Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Maintains standards of quality and cleanliness throughout daily assignments. Observes all house and safety rules, housekeeping room procedures, and security procedures. Cleans and services assigned guest rooms by category priority according to franchise and hotel standards. Returns and restocks cart at end of shift. Complete additional deep cleaning / seasonal cleaning functions as scheduled. Other duties as assigned. Responsibilities Clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms. Qualifications Minimum one year cleaning experience; previous hotel experience preferred. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. Knowledge of proper chemical handling. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Apr 20, 2024
Full time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Maintains standards of quality and cleanliness throughout daily assignments. Observes all house and safety rules, housekeeping room procedures, and security procedures. Cleans and services assigned guest rooms by category priority according to franchise and hotel standards. Returns and restocks cart at end of shift. Complete additional deep cleaning / seasonal cleaning functions as scheduled. Other duties as assigned. Responsibilities Clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms. Qualifications Minimum one year cleaning experience; previous hotel experience preferred. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. Knowledge of proper chemical handling. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Maintains standards of quality and cleanliness throughout daily assignments. Observes all house and safety rules, housekeeping room procedures, and security procedures. Cleans and services assigned guest rooms by category priority according to franchise and hotel standards. Returns and restocks cart at end of shift. Complete additional deep cleaning / seasonal cleaning functions as scheduled. Other duties as assigned. Responsibilities Clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms. Qualifications Minimum one year cleaning experience; previous hotel experience preferred. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. Knowledge of proper chemical handling. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Apr 20, 2024
Full time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Maintains standards of quality and cleanliness throughout daily assignments. Observes all house and safety rules, housekeeping room procedures, and security procedures. Cleans and services assigned guest rooms by category priority according to franchise and hotel standards. Returns and restocks cart at end of shift. Complete additional deep cleaning / seasonal cleaning functions as scheduled. Other duties as assigned. Responsibilities Clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms. Qualifications Minimum one year cleaning experience; previous hotel experience preferred. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. Knowledge of proper chemical handling. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Maintains standards of quality and cleanliness throughout daily assignments. Observes all house and safety rules, housekeeping room procedures, and security procedures. Cleans and services assigned guest rooms by category priority according to franchise and hotel standards. Returns and restocks cart at end of shift. Complete additional deep cleaning / seasonal cleaning functions as scheduled. Other duties as assigned. Responsibilities Clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms. Qualifications Minimum one year cleaning experience; previous hotel experience preferred. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. Knowledge of proper chemical handling. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Apr 20, 2024
Full time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Maintains standards of quality and cleanliness throughout daily assignments. Observes all house and safety rules, housekeeping room procedures, and security procedures. Cleans and services assigned guest rooms by category priority according to franchise and hotel standards. Returns and restocks cart at end of shift. Complete additional deep cleaning / seasonal cleaning functions as scheduled. Other duties as assigned. Responsibilities Clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms. Qualifications Minimum one year cleaning experience; previous hotel experience preferred. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. Knowledge of proper chemical handling. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Are YOU an enthusiastic and energetic professional who loves people? We are looking for a full-time team player who loves to make people happy! Our hotel is currently accepting resumes and applications for the position of Guest Service Agent with the Front Office team. A Guest Service Agent is responsible for selling rooms, registering and assisting arriving and in-house guests, in the hotel's continuing effort to deliver outstanding guest service and financial profitability. We are central Virginia's largest hotel management company! Having tripled in size to 65 hotels over the past ten years and with an aggressive portfolio across full and select service brands, we also own and operate hotels under Hyatt, Hilton, Marriott, InterContinental and Choice flags. We offer a competitive salary and benefit package. Our benefits plan is comprehensive to include medical, vision, dental, life insurance, spouse life insurance, child life insurance, short and long term disability, 401-K, life insurance, critical illness, pet insurance and an employee assistance program. In addition, we offer paid time off and hotel discounts among other perks and benefits. Local candidates are encouraged to apply. General Requirements: Must have a personality and available to work all shifts including early morning, late morning, early afternoon, late evening, weekends and holidays, based on business needs. Must have demonstrated customer service experience in either retail or service industry. A high school diploma is required. A 2-year or 4-year college degree in communications, business management, consumer behavior, hotel operations, tourism management is beneficial, but is not required. Experience and Skills: Excellent reading, writing & oral proficiency in the English language. Previous customer service, hotel, and/or related experience helpful. Multiple languages are beneficial, but are not required. Excellent organizational skills Excellent attention to detail Ability to multitask Excellent Communication Skills Able to handle a large volume of guest interactions in an efficient and courteous manner; Proficient in Microsoft Office productivity programs, general Internet programs Work well under pressure, requires being a team player. Efficient cash handling and general proficiency with using a calculator. Knowledge of Hilton OnQ is recommended DUTIES AND RESPONSIBILITIES: Consistent and dependable attendance performance, based on business needs. Employee is expected to have reliable transportation to and from the workplace. Greet every guest with a smile and maintain eye contact. Must be courteous and gracious, maintaining a professional demeanor at all times. Maintain high standards of personal appearance and grooming, which includes adhering to the proper dress code when working. Establish and maintain good communications and team work with fellow colleagues and other departments within the hotel Handle all aspects of guest check-ins and guest check-outs as defined by the property standards. Answer incoming telephone calls, transfer calls to the appropriate department or transmit messages. Responsible for cash handling, posting charges to guestrooms, verifying credit cards and balancing bank at the end of the shift. Take, confirm or change reservations as needed within guidelines established by the property management. Be available and ready to assist guests with their needs- including, but not limited to: information about the property, assistance with luggage or with directions to restaurant, sightseeing locations and local events. Take ownership of all service issues brought to your attention by guests. Always communicate with other employees with empathy and respect. Must complete shift reports including call arounds, bucket checks, folio balances, etc. Maintain proper operation of all aspects of our Property Management System. Understand all fire/safety procedures and provide necessary assistance to guests and employee in the event of an emergency. Participate in scheduled departmental and administrative meetings and special company events as requested. We are proud to be an equal opportunity employer and maintain a drug free work environment. We participate in E-Verify to assure the employment eligibility of our staff to work in the United States. We do background and reference checks on potential employees. Please see our website for more information: JB.0.00.LN
Apr 19, 2024
Full time
Are YOU an enthusiastic and energetic professional who loves people? We are looking for a full-time team player who loves to make people happy! Our hotel is currently accepting resumes and applications for the position of Guest Service Agent with the Front Office team. A Guest Service Agent is responsible for selling rooms, registering and assisting arriving and in-house guests, in the hotel's continuing effort to deliver outstanding guest service and financial profitability. We are central Virginia's largest hotel management company! Having tripled in size to 65 hotels over the past ten years and with an aggressive portfolio across full and select service brands, we also own and operate hotels under Hyatt, Hilton, Marriott, InterContinental and Choice flags. We offer a competitive salary and benefit package. Our benefits plan is comprehensive to include medical, vision, dental, life insurance, spouse life insurance, child life insurance, short and long term disability, 401-K, life insurance, critical illness, pet insurance and an employee assistance program. In addition, we offer paid time off and hotel discounts among other perks and benefits. Local candidates are encouraged to apply. General Requirements: Must have a personality and available to work all shifts including early morning, late morning, early afternoon, late evening, weekends and holidays, based on business needs. Must have demonstrated customer service experience in either retail or service industry. A high school diploma is required. A 2-year or 4-year college degree in communications, business management, consumer behavior, hotel operations, tourism management is beneficial, but is not required. Experience and Skills: Excellent reading, writing & oral proficiency in the English language. Previous customer service, hotel, and/or related experience helpful. Multiple languages are beneficial, but are not required. Excellent organizational skills Excellent attention to detail Ability to multitask Excellent Communication Skills Able to handle a large volume of guest interactions in an efficient and courteous manner; Proficient in Microsoft Office productivity programs, general Internet programs Work well under pressure, requires being a team player. Efficient cash handling and general proficiency with using a calculator. Knowledge of Hilton OnQ is recommended DUTIES AND RESPONSIBILITIES: Consistent and dependable attendance performance, based on business needs. Employee is expected to have reliable transportation to and from the workplace. Greet every guest with a smile and maintain eye contact. Must be courteous and gracious, maintaining a professional demeanor at all times. Maintain high standards of personal appearance and grooming, which includes adhering to the proper dress code when working. Establish and maintain good communications and team work with fellow colleagues and other departments within the hotel Handle all aspects of guest check-ins and guest check-outs as defined by the property standards. Answer incoming telephone calls, transfer calls to the appropriate department or transmit messages. Responsible for cash handling, posting charges to guestrooms, verifying credit cards and balancing bank at the end of the shift. Take, confirm or change reservations as needed within guidelines established by the property management. Be available and ready to assist guests with their needs- including, but not limited to: information about the property, assistance with luggage or with directions to restaurant, sightseeing locations and local events. Take ownership of all service issues brought to your attention by guests. Always communicate with other employees with empathy and respect. Must complete shift reports including call arounds, bucket checks, folio balances, etc. Maintain proper operation of all aspects of our Property Management System. Understand all fire/safety procedures and provide necessary assistance to guests and employee in the event of an emergency. Participate in scheduled departmental and administrative meetings and special company events as requested. We are proud to be an equal opportunity employer and maintain a drug free work environment. We participate in E-Verify to assure the employment eligibility of our staff to work in the United States. We do background and reference checks on potential employees. Please see our website for more information: JB.0.00.LN
Do you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You'll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today!Compensation: $18 - $20 hourly Responsibilities: Mitigate customer complaints as needed Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information Work with the housekeeping staff to ensure rooms are ready for new guests Take incoming calls, online and in-person room bookings requests, and answer questions about guests' needs involving room rates, available rooms, amenities, rewards programs, and special requests Bookkeeping: keep accurate records of all hotel guest account information Qualifications: High school graduate, GED recipient, or equivalent 1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills Has previous experience or working knowledge of Microsoft Office and reservation management systems Has experience answering telephone calls and troubleshooting stressful situations About Company A gathering place for wanderers and a resting place for free spirits, each Bluebird by Lark draws inspiration from the great American tradition of hitting the open road with the wind in your hair and the unexpected unfurling before you. There are unforgettable discoveries just miles from your doorstep, and life-changing experiences further afield-and we'll be waiting for you when you get there. Think of Bluebird as the friend who discovered the coolest new place and can't wait to show you around. A place where adventurers of all stripes gather around the fire to tell stories from the road. A place destined to become one of your favorite memories from along the way-because we know that it's the moments in-between that often mean the most to us. Website: Compensation details: 18-20 Hourly Wage PI151cf2674f75-8504
Apr 19, 2024
Full time
Do you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You'll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today!Compensation: $18 - $20 hourly Responsibilities: Mitigate customer complaints as needed Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information Work with the housekeeping staff to ensure rooms are ready for new guests Take incoming calls, online and in-person room bookings requests, and answer questions about guests' needs involving room rates, available rooms, amenities, rewards programs, and special requests Bookkeeping: keep accurate records of all hotel guest account information Qualifications: High school graduate, GED recipient, or equivalent 1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills Has previous experience or working knowledge of Microsoft Office and reservation management systems Has experience answering telephone calls and troubleshooting stressful situations About Company A gathering place for wanderers and a resting place for free spirits, each Bluebird by Lark draws inspiration from the great American tradition of hitting the open road with the wind in your hair and the unexpected unfurling before you. There are unforgettable discoveries just miles from your doorstep, and life-changing experiences further afield-and we'll be waiting for you when you get there. Think of Bluebird as the friend who discovered the coolest new place and can't wait to show you around. A place where adventurers of all stripes gather around the fire to tell stories from the road. A place destined to become one of your favorite memories from along the way-because we know that it's the moments in-between that often mean the most to us. Website: Compensation details: 18-20 Hourly Wage PI151cf2674f75-8504
Lark Hotels is seeking a full-time Guest Experience Associates at Bluebird Dennisport. Guest Experience Associates are the first face guests of the hotel see, and they are responsible for interaction with in-house guests, answering phone calls, providing concierge services, and prepping breakfast. Guest Experience Associates demonstrate exceptional hospitality in an attentive, friendly, and efficient manner going above and beyond to ensure that guest experiences will be worth remembering. The key service roles begin with greeting guests and end with delivering a departure experience that makes a guest book their next stay! This position requires an outgoing, enthusiastic personality, strong attention to detail, and the ability to work without constant direct supervision. Basic cooking/baking knowledge is preferred. If you love interacting with people in a positive work environment, apply now! Compensation: $19 hour Responsibilities: Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible. Register and orient arriving guests according to property standards. Be knowledgeable about the property, its programs, amenities and experiences. Have a working knowledge of property's phone and other communication systems. Answer telephone calls with a pleasant demeanor according to property etiquette, listening carefully to caller's requests, and clearly taking, dating, distributing or filing notes as needed. Be knowledgeable of your role in the properties reservations process. Qualifications: 1+ year of hotel industry experience or related job preferred Comfortable taking telephone calls and mitigating stressful situations High school diploma, GED, or equivalent Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills About Company Our stylish rooms, suites, and cottages have everything you need (and nothing you don't) for a relaxing, affordable trip to the Cape. In the heart of the Cape, and considered a "beachers' paradise", the village of Dennis Port is right on the Nantucket Sound. Offering warm ocean temps that beckon swimmers, boaters, and surfers from far and wide, the nearest beaches and waterfront dining are just a 1/2 mile from our front door. Just minutes from the beach, spend a day sunbathing on the sand or getting out on the water. The surf is waiting! Stay in the heart of Cape Cod at Bluebird Dennisport. Website: Compensation details: 19-19 Hourly Wage PIa38c00c1-
Apr 19, 2024
Full time
Lark Hotels is seeking a full-time Guest Experience Associates at Bluebird Dennisport. Guest Experience Associates are the first face guests of the hotel see, and they are responsible for interaction with in-house guests, answering phone calls, providing concierge services, and prepping breakfast. Guest Experience Associates demonstrate exceptional hospitality in an attentive, friendly, and efficient manner going above and beyond to ensure that guest experiences will be worth remembering. The key service roles begin with greeting guests and end with delivering a departure experience that makes a guest book their next stay! This position requires an outgoing, enthusiastic personality, strong attention to detail, and the ability to work without constant direct supervision. Basic cooking/baking knowledge is preferred. If you love interacting with people in a positive work environment, apply now! Compensation: $19 hour Responsibilities: Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible. Register and orient arriving guests according to property standards. Be knowledgeable about the property, its programs, amenities and experiences. Have a working knowledge of property's phone and other communication systems. Answer telephone calls with a pleasant demeanor according to property etiquette, listening carefully to caller's requests, and clearly taking, dating, distributing or filing notes as needed. Be knowledgeable of your role in the properties reservations process. Qualifications: 1+ year of hotel industry experience or related job preferred Comfortable taking telephone calls and mitigating stressful situations High school diploma, GED, or equivalent Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills About Company Our stylish rooms, suites, and cottages have everything you need (and nothing you don't) for a relaxing, affordable trip to the Cape. In the heart of the Cape, and considered a "beachers' paradise", the village of Dennis Port is right on the Nantucket Sound. Offering warm ocean temps that beckon swimmers, boaters, and surfers from far and wide, the nearest beaches and waterfront dining are just a 1/2 mile from our front door. Just minutes from the beach, spend a day sunbathing on the sand or getting out on the water. The surf is waiting! Stay in the heart of Cape Cod at Bluebird Dennisport. Website: Compensation details: 19-19 Hourly Wage PIa38c00c1-
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Maintains standards of quality and cleanliness throughout daily assignments. Observes all house and safety rules, housekeeping room procedures, and security procedures. Cleans and services assigned guest rooms by category priority according to franchise and hotel standards. Returns and restocks cart at end of shift. Complete additional deep cleaning / seasonal cleaning functions as scheduled. Other duties as assigned. Responsibilities Clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms. Qualifications Minimum one year cleaning experience; previous hotel experience preferred. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. Knowledge of proper chemical handling. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Apr 19, 2024
Full time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Maintains standards of quality and cleanliness throughout daily assignments. Observes all house and safety rules, housekeeping room procedures, and security procedures. Cleans and services assigned guest rooms by category priority according to franchise and hotel standards. Returns and restocks cart at end of shift. Complete additional deep cleaning / seasonal cleaning functions as scheduled. Other duties as assigned. Responsibilities Clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms. Qualifications Minimum one year cleaning experience; previous hotel experience preferred. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. Knowledge of proper chemical handling. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Maintains standards of quality and cleanliness throughout daily assignments. Observes all house and safety rules, housekeeping room procedures, and security procedures. Cleans and services assigned guest rooms by category priority according to franchise and hotel standards. Returns and restocks cart at end of shift. Complete additional deep cleaning / seasonal cleaning functions as scheduled. Other duties as assigned. Responsibilities Clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms. Qualifications Minimum one year cleaning experience; previous hotel experience preferred. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. Knowledge of proper chemical handling. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Apr 18, 2024
Full time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Maintains standards of quality and cleanliness throughout daily assignments. Observes all house and safety rules, housekeeping room procedures, and security procedures. Cleans and services assigned guest rooms by category priority according to franchise and hotel standards. Returns and restocks cart at end of shift. Complete additional deep cleaning / seasonal cleaning functions as scheduled. Other duties as assigned. Responsibilities Clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms. Qualifications Minimum one year cleaning experience; previous hotel experience preferred. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. Knowledge of proper chemical handling. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Starting Hourly Rate / Salario por Hora Inicial: $15.75 USD per hour ALL ABOUT TARGET Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here . ALL ABOUT SMALL FORMATS We enable a consistent experience for our guests by ensuring product is in stock, available, accurately priced and signed on the sales floor in our smallest format stores. Experts of service, operations, process and efficiency, this team is responsible for being proficient in all areas of the store to complete duties such as, but not limited to, cashiering, stocking, presentation and price accuracy. You'll provide exceptional guest service, customizing each experience and anticipating guest needs. At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Small Format Team Member can provide you with the: Knowledge of guest service fundamentals and experience building a guest first culture across the store Experience in retail business fundamentals including: department sales trends, pricing and promotion strategies, inventory management, and process efficiency & improvement Experience supporting daily/weekly workload to support business priorities and deliver on sales goals As a Small Format Team Member, no two days are ever the same, but a typical day will most likely include the following responsibilities: Create a welcoming experience by authentically greeting all guests Observe to quickly understand whether a guest needs assistance or wants to interact. Follow body language and verbal cues to tailor your approach. Engage with guests in a genuine way, which includes asking questions to better understand their specific needs. Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience. Thank the guest in a genuine way and let them know we're happy they chose to shop at Target. Help guests as you complete workload with minimal guest disruption Work in all departments to ensure sales floor is full, zoned and in stock for guests Push and stock product to sales floor Execute adjacency changes, transitions, revisions and sales plans for all departments Conduct weekly price change workload and ensure regular and promotional signing is set accurately for all departments Complete scans and system audit functions to ensure inventory accuracy Support execution of major transitions and ISM Maintain interior and exterior brand, including emptying garbage cans and attending to restroom cleanliness, collecting carts, charging electronic carts, RVM maintenance (if applicable) and attending to spills throughout the store as needed. Accurately execute all pulls (i.e., daily Fills, out of stock, manual and guest requests) and backstock product from all departments Process all inbound deliveries (using the receive application) to ensure inventory accuracy Complete all backroom daily and weekly audits Operate power equipment only if certified Maintain backroom organization and location accuracy and follow equipment guidelines Follow processes accurately with attention to detail, monitor own progress and accurately prioritize tasks Demonstrate a culture of ethical conduct, safety and compliance Work in a safe manner at all times to benefit yourself and others; identify and correct hazards; comply with all safety policies and best practices. Support guest services such as back-up cashier, order pick up (OPU) and Drive-up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws All other duties based on business needs WHAT WE ARE LOOKING FOR We might be a great match if: Working in a fun and energetic environment makes you excited . We work efficiently and as a team to deliver for our guests Providing service to our guests that makes them say I LOVE TARGET! excites you . That's why we love working at Target Stocking, Setting and Selling Target products sounds like your thing That's the core of what we do You aren't looking for Monday thru Friday job where you are at a computer all day We are busy all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewarded The good news is that we have some amazing training that will help teach you everything you need to know to be a Small Format Team Member. But,there are a few skills you should have from the get-go: Welcoming and helpful attitude toward guests and other team members Learn and adapt to current technology needs Work both independently and with a team Resolve guest questions quickly on the spot Attention to detail and follow a multi-step process We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect: Accurately handle cash register operations Climb up and down ladders Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds Flexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessary. Find competitive benefits from financial and education to well-being and beyond at . Americans with Disabilities Act (ADA) Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Supply Chain Facility or reach out to Guest Services at 1- for additional information. Applications for this role are accepted on an ongoing basis and there is no application deadline. Las solicitudes para este puesto se aceptan de forma continua y no hay fecha lÃmite de solicitud.
Apr 18, 2024
Full time
Starting Hourly Rate / Salario por Hora Inicial: $15.75 USD per hour ALL ABOUT TARGET Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here . ALL ABOUT SMALL FORMATS We enable a consistent experience for our guests by ensuring product is in stock, available, accurately priced and signed on the sales floor in our smallest format stores. Experts of service, operations, process and efficiency, this team is responsible for being proficient in all areas of the store to complete duties such as, but not limited to, cashiering, stocking, presentation and price accuracy. You'll provide exceptional guest service, customizing each experience and anticipating guest needs. At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Small Format Team Member can provide you with the: Knowledge of guest service fundamentals and experience building a guest first culture across the store Experience in retail business fundamentals including: department sales trends, pricing and promotion strategies, inventory management, and process efficiency & improvement Experience supporting daily/weekly workload to support business priorities and deliver on sales goals As a Small Format Team Member, no two days are ever the same, but a typical day will most likely include the following responsibilities: Create a welcoming experience by authentically greeting all guests Observe to quickly understand whether a guest needs assistance or wants to interact. Follow body language and verbal cues to tailor your approach. Engage with guests in a genuine way, which includes asking questions to better understand their specific needs. Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience. Thank the guest in a genuine way and let them know we're happy they chose to shop at Target. Help guests as you complete workload with minimal guest disruption Work in all departments to ensure sales floor is full, zoned and in stock for guests Push and stock product to sales floor Execute adjacency changes, transitions, revisions and sales plans for all departments Conduct weekly price change workload and ensure regular and promotional signing is set accurately for all departments Complete scans and system audit functions to ensure inventory accuracy Support execution of major transitions and ISM Maintain interior and exterior brand, including emptying garbage cans and attending to restroom cleanliness, collecting carts, charging electronic carts, RVM maintenance (if applicable) and attending to spills throughout the store as needed. Accurately execute all pulls (i.e., daily Fills, out of stock, manual and guest requests) and backstock product from all departments Process all inbound deliveries (using the receive application) to ensure inventory accuracy Complete all backroom daily and weekly audits Operate power equipment only if certified Maintain backroom organization and location accuracy and follow equipment guidelines Follow processes accurately with attention to detail, monitor own progress and accurately prioritize tasks Demonstrate a culture of ethical conduct, safety and compliance Work in a safe manner at all times to benefit yourself and others; identify and correct hazards; comply with all safety policies and best practices. Support guest services such as back-up cashier, order pick up (OPU) and Drive-up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws All other duties based on business needs WHAT WE ARE LOOKING FOR We might be a great match if: Working in a fun and energetic environment makes you excited . We work efficiently and as a team to deliver for our guests Providing service to our guests that makes them say I LOVE TARGET! excites you . That's why we love working at Target Stocking, Setting and Selling Target products sounds like your thing That's the core of what we do You aren't looking for Monday thru Friday job where you are at a computer all day We are busy all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewarded The good news is that we have some amazing training that will help teach you everything you need to know to be a Small Format Team Member. But,there are a few skills you should have from the get-go: Welcoming and helpful attitude toward guests and other team members Learn and adapt to current technology needs Work both independently and with a team Resolve guest questions quickly on the spot Attention to detail and follow a multi-step process We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect: Accurately handle cash register operations Climb up and down ladders Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds Flexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessary. Find competitive benefits from financial and education to well-being and beyond at . Americans with Disabilities Act (ADA) Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Supply Chain Facility or reach out to Guest Services at 1- for additional information. Applications for this role are accepted on an ongoing basis and there is no application deadline. Las solicitudes para este puesto se aceptan de forma continua y no hay fecha lÃmite de solicitud.
Starting Hourly Rate / Salario por Hora Inicial: $15.50 USD per hour ALL ABOUT TARGET Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here . ALL ABOUT SMALL FORMATS We enable a consistent experience for our guests by ensuring product is in stock, available, accurately priced and signed on the sales floor in our smallest format stores. Experts of service, operations, process and efficiency, this team is responsible for being proficient in all areas of the store to complete duties such as, but not limited to, cashiering, stocking, presentation and price accuracy. You'll provide exceptional guest service, customizing each experience and anticipating guest needs. At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Small Format Team Member can provide you with the: Knowledge of guest service fundamentals and experience building a guest first culture across the store Experience in retail business fundamentals including: department sales trends, pricing and promotion strategies, inventory management, and process efficiency & improvement Experience supporting daily/weekly workload to support business priorities and deliver on sales goals As a Small Format Team Member, no two days are ever the same, but a typical day will most likely include the following responsibilities: Create a welcoming experience by authentically greeting all guests Observe to quickly understand whether a guest needs assistance or wants to interact. Follow body language and verbal cues to tailor your approach. Engage with guests in a genuine way, which includes asking questions to better understand their specific needs. Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience. Thank the guest in a genuine way and let them know we're happy they chose to shop at Target. Help guests as you complete workload with minimal guest disruption Work in all departments to ensure sales floor is full, zoned and in stock for guests Push and stock product to sales floor Execute adjacency changes, transitions, revisions and sales plans for all departments Conduct weekly price change workload and ensure regular and promotional signing is set accurately for all departments Complete scans and system audit functions to ensure inventory accuracy Support execution of major transitions and ISM Maintain interior and exterior brand, including emptying garbage cans and attending to restroom cleanliness, collecting carts, charging electronic carts, RVM maintenance (if applicable) and attending to spills throughout the store as needed. Accurately execute all pulls (i.e., daily Fills, out of stock, manual and guest requests) and backstock product from all departments Process all inbound deliveries (using the receive application) to ensure inventory accuracy Complete all backroom daily and weekly audits Operate power equipment only if certified Maintain backroom organization and location accuracy and follow equipment guidelines Follow processes accurately with attention to detail, monitor own progress and accurately prioritize tasks Demonstrate a culture of ethical conduct, safety and compliance Work in a safe manner at all times to benefit yourself and others; identify and correct hazards; comply with all safety policies and best practices. Support guest services such as back-up cashier, order pick up (OPU) and Drive-up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws All other duties based on business needs WHAT WE ARE LOOKING FOR We might be a great match if: Working in a fun and energetic environment makes you excited . We work efficiently and as a team to deliver for our guests Providing service to our guests that makes them say I LOVE TARGET! excites you . That's why we love working at Target Stocking, Setting and Selling Target products sounds like your thing That's the core of what we do You aren't looking for Monday thru Friday job where you are at a computer all day We are busy all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewarded The good news is that we have some amazing training that will help teach you everything you need to know to be a Small Format Team Member. But,there are a few skills you should have from the get-go: Welcoming and helpful attitude toward guests and other team members Learn and adapt to current technology needs Work both independently and with a team Resolve guest questions quickly on the spot Attention to detail and follow a multi-step process We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect: Accurately handle cash register operations Climb up and down ladders Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds Flexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessary. Find competitive benefits from financial and education to well-being and beyond at . Americans with Disabilities Act (ADA) Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Supply Chain Facility or reach out to Guest Services at 1- for additional information. Applications for this role are accepted on an ongoing basis and there is no application deadline. Las solicitudes para este puesto se aceptan de forma continua y no hay fecha lÃmite de solicitud.
Apr 18, 2024
Full time
Starting Hourly Rate / Salario por Hora Inicial: $15.50 USD per hour ALL ABOUT TARGET Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here . ALL ABOUT SMALL FORMATS We enable a consistent experience for our guests by ensuring product is in stock, available, accurately priced and signed on the sales floor in our smallest format stores. Experts of service, operations, process and efficiency, this team is responsible for being proficient in all areas of the store to complete duties such as, but not limited to, cashiering, stocking, presentation and price accuracy. You'll provide exceptional guest service, customizing each experience and anticipating guest needs. At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Small Format Team Member can provide you with the: Knowledge of guest service fundamentals and experience building a guest first culture across the store Experience in retail business fundamentals including: department sales trends, pricing and promotion strategies, inventory management, and process efficiency & improvement Experience supporting daily/weekly workload to support business priorities and deliver on sales goals As a Small Format Team Member, no two days are ever the same, but a typical day will most likely include the following responsibilities: Create a welcoming experience by authentically greeting all guests Observe to quickly understand whether a guest needs assistance or wants to interact. Follow body language and verbal cues to tailor your approach. Engage with guests in a genuine way, which includes asking questions to better understand their specific needs. Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience. Thank the guest in a genuine way and let them know we're happy they chose to shop at Target. Help guests as you complete workload with minimal guest disruption Work in all departments to ensure sales floor is full, zoned and in stock for guests Push and stock product to sales floor Execute adjacency changes, transitions, revisions and sales plans for all departments Conduct weekly price change workload and ensure regular and promotional signing is set accurately for all departments Complete scans and system audit functions to ensure inventory accuracy Support execution of major transitions and ISM Maintain interior and exterior brand, including emptying garbage cans and attending to restroom cleanliness, collecting carts, charging electronic carts, RVM maintenance (if applicable) and attending to spills throughout the store as needed. Accurately execute all pulls (i.e., daily Fills, out of stock, manual and guest requests) and backstock product from all departments Process all inbound deliveries (using the receive application) to ensure inventory accuracy Complete all backroom daily and weekly audits Operate power equipment only if certified Maintain backroom organization and location accuracy and follow equipment guidelines Follow processes accurately with attention to detail, monitor own progress and accurately prioritize tasks Demonstrate a culture of ethical conduct, safety and compliance Work in a safe manner at all times to benefit yourself and others; identify and correct hazards; comply with all safety policies and best practices. Support guest services such as back-up cashier, order pick up (OPU) and Drive-up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws All other duties based on business needs WHAT WE ARE LOOKING FOR We might be a great match if: Working in a fun and energetic environment makes you excited . We work efficiently and as a team to deliver for our guests Providing service to our guests that makes them say I LOVE TARGET! excites you . That's why we love working at Target Stocking, Setting and Selling Target products sounds like your thing That's the core of what we do You aren't looking for Monday thru Friday job where you are at a computer all day We are busy all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewarded The good news is that we have some amazing training that will help teach you everything you need to know to be a Small Format Team Member. But,there are a few skills you should have from the get-go: Welcoming and helpful attitude toward guests and other team members Learn and adapt to current technology needs Work both independently and with a team Resolve guest questions quickly on the spot Attention to detail and follow a multi-step process We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect: Accurately handle cash register operations Climb up and down ladders Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds Flexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessary. Find competitive benefits from financial and education to well-being and beyond at . Americans with Disabilities Act (ADA) Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Supply Chain Facility or reach out to Guest Services at 1- for additional information. Applications for this role are accepted on an ongoing basis and there is no application deadline. Las solicitudes para este puesto se aceptan de forma continua y no hay fecha lÃmite de solicitud.
$15/hour Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Maintains standards of quality and cleanliness throughout daily assignments. Observes all house and safety rules, housekeeping room procedures, and security procedures. Cleans and services assigned guest rooms by category priority according to franchise and hotel standards. Returns and restocks cart at end of shift. Complete additional deep cleaning / seasonal cleaning functions as scheduled. Other duties as assigned. Responsibilities Clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms. Qualifications Minimum one year cleaning experience; previous hotel experience preferred. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. Knowledge of proper chemical handling. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Apr 16, 2024
Full time
$15/hour Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Maintains standards of quality and cleanliness throughout daily assignments. Observes all house and safety rules, housekeeping room procedures, and security procedures. Cleans and services assigned guest rooms by category priority according to franchise and hotel standards. Returns and restocks cart at end of shift. Complete additional deep cleaning / seasonal cleaning functions as scheduled. Other duties as assigned. Responsibilities Clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms. Qualifications Minimum one year cleaning experience; previous hotel experience preferred. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. Knowledge of proper chemical handling. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment provider. Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, 'Create the Extraordinary'. Our vision, 'Create spectacular worlds. That immerse, inspire and connect you. We don't perform magic; we create it with excellence. '. If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities. POSITION SUMMARYThe incumbent in this position is responsible for providing superior service to both the internal and external customer. The incumbent is also responsible for maintaining Horseshoe St. Louis standards of cleanliness throughout the hotel tower, as directed. JOB DUTIES AND RESPONSIBILITIESThe following statements are intended as general illustrations of the work in this job class and are not all-inclusive for specific positions.)1. Cleans hotel rooms, hallways, linen rooms, employee and storage areas in the hotel towers, as directed in the time designated.2. Is responsible for maintaining and cleaning all equipment used throughout the course of a shift, as detailed in the SOP.3. Maintains proper documentation of all duties accomplished during a working shift, as directed.4. Reports all safety hazards or maintenance deficiencies for proper handling.5. Abides by all security/safety measures.6. Greets all guests throughout shift with the proper salutation and pleasant 7. expression.8. Performs all duties in a quiet and orderly manner.9. All associates must maintain a neat, clean and well-groomed appearance per Horseshoe St. Louis SOP's.10. Keeps the operating cart clean and neat with sufficient supplies for no more than eight rooms at a time.11. Keeps the assigned floor clean and free of trash and linens.12. Expediently turn in any lost and found items on property to the Management.13. Replenishing each guest rooms with standardized amenities and materials.14. Cleans any biohazard materials with proper safety equipment.15. Cleaning Rooms in a consistent, standardize and efficient manner as directed by the SOP's.16. Performs all Housekeeping related assignments and duties.17. Responds to all and any guest requests.18. Reports room and hall deficiencies to PBX/Supervisor and follows up on completion. 19. Provides accurate information of property along with property events and promotions.20. Performs other duties as assigned by management. JOB QUALIFICATIONS: Ability to communicate with hotel guests, announcing arrival at door, and comprehending special requests from guests. Ability to inspect and maintain areas for which responsible. Must be able to use the equipment associated with the position, including, but not limited to, vacuum, cleaning supplies and safety equipment. Ability to effectively and efficiently move around work area. Ability to clean as directed at an acceptable performance rate. Ability to minimally communicate and understand, in English, matters of mutual concern, such as directions, hazards or questions. If unable to speak or understand English, prior experience as a maid is required. Ability to be physically mobile, and stand/walk for 8 to 12-hour shifts. Must be able to work in areas containing dust, secondhand smoke, varying noise and temperature levels, lighting, vibrations, crowds and air quality. Must present a professional appearance and demeanor at all times. Regular and punctual attendance is required.These skills and abilities are typically acquired through two months of on-the-job training.
Apr 15, 2024
Full time
At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment provider. Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, 'Create the Extraordinary'. Our vision, 'Create spectacular worlds. That immerse, inspire and connect you. We don't perform magic; we create it with excellence. '. If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities. POSITION SUMMARYThe incumbent in this position is responsible for providing superior service to both the internal and external customer. The incumbent is also responsible for maintaining Horseshoe St. Louis standards of cleanliness throughout the hotel tower, as directed. JOB DUTIES AND RESPONSIBILITIESThe following statements are intended as general illustrations of the work in this job class and are not all-inclusive for specific positions.)1. Cleans hotel rooms, hallways, linen rooms, employee and storage areas in the hotel towers, as directed in the time designated.2. Is responsible for maintaining and cleaning all equipment used throughout the course of a shift, as detailed in the SOP.3. Maintains proper documentation of all duties accomplished during a working shift, as directed.4. Reports all safety hazards or maintenance deficiencies for proper handling.5. Abides by all security/safety measures.6. Greets all guests throughout shift with the proper salutation and pleasant 7. expression.8. Performs all duties in a quiet and orderly manner.9. All associates must maintain a neat, clean and well-groomed appearance per Horseshoe St. Louis SOP's.10. Keeps the operating cart clean and neat with sufficient supplies for no more than eight rooms at a time.11. Keeps the assigned floor clean and free of trash and linens.12. Expediently turn in any lost and found items on property to the Management.13. Replenishing each guest rooms with standardized amenities and materials.14. Cleans any biohazard materials with proper safety equipment.15. Cleaning Rooms in a consistent, standardize and efficient manner as directed by the SOP's.16. Performs all Housekeeping related assignments and duties.17. Responds to all and any guest requests.18. Reports room and hall deficiencies to PBX/Supervisor and follows up on completion. 19. Provides accurate information of property along with property events and promotions.20. Performs other duties as assigned by management. JOB QUALIFICATIONS: Ability to communicate with hotel guests, announcing arrival at door, and comprehending special requests from guests. Ability to inspect and maintain areas for which responsible. Must be able to use the equipment associated with the position, including, but not limited to, vacuum, cleaning supplies and safety equipment. Ability to effectively and efficiently move around work area. Ability to clean as directed at an acceptable performance rate. Ability to minimally communicate and understand, in English, matters of mutual concern, such as directions, hazards or questions. If unable to speak or understand English, prior experience as a maid is required. Ability to be physically mobile, and stand/walk for 8 to 12-hour shifts. Must be able to work in areas containing dust, secondhand smoke, varying noise and temperature levels, lighting, vibrations, crowds and air quality. Must present a professional appearance and demeanor at all times. Regular and punctual attendance is required.These skills and abilities are typically acquired through two months of on-the-job training.
Starting Pay: $18/HRJOB SUMMARYTHE ROW is looking for passionate Team Members to join our Family and provide excellent housekeeping services in our various hotel guest rooms according to policy and procedures. A Guest Room Attendant is also responsible for responding to guest requests in the hotel as part of our continued efforts to deliver exceptional Family Style ServiceESSENTIAL DUTIES & RESPONSIBILITIES Clean guest rooms as assigned, including, but not limited to, making beds, cleaning bathrooms, dusting, vacuuming, removing trash and dirty linens. Replenish all guest amenities including tissue, shower products, coffee, condiments, cups and glassware. Ensure all guest amenities are in good condition and placed according to standard. Load attendant carts with supplies and keep linen closet clean and organized. Complete each room checklist in a timely and efficient manner. Perform deep cleaning tasks as needed. Respond to guest requests in a timely, friendly and efficient manner. Other duties as assigned.KNOWLEDGE, SKILLS & ABILITIES Previous Guest Room Attendant experience preferred. Ability to use cleaning products in a safe manner. Ability to work as part of a team in an efficient manner. Ability to work under time pressure in a disruptive environment. Must be flexible to work all shifts including holidays and weekends.PHYSICAL DEMANDS & WORK ENVIRONMENT Must be able to maintain physical stamina. Ability to stand for long periods of time. Frequent pushing, pulling, bending, lifting and walking. May be subject to smoking environment, moderate noise and bright lights. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.
Apr 14, 2024
Full time
Starting Pay: $18/HRJOB SUMMARYTHE ROW is looking for passionate Team Members to join our Family and provide excellent housekeeping services in our various hotel guest rooms according to policy and procedures. A Guest Room Attendant is also responsible for responding to guest requests in the hotel as part of our continued efforts to deliver exceptional Family Style ServiceESSENTIAL DUTIES & RESPONSIBILITIES Clean guest rooms as assigned, including, but not limited to, making beds, cleaning bathrooms, dusting, vacuuming, removing trash and dirty linens. Replenish all guest amenities including tissue, shower products, coffee, condiments, cups and glassware. Ensure all guest amenities are in good condition and placed according to standard. Load attendant carts with supplies and keep linen closet clean and organized. Complete each room checklist in a timely and efficient manner. Perform deep cleaning tasks as needed. Respond to guest requests in a timely, friendly and efficient manner. Other duties as assigned.KNOWLEDGE, SKILLS & ABILITIES Previous Guest Room Attendant experience preferred. Ability to use cleaning products in a safe manner. Ability to work as part of a team in an efficient manner. Ability to work under time pressure in a disruptive environment. Must be flexible to work all shifts including holidays and weekends.PHYSICAL DEMANDS & WORK ENVIRONMENT Must be able to maintain physical stamina. Ability to stand for long periods of time. Frequent pushing, pulling, bending, lifting and walking. May be subject to smoking environment, moderate noise and bright lights. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.
POSITION SUMMARYThe employee in this position is responsible for providing superior service to both internal and external guests. He or she is responsible for cleaning hotel guest rooms and other hotel areas as assigned. He or she must maintain a fun and friendly attitude with employees and guests and ensure that areas are clean and safe for guests and employees. JOB DUTIES AND RESPONSIBILITIESThe following statements are intended as general examples of the duties of this position and are not all-inclusive. Has the ability to work effectively and courteously with fellow employees. Has the resiliency to deal with difficult guests in all types of business conditions and answers customer questions in a courteous and professional manner. Responsible for cleaning hotel public areas and guest rooms according to company standards and training. Follow strict key control policy. Assists guest with luggage as needed. Has a thorough knowledge of all special events and promotional activities. Assists guests with all reasonable requests. Completes all company required training within designated time frames. Act in ways that will surprise and delight our guests. Leave guests with positive feelings about our property and establish/maintain relationships with them. Approach each situation with a 'yes we can' attitude, every guest every time. Completes alcohol training and acquires/maintains certification. Other duties as assigned.
Apr 14, 2024
Full time
POSITION SUMMARYThe employee in this position is responsible for providing superior service to both internal and external guests. He or she is responsible for cleaning hotel guest rooms and other hotel areas as assigned. He or she must maintain a fun and friendly attitude with employees and guests and ensure that areas are clean and safe for guests and employees. JOB DUTIES AND RESPONSIBILITIESThe following statements are intended as general examples of the duties of this position and are not all-inclusive. Has the ability to work effectively and courteously with fellow employees. Has the resiliency to deal with difficult guests in all types of business conditions and answers customer questions in a courteous and professional manner. Responsible for cleaning hotel public areas and guest rooms according to company standards and training. Follow strict key control policy. Assists guest with luggage as needed. Has a thorough knowledge of all special events and promotional activities. Assists guests with all reasonable requests. Completes all company required training within designated time frames. Act in ways that will surprise and delight our guests. Leave guests with positive feelings about our property and establish/maintain relationships with them. Approach each situation with a 'yes we can' attitude, every guest every time. Completes alcohol training and acquires/maintains certification. Other duties as assigned.
ESSENTIAL JOB FUNCTIONS: PM Guest room attendant (GRA) Responsibilities Collect radio and sign-in. Guestroom Cleaning: late check-outs, DND's, pick-ups and unexpected checkouts. Office Coordinator will issue assignment. Respond to guest requests in a timely manner. Make sleep sofas as assigned. Prepare turndown cart: stock supplies, straighten and clean. Retrieve turndown assignment from Rooms Controller at 5:30pm. VIP Rooms and Suites upon request Check with Rooms Controller at 7:00pm for recent arrivals. Turndown Service: Remove the bed throw - fold and put away. Straighten clothing and pair shoes. Turn on lamps or overhead light. Turn radio on designated station - play softly. Place turndown note and amenity. Close drapes. Place remote control and TV channel guide on beside table. Remove used room service items. Wipe clean the bathroom and shower glass. Place guest items on clean washcloth. Replenish amenities as needed. Remove and replace any used towels. Empty trash. Replenish ice. Additional responsibilities: Report any items that need attention from Engineering as a work order. Clean cart and remove all used items i.e. cleaning rags, used amenities, et QUALIFICATIONS: High School diploma or equivalent preferred. Housekeeping or environmental service experience preferred. Excellent customer service skills PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to read, write, speak and understand English. Able to push, pull and carry up to 100 pounds. Need to stoop, bend, reach and pull. Respond to visual and aural cues. GAMING PERMIT: not required
Apr 14, 2024
Full time
ESSENTIAL JOB FUNCTIONS: PM Guest room attendant (GRA) Responsibilities Collect radio and sign-in. Guestroom Cleaning: late check-outs, DND's, pick-ups and unexpected checkouts. Office Coordinator will issue assignment. Respond to guest requests in a timely manner. Make sleep sofas as assigned. Prepare turndown cart: stock supplies, straighten and clean. Retrieve turndown assignment from Rooms Controller at 5:30pm. VIP Rooms and Suites upon request Check with Rooms Controller at 7:00pm for recent arrivals. Turndown Service: Remove the bed throw - fold and put away. Straighten clothing and pair shoes. Turn on lamps or overhead light. Turn radio on designated station - play softly. Place turndown note and amenity. Close drapes. Place remote control and TV channel guide on beside table. Remove used room service items. Wipe clean the bathroom and shower glass. Place guest items on clean washcloth. Replenish amenities as needed. Remove and replace any used towels. Empty trash. Replenish ice. Additional responsibilities: Report any items that need attention from Engineering as a work order. Clean cart and remove all used items i.e. cleaning rags, used amenities, et QUALIFICATIONS: High School diploma or equivalent preferred. Housekeeping or environmental service experience preferred. Excellent customer service skills PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to read, write, speak and understand English. Able to push, pull and carry up to 100 pounds. Need to stoop, bend, reach and pull. Respond to visual and aural cues. GAMING PERMIT: not required
ESSENTIAL JOB FUNCTIONS: PM Guest room attendant (GRA) Responsibilities Collect radio and sign-in. Guestroom Cleaning: late check-outs, DND's, pick-ups and unexpected checkouts. Office Coordinator will issue assignment. Respond to guest requests in a timely manner. Make sleep sofas as assigned. Prepare turndown cart: stock supplies, straighten and clean. Retrieve turndown assignment from Rooms Controller at 5:30pm. VIP Rooms and Suites upon request Check with Rooms Controller at 7:00pm for recent arrivals. Turndown Service: Remove the bed throw - fold and put away. Straighten clothing and pair shoes. Turn on lamps or overhead light. Turn radio on designated station - play softly. Place turndown note and amenity. Close drapes. Place remote control and TV channel guide on beside table. Remove used room service items. Wipe clean the bathroom and shower glass. Place guest items on clean washcloth. Replenish amenities as needed. Remove and replace any used towels. Empty trash. Replenish ice. Additional responsibilities: Report any items that need attention from Engineering as a work order. Clean cart and remove all used items i.e. cleaning rags, used amenities, et QUALIFICATIONS: High School diploma or equivalent preferred. Housekeeping or environmental service experience preferred. Excellent customer service skills PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to read, write, speak and understand English. Able to push, pull and carry up to 100 pounds. Need to stoop, bend, reach and pull. Respond to visual and aural cues.
Apr 14, 2024
Full time
ESSENTIAL JOB FUNCTIONS: PM Guest room attendant (GRA) Responsibilities Collect radio and sign-in. Guestroom Cleaning: late check-outs, DND's, pick-ups and unexpected checkouts. Office Coordinator will issue assignment. Respond to guest requests in a timely manner. Make sleep sofas as assigned. Prepare turndown cart: stock supplies, straighten and clean. Retrieve turndown assignment from Rooms Controller at 5:30pm. VIP Rooms and Suites upon request Check with Rooms Controller at 7:00pm for recent arrivals. Turndown Service: Remove the bed throw - fold and put away. Straighten clothing and pair shoes. Turn on lamps or overhead light. Turn radio on designated station - play softly. Place turndown note and amenity. Close drapes. Place remote control and TV channel guide on beside table. Remove used room service items. Wipe clean the bathroom and shower glass. Place guest items on clean washcloth. Replenish amenities as needed. Remove and replace any used towels. Empty trash. Replenish ice. Additional responsibilities: Report any items that need attention from Engineering as a work order. Clean cart and remove all used items i.e. cleaning rags, used amenities, et QUALIFICATIONS: High School diploma or equivalent preferred. Housekeeping or environmental service experience preferred. Excellent customer service skills PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to read, write, speak and understand English. Able to push, pull and carry up to 100 pounds. Need to stoop, bend, reach and pull. Respond to visual and aural cues.
GENERAL SUMMARY Responsible for providing friendly, courteous service to guests every time while cleaning guest rooms in their assigned area with the intention of removing all evidence of previous guests. Attendants ensure all amenities are present and displayed in the appropriate manner. Attendants are required to complete 16 credits each day and maintain an inspection score of 91% or better. Also, must display a strong commitment to Customer Service through the delivery and maintenance of our Service Standards, Safety & Accident Procedures and Standard Operating Procedures. Qualifications: Essential Duties and Responsibilities Cleaning rooms includes making beds, dusting, vacuuming carpet, moping tile, removing all trash, disinfecting sinks, tubs, toilets. Clean windows, mirrors, glass table tops. Wipe down all keyboards, televisions, alarm clocks, telephones, etc. Complete turndown service as assigned. Obtain necessary cleaning supplies from supply room. Change vacuum bags. Maintain work areas and carts in a clean and safe manner. Guard against theft of privileged information. Secure and return key at end of shift. Turn in all Lost and Found items to security in a timely manner. Perform all job duties safely using personal protective equipment. Comply with all department policies/procedures and service guarantees. Attend all training classes as requested. Attend and participate in pre-shift department meetings. Perform other tasks as assigned by management. Job Specifications Work requires effective communication in English, both verbal and written form in a professional manner. Must present a neat and professional appearance. Work requires flexibility to work various shifts Ability to logically and independently plan, organize, and complete work; take initiative. Must be able to get along well with co-workers. Possess well-developed interpersonal skills Ability to maintain a consistent pace throughout the shift. Receive instructions and hear inquiries from guests, clients, or staff. Ability to remain alert throughout the duration of shift and remain calm during emergency situations. Ability to bend, stoop or kneel; climb, ascend and descend stairs; maintain equilibrium for an extended period of time. Repetitive bending and lifting. Ability to lift, carry, push, and pull heavy objects. Ability to reach for specific objects at short distances in local working areas. Must be able to work from a standing position and/or walking motion for extended periods of time. Work requires attention to detail and must have visual capabilities needed to inspect their own work upon completion to avoid leaving deficient work. May be required to use small step stool to reach high areas of assigned cleaning. Ability to work in smoking areas. Ability to work in pet friendly areas. Working Conditions Fast paced environment, multiple tasks to be handled under time constraint. Must be able to lift 35-50lbs repeatedly, and handle sensitive situations relating to staff and guest problems, in a timely manner. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
Apr 14, 2024
Full time
GENERAL SUMMARY Responsible for providing friendly, courteous service to guests every time while cleaning guest rooms in their assigned area with the intention of removing all evidence of previous guests. Attendants ensure all amenities are present and displayed in the appropriate manner. Attendants are required to complete 16 credits each day and maintain an inspection score of 91% or better. Also, must display a strong commitment to Customer Service through the delivery and maintenance of our Service Standards, Safety & Accident Procedures and Standard Operating Procedures. Qualifications: Essential Duties and Responsibilities Cleaning rooms includes making beds, dusting, vacuuming carpet, moping tile, removing all trash, disinfecting sinks, tubs, toilets. Clean windows, mirrors, glass table tops. Wipe down all keyboards, televisions, alarm clocks, telephones, etc. Complete turndown service as assigned. Obtain necessary cleaning supplies from supply room. Change vacuum bags. Maintain work areas and carts in a clean and safe manner. Guard against theft of privileged information. Secure and return key at end of shift. Turn in all Lost and Found items to security in a timely manner. Perform all job duties safely using personal protective equipment. Comply with all department policies/procedures and service guarantees. Attend all training classes as requested. Attend and participate in pre-shift department meetings. Perform other tasks as assigned by management. Job Specifications Work requires effective communication in English, both verbal and written form in a professional manner. Must present a neat and professional appearance. Work requires flexibility to work various shifts Ability to logically and independently plan, organize, and complete work; take initiative. Must be able to get along well with co-workers. Possess well-developed interpersonal skills Ability to maintain a consistent pace throughout the shift. Receive instructions and hear inquiries from guests, clients, or staff. Ability to remain alert throughout the duration of shift and remain calm during emergency situations. Ability to bend, stoop or kneel; climb, ascend and descend stairs; maintain equilibrium for an extended period of time. Repetitive bending and lifting. Ability to lift, carry, push, and pull heavy objects. Ability to reach for specific objects at short distances in local working areas. Must be able to work from a standing position and/or walking motion for extended periods of time. Work requires attention to detail and must have visual capabilities needed to inspect their own work upon completion to avoid leaving deficient work. May be required to use small step stool to reach high areas of assigned cleaning. Ability to work in smoking areas. Ability to work in pet friendly areas. Working Conditions Fast paced environment, multiple tasks to be handled under time constraint. Must be able to lift 35-50lbs repeatedly, and handle sensitive situations relating to staff and guest problems, in a timely manner. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Maintains standards of quality and cleanliness throughout daily assignments. Observes all house and safety rules, housekeeping room procedures, and security procedures. Cleans and services assigned guest rooms by category priority according to franchise and hotel standards. Returns and restocks cart at end of shift. Complete additional deep cleaning / seasonal cleaning functions as scheduled. Other duties as assigned. Responsibilities Clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms. Qualifications Minimum one year cleaning experience; previous hotel experience preferred. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. Knowledge of proper chemical handling. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Apr 13, 2024
Full time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Maintains standards of quality and cleanliness throughout daily assignments. Observes all house and safety rules, housekeeping room procedures, and security procedures. Cleans and services assigned guest rooms by category priority according to franchise and hotel standards. Returns and restocks cart at end of shift. Complete additional deep cleaning / seasonal cleaning functions as scheduled. Other duties as assigned. Responsibilities Clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms. Qualifications Minimum one year cleaning experience; previous hotel experience preferred. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. Knowledge of proper chemical handling. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Maintains standards of quality and cleanliness throughout daily assignments. Observes all house and safety rules, housekeeping room procedures, and security procedures. Cleans and services assigned guest rooms by category priority according to franchise and hotel standards. Returns and restocks cart at end of shift. Complete additional deep cleaning / seasonal cleaning functions as scheduled. Other duties as assigned. Responsibilities Clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms. Qualifications Minimum one year cleaning experience; previous hotel experience preferred. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. Knowledge of proper chemical handling. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Apr 12, 2024
Full time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Maintains standards of quality and cleanliness throughout daily assignments. Observes all house and safety rules, housekeeping room procedures, and security procedures. Cleans and services assigned guest rooms by category priority according to franchise and hotel standards. Returns and restocks cart at end of shift. Complete additional deep cleaning / seasonal cleaning functions as scheduled. Other duties as assigned. Responsibilities Clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms. Qualifications Minimum one year cleaning experience; previous hotel experience preferred. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. Knowledge of proper chemical handling. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Maintains standards of quality and cleanliness throughout daily assignments. Observes all house and safety rules, housekeeping room procedures, and security procedures. Cleans and services assigned guest rooms by category priority according to franchise and hotel standards. Returns and restocks cart at end of shift. Complete additional deep cleaning / seasonal cleaning functions as scheduled. Other duties as assigned. Responsibilities Clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms. Qualifications Minimum one year cleaning experience; previous hotel experience preferred. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. Knowledge of proper chemical handling. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Apr 12, 2024
Full time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Maintains standards of quality and cleanliness throughout daily assignments. Observes all house and safety rules, housekeeping room procedures, and security procedures. Cleans and services assigned guest rooms by category priority according to franchise and hotel standards. Returns and restocks cart at end of shift. Complete additional deep cleaning / seasonal cleaning functions as scheduled. Other duties as assigned. Responsibilities Clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms. Qualifications Minimum one year cleaning experience; previous hotel experience preferred. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. Knowledge of proper chemical handling. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !