Restaurant General Manager (GM) Managing Partner (MP)

  • Outback Steakhouse
  • Cleveland, OH, USA
  • Jan 13, 2018
Full time General Managers and Management Executives

Job Description

Job Description

Outback Steakhouse is seeking a Managing Partner (GM) join our BEST in the Cleveland Market (Parma, Montrose, Independence & Mentor areas). Proven Operational Excellence, Customer Engagement, and Team Building qualities are highly regarded!

If you are a hospitality professional who is looking to take on a fun and rewarding new challenge, join our team at Outback Steakhouse! We are seeking a Managing Partner (Proprietor) to lead the overall operations of your assigned restaurant. You will serve as the face of Outback in your community and will play a key role in delivering on the Outback experience. In addition, your personal investment in your restaurant will provide you with additional income as well as a genuine sense of ownership. If you want more out of your hospitality career, you've come to the right place.

As a Managing Partner (Proprietor), you must be a fully functional expert in all processes and positions, front and back of house, in addition to managing P&L cost centers. This is an extremely hands-on management position, and you will spend most of your time working directly with employees throughout the restaurant as well as interacting with customers.

Your specific duties as a Managing Partner (Proprietor) will include:

  • Managing all employees to maintain high employment quality standards consistent with the Outback Brand (includes hiring, development, counseling, promotion and discipline and termination as appropriate)
  • Maintaining all employee files and ensuring that all required documentation is complete and accurate
  • Ensuring that your restaurant is optimally staffed and that employees are fully trained in all aspects of their current job
  • Respond to complaints, with the goal of turning dissatisfied guests into return guests
  • Developing initiatives to build sales, profitability and guest counts
  • Ensuring that all menu items are made according to recipe and that presentation is up to Outback standards
  • Adhering to company standards and service levels to increases sales and minimize costs
  • Estimating food needs and placing orders within established guidelines
  • Managing P&L for your individual restaurant.
  • Enforcing safety and sanitary practices, maintenance and regulatory compliance for the entire restaurant and premises
  • Ensuring that all operational basics and standards are adhered to with total commitment and passion
  • Overseeing all restaurant administrative requirements including cash handling, completion of guest liability, property, casualty, workers compensation reports and governmental compliance
  • Ensuring that Outback's Principles and Beliefs are continually taught and practiced
  • Providing active community involvement with a strong presence at events, clubs and organizations by your restaurant and its employees
  • Demonstrating high ethical standards at all times, adhering to standards laid out in the Company's Code of Ethics policy

Job Requirements

As a Managing Partner (Proprietor), you must be dependable, self-reliant and passionate about good food and exceptional customer service. It is vital that you combine a winning personality with professional dedication and a team-oriented attitude. Strong organizational, time-management and prioritization skills are also important attributes for this role.

Specific qualifications for the position include:

  • Minimum 2 years of general manager experience in a hospitality operation
  • Must qualify to hold a state liquor license
  • Must be able and willing to work in the front-of-the-house and back-of-the-house
  • Passing grade in Management Assessment testing
  • Availability to work a flexible schedule
  • Legal authorization to work in the United States
  • Minimum 21 years of age
  • Previous experience as front-of-the-house manager, preferred
  • Associate's or Bachelor's degree, preferred
  • Computer proficiency (particularly MS Office Suite and Outlook) preferred
  • Experience with Point Of Sale systems, preferred


As a Managing Partner (Proprietor)with Outback Steakhouse, you will be part of an established and successful company with one of the most recognizable national brand names in casual dining. Our company culture is geared toward customer service, innovation and fun, and you will find plenty of support from all levels of the organization. We provide extensive training in all aspects of your restaurant, and also offer opportunities for continued professional development and advancement toward roles of greater responsibility. Your hard work and professional dedication will be rewarded with a competitive compensation package, including benefits.

Here's some of what we offer:

  • Investment income based on restaurant cash flow
  • 5-year partner contract
  • Rewards program for high performers
  • Medical, dental and vision coverage
  • Prescription card
  • Life insurance
  • Short- and long-disability
  • 401(k)
  • Meal discount
  • Adoption assistance
  • Vacation
  • Flexible spending
  • Employee Assistance Program

Bloomin' Brands, Inc. is an equal opportunity employer. M/F/D/V are encouraged to apply

Company Description Outback Steakhouse is an Australian themed steakhouse restaurant. Although beef and steak items make up a good portion of the menu, the concept offers a variety of chicken, ribs, seafood, and pasta dishes. The Company's strategy is to differentiate its restaurants by emphasizing consistently high-quality food and service, generous portions at moderate prices and a casual atmosphere suggestive of the Australian Outback.

Fleming's, Fleming's Prime Steakhouse and Wine Bar, Outback Steakhouse, Carrabba's Italian Grill, Bonefish and Bloomin' Brands, Inc. are the registered trademarks of their respective owners.

Bloomin Brands, Inc. and its affiliates are an equal opportunity employer. M/F/D/V are encouraged to apply.