Collin Street Bakery: Head of Restaurant Operations 127 YEARS IN THE BAKING! Headquartered in Corsicana, TX (50 miles south of Dallas) Collin Street Bakery is an historic, 4th generation, family-owned business, founded in 1896. Collin Street strives to live out our mission of Bonding Friends and Families Together Across Generations. We do so by exemplifying our core values: The Golden Rule, Teamwork, Customer Centric, Do What It Takes, and Own Your Results. Though Collin Street Bakery is predominantly a mail order/ecommerce business, it maintains 4 brick and mortar bakeshops each located on various Texas Highways. The Collin Street Bakery has multiple business units under 1 roof including, but not limited too: a manufacturing plant, shipping warehouse, call center, 4 bakery cafés and a corporate office. Collin Street has multiple sales channels including Direct to Consumer (through our website, as well as 3 rd party websites like Amazon), Wholesale, and Retail Sales through our 4-store chain. The Head of Restaurant Operations leads the retail bakeshop wing of our business. We are seeking a hands-on, multi-unit restaurant operator who gets it , wants it , has the capacity to do it , and has a proven track record of success . Our restaurants are staffed with hard-working teams who make and serve fantastic products. We are seeking a leader who is excited to jump in at each location and make a big difference. Our goal is to fine tune our operations on the ground, grow sales, lower our break-even point, and standardize processes, all with an eye toward scaling the model to more locations. This leader is expected to operate predominantly from store level. Job Summary: Our goal for this leader is to improve, refine, and organize our 4 existing locations with an eye toward future growth. We are looking for someone who leads from the front, and by example. This person is responsible for building consistency in our processes as well as training, hiring, firing, rewarding, and holding each team accountable. This is not an office job. The Head of Restaurant Operations reports directly to the company owners and works with executive-level peers on a daily basis. They are also expected to spend 60% of their work week in the stores, including weekends, to guide operations from the ground. This role has several direct reports including Store Managers, leadership teams, and 1-2 executive support staff. Responsibilities: Be a wholesome, positive, and energetic cultural leader in the business who embodies our core values. Build processes and procedures. Build and lead all aspects of training. Maintain full P&L accountability for all bakeshop/cafe locations. Work alongside ownership and the executive leadership team to build a strategy for growth. Grow sales through increased customer counts and average ticket sales. Lower our break-even points with keen efficiency strategies. Collaborate with other managers and supervisors to create and implement processes that promote a positive and efficient team working environment. Bring complete consistency to our products and services across each location. Cast a vision for the future. Align with current restaurant management teams as a great supportive coach. Execute waste reduction strategies. Oversee and execute the implementation of new point of sales system. Qualifications: Extensive experience in restaurant operations Exemplify our core values Experience bringing order to chaos and building systems from scratch. Extensive experience managing multiple locations from the ground. Experience opening new locations and rolling out new concepts. Experience in leading teams, departments, and budgets. Excellent organizational, leadership, and communication skills. Expertise in managing the front and back of the house. A strong business and financial acumen. Ability to work collaboratively with other managers, supervisors, and staff. Experience with budget management and cost control. Must be able to stand for the entire duration of shift, lift 50lbs, and bend/squat/twist repeatedly. Job Type: Full-time Pay: $100,000 base salary + up to $25,000 in additional results driven Bonus potential. Benefits: GREAT and Affordable Full Healthcare Coverage Dental/Vision Health Savings Accounts Supplemental Medical Coverage Group Life Insurance Voluntary Life Insurance Short/Long Term Disability 401K with a Match Free meals and product at all CSB restaurant locations Schedule: 2 days in the office, 3 days at store level with a focus on the weekends. Experience: 5 years (Required) Language: English (Required) Compensation details: 00 PI11a7249f1-
Apr 19, 2024
Full time
Collin Street Bakery: Head of Restaurant Operations 127 YEARS IN THE BAKING! Headquartered in Corsicana, TX (50 miles south of Dallas) Collin Street Bakery is an historic, 4th generation, family-owned business, founded in 1896. Collin Street strives to live out our mission of Bonding Friends and Families Together Across Generations. We do so by exemplifying our core values: The Golden Rule, Teamwork, Customer Centric, Do What It Takes, and Own Your Results. Though Collin Street Bakery is predominantly a mail order/ecommerce business, it maintains 4 brick and mortar bakeshops each located on various Texas Highways. The Collin Street Bakery has multiple business units under 1 roof including, but not limited too: a manufacturing plant, shipping warehouse, call center, 4 bakery cafés and a corporate office. Collin Street has multiple sales channels including Direct to Consumer (through our website, as well as 3 rd party websites like Amazon), Wholesale, and Retail Sales through our 4-store chain. The Head of Restaurant Operations leads the retail bakeshop wing of our business. We are seeking a hands-on, multi-unit restaurant operator who gets it , wants it , has the capacity to do it , and has a proven track record of success . Our restaurants are staffed with hard-working teams who make and serve fantastic products. We are seeking a leader who is excited to jump in at each location and make a big difference. Our goal is to fine tune our operations on the ground, grow sales, lower our break-even point, and standardize processes, all with an eye toward scaling the model to more locations. This leader is expected to operate predominantly from store level. Job Summary: Our goal for this leader is to improve, refine, and organize our 4 existing locations with an eye toward future growth. We are looking for someone who leads from the front, and by example. This person is responsible for building consistency in our processes as well as training, hiring, firing, rewarding, and holding each team accountable. This is not an office job. The Head of Restaurant Operations reports directly to the company owners and works with executive-level peers on a daily basis. They are also expected to spend 60% of their work week in the stores, including weekends, to guide operations from the ground. This role has several direct reports including Store Managers, leadership teams, and 1-2 executive support staff. Responsibilities: Be a wholesome, positive, and energetic cultural leader in the business who embodies our core values. Build processes and procedures. Build and lead all aspects of training. Maintain full P&L accountability for all bakeshop/cafe locations. Work alongside ownership and the executive leadership team to build a strategy for growth. Grow sales through increased customer counts and average ticket sales. Lower our break-even points with keen efficiency strategies. Collaborate with other managers and supervisors to create and implement processes that promote a positive and efficient team working environment. Bring complete consistency to our products and services across each location. Cast a vision for the future. Align with current restaurant management teams as a great supportive coach. Execute waste reduction strategies. Oversee and execute the implementation of new point of sales system. Qualifications: Extensive experience in restaurant operations Exemplify our core values Experience bringing order to chaos and building systems from scratch. Extensive experience managing multiple locations from the ground. Experience opening new locations and rolling out new concepts. Experience in leading teams, departments, and budgets. Excellent organizational, leadership, and communication skills. Expertise in managing the front and back of the house. A strong business and financial acumen. Ability to work collaboratively with other managers, supervisors, and staff. Experience with budget management and cost control. Must be able to stand for the entire duration of shift, lift 50lbs, and bend/squat/twist repeatedly. Job Type: Full-time Pay: $100,000 base salary + up to $25,000 in additional results driven Bonus potential. Benefits: GREAT and Affordable Full Healthcare Coverage Dental/Vision Health Savings Accounts Supplemental Medical Coverage Group Life Insurance Voluntary Life Insurance Short/Long Term Disability 401K with a Match Free meals and product at all CSB restaurant locations Schedule: 2 days in the office, 3 days at store level with a focus on the weekends. Experience: 5 years (Required) Language: English (Required) Compensation details: 00 PI11a7249f1-
PRINCIPAL DUTIES AND RESPONSIBILITIES: General Quality Control. Responsible for packing product that are within specifications, including size, color, shape, etc. Assigned to clear jams in packing/labeling/casing area. Produce to product specifications as specified by the customer Assist other general helper roles as assigned Maintain the area clean and safe - general housekeeping. OTHER DUTIES AND RESPONSIBILITIES: Commit to a continuous improvement work team environment Work weekends as assigned Other duties and/or projects assigned SCOPE DATA: No direct reports Reports to Plant Manager/takes direction from Foreperson WORKING RELATIONSHIP : Works closely with oven operator, packaging lead, quality and maintenance staff as needed; as well as other general helper positions PHYSICAL DEMANDS: Pushing, pulling, bending Must be able to lift up to 50 pounds QUALIFICATIONS REQUIRED: Education: High School Diploma or equivalent Experience (Years/Type): Entry level About us : Alpha Baking Company, Inc., a national distributor of breads, rolls and buns, as well as sweet goods, was founded in 1979. Headquartered in Chicago, Alpha Baking has three production plants in Illinois and others in Indiana, Michigan, and Wisconsin. Alpha Baking's retail brands include S. Rosen's, MaryAnn, Natural Ovens Bakery, Kreamo, and Golden Hearth, with additional product sold under private label agreements and the Alpha Baking foodservice brand. Our broad array of products can be found in national restaurant chains, quick service restaurants, schools, institutions, major league sports franchises, national grocery chains and independent grocery stores. EEO statement : We are an equal opportunity employer with policies prohibiting unlawful discrimination on the basis of any protected classification under applicable local, state and/or federal laws which include race, color religion, sex, national origin, sexual orientation, gender identity, disability status or veteran status, Alpha Baking Company, Inc. is an Affirmative Action/Equal Employment Opportunity Employer. Location information General Helper
Apr 13, 2024
Full time
PRINCIPAL DUTIES AND RESPONSIBILITIES: General Quality Control. Responsible for packing product that are within specifications, including size, color, shape, etc. Assigned to clear jams in packing/labeling/casing area. Produce to product specifications as specified by the customer Assist other general helper roles as assigned Maintain the area clean and safe - general housekeeping. OTHER DUTIES AND RESPONSIBILITIES: Commit to a continuous improvement work team environment Work weekends as assigned Other duties and/or projects assigned SCOPE DATA: No direct reports Reports to Plant Manager/takes direction from Foreperson WORKING RELATIONSHIP : Works closely with oven operator, packaging lead, quality and maintenance staff as needed; as well as other general helper positions PHYSICAL DEMANDS: Pushing, pulling, bending Must be able to lift up to 50 pounds QUALIFICATIONS REQUIRED: Education: High School Diploma or equivalent Experience (Years/Type): Entry level About us : Alpha Baking Company, Inc., a national distributor of breads, rolls and buns, as well as sweet goods, was founded in 1979. Headquartered in Chicago, Alpha Baking has three production plants in Illinois and others in Indiana, Michigan, and Wisconsin. Alpha Baking's retail brands include S. Rosen's, MaryAnn, Natural Ovens Bakery, Kreamo, and Golden Hearth, with additional product sold under private label agreements and the Alpha Baking foodservice brand. Our broad array of products can be found in national restaurant chains, quick service restaurants, schools, institutions, major league sports franchises, national grocery chains and independent grocery stores. EEO statement : We are an equal opportunity employer with policies prohibiting unlawful discrimination on the basis of any protected classification under applicable local, state and/or federal laws which include race, color religion, sex, national origin, sexual orientation, gender identity, disability status or veteran status, Alpha Baking Company, Inc. is an Affirmative Action/Equal Employment Opportunity Employer. Location information General Helper
Job Description H-E-B needs energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first.As a Food Service Representative, you'll provide a well-stocked, well-maintained department while providing superior customer service. You'll prepare, package, and merchandise fresh product on a daily basis while maintaining all department and food safety / sanitation standards.Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources People drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company.Do you have a:HEART FOR PEOPLE commitment to work hard to make sure People come first?HEAD FOR BUSINESS a strong sense of how what you do affects our Customers and our success?PASSION FOR RESULTS initiative to step up and do what needs doing?We are looking for:- a high school diploma- communication and interpersonal skills; ability to work in a fast-paced environmentWhat is the work?Customer Service:- Provides superior customer service- Takes orders from customers by telephone or in person- Answers customer questions regarding products; assists them with selectionsFood Service / Production:- Prepares, packages, and merchandises fresh product effectively- Slices, packages, labels, rotates, and culls products for poor quality- Assists in technical areas as needed (e.g., basic set-up and clean-up processes)Sales:- Uses suggestive selling techniques and basic product knowledge to meet customer needs and build department salesFood Safety:- Cleans and sanitizes display cases- Operates / maintains equipment properly- Complies with H-E-B food safety and sanitation standards- Complies with department / Store operating proceduresAdditional Department-Specific Responsibilities:BAKERY:- Records production and shrink to aid in production planning- Assists in technical areas as needed (e.g., baking, frying, and decorating)- Culls bakery products for poor quality, expiration datesDELI:- Takes care of service counter Customers- Uses ordering system applications- Uses Fresh Production Planner- Performs inventory management processes (MSI, PAW) as required- If applicable, ensures catering orders are prepared and ready in time for Customer pickup- Performs all sanitation and maintenance tasks for Deli slicersPREPARED FOODS:- Serves / packages products at customer's request- Educates customers on preparation / reheating instructions of prepared foods- Prepackages condiments (sauces, dressings) for prepared food items- Cuts, slices, dices, chops, food in preparation for chefWhat is your background?- Minimum age 18 (mandatory)- High school diploma, or equivalent- Completion of Company Orientation, and food safety and sanitation training upon hireDo you have what it takes to be a fit as an H-E-B Food Service Representative?- Knowledge of computer systems and equipment (e.g., PC, symbol, scales, label machine)- Strong customer service skills- Communication and interpersonal skills- Reading and writing skills- Planning and organizing skillsCan you - Function in a fast-paced, retail environment, in detailed and precise tasks- Work with Customers, staying attentive to their needs- Perform the following, based on your Department?Bakery:- Constantly reach at waist, grasp- Frequently stand, walk, reach at shoulder, bend - Occasionally sit, reach overhead, reach at knee, reach at floor, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements, shoulder abduction- Occasionally be exposed to wet, cold, hot conditions, loud noise- Demonstrate the ability to lift 50 lbs, and manage in excess of 70 lbsDeli:- Constantly reach at waist, grasp- Frequently stand, walk, stoop- Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements- Occasionally be exposed to wet, cold, hot conditions, loud noise- Demonstrate the ability to lift 55 lbs, and manage in excess of 65 lbs While there may be exceptions, the measurements noted are generally defined as Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.08-2021
Apr 12, 2024
Full time
Job Description H-E-B needs energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first.As a Food Service Representative, you'll provide a well-stocked, well-maintained department while providing superior customer service. You'll prepare, package, and merchandise fresh product on a daily basis while maintaining all department and food safety / sanitation standards.Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources People drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company.Do you have a:HEART FOR PEOPLE commitment to work hard to make sure People come first?HEAD FOR BUSINESS a strong sense of how what you do affects our Customers and our success?PASSION FOR RESULTS initiative to step up and do what needs doing?We are looking for:- a high school diploma- communication and interpersonal skills; ability to work in a fast-paced environmentWhat is the work?Customer Service:- Provides superior customer service- Takes orders from customers by telephone or in person- Answers customer questions regarding products; assists them with selectionsFood Service / Production:- Prepares, packages, and merchandises fresh product effectively- Slices, packages, labels, rotates, and culls products for poor quality- Assists in technical areas as needed (e.g., basic set-up and clean-up processes)Sales:- Uses suggestive selling techniques and basic product knowledge to meet customer needs and build department salesFood Safety:- Cleans and sanitizes display cases- Operates / maintains equipment properly- Complies with H-E-B food safety and sanitation standards- Complies with department / Store operating proceduresAdditional Department-Specific Responsibilities:BAKERY:- Records production and shrink to aid in production planning- Assists in technical areas as needed (e.g., baking, frying, and decorating)- Culls bakery products for poor quality, expiration datesDELI:- Takes care of service counter Customers- Uses ordering system applications- Uses Fresh Production Planner- Performs inventory management processes (MSI, PAW) as required- If applicable, ensures catering orders are prepared and ready in time for Customer pickup- Performs all sanitation and maintenance tasks for Deli slicersPREPARED FOODS:- Serves / packages products at customer's request- Educates customers on preparation / reheating instructions of prepared foods- Prepackages condiments (sauces, dressings) for prepared food items- Cuts, slices, dices, chops, food in preparation for chefWhat is your background?- Minimum age 18 (mandatory)- High school diploma, or equivalent- Completion of Company Orientation, and food safety and sanitation training upon hireDo you have what it takes to be a fit as an H-E-B Food Service Representative?- Knowledge of computer systems and equipment (e.g., PC, symbol, scales, label machine)- Strong customer service skills- Communication and interpersonal skills- Reading and writing skills- Planning and organizing skillsCan you - Function in a fast-paced, retail environment, in detailed and precise tasks- Work with Customers, staying attentive to their needs- Perform the following, based on your Department?Bakery:- Constantly reach at waist, grasp- Frequently stand, walk, reach at shoulder, bend - Occasionally sit, reach overhead, reach at knee, reach at floor, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements, shoulder abduction- Occasionally be exposed to wet, cold, hot conditions, loud noise- Demonstrate the ability to lift 50 lbs, and manage in excess of 70 lbsDeli:- Constantly reach at waist, grasp- Frequently stand, walk, stoop- Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements- Occasionally be exposed to wet, cold, hot conditions, loud noise- Demonstrate the ability to lift 55 lbs, and manage in excess of 65 lbs While there may be exceptions, the measurements noted are generally defined as Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.08-2021
H-E-B needs energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first. As a Food Service Representative, you'll provide a well-stocked, well-maintained department while providing superior customer service. You'll prepare, package, and merchandise fresh product on a daily basis while maintaining all department and food safety / sanitation standards. Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources People drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company. Do you have a: HEART FOR PEOPLE commitment to work hard to make sure People come first? HEAD FOR BUSINESS a strong sense of how what you do affects our Customers and our success? PASSION FOR RESULTS initiative to step up and do what needs doing? We are looking for: - a high school diploma - communication and interpersonal skills; ability to work in a fast-paced environment What is the work? Customer Service: - Provides superior customer service - Takes orders from customers by telephone or in person - Answers customer questions regarding products; assists them with selections Food Service / Production: - Prepares, packages, and merchandises fresh product effectively - Slices, packages, labels, rotates, and culls products for poor quality - Assists in technical areas as needed (e.g., basic set-up and clean-up processes) Sales: - Uses suggestive selling techniques and basic product knowledge to meet customer needs and build department sales Food Safety: - Cleans and sanitizes display cases - Operates / maintains equipment properly - Complies with H-E-B food safety and sanitation standards - Complies with department / Store operating procedures Additional Department-Specific Responsibilities: BAKERY: - Records production and shrink to aid in production planning - Assists in technical areas as needed (e.g., baking, frying, and decorating) - Culls bakery products for poor quality, expiration dates DELI: - Takes care of service counter Customers - Uses ordering system applications - Uses Fresh Production Planner - Performs inventory management processes (MSI, PAW) as required - If applicable, ensures catering orders are prepared and ready in time for Customer pickup - Performs all sanitation and maintenance tasks for Deli slicers PREPARED FOODS: - Serves / packages products at customer's request - Educates customers on preparation / reheating instructions of prepared foods - Prepackages condiments (sauces, dressings) for prepared food items - Cuts, slices, dices, chops, food in preparation for chef What is your background? - Minimum age 18 (mandatory) - High school diploma, or equivalent - Completion of Company Orientation, and food safety and sanitation training upon hire Do you have what it takes to be a fit as an H-E-B Food Service Representative? - Knowledge of computer systems and equipment (e.g., PC, symbol, scales, label machine) - Strong customer service skills - Communication and interpersonal skills - Reading and writing skills - Planning and organizing skills Can you - Function in a fast-paced, retail environment, in detailed and precise tasks - Work with Customers, staying attentive to their needs - Perform the following, based on your Department? Bakery: - Constantly reach at waist, grasp - Frequently stand, walk, reach at shoulder, bend - Occasionally sit, reach overhead, reach at knee, reach at floor, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements, shoulder abduction - Occasionally be exposed to wet, cold, hot conditions, loud noise - Demonstrate the ability to lift 50 lbs, and manage in excess of 70 lbs Deli: - Constantly reach at waist, grasp - Frequently stand, walk, stoop - Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements - Occasionally be exposed to wet, cold, hot conditions, loud noise - Demonstrate the ability to lift 55 lbs, and manage in excess of 65 lbs While there may be exceptions, the measurements noted are generally defined as Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager. 08-2021
Mar 29, 2024
Full time
H-E-B needs energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first. As a Food Service Representative, you'll provide a well-stocked, well-maintained department while providing superior customer service. You'll prepare, package, and merchandise fresh product on a daily basis while maintaining all department and food safety / sanitation standards. Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources People drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company. Do you have a: HEART FOR PEOPLE commitment to work hard to make sure People come first? HEAD FOR BUSINESS a strong sense of how what you do affects our Customers and our success? PASSION FOR RESULTS initiative to step up and do what needs doing? We are looking for: - a high school diploma - communication and interpersonal skills; ability to work in a fast-paced environment What is the work? Customer Service: - Provides superior customer service - Takes orders from customers by telephone or in person - Answers customer questions regarding products; assists them with selections Food Service / Production: - Prepares, packages, and merchandises fresh product effectively - Slices, packages, labels, rotates, and culls products for poor quality - Assists in technical areas as needed (e.g., basic set-up and clean-up processes) Sales: - Uses suggestive selling techniques and basic product knowledge to meet customer needs and build department sales Food Safety: - Cleans and sanitizes display cases - Operates / maintains equipment properly - Complies with H-E-B food safety and sanitation standards - Complies with department / Store operating procedures Additional Department-Specific Responsibilities: BAKERY: - Records production and shrink to aid in production planning - Assists in technical areas as needed (e.g., baking, frying, and decorating) - Culls bakery products for poor quality, expiration dates DELI: - Takes care of service counter Customers - Uses ordering system applications - Uses Fresh Production Planner - Performs inventory management processes (MSI, PAW) as required - If applicable, ensures catering orders are prepared and ready in time for Customer pickup - Performs all sanitation and maintenance tasks for Deli slicers PREPARED FOODS: - Serves / packages products at customer's request - Educates customers on preparation / reheating instructions of prepared foods - Prepackages condiments (sauces, dressings) for prepared food items - Cuts, slices, dices, chops, food in preparation for chef What is your background? - Minimum age 18 (mandatory) - High school diploma, or equivalent - Completion of Company Orientation, and food safety and sanitation training upon hire Do you have what it takes to be a fit as an H-E-B Food Service Representative? - Knowledge of computer systems and equipment (e.g., PC, symbol, scales, label machine) - Strong customer service skills - Communication and interpersonal skills - Reading and writing skills - Planning and organizing skills Can you - Function in a fast-paced, retail environment, in detailed and precise tasks - Work with Customers, staying attentive to their needs - Perform the following, based on your Department? Bakery: - Constantly reach at waist, grasp - Frequently stand, walk, reach at shoulder, bend - Occasionally sit, reach overhead, reach at knee, reach at floor, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements, shoulder abduction - Occasionally be exposed to wet, cold, hot conditions, loud noise - Demonstrate the ability to lift 50 lbs, and manage in excess of 70 lbs Deli: - Constantly reach at waist, grasp - Frequently stand, walk, stoop - Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements - Occasionally be exposed to wet, cold, hot conditions, loud noise - Demonstrate the ability to lift 55 lbs, and manage in excess of 65 lbs While there may be exceptions, the measurements noted are generally defined as Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager. 08-2021