Pay: $85000 per year - $85000 per year Summary : The Assistant Director of Food & Beverage, under the guidance of the Director of Food & Beverage, manages and oversees all aspects of the organization's food and beverage planning, presentation and service, with duties particularly focused towards special event planning/implementation, managing departmental costs, overseeing all aspects of F&B training and adherence to quality and safety standards. The Assistant Director leads the operations of the department in conjunction with and in the absence of the Director. Essential Duties & Responsibilities: Assists the Director in overseeing the daily functions of administration and planning of the Food and Beverage Department to meet the needs of the operation in achieving monthly KPI goals. Helps team to achieve operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change. Actively participates and follows up in the proficient recruiting, hiring, orientating & training, assigning, scheduling, coaching and counseling of Pack Members; communicating job expectations; planning, monitoring, giving feedback, and reviewing job contributions enforcing policies and procedures consistent with the Great Wolf Lodge Handbook. Assigns, audits and ensures compliance of Pack Member participation training courses in Great Wolf University. Collaborates with F&B leadership on Pack development, training and succession planning. Leads frontline staff in anticipating and attending to guests needs to ensure maximum satisfaction Partners with F&B leadership in directing the preparation, presentation and timeliness of all foods and beverages in all venues of the Lodge; Ensure all items are prepared per recipe guidelines meeting flavor, quality, speed and service standards. Collaborates with the Executive Chef and Purchasing Team to ensure storeroom, cooler and freezer organization to maintain designated par levels and adherence to all health code requirements; First-in/First-out protocols. Assists Director and Chef with controlling cost of goods sold through regular review of portion control and preparation quantities produced by frontline pack; Extends to activities designed to minimize waste. Ensure all F&B areas strictly and continuously adhere to all local and national standards of food handling, cleanliness, sanitation, organization and maintenance coinciding with direct oversight of the daily/ weekly/monthly cleaning schedule and daily execution of Great Wolf internal safety audits. Works with F&B Leaders and HR to ensure timely, accurate execution of scheduling and payroll activities. Monitors equipment operation, perform preventative maintenance, troubleshoot breakdowns, maintain supplies, and call for repairs as necessary through designated channels. Participate in weekly/monthly inventory procedures to ensure budgeted controllable costs are not exceeded and appropriate pars are maintained. Conducts department pre-shift meetings and service audits at designated timelines; corrects service components as needed to ensure guest satisfaction scores and company standards are achieved. Assists Director with oversight and achievement of goals in Culinary, Stewarding and Purchasing functions and budgets. Supports Purchasing & Stewarding team activities related to organizing and maintaining par levels of all kitchen-related chemicals and cleaning components; Ensures all F&B team is keenly trained on SDS forms, safety and compliance. Ensures lodge complies and meets all minimum score goals for scheduled and non-scheduled safety inspections. Ensures all operations conform to regulations of the local health and alcohol regulatory commissions. Basic Qualifications & Skills: High School diploma or equivalent experience Minimum of 2-3 years management experience in food & beverage Experienced with procurement and inventory control system, process and procedures Must be flexible regarding scheduling based on business demands, including nights, weekends and Holidays as needed. Excellent writing and verbal communication skills Proficient in P&L management and controls Strong analytical skills - Understand and react appropriately to key business indicators Demonstrated experience leading teams to achieve/exceed goals. Strong attention to detail and time management skills. Desktop and similar hospitality software (Familiarity with Microsoft Office Suite, payroll systems, POS). Successful completion of criminal background check and drug screen. Highly proficient with food safety and sanitation practices, rules and regulations Experience with guest satisfaction and employee engagement programs and tools Desired Qualifications & Traits: Bachelor's degree in hospitality, business, or related field Experience with overall oversight and coordination of training programs for F&B on an entire propert Manager-level certification from nationally accredited food safety training program Manager-level certification from nationally accredited alcohol awareness & safety training program Effective communication and ability to resolve conflict; Proven teamwork Training and/or experience with hands-on kitchen and bar equipment maintenance Prior experience developing and implementing plans to ensure a safe work environment in compliance with appropriate regulations (i.e. - Ergonomics, Emergency Response, Injury and Illness Prevention, and Hazard Communication Plans) Physical Requirements: Able to lift up to 30 lbs. Able to bend, stretch, and twist Able to stand for long periods of time Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Mar 23, 2024
Full time
Pay: $85000 per year - $85000 per year Summary : The Assistant Director of Food & Beverage, under the guidance of the Director of Food & Beverage, manages and oversees all aspects of the organization's food and beverage planning, presentation and service, with duties particularly focused towards special event planning/implementation, managing departmental costs, overseeing all aspects of F&B training and adherence to quality and safety standards. The Assistant Director leads the operations of the department in conjunction with and in the absence of the Director. Essential Duties & Responsibilities: Assists the Director in overseeing the daily functions of administration and planning of the Food and Beverage Department to meet the needs of the operation in achieving monthly KPI goals. Helps team to achieve operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change. Actively participates and follows up in the proficient recruiting, hiring, orientating & training, assigning, scheduling, coaching and counseling of Pack Members; communicating job expectations; planning, monitoring, giving feedback, and reviewing job contributions enforcing policies and procedures consistent with the Great Wolf Lodge Handbook. Assigns, audits and ensures compliance of Pack Member participation training courses in Great Wolf University. Collaborates with F&B leadership on Pack development, training and succession planning. Leads frontline staff in anticipating and attending to guests needs to ensure maximum satisfaction Partners with F&B leadership in directing the preparation, presentation and timeliness of all foods and beverages in all venues of the Lodge; Ensure all items are prepared per recipe guidelines meeting flavor, quality, speed and service standards. Collaborates with the Executive Chef and Purchasing Team to ensure storeroom, cooler and freezer organization to maintain designated par levels and adherence to all health code requirements; First-in/First-out protocols. Assists Director and Chef with controlling cost of goods sold through regular review of portion control and preparation quantities produced by frontline pack; Extends to activities designed to minimize waste. Ensure all F&B areas strictly and continuously adhere to all local and national standards of food handling, cleanliness, sanitation, organization and maintenance coinciding with direct oversight of the daily/ weekly/monthly cleaning schedule and daily execution of Great Wolf internal safety audits. Works with F&B Leaders and HR to ensure timely, accurate execution of scheduling and payroll activities. Monitors equipment operation, perform preventative maintenance, troubleshoot breakdowns, maintain supplies, and call for repairs as necessary through designated channels. Participate in weekly/monthly inventory procedures to ensure budgeted controllable costs are not exceeded and appropriate pars are maintained. Conducts department pre-shift meetings and service audits at designated timelines; corrects service components as needed to ensure guest satisfaction scores and company standards are achieved. Assists Director with oversight and achievement of goals in Culinary, Stewarding and Purchasing functions and budgets. Supports Purchasing & Stewarding team activities related to organizing and maintaining par levels of all kitchen-related chemicals and cleaning components; Ensures all F&B team is keenly trained on SDS forms, safety and compliance. Ensures lodge complies and meets all minimum score goals for scheduled and non-scheduled safety inspections. Ensures all operations conform to regulations of the local health and alcohol regulatory commissions. Basic Qualifications & Skills: High School diploma or equivalent experience Minimum of 2-3 years management experience in food & beverage Experienced with procurement and inventory control system, process and procedures Must be flexible regarding scheduling based on business demands, including nights, weekends and Holidays as needed. Excellent writing and verbal communication skills Proficient in P&L management and controls Strong analytical skills - Understand and react appropriately to key business indicators Demonstrated experience leading teams to achieve/exceed goals. Strong attention to detail and time management skills. Desktop and similar hospitality software (Familiarity with Microsoft Office Suite, payroll systems, POS). Successful completion of criminal background check and drug screen. Highly proficient with food safety and sanitation practices, rules and regulations Experience with guest satisfaction and employee engagement programs and tools Desired Qualifications & Traits: Bachelor's degree in hospitality, business, or related field Experience with overall oversight and coordination of training programs for F&B on an entire propert Manager-level certification from nationally accredited food safety training program Manager-level certification from nationally accredited alcohol awareness & safety training program Effective communication and ability to resolve conflict; Proven teamwork Training and/or experience with hands-on kitchen and bar equipment maintenance Prior experience developing and implementing plans to ensure a safe work environment in compliance with appropriate regulations (i.e. - Ergonomics, Emergency Response, Injury and Illness Prevention, and Hazard Communication Plans) Physical Requirements: Able to lift up to 30 lbs. Able to bend, stretch, and twist Able to stand for long periods of time Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Flik Hospitality Group Salary: Other Forms of Compensation: What makes FLIK click What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions. We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn't merely a job but the start of a career where you can flourish. Job Summary Summary: As an Assistant Director of Dining Services II, you will be responsible for assisting with the day-to-day food service operations of a small to medium volume location. You will manage and lead a team of associates, and will be responsible for talent development, managing client relationships, profitability, and supporting financial goals in an assigned area. Essential Duties and Responsibilities: Works with the Chef and management team in creating nutritious and top quality food. Implements new culinary programs in conjunction with the marketing and culinary teams. Maintains excellent relationships with the client. Manages, trains, and develops associates. Performs other duties as assigned. Qualifications: 1 to 3 years of food service supervisory or lead experience. Experience in restaurants, hotels, corporate dining, education, military, health care, and/or related food service operations. Strong leadership and communication skills. Financial experience and business acumen skills. Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet. Associate's degree is preferred. Apply to Flik today! Flik is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Applications are accepted on an ongoing basis. Flik maintains a drug-free workplace. Associates at Flik Hospitality are offered many fantastic benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Paid Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Req ID: Flik Hospitality Group Shane Tirpak req_classification
Mar 17, 2024
Full time
Flik Hospitality Group Salary: Other Forms of Compensation: What makes FLIK click What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions. We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn't merely a job but the start of a career where you can flourish. Job Summary Summary: As an Assistant Director of Dining Services II, you will be responsible for assisting with the day-to-day food service operations of a small to medium volume location. You will manage and lead a team of associates, and will be responsible for talent development, managing client relationships, profitability, and supporting financial goals in an assigned area. Essential Duties and Responsibilities: Works with the Chef and management team in creating nutritious and top quality food. Implements new culinary programs in conjunction with the marketing and culinary teams. Maintains excellent relationships with the client. Manages, trains, and develops associates. Performs other duties as assigned. Qualifications: 1 to 3 years of food service supervisory or lead experience. Experience in restaurants, hotels, corporate dining, education, military, health care, and/or related food service operations. Strong leadership and communication skills. Financial experience and business acumen skills. Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet. Associate's degree is preferred. Apply to Flik today! Flik is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Applications are accepted on an ongoing basis. Flik maintains a drug-free workplace. Associates at Flik Hospitality are offered many fantastic benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Paid Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Req ID: Flik Hospitality Group Shane Tirpak req_classification
Job Overview Are you looking to work with the best in the industry to enhance your hospitality career? As a Service Assistant at Red Lobster , your hard work helps the restaurant run smoothly, for both the Front of House team and our guests. Your primary responsibilities will include pre-bussing tables, delivering biscuits, salads and beverages, providing refills, stocking service stations and assisting servers in exceeding guest needs. Your responsibilities will also include greeting our guests with friendly conversations, seating our guests appropriately, checking a wait list, managing a floor chart and participating in guest service. Fulfilling guest requests in a timely manner is one way your role will represent the Red Lobster hospitality we pride ourselves on. What You Need to Succeed • Skills to Make the Grade - Multi-tasking, teamwork, communication, and organization skills • Take Pride in Your Restaurant - Connect with guests and Be proactive in finding ways to help the guest and Front of House team •Job Qualifications - Must be at least 16 years of age • Desire to Help At our Busiest - This may include working nights, weekends, and holidays • Perform the Physical Demands - Remain on your feet for several hours at a time, lift and carry up to 30 pounds, frequent bending, kneeling, stooping, reaching and light sweeping 1 BIG plans are on the horizon for Red Lobster. Our team and restaurants are great today, but our future is even better. There is no better time than now to join the Red Lobster Family! Great Seafood You can be proud of the food you serve . The tremendous variety of seafood makes us the perfect destination for seafood lovers. Our annual "Ultimate Events" like Lobsterfest, Crabfest, and Endless Shrimp are more widely known than practically any other restaurant. You will serve fish at a premium standard . We are a global pioneer and an industry leader in Seafood Sustainability . With seafood served from over 30 countries, Red Lobster has a long standing commitment to sustainable fishing and farming. We are a founder and current member of the Global Aquaculture Alliance and a current member of National Fisheries Institute. Our team is proud to be known for not serving any endangered species on the menu and for buying only from fisheries that are sustainably managed through BAP (Best Aquaculture Practices) standards. Great People You will work at a destination for celebration . Our restaurants have a rich history of hosting birthdays, anniversaries, receptions, reunions, and other important memorable occasions. You are part of an amazing family . Our restaurants are a place where you can both make friends and find a mentor. It's important that our family of team members flourish, learn and grow. Our RL Cares program, for instance, is designed to help team members with unplanned expenses in times of great need. You give back to the community. Our RL Shares program donates millions of pounds of food to Food Banks and Food Shelters across the country - making a significant difference for the homeless and hungry in the communities where we operate. Great Results The Seafood Restaurant Company in the US. Opened in 1968, we have earned an exceptional name, brand recognition, and reputation. The casual dining employer for our size. (Forbes Magazine 2015 List of America's Best Employers) A restaurant that is loved . Our ratings are among the highest in casual dining for restaurant followers and consumer engagement. 1 Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. Please inform the General Manager, Director of Operations, Vice President of Operations or Employee Relations if you need to discuss a reasonable accommodation.
Mar 28, 2024
Full time
Job Overview Are you looking to work with the best in the industry to enhance your hospitality career? As a Service Assistant at Red Lobster , your hard work helps the restaurant run smoothly, for both the Front of House team and our guests. Your primary responsibilities will include pre-bussing tables, delivering biscuits, salads and beverages, providing refills, stocking service stations and assisting servers in exceeding guest needs. Your responsibilities will also include greeting our guests with friendly conversations, seating our guests appropriately, checking a wait list, managing a floor chart and participating in guest service. Fulfilling guest requests in a timely manner is one way your role will represent the Red Lobster hospitality we pride ourselves on. What You Need to Succeed • Skills to Make the Grade - Multi-tasking, teamwork, communication, and organization skills • Take Pride in Your Restaurant - Connect with guests and Be proactive in finding ways to help the guest and Front of House team •Job Qualifications - Must be at least 16 years of age • Desire to Help At our Busiest - This may include working nights, weekends, and holidays • Perform the Physical Demands - Remain on your feet for several hours at a time, lift and carry up to 30 pounds, frequent bending, kneeling, stooping, reaching and light sweeping 1 BIG plans are on the horizon for Red Lobster. Our team and restaurants are great today, but our future is even better. There is no better time than now to join the Red Lobster Family! Great Seafood You can be proud of the food you serve . The tremendous variety of seafood makes us the perfect destination for seafood lovers. Our annual "Ultimate Events" like Lobsterfest, Crabfest, and Endless Shrimp are more widely known than practically any other restaurant. You will serve fish at a premium standard . We are a global pioneer and an industry leader in Seafood Sustainability . With seafood served from over 30 countries, Red Lobster has a long standing commitment to sustainable fishing and farming. We are a founder and current member of the Global Aquaculture Alliance and a current member of National Fisheries Institute. Our team is proud to be known for not serving any endangered species on the menu and for buying only from fisheries that are sustainably managed through BAP (Best Aquaculture Practices) standards. Great People You will work at a destination for celebration . Our restaurants have a rich history of hosting birthdays, anniversaries, receptions, reunions, and other important memorable occasions. You are part of an amazing family . Our restaurants are a place where you can both make friends and find a mentor. It's important that our family of team members flourish, learn and grow. Our RL Cares program, for instance, is designed to help team members with unplanned expenses in times of great need. You give back to the community. Our RL Shares program donates millions of pounds of food to Food Banks and Food Shelters across the country - making a significant difference for the homeless and hungry in the communities where we operate. Great Results The Seafood Restaurant Company in the US. Opened in 1968, we have earned an exceptional name, brand recognition, and reputation. The casual dining employer for our size. (Forbes Magazine 2015 List of America's Best Employers) A restaurant that is loved . Our ratings are among the highest in casual dining for restaurant followers and consumer engagement. 1 Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. Please inform the General Manager, Director of Operations, Vice President of Operations or Employee Relations if you need to discuss a reasonable accommodation.
Job Overview Are you looking to work with the best in the industry to enhance your hospitality career? As a Service Assistant at Red Lobster , your hard work helps the restaurant run smoothly, for both the Front of House team and our guests. Your primary responsibilities will include pre-bussing tables, delivering biscuits, salads and beverages, providing refills, stocking service stations and assisting servers in exceeding guest needs. Your responsibilities will also include greeting our guests with friendly conversations, seating our guests appropriately, checking a wait list, managing a floor chart and participating in guest service. Fulfilling guest requests in a timely manner is one way your role will represent the Red Lobster hospitality we pride ourselves on. What You Need to Succeed • Skills to Make the Grade - Multi-tasking, teamwork, communication, and organization skills • Take Pride in Your Restaurant - Connect with guests and Be proactive in finding ways to help the guest and Front of House team •Job Qualifications - Must be at least 16 years of age • Desire to Help At our Busiest - This may include working nights, weekends, and holidays • Perform the Physical Demands - Remain on your feet for several hours at a time, lift and carry up to 30 pounds, frequent bending, kneeling, stooping, reaching and light sweeping 1 BIG plans are on the horizon for Red Lobster. Our team and restaurants are great today, but our future is even better. There is no better time than now to join the Red Lobster Family! Great Seafood You can be proud of the food you serve . The tremendous variety of seafood makes us the perfect destination for seafood lovers. Our annual "Ultimate Events" like Lobsterfest, Crabfest, and Endless Shrimp are more widely known than practically any other restaurant. You will serve fish at a premium standard . We are a global pioneer and an industry leader in Seafood Sustainability . With seafood served from over 30 countries, Red Lobster has a long standing commitment to sustainable fishing and farming. We are a founder and current member of the Global Aquaculture Alliance and a current member of National Fisheries Institute. Our team is proud to be known for not serving any endangered species on the menu and for buying only from fisheries that are sustainably managed through BAP (Best Aquaculture Practices) standards. Great People You will work at a destination for celebration . Our restaurants have a rich history of hosting birthdays, anniversaries, receptions, reunions, and other important memorable occasions. You are part of an amazing family . Our restaurants are a place where you can both make friends and find a mentor. It's important that our family of team members flourish, learn and grow. Our RL Cares program, for instance, is designed to help team members with unplanned expenses in times of great need. You give back to the community. Our RL Shares program donates millions of pounds of food to Food Banks and Food Shelters across the country - making a significant difference for the homeless and hungry in the communities where we operate. Great Results The Seafood Restaurant Company in the US. Opened in 1968, we have earned an exceptional name, brand recognition, and reputation. The casual dining employer for our size. (Forbes Magazine 2015 List of America's Best Employers) A restaurant that is loved . Our ratings are among the highest in casual dining for restaurant followers and consumer engagement. 1 Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. Please inform the General Manager, Director of Operations, Vice President of Operations or Employee Relations if you need to discuss a reasonable accommodation.
Mar 28, 2024
Full time
Job Overview Are you looking to work with the best in the industry to enhance your hospitality career? As a Service Assistant at Red Lobster , your hard work helps the restaurant run smoothly, for both the Front of House team and our guests. Your primary responsibilities will include pre-bussing tables, delivering biscuits, salads and beverages, providing refills, stocking service stations and assisting servers in exceeding guest needs. Your responsibilities will also include greeting our guests with friendly conversations, seating our guests appropriately, checking a wait list, managing a floor chart and participating in guest service. Fulfilling guest requests in a timely manner is one way your role will represent the Red Lobster hospitality we pride ourselves on. What You Need to Succeed • Skills to Make the Grade - Multi-tasking, teamwork, communication, and organization skills • Take Pride in Your Restaurant - Connect with guests and Be proactive in finding ways to help the guest and Front of House team •Job Qualifications - Must be at least 16 years of age • Desire to Help At our Busiest - This may include working nights, weekends, and holidays • Perform the Physical Demands - Remain on your feet for several hours at a time, lift and carry up to 30 pounds, frequent bending, kneeling, stooping, reaching and light sweeping 1 BIG plans are on the horizon for Red Lobster. Our team and restaurants are great today, but our future is even better. There is no better time than now to join the Red Lobster Family! Great Seafood You can be proud of the food you serve . The tremendous variety of seafood makes us the perfect destination for seafood lovers. Our annual "Ultimate Events" like Lobsterfest, Crabfest, and Endless Shrimp are more widely known than practically any other restaurant. You will serve fish at a premium standard . We are a global pioneer and an industry leader in Seafood Sustainability . With seafood served from over 30 countries, Red Lobster has a long standing commitment to sustainable fishing and farming. We are a founder and current member of the Global Aquaculture Alliance and a current member of National Fisheries Institute. Our team is proud to be known for not serving any endangered species on the menu and for buying only from fisheries that are sustainably managed through BAP (Best Aquaculture Practices) standards. Great People You will work at a destination for celebration . Our restaurants have a rich history of hosting birthdays, anniversaries, receptions, reunions, and other important memorable occasions. You are part of an amazing family . Our restaurants are a place where you can both make friends and find a mentor. It's important that our family of team members flourish, learn and grow. Our RL Cares program, for instance, is designed to help team members with unplanned expenses in times of great need. You give back to the community. Our RL Shares program donates millions of pounds of food to Food Banks and Food Shelters across the country - making a significant difference for the homeless and hungry in the communities where we operate. Great Results The Seafood Restaurant Company in the US. Opened in 1968, we have earned an exceptional name, brand recognition, and reputation. The casual dining employer for our size. (Forbes Magazine 2015 List of America's Best Employers) A restaurant that is loved . Our ratings are among the highest in casual dining for restaurant followers and consumer engagement. 1 Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. Please inform the General Manager, Director of Operations, Vice President of Operations or Employee Relations if you need to discuss a reasonable accommodation.
Job Overview Are you looking to work with the best in the industry to enhance your hospitality career? As a Service Assistant at Red Lobster , your hard work helps the restaurant run smoothly, for both the Front of House team and our guests. Your primary responsibilities will include pre-bussing tables, delivering biscuits, salads and beverages, providing refills, stocking service stations and assisting servers in exceeding guest needs. Your responsibilities will also include greeting our guests with friendly conversations, seating our guests appropriately, checking a wait list, managing a floor chart and participating in guest service. Fulfilling guest requests in a timely manner is one way your role will represent the Red Lobster hospitality we pride ourselves on. What You Need to Succeed • Skills to Make the Grade - Multi-tasking, teamwork, communication, and organization skills • Take Pride in Your Restaurant - Connect with guests and Be proactive in finding ways to help the guest and Front of House team •Job Qualifications - Must be at least 16 years of age • Desire to Help At our Busiest - This may include working nights, weekends, and holidays • Perform the Physical Demands - Remain on your feet for several hours at a time, lift and carry up to 30 pounds, frequent bending, kneeling, stooping, reaching and light sweeping 1 BIG plans are on the horizon for Red Lobster. Our team and restaurants are great today, but our future is even better. There is no better time than now to join the Red Lobster Family! Great Seafood You can be proud of the food you serve . The tremendous variety of seafood makes us the perfect destination for seafood lovers. Our annual "Ultimate Events" like Lobsterfest, Crabfest, and Endless Shrimp are more widely known than practically any other restaurant. You will serve fish at a premium standard . We are a global pioneer and an industry leader in Seafood Sustainability . With seafood served from over 30 countries, Red Lobster has a long standing commitment to sustainable fishing and farming. We are a founder and current member of the Global Aquaculture Alliance and a current member of National Fisheries Institute. Our team is proud to be known for not serving any endangered species on the menu and for buying only from fisheries that are sustainably managed through BAP (Best Aquaculture Practices) standards. Great People You will work at a destination for celebration . Our restaurants have a rich history of hosting birthdays, anniversaries, receptions, reunions, and other important memorable occasions. You are part of an amazing family . Our restaurants are a place where you can both make friends and find a mentor. It's important that our family of team members flourish, learn and grow. Our RL Cares program, for instance, is designed to help team members with unplanned expenses in times of great need. You give back to the community. Our RL Shares program donates millions of pounds of food to Food Banks and Food Shelters across the country - making a significant difference for the homeless and hungry in the communities where we operate. Great Results The Seafood Restaurant Company in the US. Opened in 1968, we have earned an exceptional name, brand recognition, and reputation. The casual dining employer for our size. (Forbes Magazine 2015 List of America's Best Employers) A restaurant that is loved . Our ratings are among the highest in casual dining for restaurant followers and consumer engagement. 1 Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. Please inform the General Manager, Director of Operations, Vice President of Operations or Employee Relations if you need to discuss a reasonable accommodation.
Mar 26, 2024
Full time
Job Overview Are you looking to work with the best in the industry to enhance your hospitality career? As a Service Assistant at Red Lobster , your hard work helps the restaurant run smoothly, for both the Front of House team and our guests. Your primary responsibilities will include pre-bussing tables, delivering biscuits, salads and beverages, providing refills, stocking service stations and assisting servers in exceeding guest needs. Your responsibilities will also include greeting our guests with friendly conversations, seating our guests appropriately, checking a wait list, managing a floor chart and participating in guest service. Fulfilling guest requests in a timely manner is one way your role will represent the Red Lobster hospitality we pride ourselves on. What You Need to Succeed • Skills to Make the Grade - Multi-tasking, teamwork, communication, and organization skills • Take Pride in Your Restaurant - Connect with guests and Be proactive in finding ways to help the guest and Front of House team •Job Qualifications - Must be at least 16 years of age • Desire to Help At our Busiest - This may include working nights, weekends, and holidays • Perform the Physical Demands - Remain on your feet for several hours at a time, lift and carry up to 30 pounds, frequent bending, kneeling, stooping, reaching and light sweeping 1 BIG plans are on the horizon for Red Lobster. Our team and restaurants are great today, but our future is even better. There is no better time than now to join the Red Lobster Family! Great Seafood You can be proud of the food you serve . The tremendous variety of seafood makes us the perfect destination for seafood lovers. Our annual "Ultimate Events" like Lobsterfest, Crabfest, and Endless Shrimp are more widely known than practically any other restaurant. You will serve fish at a premium standard . We are a global pioneer and an industry leader in Seafood Sustainability . With seafood served from over 30 countries, Red Lobster has a long standing commitment to sustainable fishing and farming. We are a founder and current member of the Global Aquaculture Alliance and a current member of National Fisheries Institute. Our team is proud to be known for not serving any endangered species on the menu and for buying only from fisheries that are sustainably managed through BAP (Best Aquaculture Practices) standards. Great People You will work at a destination for celebration . Our restaurants have a rich history of hosting birthdays, anniversaries, receptions, reunions, and other important memorable occasions. You are part of an amazing family . Our restaurants are a place where you can both make friends and find a mentor. It's important that our family of team members flourish, learn and grow. Our RL Cares program, for instance, is designed to help team members with unplanned expenses in times of great need. You give back to the community. Our RL Shares program donates millions of pounds of food to Food Banks and Food Shelters across the country - making a significant difference for the homeless and hungry in the communities where we operate. Great Results The Seafood Restaurant Company in the US. Opened in 1968, we have earned an exceptional name, brand recognition, and reputation. The casual dining employer for our size. (Forbes Magazine 2015 List of America's Best Employers) A restaurant that is loved . Our ratings are among the highest in casual dining for restaurant followers and consumer engagement. 1 Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. Please inform the General Manager, Director of Operations, Vice President of Operations or Employee Relations if you need to discuss a reasonable accommodation.
Job Overview Are you looking to work with the best in the industry to enhance your hospitality career? As a Service Assistant at Red Lobster , your hard work helps the restaurant run smoothly, for both the Front of House team and our guests. Your primary responsibilities will include pre-bussing tables, delivering biscuits, salads and beverages, providing refills, stocking service stations and assisting servers in exceeding guest needs. Your responsibilities will also include greeting our guests with friendly conversations, seating our guests appropriately, checking a wait list, managing a floor chart and participating in guest service. Fulfilling guest requests in a timely manner is one way your role will represent the Red Lobster hospitality we pride ourselves on. What You Need to Succeed • Skills to Make the Grade - Multi-tasking, teamwork, communication, and organization skills • Take Pride in Your Restaurant - Connect with guests and Be proactive in finding ways to help the guest and Front of House team •Job Qualifications - Must be at least 16 years of age • Desire to Help At our Busiest - This may include working nights, weekends, and holidays • Perform the Physical Demands - Remain on your feet for several hours at a time, lift and carry up to 30 pounds, frequent bending, kneeling, stooping, reaching and light sweeping 1 BIG plans are on the horizon for Red Lobster. Our team and restaurants are great today, but our future is even better. There is no better time than now to join the Red Lobster Family! Great Seafood You can be proud of the food you serve . The tremendous variety of seafood makes us the perfect destination for seafood lovers. Our annual "Ultimate Events" like Lobsterfest, Crabfest, and Endless Shrimp are more widely known than practically any other restaurant. You will serve fish at a premium standard . We are a global pioneer and an industry leader in Seafood Sustainability . With seafood served from over 30 countries, Red Lobster has a long standing commitment to sustainable fishing and farming. We are a founder and current member of the Global Aquaculture Alliance and a current member of National Fisheries Institute. Our team is proud to be known for not serving any endangered species on the menu and for buying only from fisheries that are sustainably managed through BAP (Best Aquaculture Practices) standards. Great People You will work at a destination for celebration . Our restaurants have a rich history of hosting birthdays, anniversaries, receptions, reunions, and other important memorable occasions. You are part of an amazing family . Our restaurants are a place where you can both make friends and find a mentor. It's important that our family of team members flourish, learn and grow. Our RL Cares program, for instance, is designed to help team members with unplanned expenses in times of great need. You give back to the community. Our RL Shares program donates millions of pounds of food to Food Banks and Food Shelters across the country - making a significant difference for the homeless and hungry in the communities where we operate. Great Results The Seafood Restaurant Company in the US. Opened in 1968, we have earned an exceptional name, brand recognition, and reputation. The casual dining employer for our size. (Forbes Magazine 2015 List of America's Best Employers) A restaurant that is loved . Our ratings are among the highest in casual dining for restaurant followers and consumer engagement. 1 Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. Please inform the General Manager, Director of Operations, Vice President of Operations or Employee Relations if you need to discuss a reasonable accommodation.
Mar 26, 2024
Full time
Job Overview Are you looking to work with the best in the industry to enhance your hospitality career? As a Service Assistant at Red Lobster , your hard work helps the restaurant run smoothly, for both the Front of House team and our guests. Your primary responsibilities will include pre-bussing tables, delivering biscuits, salads and beverages, providing refills, stocking service stations and assisting servers in exceeding guest needs. Your responsibilities will also include greeting our guests with friendly conversations, seating our guests appropriately, checking a wait list, managing a floor chart and participating in guest service. Fulfilling guest requests in a timely manner is one way your role will represent the Red Lobster hospitality we pride ourselves on. What You Need to Succeed • Skills to Make the Grade - Multi-tasking, teamwork, communication, and organization skills • Take Pride in Your Restaurant - Connect with guests and Be proactive in finding ways to help the guest and Front of House team •Job Qualifications - Must be at least 16 years of age • Desire to Help At our Busiest - This may include working nights, weekends, and holidays • Perform the Physical Demands - Remain on your feet for several hours at a time, lift and carry up to 30 pounds, frequent bending, kneeling, stooping, reaching and light sweeping 1 BIG plans are on the horizon for Red Lobster. Our team and restaurants are great today, but our future is even better. There is no better time than now to join the Red Lobster Family! Great Seafood You can be proud of the food you serve . The tremendous variety of seafood makes us the perfect destination for seafood lovers. Our annual "Ultimate Events" like Lobsterfest, Crabfest, and Endless Shrimp are more widely known than practically any other restaurant. You will serve fish at a premium standard . We are a global pioneer and an industry leader in Seafood Sustainability . With seafood served from over 30 countries, Red Lobster has a long standing commitment to sustainable fishing and farming. We are a founder and current member of the Global Aquaculture Alliance and a current member of National Fisheries Institute. Our team is proud to be known for not serving any endangered species on the menu and for buying only from fisheries that are sustainably managed through BAP (Best Aquaculture Practices) standards. Great People You will work at a destination for celebration . Our restaurants have a rich history of hosting birthdays, anniversaries, receptions, reunions, and other important memorable occasions. You are part of an amazing family . Our restaurants are a place where you can both make friends and find a mentor. It's important that our family of team members flourish, learn and grow. Our RL Cares program, for instance, is designed to help team members with unplanned expenses in times of great need. You give back to the community. Our RL Shares program donates millions of pounds of food to Food Banks and Food Shelters across the country - making a significant difference for the homeless and hungry in the communities where we operate. Great Results The Seafood Restaurant Company in the US. Opened in 1968, we have earned an exceptional name, brand recognition, and reputation. The casual dining employer for our size. (Forbes Magazine 2015 List of America's Best Employers) A restaurant that is loved . Our ratings are among the highest in casual dining for restaurant followers and consumer engagement. 1 Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. Please inform the General Manager, Director of Operations, Vice President of Operations or Employee Relations if you need to discuss a reasonable accommodation.
Job Overview Are you looking to work with the best in the industry to enhance your hospitality career? As a Service Assistant at Red Lobster , your hard work helps the restaurant run smoothly, for both the Front of House team and our guests. Your primary responsibilities will include pre-bussing tables, delivering biscuits, salads and beverages, providing refills, stocking service stations and assisting servers in exceeding guest needs. Your responsibilities will also include greeting our guests with friendly conversations, seating our guests appropriately, checking a wait list, managing a floor chart and participating in guest service. Fulfilling guest requests in a timely manner is one way your role will represent the Red Lobster hospitality we pride ourselves on. What You Need to Succeed • Skills to Make the Grade - Multi-tasking, teamwork, communication, and organization skills • Take Pride in Your Restaurant - Connect with guests and Be proactive in finding ways to help the guest and Front of House team •Job Qualifications - Must be at least 16 years of age • Desire to Help At our Busiest - This may include working nights, weekends, and holidays • Perform the Physical Demands - Remain on your feet for several hours at a time, lift and carry up to 30 pounds, frequent bending, kneeling, stooping, reaching and light sweeping 1 BIG plans are on the horizon for Red Lobster. Our team and restaurants are great today, but our future is even better. There is no better time than now to join the Red Lobster Family! Great Seafood You can be proud of the food you serve . The tremendous variety of seafood makes us the perfect destination for seafood lovers. Our annual "Ultimate Events" like Lobsterfest, Crabfest, and Endless Shrimp are more widely known than practically any other restaurant. You will serve fish at a premium standard . We are a global pioneer and an industry leader in Seafood Sustainability . With seafood served from over 30 countries, Red Lobster has a long standing commitment to sustainable fishing and farming. We are a founder and current member of the Global Aquaculture Alliance and a current member of National Fisheries Institute. Our team is proud to be known for not serving any endangered species on the menu and for buying only from fisheries that are sustainably managed through BAP (Best Aquaculture Practices) standards. Great People You will work at a destination for celebration . Our restaurants have a rich history of hosting birthdays, anniversaries, receptions, reunions, and other important memorable occasions. You are part of an amazing family . Our restaurants are a place where you can both make friends and find a mentor. It's important that our family of team members flourish, learn and grow. Our RL Cares program, for instance, is designed to help team members with unplanned expenses in times of great need. You give back to the community. Our RL Shares program donates millions of pounds of food to Food Banks and Food Shelters across the country - making a significant difference for the homeless and hungry in the communities where we operate. Great Results The Seafood Restaurant Company in the US. Opened in 1968, we have earned an exceptional name, brand recognition, and reputation. The casual dining employer for our size. (Forbes Magazine 2015 List of America's Best Employers) A restaurant that is loved . Our ratings are among the highest in casual dining for restaurant followers and consumer engagement. 1 Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. Please inform the General Manager, Director of Operations, Vice President of Operations or Employee Relations if you need to discuss a reasonable accommodation.
Mar 26, 2024
Full time
Job Overview Are you looking to work with the best in the industry to enhance your hospitality career? As a Service Assistant at Red Lobster , your hard work helps the restaurant run smoothly, for both the Front of House team and our guests. Your primary responsibilities will include pre-bussing tables, delivering biscuits, salads and beverages, providing refills, stocking service stations and assisting servers in exceeding guest needs. Your responsibilities will also include greeting our guests with friendly conversations, seating our guests appropriately, checking a wait list, managing a floor chart and participating in guest service. Fulfilling guest requests in a timely manner is one way your role will represent the Red Lobster hospitality we pride ourselves on. What You Need to Succeed • Skills to Make the Grade - Multi-tasking, teamwork, communication, and organization skills • Take Pride in Your Restaurant - Connect with guests and Be proactive in finding ways to help the guest and Front of House team •Job Qualifications - Must be at least 16 years of age • Desire to Help At our Busiest - This may include working nights, weekends, and holidays • Perform the Physical Demands - Remain on your feet for several hours at a time, lift and carry up to 30 pounds, frequent bending, kneeling, stooping, reaching and light sweeping 1 BIG plans are on the horizon for Red Lobster. Our team and restaurants are great today, but our future is even better. There is no better time than now to join the Red Lobster Family! Great Seafood You can be proud of the food you serve . The tremendous variety of seafood makes us the perfect destination for seafood lovers. Our annual "Ultimate Events" like Lobsterfest, Crabfest, and Endless Shrimp are more widely known than practically any other restaurant. You will serve fish at a premium standard . We are a global pioneer and an industry leader in Seafood Sustainability . With seafood served from over 30 countries, Red Lobster has a long standing commitment to sustainable fishing and farming. We are a founder and current member of the Global Aquaculture Alliance and a current member of National Fisheries Institute. Our team is proud to be known for not serving any endangered species on the menu and for buying only from fisheries that are sustainably managed through BAP (Best Aquaculture Practices) standards. Great People You will work at a destination for celebration . Our restaurants have a rich history of hosting birthdays, anniversaries, receptions, reunions, and other important memorable occasions. You are part of an amazing family . Our restaurants are a place where you can both make friends and find a mentor. It's important that our family of team members flourish, learn and grow. Our RL Cares program, for instance, is designed to help team members with unplanned expenses in times of great need. You give back to the community. Our RL Shares program donates millions of pounds of food to Food Banks and Food Shelters across the country - making a significant difference for the homeless and hungry in the communities where we operate. Great Results The Seafood Restaurant Company in the US. Opened in 1968, we have earned an exceptional name, brand recognition, and reputation. The casual dining employer for our size. (Forbes Magazine 2015 List of America's Best Employers) A restaurant that is loved . Our ratings are among the highest in casual dining for restaurant followers and consumer engagement. 1 Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. Please inform the General Manager, Director of Operations, Vice President of Operations or Employee Relations if you need to discuss a reasonable accommodation.
Job Overview Are you looking to work with the best in the industry to enhance your hospitality career? As a Service Assistant at Red Lobster , your hard work helps the restaurant run smoothly, for both the Front of House team and our guests. Your primary responsibilities will include pre-bussing tables, delivering biscuits, salads and beverages, providing refills, stocking service stations and assisting servers in exceeding guest needs. Your responsibilities will also include greeting our guests with friendly conversations, seating our guests appropriately, checking a wait list, managing a floor chart and participating in guest service. Fulfilling guest requests in a timely manner is one way your role will represent the Red Lobster hospitality we pride ourselves on. What You Need to Succeed • Skills to Make the Grade - Multi-tasking, teamwork, communication, and organization skills • Take Pride in Your Restaurant - Connect with guests and Be proactive in finding ways to help the guest and Front of House team •Job Qualifications - Must be at least 16 years of age • Desire to Help At our Busiest - This may include working nights, weekends, and holidays • Perform the Physical Demands - Remain on your feet for several hours at a time, lift and carry up to 30 pounds, frequent bending, kneeling, stooping, reaching and light sweeping 1 BIG plans are on the horizon for Red Lobster. Our team and restaurants are great today, but our future is even better. There is no better time than now to join the Red Lobster Family! Great Seafood You can be proud of the food you serve . The tremendous variety of seafood makes us the perfect destination for seafood lovers. Our annual "Ultimate Events" like Lobsterfest, Crabfest, and Endless Shrimp are more widely known than practically any other restaurant. You will serve fish at a premium standard . We are a global pioneer and an industry leader in Seafood Sustainability . With seafood served from over 30 countries, Red Lobster has a long standing commitment to sustainable fishing and farming. We are a founder and current member of the Global Aquaculture Alliance and a current member of National Fisheries Institute. Our team is proud to be known for not serving any endangered species on the menu and for buying only from fisheries that are sustainably managed through BAP (Best Aquaculture Practices) standards. Great People You will work at a destination for celebration . Our restaurants have a rich history of hosting birthdays, anniversaries, receptions, reunions, and other important memorable occasions. You are part of an amazing family . Our restaurants are a place where you can both make friends and find a mentor. It's important that our family of team members flourish, learn and grow. Our RL Cares program, for instance, is designed to help team members with unplanned expenses in times of great need. You give back to the community. Our RL Shares program donates millions of pounds of food to Food Banks and Food Shelters across the country - making a significant difference for the homeless and hungry in the communities where we operate. Great Results The Seafood Restaurant Company in the US. Opened in 1968, we have earned an exceptional name, brand recognition, and reputation. The casual dining employer for our size. (Forbes Magazine 2015 List of America's Best Employers) A restaurant that is loved . Our ratings are among the highest in casual dining for restaurant followers and consumer engagement. 1 Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. Please inform the General Manager, Director of Operations, Vice President of Operations or Employee Relations if you need to discuss a reasonable accommodation.
Mar 26, 2024
Full time
Job Overview Are you looking to work with the best in the industry to enhance your hospitality career? As a Service Assistant at Red Lobster , your hard work helps the restaurant run smoothly, for both the Front of House team and our guests. Your primary responsibilities will include pre-bussing tables, delivering biscuits, salads and beverages, providing refills, stocking service stations and assisting servers in exceeding guest needs. Your responsibilities will also include greeting our guests with friendly conversations, seating our guests appropriately, checking a wait list, managing a floor chart and participating in guest service. Fulfilling guest requests in a timely manner is one way your role will represent the Red Lobster hospitality we pride ourselves on. What You Need to Succeed • Skills to Make the Grade - Multi-tasking, teamwork, communication, and organization skills • Take Pride in Your Restaurant - Connect with guests and Be proactive in finding ways to help the guest and Front of House team •Job Qualifications - Must be at least 16 years of age • Desire to Help At our Busiest - This may include working nights, weekends, and holidays • Perform the Physical Demands - Remain on your feet for several hours at a time, lift and carry up to 30 pounds, frequent bending, kneeling, stooping, reaching and light sweeping 1 BIG plans are on the horizon for Red Lobster. Our team and restaurants are great today, but our future is even better. There is no better time than now to join the Red Lobster Family! Great Seafood You can be proud of the food you serve . The tremendous variety of seafood makes us the perfect destination for seafood lovers. Our annual "Ultimate Events" like Lobsterfest, Crabfest, and Endless Shrimp are more widely known than practically any other restaurant. You will serve fish at a premium standard . We are a global pioneer and an industry leader in Seafood Sustainability . With seafood served from over 30 countries, Red Lobster has a long standing commitment to sustainable fishing and farming. We are a founder and current member of the Global Aquaculture Alliance and a current member of National Fisheries Institute. Our team is proud to be known for not serving any endangered species on the menu and for buying only from fisheries that are sustainably managed through BAP (Best Aquaculture Practices) standards. Great People You will work at a destination for celebration . Our restaurants have a rich history of hosting birthdays, anniversaries, receptions, reunions, and other important memorable occasions. You are part of an amazing family . Our restaurants are a place where you can both make friends and find a mentor. It's important that our family of team members flourish, learn and grow. Our RL Cares program, for instance, is designed to help team members with unplanned expenses in times of great need. You give back to the community. Our RL Shares program donates millions of pounds of food to Food Banks and Food Shelters across the country - making a significant difference for the homeless and hungry in the communities where we operate. Great Results The Seafood Restaurant Company in the US. Opened in 1968, we have earned an exceptional name, brand recognition, and reputation. The casual dining employer for our size. (Forbes Magazine 2015 List of America's Best Employers) A restaurant that is loved . Our ratings are among the highest in casual dining for restaurant followers and consumer engagement. 1 Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. Please inform the General Manager, Director of Operations, Vice President of Operations or Employee Relations if you need to discuss a reasonable accommodation.
Job Overview Are you looking to work with the best in the industry to enhance your hospitality career? As a Service Assistant at Red Lobster , your hard work helps the restaurant run smoothly, for both the Front of House team and our guests. Your primary responsibilities will include pre-bussing tables, delivering biscuits, salads and beverages, providing refills, stocking service stations and assisting servers in exceeding guest needs. Your responsibilities will also include greeting our guests with friendly conversations, seating our guests appropriately, checking a wait list, managing a floor chart and participating in guest service. Fulfilling guest requests in a timely manner is one way your role will represent the Red Lobster hospitality we pride ourselves on. What You Need to Succeed • Skills to Make the Grade - Multi-tasking, teamwork, communication, and organization skills • Take Pride in Your Restaurant - Connect with guests and Be proactive in finding ways to help the guest and Front of House team •Job Qualifications - Must be at least 16 years of age • Desire to Help At our Busiest - This may include working nights, weekends, and holidays • Perform the Physical Demands - Remain on your feet for several hours at a time, lift and carry up to 30 pounds, frequent bending, kneeling, stooping, reaching and light sweeping 1 BIG plans are on the horizon for Red Lobster. Our team and restaurants are great today, but our future is even better. There is no better time than now to join the Red Lobster Family! Great Seafood You can be proud of the food you serve . The tremendous variety of seafood makes us the perfect destination for seafood lovers. Our annual "Ultimate Events" like Lobsterfest, Crabfest, and Endless Shrimp are more widely known than practically any other restaurant. You will serve fish at a premium standard . We are a global pioneer and an industry leader in Seafood Sustainability . With seafood served from over 30 countries, Red Lobster has a long standing commitment to sustainable fishing and farming. We are a founder and current member of the Global Aquaculture Alliance and a current member of National Fisheries Institute. Our team is proud to be known for not serving any endangered species on the menu and for buying only from fisheries that are sustainably managed through BAP (Best Aquaculture Practices) standards. Great People You will work at a destination for celebration . Our restaurants have a rich history of hosting birthdays, anniversaries, receptions, reunions, and other important memorable occasions. You are part of an amazing family . Our restaurants are a place where you can both make friends and find a mentor. It's important that our family of team members flourish, learn and grow. Our RL Cares program, for instance, is designed to help team members with unplanned expenses in times of great need. You give back to the community. Our RL Shares program donates millions of pounds of food to Food Banks and Food Shelters across the country - making a significant difference for the homeless and hungry in the communities where we operate. Great Results The Seafood Restaurant Company in the US. Opened in 1968, we have earned an exceptional name, brand recognition, and reputation. The casual dining employer for our size. (Forbes Magazine 2015 List of America's Best Employers) A restaurant that is loved . Our ratings are among the highest in casual dining for restaurant followers and consumer engagement. 1 Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. Please inform the General Manager, Director of Operations, Vice President of Operations or Employee Relations if you need to discuss a reasonable accommodation.
Mar 26, 2024
Full time
Job Overview Are you looking to work with the best in the industry to enhance your hospitality career? As a Service Assistant at Red Lobster , your hard work helps the restaurant run smoothly, for both the Front of House team and our guests. Your primary responsibilities will include pre-bussing tables, delivering biscuits, salads and beverages, providing refills, stocking service stations and assisting servers in exceeding guest needs. Your responsibilities will also include greeting our guests with friendly conversations, seating our guests appropriately, checking a wait list, managing a floor chart and participating in guest service. Fulfilling guest requests in a timely manner is one way your role will represent the Red Lobster hospitality we pride ourselves on. What You Need to Succeed • Skills to Make the Grade - Multi-tasking, teamwork, communication, and organization skills • Take Pride in Your Restaurant - Connect with guests and Be proactive in finding ways to help the guest and Front of House team •Job Qualifications - Must be at least 16 years of age • Desire to Help At our Busiest - This may include working nights, weekends, and holidays • Perform the Physical Demands - Remain on your feet for several hours at a time, lift and carry up to 30 pounds, frequent bending, kneeling, stooping, reaching and light sweeping 1 BIG plans are on the horizon for Red Lobster. Our team and restaurants are great today, but our future is even better. There is no better time than now to join the Red Lobster Family! Great Seafood You can be proud of the food you serve . The tremendous variety of seafood makes us the perfect destination for seafood lovers. Our annual "Ultimate Events" like Lobsterfest, Crabfest, and Endless Shrimp are more widely known than practically any other restaurant. You will serve fish at a premium standard . We are a global pioneer and an industry leader in Seafood Sustainability . With seafood served from over 30 countries, Red Lobster has a long standing commitment to sustainable fishing and farming. We are a founder and current member of the Global Aquaculture Alliance and a current member of National Fisheries Institute. Our team is proud to be known for not serving any endangered species on the menu and for buying only from fisheries that are sustainably managed through BAP (Best Aquaculture Practices) standards. Great People You will work at a destination for celebration . Our restaurants have a rich history of hosting birthdays, anniversaries, receptions, reunions, and other important memorable occasions. You are part of an amazing family . Our restaurants are a place where you can both make friends and find a mentor. It's important that our family of team members flourish, learn and grow. Our RL Cares program, for instance, is designed to help team members with unplanned expenses in times of great need. You give back to the community. Our RL Shares program donates millions of pounds of food to Food Banks and Food Shelters across the country - making a significant difference for the homeless and hungry in the communities where we operate. Great Results The Seafood Restaurant Company in the US. Opened in 1968, we have earned an exceptional name, brand recognition, and reputation. The casual dining employer for our size. (Forbes Magazine 2015 List of America's Best Employers) A restaurant that is loved . Our ratings are among the highest in casual dining for restaurant followers and consumer engagement. 1 Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. Please inform the General Manager, Director of Operations, Vice President of Operations or Employee Relations if you need to discuss a reasonable accommodation.
Position Information Classification Title Public Service Professional AC FLSA Faculty Rank Public Service Assistant Contract Type Fiscal (12 mo.) Tenure Status Non-Tenure Track Minimum Qualifications Master's degree in higher education, business administration, public administration, hospitality, or related field is required. Position Summary The University of Georgia Center for Continuing Education and Hotel is seeking a Deputy Director. This position direct reports to the Director of the Georgia Center and is a senior management position in the Georgia Center organization. This individual is an energetic and enthusiastic leader with a successful and progressive record of administrative leadership in higher education and business. The Deputy Director manages the hospitality and operations of the conference center, hotel, and amenities along with marketing and communications for the Georgia Center. The Deputy Director assists the director with the development and execution of operational policies for the Georgia Center and serves as back-up to the director. Additional Requirements The successful candidate should meet the criteria for a public service appointment. Relevant/Preferred Education, Experience, Licensure, and/or Certification A terminal degree is preferred. The position requires a strong knowledge and background in higher education, a working knowledge of hospitality management, and background in business operations. Proficiency in managing staff, knowledge of scholarship, and managing/administering contracts/grants projects is preferred. Preferred Knowledge, Skills, Abilities and/or Competencies Knowledge in the field of higher education administration and public administration or hospitality. Knowledge of higher education budget management and strong fiscal management Knowledge, skills, and abilities in: Managing complex projects including delegation and making decisions with resources and information available at the time. Providing supervision, decision making, delegation, communication (written and oral), organization, planning, problem solving, leadership skills Communicating effectively by writing, telephone and personal meeting situations Being organized, honest, and working well with others, and have an approachable personality. Working independently and efficiently. Encouraging, leading, and managing a team by example Ability to manage frequent change and embrace continuous process improvement. Ability to operate with confidentiality and discretion. Guests deserve privacy and respect whether in hotel or in conference center. Ability to envision and develop a spirit of customer service excellence across all areas. Ability to lead and manage change across the units (example: new technology selection/deployment; change in user experience; innovations in group bookings) Ability to represent director of Georgia Center in committees, meetings, as requested. Ability and desire to pursue external grant opportunities and to share scholarship as connected to the Georgia Center through collaborations with students/faculty/staff. Ability to write clearly and communicate to audiences on campus and with external customers. Ability to direct and review marketing and communications messages for brand alignment for UGA, PSO, and Georgia Center. Ability and confidence to make public presentations. Ability to work with a high level of creativity, enthusiasm, and flexibility. Physical Demands Ability to traverse the interior of the Georgia Center is required as part of daily inspections and rounds. Is this a Position of Trust? Yes Does this position have operation, access, or control of financial resources? Yes Does this position require a P-Card? No Is having a P-Card an essential function of this position? No Is driving a responsibility of this position? Yes Does this position have direct interaction or care of children under the age of 18 or direct patient care? No Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications) Yes Credit and P-Card policy Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website. Duties/Responsibilities Duties/Responsibilities Manage the operations of the Georgia Center to include hotel, food & beverage, sales & event management, and marketing & communications. Manage the operations of a 300,000 sq. ft. conference center with a hotel and two restaurants situated on the campus of the University of Georgia that serves as a gateway for guests to the university. Revenue in FY24 is $24M. Drive business strategies that show a return on investment and increase space utilization across the Georgia Center's physical assets. Effectively control costs and generate revenues to exceed budgeted bottom line expectations. Commit to hospitality as a service to guests visiting the University of Georgia or engaging in campus activities. Model an entrepreneurial spirit focused on delivering a high-quality experience through service and facilities. Develop and collaborate on an annual business plan for operations. Percentage Of Time 40 Duties/Responsibilities Lead a workforce to execute excellence and promote success of the entire Georgia Center including a strong retention, recruitment, and training culture and plans. Lead a workforce to execute outstanding client work with high levels of customer service, engagement, and excellence across all elements of the center by developing teams to promote success of the entire Georgia Center property. Develop and mentor effective team members to achieve both professional and personal growth. Manage manager of hotel, food and beverage, sales and event management, and marketing and communications. These four (4) managers engage a workforce of 150 FTE and 250 part-time or temporary employees. Develop a strong talent pipeline through recruitment, retention, training, and development to meet organizational goals and strategies. Percentage Of Time 20 Duties/Responsibilities Create and direct engagement with internships and student experiences, connecting UGA Hospitality and Food Industry Management students to serve in various departmental/divisional areas. Collaborate with UGA faculty on classroom student engagement or experiences that enhance instruction. Manage graduate research assistantship(s) in conference center to generate additional research, evaluation, and scholarship to inform business practice and external grant applications. Percentage Of Time 10 Duties/Responsibilities Direct evaluation of services to guide business planning and inform research. Percentage Of Time 10 Duties/Responsibilities Engage with UGA's public service mission and desire to serve the state of Georgia through experiences created at the Georgia Center and through collaborative grant opportunities. Commit to service in higher education administration for campus partnerships, assistance, engagement, and communication. Percentage Of Time 10 Duties/Responsibilities Engage in scholarship around the business operations of the Georgia Center and manage graduate research assistantship(s) to generate additional research, evaluation, and scholarship to inform business practice and external grant applications. Percentage Of Time 10 Posting Specific Questions Required fields are indicated with an asterisk ( ). How did you hear about this job opportunity at the Georgia Center for Continuing Education and Hotel? UGA Jobs Georgia Center Employment Page Georgia Center Talent Recruitment Brochure Indeed hCareers LinkedIn Facebook Department of Labor Goodwill From a current UGA employee Other Applicant Documents Required Documents Resume/CV Cover Letter Optional Documents Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact University HR (). The University of Georgia is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ethnicity, age, genetic information, disability, gender identity, sexual orientation or protected veteran status.
Mar 11, 2024
Full time
Position Information Classification Title Public Service Professional AC FLSA Faculty Rank Public Service Assistant Contract Type Fiscal (12 mo.) Tenure Status Non-Tenure Track Minimum Qualifications Master's degree in higher education, business administration, public administration, hospitality, or related field is required. Position Summary The University of Georgia Center for Continuing Education and Hotel is seeking a Deputy Director. This position direct reports to the Director of the Georgia Center and is a senior management position in the Georgia Center organization. This individual is an energetic and enthusiastic leader with a successful and progressive record of administrative leadership in higher education and business. The Deputy Director manages the hospitality and operations of the conference center, hotel, and amenities along with marketing and communications for the Georgia Center. The Deputy Director assists the director with the development and execution of operational policies for the Georgia Center and serves as back-up to the director. Additional Requirements The successful candidate should meet the criteria for a public service appointment. Relevant/Preferred Education, Experience, Licensure, and/or Certification A terminal degree is preferred. The position requires a strong knowledge and background in higher education, a working knowledge of hospitality management, and background in business operations. Proficiency in managing staff, knowledge of scholarship, and managing/administering contracts/grants projects is preferred. Preferred Knowledge, Skills, Abilities and/or Competencies Knowledge in the field of higher education administration and public administration or hospitality. Knowledge of higher education budget management and strong fiscal management Knowledge, skills, and abilities in: Managing complex projects including delegation and making decisions with resources and information available at the time. Providing supervision, decision making, delegation, communication (written and oral), organization, planning, problem solving, leadership skills Communicating effectively by writing, telephone and personal meeting situations Being organized, honest, and working well with others, and have an approachable personality. Working independently and efficiently. Encouraging, leading, and managing a team by example Ability to manage frequent change and embrace continuous process improvement. Ability to operate with confidentiality and discretion. Guests deserve privacy and respect whether in hotel or in conference center. Ability to envision and develop a spirit of customer service excellence across all areas. Ability to lead and manage change across the units (example: new technology selection/deployment; change in user experience; innovations in group bookings) Ability to represent director of Georgia Center in committees, meetings, as requested. Ability and desire to pursue external grant opportunities and to share scholarship as connected to the Georgia Center through collaborations with students/faculty/staff. Ability to write clearly and communicate to audiences on campus and with external customers. Ability to direct and review marketing and communications messages for brand alignment for UGA, PSO, and Georgia Center. Ability and confidence to make public presentations. Ability to work with a high level of creativity, enthusiasm, and flexibility. Physical Demands Ability to traverse the interior of the Georgia Center is required as part of daily inspections and rounds. Is this a Position of Trust? Yes Does this position have operation, access, or control of financial resources? Yes Does this position require a P-Card? No Is having a P-Card an essential function of this position? No Is driving a responsibility of this position? Yes Does this position have direct interaction or care of children under the age of 18 or direct patient care? No Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications) Yes Credit and P-Card policy Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website. Duties/Responsibilities Duties/Responsibilities Manage the operations of the Georgia Center to include hotel, food & beverage, sales & event management, and marketing & communications. Manage the operations of a 300,000 sq. ft. conference center with a hotel and two restaurants situated on the campus of the University of Georgia that serves as a gateway for guests to the university. Revenue in FY24 is $24M. Drive business strategies that show a return on investment and increase space utilization across the Georgia Center's physical assets. Effectively control costs and generate revenues to exceed budgeted bottom line expectations. Commit to hospitality as a service to guests visiting the University of Georgia or engaging in campus activities. Model an entrepreneurial spirit focused on delivering a high-quality experience through service and facilities. Develop and collaborate on an annual business plan for operations. Percentage Of Time 40 Duties/Responsibilities Lead a workforce to execute excellence and promote success of the entire Georgia Center including a strong retention, recruitment, and training culture and plans. Lead a workforce to execute outstanding client work with high levels of customer service, engagement, and excellence across all elements of the center by developing teams to promote success of the entire Georgia Center property. Develop and mentor effective team members to achieve both professional and personal growth. Manage manager of hotel, food and beverage, sales and event management, and marketing and communications. These four (4) managers engage a workforce of 150 FTE and 250 part-time or temporary employees. Develop a strong talent pipeline through recruitment, retention, training, and development to meet organizational goals and strategies. Percentage Of Time 20 Duties/Responsibilities Create and direct engagement with internships and student experiences, connecting UGA Hospitality and Food Industry Management students to serve in various departmental/divisional areas. Collaborate with UGA faculty on classroom student engagement or experiences that enhance instruction. Manage graduate research assistantship(s) in conference center to generate additional research, evaluation, and scholarship to inform business practice and external grant applications. Percentage Of Time 10 Duties/Responsibilities Direct evaluation of services to guide business planning and inform research. Percentage Of Time 10 Duties/Responsibilities Engage with UGA's public service mission and desire to serve the state of Georgia through experiences created at the Georgia Center and through collaborative grant opportunities. Commit to service in higher education administration for campus partnerships, assistance, engagement, and communication. Percentage Of Time 10 Duties/Responsibilities Engage in scholarship around the business operations of the Georgia Center and manage graduate research assistantship(s) to generate additional research, evaluation, and scholarship to inform business practice and external grant applications. Percentage Of Time 10 Posting Specific Questions Required fields are indicated with an asterisk ( ). How did you hear about this job opportunity at the Georgia Center for Continuing Education and Hotel? UGA Jobs Georgia Center Employment Page Georgia Center Talent Recruitment Brochure Indeed hCareers LinkedIn Facebook Department of Labor Goodwill From a current UGA employee Other Applicant Documents Required Documents Resume/CV Cover Letter Optional Documents Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact University HR (). The University of Georgia is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ethnicity, age, genetic information, disability, gender identity, sexual orientation or protected veteran status.
Boston Consulting Group
Philadelphia, Pennsylvania
WHAT YOU'LL DO The Office Experience and Events Assistant supports the Office Experience, Concierge and Events function of the Philadelphia office. We are seeking a hospitality and service oriented, team focused and driven individual who thrives in a fast-paced and challenging environment. Working under the direction of the Operations Director, the Office Experience and Events Assistant will: 1) support the day-to-day office operations for the Philadelphia office 2) support the planning and delivery of staff affiliation and engagement initiatives. This role is essential to the culture of the Philadelphia office and is a high visibility role, working closely with senior office leadership. The expectation is that this person is in the office five days a week, though there is some ability to work remotely occasionally. Key Office Experience and Concierge responsibilities of this role include: Work with the Operations Director and the Office Experience (OE) team to support initiatives that improve the office experience for all staff and visitor Work in collaboration with the OE team to deliver a high-level of service for anyone who enters the Philadelphia office. This service includes handling: office and conference room reservations adding visitors into the building's security portal issuing and auditing employee and visitor access badge planning and ordering catering, snacks, beverages, and supplies meeting and events planning and support stocking supplies and helping to maintain the cleanliness of the office Work in collaboration with the Administrative Services and OE teams to coordinate and support large-scale in-office meetings, ensure the delivery of seamless logistical support including AV coordination with the IT team In partnership with the OE team, act as a point of contact for vendor relationships as required including catering, equipment, supplies, maintenance, security, events, and other services In partnership with the OE team, liaise with building management to ensure a high-level of janitorial and security services in the office, coordinate general maintenance and repair Provide support on special projects as assigned Provide backup support to other members of the OE team as neede d Key Events responsibilities of this role include: Work with the Operations Director and OE team to help with end-to-end planning and support of onsite and offsite Office events Work with DEI and Cohort nodes to support programming for their respective affiliation networks Help to drive and manage marketing and communications for events, tracking RSVPs, etc Help manage office calendar of events and key meetings Assist in tracking event budgets and expenses with a high-level of detail and accountability Research and develop relationships with all types of event vendors, including caterers, venues, entertainment and more. Assist with conducting site visits and preliminary contract reviews YOU'RE GOOD AT Must be able to perform successfully in a fast-paced, intellectually intense, service-oriented environment and to interpret rules and guidelines flexibly to enhance the business and in keeping with BCG's values and culture. Handles challenging situations with poise, understanding, and tact, and displays a high degree of professionalism. Experience working successfully within a complex matrix structured organization is essential. Displays service-oriented mentality and responds to customer needs with a sense of urgency. Highly responsive, flexible, team player and able to display confidence in handling phone calls. Consistent, dependable and accurate in completing responsibilities/tasks. Excellent organization and time management skills with ability to manage competing priorities effectively. Meticulous attention to detail and accuracy. Excellent written and verbal communication skills. Organizational skills and the ability to handle competing priorities. Demonstrates maturity, poise, diplomacy and tact in a situation. Conveys a positive personal and professional image. Works cooperatively with other team members, displaying a high level of motivation and enthusiasm for tasks. Strong interpersonal and communication skills to develop effective working relationships with BCG staff and clients. Ability to respect all BCG and client information as personal and confidential. Possesses a high degree of professional appearance and demeanor. Displays high standards of professional behavior and ethical standards. Displays patience and an ability to impart knowledge and processes clearly. Is a team player and strives to go above and beyond in order to get the job done. Strong intellectual curiosity - a creative thinker and interested in the big picture. Must be flexible and able to perform successfully in a fast-paced environment. Please note that this position is not restricted solely to the responsibilities listed above and that the job scope and responsibilities are subject to change. YOU BRING (EXPERIENCE & QUALIFICATIONS) Bachelor's degree preferred. Minimum 3-5 years of administrative support, or customer service experience, in a fast-paced environment. Proficient computer skills: Using the Microsoft Office Suite with advanced computer skills willingness to learn new systems is relevant to the needs of the operation. Hospitality experience preferred. If no direct experience, an importance towards and demonstration of anticipating needs and providing efficient and flawless service. Ability to lift/move objects up to 35 pounds. Flexibility to work overtime as needed, especially when supporting key events and meetings. YOU'LL WORK WITH Our business management and operations team members work to ensure that BCG is running smoothly, efficiently, and productively. We are made up of executive and administrative (or case team) assistants, visual service artists, receptionists, facilities staff, and the team leaders and office coordinators who manage these operations and business management jobs. B CG pioneered strategy consulting more than 50 years ago, and we continue to innovate and redefine the industry. We offer multiple career paths for the world's best talent to have a real impact on business and society. As part of our team, you will benefit from the breadth and diversity of what we are doing today and where we are headed next. We count on your authenticity, exceptional work, and strong integrity. In return we are committed to supporting you in discovering the most fulfilling career journey possible-and unlocking your potential to advance the world.
Mar 29, 2024
Full time
WHAT YOU'LL DO The Office Experience and Events Assistant supports the Office Experience, Concierge and Events function of the Philadelphia office. We are seeking a hospitality and service oriented, team focused and driven individual who thrives in a fast-paced and challenging environment. Working under the direction of the Operations Director, the Office Experience and Events Assistant will: 1) support the day-to-day office operations for the Philadelphia office 2) support the planning and delivery of staff affiliation and engagement initiatives. This role is essential to the culture of the Philadelphia office and is a high visibility role, working closely with senior office leadership. The expectation is that this person is in the office five days a week, though there is some ability to work remotely occasionally. Key Office Experience and Concierge responsibilities of this role include: Work with the Operations Director and the Office Experience (OE) team to support initiatives that improve the office experience for all staff and visitor Work in collaboration with the OE team to deliver a high-level of service for anyone who enters the Philadelphia office. This service includes handling: office and conference room reservations adding visitors into the building's security portal issuing and auditing employee and visitor access badge planning and ordering catering, snacks, beverages, and supplies meeting and events planning and support stocking supplies and helping to maintain the cleanliness of the office Work in collaboration with the Administrative Services and OE teams to coordinate and support large-scale in-office meetings, ensure the delivery of seamless logistical support including AV coordination with the IT team In partnership with the OE team, act as a point of contact for vendor relationships as required including catering, equipment, supplies, maintenance, security, events, and other services In partnership with the OE team, liaise with building management to ensure a high-level of janitorial and security services in the office, coordinate general maintenance and repair Provide support on special projects as assigned Provide backup support to other members of the OE team as neede d Key Events responsibilities of this role include: Work with the Operations Director and OE team to help with end-to-end planning and support of onsite and offsite Office events Work with DEI and Cohort nodes to support programming for their respective affiliation networks Help to drive and manage marketing and communications for events, tracking RSVPs, etc Help manage office calendar of events and key meetings Assist in tracking event budgets and expenses with a high-level of detail and accountability Research and develop relationships with all types of event vendors, including caterers, venues, entertainment and more. Assist with conducting site visits and preliminary contract reviews YOU'RE GOOD AT Must be able to perform successfully in a fast-paced, intellectually intense, service-oriented environment and to interpret rules and guidelines flexibly to enhance the business and in keeping with BCG's values and culture. Handles challenging situations with poise, understanding, and tact, and displays a high degree of professionalism. Experience working successfully within a complex matrix structured organization is essential. Displays service-oriented mentality and responds to customer needs with a sense of urgency. Highly responsive, flexible, team player and able to display confidence in handling phone calls. Consistent, dependable and accurate in completing responsibilities/tasks. Excellent organization and time management skills with ability to manage competing priorities effectively. Meticulous attention to detail and accuracy. Excellent written and verbal communication skills. Organizational skills and the ability to handle competing priorities. Demonstrates maturity, poise, diplomacy and tact in a situation. Conveys a positive personal and professional image. Works cooperatively with other team members, displaying a high level of motivation and enthusiasm for tasks. Strong interpersonal and communication skills to develop effective working relationships with BCG staff and clients. Ability to respect all BCG and client information as personal and confidential. Possesses a high degree of professional appearance and demeanor. Displays high standards of professional behavior and ethical standards. Displays patience and an ability to impart knowledge and processes clearly. Is a team player and strives to go above and beyond in order to get the job done. Strong intellectual curiosity - a creative thinker and interested in the big picture. Must be flexible and able to perform successfully in a fast-paced environment. Please note that this position is not restricted solely to the responsibilities listed above and that the job scope and responsibilities are subject to change. YOU BRING (EXPERIENCE & QUALIFICATIONS) Bachelor's degree preferred. Minimum 3-5 years of administrative support, or customer service experience, in a fast-paced environment. Proficient computer skills: Using the Microsoft Office Suite with advanced computer skills willingness to learn new systems is relevant to the needs of the operation. Hospitality experience preferred. If no direct experience, an importance towards and demonstration of anticipating needs and providing efficient and flawless service. Ability to lift/move objects up to 35 pounds. Flexibility to work overtime as needed, especially when supporting key events and meetings. YOU'LL WORK WITH Our business management and operations team members work to ensure that BCG is running smoothly, efficiently, and productively. We are made up of executive and administrative (or case team) assistants, visual service artists, receptionists, facilities staff, and the team leaders and office coordinators who manage these operations and business management jobs. B CG pioneered strategy consulting more than 50 years ago, and we continue to innovate and redefine the industry. We offer multiple career paths for the world's best talent to have a real impact on business and society. As part of our team, you will benefit from the breadth and diversity of what we are doing today and where we are headed next. We count on your authenticity, exceptional work, and strong integrity. In return we are committed to supporting you in discovering the most fulfilling career journey possible-and unlocking your potential to advance the world.
Holiday Inn & Suites Phoenix Airport North
Phoenix, Arizona
Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Overview: The Assistant General Manager is responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction and developing employees, while maintaining the integrity of the hotel. Responsibilities: Play a pivotal role in hotel sales efforts, including calling on top ten accounts, meeting clients, hosting luncheons and receptions, and meeting with on-site contacts on a daily, weekly and monthly basis. Tour the operating departments daily, making adjustments as needed via department heads. Conduct weekly staff meetings, including weekly training sessions presented by managers and self using the steps to effective training according to Highgate Hotel standards, and the review of previous and future sales and operations efforts. Meet all financial review dates and corporate directed programs in a timely fashion. Hold a monthly financial review with all department managers, M.I.D.'s and available supervisors. Ensure that all department heads maintain budgeted productivity levels and Highgate Hotel standard checkbook accounting procedures. Develop managers for future advancement through competency training and corporate sponsored training programs. Participate in required M.O.D. coverage as scheduled. Maintain direct contact with and monitor the development of management trainees. Adhere to all Highgate Hotel policies and procedures and train new managers to ensure compliance. Oversee and assist in the Highgate Hotel budget process as required. Ensure that training in service standards is taking place in each department using the steps to effective training according to Highgate Hotel standards, including compliance in all departments to Highgate Hotel Garden Standard of the Week training. Assist in creating a positive team-oriented environment which focuses on the guest, through employee development and motivation. Inspect rooms regularly (weekly at a minimum) with both the Housekeeping Manager and Property Engineer. Ensure complete processing of invoices daily by using the A/P process. Ensure that all appropriate information for financial documents is received by the Corporate Office monthly, in compliance with the monthly accounting calendar. Ensure the cleanliness and maintenance of the physical property through inspections and preventive maintenance programs with department managers. Ensure that employees are at all times attentive, friendly, courteous and efficient in their interactions with guests, managers and all other employees. Forecast monthly the hotel's financial position, by estimating revenues and line-by-line expenses. Analyze previous and projected data to generate an accurate reforecast. Prepare and conduct all management interviews and follow hiring procedures according to Highgate Hotel S.O.P.'s. Ensure that all managers are in compliance with the standards in their interviewing and hiring procedures for departmental staff. Interview all prospective final candidates for any vacant management position within the hotel prior to any offer being extended. Perform all Executive Committee members performance appraisals according to Highgate Hotel S.O.P.'s, and ensure that managers are in compliance with the standards in their administration of performance appraisals to their staff. Motivate, coach, counsel and discipline all management personnel according to Highgate Hotel S.O.P.'s and ensure that managers are in compliance with the standards in their administration of counseling and disciplinary steps. Perform any other duties as requested by the Vice President or Regional Director of Operations. Ensure that all employees receive fair and equitable treatment according to Highgate Hotel S.O.P.'s. Meet clients on the property, including meeting contacts and potential clients touring the property, to assist in the sales effort. Be in the public areas during peak times, greeting guests and offering assistance as needed. Ensure procedures for handling of the hotel safe specifically with regard to security and monthly safe audits are followed and occur. Ensure monthly credit meetings are conducted and take an active role in the hotel credit and collection policies Qualifications: At least 5-6 years progressive experience in a hotel. Bachelor's Degree preferred. Long hours sometimes required. Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Participate in M.O.D. coverage as required. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which include wearing nametags. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives. Must be able to maintain confidentiality of information. Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. Perform other duties as requested by management.
Mar 28, 2024
Full time
Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Overview: The Assistant General Manager is responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction and developing employees, while maintaining the integrity of the hotel. Responsibilities: Play a pivotal role in hotel sales efforts, including calling on top ten accounts, meeting clients, hosting luncheons and receptions, and meeting with on-site contacts on a daily, weekly and monthly basis. Tour the operating departments daily, making adjustments as needed via department heads. Conduct weekly staff meetings, including weekly training sessions presented by managers and self using the steps to effective training according to Highgate Hotel standards, and the review of previous and future sales and operations efforts. Meet all financial review dates and corporate directed programs in a timely fashion. Hold a monthly financial review with all department managers, M.I.D.'s and available supervisors. Ensure that all department heads maintain budgeted productivity levels and Highgate Hotel standard checkbook accounting procedures. Develop managers for future advancement through competency training and corporate sponsored training programs. Participate in required M.O.D. coverage as scheduled. Maintain direct contact with and monitor the development of management trainees. Adhere to all Highgate Hotel policies and procedures and train new managers to ensure compliance. Oversee and assist in the Highgate Hotel budget process as required. Ensure that training in service standards is taking place in each department using the steps to effective training according to Highgate Hotel standards, including compliance in all departments to Highgate Hotel Garden Standard of the Week training. Assist in creating a positive team-oriented environment which focuses on the guest, through employee development and motivation. Inspect rooms regularly (weekly at a minimum) with both the Housekeeping Manager and Property Engineer. Ensure complete processing of invoices daily by using the A/P process. Ensure that all appropriate information for financial documents is received by the Corporate Office monthly, in compliance with the monthly accounting calendar. Ensure the cleanliness and maintenance of the physical property through inspections and preventive maintenance programs with department managers. Ensure that employees are at all times attentive, friendly, courteous and efficient in their interactions with guests, managers and all other employees. Forecast monthly the hotel's financial position, by estimating revenues and line-by-line expenses. Analyze previous and projected data to generate an accurate reforecast. Prepare and conduct all management interviews and follow hiring procedures according to Highgate Hotel S.O.P.'s. Ensure that all managers are in compliance with the standards in their interviewing and hiring procedures for departmental staff. Interview all prospective final candidates for any vacant management position within the hotel prior to any offer being extended. Perform all Executive Committee members performance appraisals according to Highgate Hotel S.O.P.'s, and ensure that managers are in compliance with the standards in their administration of performance appraisals to their staff. Motivate, coach, counsel and discipline all management personnel according to Highgate Hotel S.O.P.'s and ensure that managers are in compliance with the standards in their administration of counseling and disciplinary steps. Perform any other duties as requested by the Vice President or Regional Director of Operations. Ensure that all employees receive fair and equitable treatment according to Highgate Hotel S.O.P.'s. Meet clients on the property, including meeting contacts and potential clients touring the property, to assist in the sales effort. Be in the public areas during peak times, greeting guests and offering assistance as needed. Ensure procedures for handling of the hotel safe specifically with regard to security and monthly safe audits are followed and occur. Ensure monthly credit meetings are conducted and take an active role in the hotel credit and collection policies Qualifications: At least 5-6 years progressive experience in a hotel. Bachelor's Degree preferred. Long hours sometimes required. Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Participate in M.O.D. coverage as required. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which include wearing nametags. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives. Must be able to maintain confidentiality of information. Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. Perform other duties as requested by management.
Job Details Job Location The Residence at Glastonbury - Glastonbury, CT Description If you have been looking for a career that loves you back This is the one! LCB Senior Living is hiring Cook's at The Residence at Glastonbury. Apply today for immediate consideration! Full-Time: 10am- 6pm Part Time: Every Weekend 11am - 7pm Ask us about our wages! What We Offer: Great benefits starting from Day One (Full-Time) Health Vision Dental 401k PTO- Paid Time Off Work with an Amazing Team! Possibility for tuition reimbursement Rewarding role working with seniors Essential Functions, Duties and Responsibilities: Provide a high level of customer service and promote a restaurant style dining atmosphere. Work closely with the Culinary Services Director and/or Executive Director to keep residents satisfied with food and dining programs. Able to assist Culinary Director with the supervision of culinary staff. Assist with the preparation and execution of the LCB Dining enhancement programs. Maintain kitchen and food storage and preparation areas in a clean, safe, and sanitary condition at all times. Responsible for the opening and/or closing of the kitchen. Adhere to cleaning schedules as assigned. Ensures that all food is received, stored and prepared according to company standards. Estimate daily or weekly needs of food and supplies and communicates needs to food service director or assistant food service director. Participate in preparing and cooking meals according to established recipes and approved menus. Document temperatures of food prior to service, refrigeration and freezer temperatures. Prepare and ensure snacks and beverages are available to residents at all times. Keep kitchen floors clean (sweeps and mops) and trash emptied. Assist with the transportation and storage of food and supplies. Assist with preparation and execution of special events, banquets, and theme meals. Qualifications Job Qualifications: Knowledge, Skills and Abilities: Ability to build positive and strong relationships with associates, coworkers and residents. Focused and dedicated to provide excellent customer service, ability to handle multiple jobs and priorities, accept direction from superiors or other experienced staff, shares job knowledge or resident information with other experienced staff, shares job knowledge or resident information with others as needed, give and welcome feedback, operate and maintain kitchen equipment in a clean and sanitary manner, and knowledge of food handling, preparation, cooking and service. Able to read and follow recipes and printed production guides, cleaning schedules and logs. Education: A high school diploma or GED is preferred. Minimum of 1-3 years of experience as a cook in a hospitality or healthcare environment. Serve Safe Certification. Able to read and follow recipes and printed production guides, cleaning schedules, and logs. Experience: Previous experience in health care or hospitality setting is preferred. Certificates/Licenses: Serve Safe Certification Physical Demands: Finger and hand dexterity to handle and manipulate instruments and equipment. Visual and auditory acuity. Must be able to lift a minimum of fifteen (15) lbs., and be able to carry objects. Must be able to push and pull carts, and continuously walk, sit and stand. Must be able to turn, crouch, kneel, stoop, bend below waist, and reach above shoulder height as tasks dictate.
Mar 28, 2024
Full time
Job Details Job Location The Residence at Glastonbury - Glastonbury, CT Description If you have been looking for a career that loves you back This is the one! LCB Senior Living is hiring Cook's at The Residence at Glastonbury. Apply today for immediate consideration! Full-Time: 10am- 6pm Part Time: Every Weekend 11am - 7pm Ask us about our wages! What We Offer: Great benefits starting from Day One (Full-Time) Health Vision Dental 401k PTO- Paid Time Off Work with an Amazing Team! Possibility for tuition reimbursement Rewarding role working with seniors Essential Functions, Duties and Responsibilities: Provide a high level of customer service and promote a restaurant style dining atmosphere. Work closely with the Culinary Services Director and/or Executive Director to keep residents satisfied with food and dining programs. Able to assist Culinary Director with the supervision of culinary staff. Assist with the preparation and execution of the LCB Dining enhancement programs. Maintain kitchen and food storage and preparation areas in a clean, safe, and sanitary condition at all times. Responsible for the opening and/or closing of the kitchen. Adhere to cleaning schedules as assigned. Ensures that all food is received, stored and prepared according to company standards. Estimate daily or weekly needs of food and supplies and communicates needs to food service director or assistant food service director. Participate in preparing and cooking meals according to established recipes and approved menus. Document temperatures of food prior to service, refrigeration and freezer temperatures. Prepare and ensure snacks and beverages are available to residents at all times. Keep kitchen floors clean (sweeps and mops) and trash emptied. Assist with the transportation and storage of food and supplies. Assist with preparation and execution of special events, banquets, and theme meals. Qualifications Job Qualifications: Knowledge, Skills and Abilities: Ability to build positive and strong relationships with associates, coworkers and residents. Focused and dedicated to provide excellent customer service, ability to handle multiple jobs and priorities, accept direction from superiors or other experienced staff, shares job knowledge or resident information with other experienced staff, shares job knowledge or resident information with others as needed, give and welcome feedback, operate and maintain kitchen equipment in a clean and sanitary manner, and knowledge of food handling, preparation, cooking and service. Able to read and follow recipes and printed production guides, cleaning schedules and logs. Education: A high school diploma or GED is preferred. Minimum of 1-3 years of experience as a cook in a hospitality or healthcare environment. Serve Safe Certification. Able to read and follow recipes and printed production guides, cleaning schedules, and logs. Experience: Previous experience in health care or hospitality setting is preferred. Certificates/Licenses: Serve Safe Certification Physical Demands: Finger and hand dexterity to handle and manipulate instruments and equipment. Visual and auditory acuity. Must be able to lift a minimum of fifteen (15) lbs., and be able to carry objects. Must be able to push and pull carts, and continuously walk, sit and stand. Must be able to turn, crouch, kneel, stoop, bend below waist, and reach above shoulder height as tasks dictate.