Harrah's New Orleans Casino & Hotel will soon open the opulent and indulgent luxury of Caesars with a $325 million dollar expansion to transform our award-winning property into Caesars New Orleans. The property expansion plan will add a new, 340-room hotel tower by 2024 along with other expanded amenities at the site, including A full exterior and interior redevelopment & redesign A new 340-room hotel tower with views of the Mississippi River, French Quarter and Downtown New Orleans New culinary and hospitality offerings Improved, expanded and elevated gaming areas Additional development of the unoccupied area on the second floor of the casinoBENEFITS: Harrah's New Orleans is proud to offer our Krewe a professional, fun, and welcoming atmosphere. Our employees also enjoy exclusive benefits, such as: FREE Employee Parking Discounted Bus Passes Free Employee Assistance Program Fun and Free Employee Events Competitive Health BenefitsJOB SUMMARY: The Security Report Writer protects the assets of the company and provides a safe environment for employees and guests.ESSENTIAL JOB FUNCTIONS: Handles initial investigations for the Risk Management department. Report writers have a very important position because they have the most direct contact with patrons. They are responsible for gathering information from patrons about different incidents such as lost or stolen items, injuries, and disputes. Report writers on occasions act as agents of the casino and thus have to have the knowledge and communication skills to act accordingly. Report writers must have the capabilities of giving the correct response when various situations occur. Report writers must have a working knowledge of all the below positions to accurately do their job.ADDITIONAL WORKING KNOWLEDGE OF DUTIES:Door Officer: Responsible for the Project 21 podium. All door officers are required to go through intensive training identification cards which may include driver's license, identification cards, military identification, and passports. They must be able to recognize a fraudulent or misrepresented identification from patrons. They are also to greet each and every patron that comes into the casino. Door officers also assist patrons with lost and found items because those items are turned in to the door officers.Bike Patrol: The primary responsibility of the bike patrol is to patrol the outer perimeter of the casino which includes garages, hotel perimeter, and Fulton Street. Bike patrol also does a continuous check in the parking garage to assist patron with their needs. They are also required to do a space count on the weekends and secure the garage when it is full. The bike patrol escorts patrons to and from their hotels safely.Hotel Officers: Hotel officers are responsible for the security of all hotel patrons and visitors. They are to man the lobby of the hotel as well as the other common areas like the second floor ballrooms and restaurants. Hotel officers are also required to patrol the floors on a consistent basis to insure that all doors are properly secured, and everyone on the floors is a registered guest. Hotel officers also assist guest with escorts to their rooms. Their responsibility also includes opening hotel safes which are located in guest rooms. Hotel officers are to be very visible in the hotel and use their FOCUS skills to the highest degree.Security Officer: Assisting patrons with whatever assistance they may need at any given time which includes escorting patrons to their destinations and assisting with directions whether it is inside the casino or outside Protecting company assets which may include maintaining a stationery post in sensitive areas or escorting company funds from one location to another. All officers must maintain a professional appearance at all times Paying patrons jackpots with the slot and table games department. Assist with capturing illegal acts and protects Harrah's and Guest's property by proactively deterring criminal acts Acts as a role model, always presenting oneself as a credit to Harrah's and encourages others to do the same. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. Demonstrates Harrah's Spotlight 5 behaviors: Initiates Friendly Greeting, Smiles and Makes Eye Contact, Demonstrates Upbeat and Positive Attitude, Checks for Satisfaction, Provides a Warm Farewell.QUALIFICATIONS: Must be at least 21 years old or older High School graduate preferred. Must possess strong interpersonal and communication skills. Must be physically able to stand and walk for long periods of time regardless of weather conditions. Previous public relations or security experience is desirable. Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to maneuver to all areas of the casino. Must be able to lift up to 25 pounds and carry up to 25 pounds. Must be able to bend, reach, kneel, twist and grip items while working at assigned desk area. Must be able to stoop, bend, jump, twist, crouch, grip and carry heavy loads and run on level surfaces as well as up and down stairs. Must be able to work independently. Must be able to see and also remember the specific details of incidents and persons. Must be able to work at a fast pace and in stressful situations. Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cue Gaming License: NON-KEY
Apr 14, 2024
Full time
Harrah's New Orleans Casino & Hotel will soon open the opulent and indulgent luxury of Caesars with a $325 million dollar expansion to transform our award-winning property into Caesars New Orleans. The property expansion plan will add a new, 340-room hotel tower by 2024 along with other expanded amenities at the site, including A full exterior and interior redevelopment & redesign A new 340-room hotel tower with views of the Mississippi River, French Quarter and Downtown New Orleans New culinary and hospitality offerings Improved, expanded and elevated gaming areas Additional development of the unoccupied area on the second floor of the casinoBENEFITS: Harrah's New Orleans is proud to offer our Krewe a professional, fun, and welcoming atmosphere. Our employees also enjoy exclusive benefits, such as: FREE Employee Parking Discounted Bus Passes Free Employee Assistance Program Fun and Free Employee Events Competitive Health BenefitsJOB SUMMARY: The Security Report Writer protects the assets of the company and provides a safe environment for employees and guests.ESSENTIAL JOB FUNCTIONS: Handles initial investigations for the Risk Management department. Report writers have a very important position because they have the most direct contact with patrons. They are responsible for gathering information from patrons about different incidents such as lost or stolen items, injuries, and disputes. Report writers on occasions act as agents of the casino and thus have to have the knowledge and communication skills to act accordingly. Report writers must have the capabilities of giving the correct response when various situations occur. Report writers must have a working knowledge of all the below positions to accurately do their job.ADDITIONAL WORKING KNOWLEDGE OF DUTIES:Door Officer: Responsible for the Project 21 podium. All door officers are required to go through intensive training identification cards which may include driver's license, identification cards, military identification, and passports. They must be able to recognize a fraudulent or misrepresented identification from patrons. They are also to greet each and every patron that comes into the casino. Door officers also assist patrons with lost and found items because those items are turned in to the door officers.Bike Patrol: The primary responsibility of the bike patrol is to patrol the outer perimeter of the casino which includes garages, hotel perimeter, and Fulton Street. Bike patrol also does a continuous check in the parking garage to assist patron with their needs. They are also required to do a space count on the weekends and secure the garage when it is full. The bike patrol escorts patrons to and from their hotels safely.Hotel Officers: Hotel officers are responsible for the security of all hotel patrons and visitors. They are to man the lobby of the hotel as well as the other common areas like the second floor ballrooms and restaurants. Hotel officers are also required to patrol the floors on a consistent basis to insure that all doors are properly secured, and everyone on the floors is a registered guest. Hotel officers also assist guest with escorts to their rooms. Their responsibility also includes opening hotel safes which are located in guest rooms. Hotel officers are to be very visible in the hotel and use their FOCUS skills to the highest degree.Security Officer: Assisting patrons with whatever assistance they may need at any given time which includes escorting patrons to their destinations and assisting with directions whether it is inside the casino or outside Protecting company assets which may include maintaining a stationery post in sensitive areas or escorting company funds from one location to another. All officers must maintain a professional appearance at all times Paying patrons jackpots with the slot and table games department. Assist with capturing illegal acts and protects Harrah's and Guest's property by proactively deterring criminal acts Acts as a role model, always presenting oneself as a credit to Harrah's and encourages others to do the same. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. Demonstrates Harrah's Spotlight 5 behaviors: Initiates Friendly Greeting, Smiles and Makes Eye Contact, Demonstrates Upbeat and Positive Attitude, Checks for Satisfaction, Provides a Warm Farewell.QUALIFICATIONS: Must be at least 21 years old or older High School graduate preferred. Must possess strong interpersonal and communication skills. Must be physically able to stand and walk for long periods of time regardless of weather conditions. Previous public relations or security experience is desirable. Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to maneuver to all areas of the casino. Must be able to lift up to 25 pounds and carry up to 25 pounds. Must be able to bend, reach, kneel, twist and grip items while working at assigned desk area. Must be able to stoop, bend, jump, twist, crouch, grip and carry heavy loads and run on level surfaces as well as up and down stairs. Must be able to work independently. Must be able to see and also remember the specific details of incidents and persons. Must be able to work at a fast pace and in stressful situations. Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cue Gaming License: NON-KEY
JOB SUMMARY: Under supervision of the Dietary Manager, the Food Service Worker is responsible for a variety of tasks within the kitchen and the dietary office that lead to a high level of patient and customer satisfaction. EXPERIENCE/QUALIFICATIONS: One year food service experience preferred. , work in a fast paced multi tasking environment a plus. The top candidate will be a self starter with a clean as you go mentality. Experience in patient food service and patient diets a plus. EDUCATION: High school diploma or equivalent LICENSURES/CERTIFICATION: Must successfully complete and maintain LA County Fire Card certification at the time of hire or within the first 30 days of employment DUTIES AND RESPONSIBILITIES ( These are the essential job functions for this position. The essential functions of this job include, but may not be limited to those listed in this job description. Employees hired for this position must be able to perform the essential function of this job without imposing significant risk of substantial harm to the health or safety of themselves or others) : Adheres to established Hospital/departmental policies and procedures, objectives, Quality Assessment and Improvement Program, Infection Assessment and Improvement Program, legal, safety, environment control standards and Patient's Bill of Rights. Check supplies needed for tray line. Check daily assignment for area that you will be working. Maintains and cares for equipment and supplies. Documents maintenance and repairs. Performs other related duties as assigned or requested. Keep record of areas that have been cleaned and turn in at the office at the end of the day Keep the kitchen, cafeteria clean by empting all the trash as needed SERVICE-LINE DUTIES : Prepare, dish and serve foods for cafeteria and /or catering Participates in cross-training activities, were applicable. Clean and store dishes and equipment; maintain clean and neat work area Operates dishwashing, slicer, blender and other mechanical equipment,( will train) May be required to work at different assignment during the day Transports and stores supplies, stock Cleans the kitchen areas and utensils. Answer telephone ( diet office only) Cashier( only if working in retail area, training is provided) Set up and breakdown of specific food areas within the retail setting Any other tasks assigned by the retail manager The following job accountabilities are not unique to this particular job but are common to all jobs at VPH: Complies with VPH policies and procedures on customer satisfaction and service excellence. Demonstrates professionalism and cultural sensitivity in coordinating activities and communicating with all customers, peers, and the community at large. Conducts self in a professional, respectful and courteous manner during all interactions. Works effectively and collaboratively with others toward common goals. Communicates accurately, honestly, supportively and in a timely manner with department and interdepartmental team members. Demonstrates effective business writing and oral communication skills, handwriting is clear and legible. Participates in operational aspects of the department, and maintains/participates in performance improvement activities within the department. Participates in all departmental specific training, Environment of Care (injury/illness prevention, fire/life safety, hazardous materials, emergency preparedness, utilities management, medical equipment management, safety and security management), infection control (standard precautions, TB Exposure Control Plan, Bloodborne Pathogen Exposure Control Plan). Demonstrates knowledge of and follows safety practices. Understands the importance of safety, including patient safety in the work place. Maintains a safe environment for self and others. Actively participates in the Patient Safety Program, including event reporting. Identifies sentinel events/near misses and responds per defined organization processes. Participates in education activities and process implementation. Demonstrates advocacy for the patient/customer and appropriately acknowledges patients, customers and visitors. The above statements reflect the essential functions considered necessary to describe the principle content of the job. They are not intended to be a complete statement of all work requirements or duties that may be inherent in the job. WORK ENVIRONMENT: Primarily an inside building/office environment, well lighted and ventilated, which may consist of multiple treatment and/or work sites. Fast and continuous work pace with variable workload. Frequent contact with staff and public under a variety of circumstances.Requires ability to communicate clearly (in English) verbally and in writing for effective communication with other staff members, physicians, vendors, community members, patients and patient families, employees and applicants of all socio-economic levels from a diverse cultural and ethnic population. Subject to many interruptions from multiple calls and inquiries and potentially emotional situations involving accidents, injuries, illness and/or death. Handles emergency/crisis situations in accordance with Hospital policy. Answers phones or pages; may carry a beeper/pager, and/or use a two-way radio. Occasional travel may be required. Potential risk of exposure to hazards from chemicals (toxic and non-toxic), flammable materials, gas or electrical or radiant energy or equipment with/without moving parts. Salary Range: $18.13 - $21.73 per hour
Apr 12, 2024
Full time
JOB SUMMARY: Under supervision of the Dietary Manager, the Food Service Worker is responsible for a variety of tasks within the kitchen and the dietary office that lead to a high level of patient and customer satisfaction. EXPERIENCE/QUALIFICATIONS: One year food service experience preferred. , work in a fast paced multi tasking environment a plus. The top candidate will be a self starter with a clean as you go mentality. Experience in patient food service and patient diets a plus. EDUCATION: High school diploma or equivalent LICENSURES/CERTIFICATION: Must successfully complete and maintain LA County Fire Card certification at the time of hire or within the first 30 days of employment DUTIES AND RESPONSIBILITIES ( These are the essential job functions for this position. The essential functions of this job include, but may not be limited to those listed in this job description. Employees hired for this position must be able to perform the essential function of this job without imposing significant risk of substantial harm to the health or safety of themselves or others) : Adheres to established Hospital/departmental policies and procedures, objectives, Quality Assessment and Improvement Program, Infection Assessment and Improvement Program, legal, safety, environment control standards and Patient's Bill of Rights. Check supplies needed for tray line. Check daily assignment for area that you will be working. Maintains and cares for equipment and supplies. Documents maintenance and repairs. Performs other related duties as assigned or requested. Keep record of areas that have been cleaned and turn in at the office at the end of the day Keep the kitchen, cafeteria clean by empting all the trash as needed SERVICE-LINE DUTIES : Prepare, dish and serve foods for cafeteria and /or catering Participates in cross-training activities, were applicable. Clean and store dishes and equipment; maintain clean and neat work area Operates dishwashing, slicer, blender and other mechanical equipment,( will train) May be required to work at different assignment during the day Transports and stores supplies, stock Cleans the kitchen areas and utensils. Answer telephone ( diet office only) Cashier( only if working in retail area, training is provided) Set up and breakdown of specific food areas within the retail setting Any other tasks assigned by the retail manager The following job accountabilities are not unique to this particular job but are common to all jobs at VPH: Complies with VPH policies and procedures on customer satisfaction and service excellence. Demonstrates professionalism and cultural sensitivity in coordinating activities and communicating with all customers, peers, and the community at large. Conducts self in a professional, respectful and courteous manner during all interactions. Works effectively and collaboratively with others toward common goals. Communicates accurately, honestly, supportively and in a timely manner with department and interdepartmental team members. Demonstrates effective business writing and oral communication skills, handwriting is clear and legible. Participates in operational aspects of the department, and maintains/participates in performance improvement activities within the department. Participates in all departmental specific training, Environment of Care (injury/illness prevention, fire/life safety, hazardous materials, emergency preparedness, utilities management, medical equipment management, safety and security management), infection control (standard precautions, TB Exposure Control Plan, Bloodborne Pathogen Exposure Control Plan). Demonstrates knowledge of and follows safety practices. Understands the importance of safety, including patient safety in the work place. Maintains a safe environment for self and others. Actively participates in the Patient Safety Program, including event reporting. Identifies sentinel events/near misses and responds per defined organization processes. Participates in education activities and process implementation. Demonstrates advocacy for the patient/customer and appropriately acknowledges patients, customers and visitors. The above statements reflect the essential functions considered necessary to describe the principle content of the job. They are not intended to be a complete statement of all work requirements or duties that may be inherent in the job. WORK ENVIRONMENT: Primarily an inside building/office environment, well lighted and ventilated, which may consist of multiple treatment and/or work sites. Fast and continuous work pace with variable workload. Frequent contact with staff and public under a variety of circumstances.Requires ability to communicate clearly (in English) verbally and in writing for effective communication with other staff members, physicians, vendors, community members, patients and patient families, employees and applicants of all socio-economic levels from a diverse cultural and ethnic population. Subject to many interruptions from multiple calls and inquiries and potentially emotional situations involving accidents, injuries, illness and/or death. Handles emergency/crisis situations in accordance with Hospital policy. Answers phones or pages; may carry a beeper/pager, and/or use a two-way radio. Occasional travel may be required. Potential risk of exposure to hazards from chemicals (toxic and non-toxic), flammable materials, gas or electrical or radiant energy or equipment with/without moving parts. Salary Range: $18.13 - $21.73 per hour
Whitsons Culinary Group
Peterborough, New Hampshire
SUMMARY: This position is responsible for making and serving nutritious meals for students in a safe and healthful manner and delivery to schools on campus ESSENTIAL FUNCTIONS, RESPONSIBILITIES AND DUTIES: Prepares and serves food according to menus and in correct portion sizes as mandated by yield guides. Performs cleaning duties, including sweeping and mopping of floors, cleaning of equipment and work areas, dishwashing and pot washing. Brews coffee, fills beverage machines, sets up hot and/or cold food area. Delivers, when necessary, food to staff, students and catering events. Complies with all state, Federal, local health department requirements for safe food handling Complies with all client location security protocols and guidelines Checks and stores incoming supplies. Follows assigned break schedules. Collects and strips trays for dishwashing and participates in ware washing if assigned Stores silverware, dishes, glasses, cups, pots, etc. Participates on safety committee. Attends all mandatory in-service programs. Manages POS/cash handling if applicable for position ADDITIONAL DUTIES AND RESPONSIBILITIES: Adheres to all Whitsons policies and procedures at all times Supports the goals, objective and mission statement set forth by Whitsons. Complies with all requirements of the mandated food handling certification requirements Delivers food to other locations on campus Performs all other duties as assigned. Education: - High school graduate or equivalent. - Must complete all Whitsons and other mandated training as necessary Other Qualifications, Experience and Competencies: - Ability to speak and read English in order to understand and perform job assignments. - 1 year professional food service experience preferred - Always present a positive and professional image. PHYSICAL DEMANDS OF THE JOB: The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - While performing the duties of this job, the team member is frequently required Sit, walk, talk and hear - Use hands and fingers to feel, handle, or operate objects, tools, or controls and reach with hands and arms. - Be standing on feet majority of the workday in addition to walking back and forth. - Lift and/or move up to 40 pounds. Lifting while turning side to side is sometimes necessary. - Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK ENVIRONMENT: - The work is performed primarily in the kitchen and on the serving line - Standing most of the work day is required. - Work requires movement in and out of store rooms and freezers - Exposure to extreme temperatures (hot and cold) due to cooking and refrigeration equipment. - The noise level in the work environment is moderate to loud. The duties listed above are intended only as illustrations of the various types of work and duties that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position, and Whitsons reserves the right to add additional duties or modify existing duties. The job description does not constitute an employment agreement between Whitsons and team member and is subject to change by Whitsons as the needs of Whitsons and requirements of the job change. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
Apr 10, 2024
Full time
SUMMARY: This position is responsible for making and serving nutritious meals for students in a safe and healthful manner and delivery to schools on campus ESSENTIAL FUNCTIONS, RESPONSIBILITIES AND DUTIES: Prepares and serves food according to menus and in correct portion sizes as mandated by yield guides. Performs cleaning duties, including sweeping and mopping of floors, cleaning of equipment and work areas, dishwashing and pot washing. Brews coffee, fills beverage machines, sets up hot and/or cold food area. Delivers, when necessary, food to staff, students and catering events. Complies with all state, Federal, local health department requirements for safe food handling Complies with all client location security protocols and guidelines Checks and stores incoming supplies. Follows assigned break schedules. Collects and strips trays for dishwashing and participates in ware washing if assigned Stores silverware, dishes, glasses, cups, pots, etc. Participates on safety committee. Attends all mandatory in-service programs. Manages POS/cash handling if applicable for position ADDITIONAL DUTIES AND RESPONSIBILITIES: Adheres to all Whitsons policies and procedures at all times Supports the goals, objective and mission statement set forth by Whitsons. Complies with all requirements of the mandated food handling certification requirements Delivers food to other locations on campus Performs all other duties as assigned. Education: - High school graduate or equivalent. - Must complete all Whitsons and other mandated training as necessary Other Qualifications, Experience and Competencies: - Ability to speak and read English in order to understand and perform job assignments. - 1 year professional food service experience preferred - Always present a positive and professional image. PHYSICAL DEMANDS OF THE JOB: The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - While performing the duties of this job, the team member is frequently required Sit, walk, talk and hear - Use hands and fingers to feel, handle, or operate objects, tools, or controls and reach with hands and arms. - Be standing on feet majority of the workday in addition to walking back and forth. - Lift and/or move up to 40 pounds. Lifting while turning side to side is sometimes necessary. - Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK ENVIRONMENT: - The work is performed primarily in the kitchen and on the serving line - Standing most of the work day is required. - Work requires movement in and out of store rooms and freezers - Exposure to extreme temperatures (hot and cold) due to cooking and refrigeration equipment. - The noise level in the work environment is moderate to loud. The duties listed above are intended only as illustrations of the various types of work and duties that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position, and Whitsons reserves the right to add additional duties or modify existing duties. The job description does not constitute an employment agreement between Whitsons and team member and is subject to change by Whitsons as the needs of Whitsons and requirements of the job change. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
We Are Gearing Up for A Busy Season! TemPositions Eden Hospitality is a temporary agency that provides year-round work in Corporate, University Dining and Catering Operations. We are currently seeking reliable, professional wait-staff/bartenders who have 2 years of experience, a great work ethic, professional presentation, and great communication skills. Since we are constantly growing, we have a wide range of clients with various needs (conference services, banquet, a la carte) which allows us to offer a wide array of temporary and long-term opportunities. Responsibilities: Set up of catering service according to client/customer requests and banquet event orders. Serves food and beverage to guests. Maintains appearance and cleanliness of food service areas during event. Replenishes food and beverage product during event. Breaks down and cleans food service areas and equipment post event; returns equipment to proper storage area. Provides excellent customer service, anticipating guests' needs. Maintains a positive attitude towards guests, customers, clients, co-workers, etc. Adheres to safety policies and procedures including proper food safety and sanitation. Ensures security of company assets. Other duties and tasks as assigned by manager. Qualifications: Dining/Banquet Services experience preferred Must be able to read, write, and speak fluent English TIPS Certification preferred Professional in attitude, demeanor, and dress Good organizational skills and ability to work under pressure and meet deadlines COMPANY OVERVIEW We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (including gender identity and expression), marital or familial status, age, physical or mental disability, perceived disability, citizenship status, service in the uniformed services, genetic information, height, weight, or any other characteristic protected under applicable federal, state, or local law. Applications from members of minority groups and women are encouraged
Apr 16, 2024
Contractor
We Are Gearing Up for A Busy Season! TemPositions Eden Hospitality is a temporary agency that provides year-round work in Corporate, University Dining and Catering Operations. We are currently seeking reliable, professional wait-staff/bartenders who have 2 years of experience, a great work ethic, professional presentation, and great communication skills. Since we are constantly growing, we have a wide range of clients with various needs (conference services, banquet, a la carte) which allows us to offer a wide array of temporary and long-term opportunities. Responsibilities: Set up of catering service according to client/customer requests and banquet event orders. Serves food and beverage to guests. Maintains appearance and cleanliness of food service areas during event. Replenishes food and beverage product during event. Breaks down and cleans food service areas and equipment post event; returns equipment to proper storage area. Provides excellent customer service, anticipating guests' needs. Maintains a positive attitude towards guests, customers, clients, co-workers, etc. Adheres to safety policies and procedures including proper food safety and sanitation. Ensures security of company assets. Other duties and tasks as assigned by manager. Qualifications: Dining/Banquet Services experience preferred Must be able to read, write, and speak fluent English TIPS Certification preferred Professional in attitude, demeanor, and dress Good organizational skills and ability to work under pressure and meet deadlines COMPANY OVERVIEW We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (including gender identity and expression), marital or familial status, age, physical or mental disability, perceived disability, citizenship status, service in the uniformed services, genetic information, height, weight, or any other characteristic protected under applicable federal, state, or local law. Applications from members of minority groups and women are encouraged
We Are Gearing Up for A Busy Season! TemPositions Eden Hospitality is a temporary agency that provides year-round work in Corporate, University Dining and Catering Operations. We are currently seeking reliable, professional wait-staff/bartenders who have 2 years of experience, a great work ethic, professional presentation, and great communication skills. Since we are constantly growing, we have a wide range of clients with various needs (conference services, banquet, a la carte) which allows us to offer a wide array of temporary and long-term opportunities. Responsibilities: Set up of catering service according to client/customer requests and banquet event orders. Serves food and beverage to guests. Maintains appearance and cleanliness of food service areas during event. Replenishes food and beverage product during event. Breaks down and cleans food service areas and equipment post event; returns equipment to proper storage area. Provides excellent customer service, anticipating guests' needs. Maintains a positive attitude towards guests, customers, clients, co-workers, etc. Adheres to safety policies and procedures including proper food safety and sanitation. Ensures security of company assets. Other duties and tasks as assigned by manager. Qualifications: Dining/Banquet Services experience preferred Must be able to read, write, and speak fluent English TIPS Certification preferred Professional in attitude, demeanor, and dress Good organizational skills and ability to work under pressure and meet deadlines COMPANY OVERVIEW We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (including gender identity and expression), marital or familial status, age, physical or mental disability, perceived disability, citizenship status, service in the uniformed services, genetic information, height, weight, or any other characteristic protected under applicable federal, state, or local law. Applications from members of minority groups and women are encouraged
Apr 16, 2024
Contractor
We Are Gearing Up for A Busy Season! TemPositions Eden Hospitality is a temporary agency that provides year-round work in Corporate, University Dining and Catering Operations. We are currently seeking reliable, professional wait-staff/bartenders who have 2 years of experience, a great work ethic, professional presentation, and great communication skills. Since we are constantly growing, we have a wide range of clients with various needs (conference services, banquet, a la carte) which allows us to offer a wide array of temporary and long-term opportunities. Responsibilities: Set up of catering service according to client/customer requests and banquet event orders. Serves food and beverage to guests. Maintains appearance and cleanliness of food service areas during event. Replenishes food and beverage product during event. Breaks down and cleans food service areas and equipment post event; returns equipment to proper storage area. Provides excellent customer service, anticipating guests' needs. Maintains a positive attitude towards guests, customers, clients, co-workers, etc. Adheres to safety policies and procedures including proper food safety and sanitation. Ensures security of company assets. Other duties and tasks as assigned by manager. Qualifications: Dining/Banquet Services experience preferred Must be able to read, write, and speak fluent English TIPS Certification preferred Professional in attitude, demeanor, and dress Good organizational skills and ability to work under pressure and meet deadlines COMPANY OVERVIEW We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (including gender identity and expression), marital or familial status, age, physical or mental disability, perceived disability, citizenship status, service in the uniformed services, genetic information, height, weight, or any other characteristic protected under applicable federal, state, or local law. Applications from members of minority groups and women are encouraged
Decide when & how you get paid! As a valued team member, you can get your pay when you need it with our newest benefit, Earned Wage Access (EWA) - Paycheck On-Demand w/ payactiv WE ARE A SERVICE PLAZA ON THE PENNSYLVANIA TURNPIKE & ARE ACCESSIBLE VIA LOCAL ROADS FROM ALL DIRECTIONS NORTH, SOUTH, EAST & WEST. Summary: Full and Part time opportunities available The Cashier/Cook is responsible for fulfilling orders and completing sales transactions within a Travel Plaza establishment and performing other support functions which may include cleaning the food preparation, customer seating or stock areas and maintaining inventory; performs all other responsibilities as directed by the business or as assigned by management. This is a non-exempt position and typically reports to the Store Manager. Essential Functions: Greets and responds to customers needs Takes orders; provides information about products and creates a genuine moment of connection Prepares all drink orders to specification and company standards Operates a cash register and receives payment from customers in cash or credit card, accurately counts and provides change to customers as require Follows all Applegreen customer service and cash handling policies and procedures Educates and informs customers about the differences among coffee beans, coffee preparation and home brewing methods Cleans and stocks customer area Follows company and franchise operational policies and procedures, including those for safety and security, to ensure the safety of all partners during each shift Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team Willingness to learn through a mix of online, classroom and hands on training Minimum Qualifications, Knowledge, Skills, and Work Environment: Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner Requires the ability to bend, twist, and stand to perform normal job functions Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers Requires the ability to learn and maintain knowledge of brand products and procedures Some cash handling and customer service experience preferred Equal Opportunity Employer (EOE) Minority/Female/Disabled/Veteran (M/F/D/V) Drug Free Workplace (DFW)
Apr 16, 2024
Decide when & how you get paid! As a valued team member, you can get your pay when you need it with our newest benefit, Earned Wage Access (EWA) - Paycheck On-Demand w/ payactiv WE ARE A SERVICE PLAZA ON THE PENNSYLVANIA TURNPIKE & ARE ACCESSIBLE VIA LOCAL ROADS FROM ALL DIRECTIONS NORTH, SOUTH, EAST & WEST. Summary: Full and Part time opportunities available The Cashier/Cook is responsible for fulfilling orders and completing sales transactions within a Travel Plaza establishment and performing other support functions which may include cleaning the food preparation, customer seating or stock areas and maintaining inventory; performs all other responsibilities as directed by the business or as assigned by management. This is a non-exempt position and typically reports to the Store Manager. Essential Functions: Greets and responds to customers needs Takes orders; provides information about products and creates a genuine moment of connection Prepares all drink orders to specification and company standards Operates a cash register and receives payment from customers in cash or credit card, accurately counts and provides change to customers as require Follows all Applegreen customer service and cash handling policies and procedures Educates and informs customers about the differences among coffee beans, coffee preparation and home brewing methods Cleans and stocks customer area Follows company and franchise operational policies and procedures, including those for safety and security, to ensure the safety of all partners during each shift Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team Willingness to learn through a mix of online, classroom and hands on training Minimum Qualifications, Knowledge, Skills, and Work Environment: Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner Requires the ability to bend, twist, and stand to perform normal job functions Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers Requires the ability to learn and maintain knowledge of brand products and procedures Some cash handling and customer service experience preferred Equal Opportunity Employer (EOE) Minority/Female/Disabled/Veteran (M/F/D/V) Drug Free Workplace (DFW)
POSITION SUMMARYProvides guests with prompt service, quality beverages and products. Maintains a clean and comfortable environment.RESPONSIBILITIES Provides quality beverages, whole bean and food products consistently for all guests by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products. Delivers legendary Starbucks guest service to all guests by acting with a guest comes first attitude and connecting with the guest. Discovers and responds to guests' needs. Maintains a clean and organized workspace to enable co-workers to locate resources and product. Follows operational policies and procedures, including those for cash handling, safety and security. Assists with training of new team members by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. Maintains a calm demeanor during periods of high volume or unusual events to keep Starbucks operating to standard and to set a positive example for other team members. Utilizes proper procedures and documentation for transactions. Ensures bank is counted and balanced with cage. Completes cash turn-in sheets, etc., and distribute accordingly. Follows directions from shift manager at all times. Maintains proper uniform, ID badge and nametag at all times. Maintains regular and consistent attendance and punctuality. Other job related duties as assigned.QUALIFICATIONS Ability to learn quickly, understand and carry out oral and written instructions, strong interpersonal skills, ability to work as part of a team and ability to build relationships. Understand and comply with all company and departmental rules and regulations, policies and procedures. Skill in establishing and maintaining effective working relationships with staff and guests. Ability to read, write and communicate verbally in English. Must complete or have TIPS Certification. PHYSICAL DEMANDS & WORK ENVIRONMENT Ability to stand for long periods of time. Requires the use of electrical equipment, such as coffee machines, microwaves and blenders, mechanical devices, flame/heat-generated devices and computer equipment. Constant contact with staff and guests. Repetitive lifting of up to 15 lbs. Frequent pushing, pulling, bending and walking. Work environment may include smoke and variable temperature, lighting and noise levels. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.
Apr 15, 2024
Full time
POSITION SUMMARYProvides guests with prompt service, quality beverages and products. Maintains a clean and comfortable environment.RESPONSIBILITIES Provides quality beverages, whole bean and food products consistently for all guests by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products. Delivers legendary Starbucks guest service to all guests by acting with a guest comes first attitude and connecting with the guest. Discovers and responds to guests' needs. Maintains a clean and organized workspace to enable co-workers to locate resources and product. Follows operational policies and procedures, including those for cash handling, safety and security. Assists with training of new team members by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. Maintains a calm demeanor during periods of high volume or unusual events to keep Starbucks operating to standard and to set a positive example for other team members. Utilizes proper procedures and documentation for transactions. Ensures bank is counted and balanced with cage. Completes cash turn-in sheets, etc., and distribute accordingly. Follows directions from shift manager at all times. Maintains proper uniform, ID badge and nametag at all times. Maintains regular and consistent attendance and punctuality. Other job related duties as assigned.QUALIFICATIONS Ability to learn quickly, understand and carry out oral and written instructions, strong interpersonal skills, ability to work as part of a team and ability to build relationships. Understand and comply with all company and departmental rules and regulations, policies and procedures. Skill in establishing and maintaining effective working relationships with staff and guests. Ability to read, write and communicate verbally in English. Must complete or have TIPS Certification. PHYSICAL DEMANDS & WORK ENVIRONMENT Ability to stand for long periods of time. Requires the use of electrical equipment, such as coffee machines, microwaves and blenders, mechanical devices, flame/heat-generated devices and computer equipment. Constant contact with staff and guests. Repetitive lifting of up to 15 lbs. Frequent pushing, pulling, bending and walking. Work environment may include smoke and variable temperature, lighting and noise levels. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.
JOB SUMMARY:Provides supervision to all count team members. Performs duties and ensures the count team operates in accordance with department, Indiana Gaming Commission regulations, Count Room procedures, security protocols and internal controls. DIRECTLY SUPERVISES: Count Room Lead(s), Count Room Attendant(s) KEY JOB FUNCTIONS: Responsible for the selection and hiring of new employees in accordance to policy. Trains and develops subordinate personnel, provides training to new personnel, as well as ongoing training as needed. Ensures the safety and welfare of all assigned staff and patrons. Assists Cage Operations Manager in proposed changes in operational procedures for the purpose of improving internal customer service and efficiency. Responsible for direct supervision of shift soft count team members, including reviewing supervisor's recommendation personnel issues, i.e., performance evaluations, corrective actions and progressive re-direction. Demonstrate positive customer and employee relations. Prepares the scheduling of all Count Room Employees Responsible for ensuring that adequate stock of all forms and supplies are maintained to perform the essential functions of the department. Perform other functions as requested SUPERVISORY RESPONSIBILITIES:Is responsible for the overall direction, coordination, and evaluation of the Count Room. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. EDUCATIONS and/or EXPERIENCE:Associates degree from a two or four year university, or 1-2 years of related experience and/or training; or equivalent combination of education and experience. QUALIFICATIONS:Minimum of one (1) year experience working in a soft count operation. Minimum of one (1) year of supervisory experience, preferably in a cash handling operation. Minimum of one (1) year computer experience utilizing Microsoft Word and Excel programs. Minimum of one (1) year experience using a currency counter.SOCIAL SKILLS AND EXPERIENCE:Must have an outgoing, energetic, and enthusiastic attitude. Must be comfortable initiating conversations and creating a fun environment with our guests. LANGUAGE SKILLS:Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. MATHEMATICAL SKILLS:Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. REASONING ABILITY: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. REQUIRED PERSONAL COMPETENCIES:Responsible for fostering a fun environment. Responsible for being gracious to all guests and co-workers. Responsible for promoting a positive influence in the community and participating in company-sponsored events. Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures that behavior and appearance comply with established standards. Maintains a professional work environment with management and staff. CERTIFICATES, LICENSES, REGISTRATIONS:Must be able to obtain and maintain a license from the Indiana Gaming Commission. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee is occasionally required to sit and taste or smell. The employee must regularly lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is regularly exposed to risk of electrical shock. The employee is frequently exposed to moving mechanical parts. The employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually high. Must be able to work in a smoking environment. ACCESS TO CONFIDENTIAL/PROPRIETARY INFORMATION:Must regularly access patron personal data including credit information, the player data base, financial records, and personnel/payroll records. ACCESS TO GAMING FACILITY:Requires access to general areas of the gaming facility and the cage, count rooms, and main bank areas. DISCLAIMERThis is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Apr 15, 2024
Full time
JOB SUMMARY:Provides supervision to all count team members. Performs duties and ensures the count team operates in accordance with department, Indiana Gaming Commission regulations, Count Room procedures, security protocols and internal controls. DIRECTLY SUPERVISES: Count Room Lead(s), Count Room Attendant(s) KEY JOB FUNCTIONS: Responsible for the selection and hiring of new employees in accordance to policy. Trains and develops subordinate personnel, provides training to new personnel, as well as ongoing training as needed. Ensures the safety and welfare of all assigned staff and patrons. Assists Cage Operations Manager in proposed changes in operational procedures for the purpose of improving internal customer service and efficiency. Responsible for direct supervision of shift soft count team members, including reviewing supervisor's recommendation personnel issues, i.e., performance evaluations, corrective actions and progressive re-direction. Demonstrate positive customer and employee relations. Prepares the scheduling of all Count Room Employees Responsible for ensuring that adequate stock of all forms and supplies are maintained to perform the essential functions of the department. Perform other functions as requested SUPERVISORY RESPONSIBILITIES:Is responsible for the overall direction, coordination, and evaluation of the Count Room. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. EDUCATIONS and/or EXPERIENCE:Associates degree from a two or four year university, or 1-2 years of related experience and/or training; or equivalent combination of education and experience. QUALIFICATIONS:Minimum of one (1) year experience working in a soft count operation. Minimum of one (1) year of supervisory experience, preferably in a cash handling operation. Minimum of one (1) year computer experience utilizing Microsoft Word and Excel programs. Minimum of one (1) year experience using a currency counter.SOCIAL SKILLS AND EXPERIENCE:Must have an outgoing, energetic, and enthusiastic attitude. Must be comfortable initiating conversations and creating a fun environment with our guests. LANGUAGE SKILLS:Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. MATHEMATICAL SKILLS:Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. REASONING ABILITY: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. REQUIRED PERSONAL COMPETENCIES:Responsible for fostering a fun environment. Responsible for being gracious to all guests and co-workers. Responsible for promoting a positive influence in the community and participating in company-sponsored events. Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures that behavior and appearance comply with established standards. Maintains a professional work environment with management and staff. CERTIFICATES, LICENSES, REGISTRATIONS:Must be able to obtain and maintain a license from the Indiana Gaming Commission. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee is occasionally required to sit and taste or smell. The employee must regularly lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is regularly exposed to risk of electrical shock. The employee is frequently exposed to moving mechanical parts. The employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually high. Must be able to work in a smoking environment. ACCESS TO CONFIDENTIAL/PROPRIETARY INFORMATION:Must regularly access patron personal data including credit information, the player data base, financial records, and personnel/payroll records. ACCESS TO GAMING FACILITY:Requires access to general areas of the gaming facility and the cage, count rooms, and main bank areas. DISCLAIMERThis is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Harrah's New Orleans Casino & Hotel, a Caesars Entertainment company, earned recognition by The Time-Picayune and The New Orleans Advocate as one of the Top Workplaces for 2022 in the Greater New Orleans. As a destination property in the heart of the city, Harrah's New Orleans is looking for fun, professional, and responsible Krewe Members who love delivering extraordinary services to our guests. If you enjoy working in a fun and fast-paced environment, we may have a career opportunity for youBENEFITS: Harrah's New Orleans is proud to offer our Krewe a professional, fun, and welcoming atmosphere. Our employees also enjoy exclusive benefits, such as: FREE Employee Parking Discounted Bus Passes Free Employee Assistance Program Fun and Free Employee EventsSHIFT: Sunrise/DaySTART TIME: Vary between 3:45AM and 5:00AMJOB SUMMARY: Count Room Team Members will work along side Security to assist in the daily retrieval of money drop boxes from the casino floor to the count room. ESSIENTIAL JOB FUNCTIONS: Participates in the removal of currency drop boxes from the casino floor to the count room in accordance to all regulatory requirements. Sorts, counts, and records contents of table game drop boxes, bill changes and currency drop boxes, according to set procedures. Compares information contained in drop boxes to data store on computer terminal. Performs other duties as assigned that would be applicable to the position. Always presents oneself as a credit to Harrah's and encourages others to do the same. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.QUALIFICATIONS: Must be at least 21 years old or older. High school diploma required. Adding machine, computer terminal operation, and currency counting machine skills helpful. Basic mechanical (repair) ability preferred. Prior count room or money handling experience (casino or bank) is preferred. Must be able to work all shifts. Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to maneuver in and around all count rooms. Must be able to respond calmly in crisis and stressful situations, including employee conflicts. Must be able to perform the job duties of hard count and soft count team members. Must be able to push and pull carts and carry up to 5 pounds of boxes filled with currency. Must be able to grip objects and have good finger movement when counting and handling currency. Must be able to differentiate denominations of chips and authenticity of currency. Must be able to stand for long periods of time (6 to 7 hours). Must be able to operate a computer, ten key adding machine and money counter. Must be able to bend, stoop, reach, kneel, twist and grip items as necessary. Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues.GAMING PERMIT: Non-key
Apr 14, 2024
Full time
Harrah's New Orleans Casino & Hotel, a Caesars Entertainment company, earned recognition by The Time-Picayune and The New Orleans Advocate as one of the Top Workplaces for 2022 in the Greater New Orleans. As a destination property in the heart of the city, Harrah's New Orleans is looking for fun, professional, and responsible Krewe Members who love delivering extraordinary services to our guests. If you enjoy working in a fun and fast-paced environment, we may have a career opportunity for youBENEFITS: Harrah's New Orleans is proud to offer our Krewe a professional, fun, and welcoming atmosphere. Our employees also enjoy exclusive benefits, such as: FREE Employee Parking Discounted Bus Passes Free Employee Assistance Program Fun and Free Employee EventsSHIFT: Sunrise/DaySTART TIME: Vary between 3:45AM and 5:00AMJOB SUMMARY: Count Room Team Members will work along side Security to assist in the daily retrieval of money drop boxes from the casino floor to the count room. ESSIENTIAL JOB FUNCTIONS: Participates in the removal of currency drop boxes from the casino floor to the count room in accordance to all regulatory requirements. Sorts, counts, and records contents of table game drop boxes, bill changes and currency drop boxes, according to set procedures. Compares information contained in drop boxes to data store on computer terminal. Performs other duties as assigned that would be applicable to the position. Always presents oneself as a credit to Harrah's and encourages others to do the same. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.QUALIFICATIONS: Must be at least 21 years old or older. High school diploma required. Adding machine, computer terminal operation, and currency counting machine skills helpful. Basic mechanical (repair) ability preferred. Prior count room or money handling experience (casino or bank) is preferred. Must be able to work all shifts. Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to maneuver in and around all count rooms. Must be able to respond calmly in crisis and stressful situations, including employee conflicts. Must be able to perform the job duties of hard count and soft count team members. Must be able to push and pull carts and carry up to 5 pounds of boxes filled with currency. Must be able to grip objects and have good finger movement when counting and handling currency. Must be able to differentiate denominations of chips and authenticity of currency. Must be able to stand for long periods of time (6 to 7 hours). Must be able to operate a computer, ten key adding machine and money counter. Must be able to bend, stoop, reach, kneel, twist and grip items as necessary. Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues.GAMING PERMIT: Non-key
POSITION: TABLE GAMES DEALER - Part TimeDEPARTMENT: TABLE GAMESREPORTSTO: SUPERVISOR TABLE GAMESJob Summary:Create anentertainment environment for all guests. Provide courteous, friendly andprompt service in dealing table games.EssentialDuties and Responsibilities include the following; other duties may beassigned, as necessary. To perform this job successfully, and individual mustbe able to perform each essential duty satisfactorily. The requirements listedbelow are representative of the knowledge, skill and/or ability required.Reasonable accommodations may be made to enable individuals with disabilitiesto perform the essential functions.Essential JobFunctions:Mustbe flexible to accommodate holidays or additional days as directed bymanagement.Upbeatpersonality for all interactions with guests and fellow employees.Mustbe flexible in days and hours worked.Proactivein anticipating customer needs.Dealersmust be motivated in familiarizing themselves with all guests' names andpersonal facts.Mustpossess money, handling skill in providing chips for guests.Knowledgeof card games.Basicknowledge of other games and services offered at property.Knowledgeof department policies and procedures, including those pertaining to Federaland Regulatory laws and guidelines.Routinelystrives to build and achieve customer satisfaction.Exercisesappropriate discretion in identifying communications of special promotions tocustomers.Coordinateswith Casino Operations supervisor and Security to detect and prevent attemptsto cheat and to identify floor irregularities to a Casino OperationsSupervisor, Lead Shift Supervisor, or Casino Manager.Actsas a role model and present oneself as a credit to Harrah's Gulf Coast andencourage others to do the same.Adheresto regulatory, departmental, and company policies. Qualifications:Qualifications: At least 6 months dealing experience is required and/or successful completion of dealer school or program at an accredited institution. Must possess strong money handling and documentation skills. Must meet Harrahs Gulf Coast standards in regard to rules, game knowledge, and dealing. Must have knowledge of casino rules, procedures, and regulations pertaining to the Table games. Must be able to get along with co-workers and work as a team across departments and levels of management. Must present a well-groomed appearance. Education and/or Experience: High school diploma preferred. Working Conditions: Must be able to work inside and continuously maneuver around Pit area and throughout the hotel/casino property. Must be able to bend, crouch, kneel, twist, lift and work at a sit down table. Responds to visual and aural cues. Must be able to read, write, speak and understand English. Must be able to acknowledge, greet, and converse in English with customers. Must be able to operate a typewriter, computer, telephone, ten key adding machine, and calculator, photocopy machine and fax machine. Must be able to lift, pull, push or carry up to 40 pounds. Must have the manual dexterity to handle paperwork, operate computers, and other Pit equipment. When on casino floor, must be able to tolerate areas containing second hand smoke, high noise levels, bright lights and dust. Harrahs Gulf Coast reserves the right to make changes to this job description whenever necessary.
Apr 14, 2024
Full time
POSITION: TABLE GAMES DEALER - Part TimeDEPARTMENT: TABLE GAMESREPORTSTO: SUPERVISOR TABLE GAMESJob Summary:Create anentertainment environment for all guests. Provide courteous, friendly andprompt service in dealing table games.EssentialDuties and Responsibilities include the following; other duties may beassigned, as necessary. To perform this job successfully, and individual mustbe able to perform each essential duty satisfactorily. The requirements listedbelow are representative of the knowledge, skill and/or ability required.Reasonable accommodations may be made to enable individuals with disabilitiesto perform the essential functions.Essential JobFunctions:Mustbe flexible to accommodate holidays or additional days as directed bymanagement.Upbeatpersonality for all interactions with guests and fellow employees.Mustbe flexible in days and hours worked.Proactivein anticipating customer needs.Dealersmust be motivated in familiarizing themselves with all guests' names andpersonal facts.Mustpossess money, handling skill in providing chips for guests.Knowledgeof card games.Basicknowledge of other games and services offered at property.Knowledgeof department policies and procedures, including those pertaining to Federaland Regulatory laws and guidelines.Routinelystrives to build and achieve customer satisfaction.Exercisesappropriate discretion in identifying communications of special promotions tocustomers.Coordinateswith Casino Operations supervisor and Security to detect and prevent attemptsto cheat and to identify floor irregularities to a Casino OperationsSupervisor, Lead Shift Supervisor, or Casino Manager.Actsas a role model and present oneself as a credit to Harrah's Gulf Coast andencourage others to do the same.Adheresto regulatory, departmental, and company policies. Qualifications:Qualifications: At least 6 months dealing experience is required and/or successful completion of dealer school or program at an accredited institution. Must possess strong money handling and documentation skills. Must meet Harrahs Gulf Coast standards in regard to rules, game knowledge, and dealing. Must have knowledge of casino rules, procedures, and regulations pertaining to the Table games. Must be able to get along with co-workers and work as a team across departments and levels of management. Must present a well-groomed appearance. Education and/or Experience: High school diploma preferred. Working Conditions: Must be able to work inside and continuously maneuver around Pit area and throughout the hotel/casino property. Must be able to bend, crouch, kneel, twist, lift and work at a sit down table. Responds to visual and aural cues. Must be able to read, write, speak and understand English. Must be able to acknowledge, greet, and converse in English with customers. Must be able to operate a typewriter, computer, telephone, ten key adding machine, and calculator, photocopy machine and fax machine. Must be able to lift, pull, push or carry up to 40 pounds. Must have the manual dexterity to handle paperwork, operate computers, and other Pit equipment. When on casino floor, must be able to tolerate areas containing second hand smoke, high noise levels, bright lights and dust. Harrahs Gulf Coast reserves the right to make changes to this job description whenever necessary.
JOB SUMMARY:Create an entertainment environment for all guests. Provide courteous, friendly and prompt service in dealing table games. GENERAL REQUIREMENTS: High school diploma preferred. Must possess a valid Louisiana Gaming License. At least 6 months dealing experience is required and/or successful completion of dealer school or program at an accredited institution. Must possess strong money handling and documentation skills. Must have knowledge of casino rules, procedures, and regulations pertaining to the Table games. Must be able to communicate effectively with all levels of the organization. Must be able to work any day of the week and any shift. Must be able to read, write, speak, and understand English. ESSENTIAL JOB FUNCTIONS: Provides an upbeat personality for all interactions with guests and fellow employees. Ability to be proactive in anticipating customer needs. Ability to familiarize self with all guests to know names and personal facts. Knowledge of money handling skill in providing chips for guests. Knowledge of card games. Basic knowledge of other games and services offered at property. Knowledge of department policies and procedures, including those pertaining to Federal and Regulatory laws and guidelines. Routinely strives to build and achieve customer satisfaction. Exercises appropriate discretion in identifying communications of special promotions to customers. Coordinates with Casino Operations supervisor and Security to detect and prevent attempts to cheat and to identify floor irregularities to a Casino Operations Supervisor, Lead Shift Supervisor, or Casino Manager. Acts as a role model and present oneself as a credit to Caesars and encourage others to do the same. Must be able to perform any and all other duties as assigned by the Supervisor or Department Head. DEMANDS TO COMPLETE ESSENTIAL JOB FUNCTIONS: Must be able to bend, crouch, kneel, twist, and lift. Responds to visual and aural cues. Must present a well groomed appearance. Must be able to read, write, speak and understand English. Must be able to acknowledge, greet, and converse in English with customers. Must be able to lift, pull, push or carry up to 25 pounds. Will be required to work varying schedules to reflect the business needs of the property. WORK ENVIRONMENT: Must be able to work inside and continuously maneuver around Pit area and throughout the hotel/casino property. When on casino floor, must be able to tolerate areas containing second hand smoke, high noise levels, bright lights and dust. Must be able to get along with co-workers and work as a team. CAESARS RESERVES THE RIGHT TO MAKE CHANGES TO THIS JOB DESCRIPTION WHENEVER NECESSARY.
Apr 14, 2024
Full time
JOB SUMMARY:Create an entertainment environment for all guests. Provide courteous, friendly and prompt service in dealing table games. GENERAL REQUIREMENTS: High school diploma preferred. Must possess a valid Louisiana Gaming License. At least 6 months dealing experience is required and/or successful completion of dealer school or program at an accredited institution. Must possess strong money handling and documentation skills. Must have knowledge of casino rules, procedures, and regulations pertaining to the Table games. Must be able to communicate effectively with all levels of the organization. Must be able to work any day of the week and any shift. Must be able to read, write, speak, and understand English. ESSENTIAL JOB FUNCTIONS: Provides an upbeat personality for all interactions with guests and fellow employees. Ability to be proactive in anticipating customer needs. Ability to familiarize self with all guests to know names and personal facts. Knowledge of money handling skill in providing chips for guests. Knowledge of card games. Basic knowledge of other games and services offered at property. Knowledge of department policies and procedures, including those pertaining to Federal and Regulatory laws and guidelines. Routinely strives to build and achieve customer satisfaction. Exercises appropriate discretion in identifying communications of special promotions to customers. Coordinates with Casino Operations supervisor and Security to detect and prevent attempts to cheat and to identify floor irregularities to a Casino Operations Supervisor, Lead Shift Supervisor, or Casino Manager. Acts as a role model and present oneself as a credit to Caesars and encourage others to do the same. Must be able to perform any and all other duties as assigned by the Supervisor or Department Head. DEMANDS TO COMPLETE ESSENTIAL JOB FUNCTIONS: Must be able to bend, crouch, kneel, twist, and lift. Responds to visual and aural cues. Must present a well groomed appearance. Must be able to read, write, speak and understand English. Must be able to acknowledge, greet, and converse in English with customers. Must be able to lift, pull, push or carry up to 25 pounds. Will be required to work varying schedules to reflect the business needs of the property. WORK ENVIRONMENT: Must be able to work inside and continuously maneuver around Pit area and throughout the hotel/casino property. When on casino floor, must be able to tolerate areas containing second hand smoke, high noise levels, bright lights and dust. Must be able to get along with co-workers and work as a team. CAESARS RESERVES THE RIGHT TO MAKE CHANGES TO THIS JOB DESCRIPTION WHENEVER NECESSARY.
Starting at $14.00EXAMPLES OF DUTIES/ESSENTIAL FUNCTIONS: (Includes, but is not limited to the following)Provides quality beverages, whole bean and food products consistently for all guests by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products.Delivers legendary Starbucks guest service to all guests by acting with a guest comes first attitude and connecting with the guest. Discovers and responds to guests' needs.Maintains a clean and organized workspace to enable co-workers to locate resources and product.Follows operational policies and procedures, including those for cash handling, safety and security.Assists with training of new team members by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.Maintains a calm demeanor during periods of high volume or unusual events to keep Starbucks operating to standard and to set a positive example for other team members.Utilizes proper procedures and documentation for transactions.Ensures bank is counted and balanced with pletes cash turn-in sheets, etc., and distribute accordingly.Follows directions from shift manager at all times.Maintains proper uniform, ID badge and nametag at all times.Maintains regular and consistent attendance and punctuality.Other job related duties as assigned.PERFORMANCE REQUIREMENTS: (Knowledge, Skills and Abilities) Ability to learn quickly, understand and carry out oral and written instructions, strong interpersonal skills, ability to work as part of a team and ability to build relationships. Understand and comply with all company and departmental rules and regulations, policies and procedures. Skill in establishing and maintaining effective working relationships with staff and guests. Ability to read, write and communicate verbally in English. EDUCATION AND EXPERIENCE:Education: High school education or equivalent.Experience: Previous experience preferred, but will train.Certificate/License: None required.TYPICAL WORKING CONDITIONS: Work is performed in an area, which may be unusually hot, cold, noisy and smoky, may encounter slippery surfaces. Work may be performed in small areas having a 2-ft. access. Work entails use of solvents/oils and chemicals. Requires the use of electrical equipment, such as coffee machines, microwaves and blenders, mechanical devices, flame/heat-generated devices and computer equipment. Constant contact with staff and guests.TYPICAL PHYSICAL/MENTAL DEMANDS: (May be required in order to perform the essential functions of the position). Requires seldom bending and reaching in areas from floor level to 6 ft. high, balancing, transporting, pushing, pulling and maneuvering carts weighing up to 75 lbs., lifting/carrying of up to 75 lbs.; frequent standing, repetitive use of both hands to include light grasping, eye/hand coordination and manual dexterity. Position requires Team Member to enter & exit from the Team Member entrance which entails 2 flights of stairs. Requires normal vision and hearing. Requires the ability to distinguish letters, numbers and symbols, perform simple tasks, simple reading, writing and math skills, clerical functions, compile information, work with precision, follow instructions, meet time requirements, memorize, problem solve and use independent judgment.NOTE: This job description in no way states or implies that these are the only duties to be performed by the Employee occupying this position. This position will be required to perform any other job-related duties as assigned by the Director.The above statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices.As a part of the new hire process, candidates will be required to complete a background check post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.
Apr 14, 2024
Full time
Starting at $14.00EXAMPLES OF DUTIES/ESSENTIAL FUNCTIONS: (Includes, but is not limited to the following)Provides quality beverages, whole bean and food products consistently for all guests by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products.Delivers legendary Starbucks guest service to all guests by acting with a guest comes first attitude and connecting with the guest. Discovers and responds to guests' needs.Maintains a clean and organized workspace to enable co-workers to locate resources and product.Follows operational policies and procedures, including those for cash handling, safety and security.Assists with training of new team members by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.Maintains a calm demeanor during periods of high volume or unusual events to keep Starbucks operating to standard and to set a positive example for other team members.Utilizes proper procedures and documentation for transactions.Ensures bank is counted and balanced with pletes cash turn-in sheets, etc., and distribute accordingly.Follows directions from shift manager at all times.Maintains proper uniform, ID badge and nametag at all times.Maintains regular and consistent attendance and punctuality.Other job related duties as assigned.PERFORMANCE REQUIREMENTS: (Knowledge, Skills and Abilities) Ability to learn quickly, understand and carry out oral and written instructions, strong interpersonal skills, ability to work as part of a team and ability to build relationships. Understand and comply with all company and departmental rules and regulations, policies and procedures. Skill in establishing and maintaining effective working relationships with staff and guests. Ability to read, write and communicate verbally in English. EDUCATION AND EXPERIENCE:Education: High school education or equivalent.Experience: Previous experience preferred, but will train.Certificate/License: None required.TYPICAL WORKING CONDITIONS: Work is performed in an area, which may be unusually hot, cold, noisy and smoky, may encounter slippery surfaces. Work may be performed in small areas having a 2-ft. access. Work entails use of solvents/oils and chemicals. Requires the use of electrical equipment, such as coffee machines, microwaves and blenders, mechanical devices, flame/heat-generated devices and computer equipment. Constant contact with staff and guests.TYPICAL PHYSICAL/MENTAL DEMANDS: (May be required in order to perform the essential functions of the position). Requires seldom bending and reaching in areas from floor level to 6 ft. high, balancing, transporting, pushing, pulling and maneuvering carts weighing up to 75 lbs., lifting/carrying of up to 75 lbs.; frequent standing, repetitive use of both hands to include light grasping, eye/hand coordination and manual dexterity. Position requires Team Member to enter & exit from the Team Member entrance which entails 2 flights of stairs. Requires normal vision and hearing. Requires the ability to distinguish letters, numbers and symbols, perform simple tasks, simple reading, writing and math skills, clerical functions, compile information, work with precision, follow instructions, meet time requirements, memorize, problem solve and use independent judgment.NOTE: This job description in no way states or implies that these are the only duties to be performed by the Employee occupying this position. This position will be required to perform any other job-related duties as assigned by the Director.The above statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices.As a part of the new hire process, candidates will be required to complete a background check post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.
We Are Gearing Up for A Busy Season! TemPositions Eden Hospitality is a temporary agency that provides year-round work in Corporate, University Dining and Catering Operations. We are currently seeking reliable, professional wait-staff/bartenders who have 2 years of experience, a great work ethic, professional presentation, and great communication skills. Since we are constantly growing, we have a wide range of clients with various needs (conference services, banquet, a la carte) which allows us to offer a wide array of temporary and long-term opportunities. Responsibilities: Set up of catering service according to client/customer requests and banquet event orders. Serves food and beverage to guests. Maintains appearance and cleanliness of food service areas during event. Replenishes food and beverage product during event. Breaks down and cleans food service areas and equipment post event; returns equipment to proper storage area. Provides excellent customer service, anticipating guests' needs. Maintains a positive attitude towards guests, customers, clients, co-workers, etc. Adheres to safety policies and procedures including proper food safety and sanitation. Ensures security of company assets. Other duties and tasks as assigned by manager. Qualifications: Dining/Banquet Services experience preferred Must be able to read, write, and speak fluent English TIPS Certification preferred Professional in attitude, demeanor, and dress Good organizational skills and ability to work under pressure and meet deadlines COMPANY OVERVIEW We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (including gender identity and expression), marital or familial status, age, physical or mental disability, perceived disability, citizenship status, service in the uniformed services, genetic information, height, weight, or any other characteristic protected under applicable federal, state, or local law. Applications from members of minority groups and women are encouraged
Apr 10, 2024
Full time
We Are Gearing Up for A Busy Season! TemPositions Eden Hospitality is a temporary agency that provides year-round work in Corporate, University Dining and Catering Operations. We are currently seeking reliable, professional wait-staff/bartenders who have 2 years of experience, a great work ethic, professional presentation, and great communication skills. Since we are constantly growing, we have a wide range of clients with various needs (conference services, banquet, a la carte) which allows us to offer a wide array of temporary and long-term opportunities. Responsibilities: Set up of catering service according to client/customer requests and banquet event orders. Serves food and beverage to guests. Maintains appearance and cleanliness of food service areas during event. Replenishes food and beverage product during event. Breaks down and cleans food service areas and equipment post event; returns equipment to proper storage area. Provides excellent customer service, anticipating guests' needs. Maintains a positive attitude towards guests, customers, clients, co-workers, etc. Adheres to safety policies and procedures including proper food safety and sanitation. Ensures security of company assets. Other duties and tasks as assigned by manager. Qualifications: Dining/Banquet Services experience preferred Must be able to read, write, and speak fluent English TIPS Certification preferred Professional in attitude, demeanor, and dress Good organizational skills and ability to work under pressure and meet deadlines COMPANY OVERVIEW We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (including gender identity and expression), marital or familial status, age, physical or mental disability, perceived disability, citizenship status, service in the uniformed services, genetic information, height, weight, or any other characteristic protected under applicable federal, state, or local law. Applications from members of minority groups and women are encouraged
We Are Gearing Up for A Busy Season! TemPositions Eden Hospitality is a temporary agency that provides year-round work in Corporate, University Dining and Catering Operations. We are currently seeking reliable, professional wait-staff/bartenders who have 2 years of experience, a great work ethic, professional presentation, and great communication skills. Since we are constantly growing, we have a wide range of clients with various needs (conference services, banquet, a la carte) which allows us to offer a wide array of temporary and long-term opportunities. Responsibilities: Set up of catering service according to client/customer requests and banquet event orders. Serves food and beverage to guests. Maintains appearance and cleanliness of food service areas during event. Replenishes food and beverage product during event. Breaks down and cleans food service areas and equipment post event; returns equipment to proper storage area. Provides excellent customer service, anticipating guests' needs. Maintains a positive attitude towards guests, customers, clients, co-workers, etc. Adheres to safety policies and procedures including proper food safety and sanitation. Ensures security of company assets. Other duties and tasks as assigned by manager. Qualifications: Dining/Banquet Services experience preferred Must be able to read, write, and speak fluent English TIPS Certification preferred Professional in attitude, demeanor, and dress Good organizational skills and ability to work under pressure and meet deadlines COMPANY OVERVIEW We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (including gender identity and expression), marital or familial status, age, physical or mental disability, perceived disability, citizenship status, service in the uniformed services, genetic information, height, weight, or any other characteristic protected under applicable federal, state, or local law. Applications from members of minority groups and women are encouraged
Apr 10, 2024
Full time
We Are Gearing Up for A Busy Season! TemPositions Eden Hospitality is a temporary agency that provides year-round work in Corporate, University Dining and Catering Operations. We are currently seeking reliable, professional wait-staff/bartenders who have 2 years of experience, a great work ethic, professional presentation, and great communication skills. Since we are constantly growing, we have a wide range of clients with various needs (conference services, banquet, a la carte) which allows us to offer a wide array of temporary and long-term opportunities. Responsibilities: Set up of catering service according to client/customer requests and banquet event orders. Serves food and beverage to guests. Maintains appearance and cleanliness of food service areas during event. Replenishes food and beverage product during event. Breaks down and cleans food service areas and equipment post event; returns equipment to proper storage area. Provides excellent customer service, anticipating guests' needs. Maintains a positive attitude towards guests, customers, clients, co-workers, etc. Adheres to safety policies and procedures including proper food safety and sanitation. Ensures security of company assets. Other duties and tasks as assigned by manager. Qualifications: Dining/Banquet Services experience preferred Must be able to read, write, and speak fluent English TIPS Certification preferred Professional in attitude, demeanor, and dress Good organizational skills and ability to work under pressure and meet deadlines COMPANY OVERVIEW We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (including gender identity and expression), marital or familial status, age, physical or mental disability, perceived disability, citizenship status, service in the uniformed services, genetic information, height, weight, or any other characteristic protected under applicable federal, state, or local law. Applications from members of minority groups and women are encouraged
Paradise Valley Unified School District
Phoenix, Arizona
Job Description Nutrition & Wellness School Nutrition Specialist (SNS) Intern Location: Nutrition and Wellness Department Temporary position Timesheet only Rate: $14.35/hour Start Date: TDB. 7:30am-4:00pm Purpose Statement The job of Nutrition & Wellness SNS Intern is done for the purpose/s of providing support to the food service activities within the department and other assigned locations with specific responsibilities for food service activities at an assigned school location; food preparation activities; provide written support to convey information; and complying with mandated federal, state, and local guidelines in the areas of health, safety and nutrition. This job reports to Director of Nutrition & Wellness. Essential Functions Monitors, cleans, and maintains all areas of the storage, food preparation, food serving lines (e.g. pans, utensils, equipment, refrigerators) for the purpose of maintaining safe and sanitary conditions. May assist with inspections of food and supply deliveries for the purpose of verifying quantity, quality and specifications of orders and/or complying with mandated health requirements. Supports management and other substitute personnel, student workers, and/or volunteers for the purpose of assisting them in the daily operations of the kitchen. Serves one or more items of food for the purpose of meeting mandated nutritional requirements. Stocks food and supplies for the purpose of maintaining adequate quantities and security of items. Supervises kitchen staff and satellite kitchen staff (e.g. orients, trains, evaluates) for the purpose of maximizing the productivity of the work force, providing adequate coverage and ensuring compliance with health, safety, and nutritional standards in the operations. This will also include supervision of Nutrition & Wellness workers I, II and III, student workers, interns and other personnel as assigned. Supports assigned personnel, student workers, and/or volunteers for the purpose of assisting them in resolving problems and performing their functions in a safe and efficient manner. Participates in department meetings, in-service trainings, workshops, etc. for the purpose of conveying and/or gathering information required to perform job functions. Performs functions of other nutritional services positions, as needed within site and at satellite sites for the purpose of ensuring adequate staff coverage within site operations. Prepares a variety of documentation (e.g. sales transactions, inventories, production records, power point presentations, etc) for the purpose of providing written support, compliance, and/or conveying information. Process free/reduced applications for the purpose of complying with federal guidelines for the National School Lunch and Breakfast programs. Other Functions Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the work unit. Job Requirements: Minimum Qualifications Skills, Knowledge and Abilities SKILLS are required to perform multiple tasks with a potential need to upgrade skills in order to meet changingjob conditions. Specific skill based competencies required to satisfactorily perform the functions of the job include: adhering to safety practices; operating equipment found in a commercial kitchen planning and managing projects; preparing and maintaining accurate records; operating standard office equipment; using pertinent software applications; web based programs. KNOWLEDGE is required to perform basic math, including calculations using fractions, percents, and/or ratios; read a variety of manuals and/or technical information; write and/or compose documents following prescribed formats, and/or present information to others; analyze situations to define issues and draw conclusions. Specific knowledge based competencies required to satisfactorily perform the functions of the job include: safety practices and procedures; quantify food preparation and handling; sanitation practices; codes/laws/rules/policies; health standards; methods of instruction and training. ABILITY is required to schedule activities, meetings, and/or events; gather, collate, and/or classify data; and use job-related equipment. Flexibility is required to work with others in a wide variety of circumstances; work with data utilizing defined but different processes; and operate equipment using a variety of standardized methods. Ability is also required to work with a significant diversity of individuals and/or groups; work with a variety of data; and utilize a variety of job-related equipment. Problem solving is required to analyze issues and create actions plans. Problem solving with data requires independent interpretation of guidelines; and problem solving with equipment is limited to moderate. Specific ability based competencies required to satisfactorily perform the functions of the job include: communicating with diverse groups; setting priorities; working as part of a team; working with interruptions; working with detailed information/data; meeting deadlines and schedules. Responsibility Responsibilities include: working under direct and/or limited supervision following standardized practices and/or methods; directing, providing information, and/or advising others. There is a continual opportunity to impact the organization's services. Work Environment The usual and customary methods of performing the job's functions require the following physical demands: significant lifting, carrying, pushing, and/or pulling, some climbing and balancing, frequent stooping, kneeling, crouching, and/or crawling and significant fine finger dexterity. Generally the job requires 20% sitting, 30% walking, and 50% standing. The job is performed under temperature extremes and under conditions with exposure to risk of injury and/or illness. Applicant must have ability to lift 50 pounds. Experience: Job related experience is desired. Education: Bachelor degree or higher in Nutrition, Food Service Management, or related field prior to internship start date Equivalency: Required Testing Certificates and Licenses Copy of MMR Vaccination Record Serve Safe Certificate Driver's License & Evidence of Insurability Continuing Educ./Training Maintains Certificate(s) and/or Licenses Clearances Criminal Background Clearance FLSA Status - Non Exempt Paradise Valley Unified School District does not discriminate on the basis of race, color, religion, national origin, age, sex or disability, in admission or access to, or treatment or employment in its programs and activities. Any person having inquiries concerning the School's compliance with the regulations implementing Title VI of the Civil Rights Act of 1964 (Title VI), Section 504 of the Rehabilitation Act of 1973 (Section 504), Title II of the Americans with Disabilities Act of 1990 (ADA), or Title II of the Genetic Information NonDiscrimination Act of 2008 (GINA) may contact the Assistant Superintendent of Human Resources. Primary Location: Nutrition & Wellness Shift Type: 8.0 hrs/day Job Contact Information Name Title Phone Email Applications will be accepted beginning Wednesday, March 6, :00 AM (Mountain Standard Time) Application Instructions To apply directly to Paradise Valley Unified School District, please click the link below. Another window will open and allow you to apply online. Apply Online Click Here to Apply Online
Apr 08, 2024
Full time
Job Description Nutrition & Wellness School Nutrition Specialist (SNS) Intern Location: Nutrition and Wellness Department Temporary position Timesheet only Rate: $14.35/hour Start Date: TDB. 7:30am-4:00pm Purpose Statement The job of Nutrition & Wellness SNS Intern is done for the purpose/s of providing support to the food service activities within the department and other assigned locations with specific responsibilities for food service activities at an assigned school location; food preparation activities; provide written support to convey information; and complying with mandated federal, state, and local guidelines in the areas of health, safety and nutrition. This job reports to Director of Nutrition & Wellness. Essential Functions Monitors, cleans, and maintains all areas of the storage, food preparation, food serving lines (e.g. pans, utensils, equipment, refrigerators) for the purpose of maintaining safe and sanitary conditions. May assist with inspections of food and supply deliveries for the purpose of verifying quantity, quality and specifications of orders and/or complying with mandated health requirements. Supports management and other substitute personnel, student workers, and/or volunteers for the purpose of assisting them in the daily operations of the kitchen. Serves one or more items of food for the purpose of meeting mandated nutritional requirements. Stocks food and supplies for the purpose of maintaining adequate quantities and security of items. Supervises kitchen staff and satellite kitchen staff (e.g. orients, trains, evaluates) for the purpose of maximizing the productivity of the work force, providing adequate coverage and ensuring compliance with health, safety, and nutritional standards in the operations. This will also include supervision of Nutrition & Wellness workers I, II and III, student workers, interns and other personnel as assigned. Supports assigned personnel, student workers, and/or volunteers for the purpose of assisting them in resolving problems and performing their functions in a safe and efficient manner. Participates in department meetings, in-service trainings, workshops, etc. for the purpose of conveying and/or gathering information required to perform job functions. Performs functions of other nutritional services positions, as needed within site and at satellite sites for the purpose of ensuring adequate staff coverage within site operations. Prepares a variety of documentation (e.g. sales transactions, inventories, production records, power point presentations, etc) for the purpose of providing written support, compliance, and/or conveying information. Process free/reduced applications for the purpose of complying with federal guidelines for the National School Lunch and Breakfast programs. Other Functions Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the work unit. Job Requirements: Minimum Qualifications Skills, Knowledge and Abilities SKILLS are required to perform multiple tasks with a potential need to upgrade skills in order to meet changingjob conditions. Specific skill based competencies required to satisfactorily perform the functions of the job include: adhering to safety practices; operating equipment found in a commercial kitchen planning and managing projects; preparing and maintaining accurate records; operating standard office equipment; using pertinent software applications; web based programs. KNOWLEDGE is required to perform basic math, including calculations using fractions, percents, and/or ratios; read a variety of manuals and/or technical information; write and/or compose documents following prescribed formats, and/or present information to others; analyze situations to define issues and draw conclusions. Specific knowledge based competencies required to satisfactorily perform the functions of the job include: safety practices and procedures; quantify food preparation and handling; sanitation practices; codes/laws/rules/policies; health standards; methods of instruction and training. ABILITY is required to schedule activities, meetings, and/or events; gather, collate, and/or classify data; and use job-related equipment. Flexibility is required to work with others in a wide variety of circumstances; work with data utilizing defined but different processes; and operate equipment using a variety of standardized methods. Ability is also required to work with a significant diversity of individuals and/or groups; work with a variety of data; and utilize a variety of job-related equipment. Problem solving is required to analyze issues and create actions plans. Problem solving with data requires independent interpretation of guidelines; and problem solving with equipment is limited to moderate. Specific ability based competencies required to satisfactorily perform the functions of the job include: communicating with diverse groups; setting priorities; working as part of a team; working with interruptions; working with detailed information/data; meeting deadlines and schedules. Responsibility Responsibilities include: working under direct and/or limited supervision following standardized practices and/or methods; directing, providing information, and/or advising others. There is a continual opportunity to impact the organization's services. Work Environment The usual and customary methods of performing the job's functions require the following physical demands: significant lifting, carrying, pushing, and/or pulling, some climbing and balancing, frequent stooping, kneeling, crouching, and/or crawling and significant fine finger dexterity. Generally the job requires 20% sitting, 30% walking, and 50% standing. The job is performed under temperature extremes and under conditions with exposure to risk of injury and/or illness. Applicant must have ability to lift 50 pounds. Experience: Job related experience is desired. Education: Bachelor degree or higher in Nutrition, Food Service Management, or related field prior to internship start date Equivalency: Required Testing Certificates and Licenses Copy of MMR Vaccination Record Serve Safe Certificate Driver's License & Evidence of Insurability Continuing Educ./Training Maintains Certificate(s) and/or Licenses Clearances Criminal Background Clearance FLSA Status - Non Exempt Paradise Valley Unified School District does not discriminate on the basis of race, color, religion, national origin, age, sex or disability, in admission or access to, or treatment or employment in its programs and activities. Any person having inquiries concerning the School's compliance with the regulations implementing Title VI of the Civil Rights Act of 1964 (Title VI), Section 504 of the Rehabilitation Act of 1973 (Section 504), Title II of the Americans with Disabilities Act of 1990 (ADA), or Title II of the Genetic Information NonDiscrimination Act of 2008 (GINA) may contact the Assistant Superintendent of Human Resources. Primary Location: Nutrition & Wellness Shift Type: 8.0 hrs/day Job Contact Information Name Title Phone Email Applications will be accepted beginning Wednesday, March 6, :00 AM (Mountain Standard Time) Application Instructions To apply directly to Paradise Valley Unified School District, please click the link below. Another window will open and allow you to apply online. Apply Online Click Here to Apply Online
Identified shifts will vary based on business needsStarting pay for this role is $11.35 plus tips and may vary based on experienceJOB SUMMARY: Responsible for Bingo floor Sales, Cashiering, Prize master, and Caller while providing superior guest service. Essential Job Functions: Upbeat personality for all interactions with guests and fellow employees. Proactive in anticipating customer needs by continually searching for hands and customers in need of service. Handle customer disputes to ensure that all guests have an enjoyable experience. Become familiar with all guests, remembering names and little facts. Possesses strong money handling skills in selling paper and paying off winners including providing correct change using mental math. Knowledge of documentation required in transactions. Possesses a thorough working knowledge of the various Bingo games and equipment. Basic knowledge of other services and games offered at this property. Knowledge of department policies and procedures including those pertaining to Federal and Regulatory laws and department guidelines. Exercises appropriate discretion in identifying situations that require management attention. Knowledge of calendar and special promotions and the ability to communicate them to the Bingo guests through one-on-one interactions and announcements. Coordinates with Bingo Supervisor and Security to detect and prevent attempts to cheat or damage gaming equipment and to identify floor irregularities to a Bingo Supervisor, Bingo Manager or Casino Manager. Acts as a role model and always presents oneself as a credit to Harrah's and encourages others to do the same. Must be able to work scheduled shifts and positions including providing coverage for staffing and business needs. Must be available to work any shift on any day. Additional Job Duties: Other duties as assigned EDUCATION and/or EXPERIENCE: High school diploma or equivalent experience is preferred. 1-3 years of customer service experience required QUALIFICATIONS:The requirements listed are representative of the knowledge, skill and/or ability required to fulfill the obligations of this position. Must possess strong money handling and documentation skills. Must have knowledge of casino rules, procedures and regulations pertaining to Bingo Operations. Must be able to get along with co-workers and work as a team across departments and levels of management. Must present a well-groomed appearance. Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business WORK ENVIRONMENT:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to maneuver to all areas of the Bingo Hall. Must be able to lift up to 20 pounds. Must be able to push and pull up to 75 pounds Must be able to bend, reach, kneel, twist and grip items. Must be able to walk and be on feet for long periods of time. Must have sense of urgency and keep up with fast-paced business practices. Must be able to work calmly and professionally in stressful situations. Must be able to tolerate areas containing secondary smoke, high-noise levels, bright lights and dust. Excellent vision (including peripheral) is needed for game security. Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues. Must have the manual dexterity and coordination to handle large quantities of bingo papers. DISCLAIMER:Preference is given to Ak-Chin community members and members of other recognized Arizona tribes.
Apr 07, 2024
Full time
Identified shifts will vary based on business needsStarting pay for this role is $11.35 plus tips and may vary based on experienceJOB SUMMARY: Responsible for Bingo floor Sales, Cashiering, Prize master, and Caller while providing superior guest service. Essential Job Functions: Upbeat personality for all interactions with guests and fellow employees. Proactive in anticipating customer needs by continually searching for hands and customers in need of service. Handle customer disputes to ensure that all guests have an enjoyable experience. Become familiar with all guests, remembering names and little facts. Possesses strong money handling skills in selling paper and paying off winners including providing correct change using mental math. Knowledge of documentation required in transactions. Possesses a thorough working knowledge of the various Bingo games and equipment. Basic knowledge of other services and games offered at this property. Knowledge of department policies and procedures including those pertaining to Federal and Regulatory laws and department guidelines. Exercises appropriate discretion in identifying situations that require management attention. Knowledge of calendar and special promotions and the ability to communicate them to the Bingo guests through one-on-one interactions and announcements. Coordinates with Bingo Supervisor and Security to detect and prevent attempts to cheat or damage gaming equipment and to identify floor irregularities to a Bingo Supervisor, Bingo Manager or Casino Manager. Acts as a role model and always presents oneself as a credit to Harrah's and encourages others to do the same. Must be able to work scheduled shifts and positions including providing coverage for staffing and business needs. Must be available to work any shift on any day. Additional Job Duties: Other duties as assigned EDUCATION and/or EXPERIENCE: High school diploma or equivalent experience is preferred. 1-3 years of customer service experience required QUALIFICATIONS:The requirements listed are representative of the knowledge, skill and/or ability required to fulfill the obligations of this position. Must possess strong money handling and documentation skills. Must have knowledge of casino rules, procedures and regulations pertaining to Bingo Operations. Must be able to get along with co-workers and work as a team across departments and levels of management. Must present a well-groomed appearance. Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business WORK ENVIRONMENT:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to maneuver to all areas of the Bingo Hall. Must be able to lift up to 20 pounds. Must be able to push and pull up to 75 pounds Must be able to bend, reach, kneel, twist and grip items. Must be able to walk and be on feet for long periods of time. Must have sense of urgency and keep up with fast-paced business practices. Must be able to work calmly and professionally in stressful situations. Must be able to tolerate areas containing secondary smoke, high-noise levels, bright lights and dust. Excellent vision (including peripheral) is needed for game security. Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues. Must have the manual dexterity and coordination to handle large quantities of bingo papers. DISCLAIMER:Preference is given to Ak-Chin community members and members of other recognized Arizona tribes.
Identified shifts will vary based on business needsThis is a salaried role and pay may vary based on experience Join the team that puts fun first. At Harrah's Ak-Chin, making grown-ups smile and play is what we do best, which is why we stack our dream team with passionate, energetic employees. Creativity, innovation and inspiration welcome.JOB SUMMARY: Coordinates all assigned Harrah's Ak-Chin Casino events and promotions, advances assigned entertainment acts with the dual purpose of providing a positive impact on guest & performer relationships and increasing profitability. ESSENTIAL JOB FUNCTIONS: Assists in: Is Directly Responsible for: Is expected to communicate with other departments in a detail-oriented and timely manner: Coordinates purchasing process, in compliance with all regulatory and purchasing guidelines. Maintains and updates department recordkeeping of events, promotions and entertainment by maintaining individual project folders, both paper and electronic. Maintains security and confidentiality of files, records and lists. Supports events, promotions and entertainment assigned to fellow coordinators to help ensure their success. Provides outstanding guest service at all times always is a liaison and greeter for production staff, tour manager(s), crew, hotel staff for concerts and other performances produced by Harrah's Ak-Chin. Budgeting of yearlong calendar of promotions, events and entertainment by tracking all project data, including but not limited to response rates, expense documents, invoice submissions. Conception and planning of yearlong calendar by tracking and submitting accurate feedback on all events, promotions and entertainment performances. Coordinating with Planning and Analysis to generate event, promotion and entertainment PRO and POST formas. Execution of all events, promotions on/off the property. Very detailed and thorough planning of all events and promotions. Very detailed and thorough advancement of all entertainment acts and performances. Preparation, review and submission of all event, promotion, entertainment internal controls including but not limited to promotional rules, Tribal Gaming Agency notifications, requests and other regulations. Preparation, accuracy, review and proofing of all events, promotion & entertainment creative and copy including but not limited to creative assignment forms, invitations, e-mails and other marketing assets. Use of supplied tools to accurately track the following: finances, guest counts and regulatory approvals. Keeping all event & entertainment folders up to date, responsible for submitting all request forms in a timely manner. Keeping all event & entertainment checklists up to date and adhering to set timelines. Clear and timely coordination of both volunteer and on-call employee labor, as appropriate. Providing accurate processing of all applicable prize documentation including but not limited to forms 1099, W2-G, Bank Secrecy Act documentation, Prize Logs, MTL reporting, etc Accurately communicating all project details / plans to the events, promotions and entertainment team according to all departmental processes, regarding guest registration and tracking procedures, including but not limited to offer codes, response rates, promotions & entertainment using compliance and regulatory approved software programs. Finance and Direct Mail departments in support of production of budgets, proformas, and analyses; Communications department and Direct Mail for the production of direct mail and collateral for events, promotions and entertainment. Purchasing department by suggesting and purchasing (when approved) supplies, gifts, prizes, awards, decor, and equipment from approved vendors. Gaming Operations for the execution of tournaments and applicable promotions. Corporate Promotions for assisting in setting up offers in applicable promotions software. Hotel Management for room blocks associated with events, promotions and entertainment. Food, Beverage and Sales for use of banquet and other public space, and for coordination of event setup, equipment, service, and menus, etc. IT for technical support in execution of events & entertainment; contingency IT program planning. Facilities for environmental, cleaning, and maintenance support. Casino Cage for ensuring all bank fund needs are accurately communicated. Other departments as needed. ADDITIONAL JOB DUTIES: Responsible for other general and administrative tasks, as assigned by events, promotions and entertainment manager or supervisor. EDUCATION and/or EXPERIENCE: High school diploma or GED required; Associate's or Bachelor's Degrees are preferred. 1-2 years experience in project management required. Must have intermediate to advanced PC skills, including but not limited to use and navigation of Microsoft Office, web-based applications and other software systems. QUALIFICATIONS:The requirements listed are representative of the knowledge, skill and/or ability required to fulfill the obligations of this position. Must demonstrate skill in public speaking, both on and off a microphone, with charisma, clarity and a professional demeanor. Willing and able to demonstrate reading, writing and technical skills as part of application process. Undergoes pre-employment screening and selection process. Must be able to suggest and promote activities (events, promotions & entertainment) to guests & employees and upsell revenue-generating experiences. Must be able to interact effectively and make connections with people of different age groups and demographics. Must be able to demonstrate mathematical aptitude towards Arizona approved games of chance, and basic probability and statistics as applicable to comprehension of promotional games of chance, as part of application process, or within six months of hire. Must be able to successfully work on multiple projects simultaneously. Must be able to make rational decisions, act quickly & solve problems in a timely manner. Meets all relevant regulatory requirements. Agrees to sign non-disclosure agreement and pass drug test continent upon job offer. PHYSICAL DEMANDS AND WORK ENVIRONMENT:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Able to lift and/or carry objects weighing up to 50 pounds. Able to correspond via telephone and e-mail in a fast-paced environment. Able to respond to visual and auditory cues. Able to continuously maneuver including the ability to bend, crouch, kneel, and twist, in both an office setting at a desk, and while in front of or interacting with guests. Must have the manual dexterity required to manipulate props, equipment, prizes, etc. with safety as a top priority while interacting with guests. Must possess outgoing personality and be able to greet guests in a courteous and friendly manner. Must be able to get along well with co-workers and work as a team. Must be able to hold and operate a ticket scanning device during the assigned shifts. Must be able to move quickly around entire property and stand for long periods of time. Must be fluent in English. Must be able to work independently with minimal supervision. Must be able to respond calmly and make rational decisions when handling customer needs and concerns while maintaining an upbeat and positive attitude. Must be able to work in areas containing second hand smoke. Must be able to work in noisy environment. Must be able to work both indoors and outdoors. Must be able to work a flexible schedule, including but not limited to non-standard shift times, lengths and days off. Must be able to work and stand outside, sometimes in heat in excess of 115 degrees. Must be able to work independently. Must be able to push or pull up to 150 pounds. Must be able to see and remember the specific details of incidents and persons. We operate in a 24/7 environment that continuously operates year-round and that is driven by the needs of our customers and guests. The nature of this role requires working a non-traditional schedule in order to successfully execute activities and programs and create a world-class experience for our guests. DISCLAIMER: Preference is given to Ak-Chin community members and members of other recognized Arizona tribes.
Apr 07, 2024
Full time
Identified shifts will vary based on business needsThis is a salaried role and pay may vary based on experience Join the team that puts fun first. At Harrah's Ak-Chin, making grown-ups smile and play is what we do best, which is why we stack our dream team with passionate, energetic employees. Creativity, innovation and inspiration welcome.JOB SUMMARY: Coordinates all assigned Harrah's Ak-Chin Casino events and promotions, advances assigned entertainment acts with the dual purpose of providing a positive impact on guest & performer relationships and increasing profitability. ESSENTIAL JOB FUNCTIONS: Assists in: Is Directly Responsible for: Is expected to communicate with other departments in a detail-oriented and timely manner: Coordinates purchasing process, in compliance with all regulatory and purchasing guidelines. Maintains and updates department recordkeeping of events, promotions and entertainment by maintaining individual project folders, both paper and electronic. Maintains security and confidentiality of files, records and lists. Supports events, promotions and entertainment assigned to fellow coordinators to help ensure their success. Provides outstanding guest service at all times always is a liaison and greeter for production staff, tour manager(s), crew, hotel staff for concerts and other performances produced by Harrah's Ak-Chin. Budgeting of yearlong calendar of promotions, events and entertainment by tracking all project data, including but not limited to response rates, expense documents, invoice submissions. Conception and planning of yearlong calendar by tracking and submitting accurate feedback on all events, promotions and entertainment performances. Coordinating with Planning and Analysis to generate event, promotion and entertainment PRO and POST formas. Execution of all events, promotions on/off the property. Very detailed and thorough planning of all events and promotions. Very detailed and thorough advancement of all entertainment acts and performances. Preparation, review and submission of all event, promotion, entertainment internal controls including but not limited to promotional rules, Tribal Gaming Agency notifications, requests and other regulations. Preparation, accuracy, review and proofing of all events, promotion & entertainment creative and copy including but not limited to creative assignment forms, invitations, e-mails and other marketing assets. Use of supplied tools to accurately track the following: finances, guest counts and regulatory approvals. Keeping all event & entertainment folders up to date, responsible for submitting all request forms in a timely manner. Keeping all event & entertainment checklists up to date and adhering to set timelines. Clear and timely coordination of both volunteer and on-call employee labor, as appropriate. Providing accurate processing of all applicable prize documentation including but not limited to forms 1099, W2-G, Bank Secrecy Act documentation, Prize Logs, MTL reporting, etc Accurately communicating all project details / plans to the events, promotions and entertainment team according to all departmental processes, regarding guest registration and tracking procedures, including but not limited to offer codes, response rates, promotions & entertainment using compliance and regulatory approved software programs. Finance and Direct Mail departments in support of production of budgets, proformas, and analyses; Communications department and Direct Mail for the production of direct mail and collateral for events, promotions and entertainment. Purchasing department by suggesting and purchasing (when approved) supplies, gifts, prizes, awards, decor, and equipment from approved vendors. Gaming Operations for the execution of tournaments and applicable promotions. Corporate Promotions for assisting in setting up offers in applicable promotions software. Hotel Management for room blocks associated with events, promotions and entertainment. Food, Beverage and Sales for use of banquet and other public space, and for coordination of event setup, equipment, service, and menus, etc. IT for technical support in execution of events & entertainment; contingency IT program planning. Facilities for environmental, cleaning, and maintenance support. Casino Cage for ensuring all bank fund needs are accurately communicated. Other departments as needed. ADDITIONAL JOB DUTIES: Responsible for other general and administrative tasks, as assigned by events, promotions and entertainment manager or supervisor. EDUCATION and/or EXPERIENCE: High school diploma or GED required; Associate's or Bachelor's Degrees are preferred. 1-2 years experience in project management required. Must have intermediate to advanced PC skills, including but not limited to use and navigation of Microsoft Office, web-based applications and other software systems. QUALIFICATIONS:The requirements listed are representative of the knowledge, skill and/or ability required to fulfill the obligations of this position. Must demonstrate skill in public speaking, both on and off a microphone, with charisma, clarity and a professional demeanor. Willing and able to demonstrate reading, writing and technical skills as part of application process. Undergoes pre-employment screening and selection process. Must be able to suggest and promote activities (events, promotions & entertainment) to guests & employees and upsell revenue-generating experiences. Must be able to interact effectively and make connections with people of different age groups and demographics. Must be able to demonstrate mathematical aptitude towards Arizona approved games of chance, and basic probability and statistics as applicable to comprehension of promotional games of chance, as part of application process, or within six months of hire. Must be able to successfully work on multiple projects simultaneously. Must be able to make rational decisions, act quickly & solve problems in a timely manner. Meets all relevant regulatory requirements. Agrees to sign non-disclosure agreement and pass drug test continent upon job offer. PHYSICAL DEMANDS AND WORK ENVIRONMENT:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Able to lift and/or carry objects weighing up to 50 pounds. Able to correspond via telephone and e-mail in a fast-paced environment. Able to respond to visual and auditory cues. Able to continuously maneuver including the ability to bend, crouch, kneel, and twist, in both an office setting at a desk, and while in front of or interacting with guests. Must have the manual dexterity required to manipulate props, equipment, prizes, etc. with safety as a top priority while interacting with guests. Must possess outgoing personality and be able to greet guests in a courteous and friendly manner. Must be able to get along well with co-workers and work as a team. Must be able to hold and operate a ticket scanning device during the assigned shifts. Must be able to move quickly around entire property and stand for long periods of time. Must be fluent in English. Must be able to work independently with minimal supervision. Must be able to respond calmly and make rational decisions when handling customer needs and concerns while maintaining an upbeat and positive attitude. Must be able to work in areas containing second hand smoke. Must be able to work in noisy environment. Must be able to work both indoors and outdoors. Must be able to work a flexible schedule, including but not limited to non-standard shift times, lengths and days off. Must be able to work and stand outside, sometimes in heat in excess of 115 degrees. Must be able to work independently. Must be able to push or pull up to 150 pounds. Must be able to see and remember the specific details of incidents and persons. We operate in a 24/7 environment that continuously operates year-round and that is driven by the needs of our customers and guests. The nature of this role requires working a non-traditional schedule in order to successfully execute activities and programs and create a world-class experience for our guests. DISCLAIMER: Preference is given to Ak-Chin community members and members of other recognized Arizona tribes.
At Houston Methodist, the Steward position is responsible for completing general cleaning and assigned work in the central kitchen dish room and patient tray line during meal service times, as assigned. This position performs duties related to dishwashing and sanitation of equipment, patient tray components and pot washing, as assigned. This position communicates with peers and management regarding identified hazards in the work place, following correct procedures in cleaning of equipment and sanitation of work areas, along with special cleaning as assigned. This position must be able to adapt to fast-paced environment, follows all departmental policies and procedures and complies with relevant local Food Ordinances. The Steward position may be asked to assist in other food and nutrition service areas, as needed. Requirements: PEOPLE ESSENTIAL FUNCTIONS Responds positively to requests for assistance from customers, employees and visitors, using clear and professional communication to facilitate problem resolution. Responds to customer satisfaction, both urgent and routine requests, within established guidelines of the department. Escalates customer's complaints to Supervisor/Manager. Promotes a positive work environment and contributes to a dynamic, team-focused work unit that actively helps one another to achieve optimal department results. Works well with others to make contributions to the work effort as a whole and facilitates problem resolution. Conducts self in a manner that is congruent with cultural diversity, equity and inclusion principles. Contributes towards improvement of department scores for employee engagement, i.e. peer-to-peer accountability. SERVICE ESSENTIAL FUNCTIONS Works various stations during the dishwashing operation (unloads food trucks, sorts, rinses, racks the tray components, loads and unloads the dish machine). Transports clean tray components to the designated areas throughout the central kitchen Washes and sanitizes the equipment, floor and walls in the dish room and adjoining areas in the kitchen. Transports trash, garbage, cardboard and supplies to assigned areas. Works in the pot room washing pots as assigned, both manually and by machine, in accordance with established procedures. Serves patient trays efficiently, accurately and neatly. Follows proper procedure in loading and transporting of food trucks. Transports food carts and supplies to and from the kitchen. Assembles trays for patients on the Patient Tray line as needed. Plates established portions of foods as indicated on the patient's menu. QUALITY/SAFETY ESSENTIAL FUNCTIONS Follows correct procedures in cleaning of equipment and sanitation throughout the kitchen. Cleans carts, equipment, walls, sweeps and mops floors and does special cleaning as assigned. Complies with standards of all regulatory agencies such as local Health Department, Texas Department of Health, federal and state regulatory agencies, Hospital Quality Management committee and safety regulations. Reports accidents promptly and corrects minor safety hazards. Communicates with peers and management regarding any hazards identified in the workplace. FINANCE ESSENTIAL FUNCTIONS Practices good cost control through the proper supplies and equipment. Utilizes resources with cost effectiveness and value creation in mind. Self-motivated to independently manage time effectively and prioritize daily tasks, assisting coworkers as needed. GROWTH/INNOVATION ESSENTIAL FUNCTIONS Seeks opportunities to identify self-development needs and takes appropriate action. Ensures own career discussions occur with appropriate management. Completes and updates the My Development Plan on an on-going basis. This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. Qualifications: EDUCATION High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.) preferred WORK EXPERIENCE One year experience in food service or housekeeping preferred LICENSES AND CERTIFICATIONS - REQUIRED Food Handlers Permit Accredited food handler training course approved by the Texas Department of State Health Services (TXDSHS) or by the American National Standards Institute (ANSI) KNOWLEDGE, SKILLS, AND ABILITIES Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles Working knowledge of Serve Safe guidelines and Health department standards Knowledge of kitchen/food service equipment and sanitation principles Demonstrates active listening skills, giving full attention to what other people are saying SUPPLEMENTAL REQUIREMENTS WORK ATTIRE Uniform Yes Scrubs No Business professional No Other (department approved) Yes ON-CALL Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below. On Call No TRAVEL Travel specifications may vary by department May require travel within the Houston Metropolitan area No May require travel outside Houston Metropolitan area No Company Profile: Houston Methodist Baytown Hospital, located 35 miles southeast of Houston, is the area's only full-service hospital offering specialized medical care for patients at every stage in life. Houston Methodist Baytown houses 226 operating beds, with 15 operating rooms and more than 1,700 employees. The hospital brings Texas Medical Center excellence and quality care close to East Harris and surrounding counties. Equal Employment Opportunity Houston Methodist is an Equal Opportunity Employer. Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law. VEVRAA Federal Contractor - priority referral Protected Veterans requested.
Apr 02, 2024
Full time
At Houston Methodist, the Steward position is responsible for completing general cleaning and assigned work in the central kitchen dish room and patient tray line during meal service times, as assigned. This position performs duties related to dishwashing and sanitation of equipment, patient tray components and pot washing, as assigned. This position communicates with peers and management regarding identified hazards in the work place, following correct procedures in cleaning of equipment and sanitation of work areas, along with special cleaning as assigned. This position must be able to adapt to fast-paced environment, follows all departmental policies and procedures and complies with relevant local Food Ordinances. The Steward position may be asked to assist in other food and nutrition service areas, as needed. Requirements: PEOPLE ESSENTIAL FUNCTIONS Responds positively to requests for assistance from customers, employees and visitors, using clear and professional communication to facilitate problem resolution. Responds to customer satisfaction, both urgent and routine requests, within established guidelines of the department. Escalates customer's complaints to Supervisor/Manager. Promotes a positive work environment and contributes to a dynamic, team-focused work unit that actively helps one another to achieve optimal department results. Works well with others to make contributions to the work effort as a whole and facilitates problem resolution. Conducts self in a manner that is congruent with cultural diversity, equity and inclusion principles. Contributes towards improvement of department scores for employee engagement, i.e. peer-to-peer accountability. SERVICE ESSENTIAL FUNCTIONS Works various stations during the dishwashing operation (unloads food trucks, sorts, rinses, racks the tray components, loads and unloads the dish machine). Transports clean tray components to the designated areas throughout the central kitchen Washes and sanitizes the equipment, floor and walls in the dish room and adjoining areas in the kitchen. Transports trash, garbage, cardboard and supplies to assigned areas. Works in the pot room washing pots as assigned, both manually and by machine, in accordance with established procedures. Serves patient trays efficiently, accurately and neatly. Follows proper procedure in loading and transporting of food trucks. Transports food carts and supplies to and from the kitchen. Assembles trays for patients on the Patient Tray line as needed. Plates established portions of foods as indicated on the patient's menu. QUALITY/SAFETY ESSENTIAL FUNCTIONS Follows correct procedures in cleaning of equipment and sanitation throughout the kitchen. Cleans carts, equipment, walls, sweeps and mops floors and does special cleaning as assigned. Complies with standards of all regulatory agencies such as local Health Department, Texas Department of Health, federal and state regulatory agencies, Hospital Quality Management committee and safety regulations. Reports accidents promptly and corrects minor safety hazards. Communicates with peers and management regarding any hazards identified in the workplace. FINANCE ESSENTIAL FUNCTIONS Practices good cost control through the proper supplies and equipment. Utilizes resources with cost effectiveness and value creation in mind. Self-motivated to independently manage time effectively and prioritize daily tasks, assisting coworkers as needed. GROWTH/INNOVATION ESSENTIAL FUNCTIONS Seeks opportunities to identify self-development needs and takes appropriate action. Ensures own career discussions occur with appropriate management. Completes and updates the My Development Plan on an on-going basis. This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. Qualifications: EDUCATION High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.) preferred WORK EXPERIENCE One year experience in food service or housekeeping preferred LICENSES AND CERTIFICATIONS - REQUIRED Food Handlers Permit Accredited food handler training course approved by the Texas Department of State Health Services (TXDSHS) or by the American National Standards Institute (ANSI) KNOWLEDGE, SKILLS, AND ABILITIES Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles Working knowledge of Serve Safe guidelines and Health department standards Knowledge of kitchen/food service equipment and sanitation principles Demonstrates active listening skills, giving full attention to what other people are saying SUPPLEMENTAL REQUIREMENTS WORK ATTIRE Uniform Yes Scrubs No Business professional No Other (department approved) Yes ON-CALL Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below. On Call No TRAVEL Travel specifications may vary by department May require travel within the Houston Metropolitan area No May require travel outside Houston Metropolitan area No Company Profile: Houston Methodist Baytown Hospital, located 35 miles southeast of Houston, is the area's only full-service hospital offering specialized medical care for patients at every stage in life. Houston Methodist Baytown houses 226 operating beds, with 15 operating rooms and more than 1,700 employees. The hospital brings Texas Medical Center excellence and quality care close to East Harris and surrounding counties. Equal Employment Opportunity Houston Methodist is an Equal Opportunity Employer. Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law. VEVRAA Federal Contractor - priority referral Protected Veterans requested.
At Dollywood Parks & Resorts, we create memories worth repeating. We do this every day across all properties, all located in the Great Smoky Mountains of East Tennessee. Ask anyone who has visited Dollywood Parks & Resorts and they will tell you this place is different. It's not a difference that you can touch or see - it's a difference you can feel. We are seeking candidates who will embody the heart and soul of our mission of creating memories worth repeating while bringing families closer together. This person also brings a spirit of fun, authenticity, collaboration, creativity and genuine hospitality to the lives of our guests. Ask anyone who has visited Dollywood Parks & Resorts, and they will tell you this place is different. It's not a difference you can touch or see - it's a difference you can feel. We are seeking a Helping Hands Team Lead for Dollywood Resorts who will embody the heart and soul of our mission of creating memories worth repeating while caring deeply about our brand. We want to work alongside someone who acts as an extension of our mission, values, and culture. This individual is driven to create meaningful experiences for our hosts, guests, and community while ensuring the success and profitability of our unique offerings. They also bring fun, authenticity, collaboration, creativity, and genuine hospitality to their life and work. We seek an individual who can bring the vision of the resorts to life. The right Helping Hands Team Lead checklist will include equal parts curious learner, innovator, administrator, detail driver, mentor, and motivator. Summary of Essential Functions and Responsibilities Supervise operations of Helping Hand Team; prepare work schedules, training outlines, team lead reports, and process payroll on a weekly basis. Communicate regularly and effectively with key areas of service to ensure effective use of Helping Hands. Develop schedule including training, team meetings and park support within budget. Complete and issue host Performance Evaluations. Includes collecting input from teams. Support the operations of Dollywood Splash Country, Dollywood Cabins, DreamMore Resort, and Dollywood Parks by working in a variety of roles that best help daily staffing needs. This includes fulfilling the duties and descriptions of jobs including but not limited to, Attractions, House and Grounds, Merchandise, Admissions, Amusements, and Food Service. Ensure each host is properly trained and ensure required paperwork is filed in a timely manner, following up with each host as needed Staffing of Helping Hands team to include interviewing and hiring of hosts. Ensure proper flow of communication among all leadership levels regarding significant dates, events, meetings, etc. Continually inspect and audit area and divisional policies and procedures. Attend all required Training Classes/Guest Service Seminars and meetings. Comply with Safety and Security directives, policies and procedures to ensure host/guest safety at all times. Management reserves the right to change and/or add to these duties at any time. Educational and Experience Required Must be at least 18 years of age. Must a high school diploma or equivalent. Must have a valid driver's license with proof of auto liability insurance. Submit and pass a pre-employment drug screening and background check. At least 6 months of supervisory experience, training others in a positive yet constructive manner. Basic Computer Skills required; experience with park operating systems such as Omni/Pronto/Micros or other equivalent systems, preferred. Knowledge, Skills, and Abilities Able to project Dollywood's image by being genuinely friendly and caring and by taking pride in their work. Must be self-motivated and disciplined. Must be able to prioritize and complete work assignments on a timely basis. Must maintain strict confidentiality and judgment regarding privileged information. Must display and live out our Lead with Love principles by being: patient, kind, trusting, unselfish, truthful, forgiving, and dedicated. Must be willing to constantly improve. Must have professional appearance with good personal hygiene. Must promote and support a "team" work environment by cooperating and helping co-workers. Must adapt to changes easily. Must tolerate a fast-paced, hectic environment. Must show appreciation to others. Must be sensitive to the needs of our Guests and feel empowered to take action to meet their needs within company guidelines. Willing to work in any assigned area of our properties and perform other functions as assigned. Must be able to remain attentive and alert. The Dollywood Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. The Dollywood Company drives a welcoming culture where ideas and decisions from all people support our efforts to be relevant in an ever-changing world.
Mar 28, 2024
Full time
At Dollywood Parks & Resorts, we create memories worth repeating. We do this every day across all properties, all located in the Great Smoky Mountains of East Tennessee. Ask anyone who has visited Dollywood Parks & Resorts and they will tell you this place is different. It's not a difference that you can touch or see - it's a difference you can feel. We are seeking candidates who will embody the heart and soul of our mission of creating memories worth repeating while bringing families closer together. This person also brings a spirit of fun, authenticity, collaboration, creativity and genuine hospitality to the lives of our guests. Ask anyone who has visited Dollywood Parks & Resorts, and they will tell you this place is different. It's not a difference you can touch or see - it's a difference you can feel. We are seeking a Helping Hands Team Lead for Dollywood Resorts who will embody the heart and soul of our mission of creating memories worth repeating while caring deeply about our brand. We want to work alongside someone who acts as an extension of our mission, values, and culture. This individual is driven to create meaningful experiences for our hosts, guests, and community while ensuring the success and profitability of our unique offerings. They also bring fun, authenticity, collaboration, creativity, and genuine hospitality to their life and work. We seek an individual who can bring the vision of the resorts to life. The right Helping Hands Team Lead checklist will include equal parts curious learner, innovator, administrator, detail driver, mentor, and motivator. Summary of Essential Functions and Responsibilities Supervise operations of Helping Hand Team; prepare work schedules, training outlines, team lead reports, and process payroll on a weekly basis. Communicate regularly and effectively with key areas of service to ensure effective use of Helping Hands. Develop schedule including training, team meetings and park support within budget. Complete and issue host Performance Evaluations. Includes collecting input from teams. Support the operations of Dollywood Splash Country, Dollywood Cabins, DreamMore Resort, and Dollywood Parks by working in a variety of roles that best help daily staffing needs. This includes fulfilling the duties and descriptions of jobs including but not limited to, Attractions, House and Grounds, Merchandise, Admissions, Amusements, and Food Service. Ensure each host is properly trained and ensure required paperwork is filed in a timely manner, following up with each host as needed Staffing of Helping Hands team to include interviewing and hiring of hosts. Ensure proper flow of communication among all leadership levels regarding significant dates, events, meetings, etc. Continually inspect and audit area and divisional policies and procedures. Attend all required Training Classes/Guest Service Seminars and meetings. Comply with Safety and Security directives, policies and procedures to ensure host/guest safety at all times. Management reserves the right to change and/or add to these duties at any time. Educational and Experience Required Must be at least 18 years of age. Must a high school diploma or equivalent. Must have a valid driver's license with proof of auto liability insurance. Submit and pass a pre-employment drug screening and background check. At least 6 months of supervisory experience, training others in a positive yet constructive manner. Basic Computer Skills required; experience with park operating systems such as Omni/Pronto/Micros or other equivalent systems, preferred. Knowledge, Skills, and Abilities Able to project Dollywood's image by being genuinely friendly and caring and by taking pride in their work. Must be self-motivated and disciplined. Must be able to prioritize and complete work assignments on a timely basis. Must maintain strict confidentiality and judgment regarding privileged information. Must display and live out our Lead with Love principles by being: patient, kind, trusting, unselfish, truthful, forgiving, and dedicated. Must be willing to constantly improve. Must have professional appearance with good personal hygiene. Must promote and support a "team" work environment by cooperating and helping co-workers. Must adapt to changes easily. Must tolerate a fast-paced, hectic environment. Must show appreciation to others. Must be sensitive to the needs of our Guests and feel empowered to take action to meet their needs within company guidelines. Willing to work in any assigned area of our properties and perform other functions as assigned. Must be able to remain attentive and alert. The Dollywood Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. The Dollywood Company drives a welcoming culture where ideas and decisions from all people support our efforts to be relevant in an ever-changing world.
Company Description Job Description The Villa Services Coordinator is responsible for providing professional and exceptional personalized service while ensuring all guest needs are anticipated and met promptly and efficiently. The Villa Services Coordinator solves problems and proactively seeks opportunities to impress VIP guests and assist team members. Answers all incoming calls to Villa Services and handles all requests promptly, efficiently, and professionally in accordance with department standards. Delegates and follow-up on assigned Butler tasks and coordinate with Butler Supervisor. Take food & beverage orders then place order with restaurant outlet and/or input in Micros system. Checks the status of Butler whereabouts and assignments throughout the shift. Organizes and communicates timed orders to Butlers, Hosts, and supporting F&B outlets. Emails hosts and administrative assistants for amenity and food & beverage approvals. Ensures all floral, In-Room Dining, and host amenities are set up in suite prior to guest arrivals. Arranges Spa, Salon, dinner, show, and Golf reservations. Arrange off-property guest and host requests with the Transportation Department. Processes all business services requests for guests including but not limited to: shipping and packaging, email, itinerary, and printing requests. Coordinates with Housekeeping for all arrivals/departures, make-up/turn-down services, and special set-up requests. Inputs and tracks all Engineering, Horticulture, and pool requests. Maintains an occupancy log with upcoming arrivals, Casino/Special events, and holidays. Responsible for updating all guest profiles with current and accurate guest preferences obtained from Villa Services team members, hosts, and/or guests. Understands and completes tasks and reports on the "Coordinator Shift Checklist" on a daily basis. Maintains the privacy and confidentiality of all Villa guests. Problem solves last minute guest or host requests and coordinate with appropriate departments for resolution. Assists Supervisors in tasks involving other departments such as: Banquets and Catering, Sound and Video, A/V, Food & Beverage, Security and Housekeeping. Orders requisition items as needed to keep pantry supplies up to par. Keeps working area clean and organized and assist in recording guest storage items. Maintains the Wynn standards of service with guests and co-workers at all times. Looks for opportunities to assist peers, guests, other departments, or leaders at all times and will notify a member of management concerning guest or host complaints. Solution-oriented, avoids conflict and gossip, stays on task, and promotes teamwork. Ensures the Wynn standards of cleanliness and appearance for all areas and maintains a safe and pristine work environment for all. Understands safety is a priority and always follows department and company Safety and Health code standards. Knows and adheres to Wynn policies and procedures, embraces company culture, and takes pride in the Resort and amenities. Is well-versed in the Resort and Hotel features and services including all outlets, hours of operation, activities, and events available to guests. Attends required meetings and training classes and incorporates knowledge gained into daily work practices. Performs all other job related duties as assigned. Qualifications Previous Food and Beverage experience preferred in addition to Micros training. Concierge knowledge and skills along with familiarity of VIP Services/Front Desk operations a plus but not required. Must possess outstanding organizational, interpersonal, and administrative skills, as well as excellent attention to detail. Must possess excellent verbal and written communication skills along with effective listening skills with strong decision making abilities. Must have exceptional telephone etiquette skills. Must be able to engage guests in a friendly and professional manner while maintaining confidentiality at all times. Requires a willingness to work beyond the average work day of 8 hours and be flexible to adjust work hours and schedule to cover all shifts of the operation. Proficiency with Microsoft Office programs specifically Outlook, Word, Excel, and PowerPoint. Must be able to work efficiently within a team environment. Must be a respectful and courteous team player. Must possess a positive, "whatever it takes" attitude. Must have strong customer service skills. Ability to deal with problems involving guests and operational issues while maintaining a positive attitude. Must have an open mind and willingness to learn new processes, concepts and ways of approaching guest and coworkers. Must be able to communicate in English with guests, management, and other employees to their understanding. Additional foreign language a plus. Combination of education equivalent to graduation from high school (High school diploma) or any other combination of education, training and experience that provides the required knowledge, skills and abilities. Must be at least 21 years of age or older and must be able to perform all essential functions of the position. Additional Information Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Mar 23, 2024
Full time
Company Description Job Description The Villa Services Coordinator is responsible for providing professional and exceptional personalized service while ensuring all guest needs are anticipated and met promptly and efficiently. The Villa Services Coordinator solves problems and proactively seeks opportunities to impress VIP guests and assist team members. Answers all incoming calls to Villa Services and handles all requests promptly, efficiently, and professionally in accordance with department standards. Delegates and follow-up on assigned Butler tasks and coordinate with Butler Supervisor. Take food & beverage orders then place order with restaurant outlet and/or input in Micros system. Checks the status of Butler whereabouts and assignments throughout the shift. Organizes and communicates timed orders to Butlers, Hosts, and supporting F&B outlets. Emails hosts and administrative assistants for amenity and food & beverage approvals. Ensures all floral, In-Room Dining, and host amenities are set up in suite prior to guest arrivals. Arranges Spa, Salon, dinner, show, and Golf reservations. Arrange off-property guest and host requests with the Transportation Department. Processes all business services requests for guests including but not limited to: shipping and packaging, email, itinerary, and printing requests. Coordinates with Housekeeping for all arrivals/departures, make-up/turn-down services, and special set-up requests. Inputs and tracks all Engineering, Horticulture, and pool requests. Maintains an occupancy log with upcoming arrivals, Casino/Special events, and holidays. Responsible for updating all guest profiles with current and accurate guest preferences obtained from Villa Services team members, hosts, and/or guests. Understands and completes tasks and reports on the "Coordinator Shift Checklist" on a daily basis. Maintains the privacy and confidentiality of all Villa guests. Problem solves last minute guest or host requests and coordinate with appropriate departments for resolution. Assists Supervisors in tasks involving other departments such as: Banquets and Catering, Sound and Video, A/V, Food & Beverage, Security and Housekeeping. Orders requisition items as needed to keep pantry supplies up to par. Keeps working area clean and organized and assist in recording guest storage items. Maintains the Wynn standards of service with guests and co-workers at all times. Looks for opportunities to assist peers, guests, other departments, or leaders at all times and will notify a member of management concerning guest or host complaints. Solution-oriented, avoids conflict and gossip, stays on task, and promotes teamwork. Ensures the Wynn standards of cleanliness and appearance for all areas and maintains a safe and pristine work environment for all. Understands safety is a priority and always follows department and company Safety and Health code standards. Knows and adheres to Wynn policies and procedures, embraces company culture, and takes pride in the Resort and amenities. Is well-versed in the Resort and Hotel features and services including all outlets, hours of operation, activities, and events available to guests. Attends required meetings and training classes and incorporates knowledge gained into daily work practices. Performs all other job related duties as assigned. Qualifications Previous Food and Beverage experience preferred in addition to Micros training. Concierge knowledge and skills along with familiarity of VIP Services/Front Desk operations a plus but not required. Must possess outstanding organizational, interpersonal, and administrative skills, as well as excellent attention to detail. Must possess excellent verbal and written communication skills along with effective listening skills with strong decision making abilities. Must have exceptional telephone etiquette skills. Must be able to engage guests in a friendly and professional manner while maintaining confidentiality at all times. Requires a willingness to work beyond the average work day of 8 hours and be flexible to adjust work hours and schedule to cover all shifts of the operation. Proficiency with Microsoft Office programs specifically Outlook, Word, Excel, and PowerPoint. Must be able to work efficiently within a team environment. Must be a respectful and courteous team player. Must possess a positive, "whatever it takes" attitude. Must have strong customer service skills. Ability to deal with problems involving guests and operational issues while maintaining a positive attitude. Must have an open mind and willingness to learn new processes, concepts and ways of approaching guest and coworkers. Must be able to communicate in English with guests, management, and other employees to their understanding. Additional foreign language a plus. Combination of education equivalent to graduation from high school (High school diploma) or any other combination of education, training and experience that provides the required knowledge, skills and abilities. Must be at least 21 years of age or older and must be able to perform all essential functions of the position. Additional Information Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.