ESSENTIAL FUNCTIONS: Creates and ensures a fun-filled and exciting environment where the flawless delivery and execution of service excellence is paramount. Responsible for the accurate check-in and check-out of each guest. Ensures that all guest contact is courteous, informative and thorough. Ensures that Housekeeping cleans all rooms prior to issuing keys. Responsible for posting charges, settling folios for individuals, groups and due-outs communicated through Housekeeping. Receives cash, checks, credit cards and comps in payment, obtaining proper approval and authorization. Maintains an operating bank, renders bills and issues change. Provides reservations for Casino/Hotel guests, which includes airline, restaurants, and special events both on and off the property. Ensures the timely delivery of all messages, mail and packages left for guests and departments within the Hotel/Casino. Is responsible for the control of safe deposit transactions. Works closely with Senior Executive Host to ensure that all complimentary and high-end amenity offerings are provided consistent with the agreed upon arrangements. Empowered to ensure guests' problems/complaints are resolved in a prompt, courteous and efficient manner. Maintains knowledge of Hotel, Community and Special Events to provide guests with superior service. Demonstrates a positive and enthusiastic demeanor to guests, both internal and external at all times. Acts as a role model to other employees and always presents oneself as a credit to Harrah's and encourages others to do the same. Adheres to all regulatory, company and department policies and procedures. Completes all other duties assigned.REQUIREMENTS: High school diploma required. Superior customer service skills required. Experience in data entry and in dealing with the public is required. Prior experience within the hospitality or related industry is preferred. Computer usage skills required. Proficiency in Microsoft Office, Outlook and LMS system knowledge is preferred. A working knowledge of the Joliet and Greater Chicagoland area would be beneficial. Strong interpersonal skills are necessary. Must be able to work a flexible schedule including nights, weekends, and holidays.JOB DEMANDS Must be able to lift up to 25 lbs. and carry objects weighing up to 25 lbs. Position requires 90% standing, 10% walking. Requires some pushing and twisting. Requires some bending, kneeling, climbing, stooping and frequent reaching above and below shoulders. Must be able to respond to touch, speech, smell, aural and visual cues. Must be able to tolerate areas containing second-hand smoke. Fast-paced environment involving constant public contact. Must be able to stand and exert fast-paced mobility for long periods of time.
Mar 20, 2024
Full time
ESSENTIAL FUNCTIONS: Creates and ensures a fun-filled and exciting environment where the flawless delivery and execution of service excellence is paramount. Responsible for the accurate check-in and check-out of each guest. Ensures that all guest contact is courteous, informative and thorough. Ensures that Housekeeping cleans all rooms prior to issuing keys. Responsible for posting charges, settling folios for individuals, groups and due-outs communicated through Housekeeping. Receives cash, checks, credit cards and comps in payment, obtaining proper approval and authorization. Maintains an operating bank, renders bills and issues change. Provides reservations for Casino/Hotel guests, which includes airline, restaurants, and special events both on and off the property. Ensures the timely delivery of all messages, mail and packages left for guests and departments within the Hotel/Casino. Is responsible for the control of safe deposit transactions. Works closely with Senior Executive Host to ensure that all complimentary and high-end amenity offerings are provided consistent with the agreed upon arrangements. Empowered to ensure guests' problems/complaints are resolved in a prompt, courteous and efficient manner. Maintains knowledge of Hotel, Community and Special Events to provide guests with superior service. Demonstrates a positive and enthusiastic demeanor to guests, both internal and external at all times. Acts as a role model to other employees and always presents oneself as a credit to Harrah's and encourages others to do the same. Adheres to all regulatory, company and department policies and procedures. Completes all other duties assigned.REQUIREMENTS: High school diploma required. Superior customer service skills required. Experience in data entry and in dealing with the public is required. Prior experience within the hospitality or related industry is preferred. Computer usage skills required. Proficiency in Microsoft Office, Outlook and LMS system knowledge is preferred. A working knowledge of the Joliet and Greater Chicagoland area would be beneficial. Strong interpersonal skills are necessary. Must be able to work a flexible schedule including nights, weekends, and holidays.JOB DEMANDS Must be able to lift up to 25 lbs. and carry objects weighing up to 25 lbs. Position requires 90% standing, 10% walking. Requires some pushing and twisting. Requires some bending, kneeling, climbing, stooping and frequent reaching above and below shoulders. Must be able to respond to touch, speech, smell, aural and visual cues. Must be able to tolerate areas containing second-hand smoke. Fast-paced environment involving constant public contact. Must be able to stand and exert fast-paced mobility for long periods of time.
ESSENTIAL FUNCTIONS: Inspires others with a clear direction by understanding and demonstrating a high level of commitment and energy in all endeavors. Consistently demonstrates superior customer service skills and acts as a positive role model for all employees. Conveys positive energy and enthusiasm focusing on the guest interaction. Continuously improves service by evaluating service breakdowns using guest feedback, data and behavior. Communicates service breakdowns and team plans in buzz sessions and facilitates opportunity-seeking meetings to consistently involve all team members in service improvements. Immediately addresses service breakdowns and follows up to ensure guest satisfaction. Keeps team well informed of property promotions and events. Develops highly skilled, successful employees, sets realistic and measurable service standards and holds employees accountable for meeting them. Clearly communicates and enforces company expectations including Code of Commitment, policies, procedures, department goals and business strategy. Addresses employee performance issues, coaches for improvement and provides ongoing feedback. Uses EOS data to improve the workplace, listens and responds to employees, recognizes and rewards individual and team performance. Consistently follows company policies, procedures and industry regulations, maintains accurate and up-to-date employee records, and completes performance reviews timely. Takes personal responsibility for creating an atmosphere of luck. Ensures that all aspects of the outlet contribute to 100% guest satisfaction. Demonstrates excellent customer relation skills and ability to market the outlet. Advises customers on selection of food and beverage items. Ensures that food is prepared and served according to the desired portions and quality specifications. Assumes 'manager on duty' responsibility. Directs the daily work activities of assigned personnel within the dining facility. Responsible for proper scheduling and assignment of stations within the outlet. Responsible for daily check control system, payroll, and forecasting. Prepares requisitions. Maintains file documentation and accurate entries in daily log book. Ensures adherence to Board of Health standards. Assumes butler duties for sixteenth floor when assigned to Room Service function. EDUCATION/SKILLS/EXPERIENCE: Equivalent of two years college education within a related field preferred. Strong leadership, communication and supervisory skills. Basic knowledge of all phases of restaurant management. DISCLAIMER: 'This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, effort or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technical developments).' E
Mar 15, 2024
Full time
ESSENTIAL FUNCTIONS: Inspires others with a clear direction by understanding and demonstrating a high level of commitment and energy in all endeavors. Consistently demonstrates superior customer service skills and acts as a positive role model for all employees. Conveys positive energy and enthusiasm focusing on the guest interaction. Continuously improves service by evaluating service breakdowns using guest feedback, data and behavior. Communicates service breakdowns and team plans in buzz sessions and facilitates opportunity-seeking meetings to consistently involve all team members in service improvements. Immediately addresses service breakdowns and follows up to ensure guest satisfaction. Keeps team well informed of property promotions and events. Develops highly skilled, successful employees, sets realistic and measurable service standards and holds employees accountable for meeting them. Clearly communicates and enforces company expectations including Code of Commitment, policies, procedures, department goals and business strategy. Addresses employee performance issues, coaches for improvement and provides ongoing feedback. Uses EOS data to improve the workplace, listens and responds to employees, recognizes and rewards individual and team performance. Consistently follows company policies, procedures and industry regulations, maintains accurate and up-to-date employee records, and completes performance reviews timely. Takes personal responsibility for creating an atmosphere of luck. Ensures that all aspects of the outlet contribute to 100% guest satisfaction. Demonstrates excellent customer relation skills and ability to market the outlet. Advises customers on selection of food and beverage items. Ensures that food is prepared and served according to the desired portions and quality specifications. Assumes 'manager on duty' responsibility. Directs the daily work activities of assigned personnel within the dining facility. Responsible for proper scheduling and assignment of stations within the outlet. Responsible for daily check control system, payroll, and forecasting. Prepares requisitions. Maintains file documentation and accurate entries in daily log book. Ensures adherence to Board of Health standards. Assumes butler duties for sixteenth floor when assigned to Room Service function. EDUCATION/SKILLS/EXPERIENCE: Equivalent of two years college education within a related field preferred. Strong leadership, communication and supervisory skills. Basic knowledge of all phases of restaurant management. DISCLAIMER: 'This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, effort or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technical developments).' E
Steamboat Pilot & Today
Steamboat Springs, Colorado
Seasonal (Seasonal) Who We Are: Steamboat- Ski Town, U.S.A. is known as the friendliest mountain destination in the world, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our employee satisfaction scores top the charts and we have employees who choose to work for the resort for 2, 5, 10, 20 plus years. Fair warning, starting a job at Steamboat could lead to endless fun, lifelong friendships, and a rooted sense of community. Who We're Looking For: Friendly folks who want to work at the best ski resort, play in Champagne Powder and meet friends from around the world. Our culture is supportive, challenging, passionate and committed and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities and care about each other, our mission, our environment and our communities. If you like to provide incredible guest service with a friendly attitude, you're ready to join our team. If your dream job includes skiing and riding, interacting with guests, rewarding work, free concerts, fireworks, employee parties and more-we'd love to hear from you! Perks & Benefits: All Steamboat employees are eligible for a Steamboat and Alterra Mountain ski pass for you and eligible dependents, competitive compensation, free bus passes to surrounding areas, retail/rental discounts, food & beverage discounts, industry pro deal discounts, friends & family discounted tickets (subject to restrictions, reservations and/or blackout dates.) Steamboat also offers a 401(k) plan with a generous company match, (eligibility rules apply), Employee Assistance Program, and a chance to learn and advance within Steamboat Ski & Resort Corp. Steamboat employees are also eligible for discounted tuition with partner online universities for all Alterra Mountain Company employees to further their education. Employees who are Year Round (Full-Time or Flex Year Round) are eligible for medical, dental, vision, legal plan, pet insurance, PTO and Vacation, Paid Parental Leave, health saving account with employer contribution as well as the perks and benefits that all Steamboat employees enjoy. Our parent company Alterra Mountain Company headquartered in Denver, Colorado is a collection of iconic year-round resorts, the world's largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world. A career with Steamboat Ski & Resort Corporation is more than what you do today; it's being part of creating a community rooted in the spirit of the mountains, united by a passion for adventure, and celebrating the legendary adventures and enduring memories that mountains bring to everyone. BESIDES WORKING SOMEWHERE AWESOME, WHAT'S IN IT FOR YOU? Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer, and a free IKON Pass to eligible employees. Discounted skiing + riding for friends and family of eligible employees Vacation and Sick Time policies for eligible employees to rest, relax and recharge Generous discounts on outdoor gear, apparel, rental cars, etc. Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, FSAs, and more 401(k) plan with generous company match Discounted tuition with partner online university for all Alterra Mountain Company employees to further their education Paid parental leave of up to 6 weeks for eligible employees Free regional bus pass For information on Alterra Mountain Company's Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at Among other resources, Alterra has Employee Resource Groups to support the BIPOC (Black, Indigenous, and people of color), disability, LGBTQIA2S+, and women communities within our workforce. For information on Steamboat Ski Resort's Social Responsibility work, please see our webpage at To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. POSITION SUMMARY Live the Steamboat Dream while working with the Food and Beverage operations! Bussers needed at various locations on and around the mountain. Location will be determined upon hire. ESSENTIAL DUTIES Provide personable and courteous interaction with guests Support wait staff as needed Clear and wipe clean all tables and chairs Reset tables with china, glass, and silverware Provide water at tables and refill Maintain cleanliness of dining room, floors, walls, windows and window sills Maintain cleanliness of bussing/wait station Buff and clean silverware after washing Brew coffee and tea as needed Compliance with all company policies and procedures as well as any regulatory requirements Other duties as assigned REQUIRED QUALIFICATIONS Must be a minimum 16 years of age Must be on feet for extended periods of time; stand for long periods of time Must have good organizational skills Must maintain a professional well-groomed appearance Adhere to all safety policies Knowledge of restaurant table service, preferred Interact and maintain positive relationships with guests, co-workers and management consistent with SSRC's Service Excellence standards The base hourly pay range below represents the low and high end of the Steamboat Ski & Resort Corporation's hourly pay range for this position. Actual pay will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Steamboat Ski & Resort Corporation's total compensation package for employees. Other rewards may include many region-specific benefits. Steamboat Springs area base hourly pay range: Starting $11.40 per hour plus tips PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk, talk, see, hear, and operate a computer and other office productivity machinery. Lift approximately 30-50 lbs. on a regular basis WORKING CONDITIONS Indoor/Outdoor: While performing the duties of this job, the employee may be exposed to harsh and varying outside weather conditions. Hazardous Materials/Noise: The noise level in the workplace is usually moderate. This job description is not an exhaustive list of all functions and responsibilities that an employee may be required to perform in this position. Steamboat Ski & Resort Corporation and its affiliates reserve the right to modify, increase, decrease, suspend, and or eliminate any of the essential duties and/or the position in its entirety. Application Deadline: Recruiting timelines vary by position, however, all Steamboat Ski & Resort Corporation positions accept applications for a minimum of 4 days from the posting date listed above. This position is open and still accepting applications. This job description is not an express or implied contract, guarantee, promise, or covenant of employment for any set term or duration, or for termination only for cause. Employment with Steamboat Ski & Resort Corporation or any of its affiliates is "at will" meaning either party may terminate the employment relationship at any time with or without cause and with or without notice. This position is located in Colorado, and the work is primarily in Steamboat Springs, CO and, as such, employment in this position is subject to the labor and employment laws of the state of Colorado. Steamboat Ski & Resort Corporation and its affiliates are equal opportunity employers and maintain drug-free workplaces. All employees and candidates are reminded that Steamboat Ski & Resort Corporation and its affiliates adhere to all applicable labor and employment laws, and State, County, and City-specific labor and employment regulations, where applicable.
Mar 13, 2024
Full time
Seasonal (Seasonal) Who We Are: Steamboat- Ski Town, U.S.A. is known as the friendliest mountain destination in the world, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our employee satisfaction scores top the charts and we have employees who choose to work for the resort for 2, 5, 10, 20 plus years. Fair warning, starting a job at Steamboat could lead to endless fun, lifelong friendships, and a rooted sense of community. Who We're Looking For: Friendly folks who want to work at the best ski resort, play in Champagne Powder and meet friends from around the world. Our culture is supportive, challenging, passionate and committed and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities and care about each other, our mission, our environment and our communities. If you like to provide incredible guest service with a friendly attitude, you're ready to join our team. If your dream job includes skiing and riding, interacting with guests, rewarding work, free concerts, fireworks, employee parties and more-we'd love to hear from you! Perks & Benefits: All Steamboat employees are eligible for a Steamboat and Alterra Mountain ski pass for you and eligible dependents, competitive compensation, free bus passes to surrounding areas, retail/rental discounts, food & beverage discounts, industry pro deal discounts, friends & family discounted tickets (subject to restrictions, reservations and/or blackout dates.) Steamboat also offers a 401(k) plan with a generous company match, (eligibility rules apply), Employee Assistance Program, and a chance to learn and advance within Steamboat Ski & Resort Corp. Steamboat employees are also eligible for discounted tuition with partner online universities for all Alterra Mountain Company employees to further their education. Employees who are Year Round (Full-Time or Flex Year Round) are eligible for medical, dental, vision, legal plan, pet insurance, PTO and Vacation, Paid Parental Leave, health saving account with employer contribution as well as the perks and benefits that all Steamboat employees enjoy. Our parent company Alterra Mountain Company headquartered in Denver, Colorado is a collection of iconic year-round resorts, the world's largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world. A career with Steamboat Ski & Resort Corporation is more than what you do today; it's being part of creating a community rooted in the spirit of the mountains, united by a passion for adventure, and celebrating the legendary adventures and enduring memories that mountains bring to everyone. BESIDES WORKING SOMEWHERE AWESOME, WHAT'S IN IT FOR YOU? Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer, and a free IKON Pass to eligible employees. Discounted skiing + riding for friends and family of eligible employees Vacation and Sick Time policies for eligible employees to rest, relax and recharge Generous discounts on outdoor gear, apparel, rental cars, etc. Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, FSAs, and more 401(k) plan with generous company match Discounted tuition with partner online university for all Alterra Mountain Company employees to further their education Paid parental leave of up to 6 weeks for eligible employees Free regional bus pass For information on Alterra Mountain Company's Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at Among other resources, Alterra has Employee Resource Groups to support the BIPOC (Black, Indigenous, and people of color), disability, LGBTQIA2S+, and women communities within our workforce. For information on Steamboat Ski Resort's Social Responsibility work, please see our webpage at To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. POSITION SUMMARY Live the Steamboat Dream while working with the Food and Beverage operations! Bussers needed at various locations on and around the mountain. Location will be determined upon hire. ESSENTIAL DUTIES Provide personable and courteous interaction with guests Support wait staff as needed Clear and wipe clean all tables and chairs Reset tables with china, glass, and silverware Provide water at tables and refill Maintain cleanliness of dining room, floors, walls, windows and window sills Maintain cleanliness of bussing/wait station Buff and clean silverware after washing Brew coffee and tea as needed Compliance with all company policies and procedures as well as any regulatory requirements Other duties as assigned REQUIRED QUALIFICATIONS Must be a minimum 16 years of age Must be on feet for extended periods of time; stand for long periods of time Must have good organizational skills Must maintain a professional well-groomed appearance Adhere to all safety policies Knowledge of restaurant table service, preferred Interact and maintain positive relationships with guests, co-workers and management consistent with SSRC's Service Excellence standards The base hourly pay range below represents the low and high end of the Steamboat Ski & Resort Corporation's hourly pay range for this position. Actual pay will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Steamboat Ski & Resort Corporation's total compensation package for employees. Other rewards may include many region-specific benefits. Steamboat Springs area base hourly pay range: Starting $11.40 per hour plus tips PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk, talk, see, hear, and operate a computer and other office productivity machinery. Lift approximately 30-50 lbs. on a regular basis WORKING CONDITIONS Indoor/Outdoor: While performing the duties of this job, the employee may be exposed to harsh and varying outside weather conditions. Hazardous Materials/Noise: The noise level in the workplace is usually moderate. This job description is not an exhaustive list of all functions and responsibilities that an employee may be required to perform in this position. Steamboat Ski & Resort Corporation and its affiliates reserve the right to modify, increase, decrease, suspend, and or eliminate any of the essential duties and/or the position in its entirety. Application Deadline: Recruiting timelines vary by position, however, all Steamboat Ski & Resort Corporation positions accept applications for a minimum of 4 days from the posting date listed above. This position is open and still accepting applications. This job description is not an express or implied contract, guarantee, promise, or covenant of employment for any set term or duration, or for termination only for cause. Employment with Steamboat Ski & Resort Corporation or any of its affiliates is "at will" meaning either party may terminate the employment relationship at any time with or without cause and with or without notice. This position is located in Colorado, and the work is primarily in Steamboat Springs, CO and, as such, employment in this position is subject to the labor and employment laws of the state of Colorado. Steamboat Ski & Resort Corporation and its affiliates are equal opportunity employers and maintain drug-free workplaces. All employees and candidates are reminded that Steamboat Ski & Resort Corporation and its affiliates adhere to all applicable labor and employment laws, and State, County, and City-specific labor and employment regulations, where applicable.
Seasonal (Seasonal) Who We Are: Steamboat- Ski Town, U.S.A. is known as the friendliest mountain destination in the world, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our employee satisfaction scores top the charts and we have employees who choose to work for the resort for 2, 5, 10, 20 plus years. Fair warning, starting a job at Steamboat could lead to endless fun, lifelong friendships, and a rooted sense of community. Who We're Looking For: Friendly folks who want to work at the best ski resort, play in Champagne Powder and meet friends from around the world. Our culture is supportive, challenging, passionate and committed and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities and care about each other, our mission, our environment and our communities. If you like to provide incredible guest service with a friendly attitude, you're ready to join our team. If your dream job includes skiing and riding, interacting with guests, rewarding work, free concerts, fireworks, employee parties and more-we'd love to hear from you! Perks & Benefits: All Steamboat employees are eligible for a Steamboat and Alterra Mountain ski pass for you and eligible dependents, competitive compensation, free bus passes to surrounding areas, retail/rental discounts, food & beverage discounts, industry pro deal discounts, friends & family discounted tickets (subject to restrictions, reservations and/or blackout dates.) Steamboat also offers a 401(k) plan with a generous company match, (eligibility rules apply), Employee Assistance Program, and a chance to learn and advance within Steamboat Ski & Resort Corp. Steamboat employees are also eligible for discounted tuition with partner online universities for all Alterra Mountain Company employees to further their education. Employees who are Year Round (Full-Time or Flex Year Round) are eligible for medical, dental, vision, legal plan, pet insurance, PTO and Vacation, Paid Parental Leave, health saving account with employer contribution as well as the perks and benefits that all Steamboat employees enjoy. Our parent company Alterra Mountain Company headquartered in Denver, Colorado is a collection of iconic year-round resorts, the world's largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world. A career with Steamboat Ski & Resort Corporation is more than what you do today; it's being part of creating a community rooted in the spirit of the mountains, united by a passion for adventure, and celebrating the legendary adventures and enduring memories that mountains bring to everyone. BESIDES WORKING SOMEWHERE AWESOME, WHAT'S IN IT FOR YOU? Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer, and a free IKON Pass to eligible employees. Discounted skiing + riding for friends and family of eligible employees Vacation and Sick Time policies for eligible employees to rest, relax and recharge Generous discounts on outdoor gear, apparel, rental cars, etc. Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, FSAs, and more 401(k) plan with generous company match Discounted tuition with partner online university for all Alterra Mountain Company employees to further their education Paid parental leave of up to 6 weeks for eligible employees Free regional bus pass For information on Alterra Mountain Company's Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at Among other resources, Alterra has Employee Resource Groups to support the BIPOC (Black, Indigenous, and people of color), disability, LGBTQIA2S+, and women communities within our workforce. For information on Steamboat Ski Resort's Social Responsibility work, please see our webpage at To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. POSITION SUMMARY Live the Steamboat Dream while working with the Food and Beverage operations! Bussers needed at various locations on and around the mountain. Location will be determined upon hire. ESSENTIAL DUTIES Provide personable and courteous interaction with guests Support wait staff as needed Clear and wipe clean all tables and chairs Reset tables with china, glass, and silverware Provide water at tables and refill Maintain cleanliness of dining room, floors, walls, windows and window sills Maintain cleanliness of bussing/wait station Buff and clean silverware after washing Brew coffee and tea as needed Compliance with all company policies and procedures as well as any regulatory requirements Other duties as assigned REQUIRED QUALIFICATIONS Must be a minimum 16 years of age Must be on feet for extended periods of time; stand for long periods of time Must have good organizational skills Must maintain a professional well-groomed appearance Adhere to all safety policies Knowledge of restaurant table service, preferred Interact and maintain positive relationships with guests, co-workers and management consistent with SSRC's Service Excellence standards The base hourly pay range below represents the low and high end of the Steamboat Ski & Resort Corporation's hourly pay range for this position. Actual pay will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Steamboat Ski & Resort Corporation's total compensation package for employees. Other rewards may include many region-specific benefits. Steamboat Springs area base hourly pay range: Starting $11.40 per hour plus tips PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk, talk, see, hear, and operate a computer and other office productivity machinery. Lift approximately 30-50 lbs. on a regular basis WORKING CONDITIONS Indoor/Outdoor: While performing the duties of this job, the employee may be exposed to harsh and varying outside weather conditions. Hazardous Materials/Noise: The noise level in the workplace is usually moderate. This job description is not an exhaustive list of all functions and responsibilities that an employee may be required to perform in this position. Steamboat Ski & Resort Corporation and its affiliates reserve the right to modify, increase, decrease, suspend, and or eliminate any of the essential duties and/or the position in its entirety. Application Deadline: Recruiting timelines vary by position, however, all Steamboat Ski & Resort Corporation positions accept applications for a minimum of 4 days from the posting date listed above. This position is open and still accepting applications. This job description is not an express or implied contract, guarantee, promise, or covenant of employment for any set term or duration, or for termination only for cause. Employment with Steamboat Ski & Resort Corporation or any of its affiliates is "at will" meaning either party may terminate the employment relationship at any time with or without cause and with or without notice. This position is located in Colorado, and the work is primarily in Steamboat Springs, CO and, as such, employment in this position is subject to the labor and employment laws of the state of Colorado. Steamboat Ski & Resort Corporation and its affiliates are equal opportunity employers and maintain drug-free workplaces. All employees and candidates are reminded that Steamboat Ski & Resort Corporation and its affiliates adhere to all applicable labor and employment laws, and State, County, and City-specific labor and employment regulations, where applicable.
Mar 12, 2024
Full time
Seasonal (Seasonal) Who We Are: Steamboat- Ski Town, U.S.A. is known as the friendliest mountain destination in the world, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our employee satisfaction scores top the charts and we have employees who choose to work for the resort for 2, 5, 10, 20 plus years. Fair warning, starting a job at Steamboat could lead to endless fun, lifelong friendships, and a rooted sense of community. Who We're Looking For: Friendly folks who want to work at the best ski resort, play in Champagne Powder and meet friends from around the world. Our culture is supportive, challenging, passionate and committed and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities and care about each other, our mission, our environment and our communities. If you like to provide incredible guest service with a friendly attitude, you're ready to join our team. If your dream job includes skiing and riding, interacting with guests, rewarding work, free concerts, fireworks, employee parties and more-we'd love to hear from you! Perks & Benefits: All Steamboat employees are eligible for a Steamboat and Alterra Mountain ski pass for you and eligible dependents, competitive compensation, free bus passes to surrounding areas, retail/rental discounts, food & beverage discounts, industry pro deal discounts, friends & family discounted tickets (subject to restrictions, reservations and/or blackout dates.) Steamboat also offers a 401(k) plan with a generous company match, (eligibility rules apply), Employee Assistance Program, and a chance to learn and advance within Steamboat Ski & Resort Corp. Steamboat employees are also eligible for discounted tuition with partner online universities for all Alterra Mountain Company employees to further their education. Employees who are Year Round (Full-Time or Flex Year Round) are eligible for medical, dental, vision, legal plan, pet insurance, PTO and Vacation, Paid Parental Leave, health saving account with employer contribution as well as the perks and benefits that all Steamboat employees enjoy. Our parent company Alterra Mountain Company headquartered in Denver, Colorado is a collection of iconic year-round resorts, the world's largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world. A career with Steamboat Ski & Resort Corporation is more than what you do today; it's being part of creating a community rooted in the spirit of the mountains, united by a passion for adventure, and celebrating the legendary adventures and enduring memories that mountains bring to everyone. BESIDES WORKING SOMEWHERE AWESOME, WHAT'S IN IT FOR YOU? Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer, and a free IKON Pass to eligible employees. Discounted skiing + riding for friends and family of eligible employees Vacation and Sick Time policies for eligible employees to rest, relax and recharge Generous discounts on outdoor gear, apparel, rental cars, etc. Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, FSAs, and more 401(k) plan with generous company match Discounted tuition with partner online university for all Alterra Mountain Company employees to further their education Paid parental leave of up to 6 weeks for eligible employees Free regional bus pass For information on Alterra Mountain Company's Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at Among other resources, Alterra has Employee Resource Groups to support the BIPOC (Black, Indigenous, and people of color), disability, LGBTQIA2S+, and women communities within our workforce. For information on Steamboat Ski Resort's Social Responsibility work, please see our webpage at To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. POSITION SUMMARY Live the Steamboat Dream while working with the Food and Beverage operations! Bussers needed at various locations on and around the mountain. Location will be determined upon hire. ESSENTIAL DUTIES Provide personable and courteous interaction with guests Support wait staff as needed Clear and wipe clean all tables and chairs Reset tables with china, glass, and silverware Provide water at tables and refill Maintain cleanliness of dining room, floors, walls, windows and window sills Maintain cleanliness of bussing/wait station Buff and clean silverware after washing Brew coffee and tea as needed Compliance with all company policies and procedures as well as any regulatory requirements Other duties as assigned REQUIRED QUALIFICATIONS Must be a minimum 16 years of age Must be on feet for extended periods of time; stand for long periods of time Must have good organizational skills Must maintain a professional well-groomed appearance Adhere to all safety policies Knowledge of restaurant table service, preferred Interact and maintain positive relationships with guests, co-workers and management consistent with SSRC's Service Excellence standards The base hourly pay range below represents the low and high end of the Steamboat Ski & Resort Corporation's hourly pay range for this position. Actual pay will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Steamboat Ski & Resort Corporation's total compensation package for employees. Other rewards may include many region-specific benefits. Steamboat Springs area base hourly pay range: Starting $11.40 per hour plus tips PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk, talk, see, hear, and operate a computer and other office productivity machinery. Lift approximately 30-50 lbs. on a regular basis WORKING CONDITIONS Indoor/Outdoor: While performing the duties of this job, the employee may be exposed to harsh and varying outside weather conditions. Hazardous Materials/Noise: The noise level in the workplace is usually moderate. This job description is not an exhaustive list of all functions and responsibilities that an employee may be required to perform in this position. Steamboat Ski & Resort Corporation and its affiliates reserve the right to modify, increase, decrease, suspend, and or eliminate any of the essential duties and/or the position in its entirety. Application Deadline: Recruiting timelines vary by position, however, all Steamboat Ski & Resort Corporation positions accept applications for a minimum of 4 days from the posting date listed above. This position is open and still accepting applications. This job description is not an express or implied contract, guarantee, promise, or covenant of employment for any set term or duration, or for termination only for cause. Employment with Steamboat Ski & Resort Corporation or any of its affiliates is "at will" meaning either party may terminate the employment relationship at any time with or without cause and with or without notice. This position is located in Colorado, and the work is primarily in Steamboat Springs, CO and, as such, employment in this position is subject to the labor and employment laws of the state of Colorado. Steamboat Ski & Resort Corporation and its affiliates are equal opportunity employers and maintain drug-free workplaces. All employees and candidates are reminded that Steamboat Ski & Resort Corporation and its affiliates adhere to all applicable labor and employment laws, and State, County, and City-specific labor and employment regulations, where applicable.
Seasonal (Seasonal) Who We Are: Steamboat- Ski Town, U.S.A. is known as the friendliest mountain destination in the world, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our employee satisfaction scores top the charts and we have employees who choose to work for the resort for 2, 5, 10, 20 plus years. Fair warning, starting a job at Steamboat could lead to endless fun, lifelong friendships, and a rooted sense of community. Who We're Looking For: Friendly folks who want to work at the best ski resort, play in Champagne Powder and meet friends from around the world. Our culture is supportive, challenging, passionate and committed and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities and care about each other, our mission, our environment and our communities. If you like to provide incredible guest service with a friendly attitude, you're ready to join our team. If your dream job includes skiing and riding, interacting with guests, rewarding work, free concerts, fireworks, employee parties and more-we'd love to hear from you! Perks & Benefits: All Steamboat employees are eligible for a Steamboat and Alterra Mountain ski pass for you and eligible dependents, competitive compensation, free bus passes to surrounding areas, retail/rental discounts, food & beverage discounts, industry pro deal discounts, friends & family discounted tickets (subject to restrictions, reservations and/or blackout dates.) Steamboat also offers a 401(k) plan with a generous company match, (eligibility rules apply), Employee Assistance Program, and a chance to learn and advance within Steamboat Ski & Resort Corp. Steamboat employees are also eligible for discounted tuition with partner online universities for all Alterra Mountain Company employees to further their education. Employees who are Year Round (Full-Time or Flex Year Round) are eligible for medical, dental, vision, legal plan, pet insurance, PTO and Vacation, Paid Parental Leave, health saving account with employer contribution as well as the perks and benefits that all Steamboat employees enjoy. Our parent company Alterra Mountain Company headquartered in Denver, Colorado is a collection of iconic year-round resorts, the world's largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world. A career with Steamboat Ski & Resort Corporation is more than what you do today; it's being part of creating a community rooted in the spirit of the mountains, united by a passion for adventure, and celebrating the legendary adventures and enduring memories that mountains bring to everyone. BESIDES WORKING SOMEWHERE AWESOME, WHAT'S IN IT FOR YOU? Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer, and a free IKON Pass to eligible employees. Discounted skiing + riding for friends and family of eligible employees Vacation and Sick Time policies for eligible employees to rest, relax and recharge Generous discounts on outdoor gear, apparel, rental cars, etc. Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, FSAs, and more 401(k) plan with generous company match Discounted tuition with partner online university for all Alterra Mountain Company employees to further their education Paid parental leave of up to 6 weeks for eligible employees Free regional bus pass For information on Alterra Mountain Company's Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at Among other resources, Alterra has Employee Resource Groups to support the BIPOC (Black, Indigenous, and people of color), disability, LGBTQIA2S+, and women communities within our workforce. For information on Steamboat Ski Resort's Social Responsibility work, please see our webpage at To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. POSITION SUMMARY Live the Steamboat Dream while working with the Food and Beverage operations! Bussers needed at various locations on and around the mountain. Location will be determined upon hire. ESSENTIAL DUTIES Provide personable and courteous interaction with guests Support wait staff as needed Clear and wipe clean all tables and chairs Reset tables with china, glass, and silverware Provide water at tables and refill Maintain cleanliness of dining room, floors, walls, windows and window sills Maintain cleanliness of bussing/wait station Buff and clean silverware after washing Brew coffee and tea as needed Compliance with all company policies and procedures as well as any regulatory requirements Other duties as assigned REQUIRED QUALIFICATIONS Must be a minimum 16 years of age Must be on feet for extended periods of time; stand for long periods of time Must have good organizational skills Must maintain a professional well-groomed appearance Adhere to all safety policies Knowledge of restaurant table service, preferred Interact and maintain positive relationships with guests, co-workers and management consistent with SSRC's Service Excellence standards The base hourly pay range below represents the low and high end of the Steamboat Ski & Resort Corporation's hourly pay range for this position. Actual pay will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Steamboat Ski & Resort Corporation's total compensation package for employees. Other rewards may include many region-specific benefits. Steamboat Springs area base hourly pay range: Starting $11.40 per hour plus tips PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk, talk, see, hear, and operate a computer and other office productivity machinery. Lift approximately 30-50 lbs. on a regular basis WORKING CONDITIONS Indoor/Outdoor: While performing the duties of this job, the employee may be exposed to harsh and varying outside weather conditions. Hazardous Materials/Noise: The noise level in the workplace is usually moderate. This job description is not an exhaustive list of all functions and responsibilities that an employee may be required to perform in this position. Steamboat Ski & Resort Corporation and its affiliates reserve the right to modify, increase, decrease, suspend, and or eliminate any of the essential duties and/or the position in its entirety. Application Deadline: Recruiting timelines vary by position, however, all Steamboat Ski & Resort Corporation positions accept applications for a minimum of 4 days from the posting date listed above. This position is open and still accepting applications. This job description is not an express or implied contract, guarantee, promise, or covenant of employment for any set term or duration, or for termination only for cause. Employment with Steamboat Ski & Resort Corporation or any of its affiliates is "at will" meaning either party may terminate the employment relationship at any time with or without cause and with or without notice. This position is located in Colorado, and the work is primarily in Steamboat Springs, CO and, as such, employment in this position is subject to the labor and employment laws of the state of Colorado. Steamboat Ski & Resort Corporation and its affiliates are equal opportunity employers and maintain drug-free workplaces. All employees and candidates are reminded that Steamboat Ski & Resort Corporation and its affiliates adhere to all applicable labor and employment laws, and State, County, and City-specific labor and employment regulations, where applicable.
Mar 12, 2024
Full time
Seasonal (Seasonal) Who We Are: Steamboat- Ski Town, U.S.A. is known as the friendliest mountain destination in the world, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our employee satisfaction scores top the charts and we have employees who choose to work for the resort for 2, 5, 10, 20 plus years. Fair warning, starting a job at Steamboat could lead to endless fun, lifelong friendships, and a rooted sense of community. Who We're Looking For: Friendly folks who want to work at the best ski resort, play in Champagne Powder and meet friends from around the world. Our culture is supportive, challenging, passionate and committed and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities and care about each other, our mission, our environment and our communities. If you like to provide incredible guest service with a friendly attitude, you're ready to join our team. If your dream job includes skiing and riding, interacting with guests, rewarding work, free concerts, fireworks, employee parties and more-we'd love to hear from you! Perks & Benefits: All Steamboat employees are eligible for a Steamboat and Alterra Mountain ski pass for you and eligible dependents, competitive compensation, free bus passes to surrounding areas, retail/rental discounts, food & beverage discounts, industry pro deal discounts, friends & family discounted tickets (subject to restrictions, reservations and/or blackout dates.) Steamboat also offers a 401(k) plan with a generous company match, (eligibility rules apply), Employee Assistance Program, and a chance to learn and advance within Steamboat Ski & Resort Corp. Steamboat employees are also eligible for discounted tuition with partner online universities for all Alterra Mountain Company employees to further their education. Employees who are Year Round (Full-Time or Flex Year Round) are eligible for medical, dental, vision, legal plan, pet insurance, PTO and Vacation, Paid Parental Leave, health saving account with employer contribution as well as the perks and benefits that all Steamboat employees enjoy. Our parent company Alterra Mountain Company headquartered in Denver, Colorado is a collection of iconic year-round resorts, the world's largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world. A career with Steamboat Ski & Resort Corporation is more than what you do today; it's being part of creating a community rooted in the spirit of the mountains, united by a passion for adventure, and celebrating the legendary adventures and enduring memories that mountains bring to everyone. BESIDES WORKING SOMEWHERE AWESOME, WHAT'S IN IT FOR YOU? Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer, and a free IKON Pass to eligible employees. Discounted skiing + riding for friends and family of eligible employees Vacation and Sick Time policies for eligible employees to rest, relax and recharge Generous discounts on outdoor gear, apparel, rental cars, etc. Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, FSAs, and more 401(k) plan with generous company match Discounted tuition with partner online university for all Alterra Mountain Company employees to further their education Paid parental leave of up to 6 weeks for eligible employees Free regional bus pass For information on Alterra Mountain Company's Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at Among other resources, Alterra has Employee Resource Groups to support the BIPOC (Black, Indigenous, and people of color), disability, LGBTQIA2S+, and women communities within our workforce. For information on Steamboat Ski Resort's Social Responsibility work, please see our webpage at To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. POSITION SUMMARY Live the Steamboat Dream while working with the Food and Beverage operations! Bussers needed at various locations on and around the mountain. Location will be determined upon hire. ESSENTIAL DUTIES Provide personable and courteous interaction with guests Support wait staff as needed Clear and wipe clean all tables and chairs Reset tables with china, glass, and silverware Provide water at tables and refill Maintain cleanliness of dining room, floors, walls, windows and window sills Maintain cleanliness of bussing/wait station Buff and clean silverware after washing Brew coffee and tea as needed Compliance with all company policies and procedures as well as any regulatory requirements Other duties as assigned REQUIRED QUALIFICATIONS Must be a minimum 16 years of age Must be on feet for extended periods of time; stand for long periods of time Must have good organizational skills Must maintain a professional well-groomed appearance Adhere to all safety policies Knowledge of restaurant table service, preferred Interact and maintain positive relationships with guests, co-workers and management consistent with SSRC's Service Excellence standards The base hourly pay range below represents the low and high end of the Steamboat Ski & Resort Corporation's hourly pay range for this position. Actual pay will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Steamboat Ski & Resort Corporation's total compensation package for employees. Other rewards may include many region-specific benefits. Steamboat Springs area base hourly pay range: Starting $11.40 per hour plus tips PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk, talk, see, hear, and operate a computer and other office productivity machinery. Lift approximately 30-50 lbs. on a regular basis WORKING CONDITIONS Indoor/Outdoor: While performing the duties of this job, the employee may be exposed to harsh and varying outside weather conditions. Hazardous Materials/Noise: The noise level in the workplace is usually moderate. This job description is not an exhaustive list of all functions and responsibilities that an employee may be required to perform in this position. Steamboat Ski & Resort Corporation and its affiliates reserve the right to modify, increase, decrease, suspend, and or eliminate any of the essential duties and/or the position in its entirety. Application Deadline: Recruiting timelines vary by position, however, all Steamboat Ski & Resort Corporation positions accept applications for a minimum of 4 days from the posting date listed above. This position is open and still accepting applications. This job description is not an express or implied contract, guarantee, promise, or covenant of employment for any set term or duration, or for termination only for cause. Employment with Steamboat Ski & Resort Corporation or any of its affiliates is "at will" meaning either party may terminate the employment relationship at any time with or without cause and with or without notice. This position is located in Colorado, and the work is primarily in Steamboat Springs, CO and, as such, employment in this position is subject to the labor and employment laws of the state of Colorado. Steamboat Ski & Resort Corporation and its affiliates are equal opportunity employers and maintain drug-free workplaces. All employees and candidates are reminded that Steamboat Ski & Resort Corporation and its affiliates adhere to all applicable labor and employment laws, and State, County, and City-specific labor and employment regulations, where applicable.
Harrah's New Orleans Casino & Hotel, a Caesars Entertainment company, earned recognition by The Time-Picayune and The New Orleans Advocate as one of the Top Workplaces for 2022 in the Greater New Orleans. As a destination property in the heart of the city, Harrah's New Orleans is looking for fun, professional, and responsible Krewe Members who love delivering extraordinary services to our guests. If you enjoy working in a fun and fast-paced environment, we may have a career opportunity for youHarrah's New Orleans has teamed up with local sports legend Archie Manning to open Manning's Restaurant. Manning's is a sports themed restaurant that resides on Fulton Street. Manning's opened on January 19, 2012. The Southern-inspired menu will combine the straight forward dinner fare of Mississippi ('meat and three theme') with New Orleans favorites (Gumbo, P-Boys, Oysters, etc). BENEFITS:Harrah's New Orleans is proud to offer our Krewe a professional, fun, and welcoming atmosphere. Our employees also enjoy exclusive benefits, such as: FREE Employee Parking Discounted Bus Passes Free Employee Assistance Program Caesars Employee Discount Program on Hotel Rooms Fun and Free Employee EventsJOB SUMMARY: The Restaurant Host/Hostess at Manning's provides friendly, excellent service to all customers who come to the casino's restaurant.ESSENTIAL JOB FUNCTIONS: Conducts assigned duties according to procedures. Greets guests quickly and courteously. Seat Guest promptly and with a smile Able to sell guest on all seating areas of the restaurant (i.e. bar and patio) Be aware of table status and control seating times Helps service guests as necessary in a team aspect (May include but not limited to: bussing tables, taking drink orders, rolling silverware, etc.) Knows how to ring up all transactions and all tenders. Assists the Service Attendants/Counter Attendants/Culinary areas when needed. Handles and solves any concerns and questions from customers. Keeps all guest areas clean and neat. Complies with all appearance standards. Enters guests' merchandise in register, takes money from customer and accurately gives back change. Responsible for accurate control of cash drawer. Operates cash register and properly settles merchandise purchase Itemizes totals and presents guests with the price for payment Acts as a role model to other employees and always presents oneself as a credit to Harrah's and encourages others to do the same. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.QUALIFICATIONS: High volume dining experience preferred. OpenTable or reservation system knowledge recommended Understands variance policy of cash drawer and maintains low variance 1-year experience in customer service. Must possess basic math skills. Must be able to count cash drawer accurately Must possess excellent customer service/communication skills. Available to work required schedule which may include nights, weekends, holidays and overtime as needed. Must be able to maintain a neat, professional, well-groomed appearance and uphold company appearance/dress standards.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to maneuver to all areas of assigned restaurant throughout entire shift. Must be able to accurately and quickly process all cash transactions. Must be able to tolerate areas containing secondary smoke. Must be able to work at a fast pace and in stressful situations. Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues.GAMING PERMIT: N/A
Mar 09, 2024
Full time
Harrah's New Orleans Casino & Hotel, a Caesars Entertainment company, earned recognition by The Time-Picayune and The New Orleans Advocate as one of the Top Workplaces for 2022 in the Greater New Orleans. As a destination property in the heart of the city, Harrah's New Orleans is looking for fun, professional, and responsible Krewe Members who love delivering extraordinary services to our guests. If you enjoy working in a fun and fast-paced environment, we may have a career opportunity for youHarrah's New Orleans has teamed up with local sports legend Archie Manning to open Manning's Restaurant. Manning's is a sports themed restaurant that resides on Fulton Street. Manning's opened on January 19, 2012. The Southern-inspired menu will combine the straight forward dinner fare of Mississippi ('meat and three theme') with New Orleans favorites (Gumbo, P-Boys, Oysters, etc). BENEFITS:Harrah's New Orleans is proud to offer our Krewe a professional, fun, and welcoming atmosphere. Our employees also enjoy exclusive benefits, such as: FREE Employee Parking Discounted Bus Passes Free Employee Assistance Program Caesars Employee Discount Program on Hotel Rooms Fun and Free Employee EventsJOB SUMMARY: The Restaurant Host/Hostess at Manning's provides friendly, excellent service to all customers who come to the casino's restaurant.ESSENTIAL JOB FUNCTIONS: Conducts assigned duties according to procedures. Greets guests quickly and courteously. Seat Guest promptly and with a smile Able to sell guest on all seating areas of the restaurant (i.e. bar and patio) Be aware of table status and control seating times Helps service guests as necessary in a team aspect (May include but not limited to: bussing tables, taking drink orders, rolling silverware, etc.) Knows how to ring up all transactions and all tenders. Assists the Service Attendants/Counter Attendants/Culinary areas when needed. Handles and solves any concerns and questions from customers. Keeps all guest areas clean and neat. Complies with all appearance standards. Enters guests' merchandise in register, takes money from customer and accurately gives back change. Responsible for accurate control of cash drawer. Operates cash register and properly settles merchandise purchase Itemizes totals and presents guests with the price for payment Acts as a role model to other employees and always presents oneself as a credit to Harrah's and encourages others to do the same. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.QUALIFICATIONS: High volume dining experience preferred. OpenTable or reservation system knowledge recommended Understands variance policy of cash drawer and maintains low variance 1-year experience in customer service. Must possess basic math skills. Must be able to count cash drawer accurately Must possess excellent customer service/communication skills. Available to work required schedule which may include nights, weekends, holidays and overtime as needed. Must be able to maintain a neat, professional, well-groomed appearance and uphold company appearance/dress standards.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to maneuver to all areas of assigned restaurant throughout entire shift. Must be able to accurately and quickly process all cash transactions. Must be able to tolerate areas containing secondary smoke. Must be able to work at a fast pace and in stressful situations. Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues.GAMING PERMIT: N/A
ESSENTIAL FUNCTIONS:Inspires others with a clear direction by understanding and demonstrating a high level of commitment and energy in allendeavors. Consistently demonstrates superior customer service skills and acts as a positive role model for all employees.Conveys positive energy and enthusiasm focusing on the guest interaction. Continuously improves service by evaluatingservice breakdowns using guest feedback, data and behavior. Communicates service breakdowns and team plans in buzzsessions and facilitates opportunity-seeking meetings to consistently involve all team members in service improvements.Immediately addresses service breakdowns and follows up to ensure guest satisfaction. Keeps team well informed ofproperty promotions and events. Develops highly skilled, successful employees, sets realistic and measurable servicestandards and holds employees accountable for meeting them. Clearly communicates and enforces company expectationsincluding Code of Commitment, policies, procedures, department goals and business strategy. Addresses employeeperformance issues, coaches for improvement and provides ongoing feedback. Uses EOS data to improve the workplace,listens and responds to employees, recognizes and rewards individual and team performance. Consistently followscompany policies, procedures and industry regulations, maintains accurate and up-to-date employee records, and completesperformance reviews timely. Takes personal responsibility for creating an atmosphere of commitment to internal guestsneeds. Acts as Restaurant Chef in his/her absence. Assists in food preparation. Maintains an adequate supply of food stock forrestaurant needs. Ensures adherence to all safety policies and procedures and reports any safety hazards to Restaurant Chef.Maintains all facility and equipment in clean and operable condition. Inspects all assigned areas frequently. Ensuresassigned work schedule is followed. Schedules employee break periods in accordance with established procedure. EDUCATION/SKILLS/EXPERIENCE:High School diploma or equivalent/Knowledge of large volume recipes, preparation, procedures and food presentation.Five years significant multi-food outlet experience, to include experience garde manger, broiler, saucier, and ala cartefunctions. DISCLAIMER:'This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, effort or working conditions associated with the job. Whilethis is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks beperformed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technical developments).'
Mar 02, 2024
Full time
ESSENTIAL FUNCTIONS:Inspires others with a clear direction by understanding and demonstrating a high level of commitment and energy in allendeavors. Consistently demonstrates superior customer service skills and acts as a positive role model for all employees.Conveys positive energy and enthusiasm focusing on the guest interaction. Continuously improves service by evaluatingservice breakdowns using guest feedback, data and behavior. Communicates service breakdowns and team plans in buzzsessions and facilitates opportunity-seeking meetings to consistently involve all team members in service improvements.Immediately addresses service breakdowns and follows up to ensure guest satisfaction. Keeps team well informed ofproperty promotions and events. Develops highly skilled, successful employees, sets realistic and measurable servicestandards and holds employees accountable for meeting them. Clearly communicates and enforces company expectationsincluding Code of Commitment, policies, procedures, department goals and business strategy. Addresses employeeperformance issues, coaches for improvement and provides ongoing feedback. Uses EOS data to improve the workplace,listens and responds to employees, recognizes and rewards individual and team performance. Consistently followscompany policies, procedures and industry regulations, maintains accurate and up-to-date employee records, and completesperformance reviews timely. Takes personal responsibility for creating an atmosphere of commitment to internal guestsneeds. Acts as Restaurant Chef in his/her absence. Assists in food preparation. Maintains an adequate supply of food stock forrestaurant needs. Ensures adherence to all safety policies and procedures and reports any safety hazards to Restaurant Chef.Maintains all facility and equipment in clean and operable condition. Inspects all assigned areas frequently. Ensuresassigned work schedule is followed. Schedules employee break periods in accordance with established procedure. EDUCATION/SKILLS/EXPERIENCE:High School diploma or equivalent/Knowledge of large volume recipes, preparation, procedures and food presentation.Five years significant multi-food outlet experience, to include experience garde manger, broiler, saucier, and ala cartefunctions. DISCLAIMER:'This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, effort or working conditions associated with the job. Whilethis is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks beperformed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technical developments).'
Harrah's New Orleans Casino & Hotel, a Caesars Entertainment company, earned recognition by The Time-Picayune and The New Orleans Advocate as one of the Top Workplaces for 2022 in the Greater New Orleans. As a destination property in the heart of the city, Harrah's New Orleans is looking for fun, professional, and responsible Krewe Members who love delivering extraordinary services to our guests. If you enjoy working in a fun and fast-paced environment, we may have a career opportunity for youBam Emeril Lagasse's first French-inspired restaurant concept-Emeril's Brasserie will bring the signature Creole flavors he is famous for, to classic French-inspired dishes. The restaurant will encompass full-service breakfast, lunch and dinner dining options, delicious cocktails, as well as a fast-casual coffee shop and bakery called Petite Brasserie.BENEFITS: Harrah's New Orleans is proud to offer our Krewe a professional, fun, and welcoming atmosphere. Our employees also enjoy exclusive benefits, such as: FREE Employee Parking Discounted Bus Passes Free Employee Assistance Program Employee Discount Program on Hotel Rooms Fun and Free Employee EventsJOB SUMMARY: The Bartender at Emeril's Brasserie provides friendly, excellent service to every customer who approaches the bar. Prepares and pours drinks for customers. Job Type: Full-time Salary: From $6.75 per hourESSENTIAL JOB FUNCTIONS: Prepares ordered drinks with proper portions and ingredients such as wine, liquor and related bar service to guests at assigned stations. Operates a cash register, ringing the proper amount into the register and giving the guest or server the correct change. Provides a great experience for every guest every time through courteous interaction. Possesses complete knowledge and service of food/drinks, and as such, is responsible for guest satisfaction. Maintains a respectful control over guests at all times. Anticipates the needs and situations before they happen. Possesses a keen sense of timing and is capable of discreetly speeding up or slowing down his/her station as necessary. Sets the tone and style of his/her station. Acts in an enthusiastic manner. Presents a positive and helpful attitude to all guests. Mixes drinks according to prescribed recipes; keeps station stocked with all liquor, glasses and accessories necessary; accounts for all beginning cash register bank, all cash, complimentary drinks and charge receipts. Resourceful with beverages, fruit and supplies in order to maintain low beverage costs. Acts as a role model to other employees and always presents oneself as a credit to Harrah's and encourages others to do the same. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.QUALIFICATIONS: Must be at least 21 years old or older High school diploma or GED required. Previous bartending experience required. Knowledge of operating cash register and bar equipment is required. Must be at least 21 years of age and must be a certified bartender. Flexibility in fingers and hands to operate cash register and beverage guns; pickup glasses, ice scoop and use a shot glass to measure liquor according to procedure. Mathematical ability including the ability to add and subtract. Ability to work with hands in ice for period up to 4 hours. Ability to stand and walk for periods of up to 4 hours. Must have excellent customer service and communication skills. Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to maneuver inside assigned bar area in the casino. Must be able to lift up to 75 pounds. Must be able to use hand motions when preparing and pouring all types of drinks for customers and servers. Must be able to use hand motion when cleaning and wiping bar areas. Must be able to bend, pull and carry bar stock to and from refrigerators and cabinets. Must be able to complete required paperwork or cash transactions. Must be able to continuously and quickly maneuver around assigned areas for an entire shift. Must have the dexterity to grip necessary items (glasses, pens, pads, garnishments, money, etc.). Must be able to operate the following equipment: cash register, juice guns, cutting boards, liquor guns, soda guns, ice machines, shot glasses, mixers, pourers, knives, coffee machines, frozen drink machine, ice tea machines, and other necessary equipment. Must be able to tolerate areas containing secondary smoke. Must be able to work at a fast pace and in stressful situations. Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues.
Mar 28, 2024
Full time
Harrah's New Orleans Casino & Hotel, a Caesars Entertainment company, earned recognition by The Time-Picayune and The New Orleans Advocate as one of the Top Workplaces for 2022 in the Greater New Orleans. As a destination property in the heart of the city, Harrah's New Orleans is looking for fun, professional, and responsible Krewe Members who love delivering extraordinary services to our guests. If you enjoy working in a fun and fast-paced environment, we may have a career opportunity for youBam Emeril Lagasse's first French-inspired restaurant concept-Emeril's Brasserie will bring the signature Creole flavors he is famous for, to classic French-inspired dishes. The restaurant will encompass full-service breakfast, lunch and dinner dining options, delicious cocktails, as well as a fast-casual coffee shop and bakery called Petite Brasserie.BENEFITS: Harrah's New Orleans is proud to offer our Krewe a professional, fun, and welcoming atmosphere. Our employees also enjoy exclusive benefits, such as: FREE Employee Parking Discounted Bus Passes Free Employee Assistance Program Employee Discount Program on Hotel Rooms Fun and Free Employee EventsJOB SUMMARY: The Bartender at Emeril's Brasserie provides friendly, excellent service to every customer who approaches the bar. Prepares and pours drinks for customers. Job Type: Full-time Salary: From $6.75 per hourESSENTIAL JOB FUNCTIONS: Prepares ordered drinks with proper portions and ingredients such as wine, liquor and related bar service to guests at assigned stations. Operates a cash register, ringing the proper amount into the register and giving the guest or server the correct change. Provides a great experience for every guest every time through courteous interaction. Possesses complete knowledge and service of food/drinks, and as such, is responsible for guest satisfaction. Maintains a respectful control over guests at all times. Anticipates the needs and situations before they happen. Possesses a keen sense of timing and is capable of discreetly speeding up or slowing down his/her station as necessary. Sets the tone and style of his/her station. Acts in an enthusiastic manner. Presents a positive and helpful attitude to all guests. Mixes drinks according to prescribed recipes; keeps station stocked with all liquor, glasses and accessories necessary; accounts for all beginning cash register bank, all cash, complimentary drinks and charge receipts. Resourceful with beverages, fruit and supplies in order to maintain low beverage costs. Acts as a role model to other employees and always presents oneself as a credit to Harrah's and encourages others to do the same. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.QUALIFICATIONS: Must be at least 21 years old or older High school diploma or GED required. Previous bartending experience required. Knowledge of operating cash register and bar equipment is required. Must be at least 21 years of age and must be a certified bartender. Flexibility in fingers and hands to operate cash register and beverage guns; pickup glasses, ice scoop and use a shot glass to measure liquor according to procedure. Mathematical ability including the ability to add and subtract. Ability to work with hands in ice for period up to 4 hours. Ability to stand and walk for periods of up to 4 hours. Must have excellent customer service and communication skills. Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to maneuver inside assigned bar area in the casino. Must be able to lift up to 75 pounds. Must be able to use hand motions when preparing and pouring all types of drinks for customers and servers. Must be able to use hand motion when cleaning and wiping bar areas. Must be able to bend, pull and carry bar stock to and from refrigerators and cabinets. Must be able to complete required paperwork or cash transactions. Must be able to continuously and quickly maneuver around assigned areas for an entire shift. Must have the dexterity to grip necessary items (glasses, pens, pads, garnishments, money, etc.). Must be able to operate the following equipment: cash register, juice guns, cutting boards, liquor guns, soda guns, ice machines, shot glasses, mixers, pourers, knives, coffee machines, frozen drink machine, ice tea machines, and other necessary equipment. Must be able to tolerate areas containing secondary smoke. Must be able to work at a fast pace and in stressful situations. Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues.
About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! Location Description Discover the charm of Chaminade Resort & Spa in Santa Cruz, CA, where our team, managed by Pyramid Global, blends seamlessly into the scenic landscape. With 156 cozy guest rooms and 12,000 sq ft of meeting space spread across 12 unique venues, our resort is not just a workplace-it's a haven where nature meets hospitality. Beyond the stunning views, Chaminade Resort & Spa is where our culture fosters growth and opportunities. As part of the Pyramid Global family, you'll enjoy perks like a 401k with a company match and recognition programs tailored to celebrate your dedication. Join us in the heart of Santa Cruz at Chaminade Resort & Spa, where your career isn't just a job-it's an integral part of a workplace that nurtures personal and professional growth. Your journey to a fulfilling career amidst California's beauty starts here. Welcome to a workplace that feels as good as it looks! Overview We are looking for a highly motivated, customer focused Busser to join our team! The Busser is key to a successful operation. This individual is responsible for supporting the service team with delivering memorable hospitality to our guests. As a Busser, it is your responsibility to maintain the cleanliness and organization of the restaurant, working to keep the serving stations filled, clearing, and cleaning tables, and keeping the restaurant clean. This individual will need to be quick on your feet and have an engaging attitude. This is a tremendous opportunity for someone looking to begin a career in Restaurants! If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property! Your role: • Greet guests as they arrive or move about the restaurant area • Maintains proper and adequate set-up of the server stations • Assist the servers in maintaining clean available tables for arriving guests • Assist servers with continual service details • Maintain the cleanliness of the restaurant area • Be the master of the restaurant, understanding the details of the operation • Work collaboratively with other restaurant servers and kitchen/bar staff Qualifications • Valid Food Handler Certification or the ability to obtain one within the first week of employment • At least 1 year of restaurant experience • Must be a team player • Must have a flexible availability (including Mornings, Evenings and Weekends)
Mar 27, 2024
Full time
About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! Location Description Discover the charm of Chaminade Resort & Spa in Santa Cruz, CA, where our team, managed by Pyramid Global, blends seamlessly into the scenic landscape. With 156 cozy guest rooms and 12,000 sq ft of meeting space spread across 12 unique venues, our resort is not just a workplace-it's a haven where nature meets hospitality. Beyond the stunning views, Chaminade Resort & Spa is where our culture fosters growth and opportunities. As part of the Pyramid Global family, you'll enjoy perks like a 401k with a company match and recognition programs tailored to celebrate your dedication. Join us in the heart of Santa Cruz at Chaminade Resort & Spa, where your career isn't just a job-it's an integral part of a workplace that nurtures personal and professional growth. Your journey to a fulfilling career amidst California's beauty starts here. Welcome to a workplace that feels as good as it looks! Overview We are looking for a highly motivated, customer focused Busser to join our team! The Busser is key to a successful operation. This individual is responsible for supporting the service team with delivering memorable hospitality to our guests. As a Busser, it is your responsibility to maintain the cleanliness and organization of the restaurant, working to keep the serving stations filled, clearing, and cleaning tables, and keeping the restaurant clean. This individual will need to be quick on your feet and have an engaging attitude. This is a tremendous opportunity for someone looking to begin a career in Restaurants! If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property! Your role: • Greet guests as they arrive or move about the restaurant area • Maintains proper and adequate set-up of the server stations • Assist the servers in maintaining clean available tables for arriving guests • Assist servers with continual service details • Maintain the cleanliness of the restaurant area • Be the master of the restaurant, understanding the details of the operation • Work collaboratively with other restaurant servers and kitchen/bar staff Qualifications • Valid Food Handler Certification or the ability to obtain one within the first week of employment • At least 1 year of restaurant experience • Must be a team player • Must have a flexible availability (including Mornings, Evenings and Weekends)
ESSENTIAL DUTIES & RESPONSIBILITIES General: Maintain a pleasant, friendly, and welcoming attitude toward all external and internal guests at all times. Maintain strict confidentiality relative to financial information, operating systems, company policies and procedures, marketing plans, and team member information. Development of staff, interviews, hires, and evaluations. Ensures the safety and security of employees and customers. Supervises programs and processes to reduce and control loss time injuries. Review marketing activities, promotions and events with Hospitality Managers as required. Monitor staffing levels to maintain budgeted levels of employment. Delegate authority and assign responsibilities. Meets with departmental managers as necessary Supervise all activities during assigned shift and provide hands-on leadership for all outlets. Delegate authority and assign responsibilities and work schedules to department staff, and monitor for timely and proper completion. Monitor all wait stations, host stand, and general appearance of the restaurants to assure cleanliness and compliance with company standards. Assist with budget oversight and expense management. Administer disciplinary action as necessary. Produce and deliver reports as needed. Utilize training and existing policies and procedures to make sound business decisions. Improve productivity by recommending improvements, processes, equipment, and systems. Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same. Have complete knowledge of all casino events and promotional activities. Ensure the safety and security of all guests and team members. Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change. Other duties as assigned or any reasonable request from any member of management. Operating Principles: Ensure at all times operating principles are being adhered to: Clean - Keep all areas clean and pristine; Safe - Follow all safety policies and procedures; Friendly - Use customer courtesy skills of Family Style Service to provide superior guest service; Fun - Be interactive with all internal and external guests while maintaining professional standards. Tools and Technology: Use of MICROS cash register system, credit card machine, desktop computer station, Microsoft office software, casino tracking programs (Datastream, Kronos, Stratton Warren), Serving trays, bus tub, food and dish carts, beverage dispensers, Hoodless/ventless fryer, insta-burger grill, Panini grill, pizza oven and warmer, microwave, freezer, refrigerator, small steam tables, cleaning materials, wet mops and brooms, telephone, voicemail, fax machine, PBX system, and photocopier. Licensure: Must be able to obtain and maintain a 1055 Slot/Cardroom/Pari-Mutuel Individual Combo Slot license. Must be at least 21 years of age. Three (3) years of tax returns required. QUALIFICATIONS Experience: Two to five years of combined or separate experience in the Food and Beverage industry managing personnel with a 4-year degree preferred in related fields or equivalent work experience. Knowledge: Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. Knowledge of gaming laws and regulations. Skills: Give full attention to what other people are saying, take time to understand the points being made, ask questions as appropriate, and not interrupt at inappropriate times. Talking to others to convey information effectively. Determining causes of operating errors and deciding what to do about it. Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Monitor/Assess performance of oneself, other individuals, or organizations to make improvements or take corrective action. PHYSICAL DEMANDS AND WORK ENVIRONMENTThe physical demands and work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Physical Demands: Required to stand and walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk and hear. Frequently required to bend or stoop and to lift up to 25 pounds, including lifting overhead. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work shifts may vary. Work Environment: A restaurant environment with varied noise levels, variable temperatures, wet areas, and smoke. Use of an elevator and stairs. A kitchen environment with a variety of workstations and storage areas, exposed to varied temperatures, smoke, steam, noise, and wet areas. May also work in a banquet/showroom environment with varied noise levels and temperatures, wet areas, and exposure to low-level lights. Use of elevator and stairs.
Mar 27, 2024
Full time
ESSENTIAL DUTIES & RESPONSIBILITIES General: Maintain a pleasant, friendly, and welcoming attitude toward all external and internal guests at all times. Maintain strict confidentiality relative to financial information, operating systems, company policies and procedures, marketing plans, and team member information. Development of staff, interviews, hires, and evaluations. Ensures the safety and security of employees and customers. Supervises programs and processes to reduce and control loss time injuries. Review marketing activities, promotions and events with Hospitality Managers as required. Monitor staffing levels to maintain budgeted levels of employment. Delegate authority and assign responsibilities. Meets with departmental managers as necessary Supervise all activities during assigned shift and provide hands-on leadership for all outlets. Delegate authority and assign responsibilities and work schedules to department staff, and monitor for timely and proper completion. Monitor all wait stations, host stand, and general appearance of the restaurants to assure cleanliness and compliance with company standards. Assist with budget oversight and expense management. Administer disciplinary action as necessary. Produce and deliver reports as needed. Utilize training and existing policies and procedures to make sound business decisions. Improve productivity by recommending improvements, processes, equipment, and systems. Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same. Have complete knowledge of all casino events and promotional activities. Ensure the safety and security of all guests and team members. Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change. Other duties as assigned or any reasonable request from any member of management. Operating Principles: Ensure at all times operating principles are being adhered to: Clean - Keep all areas clean and pristine; Safe - Follow all safety policies and procedures; Friendly - Use customer courtesy skills of Family Style Service to provide superior guest service; Fun - Be interactive with all internal and external guests while maintaining professional standards. Tools and Technology: Use of MICROS cash register system, credit card machine, desktop computer station, Microsoft office software, casino tracking programs (Datastream, Kronos, Stratton Warren), Serving trays, bus tub, food and dish carts, beverage dispensers, Hoodless/ventless fryer, insta-burger grill, Panini grill, pizza oven and warmer, microwave, freezer, refrigerator, small steam tables, cleaning materials, wet mops and brooms, telephone, voicemail, fax machine, PBX system, and photocopier. Licensure: Must be able to obtain and maintain a 1055 Slot/Cardroom/Pari-Mutuel Individual Combo Slot license. Must be at least 21 years of age. Three (3) years of tax returns required. QUALIFICATIONS Experience: Two to five years of combined or separate experience in the Food and Beverage industry managing personnel with a 4-year degree preferred in related fields or equivalent work experience. Knowledge: Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. Knowledge of gaming laws and regulations. Skills: Give full attention to what other people are saying, take time to understand the points being made, ask questions as appropriate, and not interrupt at inappropriate times. Talking to others to convey information effectively. Determining causes of operating errors and deciding what to do about it. Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Monitor/Assess performance of oneself, other individuals, or organizations to make improvements or take corrective action. PHYSICAL DEMANDS AND WORK ENVIRONMENTThe physical demands and work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Physical Demands: Required to stand and walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk and hear. Frequently required to bend or stoop and to lift up to 25 pounds, including lifting overhead. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work shifts may vary. Work Environment: A restaurant environment with varied noise levels, variable temperatures, wet areas, and smoke. Use of an elevator and stairs. A kitchen environment with a variety of workstations and storage areas, exposed to varied temperatures, smoke, steam, noise, and wet areas. May also work in a banquet/showroom environment with varied noise levels and temperatures, wet areas, and exposure to low-level lights. Use of elevator and stairs.
Identified shifts will vary based on business needsStarting pay for this role is $11.35 plus tip and may vary based on experienceJOB SUMMARY: Provides fast and flawless service to the restaurant's guest while building relationships and creating a comfortable atmosphere to ensure a truly great dining experience. ESSENTIAL JOB FUNCTIONS: Maintains current and accurate information regarding menu (i.e., preparation) Greets, and makes welcome, each guest seated in assigned station. Takes initial food and/or beverage order within 2 minutes of guest being seated. Repeating order back to ensure accuracy. Proficient in the operating functions of the POS computer and cash handling. Maintains expected service levels, ensures all revenue is accurately handled and internal controls during day to day operations and during system outages. Possess the ability to effectively communicate in a clear, professional and friendly manner with all guests and employees. Differentiate guest service and gives priority service to the appropriate tier leveled player. Possess the ability to professionally handle high pressure and difficult situations. Ensures tables are clear, appropriately set up and presentable for guests to be seated prior to being seated. Displays an upbeat and positive attitude when greeting guests, during their dining experience and during their departure. Presents and up-sells any specials/Chefs features and/or specific menu items with enticing verbiage. Engages guests in conversation during their dining experience. Suggests items to guest based on expressed guest preferences. Up-sells appetizers, beverages, desserts in accordance with restaurant service standards. Correctly enters food and beverage orders into the POS system to ensure accurate preparation of product. Delivers prepared food to the appropriate guest within three minutes of completed production order. Returns to table within five minutes of order delivery to ascertain guest level of satisfaction, and periodically there after. Resolves service issues according to the service recovery toolbox and reports guest dissatisfaction to the supervisor and/or involves the supervisor. Presents check for payment to correct customers, thanks and invites them back, wishes them luck and makes it easy for them to get back in play Maintains cleanliness standards at tables and all work stations. Adheres to regulatory, departmental and company policies. ADDITIONAL JOB DUTIES: Other duties as assigned. Assists bus persons, as necessary, in bussing, cleaning and setting tables. Works closely with other servers, the culinary team and management to ensure quality of food, the dining experience and guest satisfaction. Upholds standards of dining room ambiance and atmosphere. Handles and solves any concerns and questions from guests. Works in an organized, efficient manner to provide service levels as established by company standards. Maintains a professional manner and posture at all times, acting as a role model to other employees and always presents oneself as a credit to Harrah's and encourages others to do the same. EDUCATION AND/OR EXPERIENCE: High school diploma or GED preferred Prior Food Server experience is preferred. QUALIFICATIONS:The requirements listed are representative of the knowledge, skill and/or ability required to fulfill the obligations of this position. Must be at least 19 years of age. Must be able to carry and balance service tray on shoulder. Must have legible handwriting. Must have knowledge of menu prices and composition of food and beverage menu items, daily specials and proper placing procedures is required. Must be able to read, write, speak and understand English. Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance. Must have a sense of urgency and react to changing business demands. Must have the ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business PHYSICAL DEMANDS AND WORK ENVIRONMENT:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to maneuver to all areas of assigned restaurant throughout entire shift. Must be able to access kitchen area when picking up customer food orders. Must be able to lift up to 50 pounds and to push or pull 300 lbs. on a cart or dolly. Must be able to tolerate high temperatures located in the kitchen area. Must be able to tolerate areas containing secondary smoke. Must be able to work at a fast pace and in stressful situations. Must be able to respond to visual and aural cues. Must be able to stand and walk for long periods of time DISCLAIMER: Preference is given to Ak-Chin community members and members of other recognized Arizona tribes.
Mar 27, 2024
Full time
Identified shifts will vary based on business needsStarting pay for this role is $11.35 plus tip and may vary based on experienceJOB SUMMARY: Provides fast and flawless service to the restaurant's guest while building relationships and creating a comfortable atmosphere to ensure a truly great dining experience. ESSENTIAL JOB FUNCTIONS: Maintains current and accurate information regarding menu (i.e., preparation) Greets, and makes welcome, each guest seated in assigned station. Takes initial food and/or beverage order within 2 minutes of guest being seated. Repeating order back to ensure accuracy. Proficient in the operating functions of the POS computer and cash handling. Maintains expected service levels, ensures all revenue is accurately handled and internal controls during day to day operations and during system outages. Possess the ability to effectively communicate in a clear, professional and friendly manner with all guests and employees. Differentiate guest service and gives priority service to the appropriate tier leveled player. Possess the ability to professionally handle high pressure and difficult situations. Ensures tables are clear, appropriately set up and presentable for guests to be seated prior to being seated. Displays an upbeat and positive attitude when greeting guests, during their dining experience and during their departure. Presents and up-sells any specials/Chefs features and/or specific menu items with enticing verbiage. Engages guests in conversation during their dining experience. Suggests items to guest based on expressed guest preferences. Up-sells appetizers, beverages, desserts in accordance with restaurant service standards. Correctly enters food and beverage orders into the POS system to ensure accurate preparation of product. Delivers prepared food to the appropriate guest within three minutes of completed production order. Returns to table within five minutes of order delivery to ascertain guest level of satisfaction, and periodically there after. Resolves service issues according to the service recovery toolbox and reports guest dissatisfaction to the supervisor and/or involves the supervisor. Presents check for payment to correct customers, thanks and invites them back, wishes them luck and makes it easy for them to get back in play Maintains cleanliness standards at tables and all work stations. Adheres to regulatory, departmental and company policies. ADDITIONAL JOB DUTIES: Other duties as assigned. Assists bus persons, as necessary, in bussing, cleaning and setting tables. Works closely with other servers, the culinary team and management to ensure quality of food, the dining experience and guest satisfaction. Upholds standards of dining room ambiance and atmosphere. Handles and solves any concerns and questions from guests. Works in an organized, efficient manner to provide service levels as established by company standards. Maintains a professional manner and posture at all times, acting as a role model to other employees and always presents oneself as a credit to Harrah's and encourages others to do the same. EDUCATION AND/OR EXPERIENCE: High school diploma or GED preferred Prior Food Server experience is preferred. QUALIFICATIONS:The requirements listed are representative of the knowledge, skill and/or ability required to fulfill the obligations of this position. Must be at least 19 years of age. Must be able to carry and balance service tray on shoulder. Must have legible handwriting. Must have knowledge of menu prices and composition of food and beverage menu items, daily specials and proper placing procedures is required. Must be able to read, write, speak and understand English. Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance. Must have a sense of urgency and react to changing business demands. Must have the ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business PHYSICAL DEMANDS AND WORK ENVIRONMENT:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to maneuver to all areas of assigned restaurant throughout entire shift. Must be able to access kitchen area when picking up customer food orders. Must be able to lift up to 50 pounds and to push or pull 300 lbs. on a cart or dolly. Must be able to tolerate high temperatures located in the kitchen area. Must be able to tolerate areas containing secondary smoke. Must be able to work at a fast pace and in stressful situations. Must be able to respond to visual and aural cues. Must be able to stand and walk for long periods of time DISCLAIMER: Preference is given to Ak-Chin community members and members of other recognized Arizona tribes.
Part-Time Busser - 7 Ponies Pocola Pay: $9.00 Hourly + Tips (Average hourly tips $7.23) Days & Shifts: Thursday & Sun 5:30 PM - 11:00 PM Friday & Saturday 5:30 PM - 11:30 PM Job Purpose or Objective(s): The busser resets tables in a as guests leave the restaurant. Bussers are also responsible for the grooming of the entire restaurant and its perimeters, and supporting servers and service staff with refills and clearing tables. You will report to the Venue Manager. Primary Tasks: You will clear dirty plates, glasses, silverware, napkins, food and beverage debris from tables and deposit dishes in the dish room or specified area. Handle all plates and glassware carefully to reduce breakage and potential safety hazards. Clean all surfaces on tables and chairs within 5 minutes of guest departure to ensure tables are ready for the next guest. Keep the floor area clean and free of debris. You will re-set dining room tables following established standards. Stock bussing stations. Ensure the dining room, lobby and service area are clean, stocked and visually appealing. Assist other restaurant personnel with food running and other tasks. Perform other responsibilities as may be assigned. Job Requirements: Speak, read, and write English 1+ year of previous bussing experience in a high traffic restaurant About the Choctaw Nation The Choctaw Nation is the third-largest Indian nation in the United States, with over 200,000 tribal members and more than 11,000 employees. The first tribe over the Trail of Tears, historic boundaries are in the southeast corner of Oklahoma. The Choctaw Nation's vision, "Living out the Chahta Spirit of faith, family and culture," is evident as it continues to focus on providing opportunities for growth and prosperity. Benefits Free gym membership Free access to employee health clinic Free lunch for casino & resort associates Earned wages access once per week for hourly Associates Pet insurance Paid vacation / sick time Medical / Dental / Vision 401(K) with company match College tuition reimbursement Short-term disability, long-term disability, and family leave Employee assistance program Employee prescription program CNO Paid Life Insurance Teladoc On Site Dental Clinics (Jet Dental) On Site Mammogram Services Free diabetes and hypertension monitoring benefit (Livongo) Accolade- Concierge Benefits Program Wellness Program that equals savings on health insurance cost (Virgin Pulse) Maternity Care Program (Benefits provided by the Choctaw Nation are based on employment classification) CNO was selected as a winner in both HRDUS' and Forbes' 2022 "Employer of Choice" competitions: Choctaw Nation of Oklahoma received recognition as one of six Best Places to Work in the United States as selected by HRDUS Choctaw Casinos & Resorts received recognition from Forbes as a Best Employer for Diversity in the Travel & Leisure category. Forbes also recognized the Choctaw Casino and Resorts as one of America's Best Employers for New Graduates. Job Identification: 8095 Job Category: Food and Beverage Posting Date: 03/25/2024, 2:28 PM Job Schedule: Part time Job Shift: Evening Shift On-Site/Remote: On-Site
Mar 26, 2024
Full time
Part-Time Busser - 7 Ponies Pocola Pay: $9.00 Hourly + Tips (Average hourly tips $7.23) Days & Shifts: Thursday & Sun 5:30 PM - 11:00 PM Friday & Saturday 5:30 PM - 11:30 PM Job Purpose or Objective(s): The busser resets tables in a as guests leave the restaurant. Bussers are also responsible for the grooming of the entire restaurant and its perimeters, and supporting servers and service staff with refills and clearing tables. You will report to the Venue Manager. Primary Tasks: You will clear dirty plates, glasses, silverware, napkins, food and beverage debris from tables and deposit dishes in the dish room or specified area. Handle all plates and glassware carefully to reduce breakage and potential safety hazards. Clean all surfaces on tables and chairs within 5 minutes of guest departure to ensure tables are ready for the next guest. Keep the floor area clean and free of debris. You will re-set dining room tables following established standards. Stock bussing stations. Ensure the dining room, lobby and service area are clean, stocked and visually appealing. Assist other restaurant personnel with food running and other tasks. Perform other responsibilities as may be assigned. Job Requirements: Speak, read, and write English 1+ year of previous bussing experience in a high traffic restaurant About the Choctaw Nation The Choctaw Nation is the third-largest Indian nation in the United States, with over 200,000 tribal members and more than 11,000 employees. The first tribe over the Trail of Tears, historic boundaries are in the southeast corner of Oklahoma. The Choctaw Nation's vision, "Living out the Chahta Spirit of faith, family and culture," is evident as it continues to focus on providing opportunities for growth and prosperity. Benefits Free gym membership Free access to employee health clinic Free lunch for casino & resort associates Earned wages access once per week for hourly Associates Pet insurance Paid vacation / sick time Medical / Dental / Vision 401(K) with company match College tuition reimbursement Short-term disability, long-term disability, and family leave Employee assistance program Employee prescription program CNO Paid Life Insurance Teladoc On Site Dental Clinics (Jet Dental) On Site Mammogram Services Free diabetes and hypertension monitoring benefit (Livongo) Accolade- Concierge Benefits Program Wellness Program that equals savings on health insurance cost (Virgin Pulse) Maternity Care Program (Benefits provided by the Choctaw Nation are based on employment classification) CNO was selected as a winner in both HRDUS' and Forbes' 2022 "Employer of Choice" competitions: Choctaw Nation of Oklahoma received recognition as one of six Best Places to Work in the United States as selected by HRDUS Choctaw Casinos & Resorts received recognition from Forbes as a Best Employer for Diversity in the Travel & Leisure category. Forbes also recognized the Choctaw Casino and Resorts as one of America's Best Employers for New Graduates. Job Identification: 8095 Job Category: Food and Beverage Posting Date: 03/25/2024, 2:28 PM Job Schedule: Part time Job Shift: Evening Shift On-Site/Remote: On-Site
JOB DESCRIPTION JOB TITLE: Breakfast Attendant and Social Attendant REPORTS TO: General Manager DEPARTMENT: Restaurant LOCATION: Sunridge Properties, Residence Inn South Provo Marriott FLSA STATUS: Non-Exempt SUMMARY: Coordinates the serving of breakfast by performing the following duties: ESSENTIAL FUNCTIONS: MUST BE AVAILABLE WEEKENDS Sets up breakfast at scheduled time Ensures breakfast items are stocked and available to guests during breakfast hours according to company standards Maintains cleanliness of breakfast area and kitchen during and after breakfast hours Greets guests and accommodates special requests as needed Ensures countertops and machines are clean and tidy at all times Leaves breakfast serving and eating areas clean, vacuumed and mopped. Tables and chairs wiped clean, etc. Inventory breakfast items regularly; orders or purchases items as necessary and provides all receipts to General Manager Properly rotates inventory and ensures items are properly wrapped and stored at the correct temperatures that conform to hotel brand and local health department regulations. Assists in maintaining cleanliness of public areas. All other duties as assigned COMPETENCY: To perform the job successfully, an individual should demonstrate the following competencies: Problem Solving - Identifies and resolves problems in a timely manner; Customer Service - Responds promptly to customer needs; Responds to requests for service and assistance; Team Work - Contributes to building a positive team spirit. Diversity - Shows respect and sensitivity for cultural differences; Promotes a harassment-free environment. Organizational Support - Follows policies and procedures including but not limited to, dress code policies Adaptability - Able to deal with frequent change, delays, or unexpected events. Attendance/Punctuality - Is consistently at work and on time. Dependability - Follows instructions, responds to management direction; Completes tasks on time or notifies appropriate person with an alternate plan. Initiative - Asks for and offers help when needed. Planning/Organizing Prioritizes and plans work activities; Uses time efficiently. Professionalism - Treats others with respect and consideration regardless of their status or position. Quality - Demonstrates accuracy and thoroughness; Applies feedback to improve performance; Monitors own work to ensure quality. Quantity - Meets productivity standards; Completes work in timely manner. Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION/EXPERIENCE: Less than high school education; or up to one-month related experience or training; or equivalent combination of education and experience. LANGUAGE ABILITY: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. REASONING ABILITY: Ability to apply common sense understanding to carry out simple one- or two-step instructions. Ability to deal with standardized situations with only occasional or no variables.
Mar 25, 2024
Full time
JOB DESCRIPTION JOB TITLE: Breakfast Attendant and Social Attendant REPORTS TO: General Manager DEPARTMENT: Restaurant LOCATION: Sunridge Properties, Residence Inn South Provo Marriott FLSA STATUS: Non-Exempt SUMMARY: Coordinates the serving of breakfast by performing the following duties: ESSENTIAL FUNCTIONS: MUST BE AVAILABLE WEEKENDS Sets up breakfast at scheduled time Ensures breakfast items are stocked and available to guests during breakfast hours according to company standards Maintains cleanliness of breakfast area and kitchen during and after breakfast hours Greets guests and accommodates special requests as needed Ensures countertops and machines are clean and tidy at all times Leaves breakfast serving and eating areas clean, vacuumed and mopped. Tables and chairs wiped clean, etc. Inventory breakfast items regularly; orders or purchases items as necessary and provides all receipts to General Manager Properly rotates inventory and ensures items are properly wrapped and stored at the correct temperatures that conform to hotel brand and local health department regulations. Assists in maintaining cleanliness of public areas. All other duties as assigned COMPETENCY: To perform the job successfully, an individual should demonstrate the following competencies: Problem Solving - Identifies and resolves problems in a timely manner; Customer Service - Responds promptly to customer needs; Responds to requests for service and assistance; Team Work - Contributes to building a positive team spirit. Diversity - Shows respect and sensitivity for cultural differences; Promotes a harassment-free environment. Organizational Support - Follows policies and procedures including but not limited to, dress code policies Adaptability - Able to deal with frequent change, delays, or unexpected events. Attendance/Punctuality - Is consistently at work and on time. Dependability - Follows instructions, responds to management direction; Completes tasks on time or notifies appropriate person with an alternate plan. Initiative - Asks for and offers help when needed. Planning/Organizing Prioritizes and plans work activities; Uses time efficiently. Professionalism - Treats others with respect and consideration regardless of their status or position. Quality - Demonstrates accuracy and thoroughness; Applies feedback to improve performance; Monitors own work to ensure quality. Quantity - Meets productivity standards; Completes work in timely manner. Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION/EXPERIENCE: Less than high school education; or up to one-month related experience or training; or equivalent combination of education and experience. LANGUAGE ABILITY: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. REASONING ABILITY: Ability to apply common sense understanding to carry out simple one- or two-step instructions. Ability to deal with standardized situations with only occasional or no variables.
Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! Location Description Immerse yourself in the unparalleled beauty of picturesque Central Oregon. Our re-imagined 221 room hotel in Bend, Oregon has been completely redesigned to provide guests with modern sophistication and world-class amenities. A relaxing location on the banks of the river is just a preview of the natural beauty and untamed wilderness that surrounds us, beckoning for outdoor pursuits. Overview We are looking for a highly motivated, customer focused Host to join our team! The Host is key to a successful operation. This individual is responsible for greeting each guest as they arrive to the restaurant. They will also support the service team with delivering memorable hospitality to our guests. As a Host, it is your responsibility to set the tone for the guests visit, you are the first and last contact they have. This individual will need to be quick on your feet and have an engaging attitude. This is a tremendous opportunity for someone looking to begin a career in Restaurants! If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property! Your role: Greet guests as they arrive or move about the restaurant area Monitoring the open dining sections of the restaurant for empty and cleaned tables Estimating wait times for guests and monitoring the guest waiting list Ensuring that the needs of the guests are met while they are waiting. Answering the telephone, booking reservations and moving tables together to accommodate large parties.
Mar 25, 2024
Full time
Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! Location Description Immerse yourself in the unparalleled beauty of picturesque Central Oregon. Our re-imagined 221 room hotel in Bend, Oregon has been completely redesigned to provide guests with modern sophistication and world-class amenities. A relaxing location on the banks of the river is just a preview of the natural beauty and untamed wilderness that surrounds us, beckoning for outdoor pursuits. Overview We are looking for a highly motivated, customer focused Host to join our team! The Host is key to a successful operation. This individual is responsible for greeting each guest as they arrive to the restaurant. They will also support the service team with delivering memorable hospitality to our guests. As a Host, it is your responsibility to set the tone for the guests visit, you are the first and last contact they have. This individual will need to be quick on your feet and have an engaging attitude. This is a tremendous opportunity for someone looking to begin a career in Restaurants! If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property! Your role: Greet guests as they arrive or move about the restaurant area Monitoring the open dining sections of the restaurant for empty and cleaned tables Estimating wait times for guests and monitoring the guest waiting list Ensuring that the needs of the guests are met while they are waiting. Answering the telephone, booking reservations and moving tables together to accommodate large parties.
GENERAL SUMMARY OF DUTIES: The Tournant must be able to, in the absence of the Room Chef, assume responsibility of the entire operation of the kitchen including supervision and productivity of area crew. The Tournant must demonstrate a superior knowledge and the ability to instruct others in the essential functions that are listed below. The Tournant must be able to perform these functions in multiple kitchens.EXAMPLE OF DUTIES/ESSENTIAL FUNCTIONS: (Includes, but is not limited to the following.) Follow Sanitation Safety Procedures and Daily Sanitation Guidelines & enforces them in restaurant and throughout all kitchens utilize proper hand washing techniques uniform must be clean and presentable utilize sanitizer at work station and document (wash, rinse, sanitize) maintain temperature log - cook to and hold time; includes hot and cold items Must work as a team member Inspect all shift employees as to adherence to dress code, sanitation and work habits Check all storage areas daily communicating any problems in food storage, receiving, handling and temperature control Must have an interest and the skills required to train all employees in restaurant regarding kitchen skills required to produce menu Must be able to communicate with coworkers and supervisors Has the ability to work any station in any restaurant -has a thorough knowledge of all line positions Must be able to follow plate presentation specifications, recipe specifications, Portion control and food quality guidelines Must keep current on industry trends regarding food, plating and dining Identify all food products in kitchen Must have superior knife skills Assist throughout all kitchen stations as required Maintains Highest Food Quality Understands all kitchen equipment and utensils and can teach others Must have an understanding of waste control Must make sure all kitchen products are rotated properly and used when product is at its freshest and best quality Exemplifies our core values, family style service, our mission and vision. Exemplifies our DEI (diversity, equity, inclusion) culture. Perform other job related duties as assigned. KNOWLEDGE, SKILLS, AND ABILITIES: Must have the ability to provide our guests with excellent customer service, have excellent communication skills and observation skills, and have an easygoing demeanor to ensure a fun and safe environment for our guests. Must be very familiar with the layout of all restaurants. Must have an educated palate. Must have superior knife skills. Responsible for maintaining kitchen sanitation as set by Washoe County Health Department Guidelines. Applicant must have a thorough knowledge of the preparation of vegetables and fruits, meats, poultry and game, reconstituted foods, stocks, soups and sauces, fish and shellfish, egg and dairy products, farinaceous foods and cereals; in all applicable culinary methodsEDUCATION AND EXPERIENCE:Education: High School Diploma or equivalent preferred.Experience: 1-3 yearsCertificate/License: Must have a permit to work in the United States. Washoe County Health Card. Certified Food Management CertificateTYPICAL PHYSICAL/MENTAL DEMANDS: (May be required in order to perform the essential functions of the position). Must be able to sort, write and count in English. Must be able to push/pull and lift/carry 50 pounds unassisted. Must be able to work overhead. Must be able to tolerate repetitious hand/arm/wrist movements. Must be able to sit, stand and walk. Must be able to grasp objects. Must be able to tolerate long periods of knife use. Must have the ability to shift back and forth between 2 or more activities in a timely manner and the ability to complete each. Must be able to tolerate hot to cold temperature fluctuations. On feet for many hours at a time. GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS: Employee is required to meet and deliver our core values, service standards, and family style service. NOTE: This job description in no way states or implies that these are the only duties to be performed by the Employee occupying this position. This position will be required to perform any other job-related duties as assigned by Department Management. The above statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary. Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices. As a part of the new hire process, candidates will be required to complete a background check post-offer.The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law
Mar 25, 2024
Full time
GENERAL SUMMARY OF DUTIES: The Tournant must be able to, in the absence of the Room Chef, assume responsibility of the entire operation of the kitchen including supervision and productivity of area crew. The Tournant must demonstrate a superior knowledge and the ability to instruct others in the essential functions that are listed below. The Tournant must be able to perform these functions in multiple kitchens.EXAMPLE OF DUTIES/ESSENTIAL FUNCTIONS: (Includes, but is not limited to the following.) Follow Sanitation Safety Procedures and Daily Sanitation Guidelines & enforces them in restaurant and throughout all kitchens utilize proper hand washing techniques uniform must be clean and presentable utilize sanitizer at work station and document (wash, rinse, sanitize) maintain temperature log - cook to and hold time; includes hot and cold items Must work as a team member Inspect all shift employees as to adherence to dress code, sanitation and work habits Check all storage areas daily communicating any problems in food storage, receiving, handling and temperature control Must have an interest and the skills required to train all employees in restaurant regarding kitchen skills required to produce menu Must be able to communicate with coworkers and supervisors Has the ability to work any station in any restaurant -has a thorough knowledge of all line positions Must be able to follow plate presentation specifications, recipe specifications, Portion control and food quality guidelines Must keep current on industry trends regarding food, plating and dining Identify all food products in kitchen Must have superior knife skills Assist throughout all kitchen stations as required Maintains Highest Food Quality Understands all kitchen equipment and utensils and can teach others Must have an understanding of waste control Must make sure all kitchen products are rotated properly and used when product is at its freshest and best quality Exemplifies our core values, family style service, our mission and vision. Exemplifies our DEI (diversity, equity, inclusion) culture. Perform other job related duties as assigned. KNOWLEDGE, SKILLS, AND ABILITIES: Must have the ability to provide our guests with excellent customer service, have excellent communication skills and observation skills, and have an easygoing demeanor to ensure a fun and safe environment for our guests. Must be very familiar with the layout of all restaurants. Must have an educated palate. Must have superior knife skills. Responsible for maintaining kitchen sanitation as set by Washoe County Health Department Guidelines. Applicant must have a thorough knowledge of the preparation of vegetables and fruits, meats, poultry and game, reconstituted foods, stocks, soups and sauces, fish and shellfish, egg and dairy products, farinaceous foods and cereals; in all applicable culinary methodsEDUCATION AND EXPERIENCE:Education: High School Diploma or equivalent preferred.Experience: 1-3 yearsCertificate/License: Must have a permit to work in the United States. Washoe County Health Card. Certified Food Management CertificateTYPICAL PHYSICAL/MENTAL DEMANDS: (May be required in order to perform the essential functions of the position). Must be able to sort, write and count in English. Must be able to push/pull and lift/carry 50 pounds unassisted. Must be able to work overhead. Must be able to tolerate repetitious hand/arm/wrist movements. Must be able to sit, stand and walk. Must be able to grasp objects. Must be able to tolerate long periods of knife use. Must have the ability to shift back and forth between 2 or more activities in a timely manner and the ability to complete each. Must be able to tolerate hot to cold temperature fluctuations. On feet for many hours at a time. GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS: Employee is required to meet and deliver our core values, service standards, and family style service. NOTE: This job description in no way states or implies that these are the only duties to be performed by the Employee occupying this position. This position will be required to perform any other job-related duties as assigned by Department Management. The above statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary. Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices. As a part of the new hire process, candidates will be required to complete a background check post-offer.The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law
JOB SUMMARY:Position is responsible for supervising the daily operation of the Front Office area. The main areas of supervision include: Front Desk and VIP Services. Recommends and implements services and procedural changes. Monitors and controls expenses within approved budget constraints.ESSENTIAL JOB FUNCTIONS: Supervise the Front Desk and VIP employees; interview, schedule, train, develop, empower, coach and counsel, recommend performance reviews, resolve problems, provide open communications and recommend discipline and termination as appropriate. Develop Standard Operating Procedures which govern the daily operations of the guest service area. Supervise for compliance of Standard Operating Procedures, safety regulations and ensure the optimal level of quality service and hospitality are provided to the hotel guests. Coordinate and supervise the activities and foster good relations with event coordinators, meeting planners, on-site contacts, travel organizations, limo services, etc., to provide the maximum level of quality service. Assist the Sales and Marketing Departments in attracting and retaining customers by providing customers top quality customer service. Provide information and assist employees in recommending area restaurants, theaters, community events, activities, etc., to ensure optimum guest satisfaction. Monitor the Department budget to minimize expenses. Implement emergency training procedures to ensure appropriate protection of the hotel guests, staff and company assets. Maintain a knowledge of emergency procedures including guest related responsibilities and evacuation procedures. Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested. Perform other tasks as assigned by the Hotel Operations Manager.EDUCATION AND EXPERIENCE: One to two years of post high school education. One to two full years of employment in a related position within this company or other hotel organization(s).OTHER MINIMUM QUALIFICATIONS: Requires thorough knowledge of guest services and the hotel services, policies, procedures and operations, Front Desk and Casino/VIP Operations. General knowledge of other hotel departments. Supervisory/management skills. Requires the ability to compile facts and figures. Ability to make occasional decisions guided by established policies and procedures. Oral and written communication skills. Ability to develop and enforce Standard Operating Procedures.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to work flexible hours including evenings, weekends, and holidays as needed. Must be able to stand or walk for an extended for the entire shift. Must be able to speak, read, write and understand English. Must be able to tolerate areas containing second hand smoke. Ability to maintain regular, predictable attendance according to schedule Fast paced environment, multiple tasks to be handled under time constraint. Must be able to handle a heavy business volume, and sensitive situations relating to team member and guest problems, in a timely manner. Ability to simultaneously manage several projects, and not be frustrated by changing priorities and unforeseen obstacles to achieving objectives. Respond to visual and aural cues. Must have manual dexterity to operate all office equipment. Must be able to recognize and respond to individuals with questions. Must be able to maneuver around office and property. Must be able to work independently. Must be able to lift and carry 10 pounds. Must be able to bend, crouch, kneel, twist and work at a desk/counter when performing functions of the job. Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
Mar 25, 2024
Full time
JOB SUMMARY:Position is responsible for supervising the daily operation of the Front Office area. The main areas of supervision include: Front Desk and VIP Services. Recommends and implements services and procedural changes. Monitors and controls expenses within approved budget constraints.ESSENTIAL JOB FUNCTIONS: Supervise the Front Desk and VIP employees; interview, schedule, train, develop, empower, coach and counsel, recommend performance reviews, resolve problems, provide open communications and recommend discipline and termination as appropriate. Develop Standard Operating Procedures which govern the daily operations of the guest service area. Supervise for compliance of Standard Operating Procedures, safety regulations and ensure the optimal level of quality service and hospitality are provided to the hotel guests. Coordinate and supervise the activities and foster good relations with event coordinators, meeting planners, on-site contacts, travel organizations, limo services, etc., to provide the maximum level of quality service. Assist the Sales and Marketing Departments in attracting and retaining customers by providing customers top quality customer service. Provide information and assist employees in recommending area restaurants, theaters, community events, activities, etc., to ensure optimum guest satisfaction. Monitor the Department budget to minimize expenses. Implement emergency training procedures to ensure appropriate protection of the hotel guests, staff and company assets. Maintain a knowledge of emergency procedures including guest related responsibilities and evacuation procedures. Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested. Perform other tasks as assigned by the Hotel Operations Manager.EDUCATION AND EXPERIENCE: One to two years of post high school education. One to two full years of employment in a related position within this company or other hotel organization(s).OTHER MINIMUM QUALIFICATIONS: Requires thorough knowledge of guest services and the hotel services, policies, procedures and operations, Front Desk and Casino/VIP Operations. General knowledge of other hotel departments. Supervisory/management skills. Requires the ability to compile facts and figures. Ability to make occasional decisions guided by established policies and procedures. Oral and written communication skills. Ability to develop and enforce Standard Operating Procedures.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to work flexible hours including evenings, weekends, and holidays as needed. Must be able to stand or walk for an extended for the entire shift. Must be able to speak, read, write and understand English. Must be able to tolerate areas containing second hand smoke. Ability to maintain regular, predictable attendance according to schedule Fast paced environment, multiple tasks to be handled under time constraint. Must be able to handle a heavy business volume, and sensitive situations relating to team member and guest problems, in a timely manner. Ability to simultaneously manage several projects, and not be frustrated by changing priorities and unforeseen obstacles to achieving objectives. Respond to visual and aural cues. Must have manual dexterity to operate all office equipment. Must be able to recognize and respond to individuals with questions. Must be able to maneuver around office and property. Must be able to work independently. Must be able to lift and carry 10 pounds. Must be able to bend, crouch, kneel, twist and work at a desk/counter when performing functions of the job. Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
JOBSUMMARY:The Assistant F&B Manager assists the Pool manager with the overall food and beverage activities of the outlet operation. ESSENTIAL JOB FUNCTIONS: Manages the day-to-day operation of the outlet in accordance with established policies and procedures. Establishes and administers training programs within the outlet, including new employee orientation. Directs the development and administration of controls for all phases of the outlet in an economical and profitable manner while maintaining established standards. Coordinates the maintenance and development methods for high quality preparation of food and drink Maintains an efficient program of scheduling to ensure a high standard of service with the use of minimum person-hours. Maintains and instructs assigned personnel as to safety policies and procedures and follows up to ensure hazards are eliminated. Acts immediately on all customer complaints to ensure that corrections are made when possible. Compiles annual budget, variance reports, weekly management reports, comp reports, and any other reports deemed necessary Monitors work of employees to ensure that established policies and procedures are being followed. Oversees all follow-up work to ensure non-recurrence of errors; works closely with Business Office and Internal Audit to ensure compliance with established procedures. Counsels, guides, and instructs assigned personnel in the proper performance of their duties. Prepares and coordinates the periodical performance reviews of assigned personnel. Recommends changes including hiring, promotion, demotion, and release of personnel; recommends wage and salary adjustments for personnel within established guidelines. Interview potential employees who have been recommended by Personnel.Directly supervise all pool personnel and operations during assigned shifts.Ensure all activities and job duties are performed according to established company and departmental policies, procedures and goals.Properly schedule employees in accordance with customer volumes.Resolve customer claims or other disputes between subordinate employees in a fair and patient manner.Seek ways in which to reduce departmental operating costs without affecting the quality of F&B or service.Keep the Pool Manager informed of all pertinent information and irregularities occurring in the department.Make sure prompt, courteous service is consistently provided to all customers and that employees conduct themselves Ina professional manner at all teract effectively with all other departments. QUALIFICATIONS: Work requires effective communication in English, both verbal and written form in a professional manner. Work requires a minimum of an associate degree, preferably in hotel and/or restaurant management,Graduate of post high school,Two-year Culinary Arts School or equivalent technical training in the food service industry may be substituted on a year for year basis.Preferred: Bachelor's Degree in Hotel or Restaurant Mgmt. Work requires 3 years F&B supervisory experience Must present a neat and professional appearance. Work requires ability to compile, compute, and analyze pertinent data needed for reports Work prefers Bilingual abilities Work requires flexibility to work various shifts. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Fast paced environment, multiple tasks to be handled undertime constraint. Must be able to handle heavy business volume, and sensitive situations relating to staff and guest problems, in a timely manner.Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Mar 25, 2024
Full time
JOBSUMMARY:The Assistant F&B Manager assists the Pool manager with the overall food and beverage activities of the outlet operation. ESSENTIAL JOB FUNCTIONS: Manages the day-to-day operation of the outlet in accordance with established policies and procedures. Establishes and administers training programs within the outlet, including new employee orientation. Directs the development and administration of controls for all phases of the outlet in an economical and profitable manner while maintaining established standards. Coordinates the maintenance and development methods for high quality preparation of food and drink Maintains an efficient program of scheduling to ensure a high standard of service with the use of minimum person-hours. Maintains and instructs assigned personnel as to safety policies and procedures and follows up to ensure hazards are eliminated. Acts immediately on all customer complaints to ensure that corrections are made when possible. Compiles annual budget, variance reports, weekly management reports, comp reports, and any other reports deemed necessary Monitors work of employees to ensure that established policies and procedures are being followed. Oversees all follow-up work to ensure non-recurrence of errors; works closely with Business Office and Internal Audit to ensure compliance with established procedures. Counsels, guides, and instructs assigned personnel in the proper performance of their duties. Prepares and coordinates the periodical performance reviews of assigned personnel. Recommends changes including hiring, promotion, demotion, and release of personnel; recommends wage and salary adjustments for personnel within established guidelines. Interview potential employees who have been recommended by Personnel.Directly supervise all pool personnel and operations during assigned shifts.Ensure all activities and job duties are performed according to established company and departmental policies, procedures and goals.Properly schedule employees in accordance with customer volumes.Resolve customer claims or other disputes between subordinate employees in a fair and patient manner.Seek ways in which to reduce departmental operating costs without affecting the quality of F&B or service.Keep the Pool Manager informed of all pertinent information and irregularities occurring in the department.Make sure prompt, courteous service is consistently provided to all customers and that employees conduct themselves Ina professional manner at all teract effectively with all other departments. QUALIFICATIONS: Work requires effective communication in English, both verbal and written form in a professional manner. Work requires a minimum of an associate degree, preferably in hotel and/or restaurant management,Graduate of post high school,Two-year Culinary Arts School or equivalent technical training in the food service industry may be substituted on a year for year basis.Preferred: Bachelor's Degree in Hotel or Restaurant Mgmt. Work requires 3 years F&B supervisory experience Must present a neat and professional appearance. Work requires ability to compile, compute, and analyze pertinent data needed for reports Work prefers Bilingual abilities Work requires flexibility to work various shifts. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Fast paced environment, multiple tasks to be handled undertime constraint. Must be able to handle heavy business volume, and sensitive situations relating to staff and guest problems, in a timely manner.Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Identified shifts will vary based on business needsThis is a salaried role and pay is based on experience JOB SUMMARY: Assists the Executive Chef and establishes leadership, direction and accountability for the Sous Chefs and Leads in each respective area. ESSENTIAL JOB FUNCTIONS: Manages and oversees production in assigned outlets Manages and oversees Sous Chefs and Leads Creates new recipes and contributes to the menu format Conducts non-standard product tests and selections. Coordinates the purchase of food products for use in assigned outlets. Ensures that standardized and national-contract products are used in the kitchen. Maintains current recipe files and enforces the consistent use of recipes by staff. Actively encourages and reinforces high quality food service standards to Sous Chefs, cooks, preps and helpers. Provides ongoing coaching to improve performance and address performance problems on a positive level. Must have the ability to make effective use of available resources, including time, labor and materials, and adjust methodologies to maximize productivity. Ability to assess, guide and properly train cooks or preps to meet quality standards and service deadlines. Ensures that sous chefs, leads and cooks follow standardized recipes, portions plate garnishes and stocking of line in accordance to established procedures. Application of safe food handling practices and maintains cleanliness of work area and equipment. Must have the ability to properly expedite, especially to assist sous chefs and line cooks, when needed. Must have the ability to support and enable employees to accept responsibility, communicate effectively with others, while building positive relationships. Assist in facilitating proper action to help control waste, food cost, and labor cost. Able to maintain a positive attitude when confronted with difficult situations. Must have the ability to build group morale and cohesiveness and secure commitment toward accomplishing goals. Participate in food cuttings and upgrading food specifications that will help improve food quality and cost. Must keep a daily log of situations and events that occur in the food service operation that would be helpful and informative to food and beverage director, F&B Manager and sous chefs, etc. Attend and participate in production meetings, as well as meetings with sous chefs, leads, line cooks, to further develop their skills and better utilize their talents. Strive to create different and better ways to solve problems to get things done. Regular quality assurance and quality control inspections in order to maintain high standards. Ability to allocate decision making and other tasks to appropriate employees. Conducts non-standard product tests and selections. Maintains current recipe files and enforces the consistent use of recipes by staff. Drives menu research and development in respective areas. MaintainS consistency and quality for all food items in respective areas. Directs and manages Sous Chefs and Leads to achieve budgetary, food quality and customer service expectations ADDITIONAL JOB DUTIES:Other duties as assigned EDUCATION AND/OR EXPERIENCE: High school diploma or GED required Candidates must have at least five years overall experience in the food service industry. Must be a graduate of a 2-year culinary program with emphasis on food production management, with two years of experience as a kitchen manager or supervisor in a hotel, restaurant, or casino serving at least 5,000 covers per week. Multiple outlet experience and fine dining experience is preferred. QUALIFICATIONS:The requirements listed are representative of the knowledge, skill and/or ability required to fulfill the obligations of this position. Proven track record in quality, productivity, and presentation. Ability to analyze financial information and arrive at the correct conclusions. Excellent interpersonal, customer service, communication, team building, and problem solving skills are required. Leadership Panel is required PHYSICAL DEMANDS AND WORK ENVIRONMENT:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to maneuver to all areas of the kitchen and food service areas. Must be able to tolerate areas with high, humid temperatures in excess of 115 degrees. Must be able to tolerate chemicals for cleaning and sanitizing kitchen areas. Must be able to lift up to 75 pounds above or below shoulders. Must be able to push and pull up to 125 pounds Must be able to reach, bend, twist, stoop, and stack. Must be able to work at a fast pace and in stressful situations. Must be willing to work long hours and any shiftDISCLAIMER: Preference is given to Ak-Chin community members and members of other recognized Arizona tribes.
Mar 25, 2024
Full time
Identified shifts will vary based on business needsThis is a salaried role and pay is based on experience JOB SUMMARY: Assists the Executive Chef and establishes leadership, direction and accountability for the Sous Chefs and Leads in each respective area. ESSENTIAL JOB FUNCTIONS: Manages and oversees production in assigned outlets Manages and oversees Sous Chefs and Leads Creates new recipes and contributes to the menu format Conducts non-standard product tests and selections. Coordinates the purchase of food products for use in assigned outlets. Ensures that standardized and national-contract products are used in the kitchen. Maintains current recipe files and enforces the consistent use of recipes by staff. Actively encourages and reinforces high quality food service standards to Sous Chefs, cooks, preps and helpers. Provides ongoing coaching to improve performance and address performance problems on a positive level. Must have the ability to make effective use of available resources, including time, labor and materials, and adjust methodologies to maximize productivity. Ability to assess, guide and properly train cooks or preps to meet quality standards and service deadlines. Ensures that sous chefs, leads and cooks follow standardized recipes, portions plate garnishes and stocking of line in accordance to established procedures. Application of safe food handling practices and maintains cleanliness of work area and equipment. Must have the ability to properly expedite, especially to assist sous chefs and line cooks, when needed. Must have the ability to support and enable employees to accept responsibility, communicate effectively with others, while building positive relationships. Assist in facilitating proper action to help control waste, food cost, and labor cost. Able to maintain a positive attitude when confronted with difficult situations. Must have the ability to build group morale and cohesiveness and secure commitment toward accomplishing goals. Participate in food cuttings and upgrading food specifications that will help improve food quality and cost. Must keep a daily log of situations and events that occur in the food service operation that would be helpful and informative to food and beverage director, F&B Manager and sous chefs, etc. Attend and participate in production meetings, as well as meetings with sous chefs, leads, line cooks, to further develop their skills and better utilize their talents. Strive to create different and better ways to solve problems to get things done. Regular quality assurance and quality control inspections in order to maintain high standards. Ability to allocate decision making and other tasks to appropriate employees. Conducts non-standard product tests and selections. Maintains current recipe files and enforces the consistent use of recipes by staff. Drives menu research and development in respective areas. MaintainS consistency and quality for all food items in respective areas. Directs and manages Sous Chefs and Leads to achieve budgetary, food quality and customer service expectations ADDITIONAL JOB DUTIES:Other duties as assigned EDUCATION AND/OR EXPERIENCE: High school diploma or GED required Candidates must have at least five years overall experience in the food service industry. Must be a graduate of a 2-year culinary program with emphasis on food production management, with two years of experience as a kitchen manager or supervisor in a hotel, restaurant, or casino serving at least 5,000 covers per week. Multiple outlet experience and fine dining experience is preferred. QUALIFICATIONS:The requirements listed are representative of the knowledge, skill and/or ability required to fulfill the obligations of this position. Proven track record in quality, productivity, and presentation. Ability to analyze financial information and arrive at the correct conclusions. Excellent interpersonal, customer service, communication, team building, and problem solving skills are required. Leadership Panel is required PHYSICAL DEMANDS AND WORK ENVIRONMENT:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to maneuver to all areas of the kitchen and food service areas. Must be able to tolerate areas with high, humid temperatures in excess of 115 degrees. Must be able to tolerate chemicals for cleaning and sanitizing kitchen areas. Must be able to lift up to 75 pounds above or below shoulders. Must be able to push and pull up to 125 pounds Must be able to reach, bend, twist, stoop, and stack. Must be able to work at a fast pace and in stressful situations. Must be willing to work long hours and any shiftDISCLAIMER: Preference is given to Ak-Chin community members and members of other recognized Arizona tribes.
Identified shifts will vary based on business needsStarting pay for this role is $11.35 plus tips and may vary based on experienceJOB SUMMARY: Provides fast and flawless service to the restaurant's guest while building relationships and creating a comfortable atmosphere to ensure a truly great dining experience. ESSENTIAL JOB FUNCTIONS: Maintains current and accurate information regarding menu (i.e., preparation) Greets, and makes welcome, each guest seated in assigned station. Takes initial food and/or beverage order within 2 minutes of guest being seated. Repeating order back to ensure accuracy. Proficient in the operating functions of the POS computer and cash handling. Maintains expected service levels, ensures all revenue is accurately handled and internal controls during day to day operations and during system outages. Possess the ability to effectively communicate in a clear, professional and friendly manner with all guests and employees. Differentiate guest service and gives priority service to the appropriate tier leveled player. Possess the ability to professionally handle high pressure and difficult situations. Ensures tables are clear, appropriately set up and presentable for guests to be seated prior to being seated. Displays an upbeat and positive attitude when greeting guests, during their dining experience and during their departure. Presents and up-sells any specials/Chefs features and/or specific menu items with enticing verbiage. Engages guests in conversation during their dining experience. Suggests items to guest based on expressed guest preferences. Up-sells appetizers, beverages, desserts in accordance with restaurant service standards. Correctly enters food and beverage orders into the POS system to ensure accurate preparation of product. Delivers prepared food to the appropriate guest within three minutes of completed production order. Returns to table within five minutes of order delivery to ascertain guest level of satisfaction, and periodically there after. Resolves service issues according to the service recovery toolbox and reports guest dissatisfaction to the supervisor and/or involves the supervisor. Presents check for payment to correct customers, thanks and invites them back, wishes them luck and makes it easy for them to get back in play Maintains cleanliness standards at tables and all work stations. Adheres to regulatory, departmental and company policies. ADDITIONAL JOB DUTIES: Other duties as assigned. Assists bus persons, as necessary, in bussing, cleaning and setting tables. Works closely with other servers, the culinary team and management to ensure quality of food, the dining experience and guest satisfaction. Upholds standards of dining room ambiance and atmosphere. Handles and solves any concerns and questions from guests. Works in an organized, efficient manner to provide service levels as established by company standards. Maintains a professional manner and posture at all times, acting as a role model to other employees and always presents oneself as a credit to Harrah's and encourages others to do the same. EDUCATION AND/OR EXPERIENCE: High school diploma or GED preferred Prior Food Server experience is preferred. QUALIFICATIONS:The requirements listed are representative of the knowledge, skill and/or ability required to fulfill the obligations of this position. Must be at least 19 years of age. Must be able to carry and balance service tray on shoulder. Must have legible handwriting. Must have knowledge of menu prices and composition of food and beverage menu items, daily specials and proper placing procedures is required. Must be able to read, write, speak and understand English. Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance. Must have a sense of urgency and react to changing business demands. Must have the ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business PHYSICAL DEMANDS AND WORK ENVIRONMENT:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to maneuver to all areas of assigned restaurant throughout entire shift. Must be able to access kitchen area when picking up customer food orders. Must be able to lift up to 50 pounds and to push or pull 300 lbs. on a cart or dolly. Must be able to tolerate high temperatures located in the kitchen area. Must be able to tolerate areas containing secondary smoke. Must be able to work at a fast pace and in stressful situations. Must be able to respond to visual and aural cues. Must be able to stand and walk for long periods of timeDISCLAIMER: Preference is given to Ak-Chin community members and members of other recognized Arizona tribes.
Mar 25, 2024
Full time
Identified shifts will vary based on business needsStarting pay for this role is $11.35 plus tips and may vary based on experienceJOB SUMMARY: Provides fast and flawless service to the restaurant's guest while building relationships and creating a comfortable atmosphere to ensure a truly great dining experience. ESSENTIAL JOB FUNCTIONS: Maintains current and accurate information regarding menu (i.e., preparation) Greets, and makes welcome, each guest seated in assigned station. Takes initial food and/or beverage order within 2 minutes of guest being seated. Repeating order back to ensure accuracy. Proficient in the operating functions of the POS computer and cash handling. Maintains expected service levels, ensures all revenue is accurately handled and internal controls during day to day operations and during system outages. Possess the ability to effectively communicate in a clear, professional and friendly manner with all guests and employees. Differentiate guest service and gives priority service to the appropriate tier leveled player. Possess the ability to professionally handle high pressure and difficult situations. Ensures tables are clear, appropriately set up and presentable for guests to be seated prior to being seated. Displays an upbeat and positive attitude when greeting guests, during their dining experience and during their departure. Presents and up-sells any specials/Chefs features and/or specific menu items with enticing verbiage. Engages guests in conversation during their dining experience. Suggests items to guest based on expressed guest preferences. Up-sells appetizers, beverages, desserts in accordance with restaurant service standards. Correctly enters food and beverage orders into the POS system to ensure accurate preparation of product. Delivers prepared food to the appropriate guest within three minutes of completed production order. Returns to table within five minutes of order delivery to ascertain guest level of satisfaction, and periodically there after. Resolves service issues according to the service recovery toolbox and reports guest dissatisfaction to the supervisor and/or involves the supervisor. Presents check for payment to correct customers, thanks and invites them back, wishes them luck and makes it easy for them to get back in play Maintains cleanliness standards at tables and all work stations. Adheres to regulatory, departmental and company policies. ADDITIONAL JOB DUTIES: Other duties as assigned. Assists bus persons, as necessary, in bussing, cleaning and setting tables. Works closely with other servers, the culinary team and management to ensure quality of food, the dining experience and guest satisfaction. Upholds standards of dining room ambiance and atmosphere. Handles and solves any concerns and questions from guests. Works in an organized, efficient manner to provide service levels as established by company standards. Maintains a professional manner and posture at all times, acting as a role model to other employees and always presents oneself as a credit to Harrah's and encourages others to do the same. EDUCATION AND/OR EXPERIENCE: High school diploma or GED preferred Prior Food Server experience is preferred. QUALIFICATIONS:The requirements listed are representative of the knowledge, skill and/or ability required to fulfill the obligations of this position. Must be at least 19 years of age. Must be able to carry and balance service tray on shoulder. Must have legible handwriting. Must have knowledge of menu prices and composition of food and beverage menu items, daily specials and proper placing procedures is required. Must be able to read, write, speak and understand English. Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance. Must have a sense of urgency and react to changing business demands. Must have the ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business PHYSICAL DEMANDS AND WORK ENVIRONMENT:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to maneuver to all areas of assigned restaurant throughout entire shift. Must be able to access kitchen area when picking up customer food orders. Must be able to lift up to 50 pounds and to push or pull 300 lbs. on a cart or dolly. Must be able to tolerate high temperatures located in the kitchen area. Must be able to tolerate areas containing secondary smoke. Must be able to work at a fast pace and in stressful situations. Must be able to respond to visual and aural cues. Must be able to stand and walk for long periods of timeDISCLAIMER: Preference is given to Ak-Chin community members and members of other recognized Arizona tribes.
Harrah's Cherokee Casino Resort
Cherokee, North Carolina
Job Description Harrah's Cherokee Casino Resort Position Description POSITION TITLE: Sous Chef DEPARTMENT: Food and Beverage (Employee Cafeteria, Banquet, Selu Garden Café, Wicked Weed Brewing, Gordon Ramsay, Food Court, Noodle Bar, Comedy Zone, Guy Fieri) GRADE/FLSA STATUS: S15-Exempt BADGE TYPE/COLOR: Key Blue REPORTS TO: Restaurant Chef, Executive Sous Chef SUPERVISES: Senior Cook, Cook II and Cook I, Food Runners, Material Handler JOB SUMMARY: Supervise the day-to-day preparation of food and supervision of kitchen employees on assigned shift. JOB ESSENTIAL DUTIES AND RESPONSIBILITIES: Establish and endorse the business objectives, ethics, and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision and Values Responsible for overall daily food preparation in assigned area ensuring meal preparation meets established standards Responsible for requisitioning of food supplies Exhibit sound culinary knowledge as well as understanding food cost and margins and how to best control them Perform daily checks to ensure the quality of the line set up Maintain the budgeted food cost by adhering to recipe standards, maintaining correct inventory levels in coolers and storerooms Plan or participate in planning menus, preparing and apportioning foods, and utilizing food surpluses and leftovers Work all stations on the line to assist the cooks when busy or provide breaks Operate a productive, sanitary, team oriented working environment within budgeted guidelines Serve as a leader for employees by exhibiting sound decision making while fostering teamwork, employee morale, motivation and open communication Act as a role model and coach employees while developing their skills by providing direction and support for all staff to achieve goals and objectives through a fair application of policies and procedures Prepare schedules and station breakdowns in accordance to the daily need of assigned area and monitor the daily labor hours scheduled and consumed Conduct pre-shift meetings to communicate important information Build relationships with customers Provide the highest quality of service to customers and associates at all times Prepare prep lists and production sheets Understand local sanitation, health code laws, and weights and measures requirements Ensure all required logbooks and temperature logs, are maintained and verified Receive and examine inventory and supplies to ensure quality and quantity meet established standards and specifications Properly maintain and store company inventory including utensils, cookware and machinery Calibrate pH meters and thermometers Protect all company assets in regard to waste, breakage, and theft Complete end of shift logs in a timely and accurate manner Ensure service recovery activities Operate cash register Adhere to internal control regulations in regard to variances Responsible for, or actively participates in, the initiation of personnel actions including but not limited to interviews, training, candidate selection, terminations, performance reviews, promotions, transfers and disciplinary actions Train subordinates, providing each with the knowledge, development and appropriate direction to perform his/her responsibilities Ensure timely and accurate performance appraisals and accurate work history entries Exhibit sound decision-making, with emphasis on motivating team and maintaining high morale Provide continuous positive coaching for development of employees and appropriate corrective action when necessary Provide appropriate recognition and rewards to individuals and groups when consistent superior performance is attained as well as providing corrective actions when necessary Current knowledge on food trends and be "cutting edge" focused with food presentations, flavor profiles and technology Abide by appearance standards Complete daily shift checklist that is verified by leader before leaving Perform any other duties as requested by shift leader Adhere to regulatory, departmental and company policies/procedures in an ethical manner MINIMUM QUALIFICATIONS: High school diploma or GED required Two years culinary arts program training/certification or equivalent supervisory/technical experience in food operations preferred Two years successful culinary experience required One years' culinary supervisory experience required ServSafe certified Must demonstrate the following essential knowledge and skills Knowledge of food preparation and presentation Neat, professional appearance with excellent personal hygiene Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint, and Outlook Excellent interpersonal skills Excellent leadership/motivational skills Knowledge of sanitation standards and procedures Able to attend to multiple priorities simultaneously Problem-solving abilities Dexterity to use knives and other hand-held instruments, as well as food preparation equipment required Must be ableto quickly perform mathematical computations PHYSICAL, MENTAL AND ENVIROMENTAL DEMANDS: Must be able to be on feet for 8-hour shift Must be able to stoop, bend, reach, kneel, twist, grasp items push and pull while performing kitchen duties Must be able to respond to visual and aural cues Must be able to read, write, speak, and understand English Must be physically mobile with reasonable accommodation Must be able to handle high stress in the work environment and turn stress into high energy Must be able to lift and carry 50 pounds and be able to push and pull up to 300 pounds in a cart Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and air quality including secondhand smoke Must be able to work a flexible schedule including weekends, evenings, and holidays This is not necessarily an exhaustive list of all responsibilities, requirements, or working conditions associated with the job. Harrah's Cherokee Casino Resort reserves the right to make changes in the above job description whenever necessary. 8.28.23
Mar 24, 2024
Full time
Job Description Harrah's Cherokee Casino Resort Position Description POSITION TITLE: Sous Chef DEPARTMENT: Food and Beverage (Employee Cafeteria, Banquet, Selu Garden Café, Wicked Weed Brewing, Gordon Ramsay, Food Court, Noodle Bar, Comedy Zone, Guy Fieri) GRADE/FLSA STATUS: S15-Exempt BADGE TYPE/COLOR: Key Blue REPORTS TO: Restaurant Chef, Executive Sous Chef SUPERVISES: Senior Cook, Cook II and Cook I, Food Runners, Material Handler JOB SUMMARY: Supervise the day-to-day preparation of food and supervision of kitchen employees on assigned shift. JOB ESSENTIAL DUTIES AND RESPONSIBILITIES: Establish and endorse the business objectives, ethics, and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision and Values Responsible for overall daily food preparation in assigned area ensuring meal preparation meets established standards Responsible for requisitioning of food supplies Exhibit sound culinary knowledge as well as understanding food cost and margins and how to best control them Perform daily checks to ensure the quality of the line set up Maintain the budgeted food cost by adhering to recipe standards, maintaining correct inventory levels in coolers and storerooms Plan or participate in planning menus, preparing and apportioning foods, and utilizing food surpluses and leftovers Work all stations on the line to assist the cooks when busy or provide breaks Operate a productive, sanitary, team oriented working environment within budgeted guidelines Serve as a leader for employees by exhibiting sound decision making while fostering teamwork, employee morale, motivation and open communication Act as a role model and coach employees while developing their skills by providing direction and support for all staff to achieve goals and objectives through a fair application of policies and procedures Prepare schedules and station breakdowns in accordance to the daily need of assigned area and monitor the daily labor hours scheduled and consumed Conduct pre-shift meetings to communicate important information Build relationships with customers Provide the highest quality of service to customers and associates at all times Prepare prep lists and production sheets Understand local sanitation, health code laws, and weights and measures requirements Ensure all required logbooks and temperature logs, are maintained and verified Receive and examine inventory and supplies to ensure quality and quantity meet established standards and specifications Properly maintain and store company inventory including utensils, cookware and machinery Calibrate pH meters and thermometers Protect all company assets in regard to waste, breakage, and theft Complete end of shift logs in a timely and accurate manner Ensure service recovery activities Operate cash register Adhere to internal control regulations in regard to variances Responsible for, or actively participates in, the initiation of personnel actions including but not limited to interviews, training, candidate selection, terminations, performance reviews, promotions, transfers and disciplinary actions Train subordinates, providing each with the knowledge, development and appropriate direction to perform his/her responsibilities Ensure timely and accurate performance appraisals and accurate work history entries Exhibit sound decision-making, with emphasis on motivating team and maintaining high morale Provide continuous positive coaching for development of employees and appropriate corrective action when necessary Provide appropriate recognition and rewards to individuals and groups when consistent superior performance is attained as well as providing corrective actions when necessary Current knowledge on food trends and be "cutting edge" focused with food presentations, flavor profiles and technology Abide by appearance standards Complete daily shift checklist that is verified by leader before leaving Perform any other duties as requested by shift leader Adhere to regulatory, departmental and company policies/procedures in an ethical manner MINIMUM QUALIFICATIONS: High school diploma or GED required Two years culinary arts program training/certification or equivalent supervisory/technical experience in food operations preferred Two years successful culinary experience required One years' culinary supervisory experience required ServSafe certified Must demonstrate the following essential knowledge and skills Knowledge of food preparation and presentation Neat, professional appearance with excellent personal hygiene Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint, and Outlook Excellent interpersonal skills Excellent leadership/motivational skills Knowledge of sanitation standards and procedures Able to attend to multiple priorities simultaneously Problem-solving abilities Dexterity to use knives and other hand-held instruments, as well as food preparation equipment required Must be ableto quickly perform mathematical computations PHYSICAL, MENTAL AND ENVIROMENTAL DEMANDS: Must be able to be on feet for 8-hour shift Must be able to stoop, bend, reach, kneel, twist, grasp items push and pull while performing kitchen duties Must be able to respond to visual and aural cues Must be able to read, write, speak, and understand English Must be physically mobile with reasonable accommodation Must be able to handle high stress in the work environment and turn stress into high energy Must be able to lift and carry 50 pounds and be able to push and pull up to 300 pounds in a cart Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and air quality including secondhand smoke Must be able to work a flexible schedule including weekends, evenings, and holidays This is not necessarily an exhaustive list of all responsibilities, requirements, or working conditions associated with the job. Harrah's Cherokee Casino Resort reserves the right to make changes in the above job description whenever necessary. 8.28.23