Sage Hospitality Group is set to hire a seasonal Pool Server at Hotel Van Zandt in Austin, Texas! Located in the Rainey Street District, Hotel Van Zandt features 319 guest rooms and more than 25,000 square feet of meeting space. You can enjoy live music at our featured restaurant onsite, Geraldine's, host pool parties, or check out one of the many pop-up events. Join us here to make a difference! As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences. We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We're not afraid to forge our own path. After all, it's what industry leaders do. That's why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do-it's really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us! Under general supervision, provides prompt and courteous food and beverage service to pool guests. Greets and takes food and drink orders from hotel pool guests, serving the orders and accommodating special needs/requests. Remains attentive to the customers throughout the entire dining/pool experience, adhering to or exceeding service standards as established by the Food & Beverage Department at all times. Completes all restocking and cleaning duties by performing opening and closing sidework as instructed. Memorizes menu items, recipes, and daily specials in order to answer questions and make recommendation to customers. Maintains cleanliness standards in pool areas, restaurant, waitstation, and kitchen service area in order to have a clean, presentable and attractive pool facility and to satisfy state and local health board requirements. Controls allocated guest checks by following established check-use procedures and legibly documenting all required information as the customer's order is taken and processed. Receives proper payment from guest and ensures accuracy of guest check and method of payment in order to safeguard customer and company. Attends all pre-meal and departmental meetings in person in order to enhance communications and gain knowledge of products, service and facility. Responds to customer inquiries and comments in person and on phone by providing timely and knowledgeable information in order to provide quality customer service. Presents a clean and professional appearance at all times. Maintains a friendly, cheerful and courteous demeanor at all times. Performs other duties as assigned, requested or deemed necessary by management. Education/Formal Training High school education or equivalent. Experience Previous experience in similar position of 3 months or longer. Knowledge/Skills Must have basic knowledge of customer service principles, food server functions, and restaurant & kitchen operations. Must know standard cash-handling procedures. Must be fluent in oral and written English. Must have vision ability to clearly see detailed guest checks, computer print outs, written instructions, and to observe entire outlet area in dimly lit conditions. Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lifting, pushing, pulling and carrying up to 50 lbs to include serving trays, carts, tables, chairs, and small equipment up to 75% of the time. Balancing, stooping kneeling, crouching, crawling, reaching handling, fingering throughout the shift. Will be working in the pool area which is outdoors and open to the elements (heat, direct sun, colder mornings) with potentially working 6+ hours per shift in those conditions. Mobility -full range of mobility and the ability to travel up to 300 feet on a regular basis throughout the shift. Continuous standing -during preparation, during service hours or during expediting. Must have moderate hearing to hear customers, supervisors, and communicate with other staff. Must have excellent vision to see that product is prepared appropriately. Must have moderate comprehension and literacy to read use records and all special requests. Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction, and be able to communicate both verbally and in writing. Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling multiple tasks. Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. Environment Physically strenuous -prolonged standing, walking, lifting and carrying throughout entire shift in outdoor environment.
Mar 27, 2024
Full time
Sage Hospitality Group is set to hire a seasonal Pool Server at Hotel Van Zandt in Austin, Texas! Located in the Rainey Street District, Hotel Van Zandt features 319 guest rooms and more than 25,000 square feet of meeting space. You can enjoy live music at our featured restaurant onsite, Geraldine's, host pool parties, or check out one of the many pop-up events. Join us here to make a difference! As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences. We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We're not afraid to forge our own path. After all, it's what industry leaders do. That's why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do-it's really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us! Under general supervision, provides prompt and courteous food and beverage service to pool guests. Greets and takes food and drink orders from hotel pool guests, serving the orders and accommodating special needs/requests. Remains attentive to the customers throughout the entire dining/pool experience, adhering to or exceeding service standards as established by the Food & Beverage Department at all times. Completes all restocking and cleaning duties by performing opening and closing sidework as instructed. Memorizes menu items, recipes, and daily specials in order to answer questions and make recommendation to customers. Maintains cleanliness standards in pool areas, restaurant, waitstation, and kitchen service area in order to have a clean, presentable and attractive pool facility and to satisfy state and local health board requirements. Controls allocated guest checks by following established check-use procedures and legibly documenting all required information as the customer's order is taken and processed. Receives proper payment from guest and ensures accuracy of guest check and method of payment in order to safeguard customer and company. Attends all pre-meal and departmental meetings in person in order to enhance communications and gain knowledge of products, service and facility. Responds to customer inquiries and comments in person and on phone by providing timely and knowledgeable information in order to provide quality customer service. Presents a clean and professional appearance at all times. Maintains a friendly, cheerful and courteous demeanor at all times. Performs other duties as assigned, requested or deemed necessary by management. Education/Formal Training High school education or equivalent. Experience Previous experience in similar position of 3 months or longer. Knowledge/Skills Must have basic knowledge of customer service principles, food server functions, and restaurant & kitchen operations. Must know standard cash-handling procedures. Must be fluent in oral and written English. Must have vision ability to clearly see detailed guest checks, computer print outs, written instructions, and to observe entire outlet area in dimly lit conditions. Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lifting, pushing, pulling and carrying up to 50 lbs to include serving trays, carts, tables, chairs, and small equipment up to 75% of the time. Balancing, stooping kneeling, crouching, crawling, reaching handling, fingering throughout the shift. Will be working in the pool area which is outdoors and open to the elements (heat, direct sun, colder mornings) with potentially working 6+ hours per shift in those conditions. Mobility -full range of mobility and the ability to travel up to 300 feet on a regular basis throughout the shift. Continuous standing -during preparation, during service hours or during expediting. Must have moderate hearing to hear customers, supervisors, and communicate with other staff. Must have excellent vision to see that product is prepared appropriately. Must have moderate comprehension and literacy to read use records and all special requests. Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction, and be able to communicate both verbally and in writing. Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling multiple tasks. Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. Environment Physically strenuous -prolonged standing, walking, lifting and carrying throughout entire shift in outdoor environment.
Every aspect of Urban Farmer Philadelphia is thoughtfully tailored to the people who live, work and visit this Northeast city -from the look and feel of the restaurant to the locally-sourced offerings served. The specific local personality is the driving force behind all creative and culinary details, giving it a style unique to Philadelphia. Urban Farmer's menu emphasizes sustainable local ingredients, and authentic, straightforward preparations. Our rustic pantry is stocked with house-made, preserved and pickled local produce which offers a homespun counterpoint to the refined ambiance. Our chefs build personal relationships with local farms, ranches and fisheries, bringing a taste of their dedication to the table and reaffirming the direct connection between land and plate. Beverage offerings reflect the variety of Pennsylvania beer selections, cocktails made with local craft spirits and an extensive wine program highlighting regional vineyards. Situated in the heart of Philadelphia, Urban Farmer Philadelphia is the modern farm-to-table concept introduced by Sage Restaurant Concept, Urban Farmer is committed to sustaining the region we live and eat in. Come taste Philadelphia's Modern steakhouse. Atop The Logan and amidst the splendid, the bar that Philadelphians crave. Nine floors above Philadelphia, a city chic lounge beckons with its unhindered panoramic vantage point, city-sophisticated crowd, and urbane attitude. Assembly Rooftop Bar looks down on Logan Square, with vast views of the Benjamin Franklin Parkway all the way to the Philadelphia Museum of Art. Our sexy rooftop setting high above Philadelphia pours a list of bubbly cocktails, plus a wealth of champagnes and sparkling wines by the glass and by the bottle. Our associates understand the needs and wants of our guests and can address them without hesitation. They create a personalized experience for each person who visits and support one another in doing so. If you have a passion for pleasing others, a get it done mentality, and are looking for an opportunity to make a difference every day by enriching the lives of others, Urban Farmer Restaurant & Assembly Rooftop Lounge may be for you. Under general supervision, provides prompt and courteous food service to restaurant customers. Greets and takes food and drink orders from restaurant customers, serving the orders and accommodating special needs/requests. Remains attentive to the customers throughout the entire dining experience, adhering to or exceeding service standards as established by the restaurant at all times. Completes all restocking and cleaning duties by performing opening and closing sidework as instructed Memorizes menu items, recipes and daily specials in order to answer questions and make recommendation to customers. Maintains cleanliness standards in restaurant, waitstation and kitchen service area in order to have a clean, presentable and attractive facility and to satisfy state and local health board requirements. Controls allocated guest checks by following established check-use procedures and legibly documenting all required information as the customer's order is taken and processed. Receives proper payment from guest and ensures accuracy of guest check and method of payment in order to safeguard customer and company. Attends all pre-meal and departmental meetings in person in order to enhance communications and gain knowledge of products, service and facility. Responds to customer inquiries and comments in person and on phone by providing timely and knowledgeable information in order to provide quality customer service. Presents a clean and professional appearance at all times. Maintains a friendly, cheerful and courteous demeanor at all times. Performs other duties as assigned, requested or deemed necessary by management. Education/Formal Training High school education or equivalent. Experience Previous experience in similar position of 3 months or longer. Knowledge/Skills Must have basic knowledge of customer service principles, the food server function and restaurant and kitchen operations. Must know standard cash-handling procedures. Must be fluent in oral and written English. Must have vision ability to clearly see detailed guest checks, computer print outs, written instructions and to observe entire restaurant in dimly lit conditions. Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lifting, pushing, pulling and carrying up to 50 lbs to include serving trays, carts, tables, chairs, and small equipment up to 75% of the time. Balancing, stooping kneeling, crouching, crawling, reaching handling, fingering throughout the shift. Mobility -full range of mobility and the ability to travel up to 300 feet on a regular basis throughout the shift. Continuous standing -during preparation, during service hours or during expediting. Must have moderate hearing to hear customers, supervisors, and communicate with other staff. Must have excellent vision to see that product is prepared appropriately. Must have moderate comprehension and literacy to read use records and all special requests. Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction, and be able to communicate both verbally and in writing. Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
Mar 23, 2024
Full time
Every aspect of Urban Farmer Philadelphia is thoughtfully tailored to the people who live, work and visit this Northeast city -from the look and feel of the restaurant to the locally-sourced offerings served. The specific local personality is the driving force behind all creative and culinary details, giving it a style unique to Philadelphia. Urban Farmer's menu emphasizes sustainable local ingredients, and authentic, straightforward preparations. Our rustic pantry is stocked with house-made, preserved and pickled local produce which offers a homespun counterpoint to the refined ambiance. Our chefs build personal relationships with local farms, ranches and fisheries, bringing a taste of their dedication to the table and reaffirming the direct connection between land and plate. Beverage offerings reflect the variety of Pennsylvania beer selections, cocktails made with local craft spirits and an extensive wine program highlighting regional vineyards. Situated in the heart of Philadelphia, Urban Farmer Philadelphia is the modern farm-to-table concept introduced by Sage Restaurant Concept, Urban Farmer is committed to sustaining the region we live and eat in. Come taste Philadelphia's Modern steakhouse. Atop The Logan and amidst the splendid, the bar that Philadelphians crave. Nine floors above Philadelphia, a city chic lounge beckons with its unhindered panoramic vantage point, city-sophisticated crowd, and urbane attitude. Assembly Rooftop Bar looks down on Logan Square, with vast views of the Benjamin Franklin Parkway all the way to the Philadelphia Museum of Art. Our sexy rooftop setting high above Philadelphia pours a list of bubbly cocktails, plus a wealth of champagnes and sparkling wines by the glass and by the bottle. Our associates understand the needs and wants of our guests and can address them without hesitation. They create a personalized experience for each person who visits and support one another in doing so. If you have a passion for pleasing others, a get it done mentality, and are looking for an opportunity to make a difference every day by enriching the lives of others, Urban Farmer Restaurant & Assembly Rooftop Lounge may be for you. Under general supervision, provides prompt and courteous food service to restaurant customers. Greets and takes food and drink orders from restaurant customers, serving the orders and accommodating special needs/requests. Remains attentive to the customers throughout the entire dining experience, adhering to or exceeding service standards as established by the restaurant at all times. Completes all restocking and cleaning duties by performing opening and closing sidework as instructed Memorizes menu items, recipes and daily specials in order to answer questions and make recommendation to customers. Maintains cleanliness standards in restaurant, waitstation and kitchen service area in order to have a clean, presentable and attractive facility and to satisfy state and local health board requirements. Controls allocated guest checks by following established check-use procedures and legibly documenting all required information as the customer's order is taken and processed. Receives proper payment from guest and ensures accuracy of guest check and method of payment in order to safeguard customer and company. Attends all pre-meal and departmental meetings in person in order to enhance communications and gain knowledge of products, service and facility. Responds to customer inquiries and comments in person and on phone by providing timely and knowledgeable information in order to provide quality customer service. Presents a clean and professional appearance at all times. Maintains a friendly, cheerful and courteous demeanor at all times. Performs other duties as assigned, requested or deemed necessary by management. Education/Formal Training High school education or equivalent. Experience Previous experience in similar position of 3 months or longer. Knowledge/Skills Must have basic knowledge of customer service principles, the food server function and restaurant and kitchen operations. Must know standard cash-handling procedures. Must be fluent in oral and written English. Must have vision ability to clearly see detailed guest checks, computer print outs, written instructions and to observe entire restaurant in dimly lit conditions. Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lifting, pushing, pulling and carrying up to 50 lbs to include serving trays, carts, tables, chairs, and small equipment up to 75% of the time. Balancing, stooping kneeling, crouching, crawling, reaching handling, fingering throughout the shift. Mobility -full range of mobility and the ability to travel up to 300 feet on a regular basis throughout the shift. Continuous standing -during preparation, during service hours or during expediting. Must have moderate hearing to hear customers, supervisors, and communicate with other staff. Must have excellent vision to see that product is prepared appropriately. Must have moderate comprehension and literacy to read use records and all special requests. Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction, and be able to communicate both verbally and in writing. Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
Why us? Every aspect of Urban Farmer Philadelphia is thoughtfully tailored to the people who live, work and visit this Northeast city -from the look and feel of the restaurant to the locally-sourced offerings served. The specific local personality is the driving force behind all creative and culinary details, giving it a style unique to Philadelphia. Urban Farmer's menu emphasizes sustainable local ingredients, and authentic, straightforward preparations. Our rustic pantry is stocked with house-made, preserved and pickled local produce which offers a homespun counterpoint to the refined ambiance. Our chefs build personal relationships with local farms, ranches and fisheries, bringing a taste of their dedication to the table and reaffirming the direct connection between land and plate. Beverage offerings reflect the variety of Pennsylvania beer selections, cocktails made with local craft spirits and an extensive wine program highlighting regional vineyards. Situated in the heart of Philadelphia, Urban Farmer Philadelphia is the modern farm-to-table concept introduced by Sage Restaurant Concept, Urban Farmer is committed to sustaining the region we live and eat in. Come taste Philadelphia's Modern steakhouse. Atop The Logan and amidst the splendid, the bar that Philadelphians crave. Nine floors above Philadelphia, a city chic lounge beckons with its unhindered panoramic vantage point, city-sophisticated crowd, and urbane attitude. Assembly Rooftop Bar looks down on Logan Square, with vast views of the Benjamin Franklin Parkway all the way to the Philadelphia Museum of Art. Our sexy rooftop setting high above Philadelphia pours a list of bubbly cocktails, plus a wealth of champagnes and sparkling wines by the glass and by the bottle. Our associates understand the needs and wants of our guests and can address them without hesitation. They create a personalized experience for each person who visits and support one another in doing so. If you have a passion for pleasing others, a get it done mentality, and are looking for an opportunity to make a difference every day by enriching the lives of others, Urban Farmer Restaurant & Assembly Rooftop Lounge may be for you. Job Overview Under general supervision, provides prompt and courteous food service to restaurant customers. Responsibilities Greets and takes food and drink orders from restaurant customers, serving the orders and accommodating special needs/requests. Remains attentive to the customers throughout the entire dining experience, adhering to or exceeding service standards as established by the restaurant at all times. Completes all restocking and cleaning duties by performing opening and closing sidework as instructed Memorizes menu items, recipes and daily specials in order to answer questions and make recommendation to customers. Maintains cleanliness standards in restaurant, waitstation and kitchen service area in order to have a clean, presentable and attractive facility and to satisfy state and local health board requirements. Controls allocated guest checks by following established check-use procedures and legibly documenting all required information as the customer's order is taken and processed. Receives proper payment from guest and ensures accuracy of guest check and method of payment in order to safeguard customer and company. Attends all pre-meal and departmental meetings in person in order to enhance communications and gain knowledge of products, service and facility. Responds to customer inquiries and comments in person and on phone by providing timely and knowledgeable information in order to provide quality customer service. Presents a clean and professional appearance at all times. Maintains a friendly, cheerful and courteous demeanor at all times. Performs other duties as assigned, requested or deemed necessary by management. Qualifications Education/Formal Training High school education or equivalent. Experience Previous experience in similar position of 3 months or longer. Knowledge/Skills Must have basic knowledge of customer service principles, the food server function and restaurant and kitchen operations. Must know standard cash-handling procedures. Must be fluent in oral and written English. Must have vision ability to clearly see detailed guest checks, computer print outs, written instructions and to observe entire restaurant in dimly lit conditions. Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lifting, pushing, pulling and carrying up to 50 lbs to include serving trays, carts, tables, chairs, and small equipment up to 75% of the time. Balancing, stooping kneeling, crouching, crawling, reaching handling, fingering throughout the shift. Mobility -full range of mobility and the ability to travel up to 300 feet on a regular basis throughout the shift. Continuous standing -during preparation, during service hours or during expediting. Must have moderate hearing to hear customers, supervisors, and communicate with other staff. Must have excellent vision to see that product is prepared appropriately. Must have moderate comprehension and literacy to read use records and all special requests. Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction, and be able to communicate both verbally and in writing. Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. ID: 0 Position Type: Regular Part-Time Property : The Logan Philadelphia Outlet: Urban Farmer Philadelphia Category: Restaurant Operations Address : 1 Logan Square City : Philadelphia State : Pennsylvania EOE Protected Veterans/Disability
Mar 23, 2024
Full time
Why us? Every aspect of Urban Farmer Philadelphia is thoughtfully tailored to the people who live, work and visit this Northeast city -from the look and feel of the restaurant to the locally-sourced offerings served. The specific local personality is the driving force behind all creative and culinary details, giving it a style unique to Philadelphia. Urban Farmer's menu emphasizes sustainable local ingredients, and authentic, straightforward preparations. Our rustic pantry is stocked with house-made, preserved and pickled local produce which offers a homespun counterpoint to the refined ambiance. Our chefs build personal relationships with local farms, ranches and fisheries, bringing a taste of their dedication to the table and reaffirming the direct connection between land and plate. Beverage offerings reflect the variety of Pennsylvania beer selections, cocktails made with local craft spirits and an extensive wine program highlighting regional vineyards. Situated in the heart of Philadelphia, Urban Farmer Philadelphia is the modern farm-to-table concept introduced by Sage Restaurant Concept, Urban Farmer is committed to sustaining the region we live and eat in. Come taste Philadelphia's Modern steakhouse. Atop The Logan and amidst the splendid, the bar that Philadelphians crave. Nine floors above Philadelphia, a city chic lounge beckons with its unhindered panoramic vantage point, city-sophisticated crowd, and urbane attitude. Assembly Rooftop Bar looks down on Logan Square, with vast views of the Benjamin Franklin Parkway all the way to the Philadelphia Museum of Art. Our sexy rooftop setting high above Philadelphia pours a list of bubbly cocktails, plus a wealth of champagnes and sparkling wines by the glass and by the bottle. Our associates understand the needs and wants of our guests and can address them without hesitation. They create a personalized experience for each person who visits and support one another in doing so. If you have a passion for pleasing others, a get it done mentality, and are looking for an opportunity to make a difference every day by enriching the lives of others, Urban Farmer Restaurant & Assembly Rooftop Lounge may be for you. Job Overview Under general supervision, provides prompt and courteous food service to restaurant customers. Responsibilities Greets and takes food and drink orders from restaurant customers, serving the orders and accommodating special needs/requests. Remains attentive to the customers throughout the entire dining experience, adhering to or exceeding service standards as established by the restaurant at all times. Completes all restocking and cleaning duties by performing opening and closing sidework as instructed Memorizes menu items, recipes and daily specials in order to answer questions and make recommendation to customers. Maintains cleanliness standards in restaurant, waitstation and kitchen service area in order to have a clean, presentable and attractive facility and to satisfy state and local health board requirements. Controls allocated guest checks by following established check-use procedures and legibly documenting all required information as the customer's order is taken and processed. Receives proper payment from guest and ensures accuracy of guest check and method of payment in order to safeguard customer and company. Attends all pre-meal and departmental meetings in person in order to enhance communications and gain knowledge of products, service and facility. Responds to customer inquiries and comments in person and on phone by providing timely and knowledgeable information in order to provide quality customer service. Presents a clean and professional appearance at all times. Maintains a friendly, cheerful and courteous demeanor at all times. Performs other duties as assigned, requested or deemed necessary by management. Qualifications Education/Formal Training High school education or equivalent. Experience Previous experience in similar position of 3 months or longer. Knowledge/Skills Must have basic knowledge of customer service principles, the food server function and restaurant and kitchen operations. Must know standard cash-handling procedures. Must be fluent in oral and written English. Must have vision ability to clearly see detailed guest checks, computer print outs, written instructions and to observe entire restaurant in dimly lit conditions. Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lifting, pushing, pulling and carrying up to 50 lbs to include serving trays, carts, tables, chairs, and small equipment up to 75% of the time. Balancing, stooping kneeling, crouching, crawling, reaching handling, fingering throughout the shift. Mobility -full range of mobility and the ability to travel up to 300 feet on a regular basis throughout the shift. Continuous standing -during preparation, during service hours or during expediting. Must have moderate hearing to hear customers, supervisors, and communicate with other staff. Must have excellent vision to see that product is prepared appropriately. Must have moderate comprehension and literacy to read use records and all special requests. Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction, and be able to communicate both verbally and in writing. Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. ID: 0 Position Type: Regular Part-Time Property : The Logan Philadelphia Outlet: Urban Farmer Philadelphia Category: Restaurant Operations Address : 1 Logan Square City : Philadelphia State : Pennsylvania EOE Protected Veterans/Disability
Every aspect of Urban Farmer Philadelphia is thoughtfully tailored to the people who live, work and visit this Northeast city -from the look and feel of the restaurant to the locally-sourced offerings served. The specific local personality is the driving force behind all creative and culinary details, giving it a style unique to Philadelphia. Urban Farmer's menu emphasizes sustainable local ingredients, and authentic, straightforward preparations. Our rustic pantry is stocked with house-made, preserved and pickled local produce which offers a homespun counterpoint to the refined ambiance. Our chefs build personal relationships with local farms, ranches and fisheries, bringing a taste of their dedication to the table and reaffirming the direct connection between land and plate. Beverage offerings reflect the variety of Pennsylvania beer selections, cocktails made with local craft spirits and an extensive wine program highlighting regional vineyards. Situated in the heart of Philadelphia, Urban Farmer Philadelphia is the modern farm-to-table concept introduced by Sage Restaurant Concept, Urban Farmer is committed to sustaining the region we live and eat in. Come taste Philadelphia's Modern steakhouse. Atop The Logan and amidst the splendid, the bar that Philadelphians crave. Nine floors above Philadelphia, a city chic lounge beckons with its unhindered panoramic vantage point, city-sophisticated crowd, and urbane attitude. Assembly Rooftop Bar looks down on Logan Square, with vast views of the Benjamin Franklin Parkway all the way to the Philadelphia Museum of Art. Our sexy rooftop setting high above Philadelphia pours a list of bubbly cocktails, plus a wealth of champagnes and sparkling wines by the glass and by the bottle. Our associates understand the needs and wants of our guests and can address them without hesitation. They create a personalized experience for each person who visits and support one another in doing so. If you have a passion for pleasing others, a get it done mentality, and are looking for an opportunity to make a difference every day by enriching the lives of others, Urban Farmer Restaurant & Assembly Rooftop Lounge may be for you. Under general supervision, provides prompt and courteous food service to restaurant customers. Greets and takes food and drink orders from restaurant customers, serving the orders and accommodating special needs/requests. Remains attentive to the customers throughout the entire dining experience, adhering to or exceeding service standards as established by the restaurant at all times. Completes all restocking and cleaning duties by performing opening and closing sidework as instructed Memorizes menu items, recipes and daily specials in order to answer questions and make recommendation to customers. Maintains cleanliness standards in restaurant, waitstation and kitchen service area in order to have a clean, presentable and attractive facility and to satisfy state and local health board requirements. Controls allocated guest checks by following established check-use procedures and legibly documenting all required information as the customer's order is taken and processed. Receives proper payment from guest and ensures accuracy of guest check and method of payment in order to safeguard customer and company. Attends all pre-meal and departmental meetings in person in order to enhance communications and gain knowledge of products, service and facility. Responds to customer inquiries and comments in person and on phone by providing timely and knowledgeable information in order to provide quality customer service. Presents a clean and professional appearance at all times. Maintains a friendly, cheerful and courteous demeanor at all times. Performs other duties as assigned, requested or deemed necessary by management. Education/Formal Training High school education or equivalent. Experience Previous experience in similar position of 3 months or longer. Knowledge/Skills Must have basic knowledge of customer service principles, the food server function and restaurant and kitchen operations. Must know standard cash-handling procedures. Must be fluent in oral and written English. Must have vision ability to clearly see detailed guest checks, computer print outs, written instructions and to observe entire restaurant in dimly lit conditions. Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lifting, pushing, pulling and carrying up to 50 lbs to include serving trays, carts, tables, chairs, and small equipment up to 75% of the time. Balancing, stooping kneeling, crouching, crawling, reaching handling, fingering throughout the shift. Mobility -full range of mobility and the ability to travel up to 300 feet on a regular basis throughout the shift. Continuous standing -during preparation, during service hours or during expediting. Must have moderate hearing to hear customers, supervisors, and communicate with other staff. Must have excellent vision to see that product is prepared appropriately. Must have moderate comprehension and literacy to read use records and all special requests. Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction, and be able to communicate both verbally and in writing. Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
Mar 22, 2024
Full time
Every aspect of Urban Farmer Philadelphia is thoughtfully tailored to the people who live, work and visit this Northeast city -from the look and feel of the restaurant to the locally-sourced offerings served. The specific local personality is the driving force behind all creative and culinary details, giving it a style unique to Philadelphia. Urban Farmer's menu emphasizes sustainable local ingredients, and authentic, straightforward preparations. Our rustic pantry is stocked with house-made, preserved and pickled local produce which offers a homespun counterpoint to the refined ambiance. Our chefs build personal relationships with local farms, ranches and fisheries, bringing a taste of their dedication to the table and reaffirming the direct connection between land and plate. Beverage offerings reflect the variety of Pennsylvania beer selections, cocktails made with local craft spirits and an extensive wine program highlighting regional vineyards. Situated in the heart of Philadelphia, Urban Farmer Philadelphia is the modern farm-to-table concept introduced by Sage Restaurant Concept, Urban Farmer is committed to sustaining the region we live and eat in. Come taste Philadelphia's Modern steakhouse. Atop The Logan and amidst the splendid, the bar that Philadelphians crave. Nine floors above Philadelphia, a city chic lounge beckons with its unhindered panoramic vantage point, city-sophisticated crowd, and urbane attitude. Assembly Rooftop Bar looks down on Logan Square, with vast views of the Benjamin Franklin Parkway all the way to the Philadelphia Museum of Art. Our sexy rooftop setting high above Philadelphia pours a list of bubbly cocktails, plus a wealth of champagnes and sparkling wines by the glass and by the bottle. Our associates understand the needs and wants of our guests and can address them without hesitation. They create a personalized experience for each person who visits and support one another in doing so. If you have a passion for pleasing others, a get it done mentality, and are looking for an opportunity to make a difference every day by enriching the lives of others, Urban Farmer Restaurant & Assembly Rooftop Lounge may be for you. Under general supervision, provides prompt and courteous food service to restaurant customers. Greets and takes food and drink orders from restaurant customers, serving the orders and accommodating special needs/requests. Remains attentive to the customers throughout the entire dining experience, adhering to or exceeding service standards as established by the restaurant at all times. Completes all restocking and cleaning duties by performing opening and closing sidework as instructed Memorizes menu items, recipes and daily specials in order to answer questions and make recommendation to customers. Maintains cleanliness standards in restaurant, waitstation and kitchen service area in order to have a clean, presentable and attractive facility and to satisfy state and local health board requirements. Controls allocated guest checks by following established check-use procedures and legibly documenting all required information as the customer's order is taken and processed. Receives proper payment from guest and ensures accuracy of guest check and method of payment in order to safeguard customer and company. Attends all pre-meal and departmental meetings in person in order to enhance communications and gain knowledge of products, service and facility. Responds to customer inquiries and comments in person and on phone by providing timely and knowledgeable information in order to provide quality customer service. Presents a clean and professional appearance at all times. Maintains a friendly, cheerful and courteous demeanor at all times. Performs other duties as assigned, requested or deemed necessary by management. Education/Formal Training High school education or equivalent. Experience Previous experience in similar position of 3 months or longer. Knowledge/Skills Must have basic knowledge of customer service principles, the food server function and restaurant and kitchen operations. Must know standard cash-handling procedures. Must be fluent in oral and written English. Must have vision ability to clearly see detailed guest checks, computer print outs, written instructions and to observe entire restaurant in dimly lit conditions. Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lifting, pushing, pulling and carrying up to 50 lbs to include serving trays, carts, tables, chairs, and small equipment up to 75% of the time. Balancing, stooping kneeling, crouching, crawling, reaching handling, fingering throughout the shift. Mobility -full range of mobility and the ability to travel up to 300 feet on a regular basis throughout the shift. Continuous standing -during preparation, during service hours or during expediting. Must have moderate hearing to hear customers, supervisors, and communicate with other staff. Must have excellent vision to see that product is prepared appropriately. Must have moderate comprehension and literacy to read use records and all special requests. Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction, and be able to communicate both verbally and in writing. Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
Why us? Every aspect of Urban Farmer Philadelphia is thoughtfully tailored to the people who live, work and visit this Northeast city -from the look and feel of the restaurant to the locally-sourced offerings served. The specific local personality is the driving force behind all creative and culinary details, giving it a style unique to Philadelphia. Urban Farmer's menu emphasizes sustainable local ingredients, and authentic, straightforward preparations. Our rustic pantry is stocked with house-made, preserved and pickled local produce which offers a homespun counterpoint to the refined ambiance. Our chefs build personal relationships with local farms, ranches and fisheries, bringing a taste of their dedication to the table and reaffirming the direct connection between land and plate. Beverage offerings reflect the variety of Pennsylvania beer selections, cocktails made with local craft spirits and an extensive wine program highlighting regional vineyards. Situated in the heart of Philadelphia, Urban Farmer Philadelphia is the modern farm-to-table concept introduced by Sage Restaurant Concept, Urban Farmer is committed to sustaining the region we live and eat in. Come taste Philadelphia's Modern steakhouse. Atop The Logan and amidst the splendid, the bar that Philadelphians crave. Nine floors above Philadelphia, a city chic lounge beckons with its unhindered panoramic vantage point, city-sophisticated crowd, and urbane attitude. Assembly Rooftop Bar looks down on Logan Square, with vast views of the Benjamin Franklin Parkway all the way to the Philadelphia Museum of Art. Our sexy rooftop setting high above Philadelphia pours a list of bubbly cocktails, plus a wealth of champagnes and sparkling wines by the glass and by the bottle. Our associates understand the needs and wants of our guests and can address them without hesitation. They create a personalized experience for each person who visits and support one another in doing so. If you have a passion for pleasing others, a get it done mentality, and are looking for an opportunity to make a difference every day by enriching the lives of others, Urban Farmer Restaurant & Assembly Rooftop Lounge may be for you. Job Overview Under general supervision, provides prompt and courteous food service to restaurant customers. Responsibilities Greets and takes food and drink orders from restaurant customers, serving the orders and accommodating special needs/requests. Remains attentive to the customers throughout the entire dining experience, adhering to or exceeding service standards as established by the restaurant at all times. Completes all restocking and cleaning duties by performing opening and closing sidework as instructed Memorizes menu items, recipes and daily specials in order to answer questions and make recommendation to customers. Maintains cleanliness standards in restaurant, waitstation and kitchen service area in order to have a clean, presentable and attractive facility and to satisfy state and local health board requirements. Controls allocated guest checks by following established check-use procedures and legibly documenting all required information as the customer's order is taken and processed. Receives proper payment from guest and ensures accuracy of guest check and method of payment in order to safeguard customer and company. Attends all pre-meal and departmental meetings in person in order to enhance communications and gain knowledge of products, service and facility. Responds to customer inquiries and comments in person and on phone by providing timely and knowledgeable information in order to provide quality customer service. Presents a clean and professional appearance at all times. Maintains a friendly, cheerful and courteous demeanor at all times. Performs other duties as assigned, requested or deemed necessary by management. Qualifications Education/Formal Training High school education or equivalent. Experience Previous experience in similar position of 3 months or longer. Knowledge/Skills Must have basic knowledge of customer service principles, the food server function and restaurant and kitchen operations. Must know standard cash-handling procedures. Must be fluent in oral and written English. Must have vision ability to clearly see detailed guest checks, computer print outs, written instructions and to observe entire restaurant in dimly lit conditions. Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lifting, pushing, pulling and carrying up to 50 lbs to include serving trays, carts, tables, chairs, and small equipment up to 75% of the time. Balancing, stooping kneeling, crouching, crawling, reaching handling, fingering throughout the shift. Mobility -full range of mobility and the ability to travel up to 300 feet on a regular basis throughout the shift. Continuous standing -during preparation, during service hours or during expediting. Must have moderate hearing to hear customers, supervisors, and communicate with other staff. Must have excellent vision to see that product is prepared appropriately. Must have moderate comprehension and literacy to read use records and all special requests. Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction, and be able to communicate both verbally and in writing. Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. ID: 9 Position Type: Regular Full-Time Property : The Logan Philadelphia Outlet: Urban Farmer Philadelphia Category: Restaurant Operations Address : 1 Logan Square City : Philadelphia State : Pennsylvania EOE Protected Veterans/Disability
Mar 22, 2024
Full time
Why us? Every aspect of Urban Farmer Philadelphia is thoughtfully tailored to the people who live, work and visit this Northeast city -from the look and feel of the restaurant to the locally-sourced offerings served. The specific local personality is the driving force behind all creative and culinary details, giving it a style unique to Philadelphia. Urban Farmer's menu emphasizes sustainable local ingredients, and authentic, straightforward preparations. Our rustic pantry is stocked with house-made, preserved and pickled local produce which offers a homespun counterpoint to the refined ambiance. Our chefs build personal relationships with local farms, ranches and fisheries, bringing a taste of their dedication to the table and reaffirming the direct connection between land and plate. Beverage offerings reflect the variety of Pennsylvania beer selections, cocktails made with local craft spirits and an extensive wine program highlighting regional vineyards. Situated in the heart of Philadelphia, Urban Farmer Philadelphia is the modern farm-to-table concept introduced by Sage Restaurant Concept, Urban Farmer is committed to sustaining the region we live and eat in. Come taste Philadelphia's Modern steakhouse. Atop The Logan and amidst the splendid, the bar that Philadelphians crave. Nine floors above Philadelphia, a city chic lounge beckons with its unhindered panoramic vantage point, city-sophisticated crowd, and urbane attitude. Assembly Rooftop Bar looks down on Logan Square, with vast views of the Benjamin Franklin Parkway all the way to the Philadelphia Museum of Art. Our sexy rooftop setting high above Philadelphia pours a list of bubbly cocktails, plus a wealth of champagnes and sparkling wines by the glass and by the bottle. Our associates understand the needs and wants of our guests and can address them without hesitation. They create a personalized experience for each person who visits and support one another in doing so. If you have a passion for pleasing others, a get it done mentality, and are looking for an opportunity to make a difference every day by enriching the lives of others, Urban Farmer Restaurant & Assembly Rooftop Lounge may be for you. Job Overview Under general supervision, provides prompt and courteous food service to restaurant customers. Responsibilities Greets and takes food and drink orders from restaurant customers, serving the orders and accommodating special needs/requests. Remains attentive to the customers throughout the entire dining experience, adhering to or exceeding service standards as established by the restaurant at all times. Completes all restocking and cleaning duties by performing opening and closing sidework as instructed Memorizes menu items, recipes and daily specials in order to answer questions and make recommendation to customers. Maintains cleanliness standards in restaurant, waitstation and kitchen service area in order to have a clean, presentable and attractive facility and to satisfy state and local health board requirements. Controls allocated guest checks by following established check-use procedures and legibly documenting all required information as the customer's order is taken and processed. Receives proper payment from guest and ensures accuracy of guest check and method of payment in order to safeguard customer and company. Attends all pre-meal and departmental meetings in person in order to enhance communications and gain knowledge of products, service and facility. Responds to customer inquiries and comments in person and on phone by providing timely and knowledgeable information in order to provide quality customer service. Presents a clean and professional appearance at all times. Maintains a friendly, cheerful and courteous demeanor at all times. Performs other duties as assigned, requested or deemed necessary by management. Qualifications Education/Formal Training High school education or equivalent. Experience Previous experience in similar position of 3 months or longer. Knowledge/Skills Must have basic knowledge of customer service principles, the food server function and restaurant and kitchen operations. Must know standard cash-handling procedures. Must be fluent in oral and written English. Must have vision ability to clearly see detailed guest checks, computer print outs, written instructions and to observe entire restaurant in dimly lit conditions. Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lifting, pushing, pulling and carrying up to 50 lbs to include serving trays, carts, tables, chairs, and small equipment up to 75% of the time. Balancing, stooping kneeling, crouching, crawling, reaching handling, fingering throughout the shift. Mobility -full range of mobility and the ability to travel up to 300 feet on a regular basis throughout the shift. Continuous standing -during preparation, during service hours or during expediting. Must have moderate hearing to hear customers, supervisors, and communicate with other staff. Must have excellent vision to see that product is prepared appropriately. Must have moderate comprehension and literacy to read use records and all special requests. Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction, and be able to communicate both verbally and in writing. Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. ID: 9 Position Type: Regular Full-Time Property : The Logan Philadelphia Outlet: Urban Farmer Philadelphia Category: Restaurant Operations Address : 1 Logan Square City : Philadelphia State : Pennsylvania EOE Protected Veterans/Disability
Pool Cafe Server Department: Food and Beverage Reports To: Restaurant Leadership, Food and Beverage Supervisor Job Description: Oak Hill Country Club, a Five Star Platinum Club of the World, is seeking dedicated, experienced, fast-paced individuals to join our service team at the Pool. Our Pool Cafe Server is responsible for providing our members and guests with friendly, professional, and expedient service to help create memorable dining experiences. A Pool Cafe Server possesses a strong understanding of flavor profiles and pairings. They successfully collaborate with kitchen staff to provide a seamless experience for the members/guests. General Requirements: Must be at least 18 years old to be considered. Complies with Oak Hill Country Club's Acorns of Excellence. Report to work at the scheduled time, neatly groomed and dressed in accordance with Oak Hill Country Club's appearance standards. Exceptional attention to detail. Anticipate guest and contact needs, ascertain satisfaction, and respond urgently and appropriately to concerns and requests. Exceptional communication abilities when interacting with associates, guests, clients and internal departments to build relationships. Able to consistently perform tasks with little direct supervision. Works harmoniously and professionally with co-workers. Job Requirements: Communication: Warmly and promptly welcome each member and guest within 1-2 minutes of seating, utilizing the members name naturally as a signal of recognition. Confidently deliver enticing information regarding food and beverage options and daily specials. They expertly answer questions and help curate the experience from start to finish. Communicate any special requests, special cooking instructions or food allergies to the culinary and/or beverage team and ensure that they are perfectly executed. Attends daily line-up and can retain information regarding service on the fly and quickly pivot to apply changes recommended by management. Accurately presents information from Culinary Team to the membership. Organization: Carefully attend to the details ensuring an understanding of member orders and special requests. Accurately utilize the Point-of-Sale system to reflect the correct member and guest orders. Review each order, prior to service, to ensure it is to the members' specifications. Complete pre-opening and closing tasks as assigned, side work. Collaborates with other members of the team to ensure prioritization of Member/Guest needs and asks for help to prevent delays in service. Provide an exceptional service experience by adhering to Oak Hill's service standards, clearing, and resetting as needed throughout service. Is responsible for timeliness of service to include tracking ticket times on all Food and Beverage items. Ensures timing standards are being met (3-5 minutes for beverages, converses with kitchen when entrees exceed 10-minute mark post-fire). Owns communication both internally with the team and externally with members/guests to guarantee prompt service and is a proper steward of their time. Prioritization: Promptly and effectively resolve any service issues that arise, seeking assistance from management where appropriate. The Pool Cafe Server always maintains a professional posture and appears approachable and attentive. They are responsive to requests but are intuitive and approach the tables in a nonintrusive fashion. Exhibit an exceptional knowledge of all Oak Hill's standards and operating procedures. They hold themselves to the highest standards and always represent the brand. Develop a strong working knowledge of member names and preferences. Ensure the cleanliness and organization of all dining and back of house spaces. Be able to consistently perform tasks with little direct supervision. Understand and be able to perform your role in an emergency. In addition, other duties may be required as directed by management. Beverage Responsibilities: Follow's the Club's policies and procedures for serving alcoholic beverages. Notify a manager if you believe a member/guest is intoxicated. Ensure that all laws applicable to beverage operations are consistently followed. Understanding of all alcoholic and non-alcoholic beverages. Able to prepare and service mixed and craft cocktails. Maintain cleanliness and sanitation of beverage area, glassware and equipment. Maintain an adequate supply of liquors, wines, beer and other beverages with effective inventory management system. Physical Requirements: Must be able to continuously sit, stand, and walk for a minimum of 8 hours. Must be able to bend, kneel, push, and pull over the course of a shift. All employees must maintain a neat, clean, and well-groomed appearance per Oak Hill's appearance standards. Will be occasionally required to perform job functions outdoors and be exposed to sun, heat, humidity, and other elements. Must be able to work a flexible shift that includes early mornings, nights, weekends, holidays, split shifts, and extended shifts. Must have a reliable form of transportation to and from work. Ability to read, write, and communicate effectively in English, both written and oral. Must be able to periodically lift and carry up to 30 lbs. over the course of a shift. Qualifications: Education: High school or equivalent education required. Experience: Previous waitress, waiter or banquet server experience preferred. Country club experience strongly preferred. A genuine interest and passion for service, food, wine, and spirits is a plus. Licenses & Certificates: Ability to obtain and/or maintain any government required licenses, certificates or permits. Food safety certification (SERVE SAFE), Alcohol beverage certification (TIPS or FAIR).
Mar 21, 2024
Full time
Pool Cafe Server Department: Food and Beverage Reports To: Restaurant Leadership, Food and Beverage Supervisor Job Description: Oak Hill Country Club, a Five Star Platinum Club of the World, is seeking dedicated, experienced, fast-paced individuals to join our service team at the Pool. Our Pool Cafe Server is responsible for providing our members and guests with friendly, professional, and expedient service to help create memorable dining experiences. A Pool Cafe Server possesses a strong understanding of flavor profiles and pairings. They successfully collaborate with kitchen staff to provide a seamless experience for the members/guests. General Requirements: Must be at least 18 years old to be considered. Complies with Oak Hill Country Club's Acorns of Excellence. Report to work at the scheduled time, neatly groomed and dressed in accordance with Oak Hill Country Club's appearance standards. Exceptional attention to detail. Anticipate guest and contact needs, ascertain satisfaction, and respond urgently and appropriately to concerns and requests. Exceptional communication abilities when interacting with associates, guests, clients and internal departments to build relationships. Able to consistently perform tasks with little direct supervision. Works harmoniously and professionally with co-workers. Job Requirements: Communication: Warmly and promptly welcome each member and guest within 1-2 minutes of seating, utilizing the members name naturally as a signal of recognition. Confidently deliver enticing information regarding food and beverage options and daily specials. They expertly answer questions and help curate the experience from start to finish. Communicate any special requests, special cooking instructions or food allergies to the culinary and/or beverage team and ensure that they are perfectly executed. Attends daily line-up and can retain information regarding service on the fly and quickly pivot to apply changes recommended by management. Accurately presents information from Culinary Team to the membership. Organization: Carefully attend to the details ensuring an understanding of member orders and special requests. Accurately utilize the Point-of-Sale system to reflect the correct member and guest orders. Review each order, prior to service, to ensure it is to the members' specifications. Complete pre-opening and closing tasks as assigned, side work. Collaborates with other members of the team to ensure prioritization of Member/Guest needs and asks for help to prevent delays in service. Provide an exceptional service experience by adhering to Oak Hill's service standards, clearing, and resetting as needed throughout service. Is responsible for timeliness of service to include tracking ticket times on all Food and Beverage items. Ensures timing standards are being met (3-5 minutes for beverages, converses with kitchen when entrees exceed 10-minute mark post-fire). Owns communication both internally with the team and externally with members/guests to guarantee prompt service and is a proper steward of their time. Prioritization: Promptly and effectively resolve any service issues that arise, seeking assistance from management where appropriate. The Pool Cafe Server always maintains a professional posture and appears approachable and attentive. They are responsive to requests but are intuitive and approach the tables in a nonintrusive fashion. Exhibit an exceptional knowledge of all Oak Hill's standards and operating procedures. They hold themselves to the highest standards and always represent the brand. Develop a strong working knowledge of member names and preferences. Ensure the cleanliness and organization of all dining and back of house spaces. Be able to consistently perform tasks with little direct supervision. Understand and be able to perform your role in an emergency. In addition, other duties may be required as directed by management. Beverage Responsibilities: Follow's the Club's policies and procedures for serving alcoholic beverages. Notify a manager if you believe a member/guest is intoxicated. Ensure that all laws applicable to beverage operations are consistently followed. Understanding of all alcoholic and non-alcoholic beverages. Able to prepare and service mixed and craft cocktails. Maintain cleanliness and sanitation of beverage area, glassware and equipment. Maintain an adequate supply of liquors, wines, beer and other beverages with effective inventory management system. Physical Requirements: Must be able to continuously sit, stand, and walk for a minimum of 8 hours. Must be able to bend, kneel, push, and pull over the course of a shift. All employees must maintain a neat, clean, and well-groomed appearance per Oak Hill's appearance standards. Will be occasionally required to perform job functions outdoors and be exposed to sun, heat, humidity, and other elements. Must be able to work a flexible shift that includes early mornings, nights, weekends, holidays, split shifts, and extended shifts. Must have a reliable form of transportation to and from work. Ability to read, write, and communicate effectively in English, both written and oral. Must be able to periodically lift and carry up to 30 lbs. over the course of a shift. Qualifications: Education: High school or equivalent education required. Experience: Previous waitress, waiter or banquet server experience preferred. Country club experience strongly preferred. A genuine interest and passion for service, food, wine, and spirits is a plus. Licenses & Certificates: Ability to obtain and/or maintain any government required licenses, certificates or permits. Food safety certification (SERVE SAFE), Alcohol beverage certification (TIPS or FAIR).
The host is in charge of allocating guests to tables and getting them seated in the correct section. Maintaining a well-organized seating chart is essential to not overload one server, and making sure work is distributed fairly among the wait staff. A Server's responsibility is attending to diners before, during, and after their meals by helping them place, receive, and pay for their orders. They also ensure the timely delivery of food and beverages by checking on their tables periodically throughout the service time. A Barista is a professional who makes and serves beverages such as coffee, tea and specialty beverages. They are responsible for taking customer orders and payments. They also clean and sanitize their work areas, seating areas and equipment/tools. Benefits include PTO, tips, Retention bonus up to $3,000 and Simple IRA with employer match. Experience is not required but preferred. We look forward to meeting you!
Mar 20, 2024
Full time
The host is in charge of allocating guests to tables and getting them seated in the correct section. Maintaining a well-organized seating chart is essential to not overload one server, and making sure work is distributed fairly among the wait staff. A Server's responsibility is attending to diners before, during, and after their meals by helping them place, receive, and pay for their orders. They also ensure the timely delivery of food and beverages by checking on their tables periodically throughout the service time. A Barista is a professional who makes and serves beverages such as coffee, tea and specialty beverages. They are responsible for taking customer orders and payments. They also clean and sanitize their work areas, seating areas and equipment/tools. Benefits include PTO, tips, Retention bonus up to $3,000 and Simple IRA with employer match. Experience is not required but preferred. We look forward to meeting you!
InterContinental Hotels Group
San Diego, California
Our guests' memorable experiences must start somewhere. So why not with you? We're looking for a new Seasonal Pool Server to provide fast and courteous service of food and beverages to guests. A little taste of your day-to-day: Alert Outlet Management of any service and/or safety issues. Make appropriate service recovery gestures according to established guidelines to ensure total guest satisfaction. May receive guest payments and process transactions as outlined in the cash and charge procedures as needed. Prepare food and beverages for service to hotel guests and present food according to established health and presentation standards. Greet all guests and take beverage and food orders in a prompt and professional manner. Clear and clean tables in a prompt and efficient manner. Clean and/or wipe down tables, chairs, walls, windows, mirrors, and floors as necessary. Perform side-work, and any other opening or closing duties as required. Ensure that wait staff stations are clean and maintained throughout shift. May assist with other duties as assigned. What We need from you: High School diploma or equivalent, plus food service experience with general knowledge of restaurant operations. What you can expect from us: The hourly pay rate for this role is $16.30 This rate is only applicable for jobs to be performed at InterContinental San Diego. Note: No amount of pay is wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Join us and you'll become part of the global IHG family - and like all families, all our individual team members share some winning characteristics. As a team, we work better together - we trust and support each other, we do the right thing, and we welcome different perspectives. You need to show us you care that you notice the little things that make a difference to guests as well as always looking for ways to improve. In return we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself. So, join us and you'll become part of our ever-growing global family. IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.
Mar 19, 2024
Full time
Our guests' memorable experiences must start somewhere. So why not with you? We're looking for a new Seasonal Pool Server to provide fast and courteous service of food and beverages to guests. A little taste of your day-to-day: Alert Outlet Management of any service and/or safety issues. Make appropriate service recovery gestures according to established guidelines to ensure total guest satisfaction. May receive guest payments and process transactions as outlined in the cash and charge procedures as needed. Prepare food and beverages for service to hotel guests and present food according to established health and presentation standards. Greet all guests and take beverage and food orders in a prompt and professional manner. Clear and clean tables in a prompt and efficient manner. Clean and/or wipe down tables, chairs, walls, windows, mirrors, and floors as necessary. Perform side-work, and any other opening or closing duties as required. Ensure that wait staff stations are clean and maintained throughout shift. May assist with other duties as assigned. What We need from you: High School diploma or equivalent, plus food service experience with general knowledge of restaurant operations. What you can expect from us: The hourly pay rate for this role is $16.30 This rate is only applicable for jobs to be performed at InterContinental San Diego. Note: No amount of pay is wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Join us and you'll become part of the global IHG family - and like all families, all our individual team members share some winning characteristics. As a team, we work better together - we trust and support each other, we do the right thing, and we welcome different perspectives. You need to show us you care that you notice the little things that make a difference to guests as well as always looking for ways to improve. In return we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself. So, join us and you'll become part of our ever-growing global family. IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.
The host is in charge of allocating guests to tables and getting them seated in the correct section. Maintaining a well-organized seating chart is essential to not overload one server, and making sure work is distributed fairly among the wait staff. A Server's responsibility is attending to diners before, during, and after their meals by helping them place, receive, and pay for their orders. They also ensure the timely delivery of food and beverages by checking on their tables periodically throughout the service time. A Barista is a professional who makes and serves beverages such as coffee, tea and specialty beverages. They are responsible for taking customer orders and payments. They also clean and sanitize their work areas, seating areas and equipment/tools. Benefits include PTO, tips, Retention bonus up to $3,000 and Simple IRA with employer match. Experience is not required but preferred. We look forward to meeting you!
Mar 18, 2024
Full time
The host is in charge of allocating guests to tables and getting them seated in the correct section. Maintaining a well-organized seating chart is essential to not overload one server, and making sure work is distributed fairly among the wait staff. A Server's responsibility is attending to diners before, during, and after their meals by helping them place, receive, and pay for their orders. They also ensure the timely delivery of food and beverages by checking on their tables periodically throughout the service time. A Barista is a professional who makes and serves beverages such as coffee, tea and specialty beverages. They are responsible for taking customer orders and payments. They also clean and sanitize their work areas, seating areas and equipment/tools. Benefits include PTO, tips, Retention bonus up to $3,000 and Simple IRA with employer match. Experience is not required but preferred. We look forward to meeting you!
Job Summary: At Rita's, we are a very fast-paced restaurant on the beach. We are looking for support staff to come in and help as a host, server assistant, and/or food runner. If you are a team player, experienced, passionate, and dedicated to being the best, we want to hear from you! Who you are: We encourage candidates to apply that they want to work in a positive and professional culture, have a strong work ethic and are passionate about taking care of the guest. Support Staff members are responsible for ensuring that all guests who dine with us have memorable experiences filled with hospitality, delicious food and drinks, and exceptional service. This position may be full-time or part-time. What you'll do: Greet guests and help ensure a seamless flow through the restaurant and to arranged dining tables. Support the wait staff in water service, clearing tables, and replenishment of utensils Inspect work areas for cleanliness. Speak clearly and persuasively in positive or negative situations and respond well to questions. Uphold service standards to ensure a memorable guest experience. Maintain and uphold our company's vision and values. Demonstrate a passion for details and a willingness to learn. Take part in pre-service duties and applicable closing duties. Participate in service/culinary education sessions. Maintain the highest standards of cleanliness and appearance throughout all areas of the restaurant both before, during and after service. Demonstrate an eagerness to continue to learn and grow! What you need to apply: Great enthusiasm and attitude Ability to make a positive difference in our guests and your co-workers' lives Able to work combination of mornings, nights, weekends and holidays Strong Knowledge of our reservation system, Resy, is a plus! What you'll get from us: A healthy and safe work environment where you are encouraged to grow your career. Comprehensive Medical, Dental, and Vision insurance available for all fulltime employees (30 hours per week or more). Our company pays up to 70% of your medical premium dependent on the plan you choose. We also offer legal and voluntary life insurance options. Paid Time Off to support you with an active life outside of work after 6 months (1 week) and 2 weeks after 1 year. 50% dining discount throughout the Hall Management Group of restaurants Flexible Spending Account or Heath Spending Account depending on the plan you choose. Company paid Employee Assistance Program to support overall mental wellbeing. 401(k) to help you invest in your future after 6 months with a 4% company match. Generous Employee Referral Program. Who we are: Hall Management Group operates notable restaurants in South Carolina and Tennessee including Halls Chophouse (Charleston, Greenville, Columbia, Nexton and Nashville), Rita's at Folly Beach, High Cotton, S.N.O.B and Halls Signature Events. Please submit an up-to-date resume. We look forward to hearing from you! Let's make something good happen today!
Mar 18, 2024
Full time
Job Summary: At Rita's, we are a very fast-paced restaurant on the beach. We are looking for support staff to come in and help as a host, server assistant, and/or food runner. If you are a team player, experienced, passionate, and dedicated to being the best, we want to hear from you! Who you are: We encourage candidates to apply that they want to work in a positive and professional culture, have a strong work ethic and are passionate about taking care of the guest. Support Staff members are responsible for ensuring that all guests who dine with us have memorable experiences filled with hospitality, delicious food and drinks, and exceptional service. This position may be full-time or part-time. What you'll do: Greet guests and help ensure a seamless flow through the restaurant and to arranged dining tables. Support the wait staff in water service, clearing tables, and replenishment of utensils Inspect work areas for cleanliness. Speak clearly and persuasively in positive or negative situations and respond well to questions. Uphold service standards to ensure a memorable guest experience. Maintain and uphold our company's vision and values. Demonstrate a passion for details and a willingness to learn. Take part in pre-service duties and applicable closing duties. Participate in service/culinary education sessions. Maintain the highest standards of cleanliness and appearance throughout all areas of the restaurant both before, during and after service. Demonstrate an eagerness to continue to learn and grow! What you need to apply: Great enthusiasm and attitude Ability to make a positive difference in our guests and your co-workers' lives Able to work combination of mornings, nights, weekends and holidays Strong Knowledge of our reservation system, Resy, is a plus! What you'll get from us: A healthy and safe work environment where you are encouraged to grow your career. Comprehensive Medical, Dental, and Vision insurance available for all fulltime employees (30 hours per week or more). Our company pays up to 70% of your medical premium dependent on the plan you choose. We also offer legal and voluntary life insurance options. Paid Time Off to support you with an active life outside of work after 6 months (1 week) and 2 weeks after 1 year. 50% dining discount throughout the Hall Management Group of restaurants Flexible Spending Account or Heath Spending Account depending on the plan you choose. Company paid Employee Assistance Program to support overall mental wellbeing. 401(k) to help you invest in your future after 6 months with a 4% company match. Generous Employee Referral Program. Who we are: Hall Management Group operates notable restaurants in South Carolina and Tennessee including Halls Chophouse (Charleston, Greenville, Columbia, Nexton and Nashville), Rita's at Folly Beach, High Cotton, S.N.O.B and Halls Signature Events. Please submit an up-to-date resume. We look forward to hearing from you! Let's make something good happen today!
Jesús Latin Grill & Tequila Bar
Mishawaka, Indiana
MFG (Market Fresh Gourmet) is a growing multi-concept restaurant group, currently with 4 restaurant concepts located Mishawaka, IN. Corndance Tavern, Bourbon and Butcher, Evil Czech Brewery and Jesús Latin Grill & Tequila Bar. Carnegie Library Special Events is our private event space seating up to 175 guests and is in the upper level of Jesús. Our butcher shop provides locally sourced meats while our commissary kitchen produces house-made products for each of our restaurant locations. With 4 different concepts in 3 locations, there is something for every personality! Multi-unit & multi-concept management experience is a plus. We are looking for a friendly and energetic Support Staff to join our team! This position will train as a host as well as a food runner. While hosting you will be welcoming guests, seating them in the restaurant, and helping ensure they enjoy an exceptional dining experience. You are a natural people person who can quickly build rapport with guests and create a welcoming atmosphere. Detail-oriented and able to manage multiple priorities, you rely on your excellent organization and communication skills to bring your best each day for yourself, the restaurant staff, and our guests. During your food running shifts you will be assisting the Chef in the expo window and taking completed food trays to the correct table where you will then hand out the correct dish to each guest. This position is a hybrid position because it works in with both the Front of House as well as the Back of House. You will learn lots of aspects of the restaurant in the position, you will assist in finishing garnishing food plates, completing orders on trays, and then taking the tray to the correct table. You are their favorite person because you are bringing them food! Responsibilities: Garnish food plates Complete orders on trays Assist chef in expo window Get anything a guest needs after delivering food Cleaning expo area Maintaining a sanitized working area Greet guests and seat them at tables or in waiting areas Provide guests with menus Assign and follow a seating rotation Inform guests of current promotions and who will be serving them to ensure a smooth handoff to the service staff Manage the flow of guests into the dining and bar areas, and provide accurate wait times to incoming guests if appropriate Answer the phone. Assist with taking to-go orders when necessary. Keep the host stand neat, tidy, and presentable for guests. Qualifications: Previous restaurant hosting or serving experience preferred. Any customer experience is a plus Friendly and customer-focused personality Ability to clearly communicate guests' needs to Servers, Bussers, Managers, etc. Ability to effectively communicate in the expo window Ability to articulate clear greetings and farewells to guests, as well as being able to understand requests for assistance Ability to clearly communicate guests' needs to Servers, Bussers, Managers, etc. Ability to effectively communicate on the telephone Must be able to carry trays or supplies (sometimes over 50 lbs) Complete our short application today!
Mar 18, 2024
Full time
MFG (Market Fresh Gourmet) is a growing multi-concept restaurant group, currently with 4 restaurant concepts located Mishawaka, IN. Corndance Tavern, Bourbon and Butcher, Evil Czech Brewery and Jesús Latin Grill & Tequila Bar. Carnegie Library Special Events is our private event space seating up to 175 guests and is in the upper level of Jesús. Our butcher shop provides locally sourced meats while our commissary kitchen produces house-made products for each of our restaurant locations. With 4 different concepts in 3 locations, there is something for every personality! Multi-unit & multi-concept management experience is a plus. We are looking for a friendly and energetic Support Staff to join our team! This position will train as a host as well as a food runner. While hosting you will be welcoming guests, seating them in the restaurant, and helping ensure they enjoy an exceptional dining experience. You are a natural people person who can quickly build rapport with guests and create a welcoming atmosphere. Detail-oriented and able to manage multiple priorities, you rely on your excellent organization and communication skills to bring your best each day for yourself, the restaurant staff, and our guests. During your food running shifts you will be assisting the Chef in the expo window and taking completed food trays to the correct table where you will then hand out the correct dish to each guest. This position is a hybrid position because it works in with both the Front of House as well as the Back of House. You will learn lots of aspects of the restaurant in the position, you will assist in finishing garnishing food plates, completing orders on trays, and then taking the tray to the correct table. You are their favorite person because you are bringing them food! Responsibilities: Garnish food plates Complete orders on trays Assist chef in expo window Get anything a guest needs after delivering food Cleaning expo area Maintaining a sanitized working area Greet guests and seat them at tables or in waiting areas Provide guests with menus Assign and follow a seating rotation Inform guests of current promotions and who will be serving them to ensure a smooth handoff to the service staff Manage the flow of guests into the dining and bar areas, and provide accurate wait times to incoming guests if appropriate Answer the phone. Assist with taking to-go orders when necessary. Keep the host stand neat, tidy, and presentable for guests. Qualifications: Previous restaurant hosting or serving experience preferred. Any customer experience is a plus Friendly and customer-focused personality Ability to clearly communicate guests' needs to Servers, Bussers, Managers, etc. Ability to effectively communicate in the expo window Ability to articulate clear greetings and farewells to guests, as well as being able to understand requests for assistance Ability to clearly communicate guests' needs to Servers, Bussers, Managers, etc. Ability to effectively communicate on the telephone Must be able to carry trays or supplies (sometimes over 50 lbs) Complete our short application today!
The host is in charge of allocating guests to tables and getting them seated in the correct section. Maintaining a well-organized seating chart is essential to not overload one server, and making sure work is distributed fairly among the wait staff. A Server's responsibility is attending to diners before, during, and after their meals by helping them place, receive, and pay for their orders. They also ensure the timely delivery of food and beverages by checking on their tables periodically throughout the service time. A Barista is a professional who makes and serves beverages such as coffee, tea and specialty beverages. They are responsible for taking customer orders and payments. They also clean and sanitize their work areas, seating areas and equipment/tools. Benefits include PTO, tips, Retention bonus up to $3,000 and Simple IRA with employer match. Experience is not required but preferred. We look forward to meeting you!
Mar 18, 2024
Full time
The host is in charge of allocating guests to tables and getting them seated in the correct section. Maintaining a well-organized seating chart is essential to not overload one server, and making sure work is distributed fairly among the wait staff. A Server's responsibility is attending to diners before, during, and after their meals by helping them place, receive, and pay for their orders. They also ensure the timely delivery of food and beverages by checking on their tables periodically throughout the service time. A Barista is a professional who makes and serves beverages such as coffee, tea and specialty beverages. They are responsible for taking customer orders and payments. They also clean and sanitize their work areas, seating areas and equipment/tools. Benefits include PTO, tips, Retention bonus up to $3,000 and Simple IRA with employer match. Experience is not required but preferred. We look forward to meeting you!
Company Description Inspired by the insatiable wanderlust and rebellious spirit of Alfred Gwynne Vanderbilt, the historic downtown mansion once owned by the businessman and scion has been reinterpreted for the modern era as a lively and stylish social destination. From a secret bar tucked into a corner of the sumptuous Doris Duke-inspired parlor to the specially-commissioned series of mysterious and moody old world still lifes sprinkled throughout the foyer and lounge, the scene at The Vanderbilt is crackling with coastal curiosities and alluring eccentricities waiting to be discovered. Job Description Become the backbone of our Roof Deck dining experience as a Server Assistant, where your attentiveness and teamwork will elevate every guest's visit. Supporting our service team, you'll ensure smooth operations, anticipate needs, and create memorable moments for patrons, leaving a lasting impression of exceptional hospitality. Assist in setting up and clearing tables, including arranging utensils, plates, and glassware, and removing used items promptly to maintain a clean and organized dining area. Assist servers in delivering beverages to tables, refilling drinks as needed, and ensuring guests have a positive and uninterrupted dining experience. Assist guests as needed, including answering questions, accommodating special requests, and ensuring their comfort throughout the dining experience. Collaborate with servers and other restaurant staff to ensure efficient service delivery, communicate guest requests or feedback, and coordinate tasks to meet service standards. Assist in maintaining cleanliness and sanitation standards in the dining area, including wiping down tables, chairs, and surfaces, and ensuring adherence to food safety protocols. Qualifications Prior experience as a server assistant preferred. Ability to work a flexible schedule, including weekends and holidays, according to department needs Ability to communicate in English Additional Information Benefits Auberge Resorts is proud to support the needs of our team members and their families with a competitive and affordable benefits package including: Medical, Dental, Vision plans Flexible Spending Accounts Health Savings Account Basic Life and AD&D Employee Assistance Program Tuition Reimbursement Task Force Career Growth Voluntary plans: short- and long-term disability, additional life insurance coverage, accident, critical illness, hospital indemnity coverage, and legal insurance 401(k) program and receive a match on employee contributions. Throughout their employment, and beyond, team members have access to the Auberge Benefits Resource Center to get answers to questions and how best to utilize their benefits. Eligibility to enroll in our benefits is based on the applicable waiting period and employment status. Some benefits may require an employee contribution. The Plan documents supersede this description. Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world's most desirable. Please visit to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and and . Vanderbilt Hotel LLC is an Equal Opportunity Employer, M/F/D/V. Vanderbilt Hotel LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Vanderbilt Hotel LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Mar 15, 2024
Full time
Company Description Inspired by the insatiable wanderlust and rebellious spirit of Alfred Gwynne Vanderbilt, the historic downtown mansion once owned by the businessman and scion has been reinterpreted for the modern era as a lively and stylish social destination. From a secret bar tucked into a corner of the sumptuous Doris Duke-inspired parlor to the specially-commissioned series of mysterious and moody old world still lifes sprinkled throughout the foyer and lounge, the scene at The Vanderbilt is crackling with coastal curiosities and alluring eccentricities waiting to be discovered. Job Description Become the backbone of our Roof Deck dining experience as a Server Assistant, where your attentiveness and teamwork will elevate every guest's visit. Supporting our service team, you'll ensure smooth operations, anticipate needs, and create memorable moments for patrons, leaving a lasting impression of exceptional hospitality. Assist in setting up and clearing tables, including arranging utensils, plates, and glassware, and removing used items promptly to maintain a clean and organized dining area. Assist servers in delivering beverages to tables, refilling drinks as needed, and ensuring guests have a positive and uninterrupted dining experience. Assist guests as needed, including answering questions, accommodating special requests, and ensuring their comfort throughout the dining experience. Collaborate with servers and other restaurant staff to ensure efficient service delivery, communicate guest requests or feedback, and coordinate tasks to meet service standards. Assist in maintaining cleanliness and sanitation standards in the dining area, including wiping down tables, chairs, and surfaces, and ensuring adherence to food safety protocols. Qualifications Prior experience as a server assistant preferred. Ability to work a flexible schedule, including weekends and holidays, according to department needs Ability to communicate in English Additional Information Benefits Auberge Resorts is proud to support the needs of our team members and their families with a competitive and affordable benefits package including: Medical, Dental, Vision plans Flexible Spending Accounts Health Savings Account Basic Life and AD&D Employee Assistance Program Tuition Reimbursement Task Force Career Growth Voluntary plans: short- and long-term disability, additional life insurance coverage, accident, critical illness, hospital indemnity coverage, and legal insurance 401(k) program and receive a match on employee contributions. Throughout their employment, and beyond, team members have access to the Auberge Benefits Resource Center to get answers to questions and how best to utilize their benefits. Eligibility to enroll in our benefits is based on the applicable waiting period and employment status. Some benefits may require an employee contribution. The Plan documents supersede this description. Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world's most desirable. Please visit to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and and . Vanderbilt Hotel LLC is an Equal Opportunity Employer, M/F/D/V. Vanderbilt Hotel LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Vanderbilt Hotel LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Capital City Club Pool Server Exciting Opportunity Awaits at Capital City Club! ABOUT US: Established in 1883, Capital City Club holds the distinction of being one of the oldest private clubs in the South. Nestled in Atlanta's historic Brookhaven neighborhood, our club boasts a majestic 18-hole golf course, multiple unique dining venues, and world-class swim, tennis, and fitness facilities. At Capital City Club, we pride ourselves on surpassing expectations in every endeavor. JOINING OUR TEAM: Are you dependable, self-motivated, and eager to excel? Do you possess a positive attitude and thrive in a collaborative environment? Are you keen to develop your customer service and communication skills? If so, you might just be the perfect addition to the CCC team! We're currently seeking dynamic Pool Servers for our outdoor dining areas and pool facilities. This full-time seasonal position offers an excellent opportunity to join a team dedicated to providing exceptional service to our esteemed members. At CCC, we operate in a non-tipping environment, providing competitive guaranteed wages that enable our staff to focus on delivering premium service levels. Additionally, team members enjoy complimentary meals, free parking, provided work uniforms, employee recognition opportunities, and appreciation events. If this aligns with your career aspirations, apply today and become part of our outstanding team! REQUIREMENTS: + Minimum age of 18 + Minimum 2 years of server/wait staff experience (training provided for exceptional candidates) + Flexible availability including nights, weekends, and holidays + Ability to work independently and collaboratively + Excellent organization, communication, and problem-solving skills + Attention to detail and ability to work with minimal supervision + Familiarity with point-of-sale systems is beneficial + Positive attitude and high energy WORK SCHEDULE: Shifts vary, including nights, weekends, and holidays. KEY RESPONSIBILITIES: + Foster teamwork and assist colleagues as needed + Complete daily and weekly opening/closing tasks + Attend all staff meetings and training sessions + Learn and proficiently use the Northstar POS system + Adhere to CCC service standards and provide world-class service + Assist in other dining venues around the Club as needed + Present menus, take orders, and provide recommendations + Manage sections/tables with attention to cleanliness and order + Handle member and guest inquiries and complaints with professionalism and positivity + Complete other assigned tasks as directed by supervisor COMPENSATION: + $16/hour + Commission: 10% on sales ARE YOU READY TO JOIN OUR TEAM? If you're passionate about hospitality and believe you have what it takes to thrive at Capital City Club, seize this opportunity! Fill out our brief application today, and let's connect soon. We can't wait to welcome you aboard! All job applicants at this company who have been offered employment will need to undergo testing for the presence of illegal drugs as a condition for employment. Powered by JazzHR
Mar 15, 2024
Full time
Capital City Club Pool Server Exciting Opportunity Awaits at Capital City Club! ABOUT US: Established in 1883, Capital City Club holds the distinction of being one of the oldest private clubs in the South. Nestled in Atlanta's historic Brookhaven neighborhood, our club boasts a majestic 18-hole golf course, multiple unique dining venues, and world-class swim, tennis, and fitness facilities. At Capital City Club, we pride ourselves on surpassing expectations in every endeavor. JOINING OUR TEAM: Are you dependable, self-motivated, and eager to excel? Do you possess a positive attitude and thrive in a collaborative environment? Are you keen to develop your customer service and communication skills? If so, you might just be the perfect addition to the CCC team! We're currently seeking dynamic Pool Servers for our outdoor dining areas and pool facilities. This full-time seasonal position offers an excellent opportunity to join a team dedicated to providing exceptional service to our esteemed members. At CCC, we operate in a non-tipping environment, providing competitive guaranteed wages that enable our staff to focus on delivering premium service levels. Additionally, team members enjoy complimentary meals, free parking, provided work uniforms, employee recognition opportunities, and appreciation events. If this aligns with your career aspirations, apply today and become part of our outstanding team! REQUIREMENTS: + Minimum age of 18 + Minimum 2 years of server/wait staff experience (training provided for exceptional candidates) + Flexible availability including nights, weekends, and holidays + Ability to work independently and collaboratively + Excellent organization, communication, and problem-solving skills + Attention to detail and ability to work with minimal supervision + Familiarity with point-of-sale systems is beneficial + Positive attitude and high energy WORK SCHEDULE: Shifts vary, including nights, weekends, and holidays. KEY RESPONSIBILITIES: + Foster teamwork and assist colleagues as needed + Complete daily and weekly opening/closing tasks + Attend all staff meetings and training sessions + Learn and proficiently use the Northstar POS system + Adhere to CCC service standards and provide world-class service + Assist in other dining venues around the Club as needed + Present menus, take orders, and provide recommendations + Manage sections/tables with attention to cleanliness and order + Handle member and guest inquiries and complaints with professionalism and positivity + Complete other assigned tasks as directed by supervisor COMPENSATION: + $16/hour + Commission: 10% on sales ARE YOU READY TO JOIN OUR TEAM? If you're passionate about hospitality and believe you have what it takes to thrive at Capital City Club, seize this opportunity! Fill out our brief application today, and let's connect soon. We can't wait to welcome you aboard! All job applicants at this company who have been offered employment will need to undergo testing for the presence of illegal drugs as a condition for employment. Powered by JazzHR
THE TEAM Nestled in the heart of Waukesha County, just minutes from Hartland, Delafield, Waukesha, and Oconomowoc, the Red Circle Inn's tradition of quality dining and events continues. Lake Country has seen many changes since the 1848 opening of The Red Circle Inn & Bistro but we remain the destination of choice for steaks, seafood and an exemplary fine dining experience. We will reopen in Spring 2023. THE PLAYER You will serve customers and present great customer service by setting tables; adhering to sanitation and safety policies; clearing and cleaning tables, chairs, and maintain the overall cleanliness of the dining establishment. EVERY DAY, YOU WILL Clear all used tableware, napkins and refuse from tables to bus station Wipe tables, chairs and clears debris and crumbs from floor areas surrounding table Assist wait staff by refilling customers beverages and accommodating requests for additional condiments, food items or clean/fresh tableware Maintain a clean, well-stocked and orderly bus station at all times in order to improve efficiency and productivity Retrieve cleaned dishes, glassware and utensils from the dish room and distributes to each service station in order to keep a ready supply available for restaurant use Must be able to identify and explain all dishes on current menus Perform other duties including running dishes, sweeping, emptying trash, filling waters GHG24 Requirements YOU WILL BE GREAT AT RED CIRCLE INN IF You have basic math skills You have legible handwriting You can work well in a team You have strong customer service and oral communication skills You are frequently able to lift, carry, deliver and serve from trays weighing up to 50 pounds throughout the work shift You can balance serving tray on one hand while distributing orders to customers with the other You carry and set up folding table to support particularly heavy orders You take customer orders, review customer bills and smoothly navigate dining room, kitchen and other facility areas Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus YOU MUST ALSO HAVE United States Work Authorization (required) HUDDLE UP We've gathered a few team perks and benefits for all of our players, including: Employee Discounts, Paid Time Off, Training & Development Opportunities, 401K, Medical Benefits, 24/7 Online Care and Pet Insurance. JOIN OUR TEAM OF EXCEPTIONAL PLAYERS! Geronimo Hospitality Group is an Equal Employment Opportunity employer
Mar 13, 2024
Full time
THE TEAM Nestled in the heart of Waukesha County, just minutes from Hartland, Delafield, Waukesha, and Oconomowoc, the Red Circle Inn's tradition of quality dining and events continues. Lake Country has seen many changes since the 1848 opening of The Red Circle Inn & Bistro but we remain the destination of choice for steaks, seafood and an exemplary fine dining experience. We will reopen in Spring 2023. THE PLAYER You will serve customers and present great customer service by setting tables; adhering to sanitation and safety policies; clearing and cleaning tables, chairs, and maintain the overall cleanliness of the dining establishment. EVERY DAY, YOU WILL Clear all used tableware, napkins and refuse from tables to bus station Wipe tables, chairs and clears debris and crumbs from floor areas surrounding table Assist wait staff by refilling customers beverages and accommodating requests for additional condiments, food items or clean/fresh tableware Maintain a clean, well-stocked and orderly bus station at all times in order to improve efficiency and productivity Retrieve cleaned dishes, glassware and utensils from the dish room and distributes to each service station in order to keep a ready supply available for restaurant use Must be able to identify and explain all dishes on current menus Perform other duties including running dishes, sweeping, emptying trash, filling waters GHG24 Requirements YOU WILL BE GREAT AT RED CIRCLE INN IF You have basic math skills You have legible handwriting You can work well in a team You have strong customer service and oral communication skills You are frequently able to lift, carry, deliver and serve from trays weighing up to 50 pounds throughout the work shift You can balance serving tray on one hand while distributing orders to customers with the other You carry and set up folding table to support particularly heavy orders You take customer orders, review customer bills and smoothly navigate dining room, kitchen and other facility areas Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus YOU MUST ALSO HAVE United States Work Authorization (required) HUDDLE UP We've gathered a few team perks and benefits for all of our players, including: Employee Discounts, Paid Time Off, Training & Development Opportunities, 401K, Medical Benefits, 24/7 Online Care and Pet Insurance. JOIN OUR TEAM OF EXCEPTIONAL PLAYERS! Geronimo Hospitality Group is an Equal Employment Opportunity employer
Houston Hotel Discover a luxurious oasis at the Omni Houston Hotel. Situated on impeccably manicured grounds, the Houston Galleria hotel features the finest in Houston accommodations with sensational views of the city or pool area. The Omni Houston Hotel is centrally located in the prestigious Uptown Post Oak/Galleria area and is just minutes from all of the excitement that Houston, Texas has to offer. The Omni Houston Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Houston Hotel may be your perfect match. To wait on tables promptly, courteously and to serve the guest in any way possible. E nsure orders are completed in a timely manner. Acknowledge and greet all guests, anticipate guest needs and respond to guest inquiries or requests. Must have full knowledge of food and beverage offerings. Monitor and maintain cleanliness, sanitation and organization of work areas. Properly provide any necessary silverware and condiments prior to food being presented at pool area. Clean and resetting of pool/bar area as guests depart or preparation of drink is completed. Responsible for proper bar setup and break down and triple sink procedures. Communicate with management, kitchen staff, and serving staff professionally Contributes to a professional workplace that maximized employee moral, productivity and effectiveness. Works well with a diverse FOH and BOH staff. Performs additional responsibilities as requested by a manager. Insures responsible service of alcohol by following all legal requirements including carding and consumption Accurately takes food and beverage orders from guests and promptly records all transactions in Micros system. Maintains guest tabs and process payment promptly. Prepares restaurant and pool deck for either opening or closing in accordance with departmental standards Serves food and beverage to guests following departmental steps of service and adheres to service times Follows daily checklists and side work. Sets up, stocks and breaks down pool deck/bar area for service daily. Completes all assigned cleaning duties. Complies with direction and instruction from the management team. Effective, efficient monitoring and servicing of Cabanas. Must have previous experience working in fast paced restaurant. Must have full familiarity with menus. Must have full knowledge of responsible alcohol service. Complete restaurant and server station set-up and breakdown/side-work. Demonstrate excellent teamwork with all associates. Demonstrate full working knowledge of POS system. Take food and beverage orders from guests. Maintain a clean and safe work environment. Be pleasant, smile and greet all guests, using guest names when obtained. Must be open to working in an outdoor environment. Must be open to obtaining TABC/Food Handlers Certification prior to hire. Able to lift up to 40 lbs Able to be on feet for 8 hours Perform any other duties as assigned by the manager/supervisor. Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: and the following link is the If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to .
Mar 05, 2024
Full time
Houston Hotel Discover a luxurious oasis at the Omni Houston Hotel. Situated on impeccably manicured grounds, the Houston Galleria hotel features the finest in Houston accommodations with sensational views of the city or pool area. The Omni Houston Hotel is centrally located in the prestigious Uptown Post Oak/Galleria area and is just minutes from all of the excitement that Houston, Texas has to offer. The Omni Houston Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Houston Hotel may be your perfect match. To wait on tables promptly, courteously and to serve the guest in any way possible. E nsure orders are completed in a timely manner. Acknowledge and greet all guests, anticipate guest needs and respond to guest inquiries or requests. Must have full knowledge of food and beverage offerings. Monitor and maintain cleanliness, sanitation and organization of work areas. Properly provide any necessary silverware and condiments prior to food being presented at pool area. Clean and resetting of pool/bar area as guests depart or preparation of drink is completed. Responsible for proper bar setup and break down and triple sink procedures. Communicate with management, kitchen staff, and serving staff professionally Contributes to a professional workplace that maximized employee moral, productivity and effectiveness. Works well with a diverse FOH and BOH staff. Performs additional responsibilities as requested by a manager. Insures responsible service of alcohol by following all legal requirements including carding and consumption Accurately takes food and beverage orders from guests and promptly records all transactions in Micros system. Maintains guest tabs and process payment promptly. Prepares restaurant and pool deck for either opening or closing in accordance with departmental standards Serves food and beverage to guests following departmental steps of service and adheres to service times Follows daily checklists and side work. Sets up, stocks and breaks down pool deck/bar area for service daily. Completes all assigned cleaning duties. Complies with direction and instruction from the management team. Effective, efficient monitoring and servicing of Cabanas. Must have previous experience working in fast paced restaurant. Must have full familiarity with menus. Must have full knowledge of responsible alcohol service. Complete restaurant and server station set-up and breakdown/side-work. Demonstrate excellent teamwork with all associates. Demonstrate full working knowledge of POS system. Take food and beverage orders from guests. Maintain a clean and safe work environment. Be pleasant, smile and greet all guests, using guest names when obtained. Must be open to working in an outdoor environment. Must be open to obtaining TABC/Food Handlers Certification prior to hire. Able to lift up to 40 lbs Able to be on feet for 8 hours Perform any other duties as assigned by the manager/supervisor. Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: and the following link is the If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to .
Location Houston Hotel Discover a luxurious oasis at the Omni Houston Hotel. Situated on impeccably manicured grounds, the Houston Galleria hotel features the finest in Houston accommodations with sensational views of the city or pool area. The Omni Houston Hotel is centrally located in the prestigious Uptown Post Oak/Galleria area and is just minutes from all of the excitement that Houston, Texas has to offer. The Omni Houston Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Houston Hotel may be your perfect match. Job Description To wait on tables promptly, courteously and to serve the guest in any way possible. Ensure orders are completed in a timely manner. Responsibilities Acknowledge and greet all guests, anticipate guest needs and respond to guest inquiries or requests. Must have full knowledge of food and beverage offerings. Monitor and maintain cleanliness, sanitation and organization of work areas. Properly provide any necessary silverware and condiments prior to food being presented at pool area. Clean and resetting of pool/bar area as guests depart or preparation of drink is completed. Responsible for proper bar setup and break down and triple sink procedures. Communicate with management, kitchen staff, and serving staff professionally Contributes to a professional workplace that maximized employee moral, productivity and effectiveness. Works well with a diverse FOH and BOH staff. Performs additional responsibilities as requested by a manager. Insures responsible service of alcohol by following all legal requirements including carding and consumption Accurately takes food and beverage orders from guests and promptly records all transactions in Micros system. Maintains guest tabs and process payment promptly. Prepares restaurant and pool deck for either opening or closing in accordance with departmental standards Serves food and beverage to guests following departmental steps of service and adheres to service times Follows daily checklists and side work. Sets up, stocks and breaks down pool deck/bar area for service daily. Completes all assigned cleaning duties. Complies with direction and instruction from the management team. Effective, efficient monitoring and servicing of Cabanas. Qualifications Must have previous experience working in fast paced restaurant. Must have full familiarity with menus. Must have full knowledge of responsible alcohol service. Complete restaurant and server station set-up and breakdown/side-work. Demonstrate excellent teamwork with all associates. Demonstrate full working knowledge of POS system. Take food and beverage orders from guests. Maintain a clean and safe work environment. Be pleasant, smile and greet all guests, using guest names when obtained. Must be open to working in an outdoor environment. Must be open to obtaining TABC/Food Handlers Certification prior to hire. Able to lift up to 40 lbs Able to be on feet for 8 hours Perform any other duties as assigned by the manager/supervisor. Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to . End of Job Description
Mar 05, 2024
Full time
Location Houston Hotel Discover a luxurious oasis at the Omni Houston Hotel. Situated on impeccably manicured grounds, the Houston Galleria hotel features the finest in Houston accommodations with sensational views of the city or pool area. The Omni Houston Hotel is centrally located in the prestigious Uptown Post Oak/Galleria area and is just minutes from all of the excitement that Houston, Texas has to offer. The Omni Houston Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Houston Hotel may be your perfect match. Job Description To wait on tables promptly, courteously and to serve the guest in any way possible. Ensure orders are completed in a timely manner. Responsibilities Acknowledge and greet all guests, anticipate guest needs and respond to guest inquiries or requests. Must have full knowledge of food and beverage offerings. Monitor and maintain cleanliness, sanitation and organization of work areas. Properly provide any necessary silverware and condiments prior to food being presented at pool area. Clean and resetting of pool/bar area as guests depart or preparation of drink is completed. Responsible for proper bar setup and break down and triple sink procedures. Communicate with management, kitchen staff, and serving staff professionally Contributes to a professional workplace that maximized employee moral, productivity and effectiveness. Works well with a diverse FOH and BOH staff. Performs additional responsibilities as requested by a manager. Insures responsible service of alcohol by following all legal requirements including carding and consumption Accurately takes food and beverage orders from guests and promptly records all transactions in Micros system. Maintains guest tabs and process payment promptly. Prepares restaurant and pool deck for either opening or closing in accordance with departmental standards Serves food and beverage to guests following departmental steps of service and adheres to service times Follows daily checklists and side work. Sets up, stocks and breaks down pool deck/bar area for service daily. Completes all assigned cleaning duties. Complies with direction and instruction from the management team. Effective, efficient monitoring and servicing of Cabanas. Qualifications Must have previous experience working in fast paced restaurant. Must have full familiarity with menus. Must have full knowledge of responsible alcohol service. Complete restaurant and server station set-up and breakdown/side-work. Demonstrate excellent teamwork with all associates. Demonstrate full working knowledge of POS system. Take food and beverage orders from guests. Maintain a clean and safe work environment. Be pleasant, smile and greet all guests, using guest names when obtained. Must be open to working in an outdoor environment. Must be open to obtaining TABC/Food Handlers Certification prior to hire. Able to lift up to 40 lbs Able to be on feet for 8 hours Perform any other duties as assigned by the manager/supervisor. Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to . End of Job Description
Why us? Sage Hospitality Group is set to hire a seasonal Pool Server at Hotel Van Zandt in Austin, Texas! Located in the Rainey Street District, Hotel Van Zandt features 319 guest rooms and more than 25,000 square feet of meeting space. You can enjoy live music at our featured restaurant onsite, Geraldine's, host pool parties, or check out one of the many pop-up events. Join us here to make a difference! As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences. We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We're not afraid to forge our own path. After all, it's what industry leaders do. That's why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do-it's really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us! Job Overview Under general supervision, provides prompt and courteous food and beverage service to pool guests. Responsibilities Greets and takes food and drink orders from hotel pool guests, serving the orders and accommodating special needs/requests. Remains attentive to the customers throughout the entire dining/pool experience, adhering to or exceeding service standards as established by the Food & Beverage Department at all times. Completes all restocking and cleaning duties by performing opening and closing sidework as instructed. Memorizes menu items, recipes, and daily specials in order to answer questions and make recommendation to customers. Maintains cleanliness standards in pool areas, restaurant, waitstation, and kitchen service area in order to have a clean, presentable and attractive pool facility and to satisfy state and local health board requirements. Controls allocated guest checks by following established check-use procedures and legibly documenting all required information as the customer's order is taken and processed. Receives proper payment from guest and ensures accuracy of guest check and method of payment in order to safeguard customer and company. Attends all pre-meal and departmental meetings in person in order to enhance communications and gain knowledge of products, service and facility. Responds to customer inquiries and comments in person and on phone by providing timely and knowledgeable information in order to provide quality customer service. Presents a clean and professional appearance at all times. Maintains a friendly, cheerful and courteous demeanor at all times. Performs other duties as assigned, requested or deemed necessary by management. Qualifications Education/Formal Training High school education or equivalent. Experience Previous experience in similar position of 3 months or longer. Knowledge/Skills Must have basic knowledge of customer service principles, food server functions, and restaurant & kitchen operations. Must know standard cash-handling procedures. Must be fluent in oral and written English. Must have vision ability to clearly see detailed guest checks, computer print outs, written instructions, and to observe entire outlet area in dimly lit conditions. Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lifting, pushing, pulling and carrying up to 50 lbs to include serving trays, carts, tables, chairs, and small equipment up to 75% of the time. Balancing, stooping kneeling, crouching, crawling, reaching handling, fingering throughout the shift. Will be working in the pool area which is outdoors and open to the elements (heat, direct sun, colder mornings) with potentially working 6+ hours per shift in those conditions. Mobility -full range of mobility and the ability to travel up to 300 feet on a regular basis throughout the shift. Continuous standing -during preparation, during service hours or during expediting. Must have moderate hearing to hear customers, supervisors, and communicate with other staff. Must have excellent vision to see that product is prepared appropriately. Must have moderate comprehension and literacy to read use records and all special requests. Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction, and be able to communicate both verbally and in writing. Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling multiple tasks. Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. Environment Physically strenuous -prolonged standing, walking, lifting and carrying throughout entire shift in outdoor environment. ID: 1 Position Type: Temporary Full-Time Property : Hotel Van Zandt Outlet: Restaurant Category: Restaurant Operations Min: USD $7.25/Hr. Max: USD $7.25/Hr. Tipped Position: Yes Address : 605 Davis St City : Austin State : Texas EOE Protected Veterans/Disability
Feb 29, 2024
Full time
Why us? Sage Hospitality Group is set to hire a seasonal Pool Server at Hotel Van Zandt in Austin, Texas! Located in the Rainey Street District, Hotel Van Zandt features 319 guest rooms and more than 25,000 square feet of meeting space. You can enjoy live music at our featured restaurant onsite, Geraldine's, host pool parties, or check out one of the many pop-up events. Join us here to make a difference! As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences. We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We're not afraid to forge our own path. After all, it's what industry leaders do. That's why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do-it's really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us! Job Overview Under general supervision, provides prompt and courteous food and beverage service to pool guests. Responsibilities Greets and takes food and drink orders from hotel pool guests, serving the orders and accommodating special needs/requests. Remains attentive to the customers throughout the entire dining/pool experience, adhering to or exceeding service standards as established by the Food & Beverage Department at all times. Completes all restocking and cleaning duties by performing opening and closing sidework as instructed. Memorizes menu items, recipes, and daily specials in order to answer questions and make recommendation to customers. Maintains cleanliness standards in pool areas, restaurant, waitstation, and kitchen service area in order to have a clean, presentable and attractive pool facility and to satisfy state and local health board requirements. Controls allocated guest checks by following established check-use procedures and legibly documenting all required information as the customer's order is taken and processed. Receives proper payment from guest and ensures accuracy of guest check and method of payment in order to safeguard customer and company. Attends all pre-meal and departmental meetings in person in order to enhance communications and gain knowledge of products, service and facility. Responds to customer inquiries and comments in person and on phone by providing timely and knowledgeable information in order to provide quality customer service. Presents a clean and professional appearance at all times. Maintains a friendly, cheerful and courteous demeanor at all times. Performs other duties as assigned, requested or deemed necessary by management. Qualifications Education/Formal Training High school education or equivalent. Experience Previous experience in similar position of 3 months or longer. Knowledge/Skills Must have basic knowledge of customer service principles, food server functions, and restaurant & kitchen operations. Must know standard cash-handling procedures. Must be fluent in oral and written English. Must have vision ability to clearly see detailed guest checks, computer print outs, written instructions, and to observe entire outlet area in dimly lit conditions. Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lifting, pushing, pulling and carrying up to 50 lbs to include serving trays, carts, tables, chairs, and small equipment up to 75% of the time. Balancing, stooping kneeling, crouching, crawling, reaching handling, fingering throughout the shift. Will be working in the pool area which is outdoors and open to the elements (heat, direct sun, colder mornings) with potentially working 6+ hours per shift in those conditions. Mobility -full range of mobility and the ability to travel up to 300 feet on a regular basis throughout the shift. Continuous standing -during preparation, during service hours or during expediting. Must have moderate hearing to hear customers, supervisors, and communicate with other staff. Must have excellent vision to see that product is prepared appropriately. Must have moderate comprehension and literacy to read use records and all special requests. Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction, and be able to communicate both verbally and in writing. Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling multiple tasks. Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. Environment Physically strenuous -prolonged standing, walking, lifting and carrying throughout entire shift in outdoor environment. ID: 1 Position Type: Temporary Full-Time Property : Hotel Van Zandt Outlet: Restaurant Category: Restaurant Operations Min: USD $7.25/Hr. Max: USD $7.25/Hr. Tipped Position: Yes Address : 605 Davis St City : Austin State : Texas EOE Protected Veterans/Disability
Here at Redhawk Gastropub, we are a busy restaurant and have an open role for hostess. You will greet guests as they enter and show them to their table or waiting area. You will also engage with guests to ensure their meal is as good as it should be. To do well in this role you should be comfortable standing for long periods and managing a very busy shift. Hostess Responsibilities: Greeting guests as they enter, and putting them on a waiting list as necessary. Providing guests with menus and answering any initial questions. Seating guests at tables or in waiting areas. Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers. Engaging with guests to ensure they're happy with food and service. Responding to complaints and helping to resolve them. Answering phone calls, taking reservations and answering questions. A knowledge of the menu. Helping out with other positions in the restaurant as needed. Providing great customer service. Hostess Requirements: High school diploma or equivalent preferred. Ability to provide top-notch customer service in a fast-paced environment. A positive attitude and ability to work well under pressure with all restaurant staff. Does high-quality work while unsupervised. Able to work in a standing position for long periods of time. Able to safely lift and easily maneuver trays of food when necessary. Willing to follow instructions and ask questions for clarification if needed. Able to handle money accurately and operate a point-of-sale system. Able to work in a busy restaurant environment. Restaurant experience a plus.
Mar 27, 2024
Full time
Here at Redhawk Gastropub, we are a busy restaurant and have an open role for hostess. You will greet guests as they enter and show them to their table or waiting area. You will also engage with guests to ensure their meal is as good as it should be. To do well in this role you should be comfortable standing for long periods and managing a very busy shift. Hostess Responsibilities: Greeting guests as they enter, and putting them on a waiting list as necessary. Providing guests with menus and answering any initial questions. Seating guests at tables or in waiting areas. Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers. Engaging with guests to ensure they're happy with food and service. Responding to complaints and helping to resolve them. Answering phone calls, taking reservations and answering questions. A knowledge of the menu. Helping out with other positions in the restaurant as needed. Providing great customer service. Hostess Requirements: High school diploma or equivalent preferred. Ability to provide top-notch customer service in a fast-paced environment. A positive attitude and ability to work well under pressure with all restaurant staff. Does high-quality work while unsupervised. Able to work in a standing position for long periods of time. Able to safely lift and easily maneuver trays of food when necessary. Willing to follow instructions and ask questions for clarification if needed. Able to handle money accurately and operate a point-of-sale system. Able to work in a busy restaurant environment. Restaurant experience a plus.
JOB SUMMARY: TEMPORARY STEADY EXTRA WSOPDINING ROOM SERVICE RELATED(includes but is not limited to the following) Reservation Book organization and confirmation - first thing Maitre'd does is to make sure all large groups are re-confirmed. Based on confirmed covers, pre-calculate and organize the seating for the night to make sure there's a minimum waiting for guests while turning table maximum. Dining Room Dressing - Prior to the Staff Meeting, he checks the room to make sure room is dressed 100%, (i.e. lights, music, table settings, candles, menus, centerpiece, etc.) Greet all guests 100% - In charge or making sure all guests are checked-in, greeted and placed in the order of their reservation time and the time they walked in with a Maitre'd assistance (therefore, train all new Maitre'd coming in.) Seat all guests (100%) - Maitre'd is the only staff who decides (where) and seats guests at Vanderpump Cocktail Garden. If guests are waiting for table at the Bar, he is the one to get them to be seated and carries drinks for guests if any to their table. Take Drink Orders - As needed to help the Server in charge of drink orders to expedite service and turn tables. Maitre'd needs to follow Sequence of Service when taking drink orders. Take Food Order - As needed to help the Server in charge of drink orders to expedite service and turn tables. Maitre'd needs to follow Sequence of Service when taking food orders. Bus Tables - To expedite the table turning, helps Servers to clear dirty glassware and plates, wipe tables and reset when needed. Table Set Up - Make sure tables are set up accordingly for the next guests waiting. Circulate the dining room and bond with guests - Works the room throughout the night to make sure everyone is being serviced to the Vanderpump standard. Food and Drink Service - Whenever necessary, Maitre'd serves food and drinks (i.e. refilling wine glasses, water and coffee). Dealing with Guest Complaints if any - Gather the facts, inform the manager of the guest opportunity and do not try to resolve the guest opportunity. Special Requests - Communicate with Servers and Managers regarding special requests (birthdays, anniversaries or special events).ESSENTIAL JOB FUNCTIONS: Approaching and Seating the Guest While approaching, find the leader of the group You must quickly evaluate the guest(s) who they are, where they should be sat, etc.) Eye contact with the leader in that split second, tell the leader everything Hand shake almost all the time Never leave the table empty - make a smooth transition with server Waiter must meet you whenever possible (if not, at least body language to you and guests) Drinks should be ordered within minutes. Maitre'd will introduce server by name. Bonding - Take time to build rapport when greeting and while seating guests. Make communication with the rest of the group, positive, charming and controlling body language The whole front staff should have awareness of your presence in taking guests to the table. Arrival at the table - You must project with an attitude/body language that this beautiful table is the only one for you. Manipulate and Control the seating - Women inside, host outside, etc. This is a basic ABC etiquette. Transition from the Maitre'd to the WaitersMost importantly, you must train all front staff to respond and follow your leadDisclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
Mar 27, 2024
Full time
JOB SUMMARY: TEMPORARY STEADY EXTRA WSOPDINING ROOM SERVICE RELATED(includes but is not limited to the following) Reservation Book organization and confirmation - first thing Maitre'd does is to make sure all large groups are re-confirmed. Based on confirmed covers, pre-calculate and organize the seating for the night to make sure there's a minimum waiting for guests while turning table maximum. Dining Room Dressing - Prior to the Staff Meeting, he checks the room to make sure room is dressed 100%, (i.e. lights, music, table settings, candles, menus, centerpiece, etc.) Greet all guests 100% - In charge or making sure all guests are checked-in, greeted and placed in the order of their reservation time and the time they walked in with a Maitre'd assistance (therefore, train all new Maitre'd coming in.) Seat all guests (100%) - Maitre'd is the only staff who decides (where) and seats guests at Vanderpump Cocktail Garden. If guests are waiting for table at the Bar, he is the one to get them to be seated and carries drinks for guests if any to their table. Take Drink Orders - As needed to help the Server in charge of drink orders to expedite service and turn tables. Maitre'd needs to follow Sequence of Service when taking drink orders. Take Food Order - As needed to help the Server in charge of drink orders to expedite service and turn tables. Maitre'd needs to follow Sequence of Service when taking food orders. Bus Tables - To expedite the table turning, helps Servers to clear dirty glassware and plates, wipe tables and reset when needed. Table Set Up - Make sure tables are set up accordingly for the next guests waiting. Circulate the dining room and bond with guests - Works the room throughout the night to make sure everyone is being serviced to the Vanderpump standard. Food and Drink Service - Whenever necessary, Maitre'd serves food and drinks (i.e. refilling wine glasses, water and coffee). Dealing with Guest Complaints if any - Gather the facts, inform the manager of the guest opportunity and do not try to resolve the guest opportunity. Special Requests - Communicate with Servers and Managers regarding special requests (birthdays, anniversaries or special events).ESSENTIAL JOB FUNCTIONS: Approaching and Seating the Guest While approaching, find the leader of the group You must quickly evaluate the guest(s) who they are, where they should be sat, etc.) Eye contact with the leader in that split second, tell the leader everything Hand shake almost all the time Never leave the table empty - make a smooth transition with server Waiter must meet you whenever possible (if not, at least body language to you and guests) Drinks should be ordered within minutes. Maitre'd will introduce server by name. Bonding - Take time to build rapport when greeting and while seating guests. Make communication with the rest of the group, positive, charming and controlling body language The whole front staff should have awareness of your presence in taking guests to the table. Arrival at the table - You must project with an attitude/body language that this beautiful table is the only one for you. Manipulate and Control the seating - Women inside, host outside, etc. This is a basic ABC etiquette. Transition from the Maitre'd to the WaitersMost importantly, you must train all front staff to respond and follow your leadDisclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.