Chartwells K12 Position Title: RESIDENT DISTRICT MANAGER - K12 FOOD SERVICE - ST. LOUIS, MO Chartwells K12's goal is to make sure students leave the cafeteria happier and healthier than they came in, by serving food kids love to eat and creating custom dining programs. With more than 16,000 associates in 4,300 schools, ranging from large public institutions to small charter and private schools, Chartwells K12 is built on decades of food, education and operational experience driven by top culinary, nutrition, wellness, and sustainability talent. For more information, visit . Job Summary Working as a Resident District Manager (RDM), you will manage a large multi-unit dining account for a K-12 public school system. You will serve as our point of contact for the client as well as lead the team within the account and manage the overall operation. You will provide planning and direction within your account to achieve operational and financial goals in a dynamic environment. You will also maintain strong client relationships and work to fulfill our mission to feed kids. This position is aligned with a Potential New Business opportunity. Key Responsibilities: Leads, manages, and inspires a diverse team at a large account, with the goal of providing top-notch service to the client, students, and community Drives and develops self and team at the account towards building strong relationships with the client(s) and achievement of key performance indicators (profitability, safety, employee engagement, etc.) May serve on district leadership team, and participates in ongoing conversations with peers to share standard processes, mitigate risks, champion diversity, and build community Ensures decisions are weighed for risk/reward and short/long term implications while gathering input from the team and partners Fosters a culture of transparency, understanding, education, safety, and accountability at the account Serves as the representative/brand ambassador of the Chartwells team within the district and community; attends key client and community events Ensures client needs are met or exceeded, we retain the account, find cross-sell opportunities, and assist in rebid process as directed Supports functional areas of operation, including but not limited to safety, marketing, nutrition and culinary Ensures adherence to local, state, federal and company policies, and conducts unit audits to ensure conformance for key areas (e.g. food storage, sanitation) Maintains compliance with USDA regulations and guidance for all applicable meal and retail programs, along with completing all required reporting on time Champions development within the account; conducts performance evaluations, along with succession planning for the account; has full understanding of all roles within operation Owns the financial results for the account, and works with leadership to ensure accuracy for reporting, forecasting, and budgeting processes Ensures consistent and fair administration of al policies and procedures Required Qualifications: Educational minimum and work experience per USDA Professional Standards for the account(s) Required Qualifications: Bachelor's degree in either Food Service, Hospitality, Nutrition, or a Business related field is required Minimum of three (3) years in management of a K-12 National School Lunch Program is required Is well-versed in all aspects of foodservice management with a proven track record of success Has proven track record of leading a business and a team, strong customer service, and good business and financial skills Demonstrates strong initiative, critical thinking, ownership, communications (listening, written, and verbal), multi-tasking, prioritization, and organization skills Champions the inclusion approach, and is proactive, positive, professional, and resilient Excellent computer skills and proficiency with Microsoft Office suite and POS software Occasional travel required in this position Apply to Chartwells Schools today! Chartwells Schools is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Chartwells K-12 maintains a drug-free workplace. Applications are accepted on an ongoing basis. Associates at Chartwells K-12 are offered many fantastic benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Paid Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs)
Apr 18, 2024
Full time
Chartwells K12 Position Title: RESIDENT DISTRICT MANAGER - K12 FOOD SERVICE - ST. LOUIS, MO Chartwells K12's goal is to make sure students leave the cafeteria happier and healthier than they came in, by serving food kids love to eat and creating custom dining programs. With more than 16,000 associates in 4,300 schools, ranging from large public institutions to small charter and private schools, Chartwells K12 is built on decades of food, education and operational experience driven by top culinary, nutrition, wellness, and sustainability talent. For more information, visit . Job Summary Working as a Resident District Manager (RDM), you will manage a large multi-unit dining account for a K-12 public school system. You will serve as our point of contact for the client as well as lead the team within the account and manage the overall operation. You will provide planning and direction within your account to achieve operational and financial goals in a dynamic environment. You will also maintain strong client relationships and work to fulfill our mission to feed kids. This position is aligned with a Potential New Business opportunity. Key Responsibilities: Leads, manages, and inspires a diverse team at a large account, with the goal of providing top-notch service to the client, students, and community Drives and develops self and team at the account towards building strong relationships with the client(s) and achievement of key performance indicators (profitability, safety, employee engagement, etc.) May serve on district leadership team, and participates in ongoing conversations with peers to share standard processes, mitigate risks, champion diversity, and build community Ensures decisions are weighed for risk/reward and short/long term implications while gathering input from the team and partners Fosters a culture of transparency, understanding, education, safety, and accountability at the account Serves as the representative/brand ambassador of the Chartwells team within the district and community; attends key client and community events Ensures client needs are met or exceeded, we retain the account, find cross-sell opportunities, and assist in rebid process as directed Supports functional areas of operation, including but not limited to safety, marketing, nutrition and culinary Ensures adherence to local, state, federal and company policies, and conducts unit audits to ensure conformance for key areas (e.g. food storage, sanitation) Maintains compliance with USDA regulations and guidance for all applicable meal and retail programs, along with completing all required reporting on time Champions development within the account; conducts performance evaluations, along with succession planning for the account; has full understanding of all roles within operation Owns the financial results for the account, and works with leadership to ensure accuracy for reporting, forecasting, and budgeting processes Ensures consistent and fair administration of al policies and procedures Required Qualifications: Educational minimum and work experience per USDA Professional Standards for the account(s) Required Qualifications: Bachelor's degree in either Food Service, Hospitality, Nutrition, or a Business related field is required Minimum of three (3) years in management of a K-12 National School Lunch Program is required Is well-versed in all aspects of foodservice management with a proven track record of success Has proven track record of leading a business and a team, strong customer service, and good business and financial skills Demonstrates strong initiative, critical thinking, ownership, communications (listening, written, and verbal), multi-tasking, prioritization, and organization skills Champions the inclusion approach, and is proactive, positive, professional, and resilient Excellent computer skills and proficiency with Microsoft Office suite and POS software Occasional travel required in this position Apply to Chartwells Schools today! Chartwells Schools is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Chartwells K-12 maintains a drug-free workplace. Applications are accepted on an ongoing basis. Associates at Chartwells K-12 are offered many fantastic benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Paid Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs)
AIFS American Institute For Foreign Study
Vero Beach, Florida
Job Details Job Location: APIA - Vero Beach, FL - Vero Beach, FL Position Type: Community Counselor Salary Range: Undisclosed Description COMMUNITY REPRESENTATIVE FOR AU PAIR JOB DESCRIPTION Upon hiring, the community counselor will undergo a comprehensive training program designed to provide a thorough overview of the APIA program and training specific to the community counselor role. Essential Functions: 1. Attend a one-day face-to-face (virtual or in -person) training that will be conducted by the Field Representative 2. Attend all required new-hire training webinars as scheduled, averaging 30-60 minutes in length. Complete the New Hire online training course within first two months. 3. Communicate weekly with your Field Representative for the first 8 weeks, 7 weeks of which will have topic specific discussions. 4. Communicate with your Regional Program Manager as needed. JOB DESCRIPTION COMMUNITY COUSELOR Summary/Objective: The Community Counselor promotes the Au Pair in America program and supports the host family/au pair relationships that reside in the community counselor's assigned geographic cluster area. The Community Counselor is responsible for monitoring the Host Families and Au Pairs adherence to the APIA program policies and regulations governing the au pair program as promulgated by The Department of State. The Community Counselor agrees to abide by government regulations, program policies and guidance directives as set for by AIFS and the APIA program. Essential Functions: 1. Read and comply with the responsibilities outlined in the United States Department of State Regulations that pertain to community counselor role, namely 22 Code of Federal Regulations 62.31 (copy of regulations enclosed for your review). The duties listed below comport with such responsibilities. 2. Agree to service families within the counselor's assigned geographic area and notify the regional program manager if any portion of the assigned area is greater than a one hour driving time of the counselor's home office. Act on APIA's behalf in both routine and emergency matters arising from a placement. 3. Conduct an in-person interview with all new and reactivating families, meet face-to-face with all adult members living in the home, and discuss the services provided by the APIA program and that of the Community Counselor. In the course thereof, the Community Counselor will reference the regulations governing the program, including the maximum number of hours of 10 per day and per week the au pair (45 hours) or EduCare participant (30 hours) can provide childcare to the host family's children or legal guardians. The Community Counselor will evaluate the host family's expectations and assess whether they are appropriate for the services provided by the program, as well as view the private bedroom intended for the au pair to ensure it is appropriate and meets local fire code standards. 4. Separate from the above interview, conduct a face-to-face orientation for all new and reactivating host families before the arrival of the au pair, and conduct an orientation for repeat host families as needed. 5. Contact the au pair and host family within 48 hours of arrival in the host family and supplement the orientation program as directed if an au pair missed any portion of the formal orientation program. In cases where the Community Counselor is not available to meet above requirement in the time frame required due to personal conflicts, the Community Counselor is to have the covering Community Counselor meet this requirement. 6. Perform a formal face-to-face assessment in the home with the host family and au pair within two weeks of the au pair's arrival and more frequently if additional meetings are called for, that will facilitate the adjustment of both the host family and the au pair to each other and of the au pair to her new community. In the course thereof, the Community Counselor will observe the au pair's relationship to the host family (both parents and children), assess childcare responsibilities, reconfirm program regulations (hours, etc.), provide information on course offerings for the au pair and offer assistance and direction on class registration, and discuss cross cultural adaptation issues. In cases where the Community Counselor is not available to meet above requirement in the time frame required due to personal conflicts, the Community Counselor is to have the covering Community Counselor meet this requirement. If a host family relocates to a new home during the placement period, conduct a face-to-face in-home visit with the host family and the au pair within two weeks of the move. During the visit, view the au pair's private bedroom to ensure it is appropriate and meets local fire code standards. 7. At a minimum, have an individual two-way exchange with each au pair and one host parent on a monthly basis. Contact with au pairs rematching into a family and/or host families entering a placement following a match break must take place a minimum of twice per month for the first two months (in addition to the 48 hour and new match assessment). At three, six, and nine months into the placement, the monthly contact with the au pair is to include a "regulation check-in" to confirm compliance and provide opportunity to correct matters of non-compliance. 8. Coordinate and host an annual Host Family Day. The day may be offered in two segments at different times and must include a) cultural adaptation segment or discussion group, and b) a host family event or gathering to allow more interaction among host families. 9. Inform a regional program manager immediately of any critical situations either within office hours or outside of office hours by calling the 800 number. APIA will provide support and assistance to help resolve critical matters and handle reporting to Department of State as required. 10. Provide guidance to ensure that au pairs learn about the community where they reside, provide an opportunity for each au pair to meet others within the community, and provide the information and guidance necessary to enable au pairs to select and register for educational classes. 11. Maintain a list of educational institutions in the community and a record of the educational courses completed by each au pair during the course of her 12-month stay. In instances where the au pair is rematching out of the cluster, the Community Counselor transfers the educational documents and other related files to the Community Counselor of the cluster the au pair is transferring to. 12. In the event of an emergency, a situation where the host family is not prepared to provide accommodations, or when APIA has deemed the host family must not continue housing an au pair, the Community Counselor must provide interim room and board or find housing in the cluster community that APIA deems appropriate. The name, physical address, and telephone number of where the au pair resides must be submitted to APIA's regional program manager. 13. Complete a three-month training course when first engaged, and annual training sessions as stipulated. 14. Abide by the following reporting requirements and maintain contact log and reports in data management system (Field Point): Submit host family interview reports within 24 hours of conducting the interview and interview to take place not later than 14 days prior to arrival of an au pair in the home. Submit match assessment reports within one week of the meeting. Submit all required reports and document all contact with host families and au pairs in APIA's data management system (Field Point) at the time the contact takes place. Submit completed Quarterly Cluster Summary report within 2 weeks following the end of each quarter. Log information about the educational course the au pair is taking and upload education documents into APIA's data management system as instructed (Field Point). Provide APIA, when requested, with an updated list of compliant educational options in the cluster community that is made available to au pair(s) before they arrive. Bring to the attention of a regional program manager any instance of non-compliance with the federal regulations and/or program policies. Report immediately to a regional program manager any unusual or serious situations or incidents involving either the au pair or the host family. Submit the name, address, and telephone contact number for any au pair residing in a location other than with the host family. 15. Retain: Proof of education documents and other documentation related to each au pair in the cluster for three years following the au pair's departure from the program. All documentation related to each host family in the cluster for three years following the host family's departure from the program. Forward all documentation related to a host family or au pair who is relocating to a new cluster; forward documentation to APIA office upon request. 16. Market the APIA program in the cluster community through a variety of activities: Promptly contact families expressing interest in the program and log contact activity in APIA's data management system (Field Point). Encourage participation by conducting a face-to-face information session with prospective families before they submit their application. Spread word about the program in your cluster community by: speaking with friends, colleagues, and seeking out opportunities to meet with prospective families; look for marketing event opportunities and represent APIA at the marketing event; ask for referrals; promote APIA through social media platforms and look for possible corporate partner opportunities. Assist families who have applied with the selection of their au pair. 17. Respond in a timely manner to customers and fellow work colleagues. When first joining APIA, it is expected that every effort will be made to meet face-to-face . click apply for full job details
Apr 17, 2024
Full time
Job Details Job Location: APIA - Vero Beach, FL - Vero Beach, FL Position Type: Community Counselor Salary Range: Undisclosed Description COMMUNITY REPRESENTATIVE FOR AU PAIR JOB DESCRIPTION Upon hiring, the community counselor will undergo a comprehensive training program designed to provide a thorough overview of the APIA program and training specific to the community counselor role. Essential Functions: 1. Attend a one-day face-to-face (virtual or in -person) training that will be conducted by the Field Representative 2. Attend all required new-hire training webinars as scheduled, averaging 30-60 minutes in length. Complete the New Hire online training course within first two months. 3. Communicate weekly with your Field Representative for the first 8 weeks, 7 weeks of which will have topic specific discussions. 4. Communicate with your Regional Program Manager as needed. JOB DESCRIPTION COMMUNITY COUSELOR Summary/Objective: The Community Counselor promotes the Au Pair in America program and supports the host family/au pair relationships that reside in the community counselor's assigned geographic cluster area. The Community Counselor is responsible for monitoring the Host Families and Au Pairs adherence to the APIA program policies and regulations governing the au pair program as promulgated by The Department of State. The Community Counselor agrees to abide by government regulations, program policies and guidance directives as set for by AIFS and the APIA program. Essential Functions: 1. Read and comply with the responsibilities outlined in the United States Department of State Regulations that pertain to community counselor role, namely 22 Code of Federal Regulations 62.31 (copy of regulations enclosed for your review). The duties listed below comport with such responsibilities. 2. Agree to service families within the counselor's assigned geographic area and notify the regional program manager if any portion of the assigned area is greater than a one hour driving time of the counselor's home office. Act on APIA's behalf in both routine and emergency matters arising from a placement. 3. Conduct an in-person interview with all new and reactivating families, meet face-to-face with all adult members living in the home, and discuss the services provided by the APIA program and that of the Community Counselor. In the course thereof, the Community Counselor will reference the regulations governing the program, including the maximum number of hours of 10 per day and per week the au pair (45 hours) or EduCare participant (30 hours) can provide childcare to the host family's children or legal guardians. The Community Counselor will evaluate the host family's expectations and assess whether they are appropriate for the services provided by the program, as well as view the private bedroom intended for the au pair to ensure it is appropriate and meets local fire code standards. 4. Separate from the above interview, conduct a face-to-face orientation for all new and reactivating host families before the arrival of the au pair, and conduct an orientation for repeat host families as needed. 5. Contact the au pair and host family within 48 hours of arrival in the host family and supplement the orientation program as directed if an au pair missed any portion of the formal orientation program. In cases where the Community Counselor is not available to meet above requirement in the time frame required due to personal conflicts, the Community Counselor is to have the covering Community Counselor meet this requirement. 6. Perform a formal face-to-face assessment in the home with the host family and au pair within two weeks of the au pair's arrival and more frequently if additional meetings are called for, that will facilitate the adjustment of both the host family and the au pair to each other and of the au pair to her new community. In the course thereof, the Community Counselor will observe the au pair's relationship to the host family (both parents and children), assess childcare responsibilities, reconfirm program regulations (hours, etc.), provide information on course offerings for the au pair and offer assistance and direction on class registration, and discuss cross cultural adaptation issues. In cases where the Community Counselor is not available to meet above requirement in the time frame required due to personal conflicts, the Community Counselor is to have the covering Community Counselor meet this requirement. If a host family relocates to a new home during the placement period, conduct a face-to-face in-home visit with the host family and the au pair within two weeks of the move. During the visit, view the au pair's private bedroom to ensure it is appropriate and meets local fire code standards. 7. At a minimum, have an individual two-way exchange with each au pair and one host parent on a monthly basis. Contact with au pairs rematching into a family and/or host families entering a placement following a match break must take place a minimum of twice per month for the first two months (in addition to the 48 hour and new match assessment). At three, six, and nine months into the placement, the monthly contact with the au pair is to include a "regulation check-in" to confirm compliance and provide opportunity to correct matters of non-compliance. 8. Coordinate and host an annual Host Family Day. The day may be offered in two segments at different times and must include a) cultural adaptation segment or discussion group, and b) a host family event or gathering to allow more interaction among host families. 9. Inform a regional program manager immediately of any critical situations either within office hours or outside of office hours by calling the 800 number. APIA will provide support and assistance to help resolve critical matters and handle reporting to Department of State as required. 10. Provide guidance to ensure that au pairs learn about the community where they reside, provide an opportunity for each au pair to meet others within the community, and provide the information and guidance necessary to enable au pairs to select and register for educational classes. 11. Maintain a list of educational institutions in the community and a record of the educational courses completed by each au pair during the course of her 12-month stay. In instances where the au pair is rematching out of the cluster, the Community Counselor transfers the educational documents and other related files to the Community Counselor of the cluster the au pair is transferring to. 12. In the event of an emergency, a situation where the host family is not prepared to provide accommodations, or when APIA has deemed the host family must not continue housing an au pair, the Community Counselor must provide interim room and board or find housing in the cluster community that APIA deems appropriate. The name, physical address, and telephone number of where the au pair resides must be submitted to APIA's regional program manager. 13. Complete a three-month training course when first engaged, and annual training sessions as stipulated. 14. Abide by the following reporting requirements and maintain contact log and reports in data management system (Field Point): Submit host family interview reports within 24 hours of conducting the interview and interview to take place not later than 14 days prior to arrival of an au pair in the home. Submit match assessment reports within one week of the meeting. Submit all required reports and document all contact with host families and au pairs in APIA's data management system (Field Point) at the time the contact takes place. Submit completed Quarterly Cluster Summary report within 2 weeks following the end of each quarter. Log information about the educational course the au pair is taking and upload education documents into APIA's data management system as instructed (Field Point). Provide APIA, when requested, with an updated list of compliant educational options in the cluster community that is made available to au pair(s) before they arrive. Bring to the attention of a regional program manager any instance of non-compliance with the federal regulations and/or program policies. Report immediately to a regional program manager any unusual or serious situations or incidents involving either the au pair or the host family. Submit the name, address, and telephone contact number for any au pair residing in a location other than with the host family. 15. Retain: Proof of education documents and other documentation related to each au pair in the cluster for three years following the au pair's departure from the program. All documentation related to each host family in the cluster for three years following the host family's departure from the program. Forward all documentation related to a host family or au pair who is relocating to a new cluster; forward documentation to APIA office upon request. 16. Market the APIA program in the cluster community through a variety of activities: Promptly contact families expressing interest in the program and log contact activity in APIA's data management system (Field Point). Encourage participation by conducting a face-to-face information session with prospective families before they submit their application. Spread word about the program in your cluster community by: speaking with friends, colleagues, and seeking out opportunities to meet with prospective families; look for marketing event opportunities and represent APIA at the marketing event; ask for referrals; promote APIA through social media platforms and look for possible corporate partner opportunities. Assist families who have applied with the selection of their au pair. 17. Respond in a timely manner to customers and fellow work colleagues. When first joining APIA, it is expected that every effort will be made to meet face-to-face . click apply for full job details
Company Description Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law. Job Description Shift Leaders are responsible for supervising employees and general operations of the restaurant. The ideal candidate for this position would possess excellent customer service skills to respond to the needs of customers. In addition, this candidate would be self-motivated and ready to assist the managers with any tasks that need to be executed to keep our facilities well-maintained and running smoothly. This person would be knowledgeable of store operations and PFJ's commitment to quality and customer service. Pay Rates Starting between: $12.60 - $18.33 / hour Qualifications Previous experience or working knowledge of restaurant operations Incredible customer service skills & the ability to help maintain a customer focused culture Must be proficient with a calculator, computer, and other equipment Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives Must be able to work a flexible schedule of nights, days, weekends, and holidays Background check is required Additional Information Fuel Discount Nation-wide Medical Plan/Dental/Vision 401(k) Flexible Spending Accounts Adoption Assistance Tuition Reimbursement Flexible Schedule Weekly Pay
Apr 16, 2024
Full time
Company Description Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law. Job Description Shift Leaders are responsible for supervising employees and general operations of the restaurant. The ideal candidate for this position would possess excellent customer service skills to respond to the needs of customers. In addition, this candidate would be self-motivated and ready to assist the managers with any tasks that need to be executed to keep our facilities well-maintained and running smoothly. This person would be knowledgeable of store operations and PFJ's commitment to quality and customer service. Pay Rates Starting between: $12.60 - $18.33 / hour Qualifications Previous experience or working knowledge of restaurant operations Incredible customer service skills & the ability to help maintain a customer focused culture Must be proficient with a calculator, computer, and other equipment Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives Must be able to work a flexible schedule of nights, days, weekends, and holidays Background check is required Additional Information Fuel Discount Nation-wide Medical Plan/Dental/Vision 401(k) Flexible Spending Accounts Adoption Assistance Tuition Reimbursement Flexible Schedule Weekly Pay
JOB SUMMARY: Responsible for dropping and counting the money that is pulled off the casino floor and other revenue sources KEY JOB FUNCTIONS: Collects and counts revenue from various drop sources per departmental guidelines. Counts, sorts, and organizes all currency, coin, coupons, chips and paperwork from the drop containers. Retrieves drop boxes from the storage area and appropriately stores all boxes and carts. Loads currency counters, utilizes the counter interface, and collects, sorts, and reconciles counted funds. Straps and hand-stamps money bundles. Totals all cash, coin, chips, coupons, other monies, and reconciling documents by shift and by day/date. Enters count information into various PC based applications. Printing, signing all reconciling documents and verifying their accuracy. Loads appropriate boxes into carts and pushes/pulls carts to designated areas for transportation to the casino floor. When a slot machine is being played at the time of bill validator drop, uses excellent guest service skills to assure the guest's satisfaction. Accounts for all Count Room keys and ensures compliance with MIC requirements. Completes all paperwork accurately and delivers it to the appropriate department in a timely manner, including scanning of all relevant documentation. Communicates with other departments and the Gaming Control Board to coordinate drop and count schedules. Follows safety and security guidelines and adheres to department procedures. MISCELLANEOUS: Read, write, and understand complex instructions and appropriately complete all necessary documentation. Communicate appropriately with all casino customers, casino departments, and fellow team members. Accurately perform all assigned job duties in a high-volume, demanding environment under frequent time pressures. QUALIFICATIONS: A high school diploma or GED equivalent. Six months cashier or banking experience or money handling preferred. Must be able to obtain a valid gaming license by the state. Literate and fluent in English Excellent Math skills. Basic computer skills (word, excel, outlook, and network skills are necessary) Above average organization skills Ability to push, pull, carts across the casino floor and back of house area. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.
Apr 14, 2024
Full time
JOB SUMMARY: Responsible for dropping and counting the money that is pulled off the casino floor and other revenue sources KEY JOB FUNCTIONS: Collects and counts revenue from various drop sources per departmental guidelines. Counts, sorts, and organizes all currency, coin, coupons, chips and paperwork from the drop containers. Retrieves drop boxes from the storage area and appropriately stores all boxes and carts. Loads currency counters, utilizes the counter interface, and collects, sorts, and reconciles counted funds. Straps and hand-stamps money bundles. Totals all cash, coin, chips, coupons, other monies, and reconciling documents by shift and by day/date. Enters count information into various PC based applications. Printing, signing all reconciling documents and verifying their accuracy. Loads appropriate boxes into carts and pushes/pulls carts to designated areas for transportation to the casino floor. When a slot machine is being played at the time of bill validator drop, uses excellent guest service skills to assure the guest's satisfaction. Accounts for all Count Room keys and ensures compliance with MIC requirements. Completes all paperwork accurately and delivers it to the appropriate department in a timely manner, including scanning of all relevant documentation. Communicates with other departments and the Gaming Control Board to coordinate drop and count schedules. Follows safety and security guidelines and adheres to department procedures. MISCELLANEOUS: Read, write, and understand complex instructions and appropriately complete all necessary documentation. Communicate appropriately with all casino customers, casino departments, and fellow team members. Accurately perform all assigned job duties in a high-volume, demanding environment under frequent time pressures. QUALIFICATIONS: A high school diploma or GED equivalent. Six months cashier or banking experience or money handling preferred. Must be able to obtain a valid gaming license by the state. Literate and fluent in English Excellent Math skills. Basic computer skills (word, excel, outlook, and network skills are necessary) Above average organization skills Ability to push, pull, carts across the casino floor and back of house area. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.
Solicit and identify new premium slot customers for the Caesars Rewards Program. Provides fast, friendly, excellent service to all customers while signing up new Caesars Rewards customers on the casino floor. Maintains customer information assuring the highest standards of data entry. Essential Job Functions: Solicit and identifies new premium slot customers on the casino floor for the Caesars Rewards Program. Issues point vouchers and complimentary as designated by customer account information. Acknowledges, greets and converses with customers on the casino floor. Creates and issues Total Rewards cards and promotes the program and related promotions. Maintains integrity of database by following high standards of data entry. Ensures the protection of customer's rewards and credit lines. Promotes Caesars Palace by interacting with customers in an enthusiastic, helpful and friendly manner. Meets attendance guidelines of the job and adheres to regulatory, departmental and company policies. Qualifications:Previous commission, telemarketing, or retail sales experience preferred. Previous customer service experience with the proven ability to provide courteous, friendly and efficient service to customers. Excellent interpersonal communication skills are required. Some computer experience required. Must have an outgoing personality and be able to generate business by signing up qualifies players. Must be able to work any day of the week and any shift. Must be at least 21 years of age and be able to obtain a Gaming Sheriff's card. Must be able to read, write, speak, and understand English. Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance.Physical, Mental, And Environmental Demands:Must be able to move in and around the Casino/Hotel areas and Caesars Rewards centers through the entire shift. Must be able to stand and walk for long periods. Must be able to keep aware of the constant changes and enhancements of the Caesars Rewards program and its benefits. Must be able to respond calmly and handle many customer demands in a fast paced environment. Must be able to bend, stoop, crouch, kneel, twist, balance, and work at a desk. Must be able to lift and carry up to 25 pounds. Responds to visual and aural cues. Must have manual dexterity to be able to operate the following equipment: computer, telephone, photo copy machine, fax machine, ten key, embosser, printer and bar encoder. Must be able to tolerate areas containing second hand smoke. Familiarity with Casino Management Systems preferred.Basic computer skills, ability to type 30 WPM and 10-key preferred.Must have an upbeat and positive personality and be able to maintain a positive attitude throughout an entire shift.High school diploma or GED required.Be able to work any day of the week and any shift.Must be at least 21 years of age and be able to obtain a Gaming Sheriff's card.Must be able to read, write, speak, and understand English.Must be able to get along with co-workers and work as a team and must present a well-groomed appearance Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status
Apr 14, 2024
Full time
Solicit and identify new premium slot customers for the Caesars Rewards Program. Provides fast, friendly, excellent service to all customers while signing up new Caesars Rewards customers on the casino floor. Maintains customer information assuring the highest standards of data entry. Essential Job Functions: Solicit and identifies new premium slot customers on the casino floor for the Caesars Rewards Program. Issues point vouchers and complimentary as designated by customer account information. Acknowledges, greets and converses with customers on the casino floor. Creates and issues Total Rewards cards and promotes the program and related promotions. Maintains integrity of database by following high standards of data entry. Ensures the protection of customer's rewards and credit lines. Promotes Caesars Palace by interacting with customers in an enthusiastic, helpful and friendly manner. Meets attendance guidelines of the job and adheres to regulatory, departmental and company policies. Qualifications:Previous commission, telemarketing, or retail sales experience preferred. Previous customer service experience with the proven ability to provide courteous, friendly and efficient service to customers. Excellent interpersonal communication skills are required. Some computer experience required. Must have an outgoing personality and be able to generate business by signing up qualifies players. Must be able to work any day of the week and any shift. Must be at least 21 years of age and be able to obtain a Gaming Sheriff's card. Must be able to read, write, speak, and understand English. Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance.Physical, Mental, And Environmental Demands:Must be able to move in and around the Casino/Hotel areas and Caesars Rewards centers through the entire shift. Must be able to stand and walk for long periods. Must be able to keep aware of the constant changes and enhancements of the Caesars Rewards program and its benefits. Must be able to respond calmly and handle many customer demands in a fast paced environment. Must be able to bend, stoop, crouch, kneel, twist, balance, and work at a desk. Must be able to lift and carry up to 25 pounds. Responds to visual and aural cues. Must have manual dexterity to be able to operate the following equipment: computer, telephone, photo copy machine, fax machine, ten key, embosser, printer and bar encoder. Must be able to tolerate areas containing second hand smoke. Familiarity with Casino Management Systems preferred.Basic computer skills, ability to type 30 WPM and 10-key preferred.Must have an upbeat and positive personality and be able to maintain a positive attitude throughout an entire shift.High school diploma or GED required.Be able to work any day of the week and any shift.Must be at least 21 years of age and be able to obtain a Gaming Sheriff's card.Must be able to read, write, speak, and understand English.Must be able to get along with co-workers and work as a team and must present a well-groomed appearance Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status
Company Description Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law. Job Description Shift Leaders are responsible for supervising employees and general operations of the restaurant. The ideal candidate for this position would possess excellent customer service skills to respond to the needs of customers. In addition, this candidate would be self-motivated and ready to assist the managers with any tasks that need to be executed to keep our facilities well-maintained and running smoothly. This person would be knowledgeable of store operations and PFJ's commitment to quality and customer service. Pay Rates Starting between: $13.15 - $19.05 / hour Qualifications Previous experience or working knowledge of restaurant operations Incredible customer service skills & the ability to help maintain a customer focused culture Must be proficient with a calculator, computer, and other equipment Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives Must be able to work a flexible schedule of nights, days, weekends, and holidays Background check is required Additional Information Fuel Discount Nation-wide Medical Plan/Dental/Vision 401(k) Flexible Spending Accounts Adoption Assistance Tuition Reimbursement Flexible Schedule Weekly Pay
Apr 12, 2024
Full time
Company Description Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law. Job Description Shift Leaders are responsible for supervising employees and general operations of the restaurant. The ideal candidate for this position would possess excellent customer service skills to respond to the needs of customers. In addition, this candidate would be self-motivated and ready to assist the managers with any tasks that need to be executed to keep our facilities well-maintained and running smoothly. This person would be knowledgeable of store operations and PFJ's commitment to quality and customer service. Pay Rates Starting between: $13.15 - $19.05 / hour Qualifications Previous experience or working knowledge of restaurant operations Incredible customer service skills & the ability to help maintain a customer focused culture Must be proficient with a calculator, computer, and other equipment Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives Must be able to work a flexible schedule of nights, days, weekends, and holidays Background check is required Additional Information Fuel Discount Nation-wide Medical Plan/Dental/Vision 401(k) Flexible Spending Accounts Adoption Assistance Tuition Reimbursement Flexible Schedule Weekly Pay
Job Description H-E-B needs energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first.As a Food Service Representative, you'll provide a well-stocked, well-maintained department while providing superior customer service. You'll prepare, package, and merchandise fresh product on a daily basis while maintaining all department and food safety / sanitation standards.Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources People drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company.Do you have a:HEART FOR PEOPLE commitment to work hard to make sure People come first?HEAD FOR BUSINESS a strong sense of how what you do affects our Customers and our success?PASSION FOR RESULTS initiative to step up and do what needs doing?We are looking for:- a high school diploma- communication and interpersonal skills; ability to work in a fast-paced environmentWhat is the work?Customer Service:- Provides superior customer service- Takes orders from customers by telephone or in person- Answers customer questions regarding products; assists them with selectionsFood Service / Production:- Prepares, packages, and merchandises fresh product effectively- Slices, packages, labels, rotates, and culls products for poor quality- Assists in technical areas as needed (e.g., basic set-up and clean-up processes)Sales:- Uses suggestive selling techniques and basic product knowledge to meet customer needs and build department salesFood Safety:- Cleans and sanitizes display cases- Operates / maintains equipment properly- Complies with H-E-B food safety and sanitation standards- Complies with department / Store operating proceduresAdditional Department-Specific Responsibilities:BAKERY:- Records production and shrink to aid in production planning- Assists in technical areas as needed (e.g., baking, frying, and decorating)- Culls bakery products for poor quality, expiration datesDELI:- Takes care of service counter Customers- Uses ordering system applications- Uses Fresh Production Planner- Performs inventory management processes (MSI, PAW) as required- If applicable, ensures catering orders are prepared and ready in time for Customer pickup- Performs all sanitation and maintenance tasks for Deli slicersPREPARED FOODS:- Serves / packages products at customer's request- Educates customers on preparation / reheating instructions of prepared foods- Prepackages condiments (sauces, dressings) for prepared food items- Cuts, slices, dices, chops, food in preparation for chefWhat is your background?- Minimum age 18 (mandatory)- High school diploma, or equivalent- Completion of Company Orientation, and food safety and sanitation training upon hireDo you have what it takes to be a fit as an H-E-B Food Service Representative?- Knowledge of computer systems and equipment (e.g., PC, symbol, scales, label machine)- Strong customer service skills- Communication and interpersonal skills- Reading and writing skills- Planning and organizing skillsCan you - Function in a fast-paced, retail environment, in detailed and precise tasks- Work with Customers, staying attentive to their needs- Perform the following, based on your Department?Bakery:- Constantly reach at waist, grasp- Frequently stand, walk, reach at shoulder, bend - Occasionally sit, reach overhead, reach at knee, reach at floor, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements, shoulder abduction- Occasionally be exposed to wet, cold, hot conditions, loud noise- Demonstrate the ability to lift 50 lbs, and manage in excess of 70 lbsDeli:- Constantly reach at waist, grasp- Frequently stand, walk, stoop- Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements- Occasionally be exposed to wet, cold, hot conditions, loud noise- Demonstrate the ability to lift 55 lbs, and manage in excess of 65 lbs While there may be exceptions, the measurements noted are generally defined as Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.08-2021
Apr 12, 2024
Full time
Job Description H-E-B needs energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first.As a Food Service Representative, you'll provide a well-stocked, well-maintained department while providing superior customer service. You'll prepare, package, and merchandise fresh product on a daily basis while maintaining all department and food safety / sanitation standards.Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources People drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company.Do you have a:HEART FOR PEOPLE commitment to work hard to make sure People come first?HEAD FOR BUSINESS a strong sense of how what you do affects our Customers and our success?PASSION FOR RESULTS initiative to step up and do what needs doing?We are looking for:- a high school diploma- communication and interpersonal skills; ability to work in a fast-paced environmentWhat is the work?Customer Service:- Provides superior customer service- Takes orders from customers by telephone or in person- Answers customer questions regarding products; assists them with selectionsFood Service / Production:- Prepares, packages, and merchandises fresh product effectively- Slices, packages, labels, rotates, and culls products for poor quality- Assists in technical areas as needed (e.g., basic set-up and clean-up processes)Sales:- Uses suggestive selling techniques and basic product knowledge to meet customer needs and build department salesFood Safety:- Cleans and sanitizes display cases- Operates / maintains equipment properly- Complies with H-E-B food safety and sanitation standards- Complies with department / Store operating proceduresAdditional Department-Specific Responsibilities:BAKERY:- Records production and shrink to aid in production planning- Assists in technical areas as needed (e.g., baking, frying, and decorating)- Culls bakery products for poor quality, expiration datesDELI:- Takes care of service counter Customers- Uses ordering system applications- Uses Fresh Production Planner- Performs inventory management processes (MSI, PAW) as required- If applicable, ensures catering orders are prepared and ready in time for Customer pickup- Performs all sanitation and maintenance tasks for Deli slicersPREPARED FOODS:- Serves / packages products at customer's request- Educates customers on preparation / reheating instructions of prepared foods- Prepackages condiments (sauces, dressings) for prepared food items- Cuts, slices, dices, chops, food in preparation for chefWhat is your background?- Minimum age 18 (mandatory)- High school diploma, or equivalent- Completion of Company Orientation, and food safety and sanitation training upon hireDo you have what it takes to be a fit as an H-E-B Food Service Representative?- Knowledge of computer systems and equipment (e.g., PC, symbol, scales, label machine)- Strong customer service skills- Communication and interpersonal skills- Reading and writing skills- Planning and organizing skillsCan you - Function in a fast-paced, retail environment, in detailed and precise tasks- Work with Customers, staying attentive to their needs- Perform the following, based on your Department?Bakery:- Constantly reach at waist, grasp- Frequently stand, walk, reach at shoulder, bend - Occasionally sit, reach overhead, reach at knee, reach at floor, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements, shoulder abduction- Occasionally be exposed to wet, cold, hot conditions, loud noise- Demonstrate the ability to lift 50 lbs, and manage in excess of 70 lbsDeli:- Constantly reach at waist, grasp- Frequently stand, walk, stoop- Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements- Occasionally be exposed to wet, cold, hot conditions, loud noise- Demonstrate the ability to lift 55 lbs, and manage in excess of 65 lbs While there may be exceptions, the measurements noted are generally defined as Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.08-2021
AIFS American Institute For Foreign Study
Fayetteville, Georgia
Job Details Job Location: APIA - Peachtree City, GA - Peachtree City, GA Position Type: Part Time Salary Range: Undisclosed Description COMMUNITY REPRESENTATIVE FOR AU PAIR JOB DESCRIPTION Upon hiring, the community counselor will undergo a comprehensive training program designed to provide a thorough overview of the APIA program and training specific to the community counselor role. Essential Functions: 1. Attend a one-day face-to-face (virtual or in -person) training that will be conducted by the Field Representative 2. Attend all required new-hire training webinars as scheduled, averaging 30-60 minutes in length. 3. Communicate weekly with your Field Representative for the first 8 weeks, 7 weeks of which will have topic specific discussions. 4. Communicate with your Regional Program Manager as needed. JOB DESCRIPTION COMMUNITY COUSELOR Summary/Objective: The Community Counselor promotes the Au Pair in America program and supports the host family/au pair relationships that reside in the community counselor's assigned geographic cluster area. The Community Counselor is responsible for monitoring the Host Families and Au Pairs adherence to the APIA program policies and regulations governing the au pair program as promulgated by The Department of State. The Community Counselor agrees to abide by government regulations, program policies and guidance directives as set for by AIFS and the APIA program. Essential Functions: 1. Read and comply with the responsibilities outlined in the United States Department of State Regulations that pertain to community counselor role, namely 22 Code of Federal Regulations 62.31 (copy of regulations enclosed for your review). The duties listed below comport with such responsibilities. 2. Agree to service families within the counselor's assigned geographic area and notify the regional program manager if any portion of the assigned area is greater than a one hour driving time of the counselor's home office. Act on APIA's behalf in both routine and emergency matters arising from a placement. 3. Conduct an in-person interview with all new and reactivating families, meet face-to-face with all adult members living in the home, and discuss the services provided by the APIA program and that of the Community Counselor. In the course thereof, the Community Counselor will reference the regulations governing the program, including the maximum number of hours of 10 per day and per week the au pair (45 hours) or EduCare participant (30 hours) can provide childcare to the host family's children or legal guardians. The Community Counselor will evaluate the host family's expectations and assess whether they are appropriate for the services provided by the program, as well as view the private bedroom intended for the au pair to ensure it is appropriate and meets local fire code standards. 4. Separate from the above interview, conduct a face-to-face orientation for all new and reactivating host families before the arrival of the au pair, and conduct an orientation for repeat host families as needed. 5. Contact the au pair and host family within 48 hours of arrival in the host family and supplement the orientation program as directed if an au pair missed any portion of the formal orientation program. In cases where the Community Counselor is not available to meet above requirement in the time frame required due to personal conflicts, the Community Counselor is to have the covering Community Counselor meet this requirement. 6. Perform a formal face-to-face assessment in the home with the host family and au pair within two weeks of the au pair's arrival and more frequently if additional meetings are called for, that will facilitate the adjustment of both the host family and the au pair to each other and of the au pair to her new community. In the course thereof, the Community Counselor will observe the au pair's relationship to the host family (both parents and children), assess childcare responsibilities, reconfirm program regulations (hours, etc.), provide information on course offerings for the au pair and offer assistance and direction on class registration, and discuss cross cultural adaptation issues. In cases where the Community Counselor is not available to meet above requirement in the time frame required due to personal conflicts, the Community Counselor is to have the covering Community Counselor meet this requirement. If a host family relocates to a new home during the placement period, conduct a face-to-face in-home visit with the host family and the au pair within two weeks of the move. During the visit, view the au pair's private bedroom to ensure it is appropriate and meets local fire code standards. 7. At a minimum, have an individual two-way exchange with each au pair and one host parent on a monthly basis. Contact with au pairs rematching into a family and/or host families entering a placement following a match break must take place a minimum of twice per month for the first two months (in addition to the 48 hour and new match assessment). At three, six, and nine months into the placement, the monthly contact with the au pair is to include a "regulation check-in" to confirm compliance and provide opportunity to correct matters of non-compliance. 8. Coordinate and host an annual Host Family Day. The day may be offered in two segments at different times and must include a) cultural adaptation segment or discussion group, and b) a host family event or gathering to allow more interaction among host families. 9. Inform a regional program manager immediately of any critical situations either within office hours or outside of office hours by calling the 800 number. APIA will provide support and assistance to help resolve critical matters and handle reporting to Department of State as required. 10. Provide guidance to ensure that au pairs learn about the community where they reside, provide an opportunity for each au pair to meet others within the community, and provide the information and guidance necessary to enable au pairs to select and register for educational classes. 11. Maintain a list of educational institutions in the community and a record of the educational courses completed by each au pair during the course of her 12-month stay. In instances where the au pair is rematching out of the cluster, the Community Counselor transfers the educational documents and other related files to the Community Counselor of the cluster the au pair is transferring to. 12. In the event of an emergency, a situation where the host family is not prepared to provide accommodations, or when APIA has deemed the host family must not continue housing an au pair, the Community Counselor must provide interim room and board or find housing in the cluster community that APIA deems appropriate. The name, physical address, and telephone number of where the au pair resides must be submitted to APIA's regional program manager. 13. Complete a three-month training course when first engaged, and annual training sessions as stipulated. 14. Abide by the following reporting requirements and maintain contact log and reports in data management system (Field Point): Submit host family interview reports within 24 hours of conducting the interview and interview to take place not later than 14 days prior to arrival of an au pair in the home. Submit match assessment reports within one week of the meeting. Submit all required reports and document all contact with host families and au pairs in APIA's data management system (Field Point) at the time the contact takes place. Submit completed Quarterly Cluster Summary report within 2 weeks following the end of each quarter. Log information about the educational course the au pair is taking and upload education documents into APIA's data management system as instructed (Field Point). Provide APIA, when requested, with an updated list of compliant educational options in the cluster community that is made available to au pair(s) before they arrive. Bring to the attention of a regional program manager any instance of non-compliance with the federal regulations and/or program policies. Report immediately to a regional program manager any unusual or serious situations or incidents involving either the au pair or the host family. Submit the name, address, and telephone contact number for any au pair residing in a location other than with the host family. 15. Retain: Proof of education documents and other documentation related to each au pair in the cluster for three years following the au pair's departure from the program. All documentation related to each host family in the cluster for three years following the host family's departure from the program. Forward all documentation related to a host family or au pair who is relocating to a new cluster; forward documentation to APIA office upon request. 16. Market the APIA program in the cluster community through a variety of activities: Promptly contact families expressing interest in the program and log contact activity in APIA's data management system (Field Point). Encourage participation by conducting a face-to-face information session with prospective families before they submit their application. Spread word about the program in your cluster community by: speaking with friends, colleagues, and seeking out opportunities to meet with prospective families; look for marketing event opportunities and represent APIA at the marketing event; ask for referrals; promote APIA through social media platforms and look for possible corporate partner opportunities. Assist families who have applied with the selection of their au pair. 17. Respond in a timely manner to customers and fellow work colleagues. When first joining APIA, it is expected that every effort will be made to meet face-to-face, within 30 days of starting the position . click apply for full job details
Apr 09, 2024
Full time
Job Details Job Location: APIA - Peachtree City, GA - Peachtree City, GA Position Type: Part Time Salary Range: Undisclosed Description COMMUNITY REPRESENTATIVE FOR AU PAIR JOB DESCRIPTION Upon hiring, the community counselor will undergo a comprehensive training program designed to provide a thorough overview of the APIA program and training specific to the community counselor role. Essential Functions: 1. Attend a one-day face-to-face (virtual or in -person) training that will be conducted by the Field Representative 2. Attend all required new-hire training webinars as scheduled, averaging 30-60 minutes in length. 3. Communicate weekly with your Field Representative for the first 8 weeks, 7 weeks of which will have topic specific discussions. 4. Communicate with your Regional Program Manager as needed. JOB DESCRIPTION COMMUNITY COUSELOR Summary/Objective: The Community Counselor promotes the Au Pair in America program and supports the host family/au pair relationships that reside in the community counselor's assigned geographic cluster area. The Community Counselor is responsible for monitoring the Host Families and Au Pairs adherence to the APIA program policies and regulations governing the au pair program as promulgated by The Department of State. The Community Counselor agrees to abide by government regulations, program policies and guidance directives as set for by AIFS and the APIA program. Essential Functions: 1. Read and comply with the responsibilities outlined in the United States Department of State Regulations that pertain to community counselor role, namely 22 Code of Federal Regulations 62.31 (copy of regulations enclosed for your review). The duties listed below comport with such responsibilities. 2. Agree to service families within the counselor's assigned geographic area and notify the regional program manager if any portion of the assigned area is greater than a one hour driving time of the counselor's home office. Act on APIA's behalf in both routine and emergency matters arising from a placement. 3. Conduct an in-person interview with all new and reactivating families, meet face-to-face with all adult members living in the home, and discuss the services provided by the APIA program and that of the Community Counselor. In the course thereof, the Community Counselor will reference the regulations governing the program, including the maximum number of hours of 10 per day and per week the au pair (45 hours) or EduCare participant (30 hours) can provide childcare to the host family's children or legal guardians. The Community Counselor will evaluate the host family's expectations and assess whether they are appropriate for the services provided by the program, as well as view the private bedroom intended for the au pair to ensure it is appropriate and meets local fire code standards. 4. Separate from the above interview, conduct a face-to-face orientation for all new and reactivating host families before the arrival of the au pair, and conduct an orientation for repeat host families as needed. 5. Contact the au pair and host family within 48 hours of arrival in the host family and supplement the orientation program as directed if an au pair missed any portion of the formal orientation program. In cases where the Community Counselor is not available to meet above requirement in the time frame required due to personal conflicts, the Community Counselor is to have the covering Community Counselor meet this requirement. 6. Perform a formal face-to-face assessment in the home with the host family and au pair within two weeks of the au pair's arrival and more frequently if additional meetings are called for, that will facilitate the adjustment of both the host family and the au pair to each other and of the au pair to her new community. In the course thereof, the Community Counselor will observe the au pair's relationship to the host family (both parents and children), assess childcare responsibilities, reconfirm program regulations (hours, etc.), provide information on course offerings for the au pair and offer assistance and direction on class registration, and discuss cross cultural adaptation issues. In cases where the Community Counselor is not available to meet above requirement in the time frame required due to personal conflicts, the Community Counselor is to have the covering Community Counselor meet this requirement. If a host family relocates to a new home during the placement period, conduct a face-to-face in-home visit with the host family and the au pair within two weeks of the move. During the visit, view the au pair's private bedroom to ensure it is appropriate and meets local fire code standards. 7. At a minimum, have an individual two-way exchange with each au pair and one host parent on a monthly basis. Contact with au pairs rematching into a family and/or host families entering a placement following a match break must take place a minimum of twice per month for the first two months (in addition to the 48 hour and new match assessment). At three, six, and nine months into the placement, the monthly contact with the au pair is to include a "regulation check-in" to confirm compliance and provide opportunity to correct matters of non-compliance. 8. Coordinate and host an annual Host Family Day. The day may be offered in two segments at different times and must include a) cultural adaptation segment or discussion group, and b) a host family event or gathering to allow more interaction among host families. 9. Inform a regional program manager immediately of any critical situations either within office hours or outside of office hours by calling the 800 number. APIA will provide support and assistance to help resolve critical matters and handle reporting to Department of State as required. 10. Provide guidance to ensure that au pairs learn about the community where they reside, provide an opportunity for each au pair to meet others within the community, and provide the information and guidance necessary to enable au pairs to select and register for educational classes. 11. Maintain a list of educational institutions in the community and a record of the educational courses completed by each au pair during the course of her 12-month stay. In instances where the au pair is rematching out of the cluster, the Community Counselor transfers the educational documents and other related files to the Community Counselor of the cluster the au pair is transferring to. 12. In the event of an emergency, a situation where the host family is not prepared to provide accommodations, or when APIA has deemed the host family must not continue housing an au pair, the Community Counselor must provide interim room and board or find housing in the cluster community that APIA deems appropriate. The name, physical address, and telephone number of where the au pair resides must be submitted to APIA's regional program manager. 13. Complete a three-month training course when first engaged, and annual training sessions as stipulated. 14. Abide by the following reporting requirements and maintain contact log and reports in data management system (Field Point): Submit host family interview reports within 24 hours of conducting the interview and interview to take place not later than 14 days prior to arrival of an au pair in the home. Submit match assessment reports within one week of the meeting. Submit all required reports and document all contact with host families and au pairs in APIA's data management system (Field Point) at the time the contact takes place. Submit completed Quarterly Cluster Summary report within 2 weeks following the end of each quarter. Log information about the educational course the au pair is taking and upload education documents into APIA's data management system as instructed (Field Point). Provide APIA, when requested, with an updated list of compliant educational options in the cluster community that is made available to au pair(s) before they arrive. Bring to the attention of a regional program manager any instance of non-compliance with the federal regulations and/or program policies. Report immediately to a regional program manager any unusual or serious situations or incidents involving either the au pair or the host family. Submit the name, address, and telephone contact number for any au pair residing in a location other than with the host family. 15. Retain: Proof of education documents and other documentation related to each au pair in the cluster for three years following the au pair's departure from the program. All documentation related to each host family in the cluster for three years following the host family's departure from the program. Forward all documentation related to a host family or au pair who is relocating to a new cluster; forward documentation to APIA office upon request. 16. Market the APIA program in the cluster community through a variety of activities: Promptly contact families expressing interest in the program and log contact activity in APIA's data management system (Field Point). Encourage participation by conducting a face-to-face information session with prospective families before they submit their application. Spread word about the program in your cluster community by: speaking with friends, colleagues, and seeking out opportunities to meet with prospective families; look for marketing event opportunities and represent APIA at the marketing event; ask for referrals; promote APIA through social media platforms and look for possible corporate partner opportunities. Assist families who have applied with the selection of their au pair. 17. Respond in a timely manner to customers and fellow work colleagues. When first joining APIA, it is expected that every effort will be made to meet face-to-face, within 30 days of starting the position . click apply for full job details
AIFS American Institute For Foreign Study
Nashville, Tennessee
Job Details Job Location: APIA - Nashville, TN - Nashville, TN Position Type: Part Time Salary Range: Undisclosed Description JOB DESCRIPTION NEWLY HIRED COMMUNITY COUNSELOR Upon hiring, the community counselor will undergo a comprehensive training program designed to provide a thorough overview of the APIA program and training specific to the community counselor role. Essential Functions: 1. Attend a one-day face-to-face ( virtual or in -person) training that will be conducted by the Field Representative 2. Attend all required new-hire training webinars as scheduled, averaging 30-60 minutes in length. 3. Communicate weekly with your Field Representative for the first 8 weeks, 7 weeks of which will have topic specific discussions. 4. Communicate with your Regional Program Manager as needed. JOB DESCRIPTION COMMUNITY COUSELOR Summary/Objective: The Community Counselor promotes the Au Pair in America program and supports the host family/au pair relationships that reside in the community counselor's assigned geographic cluster area. The Community Counselor is responsible for monitoring the Host Families and Au Pairs adherence to the APIA program policies and regulations governing the au pair program as promulgated by The Department of State. The Community Counselor agrees to abide by government regulations, program policies and guidance directives as set for by AIFS and the APIA program. Essential Functions: 1. Read and comply with the responsibilities outlined in the United States Department of State Regulations that pertain to community counselor role, namely 22 Code of Federal Regulations 62.31 (copy of regulations enclosed for your review). The duties listed below comport with such responsibilities. 2. Agree to service families within the counselor's assigned geographic area and notify the regional program manager if any portion of the assigned area is greater than a one hour driving time of the counselor's home office. Act on APIA's behalf in both routine and emergency matters arising from a placement. 3. Conduct an in-person interview with all new and reactivating families, meet face-to-face with all adult members living in the home, and discuss the services provided by the APIA program and that of the Community Counselor. In the course thereof, the Community Counselor will reference the regulations governing the program, including the maximum number of hours of 10 per day and per week the au pair (45 hours) or EduCare participant (30 hours) can provide child care to the host family's children or legal guardians. The Community Counselor will evaluate the host family's expectations and assess whether they are appropriate for the services provided by the program, as well as view the private bedroom intended for the au pair to ensure it is appropriate and meets local fire code standards. 4. Separate from the above interview, conduct a face-to-face orientation for all new and reactivating host families before the arrival of the au pair, and conduct an orientation for repeat host families as needed. 5. Contact the au pair and host family within 48 hours of arrival in the host family, and supplement the orientation program as directed if an au pair missed any portion of the formal orientation program. In cases where the Community Counselor is not available to meet above requirement in the time frame required due to personal conflicts, the Community Counselor is to have the covering Community Counselor meet this requirement. 6. Perform a formal face-to-face assessment in the home with the host family and au pair within two weeks of the au pair's arrival and more frequently if additional meetings are called for, that will facilitate the adjustment of both the host family and the au pair to each other and of the au pair to her new community. In the course thereof, the Community Counselor will observe the au pair's relationship to the host family (both parents and children), assess child care responsibilities, reconfirm program regulations (hours, etc.), provide information on course offerings for the au pair and offer assistance and direction on class registration, and discuss cross cultural adaptation issues. In cases where the Community Counselor is not available to meet above requirement in the time frame required due to personal conflicts, the Community Counselor is to have the covering Community Counselor meet this requirement. If a host family relocates to a new home during the placement period, conduct a face-to-face in-home visit with the host family and the au pair within two weeks of the move. During the visit, view the au pair's private bedroom to ensure it is appropriate and meets local fire code standards. 7. At a minimum, have an individual two-way exchange with each au pair and one host parent on a monthly basis. Contact with au pairs rematching into a family and/or host families entering a placement following a match break must take place a minimum of twice per month for the first two months (in addition to the 48 hour and new match assessment). At three, six, and nine months into the placement, the monthly contact with the au pair is to include a "regulation check-in" to confirm compliance and provide opportunity to correct matters of non-compliance. 8. Coordinate and host an annual Host Family Day. The day may be offered in two segments at different times and must include a) cultural adaptation segment or discussion group, and b) a host family event or gathering to allow more interaction among host families. 9. Inform a regional program manager immediately of any critical situations either within office hours or outside of office hours by calling the 800 number. APIA will provide support and assistance to help resolve critical matters and handle reporting to Department of State as required. 10. Provide guidance to ensure that au pairs learn about the community where they reside, provide an opportunity for each au pair to meet others within the community, and provide the information and guidance necessary to enable au pairs to select and register for educational classes. 11. Maintain a list of educational institutions in the community and a record of the educational courses completed by each au pair during the course of her 12-month stay. In instances where the au pair is rematching out of the cluster, the Community Counselor transfers the educational documents and other related files to the Community Counselor of the cluster the au pair is transferring to. 12. In the event of an emergency, a situation where the host family is not prepared to provide accommodations, or when APIA has deemed the host family must not continue housing an au pair, the Community Counselor must provide interim room and board or find housing in the cluster community that APIA deems appropriate. The name, physical address, and telephone number of where the au pair resides must be submitted to APIA's regional program manager. 13. Complete a three month training course when first engaged, and annual training sessions as stipulated. 14. Abide by the following reporting requirements and maintain contact log and reports in data management system (Field Point): Submit host family interview reports within 24 hours of conducting the interview and interview to take place not later than 14 days prior to arrival of an au pair in the home. Submit match assessment reports within one week of the meeting. Submit all required reports and document all contact with host families and au pairs in APIA's data management system (Field Point) at the time the contact takes place. Submit completed Quarterly Cluster Summary report within 2 weeks following the end of each quarter. Log information about the educational course the au pair is taking and upload education documents into APIA's data management system as instructed (Field Point). Provide APIA, when requested, with an updated list of compliant educational options in the cluster community that is made available to au pair(s) before they arrive. Bring to the attention of a regional program manager any instance of non-compliance with the federal regulations and/or program policies. Report immediately to a regional program manager any unusual or serious situations or incidents involving either the au pair or the host family. Submit the name, address, and telephone contact number for any au pair residing in a location other than with the host family. 15. Retain: Proof of education documents and other documentation related to each au pair in the cluster for three years following the au pair's departure from the program. All documentation related to each host family in the cluster for three years following the host family's departure from the program. Forward all documentation related to a host family or au pair who is relocating to a new cluster; forward documentation to APIA office upon request. 16. Market the APIA program in the cluster community through a variety of activities: Promptly contact families expressing interest in the program and log contact activity in APIA's data management system (Field Point). Encourage participation by conducting a face-to-face information session with prospective families before they submit their application. Spread word about the program in your cluster community by: speaking with friends, colleagues, and seeking out opportunities to meet with prospective families; look for marketing event opportunities and represent APIA at the marketing event; ask for referrals; promote APIA through social media platforms and look for possible corporate partner opportunities. Assist families who have applied with the selection of their au pair. 17. Respond in a timely manner to customers and fellow work colleagues. When first joining APIA, it is expected that every effort will be made to meet face-to-face, within 30 days of starting the position . click apply for full job details
Apr 04, 2024
Full time
Job Details Job Location: APIA - Nashville, TN - Nashville, TN Position Type: Part Time Salary Range: Undisclosed Description JOB DESCRIPTION NEWLY HIRED COMMUNITY COUNSELOR Upon hiring, the community counselor will undergo a comprehensive training program designed to provide a thorough overview of the APIA program and training specific to the community counselor role. Essential Functions: 1. Attend a one-day face-to-face ( virtual or in -person) training that will be conducted by the Field Representative 2. Attend all required new-hire training webinars as scheduled, averaging 30-60 minutes in length. 3. Communicate weekly with your Field Representative for the first 8 weeks, 7 weeks of which will have topic specific discussions. 4. Communicate with your Regional Program Manager as needed. JOB DESCRIPTION COMMUNITY COUSELOR Summary/Objective: The Community Counselor promotes the Au Pair in America program and supports the host family/au pair relationships that reside in the community counselor's assigned geographic cluster area. The Community Counselor is responsible for monitoring the Host Families and Au Pairs adherence to the APIA program policies and regulations governing the au pair program as promulgated by The Department of State. The Community Counselor agrees to abide by government regulations, program policies and guidance directives as set for by AIFS and the APIA program. Essential Functions: 1. Read and comply with the responsibilities outlined in the United States Department of State Regulations that pertain to community counselor role, namely 22 Code of Federal Regulations 62.31 (copy of regulations enclosed for your review). The duties listed below comport with such responsibilities. 2. Agree to service families within the counselor's assigned geographic area and notify the regional program manager if any portion of the assigned area is greater than a one hour driving time of the counselor's home office. Act on APIA's behalf in both routine and emergency matters arising from a placement. 3. Conduct an in-person interview with all new and reactivating families, meet face-to-face with all adult members living in the home, and discuss the services provided by the APIA program and that of the Community Counselor. In the course thereof, the Community Counselor will reference the regulations governing the program, including the maximum number of hours of 10 per day and per week the au pair (45 hours) or EduCare participant (30 hours) can provide child care to the host family's children or legal guardians. The Community Counselor will evaluate the host family's expectations and assess whether they are appropriate for the services provided by the program, as well as view the private bedroom intended for the au pair to ensure it is appropriate and meets local fire code standards. 4. Separate from the above interview, conduct a face-to-face orientation for all new and reactivating host families before the arrival of the au pair, and conduct an orientation for repeat host families as needed. 5. Contact the au pair and host family within 48 hours of arrival in the host family, and supplement the orientation program as directed if an au pair missed any portion of the formal orientation program. In cases where the Community Counselor is not available to meet above requirement in the time frame required due to personal conflicts, the Community Counselor is to have the covering Community Counselor meet this requirement. 6. Perform a formal face-to-face assessment in the home with the host family and au pair within two weeks of the au pair's arrival and more frequently if additional meetings are called for, that will facilitate the adjustment of both the host family and the au pair to each other and of the au pair to her new community. In the course thereof, the Community Counselor will observe the au pair's relationship to the host family (both parents and children), assess child care responsibilities, reconfirm program regulations (hours, etc.), provide information on course offerings for the au pair and offer assistance and direction on class registration, and discuss cross cultural adaptation issues. In cases where the Community Counselor is not available to meet above requirement in the time frame required due to personal conflicts, the Community Counselor is to have the covering Community Counselor meet this requirement. If a host family relocates to a new home during the placement period, conduct a face-to-face in-home visit with the host family and the au pair within two weeks of the move. During the visit, view the au pair's private bedroom to ensure it is appropriate and meets local fire code standards. 7. At a minimum, have an individual two-way exchange with each au pair and one host parent on a monthly basis. Contact with au pairs rematching into a family and/or host families entering a placement following a match break must take place a minimum of twice per month for the first two months (in addition to the 48 hour and new match assessment). At three, six, and nine months into the placement, the monthly contact with the au pair is to include a "regulation check-in" to confirm compliance and provide opportunity to correct matters of non-compliance. 8. Coordinate and host an annual Host Family Day. The day may be offered in two segments at different times and must include a) cultural adaptation segment or discussion group, and b) a host family event or gathering to allow more interaction among host families. 9. Inform a regional program manager immediately of any critical situations either within office hours or outside of office hours by calling the 800 number. APIA will provide support and assistance to help resolve critical matters and handle reporting to Department of State as required. 10. Provide guidance to ensure that au pairs learn about the community where they reside, provide an opportunity for each au pair to meet others within the community, and provide the information and guidance necessary to enable au pairs to select and register for educational classes. 11. Maintain a list of educational institutions in the community and a record of the educational courses completed by each au pair during the course of her 12-month stay. In instances where the au pair is rematching out of the cluster, the Community Counselor transfers the educational documents and other related files to the Community Counselor of the cluster the au pair is transferring to. 12. In the event of an emergency, a situation where the host family is not prepared to provide accommodations, or when APIA has deemed the host family must not continue housing an au pair, the Community Counselor must provide interim room and board or find housing in the cluster community that APIA deems appropriate. The name, physical address, and telephone number of where the au pair resides must be submitted to APIA's regional program manager. 13. Complete a three month training course when first engaged, and annual training sessions as stipulated. 14. Abide by the following reporting requirements and maintain contact log and reports in data management system (Field Point): Submit host family interview reports within 24 hours of conducting the interview and interview to take place not later than 14 days prior to arrival of an au pair in the home. Submit match assessment reports within one week of the meeting. Submit all required reports and document all contact with host families and au pairs in APIA's data management system (Field Point) at the time the contact takes place. Submit completed Quarterly Cluster Summary report within 2 weeks following the end of each quarter. Log information about the educational course the au pair is taking and upload education documents into APIA's data management system as instructed (Field Point). Provide APIA, when requested, with an updated list of compliant educational options in the cluster community that is made available to au pair(s) before they arrive. Bring to the attention of a regional program manager any instance of non-compliance with the federal regulations and/or program policies. Report immediately to a regional program manager any unusual or serious situations or incidents involving either the au pair or the host family. Submit the name, address, and telephone contact number for any au pair residing in a location other than with the host family. 15. Retain: Proof of education documents and other documentation related to each au pair in the cluster for three years following the au pair's departure from the program. All documentation related to each host family in the cluster for three years following the host family's departure from the program. Forward all documentation related to a host family or au pair who is relocating to a new cluster; forward documentation to APIA office upon request. 16. Market the APIA program in the cluster community through a variety of activities: Promptly contact families expressing interest in the program and log contact activity in APIA's data management system (Field Point). Encourage participation by conducting a face-to-face information session with prospective families before they submit their application. Spread word about the program in your cluster community by: speaking with friends, colleagues, and seeking out opportunities to meet with prospective families; look for marketing event opportunities and represent APIA at the marketing event; ask for referrals; promote APIA through social media platforms and look for possible corporate partner opportunities. Assist families who have applied with the selection of their au pair. 17. Respond in a timely manner to customers and fellow work colleagues. When first joining APIA, it is expected that every effort will be made to meet face-to-face, within 30 days of starting the position . click apply for full job details
H-E-B needs energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first. As a Food Service Representative, you'll provide a well-stocked, well-maintained department while providing superior customer service. You'll prepare, package, and merchandise fresh product on a daily basis while maintaining all department and food safety / sanitation standards. Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources People drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company. Do you have a: HEART FOR PEOPLE commitment to work hard to make sure People come first? HEAD FOR BUSINESS a strong sense of how what you do affects our Customers and our success? PASSION FOR RESULTS initiative to step up and do what needs doing? We are looking for: - a high school diploma - communication and interpersonal skills; ability to work in a fast-paced environment What is the work? Customer Service: - Provides superior customer service - Takes orders from customers by telephone or in person - Answers customer questions regarding products; assists them with selections Food Service / Production: - Prepares, packages, and merchandises fresh product effectively - Slices, packages, labels, rotates, and culls products for poor quality - Assists in technical areas as needed (e.g., basic set-up and clean-up processes) Sales: - Uses suggestive selling techniques and basic product knowledge to meet customer needs and build department sales Food Safety: - Cleans and sanitizes display cases - Operates / maintains equipment properly - Complies with H-E-B food safety and sanitation standards - Complies with department / Store operating procedures Additional Department-Specific Responsibilities: BAKERY: - Records production and shrink to aid in production planning - Assists in technical areas as needed (e.g., baking, frying, and decorating) - Culls bakery products for poor quality, expiration dates DELI: - Takes care of service counter Customers - Uses ordering system applications - Uses Fresh Production Planner - Performs inventory management processes (MSI, PAW) as required - If applicable, ensures catering orders are prepared and ready in time for Customer pickup - Performs all sanitation and maintenance tasks for Deli slicers PREPARED FOODS: - Serves / packages products at customer's request - Educates customers on preparation / reheating instructions of prepared foods - Prepackages condiments (sauces, dressings) for prepared food items - Cuts, slices, dices, chops, food in preparation for chef What is your background? - Minimum age 18 (mandatory) - High school diploma, or equivalent - Completion of Company Orientation, and food safety and sanitation training upon hire Do you have what it takes to be a fit as an H-E-B Food Service Representative? - Knowledge of computer systems and equipment (e.g., PC, symbol, scales, label machine) - Strong customer service skills - Communication and interpersonal skills - Reading and writing skills - Planning and organizing skills Can you - Function in a fast-paced, retail environment, in detailed and precise tasks - Work with Customers, staying attentive to their needs - Perform the following, based on your Department? Bakery: - Constantly reach at waist, grasp - Frequently stand, walk, reach at shoulder, bend - Occasionally sit, reach overhead, reach at knee, reach at floor, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements, shoulder abduction - Occasionally be exposed to wet, cold, hot conditions, loud noise - Demonstrate the ability to lift 50 lbs, and manage in excess of 70 lbs Deli: - Constantly reach at waist, grasp - Frequently stand, walk, stoop - Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements - Occasionally be exposed to wet, cold, hot conditions, loud noise - Demonstrate the ability to lift 55 lbs, and manage in excess of 65 lbs While there may be exceptions, the measurements noted are generally defined as Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager. 08-2021
Mar 29, 2024
Full time
H-E-B needs energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first. As a Food Service Representative, you'll provide a well-stocked, well-maintained department while providing superior customer service. You'll prepare, package, and merchandise fresh product on a daily basis while maintaining all department and food safety / sanitation standards. Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources People drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company. Do you have a: HEART FOR PEOPLE commitment to work hard to make sure People come first? HEAD FOR BUSINESS a strong sense of how what you do affects our Customers and our success? PASSION FOR RESULTS initiative to step up and do what needs doing? We are looking for: - a high school diploma - communication and interpersonal skills; ability to work in a fast-paced environment What is the work? Customer Service: - Provides superior customer service - Takes orders from customers by telephone or in person - Answers customer questions regarding products; assists them with selections Food Service / Production: - Prepares, packages, and merchandises fresh product effectively - Slices, packages, labels, rotates, and culls products for poor quality - Assists in technical areas as needed (e.g., basic set-up and clean-up processes) Sales: - Uses suggestive selling techniques and basic product knowledge to meet customer needs and build department sales Food Safety: - Cleans and sanitizes display cases - Operates / maintains equipment properly - Complies with H-E-B food safety and sanitation standards - Complies with department / Store operating procedures Additional Department-Specific Responsibilities: BAKERY: - Records production and shrink to aid in production planning - Assists in technical areas as needed (e.g., baking, frying, and decorating) - Culls bakery products for poor quality, expiration dates DELI: - Takes care of service counter Customers - Uses ordering system applications - Uses Fresh Production Planner - Performs inventory management processes (MSI, PAW) as required - If applicable, ensures catering orders are prepared and ready in time for Customer pickup - Performs all sanitation and maintenance tasks for Deli slicers PREPARED FOODS: - Serves / packages products at customer's request - Educates customers on preparation / reheating instructions of prepared foods - Prepackages condiments (sauces, dressings) for prepared food items - Cuts, slices, dices, chops, food in preparation for chef What is your background? - Minimum age 18 (mandatory) - High school diploma, or equivalent - Completion of Company Orientation, and food safety and sanitation training upon hire Do you have what it takes to be a fit as an H-E-B Food Service Representative? - Knowledge of computer systems and equipment (e.g., PC, symbol, scales, label machine) - Strong customer service skills - Communication and interpersonal skills - Reading and writing skills - Planning and organizing skills Can you - Function in a fast-paced, retail environment, in detailed and precise tasks - Work with Customers, staying attentive to their needs - Perform the following, based on your Department? Bakery: - Constantly reach at waist, grasp - Frequently stand, walk, reach at shoulder, bend - Occasionally sit, reach overhead, reach at knee, reach at floor, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements, shoulder abduction - Occasionally be exposed to wet, cold, hot conditions, loud noise - Demonstrate the ability to lift 50 lbs, and manage in excess of 70 lbs Deli: - Constantly reach at waist, grasp - Frequently stand, walk, stoop - Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements - Occasionally be exposed to wet, cold, hot conditions, loud noise - Demonstrate the ability to lift 55 lbs, and manage in excess of 65 lbs While there may be exceptions, the measurements noted are generally defined as Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager. 08-2021
ESSENTIAL FUNCTIONS: Consistently demonstrates superior customer service skills by displaying outlined service behaviors. Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next. Creates an atmosphere of luck and celebrates guest's wins. Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates needs and provides fast, flawless service. Checks for satisfaction and effectively resolves service breakdowns when they exist. Promotes Caesars Rewards programs and card membership. Job Duties:Responsible for maintaining daily procedures regarding Caesars Rewards members and functions, which includes discerning appropriate ID, filing, record keeping and computer coding of teracts with all casino related departments.Promotes positive customer service.Responsible for direct mail inquires to include updating customer account information, but not changing player rating information.Assists with the resolution of player complaints and problems.Has view only access to E-Promo account information.Regular attendance for scheduled work required.Provides Family Style Service at all times.May perform other duties as assigned.Analyzes computer information as it pertains to the structure of the Caesars Rewards Club.Greeting daily Line Runs and Charters while providing Family Style Customer Service.Always visible and available to listen to guests concerns and quickly attempts to remedy the situation.Always is available to assist with other duties when required to do so, or as directed by the supervisor.Minimum Qualifications:High school education or equivalent required.1 year of guest service experience.
Mar 28, 2024
Full time
ESSENTIAL FUNCTIONS: Consistently demonstrates superior customer service skills by displaying outlined service behaviors. Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next. Creates an atmosphere of luck and celebrates guest's wins. Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates needs and provides fast, flawless service. Checks for satisfaction and effectively resolves service breakdowns when they exist. Promotes Caesars Rewards programs and card membership. Job Duties:Responsible for maintaining daily procedures regarding Caesars Rewards members and functions, which includes discerning appropriate ID, filing, record keeping and computer coding of teracts with all casino related departments.Promotes positive customer service.Responsible for direct mail inquires to include updating customer account information, but not changing player rating information.Assists with the resolution of player complaints and problems.Has view only access to E-Promo account information.Regular attendance for scheduled work required.Provides Family Style Service at all times.May perform other duties as assigned.Analyzes computer information as it pertains to the structure of the Caesars Rewards Club.Greeting daily Line Runs and Charters while providing Family Style Customer Service.Always visible and available to listen to guests concerns and quickly attempts to remedy the situation.Always is available to assist with other duties when required to do so, or as directed by the supervisor.Minimum Qualifications:High school education or equivalent required.1 year of guest service experience.
Our company has served working class families since 1951 with life, accident, and supplemental health products to help protect members of labor unions, credit unions, associations, and their families. We are looking for representatives to develop long term relationships with clients and meet them where they are most comfortable: their homes via Zoom Virtual Calls. Our division works with veterans where we pride ourselves on the service we give to those that served our country. First Year Salary Potential - $45k - $70k Daily Responsibilities 100% Remote Maintain your leads Set your appointments by calling clients Attend workshop and team meetings for extra product knowledge (weekly) Meet with veterans on zoom to go over benefits Maintain spreadsheet and daily numbers Send follow up emails The successful candidate will have great communication skills (written & verbal), a strong work ethic, a positive mindset, high energy, and great attention to detail. This candidate will have complete ownership of the territories they support and have common sense in everyday business functions. We look for sales experience, customer service experience and leadership skills. Our Parent Company: Globe Life Benefits Overview: One on one mentorship for leaders Virtual workshops and trainings Work From Home Flexible Schedule Vested Renewals for life Free Leads Exclusive Leads Weekly Pay + Bonuses Life insurance policy for self, including ADB Medical insurance reimbursement Incentive trips All Interviews are done by zoom. Watch company overview and check us out. AO Globe Life This position is a commission base 1099 independent contractor position
Apr 19, 2024
Our company has served working class families since 1951 with life, accident, and supplemental health products to help protect members of labor unions, credit unions, associations, and their families. We are looking for representatives to develop long term relationships with clients and meet them where they are most comfortable: their homes via Zoom Virtual Calls. Our division works with veterans where we pride ourselves on the service we give to those that served our country. First Year Salary Potential - $45k - $70k Daily Responsibilities 100% Remote Maintain your leads Set your appointments by calling clients Attend workshop and team meetings for extra product knowledge (weekly) Meet with veterans on zoom to go over benefits Maintain spreadsheet and daily numbers Send follow up emails The successful candidate will have great communication skills (written & verbal), a strong work ethic, a positive mindset, high energy, and great attention to detail. This candidate will have complete ownership of the territories they support and have common sense in everyday business functions. We look for sales experience, customer service experience and leadership skills. Our Parent Company: Globe Life Benefits Overview: One on one mentorship for leaders Virtual workshops and trainings Work From Home Flexible Schedule Vested Renewals for life Free Leads Exclusive Leads Weekly Pay + Bonuses Life insurance policy for self, including ADB Medical insurance reimbursement Incentive trips All Interviews are done by zoom. Watch company overview and check us out. AO Globe Life This position is a commission base 1099 independent contractor position
H-E-B is one of the largest, independently owned food retailers in the nation, operating over 400 stores throughout Texas and Mexico, with annual sales generating over $31.3 billion. H-E-B needs energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first. As a Production Representative, you'll provide our Customers with fresh, made in store product, like salads, sandwiches, and pizzas, and maintain department and food safety / sanitation standards. Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner- owned' means our most important resources People drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company. Do you have a: HEART FOR PEOPLE willingness to deliver fast, fresh, and friendly customer service and teamwork with a great attitude? HEAD FOR BUSINESS commitment to using and improving your culinary skills? PASSION FOR RESULTS drive to support your Team's focus on excellence and customer satisfaction? We are looking for: - culinary training / work experience and food preparation experience (preferred) - communication and interpersonal skills - ability to work in a fast-paced environment What is the work? Production / Food Service: - Cuts, slices, dices, chops, food for recipe preparation; preps in accordance with recipe specifications and SOPs - Packages, labels, stock, rotate made in store products - Completes tasks at assigned workstation - Assists in multiple food preparation areas - Assists in technical areas and with catering orders, as needed - Performs other duties as needed Food Safety / Sanitation: - Complies with H-E-B food safety and sanitation standards - Properly handles / maintains temperature integrity of all ingredients, product, and equipment operation - Maintains sanitation in food preparation areas - Properly handles, operates, and maintains equipment - Performs as a team member to help ensure a safe, clean, productive operation Customer Service: - Provides internal customer service - Assists Customers as needed What is your background? - Minimum age 18 (mandatory) - High school diploma, or equivalent - Experience in food preparation and equipment (preferred) - Related experience (preferred) - Culinary certification, or equivalent combination of culinary training / work experience (preferred) Do you have what it takes to be a fit as an H-E-B Production Representative? - Culinary knowledge - Understanding of nutritional values and ingredients - Communication and interpersonal skills - Reading and writing skills - Ability to execute high-volume production - Ability to keep open availability to accommodate rotating shifts including frequent evenings, weekends, and holidays Can you - Function in a fast-paced, retail environment - Work extended hours and / or rotating schedules - Safely maneuver around moving mechanical parts - Constantly stand, walk, reach at waist, grasp - Frequently be exposed to fumes or airborne particles, and toxic or caustic materials - Occasionally walk, reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, pivot, twist, push / pull with arms, pinch, perform fine motor movements, shoulder circumduction - Occasionally be exposed to wet, cold, heat, ambient temperatures, and loud noise - Demonstrate the ability to lift 55 lbs, and manage in excess of 80 lbs with a team lift While there may be exceptions, the measurements noted are generally defined as Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager. 08-2021
Apr 19, 2024
Full time
H-E-B is one of the largest, independently owned food retailers in the nation, operating over 400 stores throughout Texas and Mexico, with annual sales generating over $31.3 billion. H-E-B needs energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first. As a Production Representative, you'll provide our Customers with fresh, made in store product, like salads, sandwiches, and pizzas, and maintain department and food safety / sanitation standards. Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner- owned' means our most important resources People drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company. Do you have a: HEART FOR PEOPLE willingness to deliver fast, fresh, and friendly customer service and teamwork with a great attitude? HEAD FOR BUSINESS commitment to using and improving your culinary skills? PASSION FOR RESULTS drive to support your Team's focus on excellence and customer satisfaction? We are looking for: - culinary training / work experience and food preparation experience (preferred) - communication and interpersonal skills - ability to work in a fast-paced environment What is the work? Production / Food Service: - Cuts, slices, dices, chops, food for recipe preparation; preps in accordance with recipe specifications and SOPs - Packages, labels, stock, rotate made in store products - Completes tasks at assigned workstation - Assists in multiple food preparation areas - Assists in technical areas and with catering orders, as needed - Performs other duties as needed Food Safety / Sanitation: - Complies with H-E-B food safety and sanitation standards - Properly handles / maintains temperature integrity of all ingredients, product, and equipment operation - Maintains sanitation in food preparation areas - Properly handles, operates, and maintains equipment - Performs as a team member to help ensure a safe, clean, productive operation Customer Service: - Provides internal customer service - Assists Customers as needed What is your background? - Minimum age 18 (mandatory) - High school diploma, or equivalent - Experience in food preparation and equipment (preferred) - Related experience (preferred) - Culinary certification, or equivalent combination of culinary training / work experience (preferred) Do you have what it takes to be a fit as an H-E-B Production Representative? - Culinary knowledge - Understanding of nutritional values and ingredients - Communication and interpersonal skills - Reading and writing skills - Ability to execute high-volume production - Ability to keep open availability to accommodate rotating shifts including frequent evenings, weekends, and holidays Can you - Function in a fast-paced, retail environment - Work extended hours and / or rotating schedules - Safely maneuver around moving mechanical parts - Constantly stand, walk, reach at waist, grasp - Frequently be exposed to fumes or airborne particles, and toxic or caustic materials - Occasionally walk, reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, pivot, twist, push / pull with arms, pinch, perform fine motor movements, shoulder circumduction - Occasionally be exposed to wet, cold, heat, ambient temperatures, and loud noise - Demonstrate the ability to lift 55 lbs, and manage in excess of 80 lbs with a team lift While there may be exceptions, the measurements noted are generally defined as Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager. 08-2021
Compass Corporate Position Title: title Pay Grade: payGrade_obj Salary: $105000 - $115000 / year Other Forms of Compensation: A family of companies and experiences As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. If you've been hungry and away from home, chances are you've tasted Compass Group's delicious food and experienced our outstanding service. Our 225,000 associates work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states. Our reach is constantly expanding to shape the industry and create new opportunities for innovation. Join the Compass family today! great people. great services. great results. Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar. This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the 'job search' in MyOpportunity to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email then you can check the status under Careers in MyOpportunity by clicking on 'referral tracking.' For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email . Click here to view the step-by-step instructions to refer a friend to this position. Job Summary Working as a District Manager (DM), you will lead a cross-functional team and manage multiple accounts within your territory. You will provide overall planning and direction to achieve operations and financial goals, align with all applicable regulations, maintain strong client relationships, and ensure we continuously support our communities in our dynamic environment. Key Responsibilities: Leads, manages, and encourages a complementary team of Resident District Managers and/or Directors of Dining Services, and their teams, to provide outstanding service Drives and develops self and team towards building positive relationships with client(s) and achievement of critical metrics (profitability, safety, engagement, etc.) May serve on the regional leadership team; participates in ongoing conversations with peers to share best practices, mitigate risks, champion diversity, and build community Leads accounts in territory, ensuring decisions are weighed for risk/reward and short/long term implications Supports senior leadership in setting the cultural tone in district and region; meets regularly with team and partners to ensure full visibility, understanding, safety, and accountability Serves as representative/brand ambassador of territory; attends client and community engagement events Collaborates with the Sales, Retention, and Finance teams on sales proforma and proposal development; participates in full sales and retention process Collaborates with partners to support district needs and solves problems by thinking through all angles and downstream impacts Ensures compliance with regional, state, and local policies governing meal and retail programs, along with safety and QA requirements; conducts audits and offers solutions for improvement Champions development, performance evaluations, succession planning, and building single- and multi-unit management skills such as a full understanding of all roles within operation; support team with tools and systems Owns financial results/P&L for districts in the territory, and works with leadership to ensure accuracy in reporting, forecasting, and budgeting Completes required reports on time as outlined by policy Ensures consistent and fair administration of all policies and procedures Required Qualifications: Bachelor's degree from an accredited college or university, or five (5) years progressive experience in multi-unit food service, hospitality management, plant operations management, environmental services, laundry, or other Support Services areas in lieu of degree Preferred Qualifications: Strong background in a leadership role with exposure to contract/budget management, customer service, people development, food services, negotiations, etc. Has a consistent track record and knowledge of growing a business, along with proven business and financial proficiencies. Has the ability to think quickly, analytically, strategically, and accurately Shows expert client relationship, influencing, presentation, listening, and communications (written and verbal) skills Champions the inclusive approach, and is proactive, positive, professional, flexible, and resilient Demonstrates initiative, ownership, multitasking, prioritization, and organization skills Proficient in the use of Microsoft Suite Extensive travel is required in this position Apply to Compass Group today! Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Compass Corporate maintains a drug-free workplace. Applications are accepted on an ongoing basis. Associates at Corporate are offered many fantastic benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Paid Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Req ID: Compass Corporate STEPHANIE FREER req_classification
Apr 19, 2024
Full time
Compass Corporate Position Title: title Pay Grade: payGrade_obj Salary: $105000 - $115000 / year Other Forms of Compensation: A family of companies and experiences As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. If you've been hungry and away from home, chances are you've tasted Compass Group's delicious food and experienced our outstanding service. Our 225,000 associates work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states. Our reach is constantly expanding to shape the industry and create new opportunities for innovation. Join the Compass family today! great people. great services. great results. Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar. This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the 'job search' in MyOpportunity to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email then you can check the status under Careers in MyOpportunity by clicking on 'referral tracking.' For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email . Click here to view the step-by-step instructions to refer a friend to this position. Job Summary Working as a District Manager (DM), you will lead a cross-functional team and manage multiple accounts within your territory. You will provide overall planning and direction to achieve operations and financial goals, align with all applicable regulations, maintain strong client relationships, and ensure we continuously support our communities in our dynamic environment. Key Responsibilities: Leads, manages, and encourages a complementary team of Resident District Managers and/or Directors of Dining Services, and their teams, to provide outstanding service Drives and develops self and team towards building positive relationships with client(s) and achievement of critical metrics (profitability, safety, engagement, etc.) May serve on the regional leadership team; participates in ongoing conversations with peers to share best practices, mitigate risks, champion diversity, and build community Leads accounts in territory, ensuring decisions are weighed for risk/reward and short/long term implications Supports senior leadership in setting the cultural tone in district and region; meets regularly with team and partners to ensure full visibility, understanding, safety, and accountability Serves as representative/brand ambassador of territory; attends client and community engagement events Collaborates with the Sales, Retention, and Finance teams on sales proforma and proposal development; participates in full sales and retention process Collaborates with partners to support district needs and solves problems by thinking through all angles and downstream impacts Ensures compliance with regional, state, and local policies governing meal and retail programs, along with safety and QA requirements; conducts audits and offers solutions for improvement Champions development, performance evaluations, succession planning, and building single- and multi-unit management skills such as a full understanding of all roles within operation; support team with tools and systems Owns financial results/P&L for districts in the territory, and works with leadership to ensure accuracy in reporting, forecasting, and budgeting Completes required reports on time as outlined by policy Ensures consistent and fair administration of all policies and procedures Required Qualifications: Bachelor's degree from an accredited college or university, or five (5) years progressive experience in multi-unit food service, hospitality management, plant operations management, environmental services, laundry, or other Support Services areas in lieu of degree Preferred Qualifications: Strong background in a leadership role with exposure to contract/budget management, customer service, people development, food services, negotiations, etc. Has a consistent track record and knowledge of growing a business, along with proven business and financial proficiencies. Has the ability to think quickly, analytically, strategically, and accurately Shows expert client relationship, influencing, presentation, listening, and communications (written and verbal) skills Champions the inclusive approach, and is proactive, positive, professional, flexible, and resilient Demonstrates initiative, ownership, multitasking, prioritization, and organization skills Proficient in the use of Microsoft Suite Extensive travel is required in this position Apply to Compass Group today! Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Compass Corporate maintains a drug-free workplace. Applications are accepted on an ongoing basis. Associates at Corporate are offered many fantastic benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Paid Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Req ID: Compass Corporate STEPHANIE FREER req_classification
Bon Appetit Position Title: Resident District Manager Salary: 115,000-125,000 Our Passion is Food! At Bon Appetit Management Company we are committed to two things, great food and outstanding service! At Bon Appetit you won't find our managers referring to a corporate recipe book or our chefs microwaving the lunch special. We do not have standardized recipes or central commissaries, instead, our chefs and managers are expected to stay abreast of current culinary trends and bring cutting edge food into their cafes. We are a restaurant company that operates in contract food service. That means you will have the freedom to be creative, take risks, and truly shine. We are committed to our staff growing, trying new things, and learning all that they can. Our rapid growth and breadth of accounts translates into exciting opportunities for our people! Job Summary Working as a Resident District Manager (RDM), you will manage a large multi-unit dining account. You will serve as our point of contact for the client as well as lead the team within the account and manage the overall operation. You will provide planning and direction within your account to achieve operational and financial goals in a dynamic environment. You will also maintain strong client relationships and work to fulfill our mission to feed kids. Key Responsibilities: Leads, manages, and inspires a diverse team at a large account, with the goal of providing top-notch service to the client, students, and community Drives and develops self and team at the account towards building strong relationships with the client(s) and achievement of key performance indicators (profitability, safety, employee engagement, etc.) May serve on district leadership team, and participates in ongoing conversations with peers to share best practices, mitigate risks, champion diversity, and build community Ensures decisions are weighed for risk/reward and short/long term implications while gathering input from the team and partners Fosters a culture of transparency, understanding, education, safety, and accountability at the account Serves as the representative/brand ambassador of the Chartwells team within the district and community; attends key client and community events Ensures client needs are met or exceeded, we retain the account, find cross-sell opportunities, and assist in rebid process as directed Supports functional areas of operation, including but not limited to safety, marketing, nutrition and culinary Ensures adherence to local, state, federal and company policies, and conducts unit audits to ensure conformance for key areas (e.g. food storage, sanitation) Maintains compliance with USDA regulations and guidance for all applicable meal and retail programs, along with completing all required reporting on time Champions development within the account; conducts performance evaluations, along with succession planning for the account; has full understanding of all roles within operation Owns the financial results for the account, and works with leadership to ensure accuracy for reporting, forecasting, and budgeting processes Ensures consistent and fair administration of al policies and procedures Required Qualifications: Educational minimum and work experience per USDA Professional Standards for the account(s) Preferred Qualifications: Bachelor's degree and minimum of three (3) years of management experience, preferably in foodservice, hospitality management, plant operations management, environmental services, laundry, or other Support Services area Is well-versed in all aspects of foodservice management with a proven track record of success Has proven track record of leading a business and a team, strong customer service, and good business and financial acumen Demonstrates strong initiative, critical thinking, ownership, communications (listening, written, and verbal), multi-tasking, prioritization, and organization skills Champions the inclusion mindset, and is proactive, positive, professional, and resilient Excellent computer skills and proficiency with Microsoft Office suite and POS software Occasional travel required in this position Apply to Bon Appetit today! Bon Appetit is a member of Compass Group USA. Click here to Learn More about the Compass Story Associates at Bon Appetit are offered many fantastic benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Paid Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Applications are accepted on an ongoing basis. Bon Appetit maintains a drug-free workplace. Req ID: Bon Appetit BRYAN GONI
Apr 19, 2024
Full time
Bon Appetit Position Title: Resident District Manager Salary: 115,000-125,000 Our Passion is Food! At Bon Appetit Management Company we are committed to two things, great food and outstanding service! At Bon Appetit you won't find our managers referring to a corporate recipe book or our chefs microwaving the lunch special. We do not have standardized recipes or central commissaries, instead, our chefs and managers are expected to stay abreast of current culinary trends and bring cutting edge food into their cafes. We are a restaurant company that operates in contract food service. That means you will have the freedom to be creative, take risks, and truly shine. We are committed to our staff growing, trying new things, and learning all that they can. Our rapid growth and breadth of accounts translates into exciting opportunities for our people! Job Summary Working as a Resident District Manager (RDM), you will manage a large multi-unit dining account. You will serve as our point of contact for the client as well as lead the team within the account and manage the overall operation. You will provide planning and direction within your account to achieve operational and financial goals in a dynamic environment. You will also maintain strong client relationships and work to fulfill our mission to feed kids. Key Responsibilities: Leads, manages, and inspires a diverse team at a large account, with the goal of providing top-notch service to the client, students, and community Drives and develops self and team at the account towards building strong relationships with the client(s) and achievement of key performance indicators (profitability, safety, employee engagement, etc.) May serve on district leadership team, and participates in ongoing conversations with peers to share best practices, mitigate risks, champion diversity, and build community Ensures decisions are weighed for risk/reward and short/long term implications while gathering input from the team and partners Fosters a culture of transparency, understanding, education, safety, and accountability at the account Serves as the representative/brand ambassador of the Chartwells team within the district and community; attends key client and community events Ensures client needs are met or exceeded, we retain the account, find cross-sell opportunities, and assist in rebid process as directed Supports functional areas of operation, including but not limited to safety, marketing, nutrition and culinary Ensures adherence to local, state, federal and company policies, and conducts unit audits to ensure conformance for key areas (e.g. food storage, sanitation) Maintains compliance with USDA regulations and guidance for all applicable meal and retail programs, along with completing all required reporting on time Champions development within the account; conducts performance evaluations, along with succession planning for the account; has full understanding of all roles within operation Owns the financial results for the account, and works with leadership to ensure accuracy for reporting, forecasting, and budgeting processes Ensures consistent and fair administration of al policies and procedures Required Qualifications: Educational minimum and work experience per USDA Professional Standards for the account(s) Preferred Qualifications: Bachelor's degree and minimum of three (3) years of management experience, preferably in foodservice, hospitality management, plant operations management, environmental services, laundry, or other Support Services area Is well-versed in all aspects of foodservice management with a proven track record of success Has proven track record of leading a business and a team, strong customer service, and good business and financial acumen Demonstrates strong initiative, critical thinking, ownership, communications (listening, written, and verbal), multi-tasking, prioritization, and organization skills Champions the inclusion mindset, and is proactive, positive, professional, and resilient Excellent computer skills and proficiency with Microsoft Office suite and POS software Occasional travel required in this position Apply to Bon Appetit today! Bon Appetit is a member of Compass Group USA. Click here to Learn More about the Compass Story Associates at Bon Appetit are offered many fantastic benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Paid Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Applications are accepted on an ongoing basis. Bon Appetit maintains a drug-free workplace. Req ID: Bon Appetit BRYAN GONI
ESSENTIAL JOB FUNCTIONS: Deals the games in accordance with company policies and procedures and applicable gaming regulations Protects and controls the game Interacts with guests, delivering the highest level of customer service Notifies supervisor or shift manager of any issues or irregularities Exchanges currency for gaming chips; accurately pays or collects bets Performs other duties as assigned Game knowledge must include Craps and Pitch. EDUCATION and/or EXPERIENCE: High School diploma or equivalent (GED) required 1 year dealing experience or successful completion of an approved course of study in Table Games Must be able to obtain a MS Gaming permit Proven knowledge in, and ability to deal assigned games; lengths of experience must be commensurate with the level of skill required for the specific game Must be able to speak, read, and write in English Must be 21 years of age or olderLANGUAGE SKILLS: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Must be able to respond to visual and aural cues.REASONING ABILITY: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.PHYSICAL DEMANDS:The physical demands described here are representatives of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to maneuver to all areas of the casino. Must be able to stand for the majority of assigned shift. Must be able to reach in front of body, grip and hold item Must be able to work in an noise-filled environment where smoking is permitted
Apr 19, 2024
Full time
ESSENTIAL JOB FUNCTIONS: Deals the games in accordance with company policies and procedures and applicable gaming regulations Protects and controls the game Interacts with guests, delivering the highest level of customer service Notifies supervisor or shift manager of any issues or irregularities Exchanges currency for gaming chips; accurately pays or collects bets Performs other duties as assigned Game knowledge must include Craps and Pitch. EDUCATION and/or EXPERIENCE: High School diploma or equivalent (GED) required 1 year dealing experience or successful completion of an approved course of study in Table Games Must be able to obtain a MS Gaming permit Proven knowledge in, and ability to deal assigned games; lengths of experience must be commensurate with the level of skill required for the specific game Must be able to speak, read, and write in English Must be 21 years of age or olderLANGUAGE SKILLS: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Must be able to respond to visual and aural cues.REASONING ABILITY: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.PHYSICAL DEMANDS:The physical demands described here are representatives of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to maneuver to all areas of the casino. Must be able to stand for the majority of assigned shift. Must be able to reach in front of body, grip and hold item Must be able to work in an noise-filled environment where smoking is permitted
ESSENTIAL DUTIES & RESPONSIBILITIES General: Deal with high-volume customer interactions and be consistently outgoing, upbeat, and cheerful. Build guest relations throughout every shift by talking with customers, making them feel welcome and comfortable, and inviting them back. Prepare drinks correctly and promptly for guests at bar and F&B Servers. Sell amenities to guests, accurately ringing orders, taking payments, and making change as necessary. Understand and adhere to established cash handling procedures and policies. Assist with cleaning the bar area and with inventory. Appropriately use all bar equipment and cash handling systems. Have knowledge of guest alcohol limitations and company policy and procedure regarding limitations. Have complete knowledge of all casino events and promotional activities, and assist as needed. Keep work area in a clean and orderly manner. Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same. Handle routine customer complaints and incidents, and exhibit the appropriate discretion to identify situations requiring the attention of supervisory personnel - seek to resolve all situations in a manner that maintains positive guest relationships. Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change. Assist in maintaining a spotless casino by disposing of any cups, glasses, bottles, or other items left on the floor by guests. Perform other duties as assigned or reasonably requested by any member of management. Operating Principles: Ensure at all times operating principles are being adhered to: Clean - Keep all areas clean and pristine; Safe - Follow all safety policies and procedures; Friendly - Use customer courtesy skills of Family Style Service to provide superior guest service; Fun - Be interactive with all internal and external guests while maintaining professional standards. Tools and Technology: Computer station, MICROS cash register system; Serving trays and cash caddy; beverage dispensers; blender; ice cart/tub; hand dolly; cleaning materials; wet mops and brooms. Licensure: Must be able to obtain and maintain a 1055 Slot/Cardroom/Pari-Mutuel Individual Combo Slot License. Must be at least 21 years of age. No tax returns are required for this position. QUALIFICATIONS Experience: A high school diploma or GED equivalent is preferred. Knowledge: Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Knowledge of gaming laws and regulations. Skills: Managing one's own time and the time of others. Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Adjusting actions in relation to others' actions. Actively looking for ways to help people. PHYSICAL DEMANDS AND WORK ENVIRONMENTThe physical demands and work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Physical Demands: Required to stand and walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk and hear. Frequently required to bend or stoop and to lift up to 25 pounds, including lifting overhead. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work Environment: A casino environment exposed to bright flashing lights, noise, smoke and varied temperatures. Use of elevator and stairs. May also work in a banquet/showroom environment with varied noise levels and temperatures, wet areas, and exposure to low-level lights.
Apr 19, 2024
Full time
ESSENTIAL DUTIES & RESPONSIBILITIES General: Deal with high-volume customer interactions and be consistently outgoing, upbeat, and cheerful. Build guest relations throughout every shift by talking with customers, making them feel welcome and comfortable, and inviting them back. Prepare drinks correctly and promptly for guests at bar and F&B Servers. Sell amenities to guests, accurately ringing orders, taking payments, and making change as necessary. Understand and adhere to established cash handling procedures and policies. Assist with cleaning the bar area and with inventory. Appropriately use all bar equipment and cash handling systems. Have knowledge of guest alcohol limitations and company policy and procedure regarding limitations. Have complete knowledge of all casino events and promotional activities, and assist as needed. Keep work area in a clean and orderly manner. Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same. Handle routine customer complaints and incidents, and exhibit the appropriate discretion to identify situations requiring the attention of supervisory personnel - seek to resolve all situations in a manner that maintains positive guest relationships. Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change. Assist in maintaining a spotless casino by disposing of any cups, glasses, bottles, or other items left on the floor by guests. Perform other duties as assigned or reasonably requested by any member of management. Operating Principles: Ensure at all times operating principles are being adhered to: Clean - Keep all areas clean and pristine; Safe - Follow all safety policies and procedures; Friendly - Use customer courtesy skills of Family Style Service to provide superior guest service; Fun - Be interactive with all internal and external guests while maintaining professional standards. Tools and Technology: Computer station, MICROS cash register system; Serving trays and cash caddy; beverage dispensers; blender; ice cart/tub; hand dolly; cleaning materials; wet mops and brooms. Licensure: Must be able to obtain and maintain a 1055 Slot/Cardroom/Pari-Mutuel Individual Combo Slot License. Must be at least 21 years of age. No tax returns are required for this position. QUALIFICATIONS Experience: A high school diploma or GED equivalent is preferred. Knowledge: Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Knowledge of gaming laws and regulations. Skills: Managing one's own time and the time of others. Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Adjusting actions in relation to others' actions. Actively looking for ways to help people. PHYSICAL DEMANDS AND WORK ENVIRONMENTThe physical demands and work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Physical Demands: Required to stand and walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk and hear. Frequently required to bend or stoop and to lift up to 25 pounds, including lifting overhead. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work Environment: A casino environment exposed to bright flashing lights, noise, smoke and varied temperatures. Use of elevator and stairs. May also work in a banquet/showroom environment with varied noise levels and temperatures, wet areas, and exposure to low-level lights.
POSITION SUMMARYResponsible for food production in the assigned venue. Safely prepares food items, following menu specifications and standard recipes, for service to guests. Must strive for picture perfect plate presentation, guest interaction, ensures freshness of food offerings. RESPONSIBILITIES The Cook II must be proficient in all functions and requirements of the Cook I position. Prepares all food items according to standard recipes and menu to ensure consistency of product to the guest. Prepares meats and fish dishes to correct serving temperatures. Provides clear direction, instruction, and guidance to Cook I employees. Organizes and prioritize work load to meet deadlines. Responsible for production of select menu items and ingredients for the assigned restaurant. Actively participates with staff to cook, prepare, dish-up, garnish, and assemble menu items. Adheres to control procedure for food costs and quality. Gathers all necessary items for recipe execution. Maintains open communication with the Cook III's and Venue Chef. Prepares hot and cold sauces, soups, and stews. Prepares quantities based on the direction of the Cook III. Interacts with guests in a friendly manner, informs of station offerings. To encourage and abide by all health department codes and hand washing guidelines. Understands and follows all time and temperature control rules. Responsible for interacting with guests, and displaying excellent guest service. Ensure safety and security of employees and guests. Maintains a neat and clean working area. Other duties as assignedMISCELLANEOUS This position reports directly to the Cook III for daily operations. Overall responsible to the Chef/Kitchen Manager. This position does not have any direct reports. Understand and adhere to all Colorado Division of Gaming regulations and any other applicable federal, state, and/or local regulations. Maintaining interpersonal working relationships among all personnel. Oral and written communication skills. Public relations and guest service skills. Displays proper use of all tools and equipment in the kitchen and restaurant area. Following department and company policies and procedures. Through achievement of performance goals and both verbal and documented expectations. By meeting taste and quality expectations set by the Chef. By maintaining a clean and organized station.Keeps menu items fresh in appearance. Through guest service and guest satisfaction programs. Able to accurately perform all assigned job duties in a high-volume, fast-paced environment. Accuracy in completing assigned duties.QUALIFICATIONS Essential Education, Training, and Experience The Cook II must be proficient in all functions and requirements of the Cook I position. Requires reading and writing for recipes and labeling. Previous cooking experience is required. Must complete and pass all required company training programs. Desirable Education, Training, and Experience High school diploma or GED equivalent. Successful completion or enrollment in certified culinary classes. Previous experience working with customers. Knowledge of PPE (Personal Protective Equipment) and sanitation laws. MENTAL AND PHYSICAL DEMANDS & WORK ENVIRONMENT Must be able to work both independently and as a member of a team. Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays. Read, write, and understand simple instructions. Communicate appropriately/effectively with all casino guests and fellow team members. Ability to read, write, speak and understand basic English in order to read recipes and communicate with other team members and guests. The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to successfully perform the essential functions.
Apr 19, 2024
Full time
POSITION SUMMARYResponsible for food production in the assigned venue. Safely prepares food items, following menu specifications and standard recipes, for service to guests. Must strive for picture perfect plate presentation, guest interaction, ensures freshness of food offerings. RESPONSIBILITIES The Cook II must be proficient in all functions and requirements of the Cook I position. Prepares all food items according to standard recipes and menu to ensure consistency of product to the guest. Prepares meats and fish dishes to correct serving temperatures. Provides clear direction, instruction, and guidance to Cook I employees. Organizes and prioritize work load to meet deadlines. Responsible for production of select menu items and ingredients for the assigned restaurant. Actively participates with staff to cook, prepare, dish-up, garnish, and assemble menu items. Adheres to control procedure for food costs and quality. Gathers all necessary items for recipe execution. Maintains open communication with the Cook III's and Venue Chef. Prepares hot and cold sauces, soups, and stews. Prepares quantities based on the direction of the Cook III. Interacts with guests in a friendly manner, informs of station offerings. To encourage and abide by all health department codes and hand washing guidelines. Understands and follows all time and temperature control rules. Responsible for interacting with guests, and displaying excellent guest service. Ensure safety and security of employees and guests. Maintains a neat and clean working area. Other duties as assignedMISCELLANEOUS This position reports directly to the Cook III for daily operations. Overall responsible to the Chef/Kitchen Manager. This position does not have any direct reports. Understand and adhere to all Colorado Division of Gaming regulations and any other applicable federal, state, and/or local regulations. Maintaining interpersonal working relationships among all personnel. Oral and written communication skills. Public relations and guest service skills. Displays proper use of all tools and equipment in the kitchen and restaurant area. Following department and company policies and procedures. Through achievement of performance goals and both verbal and documented expectations. By meeting taste and quality expectations set by the Chef. By maintaining a clean and organized station.Keeps menu items fresh in appearance. Through guest service and guest satisfaction programs. Able to accurately perform all assigned job duties in a high-volume, fast-paced environment. Accuracy in completing assigned duties.QUALIFICATIONS Essential Education, Training, and Experience The Cook II must be proficient in all functions and requirements of the Cook I position. Requires reading and writing for recipes and labeling. Previous cooking experience is required. Must complete and pass all required company training programs. Desirable Education, Training, and Experience High school diploma or GED equivalent. Successful completion or enrollment in certified culinary classes. Previous experience working with customers. Knowledge of PPE (Personal Protective Equipment) and sanitation laws. MENTAL AND PHYSICAL DEMANDS & WORK ENVIRONMENT Must be able to work both independently and as a member of a team. Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays. Read, write, and understand simple instructions. Communicate appropriately/effectively with all casino guests and fellow team members. Ability to read, write, speak and understand basic English in order to read recipes and communicate with other team members and guests. The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to successfully perform the essential functions.
POSITION SUMMARYSafely prepares food items, following menu specifications and standard recipes, for service to guests in all outlets. Must strive for picture perfect plate presentation, guest interaction, ensures freshness of food offerings. RESPONSIBILITIES Prepares all food items according to standard recipes and menu to ensure consistency of product to the guest. Monitors assigned station assists in production of select menu items and ingredients for the station. Actively participates with staff to cook, prepare, dish-up, garnish, and assemble all outlets food. Adheres to control procedure for food costs and quality. Interacts with guests in a friendly manner, informs of station offerings. To encourage and abide by all health department codes and hand washing guidelines. Understands and follows all time and temperature control rules. Ensures all food is properly labeled and stored per departmental guidelines. Utilizes FIFO system when storing goods and menu items. Responsible for interacting with guests, and displaying excellent guest service. Ensure safety and security of employees and guests. Maintains a neat and clean working area. Other duties as assignedMISCELLANEOUS This position reports directly to the Cook III for daily operations. Overall responsible to the Chef/Kitchen Manager. Understand and adhere to all Colorado Division of Gaming regulations and any other applicable federal, state, and/or local regulations. Maintaining interpersonal working relationships among all personnel. Oral and written communication skills. Public relations and guest service skills. Displays proper use of all tools and equipment in the kitchen and restaurant area. Following department and company policies and procedures. Through achievement of performance goals and both verbal and documented expectations. By maintaining a clean and organized station to our guests. Keeps menu items fresh in appearance on the buffet lines. Through guest service and guest satisfaction programs. Able to accurately perform all assigned job duties in a high-volume, fast-paced environment. Accuracy in completing assigned duties.QUALIFICATIONS Essential Education, Training, and Experience Requires reading and writing for recipes and labeling. Must complete and pass all required company training programs. High school diploma or GED equivalent. Previous food & beverage experience in a high volume kitchen. Previous experience working with customers. Knowledge of PPE (Personal Protective Equipment) and sanitation laws. MENTAL AND PHYSICAL DEMANDS & WORK ENVIRONMENT Must be able to work both independently and as a member of a team. Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays. Read, write, and understand simple instructions. Communicate appropriately/effectively with all casino guests and fellow team members. Ability to read, write, speak and understand basic English in order to read recipes and communicate with other team members and guests. The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to successfully perform the essential functions.
Apr 19, 2024
Full time
POSITION SUMMARYSafely prepares food items, following menu specifications and standard recipes, for service to guests in all outlets. Must strive for picture perfect plate presentation, guest interaction, ensures freshness of food offerings. RESPONSIBILITIES Prepares all food items according to standard recipes and menu to ensure consistency of product to the guest. Monitors assigned station assists in production of select menu items and ingredients for the station. Actively participates with staff to cook, prepare, dish-up, garnish, and assemble all outlets food. Adheres to control procedure for food costs and quality. Interacts with guests in a friendly manner, informs of station offerings. To encourage and abide by all health department codes and hand washing guidelines. Understands and follows all time and temperature control rules. Ensures all food is properly labeled and stored per departmental guidelines. Utilizes FIFO system when storing goods and menu items. Responsible for interacting with guests, and displaying excellent guest service. Ensure safety and security of employees and guests. Maintains a neat and clean working area. Other duties as assignedMISCELLANEOUS This position reports directly to the Cook III for daily operations. Overall responsible to the Chef/Kitchen Manager. Understand and adhere to all Colorado Division of Gaming regulations and any other applicable federal, state, and/or local regulations. Maintaining interpersonal working relationships among all personnel. Oral and written communication skills. Public relations and guest service skills. Displays proper use of all tools and equipment in the kitchen and restaurant area. Following department and company policies and procedures. Through achievement of performance goals and both verbal and documented expectations. By maintaining a clean and organized station to our guests. Keeps menu items fresh in appearance on the buffet lines. Through guest service and guest satisfaction programs. Able to accurately perform all assigned job duties in a high-volume, fast-paced environment. Accuracy in completing assigned duties.QUALIFICATIONS Essential Education, Training, and Experience Requires reading and writing for recipes and labeling. Must complete and pass all required company training programs. High school diploma or GED equivalent. Previous food & beverage experience in a high volume kitchen. Previous experience working with customers. Knowledge of PPE (Personal Protective Equipment) and sanitation laws. MENTAL AND PHYSICAL DEMANDS & WORK ENVIRONMENT Must be able to work both independently and as a member of a team. Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays. Read, write, and understand simple instructions. Communicate appropriately/effectively with all casino guests and fellow team members. Ability to read, write, speak and understand basic English in order to read recipes and communicate with other team members and guests. The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to successfully perform the essential functions.
ESSENTIALJOB FUNCTIONS: Takes drink orders, communicates with bartender utilizing the proper calling order, assists in the preparation of drinks and presents drinks to guests. Handles money according to departmental procedure. Provides personalized service and uses guests' name. Resolves service problems according to Service Recovery guidelines. Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos. Actively promotes casino events and programs. ADDITIONALJOB DUTIES: Resolves service problems according to Service Recovery guidelines. Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos. Actively promotes casino events and programs. Maintains a general knowledge of alcohol by brand and cocktails by ingredients. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. Acts as a role model to other employees and always presents oneself as a credit to Harrah's and encourages others to do the same. Other duties as assigned. EDUCATION and/orEXPERIENCE: HighSchool Diploma or GED preferred Must be at least 18 years of age. Previous food and beverage service, preferably in the casino industry or up-scale setting is preferred. Qualifications:QUALIFICATIONS:The requirements listed arerepresentative of the knowledge, skill and/or ability required to fulfill theobligations of this position. Must possess vast knowledge of food and beverages, both alcoholic and non-alcoholic, to include beer, wine and liquor. Must be able to multi-task and work successfully with little to no supervision. Must be able to initiate conversation in a professional, friendly and respectful manner. Must present a professional appearance that guests will find approachable. Must have basic math skills to properly charge and credit various items. Must know or have the ability to learn all casino and hotel services and facilities, special events and player events, and local attractions. Must be able to read, write and speak English. PHYSICAL DEMANDS AND WORK ENVIRONMENT:The physical demandsdescribed here are representative of those that must be met by an employee tosuccessfully perform the essential functions of this job. Reasonable accommodations may be made toenable individuals with disabilities to perform the essential functions. Must be physically mobile with reasonable accommodation Able to respond to visual and auditory cues Able to bend, stoop, and twist when serving cocktails, standing and walking for periods up to 8 hour shifts Able to work in areas containing secondhand smoke, high noise levels and bright lights Must be able to lift up to 20 lbs. (bus tubs with used glassware) Must be able to work at a fast pace and in stressful situations. Must be able to respond to visual and aural cues. Must be able to tolerate working outside in very hot temperatures including but not limited to working the pool area.
Apr 19, 2024
Full time
ESSENTIALJOB FUNCTIONS: Takes drink orders, communicates with bartender utilizing the proper calling order, assists in the preparation of drinks and presents drinks to guests. Handles money according to departmental procedure. Provides personalized service and uses guests' name. Resolves service problems according to Service Recovery guidelines. Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos. Actively promotes casino events and programs. ADDITIONALJOB DUTIES: Resolves service problems according to Service Recovery guidelines. Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos. Actively promotes casino events and programs. Maintains a general knowledge of alcohol by brand and cocktails by ingredients. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. Acts as a role model to other employees and always presents oneself as a credit to Harrah's and encourages others to do the same. Other duties as assigned. EDUCATION and/orEXPERIENCE: HighSchool Diploma or GED preferred Must be at least 18 years of age. Previous food and beverage service, preferably in the casino industry or up-scale setting is preferred. Qualifications:QUALIFICATIONS:The requirements listed arerepresentative of the knowledge, skill and/or ability required to fulfill theobligations of this position. Must possess vast knowledge of food and beverages, both alcoholic and non-alcoholic, to include beer, wine and liquor. Must be able to multi-task and work successfully with little to no supervision. Must be able to initiate conversation in a professional, friendly and respectful manner. Must present a professional appearance that guests will find approachable. Must have basic math skills to properly charge and credit various items. Must know or have the ability to learn all casino and hotel services and facilities, special events and player events, and local attractions. Must be able to read, write and speak English. PHYSICAL DEMANDS AND WORK ENVIRONMENT:The physical demandsdescribed here are representative of those that must be met by an employee tosuccessfully perform the essential functions of this job. Reasonable accommodations may be made toenable individuals with disabilities to perform the essential functions. Must be physically mobile with reasonable accommodation Able to respond to visual and auditory cues Able to bend, stoop, and twist when serving cocktails, standing and walking for periods up to 8 hour shifts Able to work in areas containing secondhand smoke, high noise levels and bright lights Must be able to lift up to 20 lbs. (bus tubs with used glassware) Must be able to work at a fast pace and in stressful situations. Must be able to respond to visual and aural cues. Must be able to tolerate working outside in very hot temperatures including but not limited to working the pool area.