Company Description Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law. Job Description Pilot Flying J is seeking highly-skilled, experienced Restaurant General Managers to run our high-volume, quick service restaurants. Applicants for this position must be willing to relocate. Our General Managers are accountable for the financial and operational performance of the restaurant and are responsible for the following tasks: Ensuring excellent hospitality and guest service Creating a positive work environment for team members Implementing Human Resource decisions Performing P&L analysis Controlling inventory Pay Rates Starting between: $39,700.00 - $59,050.00 / year Qualifications As a Restaurant General Manager, you must have excellent team leadership and customer service skills. You must also exemplify integrity and accountability at the managerial level. Additional requirements of the Restaurant General Manager include: Minimum 2-3 years of management experience in the retail, restaurant, grocery or other service industry with responsibility for financial results Previous management proficiency in high volume retail with P&L accountability Ability to work a flexible schedule of nights, days, weekends and holidays Additional Information Fuel Discount Nation-wide Medical Plan/Dental/Vision 401(k) Flexible Spending Accounts Adoption Assistance Tuition Reimbursement Flexible Schedule Weekly Pay
Apr 16, 2024
Full time
Company Description Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law. Job Description Pilot Flying J is seeking highly-skilled, experienced Restaurant General Managers to run our high-volume, quick service restaurants. Applicants for this position must be willing to relocate. Our General Managers are accountable for the financial and operational performance of the restaurant and are responsible for the following tasks: Ensuring excellent hospitality and guest service Creating a positive work environment for team members Implementing Human Resource decisions Performing P&L analysis Controlling inventory Pay Rates Starting between: $39,700.00 - $59,050.00 / year Qualifications As a Restaurant General Manager, you must have excellent team leadership and customer service skills. You must also exemplify integrity and accountability at the managerial level. Additional requirements of the Restaurant General Manager include: Minimum 2-3 years of management experience in the retail, restaurant, grocery or other service industry with responsibility for financial results Previous management proficiency in high volume retail with P&L accountability Ability to work a flexible schedule of nights, days, weekends and holidays Additional Information Fuel Discount Nation-wide Medical Plan/Dental/Vision 401(k) Flexible Spending Accounts Adoption Assistance Tuition Reimbursement Flexible Schedule Weekly Pay
Company Description Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law. Job Description Pilot Flying J is seeking highly-skilled, experienced Restaurant General Managers to run our high-volume, quick service restaurants. Applicants for this position must be willing to relocate. Our General Managers are accountable for the financial and operational performance of the restaurant and are responsible for the following tasks: Ensuring excellent hospitality and guest service Creating a positive work environment for team members Implementing Human Resource decisions Performing P&L analysis Controlling inventory Pay Rates Starting between: $39,700.00 - $59,050.00 / year Qualifications As a Restaurant General Manager, you must have excellent team leadership and customer service skills. You must also exemplify integrity and accountability at the managerial level. Additional requirements of the Restaurant General Manager include: Minimum 2-3 years of management experience in the retail, restaurant, grocery or other service industry with responsibility for financial results Previous management proficiency in high volume retail with P&L accountability Ability to work a flexible schedule of nights, days, weekends and holidays Additional Information Fuel Discount Nation-wide Medical Plan/Dental/Vision 401(k) Flexible Spending Accounts Adoption Assistance Tuition Reimbursement Flexible Schedule Weekly Pay
Apr 09, 2024
Full time
Company Description Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law. Job Description Pilot Flying J is seeking highly-skilled, experienced Restaurant General Managers to run our high-volume, quick service restaurants. Applicants for this position must be willing to relocate. Our General Managers are accountable for the financial and operational performance of the restaurant and are responsible for the following tasks: Ensuring excellent hospitality and guest service Creating a positive work environment for team members Implementing Human Resource decisions Performing P&L analysis Controlling inventory Pay Rates Starting between: $39,700.00 - $59,050.00 / year Qualifications As a Restaurant General Manager, you must have excellent team leadership and customer service skills. You must also exemplify integrity and accountability at the managerial level. Additional requirements of the Restaurant General Manager include: Minimum 2-3 years of management experience in the retail, restaurant, grocery or other service industry with responsibility for financial results Previous management proficiency in high volume retail with P&L accountability Ability to work a flexible schedule of nights, days, weekends and holidays Additional Information Fuel Discount Nation-wide Medical Plan/Dental/Vision 401(k) Flexible Spending Accounts Adoption Assistance Tuition Reimbursement Flexible Schedule Weekly Pay
Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: La Quinta Denver - Golden 3301 Youngfield Service Road Golden , CO 80401 Overview: The Assistant General Manager is responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction and developing employees, while maintaining the integrity of the hotel. Responsibilities: Play a pivotal role in hotel sales efforts, including calling on top ten accounts, meeting clients, hosting luncheons and receptions, and meeting with on-site contacts on a daily, weekly and monthly basis. Tour the operating departments daily, making adjustments as needed via department heads. Conduct weekly staff meetings, including weekly training sessions presented by managers and self using the steps to effective training according to Highgate Hotel standards, and the review of previous and future sales and operations efforts. Meet all financial review dates and corporate directed programs in a timely fashion. Hold a monthly financial review with all department managers, M.I.D.'s and available supervisors. Ensure that all department heads maintain budgeted productivity levels and Highgate Hotel standard checkbook accounting procedures. Develop managers for future advancement through competency training and corporate sponsored training programs. Participate in required M.O.D. coverage as scheduled. Maintain direct contact with and monitor the development of management trainees. Adhere to all Highgate Hotel policies and procedures and train new managers to ensure compliance. Oversee and assist in the Highgate Hotel budget process as required. Ensure that training in service standards is taking place in each department using the steps to effective training according to Highgate Hotel standards, including compliance in all departments to Highgate Hotel Garden Standard of the Week training. Assist in creating a positive team-oriented environment which focuses on the guest, through employee development and motivation. Inspect rooms regularly (weekly at a minimum) with both the Housekeeping Manager and Property Engineer. Ensure complete processing of invoices daily by using the A/P process. Ensure that all appropriate information for financial documents is received by the Corporate Office monthly, in compliance with the monthly accounting calendar. Ensure the cleanliness and maintenance of the physical property through inspections and preventive maintenance programs with department managers. Ensure that employees are at all times attentive, friendly, courteous and efficient in their interactions with guests, managers and all other employees. Forecast monthly the hotel's financial position, by estimating revenues and line-by-line expenses. Analyze previous and projected data to generate an accurate reforecast. Prepare and conduct all management interviews and follow hiring procedures according to Highgate Hotel S.O.P.'s. Ensure that all managers are in compliance with the standards in their interviewing and hiring procedures for departmental staff. Interview all prospective final candidates for any vacant management position within the hotel prior to any offer being extended. Perform all Executive Committee members performance appraisals according to Highgate Hotel S.O.P.'s, and ensure that managers are in compliance with the standards in their administration of performance appraisals to their staff. Motivate, coach, counsel and discipline all management personnel according to Highgate Hotel S.O.P.'s and ensure that managers are in compliance with the standards in their administration of counseling and disciplinary steps. Perform any other duties as requested by the Vice President or Regional Director of Operations. Ensure that all employees receive fair and equitable treatment according to Highgate Hotel S.O.P.'s. Meet clients on the property, including meeting contacts and potential clients touring the property, to assist in the sales effort. Be in the public areas during peak times, greeting guests and offering assistance as needed. Ensure procedures for handling of the hotel safe specifically with regard to security and monthly safe audits are followed and occur. Ensure monthly credit meetings are conducted and take an active role in the hotel credit and collection policies Qualifications: At least 5-6 years progressive experience in a hotel. Bachelor's Degree preferred. Long hours sometimes required. Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Participate in M.O.D. coverage as required. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which include wearing nametags. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives. Must be able to maintain confidentiality of information. Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. Perform other duties as requested by management. Salary Range ($50,000-$60,000/yr) In addition to travel discounts at all our hotels, Highgate offers competitive benefits, including three pricing tiers of medical coverage as well as dental, vision & supplemental benefits to full-time associates. Retirement 401k program is open to both full-time & part-time staff who qualify.
Apr 19, 2024
Full time
Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: La Quinta Denver - Golden 3301 Youngfield Service Road Golden , CO 80401 Overview: The Assistant General Manager is responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction and developing employees, while maintaining the integrity of the hotel. Responsibilities: Play a pivotal role in hotel sales efforts, including calling on top ten accounts, meeting clients, hosting luncheons and receptions, and meeting with on-site contacts on a daily, weekly and monthly basis. Tour the operating departments daily, making adjustments as needed via department heads. Conduct weekly staff meetings, including weekly training sessions presented by managers and self using the steps to effective training according to Highgate Hotel standards, and the review of previous and future sales and operations efforts. Meet all financial review dates and corporate directed programs in a timely fashion. Hold a monthly financial review with all department managers, M.I.D.'s and available supervisors. Ensure that all department heads maintain budgeted productivity levels and Highgate Hotel standard checkbook accounting procedures. Develop managers for future advancement through competency training and corporate sponsored training programs. Participate in required M.O.D. coverage as scheduled. Maintain direct contact with and monitor the development of management trainees. Adhere to all Highgate Hotel policies and procedures and train new managers to ensure compliance. Oversee and assist in the Highgate Hotel budget process as required. Ensure that training in service standards is taking place in each department using the steps to effective training according to Highgate Hotel standards, including compliance in all departments to Highgate Hotel Garden Standard of the Week training. Assist in creating a positive team-oriented environment which focuses on the guest, through employee development and motivation. Inspect rooms regularly (weekly at a minimum) with both the Housekeeping Manager and Property Engineer. Ensure complete processing of invoices daily by using the A/P process. Ensure that all appropriate information for financial documents is received by the Corporate Office monthly, in compliance with the monthly accounting calendar. Ensure the cleanliness and maintenance of the physical property through inspections and preventive maintenance programs with department managers. Ensure that employees are at all times attentive, friendly, courteous and efficient in their interactions with guests, managers and all other employees. Forecast monthly the hotel's financial position, by estimating revenues and line-by-line expenses. Analyze previous and projected data to generate an accurate reforecast. Prepare and conduct all management interviews and follow hiring procedures according to Highgate Hotel S.O.P.'s. Ensure that all managers are in compliance with the standards in their interviewing and hiring procedures for departmental staff. Interview all prospective final candidates for any vacant management position within the hotel prior to any offer being extended. Perform all Executive Committee members performance appraisals according to Highgate Hotel S.O.P.'s, and ensure that managers are in compliance with the standards in their administration of performance appraisals to their staff. Motivate, coach, counsel and discipline all management personnel according to Highgate Hotel S.O.P.'s and ensure that managers are in compliance with the standards in their administration of counseling and disciplinary steps. Perform any other duties as requested by the Vice President or Regional Director of Operations. Ensure that all employees receive fair and equitable treatment according to Highgate Hotel S.O.P.'s. Meet clients on the property, including meeting contacts and potential clients touring the property, to assist in the sales effort. Be in the public areas during peak times, greeting guests and offering assistance as needed. Ensure procedures for handling of the hotel safe specifically with regard to security and monthly safe audits are followed and occur. Ensure monthly credit meetings are conducted and take an active role in the hotel credit and collection policies Qualifications: At least 5-6 years progressive experience in a hotel. Bachelor's Degree preferred. Long hours sometimes required. Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Participate in M.O.D. coverage as required. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which include wearing nametags. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives. Must be able to maintain confidentiality of information. Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. Perform other duties as requested by management. Salary Range ($50,000-$60,000/yr) In addition to travel discounts at all our hotels, Highgate offers competitive benefits, including three pricing tiers of medical coverage as well as dental, vision & supplemental benefits to full-time associates. Retirement 401k program is open to both full-time & part-time staff who qualify.
La Quinta Boston - Somerville
Somerville, Massachusetts
Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: La Quinta Boston - Somerville 23 Cummings Street Somerville , MA 02145 Overview: The Assistant General Manager is responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction and developing employees, while maintaining the integrity of the hotel. Responsibilities: Play a pivotal role in hotel sales efforts, including calling on top ten accounts, meeting clients, hosting luncheons and receptions, and meeting with on-site contacts on a daily, weekly and monthly basis. Tour the operating departments daily, making adjustments as needed via department heads. Conduct weekly staff meetings, including weekly training sessions presented by managers and self using the steps to effective training according to Highgate Hotel standards, and the review of previous and future sales and operations efforts. Meet all financial review dates and corporate directed programs in a timely fashion. Hold a monthly financial review with all department managers, M.I.D.'s and available supervisors. Ensure that all department heads maintain budgeted productivity levels and Highgate Hotel standard checkbook accounting procedures. Develop managers for future advancement through competency training and corporate sponsored training programs. Participate in required M.O.D. coverage as scheduled. Maintain direct contact with and monitor the development of management trainees. Adhere to all Highgate Hotel policies and procedures and train new managers to ensure compliance. Oversee and assist in the Highgate Hotel budget process as required. Ensure that training in service standards is taking place in each department using the steps to effective training according to Highgate Hotel standards, including compliance in all departments to Highgate Hotel Garden Standard of the Week training. Assist in creating a positive team-oriented environment which focuses on the guest, through employee development and motivation. Inspect rooms regularly (weekly at a minimum) with both the Housekeeping Manager and Property Engineer. Ensure complete processing of invoices daily by using the A/P process. Ensure that all appropriate information for financial documents is received by the Corporate Office monthly, in compliance with the monthly accounting calendar. Ensure the cleanliness and maintenance of the physical property through inspections and preventive maintenance programs with department managers. Ensure that employees are at all times attentive, friendly, courteous and efficient in their interactions with guests, managers and all other employees. Forecast monthly the hotel's financial position, by estimating revenues and line-by-line expenses. Analyze previous and projected data to generate an accurate reforecast. Prepare and conduct all management interviews and follow hiring procedures according to Highgate Hotel S.O.P.'s. Ensure that all managers are in compliance with the standards in their interviewing and hiring procedures for departmental staff. Interview all prospective final candidates for any vacant management position within the hotel prior to any offer being extended. Perform all Executive Committee members performance appraisals according to Highgate Hotel S.O.P.'s, and ensure that managers are in compliance with the standards in their administration of performance appraisals to their staff. Motivate, coach, counsel and discipline all management personnel according to Highgate Hotel S.O.P.'s and ensure that managers are in compliance with the standards in their administration of counseling and disciplinary steps. Perform any other duties as requested by the Vice President or Regional Director of Operations. Ensure that all employees receive fair and equitable treatment according to Highgate Hotel S.O.P.'s. Meet clients on the property, including meeting contacts and potential clients touring the property, to assist in the sales effort. Be in the public areas during peak times, greeting guests and offering assistance as needed. Ensure procedures for handling of the hotel safe specifically with regard to security and monthly safe audits are followed and occur. Ensure monthly credit meetings are conducted and take an active role in the hotel credit and collection policies Qualifications: At least 5-6 years progressive experience in a hotel. Bachelor's Degree preferred. Long hours sometimes required. Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Participate in M.O.D. coverage as required. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which include wearing nametags. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives. Must be able to maintain confidentiality of information. Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. Perform other duties as requested by management.
Apr 18, 2024
Full time
Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: La Quinta Boston - Somerville 23 Cummings Street Somerville , MA 02145 Overview: The Assistant General Manager is responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction and developing employees, while maintaining the integrity of the hotel. Responsibilities: Play a pivotal role in hotel sales efforts, including calling on top ten accounts, meeting clients, hosting luncheons and receptions, and meeting with on-site contacts on a daily, weekly and monthly basis. Tour the operating departments daily, making adjustments as needed via department heads. Conduct weekly staff meetings, including weekly training sessions presented by managers and self using the steps to effective training according to Highgate Hotel standards, and the review of previous and future sales and operations efforts. Meet all financial review dates and corporate directed programs in a timely fashion. Hold a monthly financial review with all department managers, M.I.D.'s and available supervisors. Ensure that all department heads maintain budgeted productivity levels and Highgate Hotel standard checkbook accounting procedures. Develop managers for future advancement through competency training and corporate sponsored training programs. Participate in required M.O.D. coverage as scheduled. Maintain direct contact with and monitor the development of management trainees. Adhere to all Highgate Hotel policies and procedures and train new managers to ensure compliance. Oversee and assist in the Highgate Hotel budget process as required. Ensure that training in service standards is taking place in each department using the steps to effective training according to Highgate Hotel standards, including compliance in all departments to Highgate Hotel Garden Standard of the Week training. Assist in creating a positive team-oriented environment which focuses on the guest, through employee development and motivation. Inspect rooms regularly (weekly at a minimum) with both the Housekeeping Manager and Property Engineer. Ensure complete processing of invoices daily by using the A/P process. Ensure that all appropriate information for financial documents is received by the Corporate Office monthly, in compliance with the monthly accounting calendar. Ensure the cleanliness and maintenance of the physical property through inspections and preventive maintenance programs with department managers. Ensure that employees are at all times attentive, friendly, courteous and efficient in their interactions with guests, managers and all other employees. Forecast monthly the hotel's financial position, by estimating revenues and line-by-line expenses. Analyze previous and projected data to generate an accurate reforecast. Prepare and conduct all management interviews and follow hiring procedures according to Highgate Hotel S.O.P.'s. Ensure that all managers are in compliance with the standards in their interviewing and hiring procedures for departmental staff. Interview all prospective final candidates for any vacant management position within the hotel prior to any offer being extended. Perform all Executive Committee members performance appraisals according to Highgate Hotel S.O.P.'s, and ensure that managers are in compliance with the standards in their administration of performance appraisals to their staff. Motivate, coach, counsel and discipline all management personnel according to Highgate Hotel S.O.P.'s and ensure that managers are in compliance with the standards in their administration of counseling and disciplinary steps. Perform any other duties as requested by the Vice President or Regional Director of Operations. Ensure that all employees receive fair and equitable treatment according to Highgate Hotel S.O.P.'s. Meet clients on the property, including meeting contacts and potential clients touring the property, to assist in the sales effort. Be in the public areas during peak times, greeting guests and offering assistance as needed. Ensure procedures for handling of the hotel safe specifically with regard to security and monthly safe audits are followed and occur. Ensure monthly credit meetings are conducted and take an active role in the hotel credit and collection policies Qualifications: At least 5-6 years progressive experience in a hotel. Bachelor's Degree preferred. Long hours sometimes required. Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Participate in M.O.D. coverage as required. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which include wearing nametags. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives. Must be able to maintain confidentiality of information. Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. Perform other duties as requested by management.
Boyer's Food Markets, Inc.
Pottsville, Pennsylvania
Join our dynamic team! DELI DEPARTMENT MANAGER Embark on an exciting career journey as a mid-level manager at our vibrant, family-run food market! Be a part of a work culture where your contributions directly fuel your department s growth, where you are appreciated, respected, and valued! You will lead daily operations at our busy deli that serves the freshest products. If you are an independent thinker who thrives in a fast-paced environment, who wants the freedom to innovate and provide the outstanding red shirt customer service we are known for, keep reading! This is an opportunity to refine your skills in ordering, scheduling, merchandising, creating impeccably stocked displays and fiscal management. FULL TIME TEAMMATE BENEFIT PACKAGE: NEW FOR 2024! PTO time given at time of hire! On the first of the month after date of hire: Medical Dental Vision Disability Life Insurance After one year of employment - 401K with employer match Teammate Thanksgiving Turkey Holiday Gift Card Chances to win prizes for completing training modules and ongoing chances to win prizes with our Teammate Scratcher Rewards program. Opportunities for advancement for the right teammates! FLSA: Non-exempt (hourly rate; eligible for overtime) Reports to: STORE MANAGER WHAT YOU LL BE DOING Seamlessly process customer orders, highlighting products through engaging selling sessions. Execute precise receiving procedures, adhering to credit/shortage/damage policies. Provide unparalleled assistance by answering questions, addressing special customer requests, and ensuring Deli Clerks maintain a pleasant and accurate service demeanor. Champion sanitation and food safety protocols, always ensuring compliance. Monitor operations to maintain optimal service levels and adherence to operational procedures. Prioritize and delegate assignments, ensuring timely completion and exceptional teamwork. Drive business success by proactively ordering products and supplies to meet inventory guidelines. Efficiently manage department paperwork and utilize tablets for streamlined communication and information processing. Conduct accurate department inventories per corporate schedules, monitoring and interpreting daily/weekly product movements. Contribute to a positive team environment by attending manager meetings, sales meetings, and huddle ups. Maintain meticulous records of orders, pre-books, and product movements. Uphold high standards in department cleaning and sanitation programs, achieving 100% compliance. Provide valuable feedback on teammate performance to store management and actively participate in disciplinary actions when necessary. Foster clear communication with store management, ensuring alignment with corporate policies and procedures. Implement corporate merchandising plans to maximize sales and gross profit dollars. Take charge of achieving all financial goals for the department, including sales, gross profit, payroll, and supplies. Adhere to store and department policies outlined in the Teammate Personnel handbook and other provided manuals. Embrace additional responsibilities as assigned by store or corporate management, contributing to the overall success of the team. Think you have what it takes to succeed in this role like food service and cake decorating experience, but need a bit of training for some of the other functions? Mention Bakery Manager Trainee support when you email and apply! Salary Based on Experience & Qualifications Apply & Let s Talk! APPLY NOW! Send your resume to or apply online at OUR PA LOCATIONS : Ashland, Bernville, Berwick, Birdsboro, Fleetwood, Frackville, Hazleton, Lansford, Lykens, McAdoo, Mt. Carmel, Orwigsburg, Pine Grove, Schuylkill Haven, Shenandoah, Tamaqua, Womelsdorf, and Yorkville (Pottsville) Boyer s Food Markets is an equal opportunity employer.
Apr 13, 2024
Full time
Join our dynamic team! DELI DEPARTMENT MANAGER Embark on an exciting career journey as a mid-level manager at our vibrant, family-run food market! Be a part of a work culture where your contributions directly fuel your department s growth, where you are appreciated, respected, and valued! You will lead daily operations at our busy deli that serves the freshest products. If you are an independent thinker who thrives in a fast-paced environment, who wants the freedom to innovate and provide the outstanding red shirt customer service we are known for, keep reading! This is an opportunity to refine your skills in ordering, scheduling, merchandising, creating impeccably stocked displays and fiscal management. FULL TIME TEAMMATE BENEFIT PACKAGE: NEW FOR 2024! PTO time given at time of hire! On the first of the month after date of hire: Medical Dental Vision Disability Life Insurance After one year of employment - 401K with employer match Teammate Thanksgiving Turkey Holiday Gift Card Chances to win prizes for completing training modules and ongoing chances to win prizes with our Teammate Scratcher Rewards program. Opportunities for advancement for the right teammates! FLSA: Non-exempt (hourly rate; eligible for overtime) Reports to: STORE MANAGER WHAT YOU LL BE DOING Seamlessly process customer orders, highlighting products through engaging selling sessions. Execute precise receiving procedures, adhering to credit/shortage/damage policies. Provide unparalleled assistance by answering questions, addressing special customer requests, and ensuring Deli Clerks maintain a pleasant and accurate service demeanor. Champion sanitation and food safety protocols, always ensuring compliance. Monitor operations to maintain optimal service levels and adherence to operational procedures. Prioritize and delegate assignments, ensuring timely completion and exceptional teamwork. Drive business success by proactively ordering products and supplies to meet inventory guidelines. Efficiently manage department paperwork and utilize tablets for streamlined communication and information processing. Conduct accurate department inventories per corporate schedules, monitoring and interpreting daily/weekly product movements. Contribute to a positive team environment by attending manager meetings, sales meetings, and huddle ups. Maintain meticulous records of orders, pre-books, and product movements. Uphold high standards in department cleaning and sanitation programs, achieving 100% compliance. Provide valuable feedback on teammate performance to store management and actively participate in disciplinary actions when necessary. Foster clear communication with store management, ensuring alignment with corporate policies and procedures. Implement corporate merchandising plans to maximize sales and gross profit dollars. Take charge of achieving all financial goals for the department, including sales, gross profit, payroll, and supplies. Adhere to store and department policies outlined in the Teammate Personnel handbook and other provided manuals. Embrace additional responsibilities as assigned by store or corporate management, contributing to the overall success of the team. Think you have what it takes to succeed in this role like food service and cake decorating experience, but need a bit of training for some of the other functions? Mention Bakery Manager Trainee support when you email and apply! Salary Based on Experience & Qualifications Apply & Let s Talk! APPLY NOW! Send your resume to or apply online at OUR PA LOCATIONS : Ashland, Bernville, Berwick, Birdsboro, Fleetwood, Frackville, Hazleton, Lansford, Lykens, McAdoo, Mt. Carmel, Orwigsburg, Pine Grove, Schuylkill Haven, Shenandoah, Tamaqua, Womelsdorf, and Yorkville (Pottsville) Boyer s Food Markets is an equal opportunity employer.
Primary Job Function: Under the direction of the Store Manager T-6, the FOH/BOH-T position is considered an entry-level Trainee. The incumbent is given specific and detailed instructions on the tasks to be performed, the procedures to be followed, and how the finished work will be submitted. Work assignments are clear-cut, routine, selected, and designed to develop the employee for career progression. The goal for this incumbent is to learn and become competent in all duty stations within a 90-day probationary period. General Duties: Complies with all company policies and procedures, updates, changes, and/or new material, policies, and/or procedures Genki Sushi USA, Inc. set forth. Required to maintain dining room cleanliness and organization consistently. Ensures proper sanitation of the dining room area according to company standards. Works with management to ensure cleanliness of the restaurant's interior and exterior premises. Ensures that customers are consistently satisfied with their dining experience daily. Demonstrates and ensures proper customer service standards set forth by Genki Sushi USA, Inc. are followed. Professional and calm while dealing with disgruntled customers and complaints. Notifies Store Manager T-6 of any customer complaint. Attends all pre/post-shift briefings and scheduled meetings. Performs customer service duties in the dining area/front of the house and performs food production and related tasks in the kitchen/back of the house. Learn and become competent in all duty stations. Wo r ki n g Con d iti o ns: Primarily works indoors in a restaurant environment. Will be exposed to abnormal temperatures as required by job duties (kitchen, refrigerators, freezers). Exposure and use of chemicals will be required for restaurant cleaning and sanitation. Wo r k Ho u r s: Will work between 4-6 hours per shift. Times and hours worked per week will vary based on operational needs. Required to work at least 35 hours, including nights, weekends, and holidays as needed. Two of the three work availability times (day or night) must be weekend shifts. R e q u ir e me nts: N e a t, cl e a n, a nd w e ll-gr o omed appearance Basic knowledge of food and beverage, service standards, customer relations & etiquette. Able to serve alcohol ( applicable to stores with liquor licenses ) if required. Tuberculosis (TB) Clearance by the Department of Health's Food Handler guidelines (Hawaii only). Appropriate state's Food Handlers Card (Washington only). Read, write, and speak English fluently. Ability to communicate clearly, both verbally and in written form. Physical Job Requirements: Constant: Standing and wa lking Frequent: Bend, s t oop, reac h a nd twist. Ability to lift to 40lbs and move up to 50lbs through a crowded room continuously through the shift Operated and cleaned restaurant equipment, including but not limited to Point of Sales (POS) system, seating computer system, cash register, ordering tablet, beverage fountain, and miso soup dispenser/container. Operated and cleaned kitchen equipment, including but not limited to rice washer, mandolin slicer, rice mixer, meat grinder, sushi robot, fryer, gas appliances, and plate dishwasher. Must be able to operate, load, and unload trash compactor.
Apr 02, 2024
Full time
Primary Job Function: Under the direction of the Store Manager T-6, the FOH/BOH-T position is considered an entry-level Trainee. The incumbent is given specific and detailed instructions on the tasks to be performed, the procedures to be followed, and how the finished work will be submitted. Work assignments are clear-cut, routine, selected, and designed to develop the employee for career progression. The goal for this incumbent is to learn and become competent in all duty stations within a 90-day probationary period. General Duties: Complies with all company policies and procedures, updates, changes, and/or new material, policies, and/or procedures Genki Sushi USA, Inc. set forth. Required to maintain dining room cleanliness and organization consistently. Ensures proper sanitation of the dining room area according to company standards. Works with management to ensure cleanliness of the restaurant's interior and exterior premises. Ensures that customers are consistently satisfied with their dining experience daily. Demonstrates and ensures proper customer service standards set forth by Genki Sushi USA, Inc. are followed. Professional and calm while dealing with disgruntled customers and complaints. Notifies Store Manager T-6 of any customer complaint. Attends all pre/post-shift briefings and scheduled meetings. Performs customer service duties in the dining area/front of the house and performs food production and related tasks in the kitchen/back of the house. Learn and become competent in all duty stations. Wo r ki n g Con d iti o ns: Primarily works indoors in a restaurant environment. Will be exposed to abnormal temperatures as required by job duties (kitchen, refrigerators, freezers). Exposure and use of chemicals will be required for restaurant cleaning and sanitation. Wo r k Ho u r s: Will work between 4-6 hours per shift. Times and hours worked per week will vary based on operational needs. Required to work at least 35 hours, including nights, weekends, and holidays as needed. Two of the three work availability times (day or night) must be weekend shifts. R e q u ir e me nts: N e a t, cl e a n, a nd w e ll-gr o omed appearance Basic knowledge of food and beverage, service standards, customer relations & etiquette. Able to serve alcohol ( applicable to stores with liquor licenses ) if required. Tuberculosis (TB) Clearance by the Department of Health's Food Handler guidelines (Hawaii only). Appropriate state's Food Handlers Card (Washington only). Read, write, and speak English fluently. Ability to communicate clearly, both verbally and in written form. Physical Job Requirements: Constant: Standing and wa lking Frequent: Bend, s t oop, reac h a nd twist. Ability to lift to 40lbs and move up to 50lbs through a crowded room continuously through the shift Operated and cleaned restaurant equipment, including but not limited to Point of Sales (POS) system, seating computer system, cash register, ordering tablet, beverage fountain, and miso soup dispenser/container. Operated and cleaned kitchen equipment, including but not limited to rice washer, mandolin slicer, rice mixer, meat grinder, sushi robot, fryer, gas appliances, and plate dishwasher. Must be able to operate, load, and unload trash compactor.
Primary Job Function: Under the direction of the Store Manager T-6, the FOH/BOH-T position is considered an entry-level Trainee. The incumbent is given specific and detailed instructions on the tasks to be performed, the procedures to be followed, and how the finished work will be submitted. Work assignments are clear-cut, routine, selected, and designed to develop the employee for career progression. The goal for this incumbent is to learn and become competent in all duty stations within a 90-day probationary period. General Duties: Complies with all company policies and procedures, updates, changes, and/or new material, policies, and/or procedures Genki Sushi USA, Inc. set forth. Required to maintain dining room cleanliness and organization consistently. Ensures proper sanitation of the dining room area according to company standards. Works with management to ensure cleanliness of the restaurant's interior and exterior premises. Ensures that customers are consistently satisfied with their dining experience daily. Demonstrates and ensures proper customer service standards set forth by Genki Sushi USA, Inc. are followed. Professional and calm while dealing with disgruntled customers and complaints. Notifies Store Manager T-6 of any customer complaint. Attends all pre/post-shift briefings and scheduled meetings. Performs customer service duties in the dining area/front of the house and performs food production and related tasks in the kitchen/back of the house. Learn and become competent in all duty stations. Wo r ki n g Con d iti o ns: Primarily works indoors in a restaurant environment. Will be exposed to abnormal temperatures as required by job duties (kitchen, refrigerators, freezers). Exposure and use of chemicals will be required for restaurant cleaning and sanitation. Wo r k Ho u r s: Will work between 4-6 hours per shift. Times and hours worked per week will vary based on operational needs. Required to work at least 35 hours, including nights, weekends, and holidays as needed. Two of the three work availability times (day or night) must be weekend shifts. R e q u ir e me nts: N e a t, cl e a n, a nd w e ll-gr o omed appearance Basic knowledge of food and beverage, service standards, customer relations & etiquette. Able to serve alcohol ( applicable to stores with liquor licenses ) if required. Tuberculosis (TB) Clearance by the Department of Health's Food Handler guidelines (Hawaii only). Appropriate state's Food Handlers Card (Washington only). Read, write, and speak English fluently. Ability to communicate clearly, both verbally and in written form. Physical Job Requirements: Constant: Standing and wa lking Frequent: Bend, s t oop, reac h a nd twist. Ability to lift to 40lbs and move up to 50lbs through a crowded room continuously through the shift Operated and cleaned restaurant equipment, including but not limited to Point of Sales (POS) system, seating computer system, cash register, ordering tablet, beverage fountain, and miso soup dispenser/container. Operated and cleaned kitchen equipment, including but not limited to rice washer, mandolin slicer, rice mixer, meat grinder, sushi robot, fryer, gas appliances, and plate dishwasher. Must be able to operate, load, and unload trash compactor.
Apr 02, 2024
Full time
Primary Job Function: Under the direction of the Store Manager T-6, the FOH/BOH-T position is considered an entry-level Trainee. The incumbent is given specific and detailed instructions on the tasks to be performed, the procedures to be followed, and how the finished work will be submitted. Work assignments are clear-cut, routine, selected, and designed to develop the employee for career progression. The goal for this incumbent is to learn and become competent in all duty stations within a 90-day probationary period. General Duties: Complies with all company policies and procedures, updates, changes, and/or new material, policies, and/or procedures Genki Sushi USA, Inc. set forth. Required to maintain dining room cleanliness and organization consistently. Ensures proper sanitation of the dining room area according to company standards. Works with management to ensure cleanliness of the restaurant's interior and exterior premises. Ensures that customers are consistently satisfied with their dining experience daily. Demonstrates and ensures proper customer service standards set forth by Genki Sushi USA, Inc. are followed. Professional and calm while dealing with disgruntled customers and complaints. Notifies Store Manager T-6 of any customer complaint. Attends all pre/post-shift briefings and scheduled meetings. Performs customer service duties in the dining area/front of the house and performs food production and related tasks in the kitchen/back of the house. Learn and become competent in all duty stations. Wo r ki n g Con d iti o ns: Primarily works indoors in a restaurant environment. Will be exposed to abnormal temperatures as required by job duties (kitchen, refrigerators, freezers). Exposure and use of chemicals will be required for restaurant cleaning and sanitation. Wo r k Ho u r s: Will work between 4-6 hours per shift. Times and hours worked per week will vary based on operational needs. Required to work at least 35 hours, including nights, weekends, and holidays as needed. Two of the three work availability times (day or night) must be weekend shifts. R e q u ir e me nts: N e a t, cl e a n, a nd w e ll-gr o omed appearance Basic knowledge of food and beverage, service standards, customer relations & etiquette. Able to serve alcohol ( applicable to stores with liquor licenses ) if required. Tuberculosis (TB) Clearance by the Department of Health's Food Handler guidelines (Hawaii only). Appropriate state's Food Handlers Card (Washington only). Read, write, and speak English fluently. Ability to communicate clearly, both verbally and in written form. Physical Job Requirements: Constant: Standing and wa lking Frequent: Bend, s t oop, reac h a nd twist. Ability to lift to 40lbs and move up to 50lbs through a crowded room continuously through the shift Operated and cleaned restaurant equipment, including but not limited to Point of Sales (POS) system, seating computer system, cash register, ordering tablet, beverage fountain, and miso soup dispenser/container. Operated and cleaned kitchen equipment, including but not limited to rice washer, mandolin slicer, rice mixer, meat grinder, sushi robot, fryer, gas appliances, and plate dishwasher. Must be able to operate, load, and unload trash compactor.