Harrah's New Orleans Casino & Hotel, a Caesars Entertainment company, earned recognition by The Time-Picayune and The New Orleans Advocate as one of the Top Workplaces for 2022 in the Greater New Orleans. As a destination property in the heart of the city, Harrah's New Orleans is looking for fun, professional, and responsible Krewe Members who love delivering extraordinary services to our guests. If you enjoy working in a fun and fast-paced environment, we may have a career opportunity for youBam Emeril Lagasse's first French-inspired restaurant concept-Emeril's Brasserie will bring the signature Creole flavors he is famous for, to classic French-inspired dishes. The restaurant will encompass full-service breakfast, lunch and dinner dining options, delicious cocktails, as well as a fast-casual coffee shop and bakery called Petite Brasserie.BENEFITS: Harrah's New Orleans is proud to offer our Krewe a professional, fun, and welcoming atmosphere. Our employees also enjoy exclusive benefits, such as:FREE Employee ParkingDiscounted Bus PassesFree Employee Assistance ProgramFun and Free Employee EventsPay: $4.35 per hour + Tips (Full Time)JOB SUMMARY: The Food Server at Emeril's Brasserie (inside Harrah's Casino) provides fast, friendly, professional and responsive customer service to restaurant guests, restaurant staff and culinary production team.ESSENTIAL JOB FUNCTIONS:Greets and makes welcome each guest seated in assigned station. Takes initial food and/or beverage order within five minutes of being seated.Maintain current and accurate information regarding menu (i.e. preparation techniques, seasonings, ingredients and plate presentation).Suggests items to guests based on expressed guest preferences.Up-sells appetizers, beverages, desserts in accordance with restaurant service standards.Correctly enters food and beverage orders into the POS system to ensure accurate preparation of product.Delivers prepared food to the appropriate guest within two minutes of completed production of order.Returns to table within three minutes of order delivery to ascertain guest level of satisfaction.Resolves service issues according to the service recovery toolbox.Itemizes totals and presents check for payment to correct customers.Thanks customers, invites them back, wishes them luck and makes it easy for them to get back in play.Assists bus persons, as necessary, in bussing, cleaning and setting tables.Wipes counter areas, sinks and floors as required to maintain a clean and safe work station.Maintains cleanliness of designated areas as directed in accordance with established health and safety standards.Deep cleans restaurant equipment (tables, chairs, booths, soda and juice dispensers, coffee machines) as scheduled or required.Operates and maintains equipment as required in accordance with established guidelines and safety pletes assigned side work as directed.Provides personalized service and uses guests' names and preferences.Recognizes Diamond and Platinum players and ensures they receive the appropriate service.Knows and promotes current casino events and programs and can give directions to all casino areas.QUALIFICATIONS:Must be at least 21 years of age.High school diploma or GED required.Previous food server experience in a high volume restaurant preferred.Must be able to read, write, speak and understand English.Must possess excellent customer service/communication skills.Available to work required schedule which may include nights, weekends, and holidays needed.Must be able to maintain a neat, professional, well-groomed appearance and uphold company appearance/dress standards.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS:Must be physically mobile with reasonable accommodation.Must be able to respond to visual and oral cues.Must be able to lift and carry up to 35 lbs. (glass racks, coffee urns, bins of flatware, supplies to restock service stations).Must be able to lift trays with food (30 lbs.) above shoulder level.Must be able to push or pull 50 lbs. (tables and chairs as required to provide appropriate seating arrangements for customers).Must be able to reach above and below the shoulder, grip small items (i.e. flatware, plates, cups, glasses), bend, stoop and twist while carrying restaurant stock to and from supply areas; able to reach across tables; able to stand and walk for up to four hours; able to use hand motions when cleaning and wiping counters and table tops.Able to tolerate second-hand smoke, noise and bright lights.Able to work at a fast pace in an often crowded/noisy environment.GAMING PERMIT: N/AFor more career opportunities, please visit Caesars Entertainment / Harrah's New Orleans career website at (Search by location: New Orleans, LA)
Apr 07, 2024
Full time
Harrah's New Orleans Casino & Hotel, a Caesars Entertainment company, earned recognition by The Time-Picayune and The New Orleans Advocate as one of the Top Workplaces for 2022 in the Greater New Orleans. As a destination property in the heart of the city, Harrah's New Orleans is looking for fun, professional, and responsible Krewe Members who love delivering extraordinary services to our guests. If you enjoy working in a fun and fast-paced environment, we may have a career opportunity for youBam Emeril Lagasse's first French-inspired restaurant concept-Emeril's Brasserie will bring the signature Creole flavors he is famous for, to classic French-inspired dishes. The restaurant will encompass full-service breakfast, lunch and dinner dining options, delicious cocktails, as well as a fast-casual coffee shop and bakery called Petite Brasserie.BENEFITS: Harrah's New Orleans is proud to offer our Krewe a professional, fun, and welcoming atmosphere. Our employees also enjoy exclusive benefits, such as:FREE Employee ParkingDiscounted Bus PassesFree Employee Assistance ProgramFun and Free Employee EventsPay: $4.35 per hour + Tips (Full Time)JOB SUMMARY: The Food Server at Emeril's Brasserie (inside Harrah's Casino) provides fast, friendly, professional and responsive customer service to restaurant guests, restaurant staff and culinary production team.ESSENTIAL JOB FUNCTIONS:Greets and makes welcome each guest seated in assigned station. Takes initial food and/or beverage order within five minutes of being seated.Maintain current and accurate information regarding menu (i.e. preparation techniques, seasonings, ingredients and plate presentation).Suggests items to guests based on expressed guest preferences.Up-sells appetizers, beverages, desserts in accordance with restaurant service standards.Correctly enters food and beverage orders into the POS system to ensure accurate preparation of product.Delivers prepared food to the appropriate guest within two minutes of completed production of order.Returns to table within three minutes of order delivery to ascertain guest level of satisfaction.Resolves service issues according to the service recovery toolbox.Itemizes totals and presents check for payment to correct customers.Thanks customers, invites them back, wishes them luck and makes it easy for them to get back in play.Assists bus persons, as necessary, in bussing, cleaning and setting tables.Wipes counter areas, sinks and floors as required to maintain a clean and safe work station.Maintains cleanliness of designated areas as directed in accordance with established health and safety standards.Deep cleans restaurant equipment (tables, chairs, booths, soda and juice dispensers, coffee machines) as scheduled or required.Operates and maintains equipment as required in accordance with established guidelines and safety pletes assigned side work as directed.Provides personalized service and uses guests' names and preferences.Recognizes Diamond and Platinum players and ensures they receive the appropriate service.Knows and promotes current casino events and programs and can give directions to all casino areas.QUALIFICATIONS:Must be at least 21 years of age.High school diploma or GED required.Previous food server experience in a high volume restaurant preferred.Must be able to read, write, speak and understand English.Must possess excellent customer service/communication skills.Available to work required schedule which may include nights, weekends, and holidays needed.Must be able to maintain a neat, professional, well-groomed appearance and uphold company appearance/dress standards.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS:Must be physically mobile with reasonable accommodation.Must be able to respond to visual and oral cues.Must be able to lift and carry up to 35 lbs. (glass racks, coffee urns, bins of flatware, supplies to restock service stations).Must be able to lift trays with food (30 lbs.) above shoulder level.Must be able to push or pull 50 lbs. (tables and chairs as required to provide appropriate seating arrangements for customers).Must be able to reach above and below the shoulder, grip small items (i.e. flatware, plates, cups, glasses), bend, stoop and twist while carrying restaurant stock to and from supply areas; able to reach across tables; able to stand and walk for up to four hours; able to use hand motions when cleaning and wiping counters and table tops.Able to tolerate second-hand smoke, noise and bright lights.Able to work at a fast pace in an often crowded/noisy environment.GAMING PERMIT: N/AFor more career opportunities, please visit Caesars Entertainment / Harrah's New Orleans career website at (Search by location: New Orleans, LA)
Harrah's New Orleans Casino & Hotel, a Caesars Entertainment company, earned recognition by The Time-Picayune and The New Orleans Advocate as one of the Top Workplaces for 2022 in the Greater New Orleans. As a destination property in the heart of the city, Harrah's New Orleans is looking for fun, professional, and responsible Krewe Members who love delivering extraordinary services to our guests. If you enjoy working in a fun and fast-paced environment, we may have a career opportunity for youBam Emeril Lagasse's first French-inspired restaurant concept-Emeril's Brasserie will bring the signature Creole flavors he is famous for, to classic French-inspired dishes. The restaurant will encompass full-service breakfast, lunch and dinner dining options, delicious cocktails, as well as a fast-casual coffee shop and bakery called Petite Brasserie.BENEFITS: Harrah's New Orleans is proud to offer our Krewe a professional, fun, and welcoming atmosphere. Our employees also enjoy exclusive benefits, such as: FREE Employee Parking Discounted Bus Passes Free Employee Assistance Program Employee Discount Program on Hotel Rooms Fun and Free Employee EventsJOB SUMMARY: The Bartender at Emeril's Brasserie provides friendly, excellent service to every customer who approaches the bar. Prepares and pours drinks for customers. Job Type: Full-time Salary: From $6.75 per hourESSENTIAL JOB FUNCTIONS: Prepares ordered drinks with proper portions and ingredients such as wine, liquor and related bar service to guests at assigned stations. Operates a cash register, ringing the proper amount into the register and giving the guest or server the correct change. Provides a great experience for every guest every time through courteous interaction. Possesses complete knowledge and service of food/drinks, and as such, is responsible for guest satisfaction. Maintains a respectful control over guests at all times. Anticipates the needs and situations before they happen. Possesses a keen sense of timing and is capable of discreetly speeding up or slowing down his/her station as necessary. Sets the tone and style of his/her station. Acts in an enthusiastic manner. Presents a positive and helpful attitude to all guests. Mixes drinks according to prescribed recipes; keeps station stocked with all liquor, glasses and accessories necessary; accounts for all beginning cash register bank, all cash, complimentary drinks and charge receipts. Resourceful with beverages, fruit and supplies in order to maintain low beverage costs. Acts as a role model to other employees and always presents oneself as a credit to Harrah's and encourages others to do the same. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.QUALIFICATIONS: Must be at least 21 years old or older High school diploma or GED required. Previous bartending experience required. Knowledge of operating cash register and bar equipment is required. Must be at least 21 years of age and must be a certified bartender. Flexibility in fingers and hands to operate cash register and beverage guns; pickup glasses, ice scoop and use a shot glass to measure liquor according to procedure. Mathematical ability including the ability to add and subtract. Ability to work with hands in ice for period up to 4 hours. Ability to stand and walk for periods of up to 4 hours. Must have excellent customer service and communication skills. Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to maneuver inside assigned bar area in the casino. Must be able to lift up to 75 pounds. Must be able to use hand motions when preparing and pouring all types of drinks for customers and servers. Must be able to use hand motion when cleaning and wiping bar areas. Must be able to bend, pull and carry bar stock to and from refrigerators and cabinets. Must be able to complete required paperwork or cash transactions. Must be able to continuously and quickly maneuver around assigned areas for an entire shift. Must have the dexterity to grip necessary items (glasses, pens, pads, garnishments, money, etc.). Must be able to operate the following equipment: cash register, juice guns, cutting boards, liquor guns, soda guns, ice machines, shot glasses, mixers, pourers, knives, coffee machines, frozen drink machine, ice tea machines, and other necessary equipment. Must be able to tolerate areas containing secondary smoke. Must be able to work at a fast pace and in stressful situations. Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues.
Mar 28, 2024
Full time
Harrah's New Orleans Casino & Hotel, a Caesars Entertainment company, earned recognition by The Time-Picayune and The New Orleans Advocate as one of the Top Workplaces for 2022 in the Greater New Orleans. As a destination property in the heart of the city, Harrah's New Orleans is looking for fun, professional, and responsible Krewe Members who love delivering extraordinary services to our guests. If you enjoy working in a fun and fast-paced environment, we may have a career opportunity for youBam Emeril Lagasse's first French-inspired restaurant concept-Emeril's Brasserie will bring the signature Creole flavors he is famous for, to classic French-inspired dishes. The restaurant will encompass full-service breakfast, lunch and dinner dining options, delicious cocktails, as well as a fast-casual coffee shop and bakery called Petite Brasserie.BENEFITS: Harrah's New Orleans is proud to offer our Krewe a professional, fun, and welcoming atmosphere. Our employees also enjoy exclusive benefits, such as: FREE Employee Parking Discounted Bus Passes Free Employee Assistance Program Employee Discount Program on Hotel Rooms Fun and Free Employee EventsJOB SUMMARY: The Bartender at Emeril's Brasserie provides friendly, excellent service to every customer who approaches the bar. Prepares and pours drinks for customers. Job Type: Full-time Salary: From $6.75 per hourESSENTIAL JOB FUNCTIONS: Prepares ordered drinks with proper portions and ingredients such as wine, liquor and related bar service to guests at assigned stations. Operates a cash register, ringing the proper amount into the register and giving the guest or server the correct change. Provides a great experience for every guest every time through courteous interaction. Possesses complete knowledge and service of food/drinks, and as such, is responsible for guest satisfaction. Maintains a respectful control over guests at all times. Anticipates the needs and situations before they happen. Possesses a keen sense of timing and is capable of discreetly speeding up or slowing down his/her station as necessary. Sets the tone and style of his/her station. Acts in an enthusiastic manner. Presents a positive and helpful attitude to all guests. Mixes drinks according to prescribed recipes; keeps station stocked with all liquor, glasses and accessories necessary; accounts for all beginning cash register bank, all cash, complimentary drinks and charge receipts. Resourceful with beverages, fruit and supplies in order to maintain low beverage costs. Acts as a role model to other employees and always presents oneself as a credit to Harrah's and encourages others to do the same. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.QUALIFICATIONS: Must be at least 21 years old or older High school diploma or GED required. Previous bartending experience required. Knowledge of operating cash register and bar equipment is required. Must be at least 21 years of age and must be a certified bartender. Flexibility in fingers and hands to operate cash register and beverage guns; pickup glasses, ice scoop and use a shot glass to measure liquor according to procedure. Mathematical ability including the ability to add and subtract. Ability to work with hands in ice for period up to 4 hours. Ability to stand and walk for periods of up to 4 hours. Must have excellent customer service and communication skills. Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to maneuver inside assigned bar area in the casino. Must be able to lift up to 75 pounds. Must be able to use hand motions when preparing and pouring all types of drinks for customers and servers. Must be able to use hand motion when cleaning and wiping bar areas. Must be able to bend, pull and carry bar stock to and from refrigerators and cabinets. Must be able to complete required paperwork or cash transactions. Must be able to continuously and quickly maneuver around assigned areas for an entire shift. Must have the dexterity to grip necessary items (glasses, pens, pads, garnishments, money, etc.). Must be able to operate the following equipment: cash register, juice guns, cutting boards, liquor guns, soda guns, ice machines, shot glasses, mixers, pourers, knives, coffee machines, frozen drink machine, ice tea machines, and other necessary equipment. Must be able to tolerate areas containing secondary smoke. Must be able to work at a fast pace and in stressful situations. Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues.
Harrah's New Orleans Casino & Hotel, a Caesars Entertainment company, earned recognition by The Time-Picayune and The New Orleans Advocate as one of the Top Workplaces for 2022 in the Greater New Orleans. As a destination property in the heart of the city, Harrah's New Orleans is looking for fun, professional, and responsible Krewe Members who love delivering extraordinary services to our guests. If you enjoy working in a fun and fast-paced environment, we may have a career opportunity for you Bam Emeril Lagasse's first French-inspired restaurant concept-Emeril's Brasserie will bring the signature Creole flavors he is famous for, to classic French-inspired dishes. The restaurant will encompass full-service breakfast, lunch and dinner dining options, delicious cocktails, as well as a fast-casual coffee shop and bakery called Petite Brasserie.BENEFITS: Harrah's New Orleans is proud to offer our Krewe a professional, fun, and welcoming atmosphere. Our employees also enjoy exclusive benefits, such as: FREE Employee Parking Discounted Bus Passes Free Employee Assistance Program Caesars Employee Discount Program on Hotel Rooms Fun and Free Employee EventsJOB SUMMARY: The Restaurant Host/Hostess Lead provides friendly, excellent service to all customers who come to the casino's restaurant.ESSENTIAL JOB FUNCTIONS: Handles all aspects of the food operation during assigned shift. Ensures Front Service staff behavior and appearance are in compliance with established policy. Ensures that customer's problems/complaints are handled in an effective, courteous manner. Directly oversees staff on assigned shift. Schedules lunch breaks and maintains employee break records. Acts as a role model to other employees, always presents oneself as a credit to Harrah's and encourages others to do the same. Conducts assigned duties according to procedures. Greets guests quickly and courteously. Seat Guest promptly and with a smile Able to sell guest on all seating areas of the restaurant (i.e. bar and patio) Be aware of table status and control seating times Helps service guests as necessary in a team aspect (May include but not limited to: bussing tables, taking drink orders, rolling silverware, etc.) Knows how to ring up all transactions and all tenders. Assists the Service Attendants/Counter Attendants/Culinary areas when needed. Handles and solves any concerns and questions from customers. Keeps all guest areas clean and neat. Complies with all appearance standards. Enters guests' merchandise in register, takes money from customer and accurately gives back change. Responsible for accurate control of cash drawer. Operates cash register and properly settles merchandise purchase Itemizes totals and presents guests with the price for payment Acts as a role model to other employees and always presents oneself as a credit to Harrah's and encourages others to do the same. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.QUALIFICATIONS: High volume dining experience preferred. OpenTable or reservation system knowledge recommended Understands variance policy of cash drawer and maintains low variance 1-year experience in customer service. Must possess basic math skills. Must be able to count cash drawer accurately Must possess excellent customer service/communication skills. Available to work required schedule which may include nights, weekends, holidays and overtime as needed. Must be able to maintain a neat, professional, well-groomed appearance and uphold company appearance/dress standards.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to maneuver to all areas of assigned restaurant throughout entire shift. Must be able to accurately and quickly process all cash transactions. Must be able to tolerate areas containing secondary smoke. Must be able to work at a fast pace and in stressful situations. Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues.GAMING PERMIT: N/A
Apr 14, 2024
Full time
Harrah's New Orleans Casino & Hotel, a Caesars Entertainment company, earned recognition by The Time-Picayune and The New Orleans Advocate as one of the Top Workplaces for 2022 in the Greater New Orleans. As a destination property in the heart of the city, Harrah's New Orleans is looking for fun, professional, and responsible Krewe Members who love delivering extraordinary services to our guests. If you enjoy working in a fun and fast-paced environment, we may have a career opportunity for you Bam Emeril Lagasse's first French-inspired restaurant concept-Emeril's Brasserie will bring the signature Creole flavors he is famous for, to classic French-inspired dishes. The restaurant will encompass full-service breakfast, lunch and dinner dining options, delicious cocktails, as well as a fast-casual coffee shop and bakery called Petite Brasserie.BENEFITS: Harrah's New Orleans is proud to offer our Krewe a professional, fun, and welcoming atmosphere. Our employees also enjoy exclusive benefits, such as: FREE Employee Parking Discounted Bus Passes Free Employee Assistance Program Caesars Employee Discount Program on Hotel Rooms Fun and Free Employee EventsJOB SUMMARY: The Restaurant Host/Hostess Lead provides friendly, excellent service to all customers who come to the casino's restaurant.ESSENTIAL JOB FUNCTIONS: Handles all aspects of the food operation during assigned shift. Ensures Front Service staff behavior and appearance are in compliance with established policy. Ensures that customer's problems/complaints are handled in an effective, courteous manner. Directly oversees staff on assigned shift. Schedules lunch breaks and maintains employee break records. Acts as a role model to other employees, always presents oneself as a credit to Harrah's and encourages others to do the same. Conducts assigned duties according to procedures. Greets guests quickly and courteously. Seat Guest promptly and with a smile Able to sell guest on all seating areas of the restaurant (i.e. bar and patio) Be aware of table status and control seating times Helps service guests as necessary in a team aspect (May include but not limited to: bussing tables, taking drink orders, rolling silverware, etc.) Knows how to ring up all transactions and all tenders. Assists the Service Attendants/Counter Attendants/Culinary areas when needed. Handles and solves any concerns and questions from customers. Keeps all guest areas clean and neat. Complies with all appearance standards. Enters guests' merchandise in register, takes money from customer and accurately gives back change. Responsible for accurate control of cash drawer. Operates cash register and properly settles merchandise purchase Itemizes totals and presents guests with the price for payment Acts as a role model to other employees and always presents oneself as a credit to Harrah's and encourages others to do the same. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.QUALIFICATIONS: High volume dining experience preferred. OpenTable or reservation system knowledge recommended Understands variance policy of cash drawer and maintains low variance 1-year experience in customer service. Must possess basic math skills. Must be able to count cash drawer accurately Must possess excellent customer service/communication skills. Available to work required schedule which may include nights, weekends, holidays and overtime as needed. Must be able to maintain a neat, professional, well-groomed appearance and uphold company appearance/dress standards.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to maneuver to all areas of assigned restaurant throughout entire shift. Must be able to accurately and quickly process all cash transactions. Must be able to tolerate areas containing secondary smoke. Must be able to work at a fast pace and in stressful situations. Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues.GAMING PERMIT: N/A
Harrah's New Orleans Casino & Hotel, a Caesars Entertainment company, earned recognition by The Time-Picayune and The New Orleans Advocate as one of the Top Workplaces for 2022 in the Greater New Orleans. As a destination property in the heart of the city, Harrah's New Orleans is looking for fun, professional, and responsible Krewe Members who love delivering extraordinary services to our guests. If you enjoy working in a fun and fast-paced environment, we may have a career opportunity for youBam Emeril Lagasse's first French-inspired restaurant concept-Emeril's Brasserie will bring the signature Creole flavors he is famous for, to classic French-inspired dishes. The restaurant will encompass full-service breakfast, lunch and dinner dining options, delicious cocktails, as well as a fast-casual coffee shop and bakery called Petite Brasserie.BENEFITS: Harrah's New Orleans is proud to offer our Krewe a professional, fun, and welcoming atmosphere. Our employees also enjoy exclusive benefits, such as: FREE Employee Parking Discounted Bus Passes Free Employee Assistance Program Employee Discount Program on Hotel Rooms Fun and Free Employee EventsJOB SUMMARY: The Food Runner ensures food and service flows efficiently from kitchen to customer.ESSENTIAL JOB FUNCTIONS: Responsible for providing quality goods and beverage products and service to Harrah's guests. Assists this function by maintaining food flow from kitchen to serving area to customer. Responsibilities include greeting and serving portions to customers, transferring food from kitchen to serving lines, maintaining point of sale appearance, and transferring food to all points of sale. Greets customers and ensures a pleasant dining experience. Observes all sanitary and safety requirements. Maintains a high level of cleanliness, proper presentation and temperature of food at all points of sale, including Employee Dining Room. Ensures consistent flow of food in a healthy and sanitary manner from kitchen to customer. Transports and restocks food products to all points of sale including dining room and Bar service. Acts as a role model to other employees and always presents oneself as a credit to Harrah's and encourages others to do the same. Meets the attendance guidelines of the job and adheres to regulatory departmental and company policiesQUALIFICATIONS: Must be at least 21 or older. High school graduate or GED equivalent. Restaurant service background preferred. Excellent customer service and communication skills required. Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to maneuver to all areas of the kitchen and food service areas. Must be able to tolerate areas with hot and cold temperatures. Must be able to lift up to 40 pounds. Must be able to push carts, pull, reach, bend and stoop. Must be able to work at a fast pace and in stressful situations. Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues.
Apr 14, 2024
Full time
Harrah's New Orleans Casino & Hotel, a Caesars Entertainment company, earned recognition by The Time-Picayune and The New Orleans Advocate as one of the Top Workplaces for 2022 in the Greater New Orleans. As a destination property in the heart of the city, Harrah's New Orleans is looking for fun, professional, and responsible Krewe Members who love delivering extraordinary services to our guests. If you enjoy working in a fun and fast-paced environment, we may have a career opportunity for youBam Emeril Lagasse's first French-inspired restaurant concept-Emeril's Brasserie will bring the signature Creole flavors he is famous for, to classic French-inspired dishes. The restaurant will encompass full-service breakfast, lunch and dinner dining options, delicious cocktails, as well as a fast-casual coffee shop and bakery called Petite Brasserie.BENEFITS: Harrah's New Orleans is proud to offer our Krewe a professional, fun, and welcoming atmosphere. Our employees also enjoy exclusive benefits, such as: FREE Employee Parking Discounted Bus Passes Free Employee Assistance Program Employee Discount Program on Hotel Rooms Fun and Free Employee EventsJOB SUMMARY: The Food Runner ensures food and service flows efficiently from kitchen to customer.ESSENTIAL JOB FUNCTIONS: Responsible for providing quality goods and beverage products and service to Harrah's guests. Assists this function by maintaining food flow from kitchen to serving area to customer. Responsibilities include greeting and serving portions to customers, transferring food from kitchen to serving lines, maintaining point of sale appearance, and transferring food to all points of sale. Greets customers and ensures a pleasant dining experience. Observes all sanitary and safety requirements. Maintains a high level of cleanliness, proper presentation and temperature of food at all points of sale, including Employee Dining Room. Ensures consistent flow of food in a healthy and sanitary manner from kitchen to customer. Transports and restocks food products to all points of sale including dining room and Bar service. Acts as a role model to other employees and always presents oneself as a credit to Harrah's and encourages others to do the same. Meets the attendance guidelines of the job and adheres to regulatory departmental and company policiesQUALIFICATIONS: Must be at least 21 or older. High school graduate or GED equivalent. Restaurant service background preferred. Excellent customer service and communication skills required. Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to maneuver to all areas of the kitchen and food service areas. Must be able to tolerate areas with hot and cold temperatures. Must be able to lift up to 40 pounds. Must be able to push carts, pull, reach, bend and stoop. Must be able to work at a fast pace and in stressful situations. Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues.