JOB SUMMARY: This position provides legendary customer service to all customers. Creates the Starbucks experience by providing prompt service, quality beverages and products. Responsible for preparing and serving hot and cold coffee/espresso/chocolate based non-alcoholic beverages in a professional manner. DIRECTLY SUPERVISES:NA KEY JOB FUNCITONS: Prepares coffee with a comprehensive understanding of coffee blends, quality, coffee variety, roast degree and latte art Recites recipes from memory and flawlessly prepares all beverages Responsible for welcoming each guest in a upbeat positive and professional manner Upsells chocolate and pastries in accordance with restaurant standards Maintains all equipment throughout shift in accordance with established standards Follows cash handling procedures and cash register policies when settling guest checks Responsible for stocking retail areas and maintains a clean and safe work environment EDUCATION and/or EXPERIENCE: Minimum two years of high-volume, serving experience. Must successfully complete a minimum training period of 5 to 7 days and pass the certification test with a score of 85% or better. QUALIFICATIONS: Must be congenial and have neat, professional appearance with good personal hygiene Must be reliable and conscientious with the ability to work as a team Must have strong interpersonal and communication skills Ability to interact (in English) with guests, co-workers and supervisory staff Must be accurate and detail oriented with the ability to learn quickly Ability to act quickly and exercise good judgment under pressure and/or conflict situations WORK ENVIRONMENT:Diverse, fast-paced, deadline driven, multi-project coordination, prioritizing and flexing to accommodate last minute requests and changes. DisclaimerThis is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Apr 14, 2024
Full time
JOB SUMMARY: This position provides legendary customer service to all customers. Creates the Starbucks experience by providing prompt service, quality beverages and products. Responsible for preparing and serving hot and cold coffee/espresso/chocolate based non-alcoholic beverages in a professional manner. DIRECTLY SUPERVISES:NA KEY JOB FUNCITONS: Prepares coffee with a comprehensive understanding of coffee blends, quality, coffee variety, roast degree and latte art Recites recipes from memory and flawlessly prepares all beverages Responsible for welcoming each guest in a upbeat positive and professional manner Upsells chocolate and pastries in accordance with restaurant standards Maintains all equipment throughout shift in accordance with established standards Follows cash handling procedures and cash register policies when settling guest checks Responsible for stocking retail areas and maintains a clean and safe work environment EDUCATION and/or EXPERIENCE: Minimum two years of high-volume, serving experience. Must successfully complete a minimum training period of 5 to 7 days and pass the certification test with a score of 85% or better. QUALIFICATIONS: Must be congenial and have neat, professional appearance with good personal hygiene Must be reliable and conscientious with the ability to work as a team Must have strong interpersonal and communication skills Ability to interact (in English) with guests, co-workers and supervisory staff Must be accurate and detail oriented with the ability to learn quickly Ability to act quickly and exercise good judgment under pressure and/or conflict situations WORK ENVIRONMENT:Diverse, fast-paced, deadline driven, multi-project coordination, prioritizing and flexing to accommodate last minute requests and changes. DisclaimerThis is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
JOBSUMMARY:This position provides legendary customer service to all customers. Creates the Starbucks experience by providing prompt service, quality beverages and products. Responsible for preparing and serving hot and cold coffee/espresso/chocolate based non-alcoholic beverages in a professional manner.KEYJOB FUNCITONS: Prepares coffee with a comprehensive understanding of coffee blends, quality, coffee variety, roast degree and latte art Recites recipes from memory and flawlessly prepares all beverages Responsible for welcoming each guest in a upbeat positive and professional manner Upsells chocolate and pastries in accordance with restaurant standards Maintains all equipment throughout shift in accordance with established standards Follows cash handling procedures and cash register policies when settling guest checks Responsible for stocking retail areas and maintains a clean and safe work environmentEDUCATION and/or EXPERIENCE: Minimum two years of high-volume, serving experience . Must successfully complete a minimum training period of 5 to 7 days and pass the certification test with a score of 85% or better. QUALIFICATIONS: Must be congenial and have neat, professional appearance with good personal hygiene Must be reliable and conscientious with the ability to work as a team Must have strong interpersonal and communication skills Ability to interact (in English) with guests, co-workers and supervisory staff Must be accurate and detail oriented with the ability to learn quickly Ability to act quickly and exercise good judgment under pressure and/or conflict situations WORK ENVIRONMENT:Diverse, fast-paced, deadline driven, multi-project coordination, prioritizing and flexing to accommodate last minute requests and changes. Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
Apr 14, 2024
Full time
JOBSUMMARY:This position provides legendary customer service to all customers. Creates the Starbucks experience by providing prompt service, quality beverages and products. Responsible for preparing and serving hot and cold coffee/espresso/chocolate based non-alcoholic beverages in a professional manner.KEYJOB FUNCITONS: Prepares coffee with a comprehensive understanding of coffee blends, quality, coffee variety, roast degree and latte art Recites recipes from memory and flawlessly prepares all beverages Responsible for welcoming each guest in a upbeat positive and professional manner Upsells chocolate and pastries in accordance with restaurant standards Maintains all equipment throughout shift in accordance with established standards Follows cash handling procedures and cash register policies when settling guest checks Responsible for stocking retail areas and maintains a clean and safe work environmentEDUCATION and/or EXPERIENCE: Minimum two years of high-volume, serving experience . Must successfully complete a minimum training period of 5 to 7 days and pass the certification test with a score of 85% or better. QUALIFICATIONS: Must be congenial and have neat, professional appearance with good personal hygiene Must be reliable and conscientious with the ability to work as a team Must have strong interpersonal and communication skills Ability to interact (in English) with guests, co-workers and supervisory staff Must be accurate and detail oriented with the ability to learn quickly Ability to act quickly and exercise good judgment under pressure and/or conflict situations WORK ENVIRONMENT:Diverse, fast-paced, deadline driven, multi-project coordination, prioritizing and flexing to accommodate last minute requests and changes. Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
JOB SUMMARY: This position provides legendary customer service to all customers. Creates the Starbucks experience by providing prompt service, quality beverages and products. Responsible for preparing and serving hot and cold coffee/espresso/chocolate based non-alcoholic beverages in a professional manner. DIRECTLY SUPERVISES:NA KEY JOB FUNCITONS: Prepares coffee with a comprehensive understanding of coffee blends, quality, coffee variety, roast degree and latte art Recites recipes from memory and flawlessly prepares all beverages Responsible for welcoming each guest in a upbeat positive and professional manner Upsells chocolate and pastries in accordance with restaurant standards Maintains all equipment throughout shift in accordance with established standards Follows cash handling procedures and cash register policies when settling guest checks Responsible for stocking retail areas and maintains a clean and safe work environment EDUCATION and/or EXPERIENCE: Minimum two years of high-volume, serving experience. Must successfully complete a minimum training period of 5 to 7 days and pass the certification test with a score of 85% or better. QUALIFICATIONS: Must be congenial and have neat, professional appearance with good personal hygiene Must be reliable and conscientious with the ability to work as a team Must have strong interpersonal and communication skills Ability to interact (in English) with guests, co-workers and supervisory staff Must be accurate and detail oriented with the ability to learn quickly Ability to act quickly and exercise good judgment under pressure and/or conflict situations WORK ENVIRONMENT:Diverse, fast-paced, deadline driven, multi-project coordination, prioritizing and flexing to accommodate last minute requests and changes. DisclaimerThis is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Apr 14, 2024
Full time
JOB SUMMARY: This position provides legendary customer service to all customers. Creates the Starbucks experience by providing prompt service, quality beverages and products. Responsible for preparing and serving hot and cold coffee/espresso/chocolate based non-alcoholic beverages in a professional manner. DIRECTLY SUPERVISES:NA KEY JOB FUNCITONS: Prepares coffee with a comprehensive understanding of coffee blends, quality, coffee variety, roast degree and latte art Recites recipes from memory and flawlessly prepares all beverages Responsible for welcoming each guest in a upbeat positive and professional manner Upsells chocolate and pastries in accordance with restaurant standards Maintains all equipment throughout shift in accordance with established standards Follows cash handling procedures and cash register policies when settling guest checks Responsible for stocking retail areas and maintains a clean and safe work environment EDUCATION and/or EXPERIENCE: Minimum two years of high-volume, serving experience. Must successfully complete a minimum training period of 5 to 7 days and pass the certification test with a score of 85% or better. QUALIFICATIONS: Must be congenial and have neat, professional appearance with good personal hygiene Must be reliable and conscientious with the ability to work as a team Must have strong interpersonal and communication skills Ability to interact (in English) with guests, co-workers and supervisory staff Must be accurate and detail oriented with the ability to learn quickly Ability to act quickly and exercise good judgment under pressure and/or conflict situations WORK ENVIRONMENT:Diverse, fast-paced, deadline driven, multi-project coordination, prioritizing and flexing to accommodate last minute requests and changes. DisclaimerThis is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
JOBSUMMARY:This position provides legendary customer service to all customers. Creates the Starbucks experience by providing prompt service, quality beverages and products. Responsible for preparing and serving hot and cold coffee/espresso/chocolate based non-alcoholic beverages in a professional manner.KEYJOB FUNCITONS: Prepares coffee with a comprehensive understanding of coffee blends, quality, coffee variety, roast degree and latte art Recites recipes from memory and flawlessly prepares all beverages Responsible for welcoming each guest in a upbeat positive and professional manner Upsells chocolate and pastries in accordance with restaurant standards Maintains all equipment throughout shift in accordance with established standards Follows cash handling procedures and cash register policies when settling guest checks Responsible for stocking retail areas and maintains a clean and safe work environmentEDUCATION and/or EXPERIENCE: Minimum two years of high-volume, serving experience . Must successfully complete a minimum training period of 5 to 7 days and pass the certification test with a score of 85% or better. QUALIFICATIONS: Must be congenial and have neat, professional appearance with good personal hygiene Must be reliable and conscientious with the ability to work as a team Must have strong interpersonal and communication skills Ability to interact (in English) with guests, co-workers and supervisory staff Must be accurate and detail oriented with the ability to learn quickly Ability to act quickly and exercise good judgment under pressure and/or conflict situations WORK ENVIRONMENT:Diverse, fast-paced, deadline driven, multi-project coordination, prioritizing and flexing to accommodate last minute requests and changes. Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
Apr 07, 2024
Full time
JOBSUMMARY:This position provides legendary customer service to all customers. Creates the Starbucks experience by providing prompt service, quality beverages and products. Responsible for preparing and serving hot and cold coffee/espresso/chocolate based non-alcoholic beverages in a professional manner.KEYJOB FUNCITONS: Prepares coffee with a comprehensive understanding of coffee blends, quality, coffee variety, roast degree and latte art Recites recipes from memory and flawlessly prepares all beverages Responsible for welcoming each guest in a upbeat positive and professional manner Upsells chocolate and pastries in accordance with restaurant standards Maintains all equipment throughout shift in accordance with established standards Follows cash handling procedures and cash register policies when settling guest checks Responsible for stocking retail areas and maintains a clean and safe work environmentEDUCATION and/or EXPERIENCE: Minimum two years of high-volume, serving experience . Must successfully complete a minimum training period of 5 to 7 days and pass the certification test with a score of 85% or better. QUALIFICATIONS: Must be congenial and have neat, professional appearance with good personal hygiene Must be reliable and conscientious with the ability to work as a team Must have strong interpersonal and communication skills Ability to interact (in English) with guests, co-workers and supervisory staff Must be accurate and detail oriented with the ability to learn quickly Ability to act quickly and exercise good judgment under pressure and/or conflict situations WORK ENVIRONMENT:Diverse, fast-paced, deadline driven, multi-project coordination, prioritizing and flexing to accommodate last minute requests and changes. Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
Unit Description: Grow your career and develop a team that shares your desire to make a difference Relocation Assistance is Available Sodexo is seeking a Senior Catering Manager for University of Wisconsin - Eau Claire located in Eau Claire, WI . The University of Wisconsin-Eau Claire is consistently rated among the top 10 public Midwestern universities and recognized nationally for quality academics. With the most beautiful campus in the UW System as your backdrop, you will have hundreds of different lanes to explore and make friendships to last a lifetime. Blugold Dining creates exceptional experiences that exceed our customers' expectations and supports a healthy learning environment. Each day, we strive to ensure the Quality of Life services - we provide a positive effect on our entire campus community. Efforts, like engagement of students through programming, nutritious healthy meals, a strong commitment to sustainability and a better tomorrow, reinforce our commitment to support the University of Wisconsin Eau Claire . We have many different dining locations on campus: Resident Dining in Riverview Café, Marketplace in Davies Center with multiple cuisines, Einstein Bros. Bagels in Centennial Hall, The Cabin serving Starbucks Coffee and much more. We take great pride in the many ways in which we enhance Quality of Life on our campus." This is a day shift opportunity (Monday - Friday) with occasional evenings and weekends to support catering and other events. The successful candidate will: identify customer needs and expectations; ensure that Sodexo and customer goals are aligned and met; educate and develop rapport with clients and promote partnerships; promote a customer/client centered culture that strives to exceed customer and client needs; coordinate all unit catering initiatives to drive sales growth and track results. maintain and improve service level resulting in increased customer satisfaction; ensure all HACCP standards are followed; demonstrate resourcefulness and quick responsiveness to client and customer requests. We are looking for candidates who: Have a work history demonstrating strong employee engagement leadership skills, as well as previous supervisory experience and the ability to work collaboratively Manage multiple priorities, demonstrate professional communication skills, and a passion for high level customer service Prioritize tasks and exhibit flexibility to take on additional responsibilities as needed High volume catering management experience Extensive formal training in catering services, with particular emphasis on customer service, event planning and presentation, and event management Strong focus on food quality and presentation as well as high end catering experience Previous success managing a university campus account Strong leadership skills, computer skills, and culinary knowledge Technical competence in unit financial management, pricing, menu development and will be responsible for the training and development of front line hourly employees Exceptional time management skills and will be able to juggle multiple priorities. Learn more about University of Wisconsin - Eau Claire at At Sodexo, we believe every employee should have the resources to be their best. As part of our overall rewards, we offer benefits programs designed to help you maintain a healthy lifestyle including health, dental and vision insurance. We also offer other benefits like paid time off, financial and savings programs, 401k, and access to our employee assistance program and other discounts. Click here for more information about Sodexo's Benefits . Not the job for you? At Sodexo, we offer Culinary positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Healthcare, Senior Living and Sports and Leisure locations across the United States. Continue your search for Culinary jobs . Working for Sodexo: At Sodexo, you will find the ingredients for a great culinary career. With benefits including schedules that encourage work-life balance, reimbursement of association dues and continuing education opportunities, you'll enjoy an improved quality of life that's unique in the hospitality industry. What We Offer: Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training. Qualifications & Requirements: Basic Education Requirement - Associate's Degree or equivalent experience Basic Management Experience - 2 years Basic Functional Experience - 1 year work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc. Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.
Apr 17, 2024
Full time
Unit Description: Grow your career and develop a team that shares your desire to make a difference Relocation Assistance is Available Sodexo is seeking a Senior Catering Manager for University of Wisconsin - Eau Claire located in Eau Claire, WI . The University of Wisconsin-Eau Claire is consistently rated among the top 10 public Midwestern universities and recognized nationally for quality academics. With the most beautiful campus in the UW System as your backdrop, you will have hundreds of different lanes to explore and make friendships to last a lifetime. Blugold Dining creates exceptional experiences that exceed our customers' expectations and supports a healthy learning environment. Each day, we strive to ensure the Quality of Life services - we provide a positive effect on our entire campus community. Efforts, like engagement of students through programming, nutritious healthy meals, a strong commitment to sustainability and a better tomorrow, reinforce our commitment to support the University of Wisconsin Eau Claire . We have many different dining locations on campus: Resident Dining in Riverview Café, Marketplace in Davies Center with multiple cuisines, Einstein Bros. Bagels in Centennial Hall, The Cabin serving Starbucks Coffee and much more. We take great pride in the many ways in which we enhance Quality of Life on our campus." This is a day shift opportunity (Monday - Friday) with occasional evenings and weekends to support catering and other events. The successful candidate will: identify customer needs and expectations; ensure that Sodexo and customer goals are aligned and met; educate and develop rapport with clients and promote partnerships; promote a customer/client centered culture that strives to exceed customer and client needs; coordinate all unit catering initiatives to drive sales growth and track results. maintain and improve service level resulting in increased customer satisfaction; ensure all HACCP standards are followed; demonstrate resourcefulness and quick responsiveness to client and customer requests. We are looking for candidates who: Have a work history demonstrating strong employee engagement leadership skills, as well as previous supervisory experience and the ability to work collaboratively Manage multiple priorities, demonstrate professional communication skills, and a passion for high level customer service Prioritize tasks and exhibit flexibility to take on additional responsibilities as needed High volume catering management experience Extensive formal training in catering services, with particular emphasis on customer service, event planning and presentation, and event management Strong focus on food quality and presentation as well as high end catering experience Previous success managing a university campus account Strong leadership skills, computer skills, and culinary knowledge Technical competence in unit financial management, pricing, menu development and will be responsible for the training and development of front line hourly employees Exceptional time management skills and will be able to juggle multiple priorities. Learn more about University of Wisconsin - Eau Claire at At Sodexo, we believe every employee should have the resources to be their best. As part of our overall rewards, we offer benefits programs designed to help you maintain a healthy lifestyle including health, dental and vision insurance. We also offer other benefits like paid time off, financial and savings programs, 401k, and access to our employee assistance program and other discounts. Click here for more information about Sodexo's Benefits . Not the job for you? At Sodexo, we offer Culinary positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Healthcare, Senior Living and Sports and Leisure locations across the United States. Continue your search for Culinary jobs . Working for Sodexo: At Sodexo, you will find the ingredients for a great culinary career. With benefits including schedules that encourage work-life balance, reimbursement of association dues and continuing education opportunities, you'll enjoy an improved quality of life that's unique in the hospitality industry. What We Offer: Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training. Qualifications & Requirements: Basic Education Requirement - Associate's Degree or equivalent experience Basic Management Experience - 2 years Basic Functional Experience - 1 year work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc. Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.
JOB SUMMARY:The Assistant Manager assists the Manager with the overall activities of the outlet operation, including prep and service. ESSENTIAL JOB FUNCTIONS: Manages the day-to-day operation of the outlet in accordance with established policies and procedures. Establishes and administers training programs within the outlet, including new employee orientation. Directs the development and administration of controls for all phases of the outlet in an economical and profitable manner while maintaining established standards. Coordinates the maintenance and development methods for high quality preparation of food; assists in the maintenance and development of procedures for food service; and presents menu items for maximum customer service satisfaction. Maintains an efficient program of scheduling to ensure a high standard of food preparation and service with the use of minimum man-hours. Maintains and instructs assigned personnel as to safety policies and procedures and follows up to ensure hazards are eliminated. Monitors appearance of all foods and communicates deviations from standard to salaried food prep supervisor responsible for area. Acts immediately on all customer complaints to ensure that corrections are made when possible. Compiles annual budget, variance reports, weekly management reports, comp reports, linen/glass/silver/menu inventory and any other reports deemed necessary by the Manager or Director of Food & Beverage. Monitors work of employees to ensure that established policies and procedures are being followed. oversees all follow-up work to ensure non-recurrence of errors; works closely with Business Office and Internal Audit to ensure compliance with established procedures. Counsels, guides and instructs assigned personnel in the proper performance of their duties. Prepares and coordinates the periodical performance reviews of assigned personnel. Recommends changes including hiring, promotion, demotion and release of personnel; recommends wage and salary adjustments for personnel within established guidelines. Interview potential employees who have been recommended by Personnel. QUALIFICATIONS: Work requires effective communication in English, both verbal and written form in a professional manner. Work requires a minimum of an Associate's Degree, preferably in hotel and/or restaurant management Graduate of post high school, Two year Culinary Arts School or equivalent technical training in the food service industry may be substituted on a year for year basis. Preferred: Bachelor's Degree in Hotel or Restaurant Mgmt. Work prefers 2 years previous Starbucks supervisory experience Must present a neat and professional appearance. Work requires ability to compile, compute, and analyze pertinent data needed for reports Work prefers Bilingual abilities Work requires flexibility to work various shifts. Work requires knowledge of computer programs including: Word, Excel, and Windows. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Fast paced environment, multiple tasks to be handled under time constraint. Must be able to handle a heavy business volume, and sensitive situations relating to staff and guest problems, in a timely manner Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Apr 14, 2024
Full time
JOB SUMMARY:The Assistant Manager assists the Manager with the overall activities of the outlet operation, including prep and service. ESSENTIAL JOB FUNCTIONS: Manages the day-to-day operation of the outlet in accordance with established policies and procedures. Establishes and administers training programs within the outlet, including new employee orientation. Directs the development and administration of controls for all phases of the outlet in an economical and profitable manner while maintaining established standards. Coordinates the maintenance and development methods for high quality preparation of food; assists in the maintenance and development of procedures for food service; and presents menu items for maximum customer service satisfaction. Maintains an efficient program of scheduling to ensure a high standard of food preparation and service with the use of minimum man-hours. Maintains and instructs assigned personnel as to safety policies and procedures and follows up to ensure hazards are eliminated. Monitors appearance of all foods and communicates deviations from standard to salaried food prep supervisor responsible for area. Acts immediately on all customer complaints to ensure that corrections are made when possible. Compiles annual budget, variance reports, weekly management reports, comp reports, linen/glass/silver/menu inventory and any other reports deemed necessary by the Manager or Director of Food & Beverage. Monitors work of employees to ensure that established policies and procedures are being followed. oversees all follow-up work to ensure non-recurrence of errors; works closely with Business Office and Internal Audit to ensure compliance with established procedures. Counsels, guides and instructs assigned personnel in the proper performance of their duties. Prepares and coordinates the periodical performance reviews of assigned personnel. Recommends changes including hiring, promotion, demotion and release of personnel; recommends wage and salary adjustments for personnel within established guidelines. Interview potential employees who have been recommended by Personnel. QUALIFICATIONS: Work requires effective communication in English, both verbal and written form in a professional manner. Work requires a minimum of an Associate's Degree, preferably in hotel and/or restaurant management Graduate of post high school, Two year Culinary Arts School or equivalent technical training in the food service industry may be substituted on a year for year basis. Preferred: Bachelor's Degree in Hotel or Restaurant Mgmt. Work prefers 2 years previous Starbucks supervisory experience Must present a neat and professional appearance. Work requires ability to compile, compute, and analyze pertinent data needed for reports Work prefers Bilingual abilities Work requires flexibility to work various shifts. Work requires knowledge of computer programs including: Word, Excel, and Windows. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Fast paced environment, multiple tasks to be handled under time constraint. Must be able to handle a heavy business volume, and sensitive situations relating to staff and guest problems, in a timely manner Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Develops Enthusiastically Satisfied Customers All of the Time: Welcomes and connects with every customer. Demonstrates the 'just say yes' behavior by taking care of customer needs.Maintains Quality Store Operations: Assists store manager in hiring new employees. Coaches new hires through their learning. Follows and direct others to follow store policies and procedures for operational flow at each station. Ensures all company policies, store operating standards, and procedures are communicated effectively and maintained and followed in a consistent manner. Organizes work throughout store in a manner that facilitates efficient customer service and profitable operation. Follows health, safety and sanitation guidelines for all products. Performs and directs others to complete the cleaning and operational tasks in accordance with the store Duty Rosters. Follows and directs others to follow standards for merchandising, stocking, rotating and storing all products. Places orders and performs special projects to assist with shift operations. Assists in store scheduling and adjusts staffing to meet store and business needs.Financial Contribution: Contributes to store goals for increasing sales and improving profit. Assists store manager with accounting and banking responsibilities. Records and is accountable for store funds while running a shift. Ensures all cash handling and cash register functions are performed in an accurate and consistent manner. Maintains some accountability for store operations, associate development and financial contribution. Ensures the proper types and amounts of materials, supplies and merchandise are ordered and stocked. Effectively communicates new product information to employees.Takes Responsibility to Learn All Aspects of the Shift Supervisor Position: Acts as a role model while providing guidance and training to store employees on all the performance expectations. Ensures employees adhere to the meal and break policies. Demonstrates and ensures all Starbucks standards are followed. Communicates store and associate concerns to the store manager in an effective manner. Successfully completes and implements Advanced Store Training. Is certified as an in-store learning coach to facilitate ongoing training of new baristas.Develops Employees: Trains and develops employees to demonstrate all Starbucks customer service standards, operating standards and Star Skills. Responsible for ensuring the training integrity of baristas by coaching Initial Store Training.EDUCATION and/or EXPERIENCE: High school diploma or General Education Degree (GED) Cashier experience preferred Minimum 1 year work experience in a restaurant, either front of house or back of houseLANGUAGE SKILLS: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Must be able to respond to visual and aural cues.REASONING ABILITY: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.PHYSICAL DEMANDS:The physical demands described here are representatives of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to maneuver to all areas of the venue. Must be able to lift up to 10 pounds Must be able to bend, reach, kneel, twist and grip items while working at assigned area. Must be able to stand for the majority of assigned shift. Must have the manual dexterity and coordination to operate office equipment, including a 10 key adding machine, PC computers.
Apr 14, 2024
Full time
Develops Enthusiastically Satisfied Customers All of the Time: Welcomes and connects with every customer. Demonstrates the 'just say yes' behavior by taking care of customer needs.Maintains Quality Store Operations: Assists store manager in hiring new employees. Coaches new hires through their learning. Follows and direct others to follow store policies and procedures for operational flow at each station. Ensures all company policies, store operating standards, and procedures are communicated effectively and maintained and followed in a consistent manner. Organizes work throughout store in a manner that facilitates efficient customer service and profitable operation. Follows health, safety and sanitation guidelines for all products. Performs and directs others to complete the cleaning and operational tasks in accordance with the store Duty Rosters. Follows and directs others to follow standards for merchandising, stocking, rotating and storing all products. Places orders and performs special projects to assist with shift operations. Assists in store scheduling and adjusts staffing to meet store and business needs.Financial Contribution: Contributes to store goals for increasing sales and improving profit. Assists store manager with accounting and banking responsibilities. Records and is accountable for store funds while running a shift. Ensures all cash handling and cash register functions are performed in an accurate and consistent manner. Maintains some accountability for store operations, associate development and financial contribution. Ensures the proper types and amounts of materials, supplies and merchandise are ordered and stocked. Effectively communicates new product information to employees.Takes Responsibility to Learn All Aspects of the Shift Supervisor Position: Acts as a role model while providing guidance and training to store employees on all the performance expectations. Ensures employees adhere to the meal and break policies. Demonstrates and ensures all Starbucks standards are followed. Communicates store and associate concerns to the store manager in an effective manner. Successfully completes and implements Advanced Store Training. Is certified as an in-store learning coach to facilitate ongoing training of new baristas.Develops Employees: Trains and develops employees to demonstrate all Starbucks customer service standards, operating standards and Star Skills. Responsible for ensuring the training integrity of baristas by coaching Initial Store Training.EDUCATION and/or EXPERIENCE: High school diploma or General Education Degree (GED) Cashier experience preferred Minimum 1 year work experience in a restaurant, either front of house or back of houseLANGUAGE SKILLS: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Must be able to respond to visual and aural cues.REASONING ABILITY: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.PHYSICAL DEMANDS:The physical demands described here are representatives of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to maneuver to all areas of the venue. Must be able to lift up to 10 pounds Must be able to bend, reach, kneel, twist and grip items while working at assigned area. Must be able to stand for the majority of assigned shift. Must have the manual dexterity and coordination to operate office equipment, including a 10 key adding machine, PC computers.
Located along Lake Tahoe in the Sierra Nevada, Harrah's and Harveys Lake Tahoe properties are the premier employer of choice. Here are just a few perks of working for Caesars Entertainment, the largest casino-entertainment company in the US. Professional and leadership development Paid breaks and a free meal during each shift PTO/FTO Access to the on-site team member gym Health and Wellness benefits after 90 days of service On-site Wellness Center and monthly health and wellness initiatives Employee Assistance Program Robust educational benefits, including tuition assistance, student loan repayment options, and access to Caesars University Optional 401(k) plan eligibility after 90 days of service Sign on bonus for select positions. Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, 'Create the Extraordinary'. Our vision, 'Create spectacular worlds that immerse, inspire and connect you'. We don't perform magic; we create it with excellence. '. If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.JOB SUMMARY: Responsible for providing superior service to both the internal and external customers for all Food Outlets at Harrah's and Harveys. The incumbent is also responsible for providing high quality baked goods to all Harrah's and Harveys food outlets, including Starbucks. Also, to assist the Chefs and Shift Leaders, in the overall smooth production of all breads, pastries and other bakery items.KEY JOB FUNCTIONS: Provides superior customer service, positively effects interactions with external and internal customers and team members and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with team members. Receives, stores, rotates and distributes bakery supplies and products in and around production areas. Accurately scales and measures all ingredients needed of daily production assignments, including but not limited to dry goods and leavenings, as well as portioning out doughs and batters within allowable tolerances as directed. Prepares correct amount of back-up products; correctly date, label and stores, communicates with supervisor. Correctly fills out warehouse and direct order forms. Notifies Supervisor when products run low or did not arrive on time. Prepares pastries, tortes, tarts, pies, strudel, bombes, Bavarian creams, Joconde, bread doughs and derivatives thereof, cake batters, Pate Sucr e, Pate a Choux, Pate Sable, quick breads, a variety of base doughs, batters and fillings and derivatives thereof, as well as batters for buffet-style pastries, etc. Prepares, fills and finishes Wedding Cakes, Birthday Cakes and Special Occasion Cakes with upscale decorations, including but not limited to Ganache, rolled fondant, marzipan, butter cream and other coatings as requested by guests. Participates in production of upscale banquet dessert items, plated sampler desserts, and others as needed Maintains the Bakery and its equipment in a sanitary condition. Assists the Bakers as assigned or needed.Ensures production runs smoothly, effectively, accurately. Communicates any production issues to supervisor.EDUCATION and/or EXPERIENCE: Associate Degree in Culinary Arts or equivalent experience Previous experience in a hotel of retail bakery required, 2 - 3 years' experience preferred. QUALIFICATIONS: Must be able to speak, read, write, and understand English and speak distinctly and persuasively to others. Knowledge of general baking principles Ability to interpret formulas, calculate quantity conversions, and understand product directions. Ability to communicate effectively at all times with all levels of team members. Ability to correctly prepare foods for which responsible. Ability to review and comprehend all necessary documentation. Ability to use all equipment associated with the position, including but not limited to mixers, sheeter, dough machines, proof boxes. Ability to work unsupervised. Must be able to work independently. Must be able to respond calmly and make rational decisions when handling team member conflicts. Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business. Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same. Adheres to all regulatory, company and department policies and procedures.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Ability to stand and walk for 8 hours. Ability to lift and carry 50 pounds so as to be able to move all necessary stock around the work area. Ability to hold, grasp, have hand-eye coordination, use repetitive hand motion. Must be able to respond to visual and aural cues. Ability to hear, visually inspect color distinction. Ability to climb a step stool. Must be able to work inside and maneuver throughout the bakery. Must be able to push or pull food carts weighing up to 450 pounds. Must be able to lift pans of hot foods and bowls and trays of cold food. Must be able to bend, stoop, reach, crouch, carry, pull, and stack oven racks, mixes, oven sheets, and other baking utensils within the bakery. Ability to frequently tolerate dust. Ability to occasionally tolerate fumes, chemicals and gasses. Must be able to tolerate hot temperatures in excess of 200 degrees and extreme cold temperatures as low as 10 degrees below zero. Ability to frequently tolerate high noise levels. Positions that have contact with the public require the ability to work in a noisy environment, and may be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment.Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Apr 14, 2024
Full time
Located along Lake Tahoe in the Sierra Nevada, Harrah's and Harveys Lake Tahoe properties are the premier employer of choice. Here are just a few perks of working for Caesars Entertainment, the largest casino-entertainment company in the US. Professional and leadership development Paid breaks and a free meal during each shift PTO/FTO Access to the on-site team member gym Health and Wellness benefits after 90 days of service On-site Wellness Center and monthly health and wellness initiatives Employee Assistance Program Robust educational benefits, including tuition assistance, student loan repayment options, and access to Caesars University Optional 401(k) plan eligibility after 90 days of service Sign on bonus for select positions. Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, 'Create the Extraordinary'. Our vision, 'Create spectacular worlds that immerse, inspire and connect you'. We don't perform magic; we create it with excellence. '. If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.JOB SUMMARY: Responsible for providing superior service to both the internal and external customers for all Food Outlets at Harrah's and Harveys. The incumbent is also responsible for providing high quality baked goods to all Harrah's and Harveys food outlets, including Starbucks. Also, to assist the Chefs and Shift Leaders, in the overall smooth production of all breads, pastries and other bakery items.KEY JOB FUNCTIONS: Provides superior customer service, positively effects interactions with external and internal customers and team members and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with team members. Receives, stores, rotates and distributes bakery supplies and products in and around production areas. Accurately scales and measures all ingredients needed of daily production assignments, including but not limited to dry goods and leavenings, as well as portioning out doughs and batters within allowable tolerances as directed. Prepares correct amount of back-up products; correctly date, label and stores, communicates with supervisor. Correctly fills out warehouse and direct order forms. Notifies Supervisor when products run low or did not arrive on time. Prepares pastries, tortes, tarts, pies, strudel, bombes, Bavarian creams, Joconde, bread doughs and derivatives thereof, cake batters, Pate Sucr e, Pate a Choux, Pate Sable, quick breads, a variety of base doughs, batters and fillings and derivatives thereof, as well as batters for buffet-style pastries, etc. Prepares, fills and finishes Wedding Cakes, Birthday Cakes and Special Occasion Cakes with upscale decorations, including but not limited to Ganache, rolled fondant, marzipan, butter cream and other coatings as requested by guests. Participates in production of upscale banquet dessert items, plated sampler desserts, and others as needed Maintains the Bakery and its equipment in a sanitary condition. Assists the Bakers as assigned or needed.Ensures production runs smoothly, effectively, accurately. Communicates any production issues to supervisor.EDUCATION and/or EXPERIENCE: Associate Degree in Culinary Arts or equivalent experience Previous experience in a hotel of retail bakery required, 2 - 3 years' experience preferred. QUALIFICATIONS: Must be able to speak, read, write, and understand English and speak distinctly and persuasively to others. Knowledge of general baking principles Ability to interpret formulas, calculate quantity conversions, and understand product directions. Ability to communicate effectively at all times with all levels of team members. Ability to correctly prepare foods for which responsible. Ability to review and comprehend all necessary documentation. Ability to use all equipment associated with the position, including but not limited to mixers, sheeter, dough machines, proof boxes. Ability to work unsupervised. Must be able to work independently. Must be able to respond calmly and make rational decisions when handling team member conflicts. Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business. Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same. Adheres to all regulatory, company and department policies and procedures.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Ability to stand and walk for 8 hours. Ability to lift and carry 50 pounds so as to be able to move all necessary stock around the work area. Ability to hold, grasp, have hand-eye coordination, use repetitive hand motion. Must be able to respond to visual and aural cues. Ability to hear, visually inspect color distinction. Ability to climb a step stool. Must be able to work inside and maneuver throughout the bakery. Must be able to push or pull food carts weighing up to 450 pounds. Must be able to lift pans of hot foods and bowls and trays of cold food. Must be able to bend, stoop, reach, crouch, carry, pull, and stack oven racks, mixes, oven sheets, and other baking utensils within the bakery. Ability to frequently tolerate dust. Ability to occasionally tolerate fumes, chemicals and gasses. Must be able to tolerate hot temperatures in excess of 200 degrees and extreme cold temperatures as low as 10 degrees below zero. Ability to frequently tolerate high noise levels. Positions that have contact with the public require the ability to work in a noisy environment, and may be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment.Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
JOB SUMMARY:The Assistant Manager assists the Manager with the overall activities of the outlet operation, including prep and service. ESSENTIAL JOB FUNCTIONS: Manages the day-to-day operation of the outlet in accordance with established policies and procedures. Establishes and administers training programs within the outlet, including new employee orientation. Directs the development and administration of controls for all phases of the outlet in an economical and profitable manner while maintaining established standards. Coordinates the maintenance and development methods for high quality preparation of food; assists in the maintenance and development of procedures for food service; and presents menu items for maximum customer service satisfaction. Maintains an efficient program of scheduling to ensure a high standard of food preparation and service with the use of minimum man-hours. Maintains and instructs assigned personnel as to safety policies and procedures and follows up to ensure hazards are eliminated. Monitors appearance of all foods and communicates deviations from standard to salaried food prep supervisor responsible for area. Acts immediately on all customer complaints to ensure that corrections are made when possible. Compiles annual budget, variance reports, weekly management reports, comp reports, linen/glass/silver/menu inventory and any other reports deemed necessary by the Manager or Director of Food & Beverage. Monitors work of employees to ensure that established policies and procedures are being followed. oversees all follow-up work to ensure non-recurrence of errors; works closely with Business Office and Internal Audit to ensure compliance with established procedures. Counsels, guides and instructs assigned personnel in the proper performance of their duties. Prepares and coordinates the periodical performance reviews of assigned personnel. Recommends changes including hiring, promotion, demotion and release of personnel; recommends wage and salary adjustments for personnel within established guidelines. Interview potential employees who have been recommended by Personnel. QUALIFICATIONS: Work requires effective communication in English, both verbal and written form in a professional manner. Work requires a minimum of an Associate's Degree, preferably in hotel and/or restaurant management Graduate of post high school, Two year Culinary Arts School or equivalent technical training in the food service industry may be substituted on a year for year basis. Preferred: Bachelor's Degree in Hotel or Restaurant Mgmt. Work prefers 2 years previous Starbucks supervisory experience Must present a neat and professional appearance. Work requires ability to compile, compute, and analyze pertinent data needed for reports Work prefers Bilingual abilities Work requires flexibility to work various shifts. Work requires knowledge of computer programs including: Word, Excel, and Windows. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Fast paced environment, multiple tasks to be handled under time constraint. Must be able to handle a heavy business volume, and sensitive situations relating to staff and guest problems, in a timely manner Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Apr 07, 2024
Full time
JOB SUMMARY:The Assistant Manager assists the Manager with the overall activities of the outlet operation, including prep and service. ESSENTIAL JOB FUNCTIONS: Manages the day-to-day operation of the outlet in accordance with established policies and procedures. Establishes and administers training programs within the outlet, including new employee orientation. Directs the development and administration of controls for all phases of the outlet in an economical and profitable manner while maintaining established standards. Coordinates the maintenance and development methods for high quality preparation of food; assists in the maintenance and development of procedures for food service; and presents menu items for maximum customer service satisfaction. Maintains an efficient program of scheduling to ensure a high standard of food preparation and service with the use of minimum man-hours. Maintains and instructs assigned personnel as to safety policies and procedures and follows up to ensure hazards are eliminated. Monitors appearance of all foods and communicates deviations from standard to salaried food prep supervisor responsible for area. Acts immediately on all customer complaints to ensure that corrections are made when possible. Compiles annual budget, variance reports, weekly management reports, comp reports, linen/glass/silver/menu inventory and any other reports deemed necessary by the Manager or Director of Food & Beverage. Monitors work of employees to ensure that established policies and procedures are being followed. oversees all follow-up work to ensure non-recurrence of errors; works closely with Business Office and Internal Audit to ensure compliance with established procedures. Counsels, guides and instructs assigned personnel in the proper performance of their duties. Prepares and coordinates the periodical performance reviews of assigned personnel. Recommends changes including hiring, promotion, demotion and release of personnel; recommends wage and salary adjustments for personnel within established guidelines. Interview potential employees who have been recommended by Personnel. QUALIFICATIONS: Work requires effective communication in English, both verbal and written form in a professional manner. Work requires a minimum of an Associate's Degree, preferably in hotel and/or restaurant management Graduate of post high school, Two year Culinary Arts School or equivalent technical training in the food service industry may be substituted on a year for year basis. Preferred: Bachelor's Degree in Hotel or Restaurant Mgmt. Work prefers 2 years previous Starbucks supervisory experience Must present a neat and professional appearance. Work requires ability to compile, compute, and analyze pertinent data needed for reports Work prefers Bilingual abilities Work requires flexibility to work various shifts. Work requires knowledge of computer programs including: Word, Excel, and Windows. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Fast paced environment, multiple tasks to be handled under time constraint. Must be able to handle a heavy business volume, and sensitive situations relating to staff and guest problems, in a timely manner Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).