Do you have previous experience in the hospitality industry and a strong desire to provide excellent customer service to our guests? You could be just what we're looking for in our next Houseperson. Our hotel is extremely busy, and we need a detail-oriented individual who is willing to perform a wide range of tasks to ensure that our guests have an exceptional experience. Responsibilities include keeping hotel public areas clean such as hallways, meeting rooms, and lobbies. You will also support housekeeping by delivering items requested by guests such as amenities, rollaway beds, cribs, and bedding to guest rooms, and completing any special projects assigned by housekeeping managers. You should have at least one year of experience as a housekeeper or house person. Please apply now if you have excellent people skills and are looking for a new challenge! Website: Compensation: $17.50/hour Responsibilities: Check all allocated floors at the start of each shift and during the day to collect garbage, soiled linen, and other items as directed by management Clean and maintain guest rooms, hallways, furnishings, flooring, lobby, and other work areas Transport clean linen to the housekeeping storage rooms and replenish linen supplies on each floor Bring requested supplies, such as rollaway beds, cribs, and blankets, to guest rooms Provide the highest level of service by anticipating, listening attentively, and responding promptly to guests' needs Qualifications: Strong knowledge of cleaning techniques and products Must have graduated high school or received an equivalent certification (GED) Possesses a strong work ethic with exemplary organizational, time management, and communication skills Must have 1 or more years experience as a houseperson, housekeeper, or similar position in hospitality field Must have a strong focus on putting the guest first with exceptional customer service experience About Company Our stylish rooms, suites, and cottages have everything you need (and nothing you don't) for a relaxing, affordable trip to the Cape. In the heart of the Cape, and considered a "beachers' paradise", the village of Dennis Port is right on the Nantucket Sound. Offering warm ocean temps that beckon swimmers, boaters, and surfers from far and wide, the nearest beaches and waterfront dining are just a 1/2 mile from our front door. Just minutes from the beach, spend a day sunbathing on the sand or getting out on the water. The surf is waiting! Stay in the heart of Cape Cod at Bluebird Dennisport. Website: Compensation details: 17.5-17.5 Hourly Wage PIff23fa1198c1-7845
Apr 19, 2024
Full time
Do you have previous experience in the hospitality industry and a strong desire to provide excellent customer service to our guests? You could be just what we're looking for in our next Houseperson. Our hotel is extremely busy, and we need a detail-oriented individual who is willing to perform a wide range of tasks to ensure that our guests have an exceptional experience. Responsibilities include keeping hotel public areas clean such as hallways, meeting rooms, and lobbies. You will also support housekeeping by delivering items requested by guests such as amenities, rollaway beds, cribs, and bedding to guest rooms, and completing any special projects assigned by housekeeping managers. You should have at least one year of experience as a housekeeper or house person. Please apply now if you have excellent people skills and are looking for a new challenge! Website: Compensation: $17.50/hour Responsibilities: Check all allocated floors at the start of each shift and during the day to collect garbage, soiled linen, and other items as directed by management Clean and maintain guest rooms, hallways, furnishings, flooring, lobby, and other work areas Transport clean linen to the housekeeping storage rooms and replenish linen supplies on each floor Bring requested supplies, such as rollaway beds, cribs, and blankets, to guest rooms Provide the highest level of service by anticipating, listening attentively, and responding promptly to guests' needs Qualifications: Strong knowledge of cleaning techniques and products Must have graduated high school or received an equivalent certification (GED) Possesses a strong work ethic with exemplary organizational, time management, and communication skills Must have 1 or more years experience as a houseperson, housekeeper, or similar position in hospitality field Must have a strong focus on putting the guest first with exceptional customer service experience About Company Our stylish rooms, suites, and cottages have everything you need (and nothing you don't) for a relaxing, affordable trip to the Cape. In the heart of the Cape, and considered a "beachers' paradise", the village of Dennis Port is right on the Nantucket Sound. Offering warm ocean temps that beckon swimmers, boaters, and surfers from far and wide, the nearest beaches and waterfront dining are just a 1/2 mile from our front door. Just minutes from the beach, spend a day sunbathing on the sand or getting out on the water. The surf is waiting! Stay in the heart of Cape Cod at Bluebird Dennisport. Website: Compensation details: 17.5-17.5 Hourly Wage PIff23fa1198c1-7845
Hotel Assistant General Manager Location: College Station, TX Salary: $40,000 to $50,000 Annually with Benefits Hours: 9:00 am to 5:00 pm Are you a seasoned hospitality professional with a passion for leadership and operational excellence? We are seeking a highly motivated and experienced individual to join our team as the Hotel Assistant General Manager in College Station, TX. Key Responsibilities: Operational Excellence: Oversee day-to-day hotel operations to ensure a seamless and exceptional guest experience. Collaborate with various departments, including front desk, housekeeping, and maintenance, to maintain high-quality standards. Team Leadership: Lead and inspire a team of dedicated professionals. Foster a positive and collaborative work environment, providing guidance and support to ensure the team's success. Customer Service Focus: Uphold and enhance the hotel's reputation for outstanding customer service. Address guest concerns promptly and effectively to ensure overall guest satisfaction. Financial Management: Assist in budgeting and financial planning, ensuring cost-effective operations. Monitor expenses, analyze financial reports, and implement strategies for revenue growth. Staff Development: Contribute to the professional growth of the team through training, coaching, and mentoring. Encourage continuous learning and development to enhance skills and capabilities. Qualifications: Proven experience in hotel management or a similar role. Strong leadership, communication, and interpersonal skills. Exceptional organizational and problem-solving abilities. Proficient in hotel management software and MS Office Suite. Bachelor's degree in Hospitality Management or a related field is preferred. Benefits: Competitive salary with annual performance reviews. Comprehensive benefits package, including health insurance and retirement plans. Opportunities for professional development and advancement. How to Apply: Interested candidates are invited to submit their resume to apply. Join our team and be an integral part of the success of our hotel in College Station, TX. We offer a supportive work environment, competitive compensation, and opportunities for growth. Apply now and take the next step in your hospitality career!
Apr 19, 2024
Hotel Assistant General Manager Location: College Station, TX Salary: $40,000 to $50,000 Annually with Benefits Hours: 9:00 am to 5:00 pm Are you a seasoned hospitality professional with a passion for leadership and operational excellence? We are seeking a highly motivated and experienced individual to join our team as the Hotel Assistant General Manager in College Station, TX. Key Responsibilities: Operational Excellence: Oversee day-to-day hotel operations to ensure a seamless and exceptional guest experience. Collaborate with various departments, including front desk, housekeeping, and maintenance, to maintain high-quality standards. Team Leadership: Lead and inspire a team of dedicated professionals. Foster a positive and collaborative work environment, providing guidance and support to ensure the team's success. Customer Service Focus: Uphold and enhance the hotel's reputation for outstanding customer service. Address guest concerns promptly and effectively to ensure overall guest satisfaction. Financial Management: Assist in budgeting and financial planning, ensuring cost-effective operations. Monitor expenses, analyze financial reports, and implement strategies for revenue growth. Staff Development: Contribute to the professional growth of the team through training, coaching, and mentoring. Encourage continuous learning and development to enhance skills and capabilities. Qualifications: Proven experience in hotel management or a similar role. Strong leadership, communication, and interpersonal skills. Exceptional organizational and problem-solving abilities. Proficient in hotel management software and MS Office Suite. Bachelor's degree in Hospitality Management or a related field is preferred. Benefits: Competitive salary with annual performance reviews. Comprehensive benefits package, including health insurance and retirement plans. Opportunities for professional development and advancement. How to Apply: Interested candidates are invited to submit their resume to apply. Join our team and be an integral part of the success of our hotel in College Station, TX. We offer a supportive work environment, competitive compensation, and opportunities for growth. Apply now and take the next step in your hospitality career!
Job Summary: To clean guest rooms and ensure that each customer in the hotel is happy with the level of cleanliness and service. Qualifications: Housekeeping or environmental service experience preferred. Excellent customer service skills a must. High School diploma or equivalent preferred Essential Job Functions: Clean guestrooms. Ensure that each customer in the hotel is happy with the level of cleanliness and service. Physical, Mental & Environmental Demands: Must be able to maneuver in casino areas, up and down stairs and reach above shoulder level. Able to push, pull and carry up to 100 pounds. Able to tolerate areas containing secondary smoke. Must be able to work in temperatures in excess of 115 degrees and in cold temperatures as low as 40 degrees. Respond to visual and aural curs. Able to use and operate vacuum cleaners, floor cleaning equipment, dustpans and brooms. Must be able to work around crowded areas. Must be able to read labels on chemical bottles. Able to stoop, bend, reach and pull around casino and restroom areas. Able to use finger movement and rotation wrist motion when cleaning and wiping surface areas. Able to read, write, speak and understand English. Able to tolerate cleaning chemicals without developing an allergic reaction. Pay: Depending on experience, starts at $18.50 per hour The above is a minimal description of duties and responsibilities. Other work requirements may be necessary and assigned as the business needs evolve or change. Harrah's Resort Southern California reserves the right to make changes to this job description whenever necessary. Preference is given to qualified Rincon tribal members and members of other federally recognized tribes. Harrah's Resort Southern California is proud to be an Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability or protected veteran. NOTE: By providing a mobile number, you agree to receive calls/texts to your number about your application, and other opportunities that may be of interest to you. You understand that, where applicable, messages may be sent using an automatic telephone dialing system and your consent to receive messages does not require you to make a purchase.
Apr 14, 2024
Full time
Job Summary: To clean guest rooms and ensure that each customer in the hotel is happy with the level of cleanliness and service. Qualifications: Housekeeping or environmental service experience preferred. Excellent customer service skills a must. High School diploma or equivalent preferred Essential Job Functions: Clean guestrooms. Ensure that each customer in the hotel is happy with the level of cleanliness and service. Physical, Mental & Environmental Demands: Must be able to maneuver in casino areas, up and down stairs and reach above shoulder level. Able to push, pull and carry up to 100 pounds. Able to tolerate areas containing secondary smoke. Must be able to work in temperatures in excess of 115 degrees and in cold temperatures as low as 40 degrees. Respond to visual and aural curs. Able to use and operate vacuum cleaners, floor cleaning equipment, dustpans and brooms. Must be able to work around crowded areas. Must be able to read labels on chemical bottles. Able to stoop, bend, reach and pull around casino and restroom areas. Able to use finger movement and rotation wrist motion when cleaning and wiping surface areas. Able to read, write, speak and understand English. Able to tolerate cleaning chemicals without developing an allergic reaction. Pay: Depending on experience, starts at $18.50 per hour The above is a minimal description of duties and responsibilities. Other work requirements may be necessary and assigned as the business needs evolve or change. Harrah's Resort Southern California reserves the right to make changes to this job description whenever necessary. Preference is given to qualified Rincon tribal members and members of other federally recognized tribes. Harrah's Resort Southern California is proud to be an Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability or protected veteran. NOTE: By providing a mobile number, you agree to receive calls/texts to your number about your application, and other opportunities that may be of interest to you. You understand that, where applicable, messages may be sent using an automatic telephone dialing system and your consent to receive messages does not require you to make a purchase.
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Maintains standards of quality and cleanliness throughout daily assignments. Observes all house and safety rules, housekeeping room procedures, and security procedures. Cleans and services assigned guest rooms by category priority according to franchise and hotel standards. Returns and restocks cart at end of shift. Complete additional deep cleaning / seasonal cleaning functions as scheduled. Other duties as assigned. Responsibilities Clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms. Qualifications Minimum one year cleaning experience; previous hotel experience preferred. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. Knowledge of proper chemical handling. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Job Type: Full-time and Part-time Pay: $16 an hour Work Location : In person Benefits: Health insurance Paid time off 8 Paid holidays Marriott Hotel Discounts 2 Complimentary night hotel stays per year at any Shaner Hotel property 1 Complimentary meal per shift worked Located on bus and metro routes. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Apr 11, 2024
Full time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Maintains standards of quality and cleanliness throughout daily assignments. Observes all house and safety rules, housekeeping room procedures, and security procedures. Cleans and services assigned guest rooms by category priority according to franchise and hotel standards. Returns and restocks cart at end of shift. Complete additional deep cleaning / seasonal cleaning functions as scheduled. Other duties as assigned. Responsibilities Clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms. Qualifications Minimum one year cleaning experience; previous hotel experience preferred. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. Knowledge of proper chemical handling. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Job Type: Full-time and Part-time Pay: $16 an hour Work Location : In person Benefits: Health insurance Paid time off 8 Paid holidays Marriott Hotel Discounts 2 Complimentary night hotel stays per year at any Shaner Hotel property 1 Complimentary meal per shift worked Located on bus and metro routes. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Housekeeping Manager Division: Executive Hospitality Ref ID: R Location: Telluride, CO 81435 Rate: $ 75,000 - $95,000 Schedule: Monday - Friday. 40 - 50 hours June-Oct- subject to Overtime. Weekends as needed. November - May regular 40-hour week Monday - Friday. Benefits: Full benefits package included Health insurance, Dental Insurance vacation, and Paid time off. Room & Board: This position offers full room and board (housing allowance) relocating/moving expenses. Job description: A private family seeks to hire an experienced and detail-oriented Executive Housekeeper Manager to lead a team of housekeepers in the family's private ranch in Telluride, CO. The ideal candidate will be someone with experience in high-end private Homes, resorts, or Hotels. Must be a team player, with a "can-do" upbeat attitude, and experience providing white glove service. Responsibilities: Manage day-to-day operations of the housekeeping team in a private ranch Museum quality cleaning of art and antiques Mentor, coach, and train seasonal housekeeping team to ensure the highest service satisfaction for the principals and guests while maintaining cleanliness best practices and household protocols. Assign housekeeping tasks to housekeeping teams based on the residence and inspect work to ensure all standards and cleanliness practices are met. Manage and create schedules, and shifts for all housekeeping teams in each residence Collaborates with HR Family office to sit in on interviews for prospective new hires of seasonal staff Take inventory, and ensure adequate cleaning supplies in each household. Creating check-list and spreadsheets for household staff Oversee maintenance and construction projects as needed Create and maintain relationships with vendors and contractors Updating household manual Provide and reinforce a professional, welcoming, and supportive work environment Hands-on support to the housekeeping team as needed Organizational projects, closets, rotating clothes seasonally Requirements: Minimum 5 - 7 years of related work experience in High-end Hotels and resorts Prior experience as Executive Housekeeper Manager Excellent references from current and previous employers Ability to work independently and as part of a team Strong communication skills, both written and verbal (English) Utmost sense of confidentiality and discretion Must be extremely tech-savvy: computers & phone Must be proficient at creating reports and spreadsheets Professional, polished, and poised at all times Hands-on with a good attitude, high energy, strong work ethic, and attention to detail Exceptional organizational and time-management skills Valid US work authorization Valid Driver's License SSIN123 SOCIETY STAFFING 379 West Broadway, 2nd Floor New York, NY 10012 Tel: Agency DCA License For additional employment opportunities please visit our job postings at Due to the volume of employment applications received, Society Staffing is unable to respond to each application individually. Applicants will be contacted directly if selected as a candidate. Please be advised that the first round of our interview process involves a direct meeting at our Manhattan offices for all positions located in the tri-state area.
Apr 10, 2024
Full time
Housekeeping Manager Division: Executive Hospitality Ref ID: R Location: Telluride, CO 81435 Rate: $ 75,000 - $95,000 Schedule: Monday - Friday. 40 - 50 hours June-Oct- subject to Overtime. Weekends as needed. November - May regular 40-hour week Monday - Friday. Benefits: Full benefits package included Health insurance, Dental Insurance vacation, and Paid time off. Room & Board: This position offers full room and board (housing allowance) relocating/moving expenses. Job description: A private family seeks to hire an experienced and detail-oriented Executive Housekeeper Manager to lead a team of housekeepers in the family's private ranch in Telluride, CO. The ideal candidate will be someone with experience in high-end private Homes, resorts, or Hotels. Must be a team player, with a "can-do" upbeat attitude, and experience providing white glove service. Responsibilities: Manage day-to-day operations of the housekeeping team in a private ranch Museum quality cleaning of art and antiques Mentor, coach, and train seasonal housekeeping team to ensure the highest service satisfaction for the principals and guests while maintaining cleanliness best practices and household protocols. Assign housekeeping tasks to housekeeping teams based on the residence and inspect work to ensure all standards and cleanliness practices are met. Manage and create schedules, and shifts for all housekeeping teams in each residence Collaborates with HR Family office to sit in on interviews for prospective new hires of seasonal staff Take inventory, and ensure adequate cleaning supplies in each household. Creating check-list and spreadsheets for household staff Oversee maintenance and construction projects as needed Create and maintain relationships with vendors and contractors Updating household manual Provide and reinforce a professional, welcoming, and supportive work environment Hands-on support to the housekeeping team as needed Organizational projects, closets, rotating clothes seasonally Requirements: Minimum 5 - 7 years of related work experience in High-end Hotels and resorts Prior experience as Executive Housekeeper Manager Excellent references from current and previous employers Ability to work independently and as part of a team Strong communication skills, both written and verbal (English) Utmost sense of confidentiality and discretion Must be extremely tech-savvy: computers & phone Must be proficient at creating reports and spreadsheets Professional, polished, and poised at all times Hands-on with a good attitude, high energy, strong work ethic, and attention to detail Exceptional organizational and time-management skills Valid US work authorization Valid Driver's License SSIN123 SOCIETY STAFFING 379 West Broadway, 2nd Floor New York, NY 10012 Tel: Agency DCA License For additional employment opportunities please visit our job postings at Due to the volume of employment applications received, Society Staffing is unable to respond to each application individually. Applicants will be contacted directly if selected as a candidate. Please be advised that the first round of our interview process involves a direct meeting at our Manhattan offices for all positions located in the tri-state area.
Hotel Assistant General Manager Location: College Station, TX Salary: $40,000 to $50,000 Annually with Benefits Hours: 9:00 am to 5:00 pm Are you a seasoned hospitality professional with a passion for leadership and operational excellence? We are seeking a highly motivated and experienced individual to join our team as the Hotel Assistant General Manager in College Station, TX. Key Responsibilities: Operational Excellence: Oversee day-to-day hotel operations to ensure a seamless and exceptional guest experience. Collaborate with various departments, including front desk, housekeeping, and maintenance, to maintain high-quality standards. Team Leadership: Lead and inspire a team of dedicated professionals. Foster a positive and collaborative work environment, providing guidance and support to ensure the team's success. Customer Service Focus: Uphold and enhance the hotel's reputation for outstanding customer service. Address guest concerns promptly and effectively to ensure overall guest satisfaction. Financial Management: Assist in budgeting and financial planning, ensuring cost-effective operations. Monitor expenses, analyze financial reports, and implement strategies for revenue growth. Staff Development: Contribute to the professional growth of the team through training, coaching, and mentoring. Encourage continuous learning and development to enhance skills and capabilities. Qualifications: Proven experience in hotel management or a similar role. Strong leadership, communication, and interpersonal skills. Exceptional organizational and problem-solving abilities. Proficient in hotel management software and MS Office Suite. Bachelor's degree in Hospitality Management or a related field is preferred. Benefits: Competitive salary with annual performance reviews. Comprehensive benefits package, including health insurance and retirement plans. Opportunities for professional development and advancement. How to Apply: Interested candidates are invited to submit their resume to apply. Join our team and be an integral part of the success of our hotel in College Station, TX. We offer a supportive work environment, competitive compensation, and opportunities for growth. Apply now and take the next step in your hospitality career!
Apr 09, 2024
Full time
Hotel Assistant General Manager Location: College Station, TX Salary: $40,000 to $50,000 Annually with Benefits Hours: 9:00 am to 5:00 pm Are you a seasoned hospitality professional with a passion for leadership and operational excellence? We are seeking a highly motivated and experienced individual to join our team as the Hotel Assistant General Manager in College Station, TX. Key Responsibilities: Operational Excellence: Oversee day-to-day hotel operations to ensure a seamless and exceptional guest experience. Collaborate with various departments, including front desk, housekeeping, and maintenance, to maintain high-quality standards. Team Leadership: Lead and inspire a team of dedicated professionals. Foster a positive and collaborative work environment, providing guidance and support to ensure the team's success. Customer Service Focus: Uphold and enhance the hotel's reputation for outstanding customer service. Address guest concerns promptly and effectively to ensure overall guest satisfaction. Financial Management: Assist in budgeting and financial planning, ensuring cost-effective operations. Monitor expenses, analyze financial reports, and implement strategies for revenue growth. Staff Development: Contribute to the professional growth of the team through training, coaching, and mentoring. Encourage continuous learning and development to enhance skills and capabilities. Qualifications: Proven experience in hotel management or a similar role. Strong leadership, communication, and interpersonal skills. Exceptional organizational and problem-solving abilities. Proficient in hotel management software and MS Office Suite. Bachelor's degree in Hospitality Management or a related field is preferred. Benefits: Competitive salary with annual performance reviews. Comprehensive benefits package, including health insurance and retirement plans. Opportunities for professional development and advancement. How to Apply: Interested candidates are invited to submit their resume to apply. Join our team and be an integral part of the success of our hotel in College Station, TX. We offer a supportive work environment, competitive compensation, and opportunities for growth. Apply now and take the next step in your hospitality career!
Harrah's New Orleans Casino & Hotel, a Caesars Entertainment company, earned recognition by The Time-Picayune and The New Orleans Advocate as one of the Top Workplaces for 2022 in the Greater New Orleans. As a destination property in the heart of the city, Harrah's New Orleans is looking for fun, professional, and responsible Krewe Members who love delivering extraordinary services to our guests. If you enjoy working in a fun and fast-paced environment, we may have a career opportunity for you BENEFITS: Harrah's New Orleans is proud to offer our Krewe a professional, fun, and welcoming atmosphere. Our employees also enjoy exclusive benefits, such as: FREE Employee Parking Discounted Bus Passes Free Employee Assistance Program Employee Discount Program on Hotel Rooms Fun and Free Employee EventsJOB SUMMARY: The Hotel Houseperson will maintain the overall cleanliness of the hotel by cleaning breeze ways, hallways, and lobbies. In addition, the Houseperson is responsible for stocking and maintaining the supply closets each day, assist Room Attendants by collecting soiled linens and trash from the hotel room, sorting the linen appropriately and assisting team members. The Houseperson will deliver all guest requested items within 15 minutes or less. Members of the Housekeeping Team must maintain confidentiality and adhere to hotel and casino gaming regulations. ESSENTIAL JOB FUNCTIONS: Overall cleaning of the hotel Vacuums carpet (daily) and removes stains as necessary Washes and cleans walls light fixtures, louvers, ceilings, shelves and outside walls and cement walls Operates and controls all mechanical equipment including rotary machines, blowers, wide area vacuums and operating a golf cart Recognizes and uses appropriate chemicals Assists Room Attendants with stripping beds, emptying trash, bringing fresh linen and other related responsibilities Responsible for the distribution of clean linen to both Room Attendant carts as well as linen closets. Maintains a neat and clean working environment. Picks up soiled linen from Room Attendants carts and returns to the drop room for sorting. Sort soiled linen. Respond to guest and employee requests Responsible for deep cleaning of roomsADDITIONAL JOB DUTIES: Transports cleaning equipment up and down ramps Washes windows inside and out; and cleans outside walls to remove dirt and debris Cleans and empties various cleaning equipment including shampooers, buffers and vacuums Delivers upon requests guest amenities, i.e. pillows, additional beds, blankets, etc. within established timeframes Fold and inspect clean linen. Maintains laundry area; stocking supplies, cleaning area and organizing All other duties as assignedQUALIFICATIONS: Must be 21 years or older High school diploma or GED preferred. Must be speak, write and understand English. Must meet quality & time standards within 90 days of date in job. Must present a well-groomed appearance. Must perform duties with a sense of urgency. Must be able to work as a team with other employees. Ability to multi-task is essential. Friendly, outgoing personality is a must.PHYSICAL DEMANDS AND WORK ENVIRONMENT: Must be able to lift and carry at least 50 pounds. Must be able to stand and walk up to 8 hours per shift. Must be able to work in high and low temperatures including but not limited to working outdoors Ability to use chemicals without any adverse reactions. Ability to use and control various mechanical equipment. Ability to tilt head back and look up. Ability to work around dust. Ability to perform frequent, circular motions with hands and/or arms. Ability to bend, reach, stand, walk, push, pull, climb, kneel and crouch. Visual range must include near and far distances. Ability to maneuver in small, limited spaces. Must maintain good eye contact. Must be able to work with and tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and areas with second hand smoke Must be able to work at a fast pace, efficiently. Must be able to respond to visual, olfactory and aural cues. Must be able to operate in mentally and physically stressful situations Must be able to work a flexible schedule including weekends, evenings and holidays
Mar 28, 2024
Full time
Harrah's New Orleans Casino & Hotel, a Caesars Entertainment company, earned recognition by The Time-Picayune and The New Orleans Advocate as one of the Top Workplaces for 2022 in the Greater New Orleans. As a destination property in the heart of the city, Harrah's New Orleans is looking for fun, professional, and responsible Krewe Members who love delivering extraordinary services to our guests. If you enjoy working in a fun and fast-paced environment, we may have a career opportunity for you BENEFITS: Harrah's New Orleans is proud to offer our Krewe a professional, fun, and welcoming atmosphere. Our employees also enjoy exclusive benefits, such as: FREE Employee Parking Discounted Bus Passes Free Employee Assistance Program Employee Discount Program on Hotel Rooms Fun and Free Employee EventsJOB SUMMARY: The Hotel Houseperson will maintain the overall cleanliness of the hotel by cleaning breeze ways, hallways, and lobbies. In addition, the Houseperson is responsible for stocking and maintaining the supply closets each day, assist Room Attendants by collecting soiled linens and trash from the hotel room, sorting the linen appropriately and assisting team members. The Houseperson will deliver all guest requested items within 15 minutes or less. Members of the Housekeeping Team must maintain confidentiality and adhere to hotel and casino gaming regulations. ESSENTIAL JOB FUNCTIONS: Overall cleaning of the hotel Vacuums carpet (daily) and removes stains as necessary Washes and cleans walls light fixtures, louvers, ceilings, shelves and outside walls and cement walls Operates and controls all mechanical equipment including rotary machines, blowers, wide area vacuums and operating a golf cart Recognizes and uses appropriate chemicals Assists Room Attendants with stripping beds, emptying trash, bringing fresh linen and other related responsibilities Responsible for the distribution of clean linen to both Room Attendant carts as well as linen closets. Maintains a neat and clean working environment. Picks up soiled linen from Room Attendants carts and returns to the drop room for sorting. Sort soiled linen. Respond to guest and employee requests Responsible for deep cleaning of roomsADDITIONAL JOB DUTIES: Transports cleaning equipment up and down ramps Washes windows inside and out; and cleans outside walls to remove dirt and debris Cleans and empties various cleaning equipment including shampooers, buffers and vacuums Delivers upon requests guest amenities, i.e. pillows, additional beds, blankets, etc. within established timeframes Fold and inspect clean linen. Maintains laundry area; stocking supplies, cleaning area and organizing All other duties as assignedQUALIFICATIONS: Must be 21 years or older High school diploma or GED preferred. Must be speak, write and understand English. Must meet quality & time standards within 90 days of date in job. Must present a well-groomed appearance. Must perform duties with a sense of urgency. Must be able to work as a team with other employees. Ability to multi-task is essential. Friendly, outgoing personality is a must.PHYSICAL DEMANDS AND WORK ENVIRONMENT: Must be able to lift and carry at least 50 pounds. Must be able to stand and walk up to 8 hours per shift. Must be able to work in high and low temperatures including but not limited to working outdoors Ability to use chemicals without any adverse reactions. Ability to use and control various mechanical equipment. Ability to tilt head back and look up. Ability to work around dust. Ability to perform frequent, circular motions with hands and/or arms. Ability to bend, reach, stand, walk, push, pull, climb, kneel and crouch. Visual range must include near and far distances. Ability to maneuver in small, limited spaces. Must maintain good eye contact. Must be able to work with and tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and areas with second hand smoke Must be able to work at a fast pace, efficiently. Must be able to respond to visual, olfactory and aural cues. Must be able to operate in mentally and physically stressful situations Must be able to work a flexible schedule including weekends, evenings and holidays
STARTING AT $17.00GENERAL SUMMARY OF DUTIES: Under direction of the Lead Houseperson and Section Supervisors, cleans assigned guest and employee areas of hotel, as well as assisting Guest Room Attendants. EXAMPLES OF DUTIES/ESSENTIAL FUNCTIONS: (Includes, but is not limited to the following) Dust, vacuum, and clean the following areas of the Hotel: hallways; lobby; service and guest elevator tracks; vending areas; storage and supply areas; emergency stairwells; exit areas; and other areas as assigned. Ash urns in guest elevator lobbies must be maintained throughout your shift. Assist in minor maintenance, such as changing light bulbs, unplugging toilets, etc. Report more serious problems to the Floor Supervisor/Housekeeping Office. Respond promptly to guest requests and deliver guest convenience items as needed. Collect soiled linen and trash from GRA carts. Physically stock and maintain linen and supply rooms. Assist Guest Room Attendants as assigned; deliver supplies to GRA carts as needed including full cleaning bottles. Clean guest room glasses daily. Perform heavy duty maintenance and cleaning as assigned. Remove Room Service dishes from guest room hallways for prompt pick-up. Check all lamps and fixtures in your assigned area for burned out bulbs. Work additional hours on short notice as requested by supervisor, in order to accommodate one of the following: staffing emergency, employee absence, fluctuation in business levels, special projects, etc. Understand and follow Orientation manual, Housekeeping manual and Emergency/Evacuation procedures. Learn and uphold the quality customer service standards of the Silver Legacy Resort at all times. Personal appearance standards are to be maintained at all times. Complete training of Bloodborne Pathogen procedures. Attend regular departmental meetings as scheduled. Regular, punctual and predictable attendance and ability to work flexible hours, including overtime, which is required. Other job related duties as may be assigned.PERFORMANCE REQUIREMENTS: (Knowledge, Skills and Abilities) Good organizational skills. Understand and comply with all company and departmental rules and regulations, policies and procedures. Skill in establishing and maintaining effective working relationships with staff and guests. Ability to read, and communicate verbally in English and Spanish. Self-motivated, detail oriented. Possess initiative, high energy level. Well groomed, good personal hygiene. Knowledge of chemical use, OSHA regulations, and Biohazard clean-up procedures.EDUCATION AND EXPERIENCE:Education: High school education or equivalent. Experience: Previous housekeeping experience is recommended but not required.Certificate/License: None required.TYPICAL WORKING CONDITIONS: Work may be performed in confined areas, which may be unusually warm, cold, or noisy, dimly lit or brightly illuminated. Work entails use of solvents/oils, mechanical and electrical devices. May come into contact with fumes/odors and dirt/dust. Work is done in high places and occasionally on slippery surfaces. Constant awareness is required of surrounding areas to insure safety of employees and guests. Constant contact with co-workers and guests.TYPICAL PHYSICAL/MENTAL DEMANDS: (May be required in order to perform the essential functions of the position). Position requires Team Member to enter & exit from the Team Member entrance which entails 4 flights of stairs (40 steps). Frequent standing, walking, repetitive use of both hands to include light and firm/strong grasping and finger dexterity, near/far visual acuity, depth perception, field of vision, accommodation and ability to see colors; occasional reaching overhead, pushing/pulling over 100 lbs., lifting/carrying; seldom requires sitting, bending over, crouching, kneeling, crawling, climbing, balancing, lifting/carrying up to 50 lbs.Requires simple reading writing and math skills, the ability to perform simple tasks, and coordination. Must be able to follow instructions, influence others, meet time requirements, memorization skills and use independent judgment.
Apr 15, 2024
Full time
STARTING AT $17.00GENERAL SUMMARY OF DUTIES: Under direction of the Lead Houseperson and Section Supervisors, cleans assigned guest and employee areas of hotel, as well as assisting Guest Room Attendants. EXAMPLES OF DUTIES/ESSENTIAL FUNCTIONS: (Includes, but is not limited to the following) Dust, vacuum, and clean the following areas of the Hotel: hallways; lobby; service and guest elevator tracks; vending areas; storage and supply areas; emergency stairwells; exit areas; and other areas as assigned. Ash urns in guest elevator lobbies must be maintained throughout your shift. Assist in minor maintenance, such as changing light bulbs, unplugging toilets, etc. Report more serious problems to the Floor Supervisor/Housekeeping Office. Respond promptly to guest requests and deliver guest convenience items as needed. Collect soiled linen and trash from GRA carts. Physically stock and maintain linen and supply rooms. Assist Guest Room Attendants as assigned; deliver supplies to GRA carts as needed including full cleaning bottles. Clean guest room glasses daily. Perform heavy duty maintenance and cleaning as assigned. Remove Room Service dishes from guest room hallways for prompt pick-up. Check all lamps and fixtures in your assigned area for burned out bulbs. Work additional hours on short notice as requested by supervisor, in order to accommodate one of the following: staffing emergency, employee absence, fluctuation in business levels, special projects, etc. Understand and follow Orientation manual, Housekeeping manual and Emergency/Evacuation procedures. Learn and uphold the quality customer service standards of the Silver Legacy Resort at all times. Personal appearance standards are to be maintained at all times. Complete training of Bloodborne Pathogen procedures. Attend regular departmental meetings as scheduled. Regular, punctual and predictable attendance and ability to work flexible hours, including overtime, which is required. Other job related duties as may be assigned.PERFORMANCE REQUIREMENTS: (Knowledge, Skills and Abilities) Good organizational skills. Understand and comply with all company and departmental rules and regulations, policies and procedures. Skill in establishing and maintaining effective working relationships with staff and guests. Ability to read, and communicate verbally in English and Spanish. Self-motivated, detail oriented. Possess initiative, high energy level. Well groomed, good personal hygiene. Knowledge of chemical use, OSHA regulations, and Biohazard clean-up procedures.EDUCATION AND EXPERIENCE:Education: High school education or equivalent. Experience: Previous housekeeping experience is recommended but not required.Certificate/License: None required.TYPICAL WORKING CONDITIONS: Work may be performed in confined areas, which may be unusually warm, cold, or noisy, dimly lit or brightly illuminated. Work entails use of solvents/oils, mechanical and electrical devices. May come into contact with fumes/odors and dirt/dust. Work is done in high places and occasionally on slippery surfaces. Constant awareness is required of surrounding areas to insure safety of employees and guests. Constant contact with co-workers and guests.TYPICAL PHYSICAL/MENTAL DEMANDS: (May be required in order to perform the essential functions of the position). Position requires Team Member to enter & exit from the Team Member entrance which entails 4 flights of stairs (40 steps). Frequent standing, walking, repetitive use of both hands to include light and firm/strong grasping and finger dexterity, near/far visual acuity, depth perception, field of vision, accommodation and ability to see colors; occasional reaching overhead, pushing/pulling over 100 lbs., lifting/carrying; seldom requires sitting, bending over, crouching, kneeling, crawling, climbing, balancing, lifting/carrying up to 50 lbs.Requires simple reading writing and math skills, the ability to perform simple tasks, and coordination. Must be able to follow instructions, influence others, meet time requirements, memorization skills and use independent judgment.
At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment provider. Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, 'Create the Extraordinary'. Our vision, 'Create spectacular worlds. That immerse, inspire and connect you. We don't perform magic; we create it with excellence. '. If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities. POSITION SUMMARYThe incumbent in this position is responsible for providing superior service to both the internal and external customer. The incumbent is also responsible for maintaining Horseshoe St. Louis standards of cleanliness throughout the hotel tower, as directed. JOB DUTIES AND RESPONSIBILITIESThe following statements are intended as general illustrations of the work in this job class and are not all-inclusive for specific positions.)1. Cleans hotel rooms, hallways, linen rooms, employee and storage areas in the hotel towers, as directed in the time designated.2. Is responsible for maintaining and cleaning all equipment used throughout the course of a shift, as detailed in the SOP.3. Maintains proper documentation of all duties accomplished during a working shift, as directed.4. Reports all safety hazards or maintenance deficiencies for proper handling.5. Abides by all security/safety measures.6. Greets all guests throughout shift with the proper salutation and pleasant 7. expression.8. Performs all duties in a quiet and orderly manner.9. All associates must maintain a neat, clean and well-groomed appearance per Horseshoe St. Louis SOP's.10. Keeps the operating cart clean and neat with sufficient supplies for no more than eight rooms at a time.11. Keeps the assigned floor clean and free of trash and linens.12. Expediently turn in any lost and found items on property to the Management.13. Replenishing each guest rooms with standardized amenities and materials.14. Cleans any biohazard materials with proper safety equipment.15. Cleaning Rooms in a consistent, standardize and efficient manner as directed by the SOP's.16. Performs all Housekeeping related assignments and duties.17. Responds to all and any guest requests.18. Reports room and hall deficiencies to PBX/Supervisor and follows up on completion. 19. Provides accurate information of property along with property events and promotions.20. Performs other duties as assigned by management. JOB QUALIFICATIONS: Ability to communicate with hotel guests, announcing arrival at door, and comprehending special requests from guests. Ability to inspect and maintain areas for which responsible. Must be able to use the equipment associated with the position, including, but not limited to, vacuum, cleaning supplies and safety equipment. Ability to effectively and efficiently move around work area. Ability to clean as directed at an acceptable performance rate. Ability to minimally communicate and understand, in English, matters of mutual concern, such as directions, hazards or questions. If unable to speak or understand English, prior experience as a maid is required. Ability to be physically mobile, and stand/walk for 8 to 12-hour shifts. Must be able to work in areas containing dust, secondhand smoke, varying noise and temperature levels, lighting, vibrations, crowds and air quality. Must present a professional appearance and demeanor at all times. Regular and punctual attendance is required.These skills and abilities are typically acquired through two months of on-the-job training.
Apr 15, 2024
Full time
At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment provider. Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, 'Create the Extraordinary'. Our vision, 'Create spectacular worlds. That immerse, inspire and connect you. We don't perform magic; we create it with excellence. '. If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities. POSITION SUMMARYThe incumbent in this position is responsible for providing superior service to both the internal and external customer. The incumbent is also responsible for maintaining Horseshoe St. Louis standards of cleanliness throughout the hotel tower, as directed. JOB DUTIES AND RESPONSIBILITIESThe following statements are intended as general illustrations of the work in this job class and are not all-inclusive for specific positions.)1. Cleans hotel rooms, hallways, linen rooms, employee and storage areas in the hotel towers, as directed in the time designated.2. Is responsible for maintaining and cleaning all equipment used throughout the course of a shift, as detailed in the SOP.3. Maintains proper documentation of all duties accomplished during a working shift, as directed.4. Reports all safety hazards or maintenance deficiencies for proper handling.5. Abides by all security/safety measures.6. Greets all guests throughout shift with the proper salutation and pleasant 7. expression.8. Performs all duties in a quiet and orderly manner.9. All associates must maintain a neat, clean and well-groomed appearance per Horseshoe St. Louis SOP's.10. Keeps the operating cart clean and neat with sufficient supplies for no more than eight rooms at a time.11. Keeps the assigned floor clean and free of trash and linens.12. Expediently turn in any lost and found items on property to the Management.13. Replenishing each guest rooms with standardized amenities and materials.14. Cleans any biohazard materials with proper safety equipment.15. Cleaning Rooms in a consistent, standardize and efficient manner as directed by the SOP's.16. Performs all Housekeeping related assignments and duties.17. Responds to all and any guest requests.18. Reports room and hall deficiencies to PBX/Supervisor and follows up on completion. 19. Provides accurate information of property along with property events and promotions.20. Performs other duties as assigned by management. JOB QUALIFICATIONS: Ability to communicate with hotel guests, announcing arrival at door, and comprehending special requests from guests. Ability to inspect and maintain areas for which responsible. Must be able to use the equipment associated with the position, including, but not limited to, vacuum, cleaning supplies and safety equipment. Ability to effectively and efficiently move around work area. Ability to clean as directed at an acceptable performance rate. Ability to minimally communicate and understand, in English, matters of mutual concern, such as directions, hazards or questions. If unable to speak or understand English, prior experience as a maid is required. Ability to be physically mobile, and stand/walk for 8 to 12-hour shifts. Must be able to work in areas containing dust, secondhand smoke, varying noise and temperature levels, lighting, vibrations, crowds and air quality. Must present a professional appearance and demeanor at all times. Regular and punctual attendance is required.These skills and abilities are typically acquired through two months of on-the-job training.
JOB DUTIES AND RESPONSIBILITIESThe following statements are intended as general examples of the duties of this position and are not all-inclusive for specific positions. Other reasonable duties may be assigned.1. Ensure at all times operating principles are being adhered to:a. Clean - Keep all areas clean and pristine.b. Safe - Follow all safety policies and procedures.c. Friendly - Get to know our guests and build genuine relationships with them.d. Fun - Have fun Be interactive with all internal and external guests while maintaining professional standards.2. Use the 'WE CARE' formula to deliver the best experience to our guests:1. Welcome - We treat strangers like friends and friends like family.2. Excited - We are enthusiastic and eager. We perform at a level that exceeds guest expectations.3. Comfortable - We provide a safe, relaxing and inviting environment.4. Appreciated - We recognize the full value of our guests.5. Respected - We see and value the uniqueness in each guest and approach each guests needs with dignity and integrity.6. Entertained - We strive to deliver a valuable, enjoyable and delightful experience.3. Adhere to department service standards of all hotel areas.4. Interact with all guests and employees to positively affect interactions with guests and employees, and demonstrate resiliency to deal with difficult situations in all types of business conditions. Work effectively and courteously with fellow employees.5. Responsible for the daily supervision and performance of the Hotel Front Office, Coat Check, Gift Shop, PBX, and Transportation on a shift basis to ensure exemplary guest satisfaction.6. Maintains awareness of how each employee interacts with internal and external guests. Coaches, counsels and mentors as needed to develop staff while providing exemplary guest service.7. Performs and reviews on-the-job training for all employees within Hotel Front Office, Coat Check, Gift Shop, and Transportation areas to ensure staff receives adequate guidance, resources, and information for adequate job performance through departmental training.8. Must have a working knowledge of all areas of the Hotel Front Office, Coat Check, Gift Shop, and Transportation and each position in order to cover any shift.9. Assists management in interviews, hiring, evaluations, and coaching and counseling to develop employees and build a cohesive team that will provide superior service to the guest.10. Completes and maintains inventories of Hotel Front Office, Coat Check, Gift Shop, Housekeeping and Transportation supplies as directed by manager, maintaining an established par level to ensure the department has all supplies needed.11. Completes all company-required training within designated time frames.12. Performs other duties as assigned.PHYSICAL/MENTAL DEMANDS AND WORK ENVIRONMENTThe physical/mental demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.Physical Demands: â Ability to move effectively and efficiently around all areas to effectively monitor and support employees.Mental Demands: â Able to perform assigned duties under frequent time pressures in an interruptive environment. â Able to read, write, and understand complex instructions and communicate them to employees in a way that can be easily interpreted. â Availability to work 24 hours a day, 7 days a week, varied work schedules and holidays. â Multi task. â Use all equipment associated with the position, including, but not limited to, Hotel LMS System, CMS, Rainmaker, Micros, Lodgenet, Onity, and Valet systems. â Review and comprehend hotel reports, and other necessary documentation. â Communicate effectively with guests and all levels of employees, including responding to guest comments and complaints.Work Environment: Ability to work in a brightly lit, smoke filled casino environment with above average noise levels.MINIMUM QUALIFICATIONSEducation: None RequiredTraining/Experience: â 1-2 Years in hospitality or casinoJob Knowledge: â Sound working knowledge of the hotel industry and understanding of how the hotel is a strong support system for the casino. â Demonstrated knowledge of policies and procedures of hotel areas, as well as knowledge of the hotel housekeeping areas.Other: â Must be able to obtain and maintain valid gaming license. â Must be able to receive and maintain all required certification. â Must complete all required company training. â Must have a valid Chauffer's license.
Apr 14, 2024
Full time
JOB DUTIES AND RESPONSIBILITIESThe following statements are intended as general examples of the duties of this position and are not all-inclusive for specific positions. Other reasonable duties may be assigned.1. Ensure at all times operating principles are being adhered to:a. Clean - Keep all areas clean and pristine.b. Safe - Follow all safety policies and procedures.c. Friendly - Get to know our guests and build genuine relationships with them.d. Fun - Have fun Be interactive with all internal and external guests while maintaining professional standards.2. Use the 'WE CARE' formula to deliver the best experience to our guests:1. Welcome - We treat strangers like friends and friends like family.2. Excited - We are enthusiastic and eager. We perform at a level that exceeds guest expectations.3. Comfortable - We provide a safe, relaxing and inviting environment.4. Appreciated - We recognize the full value of our guests.5. Respected - We see and value the uniqueness in each guest and approach each guests needs with dignity and integrity.6. Entertained - We strive to deliver a valuable, enjoyable and delightful experience.3. Adhere to department service standards of all hotel areas.4. Interact with all guests and employees to positively affect interactions with guests and employees, and demonstrate resiliency to deal with difficult situations in all types of business conditions. Work effectively and courteously with fellow employees.5. Responsible for the daily supervision and performance of the Hotel Front Office, Coat Check, Gift Shop, PBX, and Transportation on a shift basis to ensure exemplary guest satisfaction.6. Maintains awareness of how each employee interacts with internal and external guests. Coaches, counsels and mentors as needed to develop staff while providing exemplary guest service.7. Performs and reviews on-the-job training for all employees within Hotel Front Office, Coat Check, Gift Shop, and Transportation areas to ensure staff receives adequate guidance, resources, and information for adequate job performance through departmental training.8. Must have a working knowledge of all areas of the Hotel Front Office, Coat Check, Gift Shop, and Transportation and each position in order to cover any shift.9. Assists management in interviews, hiring, evaluations, and coaching and counseling to develop employees and build a cohesive team that will provide superior service to the guest.10. Completes and maintains inventories of Hotel Front Office, Coat Check, Gift Shop, Housekeeping and Transportation supplies as directed by manager, maintaining an established par level to ensure the department has all supplies needed.11. Completes all company-required training within designated time frames.12. Performs other duties as assigned.PHYSICAL/MENTAL DEMANDS AND WORK ENVIRONMENTThe physical/mental demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.Physical Demands: â Ability to move effectively and efficiently around all areas to effectively monitor and support employees.Mental Demands: â Able to perform assigned duties under frequent time pressures in an interruptive environment. â Able to read, write, and understand complex instructions and communicate them to employees in a way that can be easily interpreted. â Availability to work 24 hours a day, 7 days a week, varied work schedules and holidays. â Multi task. â Use all equipment associated with the position, including, but not limited to, Hotel LMS System, CMS, Rainmaker, Micros, Lodgenet, Onity, and Valet systems. â Review and comprehend hotel reports, and other necessary documentation. â Communicate effectively with guests and all levels of employees, including responding to guest comments and complaints.Work Environment: Ability to work in a brightly lit, smoke filled casino environment with above average noise levels.MINIMUM QUALIFICATIONSEducation: None RequiredTraining/Experience: â 1-2 Years in hospitality or casinoJob Knowledge: â Sound working knowledge of the hotel industry and understanding of how the hotel is a strong support system for the casino. â Demonstrated knowledge of policies and procedures of hotel areas, as well as knowledge of the hotel housekeeping areas.Other: â Must be able to obtain and maintain valid gaming license. â Must be able to receive and maintain all required certification. â Must complete all required company training. â Must have a valid Chauffer's license.
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Process all check-ins and check-outs according to established hotel requirements. Adhere to payment, cash handling and credit policies/procedures. Generate, print, and distribute daily reports to designated departments/personnel. Resolve discrepancies on the room status report with Housekeeping. Other duties as assigned. Pay : Starting Pay $17.00-$19.00 per hour based on experience. Responsibilities Provide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information and services to any guest or visitor in a friendly, professional manner. Qualifications High school graduate or equivalent. Minimum one year customer service experience; previous hotel experience preferred. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. Computer experience preferred. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Apr 10, 2024
Full time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Process all check-ins and check-outs according to established hotel requirements. Adhere to payment, cash handling and credit policies/procedures. Generate, print, and distribute daily reports to designated departments/personnel. Resolve discrepancies on the room status report with Housekeeping. Other duties as assigned. Pay : Starting Pay $17.00-$19.00 per hour based on experience. Responsibilities Provide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information and services to any guest or visitor in a friendly, professional manner. Qualifications High school graduate or equivalent. Minimum one year customer service experience; previous hotel experience preferred. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. Computer experience preferred. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
POSITION SUMMARY Housekeeper will maintain a high standard of sanitation and cleanliness of the hotel. This position involves high Guest Contact and presents the first point of contact with our guests while keeping all areas free of safety hazards and performing tasks in a safe and efficient manner. RESPONSIBILITIES Clean guest rooms as assigned and all common areas, ensuring hotel's established standards of cleanliness, and replace required supplies. With instruction, be able to clean a standard guest room within 30 minutes meeting hotel cleaning standards. Vacuum carpets and clean windows. Ensures carts are clean and stocked with cleaning and room supplies. Always maintain positive guest relations. Work to resolve guest complaints, ensuring guest satisfaction. Communicate effectively with guests as well as team members. Maintain knowledge of all hotel features/services, hours of operation, room rates, special packages and promotions, daily house count and expected arrivals/departures and scheduled daily group activities. Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended. Use all chemicals in accordance with OSHA regulations and hotel requirements. Turn in lost and found items immediately to the supervisor. Stock linen room with supplies. Empty linen from housekeeping carts. Sweep and mop Lobby areas Clean Outside bathroom daily. Dust light fixtures in hallways. Remove all dirty linen from laundry chutes and hallways. Turn in lost and found items immediately to the supervisor. Aid co-workers and guests as needed. Notify supervisor of any guests' complaints or comments. Always maintain guest confidentiality. Assists in handling emergencies in order to protect our guest and associates and preserve the building and its systems during the emergency. Must act as quickly and responsibly as possible to return the building to its normal operating status. Be in proper uniform and wear closed toe, flat shoes. Complete daily report and assignment sheets as instructed by supervisor. Report all maintenance problems to supervisor. Other duties as assigned QUALIFICATIONS High School diploma or equivalent required Previous housekeeping experience preferred Ability to pass pre-employment background check and drug screening Effective oral or written communication skills with all levels of the organization Strong organizational skills with the ability to manage time and multiple priorities to completion Problem solving skills with an analytical thought process Ability to adapt to a rapidly changing environment BENEFITS Constellis offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects its commitment to creating a diverse and supportive workplace. Medical, Vision & Dental Insurance Paid Time-Off Program & Company Paid Holidays 401(k) Retirement Plan Insurance: Basic Life & Supplemental Life Health & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Personal Development & Learning Opportunities On-the-job Training, Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach WORKING CONDITIONS May be exposed to fumes, toxic or caustic chemicals, must wear personal protective equipment while using cleaning supplies, as required by established Company Safety Standards. The Housekeeper is responsible for maintaining the highest standards of cleanliness in all guestrooms. Housekeepers must demonstrate a commitment to maintaining high quality standards and attention to detail. This industry functions seven (7) days a week, twenty-four (24) hours a day. Regular attendance in accordance with company standards is essential for success in this position. PHYSICAL REQUIREMENTS Must be able to lift, lower, carry, push or move objects up to 50 lbs. Various tasks may require intermittent standing or prolonged sitting, and the ability to walk, reach, kneel, crouch and handle work related supplies and tools.
Apr 10, 2024
Full time
POSITION SUMMARY Housekeeper will maintain a high standard of sanitation and cleanliness of the hotel. This position involves high Guest Contact and presents the first point of contact with our guests while keeping all areas free of safety hazards and performing tasks in a safe and efficient manner. RESPONSIBILITIES Clean guest rooms as assigned and all common areas, ensuring hotel's established standards of cleanliness, and replace required supplies. With instruction, be able to clean a standard guest room within 30 minutes meeting hotel cleaning standards. Vacuum carpets and clean windows. Ensures carts are clean and stocked with cleaning and room supplies. Always maintain positive guest relations. Work to resolve guest complaints, ensuring guest satisfaction. Communicate effectively with guests as well as team members. Maintain knowledge of all hotel features/services, hours of operation, room rates, special packages and promotions, daily house count and expected arrivals/departures and scheduled daily group activities. Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended. Use all chemicals in accordance with OSHA regulations and hotel requirements. Turn in lost and found items immediately to the supervisor. Stock linen room with supplies. Empty linen from housekeeping carts. Sweep and mop Lobby areas Clean Outside bathroom daily. Dust light fixtures in hallways. Remove all dirty linen from laundry chutes and hallways. Turn in lost and found items immediately to the supervisor. Aid co-workers and guests as needed. Notify supervisor of any guests' complaints or comments. Always maintain guest confidentiality. Assists in handling emergencies in order to protect our guest and associates and preserve the building and its systems during the emergency. Must act as quickly and responsibly as possible to return the building to its normal operating status. Be in proper uniform and wear closed toe, flat shoes. Complete daily report and assignment sheets as instructed by supervisor. Report all maintenance problems to supervisor. Other duties as assigned QUALIFICATIONS High School diploma or equivalent required Previous housekeeping experience preferred Ability to pass pre-employment background check and drug screening Effective oral or written communication skills with all levels of the organization Strong organizational skills with the ability to manage time and multiple priorities to completion Problem solving skills with an analytical thought process Ability to adapt to a rapidly changing environment BENEFITS Constellis offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects its commitment to creating a diverse and supportive workplace. Medical, Vision & Dental Insurance Paid Time-Off Program & Company Paid Holidays 401(k) Retirement Plan Insurance: Basic Life & Supplemental Life Health & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Personal Development & Learning Opportunities On-the-job Training, Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach WORKING CONDITIONS May be exposed to fumes, toxic or caustic chemicals, must wear personal protective equipment while using cleaning supplies, as required by established Company Safety Standards. The Housekeeper is responsible for maintaining the highest standards of cleanliness in all guestrooms. Housekeepers must demonstrate a commitment to maintaining high quality standards and attention to detail. This industry functions seven (7) days a week, twenty-four (24) hours a day. Regular attendance in accordance with company standards is essential for success in this position. PHYSICAL REQUIREMENTS Must be able to lift, lower, carry, push or move objects up to 50 lbs. Various tasks may require intermittent standing or prolonged sitting, and the ability to walk, reach, kneel, crouch and handle work related supplies and tools.