ESSENTIAL FUNCTIONS: Creates and ensures a fun-filled and exciting environment where the flawless delivery and execution of service excellence is paramount. Responsible for the accurate check-in and check-out of each guest. Ensures that all guest contact is courteous, informative and thorough. Ensures that Housekeeping cleans all rooms prior to issuing keys. Responsible for posting charges, settling folios for individuals, groups and due-outs communicated through Housekeeping. Receives cash, checks, credit cards and comps in payment, obtaining proper approval and authorization. Maintains an operating bank, renders bills and issues change. Provides reservations for Casino/Hotel guests, which includes airline, restaurants, and special events both on and off the property. Ensures the timely delivery of all messages, mail and packages left for guests and departments within the Hotel/Casino. Is responsible for the control of safe deposit transactions. Works closely with Senior Executive Host to ensure that all complimentary and high-end amenity offerings are provided consistent with the agreed upon arrangements. Empowered to ensure guests' problems/complaints are resolved in a prompt, courteous and efficient manner. Maintains knowledge of Hotel, Community and Special Events to provide guests with superior service. Demonstrates a positive and enthusiastic demeanor to guests, both internal and external at all times. Acts as a role model to other employees and always presents oneself as a credit to Harrah's and encourages others to do the same. Adheres to all regulatory, company and department policies and procedures. Completes all other duties assigned.REQUIREMENTS: High school diploma required. Superior customer service skills required. Experience in data entry and in dealing with the public is required. Prior experience within the hospitality or related industry is preferred. Computer usage skills required. Proficiency in Microsoft Office, Outlook and LMS system knowledge is preferred. A working knowledge of the Joliet and Greater Chicagoland area would be beneficial. Strong interpersonal skills are necessary. Must be able to work a flexible schedule including nights, weekends, and holidays.JOB DEMANDS Must be able to lift up to 25 lbs. and carry objects weighing up to 25 lbs. Position requires 90% standing, 10% walking. Requires some pushing and twisting. Requires some bending, kneeling, climbing, stooping and frequent reaching above and below shoulders. Must be able to respond to touch, speech, smell, aural and visual cues. Must be able to tolerate areas containing second-hand smoke. Fast-paced environment involving constant public contact. Must be able to stand and exert fast-paced mobility for long periods of time.
Apr 18, 2024
Full time
ESSENTIAL FUNCTIONS: Creates and ensures a fun-filled and exciting environment where the flawless delivery and execution of service excellence is paramount. Responsible for the accurate check-in and check-out of each guest. Ensures that all guest contact is courteous, informative and thorough. Ensures that Housekeeping cleans all rooms prior to issuing keys. Responsible for posting charges, settling folios for individuals, groups and due-outs communicated through Housekeeping. Receives cash, checks, credit cards and comps in payment, obtaining proper approval and authorization. Maintains an operating bank, renders bills and issues change. Provides reservations for Casino/Hotel guests, which includes airline, restaurants, and special events both on and off the property. Ensures the timely delivery of all messages, mail and packages left for guests and departments within the Hotel/Casino. Is responsible for the control of safe deposit transactions. Works closely with Senior Executive Host to ensure that all complimentary and high-end amenity offerings are provided consistent with the agreed upon arrangements. Empowered to ensure guests' problems/complaints are resolved in a prompt, courteous and efficient manner. Maintains knowledge of Hotel, Community and Special Events to provide guests with superior service. Demonstrates a positive and enthusiastic demeanor to guests, both internal and external at all times. Acts as a role model to other employees and always presents oneself as a credit to Harrah's and encourages others to do the same. Adheres to all regulatory, company and department policies and procedures. Completes all other duties assigned.REQUIREMENTS: High school diploma required. Superior customer service skills required. Experience in data entry and in dealing with the public is required. Prior experience within the hospitality or related industry is preferred. Computer usage skills required. Proficiency in Microsoft Office, Outlook and LMS system knowledge is preferred. A working knowledge of the Joliet and Greater Chicagoland area would be beneficial. Strong interpersonal skills are necessary. Must be able to work a flexible schedule including nights, weekends, and holidays.JOB DEMANDS Must be able to lift up to 25 lbs. and carry objects weighing up to 25 lbs. Position requires 90% standing, 10% walking. Requires some pushing and twisting. Requires some bending, kneeling, climbing, stooping and frequent reaching above and below shoulders. Must be able to respond to touch, speech, smell, aural and visual cues. Must be able to tolerate areas containing second-hand smoke. Fast-paced environment involving constant public contact. Must be able to stand and exert fast-paced mobility for long periods of time.
ESSENTIAL FUNCTIONS: Inspires others with a clear direction by understanding and demonstrating a high level of commitment and energy in all endeavors. Consistently demonstrates superior customer service skills and acts as a positive role model for all employees. Conveys positive energy and enthusiasm focusing on the guest interaction. Continuously improves service by evaluating service breakdowns using guest feedback, data and behavior. Communicates service breakdowns and team plans in buzz sessions and facilitates opportunity-seeking meetings to consistently involve all team members in service improvements. Immediately addresses service breakdowns and follows up to ensure guest satisfaction. Keeps team well informed of property promotions and events. Develops highly skilled, successful employees, sets realistic and measurable service standards and holds employees accountable for meeting them. Clearly communicates and enforces company expectations including Code of Commitment, policies, procedures, department goals and business strategy. Addresses employee performance issues, coaches for improvement and provides ongoing feedback. Uses EOS data to improve the workplace, listens and responds to employees, recognizes and rewards individual and team performance. Consistently follows company policies, procedures and industry regulations, maintains accurate and up-to-date employee records, and completes performance reviews timely. Takes personal responsibility for creating an atmosphere of luck. Ensures that all aspects of the outlet contribute to 100% guest satisfaction. Demonstrates excellent customer relation skills and ability to market the outlet. Advises customers on selection of food and beverage items. Ensures that food is prepared and served according to the desired portions and quality specifications. Assumes 'manager on duty' responsibility. Directs the daily work activities of assigned personnel within the dining facility. Responsible for proper scheduling and assignment of stations within the outlet. Responsible for daily check control system, payroll, and forecasting. Prepares requisitions. Maintains file documentation and accurate entries in daily log book. Ensures adherence to Board of Health standards. Assumes butler duties for sixteenth floor when assigned to Room Service function. EDUCATION/SKILLS/EXPERIENCE: Equivalent of two years college education within a related field preferred. Strong leadership, communication and supervisory skills. Basic knowledge of all phases of restaurant management. DISCLAIMER: 'This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, effort or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technical developments).' E
Apr 14, 2024
Full time
ESSENTIAL FUNCTIONS: Inspires others with a clear direction by understanding and demonstrating a high level of commitment and energy in all endeavors. Consistently demonstrates superior customer service skills and acts as a positive role model for all employees. Conveys positive energy and enthusiasm focusing on the guest interaction. Continuously improves service by evaluating service breakdowns using guest feedback, data and behavior. Communicates service breakdowns and team plans in buzz sessions and facilitates opportunity-seeking meetings to consistently involve all team members in service improvements. Immediately addresses service breakdowns and follows up to ensure guest satisfaction. Keeps team well informed of property promotions and events. Develops highly skilled, successful employees, sets realistic and measurable service standards and holds employees accountable for meeting them. Clearly communicates and enforces company expectations including Code of Commitment, policies, procedures, department goals and business strategy. Addresses employee performance issues, coaches for improvement and provides ongoing feedback. Uses EOS data to improve the workplace, listens and responds to employees, recognizes and rewards individual and team performance. Consistently follows company policies, procedures and industry regulations, maintains accurate and up-to-date employee records, and completes performance reviews timely. Takes personal responsibility for creating an atmosphere of luck. Ensures that all aspects of the outlet contribute to 100% guest satisfaction. Demonstrates excellent customer relation skills and ability to market the outlet. Advises customers on selection of food and beverage items. Ensures that food is prepared and served according to the desired portions and quality specifications. Assumes 'manager on duty' responsibility. Directs the daily work activities of assigned personnel within the dining facility. Responsible for proper scheduling and assignment of stations within the outlet. Responsible for daily check control system, payroll, and forecasting. Prepares requisitions. Maintains file documentation and accurate entries in daily log book. Ensures adherence to Board of Health standards. Assumes butler duties for sixteenth floor when assigned to Room Service function. EDUCATION/SKILLS/EXPERIENCE: Equivalent of two years college education within a related field preferred. Strong leadership, communication and supervisory skills. Basic knowledge of all phases of restaurant management. DISCLAIMER: 'This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, effort or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technical developments).' E
Are you ready to join a team that embraces a Funner culture, blazes the trail, and commits to delivering Family-Style Service at every turn? Do you want to embark on an extraordinary adventure that combines learning with fun? At Harrah's Resort Southern California, we want you to become an integral part of our vision to create spectacular worlds that immerse, inspire, and connect you. Become a part of our team and bring your Funner spirit along with you Our ideal candidate: Minimum 4 years related experience and/or equivalent combination of education and experience with at least two years of supervisory experience. Excellent interpersonal customer service, communication, team building and problem-solving skills are required. Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to speaking effectively before groups of guests or employees of organization. Skill in solving practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Skill in solving a variety of instructions furnished in written, oral, diagram or schedule form. About the role: Supervises the daily operation of Hell's Kitchen per established policies and procedures. Conducts pre-shift meetings, makes daily schedule adjustments and controls shift staffing levels to meet budgeted labor costs, supervises employees job performance (includes coaching and reinforcement). Ensures proper training, supervision, and development of subordinates. Monitors and controls physical and sanitary condition of assigned areas. Assists in the completion of corrective action under the guidance of the manager to achieve revenues, operating expenses and Medallia rating. Ensures proper usage and requisitioning of operating supplies within established guidelines. Maintains daily employee attendance and work records. Inspects food service facilities to ensure compliance with state and local health laws and internal regulations. Inspects and tastes prepared foods to maintain quality standards and sanitation regulations. Works closely with team members and guests to correct concerns and issues regarding quality and restaurant services. Provides for safety and security. Handles employees' complaints or grievances. Recommends disciplinary action or disciplines employees. Monitors legal compliance with federal, state, and gaming laws. Performs other duties as assigned. A few more things: Physically mobile with reasonable accommodations. Must be able to lift and carry upwards to 5 pounds. Must be able to bend, reach, kneel, twist and grip items while working at assigned desk area. Manual dexterity and coordination to operate office equipment, including 10 key adding machines, personal computers, and photo copiers. Read, write, speak, and understand English. Operate in mentally and physically stressful situations. Respond to visual and aural cues. The above is a minimal description of duties and responsibilities. Other work requirements may be necessary and assigned as the business needs evolve or change. Harrah's Resort Southern California reserves the right to make changes to this job description whenever necessary. Harrah's Resort Southern California is proud to be an Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability or protected veteran. Preference is given to qualified Rincon tribal members and members of other federally recognized tribes. NOTE: By providing a mobile number, you agree to receive calls/texts to your number about your application, and other opportunities that may be of interest to you. You understand that, where applicable, messages may be sent using an automatic telephone dialing system and your consent to receive messages does not require you to make a purchase.
Apr 14, 2024
Full time
Are you ready to join a team that embraces a Funner culture, blazes the trail, and commits to delivering Family-Style Service at every turn? Do you want to embark on an extraordinary adventure that combines learning with fun? At Harrah's Resort Southern California, we want you to become an integral part of our vision to create spectacular worlds that immerse, inspire, and connect you. Become a part of our team and bring your Funner spirit along with you Our ideal candidate: Minimum 4 years related experience and/or equivalent combination of education and experience with at least two years of supervisory experience. Excellent interpersonal customer service, communication, team building and problem-solving skills are required. Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to speaking effectively before groups of guests or employees of organization. Skill in solving practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Skill in solving a variety of instructions furnished in written, oral, diagram or schedule form. About the role: Supervises the daily operation of Hell's Kitchen per established policies and procedures. Conducts pre-shift meetings, makes daily schedule adjustments and controls shift staffing levels to meet budgeted labor costs, supervises employees job performance (includes coaching and reinforcement). Ensures proper training, supervision, and development of subordinates. Monitors and controls physical and sanitary condition of assigned areas. Assists in the completion of corrective action under the guidance of the manager to achieve revenues, operating expenses and Medallia rating. Ensures proper usage and requisitioning of operating supplies within established guidelines. Maintains daily employee attendance and work records. Inspects food service facilities to ensure compliance with state and local health laws and internal regulations. Inspects and tastes prepared foods to maintain quality standards and sanitation regulations. Works closely with team members and guests to correct concerns and issues regarding quality and restaurant services. Provides for safety and security. Handles employees' complaints or grievances. Recommends disciplinary action or disciplines employees. Monitors legal compliance with federal, state, and gaming laws. Performs other duties as assigned. A few more things: Physically mobile with reasonable accommodations. Must be able to lift and carry upwards to 5 pounds. Must be able to bend, reach, kneel, twist and grip items while working at assigned desk area. Manual dexterity and coordination to operate office equipment, including 10 key adding machines, personal computers, and photo copiers. Read, write, speak, and understand English. Operate in mentally and physically stressful situations. Respond to visual and aural cues. The above is a minimal description of duties and responsibilities. Other work requirements may be necessary and assigned as the business needs evolve or change. Harrah's Resort Southern California reserves the right to make changes to this job description whenever necessary. Harrah's Resort Southern California is proud to be an Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability or protected veteran. Preference is given to qualified Rincon tribal members and members of other federally recognized tribes. NOTE: By providing a mobile number, you agree to receive calls/texts to your number about your application, and other opportunities that may be of interest to you. You understand that, where applicable, messages may be sent using an automatic telephone dialing system and your consent to receive messages does not require you to make a purchase.
Harrah's New Orleans Casino & Hotel, a Caesars Entertainment company, earned recognition by The Time-Picayune and The New Orleans Advocate as one of the Top Workplaces for 2022 in the Greater New Orleans. As a destination property in the heart of the city, Harrah's New Orleans is looking for fun, professional, and responsible Krewe Members who love delivering extraordinary services to our guests. If you enjoy working in a fun and fast-paced environment, we may have a career opportunity for youHarrah's New Orleans has teamed up with local sports legend Archie Manning to open Manning's Restaurant. Manning's is a sports themed restaurant that resides on Fulton Street. Manning's opened on January 19, 2012. The Southern-inspired menu will combine the straight forward dinner fare of Mississippi ('meat and three theme') with New Orleans favorites (Gumbo, P-Boys, Oysters, etc). BENEFITS:Harrah's New Orleans is proud to offer our Krewe a professional, fun, and welcoming atmosphere. Our employees also enjoy exclusive benefits, such as: FREE Employee Parking Discounted Bus Passes Free Employee Assistance Program Caesars Employee Discount Program on Hotel Rooms Fun and Free Employee EventsJOB SUMMARY: The Restaurant Host/Hostess at Manning's provides friendly, excellent service to all customers who come to the casino's restaurant.ESSENTIAL JOB FUNCTIONS: Conducts assigned duties according to procedures. Greets guests quickly and courteously. Seat Guest promptly and with a smile Able to sell guest on all seating areas of the restaurant (i.e. bar and patio) Be aware of table status and control seating times Helps service guests as necessary in a team aspect (May include but not limited to: bussing tables, taking drink orders, rolling silverware, etc.) Knows how to ring up all transactions and all tenders. Assists the Service Attendants/Counter Attendants/Culinary areas when needed. Handles and solves any concerns and questions from customers. Keeps all guest areas clean and neat. Complies with all appearance standards. Enters guests' merchandise in register, takes money from customer and accurately gives back change. Responsible for accurate control of cash drawer. Operates cash register and properly settles merchandise purchase Itemizes totals and presents guests with the price for payment Acts as a role model to other employees and always presents oneself as a credit to Harrah's and encourages others to do the same. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.QUALIFICATIONS: High volume dining experience preferred. OpenTable or reservation system knowledge recommended Understands variance policy of cash drawer and maintains low variance 1-year experience in customer service. Must possess basic math skills. Must be able to count cash drawer accurately Must possess excellent customer service/communication skills. Available to work required schedule which may include nights, weekends, holidays and overtime as needed. Must be able to maintain a neat, professional, well-groomed appearance and uphold company appearance/dress standards.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to maneuver to all areas of assigned restaurant throughout entire shift. Must be able to accurately and quickly process all cash transactions. Must be able to tolerate areas containing secondary smoke. Must be able to work at a fast pace and in stressful situations. Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues.GAMING PERMIT: N/A
Apr 14, 2024
Full time
Harrah's New Orleans Casino & Hotel, a Caesars Entertainment company, earned recognition by The Time-Picayune and The New Orleans Advocate as one of the Top Workplaces for 2022 in the Greater New Orleans. As a destination property in the heart of the city, Harrah's New Orleans is looking for fun, professional, and responsible Krewe Members who love delivering extraordinary services to our guests. If you enjoy working in a fun and fast-paced environment, we may have a career opportunity for youHarrah's New Orleans has teamed up with local sports legend Archie Manning to open Manning's Restaurant. Manning's is a sports themed restaurant that resides on Fulton Street. Manning's opened on January 19, 2012. The Southern-inspired menu will combine the straight forward dinner fare of Mississippi ('meat and three theme') with New Orleans favorites (Gumbo, P-Boys, Oysters, etc). BENEFITS:Harrah's New Orleans is proud to offer our Krewe a professional, fun, and welcoming atmosphere. Our employees also enjoy exclusive benefits, such as: FREE Employee Parking Discounted Bus Passes Free Employee Assistance Program Caesars Employee Discount Program on Hotel Rooms Fun and Free Employee EventsJOB SUMMARY: The Restaurant Host/Hostess at Manning's provides friendly, excellent service to all customers who come to the casino's restaurant.ESSENTIAL JOB FUNCTIONS: Conducts assigned duties according to procedures. Greets guests quickly and courteously. Seat Guest promptly and with a smile Able to sell guest on all seating areas of the restaurant (i.e. bar and patio) Be aware of table status and control seating times Helps service guests as necessary in a team aspect (May include but not limited to: bussing tables, taking drink orders, rolling silverware, etc.) Knows how to ring up all transactions and all tenders. Assists the Service Attendants/Counter Attendants/Culinary areas when needed. Handles and solves any concerns and questions from customers. Keeps all guest areas clean and neat. Complies with all appearance standards. Enters guests' merchandise in register, takes money from customer and accurately gives back change. Responsible for accurate control of cash drawer. Operates cash register and properly settles merchandise purchase Itemizes totals and presents guests with the price for payment Acts as a role model to other employees and always presents oneself as a credit to Harrah's and encourages others to do the same. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.QUALIFICATIONS: High volume dining experience preferred. OpenTable or reservation system knowledge recommended Understands variance policy of cash drawer and maintains low variance 1-year experience in customer service. Must possess basic math skills. Must be able to count cash drawer accurately Must possess excellent customer service/communication skills. Available to work required schedule which may include nights, weekends, holidays and overtime as needed. Must be able to maintain a neat, professional, well-groomed appearance and uphold company appearance/dress standards.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to maneuver to all areas of assigned restaurant throughout entire shift. Must be able to accurately and quickly process all cash transactions. Must be able to tolerate areas containing secondary smoke. Must be able to work at a fast pace and in stressful situations. Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues.GAMING PERMIT: N/A
Description We need you at Oakleaf Village as a Cook ! Come be a part of the Wallick team where we are making a difference in residents' lives. Walk In interviews are welcome, Monday-Friday 10:00am-4:00pm at Oakleaf Village, 5500 Karl Road, Columbus, OH 43229. Specifics: We can guarantee you hours! Full-time position. Flexibility is required. This position may work holidays and weekends. This position is $16/hr Benefits: Pay on-demand (access your money as you earn it) Paid Parental Leave Health, Dental and Vision insurance within two weeks Free meals Company provided uniforms Gym membership or Fitness equipment reimbursement Company paid life and long-term disability insurance Voluntary life, short-term disability, accident, critical illness, and hospital indemnity coverage Paid time off & Holiday Pay 401(k) with a company match after 90 days Tuition reimbursement Employee Referral Bonus Working at Wallick Communities: Diversity, equity, inclusion, plus belonging. Four impactful words. One powerful and transformative journey. Here at Wallick, we know that when we invest in the equity of each group, all groups benefit. It's not about one person, one idea, nor any one action. It's about what we can accomplish together. Join us and work towards creating an inclusive and diverse workforce experience at Wallick . About your role as a Cook: You will prepare, season, and cook food according to tested recipes for residents, visitors, and employees . Great care goes into every meal for our residents, and you will play a big role in providing residents with a great dining experience. Your Responsibilities as a Cook on our team: Responsible for cleanliness of large equipment in preparation and serving areas . Plans cooking schedule so food is ready at serving time. Maintains quality of products throughout preparation and serving by means of routine temperature checks and taste tests . Sets up food in steam tables and delivers more food as needed . Maintains portion control in preparation and serving . Checks left-over perishables in refrigerator and freezer and arranges to use them . Perform other related duties as assigned . About You: You have great customer service skills, and are flexible, compassionate, and dependable. Previous experience working in an Assisted Living or Memory Care Community is a plus, but all are encouraged to apply! You also have: One to two years institutional or restaurant experience. Ability to communicate with co-workers, residents, family members and . Ability to respond to inquiries or complaints from internal and external sources . Must be proficient using Microsoft Office. Ability to apply basic math skills. Make routine decisions requiring little judgment which typically affect immediate department . About Wallick: Wallick Communities gives senior citizens a place called "home" - thanks to more than three decades of experience in developing, building, managing and overseeing senior living communities across the mid-west . 37 years serving our communities 9 communities and growing 5 00 associates 92% associate engagement score Wallick Mission: Opening doors to homes, opportunity, and hope . Wallick Values: Our Values flow directly from our Mission and set the expectation for how all associates work together . These values are: Care Character Collaboration Candidates must successfully pass a pre-employment drug screen and physical (completed by our Nurse Practitioner) and background check.
Apr 18, 2024
Full time
Description We need you at Oakleaf Village as a Cook ! Come be a part of the Wallick team where we are making a difference in residents' lives. Walk In interviews are welcome, Monday-Friday 10:00am-4:00pm at Oakleaf Village, 5500 Karl Road, Columbus, OH 43229. Specifics: We can guarantee you hours! Full-time position. Flexibility is required. This position may work holidays and weekends. This position is $16/hr Benefits: Pay on-demand (access your money as you earn it) Paid Parental Leave Health, Dental and Vision insurance within two weeks Free meals Company provided uniforms Gym membership or Fitness equipment reimbursement Company paid life and long-term disability insurance Voluntary life, short-term disability, accident, critical illness, and hospital indemnity coverage Paid time off & Holiday Pay 401(k) with a company match after 90 days Tuition reimbursement Employee Referral Bonus Working at Wallick Communities: Diversity, equity, inclusion, plus belonging. Four impactful words. One powerful and transformative journey. Here at Wallick, we know that when we invest in the equity of each group, all groups benefit. It's not about one person, one idea, nor any one action. It's about what we can accomplish together. Join us and work towards creating an inclusive and diverse workforce experience at Wallick . About your role as a Cook: You will prepare, season, and cook food according to tested recipes for residents, visitors, and employees . Great care goes into every meal for our residents, and you will play a big role in providing residents with a great dining experience. Your Responsibilities as a Cook on our team: Responsible for cleanliness of large equipment in preparation and serving areas . Plans cooking schedule so food is ready at serving time. Maintains quality of products throughout preparation and serving by means of routine temperature checks and taste tests . Sets up food in steam tables and delivers more food as needed . Maintains portion control in preparation and serving . Checks left-over perishables in refrigerator and freezer and arranges to use them . Perform other related duties as assigned . About You: You have great customer service skills, and are flexible, compassionate, and dependable. Previous experience working in an Assisted Living or Memory Care Community is a plus, but all are encouraged to apply! You also have: One to two years institutional or restaurant experience. Ability to communicate with co-workers, residents, family members and . Ability to respond to inquiries or complaints from internal and external sources . Must be proficient using Microsoft Office. Ability to apply basic math skills. Make routine decisions requiring little judgment which typically affect immediate department . About Wallick: Wallick Communities gives senior citizens a place called "home" - thanks to more than three decades of experience in developing, building, managing and overseeing senior living communities across the mid-west . 37 years serving our communities 9 communities and growing 5 00 associates 92% associate engagement score Wallick Mission: Opening doors to homes, opportunity, and hope . Wallick Values: Our Values flow directly from our Mission and set the expectation for how all associates work together . These values are: Care Character Collaboration Candidates must successfully pass a pre-employment drug screen and physical (completed by our Nurse Practitioner) and background check.
Description We need you at Oakleaf Village as a Cook ! Come be a part of the Wallick team where we are making a difference in residents' lives. Walk In interviews are welcome, Monday-Friday 10:00am-4:00pm at Oakleaf Village, 5500 Karl Road, Columbus, OH 43229. Specifics: We can guarantee you hours! Full-time position. Flexibility is required. This position may work holidays and weekends. This position is $16/hr Benefits: Pay on-demand (access your money as you earn it) Paid Parental Leave Health, Dental and Vision insurance within two weeks Free meals Company provided uniforms Gym membership or Fitness equipment reimbursement Company paid life and long-term disability insurance Voluntary life, short-term disability, accident, critical illness, and hospital indemnity coverage Paid time off & Holiday Pay 401(k) with a company match after 90 days Tuition reimbursement Employee Referral Bonus Working at Wallick Communities: Diversity, equity, inclusion, plus belonging. Four impactful words. One powerful and transformative journey. Here at Wallick, we know that when we invest in the equity of each group, all groups benefit. It's not about one person, one idea, nor any one action. It's about what we can accomplish together. Join us and work towards creating an inclusive and diverse workforce experience at Wallick . About your role as a Cook: You will prepare, season, and cook food according to tested recipes for residents, visitors, and employees . Great care goes into every meal for our residents, and you will play a big role in providing residents with a great dining experience. Your Responsibilities as a Cook on our team: Responsible for cleanliness of large equipment in preparation and serving areas . Plans cooking schedule so food is ready at serving time. Maintains quality of products throughout preparation and serving by means of routine temperature checks and taste tests . Sets up food in steam tables and delivers more food as needed . Maintains portion control in preparation and serving . Checks left-over perishables in refrigerator and freezer and arranges to use them . Perform other related duties as assigned . About You: You have great customer service skills, and are flexible, compassionate, and dependable. Previous experience working in an Assisted Living or Memory Care Community is a plus, but all are encouraged to apply! You also have: One to two years institutional or restaurant experience. Ability to communicate with co-workers, residents, family members and . Ability to respond to inquiries or complaints from internal and external sources . Must be proficient using Microsoft Office. Ability to apply basic math skills. Make routine decisions requiring little judgment which typically affect immediate department . About Wallick: Wallick Communities gives senior citizens a place called "home" - thanks to more than three decades of experience in developing, building, managing and overseeing senior living communities across the mid-west . 37 years serving our communities 9 communities and growing 5 00 associates 92% associate engagement score Wallick Mission: Opening doors to homes, opportunity, and hope . Wallick Values: Our Values flow directly from our Mission and set the expectation for how all associates work together . These values are: Care Character Collaboration Candidates must successfully pass a pre-employment drug screen and physical (completed by our Nurse Practitioner) and background check.
Apr 18, 2024
Full time
Description We need you at Oakleaf Village as a Cook ! Come be a part of the Wallick team where we are making a difference in residents' lives. Walk In interviews are welcome, Monday-Friday 10:00am-4:00pm at Oakleaf Village, 5500 Karl Road, Columbus, OH 43229. Specifics: We can guarantee you hours! Full-time position. Flexibility is required. This position may work holidays and weekends. This position is $16/hr Benefits: Pay on-demand (access your money as you earn it) Paid Parental Leave Health, Dental and Vision insurance within two weeks Free meals Company provided uniforms Gym membership or Fitness equipment reimbursement Company paid life and long-term disability insurance Voluntary life, short-term disability, accident, critical illness, and hospital indemnity coverage Paid time off & Holiday Pay 401(k) with a company match after 90 days Tuition reimbursement Employee Referral Bonus Working at Wallick Communities: Diversity, equity, inclusion, plus belonging. Four impactful words. One powerful and transformative journey. Here at Wallick, we know that when we invest in the equity of each group, all groups benefit. It's not about one person, one idea, nor any one action. It's about what we can accomplish together. Join us and work towards creating an inclusive and diverse workforce experience at Wallick . About your role as a Cook: You will prepare, season, and cook food according to tested recipes for residents, visitors, and employees . Great care goes into every meal for our residents, and you will play a big role in providing residents with a great dining experience. Your Responsibilities as a Cook on our team: Responsible for cleanliness of large equipment in preparation and serving areas . Plans cooking schedule so food is ready at serving time. Maintains quality of products throughout preparation and serving by means of routine temperature checks and taste tests . Sets up food in steam tables and delivers more food as needed . Maintains portion control in preparation and serving . Checks left-over perishables in refrigerator and freezer and arranges to use them . Perform other related duties as assigned . About You: You have great customer service skills, and are flexible, compassionate, and dependable. Previous experience working in an Assisted Living or Memory Care Community is a plus, but all are encouraged to apply! You also have: One to two years institutional or restaurant experience. Ability to communicate with co-workers, residents, family members and . Ability to respond to inquiries or complaints from internal and external sources . Must be proficient using Microsoft Office. Ability to apply basic math skills. Make routine decisions requiring little judgment which typically affect immediate department . About Wallick: Wallick Communities gives senior citizens a place called "home" - thanks to more than three decades of experience in developing, building, managing and overseeing senior living communities across the mid-west . 37 years serving our communities 9 communities and growing 5 00 associates 92% associate engagement score Wallick Mission: Opening doors to homes, opportunity, and hope . Wallick Values: Our Values flow directly from our Mission and set the expectation for how all associates work together . These values are: Care Character Collaboration Candidates must successfully pass a pre-employment drug screen and physical (completed by our Nurse Practitioner) and background check.
ESSENTIAL FUNCTIONS: Understands and responds to internal guests needs. Communicates in a friendly, respectful and understandable manner. Politely gives consistent, timely and accurate information and finds answer when unsure. Uses outlined service behaviors when encountering guests. Meets expected service delivery times as defined by department's service standards or as required by receiver of service or goods. Is a team player, cooperates with employees within the department as well as other departments. Speaks positively about the company, co-workers and guests. Responsible for the fast and clean servicing of all menu items to the restaurant counter persons and for ensuring that each order that is sent out is uniform and meets established standards. Controls food production to include: proper cooking methods; proper cooking times and temperatures; ensures sanitation, handling and storage of prepared foods and leftovers. Responsible for maintaining cleanliness of all front and back of house areas in the outlet. Prepares for a rush period of work without getting behind. Performs related duties as requested or required. EDUCATION/SKILLS/EXPERIENCE: Open/Knowledge of kitchen sanitation and operation and maintenance of kitchen equipment. Basic knowledge of food preparation techniques. Six months experience as a cook's helper preferred. Must be familiar with all phases and operations of the kitchen. DISCLAIMER: 'This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, effort or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technical developments).'
Apr 18, 2024
Full time
ESSENTIAL FUNCTIONS: Understands and responds to internal guests needs. Communicates in a friendly, respectful and understandable manner. Politely gives consistent, timely and accurate information and finds answer when unsure. Uses outlined service behaviors when encountering guests. Meets expected service delivery times as defined by department's service standards or as required by receiver of service or goods. Is a team player, cooperates with employees within the department as well as other departments. Speaks positively about the company, co-workers and guests. Responsible for the fast and clean servicing of all menu items to the restaurant counter persons and for ensuring that each order that is sent out is uniform and meets established standards. Controls food production to include: proper cooking methods; proper cooking times and temperatures; ensures sanitation, handling and storage of prepared foods and leftovers. Responsible for maintaining cleanliness of all front and back of house areas in the outlet. Prepares for a rush period of work without getting behind. Performs related duties as requested or required. EDUCATION/SKILLS/EXPERIENCE: Open/Knowledge of kitchen sanitation and operation and maintenance of kitchen equipment. Basic knowledge of food preparation techniques. Six months experience as a cook's helper preferred. Must be familiar with all phases and operations of the kitchen. DISCLAIMER: 'This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, effort or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technical developments).'
GENERAL SUMMARY OF DUTIES: The Tournant must be able to, in the absence of the Room Chef, assume responsibility of the entire operation of the kitchen including supervision and productivity of area crew. The Tournant must demonstrate a superior knowledge and the ability to instruct others in the essential functions that are listed below. The Tournant must be able to perform these functions in multiple kitchens. EXAMPLE OF DUTIES/ESSENTIAL FUNCTIONS: (Includes, but is not limited to the following.) Follow Sanitation Safety Procedures and Daily Sanitation Guidelines & enforces them in restaurant and throughout all kitchens utilize proper hand washing techniques uniform must be clean and presentable utilize sanitizer at work station and document (wash, rinse, sanitize) maintain temperature log - cook to and hold time; includes hot and cold items Must work as a team member Inspect all shift employees as to adherence to dress code, sanitation and work habits Check all storage areas daily communicating any problems in food storage, receiving, handling and temperature control Must have an interest and the skills required to train all employees in restaurant regarding kitchen skills required to produce menu Must be able to communicate with coworkers and supervisors Has the ability to work any station in any restaurant -has a thorough knowledge of all line positions Must be able to follow plate presentation specifications, recipe specifications, Portion control and food quality guidelines Must keep current on industry trends regarding food, plating and dining Identify all food products in kitchen Must have superior knife skills Assist throughout all kitchen stations as required Maintains Highest Food Quality Understands all kitchen equipment and utensils and can teach others Must have an understanding of waste control Must make sure all kitchen products are rotated properly and used when product is at its freshest and best quality GUEST SERVICE STANDARDS: Employee is required to meet the following Service Standards: PERFORMANCE REQUIREMENTS: Knowledge, Skills & Abilities: Must have the ability to provide our guests with excellent customer service, have excellent communication skills and observation skills, and have an easygoing demeanor to ensure a fun and safe environment for our guests. Must be very familiar with the layout of all restaurants. Must have an educated palate. Must have superior knife skills. Responsible for maintaining kitchen sanitation as set by Washoe County Health Department Guidelines. Applicant must have a thorough knowledge of the preparation of vegetables and fruits, meats, poultry and game, reconstituted foods, stocks, soups and sauces, fish and shellfish, egg and dairy products, farinaceous foods and cereals; in all applicable culinary methods EDUCATION AND EXPERIENCE:Education: High School Diploma or equivalent.Experience: 1-3 yearsCertificate/License: Must have a permit to work in the United States. Washoe County Health Card. Certified Food Management Certificate. TYPICAL WORKING CONDITIONS: TYPICAL PHYSICAL/MENTAL DEMANDS: (May be required in order to perform the essential functions of the position). Must be able to sort, write and count in English. Must be able to push/pull and lift/carry 50 pounds unassisted. Must be able to work overhead. Must be able to tolerate repetitious hand/arm/wrist movements. Must be able to sit, stand and walk. Must be able to grasp objects. Must be able to tolerate long periods of knife use. Must have the ability to shift back and forth between 2 or more activities in a timely manner and the ability to complete each. Must be able to tolerate hot to cold temperature fluctuations. On feet for many hours at a time. NOTE: This job description in no way states or implies that these are the only duties to be performed by the Employee occupying this position. This position will be required to perform any other job-related duties as assigned by Department Management.
Apr 18, 2024
Full time
GENERAL SUMMARY OF DUTIES: The Tournant must be able to, in the absence of the Room Chef, assume responsibility of the entire operation of the kitchen including supervision and productivity of area crew. The Tournant must demonstrate a superior knowledge and the ability to instruct others in the essential functions that are listed below. The Tournant must be able to perform these functions in multiple kitchens. EXAMPLE OF DUTIES/ESSENTIAL FUNCTIONS: (Includes, but is not limited to the following.) Follow Sanitation Safety Procedures and Daily Sanitation Guidelines & enforces them in restaurant and throughout all kitchens utilize proper hand washing techniques uniform must be clean and presentable utilize sanitizer at work station and document (wash, rinse, sanitize) maintain temperature log - cook to and hold time; includes hot and cold items Must work as a team member Inspect all shift employees as to adherence to dress code, sanitation and work habits Check all storage areas daily communicating any problems in food storage, receiving, handling and temperature control Must have an interest and the skills required to train all employees in restaurant regarding kitchen skills required to produce menu Must be able to communicate with coworkers and supervisors Has the ability to work any station in any restaurant -has a thorough knowledge of all line positions Must be able to follow plate presentation specifications, recipe specifications, Portion control and food quality guidelines Must keep current on industry trends regarding food, plating and dining Identify all food products in kitchen Must have superior knife skills Assist throughout all kitchen stations as required Maintains Highest Food Quality Understands all kitchen equipment and utensils and can teach others Must have an understanding of waste control Must make sure all kitchen products are rotated properly and used when product is at its freshest and best quality GUEST SERVICE STANDARDS: Employee is required to meet the following Service Standards: PERFORMANCE REQUIREMENTS: Knowledge, Skills & Abilities: Must have the ability to provide our guests with excellent customer service, have excellent communication skills and observation skills, and have an easygoing demeanor to ensure a fun and safe environment for our guests. Must be very familiar with the layout of all restaurants. Must have an educated palate. Must have superior knife skills. Responsible for maintaining kitchen sanitation as set by Washoe County Health Department Guidelines. Applicant must have a thorough knowledge of the preparation of vegetables and fruits, meats, poultry and game, reconstituted foods, stocks, soups and sauces, fish and shellfish, egg and dairy products, farinaceous foods and cereals; in all applicable culinary methods EDUCATION AND EXPERIENCE:Education: High School Diploma or equivalent.Experience: 1-3 yearsCertificate/License: Must have a permit to work in the United States. Washoe County Health Card. Certified Food Management Certificate. TYPICAL WORKING CONDITIONS: TYPICAL PHYSICAL/MENTAL DEMANDS: (May be required in order to perform the essential functions of the position). Must be able to sort, write and count in English. Must be able to push/pull and lift/carry 50 pounds unassisted. Must be able to work overhead. Must be able to tolerate repetitious hand/arm/wrist movements. Must be able to sit, stand and walk. Must be able to grasp objects. Must be able to tolerate long periods of knife use. Must have the ability to shift back and forth between 2 or more activities in a timely manner and the ability to complete each. Must be able to tolerate hot to cold temperature fluctuations. On feet for many hours at a time. NOTE: This job description in no way states or implies that these are the only duties to be performed by the Employee occupying this position. This position will be required to perform any other job-related duties as assigned by Department Management.
ESSENTIAL JOB FUNCTIONS: Greets and welcomes customers with a smile, and takes pride in being a Harrahs team member; ensures that all guest contact is courteous, informative and thorough; demonstrates a positive and enthusiastic demeanor to guests, both internal and external at all times; constantly seeks ways to improve friendly, helpful service and reduces customer wait time to positively impact department's customer service ratings; resolves customer issues promptly and courteously using FOCUS model and Service Recovery tools; understands, values, and supports the Harrah's mission statement; and serves as a Hotel representative and customer service role model for other employees. Maintains knowledge of Hotel, community, special events, promotions, and player programs; books restaurant/hotel/event reservations for Casino/Hotel guests; works closely with Casino Hosts to ensure that all complimentary and high-end amenity offerings are provided consistent with the agreed upon arrangements; responsible for the accurate check-in and check-out of guests; ensures that rooms are clean prior to issuing keys; obtains the correct amount of payment (cash, credit card approval and authorization, valid comps, and gift certificate); posts charges; settles folios for individuals, groups and due-outs; maintains an operating bank, renders bills and issues change; prepares blind drop and balances paperwork at shift end; follows safety and security guidelines; treats casino and hotel property with care; keeps work area neat and clean; ensures timely and secure delivery of all messages, mail and packages left for guests and departments within the Hotel/Casino. Able to successfully complete training and cross-training, as well as able to perform other related job duties, when necessary, of Rooms Coordinator, Night auditor, PBX, Housekeeping expeditor, and to complete additional duties assigned by the supervisor, such as checking credit limit report, obtaining additional payment, answering telephone, training new employees, and canceling duplicate reservations. QUALIFICATIONS: High school diploma or equivalent required. Superior customer service and interpersonal skills required. Professional appearance and demeanor required. Experience in data entry and dealing with the public required. Proficiency in Microsoft Word, Outlook, Excel, and LMS system knowledge preferred. Proficient in basic math skills. Prior knowledge in cashiering preferred. Know how to operate a computer and other office equipment. Must be able to read, write, speak and understand English. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to move in and around the Casino, Hotel and front desk areas through the entire shift, and be able to stand for long period of time. Must be able to bend, stoop, crouch, kneel, twist, balance, and work at a desk. Must be able to lift and carry up to 25 pounds, and respond to visual and aural cues. Must have manual dexterity to be able to operate the following equipment: computer, telephone, photo copy machine, fax machine, ten key, embosser, printer, and bar encoder. Must be able to tolerate areas containing second hand smoke. Must be able to get along with co-workers and work as a team. Must be able to respond calmly and handle many customer demands in a fast paced environment. Present a well-groomed appearance. Must be able to work with moderate noise level. Must be able to work flexible schedules including nights, weekends, and holidays as necessary.
Apr 18, 2024
Full time
ESSENTIAL JOB FUNCTIONS: Greets and welcomes customers with a smile, and takes pride in being a Harrahs team member; ensures that all guest contact is courteous, informative and thorough; demonstrates a positive and enthusiastic demeanor to guests, both internal and external at all times; constantly seeks ways to improve friendly, helpful service and reduces customer wait time to positively impact department's customer service ratings; resolves customer issues promptly and courteously using FOCUS model and Service Recovery tools; understands, values, and supports the Harrah's mission statement; and serves as a Hotel representative and customer service role model for other employees. Maintains knowledge of Hotel, community, special events, promotions, and player programs; books restaurant/hotel/event reservations for Casino/Hotel guests; works closely with Casino Hosts to ensure that all complimentary and high-end amenity offerings are provided consistent with the agreed upon arrangements; responsible for the accurate check-in and check-out of guests; ensures that rooms are clean prior to issuing keys; obtains the correct amount of payment (cash, credit card approval and authorization, valid comps, and gift certificate); posts charges; settles folios for individuals, groups and due-outs; maintains an operating bank, renders bills and issues change; prepares blind drop and balances paperwork at shift end; follows safety and security guidelines; treats casino and hotel property with care; keeps work area neat and clean; ensures timely and secure delivery of all messages, mail and packages left for guests and departments within the Hotel/Casino. Able to successfully complete training and cross-training, as well as able to perform other related job duties, when necessary, of Rooms Coordinator, Night auditor, PBX, Housekeeping expeditor, and to complete additional duties assigned by the supervisor, such as checking credit limit report, obtaining additional payment, answering telephone, training new employees, and canceling duplicate reservations. QUALIFICATIONS: High school diploma or equivalent required. Superior customer service and interpersonal skills required. Professional appearance and demeanor required. Experience in data entry and dealing with the public required. Proficiency in Microsoft Word, Outlook, Excel, and LMS system knowledge preferred. Proficient in basic math skills. Prior knowledge in cashiering preferred. Know how to operate a computer and other office equipment. Must be able to read, write, speak and understand English. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to move in and around the Casino, Hotel and front desk areas through the entire shift, and be able to stand for long period of time. Must be able to bend, stoop, crouch, kneel, twist, balance, and work at a desk. Must be able to lift and carry up to 25 pounds, and respond to visual and aural cues. Must have manual dexterity to be able to operate the following equipment: computer, telephone, photo copy machine, fax machine, ten key, embosser, printer, and bar encoder. Must be able to tolerate areas containing second hand smoke. Must be able to get along with co-workers and work as a team. Must be able to respond calmly and handle many customer demands in a fast paced environment. Present a well-groomed appearance. Must be able to work with moderate noise level. Must be able to work flexible schedules including nights, weekends, and holidays as necessary.
ESSENTIAL DUTIES & RESPONSIBILITIES General: Deal with high-volume customer interactions and be consistently outgoing, upbeat, and cheerful. Build guest relations throughout every shift by talking with customers, making them feel welcome and comfortable, and inviting them back. Provide superior guest service, positively affect interactions with guests and employees, and has the resiliency to deal with difficult guests in all types of business conditions and the ability to work effectively and courteously with fellow employees. Operate all necessary kitchen equipment including, but not limited to, slicer, steamer, deep fryer, oven, broiler, grill, mixer, kettle, braiser, flat top and knives. Accurately prepare all food items according to established measurements and recipes. Prepare hot and cold sauces. Ensure consistent product delivery to the customer. Check station before, during, and after shift for proper set-up and cleanliness. Actively participate with staff to cook, prepare, dish-up and assemble all food for assigned outlet(s). Perform all assigned side work to include replenishing/restocking work station with supplies. Adhere to control procedure for food costs and quality. Provide clear direction, instruction, and guidance to subordinates. Encourage and abide by all health codes and hand washing guidelines. Have complete knowledge of all casino events and promotional activities, and assist as needed. Keep work area in a clean and orderly manner. Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same. Handle routine customer complaints and incidents, and exhibit the appropriate discretion to identify situations requiring the attention of supervisory personnel - seek to resolve all situations in a manner that maintains positive guest relationships. Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change. Assist in maintaining a spotless environment by disposing of any cups, glasses, bottles, or other items left on the floor by guests. Perform other duties as assigned or reasonably requested by any member of management. Operating Principles: Ensure at all times operating principles are being adhered to: Clean - Keep all areas clean and pristine; Safe - Follow all safety policies and procedures; Friendly - Use customer courtesy skills of Family Style Service to provide superior guest service; Fun - Be interactive with all internal and external guests while maintaining professional standards. Tools and Technology: Char broiler, pizza oven, saut station, wok station, flat top grill, commercial steamer, steam table, steam jacket kettle, deep fryer, broaster, slicer, convection oven, pots and pans, miscellaneous cutlery, tub cart, trash compactor, garbage disposal, dishwasher and sanitizer, cleaning materials, wet mops, brooms, telephone and desktop computer. Licensure: Not required. QUALIFICATIONS Experience: A high school diploma or GED equivalent is required. Knowledge: Knowledge of principles and processes of safe and sanitary food-handling practices and for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Knowledge of various cooking methods, such as roasting, frying, saut ing and grilling. Skills: Managing one's own time and the time of others. Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Adjusting actions in relation to others' actions. PHYSICAL DEMANDS AND WORK ENVIRONMENTThe physical demands and work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Physical Demands: Required to stand and walk, use hands to finger, handle, or feel objects, tools, or controls, reach with hands and arms, and talk and hear. The team member must frequently lift and/or move up to 30 pounds. The team member must occasionally bend, stoop, or kneel. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Required to be able to taste and smell food items to insure quality and flavor levels. Work Environment: A restaurant environment with varied noise levels, variable temperatures, wet areas, and smoke. Use of an elevator and stairs. A kitchen environment with a variety of workstations and storage areas, exposed to varied temperatures, smoke, steam, noise, and wet areas. May also work in a banquet/showroom environment with varied noise levels and temperatures, wet areas, and exposure to low-level lights.
Apr 18, 2024
Full time
ESSENTIAL DUTIES & RESPONSIBILITIES General: Deal with high-volume customer interactions and be consistently outgoing, upbeat, and cheerful. Build guest relations throughout every shift by talking with customers, making them feel welcome and comfortable, and inviting them back. Provide superior guest service, positively affect interactions with guests and employees, and has the resiliency to deal with difficult guests in all types of business conditions and the ability to work effectively and courteously with fellow employees. Operate all necessary kitchen equipment including, but not limited to, slicer, steamer, deep fryer, oven, broiler, grill, mixer, kettle, braiser, flat top and knives. Accurately prepare all food items according to established measurements and recipes. Prepare hot and cold sauces. Ensure consistent product delivery to the customer. Check station before, during, and after shift for proper set-up and cleanliness. Actively participate with staff to cook, prepare, dish-up and assemble all food for assigned outlet(s). Perform all assigned side work to include replenishing/restocking work station with supplies. Adhere to control procedure for food costs and quality. Provide clear direction, instruction, and guidance to subordinates. Encourage and abide by all health codes and hand washing guidelines. Have complete knowledge of all casino events and promotional activities, and assist as needed. Keep work area in a clean and orderly manner. Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same. Handle routine customer complaints and incidents, and exhibit the appropriate discretion to identify situations requiring the attention of supervisory personnel - seek to resolve all situations in a manner that maintains positive guest relationships. Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change. Assist in maintaining a spotless environment by disposing of any cups, glasses, bottles, or other items left on the floor by guests. Perform other duties as assigned or reasonably requested by any member of management. Operating Principles: Ensure at all times operating principles are being adhered to: Clean - Keep all areas clean and pristine; Safe - Follow all safety policies and procedures; Friendly - Use customer courtesy skills of Family Style Service to provide superior guest service; Fun - Be interactive with all internal and external guests while maintaining professional standards. Tools and Technology: Char broiler, pizza oven, saut station, wok station, flat top grill, commercial steamer, steam table, steam jacket kettle, deep fryer, broaster, slicer, convection oven, pots and pans, miscellaneous cutlery, tub cart, trash compactor, garbage disposal, dishwasher and sanitizer, cleaning materials, wet mops, brooms, telephone and desktop computer. Licensure: Not required. QUALIFICATIONS Experience: A high school diploma or GED equivalent is required. Knowledge: Knowledge of principles and processes of safe and sanitary food-handling practices and for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Knowledge of various cooking methods, such as roasting, frying, saut ing and grilling. Skills: Managing one's own time and the time of others. Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Adjusting actions in relation to others' actions. PHYSICAL DEMANDS AND WORK ENVIRONMENTThe physical demands and work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Physical Demands: Required to stand and walk, use hands to finger, handle, or feel objects, tools, or controls, reach with hands and arms, and talk and hear. The team member must frequently lift and/or move up to 30 pounds. The team member must occasionally bend, stoop, or kneel. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Required to be able to taste and smell food items to insure quality and flavor levels. Work Environment: A restaurant environment with varied noise levels, variable temperatures, wet areas, and smoke. Use of an elevator and stairs. A kitchen environment with a variety of workstations and storage areas, exposed to varied temperatures, smoke, steam, noise, and wet areas. May also work in a banquet/showroom environment with varied noise levels and temperatures, wet areas, and exposure to low-level lights.
ESSENTIAL DUTIES & RESPONSIBILITIES General: Deal with high-volume customer interactions and be consistently outgoing, upbeat, and cheerful. Build guest relations throughout every shift by talking with customers, making them feel welcome and comfortable, and inviting them back. Provide superior guest service, positively affect interactions with guests and employees, and has the resiliency to deal with difficult guests in all types of business conditions and the ability to work effectively and courteously with fellow employees. Operate all necessary kitchen equipment including, but not limited to, slicer, steamer, deep fryer, oven, broiler, grill, mixer, kettle, braiser, flat top and knives. Accurately prepare all food items according to established measurements and recipes. Prepare hot and cold sauces. Ensure consistent product delivery to the customer. Check station before, during, and after shift for proper set-up and cleanliness. Actively participate with staff to cook, prepare, dish-up and assemble all food for assigned outlet(s). Perform all assigned side work to include replenishing/restocking work station with supplies. Adhere to control procedure for food costs and quality. Provide clear direction, instruction, and guidance to subordinates. Encourage and abide by all health codes and hand washing guidelines. Have complete knowledge of all casino events and promotional activities, and assist as needed. Keep work area in a clean and orderly manner. Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same. Handle routine customer complaints and incidents, and exhibit the appropriate discretion to identify situations requiring the attention of supervisory personnel - seek to resolve all situations in a manner that maintains positive guest relationships. Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change. Assist in maintaining a spotless environment by disposing of any cups, glasses, bottles, or other items left on the floor by guests. Perform other duties as assigned or reasonably requested by any member of management. Operating Principles: Ensure at all times operating principles are being adhered to: Clean - Keep all areas clean and pristine; Safe - Follow all safety policies and procedures; Friendly - Use customer courtesy skills of Family Style Service to provide superior guest service; Fun - Be interactive with all internal and external guests while maintaining professional standards. Tools and Technology: Char broiler, pizza oven, saut station, wok station, flat top grill, commercial steamer, steam table, steam jacket kettle, deep fryer, broaster, slicer, convection oven, pots and pans, miscellaneous cutlery, tub cart, trash compactor, garbage disposal, dishwasher and sanitizer, cleaning materials, wet mops, brooms, telephone and desktop computer. Licensure: Not required. QUALIFICATIONS Experience: A high school diploma or GED equivalent is required. Knowledge: Knowledge of principles and processes of safe and sanitary food-handling practices and for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Knowledge of various cooking methods, such as roasting, frying, saut ing and grilling. Skills: Managing one's own time and the time of others. Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Adjusting actions in relation to others' actions. PHYSICAL DEMANDS AND WORK ENVIRONMENTThe physical demands and work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Physical Demands: Required to stand and walk, use hands to finger, handle, or feel objects, tools, or controls, reach with hands and arms, and talk and hear. The team member must frequently lift and/or move up to 30 pounds. The team member must occasionally bend, stoop, or kneel. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Required to be able to taste and smell food items to insure quality and flavor levels. Work Environment: A restaurant environment with varied noise levels, variable temperatures, wet areas, and smoke. Use of an elevator and stairs. A kitchen environment with a variety of workstations and storage areas, exposed to varied temperatures, smoke, steam, noise, and wet areas. May also work in a banquet/showroom environment with varied noise levels and temperatures, wet areas, and exposure to low-level lights.
Apr 18, 2024
Full time
ESSENTIAL DUTIES & RESPONSIBILITIES General: Deal with high-volume customer interactions and be consistently outgoing, upbeat, and cheerful. Build guest relations throughout every shift by talking with customers, making them feel welcome and comfortable, and inviting them back. Provide superior guest service, positively affect interactions with guests and employees, and has the resiliency to deal with difficult guests in all types of business conditions and the ability to work effectively and courteously with fellow employees. Operate all necessary kitchen equipment including, but not limited to, slicer, steamer, deep fryer, oven, broiler, grill, mixer, kettle, braiser, flat top and knives. Accurately prepare all food items according to established measurements and recipes. Prepare hot and cold sauces. Ensure consistent product delivery to the customer. Check station before, during, and after shift for proper set-up and cleanliness. Actively participate with staff to cook, prepare, dish-up and assemble all food for assigned outlet(s). Perform all assigned side work to include replenishing/restocking work station with supplies. Adhere to control procedure for food costs and quality. Provide clear direction, instruction, and guidance to subordinates. Encourage and abide by all health codes and hand washing guidelines. Have complete knowledge of all casino events and promotional activities, and assist as needed. Keep work area in a clean and orderly manner. Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same. Handle routine customer complaints and incidents, and exhibit the appropriate discretion to identify situations requiring the attention of supervisory personnel - seek to resolve all situations in a manner that maintains positive guest relationships. Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change. Assist in maintaining a spotless environment by disposing of any cups, glasses, bottles, or other items left on the floor by guests. Perform other duties as assigned or reasonably requested by any member of management. Operating Principles: Ensure at all times operating principles are being adhered to: Clean - Keep all areas clean and pristine; Safe - Follow all safety policies and procedures; Friendly - Use customer courtesy skills of Family Style Service to provide superior guest service; Fun - Be interactive with all internal and external guests while maintaining professional standards. Tools and Technology: Char broiler, pizza oven, saut station, wok station, flat top grill, commercial steamer, steam table, steam jacket kettle, deep fryer, broaster, slicer, convection oven, pots and pans, miscellaneous cutlery, tub cart, trash compactor, garbage disposal, dishwasher and sanitizer, cleaning materials, wet mops, brooms, telephone and desktop computer. Licensure: Not required. QUALIFICATIONS Experience: A high school diploma or GED equivalent is required. Knowledge: Knowledge of principles and processes of safe and sanitary food-handling practices and for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Knowledge of various cooking methods, such as roasting, frying, saut ing and grilling. Skills: Managing one's own time and the time of others. Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Adjusting actions in relation to others' actions. PHYSICAL DEMANDS AND WORK ENVIRONMENTThe physical demands and work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Physical Demands: Required to stand and walk, use hands to finger, handle, or feel objects, tools, or controls, reach with hands and arms, and talk and hear. The team member must frequently lift and/or move up to 30 pounds. The team member must occasionally bend, stoop, or kneel. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Required to be able to taste and smell food items to insure quality and flavor levels. Work Environment: A restaurant environment with varied noise levels, variable temperatures, wet areas, and smoke. Use of an elevator and stairs. A kitchen environment with a variety of workstations and storage areas, exposed to varied temperatures, smoke, steam, noise, and wet areas. May also work in a banquet/showroom environment with varied noise levels and temperatures, wet areas, and exposure to low-level lights.
ESSENTIAL DUTIES & RESPONSIBILITIES General: Deal with high-volume customer interactions and be consistently outgoing, upbeat, and cheerful. Build guest relations throughout every shift by talking with customers, making them feel welcome and comfortable, and inviting them back. Provide superior guest service, positively affect interactions with guests and employees, and has the resiliency to deal with difficult guests in all types of business conditions and the ability to work effectively and courteously with fellow employees. Operate all necessary kitchen equipment including, but not limited to, slicer, steamer, deep fryer, oven, broiler, grill, mixer, kettle, braiser, flat top and knives. Accurately prepare all food items according to established measurements and recipes. Prepare hot and cold sauces. Ensure consistent product delivery to the customer. Check station before, during, and after shift for proper set-up and cleanliness. Actively participate with staff to cook, prepare, dish-up and assemble all food for assigned outlet(s). Perform all assigned side work to include replenishing/restocking work station with supplies. Adhere to control procedure for food costs and quality. Provide clear direction, instruction, and guidance to subordinates. Encourage and abide by all health codes and hand washing guidelines. Have complete knowledge of all casino events and promotional activities, and assist as needed. Keep work area in a clean and orderly manner. Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same. Handle routine customer complaints and incidents, and exhibit the appropriate discretion to identify situations requiring the attention of supervisory personnel - seek to resolve all situations in a manner that maintains positive guest relationships. Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change. Assist in maintaining a spotless environment by disposing of any cups, glasses, bottles, or other items left on the floor by guests. Perform other duties as assigned or reasonably requested by any member of management. Operating Principles: Ensure at all times operating principles are being adhered to: Clean - Keep all areas clean and pristine; Safe - Follow all safety policies and procedures; Friendly - Use customer courtesy skills of Family Style Service to provide superior guest service; Fun - Be interactive with all internal and external guests while maintaining professional standards. Tools and Technology: Char broiler, pizza oven, saut station, wok station, flat top grill, commercial steamer, steam table, steam jacket kettle, deep fryer, broaster, slicer, convection oven, pots and pans, miscellaneous cutlery, tub cart, trash compactor, garbage disposal, dishwasher and sanitizer, cleaning materials, wet mops, brooms, telephone and desktop computer. Licensure: Not required. QUALIFICATIONS Experience: A high school diploma or GED equivalent is required. Knowledge: Knowledge of principles and processes of safe and sanitary food-handling practices and for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Knowledge of various cooking methods, such as roasting, frying, saut ing and grilling. Skills: Managing one's own time and the time of others. Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Adjusting actions in relation to others' actions. PHYSICAL DEMANDS AND WORK ENVIRONMENTThe physical demands and work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Physical Demands: Required to stand and walk, use hands to finger, handle, or feel objects, tools, or controls, reach with hands and arms, and talk and hear. The team member must frequently lift and/or move up to 30 pounds. The team member must occasionally bend, stoop, or kneel. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Required to be able to taste and smell food items to insure quality and flavor levels. Work Environment: A restaurant environment with varied noise levels, variable temperatures, wet areas, and smoke. Use of an elevator and stairs. A kitchen environment with a variety of workstations and storage areas, exposed to varied temperatures, smoke, steam, noise, and wet areas. May also work in a banquet/showroom environment with varied noise levels and temperatures, wet areas, and exposure to low-level lights.
Apr 18, 2024
Full time
ESSENTIAL DUTIES & RESPONSIBILITIES General: Deal with high-volume customer interactions and be consistently outgoing, upbeat, and cheerful. Build guest relations throughout every shift by talking with customers, making them feel welcome and comfortable, and inviting them back. Provide superior guest service, positively affect interactions with guests and employees, and has the resiliency to deal with difficult guests in all types of business conditions and the ability to work effectively and courteously with fellow employees. Operate all necessary kitchen equipment including, but not limited to, slicer, steamer, deep fryer, oven, broiler, grill, mixer, kettle, braiser, flat top and knives. Accurately prepare all food items according to established measurements and recipes. Prepare hot and cold sauces. Ensure consistent product delivery to the customer. Check station before, during, and after shift for proper set-up and cleanliness. Actively participate with staff to cook, prepare, dish-up and assemble all food for assigned outlet(s). Perform all assigned side work to include replenishing/restocking work station with supplies. Adhere to control procedure for food costs and quality. Provide clear direction, instruction, and guidance to subordinates. Encourage and abide by all health codes and hand washing guidelines. Have complete knowledge of all casino events and promotional activities, and assist as needed. Keep work area in a clean and orderly manner. Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same. Handle routine customer complaints and incidents, and exhibit the appropriate discretion to identify situations requiring the attention of supervisory personnel - seek to resolve all situations in a manner that maintains positive guest relationships. Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change. Assist in maintaining a spotless environment by disposing of any cups, glasses, bottles, or other items left on the floor by guests. Perform other duties as assigned or reasonably requested by any member of management. Operating Principles: Ensure at all times operating principles are being adhered to: Clean - Keep all areas clean and pristine; Safe - Follow all safety policies and procedures; Friendly - Use customer courtesy skills of Family Style Service to provide superior guest service; Fun - Be interactive with all internal and external guests while maintaining professional standards. Tools and Technology: Char broiler, pizza oven, saut station, wok station, flat top grill, commercial steamer, steam table, steam jacket kettle, deep fryer, broaster, slicer, convection oven, pots and pans, miscellaneous cutlery, tub cart, trash compactor, garbage disposal, dishwasher and sanitizer, cleaning materials, wet mops, brooms, telephone and desktop computer. Licensure: Not required. QUALIFICATIONS Experience: A high school diploma or GED equivalent is required. Knowledge: Knowledge of principles and processes of safe and sanitary food-handling practices and for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Knowledge of various cooking methods, such as roasting, frying, saut ing and grilling. Skills: Managing one's own time and the time of others. Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Adjusting actions in relation to others' actions. PHYSICAL DEMANDS AND WORK ENVIRONMENTThe physical demands and work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Physical Demands: Required to stand and walk, use hands to finger, handle, or feel objects, tools, or controls, reach with hands and arms, and talk and hear. The team member must frequently lift and/or move up to 30 pounds. The team member must occasionally bend, stoop, or kneel. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Required to be able to taste and smell food items to insure quality and flavor levels. Work Environment: A restaurant environment with varied noise levels, variable temperatures, wet areas, and smoke. Use of an elevator and stairs. A kitchen environment with a variety of workstations and storage areas, exposed to varied temperatures, smoke, steam, noise, and wet areas. May also work in a banquet/showroom environment with varied noise levels and temperatures, wet areas, and exposure to low-level lights.
ESSENTIAL FUNCTIONS: Creates and ensures a fun-filled and exciting environment where the flawless delivery and execution of service excellence is paramount. Responsible for the accurate check-in and check-out of each guest. Ensures that all guest contact is courteous, informative and thorough. Ensures that Housekeeping cleans all rooms prior to issuing keys. Responsible for posting charges, settling folios for individuals, groups and due-outs communicated through Housekeeping. Receives cash, checks, credit cards and comps in payment, obtaining proper approval and authorization. Maintains an operating bank, renders bills and issues change. Provides reservations for Casino/Hotel guests, which includes airline, restaurants, and special events both on and off the property. Ensures the timely delivery of all messages, mail and packages left for guests and departments within the Hotel/Casino. Is responsible for the control of safe deposit transactions. Works closely with Senior Executive Host to ensure that all complimentary and high-end amenity offerings are provided consistent with the agreed upon arrangements. Empowered to ensure guests' problems/complaints are resolved in a prompt, courteous and efficient manner. Maintains knowledge of Hotel, Community and Special Events to provide guests with superior service. Demonstrates a positive and enthusiastic demeanor to guests, both internal and external at all times. Acts as a role model to other employees and always presents oneself as a credit to Harrah's and encourages others to do the same. Adheres to all regulatory, company and department policies and procedures. Completes all other duties assigned. REQUIREMENTS: High school diploma required. Superior customer service skills required. Experience in data entry and in dealing with the public is required. Prior experience within the hospitality or related industry is preferred. Computer usage skills required. Proficiency in Microsoft Office, Outlook and LMS system knowledge is preferred. A working knowledge of the Joliet and Greater Chicagoland area would be beneficial. Strong interpersonal skills are necessary. Must be able to work a flexible schedule including nights, weekends, and holidays. JOB DEMANDS Must be able to lift up to 25 lbs. and carry objects weighing up to 25 lbs. Position requires 90% standing, 10% walking. Requires some pushing and twisting. Requires some bending, kneeling, climbing, stooping and frequent reaching above and below shoulders. Must be able to respond to touch, speech, smell, aural and visual cues. Must be able to tolerate areas containing second-hand smoke. Fast-paced environment involving constant public contact. Must be able to stand and exert fast-paced mobility for long periods of time.
Apr 18, 2024
Full time
ESSENTIAL FUNCTIONS: Creates and ensures a fun-filled and exciting environment where the flawless delivery and execution of service excellence is paramount. Responsible for the accurate check-in and check-out of each guest. Ensures that all guest contact is courteous, informative and thorough. Ensures that Housekeeping cleans all rooms prior to issuing keys. Responsible for posting charges, settling folios for individuals, groups and due-outs communicated through Housekeeping. Receives cash, checks, credit cards and comps in payment, obtaining proper approval and authorization. Maintains an operating bank, renders bills and issues change. Provides reservations for Casino/Hotel guests, which includes airline, restaurants, and special events both on and off the property. Ensures the timely delivery of all messages, mail and packages left for guests and departments within the Hotel/Casino. Is responsible for the control of safe deposit transactions. Works closely with Senior Executive Host to ensure that all complimentary and high-end amenity offerings are provided consistent with the agreed upon arrangements. Empowered to ensure guests' problems/complaints are resolved in a prompt, courteous and efficient manner. Maintains knowledge of Hotel, Community and Special Events to provide guests with superior service. Demonstrates a positive and enthusiastic demeanor to guests, both internal and external at all times. Acts as a role model to other employees and always presents oneself as a credit to Harrah's and encourages others to do the same. Adheres to all regulatory, company and department policies and procedures. Completes all other duties assigned. REQUIREMENTS: High school diploma required. Superior customer service skills required. Experience in data entry and in dealing with the public is required. Prior experience within the hospitality or related industry is preferred. Computer usage skills required. Proficiency in Microsoft Office, Outlook and LMS system knowledge is preferred. A working knowledge of the Joliet and Greater Chicagoland area would be beneficial. Strong interpersonal skills are necessary. Must be able to work a flexible schedule including nights, weekends, and holidays. JOB DEMANDS Must be able to lift up to 25 lbs. and carry objects weighing up to 25 lbs. Position requires 90% standing, 10% walking. Requires some pushing and twisting. Requires some bending, kneeling, climbing, stooping and frequent reaching above and below shoulders. Must be able to respond to touch, speech, smell, aural and visual cues. Must be able to tolerate areas containing second-hand smoke. Fast-paced environment involving constant public contact. Must be able to stand and exert fast-paced mobility for long periods of time.
GENERAL SUMMARY OF DUTIES: The Tournant must be able to, in the absence of the Room Chef, assume responsibility of the entire operation of the kitchen including supervision and productivity of area crew. The Tournant must demonstrate a superior knowledge and the ability to instruct others in the essential functions that are listed below. The Tournant must be able to perform these functions in multiple kitchens. EXAMPLE OF DUTIES/ESSENTIAL FUNCTIONS: (Includes, but is not limited to the following.) Follow Sanitation Safety Procedures and Daily Sanitation Guidelines & enforces them in restaurant and throughout all kitchens utilize proper hand washing techniques uniform must be clean and presentable utilize sanitizer at work station and document (wash, rinse, sanitize) maintain temperature log - cook to and hold time; includes hot and cold items Must work as a team member Inspect all shift employees as to adherence to dress code, sanitation and work habits Check all storage areas daily communicating any problems in food storage, receiving, handling and temperature control Must have an interest and the skills required to train all employees in restaurant regarding kitchen skills required to produce menu Must be able to communicate with coworkers and supervisors Has the ability to work any station in any restaurant -has a thorough knowledge of all line positions Must be able to follow plate presentation specifications, recipe specifications, Portion control and food quality guidelines Must keep current on industry trends regarding food, plating and dining Identify all food products in kitchen Must have superior knife skills Assist throughout all kitchen stations as required Maintains Highest Food Quality Understands all kitchen equipment and utensils and can teach others Must have an understanding of waste control Must make sure all kitchen products are rotated properly and used when product is at its freshest and best quality GUEST SERVICE STANDARDS: Employee is required to meet the following Service Standards: PERFORMANCE REQUIREMENTS: Knowledge, Skills & Abilities: Must have the ability to provide our guests with excellent customer service, have excellent communication skills and observation skills, and have an easygoing demeanor to ensure a fun and safe environment for our guests. Must be very familiar with the layout of all restaurants. Must have an educated palate. Must have superior knife skills. Responsible for maintaining kitchen sanitation as set by Washoe County Health Department Guidelines. Applicant must have a thorough knowledge of the preparation of vegetables and fruits, meats, poultry and game, reconstituted foods, stocks, soups and sauces, fish and shellfish, egg and dairy products, farinaceous foods and cereals; in all applicable culinary methods. EDUCATION AND EXPERIENCE:Education: High School Diploma or equivalent.Experience: 1-3 yearsCertificate/License: Must have a permit to work in the United States. Washoe County Health Card. Certified Food Management Certificate. TYPICAL WORKING CONDITIONS: TYPICAL PHYSICAL/MENTAL DEMANDS: (May be required in order to perform the essential functions of the position). Must be able to sort, write and count in English. Must be able to push/pull and lift/carry 50 pounds unassisted. Must be able to work overhead. Must be able to tolerate repetitious hand/arm/wrist movements. Must be able to sit, stand and walk. Must be able to grasp objects. Must be able to tolerate long periods of knife use. Must have the ability to shift back and forth between 2 or more activities in a timely manner and the ability to complete each. Must be able to tolerate hot to cold temperature fluctuations. On feet for many hours at a time. NOTE: This job description in no way states or implies that these are the only duties to be performed by the Employee occupying this position. This position will be required to perform any other job-related duties as assigned by Department Management.
Apr 14, 2024
Full time
GENERAL SUMMARY OF DUTIES: The Tournant must be able to, in the absence of the Room Chef, assume responsibility of the entire operation of the kitchen including supervision and productivity of area crew. The Tournant must demonstrate a superior knowledge and the ability to instruct others in the essential functions that are listed below. The Tournant must be able to perform these functions in multiple kitchens. EXAMPLE OF DUTIES/ESSENTIAL FUNCTIONS: (Includes, but is not limited to the following.) Follow Sanitation Safety Procedures and Daily Sanitation Guidelines & enforces them in restaurant and throughout all kitchens utilize proper hand washing techniques uniform must be clean and presentable utilize sanitizer at work station and document (wash, rinse, sanitize) maintain temperature log - cook to and hold time; includes hot and cold items Must work as a team member Inspect all shift employees as to adherence to dress code, sanitation and work habits Check all storage areas daily communicating any problems in food storage, receiving, handling and temperature control Must have an interest and the skills required to train all employees in restaurant regarding kitchen skills required to produce menu Must be able to communicate with coworkers and supervisors Has the ability to work any station in any restaurant -has a thorough knowledge of all line positions Must be able to follow plate presentation specifications, recipe specifications, Portion control and food quality guidelines Must keep current on industry trends regarding food, plating and dining Identify all food products in kitchen Must have superior knife skills Assist throughout all kitchen stations as required Maintains Highest Food Quality Understands all kitchen equipment and utensils and can teach others Must have an understanding of waste control Must make sure all kitchen products are rotated properly and used when product is at its freshest and best quality GUEST SERVICE STANDARDS: Employee is required to meet the following Service Standards: PERFORMANCE REQUIREMENTS: Knowledge, Skills & Abilities: Must have the ability to provide our guests with excellent customer service, have excellent communication skills and observation skills, and have an easygoing demeanor to ensure a fun and safe environment for our guests. Must be very familiar with the layout of all restaurants. Must have an educated palate. Must have superior knife skills. Responsible for maintaining kitchen sanitation as set by Washoe County Health Department Guidelines. Applicant must have a thorough knowledge of the preparation of vegetables and fruits, meats, poultry and game, reconstituted foods, stocks, soups and sauces, fish and shellfish, egg and dairy products, farinaceous foods and cereals; in all applicable culinary methods. EDUCATION AND EXPERIENCE:Education: High School Diploma or equivalent.Experience: 1-3 yearsCertificate/License: Must have a permit to work in the United States. Washoe County Health Card. Certified Food Management Certificate. TYPICAL WORKING CONDITIONS: TYPICAL PHYSICAL/MENTAL DEMANDS: (May be required in order to perform the essential functions of the position). Must be able to sort, write and count in English. Must be able to push/pull and lift/carry 50 pounds unassisted. Must be able to work overhead. Must be able to tolerate repetitious hand/arm/wrist movements. Must be able to sit, stand and walk. Must be able to grasp objects. Must be able to tolerate long periods of knife use. Must have the ability to shift back and forth between 2 or more activities in a timely manner and the ability to complete each. Must be able to tolerate hot to cold temperature fluctuations. On feet for many hours at a time. NOTE: This job description in no way states or implies that these are the only duties to be performed by the Employee occupying this position. This position will be required to perform any other job-related duties as assigned by Department Management.
JOIN A TEAM THAT GOES ALL-IN ON YOUAre you ready to join a team that embraces a Funner culture, blazes the trail, and commits to delivering Family-Style Service at every turn? Do you want to embark on an extraordinary adventure that combines learning with fun? At Harrah's Resort Southern California, we want you to become an integral part of our vision to create spectacular worlds that immerse, inspire, and connect you. Become a part of our team and bring your Funner spirit along with youThe Chef de Cuisine is responsible for overseeing all activity in the kitchen to ensure efficiency, safety, and directs all kitchen employees in their duties. The Chef de Cuisine is also responsible for maintaining optimum food quality and consistency.Our ideal candidate: Work requires effective communication in English, both verbal and written form in a professional manner. Work prefers a minimum of a two-year Culinary Arts School, or equivalent technical training in the food industry. Minimum of three years' experience as line level Supervisor or Chef in specialty room, Casual Dining or Buffet Restaurant environment. Must present a neat and professional appearance. Work prefers Bilingual abilities. Work requires flexibility to work various shifts. Food Safety Employee Training required.About the role: Provides management and support to all kitchen personnel on their shift. Oversees the daily operations of the kitchen in the absence of the Executive Chef Ensures that all food served is prepared properly and meets set quality standards. Ensures that enough stock is on hand to accommodate business demands. Ensures that the entire kitchen meets hotel and state health standards for food preparation. Follows all applicable safety procedures specified for kitchen and food service areas. Is always appropriately groomed and wears the uniform provided.A few more things: Fast paced environment, multiple tasks to be handled under time constraint. Must be able to handle a heavy business volume, and sensitive situations relating to staff and guest problems, in a timely manner. Compliance of policies and procedures, job descriptions, daily memorandums, chemical labels, and other instructions Requires standing, walking, bending, pushing, pulling, lifting, and reaching throughout the shift. Must be able to handle a heavy business volume in a timely mannerDepending on experience, pay starts at $85,000 annually. The above is a minimal description of duties and responsibilities. Other work requirements may be necessary and assigned as the business needs evolve or change. Harrah's Resort Southern California reserves the right to make changes to this job description whenever necessary.Harrah's Resort Southern California is proud to be an Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability or protected veteran.Preference is given to qualified Rincon tribal members and members of other federally recognized tribes.NOTE: By providing a mobile number, you agree to receive calls/texts to your number about your application, and other opportunities that may be of interest to you. You understand that, where applicable, messages may be sent using an automatic telephone dialing system and your consent to receive messages does not require you to make a purchase.
Apr 14, 2024
Full time
JOIN A TEAM THAT GOES ALL-IN ON YOUAre you ready to join a team that embraces a Funner culture, blazes the trail, and commits to delivering Family-Style Service at every turn? Do you want to embark on an extraordinary adventure that combines learning with fun? At Harrah's Resort Southern California, we want you to become an integral part of our vision to create spectacular worlds that immerse, inspire, and connect you. Become a part of our team and bring your Funner spirit along with youThe Chef de Cuisine is responsible for overseeing all activity in the kitchen to ensure efficiency, safety, and directs all kitchen employees in their duties. The Chef de Cuisine is also responsible for maintaining optimum food quality and consistency.Our ideal candidate: Work requires effective communication in English, both verbal and written form in a professional manner. Work prefers a minimum of a two-year Culinary Arts School, or equivalent technical training in the food industry. Minimum of three years' experience as line level Supervisor or Chef in specialty room, Casual Dining or Buffet Restaurant environment. Must present a neat and professional appearance. Work prefers Bilingual abilities. Work requires flexibility to work various shifts. Food Safety Employee Training required.About the role: Provides management and support to all kitchen personnel on their shift. Oversees the daily operations of the kitchen in the absence of the Executive Chef Ensures that all food served is prepared properly and meets set quality standards. Ensures that enough stock is on hand to accommodate business demands. Ensures that the entire kitchen meets hotel and state health standards for food preparation. Follows all applicable safety procedures specified for kitchen and food service areas. Is always appropriately groomed and wears the uniform provided.A few more things: Fast paced environment, multiple tasks to be handled under time constraint. Must be able to handle a heavy business volume, and sensitive situations relating to staff and guest problems, in a timely manner. Compliance of policies and procedures, job descriptions, daily memorandums, chemical labels, and other instructions Requires standing, walking, bending, pushing, pulling, lifting, and reaching throughout the shift. Must be able to handle a heavy business volume in a timely mannerDepending on experience, pay starts at $85,000 annually. The above is a minimal description of duties and responsibilities. Other work requirements may be necessary and assigned as the business needs evolve or change. Harrah's Resort Southern California reserves the right to make changes to this job description whenever necessary.Harrah's Resort Southern California is proud to be an Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability or protected veteran.Preference is given to qualified Rincon tribal members and members of other federally recognized tribes.NOTE: By providing a mobile number, you agree to receive calls/texts to your number about your application, and other opportunities that may be of interest to you. You understand that, where applicable, messages may be sent using an automatic telephone dialing system and your consent to receive messages does not require you to make a purchase.
Job Summary:This position reports directly to the Executive Chef, and works as a team with the Restaurant Manager to deliver a high quality dining experience to all guests. Operates a productive, sanitary, team oriented working environment within budgeted guidelines. Qualifications: Two years prior experience as Room Chef or above in an upscale Restaurant is preferred. Sound culinary knowledge of Continental/Steakhouse cuisine. Understands food cost and margins, and how to best control them. Strong knowledge of line of supply. AS-400 ordering system knowledge preferred. Must possess excellent people skills. Must have the ability to teach and motivate staff. Understands the concept of, and how to administer progressive discipline. Must be able to display an active, well organized and well-groomed appearance at all times. Essential Job Functions: Facilitates a team structure between the front and back of the house staffs to assure that each guest has a positive experience. Holds a daily pre-shift meeting with culinary staff to discuss the day's business, and all other pertinent information. Insures the integrity of all recipes by maintaining a current recipe file and trains all employees to follow recipe specifications and procedures. Performs daily line checks to insure quality of line set up. Monitors daily labor hours scheduled and consumed. Adjusts to slower periods by encouraging no times and early outs. Verifies accuracy of sign in sheets and turns them into payroll nightly. Maintains budgeted food cost by adhering to recipe standards, maintaining low inventory levels in coolers and storerooms (J.I.T.), taking daily inventory of all high cost items, utilizing the cost transfer system, and evaluating the P mix daily to verify usage to items sold. Acknowledges superior performance and corrects negative performance issues by using the discussion planner and progressive discipline as needed. Maintains an active role in the training and supervision of stewards and wait staff. Fills out daily Culinary shift reports and forwards to the Executive Chef. Attends weekly Culinary Focus meeting and monthly Food and Beverage meeting. Trains staff on emergency procedures. Establishes a nightly dining room presence to solicit feed back from guests. Spends the majority of time interviewing, training, and selecting employees Conducts Performance Reviews Makes or recommends wage increases Makes or recommends promotions Provides for safety and security Handles employees' complaints or grievances Recommends disciplinary action or disciplines employees Plans work Supervises and monitors work Monitors legal compliance with federal, state, and gaming laws Physical, Mental & Environmental Demands: Must be able to maneuver to all areas of the kitchen, restaurant, hotel, and casino. Must be able to conduct conversations with guests and employees and speak distinctly and persuasively with others. Must be able to deal effectively with diverse departments and have flexibility to work in an ever-changing work environment. Must be able to work in extreme hot or cold temperatures. Must be able to calculate numbers and solve complex problems. Must be able to respond to visual or aural cues. Must be able to react quickly to resolve problems or conflicts. Must be able to cook and create new, innovative and imaginative recipes. Must be able to read, write, speak, and understand English.$80k per year, depending on experience The above is a minimal description of duties and responsibilities. Other work requirements may be necessary and assigned as the business needs evolve or change. Harrah's Resort Southern California reserves the right to make changes to this job description whenever necessary. Harrah's Resort Southern California is proud to be an Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability or protected veteran. Preference is given to qualified Rincon tribal members and members of other federally recognized tribes. NOTE: By providing a mobile number, you agree to receive calls/texts to your number about your application, and other opportunities that may be of interest to you. You understand that, where applicable, messages may be sent using an automatic telephone dialing system and your consent to receive messages does not require you to make a purchase.
Apr 14, 2024
Full time
Job Summary:This position reports directly to the Executive Chef, and works as a team with the Restaurant Manager to deliver a high quality dining experience to all guests. Operates a productive, sanitary, team oriented working environment within budgeted guidelines. Qualifications: Two years prior experience as Room Chef or above in an upscale Restaurant is preferred. Sound culinary knowledge of Continental/Steakhouse cuisine. Understands food cost and margins, and how to best control them. Strong knowledge of line of supply. AS-400 ordering system knowledge preferred. Must possess excellent people skills. Must have the ability to teach and motivate staff. Understands the concept of, and how to administer progressive discipline. Must be able to display an active, well organized and well-groomed appearance at all times. Essential Job Functions: Facilitates a team structure between the front and back of the house staffs to assure that each guest has a positive experience. Holds a daily pre-shift meeting with culinary staff to discuss the day's business, and all other pertinent information. Insures the integrity of all recipes by maintaining a current recipe file and trains all employees to follow recipe specifications and procedures. Performs daily line checks to insure quality of line set up. Monitors daily labor hours scheduled and consumed. Adjusts to slower periods by encouraging no times and early outs. Verifies accuracy of sign in sheets and turns them into payroll nightly. Maintains budgeted food cost by adhering to recipe standards, maintaining low inventory levels in coolers and storerooms (J.I.T.), taking daily inventory of all high cost items, utilizing the cost transfer system, and evaluating the P mix daily to verify usage to items sold. Acknowledges superior performance and corrects negative performance issues by using the discussion planner and progressive discipline as needed. Maintains an active role in the training and supervision of stewards and wait staff. Fills out daily Culinary shift reports and forwards to the Executive Chef. Attends weekly Culinary Focus meeting and monthly Food and Beverage meeting. Trains staff on emergency procedures. Establishes a nightly dining room presence to solicit feed back from guests. Spends the majority of time interviewing, training, and selecting employees Conducts Performance Reviews Makes or recommends wage increases Makes or recommends promotions Provides for safety and security Handles employees' complaints or grievances Recommends disciplinary action or disciplines employees Plans work Supervises and monitors work Monitors legal compliance with federal, state, and gaming laws Physical, Mental & Environmental Demands: Must be able to maneuver to all areas of the kitchen, restaurant, hotel, and casino. Must be able to conduct conversations with guests and employees and speak distinctly and persuasively with others. Must be able to deal effectively with diverse departments and have flexibility to work in an ever-changing work environment. Must be able to work in extreme hot or cold temperatures. Must be able to calculate numbers and solve complex problems. Must be able to respond to visual or aural cues. Must be able to react quickly to resolve problems or conflicts. Must be able to cook and create new, innovative and imaginative recipes. Must be able to read, write, speak, and understand English.$80k per year, depending on experience The above is a minimal description of duties and responsibilities. Other work requirements may be necessary and assigned as the business needs evolve or change. Harrah's Resort Southern California reserves the right to make changes to this job description whenever necessary. Harrah's Resort Southern California is proud to be an Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability or protected veteran. Preference is given to qualified Rincon tribal members and members of other federally recognized tribes. NOTE: By providing a mobile number, you agree to receive calls/texts to your number about your application, and other opportunities that may be of interest to you. You understand that, where applicable, messages may be sent using an automatic telephone dialing system and your consent to receive messages does not require you to make a purchase.
JOB SUMMARY:The Assistant F&B Manager assists the Pool manager with the overall food and beverage activities of the outlet operation. ESSENTIAL JOB FUNCTIONS: Manages the day-to-day operation of the outlet in accordance with established policies and procedures. Establishes and administers training programs within the outlet, including new employee orientation. Directs the development and administration of controls for all phases of the outlet in an economical and profitable manner while maintaining established standards. Coordinates the maintenance and development methods for high quality preparation of food and drink Maintains an efficient program of scheduling to ensure a high standard of service with the use of minimum man-hours. Maintains and instructs assigned personnel as to safety policies and procedures and follows up to ensure hazards are eliminated. Acts immediately on all customer complaints to ensure that corrections are made when possible. Compiles annual budget, variance reports, weekly management reports, comp reports, and any other reports deemed necessary Monitors work of employees to ensure that established policies and procedures are being followed. Oversees all follow-up work to ensure non-recurrence of errors; works closely with Business Office and Internal Audit to ensure compliance with established procedures. Counsels, guides and instructs assigned personnel in the proper performance of their duties. Prepares and coordinates the periodical performance reviews of assigned personnel. Recommends changes including hiring, promotion, demotion and release of personnel; recommends wage and salary adjustments for personnel within established guidelines. Interview potential employees who have been recommended by Personnel.Directly supervise all pool personnel and operations during assigned shifts.Ensure all activities and job duties are performed according to established company and departmental policies, procedures and goals.Properly schedule employees in accordance with customer volumes.Resolve customer claims or other disputes between subordinate employees in a fair and patient manner.Seek ways in which to reduce departmental operating costs without affecting the quality of F&B or service.Keep the Pool Manager informed of all pertinent information and irregularities occurring in the department.Make sure prompt, courteous service is consistently provided to all customers and that employees conduct themselves in a professional manner at all teract effectively with all other departments. QUALIFICATIONS: Work requires effective communication in English, both verbal and written form in a professional manner. Work requires a minimum of an associate degree, preferably in hotel and/or restaurant management,Graduate of post high school,Two-year Culinary Arts School or equivalent technical training in the food service industry may be substituted on a year for year basis.Preferred: Bachelor's Degree in Hotel or Restaurant Mgmt. Work requires 3 years F&B supervisory experience Must present a neat and professional appearance. Work requires ability to compile, compute, and analyze pertinent data needed for reports Work prefers Bilingual abilities Work requires flexibility to work various shifts. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Fast paced environment, multiple tasks to be handled under time constraint. Must be able to handle a heavy business volume, and sensitive situations relating to staff and guest problems, in a timely manner. Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Apr 14, 2024
Full time
JOB SUMMARY:The Assistant F&B Manager assists the Pool manager with the overall food and beverage activities of the outlet operation. ESSENTIAL JOB FUNCTIONS: Manages the day-to-day operation of the outlet in accordance with established policies and procedures. Establishes and administers training programs within the outlet, including new employee orientation. Directs the development and administration of controls for all phases of the outlet in an economical and profitable manner while maintaining established standards. Coordinates the maintenance and development methods for high quality preparation of food and drink Maintains an efficient program of scheduling to ensure a high standard of service with the use of minimum man-hours. Maintains and instructs assigned personnel as to safety policies and procedures and follows up to ensure hazards are eliminated. Acts immediately on all customer complaints to ensure that corrections are made when possible. Compiles annual budget, variance reports, weekly management reports, comp reports, and any other reports deemed necessary Monitors work of employees to ensure that established policies and procedures are being followed. Oversees all follow-up work to ensure non-recurrence of errors; works closely with Business Office and Internal Audit to ensure compliance with established procedures. Counsels, guides and instructs assigned personnel in the proper performance of their duties. Prepares and coordinates the periodical performance reviews of assigned personnel. Recommends changes including hiring, promotion, demotion and release of personnel; recommends wage and salary adjustments for personnel within established guidelines. Interview potential employees who have been recommended by Personnel.Directly supervise all pool personnel and operations during assigned shifts.Ensure all activities and job duties are performed according to established company and departmental policies, procedures and goals.Properly schedule employees in accordance with customer volumes.Resolve customer claims or other disputes between subordinate employees in a fair and patient manner.Seek ways in which to reduce departmental operating costs without affecting the quality of F&B or service.Keep the Pool Manager informed of all pertinent information and irregularities occurring in the department.Make sure prompt, courteous service is consistently provided to all customers and that employees conduct themselves in a professional manner at all teract effectively with all other departments. QUALIFICATIONS: Work requires effective communication in English, both verbal and written form in a professional manner. Work requires a minimum of an associate degree, preferably in hotel and/or restaurant management,Graduate of post high school,Two-year Culinary Arts School or equivalent technical training in the food service industry may be substituted on a year for year basis.Preferred: Bachelor's Degree in Hotel or Restaurant Mgmt. Work requires 3 years F&B supervisory experience Must present a neat and professional appearance. Work requires ability to compile, compute, and analyze pertinent data needed for reports Work prefers Bilingual abilities Work requires flexibility to work various shifts. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Fast paced environment, multiple tasks to be handled under time constraint. Must be able to handle a heavy business volume, and sensitive situations relating to staff and guest problems, in a timely manner. Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Identified shifts will vary based on business needsStarting pay for this role is $12.35 plus tips per hour and may vary based on experienceJOB SUMMARY:Provides fast, friendly and excellent service to every customer, every time while cleaning and setting up restaurant tables. Maintains proper levels of required supplies and high level of cleanliness in assigned areas at all times. ESSENTIAL JOB FUNCTIONS: Remove dirty dishes, soiled linen, glassware and silver from table and countertops, then carries items back to the dishwashing area in an approved manner. Maintain an adequate level of required supplies at all times. Maintain a high standard of cleanliness in assigned areas at all times. Replenish ice in coke machine and bar area, replacing condiments in proper area Reset tables in a prompt and efficient manner, keeping floor area under table clean. Work with the servers, as a team, to provide excellent and ongoing service to our guests. Adhere to regulatory, departmental and company policies. ADDITIONAL JOB DUTIES: Other duties as assigned. Refill water glasses and coffee cups as required. Act as a role model to other employees and always present oneself as a credit to Harrah's, and encourages others to do the same. EDUCATION AND/OR EXPERIENCE: High school diploma or GED preferred QUALIFICATIONS:The requirements listed are representative of the knowledge, skill and/or ability required to fulfill the obligations of this position. Must be able to balance a service tray on shoulder. Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance. Must be able to demonstrate basic communications skills in English during interactions with guest, co-workers and management staff. Must have a sense of urgency and react to changing business demands. PHYSICAL DEMANDS AND WORK ENVIRONMENT:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to maneuver to all areas of assigned restaurant throughout entire shift. Must be able to lift trays and bus tubs with heavy items at shoulder level. Must be able to clean tables in a timely fashion. Must be able to lift up to 50 pounds and be able to reach across tables. Must be able to push or pull 300 lbs. on a cart or dolly. Must be able to stoop and bend as necessary. Must be able to tolerate areas containing secondary smoke. Must be able to work at a fast pace and in stressful situations. Must be able to respond to visual and aural cues. DISCLAIMER: Preference is given to Ak-Chin community members and members of other recognized Arizona tribes.
Apr 14, 2024
Full time
Identified shifts will vary based on business needsStarting pay for this role is $12.35 plus tips per hour and may vary based on experienceJOB SUMMARY:Provides fast, friendly and excellent service to every customer, every time while cleaning and setting up restaurant tables. Maintains proper levels of required supplies and high level of cleanliness in assigned areas at all times. ESSENTIAL JOB FUNCTIONS: Remove dirty dishes, soiled linen, glassware and silver from table and countertops, then carries items back to the dishwashing area in an approved manner. Maintain an adequate level of required supplies at all times. Maintain a high standard of cleanliness in assigned areas at all times. Replenish ice in coke machine and bar area, replacing condiments in proper area Reset tables in a prompt and efficient manner, keeping floor area under table clean. Work with the servers, as a team, to provide excellent and ongoing service to our guests. Adhere to regulatory, departmental and company policies. ADDITIONAL JOB DUTIES: Other duties as assigned. Refill water glasses and coffee cups as required. Act as a role model to other employees and always present oneself as a credit to Harrah's, and encourages others to do the same. EDUCATION AND/OR EXPERIENCE: High school diploma or GED preferred QUALIFICATIONS:The requirements listed are representative of the knowledge, skill and/or ability required to fulfill the obligations of this position. Must be able to balance a service tray on shoulder. Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance. Must be able to demonstrate basic communications skills in English during interactions with guest, co-workers and management staff. Must have a sense of urgency and react to changing business demands. PHYSICAL DEMANDS AND WORK ENVIRONMENT:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to maneuver to all areas of assigned restaurant throughout entire shift. Must be able to lift trays and bus tubs with heavy items at shoulder level. Must be able to clean tables in a timely fashion. Must be able to lift up to 50 pounds and be able to reach across tables. Must be able to push or pull 300 lbs. on a cart or dolly. Must be able to stoop and bend as necessary. Must be able to tolerate areas containing secondary smoke. Must be able to work at a fast pace and in stressful situations. Must be able to respond to visual and aural cues. DISCLAIMER: Preference is given to Ak-Chin community members and members of other recognized Arizona tribes.
JOB SUMMARY:Position is responsible for supervising the daily operation of the Front Office area. The main areas of supervision include: Front Desk and VIP Services. Recommends and implements services and procedural changes. Monitors and controls expenses within approved budget constraints.ESSENTIAL JOB FUNCTIONS: Supervise the Front Desk and VIP employees; interview, schedule, train, develop, empower, coach and counsel, recommend performance reviews, resolve problems, provide open communications and recommend discipline and termination as appropriate. Develop Standard Operating Procedures which govern the daily operations of the guest service area. Supervise for compliance of Standard Operating Procedures, safety regulations and ensure the optimal level of quality service and hospitality are provided to the hotel guests. Coordinate and supervise the activities and foster good relations with event coordinators, meeting planners, on-site contacts, travel organizations, limo services, etc., to provide the maximum level of quality service. Assist the Sales and Marketing Departments in attracting and retaining customers by providing customers top quality customer service. Provide information and assist employees in recommending area restaurants, theaters, community events, activities, etc., to ensure optimum guest satisfaction. Monitor the Department budget to minimize expenses. Implement emergency training procedures to ensure appropriate protection of the hotel guests, staff and company assets. Maintain a knowledge of emergency procedures including guest related responsibilities and evacuation procedures. Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested. Perform other tasks as assigned by the Hotel Operations Manager.EDUCATION AND EXPERIENCE:One to two years of post high school education.One to two full years of employment in a related position within this company or other hotel organization(s).OTHER MINIMUM QUALIFICATIONS: Requires thorough knowledge of guest services and the hotel services, policies, procedures and operations, Front Desk and Casino/VIP Operations. General knowledge of other hotel departments. Supervisory/management skills. Requires the ability to compile facts and figures. Ability to make occasional decisions guided by established policies and procedures. Oral and written communication skills. Ability to develop and enforce Standard Operating Procedures.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to work flexible hours including evenings, weekends, and holidays as needed. Must be able to stand or walk for an extended for the entire shift. Must be able to speak, read, write and understand English. Must be able to tolerate areas containing second hand smoke. Ability to maintain regular, predictable attendance according to schedule Fast paced environment, multiple tasks to be handled under time constraint. Must be able to handle a heavy business volume, and sensitive situations relating to team member and guest problems, in a timely manner. Ability to simultaneously manage several projects, and not be frustrated by changing priorities and unforeseen obstacles to achieving objectives. Respond to visual and aural cues. Must have manual dexterity to operate all office equipment. Must be able to recognize and respond to individuals with questions. Must be able to maneuver around office and property. Must be able to work independently. Must be able to lift and carry 10 pounds. Must be able to bend, crouch, kneel, twist and work at a desk/counter when performing functions of the job.The above statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.As a part of the new hire process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended, except where applicable law requires that such pre-employment screening occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.DIRECTLY SUPERVISES (PLEASE LIST POSITION TITLES):Front Desk and VIP Leads, Supervisor or Chief ClerksFront Desk and VIP ClerksDisclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
Apr 14, 2024
Full time
JOB SUMMARY:Position is responsible for supervising the daily operation of the Front Office area. The main areas of supervision include: Front Desk and VIP Services. Recommends and implements services and procedural changes. Monitors and controls expenses within approved budget constraints.ESSENTIAL JOB FUNCTIONS: Supervise the Front Desk and VIP employees; interview, schedule, train, develop, empower, coach and counsel, recommend performance reviews, resolve problems, provide open communications and recommend discipline and termination as appropriate. Develop Standard Operating Procedures which govern the daily operations of the guest service area. Supervise for compliance of Standard Operating Procedures, safety regulations and ensure the optimal level of quality service and hospitality are provided to the hotel guests. Coordinate and supervise the activities and foster good relations with event coordinators, meeting planners, on-site contacts, travel organizations, limo services, etc., to provide the maximum level of quality service. Assist the Sales and Marketing Departments in attracting and retaining customers by providing customers top quality customer service. Provide information and assist employees in recommending area restaurants, theaters, community events, activities, etc., to ensure optimum guest satisfaction. Monitor the Department budget to minimize expenses. Implement emergency training procedures to ensure appropriate protection of the hotel guests, staff and company assets. Maintain a knowledge of emergency procedures including guest related responsibilities and evacuation procedures. Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested. Perform other tasks as assigned by the Hotel Operations Manager.EDUCATION AND EXPERIENCE:One to two years of post high school education.One to two full years of employment in a related position within this company or other hotel organization(s).OTHER MINIMUM QUALIFICATIONS: Requires thorough knowledge of guest services and the hotel services, policies, procedures and operations, Front Desk and Casino/VIP Operations. General knowledge of other hotel departments. Supervisory/management skills. Requires the ability to compile facts and figures. Ability to make occasional decisions guided by established policies and procedures. Oral and written communication skills. Ability to develop and enforce Standard Operating Procedures.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to work flexible hours including evenings, weekends, and holidays as needed. Must be able to stand or walk for an extended for the entire shift. Must be able to speak, read, write and understand English. Must be able to tolerate areas containing second hand smoke. Ability to maintain regular, predictable attendance according to schedule Fast paced environment, multiple tasks to be handled under time constraint. Must be able to handle a heavy business volume, and sensitive situations relating to team member and guest problems, in a timely manner. Ability to simultaneously manage several projects, and not be frustrated by changing priorities and unforeseen obstacles to achieving objectives. Respond to visual and aural cues. Must have manual dexterity to operate all office equipment. Must be able to recognize and respond to individuals with questions. Must be able to maneuver around office and property. Must be able to work independently. Must be able to lift and carry 10 pounds. Must be able to bend, crouch, kneel, twist and work at a desk/counter when performing functions of the job.The above statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.As a part of the new hire process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended, except where applicable law requires that such pre-employment screening occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.DIRECTLY SUPERVISES (PLEASE LIST POSITION TITLES):Front Desk and VIP Leads, Supervisor or Chief ClerksFront Desk and VIP ClerksDisclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
Description: Part time jobs now available. Work evenings and/or weekends (Must be available at least one weekend day). Free Food, flexible hours and $16.00 to START! Students start now and have a job with up to 40 hours for the summer Now offering: Tuition Assistance (up to $2,500 - $3,000 annually) for eligible employees! Free Meals and uniforms Employer matching 401k for eligible employees! Health Insurance for eligible employees! Great starting pay! Unlimited advancement potential! Flexible schedules -nights and weekends McDonald's cares about their employees and that's why we provide them with an opportunity to learn, grow, and succeed every day. By offering industry-leading education programs and world-class training, we provide opportunities that inspire confidence and foster valuable skills to help employees thrive wherever they are on their journey, whether they stay at McDonald's or go elsewhere. There is a reason more than 80% of employees are proud to work at McDonald's and would recommend working at one of our restaurants. A Crew Team Member at McDonald's is more than just a paycheck - it's a chance to gain life skills and grow as an individual. And for anyone willing to take advantage of these opportunities we're committed to becoming America's Best First Job. See a day in the life of a Crew Team Member at McDonald's Requirements: We believe in letting you do you. If you're looking for a part-time job that supports your full-time ambition, you've come to the right place. Crew member opportunities are available practically anytime: breakfast, lunch, late nights, weekends - whatever. You'll find out that a McDonald's crew job can help you grow with top notch training as well as our Archways to Opportunity education programs that offer high school completion courses, upfront college tuition assistance and English Language courses. McDonald's can take you anywhere, and give you the benefits you need for your life while doing so. So what does a member of our Crew Team get to do Connect with customers to ensure they have a positive experience Help customers order their favorite McDonald's meals Prepare all of McDonald's World Famous food Partner with other Crew and Managers to meet daily goals and have fun Keep the restaurant looking fantastic All you'll need is an outstanding attitude, willingness to learn and grow and the capability to excel in a fast-paced, team environment. We'll teach you the rest. For job openings on your schedule - part time or full time - give us a try. You must be 16 years of age or older to work as a Crew Member at McDonald's. Additional Info: This job posting contains some information about what it is like to work in a McDonald's restaurant, but it is not a complete job description. People who work in a McDonald's restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job. By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald's USA. I understand that this franchisee is a separate company and a separate employer from McDonald's USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald's USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices. This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald's USA. This franchisee owns a license to use McDonald's logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald's USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald's USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald's USA has no control over employment matters at the restaurant. McDonald's USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.
Apr 11, 2024
Full time
Description: Part time jobs now available. Work evenings and/or weekends (Must be available at least one weekend day). Free Food, flexible hours and $16.00 to START! Students start now and have a job with up to 40 hours for the summer Now offering: Tuition Assistance (up to $2,500 - $3,000 annually) for eligible employees! Free Meals and uniforms Employer matching 401k for eligible employees! Health Insurance for eligible employees! Great starting pay! Unlimited advancement potential! Flexible schedules -nights and weekends McDonald's cares about their employees and that's why we provide them with an opportunity to learn, grow, and succeed every day. By offering industry-leading education programs and world-class training, we provide opportunities that inspire confidence and foster valuable skills to help employees thrive wherever they are on their journey, whether they stay at McDonald's or go elsewhere. There is a reason more than 80% of employees are proud to work at McDonald's and would recommend working at one of our restaurants. A Crew Team Member at McDonald's is more than just a paycheck - it's a chance to gain life skills and grow as an individual. And for anyone willing to take advantage of these opportunities we're committed to becoming America's Best First Job. See a day in the life of a Crew Team Member at McDonald's Requirements: We believe in letting you do you. If you're looking for a part-time job that supports your full-time ambition, you've come to the right place. Crew member opportunities are available practically anytime: breakfast, lunch, late nights, weekends - whatever. You'll find out that a McDonald's crew job can help you grow with top notch training as well as our Archways to Opportunity education programs that offer high school completion courses, upfront college tuition assistance and English Language courses. McDonald's can take you anywhere, and give you the benefits you need for your life while doing so. So what does a member of our Crew Team get to do Connect with customers to ensure they have a positive experience Help customers order their favorite McDonald's meals Prepare all of McDonald's World Famous food Partner with other Crew and Managers to meet daily goals and have fun Keep the restaurant looking fantastic All you'll need is an outstanding attitude, willingness to learn and grow and the capability to excel in a fast-paced, team environment. We'll teach you the rest. For job openings on your schedule - part time or full time - give us a try. You must be 16 years of age or older to work as a Crew Member at McDonald's. Additional Info: This job posting contains some information about what it is like to work in a McDonald's restaurant, but it is not a complete job description. People who work in a McDonald's restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job. By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald's USA. I understand that this franchisee is a separate company and a separate employer from McDonald's USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald's USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices. This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald's USA. This franchisee owns a license to use McDonald's logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald's USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald's USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald's USA has no control over employment matters at the restaurant. McDonald's USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.