Overview: Responsible for setting up, maintaining, cleaning, and breaking down the breakfast buffet, and dining area. Responsibilities and requirements: • Responsible for the daily preparation, set up, upkeep, and breakdown of the daily continental breakfast bar, hot breakfast buffet, and beverage area for guests. • Greet guests in a courteous manner and attend to any needs/requests. • Answer any questions about the hotel to include property, services, hours of operation, locations, and nearby places of interest. • Clean/sanitize and maintain appliances, counterspace, and tables, as well as restock items as needed throughout shift. • Knowledge and understanding how to properly use/maintain equipment in station. • Responsible for food, beverage, and supply inventory. • Follow policy and procedures according to company standards. • Attend meetings/trainings required by management. • May be required to work nights, weekends, and holidays. • Perform other duties as assigned by management. Qualifications and Education Requirements • High school diploma or GED required. • Detail oriented and written/verbal communication required. • Ability to work in a team environment. • Must pass background check and drug screen. Physical requirements • Must be able to stand for extended periods of time. • Able to lift, carry, push, and pull up to 25 lbs. • Occasional environmental exposures to cold, heat, and water. Disclaimer: The job description is not an exhaustive list of all functions the employee may be required to perform. Valley Hospitality reserves the right to revise the job description at any time. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.
Mar 27, 2024
Full time
Overview: Responsible for setting up, maintaining, cleaning, and breaking down the breakfast buffet, and dining area. Responsibilities and requirements: • Responsible for the daily preparation, set up, upkeep, and breakdown of the daily continental breakfast bar, hot breakfast buffet, and beverage area for guests. • Greet guests in a courteous manner and attend to any needs/requests. • Answer any questions about the hotel to include property, services, hours of operation, locations, and nearby places of interest. • Clean/sanitize and maintain appliances, counterspace, and tables, as well as restock items as needed throughout shift. • Knowledge and understanding how to properly use/maintain equipment in station. • Responsible for food, beverage, and supply inventory. • Follow policy and procedures according to company standards. • Attend meetings/trainings required by management. • May be required to work nights, weekends, and holidays. • Perform other duties as assigned by management. Qualifications and Education Requirements • High school diploma or GED required. • Detail oriented and written/verbal communication required. • Ability to work in a team environment. • Must pass background check and drug screen. Physical requirements • Must be able to stand for extended periods of time. • Able to lift, carry, push, and pull up to 25 lbs. • Occasional environmental exposures to cold, heat, and water. Disclaimer: The job description is not an exhaustive list of all functions the employee may be required to perform. Valley Hospitality reserves the right to revise the job description at any time. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.
The DoubleTree Hotel Seattle Airport is looking for Laundry Attendant/Driver to join the Housekeeping Team. The hotel is conveniently located next to Seattle-Tacoma International Airport. The Link Light Rail station is two blocks from our door and gets you to downtown attractions like Pike Place Market, The Space Needle, and Lumen Field within 25 minutes. The hotel offers 850 guest rooms and over 34,000 square feet of meeting space. Classification: Full Time Shifts: Full Availability, must be able to work evenings, weekends and holidays The ideal candidate will have the ability to drive 24" truck. What will I be doing? A Laundry attendant (Driver) is responsible for collecting soiled linens at the linen chute and sorting into bins, and transporting laundry between facilities. Ability to drive 24' moving truck to transport laundry Perform all stages of linen processing, including, but not limited to, collecting, transporting, sorting, weighing, loading and unloading (washers, dryers and chutes), ironing, folding, storing and delivering Maintain cleanliness of laundry machinery and laundry area Maintain stock levels Respond to guest service issues in a timely, friendly and efficient manner Perform additional laundry services, as needed What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Benefits - Hilton is proud to have an award-winning workplace culture ranking World's Best Workplace by Great Place To Work & Fortune We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: Medical Insurance Coverage - for you and your family Vision, Dental, Life and Disability Insurance Mental Health Resources Sick Pay - 1 hour earned for every 40 hours worked Vacation - 40 hours awarded after first year of employment Go Hilton travel discount program: 100 nights of discounted travel per calendar year 401(k) plan Pension plan - Hilton contributes $1.29 per hour you work Access to your pay when you need it through DailyPay Complimentary Duty Meals served in our Team Member Restaurant Employee Assistant Program Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) Career growth and development Team Member Resource Groups Recognition and rewards programs The hourly rate is $21.49
Mar 26, 2024
Full time
The DoubleTree Hotel Seattle Airport is looking for Laundry Attendant/Driver to join the Housekeeping Team. The hotel is conveniently located next to Seattle-Tacoma International Airport. The Link Light Rail station is two blocks from our door and gets you to downtown attractions like Pike Place Market, The Space Needle, and Lumen Field within 25 minutes. The hotel offers 850 guest rooms and over 34,000 square feet of meeting space. Classification: Full Time Shifts: Full Availability, must be able to work evenings, weekends and holidays The ideal candidate will have the ability to drive 24" truck. What will I be doing? A Laundry attendant (Driver) is responsible for collecting soiled linens at the linen chute and sorting into bins, and transporting laundry between facilities. Ability to drive 24' moving truck to transport laundry Perform all stages of linen processing, including, but not limited to, collecting, transporting, sorting, weighing, loading and unloading (washers, dryers and chutes), ironing, folding, storing and delivering Maintain cleanliness of laundry machinery and laundry area Maintain stock levels Respond to guest service issues in a timely, friendly and efficient manner Perform additional laundry services, as needed What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Benefits - Hilton is proud to have an award-winning workplace culture ranking World's Best Workplace by Great Place To Work & Fortune We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: Medical Insurance Coverage - for you and your family Vision, Dental, Life and Disability Insurance Mental Health Resources Sick Pay - 1 hour earned for every 40 hours worked Vacation - 40 hours awarded after first year of employment Go Hilton travel discount program: 100 nights of discounted travel per calendar year 401(k) plan Pension plan - Hilton contributes $1.29 per hour you work Access to your pay when you need it through DailyPay Complimentary Duty Meals served in our Team Member Restaurant Employee Assistant Program Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) Career growth and development Team Member Resource Groups Recognition and rewards programs The hourly rate is $21.49
Job Summary The Complimentary AM Attendant is responsible for providing the highest quality of service possible to guests in an efficient and courteous manner within the complimentary breakfast area of a hotel. In addition this individual shall be well-versed on the hotel-brand standards guest expectations and the and unique characteristics of the hotel and local area. Responsibilities QUALIFICATIONS: Ability to perform job function with attention to detail speed and accuracy High School diploma or equivalent and/or experience in a hotel or a related field preferred. Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays Must meet the legal age to serve alcoholic beverages and satisfactorily pass responsible serving course such as TIPs as required by property Must be able to obtain and provide Food Handlers card as required by city/county/state Must be able to evaluate and select among alternative courses of action quickly and accurately. Ability to handle stressful situations in a calm professional manner Understanding of hotel products and guest services Demonstrates a positive attitude and a desire to be of service to others as reflected in willingness to learn new tasks and information provide back-up and support to other team members and respond to guests and co-workers in a positive and optimistic manner. Possess a basic knowledge of food and beverage preparation service standards guest relations and etiquette Ability to produce high quality drinks including but not limited to specialty coffee and tea drinks specialty cocktails and beverage requests as required by hotel. Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing Ability to read comprehend and write simple instructions and/or short correspondence and memos Ability to effectively deal with internal and external customers and staff some of whom will require high levels of patience tact and diplomacy RESPONSIBILITIES: Approach all encounters with guests and employees in an attentive friendly courteous and service oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working. Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Service guests with all food and beverage requirements in a warm friendly courteous and professional manner; ascertain which services could enhance the guests' stay Greet and seat guests at appropriate tables in a timely manner. Ensure quality control of menus with regard to cleanliness and appearance. Clear clean and reset tables/hotel spaces per client request or management instruction Ensuring that bar food and service areas are stocked organized clean and neat and all side work is complete each shift Accommodate any special requests made by a guest or offer appropriate alternatives. Communicate with all departments regarding in house VIPs and any special requests/needs Support all areas of the beverage and food service as necessary including washing dishes by hand and/or placing them in a dishwashing machine restocking dishes glassware utensils pots and pans or other necessary equipment sweeping and mopping floors washing work tables walls refrigerators and meat blocks moving trash and garbage to designated areas Ability to answer the telephone according to standards. Have a complete knowledge of standards of service for receiving a room service order. Have a thorough knowledge of menus and current specials in all applicable departments. Carry out cashiering functions in closing checks and end of shift paperwork. Perform opening and closing procedures and side work duties according to station rotation assignment. Answer questions about the hotel the hotel-brand standards guest expectations the unique characteristics of the hotel local area attractions and things to do Perform any other duties or attend meetings as requested by management. Property Details Welcome home to Homewood Suites by Hilton Southwind-Hacks Cross. Travelers will discover a country home minutes from Interstate 240, and convenient to Memphis International (MEM) Airport. Located across from TPC Southwind - home of the PGA St Jude Classic - this all-suite Memphis, TN hotel is within 20 minutes of almost anywhere in Memphis. A fitness center with modern cardio equipment, free weights and a pool allow guests to maintain any exercise program. This all-suite hotel features an outdoor basketball court in addition to an outdoor sports ground for volleyball and soccer. We have a wide range of great restaurants within walking distance. Whether guests are in Memphis on business, to visit Graceland, attend the NBA Memphis Grizzlies at FedEx Forum, discover Beale Street, or take in the National Civil Rights Museum, they'll arrive to a host of included extras and a warm Tennessee welcome at Homewood Suites by Hilton Southwind-Hacks Cross. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
Mar 26, 2024
Full time
Job Summary The Complimentary AM Attendant is responsible for providing the highest quality of service possible to guests in an efficient and courteous manner within the complimentary breakfast area of a hotel. In addition this individual shall be well-versed on the hotel-brand standards guest expectations and the and unique characteristics of the hotel and local area. Responsibilities QUALIFICATIONS: Ability to perform job function with attention to detail speed and accuracy High School diploma or equivalent and/or experience in a hotel or a related field preferred. Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays Must meet the legal age to serve alcoholic beverages and satisfactorily pass responsible serving course such as TIPs as required by property Must be able to obtain and provide Food Handlers card as required by city/county/state Must be able to evaluate and select among alternative courses of action quickly and accurately. Ability to handle stressful situations in a calm professional manner Understanding of hotel products and guest services Demonstrates a positive attitude and a desire to be of service to others as reflected in willingness to learn new tasks and information provide back-up and support to other team members and respond to guests and co-workers in a positive and optimistic manner. Possess a basic knowledge of food and beverage preparation service standards guest relations and etiquette Ability to produce high quality drinks including but not limited to specialty coffee and tea drinks specialty cocktails and beverage requests as required by hotel. Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing Ability to read comprehend and write simple instructions and/or short correspondence and memos Ability to effectively deal with internal and external customers and staff some of whom will require high levels of patience tact and diplomacy RESPONSIBILITIES: Approach all encounters with guests and employees in an attentive friendly courteous and service oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working. Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Service guests with all food and beverage requirements in a warm friendly courteous and professional manner; ascertain which services could enhance the guests' stay Greet and seat guests at appropriate tables in a timely manner. Ensure quality control of menus with regard to cleanliness and appearance. Clear clean and reset tables/hotel spaces per client request or management instruction Ensuring that bar food and service areas are stocked organized clean and neat and all side work is complete each shift Accommodate any special requests made by a guest or offer appropriate alternatives. Communicate with all departments regarding in house VIPs and any special requests/needs Support all areas of the beverage and food service as necessary including washing dishes by hand and/or placing them in a dishwashing machine restocking dishes glassware utensils pots and pans or other necessary equipment sweeping and mopping floors washing work tables walls refrigerators and meat blocks moving trash and garbage to designated areas Ability to answer the telephone according to standards. Have a complete knowledge of standards of service for receiving a room service order. Have a thorough knowledge of menus and current specials in all applicable departments. Carry out cashiering functions in closing checks and end of shift paperwork. Perform opening and closing procedures and side work duties according to station rotation assignment. Answer questions about the hotel the hotel-brand standards guest expectations the unique characteristics of the hotel local area attractions and things to do Perform any other duties or attend meetings as requested by management. Property Details Welcome home to Homewood Suites by Hilton Southwind-Hacks Cross. Travelers will discover a country home minutes from Interstate 240, and convenient to Memphis International (MEM) Airport. Located across from TPC Southwind - home of the PGA St Jude Classic - this all-suite Memphis, TN hotel is within 20 minutes of almost anywhere in Memphis. A fitness center with modern cardio equipment, free weights and a pool allow guests to maintain any exercise program. This all-suite hotel features an outdoor basketball court in addition to an outdoor sports ground for volleyball and soccer. We have a wide range of great restaurants within walking distance. Whether guests are in Memphis on business, to visit Graceland, attend the NBA Memphis Grizzlies at FedEx Forum, discover Beale Street, or take in the National Civil Rights Museum, they'll arrive to a host of included extras and a warm Tennessee welcome at Homewood Suites by Hilton Southwind-Hacks Cross. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
Job Summary The Complimentary AM Attendant is responsible for providing the highest quality of service possible to guests in an efficient and courteous manner within the complimentary breakfast area of a hotel. In addition this individual shall be well-versed on the hotel-brand standards guest expectations and the and unique characteristics of the hotel and local area. Responsibilities QUALIFICATIONS: Ability to perform job function with attention to detail speed and accuracy High School diploma or equivalent and/or experience in a hotel or a related field preferred. Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays Must meet the legal age to serve alcoholic beverages and satisfactorily pass responsible serving course such as TIPs as required by property Must be able to obtain and provide Food Handlers card as required by city/county/state Must be able to evaluate and select among alternative courses of action quickly and accurately. Ability to handle stressful situations in a calm professional manner Understanding of hotel products and guest services Demonstrates a positive attitude and a desire to be of service to others as reflected in willingness to learn new tasks and information provide back-up and support to other team members and respond to guests and co-workers in a positive and optimistic manner. Possess a basic knowledge of food and beverage preparation service standards guest relations and etiquette Ability to produce high quality drinks including but not limited to specialty coffee and tea drinks specialty cocktails and beverage requests as required by hotel. Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing Ability to read comprehend and write simple instructions and/or short correspondence and memos Ability to effectively deal with internal and external customers and staff some of whom will require high levels of patience tact and diplomacy RESPONSIBILITIES: Approach all encounters with guests and employees in an attentive friendly courteous and service oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working. Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Service guests with all food and beverage requirements in a warm friendly courteous and professional manner; ascertain which services could enhance the guests' stay Greet and seat guests at appropriate tables in a timely manner. Ensure quality control of menus with regard to cleanliness and appearance. Clear clean and reset tables/hotel spaces per client request or management instruction Ensuring that bar food and service areas are stocked organized clean and neat and all side work is complete each shift Accommodate any special requests made by a guest or offer appropriate alternatives. Communicate with all departments regarding in house VIPs and any special requests/needs Support all areas of the beverage and food service as necessary including washing dishes by hand and/or placing them in a dishwashing machine restocking dishes glassware utensils pots and pans or other necessary equipment sweeping and mopping floors washing work tables walls refrigerators and meat blocks moving trash and garbage to designated areas Ability to answer the telephone according to standards. Have a complete knowledge of standards of service for receiving a room service order. Have a thorough knowledge of menus and current specials in all applicable departments. Carry out cashiering functions in closing checks and end of shift paperwork. Perform opening and closing procedures and side work duties according to station rotation assignment. Answer questions about the hotel the hotel-brand standards guest expectations the unique characteristics of the hotel local area attractions and things to do Perform any other duties or attend meetings as requested by management. Property Details Experience the best in Bismarck lodging at the Fairfield Inn & Suites Bismarck North. Travelers enjoy our modern & comfortable hotel which is conveniently located near Bismarck State College & the North Dakota State Capitol Building. Guests can gear up for the day by enjoying our complimentary delicious hot breakfast and then hit the links at nearby Pebble Creek or Riverwood Golf Courses. Then, unwind with some retail therapy at the Kirkwood Mall or observe the beauty of nature at the Fort Abraham Lincoln State Park. Families will love our close proximity to Dakota Zoo or Raging Rivers Waterpark too! Business travelers can rest easy with our close proximity to St. Alexius Medical Center & MDU Resource Group or catch up at our 24 hour business center. Whether guests are in town for business or fun, we are the right spot for everyone. At the Fairfield Inn & Suites Bismarck North, our guests are our priority. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
Mar 26, 2024
Full time
Job Summary The Complimentary AM Attendant is responsible for providing the highest quality of service possible to guests in an efficient and courteous manner within the complimentary breakfast area of a hotel. In addition this individual shall be well-versed on the hotel-brand standards guest expectations and the and unique characteristics of the hotel and local area. Responsibilities QUALIFICATIONS: Ability to perform job function with attention to detail speed and accuracy High School diploma or equivalent and/or experience in a hotel or a related field preferred. Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays Must meet the legal age to serve alcoholic beverages and satisfactorily pass responsible serving course such as TIPs as required by property Must be able to obtain and provide Food Handlers card as required by city/county/state Must be able to evaluate and select among alternative courses of action quickly and accurately. Ability to handle stressful situations in a calm professional manner Understanding of hotel products and guest services Demonstrates a positive attitude and a desire to be of service to others as reflected in willingness to learn new tasks and information provide back-up and support to other team members and respond to guests and co-workers in a positive and optimistic manner. Possess a basic knowledge of food and beverage preparation service standards guest relations and etiquette Ability to produce high quality drinks including but not limited to specialty coffee and tea drinks specialty cocktails and beverage requests as required by hotel. Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing Ability to read comprehend and write simple instructions and/or short correspondence and memos Ability to effectively deal with internal and external customers and staff some of whom will require high levels of patience tact and diplomacy RESPONSIBILITIES: Approach all encounters with guests and employees in an attentive friendly courteous and service oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working. Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Service guests with all food and beverage requirements in a warm friendly courteous and professional manner; ascertain which services could enhance the guests' stay Greet and seat guests at appropriate tables in a timely manner. Ensure quality control of menus with regard to cleanliness and appearance. Clear clean and reset tables/hotel spaces per client request or management instruction Ensuring that bar food and service areas are stocked organized clean and neat and all side work is complete each shift Accommodate any special requests made by a guest or offer appropriate alternatives. Communicate with all departments regarding in house VIPs and any special requests/needs Support all areas of the beverage and food service as necessary including washing dishes by hand and/or placing them in a dishwashing machine restocking dishes glassware utensils pots and pans or other necessary equipment sweeping and mopping floors washing work tables walls refrigerators and meat blocks moving trash and garbage to designated areas Ability to answer the telephone according to standards. Have a complete knowledge of standards of service for receiving a room service order. Have a thorough knowledge of menus and current specials in all applicable departments. Carry out cashiering functions in closing checks and end of shift paperwork. Perform opening and closing procedures and side work duties according to station rotation assignment. Answer questions about the hotel the hotel-brand standards guest expectations the unique characteristics of the hotel local area attractions and things to do Perform any other duties or attend meetings as requested by management. Property Details Experience the best in Bismarck lodging at the Fairfield Inn & Suites Bismarck North. Travelers enjoy our modern & comfortable hotel which is conveniently located near Bismarck State College & the North Dakota State Capitol Building. Guests can gear up for the day by enjoying our complimentary delicious hot breakfast and then hit the links at nearby Pebble Creek or Riverwood Golf Courses. Then, unwind with some retail therapy at the Kirkwood Mall or observe the beauty of nature at the Fort Abraham Lincoln State Park. Families will love our close proximity to Dakota Zoo or Raging Rivers Waterpark too! Business travelers can rest easy with our close proximity to St. Alexius Medical Center & MDU Resource Group or catch up at our 24 hour business center. Whether guests are in town for business or fun, we are the right spot for everyone. At the Fairfield Inn & Suites Bismarck North, our guests are our priority. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
Compensation Type Hourly Highgate Hotels Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle. . Location Comfort Inn Sherman 2904 Michelle Dr. Sherman, TX 75092 Overview The Breakfast Attendant is responsible for providing exceptional service to guests in an efficient and courteous manner within the complimentary breakfast area of a hotel. Responsibilities Approach all encounters with guests and employees in an attentive friendly courteous and service oriented manner. Maintain a high standard of personal appearance and grooming which includes wearing the proper uniform and name tag when working Greet and seat guests at appropriate tables in a timely manner Ensure quality control of menus with regard to cleanliness and appearance Clear clean and reset tables/hotel spaces per client request or management instruction Ensure all service areas are stocked organized clean and neat and all side work is complete each shift Accommodate any special requests made by a guest and offer appropriate alternatives when necessary Communicate with all departments regarding in house VIPs Support all areas of the beverage and food service as necessary including washing dishes by hand and/or placing them in a dishwashing machine restocking dishes glassware utensils pots and pans or other necessary equipment sweeping and mopping floors washing work tables walls refrigerators and meat blocks moving trash and garbage to designated areas Have a complete knowledge of standards of service for receiving a room service order Have a thorough knowledge of menus and current specials in all applicable departments Carry out cashiering functions in closing checks and end of shift paperwork Perform opening and closing procedures and side work duties according to station rotation assignment Answer questions about the hotel the hotel-brand standards guest expectations the unique characteristics of the hotel local area attractions and things to do Perform any other duties or attend meetings as requested by management Produce high quality drinks including but not limited to specialty coffee and tea drinks specialty cocktails and beverage requests as required by hotel Qualifications Ability to perform job function with attention to detail speed and accuracy High School diploma or equivalent and/or experience in a hotel or a related field preferred Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays Must meet the legal age to serve alcoholic beverages and satisfactorily pass responsible serving course such as TIPs as required by property Must be able to obtain and provide Food Handlers card as required by city/county/state Must be able to evaluate and select among alternative courses of action quickly and accurately Ability to handle stressful situations in a calm professional manner Understanding of hotel products and guest services Ability to communicate professionally when answering phones and speaking with guests and team members Demonstrates a positive attitude and a desire to be of service to others Possess a basic knowledge of food and beverage preparation service standards, guest relations and etiquette Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing Ability to read comprehend and write simple instructions and/or short correspondence and memos Ability to effectively deal with customers and staff while executing high levels of patience tact and diplomacy Willingness to learn new tasks and information provide back-up and support to other team members and respond to guests and co-workers in a positive and optimistic manner
Mar 26, 2024
Full time
Compensation Type Hourly Highgate Hotels Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle. . Location Comfort Inn Sherman 2904 Michelle Dr. Sherman, TX 75092 Overview The Breakfast Attendant is responsible for providing exceptional service to guests in an efficient and courteous manner within the complimentary breakfast area of a hotel. Responsibilities Approach all encounters with guests and employees in an attentive friendly courteous and service oriented manner. Maintain a high standard of personal appearance and grooming which includes wearing the proper uniform and name tag when working Greet and seat guests at appropriate tables in a timely manner Ensure quality control of menus with regard to cleanliness and appearance Clear clean and reset tables/hotel spaces per client request or management instruction Ensure all service areas are stocked organized clean and neat and all side work is complete each shift Accommodate any special requests made by a guest and offer appropriate alternatives when necessary Communicate with all departments regarding in house VIPs Support all areas of the beverage and food service as necessary including washing dishes by hand and/or placing them in a dishwashing machine restocking dishes glassware utensils pots and pans or other necessary equipment sweeping and mopping floors washing work tables walls refrigerators and meat blocks moving trash and garbage to designated areas Have a complete knowledge of standards of service for receiving a room service order Have a thorough knowledge of menus and current specials in all applicable departments Carry out cashiering functions in closing checks and end of shift paperwork Perform opening and closing procedures and side work duties according to station rotation assignment Answer questions about the hotel the hotel-brand standards guest expectations the unique characteristics of the hotel local area attractions and things to do Perform any other duties or attend meetings as requested by management Produce high quality drinks including but not limited to specialty coffee and tea drinks specialty cocktails and beverage requests as required by hotel Qualifications Ability to perform job function with attention to detail speed and accuracy High School diploma or equivalent and/or experience in a hotel or a related field preferred Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays Must meet the legal age to serve alcoholic beverages and satisfactorily pass responsible serving course such as TIPs as required by property Must be able to obtain and provide Food Handlers card as required by city/county/state Must be able to evaluate and select among alternative courses of action quickly and accurately Ability to handle stressful situations in a calm professional manner Understanding of hotel products and guest services Ability to communicate professionally when answering phones and speaking with guests and team members Demonstrates a positive attitude and a desire to be of service to others Possess a basic knowledge of food and beverage preparation service standards, guest relations and etiquette Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing Ability to read comprehend and write simple instructions and/or short correspondence and memos Ability to effectively deal with customers and staff while executing high levels of patience tact and diplomacy Willingness to learn new tasks and information provide back-up and support to other team members and respond to guests and co-workers in a positive and optimistic manner
HILTON COLLEGE STATION Located less than two miles from the Texas A&M University and Northgate district lies the Hilton College Station and Conference Center. Facility details: 303 guest rooms, more than 27,000 SQ FT of meeting space, The Gallery Bar, The Bell Ranch Restaurant and The Lobby Market THE ROLE Position: Restaurant Server Reports To: Food & Beverage Manager, Restaurant Manager COMPANY OVERVIEW: Valor Hospitality is a leading hotel management company that is a trend setter in the hospitality market. The company is recognized by owners, investors, developers, and guests as an innovative partner to drive revenue and increase profits. We believe that the highest form of compliment is respect for each associate, both as an individual and as a valued part of our organization. We will do our best to encourage communication, and we will listen with an open mind to new ideas. Furthermore, we are dedicated to implementing those ideas, which will result in a higher level of productivity and professionalism. In addition, we are committed to you, and your career advancement and we will provide you the opportunity to be successful. POSITION PROFILE: Ensure that guests have an enjoyable dining experience by providing prompt and courteous food and beverage services to restaurant customers. ESSENTIAL JOB FUNCTION: Greet and take food and drink orders from restaurant customers, serving the orders and accommodating special needs/requests. Remains attentive to the customers throughout the entire dining experience, adhering to or exceeding service standards as established by the restaurant at all times. Complete all restocking and cleaning duties by performing opening and closing side-work as instructed. Memorize menu items, recipes and daily specials in order to answer questions and make recommendation to customers. Maintain cleanliness standards in restaurant, wait- station, and kitchen service area in order to have a clean, presentable and attractive facility and to satisfy state and local health board requirements. Control allocated guest checks by following established check-use procedures and legibly documenting all required information as the customer's order is taken and processed. Receive proper payment from guest and ensures accuracy of guest check and method of payment in order to safeguard customer and company. Attend all pre-meal and departmental meetings in person to enhance communications and gain knowledge of products, service and facility. Respond to customer inquiries and comments in person and on phone by providing timely and knowledgeable information to provide quality customer service. Present a clean and professional appearance at all times. Maintain a friendly, cheerful and courteous demeanor always. Able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. Perform other duties as assigned, requested or deemed necessary by management. DESIRED SKILLS AND QUALIFICATIONS: Education: High school education or equivalent experience. Experience: Three - six months in a food/beverage services environment or establishment. Skills and Abilities: Must have vision ability to clearly see detailed guest checks, computer print outs, written instructions and to observe entire restaurant in dimly lit conditions. Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages. Able to read, speak and understand English. Able to lift, push, carry 20 - 40 lbs. Stand continuously for long periods of time. Communicate information and hotel services to management, staff and guests. BENEFITS PACKAGE Competitive Salary Daily Pay! Team Member Hotel Discount Program Uniforms Provided for most positions Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options Paid PTO beginning after ninety (90) days of employment 401k with employer match Team Member Awards and Recognition programs throughout the year Food and Beverage Discounts Tuition Reimbursement Please visit to learn more about our existing hotels, other exciting job opportunities and our company.
Mar 25, 2024
Full time
HILTON COLLEGE STATION Located less than two miles from the Texas A&M University and Northgate district lies the Hilton College Station and Conference Center. Facility details: 303 guest rooms, more than 27,000 SQ FT of meeting space, The Gallery Bar, The Bell Ranch Restaurant and The Lobby Market THE ROLE Position: Restaurant Server Reports To: Food & Beverage Manager, Restaurant Manager COMPANY OVERVIEW: Valor Hospitality is a leading hotel management company that is a trend setter in the hospitality market. The company is recognized by owners, investors, developers, and guests as an innovative partner to drive revenue and increase profits. We believe that the highest form of compliment is respect for each associate, both as an individual and as a valued part of our organization. We will do our best to encourage communication, and we will listen with an open mind to new ideas. Furthermore, we are dedicated to implementing those ideas, which will result in a higher level of productivity and professionalism. In addition, we are committed to you, and your career advancement and we will provide you the opportunity to be successful. POSITION PROFILE: Ensure that guests have an enjoyable dining experience by providing prompt and courteous food and beverage services to restaurant customers. ESSENTIAL JOB FUNCTION: Greet and take food and drink orders from restaurant customers, serving the orders and accommodating special needs/requests. Remains attentive to the customers throughout the entire dining experience, adhering to or exceeding service standards as established by the restaurant at all times. Complete all restocking and cleaning duties by performing opening and closing side-work as instructed. Memorize menu items, recipes and daily specials in order to answer questions and make recommendation to customers. Maintain cleanliness standards in restaurant, wait- station, and kitchen service area in order to have a clean, presentable and attractive facility and to satisfy state and local health board requirements. Control allocated guest checks by following established check-use procedures and legibly documenting all required information as the customer's order is taken and processed. Receive proper payment from guest and ensures accuracy of guest check and method of payment in order to safeguard customer and company. Attend all pre-meal and departmental meetings in person to enhance communications and gain knowledge of products, service and facility. Respond to customer inquiries and comments in person and on phone by providing timely and knowledgeable information to provide quality customer service. Present a clean and professional appearance at all times. Maintain a friendly, cheerful and courteous demeanor always. Able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. Perform other duties as assigned, requested or deemed necessary by management. DESIRED SKILLS AND QUALIFICATIONS: Education: High school education or equivalent experience. Experience: Three - six months in a food/beverage services environment or establishment. Skills and Abilities: Must have vision ability to clearly see detailed guest checks, computer print outs, written instructions and to observe entire restaurant in dimly lit conditions. Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages. Able to read, speak and understand English. Able to lift, push, carry 20 - 40 lbs. Stand continuously for long periods of time. Communicate information and hotel services to management, staff and guests. BENEFITS PACKAGE Competitive Salary Daily Pay! Team Member Hotel Discount Program Uniforms Provided for most positions Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options Paid PTO beginning after ninety (90) days of employment 401k with employer match Team Member Awards and Recognition programs throughout the year Food and Beverage Discounts Tuition Reimbursement Please visit to learn more about our existing hotels, other exciting job opportunities and our company.
Compensation Type Hourly Highgate Hotels Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location Holiday Inn Express Lawton 209 SE Interstate Dr.Lawton, OK 73501 Overview The Breakfast Attendant is responsible for providing exceptional service to guests in an efficient and courteous manner within the complimentary breakfast area of a hotel. Responsibilities Approach all encounters with guests and employees in an attentive friendly courteous and service oriented manner. Maintain a high standard of personal appearance and grooming which includes wearing the proper uniform and name tag when working Greet and seat guests at appropriate tables in a timely manner Ensure quality control of menus with regard to cleanliness and appearance Clear clean and reset tables/hotel spaces per client request or management instruction Ensure all service areas are stocked organized clean and neat and all side work is complete each shift Accommodate any special requests made by a guest and offer appropriate alternatives when necessary Communicate with all departments regarding in house VIPs Support all areas of the beverage and food service as necessary including washing dishes by hand and/or placing them in a dishwashing machine restocking dishes glassware utensils pots and pans or other necessary equipment sweeping and mopping floors washing work tables walls refrigerators and meat blocks moving trash and garbage to designated areas Have a complete knowledge of standards of service for receiving a room service order Have a thorough knowledge of menus and current specials in all applicable departments Carry out cashiering functions in closing checks and end of shift paperwork Perform opening and closing procedures and side work duties according to station rotation assignment Answer questions about the hotel the hotel-brand standards guest expectations the unique characteristics of the hotel local area attractions and things to do Perform any other duties or attend meetings as requested by management Produce high quality drinks including but not limited to specialty coffee and tea drinks specialty cocktails and beverage requests as required by hotel Qualifications Ability to perform job function with attention to detail speed and accuracy High School diploma or equivalent and/or experience in a hotel or a related field preferred Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays Must meet the legal age to serve alcoholic beverages and satisfactorily pass responsible serving course such as TIPs as required by property Must be able to obtain and provide Food Handlers card as required by city/county/state Must be able to evaluate and select among alternative courses of action quickly and accurately Ability to handle stressful situations in a calm professional manner Understanding of hotel products and guest services Ability to communicate professionally when answering phones and speaking with guests and team members Demonstrates a positive attitude and a desire to be of service to others Possess a basic knowledge of food and beverage preparation service standards, guest relations and etiquette Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing Ability to read comprehend and write simple instructions and/or short correspondence and memos Ability to effectively deal with customers and staff while executing high levels of patience tact and diplomacy Willingness to learn new tasks and information provide back-up and support to other team members and respond to guests and co-workers in a positive and optimistic manner
Mar 25, 2024
Full time
Compensation Type Hourly Highgate Hotels Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location Holiday Inn Express Lawton 209 SE Interstate Dr.Lawton, OK 73501 Overview The Breakfast Attendant is responsible for providing exceptional service to guests in an efficient and courteous manner within the complimentary breakfast area of a hotel. Responsibilities Approach all encounters with guests and employees in an attentive friendly courteous and service oriented manner. Maintain a high standard of personal appearance and grooming which includes wearing the proper uniform and name tag when working Greet and seat guests at appropriate tables in a timely manner Ensure quality control of menus with regard to cleanliness and appearance Clear clean and reset tables/hotel spaces per client request or management instruction Ensure all service areas are stocked organized clean and neat and all side work is complete each shift Accommodate any special requests made by a guest and offer appropriate alternatives when necessary Communicate with all departments regarding in house VIPs Support all areas of the beverage and food service as necessary including washing dishes by hand and/or placing them in a dishwashing machine restocking dishes glassware utensils pots and pans or other necessary equipment sweeping and mopping floors washing work tables walls refrigerators and meat blocks moving trash and garbage to designated areas Have a complete knowledge of standards of service for receiving a room service order Have a thorough knowledge of menus and current specials in all applicable departments Carry out cashiering functions in closing checks and end of shift paperwork Perform opening and closing procedures and side work duties according to station rotation assignment Answer questions about the hotel the hotel-brand standards guest expectations the unique characteristics of the hotel local area attractions and things to do Perform any other duties or attend meetings as requested by management Produce high quality drinks including but not limited to specialty coffee and tea drinks specialty cocktails and beverage requests as required by hotel Qualifications Ability to perform job function with attention to detail speed and accuracy High School diploma or equivalent and/or experience in a hotel or a related field preferred Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays Must meet the legal age to serve alcoholic beverages and satisfactorily pass responsible serving course such as TIPs as required by property Must be able to obtain and provide Food Handlers card as required by city/county/state Must be able to evaluate and select among alternative courses of action quickly and accurately Ability to handle stressful situations in a calm professional manner Understanding of hotel products and guest services Ability to communicate professionally when answering phones and speaking with guests and team members Demonstrates a positive attitude and a desire to be of service to others Possess a basic knowledge of food and beverage preparation service standards, guest relations and etiquette Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing Ability to read comprehend and write simple instructions and/or short correspondence and memos Ability to effectively deal with customers and staff while executing high levels of patience tact and diplomacy Willingness to learn new tasks and information provide back-up and support to other team members and respond to guests and co-workers in a positive and optimistic manner
Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Comfort Inn McAlester 650 S George Nigh Expressway McAlester, OK 74501 Overview: The Breakfast Attendant is responsible for providing exceptional service to guests in an efficient and courteous manner within the complimentary breakfast area of a hotel. Responsibilities: Approach all encounters with guests and employees in an attentive friendly courteous and service oriented manner. Maintain a high standard of personal appearance and grooming which includes wearing the proper uniform and name tag when working Greet and seat guests at appropriate tables in a timely manner Ensure quality control of menus with regard to cleanliness and appearance Clear clean and reset tables/hotel spaces per client request or management instruction Ensure all service areas are stocked organized clean and neat and all side work is complete each shift Accommodate any special requests made by a guest and offer appropriate alternatives when necessary Communicate with all departments regarding in house VIPs Support all areas of the beverage and food service as necessary including washing dishes by hand and/or placing them in a dishwashing machine restocking dishes glassware utensils pots and pans or other necessary equipment sweeping and mopping floors washing work tables walls refrigerators and meat blocks moving trash and garbage to designated areas Have a complete knowledge of standards of service for receiving a room service order Have a thorough knowledge of menus and current specials in all applicable departments Carry out cashiering functions in closing checks and end of shift paperwork Perform opening and closing procedures and side work duties according to station rotation assignment Answer questions about the hotel the hotel-brand standards guest expectations the unique characteristics of the hotel local area attractions and things to do Perform any other duties or attend meetings as requested by management Produce high quality drinks including but not limited to specialty coffee and tea drinks specialty cocktails and beverage requests as required by hotel Qualifications: Ability to perform job function with attention to detail speed and accuracy High School diploma or equivalent and/or experience in a hotel or a related field preferred Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays Must meet the legal age to serve alcoholic beverages and satisfactorily pass responsible serving course such as TIPs as required by property Must be able to obtain and provide Food Handlers card as required by city/county/state Must be able to evaluate and select among alternative courses of action quickly and accurately Ability to handle stressful situations in a calm professional manner Understanding of hotel products and guest services Ability to communicate professionally when answering phones and speaking with guests and team members Demonstrates a positive attitude and a desire to be of service to others Possess a basic knowledge of food and beverage preparation service standards, guest relations and etiquette Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing Ability to read comprehend and write simple instructions and/or short correspondence and memos Ability to effectively deal with customers and staff while executing high levels of patience tact and diplomacy Willingness to learn new tasks and information provide back-up and support to other team members and respond to guests and co-workers in a positive and optimistic manner
Mar 23, 2024
Full time
Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Comfort Inn McAlester 650 S George Nigh Expressway McAlester, OK 74501 Overview: The Breakfast Attendant is responsible for providing exceptional service to guests in an efficient and courteous manner within the complimentary breakfast area of a hotel. Responsibilities: Approach all encounters with guests and employees in an attentive friendly courteous and service oriented manner. Maintain a high standard of personal appearance and grooming which includes wearing the proper uniform and name tag when working Greet and seat guests at appropriate tables in a timely manner Ensure quality control of menus with regard to cleanliness and appearance Clear clean and reset tables/hotel spaces per client request or management instruction Ensure all service areas are stocked organized clean and neat and all side work is complete each shift Accommodate any special requests made by a guest and offer appropriate alternatives when necessary Communicate with all departments regarding in house VIPs Support all areas of the beverage and food service as necessary including washing dishes by hand and/or placing them in a dishwashing machine restocking dishes glassware utensils pots and pans or other necessary equipment sweeping and mopping floors washing work tables walls refrigerators and meat blocks moving trash and garbage to designated areas Have a complete knowledge of standards of service for receiving a room service order Have a thorough knowledge of menus and current specials in all applicable departments Carry out cashiering functions in closing checks and end of shift paperwork Perform opening and closing procedures and side work duties according to station rotation assignment Answer questions about the hotel the hotel-brand standards guest expectations the unique characteristics of the hotel local area attractions and things to do Perform any other duties or attend meetings as requested by management Produce high quality drinks including but not limited to specialty coffee and tea drinks specialty cocktails and beverage requests as required by hotel Qualifications: Ability to perform job function with attention to detail speed and accuracy High School diploma or equivalent and/or experience in a hotel or a related field preferred Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays Must meet the legal age to serve alcoholic beverages and satisfactorily pass responsible serving course such as TIPs as required by property Must be able to obtain and provide Food Handlers card as required by city/county/state Must be able to evaluate and select among alternative courses of action quickly and accurately Ability to handle stressful situations in a calm professional manner Understanding of hotel products and guest services Ability to communicate professionally when answering phones and speaking with guests and team members Demonstrates a positive attitude and a desire to be of service to others Possess a basic knowledge of food and beverage preparation service standards, guest relations and etiquette Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing Ability to read comprehend and write simple instructions and/or short correspondence and memos Ability to effectively deal with customers and staff while executing high levels of patience tact and diplomacy Willingness to learn new tasks and information provide back-up and support to other team members and respond to guests and co-workers in a positive and optimistic manner
La Quinta Jacksonville - Butler Blvd.
Jacksonville, Florida
Compensation Type Hourly Highgate Hotels Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle. . Location La Quinta Jacksonville - Butler Blvd. 4686 Lenoir Avenue SouthJacksonville, FL 32216 Overview The Breakfast Attendant is responsible for providing exceptional service to guests in an efficient and courteous manner within the complimentary breakfast area of a hotel. Responsibilities Approach all encounters with guests and employees in an attentive friendly courteous and service oriented manner. Maintain a high standard of personal appearance and grooming which includes wearing the proper uniform and name tag when working Greet and seat guests at appropriate tables in a timely manner Ensure quality control of menus with regard to cleanliness and appearance Clear clean and reset tables/hotel spaces per client request or management instruction Ensure all service areas are stocked organized clean and neat and all side work is complete each shift Accommodate any special requests made by a guest and offer appropriate alternatives when necessary Communicate with all departments regarding in house VIPs Support all areas of the beverage and food service as necessary including washing dishes by hand and/or placing them in a dishwashing machine restocking dishes glassware utensils pots and pans or other necessary equipment sweeping and mopping floors washing work tables walls refrigerators and meat blocks moving trash and garbage to designated areas Have a complete knowledge of standards of service for receiving a room service order Have a thorough knowledge of menus and current specials in all applicable departments Carry out cashiering functions in closing checks and end of shift paperwork Perform opening and closing procedures and side work duties according to station rotation assignment Answer questions about the hotel the hotel-brand standards guest expectations the unique characteristics of the hotel local area attractions and things to do Perform any other duties or attend meetings as requested by management Produce high quality drinks including but not limited to specialty coffee and tea drinks specialty cocktails and beverage requests as required by hotel Qualifications Ability to perform job function with attention to detail speed and accuracy High School diploma or equivalent and/or experience in a hotel or a related field preferred Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays Must meet the legal age to serve alcoholic beverages and satisfactorily pass responsible serving course such as TIPs as required by property Must be able to obtain and provide Food Handlers card as required by city/county/state Must be able to evaluate and select among alternative courses of action quickly and accurately Ability to handle stressful situations in a calm professional manner Understanding of hotel products and guest services Ability to communicate professionally when answering phones and speaking with guests and team members Demonstrates a positive attitude and a desire to be of service to others Possess a basic knowledge of food and beverage preparation service standards, guest relations and etiquette Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing Ability to read comprehend and write simple instructions and/or short correspondence and memos Ability to effectively deal with customers and staff while executing high levels of patience tact and diplomacy Willingness to learn new tasks and information provide back-up and support to other team members and respond to guests and co-workers in a positive and optimistic manner
Mar 23, 2024
Full time
Compensation Type Hourly Highgate Hotels Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle. . Location La Quinta Jacksonville - Butler Blvd. 4686 Lenoir Avenue SouthJacksonville, FL 32216 Overview The Breakfast Attendant is responsible for providing exceptional service to guests in an efficient and courteous manner within the complimentary breakfast area of a hotel. Responsibilities Approach all encounters with guests and employees in an attentive friendly courteous and service oriented manner. Maintain a high standard of personal appearance and grooming which includes wearing the proper uniform and name tag when working Greet and seat guests at appropriate tables in a timely manner Ensure quality control of menus with regard to cleanliness and appearance Clear clean and reset tables/hotel spaces per client request or management instruction Ensure all service areas are stocked organized clean and neat and all side work is complete each shift Accommodate any special requests made by a guest and offer appropriate alternatives when necessary Communicate with all departments regarding in house VIPs Support all areas of the beverage and food service as necessary including washing dishes by hand and/or placing them in a dishwashing machine restocking dishes glassware utensils pots and pans or other necessary equipment sweeping and mopping floors washing work tables walls refrigerators and meat blocks moving trash and garbage to designated areas Have a complete knowledge of standards of service for receiving a room service order Have a thorough knowledge of menus and current specials in all applicable departments Carry out cashiering functions in closing checks and end of shift paperwork Perform opening and closing procedures and side work duties according to station rotation assignment Answer questions about the hotel the hotel-brand standards guest expectations the unique characteristics of the hotel local area attractions and things to do Perform any other duties or attend meetings as requested by management Produce high quality drinks including but not limited to specialty coffee and tea drinks specialty cocktails and beverage requests as required by hotel Qualifications Ability to perform job function with attention to detail speed and accuracy High School diploma or equivalent and/or experience in a hotel or a related field preferred Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays Must meet the legal age to serve alcoholic beverages and satisfactorily pass responsible serving course such as TIPs as required by property Must be able to obtain and provide Food Handlers card as required by city/county/state Must be able to evaluate and select among alternative courses of action quickly and accurately Ability to handle stressful situations in a calm professional manner Understanding of hotel products and guest services Ability to communicate professionally when answering phones and speaking with guests and team members Demonstrates a positive attitude and a desire to be of service to others Possess a basic knowledge of food and beverage preparation service standards, guest relations and etiquette Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing Ability to read comprehend and write simple instructions and/or short correspondence and memos Ability to effectively deal with customers and staff while executing high levels of patience tact and diplomacy Willingness to learn new tasks and information provide back-up and support to other team members and respond to guests and co-workers in a positive and optimistic manner
Job Summary The Complimentary AM Attendant is responsible for providing the highest quality of service possible to guests in an efficient and courteous manner within the complimentary breakfast area of a hotel. In addition this individual shall be well-versed on the hotel-brand standards guest expectations and the and unique characteristics of the hotel and local area. Responsibilities QUALIFICATIONS: Ability to perform job function with attention to detail speed and accuracy High School diploma or equivalent and/or experience in a hotel or a related field preferred. Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays Must meet the legal age to serve alcoholic beverages and satisfactorily pass responsible serving course such as TIPs as required by property Must be able to obtain and provide Food Handlers card as required by city/county/state Must be able to evaluate and select among alternative courses of action quickly and accurately. Ability to handle stressful situations in a calm professional manner Understanding of hotel products and guest services Demonstrates a positive attitude and a desire to be of service to others as reflected in willingness to learn new tasks and information provide back-up and support to other team members and respond to guests and co-workers in a positive and optimistic manner. Possess a basic knowledge of food and beverage preparation service standards guest relations and etiquette Ability to produce high quality drinks including but not limited to specialty coffee and tea drinks specialty cocktails and beverage requests as required by hotel. Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing Ability to read comprehend and write simple instructions and/or short correspondence and memos Ability to effectively deal with internal and external customers and staff some of whom will require high levels of patience tact and diplomacy RESPONSIBILITIES: Approach all encounters with guests and employees in an attentive friendly courteous and service oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working. Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Service guests with all food and beverage requirements in a warm friendly courteous and professional manner; ascertain which services could enhance the guests' stay Greet and seat guests at appropriate tables in a timely manner. Ensure quality control of menus with regard to cleanliness and appearance. Clear clean and reset tables/hotel spaces per client request or management instruction Ensuring that bar food and service areas are stocked organized clean and neat and all side work is complete each shift Accommodate any special requests made by a guest or offer appropriate alternatives. Communicate with all departments regarding in house VIPs and any special requests/needs Support all areas of the beverage and food service as necessary including washing dishes by hand and/or placing them in a dishwashing machine restocking dishes glassware utensils pots and pans or other necessary equipment sweeping and mopping floors washing work tables walls refrigerators and meat blocks moving trash and garbage to designated areas Ability to answer the telephone according to standards. Have a complete knowledge of standards of service for receiving a room service order. Have a thorough knowledge of menus and current specials in all applicable departments. Carry out cashiering functions in closing checks and end of shift paperwork. Perform opening and closing procedures and side work duties according to station rotation assignment. Answer questions about the hotel the hotel-brand standards guest expectations the unique characteristics of the hotel local area attractions and things to do Perform any other duties or attend meetings as requested by management. Property Details The Fairfield Inn & Suites Holland hotel is located in Holland, MI near the Westshore Mall and the Dutch Village. It's easy to experience everything that the Holland area has to offer while staying at our Marriott hotel. Travelers can see the exhibits at the Holland Museum, explore the Holland State Park and the Saugatuck Dunes State Park, or visit nearby Grand Valley State University and Hope College. Always fresh and clean, our Holland hotel guest rooms are full of amenities to keep visitors comfortable and rested. Guests can start their day with our complimentary hot breakfast daily, stay in touch using our free WiFi, and relax and let the stress fall away in our refreshing indoor pool and hot tub or spend some time in our 24 hour fitness center. At the Fairfield Inn & Suites Holland, our guests are our priority. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
Mar 23, 2024
Full time
Job Summary The Complimentary AM Attendant is responsible for providing the highest quality of service possible to guests in an efficient and courteous manner within the complimentary breakfast area of a hotel. In addition this individual shall be well-versed on the hotel-brand standards guest expectations and the and unique characteristics of the hotel and local area. Responsibilities QUALIFICATIONS: Ability to perform job function with attention to detail speed and accuracy High School diploma or equivalent and/or experience in a hotel or a related field preferred. Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays Must meet the legal age to serve alcoholic beverages and satisfactorily pass responsible serving course such as TIPs as required by property Must be able to obtain and provide Food Handlers card as required by city/county/state Must be able to evaluate and select among alternative courses of action quickly and accurately. Ability to handle stressful situations in a calm professional manner Understanding of hotel products and guest services Demonstrates a positive attitude and a desire to be of service to others as reflected in willingness to learn new tasks and information provide back-up and support to other team members and respond to guests and co-workers in a positive and optimistic manner. Possess a basic knowledge of food and beverage preparation service standards guest relations and etiquette Ability to produce high quality drinks including but not limited to specialty coffee and tea drinks specialty cocktails and beverage requests as required by hotel. Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing Ability to read comprehend and write simple instructions and/or short correspondence and memos Ability to effectively deal with internal and external customers and staff some of whom will require high levels of patience tact and diplomacy RESPONSIBILITIES: Approach all encounters with guests and employees in an attentive friendly courteous and service oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working. Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Service guests with all food and beverage requirements in a warm friendly courteous and professional manner; ascertain which services could enhance the guests' stay Greet and seat guests at appropriate tables in a timely manner. Ensure quality control of menus with regard to cleanliness and appearance. Clear clean and reset tables/hotel spaces per client request or management instruction Ensuring that bar food and service areas are stocked organized clean and neat and all side work is complete each shift Accommodate any special requests made by a guest or offer appropriate alternatives. Communicate with all departments regarding in house VIPs and any special requests/needs Support all areas of the beverage and food service as necessary including washing dishes by hand and/or placing them in a dishwashing machine restocking dishes glassware utensils pots and pans or other necessary equipment sweeping and mopping floors washing work tables walls refrigerators and meat blocks moving trash and garbage to designated areas Ability to answer the telephone according to standards. Have a complete knowledge of standards of service for receiving a room service order. Have a thorough knowledge of menus and current specials in all applicable departments. Carry out cashiering functions in closing checks and end of shift paperwork. Perform opening and closing procedures and side work duties according to station rotation assignment. Answer questions about the hotel the hotel-brand standards guest expectations the unique characteristics of the hotel local area attractions and things to do Perform any other duties or attend meetings as requested by management. Property Details The Fairfield Inn & Suites Holland hotel is located in Holland, MI near the Westshore Mall and the Dutch Village. It's easy to experience everything that the Holland area has to offer while staying at our Marriott hotel. Travelers can see the exhibits at the Holland Museum, explore the Holland State Park and the Saugatuck Dunes State Park, or visit nearby Grand Valley State University and Hope College. Always fresh and clean, our Holland hotel guest rooms are full of amenities to keep visitors comfortable and rested. Guests can start their day with our complimentary hot breakfast daily, stay in touch using our free WiFi, and relax and let the stress fall away in our refreshing indoor pool and hot tub or spend some time in our 24 hour fitness center. At the Fairfield Inn & Suites Holland, our guests are our priority. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
Compass Hotel by Margaritaville, Medford, Oregon NOW OPEN - THE PACIFIC NORTHWEST WELCOMES MARGARITAVILLE'S NEWEST HOTEL CONCEPT The breathtaking beauty found in the forests and lakes of Oregon and the Rogue Valley provides a perfect backdrop to Margaritaville's newest hotel, Compass by Margaritaville. Medford is the gateway to Oregon's wine country and visitors will appreciate sampling the region's finest vintages along with the convenient nearby golf course and sports park. Located near Harry & David headquarters, the Compass Hotel provides an island-inspired paradise for travelers searching for the Margaritaville state of mind. This new hotel features an outdoor pool and 111 guest rooms with signature bedding and casual comforts that are ready to help guests relax, rejuvenate and escape the every day. Enjoy signature dining concepts such as 5 o'Clock Somewhere and complimentary breakfast. This is a Hotel Laundry Attendant position with a small company managed by a cohesive team of professional that is looking to increase our capability. This position earns a competitive wage of $15.75/hourly, depending on experience. We provide outstanding benefits, including health, dental, vision, disability and life insurance programs; paid time off; 401(k) plan with company match; employee assistance program; employee wellness incentives; direct deposit; and discounted meal programs. A DAY IN THE LIFE OF A HOTEL LAUNDRY ATTENDANT The Laundry Attendant is responsible for maintaining a constant supply of clean linens for the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Role Accountabilities & Expectations: Provide exceptional customer service to all hotel guests, making their stay as comfortable and accommodating as possible while achieving team and brand goals. Perform all stages of linen processing, including, but not limited to, collecting, transporting, sorting, weighing, loading and unloading (washers, dryers and chutes), ironing, folding, storing and delivering. Maintain cleanliness of laundry machinery and laundry area. Maintain stock levels. Respond to guest service issues in a timely, friendly and efficient manner. Perform additional laundry services, as needed. Perform any other job related duties as assigned. QUALIFICATIONS FOR A LAUNDRY ATTENDANT High school degree or GED preferred. Six (6) months hotel laundry experience; or equivalent combination of education and experience preferred. Ability to perform job functions with attention to detail, speed and accuracy. Basic ability to comprehend English language sufficient to understand information such as labels and instructions and basic guest requests. Ability to work day shifts, holidays, Monday through Friday, night shifts and weekends. Must pass and remain in compliance with drug free workplace policies. PHYSICAL REQUIREMENTS (as required by OSHA and ADA) Must be able to spend 100% of working time standing, walking and reaching. Ability to move throughout the hotel (standing, walking, kneeling and bending) for extended periods of time. Ability to make repeated and continued movements of the shoulders, elbows and hands (below waist and overhead movements). Maintaining body equilibrium to prevent falling while walking, standing or crouching in narrow, slippery or erratically moving surfaces. Climbing and ascending or descending ladders, stairs and ramps. Must be able to carry loads greater than 25 pounds and exert up to 50 pounds of force occasionally, and/or up to 35 pounds of force frequently. Hearing sounds at normal speaking levels with or without correction. Specific vision abilities include close, distance, color, peripheral, depth perception and the ability to adjust focus. Are you attentive to detail, want to work hard and be rewarded for it? Can you balance multiple tasks while adapting to an evolving market? Are you self-confident, reliable and responsible? Do you have good problem-solving abilities and verbal/written communication skills? If yes, you might just be perfect for this Hotel Laundry Attendant position! ARE YOU READY TO JOIN OUR TEAM? If you feel that you would be right for this Hotel Laundry Attendant job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you! Location: 97501
Mar 23, 2024
Full time
Compass Hotel by Margaritaville, Medford, Oregon NOW OPEN - THE PACIFIC NORTHWEST WELCOMES MARGARITAVILLE'S NEWEST HOTEL CONCEPT The breathtaking beauty found in the forests and lakes of Oregon and the Rogue Valley provides a perfect backdrop to Margaritaville's newest hotel, Compass by Margaritaville. Medford is the gateway to Oregon's wine country and visitors will appreciate sampling the region's finest vintages along with the convenient nearby golf course and sports park. Located near Harry & David headquarters, the Compass Hotel provides an island-inspired paradise for travelers searching for the Margaritaville state of mind. This new hotel features an outdoor pool and 111 guest rooms with signature bedding and casual comforts that are ready to help guests relax, rejuvenate and escape the every day. Enjoy signature dining concepts such as 5 o'Clock Somewhere and complimentary breakfast. This is a Hotel Laundry Attendant position with a small company managed by a cohesive team of professional that is looking to increase our capability. This position earns a competitive wage of $15.75/hourly, depending on experience. We provide outstanding benefits, including health, dental, vision, disability and life insurance programs; paid time off; 401(k) plan with company match; employee assistance program; employee wellness incentives; direct deposit; and discounted meal programs. A DAY IN THE LIFE OF A HOTEL LAUNDRY ATTENDANT The Laundry Attendant is responsible for maintaining a constant supply of clean linens for the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Role Accountabilities & Expectations: Provide exceptional customer service to all hotel guests, making their stay as comfortable and accommodating as possible while achieving team and brand goals. Perform all stages of linen processing, including, but not limited to, collecting, transporting, sorting, weighing, loading and unloading (washers, dryers and chutes), ironing, folding, storing and delivering. Maintain cleanliness of laundry machinery and laundry area. Maintain stock levels. Respond to guest service issues in a timely, friendly and efficient manner. Perform additional laundry services, as needed. Perform any other job related duties as assigned. QUALIFICATIONS FOR A LAUNDRY ATTENDANT High school degree or GED preferred. Six (6) months hotel laundry experience; or equivalent combination of education and experience preferred. Ability to perform job functions with attention to detail, speed and accuracy. Basic ability to comprehend English language sufficient to understand information such as labels and instructions and basic guest requests. Ability to work day shifts, holidays, Monday through Friday, night shifts and weekends. Must pass and remain in compliance with drug free workplace policies. PHYSICAL REQUIREMENTS (as required by OSHA and ADA) Must be able to spend 100% of working time standing, walking and reaching. Ability to move throughout the hotel (standing, walking, kneeling and bending) for extended periods of time. Ability to make repeated and continued movements of the shoulders, elbows and hands (below waist and overhead movements). Maintaining body equilibrium to prevent falling while walking, standing or crouching in narrow, slippery or erratically moving surfaces. Climbing and ascending or descending ladders, stairs and ramps. Must be able to carry loads greater than 25 pounds and exert up to 50 pounds of force occasionally, and/or up to 35 pounds of force frequently. Hearing sounds at normal speaking levels with or without correction. Specific vision abilities include close, distance, color, peripheral, depth perception and the ability to adjust focus. Are you attentive to detail, want to work hard and be rewarded for it? Can you balance multiple tasks while adapting to an evolving market? Are you self-confident, reliable and responsible? Do you have good problem-solving abilities and verbal/written communication skills? If yes, you might just be perfect for this Hotel Laundry Attendant position! ARE YOU READY TO JOIN OUR TEAM? If you feel that you would be right for this Hotel Laundry Attendant job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you! Location: 97501
Job Summary The Complimentary AM Attendant is responsible for providing the highest quality of service possible to guests in an efficient and courteous manner within the complimentary breakfast area of a hotel. In addition this individual shall be well-versed on the hotel-brand standards guest expectations and the and unique characteristics of the hotel and local area. Responsibilities QUALIFICATIONS: Ability to perform job function with attention to detail speed and accuracy High School diploma or equivalent and/or experience in a hotel or a related field preferred. Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays Must meet the legal age to serve alcoholic beverages and satisfactorily pass responsible serving course such as TIPs as required by property Must be able to obtain and provide Food Handlers card as required by city/county/state Must be able to evaluate and select among alternative courses of action quickly and accurately. Ability to handle stressful situations in a calm professional manner Understanding of hotel products and guest services Demonstrates a positive attitude and a desire to be of service to others as reflected in willingness to learn new tasks and information provide back-up and support to other team members and respond to guests and co-workers in a positive and optimistic manner. Possess a basic knowledge of food and beverage preparation service standards guest relations and etiquette Ability to produce high quality drinks including but not limited to specialty coffee and tea drinks specialty cocktails and beverage requests as required by hotel. Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing Ability to read comprehend and write simple instructions and/or short correspondence and memos Ability to effectively deal with internal and external customers and staff some of whom will require high levels of patience tact and diplomacy RESPONSIBILITIES: Approach all encounters with guests and employees in an attentive friendly courteous and service oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working. Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Service guests with all food and beverage requirements in a warm friendly courteous and professional manner; ascertain which services could enhance the guests' stay Greet and seat guests at appropriate tables in a timely manner. Ensure quality control of menus with regard to cleanliness and appearance. Clear clean and reset tables/hotel spaces per client request or management instruction Ensuring that bar food and service areas are stocked organized clean and neat and all side work is complete each shift Accommodate any special requests made by a guest or offer appropriate alternatives. Communicate with all departments regarding in house VIPs and any special requests/needs Support all areas of the beverage and food service as necessary including washing dishes by hand and/or placing them in a dishwashing machine restocking dishes glassware utensils pots and pans or other necessary equipment sweeping and mopping floors washing work tables walls refrigerators and meat blocks moving trash and garbage to designated areas Ability to answer the telephone according to standards. Have a complete knowledge of standards of service for receiving a room service order. Have a thorough knowledge of menus and current specials in all applicable departments. Carry out cashiering functions in closing checks and end of shift paperwork. Perform opening and closing procedures and side work duties according to station rotation assignment. Answer questions about the hotel the hotel-brand standards guest expectations the unique characteristics of the hotel local area attractions and things to do Perform any other duties or attend meetings as requested by management. Property Details Just two miles from the Dallas/Fort Worth International Airport, the Embassy Suites by Hilton Dallas DFW Airport South hotel is the ideal choice for guests stopping in Dallas or on a longer vacation. This newly renovated all-suite Irving, TX hotel features a 10-story atrium with a stunning waterfall surrounded by beautifully decorated lounge areas. The atrium is also home to excellent hotel dining where guests can access the free made-to-order breakfast every morning. We offer a delicious meal at Capistrano's, the on-site hotel restaurant, or grab snacks at the complimentary Evening Reception. Our hotel offers spacious two-room hotel suites equipped with amenities to help guests make the most of their stay in Dallas. Guests can relax in the comfortable master bedroom and watch a movie on one of two HDTVs. They can work out in the fully equipped Embassy Suites Fitness Center or swim laps in the indoor pool. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
Mar 23, 2024
Full time
Job Summary The Complimentary AM Attendant is responsible for providing the highest quality of service possible to guests in an efficient and courteous manner within the complimentary breakfast area of a hotel. In addition this individual shall be well-versed on the hotel-brand standards guest expectations and the and unique characteristics of the hotel and local area. Responsibilities QUALIFICATIONS: Ability to perform job function with attention to detail speed and accuracy High School diploma or equivalent and/or experience in a hotel or a related field preferred. Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays Must meet the legal age to serve alcoholic beverages and satisfactorily pass responsible serving course such as TIPs as required by property Must be able to obtain and provide Food Handlers card as required by city/county/state Must be able to evaluate and select among alternative courses of action quickly and accurately. Ability to handle stressful situations in a calm professional manner Understanding of hotel products and guest services Demonstrates a positive attitude and a desire to be of service to others as reflected in willingness to learn new tasks and information provide back-up and support to other team members and respond to guests and co-workers in a positive and optimistic manner. Possess a basic knowledge of food and beverage preparation service standards guest relations and etiquette Ability to produce high quality drinks including but not limited to specialty coffee and tea drinks specialty cocktails and beverage requests as required by hotel. Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing Ability to read comprehend and write simple instructions and/or short correspondence and memos Ability to effectively deal with internal and external customers and staff some of whom will require high levels of patience tact and diplomacy RESPONSIBILITIES: Approach all encounters with guests and employees in an attentive friendly courteous and service oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working. Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Service guests with all food and beverage requirements in a warm friendly courteous and professional manner; ascertain which services could enhance the guests' stay Greet and seat guests at appropriate tables in a timely manner. Ensure quality control of menus with regard to cleanliness and appearance. Clear clean and reset tables/hotel spaces per client request or management instruction Ensuring that bar food and service areas are stocked organized clean and neat and all side work is complete each shift Accommodate any special requests made by a guest or offer appropriate alternatives. Communicate with all departments regarding in house VIPs and any special requests/needs Support all areas of the beverage and food service as necessary including washing dishes by hand and/or placing them in a dishwashing machine restocking dishes glassware utensils pots and pans or other necessary equipment sweeping and mopping floors washing work tables walls refrigerators and meat blocks moving trash and garbage to designated areas Ability to answer the telephone according to standards. Have a complete knowledge of standards of service for receiving a room service order. Have a thorough knowledge of menus and current specials in all applicable departments. Carry out cashiering functions in closing checks and end of shift paperwork. Perform opening and closing procedures and side work duties according to station rotation assignment. Answer questions about the hotel the hotel-brand standards guest expectations the unique characteristics of the hotel local area attractions and things to do Perform any other duties or attend meetings as requested by management. Property Details Just two miles from the Dallas/Fort Worth International Airport, the Embassy Suites by Hilton Dallas DFW Airport South hotel is the ideal choice for guests stopping in Dallas or on a longer vacation. This newly renovated all-suite Irving, TX hotel features a 10-story atrium with a stunning waterfall surrounded by beautifully decorated lounge areas. The atrium is also home to excellent hotel dining where guests can access the free made-to-order breakfast every morning. We offer a delicious meal at Capistrano's, the on-site hotel restaurant, or grab snacks at the complimentary Evening Reception. Our hotel offers spacious two-room hotel suites equipped with amenities to help guests make the most of their stay in Dallas. Guests can relax in the comfortable master bedroom and watch a movie on one of two HDTVs. They can work out in the fully equipped Embassy Suites Fitness Center or swim laps in the indoor pool. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
Sonesta International Hotels
Morrisville, North Carolina
Job Description Summary The Food and Beverage Attendant (FB) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the breakfast and evening social venues of the hotel. The Food and Beverage Attendant sets-up, services, and breaks-down the food and beverage buffet areas ensuring a high level of quality, consistency and service, as well as acts as the host with how he/she interacts with the guests of the hotel. Job Description DUTIES AND RESPONSIBILITIES: Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards. Prepare and/or transport all food and beverage items and associated supplies, equipment, and materials to and from buffet areas. Monitor area to ensure adequate supplies of food, beverage, plates, utensils, napkins, condiments, etc. are available to serve all guests; replenish buffet items and areas as necessary. Follow preparation methods, times, quality and presentation standards. Follow standards regarding the monitoring of taste, appearance, texture, serving temperatures, portion sizes, and garnishing methods. Prepare salads, sandwiches, soups for sale in the shoppe. Proactively welcome guests and respond to requests in a prompt and professional manner. Refer any serious matters to management as necessary. Ensure procedures are followed to ensure the security and proper storage of food and beverage products, inventory, and equipment and to minimize waste. Maintain clean, neat, and well-organized work and buffet areas, which includes but is not limited to hoods, filters, steam tables, bus tables, carts, ovens and grills, sinks, refrigerator/freezers, service areas, walls, floors, sneeze guards, and counters. Empty trash receptacles, clean and clear tables as needed. Check the working condition of equipment and machinery in accordance with specifications. Report all unsafe or malfunctioning equipment, safety hazards, or any other maintenance and repair needs to supervisors. Assist in the set-up and breakdown all meeting rooms. Serve, maintain, and clean for all food and beverage service as part of all hotel meetings. Adhere to all health, sanitation, and cleanliness standards that meet state and local Health Board inspection, brand standards and hotel requirements. Comply with all health, safety, sanitation, and cleanliness, and alcohol services standards that meet federal, state and local laws, brand standards and hotel requirements. Perform other duties as assigned. QUALIFICATIONS AND REQUIREMENTS: Some previous food and beverage experience preferred. Previous background from the extended stay industry preferred. Ability to speak, read, and write fluent English is required; other languages beneficial. Basic reading, writing and mathematical abilities are preferred. Frequently standing up, bending, climbing, kneeling, and moving about the facility. Carrying, lifting or pulling items weighing up to 75 pounds. Will be required to regularly use commercial cleaning chemicals. Will be required to obtain a ServSafe certification. May be required to obtain a TIPS certification. Will be required to work mornings, evening, weekends, and holidays. Additional Job Information/Anticipated Pay Range Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance Health Savings Account with Company Match 401(k) Retirement Plan with Company Match Paid Vacation and Sick Days Sonesta Hotel Discounts Educational Assistance Paid Parental Leave Company Paid Life Insurance Company Paid Short Term and Long Term Disability Insurance Various Employee Perks and Discounts Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.
Mar 23, 2024
Full time
Job Description Summary The Food and Beverage Attendant (FB) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the breakfast and evening social venues of the hotel. The Food and Beverage Attendant sets-up, services, and breaks-down the food and beverage buffet areas ensuring a high level of quality, consistency and service, as well as acts as the host with how he/she interacts with the guests of the hotel. Job Description DUTIES AND RESPONSIBILITIES: Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards. Prepare and/or transport all food and beverage items and associated supplies, equipment, and materials to and from buffet areas. Monitor area to ensure adequate supplies of food, beverage, plates, utensils, napkins, condiments, etc. are available to serve all guests; replenish buffet items and areas as necessary. Follow preparation methods, times, quality and presentation standards. Follow standards regarding the monitoring of taste, appearance, texture, serving temperatures, portion sizes, and garnishing methods. Prepare salads, sandwiches, soups for sale in the shoppe. Proactively welcome guests and respond to requests in a prompt and professional manner. Refer any serious matters to management as necessary. Ensure procedures are followed to ensure the security and proper storage of food and beverage products, inventory, and equipment and to minimize waste. Maintain clean, neat, and well-organized work and buffet areas, which includes but is not limited to hoods, filters, steam tables, bus tables, carts, ovens and grills, sinks, refrigerator/freezers, service areas, walls, floors, sneeze guards, and counters. Empty trash receptacles, clean and clear tables as needed. Check the working condition of equipment and machinery in accordance with specifications. Report all unsafe or malfunctioning equipment, safety hazards, or any other maintenance and repair needs to supervisors. Assist in the set-up and breakdown all meeting rooms. Serve, maintain, and clean for all food and beverage service as part of all hotel meetings. Adhere to all health, sanitation, and cleanliness standards that meet state and local Health Board inspection, brand standards and hotel requirements. Comply with all health, safety, sanitation, and cleanliness, and alcohol services standards that meet federal, state and local laws, brand standards and hotel requirements. Perform other duties as assigned. QUALIFICATIONS AND REQUIREMENTS: Some previous food and beverage experience preferred. Previous background from the extended stay industry preferred. Ability to speak, read, and write fluent English is required; other languages beneficial. Basic reading, writing and mathematical abilities are preferred. Frequently standing up, bending, climbing, kneeling, and moving about the facility. Carrying, lifting or pulling items weighing up to 75 pounds. Will be required to regularly use commercial cleaning chemicals. Will be required to obtain a ServSafe certification. May be required to obtain a TIPS certification. Will be required to work mornings, evening, weekends, and holidays. Additional Job Information/Anticipated Pay Range Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance Health Savings Account with Company Match 401(k) Retirement Plan with Company Match Paid Vacation and Sick Days Sonesta Hotel Discounts Educational Assistance Paid Parental Leave Company Paid Life Insurance Company Paid Short Term and Long Term Disability Insurance Various Employee Perks and Discounts Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.
Compensation Type Hourly Highgate Hotels Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location Hampton Inn Naples 3210 Tamiami Trail NNaples, FL 34103 Overview The Breakfast Attendant is responsible for providing exceptional service to guests in an efficient and courteous manner within the complimentary Buffet breakfast area of a hotel. Attendant is responsible to set up the buffet area, making cofee, continusly filling the various food items in the buffet and cleanup after the breakfast hour and prep for the next morning. Responsibilities Approach all encounters with guests and employees in an attentive friendly courteous and service oriented manner. Maintain a high standard of personal appearance and grooming which includes wearing the proper uniform and name tag when working Greet and seat guests at appropriate tables in a timely manner Ensure quality control of menus with regard to cleanliness and appearance Clear clean and reset tables/hotel spaces per client request or management instruction Ensure all service areas are stocked organized clean and neat and all side work is complete each shift Accommodate any special requests made by a guest and offer appropriate alternatives when necessary Communicate with all departments regarding in house VIPs Support all areas of the beverage and food service as necessary including washing dishes by hand and/or placing them in a dishwashing machine restocking dishes glassware utensils pots and pans or other necessary equipment sweeping and mopping floors washing work tables walls refrigerators and meat blocks moving trash and garbage to designated areas Have a complete knowledge of standards of service for receiving a room service order Have a thorough knowledge of menus and current specials in all applicable departments Carry out cashiering functions in closing checks and end of shift paperwork Perform opening and closing procedures and side work duties according to station rotation assignment Answer questions about the hotel the hotel-brand standards guest expectations the unique characteristics of the hotel local area attractions and things to do Perform any other duties or attend meetings as requested by management Produce high quality drinks including but not limited to specialty coffee and tea drinks specialty cocktails and beverage requests as required by hotel Qualifications Ability to perform job function with attention to detail speed and accuracy Must be willing and have the ability to work a varied schedule that include early mornings Must meet the legal age to serve alcoholic beverages and satisfactorily pass responsible serving course such as TIPs as required by property Must be able to obtain and provide Food Handlers card as required by city/county/state Must be able to evaluate and select among alternative courses of action quickly and accurately Ability to handle stressful situations in a calm professional manner Understanding of hotel products and guest services Ability to communicate professionally when answering phones and speaking with guests and team members Demonstrates a positive attitude and a desire to be of service to others Possess a basic knowledge of food and beverage preparation service standards, guest relations and etiquette Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing Ability to read comprehend and write simple instructions and/or short correspondence and memos Ability to effectively deal with customers and staff while executing high levels of patience tact and diplomacy Willingness to learn new tasks and information provide back-up and support to other team members and respond to guests and co-workers in a positive and optimistic manner
Mar 22, 2024
Full time
Compensation Type Hourly Highgate Hotels Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location Hampton Inn Naples 3210 Tamiami Trail NNaples, FL 34103 Overview The Breakfast Attendant is responsible for providing exceptional service to guests in an efficient and courteous manner within the complimentary Buffet breakfast area of a hotel. Attendant is responsible to set up the buffet area, making cofee, continusly filling the various food items in the buffet and cleanup after the breakfast hour and prep for the next morning. Responsibilities Approach all encounters with guests and employees in an attentive friendly courteous and service oriented manner. Maintain a high standard of personal appearance and grooming which includes wearing the proper uniform and name tag when working Greet and seat guests at appropriate tables in a timely manner Ensure quality control of menus with regard to cleanliness and appearance Clear clean and reset tables/hotel spaces per client request or management instruction Ensure all service areas are stocked organized clean and neat and all side work is complete each shift Accommodate any special requests made by a guest and offer appropriate alternatives when necessary Communicate with all departments regarding in house VIPs Support all areas of the beverage and food service as necessary including washing dishes by hand and/or placing them in a dishwashing machine restocking dishes glassware utensils pots and pans or other necessary equipment sweeping and mopping floors washing work tables walls refrigerators and meat blocks moving trash and garbage to designated areas Have a complete knowledge of standards of service for receiving a room service order Have a thorough knowledge of menus and current specials in all applicable departments Carry out cashiering functions in closing checks and end of shift paperwork Perform opening and closing procedures and side work duties according to station rotation assignment Answer questions about the hotel the hotel-brand standards guest expectations the unique characteristics of the hotel local area attractions and things to do Perform any other duties or attend meetings as requested by management Produce high quality drinks including but not limited to specialty coffee and tea drinks specialty cocktails and beverage requests as required by hotel Qualifications Ability to perform job function with attention to detail speed and accuracy Must be willing and have the ability to work a varied schedule that include early mornings Must meet the legal age to serve alcoholic beverages and satisfactorily pass responsible serving course such as TIPs as required by property Must be able to obtain and provide Food Handlers card as required by city/county/state Must be able to evaluate and select among alternative courses of action quickly and accurately Ability to handle stressful situations in a calm professional manner Understanding of hotel products and guest services Ability to communicate professionally when answering phones and speaking with guests and team members Demonstrates a positive attitude and a desire to be of service to others Possess a basic knowledge of food and beverage preparation service standards, guest relations and etiquette Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing Ability to read comprehend and write simple instructions and/or short correspondence and memos Ability to effectively deal with customers and staff while executing high levels of patience tact and diplomacy Willingness to learn new tasks and information provide back-up and support to other team members and respond to guests and co-workers in a positive and optimistic manner
Job Summary Part-time, $14/hr, Saturday and Sunday only, 5am-11:30am. The Complimentary AM Attendant is responsible for providing the highest quality of service possible to guests in an efficient and courteous manner within the complimentary breakfast area of a hotel. In addition this individual shall be well-versed on the hotel-brand standards guest expectations and the and unique characteristics of the hotel and local area. Responsibilities QUALIFICATIONS: Ability to perform job function with attention to detail speed and accuracy High School diploma or equivalent and/or experience in a hotel or a related field preferred. Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays Must meet the legal age to serve alcoholic beverages and satisfactorily pass responsible serving course such as TIPs as required by property Must be able to obtain and provide Food Handlers card as required by city/county/state Must be able to evaluate and select among alternative courses of action quickly and accurately. Ability to handle stressful situations in a calm professional manner Understanding of hotel products and guest services Demonstrates a positive attitude and a desire to be of service to others as reflected in willingness to learn new tasks and information provide back-up and support to other team members and respond to guests and co-workers in a positive and optimistic manner. Possess a basic knowledge of food and beverage preparation service standards guest relations and etiquette Ability to produce high quality drinks including but not limited to specialty coffee and tea drinks specialty cocktails and beverage requests as required by hotel. Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing Ability to read comprehend and write simple instructions and/or short correspondence and memos Ability to effectively deal with internal and external customers and staff some of whom will require high levels of patience tact and diplomacy RESPONSIBILITIES: Approach all encounters with guests and employees in an attentive friendly courteous and service oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working. Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Service guests with all food and beverage requirements in a warm friendly courteous and professional manner; ascertain which services could enhance the guests' stay Greet and seat guests at appropriate tables in a timely manner. Ensure quality control of menus with regard to cleanliness and appearance. Clear clean and reset tables/hotel spaces per client request or management instruction Ensuring that bar food and service areas are stocked organized clean and neat and all side work is complete each shift Accommodate any special requests made by a guest or offer appropriate alternatives. Communicate with all departments regarding in house VIPs and any special requests/needs Support all areas of the beverage and food service as necessary including washing dishes by hand and/or placing them in a dishwashing machine restocking dishes glassware utensils pots and pans or other necessary equipment sweeping and mopping floors washing work tables walls refrigerators and meat blocks moving trash and garbage to designated areas Ability to answer the telephone according to standards. Have a complete knowledge of standards of service for receiving a room service order. Have a thorough knowledge of menus and current specials in all applicable departments. Carry out cashiering functions in closing checks and end of shift paperwork. Perform opening and closing procedures and side work duties according to station rotation assignment. Answer questions about the hotel the hotel-brand standards guest expectations the unique characteristics of the hotel local area attractions and things to do Perform any other duties or attend meetings as requested by management. Property Details Our warm and welcoming hotel in Findlay, Ohio offers the perfect base to explore Findlay's many shops, restaurants and historic sites. Our town was founded over 200 years ago, and some of the great Victorian homes from that era still remain. Travelers can visit the Jasper Hull Flater home, built in 1880, or discover the wide array of unique shops in the downtown area. Guests can start their day right with a Hampton free hot breakfast and indulge in our famous waffles. We offer a range of hot and cold items, and business travelers in a hurry can grab a healthy On the Run Breakfast Bag on their way out the door. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
Mar 22, 2024
Full time
Job Summary Part-time, $14/hr, Saturday and Sunday only, 5am-11:30am. The Complimentary AM Attendant is responsible for providing the highest quality of service possible to guests in an efficient and courteous manner within the complimentary breakfast area of a hotel. In addition this individual shall be well-versed on the hotel-brand standards guest expectations and the and unique characteristics of the hotel and local area. Responsibilities QUALIFICATIONS: Ability to perform job function with attention to detail speed and accuracy High School diploma or equivalent and/or experience in a hotel or a related field preferred. Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays Must meet the legal age to serve alcoholic beverages and satisfactorily pass responsible serving course such as TIPs as required by property Must be able to obtain and provide Food Handlers card as required by city/county/state Must be able to evaluate and select among alternative courses of action quickly and accurately. Ability to handle stressful situations in a calm professional manner Understanding of hotel products and guest services Demonstrates a positive attitude and a desire to be of service to others as reflected in willingness to learn new tasks and information provide back-up and support to other team members and respond to guests and co-workers in a positive and optimistic manner. Possess a basic knowledge of food and beverage preparation service standards guest relations and etiquette Ability to produce high quality drinks including but not limited to specialty coffee and tea drinks specialty cocktails and beverage requests as required by hotel. Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing Ability to read comprehend and write simple instructions and/or short correspondence and memos Ability to effectively deal with internal and external customers and staff some of whom will require high levels of patience tact and diplomacy RESPONSIBILITIES: Approach all encounters with guests and employees in an attentive friendly courteous and service oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working. Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Service guests with all food and beverage requirements in a warm friendly courteous and professional manner; ascertain which services could enhance the guests' stay Greet and seat guests at appropriate tables in a timely manner. Ensure quality control of menus with regard to cleanliness and appearance. Clear clean and reset tables/hotel spaces per client request or management instruction Ensuring that bar food and service areas are stocked organized clean and neat and all side work is complete each shift Accommodate any special requests made by a guest or offer appropriate alternatives. Communicate with all departments regarding in house VIPs and any special requests/needs Support all areas of the beverage and food service as necessary including washing dishes by hand and/or placing them in a dishwashing machine restocking dishes glassware utensils pots and pans or other necessary equipment sweeping and mopping floors washing work tables walls refrigerators and meat blocks moving trash and garbage to designated areas Ability to answer the telephone according to standards. Have a complete knowledge of standards of service for receiving a room service order. Have a thorough knowledge of menus and current specials in all applicable departments. Carry out cashiering functions in closing checks and end of shift paperwork. Perform opening and closing procedures and side work duties according to station rotation assignment. Answer questions about the hotel the hotel-brand standards guest expectations the unique characteristics of the hotel local area attractions and things to do Perform any other duties or attend meetings as requested by management. Property Details Our warm and welcoming hotel in Findlay, Ohio offers the perfect base to explore Findlay's many shops, restaurants and historic sites. Our town was founded over 200 years ago, and some of the great Victorian homes from that era still remain. Travelers can visit the Jasper Hull Flater home, built in 1880, or discover the wide array of unique shops in the downtown area. Guests can start their day right with a Hampton free hot breakfast and indulge in our famous waffles. We offer a range of hot and cold items, and business travelers in a hurry can grab a healthy On the Run Breakfast Bag on their way out the door. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
Description Kalahari Resorts Conventions delivers a waterpark resort and conference experience all under one roof. The authentically African-themed resort is home to America's largest indoor waterparks and features well-appointed guest rooms, full-service Spa Kalahari, a fun-filled family entertainment center, on-site signature restaurants, unique retail shops and a state-of-the-art convention center. We are inviting you to apply for the Laundry Attendant - 1st shift position. In this role the Laundry Attendant is responsible for sorting, washing, folding, and distributing all linens, towels, napkins, and tablecloths. This position is available for the first shift. We require that you have a background, consisting of a High School diploma or equivalent and/or experience with large volume resort or a related field preferred. Laundry experience is helpful but not required. If your background is what we're seeking and your personality is one of service to others, please consider joining our growing and industry leading team. Company Mission We promise to deliver products and services beyond expectations. Recruiting Vision We understand that the individual is the most important element in the recruitment process. In mirroring the spirit of the brand, we promise authenticity, curiosity, honesty, timeliness, and follow-through. Whether a current opening exists or not, relationship building is critical to the success of our company. A Sampling of Our Benefits Our team enjoys a comprehensive and attractive benefits plan: Promotion from within Mental, Financial, Physical, Work/Life and Career wellness initiatives Educational opportunities Full and varied benefit package available for full-time associates 401(k) with company match Appreciation days, parties, and retention programs Paid time off, dedicated wellness days and holiday pay Discounts and resort benefits Kalahari Resorts Conventions frequently receives awards and accolades for taking care of its associates and our guests. Recognition includesForbesAmerica's Best Midsize Employers, Condé Nast Traveler's World's Coolest Indoor Waterparks, Best Family-Friendly Meeting Hotel and Resort inSmart Meeting's Smart Stars Awards,Parents' MagazineKids' Travel Award Winner, and TripAdvisor's Travelers' Choice Awards. Current locations include Wisconsin Dells, Wisconsin (2000); Sandusky, Ohio (2005); Pocono Manor, Pennsylvania (2015); Round Rock, Texas (2020) and Spotsylvania County, Virginia (2026). Kalahari Resorts Conventions is an equal opportunity employer.
Mar 22, 2024
Full time
Description Kalahari Resorts Conventions delivers a waterpark resort and conference experience all under one roof. The authentically African-themed resort is home to America's largest indoor waterparks and features well-appointed guest rooms, full-service Spa Kalahari, a fun-filled family entertainment center, on-site signature restaurants, unique retail shops and a state-of-the-art convention center. We are inviting you to apply for the Laundry Attendant - 1st shift position. In this role the Laundry Attendant is responsible for sorting, washing, folding, and distributing all linens, towels, napkins, and tablecloths. This position is available for the first shift. We require that you have a background, consisting of a High School diploma or equivalent and/or experience with large volume resort or a related field preferred. Laundry experience is helpful but not required. If your background is what we're seeking and your personality is one of service to others, please consider joining our growing and industry leading team. Company Mission We promise to deliver products and services beyond expectations. Recruiting Vision We understand that the individual is the most important element in the recruitment process. In mirroring the spirit of the brand, we promise authenticity, curiosity, honesty, timeliness, and follow-through. Whether a current opening exists or not, relationship building is critical to the success of our company. A Sampling of Our Benefits Our team enjoys a comprehensive and attractive benefits plan: Promotion from within Mental, Financial, Physical, Work/Life and Career wellness initiatives Educational opportunities Full and varied benefit package available for full-time associates 401(k) with company match Appreciation days, parties, and retention programs Paid time off, dedicated wellness days and holiday pay Discounts and resort benefits Kalahari Resorts Conventions frequently receives awards and accolades for taking care of its associates and our guests. Recognition includesForbesAmerica's Best Midsize Employers, Condé Nast Traveler's World's Coolest Indoor Waterparks, Best Family-Friendly Meeting Hotel and Resort inSmart Meeting's Smart Stars Awards,Parents' MagazineKids' Travel Award Winner, and TripAdvisor's Travelers' Choice Awards. Current locations include Wisconsin Dells, Wisconsin (2000); Sandusky, Ohio (2005); Pocono Manor, Pennsylvania (2015); Round Rock, Texas (2020) and Spotsylvania County, Virginia (2026). Kalahari Resorts Conventions is an equal opportunity employer.
Fairfield Inn & Suites Jonesboro
Jonesboro, Arkansas
Job Summary The Complimentary AM Attendant is responsible for providing the highest quality of service possible to guests in an efficient and courteous manner within the complimentary breakfast area of a hotel. In addition this individual shall be well-versed on the hotel-brand standards guest expectations and the and unique characteristics of the hotel and local area. Responsibilities QUALIFICATIONS: Ability to perform job function with attention to detail speed and accuracy High School diploma or equivalent and/or experience in a hotel or a related field preferred. Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays Must meet the legal age to serve alcoholic beverages and satisfactorily pass responsible serving course such as TIPs as required by property Must be able to obtain and provide Food Handlers card as required by city/county/state Must be able to evaluate and select among alternative courses of action quickly and accurately. Ability to handle stressful situations in a calm professional manner Understanding of hotel products and guest services Demonstrates a positive attitude and a desire to be of service to others as reflected in willingness to learn new tasks and information provide back-up and support to other team members and respond to guests and co-workers in a positive and optimistic manner. Possess a basic knowledge of food and beverage preparation service standards guest relations and etiquette Ability to produce high quality drinks including but not limited to specialty coffee and tea drinks specialty cocktails and beverage requests as required by hotel. Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing Ability to read comprehend and write simple instructions and/or short correspondence and memos Ability to effectively deal with internal and external customers and staff some of whom will require high levels of patience tact and diplomacy RESPONSIBILITIES: Approach all encounters with guests and employees in an attentive friendly courteous and service oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working. Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Service guests with all food and beverage requirements in a warm friendly courteous and professional manner; ascertain which services could enhance the guests' stay Greet and seat guests at appropriate tables in a timely manner. Ensure quality control of menus with regard to cleanliness and appearance. Clear clean and reset tables/hotel spaces per client request or management instruction Ensuring that bar food and service areas are stocked organized clean and neat and all side work is complete each shift Accommodate any special requests made by a guest or offer appropriate alternatives. Communicate with all departments regarding in house VIPs and any special requests/needs Support all areas of the beverage and food service as necessary including washing dishes by hand and/or placing them in a dishwashing machine restocking dishes glassware utensils pots and pans or other necessary equipment sweeping and mopping floors washing work tables walls refrigerators and meat blocks moving trash and garbage to designated areas Ability to answer the telephone according to standards. Have a complete knowledge of standards of service for receiving a room service order. Have a thorough knowledge of menus and current specials in all applicable departments. Carry out cashiering functions in closing checks and end of shift paperwork. Perform opening and closing procedures and side work duties according to station rotation assignment. Answer questions about the hotel the hotel-brand standards guest expectations the unique characteristics of the hotel local area attractions and things to do Perform any other duties or attend meetings as requested by management. Property Details Business travelers will love being close to industry leaders including Unilever, Nestle and Frito Lay. Our hotel offers a blend of contemporary style & bright decor in thoughtfully designed rooms. Guest can take advantage of mini-refrigerators, ergonomic workstations and complimentary Wi-Fi to elevate their experience. Guests can jump-start their morning with our free breakfast buffet, where they can savor traditional fare and fresh coffee. During downtime, guests can stop by our 24-hour fitness center and heated indoor pool to stay active on vacation. At Fairfield Inn & Suites Jonesboro, out guests are our priority. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
Mar 21, 2024
Full time
Job Summary The Complimentary AM Attendant is responsible for providing the highest quality of service possible to guests in an efficient and courteous manner within the complimentary breakfast area of a hotel. In addition this individual shall be well-versed on the hotel-brand standards guest expectations and the and unique characteristics of the hotel and local area. Responsibilities QUALIFICATIONS: Ability to perform job function with attention to detail speed and accuracy High School diploma or equivalent and/or experience in a hotel or a related field preferred. Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays Must meet the legal age to serve alcoholic beverages and satisfactorily pass responsible serving course such as TIPs as required by property Must be able to obtain and provide Food Handlers card as required by city/county/state Must be able to evaluate and select among alternative courses of action quickly and accurately. Ability to handle stressful situations in a calm professional manner Understanding of hotel products and guest services Demonstrates a positive attitude and a desire to be of service to others as reflected in willingness to learn new tasks and information provide back-up and support to other team members and respond to guests and co-workers in a positive and optimistic manner. Possess a basic knowledge of food and beverage preparation service standards guest relations and etiquette Ability to produce high quality drinks including but not limited to specialty coffee and tea drinks specialty cocktails and beverage requests as required by hotel. Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing Ability to read comprehend and write simple instructions and/or short correspondence and memos Ability to effectively deal with internal and external customers and staff some of whom will require high levels of patience tact and diplomacy RESPONSIBILITIES: Approach all encounters with guests and employees in an attentive friendly courteous and service oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working. Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Service guests with all food and beverage requirements in a warm friendly courteous and professional manner; ascertain which services could enhance the guests' stay Greet and seat guests at appropriate tables in a timely manner. Ensure quality control of menus with regard to cleanliness and appearance. Clear clean and reset tables/hotel spaces per client request or management instruction Ensuring that bar food and service areas are stocked organized clean and neat and all side work is complete each shift Accommodate any special requests made by a guest or offer appropriate alternatives. Communicate with all departments regarding in house VIPs and any special requests/needs Support all areas of the beverage and food service as necessary including washing dishes by hand and/or placing them in a dishwashing machine restocking dishes glassware utensils pots and pans or other necessary equipment sweeping and mopping floors washing work tables walls refrigerators and meat blocks moving trash and garbage to designated areas Ability to answer the telephone according to standards. Have a complete knowledge of standards of service for receiving a room service order. Have a thorough knowledge of menus and current specials in all applicable departments. Carry out cashiering functions in closing checks and end of shift paperwork. Perform opening and closing procedures and side work duties according to station rotation assignment. Answer questions about the hotel the hotel-brand standards guest expectations the unique characteristics of the hotel local area attractions and things to do Perform any other duties or attend meetings as requested by management. Property Details Business travelers will love being close to industry leaders including Unilever, Nestle and Frito Lay. Our hotel offers a blend of contemporary style & bright decor in thoughtfully designed rooms. Guest can take advantage of mini-refrigerators, ergonomic workstations and complimentary Wi-Fi to elevate their experience. Guests can jump-start their morning with our free breakfast buffet, where they can savor traditional fare and fresh coffee. During downtime, guests can stop by our 24-hour fitness center and heated indoor pool to stay active on vacation. At Fairfield Inn & Suites Jonesboro, out guests are our priority. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
Job Summary The Complimentary AM Attendant is responsible for providing the highest quality of service possible to guests in an efficient and courteous manner within the complimentary breakfast area of a hotel. In addition this individual shall be well-versed on the hotel-brand standards guest expectations and the and unique characteristics of the hotel and local area. Responsibilities QUALIFICATIONS: Ability to perform job function with attention to detail speed and accuracy High School diploma or equivalent and/or experience in a hotel or a related field preferred. Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays Must meet the legal age to serve alcoholic beverages and satisfactorily pass responsible serving course such as TIPs as required by property Must be able to obtain and provide Food Handlers card as required by city/county/state Must be able to evaluate and select among alternative courses of action quickly and accurately. Ability to handle stressful situations in a calm professional manner Understanding of hotel products and guest services Demonstrates a positive attitude and a desire to be of service to others as reflected in willingness to learn new tasks and information provide back-up and support to other team members and respond to guests and co-workers in a positive and optimistic manner. Possess a basic knowledge of food and beverage preparation service standards guest relations and etiquette Ability to produce high quality drinks including but not limited to specialty coffee and tea drinks specialty cocktails and beverage requests as required by hotel. Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing Ability to read comprehend and write simple instructions and/or short correspondence and memos Ability to effectively deal with internal and external customers and staff some of whom will require high levels of patience tact and diplomacy RESPONSIBILITIES: Approach all encounters with guests and employees in an attentive friendly courteous and service oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working. Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Service guests with all food and beverage requirements in a warm friendly courteous and professional manner; ascertain which services could enhance the guests' stay Greet and seat guests at appropriate tables in a timely manner. Ensure quality control of menus with regard to cleanliness and appearance. Clear clean and reset tables/hotel spaces per client request or management instruction Ensuring that bar food and service areas are stocked organized clean and neat and all side work is complete each shift Accommodate any special requests made by a guest or offer appropriate alternatives. Communicate with all departments regarding in house VIPs and any special requests/needs Support all areas of the beverage and food service as necessary including washing dishes by hand and/or placing them in a dishwashing machine restocking dishes glassware utensils pots and pans or other necessary equipment sweeping and mopping floors washing work tables walls refrigerators and meat blocks moving trash and garbage to designated areas Ability to answer the telephone according to standards. Have a complete knowledge of standards of service for receiving a room service order. Have a thorough knowledge of menus and current specials in all applicable departments. Carry out cashiering functions in closing checks and end of shift paperwork. Perform opening and closing procedures and side work duties according to station rotation assignment. Answer questions about the hotel the hotel-brand standards guest expectations the unique characteristics of the hotel local area attractions and things to do Perform any other duties or attend meetings as requested by management. Property Details Delta Hotels by Marriott Indianapolis East creates a seamless full-service hotel experience that has been thoughtfully designed with the essential needs of the frequent business traveler in mind. We focus on the details that really matter and provide smart valued services and amenities including fast free Wi-Fi and free bottled water. A memorable hotel located just a few minutes from Downtown Indianapolis. Our premier hotel is situated just minutes away from Lucas Oil Stadium and other exciting locales. Taste a variety of popular entrees at our on-site restaurant featuring fresh Indiana ingredients daily. Our hotel is connected via covered walkway to the Indianapolis Marriott East which also offers 26 event venues with a variety of spaces ideal for any occasion. Whatever brings you to Indianapolis, our Indiana hotel is ready to make your stay a success. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
Mar 21, 2024
Full time
Job Summary The Complimentary AM Attendant is responsible for providing the highest quality of service possible to guests in an efficient and courteous manner within the complimentary breakfast area of a hotel. In addition this individual shall be well-versed on the hotel-brand standards guest expectations and the and unique characteristics of the hotel and local area. Responsibilities QUALIFICATIONS: Ability to perform job function with attention to detail speed and accuracy High School diploma or equivalent and/or experience in a hotel or a related field preferred. Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays Must meet the legal age to serve alcoholic beverages and satisfactorily pass responsible serving course such as TIPs as required by property Must be able to obtain and provide Food Handlers card as required by city/county/state Must be able to evaluate and select among alternative courses of action quickly and accurately. Ability to handle stressful situations in a calm professional manner Understanding of hotel products and guest services Demonstrates a positive attitude and a desire to be of service to others as reflected in willingness to learn new tasks and information provide back-up and support to other team members and respond to guests and co-workers in a positive and optimistic manner. Possess a basic knowledge of food and beverage preparation service standards guest relations and etiquette Ability to produce high quality drinks including but not limited to specialty coffee and tea drinks specialty cocktails and beverage requests as required by hotel. Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing Ability to read comprehend and write simple instructions and/or short correspondence and memos Ability to effectively deal with internal and external customers and staff some of whom will require high levels of patience tact and diplomacy RESPONSIBILITIES: Approach all encounters with guests and employees in an attentive friendly courteous and service oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working. Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Service guests with all food and beverage requirements in a warm friendly courteous and professional manner; ascertain which services could enhance the guests' stay Greet and seat guests at appropriate tables in a timely manner. Ensure quality control of menus with regard to cleanliness and appearance. Clear clean and reset tables/hotel spaces per client request or management instruction Ensuring that bar food and service areas are stocked organized clean and neat and all side work is complete each shift Accommodate any special requests made by a guest or offer appropriate alternatives. Communicate with all departments regarding in house VIPs and any special requests/needs Support all areas of the beverage and food service as necessary including washing dishes by hand and/or placing them in a dishwashing machine restocking dishes glassware utensils pots and pans or other necessary equipment sweeping and mopping floors washing work tables walls refrigerators and meat blocks moving trash and garbage to designated areas Ability to answer the telephone according to standards. Have a complete knowledge of standards of service for receiving a room service order. Have a thorough knowledge of menus and current specials in all applicable departments. Carry out cashiering functions in closing checks and end of shift paperwork. Perform opening and closing procedures and side work duties according to station rotation assignment. Answer questions about the hotel the hotel-brand standards guest expectations the unique characteristics of the hotel local area attractions and things to do Perform any other duties or attend meetings as requested by management. Property Details Delta Hotels by Marriott Indianapolis East creates a seamless full-service hotel experience that has been thoughtfully designed with the essential needs of the frequent business traveler in mind. We focus on the details that really matter and provide smart valued services and amenities including fast free Wi-Fi and free bottled water. A memorable hotel located just a few minutes from Downtown Indianapolis. Our premier hotel is situated just minutes away from Lucas Oil Stadium and other exciting locales. Taste a variety of popular entrees at our on-site restaurant featuring fresh Indiana ingredients daily. Our hotel is connected via covered walkway to the Indianapolis Marriott East which also offers 26 event venues with a variety of spaces ideal for any occasion. Whatever brings you to Indianapolis, our Indiana hotel is ready to make your stay a success. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
Amrit Ocean Resort and Residences
West Palm Beach, Florida
Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Amrit Ocean Resort & Residences The first-of-its-kind Five Star personalized luxury wellness community is launching our first location in South East Florida. Located on 7.5 acres oceanfront, Amrit unites the ancient inner-science of the East and Western technology for personalized luxury that promotes mindful living with unlimited potential. Utilizing the time-honored practice of Eight Limbs of Patanjali with Five Pillars of Wellness (Mindfulness, Nutrition, Fitness, Relaxation and Sleep), Amrit's 24/7 Personal Wellness Advisors work with guests to identify their Personalized Roadmap to Wellness. Amrit's two towers, Peace and Happiness comprise 182 wellness residents, 153 wellness resort suites including 30 destination spa suites, chlorine free pools, natural bistro with teaching kitchen, farm to table restaurant, meeting/celebration space, hair-health full service salon, outdoor activities/experiences and 100,000 sf of wellness and spa spread over four floors indoors and out. Featuring Aayush, an extensive hydrothermal circuit with co-ed and gender specific areas, plus hamam, flotation pod and terraces with panoramic ocean views. Amrit, in partnership with leading wellness innovators, globally renown mindfulness experts, and a spa floor dedicated to innovative treatments and services, will provide the tools, technology, resources and experiences for guests to achieve personalized peace and happiness and ultimately, wellness for life. Overview: The Wellness Attendant requires an energetic, service-oriented individual with an affinity for order and cleanliness. Their purpose is to guide the guest through their spa experience while ensuring all service and facility standards are met. This person must be experienced in dealing with the public, enthusiastic, friendly and accommodating. Responsibilities: Fundamental Requirements : Ability to handle all guest interactions with the highest level of professionalism Solid communication and organization Strong ability to multi-task Passion for service Strong interpersonal and team player skills Strong problem solving skills Responsibilities Engages with guests to provide a seamless service and maintains the cleanliness of the locker rooms, pools, spa, spa lounges, fitness and integrated wellness areas. Provides guests with facilities and locker room orientation, offers tours and can advise of facility offerings and retail options when asked. Work harmoniously and professionally with co-workers and supervisors including assisting other staff with set-up and breakdown of their respective treatment areas when needed. Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; complaint resolution and assistance with spa-related guest inquiries. Must be able to effectively communicate with all levels of employees and guests in an attentive, friendly, courteous and service oriented manner. Provide proper and safe guidance to our guests, residents and their guests, to operate and care of all equipment including, gym equipment, free weights, bicycles, steam room and handicapped lift. Provide information and assistance to hotel guests, residents and their guests as requested, give them an orientation, have them register and is familiar with all hotel services and hours of operation. Report equipment malfunctions promptly and accurately. Ensure safety procedures are followed and notified to Security of any accident or injury. Distribute and stock towels, robes, toiletries, juices, fruits and other items or amenities needed in the area to provide guests with a level of service in keeping with a luxury five-star environment. Follow the proper procedures to report when any items will be needed to restock inventory. Enforce fitness rules and regulation with guests. Clean all the wellness areas including lockers, fitness area, pool decks, steam rooms and any other area within the wellness facilities. Work harmoniously and professionally with co-workers and supervisors. Perform other tasks or projects as assigned by hotel management and staff. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the hotel's needs. Maintain high standards of personal appearance and grooming, which includes wearing the proper attire and nametag. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Qualifications: Education & Experience: High School Diploma or equivalent preferred. Previous spa or health club experience preferred. Minimum of one year experience in customer service. Physical requirements: Flexible and long hours sometimes required. Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects Conduct To maintain a high standard of appearance and personal hygiene at all times as per Amrit Ocean grooming standards. To be always courteous to guests and other members of staff. To be adaptable and accountable for all actions. Training Must adhere to training as set down Spa management. Must attend all training courses as deemed necessary by Spa Management. Other To assist with day to day running of the Spa. To always assist all guests and other members of staff. To attend to guests in both the relaxation room and waiting areas Assist with guest and members demonstrations and events. To perform any other duties deemed reasonable by Spa Management. Maintain a warm and friendly demeanor at all times
Mar 21, 2024
Full time
Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Amrit Ocean Resort & Residences The first-of-its-kind Five Star personalized luxury wellness community is launching our first location in South East Florida. Located on 7.5 acres oceanfront, Amrit unites the ancient inner-science of the East and Western technology for personalized luxury that promotes mindful living with unlimited potential. Utilizing the time-honored practice of Eight Limbs of Patanjali with Five Pillars of Wellness (Mindfulness, Nutrition, Fitness, Relaxation and Sleep), Amrit's 24/7 Personal Wellness Advisors work with guests to identify their Personalized Roadmap to Wellness. Amrit's two towers, Peace and Happiness comprise 182 wellness residents, 153 wellness resort suites including 30 destination spa suites, chlorine free pools, natural bistro with teaching kitchen, farm to table restaurant, meeting/celebration space, hair-health full service salon, outdoor activities/experiences and 100,000 sf of wellness and spa spread over four floors indoors and out. Featuring Aayush, an extensive hydrothermal circuit with co-ed and gender specific areas, plus hamam, flotation pod and terraces with panoramic ocean views. Amrit, in partnership with leading wellness innovators, globally renown mindfulness experts, and a spa floor dedicated to innovative treatments and services, will provide the tools, technology, resources and experiences for guests to achieve personalized peace and happiness and ultimately, wellness for life. Overview: The Wellness Attendant requires an energetic, service-oriented individual with an affinity for order and cleanliness. Their purpose is to guide the guest through their spa experience while ensuring all service and facility standards are met. This person must be experienced in dealing with the public, enthusiastic, friendly and accommodating. Responsibilities: Fundamental Requirements : Ability to handle all guest interactions with the highest level of professionalism Solid communication and organization Strong ability to multi-task Passion for service Strong interpersonal and team player skills Strong problem solving skills Responsibilities Engages with guests to provide a seamless service and maintains the cleanliness of the locker rooms, pools, spa, spa lounges, fitness and integrated wellness areas. Provides guests with facilities and locker room orientation, offers tours and can advise of facility offerings and retail options when asked. Work harmoniously and professionally with co-workers and supervisors including assisting other staff with set-up and breakdown of their respective treatment areas when needed. Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; complaint resolution and assistance with spa-related guest inquiries. Must be able to effectively communicate with all levels of employees and guests in an attentive, friendly, courteous and service oriented manner. Provide proper and safe guidance to our guests, residents and their guests, to operate and care of all equipment including, gym equipment, free weights, bicycles, steam room and handicapped lift. Provide information and assistance to hotel guests, residents and their guests as requested, give them an orientation, have them register and is familiar with all hotel services and hours of operation. Report equipment malfunctions promptly and accurately. Ensure safety procedures are followed and notified to Security of any accident or injury. Distribute and stock towels, robes, toiletries, juices, fruits and other items or amenities needed in the area to provide guests with a level of service in keeping with a luxury five-star environment. Follow the proper procedures to report when any items will be needed to restock inventory. Enforce fitness rules and regulation with guests. Clean all the wellness areas including lockers, fitness area, pool decks, steam rooms and any other area within the wellness facilities. Work harmoniously and professionally with co-workers and supervisors. Perform other tasks or projects as assigned by hotel management and staff. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the hotel's needs. Maintain high standards of personal appearance and grooming, which includes wearing the proper attire and nametag. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Qualifications: Education & Experience: High School Diploma or equivalent preferred. Previous spa or health club experience preferred. Minimum of one year experience in customer service. Physical requirements: Flexible and long hours sometimes required. Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects Conduct To maintain a high standard of appearance and personal hygiene at all times as per Amrit Ocean grooming standards. To be always courteous to guests and other members of staff. To be adaptable and accountable for all actions. Training Must adhere to training as set down Spa management. Must attend all training courses as deemed necessary by Spa Management. Other To assist with day to day running of the Spa. To always assist all guests and other members of staff. To attend to guests in both the relaxation room and waiting areas Assist with guest and members demonstrations and events. To perform any other duties deemed reasonable by Spa Management. Maintain a warm and friendly demeanor at all times
Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Holiday Inn Stillwater 715 S. Country Club Rd.Stillwater, OK 74074 Overview: The Breakfast Attendant is responsible for providing exceptional service to guests in an efficient and courteous manner within the complimentary breakfast area of a hotel. Responsibilities: Approach all encounters with guests and employees in an attentive friendly courteous and service oriented manner. Maintain a high standard of personal appearance and grooming which includes wearing the proper uniform and name tag when working Greet and seat guests at appropriate tables in a timely manner Ensure quality control of menus with regard to cleanliness and appearance Clear clean and reset tables/hotel spaces per client request or management instruction Ensure all service areas are stocked organized clean and neat and all side work is complete each shift Accommodate any special requests made by a guest and offer appropriate alternatives when necessary Communicate with all departments regarding in house VIPs Support all areas of the beverage and food service as necessary including washing dishes by hand and/or placing them in a dishwashing machine restocking dishes glassware utensils pots and pans or other necessary equipment sweeping and mopping floors washing work tables walls refrigerators and meat blocks moving trash and garbage to designated areas Have a complete knowledge of standards of service for receiving a room service order Have a thorough knowledge of menus and current specials in all applicable departments Carry out cashiering functions in closing checks and end of shift paperwork Perform opening and closing procedures and side work duties according to station rotation assignment Answer questions about the hotel the hotel-brand standards guest expectations the unique characteristics of the hotel local area attractions and things to do Perform any other duties or attend meetings as requested by management Produce high quality drinks including but not limited to specialty coffee and tea drinks specialty cocktails and beverage requests as required by hotel Qualifications: Ability to perform job function with attention to detail speed and accuracy High School diploma or equivalent and/or experience in a hotel or a related field preferred Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays Must meet the legal age to serve alcoholic beverages and satisfactorily pass responsible serving course such as TIPs as required by property Must be able to obtain and provide Food Handlers card as required by city/county/state Must be able to evaluate and select among alternative courses of action quickly and accurately Ability to handle stressful situations in a calm professional manner Understanding of hotel products and guest services Ability to communicate professionally when answering phones and speaking with guests and team members Demonstrates a positive attitude and a desire to be of service to others Possess a basic knowledge of food and beverage preparation service standards, guest relations and etiquette Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing Ability to read comprehend and write simple instructions and/or short correspondence and memos Ability to effectively deal with customers and staff while executing high levels of patience tact and diplomacy Willingness to learn new tasks and information provide back-up and support to other team members and respond to guests and co-workers in a positive and optimistic manner
Mar 20, 2024
Full time
Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Holiday Inn Stillwater 715 S. Country Club Rd.Stillwater, OK 74074 Overview: The Breakfast Attendant is responsible for providing exceptional service to guests in an efficient and courteous manner within the complimentary breakfast area of a hotel. Responsibilities: Approach all encounters with guests and employees in an attentive friendly courteous and service oriented manner. Maintain a high standard of personal appearance and grooming which includes wearing the proper uniform and name tag when working Greet and seat guests at appropriate tables in a timely manner Ensure quality control of menus with regard to cleanliness and appearance Clear clean and reset tables/hotel spaces per client request or management instruction Ensure all service areas are stocked organized clean and neat and all side work is complete each shift Accommodate any special requests made by a guest and offer appropriate alternatives when necessary Communicate with all departments regarding in house VIPs Support all areas of the beverage and food service as necessary including washing dishes by hand and/or placing them in a dishwashing machine restocking dishes glassware utensils pots and pans or other necessary equipment sweeping and mopping floors washing work tables walls refrigerators and meat blocks moving trash and garbage to designated areas Have a complete knowledge of standards of service for receiving a room service order Have a thorough knowledge of menus and current specials in all applicable departments Carry out cashiering functions in closing checks and end of shift paperwork Perform opening and closing procedures and side work duties according to station rotation assignment Answer questions about the hotel the hotel-brand standards guest expectations the unique characteristics of the hotel local area attractions and things to do Perform any other duties or attend meetings as requested by management Produce high quality drinks including but not limited to specialty coffee and tea drinks specialty cocktails and beverage requests as required by hotel Qualifications: Ability to perform job function with attention to detail speed and accuracy High School diploma or equivalent and/or experience in a hotel or a related field preferred Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays Must meet the legal age to serve alcoholic beverages and satisfactorily pass responsible serving course such as TIPs as required by property Must be able to obtain and provide Food Handlers card as required by city/county/state Must be able to evaluate and select among alternative courses of action quickly and accurately Ability to handle stressful situations in a calm professional manner Understanding of hotel products and guest services Ability to communicate professionally when answering phones and speaking with guests and team members Demonstrates a positive attitude and a desire to be of service to others Possess a basic knowledge of food and beverage preparation service standards, guest relations and etiquette Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing Ability to read comprehend and write simple instructions and/or short correspondence and memos Ability to effectively deal with customers and staff while executing high levels of patience tact and diplomacy Willingness to learn new tasks and information provide back-up and support to other team members and respond to guests and co-workers in a positive and optimistic manner