Guaranteed 40 hour work week with rate of pay $16.50 - $18.00 per hour -Team members can expect competitive wages, Comprehensive medical, optical and dental health benefits packageAll-team member bonus program, 401k match, Tuition reimbursement, Team member dining roomOn-site wellness programs, a dynamic work environment and more ESSENTIAL DUTIES AND RESPONSIBILITIESUnder the supervision of the Lead Count Room Attendant and/or the Count Room Supervisor, the Count Room Attendant assists in the collection, sorting, counting and recording of cash and gaming documents. All duties are to be performed within the guidelines of the Indiana Grand Racing & Casino policies and procedures, Internal Control Standards, and Indiana Gaming Regulations. The Count Room Attendant will also be responsible for other duties as assigned by management.Responsibilities including but not limited to: Must be able to operate drop carts to assist in the pickup, transfer, and delivery of funds. Must be capable of moving quickly throughout the gaming floor and complete repetitive motions. Collect funds from Slot Machines Process and provide accurate financial records from the daily count. Count, strap, and wrap funds. Assist in training new Team Members. Ensures count room is clean and orderly including sweeping floors, cleaning equipment, and dusting shelves. Count Room Attendant provides excellent customer service to employees and vendors in all situations.QUALFICATIONSA High school diploma or GED is required. Money handling skills in a computer environment preferred for this position; or an equivalent combination of education and/or work experience. Candidate must possess ability for the proficient use of currency counting equipment and 10-key adding machine. Must also possess ability to handle standard situations in which specific steps are involved. Strong verbal and written communication skills are required. Must be at least 21 years of age or older and be able to obtain an Indiana Gaming License and/or an Indiana Horse Racing License. Candidate must possess good interpersonal skills, and be available to work various shifts, weekends and holidays. Must be physically fit to perform to job duties listed above.PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to lift 40 pounds. Requires pulling /pushing Count Room drop carts, requires mobility with prolonged standing, walking, stooping, reaching, bending and kneeling. Must be able to walk a significant length of time and/or stand for the entire shift. Requires normal vision range, absence of color blindness, and the ability to distinguish letters, numbers and symbols. Regular, predicable attendance required.WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Indiana Grand Racing & Casino is a smoking establishment, therefore must be able to work in a smoking environment. Must be able to work in a highly populated fast-paced and noisy environment.SENSITIVE KEY ACCESSThis position has access to the sensitive keys for the Count Room, Slot machine belly door keys, Bill Validator drop box compartment keys, BVA contents keys, and Bill Validator collection cart.ACCESS TO GAMING FLOORAccess to general gaming floor.
Mar 28, 2024
Full time
Guaranteed 40 hour work week with rate of pay $16.50 - $18.00 per hour -Team members can expect competitive wages, Comprehensive medical, optical and dental health benefits packageAll-team member bonus program, 401k match, Tuition reimbursement, Team member dining roomOn-site wellness programs, a dynamic work environment and more ESSENTIAL DUTIES AND RESPONSIBILITIESUnder the supervision of the Lead Count Room Attendant and/or the Count Room Supervisor, the Count Room Attendant assists in the collection, sorting, counting and recording of cash and gaming documents. All duties are to be performed within the guidelines of the Indiana Grand Racing & Casino policies and procedures, Internal Control Standards, and Indiana Gaming Regulations. The Count Room Attendant will also be responsible for other duties as assigned by management.Responsibilities including but not limited to: Must be able to operate drop carts to assist in the pickup, transfer, and delivery of funds. Must be capable of moving quickly throughout the gaming floor and complete repetitive motions. Collect funds from Slot Machines Process and provide accurate financial records from the daily count. Count, strap, and wrap funds. Assist in training new Team Members. Ensures count room is clean and orderly including sweeping floors, cleaning equipment, and dusting shelves. Count Room Attendant provides excellent customer service to employees and vendors in all situations.QUALFICATIONSA High school diploma or GED is required. Money handling skills in a computer environment preferred for this position; or an equivalent combination of education and/or work experience. Candidate must possess ability for the proficient use of currency counting equipment and 10-key adding machine. Must also possess ability to handle standard situations in which specific steps are involved. Strong verbal and written communication skills are required. Must be at least 21 years of age or older and be able to obtain an Indiana Gaming License and/or an Indiana Horse Racing License. Candidate must possess good interpersonal skills, and be available to work various shifts, weekends and holidays. Must be physically fit to perform to job duties listed above.PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to lift 40 pounds. Requires pulling /pushing Count Room drop carts, requires mobility with prolonged standing, walking, stooping, reaching, bending and kneeling. Must be able to walk a significant length of time and/or stand for the entire shift. Requires normal vision range, absence of color blindness, and the ability to distinguish letters, numbers and symbols. Regular, predicable attendance required.WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Indiana Grand Racing & Casino is a smoking establishment, therefore must be able to work in a smoking environment. Must be able to work in a highly populated fast-paced and noisy environment.SENSITIVE KEY ACCESSThis position has access to the sensitive keys for the Count Room, Slot machine belly door keys, Bill Validator drop box compartment keys, BVA contents keys, and Bill Validator collection cart.ACCESS TO GAMING FLOORAccess to general gaming floor.
JOB SUMMARY:Responsible for the daily count drop functions DIRECTLY SUPERVISES: None KEY JOB FUNCTIONS: Responsible to ensure that the highest levels of customer service are afforded to all customers, both internal and external. Responsible for performing the collection and count of soft drop for slot machines. Accurately count slot drop and reconcile paperwork to the system reports for cash and gaming voucher transactions. Responsible for operating cash counting equipment; Complete all necessary paperwork. Comply with all cash handling procedures and the Internal Controls specific to the Count Room. EDUCATIONS and/or EXPERIENCE:Requires a high school diploma or GED plus a combination of equivalent working experience and education and knowledge, skills, and abilities to work with personal computers, gaming devices, safety equipment, etc. Must have a strong mathematical ability, the ability to work in a physical demanding area as well as be familiar with a high volume and fast paced environment. Previous cash handling experience preferred. QUALIFICATIONS:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions SOCIAL SKILLS AND EXPERIENCE:Must have an outgoing, energetic and enthusiastic attitude. Must be comfortable initiating conversations and creating a fun environment with our guests. LANGUAGE SKILLS:Ability to read, general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write simple reports, and correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. MATHMATICAL SKILLS:Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.REASONING ABILITY:Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. REQUIRED PERSONAL COMPETENCIES:Responsible for fostering a fun environment. Responsible for being gracious to all guests and co-workers. Responsible for promoting a positive influence in the community and participating in company-sponsored events. Enthusiastically supports, actively promotes and demonstrates superior customer service in accordance with department and company standards and programs. Ensures that behavior and appearance are in compliance with established standards. Maintains a professional work environment with management and staff. PHYSICAL DEMANDS:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand up to 8 hours; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee is occasionally required to sit and taste or smell. The employee must regularly lift and/or move up to 10 pounds, and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is regularly exposed to risk of electrical shock. The employee is frequently exposed to moving mechanical parts. The employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually high. Must be able to work in a smoking environment. CERTIFICATIONS, LICENSES AND REGISTRATIONS:Must be able to obtain and maintain an Indiana Gaming Commission License. ACCESS TO CONFIDENTIAL/PROPRIETARY INFORMATION:Must regularly access daily receipts of cash and audit information. ACCESS TO GAMING FLOOR:Requires access to general areas of the gaming facility, the cage/main bank areas, slot areas and secured count room areas of the facility. DISCLAIMERThis is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Mar 28, 2024
Full time
JOB SUMMARY:Responsible for the daily count drop functions DIRECTLY SUPERVISES: None KEY JOB FUNCTIONS: Responsible to ensure that the highest levels of customer service are afforded to all customers, both internal and external. Responsible for performing the collection and count of soft drop for slot machines. Accurately count slot drop and reconcile paperwork to the system reports for cash and gaming voucher transactions. Responsible for operating cash counting equipment; Complete all necessary paperwork. Comply with all cash handling procedures and the Internal Controls specific to the Count Room. EDUCATIONS and/or EXPERIENCE:Requires a high school diploma or GED plus a combination of equivalent working experience and education and knowledge, skills, and abilities to work with personal computers, gaming devices, safety equipment, etc. Must have a strong mathematical ability, the ability to work in a physical demanding area as well as be familiar with a high volume and fast paced environment. Previous cash handling experience preferred. QUALIFICATIONS:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions SOCIAL SKILLS AND EXPERIENCE:Must have an outgoing, energetic and enthusiastic attitude. Must be comfortable initiating conversations and creating a fun environment with our guests. LANGUAGE SKILLS:Ability to read, general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write simple reports, and correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. MATHMATICAL SKILLS:Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.REASONING ABILITY:Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. REQUIRED PERSONAL COMPETENCIES:Responsible for fostering a fun environment. Responsible for being gracious to all guests and co-workers. Responsible for promoting a positive influence in the community and participating in company-sponsored events. Enthusiastically supports, actively promotes and demonstrates superior customer service in accordance with department and company standards and programs. Ensures that behavior and appearance are in compliance with established standards. Maintains a professional work environment with management and staff. PHYSICAL DEMANDS:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand up to 8 hours; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee is occasionally required to sit and taste or smell. The employee must regularly lift and/or move up to 10 pounds, and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is regularly exposed to risk of electrical shock. The employee is frequently exposed to moving mechanical parts. The employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually high. Must be able to work in a smoking environment. CERTIFICATIONS, LICENSES AND REGISTRATIONS:Must be able to obtain and maintain an Indiana Gaming Commission License. ACCESS TO CONFIDENTIAL/PROPRIETARY INFORMATION:Must regularly access daily receipts of cash and audit information. ACCESS TO GAMING FLOOR:Requires access to general areas of the gaming facility, the cage/main bank areas, slot areas and secured count room areas of the facility. DISCLAIMERThis is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Valley View Casino & Hotel
Valley Center, California
WHO WE ARE: Be a member of the winning team at Valley View Casino & Hotel - named one of San Diego's Best Places To Work by the San Diego Business Journal. Valley View is where fun and your future will come together - join our team for a fun and exciting environment with amazing benefits that focus on you, your family and helping you reach your lifetime goals! Deeply rooted in the Valley Center community, we, the San Pasqual Band of Mission Indians, have a rich local history. With traditions founded upon "good neighbor" values, our Tribe has been a part of this community for many generations. Valley View Casino & Hotel reflects our proud heritage of enterprise and opportunity; it is a place for our friends and neighbors. At Valley View Casino & Hotel our team members are the foundation of who we are and what we do. The compassion, encouragement and level of experience that you will be exposed to will put you on a career path full of opportunities for advancement. Description of the Position: Responsible for the slot drop and kiosk drop on casino floor. Responsible for the count of monies and tickets in the count room and the reconciliation of the counts, ensuring compliance with applicable laws, rules and regulations of the Gaming Commission, Federal and State laws governing monetary transactions and company policies, procedures and controls. Carries out responsibilities while relying on instructions and pre-established guidelines to perform the functions of the job. Team Member will work under immediate supervision. This position relies on limited experience, instructions, pre-established guidelines and good judgment to perform the functions of the job. Primary Duties, Responsibilities, and Tasks: All team members are obligated to support and uphold the Valley View Casino & Hotel's Standards of Excellence, Mission and Vision Statements as outlined in the Team Member Guide to Success. Maintain positive guest relations at all times, resolving guest complaints and ensuring guest satisfaction. Greet guests in a courteous and caring manner using personalized service. Maintains a thorough, working knowledge of laws, rules and regulations of the Gaming Commission, as well as company policies, procedures and controls. Assists in actual count in the count room. Prepares various reports, including tally sheets, transfer sheets, audit fills and credit slips; reconciles all totals to the utility programs and hand counts and then forwards all information to appropriate department(s). Ensures the integrity of all count transactions. Maintains accurate records, reports, and other required paperwork in the Count Department. Operates the equipment daily and performs minor repairs and maintenance and light housekeeping as needed. Conducts the necessary research to effectively resolve count disputes. Held accountable, to a high degree, for the accuracy and thoroughness of the count, and departmental records and reports. Assists in the actual floor drop with the Drop Team. Responsible, to a high degree, for the accuracy and thoroughness of the kiosk drop and the slot drop. Maintains a working knowledge of company facilities, as well as special events on property, in order to advise guests and fellow Team Members of same, whenever possible. Other duties as assigned by management. Responsible for conducting all responsibilities in a professional and ethical manner Responsible for maintaining a consistent, regular attendance record. Adheres to performance standards, company policies and procedures, as they relate to the department. Required Qualifications: High school diploma or GED equivalent. Must be extremely numbers-oriented and computer-literate. Must be able to multitask as in operate currency-counting machines and computers simultaneously. Ability to speak and understand the English language. Ability to write routine reports and correspondence. Ability to read, analyze and interpret documents such as safety rules, instructions, guidelines, operating and maintenance instructions, and policies and procedure manuals written in the English language. Ability to apply commonsense understanding to carry out instructions furnished in written, oral or diagram form referring back to established guidelines and policies and procedures. Ability to define problems involving several concrete variables, collect data, establish facts, and draw valid conclusions to carry out primary duties, responsibilities and tasks. Ability to work with mathematical concepts. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Must use good judgment when providing information to our guests and maintain positive guest relations at all times. Responsible for maintaining a consistent, regular attendance record. Responsible for conducting all responsibilities in a professional and ethical manner. Must apply for, receive, and maintain a Gaming License from the Tribal Gaming Agency. Must be able to successfully pass applicable auditions or skill testing and a drug screening test. Preferred Qualifications: Ability to understand oral and verbal communication while using Valley View Casino & Hotel's communication tools which include but are not limited to radios, phones, and or email. Physical Requirements of the Position: The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job. Clear vision (close, distant, peripheral, and depth perception) is needed for navigating office and casino environments, reading and reviewing reports and policies, operating data processing equipment and other essential job functions. The Team Member is regularly required to talk and hear generally; also to hear different and separate tones and pitches of machinery. The Team Member is also regularly required to stand for long periods of time; walk; and use hands to finger, handle, or feel objects, tools, or controls, turn keys repetitively to lock and unlock. The Team Member is regularly required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The job includes lifting, squatting, bending, and various other maneuvers to perform the kiosk drop and slot drop; utilizing large rolling cages, cassettes and various BV cans, turn keys repetitively to lock and unlock, move at a fast pace around casino floor. The Team Member is required to repetitively pull, push, and carry multiple BV cans. While performing the duties of the drop the Team Member is required to be able to lift a minimum of twenty-five pounds, and push a rolling cart weighing up to 500 pounds. The Team Member is required to wear steel toed safety shoes. Working Conditions: While performing the duties in the count room the Team Member is required to be able to be in a closed room with no windows up to 4 hours without a break. It is highly recommended that this individual not have issues with claustrophobia. The Casino is open 24 hours per day, seven (7) days per week; therefore, you must be flexible to work any and all shifts. While performing the duties of this job, the Team Member is exposed to second hand tobacco smoke, moving mechanical parts, risk of radiation from computers, and fumes or airborne particles. The Team Member is usually subject to inside environmental conditions, which provide protection from weather conditions, but not necessarily from temperature changes. The Team Member is occasionally subject to outside environmental conditions and to wet and/or humid conditions. The noise level in the work environment is usually moderate. When on the casino floor, the noise level increases to loud. Other Information: Native American hiring preference applies. This job description does not list all the duties of the job. You may be instructed by management to perform other tasks or functions. You will be evaluated in part based upon your performance of the tasks listed in this job description and your ability to commit to the Standards of Excellence. Management has the right to revise this job description at any time. The job description is not a contract for employment. All team members are obligated to support and uphold the Valley View Casino & Hotel's Standards of Excellence as outlined in the Team Member Guide to Success. Maintain positive guest relations at all times, resolving guest complaints and ensuring guest satisfaction. Greeting guests in a courteous and caring manner using personalized service. Must apply for, receive, and maintain a Gaming License from the Tribal Gaming Agency. Must be able to successfully pass applicable auditions or skill testing and a drug screening test. While performing the duties of this job, the Team Member is exposed to second hand tobacco smoke, moving mechanical parts and fumes or airborne particles. The Casino is open 24 hours per day, seven (7) days per week; therefore, you must be flexible to work any and all shifts. Other details Pay Type Hourly Apply Now Valley View Casino & Hotel, 16300 Nyemii Pass Rd, Valley Center, California, United States of America
Mar 26, 2024
Full time
WHO WE ARE: Be a member of the winning team at Valley View Casino & Hotel - named one of San Diego's Best Places To Work by the San Diego Business Journal. Valley View is where fun and your future will come together - join our team for a fun and exciting environment with amazing benefits that focus on you, your family and helping you reach your lifetime goals! Deeply rooted in the Valley Center community, we, the San Pasqual Band of Mission Indians, have a rich local history. With traditions founded upon "good neighbor" values, our Tribe has been a part of this community for many generations. Valley View Casino & Hotel reflects our proud heritage of enterprise and opportunity; it is a place for our friends and neighbors. At Valley View Casino & Hotel our team members are the foundation of who we are and what we do. The compassion, encouragement and level of experience that you will be exposed to will put you on a career path full of opportunities for advancement. Description of the Position: Responsible for the slot drop and kiosk drop on casino floor. Responsible for the count of monies and tickets in the count room and the reconciliation of the counts, ensuring compliance with applicable laws, rules and regulations of the Gaming Commission, Federal and State laws governing monetary transactions and company policies, procedures and controls. Carries out responsibilities while relying on instructions and pre-established guidelines to perform the functions of the job. Team Member will work under immediate supervision. This position relies on limited experience, instructions, pre-established guidelines and good judgment to perform the functions of the job. Primary Duties, Responsibilities, and Tasks: All team members are obligated to support and uphold the Valley View Casino & Hotel's Standards of Excellence, Mission and Vision Statements as outlined in the Team Member Guide to Success. Maintain positive guest relations at all times, resolving guest complaints and ensuring guest satisfaction. Greet guests in a courteous and caring manner using personalized service. Maintains a thorough, working knowledge of laws, rules and regulations of the Gaming Commission, as well as company policies, procedures and controls. Assists in actual count in the count room. Prepares various reports, including tally sheets, transfer sheets, audit fills and credit slips; reconciles all totals to the utility programs and hand counts and then forwards all information to appropriate department(s). Ensures the integrity of all count transactions. Maintains accurate records, reports, and other required paperwork in the Count Department. Operates the equipment daily and performs minor repairs and maintenance and light housekeeping as needed. Conducts the necessary research to effectively resolve count disputes. Held accountable, to a high degree, for the accuracy and thoroughness of the count, and departmental records and reports. Assists in the actual floor drop with the Drop Team. Responsible, to a high degree, for the accuracy and thoroughness of the kiosk drop and the slot drop. Maintains a working knowledge of company facilities, as well as special events on property, in order to advise guests and fellow Team Members of same, whenever possible. Other duties as assigned by management. Responsible for conducting all responsibilities in a professional and ethical manner Responsible for maintaining a consistent, regular attendance record. Adheres to performance standards, company policies and procedures, as they relate to the department. Required Qualifications: High school diploma or GED equivalent. Must be extremely numbers-oriented and computer-literate. Must be able to multitask as in operate currency-counting machines and computers simultaneously. Ability to speak and understand the English language. Ability to write routine reports and correspondence. Ability to read, analyze and interpret documents such as safety rules, instructions, guidelines, operating and maintenance instructions, and policies and procedure manuals written in the English language. Ability to apply commonsense understanding to carry out instructions furnished in written, oral or diagram form referring back to established guidelines and policies and procedures. Ability to define problems involving several concrete variables, collect data, establish facts, and draw valid conclusions to carry out primary duties, responsibilities and tasks. Ability to work with mathematical concepts. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Must use good judgment when providing information to our guests and maintain positive guest relations at all times. Responsible for maintaining a consistent, regular attendance record. Responsible for conducting all responsibilities in a professional and ethical manner. Must apply for, receive, and maintain a Gaming License from the Tribal Gaming Agency. Must be able to successfully pass applicable auditions or skill testing and a drug screening test. Preferred Qualifications: Ability to understand oral and verbal communication while using Valley View Casino & Hotel's communication tools which include but are not limited to radios, phones, and or email. Physical Requirements of the Position: The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job. Clear vision (close, distant, peripheral, and depth perception) is needed for navigating office and casino environments, reading and reviewing reports and policies, operating data processing equipment and other essential job functions. The Team Member is regularly required to talk and hear generally; also to hear different and separate tones and pitches of machinery. The Team Member is also regularly required to stand for long periods of time; walk; and use hands to finger, handle, or feel objects, tools, or controls, turn keys repetitively to lock and unlock. The Team Member is regularly required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The job includes lifting, squatting, bending, and various other maneuvers to perform the kiosk drop and slot drop; utilizing large rolling cages, cassettes and various BV cans, turn keys repetitively to lock and unlock, move at a fast pace around casino floor. The Team Member is required to repetitively pull, push, and carry multiple BV cans. While performing the duties of the drop the Team Member is required to be able to lift a minimum of twenty-five pounds, and push a rolling cart weighing up to 500 pounds. The Team Member is required to wear steel toed safety shoes. Working Conditions: While performing the duties in the count room the Team Member is required to be able to be in a closed room with no windows up to 4 hours without a break. It is highly recommended that this individual not have issues with claustrophobia. The Casino is open 24 hours per day, seven (7) days per week; therefore, you must be flexible to work any and all shifts. While performing the duties of this job, the Team Member is exposed to second hand tobacco smoke, moving mechanical parts, risk of radiation from computers, and fumes or airborne particles. The Team Member is usually subject to inside environmental conditions, which provide protection from weather conditions, but not necessarily from temperature changes. The Team Member is occasionally subject to outside environmental conditions and to wet and/or humid conditions. The noise level in the work environment is usually moderate. When on the casino floor, the noise level increases to loud. Other Information: Native American hiring preference applies. This job description does not list all the duties of the job. You may be instructed by management to perform other tasks or functions. You will be evaluated in part based upon your performance of the tasks listed in this job description and your ability to commit to the Standards of Excellence. Management has the right to revise this job description at any time. The job description is not a contract for employment. All team members are obligated to support and uphold the Valley View Casino & Hotel's Standards of Excellence as outlined in the Team Member Guide to Success. Maintain positive guest relations at all times, resolving guest complaints and ensuring guest satisfaction. Greeting guests in a courteous and caring manner using personalized service. Must apply for, receive, and maintain a Gaming License from the Tribal Gaming Agency. Must be able to successfully pass applicable auditions or skill testing and a drug screening test. While performing the duties of this job, the Team Member is exposed to second hand tobacco smoke, moving mechanical parts and fumes or airborne particles. The Casino is open 24 hours per day, seven (7) days per week; therefore, you must be flexible to work any and all shifts. Other details Pay Type Hourly Apply Now Valley View Casino & Hotel, 16300 Nyemii Pass Rd, Valley Center, California, United States of America
Job Summary The Bistro Attendant is responsible for providing the highest quality of service possible to guests in an efficient and courteous manner specifically within the Bistro at the Hotel. Responsibilities QUALIFICATIONS: High School diploma or equivalent and/or experience in a hotel or a related field preferred. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high pressure situations. Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests. Must be able to work with and understand financial information and data and basic arithmetic functions. Must maintain composure and objectivity under pressure. JOB RESPONSIBILITIES: Approach all encounters with guests and employees in an attentive friendly courteous and service oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working. Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Service guests with all food and beverage requirements in a warm friendly courteous and professional manner. Clear clean and reset tables as needed. Preparing buffet station for food set up. Ensuring buffet is stocked with silverware plates and glassware. Accommodate any special requests made by a guest or offer appropriate alternatives. Be familiar with the operation of the P.O.S. system. Greet and seat guests at appropriate tables in a timely manner. Ensure quality control of menus with regard to cleanliness and appearance. Ability to answer the telephone according to standards. Have a complete knowledge of standards of service for receiving a room service order. Have a thorough knowledge of menus and current specials in all applicable departments. Carry out cashiering functions in closing checks and end of shift paperwork. Perform opening and closing procedures and side work duties according to station rotation assignment. Ensure that tables and side stands are kept stocked tidy and clean. Employees must at all times be attentive friendly helpful and courteous to guests managers and all of their fellow employees. Be familiar with the organization of Aimbridge Hospitality Hotels and know the function of each department. Attend meetings as required by management. Perform any other duties as requested by management. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
Mar 28, 2024
Full time
Job Summary The Bistro Attendant is responsible for providing the highest quality of service possible to guests in an efficient and courteous manner specifically within the Bistro at the Hotel. Responsibilities QUALIFICATIONS: High School diploma or equivalent and/or experience in a hotel or a related field preferred. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high pressure situations. Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests. Must be able to work with and understand financial information and data and basic arithmetic functions. Must maintain composure and objectivity under pressure. JOB RESPONSIBILITIES: Approach all encounters with guests and employees in an attentive friendly courteous and service oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working. Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Service guests with all food and beverage requirements in a warm friendly courteous and professional manner. Clear clean and reset tables as needed. Preparing buffet station for food set up. Ensuring buffet is stocked with silverware plates and glassware. Accommodate any special requests made by a guest or offer appropriate alternatives. Be familiar with the operation of the P.O.S. system. Greet and seat guests at appropriate tables in a timely manner. Ensure quality control of menus with regard to cleanliness and appearance. Ability to answer the telephone according to standards. Have a complete knowledge of standards of service for receiving a room service order. Have a thorough knowledge of menus and current specials in all applicable departments. Carry out cashiering functions in closing checks and end of shift paperwork. Perform opening and closing procedures and side work duties according to station rotation assignment. Ensure that tables and side stands are kept stocked tidy and clean. Employees must at all times be attentive friendly helpful and courteous to guests managers and all of their fellow employees. Be familiar with the organization of Aimbridge Hospitality Hotels and know the function of each department. Attend meetings as required by management. Perform any other duties as requested by management. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
Comfort Inn Albuquerque Airport
Albuquerque, New Mexico
Resumen del trabajo The Complimentary AM Attendant is responsible for providing the highest quality of service possible to guests in an efficient and courteous manner within the complimentary breakfast area of a hotel. In addition this individual shall be well-versed on the hotel-brand standards guest expectations and the and unique characteristics of the hotel and local area. Responsabilidades QUALIFICATIONS: Ability to perform job function with attention to detail speed and accuracy High School diploma or equivalent and/or experience in a hotel or a related field preferred. Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays Must meet the legal age to serve alcoholic beverages and satisfactorily pass responsible serving course such as TIPs as required by property Must be able to obtain and provide Food Handlers card as required by city/county/state Must be able to evaluate and select among alternative courses of action quickly and accurately. Ability to handle stressful situations in a calm professional manner Understanding of hotel products and guest services Demonstrates a positive attitude and a desire to be of service to others as reflected in willingness to learn new tasks and information provide back-up and support to other team members and respond to guests and co-workers in a positive and optimistic manner. Possess a basic knowledge of food and beverage preparation service standards guest relations and etiquette Ability to produce high quality drinks including but not limited to specialty coffee and tea drinks specialty cocktails and beverage requests as required by hotel. Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing Ability to read comprehend and write simple instructions and/or short correspondence and memos Ability to effectively deal with internal and external customers and staff some of whom will require high levels of patience tact and diplomacy RESPONSIBILITIES: Approach all encounters with guests and employees in an attentive friendly courteous and service oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working. Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Service guests with all food and beverage requirements in a warm friendly courteous and professional manner; ascertain which services could enhance the guests' stay Greet and seat guests at appropriate tables in a timely manner. Ensure quality control of menus with regard to cleanliness and appearance. Clear clean and reset tables/hotel spaces per client request or management instruction Ensuring that bar food and service areas are stocked organized clean and neat and all side work is complete each shift Accommodate any special requests made by a guest or offer appropriate alternatives. Communicate with all departments regarding in house VIPs and any special requests/needs Support all areas of the beverage and food service as necessary including washing dishes by hand and/or placing them in a dishwashing machine restocking dishes glassware utensils pots and pans or other necessary equipment sweeping and mopping floors washing work tables walls refrigerators and meat blocks moving trash and garbage to designated areas Ability to answer the telephone according to standards. Have a complete knowledge of standards of service for receiving a room service order. Have a thorough knowledge of menus and current specials in all applicable departments. Carry out cashiering functions in closing checks and end of shift paperwork. Perform opening and closing procedures and side work duties according to station rotation assignment. Answer questions about the hotel the hotel-brand standards guest expectations the unique characteristics of the hotel local area attractions and things to do Perform any other duties or attend meetings as requested by management. Resumen de la empresa As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Beneficios After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
Mar 28, 2024
Full time
Resumen del trabajo The Complimentary AM Attendant is responsible for providing the highest quality of service possible to guests in an efficient and courteous manner within the complimentary breakfast area of a hotel. In addition this individual shall be well-versed on the hotel-brand standards guest expectations and the and unique characteristics of the hotel and local area. Responsabilidades QUALIFICATIONS: Ability to perform job function with attention to detail speed and accuracy High School diploma or equivalent and/or experience in a hotel or a related field preferred. Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays Must meet the legal age to serve alcoholic beverages and satisfactorily pass responsible serving course such as TIPs as required by property Must be able to obtain and provide Food Handlers card as required by city/county/state Must be able to evaluate and select among alternative courses of action quickly and accurately. Ability to handle stressful situations in a calm professional manner Understanding of hotel products and guest services Demonstrates a positive attitude and a desire to be of service to others as reflected in willingness to learn new tasks and information provide back-up and support to other team members and respond to guests and co-workers in a positive and optimistic manner. Possess a basic knowledge of food and beverage preparation service standards guest relations and etiquette Ability to produce high quality drinks including but not limited to specialty coffee and tea drinks specialty cocktails and beverage requests as required by hotel. Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing Ability to read comprehend and write simple instructions and/or short correspondence and memos Ability to effectively deal with internal and external customers and staff some of whom will require high levels of patience tact and diplomacy RESPONSIBILITIES: Approach all encounters with guests and employees in an attentive friendly courteous and service oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working. Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Service guests with all food and beverage requirements in a warm friendly courteous and professional manner; ascertain which services could enhance the guests' stay Greet and seat guests at appropriate tables in a timely manner. Ensure quality control of menus with regard to cleanliness and appearance. Clear clean and reset tables/hotel spaces per client request or management instruction Ensuring that bar food and service areas are stocked organized clean and neat and all side work is complete each shift Accommodate any special requests made by a guest or offer appropriate alternatives. Communicate with all departments regarding in house VIPs and any special requests/needs Support all areas of the beverage and food service as necessary including washing dishes by hand and/or placing them in a dishwashing machine restocking dishes glassware utensils pots and pans or other necessary equipment sweeping and mopping floors washing work tables walls refrigerators and meat blocks moving trash and garbage to designated areas Ability to answer the telephone according to standards. Have a complete knowledge of standards of service for receiving a room service order. Have a thorough knowledge of menus and current specials in all applicable departments. Carry out cashiering functions in closing checks and end of shift paperwork. Perform opening and closing procedures and side work duties according to station rotation assignment. Answer questions about the hotel the hotel-brand standards guest expectations the unique characteristics of the hotel local area attractions and things to do Perform any other duties or attend meetings as requested by management. Resumen de la empresa As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Beneficios After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
Hotel: Tampa Embassy Suites Housekeeping Laundry Attendant Full time Atrium SPIRIT - where teamwork, passion and appreciation ignite service excellence Primary Purpose: The primary purpose of the Housekeeping Associate is to provide guests with an excellent room experience while providing friendly, attentive, and timely service and through ensuring that guest rooms and public areas meet high standards of cleanliness and are properly presented. Work Performed: The Housekeeping Associate will be tasked with the following duties, responsibilities, and assignments: Clean and maintain hotel guest rooms, public areas and laundry within the hotel per established protocols, including but not limited to: Removal of all used and unused linen/terry from room Disinfect all high touch surfaces and unused amenities Clean bathrooms Clean glass and mirrors, dust and polish furniture and equipment Replace burned out light bulbs Remake beds with clean linens Replenish supplies such as drinking glasses, writing supplies and bathroom supplies Empty wastebaskets and transport other trash and waste to disposal areas Clean rugs, carpets upholstered furniture and draperies; Ensure usage of approved cleaning chemicals; Operate, stock and maintain storage closets and room attendant carts to include such items as linens, towels, toiletry items and cleaning supplies; Maintain cleanliness and organization in all work areas; Examine and sort articles for laundry according to color, fabric, dirt content, and cleaning technique required; Use laundering equipment and the correct amounts of proper chemicals to safely and thoroughly clean and press linen; Make rounds through the halls each shift to ensure public areas are disinfected, clean and tidy, Uphold departmental standards of quality of work and timing measured by brand customer satisfaction metrics and Atrium labor guidelines; May be required to train newly hired associates and support on-going performance development; Perform work on a deep cleaning and preventative maintenance scheduled program for all areas of the hotel as assigned. Use power equipment when applicable; Observe precautions required to protect hotel and guest property, report damage, theft and found articles to supervisor; Follow all company and safety and security policies and procedures, report equipment problems and maintenance issues, accidents, injuries and safety hazards, or unsafe work conditions to leadership; and Any and all other work as required to complete the primary purpose of the position. Qualifications: Preferred Prior Experience: Previous hotel housekeeping or other applicable cleaning experience Prior customer service experience Preferred Education: High school diploma or equivalent Physical: Able to lift a minimum of 50lbs occasionally and 20lbs regularly Able to bend and squat repeatedly Able to walk and stand for duration of scheduled shift Other: Flexible to work day shifts, early mornings, evenings, nights, weekends and holidays When you're an Atrium Associate, you're a part of a crucial workforce providing the ultimate 'Home Away From Home' for our guests. We know that it takes a lot of time and effort to provide these exceptional experiences, so we reward your efforts with a competitive compensation plan and other benefits and perks that allow you to offer your best to our guests. These benefits include: Daily Pay Significant Travel Discounts on Marriott and/or Hilton properties 401k Plans Medical Insurance Other property specific benefits Plus, we make sure you can grow your career the way you want to through Internship programs, training and development and over 80 hotels that offer incredible opportunities for career driven associates. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. Atrium Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Atrium Hospitality brinda igualdad de oportunidades de empleo a todos los empleados y aplicantes de empleo y prohíbe la discriminación y el acoso de cualquier tipo sin distinción de raza, color, religión, edad, sexo, origen nacional, estado de discapacidad, genética, estado de veterano protegido, orientación sexual, género de identidad o expresión, o cualquier otra característica protegida por las leyes federales, estatales o locales. Esta política se aplica a todos los términos y condiciones de empleo, incluido el reclutamiento, la contratación, la colocación, la promoción, la terminación, el despido, el retiro, la transferencia, las licencias, la compensación y la capacitación. Notice of candidate Privacy Rights:
Mar 28, 2024
Full time
Hotel: Tampa Embassy Suites Housekeeping Laundry Attendant Full time Atrium SPIRIT - where teamwork, passion and appreciation ignite service excellence Primary Purpose: The primary purpose of the Housekeeping Associate is to provide guests with an excellent room experience while providing friendly, attentive, and timely service and through ensuring that guest rooms and public areas meet high standards of cleanliness and are properly presented. Work Performed: The Housekeeping Associate will be tasked with the following duties, responsibilities, and assignments: Clean and maintain hotel guest rooms, public areas and laundry within the hotel per established protocols, including but not limited to: Removal of all used and unused linen/terry from room Disinfect all high touch surfaces and unused amenities Clean bathrooms Clean glass and mirrors, dust and polish furniture and equipment Replace burned out light bulbs Remake beds with clean linens Replenish supplies such as drinking glasses, writing supplies and bathroom supplies Empty wastebaskets and transport other trash and waste to disposal areas Clean rugs, carpets upholstered furniture and draperies; Ensure usage of approved cleaning chemicals; Operate, stock and maintain storage closets and room attendant carts to include such items as linens, towels, toiletry items and cleaning supplies; Maintain cleanliness and organization in all work areas; Examine and sort articles for laundry according to color, fabric, dirt content, and cleaning technique required; Use laundering equipment and the correct amounts of proper chemicals to safely and thoroughly clean and press linen; Make rounds through the halls each shift to ensure public areas are disinfected, clean and tidy, Uphold departmental standards of quality of work and timing measured by brand customer satisfaction metrics and Atrium labor guidelines; May be required to train newly hired associates and support on-going performance development; Perform work on a deep cleaning and preventative maintenance scheduled program for all areas of the hotel as assigned. Use power equipment when applicable; Observe precautions required to protect hotel and guest property, report damage, theft and found articles to supervisor; Follow all company and safety and security policies and procedures, report equipment problems and maintenance issues, accidents, injuries and safety hazards, or unsafe work conditions to leadership; and Any and all other work as required to complete the primary purpose of the position. Qualifications: Preferred Prior Experience: Previous hotel housekeeping or other applicable cleaning experience Prior customer service experience Preferred Education: High school diploma or equivalent Physical: Able to lift a minimum of 50lbs occasionally and 20lbs regularly Able to bend and squat repeatedly Able to walk and stand for duration of scheduled shift Other: Flexible to work day shifts, early mornings, evenings, nights, weekends and holidays When you're an Atrium Associate, you're a part of a crucial workforce providing the ultimate 'Home Away From Home' for our guests. We know that it takes a lot of time and effort to provide these exceptional experiences, so we reward your efforts with a competitive compensation plan and other benefits and perks that allow you to offer your best to our guests. These benefits include: Daily Pay Significant Travel Discounts on Marriott and/or Hilton properties 401k Plans Medical Insurance Other property specific benefits Plus, we make sure you can grow your career the way you want to through Internship programs, training and development and over 80 hotels that offer incredible opportunities for career driven associates. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. Atrium Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Atrium Hospitality brinda igualdad de oportunidades de empleo a todos los empleados y aplicantes de empleo y prohíbe la discriminación y el acoso de cualquier tipo sin distinción de raza, color, religión, edad, sexo, origen nacional, estado de discapacidad, genética, estado de veterano protegido, orientación sexual, género de identidad o expresión, o cualquier otra característica protegida por las leyes federales, estatales o locales. Esta política se aplica a todos los términos y condiciones de empleo, incluido el reclutamiento, la contratación, la colocación, la promoción, la terminación, el despido, el retiro, la transferencia, las licencias, la compensación y la capacitación. Notice of candidate Privacy Rights:
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Breakfast Attendant for the Springhill Suites Topeka Southwest in Topeka, KS. Job Purpose: Greet and seat all guests and ensure a quality dining experience. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us. Assist in preparation, cooking and presentation of food according to standard recipes for the bistro and banquet rooms. Responsible for greeting every guest/customers with a smile and positive attitude Prepare and present items, organize and maintain a clean service area, clean tables and area, and follow all health codes. Ensures that all guests are dealt with in a professional, consistent manner. Ability to diplomatically handle difficult situations and people. Ensures entire food selection is available daily and hours of operation are strictly adhered to. Monitors and inspects all food & beverage deliveries, ensuring portion controls are adhered to. Provide a safe working environment by ensuring compliance with safety programs, Health Department requirements, and job safety analysis. Maintain and enforce sanitation laws and safety standards with anyone entering the kitchen area. Inspect food and beverage outlets for proper storage, neatness, cleanliness, side-work and rotation of inventory. Inventory o Assist with daily/weekly/monthly food and beverage inventories. Be an enthusiastic, helpful and positive member of the team Be professional, responsible and mature in conduct and behavior Be understanding of, encouraging to and friendly with all co-workers Be self-motivated and use time wisely Maintain open line of communications with each department Communicate pertinent information Respond positively to new ideas Openly accept critical/developmental feedback Be available to help other departments in emergency situations Perform other assignments as directed by supervisor. Qualifications and Requirements: High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. This job requires the ability to perform the following: Must be able to speak, read, write and understand the primary language(s) used in the workplace. Must be able to read and write to facilitate the communication process. Requires good communication skills, both verbal and written. Ability to supervise subordinate staff, including, but not limited to, assignment of duties, evaluating service, and taking disciplinary action when necessary. Ability to prepare and analyze date, figures and transcriptions prepared on and generated by computer. Knowledge of hotel food and beverage operations. Knowledge of food and alcoholic beverages. Must possess basic computational ability. Must possess basic computer skills. Extensive knowledge of the hotel, its services and facilities. Working knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations Be knowledgeable about state regulations regarding health policies. Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems. Must be able to stand and exert well-paced mobility for up to 4 hours in length. Must be able to exert well-paced ability in limited space. Must be able to exert well-paced ability to reach different floors of the hotel on a timely basis. Must be able to lift up to 50bs on a regular and continuing basis. Must be able to bend, stoop, squat and stretch to fulfill cleaning/inspection tasks. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Requires manual dexterity to use and operate all necessary equipment. Food handler's permit if required by state law. Ability to obtain and/or maintain Alcohol Awareness training, if required by state law and/or by the brand standard. Amazing Benefits At A Glance: Team Driven and Values Based Culture Medical/Dental/Vision Vacation & Holiday Pay Same-day pay available Employee Assistance Program Career Growth Opportunities/ Manager Training Program Reduced Room Rates throughout the portfolio Third Party Perks (Movie Tickets, Attractions, Other) 401(k) Employee assistance program Employee discount Flexible schedule Flexible spending account Life insurance Parental leave Referral program
Mar 28, 2024
Full time
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Breakfast Attendant for the Springhill Suites Topeka Southwest in Topeka, KS. Job Purpose: Greet and seat all guests and ensure a quality dining experience. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us. Assist in preparation, cooking and presentation of food according to standard recipes for the bistro and banquet rooms. Responsible for greeting every guest/customers with a smile and positive attitude Prepare and present items, organize and maintain a clean service area, clean tables and area, and follow all health codes. Ensures that all guests are dealt with in a professional, consistent manner. Ability to diplomatically handle difficult situations and people. Ensures entire food selection is available daily and hours of operation are strictly adhered to. Monitors and inspects all food & beverage deliveries, ensuring portion controls are adhered to. Provide a safe working environment by ensuring compliance with safety programs, Health Department requirements, and job safety analysis. Maintain and enforce sanitation laws and safety standards with anyone entering the kitchen area. Inspect food and beverage outlets for proper storage, neatness, cleanliness, side-work and rotation of inventory. Inventory o Assist with daily/weekly/monthly food and beverage inventories. Be an enthusiastic, helpful and positive member of the team Be professional, responsible and mature in conduct and behavior Be understanding of, encouraging to and friendly with all co-workers Be self-motivated and use time wisely Maintain open line of communications with each department Communicate pertinent information Respond positively to new ideas Openly accept critical/developmental feedback Be available to help other departments in emergency situations Perform other assignments as directed by supervisor. Qualifications and Requirements: High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. This job requires the ability to perform the following: Must be able to speak, read, write and understand the primary language(s) used in the workplace. Must be able to read and write to facilitate the communication process. Requires good communication skills, both verbal and written. Ability to supervise subordinate staff, including, but not limited to, assignment of duties, evaluating service, and taking disciplinary action when necessary. Ability to prepare and analyze date, figures and transcriptions prepared on and generated by computer. Knowledge of hotel food and beverage operations. Knowledge of food and alcoholic beverages. Must possess basic computational ability. Must possess basic computer skills. Extensive knowledge of the hotel, its services and facilities. Working knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations Be knowledgeable about state regulations regarding health policies. Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems. Must be able to stand and exert well-paced mobility for up to 4 hours in length. Must be able to exert well-paced ability in limited space. Must be able to exert well-paced ability to reach different floors of the hotel on a timely basis. Must be able to lift up to 50bs on a regular and continuing basis. Must be able to bend, stoop, squat and stretch to fulfill cleaning/inspection tasks. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Requires manual dexterity to use and operate all necessary equipment. Food handler's permit if required by state law. Ability to obtain and/or maintain Alcohol Awareness training, if required by state law and/or by the brand standard. Amazing Benefits At A Glance: Team Driven and Values Based Culture Medical/Dental/Vision Vacation & Holiday Pay Same-day pay available Employee Assistance Program Career Growth Opportunities/ Manager Training Program Reduced Room Rates throughout the portfolio Third Party Perks (Movie Tickets, Attractions, Other) 401(k) Employee assistance program Employee discount Flexible schedule Flexible spending account Life insurance Parental leave Referral program
Job Summary The Complimentary AM Attendant is responsible for providing the highest quality of service possible to guests in an efficient and courteous manner within the complimentary breakfast area of a hotel. In addition this individual shall be well-versed on the hotel-brand standards guest expectations and the and unique characteristics of the hotel and local area. Responsibilities QUALIFICATIONS: Ability to perform job function with attention to detail speed and accuracy High School diploma or equivalent and/or experience in a hotel or a related field preferred. Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays Must meet the legal age to serve alcoholic beverages and satisfactorily pass responsible serving course such as TIPs as required by property Must be able to obtain and provide Food Handlers card as required by city/county/state Must be able to evaluate and select among alternative courses of action quickly and accurately. Ability to handle stressful situations in a calm professional manner Understanding of hotel products and guest services Demonstrates a positive attitude and a desire to be of service to others as reflected in willingness to learn new tasks and information provide back-up and support to other team members and respond to guests and co-workers in a positive and optimistic manner. Possess a basic knowledge of food and beverage preparation service standards guest relations and etiquette Ability to produce high quality drinks including but not limited to specialty coffee and tea drinks specialty cocktails and beverage requests as required by hotel. Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing Ability to read comprehend and write simple instructions and/or short correspondence and memos Ability to effectively deal with internal and external customers and staff some of whom will require high levels of patience tact and diplomacy RESPONSIBILITIES: Approach all encounters with guests and employees in an attentive friendly courteous and service oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working. Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Service guests with all food and beverage requirements in a warm friendly courteous and professional manner; ascertain which services could enhance the guests' stay Greet and seat guests at appropriate tables in a timely manner. Ensure quality control of menus with regard to cleanliness and appearance. Clear clean and reset tables/hotel spaces per client request or management instruction Ensuring that bar food and service areas are stocked organized clean and neat and all side work is complete each shift Accommodate any special requests made by a guest or offer appropriate alternatives. Communicate with all departments regarding in house VIPs and any special requests/needs Support all areas of the beverage and food service as necessary including washing dishes by hand and/or placing them in a dishwashing machine restocking dishes glassware utensils pots and pans or other necessary equipment sweeping and mopping floors washing work tables walls refrigerators and meat blocks moving trash and garbage to designated areas Ability to answer the telephone according to standards. Have a complete knowledge of standards of service for receiving a room service order. Have a thorough knowledge of menus and current specials in all applicable departments. Carry out cashiering functions in closing checks and end of shift paperwork. Perform opening and closing procedures and side work duties according to station rotation assignment. Answer questions about the hotel the hotel-brand standards guest expectations the unique characteristics of the hotel local area attractions and things to do Perform any other duties or attend meetings as requested by management. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
Mar 28, 2024
Full time
Job Summary The Complimentary AM Attendant is responsible for providing the highest quality of service possible to guests in an efficient and courteous manner within the complimentary breakfast area of a hotel. In addition this individual shall be well-versed on the hotel-brand standards guest expectations and the and unique characteristics of the hotel and local area. Responsibilities QUALIFICATIONS: Ability to perform job function with attention to detail speed and accuracy High School diploma or equivalent and/or experience in a hotel or a related field preferred. Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays Must meet the legal age to serve alcoholic beverages and satisfactorily pass responsible serving course such as TIPs as required by property Must be able to obtain and provide Food Handlers card as required by city/county/state Must be able to evaluate and select among alternative courses of action quickly and accurately. Ability to handle stressful situations in a calm professional manner Understanding of hotel products and guest services Demonstrates a positive attitude and a desire to be of service to others as reflected in willingness to learn new tasks and information provide back-up and support to other team members and respond to guests and co-workers in a positive and optimistic manner. Possess a basic knowledge of food and beverage preparation service standards guest relations and etiquette Ability to produce high quality drinks including but not limited to specialty coffee and tea drinks specialty cocktails and beverage requests as required by hotel. Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing Ability to read comprehend and write simple instructions and/or short correspondence and memos Ability to effectively deal with internal and external customers and staff some of whom will require high levels of patience tact and diplomacy RESPONSIBILITIES: Approach all encounters with guests and employees in an attentive friendly courteous and service oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working. Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Service guests with all food and beverage requirements in a warm friendly courteous and professional manner; ascertain which services could enhance the guests' stay Greet and seat guests at appropriate tables in a timely manner. Ensure quality control of menus with regard to cleanliness and appearance. Clear clean and reset tables/hotel spaces per client request or management instruction Ensuring that bar food and service areas are stocked organized clean and neat and all side work is complete each shift Accommodate any special requests made by a guest or offer appropriate alternatives. Communicate with all departments regarding in house VIPs and any special requests/needs Support all areas of the beverage and food service as necessary including washing dishes by hand and/or placing them in a dishwashing machine restocking dishes glassware utensils pots and pans or other necessary equipment sweeping and mopping floors washing work tables walls refrigerators and meat blocks moving trash and garbage to designated areas Ability to answer the telephone according to standards. Have a complete knowledge of standards of service for receiving a room service order. Have a thorough knowledge of menus and current specials in all applicable departments. Carry out cashiering functions in closing checks and end of shift paperwork. Perform opening and closing procedures and side work duties according to station rotation assignment. Answer questions about the hotel the hotel-brand standards guest expectations the unique characteristics of the hotel local area attractions and things to do Perform any other duties or attend meetings as requested by management. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
The DoubleTree Hotel Seattle Airport is looking for Laundry Attendant/Driver to join the Housekeeping Team. The hotel is conveniently located next to Seattle-Tacoma International Airport. The Link Light Rail station is two blocks from our door and gets you to downtown attractions like Pike Place Market, The Space Needle, and Lumen Field within 25 minutes. The hotel offers 850 guest rooms and over 34,000 square feet of meeting space. Classification: Full Time Shifts: Full Availability, must be able to work evenings, weekends and holidays The ideal candidate will have the ability to drive 24" truck. What will I be doing? A Laundry attendant (Driver) is responsible for collecting soiled linens at the linen chute and sorting into bins, and transporting laundry between facilities. Ability to drive 24' moving truck to transport laundry Perform all stages of linen processing, including, but not limited to, collecting, transporting, sorting, weighing, loading and unloading (washers, dryers and chutes), ironing, folding, storing and delivering Maintain cleanliness of laundry machinery and laundry area Maintain stock levels Respond to guest service issues in a timely, friendly and efficient manner Perform additional laundry services, as needed What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Benefits - Hilton is proud to have an award-winning workplace culture ranking World's Best Workplace by Great Place To Work & Fortune We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: Medical Insurance Coverage - for you and your family Vision, Dental, Life and Disability Insurance Mental Health Resources Sick Pay - 1 hour earned for every 40 hours worked Vacation - 40 hours awarded after first year of employment Go Hilton travel discount program: 100 nights of discounted travel per calendar year 401(k) plan Pension plan - Hilton contributes $1.29 per hour you work Access to your pay when you need it through DailyPay Complimentary Duty Meals served in our Team Member Restaurant Employee Assistant Program Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) Career growth and development Team Member Resource Groups Recognition and rewards programs The hourly rate is $21.49
Mar 26, 2024
Full time
The DoubleTree Hotel Seattle Airport is looking for Laundry Attendant/Driver to join the Housekeeping Team. The hotel is conveniently located next to Seattle-Tacoma International Airport. The Link Light Rail station is two blocks from our door and gets you to downtown attractions like Pike Place Market, The Space Needle, and Lumen Field within 25 minutes. The hotel offers 850 guest rooms and over 34,000 square feet of meeting space. Classification: Full Time Shifts: Full Availability, must be able to work evenings, weekends and holidays The ideal candidate will have the ability to drive 24" truck. What will I be doing? A Laundry attendant (Driver) is responsible for collecting soiled linens at the linen chute and sorting into bins, and transporting laundry between facilities. Ability to drive 24' moving truck to transport laundry Perform all stages of linen processing, including, but not limited to, collecting, transporting, sorting, weighing, loading and unloading (washers, dryers and chutes), ironing, folding, storing and delivering Maintain cleanliness of laundry machinery and laundry area Maintain stock levels Respond to guest service issues in a timely, friendly and efficient manner Perform additional laundry services, as needed What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Benefits - Hilton is proud to have an award-winning workplace culture ranking World's Best Workplace by Great Place To Work & Fortune We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: Medical Insurance Coverage - for you and your family Vision, Dental, Life and Disability Insurance Mental Health Resources Sick Pay - 1 hour earned for every 40 hours worked Vacation - 40 hours awarded after first year of employment Go Hilton travel discount program: 100 nights of discounted travel per calendar year 401(k) plan Pension plan - Hilton contributes $1.29 per hour you work Access to your pay when you need it through DailyPay Complimentary Duty Meals served in our Team Member Restaurant Employee Assistant Program Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) Career growth and development Team Member Resource Groups Recognition and rewards programs The hourly rate is $21.49
Overview: $18.25 / hour Effectively cleans and maintains the hotel guest rooms on a daily basis. The goal of the position is to produce clean rooms for our hotel guests. To understand, operate, and perform all functions of the position. Consistently strive to enhance overall operation. Part-time Position Are you looking for a fun and rewarding job? Interested in meeting people from all over and gaining skills that will last a lifetime? Then Knott's Berry Farm is the place for you! Working at Knott's Berry Farm, you will have access to these amazing perks: Complimentary admission to Knott's Berry Farm and all Cedar Fair parks Earn complimentary tickets for your friends and family Discounts on food and merchandise Special events for associates only Building lifelong friendships Resume building skills Flexible schedule Employee recognition programs Responsibilities: Cleans and maintains all areas of a guest-room including making beds, cleaning bathroom fixtures, removing dirty linen, replacing all used guest amenities, dusting, vacuuming, emptying trash, mopping floors, etc. Responsible for completing their guest-room task assignment daily, responding to guest requests and inquiries, reporting maintenance issues, collecting and labeling lost and found items, and responding to the requests of team leaders. Completes deep clean projects (as assigned). Ensures that all assigned areas, which may include: hallways, pool area, video room, banquet spaces, stairways, public bathrooms, public areas, lobby area, elevators, elevator landings, fitness center, linen closets, hallways, vending machines, and outdoor walkways are cleaned daily in accordance to Knott's Berry Farm standards. Works with chemicals in accordance with all safety guidelines listed on the safety data sheets (SDS). Uses cleaning equipment in accordance with the departmental safety guidelines. Utilizes personal protective equipment (PPE) as necessary Completes any other projects as assigned by supervision. Qualifications: Previous experience preferred but not required. Ability to perform physical and repetitious tasks. Flexible availability to include evenings, weekends, and holidays. Ability to work between the hours of 9:00 am - 7:00 pm Ability to work nights, weekends and holiday periods to meet business needs. Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law. Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.
Mar 26, 2024
Full time
Overview: $18.25 / hour Effectively cleans and maintains the hotel guest rooms on a daily basis. The goal of the position is to produce clean rooms for our hotel guests. To understand, operate, and perform all functions of the position. Consistently strive to enhance overall operation. Part-time Position Are you looking for a fun and rewarding job? Interested in meeting people from all over and gaining skills that will last a lifetime? Then Knott's Berry Farm is the place for you! Working at Knott's Berry Farm, you will have access to these amazing perks: Complimentary admission to Knott's Berry Farm and all Cedar Fair parks Earn complimentary tickets for your friends and family Discounts on food and merchandise Special events for associates only Building lifelong friendships Resume building skills Flexible schedule Employee recognition programs Responsibilities: Cleans and maintains all areas of a guest-room including making beds, cleaning bathroom fixtures, removing dirty linen, replacing all used guest amenities, dusting, vacuuming, emptying trash, mopping floors, etc. Responsible for completing their guest-room task assignment daily, responding to guest requests and inquiries, reporting maintenance issues, collecting and labeling lost and found items, and responding to the requests of team leaders. Completes deep clean projects (as assigned). Ensures that all assigned areas, which may include: hallways, pool area, video room, banquet spaces, stairways, public bathrooms, public areas, lobby area, elevators, elevator landings, fitness center, linen closets, hallways, vending machines, and outdoor walkways are cleaned daily in accordance to Knott's Berry Farm standards. Works with chemicals in accordance with all safety guidelines listed on the safety data sheets (SDS). Uses cleaning equipment in accordance with the departmental safety guidelines. Utilizes personal protective equipment (PPE) as necessary Completes any other projects as assigned by supervision. Qualifications: Previous experience preferred but not required. Ability to perform physical and repetitious tasks. Flexible availability to include evenings, weekends, and holidays. Ability to work between the hours of 9:00 am - 7:00 pm Ability to work nights, weekends and holiday periods to meet business needs. Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law. Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.
Overview: $18.25 / hour Effectively cleans and maintains the hotel guest rooms on a daily basis. The goal of the position is to produce clean rooms for our hotel guests. To understand, operate, and perform all functions of the position. Consistently strive to enhance overall operation. Part-time Position Are you looking for a fun and rewarding job? Interested in meeting people from all over and gaining skills that will last a lifetime? Then Knott's Berry Farm is the place for you! Working at Knott's Berry Farm, you will have access to these amazing perks: Complimentary admission to Knott's Berry Farm and all Cedar Fair parks Earn complimentary tickets for your friends and family Discounts on food and merchandise Special events for associates only Building lifelong friendships Resume building skills Flexible schedule Employee recognition programs Responsibilities: Cleans and maintains all areas of a guest-room including making beds, cleaning bathroom fixtures, removing dirty linen, replacing all used guest amenities, dusting, vacuuming, emptying trash, mopping floors, etc. Responsible for completing their guest-room task assignment daily, responding to guest requests and inquiries, reporting maintenance issues, collecting and labeling lost and found items, and responding to the requests of team leaders. Completes deep clean projects (as assigned). Ensures that all assigned areas, which may include: hallways, pool area, video room, banquet spaces, stairways, public bathrooms, public areas, lobby area, elevators, elevator landings, fitness center, linen closets, hallways, vending machines, and outdoor walkways are cleaned daily in accordance to Knott's Berry Farm standards. Works with chemicals in accordance with all safety guidelines listed on the safety data sheets (SDS). Uses cleaning equipment in accordance with the departmental safety guidelines. Utilizes personal protective equipment (PPE) as necessary Completes any other projects as assigned by supervision. Qualifications: Previous experience preferred but not required. Ability to perform physical and repetitious tasks. Flexible availability to include evenings, weekends, and holidays. Ability to work between the hours of 9:00 am - 7:00 pm Ability to work nights, weekends and holiday periods to meet business needs. Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law. Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.
Mar 25, 2024
Full time
Overview: $18.25 / hour Effectively cleans and maintains the hotel guest rooms on a daily basis. The goal of the position is to produce clean rooms for our hotel guests. To understand, operate, and perform all functions of the position. Consistently strive to enhance overall operation. Part-time Position Are you looking for a fun and rewarding job? Interested in meeting people from all over and gaining skills that will last a lifetime? Then Knott's Berry Farm is the place for you! Working at Knott's Berry Farm, you will have access to these amazing perks: Complimentary admission to Knott's Berry Farm and all Cedar Fair parks Earn complimentary tickets for your friends and family Discounts on food and merchandise Special events for associates only Building lifelong friendships Resume building skills Flexible schedule Employee recognition programs Responsibilities: Cleans and maintains all areas of a guest-room including making beds, cleaning bathroom fixtures, removing dirty linen, replacing all used guest amenities, dusting, vacuuming, emptying trash, mopping floors, etc. Responsible for completing their guest-room task assignment daily, responding to guest requests and inquiries, reporting maintenance issues, collecting and labeling lost and found items, and responding to the requests of team leaders. Completes deep clean projects (as assigned). Ensures that all assigned areas, which may include: hallways, pool area, video room, banquet spaces, stairways, public bathrooms, public areas, lobby area, elevators, elevator landings, fitness center, linen closets, hallways, vending machines, and outdoor walkways are cleaned daily in accordance to Knott's Berry Farm standards. Works with chemicals in accordance with all safety guidelines listed on the safety data sheets (SDS). Uses cleaning equipment in accordance with the departmental safety guidelines. Utilizes personal protective equipment (PPE) as necessary Completes any other projects as assigned by supervision. Qualifications: Previous experience preferred but not required. Ability to perform physical and repetitious tasks. Flexible availability to include evenings, weekends, and holidays. Ability to work between the hours of 9:00 am - 7:00 pm Ability to work nights, weekends and holiday periods to meet business needs. Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law. Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.
Overview: $16.58 / hour The Bell Attendant will greet all guests arriving at the Knott's Hotel in a friendly and professional manner, while also assisting guests with loading and unloading luggage to and from guest rooms. Age requirement: 18+ Part-time Position Are you looking for a fun and rewarding job? Interested in meeting people from all over and gaining skills that will last a lifetime? Then Knott's Berry Farm is the place for you! Working at Knott's Berry Farm, you will have access to these amazing perks: Complimentary admission to Knott's Berry Farm and all Cedar Fair parks Earn complimentary tickets for your friends and family Discounts on food and merchandise Special events for associates only Building lifelong friendships Resume building skills Flexible schedule Employee recognition programs Responsibilities: Holds and stores guest luggage as necessary. Issues guests claim tickets for luggage that is being stored. Retrieves guest luggage based on the claim tickets and assists guests in transporting belongings. Provides guests with information about Knott's Hotel, hotel policies, Knott's Berry Farm, local attractions, and special promotions when needed to improve the guests' experience. Interacts with guests in a friendly, courteous, and professional manner. Provides guest service according to Knott's Hotel standards by answering telephones, giving directions, and initiating guest interactions. Secures and arranges the transfer of packages, guests dry cleaning and other meeting supplies to the appropriate areas. Tags articles, records information, and arranges for outgoing packages for hotel guests. Maintains cleanliness and safety in assigned work area and performs all duties in compliance with Knott's Hotel Safety Guidelines. Maintains organization and security of luggage holding area. Adheres to Cedar Fair's Rules of Conduct including specific costuming and grooming standards. Takes breaks and meal periods with posted schedule, Knott's Berry Farm, and California State policies. Other duties may be assigned. Qualifications: Must be outgoing and able to handle multiple tasks at once in a fast-paced environment. Ability to work nights, weekends, and holiday periods to meet business needs. Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law. Ability to pass a background check if 18 years of age or older, which may include, but not limited to, credit, criminal, DMV, previous employment, education, and personal references, per Company policy, unless prohibited by federal, state, or provincial law.
Mar 25, 2024
Full time
Overview: $16.58 / hour The Bell Attendant will greet all guests arriving at the Knott's Hotel in a friendly and professional manner, while also assisting guests with loading and unloading luggage to and from guest rooms. Age requirement: 18+ Part-time Position Are you looking for a fun and rewarding job? Interested in meeting people from all over and gaining skills that will last a lifetime? Then Knott's Berry Farm is the place for you! Working at Knott's Berry Farm, you will have access to these amazing perks: Complimentary admission to Knott's Berry Farm and all Cedar Fair parks Earn complimentary tickets for your friends and family Discounts on food and merchandise Special events for associates only Building lifelong friendships Resume building skills Flexible schedule Employee recognition programs Responsibilities: Holds and stores guest luggage as necessary. Issues guests claim tickets for luggage that is being stored. Retrieves guest luggage based on the claim tickets and assists guests in transporting belongings. Provides guests with information about Knott's Hotel, hotel policies, Knott's Berry Farm, local attractions, and special promotions when needed to improve the guests' experience. Interacts with guests in a friendly, courteous, and professional manner. Provides guest service according to Knott's Hotel standards by answering telephones, giving directions, and initiating guest interactions. Secures and arranges the transfer of packages, guests dry cleaning and other meeting supplies to the appropriate areas. Tags articles, records information, and arranges for outgoing packages for hotel guests. Maintains cleanliness and safety in assigned work area and performs all duties in compliance with Knott's Hotel Safety Guidelines. Maintains organization and security of luggage holding area. Adheres to Cedar Fair's Rules of Conduct including specific costuming and grooming standards. Takes breaks and meal periods with posted schedule, Knott's Berry Farm, and California State policies. Other duties may be assigned. Qualifications: Must be outgoing and able to handle multiple tasks at once in a fast-paced environment. Ability to work nights, weekends, and holiday periods to meet business needs. Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law. Ability to pass a background check if 18 years of age or older, which may include, but not limited to, credit, criminal, DMV, previous employment, education, and personal references, per Company policy, unless prohibited by federal, state, or provincial law.
Overview: $16.58 / hour The Bell Attendant will greet all guests arriving at the Knott's Hotel in a friendly and professional manner, while also assisting guests with loading and unloading luggage to and from guest rooms. Age requirement: 18+ Part-time Position Are you looking for a fun and rewarding job? Interested in meeting people from all over and gaining skills that will last a lifetime? Then Knott's Berry Farm is the place for you! Working at Knott's Berry Farm, you will have access to these amazing perks: Complimentary admission to Knott's Berry Farm and all Cedar Fair parks Earn complimentary tickets for your friends and family Discounts on food and merchandise Special events for associates only Building lifelong friendships Resume building skills Flexible schedule Employee recognition programs Responsibilities: Holds and stores guest luggage as necessary. Issues guests claim tickets for luggage that is being stored. Retrieves guest luggage based on the claim tickets and assists guests in transporting belongings. Provides guests with information about Knott's Hotel, hotel policies, Knott's Berry Farm, local attractions, and special promotions when needed to improve the guests' experience. Interacts with guests in a friendly, courteous, and professional manner. Provides guest service according to Knott's Hotel standards by answering telephones, giving directions, and initiating guest interactions. Secures and arranges the transfer of packages, guests dry cleaning and other meeting supplies to the appropriate areas. Tags articles, records information, and arranges for outgoing packages for hotel guests. Maintains cleanliness and safety in assigned work area and performs all duties in compliance with Knott's Hotel Safety Guidelines. Maintains organization and security of luggage holding area. Adheres to Cedar Fair's Rules of Conduct including specific costuming and grooming standards. Takes breaks and meal periods with posted schedule, Knott's Berry Farm, and California State policies. Other duties may be assigned. Qualifications: Must be outgoing and able to handle multiple tasks at once in a fast-paced environment. Ability to work nights, weekends, and holiday periods to meet business needs. Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law. Ability to pass a background check if 18 years of age or older, which may include, but not limited to, credit, criminal, DMV, previous employment, education, and personal references, per Company policy, unless prohibited by federal, state, or provincial law.
Mar 25, 2024
Full time
Overview: $16.58 / hour The Bell Attendant will greet all guests arriving at the Knott's Hotel in a friendly and professional manner, while also assisting guests with loading and unloading luggage to and from guest rooms. Age requirement: 18+ Part-time Position Are you looking for a fun and rewarding job? Interested in meeting people from all over and gaining skills that will last a lifetime? Then Knott's Berry Farm is the place for you! Working at Knott's Berry Farm, you will have access to these amazing perks: Complimentary admission to Knott's Berry Farm and all Cedar Fair parks Earn complimentary tickets for your friends and family Discounts on food and merchandise Special events for associates only Building lifelong friendships Resume building skills Flexible schedule Employee recognition programs Responsibilities: Holds and stores guest luggage as necessary. Issues guests claim tickets for luggage that is being stored. Retrieves guest luggage based on the claim tickets and assists guests in transporting belongings. Provides guests with information about Knott's Hotel, hotel policies, Knott's Berry Farm, local attractions, and special promotions when needed to improve the guests' experience. Interacts with guests in a friendly, courteous, and professional manner. Provides guest service according to Knott's Hotel standards by answering telephones, giving directions, and initiating guest interactions. Secures and arranges the transfer of packages, guests dry cleaning and other meeting supplies to the appropriate areas. Tags articles, records information, and arranges for outgoing packages for hotel guests. Maintains cleanliness and safety in assigned work area and performs all duties in compliance with Knott's Hotel Safety Guidelines. Maintains organization and security of luggage holding area. Adheres to Cedar Fair's Rules of Conduct including specific costuming and grooming standards. Takes breaks and meal periods with posted schedule, Knott's Berry Farm, and California State policies. Other duties may be assigned. Qualifications: Must be outgoing and able to handle multiple tasks at once in a fast-paced environment. Ability to work nights, weekends, and holiday periods to meet business needs. Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law. Ability to pass a background check if 18 years of age or older, which may include, but not limited to, credit, criminal, DMV, previous employment, education, and personal references, per Company policy, unless prohibited by federal, state, or provincial law.
Amrit Ocean Resort and Residences
West Palm Beach, Florida
Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Amrit Ocean Resort & Residences The first-of-its-kind Five Star personalized luxury wellness community is launching our first location in South East Florida. Located on 7.5 acres oceanfront, Amrit unites the ancient inner-science of the East and Western technology for personalized luxury that promotes mindful living with unlimited potential. Utilizing the time-honored practice of Eight Limbs of Patanjali with Five Pillars of Wellness (Mindfulness, Nutrition, Fitness, Relaxation and Sleep), Amrit's 24/7 Personal Wellness Advisors work with guests to identify their Personalized Roadmap to Wellness. Amrit's two towers, Peace and Happiness comprise 182 wellness residents, 153 wellness resort suites including 30 destination spa suites, chlorine free pools, natural bistro with teaching kitchen, farm to table restaurant, meeting/celebration space, hair-health full service salon, outdoor activities/experiences and 100,000 sf of wellness and spa spread over four floors indoors and out. Featuring Aayush, an extensive hydrothermal circuit with co-ed and gender specific areas, plus hamam, flotation pod and terraces with panoramic ocean views. Amrit, in partnership with leading wellness innovators, globally renown mindfulness experts, and a spa floor dedicated to innovative treatments and services, will provide the tools, technology, resources and experiences for guests to achieve personalized peace and happiness and ultimately, wellness for life. Overview: The Wellness Attendant requires an energetic, service-oriented individual with an affinity for order and cleanliness. Their purpose is to guide the guest through their spa experience while ensuring all service and facility standards are met. This person must be experienced in dealing with the public, enthusiastic, friendly and accommodating. Responsibilities: Fundamental Requirements : Ability to handle all guest interactions with the highest level of professionalism Solid communication and organization Strong ability to multi-task Passion for service Strong interpersonal and team player skills Strong problem solving skills Responsibilities Engages with guests to provide a seamless service and maintains the cleanliness of the locker rooms, pools, spa, spa lounges, fitness and integrated wellness areas. Provides guests with facilities and locker room orientation, offers tours and can advise of facility offerings and retail options when asked. Work harmoniously and professionally with co-workers and supervisors including assisting other staff with set-up and breakdown of their respective treatment areas when needed. Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; complaint resolution and assistance with spa-related guest inquiries. Must be able to effectively communicate with all levels of employees and guests in an attentive, friendly, courteous and service oriented manner. Provide proper and safe guidance to our guests, residents and their guests, to operate and care of all equipment including, gym equipment, free weights, bicycles, steam room and handicapped lift. Provide information and assistance to hotel guests, residents and their guests as requested, give them an orientation, have them register and is familiar with all hotel services and hours of operation. Report equipment malfunctions promptly and accurately. Ensure safety procedures are followed and notified to Security of any accident or injury. Distribute and stock towels, robes, toiletries, juices, fruits and other items or amenities needed in the area to provide guests with a level of service in keeping with a luxury five-star environment. Follow the proper procedures to report when any items will be needed to restock inventory. Enforce fitness rules and regulation with guests. Clean all the wellness areas including lockers, fitness area, pool decks, steam rooms and any other area within the wellness facilities. Work harmoniously and professionally with co-workers and supervisors. Perform other tasks or projects as assigned by hotel management and staff. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the hotel's needs. Maintain high standards of personal appearance and grooming, which includes wearing the proper attire and nametag. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Qualifications: Education & Experience: High School Diploma or equivalent preferred. Previous spa or health club experience preferred. Minimum of one year experience in customer service. Physical requirements: Flexible and long hours sometimes required. Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects Conduct To maintain a high standard of appearance and personal hygiene at all times as per Amrit Ocean grooming standards. To be always courteous to guests and other members of staff. To be adaptable and accountable for all actions. Training Must adhere to training as set down Spa management. Must attend all training courses as deemed necessary by Spa Management. Other To assist with day to day running of the Spa. To always assist all guests and other members of staff. To attend to guests in both the relaxation room and waiting areas Assist with guest and members demonstrations and events. To perform any other duties deemed reasonable by Spa Management. Maintain a warm and friendly demeanor at all times
Mar 21, 2024
Full time
Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Amrit Ocean Resort & Residences The first-of-its-kind Five Star personalized luxury wellness community is launching our first location in South East Florida. Located on 7.5 acres oceanfront, Amrit unites the ancient inner-science of the East and Western technology for personalized luxury that promotes mindful living with unlimited potential. Utilizing the time-honored practice of Eight Limbs of Patanjali with Five Pillars of Wellness (Mindfulness, Nutrition, Fitness, Relaxation and Sleep), Amrit's 24/7 Personal Wellness Advisors work with guests to identify their Personalized Roadmap to Wellness. Amrit's two towers, Peace and Happiness comprise 182 wellness residents, 153 wellness resort suites including 30 destination spa suites, chlorine free pools, natural bistro with teaching kitchen, farm to table restaurant, meeting/celebration space, hair-health full service salon, outdoor activities/experiences and 100,000 sf of wellness and spa spread over four floors indoors and out. Featuring Aayush, an extensive hydrothermal circuit with co-ed and gender specific areas, plus hamam, flotation pod and terraces with panoramic ocean views. Amrit, in partnership with leading wellness innovators, globally renown mindfulness experts, and a spa floor dedicated to innovative treatments and services, will provide the tools, technology, resources and experiences for guests to achieve personalized peace and happiness and ultimately, wellness for life. Overview: The Wellness Attendant requires an energetic, service-oriented individual with an affinity for order and cleanliness. Their purpose is to guide the guest through their spa experience while ensuring all service and facility standards are met. This person must be experienced in dealing with the public, enthusiastic, friendly and accommodating. Responsibilities: Fundamental Requirements : Ability to handle all guest interactions with the highest level of professionalism Solid communication and organization Strong ability to multi-task Passion for service Strong interpersonal and team player skills Strong problem solving skills Responsibilities Engages with guests to provide a seamless service and maintains the cleanliness of the locker rooms, pools, spa, spa lounges, fitness and integrated wellness areas. Provides guests with facilities and locker room orientation, offers tours and can advise of facility offerings and retail options when asked. Work harmoniously and professionally with co-workers and supervisors including assisting other staff with set-up and breakdown of their respective treatment areas when needed. Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; complaint resolution and assistance with spa-related guest inquiries. Must be able to effectively communicate with all levels of employees and guests in an attentive, friendly, courteous and service oriented manner. Provide proper and safe guidance to our guests, residents and their guests, to operate and care of all equipment including, gym equipment, free weights, bicycles, steam room and handicapped lift. Provide information and assistance to hotel guests, residents and their guests as requested, give them an orientation, have them register and is familiar with all hotel services and hours of operation. Report equipment malfunctions promptly and accurately. Ensure safety procedures are followed and notified to Security of any accident or injury. Distribute and stock towels, robes, toiletries, juices, fruits and other items or amenities needed in the area to provide guests with a level of service in keeping with a luxury five-star environment. Follow the proper procedures to report when any items will be needed to restock inventory. Enforce fitness rules and regulation with guests. Clean all the wellness areas including lockers, fitness area, pool decks, steam rooms and any other area within the wellness facilities. Work harmoniously and professionally with co-workers and supervisors. Perform other tasks or projects as assigned by hotel management and staff. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the hotel's needs. Maintain high standards of personal appearance and grooming, which includes wearing the proper attire and nametag. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Qualifications: Education & Experience: High School Diploma or equivalent preferred. Previous spa or health club experience preferred. Minimum of one year experience in customer service. Physical requirements: Flexible and long hours sometimes required. Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects Conduct To maintain a high standard of appearance and personal hygiene at all times as per Amrit Ocean grooming standards. To be always courteous to guests and other members of staff. To be adaptable and accountable for all actions. Training Must adhere to training as set down Spa management. Must attend all training courses as deemed necessary by Spa Management. Other To assist with day to day running of the Spa. To always assist all guests and other members of staff. To attend to guests in both the relaxation room and waiting areas Assist with guest and members demonstrations and events. To perform any other duties deemed reasonable by Spa Management. Maintain a warm and friendly demeanor at all times
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: An urban retreat in the heart of the Mile High city. Plan a getaway at our elevated mountain metropolis. Explore a variety of sporting events and concerts across the Mile High City, feel the warmth of family-friendly performing arts classics or hit the slopes just a short drive away from Four Seasons Hotel Denver. Stay in for the quiet nights with 24-hour room service, savour locally sourced ingredients prepared by classically trained chefs, slip into bliss with handcrafted cocktails at EDGE Restaurant & Bar or unwind at our spa with a selection of rejuvenating treatments. Spa Attendant Part Time Four Seasons Hotel Denver Four Seasons Hotel Denver is seeking a Male Spa Attendant with experience delivering exceptional service. The deeply instilled Four Seasons culture is personified by its employees, people who share a single focus and are inspired to offer great service. Four Seasons Hotels and Resorts is FORTUNE Magazine's "100 Best Companies to Work For." "The reason for our success is no secret. It comes down to one single principle that transcends time and geography, religion, and culture. It's the Golden Rule - the simple idea that if you treat people well, the way you would like to be treated, they will do the same." - Isadore Sharp, Founder and Chairman Four Seasons Hotels and Resorts Join our Team Work on a team that is built around adaptability & flexibility, service passion, professionalism, ethic for work integrity, communication, and teamwork. Four Seasons Hotel Denver is rated AAA Five Diamond since 2015. We are located in the heart of Denver's theatre district offering 239 ultra-spacious guest rooms and suites; 100 private residences; a top rated restaurant, EDGE; and a luxury spa. Responsibilities The ability to maintain cleanliness and spa standards in the male locker room, work out area and pool. Handle all guest interactions with the highest level of hospitality and professionalism. Accommodate special requests whenever possible, resolve customer complaints, and assist customers in all inquiries in connection with spa services. This position does require an applicant with a flexible schedule, able to work day and afternoon shifts, weekends, and holidays. Preferred Qualifications and Skills 6 months in the hospitality industry work and/or fitness, health club related work Successful candidate must possess legal work authorization in the United States What to Expect: Hourly Rate $19.06 Be part of a cohesive team with opportunities to build a successful career with global potential Discounted RTD Flex Pass for employees 401k participation with a company matching program Complimentary stays at Four Seasons worldwide (subject to availability) Free employee meals prepared by the culinary team Complimentary dry cleaning of employee uniforms Learn more about what it is like to work at Four Seasons, visit us: Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -
Mar 18, 2024
Full time
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: An urban retreat in the heart of the Mile High city. Plan a getaway at our elevated mountain metropolis. Explore a variety of sporting events and concerts across the Mile High City, feel the warmth of family-friendly performing arts classics or hit the slopes just a short drive away from Four Seasons Hotel Denver. Stay in for the quiet nights with 24-hour room service, savour locally sourced ingredients prepared by classically trained chefs, slip into bliss with handcrafted cocktails at EDGE Restaurant & Bar or unwind at our spa with a selection of rejuvenating treatments. Spa Attendant Part Time Four Seasons Hotel Denver Four Seasons Hotel Denver is seeking a Male Spa Attendant with experience delivering exceptional service. The deeply instilled Four Seasons culture is personified by its employees, people who share a single focus and are inspired to offer great service. Four Seasons Hotels and Resorts is FORTUNE Magazine's "100 Best Companies to Work For." "The reason for our success is no secret. It comes down to one single principle that transcends time and geography, religion, and culture. It's the Golden Rule - the simple idea that if you treat people well, the way you would like to be treated, they will do the same." - Isadore Sharp, Founder and Chairman Four Seasons Hotels and Resorts Join our Team Work on a team that is built around adaptability & flexibility, service passion, professionalism, ethic for work integrity, communication, and teamwork. Four Seasons Hotel Denver is rated AAA Five Diamond since 2015. We are located in the heart of Denver's theatre district offering 239 ultra-spacious guest rooms and suites; 100 private residences; a top rated restaurant, EDGE; and a luxury spa. Responsibilities The ability to maintain cleanliness and spa standards in the male locker room, work out area and pool. Handle all guest interactions with the highest level of hospitality and professionalism. Accommodate special requests whenever possible, resolve customer complaints, and assist customers in all inquiries in connection with spa services. This position does require an applicant with a flexible schedule, able to work day and afternoon shifts, weekends, and holidays. Preferred Qualifications and Skills 6 months in the hospitality industry work and/or fitness, health club related work Successful candidate must possess legal work authorization in the United States What to Expect: Hourly Rate $19.06 Be part of a cohesive team with opportunities to build a successful career with global potential Discounted RTD Flex Pass for employees 401k participation with a company matching program Complimentary stays at Four Seasons worldwide (subject to availability) Free employee meals prepared by the culinary team Complimentary dry cleaning of employee uniforms Learn more about what it is like to work at Four Seasons, visit us: Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -
Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle Location: Overview: The Spa Locker Attendant is responsible for providing personal service, stocking the spa amenities and product areas, and orientating guests to the spa facilities. Responsibilities: Embrace and practice Spa Lilliana's Guest Service Standards. Monitor the spa locker room, treatment room area, boutique, and relaxation room for safety and cleanliness Aid guests utilizing the spa. Check guests into the spa area by issuing keys, robes, & slippers. Check guest schedules on the computer. Maintain a safe, full-stocked, clean, and neat work area. Remove dirty linens and restock with clean fresh linens. Assist in maintaining appropriate levels of linen inventory in the spa. Assist in the preparation of products and equipment for spa services. Provide tours and spa information to guests. Read communication boards, logs, and memos before the beginning shift. Attend all scheduled staff meetings and training sessions. Liaison between the guest and the spa service provider, facilitating communication. Come to work in appropriate uniform, with proper grooming. Arrive at work at the time listed on the schedule. Use telephone procedures as dictated by Spa Standard Operating Procedure. Maintain a friendly and cooperative attitude toward your fellow staff members and guests. Report unsafe conditions to management and fill out a maintenance request for equipment in need of repair Report accidents immediately . Do not solicit gratuities or comment on the amount of gratuity given. Adhere to the Walton County municipal code and the laws of Florida. Qualifications: Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous, and service-oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner. Attend all hotel-required meetings and training. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating , preventing, identifying , and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives . Must be able to cross-train in other hotel-related areas. Must be able to maintain the confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management. Always maintain a friendly and warm demeanor. Hygiene is key in this environment due to the proximity of working with the clients. At no time is cigarette smoke allowed to be on the hands, clothes, or breath of a spa employee during a shift. Flexible and long hours sometimes required . Medium work - Exerting up to 50 pounds of force occasionally, and/or 25 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. High School diploma or equivalent and/or 1-year experience in a spa or related field preferred. At least 1-year of retail experience preferred. Bi-lingual preferred.
Mar 17, 2024
Full time
Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle Location: Overview: The Spa Locker Attendant is responsible for providing personal service, stocking the spa amenities and product areas, and orientating guests to the spa facilities. Responsibilities: Embrace and practice Spa Lilliana's Guest Service Standards. Monitor the spa locker room, treatment room area, boutique, and relaxation room for safety and cleanliness Aid guests utilizing the spa. Check guests into the spa area by issuing keys, robes, & slippers. Check guest schedules on the computer. Maintain a safe, full-stocked, clean, and neat work area. Remove dirty linens and restock with clean fresh linens. Assist in maintaining appropriate levels of linen inventory in the spa. Assist in the preparation of products and equipment for spa services. Provide tours and spa information to guests. Read communication boards, logs, and memos before the beginning shift. Attend all scheduled staff meetings and training sessions. Liaison between the guest and the spa service provider, facilitating communication. Come to work in appropriate uniform, with proper grooming. Arrive at work at the time listed on the schedule. Use telephone procedures as dictated by Spa Standard Operating Procedure. Maintain a friendly and cooperative attitude toward your fellow staff members and guests. Report unsafe conditions to management and fill out a maintenance request for equipment in need of repair Report accidents immediately . Do not solicit gratuities or comment on the amount of gratuity given. Adhere to the Walton County municipal code and the laws of Florida. Qualifications: Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous, and service-oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner. Attend all hotel-required meetings and training. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating , preventing, identifying , and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives . Must be able to cross-train in other hotel-related areas. Must be able to maintain the confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management. Always maintain a friendly and warm demeanor. Hygiene is key in this environment due to the proximity of working with the clients. At no time is cigarette smoke allowed to be on the hands, clothes, or breath of a spa employee during a shift. Flexible and long hours sometimes required . Medium work - Exerting up to 50 pounds of force occasionally, and/or 25 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. High School diploma or equivalent and/or 1-year experience in a spa or related field preferred. At least 1-year of retail experience preferred. Bi-lingual preferred.
Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes. If you are an internal applicant, please log into Workday and apply for your application to be considered. Please Click Here to apply internally. Spa Attendant SUMMARY The Spa Attendant requires an individual who is energetic and service oriented with an affinity for order and cleanliness. Their purpose is to guide the guest through their spa experience while ensuring all service and facility standards are met. This person must be experienced in dealing with the public, enthusiastic, friendly and accommodating. ESSENTIAL FUNCTIONS Welcoming guests and showing them to their lockers. Anticipate guest needs and efficiently handle all guest requests. Issues locker keys and towels and monitors the return of those items. Assist with the cleanliness and organization of locker rooms and issue desk. Ensuring an adequate supply of clean towels, robes and guest-wear are available. Maintain a clean, neat and organized issue desk by wiping counters, keeping counters clutter-free and organizing drawers and cabinets. Assisting with removing used linen and restocking linen. QUALIFICATIONS High School Diploma or equivalent preferred. Previous spa or health club experience preferred. Minimum of one year experience in customer service. PHYSICAL REQUIREMENTS Position requires walking and giving direction most of the working day; must be able to stand and exert well-paced mobility for up to 6 hours in length. Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks. Must be able to lift up to 25 lbs. on a regular and continuing basis. Must be able to push and pull carts and equipment weighing up to 250 lbs. occasionally. In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Mar 14, 2024
Full time
Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes. If you are an internal applicant, please log into Workday and apply for your application to be considered. Please Click Here to apply internally. Spa Attendant SUMMARY The Spa Attendant requires an individual who is energetic and service oriented with an affinity for order and cleanliness. Their purpose is to guide the guest through their spa experience while ensuring all service and facility standards are met. This person must be experienced in dealing with the public, enthusiastic, friendly and accommodating. ESSENTIAL FUNCTIONS Welcoming guests and showing them to their lockers. Anticipate guest needs and efficiently handle all guest requests. Issues locker keys and towels and monitors the return of those items. Assist with the cleanliness and organization of locker rooms and issue desk. Ensuring an adequate supply of clean towels, robes and guest-wear are available. Maintain a clean, neat and organized issue desk by wiping counters, keeping counters clutter-free and organizing drawers and cabinets. Assisting with removing used linen and restocking linen. QUALIFICATIONS High School Diploma or equivalent preferred. Previous spa or health club experience preferred. Minimum of one year experience in customer service. PHYSICAL REQUIREMENTS Position requires walking and giving direction most of the working day; must be able to stand and exert well-paced mobility for up to 6 hours in length. Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks. Must be able to lift up to 25 lbs. on a regular and continuing basis. Must be able to push and pull carts and equipment weighing up to 250 lbs. occasionally. In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
SPANISH PEAKS MOUNTAIN CLUB
Bluffton, South Carolina
Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes. If you are an internal applicant, please log into Workday and apply for your application to be considered. Please Click Here ($1471.htmld) to apply internally. Spa Attendant SUMMARY The Spa Attendant requires an individual who is energetic and service oriented with an affinity for order and cleanliness. Their purpose is to guide the guest through their spa experience while ensuring all service and facility standards are met. This person must be experienced in dealing with the public, enthusiastic, friendly and accommodating. ESSENTIAL FUNCTIONS + Welcoming guests and showing them to their lockers. + Anticipate guest needs and efficiently handle all guest requests. + Issues locker keys and towels and monitors the return of those items. + Assist with the cleanliness and organization of locker rooms and issue desk. + Ensuring an adequate supply of clean towels, robes and guest-wear are available. + Maintain a clean, neat and organized issue desk by wiping counters, keeping counters clutter-free and organizing drawers and cabinets. + Assisting with removing used linen and restocking linen. QUALIFICATIONS + High School Diploma or equivalent preferred. + Previous spa or health club experience preferred. + Minimum of one year experience in customer service. PHYSICAL REQUIREMENTS Position requires walking and giving direction most of the working day; must be able to stand and exert well-paced mobility for up to 6 hours in length. Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks. Must be able to lift up to 25 lbs. on a regular and continuing basis. Must be able to push and pull carts and equipment weighing up to 250 lbs. occasionally. In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. At Montage Hotels & Resorts and Pendry Hotels, we're committed to delivering extraordinary, personalized and authentic experiences. How we get there is by empowering our associates to think creatively. Grow their talents. Encourage them to have fun. And allow them to follow their passion in creating moments guests will long remember. At Montage and Pendry, opportunities for career growth are bountiful, and training programs are open to those seeking advancement. We encourage all of our associates to continuously learn and grow. Working at Montage and Pendry is more than a job; it's a way of life. Privacy Policy ()
Mar 13, 2024
Full time
Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes. If you are an internal applicant, please log into Workday and apply for your application to be considered. Please Click Here ($1471.htmld) to apply internally. Spa Attendant SUMMARY The Spa Attendant requires an individual who is energetic and service oriented with an affinity for order and cleanliness. Their purpose is to guide the guest through their spa experience while ensuring all service and facility standards are met. This person must be experienced in dealing with the public, enthusiastic, friendly and accommodating. ESSENTIAL FUNCTIONS + Welcoming guests and showing them to their lockers. + Anticipate guest needs and efficiently handle all guest requests. + Issues locker keys and towels and monitors the return of those items. + Assist with the cleanliness and organization of locker rooms and issue desk. + Ensuring an adequate supply of clean towels, robes and guest-wear are available. + Maintain a clean, neat and organized issue desk by wiping counters, keeping counters clutter-free and organizing drawers and cabinets. + Assisting with removing used linen and restocking linen. QUALIFICATIONS + High School Diploma or equivalent preferred. + Previous spa or health club experience preferred. + Minimum of one year experience in customer service. PHYSICAL REQUIREMENTS Position requires walking and giving direction most of the working day; must be able to stand and exert well-paced mobility for up to 6 hours in length. Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks. Must be able to lift up to 25 lbs. on a regular and continuing basis. Must be able to push and pull carts and equipment weighing up to 250 lbs. occasionally. In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. At Montage Hotels & Resorts and Pendry Hotels, we're committed to delivering extraordinary, personalized and authentic experiences. How we get there is by empowering our associates to think creatively. Grow their talents. Encourage them to have fun. And allow them to follow their passion in creating moments guests will long remember. At Montage and Pendry, opportunities for career growth are bountiful, and training programs are open to those seeking advancement. We encourage all of our associates to continuously learn and grow. Working at Montage and Pendry is more than a job; it's a way of life. Privacy Policy ()
Overview: $18.25 / hour Effectively cleans and maintains the hotel guest rooms on a daily basis. The goal of the position is to produce clean rooms for our hotel guests. To understand, operate, and perform all functions of the position. Consistently strive to enhance overall operation. Part-time Position Are you looking for a fun and rewarding job? Interested in meeting people from all over and gaining skills that will last a lifetime? Then Knott's Berry Farm is the place for you! Working at Knott's Berry Farm, you will have access to these amazing perks: Complimentary admission to Knott's Berry Farm and all Cedar Fair parks Earn complimentary tickets for your friends and family Discounts on food and merchandise Special events for associates only Building lifelong friendships Resume building skills Flexible schedule Employee recognition programs Responsibilities: Cleans and maintains all areas of a guest-room including making beds, cleaning bathroom fixtures, removing dirty linen, replacing all used guest amenities, dusting, vacuuming, emptying trash, mopping floors, etc. Responsible for completing their guest-room task assignment daily, responding to guest requests and inquiries, reporting maintenance issues, collecting and labeling lost and found items, and responding to the requests of team leaders. Completes deep clean projects (as assigned). Ensures that all assigned areas, which may include: hallways, pool area, video room, banquet spaces, stairways, public bathrooms, public areas, lobby area, elevators, elevator landings, fitness center, linen closets, hallways, vending machines, and outdoor walkways are cleaned daily in accordance to Knott's Berry Farm standards. Works with chemicals in accordance with all safety guidelines listed on the safety data sheets (SDS). Uses cleaning equipment in accordance with the departmental safety guidelines. Utilizes personal protective equipment (PPE) as necessary Completes any other projects as assigned by supervision. Qualifications: Previous experience preferred but not required. Ability to perform physical and repetitious tasks. Flexible availability to include evenings, weekends, and holidays. Ability to work between the hours of 9:00 am - 7:00 pm Ability to work nights, weekends and holiday periods to meet business needs. Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law. Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.
Mar 11, 2024
Full time
Overview: $18.25 / hour Effectively cleans and maintains the hotel guest rooms on a daily basis. The goal of the position is to produce clean rooms for our hotel guests. To understand, operate, and perform all functions of the position. Consistently strive to enhance overall operation. Part-time Position Are you looking for a fun and rewarding job? Interested in meeting people from all over and gaining skills that will last a lifetime? Then Knott's Berry Farm is the place for you! Working at Knott's Berry Farm, you will have access to these amazing perks: Complimentary admission to Knott's Berry Farm and all Cedar Fair parks Earn complimentary tickets for your friends and family Discounts on food and merchandise Special events for associates only Building lifelong friendships Resume building skills Flexible schedule Employee recognition programs Responsibilities: Cleans and maintains all areas of a guest-room including making beds, cleaning bathroom fixtures, removing dirty linen, replacing all used guest amenities, dusting, vacuuming, emptying trash, mopping floors, etc. Responsible for completing their guest-room task assignment daily, responding to guest requests and inquiries, reporting maintenance issues, collecting and labeling lost and found items, and responding to the requests of team leaders. Completes deep clean projects (as assigned). Ensures that all assigned areas, which may include: hallways, pool area, video room, banquet spaces, stairways, public bathrooms, public areas, lobby area, elevators, elevator landings, fitness center, linen closets, hallways, vending machines, and outdoor walkways are cleaned daily in accordance to Knott's Berry Farm standards. Works with chemicals in accordance with all safety guidelines listed on the safety data sheets (SDS). Uses cleaning equipment in accordance with the departmental safety guidelines. Utilizes personal protective equipment (PPE) as necessary Completes any other projects as assigned by supervision. Qualifications: Previous experience preferred but not required. Ability to perform physical and repetitious tasks. Flexible availability to include evenings, weekends, and holidays. Ability to work between the hours of 9:00 am - 7:00 pm Ability to work nights, weekends and holiday periods to meet business needs. Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law. Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.
Heritage Hotel Golf Spa and Conference Center
Southbury, Connecticut
We are searching for an enthusiastic, service-focused athletic club front desk receptionist to join our guest services team. You'll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now! Part-time, hours between 5:30 am and 5:30 pm Responsibilities: • Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers • Mitigate customer complaints as needed Qualifications: • Well-versed in taking telephone calls and handling stressful situations • High school graduate, GED recipient, or equivalent • Displays impeccable interpersonal, time management, organizational skills, and customer service skills About Company: Tucked away near the scenic Litchfield Hills of Connecticut and conveniently located between New York & Boston, The Heritage Hotel, Golf, Spa, & Conference Center boasts New England charm with a modern touch. We offer many on-site amenities to enhance your stay, such as a full-service spa, complete gym & health club, a restaurant, golfing, & more. The state of Connecticut boasts many diverse dining options, attractions for all ages & interests, historical sites & museums, and many micro-breweries & distilleries. Check out our explore page and plan your New England adventure today!
Mar 08, 2024
Full time
We are searching for an enthusiastic, service-focused athletic club front desk receptionist to join our guest services team. You'll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now! Part-time, hours between 5:30 am and 5:30 pm Responsibilities: • Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers • Mitigate customer complaints as needed Qualifications: • Well-versed in taking telephone calls and handling stressful situations • High school graduate, GED recipient, or equivalent • Displays impeccable interpersonal, time management, organizational skills, and customer service skills About Company: Tucked away near the scenic Litchfield Hills of Connecticut and conveniently located between New York & Boston, The Heritage Hotel, Golf, Spa, & Conference Center boasts New England charm with a modern touch. We offer many on-site amenities to enhance your stay, such as a full-service spa, complete gym & health club, a restaurant, golfing, & more. The state of Connecticut boasts many diverse dining options, attractions for all ages & interests, historical sites & museums, and many micro-breweries & distilleries. Check out our explore page and plan your New England adventure today!