Courtyard Prince George
Prince George, British Columbia (BC)
Prince George Hotel Ltd. Partnership Dba Courtyard Prince George 900 Brunswick Avenue, Prince George, B.C V2L 2C3 Compensation: $20.50/hour for 32-40 hours a week Terms of Employment: Permanent, Full time, Part Time, Extended working hours, weekends Courtyard Prince George is recruiting for a full-time Duty Manager to join our growing team! This role is focused on providing superior guest service and creating a memorable experience for our guests. If you are enthusiastic, guest focused and goal oriented, this could be your opportunity to be part of the Courtyard team! ESSENTIAL DUTIES AND RESPONSIBILITIES: Providing leadership on behalf of the Front Office Supervisor and other departments Assists all departments in resolving guest issues and communicates the incident and result back to the management team Patrolling hotel including lobby and all entrances, restrooms, banquet areas, elevators, underground parking and guest corridors Provide solutions to problems for guests, associates and management Provide exceptional customer service to all hotel guests to make their stay as comfortable and accommodating as possible while achieving team and brand goals Provide the essential functions of checking a guest in/out Perform sales and customer service functions related to guest registration, reservations or redirecting the conversation to the appropriate personnel in the hotel Balancing cash and reconciling credit/debit transactions Answering and transferring phone calls Process nightly audit, reviewing and verifying daily transactions Maintain accurate report of receipts and deposits Participate in monthly health and safety meetings Perform administrative functions for guests, i.e., faxing, coping, mailing, over-night mail service, and other clerical duties Clean, organize, and maintain lobby area (coffee tables, doors, windows, etc. as necessary). Communicate with Executive Housekeeper regarding early and late check-ins, check-outs, stay-overs, and special requirements for amenities Performs any and all other tasks assigned for the success of the hotel QUALIFICATIONS AND SKILL REQUIREMENTS: Previous hotel front desk or customer service experience required Ability to resolve guest issues or concerns and deal with unpredictable variables in situations Ability to communicate effectively verbally, in writing, and excellent telephone skills Ability to work in a fast-paced, high-energy and demanding work environment Good time management skills, multi-tasking ability, ability to prioritize and coordinate details Flexibility to adjust work priorities as necessary Practice safety standards at all times, knowledgeable of hotel fire alarm system/panel and emergency procedures Computer skills and technical aptitude
Mar 16, 2024
Prince George Hotel Ltd. Partnership Dba Courtyard Prince George 900 Brunswick Avenue, Prince George, B.C V2L 2C3 Compensation: $20.50/hour for 32-40 hours a week Terms of Employment: Permanent, Full time, Part Time, Extended working hours, weekends Courtyard Prince George is recruiting for a full-time Duty Manager to join our growing team! This role is focused on providing superior guest service and creating a memorable experience for our guests. If you are enthusiastic, guest focused and goal oriented, this could be your opportunity to be part of the Courtyard team! ESSENTIAL DUTIES AND RESPONSIBILITIES: Providing leadership on behalf of the Front Office Supervisor and other departments Assists all departments in resolving guest issues and communicates the incident and result back to the management team Patrolling hotel including lobby and all entrances, restrooms, banquet areas, elevators, underground parking and guest corridors Provide solutions to problems for guests, associates and management Provide exceptional customer service to all hotel guests to make their stay as comfortable and accommodating as possible while achieving team and brand goals Provide the essential functions of checking a guest in/out Perform sales and customer service functions related to guest registration, reservations or redirecting the conversation to the appropriate personnel in the hotel Balancing cash and reconciling credit/debit transactions Answering and transferring phone calls Process nightly audit, reviewing and verifying daily transactions Maintain accurate report of receipts and deposits Participate in monthly health and safety meetings Perform administrative functions for guests, i.e., faxing, coping, mailing, over-night mail service, and other clerical duties Clean, organize, and maintain lobby area (coffee tables, doors, windows, etc. as necessary). Communicate with Executive Housekeeper regarding early and late check-ins, check-outs, stay-overs, and special requirements for amenities Performs any and all other tasks assigned for the success of the hotel QUALIFICATIONS AND SKILL REQUIREMENTS: Previous hotel front desk or customer service experience required Ability to resolve guest issues or concerns and deal with unpredictable variables in situations Ability to communicate effectively verbally, in writing, and excellent telephone skills Ability to work in a fast-paced, high-energy and demanding work environment Good time management skills, multi-tasking ability, ability to prioritize and coordinate details Flexibility to adjust work priorities as necessary Practice safety standards at all times, knowledgeable of hotel fire alarm system/panel and emergency procedures Computer skills and technical aptitude
Job Description - technical product manager sr () technical product manager sr ( Job Number: ) Job Posting Job Posting Mar 8, 2024 Job Posting End Date Mar 23, 2024 Location Location US-WA-Seattle-Starbucks Support Center Is this role eligible for remote or hybrid work? Yes-Remote Starbucks - Technology Pay Range $121,200 - $214,000 annually Bonus Eligible Yes Now Brewing - Technical Product Manager SR! From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others. This position contributes to Starbucks success by leading the creation of product roadmap and strategies for one or more products. We design, build, and nurture a digital ecosystem that elevates the Starbucks brand and grows our business by amplifying human connections, relationships, and experiences. To be successful, the technical product manager, sr needs to have significant technical acumen and experience along with a passion for delighting product users with simple solutions and engaging digital experiences.This role will have a focus on the fast-growing ServiceNow space of IT Service Management (ITSM) As a Technical Product Manger sr., you will Create and maintain product roadmap and strategies, balancing business and technical objectives to manifest priorities for the team Work with architecture and engineering to align on feature solutions, sizing, and delivery planning Own and manage backlog, including agile records to support delivery of features and stories Determine technical impacts, problem solve, and propose solutions Explore new ServiceNow features that may improve business experience or value Have a deep understanding of incident, problem, change and knowledge management practices Manages product planning and development through day to day collaboration and decision making with a cross- functional team including architects, developers, designers and business or subject matter representatives Translates customer experience into technical requirements and product solutions Drives technical solution for large features/technically complex features independently. Is technically adept on end-to-end system architecture Creates data flows and functional and technical specifications as needed Responsible for defining the acceptance criteria of a product feature Responsible for documentation of requirements, and acceptance criteria per process, provides guidance to others in working team Works with producers, engineering, and QA to align on feature sizing and delivery planning Ensures engineering team has needed information on endpoints, inputs and outputs Helps resolve technical blocking issues and coordinates solutions across multiple technical teams Performs validation of feature against customer and business goals and acceptance criteria Determines technical feasibility, dependencies, and constraints of features with support from neighboring technology teams as needed Identifies technical tradeoffs, escalates risks, and manages mitigation in collaboration with neighbor ST teams Communicates effectively with technology and business teams independently Acts as a coach/mentor to team on various technical product manager competencies Works with engineering to define technical solution for experiment definition Defines product performance and effectiveness metrics that measure and benchmark product success Drives optimization and process improvements between product, design, and development teams Stays abreast of new technology capabilities and leverages knowledge in contributing to product solutions. Recommends and plans innovative products and features. Scopes and prioritizes upcoming features into the roadmap Builds effective relationships with key internal engineering, product and design teams We'd love to hear from people with: Bachelor's degree or equivalent experience in a related field Demonstrated ability to use analytics and optimization tools to inform product planning and prioritization (5 years) Demonstrated ability to work with design and engineering to deliver customer facing features (5 years) Hands on experience in developing roadmaps, priorities, features, story outlines, writing user stories, refining product backlogs, and coordinating/prioritizing conflicting requirements in a fast-paced, changing environment with variety of stakeholders (5 years) Industry experience in a technology environment with a record of successfully delivering complex products (7+ years) Preferred Qualifications 7+ years of industry experience in a technology environment with a record of successfully delivering complex products Strong verbal and written communications skills, ability to quickly master new systems and/or processes, capacity to stay organized while managing competing priorities Hands on experience in developing technical roadmaps, story outlines, writing user stories, refining product backlogs, and coordinating/prioritizing conflicting requirements in a fast-paced, changing environment Detail- and results-oriented, able to analyze data to justify product decisions and apply key learnings. Ability to thoroughly understand complex business and technical issues and influence decision making Ability to apply knowledge of multidisciplinary business principles and practices to achieve successful outcomes in cross-functional projects and activities Strong verbal and written communications skills Consistently uses communications skills to influence outcomes Ability to influence others without authority to get things done in a timely fashion Ability to balance multiple priorities and meet deadlines Strong knowledge of agile development practices, methodologies, and tools Understanding of ServiceNow Platform, including ITSM Deep understanding of incident, problem, change and knowledge management practices /div> All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at . Starbucks is an equal employment opportunity employer of all qualified individuals. Starbucks does not discriminate on the basis of race, color, religion or religious creed, national origin or place of origin, sex (including pregnancy, childbirth, breastfeeding or related medical conditions), physical or mental disability, age, protected military or veteran status, sexual orientation, gender identity, gender expression, transgender status, genetic information, legally protected medical condition, marital or domestic partner status, status as a victim of domestic violence (including sexual assault or stalking), or any other basis protected by applicable law. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at
Mar 12, 2024
Full time
Job Description - technical product manager sr () technical product manager sr ( Job Number: ) Job Posting Job Posting Mar 8, 2024 Job Posting End Date Mar 23, 2024 Location Location US-WA-Seattle-Starbucks Support Center Is this role eligible for remote or hybrid work? Yes-Remote Starbucks - Technology Pay Range $121,200 - $214,000 annually Bonus Eligible Yes Now Brewing - Technical Product Manager SR! From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others. This position contributes to Starbucks success by leading the creation of product roadmap and strategies for one or more products. We design, build, and nurture a digital ecosystem that elevates the Starbucks brand and grows our business by amplifying human connections, relationships, and experiences. To be successful, the technical product manager, sr needs to have significant technical acumen and experience along with a passion for delighting product users with simple solutions and engaging digital experiences.This role will have a focus on the fast-growing ServiceNow space of IT Service Management (ITSM) As a Technical Product Manger sr., you will Create and maintain product roadmap and strategies, balancing business and technical objectives to manifest priorities for the team Work with architecture and engineering to align on feature solutions, sizing, and delivery planning Own and manage backlog, including agile records to support delivery of features and stories Determine technical impacts, problem solve, and propose solutions Explore new ServiceNow features that may improve business experience or value Have a deep understanding of incident, problem, change and knowledge management practices Manages product planning and development through day to day collaboration and decision making with a cross- functional team including architects, developers, designers and business or subject matter representatives Translates customer experience into technical requirements and product solutions Drives technical solution for large features/technically complex features independently. Is technically adept on end-to-end system architecture Creates data flows and functional and technical specifications as needed Responsible for defining the acceptance criteria of a product feature Responsible for documentation of requirements, and acceptance criteria per process, provides guidance to others in working team Works with producers, engineering, and QA to align on feature sizing and delivery planning Ensures engineering team has needed information on endpoints, inputs and outputs Helps resolve technical blocking issues and coordinates solutions across multiple technical teams Performs validation of feature against customer and business goals and acceptance criteria Determines technical feasibility, dependencies, and constraints of features with support from neighboring technology teams as needed Identifies technical tradeoffs, escalates risks, and manages mitigation in collaboration with neighbor ST teams Communicates effectively with technology and business teams independently Acts as a coach/mentor to team on various technical product manager competencies Works with engineering to define technical solution for experiment definition Defines product performance and effectiveness metrics that measure and benchmark product success Drives optimization and process improvements between product, design, and development teams Stays abreast of new technology capabilities and leverages knowledge in contributing to product solutions. Recommends and plans innovative products and features. Scopes and prioritizes upcoming features into the roadmap Builds effective relationships with key internal engineering, product and design teams We'd love to hear from people with: Bachelor's degree or equivalent experience in a related field Demonstrated ability to use analytics and optimization tools to inform product planning and prioritization (5 years) Demonstrated ability to work with design and engineering to deliver customer facing features (5 years) Hands on experience in developing roadmaps, priorities, features, story outlines, writing user stories, refining product backlogs, and coordinating/prioritizing conflicting requirements in a fast-paced, changing environment with variety of stakeholders (5 years) Industry experience in a technology environment with a record of successfully delivering complex products (7+ years) Preferred Qualifications 7+ years of industry experience in a technology environment with a record of successfully delivering complex products Strong verbal and written communications skills, ability to quickly master new systems and/or processes, capacity to stay organized while managing competing priorities Hands on experience in developing technical roadmaps, story outlines, writing user stories, refining product backlogs, and coordinating/prioritizing conflicting requirements in a fast-paced, changing environment Detail- and results-oriented, able to analyze data to justify product decisions and apply key learnings. Ability to thoroughly understand complex business and technical issues and influence decision making Ability to apply knowledge of multidisciplinary business principles and practices to achieve successful outcomes in cross-functional projects and activities Strong verbal and written communications skills Consistently uses communications skills to influence outcomes Ability to influence others without authority to get things done in a timely fashion Ability to balance multiple priorities and meet deadlines Strong knowledge of agile development practices, methodologies, and tools Understanding of ServiceNow Platform, including ITSM Deep understanding of incident, problem, change and knowledge management practices /div> All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at . Starbucks is an equal employment opportunity employer of all qualified individuals. Starbucks does not discriminate on the basis of race, color, religion or religious creed, national origin or place of origin, sex (including pregnancy, childbirth, breastfeeding or related medical conditions), physical or mental disability, age, protected military or veteran status, sexual orientation, gender identity, gender expression, transgender status, genetic information, legally protected medical condition, marital or domestic partner status, status as a victim of domestic violence (including sexual assault or stalking), or any other basis protected by applicable law. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at
Summary As a Kitchen Manager, you will support the Food and Beverage Manager by leading the culinary team and completing delegated administrative tasks. You will ensure that food safety protocols and all brand standards are followed. The Kitchen Manager also serves as a lead cook and/or expediter. This is a long-season salary-exempt position and includes the option of team member housing for the duration of employment. Responsibilities Support FBM with team member management through interviewing, scheduling, missed punch adjustments and coaching conversations Assist in supervising the day-to-day activities of staff, assign responsibilities for tasks, and set deadlines to ensure the timely completion of tasks Maintain complete product knowledge and actively educate team members on menus, recipes, portions, specials, seasonal changes, allergens, etc. Participate in menu development, seasonal changes, daily specials, costing and product adjustments, development of property wide Food and Beverage programing and optimization Ensure a clean and safe workspace through completion of daily and weekly cleaning tasks Maintain team member and guest safety by ensuring all food handling safety and storage protocols are implemented, SOP's are followed, and tracking logs are completed Assist with all inventory practices, including ordering, receiving, waste tracking, setting up count sheets, and completing physical inventory counts Lead by example, maintain professionality, take prompt action with solutions in unpredictable situations such as weather, diverse needs of guests, or incidents on property Independently and confidently make critical decisions to quickly resolve guest and team member issues keeping in mind the health of the operation Learn and share knowledge of the local area, culture, and on-site activities Cultivate a positive work environment that is guest-focused and inclusive. Set clear expectations, and provide accurate, complete, and timely communication Participate in camp level and company-wide meetings Lead and support team members in individual growth and career advancement plans to contribute to our internal leadership pipeline Collaborate with and maintain professional relationships with food and beverage vendors This job description may not include all assigned duties, responsibilities, or aspects of the job described. It may be amended at any time at the sole discretion of Under Canvas. Competencies Effective Communication Adaptagility Decision Making Initiative Education High School Diploma/GED Working Conditions Ability to work outdoors for long periods, including during extreme heat and cold or weather events Able to stand and move for long periods of time Ability to lift 30lbs independently; all lifts over 31 lbs. require assistance from a co-worker Operate guest transport carts and/or property vehicle Stand and walk over slippery and/or uneven natural walking surfaces for the majority of the workday Bend and stoop Preferred Qualifications 2 years of experience in a culinary leadership role A genuine passion and curiosity for the Food and Beverage industry and the outdoors Experience in delivering training and leading a team of 2-10 people Proficient knife skills Food Handler Certification and TIPS card, Food serve safe manager certificate recommended, not required (must have food handlers cert before first day) Basic knowledge of kitchen equipment care and maintenance Experience with conducting inventories and ordering from multiple vendors Additional Information This position is contingent upon the satisfactory completion of a motor vehicle records check, if requested by Under Canvas. This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at anytime at the sole discretion of Under Canvas.
Mar 02, 2024
Full time
Summary As a Kitchen Manager, you will support the Food and Beverage Manager by leading the culinary team and completing delegated administrative tasks. You will ensure that food safety protocols and all brand standards are followed. The Kitchen Manager also serves as a lead cook and/or expediter. This is a long-season salary-exempt position and includes the option of team member housing for the duration of employment. Responsibilities Support FBM with team member management through interviewing, scheduling, missed punch adjustments and coaching conversations Assist in supervising the day-to-day activities of staff, assign responsibilities for tasks, and set deadlines to ensure the timely completion of tasks Maintain complete product knowledge and actively educate team members on menus, recipes, portions, specials, seasonal changes, allergens, etc. Participate in menu development, seasonal changes, daily specials, costing and product adjustments, development of property wide Food and Beverage programing and optimization Ensure a clean and safe workspace through completion of daily and weekly cleaning tasks Maintain team member and guest safety by ensuring all food handling safety and storage protocols are implemented, SOP's are followed, and tracking logs are completed Assist with all inventory practices, including ordering, receiving, waste tracking, setting up count sheets, and completing physical inventory counts Lead by example, maintain professionality, take prompt action with solutions in unpredictable situations such as weather, diverse needs of guests, or incidents on property Independently and confidently make critical decisions to quickly resolve guest and team member issues keeping in mind the health of the operation Learn and share knowledge of the local area, culture, and on-site activities Cultivate a positive work environment that is guest-focused and inclusive. Set clear expectations, and provide accurate, complete, and timely communication Participate in camp level and company-wide meetings Lead and support team members in individual growth and career advancement plans to contribute to our internal leadership pipeline Collaborate with and maintain professional relationships with food and beverage vendors This job description may not include all assigned duties, responsibilities, or aspects of the job described. It may be amended at any time at the sole discretion of Under Canvas. Competencies Effective Communication Adaptagility Decision Making Initiative Education High School Diploma/GED Working Conditions Ability to work outdoors for long periods, including during extreme heat and cold or weather events Able to stand and move for long periods of time Ability to lift 30lbs independently; all lifts over 31 lbs. require assistance from a co-worker Operate guest transport carts and/or property vehicle Stand and walk over slippery and/or uneven natural walking surfaces for the majority of the workday Bend and stoop Preferred Qualifications 2 years of experience in a culinary leadership role A genuine passion and curiosity for the Food and Beverage industry and the outdoors Experience in delivering training and leading a team of 2-10 people Proficient knife skills Food Handler Certification and TIPS card, Food serve safe manager certificate recommended, not required (must have food handlers cert before first day) Basic knowledge of kitchen equipment care and maintenance Experience with conducting inventories and ordering from multiple vendors Additional Information This position is contingent upon the satisfactory completion of a motor vehicle records check, if requested by Under Canvas. This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at anytime at the sole discretion of Under Canvas.
ESSENTIAL DUTIES & RESPONSIBILITIES General: Deal with high-volume customer interactions and be consistently outgoing, upbeat, and cheerful. Build guest relations throughout every shift by talking with customers, making them feel welcome and comfortable, and inviting them back. Establish production forecasts based on expected customer counts and post for staff review. Oversee staff to ensure compliance with established sanitation and nutrition practices. Verify portion sizes and quality standards are in compliance with departmental standards. Assign work to team members and monitor for timely and proper completion to comply with budget requirements. Monitors staff's start times, breaks and ending times. Participate in interviewing, selecting, training, and developing staff. Review kitchen activities with Chef de Cuisine. Assist Chef de Cuisine with development of menu items and recipes, including special events. Issue disciplinary action as needed. Prepare and deliver reports as requested. Maintain employee files and attendance records. Maintain strict confidentiality relative to financial data, company policies and procedures, and team member and customer information. Have complete knowledge of all casino events and promotional activities, and assist as needed. Keep work area in a clean and orderly manner. Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same. Handle routine customer complaints and incidents, and exhibit the appropriate discretion to identify situations requiring the attention of supervisory personnel - seek to resolve all situations in a manner that maintains positive guest relationships. Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts and work locations may change. Assist in maintaining a spotless environment by disposing of any cups, glasses, bottles, or other items left on the floor by guests. Perform other duties as assigned or reasonably requested by any member of management. Operating Principles: Ensure at all times operating principles are being adhered to: Clean - Keep all areas clean and pristine; Safe - Follow all safety policies and procedures; Friendly - Use customer courtesy skills of Family Style Service to provide superior guest service; Fun - Be interactive with all internal and external guests while maintaining professional standards. Tools and Technology: Use of computer station, Microsoft office software, casino tracking programs (Oracle, UKG, Stratton Warren, InfoGenesis), Char broiler, pizza oven, saut station, wok station, flat top grill, commercial steamer, steam table, steam jacket kettle, deep fryer, broaster, slicer, convection oven, pots and pans, miscellaneous cutlery, tub cart, trash compactor, garbage disposal, dishwasher and sanitizer, cleaning materials, wet mops, brooms, telephone, voicemail, fax machine, and photocopier. Licensure: Must be able to obtain and maintain a 1055 Slot/Cardroom/Pari-Mutuel Individual Combo Slot license. Must be at least 21 years of age. Three (3) years of tax returns required. QUALIFICATIONS Experience: A high school diploma or GED equivalent is required. At least three years of supervisory experience in a high volume kitchen is preferred. Accreditation from a culinary institute is preferred. Able to obtain a Food Safety Manager Certification. Knowledge: Knowledge of principles and processes of safe and sanitary food-handling practices and for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Knowledge of various cooking methods, such as roasting, frying, saut ing and grilling. Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. Skills: Managing one's own time and the time of others. Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Adjusting actions in relation to others' actions. PHYSICAL DEMANDS AND WORK ENVIRONMENTThe physical demands and work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Physical Demands: Required to stand and walk, use hands to finger, handle, or feel objects, tools, or controls, reach with hands and arms, and talk and hear. The team member must frequently lift and/or move up to 40 pounds. The team member must occasionally bend, stoop, or kneel. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Required to be able to taste and smell food items to insure quality and flavor levels. Work Environment: A restaurant environment with varied noise levels, variable temperatures, wet areas, and smoke. Use of an elevator and stairs. A kitchen environment with a variety of workstations and storage areas, exposed to varied temperatures, smoke, steam, noise, and wet areas. May also work in a banquet/showroom environment with varied noise levels and temperatures, wet areas, and exposure to low-level lights.
Mar 28, 2024
Full time
ESSENTIAL DUTIES & RESPONSIBILITIES General: Deal with high-volume customer interactions and be consistently outgoing, upbeat, and cheerful. Build guest relations throughout every shift by talking with customers, making them feel welcome and comfortable, and inviting them back. Establish production forecasts based on expected customer counts and post for staff review. Oversee staff to ensure compliance with established sanitation and nutrition practices. Verify portion sizes and quality standards are in compliance with departmental standards. Assign work to team members and monitor for timely and proper completion to comply with budget requirements. Monitors staff's start times, breaks and ending times. Participate in interviewing, selecting, training, and developing staff. Review kitchen activities with Chef de Cuisine. Assist Chef de Cuisine with development of menu items and recipes, including special events. Issue disciplinary action as needed. Prepare and deliver reports as requested. Maintain employee files and attendance records. Maintain strict confidentiality relative to financial data, company policies and procedures, and team member and customer information. Have complete knowledge of all casino events and promotional activities, and assist as needed. Keep work area in a clean and orderly manner. Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same. Handle routine customer complaints and incidents, and exhibit the appropriate discretion to identify situations requiring the attention of supervisory personnel - seek to resolve all situations in a manner that maintains positive guest relationships. Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts and work locations may change. Assist in maintaining a spotless environment by disposing of any cups, glasses, bottles, or other items left on the floor by guests. Perform other duties as assigned or reasonably requested by any member of management. Operating Principles: Ensure at all times operating principles are being adhered to: Clean - Keep all areas clean and pristine; Safe - Follow all safety policies and procedures; Friendly - Use customer courtesy skills of Family Style Service to provide superior guest service; Fun - Be interactive with all internal and external guests while maintaining professional standards. Tools and Technology: Use of computer station, Microsoft office software, casino tracking programs (Oracle, UKG, Stratton Warren, InfoGenesis), Char broiler, pizza oven, saut station, wok station, flat top grill, commercial steamer, steam table, steam jacket kettle, deep fryer, broaster, slicer, convection oven, pots and pans, miscellaneous cutlery, tub cart, trash compactor, garbage disposal, dishwasher and sanitizer, cleaning materials, wet mops, brooms, telephone, voicemail, fax machine, and photocopier. Licensure: Must be able to obtain and maintain a 1055 Slot/Cardroom/Pari-Mutuel Individual Combo Slot license. Must be at least 21 years of age. Three (3) years of tax returns required. QUALIFICATIONS Experience: A high school diploma or GED equivalent is required. At least three years of supervisory experience in a high volume kitchen is preferred. Accreditation from a culinary institute is preferred. Able to obtain a Food Safety Manager Certification. Knowledge: Knowledge of principles and processes of safe and sanitary food-handling practices and for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Knowledge of various cooking methods, such as roasting, frying, saut ing and grilling. Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. Skills: Managing one's own time and the time of others. Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Adjusting actions in relation to others' actions. PHYSICAL DEMANDS AND WORK ENVIRONMENTThe physical demands and work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Physical Demands: Required to stand and walk, use hands to finger, handle, or feel objects, tools, or controls, reach with hands and arms, and talk and hear. The team member must frequently lift and/or move up to 40 pounds. The team member must occasionally bend, stoop, or kneel. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Required to be able to taste and smell food items to insure quality and flavor levels. Work Environment: A restaurant environment with varied noise levels, variable temperatures, wet areas, and smoke. Use of an elevator and stairs. A kitchen environment with a variety of workstations and storage areas, exposed to varied temperatures, smoke, steam, noise, and wet areas. May also work in a banquet/showroom environment with varied noise levels and temperatures, wet areas, and exposure to low-level lights.
California Department of Education
Phelan, California
CLASSIFIED SUBSTITUTE POSITION OPPORTUNITIES: CUSTODIAN, CAMPUS MONITOR, NUTRITION SERVICES, INSTRUCTIONAL ASSOCIATE (Please read all descriptions) POSITION DESCRIPTION: GROUNDS/CUSTODIAN SUB PRIMARY FUNCTIONS: Under direct supervision, cares for and maintains lawns, trees, shrubs, flowers, etc; cleans classrooms, restrooms, cafeteria, gymnasium and other school facilities; cleans outside facilities, including walkways, buildings, etc. Sweeps, scrubs, mops, washes floors; vacuums rugs and carpets; dusts and polishes furniture and woodwork; empties and cleans waste receptacles; cleans restrooms; washes windows and walls; polishes metal work; takes care of equipment and materials; cleans kitchen and other cafeteria equipment; assists in moving and arranging furniture and equipment; setting up auditorium or classrooms for special events or meetings; makes minor non-technical repairs; replaces lights, adjusts shades or blinds; adjusts desks and other furniture; cleans venetian blinds; cleans and picks up paper on grounds and court areas; may perform basic grounds keeping and maintenance of landscaped areas; and performs other related duties and required. DIRECTLY RESPONSIBLE TO: Custodial Supervisor Grounds Duties: Hoes, weeds, and rakes lawn Waters various ground areas by hand or by operating the sprinkler system Hauls sand, dirt, sawdust, and straw - distributes as needed Sweeps and picks up paper and other debris from walks and driveways Assists in preparation and marking of athletic fields Performs other groundwork as required Custodian Duties: Clean classrooms, restrooms, showers, locker rooms, shops, cafeterias, gymnasiums, offices, and related facilities Sweeps, mops, scrubs, waxes, and polishes floors Vacuums rugs and carpets Dusts and polishes furniture and woodwork Empties and cleans waste receptacles Refills soap, towel and tissue dispensers Washes windows, walls, tables and benches Assists in moving and arranging furniture and equipment, and setting up buildings and rooms for meetings or special events Makes minor non-technical repairs Replaces lights Operates and adjusts heating and ventilating equipment Picks up papers and other debris on grounds and walks and disposes of such Raises and lowers flags and unlocks and locks doors and gates Performs special custodial work upon request Assists in the thorough cleaning and restoration of a school plant during school vacation Performs other related custodial duties as required POSITION DESCRIPTION: CAMPUS MONITOR SUB PRIMARY FUNCTIONS: Under general supervision, oversee school grounds, parking lots, restrooms and other contiguous areas; perform other supervisory work to maintain order and cleanliness on school property. DIRECTLY RESPONSIBLE TO: Principal or designee TYPICAL DUTIES AND RESPONSIBILITIES: Supervise student activities during the hours of assignment May supervise detention room or in-school suspension center May supervise students in the lunch area, during recess and during other school activities/programs Assist in maintaining grounds, eating areas, restrooms, and other parts of the campus in a clean condition Write referrals to principal or designee on misconduct of students Report all campus incidents and accidents to the principal or designee POSITION DESCRIPTION: FOOD SERVICE WORKER SUB PRIMARY FUNCTIONS: Prepares or assists in the preparation, cooking, and serving of a variety of foods in an elementary or secondary school food services program DIRECTLY RESPONSIBLE TO: Principal, Cafeteria Manager TYPICAL DUTIES AND RESPONSIBILITIES: Prepares or assists in the preparation of a variety of foods, including soups, sandwiches, salads, fruits, vegetables, breads and desserts following standardized recipes and menus, price schedules and portion controls, and in accordance with department work production standards Sets up food on serving lines and/or steam tables and serves meals or meal components Prepares and serves beverages Stores or disposes of excess food properly May accept money, tickets or tokens for foods and beverages served during the day Washes, sanitizes and stores dishes, tableware, and kitchen utensils; may be required to scrub counter, tables, and chairs, floors Operates and cleans all kitchen equipment, such as ranges, ovens, steamers, tilting skillets, mixers, choppers and dishwashing machines Assists with purchasing of food, inventory of supplies and maintenance of inventory Stores food and supplies in accordance with instructions, and assists in taking inventories Performs related duties as required KNOWLEDGE OF: Modern methods of preparing and serving soups, sandwiches, fruits, vegetables, salads, breads, and desserts in large quantities; and use and care of institutional kitchen equipment and utensils. Communicate effectively, orally and in writing POSITION DESCRIPTION: INSTRUCTIONAL ASSOCIATE SUB MAY WORK WITH GENERAL EDUCATION OR SPECIAL EDUCATION STUDENTS PRIMARY FUNCTIONS: Under supervision, assists, tutors, and trains students in a classroom or similar learning situation as instructed by a certificated teacher; performs a variety of supportive duties for teachers; performs lunch room, yard, restroom, and corridor supervision of students as assigned by the principal; may be assigned to assist students in computer lab or to school office to assist students, parents and to answer phones. DIRECTLY RESPONSIBLE TO: Classroom teacher or principal TYPICAL DUTIES AND RESPONSIBILITIES: Based upon specific instructions, assists the teacher in the operation of a classroom. Assists in the planning of procedures used in the teaching of specific programs. Monitors testing, assembles instructional materials, decorates classroom. May assist in the teaching of instructional programs, working with children on an individual basis or in small groups. May assist students in Computer Lab on an individual or a group basis. As assigned, supervises activities of children on the playground and maintains order. May perform routine clerical functions, i.e., duplicating materials, keeping records, correcting form tests and daily work. Assists with non-instructional duties as assigned. Assists with severely and mildly handicapped/disabled students with special and daily activities such as using restroom facilities or assist in loading and unloading of students from buses as assigned. Performs other duties as required. EXPERIENCE: Good general background and work history, including demonstrated experience in successfully working with children in a learning situation; basic knowledge of computers desirable KNOWLEDGE OF: Methods used in controlling and motivating children; psychology in the care and handling of children; familiarity with record-keeping, simple arithmetic, filing and record-keeping, and the general goals and purposes of public schools Requirements / Qualifications Requirements / Qualifications
Mar 27, 2024
Full time
CLASSIFIED SUBSTITUTE POSITION OPPORTUNITIES: CUSTODIAN, CAMPUS MONITOR, NUTRITION SERVICES, INSTRUCTIONAL ASSOCIATE (Please read all descriptions) POSITION DESCRIPTION: GROUNDS/CUSTODIAN SUB PRIMARY FUNCTIONS: Under direct supervision, cares for and maintains lawns, trees, shrubs, flowers, etc; cleans classrooms, restrooms, cafeteria, gymnasium and other school facilities; cleans outside facilities, including walkways, buildings, etc. Sweeps, scrubs, mops, washes floors; vacuums rugs and carpets; dusts and polishes furniture and woodwork; empties and cleans waste receptacles; cleans restrooms; washes windows and walls; polishes metal work; takes care of equipment and materials; cleans kitchen and other cafeteria equipment; assists in moving and arranging furniture and equipment; setting up auditorium or classrooms for special events or meetings; makes minor non-technical repairs; replaces lights, adjusts shades or blinds; adjusts desks and other furniture; cleans venetian blinds; cleans and picks up paper on grounds and court areas; may perform basic grounds keeping and maintenance of landscaped areas; and performs other related duties and required. DIRECTLY RESPONSIBLE TO: Custodial Supervisor Grounds Duties: Hoes, weeds, and rakes lawn Waters various ground areas by hand or by operating the sprinkler system Hauls sand, dirt, sawdust, and straw - distributes as needed Sweeps and picks up paper and other debris from walks and driveways Assists in preparation and marking of athletic fields Performs other groundwork as required Custodian Duties: Clean classrooms, restrooms, showers, locker rooms, shops, cafeterias, gymnasiums, offices, and related facilities Sweeps, mops, scrubs, waxes, and polishes floors Vacuums rugs and carpets Dusts and polishes furniture and woodwork Empties and cleans waste receptacles Refills soap, towel and tissue dispensers Washes windows, walls, tables and benches Assists in moving and arranging furniture and equipment, and setting up buildings and rooms for meetings or special events Makes minor non-technical repairs Replaces lights Operates and adjusts heating and ventilating equipment Picks up papers and other debris on grounds and walks and disposes of such Raises and lowers flags and unlocks and locks doors and gates Performs special custodial work upon request Assists in the thorough cleaning and restoration of a school plant during school vacation Performs other related custodial duties as required POSITION DESCRIPTION: CAMPUS MONITOR SUB PRIMARY FUNCTIONS: Under general supervision, oversee school grounds, parking lots, restrooms and other contiguous areas; perform other supervisory work to maintain order and cleanliness on school property. DIRECTLY RESPONSIBLE TO: Principal or designee TYPICAL DUTIES AND RESPONSIBILITIES: Supervise student activities during the hours of assignment May supervise detention room or in-school suspension center May supervise students in the lunch area, during recess and during other school activities/programs Assist in maintaining grounds, eating areas, restrooms, and other parts of the campus in a clean condition Write referrals to principal or designee on misconduct of students Report all campus incidents and accidents to the principal or designee POSITION DESCRIPTION: FOOD SERVICE WORKER SUB PRIMARY FUNCTIONS: Prepares or assists in the preparation, cooking, and serving of a variety of foods in an elementary or secondary school food services program DIRECTLY RESPONSIBLE TO: Principal, Cafeteria Manager TYPICAL DUTIES AND RESPONSIBILITIES: Prepares or assists in the preparation of a variety of foods, including soups, sandwiches, salads, fruits, vegetables, breads and desserts following standardized recipes and menus, price schedules and portion controls, and in accordance with department work production standards Sets up food on serving lines and/or steam tables and serves meals or meal components Prepares and serves beverages Stores or disposes of excess food properly May accept money, tickets or tokens for foods and beverages served during the day Washes, sanitizes and stores dishes, tableware, and kitchen utensils; may be required to scrub counter, tables, and chairs, floors Operates and cleans all kitchen equipment, such as ranges, ovens, steamers, tilting skillets, mixers, choppers and dishwashing machines Assists with purchasing of food, inventory of supplies and maintenance of inventory Stores food and supplies in accordance with instructions, and assists in taking inventories Performs related duties as required KNOWLEDGE OF: Modern methods of preparing and serving soups, sandwiches, fruits, vegetables, salads, breads, and desserts in large quantities; and use and care of institutional kitchen equipment and utensils. Communicate effectively, orally and in writing POSITION DESCRIPTION: INSTRUCTIONAL ASSOCIATE SUB MAY WORK WITH GENERAL EDUCATION OR SPECIAL EDUCATION STUDENTS PRIMARY FUNCTIONS: Under supervision, assists, tutors, and trains students in a classroom or similar learning situation as instructed by a certificated teacher; performs a variety of supportive duties for teachers; performs lunch room, yard, restroom, and corridor supervision of students as assigned by the principal; may be assigned to assist students in computer lab or to school office to assist students, parents and to answer phones. DIRECTLY RESPONSIBLE TO: Classroom teacher or principal TYPICAL DUTIES AND RESPONSIBILITIES: Based upon specific instructions, assists the teacher in the operation of a classroom. Assists in the planning of procedures used in the teaching of specific programs. Monitors testing, assembles instructional materials, decorates classroom. May assist in the teaching of instructional programs, working with children on an individual basis or in small groups. May assist students in Computer Lab on an individual or a group basis. As assigned, supervises activities of children on the playground and maintains order. May perform routine clerical functions, i.e., duplicating materials, keeping records, correcting form tests and daily work. Assists with non-instructional duties as assigned. Assists with severely and mildly handicapped/disabled students with special and daily activities such as using restroom facilities or assist in loading and unloading of students from buses as assigned. Performs other duties as required. EXPERIENCE: Good general background and work history, including demonstrated experience in successfully working with children in a learning situation; basic knowledge of computers desirable KNOWLEDGE OF: Methods used in controlling and motivating children; psychology in the care and handling of children; familiarity with record-keeping, simple arithmetic, filing and record-keeping, and the general goals and purposes of public schools Requirements / Qualifications Requirements / Qualifications
Arlo Hotels an independent lifestyle hotel is now actively seeking a dynamic Rooftop Server. Are you someone who is passionate about people, driven by purpose, and clever in your approach? If so keep on reading Here at Arlowe strive to create a sense of awe that leaves those we touch wanting more" As a Restaurant Server, you contribute a tremendous amount towards our success. You have a direct impact on the level of service that we offer to our guests, not only through your service but your interaction with the guests themselves. Additionally, you are the key liaison between the front of the house and the kitchen, and your clear communication will lend itself to a smooth service. You have been chosen for this position because of your experience, ability, and character. Together, we will work to provide a memorable dining experience for each of our guests. RESONSIBILITIES AND AUTHORITIES: Always treat guests with courtesy and respect in a variety of situations Practice Honesty & Integrity Maintain open communication with Managers and all other departments Complete all opening duties as assigned. Be mindful of the importance of personal hygiene and grooming Adhere to hotel Health and Safety guidelines Participate in pre-shift Showcase ability to work under pressure and in a fast paced environment Immediately report any accident and or incident which may occur while at work. Acknowledge guest with eye contact Use guest name whenever possible Report all guest concerns to management in a timely manner SPECIFIC DUTIES Take guest's food and beverage orders, utilize salesmanship techniques, and make appropriate recommendations. Always read your guests when making suggestions. Accurately input orders into POS system. Document all orders on a server dupe pad as a back-up record in case the POS system is ever inoperative. Retrieve all beverages from service bar and serve promptly. All beverages are ideally served from the right and to the right of the guest. Open all wine and champagne bottles using proper wine service techniques. Anticipate guest's needs and respond promptly. Acknowledge all guests regardless of whether they are in your station. Interact in courteous and professional manner with guests, supervisors, and co-workers. Always make guests feel you are on their side by apologizing and being proactive in resolving guest complaints. Alert management to any and all issues that arise at a table. Monitor and maintain cleanliness, sanitation, and organization of all service areas. Retrieve bread from the kitchen, stock the bread drawers, and monitor quality and consistency throughout the night. Prep butter/spread according to pars. Deliver bread to all tables after the order has been taken. Keep the linen storage areas clean and stocked. Clear each course promptly. Clear all guests' plates at once, unless otherwise indicated (napkin on plate, plate pushed away, etc.). Properly mark all tables for each course before delivery of food to the table. Clear each course promptly using clearing guidelines outlined in the sequence of service. Continuously review menu items, and keep up-to-date with all changes. Use daily shift notes as your guide. Alert management to great guests, big spenders, and anyone else you think wants extra attention. Alert chef to all allergies. Alert food runners to all position changes. Ensure accuracy of guest checks and promptly process payments. Complete end of night closing check out. Complete running side-work throughout the evening as assigned. Notify management to any pertinent information related to the shift. Clock in and out for each shift. Notify a manager if you are unable to do so. Follow all responsible alcohol practices. Card all guests who appear under the age of 40 and never serve alcohol to an intoxicated guest. Follow all Health Department "best practices" notes that are found in each service station. Properly stock all plates, silverware, and condiments to par according to restaurant standards. Communicate any supply shortages to management. Deliver food to the table accurately, effectively, and with grace. Announce the item you are delivering to the guest. For example, "Harold's Special Pork Chop" Be prepared to answer any questions the guest may have. Be able to accurately and enthusiastically describe all menu items and their ingredients. Know all front of house and kitchen etiquette procedures. Work with chef to update the kitchen on table status and course readiness. Anticipate guests needs, respond promptly, and acknowledge all guests. Make sure guests have everything they need before leaving the table. Interact in a courteous and professional manner with guests, supervisors, and co-workers. Monitor and maintain cleanliness, sanitation, and organization of the line, dining room floors, and paths of service. Properly stock all plates, silverware, and condiments to par according to restaurant standards. Communicate any supply shortages to management. Clear and re-set tables with attention to detail according to restaurant standards Complete extra cleaning projects as assigned. Complete end of night closing side-work as per restaurant standards. Complete all opening duties as assigned REQUIREMENTS: 1 -2 years of customer service experience preferred Ability to work in a standing position for long periods of time (up to 5 hours). SALARY: $10.35/hour + Tip
Mar 26, 2024
Full time
Arlo Hotels an independent lifestyle hotel is now actively seeking a dynamic Rooftop Server. Are you someone who is passionate about people, driven by purpose, and clever in your approach? If so keep on reading Here at Arlowe strive to create a sense of awe that leaves those we touch wanting more" As a Restaurant Server, you contribute a tremendous amount towards our success. You have a direct impact on the level of service that we offer to our guests, not only through your service but your interaction with the guests themselves. Additionally, you are the key liaison between the front of the house and the kitchen, and your clear communication will lend itself to a smooth service. You have been chosen for this position because of your experience, ability, and character. Together, we will work to provide a memorable dining experience for each of our guests. RESONSIBILITIES AND AUTHORITIES: Always treat guests with courtesy and respect in a variety of situations Practice Honesty & Integrity Maintain open communication with Managers and all other departments Complete all opening duties as assigned. Be mindful of the importance of personal hygiene and grooming Adhere to hotel Health and Safety guidelines Participate in pre-shift Showcase ability to work under pressure and in a fast paced environment Immediately report any accident and or incident which may occur while at work. Acknowledge guest with eye contact Use guest name whenever possible Report all guest concerns to management in a timely manner SPECIFIC DUTIES Take guest's food and beverage orders, utilize salesmanship techniques, and make appropriate recommendations. Always read your guests when making suggestions. Accurately input orders into POS system. Document all orders on a server dupe pad as a back-up record in case the POS system is ever inoperative. Retrieve all beverages from service bar and serve promptly. All beverages are ideally served from the right and to the right of the guest. Open all wine and champagne bottles using proper wine service techniques. Anticipate guest's needs and respond promptly. Acknowledge all guests regardless of whether they are in your station. Interact in courteous and professional manner with guests, supervisors, and co-workers. Always make guests feel you are on their side by apologizing and being proactive in resolving guest complaints. Alert management to any and all issues that arise at a table. Monitor and maintain cleanliness, sanitation, and organization of all service areas. Retrieve bread from the kitchen, stock the bread drawers, and monitor quality and consistency throughout the night. Prep butter/spread according to pars. Deliver bread to all tables after the order has been taken. Keep the linen storage areas clean and stocked. Clear each course promptly. Clear all guests' plates at once, unless otherwise indicated (napkin on plate, plate pushed away, etc.). Properly mark all tables for each course before delivery of food to the table. Clear each course promptly using clearing guidelines outlined in the sequence of service. Continuously review menu items, and keep up-to-date with all changes. Use daily shift notes as your guide. Alert management to great guests, big spenders, and anyone else you think wants extra attention. Alert chef to all allergies. Alert food runners to all position changes. Ensure accuracy of guest checks and promptly process payments. Complete end of night closing check out. Complete running side-work throughout the evening as assigned. Notify management to any pertinent information related to the shift. Clock in and out for each shift. Notify a manager if you are unable to do so. Follow all responsible alcohol practices. Card all guests who appear under the age of 40 and never serve alcohol to an intoxicated guest. Follow all Health Department "best practices" notes that are found in each service station. Properly stock all plates, silverware, and condiments to par according to restaurant standards. Communicate any supply shortages to management. Deliver food to the table accurately, effectively, and with grace. Announce the item you are delivering to the guest. For example, "Harold's Special Pork Chop" Be prepared to answer any questions the guest may have. Be able to accurately and enthusiastically describe all menu items and their ingredients. Know all front of house and kitchen etiquette procedures. Work with chef to update the kitchen on table status and course readiness. Anticipate guests needs, respond promptly, and acknowledge all guests. Make sure guests have everything they need before leaving the table. Interact in a courteous and professional manner with guests, supervisors, and co-workers. Monitor and maintain cleanliness, sanitation, and organization of the line, dining room floors, and paths of service. Properly stock all plates, silverware, and condiments to par according to restaurant standards. Communicate any supply shortages to management. Clear and re-set tables with attention to detail according to restaurant standards Complete extra cleaning projects as assigned. Complete end of night closing side-work as per restaurant standards. Complete all opening duties as assigned REQUIREMENTS: 1 -2 years of customer service experience preferred Ability to work in a standing position for long periods of time (up to 5 hours). SALARY: $10.35/hour + Tip
Job Summary Job Summary Assist at various school sites within the positions of Custodian, Nutrition Service, Campus Monitor, and/or Instructional Associate. Job Description / Essential Elements: Print CLASSIFIED SUBSTITUTE POSITION OPPORTUNITIES: CUSTODIAN, CAMPUS MONITOR, NUTRITION SERVICES, INSTRUCTIONAL ASSOCIATE (Please read all descriptions) POSITION DESCRIPTION: GROUNDS/CUSTODIAN SUB PRIMARY FUNCTIONS: Under direct supervision, cares for and maintains lawns, trees, shrubs, flowers, etc; cleans classrooms, restrooms, cafeteria, gymnasium and other school facilities; cleans outside facilities, including walkways, buildings, etc. Sweeps, scrubs, mops, washes floors; vacuums rugs and carpets; dusts and polishes furniture and woodwork; empties and cleans waste receptacles; cleans restrooms; washes windows and walls; polishes metal work; takes care of equipment and materials; cleans kitchen and other cafeteria equipment; assists in moving and arranging furniture and equipment; setting up auditorium or classrooms for special events or meetings; makes minor non-technical repairs; replaces lights, adjusts shades or blinds; adjusts desks and other furniture; cleans venetian blinds; cleans and picks up paper on grounds and court areas; may perform basic grounds keeping and maintenance of landscaped areas; and performs other related duties and required. DIRECTLY RESPONSIBLE TO: Custodial Supervisor Grounds Duties: Hoes, weeds, and rakes lawn Waters various ground areas by hand or by operating the sprinkler system Hauls sand, dirt, sawdust, and straw - distributes as needed Sweeps and picks up paper and other debris from walks and driveways Assists in preparation and marking of athletic fields Performs other groundwork as required Custodian Duties: Clean classrooms, restrooms, showers, locker rooms, shops, cafeterias, gymnasiums, offices, and related facilities Sweeps, mops, scrubs, waxes, and polishes floors Vacuums rugs and carpets Dusts and polishes furniture and woodwork Empties and cleans waste receptacles Refills soap, towel and tissue dispensers Washes windows, walls, tables and benches Assists in moving and arranging furniture and equipment, and setting up buildings and rooms for meetings or special events Makes minor non-technical repairs Replaces lights Operates and adjusts heating and ventilating equipment Picks up papers and other debris on grounds and walks and disposes of such Raises and lowers flags and unlocks and locks doors and gates Performs special custodial work upon request Assists in the thorough cleaning and restoration of a school plant during school vacation Performs other related custodial duties as required POSITION DESCRIPTION: CAMPUS MONITOR SUB PRIMARY FUNCTIONS: Under general supervision, oversee school grounds, parking lots, restrooms and other contiguous areas; perform other supervisory work to maintain order and cleanliness on school property. DIRECTLY RESPONSIBLE TO: Principal or designee TYPICAL DUTIES AND RESPONSIBILITIES: Supervise student activities during the hours of assignment May supervise detention room or in-school suspension center May supervise students in the lunch area, during recess and during other school activities/programs Assist in maintaining grounds, eating areas, restrooms, and other parts of the campus in a clean condition Write referrals to principal or designee on misconduct of students Report all campus incidents and accidents to the principal or designee POSITION DESCRIPTION: FOOD SERVICE WORKER SUB PRIMARY FUNCTIONS: Prepares or assists in the preparation, cooking, and serving of a variety of foods in an elementary or secondary school food services program DIRECTLY RESPONSIBLE TO: Principal, Cafeteria Manager TYPICAL DUTIES AND RESPONSIBILITIES: Prepares or assists in the preparation of a variety of foods, including soups, sandwiches, salads, fruits, vegetables, breads and desserts following standardized recipes and menus, price schedules and portion controls, and in accordance with department work production standards Sets up food on serving lines and/or steam tables and serves meals or meal components Prepares and serves beverages Stores or disposes of excess food properly May accept money, tickets or tokens for foods and beverages served during the day Washes, sanitizes and stores dishes, tableware, and kitchen utensils; may be required to scrub counter, tables, and chairs, floors Operates and cleans all kitchen equipment, such as ranges, ovens, steamers, tilting skillets, mixers, choppers and dishwashing machines Assists with purchasing of food, inventory of supplies and maintenance of inventory Stores food and supplies in accordance with instructions, and assists in taking inventories Performs related duties as required KNOWLEDGE OF: Modern methods of preparing and serving soups, sandwiches, fruits, vegetables, salads, breads, and desserts in large quantities; and use and care of institutional kitchen equipment and utensils. Communicate effectively, orally and in writing POSITION DESCRIPTION: INSTRUCTIONAL ASSOCIATE SUB MAY WORK WITH GENERAL EDUCATION OR SPECIAL EDUCATION STUDENTS PRIMARY FUNCTIONS: Under supervision, assists, tutors, and trains students in a classroom or similar learning situation as instructed by a certificated teacher; performs a variety of supportive duties for teachers; performs lunch room, yard, restroom, and corridor supervision of students as assigned by the principal; may be assigned to assist students in computer lab or to school office to assist students, parents and to answer phones. DIRECTLY RESPONSIBLE TO: Classroom teacher or principal TYPICAL DUTIES AND RESPONSIBILITIES: Based upon specific instructions, assists the teacher in the operation of a classroom. Assists in the planning of procedures used in the teaching of specific programs. Monitors testing, assembles instructional materials, decorates classroom. May assist in the teaching of instructional programs, working with children on an individual basis or in small groups. May assist students in Computer Lab on an individual or a group basis. As assigned, supervises activities of children on the playground and maintains order. May perform routine clerical functions, i.e., duplicating materials, keeping records, correcting form tests and daily work. Assists with non-instructional duties as assigned. Assists with severely and mildly handicapped/disabled students with special and daily activities such as using restroom facilities or assist in loading and unloading of students from buses as assigned. Performs other duties as required. EXPERIENCE: Good general background and work history, including demonstrated experience in successfully working with children in a learning situation; basic knowledge of computers desirable KNOWLEDGE OF: Methods used in controlling and motivating children; psychology in the care and handling of children; familiarity with record-keeping, simple arithmetic, filing and record-keeping, and the general goals and purposes of public schools Requirements / Qualifications Requirements / Qualifications EQUIVALENT TO THE COMPLETION OF THE TWELFTH GRADE POSSESION OF A CALIFORNIA DRIVER'S LICENSE MUST INCLUDE - RESUME - 2 LETTERS OF RECOMMENDATION/REFERENCE (PHYSICALLY SIGNED AND DATED WITHIN 36 MONTHS LETTERS FROM FAMILY MEMBERS WILL NOT BE ACCEPTED ). -LETTER OF INTRODUCTION -PROVIDE 2 ADDITIONAL REFERENCES DIFFERNT FROM LETTERS WRITTEN Letter of Introduction Letter(s) of Recommendation (Must be Physically Signed/dated within 36 months) Letter(s) of Reference (Or Letter of Recommendation. Must be Physically Signed/dated within 36 months) Resume EQUIVALENT TO THE COMPLETION OF THE TWELFTH GRADE POSSESION OF A CALIFORNIA DRIVER'S LICENSE MUST INCLUDE - RESUME - 2 LETTERS OF RECOMMENDATION/REFERENCE (PHYSICALLY SIGNED AND DATED WITHIN 36 MONTHS LETTERS FROM FAMILY MEMBERS WILL NOT BE ACCEPTED ). -LETTER OF INTRODUCTION -PROVIDE 2 ADDITIONAL REFERENCES DIFFERNT FROM LETTERS WRITTEN Letter of Introduction Letter(s) of Recommendation (Must be Physically Signed/dated within 36 months) Letter(s) of Reference (Or Letter of Recommendation. Must be Physically Signed/dated within 36 months) Resume Comments and Other Information FINGERPRINT CLEARANCE WILL BE REQUIRED AND CONVICTION RECORDS WILL BE CHECKED. COST OF FINGERPRINTING IS THE RESPONSIBILITY OF THE APPOINTEE. MUST PASS PRE-EMPLOYMENT PHYSICAL. SCHOOL DISTRICT WILL ASSUME RESPONSILBILTY. MUST PROVIDE PROOF OF BEING FREE FROM ACTIVE TUBERCULOSIS. MUST HAVE A PASSING SCORE ON WRITTEN TEST (CUSTODIAN & NUTRITION SERVICE CANDIDATES ONLY). MUST POSSESS OR OBTAIN FOOD HANDLER PERMIT (FOOD SERVICE CANDIDATES ONLY). ONLY THE MOST QUALIFIED APPLICANTS WILL BE CHOSEN. Comments and Other Information FINGERPRINT CLEARANCE WILL BE REQUIRED AND CONVICTION RECORDS WILL BE CHECKED. COST OF FINGERPRINTING IS THE RESPONSIBILITY OF THE APPOINTEE. MUST PASS PRE-EMPLOYMENT PHYSICAL. SCHOOL DISTRICT WILL ASSUME RESPONSILBILTY. MUST PROVIDE PROOF OF BEING FREE FROM ACTIVE TUBERCULOSIS. MUST HAVE A PASSING SCORE ON WRITTEN TEST (CUSTODIAN & NUTRITION SERVICE CANDIDATES ONLY). MUST POSSESS OR OBTAIN FOOD HANDLER PERMIT (FOOD SERVICE CANDIDATES ONLY). ONLY THE MOST QUALIFIED APPLICANTS WILL BE CHOSEN. Links Related To This Job View Other Job Desc. / Ess. Elem. CalPERS Links Not all postings qualify for CalPERS. Informational Only. CalPERS Retirement Benefits ADD TO WISHLIST VIEW JOB WISHLIST
Mar 26, 2024
Full time
Job Summary Job Summary Assist at various school sites within the positions of Custodian, Nutrition Service, Campus Monitor, and/or Instructional Associate. Job Description / Essential Elements: Print CLASSIFIED SUBSTITUTE POSITION OPPORTUNITIES: CUSTODIAN, CAMPUS MONITOR, NUTRITION SERVICES, INSTRUCTIONAL ASSOCIATE (Please read all descriptions) POSITION DESCRIPTION: GROUNDS/CUSTODIAN SUB PRIMARY FUNCTIONS: Under direct supervision, cares for and maintains lawns, trees, shrubs, flowers, etc; cleans classrooms, restrooms, cafeteria, gymnasium and other school facilities; cleans outside facilities, including walkways, buildings, etc. Sweeps, scrubs, mops, washes floors; vacuums rugs and carpets; dusts and polishes furniture and woodwork; empties and cleans waste receptacles; cleans restrooms; washes windows and walls; polishes metal work; takes care of equipment and materials; cleans kitchen and other cafeteria equipment; assists in moving and arranging furniture and equipment; setting up auditorium or classrooms for special events or meetings; makes minor non-technical repairs; replaces lights, adjusts shades or blinds; adjusts desks and other furniture; cleans venetian blinds; cleans and picks up paper on grounds and court areas; may perform basic grounds keeping and maintenance of landscaped areas; and performs other related duties and required. DIRECTLY RESPONSIBLE TO: Custodial Supervisor Grounds Duties: Hoes, weeds, and rakes lawn Waters various ground areas by hand or by operating the sprinkler system Hauls sand, dirt, sawdust, and straw - distributes as needed Sweeps and picks up paper and other debris from walks and driveways Assists in preparation and marking of athletic fields Performs other groundwork as required Custodian Duties: Clean classrooms, restrooms, showers, locker rooms, shops, cafeterias, gymnasiums, offices, and related facilities Sweeps, mops, scrubs, waxes, and polishes floors Vacuums rugs and carpets Dusts and polishes furniture and woodwork Empties and cleans waste receptacles Refills soap, towel and tissue dispensers Washes windows, walls, tables and benches Assists in moving and arranging furniture and equipment, and setting up buildings and rooms for meetings or special events Makes minor non-technical repairs Replaces lights Operates and adjusts heating and ventilating equipment Picks up papers and other debris on grounds and walks and disposes of such Raises and lowers flags and unlocks and locks doors and gates Performs special custodial work upon request Assists in the thorough cleaning and restoration of a school plant during school vacation Performs other related custodial duties as required POSITION DESCRIPTION: CAMPUS MONITOR SUB PRIMARY FUNCTIONS: Under general supervision, oversee school grounds, parking lots, restrooms and other contiguous areas; perform other supervisory work to maintain order and cleanliness on school property. DIRECTLY RESPONSIBLE TO: Principal or designee TYPICAL DUTIES AND RESPONSIBILITIES: Supervise student activities during the hours of assignment May supervise detention room or in-school suspension center May supervise students in the lunch area, during recess and during other school activities/programs Assist in maintaining grounds, eating areas, restrooms, and other parts of the campus in a clean condition Write referrals to principal or designee on misconduct of students Report all campus incidents and accidents to the principal or designee POSITION DESCRIPTION: FOOD SERVICE WORKER SUB PRIMARY FUNCTIONS: Prepares or assists in the preparation, cooking, and serving of a variety of foods in an elementary or secondary school food services program DIRECTLY RESPONSIBLE TO: Principal, Cafeteria Manager TYPICAL DUTIES AND RESPONSIBILITIES: Prepares or assists in the preparation of a variety of foods, including soups, sandwiches, salads, fruits, vegetables, breads and desserts following standardized recipes and menus, price schedules and portion controls, and in accordance with department work production standards Sets up food on serving lines and/or steam tables and serves meals or meal components Prepares and serves beverages Stores or disposes of excess food properly May accept money, tickets or tokens for foods and beverages served during the day Washes, sanitizes and stores dishes, tableware, and kitchen utensils; may be required to scrub counter, tables, and chairs, floors Operates and cleans all kitchen equipment, such as ranges, ovens, steamers, tilting skillets, mixers, choppers and dishwashing machines Assists with purchasing of food, inventory of supplies and maintenance of inventory Stores food and supplies in accordance with instructions, and assists in taking inventories Performs related duties as required KNOWLEDGE OF: Modern methods of preparing and serving soups, sandwiches, fruits, vegetables, salads, breads, and desserts in large quantities; and use and care of institutional kitchen equipment and utensils. Communicate effectively, orally and in writing POSITION DESCRIPTION: INSTRUCTIONAL ASSOCIATE SUB MAY WORK WITH GENERAL EDUCATION OR SPECIAL EDUCATION STUDENTS PRIMARY FUNCTIONS: Under supervision, assists, tutors, and trains students in a classroom or similar learning situation as instructed by a certificated teacher; performs a variety of supportive duties for teachers; performs lunch room, yard, restroom, and corridor supervision of students as assigned by the principal; may be assigned to assist students in computer lab or to school office to assist students, parents and to answer phones. DIRECTLY RESPONSIBLE TO: Classroom teacher or principal TYPICAL DUTIES AND RESPONSIBILITIES: Based upon specific instructions, assists the teacher in the operation of a classroom. Assists in the planning of procedures used in the teaching of specific programs. Monitors testing, assembles instructional materials, decorates classroom. May assist in the teaching of instructional programs, working with children on an individual basis or in small groups. May assist students in Computer Lab on an individual or a group basis. As assigned, supervises activities of children on the playground and maintains order. May perform routine clerical functions, i.e., duplicating materials, keeping records, correcting form tests and daily work. Assists with non-instructional duties as assigned. Assists with severely and mildly handicapped/disabled students with special and daily activities such as using restroom facilities or assist in loading and unloading of students from buses as assigned. Performs other duties as required. EXPERIENCE: Good general background and work history, including demonstrated experience in successfully working with children in a learning situation; basic knowledge of computers desirable KNOWLEDGE OF: Methods used in controlling and motivating children; psychology in the care and handling of children; familiarity with record-keeping, simple arithmetic, filing and record-keeping, and the general goals and purposes of public schools Requirements / Qualifications Requirements / Qualifications EQUIVALENT TO THE COMPLETION OF THE TWELFTH GRADE POSSESION OF A CALIFORNIA DRIVER'S LICENSE MUST INCLUDE - RESUME - 2 LETTERS OF RECOMMENDATION/REFERENCE (PHYSICALLY SIGNED AND DATED WITHIN 36 MONTHS LETTERS FROM FAMILY MEMBERS WILL NOT BE ACCEPTED ). -LETTER OF INTRODUCTION -PROVIDE 2 ADDITIONAL REFERENCES DIFFERNT FROM LETTERS WRITTEN Letter of Introduction Letter(s) of Recommendation (Must be Physically Signed/dated within 36 months) Letter(s) of Reference (Or Letter of Recommendation. Must be Physically Signed/dated within 36 months) Resume EQUIVALENT TO THE COMPLETION OF THE TWELFTH GRADE POSSESION OF A CALIFORNIA DRIVER'S LICENSE MUST INCLUDE - RESUME - 2 LETTERS OF RECOMMENDATION/REFERENCE (PHYSICALLY SIGNED AND DATED WITHIN 36 MONTHS LETTERS FROM FAMILY MEMBERS WILL NOT BE ACCEPTED ). -LETTER OF INTRODUCTION -PROVIDE 2 ADDITIONAL REFERENCES DIFFERNT FROM LETTERS WRITTEN Letter of Introduction Letter(s) of Recommendation (Must be Physically Signed/dated within 36 months) Letter(s) of Reference (Or Letter of Recommendation. Must be Physically Signed/dated within 36 months) Resume Comments and Other Information FINGERPRINT CLEARANCE WILL BE REQUIRED AND CONVICTION RECORDS WILL BE CHECKED. COST OF FINGERPRINTING IS THE RESPONSIBILITY OF THE APPOINTEE. MUST PASS PRE-EMPLOYMENT PHYSICAL. SCHOOL DISTRICT WILL ASSUME RESPONSILBILTY. MUST PROVIDE PROOF OF BEING FREE FROM ACTIVE TUBERCULOSIS. MUST HAVE A PASSING SCORE ON WRITTEN TEST (CUSTODIAN & NUTRITION SERVICE CANDIDATES ONLY). MUST POSSESS OR OBTAIN FOOD HANDLER PERMIT (FOOD SERVICE CANDIDATES ONLY). ONLY THE MOST QUALIFIED APPLICANTS WILL BE CHOSEN. Comments and Other Information FINGERPRINT CLEARANCE WILL BE REQUIRED AND CONVICTION RECORDS WILL BE CHECKED. COST OF FINGERPRINTING IS THE RESPONSIBILITY OF THE APPOINTEE. MUST PASS PRE-EMPLOYMENT PHYSICAL. SCHOOL DISTRICT WILL ASSUME RESPONSILBILTY. MUST PROVIDE PROOF OF BEING FREE FROM ACTIVE TUBERCULOSIS. MUST HAVE A PASSING SCORE ON WRITTEN TEST (CUSTODIAN & NUTRITION SERVICE CANDIDATES ONLY). MUST POSSESS OR OBTAIN FOOD HANDLER PERMIT (FOOD SERVICE CANDIDATES ONLY). ONLY THE MOST QUALIFIED APPLICANTS WILL BE CHOSEN. Links Related To This Job View Other Job Desc. / Ess. Elem. CalPERS Links Not all postings qualify for CalPERS. Informational Only. CalPERS Retirement Benefits ADD TO WISHLIST VIEW JOB WISHLIST
Identified shifts will vary based on business needsThis is a salaried role and pay may vary based on experience Join the team that puts fun first. At Harrah's Ak-Chin, making grown-ups smile and play is what we do best, which is why we stack our dream team with passionate, energetic employees. Creativity, innovation and inspiration welcome.JOB SUMMARY: Coordinates all assigned Harrah's Ak-Chin Casino events and promotions, advances assigned entertainment acts with the dual purpose of providing a positive impact on guest & performer relationships and increasing profitability. ESSENTIAL JOB FUNCTIONS: Assists in: Is Directly Responsible for: Is expected to communicate with other departments in a detail-oriented and timely manner: Coordinates purchasing process, in compliance with all regulatory and purchasing guidelines. Maintains and updates department recordkeeping of events, promotions and entertainment by maintaining individual project folders, both paper and electronic. Maintains security and confidentiality of files, records and lists. Supports events, promotions and entertainment assigned to fellow coordinators to help ensure their success. Provides outstanding guest service at all times always is a liaison and greeter for production staff, tour manager(s), crew, hotel staff for concerts and other performances produced by Harrah's Ak-Chin. Budgeting of yearlong calendar of promotions, events and entertainment by tracking all project data, including but not limited to response rates, expense documents, invoice submissions. Conception and planning of yearlong calendar by tracking and submitting accurate feedback on all events, promotions and entertainment performances. Coordinating with Planning and Analysis to generate event, promotion and entertainment PRO and POST formas. Execution of all events, promotions on/off the property. Very detailed and thorough planning of all events and promotions. Very detailed and thorough advancement of all entertainment acts and performances. Preparation, review and submission of all event, promotion, entertainment internal controls including but not limited to promotional rules, Tribal Gaming Agency notifications, requests and other regulations. Preparation, accuracy, review and proofing of all events, promotion & entertainment creative and copy including but not limited to creative assignment forms, invitations, e-mails and other marketing assets. Use of supplied tools to accurately track the following: finances, guest counts and regulatory approvals. Keeping all event & entertainment folders up to date, responsible for submitting all request forms in a timely manner. Keeping all event & entertainment checklists up to date and adhering to set timelines. Clear and timely coordination of both volunteer and on-call employee labor, as appropriate. Providing accurate processing of all applicable prize documentation including but not limited to forms 1099, W2-G, Bank Secrecy Act documentation, Prize Logs, MTL reporting, etc Accurately communicating all project details / plans to the events, promotions and entertainment team according to all departmental processes, regarding guest registration and tracking procedures, including but not limited to offer codes, response rates, promotions & entertainment using compliance and regulatory approved software programs. Finance and Direct Mail departments in support of production of budgets, proformas, and analyses; Communications department and Direct Mail for the production of direct mail and collateral for events, promotions and entertainment. Purchasing department by suggesting and purchasing (when approved) supplies, gifts, prizes, awards, decor, and equipment from approved vendors. Gaming Operations for the execution of tournaments and applicable promotions. Corporate Promotions for assisting in setting up offers in applicable promotions software. Hotel Management for room blocks associated with events, promotions and entertainment. Food, Beverage and Sales for use of banquet and other public space, and for coordination of event setup, equipment, service, and menus, etc. IT for technical support in execution of events & entertainment; contingency IT program planning. Facilities for environmental, cleaning, and maintenance support. Casino Cage for ensuring all bank fund needs are accurately communicated. Other departments as needed. ADDITIONAL JOB DUTIES: Responsible for other general and administrative tasks, as assigned by events, promotions and entertainment manager or supervisor. EDUCATION and/or EXPERIENCE: High school diploma or GED required; Associate's or Bachelor's Degrees are preferred. 1-2 years experience in project management required. Must have intermediate to advanced PC skills, including but not limited to use and navigation of Microsoft Office, web-based applications and other software systems. QUALIFICATIONS:The requirements listed are representative of the knowledge, skill and/or ability required to fulfill the obligations of this position. Must demonstrate skill in public speaking, both on and off a microphone, with charisma, clarity and a professional demeanor. Willing and able to demonstrate reading, writing and technical skills as part of application process. Undergoes pre-employment screening and selection process. Must be able to suggest and promote activities (events, promotions & entertainment) to guests & employees and upsell revenue-generating experiences. Must be able to interact effectively and make connections with people of different age groups and demographics. Must be able to demonstrate mathematical aptitude towards Arizona approved games of chance, and basic probability and statistics as applicable to comprehension of promotional games of chance, as part of application process, or within six months of hire. Must be able to successfully work on multiple projects simultaneously. Must be able to make rational decisions, act quickly & solve problems in a timely manner. Meets all relevant regulatory requirements. Agrees to sign non-disclosure agreement and pass drug test continent upon job offer. PHYSICAL DEMANDS AND WORK ENVIRONMENT:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Able to lift and/or carry objects weighing up to 50 pounds. Able to correspond via telephone and e-mail in a fast-paced environment. Able to respond to visual and auditory cues. Able to continuously maneuver including the ability to bend, crouch, kneel, and twist, in both an office setting at a desk, and while in front of or interacting with guests. Must have the manual dexterity required to manipulate props, equipment, prizes, etc. with safety as a top priority while interacting with guests. Must possess outgoing personality and be able to greet guests in a courteous and friendly manner. Must be able to get along well with co-workers and work as a team. Must be able to hold and operate a ticket scanning device during the assigned shifts. Must be able to move quickly around entire property and stand for long periods of time. Must be fluent in English. Must be able to work independently with minimal supervision. Must be able to respond calmly and make rational decisions when handling customer needs and concerns while maintaining an upbeat and positive attitude. Must be able to work in areas containing second hand smoke. Must be able to work in noisy environment. Must be able to work both indoors and outdoors. Must be able to work a flexible schedule, including but not limited to non-standard shift times, lengths and days off. Must be able to work and stand outside, sometimes in heat in excess of 115 degrees. Must be able to work independently. Must be able to push or pull up to 150 pounds. Must be able to see and remember the specific details of incidents and persons. We operate in a 24/7 environment that continuously operates year-round and that is driven by the needs of our customers and guests. The nature of this role requires working a non-traditional schedule in order to successfully execute activities and programs and create a world-class experience for our guests. DISCLAIMER: Preference is given to Ak-Chin community members and members of other recognized Arizona tribes.
Mar 25, 2024
Full time
Identified shifts will vary based on business needsThis is a salaried role and pay may vary based on experience Join the team that puts fun first. At Harrah's Ak-Chin, making grown-ups smile and play is what we do best, which is why we stack our dream team with passionate, energetic employees. Creativity, innovation and inspiration welcome.JOB SUMMARY: Coordinates all assigned Harrah's Ak-Chin Casino events and promotions, advances assigned entertainment acts with the dual purpose of providing a positive impact on guest & performer relationships and increasing profitability. ESSENTIAL JOB FUNCTIONS: Assists in: Is Directly Responsible for: Is expected to communicate with other departments in a detail-oriented and timely manner: Coordinates purchasing process, in compliance with all regulatory and purchasing guidelines. Maintains and updates department recordkeeping of events, promotions and entertainment by maintaining individual project folders, both paper and electronic. Maintains security and confidentiality of files, records and lists. Supports events, promotions and entertainment assigned to fellow coordinators to help ensure their success. Provides outstanding guest service at all times always is a liaison and greeter for production staff, tour manager(s), crew, hotel staff for concerts and other performances produced by Harrah's Ak-Chin. Budgeting of yearlong calendar of promotions, events and entertainment by tracking all project data, including but not limited to response rates, expense documents, invoice submissions. Conception and planning of yearlong calendar by tracking and submitting accurate feedback on all events, promotions and entertainment performances. Coordinating with Planning and Analysis to generate event, promotion and entertainment PRO and POST formas. Execution of all events, promotions on/off the property. Very detailed and thorough planning of all events and promotions. Very detailed and thorough advancement of all entertainment acts and performances. Preparation, review and submission of all event, promotion, entertainment internal controls including but not limited to promotional rules, Tribal Gaming Agency notifications, requests and other regulations. Preparation, accuracy, review and proofing of all events, promotion & entertainment creative and copy including but not limited to creative assignment forms, invitations, e-mails and other marketing assets. Use of supplied tools to accurately track the following: finances, guest counts and regulatory approvals. Keeping all event & entertainment folders up to date, responsible for submitting all request forms in a timely manner. Keeping all event & entertainment checklists up to date and adhering to set timelines. Clear and timely coordination of both volunteer and on-call employee labor, as appropriate. Providing accurate processing of all applicable prize documentation including but not limited to forms 1099, W2-G, Bank Secrecy Act documentation, Prize Logs, MTL reporting, etc Accurately communicating all project details / plans to the events, promotions and entertainment team according to all departmental processes, regarding guest registration and tracking procedures, including but not limited to offer codes, response rates, promotions & entertainment using compliance and regulatory approved software programs. Finance and Direct Mail departments in support of production of budgets, proformas, and analyses; Communications department and Direct Mail for the production of direct mail and collateral for events, promotions and entertainment. Purchasing department by suggesting and purchasing (when approved) supplies, gifts, prizes, awards, decor, and equipment from approved vendors. Gaming Operations for the execution of tournaments and applicable promotions. Corporate Promotions for assisting in setting up offers in applicable promotions software. Hotel Management for room blocks associated with events, promotions and entertainment. Food, Beverage and Sales for use of banquet and other public space, and for coordination of event setup, equipment, service, and menus, etc. IT for technical support in execution of events & entertainment; contingency IT program planning. Facilities for environmental, cleaning, and maintenance support. Casino Cage for ensuring all bank fund needs are accurately communicated. Other departments as needed. ADDITIONAL JOB DUTIES: Responsible for other general and administrative tasks, as assigned by events, promotions and entertainment manager or supervisor. EDUCATION and/or EXPERIENCE: High school diploma or GED required; Associate's or Bachelor's Degrees are preferred. 1-2 years experience in project management required. Must have intermediate to advanced PC skills, including but not limited to use and navigation of Microsoft Office, web-based applications and other software systems. QUALIFICATIONS:The requirements listed are representative of the knowledge, skill and/or ability required to fulfill the obligations of this position. Must demonstrate skill in public speaking, both on and off a microphone, with charisma, clarity and a professional demeanor. Willing and able to demonstrate reading, writing and technical skills as part of application process. Undergoes pre-employment screening and selection process. Must be able to suggest and promote activities (events, promotions & entertainment) to guests & employees and upsell revenue-generating experiences. Must be able to interact effectively and make connections with people of different age groups and demographics. Must be able to demonstrate mathematical aptitude towards Arizona approved games of chance, and basic probability and statistics as applicable to comprehension of promotional games of chance, as part of application process, or within six months of hire. Must be able to successfully work on multiple projects simultaneously. Must be able to make rational decisions, act quickly & solve problems in a timely manner. Meets all relevant regulatory requirements. Agrees to sign non-disclosure agreement and pass drug test continent upon job offer. PHYSICAL DEMANDS AND WORK ENVIRONMENT:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Able to lift and/or carry objects weighing up to 50 pounds. Able to correspond via telephone and e-mail in a fast-paced environment. Able to respond to visual and auditory cues. Able to continuously maneuver including the ability to bend, crouch, kneel, and twist, in both an office setting at a desk, and while in front of or interacting with guests. Must have the manual dexterity required to manipulate props, equipment, prizes, etc. with safety as a top priority while interacting with guests. Must possess outgoing personality and be able to greet guests in a courteous and friendly manner. Must be able to get along well with co-workers and work as a team. Must be able to hold and operate a ticket scanning device during the assigned shifts. Must be able to move quickly around entire property and stand for long periods of time. Must be fluent in English. Must be able to work independently with minimal supervision. Must be able to respond calmly and make rational decisions when handling customer needs and concerns while maintaining an upbeat and positive attitude. Must be able to work in areas containing second hand smoke. Must be able to work in noisy environment. Must be able to work both indoors and outdoors. Must be able to work a flexible schedule, including but not limited to non-standard shift times, lengths and days off. Must be able to work and stand outside, sometimes in heat in excess of 115 degrees. Must be able to work independently. Must be able to push or pull up to 150 pounds. Must be able to see and remember the specific details of incidents and persons. We operate in a 24/7 environment that continuously operates year-round and that is driven by the needs of our customers and guests. The nature of this role requires working a non-traditional schedule in order to successfully execute activities and programs and create a world-class experience for our guests. DISCLAIMER: Preference is given to Ak-Chin community members and members of other recognized Arizona tribes.
Job Details Job Location Hotel - Tuolumne, CA Position Type Full Time Education Level HS Diploma/GED Job Shift Any Job Category Transportation Description SUMMARY: Responsible for greeting and assisting Guests with luggage and safely parking and retrieving vehicles along with other errands/deliveries in a courteous, safe and efficient manner while providing excellent guest service at all times. Essential Responsibilities and Duties: (Specific areas of responsibility including, but not limited to) Greets and opens vehicle doors for Guests in a professional and friendly manner. Transfers luggage and packages to and from rooms, vehicles and loading areas. Provides Guests with a claim check when asked to store luggage/items. Returns Guests' luggage/items upon the receipt and verification of claim checks. Assists Guests promptly and courteously with Valet Check-in and Check-out procedures. Visually inspects Guests' vehicle upon receipt, and at the time of retrieval, for any vehicle damage. Accurately note all damage before moving a vehicle, immediately reports any subsequent damage to the Supervisor / Designee. Provide Guests with claim check for their vehicles. Delivers and receives Guests vehicles as quickly and safely as possible, may include running if necessary. Obey all speed limits, traffic laws, and vehicle operation policies of the Resort. Secure Guest vehicles properly by locking doors and windows and setting the parking brake. Direct self-parking Guests to appropriate parking spaces. Provides Guests with information about The Hotel and Resort as well as local amenities such as shopping, dining, nightlife and recreational destinations. Assists with local reservations as needed. Maintains and cleans designated lobby station (including doors and windows), baggage room and baggage carts; all while keeping Guests' needs as the first priority. Delivers messages and valet (dry cleaning) to Guests' rooms. Posts daily events in the lobby as needed. Fosters good relations with, and provides the maximum level of quality service to, outside vendors such as car rental companies, taxi services, tour and travel companies, limo services, etc. Ensures all communication containing Tuolumne Band of Me-Wuk Indians; TEDA, Inc.; Black Oak Casino Resort and Guest information is consistent with privacy policies and procedures. Promptly reports any incident of Guest dissatisfaction or an unusual matter of significance to Manager/Supervisor. Maintains a positive attitude and acts in a consistently professional manner towards Guests and Team Members. Performs other duties as assigned. Qualifications Mandatory Requirements: Must possess a high school diploma, G.E.D. or equivalent. Must be at least 18 years old. Experience in guest service and the hospitality industry as well as knowledge of common industry terms and practices preferred. Must complete Responsible Alcohol Service certification or have proof of current certification. Must be able to operate office equipment such as a computer, calculator and phone. Must have excellent organizational and time management skills. Must be able to work in a fast-paced environment (sometimes under pressure) while remaining professional, flexible and efficient. Must be able to communicate proficiently in English. Must possess and maintain a valid California driver license and a Black Oak Casino driver's permit. Must be able to drive vehicles with automatic and manual transmissions, of various makes and models. Must be able to pass a mandatory drug test and background check. Must provide evidence of employment eligibility in the U.S. Physical Demands: Must be physically able to perform all job requirements. Must be able to lift 50 pounds and occasionally more with assistance. Work Environment: Must be able to work in a noisy environment. Must be able to work outside in all weather conditions. Required to work inside and outside with and around equipment, machines and motor vehicles; with possible exposure to vibration, dust, gas, steam or chemicals.
Mar 23, 2024
Full time
Job Details Job Location Hotel - Tuolumne, CA Position Type Full Time Education Level HS Diploma/GED Job Shift Any Job Category Transportation Description SUMMARY: Responsible for greeting and assisting Guests with luggage and safely parking and retrieving vehicles along with other errands/deliveries in a courteous, safe and efficient manner while providing excellent guest service at all times. Essential Responsibilities and Duties: (Specific areas of responsibility including, but not limited to) Greets and opens vehicle doors for Guests in a professional and friendly manner. Transfers luggage and packages to and from rooms, vehicles and loading areas. Provides Guests with a claim check when asked to store luggage/items. Returns Guests' luggage/items upon the receipt and verification of claim checks. Assists Guests promptly and courteously with Valet Check-in and Check-out procedures. Visually inspects Guests' vehicle upon receipt, and at the time of retrieval, for any vehicle damage. Accurately note all damage before moving a vehicle, immediately reports any subsequent damage to the Supervisor / Designee. Provide Guests with claim check for their vehicles. Delivers and receives Guests vehicles as quickly and safely as possible, may include running if necessary. Obey all speed limits, traffic laws, and vehicle operation policies of the Resort. Secure Guest vehicles properly by locking doors and windows and setting the parking brake. Direct self-parking Guests to appropriate parking spaces. Provides Guests with information about The Hotel and Resort as well as local amenities such as shopping, dining, nightlife and recreational destinations. Assists with local reservations as needed. Maintains and cleans designated lobby station (including doors and windows), baggage room and baggage carts; all while keeping Guests' needs as the first priority. Delivers messages and valet (dry cleaning) to Guests' rooms. Posts daily events in the lobby as needed. Fosters good relations with, and provides the maximum level of quality service to, outside vendors such as car rental companies, taxi services, tour and travel companies, limo services, etc. Ensures all communication containing Tuolumne Band of Me-Wuk Indians; TEDA, Inc.; Black Oak Casino Resort and Guest information is consistent with privacy policies and procedures. Promptly reports any incident of Guest dissatisfaction or an unusual matter of significance to Manager/Supervisor. Maintains a positive attitude and acts in a consistently professional manner towards Guests and Team Members. Performs other duties as assigned. Qualifications Mandatory Requirements: Must possess a high school diploma, G.E.D. or equivalent. Must be at least 18 years old. Experience in guest service and the hospitality industry as well as knowledge of common industry terms and practices preferred. Must complete Responsible Alcohol Service certification or have proof of current certification. Must be able to operate office equipment such as a computer, calculator and phone. Must have excellent organizational and time management skills. Must be able to work in a fast-paced environment (sometimes under pressure) while remaining professional, flexible and efficient. Must be able to communicate proficiently in English. Must possess and maintain a valid California driver license and a Black Oak Casino driver's permit. Must be able to drive vehicles with automatic and manual transmissions, of various makes and models. Must be able to pass a mandatory drug test and background check. Must provide evidence of employment eligibility in the U.S. Physical Demands: Must be physically able to perform all job requirements. Must be able to lift 50 pounds and occasionally more with assistance. Work Environment: Must be able to work in a noisy environment. Must be able to work outside in all weather conditions. Required to work inside and outside with and around equipment, machines and motor vehicles; with possible exposure to vibration, dust, gas, steam or chemicals.
Location Cedar Lake's Food Court (2059) Description POSITION SUMMARY JOB DESCRIPTION: Responsible for maintaining quality food preparation and service to guests and employees during his/her assigned shift ESSENTIAL FUNCTIONS RESPONSIBILITIES: Has the ability to perform all functions of supervised positions. Trains kitchen employees in all aspects of food preparation and presentation according to food & beverage department specifications. Maintains the highest possible sanitation standards to prevent food borne illness to guests and employees. Maintains schedules and working organization of all employees in the kitchen areas Able to work all stations effectively Maintains knowledge of the location of all products associated with the food service operations and general knowledge of the stocking and ordering process Maintains proper documentation of all incidents, injuries, attendance, shortages, service issues, menu changes and communicate to other supervisors and management staff Interfaces with dining room staff to ensure effective guest service at all times Understands and performs proper delegation effectively with all supporting staff members to ensure that all assigned duties are completed in an efficient and timely manner. Conducts daily inspections of all food service areas Maintains knowledge of all events in the property as a whole. Attends and/or facilitates all mandatory meetings and training. Maintains confidentiality at all times. Is sensitive to Native American Culture. Operates within the parameters of the Leech Lake Gaming Human Resource Policy, Departmental Policy Manual and all Tribal Internal Controls (TICs), and all other applicable regulations. Secures the assets of Leech Lake Gaming and the Leech Lake Band of Ojibwe. Performs other duties as assigned. Position Requirements KNOWLEDGE, SKILLS, AND ABILITIES: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. POSITION REQUIREMENTS: Knowledge of food quality standards Buffet, full service, catering and room service experience Excellent communication skills Ability to work independently. Working knowledge of food service equipment and utensils. Knowledge of federal and state sanitation guidelines. PHYSICAL REQUIREMENTS: Physically capable of remaining on feet for long periods of time. Subject to internal working conditions, including a smoking environment. Must be able to lift up to 50 lbs. EDUCATION AND SKILLS Education Required: High School Diploma or General Education Equivalency (GED) Education Preferred: Culinary coursework Experience: Minimum of two years of supervisory experience in a professional kitchen environment Computer Skills: basic computer experience Certificates & Licenses: Must meet Tribal/State compact licensing requirements, pass criminal background check and submit to drug testing. About the Organization Leech Lake Gaming is a growing enterprise and a leader in the area of employment with unsurpassed benefits. Our high energy, high volume atmosphere offers a fun and exciting working environment. In addition we have the ability to provide flexible scheduling as we are a 24/7 company. We look forward to you joining the team! Grade 8 Shift Various Shifts KEY Status Non-Key Position Hiring Manager: Shawn Pemberton Salary $35,880 - $48,110 This position is currently accepting applications.
Mar 22, 2024
Full time
Location Cedar Lake's Food Court (2059) Description POSITION SUMMARY JOB DESCRIPTION: Responsible for maintaining quality food preparation and service to guests and employees during his/her assigned shift ESSENTIAL FUNCTIONS RESPONSIBILITIES: Has the ability to perform all functions of supervised positions. Trains kitchen employees in all aspects of food preparation and presentation according to food & beverage department specifications. Maintains the highest possible sanitation standards to prevent food borne illness to guests and employees. Maintains schedules and working organization of all employees in the kitchen areas Able to work all stations effectively Maintains knowledge of the location of all products associated with the food service operations and general knowledge of the stocking and ordering process Maintains proper documentation of all incidents, injuries, attendance, shortages, service issues, menu changes and communicate to other supervisors and management staff Interfaces with dining room staff to ensure effective guest service at all times Understands and performs proper delegation effectively with all supporting staff members to ensure that all assigned duties are completed in an efficient and timely manner. Conducts daily inspections of all food service areas Maintains knowledge of all events in the property as a whole. Attends and/or facilitates all mandatory meetings and training. Maintains confidentiality at all times. Is sensitive to Native American Culture. Operates within the parameters of the Leech Lake Gaming Human Resource Policy, Departmental Policy Manual and all Tribal Internal Controls (TICs), and all other applicable regulations. Secures the assets of Leech Lake Gaming and the Leech Lake Band of Ojibwe. Performs other duties as assigned. Position Requirements KNOWLEDGE, SKILLS, AND ABILITIES: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. POSITION REQUIREMENTS: Knowledge of food quality standards Buffet, full service, catering and room service experience Excellent communication skills Ability to work independently. Working knowledge of food service equipment and utensils. Knowledge of federal and state sanitation guidelines. PHYSICAL REQUIREMENTS: Physically capable of remaining on feet for long periods of time. Subject to internal working conditions, including a smoking environment. Must be able to lift up to 50 lbs. EDUCATION AND SKILLS Education Required: High School Diploma or General Education Equivalency (GED) Education Preferred: Culinary coursework Experience: Minimum of two years of supervisory experience in a professional kitchen environment Computer Skills: basic computer experience Certificates & Licenses: Must meet Tribal/State compact licensing requirements, pass criminal background check and submit to drug testing. About the Organization Leech Lake Gaming is a growing enterprise and a leader in the area of employment with unsurpassed benefits. Our high energy, high volume atmosphere offers a fun and exciting working environment. In addition we have the ability to provide flexible scheduling as we are a 24/7 company. We look forward to you joining the team! Grade 8 Shift Various Shifts KEY Status Non-Key Position Hiring Manager: Shawn Pemberton Salary $35,880 - $48,110 This position is currently accepting applications.
The Assistant Supervisor is directly responsible for the actions and job assignments of team members on an assigned shift in the absence of the Surveillance Supervisor. The Assistant Supervisor is directly responsible for the actions and job assignments of team members on an assigned shift in the absence of the Surveillance Supervisor. The Assistant Supervisor fills a skilled position that requires leadership and high degree of personal integrity. The Assistant Supervisor assists the Surveillance Director and Surveillance Supervisor in fulfilling day-to-day operational requirements for the surveillance department. The Assistant Supervisor protects the assets and maintains the integrity of the company using Closed Circuit Television (CCTV). The Assistant Supervisor utilizes the necessary surveillance equipment to respond to, and identifies questionable activities. The Assistant Supervisor performs all duties in accordance with Caesars Entertainment policies and within the realm of the Surveillance Mission Statement. A minimum of two years casino surveillance experience is required. Must have a high degree of working knowledge of all casino games and gaming regulations. Must possess excellent written and verbal communication, leadership and organizational skills. Must have a demonstrated ability and working knowledge of card counting and cheating detection methods. Must be able to work any day of the week and any shift. Must be willing to work unscheduled shifts on short notice. Must have basic computer operational skills. Must be able to work independently and must also be able to get along with co-workers and work as a team.Scope of Job:The Assistant Supervisor protects the assets of the Hotel/Casino through the use of gaming and security cameras.Essential Duties and Responsibilities:Endorses the business objectives, ethics and values of Caesars's Entertainment Inc. Operates a closed-circuit television (CCTV) system to monitors casino activities and prepares reports and logs. Presents evaluations of any observed illegal activity to the proper departments and makes necessary recommendations. Make recommendations and enforce state and federal regulations. Adheres to all department, company and State regulations, policies and procedures. Performs additional duties as assigned. Consistently demonstrates superior customer service skills to external and internal guests by displaying Successful behaviors and Focus skills. Maintains upbeat, positive attitude, friendly and helpful demeanor, positive energy and enthusiasm from one interaction to the next. Utilizes smiles and frequent eye contact and friendly tone of voice to project warmth and friendliness. Creates an atmosphere of luck and celebrates customer wins. Is ready to serve and well informed of daily facility hours of operation, promotional programs and any other relevant valuable guest information; builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates needs of the guest and provides fast, flawless service. Executes all service programs to assure prioritization of service to very best guests. Checks for satisfaction and properly uses the Service Recovery process to resolve problems when they exist. Promotes Caesars Rewards programs and Caesars Rewards registration and membership. Provides a warm farewell and thanks guests for visiting. Promotes Caesars Entertainment and always projects Caesars Entertainment in a positive light to guests. Acts as a role model to other employees and always presents oneself as a credit to Caesars and encourages others to do the same. Adheres to all regulatory, company and department policies and procedures. Essential Job Functions:1. Has knowledge of all slot and table games procedures and Regulation 6 of Nevada State Gaming Commission.2. Ensures all surveillance equipment is operating at start of shift, during shift and completion of shift.3. Maintains all logs and ensures accuracy of log entries.4. Maintains confidentiality of all Hotel/Casino information.5. Reports all incidents observed on shift to the Director of Surveillance, Surveillance Manager or Surveillance Supervisor.6. Communicates incidents to pit personnel by phone.Marginal Job Functions:1. Use of office equipment and computers.2. Ongoing games protection training.3. Provides training assistance to new employees.4. Interaction with law enforcement and courtroom.Necessary Attributes/Characteristics:1. Requires two years of games surveillance experience.2. Neat, professional appearance with good personal hygiene.3. Friendly, outgoing personality.4. Must be 21 years of age.5. Ability to interface effectively with public and co-workers.Education/Experience:1. High school diploma or equivalent.2. Knowledge of all Casino/Hotel operations.Working Conditions:A very fast paced environment. Must be able to handle large amount of information and take the best action necessary to correct the situation. Requires all forms of dexterity and mobility throughout all shifts.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: A very fast paced environment. Must be able to handle large amount of information and take the best action necessary to correct the situation. Requires all forms of dexterity and mobility throughout all shifts. Use of office equipment and computers. Ongoing games protection training. Provides training assistance to new employees. Interaction with law enforcement and courtroomDisclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status
Mar 22, 2024
Full time
The Assistant Supervisor is directly responsible for the actions and job assignments of team members on an assigned shift in the absence of the Surveillance Supervisor. The Assistant Supervisor is directly responsible for the actions and job assignments of team members on an assigned shift in the absence of the Surveillance Supervisor. The Assistant Supervisor fills a skilled position that requires leadership and high degree of personal integrity. The Assistant Supervisor assists the Surveillance Director and Surveillance Supervisor in fulfilling day-to-day operational requirements for the surveillance department. The Assistant Supervisor protects the assets and maintains the integrity of the company using Closed Circuit Television (CCTV). The Assistant Supervisor utilizes the necessary surveillance equipment to respond to, and identifies questionable activities. The Assistant Supervisor performs all duties in accordance with Caesars Entertainment policies and within the realm of the Surveillance Mission Statement. A minimum of two years casino surveillance experience is required. Must have a high degree of working knowledge of all casino games and gaming regulations. Must possess excellent written and verbal communication, leadership and organizational skills. Must have a demonstrated ability and working knowledge of card counting and cheating detection methods. Must be able to work any day of the week and any shift. Must be willing to work unscheduled shifts on short notice. Must have basic computer operational skills. Must be able to work independently and must also be able to get along with co-workers and work as a team.Scope of Job:The Assistant Supervisor protects the assets of the Hotel/Casino through the use of gaming and security cameras.Essential Duties and Responsibilities:Endorses the business objectives, ethics and values of Caesars's Entertainment Inc. Operates a closed-circuit television (CCTV) system to monitors casino activities and prepares reports and logs. Presents evaluations of any observed illegal activity to the proper departments and makes necessary recommendations. Make recommendations and enforce state and federal regulations. Adheres to all department, company and State regulations, policies and procedures. Performs additional duties as assigned. Consistently demonstrates superior customer service skills to external and internal guests by displaying Successful behaviors and Focus skills. Maintains upbeat, positive attitude, friendly and helpful demeanor, positive energy and enthusiasm from one interaction to the next. Utilizes smiles and frequent eye contact and friendly tone of voice to project warmth and friendliness. Creates an atmosphere of luck and celebrates customer wins. Is ready to serve and well informed of daily facility hours of operation, promotional programs and any other relevant valuable guest information; builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates needs of the guest and provides fast, flawless service. Executes all service programs to assure prioritization of service to very best guests. Checks for satisfaction and properly uses the Service Recovery process to resolve problems when they exist. Promotes Caesars Rewards programs and Caesars Rewards registration and membership. Provides a warm farewell and thanks guests for visiting. Promotes Caesars Entertainment and always projects Caesars Entertainment in a positive light to guests. Acts as a role model to other employees and always presents oneself as a credit to Caesars and encourages others to do the same. Adheres to all regulatory, company and department policies and procedures. Essential Job Functions:1. Has knowledge of all slot and table games procedures and Regulation 6 of Nevada State Gaming Commission.2. Ensures all surveillance equipment is operating at start of shift, during shift and completion of shift.3. Maintains all logs and ensures accuracy of log entries.4. Maintains confidentiality of all Hotel/Casino information.5. Reports all incidents observed on shift to the Director of Surveillance, Surveillance Manager or Surveillance Supervisor.6. Communicates incidents to pit personnel by phone.Marginal Job Functions:1. Use of office equipment and computers.2. Ongoing games protection training.3. Provides training assistance to new employees.4. Interaction with law enforcement and courtroom.Necessary Attributes/Characteristics:1. Requires two years of games surveillance experience.2. Neat, professional appearance with good personal hygiene.3. Friendly, outgoing personality.4. Must be 21 years of age.5. Ability to interface effectively with public and co-workers.Education/Experience:1. High school diploma or equivalent.2. Knowledge of all Casino/Hotel operations.Working Conditions:A very fast paced environment. Must be able to handle large amount of information and take the best action necessary to correct the situation. Requires all forms of dexterity and mobility throughout all shifts.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: A very fast paced environment. Must be able to handle large amount of information and take the best action necessary to correct the situation. Requires all forms of dexterity and mobility throughout all shifts. Use of office equipment and computers. Ongoing games protection training. Provides training assistance to new employees. Interaction with law enforcement and courtroomDisclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status
ESSENTIAL DUTIES AND RESPONSIBILITIES Responsible for all floor operations including but not limited to: Hold pre-shift meetings, station assignments, break schedules, evaluating and documenting of performance, covering call outs, handling guest opportunities, team member issues, updating the logbook, requisitioning and issuance of product, audit of clock in and sign in record by shift, evaluation of equipment and stock levels, taking appropriate actions to ensure all areas are in working order, communicating with outgoing and incoming Supervisor/ Managers, evaluating side work, supervision of all staff. Responsible for supervising the training of new Hourly & Supervisory TM's. Responsible for periodic performance evaluations, progressive discipline. Must keep and process proper documentation of attendance, discipline, incidents, and schedules, meeting notes, reports and any other related material in a timely manner using the appropriate forms provided. Requires a working knowledge of all equipment, their maintenance and operation including liquor dispensing equipment, soda dispensing equipment, and beer systems. Requires a comprehensive knowledge of products offered recipes, prices, internal control procedures and all Company as well as Department policies. Related tasks include but not limited to scheduling, Over & Shorts, Comment Cards, P&L Briefs & Statements, Business Plan Objectives, Budgeting & Planning, coordination of supervisors span of control. Operate the department following all Indiana Safety and Health guidelines. Any other assigned responsibilities from management. Obtains optimum efficiency and economy of operations and maximizes profits by performing assigned duties personally or through subordinate staff. development of menus, SOP's for safe and efficient preparation of food utilizing various cooking techniques and equipment, i.e. Station set up, prep work, frying, saut ing, griddling, brazing, carving, broiling, boiling, and steaming all meats, fish, vegetables, wild game and poultry producing soups, stocks, sauces, cold salads, sandwiches, cold displays, salad dressings, slicing deli meats and cheese for consumption by guests, as well as other duties as assigned QUALIFICATIONS High School diploma or equivalent required, College degree preferred. Ability to communicate effectively with Guests, Team Members and Management in both written and verbal form. Must be proficient in computer applications Word, Excel, and Outlook. Must be certified in an approved alcohol awareness course. Must have 3-5 Years experience in High volume, Buffet or Ala Carte Restaurant environment. Casino experience preferred. Ability to obtain / renew all required licenses or certification specifically Indiana Gaming License. REQUIRED PERSONAL COMPETENCIES Responsible for fostering a fun environment. Responsible for being gracious to all guests and co-workers. Responsible for promoting a positive influence in the community and participating in company-sponsored events. Enthusiastically supports, actively promotes and demonstrates superior customer service in accordance with department and company standards and programs. Ensures that behavior and appearance are in compliance with established standards. Maintains a professional work environment with management and staff. PHYSICAL REQUIREMENTS The Positions requires the ability to lift up to 50 lbs, push or pull 150 to 250 lbs on a pushcart, and enter walk-ins of -10 degrees to 140 degrees Fahrenheit with or without assistance. Handle heat from cooking appliances, food and dish/glass/ware washing machines. The position also requires normal or corrected vision range, with the ability to distinguish letters, numbers, and symbols. Ability to stand for duration of shift walk frequently, bend and/or reach to a height of 6 feet with or without assistance (stand, sit, walk, lift, reach, push, pull, grasp). WORK ENVIRONMENT Indiana Grand Casino is a smoking establishment. Work is performed indoors and/or outdoors and involves continuous exposure to high and low temperatures, sunlight, fluorescent light, wet surfaces and noise. Work may entail trained chemical usage and constant contact with fellow employees and guests. Work is typically in an area, which may be unusually hot, cold, noisy, and may contain cigar, cigarette, or cooking smoke. Work may be performed in small areas with a 3 ft. wide access. Tasks will be performed from a primarily non-sitting position (approx 95% standing, walking and 5% sitting). Employees will be required to navigate safely on potentially slippery floors. Tasks include the maintenance and care of assigned area or any tasks assigned by senior management. ACCESS TO GAMING FLOOR Access to general gaming floor.
Mar 22, 2024
Full time
ESSENTIAL DUTIES AND RESPONSIBILITIES Responsible for all floor operations including but not limited to: Hold pre-shift meetings, station assignments, break schedules, evaluating and documenting of performance, covering call outs, handling guest opportunities, team member issues, updating the logbook, requisitioning and issuance of product, audit of clock in and sign in record by shift, evaluation of equipment and stock levels, taking appropriate actions to ensure all areas are in working order, communicating with outgoing and incoming Supervisor/ Managers, evaluating side work, supervision of all staff. Responsible for supervising the training of new Hourly & Supervisory TM's. Responsible for periodic performance evaluations, progressive discipline. Must keep and process proper documentation of attendance, discipline, incidents, and schedules, meeting notes, reports and any other related material in a timely manner using the appropriate forms provided. Requires a working knowledge of all equipment, their maintenance and operation including liquor dispensing equipment, soda dispensing equipment, and beer systems. Requires a comprehensive knowledge of products offered recipes, prices, internal control procedures and all Company as well as Department policies. Related tasks include but not limited to scheduling, Over & Shorts, Comment Cards, P&L Briefs & Statements, Business Plan Objectives, Budgeting & Planning, coordination of supervisors span of control. Operate the department following all Indiana Safety and Health guidelines. Any other assigned responsibilities from management. Obtains optimum efficiency and economy of operations and maximizes profits by performing assigned duties personally or through subordinate staff. development of menus, SOP's for safe and efficient preparation of food utilizing various cooking techniques and equipment, i.e. Station set up, prep work, frying, saut ing, griddling, brazing, carving, broiling, boiling, and steaming all meats, fish, vegetables, wild game and poultry producing soups, stocks, sauces, cold salads, sandwiches, cold displays, salad dressings, slicing deli meats and cheese for consumption by guests, as well as other duties as assigned QUALIFICATIONS High School diploma or equivalent required, College degree preferred. Ability to communicate effectively with Guests, Team Members and Management in both written and verbal form. Must be proficient in computer applications Word, Excel, and Outlook. Must be certified in an approved alcohol awareness course. Must have 3-5 Years experience in High volume, Buffet or Ala Carte Restaurant environment. Casino experience preferred. Ability to obtain / renew all required licenses or certification specifically Indiana Gaming License. REQUIRED PERSONAL COMPETENCIES Responsible for fostering a fun environment. Responsible for being gracious to all guests and co-workers. Responsible for promoting a positive influence in the community and participating in company-sponsored events. Enthusiastically supports, actively promotes and demonstrates superior customer service in accordance with department and company standards and programs. Ensures that behavior and appearance are in compliance with established standards. Maintains a professional work environment with management and staff. PHYSICAL REQUIREMENTS The Positions requires the ability to lift up to 50 lbs, push or pull 150 to 250 lbs on a pushcart, and enter walk-ins of -10 degrees to 140 degrees Fahrenheit with or without assistance. Handle heat from cooking appliances, food and dish/glass/ware washing machines. The position also requires normal or corrected vision range, with the ability to distinguish letters, numbers, and symbols. Ability to stand for duration of shift walk frequently, bend and/or reach to a height of 6 feet with or without assistance (stand, sit, walk, lift, reach, push, pull, grasp). WORK ENVIRONMENT Indiana Grand Casino is a smoking establishment. Work is performed indoors and/or outdoors and involves continuous exposure to high and low temperatures, sunlight, fluorescent light, wet surfaces and noise. Work may entail trained chemical usage and constant contact with fellow employees and guests. Work is typically in an area, which may be unusually hot, cold, noisy, and may contain cigar, cigarette, or cooking smoke. Work may be performed in small areas with a 3 ft. wide access. Tasks will be performed from a primarily non-sitting position (approx 95% standing, walking and 5% sitting). Employees will be required to navigate safely on potentially slippery floors. Tasks include the maintenance and care of assigned area or any tasks assigned by senior management. ACCESS TO GAMING FLOOR Access to general gaming floor.
Seagate Hospitality Group LLC
Canandaigua, New York
Why Work at The Lake House? Employment at The Lake House offers a beautiful place to work in a fun, team-oriented, professional setting! Advantages of being a Lake House team member include: FREE Lunch and/or Dinner during your shift! Membership discounts to the Sands Family YMCA Robust and formalized training program to get you doing what you love as soon as possible! Many Employee Discounts at The Lake House and through LifeMart! Company sponsored Community Service and Wellness Events! Position Summary: The Bellperson will provide guests with the highest level of service possible while maintaining the standards and reputation of the Hotel. In this position, you will assist the guests with information, luggage, packages, messages, or any other items requested. Bellperson Responsibilities: Required to be able to work varying schedules from time to time. All employees are required to attend all scheduled training and departmental sessions. Arrive in the assigned work area on time in full, clean pressed assigned uniform for scheduled shift. Perform and complete any and all assigned tasks by management. Be familiar with hotel operations/locations and be able to direct guests and answer guest questions of the general facility. Recognize guests, develop professional relationships with them, and use their surname as often as is appropriate. Be poised in the lobby to assist guests as needed. Greet all who approach in a warm, caring manner. Ensure that luggage delivery, retrieval, and storage are handled expediently and securely. Maintain the luggage carts in excellent condition. Have good knowledge of the surrounding area and be able to accurately direct guests throughout the city. Have knowledge of area maps and guide books and have a strong familiarity with them. Be able to describe all services offered to guests and the times of service. Have knowledge of all features of every guestroom and be able to describe well. Escort guests to rooms as directed by the front desk or concierge. Use the utmost discretion when discussing guests. Do not discuss room numbers or names with anyone other than authorized hotel employees. Handle tasks as directed by concierge and front desk. Ensure that messages, packages, and faxes are delivered in the smoothest, efficient, and quickest manner. Shine shoes as requested by guests. Use an incident report to record all guest requests and communicate with colleagues on a daily basis. Ensure that appropriate supplies are available to handle guest needs. Handle all guest issues in the most professional, courteous, and responsible manner possible. Communicate all concerns to the concierge and front desk using appropriate procedures. Maintain cleanliness of the lobby and luggage storage room at all times. Be familiar with all safety and emergency procedures. At beginning of each shift, meet with the concierge to learn of special guests and group arrivals. Inform managers of all the exceptional actions of guest service by fellow employees. Ability to: Communicate in the primary language in a clear, concise, grammatically correct, pleasant, and sincere manner. Understand requests and correctly, creatively, and expediently carry them out. Be outgoing, friendly, and patient even after working long hours. Handle multiple requests with poise, accuracy, and timeliness. Understand and practice the policies of the Hotel. Use good judgment at all times. Work long hours when necessary and be flexible with schedule. Be able to work weekends and nights and holidays as necessary. Stand and walk for extended hours. Lift, carry and push up to fifty pounds The Lake House believes in equal opportunity for all and is committed to ensuring all individuals have an opportunity to apply for those positions that they are interested in and qualify for without regard to race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.
Mar 21, 2024
Full time
Why Work at The Lake House? Employment at The Lake House offers a beautiful place to work in a fun, team-oriented, professional setting! Advantages of being a Lake House team member include: FREE Lunch and/or Dinner during your shift! Membership discounts to the Sands Family YMCA Robust and formalized training program to get you doing what you love as soon as possible! Many Employee Discounts at The Lake House and through LifeMart! Company sponsored Community Service and Wellness Events! Position Summary: The Bellperson will provide guests with the highest level of service possible while maintaining the standards and reputation of the Hotel. In this position, you will assist the guests with information, luggage, packages, messages, or any other items requested. Bellperson Responsibilities: Required to be able to work varying schedules from time to time. All employees are required to attend all scheduled training and departmental sessions. Arrive in the assigned work area on time in full, clean pressed assigned uniform for scheduled shift. Perform and complete any and all assigned tasks by management. Be familiar with hotel operations/locations and be able to direct guests and answer guest questions of the general facility. Recognize guests, develop professional relationships with them, and use their surname as often as is appropriate. Be poised in the lobby to assist guests as needed. Greet all who approach in a warm, caring manner. Ensure that luggage delivery, retrieval, and storage are handled expediently and securely. Maintain the luggage carts in excellent condition. Have good knowledge of the surrounding area and be able to accurately direct guests throughout the city. Have knowledge of area maps and guide books and have a strong familiarity with them. Be able to describe all services offered to guests and the times of service. Have knowledge of all features of every guestroom and be able to describe well. Escort guests to rooms as directed by the front desk or concierge. Use the utmost discretion when discussing guests. Do not discuss room numbers or names with anyone other than authorized hotel employees. Handle tasks as directed by concierge and front desk. Ensure that messages, packages, and faxes are delivered in the smoothest, efficient, and quickest manner. Shine shoes as requested by guests. Use an incident report to record all guest requests and communicate with colleagues on a daily basis. Ensure that appropriate supplies are available to handle guest needs. Handle all guest issues in the most professional, courteous, and responsible manner possible. Communicate all concerns to the concierge and front desk using appropriate procedures. Maintain cleanliness of the lobby and luggage storage room at all times. Be familiar with all safety and emergency procedures. At beginning of each shift, meet with the concierge to learn of special guests and group arrivals. Inform managers of all the exceptional actions of guest service by fellow employees. Ability to: Communicate in the primary language in a clear, concise, grammatically correct, pleasant, and sincere manner. Understand requests and correctly, creatively, and expediently carry them out. Be outgoing, friendly, and patient even after working long hours. Handle multiple requests with poise, accuracy, and timeliness. Understand and practice the policies of the Hotel. Use good judgment at all times. Work long hours when necessary and be flexible with schedule. Be able to work weekends and nights and holidays as necessary. Stand and walk for extended hours. Lift, carry and push up to fifty pounds The Lake House believes in equal opportunity for all and is committed to ensuring all individuals have an opportunity to apply for those positions that they are interested in and qualify for without regard to race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.
Job Number Job Category Rooms & Guest Services Operations Location The Ritz-Carlton Club Aspen Highlands, 75 Prospector Road, Aspen, Colorado, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Assist members and guests with the pre-arrival process, arrival/check-in, member activities/experiences, problem resolution and member departure/check-out. Conduct pre-calls to arriving members, make pre-arrival arrangements, grocery orders, amenity orders, and handle any other member arrival requests. Review and log preferences/traces in computer system. Contact members for pre-departure calls. Handle Front Office duties, including check-in/check-out, prepare arrival packets and departure folios, perform audit checklists, prepare and distribute welcome packages, process billing and perform administrative duties. Respond to requests for visitor information, special arrangements, activities or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from members/guests with unique needs and follow up to promote satisfaction. Gather, summarize, and provide information about the property and the surrounding area amenities, including special events and activities. Answer, record, and process all calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Engineer, Bellperson, Housekeeping) as necessary to resolve call, request, or problem. Understand and assist with reservation services. Assist with Bell/valet services for owners when requesting their vehicles. Perform Lobby Ambassador tasks. Review shift logs/daily memo books and document pertinent information in computer system and logbooks. Report any incidents, accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearances are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all members and guests according to company standards, anticipate and address service needs, assist individuals with disabilities, and thank others with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None The pay rate for this position is $28.00 per hour and offers health care benefits, flexible spending accounts, 401(k) plan, earned paid time off and/or sick leave, life insurance, disability coverage, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. The application deadline for this position is 21 days after the date of this posting, 03/12/2024. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Mar 20, 2024
Full time
Job Number Job Category Rooms & Guest Services Operations Location The Ritz-Carlton Club Aspen Highlands, 75 Prospector Road, Aspen, Colorado, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Assist members and guests with the pre-arrival process, arrival/check-in, member activities/experiences, problem resolution and member departure/check-out. Conduct pre-calls to arriving members, make pre-arrival arrangements, grocery orders, amenity orders, and handle any other member arrival requests. Review and log preferences/traces in computer system. Contact members for pre-departure calls. Handle Front Office duties, including check-in/check-out, prepare arrival packets and departure folios, perform audit checklists, prepare and distribute welcome packages, process billing and perform administrative duties. Respond to requests for visitor information, special arrangements, activities or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from members/guests with unique needs and follow up to promote satisfaction. Gather, summarize, and provide information about the property and the surrounding area amenities, including special events and activities. Answer, record, and process all calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Engineer, Bellperson, Housekeeping) as necessary to resolve call, request, or problem. Understand and assist with reservation services. Assist with Bell/valet services for owners when requesting their vehicles. Perform Lobby Ambassador tasks. Review shift logs/daily memo books and document pertinent information in computer system and logbooks. Report any incidents, accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearances are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all members and guests according to company standards, anticipate and address service needs, assist individuals with disabilities, and thank others with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None The pay rate for this position is $28.00 per hour and offers health care benefits, flexible spending accounts, 401(k) plan, earned paid time off and/or sick leave, life insurance, disability coverage, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. The application deadline for this position is 21 days after the date of this posting, 03/12/2024. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
We know how difficult it can be to try and forward your career and still meet your financial demands at home. That is why we will pay for your STNA classes and certification and also pay YOU while you are going through the training program! Is an STNA career for you? Do you have a calling to serve those who need you most? If so, you are the person we are looking for to join our family as an STNA. As an STNA, you'll build relationships, improve the quality of life of others and serve the elderly in need of love and care. Your responsibility as an STNA will be to assist residents in all activities of daily living. You will answers call lights, complete documentation of care given, follow resident care plans, report any abnormal findings such as, injuries, incidents, skin issues, complaints, suspected abuse/neglect/misappropriation, and any unsafe conditions all while following strict infection control guidelines to keep our residents, employees, and you safe. You'll have the opportunity to communicate with residents throughout the day and enrich their lives through rewarding work. Benefits Promotion opportunities - We are a large organization with many opportunities for growth within our Family of Companies and Corporate office. Flexibility - We understand how difficult it can be to find a job that balances your time with school, kids, or other priorities. We'll do our best to provide flexible options that work with your schedule. Education/Learning - Free certifications and courses will be at your fingertips every day to help you grow in your position and gain professional experience for future opportunities. Our Tuition Reimbursement program is something we are very proud of. We are excited to provide financial assistance to our hard-working employees to help them reach their professional goals. Competitive benefit package - Includes sick, vacation, 401K with match, access to earned wages prior to payday; there are too many other benefits to list! What we look for in an STNA Experience - If you've had a job or experience in a position with similar goals and responsibilities, we'd love to connect with you. Skills - We're looking for individuals that are compassionate, team players, social, trustworthy and service-minded. Characteristics - We're looking for individuals that are self-motivated, dependable, ethical, and ready to jump in and provide outstanding care and customer service to our residents. The Company HCF Family of Companies is an industry leader in skilled nursing and assisted living. We are known for our exceptional care, community stewardship, and beautiful home-like environment for our residents. Our family owned operation for more than 50 years takes our Core Values, better known as We Care, very seriously. Each and every employee in the organization is held to standards of Wholeheartedness, Excellence, Collaboration, Accountability, Respect, and being Ethical. Whether you work for HCF or become a resident of HCF, we can promise you one thing; we will treat you like family! Next Steps Once you apply for a position with us, you will receive an email acknowledging the receipt of your application. If you meet our criteria, a hiring manager will contact you to arrange a time for us to meet so we can see if you are a good fit for our family and if we are a good fit for you! We may also ask if you would be interested in job shadowing in order for you to feel comfortable with us. Please feel free to reach out to us at your convenience to discuss your qualifications.
Mar 20, 2024
Full time
We know how difficult it can be to try and forward your career and still meet your financial demands at home. That is why we will pay for your STNA classes and certification and also pay YOU while you are going through the training program! Is an STNA career for you? Do you have a calling to serve those who need you most? If so, you are the person we are looking for to join our family as an STNA. As an STNA, you'll build relationships, improve the quality of life of others and serve the elderly in need of love and care. Your responsibility as an STNA will be to assist residents in all activities of daily living. You will answers call lights, complete documentation of care given, follow resident care plans, report any abnormal findings such as, injuries, incidents, skin issues, complaints, suspected abuse/neglect/misappropriation, and any unsafe conditions all while following strict infection control guidelines to keep our residents, employees, and you safe. You'll have the opportunity to communicate with residents throughout the day and enrich their lives through rewarding work. Benefits Promotion opportunities - We are a large organization with many opportunities for growth within our Family of Companies and Corporate office. Flexibility - We understand how difficult it can be to find a job that balances your time with school, kids, or other priorities. We'll do our best to provide flexible options that work with your schedule. Education/Learning - Free certifications and courses will be at your fingertips every day to help you grow in your position and gain professional experience for future opportunities. Our Tuition Reimbursement program is something we are very proud of. We are excited to provide financial assistance to our hard-working employees to help them reach their professional goals. Competitive benefit package - Includes sick, vacation, 401K with match, access to earned wages prior to payday; there are too many other benefits to list! What we look for in an STNA Experience - If you've had a job or experience in a position with similar goals and responsibilities, we'd love to connect with you. Skills - We're looking for individuals that are compassionate, team players, social, trustworthy and service-minded. Characteristics - We're looking for individuals that are self-motivated, dependable, ethical, and ready to jump in and provide outstanding care and customer service to our residents. The Company HCF Family of Companies is an industry leader in skilled nursing and assisted living. We are known for our exceptional care, community stewardship, and beautiful home-like environment for our residents. Our family owned operation for more than 50 years takes our Core Values, better known as We Care, very seriously. Each and every employee in the organization is held to standards of Wholeheartedness, Excellence, Collaboration, Accountability, Respect, and being Ethical. Whether you work for HCF or become a resident of HCF, we can promise you one thing; we will treat you like family! Next Steps Once you apply for a position with us, you will receive an email acknowledging the receipt of your application. If you meet our criteria, a hiring manager will contact you to arrange a time for us to meet so we can see if you are a good fit for our family and if we are a good fit for you! We may also ask if you would be interested in job shadowing in order for you to feel comfortable with us. Please feel free to reach out to us at your convenience to discuss your qualifications.
The Assistant Supervisor is directly responsible for the actions and job assignments of team members on an assigned shift in the absence of the Surveillance Supervisor. The Assistant Supervisor fills a skilled position that requires leadership and high degree of personal integrity. The Assistant Supervisor assists the Surveillance Director and Surveillance Supervisor in fulfilling day-to-day operational requirements for the surveillance department. The Assistant Supervisor protects the assets and maintains the integrity of the company using Closed Circuit Television (CCTV). The Assistant Supervisor utilizes the necessary surveillance equipment to respond to, and identifies questionable activities. The Assistant Supervisor performs all duties in accordance with Caesars Entertainment policies and within the realm of the Surveillance Mission Statement. A minimum of two years casino surveillance experience is required. Must have a high degree of working knowledge of all casino games and gaming regulations. Must possess excellent written and verbal communication, leadership and organizational skills. Must have a demonstrated ability and working knowledge of card counting and cheating detection methods. Must be able to work any day of the week and any shift. Must be willing to work unscheduled shifts on short notice. Must have basic computer operational skills. Must be able to work independently and must also be able to get along with co-workers and work as a team. Scope of Job:The Assistant Supervisor protects the assets of the Hotel/Casino through the use of gaming and security cameras. Essential Job Functions:1. Has knowledge of all slot/games procedures and Regulation 6 of Nevada State Gaming Commission.2. Ensures all surveillance equipment is operating at start of shift, during shift and completion of shift.3. Maintains all logs and ensures accuracy of log entries.4. Maintains confidentiality of all Hotel/Casino information.5. Reports all incidents observed on shift to the Director of Surveillance, Surveillance Manager or on-shift Senior Agent.6. Communicates incidents to pit personnel by phone. Marginal Job Functions:1. Use of office equipment and computers.2. On going games protection training.3. Provides training assistance to new employees.4. Interaction with law enforcement and courtroom. Necessary Attributes/Characteristics:1. Requires one year of games surveillance experience.2. Neat, professional appearance with good personal hygiene.3. Friendly, outgoing personality.4. Must be 21 years of age.5. Ability to interface effectively with public and co-workers. Education/Experience:1. High school diploma or equivalent.2. Knowledge of all Casino/Hotel operations. Working Conditions:A very fast paced environment. Must be able to handle large amount of information and take the best action necessary to correct the situation. Requires all forms of dexterity and mobility throughout all shifts. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS:A very fast paced environment. Must be able to handle large amount of information and take the best action necessary to correct the situation. Requires all forms of dexterity and mobility throughout all shifts. Use of office equipment and computers. On going games protection training. Provides training assistance to new employees. Interaction with law enforcement and courtroom Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status
Mar 20, 2024
Full time
The Assistant Supervisor is directly responsible for the actions and job assignments of team members on an assigned shift in the absence of the Surveillance Supervisor. The Assistant Supervisor fills a skilled position that requires leadership and high degree of personal integrity. The Assistant Supervisor assists the Surveillance Director and Surveillance Supervisor in fulfilling day-to-day operational requirements for the surveillance department. The Assistant Supervisor protects the assets and maintains the integrity of the company using Closed Circuit Television (CCTV). The Assistant Supervisor utilizes the necessary surveillance equipment to respond to, and identifies questionable activities. The Assistant Supervisor performs all duties in accordance with Caesars Entertainment policies and within the realm of the Surveillance Mission Statement. A minimum of two years casino surveillance experience is required. Must have a high degree of working knowledge of all casino games and gaming regulations. Must possess excellent written and verbal communication, leadership and organizational skills. Must have a demonstrated ability and working knowledge of card counting and cheating detection methods. Must be able to work any day of the week and any shift. Must be willing to work unscheduled shifts on short notice. Must have basic computer operational skills. Must be able to work independently and must also be able to get along with co-workers and work as a team. Scope of Job:The Assistant Supervisor protects the assets of the Hotel/Casino through the use of gaming and security cameras. Essential Job Functions:1. Has knowledge of all slot/games procedures and Regulation 6 of Nevada State Gaming Commission.2. Ensures all surveillance equipment is operating at start of shift, during shift and completion of shift.3. Maintains all logs and ensures accuracy of log entries.4. Maintains confidentiality of all Hotel/Casino information.5. Reports all incidents observed on shift to the Director of Surveillance, Surveillance Manager or on-shift Senior Agent.6. Communicates incidents to pit personnel by phone. Marginal Job Functions:1. Use of office equipment and computers.2. On going games protection training.3. Provides training assistance to new employees.4. Interaction with law enforcement and courtroom. Necessary Attributes/Characteristics:1. Requires one year of games surveillance experience.2. Neat, professional appearance with good personal hygiene.3. Friendly, outgoing personality.4. Must be 21 years of age.5. Ability to interface effectively with public and co-workers. Education/Experience:1. High school diploma or equivalent.2. Knowledge of all Casino/Hotel operations. Working Conditions:A very fast paced environment. Must be able to handle large amount of information and take the best action necessary to correct the situation. Requires all forms of dexterity and mobility throughout all shifts. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS:A very fast paced environment. Must be able to handle large amount of information and take the best action necessary to correct the situation. Requires all forms of dexterity and mobility throughout all shifts. Use of office equipment and computers. On going games protection training. Provides training assistance to new employees. Interaction with law enforcement and courtroom Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status
JOB SUMMARY: T he Agent protects assets of the Casino from internal and external threats through the use of gaming and security cameras. ESSENTIAL JOB FUNCTIONS: Has knowledge of all slot/game s procedures and Title 31 of Nevada State Gaming Commission. Ensures all surveillance equipment is operating at start of shift, during shift and completion of shift. Maintains all logs and ensures accuracy of log entries. Maintains confidentiality of all Hotel/Casino information. Reports all incidents observed on shift to the Director of Surveillance, Surveillance Manager or on-shift Surveillance Supervisor Communicates incidents to pit personnel by phone. QUALIFICATIONS: Requires one year of games surveillance experience. Neat, professional appearance with good personal hygiene. Friendly, outgoing personality. Must be 21 years of age. Ability to interface effectively with public and co-workers. High school diploma or equivalent. Knowledge of all Casino/Hotel operations. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS : A very fast paced environment. Must be able to handle large amount of information and take the best action necessary to correct the situation. Requires all forms of dexterity and mobility throughout all shifts. Use of office equipment and computers. Ongoing games protection training. Provides training assistance to new employees. Interaction with law enforcement and courtroom. DIRECTLY SUPERVISES (PLEASE LIST POSITION TITLES ): NONE Disclaimer : This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world s most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars, Harrah s, Horseshoe and Eldorado brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework. Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, Create the Extraordinary . Our vision, Create spectacular worlds. That immerse, inspire and connect you. We don t perform magic; we create it with excellence. WeAreCaesars . If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.JOB SUMMARY:The Agent protects assets of the Casino from internal and external threats through the use of gaming and security cameras.
Mar 20, 2024
Full time
JOB SUMMARY: T he Agent protects assets of the Casino from internal and external threats through the use of gaming and security cameras. ESSENTIAL JOB FUNCTIONS: Has knowledge of all slot/game s procedures and Title 31 of Nevada State Gaming Commission. Ensures all surveillance equipment is operating at start of shift, during shift and completion of shift. Maintains all logs and ensures accuracy of log entries. Maintains confidentiality of all Hotel/Casino information. Reports all incidents observed on shift to the Director of Surveillance, Surveillance Manager or on-shift Surveillance Supervisor Communicates incidents to pit personnel by phone. QUALIFICATIONS: Requires one year of games surveillance experience. Neat, professional appearance with good personal hygiene. Friendly, outgoing personality. Must be 21 years of age. Ability to interface effectively with public and co-workers. High school diploma or equivalent. Knowledge of all Casino/Hotel operations. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS : A very fast paced environment. Must be able to handle large amount of information and take the best action necessary to correct the situation. Requires all forms of dexterity and mobility throughout all shifts. Use of office equipment and computers. Ongoing games protection training. Provides training assistance to new employees. Interaction with law enforcement and courtroom. DIRECTLY SUPERVISES (PLEASE LIST POSITION TITLES ): NONE Disclaimer : This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world s most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars, Harrah s, Horseshoe and Eldorado brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework. Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, Create the Extraordinary . Our vision, Create spectacular worlds. That immerse, inspire and connect you. We don t perform magic; we create it with excellence. WeAreCaesars . If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.JOB SUMMARY:The Agent protects assets of the Casino from internal and external threats through the use of gaming and security cameras.
Live Fully at Marriott International - Leader in Hospitality At Marriott International, you have the opportunity to grow in your career, work with teammates that feel like family, and help make our world a better place. The SpringHill Suites Orlando Lake Buena Vista in Marriott Villa, located at 8601 Vineland Ave, Orlando, Florida, 32821 is currently hiring a Breakfast Attendant Team Lead. Responsibilities include: Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Complete opening and closing duties as necessary, including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs and submit to appropriate department or contact directly for urgent repairs. Report any employee, guest, and/or vendor incidents and accidents to management and Loss Prevention at the time of the incident and/or accident. Communicate information to manager/supervisor by documenting pertinent information in appropriate department. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. Apply now at : Apply with Get.It Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others. Chat, engage and follow us on social media. Facebook Twitter LinkedIn Instagram Visit Apply with Get.It to learn more about our workplace culture and career opportunities. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law. Employment Type: Full-Time Salary: $ 10.00 Per Hour
Mar 19, 2024
Full time
Live Fully at Marriott International - Leader in Hospitality At Marriott International, you have the opportunity to grow in your career, work with teammates that feel like family, and help make our world a better place. The SpringHill Suites Orlando Lake Buena Vista in Marriott Villa, located at 8601 Vineland Ave, Orlando, Florida, 32821 is currently hiring a Breakfast Attendant Team Lead. Responsibilities include: Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Complete opening and closing duties as necessary, including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs and submit to appropriate department or contact directly for urgent repairs. Report any employee, guest, and/or vendor incidents and accidents to management and Loss Prevention at the time of the incident and/or accident. Communicate information to manager/supervisor by documenting pertinent information in appropriate department. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. Apply now at : Apply with Get.It Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others. Chat, engage and follow us on social media. Facebook Twitter LinkedIn Instagram Visit Apply with Get.It to learn more about our workplace culture and career opportunities. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law. Employment Type: Full-Time Salary: $ 10.00 Per Hour
B. F. Saul Company Hospitality Group
Gaithersburg, Maryland
B. F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, and has been in operation for over 130 years. The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels: along with The Watermark Hotel, The Hay-Adams Hotel, and Perch Putt. These properties are operated by a team of more than 1,000 enthusiastic hospitality professionals! At Holiday Inn Gaithersburg, we are always looking for talented individuals with a passion for hospitality to join our dedicated team! Our culture reflects our greatest asset: our team members. We are proud to cultivate a culture of unlimited career opportunities, job enrichment, and a supportive working environment. We also offer benefits that help our team members thrive both personally and professionally such as premium healthcare insurance, 401(k) plan with company match, paid time off, hotel discounts, education reimbursement, and many more! We invite you to build your career with us. A bright and exciting future awaits you! We are currently hiring for a General Maintenance Engineer who can work various shifts. This position is responsible for providing assistance in engineering operations; including maintenance, repair of hotel property, outside grounds, hotel equipment, preventative maintenance and asset protection. Follows B. F. Saul Company Hospitality Group's high standards of quality to ensure guest satisfaction. Responsibilities: Engineering: Learns and demonstrates the ability to maintain property assets. Works with the Chief Engineer to understand preventive maintenance, equipment repairs, routine inspections and capital expenditures. Learns the impact of maintaining company assets and how it impacts the overall financial success of the hotel property. Guest service: Assists and responds to guests requests in a friendly and positive manner, while providing the highest level of service. Ability to assist guests by having knowledge of hotel property, guest room repairs and common area maintenance. Personally sets a strong example for other associate through exceptional guest service. Identifies concerns and provides maintenance solutions: Assesses and evaluates property assets through preventative maintenance. Works with appropriate managers in a respectful and courageous manner to recommend maintenance service solutions. Follows B. F. Saul Company Hospitality Group's standard operating procedures: Works with the Chief Engineer to learn, understand and execute on all engineering SOP's. Works collaboratively with all others: Works as a team player in meeting guest needs, and actively contributes to the efforts of other departments when necessary. Completes all assigned duties inside or outside the normal scope of responsibilities within the engineering department. Works safely: Maintains a clean and safe work area in compliance with B. F. Saul Company Hospitality Group, brand, local, state and federal regulations. Uses personal protective equipment when needed. Follows all B. F. Saul Company Hospitality Group procedures for guest/associate incidents. Knowledgeable of hotel emergency procedures. Self Management: Produces required volume of work by planning, organizing and prioritizing work duties as presented by the Chief Engineer. Adheres to B. F. Saul Company Hospitality Group attendance policy, general work rules and department procedures. Attends all required department and hotel meetings. Required Skills and Experience: High School diploma or GED required. CPO, and appliance repair certification is desired, or the ability to obtain certification based on property needs. 2+ yearsof maintenance experience is preferred. Attention to detail, customer focused and the ability to perform job duties in a fast paced environment. Ability to push, pull, and lift up to 100 pounds on a regular basis throughout shift. EEO AA M/F/Vet/Disabled B. F. Saul Company Hospitality Group is proud to be an equal opportunity workplace dedicated to pursuing and hiring diverse professionals. Equal Opportunity Employer/Veterans/Disabled
Mar 19, 2024
Full time
B. F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, and has been in operation for over 130 years. The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels: along with The Watermark Hotel, The Hay-Adams Hotel, and Perch Putt. These properties are operated by a team of more than 1,000 enthusiastic hospitality professionals! At Holiday Inn Gaithersburg, we are always looking for talented individuals with a passion for hospitality to join our dedicated team! Our culture reflects our greatest asset: our team members. We are proud to cultivate a culture of unlimited career opportunities, job enrichment, and a supportive working environment. We also offer benefits that help our team members thrive both personally and professionally such as premium healthcare insurance, 401(k) plan with company match, paid time off, hotel discounts, education reimbursement, and many more! We invite you to build your career with us. A bright and exciting future awaits you! We are currently hiring for a General Maintenance Engineer who can work various shifts. This position is responsible for providing assistance in engineering operations; including maintenance, repair of hotel property, outside grounds, hotel equipment, preventative maintenance and asset protection. Follows B. F. Saul Company Hospitality Group's high standards of quality to ensure guest satisfaction. Responsibilities: Engineering: Learns and demonstrates the ability to maintain property assets. Works with the Chief Engineer to understand preventive maintenance, equipment repairs, routine inspections and capital expenditures. Learns the impact of maintaining company assets and how it impacts the overall financial success of the hotel property. Guest service: Assists and responds to guests requests in a friendly and positive manner, while providing the highest level of service. Ability to assist guests by having knowledge of hotel property, guest room repairs and common area maintenance. Personally sets a strong example for other associate through exceptional guest service. Identifies concerns and provides maintenance solutions: Assesses and evaluates property assets through preventative maintenance. Works with appropriate managers in a respectful and courageous manner to recommend maintenance service solutions. Follows B. F. Saul Company Hospitality Group's standard operating procedures: Works with the Chief Engineer to learn, understand and execute on all engineering SOP's. Works collaboratively with all others: Works as a team player in meeting guest needs, and actively contributes to the efforts of other departments when necessary. Completes all assigned duties inside or outside the normal scope of responsibilities within the engineering department. Works safely: Maintains a clean and safe work area in compliance with B. F. Saul Company Hospitality Group, brand, local, state and federal regulations. Uses personal protective equipment when needed. Follows all B. F. Saul Company Hospitality Group procedures for guest/associate incidents. Knowledgeable of hotel emergency procedures. Self Management: Produces required volume of work by planning, organizing and prioritizing work duties as presented by the Chief Engineer. Adheres to B. F. Saul Company Hospitality Group attendance policy, general work rules and department procedures. Attends all required department and hotel meetings. Required Skills and Experience: High School diploma or GED required. CPO, and appliance repair certification is desired, or the ability to obtain certification based on property needs. 2+ yearsof maintenance experience is preferred. Attention to detail, customer focused and the ability to perform job duties in a fast paced environment. Ability to push, pull, and lift up to 100 pounds on a regular basis throughout shift. EEO AA M/F/Vet/Disabled B. F. Saul Company Hospitality Group is proud to be an equal opportunity workplace dedicated to pursuing and hiring diverse professionals. Equal Opportunity Employer/Veterans/Disabled