Pay: $120000 per year - $120000 per year The Director of Food & Beverage leads and manages all operational teams, concepts and performance aspects of food and beverage operations within a lodge. The successful candidate must quickly develop an understanding of the Great Wolf Lodge brand and establish close working relationships throughout the Lodge and organization. Essential Duties & Responsibilities: Complete oversight responsibility for all; functions, programs, systems, procedures and operational performance for food & beverage department. Establish procedures and manage constancy for delivery of food and beverage service operations that meets all goals related to budgets and KPI matrixes for: revenue, cost, margins, profit, guest capture optimization, guest satisfaction/NPS, staff engagement and eNPS, audits and safety. Strategically and tactically drive business output and profitability: food and beverage sales, guest capacity and capture optimization, average check, and COGS/Margin management. Meet food and beverage financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions Plan and direct the functions of administration and planning of the Food and Beverage Department to meet the daily needs of the operation. Clearly describe, assign and delegate responsibility and authority for the operation of the various food and beverage sub departments Assist all managers in establishing and achieving predetermined profit objectives and desire standards of quality food, service, cleanliness, merchandising and promotion Achieve restaurant operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change Controls food and beverage costs by reviewing portion control and quantities of preparation, minimizing waste and ensuring high quality of preparation; Implement effective control of food, beverage and labor costs among all sub departments Drive and ensure a professional and ethical procurement, sourcing and inventory control culture with adherence to systems, schedules, policies and procedures. Guiding Purchasing Manager, Executive Chef and FOH Managers on highest standards and accuracies for: order forecasting, inventory control and on property distribution of food, beverages, supplies, equipment and disposables Responsible for recruiting, hiring, onboarding & training, assigning, scheduling, coaching and counseling employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures Plan and administer a training and development program within the department, which will provide well-trained employees at all levels and permit advancement for those persons qualified and interested in career development Regularly review and evaluate the degree of customer acceptance of the individual restaurants and banquet service and recommend new operating and marketing policies whenever declining or constant sales imply dissatisfaction by the customers, a material change in the make-up or the customer market, or a change in the competitive environment Maintains safe, secure, and healthy environment by establishing, following and enforcing food safety and sanitation standards and procedures; complying with all Great Wolf Lodge and local/federal written standards, policies, procedures and laws. Ensures all operations conform to regulations of the alcoholic beverages commission Maintain accurate and up to date operations documentation for all food and beverage service areas. Ensuring all F&B technology systems are updated for optimal and effective use Maintain and manage Jolt/Audit FOH system and functionalities. Ensure compliance and highest standards of all food safety, sanitation and HACCP codes, requirements, regulations, company policy and laws. Develops positive working relationships with all lines of business, all other functional leaders Support Corporate Food & Beverage and peers with additional projects Be an ambassador and active participant of the organization's shared values and customer service programs. Volunteer to support and partake in task-force/project activities that positively benefit the organization, lodges and department. Required Qualifications & Skills: Associates Degree in Hospitality Management or similar Minimum of 5 years of demonstrated success in a F&B operational leadership role in a multi-unit environment Documented track record of managing and leading efficient and effective food and beverage operation, services and programs Documented track record of successfully developing, managing and implementing organizational, operational, and system changes through organizational growth. Demonstrated advanced knowledge of food and beverage: products, recipes, categories, programs, origins and trends. Demonstrated proficiency in restaurant, banquet, bar and QSR outlet: services, sales, promotions, marketing, guest capture optimization, check value optimization and controls. Demonstrated advanced knowledge of food production forecasting, waste management and yield management. Exceptional service mind-set. Demonstrated methodological and systematic approach to: problem solving, identifying system and operational defects, create solutions and implementing improvements. Demonstrated ability to drive continuous process improvement activities and programs Strong technology systems experience including proficiency in Point of Sales, Scheduling, Procurement and Microsoft Demonstrated proficiency in procurement and inventory control systems and operations: methodology, configurations, functions, policies and procedures. Demonstrated strong financial acumen including experience in: P&L Management, budgeting, forecasting, controls and financial performance optimization Demonstrated experience in driving effective and meaningful training, people development and mentorship programs. Demonstrated excellent verbal and written communication skills. Preferred Qualifications: Bachelors Degree in Hospitality Management or similar a plus Experience leading and managing leaders Well versed in utilization of service automation and mobile technology. Excellent relationship and trust building skills with ability to communicate and collaborate cross-functionally - professional image that inspires trust and confidence. Highly self-motivated, strong work ethic, and continuous improvement attitude; ability to suggest and implement best practices. Experience with diversity, inclusion and unconscious bias culture and programs
Mar 23, 2024
Full time
Pay: $120000 per year - $120000 per year The Director of Food & Beverage leads and manages all operational teams, concepts and performance aspects of food and beverage operations within a lodge. The successful candidate must quickly develop an understanding of the Great Wolf Lodge brand and establish close working relationships throughout the Lodge and organization. Essential Duties & Responsibilities: Complete oversight responsibility for all; functions, programs, systems, procedures and operational performance for food & beverage department. Establish procedures and manage constancy for delivery of food and beverage service operations that meets all goals related to budgets and KPI matrixes for: revenue, cost, margins, profit, guest capture optimization, guest satisfaction/NPS, staff engagement and eNPS, audits and safety. Strategically and tactically drive business output and profitability: food and beverage sales, guest capacity and capture optimization, average check, and COGS/Margin management. Meet food and beverage financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions Plan and direct the functions of administration and planning of the Food and Beverage Department to meet the daily needs of the operation. Clearly describe, assign and delegate responsibility and authority for the operation of the various food and beverage sub departments Assist all managers in establishing and achieving predetermined profit objectives and desire standards of quality food, service, cleanliness, merchandising and promotion Achieve restaurant operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change Controls food and beverage costs by reviewing portion control and quantities of preparation, minimizing waste and ensuring high quality of preparation; Implement effective control of food, beverage and labor costs among all sub departments Drive and ensure a professional and ethical procurement, sourcing and inventory control culture with adherence to systems, schedules, policies and procedures. Guiding Purchasing Manager, Executive Chef and FOH Managers on highest standards and accuracies for: order forecasting, inventory control and on property distribution of food, beverages, supplies, equipment and disposables Responsible for recruiting, hiring, onboarding & training, assigning, scheduling, coaching and counseling employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures Plan and administer a training and development program within the department, which will provide well-trained employees at all levels and permit advancement for those persons qualified and interested in career development Regularly review and evaluate the degree of customer acceptance of the individual restaurants and banquet service and recommend new operating and marketing policies whenever declining or constant sales imply dissatisfaction by the customers, a material change in the make-up or the customer market, or a change in the competitive environment Maintains safe, secure, and healthy environment by establishing, following and enforcing food safety and sanitation standards and procedures; complying with all Great Wolf Lodge and local/federal written standards, policies, procedures and laws. Ensures all operations conform to regulations of the alcoholic beverages commission Maintain accurate and up to date operations documentation for all food and beverage service areas. Ensuring all F&B technology systems are updated for optimal and effective use Maintain and manage Jolt/Audit FOH system and functionalities. Ensure compliance and highest standards of all food safety, sanitation and HACCP codes, requirements, regulations, company policy and laws. Develops positive working relationships with all lines of business, all other functional leaders Support Corporate Food & Beverage and peers with additional projects Be an ambassador and active participant of the organization's shared values and customer service programs. Volunteer to support and partake in task-force/project activities that positively benefit the organization, lodges and department. Required Qualifications & Skills: Associates Degree in Hospitality Management or similar Minimum of 5 years of demonstrated success in a F&B operational leadership role in a multi-unit environment Documented track record of managing and leading efficient and effective food and beverage operation, services and programs Documented track record of successfully developing, managing and implementing organizational, operational, and system changes through organizational growth. Demonstrated advanced knowledge of food and beverage: products, recipes, categories, programs, origins and trends. Demonstrated proficiency in restaurant, banquet, bar and QSR outlet: services, sales, promotions, marketing, guest capture optimization, check value optimization and controls. Demonstrated advanced knowledge of food production forecasting, waste management and yield management. Exceptional service mind-set. Demonstrated methodological and systematic approach to: problem solving, identifying system and operational defects, create solutions and implementing improvements. Demonstrated ability to drive continuous process improvement activities and programs Strong technology systems experience including proficiency in Point of Sales, Scheduling, Procurement and Microsoft Demonstrated proficiency in procurement and inventory control systems and operations: methodology, configurations, functions, policies and procedures. Demonstrated strong financial acumen including experience in: P&L Management, budgeting, forecasting, controls and financial performance optimization Demonstrated experience in driving effective and meaningful training, people development and mentorship programs. Demonstrated excellent verbal and written communication skills. Preferred Qualifications: Bachelors Degree in Hospitality Management or similar a plus Experience leading and managing leaders Well versed in utilization of service automation and mobile technology. Excellent relationship and trust building skills with ability to communicate and collaborate cross-functionally - professional image that inspires trust and confidence. Highly self-motivated, strong work ethic, and continuous improvement attitude; ability to suggest and implement best practices. Experience with diversity, inclusion and unconscious bias culture and programs
Description Who we are: Tocaya Tocaya uses bold flavors and the best ingredients with a strong emphasis on organic products to proudly create our signature "Modern Mexican" cuisine. Our versatile menu is rooted in traditional Mexican recipes and naturally accommodates a variety of preferences including vegan, vegetarian, and gluten-free. At Tocaya we believe that our team is what makes our brand successful. We value individuality and a positive spirit. We try to make our environment a fun place to work and we strongly believe in helping our team members grow and develop to their highest potential. The Job As a Hospitality Team Member, you are responsible for achieving our mission of providing each guest with a truly wonderful experience as well as; Acting as a brand ambassador and delivering exceptional hospitality and service by Greeting guests in a friendly manner and ensuring they are served quickly, efficiently and accurately while recognizing opportunities to create an amazing guest experience Assisting guests with placing orders by expertly guiding them through the menu, making suggestions, entering the order into the point-of-sale system, and processing payments Taking telephone orders and preparing take out orders Mastering and maintaining menu knowledge, including an understanding of food restrictions, allergies/allergens, popular dishes, and chef suggestions Making and serving fresh non-alcoholic and alcoholic beverages Delivering food to guests and refilling drinks quickly, efficiently, and accurately Engaging the guests in light conversation when appropriate Maintaining a clean and inviting space for our guests by Clearing and sanitizing tables and chairs efficiently, and carrying dishes, silverware, and glassware to kitchen for washing Upkeeping restroom including- sanitizing restroom on an hourly basis, restocking soap, toilet paper and paper towels Setting up, stocking, cleaning, and maintaining all service stations Maintaining a safe working environment by Understanding and exhibiting compliance to the company's required safety policies and standards Practicing safe food handling and sanitation procedures and maintaining required food handling certifications where applicable by law Exemplifying Company culture by Working as a team to achieve Company goals and standards Supporting other areas of the restaurant as necessary Maintaining a professional and presentable appearance according to the Company's Uniform Policy All other job duties as assigned by Manager We challenge ourselves, and each other, to be the best. Required skills and qualifications for this position include: A warm, helpful, hospitable and guest focused nature Restaurant or retail experience is helpful, but not necessary Ability to approach work with a sense of fun while delivering outstanding results Ability to thrive in a fast paced environment Ability to communicate effectively in English A high level of resourcefulness in solving problems and taking initiative Ability to understand and meet restaurant standards for health, safety, and excellence. Ability to comply with all company policies, processes and standards Must be eligible to work in the United States Must be a minimum of 18 years old Ability to work a flexible schedule based on restaurant needs Food handler's card may be required according to local and or state regulations Responsible Beverage Service Certification may be required according to local and or state regulations Physical Requirement: Must be able to lift trays of food or food items weighing up to 50 lbs. on a regular and continuing basis Some bending/kneeling/stooping required Must be able to stand and/or walk for long periods of time Must be able to work in a hot kitchen environment Must be able to place plates, utensils, pans, and cases on both high and low shelves Must be able to work indoors and outdoors Benefits We offer competitive pay + tips Free meals during shifts and 50% discount while off the clock Opportunities for development and growth A fun and inspiring work environment and be part of an amazing team Hourly Payrate: $14.35 + Tips This job description only provides an overview of job responsibilities that are subject to change
Mar 28, 2024
Full time
Description Who we are: Tocaya Tocaya uses bold flavors and the best ingredients with a strong emphasis on organic products to proudly create our signature "Modern Mexican" cuisine. Our versatile menu is rooted in traditional Mexican recipes and naturally accommodates a variety of preferences including vegan, vegetarian, and gluten-free. At Tocaya we believe that our team is what makes our brand successful. We value individuality and a positive spirit. We try to make our environment a fun place to work and we strongly believe in helping our team members grow and develop to their highest potential. The Job As a Hospitality Team Member, you are responsible for achieving our mission of providing each guest with a truly wonderful experience as well as; Acting as a brand ambassador and delivering exceptional hospitality and service by Greeting guests in a friendly manner and ensuring they are served quickly, efficiently and accurately while recognizing opportunities to create an amazing guest experience Assisting guests with placing orders by expertly guiding them through the menu, making suggestions, entering the order into the point-of-sale system, and processing payments Taking telephone orders and preparing take out orders Mastering and maintaining menu knowledge, including an understanding of food restrictions, allergies/allergens, popular dishes, and chef suggestions Making and serving fresh non-alcoholic and alcoholic beverages Delivering food to guests and refilling drinks quickly, efficiently, and accurately Engaging the guests in light conversation when appropriate Maintaining a clean and inviting space for our guests by Clearing and sanitizing tables and chairs efficiently, and carrying dishes, silverware, and glassware to kitchen for washing Upkeeping restroom including- sanitizing restroom on an hourly basis, restocking soap, toilet paper and paper towels Setting up, stocking, cleaning, and maintaining all service stations Maintaining a safe working environment by Understanding and exhibiting compliance to the company's required safety policies and standards Practicing safe food handling and sanitation procedures and maintaining required food handling certifications where applicable by law Exemplifying Company culture by Working as a team to achieve Company goals and standards Supporting other areas of the restaurant as necessary Maintaining a professional and presentable appearance according to the Company's Uniform Policy All other job duties as assigned by Manager We challenge ourselves, and each other, to be the best. Required skills and qualifications for this position include: A warm, helpful, hospitable and guest focused nature Restaurant or retail experience is helpful, but not necessary Ability to approach work with a sense of fun while delivering outstanding results Ability to thrive in a fast paced environment Ability to communicate effectively in English A high level of resourcefulness in solving problems and taking initiative Ability to understand and meet restaurant standards for health, safety, and excellence. Ability to comply with all company policies, processes and standards Must be eligible to work in the United States Must be a minimum of 18 years old Ability to work a flexible schedule based on restaurant needs Food handler's card may be required according to local and or state regulations Responsible Beverage Service Certification may be required according to local and or state regulations Physical Requirement: Must be able to lift trays of food or food items weighing up to 50 lbs. on a regular and continuing basis Some bending/kneeling/stooping required Must be able to stand and/or walk for long periods of time Must be able to work in a hot kitchen environment Must be able to place plates, utensils, pans, and cases on both high and low shelves Must be able to work indoors and outdoors Benefits We offer competitive pay + tips Free meals during shifts and 50% discount while off the clock Opportunities for development and growth A fun and inspiring work environment and be part of an amazing team Hourly Payrate: $14.35 + Tips This job description only provides an overview of job responsibilities that are subject to change
Description Who we are: Tocaya Tocaya uses bold flavors and the best ingredients with a strong emphasis on organic products to proudly create our signature "Modern Mexican" cuisine. Our versatile menu is rooted in traditional Mexican recipes and naturally accommodates a variety of preferences including vegan, vegetarian, and gluten-free. At Tocaya we believe that our team is what makes our brand successful. We value individuality and a positive spirit. We try to make our environment a fun place to work and we strongly believe in helping our team members grow and develop to their highest potential. The Job As a Hospitality Team Member, you are responsible for achieving our mission of providing each guest with a truly wonderful experience as well as; Acting as a brand ambassador and delivering exceptional hospitality and service by Greeting guests in a friendly manner and ensuring they are served quickly, efficiently and accurately while recognizing opportunities to create an amazing guest experience Assisting guests with placing orders by expertly guiding them through the menu, making suggestions, entering the order into the point-of-sale system, and processing payments Taking telephone orders and preparing take out orders Mastering and maintaining menu knowledge, including an understanding of food restrictions, allergies/allergens, popular dishes, and chef suggestions Making and serving fresh non-alcoholic and alcoholic beverages Delivering food to guests and refilling drinks quickly, efficiently, and accurately Engaging the guests in light conversation when appropriate Maintaining a clean and inviting space for our guests by Clearing and sanitizing tables and chairs efficiently, and carrying dishes, silverware, and glassware to kitchen for washing Upkeeping restroom including- sanitizing restroom on an hourly basis, restocking soap, toilet paper and paper towels Setting up, stocking, cleaning, and maintaining all service stations Maintaining a safe working environment by Understanding and exhibiting compliance to the company's required safety policies and standards Practicing safe food handling and sanitation procedures and maintaining required food handling certifications where applicable by law Exemplifying Company culture by Working as a team to achieve Company goals and standards Supporting other areas of the restaurant as necessary Maintaining a professional and presentable appearance according to the Company's Uniform Policy All other job duties as assigned by Manager We challenge ourselves, and each other, to be the best. Required skills and qualifications for this position include: A warm, helpful, hospitable and guest focused nature Restaurant or retail experience is helpful, but not necessary Ability to approach work with a sense of fun while delivering outstanding results Ability to thrive in a fast paced environment Ability to communicate effectively in English A high level of resourcefulness in solving problems and taking initiative Ability to understand and meet restaurant standards for health, safety, and excellence. Ability to comply with all company policies, processes and standards Must be eligible to work in the United States Must be a minimum of 18 years old Ability to work a flexible schedule based on restaurant needs Food handler's card may be required according to local and or state regulations Responsible Beverage Service Certification may be required according to local and or state regulations Physical Requirement: Must be able to lift trays of food or food items weighing up to 50 lbs. on a regular and continuing basis Some bending/kneeling/stooping required Must be able to stand and/or walk for long periods of time Must be able to work in a hot kitchen environment Must be able to place plates, utensils, pans, and cases on both high and low shelves Must be able to work indoors and outdoors Benefits We offer competitive pay + tips Free meals during shifts and 50% discount while off the clock Opportunities for development and growth A fun and inspiring work environment and be part of an amazing team Hourly Payrate: $14.35 + Tips This job description only provides an overview of job responsibilities that are subject to change
Mar 28, 2024
Full time
Description Who we are: Tocaya Tocaya uses bold flavors and the best ingredients with a strong emphasis on organic products to proudly create our signature "Modern Mexican" cuisine. Our versatile menu is rooted in traditional Mexican recipes and naturally accommodates a variety of preferences including vegan, vegetarian, and gluten-free. At Tocaya we believe that our team is what makes our brand successful. We value individuality and a positive spirit. We try to make our environment a fun place to work and we strongly believe in helping our team members grow and develop to their highest potential. The Job As a Hospitality Team Member, you are responsible for achieving our mission of providing each guest with a truly wonderful experience as well as; Acting as a brand ambassador and delivering exceptional hospitality and service by Greeting guests in a friendly manner and ensuring they are served quickly, efficiently and accurately while recognizing opportunities to create an amazing guest experience Assisting guests with placing orders by expertly guiding them through the menu, making suggestions, entering the order into the point-of-sale system, and processing payments Taking telephone orders and preparing take out orders Mastering and maintaining menu knowledge, including an understanding of food restrictions, allergies/allergens, popular dishes, and chef suggestions Making and serving fresh non-alcoholic and alcoholic beverages Delivering food to guests and refilling drinks quickly, efficiently, and accurately Engaging the guests in light conversation when appropriate Maintaining a clean and inviting space for our guests by Clearing and sanitizing tables and chairs efficiently, and carrying dishes, silverware, and glassware to kitchen for washing Upkeeping restroom including- sanitizing restroom on an hourly basis, restocking soap, toilet paper and paper towels Setting up, stocking, cleaning, and maintaining all service stations Maintaining a safe working environment by Understanding and exhibiting compliance to the company's required safety policies and standards Practicing safe food handling and sanitation procedures and maintaining required food handling certifications where applicable by law Exemplifying Company culture by Working as a team to achieve Company goals and standards Supporting other areas of the restaurant as necessary Maintaining a professional and presentable appearance according to the Company's Uniform Policy All other job duties as assigned by Manager We challenge ourselves, and each other, to be the best. Required skills and qualifications for this position include: A warm, helpful, hospitable and guest focused nature Restaurant or retail experience is helpful, but not necessary Ability to approach work with a sense of fun while delivering outstanding results Ability to thrive in a fast paced environment Ability to communicate effectively in English A high level of resourcefulness in solving problems and taking initiative Ability to understand and meet restaurant standards for health, safety, and excellence. Ability to comply with all company policies, processes and standards Must be eligible to work in the United States Must be a minimum of 18 years old Ability to work a flexible schedule based on restaurant needs Food handler's card may be required according to local and or state regulations Responsible Beverage Service Certification may be required according to local and or state regulations Physical Requirement: Must be able to lift trays of food or food items weighing up to 50 lbs. on a regular and continuing basis Some bending/kneeling/stooping required Must be able to stand and/or walk for long periods of time Must be able to work in a hot kitchen environment Must be able to place plates, utensils, pans, and cases on both high and low shelves Must be able to work indoors and outdoors Benefits We offer competitive pay + tips Free meals during shifts and 50% discount while off the clock Opportunities for development and growth A fun and inspiring work environment and be part of an amazing team Hourly Payrate: $14.35 + Tips This job description only provides an overview of job responsibilities that are subject to change
Description Who we are: Tocaya Tocaya uses bold flavors and the best ingredients with a strong emphasis on organic products to proudly create our signature "Modern Mexican" cuisine. Our versatile menu is rooted in traditional Mexican recipes and naturally accommodates a variety of preferences including vegan, vegetarian, and gluten-free. At Tocaya we believe that our team is what makes our brand successful. We value individuality and a positive spirit. We try to make our environment a fun place to work and we strongly believe in helping our team members grow and develop to their highest potential. The Job As a Hospitality Team Member, you are responsible for achieving our mission of providing each guest with a truly wonderful experience as well as; Acting as a brand ambassador and delivering exceptional hospitality and service by Greeting guests in a friendly manner and ensuring they are served quickly, efficiently and accurately while recognizing opportunities to create an amazing guest experience Assisting guests with placing orders by expertly guiding them through the menu, making suggestions, entering the order into the point-of-sale system, and processing payments Taking telephone orders and preparing take out orders Mastering and maintaining menu knowledge, including an understanding of food restrictions, allergies/allergens, popular dishes, and chef suggestions Making and serving fresh non-alcoholic and alcoholic beverages Delivering food to guests and refilling drinks quickly, efficiently, and accurately Engaging the guests in light conversation when appropriate Maintaining a clean and inviting space for our guests by Clearing and sanitizing tables and chairs efficiently, and carrying dishes, silverware, and glassware to kitchen for washing Upkeeping restroom including- sanitizing restroom on an hourly basis, restocking soap, toilet paper and paper towels Setting up, stocking, cleaning, and maintaining all service stations Maintaining a safe working environment by Understanding and exhibiting compliance to the company's required safety policies and standards Practicing safe food handling and sanitation procedures and maintaining required food handling certifications where applicable by law Exemplifying Company culture by Working as a team to achieve Company goals and standards Supporting other areas of the restaurant as necessary Maintaining a professional and presentable appearance according to the Company's Uniform Policy All other job duties as assigned by Manager We challenge ourselves, and each other, to be the best. Required skills and qualifications for this position include: A warm, helpful, hospitable and guest focused nature Restaurant or retail experience is helpful, but not necessary Ability to approach work with a sense of fun while delivering outstanding results Ability to thrive in a fast paced environment Ability to communicate effectively in English A high level of resourcefulness in solving problems and taking initiative Ability to understand and meet restaurant standards for health, safety, and excellence. Ability to comply with all company policies, processes and standards Must be eligible to work in the United States Must be a minimum of 18 years old Ability to work a flexible schedule based on restaurant needs Food handler's card may be required according to local and or state regulations Responsible Beverage Service Certification may be required according to local and or state regulations Physical Requirement: Must be able to lift trays of food or food items weighing up to 50 lbs. on a regular and continuing basis Some bending/kneeling/stooping required Must be able to stand and/or walk for long periods of time Must be able to work in a hot kitchen environment Must be able to place plates, utensils, pans, and cases on both high and low shelves Must be able to work indoors and outdoors Benefits We offer competitive pay + tips Free meals during shifts and 50% discount while off the clock Opportunities for development and growth A fun and inspiring work environment and be part of an amazing team Hourly Payrate: $14.35 + Tips This job description only provides an overview of job responsibilities that are subject to change
Mar 28, 2024
Full time
Description Who we are: Tocaya Tocaya uses bold flavors and the best ingredients with a strong emphasis on organic products to proudly create our signature "Modern Mexican" cuisine. Our versatile menu is rooted in traditional Mexican recipes and naturally accommodates a variety of preferences including vegan, vegetarian, and gluten-free. At Tocaya we believe that our team is what makes our brand successful. We value individuality and a positive spirit. We try to make our environment a fun place to work and we strongly believe in helping our team members grow and develop to their highest potential. The Job As a Hospitality Team Member, you are responsible for achieving our mission of providing each guest with a truly wonderful experience as well as; Acting as a brand ambassador and delivering exceptional hospitality and service by Greeting guests in a friendly manner and ensuring they are served quickly, efficiently and accurately while recognizing opportunities to create an amazing guest experience Assisting guests with placing orders by expertly guiding them through the menu, making suggestions, entering the order into the point-of-sale system, and processing payments Taking telephone orders and preparing take out orders Mastering and maintaining menu knowledge, including an understanding of food restrictions, allergies/allergens, popular dishes, and chef suggestions Making and serving fresh non-alcoholic and alcoholic beverages Delivering food to guests and refilling drinks quickly, efficiently, and accurately Engaging the guests in light conversation when appropriate Maintaining a clean and inviting space for our guests by Clearing and sanitizing tables and chairs efficiently, and carrying dishes, silverware, and glassware to kitchen for washing Upkeeping restroom including- sanitizing restroom on an hourly basis, restocking soap, toilet paper and paper towels Setting up, stocking, cleaning, and maintaining all service stations Maintaining a safe working environment by Understanding and exhibiting compliance to the company's required safety policies and standards Practicing safe food handling and sanitation procedures and maintaining required food handling certifications where applicable by law Exemplifying Company culture by Working as a team to achieve Company goals and standards Supporting other areas of the restaurant as necessary Maintaining a professional and presentable appearance according to the Company's Uniform Policy All other job duties as assigned by Manager We challenge ourselves, and each other, to be the best. Required skills and qualifications for this position include: A warm, helpful, hospitable and guest focused nature Restaurant or retail experience is helpful, but not necessary Ability to approach work with a sense of fun while delivering outstanding results Ability to thrive in a fast paced environment Ability to communicate effectively in English A high level of resourcefulness in solving problems and taking initiative Ability to understand and meet restaurant standards for health, safety, and excellence. Ability to comply with all company policies, processes and standards Must be eligible to work in the United States Must be a minimum of 18 years old Ability to work a flexible schedule based on restaurant needs Food handler's card may be required according to local and or state regulations Responsible Beverage Service Certification may be required according to local and or state regulations Physical Requirement: Must be able to lift trays of food or food items weighing up to 50 lbs. on a regular and continuing basis Some bending/kneeling/stooping required Must be able to stand and/or walk for long periods of time Must be able to work in a hot kitchen environment Must be able to place plates, utensils, pans, and cases on both high and low shelves Must be able to work indoors and outdoors Benefits We offer competitive pay + tips Free meals during shifts and 50% discount while off the clock Opportunities for development and growth A fun and inspiring work environment and be part of an amazing team Hourly Payrate: $14.35 + Tips This job description only provides an overview of job responsibilities that are subject to change
Description Who we are: Tocaya Tocaya uses bold flavors and the best ingredients with a strong emphasis on organic products to proudly create our signature "Modern Mexican" cuisine. Our versatile menu is rooted in traditional Mexican recipes and naturally accommodates a variety of preferences including vegan, vegetarian, and gluten-free. At Tocaya we believe that our team is what makes our brand successful. We value individuality and a positive spirit. We try to make our environment a fun place to work and we strongly believe in helping our team members grow and develop to their highest potential. The Job As a Hospitality Team Member, you are responsible for achieving our mission of providing each guest with a truly wonderful experience as well as; Acting as a brand ambassador and delivering exceptional hospitality and service by Greeting guests in a friendly manner and ensuring they are served quickly, efficiently and accurately while recognizing opportunities to create an amazing guest experience Assisting guests with placing orders by expertly guiding them through the menu, making suggestions, entering the order into the point-of-sale system, and processing payments Taking telephone orders and preparing take out orders Mastering and maintaining menu knowledge, including an understanding of food restrictions, allergies/allergens, popular dishes, and chef suggestions Making and serving fresh non-alcoholic and alcoholic beverages Delivering food to guests and refilling drinks quickly, efficiently, and accurately Engaging the guests in light conversation when appropriate Maintaining a clean and inviting space for our guests by Clearing and sanitizing tables and chairs efficiently, and carrying dishes, silverware, and glassware to kitchen for washing Upkeeping restroom including- sanitizing restroom on an hourly basis, restocking soap, toilet paper and paper towels Setting up, stocking, cleaning, and maintaining all service stations Maintaining a safe working environment by Understanding and exhibiting compliance to the company's required safety policies and standards Practicing safe food handling and sanitation procedures and maintaining required food handling certifications where applicable by law Exemplifying Company culture by Working as a team to achieve Company goals and standards Supporting other areas of the restaurant as necessary Maintaining a professional and presentable appearance according to the Company's Uniform Policy All other job duties as assigned by Manager We challenge ourselves, and each other, to be the best. Required skills and qualifications for this position include: A warm, helpful, hospitable and guest focused nature Restaurant or retail experience is helpful, but not necessary Ability to approach work with a sense of fun while delivering outstanding results Ability to thrive in a fast paced environment Ability to communicate effectively in English A high level of resourcefulness in solving problems and taking initiative Ability to understand and meet restaurant standards for health, safety, and excellence. Ability to comply with all company policies, processes and standards Must be eligible to work in the United States Must be a minimum of 18 years old Ability to work a flexible schedule based on restaurant needs Food handler's card may be required according to local and or state regulations Responsible Beverage Service Certification may be required according to local and or state regulations Physical Requirement: Must be able to lift trays of food or food items weighing up to 50 lbs. on a regular and continuing basis Some bending/kneeling/stooping required Must be able to stand and/or walk for long periods of time Must be able to work in a hot kitchen environment Must be able to place plates, utensils, pans, and cases on both high and low shelves Must be able to work indoors and outdoors Benefits We offer competitive pay + tips Free meals during shifts and 50% discount while off the clock Opportunities for development and growth A fun and inspiring work environment and be part of an amazing team Hourly Payrate: $14.35 + Tips This job description only provides an overview of job responsibilities that are subject to change
Mar 28, 2024
Full time
Description Who we are: Tocaya Tocaya uses bold flavors and the best ingredients with a strong emphasis on organic products to proudly create our signature "Modern Mexican" cuisine. Our versatile menu is rooted in traditional Mexican recipes and naturally accommodates a variety of preferences including vegan, vegetarian, and gluten-free. At Tocaya we believe that our team is what makes our brand successful. We value individuality and a positive spirit. We try to make our environment a fun place to work and we strongly believe in helping our team members grow and develop to their highest potential. The Job As a Hospitality Team Member, you are responsible for achieving our mission of providing each guest with a truly wonderful experience as well as; Acting as a brand ambassador and delivering exceptional hospitality and service by Greeting guests in a friendly manner and ensuring they are served quickly, efficiently and accurately while recognizing opportunities to create an amazing guest experience Assisting guests with placing orders by expertly guiding them through the menu, making suggestions, entering the order into the point-of-sale system, and processing payments Taking telephone orders and preparing take out orders Mastering and maintaining menu knowledge, including an understanding of food restrictions, allergies/allergens, popular dishes, and chef suggestions Making and serving fresh non-alcoholic and alcoholic beverages Delivering food to guests and refilling drinks quickly, efficiently, and accurately Engaging the guests in light conversation when appropriate Maintaining a clean and inviting space for our guests by Clearing and sanitizing tables and chairs efficiently, and carrying dishes, silverware, and glassware to kitchen for washing Upkeeping restroom including- sanitizing restroom on an hourly basis, restocking soap, toilet paper and paper towels Setting up, stocking, cleaning, and maintaining all service stations Maintaining a safe working environment by Understanding and exhibiting compliance to the company's required safety policies and standards Practicing safe food handling and sanitation procedures and maintaining required food handling certifications where applicable by law Exemplifying Company culture by Working as a team to achieve Company goals and standards Supporting other areas of the restaurant as necessary Maintaining a professional and presentable appearance according to the Company's Uniform Policy All other job duties as assigned by Manager We challenge ourselves, and each other, to be the best. Required skills and qualifications for this position include: A warm, helpful, hospitable and guest focused nature Restaurant or retail experience is helpful, but not necessary Ability to approach work with a sense of fun while delivering outstanding results Ability to thrive in a fast paced environment Ability to communicate effectively in English A high level of resourcefulness in solving problems and taking initiative Ability to understand and meet restaurant standards for health, safety, and excellence. Ability to comply with all company policies, processes and standards Must be eligible to work in the United States Must be a minimum of 18 years old Ability to work a flexible schedule based on restaurant needs Food handler's card may be required according to local and or state regulations Responsible Beverage Service Certification may be required according to local and or state regulations Physical Requirement: Must be able to lift trays of food or food items weighing up to 50 lbs. on a regular and continuing basis Some bending/kneeling/stooping required Must be able to stand and/or walk for long periods of time Must be able to work in a hot kitchen environment Must be able to place plates, utensils, pans, and cases on both high and low shelves Must be able to work indoors and outdoors Benefits We offer competitive pay + tips Free meals during shifts and 50% discount while off the clock Opportunities for development and growth A fun and inspiring work environment and be part of an amazing team Hourly Payrate: $14.35 + Tips This job description only provides an overview of job responsibilities that are subject to change
Compass Corporate Position Title: title Pay Grade: payGrade_obj Salary: $105000 - $115000 / year Other Forms of Compensation: A family of companies and experiences As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. If you've been hungry and away from home, chances are you've tasted Compass Group's delicious food and experienced our outstanding service. Our 225,000 associates work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states. Our reach is constantly expanding to shape the industry and create new opportunities for innovation. Join the Compass family today! great people. great services. great results. Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar. This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the 'job search' in MyOpportunity to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email then you can check the status under Careers in MyOpportunity by clicking on 'referral tracking.' For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email . Click here to view the step-by-step instructions to refer a friend to this position. Job Summary Working as a District Manager (DM), you will lead a cross-functional team and manage multiple accounts within your territory. You will provide overall planning and direction to achieve operations and financial goals, align with all applicable regulations, maintain strong client relationships, and ensure we continuously support our communities in our dynamic environment. Key Responsibilities: Leads, manages, and encourages a complementary team of Resident District Managers and/or Directors of Dining Services, and their teams, to provide outstanding service Drives and develops self and team towards building positive relationships with client(s) and achievement of critical metrics (profitability, safety, engagement, etc.) May serve on the regional leadership team; participates in ongoing conversations with peers to share best practices, mitigate risks, champion diversity, and build community Leads accounts in territory, ensuring decisions are weighed for risk/reward and short/long term implications Supports senior leadership in setting the cultural tone in district and region; meets regularly with team and partners to ensure full visibility, understanding, safety, and accountability Serves as representative/brand ambassador of territory; attends client and community engagement events Collaborates with the Sales, Retention, and Finance teams on sales proforma and proposal development; participates in full sales and retention process Collaborates with partners to support district needs and solves problems by thinking through all angles and downstream impacts Ensures compliance with regional, state, and local policies governing meal and retail programs, along with safety and QA requirements; conducts audits and offers solutions for improvement Champions development, performance evaluations, succession planning, and building single- and multi-unit management skills such as a full understanding of all roles within operation; support team with tools and systems Owns financial results/P&L for districts in the territory, and works with leadership to ensure accuracy in reporting, forecasting, and budgeting Completes required reports on time as outlined by policy Ensures consistent and fair administration of all policies and procedures Required Qualifications: Bachelor's degree from an accredited college or university, or five (5) years progressive experience in multi-unit food service, hospitality management, plant operations management, environmental services, laundry, or other Support Services areas in lieu of degree Preferred Qualifications: Strong background in a leadership role with exposure to contract/budget management, customer service, people development, food services, negotiations, etc. Has a consistent track record and knowledge of growing a business, along with proven business and financial proficiencies. Has the ability to think quickly, analytically, strategically, and accurately Shows expert client relationship, influencing, presentation, listening, and communications (written and verbal) skills Champions the inclusive approach, and is proactive, positive, professional, flexible, and resilient Demonstrates initiative, ownership, multitasking, prioritization, and organization skills Proficient in the use of Microsoft Suite Extensive travel is required in this position Apply to Compass Group today! Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Compass Corporate maintains a drug-free workplace. Applications are accepted on an ongoing basis. Associates at Corporate are offered many fantastic benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Paid Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Req ID: Compass Corporate STEPHANIE FREER req_classification
Mar 21, 2024
Full time
Compass Corporate Position Title: title Pay Grade: payGrade_obj Salary: $105000 - $115000 / year Other Forms of Compensation: A family of companies and experiences As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. If you've been hungry and away from home, chances are you've tasted Compass Group's delicious food and experienced our outstanding service. Our 225,000 associates work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states. Our reach is constantly expanding to shape the industry and create new opportunities for innovation. Join the Compass family today! great people. great services. great results. Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar. This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the 'job search' in MyOpportunity to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email then you can check the status under Careers in MyOpportunity by clicking on 'referral tracking.' For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email . Click here to view the step-by-step instructions to refer a friend to this position. Job Summary Working as a District Manager (DM), you will lead a cross-functional team and manage multiple accounts within your territory. You will provide overall planning and direction to achieve operations and financial goals, align with all applicable regulations, maintain strong client relationships, and ensure we continuously support our communities in our dynamic environment. Key Responsibilities: Leads, manages, and encourages a complementary team of Resident District Managers and/or Directors of Dining Services, and their teams, to provide outstanding service Drives and develops self and team towards building positive relationships with client(s) and achievement of critical metrics (profitability, safety, engagement, etc.) May serve on the regional leadership team; participates in ongoing conversations with peers to share best practices, mitigate risks, champion diversity, and build community Leads accounts in territory, ensuring decisions are weighed for risk/reward and short/long term implications Supports senior leadership in setting the cultural tone in district and region; meets regularly with team and partners to ensure full visibility, understanding, safety, and accountability Serves as representative/brand ambassador of territory; attends client and community engagement events Collaborates with the Sales, Retention, and Finance teams on sales proforma and proposal development; participates in full sales and retention process Collaborates with partners to support district needs and solves problems by thinking through all angles and downstream impacts Ensures compliance with regional, state, and local policies governing meal and retail programs, along with safety and QA requirements; conducts audits and offers solutions for improvement Champions development, performance evaluations, succession planning, and building single- and multi-unit management skills such as a full understanding of all roles within operation; support team with tools and systems Owns financial results/P&L for districts in the territory, and works with leadership to ensure accuracy in reporting, forecasting, and budgeting Completes required reports on time as outlined by policy Ensures consistent and fair administration of all policies and procedures Required Qualifications: Bachelor's degree from an accredited college or university, or five (5) years progressive experience in multi-unit food service, hospitality management, plant operations management, environmental services, laundry, or other Support Services areas in lieu of degree Preferred Qualifications: Strong background in a leadership role with exposure to contract/budget management, customer service, people development, food services, negotiations, etc. Has a consistent track record and knowledge of growing a business, along with proven business and financial proficiencies. Has the ability to think quickly, analytically, strategically, and accurately Shows expert client relationship, influencing, presentation, listening, and communications (written and verbal) skills Champions the inclusive approach, and is proactive, positive, professional, flexible, and resilient Demonstrates initiative, ownership, multitasking, prioritization, and organization skills Proficient in the use of Microsoft Suite Extensive travel is required in this position Apply to Compass Group today! Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Compass Corporate maintains a drug-free workplace. Applications are accepted on an ongoing basis. Associates at Corporate are offered many fantastic benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Paid Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Req ID: Compass Corporate STEPHANIE FREER req_classification
Compass Corporate Position Title: title A family of companies and experiences As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. If you've been hungry and away from home, chances are you've tasted Compass Group's delicious food and experienced our outstanding service. Our 225,000 associates work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states. Our reach is constantly expanding to shape the industry and create new opportunities for innovation. Join the Compass family today! great people. great services. great results. Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar. Job Summary Working as a Resident District Manager (RDM), you will manage a large multi-unit dining account. You will serve as our point of contact for the client as well as lead the team within the account and manage the overall operation. You will provide planning and direction within your account to achieve operational and financial goals in a dynamic environment. You will also maintain strong client relationships and work to fulfill our mission to feed kids. Key Responsibilities: Leads, manages, and inspires a diverse team at a large account, with the goal of providing top-notch service to the client, students, and community Drives and develops self and team at the account towards building strong relationships with the client(s) and achievement of key performance indicators (profitability, safety, employee engagement, etc.) May serve on district leadership team, and participates in ongoing conversations with peers to share best practices, mitigate risks, champion diversity, and build community Ensures decisions are weighed for risk/reward and short/long term implications while gathering input from the team and partners Fosters a culture of transparency, understanding, education, safety, and accountability at the account Serves as the representative/brand ambassador of the Chartwells team within the district and community; attends key client and community events Ensures client needs are met or exceeded, we retain the account, find cross-sell opportunities, and assist in rebid process as directed Supports functional areas of operation, including but not limited to safety, marketing, nutrition and culinary Ensures adherence to local, state, federal and company policies, and conducts unit audits to ensure conformance for key areas (e.g. food storage, sanitation) Maintains compliance with USDA regulations and guidance for all applicable meal and retail programs, along with completing all required reporting on time Champions development within the account; conducts performance evaluations, along with succession planning for the account; has full understanding of all roles within operation Owns the financial results for the account, and works with leadership to ensure accuracy for reporting, forecasting, and budgeting processes Ensures consistent and fair administration of al policies and procedures Required Qualifications: Educational minimum and work experience per USDA Professional Standards for the account(s) Preferred Qualifications: Bachelor's degree and minimum of three (3) years of management experience, preferably in foodservice, hospitality management, plant operations management, environmental services, laundry, or other Support Services area Is well-versed in all aspects of foodservice management with a proven track record of success Has proven track record of leading a business and a team, strong customer service, and good business and financial acumen Demonstrates strong initiative, critical thinking, ownership, communications (listening, written, and verbal), multi-tasking, prioritization, and organization skills Champions the inclusion mindset, and is proactive, positive, professional, and resilient Excellent computer skills and proficiency with Microsoft Office suite and POS software Occasional travel required in this position Apply to Compass Group today! Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Compass Corporate maintains a drug-free workplace. Applications are accepted on an ongoing basis. Associates at Corporate are offered many fantastic benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Paid Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs)
Mar 18, 2024
Full time
Compass Corporate Position Title: title A family of companies and experiences As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. If you've been hungry and away from home, chances are you've tasted Compass Group's delicious food and experienced our outstanding service. Our 225,000 associates work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states. Our reach is constantly expanding to shape the industry and create new opportunities for innovation. Join the Compass family today! great people. great services. great results. Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar. Job Summary Working as a Resident District Manager (RDM), you will manage a large multi-unit dining account. You will serve as our point of contact for the client as well as lead the team within the account and manage the overall operation. You will provide planning and direction within your account to achieve operational and financial goals in a dynamic environment. You will also maintain strong client relationships and work to fulfill our mission to feed kids. Key Responsibilities: Leads, manages, and inspires a diverse team at a large account, with the goal of providing top-notch service to the client, students, and community Drives and develops self and team at the account towards building strong relationships with the client(s) and achievement of key performance indicators (profitability, safety, employee engagement, etc.) May serve on district leadership team, and participates in ongoing conversations with peers to share best practices, mitigate risks, champion diversity, and build community Ensures decisions are weighed for risk/reward and short/long term implications while gathering input from the team and partners Fosters a culture of transparency, understanding, education, safety, and accountability at the account Serves as the representative/brand ambassador of the Chartwells team within the district and community; attends key client and community events Ensures client needs are met or exceeded, we retain the account, find cross-sell opportunities, and assist in rebid process as directed Supports functional areas of operation, including but not limited to safety, marketing, nutrition and culinary Ensures adherence to local, state, federal and company policies, and conducts unit audits to ensure conformance for key areas (e.g. food storage, sanitation) Maintains compliance with USDA regulations and guidance for all applicable meal and retail programs, along with completing all required reporting on time Champions development within the account; conducts performance evaluations, along with succession planning for the account; has full understanding of all roles within operation Owns the financial results for the account, and works with leadership to ensure accuracy for reporting, forecasting, and budgeting processes Ensures consistent and fair administration of al policies and procedures Required Qualifications: Educational minimum and work experience per USDA Professional Standards for the account(s) Preferred Qualifications: Bachelor's degree and minimum of three (3) years of management experience, preferably in foodservice, hospitality management, plant operations management, environmental services, laundry, or other Support Services area Is well-versed in all aspects of foodservice management with a proven track record of success Has proven track record of leading a business and a team, strong customer service, and good business and financial acumen Demonstrates strong initiative, critical thinking, ownership, communications (listening, written, and verbal), multi-tasking, prioritization, and organization skills Champions the inclusion mindset, and is proactive, positive, professional, and resilient Excellent computer skills and proficiency with Microsoft Office suite and POS software Occasional travel required in this position Apply to Compass Group today! Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Compass Corporate maintains a drug-free workplace. Applications are accepted on an ongoing basis. Associates at Corporate are offered many fantastic benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Paid Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs)
Compass Community Living Position Title: title Pay Grade: payGrade_obj Reports To: Divisional President Salary: $140000 - $175000 Other Forms of Compensation: RDM Bonus Structure With people as our core and a deep commitment to exceptional hospitality, CCL Hospitality Group has a philosophy rooted in caring for the individuals who care for our guests. Our most significant competitive advantage is our team members. We constantly strive to strengthen our service culture. Every team member knows they matter and owns a stake in our success, delivering hospitality excellence. With four distinct operating companies - Morrison Living, Unidine, Coreworks, and The Hub, we are shaping the industry's future leaders with a culture of service focused on elevated hospitality for community living across the country. Join us and discover how we drive mutual success that leaves lasting impressions. Job Summary Working as a Resident District Manager (RDM), you will serve as our point of contact for the client as well as lead the team and manage the overall operation. You will provide planning and direction within your account to achieve operational and financial goals in a dynamic environment. You will also maintain strong client relationships and work to fulfill our mission. Key Responsibilities: Leads, manages, and encourages a complementary team at a large account, with the goal of providing top-notch service to the client, students, and community Drives and develops self and team towards building strong relationships with the client(s) and achievement of key performance indicators (profitability, safety, employee engagement, etc.) May serve on the district leadership team and participates in ongoing conversations with peers to share best practices, mitigate risks, champion diversity, and build community Ensures decisions are weighed for risk/reward and short/long term implications while gathering input from team members and partners Cultivates a culture of transparency, understanding, education, safety, and accountability at the account Serves as the representative/brand ambassador within the district and community; attends key client and community events Ensures the needs of the clients are met or exceeded, retain the account, find cross-sell opportunities, and assist in the rebid process as directed Supports functional areas of operation, including but not limited to safety, marketing, nutrition, and culinary Ensures adherence to local, state, federal, and company policies, and conducts unit audits to ensure conformance for key areas (e.g. food storage, sanitation) Maintains compliance regulations and guidance for all applicable meal and retail programs, along with completing all required reporting on time Champions development within the account; conducts performance evaluations, along with succession planning, has full understanding of all roles within the operation Owns the financial results for the account, and works with leadership to ensure accuracy for reporting, forecasting, and budgeting processes Ensures consistent and fair administration of al policies and procedures Required Qualifications: Educational minimum and work experience Preferred Qualifications: Bachelor's degree and a minimum of three (3) years of management experience, preferably in food service, hospitality management, plant operations management, environmental services, laundry, or other Support Services area Is proficient in all aspects of food service management with a proven track record of success Has a consistent record of leading a business and a team, strong customer service, and good business and financial proficiencies Demonstrates strong initiative, critical thinking, ownership, communications (listening, written, and verbal), multi-tasking, prioritization, and organization skills Champions the inclusive approach, and is proactive, positive, professional, and resilient Excellent computer skills and proficiency with Microsoft Office Suite and POS software Occasional travel required in this position Apply to CCL today! CCL is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Applications are accepted on an ongoing basis. Associates at CCL are offered many fantastic benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Flexible Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) CCL maintains a drug-free workplace. Req ID: Compass Community Living Nicholas Henderson req_classification
Mar 08, 2024
Full time
Compass Community Living Position Title: title Pay Grade: payGrade_obj Reports To: Divisional President Salary: $140000 - $175000 Other Forms of Compensation: RDM Bonus Structure With people as our core and a deep commitment to exceptional hospitality, CCL Hospitality Group has a philosophy rooted in caring for the individuals who care for our guests. Our most significant competitive advantage is our team members. We constantly strive to strengthen our service culture. Every team member knows they matter and owns a stake in our success, delivering hospitality excellence. With four distinct operating companies - Morrison Living, Unidine, Coreworks, and The Hub, we are shaping the industry's future leaders with a culture of service focused on elevated hospitality for community living across the country. Join us and discover how we drive mutual success that leaves lasting impressions. Job Summary Working as a Resident District Manager (RDM), you will serve as our point of contact for the client as well as lead the team and manage the overall operation. You will provide planning and direction within your account to achieve operational and financial goals in a dynamic environment. You will also maintain strong client relationships and work to fulfill our mission. Key Responsibilities: Leads, manages, and encourages a complementary team at a large account, with the goal of providing top-notch service to the client, students, and community Drives and develops self and team towards building strong relationships with the client(s) and achievement of key performance indicators (profitability, safety, employee engagement, etc.) May serve on the district leadership team and participates in ongoing conversations with peers to share best practices, mitigate risks, champion diversity, and build community Ensures decisions are weighed for risk/reward and short/long term implications while gathering input from team members and partners Cultivates a culture of transparency, understanding, education, safety, and accountability at the account Serves as the representative/brand ambassador within the district and community; attends key client and community events Ensures the needs of the clients are met or exceeded, retain the account, find cross-sell opportunities, and assist in the rebid process as directed Supports functional areas of operation, including but not limited to safety, marketing, nutrition, and culinary Ensures adherence to local, state, federal, and company policies, and conducts unit audits to ensure conformance for key areas (e.g. food storage, sanitation) Maintains compliance regulations and guidance for all applicable meal and retail programs, along with completing all required reporting on time Champions development within the account; conducts performance evaluations, along with succession planning, has full understanding of all roles within the operation Owns the financial results for the account, and works with leadership to ensure accuracy for reporting, forecasting, and budgeting processes Ensures consistent and fair administration of al policies and procedures Required Qualifications: Educational minimum and work experience Preferred Qualifications: Bachelor's degree and a minimum of three (3) years of management experience, preferably in food service, hospitality management, plant operations management, environmental services, laundry, or other Support Services area Is proficient in all aspects of food service management with a proven track record of success Has a consistent record of leading a business and a team, strong customer service, and good business and financial proficiencies Demonstrates strong initiative, critical thinking, ownership, communications (listening, written, and verbal), multi-tasking, prioritization, and organization skills Champions the inclusive approach, and is proactive, positive, professional, and resilient Excellent computer skills and proficiency with Microsoft Office Suite and POS software Occasional travel required in this position Apply to CCL today! CCL is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Applications are accepted on an ongoing basis. Associates at CCL are offered many fantastic benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Flexible Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) CCL maintains a drug-free workplace. Req ID: Compass Community Living Nicholas Henderson req_classification