HHarrah's New Orleans Casino & Hotel earned recognition as a City Business Best Places to Work honoree, and was named Large Employer in the New Orleans area by the Times-Picayune Top Workplaces program. A destination property in the heart of the city, we are continually striving to attract the best talent to provide exceptional experiences for our guests.BENEFITS: Harrah's New Orleans is proud to offer our Krewe a professional, fun, and welcoming atmosphere. Our employees also enjoy exclusive benefits, such as: FREE Employee Parking Discounted Bus Passes Free Employee Assistance Program Employee Discount Program on Hotel Rooms Fun and Free Employee Events JOB SUMMARY: The Experienced Poker Dealer/Supervisor Dual-Rate implements and ensures compliance with approved procedures, train, supervise and monitor performance of employee to ensure smooth and efficient gaming during shift. Responsible for the protection of the Horseshoe's assets within assigned areas. GENERAL REQUIREMENTS: Must possess a valid Louisiana Gaming License. Basic knowledge of a Casino Credit system beneficial. Previous experience in a leadership position preferred. Game knowledge/experience of at least two Pit Games required. ESSENTIAL DUTIES AND RESPONSIBILITIES: Includes the following. Other duties may be assigned. Safeguard casino assets. Implements and ensures compliance with company policies, procedures and gaming regulatory requirements. Specifically supervise the operation of an assigned number of tables and dealers. Responsible for the training and equitable treatment of all table games personnel. Ensure fills/credits are handled according to policy. Promote outstanding guest relations. Assist in answering questions or resolving disputes. Promote the following within the department and among all associates: Create an atmosphere of fun for all casino guests. Encourage mutual respect, dignity, and integrity with all associates by setting a positive example at all times. Instill an atmosphere that encourages associates to share ideas, discuss concerns and resolve disputes. Retain associates through personal involvement in associate training and development. Support and maintain Horseshoe courtesy guidelines. Perform other duties as assigned. Directly supervises an assigned number of dealers. Signatory ability includes; orders for fills and credits, fills and credits slips, key control, markers and customer balance records, table inventory forms, and complimentary rooms, food, beverage. DEMANDS NECESSARY TO COMPLETE ESSENTIAL JOB FUNCTIONS: PHYSICAL & MENTAL: Must be able to maneuver in between Poker tables. Must be able to reach, pull, bend, crouch, and kneel around Poker tables and Poker bank. Must be able to lift up to 30 pounds. Must be able to respond to visual and aural cues. Must present a well-groomed appearance. Must be able to read, write, speak, and understand English. WORK ENVIRONMENT: Must be able to tolerate areas containing second hand smoke, high noise levels, bright lights and dust. Ability to work at a fast pace and in stressful situations. Must be able to work any day of the week and any shift. GAMING PERMIT: Non-Key
Apr 14, 2024
Full time
HHarrah's New Orleans Casino & Hotel earned recognition as a City Business Best Places to Work honoree, and was named Large Employer in the New Orleans area by the Times-Picayune Top Workplaces program. A destination property in the heart of the city, we are continually striving to attract the best talent to provide exceptional experiences for our guests.BENEFITS: Harrah's New Orleans is proud to offer our Krewe a professional, fun, and welcoming atmosphere. Our employees also enjoy exclusive benefits, such as: FREE Employee Parking Discounted Bus Passes Free Employee Assistance Program Employee Discount Program on Hotel Rooms Fun and Free Employee Events JOB SUMMARY: The Experienced Poker Dealer/Supervisor Dual-Rate implements and ensures compliance with approved procedures, train, supervise and monitor performance of employee to ensure smooth and efficient gaming during shift. Responsible for the protection of the Horseshoe's assets within assigned areas. GENERAL REQUIREMENTS: Must possess a valid Louisiana Gaming License. Basic knowledge of a Casino Credit system beneficial. Previous experience in a leadership position preferred. Game knowledge/experience of at least two Pit Games required. ESSENTIAL DUTIES AND RESPONSIBILITIES: Includes the following. Other duties may be assigned. Safeguard casino assets. Implements and ensures compliance with company policies, procedures and gaming regulatory requirements. Specifically supervise the operation of an assigned number of tables and dealers. Responsible for the training and equitable treatment of all table games personnel. Ensure fills/credits are handled according to policy. Promote outstanding guest relations. Assist in answering questions or resolving disputes. Promote the following within the department and among all associates: Create an atmosphere of fun for all casino guests. Encourage mutual respect, dignity, and integrity with all associates by setting a positive example at all times. Instill an atmosphere that encourages associates to share ideas, discuss concerns and resolve disputes. Retain associates through personal involvement in associate training and development. Support and maintain Horseshoe courtesy guidelines. Perform other duties as assigned. Directly supervises an assigned number of dealers. Signatory ability includes; orders for fills and credits, fills and credits slips, key control, markers and customer balance records, table inventory forms, and complimentary rooms, food, beverage. DEMANDS NECESSARY TO COMPLETE ESSENTIAL JOB FUNCTIONS: PHYSICAL & MENTAL: Must be able to maneuver in between Poker tables. Must be able to reach, pull, bend, crouch, and kneel around Poker tables and Poker bank. Must be able to lift up to 30 pounds. Must be able to respond to visual and aural cues. Must present a well-groomed appearance. Must be able to read, write, speak, and understand English. WORK ENVIRONMENT: Must be able to tolerate areas containing second hand smoke, high noise levels, bright lights and dust. Ability to work at a fast pace and in stressful situations. Must be able to work any day of the week and any shift. GAMING PERMIT: Non-Key
At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment provider.Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, 'Create the Extraordinary'. Our vision, 'Create spectacular worlds. That immerse, inspire and connect you. We don't perform magic; we create it with excellence. '. If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.POSITION SUMMARYProvides direct and general supervision to games staff in order to ensure effective and efficient gaming operations. Creates and ensures dealers are providing an entertaining and energetic atmosphere while maintaining game security and developing customers.ESSENTIAL FUNCTIONS(The following statements are intender as general illustrations of the work in this job class and are not all inclusive for specific positions).1. Staff, schedule, evaluate, train, develop, monitor and lead team members in such a manner to maintain a positive employee relations culture. Recommend wage increases, promotions, demotions, discipline and other employment actions for team members.2. Motivate and supervise staff in order to ensure that team members receive adequate guidance and resources to accomplish established departmental and guest service objectives. 3. Assist with procedures, trains, schedules and evaluates team members in keeping with company and departmental directive, policies and procedures.4. Report shift activity on a daily basis in the poker log book and coordinates with other shifts. 5. Observe players' behavior for signs of cheating such as marking, switching, or counting cards, notify security staff of suspected cheating.6. Evaluate guest play and extend complimentary services to support extended play.7. Resolve customer and team member complaints.8. Explain and interpret house rules, such as poker rules and betting limits, for patrons.9. Ensure procedures for opening and closing of the poker room are followed according to established procedures.10. Assist with determining how many poker tables to open each day and schedule staff accordingly.11. Perform other duties as assigned by management.JOB QUALIFICATIONS Must be able to obtain and maintain valid gaming license Demonstrated knowledge of various table games/poker and previous table games supervisor experience Displays excellent verbal and written communication skills Ability to be physically mobile, and stand/walk for 8 to 12-hour shifts. Excellent guest service and communication skills. Must be able to work in areas containing dust, secondhand smoke, varying noise and temperature levels, lighting, vibrations, crowds and air quality. Must present a professional appearance and demeanor at all times. Regular and punctual attendance is required.These skills and abilities are typically acquired through at least 2 years experience directly related to the accountabilities specified.
Apr 14, 2024
Full time
At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment provider.Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, 'Create the Extraordinary'. Our vision, 'Create spectacular worlds. That immerse, inspire and connect you. We don't perform magic; we create it with excellence. '. If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.POSITION SUMMARYProvides direct and general supervision to games staff in order to ensure effective and efficient gaming operations. Creates and ensures dealers are providing an entertaining and energetic atmosphere while maintaining game security and developing customers.ESSENTIAL FUNCTIONS(The following statements are intender as general illustrations of the work in this job class and are not all inclusive for specific positions).1. Staff, schedule, evaluate, train, develop, monitor and lead team members in such a manner to maintain a positive employee relations culture. Recommend wage increases, promotions, demotions, discipline and other employment actions for team members.2. Motivate and supervise staff in order to ensure that team members receive adequate guidance and resources to accomplish established departmental and guest service objectives. 3. Assist with procedures, trains, schedules and evaluates team members in keeping with company and departmental directive, policies and procedures.4. Report shift activity on a daily basis in the poker log book and coordinates with other shifts. 5. Observe players' behavior for signs of cheating such as marking, switching, or counting cards, notify security staff of suspected cheating.6. Evaluate guest play and extend complimentary services to support extended play.7. Resolve customer and team member complaints.8. Explain and interpret house rules, such as poker rules and betting limits, for patrons.9. Ensure procedures for opening and closing of the poker room are followed according to established procedures.10. Assist with determining how many poker tables to open each day and schedule staff accordingly.11. Perform other duties as assigned by management.JOB QUALIFICATIONS Must be able to obtain and maintain valid gaming license Demonstrated knowledge of various table games/poker and previous table games supervisor experience Displays excellent verbal and written communication skills Ability to be physically mobile, and stand/walk for 8 to 12-hour shifts. Excellent guest service and communication skills. Must be able to work in areas containing dust, secondhand smoke, varying noise and temperature levels, lighting, vibrations, crowds and air quality. Must present a professional appearance and demeanor at all times. Regular and punctual attendance is required.These skills and abilities are typically acquired through at least 2 years experience directly related to the accountabilities specified.
JOB SUMMARY: Implement and ensure compliance with approved procedures, train, supervise and monitor performance of employee to ensure smooth and efficient gaming during shift. Responsible for the protection of the Horseshoe's assets within assigned areas.GENERAL REQUIREMENTS: Must possess a valid Louisiana Gaming License. Basic knowledge of a Casino Credit system beneficial. Previous experience in a leadership position preferred. Game knowledge/experience of at least two Pit Games required.ESSENTIAL DUTIES AND RESPONSIBILITIES: Includes the following. Other duties may be assigned. Safeguard casino assets. Implements and ensures compliance with company policies, procedures and gaming regulatory requirements. Specifically supervise the operation of an assigned number of tables and dealers. Responsible for the training and equitable treatment of all table games personnel. Ensure fills/credits are handled according to policy. Promote outstanding guest relations. Assist in answering questions or resolving disputes. Promote the following within the department and among all associates: Create an atmosphere of fun for all casino guests. Encourage mutual respect, dignity, and integrity with all associates by setting a positive example at all times. Instill an atmosphere that encourages associates to share ideas, discuss concerns and resolve disputes. Retain associates through personal involvement in associate training and development. Support and maintain Horseshoe courtesy guidelines. Perform other duties as assigned. Directly supervises an assigned number of dealers. Signatory ability includes; orders for fills and credits, fills and credits slips, key control, markers and customer balance records, table inventory forms, and complimentary rooms, food, beverage.DEMANDS NECESSARY TO COMPLETE ESSENTIAL JOB FUNCTIONS:PHYSICAL & MENTAL: Must be able to maneuver in between Poker tables. Must be able to reach, pull, bend, crouch, and kneel around Poker tables and Poker bank. Must be able to lift up to 30 pounds. Must be able to respond to visual and aural cues. Must present a well-groomed appearance. Must be able to read, write, speak, and understand English.WORK ENVIRONMENT: Must be able to tolerate areas containing second hand smoke, high noise levels, bright lights and dust. Ability to work at a fast pace and in stressful situations. Must be able to work any day of the week and any shift. CAESARS RESERVES THE RIGHT TO MAKE CHANGES TO THIS JOB DESCRIPTION WHENEVER NECESSARY.
Apr 14, 2024
Full time
JOB SUMMARY: Implement and ensure compliance with approved procedures, train, supervise and monitor performance of employee to ensure smooth and efficient gaming during shift. Responsible for the protection of the Horseshoe's assets within assigned areas.GENERAL REQUIREMENTS: Must possess a valid Louisiana Gaming License. Basic knowledge of a Casino Credit system beneficial. Previous experience in a leadership position preferred. Game knowledge/experience of at least two Pit Games required.ESSENTIAL DUTIES AND RESPONSIBILITIES: Includes the following. Other duties may be assigned. Safeguard casino assets. Implements and ensures compliance with company policies, procedures and gaming regulatory requirements. Specifically supervise the operation of an assigned number of tables and dealers. Responsible for the training and equitable treatment of all table games personnel. Ensure fills/credits are handled according to policy. Promote outstanding guest relations. Assist in answering questions or resolving disputes. Promote the following within the department and among all associates: Create an atmosphere of fun for all casino guests. Encourage mutual respect, dignity, and integrity with all associates by setting a positive example at all times. Instill an atmosphere that encourages associates to share ideas, discuss concerns and resolve disputes. Retain associates through personal involvement in associate training and development. Support and maintain Horseshoe courtesy guidelines. Perform other duties as assigned. Directly supervises an assigned number of dealers. Signatory ability includes; orders for fills and credits, fills and credits slips, key control, markers and customer balance records, table inventory forms, and complimentary rooms, food, beverage.DEMANDS NECESSARY TO COMPLETE ESSENTIAL JOB FUNCTIONS:PHYSICAL & MENTAL: Must be able to maneuver in between Poker tables. Must be able to reach, pull, bend, crouch, and kneel around Poker tables and Poker bank. Must be able to lift up to 30 pounds. Must be able to respond to visual and aural cues. Must present a well-groomed appearance. Must be able to read, write, speak, and understand English.WORK ENVIRONMENT: Must be able to tolerate areas containing second hand smoke, high noise levels, bright lights and dust. Ability to work at a fast pace and in stressful situations. Must be able to work any day of the week and any shift. CAESARS RESERVES THE RIGHT TO MAKE CHANGES TO THIS JOB DESCRIPTION WHENEVER NECESSARY.
SIGN ON BONUS TO ELIGIBLE NEW HIRES 25% after 30 days 25% after 90 days 50% after 180 days must be within good attendance standingOne game: $4500Two games: $5000Two games: (with craps) $6000Three games (no craps): $6500Three games (and one of the three is craps): $8000All major games (with craps): $8000 RATE OF PAY: $7.25+ (Game Knowledge + Tokes) / $28.00 SupervisorStatus: Full-Time ESSENTIAL DUTIES AND RESPONSIBILITIES Directs and runs the dealer rotation system. Determines the appropriate mix and spread of the poker games. Oversees the lists and seating for the games in progress. Oversees the banking functions involved in the running of a shift. Makes rules and decisions pertaining to the games in progress. Delegates responsibilities to the poker dealing staff. Represents the Poker Department in dealings with other departments, during the course of the shift. Performs other duties as assigned by the Poker Room Management Team.
Apr 14, 2024
Full time
SIGN ON BONUS TO ELIGIBLE NEW HIRES 25% after 30 days 25% after 90 days 50% after 180 days must be within good attendance standingOne game: $4500Two games: $5000Two games: (with craps) $6000Three games (no craps): $6500Three games (and one of the three is craps): $8000All major games (with craps): $8000 RATE OF PAY: $7.25+ (Game Knowledge + Tokes) / $28.00 SupervisorStatus: Full-Time ESSENTIAL DUTIES AND RESPONSIBILITIES Directs and runs the dealer rotation system. Determines the appropriate mix and spread of the poker games. Oversees the lists and seating for the games in progress. Oversees the banking functions involved in the running of a shift. Makes rules and decisions pertaining to the games in progress. Delegates responsibilities to the poker dealing staff. Represents the Poker Department in dealings with other departments, during the course of the shift. Performs other duties as assigned by the Poker Room Management Team.
JOB SUMMARY The Dealer will create and maintain a fun, entertaining, party atmosphere for extended periods of time while dealing various table games. Will provide the best service experience for customers. QUALIFICATIONS High school diploma or equivalent preferred. Proof of experience as a dealer with a licensed casino or completion of an approved training course in card and dice games. Well-developed interpersonal skills. Must possess excellent math skills and have the ability to multi-task. Must enjoy entertaining and communicating with the public. Conduct assigned game(s) according to established procedures ESSENTIAL FUNCTIONS Complies with Indiana Gaming Commission Regulations, approved internal controls as well as company policies. Greet each guest with a bright, genuine smile and enthusiastic verbal greeting Deal Table games and/or Live Poker Control pace of the game and inform the Supervisor of any request or unusual play Generate fun and excitement at all times Exchange cash for gaming chips according to established procedures Responsible for game protection and game control. Change over deck of cards or dice, inspect and mix cards. Verify bank roll fills with the supervisor and security personnel. Ensure protection of game; maintain continuous inspection of cards or dice, ensure betting in compliance with gate rules and minimums set. Close game, sort cards, balance rack, count chips, and sign off with the supervisor. Assist guests with questions on casino activities or refer to appropriate personnel. Other duties as assigned. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS Must be able to stand and deal for extended periods of time Must be able to consistently meet the appearance and uniform standards for this position Responds to visual and aural cues Must have the manual dexterity to manipulate cards Must be able to reach, bend, twist, turn, grab, grip, sort and stack Must be able to maneuver from floor to floor either by stairways (minimum of 20 steps) or escalator. Must be able to tolerate areas containing second hand smoke, strong odors, dust, loud noises and bright lights. CERTIFICATIONS, LICENSES AND REGISTRATIONS: Must qualify for, obtain, and maintain a gaming license from the Indiana Gaming Commission. Must qualify for and may be required to obtain and maintain an Indiana Horse Racing Commission License. ACCESS TO GAMING FLOOR: Access to gaming floor required
Apr 19, 2024
Full time
JOB SUMMARY The Dealer will create and maintain a fun, entertaining, party atmosphere for extended periods of time while dealing various table games. Will provide the best service experience for customers. QUALIFICATIONS High school diploma or equivalent preferred. Proof of experience as a dealer with a licensed casino or completion of an approved training course in card and dice games. Well-developed interpersonal skills. Must possess excellent math skills and have the ability to multi-task. Must enjoy entertaining and communicating with the public. Conduct assigned game(s) according to established procedures ESSENTIAL FUNCTIONS Complies with Indiana Gaming Commission Regulations, approved internal controls as well as company policies. Greet each guest with a bright, genuine smile and enthusiastic verbal greeting Deal Table games and/or Live Poker Control pace of the game and inform the Supervisor of any request or unusual play Generate fun and excitement at all times Exchange cash for gaming chips according to established procedures Responsible for game protection and game control. Change over deck of cards or dice, inspect and mix cards. Verify bank roll fills with the supervisor and security personnel. Ensure protection of game; maintain continuous inspection of cards or dice, ensure betting in compliance with gate rules and minimums set. Close game, sort cards, balance rack, count chips, and sign off with the supervisor. Assist guests with questions on casino activities or refer to appropriate personnel. Other duties as assigned. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS Must be able to stand and deal for extended periods of time Must be able to consistently meet the appearance and uniform standards for this position Responds to visual and aural cues Must have the manual dexterity to manipulate cards Must be able to reach, bend, twist, turn, grab, grip, sort and stack Must be able to maneuver from floor to floor either by stairways (minimum of 20 steps) or escalator. Must be able to tolerate areas containing second hand smoke, strong odors, dust, loud noises and bright lights. CERTIFICATIONS, LICENSES AND REGISTRATIONS: Must qualify for, obtain, and maintain a gaming license from the Indiana Gaming Commission. Must qualify for and may be required to obtain and maintain an Indiana Horse Racing Commission License. ACCESS TO GAMING FLOOR: Access to gaming floor required
Previous dealer experience is not requiredThis is a Dealer Trainee positionAll you need is a great personality and willingness to learn - we will teach you everything elseCOMPENSATION: $15/hr paid training Team members can expect competitive wagesComprehensive medical, optical and dental health benefits packageAll-team member bonus program401k matchTuition reimbursementTeam member dining roomOn-site wellness programs, a dynamic work environment and moreService Bonuses JOB SUMMARYProvides high quality customer service and promotes integrity while serving as a dealer for specific, licensed poker games. QUALIFICATIONSHigh school diploma or equivalent. Proof of experience as a dealer with a licensed casino or completion of an approved training course in card games. Well-developed interpersonal skills. Must be able to perform basic math calculations. Must enjoy entertaining and communicating with the public. This is an entry-level position requiring a High School diploma or GED, and some customer service experience preferred; or an equivalent combination of education and/ or work experience. ESSENTIAL FUNCTIONS Perform the act of dealing cards and for specific games which includes shuffling, dealing and retrieving playing cards. Responsible for game protection and game control. Responsible for placing lids on racks. Inform Supervisor and/or Manager of unnatural or irregular play and disputes on game. Knows and abides by IGC Regulations and company policies and procedures. Verifies opening and closing table inventory slips. Calls out for 'no more bets'. Exchanges cash or coupons for chips. Collects rake, collects commission based on game dealt. Pays winning bets, collects losing bets. PHYSICAL MENTAL AND ENVIRONMENTAL DEMANDS Must be able to deal, stand and/or sit for two (2) hour intervals. Responds to visual and aural cues. Must have the manual dexterity to manipulate cards. Must be able to reach, bend, twist, turn, grab, grip, sort and stack. Must be able to maneuver from floor to floor either by stairways (minimum of 20 steps) or escalator. Must be able to tolerate areas containing second hand smoke, strong odors, dust, loud noises and bright lights. ADDITIONAL DUTIES/JOB DIMENSIONSRegular attendance in conformance with the standards, which may be established by from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action procedures up to and including termination of employment. Due to the cyclical nature of the hospitality/entertainment industry, employees may be required to work varying schedules to reflect the business needs of the property. Upon employment, all employees are required to fully comply with policies and procedures for the safe and efficient operation of company facilities. Employees who violate Company policies and procedures are subject to disciplinary action up to and including termination of employment. QUALIFICATION REQUIREMENTSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to work with confidential data required. LANGUAGE SKILLSStrong written and verbal communications. Ability to work efficiently in a team-oriented environment. Knowledge must be detailed oriented and motivated. Must have the ability to read and comprehend simple instructions, short correspondence and memos. Must have the ability to apply commonsense understanding to carry out detailed written or oral instructions. Must have the ability to deal with problems in a calm and professional manner.REASONING ABILITYAbility to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Apr 16, 2024
Full time
Previous dealer experience is not requiredThis is a Dealer Trainee positionAll you need is a great personality and willingness to learn - we will teach you everything elseCOMPENSATION: $15/hr paid training Team members can expect competitive wagesComprehensive medical, optical and dental health benefits packageAll-team member bonus program401k matchTuition reimbursementTeam member dining roomOn-site wellness programs, a dynamic work environment and moreService Bonuses JOB SUMMARYProvides high quality customer service and promotes integrity while serving as a dealer for specific, licensed poker games. QUALIFICATIONSHigh school diploma or equivalent. Proof of experience as a dealer with a licensed casino or completion of an approved training course in card games. Well-developed interpersonal skills. Must be able to perform basic math calculations. Must enjoy entertaining and communicating with the public. This is an entry-level position requiring a High School diploma or GED, and some customer service experience preferred; or an equivalent combination of education and/ or work experience. ESSENTIAL FUNCTIONS Perform the act of dealing cards and for specific games which includes shuffling, dealing and retrieving playing cards. Responsible for game protection and game control. Responsible for placing lids on racks. Inform Supervisor and/or Manager of unnatural or irregular play and disputes on game. Knows and abides by IGC Regulations and company policies and procedures. Verifies opening and closing table inventory slips. Calls out for 'no more bets'. Exchanges cash or coupons for chips. Collects rake, collects commission based on game dealt. Pays winning bets, collects losing bets. PHYSICAL MENTAL AND ENVIRONMENTAL DEMANDS Must be able to deal, stand and/or sit for two (2) hour intervals. Responds to visual and aural cues. Must have the manual dexterity to manipulate cards. Must be able to reach, bend, twist, turn, grab, grip, sort and stack. Must be able to maneuver from floor to floor either by stairways (minimum of 20 steps) or escalator. Must be able to tolerate areas containing second hand smoke, strong odors, dust, loud noises and bright lights. ADDITIONAL DUTIES/JOB DIMENSIONSRegular attendance in conformance with the standards, which may be established by from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action procedures up to and including termination of employment. Due to the cyclical nature of the hospitality/entertainment industry, employees may be required to work varying schedules to reflect the business needs of the property. Upon employment, all employees are required to fully comply with policies and procedures for the safe and efficient operation of company facilities. Employees who violate Company policies and procedures are subject to disciplinary action up to and including termination of employment. QUALIFICATION REQUIREMENTSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to work with confidential data required. LANGUAGE SKILLSStrong written and verbal communications. Ability to work efficiently in a team-oriented environment. Knowledge must be detailed oriented and motivated. Must have the ability to read and comprehend simple instructions, short correspondence and memos. Must have the ability to apply commonsense understanding to carry out detailed written or oral instructions. Must have the ability to deal with problems in a calm and professional manner.REASONING ABILITYAbility to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
JOB SUMMARY Provides high quality customer service and promotes integrity while serving as a dealer and/or Supervisor for specific, licensed casino games. As Supervisor, oversees the operations of an assigned gaming area (including live poker). Promotes and maintains the utmost integrity and high quality customer service to all patrons and employees. QUALIFICATIONS High school diploma or equivalent. Proof of experience as a dealer with a licensed casino or completion of an approved training course in card and dice games. Well-developed interpersonal skills. Must possess excellent math skills and have the ability to multi-task. Must enjoy entertaining and communicating with the public. ESSENTIAL FUNCTIONS Complies with Indiana Gaming Commission Regulations, approved internal controls, as well as company policies. Perform the act of dealing cards and/or dice for specific games including live poker, which includes shuffling, dealing and retrieving playing cards, retrieving dice with stick and manual spinning of wheel games. As Supervisor, verifies the operation and conduct of designated game areas. Ensures games are dealt to the customer reflecting a high degree of proficiency and to the pace of the customer. Reports significant cash and cheque transactions. Verifies issuance of credit after all necessary signatures are confirmed. Tracks essential play and relays all pertinent information to immediate Supervisor. Acts as role model and motivates subordinates to provide superior level of customer service to the guests. Handles guests concerns quickly and efficiently within scope of authority. Verbally informs Supervisor, as well as Surveillance of unnatural or irregular play and disputes on game. Responsible for game protection and game control. Responsible for placing lids on racks. Verifies opening and closing table inventory slips. Calls out for 'no more bets'. Exchanges cash or coupons for chips. Collects rake, collects commission based on game dealt. Pays winning bets, collects losing bets. Other job duties as assigned. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS Must be able to deal, stand and/or sit for two (2) hour intervals. Responds to visual and aural cues. Must have the manual dexterity to manipulate cards, dice and spinning wheels. Must be able to reach, bend, twist, turn, grab, grip, sort and stack. Must be able to maneuver from floor to floor either by stairways (minimum of 20 steps) or escalator. Must be able to tolerate areas containing second hand smoke, strong odors, dust, loud noises and bright lights. Must be able to work a varied schedule including nights, weekends and holidays. CERTIFICATIONS, LICENSES AND REGISTRATIONS: Must qualify for, obtain, and maintain a gaming license from the Indiana Gaming Commission. Must qualify for and may be required to obtain and maintain an Indiana Horse Racing Commission License. ACCESS TO GAMING FLOOR: Access to gaming floor required
Apr 14, 2024
Full time
JOB SUMMARY Provides high quality customer service and promotes integrity while serving as a dealer and/or Supervisor for specific, licensed casino games. As Supervisor, oversees the operations of an assigned gaming area (including live poker). Promotes and maintains the utmost integrity and high quality customer service to all patrons and employees. QUALIFICATIONS High school diploma or equivalent. Proof of experience as a dealer with a licensed casino or completion of an approved training course in card and dice games. Well-developed interpersonal skills. Must possess excellent math skills and have the ability to multi-task. Must enjoy entertaining and communicating with the public. ESSENTIAL FUNCTIONS Complies with Indiana Gaming Commission Regulations, approved internal controls, as well as company policies. Perform the act of dealing cards and/or dice for specific games including live poker, which includes shuffling, dealing and retrieving playing cards, retrieving dice with stick and manual spinning of wheel games. As Supervisor, verifies the operation and conduct of designated game areas. Ensures games are dealt to the customer reflecting a high degree of proficiency and to the pace of the customer. Reports significant cash and cheque transactions. Verifies issuance of credit after all necessary signatures are confirmed. Tracks essential play and relays all pertinent information to immediate Supervisor. Acts as role model and motivates subordinates to provide superior level of customer service to the guests. Handles guests concerns quickly and efficiently within scope of authority. Verbally informs Supervisor, as well as Surveillance of unnatural or irregular play and disputes on game. Responsible for game protection and game control. Responsible for placing lids on racks. Verifies opening and closing table inventory slips. Calls out for 'no more bets'. Exchanges cash or coupons for chips. Collects rake, collects commission based on game dealt. Pays winning bets, collects losing bets. Other job duties as assigned. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS Must be able to deal, stand and/or sit for two (2) hour intervals. Responds to visual and aural cues. Must have the manual dexterity to manipulate cards, dice and spinning wheels. Must be able to reach, bend, twist, turn, grab, grip, sort and stack. Must be able to maneuver from floor to floor either by stairways (minimum of 20 steps) or escalator. Must be able to tolerate areas containing second hand smoke, strong odors, dust, loud noises and bright lights. Must be able to work a varied schedule including nights, weekends and holidays. CERTIFICATIONS, LICENSES AND REGISTRATIONS: Must qualify for, obtain, and maintain a gaming license from the Indiana Gaming Commission. Must qualify for and may be required to obtain and maintain an Indiana Horse Racing Commission License. ACCESS TO GAMING FLOOR: Access to gaming floor required
SUMMARY: Responsible for the overall operation, supervision, and administration of the Poker DepartmentJOB FUNCTIONS: Responsible for leading all departmental initiatives including hiring, training, process/procedure development, and product/equipment/supplies acquisition and install Responsible for overseeing daily operation of Poker Academy Assists in the development of short- and long-range plans for the Poker department Establishes and administers an operating budget Responsible for the planning and successful execution of property poker tournaments, ensuring compliance with regulations Coordinates all aspects of events, including meeting with vendors and ensuring timely communication with Marketing, Cashiering and other departments involved Responsible for enhancing the growth of gaming revenues through the development of the customer base. Maintains relationships with valued gaming guests and markets the gaming product to potential high-limit guests Prepares regular reports on the status of each shift including level of morale, technical skill levels of employees and staffing requirements Establishes procedures to uphold strict adherence to state regulations and internal controls related to departmental processes Recommends policy changes according to procedure Deals with the difficult circumstances that arise on the gaming floor in a constructive and business-like manner, balancing the interest of the customer, employee, and company Endeavors to build new relationships and cultivate existing ones by positively, enthusiastically, and regularly engaging with customers while they play Provides an outstanding Poker experience/environment Responsible for the achievement of Total Service objectives and return visits of profitable customers Adheres to all regulatory, company and department policies and proceduresQUALIFICATIONS: Bachelor's degree (or equivalent college or technical school) 10+ years casino operations experience with progressive supervisory experience Demonstrated ability to deal effectively with employees at all levels Strong organizational and analytical skills Computer literacySUPERVISORY RESPONSIBILITIES: Poker Supervisors, Poker Dealers, Poker Clerks PHYSICAL REQUIREMENTS: Must be able to sit, stand or walk for long periods of time (4 hours) Must be able to maneuver throughout all areas of the property and from floor to floor either by stairways (minimum of 20 steps) or escalator Must be able to lift and carry up to 25 lbs.; and, have the ability to push, pull, reach, bend, twist, stoop and kneel Responds to visual and aural cues Must have the manual dexterity to operate a computer and other necessary office equipment Must be able to tolerate areas containing dust, loud noises and bright lights Must be able to work varied shifts, weekends and holidays as needed
Apr 14, 2024
Full time
SUMMARY: Responsible for the overall operation, supervision, and administration of the Poker DepartmentJOB FUNCTIONS: Responsible for leading all departmental initiatives including hiring, training, process/procedure development, and product/equipment/supplies acquisition and install Responsible for overseeing daily operation of Poker Academy Assists in the development of short- and long-range plans for the Poker department Establishes and administers an operating budget Responsible for the planning and successful execution of property poker tournaments, ensuring compliance with regulations Coordinates all aspects of events, including meeting with vendors and ensuring timely communication with Marketing, Cashiering and other departments involved Responsible for enhancing the growth of gaming revenues through the development of the customer base. Maintains relationships with valued gaming guests and markets the gaming product to potential high-limit guests Prepares regular reports on the status of each shift including level of morale, technical skill levels of employees and staffing requirements Establishes procedures to uphold strict adherence to state regulations and internal controls related to departmental processes Recommends policy changes according to procedure Deals with the difficult circumstances that arise on the gaming floor in a constructive and business-like manner, balancing the interest of the customer, employee, and company Endeavors to build new relationships and cultivate existing ones by positively, enthusiastically, and regularly engaging with customers while they play Provides an outstanding Poker experience/environment Responsible for the achievement of Total Service objectives and return visits of profitable customers Adheres to all regulatory, company and department policies and proceduresQUALIFICATIONS: Bachelor's degree (or equivalent college or technical school) 10+ years casino operations experience with progressive supervisory experience Demonstrated ability to deal effectively with employees at all levels Strong organizational and analytical skills Computer literacySUPERVISORY RESPONSIBILITIES: Poker Supervisors, Poker Dealers, Poker Clerks PHYSICAL REQUIREMENTS: Must be able to sit, stand or walk for long periods of time (4 hours) Must be able to maneuver throughout all areas of the property and from floor to floor either by stairways (minimum of 20 steps) or escalator Must be able to lift and carry up to 25 lbs.; and, have the ability to push, pull, reach, bend, twist, stoop and kneel Responds to visual and aural cues Must have the manual dexterity to operate a computer and other necessary office equipment Must be able to tolerate areas containing dust, loud noises and bright lights Must be able to work varied shifts, weekends and holidays as needed
Harrah's New Orleans Casino & Hotel earned recognition as a City Business Best Places to Work honoree, and was named Large Employer in the New Orleans area by the Times-Picayune Top Workplaces program. A destination property in the heart of the city, we are continually striving to attract the best talent to provide exceptional experiences for our guests.BENEFITS: Harrah's New Orleans is proud to offer our Krewe a professional, fun, and welcoming atmosphere. Our employees also enjoy exclusive benefits, such as: FREE Employee Parking Discounted Bus Passes Free Employee Assistance Program Employee Discount Program on Hotel Rooms Fun and Free Employee EventsJOB SUMMARY: Harrah's New Orleans is looking for experienced Poker Dealers. Poker Dealer is responsible for all aspects of dealing poker games and assists in tracking play and game observation.ESSENTIAL JOB FUNCTIONS: Demonstrates an effective working knowledge of dealing policies and gaming procedures. Required to communicate all pertinent information to supervisors. Effectively handles casino gaming checks. Creates an opportunity for fun and excitement by being friendly, supportive and enthusiastic towards guests. Adheres to Harrah's appearance standards. Demonstrates positive acceptance of demanding scheduling needs. Wipes down Poker tables and picks up dirty glasses and ashtrays from empty seats. Performs other related duties as assigned. Always presents oneself as a credit to Harrah's and encourages others to do the same. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.QUALIFICATIONS: Must be at least 21 years or older High school diploma or GED is required. Must be able to successfully complete a basic math test, and pass a Harrah's audition displaying adequate Poker skills. Excellent employee and customer service skills are essential. Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to maneuver to all areas of the casino, including in and around assigned Pit area during entire shift. Must be able to bend, reach, kneel, twist and grip items as necessary. Must be able to respond calmly and make rational decisions when handling guests' demands in a fast pace environment. Must be able to tolerate areas containing secondary smoke, high noise levels, bright lights and dust. Must be able to read, verify and sign appropriate documents relating to the game in a small area. Must be able to quickly and accurately perform mathematical computations when determining winners and losers and collecting and paying out bets. Must possess good manual dexterity for quick and accurate handling of chips, cards and money. Must accurately balance chip bank at the beginning and end of each shift. Excellent vision (including peripheral) is needed to protect the games. Must be able to work at a fast pace and in stressful situations. Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues. GAMING PERMIT: Non-Key
Apr 14, 2024
Full time
Harrah's New Orleans Casino & Hotel earned recognition as a City Business Best Places to Work honoree, and was named Large Employer in the New Orleans area by the Times-Picayune Top Workplaces program. A destination property in the heart of the city, we are continually striving to attract the best talent to provide exceptional experiences for our guests.BENEFITS: Harrah's New Orleans is proud to offer our Krewe a professional, fun, and welcoming atmosphere. Our employees also enjoy exclusive benefits, such as: FREE Employee Parking Discounted Bus Passes Free Employee Assistance Program Employee Discount Program on Hotel Rooms Fun and Free Employee EventsJOB SUMMARY: Harrah's New Orleans is looking for experienced Poker Dealers. Poker Dealer is responsible for all aspects of dealing poker games and assists in tracking play and game observation.ESSENTIAL JOB FUNCTIONS: Demonstrates an effective working knowledge of dealing policies and gaming procedures. Required to communicate all pertinent information to supervisors. Effectively handles casino gaming checks. Creates an opportunity for fun and excitement by being friendly, supportive and enthusiastic towards guests. Adheres to Harrah's appearance standards. Demonstrates positive acceptance of demanding scheduling needs. Wipes down Poker tables and picks up dirty glasses and ashtrays from empty seats. Performs other related duties as assigned. Always presents oneself as a credit to Harrah's and encourages others to do the same. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.QUALIFICATIONS: Must be at least 21 years or older High school diploma or GED is required. Must be able to successfully complete a basic math test, and pass a Harrah's audition displaying adequate Poker skills. Excellent employee and customer service skills are essential. Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to maneuver to all areas of the casino, including in and around assigned Pit area during entire shift. Must be able to bend, reach, kneel, twist and grip items as necessary. Must be able to respond calmly and make rational decisions when handling guests' demands in a fast pace environment. Must be able to tolerate areas containing secondary smoke, high noise levels, bright lights and dust. Must be able to read, verify and sign appropriate documents relating to the game in a small area. Must be able to quickly and accurately perform mathematical computations when determining winners and losers and collecting and paying out bets. Must possess good manual dexterity for quick and accurate handling of chips, cards and money. Must accurately balance chip bank at the beginning and end of each shift. Excellent vision (including peripheral) is needed to protect the games. Must be able to work at a fast pace and in stressful situations. Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues. GAMING PERMIT: Non-Key
At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment provider. Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, 'Create the Extraordinary'. Our vision, 'Create spectacular worlds. That immerse, inspire and connect you. We don't perform magic; we create it with excellence. '. If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities. POSITION SUMMARYUnder general supervision, responsible for promoting outstanding guest relations, an entertaining and energetic atmosphere while accurately dealing Poker.ESSENTIAL FUNCTIONS(The following statements are intended as general illustrations of the work in this job class and are not all inclusive for specific positions).Provide prompt, accurate, and courteous service to players, utilizing the highest degree of technical skill in dealing while adhering to established standard policies and procedures.Explain aspects of various poker games to gaming patrons.Ensure that all players are betting in the proper order and manner for the specific game.Ensure that the integrity of the game is being held to the utmost standard.Reports any unusual situations to poker supervisor.Perform other duties as assigned by management. JOB QUALIFICATIONS Must be able to obtain a valid gaming license Must be 21 years of age Previous poker dealing experience and/or recognized equivalent training Must be willing to be interviewed and auditionedThese skills and abilities are typically acquired through at least 1 year experience directly related to the accountabilities specified.
Apr 14, 2024
Full time
At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment provider. Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, 'Create the Extraordinary'. Our vision, 'Create spectacular worlds. That immerse, inspire and connect you. We don't perform magic; we create it with excellence. '. If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities. POSITION SUMMARYUnder general supervision, responsible for promoting outstanding guest relations, an entertaining and energetic atmosphere while accurately dealing Poker.ESSENTIAL FUNCTIONS(The following statements are intended as general illustrations of the work in this job class and are not all inclusive for specific positions).Provide prompt, accurate, and courteous service to players, utilizing the highest degree of technical skill in dealing while adhering to established standard policies and procedures.Explain aspects of various poker games to gaming patrons.Ensure that all players are betting in the proper order and manner for the specific game.Ensure that the integrity of the game is being held to the utmost standard.Reports any unusual situations to poker supervisor.Perform other duties as assigned by management. JOB QUALIFICATIONS Must be able to obtain a valid gaming license Must be 21 years of age Previous poker dealing experience and/or recognized equivalent training Must be willing to be interviewed and auditionedThese skills and abilities are typically acquired through at least 1 year experience directly related to the accountabilities specified.
ESSENTIAL JOB FUNCTIONS:When functioning as a Supervisor: Responsible for dealers being upbeat and friendly while also taking responsibility for following dealing procedures and keeping proper game pace. Inspires with a clear direction and gets others excited about being a part of the company. Consistently demonstrates superior customer service skills and acts as a positive role model for all employees. Conveys positive energy and enthusiasm focusing on the guest interaction. Continuously improves service by assessing service problems using player feedback or data. Communicates service problems and team plans in buzz sessions and facilitates problem-solving meetings with team. Immediately addresses service issues and follows up to ensure guest satisfaction. Keeps team well informed of property promotions and events and is present and visible at customer events. Takes personal responsibility for creating an atmosphere of luck. Ensures proper procedure is used by all dealers under supervision. Verifies all gaming table transactions in supervised area. Verifies issuance of credit after completion of all authorization procedures. Issues to customers the proper amount of gaming chips after completion of the credit authorization procedures. When functioning as a Dealer: Conducts assigned game according to procedure. Exchanges cash for gaming chips according to procedure. Cooperates with other Dealers when assigned to the same game (Craps). Controls pace of the game. Informs the Casino Games Supervisor of any request or unusual play. Must be able to stand for extended periods of time. Employees will be evaluated periodically to determine suitability to continue in dual-rate function. Position is located in a cigarette smoke environment. Inspires others by demonstrating a high level of commitment and energy in all endeavors. Consistently demonstrates superior customer service skills and acts as a positive role model for all employees. Conveys positive energy and enthusiasm focusing on the customer interaction. EDUCATION/SKILLS/EXPERIENCE: Thorough knowledge of all poker games and operations. Two years experience as a poker dealer in a casino environment. One year supervisory experience in poker room operations.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to maneuver to all areas of the hotel Must be able to lift up to 10 pounds Must be able to bend, reach, kneel, twist and grip items while working at assigned desk area. Must have the manual dexterity and coordination to operate office equipment, including a 10 key adding machine, PC computers, fax machine, and photocopier. Must be able to work at a fast pace and in stressful situations. Must be able to read, write, speak and understand basic English. Must be able to respond to visual and aural cues.
Apr 14, 2024
Full time
ESSENTIAL JOB FUNCTIONS:When functioning as a Supervisor: Responsible for dealers being upbeat and friendly while also taking responsibility for following dealing procedures and keeping proper game pace. Inspires with a clear direction and gets others excited about being a part of the company. Consistently demonstrates superior customer service skills and acts as a positive role model for all employees. Conveys positive energy and enthusiasm focusing on the guest interaction. Continuously improves service by assessing service problems using player feedback or data. Communicates service problems and team plans in buzz sessions and facilitates problem-solving meetings with team. Immediately addresses service issues and follows up to ensure guest satisfaction. Keeps team well informed of property promotions and events and is present and visible at customer events. Takes personal responsibility for creating an atmosphere of luck. Ensures proper procedure is used by all dealers under supervision. Verifies all gaming table transactions in supervised area. Verifies issuance of credit after completion of all authorization procedures. Issues to customers the proper amount of gaming chips after completion of the credit authorization procedures. When functioning as a Dealer: Conducts assigned game according to procedure. Exchanges cash for gaming chips according to procedure. Cooperates with other Dealers when assigned to the same game (Craps). Controls pace of the game. Informs the Casino Games Supervisor of any request or unusual play. Must be able to stand for extended periods of time. Employees will be evaluated periodically to determine suitability to continue in dual-rate function. Position is located in a cigarette smoke environment. Inspires others by demonstrating a high level of commitment and energy in all endeavors. Consistently demonstrates superior customer service skills and acts as a positive role model for all employees. Conveys positive energy and enthusiasm focusing on the customer interaction. EDUCATION/SKILLS/EXPERIENCE: Thorough knowledge of all poker games and operations. Two years experience as a poker dealer in a casino environment. One year supervisory experience in poker room operations.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to maneuver to all areas of the hotel Must be able to lift up to 10 pounds Must be able to bend, reach, kneel, twist and grip items while working at assigned desk area. Must have the manual dexterity and coordination to operate office equipment, including a 10 key adding machine, PC computers, fax machine, and photocopier. Must be able to work at a fast pace and in stressful situations. Must be able to read, write, speak and understand basic English. Must be able to respond to visual and aural cues.
Benefits include the option to enroll in 401k with a company match, free parking, and a wide variety of team member activities. Team members are also able to enjoy free meals in our team member dining room while on shift. This includes sandwiches, salads, fresh fruit, cereal and a wide variety of beverages. Ask about our hiring bonus during your HR interview. Job Description: Acknowledging, greeting and conversing in English with customers who approach the Pit area Dealing all required games Assisting Supervisor in seating customers and making table fills Answering telephone and maintains table bank accurately Filling out appropriate required paperwork Meeting the attendance guidelines of the job and adhering to regulatory, departmental and company policies. This position is a regularly scheduled poker position with 1-2 days a week. Qualifications: Previous poker dealing experience required. Must possess excellent customer relations and communication skills. Must be willing to work any day of the week and any shift. Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance. Work Environment: Must be able to work in areas containing dust, second hand smoke, varying noise and temperature levels, lighting, vibration, crowds and air quality. Must be able to work in a fast paced environment.
Apr 14, 2024
Full time
Benefits include the option to enroll in 401k with a company match, free parking, and a wide variety of team member activities. Team members are also able to enjoy free meals in our team member dining room while on shift. This includes sandwiches, salads, fresh fruit, cereal and a wide variety of beverages. Ask about our hiring bonus during your HR interview. Job Description: Acknowledging, greeting and conversing in English with customers who approach the Pit area Dealing all required games Assisting Supervisor in seating customers and making table fills Answering telephone and maintains table bank accurately Filling out appropriate required paperwork Meeting the attendance guidelines of the job and adhering to regulatory, departmental and company policies. This position is a regularly scheduled poker position with 1-2 days a week. Qualifications: Previous poker dealing experience required. Must possess excellent customer relations and communication skills. Must be willing to work any day of the week and any shift. Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance. Work Environment: Must be able to work in areas containing dust, second hand smoke, varying noise and temperature levels, lighting, vibration, crowds and air quality. Must be able to work in a fast paced environment.
Commerce Casino is the world's largest card casino offering more than 200 tables. Established in 1983, the casino values its staff of over 2,500 employees and is proud to be known as "Where the World Comes to Play." Commerce Casino offers a comprehensive benefits package to include medical, dental, vision, life, flexible spending accounts, 401(k), vacation time, and much more! This posting is for Poker Games (Hold 'Em, Omaha, Stud). This job posting is for Poker Games only, and this is NOT a posting for California Games (Paigow Poker, EZ Baccarat, Blackjack). Job Functions: Maintains and enforces integrity of all games consistent with company and departmental dealing procedures. Understands and is responsible for following department procedures, Company policies and procedures, and the Dealing Procedure Manual. Deals all games in an effective and concise manner, pursuant to departmental dealing Procedures. Follows collections procedures to ensure that collections are properly obtained and recorded. Greets players and provides excellent customer service. Assists customers in any customer service requests, i.e., calling for food server, porter or supervisor. When pushed, informs dealer next on rotation of information, which could affect gaming operation. Notifies Floorperson or Shift Manager of any suspicious activity, discrepancies or mistakes in games that could disrupt the flow of the game or create a potentially hazardous condition. Responsible for keeping assigned section safe and orderly. Required to sit in forty (40) minutes at a time, for at least an eight (8) hour shift. May be required lift up to twenty-five (25) pounds for various job related duties. Must be able to work full-time during tournament season and any overtime as required; with or without notice. Hand shuffling is an essential function of this position. Employee must be able to perform duties without wearing tinted glasses, as such can affect the integrity of the games. Performs all other work-related duties as assigned by Casino Management. QUALIFICATIONS: Work Experience Required: Minimum of one year of dealing experience or dealer school certificate. Education: High School Diploma and/or equivalent certificate and/or one year dealing experience. Other Requirements: Must be able to speak, read, and understand English. Strong verbal and interpersonal skills. Successful completion of a dealer audition and in-house dealer training. Must demonstrate positive/enthusiastic approach to all assignments. Attendance and punctuality are an essential function of the position. Working in an unenclosed area where smoking is permitted is an essential function of the job. Other details Pay Type : Hourly
Apr 08, 2024
Full time
Commerce Casino is the world's largest card casino offering more than 200 tables. Established in 1983, the casino values its staff of over 2,500 employees and is proud to be known as "Where the World Comes to Play." Commerce Casino offers a comprehensive benefits package to include medical, dental, vision, life, flexible spending accounts, 401(k), vacation time, and much more! This posting is for Poker Games (Hold 'Em, Omaha, Stud). This job posting is for Poker Games only, and this is NOT a posting for California Games (Paigow Poker, EZ Baccarat, Blackjack). Job Functions: Maintains and enforces integrity of all games consistent with company and departmental dealing procedures. Understands and is responsible for following department procedures, Company policies and procedures, and the Dealing Procedure Manual. Deals all games in an effective and concise manner, pursuant to departmental dealing Procedures. Follows collections procedures to ensure that collections are properly obtained and recorded. Greets players and provides excellent customer service. Assists customers in any customer service requests, i.e., calling for food server, porter or supervisor. When pushed, informs dealer next on rotation of information, which could affect gaming operation. Notifies Floorperson or Shift Manager of any suspicious activity, discrepancies or mistakes in games that could disrupt the flow of the game or create a potentially hazardous condition. Responsible for keeping assigned section safe and orderly. Required to sit in forty (40) minutes at a time, for at least an eight (8) hour shift. May be required lift up to twenty-five (25) pounds for various job related duties. Must be able to work full-time during tournament season and any overtime as required; with or without notice. Hand shuffling is an essential function of this position. Employee must be able to perform duties without wearing tinted glasses, as such can affect the integrity of the games. Performs all other work-related duties as assigned by Casino Management. QUALIFICATIONS: Work Experience Required: Minimum of one year of dealing experience or dealer school certificate. Education: High School Diploma and/or equivalent certificate and/or one year dealing experience. Other Requirements: Must be able to speak, read, and understand English. Strong verbal and interpersonal skills. Successful completion of a dealer audition and in-house dealer training. Must demonstrate positive/enthusiastic approach to all assignments. Attendance and punctuality are an essential function of the position. Working in an unenclosed area where smoking is permitted is an essential function of the job. Other details Pay Type : Hourly
JOB DESCRITPTION: Acknowledging, greeting and conversing with customers who approach the Pit area Dealing all required games Assisting Supervisor in seating customers and making table fills Answering telephone and maintains table bank accurately Filling out appropriate required paperwork Meeting the attendance guidelines of the job and adhering to regulatory, departmental and company policies.QUALIFICATIONS: Must be at least 21. Previous poker dealing experience required. Must possess excellent customer relations and communication skills. Must be willing to work any day of the week and any shift. Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance.WORK ENVIRONMENT: Must be able to work in areas containing dust, varying noise and temperature levels, lighting, vibration, crowds and air quality. Must be able to work in a fast paced environment.
Apr 07, 2024
Full time
JOB DESCRITPTION: Acknowledging, greeting and conversing with customers who approach the Pit area Dealing all required games Assisting Supervisor in seating customers and making table fills Answering telephone and maintains table bank accurately Filling out appropriate required paperwork Meeting the attendance guidelines of the job and adhering to regulatory, departmental and company policies.QUALIFICATIONS: Must be at least 21. Previous poker dealing experience required. Must possess excellent customer relations and communication skills. Must be willing to work any day of the week and any shift. Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance.WORK ENVIRONMENT: Must be able to work in areas containing dust, varying noise and temperature levels, lighting, vibration, crowds and air quality. Must be able to work in a fast paced environment.
General - Responsible for learning to: Deal with high-volume customer interactions and be consistently outgoing, upbeat, and cheerful. Build guest relations throughout every shift by talking with customers, making them feel welcome and comfortable, and inviting them back. Provide superior guest service, positively affect interactions with guests and employees, and has the resiliency to deal with difficult guests in all types of business conditions and the ability to work effectively and courteously with fellow employees. Must be proficient in dealing Poker. Assisting guest with seating and chip distribution. Deal the game and monitor the monies on the table at all times. Control gaming cards and equipment. Monitor customer play for cheating scams and suspicious variations in play. Answer questions about game rules and casino policies. Be familiar with Title 31 guidelines, and understand and utilize suspicious activity reports for casinos (SARC) when necessary. Have complete knowledge of all casino events and promotional activities, and assist as needed. Keep work area in a clean and orderly manner. Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same. Handle routine customer complaints and incidents, and exhibit the appropriate discretion to identify situations requiring the attention of supervisory personnel - seek to resolve all situations in a manner that maintains positive guest relationships. Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change. Assist in maintaining a spotless casino by disposing of any cups, glasses, bottles, or other items left on the floor by guests. Perform other duties as assigned or reasonably requested by any member of management. Operating Principles: Ensure at all times operating principles are being adhered to: Clean - Keep all areas clean and pristine; Safe - Follow all safety policies and procedures; Friendly - Use customer courtesy skills of Family Style Service to provide superior guest service; Fun - Be interactive with all internal and external guests while maintaining professional standards. Tools and Technology: Card tables, table game drop box, table chip tray, playing cards, playing chips, automatic shuffler, and desktop computer. Licensure: Must be able to obtain and maintain a 1055 Slot/Cardroom/Pari-Mutuel Individual Combo Employee Occupational License. Must be at least 21 years of age. No taxes are required. QUALIFICATIONS Experience: A high school diploma or GED equivalent is preferred. Knowledge: Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Knowledge of arithmetic, algebra and their applications. Knowledge of gaming laws and regulations. Skills: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times; Being aware of others' reactions and understanding why they react as they do; Talking to others to convey information effectively; Monitoring/Assessing performance of oneself, other individuals, or organizations to make improvements or take corrective action. PHYSICAL DEMANDS AND WORK ENVIRONMENTThe physical demands and work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands: While performing the duties of this job, the team member is required to walk and stand; sit for long periods of time; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear; and lift up to 10 pounds. The team member must also frequently bend and reach and occasionally crouch or stoop. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The team member is also required to make ongoing repetitive motions of the arms and hands. Work Environment: The team member is within a casino environment, exposed to bright flashing lights, noise, smoke and varied temperatures. Use of elevator and stairs.
Mar 28, 2024
Full time
General - Responsible for learning to: Deal with high-volume customer interactions and be consistently outgoing, upbeat, and cheerful. Build guest relations throughout every shift by talking with customers, making them feel welcome and comfortable, and inviting them back. Provide superior guest service, positively affect interactions with guests and employees, and has the resiliency to deal with difficult guests in all types of business conditions and the ability to work effectively and courteously with fellow employees. Must be proficient in dealing Poker. Assisting guest with seating and chip distribution. Deal the game and monitor the monies on the table at all times. Control gaming cards and equipment. Monitor customer play for cheating scams and suspicious variations in play. Answer questions about game rules and casino policies. Be familiar with Title 31 guidelines, and understand and utilize suspicious activity reports for casinos (SARC) when necessary. Have complete knowledge of all casino events and promotional activities, and assist as needed. Keep work area in a clean and orderly manner. Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same. Handle routine customer complaints and incidents, and exhibit the appropriate discretion to identify situations requiring the attention of supervisory personnel - seek to resolve all situations in a manner that maintains positive guest relationships. Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change. Assist in maintaining a spotless casino by disposing of any cups, glasses, bottles, or other items left on the floor by guests. Perform other duties as assigned or reasonably requested by any member of management. Operating Principles: Ensure at all times operating principles are being adhered to: Clean - Keep all areas clean and pristine; Safe - Follow all safety policies and procedures; Friendly - Use customer courtesy skills of Family Style Service to provide superior guest service; Fun - Be interactive with all internal and external guests while maintaining professional standards. Tools and Technology: Card tables, table game drop box, table chip tray, playing cards, playing chips, automatic shuffler, and desktop computer. Licensure: Must be able to obtain and maintain a 1055 Slot/Cardroom/Pari-Mutuel Individual Combo Employee Occupational License. Must be at least 21 years of age. No taxes are required. QUALIFICATIONS Experience: A high school diploma or GED equivalent is preferred. Knowledge: Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Knowledge of arithmetic, algebra and their applications. Knowledge of gaming laws and regulations. Skills: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times; Being aware of others' reactions and understanding why they react as they do; Talking to others to convey information effectively; Monitoring/Assessing performance of oneself, other individuals, or organizations to make improvements or take corrective action. PHYSICAL DEMANDS AND WORK ENVIRONMENTThe physical demands and work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands: While performing the duties of this job, the team member is required to walk and stand; sit for long periods of time; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear; and lift up to 10 pounds. The team member must also frequently bend and reach and occasionally crouch or stoop. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The team member is also required to make ongoing repetitive motions of the arms and hands. Work Environment: The team member is within a casino environment, exposed to bright flashing lights, noise, smoke and varied temperatures. Use of elevator and stairs.
ESSENTIAL FUNCTIONS Performs the duties of a Pit Manager by supervising the Supervisors. In the absence of a Table Games Shift Manager, performs the duties of the Table Games Shift Manager Assists in implementing policies and procedures and in directing personnel in accordance with management policies and objectives and the efficient operation of all table games and poker on a particular shift. Performs the duties of the Assistant Table Games Shift Manager in the Poker Room to supervise all open poker tables. Prepares regular reports on the status of each shift including level of morale, technical skill levels of employees, staffing requirements, and recommended instructions. Recommends policy changes according to procedure. Deals with the difficult circumstances that arise on the gaming floor in a constructive and business-like manner, balancing the interests of the customer, employee, and company. Endeavors to build new relationships and cultivate existing ones by positively, enthusiastically, and regularly engaging with customers while they play. Provides an outstanding gaming experience/environment. Ensures that all table games and poker employees adhere to company policies, procedures, and internal controls, as well as VA Lottery rules and regulations, and Virginia Alcohol Beverage Control Authority Rules and regulations. Communicate clearly and regularly the department goals and expectations to table games and poker employees. Aligns department to provide differentiated service to Seven Stars and Diamond customers. Listens, evaluates, and responds to all guest complaints and inquiries and exercises good judgment in resolving the same. Attends guest events; builds rapport with premium players and handles any customer concern that cannot be resolved by subordinate employees. Investigate reports of variances and take appropriate action in accordance with company and departmental policies and procedures, as necessary. Ensures regulatory compliance with all policies and procedures and monitors the internal control environment of the department. Maintains a working knowledge of all local jurisdictional gaming laws, liquor laws table games, and poker regulations, as well as company policies, procedures, and internal controls. Facilitates the flow of information throughout the department and property by attending regularly scheduled department meetings. Ensures integrity and security of company funds and assets within the department on assigned shifts. Responsible for overall department budgets, profit and loss statements, cost analysis, labor analysis, planning, and promotions. Familiarization with all Caesar's Brand programs and systems. Complimentary privileges within prescribed limits in accordance with the approved comp matrix. Duties as assignedQUALIFICATIONS: College degree preferred with 3-5 years progressively more challenging leadership role, casino operations. Ability to understand and analyze Budget & P&L statements. Proven time management and critical thinking skills required. Must possess excellent employee relations skills. Must possess strong PC and Microsoft Office knowledge; especially Microsoft Excel. Thorough and complete knowledge of all internal controls, Virginia Lottery rules, company regulations, and policies including Currency Transaction Reporting laws. (MTL/CTR/W2G) Virginia Lottery rules and regulations. Is able to work in a smoke-filled environment and able to sit and stand for prolonged periods of time. Must be able to obtain and maintain the appropriate license through the Virginia Lottery. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Physically mobile with reasonable accommodations including the ability to lift up to 50 lbs., and the ability to push, pull, reach, bend, twist, stoop, and stack. Excellent oral and written communication skills. Must be fluent and literate in English. Must be able to respond calmly and make rational decisions when required. Must be able to listen and respond to visual and aural cues. Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and air quality.
Apr 14, 2024
Full time
ESSENTIAL FUNCTIONS Performs the duties of a Pit Manager by supervising the Supervisors. In the absence of a Table Games Shift Manager, performs the duties of the Table Games Shift Manager Assists in implementing policies and procedures and in directing personnel in accordance with management policies and objectives and the efficient operation of all table games and poker on a particular shift. Performs the duties of the Assistant Table Games Shift Manager in the Poker Room to supervise all open poker tables. Prepares regular reports on the status of each shift including level of morale, technical skill levels of employees, staffing requirements, and recommended instructions. Recommends policy changes according to procedure. Deals with the difficult circumstances that arise on the gaming floor in a constructive and business-like manner, balancing the interests of the customer, employee, and company. Endeavors to build new relationships and cultivate existing ones by positively, enthusiastically, and regularly engaging with customers while they play. Provides an outstanding gaming experience/environment. Ensures that all table games and poker employees adhere to company policies, procedures, and internal controls, as well as VA Lottery rules and regulations, and Virginia Alcohol Beverage Control Authority Rules and regulations. Communicate clearly and regularly the department goals and expectations to table games and poker employees. Aligns department to provide differentiated service to Seven Stars and Diamond customers. Listens, evaluates, and responds to all guest complaints and inquiries and exercises good judgment in resolving the same. Attends guest events; builds rapport with premium players and handles any customer concern that cannot be resolved by subordinate employees. Investigate reports of variances and take appropriate action in accordance with company and departmental policies and procedures, as necessary. Ensures regulatory compliance with all policies and procedures and monitors the internal control environment of the department. Maintains a working knowledge of all local jurisdictional gaming laws, liquor laws table games, and poker regulations, as well as company policies, procedures, and internal controls. Facilitates the flow of information throughout the department and property by attending regularly scheduled department meetings. Ensures integrity and security of company funds and assets within the department on assigned shifts. Responsible for overall department budgets, profit and loss statements, cost analysis, labor analysis, planning, and promotions. Familiarization with all Caesar's Brand programs and systems. Complimentary privileges within prescribed limits in accordance with the approved comp matrix. Duties as assignedQUALIFICATIONS: College degree preferred with 3-5 years progressively more challenging leadership role, casino operations. Ability to understand and analyze Budget & P&L statements. Proven time management and critical thinking skills required. Must possess excellent employee relations skills. Must possess strong PC and Microsoft Office knowledge; especially Microsoft Excel. Thorough and complete knowledge of all internal controls, Virginia Lottery rules, company regulations, and policies including Currency Transaction Reporting laws. (MTL/CTR/W2G) Virginia Lottery rules and regulations. Is able to work in a smoke-filled environment and able to sit and stand for prolonged periods of time. Must be able to obtain and maintain the appropriate license through the Virginia Lottery. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Physically mobile with reasonable accommodations including the ability to lift up to 50 lbs., and the ability to push, pull, reach, bend, twist, stoop, and stack. Excellent oral and written communication skills. Must be fluent and literate in English. Must be able to respond calmly and make rational decisions when required. Must be able to listen and respond to visual and aural cues. Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and air quality.
SIGN ON BONUS TO ELIGIBLE NEW HIRES 25% after 30 days 25% after 90 days 50% after 180 days must be within good attendance standingOne Major game: $4500Two Major games: $5000Two Major games: (with craps) $6000Three Major games (no craps): $6500Three Major games (and one of the three is craps): $8000All major games (with craps): $8000 RATE OF PAY: $7.50+ per hour (based on game knowledge) + Tips (approximately $17-$20 per hour)Status: Part-TimeTEAM MEMBER PERKS & BENEFITS: Great benefits including medical, dental, and vision Enjoy discounts on shopping, travel, and more through our rewards program On-site employee dining options Paid orientation and on-job training provided Paid time off, 401K match, and life insurance And MoreESSENTIAL DUTIES AND RESPONSIBILITIES: Deal games, payout winnings, exchange currency for chips and inform guests of game rules. Change over deck of cards or dice, inspect and mix cards. Verify bank roll fills with the supervisor and security personnel. Ensure protection of game; maintain continuous inspection of cards or dice, ensure betting in compliance with gate rules and minimums set. Close game, sort cards, balance rack, count chips, and sign off with the supervisor. Must have excellent guest service skills. Other duties as assigned. Must be 21 years of age or older Professional dealing experience required and must have at least one of the following combinations of game knowledge: One major game and at least one minor game offered at the Horseshoe (Horseshoe will teach you a minor game if you don't already know one) Two major games offered at the Horseshoe (Horseshoe may be willing to teach you a second major game if you only know one) Any combination of three games offered at the Horseshoe Major Games are currently: Live Poker, Craps, Blackjack, Roulette, and Baccarat Minor Games are currently: Three Card Poker, I Luv Suits, Ultimate Texas, Mississippi Stud, Pai Gow Poker, and Spanish 21 Blackjack
Apr 14, 2024
Full time
SIGN ON BONUS TO ELIGIBLE NEW HIRES 25% after 30 days 25% after 90 days 50% after 180 days must be within good attendance standingOne Major game: $4500Two Major games: $5000Two Major games: (with craps) $6000Three Major games (no craps): $6500Three Major games (and one of the three is craps): $8000All major games (with craps): $8000 RATE OF PAY: $7.50+ per hour (based on game knowledge) + Tips (approximately $17-$20 per hour)Status: Part-TimeTEAM MEMBER PERKS & BENEFITS: Great benefits including medical, dental, and vision Enjoy discounts on shopping, travel, and more through our rewards program On-site employee dining options Paid orientation and on-job training provided Paid time off, 401K match, and life insurance And MoreESSENTIAL DUTIES AND RESPONSIBILITIES: Deal games, payout winnings, exchange currency for chips and inform guests of game rules. Change over deck of cards or dice, inspect and mix cards. Verify bank roll fills with the supervisor and security personnel. Ensure protection of game; maintain continuous inspection of cards or dice, ensure betting in compliance with gate rules and minimums set. Close game, sort cards, balance rack, count chips, and sign off with the supervisor. Must have excellent guest service skills. Other duties as assigned. Must be 21 years of age or older Professional dealing experience required and must have at least one of the following combinations of game knowledge: One major game and at least one minor game offered at the Horseshoe (Horseshoe will teach you a minor game if you don't already know one) Two major games offered at the Horseshoe (Horseshoe may be willing to teach you a second major game if you only know one) Any combination of three games offered at the Horseshoe Major Games are currently: Live Poker, Craps, Blackjack, Roulette, and Baccarat Minor Games are currently: Three Card Poker, I Luv Suits, Ultimate Texas, Mississippi Stud, Pai Gow Poker, and Spanish 21 Blackjack
SIGN ON BONUS TO ELIGIBLE NEW HIRES 25% after 30 days 25% after 90 days 50% after 180 days must be within good attendance standingOne Major game: $4500Two Major games: $5000Two Major games: (with craps) $6000Three Major games (no craps): $6500Three Major games (and one of the three is craps): $8000All Major games (with craps): $8000 RATE OF PAY: '$7.50+ per hour (based on game knowledge) + Tips (approximately $17-$20 per hour)Status: Full-TimeTEAM MEMBER PERKS & BENEFITS: Great benefits including medical, dental, and vision Enjoy discounts on shopping, travel, and more through our rewards program On-site employee dining options Paid orientation and on-job training provided Paid time off, 401K match, and life insurance And MoreESSENTIAL DUTIES AND RESPONSIBILITIES: Open game at assigned table, count contents, verify count with closing list, inspect cards or dice and sign off with supervisor. Deal games, payout winnings, exchange currency for chips and inform guests of game rules. Change over deck of cards or dice, inspect and mix cards. Verify bank roll fills with the supervisor and security personnel. Ensure protection of game; maintain continuous inspection of cards or dice, ensure betting in compliance with gate rules and minimums set. Close game, sort cards, balance rack, count chips, and sign off with the supervisor. Assist guests with questions on casino activities or refer to appropriate personnel. Must have excellent guest service skills. Other duties as assigned. Must be 21 years of age or older. Professional dealing experience required and must have at least one of the following combinations of game knowledge: Two major games offered at the Horseshoe (Horseshoe may be willing to teach you a second major game if you only know one) Major Games are currently: Live Poker, Craps, Blackjack, Roulette, and Baccarat Minor Games are currently: Three Card Poker, I Luv Suits, Ultimate Texas, Mississippi Stud, Pai Gow Poker, and Spanish 21 Blackjack
Apr 14, 2024
Full time
SIGN ON BONUS TO ELIGIBLE NEW HIRES 25% after 30 days 25% after 90 days 50% after 180 days must be within good attendance standingOne Major game: $4500Two Major games: $5000Two Major games: (with craps) $6000Three Major games (no craps): $6500Three Major games (and one of the three is craps): $8000All Major games (with craps): $8000 RATE OF PAY: '$7.50+ per hour (based on game knowledge) + Tips (approximately $17-$20 per hour)Status: Full-TimeTEAM MEMBER PERKS & BENEFITS: Great benefits including medical, dental, and vision Enjoy discounts on shopping, travel, and more through our rewards program On-site employee dining options Paid orientation and on-job training provided Paid time off, 401K match, and life insurance And MoreESSENTIAL DUTIES AND RESPONSIBILITIES: Open game at assigned table, count contents, verify count with closing list, inspect cards or dice and sign off with supervisor. Deal games, payout winnings, exchange currency for chips and inform guests of game rules. Change over deck of cards or dice, inspect and mix cards. Verify bank roll fills with the supervisor and security personnel. Ensure protection of game; maintain continuous inspection of cards or dice, ensure betting in compliance with gate rules and minimums set. Close game, sort cards, balance rack, count chips, and sign off with the supervisor. Assist guests with questions on casino activities or refer to appropriate personnel. Must have excellent guest service skills. Other duties as assigned. Must be 21 years of age or older. Professional dealing experience required and must have at least one of the following combinations of game knowledge: Two major games offered at the Horseshoe (Horseshoe may be willing to teach you a second major game if you only know one) Major Games are currently: Live Poker, Craps, Blackjack, Roulette, and Baccarat Minor Games are currently: Three Card Poker, I Luv Suits, Ultimate Texas, Mississippi Stud, Pai Gow Poker, and Spanish 21 Blackjack
$52,000 BASE ANNUAL COMPENSATIONSUMMARY:The Table Games Dealer is responsible for conducting and controlling the play of a particular game, such as Blackjack, Roulette, Craps, etc. DUTIES: Delivers great customer service by dealing all games offered by Horseshoe Baltimore in a friendly and helpful manner with an upbeat/positive attitude. Assists in training guests not familiar with various table games products. Promotes table and poker games and serves guests while standing on dead games. Demonstrates an effective working knowledge of dealing policies and gaming procedures Deals games in accordance with internal controls, Maryland Lottery Gaming Control Commission regulations and company policy. Informs Supervisor and/or Manager of unnatural or irregular play and disputes on game Safeguard casino assets. Responsible for the protection and control of the game. Conducts the games in accordance with Company policies and ensures compliance with company policies, procedures and gaming regulatory requirements Verify and sign for Fills, Credits, Marker Issuance, and all documentation's listed in Horseshoes Internal Controls. Handling guest transactions and notifying Floor Supervisor of any irregularities. Exchange currency for gaming chips and pay or collect bets according to house rules in an accurate manner. Demonstrates an effective working knowledge of dealing policies and gaming procedures. Able to maintain applicable departmental dealer efficiency metrics.QUALIFICATIONS Must be at least 21 years of age Dealer School certificate preferred. 3+ months related experience and/or training, or equivalent combination of education and experience. Must possess and be able to maintain the applicable regional Gaming card(s) and/or License(s), if any.
Apr 07, 2024
Full time
$52,000 BASE ANNUAL COMPENSATIONSUMMARY:The Table Games Dealer is responsible for conducting and controlling the play of a particular game, such as Blackjack, Roulette, Craps, etc. DUTIES: Delivers great customer service by dealing all games offered by Horseshoe Baltimore in a friendly and helpful manner with an upbeat/positive attitude. Assists in training guests not familiar with various table games products. Promotes table and poker games and serves guests while standing on dead games. Demonstrates an effective working knowledge of dealing policies and gaming procedures Deals games in accordance with internal controls, Maryland Lottery Gaming Control Commission regulations and company policy. Informs Supervisor and/or Manager of unnatural or irregular play and disputes on game Safeguard casino assets. Responsible for the protection and control of the game. Conducts the games in accordance with Company policies and ensures compliance with company policies, procedures and gaming regulatory requirements Verify and sign for Fills, Credits, Marker Issuance, and all documentation's listed in Horseshoes Internal Controls. Handling guest transactions and notifying Floor Supervisor of any irregularities. Exchange currency for gaming chips and pay or collect bets according to house rules in an accurate manner. Demonstrates an effective working knowledge of dealing policies and gaming procedures. Able to maintain applicable departmental dealer efficiency metrics.QUALIFICATIONS Must be at least 21 years of age Dealer School certificate preferred. 3+ months related experience and/or training, or equivalent combination of education and experience. Must possess and be able to maintain the applicable regional Gaming card(s) and/or License(s), if any.
Commerce Casino is the world's largest card casino offering more than 200 tables. Established in 1983, the casino values its staff of over 2,500 employees and is proud to be known as "Where the World Comes to Play." Commerce Casino offers a comprehensive benefits package to include medical, dental, vision, life, flexible spending accounts, 401(k), vacation time, and much more! Entry Level Casino Card Department Stock Clerk PRIMARY JOB FUNCTIONS Provides labor support for the efficient and effective operations of the Card Department. Performs stock maintenance and organization of designated storage areas. Delivers and retrieves playing cards and various gaming items to and from designated areas. Understands and is responsible for department and Company policy and procedure. Arranges supply of cards for daily casino use. Participates in the daily/monthly taking of inventories. Responsible for keeping assigned section safe and orderly. Follows company policies and procedures and communicates any problem and/or any accidents to immediate supervisor. Performs all other work-related duties as assigned by Casino Dealer Services Manager. The duties listed are not set forth for the purposes of limiting the assignment of work. They are not to be construed as a complete list of the many duties normally to be performed under a position title or those to be assigned and performed temporarily outside of an employee's normal line of work. QUALIFICATIONS Work Experience Required: Entry level position with prior Casino experience preferred. Education: High School Diploma and/or equivalent combination of work experience and education. Other Requirements: Must have knowledge of card deck and shoe cards of all games played in the Casino, including California and poker cards. Must have excellent vision and dexterity and basic communication skills Must demonstrate positive/enthusiastic approach to all assignments Attendance and punctuality are an essential function of the position. Must possess an ability to work with minimal supervision and make educated ethical decisions as necessary. Must be able to resolve conflicts and have effective communication skills with all levels of employees and be able to work effectively and collaboratively in a team environment. Other details Job Family : Regular Pay Type : Hourly Travel Required : No Required Education : High School
Apr 07, 2024
Full time
Commerce Casino is the world's largest card casino offering more than 200 tables. Established in 1983, the casino values its staff of over 2,500 employees and is proud to be known as "Where the World Comes to Play." Commerce Casino offers a comprehensive benefits package to include medical, dental, vision, life, flexible spending accounts, 401(k), vacation time, and much more! Entry Level Casino Card Department Stock Clerk PRIMARY JOB FUNCTIONS Provides labor support for the efficient and effective operations of the Card Department. Performs stock maintenance and organization of designated storage areas. Delivers and retrieves playing cards and various gaming items to and from designated areas. Understands and is responsible for department and Company policy and procedure. Arranges supply of cards for daily casino use. Participates in the daily/monthly taking of inventories. Responsible for keeping assigned section safe and orderly. Follows company policies and procedures and communicates any problem and/or any accidents to immediate supervisor. Performs all other work-related duties as assigned by Casino Dealer Services Manager. The duties listed are not set forth for the purposes of limiting the assignment of work. They are not to be construed as a complete list of the many duties normally to be performed under a position title or those to be assigned and performed temporarily outside of an employee's normal line of work. QUALIFICATIONS Work Experience Required: Entry level position with prior Casino experience preferred. Education: High School Diploma and/or equivalent combination of work experience and education. Other Requirements: Must have knowledge of card deck and shoe cards of all games played in the Casino, including California and poker cards. Must have excellent vision and dexterity and basic communication skills Must demonstrate positive/enthusiastic approach to all assignments Attendance and punctuality are an essential function of the position. Must possess an ability to work with minimal supervision and make educated ethical decisions as necessary. Must be able to resolve conflicts and have effective communication skills with all levels of employees and be able to work effectively and collaboratively in a team environment. Other details Job Family : Regular Pay Type : Hourly Travel Required : No Required Education : High School