Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Observes and patrols pool enforcing safety regulations. Greet all guests with hospitality and a SMILE upon arrival, manage towels, offer assistance with seating. Exceed guest expectations, even the unexpressed. Willing to take ownership of all guest requests and complaints, try to resolve issues immediately and follow up to ensure guest satisfaction. Identify and report defects throughout the pool area, notify supervisors and concerned departments immediately of hazards, injuries, equipment or processes that negatively affect the operations. Responsible for maintaining cleanliness of pool deck and facilities including straightening and collecting soiled towels and trash throughout the shift. Facilitate and maintain consistent pool safety programs, training and documentation to ensure the overall safety of guests in the pool area. Properly utilize performance feedback, recognition, training, and adherence to company policies, legal requirements. Maintain and strictly abide by state sanitation/health regulations and hotel requirements. Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. Other duties as assigned Responsibilities Ensure the pool area is kept clean, stocked and ready for the day's demands (towels, chairs, garbage and surrounding area). Ensure the pool deck is clean and free of any debris and that all furniture is in the correct place, when setting up in the morning. Ensure the guests have exceptional service. Qualifications Some experience in hospitality. Ability to satisfactorily communicate in English with guests, management and co-workers to their understanding. Previous guest relations and/or training. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Apr 10, 2024
Full time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Observes and patrols pool enforcing safety regulations. Greet all guests with hospitality and a SMILE upon arrival, manage towels, offer assistance with seating. Exceed guest expectations, even the unexpressed. Willing to take ownership of all guest requests and complaints, try to resolve issues immediately and follow up to ensure guest satisfaction. Identify and report defects throughout the pool area, notify supervisors and concerned departments immediately of hazards, injuries, equipment or processes that negatively affect the operations. Responsible for maintaining cleanliness of pool deck and facilities including straightening and collecting soiled towels and trash throughout the shift. Facilitate and maintain consistent pool safety programs, training and documentation to ensure the overall safety of guests in the pool area. Properly utilize performance feedback, recognition, training, and adherence to company policies, legal requirements. Maintain and strictly abide by state sanitation/health regulations and hotel requirements. Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. Other duties as assigned Responsibilities Ensure the pool area is kept clean, stocked and ready for the day's demands (towels, chairs, garbage and surrounding area). Ensure the pool deck is clean and free of any debris and that all furniture is in the correct place, when setting up in the morning. Ensure the guests have exceptional service. Qualifications Some experience in hospitality. Ability to satisfactorily communicate in English with guests, management and co-workers to their understanding. Previous guest relations and/or training. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Observes and patrols pool enforcing safety regulations. Greet all guests upon arrival, distribute towels, offer assistance with seating. Exceed guest expectations, even the unexpressed. Willing to take ownership of all guest requests and complaints, try to resolve issues immediately and follow up to ensure guest satisfaction. Identify and report defects throughout the pool area, notify supervisors and concerned departments immediately of hazards, injuries, equipment or processes that negatively affect the operations. Responsible for maintaining cleanliness of pool deck and facilities including straightening and stacking chairs & collecting soiled towels and trash throughout the shift. Facilitate and maintain consistent pool safety programs, training and documentation to ensure the overall safety of guests in the pool area. Properly utilize performance feedback, recognition, training, and adherence to company policies, legal requirements. Maintain and strictly abide by state sanitation/health regulations and hotel requirements. Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. Maintain complete knowledge of bar/seat/station/ table numbers, capacity, hours of operation, Caribbean Water sports offerings & proper setup and dress code of the Sandbar and pool area Other duties as assigned Responsibilities Ensure the pool and beach area is setup, clean, stocked and ready for the day's demands (chairs, chaise lounge, garbage, towel hut and surrounding area). Ensure the pool deck is swept and watered down and that all furniture is in the correct place, when setting up in the morning. Ensure the guests have exceptional service Qualifications Some experience in hospitality. Ability to satisfactorily communicate in English with guests, management and co-workers to their understanding. Ability to count High school graduate or equivalent. Previous guest relations and/or training. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Apr 25, 2024
Full time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Observes and patrols pool enforcing safety regulations. Greet all guests upon arrival, distribute towels, offer assistance with seating. Exceed guest expectations, even the unexpressed. Willing to take ownership of all guest requests and complaints, try to resolve issues immediately and follow up to ensure guest satisfaction. Identify and report defects throughout the pool area, notify supervisors and concerned departments immediately of hazards, injuries, equipment or processes that negatively affect the operations. Responsible for maintaining cleanliness of pool deck and facilities including straightening and stacking chairs & collecting soiled towels and trash throughout the shift. Facilitate and maintain consistent pool safety programs, training and documentation to ensure the overall safety of guests in the pool area. Properly utilize performance feedback, recognition, training, and adherence to company policies, legal requirements. Maintain and strictly abide by state sanitation/health regulations and hotel requirements. Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. Maintain complete knowledge of bar/seat/station/ table numbers, capacity, hours of operation, Caribbean Water sports offerings & proper setup and dress code of the Sandbar and pool area Other duties as assigned Responsibilities Ensure the pool and beach area is setup, clean, stocked and ready for the day's demands (chairs, chaise lounge, garbage, towel hut and surrounding area). Ensure the pool deck is swept and watered down and that all furniture is in the correct place, when setting up in the morning. Ensure the guests have exceptional service Qualifications Some experience in hospitality. Ability to satisfactorily communicate in English with guests, management and co-workers to their understanding. Ability to count High school graduate or equivalent. Previous guest relations and/or training. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Sage Hospitality Resources, LLP
Asbury Park, New Jersey
Why us? Sage Hospitality Group is in search of a guest service and experience focused Pool Host to join the team at The Asbury Ocean Club Hotel Your ultimate beach house and surfside resort, The Asbury was converted from a Salvation Army building to become the first new boutique hotel of its size in Asbury Park, in over 50 years. Asbury Lanes, a one-of-a-kind music and bowling venue was rehabilitated, reopened and reborn as a state-of-the art music venue whose wild history permeates every square foot. The Asbury Ocean Club is effortless living at its best - a collection of residential homes, a Beach Club, a boutique hotel, and an unprecedented suite of amenities. Why Us? At Sage Hospitality Group, we look for innovative leaders, with an eye for disruption. Never looking for someone just looking for a job, we are looking for the power players, the people who want to rise to the top. Sage allows for opportunities for growth and personal fulfillment, paying attention to the parts that keep us human and happy. We want to attract and retain associates that are engaged in our culture, passionate about hospitality and excited to enrich lives, one experience at a time. Sage Hospitality Group was founded on a spirt of bold individuality. By going our own way, we have created some of the world's best hotels, restaurants, and experiences. But the truth is, none of it would have happened without people like you. People who follow their own path, wo are hungry to learn and who love their community. People who do not sit around and wait, they just do. You belong here. Job Overview Pool attendants are responsible for ensuring the safety and comfort of pool guests, as well as handing out towels and ensuring that guests adhere to all safety rules. Pool attendants are also responsible for maintaining the cleanliness of the area surrounding the pool, gathering and cleaning towels, greeting guests, and answering any questions. Responsibilities Ensure swimming pool area is clean at any times and report any maintenance issues to engineering department. Knowledge of safety hazards and necessary safety precautions sufficient to be able to establish a safe work environment for self and others. Responsible to keep the grounds of the pool area clean. Responsible for providing clean towels to hotel guest. Responsible for maintaining cleanliness of pool deck and facilities including straightening and stacking chairs, collecting soiled towels and trash, moving chairs, towels, replacing flags, and cleaning signs. Maintain accurate knowledge of scheduled functions within the hotel, including time and location. Direct Guests accordingly. Assist Guests by answering general questions and providing basic directions. Qualifications Education/Formal Training None Experience None Knowledge/Skills Must have minimal hearing. Must have good vision. Must be able to see items and area to stock, clean and use proper supplies. Must have good speech skills. Must have good literacy and comprehension to identify proper stock items and record usage. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Repeated bending, pushing, pulling and lifting -up to 35 lbs. required. Ability to identify proper supplies. Repeated lifting, pushing, pulling and carrying up to 50 lbs Ability to mop and sweep, lift items above head to stock and bend to pick up items. Continuous standing, in order to stock and clean bar and lounge areas. ID: 1 Position Type: Regular Full-Time Property : The Asbury Hotel Outlet: Asbury Ocean Club Category: Spa Address : 210 5th Ave City : Asbury Park State : New Jersey EOE Protected Veterans/Disability
Apr 23, 2024
Full time
Why us? Sage Hospitality Group is in search of a guest service and experience focused Pool Host to join the team at The Asbury Ocean Club Hotel Your ultimate beach house and surfside resort, The Asbury was converted from a Salvation Army building to become the first new boutique hotel of its size in Asbury Park, in over 50 years. Asbury Lanes, a one-of-a-kind music and bowling venue was rehabilitated, reopened and reborn as a state-of-the art music venue whose wild history permeates every square foot. The Asbury Ocean Club is effortless living at its best - a collection of residential homes, a Beach Club, a boutique hotel, and an unprecedented suite of amenities. Why Us? At Sage Hospitality Group, we look for innovative leaders, with an eye for disruption. Never looking for someone just looking for a job, we are looking for the power players, the people who want to rise to the top. Sage allows for opportunities for growth and personal fulfillment, paying attention to the parts that keep us human and happy. We want to attract and retain associates that are engaged in our culture, passionate about hospitality and excited to enrich lives, one experience at a time. Sage Hospitality Group was founded on a spirt of bold individuality. By going our own way, we have created some of the world's best hotels, restaurants, and experiences. But the truth is, none of it would have happened without people like you. People who follow their own path, wo are hungry to learn and who love their community. People who do not sit around and wait, they just do. You belong here. Job Overview Pool attendants are responsible for ensuring the safety and comfort of pool guests, as well as handing out towels and ensuring that guests adhere to all safety rules. Pool attendants are also responsible for maintaining the cleanliness of the area surrounding the pool, gathering and cleaning towels, greeting guests, and answering any questions. Responsibilities Ensure swimming pool area is clean at any times and report any maintenance issues to engineering department. Knowledge of safety hazards and necessary safety precautions sufficient to be able to establish a safe work environment for self and others. Responsible to keep the grounds of the pool area clean. Responsible for providing clean towels to hotel guest. Responsible for maintaining cleanliness of pool deck and facilities including straightening and stacking chairs, collecting soiled towels and trash, moving chairs, towels, replacing flags, and cleaning signs. Maintain accurate knowledge of scheduled functions within the hotel, including time and location. Direct Guests accordingly. Assist Guests by answering general questions and providing basic directions. Qualifications Education/Formal Training None Experience None Knowledge/Skills Must have minimal hearing. Must have good vision. Must be able to see items and area to stock, clean and use proper supplies. Must have good speech skills. Must have good literacy and comprehension to identify proper stock items and record usage. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Repeated bending, pushing, pulling and lifting -up to 35 lbs. required. Ability to identify proper supplies. Repeated lifting, pushing, pulling and carrying up to 50 lbs Ability to mop and sweep, lift items above head to stock and bend to pick up items. Continuous standing, in order to stock and clean bar and lounge areas. ID: 1 Position Type: Regular Full-Time Property : The Asbury Hotel Outlet: Asbury Ocean Club Category: Spa Address : 210 5th Ave City : Asbury Park State : New Jersey EOE Protected Veterans/Disability
Sage Hospitality Group is in search of a guest service and experience focused Pool Host to join the team at The Asbury Ocean Club Hotel Your ultimate beach house and surfside resort, The Asbury was converted from a Salvation Army building to become the first new boutique hotel of its size in Asbury Park, in over 50 years. Asbury Lanes, a one-of-a-kind music and bowling venue was rehabilitated, reopened and reborn as a state-of-the art music venue whose wild history permeates every square foot. The Asbury Ocean Club is effortless living at its best - a collection of residential homes, a Beach Club, a boutique hotel, and an unprecedented suite of amenities. Why Us? At Sage Hospitality Group, we look for innovative leaders, with an eye for disruption. Never looking for someone just looking for a job, we are looking for the power players, the people who want to rise to the top. Sage allows for opportunities for growth and personal fulfillment, paying attention to the parts that keep us human and happy. We want to attract and retain associates that are engaged in our culture, passionate about hospitality and excited to enrich lives, one experience at a time. Sage Hospitality Group was founded on a spirt of bold individuality. By going our own way, we have created some of the world's best hotels, restaurants, and experiences. But the truth is, none of it would have happened without people like you. People who follow their own path, wo are hungry to learn and who love their community. People who do not sit around and wait, they just do. You belong here. Pool attendants are responsible for ensuring the safety and comfort of pool guests, as well as handing out towels and ensuring that guests adhere to all safety rules. Pool attendants are also responsible for maintaining the cleanliness of the area surrounding the pool, gathering and cleaning towels, greeting guests, and answering any questions. Ensure swimming pool area is clean at any times and report any maintenance issues to engineering department. Knowledge of safety hazards and necessary safety precautions sufficient to be able to establish a safe work environment for self and others. Responsible to keep the grounds of the pool area clean. Responsible for providing clean towels to hotel guest. Responsible for maintaining cleanliness of pool deck and facilities including straightening and stacking chairs, collecting soiled towels and trash, moving chairs, towels, replacing flags, and cleaning signs. Maintain accurate knowledge of scheduled functions within the hotel, including time and location. Direct Guests accordingly. Assist Guests by answering general questions and providing basic directions. Education/Formal Training None Experience None Knowledge/Skills Must have minimal hearing. Must have good vision. Must be able to see items and area to stock, clean and use proper supplies. Must have good speech skills. Must have good literacy and comprehension to identify proper stock items and record usage. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Repeated bending, pushing, pulling and lifting -up to 35 lbs. required. Ability to identify proper supplies. Repeated lifting, pushing, pulling and carrying up to 50 lbs Ability to mop and sweep, lift items above head to stock and bend to pick up items. Continuous standing, in order to stock and clean bar and lounge areas.
Apr 23, 2024
Full time
Sage Hospitality Group is in search of a guest service and experience focused Pool Host to join the team at The Asbury Ocean Club Hotel Your ultimate beach house and surfside resort, The Asbury was converted from a Salvation Army building to become the first new boutique hotel of its size in Asbury Park, in over 50 years. Asbury Lanes, a one-of-a-kind music and bowling venue was rehabilitated, reopened and reborn as a state-of-the art music venue whose wild history permeates every square foot. The Asbury Ocean Club is effortless living at its best - a collection of residential homes, a Beach Club, a boutique hotel, and an unprecedented suite of amenities. Why Us? At Sage Hospitality Group, we look for innovative leaders, with an eye for disruption. Never looking for someone just looking for a job, we are looking for the power players, the people who want to rise to the top. Sage allows for opportunities for growth and personal fulfillment, paying attention to the parts that keep us human and happy. We want to attract and retain associates that are engaged in our culture, passionate about hospitality and excited to enrich lives, one experience at a time. Sage Hospitality Group was founded on a spirt of bold individuality. By going our own way, we have created some of the world's best hotels, restaurants, and experiences. But the truth is, none of it would have happened without people like you. People who follow their own path, wo are hungry to learn and who love their community. People who do not sit around and wait, they just do. You belong here. Pool attendants are responsible for ensuring the safety and comfort of pool guests, as well as handing out towels and ensuring that guests adhere to all safety rules. Pool attendants are also responsible for maintaining the cleanliness of the area surrounding the pool, gathering and cleaning towels, greeting guests, and answering any questions. Ensure swimming pool area is clean at any times and report any maintenance issues to engineering department. Knowledge of safety hazards and necessary safety precautions sufficient to be able to establish a safe work environment for self and others. Responsible to keep the grounds of the pool area clean. Responsible for providing clean towels to hotel guest. Responsible for maintaining cleanliness of pool deck and facilities including straightening and stacking chairs, collecting soiled towels and trash, moving chairs, towels, replacing flags, and cleaning signs. Maintain accurate knowledge of scheduled functions within the hotel, including time and location. Direct Guests accordingly. Assist Guests by answering general questions and providing basic directions. Education/Formal Training None Experience None Knowledge/Skills Must have minimal hearing. Must have good vision. Must be able to see items and area to stock, clean and use proper supplies. Must have good speech skills. Must have good literacy and comprehension to identify proper stock items and record usage. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Repeated bending, pushing, pulling and lifting -up to 35 lbs. required. Ability to identify proper supplies. Repeated lifting, pushing, pulling and carrying up to 50 lbs Ability to mop and sweep, lift items above head to stock and bend to pick up items. Continuous standing, in order to stock and clean bar and lounge areas.