Lead Culinary Adventures in Bar Harbor: Join Us as a Food and Beverage Swing Supervisor! Ready to embrace a dynamic role covering multiple dining venues in the heart of Bar Harbor? We're seeking a versatile and organized individual to oversee operations at our various dining locations on respective managers' days off. Your leadership will be instrumental in ensuring a seamless and exceptional dining experience for our guests. As a F&B Swing Supervisor, you will help manage day-to-day operations at our dining venues, providing leadership in the absence of individual managers. Coordinate with respective managers and staff, ensuring smooth transitions and maintaining high service standards. Contribute to creating a positive and memorable guest experience across all dining establishments. We are a family-oriented dining establishment, committed to providing an array of culinary experiences in the heart of Bar Harbor. Recognized for our dedication to hospitality, we prioritize creating an inclusive workplace where your leadership skills can thrive. What We Offer: Diverse Culinary Settings: Oversee operations in a range of dining venues, contributing to the vibrancy of Bar Harbor's culinary scene. Collaborative Team: Join a dining team that values versatility, teamwork, and ensures your success in this pivotal role. Opportunities for Growth: Explore avenues for professional development within our expanding dining family. You will be working your magic on a full-time seasonal basis from early May to October. This is a full-time position that requires weekends, nights, and holidays. What you may not know is that we also have amazing benefits and perks: Start earning PPL (Paid Personal Leave), An employee will earn 1 hour of paid personal leave for every 40 hours worked during the calendar year. Teladoc Virtual Care - Talk to a doctor, therapist, or medical expert anywhere you are by phone or video. For only a $25 monthly charge you would have virtual access to care for a wide range or medical conditions and mental health issues. There is a $0 copay and spouse/dependent(s) are eligible to use the service for free. Dental Insurance - Our dental plan is amazing. It is a gem. You get up to 4 cleanings a year and so much more. We pay 80% of the cost. End of Season Bonus. Heating savings program in partnership with Irving and Dead River - save on heating oil and propane. Core Values Program - earn points for branded swag! Referral Bonus - up to $1,000 per new full-time employee you refer. Discounts on hotel stays (our portfolio, and at selected New England Inns & Resorts collection hotels), dining, and spa services. Employee Recognition Programs. Employee Assistance Program (EAP) - Experienced counseling, free & anonymous. Employee Relief Fund - Financial support for unexpected situations. Mostly funded by our awesome teammates! Annual Flu Shot Clinic. Witham Family Hotels Gala - an annual event that recognizes YOU! Here are some more details: Responsibilities: Helps manage Food & Beverage on day-to-day operations. Preserve excellent levels of internal and external customer service. Identify customers' needs and respond proactively to all their concerns. Comply with all health and safety regulations. You must possess interpersonal, decision-making, leadership, communication, problem-solving, and customer service skills. Performs additional duties as assigned. Skills Required: Completion of secondary school should be required Diploma or degree in business management or tourism related field would be an asset Leadership skills Flexibility Adaptability Inventory management Conflict resolution Ability to work under pressure Ability to multi-task Good organizational skills Wage: Starting at $22 an hour. Experience / Education: Prior customer service experience is preferred. High School diploma and/or equivalent work experience Performance Measurement: 90 day performance review, annual performance review, attendance, productivity, feedback from others Physical Demands: Work is performed in a hotel/office environment. Requires flexible working hours including nights and weekends; Extended workdays may be required to accomplish tasks and meet workload demands during peak periods. Potentially requires extended periods of walking or standing. There is also the potential for kneeling and lifting of objects up to 40lbs. If you have a passion for culinary leadership, enjoy managing diverse dining environments, and have the desire to be a key player in our diverse food and beverage offerings, we invite you to join us in Bar Harbor! Apply Now and help Lead Culinary Adventures in Bar Harbor, Maine!
Mar 27, 2024
Full time
Lead Culinary Adventures in Bar Harbor: Join Us as a Food and Beverage Swing Supervisor! Ready to embrace a dynamic role covering multiple dining venues in the heart of Bar Harbor? We're seeking a versatile and organized individual to oversee operations at our various dining locations on respective managers' days off. Your leadership will be instrumental in ensuring a seamless and exceptional dining experience for our guests. As a F&B Swing Supervisor, you will help manage day-to-day operations at our dining venues, providing leadership in the absence of individual managers. Coordinate with respective managers and staff, ensuring smooth transitions and maintaining high service standards. Contribute to creating a positive and memorable guest experience across all dining establishments. We are a family-oriented dining establishment, committed to providing an array of culinary experiences in the heart of Bar Harbor. Recognized for our dedication to hospitality, we prioritize creating an inclusive workplace where your leadership skills can thrive. What We Offer: Diverse Culinary Settings: Oversee operations in a range of dining venues, contributing to the vibrancy of Bar Harbor's culinary scene. Collaborative Team: Join a dining team that values versatility, teamwork, and ensures your success in this pivotal role. Opportunities for Growth: Explore avenues for professional development within our expanding dining family. You will be working your magic on a full-time seasonal basis from early May to October. This is a full-time position that requires weekends, nights, and holidays. What you may not know is that we also have amazing benefits and perks: Start earning PPL (Paid Personal Leave), An employee will earn 1 hour of paid personal leave for every 40 hours worked during the calendar year. Teladoc Virtual Care - Talk to a doctor, therapist, or medical expert anywhere you are by phone or video. For only a $25 monthly charge you would have virtual access to care for a wide range or medical conditions and mental health issues. There is a $0 copay and spouse/dependent(s) are eligible to use the service for free. Dental Insurance - Our dental plan is amazing. It is a gem. You get up to 4 cleanings a year and so much more. We pay 80% of the cost. End of Season Bonus. Heating savings program in partnership with Irving and Dead River - save on heating oil and propane. Core Values Program - earn points for branded swag! Referral Bonus - up to $1,000 per new full-time employee you refer. Discounts on hotel stays (our portfolio, and at selected New England Inns & Resorts collection hotels), dining, and spa services. Employee Recognition Programs. Employee Assistance Program (EAP) - Experienced counseling, free & anonymous. Employee Relief Fund - Financial support for unexpected situations. Mostly funded by our awesome teammates! Annual Flu Shot Clinic. Witham Family Hotels Gala - an annual event that recognizes YOU! Here are some more details: Responsibilities: Helps manage Food & Beverage on day-to-day operations. Preserve excellent levels of internal and external customer service. Identify customers' needs and respond proactively to all their concerns. Comply with all health and safety regulations. You must possess interpersonal, decision-making, leadership, communication, problem-solving, and customer service skills. Performs additional duties as assigned. Skills Required: Completion of secondary school should be required Diploma or degree in business management or tourism related field would be an asset Leadership skills Flexibility Adaptability Inventory management Conflict resolution Ability to work under pressure Ability to multi-task Good organizational skills Wage: Starting at $22 an hour. Experience / Education: Prior customer service experience is preferred. High School diploma and/or equivalent work experience Performance Measurement: 90 day performance review, annual performance review, attendance, productivity, feedback from others Physical Demands: Work is performed in a hotel/office environment. Requires flexible working hours including nights and weekends; Extended workdays may be required to accomplish tasks and meet workload demands during peak periods. Potentially requires extended periods of walking or standing. There is also the potential for kneeling and lifting of objects up to 40lbs. If you have a passion for culinary leadership, enjoy managing diverse dining environments, and have the desire to be a key player in our diverse food and beverage offerings, we invite you to join us in Bar Harbor! Apply Now and help Lead Culinary Adventures in Bar Harbor, Maine!
Job Type Full-time Description La Terra Fina is seeking a Food Safety & Quality Technician to enforce policies, procedures and controls to assure that all products are prepared according to the La Terra Fina and USDA standards. In this role you will recommend improvements of technical issues. We are an entrepreneurial environment looking for passionate people who want to make a difference and help grow a brand devoted to people, teamwork, and delicious food! Requirements Primary Responsibilities Daily test and sampling of products in process and finished items to evaluate product quality and safety. Carry out environmental testing and experiments to evaluate food safety and quality. Ensure that the experiments are done in a timely manner. Ability to conduct Quality Control food testing. Ability to prioritize work and multi-task. Proficiency in computer systems and applications Daily processing and packaging process reviews. Compile information and create reports. Pre-operational and operational sanitation plant inspection. Perform food safety and quality audits. Daily review/reconciliation of all FSQ /QC reports, including HACCP and Net Wt. reporting compliance. Check equipment calibration: water-meters, thermometers, etc. Interface with the USDA inspection: Report immediately any discrepancies. Recommend corrective actions. Recommend preventive measures. During any change to new packaging to new packaging or products, review specifications for completeness, review packaging for acceptability and verify from startup that everything is working in conformance. Recommended and enforce corrective and preventive measures to improve plant sanitation, employee hygienic practices and product safety and standards. Ensure conformance to specifications. Assist the FSQ Manager in continuous improvement efforts and follow up on corrective action implementation. Ensure that all department personnel are using proper procedures, work instructions, forms, tolls and equipment stablished for the job they perform. Keep FSQ Manager informed about problems and opportunities for improvement. Maintain and improve upon existing products and FSQ systems. Create and maintain accurate inspections files and prepare reports summarizing inspection results. This position has responsibilities and commitment to La Terra Fina food safety policies and practices. Qualifications/Requirements 1-3 + years related experience and/or training, or equivalent combination of education and experience. Ability to handle multiple tasks. Ability to work in a team environment, excellent communication skill. Able to use best judgement in absence of Department Supervisor or Manager. Perform duties with minimum supervision. Excellent written and oral communication skills. Ability to read and interpret documents such as safety rules, instructions, policies and procedures manuals. Ability to speak effectively before groups employees of organizations. Computer skills: Word, Excel, PowerPoint. Ability to coordinate with, R&D, Purchasing, Operations, Maintenance, Engineering, etc., products, process and controls implementation. Ability to enforce processes and controls conformance. Ability to evaluate and report product and process quality. Ability to recommend and implement product, process and sanitation improvements. Ability to develop and implement process controls for product safety and quality. Experience in USDA plants. SQF audit experience. Preferred Bilingual English/Spanish. Ability to work on cold environment. Must be able to stand and walk for more than 70% of the time. Salary Description $24.55 - $31.55 /hour
Mar 14, 2024
Full time
Job Type Full-time Description La Terra Fina is seeking a Food Safety & Quality Technician to enforce policies, procedures and controls to assure that all products are prepared according to the La Terra Fina and USDA standards. In this role you will recommend improvements of technical issues. We are an entrepreneurial environment looking for passionate people who want to make a difference and help grow a brand devoted to people, teamwork, and delicious food! Requirements Primary Responsibilities Daily test and sampling of products in process and finished items to evaluate product quality and safety. Carry out environmental testing and experiments to evaluate food safety and quality. Ensure that the experiments are done in a timely manner. Ability to conduct Quality Control food testing. Ability to prioritize work and multi-task. Proficiency in computer systems and applications Daily processing and packaging process reviews. Compile information and create reports. Pre-operational and operational sanitation plant inspection. Perform food safety and quality audits. Daily review/reconciliation of all FSQ /QC reports, including HACCP and Net Wt. reporting compliance. Check equipment calibration: water-meters, thermometers, etc. Interface with the USDA inspection: Report immediately any discrepancies. Recommend corrective actions. Recommend preventive measures. During any change to new packaging to new packaging or products, review specifications for completeness, review packaging for acceptability and verify from startup that everything is working in conformance. Recommended and enforce corrective and preventive measures to improve plant sanitation, employee hygienic practices and product safety and standards. Ensure conformance to specifications. Assist the FSQ Manager in continuous improvement efforts and follow up on corrective action implementation. Ensure that all department personnel are using proper procedures, work instructions, forms, tolls and equipment stablished for the job they perform. Keep FSQ Manager informed about problems and opportunities for improvement. Maintain and improve upon existing products and FSQ systems. Create and maintain accurate inspections files and prepare reports summarizing inspection results. This position has responsibilities and commitment to La Terra Fina food safety policies and practices. Qualifications/Requirements 1-3 + years related experience and/or training, or equivalent combination of education and experience. Ability to handle multiple tasks. Ability to work in a team environment, excellent communication skill. Able to use best judgement in absence of Department Supervisor or Manager. Perform duties with minimum supervision. Excellent written and oral communication skills. Ability to read and interpret documents such as safety rules, instructions, policies and procedures manuals. Ability to speak effectively before groups employees of organizations. Computer skills: Word, Excel, PowerPoint. Ability to coordinate with, R&D, Purchasing, Operations, Maintenance, Engineering, etc., products, process and controls implementation. Ability to enforce processes and controls conformance. Ability to evaluate and report product and process quality. Ability to recommend and implement product, process and sanitation improvements. Ability to develop and implement process controls for product safety and quality. Experience in USDA plants. SQF audit experience. Preferred Bilingual English/Spanish. Ability to work on cold environment. Must be able to stand and walk for more than 70% of the time. Salary Description $24.55 - $31.55 /hour
Located along Lake Tahoe in the Sierra Nevada, Harrah's and Harveys Lake Tahoe properties are the premier employer of choice. Here are just a few perks of working for Caesars Entertainment, the largest casino-entertainment company in the US. Professional and leadership development Paid breaks and a free meal during each shift PTO/FTO Access to the on-site team member gym Health and Wellness benefits after 90 days of service On-site Wellness Center and monthly health and wellness initiatives Employee Assistance Program Robust educational benefits, including tuition assistance, student loan repayment options, and access to Caesars University Optional 401(k) plan eligibility after 90 days of service Sign on bonus for select positions Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, 'Create the Extraordinary'. Our vision, 'Create spectacular worlds that immerse, inspire and connect you'. We don't perform magic; we create it with excellence. '. If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities. JOB SUMMARY: To share the team's commitment to greet every guest, market the Caesars Rewards program, promote Caesars Entertainment Inc. products and services, and to provide quality support of dealer and supervisor efforts to create service which creates a great guest entertainment experience. KEY JOB FUNCTIONS: Greeting new players as they arrive and accommodating any obvious needs. Facilitates new Caesars Rewards sign-ups and ensure tracking cards are printed and delivered to the appropriate supervisor(s). Invokes our Service Recovery Initiative as appropriate. Helps and assists co-workers toward common goals related to great guest service. Provides and prepares rating slips and dockets. Initiates, prepares and takes marker transfers to Main Cashier. Prepares and completes paperwork for marker redemption to document credit/cash transactions. Inputs manual player tracking information into the computer system to ensure that all information is accurate and stored for future analysis and referral. Verifies computer information with written documentation to ensure accuracy. Checks guest accounts to ensure information is updated and accurate. Obtains new or restores lost Caesars Rewards cards from the Caesars Rewards Center. Contacts the Cashier Department under the direction of a supervisor or casino manager to activate credit or credit extended beyond established limits. Ensures proper approval is given and proper procedures and documentation is followed. Performs general maintenance of table games and ensures equipment is in proper working order. Provides information about table games as appropriate. Handle reservations and/or other arrangements requested by guest or supervisor. Accesses CMS to view special messages or any other pertinent information. Maintains discretion due to the sensitive nature of certain information. Provides assistance with manual tracking when directed (i.e., cash, chips, average bet, time played, etc.) Ensures that the table games' areas are properly supplied with necessary materials (including playing cards, dice, etc.) Assists with co-supervising an assigned pit area, only under the direct guidance of a supervisor. Always demonstrates a pleasant and enthusiastic demeanor. EDUCATION and/or EXPERIENCE: High school or equivalent preferred Previous games assistant position, or guest contact experience preferred QUALIFICATIONS: Literate and fluent in English Good math skills. Computer literacy. Excellent telephone/interpersonal communication skills. Motivation and ability to use successful interactive skills. Must be a team player. Must be a self-starter, with ability to work with little supervision. Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same. Adheres to all regulatory, company and department policies and procedures PHYSICAL, MENTAL and ENVIRONMENTAL DEMANDS: Visual and auditory range must include immediate environment. Standing throughout shift - 6 hours or greater Lift and carry up to 30lbs. Push/pull up to 50lbs. Walking throughout shift Mobility to move about the property Must have the manual dexterity to operate a computer and other necessary office equipment. Must have the ability to push, pull, reach, bend, twist, stoop, and kneel. Positions that have contact with the public require the ability to work in a noisy environment and may be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment.Disclaimer This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Mar 14, 2024
Full time
Located along Lake Tahoe in the Sierra Nevada, Harrah's and Harveys Lake Tahoe properties are the premier employer of choice. Here are just a few perks of working for Caesars Entertainment, the largest casino-entertainment company in the US. Professional and leadership development Paid breaks and a free meal during each shift PTO/FTO Access to the on-site team member gym Health and Wellness benefits after 90 days of service On-site Wellness Center and monthly health and wellness initiatives Employee Assistance Program Robust educational benefits, including tuition assistance, student loan repayment options, and access to Caesars University Optional 401(k) plan eligibility after 90 days of service Sign on bonus for select positions Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, 'Create the Extraordinary'. Our vision, 'Create spectacular worlds that immerse, inspire and connect you'. We don't perform magic; we create it with excellence. '. If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities. JOB SUMMARY: To share the team's commitment to greet every guest, market the Caesars Rewards program, promote Caesars Entertainment Inc. products and services, and to provide quality support of dealer and supervisor efforts to create service which creates a great guest entertainment experience. KEY JOB FUNCTIONS: Greeting new players as they arrive and accommodating any obvious needs. Facilitates new Caesars Rewards sign-ups and ensure tracking cards are printed and delivered to the appropriate supervisor(s). Invokes our Service Recovery Initiative as appropriate. Helps and assists co-workers toward common goals related to great guest service. Provides and prepares rating slips and dockets. Initiates, prepares and takes marker transfers to Main Cashier. Prepares and completes paperwork for marker redemption to document credit/cash transactions. Inputs manual player tracking information into the computer system to ensure that all information is accurate and stored for future analysis and referral. Verifies computer information with written documentation to ensure accuracy. Checks guest accounts to ensure information is updated and accurate. Obtains new or restores lost Caesars Rewards cards from the Caesars Rewards Center. Contacts the Cashier Department under the direction of a supervisor or casino manager to activate credit or credit extended beyond established limits. Ensures proper approval is given and proper procedures and documentation is followed. Performs general maintenance of table games and ensures equipment is in proper working order. Provides information about table games as appropriate. Handle reservations and/or other arrangements requested by guest or supervisor. Accesses CMS to view special messages or any other pertinent information. Maintains discretion due to the sensitive nature of certain information. Provides assistance with manual tracking when directed (i.e., cash, chips, average bet, time played, etc.) Ensures that the table games' areas are properly supplied with necessary materials (including playing cards, dice, etc.) Assists with co-supervising an assigned pit area, only under the direct guidance of a supervisor. Always demonstrates a pleasant and enthusiastic demeanor. EDUCATION and/or EXPERIENCE: High school or equivalent preferred Previous games assistant position, or guest contact experience preferred QUALIFICATIONS: Literate and fluent in English Good math skills. Computer literacy. Excellent telephone/interpersonal communication skills. Motivation and ability to use successful interactive skills. Must be a team player. Must be a self-starter, with ability to work with little supervision. Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same. Adheres to all regulatory, company and department policies and procedures PHYSICAL, MENTAL and ENVIRONMENTAL DEMANDS: Visual and auditory range must include immediate environment. Standing throughout shift - 6 hours or greater Lift and carry up to 30lbs. Push/pull up to 50lbs. Walking throughout shift Mobility to move about the property Must have the manual dexterity to operate a computer and other necessary office equipment. Must have the ability to push, pull, reach, bend, twist, stoop, and kneel. Positions that have contact with the public require the ability to work in a noisy environment and may be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment.Disclaimer This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Harrah's Cherokee Casino Resort
Cherokee, North Carolina
Job Description Harrah's Cherokee Casino Resort Position Description POSITION TITLE: Food & Beverage Cashier Noodle Bar DEPARTMENT: Food GRADE/FLSA STATUS: H8-Non-Exempt BADGE TYPE/COLOR: Key - Blue REPORTS TO: Food Service Supervisor, Dual Rate F&B Cashier-Noodle Bar SUPERVISES: N/A JOB SUMMARY: Ensure that guests are greeted warmly upon entry, provide excellent service, process payments, and assist fellow team members to ensure overall guest satisfaction. JOB ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Endorse the business objectives, ethics and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision and Values Greet guests; seat them in restaurant according to rotation schedule Operate cash register and properly settle checks Tabulate bills using calculators, cash registers, or optical price scanners Responsible for the proper settlement of all guest checks Receive payment by cash, credit cards, comps, or automatic debits Issue receipts, refunds, credits, or change due to customers Record tips from credit cards, automatic debits and comp customers Keep work area neat and clean Assist customers by providing information and resolving their complaints Balance register at end of shift Build relationships with customers Demonstrate superior customer service skills by displaying outlined service behaviors Ensure service recovery activities Maintain an upbeat and positive attitude, create an atmosphere of luck and positive energy with gestures and sustain enthusiasm from one interaction to the next Build relationships by greeting guests with a warm, friendly verbal greeting Maintain clean and orderly checkout areas and complete other general cleaning duties Assist in clearing, cleaning and resetting tables Provide a warm farewell and thank guest for visiting Participative member of the team by volunteering and being involved with projects, committees, and task forces by providing input and suggestions Adhere to regulatory, departmental and company policies/procedures in an ethical manner MINIMUM QUALIFICATIONS: High school diploma or GED required Ability to speak, read, write Chinese (Mandarin & Cantonese dialects) and English required Additional Asian dialects preferred Six months prior food service experience preferred Care certification preferred Must demonstrate the following essential knowledge and skills: Able to attend to multiple priorities simultaneously Legible handwriting Ability to add, subtract, multiply, or divide quickly and correctly Ability to talk to others to convey information effectively Willing to learn and be adaptable with attention to detail/observant Documented teamwork behaviors and attitudes Neat, professional appearance with excellent personal hygiene PHYSICAL, MENTAL, ENVIRONMENTAL DEMANDS: Must be able to stoop, bend, reach, kneel, twist and grasp items Must be able to have continuous use of hands and arms Must be able to be on feet for 8 hour shift Must be able to lift up to 25 pounds an d carry 5 pounds Must be able to respond to visual and aural cues Must be able to read, write, speak and understands English Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibrations, crowds and air quality including second hand smoke Must be able to work a flexible schedule including weekends, evenings and holidays This is not necessarily an exhaustive list of all responsibilities, requirements, or working conditions associated with the job. Harrah's Cherokee Casino Resort reserves the right to make changes in the above job description whenever necessary. 3.15.19
Mar 13, 2024
Full time
Job Description Harrah's Cherokee Casino Resort Position Description POSITION TITLE: Food & Beverage Cashier Noodle Bar DEPARTMENT: Food GRADE/FLSA STATUS: H8-Non-Exempt BADGE TYPE/COLOR: Key - Blue REPORTS TO: Food Service Supervisor, Dual Rate F&B Cashier-Noodle Bar SUPERVISES: N/A JOB SUMMARY: Ensure that guests are greeted warmly upon entry, provide excellent service, process payments, and assist fellow team members to ensure overall guest satisfaction. JOB ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Endorse the business objectives, ethics and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision and Values Greet guests; seat them in restaurant according to rotation schedule Operate cash register and properly settle checks Tabulate bills using calculators, cash registers, or optical price scanners Responsible for the proper settlement of all guest checks Receive payment by cash, credit cards, comps, or automatic debits Issue receipts, refunds, credits, or change due to customers Record tips from credit cards, automatic debits and comp customers Keep work area neat and clean Assist customers by providing information and resolving their complaints Balance register at end of shift Build relationships with customers Demonstrate superior customer service skills by displaying outlined service behaviors Ensure service recovery activities Maintain an upbeat and positive attitude, create an atmosphere of luck and positive energy with gestures and sustain enthusiasm from one interaction to the next Build relationships by greeting guests with a warm, friendly verbal greeting Maintain clean and orderly checkout areas and complete other general cleaning duties Assist in clearing, cleaning and resetting tables Provide a warm farewell and thank guest for visiting Participative member of the team by volunteering and being involved with projects, committees, and task forces by providing input and suggestions Adhere to regulatory, departmental and company policies/procedures in an ethical manner MINIMUM QUALIFICATIONS: High school diploma or GED required Ability to speak, read, write Chinese (Mandarin & Cantonese dialects) and English required Additional Asian dialects preferred Six months prior food service experience preferred Care certification preferred Must demonstrate the following essential knowledge and skills: Able to attend to multiple priorities simultaneously Legible handwriting Ability to add, subtract, multiply, or divide quickly and correctly Ability to talk to others to convey information effectively Willing to learn and be adaptable with attention to detail/observant Documented teamwork behaviors and attitudes Neat, professional appearance with excellent personal hygiene PHYSICAL, MENTAL, ENVIRONMENTAL DEMANDS: Must be able to stoop, bend, reach, kneel, twist and grasp items Must be able to have continuous use of hands and arms Must be able to be on feet for 8 hour shift Must be able to lift up to 25 pounds an d carry 5 pounds Must be able to respond to visual and aural cues Must be able to read, write, speak and understands English Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibrations, crowds and air quality including second hand smoke Must be able to work a flexible schedule including weekends, evenings and holidays This is not necessarily an exhaustive list of all responsibilities, requirements, or working conditions associated with the job. Harrah's Cherokee Casino Resort reserves the right to make changes in the above job description whenever necessary. 3.15.19
Join Our Culinary Symphony as the Swing Sous Chef! Are you a culinary virtuoso ready to bring your talents to a vibrant kitchen environment? We're seeking a versatile and skilled Swing Sous Chef to join our culinary team, infusing creativity and flavor into our offerings, especially when the Sous Chef takes a well-deserved day off in the heart of Bar Harbor. As the Sous chef, you will be responsible for keeping up with all the kitchen functions including the duties of overseeing the safe and efficient operation of the kitchen. This involves food purchasing with cost control, preparation, and presentation of dishes, as well as maintaining the sanitation and cleanliness of the kitchen. The Bar Harbor Inn creates innovative menus that you will be expected to know ingredients for. You will be assisting the chef in providing high quality preparation of most dishes as well as the initiative to develop and promote profitability while being an example of others around you. We expect all our employees to champion and embrace the company values: to be hospitable at all times, willing to make the extra effort, fair in all of our dealings, respectful to our guests, our property and each other, professional in all situations and proud to be part of the very best! As a Swing Sous Chef, you will show off your culinary skills during shifts, ensuring top-notch food quality and presentation. Work seamlessly with kitchen staff to maintain the high standards set by the Sous Chef, providing leadership and support when they are away. Step into various roles within the kitchen, maintaining consistency and excellence in culinary operations. We are a family-owned independent restaurant, passionate about creating exceptional culinary experiences. Recognized as one of the Best Places to Work, we foster an inclusive workplace. As a Swing Sous Chef, you'll play a crucial role in maintaining the culinary excellence of our kitchen. You will be working your magic on a full-time seasonal basis from Spring to Fall. Your schedule will be 40 hours a week. Weekends, nights, and holidays are a must. The starting salary wage is $1200 per week. Why you want to work with us: Work in the serene ambiance of Bar Harbor, offering a peaceful retreat for both guests and team members. Join a collaborative team that values teamwork and ensures your success in this essential role. Explore opportunities for career advancement within our expanding hotel family. What you may not know is that we also have amazing benefits and perks: Start earning PPL (Paid Personal Leave), An employee will earn 1 hour of paid personal leave for every 40 hours worked during the calendar year. Teladoc Virtual Care - Talk to a doctor, therapist, or medical expert anywhere you are by phone or video. For only a $25 monthly charge you would have virtual access to care for a wide range or medical conditions and mental health issues. There is a $0 copay and spouse/dependent(s) are eligible to use the service for free. Dental Insurance - Our dental plan is amazing. It is a gem. You get up to 4 cleanings a year and so much more. We pay 80% of the cost. End of Season Bonus. Heating savings program in partnership with Irving and Dead River - save on heating oil and propane. Core Values Program - earn points for branded swag! Referral Bonus - up to $1,000 per new full-time employee you refer. Discounts on hotel stays (our portfolio, and at selected New England Inns & Resorts collection hotels), dining, and spa services. Employee Recognition Programs. Employee Assistance Program (EAP) - Experienced counseling, free & anonymous. Employee Relief Fund - Financial support for unexpected situations. Mostly funded by our awesome teammates! Annual Flu Shot Clinic. Witham Family Hotels Gala - an annual event that recognizes YOU! Here are some more details: Job responsibilities: Preparing meals and food to meet the specifications of guests in a timely manner Properly measuring kitchen ingredients and food portions Ensuring kitchen staff adhere to set standards, procedures, department rules and sanitation requirements Using kitchen knives and equipment such as grills, ovens, steamers and warmers in food preparation Managing the kitchen inventory and ensuring supplies are fresh and of high quality Ensuring proper food temperatures when cooking and proper storage afterward Keeping the workstation and kitchen equipment clean, organized and sanitized Taking charge of kitchen opening, closing and other side duties as directed by the Executive Chef Perform duties as assigned. Skills Required: Advanced Culinary Skills. Ability to effectively manage the kitchen staff, motivate them and assign duties fairly Familiarity with the best practices in the hotel and catering services industry Knowledge of health and safety standards Proficient in Microsoft Office, Point of Sale and restaurant management software Ability to multitask and work quickly under pressure Advanced verbal and written communication skills Attention to detail and organizational skills Experience / Education: A minimum of 5 years of experience in varied kitchen positions including food preparation, line cook, fry cook and expediter. At least 6 months experience in a similar capacity. Must be able to communicate clearly with managers, kitchen and dining room personnel and guests. Performance Measurement: 90 Day performance review, annual performance review, attendance, productivity, feedback from others, Guest Response scores, etc. Physical Requirements: This is a very physically demanding job that requires extended periods of walking, standing, bending, lifting, twisting, and kneeling and climbing ladders and stairs. Lifting of up to 65 lbs. Extended workdays may be required to accomplish tasks and meet workload demands during peak periods. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If you have a passion for culinary excellence, adaptability, and a desire to shine in the Sous Chef's absence, we invite you to be a key player in our culinary orchestra! Apply Now and Let Your Culinary Artistry Shine in the Swing Sous Chef Role!
Mar 09, 2024
Full time
Join Our Culinary Symphony as the Swing Sous Chef! Are you a culinary virtuoso ready to bring your talents to a vibrant kitchen environment? We're seeking a versatile and skilled Swing Sous Chef to join our culinary team, infusing creativity and flavor into our offerings, especially when the Sous Chef takes a well-deserved day off in the heart of Bar Harbor. As the Sous chef, you will be responsible for keeping up with all the kitchen functions including the duties of overseeing the safe and efficient operation of the kitchen. This involves food purchasing with cost control, preparation, and presentation of dishes, as well as maintaining the sanitation and cleanliness of the kitchen. The Bar Harbor Inn creates innovative menus that you will be expected to know ingredients for. You will be assisting the chef in providing high quality preparation of most dishes as well as the initiative to develop and promote profitability while being an example of others around you. We expect all our employees to champion and embrace the company values: to be hospitable at all times, willing to make the extra effort, fair in all of our dealings, respectful to our guests, our property and each other, professional in all situations and proud to be part of the very best! As a Swing Sous Chef, you will show off your culinary skills during shifts, ensuring top-notch food quality and presentation. Work seamlessly with kitchen staff to maintain the high standards set by the Sous Chef, providing leadership and support when they are away. Step into various roles within the kitchen, maintaining consistency and excellence in culinary operations. We are a family-owned independent restaurant, passionate about creating exceptional culinary experiences. Recognized as one of the Best Places to Work, we foster an inclusive workplace. As a Swing Sous Chef, you'll play a crucial role in maintaining the culinary excellence of our kitchen. You will be working your magic on a full-time seasonal basis from Spring to Fall. Your schedule will be 40 hours a week. Weekends, nights, and holidays are a must. The starting salary wage is $1200 per week. Why you want to work with us: Work in the serene ambiance of Bar Harbor, offering a peaceful retreat for both guests and team members. Join a collaborative team that values teamwork and ensures your success in this essential role. Explore opportunities for career advancement within our expanding hotel family. What you may not know is that we also have amazing benefits and perks: Start earning PPL (Paid Personal Leave), An employee will earn 1 hour of paid personal leave for every 40 hours worked during the calendar year. Teladoc Virtual Care - Talk to a doctor, therapist, or medical expert anywhere you are by phone or video. For only a $25 monthly charge you would have virtual access to care for a wide range or medical conditions and mental health issues. There is a $0 copay and spouse/dependent(s) are eligible to use the service for free. Dental Insurance - Our dental plan is amazing. It is a gem. You get up to 4 cleanings a year and so much more. We pay 80% of the cost. End of Season Bonus. Heating savings program in partnership with Irving and Dead River - save on heating oil and propane. Core Values Program - earn points for branded swag! Referral Bonus - up to $1,000 per new full-time employee you refer. Discounts on hotel stays (our portfolio, and at selected New England Inns & Resorts collection hotels), dining, and spa services. Employee Recognition Programs. Employee Assistance Program (EAP) - Experienced counseling, free & anonymous. Employee Relief Fund - Financial support for unexpected situations. Mostly funded by our awesome teammates! Annual Flu Shot Clinic. Witham Family Hotels Gala - an annual event that recognizes YOU! Here are some more details: Job responsibilities: Preparing meals and food to meet the specifications of guests in a timely manner Properly measuring kitchen ingredients and food portions Ensuring kitchen staff adhere to set standards, procedures, department rules and sanitation requirements Using kitchen knives and equipment such as grills, ovens, steamers and warmers in food preparation Managing the kitchen inventory and ensuring supplies are fresh and of high quality Ensuring proper food temperatures when cooking and proper storage afterward Keeping the workstation and kitchen equipment clean, organized and sanitized Taking charge of kitchen opening, closing and other side duties as directed by the Executive Chef Perform duties as assigned. Skills Required: Advanced Culinary Skills. Ability to effectively manage the kitchen staff, motivate them and assign duties fairly Familiarity with the best practices in the hotel and catering services industry Knowledge of health and safety standards Proficient in Microsoft Office, Point of Sale and restaurant management software Ability to multitask and work quickly under pressure Advanced verbal and written communication skills Attention to detail and organizational skills Experience / Education: A minimum of 5 years of experience in varied kitchen positions including food preparation, line cook, fry cook and expediter. At least 6 months experience in a similar capacity. Must be able to communicate clearly with managers, kitchen and dining room personnel and guests. Performance Measurement: 90 Day performance review, annual performance review, attendance, productivity, feedback from others, Guest Response scores, etc. Physical Requirements: This is a very physically demanding job that requires extended periods of walking, standing, bending, lifting, twisting, and kneeling and climbing ladders and stairs. Lifting of up to 65 lbs. Extended workdays may be required to accomplish tasks and meet workload demands during peak periods. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If you have a passion for culinary excellence, adaptability, and a desire to shine in the Sous Chef's absence, we invite you to be a key player in our culinary orchestra! Apply Now and Let Your Culinary Artistry Shine in the Swing Sous Chef Role!
POSITION TITLE: Host/Hostess CLASSIFICATION: Non-Exempt DEPARTMENT: Food & Beverage SUPERVISOR: Venue Manager Position Summary: Under direct supervision of the Venue Manager, Host/Hostess maintain efficient and courteous food and beverage operations by greeting guests, anticipating guest's needs, providing knowledgeable Food & Beverage service, and providing consistent professional guest relations with a positive upbeat personality. Works efficiently in a team-based environment and must follow all alcohol beverage and food handling policy guidelines as well as all resort internal controls, consistently. Essential Duties & Responsibilities: Provides excellent guest service to all guests. Provides efficient, smooth, and accessible guest service in coordination with kitchen staff when food offerings and specials are provided. Accepts and confirms reservations daily. Greets and seats guests to their dining table. Operates POS to conduct sales transactions, handles cash and makes change as required. Computes bills, itemizes lists and balances tickets. Responsible for cash handling and tendering checks. Manages floor seating and schematic set up. Handles reservation system with accurate maintenance of data base and information. Maintains a neat, orderly and stocked host/hostess desk. Contributes to a team effort and accomplishes related results as required. Inspects dining room serving stations for neatness and cleanliness, and requisitions table linens and other dining room supplies for tables and serving stations. Ensures all menus are wiped down, free of spots or stains, and complete. Ensures entry doors are clean, free of debris. Check with managers to assure there are no large or private parties scheduled. Maintains seating charts and organization of reservations including knowledge of dining room and entryway. Distributes and tracks evenly all guests to servers. Keeps constant contact with the servers and the kitchen staff to obtain a smooth service. Must have high energy and motivated personality. Maintains proper attendance in accordance with Shangri-La Attendance policy. Due to changes and modification in the job from time to time, we require employees to be flexible and assume other responsibilities assigned by management as management sees the necessity; some assignments may not be listed in this description at this time. Education and Experience: High school degree or GED preferred, plus recent experience in the restaurant field as a server or host; restaurant must be a considered a high-volume table side service restaurant. Must be 18 years of age or older. Must be able to obtain a Food Handlers card. No felony, theft or stealing convictions. Must be able to successfully pass a background investigation, Food Handlers Permit and to include the following: Knowledge, Abilities, Skills, and Certifications: Knowledge of dining and food maintenance operations and guest service. Knowledge of all menu items. Ability to communicate, read, and writes clearly in basic English. Ability to demonstrate outstanding guest service at all times. Knowledge of cash handling. Ability to service guests in a professional appearance and manner. Strong ability to follow instructions and work in a stressful and busy environment. Knowledge of State Laws regarding Alcohol service and assertive in the enforcement of said alcohol law. Knowledge of POS system and or reservations system. Knowledge of internal controls and commitment to follow, consistently. Physical Demands: While performing the duties of this job, the employee regularly is required to stand; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to walk. The employee occasionally is required to sit; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 50 pounds. Work Environment: Work is generally performed in resort venues and kitchen areas, banquet areas with exposure to heat, cold, fumes, steam, and a high noise level. Days, evenings, swing shift, holidays and/or weekend work are required. Extended hours and irregular shifts may be required. Some of the amenities/perks provided are: Affordable Furnished & Utilities paid housing close to Shangri-La Resort for out of area candidates at $250 per month. Lunch and Dinner provided daily. Transportation to and from the airport and/bus station Complimentary Golf Discount on water activities
Mar 26, 2024
Full time
POSITION TITLE: Host/Hostess CLASSIFICATION: Non-Exempt DEPARTMENT: Food & Beverage SUPERVISOR: Venue Manager Position Summary: Under direct supervision of the Venue Manager, Host/Hostess maintain efficient and courteous food and beverage operations by greeting guests, anticipating guest's needs, providing knowledgeable Food & Beverage service, and providing consistent professional guest relations with a positive upbeat personality. Works efficiently in a team-based environment and must follow all alcohol beverage and food handling policy guidelines as well as all resort internal controls, consistently. Essential Duties & Responsibilities: Provides excellent guest service to all guests. Provides efficient, smooth, and accessible guest service in coordination with kitchen staff when food offerings and specials are provided. Accepts and confirms reservations daily. Greets and seats guests to their dining table. Operates POS to conduct sales transactions, handles cash and makes change as required. Computes bills, itemizes lists and balances tickets. Responsible for cash handling and tendering checks. Manages floor seating and schematic set up. Handles reservation system with accurate maintenance of data base and information. Maintains a neat, orderly and stocked host/hostess desk. Contributes to a team effort and accomplishes related results as required. Inspects dining room serving stations for neatness and cleanliness, and requisitions table linens and other dining room supplies for tables and serving stations. Ensures all menus are wiped down, free of spots or stains, and complete. Ensures entry doors are clean, free of debris. Check with managers to assure there are no large or private parties scheduled. Maintains seating charts and organization of reservations including knowledge of dining room and entryway. Distributes and tracks evenly all guests to servers. Keeps constant contact with the servers and the kitchen staff to obtain a smooth service. Must have high energy and motivated personality. Maintains proper attendance in accordance with Shangri-La Attendance policy. Due to changes and modification in the job from time to time, we require employees to be flexible and assume other responsibilities assigned by management as management sees the necessity; some assignments may not be listed in this description at this time. Education and Experience: High school degree or GED preferred, plus recent experience in the restaurant field as a server or host; restaurant must be a considered a high-volume table side service restaurant. Must be 18 years of age or older. Must be able to obtain a Food Handlers card. No felony, theft or stealing convictions. Must be able to successfully pass a background investigation, Food Handlers Permit and to include the following: Knowledge, Abilities, Skills, and Certifications: Knowledge of dining and food maintenance operations and guest service. Knowledge of all menu items. Ability to communicate, read, and writes clearly in basic English. Ability to demonstrate outstanding guest service at all times. Knowledge of cash handling. Ability to service guests in a professional appearance and manner. Strong ability to follow instructions and work in a stressful and busy environment. Knowledge of State Laws regarding Alcohol service and assertive in the enforcement of said alcohol law. Knowledge of POS system and or reservations system. Knowledge of internal controls and commitment to follow, consistently. Physical Demands: While performing the duties of this job, the employee regularly is required to stand; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to walk. The employee occasionally is required to sit; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 50 pounds. Work Environment: Work is generally performed in resort venues and kitchen areas, banquet areas with exposure to heat, cold, fumes, steam, and a high noise level. Days, evenings, swing shift, holidays and/or weekend work are required. Extended hours and irregular shifts may be required. Some of the amenities/perks provided are: Affordable Furnished & Utilities paid housing close to Shangri-La Resort for out of area candidates at $250 per month. Lunch and Dinner provided daily. Transportation to and from the airport and/bus station Complimentary Golf Discount on water activities
false false false EN-US X-NONE X-NONE POSITION PURPOSE: The Host is responsible for greeting customers as they enter a restaurant, takes their reservation, or puts them on a waiting list, gives them menus and shows them to their seat. They may also handle phone calls and customer queries about the restaurant and menu and assist various restaurant staff when necessary. DUTIES AND RESPONSIBILITIES: 1. Greeting guests as they enter, and putting them on a waiting list if necessary 2. Providing guests with menus and answering any initial questions 3. Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers 4. Answering phone calls, taking reservation, and answering questions 5. A knowledge of the menu 6. Helping with other positions in the restaurant as needed 7. Providing great customer service 8. Keeping the restaurant clean or all guests 9. Keeping with safety and health protocols 10. Any other duties requested by management OPERATING RESPONSIBILITIES: Work performed and composed of a variety of different tasks, calling for use of judgment, and compliance with policies and procedures. Must be both a team player and self-starter. EDUCATION AND EXPERIENCE: High school diploma or general education degree (GED) preferred Restaurant or customer service experience preferred Ability to obtain and maintain a food handler certification card Ability to work nights, weekends, and holidays Working knowledge of sanitation procedures WORKING CONDITIONS/PHYSICAL REQUIREMENTS: 1. Must be able to lift, carry, push & pull up to 50 lbs with assistance 2. Must be willing to work swing shifts, weekends and holidays as directed by General Manager 3. Must be able to perform simple grasping, fine manipulation, and repetitive hand & arm movements frequently, and squeezing & overhead reaching occasionally 4. Must be able to stand, bend, squat, crawl, kneel, push, pull, walk on uneven surfaces on an occasional basis
Mar 19, 2024
Full time
false false false EN-US X-NONE X-NONE POSITION PURPOSE: The Host is responsible for greeting customers as they enter a restaurant, takes their reservation, or puts them on a waiting list, gives them menus and shows them to their seat. They may also handle phone calls and customer queries about the restaurant and menu and assist various restaurant staff when necessary. DUTIES AND RESPONSIBILITIES: 1. Greeting guests as they enter, and putting them on a waiting list if necessary 2. Providing guests with menus and answering any initial questions 3. Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers 4. Answering phone calls, taking reservation, and answering questions 5. A knowledge of the menu 6. Helping with other positions in the restaurant as needed 7. Providing great customer service 8. Keeping the restaurant clean or all guests 9. Keeping with safety and health protocols 10. Any other duties requested by management OPERATING RESPONSIBILITIES: Work performed and composed of a variety of different tasks, calling for use of judgment, and compliance with policies and procedures. Must be both a team player and self-starter. EDUCATION AND EXPERIENCE: High school diploma or general education degree (GED) preferred Restaurant or customer service experience preferred Ability to obtain and maintain a food handler certification card Ability to work nights, weekends, and holidays Working knowledge of sanitation procedures WORKING CONDITIONS/PHYSICAL REQUIREMENTS: 1. Must be able to lift, carry, push & pull up to 50 lbs with assistance 2. Must be willing to work swing shifts, weekends and holidays as directed by General Manager 3. Must be able to perform simple grasping, fine manipulation, and repetitive hand & arm movements frequently, and squeezing & overhead reaching occasionally 4. Must be able to stand, bend, squat, crawl, kneel, push, pull, walk on uneven surfaces on an occasional basis
Company Description Job Description As a Host Person your role will include: The Host Person is responsible for providing superior guest service that is consistent with Forbes 5 Star Standard rating. All duties and assignments are to be performed according to departmental and Wynn company policy and procedure. The Host person is responsible for greeting and seating guests. Will also assist guests with reservations via phone and in-person. Assists Managers with table management to maximize seating. Qualifications Must be able to communicate in English fluently and in a professional manner. 1 year of work experience as host person in a high-end restaurant or lounge is preferred. Exhibit phone etiquette, organizational skills, basic computer knowledge (incl. reservations management system). Requires the ability to multi-task, work efficiently and within a team environment. Must be available to work all shifts to include day, swing, weekdays, weekends, and holidays. Must be able to obtain and maintain any licensing or active work cards required, at present or in the future, for this position at all times. Must be a minimum of 18 years of age. Candidates under the age of 21 years of age will be prohibited from serving alcohol. Additional Information Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Mar 19, 2024
Full time
Company Description Job Description As a Host Person your role will include: The Host Person is responsible for providing superior guest service that is consistent with Forbes 5 Star Standard rating. All duties and assignments are to be performed according to departmental and Wynn company policy and procedure. The Host person is responsible for greeting and seating guests. Will also assist guests with reservations via phone and in-person. Assists Managers with table management to maximize seating. Qualifications Must be able to communicate in English fluently and in a professional manner. 1 year of work experience as host person in a high-end restaurant or lounge is preferred. Exhibit phone etiquette, organizational skills, basic computer knowledge (incl. reservations management system). Requires the ability to multi-task, work efficiently and within a team environment. Must be available to work all shifts to include day, swing, weekdays, weekends, and holidays. Must be able to obtain and maintain any licensing or active work cards required, at present or in the future, for this position at all times. Must be a minimum of 18 years of age. Candidates under the age of 21 years of age will be prohibited from serving alcohol. Additional Information Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
City Las Vegas State NV Shift Swing Type of Shift Full Time Department Food & Beverage River Rock Lead Host Arizona Charlie's Decatur (Las Vegas, NV) Description: Summary: Ensures exceptional guest service is provided to guests at all times and handles all elevated complaints or concerns. Oversees the restaurant operation during the absence of the manager. Assist in seating, keeping the outlet clean, and preparing the outlet for service. Follow pre-determined service standards to ensure a positive guest dining experience. Essential Functions and Responsibilities Monitors staff to ensure outstanding guest service is being provided to guest and handles any guest concerns or complaints Handles escalated guest issues and employee relations Work with minimal supervision Inspect tables and stations, ensuring that all set ups meet the department standards. Check throughout meal period. Relay deficiencies to respective personnel and follow up on corrections Maintains complete knowledge of POS and manual systems Ensures all cashiering procedures are processed in compliance with accounting standards Inspect the restaurant to ensure all cleanliness standards are being maintained at all times Handles all voided checks in accordance with accounting procedures, assists servers with expediting problem payments and handles all other cashiering issues Maintains complete knowledge and comply with all Departmental policies, procedures and service standards Conduct start of shift meetings with staff to review standards and procedures Provide outstanding customer service in a timely manner and demonstrate the I CARE Culture to both guests and fellow team members Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, if they apply to the position Perform other duties as assigned Requirements: Qualifications Minimum one year previous experience performing same or similar job duties Previous supervisory or leadership experience preferred Previous experience exercising sound judgment when dealing with difficult guest situations Ability to manage multiple tasks and remain calm in a very high-paced, hectic environment Accurate money handling and documentation skills Present a professional appearance Ability to effectively communicate in English, both written and verbal High school diploma or equivalent preferred Minimum 21 years of age Work Cards Health Physical Requirements Frequently lift, carry, push, pull or otherwise move objects weighing up to 25 lbs Walking or standing up to 100% of the time, including movement on slippery and/or narrow surfaces Working inside in a noisy, smoky, and hot or cold environment Frequently standing, walking, bend, reach, squat, kneel, sit Constant use of hearing and vision, distinguishing between shades of color, and using tools or equipment requiring a high degree of dexterity Work Environment Potential Conditions Indoor Smoky and noisy Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation. Return to Search (AppJobSearch1.jsp)
Mar 19, 2024
Full time
City Las Vegas State NV Shift Swing Type of Shift Full Time Department Food & Beverage River Rock Lead Host Arizona Charlie's Decatur (Las Vegas, NV) Description: Summary: Ensures exceptional guest service is provided to guests at all times and handles all elevated complaints or concerns. Oversees the restaurant operation during the absence of the manager. Assist in seating, keeping the outlet clean, and preparing the outlet for service. Follow pre-determined service standards to ensure a positive guest dining experience. Essential Functions and Responsibilities Monitors staff to ensure outstanding guest service is being provided to guest and handles any guest concerns or complaints Handles escalated guest issues and employee relations Work with minimal supervision Inspect tables and stations, ensuring that all set ups meet the department standards. Check throughout meal period. Relay deficiencies to respective personnel and follow up on corrections Maintains complete knowledge of POS and manual systems Ensures all cashiering procedures are processed in compliance with accounting standards Inspect the restaurant to ensure all cleanliness standards are being maintained at all times Handles all voided checks in accordance with accounting procedures, assists servers with expediting problem payments and handles all other cashiering issues Maintains complete knowledge and comply with all Departmental policies, procedures and service standards Conduct start of shift meetings with staff to review standards and procedures Provide outstanding customer service in a timely manner and demonstrate the I CARE Culture to both guests and fellow team members Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, if they apply to the position Perform other duties as assigned Requirements: Qualifications Minimum one year previous experience performing same or similar job duties Previous supervisory or leadership experience preferred Previous experience exercising sound judgment when dealing with difficult guest situations Ability to manage multiple tasks and remain calm in a very high-paced, hectic environment Accurate money handling and documentation skills Present a professional appearance Ability to effectively communicate in English, both written and verbal High school diploma or equivalent preferred Minimum 21 years of age Work Cards Health Physical Requirements Frequently lift, carry, push, pull or otherwise move objects weighing up to 25 lbs Walking or standing up to 100% of the time, including movement on slippery and/or narrow surfaces Working inside in a noisy, smoky, and hot or cold environment Frequently standing, walking, bend, reach, squat, kneel, sit Constant use of hearing and vision, distinguishing between shades of color, and using tools or equipment requiring a high degree of dexterity Work Environment Potential Conditions Indoor Smoky and noisy Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation. Return to Search (AppJobSearch1.jsp)
Job Description As a Host Person your role will include: The Host Person is responsible for providing superior guest service that is consistent with Forbes 5 Star Standard rating. All duties and assignments are to be performed according to departmental and Wynn company policy and procedure. The Host person is responsible for greeting and seating guests. Will also assist guests with reservations via phone and in-person. Assists Managers with table management to maximize seating. Qualifications: Qualifications Must be able to communicate in English fluently and in a professional manner. 1 year of work experience as host person in a high-end restaurant or lounge is preferred. Exhibit phone etiquette, organizational skills, basic computer knowledge (incl. reservations management system). Requires the ability to multi-task, work efficiently and within a team environment. Must be available to work all shifts to include day, swing, weekdays, weekends, and holidays. Must be able to obtain and maintain any licensing or active work cards required, at present or in the future, for this position at all times. Must be a minimum of 18 years of age. Candidates under the age of 21 years of age will be prohibited from serving alcohol. Additional Information Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Mar 18, 2024
Full time
Job Description As a Host Person your role will include: The Host Person is responsible for providing superior guest service that is consistent with Forbes 5 Star Standard rating. All duties and assignments are to be performed according to departmental and Wynn company policy and procedure. The Host person is responsible for greeting and seating guests. Will also assist guests with reservations via phone and in-person. Assists Managers with table management to maximize seating. Qualifications: Qualifications Must be able to communicate in English fluently and in a professional manner. 1 year of work experience as host person in a high-end restaurant or lounge is preferred. Exhibit phone etiquette, organizational skills, basic computer knowledge (incl. reservations management system). Requires the ability to multi-task, work efficiently and within a team environment. Must be available to work all shifts to include day, swing, weekdays, weekends, and holidays. Must be able to obtain and maintain any licensing or active work cards required, at present or in the future, for this position at all times. Must be a minimum of 18 years of age. Candidates under the age of 21 years of age will be prohibited from serving alcohol. Additional Information Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
About Us The Westin Dallas Stonebriar Golf Resort & Spa takes an intuitive approach to the well-being of our guests. Luxurious in experience, but not too uptight. We provide a relaxing retreat outside of the city in the beautiful Stonebriar neighborhood in Frisco. The resort includes 302 rooms, 3 dining outlets, a luxurious spa, access to the championship Fazio golf course, an on-site Topgolf Swing Suite and 30,000 sq. ft. of indoor and outdoor event space. Whether you are looking for a a full-time career opportunity or seasonal position, this is the place to work. The resort's vast offerings allow flexibility to associates who like to work in a variety of areas and provides fantastic learning opportunities and unending career growth. You can be part of a passionate team that has fun, works hard, and loves one another. When you join the HEI family, you also get the benefit of the HEI Loves culture. HEI Loves is dedicated to celebrating our associates by offering the most competitive compensation, benefits, and PTO programs. Our associates are also eligible to take advantage of everything from health and wellness packages and robust retirement plans to travel perks, product and service discounts, and much more. Don't meet every single requirement of this job? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Assist the Outlet Manager in the planning and management of the Restaurant, Room Service and other food and beverage outlets as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals. Responsibilities Monitor servers and busperson adherence to all service standards. Supervise service of guests, being watchful of signals from guests in need of service. Assist manager to establish and monitor sidework duty completion. Maintain bank to HEI Hotels and Resorts standards. Read daily communication sheets from previous shift and prepare one for the following shift. Check floor plan for appropriate coverage. Check restaurant for cleanliness and set up. Check service stands and aisle areas. Check tables for cleanliness and proper set up. Abide by all State, Federal and Corporate liquor requirements pertaining to serving alcoholic beverages. Communicate daily with restaurant manager with regard to special events, house counts, etc. Assist restaurant manager in conducting menu classes and taste panels. Communicate both verbally and in writing to provide clear direction to staff. Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. Qualifications High School Diploma or equivalent required. Hotel experience preferred. Ability to use point of sale. Ability to lift/carry weight up to 50 pounds with or without reasonable accommodations. Ability to push/and pull carts of products weighing up to 150 pound with or without reasonable accommodations. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. Work today, get paid today! We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Mar 18, 2024
Full time
About Us The Westin Dallas Stonebriar Golf Resort & Spa takes an intuitive approach to the well-being of our guests. Luxurious in experience, but not too uptight. We provide a relaxing retreat outside of the city in the beautiful Stonebriar neighborhood in Frisco. The resort includes 302 rooms, 3 dining outlets, a luxurious spa, access to the championship Fazio golf course, an on-site Topgolf Swing Suite and 30,000 sq. ft. of indoor and outdoor event space. Whether you are looking for a a full-time career opportunity or seasonal position, this is the place to work. The resort's vast offerings allow flexibility to associates who like to work in a variety of areas and provides fantastic learning opportunities and unending career growth. You can be part of a passionate team that has fun, works hard, and loves one another. When you join the HEI family, you also get the benefit of the HEI Loves culture. HEI Loves is dedicated to celebrating our associates by offering the most competitive compensation, benefits, and PTO programs. Our associates are also eligible to take advantage of everything from health and wellness packages and robust retirement plans to travel perks, product and service discounts, and much more. Don't meet every single requirement of this job? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Assist the Outlet Manager in the planning and management of the Restaurant, Room Service and other food and beverage outlets as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals. Responsibilities Monitor servers and busperson adherence to all service standards. Supervise service of guests, being watchful of signals from guests in need of service. Assist manager to establish and monitor sidework duty completion. Maintain bank to HEI Hotels and Resorts standards. Read daily communication sheets from previous shift and prepare one for the following shift. Check floor plan for appropriate coverage. Check restaurant for cleanliness and set up. Check service stands and aisle areas. Check tables for cleanliness and proper set up. Abide by all State, Federal and Corporate liquor requirements pertaining to serving alcoholic beverages. Communicate daily with restaurant manager with regard to special events, house counts, etc. Assist restaurant manager in conducting menu classes and taste panels. Communicate both verbally and in writing to provide clear direction to staff. Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. Qualifications High School Diploma or equivalent required. Hotel experience preferred. Ability to use point of sale. Ability to lift/carry weight up to 50 pounds with or without reasonable accommodations. Ability to push/and pull carts of products weighing up to 150 pound with or without reasonable accommodations. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. Work today, get paid today! We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
CHEF IN TRAINING Up to $19 - $23/hr with tips Depending on experience Base wage before tips: $16 - 18 (+ $2-4/hour tips from a pool tips system) Interested in a 4-day workweek schedule while still getting full-time hours? This schedule is offered as an OPTIONAL BENEFIT for those interested & will include four swing shifts that will begin between 10 am - Noon each day and last for 9 hours and 45 minutes with a lunch break ABOUT THE ROLE: As a Chef-In-Training, you will have the opportunity to work in a team focused kitchen environment and learn everything from interacting with guests to create a positive experience to following recipes for each kitchen station. We are searching for Chefs-In-Training who demonstrate a roll-up-your-sleeves mentality and a team spirit to ensure the restaurant operations run beautifully. WHO WE ARE: Our scratch-based kitchens are built around people with a true passion for real good food and for running great restaurant operations. We teach individuals who are excited to share their enthusiasm for food and transform them into skilled chefs and restaurant professionals. You will advance and gain the ability to understand different positions in the restaurant, work with food, develop leadership skills, and stay sharp in our fast-pace culinary environment. If you are seeking a community where education, purpose, and taste matter, we encourage you to join our fa(r)m. WORK PERKS: Opportunities for GROWTH in a TEAM environment Competitive Pay: $17-19/hour depending on experience Paid Time Off Thanksgiving, Christmas and other Holidays Off Flexible Scheduling: Part Time and Full Time Hours Optional 4 Day Work Week Schedule with Full Time Hours Complimentary DIG lunch everyday Commuter Benefits YOU WILL: Follow DIG recipes for prepping, mixing, and cooking vegetables, proteins, & grains. Gain exposure to different kitchen stations: Garde Manger, Grill, Roast, Market line, Concierge and Delivery/Packout. Speak to current menu offerings, seasonality, and ingredients with guests. Work to support the team during peak and off peak service, by pitching in wherever and whenever necessary. Multi-task and move in the kitchen for extended periods of time. These physical requirements may be accomplished with or without reasonable accommodations. Help to maintain the "A" lettergrade by following Department of Health and DIG food safety standards. YOU HAVE: A desire to learn culinary practices and skills. A desire to create exceptional employee & guest experiences. The ability to demonstrate and execute a strong work ethic. A team-work focus. Excellent communication skills. An eye for detail and solving challenges. The ability to perform physical requirements of the position (such as frequently lifting up to 25 pounds and occasionally lifting up to 50 pounds) These physical requirements may be accomplished with or without reasonable accommodations. Additional Role Note: The duties of this position may change from time to time. DIG reserves the right to add or delete duties and responsibilities at the discretion of Dig or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. DIG is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, age, ancestry, creed, color, religion, gender, sexual orientation, pregnancy, childbirth, breastfeeding or related condition, unemployment status, gender identity or expression, transgender status or gender dysphoria, marital status, domestic violence, sexual violence or stalking victim status, national origin, citizenship, disability, covered veteran and/or military status, genetic information or predisposing genetic characteristic, familial status as that term is described under the New York State Human Rights Law, caregiver or partnership status as those terms are defined under the New York City Human Rights Law (if you are employed in New York City) or other protected status or any other characteristic as protected under applicable federal, state and local law ("Protected Status)
Mar 13, 2024
Full time
CHEF IN TRAINING Up to $19 - $23/hr with tips Depending on experience Base wage before tips: $16 - 18 (+ $2-4/hour tips from a pool tips system) Interested in a 4-day workweek schedule while still getting full-time hours? This schedule is offered as an OPTIONAL BENEFIT for those interested & will include four swing shifts that will begin between 10 am - Noon each day and last for 9 hours and 45 minutes with a lunch break ABOUT THE ROLE: As a Chef-In-Training, you will have the opportunity to work in a team focused kitchen environment and learn everything from interacting with guests to create a positive experience to following recipes for each kitchen station. We are searching for Chefs-In-Training who demonstrate a roll-up-your-sleeves mentality and a team spirit to ensure the restaurant operations run beautifully. WHO WE ARE: Our scratch-based kitchens are built around people with a true passion for real good food and for running great restaurant operations. We teach individuals who are excited to share their enthusiasm for food and transform them into skilled chefs and restaurant professionals. You will advance and gain the ability to understand different positions in the restaurant, work with food, develop leadership skills, and stay sharp in our fast-pace culinary environment. If you are seeking a community where education, purpose, and taste matter, we encourage you to join our fa(r)m. WORK PERKS: Opportunities for GROWTH in a TEAM environment Competitive Pay: $17-19/hour depending on experience Paid Time Off Thanksgiving, Christmas and other Holidays Off Flexible Scheduling: Part Time and Full Time Hours Optional 4 Day Work Week Schedule with Full Time Hours Complimentary DIG lunch everyday Commuter Benefits YOU WILL: Follow DIG recipes for prepping, mixing, and cooking vegetables, proteins, & grains. Gain exposure to different kitchen stations: Garde Manger, Grill, Roast, Market line, Concierge and Delivery/Packout. Speak to current menu offerings, seasonality, and ingredients with guests. Work to support the team during peak and off peak service, by pitching in wherever and whenever necessary. Multi-task and move in the kitchen for extended periods of time. These physical requirements may be accomplished with or without reasonable accommodations. Help to maintain the "A" lettergrade by following Department of Health and DIG food safety standards. YOU HAVE: A desire to learn culinary practices and skills. A desire to create exceptional employee & guest experiences. The ability to demonstrate and execute a strong work ethic. A team-work focus. Excellent communication skills. An eye for detail and solving challenges. The ability to perform physical requirements of the position (such as frequently lifting up to 25 pounds and occasionally lifting up to 50 pounds) These physical requirements may be accomplished with or without reasonable accommodations. Additional Role Note: The duties of this position may change from time to time. DIG reserves the right to add or delete duties and responsibilities at the discretion of Dig or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. DIG is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, age, ancestry, creed, color, religion, gender, sexual orientation, pregnancy, childbirth, breastfeeding or related condition, unemployment status, gender identity or expression, transgender status or gender dysphoria, marital status, domestic violence, sexual violence or stalking victim status, national origin, citizenship, disability, covered veteran and/or military status, genetic information or predisposing genetic characteristic, familial status as that term is described under the New York State Human Rights Law, caregiver or partnership status as those terms are defined under the New York City Human Rights Law (if you are employed in New York City) or other protected status or any other characteristic as protected under applicable federal, state and local law ("Protected Status)
POSITION DESCRIPTION POSITION: MODELS- Game Presenter. (Paid Training!) Live Broadcasting Studio in the Heart of Las Vegas. No Experience Necessary- Paid Table Games Dealer Training- Competitive Wages- $25 per hour + hourly bonus up to an additional $12 per hour Currently filling for Swing and Overnight shifts PROPERTY: Bitrate Productions Live Studio, Las Vegas - DEPARTMENT/POSITION TITLE: Table Games. / MODEL DEALER REPORTS TO: Supervisor/Manager/Director POSITION SUMMARY Must be available to work weekends and holidays. The incumbent in this position is responsible for providing a fun and interactive "live streaming" online gaming experience on an assigned shift while maintaining steady game pace. Are you service minded with good communication skills? This might be the perfect opportunity for you. Bitrate Productions is looking for service minded individuals with positive and up-beat energy with an on-camera personality for our live players. If you are looking for a friendly work environment with the opportunity to learn dealing skills and on-camera presentation, Bitrate Productions is the right place for you. Must be at least 21 years old. This is a gaming establishment. No dealing experience is required, but helpful, as we would offer two weeks PAID training to prepare you with all the essential skills needed on how to lead all the games we provide to our online players coming from all over the world. You will be dealing from our online studio, a smoke-free environment located in the heart of Las Vegas with authentic casino tables and equipment. As an Online Casino Dealer, you will be spending most of your working day live on camera, hosting casino games, and interacting with players who live-stream the games to their mobile devices. Our studio runs most hours of the day and will eventually become 24/7, which means that we offer flexible work schedules, including day and night shifts based on operational needs. We are looking for candidates that possess exceptional presenting skills who can stay calm under pressure and improvise when necessary. Although we are not a traditional casino, we operate as such and expect our dealers to be professional, reliable, willing to stand for long periods of time, wear presentable makeup and hair for all time camera presence. This is an excellent opportunity to gain live, on camera, teleprompter, casino dealing experience! We are looking for both Full-time and Part-time positions. Full-time positions will be eligible for benefits including Health, Dental, and Vision after fulfilling the required hours. A monthly incentive bonus will be given to all dealers based on individual performance. JOB QUALIFICATIONS Must meet established department appearance standards. The skills and abilities necessary to perform within this position are typically acquired through two weeks of training or through related experience. Must be at least 21 years old. GENERAL ACCOUNTABILITIES (The following statements are intended as general illustrations of the work in this job class and are not all inclusive for specific positions.) Market the venue and services offered to a targeted customer base. Perform as in a public relations capacity when promoting the venue. Serve as an Ambassador of the Company while working special/promotional events on property as directed by management. Assist in building and maintaining a personal clientele and developing the Company database. Meet marketing requirements established by management. Greet and welcome all guests in a pleasant and professional manner. Answer guest questions and be knowledgeable about property and local events and attractions. Meet the attendance guidelines of the job and adhere to Departmental, and Company policies. Adhere to uniform requirements. Perform other duties as assigned. Must be physically present at work, in assigned workstation, ready to perform all functions required of the position. Cannot gain or lose more than 7% body weight from date of hire. Communicate effectively with customers and co-workers alike. WORKING CONDITIONS Must be able to: Stand for entire shift Lift and carry 20 pounds Stoop, bend, and reach Acknowledge and respond to visual and aural cues Simultaneously handle the demands of many customers REGULATORY AND COMPLIANCE RESPONSIBILITIES In addition to the other duties described herein, each employee has the following responsibilities related to compliance with laws and regulations: Attend required training sessions offered by the Bitrate Productions. Perform the duties described in compliance with local laws and regulations. Have knowledge of the ordinances, regulations, laws, policies, and procedures relating to the employee's department. Consult Internal Control Procedures and Policy Manuals for guidance. Report illegal activity to Security or the appropriate levels of Management RATE AND BONUS $15 / hour Training Rate for two weeks of training $24 / hour Probationary Period $25 / hour After Probation Hourly Bonuses Based on Performance- up to $12 per hour BENEFITS Paid breaks Health, Dental and Vision available for Full-Time employees after probationary hours worked Once selected, you must be available for a full two weeks paid training, training date TBD Work Remotely No Shifts are Sunrise 2 Am - 10 AM and 4 AM - Noon Swing 8 PM - 4 AM Days Noon - 8 PM
Mar 04, 2024
Full time
POSITION DESCRIPTION POSITION: MODELS- Game Presenter. (Paid Training!) Live Broadcasting Studio in the Heart of Las Vegas. No Experience Necessary- Paid Table Games Dealer Training- Competitive Wages- $25 per hour + hourly bonus up to an additional $12 per hour Currently filling for Swing and Overnight shifts PROPERTY: Bitrate Productions Live Studio, Las Vegas - DEPARTMENT/POSITION TITLE: Table Games. / MODEL DEALER REPORTS TO: Supervisor/Manager/Director POSITION SUMMARY Must be available to work weekends and holidays. The incumbent in this position is responsible for providing a fun and interactive "live streaming" online gaming experience on an assigned shift while maintaining steady game pace. Are you service minded with good communication skills? This might be the perfect opportunity for you. Bitrate Productions is looking for service minded individuals with positive and up-beat energy with an on-camera personality for our live players. If you are looking for a friendly work environment with the opportunity to learn dealing skills and on-camera presentation, Bitrate Productions is the right place for you. Must be at least 21 years old. This is a gaming establishment. No dealing experience is required, but helpful, as we would offer two weeks PAID training to prepare you with all the essential skills needed on how to lead all the games we provide to our online players coming from all over the world. You will be dealing from our online studio, a smoke-free environment located in the heart of Las Vegas with authentic casino tables and equipment. As an Online Casino Dealer, you will be spending most of your working day live on camera, hosting casino games, and interacting with players who live-stream the games to their mobile devices. Our studio runs most hours of the day and will eventually become 24/7, which means that we offer flexible work schedules, including day and night shifts based on operational needs. We are looking for candidates that possess exceptional presenting skills who can stay calm under pressure and improvise when necessary. Although we are not a traditional casino, we operate as such and expect our dealers to be professional, reliable, willing to stand for long periods of time, wear presentable makeup and hair for all time camera presence. This is an excellent opportunity to gain live, on camera, teleprompter, casino dealing experience! We are looking for both Full-time and Part-time positions. Full-time positions will be eligible for benefits including Health, Dental, and Vision after fulfilling the required hours. A monthly incentive bonus will be given to all dealers based on individual performance. JOB QUALIFICATIONS Must meet established department appearance standards. The skills and abilities necessary to perform within this position are typically acquired through two weeks of training or through related experience. Must be at least 21 years old. GENERAL ACCOUNTABILITIES (The following statements are intended as general illustrations of the work in this job class and are not all inclusive for specific positions.) Market the venue and services offered to a targeted customer base. Perform as in a public relations capacity when promoting the venue. Serve as an Ambassador of the Company while working special/promotional events on property as directed by management. Assist in building and maintaining a personal clientele and developing the Company database. Meet marketing requirements established by management. Greet and welcome all guests in a pleasant and professional manner. Answer guest questions and be knowledgeable about property and local events and attractions. Meet the attendance guidelines of the job and adhere to Departmental, and Company policies. Adhere to uniform requirements. Perform other duties as assigned. Must be physically present at work, in assigned workstation, ready to perform all functions required of the position. Cannot gain or lose more than 7% body weight from date of hire. Communicate effectively with customers and co-workers alike. WORKING CONDITIONS Must be able to: Stand for entire shift Lift and carry 20 pounds Stoop, bend, and reach Acknowledge and respond to visual and aural cues Simultaneously handle the demands of many customers REGULATORY AND COMPLIANCE RESPONSIBILITIES In addition to the other duties described herein, each employee has the following responsibilities related to compliance with laws and regulations: Attend required training sessions offered by the Bitrate Productions. Perform the duties described in compliance with local laws and regulations. Have knowledge of the ordinances, regulations, laws, policies, and procedures relating to the employee's department. Consult Internal Control Procedures and Policy Manuals for guidance. Report illegal activity to Security or the appropriate levels of Management RATE AND BONUS $15 / hour Training Rate for two weeks of training $24 / hour Probationary Period $25 / hour After Probation Hourly Bonuses Based on Performance- up to $12 per hour BENEFITS Paid breaks Health, Dental and Vision available for Full-Time employees after probationary hours worked Once selected, you must be available for a full two weeks paid training, training date TBD Work Remotely No Shifts are Sunrise 2 Am - 10 AM and 4 AM - Noon Swing 8 PM - 4 AM Days Noon - 8 PM
The Pet Pro is a position within the Resort . We believe in the mission of "Pet Lovers Delighting Pet Lovers" and we demonstrate this through being Playful, Passionate, Personal and Professional. A successful candidate for this position will be someone who not only embraces this culture, but is a team player, self-motivated, takes direction well, has excellent communication skills, and great attention to detail.This is a service-related industry and you should not only be skilled at customer service, but passionate about helping people. You'll work in our Daycare and Boarding areas to care and ensure the safety of the guests in our facility. Not only will you focus on handling dogs + cats all day, but on the cleanliness of the facility. A Day In The Life: As a Pet Pro, you are part of a larger team who is focused on the daily pet care of our guests. You'll report to work over a variety of shifts to handle everything from walking dogs, giving them a potty break, feeding and administering medicines, cleaning their rooms, playing with dogs and even loving them as if they were your own. One day you could help our overnight guests feel like this is their palace away from home and the next day you might run the daycare play group and make sure everyone is getting along. You might snuggle a shy pup who needs some extra special attention while also helping a regular get right back into the swing of things. You'll document what you are seeing and be ready to share with your manager and supervisors. And let's not forget you're probably going to scoop some poop, clean up some pee, go home with some fur on you and get lots of sloppy kisses! Responsibilities: Ensure that each guest is treated with respect and dignity Ensure that all guests are receiving appropriate amounts of food and water, clean and sanitize food/water bowls on a daily basis. Clean up dog poop, urination and any vomit several times throughout your shift Walk dogs on leash to and from outside exercise areas. Engage in play activities with pets including: fetch, exercise walks, chase, agility, follow the leader, recall and basic obedience games, etc. Supervise activities of multiple dogs throughout the day Monitor closely for any potential conflicts or escalations and redirect or remove one or more dogs from the situation as needed Maintain a sanitary and healthy environment by following our standards of cleaning and disinfecting rooms Monitor guest's health by daily charting of eating and elimination habits. Dispose of and clean up any stool and urine. Monitor guest's reaction to playtimes and general demeanor by charting playtime interactions Follow all standards of safety with regards to handling guests, particularly aggressive guests and escape artists Pay specific attention to special handling notes, (Meds Person to Feed, Aggressive, Separate for Feeding, etc.) Immediately alert front staff and resort manager when a guest is ill or exhibiting odd behavior - follow-up by filling out illness form and turning it into a shift lead/manager. Operate washer and dryer to clean pet belongings, towels, etc. Ensure belongings are returned to the appropriate pet. Ensure the facility meets or exceeds our expectations with regards to cleanliness and safety. Clean and sanitize all pet enclosures, exercise yards, and common areas.Mix and use disinfectants and other chemicals safely as instructed by the supervisor. Ensure that the property is maintained (lawn care, snow removal, tree maintenance) Alert manager when levels of inventory are low in the following areas: Pet foods Cleaning products for kenneling and lobby areas Help maintain the cleanliness of the property by picking up and disposing of trash or debris. Keep aisles, drains, carts, shelves, sinks, floors, furniture, counters and glass clean, sanitary and free of clutter/debris. Empty and sanitize trash cans and receptacles. Alert manager of any safety or operational issues ie: broken guillotine doors, burnt-out lights, not enough salt for snowy areas, etc. Keep informed of important notices, meetings, etc. by consulting the "Guest Services Command Center" Consult with other departments Work with a team who all exemplify these qualities: A passion for animals and animal care, especially dogs + cats. Willing to learn animal behavior to ensure their safety. Focuses on safe and gentle handling. Forceful, aversive, aggressive handling, vocalizing or treatment will not be tolerated. Customer Service Oriented - Ability to take care of the customers' needs while following company procedures. Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to request for service and assistance. Build trust with customers. Willing and able to communicate directly with clients, both written and orally, about their dog. Works to make these "lifetime clients". Must be able to work under conditions that require sitting, standing, walking, bending, reaching, pulling, pushing and grasping. Conflict Resolution - Ability to handle conflict with tact and diplomacy Good team work and willingness to assist other departments as necessary Cheerful, friendly, positive team-oriented attitude Strong attention to detail, especially where documentation is concerned. Ability to work in computer systems such as Microsoft Office. Reliable, punctual, and dependable Ability to work a flexible schedule, including holidays and weekends Ability to take direction well and apply it independently Ability to work in temperature extremes, work outside, or in distracting work environments such as loud noise/sound Ability to tolerate being in close contact with various bodily fluids and to get dirty frequently Must be comfortable being around dogs of all sizes and physically able to handle dogs of all sizes and to lift up to 60 lbs. Other duties as assigned. Equal Employment Opportunity: NVA Pet Resorts is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.
Mar 04, 2024
Full time
The Pet Pro is a position within the Resort . We believe in the mission of "Pet Lovers Delighting Pet Lovers" and we demonstrate this through being Playful, Passionate, Personal and Professional. A successful candidate for this position will be someone who not only embraces this culture, but is a team player, self-motivated, takes direction well, has excellent communication skills, and great attention to detail.This is a service-related industry and you should not only be skilled at customer service, but passionate about helping people. You'll work in our Daycare and Boarding areas to care and ensure the safety of the guests in our facility. Not only will you focus on handling dogs + cats all day, but on the cleanliness of the facility. A Day In The Life: As a Pet Pro, you are part of a larger team who is focused on the daily pet care of our guests. You'll report to work over a variety of shifts to handle everything from walking dogs, giving them a potty break, feeding and administering medicines, cleaning their rooms, playing with dogs and even loving them as if they were your own. One day you could help our overnight guests feel like this is their palace away from home and the next day you might run the daycare play group and make sure everyone is getting along. You might snuggle a shy pup who needs some extra special attention while also helping a regular get right back into the swing of things. You'll document what you are seeing and be ready to share with your manager and supervisors. And let's not forget you're probably going to scoop some poop, clean up some pee, go home with some fur on you and get lots of sloppy kisses! Responsibilities: Ensure that each guest is treated with respect and dignity Ensure that all guests are receiving appropriate amounts of food and water, clean and sanitize food/water bowls on a daily basis. Clean up dog poop, urination and any vomit several times throughout your shift Walk dogs on leash to and from outside exercise areas. Engage in play activities with pets including: fetch, exercise walks, chase, agility, follow the leader, recall and basic obedience games, etc. Supervise activities of multiple dogs throughout the day Monitor closely for any potential conflicts or escalations and redirect or remove one or more dogs from the situation as needed Maintain a sanitary and healthy environment by following our standards of cleaning and disinfecting rooms Monitor guest's health by daily charting of eating and elimination habits. Dispose of and clean up any stool and urine. Monitor guest's reaction to playtimes and general demeanor by charting playtime interactions Follow all standards of safety with regards to handling guests, particularly aggressive guests and escape artists Pay specific attention to special handling notes, (Meds Person to Feed, Aggressive, Separate for Feeding, etc.) Immediately alert front staff and resort manager when a guest is ill or exhibiting odd behavior - follow-up by filling out illness form and turning it into a shift lead/manager. Operate washer and dryer to clean pet belongings, towels, etc. Ensure belongings are returned to the appropriate pet. Ensure the facility meets or exceeds our expectations with regards to cleanliness and safety. Clean and sanitize all pet enclosures, exercise yards, and common areas.Mix and use disinfectants and other chemicals safely as instructed by the supervisor. Ensure that the property is maintained (lawn care, snow removal, tree maintenance) Alert manager when levels of inventory are low in the following areas: Pet foods Cleaning products for kenneling and lobby areas Help maintain the cleanliness of the property by picking up and disposing of trash or debris. Keep aisles, drains, carts, shelves, sinks, floors, furniture, counters and glass clean, sanitary and free of clutter/debris. Empty and sanitize trash cans and receptacles. Alert manager of any safety or operational issues ie: broken guillotine doors, burnt-out lights, not enough salt for snowy areas, etc. Keep informed of important notices, meetings, etc. by consulting the "Guest Services Command Center" Consult with other departments Work with a team who all exemplify these qualities: A passion for animals and animal care, especially dogs + cats. Willing to learn animal behavior to ensure their safety. Focuses on safe and gentle handling. Forceful, aversive, aggressive handling, vocalizing or treatment will not be tolerated. Customer Service Oriented - Ability to take care of the customers' needs while following company procedures. Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to request for service and assistance. Build trust with customers. Willing and able to communicate directly with clients, both written and orally, about their dog. Works to make these "lifetime clients". Must be able to work under conditions that require sitting, standing, walking, bending, reaching, pulling, pushing and grasping. Conflict Resolution - Ability to handle conflict with tact and diplomacy Good team work and willingness to assist other departments as necessary Cheerful, friendly, positive team-oriented attitude Strong attention to detail, especially where documentation is concerned. Ability to work in computer systems such as Microsoft Office. Reliable, punctual, and dependable Ability to work a flexible schedule, including holidays and weekends Ability to take direction well and apply it independently Ability to work in temperature extremes, work outside, or in distracting work environments such as loud noise/sound Ability to tolerate being in close contact with various bodily fluids and to get dirty frequently Must be comfortable being around dogs of all sizes and physically able to handle dogs of all sizes and to lift up to 60 lbs. Other duties as assigned. Equal Employment Opportunity: NVA Pet Resorts is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.