AIFS American Institute For Foreign Study
Vero Beach, Florida
Job Details Job Location: APIA - Vero Beach, FL - Vero Beach, FL Position Type: Community Counselor Salary Range: Undisclosed Description COMMUNITY REPRESENTATIVE FOR AU PAIR JOB DESCRIPTION Upon hiring, the community counselor will undergo a comprehensive training program designed to provide a thorough overview of the APIA program and training specific to the community counselor role. Essential Functions: 1. Attend a one-day face-to-face (virtual or in -person) training that will be conducted by the Field Representative 2. Attend all required new-hire training webinars as scheduled, averaging 30-60 minutes in length. Complete the New Hire online training course within first two months. 3. Communicate weekly with your Field Representative for the first 8 weeks, 7 weeks of which will have topic specific discussions. 4. Communicate with your Regional Program Manager as needed. JOB DESCRIPTION COMMUNITY COUSELOR Summary/Objective: The Community Counselor promotes the Au Pair in America program and supports the host family/au pair relationships that reside in the community counselor's assigned geographic cluster area. The Community Counselor is responsible for monitoring the Host Families and Au Pairs adherence to the APIA program policies and regulations governing the au pair program as promulgated by The Department of State. The Community Counselor agrees to abide by government regulations, program policies and guidance directives as set for by AIFS and the APIA program. Essential Functions: 1. Read and comply with the responsibilities outlined in the United States Department of State Regulations that pertain to community counselor role, namely 22 Code of Federal Regulations 62.31 (copy of regulations enclosed for your review). The duties listed below comport with such responsibilities. 2. Agree to service families within the counselor's assigned geographic area and notify the regional program manager if any portion of the assigned area is greater than a one hour driving time of the counselor's home office. Act on APIA's behalf in both routine and emergency matters arising from a placement. 3. Conduct an in-person interview with all new and reactivating families, meet face-to-face with all adult members living in the home, and discuss the services provided by the APIA program and that of the Community Counselor. In the course thereof, the Community Counselor will reference the regulations governing the program, including the maximum number of hours of 10 per day and per week the au pair (45 hours) or EduCare participant (30 hours) can provide childcare to the host family's children or legal guardians. The Community Counselor will evaluate the host family's expectations and assess whether they are appropriate for the services provided by the program, as well as view the private bedroom intended for the au pair to ensure it is appropriate and meets local fire code standards. 4. Separate from the above interview, conduct a face-to-face orientation for all new and reactivating host families before the arrival of the au pair, and conduct an orientation for repeat host families as needed. 5. Contact the au pair and host family within 48 hours of arrival in the host family and supplement the orientation program as directed if an au pair missed any portion of the formal orientation program. In cases where the Community Counselor is not available to meet above requirement in the time frame required due to personal conflicts, the Community Counselor is to have the covering Community Counselor meet this requirement. 6. Perform a formal face-to-face assessment in the home with the host family and au pair within two weeks of the au pair's arrival and more frequently if additional meetings are called for, that will facilitate the adjustment of both the host family and the au pair to each other and of the au pair to her new community. In the course thereof, the Community Counselor will observe the au pair's relationship to the host family (both parents and children), assess childcare responsibilities, reconfirm program regulations (hours, etc.), provide information on course offerings for the au pair and offer assistance and direction on class registration, and discuss cross cultural adaptation issues. In cases where the Community Counselor is not available to meet above requirement in the time frame required due to personal conflicts, the Community Counselor is to have the covering Community Counselor meet this requirement. If a host family relocates to a new home during the placement period, conduct a face-to-face in-home visit with the host family and the au pair within two weeks of the move. During the visit, view the au pair's private bedroom to ensure it is appropriate and meets local fire code standards. 7. At a minimum, have an individual two-way exchange with each au pair and one host parent on a monthly basis. Contact with au pairs rematching into a family and/or host families entering a placement following a match break must take place a minimum of twice per month for the first two months (in addition to the 48 hour and new match assessment). At three, six, and nine months into the placement, the monthly contact with the au pair is to include a "regulation check-in" to confirm compliance and provide opportunity to correct matters of non-compliance. 8. Coordinate and host an annual Host Family Day. The day may be offered in two segments at different times and must include a) cultural adaptation segment or discussion group, and b) a host family event or gathering to allow more interaction among host families. 9. Inform a regional program manager immediately of any critical situations either within office hours or outside of office hours by calling the 800 number. APIA will provide support and assistance to help resolve critical matters and handle reporting to Department of State as required. 10. Provide guidance to ensure that au pairs learn about the community where they reside, provide an opportunity for each au pair to meet others within the community, and provide the information and guidance necessary to enable au pairs to select and register for educational classes. 11. Maintain a list of educational institutions in the community and a record of the educational courses completed by each au pair during the course of her 12-month stay. In instances where the au pair is rematching out of the cluster, the Community Counselor transfers the educational documents and other related files to the Community Counselor of the cluster the au pair is transferring to. 12. In the event of an emergency, a situation where the host family is not prepared to provide accommodations, or when APIA has deemed the host family must not continue housing an au pair, the Community Counselor must provide interim room and board or find housing in the cluster community that APIA deems appropriate. The name, physical address, and telephone number of where the au pair resides must be submitted to APIA's regional program manager. 13. Complete a three-month training course when first engaged, and annual training sessions as stipulated. 14. Abide by the following reporting requirements and maintain contact log and reports in data management system (Field Point): Submit host family interview reports within 24 hours of conducting the interview and interview to take place not later than 14 days prior to arrival of an au pair in the home. Submit match assessment reports within one week of the meeting. Submit all required reports and document all contact with host families and au pairs in APIA's data management system (Field Point) at the time the contact takes place. Submit completed Quarterly Cluster Summary report within 2 weeks following the end of each quarter. Log information about the educational course the au pair is taking and upload education documents into APIA's data management system as instructed (Field Point). Provide APIA, when requested, with an updated list of compliant educational options in the cluster community that is made available to au pair(s) before they arrive. Bring to the attention of a regional program manager any instance of non-compliance with the federal regulations and/or program policies. Report immediately to a regional program manager any unusual or serious situations or incidents involving either the au pair or the host family. Submit the name, address, and telephone contact number for any au pair residing in a location other than with the host family. 15. Retain: Proof of education documents and other documentation related to each au pair in the cluster for three years following the au pair's departure from the program. All documentation related to each host family in the cluster for three years following the host family's departure from the program. Forward all documentation related to a host family or au pair who is relocating to a new cluster; forward documentation to APIA office upon request. 16. Market the APIA program in the cluster community through a variety of activities: Promptly contact families expressing interest in the program and log contact activity in APIA's data management system (Field Point). Encourage participation by conducting a face-to-face information session with prospective families before they submit their application. Spread word about the program in your cluster community by: speaking with friends, colleagues, and seeking out opportunities to meet with prospective families; look for marketing event opportunities and represent APIA at the marketing event; ask for referrals; promote APIA through social media platforms and look for possible corporate partner opportunities. Assist families who have applied with the selection of their au pair. 17. Respond in a timely manner to customers and fellow work colleagues. When first joining APIA, it is expected that every effort will be made to meet face-to-face . click apply for full job details
Apr 17, 2024
Full time
Job Details Job Location: APIA - Vero Beach, FL - Vero Beach, FL Position Type: Community Counselor Salary Range: Undisclosed Description COMMUNITY REPRESENTATIVE FOR AU PAIR JOB DESCRIPTION Upon hiring, the community counselor will undergo a comprehensive training program designed to provide a thorough overview of the APIA program and training specific to the community counselor role. Essential Functions: 1. Attend a one-day face-to-face (virtual or in -person) training that will be conducted by the Field Representative 2. Attend all required new-hire training webinars as scheduled, averaging 30-60 minutes in length. Complete the New Hire online training course within first two months. 3. Communicate weekly with your Field Representative for the first 8 weeks, 7 weeks of which will have topic specific discussions. 4. Communicate with your Regional Program Manager as needed. JOB DESCRIPTION COMMUNITY COUSELOR Summary/Objective: The Community Counselor promotes the Au Pair in America program and supports the host family/au pair relationships that reside in the community counselor's assigned geographic cluster area. The Community Counselor is responsible for monitoring the Host Families and Au Pairs adherence to the APIA program policies and regulations governing the au pair program as promulgated by The Department of State. The Community Counselor agrees to abide by government regulations, program policies and guidance directives as set for by AIFS and the APIA program. Essential Functions: 1. Read and comply with the responsibilities outlined in the United States Department of State Regulations that pertain to community counselor role, namely 22 Code of Federal Regulations 62.31 (copy of regulations enclosed for your review). The duties listed below comport with such responsibilities. 2. Agree to service families within the counselor's assigned geographic area and notify the regional program manager if any portion of the assigned area is greater than a one hour driving time of the counselor's home office. Act on APIA's behalf in both routine and emergency matters arising from a placement. 3. Conduct an in-person interview with all new and reactivating families, meet face-to-face with all adult members living in the home, and discuss the services provided by the APIA program and that of the Community Counselor. In the course thereof, the Community Counselor will reference the regulations governing the program, including the maximum number of hours of 10 per day and per week the au pair (45 hours) or EduCare participant (30 hours) can provide childcare to the host family's children or legal guardians. The Community Counselor will evaluate the host family's expectations and assess whether they are appropriate for the services provided by the program, as well as view the private bedroom intended for the au pair to ensure it is appropriate and meets local fire code standards. 4. Separate from the above interview, conduct a face-to-face orientation for all new and reactivating host families before the arrival of the au pair, and conduct an orientation for repeat host families as needed. 5. Contact the au pair and host family within 48 hours of arrival in the host family and supplement the orientation program as directed if an au pair missed any portion of the formal orientation program. In cases where the Community Counselor is not available to meet above requirement in the time frame required due to personal conflicts, the Community Counselor is to have the covering Community Counselor meet this requirement. 6. Perform a formal face-to-face assessment in the home with the host family and au pair within two weeks of the au pair's arrival and more frequently if additional meetings are called for, that will facilitate the adjustment of both the host family and the au pair to each other and of the au pair to her new community. In the course thereof, the Community Counselor will observe the au pair's relationship to the host family (both parents and children), assess childcare responsibilities, reconfirm program regulations (hours, etc.), provide information on course offerings for the au pair and offer assistance and direction on class registration, and discuss cross cultural adaptation issues. In cases where the Community Counselor is not available to meet above requirement in the time frame required due to personal conflicts, the Community Counselor is to have the covering Community Counselor meet this requirement. If a host family relocates to a new home during the placement period, conduct a face-to-face in-home visit with the host family and the au pair within two weeks of the move. During the visit, view the au pair's private bedroom to ensure it is appropriate and meets local fire code standards. 7. At a minimum, have an individual two-way exchange with each au pair and one host parent on a monthly basis. Contact with au pairs rematching into a family and/or host families entering a placement following a match break must take place a minimum of twice per month for the first two months (in addition to the 48 hour and new match assessment). At three, six, and nine months into the placement, the monthly contact with the au pair is to include a "regulation check-in" to confirm compliance and provide opportunity to correct matters of non-compliance. 8. Coordinate and host an annual Host Family Day. The day may be offered in two segments at different times and must include a) cultural adaptation segment or discussion group, and b) a host family event or gathering to allow more interaction among host families. 9. Inform a regional program manager immediately of any critical situations either within office hours or outside of office hours by calling the 800 number. APIA will provide support and assistance to help resolve critical matters and handle reporting to Department of State as required. 10. Provide guidance to ensure that au pairs learn about the community where they reside, provide an opportunity for each au pair to meet others within the community, and provide the information and guidance necessary to enable au pairs to select and register for educational classes. 11. Maintain a list of educational institutions in the community and a record of the educational courses completed by each au pair during the course of her 12-month stay. In instances where the au pair is rematching out of the cluster, the Community Counselor transfers the educational documents and other related files to the Community Counselor of the cluster the au pair is transferring to. 12. In the event of an emergency, a situation where the host family is not prepared to provide accommodations, or when APIA has deemed the host family must not continue housing an au pair, the Community Counselor must provide interim room and board or find housing in the cluster community that APIA deems appropriate. The name, physical address, and telephone number of where the au pair resides must be submitted to APIA's regional program manager. 13. Complete a three-month training course when first engaged, and annual training sessions as stipulated. 14. Abide by the following reporting requirements and maintain contact log and reports in data management system (Field Point): Submit host family interview reports within 24 hours of conducting the interview and interview to take place not later than 14 days prior to arrival of an au pair in the home. Submit match assessment reports within one week of the meeting. Submit all required reports and document all contact with host families and au pairs in APIA's data management system (Field Point) at the time the contact takes place. Submit completed Quarterly Cluster Summary report within 2 weeks following the end of each quarter. Log information about the educational course the au pair is taking and upload education documents into APIA's data management system as instructed (Field Point). Provide APIA, when requested, with an updated list of compliant educational options in the cluster community that is made available to au pair(s) before they arrive. Bring to the attention of a regional program manager any instance of non-compliance with the federal regulations and/or program policies. Report immediately to a regional program manager any unusual or serious situations or incidents involving either the au pair or the host family. Submit the name, address, and telephone contact number for any au pair residing in a location other than with the host family. 15. Retain: Proof of education documents and other documentation related to each au pair in the cluster for three years following the au pair's departure from the program. All documentation related to each host family in the cluster for three years following the host family's departure from the program. Forward all documentation related to a host family or au pair who is relocating to a new cluster; forward documentation to APIA office upon request. 16. Market the APIA program in the cluster community through a variety of activities: Promptly contact families expressing interest in the program and log contact activity in APIA's data management system (Field Point). Encourage participation by conducting a face-to-face information session with prospective families before they submit their application. Spread word about the program in your cluster community by: speaking with friends, colleagues, and seeking out opportunities to meet with prospective families; look for marketing event opportunities and represent APIA at the marketing event; ask for referrals; promote APIA through social media platforms and look for possible corporate partner opportunities. Assist families who have applied with the selection of their au pair. 17. Respond in a timely manner to customers and fellow work colleagues. When first joining APIA, it is expected that every effort will be made to meet face-to-face . click apply for full job details
JOB SUMMARY: Responsible for dropping and counting the money that is pulled off the casino floor and other revenue sources KEY JOB FUNCTIONS: Collects and counts revenue from various drop sources per departmental guidelines. Counts, sorts, and organizes all currency, coin, coupons, chips and paperwork from the drop containers. Retrieves drop boxes from the storage area and appropriately stores all boxes and carts. Loads currency counters, utilizes the counter interface, and collects, sorts, and reconciles counted funds. Straps and hand-stamps money bundles. Totals all cash, coin, chips, coupons, other monies, and reconciling documents by shift and by day/date. Enters count information into various PC based applications. Printing, signing all reconciling documents and verifying their accuracy. Loads appropriate boxes into carts and pushes/pulls carts to designated areas for transportation to the casino floor. When a slot machine is being played at the time of bill validator drop, uses excellent guest service skills to assure the guest's satisfaction. Accounts for all Count Room keys and ensures compliance with MIC requirements. Completes all paperwork accurately and delivers it to the appropriate department in a timely manner, including scanning of all relevant documentation. Communicates with other departments and the Gaming Control Board to coordinate drop and count schedules. Follows safety and security guidelines and adheres to department procedures. MISCELLANEOUS: Read, write, and understand complex instructions and appropriately complete all necessary documentation. Communicate appropriately with all casino customers, casino departments, and fellow team members. Accurately perform all assigned job duties in a high-volume, demanding environment under frequent time pressures. QUALIFICATIONS: A high school diploma or GED equivalent. Six months cashier or banking experience or money handling preferred. Must be able to obtain a valid gaming license by the state. Literate and fluent in English Excellent Math skills. Basic computer skills (word, excel, outlook, and network skills are necessary) Above average organization skills Ability to push, pull, carts across the casino floor and back of house area. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.
Apr 14, 2024
Full time
JOB SUMMARY: Responsible for dropping and counting the money that is pulled off the casino floor and other revenue sources KEY JOB FUNCTIONS: Collects and counts revenue from various drop sources per departmental guidelines. Counts, sorts, and organizes all currency, coin, coupons, chips and paperwork from the drop containers. Retrieves drop boxes from the storage area and appropriately stores all boxes and carts. Loads currency counters, utilizes the counter interface, and collects, sorts, and reconciles counted funds. Straps and hand-stamps money bundles. Totals all cash, coin, chips, coupons, other monies, and reconciling documents by shift and by day/date. Enters count information into various PC based applications. Printing, signing all reconciling documents and verifying their accuracy. Loads appropriate boxes into carts and pushes/pulls carts to designated areas for transportation to the casino floor. When a slot machine is being played at the time of bill validator drop, uses excellent guest service skills to assure the guest's satisfaction. Accounts for all Count Room keys and ensures compliance with MIC requirements. Completes all paperwork accurately and delivers it to the appropriate department in a timely manner, including scanning of all relevant documentation. Communicates with other departments and the Gaming Control Board to coordinate drop and count schedules. Follows safety and security guidelines and adheres to department procedures. MISCELLANEOUS: Read, write, and understand complex instructions and appropriately complete all necessary documentation. Communicate appropriately with all casino customers, casino departments, and fellow team members. Accurately perform all assigned job duties in a high-volume, demanding environment under frequent time pressures. QUALIFICATIONS: A high school diploma or GED equivalent. Six months cashier or banking experience or money handling preferred. Must be able to obtain a valid gaming license by the state. Literate and fluent in English Excellent Math skills. Basic computer skills (word, excel, outlook, and network skills are necessary) Above average organization skills Ability to push, pull, carts across the casino floor and back of house area. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.
Solicit and identify new premium slot customers for the Caesars Rewards Program. Provides fast, friendly, excellent service to all customers while signing up new Caesars Rewards customers on the casino floor. Maintains customer information assuring the highest standards of data entry. Essential Job Functions: Solicit and identifies new premium slot customers on the casino floor for the Caesars Rewards Program. Issues point vouchers and complimentary as designated by customer account information. Acknowledges, greets and converses with customers on the casino floor. Creates and issues Total Rewards cards and promotes the program and related promotions. Maintains integrity of database by following high standards of data entry. Ensures the protection of customer's rewards and credit lines. Promotes Caesars Palace by interacting with customers in an enthusiastic, helpful and friendly manner. Meets attendance guidelines of the job and adheres to regulatory, departmental and company policies. Qualifications:Previous commission, telemarketing, or retail sales experience preferred. Previous customer service experience with the proven ability to provide courteous, friendly and efficient service to customers. Excellent interpersonal communication skills are required. Some computer experience required. Must have an outgoing personality and be able to generate business by signing up qualifies players. Must be able to work any day of the week and any shift. Must be at least 21 years of age and be able to obtain a Gaming Sheriff's card. Must be able to read, write, speak, and understand English. Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance.Physical, Mental, And Environmental Demands:Must be able to move in and around the Casino/Hotel areas and Caesars Rewards centers through the entire shift. Must be able to stand and walk for long periods. Must be able to keep aware of the constant changes and enhancements of the Caesars Rewards program and its benefits. Must be able to respond calmly and handle many customer demands in a fast paced environment. Must be able to bend, stoop, crouch, kneel, twist, balance, and work at a desk. Must be able to lift and carry up to 25 pounds. Responds to visual and aural cues. Must have manual dexterity to be able to operate the following equipment: computer, telephone, photo copy machine, fax machine, ten key, embosser, printer and bar encoder. Must be able to tolerate areas containing second hand smoke. Familiarity with Casino Management Systems preferred.Basic computer skills, ability to type 30 WPM and 10-key preferred.Must have an upbeat and positive personality and be able to maintain a positive attitude throughout an entire shift.High school diploma or GED required.Be able to work any day of the week and any shift.Must be at least 21 years of age and be able to obtain a Gaming Sheriff's card.Must be able to read, write, speak, and understand English.Must be able to get along with co-workers and work as a team and must present a well-groomed appearance Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status
Apr 14, 2024
Full time
Solicit and identify new premium slot customers for the Caesars Rewards Program. Provides fast, friendly, excellent service to all customers while signing up new Caesars Rewards customers on the casino floor. Maintains customer information assuring the highest standards of data entry. Essential Job Functions: Solicit and identifies new premium slot customers on the casino floor for the Caesars Rewards Program. Issues point vouchers and complimentary as designated by customer account information. Acknowledges, greets and converses with customers on the casino floor. Creates and issues Total Rewards cards and promotes the program and related promotions. Maintains integrity of database by following high standards of data entry. Ensures the protection of customer's rewards and credit lines. Promotes Caesars Palace by interacting with customers in an enthusiastic, helpful and friendly manner. Meets attendance guidelines of the job and adheres to regulatory, departmental and company policies. Qualifications:Previous commission, telemarketing, or retail sales experience preferred. Previous customer service experience with the proven ability to provide courteous, friendly and efficient service to customers. Excellent interpersonal communication skills are required. Some computer experience required. Must have an outgoing personality and be able to generate business by signing up qualifies players. Must be able to work any day of the week and any shift. Must be at least 21 years of age and be able to obtain a Gaming Sheriff's card. Must be able to read, write, speak, and understand English. Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance.Physical, Mental, And Environmental Demands:Must be able to move in and around the Casino/Hotel areas and Caesars Rewards centers through the entire shift. Must be able to stand and walk for long periods. Must be able to keep aware of the constant changes and enhancements of the Caesars Rewards program and its benefits. Must be able to respond calmly and handle many customer demands in a fast paced environment. Must be able to bend, stoop, crouch, kneel, twist, balance, and work at a desk. Must be able to lift and carry up to 25 pounds. Responds to visual and aural cues. Must have manual dexterity to be able to operate the following equipment: computer, telephone, photo copy machine, fax machine, ten key, embosser, printer and bar encoder. Must be able to tolerate areas containing second hand smoke. Familiarity with Casino Management Systems preferred.Basic computer skills, ability to type 30 WPM and 10-key preferred.Must have an upbeat and positive personality and be able to maintain a positive attitude throughout an entire shift.High school diploma or GED required.Be able to work any day of the week and any shift.Must be at least 21 years of age and be able to obtain a Gaming Sheriff's card.Must be able to read, write, speak, and understand English.Must be able to get along with co-workers and work as a team and must present a well-groomed appearance Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status
KEY JOB FUNCTIONS: â Collects and counts revenue from various drop sources per MIC and departmental guidelines. â Counts, sorts and organizes all currency, coin, coupons, chips and paperwork from the drop containers. â Retrieves drop boxes from the storage area and appropriately stores all boxes and carts. â Loads currency counters, utilizes the counter interface, and collects, sorts and reconciles counted funds. â Straps and hand-stamps money bundles. â Totals all cash, coin, chips, coupons, other monies, and reconciling documents by shift and by day/date. â Enters count information into various PC based applications. Printing, signing all reconciling documents and verifying their accuracy. â Loads appropriate boxes into carts and pushes/pulls carts to designated areas for transportation to the casino floor. â When a slot machine is being played at the time of bill validator drop, uses excellent guest service skills to assure the guest's satisfaction. â Accounts for all Count Room keys and ensures compliance with MIC requirements. â Sorts, counts, rolls coin and delivers to the Cashier department. â Collects and weighs tokens from arcade machines. Returns counted tokens to arcade change machines. â Collects and counts currency from arcade change machines and takes meter readings. â Completes all paperwork accurately and delivers it to the appropriate department in a timely manner, including scanning of all relevant documentation. â Responsible for the loading of coin/currency and count of dropped funds for all the casino floor ticket redemption kiosks â Communicates with other departments and the Gaming Control Board to coordinate drop and count schedules. â Communicates currency counter maintenance requests to vendor technicians and IT service requests. â Utilizes a pager to answer service requests from other departments as well as initiate and respond to internal communications with other Count Room employees. â Maintains Count Room in a clean and orderly fashion. â Monitors supply levels and requests supply orders â Follows safety and security guidelines and adheres to department procedures. EDUCATION and/or EXPERIENCE: â High School Diploma or equivalent. Some college preferred â Previous experience in performing detailed work preferred â Minimum of 6 months previous money handling experience PREFERRED QUALIFICATIONS: â Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business. â Literate and fluent in English â Excellent Math Skills â Basic computer skills (basic word, excel, outlook, and network skills are necessary) â Must be able to perform tasks with high efficiency and accuracy â Above average organizational abilities for sorting money, chips, coupons and other paper work â Ability to work in a small area with the same people for extended periods of time â Ability to repeatedly lift and carry up to 100 lbs â Ability to push-pull heavy carts across the casino floor and back of house areas WORK ENVIRONMENT: â Positions that have contact with the public require the ability to work in a noisy environment, and may be exposed to guests who use tobacco products. Good manual dexterity to accurately handle cash, tickets, and racks of gaming-chips. Ability to stand for long periods of time and pull, lift, and carry objects up to 40lbs. Push and pull heavy carts up to 50lbs. Comfortable working with a team in a small locked and secure room. Must be able to work in a highly populated fast-paced environment. Must be able to work in an environment with bright lights, loud music, and varied temperatures. Be aware that surveillance cameras monitor the premises recording activity throughout the property on a 24-hour, 7 days per week basis.
Apr 14, 2024
Full time
KEY JOB FUNCTIONS: â Collects and counts revenue from various drop sources per MIC and departmental guidelines. â Counts, sorts and organizes all currency, coin, coupons, chips and paperwork from the drop containers. â Retrieves drop boxes from the storage area and appropriately stores all boxes and carts. â Loads currency counters, utilizes the counter interface, and collects, sorts and reconciles counted funds. â Straps and hand-stamps money bundles. â Totals all cash, coin, chips, coupons, other monies, and reconciling documents by shift and by day/date. â Enters count information into various PC based applications. Printing, signing all reconciling documents and verifying their accuracy. â Loads appropriate boxes into carts and pushes/pulls carts to designated areas for transportation to the casino floor. â When a slot machine is being played at the time of bill validator drop, uses excellent guest service skills to assure the guest's satisfaction. â Accounts for all Count Room keys and ensures compliance with MIC requirements. â Sorts, counts, rolls coin and delivers to the Cashier department. â Collects and weighs tokens from arcade machines. Returns counted tokens to arcade change machines. â Collects and counts currency from arcade change machines and takes meter readings. â Completes all paperwork accurately and delivers it to the appropriate department in a timely manner, including scanning of all relevant documentation. â Responsible for the loading of coin/currency and count of dropped funds for all the casino floor ticket redemption kiosks â Communicates with other departments and the Gaming Control Board to coordinate drop and count schedules. â Communicates currency counter maintenance requests to vendor technicians and IT service requests. â Utilizes a pager to answer service requests from other departments as well as initiate and respond to internal communications with other Count Room employees. â Maintains Count Room in a clean and orderly fashion. â Monitors supply levels and requests supply orders â Follows safety and security guidelines and adheres to department procedures. EDUCATION and/or EXPERIENCE: â High School Diploma or equivalent. Some college preferred â Previous experience in performing detailed work preferred â Minimum of 6 months previous money handling experience PREFERRED QUALIFICATIONS: â Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business. â Literate and fluent in English â Excellent Math Skills â Basic computer skills (basic word, excel, outlook, and network skills are necessary) â Must be able to perform tasks with high efficiency and accuracy â Above average organizational abilities for sorting money, chips, coupons and other paper work â Ability to work in a small area with the same people for extended periods of time â Ability to repeatedly lift and carry up to 100 lbs â Ability to push-pull heavy carts across the casino floor and back of house areas WORK ENVIRONMENT: â Positions that have contact with the public require the ability to work in a noisy environment, and may be exposed to guests who use tobacco products. Good manual dexterity to accurately handle cash, tickets, and racks of gaming-chips. Ability to stand for long periods of time and pull, lift, and carry objects up to 40lbs. Push and pull heavy carts up to 50lbs. Comfortable working with a team in a small locked and secure room. Must be able to work in a highly populated fast-paced environment. Must be able to work in an environment with bright lights, loud music, and varied temperatures. Be aware that surveillance cameras monitor the premises recording activity throughout the property on a 24-hour, 7 days per week basis.
AIFS American Institute For Foreign Study
Fayetteville, Georgia
Job Details Job Location: APIA - Peachtree City, GA - Peachtree City, GA Position Type: Part Time Salary Range: Undisclosed Description COMMUNITY REPRESENTATIVE FOR AU PAIR JOB DESCRIPTION Upon hiring, the community counselor will undergo a comprehensive training program designed to provide a thorough overview of the APIA program and training specific to the community counselor role. Essential Functions: 1. Attend a one-day face-to-face (virtual or in -person) training that will be conducted by the Field Representative 2. Attend all required new-hire training webinars as scheduled, averaging 30-60 minutes in length. 3. Communicate weekly with your Field Representative for the first 8 weeks, 7 weeks of which will have topic specific discussions. 4. Communicate with your Regional Program Manager as needed. JOB DESCRIPTION COMMUNITY COUSELOR Summary/Objective: The Community Counselor promotes the Au Pair in America program and supports the host family/au pair relationships that reside in the community counselor's assigned geographic cluster area. The Community Counselor is responsible for monitoring the Host Families and Au Pairs adherence to the APIA program policies and regulations governing the au pair program as promulgated by The Department of State. The Community Counselor agrees to abide by government regulations, program policies and guidance directives as set for by AIFS and the APIA program. Essential Functions: 1. Read and comply with the responsibilities outlined in the United States Department of State Regulations that pertain to community counselor role, namely 22 Code of Federal Regulations 62.31 (copy of regulations enclosed for your review). The duties listed below comport with such responsibilities. 2. Agree to service families within the counselor's assigned geographic area and notify the regional program manager if any portion of the assigned area is greater than a one hour driving time of the counselor's home office. Act on APIA's behalf in both routine and emergency matters arising from a placement. 3. Conduct an in-person interview with all new and reactivating families, meet face-to-face with all adult members living in the home, and discuss the services provided by the APIA program and that of the Community Counselor. In the course thereof, the Community Counselor will reference the regulations governing the program, including the maximum number of hours of 10 per day and per week the au pair (45 hours) or EduCare participant (30 hours) can provide childcare to the host family's children or legal guardians. The Community Counselor will evaluate the host family's expectations and assess whether they are appropriate for the services provided by the program, as well as view the private bedroom intended for the au pair to ensure it is appropriate and meets local fire code standards. 4. Separate from the above interview, conduct a face-to-face orientation for all new and reactivating host families before the arrival of the au pair, and conduct an orientation for repeat host families as needed. 5. Contact the au pair and host family within 48 hours of arrival in the host family and supplement the orientation program as directed if an au pair missed any portion of the formal orientation program. In cases where the Community Counselor is not available to meet above requirement in the time frame required due to personal conflicts, the Community Counselor is to have the covering Community Counselor meet this requirement. 6. Perform a formal face-to-face assessment in the home with the host family and au pair within two weeks of the au pair's arrival and more frequently if additional meetings are called for, that will facilitate the adjustment of both the host family and the au pair to each other and of the au pair to her new community. In the course thereof, the Community Counselor will observe the au pair's relationship to the host family (both parents and children), assess childcare responsibilities, reconfirm program regulations (hours, etc.), provide information on course offerings for the au pair and offer assistance and direction on class registration, and discuss cross cultural adaptation issues. In cases where the Community Counselor is not available to meet above requirement in the time frame required due to personal conflicts, the Community Counselor is to have the covering Community Counselor meet this requirement. If a host family relocates to a new home during the placement period, conduct a face-to-face in-home visit with the host family and the au pair within two weeks of the move. During the visit, view the au pair's private bedroom to ensure it is appropriate and meets local fire code standards. 7. At a minimum, have an individual two-way exchange with each au pair and one host parent on a monthly basis. Contact with au pairs rematching into a family and/or host families entering a placement following a match break must take place a minimum of twice per month for the first two months (in addition to the 48 hour and new match assessment). At three, six, and nine months into the placement, the monthly contact with the au pair is to include a "regulation check-in" to confirm compliance and provide opportunity to correct matters of non-compliance. 8. Coordinate and host an annual Host Family Day. The day may be offered in two segments at different times and must include a) cultural adaptation segment or discussion group, and b) a host family event or gathering to allow more interaction among host families. 9. Inform a regional program manager immediately of any critical situations either within office hours or outside of office hours by calling the 800 number. APIA will provide support and assistance to help resolve critical matters and handle reporting to Department of State as required. 10. Provide guidance to ensure that au pairs learn about the community where they reside, provide an opportunity for each au pair to meet others within the community, and provide the information and guidance necessary to enable au pairs to select and register for educational classes. 11. Maintain a list of educational institutions in the community and a record of the educational courses completed by each au pair during the course of her 12-month stay. In instances where the au pair is rematching out of the cluster, the Community Counselor transfers the educational documents and other related files to the Community Counselor of the cluster the au pair is transferring to. 12. In the event of an emergency, a situation where the host family is not prepared to provide accommodations, or when APIA has deemed the host family must not continue housing an au pair, the Community Counselor must provide interim room and board or find housing in the cluster community that APIA deems appropriate. The name, physical address, and telephone number of where the au pair resides must be submitted to APIA's regional program manager. 13. Complete a three-month training course when first engaged, and annual training sessions as stipulated. 14. Abide by the following reporting requirements and maintain contact log and reports in data management system (Field Point): Submit host family interview reports within 24 hours of conducting the interview and interview to take place not later than 14 days prior to arrival of an au pair in the home. Submit match assessment reports within one week of the meeting. Submit all required reports and document all contact with host families and au pairs in APIA's data management system (Field Point) at the time the contact takes place. Submit completed Quarterly Cluster Summary report within 2 weeks following the end of each quarter. Log information about the educational course the au pair is taking and upload education documents into APIA's data management system as instructed (Field Point). Provide APIA, when requested, with an updated list of compliant educational options in the cluster community that is made available to au pair(s) before they arrive. Bring to the attention of a regional program manager any instance of non-compliance with the federal regulations and/or program policies. Report immediately to a regional program manager any unusual or serious situations or incidents involving either the au pair or the host family. Submit the name, address, and telephone contact number for any au pair residing in a location other than with the host family. 15. Retain: Proof of education documents and other documentation related to each au pair in the cluster for three years following the au pair's departure from the program. All documentation related to each host family in the cluster for three years following the host family's departure from the program. Forward all documentation related to a host family or au pair who is relocating to a new cluster; forward documentation to APIA office upon request. 16. Market the APIA program in the cluster community through a variety of activities: Promptly contact families expressing interest in the program and log contact activity in APIA's data management system (Field Point). Encourage participation by conducting a face-to-face information session with prospective families before they submit their application. Spread word about the program in your cluster community by: speaking with friends, colleagues, and seeking out opportunities to meet with prospective families; look for marketing event opportunities and represent APIA at the marketing event; ask for referrals; promote APIA through social media platforms and look for possible corporate partner opportunities. Assist families who have applied with the selection of their au pair. 17. Respond in a timely manner to customers and fellow work colleagues. When first joining APIA, it is expected that every effort will be made to meet face-to-face, within 30 days of starting the position . click apply for full job details
Apr 09, 2024
Full time
Job Details Job Location: APIA - Peachtree City, GA - Peachtree City, GA Position Type: Part Time Salary Range: Undisclosed Description COMMUNITY REPRESENTATIVE FOR AU PAIR JOB DESCRIPTION Upon hiring, the community counselor will undergo a comprehensive training program designed to provide a thorough overview of the APIA program and training specific to the community counselor role. Essential Functions: 1. Attend a one-day face-to-face (virtual or in -person) training that will be conducted by the Field Representative 2. Attend all required new-hire training webinars as scheduled, averaging 30-60 minutes in length. 3. Communicate weekly with your Field Representative for the first 8 weeks, 7 weeks of which will have topic specific discussions. 4. Communicate with your Regional Program Manager as needed. JOB DESCRIPTION COMMUNITY COUSELOR Summary/Objective: The Community Counselor promotes the Au Pair in America program and supports the host family/au pair relationships that reside in the community counselor's assigned geographic cluster area. The Community Counselor is responsible for monitoring the Host Families and Au Pairs adherence to the APIA program policies and regulations governing the au pair program as promulgated by The Department of State. The Community Counselor agrees to abide by government regulations, program policies and guidance directives as set for by AIFS and the APIA program. Essential Functions: 1. Read and comply with the responsibilities outlined in the United States Department of State Regulations that pertain to community counselor role, namely 22 Code of Federal Regulations 62.31 (copy of regulations enclosed for your review). The duties listed below comport with such responsibilities. 2. Agree to service families within the counselor's assigned geographic area and notify the regional program manager if any portion of the assigned area is greater than a one hour driving time of the counselor's home office. Act on APIA's behalf in both routine and emergency matters arising from a placement. 3. Conduct an in-person interview with all new and reactivating families, meet face-to-face with all adult members living in the home, and discuss the services provided by the APIA program and that of the Community Counselor. In the course thereof, the Community Counselor will reference the regulations governing the program, including the maximum number of hours of 10 per day and per week the au pair (45 hours) or EduCare participant (30 hours) can provide childcare to the host family's children or legal guardians. The Community Counselor will evaluate the host family's expectations and assess whether they are appropriate for the services provided by the program, as well as view the private bedroom intended for the au pair to ensure it is appropriate and meets local fire code standards. 4. Separate from the above interview, conduct a face-to-face orientation for all new and reactivating host families before the arrival of the au pair, and conduct an orientation for repeat host families as needed. 5. Contact the au pair and host family within 48 hours of arrival in the host family and supplement the orientation program as directed if an au pair missed any portion of the formal orientation program. In cases where the Community Counselor is not available to meet above requirement in the time frame required due to personal conflicts, the Community Counselor is to have the covering Community Counselor meet this requirement. 6. Perform a formal face-to-face assessment in the home with the host family and au pair within two weeks of the au pair's arrival and more frequently if additional meetings are called for, that will facilitate the adjustment of both the host family and the au pair to each other and of the au pair to her new community. In the course thereof, the Community Counselor will observe the au pair's relationship to the host family (both parents and children), assess childcare responsibilities, reconfirm program regulations (hours, etc.), provide information on course offerings for the au pair and offer assistance and direction on class registration, and discuss cross cultural adaptation issues. In cases where the Community Counselor is not available to meet above requirement in the time frame required due to personal conflicts, the Community Counselor is to have the covering Community Counselor meet this requirement. If a host family relocates to a new home during the placement period, conduct a face-to-face in-home visit with the host family and the au pair within two weeks of the move. During the visit, view the au pair's private bedroom to ensure it is appropriate and meets local fire code standards. 7. At a minimum, have an individual two-way exchange with each au pair and one host parent on a monthly basis. Contact with au pairs rematching into a family and/or host families entering a placement following a match break must take place a minimum of twice per month for the first two months (in addition to the 48 hour and new match assessment). At three, six, and nine months into the placement, the monthly contact with the au pair is to include a "regulation check-in" to confirm compliance and provide opportunity to correct matters of non-compliance. 8. Coordinate and host an annual Host Family Day. The day may be offered in two segments at different times and must include a) cultural adaptation segment or discussion group, and b) a host family event or gathering to allow more interaction among host families. 9. Inform a regional program manager immediately of any critical situations either within office hours or outside of office hours by calling the 800 number. APIA will provide support and assistance to help resolve critical matters and handle reporting to Department of State as required. 10. Provide guidance to ensure that au pairs learn about the community where they reside, provide an opportunity for each au pair to meet others within the community, and provide the information and guidance necessary to enable au pairs to select and register for educational classes. 11. Maintain a list of educational institutions in the community and a record of the educational courses completed by each au pair during the course of her 12-month stay. In instances where the au pair is rematching out of the cluster, the Community Counselor transfers the educational documents and other related files to the Community Counselor of the cluster the au pair is transferring to. 12. In the event of an emergency, a situation where the host family is not prepared to provide accommodations, or when APIA has deemed the host family must not continue housing an au pair, the Community Counselor must provide interim room and board or find housing in the cluster community that APIA deems appropriate. The name, physical address, and telephone number of where the au pair resides must be submitted to APIA's regional program manager. 13. Complete a three-month training course when first engaged, and annual training sessions as stipulated. 14. Abide by the following reporting requirements and maintain contact log and reports in data management system (Field Point): Submit host family interview reports within 24 hours of conducting the interview and interview to take place not later than 14 days prior to arrival of an au pair in the home. Submit match assessment reports within one week of the meeting. Submit all required reports and document all contact with host families and au pairs in APIA's data management system (Field Point) at the time the contact takes place. Submit completed Quarterly Cluster Summary report within 2 weeks following the end of each quarter. Log information about the educational course the au pair is taking and upload education documents into APIA's data management system as instructed (Field Point). Provide APIA, when requested, with an updated list of compliant educational options in the cluster community that is made available to au pair(s) before they arrive. Bring to the attention of a regional program manager any instance of non-compliance with the federal regulations and/or program policies. Report immediately to a regional program manager any unusual or serious situations or incidents involving either the au pair or the host family. Submit the name, address, and telephone contact number for any au pair residing in a location other than with the host family. 15. Retain: Proof of education documents and other documentation related to each au pair in the cluster for three years following the au pair's departure from the program. All documentation related to each host family in the cluster for three years following the host family's departure from the program. Forward all documentation related to a host family or au pair who is relocating to a new cluster; forward documentation to APIA office upon request. 16. Market the APIA program in the cluster community through a variety of activities: Promptly contact families expressing interest in the program and log contact activity in APIA's data management system (Field Point). Encourage participation by conducting a face-to-face information session with prospective families before they submit their application. Spread word about the program in your cluster community by: speaking with friends, colleagues, and seeking out opportunities to meet with prospective families; look for marketing event opportunities and represent APIA at the marketing event; ask for referrals; promote APIA through social media platforms and look for possible corporate partner opportunities. Assist families who have applied with the selection of their au pair. 17. Respond in a timely manner to customers and fellow work colleagues. When first joining APIA, it is expected that every effort will be made to meet face-to-face, within 30 days of starting the position . click apply for full job details
JOB SUMMARY: Responsible for selling tickets for the Showroom, IMAX Theatre, special events, exhibits and other functions for the Atlantic City region. ESSENTIAL FUNCTIONS Handles all incoming calls and ADA reservations in an efficient and courteous manner Processes incoming ticket reservations through the ticketing system; registers and distributes complimentary show tickets Performs the cashiering function and maintains accurate accounting of change bank utilized for giving change, refunds, etc. Assists in the operation of the IMAX Theatre including distribution and collection of 3D glasses and operations the machinery used to clean the 3D glasses Provides accurate information to customers regarding shows Assists guest with seating assignment in the theater and other entertainment venues. Performs opening and closing duties of the department May perform special assignments for upper management as requested EDUCATION and/or EXPERIENCE: High School Diploma preferred. One year of prior Box Office experience preferred. QUALIFICATIONS: Ability to learn computer systems; including Ticketmaster, AS400, Access and Excel. Excellent written, organizational and verbal communication skills. Works exceptionally well under pressure with the ability to meet deadlines and high- volume demand. WORK ENVIRONMENT:Diverse, fast-paced, deadline driven, multi-project coordination, prioritizing and flexing to accommodate last minute requests and changes. Disclaimer This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments
Apr 07, 2024
Full time
JOB SUMMARY: Responsible for selling tickets for the Showroom, IMAX Theatre, special events, exhibits and other functions for the Atlantic City region. ESSENTIAL FUNCTIONS Handles all incoming calls and ADA reservations in an efficient and courteous manner Processes incoming ticket reservations through the ticketing system; registers and distributes complimentary show tickets Performs the cashiering function and maintains accurate accounting of change bank utilized for giving change, refunds, etc. Assists in the operation of the IMAX Theatre including distribution and collection of 3D glasses and operations the machinery used to clean the 3D glasses Provides accurate information to customers regarding shows Assists guest with seating assignment in the theater and other entertainment venues. Performs opening and closing duties of the department May perform special assignments for upper management as requested EDUCATION and/or EXPERIENCE: High School Diploma preferred. One year of prior Box Office experience preferred. QUALIFICATIONS: Ability to learn computer systems; including Ticketmaster, AS400, Access and Excel. Excellent written, organizational and verbal communication skills. Works exceptionally well under pressure with the ability to meet deadlines and high- volume demand. WORK ENVIRONMENT:Diverse, fast-paced, deadline driven, multi-project coordination, prioritizing and flexing to accommodate last minute requests and changes. Disclaimer This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments
AIFS American Institute For Foreign Study
Nashville, Tennessee
Job Details Job Location: APIA - Nashville, TN - Nashville, TN Position Type: Part Time Salary Range: Undisclosed Description JOB DESCRIPTION NEWLY HIRED COMMUNITY COUNSELOR Upon hiring, the community counselor will undergo a comprehensive training program designed to provide a thorough overview of the APIA program and training specific to the community counselor role. Essential Functions: 1. Attend a one-day face-to-face ( virtual or in -person) training that will be conducted by the Field Representative 2. Attend all required new-hire training webinars as scheduled, averaging 30-60 minutes in length. 3. Communicate weekly with your Field Representative for the first 8 weeks, 7 weeks of which will have topic specific discussions. 4. Communicate with your Regional Program Manager as needed. JOB DESCRIPTION COMMUNITY COUSELOR Summary/Objective: The Community Counselor promotes the Au Pair in America program and supports the host family/au pair relationships that reside in the community counselor's assigned geographic cluster area. The Community Counselor is responsible for monitoring the Host Families and Au Pairs adherence to the APIA program policies and regulations governing the au pair program as promulgated by The Department of State. The Community Counselor agrees to abide by government regulations, program policies and guidance directives as set for by AIFS and the APIA program. Essential Functions: 1. Read and comply with the responsibilities outlined in the United States Department of State Regulations that pertain to community counselor role, namely 22 Code of Federal Regulations 62.31 (copy of regulations enclosed for your review). The duties listed below comport with such responsibilities. 2. Agree to service families within the counselor's assigned geographic area and notify the regional program manager if any portion of the assigned area is greater than a one hour driving time of the counselor's home office. Act on APIA's behalf in both routine and emergency matters arising from a placement. 3. Conduct an in-person interview with all new and reactivating families, meet face-to-face with all adult members living in the home, and discuss the services provided by the APIA program and that of the Community Counselor. In the course thereof, the Community Counselor will reference the regulations governing the program, including the maximum number of hours of 10 per day and per week the au pair (45 hours) or EduCare participant (30 hours) can provide child care to the host family's children or legal guardians. The Community Counselor will evaluate the host family's expectations and assess whether they are appropriate for the services provided by the program, as well as view the private bedroom intended for the au pair to ensure it is appropriate and meets local fire code standards. 4. Separate from the above interview, conduct a face-to-face orientation for all new and reactivating host families before the arrival of the au pair, and conduct an orientation for repeat host families as needed. 5. Contact the au pair and host family within 48 hours of arrival in the host family, and supplement the orientation program as directed if an au pair missed any portion of the formal orientation program. In cases where the Community Counselor is not available to meet above requirement in the time frame required due to personal conflicts, the Community Counselor is to have the covering Community Counselor meet this requirement. 6. Perform a formal face-to-face assessment in the home with the host family and au pair within two weeks of the au pair's arrival and more frequently if additional meetings are called for, that will facilitate the adjustment of both the host family and the au pair to each other and of the au pair to her new community. In the course thereof, the Community Counselor will observe the au pair's relationship to the host family (both parents and children), assess child care responsibilities, reconfirm program regulations (hours, etc.), provide information on course offerings for the au pair and offer assistance and direction on class registration, and discuss cross cultural adaptation issues. In cases where the Community Counselor is not available to meet above requirement in the time frame required due to personal conflicts, the Community Counselor is to have the covering Community Counselor meet this requirement. If a host family relocates to a new home during the placement period, conduct a face-to-face in-home visit with the host family and the au pair within two weeks of the move. During the visit, view the au pair's private bedroom to ensure it is appropriate and meets local fire code standards. 7. At a minimum, have an individual two-way exchange with each au pair and one host parent on a monthly basis. Contact with au pairs rematching into a family and/or host families entering a placement following a match break must take place a minimum of twice per month for the first two months (in addition to the 48 hour and new match assessment). At three, six, and nine months into the placement, the monthly contact with the au pair is to include a "regulation check-in" to confirm compliance and provide opportunity to correct matters of non-compliance. 8. Coordinate and host an annual Host Family Day. The day may be offered in two segments at different times and must include a) cultural adaptation segment or discussion group, and b) a host family event or gathering to allow more interaction among host families. 9. Inform a regional program manager immediately of any critical situations either within office hours or outside of office hours by calling the 800 number. APIA will provide support and assistance to help resolve critical matters and handle reporting to Department of State as required. 10. Provide guidance to ensure that au pairs learn about the community where they reside, provide an opportunity for each au pair to meet others within the community, and provide the information and guidance necessary to enable au pairs to select and register for educational classes. 11. Maintain a list of educational institutions in the community and a record of the educational courses completed by each au pair during the course of her 12-month stay. In instances where the au pair is rematching out of the cluster, the Community Counselor transfers the educational documents and other related files to the Community Counselor of the cluster the au pair is transferring to. 12. In the event of an emergency, a situation where the host family is not prepared to provide accommodations, or when APIA has deemed the host family must not continue housing an au pair, the Community Counselor must provide interim room and board or find housing in the cluster community that APIA deems appropriate. The name, physical address, and telephone number of where the au pair resides must be submitted to APIA's regional program manager. 13. Complete a three month training course when first engaged, and annual training sessions as stipulated. 14. Abide by the following reporting requirements and maintain contact log and reports in data management system (Field Point): Submit host family interview reports within 24 hours of conducting the interview and interview to take place not later than 14 days prior to arrival of an au pair in the home. Submit match assessment reports within one week of the meeting. Submit all required reports and document all contact with host families and au pairs in APIA's data management system (Field Point) at the time the contact takes place. Submit completed Quarterly Cluster Summary report within 2 weeks following the end of each quarter. Log information about the educational course the au pair is taking and upload education documents into APIA's data management system as instructed (Field Point). Provide APIA, when requested, with an updated list of compliant educational options in the cluster community that is made available to au pair(s) before they arrive. Bring to the attention of a regional program manager any instance of non-compliance with the federal regulations and/or program policies. Report immediately to a regional program manager any unusual or serious situations or incidents involving either the au pair or the host family. Submit the name, address, and telephone contact number for any au pair residing in a location other than with the host family. 15. Retain: Proof of education documents and other documentation related to each au pair in the cluster for three years following the au pair's departure from the program. All documentation related to each host family in the cluster for three years following the host family's departure from the program. Forward all documentation related to a host family or au pair who is relocating to a new cluster; forward documentation to APIA office upon request. 16. Market the APIA program in the cluster community through a variety of activities: Promptly contact families expressing interest in the program and log contact activity in APIA's data management system (Field Point). Encourage participation by conducting a face-to-face information session with prospective families before they submit their application. Spread word about the program in your cluster community by: speaking with friends, colleagues, and seeking out opportunities to meet with prospective families; look for marketing event opportunities and represent APIA at the marketing event; ask for referrals; promote APIA through social media platforms and look for possible corporate partner opportunities. Assist families who have applied with the selection of their au pair. 17. Respond in a timely manner to customers and fellow work colleagues. When first joining APIA, it is expected that every effort will be made to meet face-to-face, within 30 days of starting the position . click apply for full job details
Apr 04, 2024
Full time
Job Details Job Location: APIA - Nashville, TN - Nashville, TN Position Type: Part Time Salary Range: Undisclosed Description JOB DESCRIPTION NEWLY HIRED COMMUNITY COUNSELOR Upon hiring, the community counselor will undergo a comprehensive training program designed to provide a thorough overview of the APIA program and training specific to the community counselor role. Essential Functions: 1. Attend a one-day face-to-face ( virtual or in -person) training that will be conducted by the Field Representative 2. Attend all required new-hire training webinars as scheduled, averaging 30-60 minutes in length. 3. Communicate weekly with your Field Representative for the first 8 weeks, 7 weeks of which will have topic specific discussions. 4. Communicate with your Regional Program Manager as needed. JOB DESCRIPTION COMMUNITY COUSELOR Summary/Objective: The Community Counselor promotes the Au Pair in America program and supports the host family/au pair relationships that reside in the community counselor's assigned geographic cluster area. The Community Counselor is responsible for monitoring the Host Families and Au Pairs adherence to the APIA program policies and regulations governing the au pair program as promulgated by The Department of State. The Community Counselor agrees to abide by government regulations, program policies and guidance directives as set for by AIFS and the APIA program. Essential Functions: 1. Read and comply with the responsibilities outlined in the United States Department of State Regulations that pertain to community counselor role, namely 22 Code of Federal Regulations 62.31 (copy of regulations enclosed for your review). The duties listed below comport with such responsibilities. 2. Agree to service families within the counselor's assigned geographic area and notify the regional program manager if any portion of the assigned area is greater than a one hour driving time of the counselor's home office. Act on APIA's behalf in both routine and emergency matters arising from a placement. 3. Conduct an in-person interview with all new and reactivating families, meet face-to-face with all adult members living in the home, and discuss the services provided by the APIA program and that of the Community Counselor. In the course thereof, the Community Counselor will reference the regulations governing the program, including the maximum number of hours of 10 per day and per week the au pair (45 hours) or EduCare participant (30 hours) can provide child care to the host family's children or legal guardians. The Community Counselor will evaluate the host family's expectations and assess whether they are appropriate for the services provided by the program, as well as view the private bedroom intended for the au pair to ensure it is appropriate and meets local fire code standards. 4. Separate from the above interview, conduct a face-to-face orientation for all new and reactivating host families before the arrival of the au pair, and conduct an orientation for repeat host families as needed. 5. Contact the au pair and host family within 48 hours of arrival in the host family, and supplement the orientation program as directed if an au pair missed any portion of the formal orientation program. In cases where the Community Counselor is not available to meet above requirement in the time frame required due to personal conflicts, the Community Counselor is to have the covering Community Counselor meet this requirement. 6. Perform a formal face-to-face assessment in the home with the host family and au pair within two weeks of the au pair's arrival and more frequently if additional meetings are called for, that will facilitate the adjustment of both the host family and the au pair to each other and of the au pair to her new community. In the course thereof, the Community Counselor will observe the au pair's relationship to the host family (both parents and children), assess child care responsibilities, reconfirm program regulations (hours, etc.), provide information on course offerings for the au pair and offer assistance and direction on class registration, and discuss cross cultural adaptation issues. In cases where the Community Counselor is not available to meet above requirement in the time frame required due to personal conflicts, the Community Counselor is to have the covering Community Counselor meet this requirement. If a host family relocates to a new home during the placement period, conduct a face-to-face in-home visit with the host family and the au pair within two weeks of the move. During the visit, view the au pair's private bedroom to ensure it is appropriate and meets local fire code standards. 7. At a minimum, have an individual two-way exchange with each au pair and one host parent on a monthly basis. Contact with au pairs rematching into a family and/or host families entering a placement following a match break must take place a minimum of twice per month for the first two months (in addition to the 48 hour and new match assessment). At three, six, and nine months into the placement, the monthly contact with the au pair is to include a "regulation check-in" to confirm compliance and provide opportunity to correct matters of non-compliance. 8. Coordinate and host an annual Host Family Day. The day may be offered in two segments at different times and must include a) cultural adaptation segment or discussion group, and b) a host family event or gathering to allow more interaction among host families. 9. Inform a regional program manager immediately of any critical situations either within office hours or outside of office hours by calling the 800 number. APIA will provide support and assistance to help resolve critical matters and handle reporting to Department of State as required. 10. Provide guidance to ensure that au pairs learn about the community where they reside, provide an opportunity for each au pair to meet others within the community, and provide the information and guidance necessary to enable au pairs to select and register for educational classes. 11. Maintain a list of educational institutions in the community and a record of the educational courses completed by each au pair during the course of her 12-month stay. In instances where the au pair is rematching out of the cluster, the Community Counselor transfers the educational documents and other related files to the Community Counselor of the cluster the au pair is transferring to. 12. In the event of an emergency, a situation where the host family is not prepared to provide accommodations, or when APIA has deemed the host family must not continue housing an au pair, the Community Counselor must provide interim room and board or find housing in the cluster community that APIA deems appropriate. The name, physical address, and telephone number of where the au pair resides must be submitted to APIA's regional program manager. 13. Complete a three month training course when first engaged, and annual training sessions as stipulated. 14. Abide by the following reporting requirements and maintain contact log and reports in data management system (Field Point): Submit host family interview reports within 24 hours of conducting the interview and interview to take place not later than 14 days prior to arrival of an au pair in the home. Submit match assessment reports within one week of the meeting. Submit all required reports and document all contact with host families and au pairs in APIA's data management system (Field Point) at the time the contact takes place. Submit completed Quarterly Cluster Summary report within 2 weeks following the end of each quarter. Log information about the educational course the au pair is taking and upload education documents into APIA's data management system as instructed (Field Point). Provide APIA, when requested, with an updated list of compliant educational options in the cluster community that is made available to au pair(s) before they arrive. Bring to the attention of a regional program manager any instance of non-compliance with the federal regulations and/or program policies. Report immediately to a regional program manager any unusual or serious situations or incidents involving either the au pair or the host family. Submit the name, address, and telephone contact number for any au pair residing in a location other than with the host family. 15. Retain: Proof of education documents and other documentation related to each au pair in the cluster for three years following the au pair's departure from the program. All documentation related to each host family in the cluster for three years following the host family's departure from the program. Forward all documentation related to a host family or au pair who is relocating to a new cluster; forward documentation to APIA office upon request. 16. Market the APIA program in the cluster community through a variety of activities: Promptly contact families expressing interest in the program and log contact activity in APIA's data management system (Field Point). Encourage participation by conducting a face-to-face information session with prospective families before they submit their application. Spread word about the program in your cluster community by: speaking with friends, colleagues, and seeking out opportunities to meet with prospective families; look for marketing event opportunities and represent APIA at the marketing event; ask for referrals; promote APIA through social media platforms and look for possible corporate partner opportunities. Assist families who have applied with the selection of their au pair. 17. Respond in a timely manner to customers and fellow work colleagues. When first joining APIA, it is expected that every effort will be made to meet face-to-face, within 30 days of starting the position . click apply for full job details
ESSENTIAL FUNCTIONS: Consistently demonstrates superior customer service skills by displaying outlined service behaviors. Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next. Creates an atmosphere of luck and celebrates guest's wins. Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates needs and provides fast, flawless service. Checks for satisfaction and effectively resolves service breakdowns when they exist. Promotes Caesars Rewards programs and card membership. Job Duties:Responsible for maintaining daily procedures regarding Caesars Rewards members and functions, which includes discerning appropriate ID, filing, record keeping and computer coding of teracts with all casino related departments.Promotes positive customer service.Responsible for direct mail inquires to include updating customer account information, but not changing player rating information.Assists with the resolution of player complaints and problems.Has view only access to E-Promo account information.Regular attendance for scheduled work required.Provides Family Style Service at all times.May perform other duties as assigned.Analyzes computer information as it pertains to the structure of the Caesars Rewards Club.Greeting daily Line Runs and Charters while providing Family Style Customer Service.Always visible and available to listen to guests concerns and quickly attempts to remedy the situation.Always is available to assist with other duties when required to do so, or as directed by the supervisor.Minimum Qualifications:High school education or equivalent required.1 year of guest service experience.
Mar 28, 2024
Full time
ESSENTIAL FUNCTIONS: Consistently demonstrates superior customer service skills by displaying outlined service behaviors. Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next. Creates an atmosphere of luck and celebrates guest's wins. Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates needs and provides fast, flawless service. Checks for satisfaction and effectively resolves service breakdowns when they exist. Promotes Caesars Rewards programs and card membership. Job Duties:Responsible for maintaining daily procedures regarding Caesars Rewards members and functions, which includes discerning appropriate ID, filing, record keeping and computer coding of teracts with all casino related departments.Promotes positive customer service.Responsible for direct mail inquires to include updating customer account information, but not changing player rating information.Assists with the resolution of player complaints and problems.Has view only access to E-Promo account information.Regular attendance for scheduled work required.Provides Family Style Service at all times.May perform other duties as assigned.Analyzes computer information as it pertains to the structure of the Caesars Rewards Club.Greeting daily Line Runs and Charters while providing Family Style Customer Service.Always visible and available to listen to guests concerns and quickly attempts to remedy the situation.Always is available to assist with other duties when required to do so, or as directed by the supervisor.Minimum Qualifications:High school education or equivalent required.1 year of guest service experience.
Our company has served working class families since 1951 with life, accident, and supplemental health products to help protect members of labor unions, credit unions, associations, and their families. We are looking for representatives to develop long term relationships with clients and meet them where they are most comfortable: their homes via Zoom Virtual Calls. Our division works with veterans where we pride ourselves on the service we give to those that served our country. First Year Salary Potential - $45k - $70k Daily Responsibilities 100% Remote Maintain your leads Set your appointments by calling clients Attend workshop and team meetings for extra product knowledge (weekly) Meet with veterans on zoom to go over benefits Maintain spreadsheet and daily numbers Send follow up emails The successful candidate will have great communication skills (written & verbal), a strong work ethic, a positive mindset, high energy, and great attention to detail. This candidate will have complete ownership of the territories they support and have common sense in everyday business functions. We look for sales experience, customer service experience and leadership skills. Our Parent Company: Globe Life Benefits Overview: One on one mentorship for leaders Virtual workshops and trainings Work From Home Flexible Schedule Vested Renewals for life Free Leads Exclusive Leads Weekly Pay + Bonuses Life insurance policy for self, including ADB Medical insurance reimbursement Incentive trips All Interviews are done by zoom. Watch company overview and check us out. AO Globe Life This position is a commission base 1099 independent contractor position
Apr 19, 2024
Our company has served working class families since 1951 with life, accident, and supplemental health products to help protect members of labor unions, credit unions, associations, and their families. We are looking for representatives to develop long term relationships with clients and meet them where they are most comfortable: their homes via Zoom Virtual Calls. Our division works with veterans where we pride ourselves on the service we give to those that served our country. First Year Salary Potential - $45k - $70k Daily Responsibilities 100% Remote Maintain your leads Set your appointments by calling clients Attend workshop and team meetings for extra product knowledge (weekly) Meet with veterans on zoom to go over benefits Maintain spreadsheet and daily numbers Send follow up emails The successful candidate will have great communication skills (written & verbal), a strong work ethic, a positive mindset, high energy, and great attention to detail. This candidate will have complete ownership of the territories they support and have common sense in everyday business functions. We look for sales experience, customer service experience and leadership skills. Our Parent Company: Globe Life Benefits Overview: One on one mentorship for leaders Virtual workshops and trainings Work From Home Flexible Schedule Vested Renewals for life Free Leads Exclusive Leads Weekly Pay + Bonuses Life insurance policy for self, including ADB Medical insurance reimbursement Incentive trips All Interviews are done by zoom. Watch company overview and check us out. AO Globe Life This position is a commission base 1099 independent contractor position
H-E-B is one of the largest, independently owned food retailers in the nation, operating over 400 stores throughout Texas and Mexico, with annual sales generating over $31.3 billion. H-E-B needs energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first. As a Production Representative, you'll provide our Customers with fresh, made in store product, like salads, sandwiches, and pizzas, and maintain department and food safety / sanitation standards. Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner- owned' means our most important resources People drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company. Do you have a: HEART FOR PEOPLE willingness to deliver fast, fresh, and friendly customer service and teamwork with a great attitude? HEAD FOR BUSINESS commitment to using and improving your culinary skills? PASSION FOR RESULTS drive to support your Team's focus on excellence and customer satisfaction? We are looking for: - culinary training / work experience and food preparation experience (preferred) - communication and interpersonal skills - ability to work in a fast-paced environment What is the work? Production / Food Service: - Cuts, slices, dices, chops, food for recipe preparation; preps in accordance with recipe specifications and SOPs - Packages, labels, stock, rotate made in store products - Completes tasks at assigned workstation - Assists in multiple food preparation areas - Assists in technical areas and with catering orders, as needed - Performs other duties as needed Food Safety / Sanitation: - Complies with H-E-B food safety and sanitation standards - Properly handles / maintains temperature integrity of all ingredients, product, and equipment operation - Maintains sanitation in food preparation areas - Properly handles, operates, and maintains equipment - Performs as a team member to help ensure a safe, clean, productive operation Customer Service: - Provides internal customer service - Assists Customers as needed What is your background? - Minimum age 18 (mandatory) - High school diploma, or equivalent - Experience in food preparation and equipment (preferred) - Related experience (preferred) - Culinary certification, or equivalent combination of culinary training / work experience (preferred) Do you have what it takes to be a fit as an H-E-B Production Representative? - Culinary knowledge - Understanding of nutritional values and ingredients - Communication and interpersonal skills - Reading and writing skills - Ability to execute high-volume production - Ability to keep open availability to accommodate rotating shifts including frequent evenings, weekends, and holidays Can you - Function in a fast-paced, retail environment - Work extended hours and / or rotating schedules - Safely maneuver around moving mechanical parts - Constantly stand, walk, reach at waist, grasp - Frequently be exposed to fumes or airborne particles, and toxic or caustic materials - Occasionally walk, reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, pivot, twist, push / pull with arms, pinch, perform fine motor movements, shoulder circumduction - Occasionally be exposed to wet, cold, heat, ambient temperatures, and loud noise - Demonstrate the ability to lift 55 lbs, and manage in excess of 80 lbs with a team lift While there may be exceptions, the measurements noted are generally defined as Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager. 08-2021
Apr 19, 2024
Full time
H-E-B is one of the largest, independently owned food retailers in the nation, operating over 400 stores throughout Texas and Mexico, with annual sales generating over $31.3 billion. H-E-B needs energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first. As a Production Representative, you'll provide our Customers with fresh, made in store product, like salads, sandwiches, and pizzas, and maintain department and food safety / sanitation standards. Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner- owned' means our most important resources People drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company. Do you have a: HEART FOR PEOPLE willingness to deliver fast, fresh, and friendly customer service and teamwork with a great attitude? HEAD FOR BUSINESS commitment to using and improving your culinary skills? PASSION FOR RESULTS drive to support your Team's focus on excellence and customer satisfaction? We are looking for: - culinary training / work experience and food preparation experience (preferred) - communication and interpersonal skills - ability to work in a fast-paced environment What is the work? Production / Food Service: - Cuts, slices, dices, chops, food for recipe preparation; preps in accordance with recipe specifications and SOPs - Packages, labels, stock, rotate made in store products - Completes tasks at assigned workstation - Assists in multiple food preparation areas - Assists in technical areas and with catering orders, as needed - Performs other duties as needed Food Safety / Sanitation: - Complies with H-E-B food safety and sanitation standards - Properly handles / maintains temperature integrity of all ingredients, product, and equipment operation - Maintains sanitation in food preparation areas - Properly handles, operates, and maintains equipment - Performs as a team member to help ensure a safe, clean, productive operation Customer Service: - Provides internal customer service - Assists Customers as needed What is your background? - Minimum age 18 (mandatory) - High school diploma, or equivalent - Experience in food preparation and equipment (preferred) - Related experience (preferred) - Culinary certification, or equivalent combination of culinary training / work experience (preferred) Do you have what it takes to be a fit as an H-E-B Production Representative? - Culinary knowledge - Understanding of nutritional values and ingredients - Communication and interpersonal skills - Reading and writing skills - Ability to execute high-volume production - Ability to keep open availability to accommodate rotating shifts including frequent evenings, weekends, and holidays Can you - Function in a fast-paced, retail environment - Work extended hours and / or rotating schedules - Safely maneuver around moving mechanical parts - Constantly stand, walk, reach at waist, grasp - Frequently be exposed to fumes or airborne particles, and toxic or caustic materials - Occasionally walk, reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, pivot, twist, push / pull with arms, pinch, perform fine motor movements, shoulder circumduction - Occasionally be exposed to wet, cold, heat, ambient temperatures, and loud noise - Demonstrate the ability to lift 55 lbs, and manage in excess of 80 lbs with a team lift While there may be exceptions, the measurements noted are generally defined as Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager. 08-2021
Compass Corporate Position Title: title Pay Grade: payGrade_obj Salary: $105000 - $115000 / year Other Forms of Compensation: A family of companies and experiences As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. If you've been hungry and away from home, chances are you've tasted Compass Group's delicious food and experienced our outstanding service. Our 225,000 associates work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states. Our reach is constantly expanding to shape the industry and create new opportunities for innovation. Join the Compass family today! great people. great services. great results. Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar. This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the 'job search' in MyOpportunity to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email then you can check the status under Careers in MyOpportunity by clicking on 'referral tracking.' For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email . Click here to view the step-by-step instructions to refer a friend to this position. Job Summary Working as a District Manager (DM), you will lead a cross-functional team and manage multiple accounts within your territory. You will provide overall planning and direction to achieve operations and financial goals, align with all applicable regulations, maintain strong client relationships, and ensure we continuously support our communities in our dynamic environment. Key Responsibilities: Leads, manages, and encourages a complementary team of Resident District Managers and/or Directors of Dining Services, and their teams, to provide outstanding service Drives and develops self and team towards building positive relationships with client(s) and achievement of critical metrics (profitability, safety, engagement, etc.) May serve on the regional leadership team; participates in ongoing conversations with peers to share best practices, mitigate risks, champion diversity, and build community Leads accounts in territory, ensuring decisions are weighed for risk/reward and short/long term implications Supports senior leadership in setting the cultural tone in district and region; meets regularly with team and partners to ensure full visibility, understanding, safety, and accountability Serves as representative/brand ambassador of territory; attends client and community engagement events Collaborates with the Sales, Retention, and Finance teams on sales proforma and proposal development; participates in full sales and retention process Collaborates with partners to support district needs and solves problems by thinking through all angles and downstream impacts Ensures compliance with regional, state, and local policies governing meal and retail programs, along with safety and QA requirements; conducts audits and offers solutions for improvement Champions development, performance evaluations, succession planning, and building single- and multi-unit management skills such as a full understanding of all roles within operation; support team with tools and systems Owns financial results/P&L for districts in the territory, and works with leadership to ensure accuracy in reporting, forecasting, and budgeting Completes required reports on time as outlined by policy Ensures consistent and fair administration of all policies and procedures Required Qualifications: Bachelor's degree from an accredited college or university, or five (5) years progressive experience in multi-unit food service, hospitality management, plant operations management, environmental services, laundry, or other Support Services areas in lieu of degree Preferred Qualifications: Strong background in a leadership role with exposure to contract/budget management, customer service, people development, food services, negotiations, etc. Has a consistent track record and knowledge of growing a business, along with proven business and financial proficiencies. Has the ability to think quickly, analytically, strategically, and accurately Shows expert client relationship, influencing, presentation, listening, and communications (written and verbal) skills Champions the inclusive approach, and is proactive, positive, professional, flexible, and resilient Demonstrates initiative, ownership, multitasking, prioritization, and organization skills Proficient in the use of Microsoft Suite Extensive travel is required in this position Apply to Compass Group today! Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Compass Corporate maintains a drug-free workplace. Applications are accepted on an ongoing basis. Associates at Corporate are offered many fantastic benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Paid Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Req ID: Compass Corporate STEPHANIE FREER req_classification
Apr 19, 2024
Full time
Compass Corporate Position Title: title Pay Grade: payGrade_obj Salary: $105000 - $115000 / year Other Forms of Compensation: A family of companies and experiences As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. If you've been hungry and away from home, chances are you've tasted Compass Group's delicious food and experienced our outstanding service. Our 225,000 associates work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states. Our reach is constantly expanding to shape the industry and create new opportunities for innovation. Join the Compass family today! great people. great services. great results. Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar. This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the 'job search' in MyOpportunity to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email then you can check the status under Careers in MyOpportunity by clicking on 'referral tracking.' For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email . Click here to view the step-by-step instructions to refer a friend to this position. Job Summary Working as a District Manager (DM), you will lead a cross-functional team and manage multiple accounts within your territory. You will provide overall planning and direction to achieve operations and financial goals, align with all applicable regulations, maintain strong client relationships, and ensure we continuously support our communities in our dynamic environment. Key Responsibilities: Leads, manages, and encourages a complementary team of Resident District Managers and/or Directors of Dining Services, and their teams, to provide outstanding service Drives and develops self and team towards building positive relationships with client(s) and achievement of critical metrics (profitability, safety, engagement, etc.) May serve on the regional leadership team; participates in ongoing conversations with peers to share best practices, mitigate risks, champion diversity, and build community Leads accounts in territory, ensuring decisions are weighed for risk/reward and short/long term implications Supports senior leadership in setting the cultural tone in district and region; meets regularly with team and partners to ensure full visibility, understanding, safety, and accountability Serves as representative/brand ambassador of territory; attends client and community engagement events Collaborates with the Sales, Retention, and Finance teams on sales proforma and proposal development; participates in full sales and retention process Collaborates with partners to support district needs and solves problems by thinking through all angles and downstream impacts Ensures compliance with regional, state, and local policies governing meal and retail programs, along with safety and QA requirements; conducts audits and offers solutions for improvement Champions development, performance evaluations, succession planning, and building single- and multi-unit management skills such as a full understanding of all roles within operation; support team with tools and systems Owns financial results/P&L for districts in the territory, and works with leadership to ensure accuracy in reporting, forecasting, and budgeting Completes required reports on time as outlined by policy Ensures consistent and fair administration of all policies and procedures Required Qualifications: Bachelor's degree from an accredited college or university, or five (5) years progressive experience in multi-unit food service, hospitality management, plant operations management, environmental services, laundry, or other Support Services areas in lieu of degree Preferred Qualifications: Strong background in a leadership role with exposure to contract/budget management, customer service, people development, food services, negotiations, etc. Has a consistent track record and knowledge of growing a business, along with proven business and financial proficiencies. Has the ability to think quickly, analytically, strategically, and accurately Shows expert client relationship, influencing, presentation, listening, and communications (written and verbal) skills Champions the inclusive approach, and is proactive, positive, professional, flexible, and resilient Demonstrates initiative, ownership, multitasking, prioritization, and organization skills Proficient in the use of Microsoft Suite Extensive travel is required in this position Apply to Compass Group today! Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Compass Corporate maintains a drug-free workplace. Applications are accepted on an ongoing basis. Associates at Corporate are offered many fantastic benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Paid Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Req ID: Compass Corporate STEPHANIE FREER req_classification
Bon Appetit Position Title: Resident District Manager Salary: 115,000-125,000 Our Passion is Food! At Bon Appetit Management Company we are committed to two things, great food and outstanding service! At Bon Appetit you won't find our managers referring to a corporate recipe book or our chefs microwaving the lunch special. We do not have standardized recipes or central commissaries, instead, our chefs and managers are expected to stay abreast of current culinary trends and bring cutting edge food into their cafes. We are a restaurant company that operates in contract food service. That means you will have the freedom to be creative, take risks, and truly shine. We are committed to our staff growing, trying new things, and learning all that they can. Our rapid growth and breadth of accounts translates into exciting opportunities for our people! Job Summary Working as a Resident District Manager (RDM), you will manage a large multi-unit dining account. You will serve as our point of contact for the client as well as lead the team within the account and manage the overall operation. You will provide planning and direction within your account to achieve operational and financial goals in a dynamic environment. You will also maintain strong client relationships and work to fulfill our mission to feed kids. Key Responsibilities: Leads, manages, and inspires a diverse team at a large account, with the goal of providing top-notch service to the client, students, and community Drives and develops self and team at the account towards building strong relationships with the client(s) and achievement of key performance indicators (profitability, safety, employee engagement, etc.) May serve on district leadership team, and participates in ongoing conversations with peers to share best practices, mitigate risks, champion diversity, and build community Ensures decisions are weighed for risk/reward and short/long term implications while gathering input from the team and partners Fosters a culture of transparency, understanding, education, safety, and accountability at the account Serves as the representative/brand ambassador of the Chartwells team within the district and community; attends key client and community events Ensures client needs are met or exceeded, we retain the account, find cross-sell opportunities, and assist in rebid process as directed Supports functional areas of operation, including but not limited to safety, marketing, nutrition and culinary Ensures adherence to local, state, federal and company policies, and conducts unit audits to ensure conformance for key areas (e.g. food storage, sanitation) Maintains compliance with USDA regulations and guidance for all applicable meal and retail programs, along with completing all required reporting on time Champions development within the account; conducts performance evaluations, along with succession planning for the account; has full understanding of all roles within operation Owns the financial results for the account, and works with leadership to ensure accuracy for reporting, forecasting, and budgeting processes Ensures consistent and fair administration of al policies and procedures Required Qualifications: Educational minimum and work experience per USDA Professional Standards for the account(s) Preferred Qualifications: Bachelor's degree and minimum of three (3) years of management experience, preferably in foodservice, hospitality management, plant operations management, environmental services, laundry, or other Support Services area Is well-versed in all aspects of foodservice management with a proven track record of success Has proven track record of leading a business and a team, strong customer service, and good business and financial acumen Demonstrates strong initiative, critical thinking, ownership, communications (listening, written, and verbal), multi-tasking, prioritization, and organization skills Champions the inclusion mindset, and is proactive, positive, professional, and resilient Excellent computer skills and proficiency with Microsoft Office suite and POS software Occasional travel required in this position Apply to Bon Appetit today! Bon Appetit is a member of Compass Group USA. Click here to Learn More about the Compass Story Associates at Bon Appetit are offered many fantastic benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Paid Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Applications are accepted on an ongoing basis. Bon Appetit maintains a drug-free workplace. Req ID: Bon Appetit BRYAN GONI
Apr 19, 2024
Full time
Bon Appetit Position Title: Resident District Manager Salary: 115,000-125,000 Our Passion is Food! At Bon Appetit Management Company we are committed to two things, great food and outstanding service! At Bon Appetit you won't find our managers referring to a corporate recipe book or our chefs microwaving the lunch special. We do not have standardized recipes or central commissaries, instead, our chefs and managers are expected to stay abreast of current culinary trends and bring cutting edge food into their cafes. We are a restaurant company that operates in contract food service. That means you will have the freedom to be creative, take risks, and truly shine. We are committed to our staff growing, trying new things, and learning all that they can. Our rapid growth and breadth of accounts translates into exciting opportunities for our people! Job Summary Working as a Resident District Manager (RDM), you will manage a large multi-unit dining account. You will serve as our point of contact for the client as well as lead the team within the account and manage the overall operation. You will provide planning and direction within your account to achieve operational and financial goals in a dynamic environment. You will also maintain strong client relationships and work to fulfill our mission to feed kids. Key Responsibilities: Leads, manages, and inspires a diverse team at a large account, with the goal of providing top-notch service to the client, students, and community Drives and develops self and team at the account towards building strong relationships with the client(s) and achievement of key performance indicators (profitability, safety, employee engagement, etc.) May serve on district leadership team, and participates in ongoing conversations with peers to share best practices, mitigate risks, champion diversity, and build community Ensures decisions are weighed for risk/reward and short/long term implications while gathering input from the team and partners Fosters a culture of transparency, understanding, education, safety, and accountability at the account Serves as the representative/brand ambassador of the Chartwells team within the district and community; attends key client and community events Ensures client needs are met or exceeded, we retain the account, find cross-sell opportunities, and assist in rebid process as directed Supports functional areas of operation, including but not limited to safety, marketing, nutrition and culinary Ensures adherence to local, state, federal and company policies, and conducts unit audits to ensure conformance for key areas (e.g. food storage, sanitation) Maintains compliance with USDA regulations and guidance for all applicable meal and retail programs, along with completing all required reporting on time Champions development within the account; conducts performance evaluations, along with succession planning for the account; has full understanding of all roles within operation Owns the financial results for the account, and works with leadership to ensure accuracy for reporting, forecasting, and budgeting processes Ensures consistent and fair administration of al policies and procedures Required Qualifications: Educational minimum and work experience per USDA Professional Standards for the account(s) Preferred Qualifications: Bachelor's degree and minimum of three (3) years of management experience, preferably in foodservice, hospitality management, plant operations management, environmental services, laundry, or other Support Services area Is well-versed in all aspects of foodservice management with a proven track record of success Has proven track record of leading a business and a team, strong customer service, and good business and financial acumen Demonstrates strong initiative, critical thinking, ownership, communications (listening, written, and verbal), multi-tasking, prioritization, and organization skills Champions the inclusion mindset, and is proactive, positive, professional, and resilient Excellent computer skills and proficiency with Microsoft Office suite and POS software Occasional travel required in this position Apply to Bon Appetit today! Bon Appetit is a member of Compass Group USA. Click here to Learn More about the Compass Story Associates at Bon Appetit are offered many fantastic benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Paid Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Applications are accepted on an ongoing basis. Bon Appetit maintains a drug-free workplace. Req ID: Bon Appetit BRYAN GONI
JOB PURPOSE: Responsible for daily operation of the restaurant and patio bar, perimeter locations (Employee Café, Pizza in the Square and Woody's) including guest service, sanitation, food production, cash control, employee relations, liquor control, inventories and ordering, while keeping within the Restaurant budgets pertaining to labor, food cost and operating expenses. Responsible for leading and developing the Front of House and Back of House Supervision to ensure their goals and daily functions are met. KEY DUTIES AND RESPONSIBILITIES: Oversee all operations and make certain that; they are open on time, equipped properly, and that the restaurant is properly staffed to produce a quality product. Develop and encourage high team member morale and communication between team members. Analyze daily reports (POS System) to assure that all goals are being met and no discrepancies exist. Interact with guests and assure that all problems are resolved quickly, log and report necessary complaints to Food and Beverage Manager. Coordinate daily ordering with Unit Leads for each location. Responsible for monthly inventory. Prepare master schedule for all Restaurant team members (Beaver Brother's, Pizza in the Square, Employee Cafe). Coordinate with Scheduling Coordinator on the hiring, orientation, and placement of team members. Ensure adequate staffing levels, Scheduling for all areas is complete, and in accordance with labor laws and budget. Communicate with Scheduling Supervisor to blend Restaurant Team Members onto the Midway for additional hours. Promote a positive work environment. Provide first class guest service to both Guest and Team Members. Monitor food costs and assist in the development of menu items to achieve budgeted goals. Monitor food equipment to ensure proper operation and maintenance. Follow and enforce all Six Flags Darien Lake, state, and federal labor laws and policies and procedures. Maintain sanitation, cleanliness, safety and food standards in compliance with health department, legal and company standards/guidelines, and ensure adherence by all team members. All other duties assigned or necessary to support the park as a whole and the Food and Beverage department. Management reserves the right to add or remove duties when circumstances dictate. Responsible for making sure all team members comply with the company values and are completing our mission. Practice safety methods, and techniques to ensure work areas are safe. Eliminate unsafe physical conditions, equipment, and machine hazards, and other risks in human and operational performance which may cause injury to persons, damage to property, or cause other losses. Ensure that any team member that is injured reports the injury to First Aid immediately. QUALIFICATIONS AND REQUIREMENTS: Minimum age is 18 Supervisory experience in a Full Service Restaurant/banquet/mass feeding settings Must be able to work holidays and weekends High school diploma or equivalent is required Valid NYS motor vehicle operator's license Ability to work in a fast paced environment and maintain a positive attitude Team player Organized and detail oriented Good communication skills, both written and oral Ability to plan and organize work in an efficient and cost-effective manner and without direct supervision Food Safety course is a plus Alcohol serving awareness course is a plus OTHER FUNCTIONS: Any and all other duties that is assigned or necessary in order to support the Revenue Department and the park as a whole. While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties when circumstances (e.g., emergencies, changes in workload, rush jobs, staff levels, or technical developments) dictate. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to sit and/stand/or walk for long periods of time throughout the day Must be able to work outdoors in the park at various times throughout the year Requires manual and bi-manual dexterity, fine and gross motor skills, eye/hand coordination, near vision, hearing and speech Requires occasional kneeling and bending Requires occasional walking, reaching above shoulder, pushing and pulling Requires occasional lifts and carries up to 60 pounds Requires occasional carries up to 100 pounds with the assistance of a two wheel hand cart EQUAL OPPORTUNITY EMPLOYER SIX FLAGS DARIEN LAKE THEME PARK RESORT IS A DRUG FREE WORKPLACE
Apr 19, 2024
Full time
JOB PURPOSE: Responsible for daily operation of the restaurant and patio bar, perimeter locations (Employee Café, Pizza in the Square and Woody's) including guest service, sanitation, food production, cash control, employee relations, liquor control, inventories and ordering, while keeping within the Restaurant budgets pertaining to labor, food cost and operating expenses. Responsible for leading and developing the Front of House and Back of House Supervision to ensure their goals and daily functions are met. KEY DUTIES AND RESPONSIBILITIES: Oversee all operations and make certain that; they are open on time, equipped properly, and that the restaurant is properly staffed to produce a quality product. Develop and encourage high team member morale and communication between team members. Analyze daily reports (POS System) to assure that all goals are being met and no discrepancies exist. Interact with guests and assure that all problems are resolved quickly, log and report necessary complaints to Food and Beverage Manager. Coordinate daily ordering with Unit Leads for each location. Responsible for monthly inventory. Prepare master schedule for all Restaurant team members (Beaver Brother's, Pizza in the Square, Employee Cafe). Coordinate with Scheduling Coordinator on the hiring, orientation, and placement of team members. Ensure adequate staffing levels, Scheduling for all areas is complete, and in accordance with labor laws and budget. Communicate with Scheduling Supervisor to blend Restaurant Team Members onto the Midway for additional hours. Promote a positive work environment. Provide first class guest service to both Guest and Team Members. Monitor food costs and assist in the development of menu items to achieve budgeted goals. Monitor food equipment to ensure proper operation and maintenance. Follow and enforce all Six Flags Darien Lake, state, and federal labor laws and policies and procedures. Maintain sanitation, cleanliness, safety and food standards in compliance with health department, legal and company standards/guidelines, and ensure adherence by all team members. All other duties assigned or necessary to support the park as a whole and the Food and Beverage department. Management reserves the right to add or remove duties when circumstances dictate. Responsible for making sure all team members comply with the company values and are completing our mission. Practice safety methods, and techniques to ensure work areas are safe. Eliminate unsafe physical conditions, equipment, and machine hazards, and other risks in human and operational performance which may cause injury to persons, damage to property, or cause other losses. Ensure that any team member that is injured reports the injury to First Aid immediately. QUALIFICATIONS AND REQUIREMENTS: Minimum age is 18 Supervisory experience in a Full Service Restaurant/banquet/mass feeding settings Must be able to work holidays and weekends High school diploma or equivalent is required Valid NYS motor vehicle operator's license Ability to work in a fast paced environment and maintain a positive attitude Team player Organized and detail oriented Good communication skills, both written and oral Ability to plan and organize work in an efficient and cost-effective manner and without direct supervision Food Safety course is a plus Alcohol serving awareness course is a plus OTHER FUNCTIONS: Any and all other duties that is assigned or necessary in order to support the Revenue Department and the park as a whole. While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties when circumstances (e.g., emergencies, changes in workload, rush jobs, staff levels, or technical developments) dictate. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to sit and/stand/or walk for long periods of time throughout the day Must be able to work outdoors in the park at various times throughout the year Requires manual and bi-manual dexterity, fine and gross motor skills, eye/hand coordination, near vision, hearing and speech Requires occasional kneeling and bending Requires occasional walking, reaching above shoulder, pushing and pulling Requires occasional lifts and carries up to 60 pounds Requires occasional carries up to 100 pounds with the assistance of a two wheel hand cart EQUAL OPPORTUNITY EMPLOYER SIX FLAGS DARIEN LAKE THEME PARK RESORT IS A DRUG FREE WORKPLACE
JOB PURPOSE: Responsible for all aspects of daily operation of assigned stand. KEY DUTIES AND RESPONSIBILITIES: Direct stand functions to ensure a smooth and profitable operation. Assist with training and coaching team members assigned to their particular unit. Direct establish a strong sanitation program. Ensure rotation and marking for food stock following FIFO. Keep all team members informed of park procedures and policies. Assist leadership with keeping in communication with staff and vice versa. Address guest complaints and resolve issues. (Keep management informed of any difficulties in this area) Ensure proper PPE is worn at all times. Ensure temperature logs are being filled out every two hours. Order all stand supplies, food items and prepare a weekly closing stand inventory sheet. Maintain par levels established by the Manager by ordering food from the Warehouse. Quality and portion control on all food items. Responsible for seeing that all team members are in proper uniforms and meet the park grooming codes. See that food production is adequate for the day's business. Practice safety methods, and techniques to ensure work areas are safe. Eliminate unsafe physical conditions, equipment, and machine hazards, and other risks in human and operational performance which may cause injury to persons, damage to property, or cause other losses. Follow and enforce all Six Flags Darien Lake, state, and federal labor laws and policies and procedures. Maintain sanitation, cleanliness, safety and food standards in compliance with health department, legal and company standards/guidelines, and ensure adherence by all team members Responsible for making sure all team members comply with the company values and are completing our mission. Ensure that any team member that is injured reports the injury to First Aid immediately. QUALIFICATIONS AND REQUIREMENTS: Trustworthy Good communication skills Self-starter Goal oriented Organized Knowledge of NYS Labor Laws OTHER FUNCTIONS: Any and all other duties that are assigned or necessary in order to support the IPS Department and the park as a whole. While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties when circumstances (e.g., emergencies, changes in workload, rush jobs, staff levels, or technical developments) dictate. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to sit and/stand/and walk for long periods of time throughout the day. Must be able to work outdoors at various times throughout the year. Requires manual and bi-manual dexterity, fine and gross motor skills, hand/eye coordination, near vision, hearing and speech. Requires occasional kneeling and bending. Requires occasional walking, reaching above shoulder, pushing and pulling. Requires occasional lifts and carries up to 60 pounds. Requires occasional carries up to 100 pounds with the assistance of a two wheel hand truck. Work environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. This position requires occasional work in or around wetness, confined spaces-cramped quarters, heights, noise, detergents/chemicals, mechanical hazards, moving objects, fumes/odors, dust, mists, gases, or vibrations. The noise level is generally moderate. EQUAL OPPORTUNITY EMPLOYER SIX FLAGS DARIEN LAKE THEME PARK RESORT IS A DRUG FREE WORKPLACE
Apr 19, 2024
Full time
JOB PURPOSE: Responsible for all aspects of daily operation of assigned stand. KEY DUTIES AND RESPONSIBILITIES: Direct stand functions to ensure a smooth and profitable operation. Assist with training and coaching team members assigned to their particular unit. Direct establish a strong sanitation program. Ensure rotation and marking for food stock following FIFO. Keep all team members informed of park procedures and policies. Assist leadership with keeping in communication with staff and vice versa. Address guest complaints and resolve issues. (Keep management informed of any difficulties in this area) Ensure proper PPE is worn at all times. Ensure temperature logs are being filled out every two hours. Order all stand supplies, food items and prepare a weekly closing stand inventory sheet. Maintain par levels established by the Manager by ordering food from the Warehouse. Quality and portion control on all food items. Responsible for seeing that all team members are in proper uniforms and meet the park grooming codes. See that food production is adequate for the day's business. Practice safety methods, and techniques to ensure work areas are safe. Eliminate unsafe physical conditions, equipment, and machine hazards, and other risks in human and operational performance which may cause injury to persons, damage to property, or cause other losses. Follow and enforce all Six Flags Darien Lake, state, and federal labor laws and policies and procedures. Maintain sanitation, cleanliness, safety and food standards in compliance with health department, legal and company standards/guidelines, and ensure adherence by all team members Responsible for making sure all team members comply with the company values and are completing our mission. Ensure that any team member that is injured reports the injury to First Aid immediately. QUALIFICATIONS AND REQUIREMENTS: Trustworthy Good communication skills Self-starter Goal oriented Organized Knowledge of NYS Labor Laws OTHER FUNCTIONS: Any and all other duties that are assigned or necessary in order to support the IPS Department and the park as a whole. While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties when circumstances (e.g., emergencies, changes in workload, rush jobs, staff levels, or technical developments) dictate. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to sit and/stand/and walk for long periods of time throughout the day. Must be able to work outdoors at various times throughout the year. Requires manual and bi-manual dexterity, fine and gross motor skills, hand/eye coordination, near vision, hearing and speech. Requires occasional kneeling and bending. Requires occasional walking, reaching above shoulder, pushing and pulling. Requires occasional lifts and carries up to 60 pounds. Requires occasional carries up to 100 pounds with the assistance of a two wheel hand truck. Work environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. This position requires occasional work in or around wetness, confined spaces-cramped quarters, heights, noise, detergents/chemicals, mechanical hazards, moving objects, fumes/odors, dust, mists, gases, or vibrations. The noise level is generally moderate. EQUAL OPPORTUNITY EMPLOYER SIX FLAGS DARIEN LAKE THEME PARK RESORT IS A DRUG FREE WORKPLACE
JOB PURPOSE: To learn what it takes to be an entry-level lead within our park. This internship will provide an opportunity to learn our company mantra, leadership skills, and network with Six Flags leaders and learn day-to-day park operations of a Food and Beverage Unit. KEY DUTIES AND RESPONSIBILITIES: Lead by example through performing all duties and responsibilities, promoting Teamwork and fostering a learning environment for all Team Members. Provide first class guest service to both Guest and Team Members. Practice, support, maintain and enforce a total safety culture for all Team Members. Establish and sustain a strong team environment to increase location retention, motivation and morale of Team Members. Support area supervisors in the day-to-day operation of their respective area Direct stand functions to ensure a smooth and profitable operation. Assist with training and coaching team members assigned to location. Keep all team members informed of park procedures and policies. Assist leadership in keeping communication with staff and vice versa. Ensure proper PPE is being worn at all times. Ensure temperature logs are being filled out every two hours. Address guest complaints and resolve issues. (Keep management informed of any difficulties in this area) Monitor Sales and Expenses as it relates to the locations that are being overseen. Order all stand supplies, food items and prepare a monthly closing stand inventory sheet. Maintain product par levels. Monitor quality and portion control on all food items. See that food production is adequate for the day's business. Provide feedback to leadership team on ways to improve operation Practice safety methods, and techniques to ensure work areas are safe. Eliminate unsafe physical conditions, equipment, and machine hazards, and other risks in human and operational performance which may cause injury to persons, damage to property, or cause other losses. Follow and enforce all Six Flags Darien Lake, state, and federal labor laws and policies and procedures. Maintain sanitation, cleanliness, safety and food standards in compliance with health department, legal and company standards/guidelines, and ensure adherence by all team members Responsible for making sure all team members comply with the company values and are completing our mission. Ensure that any team member that is injured reports the injury to First Aid immediately. QUALIFICATIONS: Punctual Flexible Trustworthy Excellent communication skills Self-starter Goal oriented Organized Ability to lead by example Knowledge of NYS Labor Laws REQUIRMENTS: Be enrolled in a BOCES or college/university program for Culinary, Food Service, or Restaurant Management (or related discipline) Be able to work nights, weekends, and holidays with flexible availability Commitment to providing first class service to our guests OTHER FUNCTIONS: Any and all other duties that are assigned or necessary in order to support the IPS Department and the park as a whole. While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties when circumstances (e.g., emergencies, changes in workload, rush jobs, staff levels, or technical developments) dictate. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to sit and/stand/and walk for long periods of time throughout the day Must be able to work outdoors at various times throughout the year Requires manual and bi-manual dexterity, fine and gross motor skills, hand/eye coordination, near vision, hearing and speech Requires occasional kneeling and bending Requires occasional walking, reaching above shoulder, pushing and pulling Requires occasional lifts and carries up to 60 pounds Requires occasional carries up to 100 pounds with the assistance of a two wheel hand truck Work environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. This position requires occasional work in or around wetness, confined spaces-cramped quarters, heights, noise, detergents/chemicals, mechanical hazards, moving objects, fumes/odors, dust, mists, gases, or vibrations. The noise level is generally moderate. EQUAL OPPORTUNITY EMPLOYER SIX FLAGS DARIEN LAKE THEME PARK RESORT IS A DRUG FREE WORKPLACE
Apr 19, 2024
Full time
JOB PURPOSE: To learn what it takes to be an entry-level lead within our park. This internship will provide an opportunity to learn our company mantra, leadership skills, and network with Six Flags leaders and learn day-to-day park operations of a Food and Beverage Unit. KEY DUTIES AND RESPONSIBILITIES: Lead by example through performing all duties and responsibilities, promoting Teamwork and fostering a learning environment for all Team Members. Provide first class guest service to both Guest and Team Members. Practice, support, maintain and enforce a total safety culture for all Team Members. Establish and sustain a strong team environment to increase location retention, motivation and morale of Team Members. Support area supervisors in the day-to-day operation of their respective area Direct stand functions to ensure a smooth and profitable operation. Assist with training and coaching team members assigned to location. Keep all team members informed of park procedures and policies. Assist leadership in keeping communication with staff and vice versa. Ensure proper PPE is being worn at all times. Ensure temperature logs are being filled out every two hours. Address guest complaints and resolve issues. (Keep management informed of any difficulties in this area) Monitor Sales and Expenses as it relates to the locations that are being overseen. Order all stand supplies, food items and prepare a monthly closing stand inventory sheet. Maintain product par levels. Monitor quality and portion control on all food items. See that food production is adequate for the day's business. Provide feedback to leadership team on ways to improve operation Practice safety methods, and techniques to ensure work areas are safe. Eliminate unsafe physical conditions, equipment, and machine hazards, and other risks in human and operational performance which may cause injury to persons, damage to property, or cause other losses. Follow and enforce all Six Flags Darien Lake, state, and federal labor laws and policies and procedures. Maintain sanitation, cleanliness, safety and food standards in compliance with health department, legal and company standards/guidelines, and ensure adherence by all team members Responsible for making sure all team members comply with the company values and are completing our mission. Ensure that any team member that is injured reports the injury to First Aid immediately. QUALIFICATIONS: Punctual Flexible Trustworthy Excellent communication skills Self-starter Goal oriented Organized Ability to lead by example Knowledge of NYS Labor Laws REQUIRMENTS: Be enrolled in a BOCES or college/university program for Culinary, Food Service, or Restaurant Management (or related discipline) Be able to work nights, weekends, and holidays with flexible availability Commitment to providing first class service to our guests OTHER FUNCTIONS: Any and all other duties that are assigned or necessary in order to support the IPS Department and the park as a whole. While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties when circumstances (e.g., emergencies, changes in workload, rush jobs, staff levels, or technical developments) dictate. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to sit and/stand/and walk for long periods of time throughout the day Must be able to work outdoors at various times throughout the year Requires manual and bi-manual dexterity, fine and gross motor skills, hand/eye coordination, near vision, hearing and speech Requires occasional kneeling and bending Requires occasional walking, reaching above shoulder, pushing and pulling Requires occasional lifts and carries up to 60 pounds Requires occasional carries up to 100 pounds with the assistance of a two wheel hand truck Work environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. This position requires occasional work in or around wetness, confined spaces-cramped quarters, heights, noise, detergents/chemicals, mechanical hazards, moving objects, fumes/odors, dust, mists, gases, or vibrations. The noise level is generally moderate. EQUAL OPPORTUNITY EMPLOYER SIX FLAGS DARIEN LAKE THEME PARK RESORT IS A DRUG FREE WORKPLACE
JOB PURPOSE: Responsible for all operational aspects of all food and beverage units in their respective area. KEY DUTIES AND RESPONSIBILITIES Communicate with the Food and Beverage Manager on all aspects of the Food and Beverage Department. Assist Food and Beverage Attendants and Unit Leads in all phases of stand operation. Opening areas are to make sure all stands are ready to operate at the proper opening times. Closing areas are to make sure all stands are properly shut down, equipment is turned off and all paper work is completed correctly and turned in to its appropriate place. Be aware of all equipment failures and malfunctions and report to Food and Beverage Manager Responsible for seeing that all team members are in proper uniforms and meet the park grooming codes. Maintain budget boundaries. Help maintain a quality and portion control standard on all food items. Ensure proper PPE is worn at all times. Ensure temperature logs are being filled out every two hours. Work on continuously training and coaching all team members. Must be available to work all shifts whether they are morning, afternoon, or evening hours and be available to work Monday through Sunday. Responsible for monitoring equipment and facilities to ensure proper maintenance. Practice safety methods, and techniques to ensure work areas are safe. Eliminate unsafe physical conditions, equipment, and machine hazards, and other risks in human and operational performance which may cause injury to persons, damage to property, or cause other losses. Follow and enforce all Six Flags Darien Lake, state, and federal labor laws and policies and procedures. Maintain sanitation, cleanliness, safety and food standards in compliance with health department, legal and company standards/guidelines, and ensure adherence by all team members Responsible for making sure all team members comply with the company values and are completing our mission. Ensure that any team member that is injured reports the injury to First Aid immediately. QUALIFICATIONS AND REQUIREMENTS Supervisory experience Guest focused Team player Good communication skills Trustworthy Goal oriented Self-starter Knowledge of NYS Labor Laws OTHER FUNCTIONS: Any and all other duties that are assigned or necessary in order to support the IPS Department and the park as a whole. While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties when circumstances (e.g., emergencies, changes in workload, rush jobs, staff levels, or technical developments) dictate. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to sit and/stand/and walk for long periods of time throughout the day. Must be able to work outdoors at various times throughout the year. Requires manual and bi-manual dexterity, fine and gross motor skills, hand/eye coordination, near vision, hearing and speech. Requires occasional kneeling and bending. Requires occasional walking, reaching above shoulder, pushing and pulling. Requires occasional lifts and carries up to 60 pounds. Requires occasional carries up to 100 pounds with the assistance of a two wheel hand truck. Work environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. This position requires occasional work in or around wetness, confined spaces-cramped quarters, heights, noise, detergents/chemicals, mechanical hazards, moving objects, fumes/odors, dust, mists, gases, or vibrations. The noise level is generally moderate. EQUAL OPPORTUNITY EMPLOYER SIX FLAGS DARIEN LAKE THEME PARK RESORT IS A DRUG FREE WORKPLACE
Apr 19, 2024
Full time
JOB PURPOSE: Responsible for all operational aspects of all food and beverage units in their respective area. KEY DUTIES AND RESPONSIBILITIES Communicate with the Food and Beverage Manager on all aspects of the Food and Beverage Department. Assist Food and Beverage Attendants and Unit Leads in all phases of stand operation. Opening areas are to make sure all stands are ready to operate at the proper opening times. Closing areas are to make sure all stands are properly shut down, equipment is turned off and all paper work is completed correctly and turned in to its appropriate place. Be aware of all equipment failures and malfunctions and report to Food and Beverage Manager Responsible for seeing that all team members are in proper uniforms and meet the park grooming codes. Maintain budget boundaries. Help maintain a quality and portion control standard on all food items. Ensure proper PPE is worn at all times. Ensure temperature logs are being filled out every two hours. Work on continuously training and coaching all team members. Must be available to work all shifts whether they are morning, afternoon, or evening hours and be available to work Monday through Sunday. Responsible for monitoring equipment and facilities to ensure proper maintenance. Practice safety methods, and techniques to ensure work areas are safe. Eliminate unsafe physical conditions, equipment, and machine hazards, and other risks in human and operational performance which may cause injury to persons, damage to property, or cause other losses. Follow and enforce all Six Flags Darien Lake, state, and federal labor laws and policies and procedures. Maintain sanitation, cleanliness, safety and food standards in compliance with health department, legal and company standards/guidelines, and ensure adherence by all team members Responsible for making sure all team members comply with the company values and are completing our mission. Ensure that any team member that is injured reports the injury to First Aid immediately. QUALIFICATIONS AND REQUIREMENTS Supervisory experience Guest focused Team player Good communication skills Trustworthy Goal oriented Self-starter Knowledge of NYS Labor Laws OTHER FUNCTIONS: Any and all other duties that are assigned or necessary in order to support the IPS Department and the park as a whole. While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties when circumstances (e.g., emergencies, changes in workload, rush jobs, staff levels, or technical developments) dictate. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to sit and/stand/and walk for long periods of time throughout the day. Must be able to work outdoors at various times throughout the year. Requires manual and bi-manual dexterity, fine and gross motor skills, hand/eye coordination, near vision, hearing and speech. Requires occasional kneeling and bending. Requires occasional walking, reaching above shoulder, pushing and pulling. Requires occasional lifts and carries up to 60 pounds. Requires occasional carries up to 100 pounds with the assistance of a two wheel hand truck. Work environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. This position requires occasional work in or around wetness, confined spaces-cramped quarters, heights, noise, detergents/chemicals, mechanical hazards, moving objects, fumes/odors, dust, mists, gases, or vibrations. The noise level is generally moderate. EQUAL OPPORTUNITY EMPLOYER SIX FLAGS DARIEN LAKE THEME PARK RESORT IS A DRUG FREE WORKPLACE
JOB PURPOSE: Responsible for all operational aspects of all Food and Beverage units in their respective area. KEY DUTIES AND RESPONSIBILITIES Communicate with the Food and Beverage Manager on all aspects of the Food and Beverage Department. Maintain budget boundaries. Comply with NYS labor laws. Keep within Genesee County Health codes. Ensure to keep staff in standard uniform and within Six Flags Darien Lake grooming codes. Work with Scheduling Coordinator on scheduling difficulties. Maintain quality and portion control on all food items. Continuously train all staff. Will set standards and continue to train all seasonal leadership to adhere to these standards. Ensure the best quality food and service is given to guests. Assist in unit inspections along with daily safety auditing on food safety and general safety, to report to food management and the Safety Department. Must be available to work all shifts whether they are morning, afternoon, or evening hours. Must be available to work Monday through Sunday. All other duties assigned or necessary to support the park as a whole and the Food and Beverage Department. Management reserves the right to add or remove duties when circumstances dictate. Responsible for making sure all team members comply with the company values and are completing our mission. Practice safety methods, and techniques to ensure work areas are safe. Eliminate unsafe physical conditions, equipment, and machine hazards, and other risks in human and operational performance which may cause injury to persons, damage to property, or cause other losses. Ensure that any employee that is injured reports the injury to First Aid immediately. QUALIFICATIONS AND REQUIREMENTS Supervisory experience Guest focused Team player Good communication skills Trustworthy Goal oriented Self-starter Knows the labor laws OTHER FUNCTIONS: Any and all other duties that are assigned or necessary in order to support the IPS Department and the park as a whole. While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties when circumstances (e.g., emergencies, changes in workload, rush jobs, staff levels, or technical developments) dictate. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to sit and/stand/and walk for long periods of time throughout the day. Must be able to work outdoors at various times throughout the year. Requires manual and bi-manual dexterity, fine and gross motor skills, hand/eye coordination, near vision, hearing and speech. Requires occasional kneeling and bending. Requires occasional walking, reaching above shoulder, pushing and pulling. Requires occasional lifts and carries up to 60 pounds. Requires occasional carries up to 100 pounds with the assistance of a two wheel hand truck. Work environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. This position requires occasional work in or around wetness, confined spaces-cramped quarters, heights, noise, detergents/chemicals, mechanical hazards, moving objects, fumes/odors, dust, mists, gases, or vibrations. The noise level is generally moderate. EQUAL OPPORTUNITY EMPLOYER SIS FLAGS DARIEN LAKE THEME PARK RESORT IS A DRUG FREE WORKPLACE
Apr 19, 2024
Full time
JOB PURPOSE: Responsible for all operational aspects of all Food and Beverage units in their respective area. KEY DUTIES AND RESPONSIBILITIES Communicate with the Food and Beverage Manager on all aspects of the Food and Beverage Department. Maintain budget boundaries. Comply with NYS labor laws. Keep within Genesee County Health codes. Ensure to keep staff in standard uniform and within Six Flags Darien Lake grooming codes. Work with Scheduling Coordinator on scheduling difficulties. Maintain quality and portion control on all food items. Continuously train all staff. Will set standards and continue to train all seasonal leadership to adhere to these standards. Ensure the best quality food and service is given to guests. Assist in unit inspections along with daily safety auditing on food safety and general safety, to report to food management and the Safety Department. Must be available to work all shifts whether they are morning, afternoon, or evening hours. Must be available to work Monday through Sunday. All other duties assigned or necessary to support the park as a whole and the Food and Beverage Department. Management reserves the right to add or remove duties when circumstances dictate. Responsible for making sure all team members comply with the company values and are completing our mission. Practice safety methods, and techniques to ensure work areas are safe. Eliminate unsafe physical conditions, equipment, and machine hazards, and other risks in human and operational performance which may cause injury to persons, damage to property, or cause other losses. Ensure that any employee that is injured reports the injury to First Aid immediately. QUALIFICATIONS AND REQUIREMENTS Supervisory experience Guest focused Team player Good communication skills Trustworthy Goal oriented Self-starter Knows the labor laws OTHER FUNCTIONS: Any and all other duties that are assigned or necessary in order to support the IPS Department and the park as a whole. While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties when circumstances (e.g., emergencies, changes in workload, rush jobs, staff levels, or technical developments) dictate. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to sit and/stand/and walk for long periods of time throughout the day. Must be able to work outdoors at various times throughout the year. Requires manual and bi-manual dexterity, fine and gross motor skills, hand/eye coordination, near vision, hearing and speech. Requires occasional kneeling and bending. Requires occasional walking, reaching above shoulder, pushing and pulling. Requires occasional lifts and carries up to 60 pounds. Requires occasional carries up to 100 pounds with the assistance of a two wheel hand truck. Work environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. This position requires occasional work in or around wetness, confined spaces-cramped quarters, heights, noise, detergents/chemicals, mechanical hazards, moving objects, fumes/odors, dust, mists, gases, or vibrations. The noise level is generally moderate. EQUAL OPPORTUNITY EMPLOYER SIS FLAGS DARIEN LAKE THEME PARK RESORT IS A DRUG FREE WORKPLACE
JOB PURPOSE: To greet cabana guests and provide assistance, as well as checking for reservations and serve beverages to guests as needed. KEY DUTIES AND RESPONSIBILITIES Comply with all Darien Lake policies & procedures. Operate your area in a safe, efficient manner. Assist all guests in the cabana and chair rental areas. Continuously strive for quality service, guest satisfaction, & safety. Maintain knowledge of and follow all food safety and stand operations procedures. Adhere to all operating procedures as outlined in the park and cabanas SOPs. Maintain an entertaining environment with quality guest service as the primary concern. Create a FUN & PROFESSIONAL environment QUALIFICATIONS AND REQUIREMENTS Must be at least 14 years of age Must be available to work flexible hours, including nights, holidays, & weekends Must be able to communicate effectively in the English language to individuals and/or large groups of people OTHER FUNCTIONS: Any and all other duties that is assigned or necessary in order to support the IPS Department and the park as a whole. While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties when circumstances (e.g., emergencies, changes in workload, rush jobs, staff levels, or technical developments) dictate. SUPERVISORY RESPONSIBILITIES: This position has no supervisory responsibilities. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to sit and/stand/and walk for long periods of time throughout the day Must be able to work outdoors at various times throughout the year Requires manual and bi-manual dexterity, fine and gross motor skills, hand/eye coordination, near vision, hearing and speech Requires occasional kneeling and bending Requires occasional walking, reaching above shoulder, pushing and pulling Requires occasional lifts and carries up to 60 pounds Work environment: While performing the duties of this job, the Team Member is exposed to weather conditions prevalent at the time. This position requires occasional work in or around wetness, confined spaces-cramped quarters, heights, noise, detergents/chemicals, mechanical hazards, moving objects, fumes/odors, dust, mists, gases, or vibrations. The noise level is generally moderate. EQUAL OPPORTUNITY EMPLOYER DARIEN LAKE THEME PARK RESORT IS A DRUG FREE WORKPLACE
Apr 19, 2024
Full time
JOB PURPOSE: To greet cabana guests and provide assistance, as well as checking for reservations and serve beverages to guests as needed. KEY DUTIES AND RESPONSIBILITIES Comply with all Darien Lake policies & procedures. Operate your area in a safe, efficient manner. Assist all guests in the cabana and chair rental areas. Continuously strive for quality service, guest satisfaction, & safety. Maintain knowledge of and follow all food safety and stand operations procedures. Adhere to all operating procedures as outlined in the park and cabanas SOPs. Maintain an entertaining environment with quality guest service as the primary concern. Create a FUN & PROFESSIONAL environment QUALIFICATIONS AND REQUIREMENTS Must be at least 14 years of age Must be available to work flexible hours, including nights, holidays, & weekends Must be able to communicate effectively in the English language to individuals and/or large groups of people OTHER FUNCTIONS: Any and all other duties that is assigned or necessary in order to support the IPS Department and the park as a whole. While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties when circumstances (e.g., emergencies, changes in workload, rush jobs, staff levels, or technical developments) dictate. SUPERVISORY RESPONSIBILITIES: This position has no supervisory responsibilities. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to sit and/stand/and walk for long periods of time throughout the day Must be able to work outdoors at various times throughout the year Requires manual and bi-manual dexterity, fine and gross motor skills, hand/eye coordination, near vision, hearing and speech Requires occasional kneeling and bending Requires occasional walking, reaching above shoulder, pushing and pulling Requires occasional lifts and carries up to 60 pounds Work environment: While performing the duties of this job, the Team Member is exposed to weather conditions prevalent at the time. This position requires occasional work in or around wetness, confined spaces-cramped quarters, heights, noise, detergents/chemicals, mechanical hazards, moving objects, fumes/odors, dust, mists, gases, or vibrations. The noise level is generally moderate. EQUAL OPPORTUNITY EMPLOYER DARIEN LAKE THEME PARK RESORT IS A DRUG FREE WORKPLACE
Must be 18 years + to work in this position SUMMARY: The Front Desk Clerk is responsible for checking guests in and out and reconciling guest accounts. ESSENTIAL DUTIES AND RESPONSIBILITIES Greet guests and determine if guests have a reservation. If yes, searches computer file and prints out registration forms, obtains signatures and identification, files copy of registration form and retrieves same upon check-out. Prepares keys for proper room. Makes decision as to which room to give to guest, based on guest requirements and desires. Assists with billing inquiries and refunds. Blocks rooms for Groups, VIPs, Sales and Casino Departments. Other related duties as assigned. Must be available for scheduled work. Must exhibit the Family Style Service model at all times. SUPERVISORY RESPONSIBILITIES None. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. All Employees must be knowledgeable to all Company policies and procedures, including fire and safety regulations. EDUCATION and/or EXPERIENCE High school diploma or equivalent required. One or more years related experience and/or training, or equivalent combination of education and experience. LANGUAGE SKILLS Must be able to effectively communicate in English. MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. COMPUTER SKILLS Must have a working knowledge of Microsoft Office products.
Apr 19, 2024
Full time
Must be 18 years + to work in this position SUMMARY: The Front Desk Clerk is responsible for checking guests in and out and reconciling guest accounts. ESSENTIAL DUTIES AND RESPONSIBILITIES Greet guests and determine if guests have a reservation. If yes, searches computer file and prints out registration forms, obtains signatures and identification, files copy of registration form and retrieves same upon check-out. Prepares keys for proper room. Makes decision as to which room to give to guest, based on guest requirements and desires. Assists with billing inquiries and refunds. Blocks rooms for Groups, VIPs, Sales and Casino Departments. Other related duties as assigned. Must be available for scheduled work. Must exhibit the Family Style Service model at all times. SUPERVISORY RESPONSIBILITIES None. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. All Employees must be knowledgeable to all Company policies and procedures, including fire and safety regulations. EDUCATION and/or EXPERIENCE High school diploma or equivalent required. One or more years related experience and/or training, or equivalent combination of education and experience. LANGUAGE SKILLS Must be able to effectively communicate in English. MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. COMPUTER SKILLS Must have a working knowledge of Microsoft Office products.
ESSENTIAL JOB FUNCTIONS: Deals the games in accordance with company policies and procedures and applicable gaming regulations Protects and controls the game Interacts with guests, delivering the highest level of customer service Notifies supervisor or shift manager of any issues or irregularities Exchanges currency for gaming chips; accurately pays or collects bets Performs other duties as assigned Game knowledge must include Craps and Pitch. EDUCATION and/or EXPERIENCE: High School diploma or equivalent (GED) required 1 year dealing experience or successful completion of an approved course of study in Table Games Must be able to obtain a MS Gaming permit Proven knowledge in, and ability to deal assigned games; lengths of experience must be commensurate with the level of skill required for the specific game Must be able to speak, read, and write in English Must be 21 years of age or olderLANGUAGE SKILLS: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Must be able to respond to visual and aural cues.REASONING ABILITY: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.PHYSICAL DEMANDS:The physical demands described here are representatives of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to maneuver to all areas of the casino. Must be able to stand for the majority of assigned shift. Must be able to reach in front of body, grip and hold item Must be able to work in an noise-filled environment where smoking is permitted
Apr 19, 2024
Full time
ESSENTIAL JOB FUNCTIONS: Deals the games in accordance with company policies and procedures and applicable gaming regulations Protects and controls the game Interacts with guests, delivering the highest level of customer service Notifies supervisor or shift manager of any issues or irregularities Exchanges currency for gaming chips; accurately pays or collects bets Performs other duties as assigned Game knowledge must include Craps and Pitch. EDUCATION and/or EXPERIENCE: High School diploma or equivalent (GED) required 1 year dealing experience or successful completion of an approved course of study in Table Games Must be able to obtain a MS Gaming permit Proven knowledge in, and ability to deal assigned games; lengths of experience must be commensurate with the level of skill required for the specific game Must be able to speak, read, and write in English Must be 21 years of age or olderLANGUAGE SKILLS: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Must be able to respond to visual and aural cues.REASONING ABILITY: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.PHYSICAL DEMANDS:The physical demands described here are representatives of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to maneuver to all areas of the casino. Must be able to stand for the majority of assigned shift. Must be able to reach in front of body, grip and hold item Must be able to work in an noise-filled environment where smoking is permitted