Aimbridge Hospitality
Burlington, Vermont
Job Summary The Bar Shift Leader is a trusted, respected, and engaged key staff member that represents our values and has a positive impact on the bar and restaurant team. The Shift Leader is responsible for maintaining a frontline service position as part of the tip pool while also setting the pace and holding responsibility to improve the participation and engagement of the bar team in addition to or in the absence of the Bar Manager. This includes holding standards, resolving conflicts, owning guest turnarounds, positive communication, exemplifying our service standards, maintaining organization, monitoring side work, and bringing closure to shifts. This position is focused on improving communication, pushing the bar staff to embrace new expectations of bar communication log, opening / closing duties, cleaning projects, perishable bar prep, and creating a better overall team effort to maintain the operating function of the bar. The goal is a bar system that cleans, organizes, preps, and communicates well as it operates. The Shift Leader assists the Bar Manager in specific operational duties before, during, and after the shift. Responsibilities QUALIFICATIONS AND JOB RESPONSIBILITIES: High School diploma, or equivalent is required. Three to six months related experience; or equivalent combination of training and experience; supervisory experience desired. Must be Tips Certified (Responsible Alcohol Serving) and hold a food sanitation license. Set example for shift notes / logbook use for bar staff Set example for monitoring and proactive communication for perishable prep and supplies Set example for better participation in prep / par levels of perishable prep, garnish, mixers, etc Set example for open / close / daily / periodic cleaning checklists Collaboration on cocktail swaps, recipes, bartender, and staff training for swaps Cocktail well drainage system cleaning & maintenance Draft beer system line cleaning & maintenance collaboration with MOD Draft system faucets / coupler deep clean and disinfection Partner with Bar Manager on bulk prep of garnishes, syrups, mixes, tinctures Participate in new bartender training as directed by Bar manager Participation in new server training as directed by GM and Bar Manager Participate in ongoing beverage knowledge, updates, and counts for Compass Meeting Assist with Liquor pick-up / stocking Additional Compensation Additional $2 per hour for all bar or server shifts while in the tip pool Ability to manage difficult or emotional customer situations; includes the ability to respond promptly to customer needs and requests for service and assistance. Ability to maintain a high level of professionalism; treats others with respect and consideration regardless of their status or position. Knowledge of and ability to appropriately interpret and follow policies and procedures. Knowledge of and ability to adhere to safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly. Ability to present and express ideas and information clearly and concisely in a manner appropriate to audience whether verbal or written. Ability to meet the demands of the work schedule to be at work and on time. May occasionally require the ability to work outside of regularly scheduled hours. Schedules may vary based on business need. Approach all encounters with guests and employees in an attentive friendly courteous and service oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working. Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Service guests with all food and beverage requirements in a warm friendly courteous and professional manner. Presents menu answers questions and take beverage orders. Computes bill and accepts payment; tracks sales receipts. Inventories beverage supplies and equipment weekly and order supplies as needed. Ensures all temp logs and waste logs are maintained daily. Ensures tips are reported properly for tax processing. Supervises bistro staff including training new hires creating schedules monitoring and communicating with staff Other duties as assigned. Property Details Situated on the waterfront, Hilton Burlington offers expansive views of the scenic Lake Champlain and the picturesque Adirondacks. With its convenient location, on-site amenities and substantial event space, our hotel has something for everyone. Visitors can explore the area's many attractions and activities including a scenic lake cruise on The Spirit of Ethan Allen and Burlington Segway Tours. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
Job Summary The Bar Shift Leader is a trusted, respected, and engaged key staff member that represents our values and has a positive impact on the bar and restaurant team. The Shift Leader is responsible for maintaining a frontline service position as part of the tip pool while also setting the pace and holding responsibility to improve the participation and engagement of the bar team in addition to or in the absence of the Bar Manager. This includes holding standards, resolving conflicts, owning guest turnarounds, positive communication, exemplifying our service standards, maintaining organization, monitoring side work, and bringing closure to shifts. This position is focused on improving communication, pushing the bar staff to embrace new expectations of bar communication log, opening / closing duties, cleaning projects, perishable bar prep, and creating a better overall team effort to maintain the operating function of the bar. The goal is a bar system that cleans, organizes, preps, and communicates well as it operates. The Shift Leader assists the Bar Manager in specific operational duties before, during, and after the shift. Responsibilities QUALIFICATIONS AND JOB RESPONSIBILITIES: High School diploma, or equivalent is required. Three to six months related experience; or equivalent combination of training and experience; supervisory experience desired. Must be Tips Certified (Responsible Alcohol Serving) and hold a food sanitation license. Set example for shift notes / logbook use for bar staff Set example for monitoring and proactive communication for perishable prep and supplies Set example for better participation in prep / par levels of perishable prep, garnish, mixers, etc Set example for open / close / daily / periodic cleaning checklists Collaboration on cocktail swaps, recipes, bartender, and staff training for swaps Cocktail well drainage system cleaning & maintenance Draft beer system line cleaning & maintenance collaboration with MOD Draft system faucets / coupler deep clean and disinfection Partner with Bar Manager on bulk prep of garnishes, syrups, mixes, tinctures Participate in new bartender training as directed by Bar manager Participation in new server training as directed by GM and Bar Manager Participate in ongoing beverage knowledge, updates, and counts for Compass Meeting Assist with Liquor pick-up / stocking Additional Compensation Additional $2 per hour for all bar or server shifts while in the tip pool Ability to manage difficult or emotional customer situations; includes the ability to respond promptly to customer needs and requests for service and assistance. Ability to maintain a high level of professionalism; treats others with respect and consideration regardless of their status or position. Knowledge of and ability to appropriately interpret and follow policies and procedures. Knowledge of and ability to adhere to safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly. Ability to present and express ideas and information clearly and concisely in a manner appropriate to audience whether verbal or written. Ability to meet the demands of the work schedule to be at work and on time. May occasionally require the ability to work outside of regularly scheduled hours. Schedules may vary based on business need. Approach all encounters with guests and employees in an attentive friendly courteous and service oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working. Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Service guests with all food and beverage requirements in a warm friendly courteous and professional manner. Presents menu answers questions and take beverage orders. Computes bill and accepts payment; tracks sales receipts. Inventories beverage supplies and equipment weekly and order supplies as needed. Ensures all temp logs and waste logs are maintained daily. Ensures tips are reported properly for tax processing. Supervises bistro staff including training new hires creating schedules monitoring and communicating with staff Other duties as assigned. Property Details Situated on the waterfront, Hilton Burlington offers expansive views of the scenic Lake Champlain and the picturesque Adirondacks. With its convenient location, on-site amenities and substantial event space, our hotel has something for everyone. Visitors can explore the area's many attractions and activities including a scenic lake cruise on The Spirit of Ethan Allen and Burlington Segway Tours. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
Xanterra Parks & Resorts
Yellowstone National Park, Wyoming
Overview This posting is for students enrolled in the ACMNP or CRU program. If you are not a member of this group, please do not apply. Tim Schuman; and Lauren Eisenhart are the administrators of the group. Live. Work. Explore. as a part of our ACMNP and CRU team in Yellowstone National Park! Are you enthusiastic about hospitality, people, and beautiful places? By working at Yellowstone National Park, you will get all three! Our ACMNP and CRU students work with our lodging and Food & Beverage department. Job Summary: As a Room Attendant, you will clean and prepare guest rooms (strip and make beds, clean toilets, vacuum) cleaning 14-20 rooms each day. As a Kitchen Staff, you will perform a variety of tasks in and around the back of the house area of our dining facilities, below are the tasks you may be asked to do during your shift. The Details:Position Type: SeasonalSeason Dates: May-AugustPay: $15/hr.Schedule: Typical schedule is 40 hours, 5 days/per week (may include shift work, weekends, evenings, and holidays) Why Yellowstone National Park?We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection, we are the primary authorized concessionaire in Yellowstone, and proud stewards of the park. Life in Yellowstone: Employee housing (dormitory-style) and on-site employee meals (cafeteria-style). Room & Board costs equal to $17.00/day and are deducted bi-weekly (approximately $234.00) from your paycheck Free on-site laundry facility, Wi-Fi (limited bandwidth), and utilities included No Wyoming state taxes deducted from your paycheck A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities Meet people of all ages from all over the country and world! Benefits and Perks: Free Employee Recreation Program (recreation centers, athletics, gear rentals, seminars, van trips, hiking, and more). Employee discounts on retail, food & beverage, lodging, and activities in Yellowstone Employee discounts at local gateway communities Access to maintained campgrounds and back country campsites inside and around the park Over 1,000 miles of hiking trails inside the park itself Fresh air, breathtaking views, and clear night skies World-class wildlife viewing of bison, elk, moose, wolves, bears, and more Approximately 500 geysers (the largest concentration in the world) and hot springs, including Grand Prismatic, the third largest in the world Responsibilities Room Attendant You will be responsible for making guest accommodations comfortable and inviting with the best in service courtesy and care. A typical shift includes servicing 14-20 rooms. Provide our guests with the best in service, courtesy and care by cleaning and prepare guest rooms. Comply with procedures for chemical use and room cleaning systems. Comply with the Housekeeping policies and procedures. Comply with key security and use procedures. Comply with proper Lost & Found procedures. Work safely to avoid injuries and accidents including wearing proper Personal Protective Equipment. Report unsafe conditions and maintenance concerns to the Rooms Inspector. Kitchen Crew As a Kitchen Staff, you will perform a variety of tasks in and around the back of the house area of our dining facilities, below are the tasks you may be asked to do during your shift. Dishwasher, Pot Washer, Steward: you will be responsible for cleaning all kitchen service ware and general kitchen area. Cafeteria Busser, Hot Runner, Cafeteria Server, Cold Runner: you will be responsible for prep, set-up, service, clean up, and restocking of food service areas. Cafeteria Cashier: you will enter all food and beverage items into the Point of Sale system, collect accurate payment from the guest, securely handle and balance a cash bank, process all forms of payment, and accurately deposit all sales. Buffet Runner, Buffet Server: you will be responsible for prep, set-up, service, clean up and restocking of guest buffets. Pantry Line, Bulk Prep, Sandwich Person, A.M. Pantry, P.M. Pantry: you will be responsible for preparation of bulk items, salad bar items, to order items, etc. as needed for guest and employee service. Adhere to all sanitation requirements including product rotation, temperature tracking maintenance, storage procedures, cooking requirements, and handling techniques. Maintain appearance and uniform standards. Maintain cleanliness of all kitchens, dining, and service areas. Ensure work area is orderly and properly stocked. Develop and maintain positive communication and teamwork with all co-workers and supervisors. Qualifications Time Management Organizational skills Physical Requirements include: Room Attendant physical requirements Organizational and Time management skills Ability to follow instructions and count accurately Follow work patterns consistently Ability to communicate with others effectively Stretching, walking, bending, kneeling, climbing up and down stairs, and lifting up to 50 pounds Pushing or pulling 50-75-pound housekeeping carts and bins Working with cleaning chemicals Working indoors and outside in extreme heat or cold Kitchen Crew physical requirements Ability to organize and prioritize under pressure while maintaining a calm and pleasant demeanor. Ability to communicate effectively with guests, co-workers, and supervisors. Ability to absorb large amounts of information quickly: Service procedures, menus, and set-up requirements. Knowledge of basic sanitation and kitchen equipment skills. Must be able to stand, walk for long periods of time, approximately 8 hours. Must be able to lift and carry a minimum of 50 pounds. Must be able to bend, stretch, and reach for extended periods of time. Must be able to work in differing environments, i.e., cold freezers, hot prep areas, outside areas. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Overview This posting is for students enrolled in the ACMNP or CRU program. If you are not a member of this group, please do not apply. Tim Schuman; and Lauren Eisenhart are the administrators of the group. Live. Work. Explore. as a part of our ACMNP and CRU team in Yellowstone National Park! Are you enthusiastic about hospitality, people, and beautiful places? By working at Yellowstone National Park, you will get all three! Our ACMNP and CRU students work with our lodging and Food & Beverage department. Job Summary: As a Room Attendant, you will clean and prepare guest rooms (strip and make beds, clean toilets, vacuum) cleaning 14-20 rooms each day. As a Kitchen Staff, you will perform a variety of tasks in and around the back of the house area of our dining facilities, below are the tasks you may be asked to do during your shift. The Details:Position Type: SeasonalSeason Dates: May-AugustPay: $15/hr.Schedule: Typical schedule is 40 hours, 5 days/per week (may include shift work, weekends, evenings, and holidays) Why Yellowstone National Park?We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection, we are the primary authorized concessionaire in Yellowstone, and proud stewards of the park. Life in Yellowstone: Employee housing (dormitory-style) and on-site employee meals (cafeteria-style). Room & Board costs equal to $17.00/day and are deducted bi-weekly (approximately $234.00) from your paycheck Free on-site laundry facility, Wi-Fi (limited bandwidth), and utilities included No Wyoming state taxes deducted from your paycheck A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities Meet people of all ages from all over the country and world! Benefits and Perks: Free Employee Recreation Program (recreation centers, athletics, gear rentals, seminars, van trips, hiking, and more). Employee discounts on retail, food & beverage, lodging, and activities in Yellowstone Employee discounts at local gateway communities Access to maintained campgrounds and back country campsites inside and around the park Over 1,000 miles of hiking trails inside the park itself Fresh air, breathtaking views, and clear night skies World-class wildlife viewing of bison, elk, moose, wolves, bears, and more Approximately 500 geysers (the largest concentration in the world) and hot springs, including Grand Prismatic, the third largest in the world Responsibilities Room Attendant You will be responsible for making guest accommodations comfortable and inviting with the best in service courtesy and care. A typical shift includes servicing 14-20 rooms. Provide our guests with the best in service, courtesy and care by cleaning and prepare guest rooms. Comply with procedures for chemical use and room cleaning systems. Comply with the Housekeeping policies and procedures. Comply with key security and use procedures. Comply with proper Lost & Found procedures. Work safely to avoid injuries and accidents including wearing proper Personal Protective Equipment. Report unsafe conditions and maintenance concerns to the Rooms Inspector. Kitchen Crew As a Kitchen Staff, you will perform a variety of tasks in and around the back of the house area of our dining facilities, below are the tasks you may be asked to do during your shift. Dishwasher, Pot Washer, Steward: you will be responsible for cleaning all kitchen service ware and general kitchen area. Cafeteria Busser, Hot Runner, Cafeteria Server, Cold Runner: you will be responsible for prep, set-up, service, clean up, and restocking of food service areas. Cafeteria Cashier: you will enter all food and beverage items into the Point of Sale system, collect accurate payment from the guest, securely handle and balance a cash bank, process all forms of payment, and accurately deposit all sales. Buffet Runner, Buffet Server: you will be responsible for prep, set-up, service, clean up and restocking of guest buffets. Pantry Line, Bulk Prep, Sandwich Person, A.M. Pantry, P.M. Pantry: you will be responsible for preparation of bulk items, salad bar items, to order items, etc. as needed for guest and employee service. Adhere to all sanitation requirements including product rotation, temperature tracking maintenance, storage procedures, cooking requirements, and handling techniques. Maintain appearance and uniform standards. Maintain cleanliness of all kitchens, dining, and service areas. Ensure work area is orderly and properly stocked. Develop and maintain positive communication and teamwork with all co-workers and supervisors. Qualifications Time Management Organizational skills Physical Requirements include: Room Attendant physical requirements Organizational and Time management skills Ability to follow instructions and count accurately Follow work patterns consistently Ability to communicate with others effectively Stretching, walking, bending, kneeling, climbing up and down stairs, and lifting up to 50 pounds Pushing or pulling 50-75-pound housekeeping carts and bins Working with cleaning chemicals Working indoors and outside in extreme heat or cold Kitchen Crew physical requirements Ability to organize and prioritize under pressure while maintaining a calm and pleasant demeanor. Ability to communicate effectively with guests, co-workers, and supervisors. Ability to absorb large amounts of information quickly: Service procedures, menus, and set-up requirements. Knowledge of basic sanitation and kitchen equipment skills. Must be able to stand, walk for long periods of time, approximately 8 hours. Must be able to lift and carry a minimum of 50 pounds. Must be able to bend, stretch, and reach for extended periods of time. Must be able to work in differing environments, i.e., cold freezers, hot prep areas, outside areas. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.