JOB SUMMARY:The primary responsibility of the Food Server is to provide prompt, courteous service to hotel patrons and ensure the guests receive a pleasurable dining experience. ESSENTIAL JOB FUNCTIONS: Acknowledge customer immediately with a smile. Inform guests of any specials and have a full understanding the menu to answer any questions. Take beverage order and serve in a timely manner. Ensure food order is correct before serving to the guests. Monitor tables closely and be attentive to guests' needs. Clear empty plates and glasses from tables and place quickly in bus carts. Prepare sections and side stations, i.e., make sure tables are cleaned and set properly. Prepare silverware neatly and quickly at table. Clean area when finished preparing. Make sure all areas are clean and free of debris. QUALIFICATIONS: Work requires 6 months previous food server experience. Must be at least 21 years of age. Work requires effective communication in English, both verbal and written form in a professional manner. Must present a neat and professional appearance. Work requires interactions with customers, public and co-workers. Work requires teamwork with other staff members. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Fast paced, high volume environment involving constant public. Also, requires carrying serving trays weighing up to 15 lbs., and may require lifting bus tubs weighing up to 40 lbs. Shifts may vary based on business needs. Must be able to tolerate secondary tobacco smoke. Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
Apr 14, 2024
Full time
JOB SUMMARY:The primary responsibility of the Food Server is to provide prompt, courteous service to hotel patrons and ensure the guests receive a pleasurable dining experience. ESSENTIAL JOB FUNCTIONS: Acknowledge customer immediately with a smile. Inform guests of any specials and have a full understanding the menu to answer any questions. Take beverage order and serve in a timely manner. Ensure food order is correct before serving to the guests. Monitor tables closely and be attentive to guests' needs. Clear empty plates and glasses from tables and place quickly in bus carts. Prepare sections and side stations, i.e., make sure tables are cleaned and set properly. Prepare silverware neatly and quickly at table. Clean area when finished preparing. Make sure all areas are clean and free of debris. QUALIFICATIONS: Work requires 6 months previous food server experience. Must be at least 21 years of age. Work requires effective communication in English, both verbal and written form in a professional manner. Must present a neat and professional appearance. Work requires interactions with customers, public and co-workers. Work requires teamwork with other staff members. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Fast paced, high volume environment involving constant public. Also, requires carrying serving trays weighing up to 15 lbs., and may require lifting bus tubs weighing up to 40 lbs. Shifts may vary based on business needs. Must be able to tolerate secondary tobacco smoke. Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
Breakfast Server - Wisconsin Room Work Mode: Onsite Location: Kohler, WI We have seasonal and year-round positions now available. Opportunity Join our top-rated food and beverage teams and transform your passion for great food into exceptional guest service-growing your skills in effective selling techniques, proper food and liquor handling methods, and restaurant operations. Specific Responsibilities Providing quality food and beverage service in accordance to standards Receiving guests' food and beverage orders, utilizing suggestive selling techniques Ensuring appearance of food and beverages being served are within standards Following proper food and liquor handling procedures Maintaining complete working knowledge of restaurant layout, proper serving etiquette and guest relation expectations, guest check procedures, correct maintenance and use of all equipment, department and resort offerings, all company policies and procedures, and safety practices . Skills/Requirements We are looking for an applicant who is at least 18 years of age Must have previous Serving experience Ability to obtain their Learn 2 Serve Certificate upon hire required The hourly pay range for this position is $5.00 - $6.25 + tips/gratuity. The specific hourly rate offered to a candidate may be influenced by a variety of factors including the candidate's experience, their education, and the work location. Available benefits include medical, dental, vision & 401k. Why Work at Kohler Co.? Kohler Co.'s mission is to contribute to a higher level of gracious living for those who are touched by our products and services. We understand that it takes investment in our associates' development to make that happen. So, we offer ongoing investment in each individual's personal development and the opportunity to collaborate with others across functions and roles at Kohler. In addition to the investment in your development, Kohler offers a benefits package including a competitive salary, health, vision, dental, 401(k) with company matching, and more! About Us Beyond the competitive benefits and compensation, Kohler proudly offers a rich history, steeped in creativity and a commitment to our associates and communities. We invite you to learn more about our culture and company at . It is Kohler's policy to recruit, hire, and promote qualified personnel in all job classifications without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact . Kohler Co. is an equal opportunity/affirmative action employer. We invite you to learn more about equal employment opportunity by reviewing the Federal EEO is the Law and the EEO is the Law Supplement .
Apr 19, 2024
Full time
Breakfast Server - Wisconsin Room Work Mode: Onsite Location: Kohler, WI We have seasonal and year-round positions now available. Opportunity Join our top-rated food and beverage teams and transform your passion for great food into exceptional guest service-growing your skills in effective selling techniques, proper food and liquor handling methods, and restaurant operations. Specific Responsibilities Providing quality food and beverage service in accordance to standards Receiving guests' food and beverage orders, utilizing suggestive selling techniques Ensuring appearance of food and beverages being served are within standards Following proper food and liquor handling procedures Maintaining complete working knowledge of restaurant layout, proper serving etiquette and guest relation expectations, guest check procedures, correct maintenance and use of all equipment, department and resort offerings, all company policies and procedures, and safety practices . Skills/Requirements We are looking for an applicant who is at least 18 years of age Must have previous Serving experience Ability to obtain their Learn 2 Serve Certificate upon hire required The hourly pay range for this position is $5.00 - $6.25 + tips/gratuity. The specific hourly rate offered to a candidate may be influenced by a variety of factors including the candidate's experience, their education, and the work location. Available benefits include medical, dental, vision & 401k. Why Work at Kohler Co.? Kohler Co.'s mission is to contribute to a higher level of gracious living for those who are touched by our products and services. We understand that it takes investment in our associates' development to make that happen. So, we offer ongoing investment in each individual's personal development and the opportunity to collaborate with others across functions and roles at Kohler. In addition to the investment in your development, Kohler offers a benefits package including a competitive salary, health, vision, dental, 401(k) with company matching, and more! About Us Beyond the competitive benefits and compensation, Kohler proudly offers a rich history, steeped in creativity and a commitment to our associates and communities. We invite you to learn more about our culture and company at . It is Kohler's policy to recruit, hire, and promote qualified personnel in all job classifications without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact . Kohler Co. is an equal opportunity/affirmative action employer. We invite you to learn more about equal employment opportunity by reviewing the Federal EEO is the Law and the EEO is the Law Supplement .
Julian Woods Retirement Community is a brand-new Independent Senior Living Community coming to the Arden, North Carolina area in May 2024! We are accepting applications for a part-time Server to provide a first-class dining experience to residents and their guests. Responsibilities include pre-setting tables, taking entrée orders, serving meals, pouring coffee, and bussing tables. Schedule, Benefits and Pay:
You will have flexible scheduling with no late nights.
We’ll provide you with perks, including OnDemand Pay, employee discount programs, opportunity to request financial assistance for emergencies, and more.
You will receive great pay while working in a breathtaking community surrounded by servant-hearted Team Members and Residents who will feel like family.
Responsibilities and Duties:
You will serve meals to residents and be one of the smiling faces they see every single day.
You will provide unparalleled customer service to our residents and the guests they bring with them.
You will work in our large open dining room, within our breathtaking community.
You will build positive, impactful relationships with your residents and peers every single day by working hard and giving it your best.
You will clean and reset tables and chairs, vacuum dining room carpet, and clean the salad bar area.
You must live by our Core Values of Respect, Kindness & Compassion, Honesty, and Service Excellence.
Qualifications:
You have the ability to respond to guests in a positive and considerate manner
Naturally build positive relationships with all those around you.
You have an eagerness to learn and grow as a professional in the food service industry.
You have experience working in a team environment ideally in a culinary or serving setting.
You will help ensure the highest standards of cleanliness.
If you have a servant heart, a passion for hospitality and are eager to make a difference, complete our on-line application today and you'll hear from us soon! We are Resort Lifestyle Communities, a family-owned company established over twenty years ago. We specialize in providing all-inclusive, independent, resort-style 55-and-over senior living retirement communities all across the nation. Our Home Office is based out of Lincoln, Nebraska and we are rapidly growing and expanding! EOE/ADA
Apr 09, 2024
Part time
Julian Woods Retirement Community is a brand-new Independent Senior Living Community coming to the Arden, North Carolina area in May 2024! We are accepting applications for a part-time Server to provide a first-class dining experience to residents and their guests. Responsibilities include pre-setting tables, taking entrée orders, serving meals, pouring coffee, and bussing tables. Schedule, Benefits and Pay:
You will have flexible scheduling with no late nights.
We’ll provide you with perks, including OnDemand Pay, employee discount programs, opportunity to request financial assistance for emergencies, and more.
You will receive great pay while working in a breathtaking community surrounded by servant-hearted Team Members and Residents who will feel like family.
Responsibilities and Duties:
You will serve meals to residents and be one of the smiling faces they see every single day.
You will provide unparalleled customer service to our residents and the guests they bring with them.
You will work in our large open dining room, within our breathtaking community.
You will build positive, impactful relationships with your residents and peers every single day by working hard and giving it your best.
You will clean and reset tables and chairs, vacuum dining room carpet, and clean the salad bar area.
You must live by our Core Values of Respect, Kindness & Compassion, Honesty, and Service Excellence.
Qualifications:
You have the ability to respond to guests in a positive and considerate manner
Naturally build positive relationships with all those around you.
You have an eagerness to learn and grow as a professional in the food service industry.
You have experience working in a team environment ideally in a culinary or serving setting.
You will help ensure the highest standards of cleanliness.
If you have a servant heart, a passion for hospitality and are eager to make a difference, complete our on-line application today and you'll hear from us soon! We are Resort Lifestyle Communities, a family-owned company established over twenty years ago. We specialize in providing all-inclusive, independent, resort-style 55-and-over senior living retirement communities all across the nation. Our Home Office is based out of Lincoln, Nebraska and we are rapidly growing and expanding! EOE/ADA
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department. Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Ensures communication with General Manager, all other Department Managers, Supervisors and Staff. Other duties as assigned. Responsibilities Take food and beverage orders, retrieve, and serve alcoholic, non-alcoholic beverages, and food orders to guest tables according to hotel specifications, courteously and efficiently. Collect payments. Also assists in the maintenance of the restaurant area and equipment. Qualifications Minimum one year of experience in a similar position dealing with the public. Minimum state age requirement to serve alcoholic beverages. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. ServSafe and/or food safety training. Alcohol awareness training (such as TIPS). Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Apr 20, 2024
Full time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department. Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Ensures communication with General Manager, all other Department Managers, Supervisors and Staff. Other duties as assigned. Responsibilities Take food and beverage orders, retrieve, and serve alcoholic, non-alcoholic beverages, and food orders to guest tables according to hotel specifications, courteously and efficiently. Collect payments. Also assists in the maintenance of the restaurant area and equipment. Qualifications Minimum one year of experience in a similar position dealing with the public. Minimum state age requirement to serve alcoholic beverages. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. ServSafe and/or food safety training. Alcohol awareness training (such as TIPS). Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Host - Wisconsin Room Work Mode: Onsite Location: Kohler, WI Opportunity Join our top-rated food and beverage teams and transform your passion for great food into exceptional guest service-growing your skills in effective selling techniques, proper food and liquor handling methods, and restaurant operations. Specific responsibilities include: Greeting guests promptly and proactively with a warm welcome Courteously escorting guests to tables Assisting servers and bus people when necessary Ensuring cleanliness throughout the front-of-house and restroom areas We currently have two Host openings. One will work specifically Breakfast, weekends are required. We also have a weekend only shift available. Skills/Requirements Must be 18 years or older to apply Prior restaurant experience required We are looking for a candidate who is energetic and willing to learn. Organization and previous customer services skills are helpful. The hourly range for this position is $10.00. The specific hourly rate offered to a candidate may be influenced by a variety of factors including the candidate's experience, their education, and the work location. Why Work at Kohler Co.? Kohler Co.'s mission is to contribute to a higher level of gracious living for those who are touched by our products and services. We understand that it takes investment in our associates' development to make that happen. So, we offer ongoing investment in each individual's personal development and the opportunity to collaborate with others across functions and roles at Kohler. In addition to the investment in your development, Kohler offers a benefits package including a competitive salary, health, vision, dental, 401(k) with company matching, and more! About Us Beyond the competitive benefits and compensation, Kohler proudly offers a rich history, steeped in creativity and a commitment to our associates and communities. We invite you to learn more about our culture and company at . It is Kohler's policy to recruit, hire, and promote qualified personnel in all job classifications without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact . Kohler Co. is an equal opportunity/affirmative action employer. We invite you to learn more about equal employment opportunity by reviewing the Federal EEO is the Law and the EEO is the Law Supplement .
Apr 19, 2024
Full time
Host - Wisconsin Room Work Mode: Onsite Location: Kohler, WI Opportunity Join our top-rated food and beverage teams and transform your passion for great food into exceptional guest service-growing your skills in effective selling techniques, proper food and liquor handling methods, and restaurant operations. Specific responsibilities include: Greeting guests promptly and proactively with a warm welcome Courteously escorting guests to tables Assisting servers and bus people when necessary Ensuring cleanliness throughout the front-of-house and restroom areas We currently have two Host openings. One will work specifically Breakfast, weekends are required. We also have a weekend only shift available. Skills/Requirements Must be 18 years or older to apply Prior restaurant experience required We are looking for a candidate who is energetic and willing to learn. Organization and previous customer services skills are helpful. The hourly range for this position is $10.00. The specific hourly rate offered to a candidate may be influenced by a variety of factors including the candidate's experience, their education, and the work location. Why Work at Kohler Co.? Kohler Co.'s mission is to contribute to a higher level of gracious living for those who are touched by our products and services. We understand that it takes investment in our associates' development to make that happen. So, we offer ongoing investment in each individual's personal development and the opportunity to collaborate with others across functions and roles at Kohler. In addition to the investment in your development, Kohler offers a benefits package including a competitive salary, health, vision, dental, 401(k) with company matching, and more! About Us Beyond the competitive benefits and compensation, Kohler proudly offers a rich history, steeped in creativity and a commitment to our associates and communities. We invite you to learn more about our culture and company at . It is Kohler's policy to recruit, hire, and promote qualified personnel in all job classifications without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact . Kohler Co. is an equal opportunity/affirmative action employer. We invite you to learn more about equal employment opportunity by reviewing the Federal EEO is the Law and the EEO is the Law Supplement .
Location Barton Creek Resort & Spa Barton Creek Resort & Spa's success is due to its dedicated, intelligent and self-motivated family of associates who work together to maintain the company's trademark high standards. If you would like to be a part of an environment where teamwork is emphasized and individual excellence is encouraged then this is the place for you. Omni Barton Creek Resort and Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Barton Creek may be your perfect match. Job Description Omni Hotels & Resorts is seeking Operator In Room Dining for the beautiful new Barton Creek Resort & Spa! Ranked among the best resorts in Texas: Top 5 Resorts in the Southwest Conde Nast Traveler and Top 5 Resorts in Texas Travel + Leisure World's Best Awards 2023 The In-Room Dining Order Taker will be the primary point-of-contact for our guests who wish to experience a quality in-room meal or beverage experience. This person will properly take all guests' room service orders; communicate them to the servers and work to expedite their service. This person will close checks to the correct account and ensure servers have all the information they need to deliver orders efficiently and correctly. The candidate must be able to upsell whenever possible and have the ability to describe Outlet menu items in detail to guests. Responsibilities Responsible to answer the phone within three rings. Take orders for guests. Must follow prepared scenario to encourage upselling. Give the approximate time of delivery for the order. Assist in preparing orders to be delivered. Prepare payment of checks. Knowledge of food menu and wine list. Know and adhere to all liability laws. Printing of reports at the end of the shift and banking out. Complete other duties assigned. Attend all designated staff meetings and training sessions. Follow Omni guidelines for up-selling to enhance revenue and guest satisfaction Process and expedite Select Guest (loyalty program) orders Follow Omni's "Moments of Service" guidelines for receiving guest orders via telephone and on-line Follow Omni's "Moments of Service" guidelines to confirm the details of each guest order, quoting accurate delivery items and following up on any needed or suggested menu items and preparation details Enter all guest orders into our point-of-sale system (MICROS) according to Omni standards Ensure all proper details about the order and pricing/delivery times are communicated to the Kitchen and Room Service delivery teams according to our standards. Work closely with In Room Dining Servers, accurately communicating pertinent order information, to ensure all orders are delivered efficiently and to the guest's specifications Qualifications TABC and Food Handler Certifications. Ability and willingness to work a varied work schedule including AM and PM shifts as well as nights and weekends Ability to communicate clearly with guests and co-workers in English both verbally and in writing Working knowledge of computers and telephone systems Previous customer service experience preferred Previous cashiering experience preferred Knowledge of Micros point-of-sale technology preferred Must be able to lift at least 30lbs Previous experience in In-Room Dining preferred but not required Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to .
Apr 19, 2024
Full time
Location Barton Creek Resort & Spa Barton Creek Resort & Spa's success is due to its dedicated, intelligent and self-motivated family of associates who work together to maintain the company's trademark high standards. If you would like to be a part of an environment where teamwork is emphasized and individual excellence is encouraged then this is the place for you. Omni Barton Creek Resort and Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Barton Creek may be your perfect match. Job Description Omni Hotels & Resorts is seeking Operator In Room Dining for the beautiful new Barton Creek Resort & Spa! Ranked among the best resorts in Texas: Top 5 Resorts in the Southwest Conde Nast Traveler and Top 5 Resorts in Texas Travel + Leisure World's Best Awards 2023 The In-Room Dining Order Taker will be the primary point-of-contact for our guests who wish to experience a quality in-room meal or beverage experience. This person will properly take all guests' room service orders; communicate them to the servers and work to expedite their service. This person will close checks to the correct account and ensure servers have all the information they need to deliver orders efficiently and correctly. The candidate must be able to upsell whenever possible and have the ability to describe Outlet menu items in detail to guests. Responsibilities Responsible to answer the phone within three rings. Take orders for guests. Must follow prepared scenario to encourage upselling. Give the approximate time of delivery for the order. Assist in preparing orders to be delivered. Prepare payment of checks. Knowledge of food menu and wine list. Know and adhere to all liability laws. Printing of reports at the end of the shift and banking out. Complete other duties assigned. Attend all designated staff meetings and training sessions. Follow Omni guidelines for up-selling to enhance revenue and guest satisfaction Process and expedite Select Guest (loyalty program) orders Follow Omni's "Moments of Service" guidelines for receiving guest orders via telephone and on-line Follow Omni's "Moments of Service" guidelines to confirm the details of each guest order, quoting accurate delivery items and following up on any needed or suggested menu items and preparation details Enter all guest orders into our point-of-sale system (MICROS) according to Omni standards Ensure all proper details about the order and pricing/delivery times are communicated to the Kitchen and Room Service delivery teams according to our standards. Work closely with In Room Dining Servers, accurately communicating pertinent order information, to ensure all orders are delivered efficiently and to the guest's specifications Qualifications TABC and Food Handler Certifications. Ability and willingness to work a varied work schedule including AM and PM shifts as well as nights and weekends Ability to communicate clearly with guests and co-workers in English both verbally and in writing Working knowledge of computers and telephone systems Previous customer service experience preferred Previous cashiering experience preferred Knowledge of Micros point-of-sale technology preferred Must be able to lift at least 30lbs Previous experience in In-Room Dining preferred but not required Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to .
ESSENTIAL FUNCTIONS: Consistently demonstrates superior customer service skills by displaying outlined service behaviors. Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next. Creates an atmosphere of luck and celebrates guest's wins. Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates needs and provides fast, flawless service. Checks for satisfaction and effectively resolves service breakdowns when they exist. Promotes Total Rewards programs and card membership. Provides a warm farewell and thanks guests for visiting. Responsible for taking all food orders and providing service to all guests in assigned restaurant. Sets tables in assigned station and ensures all glassware, flatware and china are clean, polished and placed in proper positions. Greets guests after seating and takes all orders for food and beverages. Enters data into computerized ordering system. Serves food and beverage to guests and assures quality service is provided at all times. Periodically returns to table during meal to refill glasses, replenish bread and butter, and replace ashtrays. Removes all dishes, silverware and condiments after guests have completed their entrees. Presents check after meal is completed, receives payment and returns change. Assists guests when they are leaving the dining room. Communicates all food problems to management. Stocks condiments, ice and side stands when regular duties are complete. Attends to the need of the customers as much as possible by lighting their cigarettes, puling out their chairs, issuing a fresh napkin, etc. Carries approved corkscrew, pens and lighters as a standard part of the uniform. Completes special assignments for management as requested. EDUCATION/SKILLS/EXPERIENCE: High School diploma or equivalent preferred. Ability to communicate effectively in English. Previous experience dealing with the general public. Previous food server experience preferred. DISCLAIMER: 'This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, effort or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technical developments).'
Apr 19, 2024
Full time
ESSENTIAL FUNCTIONS: Consistently demonstrates superior customer service skills by displaying outlined service behaviors. Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next. Creates an atmosphere of luck and celebrates guest's wins. Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates needs and provides fast, flawless service. Checks for satisfaction and effectively resolves service breakdowns when they exist. Promotes Total Rewards programs and card membership. Provides a warm farewell and thanks guests for visiting. Responsible for taking all food orders and providing service to all guests in assigned restaurant. Sets tables in assigned station and ensures all glassware, flatware and china are clean, polished and placed in proper positions. Greets guests after seating and takes all orders for food and beverages. Enters data into computerized ordering system. Serves food and beverage to guests and assures quality service is provided at all times. Periodically returns to table during meal to refill glasses, replenish bread and butter, and replace ashtrays. Removes all dishes, silverware and condiments after guests have completed their entrees. Presents check after meal is completed, receives payment and returns change. Assists guests when they are leaving the dining room. Communicates all food problems to management. Stocks condiments, ice and side stands when regular duties are complete. Attends to the need of the customers as much as possible by lighting their cigarettes, puling out their chairs, issuing a fresh napkin, etc. Carries approved corkscrew, pens and lighters as a standard part of the uniform. Completes special assignments for management as requested. EDUCATION/SKILLS/EXPERIENCE: High School diploma or equivalent preferred. Ability to communicate effectively in English. Previous experience dealing with the general public. Previous food server experience preferred. DISCLAIMER: 'This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, effort or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technical developments).'
JOB SUMMARY: Provides fast, friendly and courteous service to every customer, every time, while taking and serving cocktail orders.ESSENTIAL JOB FUNCTIONS: Provides beverage service to casino guests in designated gaming areas. Provides prompt, courteous beverage refreshment service to casino guests. Presents the drink order to the bartender and writes the check properly while waiting for drinks to be made. Presents the drinks to the guest, presents the check to the guest, accepts payment and gives change when necessary. Maintains a clean station at all times. Maintains accountability for all complimentary charges and cash receipts where applicable. Provides a great experience for every guest, every time, through courteous interaction. Keeps informed of continually changing promotional beverages, events and services. Acts as a role model and always presents oneself as a credit to Harrah's and encourages others to do the same. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.QUALIFICATIONS: High school diploma or GED required. Must be at least 21 years of age. Previous beverage experience preferred. Previous experience dealing with the public preferred. Must be able to present change correctly and have knowledge of guest charge procedures. Must be familiar with tray service and have knowledge of cocktail ingredients. Mobility and dexterity to carry and serve a tray of beverages weighing 15 pounds. Ability to work in a team environment and under stress as volume of business increases. Must have mathematical ability including the ability to add and subtract. Ability to stand and walk for periods of up to 4 hours. Must have excellent customer service and communications skills. Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to maneuver to all areas of the casino. Must be able to constantly lift and carry up to 15 pounds. Must be able to frequently reach above and below the shoulder. Must be able to continuously and quickly maneuver around assigned areas for an entire shift. Must have the dexterity to grip necessary items (glasses, pens, pads, garnishments, money, etc.). Must be able to stoop, bend and twist when serving cocktails. Must be able to garnish drinks appropriately. Must be able to tolerate area containing secondary smoke. Must be able to work at a fast pace and in stressful situations. Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues.
Apr 19, 2024
Full time
JOB SUMMARY: Provides fast, friendly and courteous service to every customer, every time, while taking and serving cocktail orders.ESSENTIAL JOB FUNCTIONS: Provides beverage service to casino guests in designated gaming areas. Provides prompt, courteous beverage refreshment service to casino guests. Presents the drink order to the bartender and writes the check properly while waiting for drinks to be made. Presents the drinks to the guest, presents the check to the guest, accepts payment and gives change when necessary. Maintains a clean station at all times. Maintains accountability for all complimentary charges and cash receipts where applicable. Provides a great experience for every guest, every time, through courteous interaction. Keeps informed of continually changing promotional beverages, events and services. Acts as a role model and always presents oneself as a credit to Harrah's and encourages others to do the same. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.QUALIFICATIONS: High school diploma or GED required. Must be at least 21 years of age. Previous beverage experience preferred. Previous experience dealing with the public preferred. Must be able to present change correctly and have knowledge of guest charge procedures. Must be familiar with tray service and have knowledge of cocktail ingredients. Mobility and dexterity to carry and serve a tray of beverages weighing 15 pounds. Ability to work in a team environment and under stress as volume of business increases. Must have mathematical ability including the ability to add and subtract. Ability to stand and walk for periods of up to 4 hours. Must have excellent customer service and communications skills. Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to maneuver to all areas of the casino. Must be able to constantly lift and carry up to 15 pounds. Must be able to frequently reach above and below the shoulder. Must be able to continuously and quickly maneuver around assigned areas for an entire shift. Must have the dexterity to grip necessary items (glasses, pens, pads, garnishments, money, etc.). Must be able to stoop, bend and twist when serving cocktails. Must be able to garnish drinks appropriately. Must be able to tolerate area containing secondary smoke. Must be able to work at a fast pace and in stressful situations. Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues.
JOB SUMMARY: Provides fast, friendly and courteous service to every customer, every time, while taking and serving cocktail orders.ESSENTIAL JOB FUNCTIONS: Provides beverage service to casino guests in designated gaming areas. Provides prompt, courteous beverage refreshment service to casino guests. Presents the drink order to the bartender and writes the check properly while waiting for drinks to be made. Presents the drinks to the guest, presents the check to the guest, accepts payment and gives change when necessary. Maintains a clean station at all times. Maintains accountability for all complimentary charges and cash receipts where applicable. Provides a great experience for every guest, every time, through courteous interaction. Keeps informed of continually changing promotional beverages, events and services. Acts as a role model and always presents oneself as a credit to Harrah's and encourages others to do the same. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.QUALIFICATIONS: High school diploma or GED required. Must be at least 21 years of age. Previous beverage experience preferred. Previous experience dealing with the public preferred. Must be able to present change correctly and have knowledge of guest charge procedures. Must be familiar with tray service and have knowledge of cocktail ingredients. Mobility and dexterity to carry and serve a tray of beverages weighing 15 pounds. Ability to work in a team environment and under stress as volume of business increases. Must have mathematical ability including the ability to add and subtract. Ability to stand and walk for periods of up to 4 hours. Must have excellent customer service and communications skills. Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to maneuver to all areas of the casino. Must be able to constantly lift and carry up to 15 pounds. Must be able to frequently reach above and below the shoulder. Must be able to continuously and quickly maneuver around assigned areas for an entire shift. Must have the dexterity to grip necessary items (glasses, pens, pads, garnishments, money, etc.). Must be able to stoop, bend and twist when serving cocktails. Must be able to garnish drinks appropriately. Must be able to tolerate area containing secondary smoke. Must be able to work at a fast pace and in stressful situations. Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues.
Apr 19, 2024
Full time
JOB SUMMARY: Provides fast, friendly and courteous service to every customer, every time, while taking and serving cocktail orders.ESSENTIAL JOB FUNCTIONS: Provides beverage service to casino guests in designated gaming areas. Provides prompt, courteous beverage refreshment service to casino guests. Presents the drink order to the bartender and writes the check properly while waiting for drinks to be made. Presents the drinks to the guest, presents the check to the guest, accepts payment and gives change when necessary. Maintains a clean station at all times. Maintains accountability for all complimentary charges and cash receipts where applicable. Provides a great experience for every guest, every time, through courteous interaction. Keeps informed of continually changing promotional beverages, events and services. Acts as a role model and always presents oneself as a credit to Harrah's and encourages others to do the same. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.QUALIFICATIONS: High school diploma or GED required. Must be at least 21 years of age. Previous beverage experience preferred. Previous experience dealing with the public preferred. Must be able to present change correctly and have knowledge of guest charge procedures. Must be familiar with tray service and have knowledge of cocktail ingredients. Mobility and dexterity to carry and serve a tray of beverages weighing 15 pounds. Ability to work in a team environment and under stress as volume of business increases. Must have mathematical ability including the ability to add and subtract. Ability to stand and walk for periods of up to 4 hours. Must have excellent customer service and communications skills. Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to maneuver to all areas of the casino. Must be able to constantly lift and carry up to 15 pounds. Must be able to frequently reach above and below the shoulder. Must be able to continuously and quickly maneuver around assigned areas for an entire shift. Must have the dexterity to grip necessary items (glasses, pens, pads, garnishments, money, etc.). Must be able to stoop, bend and twist when serving cocktails. Must be able to garnish drinks appropriately. Must be able to tolerate area containing secondary smoke. Must be able to work at a fast pace and in stressful situations. Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues.
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department. Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Ensures communication with General Manager, all other Department Managers, Supervisors and Staff. Other duties as assigned. Responsibilities Take food and beverage orders, retrieve, and serve alcoholic, non-alcoholic beverages, and food orders to guest tables according to hotel specifications, courteously and efficiently. Collect payments. Also assists in the maintenance of the restaurant area and equipment. Qualifications Minimum one year of experience in a similar position dealing with the public. Minimum state age requirement to serve alcoholic beverages. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. ServSafe and/or food safety training. Alcohol awareness training (such as TIPS). Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Apr 19, 2024
Full time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department. Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Ensures communication with General Manager, all other Department Managers, Supervisors and Staff. Other duties as assigned. Responsibilities Take food and beverage orders, retrieve, and serve alcoholic, non-alcoholic beverages, and food orders to guest tables according to hotel specifications, courteously and efficiently. Collect payments. Also assists in the maintenance of the restaurant area and equipment. Qualifications Minimum one year of experience in a similar position dealing with the public. Minimum state age requirement to serve alcoholic beverages. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. ServSafe and/or food safety training. Alcohol awareness training (such as TIPS). Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department. Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Ensures communication with General Manager, all other Department Managers, Supervisors and Staff. Other duties as assigned. Responsibilities Take food and beverage orders, retrieve, and serve alcoholic, non-alcoholic beverages, and food orders to guest tables according to hotel specifications, courteously and efficiently. Collect payments. Also assists in the maintenance of the restaurant area and equipment. Qualifications Minimum one year of experience in a similar position dealing with the public. Minimum state age requirement to serve alcoholic beverages. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. ServSafe and/or food safety training. Alcohol awareness training (such as TIPS). Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Apr 19, 2024
Full time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department. Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Ensures communication with General Manager, all other Department Managers, Supervisors and Staff. Other duties as assigned. Responsibilities Take food and beverage orders, retrieve, and serve alcoholic, non-alcoholic beverages, and food orders to guest tables according to hotel specifications, courteously and efficiently. Collect payments. Also assists in the maintenance of the restaurant area and equipment. Qualifications Minimum one year of experience in a similar position dealing with the public. Minimum state age requirement to serve alcoholic beverages. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. ServSafe and/or food safety training. Alcohol awareness training (such as TIPS). Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department. Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Ensures communication with General Manager, all other Department Managers, Supervisors and Staff. Other duties as assigned. Responsibilities Take food and beverage orders, retrieve, and serve alcoholic, non-alcoholic beverages, and food orders to guest tables according to hotel specifications, courteously and efficiently. Collect payments. Also assists in the maintenance of the restaurant area and equipment. Qualifications Minimum one year of experience in a similar position dealing with the public. Minimum state age requirement to serve alcoholic beverages. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. ServSafe and/or food safety training. Alcohol awareness training (such as TIPS). Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Apr 19, 2024
Full time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department. Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Ensures communication with General Manager, all other Department Managers, Supervisors and Staff. Other duties as assigned. Responsibilities Take food and beverage orders, retrieve, and serve alcoholic, non-alcoholic beverages, and food orders to guest tables according to hotel specifications, courteously and efficiently. Collect payments. Also assists in the maintenance of the restaurant area and equipment. Qualifications Minimum one year of experience in a similar position dealing with the public. Minimum state age requirement to serve alcoholic beverages. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. ServSafe and/or food safety training. Alcohol awareness training (such as TIPS). Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Responsibilities The Southbridge Hotel and Conference Center is looking for an energetic well rounded candidate to join our Food and Beverage Team! Our Wait staff serve customers by taking orders, serving food and preparing tables. An important part of the work is to make customers feel welcome and comfortable during their meal. As a waiter or waitress, your main duties would include greeting customers as they arrive and showing them to their table, serving food and drinks, making sure tables are clean and tidy. Qualifications Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department. Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Ensures communication with General Manager, all other Department Managers, Supervisors and Staff. Other duties as assigned. Minimum one year of experience in a similar position dealing with the public. Minimum state age requirement to serve alcoholic beverages. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. ServSafe and/or food safety training. Alcohol awareness training (such as TIPS). Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Apr 19, 2024
Full time
Responsibilities The Southbridge Hotel and Conference Center is looking for an energetic well rounded candidate to join our Food and Beverage Team! Our Wait staff serve customers by taking orders, serving food and preparing tables. An important part of the work is to make customers feel welcome and comfortable during their meal. As a waiter or waitress, your main duties would include greeting customers as they arrive and showing them to their table, serving food and drinks, making sure tables are clean and tidy. Qualifications Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department. Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Ensures communication with General Manager, all other Department Managers, Supervisors and Staff. Other duties as assigned. Minimum one year of experience in a similar position dealing with the public. Minimum state age requirement to serve alcoholic beverages. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. ServSafe and/or food safety training. Alcohol awareness training (such as TIPS). Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Description We need you at The Ashford at Sturbridge as a Server! Come be a part of the Wallick team where we are making a difference in residents' lives. Specifics: Flexibility is required . This position may work weekends and holidays. Hourly rate is $14/hr. Benefits: Pay on-demand (access your money as you earn it) Paid Parental Leave Health, Dental and Vision insurance within two weeks Free meals Company provided uniforms Gym membership or Fitness equipment reimbursement Company paid life and long-term disability insurance Voluntary life, short-term disability, accident, critical illness, and hospital indemnity coverage Paid time off & Holiday Pay 401(k) with a company match after 90 days Tuition reimbursement Employee Referral Bonus Working at Wallick Communities: Diversity, equity, inclusion, plus belonging. Four impactful words. One powerful and transformative journey. Here at Wallick, we know that when we invest in the equity of each group, all groups benefit. It's not about one person, one idea, nor any one action. It's about what we can accomplish together. Join us and work towards creating an inclusive and diverse workforce experience at Wallick . About your role as a Server: You will serve meals to residents in the dining room following table etiquette and providing a great dining experience for our residents. Your Responsibilities as a Server on our team: You handle meal requests of a resident during meal service. Complete setup and cleaning of the dining room before and after each meal service. Help to maintain the juice bar, coffee, and iced tea available to residents. Maintain a supply of proper utensils, cups, glasses, etc. for use by the residents. Perform other related duties as assigned. About You: You have great customer service skills, and are flexible, compassionate, and dependable. Previous experience working in an Assisted Living or Memory Care Community is a plus, but all are encouraged to apply! You also have: Previous waiting/Serving experience preferred. You have a focus on providing a great dining experience. Ability to communicate with co-workers and residents. About Wallick: Wallick Communities gives low-income families, single parents, and senior citizens a place called "home" - thanks to five decades of experience in developing, building, managing and overseeing affordable multi-family housing and assisted-living communities across the mid-west . 55 years serving our communities 24,000+ residents call our community's home 9 states and growing 1000+ associates 92% associate engagement score Wallick Mission: Opening doors to homes, opportunity, and hope . Wallick Values: Our Values flow directly from our Mission and set the expectation for how all associates work together . These values are: Care Character Collaboration Candidates must successfully pass a pre-employment drug screen and physical (completed by our Nurse Practitioner) and background check.
Apr 18, 2024
Full time
Description We need you at The Ashford at Sturbridge as a Server! Come be a part of the Wallick team where we are making a difference in residents' lives. Specifics: Flexibility is required . This position may work weekends and holidays. Hourly rate is $14/hr. Benefits: Pay on-demand (access your money as you earn it) Paid Parental Leave Health, Dental and Vision insurance within two weeks Free meals Company provided uniforms Gym membership or Fitness equipment reimbursement Company paid life and long-term disability insurance Voluntary life, short-term disability, accident, critical illness, and hospital indemnity coverage Paid time off & Holiday Pay 401(k) with a company match after 90 days Tuition reimbursement Employee Referral Bonus Working at Wallick Communities: Diversity, equity, inclusion, plus belonging. Four impactful words. One powerful and transformative journey. Here at Wallick, we know that when we invest in the equity of each group, all groups benefit. It's not about one person, one idea, nor any one action. It's about what we can accomplish together. Join us and work towards creating an inclusive and diverse workforce experience at Wallick . About your role as a Server: You will serve meals to residents in the dining room following table etiquette and providing a great dining experience for our residents. Your Responsibilities as a Server on our team: You handle meal requests of a resident during meal service. Complete setup and cleaning of the dining room before and after each meal service. Help to maintain the juice bar, coffee, and iced tea available to residents. Maintain a supply of proper utensils, cups, glasses, etc. for use by the residents. Perform other related duties as assigned. About You: You have great customer service skills, and are flexible, compassionate, and dependable. Previous experience working in an Assisted Living or Memory Care Community is a plus, but all are encouraged to apply! You also have: Previous waiting/Serving experience preferred. You have a focus on providing a great dining experience. Ability to communicate with co-workers and residents. About Wallick: Wallick Communities gives low-income families, single parents, and senior citizens a place called "home" - thanks to five decades of experience in developing, building, managing and overseeing affordable multi-family housing and assisted-living communities across the mid-west . 55 years serving our communities 24,000+ residents call our community's home 9 states and growing 1000+ associates 92% associate engagement score Wallick Mission: Opening doors to homes, opportunity, and hope . Wallick Values: Our Values flow directly from our Mission and set the expectation for how all associates work together . These values are: Care Character Collaboration Candidates must successfully pass a pre-employment drug screen and physical (completed by our Nurse Practitioner) and background check.
Description We need you at The Ashford at Sturbridge as a Server! Come be a part of the Wallick team where we are making a difference in residents' lives. Specifics: Flexibility is required . This position may work weekends and holidays. Hourly rate is $14/hr. Benefits: Pay on-demand (access your money as you earn it) Paid Parental Leave Health, Dental and Vision insurance within two weeks Free meals Company provided uniforms Gym membership or Fitness equipment reimbursement Company paid life and long-term disability insurance Voluntary life, short-term disability, accident, critical illness, and hospital indemnity coverage Paid time off & Holiday Pay 401(k) with a company match after 90 days Tuition reimbursement Employee Referral Bonus Working at Wallick Communities: Diversity, equity, inclusion, plus belonging. Four impactful words. One powerful and transformative journey. Here at Wallick, we know that when we invest in the equity of each group, all groups benefit. It's not about one person, one idea, nor any one action. It's about what we can accomplish together. Join us and work towards creating an inclusive and diverse workforce experience at Wallick . About your role as a Server: You will serve meals to residents in the dining room following table etiquette and providing a great dining experience for our residents. Your Responsibilities as a Server on our team: You handle meal requests of a resident during meal service. Complete setup and cleaning of the dining room before and after each meal service. Help to maintain the juice bar, coffee, and iced tea available to residents. Maintain a supply of proper utensils, cups, glasses, etc. for use by the residents. Perform other related duties as assigned. About You: You have great customer service skills, and are flexible, compassionate, and dependable. Previous experience working in an Assisted Living or Memory Care Community is a plus, but all are encouraged to apply! You also have: Previous waiting/Serving experience preferred. You have a focus on providing a great dining experience. Ability to communicate with co-workers and residents. About Wallick: Wallick Communities gives low-income families, single parents, and senior citizens a place called "home" - thanks to five decades of experience in developing, building, managing and overseeing affordable multi-family housing and assisted-living communities across the mid-west . 55 years serving our communities 24,000+ residents call our community's home 9 states and growing 1000+ associates 92% associate engagement score Wallick Mission: Opening doors to homes, opportunity, and hope . Wallick Values: Our Values flow directly from our Mission and set the expectation for how all associates work together . These values are: Care Character Collaboration Candidates must successfully pass a pre-employment drug screen and physical (completed by our Nurse Practitioner) and background check.
Apr 18, 2024
Full time
Description We need you at The Ashford at Sturbridge as a Server! Come be a part of the Wallick team where we are making a difference in residents' lives. Specifics: Flexibility is required . This position may work weekends and holidays. Hourly rate is $14/hr. Benefits: Pay on-demand (access your money as you earn it) Paid Parental Leave Health, Dental and Vision insurance within two weeks Free meals Company provided uniforms Gym membership or Fitness equipment reimbursement Company paid life and long-term disability insurance Voluntary life, short-term disability, accident, critical illness, and hospital indemnity coverage Paid time off & Holiday Pay 401(k) with a company match after 90 days Tuition reimbursement Employee Referral Bonus Working at Wallick Communities: Diversity, equity, inclusion, plus belonging. Four impactful words. One powerful and transformative journey. Here at Wallick, we know that when we invest in the equity of each group, all groups benefit. It's not about one person, one idea, nor any one action. It's about what we can accomplish together. Join us and work towards creating an inclusive and diverse workforce experience at Wallick . About your role as a Server: You will serve meals to residents in the dining room following table etiquette and providing a great dining experience for our residents. Your Responsibilities as a Server on our team: You handle meal requests of a resident during meal service. Complete setup and cleaning of the dining room before and after each meal service. Help to maintain the juice bar, coffee, and iced tea available to residents. Maintain a supply of proper utensils, cups, glasses, etc. for use by the residents. Perform other related duties as assigned. About You: You have great customer service skills, and are flexible, compassionate, and dependable. Previous experience working in an Assisted Living or Memory Care Community is a plus, but all are encouraged to apply! You also have: Previous waiting/Serving experience preferred. You have a focus on providing a great dining experience. Ability to communicate with co-workers and residents. About Wallick: Wallick Communities gives low-income families, single parents, and senior citizens a place called "home" - thanks to five decades of experience in developing, building, managing and overseeing affordable multi-family housing and assisted-living communities across the mid-west . 55 years serving our communities 24,000+ residents call our community's home 9 states and growing 1000+ associates 92% associate engagement score Wallick Mission: Opening doors to homes, opportunity, and hope . Wallick Values: Our Values flow directly from our Mission and set the expectation for how all associates work together . These values are: Care Character Collaboration Candidates must successfully pass a pre-employment drug screen and physical (completed by our Nurse Practitioner) and background check.
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department. Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Ensures communication with General Manager, all other Department Managers, Supervisors and Staff. Other duties as assigned. Responsibilities Take food and beverage orders, retrieve, and serve alcoholic, non-alcoholic beverages, and food orders to guest tables according to hotel specifications, courteously and efficiently. Collect payments. Also assists in the maintenance of the restaurant area and equipment. Qualifications Minimum one year of experience in a similar position dealing with the public. Minimum state age requirement to serve alcoholic beverages. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. ServSafe and/or food safety training. Alcohol awareness training (such as TIPS). Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Notes: All Servers participate in a Gratuity Tip Pool. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Apr 18, 2024
Full time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department. Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Ensures communication with General Manager, all other Department Managers, Supervisors and Staff. Other duties as assigned. Responsibilities Take food and beverage orders, retrieve, and serve alcoholic, non-alcoholic beverages, and food orders to guest tables according to hotel specifications, courteously and efficiently. Collect payments. Also assists in the maintenance of the restaurant area and equipment. Qualifications Minimum one year of experience in a similar position dealing with the public. Minimum state age requirement to serve alcoholic beverages. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. ServSafe and/or food safety training. Alcohol awareness training (such as TIPS). Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Notes: All Servers participate in a Gratuity Tip Pool. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Ramada by Wyndham Kamloops
Kamloops, British Columbia (BC)
English Education Secondary (high) school graduation certificate Experience Will train Job type: Permanent/full time Positions: 2 Salary: $17.00/hour Responsibilities Tasks Address customers' complaints or concerns Prepare and serve specialty food at customers' tables Present bills to customers and accept payment in cash, credit or debit cards, travelers cheques or room billings Describe menu items including daily specials for customers Order and maintain inventory of wines and wine glassware Serve food and beverages Assist clients/guests with special needs Provide customer service How to apply By email No phone calls if interested you can apply by Email
Apr 18, 2024
English Education Secondary (high) school graduation certificate Experience Will train Job type: Permanent/full time Positions: 2 Salary: $17.00/hour Responsibilities Tasks Address customers' complaints or concerns Prepare and serve specialty food at customers' tables Present bills to customers and accept payment in cash, credit or debit cards, travelers cheques or room billings Describe menu items including daily specials for customers Order and maintain inventory of wines and wine glassware Serve food and beverages Assist clients/guests with special needs Provide customer service How to apply By email No phone calls if interested you can apply by Email
Description: The Alotian Club is always seeking to add skilled, passionate individuals to our team of professionals. This position would begin as early as March 11, 2024. Please specify your availability in the comments / notes below. Candidates must have a Guests First attitude, be strong orators and have a highly professional appearance and demeanor. Candidates that will be successful take a sense of pride in a job well done. They come prepared for the day with a positive attitude and all hands on deck mentality. Strong candidates are willing to assist in any way to ensure the highest quality member experience. They are good communicators, team players, are personable and motivated individuals with the ability to multi-task and work well in both slow and fast-paced environments. This position is similar to a server / waiter / waitress position with a broad scope of services. About The Alotian Club The Alotian Club is an ultra-private, luxury golf club located in Roland, Arkansas. Founded by Warren Stephens, son of former Masters Chairman Jackson Stephens, it is the first (and still only) golf course in Arkansas ever to make America's 100 Greatest, and has been ranked since 2011. One of the nation's top golf course architects, Tom Fazio, designed the 18 hole course and the club has Arkansas's only full-time caddy program. The Alotian Club prides itself on creating a positive, team-driven culture and a safe, enjoyable work environment. Essential Duties & Responsibilities Must have a strong understanding of service and hospitality concepts, and the poise required for elevated service Possess complete knowledge of the dinner menu and be able to answer any menu questions from members/guests (i.e. allergens, dietary restrictions, preparation methods, etc.) Possess complete knowledge of the beverages & liquors available and craft high quality, finely presented cocktails Expertly and elegantly conduct a menu walkthrough for each table as a part of the fine dining experience Ability to carry plates to and from all dining areas including outdoors and up/down stairs Must obtain knowledge of members names and preferences Required to bill member charges through the use of JONAS point of sale system Communicate any issues with food service or dining issues to the Dining Room Manager, F&B Manager(s), and/or Clubhouse Manager in a timely manner Understanding of the game of golf and how it relates to F&B responsibilities Follow Club procedures for handling and storing food products in a safe and sanitary manner Provide in-person refreshments to golfers on the course when necessary Other duties as deemed necessary by the Food & Beverage Manager(s) and/or Clubhouse Manager Preferred Skills Previous bartending experience Previous fine dining service and/or experience with synchronized service Previous club experience PM20 Requirements: Work Schedule Must be able to work a flexible schedule of primarily nights and weekends, with some holidays when needed. This is a part-time position. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Able to lift and carry a minimum of 25 lbs. with correct posture. Must be able to work continually standing and walking during a shift. Position requires flexibility in scheduling and ability to work nights/weekends/holidays as becomes necessary. Occasional off-site duties in catering may be requested. Appropriate understanding and presentation of all food and beverage products to guests and members. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is most always required to walk and work with hands and arms, lift up to 25 pounds and/or drive a golf cart. The employee is most always required to talk and/or hear. The employee is constantly required to use their vision to perform an activity such as but not limited to: restocking product and supplies, speaking to members and guests, setting up dining areas for reservations and working with other departments to complete given tasks. PIfd66-3757
Apr 18, 2024
Full time
Description: The Alotian Club is always seeking to add skilled, passionate individuals to our team of professionals. This position would begin as early as March 11, 2024. Please specify your availability in the comments / notes below. Candidates must have a Guests First attitude, be strong orators and have a highly professional appearance and demeanor. Candidates that will be successful take a sense of pride in a job well done. They come prepared for the day with a positive attitude and all hands on deck mentality. Strong candidates are willing to assist in any way to ensure the highest quality member experience. They are good communicators, team players, are personable and motivated individuals with the ability to multi-task and work well in both slow and fast-paced environments. This position is similar to a server / waiter / waitress position with a broad scope of services. About The Alotian Club The Alotian Club is an ultra-private, luxury golf club located in Roland, Arkansas. Founded by Warren Stephens, son of former Masters Chairman Jackson Stephens, it is the first (and still only) golf course in Arkansas ever to make America's 100 Greatest, and has been ranked since 2011. One of the nation's top golf course architects, Tom Fazio, designed the 18 hole course and the club has Arkansas's only full-time caddy program. The Alotian Club prides itself on creating a positive, team-driven culture and a safe, enjoyable work environment. Essential Duties & Responsibilities Must have a strong understanding of service and hospitality concepts, and the poise required for elevated service Possess complete knowledge of the dinner menu and be able to answer any menu questions from members/guests (i.e. allergens, dietary restrictions, preparation methods, etc.) Possess complete knowledge of the beverages & liquors available and craft high quality, finely presented cocktails Expertly and elegantly conduct a menu walkthrough for each table as a part of the fine dining experience Ability to carry plates to and from all dining areas including outdoors and up/down stairs Must obtain knowledge of members names and preferences Required to bill member charges through the use of JONAS point of sale system Communicate any issues with food service or dining issues to the Dining Room Manager, F&B Manager(s), and/or Clubhouse Manager in a timely manner Understanding of the game of golf and how it relates to F&B responsibilities Follow Club procedures for handling and storing food products in a safe and sanitary manner Provide in-person refreshments to golfers on the course when necessary Other duties as deemed necessary by the Food & Beverage Manager(s) and/or Clubhouse Manager Preferred Skills Previous bartending experience Previous fine dining service and/or experience with synchronized service Previous club experience PM20 Requirements: Work Schedule Must be able to work a flexible schedule of primarily nights and weekends, with some holidays when needed. This is a part-time position. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Able to lift and carry a minimum of 25 lbs. with correct posture. Must be able to work continually standing and walking during a shift. Position requires flexibility in scheduling and ability to work nights/weekends/holidays as becomes necessary. Occasional off-site duties in catering may be requested. Appropriate understanding and presentation of all food and beverage products to guests and members. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is most always required to walk and work with hands and arms, lift up to 25 pounds and/or drive a golf cart. The employee is most always required to talk and/or hear. The employee is constantly required to use their vision to perform an activity such as but not limited to: restocking product and supplies, speaking to members and guests, setting up dining areas for reservations and working with other departments to complete given tasks. PIfd66-3757
ESSENTIAL FUNCTIONS: Consistently demonstrates superior customer service skills by displaying outlined service behaviors. Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next. Creates an atmosphere of luck and celebrates guest's wins. Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates needs and provides fast, flawless service. Checks for satisfaction and effectively resolves service breakdowns when they exist. Promotes Total Rewards programs and card membership. Provides a warm farewell and thanks guests for visiting. Works in an assigned area such as a dining room or lounge and pleasantly takes drink orders from guests. Presents the drink order to the bartender and writes check properly while waiting for drinks to be made. Presents the drinks to the guest. Presents checks to the guest, accepts payment and gives change when necessary. Monitors guest consumption of alcohol and intervenes as needed according to guidelines and as outlined in PRIDE certification. Maintains clean station at all times. EDUCATION/SKILLS/EXPERIENCE: Open. Ability to present change correctly and has a knowledge of guest charge procedures. Must be familiar with tray service and knowledge of cocktail ingredients. Ability to carry tray and stand for long periods. DISCLAIMER: 'This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, effort or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technical developments).'
Apr 18, 2024
Full time
ESSENTIAL FUNCTIONS: Consistently demonstrates superior customer service skills by displaying outlined service behaviors. Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next. Creates an atmosphere of luck and celebrates guest's wins. Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates needs and provides fast, flawless service. Checks for satisfaction and effectively resolves service breakdowns when they exist. Promotes Total Rewards programs and card membership. Provides a warm farewell and thanks guests for visiting. Works in an assigned area such as a dining room or lounge and pleasantly takes drink orders from guests. Presents the drink order to the bartender and writes check properly while waiting for drinks to be made. Presents the drinks to the guest. Presents checks to the guest, accepts payment and gives change when necessary. Monitors guest consumption of alcohol and intervenes as needed according to guidelines and as outlined in PRIDE certification. Maintains clean station at all times. EDUCATION/SKILLS/EXPERIENCE: Open. Ability to present change correctly and has a knowledge of guest charge procedures. Must be familiar with tray service and knowledge of cocktail ingredients. Ability to carry tray and stand for long periods. DISCLAIMER: 'This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, effort or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technical developments).'
JOB SUMMARY:The primary responsibility of the Beverage Server/Cocktails is to ensure complete customer satisfaction by serving and providing beverages to our guests to ensure an enjoyable stay. ESSENTIAL JOB FUNCTIONS: Greets and welcomes all guests in a pleasant and professional manner. Provides timely cocktail service in a friendly and courteous manner. Keeps assigned areas clean and empty of glasses and bottles. Constantly looks for service opportunities. Responds to and resolves guest complaints. Answers guest questions and is knowledgeable about property events and attractions. Performs all side work at assigned station, such as, stocking coffee, glasses, sugar, cream and coffee dispenser. Provides fast (20 minute or less round time), friendly, professional beverage service to casino guests; carries full trays on every round Takes drink orders, communicates with bartender, assists in the preparation of drinks and presents drinks to guests Maintains clean and stocked workstation Handles money according to procedure Monitors guest consumption of alcohol and intervenes as needed according to guidelines Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos Promotes casino events and programs Works closely with Total Rewards Center to promote new card sign up programs. Works well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor Provides personalized service and uses guest name Resolves service problems according to guidelines Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. QUALIFICATIONS: Must be a minimum of 21 years of age or older. One-year previous high volume cocktail experience preferred Minimum of one-year customer service experience in a previous position, where the primary job duty is direct customer service, is required. Must possess excellent customer service and communication skills. Must be able to initiate and engage in conversation in a professional and friendly manner. Must present a professional and pleasant appearance that guests will find appealing and approachable in order to engage in conversation. Must be able to work any day of the week and scheduled shift. Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance. Work requires knowledge of tray service and cocktail ingredients. Work requires schedule flexibility which may include nights, weekends, holidays, and overtime as needed. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Requires standing and walking continuously with a tray up to 20lbs throughout the shift. Must be able to lift and carry 20lbs. Must be able to work in extreme heat during the summer months. Must be able to stand for entire shift. Must be able to access service area when picking up beverage orders. Must be able to converse over the telephone in an environment with loud background noise. Must be able to stoop, bend and reach. Must have the manual dexterity required to write drink orders prepare drinks and garnishes and beverage orders. Must be able to listen and respond to visual and aural cues. Must be able to simultaneously handle the demands of many customers. Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status
Apr 18, 2024
Full time
JOB SUMMARY:The primary responsibility of the Beverage Server/Cocktails is to ensure complete customer satisfaction by serving and providing beverages to our guests to ensure an enjoyable stay. ESSENTIAL JOB FUNCTIONS: Greets and welcomes all guests in a pleasant and professional manner. Provides timely cocktail service in a friendly and courteous manner. Keeps assigned areas clean and empty of glasses and bottles. Constantly looks for service opportunities. Responds to and resolves guest complaints. Answers guest questions and is knowledgeable about property events and attractions. Performs all side work at assigned station, such as, stocking coffee, glasses, sugar, cream and coffee dispenser. Provides fast (20 minute or less round time), friendly, professional beverage service to casino guests; carries full trays on every round Takes drink orders, communicates with bartender, assists in the preparation of drinks and presents drinks to guests Maintains clean and stocked workstation Handles money according to procedure Monitors guest consumption of alcohol and intervenes as needed according to guidelines Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos Promotes casino events and programs Works closely with Total Rewards Center to promote new card sign up programs. Works well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor Provides personalized service and uses guest name Resolves service problems according to guidelines Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. QUALIFICATIONS: Must be a minimum of 21 years of age or older. One-year previous high volume cocktail experience preferred Minimum of one-year customer service experience in a previous position, where the primary job duty is direct customer service, is required. Must possess excellent customer service and communication skills. Must be able to initiate and engage in conversation in a professional and friendly manner. Must present a professional and pleasant appearance that guests will find appealing and approachable in order to engage in conversation. Must be able to work any day of the week and scheduled shift. Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance. Work requires knowledge of tray service and cocktail ingredients. Work requires schedule flexibility which may include nights, weekends, holidays, and overtime as needed. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Requires standing and walking continuously with a tray up to 20lbs throughout the shift. Must be able to lift and carry 20lbs. Must be able to work in extreme heat during the summer months. Must be able to stand for entire shift. Must be able to access service area when picking up beverage orders. Must be able to converse over the telephone in an environment with loud background noise. Must be able to stoop, bend and reach. Must have the manual dexterity required to write drink orders prepare drinks and garnishes and beverage orders. Must be able to listen and respond to visual and aural cues. Must be able to simultaneously handle the demands of many customers. Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status