GENERAL SUMMARY OF DUTIES: Under the general guidance of the Director of Catering and Conference Services, this position is responsible for the management of all banquet equipment, facility maintenance of the Downtown Reno Ballroom, scheduling of set up personnel, managing time, attendance and disciplinary action. Must have a strong interactive management philosophy to serve as a guide for respective staff.EXAMPLES OF DUTIES/ESSENTIAL FUNCTIONS: (Includes, but is not limited to the following.)Handle set up requirements for all functions as requested and described in BEOsSchedule and direct set up personnel (housemen) for daily assignmentsEnsure that all functions are properly set to guest and hotel specificationsCoordinate all requests with appropriate departments (AV, Engineering, Etc.)Control all Banquet equipment, inventory and repairsAssume responsibility/accountability for the Downtown Reno Ballroom building, contents and appearanceSupervision of Ballroom Banquet eventsAssist in supervision of all major Banquet eventsCheck convention reader boards and signage daily for accuracyMaintain Banquet storeroom and linen roomPerform annual reviews with all direct reportsMaintain schedules for setup staff and review time/attendance in operating system to ensure accuracy prior to the end of each pay period.Handle all payroll disputes in a timely and professional mannerClear concise written and verbal communication skillsAbility to work calmly under pressureRegular, predictable attendanceOther job related duties as assigned.PERFORMANCE REQUIREMENTS: Knowledge, Skills & Abilities: Must be knowledgeable in room sets to include classroom, theatre, conference, back bar sets, concert sets, stage, etc. Knowledge of Corp400 computer system. Must be able to understand and comply with all company and departmental rules and regulations, policies and procedures; clear concise written and verbal communication skills with customers and service staff; ability to instill a calm organized approach in all situations; strong organizational skills; exceptional detail in follow-up; excellent safety and sanitation skills; strong guest service orientation skills; skill in establishing and maintaining effective working relationships with staff; ability to read, write, and communicate verbally in English.EDUCATION AND EXPERIENCE:Education: High School education or equivalent. College degree preferred.Experience: Two (2) years Banquet/Catering management in high volume organization or any combination of education, training or experience that has provided the required knowledge, skills and ability to perform the job duties.Certificate/License: None requiredTYPICAL WORKING CONDITIONS: Work can be performed in areas, which may be inside a building or outside in the elements, and may include unusually hot, cold, windy, rainy, noisy, smoky, dimly lit or illuminated conditions. Constant contact with staff and guests is required.TYPICAL PHYSICAL/MENTAL DEMANDS: (May be required in order to perform the essential functions of the position as listed below). Mobile 100% of the shift to include frequent bending and reaching in areas from floor level to 6 ft. high; carrying and manipulating supplies weighing up to 40 lbs.; pushing/pulling, maneuvering weights up to 150 lbs; eye/hand coordination; constant use of office equipment such as computers, telephones, calculators, radios and copiers.NOTE: This job description in no way states or implies that these are the only duties to be performed by the Employee occupying this position. This position will be required to perform any other job-related duties as assigned by the Director.
Mar 10, 2024
Full time
GENERAL SUMMARY OF DUTIES: Under the general guidance of the Director of Catering and Conference Services, this position is responsible for the management of all banquet equipment, facility maintenance of the Downtown Reno Ballroom, scheduling of set up personnel, managing time, attendance and disciplinary action. Must have a strong interactive management philosophy to serve as a guide for respective staff.EXAMPLES OF DUTIES/ESSENTIAL FUNCTIONS: (Includes, but is not limited to the following.)Handle set up requirements for all functions as requested and described in BEOsSchedule and direct set up personnel (housemen) for daily assignmentsEnsure that all functions are properly set to guest and hotel specificationsCoordinate all requests with appropriate departments (AV, Engineering, Etc.)Control all Banquet equipment, inventory and repairsAssume responsibility/accountability for the Downtown Reno Ballroom building, contents and appearanceSupervision of Ballroom Banquet eventsAssist in supervision of all major Banquet eventsCheck convention reader boards and signage daily for accuracyMaintain Banquet storeroom and linen roomPerform annual reviews with all direct reportsMaintain schedules for setup staff and review time/attendance in operating system to ensure accuracy prior to the end of each pay period.Handle all payroll disputes in a timely and professional mannerClear concise written and verbal communication skillsAbility to work calmly under pressureRegular, predictable attendanceOther job related duties as assigned.PERFORMANCE REQUIREMENTS: Knowledge, Skills & Abilities: Must be knowledgeable in room sets to include classroom, theatre, conference, back bar sets, concert sets, stage, etc. Knowledge of Corp400 computer system. Must be able to understand and comply with all company and departmental rules and regulations, policies and procedures; clear concise written and verbal communication skills with customers and service staff; ability to instill a calm organized approach in all situations; strong organizational skills; exceptional detail in follow-up; excellent safety and sanitation skills; strong guest service orientation skills; skill in establishing and maintaining effective working relationships with staff; ability to read, write, and communicate verbally in English.EDUCATION AND EXPERIENCE:Education: High School education or equivalent. College degree preferred.Experience: Two (2) years Banquet/Catering management in high volume organization or any combination of education, training or experience that has provided the required knowledge, skills and ability to perform the job duties.Certificate/License: None requiredTYPICAL WORKING CONDITIONS: Work can be performed in areas, which may be inside a building or outside in the elements, and may include unusually hot, cold, windy, rainy, noisy, smoky, dimly lit or illuminated conditions. Constant contact with staff and guests is required.TYPICAL PHYSICAL/MENTAL DEMANDS: (May be required in order to perform the essential functions of the position as listed below). Mobile 100% of the shift to include frequent bending and reaching in areas from floor level to 6 ft. high; carrying and manipulating supplies weighing up to 40 lbs.; pushing/pulling, maneuvering weights up to 150 lbs; eye/hand coordination; constant use of office equipment such as computers, telephones, calculators, radios and copiers.NOTE: This job description in no way states or implies that these are the only duties to be performed by the Employee occupying this position. This position will be required to perform any other job-related duties as assigned by the Director.
Company: Highway West Vacations Position Title: Seasonal Banquet Captain Location: Huntington House Tavern - Grand Lake, Colorado Status: Full-Time, Seasonal Benefits: Competitive compensation package with Company-paid health insurance, vacation, sick time, holidays, life insurance, and employee discounts. Job Description: The role of the Banquet Captain is to aid the Sales & Events Team by the onsite supervision and execution of events. The Banquet Captain role serves as the event planner and event lead in onsite event execution. Under the supervision of the Sales & Events Manager (Department Manager), contracts are to be passed to the coordinator in efforts to facilitate dialog between Brides and Group Leaders in planning a successful event. The coordinator will be responsible for all admin related communications, documentation, reporting, and meeting facilitation involved in the event planning process. The coordinator will be the onsite services on event day, as well as assist in the functionality of the Banquets Department as a whole. The position will be responsible for all service-related operations in event execution as well as event team oversight. The position includes (but not limited to) product receiving, product storage organization, inventory collection, event staff oversight, and event day services including setup and breakdown and post event recap collection. The Banquet Captain will work directly with the Sales Team, ensuring every event detail is reviewed and prepared for. Post Event Recaps meetings will be conducted with Event Services Coordinator and Leadership Management to ensure learning opportunities and areas for improvement are actively addressed. The duties associated with this role will include (but are not limited to) the following: Banquet Event Orders - Responsible for collecting all necessary information to build out, communicate, and execute a successful event. This will include Vendors, Layouts, F&B, and any other applicable event details such as parking and transportation, etc. Initial communication starting at 60-45 days prior to the Event Date Attending Walkthroughs with the clients and their planners. Tentative BEO to be completed and posted and communicated to departments by 30-days prior to an event Final BEO to be completed and posted and communicated to departments by 14-days prior to an event Responsible for ensuring the execution of all event details communicated on BEO's. This will include Vendor arrivals, Layouts, F&B services, and any other applicable event details such as parking and transportation, etc. Working with the Sales manager to ensure that events team is scheduled to assist with the set up, day of execution and breakdown of event. • BEO Meetings - Responsible for facilitating (Under the Direction of the Department Manager) all applicable planning and BEO meetings to the property departments. This will include a full review of the BEO, and ensuring clean communication between the General Manager, Facilities, Housekeeping, Front Desk, and any other applicable teams to ensure event success. • Vendor Relationships - Responsible for ensuring all Vendor related details are covered. These will include: Vendor Lists are collected from client, completed, and on file Vendor Guideline Forms are completed by each vendor and held on file All event plans are communicated and documented on applicable platforms: BEO's, Tripleseat (or applicable programs), etc. • Product Receiving - In collaboration with the Executive Chef, ensuring that all product has been ordered and will be gathered and set up by the coordinator and event staff. Duties include: Organization of product and banquet equipment in applicable venue areas such as: Nuptial Knoll Ceremony site Pavilion prep, bar and main event areas • Event Staffing - In collaboration with Event Services Coordinator and Department Manager, ensuring all events are staffed appropriately and communicated on BEO's and to the teams. Ensuring event team is staffed and arrives on time and is dressed appropriately in Banquet Attire Ensuring event staff breaks and follows company's labor protocol • Event Services Execution- Responsible for all event detail services executed: Event Setup and services including tables, chairs, dinnerware rentals, AV needs, etc. Banquets setup, breakdown, and post event cleanup Event wrap-up including cashdrawers for bar services, receipt processing, and tip disbursement Large event services such as post-ceremony transitions, cocktail hour services • Post-Event Recaps - In collaboration with Department Manager, post event recaps will be performed Post-Event Recap notes kept and communicated to Event Services Coordinator and Department Manager Meeting to review post-event with applicable teams Required Qualifications: Dependable, punctual, impeccable attendance record Accurate, attention to detail, service oriented Strong organizational skills Positive attitude, strong interpersonal and diplomatic skills Excellent math aptitude and cash handling ability Excellent communication and organizational skills. Professional demeanor Proficient computer skills, including: Word, Excel and PowerPoint. Must be able to work on feet for extended periods Must be able to work a flexible work schedule including evenings, weekends and holidays. Proof of eligibility to work in the United States Preferred Qualifications: Associates degree in Hospitality Management or related field preferred. HWV Hospitality Services Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Mar 28, 2024
Full time
Company: Highway West Vacations Position Title: Seasonal Banquet Captain Location: Huntington House Tavern - Grand Lake, Colorado Status: Full-Time, Seasonal Benefits: Competitive compensation package with Company-paid health insurance, vacation, sick time, holidays, life insurance, and employee discounts. Job Description: The role of the Banquet Captain is to aid the Sales & Events Team by the onsite supervision and execution of events. The Banquet Captain role serves as the event planner and event lead in onsite event execution. Under the supervision of the Sales & Events Manager (Department Manager), contracts are to be passed to the coordinator in efforts to facilitate dialog between Brides and Group Leaders in planning a successful event. The coordinator will be responsible for all admin related communications, documentation, reporting, and meeting facilitation involved in the event planning process. The coordinator will be the onsite services on event day, as well as assist in the functionality of the Banquets Department as a whole. The position will be responsible for all service-related operations in event execution as well as event team oversight. The position includes (but not limited to) product receiving, product storage organization, inventory collection, event staff oversight, and event day services including setup and breakdown and post event recap collection. The Banquet Captain will work directly with the Sales Team, ensuring every event detail is reviewed and prepared for. Post Event Recaps meetings will be conducted with Event Services Coordinator and Leadership Management to ensure learning opportunities and areas for improvement are actively addressed. The duties associated with this role will include (but are not limited to) the following: Banquet Event Orders - Responsible for collecting all necessary information to build out, communicate, and execute a successful event. This will include Vendors, Layouts, F&B, and any other applicable event details such as parking and transportation, etc. Initial communication starting at 60-45 days prior to the Event Date Attending Walkthroughs with the clients and their planners. Tentative BEO to be completed and posted and communicated to departments by 30-days prior to an event Final BEO to be completed and posted and communicated to departments by 14-days prior to an event Responsible for ensuring the execution of all event details communicated on BEO's. This will include Vendor arrivals, Layouts, F&B services, and any other applicable event details such as parking and transportation, etc. Working with the Sales manager to ensure that events team is scheduled to assist with the set up, day of execution and breakdown of event. • BEO Meetings - Responsible for facilitating (Under the Direction of the Department Manager) all applicable planning and BEO meetings to the property departments. This will include a full review of the BEO, and ensuring clean communication between the General Manager, Facilities, Housekeeping, Front Desk, and any other applicable teams to ensure event success. • Vendor Relationships - Responsible for ensuring all Vendor related details are covered. These will include: Vendor Lists are collected from client, completed, and on file Vendor Guideline Forms are completed by each vendor and held on file All event plans are communicated and documented on applicable platforms: BEO's, Tripleseat (or applicable programs), etc. • Product Receiving - In collaboration with the Executive Chef, ensuring that all product has been ordered and will be gathered and set up by the coordinator and event staff. Duties include: Organization of product and banquet equipment in applicable venue areas such as: Nuptial Knoll Ceremony site Pavilion prep, bar and main event areas • Event Staffing - In collaboration with Event Services Coordinator and Department Manager, ensuring all events are staffed appropriately and communicated on BEO's and to the teams. Ensuring event team is staffed and arrives on time and is dressed appropriately in Banquet Attire Ensuring event staff breaks and follows company's labor protocol • Event Services Execution- Responsible for all event detail services executed: Event Setup and services including tables, chairs, dinnerware rentals, AV needs, etc. Banquets setup, breakdown, and post event cleanup Event wrap-up including cashdrawers for bar services, receipt processing, and tip disbursement Large event services such as post-ceremony transitions, cocktail hour services • Post-Event Recaps - In collaboration with Department Manager, post event recaps will be performed Post-Event Recap notes kept and communicated to Event Services Coordinator and Department Manager Meeting to review post-event with applicable teams Required Qualifications: Dependable, punctual, impeccable attendance record Accurate, attention to detail, service oriented Strong organizational skills Positive attitude, strong interpersonal and diplomatic skills Excellent math aptitude and cash handling ability Excellent communication and organizational skills. Professional demeanor Proficient computer skills, including: Word, Excel and PowerPoint. Must be able to work on feet for extended periods Must be able to work a flexible work schedule including evenings, weekends and holidays. Proof of eligibility to work in the United States Preferred Qualifications: Associates degree in Hospitality Management or related field preferred. HWV Hospitality Services Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! Location Description Discover the extraordinary at Black Desert Resort in the heart of Ivins, UT, managed by Pyramid Global. With an impressive 791 guest rooms and 20,000 sq ft of meeting space spread across 13 unique venues, our resort offers a workplace that seamlessly blends luxury, nature, and top-notch hospitality. Embrace a distinctive culture where the essence of Ivins comes alive in every corner of the Black Desert Resort. As a valued member of the Pyramid Global family, you'll enjoy comprehensive benefits, including a 401k with a company match and recognition programs tailored to celebrate your dedication. Join us at Black Desert Resort, where your career is not just a job but an immersive experience in a desert oasis that captures the spirit of Ivins, UT. Your journey toward a fulfilling career in this unique setting starts here. Welcome to a workplace as extraordinary as the landscape that surrounds it! Overview Location Description: Black Desert Resort, located in the stunning landscape of Southern Utah, offers a unique luxury experience amidst breathtaking natural scenery. Our resort features a championship 19-hole golf course designed by Tom Weiskopf, luxurious accommodations, and a variety of amenities including upscale dining options, a state-of-the-art conference spacem, spa, and retail options. We cater to discerning guests seeking a unique and high-end experience, offering them impeccable accommodations, world-class amenities, and an unforgettable stay. Job Overview: The Senior Banquet Manager oversees the planning, organization, and execution of all banquet functions at the resort, ensuring a high level of quality and guest satisfaction. The Senior Banquet Manager will play a key role in maintaining and enhancing the resort's reputation for hosting exceptional events. Job Specifications: Onsite: Black Desert Resort Shift & Schedule Availability: Year Round / Full Time The budgeted range starts at $85,000 - $90,000 + annual bonus. Actual pay will be adjusted based on experience. Job Responsibilities but not limited to: Lead and manage all banquet operations, including staff management, event planning, setup, execution, and breakdown. Work closely with Catering Sales and clients to understand their event needs and preferences, and tailor banquet services to meet these requirements. Collaborate with the culinary team to design menus and coordinate food service for events. Ensure all banquet spaces are impeccably maintained and set up according to event specifications. Oversee the hiring, training, and development of banquet staff, ensuring a high standard of service. Manage banquet budget, including cost control and revenue generation, and provide regular financial reports. Develop and implement policies and procedures to improve the efficiency and quality of banquet services. Coordinate with other departments (sales, marketing, housekeeping) to ensure seamless event execution. Address and resolve any issues or concerns raised by clients or staff promptly and professionally. Stay updated with the latest trends in event management and strive to enhance the resort's banquet offerings. Qualifications Bachelor's degree in Hospitality Management, Event Management, or a related field. Minimum of 5 years of experience in banquet or event management, preferably in a luxury hotel or resort setting. Strong leadership and team management skills, with the ability to motivate and inspire a team. Excellent organizational, planning, and multitasking abilities. Strong communication and interpersonal skills, with a focus on customer service. Proficient in banquet management software and Microsoft Office Suite. Ability to work flexibly, including evenings, weekends, and holidays, as required by event schedules. Compensation Range The compensation for this position is $85,000.00/Yr. - $90,000.00/Yr. based on qualifications and experience.
Mar 27, 2024
Full time
About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! Location Description Discover the extraordinary at Black Desert Resort in the heart of Ivins, UT, managed by Pyramid Global. With an impressive 791 guest rooms and 20,000 sq ft of meeting space spread across 13 unique venues, our resort offers a workplace that seamlessly blends luxury, nature, and top-notch hospitality. Embrace a distinctive culture where the essence of Ivins comes alive in every corner of the Black Desert Resort. As a valued member of the Pyramid Global family, you'll enjoy comprehensive benefits, including a 401k with a company match and recognition programs tailored to celebrate your dedication. Join us at Black Desert Resort, where your career is not just a job but an immersive experience in a desert oasis that captures the spirit of Ivins, UT. Your journey toward a fulfilling career in this unique setting starts here. Welcome to a workplace as extraordinary as the landscape that surrounds it! Overview Location Description: Black Desert Resort, located in the stunning landscape of Southern Utah, offers a unique luxury experience amidst breathtaking natural scenery. Our resort features a championship 19-hole golf course designed by Tom Weiskopf, luxurious accommodations, and a variety of amenities including upscale dining options, a state-of-the-art conference spacem, spa, and retail options. We cater to discerning guests seeking a unique and high-end experience, offering them impeccable accommodations, world-class amenities, and an unforgettable stay. Job Overview: The Senior Banquet Manager oversees the planning, organization, and execution of all banquet functions at the resort, ensuring a high level of quality and guest satisfaction. The Senior Banquet Manager will play a key role in maintaining and enhancing the resort's reputation for hosting exceptional events. Job Specifications: Onsite: Black Desert Resort Shift & Schedule Availability: Year Round / Full Time The budgeted range starts at $85,000 - $90,000 + annual bonus. Actual pay will be adjusted based on experience. Job Responsibilities but not limited to: Lead and manage all banquet operations, including staff management, event planning, setup, execution, and breakdown. Work closely with Catering Sales and clients to understand their event needs and preferences, and tailor banquet services to meet these requirements. Collaborate with the culinary team to design menus and coordinate food service for events. Ensure all banquet spaces are impeccably maintained and set up according to event specifications. Oversee the hiring, training, and development of banquet staff, ensuring a high standard of service. Manage banquet budget, including cost control and revenue generation, and provide regular financial reports. Develop and implement policies and procedures to improve the efficiency and quality of banquet services. Coordinate with other departments (sales, marketing, housekeeping) to ensure seamless event execution. Address and resolve any issues or concerns raised by clients or staff promptly and professionally. Stay updated with the latest trends in event management and strive to enhance the resort's banquet offerings. Qualifications Bachelor's degree in Hospitality Management, Event Management, or a related field. Minimum of 5 years of experience in banquet or event management, preferably in a luxury hotel or resort setting. Strong leadership and team management skills, with the ability to motivate and inspire a team. Excellent organizational, planning, and multitasking abilities. Strong communication and interpersonal skills, with a focus on customer service. Proficient in banquet management software and Microsoft Office Suite. Ability to work flexibly, including evenings, weekends, and holidays, as required by event schedules. Compensation Range The compensation for this position is $85,000.00/Yr. - $90,000.00/Yr. based on qualifications and experience.
Banquet Chef - Sedona, AZ Resort $50,000 - $55,000 Have you ever dreamed of working in the heart of Sedona, AZ, where natural beauty meets luxury? Imagine a place where the rugged desert landscape creates a stunning backdrop for an award-winning resort. That's the setting you'll find yourself in as the Banquet Chef at this high-end establishment. Our ideal candidate has experience in the hospitality industry, preferably with resort experience. As the Banquet Chef, you will be instrumental in creating memorable dining experiences for our guests. Located in Sedona, AZ, this role offers the chance to work in one of the most beautiful locations in the United States. As a Banquet Chef, your role involves collaborating with our Executive Chef to deliver exceptional food service across our property, all the while operating within our set budget. Here's what you'll be doing: You'll be at the helm of coordinating all hot and cold banquet foods, working closely with the Executive Chef to ensure our quality standards are met. Your keen eye for quality ensures that our banquet foods are the best available. You'll be attending all daily Banquet Event Order (BEO) meetings, communicating any changes in guarantees and food products to the Executive Chef. As a mentor, you'll be shaping the future of culinary arts by coaching and training aspiring Chefs. You'll also have the opportunity to develop your leadership skills at one of the country's top-rated resorts. You'll assist in maintaining an adequate supply of all food items used at the property, planning one or two days ahead of operations for timely product delivery. You'll be in charge of all banquet food operations, ensuring quality and quantity meet our standards. This involves maintaining a strong relationship with Banquet Managers and the rest of the staff. Your skills in cost control, payroll, and menu planning will be put to good use, working alongside the Executive Chef. Lastly, you'll be communicating with the Executive Steward on all banquet equipment needed, ensuring necessary items are in-house a week ahead. What you bring to the table: An associate degree in culinary arts or equivalent apprenticeship. Excellent communication skills. 3 - 5 years of progressive culinary experience in BOH operations. Strong organizational, communication, and motivational/mentorship skills. Proficiency in Microsoft Office (Word and Excel). Ability to stand, walk, use hands to finger, handle, feel, reach with hands and arms, talk, hear, taste, and smell. ServeSafe Sanitation Management certification. Join us and help shape the future of hospitality! Send your resume to Danielle Salerno As part of our typical recruiting process, from time to time, we may contact you regarding positions that we feel are a good fit for you or engage with you during the recruiting process via SMS text message. Message and data rates may apply, depending on your mobile phone service plan. At any time, you can get more help by replying HELP to these texts, or you can opt-out completely by replying STOP. Our Terms of Service are available at and our Privacy Policy can be found at . By clicking to submit your application of interest, we, as Gecko Hospitality, have your consent to communicate with you via SMS text message moving forward.
Mar 27, 2024
Full time
Banquet Chef - Sedona, AZ Resort $50,000 - $55,000 Have you ever dreamed of working in the heart of Sedona, AZ, where natural beauty meets luxury? Imagine a place where the rugged desert landscape creates a stunning backdrop for an award-winning resort. That's the setting you'll find yourself in as the Banquet Chef at this high-end establishment. Our ideal candidate has experience in the hospitality industry, preferably with resort experience. As the Banquet Chef, you will be instrumental in creating memorable dining experiences for our guests. Located in Sedona, AZ, this role offers the chance to work in one of the most beautiful locations in the United States. As a Banquet Chef, your role involves collaborating with our Executive Chef to deliver exceptional food service across our property, all the while operating within our set budget. Here's what you'll be doing: You'll be at the helm of coordinating all hot and cold banquet foods, working closely with the Executive Chef to ensure our quality standards are met. Your keen eye for quality ensures that our banquet foods are the best available. You'll be attending all daily Banquet Event Order (BEO) meetings, communicating any changes in guarantees and food products to the Executive Chef. As a mentor, you'll be shaping the future of culinary arts by coaching and training aspiring Chefs. You'll also have the opportunity to develop your leadership skills at one of the country's top-rated resorts. You'll assist in maintaining an adequate supply of all food items used at the property, planning one or two days ahead of operations for timely product delivery. You'll be in charge of all banquet food operations, ensuring quality and quantity meet our standards. This involves maintaining a strong relationship with Banquet Managers and the rest of the staff. Your skills in cost control, payroll, and menu planning will be put to good use, working alongside the Executive Chef. Lastly, you'll be communicating with the Executive Steward on all banquet equipment needed, ensuring necessary items are in-house a week ahead. What you bring to the table: An associate degree in culinary arts or equivalent apprenticeship. Excellent communication skills. 3 - 5 years of progressive culinary experience in BOH operations. Strong organizational, communication, and motivational/mentorship skills. Proficiency in Microsoft Office (Word and Excel). Ability to stand, walk, use hands to finger, handle, feel, reach with hands and arms, talk, hear, taste, and smell. ServeSafe Sanitation Management certification. Join us and help shape the future of hospitality! Send your resume to Danielle Salerno As part of our typical recruiting process, from time to time, we may contact you regarding positions that we feel are a good fit for you or engage with you during the recruiting process via SMS text message. Message and data rates may apply, depending on your mobile phone service plan. At any time, you can get more help by replying HELP to these texts, or you can opt-out completely by replying STOP. Our Terms of Service are available at and our Privacy Policy can be found at . By clicking to submit your application of interest, we, as Gecko Hospitality, have your consent to communicate with you via SMS text message moving forward.
Overview $20.00 per hour plus Gratuities! We are seeking a highly motivated Banquet Captain to lead our banquet team and ensure the seamless execution of banquet functions. If you have experience in coordinating high-volume catering and banquet events, are passionate about delivering exceptional service, and thrive in a fast-paced environment, we want you on our team. As a Banquet Captain, you will play a pivotal role in delivering memorable banquet experiences for our guests. Ensure that liquor laws and liquor rules of the State of North Carolina are strictly adhered to. Ensure the beverage service policies of Sanderling Resort are strictly adhered to. Set up for functions to include draping tables, setting silverware, folding napkins, preparing drinks, and putting out table centerpieces. Service food and picking up food from the back hall, carrying trays to function location, serving food, and clearing the food from the tables. Break down to include bussing tables, putting away dirty linen and centerpieces, vacuuming. Carry out all instructions on the Banquet Event Order. Responsibilities also include cleaning of the back hall and organizing of storerooms. Set up for AM or PM break stations that include coffee, tea, snacks, beverages, etc. Assists as needed with event room setup according to meal period and table needs. Performs food & beverage preparation duties such as preparing condiments, brewing coffee, and ensuring workstations are stocked. Serves food and beverages to guests Removes dishes, glasses, silverware, or other items from tables/counter tops and takes them to the kitchen. Cleans and sanitizes tables and/or counters & seats after guests are finished. Explains how various menu items are prepared, cooking methods and ingredients. Takes into consideration any special request and dietary issues made by the guest. Provides general property information Offers warm and sincere welcome/farewell for all guests. Interacts with staff in a professional manner, assisting other departments with necessary information. Ensures final quality check on food and beverage items prior to serving guests. Monitors assigned tables for customer satisfaction, quality, and additional service. Addresses any guest issue promptly and with high concern. Aids other events and restaurant staff as needed. Maintains constant awareness of safety issues, (ie broken glass, frayed electrical cords, leaks, broken locks and suspicious persons) ResponsibilitiesA minimum of 3-5 years of previous banquet service experience, preferably as a supervisor.Excellent written and verbal communication skills.The ability to provide an excellent level of customer service, even in stressful situations.Physically fit with good stamina for physical tasks such as moving and lifting furniture over 50 lbs. on a regular basis. Able to stand for extended periods of time. Willingness to work long hours, irregular shifts, and on weekends and holidays. This position can either be on-call or Full Time - Full time requires the Banquet Captain to work as an Outlet Supervisor during non-banquet periods. Other: The hotel functions seven (7) days a week and twenty-four (24) hours per day. All employees, both management and hourly, must realize this fact and be aware that at times it may be necessary to move employees from their accustomed shift as business demands. We are a drug-free work place; criminal background required. We participate in Everify. EOE/M/F/D/V Benefits Paid Time Office Paid Holidays 401K with a match Health Insurance Dental and Vision Insurance FREE Life Insurance Hotel Room Discounts Part of the Pyramid Global Hospitality Team PI686429f944d2-8829
Mar 26, 2024
Full time
Overview $20.00 per hour plus Gratuities! We are seeking a highly motivated Banquet Captain to lead our banquet team and ensure the seamless execution of banquet functions. If you have experience in coordinating high-volume catering and banquet events, are passionate about delivering exceptional service, and thrive in a fast-paced environment, we want you on our team. As a Banquet Captain, you will play a pivotal role in delivering memorable banquet experiences for our guests. Ensure that liquor laws and liquor rules of the State of North Carolina are strictly adhered to. Ensure the beverage service policies of Sanderling Resort are strictly adhered to. Set up for functions to include draping tables, setting silverware, folding napkins, preparing drinks, and putting out table centerpieces. Service food and picking up food from the back hall, carrying trays to function location, serving food, and clearing the food from the tables. Break down to include bussing tables, putting away dirty linen and centerpieces, vacuuming. Carry out all instructions on the Banquet Event Order. Responsibilities also include cleaning of the back hall and organizing of storerooms. Set up for AM or PM break stations that include coffee, tea, snacks, beverages, etc. Assists as needed with event room setup according to meal period and table needs. Performs food & beverage preparation duties such as preparing condiments, brewing coffee, and ensuring workstations are stocked. Serves food and beverages to guests Removes dishes, glasses, silverware, or other items from tables/counter tops and takes them to the kitchen. Cleans and sanitizes tables and/or counters & seats after guests are finished. Explains how various menu items are prepared, cooking methods and ingredients. Takes into consideration any special request and dietary issues made by the guest. Provides general property information Offers warm and sincere welcome/farewell for all guests. Interacts with staff in a professional manner, assisting other departments with necessary information. Ensures final quality check on food and beverage items prior to serving guests. Monitors assigned tables for customer satisfaction, quality, and additional service. Addresses any guest issue promptly and with high concern. Aids other events and restaurant staff as needed. Maintains constant awareness of safety issues, (ie broken glass, frayed electrical cords, leaks, broken locks and suspicious persons) ResponsibilitiesA minimum of 3-5 years of previous banquet service experience, preferably as a supervisor.Excellent written and verbal communication skills.The ability to provide an excellent level of customer service, even in stressful situations.Physically fit with good stamina for physical tasks such as moving and lifting furniture over 50 lbs. on a regular basis. Able to stand for extended periods of time. Willingness to work long hours, irregular shifts, and on weekends and holidays. This position can either be on-call or Full Time - Full time requires the Banquet Captain to work as an Outlet Supervisor during non-banquet periods. Other: The hotel functions seven (7) days a week and twenty-four (24) hours per day. All employees, both management and hourly, must realize this fact and be aware that at times it may be necessary to move employees from their accustomed shift as business demands. We are a drug-free work place; criminal background required. We participate in Everify. EOE/M/F/D/V Benefits Paid Time Office Paid Holidays 401K with a match Health Insurance Dental and Vision Insurance FREE Life Insurance Hotel Room Discounts Part of the Pyramid Global Hospitality Team PI686429f944d2-8829
The Lodge at Whitefish Lake, part of Averill Hospitality, offers full time, year-round employment, competitive compensation, and a full benefits package including paid holidays, paid time off, insurance, 401(k) match, and company discounts in Whitefish, Montana's premier leisure and outdoor activity destination on the shores of Whitefish Lake. The Lodge at Whitefish Lake, one of Montana's AAA Four Diamond resorts, is seeking a talented and experienced Corporate Banquet Chef to work with our food and beverage team. Averill Hospitality is a leading provider of corporate catering services, specializing in delivering exceptional culinary experiences for corporate events and banquets. We are committed to providing high-quality cuisine and impeccable service to our clients, ensuring memorable dinning experiences for their guests. POSITION OVERVIEW The ideal candidate will be responsible for designing innovative menus, supervising kitchen staff, and overseeing the preparation and execution of culinary offerings for corporate events and banquets. The Corporate Banquet Chef will collaborate closely with event planner and clients to ensue that menu selections meet their preferences while maintaining the highest standards of quality and presentation. KEY RESPONSIBILITIES: Menu Development: Design creative and diverse menus tailored to meet the needs and preferences of corporate clients, incorporating seasonal ingredients, dietary restrictions, and culinary trends. Kitchen Management: Supervise kitchen staff, including sous chefs, cooks, and kitchen assistants to ensure efficient operation and adherence to food safety and sanitation standards. Food preparation: Oversee the preparation and execution of culinary offerings for corporate events and banquets, ensuring that dishes are prepared to the highest standards. Collaboration: Collaborate closely with event planners and clients to understand their vision and requirements offering expert guidance and recommendations to enhance the dining experience. Inventory Management: Manage inventory levels and ordering of food supplies, ensuring adequate stock levels while minimizing waste and controlling costs. Training and Development: Provide training and mentorship to kitchen staff, fostering a culture of continuous learning and professional growth. Quality Assurance: Conduct regular quality inspections to ensure that all culinary offerings meet established standards of excellence, addressing any issues or concerns promptly and effectively. QUALIFICATIONS: Proven experience as a Chef in a corporate or banquet setting with a minimum of 2 years of culinary experience. Culinary degree or equivalent certification from a recognized culinary institution. Strong creative culinary skills, with a passion for innovation and excellence. Excellent leadership and management abilities with a track record of supervising and motivating kitchen staff. Exceptional organizational an multitasking skills, with the agility to manage multiple priorities and deadlines effectively. Solid understanding of food safety and sanitation regulations. Strong communication and interpersonal skills, with the ability to collaborate effectively with clients, event planners, and internal stakeholders. PREFERRED QUALIFICATIONS: Experience working in a high-volume catering or banquet environment. Familiarity with various cuisines and dietary preferences. Certification in food safety and sanitation (e.g. ServSafe). Averill Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Mar 24, 2024
Full time
The Lodge at Whitefish Lake, part of Averill Hospitality, offers full time, year-round employment, competitive compensation, and a full benefits package including paid holidays, paid time off, insurance, 401(k) match, and company discounts in Whitefish, Montana's premier leisure and outdoor activity destination on the shores of Whitefish Lake. The Lodge at Whitefish Lake, one of Montana's AAA Four Diamond resorts, is seeking a talented and experienced Corporate Banquet Chef to work with our food and beverage team. Averill Hospitality is a leading provider of corporate catering services, specializing in delivering exceptional culinary experiences for corporate events and banquets. We are committed to providing high-quality cuisine and impeccable service to our clients, ensuring memorable dinning experiences for their guests. POSITION OVERVIEW The ideal candidate will be responsible for designing innovative menus, supervising kitchen staff, and overseeing the preparation and execution of culinary offerings for corporate events and banquets. The Corporate Banquet Chef will collaborate closely with event planner and clients to ensue that menu selections meet their preferences while maintaining the highest standards of quality and presentation. KEY RESPONSIBILITIES: Menu Development: Design creative and diverse menus tailored to meet the needs and preferences of corporate clients, incorporating seasonal ingredients, dietary restrictions, and culinary trends. Kitchen Management: Supervise kitchen staff, including sous chefs, cooks, and kitchen assistants to ensure efficient operation and adherence to food safety and sanitation standards. Food preparation: Oversee the preparation and execution of culinary offerings for corporate events and banquets, ensuring that dishes are prepared to the highest standards. Collaboration: Collaborate closely with event planners and clients to understand their vision and requirements offering expert guidance and recommendations to enhance the dining experience. Inventory Management: Manage inventory levels and ordering of food supplies, ensuring adequate stock levels while minimizing waste and controlling costs. Training and Development: Provide training and mentorship to kitchen staff, fostering a culture of continuous learning and professional growth. Quality Assurance: Conduct regular quality inspections to ensure that all culinary offerings meet established standards of excellence, addressing any issues or concerns promptly and effectively. QUALIFICATIONS: Proven experience as a Chef in a corporate or banquet setting with a minimum of 2 years of culinary experience. Culinary degree or equivalent certification from a recognized culinary institution. Strong creative culinary skills, with a passion for innovation and excellence. Excellent leadership and management abilities with a track record of supervising and motivating kitchen staff. Exceptional organizational an multitasking skills, with the agility to manage multiple priorities and deadlines effectively. Solid understanding of food safety and sanitation regulations. Strong communication and interpersonal skills, with the ability to collaborate effectively with clients, event planners, and internal stakeholders. PREFERRED QUALIFICATIONS: Experience working in a high-volume catering or banquet environment. Familiarity with various cuisines and dietary preferences. Certification in food safety and sanitation (e.g. ServSafe). Averill Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Pay: $48000 per year - $53000 per year At Great Wolf, the Banquet Manager oversees all aspects of a banquet or event, including set-up, food presentation, serving, and cleanup, while focusing on quality presentation and customer service. Banquet managers are also responsible for all aspects of supervision of banquet staff including: hiring, training, coaching, disciplining and reviewing staff. Join our Pack: • Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels • Great Perks: Take advantage of exclusive perks for you, your family, and friends - including discounted vacations and employee referral incentives • Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training • Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund • Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized. Benefits: • Medical, Dental, and Vision insurance • Health savings account • Telehealth resources • Life insurance • 401K with employer match • Paid vacation time off • Paid parental leave Essential Duties & Responsibilities Manage personnel processes including; hiring, scheduling and training banquet staff in the proper techniques and etiquette for American, French, and buffet and parade types of service Define banquet staff performance requirements and develop action plans for achievement of goals Monitor staff attendance according to schedules, adjust and reassign server stations, as necessary, in order to provide quality service during functions Supervise the set up of function rooms and visibly inspect to ensure set-up meets the specifications of the client Oversee the clean up process of function room and proper breakdown and storage of all equipment Effectively communicate during the course of the function with the kitchen, service, beverage, conventions services, and engineering staffs, as well as the guest host to ensure timely execution of events, quality service, and adherence to all applicable federal, state, local safety and health regulations and corporate standards Process billing information using a POS system with accuracy and attention to detail Process payroll for each event, which includes calculating number of hours worked, and gratuity distribution Maintain inventory of supplies and linens for functions with approval of the Food & Beverage Director Assists servers and captains with the execution of events according to the event order and Great Lake Co. quality standards. Attendance in, and conformance with, Great Lake Co. rules and regulations for the safe and efficient operation of hotel facilities Basic Qualifications & Skills High School diploma or equivalent experience Minimum of 2 years supervisory experience in food & beverage Comprehensive knowledge of food and beverage preparation, service standards, guest relations, and etiquette Prior experience ensuring safe work environment in compliance with appropriate regulations (i.e. - Ergonomics, Emergency Response, Injury and Illness Prevention, and Hazard Communication Plans) Must be flexible regarding scheduling based on business demands Successful completion of criminal background check and drug screen Desired Qualifications & Traits Previous Banquet supervisory experience Strong leadership skills and proven teamwork Projects professional image that inspires trust and confidence Enthusiastic and positive energy Multi-tasking ability Physical Requirements Able to lift up to 30 lbs. Able to bend, stretch, and twist Able to stand for long periods of time Application Instructions We are hiring immediately, with relocation packages available. Click on "Apply Now" or chat with a recruiter (bottom of your screen on Great Wolf's website). Complete an application and a recruiter will reach out on next step.
Mar 24, 2024
Full time
Pay: $48000 per year - $53000 per year At Great Wolf, the Banquet Manager oversees all aspects of a banquet or event, including set-up, food presentation, serving, and cleanup, while focusing on quality presentation and customer service. Banquet managers are also responsible for all aspects of supervision of banquet staff including: hiring, training, coaching, disciplining and reviewing staff. Join our Pack: • Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels • Great Perks: Take advantage of exclusive perks for you, your family, and friends - including discounted vacations and employee referral incentives • Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training • Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund • Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized. Benefits: • Medical, Dental, and Vision insurance • Health savings account • Telehealth resources • Life insurance • 401K with employer match • Paid vacation time off • Paid parental leave Essential Duties & Responsibilities Manage personnel processes including; hiring, scheduling and training banquet staff in the proper techniques and etiquette for American, French, and buffet and parade types of service Define banquet staff performance requirements and develop action plans for achievement of goals Monitor staff attendance according to schedules, adjust and reassign server stations, as necessary, in order to provide quality service during functions Supervise the set up of function rooms and visibly inspect to ensure set-up meets the specifications of the client Oversee the clean up process of function room and proper breakdown and storage of all equipment Effectively communicate during the course of the function with the kitchen, service, beverage, conventions services, and engineering staffs, as well as the guest host to ensure timely execution of events, quality service, and adherence to all applicable federal, state, local safety and health regulations and corporate standards Process billing information using a POS system with accuracy and attention to detail Process payroll for each event, which includes calculating number of hours worked, and gratuity distribution Maintain inventory of supplies and linens for functions with approval of the Food & Beverage Director Assists servers and captains with the execution of events according to the event order and Great Lake Co. quality standards. Attendance in, and conformance with, Great Lake Co. rules and regulations for the safe and efficient operation of hotel facilities Basic Qualifications & Skills High School diploma or equivalent experience Minimum of 2 years supervisory experience in food & beverage Comprehensive knowledge of food and beverage preparation, service standards, guest relations, and etiquette Prior experience ensuring safe work environment in compliance with appropriate regulations (i.e. - Ergonomics, Emergency Response, Injury and Illness Prevention, and Hazard Communication Plans) Must be flexible regarding scheduling based on business demands Successful completion of criminal background check and drug screen Desired Qualifications & Traits Previous Banquet supervisory experience Strong leadership skills and proven teamwork Projects professional image that inspires trust and confidence Enthusiastic and positive energy Multi-tasking ability Physical Requirements Able to lift up to 30 lbs. Able to bend, stretch, and twist Able to stand for long periods of time Application Instructions We are hiring immediately, with relocation packages available. Click on "Apply Now" or chat with a recruiter (bottom of your screen on Great Wolf's website). Complete an application and a recruiter will reach out on next step.
Salamander Middleburg is looking for a Banquet Service leader to join our Five-star Banquets team! Salamander Middleburg is a Triple 5 Star Luxury Resort located in beautiful Middleburg, VA. We offer professional privileges, training and growth both within this beautiful horse & wine country and beyond. As an expanding luxury hospitality portfolio, the advantages and opportunities are endless - let your entrepreneurial spirit shine. The Banquet Setup Assistant Manager will work with the Director of Banquets and collaborate with the Food & Beverage leadership team to develop banquet and catering related programs, processes and standards. In this crucial role within Food and Beverage, you will have operational responsibility over the banquet setup department as you support our team in creating and delivering exceptional guest and residential experiences. You are a positive role model, motivating banquet and setup teams by controlling our public space and event furniture, outdoor furniture, outdoor rentable equipment. Contribute to the profitability and effective operation by controlling China, glass, silver and equipment on a daily basis. You promote the Salamander Hospitality culture of making our guests feel welcome, respected, appreciated and special, while upholding and ensuring compliance with all company and departmental policies and procedures. ESSENTIAL FUNCTIONS: Major areas of responsibility/ management include, but are not limited to: • Execute banquet and catering functions as directed according to BEO's, function timelines and group resumes • Review communications provided by the Food & Beverage leadership team, Catering and Sales team and Conference Services team i.e., group resumes, daily/weekly in house groups, BEOs, room set up diagrams • Create standards for banquet operations execution, buffets, breaks, plated events, room set up and break down, equipment maintenance • Communicate information, all changes, special needs to the department associates, kitchen team and other supportive departments prior to and during events • Responsible for maintaining a strong client relationship and ensuring that all convention specifications are communicated to and executed by all hotel operating departments making for a successful meeting experience for the meeting planner and attendees. • Inspect and oversee the cleanliness and maintenance of all indoor and outdoor function space, public areas, and service areas on all banquet levels; coordinate with Engineering to ensure repairs and maintenance is completed • Interview, select, train, supervise, counsel, schedule and discipline department associates accordingly • Coordinate and create monthly forecasts with help of department heads that are stake holders in the banquets department • Overseeing event setup and breakdown, including the setup of tables, chairs, and other furniture • Ensuring that all Banquet associates follow safety standards and procedures during setup and throughout an event. • Ensuring that all equipment for banquet event orders are fulfilled and picked up by the 3rd party vendors on time and in accordance with client's and property's specifications. QUALIFICATIONS: • Minimum of 4 years' banquet service background with at least 2 years in management position preferred. • Advanced skills in Word, Excel, PowerPoint, and Outlook, Teams; daily use of nearly all programs will occur • Luxury hotel experience strongly preferred BENEFITS: • Health & Welfare • 401 K Retirement plan/ Full-Time and Part-Time Service Professionals are eligible • Dental and Vision • Generous Paid Time Off • Company Paid Holidays (8) • Access Privileges & Discount Programs for employees, friends & family discounts on room stays at all Salamander locations. • Discounts on dining, retail, spa, golf, and other hotel & resort amenities • Free daily meals • Free uniforms We invite you to explore joining this friendly, diverse and enthusiastic team of professionals, striving to provide the very best in service and driven to maintain Forbes 5-Star status, a catalyst that has catapulted this spectacular resort into one of the world's most coveted and elite destinations. "Salamander Hotels & Resorts is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law."
Mar 23, 2024
Full time
Salamander Middleburg is looking for a Banquet Service leader to join our Five-star Banquets team! Salamander Middleburg is a Triple 5 Star Luxury Resort located in beautiful Middleburg, VA. We offer professional privileges, training and growth both within this beautiful horse & wine country and beyond. As an expanding luxury hospitality portfolio, the advantages and opportunities are endless - let your entrepreneurial spirit shine. The Banquet Setup Assistant Manager will work with the Director of Banquets and collaborate with the Food & Beverage leadership team to develop banquet and catering related programs, processes and standards. In this crucial role within Food and Beverage, you will have operational responsibility over the banquet setup department as you support our team in creating and delivering exceptional guest and residential experiences. You are a positive role model, motivating banquet and setup teams by controlling our public space and event furniture, outdoor furniture, outdoor rentable equipment. Contribute to the profitability and effective operation by controlling China, glass, silver and equipment on a daily basis. You promote the Salamander Hospitality culture of making our guests feel welcome, respected, appreciated and special, while upholding and ensuring compliance with all company and departmental policies and procedures. ESSENTIAL FUNCTIONS: Major areas of responsibility/ management include, but are not limited to: • Execute banquet and catering functions as directed according to BEO's, function timelines and group resumes • Review communications provided by the Food & Beverage leadership team, Catering and Sales team and Conference Services team i.e., group resumes, daily/weekly in house groups, BEOs, room set up diagrams • Create standards for banquet operations execution, buffets, breaks, plated events, room set up and break down, equipment maintenance • Communicate information, all changes, special needs to the department associates, kitchen team and other supportive departments prior to and during events • Responsible for maintaining a strong client relationship and ensuring that all convention specifications are communicated to and executed by all hotel operating departments making for a successful meeting experience for the meeting planner and attendees. • Inspect and oversee the cleanliness and maintenance of all indoor and outdoor function space, public areas, and service areas on all banquet levels; coordinate with Engineering to ensure repairs and maintenance is completed • Interview, select, train, supervise, counsel, schedule and discipline department associates accordingly • Coordinate and create monthly forecasts with help of department heads that are stake holders in the banquets department • Overseeing event setup and breakdown, including the setup of tables, chairs, and other furniture • Ensuring that all Banquet associates follow safety standards and procedures during setup and throughout an event. • Ensuring that all equipment for banquet event orders are fulfilled and picked up by the 3rd party vendors on time and in accordance with client's and property's specifications. QUALIFICATIONS: • Minimum of 4 years' banquet service background with at least 2 years in management position preferred. • Advanced skills in Word, Excel, PowerPoint, and Outlook, Teams; daily use of nearly all programs will occur • Luxury hotel experience strongly preferred BENEFITS: • Health & Welfare • 401 K Retirement plan/ Full-Time and Part-Time Service Professionals are eligible • Dental and Vision • Generous Paid Time Off • Company Paid Holidays (8) • Access Privileges & Discount Programs for employees, friends & family discounts on room stays at all Salamander locations. • Discounts on dining, retail, spa, golf, and other hotel & resort amenities • Free daily meals • Free uniforms We invite you to explore joining this friendly, diverse and enthusiastic team of professionals, striving to provide the very best in service and driven to maintain Forbes 5-Star status, a catalyst that has catapulted this spectacular resort into one of the world's most coveted and elite destinations. "Salamander Hotels & Resorts is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law."
Job Description Pay: $48000 per year - $53000 per year At Great Wolf, theBanquet Manageroversees all aspects of a banquet or event, including set-up, food presentation, serving, and cleanup, while focusing on quality presentation and customer service. Banquet managers are also responsible for all aspects of supervision of banquet staff including: hiring, training, coaching, disciplining and reviewing staff. Join our Pack: Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels Great Perks: Take advantage of exclusive perks for you, your family, and friends - including discounted vacations and employee referral incentives Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized. Benefits: Medical, Dental, and Vision insurance Health savings account Telehealth resources Life insurance 401K with employer match Paid vacation time off Paid parental leave Essential Duties & Responsibilities Manage personnel processes including; hiring, scheduling and training banquet staff in the proper techniques and etiquette for American, French, and buffet and parade types of service Define banquet staff performance requirements and develop action plans for achievement of goals Monitor staff attendance according to schedules, adjust and reassign server stations, as necessary, in order to provide quality service during functions Supervise the set up of function rooms and visibly inspect to ensure set-up meets the specifications of the client Oversee the clean up process of function room and proper breakdown and storage of all equipment Effectively communicate during the course of the function with the kitchen, service, beverage, conventions services, and engineering staffs, as well as the guest host to ensure timely execution of events, quality service, and adherence to all applicable federal, state, local safety and health regulations and corporate standards Process billing information using a POS system with accuracy and attention to detail Process payroll for each event, which includes calculating number of hours worked, and gratuity distribution Maintain inventory of supplies and linens for functions with approval of the Food & Beverage Director Assists servers and captains with the execution of events according to the event order and Great Lake Co. quality standards. Attendance in, and conformance with, Great Lake Co. rules and regulations for the safe and efficient operation of hotel facilities Basic Qualifications & Skills High School diploma or equivalent experience Minimum of 2 years supervisory experience in food & beverage Comprehensive knowledge of food and beverage preparation, service standards, guest relations, and etiquette Prior experience ensuring safe work environment in compliance with appropriate regulations (i.e. - Ergonomics, Emergency Response, Injury and Illness Prevention, and Hazard Communication Plans) Must be flexible regarding scheduling based on business demands Successful completion of criminal background check and drug screen Desired Qualifications & Traits Previous Banquet supervisory experience Strong leadership skills and proven teamwork Projects professional image that inspires trust and confidence Enthusiastic and positive energy Multi-tasking ability Physical Requirements Able to lift up to 30 lbs. Able to bend, stretch, and twist Able to stand for long periods of time Application Instructions We are hiring immediately, with relocation packages available. Click on "Apply Now" or chat with a recruiter (bottom of your screen on Great Wolf's website). Complete an application and a recruiter will reach out on next step.
Mar 23, 2024
Full time
Job Description Pay: $48000 per year - $53000 per year At Great Wolf, theBanquet Manageroversees all aspects of a banquet or event, including set-up, food presentation, serving, and cleanup, while focusing on quality presentation and customer service. Banquet managers are also responsible for all aspects of supervision of banquet staff including: hiring, training, coaching, disciplining and reviewing staff. Join our Pack: Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels Great Perks: Take advantage of exclusive perks for you, your family, and friends - including discounted vacations and employee referral incentives Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized. Benefits: Medical, Dental, and Vision insurance Health savings account Telehealth resources Life insurance 401K with employer match Paid vacation time off Paid parental leave Essential Duties & Responsibilities Manage personnel processes including; hiring, scheduling and training banquet staff in the proper techniques and etiquette for American, French, and buffet and parade types of service Define banquet staff performance requirements and develop action plans for achievement of goals Monitor staff attendance according to schedules, adjust and reassign server stations, as necessary, in order to provide quality service during functions Supervise the set up of function rooms and visibly inspect to ensure set-up meets the specifications of the client Oversee the clean up process of function room and proper breakdown and storage of all equipment Effectively communicate during the course of the function with the kitchen, service, beverage, conventions services, and engineering staffs, as well as the guest host to ensure timely execution of events, quality service, and adherence to all applicable federal, state, local safety and health regulations and corporate standards Process billing information using a POS system with accuracy and attention to detail Process payroll for each event, which includes calculating number of hours worked, and gratuity distribution Maintain inventory of supplies and linens for functions with approval of the Food & Beverage Director Assists servers and captains with the execution of events according to the event order and Great Lake Co. quality standards. Attendance in, and conformance with, Great Lake Co. rules and regulations for the safe and efficient operation of hotel facilities Basic Qualifications & Skills High School diploma or equivalent experience Minimum of 2 years supervisory experience in food & beverage Comprehensive knowledge of food and beverage preparation, service standards, guest relations, and etiquette Prior experience ensuring safe work environment in compliance with appropriate regulations (i.e. - Ergonomics, Emergency Response, Injury and Illness Prevention, and Hazard Communication Plans) Must be flexible regarding scheduling based on business demands Successful completion of criminal background check and drug screen Desired Qualifications & Traits Previous Banquet supervisory experience Strong leadership skills and proven teamwork Projects professional image that inspires trust and confidence Enthusiastic and positive energy Multi-tasking ability Physical Requirements Able to lift up to 30 lbs. Able to bend, stretch, and twist Able to stand for long periods of time Application Instructions We are hiring immediately, with relocation packages available. Click on "Apply Now" or chat with a recruiter (bottom of your screen on Great Wolf's website). Complete an application and a recruiter will reach out on next step.
Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until March 15th or until the positions are filled (whichever is first). Job Benefits Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons MORE employee discounts on lodging, food, gear, and mountain shuttles 401(k) Retirement Plan Employee Assistance Program Excellent training and professional development Referral Program Full Time roles are eligible for the above, plus: Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours) Free ski passes for dependents Critical Illness and Accident plans Job Summary: Service is the foundation of everything we stand for at Vail Resorts and our Food and Beverage team is no exception to creating this experience of a lifetime. Restaurant Team Leaders are an integral part of restaurant operations responsible for leading the floor service, assisting management with operational needs, promoting teamwork amongst staff and maintaining service quality and safety to ensure an exceptional dining experience for our guests. Job Specifications: Outlet: The Lodge at Mountaineer Square - Banquets Expected Pay Range: $0.01 - $12.25 / hour + tips If hired into a tipped position, guaranteed to make a minimum of $20 / hour inclusive of tips Shift & Schedule Availability: Full Time Skill Level: Advanced Job Responsibilities: Attend to all guest needs in the restaurant ensuring responsive, friendly, and courteous service. Answers phones and radio working directly with other personnel to maintain the dining areas, including set up and busing of tables as needed Work on the floor or in the kitchen, wherever needed, to ensure smooth operation Act as supervisor in the absence of a chef, including managing payroll and attendance Assists in the ongoing training of staff and provides any necessary feedback Enforce and comply with all applicable regulations pertaining to health and safety requirements of the restaurant, employees, and guests Ensure cleanliness and operation of restaurant and equipment through inspection and adherence to preventative maintenance programs Other duties as assigned Job Requirements: High School Diploma or GED equivalent required Previous restaurant, supervisory or guest service experience required Ability to stand and walk continuously for up to 8 hours Ability to lift and carry up to 50lbs. Ability to work well with others in a fast-paced environment under pressure Must be able to communicate fluently in English The expected pay range is $20.00. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 499394 Reference Date: 12/11/2023 Job Code Function: Banquet
Mar 23, 2024
Full time
Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until March 15th or until the positions are filled (whichever is first). Job Benefits Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons MORE employee discounts on lodging, food, gear, and mountain shuttles 401(k) Retirement Plan Employee Assistance Program Excellent training and professional development Referral Program Full Time roles are eligible for the above, plus: Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours) Free ski passes for dependents Critical Illness and Accident plans Job Summary: Service is the foundation of everything we stand for at Vail Resorts and our Food and Beverage team is no exception to creating this experience of a lifetime. Restaurant Team Leaders are an integral part of restaurant operations responsible for leading the floor service, assisting management with operational needs, promoting teamwork amongst staff and maintaining service quality and safety to ensure an exceptional dining experience for our guests. Job Specifications: Outlet: The Lodge at Mountaineer Square - Banquets Expected Pay Range: $0.01 - $12.25 / hour + tips If hired into a tipped position, guaranteed to make a minimum of $20 / hour inclusive of tips Shift & Schedule Availability: Full Time Skill Level: Advanced Job Responsibilities: Attend to all guest needs in the restaurant ensuring responsive, friendly, and courteous service. Answers phones and radio working directly with other personnel to maintain the dining areas, including set up and busing of tables as needed Work on the floor or in the kitchen, wherever needed, to ensure smooth operation Act as supervisor in the absence of a chef, including managing payroll and attendance Assists in the ongoing training of staff and provides any necessary feedback Enforce and comply with all applicable regulations pertaining to health and safety requirements of the restaurant, employees, and guests Ensure cleanliness and operation of restaurant and equipment through inspection and adherence to preventative maintenance programs Other duties as assigned Job Requirements: High School Diploma or GED equivalent required Previous restaurant, supervisory or guest service experience required Ability to stand and walk continuously for up to 8 hours Ability to lift and carry up to 50lbs. Ability to work well with others in a fast-paced environment under pressure Must be able to communicate fluently in English The expected pay range is $20.00. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 499394 Reference Date: 12/11/2023 Job Code Function: Banquet
Job Type Full-time Description The Bartolotta Restaurants is a nationally recognized restaurant and catering organization co-founded by restaurateur Joe Bartolotta and his brother, two-time James Beard Award-winning Chef Paul Bartolotta. Since 1993, The Bartolotta Restaurants has grown to become the premier culinary brand in the Greater Milwaukee region, offering first-class service and cuisine across a portfolio of 17 one-of-a-kind restaurants and catering facilities. As a forward-thinking and respected company, we also give back to our community through Care-a-lotta, a charitable program that supports numerous nonprofit organizations throughout Milwaukee. At The Bartolotta Restaurants, we are committed to excellence in every aspect of our business, from the products we source to the food and service we deliver every day in our restaurants and catering venues. Our greatest asset in our company is our team members because, without them, we wouldn't be in business. JOB PURPOSE: This position is responsible for assisting with the overall execution of day of service for our guests during their event. Uses leadership skills to ensure quality service and proper food distribution along with reviewing allergens with the team to ensure the utmost focus on the safety of our guests. PRIMARY DUTIES AND RESPONSIBILITIES: Leads service teams ensuring service standards are met and or exceeded with all guests. Assists with the training of new team members that will be serving ensuring the highest service levels are upheld. Assists in the setting of the room, buffets and back of house in order to ensure the team is able to function effectively. Attends Catering meetings when necessary to ensure proper communication with the team. Identifies and addresses guest concerns in a courteous and timely manner. Reports quality issues, identifies training needs and assists in the implementation of training to improve results. Ensures a clean and safe work environment. Assists in maintaining department adherence to all health regulations. Works with other Banquet Captains to ensure all clean-up functions are handled properly for the unit. Participates in large events in off site locations helping with logistics and other concerns as necessary. Work along management to assist back of house organization and cleaning to ensure operations are set-up for success. Assists management with closing tasks and reports to ensure proper revenues and par levels. All Other Duties as Assigned Requirements QUALIFICATION REQUIREMENTS: Highly organized and self-directed. Excellent project management skills and ability to delegate jobs to staff. Ability to work in fast-paced, changing environment. Provides feedback to the team sharing the feedback with leadership. EDUCATION and/or EXPERIENCE REQUIREMENTS: High school diploma or GED required. 1 year of progressive food and beverage experience. PHYSICAL REQUIREMENTS: While performing the duties of this job, the employee is: Frequently required to stand, walk, use hands and fingers to handle and feel, and reach with hands and arms. Occasionally required to bend, kneel, crouch, climb stairs, and reach overhead. Ability to lift, push or pull up to 50 pounds. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Mar 19, 2024
Full time
Job Type Full-time Description The Bartolotta Restaurants is a nationally recognized restaurant and catering organization co-founded by restaurateur Joe Bartolotta and his brother, two-time James Beard Award-winning Chef Paul Bartolotta. Since 1993, The Bartolotta Restaurants has grown to become the premier culinary brand in the Greater Milwaukee region, offering first-class service and cuisine across a portfolio of 17 one-of-a-kind restaurants and catering facilities. As a forward-thinking and respected company, we also give back to our community through Care-a-lotta, a charitable program that supports numerous nonprofit organizations throughout Milwaukee. At The Bartolotta Restaurants, we are committed to excellence in every aspect of our business, from the products we source to the food and service we deliver every day in our restaurants and catering venues. Our greatest asset in our company is our team members because, without them, we wouldn't be in business. JOB PURPOSE: This position is responsible for assisting with the overall execution of day of service for our guests during their event. Uses leadership skills to ensure quality service and proper food distribution along with reviewing allergens with the team to ensure the utmost focus on the safety of our guests. PRIMARY DUTIES AND RESPONSIBILITIES: Leads service teams ensuring service standards are met and or exceeded with all guests. Assists with the training of new team members that will be serving ensuring the highest service levels are upheld. Assists in the setting of the room, buffets and back of house in order to ensure the team is able to function effectively. Attends Catering meetings when necessary to ensure proper communication with the team. Identifies and addresses guest concerns in a courteous and timely manner. Reports quality issues, identifies training needs and assists in the implementation of training to improve results. Ensures a clean and safe work environment. Assists in maintaining department adherence to all health regulations. Works with other Banquet Captains to ensure all clean-up functions are handled properly for the unit. Participates in large events in off site locations helping with logistics and other concerns as necessary. Work along management to assist back of house organization and cleaning to ensure operations are set-up for success. Assists management with closing tasks and reports to ensure proper revenues and par levels. All Other Duties as Assigned Requirements QUALIFICATION REQUIREMENTS: Highly organized and self-directed. Excellent project management skills and ability to delegate jobs to staff. Ability to work in fast-paced, changing environment. Provides feedback to the team sharing the feedback with leadership. EDUCATION and/or EXPERIENCE REQUIREMENTS: High school diploma or GED required. 1 year of progressive food and beverage experience. PHYSICAL REQUIREMENTS: While performing the duties of this job, the employee is: Frequently required to stand, walk, use hands and fingers to handle and feel, and reach with hands and arms. Occasionally required to bend, kneel, crouch, climb stairs, and reach overhead. Ability to lift, push or pull up to 50 pounds. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
CaesarsEntertainment is the world's most geographically diversifiedcasino-entertainment company. Since its beginning in Reno, Nevada, more than 75years ago, Caesars has grown into a family of affiliated resort casinos on fourcontinents. Caesars-affiliated casino resorts operate primarily under theHarrah's , Caesars and Horseshoe brand names. Affiliates of Caesars also own the World Series of Poker and the LondonClubs International family of casinos. The Caesars Entertainment family's success is a result of an unblinkingfocus of building loyalty and value with guests through a unique combination ofgreat service, excellent products, unsurpassed distribution, operationalexcellence and technology leadership. Caesars and its affiliates are committedto environmental sustainability and energy conservation and recognize theimportance of being a responsible steward of the environment. Teammembers of the Caesars family of resort casinos are driven by our Mission,Vision, and Values. We take great pridein living our values Integrity, Service with Passion, Celebrating Success,Diversity, Caring Culture, and Ownership every day. Our mission 'We inspire grown-ups to play?fuels our passion for an exciting guest experience and a rewarding career. If you have the desire to create memorableexperiences, personalize rewards and delight every guest, every team memberevery time, we invite you to explore our dynamic yet unique career opportunities. JOBSUMMARY:The Cook is responsible for preparing recipes and fooditems in accordance with the Executive Chef's requirements. ESSENTIAL JOB FUNCTIONS: Prepare,saut s, broiled, fried, baked and grilled food items in accordance to kitchenneeds. Performvarious job duties that will include operation of grill, fryer, broiler, ovenand French top in accordance with kitchen needs. Performpreliminary preparation work in a timely manner. Ensuresingredient supply levels are accurate. Moveitems from shelves to carts and transport to assigned stations for restockingpurposes. Maintainsthe required par of food items in their assigned station from support areasthroughout the property. Maintainsa sanitary and organized work area. Understandproper safety and health codes and regulations and maintain them regularly. Ensureall areas assigned are clean and free of debris Demonstratesproper care, storage, use and cleaning of all tools and equipment. Demonstratescompetent product knowledge by correct storing and handling of all perishables, maintaining quality, security,value and integrity. Preparesfood products according to standard recipes and specifications and demonstratespositive responses to training by chefs. Effectivelycommunicates with other team members, including service and kitchen maintenancepersonnel. Assistwith any other job related duties that may be assigned. QUALIFICATIONS: Workrequires effective communication in English, both verbal and written form in aprofessional manner. Workrequires a minimum of one year experience as a cook. Workrequires ability to work from a standingposition for extended periods of time. Work requires a neatappearance with good personal hygiene. PHYSICAL,MENTAL AND ENVIRONMENTAL DEMANDS: Loud,fast paced environment, multiple tasks to be handled under timeconstraint. Front-line buffet cooks willhave a great deal of direct public contact. Requires standing, walking,bending, pushing, pulling, lifting and reaching throughout the shift. Must beable to handle a heavy business volume in a timely manner. Work requirespushing carts up to 70lbs, lifting full pots up to 100lbs, repetitive stirring,extreme hot and cold work conditions, and bending at the waist. Disclaimer:This is not necessarily an exhaustive list of all responsibilities, skills,duties, requirements, efforts or working conditions associated with thejob. While this is intended to be an accurate reflection of the currentjob, management reserves the right to revise the current job or to require thatother or different tasks be performed when circumstances change, (e.g.emergencies, changes in personnel, workload, rush jobs or technicaldevelopments). Qualifications:Theabove statements are intended to describe the general nature and level of workbeing performed by people assigned to this classification. They are not intended to be construed as anexhaustive list of all responsibilities, duties and skills required ofpersonnel so classified. Caesars Entertainment reserves the right to make changes to thejob description whenever necessary. Asa part of Caesars Entertainment's employment process, finalist candidates willbe required to complete a drug test and background check prior to an offerbeing extended. Caesars EntertainmentInc. is an equal opportunity employer. All qualified applicants will receiveconsideration for employment without regard to race, national origin, gender,age, religion, disability, sexual orientation, veteran status, or maritalstatus.
Mar 15, 2024
Full time
CaesarsEntertainment is the world's most geographically diversifiedcasino-entertainment company. Since its beginning in Reno, Nevada, more than 75years ago, Caesars has grown into a family of affiliated resort casinos on fourcontinents. Caesars-affiliated casino resorts operate primarily under theHarrah's , Caesars and Horseshoe brand names. Affiliates of Caesars also own the World Series of Poker and the LondonClubs International family of casinos. The Caesars Entertainment family's success is a result of an unblinkingfocus of building loyalty and value with guests through a unique combination ofgreat service, excellent products, unsurpassed distribution, operationalexcellence and technology leadership. Caesars and its affiliates are committedto environmental sustainability and energy conservation and recognize theimportance of being a responsible steward of the environment. Teammembers of the Caesars family of resort casinos are driven by our Mission,Vision, and Values. We take great pridein living our values Integrity, Service with Passion, Celebrating Success,Diversity, Caring Culture, and Ownership every day. Our mission 'We inspire grown-ups to play?fuels our passion for an exciting guest experience and a rewarding career. If you have the desire to create memorableexperiences, personalize rewards and delight every guest, every team memberevery time, we invite you to explore our dynamic yet unique career opportunities. JOBSUMMARY:The Cook is responsible for preparing recipes and fooditems in accordance with the Executive Chef's requirements. ESSENTIAL JOB FUNCTIONS: Prepare,saut s, broiled, fried, baked and grilled food items in accordance to kitchenneeds. Performvarious job duties that will include operation of grill, fryer, broiler, ovenand French top in accordance with kitchen needs. Performpreliminary preparation work in a timely manner. Ensuresingredient supply levels are accurate. Moveitems from shelves to carts and transport to assigned stations for restockingpurposes. Maintainsthe required par of food items in their assigned station from support areasthroughout the property. Maintainsa sanitary and organized work area. Understandproper safety and health codes and regulations and maintain them regularly. Ensureall areas assigned are clean and free of debris Demonstratesproper care, storage, use and cleaning of all tools and equipment. Demonstratescompetent product knowledge by correct storing and handling of all perishables, maintaining quality, security,value and integrity. Preparesfood products according to standard recipes and specifications and demonstratespositive responses to training by chefs. Effectivelycommunicates with other team members, including service and kitchen maintenancepersonnel. Assistwith any other job related duties that may be assigned. QUALIFICATIONS: Workrequires effective communication in English, both verbal and written form in aprofessional manner. Workrequires a minimum of one year experience as a cook. Workrequires ability to work from a standingposition for extended periods of time. Work requires a neatappearance with good personal hygiene. PHYSICAL,MENTAL AND ENVIRONMENTAL DEMANDS: Loud,fast paced environment, multiple tasks to be handled under timeconstraint. Front-line buffet cooks willhave a great deal of direct public contact. Requires standing, walking,bending, pushing, pulling, lifting and reaching throughout the shift. Must beable to handle a heavy business volume in a timely manner. Work requirespushing carts up to 70lbs, lifting full pots up to 100lbs, repetitive stirring,extreme hot and cold work conditions, and bending at the waist. Disclaimer:This is not necessarily an exhaustive list of all responsibilities, skills,duties, requirements, efforts or working conditions associated with thejob. While this is intended to be an accurate reflection of the currentjob, management reserves the right to revise the current job or to require thatother or different tasks be performed when circumstances change, (e.g.emergencies, changes in personnel, workload, rush jobs or technicaldevelopments). Qualifications:Theabove statements are intended to describe the general nature and level of workbeing performed by people assigned to this classification. They are not intended to be construed as anexhaustive list of all responsibilities, duties and skills required ofpersonnel so classified. Caesars Entertainment reserves the right to make changes to thejob description whenever necessary. Asa part of Caesars Entertainment's employment process, finalist candidates willbe required to complete a drug test and background check prior to an offerbeing extended. Caesars EntertainmentInc. is an equal opportunity employer. All qualified applicants will receiveconsideration for employment without regard to race, national origin, gender,age, religion, disability, sexual orientation, veteran status, or maritalstatus.
Location The Homestead Our employees are what make The Omni Homestead what it is. Since 1766, they've helped us offer guests an opportunity to enjoy Southern hospitality at its best. Located in the Allegheny Mountains of Virginia, we are a four-season resort that boasts superb restaurant dining experiences, championship golf, spa, winter sports and numerous other activities ideal for families and corporate outings. The Omni Homestead's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Homestead may be your perfect match. Job Description The Banquet Captain is responsible for the successful execution of banquets events. Ensures all banquet activities are carried out professionally and to standard while maximizing profitability. Manages, motivates and empowers associates. Must demonstrate excellent leadership and effective communication skills across all departments. Responsibilities Supervise the daily operations of banquets events to ensure compliance with Banquet Event Orders, safety regulations, ensuring optimal levels of service, quality and hospitality are performed. Review Banquet Event Orders with customers noting changes, issues, and concerns. Anticipate and react to challenges ensuring quality and value of service in all areas. Calculate and review the banquet checks ensuring billing accuracy. Present checks to the customer for and review and signature. Participate in the Banquet Payroll Process ensuring accurate, prompt reporting to the accounting department. Monitor and control the maintenance/sanitation of the banquet areas maintaining cleanliness and protecting assets. Manage the performance of the Convention Setup Department by reviewing banquet event orders and floorplans. Comprehend BEO content and delegate CS responsibilities for rooms to be set on time. Inspect room sets ensuring cleanliness with equipment positioned correctly and uniformly. Communicate effectively with customers, managers and associates to ensure that all room setups, equipment, supplies, staffing and menus meet/exceed customer's expectations. Communicate with the Catering department learning all details and expectations from the customer, and delegate responsibilities with the goal of exceeding expectations. Communicate with culinary ensuring timing, presentation and quantity of food is served on time. Able to work flexible shifts to consisting of mornings, afternoons, evenings, weekend and holidays; scheduled days and times may vary based on need. Maintain clean and neat work areas while servicing guests per established policies and procedures. Manage a service team delivering polished and refined levels of service under varying conditions and constraints of time. Manage the breakdown and transition from one event to another implementing strategic planning to complete on time with available resources and labor. Greet and serve guests following guidelines set by the policies/procedures regarding the service of food and beverage. Keep kitchen area & all storage areas clean and organized according to policies set forth by management. Clearly and timely communicate needs and concerns to other Banquet Captains and/or Manager/Director. Manage closing side-work delegation setting up future events for success. Build and maintain attractive and efficient buffet food stations to hotel standards. Manage the inventory, set-up, breakdown, service and billing procedures of the banquet bar operation. Assist guests; help serve as needed and respond to questions using suggestive selling techniques. Author sidework assignments detailing individual banquet employee responsibilities through all phases of service. Report and maintain inventory levels of all assets in the banquet department to include equipment, linen, food, beer, wine and liquor. Participate and provide feedback to evaluate the performance of banquet employees Be a champion of fine dining fundamentals. Lead by example and train/develop banquet staff to follow accordingly with the ability to tailor service to delight the guest in varying scenarios. OTHER DUTIES/RESPONSIBILITIES Know the menu for each function served and be able to explain the major ingredients and preparation methods for each item to be served. Be able to manage and serve guests safely with special dietary requirements. Attends and conducts pre-meal and departmental meetings in person in order to enhance communications and gain knowledge of products, service and facility. Exhibit leadership at all times in an effort to develop, build, retain and promote talent within Omni. SUPERVISORY DUTIES Participate in department disciplinary policies for banquet servers, banquet housemen, an on-call employees Participate in scheduling Participate in payroll execution Posting of sales of service charges to accounts Maintain banquet beer wine and liquor inventories Manage and supervise the banquet beverage team Manage and supervise the banquet set-up / Houseperson team Communicate pertinent information back and forth within culinary and catering departments. Deliver a recap of banquet operations at the conclusion of events to hotel leaders. Qualifications Dealing with Ambiguity Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. Compassion Genuinely cares about people; is concerned about their work and non-work problems; is available and ready to help; is sympathetic to the plight of others not as fortunate; demonstrates real empathy with the joys and pain of others. Composure Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; doesn't show frustration when resisted or blocked; is a settling influence in a crisis. Interpersonal Savvy Relates well to all kinds of people - up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably. Knowledge/Skills Must have basic knowledge of customer service principles, food service function, and restaurant and kitchen operations. Abilities Lifting trays, dish racks, glass racks, etc. 20 -40 lbs. Pushing carts, Queen Marys, hotbox, portable bar 50 -100 lbs. Carrying trays, dish racks, glass racks, etc using both hands at 20 -40 lbs. Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages. Bending/kneeling: Ability to bend to lower level cabinets and lift trays. Mobility: Maneuver in narrow areas and between seated guests. Continuous standing required to service guest functions; 100% of the time scheduled. Climbing approximately 12 steps 20% of 8 hours. Must have moderate comprehension and literacy to read use records and all special requests. Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction, and be able to communicate both verbally and in writing. Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling multiple tasks. Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. Education/Formal Training High school education or equivalent. Unexpired TIPs required Unexpired certification in ServSafe Experience One to two years in a related position with this company or other organization(s). Material/Equipment Used Computerized order machine, basic writing materials, restaurant equipment including but not limited to coffee machines, ice machines, toasters and beverage dispensers. The ability to work with Microsoft Office applications, Salesforce, and communicate via email. Environment:Physically strenuous: prolonged standing, walking, lifting and carrying throughout entire shift in 95% indoor environment. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster () and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement () If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to . Job LocationsUS-VA-Hot Springs Posted Date2 weeks ago(3/12/:45 AM) Requisition ID 91 . click apply for full job details
Mar 14, 2024
Full time
Location The Homestead Our employees are what make The Omni Homestead what it is. Since 1766, they've helped us offer guests an opportunity to enjoy Southern hospitality at its best. Located in the Allegheny Mountains of Virginia, we are a four-season resort that boasts superb restaurant dining experiences, championship golf, spa, winter sports and numerous other activities ideal for families and corporate outings. The Omni Homestead's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Homestead may be your perfect match. Job Description The Banquet Captain is responsible for the successful execution of banquets events. Ensures all banquet activities are carried out professionally and to standard while maximizing profitability. Manages, motivates and empowers associates. Must demonstrate excellent leadership and effective communication skills across all departments. Responsibilities Supervise the daily operations of banquets events to ensure compliance with Banquet Event Orders, safety regulations, ensuring optimal levels of service, quality and hospitality are performed. Review Banquet Event Orders with customers noting changes, issues, and concerns. Anticipate and react to challenges ensuring quality and value of service in all areas. Calculate and review the banquet checks ensuring billing accuracy. Present checks to the customer for and review and signature. Participate in the Banquet Payroll Process ensuring accurate, prompt reporting to the accounting department. Monitor and control the maintenance/sanitation of the banquet areas maintaining cleanliness and protecting assets. Manage the performance of the Convention Setup Department by reviewing banquet event orders and floorplans. Comprehend BEO content and delegate CS responsibilities for rooms to be set on time. Inspect room sets ensuring cleanliness with equipment positioned correctly and uniformly. Communicate effectively with customers, managers and associates to ensure that all room setups, equipment, supplies, staffing and menus meet/exceed customer's expectations. Communicate with the Catering department learning all details and expectations from the customer, and delegate responsibilities with the goal of exceeding expectations. Communicate with culinary ensuring timing, presentation and quantity of food is served on time. Able to work flexible shifts to consisting of mornings, afternoons, evenings, weekend and holidays; scheduled days and times may vary based on need. Maintain clean and neat work areas while servicing guests per established policies and procedures. Manage a service team delivering polished and refined levels of service under varying conditions and constraints of time. Manage the breakdown and transition from one event to another implementing strategic planning to complete on time with available resources and labor. Greet and serve guests following guidelines set by the policies/procedures regarding the service of food and beverage. Keep kitchen area & all storage areas clean and organized according to policies set forth by management. Clearly and timely communicate needs and concerns to other Banquet Captains and/or Manager/Director. Manage closing side-work delegation setting up future events for success. Build and maintain attractive and efficient buffet food stations to hotel standards. Manage the inventory, set-up, breakdown, service and billing procedures of the banquet bar operation. Assist guests; help serve as needed and respond to questions using suggestive selling techniques. Author sidework assignments detailing individual banquet employee responsibilities through all phases of service. Report and maintain inventory levels of all assets in the banquet department to include equipment, linen, food, beer, wine and liquor. Participate and provide feedback to evaluate the performance of banquet employees Be a champion of fine dining fundamentals. Lead by example and train/develop banquet staff to follow accordingly with the ability to tailor service to delight the guest in varying scenarios. OTHER DUTIES/RESPONSIBILITIES Know the menu for each function served and be able to explain the major ingredients and preparation methods for each item to be served. Be able to manage and serve guests safely with special dietary requirements. Attends and conducts pre-meal and departmental meetings in person in order to enhance communications and gain knowledge of products, service and facility. Exhibit leadership at all times in an effort to develop, build, retain and promote talent within Omni. SUPERVISORY DUTIES Participate in department disciplinary policies for banquet servers, banquet housemen, an on-call employees Participate in scheduling Participate in payroll execution Posting of sales of service charges to accounts Maintain banquet beer wine and liquor inventories Manage and supervise the banquet beverage team Manage and supervise the banquet set-up / Houseperson team Communicate pertinent information back and forth within culinary and catering departments. Deliver a recap of banquet operations at the conclusion of events to hotel leaders. Qualifications Dealing with Ambiguity Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. Compassion Genuinely cares about people; is concerned about their work and non-work problems; is available and ready to help; is sympathetic to the plight of others not as fortunate; demonstrates real empathy with the joys and pain of others. Composure Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; doesn't show frustration when resisted or blocked; is a settling influence in a crisis. Interpersonal Savvy Relates well to all kinds of people - up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably. Knowledge/Skills Must have basic knowledge of customer service principles, food service function, and restaurant and kitchen operations. Abilities Lifting trays, dish racks, glass racks, etc. 20 -40 lbs. Pushing carts, Queen Marys, hotbox, portable bar 50 -100 lbs. Carrying trays, dish racks, glass racks, etc using both hands at 20 -40 lbs. Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages. Bending/kneeling: Ability to bend to lower level cabinets and lift trays. Mobility: Maneuver in narrow areas and between seated guests. Continuous standing required to service guest functions; 100% of the time scheduled. Climbing approximately 12 steps 20% of 8 hours. Must have moderate comprehension and literacy to read use records and all special requests. Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction, and be able to communicate both verbally and in writing. Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling multiple tasks. Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. Education/Formal Training High school education or equivalent. Unexpired TIPs required Unexpired certification in ServSafe Experience One to two years in a related position with this company or other organization(s). Material/Equipment Used Computerized order machine, basic writing materials, restaurant equipment including but not limited to coffee machines, ice machines, toasters and beverage dispensers. The ability to work with Microsoft Office applications, Salesforce, and communicate via email. Environment:Physically strenuous: prolonged standing, walking, lifting and carrying throughout entire shift in 95% indoor environment. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster () and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement () If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to . Job LocationsUS-VA-Hot Springs Posted Date2 weeks ago(3/12/:45 AM) Requisition ID 91 . click apply for full job details
Essential Duties and Responsibilities include the following; other duties may be assigned, as necessary. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Roles and Responsibilities: Greets customers and takes food and beverage orders in an efficient, courteous and professional manner. Responsible for execution of banquet events along with set-up and break down of events. Prepares food and beverage orders and delivers them in a timely manner in accordance with the banquet function specifications. Monitors guests' needs on a continual basis, ensuring all requests are promptly fulfilled. Handles and solves any concerns and questions customers may have. Responsible for maintaining cleanliness of guest and work areas"Å , including tables, chairs, counters, display shelves and storage as assigned. Performs all side work and stocking of supplies in accordance with venue standards Performs busperson duties to clear tables when guests have completed their meals. Celebrates wins with players/guests. Alerts the appropriate team members when there are technical problems. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. Enforce Project 21 policy and procedures by monitoring area for underage gamblers. Suggests players in Caesars Rewards, Caesars Rewards App, Play by CR, and Caesars Rewards Visa. Suggests products, services and experiences to guests. Other duties as assigned. Qualifications: Previous severing and/or bartending experience. Must pass a drug test. Must possess excellent customer service and communication skills. Must be able to initiate and engage in conversation in a professional and friendly manner. Must be at least 18 years of age. Must be willing to participate in on-going training in the food and beverage field. Maintain knowledge of current property events, promotions and attractions. Must have outgoing personality and be able to generate business. Must be able to work independently, with little supervision. Comfortable working in a fast paced, dynamic environment. Superior communication and presentation skills. Ability to work effectively in a team setting and independently. Must present a well-groomed appearance. Must adhere to uniform/appearance requirements. Computer skills including operating hardware, software, and other technical equipment. Ability to appreciate and be friendly with all Harrah's Gulf Coast team members who are of various ethnic and cultural backgrounds. Able to accept direction of Senior Leadership. Physical, Mental & Environmental Demands: Able to read, write and speak English sufficiently to perform job. Available to work any shift, holidays and weekends. Ability to tolerate cigarette/cigar smoke and e-cigarette vapor. Ability to tolerate the smell and residue of cleaning products used in work and back of house areas. Responds to visual and aural cues. Must have manual dexterity to be able to operate the following equipment: computer, telephone, photocopy machine, fax machine, ten key, embosser, printer and bar encoder. Must be able to work in excessive heat for extended periods of time. Able to tolerate a loud and noisy environment. Able to stand and walk for extended periods. Able to sit, stoop, reach and bend. Able to lift 50 pounds.
Mar 09, 2024
Full time
Essential Duties and Responsibilities include the following; other duties may be assigned, as necessary. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Roles and Responsibilities: Greets customers and takes food and beverage orders in an efficient, courteous and professional manner. Responsible for execution of banquet events along with set-up and break down of events. Prepares food and beverage orders and delivers them in a timely manner in accordance with the banquet function specifications. Monitors guests' needs on a continual basis, ensuring all requests are promptly fulfilled. Handles and solves any concerns and questions customers may have. Responsible for maintaining cleanliness of guest and work areas"Å , including tables, chairs, counters, display shelves and storage as assigned. Performs all side work and stocking of supplies in accordance with venue standards Performs busperson duties to clear tables when guests have completed their meals. Celebrates wins with players/guests. Alerts the appropriate team members when there are technical problems. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. Enforce Project 21 policy and procedures by monitoring area for underage gamblers. Suggests players in Caesars Rewards, Caesars Rewards App, Play by CR, and Caesars Rewards Visa. Suggests products, services and experiences to guests. Other duties as assigned. Qualifications: Previous severing and/or bartending experience. Must pass a drug test. Must possess excellent customer service and communication skills. Must be able to initiate and engage in conversation in a professional and friendly manner. Must be at least 18 years of age. Must be willing to participate in on-going training in the food and beverage field. Maintain knowledge of current property events, promotions and attractions. Must have outgoing personality and be able to generate business. Must be able to work independently, with little supervision. Comfortable working in a fast paced, dynamic environment. Superior communication and presentation skills. Ability to work effectively in a team setting and independently. Must present a well-groomed appearance. Must adhere to uniform/appearance requirements. Computer skills including operating hardware, software, and other technical equipment. Ability to appreciate and be friendly with all Harrah's Gulf Coast team members who are of various ethnic and cultural backgrounds. Able to accept direction of Senior Leadership. Physical, Mental & Environmental Demands: Able to read, write and speak English sufficiently to perform job. Available to work any shift, holidays and weekends. Ability to tolerate cigarette/cigar smoke and e-cigarette vapor. Ability to tolerate the smell and residue of cleaning products used in work and back of house areas. Responds to visual and aural cues. Must have manual dexterity to be able to operate the following equipment: computer, telephone, photocopy machine, fax machine, ten key, embosser, printer and bar encoder. Must be able to work in excessive heat for extended periods of time. Able to tolerate a loud and noisy environment. Able to stand and walk for extended periods. Able to sit, stoop, reach and bend. Able to lift 50 pounds.
Job Description To oversee banquet kitchen operations in absence of the Chef and select, train, appraise, coordinate, discipline and coordinate kitchen staff in order to prepare, cook and present food according to resort standard recipes. Essential Functions: Knowledgeable of all dishes in the kitchen as created and taught by Executive Chef. Supervises staff in proper preparation, cooking and garnishment of all menu items. Ensures proper receiving, storage (including temperature-setting) and rotation of food products so as to comply with Health Department regulations. Leads menu planning activities with F&B Leadership Team Maintains vacation schedule for proper staffing. Maintains a healthy and clean environment Reports needed repairs to engineering department Effortlessly executes and prepares large events to ensure proper timing of food delivery as ordered by the client. Physical Requirements: Ability to lift, push and pull up to 50 pounds or more Ability to stand and walk for long periods of time Agility to move and travel in the kitchen Ability to communicate with coworkers in noisy atmosphere Knowledge and Skills: Thorough knowledge of hot and cold food preparation. Good working knowledge of accepted sanitation standards and health codes. Extensive skill in usage of slicers, mixers, grinders, food processors, etc. Basic mathematical skills necessary to understand recipes, measurements, requisition amounts and portion sizes. Ability to read, write and understand the English language in order to complete requisitions, read recipes and communicate with other employees and managers. Sufficient manual dexterity of hand in order to use all kitchen equipment, i.e. knives, spoons, spatulas, tongs, slicers, etc. Ability to perform duties in confined spaces. Ability to perform duties within extreme temperature ranges. Calculate timing of several food courses. Education and Experience: Any combination of education, training or experience that provides the required knowledge, skills and abilities. Graduation from a culinary school or formal apprenticeship program recommended. 2-4 years of culinary experience with supervisory experience preferred. Experience in banqueting and large event venues.
Mar 08, 2024
Full time
Job Description To oversee banquet kitchen operations in absence of the Chef and select, train, appraise, coordinate, discipline and coordinate kitchen staff in order to prepare, cook and present food according to resort standard recipes. Essential Functions: Knowledgeable of all dishes in the kitchen as created and taught by Executive Chef. Supervises staff in proper preparation, cooking and garnishment of all menu items. Ensures proper receiving, storage (including temperature-setting) and rotation of food products so as to comply with Health Department regulations. Leads menu planning activities with F&B Leadership Team Maintains vacation schedule for proper staffing. Maintains a healthy and clean environment Reports needed repairs to engineering department Effortlessly executes and prepares large events to ensure proper timing of food delivery as ordered by the client. Physical Requirements: Ability to lift, push and pull up to 50 pounds or more Ability to stand and walk for long periods of time Agility to move and travel in the kitchen Ability to communicate with coworkers in noisy atmosphere Knowledge and Skills: Thorough knowledge of hot and cold food preparation. Good working knowledge of accepted sanitation standards and health codes. Extensive skill in usage of slicers, mixers, grinders, food processors, etc. Basic mathematical skills necessary to understand recipes, measurements, requisition amounts and portion sizes. Ability to read, write and understand the English language in order to complete requisitions, read recipes and communicate with other employees and managers. Sufficient manual dexterity of hand in order to use all kitchen equipment, i.e. knives, spoons, spatulas, tongs, slicers, etc. Ability to perform duties in confined spaces. Ability to perform duties within extreme temperature ranges. Calculate timing of several food courses. Education and Experience: Any combination of education, training or experience that provides the required knowledge, skills and abilities. Graduation from a culinary school or formal apprenticeship program recommended. 2-4 years of culinary experience with supervisory experience preferred. Experience in banqueting and large event venues.
Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first). Job Benefits Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons MORE employee discounts on lodging, food, gear, and mountain shuttles 401(k) Retirement Plan Employee Assistance Program Excellent training and professional development Referral Program Full Time roles are eligible for the above, plus: Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours) Free ski passes for dependents Critical Illness and Accident plans Job Summary Service is the foundation of everything we stand for at Vail Resorts and our Sous Chefs are no exception to this experience of a lifetime. Sous Chefs are an integral part of the culinary staff responsible for managing the kitchen alongside the Chef, promoting teamwork amongst staff, and maintaining food quality and safety to ensure an exceptional dining experience for our guests. Job Specifications Outlet: Banquets Kitchen / Crested Butte Starting Wage: $55,000 - $58,000 Shift & Schedule Availability: Full Time Skill Level: Advanced Housing available Job Responsibilities Assist in managing the culinary team including hiring, scheduling, training and developing teammates, managing performance including reviews, and succession planning Maintain standards for facility and food preparation, cleanliness, safety, and sanitation in accordance with applicable laws and regulations Assist with the development, production, and training of menu items, including station playbooks Oversee and support warehouse staff and operations including shipping and receiving, inventory ordering and maintenance, product rotations and food waste reporting Resolve guest issues or complaints and hold staff accountable for Guest Experience (GX) scores Administrative duties as needed including managing budgets, processing transfers and waste; May act as supervisor in the absence of an Executive Chef Other duties as assigned Job Requirements Valid Driver's License High School Diploma or GED equivalent required; Culinary degree or certification preferred ServSafe certification or regional equivalent required 3+ years of kitchen experience required, 1+ years of supervisory experience preferred Ability to stand and walk continuously throughout shift, lift and/or carry up to 50lbs Ability to work well with others in a fast-paced environment under pressure Must be able to communicate fluently in English; bilingual preferred The expected pay range is $55,000 - $58,000. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 499969 Reference Date: 02/01/2024 Job Code Function: Back of House
Mar 03, 2024
Full time
Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first). Job Benefits Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons MORE employee discounts on lodging, food, gear, and mountain shuttles 401(k) Retirement Plan Employee Assistance Program Excellent training and professional development Referral Program Full Time roles are eligible for the above, plus: Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours) Free ski passes for dependents Critical Illness and Accident plans Job Summary Service is the foundation of everything we stand for at Vail Resorts and our Sous Chefs are no exception to this experience of a lifetime. Sous Chefs are an integral part of the culinary staff responsible for managing the kitchen alongside the Chef, promoting teamwork amongst staff, and maintaining food quality and safety to ensure an exceptional dining experience for our guests. Job Specifications Outlet: Banquets Kitchen / Crested Butte Starting Wage: $55,000 - $58,000 Shift & Schedule Availability: Full Time Skill Level: Advanced Housing available Job Responsibilities Assist in managing the culinary team including hiring, scheduling, training and developing teammates, managing performance including reviews, and succession planning Maintain standards for facility and food preparation, cleanliness, safety, and sanitation in accordance with applicable laws and regulations Assist with the development, production, and training of menu items, including station playbooks Oversee and support warehouse staff and operations including shipping and receiving, inventory ordering and maintenance, product rotations and food waste reporting Resolve guest issues or complaints and hold staff accountable for Guest Experience (GX) scores Administrative duties as needed including managing budgets, processing transfers and waste; May act as supervisor in the absence of an Executive Chef Other duties as assigned Job Requirements Valid Driver's License High School Diploma or GED equivalent required; Culinary degree or certification preferred ServSafe certification or regional equivalent required 3+ years of kitchen experience required, 1+ years of supervisory experience preferred Ability to stand and walk continuously throughout shift, lift and/or carry up to 50lbs Ability to work well with others in a fast-paced environment under pressure Must be able to communicate fluently in English; bilingual preferred The expected pay range is $55,000 - $58,000. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 499969 Reference Date: 02/01/2024 Job Code Function: Back of House
The Mid-America Center is the Heartland's premier entertainment and convention center. The multi-purpose facility is the metro area's link to the ultimate in live entertainment and sporting events. From rock shows to family shows and much more, the arena has hosted top names in show business as well as numerous community events. Benefits include the option to enroll in 401k with a company match, free parking, and a wide variety of team member activities. Ask about our hiring bonus during your HR interview. Job Description: Works closely with F&B Supervisors or Managers to monitor Concessions standards and operational guidelines within the MAC and Stir for a specific shift to ensure consistent high quality service standards are maintained. Assists Supervisors or Managers with accountability for Concession attendants and bartenders for day to day operations to include: Leading team with proper open and closing shift duties, daily shift plan/buzz focuses, verification of daily cash receipts and maintaining food and beverage audit procedures. Accountable for meeting or exceeding all State of Iowa and the Company's sanitation requirements (ServSafe). Monitoring/implementation inventory and proper inventory usage. Training and assisting employees with customer's questions, core job duties, and InfoGenesis systems. Acts as a role model to other employees and always presents oneself as a credit to the Company and encourages others to do the same. Performs all other related and compatible duties as assigned and will assist with Banquet events as necessary. Qualifications: Must possess excellent interpersonal skills. Good oral and written communication skills, must be fluent and literate in English. Physically mobile with reasonable accommodations including ability to lift up to 75 lbs., and tolerate areas of high temperature in excess of 115 degrees and ability to push, pull, reach, bend, twist, stoop and stack. Must be able to listen and respond to visual and aural cues. Must be able to tolerate areas containing second hand smoke, high noise levels, and bright lights.
Mar 02, 2024
Full time
The Mid-America Center is the Heartland's premier entertainment and convention center. The multi-purpose facility is the metro area's link to the ultimate in live entertainment and sporting events. From rock shows to family shows and much more, the arena has hosted top names in show business as well as numerous community events. Benefits include the option to enroll in 401k with a company match, free parking, and a wide variety of team member activities. Ask about our hiring bonus during your HR interview. Job Description: Works closely with F&B Supervisors or Managers to monitor Concessions standards and operational guidelines within the MAC and Stir for a specific shift to ensure consistent high quality service standards are maintained. Assists Supervisors or Managers with accountability for Concession attendants and bartenders for day to day operations to include: Leading team with proper open and closing shift duties, daily shift plan/buzz focuses, verification of daily cash receipts and maintaining food and beverage audit procedures. Accountable for meeting or exceeding all State of Iowa and the Company's sanitation requirements (ServSafe). Monitoring/implementation inventory and proper inventory usage. Training and assisting employees with customer's questions, core job duties, and InfoGenesis systems. Acts as a role model to other employees and always presents oneself as a credit to the Company and encourages others to do the same. Performs all other related and compatible duties as assigned and will assist with Banquet events as necessary. Qualifications: Must possess excellent interpersonal skills. Good oral and written communication skills, must be fluent and literate in English. Physically mobile with reasonable accommodations including ability to lift up to 75 lbs., and tolerate areas of high temperature in excess of 115 degrees and ability to push, pull, reach, bend, twist, stoop and stack. Must be able to listen and respond to visual and aural cues. Must be able to tolerate areas containing second hand smoke, high noise levels, and bright lights.
Pay: $21.25 per hour At Great Wolf, the Culinary Lead is key to the success of overall food operations and oversees daily culinary operations by ensuring food quality, presentation, recipes, and portion control meet the highest standards and result in overall guest satisfaction. Join our Pack: • Grow your career : A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels • Great Perks : Take advantage of exclusive perks for you, your family, and friends - including discounted vacations and employee referral incentives • Learn While You Earn : Gain access to Great Wolf University for on-the-job training, functional, and leadership training • Prioritize Your Well-Being : We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund • Celebrate Your Uniqueness : Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized. Benefits: •Medical, Dental, and Vision insurance •Health savings account •Telehealth resources •Life insurance •401K with employer match •Paid vacation time off •Paid parental leave Essential Duties & Responsibilities Assist culinary management in administrative and personnel related matters, including; scheduling, time clock reviews, overtime, performance, discipline, investigations, training and development, etc. Prepares food as outlined on Banquet Event Order Provides food preparation assistance by washing, peeling, cutting, and seeding vegetables and fruits; cleaning, cutting, and grinding meats, poultry, and seafood Prepares soups and sauces by stirring and straining Breads foods by dipping food items in crumbs, flour, and batter Controls recipes by weighing and measuring designated ingredients Provides foodstuffs and utensils for chef by carrying pans, kettles, and trays of food to and from workstations, stove, and refrigerator Maintains safe, secure, and healthy work environment by cleaning work areas, equipment and utensils; segregating and removing garbage; steam-cleaning or hosing garbage containers; following sanitation standards and procedures; complying with legal regulations Keeps supplies and foodstuffs ready by inventorying stock; requisitioning supplies and foodstuffs; verifying receipt; storing Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs Basic Qualifications & Skills High School diploma or equivalent experience; may have current enrollment Previous food preparation experience in a restaurant setting Prior training and/or experience in hands-on equipment maintenance Comprehensive knowledge of food preparation and demonstrated ability to understand sanitation related issues and precautions necessary to ensure a clean food preparation environment Must be flexible regarding scheduling based on business demands Successful completion of criminal background check and drug screen Desired Qualifications & Traits Previous leadership experience Proven teamwork Projects professional image that inspires trust and confidence Enthusiastic and positive energy Multi-tasking ability Physical Requirements Able to lift up to 15 lbs. Able to bend, stretch, and twist Able to stand for long periods of time Application Instructions: Click on "Apply Now" or chat with a recruiter (bottom of your screen on Great Wolf's website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event.
Mar 01, 2024
Full time
Pay: $21.25 per hour At Great Wolf, the Culinary Lead is key to the success of overall food operations and oversees daily culinary operations by ensuring food quality, presentation, recipes, and portion control meet the highest standards and result in overall guest satisfaction. Join our Pack: • Grow your career : A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels • Great Perks : Take advantage of exclusive perks for you, your family, and friends - including discounted vacations and employee referral incentives • Learn While You Earn : Gain access to Great Wolf University for on-the-job training, functional, and leadership training • Prioritize Your Well-Being : We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund • Celebrate Your Uniqueness : Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized. Benefits: •Medical, Dental, and Vision insurance •Health savings account •Telehealth resources •Life insurance •401K with employer match •Paid vacation time off •Paid parental leave Essential Duties & Responsibilities Assist culinary management in administrative and personnel related matters, including; scheduling, time clock reviews, overtime, performance, discipline, investigations, training and development, etc. Prepares food as outlined on Banquet Event Order Provides food preparation assistance by washing, peeling, cutting, and seeding vegetables and fruits; cleaning, cutting, and grinding meats, poultry, and seafood Prepares soups and sauces by stirring and straining Breads foods by dipping food items in crumbs, flour, and batter Controls recipes by weighing and measuring designated ingredients Provides foodstuffs and utensils for chef by carrying pans, kettles, and trays of food to and from workstations, stove, and refrigerator Maintains safe, secure, and healthy work environment by cleaning work areas, equipment and utensils; segregating and removing garbage; steam-cleaning or hosing garbage containers; following sanitation standards and procedures; complying with legal regulations Keeps supplies and foodstuffs ready by inventorying stock; requisitioning supplies and foodstuffs; verifying receipt; storing Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs Basic Qualifications & Skills High School diploma or equivalent experience; may have current enrollment Previous food preparation experience in a restaurant setting Prior training and/or experience in hands-on equipment maintenance Comprehensive knowledge of food preparation and demonstrated ability to understand sanitation related issues and precautions necessary to ensure a clean food preparation environment Must be flexible regarding scheduling based on business demands Successful completion of criminal background check and drug screen Desired Qualifications & Traits Previous leadership experience Proven teamwork Projects professional image that inspires trust and confidence Enthusiastic and positive energy Multi-tasking ability Physical Requirements Able to lift up to 15 lbs. Able to bend, stretch, and twist Able to stand for long periods of time Application Instructions: Click on "Apply Now" or chat with a recruiter (bottom of your screen on Great Wolf's website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event.
Additional Information Pay: $27.60/hour Job Number Job Category Food and Beverage & Culinary Location The Ritz-Carlton Maui Kapalua, 1 Ritz-Carlton Drive, Kapalua, Hawaii, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Meet group coordinator/host(ess) prior to functions, make introductions, and ensure that all arrangements are agreeable. Read and analyze banquet event order in order to gather guest information, determine proper set up, timeline, specific guest needs, buffets, action stations, etc. Respond to and try to fulfill any special banquet event arrangements. Follow up on special banquet event arrangements to ensure compliance. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. The pay range for this position is $27.60 to $27.60 per hour. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Mar 28, 2024
Full time
Additional Information Pay: $27.60/hour Job Number Job Category Food and Beverage & Culinary Location The Ritz-Carlton Maui Kapalua, 1 Ritz-Carlton Drive, Kapalua, Hawaii, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Meet group coordinator/host(ess) prior to functions, make introductions, and ensure that all arrangements are agreeable. Read and analyze banquet event order in order to gather guest information, determine proper set up, timeline, specific guest needs, buffets, action stations, etc. Respond to and try to fulfill any special banquet event arrangements. Follow up on special banquet event arrangements to ensure compliance. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. The pay range for this position is $27.60 to $27.60 per hour. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Additional Information Pay: $27.60/hour Job Number Job Category Food and Beverage & Culinary Location The Ritz-Carlton Maui Kapalua, 1 Ritz-Carlton Drive, Kapalua, Hawaii, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Meet group coordinator/host(ess) prior to functions, make introductions, and ensure that all arrangements are agreeable. Read and analyze banquet event order in order to gather guest information, determine proper set up, timeline, specific guest needs, buffets, action stations, etc. Respond to and try to fulfill any special banquet event arrangements. Follow up on special banquet event arrangements to ensure compliance. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. The pay range for this position is $27.60 to $27.60 per hour. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Mar 28, 2024
Full time
Additional Information Pay: $27.60/hour Job Number Job Category Food and Beverage & Culinary Location The Ritz-Carlton Maui Kapalua, 1 Ritz-Carlton Drive, Kapalua, Hawaii, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Meet group coordinator/host(ess) prior to functions, make introductions, and ensure that all arrangements are agreeable. Read and analyze banquet event order in order to gather guest information, determine proper set up, timeline, specific guest needs, buffets, action stations, etc. Respond to and try to fulfill any special banquet event arrangements. Follow up on special banquet event arrangements to ensure compliance. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. The pay range for this position is $27.60 to $27.60 per hour. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.