HRI Hospitality
Hyatt House Tampa Downtown, North Florida Avenue, Tampa, FL, USA
JOB SUMMARY
The Executive Housekeeper is responsible for the organization of cleanliness and maintenance on the property. To maintain the Housekeeping department in accordance with standards and guidelines established by the company and brand.
JOB DUTIES
• Oversee the responsibilities of the Housekeeping Department including Room Cleaning, Public Area Cleaning, Laundry & Guest laundry services
• Maintain high standards in all aspects of internal and external service and embrace the HRIL/MWTH service culture
• Promote unity and teamwork throughout the department
• Actively participate in all aspects of Housekeeping operations, including Room cleaning, Room inspections, Deep Cleaning, Laundry, and Public areas
• Communicate with guests in a professional, courteous, and helpful manner
• Manage Housekeeping teams to maximize the guest experience, exceed expectations, and efficiently complete daily departmental objectives
• Enforce Lodge standards, policies, and procedures with staff
• Direct and evaluate the performance of staff and follow up with training where needed
• Motivate staff and maintain a cohesive team
• Hire and supervise housekeeping line employees and supervisors
• Develop and maintain training programs to create proper quality and quantity cleaning results
• Establish and ensure compliance with guest service standards
• Utilize inventories to provide high-quality housekeeping and maintenance of the units
• Initiate and maintain effective communication within the housekeeping department, and between all other departments and associates
• Ensure grooming and conduct standards for all housekeeping associates are enforced
• Provide superior cleaning techniques and results in all managed product types
• Provide feedback to management on specific furnishing and product needs
• Develop and maintain effective payable, payroll, work order, and other written paperwork systems
• Provide quality control and care of linen, supplies, and equipment
• Ensure compliance with the safety program, identify hazardous conditions, and take immediate corrective action
• Perform any other duties assigned by Management
MINIMUM REQUIREMENTS
• High school graduate or equivalent
• Must be able to speak, hear and understand the English language
• Competent in written and verbal communication
• Must be able to sit/stand/walk for long periods of time
• Ability to handle pressure situations and exercise good judgment
• Must have some knowledge of laundry
• 3 years previous housekeeping management or related experience
• Ability to directly supervise 20+ people:
• Computer knowledge
Employees must fulfill their performance standards for this position and comply with company policies, rules, and procedures of the hotel, including those set out in the Employee Handbook or otherwise communicated (verbally or in writing) to employees. The job description is intended to describe the general nature and work responsibilities of the position. The job description and duties of this position are subject to change, modification, and addition as deemed necessary by the hotel. Employees are required to comply with supervisory instructions and perform other job duties, responsibilities, and assignments requested by supervisors, managers, or other hotel/company officials.
Mar 25, 2024
Full time
JOB SUMMARY
The Executive Housekeeper is responsible for the organization of cleanliness and maintenance on the property. To maintain the Housekeeping department in accordance with standards and guidelines established by the company and brand.
JOB DUTIES
• Oversee the responsibilities of the Housekeeping Department including Room Cleaning, Public Area Cleaning, Laundry & Guest laundry services
• Maintain high standards in all aspects of internal and external service and embrace the HRIL/MWTH service culture
• Promote unity and teamwork throughout the department
• Actively participate in all aspects of Housekeeping operations, including Room cleaning, Room inspections, Deep Cleaning, Laundry, and Public areas
• Communicate with guests in a professional, courteous, and helpful manner
• Manage Housekeeping teams to maximize the guest experience, exceed expectations, and efficiently complete daily departmental objectives
• Enforce Lodge standards, policies, and procedures with staff
• Direct and evaluate the performance of staff and follow up with training where needed
• Motivate staff and maintain a cohesive team
• Hire and supervise housekeeping line employees and supervisors
• Develop and maintain training programs to create proper quality and quantity cleaning results
• Establish and ensure compliance with guest service standards
• Utilize inventories to provide high-quality housekeeping and maintenance of the units
• Initiate and maintain effective communication within the housekeeping department, and between all other departments and associates
• Ensure grooming and conduct standards for all housekeeping associates are enforced
• Provide superior cleaning techniques and results in all managed product types
• Provide feedback to management on specific furnishing and product needs
• Develop and maintain effective payable, payroll, work order, and other written paperwork systems
• Provide quality control and care of linen, supplies, and equipment
• Ensure compliance with the safety program, identify hazardous conditions, and take immediate corrective action
• Perform any other duties assigned by Management
MINIMUM REQUIREMENTS
• High school graduate or equivalent
• Must be able to speak, hear and understand the English language
• Competent in written and verbal communication
• Must be able to sit/stand/walk for long periods of time
• Ability to handle pressure situations and exercise good judgment
• Must have some knowledge of laundry
• 3 years previous housekeeping management or related experience
• Ability to directly supervise 20+ people:
• Computer knowledge
Employees must fulfill their performance standards for this position and comply with company policies, rules, and procedures of the hotel, including those set out in the Employee Handbook or otherwise communicated (verbally or in writing) to employees. The job description is intended to describe the general nature and work responsibilities of the position. The job description and duties of this position are subject to change, modification, and addition as deemed necessary by the hotel. Employees are required to comply with supervisory instructions and perform other job duties, responsibilities, and assignments requested by supervisors, managers, or other hotel/company officials.
Howard Johnson by Wyndham
Kamloops, British Columbia (BC)
Languages English Education Secondary (high) school graduation certificate or equivalent experience Experience 7 months to less than 1 year Salary: $20.00/hour Position:1 Responsibilities Tasks Establish and implement operational procedures for housekeeping department Select and purchase equipment and supplies Plan and co-ordinate activities of housekeeping supervisors and crews Co-ordinate inspection of assigned areas Ensure that safety standards and departmental policies are met Supervise maintenance and repair services Conduct performance evaluations and appraisals Maintain inventory of supplies, equipment and uniforms Schedule and assign duties of housekeeping staff How to apply By email
Mar 20, 2024
Languages English Education Secondary (high) school graduation certificate or equivalent experience Experience 7 months to less than 1 year Salary: $20.00/hour Position:1 Responsibilities Tasks Establish and implement operational procedures for housekeeping department Select and purchase equipment and supplies Plan and co-ordinate activities of housekeeping supervisors and crews Co-ordinate inspection of assigned areas Ensure that safety standards and departmental policies are met Supervise maintenance and repair services Conduct performance evaluations and appraisals Maintain inventory of supplies, equipment and uniforms Schedule and assign duties of housekeeping staff How to apply By email
Super 8 by Wyndham Cranbrook
Cranbrook, British Columbia (BC)
Languages English Education Secondary (high) school graduation certificate Experience 1 year to less than 2 years Salary: $20.00/hour Position:1 Responsibilities Tasks Establish and implement operational procedures for the housekeeping department Select and purchase equipment and supplies Plan and co-ordinate activities of housekeeping supervisors and crews Supervise staff Ensure that safety standards and departmental policies are met Maintain financial records Co-ordinate maintenance and repair services Hire and dismiss staff How to apply By email
Mar 19, 2024
Languages English Education Secondary (high) school graduation certificate Experience 1 year to less than 2 years Salary: $20.00/hour Position:1 Responsibilities Tasks Establish and implement operational procedures for the housekeeping department Select and purchase equipment and supplies Plan and co-ordinate activities of housekeeping supervisors and crews Supervise staff Ensure that safety standards and departmental policies are met Maintain financial records Co-ordinate maintenance and repair services Hire and dismiss staff How to apply By email
HRI Hospitality
104 Market St, Shreveport, LA, USA
Hilton Shreveport is looking for an experienced Executive Housekeeper/Housekeeping Manager to join their property leadership team!
This role leads a team of 30 associates working to keep 311 guest rooms and public space clean and welcoming to our guests.
Job Title: Executive Housekeeper/Housekeeping Manager
Department: Housekeeping
Supervision Exercised: Assistant Housekeeping Manager, Housekeeping Supervisors, Housekeeping staff
Supervision Received: General Manager
JOB SUMMARY
Responsible for organization of cleanliness and maintenance on property. To maintain the Housekeeping department in accordance with standards and guidelines established by the company and brand.
JOB DUTIES
• Oversee the responsibilities of the Housekeeping Department including Room Cleaning, Public Area Cleaning, Laundry & Guest laundry services
• Maintain high standards in all aspects of internal and external service and embrace the HRIL/MWTH service culture
• Promote unity and teamwork throughout the department
• Actively participate in all aspects of Housekeeping operations, including Room cleaning, Room inspections, deep cleaning, Laundry and Public areas
• Communicate with guests in a professional, courteous and helpful manner
• Manage Housekeeping teams to maximize the guest experience, exceed expectations and efficiently complete daily departmental objectives
• Enforce Lodge standards, policies and procedures with staff
• Direct and evaluate performance of staff and follow up with training where needed
• Motivate staff and maintain a cohesive team
• Hire and supervise housekeeping line employees and supervisors
• Develop and maintain training programs to create proper quality and quantity cleaning results
• Establish and ensure compliance with guest service standards
• Utilize inventories to provide high quality housekeeping and maintenance of the units
• Initiate and maintain effective communication within housekeeping department, and between all other departments and associates
• Ensure grooming and conduct standards for all housekeeping associates are enforced
• Provide superior cleaning techniques and results in all managed product types
• Provide feedback to management on specific furnishing and product needs
• Develop and maintain effective payable, payroll, work order and other written paperwork systems
• Provide quality control and care of linen, supplies and equipment
• Ensure compliance with safety program, identify hazardous conditions and take immediate corrective action
• Perform any other duties assigned by Management
MINIMUM REQUIREMENTS
• High school graduate or equivalent
• Must be able to speak, hear and understand the English language
• Competent in written and verbal communication
• Must be able to sit/stand/walk for long periods of time
• Ability to handle pressure situations and exercise good judgment
• 5 years previous housekeeping management experience in a full-service hotel
• Ability to directly supervise 20+ people:
• Experience using Opera and HotSOS preferred
HRI is an EOE M/F/D/V
Mar 22, 2024
Full time
Hilton Shreveport is looking for an experienced Executive Housekeeper/Housekeeping Manager to join their property leadership team!
This role leads a team of 30 associates working to keep 311 guest rooms and public space clean and welcoming to our guests.
Job Title: Executive Housekeeper/Housekeeping Manager
Department: Housekeeping
Supervision Exercised: Assistant Housekeeping Manager, Housekeeping Supervisors, Housekeeping staff
Supervision Received: General Manager
JOB SUMMARY
Responsible for organization of cleanliness and maintenance on property. To maintain the Housekeeping department in accordance with standards and guidelines established by the company and brand.
JOB DUTIES
• Oversee the responsibilities of the Housekeeping Department including Room Cleaning, Public Area Cleaning, Laundry & Guest laundry services
• Maintain high standards in all aspects of internal and external service and embrace the HRIL/MWTH service culture
• Promote unity and teamwork throughout the department
• Actively participate in all aspects of Housekeeping operations, including Room cleaning, Room inspections, deep cleaning, Laundry and Public areas
• Communicate with guests in a professional, courteous and helpful manner
• Manage Housekeeping teams to maximize the guest experience, exceed expectations and efficiently complete daily departmental objectives
• Enforce Lodge standards, policies and procedures with staff
• Direct and evaluate performance of staff and follow up with training where needed
• Motivate staff and maintain a cohesive team
• Hire and supervise housekeeping line employees and supervisors
• Develop and maintain training programs to create proper quality and quantity cleaning results
• Establish and ensure compliance with guest service standards
• Utilize inventories to provide high quality housekeeping and maintenance of the units
• Initiate and maintain effective communication within housekeeping department, and between all other departments and associates
• Ensure grooming and conduct standards for all housekeeping associates are enforced
• Provide superior cleaning techniques and results in all managed product types
• Provide feedback to management on specific furnishing and product needs
• Develop and maintain effective payable, payroll, work order and other written paperwork systems
• Provide quality control and care of linen, supplies and equipment
• Ensure compliance with safety program, identify hazardous conditions and take immediate corrective action
• Perform any other duties assigned by Management
MINIMUM REQUIREMENTS
• High school graduate or equivalent
• Must be able to speak, hear and understand the English language
• Competent in written and verbal communication
• Must be able to sit/stand/walk for long periods of time
• Ability to handle pressure situations and exercise good judgment
• 5 years previous housekeeping management experience in a full-service hotel
• Ability to directly supervise 20+ people:
• Experience using Opera and HotSOS preferred
HRI is an EOE M/F/D/V
Courtyard Prince George
Prince George, British Columbia (BC)
Prince George Hotel Ltd. Partnership Dba Courtyard Prince George 900 Brunswick Avenue, Prince George, B.C V2L 2C3 Compensation: $20.50/hour for 32-40 hours a week Terms of Employment: Permanent, Full time, Part Time, Extended working hours, weekends Courtyard Prince George is recruiting for a full-time Duty Manager to join our growing team! This role is focused on providing superior guest service and creating a memorable experience for our guests. If you are enthusiastic, guest focused and goal oriented, this could be your opportunity to be part of the Courtyard team! ESSENTIAL DUTIES AND RESPONSIBILITIES: Providing leadership on behalf of the Front Office Supervisor and other departments Assists all departments in resolving guest issues and communicates the incident and result back to the management team Patrolling hotel including lobby and all entrances, restrooms, banquet areas, elevators, underground parking and guest corridors Provide solutions to problems for guests, associates and management Provide exceptional customer service to all hotel guests to make their stay as comfortable and accommodating as possible while achieving team and brand goals Provide the essential functions of checking a guest in/out Perform sales and customer service functions related to guest registration, reservations or redirecting the conversation to the appropriate personnel in the hotel Balancing cash and reconciling credit/debit transactions Answering and transferring phone calls Process nightly audit, reviewing and verifying daily transactions Maintain accurate report of receipts and deposits Participate in monthly health and safety meetings Perform administrative functions for guests, i.e., faxing, coping, mailing, over-night mail service, and other clerical duties Clean, organize, and maintain lobby area (coffee tables, doors, windows, etc. as necessary). Communicate with Executive Housekeeper regarding early and late check-ins, check-outs, stay-overs, and special requirements for amenities Performs any and all other tasks assigned for the success of the hotel QUALIFICATIONS AND SKILL REQUIREMENTS: Previous hotel front desk or customer service experience required Ability to resolve guest issues or concerns and deal with unpredictable variables in situations Ability to communicate effectively verbally, in writing, and excellent telephone skills Ability to work in a fast-paced, high-energy and demanding work environment Good time management skills, multi-tasking ability, ability to prioritize and coordinate details Flexibility to adjust work priorities as necessary Practice safety standards at all times, knowledgeable of hotel fire alarm system/panel and emergency procedures Computer skills and technical aptitude
Mar 16, 2024
Prince George Hotel Ltd. Partnership Dba Courtyard Prince George 900 Brunswick Avenue, Prince George, B.C V2L 2C3 Compensation: $20.50/hour for 32-40 hours a week Terms of Employment: Permanent, Full time, Part Time, Extended working hours, weekends Courtyard Prince George is recruiting for a full-time Duty Manager to join our growing team! This role is focused on providing superior guest service and creating a memorable experience for our guests. If you are enthusiastic, guest focused and goal oriented, this could be your opportunity to be part of the Courtyard team! ESSENTIAL DUTIES AND RESPONSIBILITIES: Providing leadership on behalf of the Front Office Supervisor and other departments Assists all departments in resolving guest issues and communicates the incident and result back to the management team Patrolling hotel including lobby and all entrances, restrooms, banquet areas, elevators, underground parking and guest corridors Provide solutions to problems for guests, associates and management Provide exceptional customer service to all hotel guests to make their stay as comfortable and accommodating as possible while achieving team and brand goals Provide the essential functions of checking a guest in/out Perform sales and customer service functions related to guest registration, reservations or redirecting the conversation to the appropriate personnel in the hotel Balancing cash and reconciling credit/debit transactions Answering and transferring phone calls Process nightly audit, reviewing and verifying daily transactions Maintain accurate report of receipts and deposits Participate in monthly health and safety meetings Perform administrative functions for guests, i.e., faxing, coping, mailing, over-night mail service, and other clerical duties Clean, organize, and maintain lobby area (coffee tables, doors, windows, etc. as necessary). Communicate with Executive Housekeeper regarding early and late check-ins, check-outs, stay-overs, and special requirements for amenities Performs any and all other tasks assigned for the success of the hotel QUALIFICATIONS AND SKILL REQUIREMENTS: Previous hotel front desk or customer service experience required Ability to resolve guest issues or concerns and deal with unpredictable variables in situations Ability to communicate effectively verbally, in writing, and excellent telephone skills Ability to work in a fast-paced, high-energy and demanding work environment Good time management skills, multi-tasking ability, ability to prioritize and coordinate details Flexibility to adjust work priorities as necessary Practice safety standards at all times, knowledgeable of hotel fire alarm system/panel and emergency procedures Computer skills and technical aptitude