Essential Duties and Responsibilities include the following; other duties may be assigned, as necessary. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Roles and Responsibilities: Greets customers and takes food and beverage orders in an efficient, courteous and professional manner. Responsible for execution of banquet events along with set-up and break down of events. Prepares food and beverage orders and delivers them in a timely manner in accordance with the banquet function specifications. Monitors guests' needs on a continual basis, ensuring all requests are promptly fulfilled. Handles and solves any concerns and questions customers may have. Responsible for maintaining cleanliness of guest and work areas"Å , including tables, chairs, counters, display shelves and storage as assigned. Performs all side work and stocking of supplies in accordance with venue standards Performs busperson duties to clear tables when guests have completed their meals. Celebrates wins with players/guests. Alerts the appropriate team members when there are technical problems. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. Enforce Project 21 policy and procedures by monitoring area for underage gamblers. Suggests players in Caesars Rewards, Caesars Rewards App, Play by CR, and Caesars Rewards Visa. Suggests products, services and experiences to guests. Other duties as assigned. Qualifications: Previous severing and/or bartending experience. Must pass a drug test. Must possess excellent customer service and communication skills. Must be able to initiate and engage in conversation in a professional and friendly manner. Must be at least 18 years of age. Must be willing to participate in on-going training in the food and beverage field. Maintain knowledge of current property events, promotions and attractions. Must have outgoing personality and be able to generate business. Must be able to work independently, with little supervision. Comfortable working in a fast paced, dynamic environment. Superior communication and presentation skills. Ability to work effectively in a team setting and independently. Must present a well-groomed appearance. Must adhere to uniform/appearance requirements. Computer skills including operating hardware, software, and other technical equipment. Ability to appreciate and be friendly with all Harrah's Gulf Coast team members who are of various ethnic and cultural backgrounds. Able to accept direction of Senior Leadership. Physical, Mental & Environmental Demands: Able to read, write and speak English sufficiently to perform job. Available to work any shift, holidays and weekends. Ability to tolerate cigarette/cigar smoke and e-cigarette vapor. Ability to tolerate the smell and residue of cleaning products used in work and back of house areas. Responds to visual and aural cues. Must have manual dexterity to be able to operate the following equipment: computer, telephone, photocopy machine, fax machine, ten key, embosser, printer and bar encoder. Must be able to work in excessive heat for extended periods of time. Able to tolerate a loud and noisy environment. Able to stand and walk for extended periods. Able to sit, stoop, reach and bend. Able to lift 50 pounds.
Apr 14, 2024
Full time
Essential Duties and Responsibilities include the following; other duties may be assigned, as necessary. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Roles and Responsibilities: Greets customers and takes food and beverage orders in an efficient, courteous and professional manner. Responsible for execution of banquet events along with set-up and break down of events. Prepares food and beverage orders and delivers them in a timely manner in accordance with the banquet function specifications. Monitors guests' needs on a continual basis, ensuring all requests are promptly fulfilled. Handles and solves any concerns and questions customers may have. Responsible for maintaining cleanliness of guest and work areas"Å , including tables, chairs, counters, display shelves and storage as assigned. Performs all side work and stocking of supplies in accordance with venue standards Performs busperson duties to clear tables when guests have completed their meals. Celebrates wins with players/guests. Alerts the appropriate team members when there are technical problems. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. Enforce Project 21 policy and procedures by monitoring area for underage gamblers. Suggests players in Caesars Rewards, Caesars Rewards App, Play by CR, and Caesars Rewards Visa. Suggests products, services and experiences to guests. Other duties as assigned. Qualifications: Previous severing and/or bartending experience. Must pass a drug test. Must possess excellent customer service and communication skills. Must be able to initiate and engage in conversation in a professional and friendly manner. Must be at least 18 years of age. Must be willing to participate in on-going training in the food and beverage field. Maintain knowledge of current property events, promotions and attractions. Must have outgoing personality and be able to generate business. Must be able to work independently, with little supervision. Comfortable working in a fast paced, dynamic environment. Superior communication and presentation skills. Ability to work effectively in a team setting and independently. Must present a well-groomed appearance. Must adhere to uniform/appearance requirements. Computer skills including operating hardware, software, and other technical equipment. Ability to appreciate and be friendly with all Harrah's Gulf Coast team members who are of various ethnic and cultural backgrounds. Able to accept direction of Senior Leadership. Physical, Mental & Environmental Demands: Able to read, write and speak English sufficiently to perform job. Available to work any shift, holidays and weekends. Ability to tolerate cigarette/cigar smoke and e-cigarette vapor. Ability to tolerate the smell and residue of cleaning products used in work and back of house areas. Responds to visual and aural cues. Must have manual dexterity to be able to operate the following equipment: computer, telephone, photocopy machine, fax machine, ten key, embosser, printer and bar encoder. Must be able to work in excessive heat for extended periods of time. Able to tolerate a loud and noisy environment. Able to stand and walk for extended periods. Able to sit, stoop, reach and bend. Able to lift 50 pounds.
The Mid-America Center is the Heartland's premier entertainment and convention center. The multi-purpose facility is the metro area's link to the ultimate in live entertainment and sporting events. From rock shows to family shows and much more, the arena has hosted top names in show business as well as numerous community events. Benefits include the option to enroll in 401k with a company match, free parking, and a wide variety of team member activities. Ask about our hiring bonus during your HR interview. Be a part of a spectacular event As a Banquet Server with Mid America Center you will create a special event that our guests will remember. Your ability to work as a team player combined with your service skills and your engaging personality will ensure that our Guests have a memorable experience. Job Description: Consistently offer professional, friendly and engaging service. Assist guests regarding menu items in an informative and helpful way. Serve all food and beverage items for assigned banquet meetings. Have full knowledge of beverage lists. Have full knowledge of all menu items being served. Follow outlet policies, procedures and service standards. Follow all safety and sanitation policies when handling food and beverage. Expected to work two shifts per month minimum. Other duties as assigned. Qualifications: Adhere to Caesars Entertainment Grooming Guidelines. Previous service experience an asset. This position is physical in nature and requires the ability to balance and carry large trays weighing up to 50 pounds, and maneuver in order to clean banquet areas, organize stock, and restock trays. 1 year high volume Banquet experience at a Hotel/Resort or Convention Center or 1 year high volume Restaurant Server experience. Previous point of sale system experience an asset. Excellent communication and organizational skills. Strong interpersonal and problem solving abilities. Highly responsible & reliable. Ability to work well under pressure in a fast paced environment. Ability to work cohesively with fellow colleagues as part of a team. Constant standing and walking throughout shift; Occasional kneeling, pushing, pulling, lifting; Occasional ascending or descending ladders, stairs and ramps. Knowledge of wine service. Knowledge of table service procedures and table etiquette.
Apr 14, 2024
Full time
The Mid-America Center is the Heartland's premier entertainment and convention center. The multi-purpose facility is the metro area's link to the ultimate in live entertainment and sporting events. From rock shows to family shows and much more, the arena has hosted top names in show business as well as numerous community events. Benefits include the option to enroll in 401k with a company match, free parking, and a wide variety of team member activities. Ask about our hiring bonus during your HR interview. Be a part of a spectacular event As a Banquet Server with Mid America Center you will create a special event that our guests will remember. Your ability to work as a team player combined with your service skills and your engaging personality will ensure that our Guests have a memorable experience. Job Description: Consistently offer professional, friendly and engaging service. Assist guests regarding menu items in an informative and helpful way. Serve all food and beverage items for assigned banquet meetings. Have full knowledge of beverage lists. Have full knowledge of all menu items being served. Follow outlet policies, procedures and service standards. Follow all safety and sanitation policies when handling food and beverage. Expected to work two shifts per month minimum. Other duties as assigned. Qualifications: Adhere to Caesars Entertainment Grooming Guidelines. Previous service experience an asset. This position is physical in nature and requires the ability to balance and carry large trays weighing up to 50 pounds, and maneuver in order to clean banquet areas, organize stock, and restock trays. 1 year high volume Banquet experience at a Hotel/Resort or Convention Center or 1 year high volume Restaurant Server experience. Previous point of sale system experience an asset. Excellent communication and organizational skills. Strong interpersonal and problem solving abilities. Highly responsible & reliable. Ability to work well under pressure in a fast paced environment. Ability to work cohesively with fellow colleagues as part of a team. Constant standing and walking throughout shift; Occasional kneeling, pushing, pulling, lifting; Occasional ascending or descending ladders, stairs and ramps. Knowledge of wine service. Knowledge of table service procedures and table etiquette.
Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Greet guests as they arrive and assist them with seating at tables. Take and retrieve guests' alcoholic beverage orders, utilizing suggestive selling techniques, when specified on function requirements. Serve all food courses and non-alcoholic beverage items to the guest in accordance with departmental standards and function requirements. Anticipate guests' needs, respond promptly, and acknowledge all guests; always maintain positive guest relations. Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately. Handle guest complaints, ensuring guest satisfaction. Monitor and maintain cleanliness, sanitation and organization of assigned station and service areas. Other duties as assigned. Responsibilities The Banquet Server ensures quality customer service to our guests during events and banquets. Set up assigned tables, retrieve and serve beverages and food orders to guest tables according to hotel specifications and group requirements; maintain cleanliness and condition of the work areas and equipment. Qualifications Previous experience in banquet operations and/or hospitality preferred. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. Minimum age requirement to serve alcoholic beverages. ServSafe and/or food safety training. Alcohol awareness training (such as TIPS). Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Apr 12, 2024
Full time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Greet guests as they arrive and assist them with seating at tables. Take and retrieve guests' alcoholic beverage orders, utilizing suggestive selling techniques, when specified on function requirements. Serve all food courses and non-alcoholic beverage items to the guest in accordance with departmental standards and function requirements. Anticipate guests' needs, respond promptly, and acknowledge all guests; always maintain positive guest relations. Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately. Handle guest complaints, ensuring guest satisfaction. Monitor and maintain cleanliness, sanitation and organization of assigned station and service areas. Other duties as assigned. Responsibilities The Banquet Server ensures quality customer service to our guests during events and banquets. Set up assigned tables, retrieve and serve beverages and food orders to guest tables according to hotel specifications and group requirements; maintain cleanliness and condition of the work areas and equipment. Qualifications Previous experience in banquet operations and/or hospitality preferred. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. Minimum age requirement to serve alcoholic beverages. ServSafe and/or food safety training. Alcohol awareness training (such as TIPS). Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Greet guests as they arrive and assist them with seating at tables. Take and retrieve guests' alcoholic beverage orders, utilizing suggestive selling techniques, when specified on function requirements. Serve all food courses and non-alcoholic beverage items to the guest in accordance with departmental standards and function requirements. Anticipate guests' needs, respond promptly, and acknowledge all guests; always maintain positive guest relations. Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately. Handle guest complaints, ensuring guest satisfaction. Monitor and maintain cleanliness, sanitation and organization of assigned station and service areas. Other duties as assigned. Responsibilities The Banquet Server ensures quality customer service to our guests during events and banquets. Set up assigned tables, retrieve and serve beverages and food orders to guest tables according to hotel specifications and group requirements; maintain cleanliness and condition of the work areas and equipment. Qualifications Previous experience in banquet operations and/or hospitality preferred. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. Minimum age requirement to serve alcoholic beverages. ServSafe and/or food safety training. Alcohol awareness training (such as TIPS). Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Apr 10, 2024
Full time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Greet guests as they arrive and assist them with seating at tables. Take and retrieve guests' alcoholic beverage orders, utilizing suggestive selling techniques, when specified on function requirements. Serve all food courses and non-alcoholic beverage items to the guest in accordance with departmental standards and function requirements. Anticipate guests' needs, respond promptly, and acknowledge all guests; always maintain positive guest relations. Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately. Handle guest complaints, ensuring guest satisfaction. Monitor and maintain cleanliness, sanitation and organization of assigned station and service areas. Other duties as assigned. Responsibilities The Banquet Server ensures quality customer service to our guests during events and banquets. Set up assigned tables, retrieve and serve beverages and food orders to guest tables according to hotel specifications and group requirements; maintain cleanliness and condition of the work areas and equipment. Qualifications Previous experience in banquet operations and/or hospitality preferred. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. Minimum age requirement to serve alcoholic beverages. ServSafe and/or food safety training. Alcohol awareness training (such as TIPS). Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
ESSENTIALJOB FUNCTIONS: Takes drink orders, communicates with bartender utilizing the proper calling order, assists in the preparation of drinks and presents drinks to guests. Handles money according to departmental procedure. Provides personalized service and uses guests' name. Resolves service problems according to Service Recovery guidelines. Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos. Actively promotes casino events and programs. ADDITIONALJOB DUTIES: Resolves service problems according to Service Recovery guidelines. Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos. Actively promotes casino events and programs. Maintains a general knowledge of alcohol by brand and cocktails by ingredients. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. Acts as a role model to other employees and always presents oneself as a credit to Harrah's and encourages others to do the same. Other duties as assigned. EDUCATION and/orEXPERIENCE: HighSchool Diploma or GED preferred Must be at least 18 years of age. Previous food and beverage service, preferably in the casino industry or up-scale setting is preferred. Qualifications:QUALIFICATIONS:The requirements listed arerepresentative of the knowledge, skill and/or ability required to fulfill theobligations of this position. Must possess vast knowledge of food and beverages, both alcoholic and non-alcoholic, to include beer, wine and liquor. Must be able to multi-task and work successfully with little to no supervision. Must be able to initiate conversation in a professional, friendly and respectful manner. Must present a professional appearance that guests will find approachable. Must have basic math skills to properly charge and credit various items. Must know or have the ability to learn all casino and hotel services and facilities, special events and player events, and local attractions. Must be able to read, write and speak English. PHYSICAL DEMANDS AND WORK ENVIRONMENT:The physical demandsdescribed here are representative of those that must be met by an employee tosuccessfully perform the essential functions of this job. Reasonable accommodations may be made toenable individuals with disabilities to perform the essential functions. Must be physically mobile with reasonable accommodation Able to respond to visual and auditory cues Able to bend, stoop, and twist when serving cocktails, standing and walking for periods up to 8 hour shifts Able to work in areas containing secondhand smoke, high noise levels and bright lights Must be able to lift up to 20 lbs. (bus tubs with used glassware) Must be able to work at a fast pace and in stressful situations. Must be able to respond to visual and aural cues. Must be able to tolerate working outside in very hot temperatures including but not limited to working the pool area.
Apr 19, 2024
Full time
ESSENTIALJOB FUNCTIONS: Takes drink orders, communicates with bartender utilizing the proper calling order, assists in the preparation of drinks and presents drinks to guests. Handles money according to departmental procedure. Provides personalized service and uses guests' name. Resolves service problems according to Service Recovery guidelines. Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos. Actively promotes casino events and programs. ADDITIONALJOB DUTIES: Resolves service problems according to Service Recovery guidelines. Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos. Actively promotes casino events and programs. Maintains a general knowledge of alcohol by brand and cocktails by ingredients. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. Acts as a role model to other employees and always presents oneself as a credit to Harrah's and encourages others to do the same. Other duties as assigned. EDUCATION and/orEXPERIENCE: HighSchool Diploma or GED preferred Must be at least 18 years of age. Previous food and beverage service, preferably in the casino industry or up-scale setting is preferred. Qualifications:QUALIFICATIONS:The requirements listed arerepresentative of the knowledge, skill and/or ability required to fulfill theobligations of this position. Must possess vast knowledge of food and beverages, both alcoholic and non-alcoholic, to include beer, wine and liquor. Must be able to multi-task and work successfully with little to no supervision. Must be able to initiate conversation in a professional, friendly and respectful manner. Must present a professional appearance that guests will find approachable. Must have basic math skills to properly charge and credit various items. Must know or have the ability to learn all casino and hotel services and facilities, special events and player events, and local attractions. Must be able to read, write and speak English. PHYSICAL DEMANDS AND WORK ENVIRONMENT:The physical demandsdescribed here are representative of those that must be met by an employee tosuccessfully perform the essential functions of this job. Reasonable accommodations may be made toenable individuals with disabilities to perform the essential functions. Must be physically mobile with reasonable accommodation Able to respond to visual and auditory cues Able to bend, stoop, and twist when serving cocktails, standing and walking for periods up to 8 hour shifts Able to work in areas containing secondhand smoke, high noise levels and bright lights Must be able to lift up to 20 lbs. (bus tubs with used glassware) Must be able to work at a fast pace and in stressful situations. Must be able to respond to visual and aural cues. Must be able to tolerate working outside in very hot temperatures including but not limited to working the pool area.
Identified shifts will vary based on business needsStarting pay for this role is $11.35 plus tips per hour and may vary based on experienceESSENTIALJOB FUNCTIONS: Takes drink orders, communicates with bartender utilizing the proper calling order, assists in the preparation of drinks and presents drinks to guests. Handles money according to departmental procedure. Provides personalized service and uses guests' name. Resolves service problems according to Service Recovery guidelines. Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos. Actively promotes casino events and programs. ADDITIONALJOB DUTIES: Resolves service problems according to Service Recovery guidelines. Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos. Actively promotes casino events and programs. Maintains a general knowledge of alcohol by brand and cocktails by ingredients. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. Acts as a role model to other employees and always presents oneself as a credit to Harrah's and encourages others to do the same. Other duties as assigned. EDUCATION and/orEXPERIENCE: HighSchool Diploma or GED preferred Must be at least 18 years of age. Previous food and beverage service, preferably in the casino industry or up-scale setting is preferred. Qualifications:QUALIFICATIONS:The requirements listed arerepresentative of the knowledge, skill and/or ability required to fulfill theobligations of this position. Must possess vast knowledge of food and beverages, both alcoholic and non-alcoholic, to include beer, wine and liquor. Must be able to multi-task and work successfully with little to no supervision. Must be able to initiate conversation in a professional, friendly and respectful manner. Must present a professional appearance that guests will find approachable. Must have basic math skills to properly charge and credit various items. Must know or have the ability to learn all casino and hotel services and facilities, special events and player events, and local attractions. Must be able to read, write and speak English. PHYSICAL DEMANDS AND WORK ENVIRONMENT:The physical demandsdescribed here are representative of those that must be met by an employee tosuccessfully perform the essential functions of this job. Reasonable accommodations may be made toenable individuals with disabilities to perform the essential functions. Must be physically mobile with reasonable accommodation Able to respond to visual and auditory cues Able to bend, stoop, and twist when serving cocktails, standing and walking for periods up to 8 hour shifts Able to work in areas containing secondhand smoke, high noise levels and bright lights Must be able to lift up to 20 lbs. (bus tubs with used glassware) Must be able to work at a fast pace and in stressful situations. Must be able to respond to visual and aural cues. Must be able to tolerate working outside in very hot temperatures including but not limited to working the pool area.
Apr 18, 2024
Full time
Identified shifts will vary based on business needsStarting pay for this role is $11.35 plus tips per hour and may vary based on experienceESSENTIALJOB FUNCTIONS: Takes drink orders, communicates with bartender utilizing the proper calling order, assists in the preparation of drinks and presents drinks to guests. Handles money according to departmental procedure. Provides personalized service and uses guests' name. Resolves service problems according to Service Recovery guidelines. Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos. Actively promotes casino events and programs. ADDITIONALJOB DUTIES: Resolves service problems according to Service Recovery guidelines. Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos. Actively promotes casino events and programs. Maintains a general knowledge of alcohol by brand and cocktails by ingredients. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. Acts as a role model to other employees and always presents oneself as a credit to Harrah's and encourages others to do the same. Other duties as assigned. EDUCATION and/orEXPERIENCE: HighSchool Diploma or GED preferred Must be at least 18 years of age. Previous food and beverage service, preferably in the casino industry or up-scale setting is preferred. Qualifications:QUALIFICATIONS:The requirements listed arerepresentative of the knowledge, skill and/or ability required to fulfill theobligations of this position. Must possess vast knowledge of food and beverages, both alcoholic and non-alcoholic, to include beer, wine and liquor. Must be able to multi-task and work successfully with little to no supervision. Must be able to initiate conversation in a professional, friendly and respectful manner. Must present a professional appearance that guests will find approachable. Must have basic math skills to properly charge and credit various items. Must know or have the ability to learn all casino and hotel services and facilities, special events and player events, and local attractions. Must be able to read, write and speak English. PHYSICAL DEMANDS AND WORK ENVIRONMENT:The physical demandsdescribed here are representative of those that must be met by an employee tosuccessfully perform the essential functions of this job. Reasonable accommodations may be made toenable individuals with disabilities to perform the essential functions. Must be physically mobile with reasonable accommodation Able to respond to visual and auditory cues Able to bend, stoop, and twist when serving cocktails, standing and walking for periods up to 8 hour shifts Able to work in areas containing secondhand smoke, high noise levels and bright lights Must be able to lift up to 20 lbs. (bus tubs with used glassware) Must be able to work at a fast pace and in stressful situations. Must be able to respond to visual and aural cues. Must be able to tolerate working outside in very hot temperatures including but not limited to working the pool area.
Identified shifts will vary based on business needsStarting pay for this role is $11.35 per hour plus tipsESSENTIALJOB FUNCTIONS: Takes drink orders, communicates with bartender utilizing the proper calling order, assists in the preparation of drinks and presents drinks to guests. Handles money according to departmental procedure. Provides personalized service and uses guests' name. Resolves service problems according to Service Recovery guidelines. Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos. Actively promotes casino events and programs. ADDITIONALJOB DUTIES: Resolves service problems according to Service Recovery guidelines. Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos. Actively promotes casino events and programs. Maintains a general knowledge of alcohol by brand and cocktails by ingredients. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. Acts as a role model to other employees and always presents oneself as a credit to Harrah's and encourages others to do the same. Other duties as assigned. EDUCATION and/orEXPERIENCE: HighSchool Diploma or GED preferred Must be at least 18 years of age. Previous food and beverage service, preferably in the casino industry or up-scale setting is preferred. Qualifications:QUALIFICATIONS:The requirements listed arerepresentative of the knowledge, skill and/or ability required to fulfill theobligations of this position. Must possess vast knowledge of food and beverages, both alcoholic and non-alcoholic, to include beer, wine and liquor. Must be able to multi-task and work successfully with little to no supervision. Must be able to initiate conversation in a professional, friendly and respectful manner. Must present a professional appearance that guests will find approachable. Must have basic math skills to properly charge and credit various items. Must know or have the ability to learn all casino and hotel services and facilities, special events and player events, and local attractions. Must be able to read, write and speak English. PHYSICAL DEMANDS AND WORK ENVIRONMENT:The physical demandsdescribed here are representative of those that must be met by an employee tosuccessfully perform the essential functions of this job. Reasonable accommodations may be made toenable individuals with disabilities to perform the essential functions. Must be physically mobile with reasonable accommodation Able to respond to visual and auditory cues Able to bend, stoop, and twist when serving cocktails, standing and walking for periods up to 8 hour shifts Able to work in areas containing secondhand smoke, high noise levels and bright lights Must be able to lift up to 20 lbs. (bus tubs with used glassware) Must be able to work at a fast pace and in stressful situations. Must be able to respond to visual and aural cues. Must be able to tolerate working outside in very hot temperatures including but not limited to working the pool area.
Apr 18, 2024
Full time
Identified shifts will vary based on business needsStarting pay for this role is $11.35 per hour plus tipsESSENTIALJOB FUNCTIONS: Takes drink orders, communicates with bartender utilizing the proper calling order, assists in the preparation of drinks and presents drinks to guests. Handles money according to departmental procedure. Provides personalized service and uses guests' name. Resolves service problems according to Service Recovery guidelines. Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos. Actively promotes casino events and programs. ADDITIONALJOB DUTIES: Resolves service problems according to Service Recovery guidelines. Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos. Actively promotes casino events and programs. Maintains a general knowledge of alcohol by brand and cocktails by ingredients. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. Acts as a role model to other employees and always presents oneself as a credit to Harrah's and encourages others to do the same. Other duties as assigned. EDUCATION and/orEXPERIENCE: HighSchool Diploma or GED preferred Must be at least 18 years of age. Previous food and beverage service, preferably in the casino industry or up-scale setting is preferred. Qualifications:QUALIFICATIONS:The requirements listed arerepresentative of the knowledge, skill and/or ability required to fulfill theobligations of this position. Must possess vast knowledge of food and beverages, both alcoholic and non-alcoholic, to include beer, wine and liquor. Must be able to multi-task and work successfully with little to no supervision. Must be able to initiate conversation in a professional, friendly and respectful manner. Must present a professional appearance that guests will find approachable. Must have basic math skills to properly charge and credit various items. Must know or have the ability to learn all casino and hotel services and facilities, special events and player events, and local attractions. Must be able to read, write and speak English. PHYSICAL DEMANDS AND WORK ENVIRONMENT:The physical demandsdescribed here are representative of those that must be met by an employee tosuccessfully perform the essential functions of this job. Reasonable accommodations may be made toenable individuals with disabilities to perform the essential functions. Must be physically mobile with reasonable accommodation Able to respond to visual and auditory cues Able to bend, stoop, and twist when serving cocktails, standing and walking for periods up to 8 hour shifts Able to work in areas containing secondhand smoke, high noise levels and bright lights Must be able to lift up to 20 lbs. (bus tubs with used glassware) Must be able to work at a fast pace and in stressful situations. Must be able to respond to visual and aural cues. Must be able to tolerate working outside in very hot temperatures including but not limited to working the pool area.
Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Greet guests as they arrive and assist them with seating at tables. Take and retrieve guests' alcoholic beverage orders, utilizing suggestive selling techniques, when specified on function requirements. Serve all food courses and non-alcoholic beverage items to the guest in accordance with departmental standards and function requirements. Anticipate guests' needs, respond promptly, and acknowledge all guests; always maintain positive guest relations. Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately. Handle guest complaints, ensuring guest satisfaction. Monitor and maintain cleanliness, sanitation and organization of assigned station and service areas. Other duties as assigned. This position is on call hours ranging 10-25 per week Responsibilities The Banquet Server ensures quality customer service to our guests during events and banquets. Set up assigned tables, retrieve and serve beverages and food orders to guest tables according to hotel specifications and group requirements; maintain cleanliness and condition of the work areas and equipment. Qualifications Previous experience in banquet operations and/or hospitality preferred. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. Minimum age requirement to serve alcoholic beverages. ServSafe and/or food safety training. Alcohol awareness training (such as TIPS). Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Apr 15, 2024
Full time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Greet guests as they arrive and assist them with seating at tables. Take and retrieve guests' alcoholic beverage orders, utilizing suggestive selling techniques, when specified on function requirements. Serve all food courses and non-alcoholic beverage items to the guest in accordance with departmental standards and function requirements. Anticipate guests' needs, respond promptly, and acknowledge all guests; always maintain positive guest relations. Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately. Handle guest complaints, ensuring guest satisfaction. Monitor and maintain cleanliness, sanitation and organization of assigned station and service areas. Other duties as assigned. This position is on call hours ranging 10-25 per week Responsibilities The Banquet Server ensures quality customer service to our guests during events and banquets. Set up assigned tables, retrieve and serve beverages and food orders to guest tables according to hotel specifications and group requirements; maintain cleanliness and condition of the work areas and equipment. Qualifications Previous experience in banquet operations and/or hospitality preferred. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. Minimum age requirement to serve alcoholic beverages. ServSafe and/or food safety training. Alcohol awareness training (such as TIPS). Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
JOB SUMMARY:The primary responsibility of the Server Assistant is to provide prompt, courteous service to restaurant patrons and ensure guests are satisfied with their dining experience by assisting Food Servers and Bartenders as necessary. ESSENTIAL JOB FUNCTIONS: (includes but is not limited to the following) Must demonstrate pride, attention to detail and have knowledge in all aspects of restaurant (i.e. menu items, food prep, service standards, bar concept, etc.) Supplies the dining room and individual tables with clean china, silver, glassware, utensils, condiments and paper supplies as needed. Make sure all tables are set completely both before and after shift. Removes dirty dishes, soiled linen, glassware and silver from table and counter tops. May also assist server in carrying items used in the dining room. Maintain tables throughout service, clearing dishes between courses and empty glassware as necessary. Resets tables and performs other related duties as requests by the management or waiter/waitress. Make sure all areas are clean and free of debris. Polish all glassware and service items as necessary. Assist food servers in service of complimentary bottled water and bread service. Monitor tables closely and is attentive to guests' needs. Clearing and scraping all dishes in the side stations after clearing a table. Service of non-alcoholic beverages and fills as needed Change tablecloth and reset tables as quickly as possible after guests leave the restaurant. Service of Coffee, Hot tea and other non-alcoholic beverages. Refresh flatware after each course or upon guest request. Assists in serving food in a timely manner. Ensure food order is correct before serving to the guests. Carry one plate per hand without tray service. Completes station side work, stocks all service stations. Maintain a professional demeanor throughout service, assisting servers and captains as necessary. Maintains the appropriate appearance of work station in accordance with county health and department service standards. Ensures that side-work, supplies and stock is prepared for the shift and closing side-work is prepared for next shift. Follows all applicable safety procedures Follows all standard operating procedures Perform other related duties as assigned and requested. Moves tables throughout the dining room in order to be able to set up and accommodate need of the reservations. Prepare sections and side stations, i.e., make sure tables are cleaned and set properly. Provides prompt, courteous food and beverage service to casino guests within property restaurants. Possesses a keen sense of timing and is capable of discreetly speeding up or slowing down his/her service as necessary. Acknowledge customers immediately with a smile. Serve meals/beverages to guests and periodically returns to assigned tables for additional service. Monitors tables closely and is attentive to guests' needs. Remains attentive to the needs and requests of the customers during their stay. Prepare silverware neatly and quickly at table. Clean area when finished preparing. May be required to run food on a rotational basis and may serve primarily as food runner for shift at times Is at all times appropriately groomed and wears the uniform provided Work requires schedule flexibility which may include nights, weekends, holidays, and overtime as needed.PERFORMANCE REQUIREMENTS: (knowledge, skills, and abilities) Basic knowledge of upscale food and beverage products and service standards. Ability to read, write and understand English. Ability to communicate effectively and establish and maintain effective working relationships with guests, staff and management. Knowledge, understanding and compliance of policies and procedures, service expectations, job descriptions, daily memorandums, chemical labels and other instructions. Promotes casino events, property services and promotional campaigns Must be able to work individually and as part of a team in collaboration with others Meets attendance guidelines of the job and adhering to regulatory, departmental and company policies.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Ability to work from a standing position for extended periods of time. Ability to perform reaching and stooping motions repeatedly. Visual ability needed to accurately provide guest service Ability to work at a fast pace, high volume environment involving constant public interaction. Shifts may vary based on business needs. Must be able to work any day of the week and any shift, including holidays and weekends. Must be able to handle intoxicated guests in a professional manner and according to policy. Must be able to bend, twist, turn, push and pull, as well as lift and carry above/below the shoulders a minimum of 50 lbs or more repeatedly. QUALIFICATIONS: 1 - 2 years prior bussing or food runner experience preferred Work requires attention to detail and ability to adhere to standards in a gourmet dining atmosphere Must be 21years of age. High School Diploma or equivalent required. Must obtain a Food Handlers certificate from County Health Department. Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business. Must pass background check. Must present a neat and professional appearance. Work requires professional interactions with customers, public and co-workers. Requires excellent interpersonal and communication skills. Works well with others, especially other server assistants, wait people, bartenders, cooks, supervisors, etc. DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Apr 14, 2024
Full time
JOB SUMMARY:The primary responsibility of the Server Assistant is to provide prompt, courteous service to restaurant patrons and ensure guests are satisfied with their dining experience by assisting Food Servers and Bartenders as necessary. ESSENTIAL JOB FUNCTIONS: (includes but is not limited to the following) Must demonstrate pride, attention to detail and have knowledge in all aspects of restaurant (i.e. menu items, food prep, service standards, bar concept, etc.) Supplies the dining room and individual tables with clean china, silver, glassware, utensils, condiments and paper supplies as needed. Make sure all tables are set completely both before and after shift. Removes dirty dishes, soiled linen, glassware and silver from table and counter tops. May also assist server in carrying items used in the dining room. Maintain tables throughout service, clearing dishes between courses and empty glassware as necessary. Resets tables and performs other related duties as requests by the management or waiter/waitress. Make sure all areas are clean and free of debris. Polish all glassware and service items as necessary. Assist food servers in service of complimentary bottled water and bread service. Monitor tables closely and is attentive to guests' needs. Clearing and scraping all dishes in the side stations after clearing a table. Service of non-alcoholic beverages and fills as needed Change tablecloth and reset tables as quickly as possible after guests leave the restaurant. Service of Coffee, Hot tea and other non-alcoholic beverages. Refresh flatware after each course or upon guest request. Assists in serving food in a timely manner. Ensure food order is correct before serving to the guests. Carry one plate per hand without tray service. Completes station side work, stocks all service stations. Maintain a professional demeanor throughout service, assisting servers and captains as necessary. Maintains the appropriate appearance of work station in accordance with county health and department service standards. Ensures that side-work, supplies and stock is prepared for the shift and closing side-work is prepared for next shift. Follows all applicable safety procedures Follows all standard operating procedures Perform other related duties as assigned and requested. Moves tables throughout the dining room in order to be able to set up and accommodate need of the reservations. Prepare sections and side stations, i.e., make sure tables are cleaned and set properly. Provides prompt, courteous food and beverage service to casino guests within property restaurants. Possesses a keen sense of timing and is capable of discreetly speeding up or slowing down his/her service as necessary. Acknowledge customers immediately with a smile. Serve meals/beverages to guests and periodically returns to assigned tables for additional service. Monitors tables closely and is attentive to guests' needs. Remains attentive to the needs and requests of the customers during their stay. Prepare silverware neatly and quickly at table. Clean area when finished preparing. May be required to run food on a rotational basis and may serve primarily as food runner for shift at times Is at all times appropriately groomed and wears the uniform provided Work requires schedule flexibility which may include nights, weekends, holidays, and overtime as needed.PERFORMANCE REQUIREMENTS: (knowledge, skills, and abilities) Basic knowledge of upscale food and beverage products and service standards. Ability to read, write and understand English. Ability to communicate effectively and establish and maintain effective working relationships with guests, staff and management. Knowledge, understanding and compliance of policies and procedures, service expectations, job descriptions, daily memorandums, chemical labels and other instructions. Promotes casino events, property services and promotional campaigns Must be able to work individually and as part of a team in collaboration with others Meets attendance guidelines of the job and adhering to regulatory, departmental and company policies.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Ability to work from a standing position for extended periods of time. Ability to perform reaching and stooping motions repeatedly. Visual ability needed to accurately provide guest service Ability to work at a fast pace, high volume environment involving constant public interaction. Shifts may vary based on business needs. Must be able to work any day of the week and any shift, including holidays and weekends. Must be able to handle intoxicated guests in a professional manner and according to policy. Must be able to bend, twist, turn, push and pull, as well as lift and carry above/below the shoulders a minimum of 50 lbs or more repeatedly. QUALIFICATIONS: 1 - 2 years prior bussing or food runner experience preferred Work requires attention to detail and ability to adhere to standards in a gourmet dining atmosphere Must be 21years of age. High School Diploma or equivalent required. Must obtain a Food Handlers certificate from County Health Department. Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business. Must pass background check. Must present a neat and professional appearance. Work requires professional interactions with customers, public and co-workers. Requires excellent interpersonal and communication skills. Works well with others, especially other server assistants, wait people, bartenders, cooks, supervisors, etc. DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
JOB SUMMARY:Creates a warm and friendly atmosphere for our guests by providing fast, friendly and courteous service to customers while taking orders and serving beverages; picks up empty glasses and returns them to the proper assigned area; and assists in the preparation of drink orders as required. GENERAL REQUIREMENTS: Must be at least 21 years of age. High school diploma or GED required. Skilled in basic math in order to count money and present change correctly. Knowledge of guest charge procedures. Must possess excellent customer service and communication skills. Able to work at a fast pace in mentally and physically stressful situations. Knowledgeable of or able to learn tray service, cocktail ingredients. Available to work required schedule which may include nights, weekends, holidays and overtime. Must be able to read, write, speak and understand English. Essential Job Functions: Ensures player satisfaction at all times. Provides personalized service and uses guest name. Resolves service problems according to Service Recovery guidelines. Serves as ambassador of goodwill while working and at customer and public relations functions; may appear in publicity photos. Actively promotes casino events and programs. Works closely with Total Rewards to promote new card sign ups and relay benefits. Provides fast, friendly, professional beverage service to casino guests. Supplements tray with extra product to provide immediate or interim guest satisfaction. Monitors guest consumption of alcohol and intervene as needed according to Responsible Alcohol Management training and property guidelines. Promotes guests' sense of luck on gaming floor by sincerely wishing customers luck and minimizing wait time. Takes drink orders, communicates with bartender utilizing the proper calling order, assists in the preparation of drinks and presents drinks to guests. Handles money according to departmental procedure. Maintains a general knowledge of alcohol by brand and cocktails by ingredients. Ability to work well with others, including but not limited to, beverage servers, bartenders, bar backs, beverage supervisors, and beverage managers. Maintains a clean and stocked workstation. Clears empty glasses from work station/area. Services guests according to the company standard sequence of service. DEAMANDS NECESSARY TO COMPLETE ESSENTIAL JOB FUNCTIONS: PHYSICAL & MENTAL: Able to respond to visual and auditory cues. Able to lift and carry up to 20 pounds constantly while gripping necessary items (glasses, pens, pads, garnishments, money, etc.). Able to walk at least 2 miles during shift. Able to bend, stoop, and twist when serving cocktails, standing and walking for periods up to 8 hour shifts wearing one inch (minimum height) heels. WORK ENVIRONMENT: Able to work in areas containing secondhand smoke, high noise levels and bright lights. Able to work at a fast pace in often crowded/noisy environment. CAESARS RESERVES THE RIGHT TO MAKE CHANGES TO THIS JOB DESCRIPTION WHENEVER NECESSARY.
Apr 14, 2024
Full time
JOB SUMMARY:Creates a warm and friendly atmosphere for our guests by providing fast, friendly and courteous service to customers while taking orders and serving beverages; picks up empty glasses and returns them to the proper assigned area; and assists in the preparation of drink orders as required. GENERAL REQUIREMENTS: Must be at least 21 years of age. High school diploma or GED required. Skilled in basic math in order to count money and present change correctly. Knowledge of guest charge procedures. Must possess excellent customer service and communication skills. Able to work at a fast pace in mentally and physically stressful situations. Knowledgeable of or able to learn tray service, cocktail ingredients. Available to work required schedule which may include nights, weekends, holidays and overtime. Must be able to read, write, speak and understand English. Essential Job Functions: Ensures player satisfaction at all times. Provides personalized service and uses guest name. Resolves service problems according to Service Recovery guidelines. Serves as ambassador of goodwill while working and at customer and public relations functions; may appear in publicity photos. Actively promotes casino events and programs. Works closely with Total Rewards to promote new card sign ups and relay benefits. Provides fast, friendly, professional beverage service to casino guests. Supplements tray with extra product to provide immediate or interim guest satisfaction. Monitors guest consumption of alcohol and intervene as needed according to Responsible Alcohol Management training and property guidelines. Promotes guests' sense of luck on gaming floor by sincerely wishing customers luck and minimizing wait time. Takes drink orders, communicates with bartender utilizing the proper calling order, assists in the preparation of drinks and presents drinks to guests. Handles money according to departmental procedure. Maintains a general knowledge of alcohol by brand and cocktails by ingredients. Ability to work well with others, including but not limited to, beverage servers, bartenders, bar backs, beverage supervisors, and beverage managers. Maintains a clean and stocked workstation. Clears empty glasses from work station/area. Services guests according to the company standard sequence of service. DEAMANDS NECESSARY TO COMPLETE ESSENTIAL JOB FUNCTIONS: PHYSICAL & MENTAL: Able to respond to visual and auditory cues. Able to lift and carry up to 20 pounds constantly while gripping necessary items (glasses, pens, pads, garnishments, money, etc.). Able to walk at least 2 miles during shift. Able to bend, stoop, and twist when serving cocktails, standing and walking for periods up to 8 hour shifts wearing one inch (minimum height) heels. WORK ENVIRONMENT: Able to work in areas containing secondhand smoke, high noise levels and bright lights. Able to work at a fast pace in often crowded/noisy environment. CAESARS RESERVES THE RIGHT TO MAKE CHANGES TO THIS JOB DESCRIPTION WHENEVER NECESSARY.
Identified shifts will vary based on business needs and Grave Shift hours are 8:30pm-4:30amStarting pay for this role is $13.35 per hour plus tipsESSENTIALJOB FUNCTIONS: Takes drink orders, communicates with bartender utilizing the proper calling order, assists in the preparation of drinks and presents drinks to guests. Handles money according to departmental procedure. Provides personalized service and uses guests' name. Resolves service problems according to Service Recovery guidelines. Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos. Actively promotes casino events and programs. ADDITIONALJOB DUTIES: Resolves service problems according to Service Recovery guidelines. Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos. Actively promotes casino events and programs. Maintains a general knowledge of alcohol by brand and cocktails by ingredients. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. Acts as a role model to other employees and always presents oneself as a credit to Harrah's and encourages others to do the same. Other duties as assigned. EDUCATION and/orEXPERIENCE: HighSchool Diploma or GED preferred Must be at least 18 years of age. Previous food and beverage service, preferably in the casino industry or up-scale setting is preferred. Qualifications:QUALIFICATIONS:The requirements listed arerepresentative of the knowledge, skill and/or ability required to fulfill theobligations of this position. Must possess vast knowledge of food and beverages, both alcoholic and non-alcoholic, to include beer, wine and liquor. Must be able to multi-task and work successfully with little to no supervision. Must be able to initiate conversation in a professional, friendly and respectful manner. Must present a professional appearance that guests will find approachable. Must have basic math skills to properly charge and credit various items. Must know or have the ability to learn all casino and hotel services and facilities, special events and player events, and local attractions. Must be able to read, write and speak English. PHYSICAL DEMANDS AND WORK ENVIRONMENT:The physical demandsdescribed here are representative of those that must be met by an employee tosuccessfully perform the essential functions of this job. Reasonable accommodations may be made toenable individuals with disabilities to perform the essential functions. Must be physically mobile with reasonable accommodation Able to respond to visual and auditory cues Able to bend, stoop, and twist when serving cocktails, standing and walking for periods up to 8 hour shifts Able to work in areas containing secondhand smoke, high noise levels and bright lights Must be able to lift up to 20 lbs. (bus tubs with used glassware) Must be able to work at a fast pace and in stressful situations. Must be able to respond to visual and aural cues. Must be able to tolerate working outside in very hot temperatures including but not limited to working the pool area.
Apr 14, 2024
Full time
Identified shifts will vary based on business needs and Grave Shift hours are 8:30pm-4:30amStarting pay for this role is $13.35 per hour plus tipsESSENTIALJOB FUNCTIONS: Takes drink orders, communicates with bartender utilizing the proper calling order, assists in the preparation of drinks and presents drinks to guests. Handles money according to departmental procedure. Provides personalized service and uses guests' name. Resolves service problems according to Service Recovery guidelines. Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos. Actively promotes casino events and programs. ADDITIONALJOB DUTIES: Resolves service problems according to Service Recovery guidelines. Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos. Actively promotes casino events and programs. Maintains a general knowledge of alcohol by brand and cocktails by ingredients. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. Acts as a role model to other employees and always presents oneself as a credit to Harrah's and encourages others to do the same. Other duties as assigned. EDUCATION and/orEXPERIENCE: HighSchool Diploma or GED preferred Must be at least 18 years of age. Previous food and beverage service, preferably in the casino industry or up-scale setting is preferred. Qualifications:QUALIFICATIONS:The requirements listed arerepresentative of the knowledge, skill and/or ability required to fulfill theobligations of this position. Must possess vast knowledge of food and beverages, both alcoholic and non-alcoholic, to include beer, wine and liquor. Must be able to multi-task and work successfully with little to no supervision. Must be able to initiate conversation in a professional, friendly and respectful manner. Must present a professional appearance that guests will find approachable. Must have basic math skills to properly charge and credit various items. Must know or have the ability to learn all casino and hotel services and facilities, special events and player events, and local attractions. Must be able to read, write and speak English. PHYSICAL DEMANDS AND WORK ENVIRONMENT:The physical demandsdescribed here are representative of those that must be met by an employee tosuccessfully perform the essential functions of this job. Reasonable accommodations may be made toenable individuals with disabilities to perform the essential functions. Must be physically mobile with reasonable accommodation Able to respond to visual and auditory cues Able to bend, stoop, and twist when serving cocktails, standing and walking for periods up to 8 hour shifts Able to work in areas containing secondhand smoke, high noise levels and bright lights Must be able to lift up to 20 lbs. (bus tubs with used glassware) Must be able to work at a fast pace and in stressful situations. Must be able to respond to visual and aural cues. Must be able to tolerate working outside in very hot temperatures including but not limited to working the pool area.
Identified shifts will vary based on business needsStarting pay for this role is $11.35 per hour + tips JOB SUMMARY: The Pool Server creates a warm and friendly atmosphere for our guests by providing fast, friendly and courteous service to customers while taking orders and serving food & beverages; picks up empty glasses and dishes and returns them to the proper assigned area; and assists in the preparation of drink & food orders as required. ESSENTIAL JOB FUNCTIONS: Takes drink orders, communicates with bartender utilizing the proper calling order, assists in the preparation of drinks and presents drinks to guests. Take food orders, pick up food orders and delivers to guest. Handles money according to departmental procedure. Provides personalized service and uses guests' name. Resolves service problems according to Service Recovery guidelines. Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos. Actively promotes casino events and programs. ADDITIONAL JOB DUTIES: Resolves service problems according to Service Recovery guidelines. Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos. Actively promotes casino events and programs. Maintains a general knowledge of alcohol by brand and cocktails by ingredients. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. Acts as a role model to other employees and always presents oneself as a credit to Harrah's and encourages others to do the same. Other duties as assigned. EDUCATION and/or EXPERIENCE: High School Diploma or GED preferred Must be at least 19 years of age. Previous food and beverage service, preferably in the casino industry or up-scale setting is preferred. QUALIFICATIONS: The requirements listed are representative of the knowledge, skill and/or ability required to fulfill the obligations of this position. Must possess vast knowledge of food and beverages, both alcoholic and non-alcoholic, to include beer, wine and liquor. Must be able to multi-task and work successfully with little to no supervision. Must be able to initiate conversation in a professional, friendly and respectful manner. Must present a professional appearance that guests will find approachable. Must have basic math skills to properly charge and credit various items. Must know or have the ability to learn all casino and hotel services and facilities, special events and player events, and local attractions. Must be able to read, write and speak English. PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be physically mobile with reasonable accommodation Able to respond to visual and auditory cues Able to bend, stoop, and twist when serving cocktails, standing and walking for periods up to 8 hour shifts Able to work in areas containing secondhand smoke, high noise levels and bright lights Must be able to lift up to 20 lbs. (bus tubs with used glassware) Must be able to work at a fast pace and in stressful situations. Must be able to respond to visual and aural cues. Must be able to tolerate working outside in very hot temperatures including but not limited to working the pool area. DISCLAIMER: Preference is given to Ak-Chin community members and members of other recognized Arizona tribes. This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Apr 14, 2024
Full time
Identified shifts will vary based on business needsStarting pay for this role is $11.35 per hour + tips JOB SUMMARY: The Pool Server creates a warm and friendly atmosphere for our guests by providing fast, friendly and courteous service to customers while taking orders and serving food & beverages; picks up empty glasses and dishes and returns them to the proper assigned area; and assists in the preparation of drink & food orders as required. ESSENTIAL JOB FUNCTIONS: Takes drink orders, communicates with bartender utilizing the proper calling order, assists in the preparation of drinks and presents drinks to guests. Take food orders, pick up food orders and delivers to guest. Handles money according to departmental procedure. Provides personalized service and uses guests' name. Resolves service problems according to Service Recovery guidelines. Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos. Actively promotes casino events and programs. ADDITIONAL JOB DUTIES: Resolves service problems according to Service Recovery guidelines. Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos. Actively promotes casino events and programs. Maintains a general knowledge of alcohol by brand and cocktails by ingredients. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. Acts as a role model to other employees and always presents oneself as a credit to Harrah's and encourages others to do the same. Other duties as assigned. EDUCATION and/or EXPERIENCE: High School Diploma or GED preferred Must be at least 19 years of age. Previous food and beverage service, preferably in the casino industry or up-scale setting is preferred. QUALIFICATIONS: The requirements listed are representative of the knowledge, skill and/or ability required to fulfill the obligations of this position. Must possess vast knowledge of food and beverages, both alcoholic and non-alcoholic, to include beer, wine and liquor. Must be able to multi-task and work successfully with little to no supervision. Must be able to initiate conversation in a professional, friendly and respectful manner. Must present a professional appearance that guests will find approachable. Must have basic math skills to properly charge and credit various items. Must know or have the ability to learn all casino and hotel services and facilities, special events and player events, and local attractions. Must be able to read, write and speak English. PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be physically mobile with reasonable accommodation Able to respond to visual and auditory cues Able to bend, stoop, and twist when serving cocktails, standing and walking for periods up to 8 hour shifts Able to work in areas containing secondhand smoke, high noise levels and bright lights Must be able to lift up to 20 lbs. (bus tubs with used glassware) Must be able to work at a fast pace and in stressful situations. Must be able to respond to visual and aural cues. Must be able to tolerate working outside in very hot temperatures including but not limited to working the pool area. DISCLAIMER: Preference is given to Ak-Chin community members and members of other recognized Arizona tribes. This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
We're investing in your future more than ever with enhanced tuition assistance and an all-new student loan debt repayment program. As a new Caesars' Team Member, you'll be eligible to begin reaping the rewards of many of these benefits, in just 6 months - with full access to all educational programs with just a year of continuous employment. Benefits include tuition assistance programs, student loan repayment, and dependent scholarship programs. We invite you to be part of the extraordinary and go All In on Education with us. Additional benefits include the option to enroll in 401k with a company match, free parking, and a wide variety of team member activities. Team members are also able to enjoy free meals in our team member dining room while on shift. This includes sandwiches, salads, fresh fruit, cereal and a wide variety of beverages.Ask about our hiring bonus during your HR interview.Job Description: Provides fast, friendly, professional and responsive customer service to restaurant guests and restaurant staff. Engages in friendly conversations with guest whenever possible using the 10/5 rule: 10 feet - make eye contact and smile, 5 feet - greet and speak to guest. Provides personalized service and uses guest's name at least twice during all interactions. Greets each guest entering restaurant. Operates a cash register/POS System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash, charge and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities. Keeps designated working area clean and organized, and assists in maintaining cleanliness of dining room, including host stand area, as necessary or required, in accordance with established health and safety standards. Recognizes Diamond and Platinum players and relays that information to the host/ess and/or other restaurant team members to ensure they receive the appropriate service. Resolves service issues according to the service recovery toolbox. Knows and promotes current casino events and programs and can give guests directions to all casino areas. Thanks customers, invites them back, wishes them luck and makes it easy for them to get back in play.Qualifications: High school diploma, GED or comparable experience. Prior customer service in a fast paced environment preferred. Previous cashiering experience in a high volume restaurant preferred. Read, write, speak and understand English. Excellent customer service/communication skills. Available to work required schedule which may include nights, weekends, holidays and overtime as needed. Must meet professional appearance standards as prescribed by company policies. Must be physically mobile with reasonable accommodations. Must be able to respond to visual and aural cues. Able to work at a fast pace in an often crowded/noisy environment. Must be able to accurately and quickly process all cash transactions. Must be able to lift and carry up to 35 lbs. (Cash drawer, cash register/POS supplies, tables and chairs). Must be able to reach above and below the shoulder, grip small items (i.e., pens, money, credit cards), bend, stoop and twist while handling financial transactions; stand and walk for up to four hours; able to use hand motions when receiving payment and giving change, when using the cash register/POS system and when cleaning and wiping cashier areas. Must be able to tolerate industry standard chemicals used for cleaning and sanitizing. Able to work in constricting areas. Able to tolerate second-hand smoke, noise, bright lights. Must be able to maintain a neat and professional appearance and uphold the company appearance standards.
Apr 14, 2024
Full time
We're investing in your future more than ever with enhanced tuition assistance and an all-new student loan debt repayment program. As a new Caesars' Team Member, you'll be eligible to begin reaping the rewards of many of these benefits, in just 6 months - with full access to all educational programs with just a year of continuous employment. Benefits include tuition assistance programs, student loan repayment, and dependent scholarship programs. We invite you to be part of the extraordinary and go All In on Education with us. Additional benefits include the option to enroll in 401k with a company match, free parking, and a wide variety of team member activities. Team members are also able to enjoy free meals in our team member dining room while on shift. This includes sandwiches, salads, fresh fruit, cereal and a wide variety of beverages.Ask about our hiring bonus during your HR interview.Job Description: Provides fast, friendly, professional and responsive customer service to restaurant guests and restaurant staff. Engages in friendly conversations with guest whenever possible using the 10/5 rule: 10 feet - make eye contact and smile, 5 feet - greet and speak to guest. Provides personalized service and uses guest's name at least twice during all interactions. Greets each guest entering restaurant. Operates a cash register/POS System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash, charge and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities. Keeps designated working area clean and organized, and assists in maintaining cleanliness of dining room, including host stand area, as necessary or required, in accordance with established health and safety standards. Recognizes Diamond and Platinum players and relays that information to the host/ess and/or other restaurant team members to ensure they receive the appropriate service. Resolves service issues according to the service recovery toolbox. Knows and promotes current casino events and programs and can give guests directions to all casino areas. Thanks customers, invites them back, wishes them luck and makes it easy for them to get back in play.Qualifications: High school diploma, GED or comparable experience. Prior customer service in a fast paced environment preferred. Previous cashiering experience in a high volume restaurant preferred. Read, write, speak and understand English. Excellent customer service/communication skills. Available to work required schedule which may include nights, weekends, holidays and overtime as needed. Must meet professional appearance standards as prescribed by company policies. Must be physically mobile with reasonable accommodations. Must be able to respond to visual and aural cues. Able to work at a fast pace in an often crowded/noisy environment. Must be able to accurately and quickly process all cash transactions. Must be able to lift and carry up to 35 lbs. (Cash drawer, cash register/POS supplies, tables and chairs). Must be able to reach above and below the shoulder, grip small items (i.e., pens, money, credit cards), bend, stoop and twist while handling financial transactions; stand and walk for up to four hours; able to use hand motions when receiving payment and giving change, when using the cash register/POS system and when cleaning and wiping cashier areas. Must be able to tolerate industry standard chemicals used for cleaning and sanitizing. Able to work in constricting areas. Able to tolerate second-hand smoke, noise, bright lights. Must be able to maintain a neat and professional appearance and uphold the company appearance standards.
JOB SUMMARY Creates a warm and friendly atmosphere for our guests by providing fast, friendly and courteous service to customers while taking orders and serving beverages; picks up empty glasses and returns them to the proper assigned area; and assists in the preparation of drink orders as required. GENERAL REQUIREMENTS: High school diploma or GED required. Skilled in basic math in order to count money and present change correctly. Knowledge of guest charge procedures. Must possess excellent customer service and communication skills. Able to work at a fast pace in mentally and physically stressful situations. Knowledgeable of or able to learn tray service, cocktail ingredients. Available to work required schedule which may include nights, weekends, holidays and overtime. Must be able to read, write, speak and understand English. ESSENTIAL JOB FUNCTIONS: Ensures player satisfaction at all times. Provides personalized service and uses guest name. Resolves service problems according to Service Recovery guidelines. Serves as ambassador of goodwill while working and at customer and public relations functions; may appear in publicity photos. Actively promotes casino events and programs. Works closely with Total Rewards to promote new card sign ups and relay benefits. Provides fast, friendly, professional beverage service to casino guests. Supplements tray with extra product to provide immediate or interim guest satisfaction. Monitors guest consumption of alcohol and intervene as needed according to Responsible Alcohol Management training and property guidelines. Promotes guests' sense of luck on gaming floor by sincerely wishing customers luck and minimizing wait time. Takes drink orders, communicates with bartender utilizing the proper calling order, assists in the preparation of drinks and presents drinks to guests. Handles money according to departmental procedure. Maintains a general knowledge of alcohol by brand and cocktails by ingredients. Ability to work well with others, including but not limited to, beverage servers, bartenders, bar backs, beverage supervisors, and beverage managers. Maintains a clean and stocked workstation. Clears empty glasses from work station/area. Services guests according to the company standard sequence of service. DEMANDS NECESSARY TO COMPLETE ESSENTIAL JOB FUNCTIONS: PHYSICAL & MENTAL: Able to respond to visual and auditory cues. Able to lift and carry up to 20 pounds constantly while gripping necessary items (glasses, pens, pads, garnishments, money, etc.). Able to walk at least 2 miles during shift. Able to bend, stoop, and twist when serving cocktails, standing and walking for periods up to 8 hour shifts wearing one inch (minimum height) heels. WORK ENVIRONMENT: Able to work in areas containing secondhand smoke, high noise levels and bright lights. Able to work at a fast pace in often crowded/noisy environment. CAESARS RESERVES THE RIGHT TO MAKE CHANGES TO THIS JOB DESCRIPTION WHENEVER NECESSARY.
Apr 14, 2024
Full time
JOB SUMMARY Creates a warm and friendly atmosphere for our guests by providing fast, friendly and courteous service to customers while taking orders and serving beverages; picks up empty glasses and returns them to the proper assigned area; and assists in the preparation of drink orders as required. GENERAL REQUIREMENTS: High school diploma or GED required. Skilled in basic math in order to count money and present change correctly. Knowledge of guest charge procedures. Must possess excellent customer service and communication skills. Able to work at a fast pace in mentally and physically stressful situations. Knowledgeable of or able to learn tray service, cocktail ingredients. Available to work required schedule which may include nights, weekends, holidays and overtime. Must be able to read, write, speak and understand English. ESSENTIAL JOB FUNCTIONS: Ensures player satisfaction at all times. Provides personalized service and uses guest name. Resolves service problems according to Service Recovery guidelines. Serves as ambassador of goodwill while working and at customer and public relations functions; may appear in publicity photos. Actively promotes casino events and programs. Works closely with Total Rewards to promote new card sign ups and relay benefits. Provides fast, friendly, professional beverage service to casino guests. Supplements tray with extra product to provide immediate or interim guest satisfaction. Monitors guest consumption of alcohol and intervene as needed according to Responsible Alcohol Management training and property guidelines. Promotes guests' sense of luck on gaming floor by sincerely wishing customers luck and minimizing wait time. Takes drink orders, communicates with bartender utilizing the proper calling order, assists in the preparation of drinks and presents drinks to guests. Handles money according to departmental procedure. Maintains a general knowledge of alcohol by brand and cocktails by ingredients. Ability to work well with others, including but not limited to, beverage servers, bartenders, bar backs, beverage supervisors, and beverage managers. Maintains a clean and stocked workstation. Clears empty glasses from work station/area. Services guests according to the company standard sequence of service. DEMANDS NECESSARY TO COMPLETE ESSENTIAL JOB FUNCTIONS: PHYSICAL & MENTAL: Able to respond to visual and auditory cues. Able to lift and carry up to 20 pounds constantly while gripping necessary items (glasses, pens, pads, garnishments, money, etc.). Able to walk at least 2 miles during shift. Able to bend, stoop, and twist when serving cocktails, standing and walking for periods up to 8 hour shifts wearing one inch (minimum height) heels. WORK ENVIRONMENT: Able to work in areas containing secondhand smoke, high noise levels and bright lights. Able to work at a fast pace in often crowded/noisy environment. CAESARS RESERVES THE RIGHT TO MAKE CHANGES TO THIS JOB DESCRIPTION WHENEVER NECESSARY.
ESSENTIAL JOB FUNCTIONS: Provides fast, friendly, professional and responsive customer service to restaurant guests, restaurant staff and culinary production team. Greets and makes welcome each guest seated in assigned station. Takes initial food and/or beverage order within five minutes of being seated. Maintain current and accurate information regarding menu (i.e. preparation techniques, seasonings, ingredients and plate presentation). Suggests items to guests based on expressed guest preferences. Up-sells appetizers, beverages, desserts in accordance with restaurant service standards. Correctly enters food and beverage orders into the POS system to ensure accurate preparation of product. Delivers prepared food to the appropriate guest within two minutes of completed production of order. Returns to table within three minutes of order delivery to ascertain guest level of satisfaction. Resolves service issues according to the service recovery toolbox. Itemizes totals and presents check for payment to correct customers. Thanks customers, invites them back, wishes them luck and makes it easy for them to get back in play. Assists bus persons, as necessary, in bussing, cleaning and setting tables. Wipes counter areas, sinks and floors as required to maintain a clean and safe work station. Maintains cleanliness of designated areas as directed in accordance with established health and safety standards. Deep cleans restaurant equipment (tables, chairs, booths, soda and juice dispensers, coffee machines) as scheduled or required. Operates and maintains equipment as required in accordance with established guidelines and safety procedures. Completes assigned side work as directed. Provides personalized service and uses guests' names and preferences. Recognizes Diamond and Platinum players and ensures they receive the appropriate service. Knows and promotes current casino events and programs and can give directions to all casino areas Qualifications: Must be at least 21 years of age. High school diploma or GED required. Previous food server experience in a high volume restaurant preferred. Must be able to read, write, speak and understand English. Must possess excellent customer service/communication skills. Available to work required schedule which may include nights, weekends, and holidays needed. Must be able to maintain a neat, professional, well-groomed appearance and uphold company appearance/dress standards. PHYSICAL, MENTAL ANDENVIRONMENTAL DEMANDS: Must be physically mobile with reasonable accommodation. Must be able to respond to visual and oral cues. Must be able to lift and carry up to 35 lbs. (glass racks, coffee urns, bins of flatware, supplies to restock service stations). Must be able to lift trays with food (30 lbs.) above shoulder level. Must be able to push or pull 50 lbs. (tables and chairs as required to provide appropriate seating arrangements for customers). Must be able to reach above and below the shoulder, grip small items (i.e. flatware, plates, cups, glasses), bend, stoop and twist while carrying restaurant stock to and from supply areas; able to reach across tables; able to stand and walk for up to four hours; able to use hand motions when cleaning and wiping counters and table tops. Able to tolerate second-hand smoke, noise and bright lights. Able to work at a fast pace in an often crowded/noisy environment. GAMING PERMIT: N/A
Apr 14, 2024
Full time
ESSENTIAL JOB FUNCTIONS: Provides fast, friendly, professional and responsive customer service to restaurant guests, restaurant staff and culinary production team. Greets and makes welcome each guest seated in assigned station. Takes initial food and/or beverage order within five minutes of being seated. Maintain current and accurate information regarding menu (i.e. preparation techniques, seasonings, ingredients and plate presentation). Suggests items to guests based on expressed guest preferences. Up-sells appetizers, beverages, desserts in accordance with restaurant service standards. Correctly enters food and beverage orders into the POS system to ensure accurate preparation of product. Delivers prepared food to the appropriate guest within two minutes of completed production of order. Returns to table within three minutes of order delivery to ascertain guest level of satisfaction. Resolves service issues according to the service recovery toolbox. Itemizes totals and presents check for payment to correct customers. Thanks customers, invites them back, wishes them luck and makes it easy for them to get back in play. Assists bus persons, as necessary, in bussing, cleaning and setting tables. Wipes counter areas, sinks and floors as required to maintain a clean and safe work station. Maintains cleanliness of designated areas as directed in accordance with established health and safety standards. Deep cleans restaurant equipment (tables, chairs, booths, soda and juice dispensers, coffee machines) as scheduled or required. Operates and maintains equipment as required in accordance with established guidelines and safety procedures. Completes assigned side work as directed. Provides personalized service and uses guests' names and preferences. Recognizes Diamond and Platinum players and ensures they receive the appropriate service. Knows and promotes current casino events and programs and can give directions to all casino areas Qualifications: Must be at least 21 years of age. High school diploma or GED required. Previous food server experience in a high volume restaurant preferred. Must be able to read, write, speak and understand English. Must possess excellent customer service/communication skills. Available to work required schedule which may include nights, weekends, and holidays needed. Must be able to maintain a neat, professional, well-groomed appearance and uphold company appearance/dress standards. PHYSICAL, MENTAL ANDENVIRONMENTAL DEMANDS: Must be physically mobile with reasonable accommodation. Must be able to respond to visual and oral cues. Must be able to lift and carry up to 35 lbs. (glass racks, coffee urns, bins of flatware, supplies to restock service stations). Must be able to lift trays with food (30 lbs.) above shoulder level. Must be able to push or pull 50 lbs. (tables and chairs as required to provide appropriate seating arrangements for customers). Must be able to reach above and below the shoulder, grip small items (i.e. flatware, plates, cups, glasses), bend, stoop and twist while carrying restaurant stock to and from supply areas; able to reach across tables; able to stand and walk for up to four hours; able to use hand motions when cleaning and wiping counters and table tops. Able to tolerate second-hand smoke, noise and bright lights. Able to work at a fast pace in an often crowded/noisy environment. GAMING PERMIT: N/A
The Mid-America Center is the Heartland's premier entertainment and convention center. The multi-purpose facility is the metro area's link to the ultimate in live entertainment and sporting events. From rock shows to family shows and much more, the arena has hosted top names in show business as well as numerous community events. Benefits include the option to enroll in 401k with a company match, free parking, and a wide variety of team member activities. Ask about our hiring bonus during your HR interview. Responsible for processing, preparing and delivering guest orders. Operates a cash register, ringing the proper amount into the register and giving guest the correct change. KEY JOB FUNCTIONS: Interacts with guests and co-workers in a helpful, positive, upbeat, and professional manner while taking food/beverage orders, accepting payment through cash, credit, check and delivery of order to guests. Responsible for the monitoring and replenishing of all food/beverage products in work area by stocking counters and displays in a neat, accurate and timely fashion. Prepares and pours drink/food orders with proper portions and ingredients according to recipe and presents drinks to guests or servers as required. Monitors guest consumption of alcohol and intervenes as needed according to guidelines. Removes and properly disposes of all refuse and debris accumulated in service stations in accordance with department procedures. Assists team members in their duties (e.g., refill ice buckets, re-stock coolers, attend to guest needs) as required. Ensures work area is neat, clean and sanitized before throughout shift by wiping counter areas, beverage stations, sinks, and floors as required to maintain a clean and safe work station. Partners with culinary team to work as a team to ensure coordinated work flow during shift to meet business demands and ensure customer satisfaction. Slices and pits fruit, and fills ice bins with crushed or cubed ice from designated ice machines. Preps popcorn, hot dogs, nachos etc. Maintains all equipment in proper fashion. Complete all assigned closing duties at end of shift. Removes and properly disposes of all debris accumulated at the bar or concession stand in accordance with department procedures Adheres to regulatory, safety, departmental and company policies. Resolves service problems according to guidelines. Supports safety and accident prevention programs (non slip footwear, proper lifting). Accountable for meeting or exceeding all State of Iowa and Company sanitation requirements (ServSafe). Presents oneself as a credit to Company and encourages others to do the same. Provides fast, friendly, professional and responsive customer service to guests. Dress in appropriate uniform/attire based upon event/venue, occasionally a costume may be used. Performs all other related and compatible duties as assigned. QUALIFICATIONS: Ability to respond calmly and maintain composure in high volume, stressful situations. Must be able to perform multiple tasks simultaneously. Must be a team player. Good oral and written communication skills including tact when dealing with difficult customers, must be fluent and literate in English. Must be able to maintain a neat, well-groomed, professional appearance and uphold the company appearance standards. Adheres to departmental and company policies and maintains compliance with all regulatory, governmental, and safety requirements. Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business. Physically mobile with reasonable accommodations including ability to lift up to 50 lbs., and ability to push, pull, reach, bend, twist, stoop and stack. Must be able to run on level surfaces, as well as, up and down stairs. EDUCATION and/or EXPERIENCE: High school diploma, GED or comparable experience preferred. WORK ENVIRONMENT : Must be able to work in areas containing dust, second hand smoke, varying noise and temperature levels, lighting, vibration, crowds and air quality. Must be able to work in a fast paced environment. Must be flexible with schedule, including nights, weekends, and holidays as required.
Apr 14, 2024
Full time
The Mid-America Center is the Heartland's premier entertainment and convention center. The multi-purpose facility is the metro area's link to the ultimate in live entertainment and sporting events. From rock shows to family shows and much more, the arena has hosted top names in show business as well as numerous community events. Benefits include the option to enroll in 401k with a company match, free parking, and a wide variety of team member activities. Ask about our hiring bonus during your HR interview. Responsible for processing, preparing and delivering guest orders. Operates a cash register, ringing the proper amount into the register and giving guest the correct change. KEY JOB FUNCTIONS: Interacts with guests and co-workers in a helpful, positive, upbeat, and professional manner while taking food/beverage orders, accepting payment through cash, credit, check and delivery of order to guests. Responsible for the monitoring and replenishing of all food/beverage products in work area by stocking counters and displays in a neat, accurate and timely fashion. Prepares and pours drink/food orders with proper portions and ingredients according to recipe and presents drinks to guests or servers as required. Monitors guest consumption of alcohol and intervenes as needed according to guidelines. Removes and properly disposes of all refuse and debris accumulated in service stations in accordance with department procedures. Assists team members in their duties (e.g., refill ice buckets, re-stock coolers, attend to guest needs) as required. Ensures work area is neat, clean and sanitized before throughout shift by wiping counter areas, beverage stations, sinks, and floors as required to maintain a clean and safe work station. Partners with culinary team to work as a team to ensure coordinated work flow during shift to meet business demands and ensure customer satisfaction. Slices and pits fruit, and fills ice bins with crushed or cubed ice from designated ice machines. Preps popcorn, hot dogs, nachos etc. Maintains all equipment in proper fashion. Complete all assigned closing duties at end of shift. Removes and properly disposes of all debris accumulated at the bar or concession stand in accordance with department procedures Adheres to regulatory, safety, departmental and company policies. Resolves service problems according to guidelines. Supports safety and accident prevention programs (non slip footwear, proper lifting). Accountable for meeting or exceeding all State of Iowa and Company sanitation requirements (ServSafe). Presents oneself as a credit to Company and encourages others to do the same. Provides fast, friendly, professional and responsive customer service to guests. Dress in appropriate uniform/attire based upon event/venue, occasionally a costume may be used. Performs all other related and compatible duties as assigned. QUALIFICATIONS: Ability to respond calmly and maintain composure in high volume, stressful situations. Must be able to perform multiple tasks simultaneously. Must be a team player. Good oral and written communication skills including tact when dealing with difficult customers, must be fluent and literate in English. Must be able to maintain a neat, well-groomed, professional appearance and uphold the company appearance standards. Adheres to departmental and company policies and maintains compliance with all regulatory, governmental, and safety requirements. Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business. Physically mobile with reasonable accommodations including ability to lift up to 50 lbs., and ability to push, pull, reach, bend, twist, stoop and stack. Must be able to run on level surfaces, as well as, up and down stairs. EDUCATION and/or EXPERIENCE: High school diploma, GED or comparable experience preferred. WORK ENVIRONMENT : Must be able to work in areas containing dust, second hand smoke, varying noise and temperature levels, lighting, vibration, crowds and air quality. Must be able to work in a fast paced environment. Must be flexible with schedule, including nights, weekends, and holidays as required.
Caesars Entertainment is Blazing the Trail for our team members with an all new benefits program. Full-time team members are able to choose from five different medical coverage levels and four different carriers. We also have an on-site clinic for team members to take advantage of. Team members also have a variety of options with dental and vision plans, along with other voluntary benefits. All full-time team members are able to take advantage of enrolling in this benefits jackpot with their new career at Caesars Entertainment.We're investing in your future more than ever with enhanced tuition assistance and an all-new student loan debt repayment program. As a new Caesars' Team Member, you'll be eligible to begin reaping the rewards of many of these benefits, in just 6 months - with full access to all educational programs with just a year of continuous employment. Benefits include tuition assistance programs, student loan repayment, and dependent scholarship programs. We invite you to be part of the extraordinary and go All In on Education with us. Additional benefits include the option to enroll in 401k with a company match, free parking, and a wide variety of team member activities. Team members are also able to enjoy free meals in our team member dining room while on shift. This includes sandwiches, salads, fresh fruit, cereal and a wide variety of beverages.Job Description: Monitors guest consumption of alcohol and intervenes as needed according to guidelines. Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos. Promotes casino events and programs. Works closely with Total Rewards Center to promote new card sign up programs. Provides personalized service and uses guest name. Resolves service problems according to guidelines. Provides fast, friendly, professional beverage service to casino guests. (e.g., 2 minute or less production cycle for 15 drink tray). Operates a cash register/POS System, ringing proper amount into the register and giving the guest the correct change; accounts for all cash, charge and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities. Maintains a clean and stocked workstation in accordance with established health and safety guidelinesQualifications: Read, write legibly, understand and speak English. Excellent customer service/communication skills. Count money and change correctly Available to work required schedule which may include nights, weekends, holidays and overtime as needed. Must be physically mobile with reasonable accommodation. Must be able to respond to visual and oral cues. Able to tolerate second-hand smoke, noise, bright lights. Able to work at a fast pace in often crowded/noisy environment. Mobility and dexterity to carry and serve a tray of beverages weighing 15 pounds. Ability to work in a team environment and under stress as the volume of business increases. Mathematical ability including the ability to add and subtract. Ability to stand and walk for 8 to 10 hour shifts. Previous beverage experience preferred. Previous experience dealing with the public preferred. Must meet professional appearance standards as prescribed by company policy.
Apr 14, 2024
Full time
Caesars Entertainment is Blazing the Trail for our team members with an all new benefits program. Full-time team members are able to choose from five different medical coverage levels and four different carriers. We also have an on-site clinic for team members to take advantage of. Team members also have a variety of options with dental and vision plans, along with other voluntary benefits. All full-time team members are able to take advantage of enrolling in this benefits jackpot with their new career at Caesars Entertainment.We're investing in your future more than ever with enhanced tuition assistance and an all-new student loan debt repayment program. As a new Caesars' Team Member, you'll be eligible to begin reaping the rewards of many of these benefits, in just 6 months - with full access to all educational programs with just a year of continuous employment. Benefits include tuition assistance programs, student loan repayment, and dependent scholarship programs. We invite you to be part of the extraordinary and go All In on Education with us. Additional benefits include the option to enroll in 401k with a company match, free parking, and a wide variety of team member activities. Team members are also able to enjoy free meals in our team member dining room while on shift. This includes sandwiches, salads, fresh fruit, cereal and a wide variety of beverages.Job Description: Monitors guest consumption of alcohol and intervenes as needed according to guidelines. Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos. Promotes casino events and programs. Works closely with Total Rewards Center to promote new card sign up programs. Provides personalized service and uses guest name. Resolves service problems according to guidelines. Provides fast, friendly, professional beverage service to casino guests. (e.g., 2 minute or less production cycle for 15 drink tray). Operates a cash register/POS System, ringing proper amount into the register and giving the guest the correct change; accounts for all cash, charge and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities. Maintains a clean and stocked workstation in accordance with established health and safety guidelinesQualifications: Read, write legibly, understand and speak English. Excellent customer service/communication skills. Count money and change correctly Available to work required schedule which may include nights, weekends, holidays and overtime as needed. Must be physically mobile with reasonable accommodation. Must be able to respond to visual and oral cues. Able to tolerate second-hand smoke, noise, bright lights. Able to work at a fast pace in often crowded/noisy environment. Mobility and dexterity to carry and serve a tray of beverages weighing 15 pounds. Ability to work in a team environment and under stress as the volume of business increases. Mathematical ability including the ability to add and subtract. Ability to stand and walk for 8 to 10 hour shifts. Previous beverage experience preferred. Previous experience dealing with the public preferred. Must meet professional appearance standards as prescribed by company policy.
The Mid-America Center is the Heartland's premier entertainment and convention center. The multi-purpose facility is the metro area's link to the ultimate in live entertainment and sporting events. From rock shows to family shows and much more, the arena has hosted top names in show business as well as numerous community events.Benefits include the option to enroll in 401k with a company match, free parking, and a wide variety of team member activities. Job Description: Monitors guest consumption of alcohol and intervenes as needed according to guidelines. Resolves service problems according to guidelines. Provides fast, friendly, professional beverage service. Prepares and pours drink orders with proper portions and ingredients according to recipe and presents drinks to guests or servers as required. Slices and pits fruit as required. Operates and maintains all equipment and utensils as required in accordance with established guidelines and safety procedures. Operates a cash register/POS System, ringing proper amount into the register and giving the guest or server the correct change Accounts for all cash, charge and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities. Maintains a clean and stocked workstation in accordance with established health and safety guidelines. Consistently offer professional, friendly and engaging service. Have full knowledge of beverage lists. Follow outlet policies, procedures and service standards. Follow all safety and sanitation policies when handling food and beverage. Expected to work two shifts per month minimum. Other duties as assigned.Qualifications: Ability to work in a team environment and under stress as the volume of business increases. High School Diploma or equivalent preferred. Mathematical ability including the ability to add and subtract - Count money and change correctly. Ability to stand and walk for 8 to 10 hour shifts. Read, write legibly, understand and speak English. Excellent customer service/communication skills. Knows cocktail ingredients and proper mixing and pouring techniques. Must be physically mobile with reasonable accommodation. Must be able to lift and carry up to 75 lbs. (Liquor stock, beer cases/kegs). Must be able to reach above and below the shoulder, grip small items (i.e., pens, money, garnishes), bend, stoop and twist while preparing cocktails; Able to use hand motions when preparing and pouring all types of drinks, and when cleaning and wiping bar areas. Able to work in constricting areas. 1 year high volume Banquet experience at a Hotel/Resort or Convention Center or 1 year high volume Restaurant Server experience. Previous point of sale system experience an asset. Excellent communication and organizational skills. Strong interpersonal and problem solving abilities. Highly responsible & reliable. Ability to work well under pressure in a fast paced environment. Ability to work cohesively with fellow colleagues as part of a team. Constant standing and walking throughout shift; Occasional kneeling, pushing, pulling, lifting; Occasional ascending or descending ladders, stairs and ramps. Knowledge of wine service.
Apr 14, 2024
Full time
The Mid-America Center is the Heartland's premier entertainment and convention center. The multi-purpose facility is the metro area's link to the ultimate in live entertainment and sporting events. From rock shows to family shows and much more, the arena has hosted top names in show business as well as numerous community events.Benefits include the option to enroll in 401k with a company match, free parking, and a wide variety of team member activities. Job Description: Monitors guest consumption of alcohol and intervenes as needed according to guidelines. Resolves service problems according to guidelines. Provides fast, friendly, professional beverage service. Prepares and pours drink orders with proper portions and ingredients according to recipe and presents drinks to guests or servers as required. Slices and pits fruit as required. Operates and maintains all equipment and utensils as required in accordance with established guidelines and safety procedures. Operates a cash register/POS System, ringing proper amount into the register and giving the guest or server the correct change Accounts for all cash, charge and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities. Maintains a clean and stocked workstation in accordance with established health and safety guidelines. Consistently offer professional, friendly and engaging service. Have full knowledge of beverage lists. Follow outlet policies, procedures and service standards. Follow all safety and sanitation policies when handling food and beverage. Expected to work two shifts per month minimum. Other duties as assigned.Qualifications: Ability to work in a team environment and under stress as the volume of business increases. High School Diploma or equivalent preferred. Mathematical ability including the ability to add and subtract - Count money and change correctly. Ability to stand and walk for 8 to 10 hour shifts. Read, write legibly, understand and speak English. Excellent customer service/communication skills. Knows cocktail ingredients and proper mixing and pouring techniques. Must be physically mobile with reasonable accommodation. Must be able to lift and carry up to 75 lbs. (Liquor stock, beer cases/kegs). Must be able to reach above and below the shoulder, grip small items (i.e., pens, money, garnishes), bend, stoop and twist while preparing cocktails; Able to use hand motions when preparing and pouring all types of drinks, and when cleaning and wiping bar areas. Able to work in constricting areas. 1 year high volume Banquet experience at a Hotel/Resort or Convention Center or 1 year high volume Restaurant Server experience. Previous point of sale system experience an asset. Excellent communication and organizational skills. Strong interpersonal and problem solving abilities. Highly responsible & reliable. Ability to work well under pressure in a fast paced environment. Ability to work cohesively with fellow colleagues as part of a team. Constant standing and walking throughout shift; Occasional kneeling, pushing, pulling, lifting; Occasional ascending or descending ladders, stairs and ramps. Knowledge of wine service.
Job Title: F&B Server Department: Food & Beverage Reports To: F&B Supervisor, and or Dual Rate F&B Supervisor. ESSENTIAL DUTIES AND RESPONSIBILITIESResponsible for serving meals and beverages to patrons in a prompt, correct and courteous fashion in any of the property's food and beverage outlets and banquet areas. Demonstrate sanitary food handling and equipment safety, properly store and label food items, maintain standards of sanitation and food handling based on County, State and Federal regulations. Maintain clean and neat work area. Follow the Steps of service for the venue they are working as outlined in the venue policies and procedures. Availability to work a flexible schedule. Assure exceptional customer service to all patrons by communicating in a pleasant, friendly, and professional manner at all times. Must follow all cash handling SOP's of the venue they are working. Performs all other duties as assigned by management. QUALIFICATIONSHigh school diploma or GED equivalent preferred. Previous serving experience required. Excellent customer service/communication skills essential . Available to work required schedule, as directed by department management. Must have neat and clean appearance and adhere to the casino policy on dress code and be out-going. Must have the ability to obtain and hold an Occupational License as required by the Indiana Gaming Commission and/ or Indiana Horse Racing Commission. Must be certified in Serve Safe Alcohol Awareness, and Indiana State approve Alcohol Training. Hold an Indiana ATC (Alcohol & Tobacco Commission) License. Position requires scheduling flexibility, may be required to work weekends, holidays, overnight, or overtime, based upon scheduling and business needs. REQUIRED PERSONAL COMPETENCIESResponsible for fostering a fun environment. Responsible for being gracious to all guests and co-workers. Responsible for promoting a positive influence in the community and participating in company-sponsored events. Enthusiastically supports, actively promotes and demonstrates superior customer service in accordance with department and company standards and programs. Ensures that behavior and appearance are in compliance with established standards. Maintains a professional work environment with management and staff. PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Maintain physical stamina and proper mental attitude, and the ability to deal effectively with guests, and management, employees and outside contacts. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Also required are frequent standing, walking, stooping, bending, lifting, reaching, climbing steps and sitting. Must be able to lift up to 50 pounds. WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Indiana Grand Racing & Casino is a smoking establishment, therefore must be able to work in a smoking environment. Must be able to work in a highly populated fast-paced and noisy environment. ACCESS TO GAMING FLOORAccess to general gaming floor, and may required access to the Employee Service Window (ESW) of the Cage to obtain F&B bank.
Apr 14, 2024
Full time
Job Title: F&B Server Department: Food & Beverage Reports To: F&B Supervisor, and or Dual Rate F&B Supervisor. ESSENTIAL DUTIES AND RESPONSIBILITIESResponsible for serving meals and beverages to patrons in a prompt, correct and courteous fashion in any of the property's food and beverage outlets and banquet areas. Demonstrate sanitary food handling and equipment safety, properly store and label food items, maintain standards of sanitation and food handling based on County, State and Federal regulations. Maintain clean and neat work area. Follow the Steps of service for the venue they are working as outlined in the venue policies and procedures. Availability to work a flexible schedule. Assure exceptional customer service to all patrons by communicating in a pleasant, friendly, and professional manner at all times. Must follow all cash handling SOP's of the venue they are working. Performs all other duties as assigned by management. QUALIFICATIONSHigh school diploma or GED equivalent preferred. Previous serving experience required. Excellent customer service/communication skills essential . Available to work required schedule, as directed by department management. Must have neat and clean appearance and adhere to the casino policy on dress code and be out-going. Must have the ability to obtain and hold an Occupational License as required by the Indiana Gaming Commission and/ or Indiana Horse Racing Commission. Must be certified in Serve Safe Alcohol Awareness, and Indiana State approve Alcohol Training. Hold an Indiana ATC (Alcohol & Tobacco Commission) License. Position requires scheduling flexibility, may be required to work weekends, holidays, overnight, or overtime, based upon scheduling and business needs. REQUIRED PERSONAL COMPETENCIESResponsible for fostering a fun environment. Responsible for being gracious to all guests and co-workers. Responsible for promoting a positive influence in the community and participating in company-sponsored events. Enthusiastically supports, actively promotes and demonstrates superior customer service in accordance with department and company standards and programs. Ensures that behavior and appearance are in compliance with established standards. Maintains a professional work environment with management and staff. PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Maintain physical stamina and proper mental attitude, and the ability to deal effectively with guests, and management, employees and outside contacts. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Also required are frequent standing, walking, stooping, bending, lifting, reaching, climbing steps and sitting. Must be able to lift up to 50 pounds. WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Indiana Grand Racing & Casino is a smoking establishment, therefore must be able to work in a smoking environment. Must be able to work in a highly populated fast-paced and noisy environment. ACCESS TO GAMING FLOORAccess to general gaming floor, and may required access to the Employee Service Window (ESW) of the Cage to obtain F&B bank.
Senior Living Communities
Myrtle Beach, South Carolina
POSITION SUMMARY : Server provides food and beverage service tableside to residents, resident families and guests. This position maintains the cleanliness of the dining room, service stations, beverage machines, and all other work areas. ESSENTIAL FUNCTIONS : Serves meals and busses tables with a warm, friendly, courteous, respectful and engaging demeanor. Helps Team Members and participates in setting up and breaking down dining room tables and wait stations prior to and following meals, ensuring that the dining room is prepared for the next meal. Participates in the training of new Team Members. Assists with dining service for special functions, private dining events, and special guests. Clears tables, replaces linens, sets tables, and ensures that the dining room is clean and attractive. Cleans equipment, furniture, appliances, floors, drains, storage area, refrigerator, freezer and sinks according to schedule. Keeps the environment safe, clean, and free of clutter. Stores and retrieves residents' assistive devices during mealtimes, ensuring that safety is never compromised. Participates in and attends all required in-service training and education programs as scheduled. Other duties as assigned. COMPETENCIES : To perform the job successfully, an individual should demonstrate the following competencies: Technical Skills - Individual must demonstrate current and ongoing competence in tasks assigned which indicates a specialized skill in this area above and beyond the average. Communication - Demonstrates an ability to effectively and regularly transfer information to necessary parties to improve the quality of her work and to provide her supervisor with actionable, accurate data. Initiative - Is self-motivated and personally competitive. Wants to achieve for the good of the Company and her team. Seeks additional work when they have capacity. Demonstrates an ability and desire to bring new ideas and solutions to their supervisor on an ongoing basis. Flexibility - The ability to quickly adapt to changing conditions. The ability to navigate obstacles with ease and professionalism. Interpersonal Skills - Focuses on solving conflict, not blaming; listens to others without interrupting; keeps emotions under control; remains open to ideas and tries new things Teamwork - Balances team and individual responsibilities; encourages others and asks for help when needed. Exhibits patience and compassion. Professionalism - Ensures product is delivered on time and is of the highest quality. Assumes responsibility for mistakes. Presents themselves in a manner which enhances the brand image. Understands that no information is truly private and conducts online or social networking activities accordingly. Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works ethically with integrity; upholds the Company's Guiding Principles: o People First, Always o We Exist to Serve our Members o We Have a Responsibility to be Full
Apr 10, 2024
Full time
POSITION SUMMARY : Server provides food and beverage service tableside to residents, resident families and guests. This position maintains the cleanliness of the dining room, service stations, beverage machines, and all other work areas. ESSENTIAL FUNCTIONS : Serves meals and busses tables with a warm, friendly, courteous, respectful and engaging demeanor. Helps Team Members and participates in setting up and breaking down dining room tables and wait stations prior to and following meals, ensuring that the dining room is prepared for the next meal. Participates in the training of new Team Members. Assists with dining service for special functions, private dining events, and special guests. Clears tables, replaces linens, sets tables, and ensures that the dining room is clean and attractive. Cleans equipment, furniture, appliances, floors, drains, storage area, refrigerator, freezer and sinks according to schedule. Keeps the environment safe, clean, and free of clutter. Stores and retrieves residents' assistive devices during mealtimes, ensuring that safety is never compromised. Participates in and attends all required in-service training and education programs as scheduled. Other duties as assigned. COMPETENCIES : To perform the job successfully, an individual should demonstrate the following competencies: Technical Skills - Individual must demonstrate current and ongoing competence in tasks assigned which indicates a specialized skill in this area above and beyond the average. Communication - Demonstrates an ability to effectively and regularly transfer information to necessary parties to improve the quality of her work and to provide her supervisor with actionable, accurate data. Initiative - Is self-motivated and personally competitive. Wants to achieve for the good of the Company and her team. Seeks additional work when they have capacity. Demonstrates an ability and desire to bring new ideas and solutions to their supervisor on an ongoing basis. Flexibility - The ability to quickly adapt to changing conditions. The ability to navigate obstacles with ease and professionalism. Interpersonal Skills - Focuses on solving conflict, not blaming; listens to others without interrupting; keeps emotions under control; remains open to ideas and tries new things Teamwork - Balances team and individual responsibilities; encourages others and asks for help when needed. Exhibits patience and compassion. Professionalism - Ensures product is delivered on time and is of the highest quality. Assumes responsibility for mistakes. Presents themselves in a manner which enhances the brand image. Understands that no information is truly private and conducts online or social networking activities accordingly. Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works ethically with integrity; upholds the Company's Guiding Principles: o People First, Always o We Exist to Serve our Members o We Have a Responsibility to be Full