Located along Lake Tahoe in the Sierra Nevada, Harrah's and Harveys Lake Tahoe properties are the premier employer of choice. Here are just a few perks of working for Caesars Entertainment, the largest casino-entertainment company in the US. Professional and leadership development Paid breaks and a free meal during each shift PTO/FTO Access to the on-site team member gym Health and Wellness benefits after 90 days of service On-site Wellness Center and monthly health and wellness initiatives Employee Assistance Program Robust educational benefits, including tuition assistance, student loan repayment options, and access to Caesars University Optional 401(k) plan eligibility after 90 days of service Sign on bonus for select positions Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, 'Create the Extraordinary'. Our vision, 'Create spectacular worlds that immerse, inspire and connect you'. We don't perform magic; we create it with excellence. '. If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.Supervise all line and kitchen employees regardless of their station. In the absence of the Restaurant Chef and Tournants, the Lead cook is responsible for the continued overall operation of Hell's kitchen. All lead cooks should have working knowledge of all kitchen equipment and have their own toolsESSENTIAL JOB FUNCTIONS: Work in a clean and sanitary manner at all times. Ensure compliance with all company and department polices. Resolve guest concerns. Resolve team member concerns and conflicts. Maintain a safe working environment. Attendance of department meetings. Expedite during peak periods, check all food products, do a walk through prior to service, check all equipment. Prepare all menu items. Train and coach all kitchen staff. Delegate responsibility and authority to staff. Provide a motivational working environment for all team members. Have the ability to think on your feet. Order all menu items from Warehouse, Butcher shop, Bakeshop, and Garde Manger. Work in a productive manner with all F&B outlets and other departments to ensure guest satisfaction.QUALIFICATIONS: Work requires effective communication in English, both verbal and written form in a professional manner. Minimum 4 years cooking experience, with all aspects, Garde Manger, Baking, Butcher Shop, Cost controls etc Work requires a neat appearance with good personal hygiene. Work requires the ability to read, understand and follow recipes precisely. Ability to supervise and work hands on in various food service operations Competent cooking and knife skills. Have a solid concept of cooking methods and procedures. Some management and/ or supervisory skills. Work requires competent knowledge and compliance of local health code. Education: Must have one of the following: 2-year Culinary Degree American Culinary Federation, CSC certification or higher 3-year Culinary apprenticeship 4-5 years in a high-volume outlet.Lead cooks need to be: Open minded Flexible to work any hours Courteous Patient Self-motivated Professional Able to function under extreme pressure A team player Outgoing Profit-oriented Have a desire to better themselves and those around them.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Loud, fast paced environment, multiple tasks to be handled under time constraint. Front-line cooks will have a great deal of direct public contact. Because this is a celebrity Chef concept, cooks will be held to a higher standard than cooks at other restaurants at this property. Requires standing, walking, bending, pushing, pulling, lifting and reaching throughout the shift. Work requires ability to work from a standing position for extended periods of time. Must be able to handle a heavy business volume in a timely manner. Work requires pushing carts up to 70lbs, lifting full pots up to 100lbs, repetitive stirring, extreme hot and cold work conditions, and bending at the waist. Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Apr 18, 2024
Full time
Located along Lake Tahoe in the Sierra Nevada, Harrah's and Harveys Lake Tahoe properties are the premier employer of choice. Here are just a few perks of working for Caesars Entertainment, the largest casino-entertainment company in the US. Professional and leadership development Paid breaks and a free meal during each shift PTO/FTO Access to the on-site team member gym Health and Wellness benefits after 90 days of service On-site Wellness Center and monthly health and wellness initiatives Employee Assistance Program Robust educational benefits, including tuition assistance, student loan repayment options, and access to Caesars University Optional 401(k) plan eligibility after 90 days of service Sign on bonus for select positions Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, 'Create the Extraordinary'. Our vision, 'Create spectacular worlds that immerse, inspire and connect you'. We don't perform magic; we create it with excellence. '. If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.Supervise all line and kitchen employees regardless of their station. In the absence of the Restaurant Chef and Tournants, the Lead cook is responsible for the continued overall operation of Hell's kitchen. All lead cooks should have working knowledge of all kitchen equipment and have their own toolsESSENTIAL JOB FUNCTIONS: Work in a clean and sanitary manner at all times. Ensure compliance with all company and department polices. Resolve guest concerns. Resolve team member concerns and conflicts. Maintain a safe working environment. Attendance of department meetings. Expedite during peak periods, check all food products, do a walk through prior to service, check all equipment. Prepare all menu items. Train and coach all kitchen staff. Delegate responsibility and authority to staff. Provide a motivational working environment for all team members. Have the ability to think on your feet. Order all menu items from Warehouse, Butcher shop, Bakeshop, and Garde Manger. Work in a productive manner with all F&B outlets and other departments to ensure guest satisfaction.QUALIFICATIONS: Work requires effective communication in English, both verbal and written form in a professional manner. Minimum 4 years cooking experience, with all aspects, Garde Manger, Baking, Butcher Shop, Cost controls etc Work requires a neat appearance with good personal hygiene. Work requires the ability to read, understand and follow recipes precisely. Ability to supervise and work hands on in various food service operations Competent cooking and knife skills. Have a solid concept of cooking methods and procedures. Some management and/ or supervisory skills. Work requires competent knowledge and compliance of local health code. Education: Must have one of the following: 2-year Culinary Degree American Culinary Federation, CSC certification or higher 3-year Culinary apprenticeship 4-5 years in a high-volume outlet.Lead cooks need to be: Open minded Flexible to work any hours Courteous Patient Self-motivated Professional Able to function under extreme pressure A team player Outgoing Profit-oriented Have a desire to better themselves and those around them.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Loud, fast paced environment, multiple tasks to be handled under time constraint. Front-line cooks will have a great deal of direct public contact. Because this is a celebrity Chef concept, cooks will be held to a higher standard than cooks at other restaurants at this property. Requires standing, walking, bending, pushing, pulling, lifting and reaching throughout the shift. Work requires ability to work from a standing position for extended periods of time. Must be able to handle a heavy business volume in a timely manner. Work requires pushing carts up to 70lbs, lifting full pots up to 100lbs, repetitive stirring, extreme hot and cold work conditions, and bending at the waist. Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
This role prepares all food orders in a timely manner and in accordance with Harrah's standards and kitchen/outlets guide specifications. Will also maintain organization, cleanliness and sanitation of work area and equipment in accordance with local USPH standards. Our ideal candidate: High school diploma or GED preferred. San Diego County Food Handlers certification required. Knowledge of kitchen sanitation standards and procedures Basic knowledge of food preparation techniques and presentation Must have knowledge to operate and maintain all basic kitchen equipment. Able to attend to multiple priorities simultaneously. Problem-solving abilities with ability to quickly perform mathematical computations. Able to handle high stress in the work environment and turn stress into high energy. Dexterity to use knives and other hand-held instruments, as well as food preparation equipment required. Neat, professional appearance with excellent personal hygiene. Must be able to work a flexible schedule including weekends, evenings, holidays, and overtime, if required. One year cooking experience in high volume food service operation is preferred. About the role: Endorse the business objectives, ethics, and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision, and Values Meet expected service delivery times as defined by department's service standards or as required by receiver of service or goods. Ensure that all food products prepared meet the established specifications and standards prior to being served. Responsible for fast and clean servicing of all menu items to the servers Prepare, cook, and season all food. Ensure the quality and presentation of food products prepared. Perform all station functions necessary in the prep and cooking areas. Always provide the highest quality of service to customers and associates. Ensure each order sent out is uniform and consistent. Adhere to kitchen maintenance and sanitation program. Control food production to include proper cooking methods, cooking time and temperature and ensuring sanitation, handling and storage of prepared food and leftovers. Prepare for rush period of work without getting behind. Check workstation and maintain the general cleanliness of the various cook stations throughout kitchen. Keep stock on hand and organizes orders. Fill special orders when customers request it. Organize workday. Knowledgeable about Harrah's facilities, promotions, and services Ensure products meet all recipe standards. Maintain portion consistency and food temperatures. Responsible for maintaining proper production levels. Calibrate pH meters, thermometers, and weight/volume measurement scales. Understand local sanitation, health code laws, weights, and measures requirements. Ensure all required logbooks, temperature logs and inventory sheets are maintained and verified. Properly maintain and store company inventory including utensils, knifes, equipment and machinery Adhere to regulatory, departmental and company policies/procedures in an ethical manner. Protect all company assets regarding waste, breakage, and theft. Share equipment with co-workers. Ability to cooperate and interact effectively with both front and back of house personnel. A few more things: Must be able to be on feet for 8-hour shift. Must be able to stoop, bend, reach, kneel, twist and grasp. Must be able to have exposure to extreme heat or cold temperatures. Must be able to respond to visual and aural cues. Must be able to read, write, speak, and understand English. Must be physically mobile with reasonable accommodation. Must be able to lift and carry 50 pounds and be able to push and pull up to 100 pounds in a cart. Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and air quality including secondhand smoke.Pay: $21.00 per hour, depending on experience. The above is a minimal description of duties and responsibilities. Other work requirements may be necessary and assigned as the business needs evolve or change. Harrah's Resort Southern California reserves the right to make changes to this job description whenever necessary. Harrah's Resort Southern California is proud to be an Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability or protected veteran. Preference is given to qualified Rincon tribal members and members of other federally recognized tribes. NOTE: By providing a mobile number, you agree to receive calls/texts to your number about your application, and other opportunities that may be of interest to you. You understand that, where applicable, messages may be sent using an automatic telephone dialing system and your consent to receive messages does not require you to make a purchase.
Apr 18, 2024
Full time
This role prepares all food orders in a timely manner and in accordance with Harrah's standards and kitchen/outlets guide specifications. Will also maintain organization, cleanliness and sanitation of work area and equipment in accordance with local USPH standards. Our ideal candidate: High school diploma or GED preferred. San Diego County Food Handlers certification required. Knowledge of kitchen sanitation standards and procedures Basic knowledge of food preparation techniques and presentation Must have knowledge to operate and maintain all basic kitchen equipment. Able to attend to multiple priorities simultaneously. Problem-solving abilities with ability to quickly perform mathematical computations. Able to handle high stress in the work environment and turn stress into high energy. Dexterity to use knives and other hand-held instruments, as well as food preparation equipment required. Neat, professional appearance with excellent personal hygiene. Must be able to work a flexible schedule including weekends, evenings, holidays, and overtime, if required. One year cooking experience in high volume food service operation is preferred. About the role: Endorse the business objectives, ethics, and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision, and Values Meet expected service delivery times as defined by department's service standards or as required by receiver of service or goods. Ensure that all food products prepared meet the established specifications and standards prior to being served. Responsible for fast and clean servicing of all menu items to the servers Prepare, cook, and season all food. Ensure the quality and presentation of food products prepared. Perform all station functions necessary in the prep and cooking areas. Always provide the highest quality of service to customers and associates. Ensure each order sent out is uniform and consistent. Adhere to kitchen maintenance and sanitation program. Control food production to include proper cooking methods, cooking time and temperature and ensuring sanitation, handling and storage of prepared food and leftovers. Prepare for rush period of work without getting behind. Check workstation and maintain the general cleanliness of the various cook stations throughout kitchen. Keep stock on hand and organizes orders. Fill special orders when customers request it. Organize workday. Knowledgeable about Harrah's facilities, promotions, and services Ensure products meet all recipe standards. Maintain portion consistency and food temperatures. Responsible for maintaining proper production levels. Calibrate pH meters, thermometers, and weight/volume measurement scales. Understand local sanitation, health code laws, weights, and measures requirements. Ensure all required logbooks, temperature logs and inventory sheets are maintained and verified. Properly maintain and store company inventory including utensils, knifes, equipment and machinery Adhere to regulatory, departmental and company policies/procedures in an ethical manner. Protect all company assets regarding waste, breakage, and theft. Share equipment with co-workers. Ability to cooperate and interact effectively with both front and back of house personnel. A few more things: Must be able to be on feet for 8-hour shift. Must be able to stoop, bend, reach, kneel, twist and grasp. Must be able to have exposure to extreme heat or cold temperatures. Must be able to respond to visual and aural cues. Must be able to read, write, speak, and understand English. Must be physically mobile with reasonable accommodation. Must be able to lift and carry 50 pounds and be able to push and pull up to 100 pounds in a cart. Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and air quality including secondhand smoke.Pay: $21.00 per hour, depending on experience. The above is a minimal description of duties and responsibilities. Other work requirements may be necessary and assigned as the business needs evolve or change. Harrah's Resort Southern California reserves the right to make changes to this job description whenever necessary. Harrah's Resort Southern California is proud to be an Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability or protected veteran. Preference is given to qualified Rincon tribal members and members of other federally recognized tribes. NOTE: By providing a mobile number, you agree to receive calls/texts to your number about your application, and other opportunities that may be of interest to you. You understand that, where applicable, messages may be sent using an automatic telephone dialing system and your consent to receive messages does not require you to make a purchase.
Essential Duties and Responsibilities:Consistently demonstrates superior customer service skills to external and internal guests by displaying Spotlight on Service behaviors and OWN IT skills. Maintains upbeat, positive attitude, friendly and helpful demeanor, positive energy and enthusiasm from one interaction to the next. Utilizes smiles and frequent eye contact and friendly tone of voice to project warmth and friendliness. Creates an atmosphere of luck and celebrates customer wins. Is ready to serve and well informed of daily facility hours of operation, promotional programs and any other relevant valuable guest information; builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates needs of the guest and provides fast, flawless service. Executes all service programs to assure prioritization of service to very best guests. Checks for satisfaction and properly uses the Service Recovery process to resolve problems when they exist. Promotes Total Rewards programs and Total Rewards registration and membership. Provides a warm farewell and thanks guests for visiting. Promotes Caesars and always projects Caesars in a positive light to guests. Understands and responds to internal customers needs. Communicates in a friendly, respectful and understandable manner. Politely gives consistent, timely and accurate information and finds answer when unsure. Uses SPOTLIGHT behaviors when encountering guests. Meets expected service delivery times as defined by department's service standards or as required by receiver of service or goods. Is a team player, cooperates with employees within the department as well as other departments. Speaks positively about the company, co-workers and customers. Cooks all food orders, including meat, fish, poultry, and related items in a quick, timely and accurate manner. Responsible for checking and ensuring an adequate supply of foods & seasonings at work station. Checks that food is adequately prepared for cooking and serving. Saute, steam, fry, poach, and basically prepares any and all foods needed for the guest's orders. Prepares desserts, entrees, soups, and other foods of medium complexity according to directions. Previous experience cooking eggs is preferred. Reads food orders from the kitchen printer, prepares it and serves the food in an attractive manner, consistent with the recipes and plating guides. Operates steamer, oven, slicer and other cooking equipment; and controls food production to include Flattop, Fryer, and proper cooking times and temperatures. Ensures cleanliness of food preparation areas, by wiping down workstation and utensils before and after each assignment. Follows safety rules and keeps work area clean & orderly. Maintains and rotates dated food stock Breaks down workstations, cleans & restocks. Maintains a clean and sanitary work environment as required by the Delaware County Health Department. Opens food service outlets in a timely fashion as instructed. Conducts self in an appropriate professional manner at all times. Consistently follows through with the appropriate actions when asked to complete projects or tasks. Must be able to work various shifts and hours to include holidays and weekends. Performs related duties request or otherwise required. Line Attendant, Pantry, Flattop, Fryer etc. Must present a well groomed appearance, and must possess excellent customer relations and communication skills. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.Requirements:Required to take and pass a Food Service Sanitation course within ninety (90) days of accepting the position. Hollandaise - Preparation Proficient in Knife Skills - Ability to process: julienne, brunoise, batonnet & chiffonade. Proper Sanitation/Food Handling Techniques - Emphasis on the temperature control, hand washing techniques, causes of food borne illnesses & proper rotation & storage of product. Product I.D. - Identifying commonly used food items, able to determine product quality & specifications. Blanch Shocking - Basics of proper vegetable cookery. Grilling/Saut /Poaching - Understanding proper techniques for the '5 Basics'. Meat Temperatures - Knowledge of internal food temperatures as correlates with doneness. Thermometer Use - Proper use, maintenance, care of thermometers and calibrate. Tools - Must have, know how to use & care for: French knife, steel, spatula, tongs, & paring knife. Rice Cookery - Knowledge of preparations for: pilaf, risotto, absorption & steamer. Read & Follow Recipe - Accurate duplication of recipes. Egg Cookery - Basted, up, over easy, poached, scrambled & omelets. Potato Cookery - To include: mashed, fried, chips, scalloped, hash browns & home fries. Stocks - All applications of veal, fish, poultry & beef broths. Use of all Kitchen Equipment and Maintenance - Operation, safety, cleanliness, maintenance of: slicers, robot coups, blenders, mixers, mandolins, microwaves, ovens, fryers, steamers, braziers & kettles. Is able to work in smoke filled environment, and is able to sit and stand for prolonged periods of time. Must be able to obtain and maintain PA Harness license.Disclaimer'This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).' Caesars Entertainment, Inc. is an Equal Opportunity Employer. In Compliance with the American with Disabilities Act, Caesars may provide reasonable accommodation to qualified individuals and encourage both prospective and current employees to discuss potential accommodation with the employer.
Apr 14, 2024
Full time
Essential Duties and Responsibilities:Consistently demonstrates superior customer service skills to external and internal guests by displaying Spotlight on Service behaviors and OWN IT skills. Maintains upbeat, positive attitude, friendly and helpful demeanor, positive energy and enthusiasm from one interaction to the next. Utilizes smiles and frequent eye contact and friendly tone of voice to project warmth and friendliness. Creates an atmosphere of luck and celebrates customer wins. Is ready to serve and well informed of daily facility hours of operation, promotional programs and any other relevant valuable guest information; builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates needs of the guest and provides fast, flawless service. Executes all service programs to assure prioritization of service to very best guests. Checks for satisfaction and properly uses the Service Recovery process to resolve problems when they exist. Promotes Total Rewards programs and Total Rewards registration and membership. Provides a warm farewell and thanks guests for visiting. Promotes Caesars and always projects Caesars in a positive light to guests. Understands and responds to internal customers needs. Communicates in a friendly, respectful and understandable manner. Politely gives consistent, timely and accurate information and finds answer when unsure. Uses SPOTLIGHT behaviors when encountering guests. Meets expected service delivery times as defined by department's service standards or as required by receiver of service or goods. Is a team player, cooperates with employees within the department as well as other departments. Speaks positively about the company, co-workers and customers. Cooks all food orders, including meat, fish, poultry, and related items in a quick, timely and accurate manner. Responsible for checking and ensuring an adequate supply of foods & seasonings at work station. Checks that food is adequately prepared for cooking and serving. Saute, steam, fry, poach, and basically prepares any and all foods needed for the guest's orders. Prepares desserts, entrees, soups, and other foods of medium complexity according to directions. Previous experience cooking eggs is preferred. Reads food orders from the kitchen printer, prepares it and serves the food in an attractive manner, consistent with the recipes and plating guides. Operates steamer, oven, slicer and other cooking equipment; and controls food production to include Flattop, Fryer, and proper cooking times and temperatures. Ensures cleanliness of food preparation areas, by wiping down workstation and utensils before and after each assignment. Follows safety rules and keeps work area clean & orderly. Maintains and rotates dated food stock Breaks down workstations, cleans & restocks. Maintains a clean and sanitary work environment as required by the Delaware County Health Department. Opens food service outlets in a timely fashion as instructed. Conducts self in an appropriate professional manner at all times. Consistently follows through with the appropriate actions when asked to complete projects or tasks. Must be able to work various shifts and hours to include holidays and weekends. Performs related duties request or otherwise required. Line Attendant, Pantry, Flattop, Fryer etc. Must present a well groomed appearance, and must possess excellent customer relations and communication skills. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.Requirements:Required to take and pass a Food Service Sanitation course within ninety (90) days of accepting the position. Hollandaise - Preparation Proficient in Knife Skills - Ability to process: julienne, brunoise, batonnet & chiffonade. Proper Sanitation/Food Handling Techniques - Emphasis on the temperature control, hand washing techniques, causes of food borne illnesses & proper rotation & storage of product. Product I.D. - Identifying commonly used food items, able to determine product quality & specifications. Blanch Shocking - Basics of proper vegetable cookery. Grilling/Saut /Poaching - Understanding proper techniques for the '5 Basics'. Meat Temperatures - Knowledge of internal food temperatures as correlates with doneness. Thermometer Use - Proper use, maintenance, care of thermometers and calibrate. Tools - Must have, know how to use & care for: French knife, steel, spatula, tongs, & paring knife. Rice Cookery - Knowledge of preparations for: pilaf, risotto, absorption & steamer. Read & Follow Recipe - Accurate duplication of recipes. Egg Cookery - Basted, up, over easy, poached, scrambled & omelets. Potato Cookery - To include: mashed, fried, chips, scalloped, hash browns & home fries. Stocks - All applications of veal, fish, poultry & beef broths. Use of all Kitchen Equipment and Maintenance - Operation, safety, cleanliness, maintenance of: slicers, robot coups, blenders, mixers, mandolins, microwaves, ovens, fryers, steamers, braziers & kettles. Is able to work in smoke filled environment, and is able to sit and stand for prolonged periods of time. Must be able to obtain and maintain PA Harness license.Disclaimer'This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).' Caesars Entertainment, Inc. is an Equal Opportunity Employer. In Compliance with the American with Disabilities Act, Caesars may provide reasonable accommodation to qualified individuals and encourage both prospective and current employees to discuss potential accommodation with the employer.
Come join awinning team Harrah'sPhiladelphia Casino and Racetrack has been ranked in the Top 10Work Places by four years in a row and was the Number 1 Top Work Place in thePhiladelphia area for 2016 Our award winning team is on a mission to inspire grownups to playand we want you to come join the fun. With over 100,000 square feet of non-stopgaming action, the casino features over 2,400 slots machines, live racingoverlooking the Delaware River, 6 restaurants, and live entertainment Consistently demonstrates superior customer service skills to external and internal guests by displaying Spotlight on Service behaviors. Maintains upbeat, positive attitude, friendly and helpful demeanor, positive energy and enthusiasm from one interaction to the next. Utilizes smiles and frequent eye contact and friendly tone of voice to project warmth and friendliness. Anticipates needs of the guest and provides fast, flawless service. Executes all service programs to assure prioritization of service to very best guests. Checks for satisfaction and properly uses the Service Recovery process to resolve problems when they exist. Promotes Total Rewards programs and Total Rewards registration and membership. Provides a warm farewell and thanks guests for visiting. Promotes Caesars and always projects Caesars in a positive light to guests.Understands and responds to internal customers needs. Communicates in a friendly, respectful and understandable manner. Politely gives consistent, timely and accurate information and finds answer when unsure. Meets expected service delivery times as defined by departments service standards or as required by receiver of service or goods. Is a team player, cooperates with employees within the department as well as other departments. Speaks positively about the company, co-workers and customers. Possess knowledge of Cantonese-style cooking techniques and recipes. Cooks all food orders, including meat, fish, poultry, and related items in a quick, timely and accurate manner. Responsible for checking and ensuring an adequate supply of foods & seasonings at work station. Recognizes and corrects any product discrepancies and variations in quality, standards and specifications. Effectively coaches and assists other Cooks and Cook Intermediates in food product preparation Demonstrates competent product knowledge by correct storing and handling of all perishables, maintaining quality, security, value and integrity. Broil, saute, steam, fry, poach, grill and prepare any and all foods needed for the guests orders. Prepares desserts, entrees, soups, and other foods of medium complexity according to directions. Reads food orders from the kitchen printer, prepares it and serves the food in an attractive manner, consistent with the recipes and plating guides. Operates steamer, oven, slicer and other cooking equipment; and controls food production to include Flattop, Fryer, and proper cooking times and temperatures. Ensures cleanliness of food preparation areas, by wiping down workstation and utensils before and after each assignment. Follows safety rules and keeps work area clean & orderly. Maintains and rotates dated food stock. Breaks down workstations, cleans & restocks. Maintains a clean and sanitary work environment as required by the Delaware County Health Department. Opens food service outlets in a timely fashion as instructed. Must be able to work various shifts and hours to include holidays and weekends. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. Qualifications:High school diploma or equivalent; Culinary Arts education preferred. Minimum of three years of restaurant cook experience required. Required to take and pass a Food Service Sanitation course within ninety (90) days of accepting the position.Literacy and fluency in Cantonese preferred Demonstrates Cantonese-style wok cooking and knowledge in Cantonese sauces, spices, and thickening agentsAbility to correctly lift and transport objects weighing up to 50 lbs.Ability to work a minimum of 8 hours with appropriate mobility and enduranceAbility to work flexible time periods as required of a cook in a casino environmentAbility to recognize different cooking oils and their cooking temperaturesAbility to use knives, other hand-held instruments and other food preparation equipmentMust have a sense of urgency to serve customers properlyAbility to portion, prepare and present meat, poultry and fishAdditional skills required for Cantonese-style cookingAbility to perform all duties of Specialty Cook IntermediateMust be able to obtain and maintain PA Harness license. Physical / Mental Demands: Is able to work in smoke filled environment, and is able to sit and stand for prolonged periods of time. Physically mobile with reasonable accommodations including the ability to lift up to 50 lbs., and the ability to push, pull, reach, bend, twist, stoop and stack. Excellent oral and written communication skills.Must be fluent and literate in English. Must present a well-groomed appearance.Must be able to respond calmly and make rational decisions when required.Must be able to listen and respond to visual and aural cues. Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and air quality.DisclaimerThis is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments). Theperks are countless here at Harrah's Philadelphia Casino and Racetrack Benefit Options: Medical, Dental, Vision, Life Insurance, 401K FREE 24/7 Employee Cafeteria Free Parking for all employees Septa Public transportation drops riders off directly on property Employee Bonus Program Internal Promotion Opportunities Value in Diversity Excelling in Communication to ALL Employees Tuition Reimbursement program Stick with Harrah's, and you can go places. Just climb aboard the mostprogressive career building system in the industry and hold on as CaesarsEntertainment helps you get where you want to be. With programs such as tuitionreimbursement, Exploring Supervisory Opportunities, and the company-wideinternal job posting system, you'll have every opportunity to turn your job atHarrah's into something more. CaesarsEntertainment, Inc. is an Equal Employment Opportunity employer. All qualifiedapplicants will receive consideration for employment without regard to race,national origin, gender, age, religion, disability, sexual orientation, veteranstatus, or marital status.
Apr 14, 2024
Full time
Come join awinning team Harrah'sPhiladelphia Casino and Racetrack has been ranked in the Top 10Work Places by four years in a row and was the Number 1 Top Work Place in thePhiladelphia area for 2016 Our award winning team is on a mission to inspire grownups to playand we want you to come join the fun. With over 100,000 square feet of non-stopgaming action, the casino features over 2,400 slots machines, live racingoverlooking the Delaware River, 6 restaurants, and live entertainment Consistently demonstrates superior customer service skills to external and internal guests by displaying Spotlight on Service behaviors. Maintains upbeat, positive attitude, friendly and helpful demeanor, positive energy and enthusiasm from one interaction to the next. Utilizes smiles and frequent eye contact and friendly tone of voice to project warmth and friendliness. Anticipates needs of the guest and provides fast, flawless service. Executes all service programs to assure prioritization of service to very best guests. Checks for satisfaction and properly uses the Service Recovery process to resolve problems when they exist. Promotes Total Rewards programs and Total Rewards registration and membership. Provides a warm farewell and thanks guests for visiting. Promotes Caesars and always projects Caesars in a positive light to guests.Understands and responds to internal customers needs. Communicates in a friendly, respectful and understandable manner. Politely gives consistent, timely and accurate information and finds answer when unsure. Meets expected service delivery times as defined by departments service standards or as required by receiver of service or goods. Is a team player, cooperates with employees within the department as well as other departments. Speaks positively about the company, co-workers and customers. Possess knowledge of Cantonese-style cooking techniques and recipes. Cooks all food orders, including meat, fish, poultry, and related items in a quick, timely and accurate manner. Responsible for checking and ensuring an adequate supply of foods & seasonings at work station. Recognizes and corrects any product discrepancies and variations in quality, standards and specifications. Effectively coaches and assists other Cooks and Cook Intermediates in food product preparation Demonstrates competent product knowledge by correct storing and handling of all perishables, maintaining quality, security, value and integrity. Broil, saute, steam, fry, poach, grill and prepare any and all foods needed for the guests orders. Prepares desserts, entrees, soups, and other foods of medium complexity according to directions. Reads food orders from the kitchen printer, prepares it and serves the food in an attractive manner, consistent with the recipes and plating guides. Operates steamer, oven, slicer and other cooking equipment; and controls food production to include Flattop, Fryer, and proper cooking times and temperatures. Ensures cleanliness of food preparation areas, by wiping down workstation and utensils before and after each assignment. Follows safety rules and keeps work area clean & orderly. Maintains and rotates dated food stock. Breaks down workstations, cleans & restocks. Maintains a clean and sanitary work environment as required by the Delaware County Health Department. Opens food service outlets in a timely fashion as instructed. Must be able to work various shifts and hours to include holidays and weekends. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. Qualifications:High school diploma or equivalent; Culinary Arts education preferred. Minimum of three years of restaurant cook experience required. Required to take and pass a Food Service Sanitation course within ninety (90) days of accepting the position.Literacy and fluency in Cantonese preferred Demonstrates Cantonese-style wok cooking and knowledge in Cantonese sauces, spices, and thickening agentsAbility to correctly lift and transport objects weighing up to 50 lbs.Ability to work a minimum of 8 hours with appropriate mobility and enduranceAbility to work flexible time periods as required of a cook in a casino environmentAbility to recognize different cooking oils and their cooking temperaturesAbility to use knives, other hand-held instruments and other food preparation equipmentMust have a sense of urgency to serve customers properlyAbility to portion, prepare and present meat, poultry and fishAdditional skills required for Cantonese-style cookingAbility to perform all duties of Specialty Cook IntermediateMust be able to obtain and maintain PA Harness license. Physical / Mental Demands: Is able to work in smoke filled environment, and is able to sit and stand for prolonged periods of time. Physically mobile with reasonable accommodations including the ability to lift up to 50 lbs., and the ability to push, pull, reach, bend, twist, stoop and stack. Excellent oral and written communication skills.Must be fluent and literate in English. Must present a well-groomed appearance.Must be able to respond calmly and make rational decisions when required.Must be able to listen and respond to visual and aural cues. Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and air quality.DisclaimerThis is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments). Theperks are countless here at Harrah's Philadelphia Casino and Racetrack Benefit Options: Medical, Dental, Vision, Life Insurance, 401K FREE 24/7 Employee Cafeteria Free Parking for all employees Septa Public transportation drops riders off directly on property Employee Bonus Program Internal Promotion Opportunities Value in Diversity Excelling in Communication to ALL Employees Tuition Reimbursement program Stick with Harrah's, and you can go places. Just climb aboard the mostprogressive career building system in the industry and hold on as CaesarsEntertainment helps you get where you want to be. With programs such as tuitionreimbursement, Exploring Supervisory Opportunities, and the company-wideinternal job posting system, you'll have every opportunity to turn your job atHarrah's into something more. CaesarsEntertainment, Inc. is an Equal Employment Opportunity employer. All qualifiedapplicants will receive consideration for employment without regard to race,national origin, gender, age, religion, disability, sexual orientation, veteranstatus, or marital status.