Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! Location Description Come be a part of something bigger! Pyramid Global Hospitality is a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home. Here are just some of the great benefits we offer: • Full Time employees have access to Medical and Dental insurance to fit your needs • Pyramid Global Learning (You can grow both personally and professionally through on-line webinars and self-study courses) • 401K match (Let us help you build your financial future) • Companywide Hotel Room Discounts (Who doesn't love to get away) • Paid Time Off • Employee Assistance Program (We are here to support you) • Employee family events (bring the kids!) • Partnerships and discounts with major retailers such as AT&T, Verizon and Dish to name a few • Many more, please inquire for more details Join the Margaritaville Lake Resort, Lake Conroe Houston and love where you work! It's the first Margaritaville in Texas and we welcome you to the one and only lake resort on Lake Conroe in Montgomery, Texas. Overview The Banquet Sous Chef will maintain direct oversight of all aspects related to culinary operations throughout the portfolio. Directly collaborating with the Executive Chef , this individual will bring value through supporting and driving revenue targets, identifying expense efficiencies, attracting and nurturing talent as well as fostering relationships with property operators, owners and business partners. The Banquet Sous Chef shall strive to provide exceptional service to both internal and external guests at all times. Essential Job Functions: Supervises the performance, attendance, attitudes, appearance and conduct of the culinary team operates the kitchen within budget guidelines Collaboratively works with Restaurant Managers to exceed guest expectations Routinely solicits feedback from guests in the dining room Must be able to professionally communicate with all team members Consistently practice safe and sanitary food handling techniques Enforces workstation and equipment safety and cleanliness Maintain complete knowledge of and comply with all departmental policies/service procedures/standards. Maintain positive guest relations at all times. Be familiar with all Hotel services/features and local attractions/activities to respond to guest inquiries accurately. Resolve guest complaints, ensuring guest satisfaction. Meet with Executive Chef to review schedules, assignments, anticipated business levels, changes and other information pertinent to the job performance. Communicate additions or changes to the assignments as they arise throughout the shift. Take physical inventory of specific food items for daily inventory. Review the market list. Requisition the day's supplies and ensure that they are received and stored correctly. Communicate needs with Purchasing and Storeroom personnel. Ensure quality of products received. Ensure that staff report to work as scheduled; document any late or absent employees. Coordinate breaks for staff. Inspect grooming and attire of staff; rectify any deficiencies. Check and ensure that all opening duties are completed to standard. Ensure that all staff prepare menu items following recipes and yield guides, according to department standards. Monitor performance of staff and ensure all procedures are completed to the department standards; rectify deficiencies with respective personnel. Work on line during service and assist wherever needed. Be aware of any shortages and make arrangements before the item runs out. Conduct a frequent walk- through of each Kitchen area and direct respective personnel to correct any deficiencies. Ensure that quality and details are being maintained. Inspect the cleanliness of the line, floor, all Kitchen stations. Direct staff to rectify any deficiencies. Ensure that staff maintain and strictly abide by State sanitation/Health regulations and Hotel requirements. Maintain proper storage procedures as specified by Health Department and Hotel requirements. Instruct staff in the correct usage and care of all machinery in the Kitchen operation, stressing safety. Complete work orders for maintenance repairs and submit to Engineering. Contact Engineering directly for urgent repairs. Develop new menu items, test and write recipes. Assist Catering Department with developing special menus for functions; meet with clients as requested. Supervise and direct the organization and preparation of food for the Employee Cafeteria. Review sales and food cost daily; resolve any discrepancies with the Controller. Minimize waste and maintain controls to attain forecasted food and labor costs. Ensure that excess items are utilized efficiently. Monitor and ensure that all closing duties are completed to standard before staff sign out. Foster and promote a cooperative working climate, maximizing productivity and employee morale. Qualifications Experience and Education: Able to work flexible hours and days Two year culinary arts degree required Minimum of three years related experience Three to five years of Supervisory experience preferred Knowledge of food safety, sanitation, food products, and food service equipment Previous experience maintaining professional and respectful work relationships Job Requirements: Must be a United States citizen or possess a valid work permit Must have up to date Food Handlers Certification Must have complete understanding of the fundamentals of the culinary operation Must be able to accurately follow instructions, both verbally and written Must be able to work with an around kitchen equipment Must provide own culinary knives Must be able to work with and around a diverse group of food, seasonings, etc. Must possesses excellent communication skills Must be professional in appearance and demeanor Must be able to work under pressure Must be able to work in a fast paced environment Must have excellent listening skills Must always ensure a teamwork environment Ability to work a flexible schedule that may include evenings, weekends and holidays Must have the ability to deal effectively and interact well with the guests and associates Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner Must have a passion for creating an exceptional experience for all guests Working Conditions: While primarily an indoor job, must be able to work at outdoor locations on occasion, walking on uneven surfaces; Must be able to work in either hot or cold conditions Must be able to stand on feet and walk throughout the day Must be able to frequently lift and carry up to 50+ lbs. & occasionally lift, carry, push & pull up to 75 lbs; Must be able to perform simple grasping, fine manipulation, reaching and repetitive hand & arm movements constantly; squeezing and overhead reaching occasionally Must be able to twist and bend frequently, and squat occasionally
Mar 27, 2024
Full time
Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! Location Description Come be a part of something bigger! Pyramid Global Hospitality is a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home. Here are just some of the great benefits we offer: • Full Time employees have access to Medical and Dental insurance to fit your needs • Pyramid Global Learning (You can grow both personally and professionally through on-line webinars and self-study courses) • 401K match (Let us help you build your financial future) • Companywide Hotel Room Discounts (Who doesn't love to get away) • Paid Time Off • Employee Assistance Program (We are here to support you) • Employee family events (bring the kids!) • Partnerships and discounts with major retailers such as AT&T, Verizon and Dish to name a few • Many more, please inquire for more details Join the Margaritaville Lake Resort, Lake Conroe Houston and love where you work! It's the first Margaritaville in Texas and we welcome you to the one and only lake resort on Lake Conroe in Montgomery, Texas. Overview The Banquet Sous Chef will maintain direct oversight of all aspects related to culinary operations throughout the portfolio. Directly collaborating with the Executive Chef , this individual will bring value through supporting and driving revenue targets, identifying expense efficiencies, attracting and nurturing talent as well as fostering relationships with property operators, owners and business partners. The Banquet Sous Chef shall strive to provide exceptional service to both internal and external guests at all times. Essential Job Functions: Supervises the performance, attendance, attitudes, appearance and conduct of the culinary team operates the kitchen within budget guidelines Collaboratively works with Restaurant Managers to exceed guest expectations Routinely solicits feedback from guests in the dining room Must be able to professionally communicate with all team members Consistently practice safe and sanitary food handling techniques Enforces workstation and equipment safety and cleanliness Maintain complete knowledge of and comply with all departmental policies/service procedures/standards. Maintain positive guest relations at all times. Be familiar with all Hotel services/features and local attractions/activities to respond to guest inquiries accurately. Resolve guest complaints, ensuring guest satisfaction. Meet with Executive Chef to review schedules, assignments, anticipated business levels, changes and other information pertinent to the job performance. Communicate additions or changes to the assignments as they arise throughout the shift. Take physical inventory of specific food items for daily inventory. Review the market list. Requisition the day's supplies and ensure that they are received and stored correctly. Communicate needs with Purchasing and Storeroom personnel. Ensure quality of products received. Ensure that staff report to work as scheduled; document any late or absent employees. Coordinate breaks for staff. Inspect grooming and attire of staff; rectify any deficiencies. Check and ensure that all opening duties are completed to standard. Ensure that all staff prepare menu items following recipes and yield guides, according to department standards. Monitor performance of staff and ensure all procedures are completed to the department standards; rectify deficiencies with respective personnel. Work on line during service and assist wherever needed. Be aware of any shortages and make arrangements before the item runs out. Conduct a frequent walk- through of each Kitchen area and direct respective personnel to correct any deficiencies. Ensure that quality and details are being maintained. Inspect the cleanliness of the line, floor, all Kitchen stations. Direct staff to rectify any deficiencies. Ensure that staff maintain and strictly abide by State sanitation/Health regulations and Hotel requirements. Maintain proper storage procedures as specified by Health Department and Hotel requirements. Instruct staff in the correct usage and care of all machinery in the Kitchen operation, stressing safety. Complete work orders for maintenance repairs and submit to Engineering. Contact Engineering directly for urgent repairs. Develop new menu items, test and write recipes. Assist Catering Department with developing special menus for functions; meet with clients as requested. Supervise and direct the organization and preparation of food for the Employee Cafeteria. Review sales and food cost daily; resolve any discrepancies with the Controller. Minimize waste and maintain controls to attain forecasted food and labor costs. Ensure that excess items are utilized efficiently. Monitor and ensure that all closing duties are completed to standard before staff sign out. Foster and promote a cooperative working climate, maximizing productivity and employee morale. Qualifications Experience and Education: Able to work flexible hours and days Two year culinary arts degree required Minimum of three years related experience Three to five years of Supervisory experience preferred Knowledge of food safety, sanitation, food products, and food service equipment Previous experience maintaining professional and respectful work relationships Job Requirements: Must be a United States citizen or possess a valid work permit Must have up to date Food Handlers Certification Must have complete understanding of the fundamentals of the culinary operation Must be able to accurately follow instructions, both verbally and written Must be able to work with an around kitchen equipment Must provide own culinary knives Must be able to work with and around a diverse group of food, seasonings, etc. Must possesses excellent communication skills Must be professional in appearance and demeanor Must be able to work under pressure Must be able to work in a fast paced environment Must have excellent listening skills Must always ensure a teamwork environment Ability to work a flexible schedule that may include evenings, weekends and holidays Must have the ability to deal effectively and interact well with the guests and associates Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner Must have a passion for creating an exceptional experience for all guests Working Conditions: While primarily an indoor job, must be able to work at outdoor locations on occasion, walking on uneven surfaces; Must be able to work in either hot or cold conditions Must be able to stand on feet and walk throughout the day Must be able to frequently lift and carry up to 50+ lbs. & occasionally lift, carry, push & pull up to 75 lbs; Must be able to perform simple grasping, fine manipulation, reaching and repetitive hand & arm movements constantly; squeezing and overhead reaching occasionally Must be able to twist and bend frequently, and squat occasionally
ABOUT STANFORD UNIVERSITY AND RESIDENTIAL & DINING ENTERPRISES: Stanford University, located between San Francisco and San Jose in the heart of California's Silicon Valley, is one of the world's leading teaching and research universities. Since its opening in 1891, Stanford has been dedicated to finding solutions to big challenges and to preparing students for leadership in a complex world. Residential & Dining Enterprises (R&DE), the largest auxiliary organization at Stanford University, supports the academic mission of the University by providing high-quality services to students and other members of the university community. The department has an annual operating budget of over $350M, operates 24/7/365, and oversees a $3B asset portfolio comprising a 7 million sq. ft. physical plant across the campus. In autumn quarter of the 2021-22 academic year, R&DE will return to providing housing for over 13,000 students and dependents, serving meals at 17 dining halls, 12 retail locations, and operating athletic concessions and conference operations. Additionally, R&DE comprises 900 FTE staff in the following divisions: Student Housing Operations, Stanford Dining, Stanford Hospitality & Auxiliaries, Stanford Conferences, Maintenance Operations and Capital Projects, and a team of R&DE strategic business partners: Finance & Administration, Information Technology, Human Resources, and Strategic Communications. "Students (Customers) First" is the mantra of R&DE and our strategic goals reflect our commitment to delivering quality and excellence to our constituents every day. In R&DE,"Excellence is defined by aligning our strategic goals and performance with our vision." About Stanford Dining: R&DE Stanford Dining, Hospitality & Auxiliaries (SDHA), a division of Residential & Dining Enterprises, is a best-in-class dining and hospitality program serving over 25,000 meals a day by over 900+ staff in over 100+ locations, including 9 dining halls, 31 self-op row house dining, 7 co-op dining, 4 suite dining, 4 branded concepts, athletic dining, a kosher kitchen, late night dining at Lakeside, 8 cafes, 12 vendor partner programs, 1 commissary production kitchen, a pub, 3 markets, a sweet shop, 7 catering operations, Schwab Executive Dining, 5 athletic concession venues, and 2 teaching kitchens, SDHA also oversees the Stanford Food Institute, the Stanford Flavor Lab, the campus BeWell community gardens, the Stanford Food Pantry, and a staff training and development center. This role is designated as essential and requires incumbents to report to work onsite. Telecommuting is not available for this role. The Dining Mashgiach works as an on-site supervisor and inspector who supervises the kashrut status of Stanford Hillel. This position reports to the Senior General Manager of East Campus, within R&DE Stanford Dining. JOB PURPOSE: Provide functional coordination presence and daily operational oversight of residential dining, retail, or catering services. CORE DUTIES : Responsible for checking of food items including certain vegetables, lettuce, etc. as required by KVH Kosher. Engage in job specific training of front-of-house staff to ensure all Jewish dietary laws are observed. Check that all products delivered by vendors are indeed Kosher as ordered and have been approved by KVH Kosher for use at Stanford Hillel. Assure that all Kashrut Standards, policies and procedure of KVH Kosher are adhered to, and fully implemented in the kitchen, which includes being present in the kitchen while all meals are being prepared and served. Coordinate and confirm cleaning and sanitizing of all work stations, counters, equipment, tables are done within the KVH Kosher standards before shift end. Ensure temperatures are logged at the correct times. Take corrective action if there is a temperature issue. Provide functional coordination for the activities of Hillel foodservice workers, casual employees and students. Be available to talk to customers, answer questions, and resolve any problems students may have in order to provide the most positive experience possible. Complete opening or closing checklist depending on assignment. Oversee clean up to assure that it the dining hall is properly prepared for the next shift (cleaned, restocked, proper set up). Provide oversight in servery, particularly at busy times, to ensure food, plateware, silverware and glassware are kept replenished. Assist to cover for absent workers due to unforeseen conditions requiring immediate response for a period of time. - Other duties may also be assigned MINIMUM REQUIREMENTS: Education & Experience: Associate degree in restaurant management, business, or related field or equivalent and one year of successful institutional food service experience or combination of education or relevant experience. Knowledge, and Abilities: Ability to effectively coordinate and provide oversight to a diverse work staff. Exposure to and success with key customer service competencies, such as the ability to communicate clearly, listen, and empathize with customers while simultaneously adhering to protocols and guidelines. Certifications and Licenses: ServSafe CA Certification. Must be approved by the KVH Kosher, a Division of the Rabbinical Council of San Francisco to provide kosher oversight of the food service operations. Awareness of local, state and federal health and sanitation laws PHYSICAL REQUIREMENTS : Constantly exert well-paced mobility to move quickly to the different areas of the facility as service and production demands require. Frequently bend, stoop, and perform extensive walking. Occasionally exert up to 50 pounds of lifting force and/or a negligible amount of force constantly to move objects. Ability to see and taste food for quality. - Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job. WORKING CONDITIONS: Work flexible and demanding hours. Frequently work long hours completing widely diverse duties. Subjected to wet floors, temperature extremes, and excessive noise. WORK STANDARDS: Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations. Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned. Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide, . The expected pay range for this position is up to $45 per hour DOE. Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location and external market pay for comparable jobs. Why Stanford is for You: Imagine a world without search engines or social platforms. Consider lives saved through first-ever organ transplants and research to cure illnesses. Stanford University has revolutionized the way we live and enriches the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven to impact the future of our legacy. Our culture and unique perks empower you with: Freedom to grow. We offer career development programs, tuition reimbursement, or course auditing. Join a TedTalk, film screening, or listen to a renowned author or global leader speak. A caring culture. We provide superb retirement plans, generous time-off, and family care resources. A healthier you. Climb our rock wall or choose from hundreds of health or fitness classes at our world-class exercise facilities. We also provide excellent health care benefits. Discovery and fun. Stroll through historic sculptures, trails, and museums. Enviable resources. Enjoy free commuter programs, ridesharing incentives, discounts and more The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned. Consistent with its obligations under the law, the university will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job. Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Additional Information Schedule: Full-time Job Code: 7619 Employee Status: Regular Grade: D Requisition ID: 101619 Work Arrangement : On Site
Mar 26, 2024
Full time
ABOUT STANFORD UNIVERSITY AND RESIDENTIAL & DINING ENTERPRISES: Stanford University, located between San Francisco and San Jose in the heart of California's Silicon Valley, is one of the world's leading teaching and research universities. Since its opening in 1891, Stanford has been dedicated to finding solutions to big challenges and to preparing students for leadership in a complex world. Residential & Dining Enterprises (R&DE), the largest auxiliary organization at Stanford University, supports the academic mission of the University by providing high-quality services to students and other members of the university community. The department has an annual operating budget of over $350M, operates 24/7/365, and oversees a $3B asset portfolio comprising a 7 million sq. ft. physical plant across the campus. In autumn quarter of the 2021-22 academic year, R&DE will return to providing housing for over 13,000 students and dependents, serving meals at 17 dining halls, 12 retail locations, and operating athletic concessions and conference operations. Additionally, R&DE comprises 900 FTE staff in the following divisions: Student Housing Operations, Stanford Dining, Stanford Hospitality & Auxiliaries, Stanford Conferences, Maintenance Operations and Capital Projects, and a team of R&DE strategic business partners: Finance & Administration, Information Technology, Human Resources, and Strategic Communications. "Students (Customers) First" is the mantra of R&DE and our strategic goals reflect our commitment to delivering quality and excellence to our constituents every day. In R&DE,"Excellence is defined by aligning our strategic goals and performance with our vision." About Stanford Dining: R&DE Stanford Dining, Hospitality & Auxiliaries (SDHA), a division of Residential & Dining Enterprises, is a best-in-class dining and hospitality program serving over 25,000 meals a day by over 900+ staff in over 100+ locations, including 9 dining halls, 31 self-op row house dining, 7 co-op dining, 4 suite dining, 4 branded concepts, athletic dining, a kosher kitchen, late night dining at Lakeside, 8 cafes, 12 vendor partner programs, 1 commissary production kitchen, a pub, 3 markets, a sweet shop, 7 catering operations, Schwab Executive Dining, 5 athletic concession venues, and 2 teaching kitchens, SDHA also oversees the Stanford Food Institute, the Stanford Flavor Lab, the campus BeWell community gardens, the Stanford Food Pantry, and a staff training and development center. This role is designated as essential and requires incumbents to report to work onsite. Telecommuting is not available for this role. The Dining Mashgiach works as an on-site supervisor and inspector who supervises the kashrut status of Stanford Hillel. This position reports to the Senior General Manager of East Campus, within R&DE Stanford Dining. JOB PURPOSE: Provide functional coordination presence and daily operational oversight of residential dining, retail, or catering services. CORE DUTIES : Responsible for checking of food items including certain vegetables, lettuce, etc. as required by KVH Kosher. Engage in job specific training of front-of-house staff to ensure all Jewish dietary laws are observed. Check that all products delivered by vendors are indeed Kosher as ordered and have been approved by KVH Kosher for use at Stanford Hillel. Assure that all Kashrut Standards, policies and procedure of KVH Kosher are adhered to, and fully implemented in the kitchen, which includes being present in the kitchen while all meals are being prepared and served. Coordinate and confirm cleaning and sanitizing of all work stations, counters, equipment, tables are done within the KVH Kosher standards before shift end. Ensure temperatures are logged at the correct times. Take corrective action if there is a temperature issue. Provide functional coordination for the activities of Hillel foodservice workers, casual employees and students. Be available to talk to customers, answer questions, and resolve any problems students may have in order to provide the most positive experience possible. Complete opening or closing checklist depending on assignment. Oversee clean up to assure that it the dining hall is properly prepared for the next shift (cleaned, restocked, proper set up). Provide oversight in servery, particularly at busy times, to ensure food, plateware, silverware and glassware are kept replenished. Assist to cover for absent workers due to unforeseen conditions requiring immediate response for a period of time. - Other duties may also be assigned MINIMUM REQUIREMENTS: Education & Experience: Associate degree in restaurant management, business, or related field or equivalent and one year of successful institutional food service experience or combination of education or relevant experience. Knowledge, and Abilities: Ability to effectively coordinate and provide oversight to a diverse work staff. Exposure to and success with key customer service competencies, such as the ability to communicate clearly, listen, and empathize with customers while simultaneously adhering to protocols and guidelines. Certifications and Licenses: ServSafe CA Certification. Must be approved by the KVH Kosher, a Division of the Rabbinical Council of San Francisco to provide kosher oversight of the food service operations. Awareness of local, state and federal health and sanitation laws PHYSICAL REQUIREMENTS : Constantly exert well-paced mobility to move quickly to the different areas of the facility as service and production demands require. Frequently bend, stoop, and perform extensive walking. Occasionally exert up to 50 pounds of lifting force and/or a negligible amount of force constantly to move objects. Ability to see and taste food for quality. - Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job. WORKING CONDITIONS: Work flexible and demanding hours. Frequently work long hours completing widely diverse duties. Subjected to wet floors, temperature extremes, and excessive noise. WORK STANDARDS: Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations. Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned. Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide, . The expected pay range for this position is up to $45 per hour DOE. Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location and external market pay for comparable jobs. Why Stanford is for You: Imagine a world without search engines or social platforms. Consider lives saved through first-ever organ transplants and research to cure illnesses. Stanford University has revolutionized the way we live and enriches the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven to impact the future of our legacy. Our culture and unique perks empower you with: Freedom to grow. We offer career development programs, tuition reimbursement, or course auditing. Join a TedTalk, film screening, or listen to a renowned author or global leader speak. A caring culture. We provide superb retirement plans, generous time-off, and family care resources. A healthier you. Climb our rock wall or choose from hundreds of health or fitness classes at our world-class exercise facilities. We also provide excellent health care benefits. Discovery and fun. Stroll through historic sculptures, trails, and museums. Enviable resources. Enjoy free commuter programs, ridesharing incentives, discounts and more The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned. Consistent with its obligations under the law, the university will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job. Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Additional Information Schedule: Full-time Job Code: 7619 Employee Status: Regular Grade: D Requisition ID: 101619 Work Arrangement : On Site
Full Time Host Cashier District Idabel Pay Rate: $12.00 (hourly) Shift: Evening Shift Schedule: Days Vary Weekly Earned Wage Access is an option for this position. Job Purpose or Objective(s): Greet restaurant patrons and answer phone calls. Assure patrons are seated promptly assuring that guests have a favorable dining experience. You will report to the Venue Manager. Primary Tasks: You will ensure guest recognition by remembering names, faces, and information that makes each guest feel unique. Answer menu questions posed by patrons. Distribute the seating as equally as possible among all food servers. Receive cash from customers in payment for meals. Operate cash register. Make change and issues receipts or tickets to customer. Read and record totals shown on cash register tape and verify against cash on hand. You may pre-bus and full bus tables during peak periods. Promote current casino events and programs and give guests directions to all casino areas. Resolve minor guest complaints in a manner consistent with departmental philosophy. Monitor dining room to make sure it is maintained and floor is free of debris. Some venues may require the Host/Cashier to prepare sandwiches, coffee, pastries, and other menu items. Perform other responsibilities as may be assigned. Job Requirements: speak, read, and write English. handle cash responsibly. calculate basic math functions as they relate to POS cash/credit transactions, cash reconciliation and product inventory. 1+ years experience in a, high-volume fine dining or casual restaurant. About the Choctaw Nation The Choctaw Nation is the third-largest Indian nation in the United States, with over 200,000 tribal members and more than 11,000 employees. The first tribe over the Trail of Tears, historic boundaries are in the southeast corner of Oklahoma. The Choctaw Nation's vision, "Living out the Chahta Spirit of faith, family and culture," is evident as it continues to focus on providing opportunities for growth and prosperity. Benefits Free gym membership Free access to employee health clinic Free lunch for casino & resort associates Earned wages access once per week for hourly Associates Pet insurance Paid vacation / sick time Medical / Dental / Vision 401(K) with company match College tuition reimbursement Short-term disability, long-term disability, and family leave Employee assistance program Employee prescription program CNO Paid Life Insurance Teladoc On Site Dental Clinics (Jet Dental) On Site Mammogram Services Free diabetes and hypertension monitoring benefit (Livongo) Accolade- Concierge Benefits Program Wellness Program that equals savings on health insurance cost (Virgin Pulse) Maternity Care Program (Benefits provided by the Choctaw Nation are based on employment classification) CNO was selected as a winner in both HRDUS' and Forbes' 2022 "Employer of Choice" competitions: Choctaw Nation of Oklahoma received recognition as one of six Best Places to Work in the United States as selected by HRDUS Choctaw Casinos & Resorts received recognition from Forbes as a Best Employer for Diversity in the Travel & Leisure category. Forbes also recognized the Choctaw Casino and Resorts as one of America's Best Employers for New Graduates. Job Identification: 7472 Job Category: Food and Beverage Posting Date: 03/22/2024, 5:38 PM Job Schedule: Full time Job Shift: Evening Shift On-Site/Remote: On-Site
Mar 24, 2024
Full time
Full Time Host Cashier District Idabel Pay Rate: $12.00 (hourly) Shift: Evening Shift Schedule: Days Vary Weekly Earned Wage Access is an option for this position. Job Purpose or Objective(s): Greet restaurant patrons and answer phone calls. Assure patrons are seated promptly assuring that guests have a favorable dining experience. You will report to the Venue Manager. Primary Tasks: You will ensure guest recognition by remembering names, faces, and information that makes each guest feel unique. Answer menu questions posed by patrons. Distribute the seating as equally as possible among all food servers. Receive cash from customers in payment for meals. Operate cash register. Make change and issues receipts or tickets to customer. Read and record totals shown on cash register tape and verify against cash on hand. You may pre-bus and full bus tables during peak periods. Promote current casino events and programs and give guests directions to all casino areas. Resolve minor guest complaints in a manner consistent with departmental philosophy. Monitor dining room to make sure it is maintained and floor is free of debris. Some venues may require the Host/Cashier to prepare sandwiches, coffee, pastries, and other menu items. Perform other responsibilities as may be assigned. Job Requirements: speak, read, and write English. handle cash responsibly. calculate basic math functions as they relate to POS cash/credit transactions, cash reconciliation and product inventory. 1+ years experience in a, high-volume fine dining or casual restaurant. About the Choctaw Nation The Choctaw Nation is the third-largest Indian nation in the United States, with over 200,000 tribal members and more than 11,000 employees. The first tribe over the Trail of Tears, historic boundaries are in the southeast corner of Oklahoma. The Choctaw Nation's vision, "Living out the Chahta Spirit of faith, family and culture," is evident as it continues to focus on providing opportunities for growth and prosperity. Benefits Free gym membership Free access to employee health clinic Free lunch for casino & resort associates Earned wages access once per week for hourly Associates Pet insurance Paid vacation / sick time Medical / Dental / Vision 401(K) with company match College tuition reimbursement Short-term disability, long-term disability, and family leave Employee assistance program Employee prescription program CNO Paid Life Insurance Teladoc On Site Dental Clinics (Jet Dental) On Site Mammogram Services Free diabetes and hypertension monitoring benefit (Livongo) Accolade- Concierge Benefits Program Wellness Program that equals savings on health insurance cost (Virgin Pulse) Maternity Care Program (Benefits provided by the Choctaw Nation are based on employment classification) CNO was selected as a winner in both HRDUS' and Forbes' 2022 "Employer of Choice" competitions: Choctaw Nation of Oklahoma received recognition as one of six Best Places to Work in the United States as selected by HRDUS Choctaw Casinos & Resorts received recognition from Forbes as a Best Employer for Diversity in the Travel & Leisure category. Forbes also recognized the Choctaw Casino and Resorts as one of America's Best Employers for New Graduates. Job Identification: 7472 Job Category: Food and Beverage Posting Date: 03/22/2024, 5:38 PM Job Schedule: Full time Job Shift: Evening Shift On-Site/Remote: On-Site
Job Description SUMMARY: It is the responsibility of the host to be the first and last impression of the restaurant and provide prompt, efficient, and courteous service. This position must also exhibit a high level of professional and personalized guest service that embodies the Company's brand standard and core values (K.E.E.P. - Kindness, Engagement, Empathy and Positivity). ESSENTIAL DUTIES AND RESPONSIBILITIES: Provide friendly service with smiles, professional verbiage, escorting guests, allowing guests the right of way, pulling out chairs for guests, acknowledging special events and engaging in other friendly mannerisms to provide superior service to the guest. Welcome guests immediately, make eye contact and utilize Chart House spiels in accordance with the current Chart House spiel procedures, ensuring all required information is delivered to, and asked of the guest. Carry heavy trays efficiently and securely. Arrange table and chairs to accommodate guests' needs. Answer the telephone with the prescribed Chart House spiels and proper telephone etiquette. Seat guests in accordance with their special needs, at an appropriate pace when escorting them to their tables, engage in friendly conversation, hand menus to guests, spiel the beverage menu, and thank guests for waiting when applicable. Able to utilize technology, including, the applicable seating systems. These systems require maintaining accurate wait times for guests, accurately recording guest information, seating in rotation, and communicating with Management and fellow employees pertinent guest information, such as birthdays, anniversaries and special requests. Promoting the bar area as an option while waiting for a table in the dining room or as a full-service dining experience. Knowledgeable of food and beverage menus and plate specifications. Knowledge must be used to ensure proper quality of products, presentation of product to the guest, enhancing the guests' experiences with recommendations, executing salesmanship of featured items, accuracy of taking and placing orders and superior service. Maintain the guests' table tops; properly set with silverware rolls, chairs and tables in their appropriate places, and supplied with all the appropriate necessities for the guests' dining experience. Assist guests in any requests during their dining experience. Assist in smooth transitions between shifts and breaks and maintain the floor plans to ensure superior service to guests during these transitions. Knowledgeable of the Chart House Pivot Point system to ensure adherence to the and priority of the system, "hot food" and "cold drinks," 360, room buddies, and all other aspects of the Pivot Point system. Ensure restaurant is sufficiently stocked with rolled silverware, and rolling silverware as necessary. Continuously engage in teamwork by offering help to fellow employees and managers to ensure the finest possible service is given to our guests. Follows direction efficiently and positively. Be courteous and respectful to everyone, and be positive and professional at all times. Adhere to all applicable policies and procedures, health, and alcohol laws. Maintain the host area organized, sanitized and stocked to PAR guidelines; including floors and "eye of the guest" debris-free. Maintain uniform and appearance according to established guidelines. Able to assist guests in questions regarding the Golden Nugget and local area. Communicate with Management of guest satisfaction, supply needs, or other area of the restaurant in need of attention. Always thank guests for choosing Chart House and invite them back. Give all lost and found items to the Manager. All other job duties as assigned. SUPERVISORY RESPONSIBILITIES: None QUALIFICATIONS: To perform this job successfully, an individual must be able to perform the duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Health cards are required. Minimum one-year experience in a high-volume, fast-paced restaurant is required. Must have great people skills, a clean and well-groomed appearance, and to be respectful of everyone. Must be capable of carrying heavy trays efficiently and securely. Thorough knowledge of proper service and etiquette. Must be technology savvy. Must read, write, speak, and understand English. EDUCATION and/or EXPERIENCE: Bachelor's or related degree preferred. 1-year experience. Minimum age requirement is 18.
Mar 19, 2024
Full time
Job Description SUMMARY: It is the responsibility of the host to be the first and last impression of the restaurant and provide prompt, efficient, and courteous service. This position must also exhibit a high level of professional and personalized guest service that embodies the Company's brand standard and core values (K.E.E.P. - Kindness, Engagement, Empathy and Positivity). ESSENTIAL DUTIES AND RESPONSIBILITIES: Provide friendly service with smiles, professional verbiage, escorting guests, allowing guests the right of way, pulling out chairs for guests, acknowledging special events and engaging in other friendly mannerisms to provide superior service to the guest. Welcome guests immediately, make eye contact and utilize Chart House spiels in accordance with the current Chart House spiel procedures, ensuring all required information is delivered to, and asked of the guest. Carry heavy trays efficiently and securely. Arrange table and chairs to accommodate guests' needs. Answer the telephone with the prescribed Chart House spiels and proper telephone etiquette. Seat guests in accordance with their special needs, at an appropriate pace when escorting them to their tables, engage in friendly conversation, hand menus to guests, spiel the beverage menu, and thank guests for waiting when applicable. Able to utilize technology, including, the applicable seating systems. These systems require maintaining accurate wait times for guests, accurately recording guest information, seating in rotation, and communicating with Management and fellow employees pertinent guest information, such as birthdays, anniversaries and special requests. Promoting the bar area as an option while waiting for a table in the dining room or as a full-service dining experience. Knowledgeable of food and beverage menus and plate specifications. Knowledge must be used to ensure proper quality of products, presentation of product to the guest, enhancing the guests' experiences with recommendations, executing salesmanship of featured items, accuracy of taking and placing orders and superior service. Maintain the guests' table tops; properly set with silverware rolls, chairs and tables in their appropriate places, and supplied with all the appropriate necessities for the guests' dining experience. Assist guests in any requests during their dining experience. Assist in smooth transitions between shifts and breaks and maintain the floor plans to ensure superior service to guests during these transitions. Knowledgeable of the Chart House Pivot Point system to ensure adherence to the and priority of the system, "hot food" and "cold drinks," 360, room buddies, and all other aspects of the Pivot Point system. Ensure restaurant is sufficiently stocked with rolled silverware, and rolling silverware as necessary. Continuously engage in teamwork by offering help to fellow employees and managers to ensure the finest possible service is given to our guests. Follows direction efficiently and positively. Be courteous and respectful to everyone, and be positive and professional at all times. Adhere to all applicable policies and procedures, health, and alcohol laws. Maintain the host area organized, sanitized and stocked to PAR guidelines; including floors and "eye of the guest" debris-free. Maintain uniform and appearance according to established guidelines. Able to assist guests in questions regarding the Golden Nugget and local area. Communicate with Management of guest satisfaction, supply needs, or other area of the restaurant in need of attention. Always thank guests for choosing Chart House and invite them back. Give all lost and found items to the Manager. All other job duties as assigned. SUPERVISORY RESPONSIBILITIES: None QUALIFICATIONS: To perform this job successfully, an individual must be able to perform the duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Health cards are required. Minimum one-year experience in a high-volume, fast-paced restaurant is required. Must have great people skills, a clean and well-groomed appearance, and to be respectful of everyone. Must be capable of carrying heavy trays efficiently and securely. Thorough knowledge of proper service and etiquette. Must be technology savvy. Must read, write, speak, and understand English. EDUCATION and/or EXPERIENCE: Bachelor's or related degree preferred. 1-year experience. Minimum age requirement is 18.
Job Purpose or Objective(s): Greet restaurant patrons and answer phone calls. Assure patrons are seated promptly assuring that guests have a favorable dining experience. You will report to the Venue Manager. Primary Tasks: You will ensure guest recognition by remembering names, faces, and information that makes each guest feel unique. Answer menu questions posed by patrons. Distribute the seating as equally as possible among all food servers. Receive cash from customers in payment for meals. Operate cash register. Make change and issues receipts or tickets to customer. Read and record totals shown on cash register tape and verify against cash on hand. You may pre-bus and full bus tables during peak periods. Promote current casino events and programs and give guests directions to all casino areas. Resolve minor guest complaints in a manner consistent with departmental philosophy. Monitor dining room to make sure it is maintained and floor is free of debris. Some venues may require the Host/Cashier to prepare sandwiches, coffee, pastries, and other menu items. Perform other responsibilities as may be assigned. Job Requirements: speak, read, and write English. handle cash responsibly. calculate basic math functions as they relate to POS cash/credit transactions, cash reconciliation and product inventory. 1+ years experience in a, high-volume fine dining or casual restaurant. About the Choctaw Nation The Choctaw Nation is the third-largest Indian nation in the United States, with over 200,000 tribal members and more than 11,000 employees. The first tribe over the Trail of Tears, historic boundaries are in the southeast corner of Oklahoma. The Choctaw Nation's vision, "Living out the Chahta Spirit of faith, family and culture," is evident as it continues to focus on providing opportunities for growth and prosperity. Benefits Free gym membership Free access to employee health clinic Free lunch for casino & resort associates Earned wages access once per week for hourly Associates Pet insurance Paid vacation / sick time Medical / Dental / Vision 401(K) with company match College tuition reimbursement Short-term disability, long-term disability, and family leave Employee assistance program Employee prescription program CNO Paid Life Insurance Teladoc On Site Dental Clinics (Jet Dental) On Site Mammogram Services Free diabetes and hypertension monitoring benefit (Livongo) Accolade- Concierge Benefits Program Wellness Program that equals savings on health insurance cost (Virgin Pulse) Maternity Care Program (Benefits provided by the Choctaw Nation are based on employment classification) CNO was selected as a winner in both HRDUS' and Forbes' 2022 "Employer of Choice" competitions: Choctaw Nation of Oklahoma received recognition as one of six Best Places to Work in the United States as selected by HRDUS Choctaw Casinos & Resorts received recognition from Forbes as a Best Employer for Diversity in the Travel & Leisure category. Forbes also recognized the Choctaw Casino and Resorts as one of America's Best Employers for New Graduates. Job Identification: 7986 Job Category: Food and Beverage Posting Date: 03/22/2024, 8:59 PM Job Schedule: Part time Job Shift: Variable On-Site/Remote: On-Site
Mar 18, 2024
Full time
Job Purpose or Objective(s): Greet restaurant patrons and answer phone calls. Assure patrons are seated promptly assuring that guests have a favorable dining experience. You will report to the Venue Manager. Primary Tasks: You will ensure guest recognition by remembering names, faces, and information that makes each guest feel unique. Answer menu questions posed by patrons. Distribute the seating as equally as possible among all food servers. Receive cash from customers in payment for meals. Operate cash register. Make change and issues receipts or tickets to customer. Read and record totals shown on cash register tape and verify against cash on hand. You may pre-bus and full bus tables during peak periods. Promote current casino events and programs and give guests directions to all casino areas. Resolve minor guest complaints in a manner consistent with departmental philosophy. Monitor dining room to make sure it is maintained and floor is free of debris. Some venues may require the Host/Cashier to prepare sandwiches, coffee, pastries, and other menu items. Perform other responsibilities as may be assigned. Job Requirements: speak, read, and write English. handle cash responsibly. calculate basic math functions as they relate to POS cash/credit transactions, cash reconciliation and product inventory. 1+ years experience in a, high-volume fine dining or casual restaurant. About the Choctaw Nation The Choctaw Nation is the third-largest Indian nation in the United States, with over 200,000 tribal members and more than 11,000 employees. The first tribe over the Trail of Tears, historic boundaries are in the southeast corner of Oklahoma. The Choctaw Nation's vision, "Living out the Chahta Spirit of faith, family and culture," is evident as it continues to focus on providing opportunities for growth and prosperity. Benefits Free gym membership Free access to employee health clinic Free lunch for casino & resort associates Earned wages access once per week for hourly Associates Pet insurance Paid vacation / sick time Medical / Dental / Vision 401(K) with company match College tuition reimbursement Short-term disability, long-term disability, and family leave Employee assistance program Employee prescription program CNO Paid Life Insurance Teladoc On Site Dental Clinics (Jet Dental) On Site Mammogram Services Free diabetes and hypertension monitoring benefit (Livongo) Accolade- Concierge Benefits Program Wellness Program that equals savings on health insurance cost (Virgin Pulse) Maternity Care Program (Benefits provided by the Choctaw Nation are based on employment classification) CNO was selected as a winner in both HRDUS' and Forbes' 2022 "Employer of Choice" competitions: Choctaw Nation of Oklahoma received recognition as one of six Best Places to Work in the United States as selected by HRDUS Choctaw Casinos & Resorts received recognition from Forbes as a Best Employer for Diversity in the Travel & Leisure category. Forbes also recognized the Choctaw Casino and Resorts as one of America's Best Employers for New Graduates. Job Identification: 7986 Job Category: Food and Beverage Posting Date: 03/22/2024, 8:59 PM Job Schedule: Part time Job Shift: Variable On-Site/Remote: On-Site
Who we are: We love what we do and what we do is important! We believe that everyone should leave feeling better - this means not just our guests, but also our teammates. Everyone should go home feeling better because they learned something new, or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole hotel. No one is more important than anyone else, and unless we are in it together, we can't create that special experience for our guest. Your mission: Should you decide to accept it The Maitre d' is a highly professional and guest-oriented teammate on the floor, in our new fine-dining restaurant, Costeno. As the first point of contact for guests, the Maitre d' plays a crucial role in providing exceptional service and ensuring a positive dining experience. This position is made for someone who is driven by the need to create memorable experiences each and every day. This person finds passion being present on the floor during service; directly impacting the guest and teammate experience. We expect you to communicate, coordinate and work well with other teammates, managers and guests. Most of all, we want you to have FUN since you will play a huge role in creating that memorable guest experience! The Nitty-Gritty: What exactly you will be doing To help you understand your role in working for a progressive, environment-conscious, world-class organization, the following is a list of your essential job responsibilities. Please keep in mind that this list is not all-inclusive and that you may be asked to perform other job tasks by your supervisors/managers not listed below in the constant quest to provide "out of this world" customer service experience for our guests: Greet guests upon arrival with warmth and professionalism, escorting them to their tables and ensuring their needs are met throughout their dining experience. Manage reservations, including taking bookings, confirming reservations, and coordinating seating arrangements to optimize restaurant capacity while ensuring a smooth flow of service. Strategically plan and assign tables to balance server workloads and accommodate guest preferences, such as seating requests and special occasions. Build strong relationships with guests by anticipating their needs, addressing any concerns or special requests promptly, and providing personalized recommendations to enhance their dining experience. Collaborate closely with the kitchen and serving staff to ensure seamless communication and efficient service delivery, including coordinating timing of courses and accommodating special dietary requirements. Maintain high standards of cleanliness, organization, and presentation throughout the dining area, including overseeing table setups and ensuring adherence to hygiene and safety protocols. Handle guest complaints and feedback with professionalism and diplomacy, striving to resolve issues promptly and to the satisfaction of the guest while upholding the reputation of the restaurant. Provide guidance and mentorship to junior staff members, fostering a positive and supportive work environment focused on continuous improvement and excellence in service delivery. What qualities are we looking for? You got skills? If you are able to perform the following, then you have definitely come to the right place Attention to detail and a keen eye for aesthetics, ensure the dining area is always presented immaculately. Flexibility to work evenings, weekends, and holidays as required in a fast-paced environment. Strong communication skills, both verbal and written, with proficiency in multiple languages, considered an asset Strong organizational and multitasking abilities, with the capacity to remain calm and composed under pressure. Ability to anticipate needs and over-deliver wherever possible Able to change direction and work on multiple project aspects at once. Creatively solve problems Background must-have: Current, legal and unrestricted ability to work in the United States Minimum of 3-5 years previous fine dining experience. Bachelor's degree preferred but not required Ability to clearly and pleasantly communicate in English with guests and teammates/management alike, in person, in writing and on the telephone
Mar 18, 2024
Full time
Who we are: We love what we do and what we do is important! We believe that everyone should leave feeling better - this means not just our guests, but also our teammates. Everyone should go home feeling better because they learned something new, or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole hotel. No one is more important than anyone else, and unless we are in it together, we can't create that special experience for our guest. Your mission: Should you decide to accept it The Maitre d' is a highly professional and guest-oriented teammate on the floor, in our new fine-dining restaurant, Costeno. As the first point of contact for guests, the Maitre d' plays a crucial role in providing exceptional service and ensuring a positive dining experience. This position is made for someone who is driven by the need to create memorable experiences each and every day. This person finds passion being present on the floor during service; directly impacting the guest and teammate experience. We expect you to communicate, coordinate and work well with other teammates, managers and guests. Most of all, we want you to have FUN since you will play a huge role in creating that memorable guest experience! The Nitty-Gritty: What exactly you will be doing To help you understand your role in working for a progressive, environment-conscious, world-class organization, the following is a list of your essential job responsibilities. Please keep in mind that this list is not all-inclusive and that you may be asked to perform other job tasks by your supervisors/managers not listed below in the constant quest to provide "out of this world" customer service experience for our guests: Greet guests upon arrival with warmth and professionalism, escorting them to their tables and ensuring their needs are met throughout their dining experience. Manage reservations, including taking bookings, confirming reservations, and coordinating seating arrangements to optimize restaurant capacity while ensuring a smooth flow of service. Strategically plan and assign tables to balance server workloads and accommodate guest preferences, such as seating requests and special occasions. Build strong relationships with guests by anticipating their needs, addressing any concerns or special requests promptly, and providing personalized recommendations to enhance their dining experience. Collaborate closely with the kitchen and serving staff to ensure seamless communication and efficient service delivery, including coordinating timing of courses and accommodating special dietary requirements. Maintain high standards of cleanliness, organization, and presentation throughout the dining area, including overseeing table setups and ensuring adherence to hygiene and safety protocols. Handle guest complaints and feedback with professionalism and diplomacy, striving to resolve issues promptly and to the satisfaction of the guest while upholding the reputation of the restaurant. Provide guidance and mentorship to junior staff members, fostering a positive and supportive work environment focused on continuous improvement and excellence in service delivery. What qualities are we looking for? You got skills? If you are able to perform the following, then you have definitely come to the right place Attention to detail and a keen eye for aesthetics, ensure the dining area is always presented immaculately. Flexibility to work evenings, weekends, and holidays as required in a fast-paced environment. Strong communication skills, both verbal and written, with proficiency in multiple languages, considered an asset Strong organizational and multitasking abilities, with the capacity to remain calm and composed under pressure. Ability to anticipate needs and over-deliver wherever possible Able to change direction and work on multiple project aspects at once. Creatively solve problems Background must-have: Current, legal and unrestricted ability to work in the United States Minimum of 3-5 years previous fine dining experience. Bachelor's degree preferred but not required Ability to clearly and pleasantly communicate in English with guests and teammates/management alike, in person, in writing and on the telephone
Location The Homestead Our employees are what make The Omni Homestead what it is. Since 1766, they've helped us offer guests an opportunity to enjoy Southern hospitality at its best. Located in the Allegheny Mountains of Virginia, we are a four-season resort that boasts superb restaurant dining experiences, championship golf, spa, winter sports and numerous other activities ideal for families and corporate outings. The Omni Homestead's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Homestead may be your perfect match. Job Description The Banquet Captain is responsible for the successful execution of banquets events. Ensures all banquet activities are carried out professionally and to standard while maximizing profitability. Manages, motivates and empowers associates. Must demonstrate excellent leadership and effective communication skills across all departments. Responsibilities Supervise the daily operations of banquets events to ensure compliance with Banquet Event Orders, safety regulations, ensuring optimal levels of service, quality and hospitality are performed. Review Banquet Event Orders with customers noting changes, issues, and concerns. Anticipate and react to challenges ensuring quality and value of service in all areas. Calculate and review the banquet checks ensuring billing accuracy. Present checks to the customer for and review and signature. Participate in the Banquet Payroll Process ensuring accurate, prompt reporting to the accounting department. Monitor and control the maintenance/sanitation of the banquet areas maintaining cleanliness and protecting assets. Manage the performance of the Convention Setup Department by reviewing banquet event orders and floorplans. Comprehend BEO content and delegate CS responsibilities for rooms to be set on time. Inspect room sets ensuring cleanliness with equipment positioned correctly and uniformly. Communicate effectively with customers, managers and associates to ensure that all room setups, equipment, supplies, staffing and menus meet/exceed customer's expectations. Communicate with the Catering department learning all details and expectations from the customer, and delegate responsibilities with the goal of exceeding expectations. Communicate with culinary ensuring timing, presentation and quantity of food is served on time. Able to work flexible shifts to consisting of mornings, afternoons, evenings, weekend and holidays; scheduled days and times may vary based on need. Maintain clean and neat work areas while servicing guests per established policies and procedures. Manage a service team delivering polished and refined levels of service under varying conditions and constraints of time. Manage the breakdown and transition from one event to another implementing strategic planning to complete on time with available resources and labor. Greet and serve guests following guidelines set by the policies/procedures regarding the service of food and beverage. Keep kitchen area & all storage areas clean and organized according to policies set forth by management. Clearly and timely communicate needs and concerns to other Banquet Captains and/or Manager/Director. Manage closing side-work delegation setting up future events for success. Build and maintain attractive and efficient buffet food stations to hotel standards. Manage the inventory, set-up, breakdown, service and billing procedures of the banquet bar operation. Assist guests; help serve as needed and respond to questions using suggestive selling techniques. Author sidework assignments detailing individual banquet employee responsibilities through all phases of service. Report and maintain inventory levels of all assets in the banquet department to include equipment, linen, food, beer, wine and liquor. Participate and provide feedback to evaluate the performance of banquet employees Be a champion of fine dining fundamentals. Lead by example and train/develop banquet staff to follow accordingly with the ability to tailor service to delight the guest in varying scenarios. OTHER DUTIES/RESPONSIBILITIES Know the menu for each function served and be able to explain the major ingredients and preparation methods for each item to be served. Be able to manage and serve guests safely with special dietary requirements. Attends and conducts pre-meal and departmental meetings in person in order to enhance communications and gain knowledge of products, service and facility. Exhibit leadership at all times in an effort to develop, build, retain and promote talent within Omni. SUPERVISORY DUTIES Participate in department disciplinary policies for banquet servers, banquet housemen, an on-call employees Participate in scheduling Participate in payroll execution Posting of sales of service charges to accounts Maintain banquet beer wine and liquor inventories Manage and supervise the banquet beverage team Manage and supervise the banquet set-up / Houseperson team Communicate pertinent information back and forth within culinary and catering departments. Deliver a recap of banquet operations at the conclusion of events to hotel leaders. Qualifications Dealing with Ambiguity Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. Compassion Genuinely cares about people; is concerned about their work and non-work problems; is available and ready to help; is sympathetic to the plight of others not as fortunate; demonstrates real empathy with the joys and pain of others. Composure Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; doesn't show frustration when resisted or blocked; is a settling influence in a crisis. Interpersonal Savvy Relates well to all kinds of people - up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably. Knowledge/Skills Must have basic knowledge of customer service principles, food service function, and restaurant and kitchen operations. Abilities Lifting trays, dish racks, glass racks, etc. 20 -40 lbs. Pushing carts, Queen Marys, hotbox, portable bar 50 -100 lbs. Carrying trays, dish racks, glass racks, etc using both hands at 20 -40 lbs. Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages. Bending/kneeling: Ability to bend to lower level cabinets and lift trays. Mobility: Maneuver in narrow areas and between seated guests. Continuous standing required to service guest functions; 100% of the time scheduled. Climbing approximately 12 steps 20% of 8 hours. Must have moderate comprehension and literacy to read use records and all special requests. Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction, and be able to communicate both verbally and in writing. Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling multiple tasks. Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. Education/Formal Training High school education or equivalent. Unexpired TIPs required Unexpired certification in ServSafe Experience One to two years in a related position with this company or other organization(s). Material/Equipment Used Computerized order machine, basic writing materials, restaurant equipment including but not limited to coffee machines, ice machines, toasters and beverage dispensers. The ability to work with Microsoft Office applications, Salesforce, and communicate via email. Environment:Physically strenuous: prolonged standing, walking, lifting and carrying throughout entire shift in 95% indoor environment. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster () and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement () If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to . Job LocationsUS-VA-Hot Springs Posted Date2 weeks ago(3/12/:45 AM) Requisition ID 91 . click apply for full job details
Mar 14, 2024
Full time
Location The Homestead Our employees are what make The Omni Homestead what it is. Since 1766, they've helped us offer guests an opportunity to enjoy Southern hospitality at its best. Located in the Allegheny Mountains of Virginia, we are a four-season resort that boasts superb restaurant dining experiences, championship golf, spa, winter sports and numerous other activities ideal for families and corporate outings. The Omni Homestead's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Homestead may be your perfect match. Job Description The Banquet Captain is responsible for the successful execution of banquets events. Ensures all banquet activities are carried out professionally and to standard while maximizing profitability. Manages, motivates and empowers associates. Must demonstrate excellent leadership and effective communication skills across all departments. Responsibilities Supervise the daily operations of banquets events to ensure compliance with Banquet Event Orders, safety regulations, ensuring optimal levels of service, quality and hospitality are performed. Review Banquet Event Orders with customers noting changes, issues, and concerns. Anticipate and react to challenges ensuring quality and value of service in all areas. Calculate and review the banquet checks ensuring billing accuracy. Present checks to the customer for and review and signature. Participate in the Banquet Payroll Process ensuring accurate, prompt reporting to the accounting department. Monitor and control the maintenance/sanitation of the banquet areas maintaining cleanliness and protecting assets. Manage the performance of the Convention Setup Department by reviewing banquet event orders and floorplans. Comprehend BEO content and delegate CS responsibilities for rooms to be set on time. Inspect room sets ensuring cleanliness with equipment positioned correctly and uniformly. Communicate effectively with customers, managers and associates to ensure that all room setups, equipment, supplies, staffing and menus meet/exceed customer's expectations. Communicate with the Catering department learning all details and expectations from the customer, and delegate responsibilities with the goal of exceeding expectations. Communicate with culinary ensuring timing, presentation and quantity of food is served on time. Able to work flexible shifts to consisting of mornings, afternoons, evenings, weekend and holidays; scheduled days and times may vary based on need. Maintain clean and neat work areas while servicing guests per established policies and procedures. Manage a service team delivering polished and refined levels of service under varying conditions and constraints of time. Manage the breakdown and transition from one event to another implementing strategic planning to complete on time with available resources and labor. Greet and serve guests following guidelines set by the policies/procedures regarding the service of food and beverage. Keep kitchen area & all storage areas clean and organized according to policies set forth by management. Clearly and timely communicate needs and concerns to other Banquet Captains and/or Manager/Director. Manage closing side-work delegation setting up future events for success. Build and maintain attractive and efficient buffet food stations to hotel standards. Manage the inventory, set-up, breakdown, service and billing procedures of the banquet bar operation. Assist guests; help serve as needed and respond to questions using suggestive selling techniques. Author sidework assignments detailing individual banquet employee responsibilities through all phases of service. Report and maintain inventory levels of all assets in the banquet department to include equipment, linen, food, beer, wine and liquor. Participate and provide feedback to evaluate the performance of banquet employees Be a champion of fine dining fundamentals. Lead by example and train/develop banquet staff to follow accordingly with the ability to tailor service to delight the guest in varying scenarios. OTHER DUTIES/RESPONSIBILITIES Know the menu for each function served and be able to explain the major ingredients and preparation methods for each item to be served. Be able to manage and serve guests safely with special dietary requirements. Attends and conducts pre-meal and departmental meetings in person in order to enhance communications and gain knowledge of products, service and facility. Exhibit leadership at all times in an effort to develop, build, retain and promote talent within Omni. SUPERVISORY DUTIES Participate in department disciplinary policies for banquet servers, banquet housemen, an on-call employees Participate in scheduling Participate in payroll execution Posting of sales of service charges to accounts Maintain banquet beer wine and liquor inventories Manage and supervise the banquet beverage team Manage and supervise the banquet set-up / Houseperson team Communicate pertinent information back and forth within culinary and catering departments. Deliver a recap of banquet operations at the conclusion of events to hotel leaders. Qualifications Dealing with Ambiguity Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. Compassion Genuinely cares about people; is concerned about their work and non-work problems; is available and ready to help; is sympathetic to the plight of others not as fortunate; demonstrates real empathy with the joys and pain of others. Composure Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; doesn't show frustration when resisted or blocked; is a settling influence in a crisis. Interpersonal Savvy Relates well to all kinds of people - up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably. Knowledge/Skills Must have basic knowledge of customer service principles, food service function, and restaurant and kitchen operations. Abilities Lifting trays, dish racks, glass racks, etc. 20 -40 lbs. Pushing carts, Queen Marys, hotbox, portable bar 50 -100 lbs. Carrying trays, dish racks, glass racks, etc using both hands at 20 -40 lbs. Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages. Bending/kneeling: Ability to bend to lower level cabinets and lift trays. Mobility: Maneuver in narrow areas and between seated guests. Continuous standing required to service guest functions; 100% of the time scheduled. Climbing approximately 12 steps 20% of 8 hours. Must have moderate comprehension and literacy to read use records and all special requests. Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction, and be able to communicate both verbally and in writing. Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling multiple tasks. Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. Education/Formal Training High school education or equivalent. Unexpired TIPs required Unexpired certification in ServSafe Experience One to two years in a related position with this company or other organization(s). Material/Equipment Used Computerized order machine, basic writing materials, restaurant equipment including but not limited to coffee machines, ice machines, toasters and beverage dispensers. The ability to work with Microsoft Office applications, Salesforce, and communicate via email. Environment:Physically strenuous: prolonged standing, walking, lifting and carrying throughout entire shift in 95% indoor environment. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster () and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement () If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to . Job LocationsUS-VA-Hot Springs Posted Date2 weeks ago(3/12/:45 AM) Requisition ID 91 . click apply for full job details
Job Description SUMMARY: It is the responsibility of the busser to maintain the restaurant and bar area organized, sanitized and prepared for the guest. This position must also exhibit a high level of professional and personalized guest service that embodies the Company's brand standard and core values (K.E.E.P. - Kindness, Engagement, Empathy and Positivity). ESSENTIAL DUTIES AND RESPONSIBILITIES: Provide friendly service with smiles, professional verbiage, escorting guests, allowing guests the right of way, pulling out chairs for guests, acknowledging special events and engaging in other friendly mannerisms to provide superior service to the guest. Carry heavy trays efficiently and securely Clear and sanitize tables in a timely manner according to current Chart House standards. Knowledgeable of food and beverage menus and plate specifications. Knowledge must be used to ensure proper quality of products, presentation of product to the guest, enhancing the guests' experiences with recommendations, executing salesmanship of featured items, accuracy of taking and placing orders and superior service. Assist in maintaining the guests' table tops properly; set with silverware rolls, chairs and tables in their appropriate places, and supplied with all the appropriate necessities for the guests' dining experience. Assist guests in any requests during their dining experience. Knowledgeable of the Chart House Pivot Point system to ensure adherence to the and priority of the system, "hot food" and "cold drinks," 360, room buddies, and all other aspects of the Pivot Point system. Continuously engage in teamwork by offering help to fellow employees and managers to ensure the finest possible service is given to our guests. Follows direction efficiently and positively. Be courteous and respectful to everyone, and be positive and professional at all times. Adhere to all applicable policies and procedures, health, and alcohol laws. Assist in maintaining the restaurant organized, sanitized and stocked to PAR guidelines; including, stocking ice for service stations, maintaining floors and "eye of the guest" debris-free. Be a positive and lasting impression for guests by engaging them in conversation, welcoming them, and inviting them back. Ensure restaurant is sufficiently stocked with rolled silverware, and rolling silverware as necessary. Maintain uniform and appearance according to established guidelines. Communicate with Management of guest satisfaction, supply needs, or other area of the restaurant in need of attention. Give all lost and found items to the Manager. SUPERVISORY RESPONSIBILITIES: None QUALIFICATIONS: To perform this job successfully, an individual must be able to perform the duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Minimum age requirement is 18 years old, Minimum one-year experience in a high-volume, fast-paced restaurant is required Health card is required. Must have great people skills, a clean and well-groomed appearance, and to be respectful of everyone. Must be capable of carrying heavy trays and bus-tubs efficiently and securely, Thorough knowledge of proper service and etiquette, Must read, write, speak, and understand English EDUCATION and/or EXPERIENCE: High School Diploma or related degree preferred 1-year experience. Minimum age requirement is 18.
Mar 13, 2024
Full time
Job Description SUMMARY: It is the responsibility of the busser to maintain the restaurant and bar area organized, sanitized and prepared for the guest. This position must also exhibit a high level of professional and personalized guest service that embodies the Company's brand standard and core values (K.E.E.P. - Kindness, Engagement, Empathy and Positivity). ESSENTIAL DUTIES AND RESPONSIBILITIES: Provide friendly service with smiles, professional verbiage, escorting guests, allowing guests the right of way, pulling out chairs for guests, acknowledging special events and engaging in other friendly mannerisms to provide superior service to the guest. Carry heavy trays efficiently and securely Clear and sanitize tables in a timely manner according to current Chart House standards. Knowledgeable of food and beverage menus and plate specifications. Knowledge must be used to ensure proper quality of products, presentation of product to the guest, enhancing the guests' experiences with recommendations, executing salesmanship of featured items, accuracy of taking and placing orders and superior service. Assist in maintaining the guests' table tops properly; set with silverware rolls, chairs and tables in their appropriate places, and supplied with all the appropriate necessities for the guests' dining experience. Assist guests in any requests during their dining experience. Knowledgeable of the Chart House Pivot Point system to ensure adherence to the and priority of the system, "hot food" and "cold drinks," 360, room buddies, and all other aspects of the Pivot Point system. Continuously engage in teamwork by offering help to fellow employees and managers to ensure the finest possible service is given to our guests. Follows direction efficiently and positively. Be courteous and respectful to everyone, and be positive and professional at all times. Adhere to all applicable policies and procedures, health, and alcohol laws. Assist in maintaining the restaurant organized, sanitized and stocked to PAR guidelines; including, stocking ice for service stations, maintaining floors and "eye of the guest" debris-free. Be a positive and lasting impression for guests by engaging them in conversation, welcoming them, and inviting them back. Ensure restaurant is sufficiently stocked with rolled silverware, and rolling silverware as necessary. Maintain uniform and appearance according to established guidelines. Communicate with Management of guest satisfaction, supply needs, or other area of the restaurant in need of attention. Give all lost and found items to the Manager. SUPERVISORY RESPONSIBILITIES: None QUALIFICATIONS: To perform this job successfully, an individual must be able to perform the duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Minimum age requirement is 18 years old, Minimum one-year experience in a high-volume, fast-paced restaurant is required Health card is required. Must have great people skills, a clean and well-groomed appearance, and to be respectful of everyone. Must be capable of carrying heavy trays and bus-tubs efficiently and securely, Thorough knowledge of proper service and etiquette, Must read, write, speak, and understand English EDUCATION and/or EXPERIENCE: High School Diploma or related degree preferred 1-year experience. Minimum age requirement is 18.
Job Type Full-time Description ALL ROADS LEAD TO YOU At Indigo Road Hospitality Group it is our goal to be the best job you'll ever have in the hospitality industry. No joke, it's what we truly aim for. We believe that by taking care of you, you'll best take care of our guests. It's working. In addition to generous benefits and job openings across 30+ locations, we have internal growth opportunities for everyone who wants it. But most of all, we have heart. Founded in 2009 by Steve Palmer, IRHG sets itself apart in the industry by fostering an environment where our people come first. We want to meet you. Come join us in our mission to change the hospitality industry, forever. YOU ARE A successful SOUS CHEF with 2+ years' experience managing the line in an upscale yet approachable food focused environment . Be passionate about food and engaging in the local community. Procure the highest quality product to create unforgettable dishes while overseeing service and food quality on the line. A Sous Chef encourages development amongst the team and promotes a positive experience for staff and guests to achieve P&L goals. You'll look over all aspects of the kitchen including problem resolution and effective communication to get the job done. As an ambassador for Indigo Road, you'll authentically embrace Internal Hospitality and strive to create memorable experiences for people through food. MAIN DUTIES Set the tone for guest experience by influencing and leading a positive, collaborative, and fun team environment where everyone is treated with respect and kindness Oversee, maintain and manage food and service quality Assess, implement and manage service standards by ensuring consistency across operational procedures Achieve financial objectives by preparing an annual budget, scheduling expenditures, analyzing variances and initiating corrective actions Create and carry out strategic business objectives that mitigate risk and maximize profit across; recruitment, finance, legal and restaurant operations (FOH/BOH) Forecast financial trends to control labor, food and beverage cost Partner with General Manager to ensure a positive and collaborative environment when leading by example Requirements OAK STEAKHOUSE HIGHLANDS, Skyline Lodge's second floor is home to Oak Steakhouse, a contemporary steakhouse featuring the finest cuts of Certified Angus Beef and locally sourced produce from area farms. The first and only steakhouse in Highlands, Oak partners with area purveyors and neighboring farms to bring the flavors of Appalachia right to the table. IN THE KITCHEN & ON THE LINE Your schedule may vary (days, nights, weekends, holidays) based on seasonality, covers, and hours of operation but in general you can expect to work 55 to 60 hours a week. Work Collaboratively : to achieve a one-team one-dream mentality that promotes the hiring, and nurturing of the right people ready to serve our guests, achieve financial goals and create memorable experiences Practice Humility & Transparency : to support culture and an ethical environment where everyone feels safe, cared for and inspired Act With Integrity be able and willing to perform all responsibilities of each position in the kitchen when needed. Lead by example and set the tone for health, safety and cleanliness throughout the property Enrich Your Community: engage local farms to source and procure fresh and quality product while also educating junior team members, advocating for their growth and development Show Compassion and Empathy: listen to your team, be understanding and always provide a humane approach when individually coaching with the intent to inspire everyone to do great things Leave a Lasting Impression: provide a sense of home through quality, consistency, and teamwork Embrace Positivity: create a welcoming and approachable environment that is solution driven, with a smile Have Fun at Work: set the tone by influencing and leading a positive, collaborative, and fun team environment where everyone is treated with respect and kindness YOU CAN EXPECT Competitive Pay + PTO : Competitive base + PTO after 90 days Health Insurance : Medical, Dental, Vision, Tele-med, Life, STD, LTD, LAP (Life Assistance Program) Retirement Planning: 401K (50% in match up to your first 6% investment), Roth, or both Home Loan Program: A zero-interest housing loan program to help you purchase a home. Working Advantage: Cost-free employee savings program for electronics, appliances, apparel, cars, flowers, fitness memberships, gift cards, groceries, hotels, movie tickets, rental cars, special events, theme parks, and more! Hospitality School Loan Program: A zero-interest hospitality school loan program to help you attend college classes in the hospitality industry Employee Discounts: Enjoy discounts while dining in and / or spending the night across 15 restaurant concepts and growing boutique hotel collection Maternity/Paternity Leave: 4 weeks PTO The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract. The Indigo Road Hospitality Group is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.
Mar 03, 2024
Full time
Job Type Full-time Description ALL ROADS LEAD TO YOU At Indigo Road Hospitality Group it is our goal to be the best job you'll ever have in the hospitality industry. No joke, it's what we truly aim for. We believe that by taking care of you, you'll best take care of our guests. It's working. In addition to generous benefits and job openings across 30+ locations, we have internal growth opportunities for everyone who wants it. But most of all, we have heart. Founded in 2009 by Steve Palmer, IRHG sets itself apart in the industry by fostering an environment where our people come first. We want to meet you. Come join us in our mission to change the hospitality industry, forever. YOU ARE A successful SOUS CHEF with 2+ years' experience managing the line in an upscale yet approachable food focused environment . Be passionate about food and engaging in the local community. Procure the highest quality product to create unforgettable dishes while overseeing service and food quality on the line. A Sous Chef encourages development amongst the team and promotes a positive experience for staff and guests to achieve P&L goals. You'll look over all aspects of the kitchen including problem resolution and effective communication to get the job done. As an ambassador for Indigo Road, you'll authentically embrace Internal Hospitality and strive to create memorable experiences for people through food. MAIN DUTIES Set the tone for guest experience by influencing and leading a positive, collaborative, and fun team environment where everyone is treated with respect and kindness Oversee, maintain and manage food and service quality Assess, implement and manage service standards by ensuring consistency across operational procedures Achieve financial objectives by preparing an annual budget, scheduling expenditures, analyzing variances and initiating corrective actions Create and carry out strategic business objectives that mitigate risk and maximize profit across; recruitment, finance, legal and restaurant operations (FOH/BOH) Forecast financial trends to control labor, food and beverage cost Partner with General Manager to ensure a positive and collaborative environment when leading by example Requirements OAK STEAKHOUSE HIGHLANDS, Skyline Lodge's second floor is home to Oak Steakhouse, a contemporary steakhouse featuring the finest cuts of Certified Angus Beef and locally sourced produce from area farms. The first and only steakhouse in Highlands, Oak partners with area purveyors and neighboring farms to bring the flavors of Appalachia right to the table. IN THE KITCHEN & ON THE LINE Your schedule may vary (days, nights, weekends, holidays) based on seasonality, covers, and hours of operation but in general you can expect to work 55 to 60 hours a week. Work Collaboratively : to achieve a one-team one-dream mentality that promotes the hiring, and nurturing of the right people ready to serve our guests, achieve financial goals and create memorable experiences Practice Humility & Transparency : to support culture and an ethical environment where everyone feels safe, cared for and inspired Act With Integrity be able and willing to perform all responsibilities of each position in the kitchen when needed. Lead by example and set the tone for health, safety and cleanliness throughout the property Enrich Your Community: engage local farms to source and procure fresh and quality product while also educating junior team members, advocating for their growth and development Show Compassion and Empathy: listen to your team, be understanding and always provide a humane approach when individually coaching with the intent to inspire everyone to do great things Leave a Lasting Impression: provide a sense of home through quality, consistency, and teamwork Embrace Positivity: create a welcoming and approachable environment that is solution driven, with a smile Have Fun at Work: set the tone by influencing and leading a positive, collaborative, and fun team environment where everyone is treated with respect and kindness YOU CAN EXPECT Competitive Pay + PTO : Competitive base + PTO after 90 days Health Insurance : Medical, Dental, Vision, Tele-med, Life, STD, LTD, LAP (Life Assistance Program) Retirement Planning: 401K (50% in match up to your first 6% investment), Roth, or both Home Loan Program: A zero-interest housing loan program to help you purchase a home. Working Advantage: Cost-free employee savings program for electronics, appliances, apparel, cars, flowers, fitness memberships, gift cards, groceries, hotels, movie tickets, rental cars, special events, theme parks, and more! Hospitality School Loan Program: A zero-interest hospitality school loan program to help you attend college classes in the hospitality industry Employee Discounts: Enjoy discounts while dining in and / or spending the night across 15 restaurant concepts and growing boutique hotel collection Maternity/Paternity Leave: 4 weeks PTO The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract. The Indigo Road Hospitality Group is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.
$1,000 Sign-On Bonus $12.00 hourly + Tips Job Purpose or Objective(s): Greet restaurant patrons and answer phone calls. Assure patrons are seated promptly assuring that guests have a favorable dining experience. You will report to the Venue Manager. Primary Tasks: You will ensure guest recognition by remembering names, faces, and information that makes each guest feel unique. Answer menu questions posed by patrons. Distribute the seating as equally as possible among all food servers. Receive cash from customers in payment for meals. Operate cash register. Make change and issues receipts or tickets to customer. Read and record totals shown on cash register tape and verify against cash on hand. You may pre-bus and full bus tables during peak periods. Promote current casino events and programs and give guests directions to all casino areas. Resolve minor guest complaints in a manner consistent with departmental philosophy. Monitor dining room to make sure it is maintained and floor is free of debris. Some venues may require the Host/Cashier to prepare sandwiches, coffee, pastries, and other menu items. Perform other responsibilities as may be assigned. Job Requirements: speak, read, and write English. handle cash responsibly. calculate basic math functions as they relate to POS cash/credit transactions, cash reconciliation and product inventory. 1+ years experience in a, high-volume fine dining or casual restaurant. About the Choctaw Nation The Choctaw Nation is the third-largest Indian nation in the United States, with over 200,000 tribal members and more than 11,000 employees. The first tribe over the Trail of Tears, historic boundaries are in the southeast corner of Oklahoma. The Choctaw Nation's vision, "Living out the Chahta Spirit of faith, family and culture," is evident as it continues to focus on providing opportunities for growth and prosperity. Benefits Free gym membership Free access to employee health clinic Free lunch for casino & resort associates Earned wages access once per week for hourly Associates Pet insurance Paid vacation / sick time Medical / Dental / Vision 401(K) with company match College tuition reimbursement Short-term disability, long-term disability, and family leave Employee assistance program Employee prescription program CNO Paid Life Insurance Teladoc On Site Dental Clinics (Jet Dental) On Site Mammogram Services Free diabetes and hypertension monitoring benefit (Livongo) Accolade- Concierge Benefits Program Wellness Program that equals savings on health insurance cost (Virgin Pulse) Maternity Care Program (Benefits provided by the Choctaw Nation are based on employment classification) CNO was selected as a winner in both HRDUS' and Forbes' 2022 "Employer of Choice" competitions: Choctaw Nation of Oklahoma received recognition as one of six Best Places to Work in the United States as selected by HRDUS Choctaw Casinos & Resorts received recognition from Forbes as a Best Employer for Diversity in the Travel & Leisure category. Forbes also recognized the Choctaw Casino and Resorts as one of America's Best Employers for New Graduates. Job Identification: 5878 Job Category: Food and Beverage Posting Date: 02/29/2024, 3:52 PM Job Schedule: Full time On-Site/Remote: On-Site
Mar 02, 2024
Full time
$1,000 Sign-On Bonus $12.00 hourly + Tips Job Purpose or Objective(s): Greet restaurant patrons and answer phone calls. Assure patrons are seated promptly assuring that guests have a favorable dining experience. You will report to the Venue Manager. Primary Tasks: You will ensure guest recognition by remembering names, faces, and information that makes each guest feel unique. Answer menu questions posed by patrons. Distribute the seating as equally as possible among all food servers. Receive cash from customers in payment for meals. Operate cash register. Make change and issues receipts or tickets to customer. Read and record totals shown on cash register tape and verify against cash on hand. You may pre-bus and full bus tables during peak periods. Promote current casino events and programs and give guests directions to all casino areas. Resolve minor guest complaints in a manner consistent with departmental philosophy. Monitor dining room to make sure it is maintained and floor is free of debris. Some venues may require the Host/Cashier to prepare sandwiches, coffee, pastries, and other menu items. Perform other responsibilities as may be assigned. Job Requirements: speak, read, and write English. handle cash responsibly. calculate basic math functions as they relate to POS cash/credit transactions, cash reconciliation and product inventory. 1+ years experience in a, high-volume fine dining or casual restaurant. About the Choctaw Nation The Choctaw Nation is the third-largest Indian nation in the United States, with over 200,000 tribal members and more than 11,000 employees. The first tribe over the Trail of Tears, historic boundaries are in the southeast corner of Oklahoma. The Choctaw Nation's vision, "Living out the Chahta Spirit of faith, family and culture," is evident as it continues to focus on providing opportunities for growth and prosperity. Benefits Free gym membership Free access to employee health clinic Free lunch for casino & resort associates Earned wages access once per week for hourly Associates Pet insurance Paid vacation / sick time Medical / Dental / Vision 401(K) with company match College tuition reimbursement Short-term disability, long-term disability, and family leave Employee assistance program Employee prescription program CNO Paid Life Insurance Teladoc On Site Dental Clinics (Jet Dental) On Site Mammogram Services Free diabetes and hypertension monitoring benefit (Livongo) Accolade- Concierge Benefits Program Wellness Program that equals savings on health insurance cost (Virgin Pulse) Maternity Care Program (Benefits provided by the Choctaw Nation are based on employment classification) CNO was selected as a winner in both HRDUS' and Forbes' 2022 "Employer of Choice" competitions: Choctaw Nation of Oklahoma received recognition as one of six Best Places to Work in the United States as selected by HRDUS Choctaw Casinos & Resorts received recognition from Forbes as a Best Employer for Diversity in the Travel & Leisure category. Forbes also recognized the Choctaw Casino and Resorts as one of America's Best Employers for New Graduates. Job Identification: 5878 Job Category: Food and Beverage Posting Date: 02/29/2024, 3:52 PM Job Schedule: Full time On-Site/Remote: On-Site