Advertisement Closes 4/1/2024 (8:00 PM EDT) 24-01612 Dining Room Supervisor Pay Grade10 Salary $14.26 - $21.39 Hourly Employment Type EXECUTIVE BRANCH FULL TIME ELIGIBLE FOR OVERTIME PAY 18A 37.5 HR/WK Click here for more details on state employment. Hiring Agency Tourism, Arts, & Heritage Cabinet Kentucky Department of Parks Location 5970 State Park Rd Burkesville, KY 42717 USA Description Dale Hollow Lake State Resort Park is now seeking a Dining Room Supervisor to join Team Kentucky! Dale HollowLake is one of the true natural wonders of the Commonwealth and our staff members play a crucial role inhelping our guests to create memorable experiences. Why not work somewhere beautiful?!? Give your career theboost it deserves with Kentucky State Parks! The duties of a Dining Room Supervisor include the following: Supervises dining room personnel. Including hostess, cashiers, waitresses and bus-persons. Prepares work schedules. Trains new employees. Greets guest upon their arrival to the dining room. Maintains cleanliness of dining room area. Maintains records. Arranges the tables to accommodate groups. Assists when necessary to waitresses and sets up for groups. Daily Receipts. Inventory. We offer a great package of employee and family-friendly benefits, including: Affordable Health Insurance with Optional Health Reimbursement Account Wellness Incentives Program Life Insurance Retirement plan Vacation and Holiday/Sick Time Employee Assistance Program Employee Discounts Training/Career Development Opportunities Optional Deferred Compensation program (401K/457K) Complimentary state park visits for you and your family! We look forward to hearing from you! Minimum Requirements EDUCATION:High school graduate. EXPERIENCE, TRAINING, OR SKILLS:Two years of food service experience in any of the following areas: full-service restaurant, state resort park, hospital, commercial dining room. Substitute EDUCATION for EXPERIENCE:NONE Substitute EXPERIENCE for EDUCATION:Food service experience in any of the following areas will substitute for the education on year for year basis: full service restaurant, state resort park, hospital, or commercial dining room. SPECIAL REQUIREMENTS (AGE, LICENSURE, REGULATION, ETC.):NONE Working Conditions Works in dining room setting. Probationary Period This job has an initial and promotional probationary period of 6 months, except as provided in KRS 18A.111. If you have questions about this advertisement, please contact Jenny Moon at or . An Equal Opportunity Employer M/F/D
Mar 15, 2024
Full time
Advertisement Closes 4/1/2024 (8:00 PM EDT) 24-01612 Dining Room Supervisor Pay Grade10 Salary $14.26 - $21.39 Hourly Employment Type EXECUTIVE BRANCH FULL TIME ELIGIBLE FOR OVERTIME PAY 18A 37.5 HR/WK Click here for more details on state employment. Hiring Agency Tourism, Arts, & Heritage Cabinet Kentucky Department of Parks Location 5970 State Park Rd Burkesville, KY 42717 USA Description Dale Hollow Lake State Resort Park is now seeking a Dining Room Supervisor to join Team Kentucky! Dale HollowLake is one of the true natural wonders of the Commonwealth and our staff members play a crucial role inhelping our guests to create memorable experiences. Why not work somewhere beautiful?!? Give your career theboost it deserves with Kentucky State Parks! The duties of a Dining Room Supervisor include the following: Supervises dining room personnel. Including hostess, cashiers, waitresses and bus-persons. Prepares work schedules. Trains new employees. Greets guest upon their arrival to the dining room. Maintains cleanliness of dining room area. Maintains records. Arranges the tables to accommodate groups. Assists when necessary to waitresses and sets up for groups. Daily Receipts. Inventory. We offer a great package of employee and family-friendly benefits, including: Affordable Health Insurance with Optional Health Reimbursement Account Wellness Incentives Program Life Insurance Retirement plan Vacation and Holiday/Sick Time Employee Assistance Program Employee Discounts Training/Career Development Opportunities Optional Deferred Compensation program (401K/457K) Complimentary state park visits for you and your family! We look forward to hearing from you! Minimum Requirements EDUCATION:High school graduate. EXPERIENCE, TRAINING, OR SKILLS:Two years of food service experience in any of the following areas: full-service restaurant, state resort park, hospital, commercial dining room. Substitute EDUCATION for EXPERIENCE:NONE Substitute EXPERIENCE for EDUCATION:Food service experience in any of the following areas will substitute for the education on year for year basis: full service restaurant, state resort park, hospital, or commercial dining room. SPECIAL REQUIREMENTS (AGE, LICENSURE, REGULATION, ETC.):NONE Working Conditions Works in dining room setting. Probationary Period This job has an initial and promotional probationary period of 6 months, except as provided in KRS 18A.111. If you have questions about this advertisement, please contact Jenny Moon at or . An Equal Opportunity Employer M/F/D
Harrah's New Orleans Casino & Hotel, a Caesars Entertainment company, earned recognition by The Time-Picayune and The New Orleans Advocate as one of the Top Workplaces for 2022 in the Greater New Orleans. As a destination property in the heart of the city, Harrah's New Orleans is looking for fun, professional, and responsible Krewe Members who love delivering extraordinary services to our guests. If you enjoy working in a fun and fast-paced environment, we may have a career opportunity for you Bam New Emeril's Brasserie restaurant opening October 2023 at Harrah's New Orleans Casino Apply now to join the opening team Emeril Lagasse's first French-inspired restaurant concept-Emeril's Brasserie will bring the signature Creole flavors he is famous for, to classic French-inspired dishes. The restaurant will encompass full-service breakfast, lunch and dinner dining options, delicious cocktails, as well as a fast-casual coffee shop and bakery called Petite Brasserie.BENEFITS: Harrah's New Orleans is proud to offer our Krewe a professional, fun, and welcoming atmosphere. Our employees also enjoy exclusive benefits, such as: FREE Employee Parking Discounted Bus Passes Free Employee Assistance Program Caesars Employee Discount Program on Hotel Rooms Fun and Free Employee EventsJOB SUMMARY: The Restaurant Host/Hostess Lead provides friendly, excellent service to all customers who come to the casino's restaurant.ESSENTIAL JOB FUNCTIONS: Handles all aspects of the food operation during assigned shift. Ensures Front Service staff behavior and appearance are in compliance with established policy. Ensures that customer's problems/complaints are handled in an effective, courteous manner. Directly oversees staff on assigned shift. Schedules lunch breaks and maintains employee break records. Acts as a role model to other employees, always presents oneself as a credit to Harrah's and encourages others to do the same. Conducts assigned duties according to procedures. Greets guests quickly and courteously. Seat Guest promptly and with a smile Able to sell guest on all seating areas of the restaurant (i.e. bar and patio) Be aware of table status and control seating times Helps service guests as necessary in a team aspect (May include but not limited to: bussing tables, taking drink orders, rolling silverware, etc.) Knows how to ring up all transactions and all tenders. Assists the Service Attendants/Counter Attendants/Culinary areas when needed. Handles and solves any concerns and questions from customers. Keeps all guest areas clean and neat. Complies with all appearance standards. Enters guests' merchandise in register, takes money from customer and accurately gives back change. Responsible for accurate control of cash drawer. Operates cash register and properly settles merchandise purchase Itemizes totals and presents guests with the price for payment Acts as a role model to other employees and always presents oneself as a credit to Harrah's and encourages others to do the same. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.QUALIFICATIONS: High volume dining experience preferred. OpenTable or reservation system knowledge recommended Understands variance policy of cash drawer and maintains low variance 1-year experience in customer service. Must possess basic math skills. Must be able to count cash drawer accurately Must possess excellent customer service/communication skills. Available to work required schedule which may include nights, weekends, holidays and overtime as needed. Must be able to maintain a neat, professional, well-groomed appearance and uphold company appearance/dress standards.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to maneuver to all areas of assigned restaurant throughout entire shift. Must be able to accurately and quickly process all cash transactions. Must be able to tolerate areas containing secondary smoke. Must be able to work at a fast pace and in stressful situations. Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues.GAMING PERMIT: N/A
Mar 27, 2024
Full time
Harrah's New Orleans Casino & Hotel, a Caesars Entertainment company, earned recognition by The Time-Picayune and The New Orleans Advocate as one of the Top Workplaces for 2022 in the Greater New Orleans. As a destination property in the heart of the city, Harrah's New Orleans is looking for fun, professional, and responsible Krewe Members who love delivering extraordinary services to our guests. If you enjoy working in a fun and fast-paced environment, we may have a career opportunity for you Bam New Emeril's Brasserie restaurant opening October 2023 at Harrah's New Orleans Casino Apply now to join the opening team Emeril Lagasse's first French-inspired restaurant concept-Emeril's Brasserie will bring the signature Creole flavors he is famous for, to classic French-inspired dishes. The restaurant will encompass full-service breakfast, lunch and dinner dining options, delicious cocktails, as well as a fast-casual coffee shop and bakery called Petite Brasserie.BENEFITS: Harrah's New Orleans is proud to offer our Krewe a professional, fun, and welcoming atmosphere. Our employees also enjoy exclusive benefits, such as: FREE Employee Parking Discounted Bus Passes Free Employee Assistance Program Caesars Employee Discount Program on Hotel Rooms Fun and Free Employee EventsJOB SUMMARY: The Restaurant Host/Hostess Lead provides friendly, excellent service to all customers who come to the casino's restaurant.ESSENTIAL JOB FUNCTIONS: Handles all aspects of the food operation during assigned shift. Ensures Front Service staff behavior and appearance are in compliance with established policy. Ensures that customer's problems/complaints are handled in an effective, courteous manner. Directly oversees staff on assigned shift. Schedules lunch breaks and maintains employee break records. Acts as a role model to other employees, always presents oneself as a credit to Harrah's and encourages others to do the same. Conducts assigned duties according to procedures. Greets guests quickly and courteously. Seat Guest promptly and with a smile Able to sell guest on all seating areas of the restaurant (i.e. bar and patio) Be aware of table status and control seating times Helps service guests as necessary in a team aspect (May include but not limited to: bussing tables, taking drink orders, rolling silverware, etc.) Knows how to ring up all transactions and all tenders. Assists the Service Attendants/Counter Attendants/Culinary areas when needed. Handles and solves any concerns and questions from customers. Keeps all guest areas clean and neat. Complies with all appearance standards. Enters guests' merchandise in register, takes money from customer and accurately gives back change. Responsible for accurate control of cash drawer. Operates cash register and properly settles merchandise purchase Itemizes totals and presents guests with the price for payment Acts as a role model to other employees and always presents oneself as a credit to Harrah's and encourages others to do the same. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.QUALIFICATIONS: High volume dining experience preferred. OpenTable or reservation system knowledge recommended Understands variance policy of cash drawer and maintains low variance 1-year experience in customer service. Must possess basic math skills. Must be able to count cash drawer accurately Must possess excellent customer service/communication skills. Available to work required schedule which may include nights, weekends, holidays and overtime as needed. Must be able to maintain a neat, professional, well-groomed appearance and uphold company appearance/dress standards.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to maneuver to all areas of assigned restaurant throughout entire shift. Must be able to accurately and quickly process all cash transactions. Must be able to tolerate areas containing secondary smoke. Must be able to work at a fast pace and in stressful situations. Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues.GAMING PERMIT: N/A
Job Overview Do you delight in making lasting impressions? Join the Red Lobster family as a Host/Hostess where your goal is to make the beginning and end of each guest's dining experience nothing less than extraordinary. Responsibilities will include greeting our guests with friendly conversation, and using a seating chart to seat appropriately. To help our guests "sea" food differently, you should know the current "Ultimate Event" and popular menu items. Our restaurant gets busy, which means our host/hostess will need to monitor a waiting list, manage a floor chart with available tables, and be able to communicate with guests who are waiting. Additionally, the menus, waiting room, and restrooms should be maintained. As a member of an energetic team, the host/hostess may also need to answer the phones and fill to-go orders when needed. What You Need to Succeed •Skills to Make the Grade - Must be able to organize, plan ahead, and engage in conversation with our guests •Job Qualifications - Must be at least 16 years of age •Perform the Physical Demands - Remain on your feet for several hours at a time, lift up to 20 pounds, bend, kneel, stoop, and sweep frequently BIG plans are on the horizon for Red Lobster. Our team and restaurants are great today, but our future is even better. There is no better time than now to join the Red Lobster Family! Great Seafood You can be proud of the food you serve. The tremendous variety of seafood makes us the perfect destination for seafood lovers. Our annual "Ultimate Events" like Lobsterfest, Crabfest, and Endless Shrimp are more widely known than practically any other restaurant. You will serve fish at a premium standard. We are a global pioneer and an industry leader in Seafood Sustainability . W ith seafood served from over 30 countries, Red Lobster has a long standing commitment to sustainable fishing and farming. We are a founder and current member of the Global Aquaculture Alliance and a current member of National Fisheries Institute. Our team is proud to be known for not serving any endangered species on the menu and for buying only from fisheries that are sustainably managed through BAP (Best Aquaculture Practices) standards. Great People You will work at a destination for celebration. Our restaurants have a rich history of hosting birthdays, anniversaries, receptions, reunions, and other important memorable occasions. You are part of an amazing family. Our restaurants are a place where you can both make friends and find a mentor. It's important that our family of team members flourish, learn and grow. Our RL Cares program, for instance, is designed to help team members with unplanned expenses in times of great need. You give back to the community. Our RL Shares program donates millions of pounds of food to Food Banks and Food Shelters across the country - making a significant difference for the homeless and hungry in the communities where we operate. Great Results The Seafood Restaurant Company in the US. Opened in 1968, we have earned an exceptional name, brand recognition, and reputation. The casual dining employer for our size. (Forbes Magazine 2016 List of America's Best Employers and 2016 List of Canada's Best Employers) A restaurant that is loved. Our ratings are among the highest in casual dining for restaurant followers and consumer engagement.
Mar 26, 2024
Full time
Job Overview Do you delight in making lasting impressions? Join the Red Lobster family as a Host/Hostess where your goal is to make the beginning and end of each guest's dining experience nothing less than extraordinary. Responsibilities will include greeting our guests with friendly conversation, and using a seating chart to seat appropriately. To help our guests "sea" food differently, you should know the current "Ultimate Event" and popular menu items. Our restaurant gets busy, which means our host/hostess will need to monitor a waiting list, manage a floor chart with available tables, and be able to communicate with guests who are waiting. Additionally, the menus, waiting room, and restrooms should be maintained. As a member of an energetic team, the host/hostess may also need to answer the phones and fill to-go orders when needed. What You Need to Succeed •Skills to Make the Grade - Must be able to organize, plan ahead, and engage in conversation with our guests •Job Qualifications - Must be at least 16 years of age •Perform the Physical Demands - Remain on your feet for several hours at a time, lift up to 20 pounds, bend, kneel, stoop, and sweep frequently BIG plans are on the horizon for Red Lobster. Our team and restaurants are great today, but our future is even better. There is no better time than now to join the Red Lobster Family! Great Seafood You can be proud of the food you serve. The tremendous variety of seafood makes us the perfect destination for seafood lovers. Our annual "Ultimate Events" like Lobsterfest, Crabfest, and Endless Shrimp are more widely known than practically any other restaurant. You will serve fish at a premium standard. We are a global pioneer and an industry leader in Seafood Sustainability . W ith seafood served from over 30 countries, Red Lobster has a long standing commitment to sustainable fishing and farming. We are a founder and current member of the Global Aquaculture Alliance and a current member of National Fisheries Institute. Our team is proud to be known for not serving any endangered species on the menu and for buying only from fisheries that are sustainably managed through BAP (Best Aquaculture Practices) standards. Great People You will work at a destination for celebration. Our restaurants have a rich history of hosting birthdays, anniversaries, receptions, reunions, and other important memorable occasions. You are part of an amazing family. Our restaurants are a place where you can both make friends and find a mentor. It's important that our family of team members flourish, learn and grow. Our RL Cares program, for instance, is designed to help team members with unplanned expenses in times of great need. You give back to the community. Our RL Shares program donates millions of pounds of food to Food Banks and Food Shelters across the country - making a significant difference for the homeless and hungry in the communities where we operate. Great Results The Seafood Restaurant Company in the US. Opened in 1968, we have earned an exceptional name, brand recognition, and reputation. The casual dining employer for our size. (Forbes Magazine 2016 List of America's Best Employers and 2016 List of Canada's Best Employers) A restaurant that is loved. Our ratings are among the highest in casual dining for restaurant followers and consumer engagement.
POSITION TITLE: Host/Hostess CLASSIFICATION: Non-Exempt DEPARTMENT: Food & Beverage SUPERVISOR: Venue Manager Position Summary: Under direct supervision of the Venue Manager, Host/Hostess maintain efficient and courteous food and beverage operations by greeting guests, anticipating guest's needs, providing knowledgeable Food & Beverage service, and providing consistent professional guest relations with a positive upbeat personality. Works efficiently in a team-based environment and must follow all alcohol beverage and food handling policy guidelines as well as all resort internal controls, consistently. Essential Duties & Responsibilities: Provides excellent guest service to all guests. Provides efficient, smooth, and accessible guest service in coordination with kitchen staff when food offerings and specials are provided. Accepts and confirms reservations daily. Greets and seats guests to their dining table. Operates POS to conduct sales transactions, handles cash and makes change as required. Computes bills, itemizes lists and balances tickets. Responsible for cash handling and tendering checks. Manages floor seating and schematic set up. Handles reservation system with accurate maintenance of data base and information. Maintains a neat, orderly and stocked host/hostess desk. Contributes to a team effort and accomplishes related results as required. Inspects dining room serving stations for neatness and cleanliness, and requisitions table linens and other dining room supplies for tables and serving stations. Ensures all menus are wiped down, free of spots or stains, and complete. Ensures entry doors are clean, free of debris. Check with managers to assure there are no large or private parties scheduled. Maintains seating charts and organization of reservations including knowledge of dining room and entryway. Distributes and tracks evenly all guests to servers. Keeps constant contact with the servers and the kitchen staff to obtain a smooth service. Must have high energy and motivated personality. Maintains proper attendance in accordance with Shangri-La Attendance policy. Due to changes and modification in the job from time to time, we require employees to be flexible and assume other responsibilities assigned by management as management sees the necessity; some assignments may not be listed in this description at this time. Education and Experience: High school degree or GED preferred, plus recent experience in the restaurant field as a server or host; restaurant must be a considered a high-volume table side service restaurant. Must be 18 years of age or older. Must be able to obtain a Food Handlers card. No felony, theft or stealing convictions. Must be able to successfully pass a background investigation, Food Handlers Permit and to include the following: Knowledge, Abilities, Skills, and Certifications: Knowledge of dining and food maintenance operations and guest service. Knowledge of all menu items. Ability to communicate, read, and writes clearly in basic English. Ability to demonstrate outstanding guest service at all times. Knowledge of cash handling. Ability to service guests in a professional appearance and manner. Strong ability to follow instructions and work in a stressful and busy environment. Knowledge of State Laws regarding Alcohol service and assertive in the enforcement of said alcohol law. Knowledge of POS system and or reservations system. Knowledge of internal controls and commitment to follow, consistently. Physical Demands: While performing the duties of this job, the employee regularly is required to stand; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to walk. The employee occasionally is required to sit; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 50 pounds. Work Environment: Work is generally performed in resort venues and kitchen areas, banquet areas with exposure to heat, cold, fumes, steam, and a high noise level. Days, evenings, swing shift, holidays and/or weekend work are required. Extended hours and irregular shifts may be required. Some of the amenities/perks provided are: Affordable Furnished & Utilities paid housing close to Shangri-La Resort for out of area candidates at $250 per month. Lunch and Dinner provided daily. Transportation to and from the airport and/bus station Complimentary Golf Discount on water activities
Mar 26, 2024
Full time
POSITION TITLE: Host/Hostess CLASSIFICATION: Non-Exempt DEPARTMENT: Food & Beverage SUPERVISOR: Venue Manager Position Summary: Under direct supervision of the Venue Manager, Host/Hostess maintain efficient and courteous food and beverage operations by greeting guests, anticipating guest's needs, providing knowledgeable Food & Beverage service, and providing consistent professional guest relations with a positive upbeat personality. Works efficiently in a team-based environment and must follow all alcohol beverage and food handling policy guidelines as well as all resort internal controls, consistently. Essential Duties & Responsibilities: Provides excellent guest service to all guests. Provides efficient, smooth, and accessible guest service in coordination with kitchen staff when food offerings and specials are provided. Accepts and confirms reservations daily. Greets and seats guests to their dining table. Operates POS to conduct sales transactions, handles cash and makes change as required. Computes bills, itemizes lists and balances tickets. Responsible for cash handling and tendering checks. Manages floor seating and schematic set up. Handles reservation system with accurate maintenance of data base and information. Maintains a neat, orderly and stocked host/hostess desk. Contributes to a team effort and accomplishes related results as required. Inspects dining room serving stations for neatness and cleanliness, and requisitions table linens and other dining room supplies for tables and serving stations. Ensures all menus are wiped down, free of spots or stains, and complete. Ensures entry doors are clean, free of debris. Check with managers to assure there are no large or private parties scheduled. Maintains seating charts and organization of reservations including knowledge of dining room and entryway. Distributes and tracks evenly all guests to servers. Keeps constant contact with the servers and the kitchen staff to obtain a smooth service. Must have high energy and motivated personality. Maintains proper attendance in accordance with Shangri-La Attendance policy. Due to changes and modification in the job from time to time, we require employees to be flexible and assume other responsibilities assigned by management as management sees the necessity; some assignments may not be listed in this description at this time. Education and Experience: High school degree or GED preferred, plus recent experience in the restaurant field as a server or host; restaurant must be a considered a high-volume table side service restaurant. Must be 18 years of age or older. Must be able to obtain a Food Handlers card. No felony, theft or stealing convictions. Must be able to successfully pass a background investigation, Food Handlers Permit and to include the following: Knowledge, Abilities, Skills, and Certifications: Knowledge of dining and food maintenance operations and guest service. Knowledge of all menu items. Ability to communicate, read, and writes clearly in basic English. Ability to demonstrate outstanding guest service at all times. Knowledge of cash handling. Ability to service guests in a professional appearance and manner. Strong ability to follow instructions and work in a stressful and busy environment. Knowledge of State Laws regarding Alcohol service and assertive in the enforcement of said alcohol law. Knowledge of POS system and or reservations system. Knowledge of internal controls and commitment to follow, consistently. Physical Demands: While performing the duties of this job, the employee regularly is required to stand; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to walk. The employee occasionally is required to sit; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 50 pounds. Work Environment: Work is generally performed in resort venues and kitchen areas, banquet areas with exposure to heat, cold, fumes, steam, and a high noise level. Days, evenings, swing shift, holidays and/or weekend work are required. Extended hours and irregular shifts may be required. Some of the amenities/perks provided are: Affordable Furnished & Utilities paid housing close to Shangri-La Resort for out of area candidates at $250 per month. Lunch and Dinner provided daily. Transportation to and from the airport and/bus station Complimentary Golf Discount on water activities
Compass Hotel by Margaritaville, Medford, Oregon NOW OPEN - THE PACIFIC NORTHWEST WELCOMES MARGARITAVILLE'S NEWEST HOTEL CONCEPT The breathtaking beauty found in the forests and lakes of Oregon and the Rogue Valley provides a perfect backdrop to Margaritaville's newest hotel, Compass by Margaritaville. Medford is the gateway to Oregon's wine country and visitors will appreciate sampling the region's finest vintages along with the convenient nearby golf course and sports park. Located near Harry & David headquarters, the Compass Hotel provides an island-inspired paradise for travelers searching for the Margaritaville state of mind. This brand-new hotel features an outdoor pool and 111 guest rooms with signature bedding and casual comforts that are ready to help guests relax, rejuvenate and escape the every day. Enjoy signature dining concepts such as 5 o'Clock Somewhere and complimentary breakfast. This is a Hotel Host/Hostess position with a small company managed by a cohesive team of professional that is looking to increase our capability. This position earns a competitive wage of $14.20 - $16.55/hourly, depending on experience. We provide outstanding benefits, including health, dental, vision, disability and life insurance programs; paid time off; 401(k) plan with company match; employee assistance program; employee wellness incentives; direct deposit; and discounted meal programs. A DAY IN THE LIFE OF A HOTEL HOST/HOSTESS Responsible for greeting Guest, checking identification (if applicable), controlling the flow of traffic and maintaining a fun, clean atmosphere to Guests. Role Accountabilities & Expectations: Provide friendly, courteous service to all Guests in a manner that guarantees they intend to return. Handle initial and final contact with all Guests; greet Guests in a positive professional and welcoming manner and thank them as they leave. Interact with Guests while they wait and as they are seated, including an introduction to their Server. Accommodate Guest special requests. Quote accurate wait times, distribute paging device (if applicable) and maintain time efficient list. Direct Guest to proper holding/waiting area. Make Guests happy by exceeding service expectations. Ensure a high standard of service efficiency, sanitation and training. Coordinate orderly movement of Guests within the food service area with utilization of table management system. Know all table numbers, seating floor plans and Server/Busser assignments. Keep floor clean and free of debris. Answer phone calls using proper etiquette. Use and maintain all tools and equipment safely. Complete required and ongoing training for the position. Assist management in training new Staff Members within department when applicable. Handle Guest complaints correctly and notify a Manager. Prioritize and complete all assigned station task, side work and station set up for maximum productivity and efficiency. Complete all opening, running and closing duties. Maintain organization of Host stand and keep supplies stocked. Maintain cleanliness of front façade of the building and Guest restrooms. Ask for help whenever it is needed. Ensure a harassment-free environment through proper personal conduct. Use respectful language with Guests, Staff Members and Managers at all times. Respond appropriately in emergency situations to avoid danger to self, Staff Members and Guests; remain calm at all times. Understand, comply with and enforce all company policies and procedures. Adhere to responsible alcohol service established by company policy. Understand and utilize all safety sanitation practices as defined in the safety program; report any accidents. Perform other duties and tasks as assigned or determined by Management. QUALIFICATIONS FOR A HOST/HOSTESS High school degree or GED preferred. One (1) year in a Guest service position preferred; previous experience in a food and beverage environment helpful; or equivalent combination of education and experience. Good reading, writing, mathematical and communication skills. Able to interact professionally with other departments and outside contacts. Ability to complete a heavy workload and handle multiple tasks in a fast-paced environment with minimal supervision. Good judgement and decision making abilities. Health permit/food safety and Alcohol Awareness. Team member is required to obtain cards individually and provide proof of possession prior to first day of employment subject to local US laws. Must pass and remain in compliance with drug free workplace policies. PHYSICAL REQUIREMENTS (as required by OSHA and ADA) Ability to work weekends, holidays and evening hours as business demands. Must be able to spend 100% of working time standing, walking and reaching. Pushing, pulling and lifting objects from a lower to higher position or moving objects horizontally, from position to position. Maintaining body equilibrium to prevent falling while walking, standing or crouching in narrow, slippery or erratically moving surfaces. Climbing and ascending or descending ladders, stairs and ramps. Must be able to carry loads greater than 35 pounds and exert up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently. Hearing sounds at normal speaking levels with or without correction. Specific vision abilities include close, distance, color, peripheral, depth perception and the ability to adjust focus. Are you attentive to detail, want to work hard and be rewarded for it? Can you balance multiple tasks while adapting to an evolving market? Are you self-confident, reliable and responsible? Do you have good problem-solving abilities and verbal/written communication skills? If yes, you might just be perfect for this Hotel Host/Hostess position! ARE YOU READY TO JOIN OUR TEAM? If you feel that you would be right for this Hotel Host/Hostess job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you! Location: 97501
Mar 23, 2024
Full time
Compass Hotel by Margaritaville, Medford, Oregon NOW OPEN - THE PACIFIC NORTHWEST WELCOMES MARGARITAVILLE'S NEWEST HOTEL CONCEPT The breathtaking beauty found in the forests and lakes of Oregon and the Rogue Valley provides a perfect backdrop to Margaritaville's newest hotel, Compass by Margaritaville. Medford is the gateway to Oregon's wine country and visitors will appreciate sampling the region's finest vintages along with the convenient nearby golf course and sports park. Located near Harry & David headquarters, the Compass Hotel provides an island-inspired paradise for travelers searching for the Margaritaville state of mind. This brand-new hotel features an outdoor pool and 111 guest rooms with signature bedding and casual comforts that are ready to help guests relax, rejuvenate and escape the every day. Enjoy signature dining concepts such as 5 o'Clock Somewhere and complimentary breakfast. This is a Hotel Host/Hostess position with a small company managed by a cohesive team of professional that is looking to increase our capability. This position earns a competitive wage of $14.20 - $16.55/hourly, depending on experience. We provide outstanding benefits, including health, dental, vision, disability and life insurance programs; paid time off; 401(k) plan with company match; employee assistance program; employee wellness incentives; direct deposit; and discounted meal programs. A DAY IN THE LIFE OF A HOTEL HOST/HOSTESS Responsible for greeting Guest, checking identification (if applicable), controlling the flow of traffic and maintaining a fun, clean atmosphere to Guests. Role Accountabilities & Expectations: Provide friendly, courteous service to all Guests in a manner that guarantees they intend to return. Handle initial and final contact with all Guests; greet Guests in a positive professional and welcoming manner and thank them as they leave. Interact with Guests while they wait and as they are seated, including an introduction to their Server. Accommodate Guest special requests. Quote accurate wait times, distribute paging device (if applicable) and maintain time efficient list. Direct Guest to proper holding/waiting area. Make Guests happy by exceeding service expectations. Ensure a high standard of service efficiency, sanitation and training. Coordinate orderly movement of Guests within the food service area with utilization of table management system. Know all table numbers, seating floor plans and Server/Busser assignments. Keep floor clean and free of debris. Answer phone calls using proper etiquette. Use and maintain all tools and equipment safely. Complete required and ongoing training for the position. Assist management in training new Staff Members within department when applicable. Handle Guest complaints correctly and notify a Manager. Prioritize and complete all assigned station task, side work and station set up for maximum productivity and efficiency. Complete all opening, running and closing duties. Maintain organization of Host stand and keep supplies stocked. Maintain cleanliness of front façade of the building and Guest restrooms. Ask for help whenever it is needed. Ensure a harassment-free environment through proper personal conduct. Use respectful language with Guests, Staff Members and Managers at all times. Respond appropriately in emergency situations to avoid danger to self, Staff Members and Guests; remain calm at all times. Understand, comply with and enforce all company policies and procedures. Adhere to responsible alcohol service established by company policy. Understand and utilize all safety sanitation practices as defined in the safety program; report any accidents. Perform other duties and tasks as assigned or determined by Management. QUALIFICATIONS FOR A HOST/HOSTESS High school degree or GED preferred. One (1) year in a Guest service position preferred; previous experience in a food and beverage environment helpful; or equivalent combination of education and experience. Good reading, writing, mathematical and communication skills. Able to interact professionally with other departments and outside contacts. Ability to complete a heavy workload and handle multiple tasks in a fast-paced environment with minimal supervision. Good judgement and decision making abilities. Health permit/food safety and Alcohol Awareness. Team member is required to obtain cards individually and provide proof of possession prior to first day of employment subject to local US laws. Must pass and remain in compliance with drug free workplace policies. PHYSICAL REQUIREMENTS (as required by OSHA and ADA) Ability to work weekends, holidays and evening hours as business demands. Must be able to spend 100% of working time standing, walking and reaching. Pushing, pulling and lifting objects from a lower to higher position or moving objects horizontally, from position to position. Maintaining body equilibrium to prevent falling while walking, standing or crouching in narrow, slippery or erratically moving surfaces. Climbing and ascending or descending ladders, stairs and ramps. Must be able to carry loads greater than 35 pounds and exert up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently. Hearing sounds at normal speaking levels with or without correction. Specific vision abilities include close, distance, color, peripheral, depth perception and the ability to adjust focus. Are you attentive to detail, want to work hard and be rewarded for it? Can you balance multiple tasks while adapting to an evolving market? Are you self-confident, reliable and responsible? Do you have good problem-solving abilities and verbal/written communication skills? If yes, you might just be perfect for this Hotel Host/Hostess position! ARE YOU READY TO JOIN OUR TEAM? If you feel that you would be right for this Hotel Host/Hostess job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you! Location: 97501
GUEST SERVICE REQUIREMENT:The vision of Horseshoe Lake Charles and Caesars Entertainment is for each of our brands to be the overwhelming first choice of its targeted customers for casino entertainment. When you work at Harrah's, your most important responsibility is providing truly great service to every guest every time. You'll see this in the fundamentals of how we run our business, how we deliver and measure great service, and the policies to support it. All Harrah's employees are expected to provide fast and flawless service, promote our Caesars Rewards program, help players feel lucky by wishing them luck, celebrating wins, and providing fast service to keep them in action, recognizing and making players feel special by using the guests' names, remembering what they like and anticipating their needs, and providing a spotless, pleasant, and clean environment, which includes dressing neat and clean and being well groomed. By joining the Harrah's team, you are committing yourself to these values and acknowledging your dedication to truly great service. JOB SUMMARY:The primary responsibility of the Host/Hostess is to ensure guests are cheerfully greeted, whether in person or on the phone, and to seat arriving guests in a timely manner. They also serve as the restaurant's first and last impression and must make sure guests thoroughly enjoy their dining experience. ESSENTIAL JOB FUNCTIONS: (includes but is not limited to the following) Must demonstrate pride, attention to detail and have knowledge in all aspects of restaurant (i.e. menu items, food prep, service standards, bar concept, etc.) Manages reservation function by using existing reservation system, receiving and recording reservations, calling guests to confirm reservations, verifying special requests, and mentioning specials or promotions to guests. Before the shift, communicates reservations and anticipated business levels to Chef and Management. Coordinates with Lead Host in booking and arranging any and all large parties. Before the shift, communicates with Chef for all special needs and requests of all guests, especially 7 Stars and Diamond guests. (i.e. Special celebrations) Communicates guests' comps and any comping issues with Casino Hosts before and during the shift. Ensures menus are cleaned on a daily basis and communicates any menu maintenance issues with Management. Monitors cleanliness and organization of host podium and surrounding entrance area. Shows guests to their table, provides menus and initial introduction. Ensures fair distribution of tables by serving as the primary coordinator between the server staff and the door staff. Oversees, stocks and maintains retail area for Gordon Ramsay merchandise. Assists other Hosts in accordance with the Host job description. Is at all times appropriately groomed and wears the uniform provided Follows all applicable safety procedures Follows all standard operating procedures Perform other related duties as assigned and requested. Work requires schedule flexibility which may include nights, weekends, holidays, and overtime as needed.PERFORMANCE REQUIREMENTS: (knowledge, skills, and abilities) Ability to read, write and understand English. Ability to communicate effectively and establish and maintain effective working relationships with guests, staff and management. Maintains excellent organization of reservations Ability to remember and use guests' names when greeting regular customers Knowledge, understanding and compliance of policies and procedures, service expectations, job descriptions, daily memorandums, chemical labels and other instructions. Promotes casino events, property services and promotional campaigns Must be able to work individually and as part of a team in collaboration with others Meets attendance guidelines of the job and adhering to regulatory, departmental and company policies.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Ability to work from a standing and walking position for extended periods of time. Ability to perform reaching and stooping motions repeatedly. Visual ability needed to accurately provide guest service Ability to work at a fast pace, high volume environment involving constant public interaction. Must be able to bend, twist, turn, push and pull, as well as lift and carry above/below the shoulders a minimum of 50 lbs. Shifts may vary based on business needs. Must be able to work any day of the week and any shift, including holidays and weekends. Must be able to handle intoxicated guests in a professional manner and according to policy.QUALIFICATIONS: Previous host/hostess experience preferred. Previous experience with restaurant reservation system and/or Open Table preferred. Must be 18 years of age. High School Diploma or equivalent required. Must obtain a Food Handlers certificate from County Health Department. Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business. Must pass background check. Must present a neat and professional appearance. Work requires professional interactions with customers, public and co-workers. Works well with others, especially other server assistants, wait people, bartenders, cooks, supervisors, etc. Requires excellent ability interpersonal and communication skills.DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Mar 22, 2024
Full time
GUEST SERVICE REQUIREMENT:The vision of Horseshoe Lake Charles and Caesars Entertainment is for each of our brands to be the overwhelming first choice of its targeted customers for casino entertainment. When you work at Harrah's, your most important responsibility is providing truly great service to every guest every time. You'll see this in the fundamentals of how we run our business, how we deliver and measure great service, and the policies to support it. All Harrah's employees are expected to provide fast and flawless service, promote our Caesars Rewards program, help players feel lucky by wishing them luck, celebrating wins, and providing fast service to keep them in action, recognizing and making players feel special by using the guests' names, remembering what they like and anticipating their needs, and providing a spotless, pleasant, and clean environment, which includes dressing neat and clean and being well groomed. By joining the Harrah's team, you are committing yourself to these values and acknowledging your dedication to truly great service. JOB SUMMARY:The primary responsibility of the Host/Hostess is to ensure guests are cheerfully greeted, whether in person or on the phone, and to seat arriving guests in a timely manner. They also serve as the restaurant's first and last impression and must make sure guests thoroughly enjoy their dining experience. ESSENTIAL JOB FUNCTIONS: (includes but is not limited to the following) Must demonstrate pride, attention to detail and have knowledge in all aspects of restaurant (i.e. menu items, food prep, service standards, bar concept, etc.) Manages reservation function by using existing reservation system, receiving and recording reservations, calling guests to confirm reservations, verifying special requests, and mentioning specials or promotions to guests. Before the shift, communicates reservations and anticipated business levels to Chef and Management. Coordinates with Lead Host in booking and arranging any and all large parties. Before the shift, communicates with Chef for all special needs and requests of all guests, especially 7 Stars and Diamond guests. (i.e. Special celebrations) Communicates guests' comps and any comping issues with Casino Hosts before and during the shift. Ensures menus are cleaned on a daily basis and communicates any menu maintenance issues with Management. Monitors cleanliness and organization of host podium and surrounding entrance area. Shows guests to their table, provides menus and initial introduction. Ensures fair distribution of tables by serving as the primary coordinator between the server staff and the door staff. Oversees, stocks and maintains retail area for Gordon Ramsay merchandise. Assists other Hosts in accordance with the Host job description. Is at all times appropriately groomed and wears the uniform provided Follows all applicable safety procedures Follows all standard operating procedures Perform other related duties as assigned and requested. Work requires schedule flexibility which may include nights, weekends, holidays, and overtime as needed.PERFORMANCE REQUIREMENTS: (knowledge, skills, and abilities) Ability to read, write and understand English. Ability to communicate effectively and establish and maintain effective working relationships with guests, staff and management. Maintains excellent organization of reservations Ability to remember and use guests' names when greeting regular customers Knowledge, understanding and compliance of policies and procedures, service expectations, job descriptions, daily memorandums, chemical labels and other instructions. Promotes casino events, property services and promotional campaigns Must be able to work individually and as part of a team in collaboration with others Meets attendance guidelines of the job and adhering to regulatory, departmental and company policies.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Ability to work from a standing and walking position for extended periods of time. Ability to perform reaching and stooping motions repeatedly. Visual ability needed to accurately provide guest service Ability to work at a fast pace, high volume environment involving constant public interaction. Must be able to bend, twist, turn, push and pull, as well as lift and carry above/below the shoulders a minimum of 50 lbs. Shifts may vary based on business needs. Must be able to work any day of the week and any shift, including holidays and weekends. Must be able to handle intoxicated guests in a professional manner and according to policy.QUALIFICATIONS: Previous host/hostess experience preferred. Previous experience with restaurant reservation system and/or Open Table preferred. Must be 18 years of age. High School Diploma or equivalent required. Must obtain a Food Handlers certificate from County Health Department. Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business. Must pass background check. Must present a neat and professional appearance. Work requires professional interactions with customers, public and co-workers. Works well with others, especially other server assistants, wait people, bartenders, cooks, supervisors, etc. Requires excellent ability interpersonal and communication skills.DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Grimaldi's Pizzeria is hiring Hosts/Hostesses! The goal of our employees is to create an extraordinary experience for all our guests, and hosts are a critical component of this process. You are the very first and very last impression of our guests dining experience and the control center to our daily services. You are responsible for coordinating the activities of the dining room which; in turn, results in the organization and ebb and flow of both the service and the kitchen. Duties and Responsibilities: Greet customers as they enter the restaurant and seat them as the appropriate table. Maintains clean and organized restaurant lobby area. Monitor the wait list and assist the guest with wait times and escort the guests to their tables once it is ready. Monitor table turnover and communicate with servers to ensure efficient seating and service. Perform other duties as assigned by the manager. Qualifications: Previous experience in a customer-facing role, preferably in a restaurant environment. Strong communication and interpersonal skills. Excellent organizational skills and attention to detail. Ability to stand for a long period of time and lift up to 25 pounds. A valid food handlers card. Some of the Benefits: Competitive compensation - Starting $11 - $14 per hour Food discount. Opportunities for advancement for both full and part-time positions. Comprehensive training program. Flexible work schedules. Ability to start or build a career and join a great family. What You Can Expect: A full-service restaurant built on the "8 Slices of Culture", with a company committed to running the best pizzeria in the world where family and friends gather for great food and good times. Our culture is a driving force in how we operate, make decisions and interact with one another. Our key ingredients consist of three simple things: People, Product and Service. By combining these 3 ingredients with Grimaldi's 8 Slices of Culture, we run the best pizza restaurants in the world. Quality - People, Product, Service Family Opportunity, Diversity, Trust Teamwork Creativity, Passion, Success Communication -Listening, Understanding, Resolution Energy - Welcoming, Positive, Fun Accountability - Responsibility, Commitment, Focus Hospitality - Generosity, Smile, Yes Integrity - Respect, Honesty, Values - Find us on Facebook, Twitter, and Instagram We are an Equal Opportunity Employer. We E-verify.
Mar 19, 2024
Full time
Grimaldi's Pizzeria is hiring Hosts/Hostesses! The goal of our employees is to create an extraordinary experience for all our guests, and hosts are a critical component of this process. You are the very first and very last impression of our guests dining experience and the control center to our daily services. You are responsible for coordinating the activities of the dining room which; in turn, results in the organization and ebb and flow of both the service and the kitchen. Duties and Responsibilities: Greet customers as they enter the restaurant and seat them as the appropriate table. Maintains clean and organized restaurant lobby area. Monitor the wait list and assist the guest with wait times and escort the guests to their tables once it is ready. Monitor table turnover and communicate with servers to ensure efficient seating and service. Perform other duties as assigned by the manager. Qualifications: Previous experience in a customer-facing role, preferably in a restaurant environment. Strong communication and interpersonal skills. Excellent organizational skills and attention to detail. Ability to stand for a long period of time and lift up to 25 pounds. A valid food handlers card. Some of the Benefits: Competitive compensation - Starting $11 - $14 per hour Food discount. Opportunities for advancement for both full and part-time positions. Comprehensive training program. Flexible work schedules. Ability to start or build a career and join a great family. What You Can Expect: A full-service restaurant built on the "8 Slices of Culture", with a company committed to running the best pizzeria in the world where family and friends gather for great food and good times. Our culture is a driving force in how we operate, make decisions and interact with one another. Our key ingredients consist of three simple things: People, Product and Service. By combining these 3 ingredients with Grimaldi's 8 Slices of Culture, we run the best pizza restaurants in the world. Quality - People, Product, Service Family Opportunity, Diversity, Trust Teamwork Creativity, Passion, Success Communication -Listening, Understanding, Resolution Energy - Welcoming, Positive, Fun Accountability - Responsibility, Commitment, Focus Hospitality - Generosity, Smile, Yes Integrity - Respect, Honesty, Values - Find us on Facebook, Twitter, and Instagram We are an Equal Opportunity Employer. We E-verify.
JOB REQUIREMENTS To include but not limited to Greeting guests in a positive, friendly manner and making them feel welcome. Anticipating the guests' needs and responding appropriately with a sense of urgency. Maintaining a level of professionalism, that will make guests want to return. Bidding farewell to guests, using guest's name when known, and encourage them to return. Control the flow of guests coming into the restaurant, bar and lounge under pressure. Overseeing daily restaurant reservations, pre-assigning seating where necessary. Answering telephone and directing calls where necessary. Communicating with staff regarding VIPs, special orders, cake orders, special requests, large parties, etc - responsible for conveying all such information to management. Effectively communicating with management and service staff in order to fulfill and address any issues or needs requested by guests and or other employees. Participate in weekly marketing requirements Adhere to weekly table and guest list requirements Assist in developing restaurant database through networking and completing data cards. Encourage guests to make weekly table reservations Build and establish a personal clienteles. Performing all opening and closing duties, based upon shift assignment. Cleaning menu covers, replacing inserts and general tidiness of podium area where necessary. Shutting down podium, forwarding phones to voice-loop and stacking menus at end of shift. Following all procedures and policies set forth by the company, division, department and all health and safety regulations set by County health department. Other duties as assigned QUALIFICATIONS: (Include equipment knowledge/use) 1 year experience as a hostess in a similar, high-volume restaurant environment or 6 months experience in a fine dining establishment required. 1 Year experience in marketing nightclubs, restaurants and/or related experience in a Retail or marketing internship or related university marketing course preferred. Experience with social media platforms such as Facebook, Twitter, etc. and active participant in social media Good communication skills; multilingual is a plus. Must be able to speak and to read in English proficiently. Ability to program and operate a multi-line telephone Basic computer skills and experience with POS systems and cash handling skills Ability to work as part of a team in a high stress & high-volume environment. Ability to follow directions well, make quick decisions, and keep organized while under pressure. Positive attitude, self motivated, energetic and is a willing learner. Ability to perform a variety of duties with extreme care, concern and detail. Professionally groomed in a manner consistent with department grooming standards. Physically able to walk without assistance and stand on various surfaces for an extended period of time.
Mar 18, 2024
Full time
JOB REQUIREMENTS To include but not limited to Greeting guests in a positive, friendly manner and making them feel welcome. Anticipating the guests' needs and responding appropriately with a sense of urgency. Maintaining a level of professionalism, that will make guests want to return. Bidding farewell to guests, using guest's name when known, and encourage them to return. Control the flow of guests coming into the restaurant, bar and lounge under pressure. Overseeing daily restaurant reservations, pre-assigning seating where necessary. Answering telephone and directing calls where necessary. Communicating with staff regarding VIPs, special orders, cake orders, special requests, large parties, etc - responsible for conveying all such information to management. Effectively communicating with management and service staff in order to fulfill and address any issues or needs requested by guests and or other employees. Participate in weekly marketing requirements Adhere to weekly table and guest list requirements Assist in developing restaurant database through networking and completing data cards. Encourage guests to make weekly table reservations Build and establish a personal clienteles. Performing all opening and closing duties, based upon shift assignment. Cleaning menu covers, replacing inserts and general tidiness of podium area where necessary. Shutting down podium, forwarding phones to voice-loop and stacking menus at end of shift. Following all procedures and policies set forth by the company, division, department and all health and safety regulations set by County health department. Other duties as assigned QUALIFICATIONS: (Include equipment knowledge/use) 1 year experience as a hostess in a similar, high-volume restaurant environment or 6 months experience in a fine dining establishment required. 1 Year experience in marketing nightclubs, restaurants and/or related experience in a Retail or marketing internship or related university marketing course preferred. Experience with social media platforms such as Facebook, Twitter, etc. and active participant in social media Good communication skills; multilingual is a plus. Must be able to speak and to read in English proficiently. Ability to program and operate a multi-line telephone Basic computer skills and experience with POS systems and cash handling skills Ability to work as part of a team in a high stress & high-volume environment. Ability to follow directions well, make quick decisions, and keep organized while under pressure. Positive attitude, self motivated, energetic and is a willing learner. Ability to perform a variety of duties with extreme care, concern and detail. Professionally groomed in a manner consistent with department grooming standards. Physically able to walk without assistance and stand on various surfaces for an extended period of time.
Additional Information Part-Time Job Number Job Category Food and Beverage & Culinary Location Orlando World Center Marriott, 8701 World Center Drive, Orlando, Florida, United States VIEW ON MAP Schedule Part-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Greet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables, chairs, and settings and organize seating for groups with special needs. Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting. Check menus to ensure they are current, clean, plentiful, and wrinkle-free. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well being of guests. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment . In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Mar 18, 2024
Full time
Additional Information Part-Time Job Number Job Category Food and Beverage & Culinary Location Orlando World Center Marriott, 8701 World Center Drive, Orlando, Florida, United States VIEW ON MAP Schedule Part-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Greet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables, chairs, and settings and organize seating for groups with special needs. Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting. Check menus to ensure they are current, clean, plentiful, and wrinkle-free. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well being of guests. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment . In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Plantation Lakes Golf and Country Club is excited to announce the career opportunity of a Busser. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service. Key Responsibilities of Busser: Assures that all material used by server is clean and ready for daily operation. Possesses knowledge of the position of each diner's chair in the dining rooms and lounges. Sets the outside line with under liner plates, flatware, doilies, linen napkins and any other items needed for the delivering of food. Organizes the plates in the window and matches each one with each ticket to run the food out to the tables. Sets tables in accordance with Troon Golf standards. Ensures that each menu item is prepared in the exact detail outlined on each ticket. Corrects the menu item with the chef before delivering the menu item if it is not meeting the exact specification on the ticket. Fills and re-fills water glasses and removes any place settings not being used. Clears dishes located in front of guest upon completion of course. Clears and resets tables when guests leave, to include but not limited to: changes tablecloth, brushes chairs, places chairs at table, replaces silverware and glassware, and replaces napkins. Assists the server when needed Keeps work stations well stocked of items and ingredients. Cleans workstations, takes out trash, and vacuums the dining room. Incorporates safe work practices in job performance. Performs other duties as required. Minimum Qualificationsfor the Busser: One month related experience or training. Other Qualifications: Enjoys the challenge of working quickly and efficiently. Demonstrates good energy and motivation. Ability to demonstrate professionalism, cleanliness and neatness. Regular and reliable attendance.
Mar 13, 2024
Full time
Plantation Lakes Golf and Country Club is excited to announce the career opportunity of a Busser. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service. Key Responsibilities of Busser: Assures that all material used by server is clean and ready for daily operation. Possesses knowledge of the position of each diner's chair in the dining rooms and lounges. Sets the outside line with under liner plates, flatware, doilies, linen napkins and any other items needed for the delivering of food. Organizes the plates in the window and matches each one with each ticket to run the food out to the tables. Sets tables in accordance with Troon Golf standards. Ensures that each menu item is prepared in the exact detail outlined on each ticket. Corrects the menu item with the chef before delivering the menu item if it is not meeting the exact specification on the ticket. Fills and re-fills water glasses and removes any place settings not being used. Clears dishes located in front of guest upon completion of course. Clears and resets tables when guests leave, to include but not limited to: changes tablecloth, brushes chairs, places chairs at table, replaces silverware and glassware, and replaces napkins. Assists the server when needed Keeps work stations well stocked of items and ingredients. Cleans workstations, takes out trash, and vacuums the dining room. Incorporates safe work practices in job performance. Performs other duties as required. Minimum Qualificationsfor the Busser: One month related experience or training. Other Qualifications: Enjoys the challenge of working quickly and efficiently. Demonstrates good energy and motivation. Ability to demonstrate professionalism, cleanliness and neatness. Regular and reliable attendance.
IHOP Host/Hostess/Cashier Job Description Department: Host/Hostess/Cashier Reports To: IHOP General Manager Job Summary Greet and seat guests promptly, cheerfully and courteously. Take guest remittance as required and make every effort to ensure the quality of the guest's dining experience. Essential Duties and Responsibilities Develop and maintain professional functional working relations with IHOP Team Members and guests. Greet guests as they enter the restaurant (within 30 seconds) and seat them as soon as a table is available. Rotate station seating to ensure the quality of guest service. May handle guest complaints, inquire about dining experience, thank guests and invite them to return. Handle all cash in accurate and responsible manner. Take register readings, make interim cash reports, and count cash registers receipts. Answer the telephone, take messages, and take and complete all To Go orders. Maintain guest checks in numerical order. Maintain a waiting list as necessary. Check restrooms every 30 minutes to ensure proper stock levels and cleanliness. Clear, clean and reset tables and clean chairs, booths and floors after guests leave. Comply with IHOP and Liberty uniform and appearance standards. Perform other duties as assigned. Teamwork and Communication Works effectively with others (individuals and departments) in a positive, supportive and cooperative manner. Cleanliness Maintains a high standard of cleanliness. Perform cleaning duties according to posted cleaning charts. Occupational Health & Safety Performs all duties in a safe and responsible manner to assure workers, guests, suppliers/contractors and the environment are not at risk. Complies with all company safety policies, procedures and instructions. Requirements Physically capable of standing for long hours. Ability to read, write and speak English language. Must be willing to cover shifts when needed. Must be willing to work evenings, weekends, and holidays as needed. Must pass background check. Disclaimer: The list of Requirements, Duties and Responsibilities is illustrative but not exhaustive. Management reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change without notice.
Mar 12, 2024
Full time
IHOP Host/Hostess/Cashier Job Description Department: Host/Hostess/Cashier Reports To: IHOP General Manager Job Summary Greet and seat guests promptly, cheerfully and courteously. Take guest remittance as required and make every effort to ensure the quality of the guest's dining experience. Essential Duties and Responsibilities Develop and maintain professional functional working relations with IHOP Team Members and guests. Greet guests as they enter the restaurant (within 30 seconds) and seat them as soon as a table is available. Rotate station seating to ensure the quality of guest service. May handle guest complaints, inquire about dining experience, thank guests and invite them to return. Handle all cash in accurate and responsible manner. Take register readings, make interim cash reports, and count cash registers receipts. Answer the telephone, take messages, and take and complete all To Go orders. Maintain guest checks in numerical order. Maintain a waiting list as necessary. Check restrooms every 30 minutes to ensure proper stock levels and cleanliness. Clear, clean and reset tables and clean chairs, booths and floors after guests leave. Comply with IHOP and Liberty uniform and appearance standards. Perform other duties as assigned. Teamwork and Communication Works effectively with others (individuals and departments) in a positive, supportive and cooperative manner. Cleanliness Maintains a high standard of cleanliness. Perform cleaning duties according to posted cleaning charts. Occupational Health & Safety Performs all duties in a safe and responsible manner to assure workers, guests, suppliers/contractors and the environment are not at risk. Complies with all company safety policies, procedures and instructions. Requirements Physically capable of standing for long hours. Ability to read, write and speak English language. Must be willing to cover shifts when needed. Must be willing to work evenings, weekends, and holidays as needed. Must pass background check. Disclaimer: The list of Requirements, Duties and Responsibilities is illustrative but not exhaustive. Management reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change without notice.
Location Mount Washington Hotel As grand as the history behind it, the Omni Mount Washington Hotel, located in Bretton Woods, New Hampshire, is gracious in ambiance and generous in amenities. A favorite New England retreat of presidents, poets and celebrities, the hotel delights every sense with enchanting music, refined dining and luxurious décor.Omni Mount Washington Resorts associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The Omni Mount Washington Resort is committed to serve our associates and nurture their growth. We embody a culture of respect, gratitude and empowerment each day. If you are a friendly, motivated person, with a passion to serve others, the Omni Mount Washington Resort may be your perfect match. Job Description This position will ensure all guests are greeted and seated in a friendly and courteous manner. Responsibilities Greet guests when entering the restaurant with a pleasant smile and superior customer service. Seat guests by finding a clean, available table, pulling out chairs, and placing clean menu in front of guest. Answer phone and record reservations for large parties. Control high volume outside of restaurant. Monitor dining rooms for seating availability, service, safety and well being of guests. Assist servers when needed. Thank every guest upon departure, invite them to return, and wish them a fond farewell. Qualifications Must have strong verbal and written communication skills. Prior host experience preferred. Must be able to multi task. Must be able to stand and walk for an extended period of time or for an entire shift. Must be able to move, lift, carry, push, pull, and place objects weighing up to 10lbs without assistance. Must be able to work in the evening. Job LocationsUS-NH-Bretton Woods Posted Date3 weeks ago(3/7/2024 4:22 PM) Requisition ID 50 of Openings 1 Category (Portal Searching) Food & Beverage
Mar 12, 2024
Full time
Location Mount Washington Hotel As grand as the history behind it, the Omni Mount Washington Hotel, located in Bretton Woods, New Hampshire, is gracious in ambiance and generous in amenities. A favorite New England retreat of presidents, poets and celebrities, the hotel delights every sense with enchanting music, refined dining and luxurious décor.Omni Mount Washington Resorts associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The Omni Mount Washington Resort is committed to serve our associates and nurture their growth. We embody a culture of respect, gratitude and empowerment each day. If you are a friendly, motivated person, with a passion to serve others, the Omni Mount Washington Resort may be your perfect match. Job Description This position will ensure all guests are greeted and seated in a friendly and courteous manner. Responsibilities Greet guests when entering the restaurant with a pleasant smile and superior customer service. Seat guests by finding a clean, available table, pulling out chairs, and placing clean menu in front of guest. Answer phone and record reservations for large parties. Control high volume outside of restaurant. Monitor dining rooms for seating availability, service, safety and well being of guests. Assist servers when needed. Thank every guest upon departure, invite them to return, and wish them a fond farewell. Qualifications Must have strong verbal and written communication skills. Prior host experience preferred. Must be able to multi task. Must be able to stand and walk for an extended period of time or for an entire shift. Must be able to move, lift, carry, push, pull, and place objects weighing up to 10lbs without assistance. Must be able to work in the evening. Job LocationsUS-NH-Bretton Woods Posted Date3 weeks ago(3/7/2024 4:22 PM) Requisition ID 50 of Openings 1 Category (Portal Searching) Food & Beverage
Harrah's New Orleans Casino & Hotel, a Caesars Entertainment company, earned recognition by The Time-Picayune and The New Orleans Advocate as one of the Top Workplaces for 2022 in the Greater New Orleans. As a destination property in the heart of the city, Harrah's New Orleans is looking for fun, professional, and responsible Krewe Members who love delivering extraordinary services to our guests. If you enjoy working in a fun and fast-paced environment, we may have a career opportunity for you Bam Emeril Lagasse's first French-inspired restaurant concept-Emeril's Brasserie will bring the signature Creole flavors he is famous for, to classic French-inspired dishes. The restaurant will encompass full-service breakfast, lunch and dinner dining options, delicious cocktails, as well as a fast-casual coffee shop and bakery called Petite Brasserie.BENEFITS: Harrah's New Orleans is proud to offer our Krewe a professional, fun, and welcoming atmosphere. Our employees also enjoy exclusive benefits, such as: FREE Employee Parking Discounted Bus Passes Free Employee Assistance Program Caesars Employee Discount Program on Hotel Rooms Fun and Free Employee EventsJOB SUMMARY: The Restaurant Host/Hostess Lead provides friendly, excellent service to all customers who come to the casino's restaurant.ESSENTIAL JOB FUNCTIONS: Handles all aspects of the food operation during assigned shift. Ensures Front Service staff behavior and appearance are in compliance with established policy. Ensures that customer's problems/complaints are handled in an effective, courteous manner. Directly oversees staff on assigned shift. Schedules lunch breaks and maintains employee break records. Acts as a role model to other employees, always presents oneself as a credit to Harrah's and encourages others to do the same. Conducts assigned duties according to procedures. Greets guests quickly and courteously. Seat Guest promptly and with a smile Able to sell guest on all seating areas of the restaurant (i.e. bar and patio) Be aware of table status and control seating times Helps service guests as necessary in a team aspect (May include but not limited to: bussing tables, taking drink orders, rolling silverware, etc.) Knows how to ring up all transactions and all tenders. Assists the Service Attendants/Counter Attendants/Culinary areas when needed. Handles and solves any concerns and questions from customers. Keeps all guest areas clean and neat. Complies with all appearance standards. Enters guests' merchandise in register, takes money from customer and accurately gives back change. Responsible for accurate control of cash drawer. Operates cash register and properly settles merchandise purchase Itemizes totals and presents guests with the price for payment Acts as a role model to other employees and always presents oneself as a credit to Harrah's and encourages others to do the same. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.QUALIFICATIONS: High volume dining experience preferred. OpenTable or reservation system knowledge recommended Understands variance policy of cash drawer and maintains low variance 1-year experience in customer service. Must possess basic math skills. Must be able to count cash drawer accurately Must possess excellent customer service/communication skills. Available to work required schedule which may include nights, weekends, holidays and overtime as needed. Must be able to maintain a neat, professional, well-groomed appearance and uphold company appearance/dress standards.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to maneuver to all areas of assigned restaurant throughout entire shift. Must be able to accurately and quickly process all cash transactions. Must be able to tolerate areas containing secondary smoke. Must be able to work at a fast pace and in stressful situations. Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues.GAMING PERMIT: N/A
Mar 11, 2024
Full time
Harrah's New Orleans Casino & Hotel, a Caesars Entertainment company, earned recognition by The Time-Picayune and The New Orleans Advocate as one of the Top Workplaces for 2022 in the Greater New Orleans. As a destination property in the heart of the city, Harrah's New Orleans is looking for fun, professional, and responsible Krewe Members who love delivering extraordinary services to our guests. If you enjoy working in a fun and fast-paced environment, we may have a career opportunity for you Bam Emeril Lagasse's first French-inspired restaurant concept-Emeril's Brasserie will bring the signature Creole flavors he is famous for, to classic French-inspired dishes. The restaurant will encompass full-service breakfast, lunch and dinner dining options, delicious cocktails, as well as a fast-casual coffee shop and bakery called Petite Brasserie.BENEFITS: Harrah's New Orleans is proud to offer our Krewe a professional, fun, and welcoming atmosphere. Our employees also enjoy exclusive benefits, such as: FREE Employee Parking Discounted Bus Passes Free Employee Assistance Program Caesars Employee Discount Program on Hotel Rooms Fun and Free Employee EventsJOB SUMMARY: The Restaurant Host/Hostess Lead provides friendly, excellent service to all customers who come to the casino's restaurant.ESSENTIAL JOB FUNCTIONS: Handles all aspects of the food operation during assigned shift. Ensures Front Service staff behavior and appearance are in compliance with established policy. Ensures that customer's problems/complaints are handled in an effective, courteous manner. Directly oversees staff on assigned shift. Schedules lunch breaks and maintains employee break records. Acts as a role model to other employees, always presents oneself as a credit to Harrah's and encourages others to do the same. Conducts assigned duties according to procedures. Greets guests quickly and courteously. Seat Guest promptly and with a smile Able to sell guest on all seating areas of the restaurant (i.e. bar and patio) Be aware of table status and control seating times Helps service guests as necessary in a team aspect (May include but not limited to: bussing tables, taking drink orders, rolling silverware, etc.) Knows how to ring up all transactions and all tenders. Assists the Service Attendants/Counter Attendants/Culinary areas when needed. Handles and solves any concerns and questions from customers. Keeps all guest areas clean and neat. Complies with all appearance standards. Enters guests' merchandise in register, takes money from customer and accurately gives back change. Responsible for accurate control of cash drawer. Operates cash register and properly settles merchandise purchase Itemizes totals and presents guests with the price for payment Acts as a role model to other employees and always presents oneself as a credit to Harrah's and encourages others to do the same. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.QUALIFICATIONS: High volume dining experience preferred. OpenTable or reservation system knowledge recommended Understands variance policy of cash drawer and maintains low variance 1-year experience in customer service. Must possess basic math skills. Must be able to count cash drawer accurately Must possess excellent customer service/communication skills. Available to work required schedule which may include nights, weekends, holidays and overtime as needed. Must be able to maintain a neat, professional, well-groomed appearance and uphold company appearance/dress standards.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to maneuver to all areas of assigned restaurant throughout entire shift. Must be able to accurately and quickly process all cash transactions. Must be able to tolerate areas containing secondary smoke. Must be able to work at a fast pace and in stressful situations. Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues.GAMING PERMIT: N/A
Harrah's New Orleans Casino & Hotel, a Caesars Entertainment company, earned recognition by The Time-Picayune and The New Orleans Advocate as one of the Top Workplaces for 2022 in the Greater New Orleans. As a destination property in the heart of the city, Harrah's New Orleans is looking for fun, professional, and responsible Krewe Members who love delivering extraordinary services to our guests. If you enjoy working in a fun and fast-paced environment, we may have a career opportunity for youHarrah's New Orleans has teamed up with local sports legend Archie Manning to open Manning's Restaurant. Manning's is a sports themed restaurant that resides on Fulton Street. Manning's opened on January 19, 2012. The Southern-inspired menu will combine the straight forward dinner fare of Mississippi ('meat and three theme') with New Orleans favorites (Gumbo, P-Boys, Oysters, etc). BENEFITS:Harrah's New Orleans is proud to offer our Krewe a professional, fun, and welcoming atmosphere. Our employees also enjoy exclusive benefits, such as: FREE Employee Parking Discounted Bus Passes Free Employee Assistance Program Caesars Employee Discount Program on Hotel Rooms Fun and Free Employee EventsJOB SUMMARY: The Restaurant Host/Hostess at Manning's provides friendly, excellent service to all customers who come to the casino's restaurant.ESSENTIAL JOB FUNCTIONS: Conducts assigned duties according to procedures. Greets guests quickly and courteously. Seat Guest promptly and with a smile Able to sell guest on all seating areas of the restaurant (i.e. bar and patio) Be aware of table status and control seating times Helps service guests as necessary in a team aspect (May include but not limited to: bussing tables, taking drink orders, rolling silverware, etc.) Knows how to ring up all transactions and all tenders. Assists the Service Attendants/Counter Attendants/Culinary areas when needed. Handles and solves any concerns and questions from customers. Keeps all guest areas clean and neat. Complies with all appearance standards. Enters guests' merchandise in register, takes money from customer and accurately gives back change. Responsible for accurate control of cash drawer. Operates cash register and properly settles merchandise purchase Itemizes totals and presents guests with the price for payment Acts as a role model to other employees and always presents oneself as a credit to Harrah's and encourages others to do the same. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.QUALIFICATIONS: High volume dining experience preferred. OpenTable or reservation system knowledge recommended Understands variance policy of cash drawer and maintains low variance 1-year experience in customer service. Must possess basic math skills. Must be able to count cash drawer accurately Must possess excellent customer service/communication skills. Available to work required schedule which may include nights, weekends, holidays and overtime as needed. Must be able to maintain a neat, professional, well-groomed appearance and uphold company appearance/dress standards.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to maneuver to all areas of assigned restaurant throughout entire shift. Must be able to accurately and quickly process all cash transactions. Must be able to tolerate areas containing secondary smoke. Must be able to work at a fast pace and in stressful situations. Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues.GAMING PERMIT: N/A
Mar 09, 2024
Full time
Harrah's New Orleans Casino & Hotel, a Caesars Entertainment company, earned recognition by The Time-Picayune and The New Orleans Advocate as one of the Top Workplaces for 2022 in the Greater New Orleans. As a destination property in the heart of the city, Harrah's New Orleans is looking for fun, professional, and responsible Krewe Members who love delivering extraordinary services to our guests. If you enjoy working in a fun and fast-paced environment, we may have a career opportunity for youHarrah's New Orleans has teamed up with local sports legend Archie Manning to open Manning's Restaurant. Manning's is a sports themed restaurant that resides on Fulton Street. Manning's opened on January 19, 2012. The Southern-inspired menu will combine the straight forward dinner fare of Mississippi ('meat and three theme') with New Orleans favorites (Gumbo, P-Boys, Oysters, etc). BENEFITS:Harrah's New Orleans is proud to offer our Krewe a professional, fun, and welcoming atmosphere. Our employees also enjoy exclusive benefits, such as: FREE Employee Parking Discounted Bus Passes Free Employee Assistance Program Caesars Employee Discount Program on Hotel Rooms Fun and Free Employee EventsJOB SUMMARY: The Restaurant Host/Hostess at Manning's provides friendly, excellent service to all customers who come to the casino's restaurant.ESSENTIAL JOB FUNCTIONS: Conducts assigned duties according to procedures. Greets guests quickly and courteously. Seat Guest promptly and with a smile Able to sell guest on all seating areas of the restaurant (i.e. bar and patio) Be aware of table status and control seating times Helps service guests as necessary in a team aspect (May include but not limited to: bussing tables, taking drink orders, rolling silverware, etc.) Knows how to ring up all transactions and all tenders. Assists the Service Attendants/Counter Attendants/Culinary areas when needed. Handles and solves any concerns and questions from customers. Keeps all guest areas clean and neat. Complies with all appearance standards. Enters guests' merchandise in register, takes money from customer and accurately gives back change. Responsible for accurate control of cash drawer. Operates cash register and properly settles merchandise purchase Itemizes totals and presents guests with the price for payment Acts as a role model to other employees and always presents oneself as a credit to Harrah's and encourages others to do the same. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.QUALIFICATIONS: High volume dining experience preferred. OpenTable or reservation system knowledge recommended Understands variance policy of cash drawer and maintains low variance 1-year experience in customer service. Must possess basic math skills. Must be able to count cash drawer accurately Must possess excellent customer service/communication skills. Available to work required schedule which may include nights, weekends, holidays and overtime as needed. Must be able to maintain a neat, professional, well-groomed appearance and uphold company appearance/dress standards.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to maneuver to all areas of assigned restaurant throughout entire shift. Must be able to accurately and quickly process all cash transactions. Must be able to tolerate areas containing secondary smoke. Must be able to work at a fast pace and in stressful situations. Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues.GAMING PERMIT: N/A
The primary responsibility of the Host/Hostess is to ensure guests are cheerfully greeted, whether in person or on the phone, and to seat arriving guests in a timely manner. They also serve as the restaurant's first and last impression and must make sure guests thoroughly enjoy their dining experience. ESSENTIAL JOB FUNCTIONS: (includes but is not limited to the following) Must demonstrate pride, attention to detail and have knowledge in all aspects of restaurant (i.e. menu items, food prep, service standards, bar concept, etc.) Follows all applicable safety procedures Follows all standard operating procedures Perform other related duties as assigned and requested. Manages reservation function by using existing reservation system, receiving and recording reservations, calling guests to confirm reservations, verifying special requests, and mentioning specials or promotions to guests. Before the shift, communicates reservations and anticipated business levels to Chef and Management. Coordinates with Lead Host in booking and arranging any and all large parties. Before the shift, communicates with Chef for all special needs and requests of all guests, especially 7 Stars and Diamond guests. (i.e. Special celebrations) Communicates guests' comps and any comping issues with Casino Hosts before and during the shift. Ensures menus are cleaned on a daily basis and communicates any menu maintenance issues with Management. Monitors cleanliness and organization of host podium and surrounding entrance area. Shows guests to their table, provides menus and initial introduction. Ensures fair distribution of tables by serving as the primary coordinator between the server staff and the door staff. Oversees, stocks and maintains retail area for Gordon Ramsay merchandise. Assists other Hosts in accordance with the Host job description. Is at all times appropriately groomed and wears the uniform provided Work requires schedule flexibility which may include nights, weekends, holidays, and overtime as needed.PERFORMANCE REQUIREMENTS: (knowledge, skills, and abilities) Ability to read, write and understand English. Ability to communicate effectively and establish and maintain effective working relationships with guests, staff and management. Maintains excellent organization of reservations Ability to remember and use guests' names when greeting regular customers Knowledge, understanding and compliance of policies and procedures, service expectations, job descriptions, daily memorandums, chemical labels and other instructions. Promotes casino events, property services and promotional campaigns Must be able to work individually and as part of a team in collaboration with others Meets attendance guidelines of the job and adhering to regulatory, departmental and company policies.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Ability to work from a standing and walking position for extended periods of time. Ability to perform reaching and stooping motions repeatedly. Visual ability needed to accurately provide guest service Ability to work at a fast pace, high volume environment involving constant public interaction. Shifts may vary based on business needs. Must be able to work any day of the week and any shift, including holidays and weekends. Must be able to handle intoxicated guests in a professional manner and according to policy. Must be able to bend, twist, turn, push and pull, as well as lift and carry above/below the shoulders a minimum of 50 lbs. QUALIFICATIONS: Previous host/hostess experience preferred. Previous experience with restaurant reservation system and/or Open Table preferred. Must be 18 years of age. High School Diploma or equivalent required. Must obtain a Food Handlers certificate from County Health Department. Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business. Must pass background check. Must present a neat and professional appearance. Work requires professional interactions with customers, public and co-workers. Requires excellent ability interpersonal and communication skills. Works well with others, especially other server assistants, wait people, bartenders, cooks, supervisors, etc. DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Mar 01, 2024
Full time
The primary responsibility of the Host/Hostess is to ensure guests are cheerfully greeted, whether in person or on the phone, and to seat arriving guests in a timely manner. They also serve as the restaurant's first and last impression and must make sure guests thoroughly enjoy their dining experience. ESSENTIAL JOB FUNCTIONS: (includes but is not limited to the following) Must demonstrate pride, attention to detail and have knowledge in all aspects of restaurant (i.e. menu items, food prep, service standards, bar concept, etc.) Follows all applicable safety procedures Follows all standard operating procedures Perform other related duties as assigned and requested. Manages reservation function by using existing reservation system, receiving and recording reservations, calling guests to confirm reservations, verifying special requests, and mentioning specials or promotions to guests. Before the shift, communicates reservations and anticipated business levels to Chef and Management. Coordinates with Lead Host in booking and arranging any and all large parties. Before the shift, communicates with Chef for all special needs and requests of all guests, especially 7 Stars and Diamond guests. (i.e. Special celebrations) Communicates guests' comps and any comping issues with Casino Hosts before and during the shift. Ensures menus are cleaned on a daily basis and communicates any menu maintenance issues with Management. Monitors cleanliness and organization of host podium and surrounding entrance area. Shows guests to their table, provides menus and initial introduction. Ensures fair distribution of tables by serving as the primary coordinator between the server staff and the door staff. Oversees, stocks and maintains retail area for Gordon Ramsay merchandise. Assists other Hosts in accordance with the Host job description. Is at all times appropriately groomed and wears the uniform provided Work requires schedule flexibility which may include nights, weekends, holidays, and overtime as needed.PERFORMANCE REQUIREMENTS: (knowledge, skills, and abilities) Ability to read, write and understand English. Ability to communicate effectively and establish and maintain effective working relationships with guests, staff and management. Maintains excellent organization of reservations Ability to remember and use guests' names when greeting regular customers Knowledge, understanding and compliance of policies and procedures, service expectations, job descriptions, daily memorandums, chemical labels and other instructions. Promotes casino events, property services and promotional campaigns Must be able to work individually and as part of a team in collaboration with others Meets attendance guidelines of the job and adhering to regulatory, departmental and company policies.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Ability to work from a standing and walking position for extended periods of time. Ability to perform reaching and stooping motions repeatedly. Visual ability needed to accurately provide guest service Ability to work at a fast pace, high volume environment involving constant public interaction. Shifts may vary based on business needs. Must be able to work any day of the week and any shift, including holidays and weekends. Must be able to handle intoxicated guests in a professional manner and according to policy. Must be able to bend, twist, turn, push and pull, as well as lift and carry above/below the shoulders a minimum of 50 lbs. QUALIFICATIONS: Previous host/hostess experience preferred. Previous experience with restaurant reservation system and/or Open Table preferred. Must be 18 years of age. High School Diploma or equivalent required. Must obtain a Food Handlers certificate from County Health Department. Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business. Must pass background check. Must present a neat and professional appearance. Work requires professional interactions with customers, public and co-workers. Requires excellent ability interpersonal and communication skills. Works well with others, especially other server assistants, wait people, bartenders, cooks, supervisors, etc. DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Perkins Restaurant & Bakery - Dan Esmond
Lawrence, Kansas
At Perkins Restaurant & Bakery our employees are part of the Perkins extended family and the families we serve. And you'll be responsible for making special days memorable and everyday meals something extraordinary. At Perkins where we've experienced years of success through ensuring 100% guest satisfaction on every visit. If you want to work and grow with a company who has a proven track record of success, has an unmatched commitment to their employees and employees the best in the industry, you are in the right place! We respect one another for our talent, creativity and individual differences. We bring our greatest individual strengths to achieve success as a team. If career growth is what you are looking for- we got that too! SUMMARY OF POSITION Provides friendly and efficient service to guests according to company policies, procedures, programs and performance standards. Performs all duties to maximize guest satisfaction and quality of work environment as directed by Manager on Duty. Controls the flow of business in the dining room so guests feel welcome and comfortable. Check out Guests at the register. Provides genuine hospitality to each guest ensuring their dining experience is highly satisfactory. Assist Crew Members Processes To-Go orders Maintains guests' needs throughout their dining experience by assisting servers with pre bussing procedures Sweeps floor around tables to assist servers were needed Performs side work during shift downtime including but not limited to; rolling silverware, restocking cleaning works stations and bussing tables, etc. Provides assistance to all servers and bus persons in order to execute service standards. Ensures 100% guest satisfaction on every visit. Communicates with Manager on Duty and coworkers regarding product/service deficiencies, equipment, safety problems. Etc. Keeps General Manager and Manager on Duty informed of problems and/or issues and proposes alternative solutions for consideration. PHYSICAL REQUIREMENTS/ENVIRONMENT/WORKING CONDITIONS Extensive standing and walking for up to 8 hours Must be able to see at a distance (20) feet, at close range (12 inches), distinguish between shapes and utilize peripheral vision to avoid hazards. Must be able to communicate clearly Exposure to heat, steam, smoke, cold Reaching heights of approximately 6 feet and depts. of 2 - 3 feet. Must have high level of mobility/flexibility in space provided Must have time management skills Must be able to read, write and perform addition/subtraction calculations Must be able to control and utilize fingers to write, slice chop and operate equipment. Must be able to fit through openings 30" wide Must be able to work irregular hours under heavy pressure/stress during busy times Bending, reaching, walking Carrying trays of food products weighing about 50 pounds for distances up to 30 feet Lifting up to 50 pounds Exposure to dish and cleaning chemicals SUPERVISION RECEIVED: Receives direction and training from Manager on duty as to the specific procedures and assignments. KNOWLEDGE AND SKILL REQUIRED: Basic skills such as sanitation, safety, and customer service can be taught through in house training. EXPERIENCE REQUIRED: None Disclaimer This position description in not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with job. It is intended, however, to be an accurate reflection of those principle job elements essential for making decisions related to job performance, employee development and compensation. As such, the incumbent may perform other duties and responsibilities as required. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Perkins Corporate.
Mar 26, 2024
Full time
At Perkins Restaurant & Bakery our employees are part of the Perkins extended family and the families we serve. And you'll be responsible for making special days memorable and everyday meals something extraordinary. At Perkins where we've experienced years of success through ensuring 100% guest satisfaction on every visit. If you want to work and grow with a company who has a proven track record of success, has an unmatched commitment to their employees and employees the best in the industry, you are in the right place! We respect one another for our talent, creativity and individual differences. We bring our greatest individual strengths to achieve success as a team. If career growth is what you are looking for- we got that too! SUMMARY OF POSITION Provides friendly and efficient service to guests according to company policies, procedures, programs and performance standards. Performs all duties to maximize guest satisfaction and quality of work environment as directed by Manager on Duty. Controls the flow of business in the dining room so guests feel welcome and comfortable. Check out Guests at the register. Provides genuine hospitality to each guest ensuring their dining experience is highly satisfactory. Assist Crew Members Processes To-Go orders Maintains guests' needs throughout their dining experience by assisting servers with pre bussing procedures Sweeps floor around tables to assist servers were needed Performs side work during shift downtime including but not limited to; rolling silverware, restocking cleaning works stations and bussing tables, etc. Provides assistance to all servers and bus persons in order to execute service standards. Ensures 100% guest satisfaction on every visit. Communicates with Manager on Duty and coworkers regarding product/service deficiencies, equipment, safety problems. Etc. Keeps General Manager and Manager on Duty informed of problems and/or issues and proposes alternative solutions for consideration. PHYSICAL REQUIREMENTS/ENVIRONMENT/WORKING CONDITIONS Extensive standing and walking for up to 8 hours Must be able to see at a distance (20) feet, at close range (12 inches), distinguish between shapes and utilize peripheral vision to avoid hazards. Must be able to communicate clearly Exposure to heat, steam, smoke, cold Reaching heights of approximately 6 feet and depts. of 2 - 3 feet. Must have high level of mobility/flexibility in space provided Must have time management skills Must be able to read, write and perform addition/subtraction calculations Must be able to control and utilize fingers to write, slice chop and operate equipment. Must be able to fit through openings 30" wide Must be able to work irregular hours under heavy pressure/stress during busy times Bending, reaching, walking Carrying trays of food products weighing about 50 pounds for distances up to 30 feet Lifting up to 50 pounds Exposure to dish and cleaning chemicals SUPERVISION RECEIVED: Receives direction and training from Manager on duty as to the specific procedures and assignments. KNOWLEDGE AND SKILL REQUIRED: Basic skills such as sanitation, safety, and customer service can be taught through in house training. EXPERIENCE REQUIRED: None Disclaimer This position description in not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with job. It is intended, however, to be an accurate reflection of those principle job elements essential for making decisions related to job performance, employee development and compensation. As such, the incumbent may perform other duties and responsibilities as required. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Perkins Corporate.
Maintaining cleanliness and order of the dining room, deck, and lounge • Bussing tables in a timely and efficient manner • Resetting tables in a uniformly and clean manner • When wiping down tables make sure to bring one wet and one dry rag. It's not a pleasant dining experience sitting at a wet table. • Providing water service to guests upon arrival of tables and during the guest dining experience • Assisting all team members of the restaurant- including hostesses, bartenders, servers, managers, and kitchen members • Making sure Ice Bins & Sani-bottles are filled and maintained throughout shift • Unloading dishes in a uniformly organized manner into the dish tank Job Types: (Seasonal) Full-time and Part-time Restaurant experience a plus however we will train the right people Wages $3.93 to $6.00 plus tips
Mar 25, 2024
Full time
Maintaining cleanliness and order of the dining room, deck, and lounge • Bussing tables in a timely and efficient manner • Resetting tables in a uniformly and clean manner • When wiping down tables make sure to bring one wet and one dry rag. It's not a pleasant dining experience sitting at a wet table. • Providing water service to guests upon arrival of tables and during the guest dining experience • Assisting all team members of the restaurant- including hostesses, bartenders, servers, managers, and kitchen members • Making sure Ice Bins & Sani-bottles are filled and maintained throughout shift • Unloading dishes in a uniformly organized manner into the dish tank Job Types: (Seasonal) Full-time and Part-time Restaurant experience a plus however we will train the right people Wages $3.93 to $6.00 plus tips
Full Time Host Cashier District Idabel Pay Rate: $12.00 (hourly) Shift: Evening Shift Schedule: Days Vary Weekly Earned Wage Access is an option for this position. Job Purpose or Objective(s): Greet restaurant patrons and answer phone calls. Assure patrons are seated promptly assuring that guests have a favorable dining experience. You will report to the Venue Manager. Primary Tasks: You will ensure guest recognition by remembering names, faces, and information that makes each guest feel unique. Answer menu questions posed by patrons. Distribute the seating as equally as possible among all food servers. Receive cash from customers in payment for meals. Operate cash register. Make change and issues receipts or tickets to customer. Read and record totals shown on cash register tape and verify against cash on hand. You may pre-bus and full bus tables during peak periods. Promote current casino events and programs and give guests directions to all casino areas. Resolve minor guest complaints in a manner consistent with departmental philosophy. Monitor dining room to make sure it is maintained and floor is free of debris. Some venues may require the Host/Cashier to prepare sandwiches, coffee, pastries, and other menu items. Perform other responsibilities as may be assigned. Job Requirements: speak, read, and write English. handle cash responsibly. calculate basic math functions as they relate to POS cash/credit transactions, cash reconciliation and product inventory. 1+ years experience in a, high-volume fine dining or casual restaurant. About the Choctaw Nation The Choctaw Nation is the third-largest Indian nation in the United States, with over 200,000 tribal members and more than 11,000 employees. The first tribe over the Trail of Tears, historic boundaries are in the southeast corner of Oklahoma. The Choctaw Nation's vision, "Living out the Chahta Spirit of faith, family and culture," is evident as it continues to focus on providing opportunities for growth and prosperity. Benefits Free gym membership Free access to employee health clinic Free lunch for casino & resort associates Earned wages access once per week for hourly Associates Pet insurance Paid vacation / sick time Medical / Dental / Vision 401(K) with company match College tuition reimbursement Short-term disability, long-term disability, and family leave Employee assistance program Employee prescription program CNO Paid Life Insurance Teladoc On Site Dental Clinics (Jet Dental) On Site Mammogram Services Free diabetes and hypertension monitoring benefit (Livongo) Accolade- Concierge Benefits Program Wellness Program that equals savings on health insurance cost (Virgin Pulse) Maternity Care Program (Benefits provided by the Choctaw Nation are based on employment classification) CNO was selected as a winner in both HRDUS' and Forbes' 2022 "Employer of Choice" competitions: Choctaw Nation of Oklahoma received recognition as one of six Best Places to Work in the United States as selected by HRDUS Choctaw Casinos & Resorts received recognition from Forbes as a Best Employer for Diversity in the Travel & Leisure category. Forbes also recognized the Choctaw Casino and Resorts as one of America's Best Employers for New Graduates. Job Identification: 7472 Job Category: Food and Beverage Posting Date: 03/22/2024, 5:38 PM Job Schedule: Full time Job Shift: Evening Shift On-Site/Remote: On-Site
Mar 24, 2024
Full time
Full Time Host Cashier District Idabel Pay Rate: $12.00 (hourly) Shift: Evening Shift Schedule: Days Vary Weekly Earned Wage Access is an option for this position. Job Purpose or Objective(s): Greet restaurant patrons and answer phone calls. Assure patrons are seated promptly assuring that guests have a favorable dining experience. You will report to the Venue Manager. Primary Tasks: You will ensure guest recognition by remembering names, faces, and information that makes each guest feel unique. Answer menu questions posed by patrons. Distribute the seating as equally as possible among all food servers. Receive cash from customers in payment for meals. Operate cash register. Make change and issues receipts or tickets to customer. Read and record totals shown on cash register tape and verify against cash on hand. You may pre-bus and full bus tables during peak periods. Promote current casino events and programs and give guests directions to all casino areas. Resolve minor guest complaints in a manner consistent with departmental philosophy. Monitor dining room to make sure it is maintained and floor is free of debris. Some venues may require the Host/Cashier to prepare sandwiches, coffee, pastries, and other menu items. Perform other responsibilities as may be assigned. Job Requirements: speak, read, and write English. handle cash responsibly. calculate basic math functions as they relate to POS cash/credit transactions, cash reconciliation and product inventory. 1+ years experience in a, high-volume fine dining or casual restaurant. About the Choctaw Nation The Choctaw Nation is the third-largest Indian nation in the United States, with over 200,000 tribal members and more than 11,000 employees. The first tribe over the Trail of Tears, historic boundaries are in the southeast corner of Oklahoma. The Choctaw Nation's vision, "Living out the Chahta Spirit of faith, family and culture," is evident as it continues to focus on providing opportunities for growth and prosperity. Benefits Free gym membership Free access to employee health clinic Free lunch for casino & resort associates Earned wages access once per week for hourly Associates Pet insurance Paid vacation / sick time Medical / Dental / Vision 401(K) with company match College tuition reimbursement Short-term disability, long-term disability, and family leave Employee assistance program Employee prescription program CNO Paid Life Insurance Teladoc On Site Dental Clinics (Jet Dental) On Site Mammogram Services Free diabetes and hypertension monitoring benefit (Livongo) Accolade- Concierge Benefits Program Wellness Program that equals savings on health insurance cost (Virgin Pulse) Maternity Care Program (Benefits provided by the Choctaw Nation are based on employment classification) CNO was selected as a winner in both HRDUS' and Forbes' 2022 "Employer of Choice" competitions: Choctaw Nation of Oklahoma received recognition as one of six Best Places to Work in the United States as selected by HRDUS Choctaw Casinos & Resorts received recognition from Forbes as a Best Employer for Diversity in the Travel & Leisure category. Forbes also recognized the Choctaw Casino and Resorts as one of America's Best Employers for New Graduates. Job Identification: 7472 Job Category: Food and Beverage Posting Date: 03/22/2024, 5:38 PM Job Schedule: Full time Job Shift: Evening Shift On-Site/Remote: On-Site
Summary of Position: Serve members, bread, water and butter upon their arrival, and provide refills as needed. Remove used tableware between courses; clear and reset tables after members leave. Duties & Responsibilities: Obtain service area assignment at the beginning of each shift. Promptly greet members as they are seated and bring bread, butter and water to table. Remove used tableware between courses and provide tableware for next course. Clear tables after members. Take tableware to dish room and place silverware, dishes, glassware, etc. in appropriate areas for washing. Between seating's promptly clean table tops, chairs and booths. Check floor and clean as required. Reset and arrange tabletop. Inspect assigned restroom every 30 minutes and clean as needed. Respond appropriately to member requests. Communicate member requests to server as needed. Communicate with server and hostess to assure efficient seating, table utilization and customer service. Assist server as needed with food delivery, especially with large parties and during peak periods. Thank members as they are leaving Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor. Qualifications: Previous restaurant, catering, or buffet experience required. Must be able to communicate clearly in English with managers, kitchen and dining room personnel, members and guests. (Spanish helpful) Be able to lift, reach, bend and stoop. Be able to work in a standing position for long periods of time (up to 5 hours).
Mar 23, 2024
Full time
Summary of Position: Serve members, bread, water and butter upon their arrival, and provide refills as needed. Remove used tableware between courses; clear and reset tables after members leave. Duties & Responsibilities: Obtain service area assignment at the beginning of each shift. Promptly greet members as they are seated and bring bread, butter and water to table. Remove used tableware between courses and provide tableware for next course. Clear tables after members. Take tableware to dish room and place silverware, dishes, glassware, etc. in appropriate areas for washing. Between seating's promptly clean table tops, chairs and booths. Check floor and clean as required. Reset and arrange tabletop. Inspect assigned restroom every 30 minutes and clean as needed. Respond appropriately to member requests. Communicate member requests to server as needed. Communicate with server and hostess to assure efficient seating, table utilization and customer service. Assist server as needed with food delivery, especially with large parties and during peak periods. Thank members as they are leaving Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor. Qualifications: Previous restaurant, catering, or buffet experience required. Must be able to communicate clearly in English with managers, kitchen and dining room personnel, members and guests. (Spanish helpful) Be able to lift, reach, bend and stoop. Be able to work in a standing position for long periods of time (up to 5 hours).
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Welcome to wine country luxury. In the food and wine capital of North America, Four Seasons welcomes you to a one-of-a-kind wine country resort set within a world-class vineyard. Discover innovative and seasonal cuisine at Michelin-starred Auro, holistic spa rituals at Spa Talisa and thoughtfully personalized Four Seasons service. Raise a glass to all the best in life as you soak in magnificent views of Napa Valley from this Forbes Travel Guide Five-Star resort. We're Hiring! We're recruiting for a Host/Hostess. Be the first radiant face our guests see when they visit us! If you love interacting with others, keep reading to learn more about this position. Ohh and did you know? Four Seasons Resort and Residences will feature two exciting restaurants: Truss Restaurant + Bar AND the awarded Michelin Star fine dining restaurant Auro. The Position/Role The Host is an essential member of the team. The Host is expected to embody the hospitality, charm and professionalism of our organization. They will be a part of a team responsible for putting Truss and Auro on the map. The Host is the guest's first impression of the restaurant, with knowledge of menus, menu ingredients and guest preferences. The Host will seat guests while coordinating guest reservations and manage the restaurant flow to ensure correct pacing, respond to inquiries and interactions in an efficient, courteous and professional manner to achieve maximum customer satisfaction while complying with all Four Seasons' policies. Responsibilities Seat guests promptly at a table pre-set for the number in the party and according to guest preference and service sequence and standards. Set up host/hostess stand, review guest reservation book, and make recommendations as to the set-up of the room, maintain a station chart and cover count for the restaurant while recognizing the maximum workload capacity of each server in order to meet Four Seasons Service standards. Use the available software to manage the restaurant capacity and guest profiles while communicating these to the Restaurant and Management Team. Answer telephones and emails according to Four Seasons standards and take guest reservations or provide information regarding the restaurant or any other hotel service. Anticipate the needs of guests, respond accordingly to guest inquiries or problems, and recognize regular guests by name and utilize the guest's name consistently. Inspect and maintain daily menus to ensure quality, condition and appearance while developing a complete working knowledge of all menu items and daily specials. Comply with Four Seasons' Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact. Work harmoniously and professionally with co-workers and supervisors. Complete special projects (menu changes, signage, etc.) as instructed. Ensure proper table set-up and make minor adjustments as needed. Take guests orders. Plate and prepare food items. Perform other tasks or projects as assigned by management. Assists with responsibilities and duties in the absence of or due to heavy volume in areas of Food & Beverage when needed. Who You Are High School education or equivalent experience. Six to twelve months of restaurant, food and beverage, or equivalent experience is required. Must of Food Handlers Permit and Responsible Beverage Service (RBS) Permit. Knowledge of Napa Valley and surrounding areas, highly desirable, however not required. Must be flexible with schedule - Able to work weekdays, weekends, holidays, evening/overnight shifts. Ability to carry and balance a tray. Ability to accurately process cash and credit card transactions. Ability to multi-task in a high volume and demanding environment. Strong computer skills. Strong problem solving skills, ability to handle difficult situations and guests. Requires reading, writing and oral proficiency in the English language. Valid driver's license and clean driving record. This position is not eligible for work sponsorship/visa. Candidates must possess valid US work authorization. About the company Four Seasons prides itself on the commitment to the Golden Rule philosophy, and strives to provide the best possible experience for both our guests and employees. Our employee-centric approach will have you feeling like family in no time! Benefits & Compensation Information Four Seasons Resort and Residences Napa Valley employees can enjoy: Hourly: $22.90 Competitive Salary & Benefits Cigna medical and dental benefit options 8 weeks of New Parental Leave Pay Excellent Training and Development opportunities Complimentary accommodation at other Four Seasons Hotels and Resorts Complimentary Employee Meals 401k Retirement Plans To apply, please click on the "APPLY" button and create an account. There will be a short questionnaire for you to complete and a section for you to attach your Resume/CV and Cover Letter. Please attach your Resume/CV in PDF or Word format. Applications/Resumes will only be accepted on this website. Please do not email your information. Thank you for your understanding. FOUR SEASONS HOTELS & RESORTS Four Seasons is dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. The deeply instilled Four Seasons culture is personified by its employees - people who share a single focus and are inspired to offer great service. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating every one we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us, discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. Learn more about what it is like to work at Four Seasons, visit us: If you are a qualified individual with a disability or disabled veteran and need a reasonable accommodation to use or access our online system, please contact our People + Culture Office at . Four Seasons is an Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. To access the 'EEOC is The Law' Information poster please visit this website: Know Your Rights. Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -
Mar 21, 2024
Full time
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Welcome to wine country luxury. In the food and wine capital of North America, Four Seasons welcomes you to a one-of-a-kind wine country resort set within a world-class vineyard. Discover innovative and seasonal cuisine at Michelin-starred Auro, holistic spa rituals at Spa Talisa and thoughtfully personalized Four Seasons service. Raise a glass to all the best in life as you soak in magnificent views of Napa Valley from this Forbes Travel Guide Five-Star resort. We're Hiring! We're recruiting for a Host/Hostess. Be the first radiant face our guests see when they visit us! If you love interacting with others, keep reading to learn more about this position. Ohh and did you know? Four Seasons Resort and Residences will feature two exciting restaurants: Truss Restaurant + Bar AND the awarded Michelin Star fine dining restaurant Auro. The Position/Role The Host is an essential member of the team. The Host is expected to embody the hospitality, charm and professionalism of our organization. They will be a part of a team responsible for putting Truss and Auro on the map. The Host is the guest's first impression of the restaurant, with knowledge of menus, menu ingredients and guest preferences. The Host will seat guests while coordinating guest reservations and manage the restaurant flow to ensure correct pacing, respond to inquiries and interactions in an efficient, courteous and professional manner to achieve maximum customer satisfaction while complying with all Four Seasons' policies. Responsibilities Seat guests promptly at a table pre-set for the number in the party and according to guest preference and service sequence and standards. Set up host/hostess stand, review guest reservation book, and make recommendations as to the set-up of the room, maintain a station chart and cover count for the restaurant while recognizing the maximum workload capacity of each server in order to meet Four Seasons Service standards. Use the available software to manage the restaurant capacity and guest profiles while communicating these to the Restaurant and Management Team. Answer telephones and emails according to Four Seasons standards and take guest reservations or provide information regarding the restaurant or any other hotel service. Anticipate the needs of guests, respond accordingly to guest inquiries or problems, and recognize regular guests by name and utilize the guest's name consistently. Inspect and maintain daily menus to ensure quality, condition and appearance while developing a complete working knowledge of all menu items and daily specials. Comply with Four Seasons' Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact. Work harmoniously and professionally with co-workers and supervisors. Complete special projects (menu changes, signage, etc.) as instructed. Ensure proper table set-up and make minor adjustments as needed. Take guests orders. Plate and prepare food items. Perform other tasks or projects as assigned by management. Assists with responsibilities and duties in the absence of or due to heavy volume in areas of Food & Beverage when needed. Who You Are High School education or equivalent experience. Six to twelve months of restaurant, food and beverage, or equivalent experience is required. Must of Food Handlers Permit and Responsible Beverage Service (RBS) Permit. Knowledge of Napa Valley and surrounding areas, highly desirable, however not required. Must be flexible with schedule - Able to work weekdays, weekends, holidays, evening/overnight shifts. Ability to carry and balance a tray. Ability to accurately process cash and credit card transactions. Ability to multi-task in a high volume and demanding environment. Strong computer skills. Strong problem solving skills, ability to handle difficult situations and guests. Requires reading, writing and oral proficiency in the English language. Valid driver's license and clean driving record. This position is not eligible for work sponsorship/visa. Candidates must possess valid US work authorization. About the company Four Seasons prides itself on the commitment to the Golden Rule philosophy, and strives to provide the best possible experience for both our guests and employees. Our employee-centric approach will have you feeling like family in no time! Benefits & Compensation Information Four Seasons Resort and Residences Napa Valley employees can enjoy: Hourly: $22.90 Competitive Salary & Benefits Cigna medical and dental benefit options 8 weeks of New Parental Leave Pay Excellent Training and Development opportunities Complimentary accommodation at other Four Seasons Hotels and Resorts Complimentary Employee Meals 401k Retirement Plans To apply, please click on the "APPLY" button and create an account. There will be a short questionnaire for you to complete and a section for you to attach your Resume/CV and Cover Letter. Please attach your Resume/CV in PDF or Word format. Applications/Resumes will only be accepted on this website. Please do not email your information. Thank you for your understanding. FOUR SEASONS HOTELS & RESORTS Four Seasons is dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. The deeply instilled Four Seasons culture is personified by its employees - people who share a single focus and are inspired to offer great service. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating every one we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us, discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. Learn more about what it is like to work at Four Seasons, visit us: If you are a qualified individual with a disability or disabled veteran and need a reasonable accommodation to use or access our online system, please contact our People + Culture Office at . Four Seasons is an Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. To access the 'EEOC is The Law' Information poster please visit this website: Know Your Rights. Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -