Full Time Host Cashier District Idabel Pay Rate: $12.00 (hourly) Shift: Evening Shift Schedule: Days Vary Weekly Earned Wage Access is an option for this position. Job Purpose or Objective(s): Greet restaurant patrons and answer phone calls. Assure patrons are seated promptly assuring that guests have a favorable dining experience. You will report to the Venue Manager. Primary Tasks: You will ensure guest recognition by remembering names, faces, and information that makes each guest feel unique. Answer menu questions posed by patrons. Distribute the seating as equally as possible among all food servers. Receive cash from customers in payment for meals. Operate cash register. Make change and issues receipts or tickets to customer. Read and record totals shown on cash register tape and verify against cash on hand. You may pre-bus and full bus tables during peak periods. Promote current casino events and programs and give guests directions to all casino areas. Resolve minor guest complaints in a manner consistent with departmental philosophy. Monitor dining room to make sure it is maintained and floor is free of debris. Some venues may require the Host/Cashier to prepare sandwiches, coffee, pastries, and other menu items. Perform other responsibilities as may be assigned. Job Requirements: speak, read, and write English. handle cash responsibly. calculate basic math functions as they relate to POS cash/credit transactions, cash reconciliation and product inventory. 1+ years experience in a, high-volume fine dining or casual restaurant. About the Choctaw Nation The Choctaw Nation is the third-largest Indian nation in the United States, with over 200,000 tribal members and more than 11,000 employees. The first tribe over the Trail of Tears, historic boundaries are in the southeast corner of Oklahoma. The Choctaw Nation's vision, "Living out the Chahta Spirit of faith, family and culture," is evident as it continues to focus on providing opportunities for growth and prosperity. Benefits Free gym membership Free access to employee health clinic Free lunch for casino & resort associates Earned wages access once per week for hourly Associates Pet insurance Paid vacation / sick time Medical / Dental / Vision 401(K) with company match College tuition reimbursement Short-term disability, long-term disability, and family leave Employee assistance program Employee prescription program CNO Paid Life Insurance Teladoc On Site Dental Clinics (Jet Dental) On Site Mammogram Services Free diabetes and hypertension monitoring benefit (Livongo) Accolade- Concierge Benefits Program Wellness Program that equals savings on health insurance cost (Virgin Pulse) Maternity Care Program (Benefits provided by the Choctaw Nation are based on employment classification) CNO was selected as a winner in both HRDUS' and Forbes' 2022 "Employer of Choice" competitions: Choctaw Nation of Oklahoma received recognition as one of six Best Places to Work in the United States as selected by HRDUS Choctaw Casinos & Resorts received recognition from Forbes as a Best Employer for Diversity in the Travel & Leisure category. Forbes also recognized the Choctaw Casino and Resorts as one of America's Best Employers for New Graduates. Job Identification: 7472 Job Category: Food and Beverage Posting Date: 03/22/2024, 5:38 PM Job Schedule: Full time Job Shift: Evening Shift On-Site/Remote: On-Site
Mar 24, 2024
Full time
Full Time Host Cashier District Idabel Pay Rate: $12.00 (hourly) Shift: Evening Shift Schedule: Days Vary Weekly Earned Wage Access is an option for this position. Job Purpose or Objective(s): Greet restaurant patrons and answer phone calls. Assure patrons are seated promptly assuring that guests have a favorable dining experience. You will report to the Venue Manager. Primary Tasks: You will ensure guest recognition by remembering names, faces, and information that makes each guest feel unique. Answer menu questions posed by patrons. Distribute the seating as equally as possible among all food servers. Receive cash from customers in payment for meals. Operate cash register. Make change and issues receipts or tickets to customer. Read and record totals shown on cash register tape and verify against cash on hand. You may pre-bus and full bus tables during peak periods. Promote current casino events and programs and give guests directions to all casino areas. Resolve minor guest complaints in a manner consistent with departmental philosophy. Monitor dining room to make sure it is maintained and floor is free of debris. Some venues may require the Host/Cashier to prepare sandwiches, coffee, pastries, and other menu items. Perform other responsibilities as may be assigned. Job Requirements: speak, read, and write English. handle cash responsibly. calculate basic math functions as they relate to POS cash/credit transactions, cash reconciliation and product inventory. 1+ years experience in a, high-volume fine dining or casual restaurant. About the Choctaw Nation The Choctaw Nation is the third-largest Indian nation in the United States, with over 200,000 tribal members and more than 11,000 employees. The first tribe over the Trail of Tears, historic boundaries are in the southeast corner of Oklahoma. The Choctaw Nation's vision, "Living out the Chahta Spirit of faith, family and culture," is evident as it continues to focus on providing opportunities for growth and prosperity. Benefits Free gym membership Free access to employee health clinic Free lunch for casino & resort associates Earned wages access once per week for hourly Associates Pet insurance Paid vacation / sick time Medical / Dental / Vision 401(K) with company match College tuition reimbursement Short-term disability, long-term disability, and family leave Employee assistance program Employee prescription program CNO Paid Life Insurance Teladoc On Site Dental Clinics (Jet Dental) On Site Mammogram Services Free diabetes and hypertension monitoring benefit (Livongo) Accolade- Concierge Benefits Program Wellness Program that equals savings on health insurance cost (Virgin Pulse) Maternity Care Program (Benefits provided by the Choctaw Nation are based on employment classification) CNO was selected as a winner in both HRDUS' and Forbes' 2022 "Employer of Choice" competitions: Choctaw Nation of Oklahoma received recognition as one of six Best Places to Work in the United States as selected by HRDUS Choctaw Casinos & Resorts received recognition from Forbes as a Best Employer for Diversity in the Travel & Leisure category. Forbes also recognized the Choctaw Casino and Resorts as one of America's Best Employers for New Graduates. Job Identification: 7472 Job Category: Food and Beverage Posting Date: 03/22/2024, 5:38 PM Job Schedule: Full time Job Shift: Evening Shift On-Site/Remote: On-Site
$10-$13 Average Per Hour Annually CULTURE: Join a team that's been welcoming guests for more than a century. At Pinehurst our Culture is critical to delivering a consistent guest, member and employee experience. Our Purpose is, "As the Cradle of American Golf, we honor timeless traditions and inspire legendary stories, one smile, one round, one moment at a time." Our Values are; Genuine Hospitality, Be Trustworthy, Good Stewards and Inspired Innovation. If you're seeking a heartfelt workplace then Pinehurst is the place for you. Every role contributes to upholding our treasured culture, performs their job duties consistently and handles other job duties as assigned in our ever-changing environment. SUMMARY: Greeting and seating of guests during working hours in the dining outlet. EDUCATION and EXPERIENCE: High school diploma or General Education Diploma (GED) and a minimum of 3 months related experience; or equivalent combination of education and experience. ESSENTIAL DUTIES AND RESPONSIBILITIES: Meet, greet and seat Members/Guests Handle menus used during that particular meal period ensuring they are presentable Answering of phone during hours of operation Reporting to supervisor any needs, problems or concerns expresses by Members/Guests Assist servers when needed and when time allows with clearing, cleaning and resetting tables Clear extra settings from tables when seating guests Attend outlet staff meeting as scheduled Organize and keep Host/Hostess stand clean and neat In this position you will be expected to be available to work in various locations of Food and Beverage outlets depending on business levels. In addition, you will be expected to work holidays wherever needed even if your primary outlet is closed. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; talk or hear. The employee must frequently lift and/or move up to 50 pounds. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Pinehurst, LLC reserves the right to transfer any Employee from his/her current job assignment or location to another job assignment or location as needed, either on a temporary or regular basis.
Mar 19, 2024
Full time
$10-$13 Average Per Hour Annually CULTURE: Join a team that's been welcoming guests for more than a century. At Pinehurst our Culture is critical to delivering a consistent guest, member and employee experience. Our Purpose is, "As the Cradle of American Golf, we honor timeless traditions and inspire legendary stories, one smile, one round, one moment at a time." Our Values are; Genuine Hospitality, Be Trustworthy, Good Stewards and Inspired Innovation. If you're seeking a heartfelt workplace then Pinehurst is the place for you. Every role contributes to upholding our treasured culture, performs their job duties consistently and handles other job duties as assigned in our ever-changing environment. SUMMARY: Greeting and seating of guests during working hours in the dining outlet. EDUCATION and EXPERIENCE: High school diploma or General Education Diploma (GED) and a minimum of 3 months related experience; or equivalent combination of education and experience. ESSENTIAL DUTIES AND RESPONSIBILITIES: Meet, greet and seat Members/Guests Handle menus used during that particular meal period ensuring they are presentable Answering of phone during hours of operation Reporting to supervisor any needs, problems or concerns expresses by Members/Guests Assist servers when needed and when time allows with clearing, cleaning and resetting tables Clear extra settings from tables when seating guests Attend outlet staff meeting as scheduled Organize and keep Host/Hostess stand clean and neat In this position you will be expected to be available to work in various locations of Food and Beverage outlets depending on business levels. In addition, you will be expected to work holidays wherever needed even if your primary outlet is closed. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; talk or hear. The employee must frequently lift and/or move up to 50 pounds. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Pinehurst, LLC reserves the right to transfer any Employee from his/her current job assignment or location to another job assignment or location as needed, either on a temporary or regular basis.
Description 1. Greet and seat guests at table according to guest preference, table availability, and within proper rotation guidelines. 2. Ensure business flow and distribution of customers to server by following the direction of management, fair and consistent seating rotation of tables, and communication with staff of business volume changes. 3. Provide guests with menus, inform guests of restaurant specials, and feature items. 4. Coordinate with food servers, bus persons, and other restaurant personnel in providing guest service. 5. Operate electronic cash register system to accurately and immediately account for payment transactions and transports monies to and from the main credit cage. 6. Keeps cash register and host area stocked with necessary equipment, forms, and supplies. 7. Perform all job functions in conjunction with the guidelines described in the Standard Operating Procedures manual to ensure consistent execution of company and department standard. 8. Maintains regular attendance for scheduled work. 9. Answer phone calls and take to-go orders. 10. Must follow the Thoughtful Service Model at all times. 11. Perform other duties as assigned.
Mar 18, 2024
Full time
Description 1. Greet and seat guests at table according to guest preference, table availability, and within proper rotation guidelines. 2. Ensure business flow and distribution of customers to server by following the direction of management, fair and consistent seating rotation of tables, and communication with staff of business volume changes. 3. Provide guests with menus, inform guests of restaurant specials, and feature items. 4. Coordinate with food servers, bus persons, and other restaurant personnel in providing guest service. 5. Operate electronic cash register system to accurately and immediately account for payment transactions and transports monies to and from the main credit cage. 6. Keeps cash register and host area stocked with necessary equipment, forms, and supplies. 7. Perform all job functions in conjunction with the guidelines described in the Standard Operating Procedures manual to ensure consistent execution of company and department standard. 8. Maintains regular attendance for scheduled work. 9. Answer phone calls and take to-go orders. 10. Must follow the Thoughtful Service Model at all times. 11. Perform other duties as assigned.
ESSENTIAL FUNCTIONS: Consistently demonstrates superior customer service skills by displaying outlined service behaviors. Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next. Creates an atmosphere of luck and celebrates guest's wins. Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates needs and provides fast, flawless service. Checks for satisfaction and effectively resolves service breakdowns when they exist. Promotes Caesars Rewards programs and card membership. Provides a warm farewell and thanks guests for visiting. Immediately greets and seats guests with a smile and initiates the execution of the 'great service experience'. Responsible for seating and rotating lines while recognizing and developing rapport with our VIP's and AEP's. Performs 'satisfaction checks' when not seating guests. Oversees duties performed by the Restaurant Service Personnel to ensure fast and efficient turnaround of tables. Entertains guests and creates a fun-filled environment by circulating throughout public areas of the facility as assigned. Maintains knowledge of all menu items and other pertinent information regarding the outlet. Promotes Harrah's and acts in a professional and courteous manner. Exhibits a positive, outgoing personality. Performs 'station' and 'side work' checks, voids checks as directed by policy and assists with administrative duties as assigned. On occasion, may perform non-union restaurant duties as assigned. Able to stand for long periods of time. Must have ability to read and write English. Performs all related and compatible duties as assigned. EDUCATION/SKILLS/EXPERIENCE: High school diploma or equivalent. Entertainment background or restaurant experience a plus. Outstanding public relations skills and outgoing personality. Knowledge of MICROS system preferred. Typing and adding machine skills. Prior experience as cashier preferably in hospitality industry. Mathematical abilities: addition, subtraction, multiplication, and division; ability to make change for guests. DISCLAIMER: 'This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, effort or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technical developments).'
Mar 15, 2024
Full time
ESSENTIAL FUNCTIONS: Consistently demonstrates superior customer service skills by displaying outlined service behaviors. Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next. Creates an atmosphere of luck and celebrates guest's wins. Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates needs and provides fast, flawless service. Checks for satisfaction and effectively resolves service breakdowns when they exist. Promotes Caesars Rewards programs and card membership. Provides a warm farewell and thanks guests for visiting. Immediately greets and seats guests with a smile and initiates the execution of the 'great service experience'. Responsible for seating and rotating lines while recognizing and developing rapport with our VIP's and AEP's. Performs 'satisfaction checks' when not seating guests. Oversees duties performed by the Restaurant Service Personnel to ensure fast and efficient turnaround of tables. Entertains guests and creates a fun-filled environment by circulating throughout public areas of the facility as assigned. Maintains knowledge of all menu items and other pertinent information regarding the outlet. Promotes Harrah's and acts in a professional and courteous manner. Exhibits a positive, outgoing personality. Performs 'station' and 'side work' checks, voids checks as directed by policy and assists with administrative duties as assigned. On occasion, may perform non-union restaurant duties as assigned. Able to stand for long periods of time. Must have ability to read and write English. Performs all related and compatible duties as assigned. EDUCATION/SKILLS/EXPERIENCE: High school diploma or equivalent. Entertainment background or restaurant experience a plus. Outstanding public relations skills and outgoing personality. Knowledge of MICROS system preferred. Typing and adding machine skills. Prior experience as cashier preferably in hospitality industry. Mathematical abilities: addition, subtraction, multiplication, and division; ability to make change for guests. DISCLAIMER: 'This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, effort or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technical developments).'
Qualifications: Must have at least one year experience as a Hostess/Host in a high volume restaurant. Must possess excellent communication and customer service skills. Must be able to initiate and engage in conversation in a professional and friendly manner. Must have demonstrated ability to verbally communicate in the English language. Must have knowledge of property to respond to frequently asked questions. Must be able to work any day of the week and any shift. Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance. Essential Job Functions: Greets customers and seats them in the venue in accordance with the rotation procedures. Handles and solves any concerns and questions from customers. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. Physical, Mental And Environmental Demands: Must be able to work inside a restaurant and continuously maneuver in and around tables when leading customers to be seated. Must be able to respond calmly and handle many customer demands in a fast pace environment. Must be able to tolerate areas containing secondary smoke. Must be able to respond to visual and aural cues. Must be able to speak, read, write and understand English clearly. Harrah's reserves the right to make changes to this job description whenever necessary.
Mar 14, 2024
Full time
Qualifications: Must have at least one year experience as a Hostess/Host in a high volume restaurant. Must possess excellent communication and customer service skills. Must be able to initiate and engage in conversation in a professional and friendly manner. Must have demonstrated ability to verbally communicate in the English language. Must have knowledge of property to respond to frequently asked questions. Must be able to work any day of the week and any shift. Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance. Essential Job Functions: Greets customers and seats them in the venue in accordance with the rotation procedures. Handles and solves any concerns and questions from customers. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. Physical, Mental And Environmental Demands: Must be able to work inside a restaurant and continuously maneuver in and around tables when leading customers to be seated. Must be able to respond calmly and handle many customer demands in a fast pace environment. Must be able to tolerate areas containing secondary smoke. Must be able to respond to visual and aural cues. Must be able to speak, read, write and understand English clearly. Harrah's reserves the right to make changes to this job description whenever necessary.
Northwest x Southern Hospitality
Anchorage, Alaska
Holiday Inn Express Anchorage managed by Northwest x Southern Hospitality (NSH) is currently interviewing people for Breakfast Host/Hostess! We are uniquely situated in some of the most beautiful areas of the Pacific Northwest & Alaska. We have award winning hotels where you will find hospitality is the true focus of our team. We are passionate, genuine, forward thinking and engaging. We take pride that in everything we do, and we try to give back more than we take. We are looking for you to rise up to the challenge, create memories and make connections. Help us make our guests and team member experiences a . Are you considering a career in hospitality and interested in an entry-level position? If so, apply today! How we can elevate your career: Advancement: Most importantly, we are passionate about our people. We're not just interested in today. We also prepare our employees for the future. When you work at one of our properties, you'll be able to work your way up the ladder. Teamwork: Experience what it feels like to be part of an empowered team. Be inspired by those around you to be your best each day. If you like the sound of that, if you love having fun on the job and want to work with people who feel the same way, if you want a career you can count on, apply today. Summary of position: This position will cross train as a breakfast host and housekeeper to maintain our standards of cleanliness and customer service. Duties will include, but not limited to- food prep and service of our Smart Start breakfast buffet. Position can be full or part time based and will be customized for the right person to join our team. This position must be available to work shifts between the hours of 6am and 11am as scheduled. Qualifications High school diploma or equivalent GED; prior hotel or hospitality experience preferred. Demonstrate excellent organizational skills, communication skills, and problem-solving skills. State Food Handlers required or ability to obtain one. Work-Life Balance - We are committed to ensure that our team members experience the reward of hospitality, while also sustaining a routine that suits their lifestyle. Paid Holidays - 6 Paid Holidays after one year of service (upon hire for salaried team members) New Year's Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day, Christmas Day Both PTO and Sick leave allows Team Members to have home life balance for any reason, such as vacation, rest and relaxation, their own or a family member's illness or health concern, personal pursuits, or any qualifying reason under applicable sick and safe time laws. Paid Time Off - (PTO) is available to all Team Members after one full year of service. You begin accruing from day one! The amount of PTO you can accrue increases the longer you work with us. Sick Leave - Available for Team Members employed in Oregon or Washington after 90 days of employment. Bereavement Jury/Witness Duty Community Volunteer Events Social Event Outings Health and Wellness - These benefits typically begin on the first day of the month following sixty (60) days of full-time employment. (The specific eligibility criteria and waiting periods are defined by each benefit in their applicable plan documents.) Insurance coverage is typically not available to those Team Members deemed to be part-time (working less than thirty (30) hours) and seasonal Team Members (those deemed to be employed less than six (6) months). Medical & Prescription, Vision Dental Employee Assistance Program Hostcare 100% Company Paid Life Insurance 401(k) Retirement Plans Leave of Absence Perks - More than just a paycheck! Team Member Travel Discounts Entertainment Industry Discounts Snack of the Month Monthly Team Member Recognition Service Recognition Awards Incentive Programs Referral Bonuses Direct Deposit Retirement Planning Potential for promotional opportunities to other NSH properties including Marriott, Hilton, Hyatt & IHG brands. To learn more about our company please visit our web site at Northwest x Southern Hospitality is an Equal Opportunity Employer, offering employment opportunities to all qualified persons without regard to race, color, national origin, disability, religion, age, sex, veteran status, or other classifications protected by law.
Mar 10, 2024
Full time
Holiday Inn Express Anchorage managed by Northwest x Southern Hospitality (NSH) is currently interviewing people for Breakfast Host/Hostess! We are uniquely situated in some of the most beautiful areas of the Pacific Northwest & Alaska. We have award winning hotels where you will find hospitality is the true focus of our team. We are passionate, genuine, forward thinking and engaging. We take pride that in everything we do, and we try to give back more than we take. We are looking for you to rise up to the challenge, create memories and make connections. Help us make our guests and team member experiences a . Are you considering a career in hospitality and interested in an entry-level position? If so, apply today! How we can elevate your career: Advancement: Most importantly, we are passionate about our people. We're not just interested in today. We also prepare our employees for the future. When you work at one of our properties, you'll be able to work your way up the ladder. Teamwork: Experience what it feels like to be part of an empowered team. Be inspired by those around you to be your best each day. If you like the sound of that, if you love having fun on the job and want to work with people who feel the same way, if you want a career you can count on, apply today. Summary of position: This position will cross train as a breakfast host and housekeeper to maintain our standards of cleanliness and customer service. Duties will include, but not limited to- food prep and service of our Smart Start breakfast buffet. Position can be full or part time based and will be customized for the right person to join our team. This position must be available to work shifts between the hours of 6am and 11am as scheduled. Qualifications High school diploma or equivalent GED; prior hotel or hospitality experience preferred. Demonstrate excellent organizational skills, communication skills, and problem-solving skills. State Food Handlers required or ability to obtain one. Work-Life Balance - We are committed to ensure that our team members experience the reward of hospitality, while also sustaining a routine that suits their lifestyle. Paid Holidays - 6 Paid Holidays after one year of service (upon hire for salaried team members) New Year's Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day, Christmas Day Both PTO and Sick leave allows Team Members to have home life balance for any reason, such as vacation, rest and relaxation, their own or a family member's illness or health concern, personal pursuits, or any qualifying reason under applicable sick and safe time laws. Paid Time Off - (PTO) is available to all Team Members after one full year of service. You begin accruing from day one! The amount of PTO you can accrue increases the longer you work with us. Sick Leave - Available for Team Members employed in Oregon or Washington after 90 days of employment. Bereavement Jury/Witness Duty Community Volunteer Events Social Event Outings Health and Wellness - These benefits typically begin on the first day of the month following sixty (60) days of full-time employment. (The specific eligibility criteria and waiting periods are defined by each benefit in their applicable plan documents.) Insurance coverage is typically not available to those Team Members deemed to be part-time (working less than thirty (30) hours) and seasonal Team Members (those deemed to be employed less than six (6) months). Medical & Prescription, Vision Dental Employee Assistance Program Hostcare 100% Company Paid Life Insurance 401(k) Retirement Plans Leave of Absence Perks - More than just a paycheck! Team Member Travel Discounts Entertainment Industry Discounts Snack of the Month Monthly Team Member Recognition Service Recognition Awards Incentive Programs Referral Bonuses Direct Deposit Retirement Planning Potential for promotional opportunities to other NSH properties including Marriott, Hilton, Hyatt & IHG brands. To learn more about our company please visit our web site at Northwest x Southern Hospitality is an Equal Opportunity Employer, offering employment opportunities to all qualified persons without regard to race, color, national origin, disability, religion, age, sex, veteran status, or other classifications protected by law.
Harrah's New Orleans Casino & Hotel, a Caesars Entertainment company, earned recognition by The Time-Picayune and The New Orleans Advocate as one of the Top Workplaces for 2022 in the Greater New Orleans. As a destination property in the heart of the city, Harrah's New Orleans is looking for fun, professional, and responsible Krewe Members who love delivering extraordinary services to our guests. If you enjoy working in a fun and fast-paced environment, we may have a career opportunity for youHarrah's New Orleans has teamed up with local sports legend Archie Manning to open Manning's Restaurant. Manning's is a sports themed restaurant that resides on Fulton Street. Manning's opened on January 19, 2012. The Southern-inspired menu will combine the straight forward dinner fare of Mississippi ('meat and three theme') with New Orleans favorites (Gumbo, P-Boys, Oysters, etc). BENEFITS:Harrah's New Orleans is proud to offer our Krewe a professional, fun, and welcoming atmosphere. Our employees also enjoy exclusive benefits, such as: FREE Employee Parking Discounted Bus Passes Free Employee Assistance Program Caesars Employee Discount Program on Hotel Rooms Fun and Free Employee EventsJOB SUMMARY: The Restaurant Host/Hostess at Manning's provides friendly, excellent service to all customers who come to the casino's restaurant.ESSENTIAL JOB FUNCTIONS: Conducts assigned duties according to procedures. Greets guests quickly and courteously. Seat Guest promptly and with a smile Able to sell guest on all seating areas of the restaurant (i.e. bar and patio) Be aware of table status and control seating times Helps service guests as necessary in a team aspect (May include but not limited to: bussing tables, taking drink orders, rolling silverware, etc.) Knows how to ring up all transactions and all tenders. Assists the Service Attendants/Counter Attendants/Culinary areas when needed. Handles and solves any concerns and questions from customers. Keeps all guest areas clean and neat. Complies with all appearance standards. Enters guests' merchandise in register, takes money from customer and accurately gives back change. Responsible for accurate control of cash drawer. Operates cash register and properly settles merchandise purchase Itemizes totals and presents guests with the price for payment Acts as a role model to other employees and always presents oneself as a credit to Harrah's and encourages others to do the same. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.QUALIFICATIONS: High volume dining experience preferred. OpenTable or reservation system knowledge recommended Understands variance policy of cash drawer and maintains low variance 1-year experience in customer service. Must possess basic math skills. Must be able to count cash drawer accurately Must possess excellent customer service/communication skills. Available to work required schedule which may include nights, weekends, holidays and overtime as needed. Must be able to maintain a neat, professional, well-groomed appearance and uphold company appearance/dress standards.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to maneuver to all areas of assigned restaurant throughout entire shift. Must be able to accurately and quickly process all cash transactions. Must be able to tolerate areas containing secondary smoke. Must be able to work at a fast pace and in stressful situations. Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues.GAMING PERMIT: N/A
Mar 09, 2024
Full time
Harrah's New Orleans Casino & Hotel, a Caesars Entertainment company, earned recognition by The Time-Picayune and The New Orleans Advocate as one of the Top Workplaces for 2022 in the Greater New Orleans. As a destination property in the heart of the city, Harrah's New Orleans is looking for fun, professional, and responsible Krewe Members who love delivering extraordinary services to our guests. If you enjoy working in a fun and fast-paced environment, we may have a career opportunity for youHarrah's New Orleans has teamed up with local sports legend Archie Manning to open Manning's Restaurant. Manning's is a sports themed restaurant that resides on Fulton Street. Manning's opened on January 19, 2012. The Southern-inspired menu will combine the straight forward dinner fare of Mississippi ('meat and three theme') with New Orleans favorites (Gumbo, P-Boys, Oysters, etc). BENEFITS:Harrah's New Orleans is proud to offer our Krewe a professional, fun, and welcoming atmosphere. Our employees also enjoy exclusive benefits, such as: FREE Employee Parking Discounted Bus Passes Free Employee Assistance Program Caesars Employee Discount Program on Hotel Rooms Fun and Free Employee EventsJOB SUMMARY: The Restaurant Host/Hostess at Manning's provides friendly, excellent service to all customers who come to the casino's restaurant.ESSENTIAL JOB FUNCTIONS: Conducts assigned duties according to procedures. Greets guests quickly and courteously. Seat Guest promptly and with a smile Able to sell guest on all seating areas of the restaurant (i.e. bar and patio) Be aware of table status and control seating times Helps service guests as necessary in a team aspect (May include but not limited to: bussing tables, taking drink orders, rolling silverware, etc.) Knows how to ring up all transactions and all tenders. Assists the Service Attendants/Counter Attendants/Culinary areas when needed. Handles and solves any concerns and questions from customers. Keeps all guest areas clean and neat. Complies with all appearance standards. Enters guests' merchandise in register, takes money from customer and accurately gives back change. Responsible for accurate control of cash drawer. Operates cash register and properly settles merchandise purchase Itemizes totals and presents guests with the price for payment Acts as a role model to other employees and always presents oneself as a credit to Harrah's and encourages others to do the same. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.QUALIFICATIONS: High volume dining experience preferred. OpenTable or reservation system knowledge recommended Understands variance policy of cash drawer and maintains low variance 1-year experience in customer service. Must possess basic math skills. Must be able to count cash drawer accurately Must possess excellent customer service/communication skills. Available to work required schedule which may include nights, weekends, holidays and overtime as needed. Must be able to maintain a neat, professional, well-groomed appearance and uphold company appearance/dress standards.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to maneuver to all areas of assigned restaurant throughout entire shift. Must be able to accurately and quickly process all cash transactions. Must be able to tolerate areas containing secondary smoke. Must be able to work at a fast pace and in stressful situations. Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues.GAMING PERMIT: N/A
The primary responsibility of the Host/Hostess is to ensure guests are cheerfully greeted, whether in person or on the phone, and to seat arriving guests in a timely manner. They also serve as the restaurant's first and last impression and must make sure guests thoroughly enjoy their dining experience. ESSENTIAL JOB FUNCTIONS: (includes but is not limited to the following) Must demonstrate pride, attention to detail and have knowledge in all aspects of restaurant (i.e. menu items, food prep, service standards, bar concept, etc.) Follows all applicable safety procedures Follows all standard operating procedures Perform other related duties as assigned and requested. Manages reservation function by using existing reservation system, receiving and recording reservations, calling guests to confirm reservations, verifying special requests, and mentioning specials or promotions to guests. Before the shift, communicates reservations and anticipated business levels to Chef and Management. Coordinates with Lead Host in booking and arranging any and all large parties. Before the shift, communicates with Chef for all special needs and requests of all guests, especially 7 Stars and Diamond guests. (i.e. Special celebrations) Communicates guests' comps and any comping issues with Casino Hosts before and during the shift. Ensures menus are cleaned on a daily basis and communicates any menu maintenance issues with Management. Monitors cleanliness and organization of host podium and surrounding entrance area. Shows guests to their table, provides menus and initial introduction. Ensures fair distribution of tables by serving as the primary coordinator between the server staff and the door staff. Oversees, stocks and maintains retail area for Gordon Ramsay merchandise. Assists other Hosts in accordance with the Host job description. Is at all times appropriately groomed and wears the uniform provided Work requires schedule flexibility which may include nights, weekends, holidays, and overtime as needed.PERFORMANCE REQUIREMENTS: (knowledge, skills, and abilities) Ability to read, write and understand English. Ability to communicate effectively and establish and maintain effective working relationships with guests, staff and management. Maintains excellent organization of reservations Ability to remember and use guests' names when greeting regular customers Knowledge, understanding and compliance of policies and procedures, service expectations, job descriptions, daily memorandums, chemical labels and other instructions. Promotes casino events, property services and promotional campaigns Must be able to work individually and as part of a team in collaboration with others Meets attendance guidelines of the job and adhering to regulatory, departmental and company policies.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Ability to work from a standing and walking position for extended periods of time. Ability to perform reaching and stooping motions repeatedly. Visual ability needed to accurately provide guest service Ability to work at a fast pace, high volume environment involving constant public interaction. Shifts may vary based on business needs. Must be able to work any day of the week and any shift, including holidays and weekends. Must be able to handle intoxicated guests in a professional manner and according to policy. Must be able to bend, twist, turn, push and pull, as well as lift and carry above/below the shoulders a minimum of 50 lbs. QUALIFICATIONS: Previous host/hostess experience preferred. Previous experience with restaurant reservation system and/or Open Table preferred. Must be 18 years of age. High School Diploma or equivalent required. Must obtain a Food Handlers certificate from County Health Department. Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business. Must pass background check. Must present a neat and professional appearance. Work requires professional interactions with customers, public and co-workers. Requires excellent ability interpersonal and communication skills. Works well with others, especially other server assistants, wait people, bartenders, cooks, supervisors, etc. DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Mar 01, 2024
Full time
The primary responsibility of the Host/Hostess is to ensure guests are cheerfully greeted, whether in person or on the phone, and to seat arriving guests in a timely manner. They also serve as the restaurant's first and last impression and must make sure guests thoroughly enjoy their dining experience. ESSENTIAL JOB FUNCTIONS: (includes but is not limited to the following) Must demonstrate pride, attention to detail and have knowledge in all aspects of restaurant (i.e. menu items, food prep, service standards, bar concept, etc.) Follows all applicable safety procedures Follows all standard operating procedures Perform other related duties as assigned and requested. Manages reservation function by using existing reservation system, receiving and recording reservations, calling guests to confirm reservations, verifying special requests, and mentioning specials or promotions to guests. Before the shift, communicates reservations and anticipated business levels to Chef and Management. Coordinates with Lead Host in booking and arranging any and all large parties. Before the shift, communicates with Chef for all special needs and requests of all guests, especially 7 Stars and Diamond guests. (i.e. Special celebrations) Communicates guests' comps and any comping issues with Casino Hosts before and during the shift. Ensures menus are cleaned on a daily basis and communicates any menu maintenance issues with Management. Monitors cleanliness and organization of host podium and surrounding entrance area. Shows guests to their table, provides menus and initial introduction. Ensures fair distribution of tables by serving as the primary coordinator between the server staff and the door staff. Oversees, stocks and maintains retail area for Gordon Ramsay merchandise. Assists other Hosts in accordance with the Host job description. Is at all times appropriately groomed and wears the uniform provided Work requires schedule flexibility which may include nights, weekends, holidays, and overtime as needed.PERFORMANCE REQUIREMENTS: (knowledge, skills, and abilities) Ability to read, write and understand English. Ability to communicate effectively and establish and maintain effective working relationships with guests, staff and management. Maintains excellent organization of reservations Ability to remember and use guests' names when greeting regular customers Knowledge, understanding and compliance of policies and procedures, service expectations, job descriptions, daily memorandums, chemical labels and other instructions. Promotes casino events, property services and promotional campaigns Must be able to work individually and as part of a team in collaboration with others Meets attendance guidelines of the job and adhering to regulatory, departmental and company policies.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Ability to work from a standing and walking position for extended periods of time. Ability to perform reaching and stooping motions repeatedly. Visual ability needed to accurately provide guest service Ability to work at a fast pace, high volume environment involving constant public interaction. Shifts may vary based on business needs. Must be able to work any day of the week and any shift, including holidays and weekends. Must be able to handle intoxicated guests in a professional manner and according to policy. Must be able to bend, twist, turn, push and pull, as well as lift and carry above/below the shoulders a minimum of 50 lbs. QUALIFICATIONS: Previous host/hostess experience preferred. Previous experience with restaurant reservation system and/or Open Table preferred. Must be 18 years of age. High School Diploma or equivalent required. Must obtain a Food Handlers certificate from County Health Department. Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business. Must pass background check. Must present a neat and professional appearance. Work requires professional interactions with customers, public and co-workers. Requires excellent ability interpersonal and communication skills. Works well with others, especially other server assistants, wait people, bartenders, cooks, supervisors, etc. DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
$10-$13 Average Per Hour Annually CULTURE: Join a team that's been welcoming guests for more than a century. At Pinehurst our Culture is critical to delivering a consistent guest, member and employee experience. Our Purpose is, "As the Cradle of American Golf, we honor timeless traditions and inspire legendary stories, one smile, one round, one moment at a time." Our Values are; Genuine Hospitality, Be Trustworthy, Good Stewards and Inspired Innovation. If you're seeking a heartfelt workplace then Pinehurst is the place for you. Every role contributes to upholding our treasured culture, performs their job duties consistently and handles other job duties as assigned in our ever-changing environment. SUMMARY: Greeting and seating of guests during working hours in the dining outlet. EDUCATION and EXPERIENCE: High school diploma or General Education Diploma (GED) and a minimum of 3 months related experience; or equivalent combination of education and experience. ESSENTIAL DUTIES AND RESPONSIBILITIES: Meet, greet and seat Members/Guests Handle menus used during that particular meal period ensuring they are presentable Answering of phone during hours of operation Reporting to supervisor any needs, problems or concerns expresses by Members/Guests Assist servers when needed and when time allows with clearing, cleaning and resetting tables Clear extra settings from tables when seating guests Attend outlet staff meeting as scheduled Organize and keep Host/Hostess stand clean and neat In this position you will be expected to be available to work in various locations of Food and Beverage outlets depending on business levels. In addition, you will be expected to work holidays wherever needed even if your primary outlet is closed. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; talk or hear. The employee must frequently lift and/or move up to 50 pounds. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Pinehurst, LLC reserves the right to transfer any Employee from his/her current job assignment or location to another job assignment or location as needed, either on a temporary or regular basis.
Mar 27, 2024
Full time
$10-$13 Average Per Hour Annually CULTURE: Join a team that's been welcoming guests for more than a century. At Pinehurst our Culture is critical to delivering a consistent guest, member and employee experience. Our Purpose is, "As the Cradle of American Golf, we honor timeless traditions and inspire legendary stories, one smile, one round, one moment at a time." Our Values are; Genuine Hospitality, Be Trustworthy, Good Stewards and Inspired Innovation. If you're seeking a heartfelt workplace then Pinehurst is the place for you. Every role contributes to upholding our treasured culture, performs their job duties consistently and handles other job duties as assigned in our ever-changing environment. SUMMARY: Greeting and seating of guests during working hours in the dining outlet. EDUCATION and EXPERIENCE: High school diploma or General Education Diploma (GED) and a minimum of 3 months related experience; or equivalent combination of education and experience. ESSENTIAL DUTIES AND RESPONSIBILITIES: Meet, greet and seat Members/Guests Handle menus used during that particular meal period ensuring they are presentable Answering of phone during hours of operation Reporting to supervisor any needs, problems or concerns expresses by Members/Guests Assist servers when needed and when time allows with clearing, cleaning and resetting tables Clear extra settings from tables when seating guests Attend outlet staff meeting as scheduled Organize and keep Host/Hostess stand clean and neat In this position you will be expected to be available to work in various locations of Food and Beverage outlets depending on business levels. In addition, you will be expected to work holidays wherever needed even if your primary outlet is closed. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; talk or hear. The employee must frequently lift and/or move up to 50 pounds. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Pinehurst, LLC reserves the right to transfer any Employee from his/her current job assignment or location to another job assignment or location as needed, either on a temporary or regular basis.
JOB SUMMARY: Ensures quality guest service and satisfaction by greeting and thanking guests for dining in a professional and friendly manner. Provides quality accommodations, in a timely manner, for all dining guests and TRC guests. Operates and maintains computerized guest reservations while also maintaining the flow of guests coming into the restaurant in an efficient manner. Works with the POS system, cash handling, and maintaining guest wait list. Assists team members as needed or requested. Job Requirements EDUCATION: High School Diploma or GED equivalent preferred. Successful completion of Tulalip Job Ready Program may be considered in lieu of guest service experience requirement. SKILLS: Must have basic math skills. (Test required) EXPERIENCE: Minimum of six (6) months experience working with the public utilizing guest relation skills. Minimum of six (6) months work experience as a host and/or cashier in a full service restaurant preferred. OTHER REQUIREMENTS: Must be 18 years of age or older. Must be able to obtain and hold a Food Handler's card within 60 days from date of hire. Must be able to successfully pass a background investigation for a Tribal Gaming License or Permit. Must be able to work any shift assigned to included days, swing, grave, weekends, and/or holidays. Must have successful employment history with the Tulalip Tribes and/or other employers. Exemption Type Non-Exempt Closing Date 3/27/2024
Mar 27, 2024
Full time
JOB SUMMARY: Ensures quality guest service and satisfaction by greeting and thanking guests for dining in a professional and friendly manner. Provides quality accommodations, in a timely manner, for all dining guests and TRC guests. Operates and maintains computerized guest reservations while also maintaining the flow of guests coming into the restaurant in an efficient manner. Works with the POS system, cash handling, and maintaining guest wait list. Assists team members as needed or requested. Job Requirements EDUCATION: High School Diploma or GED equivalent preferred. Successful completion of Tulalip Job Ready Program may be considered in lieu of guest service experience requirement. SKILLS: Must have basic math skills. (Test required) EXPERIENCE: Minimum of six (6) months experience working with the public utilizing guest relation skills. Minimum of six (6) months work experience as a host and/or cashier in a full service restaurant preferred. OTHER REQUIREMENTS: Must be 18 years of age or older. Must be able to obtain and hold a Food Handler's card within 60 days from date of hire. Must be able to successfully pass a background investigation for a Tribal Gaming License or Permit. Must be able to work any shift assigned to included days, swing, grave, weekends, and/or holidays. Must have successful employment history with the Tulalip Tribes and/or other employers. Exemption Type Non-Exempt Closing Date 3/27/2024
Harrah's New Orleans Casino & Hotel, a Caesars Entertainment company, earned recognition by The Time-Picayune and The New Orleans Advocate as one of the Top Workplaces for 2022 in the Greater New Orleans. As a destination property in the heart of the city, Harrah's New Orleans is looking for fun, professional, and responsible Krewe Members who love delivering extraordinary services to our guests. If you enjoy working in a fun and fast-paced environment, we may have a career opportunity for you Bam New Emeril's Brasserie restaurant opening October 2023 at Harrah's New Orleans Casino Apply now to join the opening team Emeril Lagasse's first French-inspired restaurant concept-Emeril's Brasserie will bring the signature Creole flavors he is famous for, to classic French-inspired dishes. The restaurant will encompass full-service breakfast, lunch and dinner dining options, delicious cocktails, as well as a fast-casual coffee shop and bakery called Petite Brasserie.BENEFITS: Harrah's New Orleans is proud to offer our Krewe a professional, fun, and welcoming atmosphere. Our employees also enjoy exclusive benefits, such as: FREE Employee Parking Discounted Bus Passes Free Employee Assistance Program Caesars Employee Discount Program on Hotel Rooms Fun and Free Employee EventsJOB SUMMARY: The Restaurant Host/Hostess Lead provides friendly, excellent service to all customers who come to the casino's restaurant.ESSENTIAL JOB FUNCTIONS: Handles all aspects of the food operation during assigned shift. Ensures Front Service staff behavior and appearance are in compliance with established policy. Ensures that customer's problems/complaints are handled in an effective, courteous manner. Directly oversees staff on assigned shift. Schedules lunch breaks and maintains employee break records. Acts as a role model to other employees, always presents oneself as a credit to Harrah's and encourages others to do the same. Conducts assigned duties according to procedures. Greets guests quickly and courteously. Seat Guest promptly and with a smile Able to sell guest on all seating areas of the restaurant (i.e. bar and patio) Be aware of table status and control seating times Helps service guests as necessary in a team aspect (May include but not limited to: bussing tables, taking drink orders, rolling silverware, etc.) Knows how to ring up all transactions and all tenders. Assists the Service Attendants/Counter Attendants/Culinary areas when needed. Handles and solves any concerns and questions from customers. Keeps all guest areas clean and neat. Complies with all appearance standards. Enters guests' merchandise in register, takes money from customer and accurately gives back change. Responsible for accurate control of cash drawer. Operates cash register and properly settles merchandise purchase Itemizes totals and presents guests with the price for payment Acts as a role model to other employees and always presents oneself as a credit to Harrah's and encourages others to do the same. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.QUALIFICATIONS: High volume dining experience preferred. OpenTable or reservation system knowledge recommended Understands variance policy of cash drawer and maintains low variance 1-year experience in customer service. Must possess basic math skills. Must be able to count cash drawer accurately Must possess excellent customer service/communication skills. Available to work required schedule which may include nights, weekends, holidays and overtime as needed. Must be able to maintain a neat, professional, well-groomed appearance and uphold company appearance/dress standards.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to maneuver to all areas of assigned restaurant throughout entire shift. Must be able to accurately and quickly process all cash transactions. Must be able to tolerate areas containing secondary smoke. Must be able to work at a fast pace and in stressful situations. Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues.GAMING PERMIT: N/A
Mar 27, 2024
Full time
Harrah's New Orleans Casino & Hotel, a Caesars Entertainment company, earned recognition by The Time-Picayune and The New Orleans Advocate as one of the Top Workplaces for 2022 in the Greater New Orleans. As a destination property in the heart of the city, Harrah's New Orleans is looking for fun, professional, and responsible Krewe Members who love delivering extraordinary services to our guests. If you enjoy working in a fun and fast-paced environment, we may have a career opportunity for you Bam New Emeril's Brasserie restaurant opening October 2023 at Harrah's New Orleans Casino Apply now to join the opening team Emeril Lagasse's first French-inspired restaurant concept-Emeril's Brasserie will bring the signature Creole flavors he is famous for, to classic French-inspired dishes. The restaurant will encompass full-service breakfast, lunch and dinner dining options, delicious cocktails, as well as a fast-casual coffee shop and bakery called Petite Brasserie.BENEFITS: Harrah's New Orleans is proud to offer our Krewe a professional, fun, and welcoming atmosphere. Our employees also enjoy exclusive benefits, such as: FREE Employee Parking Discounted Bus Passes Free Employee Assistance Program Caesars Employee Discount Program on Hotel Rooms Fun and Free Employee EventsJOB SUMMARY: The Restaurant Host/Hostess Lead provides friendly, excellent service to all customers who come to the casino's restaurant.ESSENTIAL JOB FUNCTIONS: Handles all aspects of the food operation during assigned shift. Ensures Front Service staff behavior and appearance are in compliance with established policy. Ensures that customer's problems/complaints are handled in an effective, courteous manner. Directly oversees staff on assigned shift. Schedules lunch breaks and maintains employee break records. Acts as a role model to other employees, always presents oneself as a credit to Harrah's and encourages others to do the same. Conducts assigned duties according to procedures. Greets guests quickly and courteously. Seat Guest promptly and with a smile Able to sell guest on all seating areas of the restaurant (i.e. bar and patio) Be aware of table status and control seating times Helps service guests as necessary in a team aspect (May include but not limited to: bussing tables, taking drink orders, rolling silverware, etc.) Knows how to ring up all transactions and all tenders. Assists the Service Attendants/Counter Attendants/Culinary areas when needed. Handles and solves any concerns and questions from customers. Keeps all guest areas clean and neat. Complies with all appearance standards. Enters guests' merchandise in register, takes money from customer and accurately gives back change. Responsible for accurate control of cash drawer. Operates cash register and properly settles merchandise purchase Itemizes totals and presents guests with the price for payment Acts as a role model to other employees and always presents oneself as a credit to Harrah's and encourages others to do the same. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.QUALIFICATIONS: High volume dining experience preferred. OpenTable or reservation system knowledge recommended Understands variance policy of cash drawer and maintains low variance 1-year experience in customer service. Must possess basic math skills. Must be able to count cash drawer accurately Must possess excellent customer service/communication skills. Available to work required schedule which may include nights, weekends, holidays and overtime as needed. Must be able to maintain a neat, professional, well-groomed appearance and uphold company appearance/dress standards.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to maneuver to all areas of assigned restaurant throughout entire shift. Must be able to accurately and quickly process all cash transactions. Must be able to tolerate areas containing secondary smoke. Must be able to work at a fast pace and in stressful situations. Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues.GAMING PERMIT: N/A
Job Overview Do you delight in making lasting impressions? Join the Red Lobster family as a Host/Hostess where your goal is to make the beginning and end of each guest's dining experience nothing less than extraordinary. Responsibilities will include greeting our guests with friendly conversation, and using a seating chart to seat appropriately. To help our guests "sea" food differently, you should know the current "Ultimate Event" and popular menu items. Our restaurant gets busy, which means our host/hostess will need to monitor a waiting list, manage a floor chart with available tables, and be able to communicate with guests who are waiting. Additionally, the menus, waiting room, and restrooms should be maintained. As a member of an energetic team, the host/hostess may also need to answer the phones and fill to-go orders when needed. What You Need to Succeed •Skills to Make the Grade - Must be able to organize, plan ahead, and engage in conversation with our guests •Job Qualifications - Must be at least 16 years of age •Perform the Physical Demands - Remain on your feet for several hours at a time, lift up to 20 pounds, bend, kneel, stoop, and sweep frequently BIG plans are on the horizon for Red Lobster. Our team and restaurants are great today, but our future is even better. There is no better time than now to join the Red Lobster Family! Great Seafood You can be proud of the food you serve. The tremendous variety of seafood makes us the perfect destination for seafood lovers. Our annual "Ultimate Events" like Lobsterfest, Crabfest, and Endless Shrimp are more widely known than practically any other restaurant. You will serve fish at a premium standard. We are a global pioneer and an industry leader in Seafood Sustainability . W ith seafood served from over 30 countries, Red Lobster has a long standing commitment to sustainable fishing and farming. We are a founder and current member of the Global Aquaculture Alliance and a current member of National Fisheries Institute. Our team is proud to be known for not serving any endangered species on the menu and for buying only from fisheries that are sustainably managed through BAP (Best Aquaculture Practices) standards. Great People You will work at a destination for celebration. Our restaurants have a rich history of hosting birthdays, anniversaries, receptions, reunions, and other important memorable occasions. You are part of an amazing family. Our restaurants are a place where you can both make friends and find a mentor. It's important that our family of team members flourish, learn and grow. Our RL Cares program, for instance, is designed to help team members with unplanned expenses in times of great need. You give back to the community. Our RL Shares program donates millions of pounds of food to Food Banks and Food Shelters across the country - making a significant difference for the homeless and hungry in the communities where we operate. Great Results The Seafood Restaurant Company in the US. Opened in 1968, we have earned an exceptional name, brand recognition, and reputation. The casual dining employer for our size. (Forbes Magazine 2016 List of America's Best Employers and 2016 List of Canada's Best Employers) A restaurant that is loved. Our ratings are among the highest in casual dining for restaurant followers and consumer engagement.
Mar 26, 2024
Full time
Job Overview Do you delight in making lasting impressions? Join the Red Lobster family as a Host/Hostess where your goal is to make the beginning and end of each guest's dining experience nothing less than extraordinary. Responsibilities will include greeting our guests with friendly conversation, and using a seating chart to seat appropriately. To help our guests "sea" food differently, you should know the current "Ultimate Event" and popular menu items. Our restaurant gets busy, which means our host/hostess will need to monitor a waiting list, manage a floor chart with available tables, and be able to communicate with guests who are waiting. Additionally, the menus, waiting room, and restrooms should be maintained. As a member of an energetic team, the host/hostess may also need to answer the phones and fill to-go orders when needed. What You Need to Succeed •Skills to Make the Grade - Must be able to organize, plan ahead, and engage in conversation with our guests •Job Qualifications - Must be at least 16 years of age •Perform the Physical Demands - Remain on your feet for several hours at a time, lift up to 20 pounds, bend, kneel, stoop, and sweep frequently BIG plans are on the horizon for Red Lobster. Our team and restaurants are great today, but our future is even better. There is no better time than now to join the Red Lobster Family! Great Seafood You can be proud of the food you serve. The tremendous variety of seafood makes us the perfect destination for seafood lovers. Our annual "Ultimate Events" like Lobsterfest, Crabfest, and Endless Shrimp are more widely known than practically any other restaurant. You will serve fish at a premium standard. We are a global pioneer and an industry leader in Seafood Sustainability . W ith seafood served from over 30 countries, Red Lobster has a long standing commitment to sustainable fishing and farming. We are a founder and current member of the Global Aquaculture Alliance and a current member of National Fisheries Institute. Our team is proud to be known for not serving any endangered species on the menu and for buying only from fisheries that are sustainably managed through BAP (Best Aquaculture Practices) standards. Great People You will work at a destination for celebration. Our restaurants have a rich history of hosting birthdays, anniversaries, receptions, reunions, and other important memorable occasions. You are part of an amazing family. Our restaurants are a place where you can both make friends and find a mentor. It's important that our family of team members flourish, learn and grow. Our RL Cares program, for instance, is designed to help team members with unplanned expenses in times of great need. You give back to the community. Our RL Shares program donates millions of pounds of food to Food Banks and Food Shelters across the country - making a significant difference for the homeless and hungry in the communities where we operate. Great Results The Seafood Restaurant Company in the US. Opened in 1968, we have earned an exceptional name, brand recognition, and reputation. The casual dining employer for our size. (Forbes Magazine 2016 List of America's Best Employers and 2016 List of Canada's Best Employers) A restaurant that is loved. Our ratings are among the highest in casual dining for restaurant followers and consumer engagement.
POSITION TITLE: Host/Hostess CLASSIFICATION: Non-Exempt DEPARTMENT: Food & Beverage SUPERVISOR: Venue Manager Position Summary: Under direct supervision of the Venue Manager, Host/Hostess maintain efficient and courteous food and beverage operations by greeting guests, anticipating guest's needs, providing knowledgeable Food & Beverage service, and providing consistent professional guest relations with a positive upbeat personality. Works efficiently in a team-based environment and must follow all alcohol beverage and food handling policy guidelines as well as all resort internal controls, consistently. Essential Duties & Responsibilities: Provides excellent guest service to all guests. Provides efficient, smooth, and accessible guest service in coordination with kitchen staff when food offerings and specials are provided. Accepts and confirms reservations daily. Greets and seats guests to their dining table. Operates POS to conduct sales transactions, handles cash and makes change as required. Computes bills, itemizes lists and balances tickets. Responsible for cash handling and tendering checks. Manages floor seating and schematic set up. Handles reservation system with accurate maintenance of data base and information. Maintains a neat, orderly and stocked host/hostess desk. Contributes to a team effort and accomplishes related results as required. Inspects dining room serving stations for neatness and cleanliness, and requisitions table linens and other dining room supplies for tables and serving stations. Ensures all menus are wiped down, free of spots or stains, and complete. Ensures entry doors are clean, free of debris. Check with managers to assure there are no large or private parties scheduled. Maintains seating charts and organization of reservations including knowledge of dining room and entryway. Distributes and tracks evenly all guests to servers. Keeps constant contact with the servers and the kitchen staff to obtain a smooth service. Must have high energy and motivated personality. Maintains proper attendance in accordance with Shangri-La Attendance policy. Due to changes and modification in the job from time to time, we require employees to be flexible and assume other responsibilities assigned by management as management sees the necessity; some assignments may not be listed in this description at this time. Education and Experience: High school degree or GED preferred, plus recent experience in the restaurant field as a server or host; restaurant must be a considered a high-volume table side service restaurant. Must be 18 years of age or older. Must be able to obtain a Food Handlers card. No felony, theft or stealing convictions. Must be able to successfully pass a background investigation, Food Handlers Permit and to include the following: Knowledge, Abilities, Skills, and Certifications: Knowledge of dining and food maintenance operations and guest service. Knowledge of all menu items. Ability to communicate, read, and writes clearly in basic English. Ability to demonstrate outstanding guest service at all times. Knowledge of cash handling. Ability to service guests in a professional appearance and manner. Strong ability to follow instructions and work in a stressful and busy environment. Knowledge of State Laws regarding Alcohol service and assertive in the enforcement of said alcohol law. Knowledge of POS system and or reservations system. Knowledge of internal controls and commitment to follow, consistently. Physical Demands: While performing the duties of this job, the employee regularly is required to stand; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to walk. The employee occasionally is required to sit; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 50 pounds. Work Environment: Work is generally performed in resort venues and kitchen areas, banquet areas with exposure to heat, cold, fumes, steam, and a high noise level. Days, evenings, swing shift, holidays and/or weekend work are required. Extended hours and irregular shifts may be required. Some of the amenities/perks provided are: Affordable Furnished & Utilities paid housing close to Shangri-La Resort for out of area candidates at $250 per month. Lunch and Dinner provided daily. Transportation to and from the airport and/bus station Complimentary Golf Discount on water activities
Mar 26, 2024
Full time
POSITION TITLE: Host/Hostess CLASSIFICATION: Non-Exempt DEPARTMENT: Food & Beverage SUPERVISOR: Venue Manager Position Summary: Under direct supervision of the Venue Manager, Host/Hostess maintain efficient and courteous food and beverage operations by greeting guests, anticipating guest's needs, providing knowledgeable Food & Beverage service, and providing consistent professional guest relations with a positive upbeat personality. Works efficiently in a team-based environment and must follow all alcohol beverage and food handling policy guidelines as well as all resort internal controls, consistently. Essential Duties & Responsibilities: Provides excellent guest service to all guests. Provides efficient, smooth, and accessible guest service in coordination with kitchen staff when food offerings and specials are provided. Accepts and confirms reservations daily. Greets and seats guests to their dining table. Operates POS to conduct sales transactions, handles cash and makes change as required. Computes bills, itemizes lists and balances tickets. Responsible for cash handling and tendering checks. Manages floor seating and schematic set up. Handles reservation system with accurate maintenance of data base and information. Maintains a neat, orderly and stocked host/hostess desk. Contributes to a team effort and accomplishes related results as required. Inspects dining room serving stations for neatness and cleanliness, and requisitions table linens and other dining room supplies for tables and serving stations. Ensures all menus are wiped down, free of spots or stains, and complete. Ensures entry doors are clean, free of debris. Check with managers to assure there are no large or private parties scheduled. Maintains seating charts and organization of reservations including knowledge of dining room and entryway. Distributes and tracks evenly all guests to servers. Keeps constant contact with the servers and the kitchen staff to obtain a smooth service. Must have high energy and motivated personality. Maintains proper attendance in accordance with Shangri-La Attendance policy. Due to changes and modification in the job from time to time, we require employees to be flexible and assume other responsibilities assigned by management as management sees the necessity; some assignments may not be listed in this description at this time. Education and Experience: High school degree or GED preferred, plus recent experience in the restaurant field as a server or host; restaurant must be a considered a high-volume table side service restaurant. Must be 18 years of age or older. Must be able to obtain a Food Handlers card. No felony, theft or stealing convictions. Must be able to successfully pass a background investigation, Food Handlers Permit and to include the following: Knowledge, Abilities, Skills, and Certifications: Knowledge of dining and food maintenance operations and guest service. Knowledge of all menu items. Ability to communicate, read, and writes clearly in basic English. Ability to demonstrate outstanding guest service at all times. Knowledge of cash handling. Ability to service guests in a professional appearance and manner. Strong ability to follow instructions and work in a stressful and busy environment. Knowledge of State Laws regarding Alcohol service and assertive in the enforcement of said alcohol law. Knowledge of POS system and or reservations system. Knowledge of internal controls and commitment to follow, consistently. Physical Demands: While performing the duties of this job, the employee regularly is required to stand; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to walk. The employee occasionally is required to sit; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 50 pounds. Work Environment: Work is generally performed in resort venues and kitchen areas, banquet areas with exposure to heat, cold, fumes, steam, and a high noise level. Days, evenings, swing shift, holidays and/or weekend work are required. Extended hours and irregular shifts may be required. Some of the amenities/perks provided are: Affordable Furnished & Utilities paid housing close to Shangri-La Resort for out of area candidates at $250 per month. Lunch and Dinner provided daily. Transportation to and from the airport and/bus station Complimentary Golf Discount on water activities
ALL INTERVIEWS BEFORE NOVEMBER 1, 2023 WILL BE HELD DIRECTLY ACROSS COLLIER DRIVE AT QUAKER STEAK & LUBE Job description: We are looking for Hosts and Hostess's to join our team and be the first point of contact for our guests. All of our Hosts and Hostess's will be trained and capable of executing To-Go orders. Host/Hostess responsibilities include greeting guests, providing accurate wait times and escorting customers to the dining and bar areas. For this role, you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive till their departure. Ultimately, you'll ensure we provide excellent customer service and a pleasant dining experience to our guests. Sometimes, you will assist in running food, clearing and setting tables, and execute To-Go orders. Responsibilities: -Welcome guests to the restaurant -Provide accurate wait times and monitor waiting lists -Manage Reservations -Escort customers to assigned dining or bar areas -Provide menus and announce the Waiter/Waitress's name -Greet customers upon their departure -Coordinate with wait staff about available seating options -Assist with carry-out orders -Maintain a clean reception area -Cater to guests who require extra attention (e.g. children, elderly) -Answer incoming calls and address customers' queries -Assist wait staff as needed -Assist in running food Requirements: -Understanding of restaurant etiquette -Familiarity with health and safety regulations -Demonstrable customer service skills -Excellent communication skills (via phone and in-person) -Strong organizational skills with the ability to monitor the entire dining and bar area -Availability to work in shifts as needed -Good physical condition to walk and stand during an entire shift -High school diploma; hospitality certification is a plus Benefits: Paid weekly Teledoc Free shift meals 25% off duty at all Collier Restaurants Closed Christmas day Opportunity for advancement Paid sick days Paid vacation days Free and discounted passes to various area attractions Start Date for FOH employees is going to be November 6, 2023 This location requires you to be 18 years of age or older.
Mar 26, 2024
Full time
ALL INTERVIEWS BEFORE NOVEMBER 1, 2023 WILL BE HELD DIRECTLY ACROSS COLLIER DRIVE AT QUAKER STEAK & LUBE Job description: We are looking for Hosts and Hostess's to join our team and be the first point of contact for our guests. All of our Hosts and Hostess's will be trained and capable of executing To-Go orders. Host/Hostess responsibilities include greeting guests, providing accurate wait times and escorting customers to the dining and bar areas. For this role, you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive till their departure. Ultimately, you'll ensure we provide excellent customer service and a pleasant dining experience to our guests. Sometimes, you will assist in running food, clearing and setting tables, and execute To-Go orders. Responsibilities: -Welcome guests to the restaurant -Provide accurate wait times and monitor waiting lists -Manage Reservations -Escort customers to assigned dining or bar areas -Provide menus and announce the Waiter/Waitress's name -Greet customers upon their departure -Coordinate with wait staff about available seating options -Assist with carry-out orders -Maintain a clean reception area -Cater to guests who require extra attention (e.g. children, elderly) -Answer incoming calls and address customers' queries -Assist wait staff as needed -Assist in running food Requirements: -Understanding of restaurant etiquette -Familiarity with health and safety regulations -Demonstrable customer service skills -Excellent communication skills (via phone and in-person) -Strong organizational skills with the ability to monitor the entire dining and bar area -Availability to work in shifts as needed -Good physical condition to walk and stand during an entire shift -High school diploma; hospitality certification is a plus Benefits: Paid weekly Teledoc Free shift meals 25% off duty at all Collier Restaurants Closed Christmas day Opportunity for advancement Paid sick days Paid vacation days Free and discounted passes to various area attractions Start Date for FOH employees is going to be November 6, 2023 This location requires you to be 18 years of age or older.
Shahi Tandoor is currently looking for 2 Restaurant host/hostess to join their team on a full time, permanent basis. (NOC # 64300) Job Duties: Welcome guests to the venue Provide accurate wait times and monitor waiting lists Manage reservations Escort customers to assigned dining or bar areas Provide menus and announce Waiter/Waitresss name Greet customers upon their departure Coordinate with wait staff about available seating options Maintain a clean reception area Cater to guests who require extra attention (e.g. children, elderly) Answer incoming calls and address customers queries Assist wait staff as needed Job Requirement: Completion of secondary school is required. 1 to less than 2 years of relevant experience. Wage: $17.50 per hour for 40 hours per week E - Mail: Job Location : 36 Gordon Randle Dr Brampton, Ontario L6P 4H2 Interested candidates should contact immediately either through: MAIL: 36 Gordon Randle Dr Brampton, Ontario L6P 4H2 Aboriginal, Youth & Newcomers are encouraged to apply.
Mar 26, 2024
Shahi Tandoor is currently looking for 2 Restaurant host/hostess to join their team on a full time, permanent basis. (NOC # 64300) Job Duties: Welcome guests to the venue Provide accurate wait times and monitor waiting lists Manage reservations Escort customers to assigned dining or bar areas Provide menus and announce Waiter/Waitresss name Greet customers upon their departure Coordinate with wait staff about available seating options Maintain a clean reception area Cater to guests who require extra attention (e.g. children, elderly) Answer incoming calls and address customers queries Assist wait staff as needed Job Requirement: Completion of secondary school is required. 1 to less than 2 years of relevant experience. Wage: $17.50 per hour for 40 hours per week E - Mail: Job Location : 36 Gordon Randle Dr Brampton, Ontario L6P 4H2 Interested candidates should contact immediately either through: MAIL: 36 Gordon Randle Dr Brampton, Ontario L6P 4H2 Aboriginal, Youth & Newcomers are encouraged to apply.
GUEST SERVICE REQUIREMENT:The vision of Horseshoe Lake Charles and Caesars Entertainment is for each of our brands to be the overwhelming first choice of its targeted customers for casino entertainment. When you work at Harrah's, your most important responsibility is providing truly great service to every guest every time. You'll see this in the fundamentals of how we run our business, how we deliver and measure great service, and the policies to support it. All Harrah's employees are expected to provide fast and flawless service, promote our Caesars Rewards program, help players feel lucky by wishing them luck, celebrating wins, and providing fast service to keep them in action, recognizing and making players feel special by using the guests' names, remembering what they like and anticipating their needs, and providing a spotless, pleasant, and clean environment, which includes dressing neat and clean and being well groomed. By joining the Harrah's team, you are committing yourself to these values and acknowledging your dedication to truly great service. JOB SUMMARY:The primary responsibility of the Host/Hostess is to ensure guests are cheerfully greeted, whether in person or on the phone, and to seat arriving guests in a timely manner. They also serve as the restaurant's first and last impression and must make sure guests thoroughly enjoy their dining experience. ESSENTIAL JOB FUNCTIONS: (includes but is not limited to the following) Must demonstrate pride, attention to detail and have knowledge in all aspects of restaurant (i.e. menu items, food prep, service standards, bar concept, etc.) Manages reservation function by using existing reservation system, receiving and recording reservations, calling guests to confirm reservations, verifying special requests, and mentioning specials or promotions to guests. Before the shift, communicates reservations and anticipated business levels to Chef and Management. Coordinates with Lead Host in booking and arranging any and all large parties. Before the shift, communicates with Chef for all special needs and requests of all guests, especially 7 Stars and Diamond guests. (i.e. Special celebrations) Communicates guests' comps and any comping issues with Casino Hosts before and during the shift. Ensures menus are cleaned on a daily basis and communicates any menu maintenance issues with Management. Monitors cleanliness and organization of host podium and surrounding entrance area. Shows guests to their table, provides menus and initial introduction. Ensures fair distribution of tables by serving as the primary coordinator between the server staff and the door staff. Oversees, stocks and maintains retail area for Gordon Ramsay merchandise. Assists other Hosts in accordance with the Host job description. Is at all times appropriately groomed and wears the uniform provided Follows all applicable safety procedures Follows all standard operating procedures Perform other related duties as assigned and requested. Work requires schedule flexibility which may include nights, weekends, holidays, and overtime as needed.PERFORMANCE REQUIREMENTS: (knowledge, skills, and abilities) Ability to read, write and understand English. Ability to communicate effectively and establish and maintain effective working relationships with guests, staff and management. Maintains excellent organization of reservations Ability to remember and use guests' names when greeting regular customers Knowledge, understanding and compliance of policies and procedures, service expectations, job descriptions, daily memorandums, chemical labels and other instructions. Promotes casino events, property services and promotional campaigns Must be able to work individually and as part of a team in collaboration with others Meets attendance guidelines of the job and adhering to regulatory, departmental and company policies.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Ability to work from a standing and walking position for extended periods of time. Ability to perform reaching and stooping motions repeatedly. Visual ability needed to accurately provide guest service Ability to work at a fast pace, high volume environment involving constant public interaction. Must be able to bend, twist, turn, push and pull, as well as lift and carry above/below the shoulders a minimum of 50 lbs. Shifts may vary based on business needs. Must be able to work any day of the week and any shift, including holidays and weekends. Must be able to handle intoxicated guests in a professional manner and according to policy.QUALIFICATIONS: Previous host/hostess experience preferred. Previous experience with restaurant reservation system and/or Open Table preferred. Must be 18 years of age. High School Diploma or equivalent required. Must obtain a Food Handlers certificate from County Health Department. Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business. Must pass background check. Must present a neat and professional appearance. Work requires professional interactions with customers, public and co-workers. Works well with others, especially other server assistants, wait people, bartenders, cooks, supervisors, etc. Requires excellent ability interpersonal and communication skills.DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Mar 22, 2024
Full time
GUEST SERVICE REQUIREMENT:The vision of Horseshoe Lake Charles and Caesars Entertainment is for each of our brands to be the overwhelming first choice of its targeted customers for casino entertainment. When you work at Harrah's, your most important responsibility is providing truly great service to every guest every time. You'll see this in the fundamentals of how we run our business, how we deliver and measure great service, and the policies to support it. All Harrah's employees are expected to provide fast and flawless service, promote our Caesars Rewards program, help players feel lucky by wishing them luck, celebrating wins, and providing fast service to keep them in action, recognizing and making players feel special by using the guests' names, remembering what they like and anticipating their needs, and providing a spotless, pleasant, and clean environment, which includes dressing neat and clean and being well groomed. By joining the Harrah's team, you are committing yourself to these values and acknowledging your dedication to truly great service. JOB SUMMARY:The primary responsibility of the Host/Hostess is to ensure guests are cheerfully greeted, whether in person or on the phone, and to seat arriving guests in a timely manner. They also serve as the restaurant's first and last impression and must make sure guests thoroughly enjoy their dining experience. ESSENTIAL JOB FUNCTIONS: (includes but is not limited to the following) Must demonstrate pride, attention to detail and have knowledge in all aspects of restaurant (i.e. menu items, food prep, service standards, bar concept, etc.) Manages reservation function by using existing reservation system, receiving and recording reservations, calling guests to confirm reservations, verifying special requests, and mentioning specials or promotions to guests. Before the shift, communicates reservations and anticipated business levels to Chef and Management. Coordinates with Lead Host in booking and arranging any and all large parties. Before the shift, communicates with Chef for all special needs and requests of all guests, especially 7 Stars and Diamond guests. (i.e. Special celebrations) Communicates guests' comps and any comping issues with Casino Hosts before and during the shift. Ensures menus are cleaned on a daily basis and communicates any menu maintenance issues with Management. Monitors cleanliness and organization of host podium and surrounding entrance area. Shows guests to their table, provides menus and initial introduction. Ensures fair distribution of tables by serving as the primary coordinator between the server staff and the door staff. Oversees, stocks and maintains retail area for Gordon Ramsay merchandise. Assists other Hosts in accordance with the Host job description. Is at all times appropriately groomed and wears the uniform provided Follows all applicable safety procedures Follows all standard operating procedures Perform other related duties as assigned and requested. Work requires schedule flexibility which may include nights, weekends, holidays, and overtime as needed.PERFORMANCE REQUIREMENTS: (knowledge, skills, and abilities) Ability to read, write and understand English. Ability to communicate effectively and establish and maintain effective working relationships with guests, staff and management. Maintains excellent organization of reservations Ability to remember and use guests' names when greeting regular customers Knowledge, understanding and compliance of policies and procedures, service expectations, job descriptions, daily memorandums, chemical labels and other instructions. Promotes casino events, property services and promotional campaigns Must be able to work individually and as part of a team in collaboration with others Meets attendance guidelines of the job and adhering to regulatory, departmental and company policies.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Ability to work from a standing and walking position for extended periods of time. Ability to perform reaching and stooping motions repeatedly. Visual ability needed to accurately provide guest service Ability to work at a fast pace, high volume environment involving constant public interaction. Must be able to bend, twist, turn, push and pull, as well as lift and carry above/below the shoulders a minimum of 50 lbs. Shifts may vary based on business needs. Must be able to work any day of the week and any shift, including holidays and weekends. Must be able to handle intoxicated guests in a professional manner and according to policy.QUALIFICATIONS: Previous host/hostess experience preferred. Previous experience with restaurant reservation system and/or Open Table preferred. Must be 18 years of age. High School Diploma or equivalent required. Must obtain a Food Handlers certificate from County Health Department. Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business. Must pass background check. Must present a neat and professional appearance. Work requires professional interactions with customers, public and co-workers. Works well with others, especially other server assistants, wait people, bartenders, cooks, supervisors, etc. Requires excellent ability interpersonal and communication skills.DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
The Manager's Reception Host at the Holiday Inn Express in North Platte plays a pivotal role in creating memorable experiences for our guests during their stay. You will be responsible for managing the hotel's Manager's Reception, ensuring that guests have an enjoyable and relaxing time in our hospitality space. Guest satisfaction and safety is of paramount importance. Attendants are expected to interact with hotel guests and co-workers in a positive, friendly manner. A winning smile, positive attitude and the ability to work independently are a must! Hours are Monday through Thursday from 4 pm to 8 pm. Starting pay for this job is $15 to $16 per hour, plus tips. Primary Duties Hospitality: Greet guests warmly as they enter the reception area, making them feel welcome and valued. Provide assistance and information regarding the reception offerings, hotel amenities, and local attractions.Event Coordination: Plan and execute the reception, including setup and breakdown of the area and ensuring that all necessary supplies and refreshments are available.Customer Service: Anticipate and address guests' needs and preferences promptly and professionally. Handle any guest inquiries, requests, or concerns in a courteous and efficient manner, striving to exceed their expectations.Beverage Service: Serve alcoholic and non-alcoholic beverages according to hotel policies and legal regulations. Ensure responsible alcohol service by verifying guests' age and monitoring their consumption to prevent overindulgence.Food Service: Coordinate the service of light snacks, appetizers, or hors d'oeuvres during the Managers Reception. Ensure that food presentation is appealing, and replenish supplies as needed to maintain a high-quality experience.Cleanliness and Maintenance: Maintain cleanliness and orderliness in the reception area throughout the event. Regularly monitor and restock supplies, clean tables and surfaces, and promptly address any spills or messes to uphold hygiene standards.Communication: Effectively communicate with other hotel staff members to coordinate guest services and resolve any issues that may arise. Keep management informed of any feedback, suggestions, or incidents related to Managers Reception.Sales and Promotion: Promote hotel amenities, services, and special offers during the reception to encourage guest engagement and enhance their overall experience. Upsell additional services when appropriate, ie: business trips, group stays. Safety and Security: Adhere to hotel safety and security procedures at all times to ensure the well-being of guests and staff. Remain vigilant and proactive in identifying and addressing any potential hazards or risks during the reception.Professionalism: Maintain a professional appearance and demeanor at all times, reflecting the hotel's brand values of excellence and hospitality. Demonstrate a positive attitude, enthusiasm, and passion for providing exceptional guest service.
Mar 20, 2024
Full time
The Manager's Reception Host at the Holiday Inn Express in North Platte plays a pivotal role in creating memorable experiences for our guests during their stay. You will be responsible for managing the hotel's Manager's Reception, ensuring that guests have an enjoyable and relaxing time in our hospitality space. Guest satisfaction and safety is of paramount importance. Attendants are expected to interact with hotel guests and co-workers in a positive, friendly manner. A winning smile, positive attitude and the ability to work independently are a must! Hours are Monday through Thursday from 4 pm to 8 pm. Starting pay for this job is $15 to $16 per hour, plus tips. Primary Duties Hospitality: Greet guests warmly as they enter the reception area, making them feel welcome and valued. Provide assistance and information regarding the reception offerings, hotel amenities, and local attractions.Event Coordination: Plan and execute the reception, including setup and breakdown of the area and ensuring that all necessary supplies and refreshments are available.Customer Service: Anticipate and address guests' needs and preferences promptly and professionally. Handle any guest inquiries, requests, or concerns in a courteous and efficient manner, striving to exceed their expectations.Beverage Service: Serve alcoholic and non-alcoholic beverages according to hotel policies and legal regulations. Ensure responsible alcohol service by verifying guests' age and monitoring their consumption to prevent overindulgence.Food Service: Coordinate the service of light snacks, appetizers, or hors d'oeuvres during the Managers Reception. Ensure that food presentation is appealing, and replenish supplies as needed to maintain a high-quality experience.Cleanliness and Maintenance: Maintain cleanliness and orderliness in the reception area throughout the event. Regularly monitor and restock supplies, clean tables and surfaces, and promptly address any spills or messes to uphold hygiene standards.Communication: Effectively communicate with other hotel staff members to coordinate guest services and resolve any issues that may arise. Keep management informed of any feedback, suggestions, or incidents related to Managers Reception.Sales and Promotion: Promote hotel amenities, services, and special offers during the reception to encourage guest engagement and enhance their overall experience. Upsell additional services when appropriate, ie: business trips, group stays. Safety and Security: Adhere to hotel safety and security procedures at all times to ensure the well-being of guests and staff. Remain vigilant and proactive in identifying and addressing any potential hazards or risks during the reception.Professionalism: Maintain a professional appearance and demeanor at all times, reflecting the hotel's brand values of excellence and hospitality. Demonstrate a positive attitude, enthusiasm, and passion for providing exceptional guest service.
ESSENTIAL FUNCTIONS: Creates and ensures a fun-filled and exciting environment where the flawless delivery and execution of service excellence is paramount. Responsible for the accurate check-in and check-out of each guest. Ensures that all guest contact is courteous, informative and thorough. Ensures that Housekeeping cleans all rooms prior to issuing keys. Responsible for posting charges, settling folios for individuals, groups and due-outs communicated through Housekeeping. Receives cash, checks, credit cards and comps in payment, obtaining proper approval and authorization. Maintains an operating bank, renders bills and issues change. Provides reservations for Casino/Hotel guests, which includes airline, restaurants, and special events both on and off the property. Ensures the timely delivery of all messages, mail and packages left for guests and departments within the Hotel/Casino. Is responsible for the control of safe deposit transactions. Works closely with Senior Executive Host to ensure that all complimentary and high-end amenity offerings are provided consistent with the agreed upon arrangements. Empowered to ensure guests' problems/complaints are resolved in a prompt, courteous and efficient manner. Maintains knowledge of Hotel, Community and Special Events to provide guests with superior service. Demonstrates a positive and enthusiastic demeanor to guests, both internal and external at all times. Acts as a role model to other employees and always presents oneself as a credit to Harrah's and encourages others to do the same. Adheres to all regulatory, company and department policies and procedures. Completes all other duties assigned.REQUIREMENTS: High school diploma required. Superior customer service skills required. Experience in data entry and in dealing with the public is required. Prior experience within the hospitality or related industry is preferred. Computer usage skills required. Proficiency in Microsoft Office, Outlook and LMS system knowledge is preferred. A working knowledge of the Joliet and Greater Chicagoland area would be beneficial. Strong interpersonal skills are necessary. Must be able to work a flexible schedule including nights, weekends, and holidays.JOB DEMANDS Must be able to lift up to 25 lbs. and carry objects weighing up to 25 lbs. Position requires 90% standing, 10% walking. Requires some pushing and twisting. Requires some bending, kneeling, climbing, stooping and frequent reaching above and below shoulders. Must be able to respond to touch, speech, smell, aural and visual cues. Must be able to tolerate areas containing second-hand smoke. Fast-paced environment involving constant public contact. Must be able to stand and exert fast-paced mobility for long periods of time.
Mar 20, 2024
Full time
ESSENTIAL FUNCTIONS: Creates and ensures a fun-filled and exciting environment where the flawless delivery and execution of service excellence is paramount. Responsible for the accurate check-in and check-out of each guest. Ensures that all guest contact is courteous, informative and thorough. Ensures that Housekeeping cleans all rooms prior to issuing keys. Responsible for posting charges, settling folios for individuals, groups and due-outs communicated through Housekeeping. Receives cash, checks, credit cards and comps in payment, obtaining proper approval and authorization. Maintains an operating bank, renders bills and issues change. Provides reservations for Casino/Hotel guests, which includes airline, restaurants, and special events both on and off the property. Ensures the timely delivery of all messages, mail and packages left for guests and departments within the Hotel/Casino. Is responsible for the control of safe deposit transactions. Works closely with Senior Executive Host to ensure that all complimentary and high-end amenity offerings are provided consistent with the agreed upon arrangements. Empowered to ensure guests' problems/complaints are resolved in a prompt, courteous and efficient manner. Maintains knowledge of Hotel, Community and Special Events to provide guests with superior service. Demonstrates a positive and enthusiastic demeanor to guests, both internal and external at all times. Acts as a role model to other employees and always presents oneself as a credit to Harrah's and encourages others to do the same. Adheres to all regulatory, company and department policies and procedures. Completes all other duties assigned.REQUIREMENTS: High school diploma required. Superior customer service skills required. Experience in data entry and in dealing with the public is required. Prior experience within the hospitality or related industry is preferred. Computer usage skills required. Proficiency in Microsoft Office, Outlook and LMS system knowledge is preferred. A working knowledge of the Joliet and Greater Chicagoland area would be beneficial. Strong interpersonal skills are necessary. Must be able to work a flexible schedule including nights, weekends, and holidays.JOB DEMANDS Must be able to lift up to 25 lbs. and carry objects weighing up to 25 lbs. Position requires 90% standing, 10% walking. Requires some pushing and twisting. Requires some bending, kneeling, climbing, stooping and frequent reaching above and below shoulders. Must be able to respond to touch, speech, smell, aural and visual cues. Must be able to tolerate areas containing second-hand smoke. Fast-paced environment involving constant public contact. Must be able to stand and exert fast-paced mobility for long periods of time.
WE'RE CHANGING ENTERTAINMENT. COME JOIN US. We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more! WE LOVE OUR WORK. MAJOR JOB DUTIES: Duties include, but are not limited to the following: Properly present clean menus to our guests. Collect and inspect all menus, discarding the worn ones. Maintain the professional appearance of the hostess stand. Supply guests with information on services available at the Hotel/Casino, including all of our restaurants. Monitor the waiting line to determine if there are large parties waiting. Answer telephone at the hostess stand. Monitor the performance and completion of sidework. Handle initial guest complaints. Inform manager on duty immediately of any problems or concerns. Assure smooth transition during shift changes. Remain on duty until relief is present and acknowledges that they are ready to take over. Ensure that tables are properly set to start each shift. Assist the manager with breaks. Must provide courteous and friendly service to all guests and team members. Performs related work as requested. The above statements represent a general outline of principal job functions and should not be construed as a complete description of all aspects and requirements inherent in this job. BRING US YOUR BEST. EXPERIENCE: Experience in high volume full service restaurant. Good organizational and people skills are required. EDUCATION: High School Diploma or GED. SKILLS: Excellent communication skills. Ability to perform basic math. Ability to present self in a professional, pleasant, confident and well groomed manner. Skill in establishing and maintaining effective working relationships with guests and team members. Full knowledge and understanding of company and department rules, policies and procedures. Ability to read, write, and communicate verbally in English. MMS and Micros experience preferred. CERTIFICATE/LICENSE: Clark County Health Card STAY IN THE GAME. FOLLOW US. We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET and theScore Bet Sportsbook and Casino . Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet. We're changing entertainment. Follow us. Equal Opportunity Employer
Mar 19, 2024
Full time
WE'RE CHANGING ENTERTAINMENT. COME JOIN US. We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more! WE LOVE OUR WORK. MAJOR JOB DUTIES: Duties include, but are not limited to the following: Properly present clean menus to our guests. Collect and inspect all menus, discarding the worn ones. Maintain the professional appearance of the hostess stand. Supply guests with information on services available at the Hotel/Casino, including all of our restaurants. Monitor the waiting line to determine if there are large parties waiting. Answer telephone at the hostess stand. Monitor the performance and completion of sidework. Handle initial guest complaints. Inform manager on duty immediately of any problems or concerns. Assure smooth transition during shift changes. Remain on duty until relief is present and acknowledges that they are ready to take over. Ensure that tables are properly set to start each shift. Assist the manager with breaks. Must provide courteous and friendly service to all guests and team members. Performs related work as requested. The above statements represent a general outline of principal job functions and should not be construed as a complete description of all aspects and requirements inherent in this job. BRING US YOUR BEST. EXPERIENCE: Experience in high volume full service restaurant. Good organizational and people skills are required. EDUCATION: High School Diploma or GED. SKILLS: Excellent communication skills. Ability to perform basic math. Ability to present self in a professional, pleasant, confident and well groomed manner. Skill in establishing and maintaining effective working relationships with guests and team members. Full knowledge and understanding of company and department rules, policies and procedures. Ability to read, write, and communicate verbally in English. MMS and Micros experience preferred. CERTIFICATE/LICENSE: Clark County Health Card STAY IN THE GAME. FOLLOW US. We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET and theScore Bet Sportsbook and Casino . Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet. We're changing entertainment. Follow us. Equal Opportunity Employer
At the intersection of culture, community, cravings, and cocktails is a past time that for decades has lived rent free in our minds and souls: Brunch! At Ruby Slipper & Ruby Sunshine, we believe in brunch. No, we're crazy about brunch. Obsessed, actually! Ok, you're right We live for it! Why would you want to work here? We Do Days! Ruby is an all-day brunch concept open for Breakfast and Lunch Only! Make your money and be home in time for dinner! Job Summary: Warmly greet and welcome Guests upon arrival. Manage the efficient and timely seating of our Guests to a table that best serves their wishes What does it take to be a Ruby Krewe Member? A firm belief that butter and bacon make everything better! Graciously greet all Guests upon arrival - Recognize regular customers calling them by name When immediate seating is limited, record guests name and number of people in the party Page Guests via Wisely and call out the name and number of part when tables become available Assist in clearing, cleaning, and sanitizing tables when necessary Ensures clean, organized, and adequate supply of menus for Guests Offer entertainment and attraction suggestions for the trade area. Other Duties: Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. As the newest Ruby Krewe member, you'll enjoy: The flexibility to work Days Only! Medical and Dental group benefits Paid Time Off Opportunity for Growth and Pay Increases Family Meal and Discounts
Mar 19, 2024
Full time
At the intersection of culture, community, cravings, and cocktails is a past time that for decades has lived rent free in our minds and souls: Brunch! At Ruby Slipper & Ruby Sunshine, we believe in brunch. No, we're crazy about brunch. Obsessed, actually! Ok, you're right We live for it! Why would you want to work here? We Do Days! Ruby is an all-day brunch concept open for Breakfast and Lunch Only! Make your money and be home in time for dinner! Job Summary: Warmly greet and welcome Guests upon arrival. Manage the efficient and timely seating of our Guests to a table that best serves their wishes What does it take to be a Ruby Krewe Member? A firm belief that butter and bacon make everything better! Graciously greet all Guests upon arrival - Recognize regular customers calling them by name When immediate seating is limited, record guests name and number of people in the party Page Guests via Wisely and call out the name and number of part when tables become available Assist in clearing, cleaning, and sanitizing tables when necessary Ensures clean, organized, and adequate supply of menus for Guests Offer entertainment and attraction suggestions for the trade area. Other Duties: Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. As the newest Ruby Krewe member, you'll enjoy: The flexibility to work Days Only! Medical and Dental group benefits Paid Time Off Opportunity for Growth and Pay Increases Family Meal and Discounts