HRI Hospitality
104 Market St, Shreveport, LA, USA
Hilton Shreveport is looking for an experienced Executive Housekeeper/Housekeeping Manager to join their property leadership team!
This role leads a team of 30 associates working to keep 311 guest rooms and public space clean and welcoming to our guests.
Job Title: Executive Housekeeper/Housekeeping Manager
Department: Housekeeping
Supervision Exercised: Assistant Housekeeping Manager, Housekeeping Supervisors, Housekeeping staff
Supervision Received: General Manager
JOB SUMMARY
Responsible for organization of cleanliness and maintenance on property. To maintain the Housekeeping department in accordance with standards and guidelines established by the company and brand.
JOB DUTIES
• Oversee the responsibilities of the Housekeeping Department including Room Cleaning, Public Area Cleaning, Laundry & Guest laundry services
• Maintain high standards in all aspects of internal and external service and embrace the HRIL/MWTH service culture
• Promote unity and teamwork throughout the department
• Actively participate in all aspects of Housekeeping operations, including Room cleaning, Room inspections, deep cleaning, Laundry and Public areas
• Communicate with guests in a professional, courteous and helpful manner
• Manage Housekeeping teams to maximize the guest experience, exceed expectations and efficiently complete daily departmental objectives
• Enforce Lodge standards, policies and procedures with staff
• Direct and evaluate performance of staff and follow up with training where needed
• Motivate staff and maintain a cohesive team
• Hire and supervise housekeeping line employees and supervisors
• Develop and maintain training programs to create proper quality and quantity cleaning results
• Establish and ensure compliance with guest service standards
• Utilize inventories to provide high quality housekeeping and maintenance of the units
• Initiate and maintain effective communication within housekeeping department, and between all other departments and associates
• Ensure grooming and conduct standards for all housekeeping associates are enforced
• Provide superior cleaning techniques and results in all managed product types
• Provide feedback to management on specific furnishing and product needs
• Develop and maintain effective payable, payroll, work order and other written paperwork systems
• Provide quality control and care of linen, supplies and equipment
• Ensure compliance with safety program, identify hazardous conditions and take immediate corrective action
• Perform any other duties assigned by Management
MINIMUM REQUIREMENTS
• High school graduate or equivalent
• Must be able to speak, hear and understand the English language
• Competent in written and verbal communication
• Must be able to sit/stand/walk for long periods of time
• Ability to handle pressure situations and exercise good judgment
• 5 years previous housekeeping management experience in a full-service hotel
• Ability to directly supervise 20+ people:
• Experience using Opera and HotSOS preferred
HRI is an EOE M/F/D/V
Mar 22, 2024
Full time
Hilton Shreveport is looking for an experienced Executive Housekeeper/Housekeeping Manager to join their property leadership team!
This role leads a team of 30 associates working to keep 311 guest rooms and public space clean and welcoming to our guests.
Job Title: Executive Housekeeper/Housekeeping Manager
Department: Housekeeping
Supervision Exercised: Assistant Housekeeping Manager, Housekeeping Supervisors, Housekeeping staff
Supervision Received: General Manager
JOB SUMMARY
Responsible for organization of cleanliness and maintenance on property. To maintain the Housekeeping department in accordance with standards and guidelines established by the company and brand.
JOB DUTIES
• Oversee the responsibilities of the Housekeeping Department including Room Cleaning, Public Area Cleaning, Laundry & Guest laundry services
• Maintain high standards in all aspects of internal and external service and embrace the HRIL/MWTH service culture
• Promote unity and teamwork throughout the department
• Actively participate in all aspects of Housekeeping operations, including Room cleaning, Room inspections, deep cleaning, Laundry and Public areas
• Communicate with guests in a professional, courteous and helpful manner
• Manage Housekeeping teams to maximize the guest experience, exceed expectations and efficiently complete daily departmental objectives
• Enforce Lodge standards, policies and procedures with staff
• Direct and evaluate performance of staff and follow up with training where needed
• Motivate staff and maintain a cohesive team
• Hire and supervise housekeeping line employees and supervisors
• Develop and maintain training programs to create proper quality and quantity cleaning results
• Establish and ensure compliance with guest service standards
• Utilize inventories to provide high quality housekeeping and maintenance of the units
• Initiate and maintain effective communication within housekeeping department, and between all other departments and associates
• Ensure grooming and conduct standards for all housekeeping associates are enforced
• Provide superior cleaning techniques and results in all managed product types
• Provide feedback to management on specific furnishing and product needs
• Develop and maintain effective payable, payroll, work order and other written paperwork systems
• Provide quality control and care of linen, supplies and equipment
• Ensure compliance with safety program, identify hazardous conditions and take immediate corrective action
• Perform any other duties assigned by Management
MINIMUM REQUIREMENTS
• High school graduate or equivalent
• Must be able to speak, hear and understand the English language
• Competent in written and verbal communication
• Must be able to sit/stand/walk for long periods of time
• Ability to handle pressure situations and exercise good judgment
• 5 years previous housekeeping management experience in a full-service hotel
• Ability to directly supervise 20+ people:
• Experience using Opera and HotSOS preferred
HRI is an EOE M/F/D/V
The Rehabilitation Center at Sandalwood
Wheat Ridge, Colorado
The Rehabilitation Center at Sandalwood is a short-term and long-term care community that partners with our residents and guests to give care. Our goals at Sandalwood are to provide our residents with the very highest quality of services and our staff with the best possible workplace. Our mission is to "Provide an atmosphere that promotes comfort in care, safe healing, and a dedication to maintaining individuality and pride of our residents." Don't miss your chance to be a part of a locally owned company with a great culture! We are proudly managed by Colavria Hospitality. A local, family-owned company specializing in assisted living, rehabilitation, and long-term care in the greater Denver area. 6am-2:30pm, Weekends Required, off Thurs/Fri What you'll be doing every day: As a Laundry assistant, you will provide and foster a culture of placing our residents and guests first in the daily decisions involving their care and life in the community including laundering, folding, organizing, and delivering laundry to resident rooms and neighborhoods. Who we are looking for: You will be able to demonstrate composure, customer focus, patience, and the ability to gain trust and establish rapport with residents and the team. Some experience in housekeeping, laundry, cleaning, or janitorial work/duties preferred. You will be a great fit for our community if you: Prefer working in an environment where you are "not just a number" Share our values: innovation, collaboration, and harmonious relationships and work environments Are great at building relationships and understand the person-centered care model Have great ideas and want to make meaningful contributions every day Are happy with your job but would like to grow it into a career Would like to start or continue your career. We love new grads, those looking to transition into a career in senior services We care about your physical, mental, and financial well-being and offer: Competitive pay Comprehensive medical, dental, and vision plans Employee Assistance and Wellness program PTO and holiday pay 401(K) with a great match! Flexible Spending Tuition Reimbursement and Scholarship Opportunities Education programs Much more! If you're interested, we're looking forward to talking with you soon! Pay Range: From $16.00/hr Starting pay may be higher depending on level of experience If you are experiencing technical difficulties with our employment application system or are unable to apply electronically due to needing accommodations, please email or call Equal Opportunity Employer
Mar 28, 2024
Full time
The Rehabilitation Center at Sandalwood is a short-term and long-term care community that partners with our residents and guests to give care. Our goals at Sandalwood are to provide our residents with the very highest quality of services and our staff with the best possible workplace. Our mission is to "Provide an atmosphere that promotes comfort in care, safe healing, and a dedication to maintaining individuality and pride of our residents." Don't miss your chance to be a part of a locally owned company with a great culture! We are proudly managed by Colavria Hospitality. A local, family-owned company specializing in assisted living, rehabilitation, and long-term care in the greater Denver area. 6am-2:30pm, Weekends Required, off Thurs/Fri What you'll be doing every day: As a Laundry assistant, you will provide and foster a culture of placing our residents and guests first in the daily decisions involving their care and life in the community including laundering, folding, organizing, and delivering laundry to resident rooms and neighborhoods. Who we are looking for: You will be able to demonstrate composure, customer focus, patience, and the ability to gain trust and establish rapport with residents and the team. Some experience in housekeeping, laundry, cleaning, or janitorial work/duties preferred. You will be a great fit for our community if you: Prefer working in an environment where you are "not just a number" Share our values: innovation, collaboration, and harmonious relationships and work environments Are great at building relationships and understand the person-centered care model Have great ideas and want to make meaningful contributions every day Are happy with your job but would like to grow it into a career Would like to start or continue your career. We love new grads, those looking to transition into a career in senior services We care about your physical, mental, and financial well-being and offer: Competitive pay Comprehensive medical, dental, and vision plans Employee Assistance and Wellness program PTO and holiday pay 401(K) with a great match! Flexible Spending Tuition Reimbursement and Scholarship Opportunities Education programs Much more! If you're interested, we're looking forward to talking with you soon! Pay Range: From $16.00/hr Starting pay may be higher depending on level of experience If you are experiencing technical difficulties with our employment application system or are unable to apply electronically due to needing accommodations, please email or call Equal Opportunity Employer
Public School of North Carolina
Taylorsville, North Carolina
CHILD NUTRITION ASSISTANT (Substitute) General Statement of Job An employee in this class performs semi-skilled work preparing and serving meals and other food in a school cafeteria. The employee is expected to solve most problems independently. Work involves various facets of the food preparation and serving process. Days and hours worked will vary from week to week as will the location. Required qualifications Graduation from high school preferred. Must have adequate abilities to read, write, and make mathematic calculations for food preparation. Essential duties and responsibilities Participate in annual training in Safety and Sanitation, as well as Recognizing Reimbursable Meals. Prepares, cooks, and serves meals and prepares a la carte items for sale. Prepares entrees, vegetables, and other side dishes according to standardized recipes. Washes and prepares vegetables and fruit as well as salads. Prepares and sets up any additional foods as assigned including snacks, condiments, and beverages. Sets up serving line and replenishes the serving line to maintain properly cooked food items during the serving period. Checks in deliveries, puts them in storage, and assists with inventory. Unpacks and carries canned and fresh fruits, meats, and vegetables from storage to the food preparation area. Assists with wrapping and putting away food at end of serving time. Assists in cleaning kitchen area and equipment and utensils to ensure that sanitation codes are maintained. Cleans oven and steamer in kitchen. Cleans refrigerator, milk box, freezer, holding cabinets, and all equipment and facilities. Cleans service line, coolers, freezers, dock areas and any area as instructed. Washes pots, pans, and serving utensils by hand or by dishwashing machine, including adding detergent and sanitizing agent, and regulating temperature and water flow to thoroughly clean and sanitize. May perform various housekeeping or janitorial duties in kitchen such as sweeping and mopping and in dining areas, such as wiping or washing tables, chairs or benches. Takes out trash and washes trash cans. Additional duties Performs other related work as required. Must drive a daily bus route or substitute for a driver when requested by the principal or designee. Essential knowledge and abilities General knowledge of food preparation and standards of sanitation and safety. General knowledge of proper storage methods for various foods, supplies, and equipment. General knowledge of how to operate and clean kitchen equipment. Ability to exercise independent judgment and to use initiative to resolve problems and make improvements in the cafeteria operation. Ability to read and follow standardized recipes and written instructions Ability to properly clean kitchen area, equipment, and utensils. Ability to establish and maintain effective working relationships as necessitated by work assignments. Ability to communicate in a pleasant, positive manner with students, staff, parents, and coworkers. Must be able to stand for six continuous hours and stoop, squat, kneel and/or bend. Ability to read a variety of correspondence, menus, recipes, etc. Must be able to communicate effectively and efficiently in standard English. Must be able to exert up to 50 pounds of force occasionally; and/or up to 25 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. The knowledge and abilities described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Mar 23, 2024
Full time
CHILD NUTRITION ASSISTANT (Substitute) General Statement of Job An employee in this class performs semi-skilled work preparing and serving meals and other food in a school cafeteria. The employee is expected to solve most problems independently. Work involves various facets of the food preparation and serving process. Days and hours worked will vary from week to week as will the location. Required qualifications Graduation from high school preferred. Must have adequate abilities to read, write, and make mathematic calculations for food preparation. Essential duties and responsibilities Participate in annual training in Safety and Sanitation, as well as Recognizing Reimbursable Meals. Prepares, cooks, and serves meals and prepares a la carte items for sale. Prepares entrees, vegetables, and other side dishes according to standardized recipes. Washes and prepares vegetables and fruit as well as salads. Prepares and sets up any additional foods as assigned including snacks, condiments, and beverages. Sets up serving line and replenishes the serving line to maintain properly cooked food items during the serving period. Checks in deliveries, puts them in storage, and assists with inventory. Unpacks and carries canned and fresh fruits, meats, and vegetables from storage to the food preparation area. Assists with wrapping and putting away food at end of serving time. Assists in cleaning kitchen area and equipment and utensils to ensure that sanitation codes are maintained. Cleans oven and steamer in kitchen. Cleans refrigerator, milk box, freezer, holding cabinets, and all equipment and facilities. Cleans service line, coolers, freezers, dock areas and any area as instructed. Washes pots, pans, and serving utensils by hand or by dishwashing machine, including adding detergent and sanitizing agent, and regulating temperature and water flow to thoroughly clean and sanitize. May perform various housekeeping or janitorial duties in kitchen such as sweeping and mopping and in dining areas, such as wiping or washing tables, chairs or benches. Takes out trash and washes trash cans. Additional duties Performs other related work as required. Must drive a daily bus route or substitute for a driver when requested by the principal or designee. Essential knowledge and abilities General knowledge of food preparation and standards of sanitation and safety. General knowledge of proper storage methods for various foods, supplies, and equipment. General knowledge of how to operate and clean kitchen equipment. Ability to exercise independent judgment and to use initiative to resolve problems and make improvements in the cafeteria operation. Ability to read and follow standardized recipes and written instructions Ability to properly clean kitchen area, equipment, and utensils. Ability to establish and maintain effective working relationships as necessitated by work assignments. Ability to communicate in a pleasant, positive manner with students, staff, parents, and coworkers. Must be able to stand for six continuous hours and stoop, squat, kneel and/or bend. Ability to read a variety of correspondence, menus, recipes, etc. Must be able to communicate effectively and efficiently in standard English. Must be able to exert up to 50 pounds of force occasionally; and/or up to 25 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. The knowledge and abilities described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Company Description Job Description The Villa Services Coordinator is responsible for providing professional and exceptional personalized service while ensuring all guest needs are anticipated and met promptly and efficiently. The Villa Services Coordinator solves problems and proactively seeks opportunities to impress VIP guests and assist team members. Answers all incoming calls to Villa Services and handles all requests promptly, efficiently, and professionally in accordance with department standards. Delegates and follow-up on assigned Butler tasks and coordinate with Butler Supervisor. Take food & beverage orders then place order with restaurant outlet and/or input in Micros system. Checks the status of Butler whereabouts and assignments throughout the shift. Organizes and communicates timed orders to Butlers, Hosts, and supporting F&B outlets. Emails hosts and administrative assistants for amenity and food & beverage approvals. Ensures all floral, In-Room Dining, and host amenities are set up in suite prior to guest arrivals. Arranges Spa, Salon, dinner, show, and Golf reservations. Arrange off-property guest and host requests with the Transportation Department. Processes all business services requests for guests including but not limited to: shipping and packaging, email, itinerary, and printing requests. Coordinates with Housekeeping for all arrivals/departures, make-up/turn-down services, and special set-up requests. Inputs and tracks all Engineering, Horticulture, and pool requests. Maintains an occupancy log with upcoming arrivals, Casino/Special events, and holidays. Responsible for updating all guest profiles with current and accurate guest preferences obtained from Villa Services team members, hosts, and/or guests. Understands and completes tasks and reports on the "Coordinator Shift Checklist" on a daily basis. Maintains the privacy and confidentiality of all Villa guests. Problem solves last minute guest or host requests and coordinate with appropriate departments for resolution. Assists Supervisors in tasks involving other departments such as: Banquets and Catering, Sound and Video, A/V, Food & Beverage, Security and Housekeeping. Orders requisition items as needed to keep pantry supplies up to par. Keeps working area clean and organized and assist in recording guest storage items. Maintains the Wynn standards of service with guests and co-workers at all times. Looks for opportunities to assist peers, guests, other departments, or leaders at all times and will notify a member of management concerning guest or host complaints. Solution-oriented, avoids conflict and gossip, stays on task, and promotes teamwork. Ensures the Wynn standards of cleanliness and appearance for all areas and maintains a safe and pristine work environment for all. Understands safety is a priority and always follows department and company Safety and Health code standards. Knows and adheres to Wynn policies and procedures, embraces company culture, and takes pride in the Resort and amenities. Is well-versed in the Resort and Hotel features and services including all outlets, hours of operation, activities, and events available to guests. Attends required meetings and training classes and incorporates knowledge gained into daily work practices. Performs all other job related duties as assigned. Qualifications Previous Food and Beverage experience preferred in addition to Micros training. Concierge knowledge and skills along with familiarity of VIP Services/Front Desk operations a plus but not required. Must possess outstanding organizational, interpersonal, and administrative skills, as well as excellent attention to detail. Must possess excellent verbal and written communication skills along with effective listening skills with strong decision making abilities. Must have exceptional telephone etiquette skills. Must be able to engage guests in a friendly and professional manner while maintaining confidentiality at all times. Requires a willingness to work beyond the average work day of 8 hours and be flexible to adjust work hours and schedule to cover all shifts of the operation. Proficiency with Microsoft Office programs specifically Outlook, Word, Excel, and PowerPoint. Must be able to work efficiently within a team environment. Must be a respectful and courteous team player. Must possess a positive, "whatever it takes" attitude. Must have strong customer service skills. Ability to deal with problems involving guests and operational issues while maintaining a positive attitude. Must have an open mind and willingness to learn new processes, concepts and ways of approaching guest and coworkers. Must be able to communicate in English with guests, management, and other employees to their understanding. Additional foreign language a plus. Combination of education equivalent to graduation from high school (High school diploma) or any other combination of education, training and experience that provides the required knowledge, skills and abilities. Must be at least 21 years of age or older and must be able to perform all essential functions of the position. Additional Information Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Mar 23, 2024
Full time
Company Description Job Description The Villa Services Coordinator is responsible for providing professional and exceptional personalized service while ensuring all guest needs are anticipated and met promptly and efficiently. The Villa Services Coordinator solves problems and proactively seeks opportunities to impress VIP guests and assist team members. Answers all incoming calls to Villa Services and handles all requests promptly, efficiently, and professionally in accordance with department standards. Delegates and follow-up on assigned Butler tasks and coordinate with Butler Supervisor. Take food & beverage orders then place order with restaurant outlet and/or input in Micros system. Checks the status of Butler whereabouts and assignments throughout the shift. Organizes and communicates timed orders to Butlers, Hosts, and supporting F&B outlets. Emails hosts and administrative assistants for amenity and food & beverage approvals. Ensures all floral, In-Room Dining, and host amenities are set up in suite prior to guest arrivals. Arranges Spa, Salon, dinner, show, and Golf reservations. Arrange off-property guest and host requests with the Transportation Department. Processes all business services requests for guests including but not limited to: shipping and packaging, email, itinerary, and printing requests. Coordinates with Housekeeping for all arrivals/departures, make-up/turn-down services, and special set-up requests. Inputs and tracks all Engineering, Horticulture, and pool requests. Maintains an occupancy log with upcoming arrivals, Casino/Special events, and holidays. Responsible for updating all guest profiles with current and accurate guest preferences obtained from Villa Services team members, hosts, and/or guests. Understands and completes tasks and reports on the "Coordinator Shift Checklist" on a daily basis. Maintains the privacy and confidentiality of all Villa guests. Problem solves last minute guest or host requests and coordinate with appropriate departments for resolution. Assists Supervisors in tasks involving other departments such as: Banquets and Catering, Sound and Video, A/V, Food & Beverage, Security and Housekeeping. Orders requisition items as needed to keep pantry supplies up to par. Keeps working area clean and organized and assist in recording guest storage items. Maintains the Wynn standards of service with guests and co-workers at all times. Looks for opportunities to assist peers, guests, other departments, or leaders at all times and will notify a member of management concerning guest or host complaints. Solution-oriented, avoids conflict and gossip, stays on task, and promotes teamwork. Ensures the Wynn standards of cleanliness and appearance for all areas and maintains a safe and pristine work environment for all. Understands safety is a priority and always follows department and company Safety and Health code standards. Knows and adheres to Wynn policies and procedures, embraces company culture, and takes pride in the Resort and amenities. Is well-versed in the Resort and Hotel features and services including all outlets, hours of operation, activities, and events available to guests. Attends required meetings and training classes and incorporates knowledge gained into daily work practices. Performs all other job related duties as assigned. Qualifications Previous Food and Beverage experience preferred in addition to Micros training. Concierge knowledge and skills along with familiarity of VIP Services/Front Desk operations a plus but not required. Must possess outstanding organizational, interpersonal, and administrative skills, as well as excellent attention to detail. Must possess excellent verbal and written communication skills along with effective listening skills with strong decision making abilities. Must have exceptional telephone etiquette skills. Must be able to engage guests in a friendly and professional manner while maintaining confidentiality at all times. Requires a willingness to work beyond the average work day of 8 hours and be flexible to adjust work hours and schedule to cover all shifts of the operation. Proficiency with Microsoft Office programs specifically Outlook, Word, Excel, and PowerPoint. Must be able to work efficiently within a team environment. Must be a respectful and courteous team player. Must possess a positive, "whatever it takes" attitude. Must have strong customer service skills. Ability to deal with problems involving guests and operational issues while maintaining a positive attitude. Must have an open mind and willingness to learn new processes, concepts and ways of approaching guest and coworkers. Must be able to communicate in English with guests, management, and other employees to their understanding. Additional foreign language a plus. Combination of education equivalent to graduation from high school (High school diploma) or any other combination of education, training and experience that provides the required knowledge, skills and abilities. Must be at least 21 years of age or older and must be able to perform all essential functions of the position. Additional Information Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.