Identified shifts will vary based on business needsStarting pay for this role is $11.35 plus tip and may vary based on experienceJOB SUMMARY: Provides fast and flawless service to the restaurant's guest while building relationships and creating a comfortable atmosphere to ensure a truly great dining experience. ESSENTIAL JOB FUNCTIONS: Maintains current and accurate information regarding menu (i.e., preparation) Greets, and makes welcome, each guest seated in assigned station. Takes initial food and/or beverage order within 2 minutes of guest being seated. Repeating order back to ensure accuracy. Proficient in the operating functions of the POS computer and cash handling. Maintains expected service levels, ensures all revenue is accurately handled and internal controls during day to day operations and during system outages. Possess the ability to effectively communicate in a clear, professional and friendly manner with all guests and employees. Differentiate guest service and gives priority service to the appropriate tier leveled player. Possess the ability to professionally handle high pressure and difficult situations. Ensures tables are clear, appropriately set up and presentable for guests to be seated prior to being seated. Displays an upbeat and positive attitude when greeting guests, during their dining experience and during their departure. Presents and up-sells any specials/Chefs features and/or specific menu items with enticing verbiage. Engages guests in conversation during their dining experience. Suggests items to guest based on expressed guest preferences. Up-sells appetizers, beverages, desserts in accordance with restaurant service standards. Correctly enters food and beverage orders into the POS system to ensure accurate preparation of product. Delivers prepared food to the appropriate guest within three minutes of completed production order. Returns to table within five minutes of order delivery to ascertain guest level of satisfaction, and periodically there after. Resolves service issues according to the service recovery toolbox and reports guest dissatisfaction to the supervisor and/or involves the supervisor. Presents check for payment to correct customers, thanks and invites them back, wishes them luck and makes it easy for them to get back in play Maintains cleanliness standards at tables and all work stations. Adheres to regulatory, departmental and company policies. ADDITIONAL JOB DUTIES: Other duties as assigned. Assists bus persons, as necessary, in bussing, cleaning and setting tables. Works closely with other servers, the culinary team and management to ensure quality of food, the dining experience and guest satisfaction. Upholds standards of dining room ambiance and atmosphere. Handles and solves any concerns and questions from guests. Works in an organized, efficient manner to provide service levels as established by company standards. Maintains a professional manner and posture at all times, acting as a role model to other employees and always presents oneself as a credit to Harrah's and encourages others to do the same. EDUCATION AND/OR EXPERIENCE: High school diploma or GED preferred Prior Food Server experience is preferred. QUALIFICATIONS:The requirements listed are representative of the knowledge, skill and/or ability required to fulfill the obligations of this position. Must be at least 19 years of age. Must be able to carry and balance service tray on shoulder. Must have legible handwriting. Must have knowledge of menu prices and composition of food and beverage menu items, daily specials and proper placing procedures is required. Must be able to read, write, speak and understand English. Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance. Must have a sense of urgency and react to changing business demands. Must have the ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business PHYSICAL DEMANDS AND WORK ENVIRONMENT:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to maneuver to all areas of assigned restaurant throughout entire shift. Must be able to access kitchen area when picking up customer food orders. Must be able to lift up to 50 pounds and to push or pull 300 lbs. on a cart or dolly. Must be able to tolerate high temperatures located in the kitchen area. Must be able to tolerate areas containing secondary smoke. Must be able to work at a fast pace and in stressful situations. Must be able to respond to visual and aural cues. Must be able to stand and walk for long periods of time DISCLAIMER: Preference is given to Ak-Chin community members and members of other recognized Arizona tribes.
Mar 27, 2024
Full time
Identified shifts will vary based on business needsStarting pay for this role is $11.35 plus tip and may vary based on experienceJOB SUMMARY: Provides fast and flawless service to the restaurant's guest while building relationships and creating a comfortable atmosphere to ensure a truly great dining experience. ESSENTIAL JOB FUNCTIONS: Maintains current and accurate information regarding menu (i.e., preparation) Greets, and makes welcome, each guest seated in assigned station. Takes initial food and/or beverage order within 2 minutes of guest being seated. Repeating order back to ensure accuracy. Proficient in the operating functions of the POS computer and cash handling. Maintains expected service levels, ensures all revenue is accurately handled and internal controls during day to day operations and during system outages. Possess the ability to effectively communicate in a clear, professional and friendly manner with all guests and employees. Differentiate guest service and gives priority service to the appropriate tier leveled player. Possess the ability to professionally handle high pressure and difficult situations. Ensures tables are clear, appropriately set up and presentable for guests to be seated prior to being seated. Displays an upbeat and positive attitude when greeting guests, during their dining experience and during their departure. Presents and up-sells any specials/Chefs features and/or specific menu items with enticing verbiage. Engages guests in conversation during their dining experience. Suggests items to guest based on expressed guest preferences. Up-sells appetizers, beverages, desserts in accordance with restaurant service standards. Correctly enters food and beverage orders into the POS system to ensure accurate preparation of product. Delivers prepared food to the appropriate guest within three minutes of completed production order. Returns to table within five minutes of order delivery to ascertain guest level of satisfaction, and periodically there after. Resolves service issues according to the service recovery toolbox and reports guest dissatisfaction to the supervisor and/or involves the supervisor. Presents check for payment to correct customers, thanks and invites them back, wishes them luck and makes it easy for them to get back in play Maintains cleanliness standards at tables and all work stations. Adheres to regulatory, departmental and company policies. ADDITIONAL JOB DUTIES: Other duties as assigned. Assists bus persons, as necessary, in bussing, cleaning and setting tables. Works closely with other servers, the culinary team and management to ensure quality of food, the dining experience and guest satisfaction. Upholds standards of dining room ambiance and atmosphere. Handles and solves any concerns and questions from guests. Works in an organized, efficient manner to provide service levels as established by company standards. Maintains a professional manner and posture at all times, acting as a role model to other employees and always presents oneself as a credit to Harrah's and encourages others to do the same. EDUCATION AND/OR EXPERIENCE: High school diploma or GED preferred Prior Food Server experience is preferred. QUALIFICATIONS:The requirements listed are representative of the knowledge, skill and/or ability required to fulfill the obligations of this position. Must be at least 19 years of age. Must be able to carry and balance service tray on shoulder. Must have legible handwriting. Must have knowledge of menu prices and composition of food and beverage menu items, daily specials and proper placing procedures is required. Must be able to read, write, speak and understand English. Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance. Must have a sense of urgency and react to changing business demands. Must have the ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business PHYSICAL DEMANDS AND WORK ENVIRONMENT:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to maneuver to all areas of assigned restaurant throughout entire shift. Must be able to access kitchen area when picking up customer food orders. Must be able to lift up to 50 pounds and to push or pull 300 lbs. on a cart or dolly. Must be able to tolerate high temperatures located in the kitchen area. Must be able to tolerate areas containing secondary smoke. Must be able to work at a fast pace and in stressful situations. Must be able to respond to visual and aural cues. Must be able to stand and walk for long periods of time DISCLAIMER: Preference is given to Ak-Chin community members and members of other recognized Arizona tribes.
The Culinary Institute of America
Napa, California
The hiring rate for this position is $16.00 per hour. Please apply to learn more about the benefits of working for the CIA. POSITION SUMMARY The Busser-Runner is responsible for ensuring that the dining room tables are properly set up and cleaned, providing prompt and professional service to dining guests. The Busser-Runner also acts as a food runner to dispense food from the kitchen to tables immediately upon food being presented as ready from the line. ESSENTIAL RESPONSIBILITIES Continually read, anticipate and fulfill guest needs. Work with chefs and servers in order to deliver food to guests. Explain dishes as appropriate when delivering to guests. Set up and break down dining room for each shift. Stay current with menu descriptions as the menu changes. Assist with overall maintenance of restaurant and organization of restaurant supplies cage. Reset tables according to specifications of restaurant. Restock clean plates, silverware and glassware. Clear plates and silverware, as appropriate, when guests are finished dining. Assist servers with food delivery to guests, refilling water, serving bread, etc. Maintain service stations in a clean and orderly manner throughout shift. Perform all opening and closing side work as required. Any and all other duties as assigned. REQUIRED QUALIFICATIONS Experience: Prior customer service experience. PREFERRED QUALIFICATIONS Prior restaurant or café experience. Demonstrated qualities of hospitality and service. REQUIRED SKILLS Knowledge of dining room service procedures. Ability to follow all safety and sanitation policies. Excellent communication skills. Demonstrated qualities of hospitality. Strong teamwork and interpersonal skills; ability to be adaptable, dependable and handle multiple priorities simultaneously. Demonstrated ability to show a high level of service responsiveness to customers. Must display a high level of energy and self-motivation. Highly organized, attentive to detail, accurate and efficient. Able to work well within a team. Punctual and dependable. WORKING CONDITIONS Ability to frequently lift and carry 30 pounds. Ability to occasionally lift and carry 50 pounds with assistance. Ability to stand and work for extended periods of time during customary service hours. Ability to work in outdoor environment with varying temperatures, including temperatures above 100 degrees Fahrenheit. Must be available to work a flexible work schedule.
Mar 26, 2024
Full time
The hiring rate for this position is $16.00 per hour. Please apply to learn more about the benefits of working for the CIA. POSITION SUMMARY The Busser-Runner is responsible for ensuring that the dining room tables are properly set up and cleaned, providing prompt and professional service to dining guests. The Busser-Runner also acts as a food runner to dispense food from the kitchen to tables immediately upon food being presented as ready from the line. ESSENTIAL RESPONSIBILITIES Continually read, anticipate and fulfill guest needs. Work with chefs and servers in order to deliver food to guests. Explain dishes as appropriate when delivering to guests. Set up and break down dining room for each shift. Stay current with menu descriptions as the menu changes. Assist with overall maintenance of restaurant and organization of restaurant supplies cage. Reset tables according to specifications of restaurant. Restock clean plates, silverware and glassware. Clear plates and silverware, as appropriate, when guests are finished dining. Assist servers with food delivery to guests, refilling water, serving bread, etc. Maintain service stations in a clean and orderly manner throughout shift. Perform all opening and closing side work as required. Any and all other duties as assigned. REQUIRED QUALIFICATIONS Experience: Prior customer service experience. PREFERRED QUALIFICATIONS Prior restaurant or café experience. Demonstrated qualities of hospitality and service. REQUIRED SKILLS Knowledge of dining room service procedures. Ability to follow all safety and sanitation policies. Excellent communication skills. Demonstrated qualities of hospitality. Strong teamwork and interpersonal skills; ability to be adaptable, dependable and handle multiple priorities simultaneously. Demonstrated ability to show a high level of service responsiveness to customers. Must display a high level of energy and self-motivation. Highly organized, attentive to detail, accurate and efficient. Able to work well within a team. Punctual and dependable. WORKING CONDITIONS Ability to frequently lift and carry 30 pounds. Ability to occasionally lift and carry 50 pounds with assistance. Ability to stand and work for extended periods of time during customary service hours. Ability to work in outdoor environment with varying temperatures, including temperatures above 100 degrees Fahrenheit. Must be available to work a flexible work schedule.
The Still Crafts, Drafts, & Eats
Las Vegas, Nevada
JOB REQUIREMENTS: To include but not limited to Setting and resetting of tables before, during and after service periods with clean dishes, silverware and polished glassware. Pouring waters, serving breads, condiments and some side-items as necessary. Command full menu knowledge at all times and preparation methods. Deliver food to guest table in appropriate manner. Identify and briefly describe each plate to the guests accurately. Consistently following Food & Beverage sequence of service utilizing all proper procedures standardized by venue managers and chefs. Working as a team and effectively communicating with management, chefs and culinary staff in order to fulfill and address any issues or needs requested by guests and or other employees. Anticipating the guests' needs and responding appropriately with a sense of urgency. Bidding farewell to guests, using the guest's name when known, and encouraging them to return. Pre-bussing and bussing of tables during service period; assisting servers with service steps where necessary Maintaining general cleanliness in dining room during service periods. Stacking and stocking of side stations with dry goods, extra-china, settings and silverware. Buffing / polishing glass and silverware where necessary. Setting up and breaking down of side stations before and after service. Loading / unloading linens when necessary. Cleaning all spills immediately, using floor signs when necessary. Following all procedures and policies set forth by the company and health and safety guidelines. Other duties as assigned QUALIFICATIONS: (Include equipment knowledge/use) 2 Years experience as a busser in a similar, high-volume restaurant environment. Good communication skills; multilingual is a plus. Must be able to speak and read English proficiently. Professionally groomed in a manner consistent with department grooming standards. Positive attitude, self motivated, energetic and is a willing learner. Must possess good attention to detail, and ability to work under pressure. Excellent customer service skills are required. Ability to follow directions well, make quick decisions, and keep organized while under pressure. Ability to perform a variety of duties with extreme care, concern and detail. Ability to use standard kitchen equipment, including, but not limited to refrigerators/coolers, slicers, sharp knives, beverage machines, etc. Knowledgeable about health and safety regulations. Maintain a clean and safe working environment. Physically able to lift and carry at least 50lbs on a tray or arm service where it applies, as well as delicate china and glassware. Physically able to walk without assistance on various surfaces for an extended period of time.
Mar 26, 2024
Full time
JOB REQUIREMENTS: To include but not limited to Setting and resetting of tables before, during and after service periods with clean dishes, silverware and polished glassware. Pouring waters, serving breads, condiments and some side-items as necessary. Command full menu knowledge at all times and preparation methods. Deliver food to guest table in appropriate manner. Identify and briefly describe each plate to the guests accurately. Consistently following Food & Beverage sequence of service utilizing all proper procedures standardized by venue managers and chefs. Working as a team and effectively communicating with management, chefs and culinary staff in order to fulfill and address any issues or needs requested by guests and or other employees. Anticipating the guests' needs and responding appropriately with a sense of urgency. Bidding farewell to guests, using the guest's name when known, and encouraging them to return. Pre-bussing and bussing of tables during service period; assisting servers with service steps where necessary Maintaining general cleanliness in dining room during service periods. Stacking and stocking of side stations with dry goods, extra-china, settings and silverware. Buffing / polishing glass and silverware where necessary. Setting up and breaking down of side stations before and after service. Loading / unloading linens when necessary. Cleaning all spills immediately, using floor signs when necessary. Following all procedures and policies set forth by the company and health and safety guidelines. Other duties as assigned QUALIFICATIONS: (Include equipment knowledge/use) 2 Years experience as a busser in a similar, high-volume restaurant environment. Good communication skills; multilingual is a plus. Must be able to speak and read English proficiently. Professionally groomed in a manner consistent with department grooming standards. Positive attitude, self motivated, energetic and is a willing learner. Must possess good attention to detail, and ability to work under pressure. Excellent customer service skills are required. Ability to follow directions well, make quick decisions, and keep organized while under pressure. Ability to perform a variety of duties with extreme care, concern and detail. Ability to use standard kitchen equipment, including, but not limited to refrigerators/coolers, slicers, sharp knives, beverage machines, etc. Knowledgeable about health and safety regulations. Maintain a clean and safe working environment. Physically able to lift and carry at least 50lbs on a tray or arm service where it applies, as well as delicate china and glassware. Physically able to walk without assistance on various surfaces for an extended period of time.
Identified shifts will vary based on business needsStarting pay for this role is $11.35 plus tips and may vary based on experienceJOB SUMMARY: Provides fast and flawless service to the restaurant's guest while building relationships and creating a comfortable atmosphere to ensure a truly great dining experience. ESSENTIAL JOB FUNCTIONS: Maintains current and accurate information regarding menu (i.e., preparation) Greets, and makes welcome, each guest seated in assigned station. Takes initial food and/or beverage order within 2 minutes of guest being seated. Repeating order back to ensure accuracy. Proficient in the operating functions of the POS computer and cash handling. Maintains expected service levels, ensures all revenue is accurately handled and internal controls during day to day operations and during system outages. Possess the ability to effectively communicate in a clear, professional and friendly manner with all guests and employees. Differentiate guest service and gives priority service to the appropriate tier leveled player. Possess the ability to professionally handle high pressure and difficult situations. Ensures tables are clear, appropriately set up and presentable for guests to be seated prior to being seated. Displays an upbeat and positive attitude when greeting guests, during their dining experience and during their departure. Presents and up-sells any specials/Chefs features and/or specific menu items with enticing verbiage. Engages guests in conversation during their dining experience. Suggests items to guest based on expressed guest preferences. Up-sells appetizers, beverages, desserts in accordance with restaurant service standards. Correctly enters food and beverage orders into the POS system to ensure accurate preparation of product. Delivers prepared food to the appropriate guest within three minutes of completed production order. Returns to table within five minutes of order delivery to ascertain guest level of satisfaction, and periodically there after. Resolves service issues according to the service recovery toolbox and reports guest dissatisfaction to the supervisor and/or involves the supervisor. Presents check for payment to correct customers, thanks and invites them back, wishes them luck and makes it easy for them to get back in play Maintains cleanliness standards at tables and all work stations. Adheres to regulatory, departmental and company policies. ADDITIONAL JOB DUTIES: Other duties as assigned. Assists bus persons, as necessary, in bussing, cleaning and setting tables. Works closely with other servers, the culinary team and management to ensure quality of food, the dining experience and guest satisfaction. Upholds standards of dining room ambiance and atmosphere. Handles and solves any concerns and questions from guests. Works in an organized, efficient manner to provide service levels as established by company standards. Maintains a professional manner and posture at all times, acting as a role model to other employees and always presents oneself as a credit to Harrah's and encourages others to do the same. EDUCATION AND/OR EXPERIENCE: High school diploma or GED preferred Prior Food Server experience is preferred. QUALIFICATIONS:The requirements listed are representative of the knowledge, skill and/or ability required to fulfill the obligations of this position. Must be at least 19 years of age. Must be able to carry and balance service tray on shoulder. Must have legible handwriting. Must have knowledge of menu prices and composition of food and beverage menu items, daily specials and proper placing procedures is required. Must be able to read, write, speak and understand English. Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance. Must have a sense of urgency and react to changing business demands. Must have the ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business PHYSICAL DEMANDS AND WORK ENVIRONMENT:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to maneuver to all areas of assigned restaurant throughout entire shift. Must be able to access kitchen area when picking up customer food orders. Must be able to lift up to 50 pounds and to push or pull 300 lbs. on a cart or dolly. Must be able to tolerate high temperatures located in the kitchen area. Must be able to tolerate areas containing secondary smoke. Must be able to work at a fast pace and in stressful situations. Must be able to respond to visual and aural cues. Must be able to stand and walk for long periods of timeDISCLAIMER: Preference is given to Ak-Chin community members and members of other recognized Arizona tribes.
Mar 25, 2024
Full time
Identified shifts will vary based on business needsStarting pay for this role is $11.35 plus tips and may vary based on experienceJOB SUMMARY: Provides fast and flawless service to the restaurant's guest while building relationships and creating a comfortable atmosphere to ensure a truly great dining experience. ESSENTIAL JOB FUNCTIONS: Maintains current and accurate information regarding menu (i.e., preparation) Greets, and makes welcome, each guest seated in assigned station. Takes initial food and/or beverage order within 2 minutes of guest being seated. Repeating order back to ensure accuracy. Proficient in the operating functions of the POS computer and cash handling. Maintains expected service levels, ensures all revenue is accurately handled and internal controls during day to day operations and during system outages. Possess the ability to effectively communicate in a clear, professional and friendly manner with all guests and employees. Differentiate guest service and gives priority service to the appropriate tier leveled player. Possess the ability to professionally handle high pressure and difficult situations. Ensures tables are clear, appropriately set up and presentable for guests to be seated prior to being seated. Displays an upbeat and positive attitude when greeting guests, during their dining experience and during their departure. Presents and up-sells any specials/Chefs features and/or specific menu items with enticing verbiage. Engages guests in conversation during their dining experience. Suggests items to guest based on expressed guest preferences. Up-sells appetizers, beverages, desserts in accordance with restaurant service standards. Correctly enters food and beverage orders into the POS system to ensure accurate preparation of product. Delivers prepared food to the appropriate guest within three minutes of completed production order. Returns to table within five minutes of order delivery to ascertain guest level of satisfaction, and periodically there after. Resolves service issues according to the service recovery toolbox and reports guest dissatisfaction to the supervisor and/or involves the supervisor. Presents check for payment to correct customers, thanks and invites them back, wishes them luck and makes it easy for them to get back in play Maintains cleanliness standards at tables and all work stations. Adheres to regulatory, departmental and company policies. ADDITIONAL JOB DUTIES: Other duties as assigned. Assists bus persons, as necessary, in bussing, cleaning and setting tables. Works closely with other servers, the culinary team and management to ensure quality of food, the dining experience and guest satisfaction. Upholds standards of dining room ambiance and atmosphere. Handles and solves any concerns and questions from guests. Works in an organized, efficient manner to provide service levels as established by company standards. Maintains a professional manner and posture at all times, acting as a role model to other employees and always presents oneself as a credit to Harrah's and encourages others to do the same. EDUCATION AND/OR EXPERIENCE: High school diploma or GED preferred Prior Food Server experience is preferred. QUALIFICATIONS:The requirements listed are representative of the knowledge, skill and/or ability required to fulfill the obligations of this position. Must be at least 19 years of age. Must be able to carry and balance service tray on shoulder. Must have legible handwriting. Must have knowledge of menu prices and composition of food and beverage menu items, daily specials and proper placing procedures is required. Must be able to read, write, speak and understand English. Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance. Must have a sense of urgency and react to changing business demands. Must have the ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business PHYSICAL DEMANDS AND WORK ENVIRONMENT:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to maneuver to all areas of assigned restaurant throughout entire shift. Must be able to access kitchen area when picking up customer food orders. Must be able to lift up to 50 pounds and to push or pull 300 lbs. on a cart or dolly. Must be able to tolerate high temperatures located in the kitchen area. Must be able to tolerate areas containing secondary smoke. Must be able to work at a fast pace and in stressful situations. Must be able to respond to visual and aural cues. Must be able to stand and walk for long periods of timeDISCLAIMER: Preference is given to Ak-Chin community members and members of other recognized Arizona tribes.
Great food starts with you. You put endless creativity into every meal you prepare. You're looking for variety - in menus, events and settings - to keep you challenged. Most of all, you love seeing the satisfaction on the faces of the people you've served. It's time for a career full of flavor! Whip up your own recipe for professional growth and fulfillment as a Cook at Ohio Living. Why Ohio Living is different Better schedules. Unlike restaurant work, we are typically done by 8pm. You'll love not having to work until 2am closing times. Variety is the spice. You can explore many different types of cooking with us, everything from batch cooking and simple recipes to very creative dining with flair. Grilling, sautéing, steaming, roasting and more. This is not institutional food! Fun challenges. We have a dining room with tablecloths and servers, and we also deliver meals to rooms. We cook for everything from formal galas to barbeques and taco bars. We invite our residents to take part in cooking classes. You'll find every day unique - and uniquely enjoyable. Plenty to learn. You'll learn a lot from our amazing chefs and cooks. You can help with menus and participate in our annual culinary competition. We bring in experts to train you and offer online courses from Rouxbe. And you'll have room to move up into leadership roles if you desire. Attractive pay and benefits. We offer everything you expect, plus a retirement plan, paid time off, education assistance, pay advances up to $500, recognition programs and free meals. What you'll do You'll prepare outstanding food in accordance with planned menus, following quality standards and sanitary regulations. We'll rely on you for timely preparation and delivery, portion control and inventory management, as well as proper maintenance and cleanup in the kitchen. You may also assist with catering and special events. What it takes One year of quantity or restaurant-style cooking experience; hospitality and catering experience are also helpful Knowledge of food, cooking methods and catering trends, with a focus on quality, production, sanitation and presentation Experience in food cost and operational control, point of sale and diet management software preferred High school diploma or equivalent Ohio Living Westminster-Thurber is Central Ohio's premier retirement community, located at the edge of Victorian Village. We offer long-term nursing care, memory care, short-term rehabilitation, outpatient therapy, assisted living and independent living apartments. Most importantly, we're a company that: chooses to operate as a faith-based, not-for-profit organization makes its mission the heart of our organization by consistently exceeding the needs and expectations of those we serve provides an engaging, recognition centered, team-oriented workplace dedicated to career, family and faith Why work at Ohio Living Westminster-Thurber? Our residents and employees have access to a fitness center, casual bistro and The Crossings restaurant. Depending on an employee's status, they may benefit from: competitive wages affordable medical, dental, and vision insurance 403b retirement savings paid time off training, continuing education, and education assistance pay advances up to $500 free meals/meal allowance the latest technology unlimited career opportunities and much more! Who is Ohio Living? Headquartered in Columbus, Ohio Living is one of the nation's largest not-for-profit, multi-site senior living organizations. Since its founding in 1922, Ohio Living has defined the highest standards of quality of life for adults in 50 Ohio counties. Our mission is to provide adults with caring and quality services toward the enhancement of physical, mental and spiritual well-being consistent with the Christian Gospel. Our Values: Care • Integrity • Customer Service • Innovation Financial Stewardship • Leadership • Inclusion
Mar 21, 2024
Full time
Great food starts with you. You put endless creativity into every meal you prepare. You're looking for variety - in menus, events and settings - to keep you challenged. Most of all, you love seeing the satisfaction on the faces of the people you've served. It's time for a career full of flavor! Whip up your own recipe for professional growth and fulfillment as a Cook at Ohio Living. Why Ohio Living is different Better schedules. Unlike restaurant work, we are typically done by 8pm. You'll love not having to work until 2am closing times. Variety is the spice. You can explore many different types of cooking with us, everything from batch cooking and simple recipes to very creative dining with flair. Grilling, sautéing, steaming, roasting and more. This is not institutional food! Fun challenges. We have a dining room with tablecloths and servers, and we also deliver meals to rooms. We cook for everything from formal galas to barbeques and taco bars. We invite our residents to take part in cooking classes. You'll find every day unique - and uniquely enjoyable. Plenty to learn. You'll learn a lot from our amazing chefs and cooks. You can help with menus and participate in our annual culinary competition. We bring in experts to train you and offer online courses from Rouxbe. And you'll have room to move up into leadership roles if you desire. Attractive pay and benefits. We offer everything you expect, plus a retirement plan, paid time off, education assistance, pay advances up to $500, recognition programs and free meals. What you'll do You'll prepare outstanding food in accordance with planned menus, following quality standards and sanitary regulations. We'll rely on you for timely preparation and delivery, portion control and inventory management, as well as proper maintenance and cleanup in the kitchen. You may also assist with catering and special events. What it takes One year of quantity or restaurant-style cooking experience; hospitality and catering experience are also helpful Knowledge of food, cooking methods and catering trends, with a focus on quality, production, sanitation and presentation Experience in food cost and operational control, point of sale and diet management software preferred High school diploma or equivalent Ohio Living Westminster-Thurber is Central Ohio's premier retirement community, located at the edge of Victorian Village. We offer long-term nursing care, memory care, short-term rehabilitation, outpatient therapy, assisted living and independent living apartments. Most importantly, we're a company that: chooses to operate as a faith-based, not-for-profit organization makes its mission the heart of our organization by consistently exceeding the needs and expectations of those we serve provides an engaging, recognition centered, team-oriented workplace dedicated to career, family and faith Why work at Ohio Living Westminster-Thurber? Our residents and employees have access to a fitness center, casual bistro and The Crossings restaurant. Depending on an employee's status, they may benefit from: competitive wages affordable medical, dental, and vision insurance 403b retirement savings paid time off training, continuing education, and education assistance pay advances up to $500 free meals/meal allowance the latest technology unlimited career opportunities and much more! Who is Ohio Living? Headquartered in Columbus, Ohio Living is one of the nation's largest not-for-profit, multi-site senior living organizations. Since its founding in 1922, Ohio Living has defined the highest standards of quality of life for adults in 50 Ohio counties. Our mission is to provide adults with caring and quality services toward the enhancement of physical, mental and spiritual well-being consistent with the Christian Gospel. Our Values: Care • Integrity • Customer Service • Innovation Financial Stewardship • Leadership • Inclusion
JOB REQUIREMENTS: To include but not limited to Setting and resetting of tables before, during and after service periods with clean dishes, silverware and polished glassware. Pouring waters, serving breads, condiments and some side-items as necessary. Command full menu knowledge at all times and preparation methods. Deliver food to guest table in appropriate manner. Identify and briefly describe each plate to the guests accurately. Consistently following Food & Beverage sequence of service utilizing all proper procedures standardized by venue managers and chefs. Working as a team and effectively communicating with management, chefs and culinary staff in order to fulfill and address any issues or needs requested by guests and or other employees. Anticipating the guests' needs and responding appropriately with a sense of urgency. Bidding farewell to guests, using the guest's name when known, and encouraging them to return. Pre-bussing and bussing of tables during service period; assisting servers with service steps where necessary Maintaining general cleanliness in dining room during service periods. Stacking and stocking of side stations with dry goods, extra-china, settings and silverware. Buffing / polishing glass and silverware where necessary. Setting up and breaking down of side stations before and after service. Loading / unloading linens when necessary. Cleaning all spills immediately, using floor signs when necessary. Following all procedures and policies set forth by the company and health and safety guidelines. Other duties as assigned QUALIFICATIONS: (Include equipment knowledge/use) 2 Years experience as a busser in a similar, high-volume restaurant environment. Good communication skills; multilingual is a plus. Must be able to speak and read English proficiently. Professionally groomed in a manner consistent with department grooming standards. Positive attitude, self motivated, energetic and is a willing learner. Must possess good attention to detail, and ability to work under pressure. Excellent customer service skills are required. Ability to follow directions well, make quick decisions, and keep organized while under pressure. Ability to perform a variety of duties with extreme care, concern and detail. Ability to use standard kitchen equipment, including, but not limited to refrigerators/coolers, slicers, sharp knives, beverage machines, etc. Knowledgeable about health and safety regulations. Maintain a clean and safe working environment. Physically able to lift and carry at least 50lbs on a tray or arm service where it applies, as well as delicate china and glassware. Physically able to walk without assistance on various surfaces for an extended period of time.
Mar 17, 2024
Full time
JOB REQUIREMENTS: To include but not limited to Setting and resetting of tables before, during and after service periods with clean dishes, silverware and polished glassware. Pouring waters, serving breads, condiments and some side-items as necessary. Command full menu knowledge at all times and preparation methods. Deliver food to guest table in appropriate manner. Identify and briefly describe each plate to the guests accurately. Consistently following Food & Beverage sequence of service utilizing all proper procedures standardized by venue managers and chefs. Working as a team and effectively communicating with management, chefs and culinary staff in order to fulfill and address any issues or needs requested by guests and or other employees. Anticipating the guests' needs and responding appropriately with a sense of urgency. Bidding farewell to guests, using the guest's name when known, and encouraging them to return. Pre-bussing and bussing of tables during service period; assisting servers with service steps where necessary Maintaining general cleanliness in dining room during service periods. Stacking and stocking of side stations with dry goods, extra-china, settings and silverware. Buffing / polishing glass and silverware where necessary. Setting up and breaking down of side stations before and after service. Loading / unloading linens when necessary. Cleaning all spills immediately, using floor signs when necessary. Following all procedures and policies set forth by the company and health and safety guidelines. Other duties as assigned QUALIFICATIONS: (Include equipment knowledge/use) 2 Years experience as a busser in a similar, high-volume restaurant environment. Good communication skills; multilingual is a plus. Must be able to speak and read English proficiently. Professionally groomed in a manner consistent with department grooming standards. Positive attitude, self motivated, energetic and is a willing learner. Must possess good attention to detail, and ability to work under pressure. Excellent customer service skills are required. Ability to follow directions well, make quick decisions, and keep organized while under pressure. Ability to perform a variety of duties with extreme care, concern and detail. Ability to use standard kitchen equipment, including, but not limited to refrigerators/coolers, slicers, sharp knives, beverage machines, etc. Knowledgeable about health and safety regulations. Maintain a clean and safe working environment. Physically able to lift and carry at least 50lbs on a tray or arm service where it applies, as well as delicate china and glassware. Physically able to walk without assistance on various surfaces for an extended period of time.
JOB REQUIREMENTS: To include but not limited to Setting and resetting of tables before, during and after service periods with clean dishes, silverware and polished glassware. Pouring waters, serving breads, condiments and some side-items as necessary. Command full menu knowledge at all times and preparation methods. Deliver food to guest table in appropriate manner. Identify and briefly describe each plate to the guests accurately. Consistently following Food & Beverage sequence of service utilizing all proper procedures standardized by venue managers and chefs. Working as a team and effectively communicating with management, chefs and culinary staff in order to fulfill and address any issues or needs requested by guests and or other employees. Anticipating the guests' needs and responding appropriately with a sense of urgency. Bidding farewell to guests, using the guest's name when known, and encouraging them to return. Pre-bussing and bussing of tables during service period; assisting servers with service steps where necessary Maintaining general cleanliness in dining room during service periods. Stacking and stocking of side stations with dry goods, extra-china, settings and silverware. Buffing / polishing glass and silverware where necessary. Setting up and breaking down of side stations before and after service. Loading / unloading linens when necessary. Cleaning all spills immediately, using floor signs when necessary. Following all procedures and policies set forth by the company and health and safety guidelines. Other duties as assigned QUALIFICATIONS: (Include equipment knowledge/use) 2 Years experience as a busser in a similar, high-volume restaurant environment. Good communication skills; multilingual is a plus. Must be able to speak and read English proficiently. Professionally groomed in a manner consistent with department grooming standards. Positive attitude, self motivated, energetic and is a willing learner. Must possess good attention to detail, and ability to work under pressure. Excellent customer service skills are required. Ability to follow directions well, make quick decisions, and keep organized while under pressure. Ability to perform a variety of duties with extreme care, concern and detail. Ability to use standard kitchen equipment, including, but not limited to refrigerators/coolers, slicers, sharp knives, beverage machines, etc. Knowledgeable about health and safety regulations. Maintain a clean and safe working environment. Physically able to lift and carry at least 50lbs on a tray or arm service where it applies, as well as delicate china and glassware. Physically able to walk without assistance on various surfaces for an extended period of time.
Mar 16, 2024
Full time
JOB REQUIREMENTS: To include but not limited to Setting and resetting of tables before, during and after service periods with clean dishes, silverware and polished glassware. Pouring waters, serving breads, condiments and some side-items as necessary. Command full menu knowledge at all times and preparation methods. Deliver food to guest table in appropriate manner. Identify and briefly describe each plate to the guests accurately. Consistently following Food & Beverage sequence of service utilizing all proper procedures standardized by venue managers and chefs. Working as a team and effectively communicating with management, chefs and culinary staff in order to fulfill and address any issues or needs requested by guests and or other employees. Anticipating the guests' needs and responding appropriately with a sense of urgency. Bidding farewell to guests, using the guest's name when known, and encouraging them to return. Pre-bussing and bussing of tables during service period; assisting servers with service steps where necessary Maintaining general cleanliness in dining room during service periods. Stacking and stocking of side stations with dry goods, extra-china, settings and silverware. Buffing / polishing glass and silverware where necessary. Setting up and breaking down of side stations before and after service. Loading / unloading linens when necessary. Cleaning all spills immediately, using floor signs when necessary. Following all procedures and policies set forth by the company and health and safety guidelines. Other duties as assigned QUALIFICATIONS: (Include equipment knowledge/use) 2 Years experience as a busser in a similar, high-volume restaurant environment. Good communication skills; multilingual is a plus. Must be able to speak and read English proficiently. Professionally groomed in a manner consistent with department grooming standards. Positive attitude, self motivated, energetic and is a willing learner. Must possess good attention to detail, and ability to work under pressure. Excellent customer service skills are required. Ability to follow directions well, make quick decisions, and keep organized while under pressure. Ability to perform a variety of duties with extreme care, concern and detail. Ability to use standard kitchen equipment, including, but not limited to refrigerators/coolers, slicers, sharp knives, beverage machines, etc. Knowledgeable about health and safety regulations. Maintain a clean and safe working environment. Physically able to lift and carry at least 50lbs on a tray or arm service where it applies, as well as delicate china and glassware. Physically able to walk without assistance on various surfaces for an extended period of time.
Job Description Hay Creek Hotels is actively searching for professional, friendly, and fast-paced Assistant Restaurant Servers to join our opening Food and Beverage team of hospitality professionals at the new Embers Hotel. Tucked in the quaint mountain town of Blowing Rock, North Carolina, The Embers Hotel will offer 36 guest rooms and suites with full-service restaurant and al fresco dining patio. Managed by Hay Creek Hotels, this new-build boutique location will embody a fireside retreat with 4-star service in an approachable, natural setting. The new resort is projected to open in early spring 2024. Full-time and part-time positions available with daytime, evening, weekday and weekend shifts. $15 per hour Job Summary: Greet and direct guests in accordance with company service standards. Assist service staff with the initial setup of guest seating, including providing drinking water and/or coffee, ensuring proper place settings are available, and ensuring guests are comfortable. As food dishes are prepared and become available in the kitchen, coordinate with service staff to assist bringing food from the kitchen to the guest table. Act as a liaison to all servers, working between the front of house and back of house to bring items to guest tables, such as a requests for additional condiments. Clear guest tables of used table setting items such as silverware, used glassware and dishes, etc. Complete designated side work efficiently and thoroughly. Clean and maintain all working areas and equipment. Complete designated side work efficiently and thoroughly. Clean and maintain all working areas and equipment. Maintain a clean and organized work place. Hay Creek offers an extensive benefit and incentive package, including; Insurance Benefit package including company-funded Medical, Dental, Vision, Life, Disability, Accident, and Critical Illness plans Free Life Insurance of $25K from HCH Tax-free Flex Spending Accounts for Medical Costs and Daycare Costs Wellcard membership (up to 60% discounts on prescriptions, gym memberships, and more). Competitive Paid Time Off including Vacation, Sick, Holiday Pay, and Personal Birthday Complimentary Staff Meals Daily Weekly payroll schedule Competitive Wages with Cost of Living Adjustments and Annual Performance/Wage Reviews Lodging Discounts at any HCH Property (Employee forty-nine per night, Friends & Family eighty nine per night) Dining Discounts at any HCH Property (50% off food for employee and guests) Spas, Golf Course, and Activities Discounts at any HCH Property Hospitality Discounts from our partners at the New England Inn & Resort Association and Historic Hotels of America Industry Travel Discounts through Working Advantage (rental cars, event tickets, local activities, etc.) Supportive Culture that is fun and motivating, with open-door policy work environment Employee Recognition Program through 'Delight Dollars' appreciation and prizes Employee Assistance Program including 24/7 confidential support and KOFE financial education Accelerated Career Advancement of professional enrichment, company-sponsored conferences & classes, and our formal Professional Development Program for new managers in training. Free Parking ( for eligible associates classified as benefits eligible) About Hay Creek Hotels: Founded in 2005, Hay Creek Hotels was created specifically to combine the intimacy of a boutique hotel with world-class cuisine, cutting-edge technology, unparalleled guest service and the exclusive amenities of a luxury inn. At Hay Creek Hotels, our passion is to pioneer superior service and inspire excitement within the small, independent hotel sector: to "Delight & Surprise" our guests every day. These values are driven by the idea that the best hotels and restaurants are the ones that draw on the spirit, culture and character of their locales. From meticulously renovated historic properties to exciting new-build hotels, we offer some of the most unique and interesting lodging and dining destinations in the United States. Our hotels and resorts are designed to reflect their respective neighborhoods and serve as good neighbors by participating in community events and causes. Through environmentally responsible design and day-to-day management, we adhere to best practices for sustainable operations at every location. Bringing a hyper-local focus to the hotel dining experience, the restaurants in the Hay Creek Hotels collection form deep connections with respected local farms and providers. Our chefs seamlessly integrate their regions' finest meats, seafood and produce with contemporary cooking styles and flavors. Each Hay Creek restaurant is distinguished by sophisticated yet casual ambiance and cuisine that delivers both comfort and surprise with each bite. We are not the average box hotel, and this is not the average dining experience. Dishes are created each night with the perfect balance of texture, flavor, and presentation. Farm-to-table food brings sensational seasonal menus with creative twists on old classics. Our Core Values and Beliefs; We promote and support a culture that Delights & Surprises each of our customers, associates, and business partners. Our Host Philosophy encourages each associate to develop the skills necessary to offer outstanding hospitality service outside the scope of their primary job responsibilities. Our Associate Promise is the commitment to truly listen to and communicate openly and honestly with all team members. We embrace Pride Of Ownership to create an, "I can, I am, I own," empowered approach to everything we do. Partnering in our Local Community and respecting the environment we live in are beliefs we incorporate into daily operations. To learn more, visit us at Experience and Skills 16+ years of age This is an entry level position with no prior experience in restaurants needed. We will train for the right candidates with positive work ethic. Ability to work in a constructive, team working environment with a positive, upbeat and customer-focused attitude. Flexibility to work nights or mornings, weekends, holidays, and busy seasonal days.
Mar 13, 2024
Full time
Job Description Hay Creek Hotels is actively searching for professional, friendly, and fast-paced Assistant Restaurant Servers to join our opening Food and Beverage team of hospitality professionals at the new Embers Hotel. Tucked in the quaint mountain town of Blowing Rock, North Carolina, The Embers Hotel will offer 36 guest rooms and suites with full-service restaurant and al fresco dining patio. Managed by Hay Creek Hotels, this new-build boutique location will embody a fireside retreat with 4-star service in an approachable, natural setting. The new resort is projected to open in early spring 2024. Full-time and part-time positions available with daytime, evening, weekday and weekend shifts. $15 per hour Job Summary: Greet and direct guests in accordance with company service standards. Assist service staff with the initial setup of guest seating, including providing drinking water and/or coffee, ensuring proper place settings are available, and ensuring guests are comfortable. As food dishes are prepared and become available in the kitchen, coordinate with service staff to assist bringing food from the kitchen to the guest table. Act as a liaison to all servers, working between the front of house and back of house to bring items to guest tables, such as a requests for additional condiments. Clear guest tables of used table setting items such as silverware, used glassware and dishes, etc. Complete designated side work efficiently and thoroughly. Clean and maintain all working areas and equipment. Complete designated side work efficiently and thoroughly. Clean and maintain all working areas and equipment. Maintain a clean and organized work place. Hay Creek offers an extensive benefit and incentive package, including; Insurance Benefit package including company-funded Medical, Dental, Vision, Life, Disability, Accident, and Critical Illness plans Free Life Insurance of $25K from HCH Tax-free Flex Spending Accounts for Medical Costs and Daycare Costs Wellcard membership (up to 60% discounts on prescriptions, gym memberships, and more). Competitive Paid Time Off including Vacation, Sick, Holiday Pay, and Personal Birthday Complimentary Staff Meals Daily Weekly payroll schedule Competitive Wages with Cost of Living Adjustments and Annual Performance/Wage Reviews Lodging Discounts at any HCH Property (Employee forty-nine per night, Friends & Family eighty nine per night) Dining Discounts at any HCH Property (50% off food for employee and guests) Spas, Golf Course, and Activities Discounts at any HCH Property Hospitality Discounts from our partners at the New England Inn & Resort Association and Historic Hotels of America Industry Travel Discounts through Working Advantage (rental cars, event tickets, local activities, etc.) Supportive Culture that is fun and motivating, with open-door policy work environment Employee Recognition Program through 'Delight Dollars' appreciation and prizes Employee Assistance Program including 24/7 confidential support and KOFE financial education Accelerated Career Advancement of professional enrichment, company-sponsored conferences & classes, and our formal Professional Development Program for new managers in training. Free Parking ( for eligible associates classified as benefits eligible) About Hay Creek Hotels: Founded in 2005, Hay Creek Hotels was created specifically to combine the intimacy of a boutique hotel with world-class cuisine, cutting-edge technology, unparalleled guest service and the exclusive amenities of a luxury inn. At Hay Creek Hotels, our passion is to pioneer superior service and inspire excitement within the small, independent hotel sector: to "Delight & Surprise" our guests every day. These values are driven by the idea that the best hotels and restaurants are the ones that draw on the spirit, culture and character of their locales. From meticulously renovated historic properties to exciting new-build hotels, we offer some of the most unique and interesting lodging and dining destinations in the United States. Our hotels and resorts are designed to reflect their respective neighborhoods and serve as good neighbors by participating in community events and causes. Through environmentally responsible design and day-to-day management, we adhere to best practices for sustainable operations at every location. Bringing a hyper-local focus to the hotel dining experience, the restaurants in the Hay Creek Hotels collection form deep connections with respected local farms and providers. Our chefs seamlessly integrate their regions' finest meats, seafood and produce with contemporary cooking styles and flavors. Each Hay Creek restaurant is distinguished by sophisticated yet casual ambiance and cuisine that delivers both comfort and surprise with each bite. We are not the average box hotel, and this is not the average dining experience. Dishes are created each night with the perfect balance of texture, flavor, and presentation. Farm-to-table food brings sensational seasonal menus with creative twists on old classics. Our Core Values and Beliefs; We promote and support a culture that Delights & Surprises each of our customers, associates, and business partners. Our Host Philosophy encourages each associate to develop the skills necessary to offer outstanding hospitality service outside the scope of their primary job responsibilities. Our Associate Promise is the commitment to truly listen to and communicate openly and honestly with all team members. We embrace Pride Of Ownership to create an, "I can, I am, I own," empowered approach to everything we do. Partnering in our Local Community and respecting the environment we live in are beliefs we incorporate into daily operations. To learn more, visit us at Experience and Skills 16+ years of age This is an entry level position with no prior experience in restaurants needed. We will train for the right candidates with positive work ethic. Ability to work in a constructive, team working environment with a positive, upbeat and customer-focused attitude. Flexibility to work nights or mornings, weekends, holidays, and busy seasonal days.
The hiring rate for this position is $16.00 per hour. Please apply to learn more about the benefits of working for the CIA. POSITION SUMMARY The Busser-Runner is responsible for ensuring that the dining room tables are properly set up and cleaned, providing prompt and professional service to dining guests. The Busser-Runner also acts as a food runner to dispense food from the kitchen to tables immediately upon food being presented as ready from the line. ESSENTIAL RESPONSIBILITIES Continually read, anticipate and fulfill guest needs. Work with chefs and servers in order to deliver food to guests. Explain dishes as appropriate when delivering to guests. Set up and break down dining room for each shift. Stay current with menu descriptions as the menu changes. Assist with overall maintenance of restaurant and organization of restaurant supplies cage. Reset tables according to specifications of restaurant. Restock clean plates, silverware and glassware. Clear plates and silverware, as appropriate, when guests are finished dining. Assist servers with food delivery to guests, refilling water, serving bread, etc. Maintain service stations in a clean and orderly manner throughout shift. Perform all opening and closing side work as required. Any and all other duties as assigned. REQUIRED QUALIFICATIONS Experience: Prior customer service experience. PREFERRED QUALIFICATIONS Prior restaurant or café experience. Demonstrated qualities of hospitality and service. REQUIRED SKILLS Knowledge of dining room service procedures. Ability to follow all safety and sanitation policies. Excellent communication skills. Demonstrated qualities of hospitality. Strong teamwork and interpersonal skills; ability to be adaptable, dependable and handle multiple priorities simultaneously. Demonstrated ability to show a high level of service responsiveness to customers. Must display a high level of energy and self-motivation. Highly organized, attentive to detail, accurate and efficient. Able to work well within a team. Punctual and dependable. WORKING CONDITIONS Ability to frequently lift and carry 30 pounds. Ability to occasionally lift and carry 50 pounds with assistance. Ability to stand and work for extended periods of time during customary service hours. Ability to work in outdoor environment with varying temperatures, including temperatures above 100 degrees Fahrenheit. Must be available to work a flexible work schedule.
Mar 13, 2024
Full time
The hiring rate for this position is $16.00 per hour. Please apply to learn more about the benefits of working for the CIA. POSITION SUMMARY The Busser-Runner is responsible for ensuring that the dining room tables are properly set up and cleaned, providing prompt and professional service to dining guests. The Busser-Runner also acts as a food runner to dispense food from the kitchen to tables immediately upon food being presented as ready from the line. ESSENTIAL RESPONSIBILITIES Continually read, anticipate and fulfill guest needs. Work with chefs and servers in order to deliver food to guests. Explain dishes as appropriate when delivering to guests. Set up and break down dining room for each shift. Stay current with menu descriptions as the menu changes. Assist with overall maintenance of restaurant and organization of restaurant supplies cage. Reset tables according to specifications of restaurant. Restock clean plates, silverware and glassware. Clear plates and silverware, as appropriate, when guests are finished dining. Assist servers with food delivery to guests, refilling water, serving bread, etc. Maintain service stations in a clean and orderly manner throughout shift. Perform all opening and closing side work as required. Any and all other duties as assigned. REQUIRED QUALIFICATIONS Experience: Prior customer service experience. PREFERRED QUALIFICATIONS Prior restaurant or café experience. Demonstrated qualities of hospitality and service. REQUIRED SKILLS Knowledge of dining room service procedures. Ability to follow all safety and sanitation policies. Excellent communication skills. Demonstrated qualities of hospitality. Strong teamwork and interpersonal skills; ability to be adaptable, dependable and handle multiple priorities simultaneously. Demonstrated ability to show a high level of service responsiveness to customers. Must display a high level of energy and self-motivation. Highly organized, attentive to detail, accurate and efficient. Able to work well within a team. Punctual and dependable. WORKING CONDITIONS Ability to frequently lift and carry 30 pounds. Ability to occasionally lift and carry 50 pounds with assistance. Ability to stand and work for extended periods of time during customary service hours. Ability to work in outdoor environment with varying temperatures, including temperatures above 100 degrees Fahrenheit. Must be available to work a flexible work schedule.
Overview Back Servers / Bussers - solid pay with room to grow! North Italia is offering: Flexible scheduling Hospitality training Health benefits including medical, dental and vision (after 25 hours/week average) Paid time off (after 25 hours/week average) Discounted shift meals 35% discount for your party when dining in as a guest Eligible for up to 50% next day pay (exclusions apply) Career growth opportunities Handmade With Love From Scratch Daily Whether you're looking for a change or starting a career from scratch, North is the perfect place for you. From our Prosciutto pizza to the house specialty Bolognese, we take great pride in serving exceptional handmade Italian dishes. We're also committed to supporting our employees with advancement opportunities, perks, and a positive environment. North is more than an Italian restaurant-it's a family of servers, hosts, managers, and chefs dedicated to crafting the perfect Italian meal for our guests. If that sounds like you, there's a place for you here. Responsibilities Here's what you'll do: Keep it clean! Your primary responsibility is to clear and clean tables after guests leave including dishware, table tops, chairs, booths and floor, and reset and arrange quickly for the next round of guests Communicate with the guests, the server, and the hostess to ensure that the guest service is amazing and everyone has everything they need Thank guests as they are leaving Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant Qualifications You need to be: Someone with the spirit of Italian hospitality who really enjoys giving great service. Prior restaurant experience is a plus, but a great personality and the ability to work as part of a team are even more important. You should have excellent English communication skills, be comfortable standing for long periods of time, and capable of lifting up to 25 pounds. About the Company Why us? Become a valuable member of our team and you will discover more than just a culinary gem. We have a successful and professional work environment with opportunities for growth. Our competitive wages combined with a 35% discount at all North Italia locations make this a team you simply must be a part of.
Mar 12, 2024
Full time
Overview Back Servers / Bussers - solid pay with room to grow! North Italia is offering: Flexible scheduling Hospitality training Health benefits including medical, dental and vision (after 25 hours/week average) Paid time off (after 25 hours/week average) Discounted shift meals 35% discount for your party when dining in as a guest Eligible for up to 50% next day pay (exclusions apply) Career growth opportunities Handmade With Love From Scratch Daily Whether you're looking for a change or starting a career from scratch, North is the perfect place for you. From our Prosciutto pizza to the house specialty Bolognese, we take great pride in serving exceptional handmade Italian dishes. We're also committed to supporting our employees with advancement opportunities, perks, and a positive environment. North is more than an Italian restaurant-it's a family of servers, hosts, managers, and chefs dedicated to crafting the perfect Italian meal for our guests. If that sounds like you, there's a place for you here. Responsibilities Here's what you'll do: Keep it clean! Your primary responsibility is to clear and clean tables after guests leave including dishware, table tops, chairs, booths and floor, and reset and arrange quickly for the next round of guests Communicate with the guests, the server, and the hostess to ensure that the guest service is amazing and everyone has everything they need Thank guests as they are leaving Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant Qualifications You need to be: Someone with the spirit of Italian hospitality who really enjoys giving great service. Prior restaurant experience is a plus, but a great personality and the ability to work as part of a team are even more important. You should have excellent English communication skills, be comfortable standing for long periods of time, and capable of lifting up to 25 pounds. About the Company Why us? Become a valuable member of our team and you will discover more than just a culinary gem. We have a successful and professional work environment with opportunities for growth. Our competitive wages combined with a 35% discount at all North Italia locations make this a team you simply must be a part of.
JOB REQUIREMENTS: To include but not limited to Setting and resetting of tables before, during and after service periods with clean dishes, silverware and polished glassware. Pouring waters, serving breads, condiments and some side-items as necessary. Command full menu knowledge at all times and preparation methods. Deliver food to guest table in appropriate manner. Identify and briefly describe each plate to the guests accurately. Consistently following Food & Beverage sequence of service utilizing all proper procedures standardized by venue managers and chefs. Working as a team and effectively communicating with management, chefs and culinary staff in order to fulfill and address any issues or needs requested by guests and or other employees. Anticipating the guests' needs and responding appropriately with a sense of urgency. Bidding farewell to guests, using the guest's name when known, and encouraging them to return. Pre-bussing and bussing of tables during service period; assisting servers with service steps where necessary Maintaining general cleanliness in dining room during service periods. Stacking and stocking of side stations with dry goods, extra-china, settings and silverware. Buffing / polishing glass and silverware where necessary. Setting up and breaking down of side stations before and after service. Loading / unloading linens when necessary. Cleaning all spills immediately, using floor signs when necessary. Following all procedures and policies set forth by the company and health and safety guidelines. Other duties as assigned QUALIFICATIONS: (Include equipment knowledge/use) 2 Years experience as a busser in a similar, high-volume restaurant environment. Good communication skills; multilingual is a plus. Must be able to speak and read English proficiently. Professionally groomed in a manner consistent with department grooming standards. Positive attitude, self motivated, energetic and is a willing learner. Must possess good attention to detail, and ability to work under pressure. Excellent customer service skills are required. Ability to follow directions well, make quick decisions, and keep organized while under pressure. Ability to perform a variety of duties with extreme care, concern and detail. Ability to use standard kitchen equipment, including, but not limited to refrigerators/coolers, slicers, sharp knives, beverage machines, etc. Knowledgeable about health and safety regulations. Maintain a clean and safe working environment. Physically able to lift and carry at least 50lbs on a tray or arm service where it applies, as well as delicate china and glassware. Physically able to walk without assistance on various surfaces for an extended period of time.
Mar 12, 2024
Full time
JOB REQUIREMENTS: To include but not limited to Setting and resetting of tables before, during and after service periods with clean dishes, silverware and polished glassware. Pouring waters, serving breads, condiments and some side-items as necessary. Command full menu knowledge at all times and preparation methods. Deliver food to guest table in appropriate manner. Identify and briefly describe each plate to the guests accurately. Consistently following Food & Beverage sequence of service utilizing all proper procedures standardized by venue managers and chefs. Working as a team and effectively communicating with management, chefs and culinary staff in order to fulfill and address any issues or needs requested by guests and or other employees. Anticipating the guests' needs and responding appropriately with a sense of urgency. Bidding farewell to guests, using the guest's name when known, and encouraging them to return. Pre-bussing and bussing of tables during service period; assisting servers with service steps where necessary Maintaining general cleanliness in dining room during service periods. Stacking and stocking of side stations with dry goods, extra-china, settings and silverware. Buffing / polishing glass and silverware where necessary. Setting up and breaking down of side stations before and after service. Loading / unloading linens when necessary. Cleaning all spills immediately, using floor signs when necessary. Following all procedures and policies set forth by the company and health and safety guidelines. Other duties as assigned QUALIFICATIONS: (Include equipment knowledge/use) 2 Years experience as a busser in a similar, high-volume restaurant environment. Good communication skills; multilingual is a plus. Must be able to speak and read English proficiently. Professionally groomed in a manner consistent with department grooming standards. Positive attitude, self motivated, energetic and is a willing learner. Must possess good attention to detail, and ability to work under pressure. Excellent customer service skills are required. Ability to follow directions well, make quick decisions, and keep organized while under pressure. Ability to perform a variety of duties with extreme care, concern and detail. Ability to use standard kitchen equipment, including, but not limited to refrigerators/coolers, slicers, sharp knives, beverage machines, etc. Knowledgeable about health and safety regulations. Maintain a clean and safe working environment. Physically able to lift and carry at least 50lbs on a tray or arm service where it applies, as well as delicate china and glassware. Physically able to walk without assistance on various surfaces for an extended period of time.
JOB REQUIREMENTS: To include but not limited to 1. Setting and resetting of tables before, during and after service periods with clean dishes, silverware and polished glassware. 2. Pouring waters, serving breads, condiments and some side-items as necessary. 3. Command full menu knowledge at all times and preparation methods. 4. Deliver food to guest table in appropriate manner. 5. Identify and briefly describe each plate to the guests accurately. 6. Consistently following Food & Beverage sequence of service utilizing all proper procedures standardized by venue managers and chefs. 7. Working as a team and effectively communicating with management, chefs and culinary staff in order to fulfill and address any issues or needs requested by guests and or other employees. 8. Anticipating the guests' needs and responding appropriately with a sense of urgency. 9. Bidding farewell to guests, using the guest's name when known, and encouraging them to return. 10. Pre-bussing and bussing of tables during service period; assisting servers with service steps where necessary 11. Maintaining general cleanliness in dining room during service periods. 12. Stacking and stocking of side stations with dry goods, extra-china, settings and silverware. 13. Buffing / polishing glass and silverware where necessary. 14. Setting up and breaking down of side stations before and after service. 15. Loading / unloading linens when necessary. 16. Cleaning spills and using floor signs on an emergency basis only. 17. Following all procedures and policies set forth by the company and health and safety guidelines. 18. Other duties as assigned QUALIFICATIONS: (Include equipment knowledge/use) • 2 Years experience as a busser in a similar, high-volume restaurant environment. • Good communication skills; multilingual is a plus. • Must be able to speak and read English proficiently. • Professionally groomed in a manner consistent with department grooming standards. • Positive attitude, self motivated, energetic and is a willing learner. • Must possess good attention to detail, and ability to work under pressure. • Excellent customer service skills are required. • Ability to follow directions well, make quick decisions, and keep organized while under pressure. • Ability to perform a variety of duties with extreme care, concern and detail. • Ability to use standard kitchen equipment, including, but not limited to refrigerators/coolers, slicers, sharp knives, beverage machines, etc. • Knowledgeable about health and safety regulations. • Maintain a clean and safe working environment. • Physically able to lift and carry at least 50lbs on a tray or arm service where it applies, as well as delicate china and glassware. • Physically able to walk without assistance on various surfaces for an extended period of time.
Mar 12, 2024
Full time
JOB REQUIREMENTS: To include but not limited to 1. Setting and resetting of tables before, during and after service periods with clean dishes, silverware and polished glassware. 2. Pouring waters, serving breads, condiments and some side-items as necessary. 3. Command full menu knowledge at all times and preparation methods. 4. Deliver food to guest table in appropriate manner. 5. Identify and briefly describe each plate to the guests accurately. 6. Consistently following Food & Beverage sequence of service utilizing all proper procedures standardized by venue managers and chefs. 7. Working as a team and effectively communicating with management, chefs and culinary staff in order to fulfill and address any issues or needs requested by guests and or other employees. 8. Anticipating the guests' needs and responding appropriately with a sense of urgency. 9. Bidding farewell to guests, using the guest's name when known, and encouraging them to return. 10. Pre-bussing and bussing of tables during service period; assisting servers with service steps where necessary 11. Maintaining general cleanliness in dining room during service periods. 12. Stacking and stocking of side stations with dry goods, extra-china, settings and silverware. 13. Buffing / polishing glass and silverware where necessary. 14. Setting up and breaking down of side stations before and after service. 15. Loading / unloading linens when necessary. 16. Cleaning spills and using floor signs on an emergency basis only. 17. Following all procedures and policies set forth by the company and health and safety guidelines. 18. Other duties as assigned QUALIFICATIONS: (Include equipment knowledge/use) • 2 Years experience as a busser in a similar, high-volume restaurant environment. • Good communication skills; multilingual is a plus. • Must be able to speak and read English proficiently. • Professionally groomed in a manner consistent with department grooming standards. • Positive attitude, self motivated, energetic and is a willing learner. • Must possess good attention to detail, and ability to work under pressure. • Excellent customer service skills are required. • Ability to follow directions well, make quick decisions, and keep organized while under pressure. • Ability to perform a variety of duties with extreme care, concern and detail. • Ability to use standard kitchen equipment, including, but not limited to refrigerators/coolers, slicers, sharp knives, beverage machines, etc. • Knowledgeable about health and safety regulations. • Maintain a clean and safe working environment. • Physically able to lift and carry at least 50lbs on a tray or arm service where it applies, as well as delicate china and glassware. • Physically able to walk without assistance on various surfaces for an extended period of time.
JOB REQUIREMENTS: To include but not limited to: Setting and resetting of tables before, during and after service periods with clean dishes, silverware and polished glassware. Pouring waters, serving breads, condiments and some side-items as necessary. Pre-bussing and bussing of tables during service period; assisting servers with service steps where necessary. Maintaining general cleanliness in dining room during service periods. Stacking and stocking of side stations with dry goods, extra-china settings and silverware. Buffing / polishing glass and silverware where necessary. Setting up and breaking down of side stations before and after service. Loading / unloading linens when necessary. Cleaning all spills immediately, using floor signs when necessary. Anticipating the guests' needs and responding appropriately with a sense of urgency. Working as a team and effectively communicating with management, chefs and culinary staff in order to fulfill and address any issues or needs requested by guests and or other employees. Bidding farewell to guests, using the guest's name when known, and encouraging them to return. Following all procedures and policies set forth by the company and health and safety guidelines established by the Health department. QUALIFICATIONS: (Include equipment knowledge/use) 2 Years experience as a busser in a similar, high-volume restaurant environment; 6 months in a fine dining establishment preferred. Good communication skills; multilingual is a plus. Must be able to speak and to read in English proficiently. Experience with social media platforms such as Facebook, Twitter, etc. and active participant in social media. Ability to work as part of a team in a high stress & high-volume environment. Ability to follow directions well, make quick decisions, and keep organized while under pressure. Positive attitude, self motivated, energetic and is a willing learner. Ability to perform a variety of duties with extreme care, concern and detail. Professionally groomed in a manner consistent with department grooming standards. Physically able to lift and carry heavy trays and equipment as well as delicate china and glassware up to 50 lbs. Physically able to walk without assistance on various surfaces for an extended period of time. Ability to use standard kitchen equipment, including, but not limited to toasters, refrigerators/coolers, slicers, bread knives, beverage machines. Must be 21 years of age to serve food and beverages in the State of Nevada. Must possess an alcohol awareness card and a Food Handler Safety Training Card.
Mar 12, 2024
Full time
JOB REQUIREMENTS: To include but not limited to: Setting and resetting of tables before, during and after service periods with clean dishes, silverware and polished glassware. Pouring waters, serving breads, condiments and some side-items as necessary. Pre-bussing and bussing of tables during service period; assisting servers with service steps where necessary. Maintaining general cleanliness in dining room during service periods. Stacking and stocking of side stations with dry goods, extra-china settings and silverware. Buffing / polishing glass and silverware where necessary. Setting up and breaking down of side stations before and after service. Loading / unloading linens when necessary. Cleaning all spills immediately, using floor signs when necessary. Anticipating the guests' needs and responding appropriately with a sense of urgency. Working as a team and effectively communicating with management, chefs and culinary staff in order to fulfill and address any issues or needs requested by guests and or other employees. Bidding farewell to guests, using the guest's name when known, and encouraging them to return. Following all procedures and policies set forth by the company and health and safety guidelines established by the Health department. QUALIFICATIONS: (Include equipment knowledge/use) 2 Years experience as a busser in a similar, high-volume restaurant environment; 6 months in a fine dining establishment preferred. Good communication skills; multilingual is a plus. Must be able to speak and to read in English proficiently. Experience with social media platforms such as Facebook, Twitter, etc. and active participant in social media. Ability to work as part of a team in a high stress & high-volume environment. Ability to follow directions well, make quick decisions, and keep organized while under pressure. Positive attitude, self motivated, energetic and is a willing learner. Ability to perform a variety of duties with extreme care, concern and detail. Professionally groomed in a manner consistent with department grooming standards. Physically able to lift and carry heavy trays and equipment as well as delicate china and glassware up to 50 lbs. Physically able to walk without assistance on various surfaces for an extended period of time. Ability to use standard kitchen equipment, including, but not limited to toasters, refrigerators/coolers, slicers, bread knives, beverage machines. Must be 21 years of age to serve food and beverages in the State of Nevada. Must possess an alcohol awareness card and a Food Handler Safety Training Card.
JOB REQUIREMENTS: To include but not limited to Setting and resetting of tables before, during and after service periods with clean dishes, silverware and polished glassware. Pouring waters, serving breads, condiments and some side-items as necessary. Command full menu knowledge at all times and preparation methods. Deliver food to guest table in appropriate manner. Identify and briefly describe each plate to the guests accurately. Consistently following Food & Beverage sequence of service utilizing all proper procedures standardized by venue managers and chefs. Working as a team and effectively communicating with management, chefs and culinary staff in order to fulfill and address any issues or needs requested by guests and or other employees. Anticipating the guests' needs and responding appropriately with a sense of urgency. Bidding farewell to guests, using the guest's name when known, and encouraging them to return. Pre-bussing and bussing of tables during service period; assisting servers with service steps where necessary Maintaining general cleanliness in dining room during service periods. Stacking and stocking of side stations with dry goods, extra-china, settings and silverware. Buffing / polishing glass and silverware where necessary. Setting up and breaking down of side stations before and after service. Loading / unloading linens when necessary. Cleaning all spills immediately, using floor signs when necessary. Following all procedures and policies set forth by the company and health and safety guidelines. Other duties as assigned QUALIFICATIONS: (Include equipment knowledge/use) 2 Years experience as a busser in a similar, high-volume restaurant environment. Good communication skills; multilingual is a plus. Must be able to speak and read English proficiently. Professionally groomed in a manner consistent with department grooming standards. Positive attitude, self motivated, energetic and is a willing learner. Must possess good attention to detail, and ability to work under pressure. Excellent customer service skills are required. Ability to follow directions well, make quick decisions, and keep organized while under pressure. Ability to perform a variety of duties with extreme care, concern and detail. Ability to use standard kitchen equipment, including, but not limited to refrigerators/coolers, slicers, sharp knives, beverage machines, etc. Knowledgeable about health and safety regulations. Maintain a clean and safe working environment. Physically able to lift and carry at least 50lbs on a tray or arm service where it applies, as well as delicate china and glassware. Physically able to walk without assistance on various surfaces for an extended period of time.
Mar 12, 2024
Full time
JOB REQUIREMENTS: To include but not limited to Setting and resetting of tables before, during and after service periods with clean dishes, silverware and polished glassware. Pouring waters, serving breads, condiments and some side-items as necessary. Command full menu knowledge at all times and preparation methods. Deliver food to guest table in appropriate manner. Identify and briefly describe each plate to the guests accurately. Consistently following Food & Beverage sequence of service utilizing all proper procedures standardized by venue managers and chefs. Working as a team and effectively communicating with management, chefs and culinary staff in order to fulfill and address any issues or needs requested by guests and or other employees. Anticipating the guests' needs and responding appropriately with a sense of urgency. Bidding farewell to guests, using the guest's name when known, and encouraging them to return. Pre-bussing and bussing of tables during service period; assisting servers with service steps where necessary Maintaining general cleanliness in dining room during service periods. Stacking and stocking of side stations with dry goods, extra-china, settings and silverware. Buffing / polishing glass and silverware where necessary. Setting up and breaking down of side stations before and after service. Loading / unloading linens when necessary. Cleaning all spills immediately, using floor signs when necessary. Following all procedures and policies set forth by the company and health and safety guidelines. Other duties as assigned QUALIFICATIONS: (Include equipment knowledge/use) 2 Years experience as a busser in a similar, high-volume restaurant environment. Good communication skills; multilingual is a plus. Must be able to speak and read English proficiently. Professionally groomed in a manner consistent with department grooming standards. Positive attitude, self motivated, energetic and is a willing learner. Must possess good attention to detail, and ability to work under pressure. Excellent customer service skills are required. Ability to follow directions well, make quick decisions, and keep organized while under pressure. Ability to perform a variety of duties with extreme care, concern and detail. Ability to use standard kitchen equipment, including, but not limited to refrigerators/coolers, slicers, sharp knives, beverage machines, etc. Knowledgeable about health and safety regulations. Maintain a clean and safe working environment. Physically able to lift and carry at least 50lbs on a tray or arm service where it applies, as well as delicate china and glassware. Physically able to walk without assistance on various surfaces for an extended period of time.
Identified shifts will vary based on business needsStarting pay for this role is $11.35 per hour plus tips JOB SUMMARY: Provides fast and flawless service to the restaurant's guest while building relationships and creating a comfortable atmosphere to ensure a truly great dining experience. ESSENTIAL JOB FUNCTIONS: Maintains current and accurate information regarding menu (i.e., preparation) Greets, and makes welcome, each guest seated in assigned station. Takes initial food and/or beverage order within 2 minutes of guest being seated. Repeating order back to ensure accuracy. Proficient in the operating functions of the POS computer and cash handling. Maintains expected service levels, ensures all revenue is accurately handled and internal controls during day to day operations and during system outages. Possess the ability to effectively communicate in a clear, professional and friendly manner with all guests and employees. Differentiate guest service and gives priority service to the appropriate tier leveled player. Possess the ability to professionally handle high pressure and difficult situations. Ensures tables are clear, appropriately set up and presentable for guests to be seated prior to being seated. Displays an upbeat and positive attitude when greeting guests, during their dining experience and during their departure. Presents and up-sells any specials/Chefs features and/or specific menu items with enticing verbiage. Engages guests in conversation during their dining experience. Suggests items to guest based on expressed guest preferences. Up-sells appetizers, beverages, desserts in accordance with restaurant service standards. Correctly enters food and beverage orders into the POS system to ensure accurate preparation of product. Delivers prepared food to the appropriate guest within three minutes of completed production order. Returns to table within five minutes of order delivery to ascertain guest level of satisfaction, and periodically there after. Resolves service issues according to the service recovery toolbox and reports guest dissatisfaction to the supervisor and/or involves the supervisor. Presents check for payment to correct customers, thanks and invites them back, wishes them luck and makes it easy for them to get back in play Maintains cleanliness standards at tables and all work stations. Adheres to regulatory, departmental and company policies. ADDITIONAL JOB DUTIES: Other duties as assigned. Assists bus persons, as necessary, in bussing, cleaning and setting tables. Works closely with other servers, the culinary team and management to ensure quality of food, the dining experience and guest satisfaction. Upholds standards of dining room ambiance and atmosphere. Handles and solves any concerns and questions from guests. Works in an organized, efficient manner to provide service levels as established by company standards. Maintains a professional manner and posture at all times, acting as a role model to other employees and always presents oneself as a credit to Harrah's and encourages others to do the same. EDUCATION AND/OR EXPERIENCE: High school diploma or GED preferred Prior Food Server experience is preferred. QUALIFICATIONS:The requirements listed are representative of the knowledge, skill and/or ability required to fulfill the obligations of this position. Must be at least 19 years of age. Must be able to carry and balance service tray on shoulder. Must have legible handwriting. Must have knowledge of menu prices and composition of food and beverage menu items, daily specials and proper placing procedures is required. Must be able to read, write, speak and understand English. Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance. Must have a sense of urgency and react to changing business demands. Must have the ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business PHYSICAL DEMANDS AND WORK ENVIRONMENT:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to maneuver to all areas of assigned restaurant throughout entire shift. Must be able to access kitchen area when picking up customer food orders. Must be able to lift up to 50 pounds and to push or pull 300 lbs. on a cart or dolly. Must be able to tolerate high temperatures located in the kitchen area. Must be able to tolerate areas containing secondary smoke. Must be able to work at a fast pace and in stressful situations. Must be able to respond to visual and aural cues. Must be able to stand and walk for long periods of timeDISCLAIMER: Preference is given to Ak-Chin community members and members of other recognized Arizona tribes.
Mar 12, 2024
Full time
Identified shifts will vary based on business needsStarting pay for this role is $11.35 per hour plus tips JOB SUMMARY: Provides fast and flawless service to the restaurant's guest while building relationships and creating a comfortable atmosphere to ensure a truly great dining experience. ESSENTIAL JOB FUNCTIONS: Maintains current and accurate information regarding menu (i.e., preparation) Greets, and makes welcome, each guest seated in assigned station. Takes initial food and/or beverage order within 2 minutes of guest being seated. Repeating order back to ensure accuracy. Proficient in the operating functions of the POS computer and cash handling. Maintains expected service levels, ensures all revenue is accurately handled and internal controls during day to day operations and during system outages. Possess the ability to effectively communicate in a clear, professional and friendly manner with all guests and employees. Differentiate guest service and gives priority service to the appropriate tier leveled player. Possess the ability to professionally handle high pressure and difficult situations. Ensures tables are clear, appropriately set up and presentable for guests to be seated prior to being seated. Displays an upbeat and positive attitude when greeting guests, during their dining experience and during their departure. Presents and up-sells any specials/Chefs features and/or specific menu items with enticing verbiage. Engages guests in conversation during their dining experience. Suggests items to guest based on expressed guest preferences. Up-sells appetizers, beverages, desserts in accordance with restaurant service standards. Correctly enters food and beverage orders into the POS system to ensure accurate preparation of product. Delivers prepared food to the appropriate guest within three minutes of completed production order. Returns to table within five minutes of order delivery to ascertain guest level of satisfaction, and periodically there after. Resolves service issues according to the service recovery toolbox and reports guest dissatisfaction to the supervisor and/or involves the supervisor. Presents check for payment to correct customers, thanks and invites them back, wishes them luck and makes it easy for them to get back in play Maintains cleanliness standards at tables and all work stations. Adheres to regulatory, departmental and company policies. ADDITIONAL JOB DUTIES: Other duties as assigned. Assists bus persons, as necessary, in bussing, cleaning and setting tables. Works closely with other servers, the culinary team and management to ensure quality of food, the dining experience and guest satisfaction. Upholds standards of dining room ambiance and atmosphere. Handles and solves any concerns and questions from guests. Works in an organized, efficient manner to provide service levels as established by company standards. Maintains a professional manner and posture at all times, acting as a role model to other employees and always presents oneself as a credit to Harrah's and encourages others to do the same. EDUCATION AND/OR EXPERIENCE: High school diploma or GED preferred Prior Food Server experience is preferred. QUALIFICATIONS:The requirements listed are representative of the knowledge, skill and/or ability required to fulfill the obligations of this position. Must be at least 19 years of age. Must be able to carry and balance service tray on shoulder. Must have legible handwriting. Must have knowledge of menu prices and composition of food and beverage menu items, daily specials and proper placing procedures is required. Must be able to read, write, speak and understand English. Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance. Must have a sense of urgency and react to changing business demands. Must have the ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business PHYSICAL DEMANDS AND WORK ENVIRONMENT:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to maneuver to all areas of assigned restaurant throughout entire shift. Must be able to access kitchen area when picking up customer food orders. Must be able to lift up to 50 pounds and to push or pull 300 lbs. on a cart or dolly. Must be able to tolerate high temperatures located in the kitchen area. Must be able to tolerate areas containing secondary smoke. Must be able to work at a fast pace and in stressful situations. Must be able to respond to visual and aural cues. Must be able to stand and walk for long periods of timeDISCLAIMER: Preference is given to Ak-Chin community members and members of other recognized Arizona tribes.
JOB REQUIREMENTS: To include but not limited to: Setting and resetting of tables before, during and after service periods with clean dishes, silverware and polished glassware. Pouring waters, serving breads, condiments and some side-items as necessary. Pre-bussing and bussing of tables during service period; assisting servers with service steps where necessary. Maintaining general cleanliness in dining room during service periods. Stacking and stocking of side stations with dry goods, extra-china settings and silverware. Buffing / polishing glass and silverware where necessary. Setting up and breaking down of side stations before and after service. Loading / unloading linens when necessary. Cleaning all spills immediately, using floor signs when necessary. Anticipating the guests' needs and responding appropriately with a sense of urgency. Working as a team and effectively communicating with management, chefs and culinary staff in order to fulfill and address any issues or needs requested by guests and or other employees. Bidding farewell to guests, using the guest's name when known, and encouraging them to return. Following all procedures and policies set forth by the company and health and safety guidelines established by the Health department. QUALIFICATIONS: (Include equipment knowledge/use) 2 Years experience as a busser in a similar, high-volume restaurant environment; 6 months in a fine dining establishment preferred. Good communication skills; multilingual is a plus. Must be able to speak and to read in English proficiently. Experience with social media platforms such as Facebook, Twitter, etc. and active participant in social media. Ability to work as part of a team in a high stress & high-volume environment. Ability to follow directions well, make quick decisions, and keep organized while under pressure. Positive attitude, self motivated, energetic and is a willing learner. Ability to perform a variety of duties with extreme care, concern and detail. Professionally groomed in a manner consistent with department grooming standards. Physically able to lift and carry heavy trays and equipment as well as delicate china and glassware up to 50 lbs. Physically able to walk without assistance on various surfaces for an extended period of time. Ability to use standard kitchen equipment, including, but not limited to toasters, refrigerators/coolers, slicers, bread knives, beverage machines. Must be 21 years of age to serve food and beverages in the State of Nevada. Must possess an alcohol awareness card and a Food Handler Safety Training Card.
Mar 12, 2024
Full time
JOB REQUIREMENTS: To include but not limited to: Setting and resetting of tables before, during and after service periods with clean dishes, silverware and polished glassware. Pouring waters, serving breads, condiments and some side-items as necessary. Pre-bussing and bussing of tables during service period; assisting servers with service steps where necessary. Maintaining general cleanliness in dining room during service periods. Stacking and stocking of side stations with dry goods, extra-china settings and silverware. Buffing / polishing glass and silverware where necessary. Setting up and breaking down of side stations before and after service. Loading / unloading linens when necessary. Cleaning all spills immediately, using floor signs when necessary. Anticipating the guests' needs and responding appropriately with a sense of urgency. Working as a team and effectively communicating with management, chefs and culinary staff in order to fulfill and address any issues or needs requested by guests and or other employees. Bidding farewell to guests, using the guest's name when known, and encouraging them to return. Following all procedures and policies set forth by the company and health and safety guidelines established by the Health department. QUALIFICATIONS: (Include equipment knowledge/use) 2 Years experience as a busser in a similar, high-volume restaurant environment; 6 months in a fine dining establishment preferred. Good communication skills; multilingual is a plus. Must be able to speak and to read in English proficiently. Experience with social media platforms such as Facebook, Twitter, etc. and active participant in social media. Ability to work as part of a team in a high stress & high-volume environment. Ability to follow directions well, make quick decisions, and keep organized while under pressure. Positive attitude, self motivated, energetic and is a willing learner. Ability to perform a variety of duties with extreme care, concern and detail. Professionally groomed in a manner consistent with department grooming standards. Physically able to lift and carry heavy trays and equipment as well as delicate china and glassware up to 50 lbs. Physically able to walk without assistance on various surfaces for an extended period of time. Ability to use standard kitchen equipment, including, but not limited to toasters, refrigerators/coolers, slicers, bread knives, beverage machines. Must be 21 years of age to serve food and beverages in the State of Nevada. Must possess an alcohol awareness card and a Food Handler Safety Training Card.
General Purpose: Serves guests food and beverage items in a prompt, professional and courteous manner. Creates memorable dining experiences through personalized and genuine interactions. Essential Duties: Prepares restaurant tables with special attention to sanitation and order. Assists with setting up pool dining and rearranging spaces to accommodate larger parties. Provides immediate attention to all guests upon seating. Assisting with Pool Check in Describes specials of the day to the guests. Answers questions regarding any menu item and offers suggestions of menu items when appropriate. Presents menus and assists guests in selecting food and beverage items. Delivers food to guests promptly after preparation. Confirms orders with the chefs and bartenders whenever a clarification is requested. Ensures guest satisfaction. Anticipates guest needs, replenishes items as needed, and maintains a clean and clutter free table. Participates in pre-shift meetings. Maintains organized workstation and side work duties. Accountable for checks and cash transactions. Utilizes the Point of Sale System properly and strives for 100% accuracy in all charges and transactions. Follows established training and systems for taking, placing, and delivering orders. Follows established standards for greeting, cocktail service, food delivery and general service techniques. Collaborates with other servers, kitchen and bar staff before, during and after meal service periods to execute a "Member/Guest Comes First" approach. Works closely with restaurant management to immediately address all guest concerns Incorporates safe work practices in job performance. Regular and reliable attendance. Performs other duties as required. Minimum Requirements: High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Preferred Requirements: Server experience preferred Proven exemplary customer service skills Experience with a restaurant POS software platform Physical Demands: Frequently stands and walks; uses hands; reaches with arms and hands; stoops, kneels, crawls or crouches; talks or hears. Occasionally sits; climbs or balances. Frequently lifts up to 25 pounds and occasionally lifts up to 50 pounds. Frequently works in outdoor weather conditions. Noise level is moderate. Job Knowledge, Skill, and Ability Preferences: Ability to read and speak English may be required in order to perform the duties of the job (e.g. the associates may be required to communicate with English speaking customers or co-workers, the manuals for the equipment the associates may use are in English). Meets state age requirements for handling alcoholic beverages. Working knowledge of POS system. Attention to cleanliness and safety. Must have legible handwriting. Patience and customer-oriented approach. Excellent people skills with a friendly attitude. Responsible and trustworthy. This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.
Mar 02, 2024
Full time
General Purpose: Serves guests food and beverage items in a prompt, professional and courteous manner. Creates memorable dining experiences through personalized and genuine interactions. Essential Duties: Prepares restaurant tables with special attention to sanitation and order. Assists with setting up pool dining and rearranging spaces to accommodate larger parties. Provides immediate attention to all guests upon seating. Assisting with Pool Check in Describes specials of the day to the guests. Answers questions regarding any menu item and offers suggestions of menu items when appropriate. Presents menus and assists guests in selecting food and beverage items. Delivers food to guests promptly after preparation. Confirms orders with the chefs and bartenders whenever a clarification is requested. Ensures guest satisfaction. Anticipates guest needs, replenishes items as needed, and maintains a clean and clutter free table. Participates in pre-shift meetings. Maintains organized workstation and side work duties. Accountable for checks and cash transactions. Utilizes the Point of Sale System properly and strives for 100% accuracy in all charges and transactions. Follows established training and systems for taking, placing, and delivering orders. Follows established standards for greeting, cocktail service, food delivery and general service techniques. Collaborates with other servers, kitchen and bar staff before, during and after meal service periods to execute a "Member/Guest Comes First" approach. Works closely with restaurant management to immediately address all guest concerns Incorporates safe work practices in job performance. Regular and reliable attendance. Performs other duties as required. Minimum Requirements: High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Preferred Requirements: Server experience preferred Proven exemplary customer service skills Experience with a restaurant POS software platform Physical Demands: Frequently stands and walks; uses hands; reaches with arms and hands; stoops, kneels, crawls or crouches; talks or hears. Occasionally sits; climbs or balances. Frequently lifts up to 25 pounds and occasionally lifts up to 50 pounds. Frequently works in outdoor weather conditions. Noise level is moderate. Job Knowledge, Skill, and Ability Preferences: Ability to read and speak English may be required in order to perform the duties of the job (e.g. the associates may be required to communicate with English speaking customers or co-workers, the manuals for the equipment the associates may use are in English). Meets state age requirements for handling alcoholic beverages. Working knowledge of POS system. Attention to cleanliness and safety. Must have legible handwriting. Patience and customer-oriented approach. Excellent people skills with a friendly attitude. Responsible and trustworthy. This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.