JOBSUMMARY:Responsible to greet guests in an upbeat, friendly and courteous manner. ESSENTIAL JOB FUNCTIONS: (includes but is not limited to the following) Answer incoming reservation calls. Complete reservations in the computerized reservation system. Keep abreast of all food & beverage venues and menus. Check availability on a continuous basis. Perform other related duties as assigned. Greet guest in a warm and friendly manner. Answer the telephone and facilitate guest requests. Using the table management system, manage incoming reservations and venue floor. Assist with daily administrative work as per direction of the venue manager. Perform other related duties as assigned. PERFORMANCE REQUIREMENTS: (knowledge, skills, and abilities) Knowledge of basic food and beverage products. Ability to perform basic/intermediate math skills. Ability to operate office equipment and Table Management system. Ability to read, write, and understand English. Ability to communicate effectively and establish and maintain effective working relationships with guests, staff and management. Knowledge, understanding and compliance of policies and procedures, job descriptions, daily memorandums, chemical labels and other instructions QUALIFICATIONS: Relevant experience in high quality, high volume operation preferred. EDUCATION:High School education or equivalent. LICENSE/CERTIFICATE:Food Safety Team Member Training required.Training for Intervention Procedures (TIPS) required. PHYSICAL,MENTAL AND ENVIRONMENTAL DEMANDS: Prolonged standing and sitting. Eye/hand coordination and manual dexterity. Ability to distinguish letters, symbols, and colors. Normal vision and hearing range. TYPICAL WORKINGCONDITIONS: Work may be performed in small area having a three-foot access. Ability to tolerate varying conditions of noise level, temperature, illumination, and air quality. Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
Apr 19, 2024
Full time
JOBSUMMARY:Responsible to greet guests in an upbeat, friendly and courteous manner. ESSENTIAL JOB FUNCTIONS: (includes but is not limited to the following) Answer incoming reservation calls. Complete reservations in the computerized reservation system. Keep abreast of all food & beverage venues and menus. Check availability on a continuous basis. Perform other related duties as assigned. Greet guest in a warm and friendly manner. Answer the telephone and facilitate guest requests. Using the table management system, manage incoming reservations and venue floor. Assist with daily administrative work as per direction of the venue manager. Perform other related duties as assigned. PERFORMANCE REQUIREMENTS: (knowledge, skills, and abilities) Knowledge of basic food and beverage products. Ability to perform basic/intermediate math skills. Ability to operate office equipment and Table Management system. Ability to read, write, and understand English. Ability to communicate effectively and establish and maintain effective working relationships with guests, staff and management. Knowledge, understanding and compliance of policies and procedures, job descriptions, daily memorandums, chemical labels and other instructions QUALIFICATIONS: Relevant experience in high quality, high volume operation preferred. EDUCATION:High School education or equivalent. LICENSE/CERTIFICATE:Food Safety Team Member Training required.Training for Intervention Procedures (TIPS) required. PHYSICAL,MENTAL AND ENVIRONMENTAL DEMANDS: Prolonged standing and sitting. Eye/hand coordination and manual dexterity. Ability to distinguish letters, symbols, and colors. Normal vision and hearing range. TYPICAL WORKINGCONDITIONS: Work may be performed in small area having a three-foot access. Ability to tolerate varying conditions of noise level, temperature, illumination, and air quality. Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
JOB SUMMARY: Reporting to the Senior Director of Online Casino Content, the Online Content Specialist will be responsible for the game deployment process for the Caesars Palace Online Casino, Caesars Sportsbook & Casino, Tropicana Casino, Casino, and brands. This includes, but is not limited to games publishing, creation of game image tiles, writing game descriptions, research & analysis of current and upcoming casino games, preparation of game certificates for Product Compliance, as well as testing the games on different platforms. The role also requires the candidate to assist the promotions team with providing game-specific knowledge and information to better market and promote new and current games.DIRECTLY SUPERVISES (PLEASE LIST POSITION TITLES): ESSENTIAL ROLE REQUIREMENTS: Data entry of games content into Casino Games Management System Prepare games to be deployed on the Production environment for approval. Create digital game tiles of varying sizes Work with QA for daily smoketests and game release testing Write search-engine optimized game descriptions for current and new games Assist in the maintenance of the games roadmap Assist in the creation and maintenance of documents required for regulatory compliance in different jurisdictions. Assist in the creation and maintenance of New Game release emails and newslettersEXPERIENCE REQUIRED: 2+ years of experience working in the Casino industry (Online preferred) Knowledge of casino games and experience working with vendors like NetEnt, IGT, LnW, etc. Preferred Bachelor's Degree in Technology, Business, or related field Working knowledge of Adobe Photoshop or other image manipulation/creation software. Working knowledge and experience in Jira, player account management systems Microsoft Outlook, Word and Excel Experience in roles where attention to detail is key. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Fast paced environment, multiple tasks to be handled under time constraint. Must be able to handle a heavy business volume, and sensitive situations relating to team member and guest problems, in a timely manner. Ability to simultaneously manage several projects, and not be frustrated by changing priorities and unforeseen obstacles to achieving objectives. Must be able to sit for extended periods of time Must be able to type and talk on the phone for extended periods of time Regular attendance in the officeDisclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g., emergencies, changes in personnel, workload, rush jobs or technical developments).
Apr 19, 2024
Full time
JOB SUMMARY: Reporting to the Senior Director of Online Casino Content, the Online Content Specialist will be responsible for the game deployment process for the Caesars Palace Online Casino, Caesars Sportsbook & Casino, Tropicana Casino, Casino, and brands. This includes, but is not limited to games publishing, creation of game image tiles, writing game descriptions, research & analysis of current and upcoming casino games, preparation of game certificates for Product Compliance, as well as testing the games on different platforms. The role also requires the candidate to assist the promotions team with providing game-specific knowledge and information to better market and promote new and current games.DIRECTLY SUPERVISES (PLEASE LIST POSITION TITLES): ESSENTIAL ROLE REQUIREMENTS: Data entry of games content into Casino Games Management System Prepare games to be deployed on the Production environment for approval. Create digital game tiles of varying sizes Work with QA for daily smoketests and game release testing Write search-engine optimized game descriptions for current and new games Assist in the maintenance of the games roadmap Assist in the creation and maintenance of documents required for regulatory compliance in different jurisdictions. Assist in the creation and maintenance of New Game release emails and newslettersEXPERIENCE REQUIRED: 2+ years of experience working in the Casino industry (Online preferred) Knowledge of casino games and experience working with vendors like NetEnt, IGT, LnW, etc. Preferred Bachelor's Degree in Technology, Business, or related field Working knowledge of Adobe Photoshop or other image manipulation/creation software. Working knowledge and experience in Jira, player account management systems Microsoft Outlook, Word and Excel Experience in roles where attention to detail is key. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Fast paced environment, multiple tasks to be handled under time constraint. Must be able to handle a heavy business volume, and sensitive situations relating to team member and guest problems, in a timely manner. Ability to simultaneously manage several projects, and not be frustrated by changing priorities and unforeseen obstacles to achieving objectives. Must be able to sit for extended periods of time Must be able to type and talk on the phone for extended periods of time Regular attendance in the officeDisclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g., emergencies, changes in personnel, workload, rush jobs or technical developments).
EXPERIENCE/QUALIFICATIONS/SKILLS/REQUIREMENTS:Must have basic kitchen knowledge. Must understand basic culinary terms and have some mechanical skills. Must have knowledge of the use of basic tools to include, but not limited to peelers, assorted knives, ovens, grills, and fryolators. Must understand the basic sanitation skills and be able to sanitize, and store kitchen equipment, and utensils according to proper industry standards, within specified time lines. Must have a working knowledge of necessary equipment and to alert their managers or Chef on duty of any equipment failures or needed maintenance immediately. Will be expected to perform their duties in various climates and conditions due to equipment that uses water, steam, chemicals, and heat for safe maintaining of food contact surfaces. Must be able to work under pressure in a fast paced environment, and complete tasks with a 'sense of urgency.' A minimum of one-year food service experience is desired. Must be able to read, write, add, subtract, multiply, and divide. Must have a working knowledge of safe power use and storage of foods for human consumption. Must have a strong ability to perform functions with minimum supervision, and follow information on daily production schedules and checklists. Must be physically able to repeatedly lift, bend, reach, stoop, climb, and carry items for extended amounts of time with reasonable accommodation. Must be able to physically lift and move items up to 40 pounds. A minimum of one-year food service experience is desired Must be able to stand/walk/ sit for extended periods. May be exposed to working in a noisy, smoke/secondary smoke environment. Must be at least 18. Must be able to obtain and maintain appropriate licensing. Must be able to pass a background investigation. Subject to pre-employment drug screening.
Apr 19, 2024
Full time
EXPERIENCE/QUALIFICATIONS/SKILLS/REQUIREMENTS:Must have basic kitchen knowledge. Must understand basic culinary terms and have some mechanical skills. Must have knowledge of the use of basic tools to include, but not limited to peelers, assorted knives, ovens, grills, and fryolators. Must understand the basic sanitation skills and be able to sanitize, and store kitchen equipment, and utensils according to proper industry standards, within specified time lines. Must have a working knowledge of necessary equipment and to alert their managers or Chef on duty of any equipment failures or needed maintenance immediately. Will be expected to perform their duties in various climates and conditions due to equipment that uses water, steam, chemicals, and heat for safe maintaining of food contact surfaces. Must be able to work under pressure in a fast paced environment, and complete tasks with a 'sense of urgency.' A minimum of one-year food service experience is desired. Must be able to read, write, add, subtract, multiply, and divide. Must have a working knowledge of safe power use and storage of foods for human consumption. Must have a strong ability to perform functions with minimum supervision, and follow information on daily production schedules and checklists. Must be physically able to repeatedly lift, bend, reach, stoop, climb, and carry items for extended amounts of time with reasonable accommodation. Must be able to physically lift and move items up to 40 pounds. A minimum of one-year food service experience is desired Must be able to stand/walk/ sit for extended periods. May be exposed to working in a noisy, smoke/secondary smoke environment. Must be at least 18. Must be able to obtain and maintain appropriate licensing. Must be able to pass a background investigation. Subject to pre-employment drug screening.
ESSENTIAL DUTIES & RESPONSIBILITIES: Ensure that all of the food is restocked, maintained at required temperatures and is distributed according to set portion controls at all times. Responsible for the cleanliness of the food line and must always ensure that all areas are kept up to corporate standards. Responsible for scheduling, ordering and inventory of the outlet. Proper food rotation, prep and par lists, and the supervision of the F&B staff. Must be able to work under pressure, make split second decisions, ensure freshness and quality of product and be consistent. Responsible for handling guests in all situations maintaining a professional, courteous and friendly demeanor at all times. Responsible for scheduling, ordering and inventory of the outlet. All other duties as assigned. EXPERIENCE/QUALIFICATIONS/SKILLS/REQUIREMENTS:2 years experience in mid-high volume setting with 1 year of management experience. Must also be able to manage, train and help with employee issues. Additionally, must oversee the quality of the employee's service skills as well as the sanitation and area upkeep.Must be able to stand/walk/ sit for extended periods. May be exposed to working in a noisy, smoke/secondary smoke environment. Must be at least 21. Must be able to obtain and maintain appropriate licensing. Must be able to pass a background investigation.
Apr 19, 2024
Full time
ESSENTIAL DUTIES & RESPONSIBILITIES: Ensure that all of the food is restocked, maintained at required temperatures and is distributed according to set portion controls at all times. Responsible for the cleanliness of the food line and must always ensure that all areas are kept up to corporate standards. Responsible for scheduling, ordering and inventory of the outlet. Proper food rotation, prep and par lists, and the supervision of the F&B staff. Must be able to work under pressure, make split second decisions, ensure freshness and quality of product and be consistent. Responsible for handling guests in all situations maintaining a professional, courteous and friendly demeanor at all times. Responsible for scheduling, ordering and inventory of the outlet. All other duties as assigned. EXPERIENCE/QUALIFICATIONS/SKILLS/REQUIREMENTS:2 years experience in mid-high volume setting with 1 year of management experience. Must also be able to manage, train and help with employee issues. Additionally, must oversee the quality of the employee's service skills as well as the sanitation and area upkeep.Must be able to stand/walk/ sit for extended periods. May be exposed to working in a noisy, smoke/secondary smoke environment. Must be at least 21. Must be able to obtain and maintain appropriate licensing. Must be able to pass a background investigation.
POSITION SUMMARY: Provide continuous observation of all gaming and public areas and be alert for any acts of a suspicious nature. Protecting company assets and reputation with continuous electronic surveillance of property, people and games activities. To ensure departments are following internal controls. MINIMUM AGE REQUIREMENTS: 21 Years of age DUTIES/RESPONSIBILITIES: Must maintain a working knowledge of the Illinois Gaming Board Adopted Rules, Harrah's Internal Controls, Surveillance Department Operational Manual and the Harrah's Employees Handbook. Video and physical observation consisting of but not limited to: All live gaming Count Rooms Slot areas Food and Beverage areas Casino Cages and Main Bank Entrance and Exits Know basic strategy and the count(s). Communication with Casino and Hotel personnel. Video recording rotation/retention. Special Projects as assigned. Must familiarize self with the operation of each department and duties of department members. Must keep abreast of the latest in gaming technology and have full knowledge of methods of protection. Position also required knowledge of employee's money handling procedures. Ensures that all reports submitted have integrity based on facts. Exercises care in the handling of sensitive matters, as error in judgment could prove embarrassing to the property and have an adverse impact on the image of the Casino. Maintain contact with Illinois Gaming Board, private investigating firms, Surveillance Managers and employees of other casinos and Corporate Security personnel. Internally, job requires constant contact with all Department Heads and Shift Managers. Must assist customers in answering questions and direct them to areas of safety during emergencies as instructed by management, security or senior crew members. Ensure exceptional customer service to all customers by communicating in a pleasant, friendly, and professional manner at all times. Any other tasks as requested by immediate supervisor ESSENTIAL JOB FUNCTIONS: PHYSICAL - Must be able to: Be mobile. Work in a confined environment. Stand approximately ten percent (10%) of the shift to observe casino. Sit ninety percent (90%) of the shift at the console to operate the cameras. Use the telephone and radio to communicate during entire shift. Hear for phone conversation. See for observing the table games and count rooms. Lift three to five pounds when performing equipment maintenance. Climb stairs repeatedly. MENTAL - Must be able to: Write in English to complete daily reports. Read and understand the command of the English language in order to communicate with all departments. Know basic and accounting type math. Verbally speak and communicate with guests and employees. Understand and comply with Policies and Procedures, Job Description, daily memorandums, chemical labels and other instructions. Must be able to work under stressful conditions. PREREQUISITES/PREFERRED QUALIFICATIONS: High School diploma or GED equivalent. Degree preferred. Requires an in depth knowledge of all forms of gaming activities, equipment and accessories which is gained through extensive experience in the gaming industry. Working knowledge of CCTV equipment is required. GAMING:Must have the ability to hold an Occupational License as required by the Illinois Gaming Board.Harrah's Metropolis Casino and Hotel is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
Apr 19, 2024
Full time
POSITION SUMMARY: Provide continuous observation of all gaming and public areas and be alert for any acts of a suspicious nature. Protecting company assets and reputation with continuous electronic surveillance of property, people and games activities. To ensure departments are following internal controls. MINIMUM AGE REQUIREMENTS: 21 Years of age DUTIES/RESPONSIBILITIES: Must maintain a working knowledge of the Illinois Gaming Board Adopted Rules, Harrah's Internal Controls, Surveillance Department Operational Manual and the Harrah's Employees Handbook. Video and physical observation consisting of but not limited to: All live gaming Count Rooms Slot areas Food and Beverage areas Casino Cages and Main Bank Entrance and Exits Know basic strategy and the count(s). Communication with Casino and Hotel personnel. Video recording rotation/retention. Special Projects as assigned. Must familiarize self with the operation of each department and duties of department members. Must keep abreast of the latest in gaming technology and have full knowledge of methods of protection. Position also required knowledge of employee's money handling procedures. Ensures that all reports submitted have integrity based on facts. Exercises care in the handling of sensitive matters, as error in judgment could prove embarrassing to the property and have an adverse impact on the image of the Casino. Maintain contact with Illinois Gaming Board, private investigating firms, Surveillance Managers and employees of other casinos and Corporate Security personnel. Internally, job requires constant contact with all Department Heads and Shift Managers. Must assist customers in answering questions and direct them to areas of safety during emergencies as instructed by management, security or senior crew members. Ensure exceptional customer service to all customers by communicating in a pleasant, friendly, and professional manner at all times. Any other tasks as requested by immediate supervisor ESSENTIAL JOB FUNCTIONS: PHYSICAL - Must be able to: Be mobile. Work in a confined environment. Stand approximately ten percent (10%) of the shift to observe casino. Sit ninety percent (90%) of the shift at the console to operate the cameras. Use the telephone and radio to communicate during entire shift. Hear for phone conversation. See for observing the table games and count rooms. Lift three to five pounds when performing equipment maintenance. Climb stairs repeatedly. MENTAL - Must be able to: Write in English to complete daily reports. Read and understand the command of the English language in order to communicate with all departments. Know basic and accounting type math. Verbally speak and communicate with guests and employees. Understand and comply with Policies and Procedures, Job Description, daily memorandums, chemical labels and other instructions. Must be able to work under stressful conditions. PREREQUISITES/PREFERRED QUALIFICATIONS: High School diploma or GED equivalent. Degree preferred. Requires an in depth knowledge of all forms of gaming activities, equipment and accessories which is gained through extensive experience in the gaming industry. Working knowledge of CCTV equipment is required. GAMING:Must have the ability to hold an Occupational License as required by the Illinois Gaming Board.Harrah's Metropolis Casino and Hotel is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
JOB SUMMARY:The primary responsibility of the Busperson is to provide prompt, courteous service to restaurant patrons and ensure guests are satisfied with their dining experience by assisting Food Servers and Captains as necessary. ESSENTIAL JOB FUNCTIONS: Make sure that all tables are set completely both before and after shift. Make sure all areas are clean and free of debris. Polish all glassware as necessary. Assist Food Servers in service of complimentary bottled water. Maintain tables throughout service, clearing dishes between courses and empty glassware as necessary. Clearing and scraping all dishes in the side stations after clearing a table. Stock all side stations with linen and proper glassware. Service and explanation of bread to guests, after cocktails are served by the captain. Maintain professional demeanor throughout service, assisting servers and captains as necessary. Change tablecloth and reset tables as quickly as possible after guests leave the restaurant. Service of Coffee and Hot tea. Move tables throughout dining room in order to be able to set up and accommodate need of the reservations. Carry multiple dishes (up to 6 at one time) in one hand without tray service. QUALIFICATIONS: Work requires a minimum of 1 year F&B bussing experience. Work requires effective communication in English, both verbal and written form in a professional manner. Must present a neat and professional appearance. Work requires interactions with customers, public and co-workers. Work requires teamwork with other staff members. Work requires an attention to detail. Work requires a strong understanding of gourmet dining atmosphere. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Fast paced, high volume environment involving constant public interactions with high communication skills. Ability to carry beverage trays and carrying of plates without tray service. Shifts may vary based on business needs. Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.or technical developments).
Apr 19, 2024
Full time
JOB SUMMARY:The primary responsibility of the Busperson is to provide prompt, courteous service to restaurant patrons and ensure guests are satisfied with their dining experience by assisting Food Servers and Captains as necessary. ESSENTIAL JOB FUNCTIONS: Make sure that all tables are set completely both before and after shift. Make sure all areas are clean and free of debris. Polish all glassware as necessary. Assist Food Servers in service of complimentary bottled water. Maintain tables throughout service, clearing dishes between courses and empty glassware as necessary. Clearing and scraping all dishes in the side stations after clearing a table. Stock all side stations with linen and proper glassware. Service and explanation of bread to guests, after cocktails are served by the captain. Maintain professional demeanor throughout service, assisting servers and captains as necessary. Change tablecloth and reset tables as quickly as possible after guests leave the restaurant. Service of Coffee and Hot tea. Move tables throughout dining room in order to be able to set up and accommodate need of the reservations. Carry multiple dishes (up to 6 at one time) in one hand without tray service. QUALIFICATIONS: Work requires a minimum of 1 year F&B bussing experience. Work requires effective communication in English, both verbal and written form in a professional manner. Must present a neat and professional appearance. Work requires interactions with customers, public and co-workers. Work requires teamwork with other staff members. Work requires an attention to detail. Work requires a strong understanding of gourmet dining atmosphere. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Fast paced, high volume environment involving constant public interactions with high communication skills. Ability to carry beverage trays and carrying of plates without tray service. Shifts may vary based on business needs. Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.or technical developments).
JOB SUMMARY: The Bell Captain manages the bell staff by setting duties, supervising daily performance levels and maintaining the highest level of integrity to our guests and staff. Bell Captains will be responsible for their shift's productivity, service standard expectations and employee engagement. The Bell Captain meets Caesars Entertainment high standards of quality and performs all duties in accordance with Caesars Entertainment policies within the realm of the Caesars Entertainment's Mission Statement. The foundation of our service culture is based on team members acknowledging and greeting Guests and each other. We believe that everybody we encounter is our Guest - our co-workers are Internal Guests and lodgers are External Guests. This is known as the Everybody Greet Everybody (EGE). ESSENTIAL JOB FUNCTIONS: Consistently use the 10-5 rule. At 10 feet away, make eye contact with the guest and smile. At 5 feet away, extend a friendly verbal acknowledgement to welcome the guest. Responsible for efficiently and accurately completing the arrival and departure of each guest. Extends an appropriate closing for all interactions, providing the guest with a feeling of exceptional service. Maintain energy and enthusiasm, willingness to serve, and consistently demonstrate property and company service standards for the duration of shift Exhibits a sincere desire and compliance to all guest requests. Anticipates needs , proactively offers service/assistance, and offers personalized recommendations based on current events and offers without prompting Proactively interact, respond to, and anticipate guest needs for service; inquiries regarding Hotel features, services, outlet hours, and room accounts through effective communication, guest assistance, direction, and information provided within company policies/guidelines in a courteous, professional manner. Projecting a positive and upbeat tone of voice, maintaining eye contact, smile, and positive body language. Supervises handling of all tour group luggage; accounting for luggage counts and proper tagging and recording of luggage distribution. Will demonstrate sense of urgency when assisting guests, maintaining a calm and composed look. Maintains inventory of all printed supplies and notifies Guest Services Manager when orders are required. When giving directions the Bell Captain will walk guest in the direction (at least 4 steps) requested instead of point. When an escort is not possible the agent should signal the right direction by stretching their arm and opening the palm of their hand. Bell Captains will interact with technology tools in order to give a sense of sophistication for the service deliver. Tools such as but not limited to: Cellphones, Computers, Touch Screens, Self Check in Kiosks; tablets. Train new employees in all aspects of Bell Services, overseeing the way the staff carries out guest services, transportation of luggage, answering of phones, and provides information on staffs' level of performance and training. Opens hotel front doors, cab and limo doors for all entering and exiting guests with a warm greeting. Must be able to maneuver in and around the Front Service and other Hotel, Casino, and Retail Areas providing guests with exceptional service. Bell Captains will direct, manage traffic to maximize space on the front drive making for an enjoyable guest experience. Assists guests in a polite, courteous manner when answering inquiries and ensures proper handling of Front Service phone calls when needed. Bell Captains will manage and exemplify the front drive bell, door, taxi and limousine expectations at all times. QUALIFICATIONS: Two years previous experience as a Bell Person is preferred. Candidate must be able to lift heavy baggage up to 80 pounds. Minimum of three years customer service experience in a previous position, where the primary job duty is direct customer service, is required. Candidate must have the proven ability to provide courteous, friendly and efficient service. Must be able to get along with co-workers and work as a team. All candidates must present a well-groomed appearance. Strong Interpersonal and communication skills. Proficient in a second language would be beneficial. Must be a self-starter with strong problem solving ability with minimal direction needed PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Candidates must be able to respond calmly in a crisis and in demanding situations, particularly when the situations involve customer or employee conflicts. Must be able to speak, write and understand English. Must be able to stoop and bend, as well as maneuver up and down stairs. They must be able to lift up to 75 pounds. They must be able to respond to visual and aural cues. Bell Captains must be able to make eye contact with guests, converse in English, SMILE for their full shift remaining upbeat and positive, field guest complaints, conducting thorough research to develop the most effective solutions and negotiate results; listen and extend assistance in order to resolve problems. Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
Apr 19, 2024
Full time
JOB SUMMARY: The Bell Captain manages the bell staff by setting duties, supervising daily performance levels and maintaining the highest level of integrity to our guests and staff. Bell Captains will be responsible for their shift's productivity, service standard expectations and employee engagement. The Bell Captain meets Caesars Entertainment high standards of quality and performs all duties in accordance with Caesars Entertainment policies within the realm of the Caesars Entertainment's Mission Statement. The foundation of our service culture is based on team members acknowledging and greeting Guests and each other. We believe that everybody we encounter is our Guest - our co-workers are Internal Guests and lodgers are External Guests. This is known as the Everybody Greet Everybody (EGE). ESSENTIAL JOB FUNCTIONS: Consistently use the 10-5 rule. At 10 feet away, make eye contact with the guest and smile. At 5 feet away, extend a friendly verbal acknowledgement to welcome the guest. Responsible for efficiently and accurately completing the arrival and departure of each guest. Extends an appropriate closing for all interactions, providing the guest with a feeling of exceptional service. Maintain energy and enthusiasm, willingness to serve, and consistently demonstrate property and company service standards for the duration of shift Exhibits a sincere desire and compliance to all guest requests. Anticipates needs , proactively offers service/assistance, and offers personalized recommendations based on current events and offers without prompting Proactively interact, respond to, and anticipate guest needs for service; inquiries regarding Hotel features, services, outlet hours, and room accounts through effective communication, guest assistance, direction, and information provided within company policies/guidelines in a courteous, professional manner. Projecting a positive and upbeat tone of voice, maintaining eye contact, smile, and positive body language. Supervises handling of all tour group luggage; accounting for luggage counts and proper tagging and recording of luggage distribution. Will demonstrate sense of urgency when assisting guests, maintaining a calm and composed look. Maintains inventory of all printed supplies and notifies Guest Services Manager when orders are required. When giving directions the Bell Captain will walk guest in the direction (at least 4 steps) requested instead of point. When an escort is not possible the agent should signal the right direction by stretching their arm and opening the palm of their hand. Bell Captains will interact with technology tools in order to give a sense of sophistication for the service deliver. Tools such as but not limited to: Cellphones, Computers, Touch Screens, Self Check in Kiosks; tablets. Train new employees in all aspects of Bell Services, overseeing the way the staff carries out guest services, transportation of luggage, answering of phones, and provides information on staffs' level of performance and training. Opens hotel front doors, cab and limo doors for all entering and exiting guests with a warm greeting. Must be able to maneuver in and around the Front Service and other Hotel, Casino, and Retail Areas providing guests with exceptional service. Bell Captains will direct, manage traffic to maximize space on the front drive making for an enjoyable guest experience. Assists guests in a polite, courteous manner when answering inquiries and ensures proper handling of Front Service phone calls when needed. Bell Captains will manage and exemplify the front drive bell, door, taxi and limousine expectations at all times. QUALIFICATIONS: Two years previous experience as a Bell Person is preferred. Candidate must be able to lift heavy baggage up to 80 pounds. Minimum of three years customer service experience in a previous position, where the primary job duty is direct customer service, is required. Candidate must have the proven ability to provide courteous, friendly and efficient service. Must be able to get along with co-workers and work as a team. All candidates must present a well-groomed appearance. Strong Interpersonal and communication skills. Proficient in a second language would be beneficial. Must be a self-starter with strong problem solving ability with minimal direction needed PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Candidates must be able to respond calmly in a crisis and in demanding situations, particularly when the situations involve customer or employee conflicts. Must be able to speak, write and understand English. Must be able to stoop and bend, as well as maneuver up and down stairs. They must be able to lift up to 75 pounds. They must be able to respond to visual and aural cues. Bell Captains must be able to make eye contact with guests, converse in English, SMILE for their full shift remaining upbeat and positive, field guest complaints, conducting thorough research to develop the most effective solutions and negotiate results; listen and extend assistance in order to resolve problems. Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
Job Duties Responsible for assuring guest satisfaction by maintaining pools and all recreation center facilities in a clean, healthy and attractive condition at all times. Responsible for transporting beach chairs and umbrellas for guests and returning same to storage at end of day. Responsible for training new hires and assisting less experienced staff. Assists in scheduling staff in recreation center, outdoor pool, and beach. Assists management in ensuring smooth operation of department. Provides Family Style Service at all times May perform other duties as assigned Minimum Qualifications High School diploma required. Minimum two (2) years prior Health Spa experience. Must possess Red Cross senior Lifesaving certificate at all times. Must have excellent written and verbal communication skills. Must have computer knowledge. Required to perform the customer service standards of the department Knowledgeable of the Casino Control Act respective to regulations, as well as company internal controls, policies and procedures.
Apr 19, 2024
Full time
Job Duties Responsible for assuring guest satisfaction by maintaining pools and all recreation center facilities in a clean, healthy and attractive condition at all times. Responsible for transporting beach chairs and umbrellas for guests and returning same to storage at end of day. Responsible for training new hires and assisting less experienced staff. Assists in scheduling staff in recreation center, outdoor pool, and beach. Assists management in ensuring smooth operation of department. Provides Family Style Service at all times May perform other duties as assigned Minimum Qualifications High School diploma required. Minimum two (2) years prior Health Spa experience. Must possess Red Cross senior Lifesaving certificate at all times. Must have excellent written and verbal communication skills. Must have computer knowledge. Required to perform the customer service standards of the department Knowledgeable of the Casino Control Act respective to regulations, as well as company internal controls, policies and procedures.
ESSENTIAL FUNCTIONS: Consistently demonstrates superior customer service skills by displaying outlined service behaviors. Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next. Creates an atmosphere of luck and celebrates guest's wins. Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates needs and provides fast, flawless service. Checks for satisfaction and effectively resolves service breakdowns when they exist. Promotes Total Rewards programs and card membership. Provides a warm farewell and thanks guests for visiting. Responsible for taking all food orders and providing service to all guests in assigned restaurant. Sets tables in assigned station and ensures all glassware, flatware and china are clean, polished and placed in proper positions. Greets guests after seating and takes all orders for food and beverages. Enters data into computerized ordering system. Serves food and beverage to guests and assures quality service is provided at all times. Periodically returns to table during meal to refill glasses, replenish bread and butter, and replace ashtrays. Removes all dishes, silverware and condiments after guests have completed their entrees. Presents check after meal is completed, receives payment and returns change. Assists guests when they are leaving the dining room. Communicates all food problems to management. Stocks condiments, ice and side stands when regular duties are complete. Attends to the need of the customers as much as possible by lighting their cigarettes, puling out their chairs, issuing a fresh napkin, etc. Carries approved corkscrew, pens and lighters as a standard part of the uniform. Completes special assignments for management as requested. EDUCATION/SKILLS/EXPERIENCE: High School diploma or equivalent preferred. Ability to communicate effectively in English. Previous experience dealing with the general public. Previous food server experience preferred. DISCLAIMER: 'This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, effort or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technical developments).'
Apr 19, 2024
Full time
ESSENTIAL FUNCTIONS: Consistently demonstrates superior customer service skills by displaying outlined service behaviors. Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next. Creates an atmosphere of luck and celebrates guest's wins. Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates needs and provides fast, flawless service. Checks for satisfaction and effectively resolves service breakdowns when they exist. Promotes Total Rewards programs and card membership. Provides a warm farewell and thanks guests for visiting. Responsible for taking all food orders and providing service to all guests in assigned restaurant. Sets tables in assigned station and ensures all glassware, flatware and china are clean, polished and placed in proper positions. Greets guests after seating and takes all orders for food and beverages. Enters data into computerized ordering system. Serves food and beverage to guests and assures quality service is provided at all times. Periodically returns to table during meal to refill glasses, replenish bread and butter, and replace ashtrays. Removes all dishes, silverware and condiments after guests have completed their entrees. Presents check after meal is completed, receives payment and returns change. Assists guests when they are leaving the dining room. Communicates all food problems to management. Stocks condiments, ice and side stands when regular duties are complete. Attends to the need of the customers as much as possible by lighting their cigarettes, puling out their chairs, issuing a fresh napkin, etc. Carries approved corkscrew, pens and lighters as a standard part of the uniform. Completes special assignments for management as requested. EDUCATION/SKILLS/EXPERIENCE: High School diploma or equivalent preferred. Ability to communicate effectively in English. Previous experience dealing with the general public. Previous food server experience preferred. DISCLAIMER: 'This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, effort or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technical developments).'
ESSENTIAL FUNCTIONS: Consistently demonstrates superior customer service skills by demonstrating professionalism, friendliness, sophistication and confidence. Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next. Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates needs and provides fast, flawless service. Checks for satisfaction and effectively resolves guest issues when they exist. Is capable of opening and closing the spa and salon in the absence of a supervisor or manager if needed. Performs various administrative functions as assigned. Provides a warm farewell and thanks guests for visiting. Responsible for the daily operations of the front desk including efficiently booking spa appointments and handling guests' requests and questions in a professional manner. Effectively handles cash, credit cards, gift certificates, comps and room charge transactions for services and retail products. Recommends and up-sells services and products that fit the guests' needs. Ability to describe in an articulate manner the spa and salon offerings and their benefits and convert inquiries into booked appointments. Offers the highest level of personalized service while maintaining a positive, enthusiastic, helpful and professional attitude with all guests and team members. Demonstrates respect, sensitivity and concern for guests' needs in a professional manner. Maintains an understanding of the spa industry and spa philosophy (balance, relaxation, unity, and a healthy lifestyle). Maintains a clean, safe, stocked and well-organized work area. Follows proper opening and closing procedures. Assists in the training of new employees. Communicates all policies and procedures in a positive manner. Performs other duties as assigned. EDUCATION/SKILLS/EXPERIENCE: High school diploma or equivalent preferred. Previous call center or reservation booking experience preferred. Team player with strong organizational, customer service and interpersonal skills. Prior experience in Health Spa environment preferred. Able to handle multiple duties at once. Available to work varied hours and shifts. DISCLAIMER: 'This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, effort or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technical developments).'
Apr 19, 2024
Full time
ESSENTIAL FUNCTIONS: Consistently demonstrates superior customer service skills by demonstrating professionalism, friendliness, sophistication and confidence. Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next. Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates needs and provides fast, flawless service. Checks for satisfaction and effectively resolves guest issues when they exist. Is capable of opening and closing the spa and salon in the absence of a supervisor or manager if needed. Performs various administrative functions as assigned. Provides a warm farewell and thanks guests for visiting. Responsible for the daily operations of the front desk including efficiently booking spa appointments and handling guests' requests and questions in a professional manner. Effectively handles cash, credit cards, gift certificates, comps and room charge transactions for services and retail products. Recommends and up-sells services and products that fit the guests' needs. Ability to describe in an articulate manner the spa and salon offerings and their benefits and convert inquiries into booked appointments. Offers the highest level of personalized service while maintaining a positive, enthusiastic, helpful and professional attitude with all guests and team members. Demonstrates respect, sensitivity and concern for guests' needs in a professional manner. Maintains an understanding of the spa industry and spa philosophy (balance, relaxation, unity, and a healthy lifestyle). Maintains a clean, safe, stocked and well-organized work area. Follows proper opening and closing procedures. Assists in the training of new employees. Communicates all policies and procedures in a positive manner. Performs other duties as assigned. EDUCATION/SKILLS/EXPERIENCE: High school diploma or equivalent preferred. Previous call center or reservation booking experience preferred. Team player with strong organizational, customer service and interpersonal skills. Prior experience in Health Spa environment preferred. Able to handle multiple duties at once. Available to work varied hours and shifts. DISCLAIMER: 'This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, effort or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technical developments).'
ESSENTIAL FUNCTIONS: Understands and responds to internal guests needs. Communicates in a friendly, respectful and understandable manner. Politely gives consistent, timely and accurate information and finds answer when unsure. Uses outlined service behaviors when encountering guests. Meets expected service delivery times as defined by department's service standards or as required by receiver of service or goods. Is a team player, cooperates with employees within the department as well as other departments. Speaks positively about the company, co-workers and guests. Works in various food preparation locations to prepare food items and specialty dishes as designated by pre-planned menus. Receives on the job training under direct supervision. Assures that presentation is timely and meets quality standards. Communicates to management the need for supplies and equipment. Responsible for maintaining a clean work area and ensures proper sanitation procedures are followed. Assures quality production levels are maintained. Assists in the control of food and labor costs by eliminating waste and over production. Receives food orders and prepares according to desired request. EDUCATION/SKILLS/EXPERIENCE: High school diploma or equivalent preferred. Minimum three years in different areas of kitchen preparation. Ability to read and write English sufficiently to perform job. DISCLAIMER: 'This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, effort or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technical developments).'
Apr 19, 2024
Full time
ESSENTIAL FUNCTIONS: Understands and responds to internal guests needs. Communicates in a friendly, respectful and understandable manner. Politely gives consistent, timely and accurate information and finds answer when unsure. Uses outlined service behaviors when encountering guests. Meets expected service delivery times as defined by department's service standards or as required by receiver of service or goods. Is a team player, cooperates with employees within the department as well as other departments. Speaks positively about the company, co-workers and guests. Works in various food preparation locations to prepare food items and specialty dishes as designated by pre-planned menus. Receives on the job training under direct supervision. Assures that presentation is timely and meets quality standards. Communicates to management the need for supplies and equipment. Responsible for maintaining a clean work area and ensures proper sanitation procedures are followed. Assures quality production levels are maintained. Assists in the control of food and labor costs by eliminating waste and over production. Receives food orders and prepares according to desired request. EDUCATION/SKILLS/EXPERIENCE: High school diploma or equivalent preferred. Minimum three years in different areas of kitchen preparation. Ability to read and write English sufficiently to perform job. DISCLAIMER: 'This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, effort or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technical developments).'
Job Duties Responsible for assuring guest satisfaction by maintaining all recreation center facilities including the beach, in a clean, healthy and attractive condition at all times. Responsible for transporting beach chairs and umbrellas for guests and returning same to storage at end of day Responsible for enforcing all safety guidelines Maintains attentive and positive demeanor and assists guest as needed Provides Family Style Service at all times May perform other duties as assigned Minimum Qualifications High School diploma or equivalent experience preferred. Must have good communication skills. Required to perform the customer service standards of the department Must be able to lift and move lounge chairs and umbrellas Knowledgeable of the Casino Control Act respective to regulations, as well as company internal controls, policies and procedures.
Apr 19, 2024
Full time
Job Duties Responsible for assuring guest satisfaction by maintaining all recreation center facilities including the beach, in a clean, healthy and attractive condition at all times. Responsible for transporting beach chairs and umbrellas for guests and returning same to storage at end of day Responsible for enforcing all safety guidelines Maintains attentive and positive demeanor and assists guest as needed Provides Family Style Service at all times May perform other duties as assigned Minimum Qualifications High School diploma or equivalent experience preferred. Must have good communication skills. Required to perform the customer service standards of the department Must be able to lift and move lounge chairs and umbrellas Knowledgeable of the Casino Control Act respective to regulations, as well as company internal controls, policies and procedures.
ESSENTIAL FUNCTIONS: Understands and responds to internal guests needs. Communicates in a friendly, respectful and understandable manner. Politely gives consistent, timely and accurate information and finds answer when unsure. Uses outlined service behaviors when encountering guests. Meets expected service delivery times as defined by department's service standards or as required by receiver of service or goods. Is a team player, cooperates with employees within the department as well as other departments. Speaks positively about the company, co-workers and guests. Works in various food preparation locations to prepare food items and specialty dishes as designated by pre-planned menus. Receives on the job training under direct supervision. Assures that presentation is timely and meets quality standards. Communicates to management the need for supplies and equipment. Responsible for maintaining a clean work area and ensures proper sanitation procedures are followed. Assures quality production levels are maintained. Assists in the control of food and labor costs by eliminating waste and over production. Receives food orders and prepares according to desired request. EDUCATION/SKILLS/EXPERIENCE: High school diploma or equivalent preferred. Minimum three years in different areas of kitchen preparation. Ability to read and write English sufficiently to perform job. DISCLAIMER: 'This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, effort or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technical developments).'
Apr 19, 2024
Full time
ESSENTIAL FUNCTIONS: Understands and responds to internal guests needs. Communicates in a friendly, respectful and understandable manner. Politely gives consistent, timely and accurate information and finds answer when unsure. Uses outlined service behaviors when encountering guests. Meets expected service delivery times as defined by department's service standards or as required by receiver of service or goods. Is a team player, cooperates with employees within the department as well as other departments. Speaks positively about the company, co-workers and guests. Works in various food preparation locations to prepare food items and specialty dishes as designated by pre-planned menus. Receives on the job training under direct supervision. Assures that presentation is timely and meets quality standards. Communicates to management the need for supplies and equipment. Responsible for maintaining a clean work area and ensures proper sanitation procedures are followed. Assures quality production levels are maintained. Assists in the control of food and labor costs by eliminating waste and over production. Receives food orders and prepares according to desired request. EDUCATION/SKILLS/EXPERIENCE: High school diploma or equivalent preferred. Minimum three years in different areas of kitchen preparation. Ability to read and write English sufficiently to perform job. DISCLAIMER: 'This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, effort or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technical developments).'
ESSENTIAL FUNCTIONS: Understands and responds to internal guests needs. Communicates in a friendly, respectful and understandable manner. Politely gives consistent, timely and accurate information and finds answer when unsure. Uses outlined service behaviors when encountering guests. Meets expected service delivery times as defined by department's service standards or as required by receiver of service or goods. Is a team player, cooperates with employees within the department as well as other departments. Speaks positively about the company, co-workers and guests. Receives food items and materials from food storeroom and delivers to cooks. Responsible for all items received. Visually inspects all items received and informs superior of any discrepancies. Responsible for all items received to assure good conditions are maintained. Assures that the receipt and request of all items is timely and accurate. Obtains and distributes all requested supplies as needed. Ability to be mobile in all areas of the hotel. EDUCATION/SKILLS/EXPERIENCE: High school diploma or equivalent preferred. Ability to read and write English sufficiently to perform job. DISCLAIMER: 'This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, effort or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technical developments).'
Apr 19, 2024
Full time
ESSENTIAL FUNCTIONS: Understands and responds to internal guests needs. Communicates in a friendly, respectful and understandable manner. Politely gives consistent, timely and accurate information and finds answer when unsure. Uses outlined service behaviors when encountering guests. Meets expected service delivery times as defined by department's service standards or as required by receiver of service or goods. Is a team player, cooperates with employees within the department as well as other departments. Speaks positively about the company, co-workers and guests. Receives food items and materials from food storeroom and delivers to cooks. Responsible for all items received. Visually inspects all items received and informs superior of any discrepancies. Responsible for all items received to assure good conditions are maintained. Assures that the receipt and request of all items is timely and accurate. Obtains and distributes all requested supplies as needed. Ability to be mobile in all areas of the hotel. EDUCATION/SKILLS/EXPERIENCE: High school diploma or equivalent preferred. Ability to read and write English sufficiently to perform job. DISCLAIMER: 'This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, effort or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technical developments).'
ESSENTIAL FUNCTIONS: Understands and responds to internal guests needs. Communicates in a friendly, respectful and understandable manner. Politely gives consistent, timely and accurate information and finds answer when unsure. Uses outlined service behaviors when encountering guests. Meets expected service delivery times as defined by department's service standards or as required by receiver of service or goods. Is a team player, cooperates with employees within the department as well as other departments. Speaks positively about the company, co-workers and guests. Responsible for the preparation of food items and specialty dishes as designated by pre planned menus. Assures that presentation is timely and meets quality standards. Communicates to management the need for supplies and equipment. Responsible for maintaining a clean work area and ensures proper sanitation procedures are followed. Assures quality production levels are maintained. Assists in the control of food and labor costs by eliminating waste and over production. Receives food orders and prepares according to desired request. EDUCATION/SKILLS/EXPERIENCE: High school diploma or equivalent preferred. Experience in different areas of kitchen preparation. Ability to read and write English sufficiently to perform job. DISCLAIMER: 'This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, effort or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technical developments).'
Apr 19, 2024
Full time
ESSENTIAL FUNCTIONS: Understands and responds to internal guests needs. Communicates in a friendly, respectful and understandable manner. Politely gives consistent, timely and accurate information and finds answer when unsure. Uses outlined service behaviors when encountering guests. Meets expected service delivery times as defined by department's service standards or as required by receiver of service or goods. Is a team player, cooperates with employees within the department as well as other departments. Speaks positively about the company, co-workers and guests. Responsible for the preparation of food items and specialty dishes as designated by pre planned menus. Assures that presentation is timely and meets quality standards. Communicates to management the need for supplies and equipment. Responsible for maintaining a clean work area and ensures proper sanitation procedures are followed. Assures quality production levels are maintained. Assists in the control of food and labor costs by eliminating waste and over production. Receives food orders and prepares according to desired request. EDUCATION/SKILLS/EXPERIENCE: High school diploma or equivalent preferred. Experience in different areas of kitchen preparation. Ability to read and write English sufficiently to perform job. DISCLAIMER: 'This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, effort or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technical developments).'
ESSENTIAL FUNCTIONS: Consistently demonstrates superior customer service skills by displaying outlined service behaviors. Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next. Creates an atmosphere of luck and celebrates guest's wins. Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates needs and provides fast, flawless service. Checks for satisfaction and effectively resolves service breakdowns when they exist. Promotes Total Rewards programs and card membership. Provides a warm farewell and thanks guests for visiting. Carries soiled dishes to kitchen. Replaces soiled linen and sets tables. Replenishes supply of linens, silverware and glasses in dining room and on room service carts. Responsible for changing ash trays & napkins. Sorts available dirty linen & counts previously sorted linen. Responsible for obtaining linens and ice from various locations. Completes special assignments for management above as requested. EDUCATION/SKILLS/EXPERIENCE: High school diploma or equivalent preferred. Ability to read and write English sufficiently to perform job. DISCLAIMER: 'This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, effort or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technical developments).'
Apr 19, 2024
Full time
ESSENTIAL FUNCTIONS: Consistently demonstrates superior customer service skills by displaying outlined service behaviors. Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next. Creates an atmosphere of luck and celebrates guest's wins. Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates needs and provides fast, flawless service. Checks for satisfaction and effectively resolves service breakdowns when they exist. Promotes Total Rewards programs and card membership. Provides a warm farewell and thanks guests for visiting. Carries soiled dishes to kitchen. Replaces soiled linen and sets tables. Replenishes supply of linens, silverware and glasses in dining room and on room service carts. Responsible for changing ash trays & napkins. Sorts available dirty linen & counts previously sorted linen. Responsible for obtaining linens and ice from various locations. Completes special assignments for management above as requested. EDUCATION/SKILLS/EXPERIENCE: High school diploma or equivalent preferred. Ability to read and write English sufficiently to perform job. DISCLAIMER: 'This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, effort or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technical developments).'
ESSENTIAL FUNCTIONS: Consistently demonstrates superior customer service skills by displaying outlined service behaviors. Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next. Creates an atmosphere of luck and celebrates guest's wins. Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates needs and provides fast, flawless service. Checks for satisfaction and effectively resolves service breakdowns when they exist. Promotes Total Rewards programs and card membership. Provides a warm farewell and thanks guests for visiting. Responsible for greeting and seating guest in assigned dining area. Provides assistance to both guests and employees when necessary. Greets guests upon their arrival and escorts guest party to appropriate table in dining area. Maintains order and cleanliness in dining room. Reports all complaints to management on duty. Ensures that schedules food servers and bus persons are present, chairs and tables are properly positioned and station groupings are assigned to each station. Distributes checks and handles comps, food coupons, and Player cards. Ensures proper check and cash control procedures are carried out. Acknowledges guest's departure and cordially thanks all guests. Completes special assignments for management as requested. EDUCATION/SKILLS/EXPERIENCE: High school diploma or equivalent preferred. Ability to read and write English sufficiently to perform job. One year experience as food server. Some knowledge of food service. DISCLAIMER: 'This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, effort or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technical developments).'
Apr 19, 2024
Full time
ESSENTIAL FUNCTIONS: Consistently demonstrates superior customer service skills by displaying outlined service behaviors. Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next. Creates an atmosphere of luck and celebrates guest's wins. Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates needs and provides fast, flawless service. Checks for satisfaction and effectively resolves service breakdowns when they exist. Promotes Total Rewards programs and card membership. Provides a warm farewell and thanks guests for visiting. Responsible for greeting and seating guest in assigned dining area. Provides assistance to both guests and employees when necessary. Greets guests upon their arrival and escorts guest party to appropriate table in dining area. Maintains order and cleanliness in dining room. Reports all complaints to management on duty. Ensures that schedules food servers and bus persons are present, chairs and tables are properly positioned and station groupings are assigned to each station. Distributes checks and handles comps, food coupons, and Player cards. Ensures proper check and cash control procedures are carried out. Acknowledges guest's departure and cordially thanks all guests. Completes special assignments for management as requested. EDUCATION/SKILLS/EXPERIENCE: High school diploma or equivalent preferred. Ability to read and write English sufficiently to perform job. One year experience as food server. Some knowledge of food service. DISCLAIMER: 'This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, effort or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technical developments).'
JOB SUMMARY: Responsible for day-to-day operation of the kitchen. Operate the kitchen in a profitable manner as outlined in the annual budget. Keep a solid commitment for guest, staff and professional needs.EXAMPLES OF DUTIES/ESSENTIAL FUNCTIONS: (Includes, but is not limited to the following.) Monitor, train and develop employee's skills; Monitor production and quality levels of all food products, both incoming and outgoing; Must maintain proper sanitation environment to include proper use, cleaning and handling of all equipment and product; Maintain open and daily communication with staff and management; Assist the Executive Chefs and other Restaurant Chefs as needed. Develop and implement ongoing education programs for sanitation and safety; Timely execution of all responsibilities and assignments; Maintain proper uniform and nametag at all times; Carry out policies and procedures of the Silver Legacy; Regular, predictable attendance; Other job related duties as assignedPERFORMANCE REQUIREMENTS: Knowledge, Skills & Abilities: Assist the Exec. Chefs and other Restaurant Chefs. Must possess knowledge of use, cleaning, and break down of equipment. Must be able to maintain a consistent work speed under normal conditions. Must maintain working relationships with coworkers. Always challenge staff with culinary ideas and industry trends. Must be creative, innovative and assertive. Must maintain high level of professionalism at all times. Required having knowledge of all culinary departments.EDUCATION AND EXPERIENCE:Education: High school education or equivalent preferred.Experience: 3 to 5 years' culinary experience in a multi unit hotel or casino. Previous experience supervising a staff over fifteen employees.Certificate/License: Sanitation certificate preferred.TYPICAL WORKING CONDITIONS: Work may be performed in small areas having a 2-ft. access. Work entails various conditions of noise levels, temperature, illumination, air quality, fumes/odors, use of solvents/oils, crowding, balance and handling of sharp, hot and moving objects, slippery surfaces. Work may be performed alone, with others, around others, with verbal contact and/or face-to-face contact. Work may include shift work and extended days. Work requires knowledge and use of chemicals, electrical, mechanical and computer equipment and flame/heat generated devices.TYPICAL PHYSICAL/MENTAL DEMANDS: (May be required in order to perform the essential functions of the position). Position requires Team Member to enter & exit from the Team Member entrance which entails 4 flights of stairs (40 steps). Requires mobility to include seldom sitting, reaching overhead, bending over, crouching, kneeling, balancing and pushing/pulling of 76-100 lbs.; frequent standing, repetitive use of both hands with light and firm grasping, far/near vision acuity, depth perception, field of vision and absence of color blindness, normal hand/eye coordination and manual dexterity. Requires normal sense of smell, taste, touch and hearing. Requires the ability to distinguish letters, numbers, and symbols, perform simple and complex tasks, complex reading, writing and math skills, clerical, compile, coordination, analyzing, synthesizing, supervising and instructing. Must be able to work precisely, follow instructions, influence others, meet time requirements, memorize, problem solve, use independent judgment and decision making skills.GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS: Employee is required to meet and deliver our core values, service standards, and family style service.The above statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices.As a part of the new hire process, candidates will be required to complete a background check post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.
Apr 19, 2024
Full time
JOB SUMMARY: Responsible for day-to-day operation of the kitchen. Operate the kitchen in a profitable manner as outlined in the annual budget. Keep a solid commitment for guest, staff and professional needs.EXAMPLES OF DUTIES/ESSENTIAL FUNCTIONS: (Includes, but is not limited to the following.) Monitor, train and develop employee's skills; Monitor production and quality levels of all food products, both incoming and outgoing; Must maintain proper sanitation environment to include proper use, cleaning and handling of all equipment and product; Maintain open and daily communication with staff and management; Assist the Executive Chefs and other Restaurant Chefs as needed. Develop and implement ongoing education programs for sanitation and safety; Timely execution of all responsibilities and assignments; Maintain proper uniform and nametag at all times; Carry out policies and procedures of the Silver Legacy; Regular, predictable attendance; Other job related duties as assignedPERFORMANCE REQUIREMENTS: Knowledge, Skills & Abilities: Assist the Exec. Chefs and other Restaurant Chefs. Must possess knowledge of use, cleaning, and break down of equipment. Must be able to maintain a consistent work speed under normal conditions. Must maintain working relationships with coworkers. Always challenge staff with culinary ideas and industry trends. Must be creative, innovative and assertive. Must maintain high level of professionalism at all times. Required having knowledge of all culinary departments.EDUCATION AND EXPERIENCE:Education: High school education or equivalent preferred.Experience: 3 to 5 years' culinary experience in a multi unit hotel or casino. Previous experience supervising a staff over fifteen employees.Certificate/License: Sanitation certificate preferred.TYPICAL WORKING CONDITIONS: Work may be performed in small areas having a 2-ft. access. Work entails various conditions of noise levels, temperature, illumination, air quality, fumes/odors, use of solvents/oils, crowding, balance and handling of sharp, hot and moving objects, slippery surfaces. Work may be performed alone, with others, around others, with verbal contact and/or face-to-face contact. Work may include shift work and extended days. Work requires knowledge and use of chemicals, electrical, mechanical and computer equipment and flame/heat generated devices.TYPICAL PHYSICAL/MENTAL DEMANDS: (May be required in order to perform the essential functions of the position). Position requires Team Member to enter & exit from the Team Member entrance which entails 4 flights of stairs (40 steps). Requires mobility to include seldom sitting, reaching overhead, bending over, crouching, kneeling, balancing and pushing/pulling of 76-100 lbs.; frequent standing, repetitive use of both hands with light and firm grasping, far/near vision acuity, depth perception, field of vision and absence of color blindness, normal hand/eye coordination and manual dexterity. Requires normal sense of smell, taste, touch and hearing. Requires the ability to distinguish letters, numbers, and symbols, perform simple and complex tasks, complex reading, writing and math skills, clerical, compile, coordination, analyzing, synthesizing, supervising and instructing. Must be able to work precisely, follow instructions, influence others, meet time requirements, memorize, problem solve, use independent judgment and decision making skills.GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS: Employee is required to meet and deliver our core values, service standards, and family style service.The above statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices.As a part of the new hire process, candidates will be required to complete a background check post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.
ESSENTIAL FUNCTIONS: Inspires others with a clear direction by understanding and demonstrating a high level of commitment and energy in all endeavors. Consistently demonstrates superior customer service skills and acts as a positive role model for all employees. Conveys positive energy and enthusiasm focusing on the guest interaction. Continuously improves service by evaluating service breakdowns using guest feedback, data and behavior. Communicates service breakdowns and team plans in buzz sessions and facilitates opportunity-seeking meetings to consistently involve all team members in service improvements. Immediately addresses service breakdowns and follows up to ensure guest satisfaction. Keeps team well informed of property promotions and events. Develops highly skilled, successful employees, sets realistic and measurable service standards and holds employees accountable for meeting them. Clearly communicates and enforces company expectations including Code of Commitment, policies, procedures, department goals and business strategy. Addresses employee performance issues, coaches for improvement and provides ongoing feedback. Uses EOS data to improve the workplace, listens and responds to employees, recognizes and rewards individual and team performance. Consistently follows company policies, procedures and industry regulations, maintains accurate and up-to-date employee records, and completes performance reviews timely. Takes personal responsibility for creating an atmosphere of commitment to internal guests needs. Responsible for the preparation of food and the activities of food preparation workers during assigned shift. Assures that food presentation is timely and meets quality standards assisting cooks as needed. Communicated with department heads and restaurant management to appropriately plan for business volume. Assists management with coordination of menus recommending cooking techniques. Communicates to management the need for supplies and equipment. Responsible for communicating to appropriate department any hazardous situations that may potentially affect the health of the employees or patrons. Ensures that proper sanitation procedures are followed. Oversees the maintenance of the pantry area in an organized manner. EDUCATION/SKILLS/EXPERIENCE: High School diploma or equivalent preferred. Previous supervisory experience in Food & Beverage capacity preferred. Previous working experience in all facets of food preparation. DISCLAIMER: 'This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, effort or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technical developments).'
Apr 19, 2024
Full time
ESSENTIAL FUNCTIONS: Inspires others with a clear direction by understanding and demonstrating a high level of commitment and energy in all endeavors. Consistently demonstrates superior customer service skills and acts as a positive role model for all employees. Conveys positive energy and enthusiasm focusing on the guest interaction. Continuously improves service by evaluating service breakdowns using guest feedback, data and behavior. Communicates service breakdowns and team plans in buzz sessions and facilitates opportunity-seeking meetings to consistently involve all team members in service improvements. Immediately addresses service breakdowns and follows up to ensure guest satisfaction. Keeps team well informed of property promotions and events. Develops highly skilled, successful employees, sets realistic and measurable service standards and holds employees accountable for meeting them. Clearly communicates and enforces company expectations including Code of Commitment, policies, procedures, department goals and business strategy. Addresses employee performance issues, coaches for improvement and provides ongoing feedback. Uses EOS data to improve the workplace, listens and responds to employees, recognizes and rewards individual and team performance. Consistently follows company policies, procedures and industry regulations, maintains accurate and up-to-date employee records, and completes performance reviews timely. Takes personal responsibility for creating an atmosphere of commitment to internal guests needs. Responsible for the preparation of food and the activities of food preparation workers during assigned shift. Assures that food presentation is timely and meets quality standards assisting cooks as needed. Communicated with department heads and restaurant management to appropriately plan for business volume. Assists management with coordination of menus recommending cooking techniques. Communicates to management the need for supplies and equipment. Responsible for communicating to appropriate department any hazardous situations that may potentially affect the health of the employees or patrons. Ensures that proper sanitation procedures are followed. Oversees the maintenance of the pantry area in an organized manner. EDUCATION/SKILLS/EXPERIENCE: High School diploma or equivalent preferred. Previous supervisory experience in Food & Beverage capacity preferred. Previous working experience in all facets of food preparation. DISCLAIMER: 'This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, effort or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technical developments).'
Located along Lake Tahoe in the Sierra Nevada, Harrah's and Harveys Lake Tahoe properties are the premier employer of choice. Here are just a few perks of working for Caesars Entertainment, the largest casino-entertainment company in the US. Professional and leadership development Paid breaks and a free meal during each shift PTO/FTO Access to the on-site team member gym Health and Wellness benefits after 90 days of service On-site Wellness Center and monthly health and wellness initiatives Employee Assistance Program Robust educational benefits, including tuition assistance, student loan repayment options, and access to Caesars University Optional 401(k) plan eligibility after 90 days of serviceOur Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, 'Create the Extraordinary'. Our vision, 'Create spectacular worlds that immerse, inspire and connect you'. We don't perform magic; we create it with excellence. '. If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.JOB SUMMARY: Cleans and resets tables in the Restaurant.KEY JOB FUNCTIONS: Throughout the shift maintain an adequate supply of china, silver, glassware, and other food service accessories at assigned stations. Make sure that all tables are set completely both before and after shift. Wipe and clean all tables with proper sanitizing material before resetting. Clears tables of all items when customers have left and places dirty dishes appropriately in dishwasher area. Sets tables for service. Move tables throughout dining room in order to be able to set up and accommodate need of the reservations. Carry multiple dishes (up to 6 at one time) in one hand without tray service. Escorts guests from podium to assigned station when needed, in a professional, courteous, and friendly manner. Removes unneeded silverware and china from table after seating the guests. Removes unneeded silverware and china from table after seating the guests. Assists and takes direction from Wait staff to promote fast, courteous food service to customers. Maintains a professional demeanor throughout service. Familiarizes self with food menu and preparation times so that correct information is given to guests. Able to describe all food items on the menu. Familiarizes self with, and adheres to, the principles of excellent guest service and interactive skills.EDUCATION and/or EXPERIENCE: High School graduate preferred Previous busser experience preferred.QUALIFICATIONS: Fluent in English Ability to read and write. Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business. Must be able to interact with high profile guests while maintaining a professional demeanor. Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same. Adheres to all regulatory, company and department policies and procedures. PHYSICAL, MENTAL and ENVIRONMENTAL DEMANDS: Ability to constantly lift up to 30 lbs Ability to frequently lift up to 60 lbs Ability push/pull bus carts weighing up to 90 lbs Mobility to move quickly and easily throughout the restaurant and kitchen areas Ability to grasp, finger dexterity, hand-eye coordination. Ability to hear and use visual inspection. Ability to stand, walk, bend, squat, reach and climb stairs. Positions that have contact with the public require the ability to work in a noisy environment and may be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment.Disclaimer This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Apr 19, 2024
Full time
Located along Lake Tahoe in the Sierra Nevada, Harrah's and Harveys Lake Tahoe properties are the premier employer of choice. Here are just a few perks of working for Caesars Entertainment, the largest casino-entertainment company in the US. Professional and leadership development Paid breaks and a free meal during each shift PTO/FTO Access to the on-site team member gym Health and Wellness benefits after 90 days of service On-site Wellness Center and monthly health and wellness initiatives Employee Assistance Program Robust educational benefits, including tuition assistance, student loan repayment options, and access to Caesars University Optional 401(k) plan eligibility after 90 days of serviceOur Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, 'Create the Extraordinary'. Our vision, 'Create spectacular worlds that immerse, inspire and connect you'. We don't perform magic; we create it with excellence. '. If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.JOB SUMMARY: Cleans and resets tables in the Restaurant.KEY JOB FUNCTIONS: Throughout the shift maintain an adequate supply of china, silver, glassware, and other food service accessories at assigned stations. Make sure that all tables are set completely both before and after shift. Wipe and clean all tables with proper sanitizing material before resetting. Clears tables of all items when customers have left and places dirty dishes appropriately in dishwasher area. Sets tables for service. Move tables throughout dining room in order to be able to set up and accommodate need of the reservations. Carry multiple dishes (up to 6 at one time) in one hand without tray service. Escorts guests from podium to assigned station when needed, in a professional, courteous, and friendly manner. Removes unneeded silverware and china from table after seating the guests. Removes unneeded silverware and china from table after seating the guests. Assists and takes direction from Wait staff to promote fast, courteous food service to customers. Maintains a professional demeanor throughout service. Familiarizes self with food menu and preparation times so that correct information is given to guests. Able to describe all food items on the menu. Familiarizes self with, and adheres to, the principles of excellent guest service and interactive skills.EDUCATION and/or EXPERIENCE: High School graduate preferred Previous busser experience preferred.QUALIFICATIONS: Fluent in English Ability to read and write. Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business. Must be able to interact with high profile guests while maintaining a professional demeanor. Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same. Adheres to all regulatory, company and department policies and procedures. PHYSICAL, MENTAL and ENVIRONMENTAL DEMANDS: Ability to constantly lift up to 30 lbs Ability to frequently lift up to 60 lbs Ability push/pull bus carts weighing up to 90 lbs Mobility to move quickly and easily throughout the restaurant and kitchen areas Ability to grasp, finger dexterity, hand-eye coordination. Ability to hear and use visual inspection. Ability to stand, walk, bend, squat, reach and climb stairs. Positions that have contact with the public require the ability to work in a noisy environment and may be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment.Disclaimer This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).