Department: Food and Nutrition Services JOB SUMMARY Functions as a At Your Request Room Service Dining Patient Ambassador, which includes: obtaining food orders from patients via phone following diet guidelines, utilizing room service scripting, delivery of meals to the patients bedside, tray set up on patients bedside table, providing assistance as necessary with opening milk, juice, condiments, etc, picking up trays after each meal, stocking assigned galleys, documenting galley charges and refrigerator temperatures, documenting outpatient and ED meals, and assisting with other food service duties as assigned. Keeps Galley microwaves, Refrigerators and coffee makers clean at all times. Follows patient safety practice of two patient identifiers. Follows infection prevention guidelines at all times in the delivery and pick up of patient trays Qualifications JOB QUALIFICATIONS Education: High School Graduate, GED or equivalent of work related experience Licensure None Experience: Prior hospital experience preferred but not required. Skills: Strong communication skills, able to stand and walk for extensive periods of time, some lifting and pushing is required. PHYSICAL, MENTAL, ENVIRONMENTAL AND WORKING CONDITIONS Performs responsibilities in a typical institutional kitchen setting subject to hazards associated with such an environment including wet surfaces, cleaning and cooking equipment, and sharp instruments. Works in an acute health care setting with neonatal, pediatric, adolescent, adult, and geriatric patients experiencing a wide range of medical problems. Requires full range of body motion. Requires standing and walking for extensive periods of time. Moderate amount of lifting, stooping, stretching, and bending is required. Requires corrected vision and hearing to normal range. Requires exposure to communicable diseases or body fluids. Universal precautions used at all times.
Mar 25, 2024
Full time
Department: Food and Nutrition Services JOB SUMMARY Functions as a At Your Request Room Service Dining Patient Ambassador, which includes: obtaining food orders from patients via phone following diet guidelines, utilizing room service scripting, delivery of meals to the patients bedside, tray set up on patients bedside table, providing assistance as necessary with opening milk, juice, condiments, etc, picking up trays after each meal, stocking assigned galleys, documenting galley charges and refrigerator temperatures, documenting outpatient and ED meals, and assisting with other food service duties as assigned. Keeps Galley microwaves, Refrigerators and coffee makers clean at all times. Follows patient safety practice of two patient identifiers. Follows infection prevention guidelines at all times in the delivery and pick up of patient trays Qualifications JOB QUALIFICATIONS Education: High School Graduate, GED or equivalent of work related experience Licensure None Experience: Prior hospital experience preferred but not required. Skills: Strong communication skills, able to stand and walk for extensive periods of time, some lifting and pushing is required. PHYSICAL, MENTAL, ENVIRONMENTAL AND WORKING CONDITIONS Performs responsibilities in a typical institutional kitchen setting subject to hazards associated with such an environment including wet surfaces, cleaning and cooking equipment, and sharp instruments. Works in an acute health care setting with neonatal, pediatric, adolescent, adult, and geriatric patients experiencing a wide range of medical problems. Requires full range of body motion. Requires standing and walking for extensive periods of time. Moderate amount of lifting, stooping, stretching, and bending is required. Requires corrected vision and hearing to normal range. Requires exposure to communicable diseases or body fluids. Universal precautions used at all times.
Summary "To share a piece of our world." You are the face of our brand and the vessel through which we share our wine through intimate experiences with all our guests. You highlight our dedication to 100% Texas wines, our winegrowing philosophy, and our dedication to terroir and unique wines. You showcase our estate vineyard, onsite winery, and early 1900's farmhouse tasting room. Most importantly, you have the ability to create a memorable tasting experience for every guest, acting as a brand ambassador and effectively communicating our winery philosophy in a steady paced environment, with a focus on our guests. At William Chris Wine Company we are always looking for talented candidates. We would like to have your information on file when we do have openings within our team. Please feel free to apply. Compensation Includes: Competitive pay + Gratuity Healthcare and 401K benefits for full-time employees Opportunities for training 50% discount on our wines and wine allocation (free) depending on tenure A great team to work with in a beautiful environment and more! Essential functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Share our wine experience with our guests by discussing our vineyards, our winegrowing philosophy, and our minimalistic & artistic approach to winemaking Adhere to all TABC requirements including but not limited to avoiding overserving any guest(s), avoiding serving any underage guest(s), and maintaining a current TABC certificate Sell our wine and present our wine club and alternative experiences to all guests Enhance the guest's experience by serving wine and food at events as necessary Maintain a healthy, safe, positive, welcoming work environment for one's self and co-workers Complete required daily duties to ensure the best guest experience, including but not limited to bar prep, cleaning, stocking, and merchandising Greet ALL guests upon arrival in a positive welcoming manner and always set a positive first impression Seamlessly flow from a fast-paced environment to a more intimate tasting experience Always present oneself in a professional, clean, reliable, and trustworthy manner on and off premises Follow all William Chris Vineyards policies and procedures to include but not limited to the emergency plan, dress code, and employee handbook Focus on repetitive tasks, such as polishing glasses, for an extended period of time in a positive efficient manner Take direction and feedback and stay on task in a constantly changing environment Other duties and projects as assigned, including but not limited to labeling, food prep, cleaning, winery support, and vineyard support Other Duties Additional duties as assigned Competencies Sales & Customer Service experience Adaptability and Flexibility Work environment Tasting Rooms (Inside, air-conditioned) Outdoor Events (Non-air-conditioned, various locations) Physical demands Ability to stand for long periods of time Ability to work in multiple locations Ability to work indoors/outdoors Travel and remote work This position does not require travel This position is not eligible for remote work and requires on-site work on a regular basis Additional eligibility requirements Must be 18 years of age to serve wine to our guests Must possess a sense of urgency and positivity while being a team player Must be able to work our peak times, including Fridays, Saturdays, Sundays, some holidays and occasional evening events Must be creative, outgoing and possess good communication skills Must have the ability to multitask and complete duties, tasks, and projects, despite interruptions. Must be able to remain standing and actively working for up to 10 hours with limited breaks Must have the ability to lift up to 45 lbs. repeatedly. Must be a self-starter and have the ability to complete duties, tasks and projects with little or no supervision. Work authorization This job is not eligible for visa sponsorship It is the policy of William Chris Wine Company to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Mar 22, 2024
Full time
Summary "To share a piece of our world." You are the face of our brand and the vessel through which we share our wine through intimate experiences with all our guests. You highlight our dedication to 100% Texas wines, our winegrowing philosophy, and our dedication to terroir and unique wines. You showcase our estate vineyard, onsite winery, and early 1900's farmhouse tasting room. Most importantly, you have the ability to create a memorable tasting experience for every guest, acting as a brand ambassador and effectively communicating our winery philosophy in a steady paced environment, with a focus on our guests. At William Chris Wine Company we are always looking for talented candidates. We would like to have your information on file when we do have openings within our team. Please feel free to apply. Compensation Includes: Competitive pay + Gratuity Healthcare and 401K benefits for full-time employees Opportunities for training 50% discount on our wines and wine allocation (free) depending on tenure A great team to work with in a beautiful environment and more! Essential functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Share our wine experience with our guests by discussing our vineyards, our winegrowing philosophy, and our minimalistic & artistic approach to winemaking Adhere to all TABC requirements including but not limited to avoiding overserving any guest(s), avoiding serving any underage guest(s), and maintaining a current TABC certificate Sell our wine and present our wine club and alternative experiences to all guests Enhance the guest's experience by serving wine and food at events as necessary Maintain a healthy, safe, positive, welcoming work environment for one's self and co-workers Complete required daily duties to ensure the best guest experience, including but not limited to bar prep, cleaning, stocking, and merchandising Greet ALL guests upon arrival in a positive welcoming manner and always set a positive first impression Seamlessly flow from a fast-paced environment to a more intimate tasting experience Always present oneself in a professional, clean, reliable, and trustworthy manner on and off premises Follow all William Chris Vineyards policies and procedures to include but not limited to the emergency plan, dress code, and employee handbook Focus on repetitive tasks, such as polishing glasses, for an extended period of time in a positive efficient manner Take direction and feedback and stay on task in a constantly changing environment Other duties and projects as assigned, including but not limited to labeling, food prep, cleaning, winery support, and vineyard support Other Duties Additional duties as assigned Competencies Sales & Customer Service experience Adaptability and Flexibility Work environment Tasting Rooms (Inside, air-conditioned) Outdoor Events (Non-air-conditioned, various locations) Physical demands Ability to stand for long periods of time Ability to work in multiple locations Ability to work indoors/outdoors Travel and remote work This position does not require travel This position is not eligible for remote work and requires on-site work on a regular basis Additional eligibility requirements Must be 18 years of age to serve wine to our guests Must possess a sense of urgency and positivity while being a team player Must be able to work our peak times, including Fridays, Saturdays, Sundays, some holidays and occasional evening events Must be creative, outgoing and possess good communication skills Must have the ability to multitask and complete duties, tasks, and projects, despite interruptions. Must be able to remain standing and actively working for up to 10 hours with limited breaks Must have the ability to lift up to 45 lbs. repeatedly. Must be a self-starter and have the ability to complete duties, tasks and projects with little or no supervision. Work authorization This job is not eligible for visa sponsorship It is the policy of William Chris Wine Company to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
JOB SUMMARY:The ideal candidate for this position will possess inherent customer service skills, a passion for customer care, and a commitment to proactive service and recovery as necessary. Members of the VIP Hospitality Host team will work to resolve customer issues using a rich set of tools which include real time customer data. Members of this team will operate in a highly collaborative way and will deliver on Caesars service promise, while be held accountable for all service opportunities that may arise. This core group will consist of, but not limited to, VIP guests: Inside Sales, Digital, non-Las Vegas dominant guests whose worth level does not qualify for Executive Hosts. Candidates will be considered across all properties in the Las Vegas region. ESSENTIAL JOB FUNCTIONS: Proactively greet guests in VIP check-in and High Limit gaming spaces (where assigned) Uses sound judgment and makes decisions in accordance with established comp and expense guidelines Fully empowered with comp authority Handles difficult guests and situations in a calm, professional and prudent manner Maintains close ties with customers to engender loyalty Anticipates, responds to and consistently meets or exceeds the needs of guests including, but not limited to, transportation and accommodation arrangements Seamless coordination with VIP Check-in, Executive Host team and employees throughout property (e.g. Credit, Gaming, Hotel, Food & Beverage, Transportation) to deliver a superior customer experience. Proactively identifies and resolves service failures; taking immediate action to resolve service gaps and cement player loyalty and intent to return by using comp authority or making exceptions Fully complies with all applicable rules, regulations, laws and policies, and conducts themselves with highest levels of integrity and honesty Identifies ways to increase efficiencies and to improve products or services Clearly communicates programs/services to necessary people, seeks their support and keeps them informed of changes that may impact the business Keeps track of existing products/services and/or progress on new initiatives Must be knowledgeable of all happenings on property and in market Stays up to date with the latest developments in both the local market and industry Complies with and upholds company expectations including Code of Commitment, policies, procedures, industry regulations, department goals and business strategy Gives consistent, polite, timely, and accurate information and service to all guests; taking the initiative to find the answer when unsure QUALIFICATIONS: Three to five years experience casino/hotel, customer service, host or other account management experience (Luxury service experience preferred). Ability to think independently in making decisions to maximize customer service experience and program profitability Ability to effectively manage time and perform multiple tasks simultaneously. Must be proficient with customer Point-of-Service systems Excellent interpersonal, communication, problem solving, and analytical skills required. Must have a systematic and process-oriented mindset to ensure seamless end-to-end customer experiences. Strong attention to detail with both trip logistics and customers Must have excellent customer service skills. Must present well-groomed professional appearance. Must be able to listen and respond to visual and aural cues. Multilingual preferred. CRITICAL COMPETENCIES: Approachable: Spends the extra effort to put others at ease. An exceptional listener who is gracious, sensitive and patient. Initiative: Create and seize opportunities to win, even when faced with ambiguity. True passion for results. Interpersonal Savvy: Builds rapport quickly by listening, sharing, understanding and comforting. Outside In: Obsessed with exceeding customer expectations. Passionate about service improvements. Self-Assurance: Confident in ability to meet goals. Composure: cool under pressure; doesn't show frustration or become defensive when faced with challenging or stressful situations; not knocked off balance by the unexpected; a settling influence with others. Planning Agility: sees ahead to prepare competitive strategies and plans; accurately scopes & plans tasks; sets clear goals and evaluates personal performance against results; anticipates future challenges and adjusts for roadblocks.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to continuously maneuver around office. Must be able to move quickly around property. Must be able to bend, crouch, kneel, twist and work at a desk. Responds to visual and aural cues. Must be able to work independently and proven to be self-motivated. Must be able to speak, read, write and understand English. Must have the manual dexterity to operate a computer and other necessary office equipment. Must be able to respond calmly and make rational decisions when handling guest's needs. Must be able to tolerate areas containing second hand smoke. Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Mar 05, 2024
Full time
JOB SUMMARY:The ideal candidate for this position will possess inherent customer service skills, a passion for customer care, and a commitment to proactive service and recovery as necessary. Members of the VIP Hospitality Host team will work to resolve customer issues using a rich set of tools which include real time customer data. Members of this team will operate in a highly collaborative way and will deliver on Caesars service promise, while be held accountable for all service opportunities that may arise. This core group will consist of, but not limited to, VIP guests: Inside Sales, Digital, non-Las Vegas dominant guests whose worth level does not qualify for Executive Hosts. Candidates will be considered across all properties in the Las Vegas region. ESSENTIAL JOB FUNCTIONS: Proactively greet guests in VIP check-in and High Limit gaming spaces (where assigned) Uses sound judgment and makes decisions in accordance with established comp and expense guidelines Fully empowered with comp authority Handles difficult guests and situations in a calm, professional and prudent manner Maintains close ties with customers to engender loyalty Anticipates, responds to and consistently meets or exceeds the needs of guests including, but not limited to, transportation and accommodation arrangements Seamless coordination with VIP Check-in, Executive Host team and employees throughout property (e.g. Credit, Gaming, Hotel, Food & Beverage, Transportation) to deliver a superior customer experience. Proactively identifies and resolves service failures; taking immediate action to resolve service gaps and cement player loyalty and intent to return by using comp authority or making exceptions Fully complies with all applicable rules, regulations, laws and policies, and conducts themselves with highest levels of integrity and honesty Identifies ways to increase efficiencies and to improve products or services Clearly communicates programs/services to necessary people, seeks their support and keeps them informed of changes that may impact the business Keeps track of existing products/services and/or progress on new initiatives Must be knowledgeable of all happenings on property and in market Stays up to date with the latest developments in both the local market and industry Complies with and upholds company expectations including Code of Commitment, policies, procedures, industry regulations, department goals and business strategy Gives consistent, polite, timely, and accurate information and service to all guests; taking the initiative to find the answer when unsure QUALIFICATIONS: Three to five years experience casino/hotel, customer service, host or other account management experience (Luxury service experience preferred). Ability to think independently in making decisions to maximize customer service experience and program profitability Ability to effectively manage time and perform multiple tasks simultaneously. Must be proficient with customer Point-of-Service systems Excellent interpersonal, communication, problem solving, and analytical skills required. Must have a systematic and process-oriented mindset to ensure seamless end-to-end customer experiences. Strong attention to detail with both trip logistics and customers Must have excellent customer service skills. Must present well-groomed professional appearance. Must be able to listen and respond to visual and aural cues. Multilingual preferred. CRITICAL COMPETENCIES: Approachable: Spends the extra effort to put others at ease. An exceptional listener who is gracious, sensitive and patient. Initiative: Create and seize opportunities to win, even when faced with ambiguity. True passion for results. Interpersonal Savvy: Builds rapport quickly by listening, sharing, understanding and comforting. Outside In: Obsessed with exceeding customer expectations. Passionate about service improvements. Self-Assurance: Confident in ability to meet goals. Composure: cool under pressure; doesn't show frustration or become defensive when faced with challenging or stressful situations; not knocked off balance by the unexpected; a settling influence with others. Planning Agility: sees ahead to prepare competitive strategies and plans; accurately scopes & plans tasks; sets clear goals and evaluates personal performance against results; anticipates future challenges and adjusts for roadblocks.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to continuously maneuver around office. Must be able to move quickly around property. Must be able to bend, crouch, kneel, twist and work at a desk. Responds to visual and aural cues. Must be able to work independently and proven to be self-motivated. Must be able to speak, read, write and understand English. Must have the manual dexterity to operate a computer and other necessary office equipment. Must be able to respond calmly and make rational decisions when handling guest's needs. Must be able to tolerate areas containing second hand smoke. Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Courtyard Mobile Daphne/Eastern Shore
Spanish Fort, Alabama
Bistro Food Service Associates are friendly and reliable people. They are involved in customer service, food preparation, cleaning, barista/bartending duties, and sometimes event preparation. A cheerful demeanor, team orientation and customer service skills are needed for this position. Two shifts are available, morning and evening. Evening associates must be at least 21 years old. Breakfast Ambassadors are dependable, independent, and orientated toward service. They follow clear guidance for food preparation and presentation and cleaning. Work is early in the mornings, starting at 5:30 weekdays, and 6:30 weekends for 5-6 hours. There is no age restriction for the Breakfast Ambassador position. Come be part of our food service team! Responsibilities: • Performs outlet opening or closing duties. • Ensures adherence to outlet guidelines, policies and procedures. • Conducts Bistro activities to ensure quality production/delivery of product/service. • Interacts with guests frequently to ensure satisfaction and enjoyment of dining experience. • Supervises completion of required set up / preparation, at beginning of shift and clean up restocking at end of shift. • Inspects all equipment prior to, during and at end of shift, and addresses any needed repairs. • Inventories supplies at beginning of shift, obtains supplies necessary to support forecasted level of business. • Other duties as assigned including needs of function room and events. Qualifications: • Experience in food preparation is not required, but an open and learning attitude is required. • Ability to prioritize and multitask. • Excellent customer service skills. • Ability to take direction from supervisor. • Ability to work either morning (5:30a-11:00a) or evening shifts (4:30-11:00p), flexibility is a big plus. Compensation: $14 • Performs outlet opening or closing duties. • Ensures adherence to outlet guidelines, policies and procedures. • Conducts Bistro activities to ensure quality production/delivery of product/service. • Interacts with guests frequently to ensure satisfaction and enjoyment of dining experience. • Supervises completion of required set up / preparation, at beginning of shift and clean up restocking at end of shift. • Inspects all equipment prior to, during and at end of shift, and addresses any needed repairs. • Inventories supplies at beginning of shift, obtains supplies necessary to support forecasted level of business. • Other duties as assigned including needs of function room and events.
Mar 04, 2024
Full time
Bistro Food Service Associates are friendly and reliable people. They are involved in customer service, food preparation, cleaning, barista/bartending duties, and sometimes event preparation. A cheerful demeanor, team orientation and customer service skills are needed for this position. Two shifts are available, morning and evening. Evening associates must be at least 21 years old. Breakfast Ambassadors are dependable, independent, and orientated toward service. They follow clear guidance for food preparation and presentation and cleaning. Work is early in the mornings, starting at 5:30 weekdays, and 6:30 weekends for 5-6 hours. There is no age restriction for the Breakfast Ambassador position. Come be part of our food service team! Responsibilities: • Performs outlet opening or closing duties. • Ensures adherence to outlet guidelines, policies and procedures. • Conducts Bistro activities to ensure quality production/delivery of product/service. • Interacts with guests frequently to ensure satisfaction and enjoyment of dining experience. • Supervises completion of required set up / preparation, at beginning of shift and clean up restocking at end of shift. • Inspects all equipment prior to, during and at end of shift, and addresses any needed repairs. • Inventories supplies at beginning of shift, obtains supplies necessary to support forecasted level of business. • Other duties as assigned including needs of function room and events. Qualifications: • Experience in food preparation is not required, but an open and learning attitude is required. • Ability to prioritize and multitask. • Excellent customer service skills. • Ability to take direction from supervisor. • Ability to work either morning (5:30a-11:00a) or evening shifts (4:30-11:00p), flexibility is a big plus. Compensation: $14 • Performs outlet opening or closing duties. • Ensures adherence to outlet guidelines, policies and procedures. • Conducts Bistro activities to ensure quality production/delivery of product/service. • Interacts with guests frequently to ensure satisfaction and enjoyment of dining experience. • Supervises completion of required set up / preparation, at beginning of shift and clean up restocking at end of shift. • Inspects all equipment prior to, during and at end of shift, and addresses any needed repairs. • Inventories supplies at beginning of shift, obtains supplies necessary to support forecasted level of business. • Other duties as assigned including needs of function room and events.
Come live the craft beer way of life with us! Maui Brewing Company Restaurants are a direct extension of the values and practices we employ in brewing our handcrafted ales and lagers. We are passionate about the craft beer way of life, using local ingredients, sustainability, and giving back to our local community. We are looking for fun, energetic people excited to represent an environmentally conscious, fiercely local, handcrafted restaurant and brewpub. Our Waikiki restaurant is looking to grow our FOH team with experienced Service Ambassadors who are positive, outgoing, and fun! We are looking for people excited about our mission and passionate about our values and guest service excellence. As a vital part of our restaurant, the ideal candidate will be someone who is friendly, reliable, quick, organized and can follow safety and sanitation standards. This position is a hybrid role of sales (serving) & support (food/drink running & bussing). Due to the nature & job duties of this position, you must be 21+ to be work in this role and must have full weekend availability. If this sounds like you then please review our full job description in the attachment and click on "apply" in the right corner. We look forward to meeting you! Mahalo nui loa! The combined lunch & dinner average hourly rate for this position is $30 - $32 ($11/hour + tip hourly breakdown). Current benefits: Medical/Vision/Dental insurance when working 20+ hours per week - 1.5% of gross income Vision and dental buy-up at a low cost to the employees Great employee discount on food, drinks & merchandise $300 Referral bonus $4 shift meals Room for growth PTO after 1 year Great team and company culture to work with! In order work in the State of Hawaii (restaurants/food handling), a TB clearance is necessary upon being hired. If you do not have one, you can now email the Department of Health to get one sent to you or make an appointment at a participating clinic. Please visit for directions and more information.
Mar 22, 2024
Full time
Come live the craft beer way of life with us! Maui Brewing Company Restaurants are a direct extension of the values and practices we employ in brewing our handcrafted ales and lagers. We are passionate about the craft beer way of life, using local ingredients, sustainability, and giving back to our local community. We are looking for fun, energetic people excited to represent an environmentally conscious, fiercely local, handcrafted restaurant and brewpub. Our Waikiki restaurant is looking to grow our FOH team with experienced Service Ambassadors who are positive, outgoing, and fun! We are looking for people excited about our mission and passionate about our values and guest service excellence. As a vital part of our restaurant, the ideal candidate will be someone who is friendly, reliable, quick, organized and can follow safety and sanitation standards. This position is a hybrid role of sales (serving) & support (food/drink running & bussing). Due to the nature & job duties of this position, you must be 21+ to be work in this role and must have full weekend availability. If this sounds like you then please review our full job description in the attachment and click on "apply" in the right corner. We look forward to meeting you! Mahalo nui loa! The combined lunch & dinner average hourly rate for this position is $30 - $32 ($11/hour + tip hourly breakdown). Current benefits: Medical/Vision/Dental insurance when working 20+ hours per week - 1.5% of gross income Vision and dental buy-up at a low cost to the employees Great employee discount on food, drinks & merchandise $300 Referral bonus $4 shift meals Room for growth PTO after 1 year Great team and company culture to work with! In order work in the State of Hawaii (restaurants/food handling), a TB clearance is necessary upon being hired. If you do not have one, you can now email the Department of Health to get one sent to you or make an appointment at a participating clinic. Please visit for directions and more information.
Additional Information AAA Hotel Classification Job Number Job Category Food and Beverage & Culinary Location Wailea Beach Resort - Marriott Maui, 3700 Wailea Alanui Drive, Wailea, Hawaii, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Greet and seat guests. Monitor club for seating availability, service, safety and well-being of guests. Serve food and alcoholic beverages to guests and strive to build a memorable experience. Look at new beverage trends, local offerings and guests' evolving needs. Answer questions about menu selection. Communicate with kitchen on orders and product availability. Record transactions in Micros system at the time of order. Maintain cleanliness and condition of bar, bar unit, tables, and other tools. Prepare and serve beverages at guests' request. Stock ice, glassware, and supplies. Anticipate and communicate replenishment needs promptly. Wash dishes and serving utensils as needed. Complete opening and closing duties. Requisition all necessary supplies, transporting supplies from storeroom to bar set-up area as required. Secure liquors, beers, wines, coolers, cabinets, and storage areas. Document pertinent information in department logbook. Complete designated cashier reports and resolve discrepancies. Follow property control audit standards. Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures, verify uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; and stand, sit, or walk for an extended period of time or for an entire work shift. Perform other reasonable job duties as requested by Supervisors. The pay range for this position is $22.47 to $22.47 per hour. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment . In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Mar 20, 2024
Full time
Additional Information AAA Hotel Classification Job Number Job Category Food and Beverage & Culinary Location Wailea Beach Resort - Marriott Maui, 3700 Wailea Alanui Drive, Wailea, Hawaii, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Greet and seat guests. Monitor club for seating availability, service, safety and well-being of guests. Serve food and alcoholic beverages to guests and strive to build a memorable experience. Look at new beverage trends, local offerings and guests' evolving needs. Answer questions about menu selection. Communicate with kitchen on orders and product availability. Record transactions in Micros system at the time of order. Maintain cleanliness and condition of bar, bar unit, tables, and other tools. Prepare and serve beverages at guests' request. Stock ice, glassware, and supplies. Anticipate and communicate replenishment needs promptly. Wash dishes and serving utensils as needed. Complete opening and closing duties. Requisition all necessary supplies, transporting supplies from storeroom to bar set-up area as required. Secure liquors, beers, wines, coolers, cabinets, and storage areas. Document pertinent information in department logbook. Complete designated cashier reports and resolve discrepancies. Follow property control audit standards. Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures, verify uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; and stand, sit, or walk for an extended period of time or for an entire work shift. Perform other reasonable job duties as requested by Supervisors. The pay range for this position is $22.47 to $22.47 per hour. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment . In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Additional Information AAA Hotel Classification Job Number Job Category Food and Beverage & Culinary Location Wailea Beach Resort - Marriott Maui, 3700 Wailea Alanui Drive, Wailea, Hawaii, United States Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Greet and seat guests. Monitor club for seating availability, service, safety and well-being of guests. Serve food and alcoholic beverages to guests and strive to build a memorable experience. Look at new beverage trends, local offerings and guests' evolving needs. Answer questions about menu selection. Communicate with kitchen on orders and product availability. Record transactions in Micros system at the time of order. Maintain cleanliness and condition of bar, bar unit, tables, and other tools. Prepare and serve beverages at guests' request. Stock ice, glassware, and supplies. Anticipate and communicate replenishment needs promptly. Wash dishes and serving utensils as needed. Complete opening and closing duties. Requisition all necessary supplies, transporting supplies from storeroom to bar set-up area as required. Secure liquors, beers, wines, coolers, cabinets, and storage areas. Document pertinent information in department logbook. Complete designated cashier reports and resolve discrepancies. Follow property control audit standards. Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures, verify uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; and stand, sit, or walk for an extended period of time or for an entire work shift. Perform other reasonable job duties as requested by Supervisors. The pay range for this position is $22.47 to $22.47 per hour. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment . In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Mar 20, 2024
Full time
Additional Information AAA Hotel Classification Job Number Job Category Food and Beverage & Culinary Location Wailea Beach Resort - Marriott Maui, 3700 Wailea Alanui Drive, Wailea, Hawaii, United States Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Greet and seat guests. Monitor club for seating availability, service, safety and well-being of guests. Serve food and alcoholic beverages to guests and strive to build a memorable experience. Look at new beverage trends, local offerings and guests' evolving needs. Answer questions about menu selection. Communicate with kitchen on orders and product availability. Record transactions in Micros system at the time of order. Maintain cleanliness and condition of bar, bar unit, tables, and other tools. Prepare and serve beverages at guests' request. Stock ice, glassware, and supplies. Anticipate and communicate replenishment needs promptly. Wash dishes and serving utensils as needed. Complete opening and closing duties. Requisition all necessary supplies, transporting supplies from storeroom to bar set-up area as required. Secure liquors, beers, wines, coolers, cabinets, and storage areas. Document pertinent information in department logbook. Complete designated cashier reports and resolve discrepancies. Follow property control audit standards. Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures, verify uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; and stand, sit, or walk for an extended period of time or for an entire work shift. Perform other reasonable job duties as requested by Supervisors. The pay range for this position is $22.47 to $22.47 per hour. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment . In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Company Description Picture a shimmering oasis overlooking the Sonoran Desert and the McDowell mountains - Fairmont Scottsdale Princess offers luxury and world class hospitality with over 300,000 square feet of meeting space. This award-winning meetings resort has 750 guest rooms, five award-winning restaurants, six sparkling heated pools, and a luxurious Well & Being Spa. The Fairmont Scottsdale Princess was recently recognized with the AAA Five Diamond rating for over 30 years, making it one of the longest running AAA Five Diamond Resorts in the America's. The only thing missing is you! What's in it for you: Employee discounts at the Fairmont Scottsdale Princess, local companies and Accor worldwide for you and your family Free meals at our on-site employee restaurant Learning programs through our Academies designed to sharpen your skills Great Medical and Dental benefits, 401K, Direct Deposit etc. Career development opportunities within the Fairmont Scottsdale Princess in addition to national promotion opportunities. The sky is the limit! Job Description Ready to make waves of memories this summer? Join us as a Summer Fun Team Ambassador! Dive into excitement, lead lively poolside activities, and groove to the beat while creating unforgettable moments for families to cherish. Reporting to the Director of Summer at the Princess Operations, responsibilities and essential job functions include but are not limited to the following: Providing consistently professional and friendly service. Interacting and engaging in pool side games with guest. Infusing every interaction with enthusiasm, ensuring guests have an exciting and memorable time. Performing choreographed routines alongside fellow entertainers. Fostering a sense of family fun and positivity at our Sonoran Splash Family Pool. Qualifications Prior experience in children's activities and/or dance. Availability to work weekends and holidays. Demonstrated reliability and responsibility. Comfortable working outdoors. Ability to follow directions while engaging with guests in a lively yet professional manner. Additional Information Your team and working environment: A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit Do what you love, care for the world, dare to challenge the status quo! Videos To Watch
Mar 19, 2024
Full time
Company Description Picture a shimmering oasis overlooking the Sonoran Desert and the McDowell mountains - Fairmont Scottsdale Princess offers luxury and world class hospitality with over 300,000 square feet of meeting space. This award-winning meetings resort has 750 guest rooms, five award-winning restaurants, six sparkling heated pools, and a luxurious Well & Being Spa. The Fairmont Scottsdale Princess was recently recognized with the AAA Five Diamond rating for over 30 years, making it one of the longest running AAA Five Diamond Resorts in the America's. The only thing missing is you! What's in it for you: Employee discounts at the Fairmont Scottsdale Princess, local companies and Accor worldwide for you and your family Free meals at our on-site employee restaurant Learning programs through our Academies designed to sharpen your skills Great Medical and Dental benefits, 401K, Direct Deposit etc. Career development opportunities within the Fairmont Scottsdale Princess in addition to national promotion opportunities. The sky is the limit! Job Description Ready to make waves of memories this summer? Join us as a Summer Fun Team Ambassador! Dive into excitement, lead lively poolside activities, and groove to the beat while creating unforgettable moments for families to cherish. Reporting to the Director of Summer at the Princess Operations, responsibilities and essential job functions include but are not limited to the following: Providing consistently professional and friendly service. Interacting and engaging in pool side games with guest. Infusing every interaction with enthusiasm, ensuring guests have an exciting and memorable time. Performing choreographed routines alongside fellow entertainers. Fostering a sense of family fun and positivity at our Sonoran Splash Family Pool. Qualifications Prior experience in children's activities and/or dance. Availability to work weekends and holidays. Demonstrated reliability and responsibility. Comfortable working outdoors. Ability to follow directions while engaging with guests in a lively yet professional manner. Additional Information Your team and working environment: A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit Do what you love, care for the world, dare to challenge the status quo! Videos To Watch
Company Description Picture a shimmering oasis overlooking the Sonoran Desert and the McDowell mountains - Fairmont Scottsdale Princess offers luxury and world class hospitality with over 300,000 square feet of meeting space. This award-winning meetings resort has 750 guest rooms, five award-winning restaurants, six sparkling heated pools, and a luxurious Well & Being Spa. The Fairmont Scottsdale Princess was recently recognized with the AAA Five Diamond rating for over 30 years, making it one of the longest running AAA Five Diamond Resorts in the America's. The only thing missing is you! What's in it for you: Employee discounts at the Fairmont Scottsdale Princess, local companies and Accor worldwide for you and your family Free meals at our on-site employee restaurant Learning programs through our Academies designed to sharpen your skills Great Medical and Dental benefits, 401K, Direct Deposit etc. Career development opportunities within the Fairmont Scottsdale Princess in addition to national promotion opportunities. The sky is the limit! Job Description Ready to make waves of memories this summer? Join us as a Summer Fun Team Ambassador! Dive into excitement, lead lively poolside activities, and groove to the beat while creating unforgettable moments for families to cherish. Reporting to the Director of Summer at the Princess Operations, responsibilities and essential job functions include but are not limited to the following: Providing consistently professional and friendly service. Interacting and engaging in pool side games with guest. Infusing every interaction with enthusiasm, ensuring guests have an exciting and memorable time. Performing choreographed routines alongside fellow entertainers. Fostering a sense of family fun and positivity at our Sonoran Splash Family Pool. Qualifications Prior experience in children's activities and/or dance. Availability to work weekends and holidays. Demonstrated reliability and responsibility. Comfortable working outdoors. Ability to follow directions while engaging with guests in a lively yet professional manner. Additional Information Your team and working environment: A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit Do what you love, care for the world, dare to challenge the status quo!
Mar 19, 2024
Full time
Company Description Picture a shimmering oasis overlooking the Sonoran Desert and the McDowell mountains - Fairmont Scottsdale Princess offers luxury and world class hospitality with over 300,000 square feet of meeting space. This award-winning meetings resort has 750 guest rooms, five award-winning restaurants, six sparkling heated pools, and a luxurious Well & Being Spa. The Fairmont Scottsdale Princess was recently recognized with the AAA Five Diamond rating for over 30 years, making it one of the longest running AAA Five Diamond Resorts in the America's. The only thing missing is you! What's in it for you: Employee discounts at the Fairmont Scottsdale Princess, local companies and Accor worldwide for you and your family Free meals at our on-site employee restaurant Learning programs through our Academies designed to sharpen your skills Great Medical and Dental benefits, 401K, Direct Deposit etc. Career development opportunities within the Fairmont Scottsdale Princess in addition to national promotion opportunities. The sky is the limit! Job Description Ready to make waves of memories this summer? Join us as a Summer Fun Team Ambassador! Dive into excitement, lead lively poolside activities, and groove to the beat while creating unforgettable moments for families to cherish. Reporting to the Director of Summer at the Princess Operations, responsibilities and essential job functions include but are not limited to the following: Providing consistently professional and friendly service. Interacting and engaging in pool side games with guest. Infusing every interaction with enthusiasm, ensuring guests have an exciting and memorable time. Performing choreographed routines alongside fellow entertainers. Fostering a sense of family fun and positivity at our Sonoran Splash Family Pool. Qualifications Prior experience in children's activities and/or dance. Availability to work weekends and holidays. Demonstrated reliability and responsibility. Comfortable working outdoors. Ability to follow directions while engaging with guests in a lively yet professional manner. Additional Information Your team and working environment: A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit Do what you love, care for the world, dare to challenge the status quo!
WE'RE CHANGING ENTERTAINMENT. COME JOIN US. We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more! WE LOVE OUR WORK. ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: Greets guests actively engaged in gaming and assists team members in player identification. Provides guests with hospitality arrangements, including rooms, food, beverages, and assists with special requests. Issues complimentaries as appropriate based on guest play and per the department comp guidelines. Maintains knowledge of casino marketing and player development promotions and encourages guest participation. Maintains knowledge of credit procedures and encourages the use of credit when appropriate. Encourages guest visitation through written correspondence and telemarketing. Anwsers inbound calls from guests and service departments, providing information and assistance as needed. Assists in resolving guest opportunities and/or conflicts, in fair and equitable manners. Analyzes and coordinates in-house invitation lists with Manager. Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Attends and aids in the coordination of special events. Exhibits a friendly, helpful, and courteous manner when dealing with customers of fellow team members. Utilizes Sales Force (CMS) tracking for all player contacts, profile preferences, and tasks. Completes all Sales Force task requirements in a timely manner. Reviews all monthly metrics with Manager and sets quarterly goals. Develops and maintains technical skills to maximize use of patron data systems. Establishes a direct line of communication with all service departments for the purpose of caring for high value players. Monitors patron activity and profitability of all hosted players. Maintains the confidentiality of player information including but not limited to personal information such as name, address, contact information, level of play, wins, losses, number of visits, etc. Provides assistance to the Manager as needed. Provides professional representation at internal and external meetings and events. Ensures interactions with internal and external guests follow the guidelines of customer service program. Adheres to all Corporate and local policies, procedures, and operating guidelines. Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management. BRING US YOUR BEST. QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age. Associate's degree (A.A.) or equivalent from two-year College or technical school; minimum of one year Casino Guest Service experience, including but not limited to Player Development, Slots or Table Games; or equivalent combination of experience and education. One (1) year of hosting experience with adequate customer following preferred. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner. Must be able to maintain confidentiality and a high level of professionalism at all times. Must have the ability to write reports and business correspondence. Must possess excellent oral and written communication skills. Must have the ability to identify problems, collect data, analyze, and draw valid conclusions. Must have the ability to interpret a variety of instructions (i.e., written, oral, etc.).
Mar 15, 2024
Full time
WE'RE CHANGING ENTERTAINMENT. COME JOIN US. We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more! WE LOVE OUR WORK. ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: Greets guests actively engaged in gaming and assists team members in player identification. Provides guests with hospitality arrangements, including rooms, food, beverages, and assists with special requests. Issues complimentaries as appropriate based on guest play and per the department comp guidelines. Maintains knowledge of casino marketing and player development promotions and encourages guest participation. Maintains knowledge of credit procedures and encourages the use of credit when appropriate. Encourages guest visitation through written correspondence and telemarketing. Anwsers inbound calls from guests and service departments, providing information and assistance as needed. Assists in resolving guest opportunities and/or conflicts, in fair and equitable manners. Analyzes and coordinates in-house invitation lists with Manager. Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Attends and aids in the coordination of special events. Exhibits a friendly, helpful, and courteous manner when dealing with customers of fellow team members. Utilizes Sales Force (CMS) tracking for all player contacts, profile preferences, and tasks. Completes all Sales Force task requirements in a timely manner. Reviews all monthly metrics with Manager and sets quarterly goals. Develops and maintains technical skills to maximize use of patron data systems. Establishes a direct line of communication with all service departments for the purpose of caring for high value players. Monitors patron activity and profitability of all hosted players. Maintains the confidentiality of player information including but not limited to personal information such as name, address, contact information, level of play, wins, losses, number of visits, etc. Provides assistance to the Manager as needed. Provides professional representation at internal and external meetings and events. Ensures interactions with internal and external guests follow the guidelines of customer service program. Adheres to all Corporate and local policies, procedures, and operating guidelines. Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management. BRING US YOUR BEST. QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age. Associate's degree (A.A.) or equivalent from two-year College or technical school; minimum of one year Casino Guest Service experience, including but not limited to Player Development, Slots or Table Games; or equivalent combination of experience and education. One (1) year of hosting experience with adequate customer following preferred. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner. Must be able to maintain confidentiality and a high level of professionalism at all times. Must have the ability to write reports and business correspondence. Must possess excellent oral and written communication skills. Must have the ability to identify problems, collect data, analyze, and draw valid conclusions. Must have the ability to interpret a variety of instructions (i.e., written, oral, etc.).
Overview Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with high-quality care for every stage of life. Our service-oriented mission is in action every day, whether it's by providing care in our facilities, training the next generation of health care professionals, or serving others through international outreach. Responsibilities & Requirements The Nutrition Services Ambassador: Explains Room Service menu to patients, qualifies patients as full Room Service, Assist, or Non-Select. Delivers patient meal trays and unit supplies. Follows HACCP principles in completing tasks. Performs other duties as assigned. Accurately manages position paperwork (tray delivery forms, Missed Meal Report, refrigerator and freezer temperature monitoring forms, etc.). Follows correct hand hygiene procedures (sanitizes hands before and after entering patient rooms, washes hands as needed, etc.). Utilizes appropriate scripting and responds to patients/internal and external customers (asks for two patient identifiers, confirms accuracy of tray, offers to open cartons, offers to get anything else the patient needs, effectively uses HEAL principle, etc.). Effectively and safely uses position equipment, performing applicable cleaning/sanitation procedures (sanitizes carts if used to transport dirty trays and at end of day, cleans unit coffee machines and refrigerators, etc.). When assisting patients, ensures meal selections are in accordance with patient's diet order to ensure desired items are allowed, thus optimizing patient experience. Puts patient as priority and focal point, routinely managing meal delivery to get trays to patient as quickly as possible and universally within the allotted 45 minutes. Effectively orients patients to room service ordering process, accurately qualifies patients as full Room Service, Assist, or Non-select, and communicates this with Call Center Job Qualifications: Ability to walk and stand for long periods of time Ability to push and pull wheeled carts Ability to read and write English Ability to communicate effectively Ability to follow oral and written directions Ability to tolerate frequent temperature changes working with and around equipment that generates heat, steam, and cold Preferred Qualifications High school diploma or GED preferred. Food service or customer service experience preferred Key Words: food, nutrition, meal service, food service, room service, chef, sous chef, culinary, food prep Hours: 3:30pm-7:30pm
Mar 13, 2024
Full time
Overview Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with high-quality care for every stage of life. Our service-oriented mission is in action every day, whether it's by providing care in our facilities, training the next generation of health care professionals, or serving others through international outreach. Responsibilities & Requirements The Nutrition Services Ambassador: Explains Room Service menu to patients, qualifies patients as full Room Service, Assist, or Non-Select. Delivers patient meal trays and unit supplies. Follows HACCP principles in completing tasks. Performs other duties as assigned. Accurately manages position paperwork (tray delivery forms, Missed Meal Report, refrigerator and freezer temperature monitoring forms, etc.). Follows correct hand hygiene procedures (sanitizes hands before and after entering patient rooms, washes hands as needed, etc.). Utilizes appropriate scripting and responds to patients/internal and external customers (asks for two patient identifiers, confirms accuracy of tray, offers to open cartons, offers to get anything else the patient needs, effectively uses HEAL principle, etc.). Effectively and safely uses position equipment, performing applicable cleaning/sanitation procedures (sanitizes carts if used to transport dirty trays and at end of day, cleans unit coffee machines and refrigerators, etc.). When assisting patients, ensures meal selections are in accordance with patient's diet order to ensure desired items are allowed, thus optimizing patient experience. Puts patient as priority and focal point, routinely managing meal delivery to get trays to patient as quickly as possible and universally within the allotted 45 minutes. Effectively orients patients to room service ordering process, accurately qualifies patients as full Room Service, Assist, or Non-select, and communicates this with Call Center Job Qualifications: Ability to walk and stand for long periods of time Ability to push and pull wheeled carts Ability to read and write English Ability to communicate effectively Ability to follow oral and written directions Ability to tolerate frequent temperature changes working with and around equipment that generates heat, steam, and cold Preferred Qualifications High school diploma or GED preferred. Food service or customer service experience preferred Key Words: food, nutrition, meal service, food service, room service, chef, sous chef, culinary, food prep Hours: 3:30pm-7:30pm
Job Details Job Location White Sands Hotel - Honolulu, HI Salary Range $19.00 - $19.00 Hourly Travel Percentage None Job Category Hospitality - Hotel Description Aloha Ambassador About our company: Springboard Hospitality is a premier third-party hotel management company with a 30+ year history transforming lifestyle hotels, from the islands of Hawaii to the tip of Florida. Springboard team members are a diverse mix of independent innovators, savvy storytellers, adventure-seekers, tech entrepreneurs, free-thinkers and community leaders making waves across one of the most diverse portfolios in the industry. At every level, the Springboard team is dedicated to going Above & Beyond to deliver hotels that transform people, properties & communities. From memorable moments at the front desk, to thoughtful room touches, to inspired onsite programming, the Springboard team is committed to empowering the traveler's journey-inviting them to experience the frequency of each hotel's locale, pushing authentic human connection, exploration, and discovery, while also driving revenue. Springboard values intentional culture, and whole-heartedly believes in nurturing, training, and empowering the careers of the hospitality leaders of today and tomorrow, encouraging them to travel and explore, through Springboard's award-winning portfolio. From work life balance to career development, Springboard values and invests in the greater team, reflected in zero corporate turnover during the pandemic, well positioned for continued growth through the future. Springboard Hospitality maintains corporate offices in Los Angeles and Honolulu, while also supporting a modern work remote culture for select positions. Primary mission: The primary mission of the Aloha Ambassador is to ensure an authentic guest experience while providing excellent customer service to our hotel guests. In this role, you will be responsible for creating, planning, setting-up and overseeing the hotel's activities and events calendar, and assist with overseeing the pool area. You will be an ambassador of Aloha, representing White Sands Hotel, and creating forever memories! SCOPE OF WORK + TEAM Reports to Operations Manager/Executive Housekeeper/General Manager Supports Operations RESPONSIBILITIES Assist with overseeing the hotel's activities and events calendar by planning and coordinating activities/events with various vendors within budget (e.g., yoga, local pop-up shops, lei making classes, musicians, etc.) and communicating to the hotel guests. Offer restaurant and activity recommendations to our guests. Provide outstanding customer service and complete all routine opening and closing tasks in all aspects of the pool area. Maintain pool lounge chairs, tables and activities are placed in the proper areas, and are cleaned and deemed safe for our guests and visitors. Dispense, collect and track towel inventories - inclusive of charging guests for non-returned towels. Maintain and account for pool inventory of supplies and assist with ordering new stock as needed. Ensure that all pool guests are abiding with safety & security rules and regulations. Reports problems and discrepancies to management. Perform other tasks as assigned. Qualifications Qualifications: EXPERIENCE: Prior Experience: 1+ year of experience in planning and coordinating events preferred. 1+ year of experience in pool service preferred. OTHER EXPECTATIONS: Abide by payroll policies, procedures and rules of conduct as stated in the Springboard Hospitality Associate Handbook. Demonstrate a working knowledge of all company safety and security procedures. Travel required: None. Hours Required: 8.00 hours per day or 40.00 hours per week; scheduled days and times may vary based on business needs. Benefits: Springboard Hospitality offers an empowered working environment that encourages collaboration and flexibility. We offer a superior benefits package to employees who work 20 hours/week or more that includes: Full Time Benefits Vacation and Paid Sick Leave Medical, Dental, Vision, Life, Pet Insurance 401K Costco Membership Bereavement Leave Management Contract Referral Program Education Assistance Employee Rates at all of Springboard Hospitality's 35+ Hotels Associate of the Month/Quarter & Company-wide Associate of the Year Programs Associate Referral Bonus Program Springboard Hospitality Core Values: CONNECTED. We are plugged into people, technology and the cutting edge of culture. INDEPENDENT. We are free-thinkers who embrace diversity and advocate for innovation. COLLABORATIVE. We are collaborative and believe that the best solutions are found by working hand-in-hand. PERSONALIZED. We are devoted to authentic human connection, personalizing our approach to the guests and owners that we serve. DYNAMIC. We are analytic thought leaders who harness the power of data to maximize return on investment. OLS Hotels & Resorts LLC dba Springboard Hospitality (Springboard) is an equal opportunity employer. Springboard provides equal employment opportunity for all associates and prohibits discrimination based on race, color, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth, or breastfeeding), gender, religious creed (including religious dress and grooming practices), marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, genetic information and characteristics, sexual orientation, gender identity or expression, military or veteran status, or any other basis protected under federal, state, or local laws. Springboard also provides reasonable accommodations for qualified applicants and employees with disabilities or medical conditions in accordance with applicable laws.
Mar 13, 2024
Full time
Job Details Job Location White Sands Hotel - Honolulu, HI Salary Range $19.00 - $19.00 Hourly Travel Percentage None Job Category Hospitality - Hotel Description Aloha Ambassador About our company: Springboard Hospitality is a premier third-party hotel management company with a 30+ year history transforming lifestyle hotels, from the islands of Hawaii to the tip of Florida. Springboard team members are a diverse mix of independent innovators, savvy storytellers, adventure-seekers, tech entrepreneurs, free-thinkers and community leaders making waves across one of the most diverse portfolios in the industry. At every level, the Springboard team is dedicated to going Above & Beyond to deliver hotels that transform people, properties & communities. From memorable moments at the front desk, to thoughtful room touches, to inspired onsite programming, the Springboard team is committed to empowering the traveler's journey-inviting them to experience the frequency of each hotel's locale, pushing authentic human connection, exploration, and discovery, while also driving revenue. Springboard values intentional culture, and whole-heartedly believes in nurturing, training, and empowering the careers of the hospitality leaders of today and tomorrow, encouraging them to travel and explore, through Springboard's award-winning portfolio. From work life balance to career development, Springboard values and invests in the greater team, reflected in zero corporate turnover during the pandemic, well positioned for continued growth through the future. Springboard Hospitality maintains corporate offices in Los Angeles and Honolulu, while also supporting a modern work remote culture for select positions. Primary mission: The primary mission of the Aloha Ambassador is to ensure an authentic guest experience while providing excellent customer service to our hotel guests. In this role, you will be responsible for creating, planning, setting-up and overseeing the hotel's activities and events calendar, and assist with overseeing the pool area. You will be an ambassador of Aloha, representing White Sands Hotel, and creating forever memories! SCOPE OF WORK + TEAM Reports to Operations Manager/Executive Housekeeper/General Manager Supports Operations RESPONSIBILITIES Assist with overseeing the hotel's activities and events calendar by planning and coordinating activities/events with various vendors within budget (e.g., yoga, local pop-up shops, lei making classes, musicians, etc.) and communicating to the hotel guests. Offer restaurant and activity recommendations to our guests. Provide outstanding customer service and complete all routine opening and closing tasks in all aspects of the pool area. Maintain pool lounge chairs, tables and activities are placed in the proper areas, and are cleaned and deemed safe for our guests and visitors. Dispense, collect and track towel inventories - inclusive of charging guests for non-returned towels. Maintain and account for pool inventory of supplies and assist with ordering new stock as needed. Ensure that all pool guests are abiding with safety & security rules and regulations. Reports problems and discrepancies to management. Perform other tasks as assigned. Qualifications Qualifications: EXPERIENCE: Prior Experience: 1+ year of experience in planning and coordinating events preferred. 1+ year of experience in pool service preferred. OTHER EXPECTATIONS: Abide by payroll policies, procedures and rules of conduct as stated in the Springboard Hospitality Associate Handbook. Demonstrate a working knowledge of all company safety and security procedures. Travel required: None. Hours Required: 8.00 hours per day or 40.00 hours per week; scheduled days and times may vary based on business needs. Benefits: Springboard Hospitality offers an empowered working environment that encourages collaboration and flexibility. We offer a superior benefits package to employees who work 20 hours/week or more that includes: Full Time Benefits Vacation and Paid Sick Leave Medical, Dental, Vision, Life, Pet Insurance 401K Costco Membership Bereavement Leave Management Contract Referral Program Education Assistance Employee Rates at all of Springboard Hospitality's 35+ Hotels Associate of the Month/Quarter & Company-wide Associate of the Year Programs Associate Referral Bonus Program Springboard Hospitality Core Values: CONNECTED. We are plugged into people, technology and the cutting edge of culture. INDEPENDENT. We are free-thinkers who embrace diversity and advocate for innovation. COLLABORATIVE. We are collaborative and believe that the best solutions are found by working hand-in-hand. PERSONALIZED. We are devoted to authentic human connection, personalizing our approach to the guests and owners that we serve. DYNAMIC. We are analytic thought leaders who harness the power of data to maximize return on investment. OLS Hotels & Resorts LLC dba Springboard Hospitality (Springboard) is an equal opportunity employer. Springboard provides equal employment opportunity for all associates and prohibits discrimination based on race, color, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth, or breastfeeding), gender, religious creed (including religious dress and grooming practices), marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, genetic information and characteristics, sexual orientation, gender identity or expression, military or veteran status, or any other basis protected under federal, state, or local laws. Springboard also provides reasonable accommodations for qualified applicants and employees with disabilities or medical conditions in accordance with applicable laws.
About Us Escape to The Westin Fort Lauderdale Beach Resort and discover the "Venice of America." Spectacular views of the ocean or Intracoastal Waterway and the sound of lapping waves stimulate your senses, day and night. We are the best place to work on the beach according to our associates with an AOS score of 95%. We offer free employee lunch, free parking, and monetary incentives based off of Trip Advisor, GSS mentions and much more! Come find your home away from home and join the Westin team today!Don't meet every single requirement of this job? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!We value U.S. military experience and invite all qualified military candidates to apply. Overview Serve tequila to guests in a hospitable manner to ensure positive guest experience. Signature cocktails and spotlight tequila to be displayed on a weekly rotation and served on a cart during peak hours. Responsibilities Hospitably greet, prepare and serve drinks to guests according to HEI Hotels and Resorts beverage service standards. Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages. Prepare station for readiness prior to opening and closing of each shift. Follow all cash handling and bank operating procedures as outlined by HEI Hotels and Resorts. Perform all side work duties according to side work schedules. Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. Qualifications Ability to establish and maintain effective working relationships with associates, customers and patrons. Ability to use point of service computer. Full knowledge of state liquor laws. Ability to transport large trays weighing up to 30lbs. through a crowded room on a continuous basis throughout shift with or without reasonable accommodation. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. Work today, get paid today! We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Job LocationsUS-FL-Fort Lauderdale Posted Date7 hours ago(3/26/2024 5:37 PM) Requisition ID5 CategoryFood and Beverage Position TypeRegular Part-Time FLSA StatusNon-Exempt Location NameThe Westin Beach Ft Lauderdale MinUSD $11.00/Hr.
Mar 12, 2024
Full time
About Us Escape to The Westin Fort Lauderdale Beach Resort and discover the "Venice of America." Spectacular views of the ocean or Intracoastal Waterway and the sound of lapping waves stimulate your senses, day and night. We are the best place to work on the beach according to our associates with an AOS score of 95%. We offer free employee lunch, free parking, and monetary incentives based off of Trip Advisor, GSS mentions and much more! Come find your home away from home and join the Westin team today!Don't meet every single requirement of this job? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!We value U.S. military experience and invite all qualified military candidates to apply. Overview Serve tequila to guests in a hospitable manner to ensure positive guest experience. Signature cocktails and spotlight tequila to be displayed on a weekly rotation and served on a cart during peak hours. Responsibilities Hospitably greet, prepare and serve drinks to guests according to HEI Hotels and Resorts beverage service standards. Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages. Prepare station for readiness prior to opening and closing of each shift. Follow all cash handling and bank operating procedures as outlined by HEI Hotels and Resorts. Perform all side work duties according to side work schedules. Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. Qualifications Ability to establish and maintain effective working relationships with associates, customers and patrons. Ability to use point of service computer. Full knowledge of state liquor laws. Ability to transport large trays weighing up to 30lbs. through a crowded room on a continuous basis throughout shift with or without reasonable accommodation. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. Work today, get paid today! We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Job LocationsUS-FL-Fort Lauderdale Posted Date7 hours ago(3/26/2024 5:37 PM) Requisition ID5 CategoryFood and Beverage Position TypeRegular Part-Time FLSA StatusNon-Exempt Location NameThe Westin Beach Ft Lauderdale MinUSD $11.00/Hr.
The Westin Beach Ft Lauderdale
Fort Lauderdale, Florida
About Us Escape to The Westin Fort Lauderdale Beach Resort and discover the "Venice of America." Spectacular views of the ocean or Intracoastal Waterway and the sound of lapping waves stimulate your senses, day and night. We are the best place to work on the beach according to our associates with an AOS score of 95%. We offer free employee lunch, free parking, and monetary incentives based off of Trip Advisor, GSS mentions and much more! Come find your home away from home and join the Westin team today! Don't meet every single requirement of this job? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Serve tequila to guests in a hospitable manner to ensure positive guest experience. Signature cocktails and spotlight tequila to be displayed on a weekly rotation and served on a cart during peak hours. Responsibilities Hospitably greet, prepare and serve drinks to guests according to HEI Hotels and Resorts beverage service standards. Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages. Prepare station for readiness prior to opening and closing of each shift. Follow all cash handling and bank operating procedures as outlined by HEI Hotels and Resorts. Perform all side work duties according to side work schedules. Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. Qualifications Ability to establish and maintain effective working relationships with associates, customers and patrons. Ability to use point of service computer. Full knowledge of state liquor laws. Ability to transport large trays weighing up to 30lbs. through a crowded room on a continuous basis throughout shift with or without reasonable accommodation. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. Work today, get paid today! We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Mar 12, 2024
Full time
About Us Escape to The Westin Fort Lauderdale Beach Resort and discover the "Venice of America." Spectacular views of the ocean or Intracoastal Waterway and the sound of lapping waves stimulate your senses, day and night. We are the best place to work on the beach according to our associates with an AOS score of 95%. We offer free employee lunch, free parking, and monetary incentives based off of Trip Advisor, GSS mentions and much more! Come find your home away from home and join the Westin team today! Don't meet every single requirement of this job? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Serve tequila to guests in a hospitable manner to ensure positive guest experience. Signature cocktails and spotlight tequila to be displayed on a weekly rotation and served on a cart during peak hours. Responsibilities Hospitably greet, prepare and serve drinks to guests according to HEI Hotels and Resorts beverage service standards. Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages. Prepare station for readiness prior to opening and closing of each shift. Follow all cash handling and bank operating procedures as outlined by HEI Hotels and Resorts. Perform all side work duties according to side work schedules. Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. Qualifications Ability to establish and maintain effective working relationships with associates, customers and patrons. Ability to use point of service computer. Full knowledge of state liquor laws. Ability to transport large trays weighing up to 30lbs. through a crowded room on a continuous basis throughout shift with or without reasonable accommodation. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. Work today, get paid today! We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location Orlando Resort at Championsgate The Omni Orlando Resort at ChampionsGate is surrounded by 36 holes of championship Orlando golf and 15 acres of recreation, this four-diamond resort is one of the nation's premier golf, meeting and leisure retreats. In addition to walk-out golf, guests may choose to relax in our signature Mokara spa, dine in one of our five restaurants or enjoy 15 acres of pools and recreation activities including the 850-foot lazy river. Omni Orlando's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Orlando Resort at ChampionsGate may be your perfect match. Job Description The Loyalty Ambassador will effectively provide services personally or to immediately refer requests to the appropriate department manager. Responsibilities Develop relationships with Select Guests and serve as their point of contact for any hotel or program questions. Create memorable experiences for our Select Guests during their stay. Welcome Select Guests upon arrival and ensure all their requests and needs are met throughout their stay. Resolve any concerns or issues with Select Guest, communicating any needs or special requests to fellow hotel departments. Arrange Select Guest and special occasion amenities via In-Room Dining. Conduct Loyalty Program training with other Front Office and hotel associates. Conduct monthly Loyalty meetings with relevant hotel associates. Promote the Select Guest program to guests that are current not members. Maintain Select Guest product inventories. Conduct guestroom inspections prior to Select Guest arrival. Will assist in Front Office operations as needed. Perform any other duties assigned by the Front Office Management. Be pleasant, smile and greet all guests, using surnames when obtained. Be actively engaged with our guests and deliver memorable guest experiences. Create unique, personalized WOW moments at every opportunity. Qualifications Previous customer/guest service experience; hotel and front office experience is strongly preferred. Previous experience in high customer contact environment; with previous experience answering customer questions and handling customer concerns. Previous cash handling and multi-phone usage experience. Must possess the ability to multi-task in a busy environment, follow through successfully on guest requests, ensure guest satisfaction, and work as a team player. Must be service and detail oriented; possessing a friendly approachable demeanor and strong problem-solving skills. Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster () and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement () If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to . Job LocationsUS-FL-Orlando Posted Date3 weeks ago(3/5/2024 4:51 PM) Requisition ID 25 of Openings 1 Category (Portal Searching) Front Office Operations
Mar 12, 2024
Full time
Location Orlando Resort at Championsgate The Omni Orlando Resort at ChampionsGate is surrounded by 36 holes of championship Orlando golf and 15 acres of recreation, this four-diamond resort is one of the nation's premier golf, meeting and leisure retreats. In addition to walk-out golf, guests may choose to relax in our signature Mokara spa, dine in one of our five restaurants or enjoy 15 acres of pools and recreation activities including the 850-foot lazy river. Omni Orlando's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Orlando Resort at ChampionsGate may be your perfect match. Job Description The Loyalty Ambassador will effectively provide services personally or to immediately refer requests to the appropriate department manager. Responsibilities Develop relationships with Select Guests and serve as their point of contact for any hotel or program questions. Create memorable experiences for our Select Guests during their stay. Welcome Select Guests upon arrival and ensure all their requests and needs are met throughout their stay. Resolve any concerns or issues with Select Guest, communicating any needs or special requests to fellow hotel departments. Arrange Select Guest and special occasion amenities via In-Room Dining. Conduct Loyalty Program training with other Front Office and hotel associates. Conduct monthly Loyalty meetings with relevant hotel associates. Promote the Select Guest program to guests that are current not members. Maintain Select Guest product inventories. Conduct guestroom inspections prior to Select Guest arrival. Will assist in Front Office operations as needed. Perform any other duties assigned by the Front Office Management. Be pleasant, smile and greet all guests, using surnames when obtained. Be actively engaged with our guests and deliver memorable guest experiences. Create unique, personalized WOW moments at every opportunity. Qualifications Previous customer/guest service experience; hotel and front office experience is strongly preferred. Previous experience in high customer contact environment; with previous experience answering customer questions and handling customer concerns. Previous cash handling and multi-phone usage experience. Must possess the ability to multi-task in a busy environment, follow through successfully on guest requests, ensure guest satisfaction, and work as a team player. Must be service and detail oriented; possessing a friendly approachable demeanor and strong problem-solving skills. Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster () and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement () If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to . Job LocationsUS-FL-Orlando Posted Date3 weeks ago(3/5/2024 4:51 PM) Requisition ID 25 of Openings 1 Category (Portal Searching) Front Office Operations
Compensation Type Hourly Highgate Hotels Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle. . Location This 645-room hotel is perfectly located on Honolulu's famous Kalakaua Avenue, where it is just steps to the beach and an arm's reach to the best dining, shopping, and entertainment in the area. Guests can borrow the hotel's own towels and beach chairs to spend the day by the sea, or choose to lay out by the hotel's pool with a tropical drink from nearby Tiki's Grill and Bar. And for the adventurous, The Twin Fin offers a on-site activities desk ready to curate a number of fun experiences. Overview The Activation Ambassador is a multifaceted position responsible for various duties throughout the property. Activations Ambassadors work directly with the Activations Manager to assist during special events/functions at the pool and other hotel venues. The responsibilities include but not limited to; Assuring the pool area are clean and furniture is properly setup at all times, provide attentive, courteous, and efficient service to all guests, including successfully resolving guest request, throughout their stay, while maximizing revenue and occupancy. Responsibilities Fundamental Requirements: Employee must at all times be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees. Greet and welcome all guests and members. Hand guests new pool towels and accept/gather used towels from guests. Be proficient in the sales of cabanas/day beds to guests. Take personal care of guests in cabanas/day beds according to SOP. Assist the sales effort by providing information and communicating potential guest/member needs to Activation Manager. Ensure overall guest satisfaction. Assist during various hotel functions including opening, closing, and side work. Ensure vendors at pool area have the utilities they need for their function. Maintain the cleanliness of the pool areas and cabanas, furniture, and service areas of the pools in an organized manner. Assist with any cultural activities. Help with any setup for special events, live music, and evening activities. Act as point of contact for any on-sight vendors. Meet with client/vendor upon arrival to review set-up for accuracy. Be familiar with event types & setup. Reset / Set up pool furniture based on hotel standards. Monitor weather advisory and work with leadership team in proper care of pool furniture. Sweep/extract excessive water puddles around the pool areas. Perform other duties as requested by management. Qualifications Education & Experience: High school diploma or equivalent 2 years retail/hospitality experience preferred Must be proficient with computers and POS systems. Physical requirements: Flexible and long hours sometimes required including weekends and evenings. Light work - Exerting up to 50 pounds of force occasionally, and/or 30 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. This position is very active and requires standing, walking bending and kneeling General requirements: Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to guests needs, wants, and concerns. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the Beach Candy and events at hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient retail operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying, and solving problems as necessary. Must be detail oriented, able to manage high volumes of data with a high degree of accuracy. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Always maintain a warm and friendly demeanor. Salary Range ($17.00/hourly - $19.00/hourly)
Mar 12, 2024
Full time
Compensation Type Hourly Highgate Hotels Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle. . Location This 645-room hotel is perfectly located on Honolulu's famous Kalakaua Avenue, where it is just steps to the beach and an arm's reach to the best dining, shopping, and entertainment in the area. Guests can borrow the hotel's own towels and beach chairs to spend the day by the sea, or choose to lay out by the hotel's pool with a tropical drink from nearby Tiki's Grill and Bar. And for the adventurous, The Twin Fin offers a on-site activities desk ready to curate a number of fun experiences. Overview The Activation Ambassador is a multifaceted position responsible for various duties throughout the property. Activations Ambassadors work directly with the Activations Manager to assist during special events/functions at the pool and other hotel venues. The responsibilities include but not limited to; Assuring the pool area are clean and furniture is properly setup at all times, provide attentive, courteous, and efficient service to all guests, including successfully resolving guest request, throughout their stay, while maximizing revenue and occupancy. Responsibilities Fundamental Requirements: Employee must at all times be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees. Greet and welcome all guests and members. Hand guests new pool towels and accept/gather used towels from guests. Be proficient in the sales of cabanas/day beds to guests. Take personal care of guests in cabanas/day beds according to SOP. Assist the sales effort by providing information and communicating potential guest/member needs to Activation Manager. Ensure overall guest satisfaction. Assist during various hotel functions including opening, closing, and side work. Ensure vendors at pool area have the utilities they need for their function. Maintain the cleanliness of the pool areas and cabanas, furniture, and service areas of the pools in an organized manner. Assist with any cultural activities. Help with any setup for special events, live music, and evening activities. Act as point of contact for any on-sight vendors. Meet with client/vendor upon arrival to review set-up for accuracy. Be familiar with event types & setup. Reset / Set up pool furniture based on hotel standards. Monitor weather advisory and work with leadership team in proper care of pool furniture. Sweep/extract excessive water puddles around the pool areas. Perform other duties as requested by management. Qualifications Education & Experience: High school diploma or equivalent 2 years retail/hospitality experience preferred Must be proficient with computers and POS systems. Physical requirements: Flexible and long hours sometimes required including weekends and evenings. Light work - Exerting up to 50 pounds of force occasionally, and/or 30 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. This position is very active and requires standing, walking bending and kneeling General requirements: Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to guests needs, wants, and concerns. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the Beach Candy and events at hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient retail operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying, and solving problems as necessary. Must be detail oriented, able to manage high volumes of data with a high degree of accuracy. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Always maintain a warm and friendly demeanor. Salary Range ($17.00/hourly - $19.00/hourly)
Lead Entertainment Ambassador Casino, 5485 Casino Way, El Cajon, California, United States of America Req Friday, January 19, 2024 The ancestors of the Sycuan Band of the Kumeyaay Nation existed many centuries ago as a community of people a Tribe living together, farming, hunting and fishing to survive. Much has changed since that time. Today the Sycuan Tribe governs its Reservation, owns and operates a Casino and a Golf Resort, and owns a number of other business ventures in the San Diego Region. One attribute that remains unchanged, however, is Sycuan's sense of community. Sycuan is more than just a business. Sycuan is a community of people working together toward a common goal. Whether you work in our state-of-the-art Casino, our beautiful Resort, or become a staff member in our Tribal Government division, you will be part of the Sycuan family. Job Purpose: Provides exceptional gust service while supporting Theater events, promotional giveaways, community outreach and co-op sponsorships. Job Duties and Responsibilities: (Note: Duties and responsibilities may be added, deleted, or changed at the sole discretion of Sycuan Management at any time) Provides support to promotions, special events and entertainment within gaming guidelines and departmental policies and procedures by verifying current government issued ID with every transaction to include: scanning and collecting theater tickets, swiping Club Sycuan cards for promotional entries into associated drawings, printing and issuing redemption vouchers. Provides administrative support to the department by documenting and forwarding reports, complaints, suggestions and recommendations to the Box Office Supervisor, assisting with the coordination of Casino promotions, trade shows, and sponsored events. Maintains cash bank of theatre transactions during shift by entering cash transactions into the Point-of-Sale system, counting currency, logging guest discounts, vouchers, and credit cards in the Cashier Drop worksheet, balancing the money drawer against generated cashier report following established procedures, and reporting discrepancies to the Box Office Supervisor. Provide friendly guest service while promoting entertainment options and assisting guests with purchase decisions. Maintain a thorough understanding of show schedule, production details, and ticketing prices. Maintain a clean and safe Box Office environment at all times. Assists with venue logistics before and after events. Assist with incoming and outgoing guest calls. Promote Club Sycuan membership to guests, conducts membership card reprints, and creates new accounts with thorough knowledge of guidelines and benefits. Collect complete and accurate data from guests while processing transactions. Distribute promotional merchandise as directed. Other duties assigned. Job Specifications: Education and Experience: Essential: High School Diploma, High School Certificate of Completion, or G.E.D. Guest Service Experience Ticket sales and/or box office experience Cash handling experience Desirable: Hospitality experience Skills and Knowledge: Essential: Ability to remain energetic, outgoing and get along with a variety of personalities Ability to recognize counterfeit monies Ability to perform simple mathematical calculations Ability to effectively communicate, maintain professional and positive composure with guests and team members Ability to abide by polished and professional grooming standards Ability to prioritize and perform multiple tasks and assignments Ability to perform data entry assignments Ability to communicate effectively in the English language Ability to compose written documents in the English language Ability to complete forms and documents and written reports Working knowledge of Microsoft and Excel Working knowledge of basic email and telephone procedures Ability to evaluate problems encountered on the job and make sound judgments Ability to sit, stand and walk for up to eight hours at a time Ability to lift up to 20 pounds Ability to understand and follow verbal directives and written directions Ability to accept constructive criticism Ability to appear for work on time Ability to work in a smoking environment Ability to maintain confidentiality Ability to count cash and make change in a fast-paced environment Desirable: Multi-lingual Knowledge of casino games If you enjoy being part of a community dedicated to creating a memorable guest experience, we invite you to explore career opportunities with Sycuan and join our winning team! Other details Pay Type Hourly Apply Now Casino, 5485 Casino Way, El Cajon, California, United States of America
Mar 12, 2024
Full time
Lead Entertainment Ambassador Casino, 5485 Casino Way, El Cajon, California, United States of America Req Friday, January 19, 2024 The ancestors of the Sycuan Band of the Kumeyaay Nation existed many centuries ago as a community of people a Tribe living together, farming, hunting and fishing to survive. Much has changed since that time. Today the Sycuan Tribe governs its Reservation, owns and operates a Casino and a Golf Resort, and owns a number of other business ventures in the San Diego Region. One attribute that remains unchanged, however, is Sycuan's sense of community. Sycuan is more than just a business. Sycuan is a community of people working together toward a common goal. Whether you work in our state-of-the-art Casino, our beautiful Resort, or become a staff member in our Tribal Government division, you will be part of the Sycuan family. Job Purpose: Provides exceptional gust service while supporting Theater events, promotional giveaways, community outreach and co-op sponsorships. Job Duties and Responsibilities: (Note: Duties and responsibilities may be added, deleted, or changed at the sole discretion of Sycuan Management at any time) Provides support to promotions, special events and entertainment within gaming guidelines and departmental policies and procedures by verifying current government issued ID with every transaction to include: scanning and collecting theater tickets, swiping Club Sycuan cards for promotional entries into associated drawings, printing and issuing redemption vouchers. Provides administrative support to the department by documenting and forwarding reports, complaints, suggestions and recommendations to the Box Office Supervisor, assisting with the coordination of Casino promotions, trade shows, and sponsored events. Maintains cash bank of theatre transactions during shift by entering cash transactions into the Point-of-Sale system, counting currency, logging guest discounts, vouchers, and credit cards in the Cashier Drop worksheet, balancing the money drawer against generated cashier report following established procedures, and reporting discrepancies to the Box Office Supervisor. Provide friendly guest service while promoting entertainment options and assisting guests with purchase decisions. Maintain a thorough understanding of show schedule, production details, and ticketing prices. Maintain a clean and safe Box Office environment at all times. Assists with venue logistics before and after events. Assist with incoming and outgoing guest calls. Promote Club Sycuan membership to guests, conducts membership card reprints, and creates new accounts with thorough knowledge of guidelines and benefits. Collect complete and accurate data from guests while processing transactions. Distribute promotional merchandise as directed. Other duties assigned. Job Specifications: Education and Experience: Essential: High School Diploma, High School Certificate of Completion, or G.E.D. Guest Service Experience Ticket sales and/or box office experience Cash handling experience Desirable: Hospitality experience Skills and Knowledge: Essential: Ability to remain energetic, outgoing and get along with a variety of personalities Ability to recognize counterfeit monies Ability to perform simple mathematical calculations Ability to effectively communicate, maintain professional and positive composure with guests and team members Ability to abide by polished and professional grooming standards Ability to prioritize and perform multiple tasks and assignments Ability to perform data entry assignments Ability to communicate effectively in the English language Ability to compose written documents in the English language Ability to complete forms and documents and written reports Working knowledge of Microsoft and Excel Working knowledge of basic email and telephone procedures Ability to evaluate problems encountered on the job and make sound judgments Ability to sit, stand and walk for up to eight hours at a time Ability to lift up to 20 pounds Ability to understand and follow verbal directives and written directions Ability to accept constructive criticism Ability to appear for work on time Ability to work in a smoking environment Ability to maintain confidentiality Ability to count cash and make change in a fast-paced environment Desirable: Multi-lingual Knowledge of casino games If you enjoy being part of a community dedicated to creating a memorable guest experience, we invite you to explore career opportunities with Sycuan and join our winning team! Other details Pay Type Hourly Apply Now Casino, 5485 Casino Way, El Cajon, California, United States of America
Job Number Job Category Rooms & Guest Services Operations Location The Phoenician a Luxury Collection Resort Scottsdale, 6000 East Camelback Road, Scottsdale, Arizona, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Monitor club lounge for seating availability, service, safety, and wellbeing of guests. Maintain cleanliness and condition of bar, bar unit, tables, and other tools. Prepare and serve hot, cold, and/or alcoholic beverages. Stock ice, glassware, and supplies. Anticipate and communicate replenishment needs promptly. Wash dishes and serving utensils as needed. Complete opening and closing duties. Requisition all necessary supplies, transporting supplies from storeroom to bar set-up area as required. Secure liquors, beers, wines, coolers, cabinets, and storage areas. Document pertinent information in department logbook. Forecast additional meal requirements and communicate special requests to the kitchen. Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; and stand, sit, or walk for an extended period of time or for an entire work shift. Perform other reasonable job duties as requested by Supervisors. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand - a collection of Europe's most celebrated and iconic properties - serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale - a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Mar 07, 2024
Full time
Job Number Job Category Rooms & Guest Services Operations Location The Phoenician a Luxury Collection Resort Scottsdale, 6000 East Camelback Road, Scottsdale, Arizona, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Monitor club lounge for seating availability, service, safety, and wellbeing of guests. Maintain cleanliness and condition of bar, bar unit, tables, and other tools. Prepare and serve hot, cold, and/or alcoholic beverages. Stock ice, glassware, and supplies. Anticipate and communicate replenishment needs promptly. Wash dishes and serving utensils as needed. Complete opening and closing duties. Requisition all necessary supplies, transporting supplies from storeroom to bar set-up area as required. Secure liquors, beers, wines, coolers, cabinets, and storage areas. Document pertinent information in department logbook. Forecast additional meal requirements and communicate special requests to the kitchen. Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; and stand, sit, or walk for an extended period of time or for an entire work shift. Perform other reasonable job duties as requested by Supervisors. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand - a collection of Europe's most celebrated and iconic properties - serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale - a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Job Number Job Category Rooms & Guest Services Operations Location The Phoenician a Luxury Collection Resort Scottsdale, 6000 East Camelback Road, Scottsdale, Arizona, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Monitor club lounge for seating availability, service, safety, and wellbeing of guests. Maintain cleanliness and condition of bar, bar unit, tables, and other tools. Prepare and serve hot, cold, and/or alcoholic beverages. Stock ice, glassware, and supplies. Anticipate and communicate replenishment needs promptly. Wash dishes and serving utensils as needed. Complete opening and closing duties. Requisition all necessary supplies, transporting supplies from storeroom to bar set-up area as required. Secure liquors, beers, wines, coolers, cabinets, and storage areas. Document pertinent information in department logbook. Forecast additional meal requirements and communicate special requests to the kitchen. Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; and stand, sit, or walk for an extended period of time or for an entire work shift. Perform other reasonable job duties as requested by Supervisors. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand - a collection of Europe's most celebrated and iconic properties - serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale - a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Mar 07, 2024
Full time
Job Number Job Category Rooms & Guest Services Operations Location The Phoenician a Luxury Collection Resort Scottsdale, 6000 East Camelback Road, Scottsdale, Arizona, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Monitor club lounge for seating availability, service, safety, and wellbeing of guests. Maintain cleanliness and condition of bar, bar unit, tables, and other tools. Prepare and serve hot, cold, and/or alcoholic beverages. Stock ice, glassware, and supplies. Anticipate and communicate replenishment needs promptly. Wash dishes and serving utensils as needed. Complete opening and closing duties. Requisition all necessary supplies, transporting supplies from storeroom to bar set-up area as required. Secure liquors, beers, wines, coolers, cabinets, and storage areas. Document pertinent information in department logbook. Forecast additional meal requirements and communicate special requests to the kitchen. Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; and stand, sit, or walk for an extended period of time or for an entire work shift. Perform other reasonable job duties as requested by Supervisors. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand - a collection of Europe's most celebrated and iconic properties - serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale - a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Job Number Job Category Rooms & Guest Services Operations Location The Phoenician a Luxury Collection Resort Scottsdale, 6000 East Camelback Road, Scottsdale, Arizona, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Monitor club lounge for seating availability, service, safety, and wellbeing of guests. Maintain cleanliness and condition of bar, bar unit, tables, and other tools. Prepare and serve hot, cold, and/or alcoholic beverages. Stock ice, glassware, and supplies. Anticipate and communicate replenishment needs promptly. Wash dishes and serving utensils as needed. Complete opening and closing duties. Requisition all necessary supplies, transporting supplies from storeroom to bar set-up area as required. Secure liquors, beers, wines, coolers, cabinets, and storage areas. Document pertinent information in department logbook. Forecast additional meal requirements and communicate special requests to the kitchen. Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; and stand, sit, or walk for an extended period of time or for an entire work shift. Perform other reasonable job duties as requested by Supervisors. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand - a collection of Europe's most celebrated and iconic properties - serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale - a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Mar 07, 2024
Full time
Job Number Job Category Rooms & Guest Services Operations Location The Phoenician a Luxury Collection Resort Scottsdale, 6000 East Camelback Road, Scottsdale, Arizona, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Monitor club lounge for seating availability, service, safety, and wellbeing of guests. Maintain cleanliness and condition of bar, bar unit, tables, and other tools. Prepare and serve hot, cold, and/or alcoholic beverages. Stock ice, glassware, and supplies. Anticipate and communicate replenishment needs promptly. Wash dishes and serving utensils as needed. Complete opening and closing duties. Requisition all necessary supplies, transporting supplies from storeroom to bar set-up area as required. Secure liquors, beers, wines, coolers, cabinets, and storage areas. Document pertinent information in department logbook. Forecast additional meal requirements and communicate special requests to the kitchen. Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; and stand, sit, or walk for an extended period of time or for an entire work shift. Perform other reasonable job duties as requested by Supervisors. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand - a collection of Europe's most celebrated and iconic properties - serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale - a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.