Principle Responsibilities / Position Purpose The Hospitality Merchandiser works in the merchandise sales area of our tap room and acts as the first and last point of contact for our guests. The Hospitality Merchandiser greets and works closely with customers to determine their needs, answer their questions about our products and recommend the right solutions, being able to promptly resolve guest complaints and ensure maximum guest satisfaction. The ideal candidate is friendly, organized, hardworking, reliable, and able to take charge in a fast-paced environment while maintaining a welcoming disposition. "Where the Best Beers Are - Top 20 Brewpubs/Breweries for good beer" - USA Today "25 Breweries to Know" - Draft Magazine "10 Best Breweries to Visit in the South" - First We Feast EXAMPLE OF DUTIES: ESSENTIAL FUNCTIONS Act as a first point of contact for guests visiting our tap room and guide them through the Funky Buddha experience Set a warm, welcoming tone as you greet and guide customers Inform guests of any sales, specials (including limited release beers) or new merchandise offered and assist them with their selections Conduct beer samplings on a regular frequency Act as a source for brewery knowledge for our customers Positively represent Funky Buddha Brewery and its values Maintain front entrance and cleanliness Provide professional and accurate information to guests and coworkers Provide excellent customer service to both walk-in and telephone guests Possess the ability to work with several guests at one time, while maintaining individual customer satisfaction Keep merchandise area and drink cooler displays clean, organized, stocked and visually appealing Use POS to accept cash and credit card payments and keep the cash register totals accurate Execute inventory process as scheduled Reduce loss by maintaining a watchful eye on the merchandise and process accurate transactions Facilitate and help organize brewery tours, as well as set-up and staging of special events Updates job knowledge by participating in staff training opportunities Maintain responsible service of alcohol standards Support FOH side work when needed (example, rolling silverware) This list is not exhaustive and job functions are subject to change to accommodate changing business needs Strong knowledge of restaurant/tap room operations and service procedures. Strong communication and customer service skills. Be able to work in a standing position for long periods of time (up to 8 hours). Be able to reach, bend, stoop and frequently lift up to 25 pounds. Punctual and regular, reliable attendance. Honesty and Integrity. Ability to work quickly, problem solve and think on your feet while maintaining poise in a fast-paced environment. Ability to talk to others to convey information effectively. Positive, infectious attitude and sense of humor. Personable, kind, and customer service oriented. Passion for the service industry, desire to be part of a team and work hard, high level of self-awareness and long-term view of success. Experience with using a POS system. Must be at least 18 years old. Minimum Qualifications One to two years of experience in restaurant environment, preferably in host position. Ability to work nights, weekends, and holidays as needed (must have flexible schedule) Effective communication skills and ability to maintain composure in high stress environment. Commitment to deliver an outstanding customer experience Preferred Qualifications General knowledge and enthusiasm for craft beer PHYSICAL REQUIREMENTS Near Vision Constant Far Vision Constant Hearing Constant Talking Constant Standing Constant Reaching Frequent Grasping Frequent Crouching, Bending, Stooping Frequent Lifting/Carrying up to 25 lbs Frequent Pushing/Pulling Frequent Walking Frequent Computer Use Frequent Sitting Occasional Climbing Stairs Occasional SAFETY REQUIREMENTS OSHA laws require the use of the following Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health or safety: Safety goggles when walking through the Production area Employees will be trained in the proper use and care of assigned PPE. Funky Buddha Brewery provides the required PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly to your manager. ORGANIZATIONAL RELATIONSHIPS No positions directly report to this position. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. QUALIFICATION STANDARDS EDUCATION High School diploma preferred. LICENSES OR CERTIFICATES No special licenses or certificates required. GROOMING All employees must maintain a neat, clean and well-groomed appearance. OTHER Additional language ability preferred. NOTICE: Upon employment, all employees are required to fully comply with Funky Buddha Brewery's rules and regulations for the safe and efficient operation of brewery facilities. Employees who violate these rules and regulations will be subject to disciplinary action, up to and including termination of employment. I HAVE READ AND UNDERSTAND THE POSITION DESCRIPTION INFORMATION AND HEREBY STATE THAT I CAN PERFORM THE ESSENTIAL FUNCTIONS OF THE JOB WITH OR WITHOUT REASONABLE ACCOMMODATION. Funky Buddha is an equal opportunity employer.
Mar 11, 2024
Full time
Principle Responsibilities / Position Purpose The Hospitality Merchandiser works in the merchandise sales area of our tap room and acts as the first and last point of contact for our guests. The Hospitality Merchandiser greets and works closely with customers to determine their needs, answer their questions about our products and recommend the right solutions, being able to promptly resolve guest complaints and ensure maximum guest satisfaction. The ideal candidate is friendly, organized, hardworking, reliable, and able to take charge in a fast-paced environment while maintaining a welcoming disposition. "Where the Best Beers Are - Top 20 Brewpubs/Breweries for good beer" - USA Today "25 Breweries to Know" - Draft Magazine "10 Best Breweries to Visit in the South" - First We Feast EXAMPLE OF DUTIES: ESSENTIAL FUNCTIONS Act as a first point of contact for guests visiting our tap room and guide them through the Funky Buddha experience Set a warm, welcoming tone as you greet and guide customers Inform guests of any sales, specials (including limited release beers) or new merchandise offered and assist them with their selections Conduct beer samplings on a regular frequency Act as a source for brewery knowledge for our customers Positively represent Funky Buddha Brewery and its values Maintain front entrance and cleanliness Provide professional and accurate information to guests and coworkers Provide excellent customer service to both walk-in and telephone guests Possess the ability to work with several guests at one time, while maintaining individual customer satisfaction Keep merchandise area and drink cooler displays clean, organized, stocked and visually appealing Use POS to accept cash and credit card payments and keep the cash register totals accurate Execute inventory process as scheduled Reduce loss by maintaining a watchful eye on the merchandise and process accurate transactions Facilitate and help organize brewery tours, as well as set-up and staging of special events Updates job knowledge by participating in staff training opportunities Maintain responsible service of alcohol standards Support FOH side work when needed (example, rolling silverware) This list is not exhaustive and job functions are subject to change to accommodate changing business needs Strong knowledge of restaurant/tap room operations and service procedures. Strong communication and customer service skills. Be able to work in a standing position for long periods of time (up to 8 hours). Be able to reach, bend, stoop and frequently lift up to 25 pounds. Punctual and regular, reliable attendance. Honesty and Integrity. Ability to work quickly, problem solve and think on your feet while maintaining poise in a fast-paced environment. Ability to talk to others to convey information effectively. Positive, infectious attitude and sense of humor. Personable, kind, and customer service oriented. Passion for the service industry, desire to be part of a team and work hard, high level of self-awareness and long-term view of success. Experience with using a POS system. Must be at least 18 years old. Minimum Qualifications One to two years of experience in restaurant environment, preferably in host position. Ability to work nights, weekends, and holidays as needed (must have flexible schedule) Effective communication skills and ability to maintain composure in high stress environment. Commitment to deliver an outstanding customer experience Preferred Qualifications General knowledge and enthusiasm for craft beer PHYSICAL REQUIREMENTS Near Vision Constant Far Vision Constant Hearing Constant Talking Constant Standing Constant Reaching Frequent Grasping Frequent Crouching, Bending, Stooping Frequent Lifting/Carrying up to 25 lbs Frequent Pushing/Pulling Frequent Walking Frequent Computer Use Frequent Sitting Occasional Climbing Stairs Occasional SAFETY REQUIREMENTS OSHA laws require the use of the following Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health or safety: Safety goggles when walking through the Production area Employees will be trained in the proper use and care of assigned PPE. Funky Buddha Brewery provides the required PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly to your manager. ORGANIZATIONAL RELATIONSHIPS No positions directly report to this position. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. QUALIFICATION STANDARDS EDUCATION High School diploma preferred. LICENSES OR CERTIFICATES No special licenses or certificates required. GROOMING All employees must maintain a neat, clean and well-groomed appearance. OTHER Additional language ability preferred. NOTICE: Upon employment, all employees are required to fully comply with Funky Buddha Brewery's rules and regulations for the safe and efficient operation of brewery facilities. Employees who violate these rules and regulations will be subject to disciplinary action, up to and including termination of employment. I HAVE READ AND UNDERSTAND THE POSITION DESCRIPTION INFORMATION AND HEREBY STATE THAT I CAN PERFORM THE ESSENTIAL FUNCTIONS OF THE JOB WITH OR WITHOUT REASONABLE ACCOMMODATION. Funky Buddha is an equal opportunity employer.
At California Pizza Kitchen, we bring the biggest and best parts of ourselves to work and to our communities, and are guided by our ROCKS philosophy (Respect, Opportunity, Communication, Kindness and Service). We are committed to moving people forward and encourage everyone to apply their passion at CPK. So go ahead be bold, be epic, be YOU! THE PERKS Comprehensive eight-week training program utilizing several methods of learning including online, book and shoulder-to-shoulder teaching. Tremendously passionate, one-of-a-kind company culture. Opportunities for growth and development. We love promoting from within! Unique electronic learning platform appropriately titled "The Proof" to engage continuous development. All the pizza you can eat! Manager meals while working and a Management Dine-Out card to enjoy with your family and friends. An environment where you can express your unique talents and skills. Employee driven assistance program called the Kindness Fund which lends a helping hand to our team members encountering life challenges. Industry competitive compensation package including bonus potential. Comprehensive benefits package, including medical, dental and vision and more. OUR EXPECTATIONS Delivering a phenomenal guest experience. Overseeing the day-to-day functioning of the kitchen, ensuring smooth coordination between food preparation, cooking, and plating. Maintain optimal workflow during peak periods and adapt, as necessary. Leading and inspiring the team with a people-first mentality to build on CPK's best in class culture. Building a team around hospitality and culinary execution and developing top talent to drive the business forward - fostering career growth and cross training for the team. Building sales, profitability, and guest counts. Managing the P&L for the restaurant. Meeting financial objectives by forecasting, adjusting labor expenditures, practicing portion controls, preparing budgets, and analyzing variances. Utilizing excellent communication skills, both verbal and written, to effectively interact with employees, guests, suppliers and senior management. Proficiency in Spanish is a plus. Maintaining a safe and healthy environment by establishing, following, and complying with sanitation standards and procedures WHO IS CALIFORNIA PIZZA KITCHEN We are passionate individuals committed to inspiring others by bringing California creativity to every meal! Founded in 1985, former federal prosecutors Rick Rosenfield and Larry Flax combined their fervor for food and fresh ingredients to create innovative, hearth-baked pizzas such as The Original BBQ Chicken, California Club and Thai Chicken that are created in a lively open kitchen. The concept gave California a place in the pizza revolution alongside Chicago and New York. CPK has since become the place for taste makers, rule breakers and earth shakers who conquer challenges by daring to work on the edge and thinking outside the box. REQUIREMENTS Minimum of two years BOH management experience in a high volume, faced paced restaurant. Strong communication skills - verbal and written. Exceptional leadership skills - ability to motivate, inspire and develop a team. Passionate about execution, hospitality and service. While performing the duties of this job the employee is frequently exposed to computer terminals. The noise level and temperature is moderate. The employee has the ability to sit, stand and/or walk for up to 10 hours a day. The employee is occasionally required to stoop, bend or kneel, lift up to 40 lbs. and perform other diverse physical tasks as needed. The vision requirements include: close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. NOTE: CPK reserves the right to revise or change the position plan as the need arises. This position plan is not all inclusive of total job responsibilities nor does it constitute a written or implied contract of employment. A full job description, including physical demands of the job is available upon request. Various benefits are available for this position, including 401K, health, dental, vision, and disability insurance through CPK's designated providers. CPK regularly reviews its benefits offerings and may change benefits and providers from time to time. California Pizza Kitchen is an equal opportunity employer and does not discriminate against any applicant for employment based on race, color, religion, national origin, age, gender, or any other legally protected classification. Everyone has a seat at our table.
Mar 27, 2024
Full time
At California Pizza Kitchen, we bring the biggest and best parts of ourselves to work and to our communities, and are guided by our ROCKS philosophy (Respect, Opportunity, Communication, Kindness and Service). We are committed to moving people forward and encourage everyone to apply their passion at CPK. So go ahead be bold, be epic, be YOU! THE PERKS Comprehensive eight-week training program utilizing several methods of learning including online, book and shoulder-to-shoulder teaching. Tremendously passionate, one-of-a-kind company culture. Opportunities for growth and development. We love promoting from within! Unique electronic learning platform appropriately titled "The Proof" to engage continuous development. All the pizza you can eat! Manager meals while working and a Management Dine-Out card to enjoy with your family and friends. An environment where you can express your unique talents and skills. Employee driven assistance program called the Kindness Fund which lends a helping hand to our team members encountering life challenges. Industry competitive compensation package including bonus potential. Comprehensive benefits package, including medical, dental and vision and more. OUR EXPECTATIONS Delivering a phenomenal guest experience. Overseeing the day-to-day functioning of the kitchen, ensuring smooth coordination between food preparation, cooking, and plating. Maintain optimal workflow during peak periods and adapt, as necessary. Leading and inspiring the team with a people-first mentality to build on CPK's best in class culture. Building a team around hospitality and culinary execution and developing top talent to drive the business forward - fostering career growth and cross training for the team. Building sales, profitability, and guest counts. Managing the P&L for the restaurant. Meeting financial objectives by forecasting, adjusting labor expenditures, practicing portion controls, preparing budgets, and analyzing variances. Utilizing excellent communication skills, both verbal and written, to effectively interact with employees, guests, suppliers and senior management. Proficiency in Spanish is a plus. Maintaining a safe and healthy environment by establishing, following, and complying with sanitation standards and procedures WHO IS CALIFORNIA PIZZA KITCHEN We are passionate individuals committed to inspiring others by bringing California creativity to every meal! Founded in 1985, former federal prosecutors Rick Rosenfield and Larry Flax combined their fervor for food and fresh ingredients to create innovative, hearth-baked pizzas such as The Original BBQ Chicken, California Club and Thai Chicken that are created in a lively open kitchen. The concept gave California a place in the pizza revolution alongside Chicago and New York. CPK has since become the place for taste makers, rule breakers and earth shakers who conquer challenges by daring to work on the edge and thinking outside the box. REQUIREMENTS Minimum of two years BOH management experience in a high volume, faced paced restaurant. Strong communication skills - verbal and written. Exceptional leadership skills - ability to motivate, inspire and develop a team. Passionate about execution, hospitality and service. While performing the duties of this job the employee is frequently exposed to computer terminals. The noise level and temperature is moderate. The employee has the ability to sit, stand and/or walk for up to 10 hours a day. The employee is occasionally required to stoop, bend or kneel, lift up to 40 lbs. and perform other diverse physical tasks as needed. The vision requirements include: close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. NOTE: CPK reserves the right to revise or change the position plan as the need arises. This position plan is not all inclusive of total job responsibilities nor does it constitute a written or implied contract of employment. A full job description, including physical demands of the job is available upon request. Various benefits are available for this position, including 401K, health, dental, vision, and disability insurance through CPK's designated providers. CPK regularly reviews its benefits offerings and may change benefits and providers from time to time. California Pizza Kitchen is an equal opportunity employer and does not discriminate against any applicant for employment based on race, color, religion, national origin, age, gender, or any other legally protected classification. Everyone has a seat at our table.
JOB SUMMARY:Position is responsible for supervising the daily operation of the Front Office area. The main areas of supervision include: Front Desk and VIP Services. Recommends and implements services and procedural changes. Monitors and controls expenses within approved budget constraints.ESSENTIAL JOB FUNCTIONS: Supervise the Front Desk and VIP employees; interview, schedule, train, develop, empower, coach and counsel, recommend performance reviews, resolve problems, provide open communications and recommend discipline and termination as appropriate. Develop Standard Operating Procedures which govern the daily operations of the guest service area. Supervise for compliance of Standard Operating Procedures, safety regulations and ensure the optimal level of quality service and hospitality are provided to the hotel guests. Coordinate and supervise the activities and foster good relations with event coordinators, meeting planners, on-site contacts, travel organizations, limo services, etc., to provide the maximum level of quality service. Assist the Sales and Marketing Departments in attracting and retaining customers by providing customers top quality customer service. Provide information and assist employees in recommending area restaurants, theaters, community events, activities, etc., to ensure optimum guest satisfaction. Monitor the Department budget to minimize expenses. Implement emergency training procedures to ensure appropriate protection of the hotel guests, staff and company assets. Maintain a knowledge of emergency procedures including guest related responsibilities and evacuation procedures. Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested. Perform other tasks as assigned by the Hotel Operations Manager.EDUCATION AND EXPERIENCE: One to two years of post high school education. One to two full years of employment in a related position within this company or other hotel organization(s).OTHER MINIMUM QUALIFICATIONS: Requires thorough knowledge of guest services and the hotel services, policies, procedures and operations, Front Desk and Casino/VIP Operations. General knowledge of other hotel departments. Supervisory/management skills. Requires the ability to compile facts and figures. Ability to make occasional decisions guided by established policies and procedures. Oral and written communication skills. Ability to develop and enforce Standard Operating Procedures.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to work flexible hours including evenings, weekends, and holidays as needed. Must be able to stand or walk for an extended for the entire shift. Must be able to speak, read, write and understand English. Must be able to tolerate areas containing second hand smoke. Ability to maintain regular, predictable attendance according to schedule Fast paced environment, multiple tasks to be handled under time constraint. Must be able to handle a heavy business volume, and sensitive situations relating to team member and guest problems, in a timely manner. Ability to simultaneously manage several projects, and not be frustrated by changing priorities and unforeseen obstacles to achieving objectives. Respond to visual and aural cues. Must have manual dexterity to operate all office equipment. Must be able to recognize and respond to individuals with questions. Must be able to maneuver around office and property. Must be able to work independently. Must be able to lift and carry 10 pounds. Must be able to bend, crouch, kneel, twist and work at a desk/counter when performing functions of the job. Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
Mar 25, 2024
Full time
JOB SUMMARY:Position is responsible for supervising the daily operation of the Front Office area. The main areas of supervision include: Front Desk and VIP Services. Recommends and implements services and procedural changes. Monitors and controls expenses within approved budget constraints.ESSENTIAL JOB FUNCTIONS: Supervise the Front Desk and VIP employees; interview, schedule, train, develop, empower, coach and counsel, recommend performance reviews, resolve problems, provide open communications and recommend discipline and termination as appropriate. Develop Standard Operating Procedures which govern the daily operations of the guest service area. Supervise for compliance of Standard Operating Procedures, safety regulations and ensure the optimal level of quality service and hospitality are provided to the hotel guests. Coordinate and supervise the activities and foster good relations with event coordinators, meeting planners, on-site contacts, travel organizations, limo services, etc., to provide the maximum level of quality service. Assist the Sales and Marketing Departments in attracting and retaining customers by providing customers top quality customer service. Provide information and assist employees in recommending area restaurants, theaters, community events, activities, etc., to ensure optimum guest satisfaction. Monitor the Department budget to minimize expenses. Implement emergency training procedures to ensure appropriate protection of the hotel guests, staff and company assets. Maintain a knowledge of emergency procedures including guest related responsibilities and evacuation procedures. Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested. Perform other tasks as assigned by the Hotel Operations Manager.EDUCATION AND EXPERIENCE: One to two years of post high school education. One to two full years of employment in a related position within this company or other hotel organization(s).OTHER MINIMUM QUALIFICATIONS: Requires thorough knowledge of guest services and the hotel services, policies, procedures and operations, Front Desk and Casino/VIP Operations. General knowledge of other hotel departments. Supervisory/management skills. Requires the ability to compile facts and figures. Ability to make occasional decisions guided by established policies and procedures. Oral and written communication skills. Ability to develop and enforce Standard Operating Procedures.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to work flexible hours including evenings, weekends, and holidays as needed. Must be able to stand or walk for an extended for the entire shift. Must be able to speak, read, write and understand English. Must be able to tolerate areas containing second hand smoke. Ability to maintain regular, predictable attendance according to schedule Fast paced environment, multiple tasks to be handled under time constraint. Must be able to handle a heavy business volume, and sensitive situations relating to team member and guest problems, in a timely manner. Ability to simultaneously manage several projects, and not be frustrated by changing priorities and unforeseen obstacles to achieving objectives. Respond to visual and aural cues. Must have manual dexterity to operate all office equipment. Must be able to recognize and respond to individuals with questions. Must be able to maneuver around office and property. Must be able to work independently. Must be able to lift and carry 10 pounds. Must be able to bend, crouch, kneel, twist and work at a desk/counter when performing functions of the job. Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
Overview The Homestead Our employees are what make The Omni Homestead what it is. Since 1766, they've helped us offer guests an opportunity to enjoy Southern hospitality at its best. Located in the Allegheny Mountains of Virginia, we are a four-season resort that boasts superb restaurant dining experiences, championship golf, spa, winter sports and numerous other activities ideal for families and corporate outings. The Omni Homestead's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Homestead may be your perfect match. Job Description To provide technical and administrative assistance to the Executive Chef and ensure efficient, effective operation of the kitchen and food production outlets. Responsibilities Essential Functions: Chef de Cuisine will ensure the proper execution of culinary efforts in all kitchens and food production areas with primary focus in Audubon Dining Room; this will involve a daily tour of each area to check food quality, kitchen cleanliness and organization, staff appearance, and genuine engagement with all fellow associates. Work with the Sous Chef/Junior Sous Chef weekly and daily to ensure an appropriate plan for special events and to support service as needed. Work with the Restaurant Chefs/Sous Chefs weekly and daily to ensure proper execution of the menu and support service as needed. Work with all chefs with creation and execution of seasonal menu changes, including FOH and BOH training. Inspect expectations to ensure quality food execution by culinary team. Work with Conference Services and Sales departments with creation of special menus as needed. Chef de Cuisine is responsible for all areas of the kitchen operation in the absence of the Executive Chef and will be held responsible for overall operation. Chef de Cuisine is responsible for cost controls and menu planning along with the Executive Chef. Chef de Cuisine will make the weekly schedule for all kitchen areas while approving day-off and PTO requests for hourly staff and minimizing overtime. Work with all support kitchens, including Butcher Shop, Pastry, Garde Manger, and Saucier to ensure proper and timely production of product. Partner with Front of House leadership to form solid team focused on crafting great experiences and consistency in Work with Stewarding and Warehouse to ensure proper delivery of food to all areas. Act as a resource for guests with specific dietary needs, including the coordination of special meals as needed. Work with the Executive Steward and Engineering to ensure a high level of kitchen cleanliness and proper working order of all kitchen equipment. Work with Executive Chef with the creation and execution of monthly OST Meeting. Assist Executive Chef with interviewing and recruiting qualified kitchen staff Attend all departmental meetings as assigned. Tools and Equipment: Cooking utensils and equipment, pots, pans, dishware, silverware, glassware, food slicing machine, knives Oven, grill/stove burners, fryers, blenders, heating elements Working Environment: Interior of hotel, in restaurant and kitchen areas, with exposure to humidity, steam and extreme temperatures. Exposure to Food and Beverage hazardous cleaning chemicals. Exposure to food items and beverages Qualifications Qualifications: Experience in Customer Service and guest interaction Ability to showcase food trends and creativity Ability to multitask and work under pressure Attention to detail Time Management Skills Manage the team of chefs, kitchen management experience of 2 years or more Communicate and make decisions in a fast pace environment Stand for duration of 8-10 hour shift Unexpired certification in ServSafe Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster () and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement () If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to . Job LocationsUS-VA-Hot Springs Posted Date1 month ago(2/21/2024 5:48 PM) Requisition ID 65 of Openings 1 Category (Portal Searching) Culinary
Mar 22, 2024
Full time
Overview The Homestead Our employees are what make The Omni Homestead what it is. Since 1766, they've helped us offer guests an opportunity to enjoy Southern hospitality at its best. Located in the Allegheny Mountains of Virginia, we are a four-season resort that boasts superb restaurant dining experiences, championship golf, spa, winter sports and numerous other activities ideal for families and corporate outings. The Omni Homestead's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Homestead may be your perfect match. Job Description To provide technical and administrative assistance to the Executive Chef and ensure efficient, effective operation of the kitchen and food production outlets. Responsibilities Essential Functions: Chef de Cuisine will ensure the proper execution of culinary efforts in all kitchens and food production areas with primary focus in Audubon Dining Room; this will involve a daily tour of each area to check food quality, kitchen cleanliness and organization, staff appearance, and genuine engagement with all fellow associates. Work with the Sous Chef/Junior Sous Chef weekly and daily to ensure an appropriate plan for special events and to support service as needed. Work with the Restaurant Chefs/Sous Chefs weekly and daily to ensure proper execution of the menu and support service as needed. Work with all chefs with creation and execution of seasonal menu changes, including FOH and BOH training. Inspect expectations to ensure quality food execution by culinary team. Work with Conference Services and Sales departments with creation of special menus as needed. Chef de Cuisine is responsible for all areas of the kitchen operation in the absence of the Executive Chef and will be held responsible for overall operation. Chef de Cuisine is responsible for cost controls and menu planning along with the Executive Chef. Chef de Cuisine will make the weekly schedule for all kitchen areas while approving day-off and PTO requests for hourly staff and minimizing overtime. Work with all support kitchens, including Butcher Shop, Pastry, Garde Manger, and Saucier to ensure proper and timely production of product. Partner with Front of House leadership to form solid team focused on crafting great experiences and consistency in Work with Stewarding and Warehouse to ensure proper delivery of food to all areas. Act as a resource for guests with specific dietary needs, including the coordination of special meals as needed. Work with the Executive Steward and Engineering to ensure a high level of kitchen cleanliness and proper working order of all kitchen equipment. Work with Executive Chef with the creation and execution of monthly OST Meeting. Assist Executive Chef with interviewing and recruiting qualified kitchen staff Attend all departmental meetings as assigned. Tools and Equipment: Cooking utensils and equipment, pots, pans, dishware, silverware, glassware, food slicing machine, knives Oven, grill/stove burners, fryers, blenders, heating elements Working Environment: Interior of hotel, in restaurant and kitchen areas, with exposure to humidity, steam and extreme temperatures. Exposure to Food and Beverage hazardous cleaning chemicals. Exposure to food items and beverages Qualifications Qualifications: Experience in Customer Service and guest interaction Ability to showcase food trends and creativity Ability to multitask and work under pressure Attention to detail Time Management Skills Manage the team of chefs, kitchen management experience of 2 years or more Communicate and make decisions in a fast pace environment Stand for duration of 8-10 hour shift Unexpired certification in ServSafe Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster () and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement () If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to . Job LocationsUS-VA-Hot Springs Posted Date1 month ago(2/21/2024 5:48 PM) Requisition ID 65 of Openings 1 Category (Portal Searching) Culinary
Job Description Responsible for: Comoncy Esplanade Our Mission To build relationships within our community by serving them with passion in a hospitable environment while providing food that is honest, consistent and fresh. What Makes Us Unique You would be joining a team of true restaurant hospitality professionals who are driven by quality, consistency and integrity with everything we do. We provide a positive, professional environment and constantly drive towards excellence. We value each individual team member and take a personalized approach to their growth. These same philosophies are carried through with our guests, vendors and everyone who we interact with. Alliance Hospitality Group is a growing company and we are looking for team members to grow with us. Our Concept Comoncy opened its doors in 2014 with a clear mission in mind: to provide fast-casual breakfast, brunch and lunch with ingredients sourced locally, sustainably, and organically. We offer artisanal quality roasted beans that are grown ethically and support local coffee farmers. As a third wave coffee shop, we prioritize ethical and sustainable practices in all steps of the coffee supply chain. Comoncy only uses beans that have been grown and harvested according to these two standards: 1. The beans produce coffee that tastes rich, deep, and fresh. 2. The farmers, processors, transporters, and roasters are being treated and compensated fairly. What We Expect: Restaurant Operations Oversight Execute and maintain quality and consistency of food and service with full adherence to standards; to acquire and protect restaurant sales - act with a sense of urgency, be friendly, professional, and engaged. Provide a warm and welcoming atmosphere, attentive, detailed, friendly, and courteous service. Understand the market and surrounding areas (i.e. restaurants, businesses, hotels). Regularly measure and evaluate service through company service audits, and leveraging guest/employee feedback. Maintain the highest level of safety, security, sanitation, and cleanliness of facility. Oversee Repairs & Maintenance. Must understand how to use basic computer applications and POS systems. Drive all standards in day-to-day operations. "Inspire, Inspect, and Inform" restaurant personnel on a daily basis. General Executive Management Develop management team to develop people and manage systems. Give team meaningful and challenging work assignments. Develop hourly staff positions within the restaurant,conduct quarterly restaurant staff evaluations. Hire great talent and terminate any member of the staff on an as needed basis. Develop plans for continuous improvement in the restaurant's service levels. Lead and drive Comoncy's PR, Marketing, and Sales Building efforts/tactics. Must firmly confront poor performance while also recognizing and rewarding good performance. Maintain good rapport with vendors and have the capacity to work with multiple owner wants and needs. Instill a culture of excellence and inspire confidence throughout the restaurant staff while displaying strong leadership skills. Implement efficient and productive systems/processes in all departments (staffing levels, etc.). Must be compliant with all Arizona State labor/hiring laws, Department of Health standards, and OSHA standards. Financial and P&L Adherence Build a culture of financial responsibility (sales tracking, labor, waste, breakage, PPA, proper tip reporting, manage costs). Accurately process and submit payroll. Develop, establish, implement, and enforce proper and timely use of waste sheets and labor proforma. Control cash, credit, and other receipts by following company cash handling/reconciliation procedures. Assist in developing plan to meet or surpass expectations set by P&L projections with an eye toward maximizing efficiency and productivity and holding department managers accountable to budgets. Approve/track all spending and prepare any necessary paperwork in a prompt and organized fashion. Seek better efficiency and productivity. Accountable for costs and budgets. Ideal Candidate Will Have: Minimum of 3 years of senior leadership experience in a service-oriented position within fast-casual restaurants or coffee shops. Strong customer service skills, with the ability to provide personalized recommendations to guests. Strong organizational and time management skills with a particular attention to detail. Strong food and beverage knowledge. We Offer: $20.00 - $22.00 per hour + tips Free meal per shift Growth & Development opportunities Weekends and Nights Off. 8am - 4pm Monday - Friday only Complimentary Parking
Mar 21, 2024
Full time
Job Description Responsible for: Comoncy Esplanade Our Mission To build relationships within our community by serving them with passion in a hospitable environment while providing food that is honest, consistent and fresh. What Makes Us Unique You would be joining a team of true restaurant hospitality professionals who are driven by quality, consistency and integrity with everything we do. We provide a positive, professional environment and constantly drive towards excellence. We value each individual team member and take a personalized approach to their growth. These same philosophies are carried through with our guests, vendors and everyone who we interact with. Alliance Hospitality Group is a growing company and we are looking for team members to grow with us. Our Concept Comoncy opened its doors in 2014 with a clear mission in mind: to provide fast-casual breakfast, brunch and lunch with ingredients sourced locally, sustainably, and organically. We offer artisanal quality roasted beans that are grown ethically and support local coffee farmers. As a third wave coffee shop, we prioritize ethical and sustainable practices in all steps of the coffee supply chain. Comoncy only uses beans that have been grown and harvested according to these two standards: 1. The beans produce coffee that tastes rich, deep, and fresh. 2. The farmers, processors, transporters, and roasters are being treated and compensated fairly. What We Expect: Restaurant Operations Oversight Execute and maintain quality and consistency of food and service with full adherence to standards; to acquire and protect restaurant sales - act with a sense of urgency, be friendly, professional, and engaged. Provide a warm and welcoming atmosphere, attentive, detailed, friendly, and courteous service. Understand the market and surrounding areas (i.e. restaurants, businesses, hotels). Regularly measure and evaluate service through company service audits, and leveraging guest/employee feedback. Maintain the highest level of safety, security, sanitation, and cleanliness of facility. Oversee Repairs & Maintenance. Must understand how to use basic computer applications and POS systems. Drive all standards in day-to-day operations. "Inspire, Inspect, and Inform" restaurant personnel on a daily basis. General Executive Management Develop management team to develop people and manage systems. Give team meaningful and challenging work assignments. Develop hourly staff positions within the restaurant,conduct quarterly restaurant staff evaluations. Hire great talent and terminate any member of the staff on an as needed basis. Develop plans for continuous improvement in the restaurant's service levels. Lead and drive Comoncy's PR, Marketing, and Sales Building efforts/tactics. Must firmly confront poor performance while also recognizing and rewarding good performance. Maintain good rapport with vendors and have the capacity to work with multiple owner wants and needs. Instill a culture of excellence and inspire confidence throughout the restaurant staff while displaying strong leadership skills. Implement efficient and productive systems/processes in all departments (staffing levels, etc.). Must be compliant with all Arizona State labor/hiring laws, Department of Health standards, and OSHA standards. Financial and P&L Adherence Build a culture of financial responsibility (sales tracking, labor, waste, breakage, PPA, proper tip reporting, manage costs). Accurately process and submit payroll. Develop, establish, implement, and enforce proper and timely use of waste sheets and labor proforma. Control cash, credit, and other receipts by following company cash handling/reconciliation procedures. Assist in developing plan to meet or surpass expectations set by P&L projections with an eye toward maximizing efficiency and productivity and holding department managers accountable to budgets. Approve/track all spending and prepare any necessary paperwork in a prompt and organized fashion. Seek better efficiency and productivity. Accountable for costs and budgets. Ideal Candidate Will Have: Minimum of 3 years of senior leadership experience in a service-oriented position within fast-casual restaurants or coffee shops. Strong customer service skills, with the ability to provide personalized recommendations to guests. Strong organizational and time management skills with a particular attention to detail. Strong food and beverage knowledge. We Offer: $20.00 - $22.00 per hour + tips Free meal per shift Growth & Development opportunities Weekends and Nights Off. 8am - 4pm Monday - Friday only Complimentary Parking
JOB SUMMARY:Position is responsible for supervising the daily operation of the Front Office area. The main areas of supervision include: Front Desk and VIP Services. Recommends and implements services and procedural changes. Monitors and controls expenses within approved budget constraints. ESSENTIAL JOB FUNCTIONS: Supervise the Front Desk and VIP employees; interview, schedule, train, develop, empower, coach and counsel, recommend performance reviews, resolve problems, provide open communications and recommend discipline and termination as appropriate. Develop Standard Operating Procedures which govern the daily operations of the guest service area. Supervise for compliance of Standard Operating Procedures, safety regulations and ensure the optimal level of quality service and hospitality are provided to the hotel guests. Coordinate and supervise the activities and foster good relations with event coordinators, meeting planners, on-site contacts, travel organizations, limo services, etc., to provide the maximum level of quality service. Assist the Sales and Marketing Departments in attracting and retaining customers by providing customers top quality customer service. Provide information and assist employees in recommending area restaurants, theaters, community events, activities, etc., to ensure optimum guest satisfaction. Monitor the Department budget to minimize expenses. Implement emergency training procedures to ensure appropriate protection of the hotel guests, staff and company assets. Maintain a knowledge of emergency procedures including guest related responsibilities and evacuation procedures. Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested. Perform other tasks as assigned by the Hotel Operations Manager. EDUCATION AND EXPERIENCE: One to two years of post high school education. One to two full years of employment in a related position within this company or other hotel organization(s). OTHER MINIMUM QUALIFICATIONS: Requires thorough knowledge of guest services and the hotel services, policies, procedures and operations, Front Desk and Casino/VIP Operations. General knowledge of other hotel departments. Supervisory/management skills. Requires the ability to compile facts and figures. Ability to make occasional decisions guided by established policies and procedures. Oral and written communication skills. Ability to develop and enforce Standard Operating Procedures. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to work flexible hours including evenings, weekends, and holidays as needed. Must be able to stand or walk for an extended for the entire shift. Must be able to speak, read, write and understand English. Must be able to tolerate areas containing second hand smoke. Ability to maintain regular, predictable attendance according to schedule Fast paced environment, multiple tasks to be handled under time constraint. Must be able to handle a heavy business volume, and sensitive situations relating to team member and guest problems, in a timely manner. Ability to simultaneously manage several projects, and not be frustrated by changing priorities and unforeseen obstacles to achieving objectives. Respond to visual and aural cues. Must have manual dexterity to operate all office equipment. Must be able to recognize and respond to individuals with questions. Must be able to maneuver around office and property. Must be able to work independently. Must be able to lift and carry 10 pounds. Must be able to bend, crouch, kneel, twist and work at a desk/counter when performing functions of the job. Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
Mar 21, 2024
Full time
JOB SUMMARY:Position is responsible for supervising the daily operation of the Front Office area. The main areas of supervision include: Front Desk and VIP Services. Recommends and implements services and procedural changes. Monitors and controls expenses within approved budget constraints. ESSENTIAL JOB FUNCTIONS: Supervise the Front Desk and VIP employees; interview, schedule, train, develop, empower, coach and counsel, recommend performance reviews, resolve problems, provide open communications and recommend discipline and termination as appropriate. Develop Standard Operating Procedures which govern the daily operations of the guest service area. Supervise for compliance of Standard Operating Procedures, safety regulations and ensure the optimal level of quality service and hospitality are provided to the hotel guests. Coordinate and supervise the activities and foster good relations with event coordinators, meeting planners, on-site contacts, travel organizations, limo services, etc., to provide the maximum level of quality service. Assist the Sales and Marketing Departments in attracting and retaining customers by providing customers top quality customer service. Provide information and assist employees in recommending area restaurants, theaters, community events, activities, etc., to ensure optimum guest satisfaction. Monitor the Department budget to minimize expenses. Implement emergency training procedures to ensure appropriate protection of the hotel guests, staff and company assets. Maintain a knowledge of emergency procedures including guest related responsibilities and evacuation procedures. Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested. Perform other tasks as assigned by the Hotel Operations Manager. EDUCATION AND EXPERIENCE: One to two years of post high school education. One to two full years of employment in a related position within this company or other hotel organization(s). OTHER MINIMUM QUALIFICATIONS: Requires thorough knowledge of guest services and the hotel services, policies, procedures and operations, Front Desk and Casino/VIP Operations. General knowledge of other hotel departments. Supervisory/management skills. Requires the ability to compile facts and figures. Ability to make occasional decisions guided by established policies and procedures. Oral and written communication skills. Ability to develop and enforce Standard Operating Procedures. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to work flexible hours including evenings, weekends, and holidays as needed. Must be able to stand or walk for an extended for the entire shift. Must be able to speak, read, write and understand English. Must be able to tolerate areas containing second hand smoke. Ability to maintain regular, predictable attendance according to schedule Fast paced environment, multiple tasks to be handled under time constraint. Must be able to handle a heavy business volume, and sensitive situations relating to team member and guest problems, in a timely manner. Ability to simultaneously manage several projects, and not be frustrated by changing priorities and unforeseen obstacles to achieving objectives. Respond to visual and aural cues. Must have manual dexterity to operate all office equipment. Must be able to recognize and respond to individuals with questions. Must be able to maneuver around office and property. Must be able to work independently. Must be able to lift and carry 10 pounds. Must be able to bend, crouch, kneel, twist and work at a desk/counter when performing functions of the job. Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
Amrit Ocean Resort and Residences
West Palm Beach, Florida
Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Amrit Ocean Resort & Residences The first-of-its-kind Five Star personalized luxury wellness community is launching our first location in South East Florida. Located on 7.5 acres oceanfront, Amrit unites the ancient inner-science of the East and Western technology for personalized luxury that promotes mindful living with unlimited potential. Utilizing the time-honored practice of Eight Limbs of Patanjali with Five Pillars of Wellness (Mindfulness, Nutrition, Fitness, Relaxation and Sleep), Amrit's 24/7 Personal Wellness Advisors work with guests to identify their Personalized Roadmap to Wellness. Amrit's two towers, Peace and Happiness comprise 182 wellness residents, 153 wellness resort suites including 30 destination spa suites, chlorine free pools, natural bistro with teaching kitchen, farm to table restaurant, meeting/celebration space, hair-health full service salon, outdoor activities/experiences and 100,000 sf of wellness and spa spread over four floors indoors and out. Featuring Aayush, an extensive hydrothermal circuit with co-ed and gender specific areas, plus hamam, flotation pod and terraces with panoramic ocean views. Amrit, in partnership with leading wellness innovators, globally renown mindfulness experts, and a spa floor dedicated to innovative treatments and services, will provide the tools, technology, resources and experiences for guests to achieve personalized peace and happiness and ultimately, wellness for life. Overview: Provide first class service to our guests, while promoting and selling the Spa services and its products at every opportunity. Assist guests with their needs, and direct the clients as appropriate and perform various administrative duties. Responsibilities: Greeting guests with direct eye contact and a smile. Booking and scheduling appointments Comprehensive knowledge of the operating procedures based on SOP's. Deliver excellent guest service Answering phone calls within 3 rings Provide thorough information about services and facilities via phone, fax, mail or in person. Check guests in for services Collect payment for services Ensure accuracy of all transactions and paperwork Stocking, cleaning, organizing and maintaining their work area(s). Inform guest about specials, sales and featured items and services. Assisting management with reports and other projects as needed. Perform all side work as assigned Cleans and maintain on a daily and by use basis. Assist guest with any questions or concerns Must be available to work all shifts and days including opening, closing and some holiday shifts. Will be required to adjust schedule based on business demands. Performs all other duties as assigned Qualifications: Must possess outstanding customer service, organizational, interpersonal, and administrative skills as well as excellent attention to detail and the ability to multi-task. Must be solution oriented and the ability to work well under pressure. Previous cash handling experience is preferred Candidate must be able to work efficiently within a team environment and individually. Must have an open mind and willingness to learn new processes, concepts and ways of approaching guest and coworkers. Must be open to coaching and feedback. Must possess excellent communication skills and phone etiquette. Must be well groomed and professional. Must be able to communicate effectively with guests, management, and other associates. Additional foreign language a plus. Willingness to maintain the highest level of confidentiality regarding guests and staff. Combination of education equivalent to graduation from high school (High school diploma) or any other combination of education, training and experience that provides the required knowledge, skills and abilities
Mar 21, 2024
Full time
Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Amrit Ocean Resort & Residences The first-of-its-kind Five Star personalized luxury wellness community is launching our first location in South East Florida. Located on 7.5 acres oceanfront, Amrit unites the ancient inner-science of the East and Western technology for personalized luxury that promotes mindful living with unlimited potential. Utilizing the time-honored practice of Eight Limbs of Patanjali with Five Pillars of Wellness (Mindfulness, Nutrition, Fitness, Relaxation and Sleep), Amrit's 24/7 Personal Wellness Advisors work with guests to identify their Personalized Roadmap to Wellness. Amrit's two towers, Peace and Happiness comprise 182 wellness residents, 153 wellness resort suites including 30 destination spa suites, chlorine free pools, natural bistro with teaching kitchen, farm to table restaurant, meeting/celebration space, hair-health full service salon, outdoor activities/experiences and 100,000 sf of wellness and spa spread over four floors indoors and out. Featuring Aayush, an extensive hydrothermal circuit with co-ed and gender specific areas, plus hamam, flotation pod and terraces with panoramic ocean views. Amrit, in partnership with leading wellness innovators, globally renown mindfulness experts, and a spa floor dedicated to innovative treatments and services, will provide the tools, technology, resources and experiences for guests to achieve personalized peace and happiness and ultimately, wellness for life. Overview: Provide first class service to our guests, while promoting and selling the Spa services and its products at every opportunity. Assist guests with their needs, and direct the clients as appropriate and perform various administrative duties. Responsibilities: Greeting guests with direct eye contact and a smile. Booking and scheduling appointments Comprehensive knowledge of the operating procedures based on SOP's. Deliver excellent guest service Answering phone calls within 3 rings Provide thorough information about services and facilities via phone, fax, mail or in person. Check guests in for services Collect payment for services Ensure accuracy of all transactions and paperwork Stocking, cleaning, organizing and maintaining their work area(s). Inform guest about specials, sales and featured items and services. Assisting management with reports and other projects as needed. Perform all side work as assigned Cleans and maintain on a daily and by use basis. Assist guest with any questions or concerns Must be available to work all shifts and days including opening, closing and some holiday shifts. Will be required to adjust schedule based on business demands. Performs all other duties as assigned Qualifications: Must possess outstanding customer service, organizational, interpersonal, and administrative skills as well as excellent attention to detail and the ability to multi-task. Must be solution oriented and the ability to work well under pressure. Previous cash handling experience is preferred Candidate must be able to work efficiently within a team environment and individually. Must have an open mind and willingness to learn new processes, concepts and ways of approaching guest and coworkers. Must be open to coaching and feedback. Must possess excellent communication skills and phone etiquette. Must be well groomed and professional. Must be able to communicate effectively with guests, management, and other associates. Additional foreign language a plus. Willingness to maintain the highest level of confidentiality regarding guests and staff. Combination of education equivalent to graduation from high school (High school diploma) or any other combination of education, training and experience that provides the required knowledge, skills and abilities
Amrit Ocean Resort and Residences
West Palm Beach, Florida
Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Amrit Ocean Resort & Residences The first-of-its-kind Five Star personalized luxury wellness community is launching our first location in South East Florida. Located on 7.5 acres oceanfront, Amrit unites the ancient inner-science of the East and Western technology for personalized luxury that promotes mindful living with unlimited potential. Utilizing the time-honored practice of Eight Limbs of Patanjali with Five Pillars of Wellness (Mindfulness, Nutrition, Fitness, Relaxation and Sleep), Amrit's 24/7 Personal Wellness Advisors work with guests to identify their Personalized Roadmap to Wellness. Amrit's two towers, Peace and Happiness comprise 182 wellness residents, 153 wellness resort suites including 30 destination spa suites, chlorine free pools, natural bistro with teaching kitchen, farm to table restaurant, meeting/celebration space, hair-health full service salon, outdoor activities/experiences and 100,000 sf of wellness and spa spread over four floors indoors and out. Featuring Aayush, an extensive hydrothermal circuit with co-ed and gender specific areas, plus hamam, flotation pod and terraces with panoramic ocean views. Amrit, in partnership with leading wellness innovators, globally renown mindfulness experts, and a spa floor dedicated to innovative treatments and services, will provide the tools, technology, resources and experiences for guests to achieve personalized peace and happiness and ultimately, wellness for life. Overview: We are currently seeking a motivated and detail-oriented Salon Assistant to join our dynamic team. The ideal candidate will have a passion for the beauty industry, excellent organizational skills, and a strong desire to contribute to the success of our salon and wellness center. Responsibilities: Greeting guests with direct eye contact and a smile. Booking and scheduling appointments Comprehensive knowledge of the operating procedures based on SOP's. Deliver excellent guest service Assist stylists and technicians with various tasks to ensure a smooth and efficient operation of the salon. Greet and welcome clients with a friendly and professional demeanor. Shampoo, condition, and prepare clients for services. Maintain cleanliness and order in the salon, including cleaning and sanitizing tools and workstations. Handle appointment scheduling, check-ins/outs, and manage the salon's front desk operations. Provide exceptional customer service by addressing client inquiries and ensuring their overall satisfaction. Support stylists during hair color mixing and application. Assist in inventory management by monitoring and replenishing salon products. Provide thorough information about services and facilities via phone, fax, mail or in person. Check guests in for services Collect payment for services Ensure accuracy of all transactions and paperwork Stocking, cleaning, organizing and maintaining their work area(s). Inform guest about specials, sales and featured items and services. Assisting management with reports and other projects as needed. Perform all side work as assigned Cleans and maintain on a daily and by use basis. Assist guest with any questions or concerns Will be required to adjust schedule based on business demands. Performs all other duties as assigned Qualifications: Previous experience in a salon or customer service role is a plus. Basic knowledge of hair care and beauty products. Excellent communication and interpersonal skills. Ability to multitask and stay organized in a fast-paced environment. Professional appearance and a positive attitude. Team player with a willingness to learn and grow in the beauty industry. Current Florida licensed cosmetologist or in school to become a licensed cosmetologist.
Mar 21, 2024
Full time
Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Amrit Ocean Resort & Residences The first-of-its-kind Five Star personalized luxury wellness community is launching our first location in South East Florida. Located on 7.5 acres oceanfront, Amrit unites the ancient inner-science of the East and Western technology for personalized luxury that promotes mindful living with unlimited potential. Utilizing the time-honored practice of Eight Limbs of Patanjali with Five Pillars of Wellness (Mindfulness, Nutrition, Fitness, Relaxation and Sleep), Amrit's 24/7 Personal Wellness Advisors work with guests to identify their Personalized Roadmap to Wellness. Amrit's two towers, Peace and Happiness comprise 182 wellness residents, 153 wellness resort suites including 30 destination spa suites, chlorine free pools, natural bistro with teaching kitchen, farm to table restaurant, meeting/celebration space, hair-health full service salon, outdoor activities/experiences and 100,000 sf of wellness and spa spread over four floors indoors and out. Featuring Aayush, an extensive hydrothermal circuit with co-ed and gender specific areas, plus hamam, flotation pod and terraces with panoramic ocean views. Amrit, in partnership with leading wellness innovators, globally renown mindfulness experts, and a spa floor dedicated to innovative treatments and services, will provide the tools, technology, resources and experiences for guests to achieve personalized peace and happiness and ultimately, wellness for life. Overview: We are currently seeking a motivated and detail-oriented Salon Assistant to join our dynamic team. The ideal candidate will have a passion for the beauty industry, excellent organizational skills, and a strong desire to contribute to the success of our salon and wellness center. Responsibilities: Greeting guests with direct eye contact and a smile. Booking and scheduling appointments Comprehensive knowledge of the operating procedures based on SOP's. Deliver excellent guest service Assist stylists and technicians with various tasks to ensure a smooth and efficient operation of the salon. Greet and welcome clients with a friendly and professional demeanor. Shampoo, condition, and prepare clients for services. Maintain cleanliness and order in the salon, including cleaning and sanitizing tools and workstations. Handle appointment scheduling, check-ins/outs, and manage the salon's front desk operations. Provide exceptional customer service by addressing client inquiries and ensuring their overall satisfaction. Support stylists during hair color mixing and application. Assist in inventory management by monitoring and replenishing salon products. Provide thorough information about services and facilities via phone, fax, mail or in person. Check guests in for services Collect payment for services Ensure accuracy of all transactions and paperwork Stocking, cleaning, organizing and maintaining their work area(s). Inform guest about specials, sales and featured items and services. Assisting management with reports and other projects as needed. Perform all side work as assigned Cleans and maintain on a daily and by use basis. Assist guest with any questions or concerns Will be required to adjust schedule based on business demands. Performs all other duties as assigned Qualifications: Previous experience in a salon or customer service role is a plus. Basic knowledge of hair care and beauty products. Excellent communication and interpersonal skills. Ability to multitask and stay organized in a fast-paced environment. Professional appearance and a positive attitude. Team player with a willingness to learn and grow in the beauty industry. Current Florida licensed cosmetologist or in school to become a licensed cosmetologist.
RUSTY BUCKET RESTAURANT AND TAVERN is seeking a HOST to join our team! Who are We? We are a fun, fast, friendly neighborhood tavern. What is Your Role? To make "Raving Fans" of our Associates, Guests, Purveyors, Partners, and the Communities in which we do business. Summary: It is the responsibility of Guest Services to make raving fans of the five major groups of people we do business with by creating a positive first impression and making our guests feel welcome on the phone and in person. Guest Services controls the seating of the guests in the dining room to assure the quality of service, guest satisfaction, and maximize sales opportunities. At RUSTY BUCKET RESTAURANT AND TAVERN, we put our associates first and strive to continually offer great benefits and perks listed below: Opportunities for career growth, 80% of all positions promoted from within Dining discounts at any of our 60+ restaurants Health benefits for eligible associates Inclusive, fun, and creative environment Flexible scheduling, paid time off, and closed 7 major holidays! Starting pay $12.00-$16.00/hour based on experience WHAT WE ARE LOOKING FOR: A genuine approach to hospitality Individuals who exemplify leadership, kindness, and positivity "Yes is the Answer!" Mentality Those who value teamwork, family, and community ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO: Reports to work on time as indicated on the work schedule. Uniform meets restaurant requirements and is maintained and cleaned. Practices positive personal hygiene and cleanliness habits during all work shifts. Exemplifies hospitality standards. Answers guests' questions about the restaurant. Handles requests and complaints with guest satisfaction as the priority. Cooperates with management and co-workers to assists others with duties, if needed. Communicates suggestions for improvement in a positive fashion. Follows all national, state, and local safety, health, and sanitation guidelines as specified by the restaurant. Reports potentially unsafe conditions and uses materials and equipment properly. Knows emergency procedures in the restaurants Performs all duties and maintains knowledge of all standards and procedures as stated in the associate handbook. RBRT is an Equal Opportunity Employer celebrating diversity & committed to creating an inclusive environment for all Associates.
Mar 19, 2024
Full time
RUSTY BUCKET RESTAURANT AND TAVERN is seeking a HOST to join our team! Who are We? We are a fun, fast, friendly neighborhood tavern. What is Your Role? To make "Raving Fans" of our Associates, Guests, Purveyors, Partners, and the Communities in which we do business. Summary: It is the responsibility of Guest Services to make raving fans of the five major groups of people we do business with by creating a positive first impression and making our guests feel welcome on the phone and in person. Guest Services controls the seating of the guests in the dining room to assure the quality of service, guest satisfaction, and maximize sales opportunities. At RUSTY BUCKET RESTAURANT AND TAVERN, we put our associates first and strive to continually offer great benefits and perks listed below: Opportunities for career growth, 80% of all positions promoted from within Dining discounts at any of our 60+ restaurants Health benefits for eligible associates Inclusive, fun, and creative environment Flexible scheduling, paid time off, and closed 7 major holidays! Starting pay $12.00-$16.00/hour based on experience WHAT WE ARE LOOKING FOR: A genuine approach to hospitality Individuals who exemplify leadership, kindness, and positivity "Yes is the Answer!" Mentality Those who value teamwork, family, and community ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO: Reports to work on time as indicated on the work schedule. Uniform meets restaurant requirements and is maintained and cleaned. Practices positive personal hygiene and cleanliness habits during all work shifts. Exemplifies hospitality standards. Answers guests' questions about the restaurant. Handles requests and complaints with guest satisfaction as the priority. Cooperates with management and co-workers to assists others with duties, if needed. Communicates suggestions for improvement in a positive fashion. Follows all national, state, and local safety, health, and sanitation guidelines as specified by the restaurant. Reports potentially unsafe conditions and uses materials and equipment properly. Knows emergency procedures in the restaurants Performs all duties and maintains knowledge of all standards and procedures as stated in the associate handbook. RBRT is an Equal Opportunity Employer celebrating diversity & committed to creating an inclusive environment for all Associates.
Job Type Full-time Description Apprentice program available, no experience required We are fueled by our goal to be in sales and service in the communities we serve while redefining the car buying experience and delivering personalized service to our guests. We believe in empowering our employees to delight our customers, by fostering an entrepreneurial and creative culture. If you are an out-of-the-box thinker and are looking for a challenging and rewarding opportunity - we want to hear from you! If you have experience in hospitality, guest services, or just simply love making people happy, we'd like to help you translate those skills into a successful career with Swickard Auto Group. How You Will Make an Impact Our guests seek professionalism, honesty, and credibility. As an Express Technician, you will be one of the primary team members responsible for delivering elevated hospitality by ensuring par excellence of our vehicles. Your efficiency of service and repair will directly impact whether we become our guest's favorite place to purchase, lease, or service their vehicle. What Winning Looks Like: Demonstrating a high "HQ" (Hospitality Quotient) consisting of kindness & optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity. Perform minor maintenance, e.g., changing engine oil and filters. Perform complete vehicle maintenance inspection including tires, brakes, and all fluid levels. Communicate appropriate customer vehicle repair and maintenance recommendations to the service advisor liaison. Skills Needed to Win: Ability to effectively manage time to meet and exceed targets A strong desire to succeed Willingness to learn and take direction A strong focus on customer service A team player who is focused on providing exemplary customer service Ability to work in a fast-paced work environment Strong organizational skills and detail-oriented Possess a valid in-state driver's license and an acceptable driving record About Us We were founded in 2014 by Jeff Swickard in Wilsonville, OR. Swickard has positioned itself as a leader in highline brands such as Mercedes Benz, Toyota, Lexus, Porsche, Audi, and Jaguar-Land Rover among others. We have over 2,000 employees at 28 dealerships in 5 states and we are still growing! We were ranked as the 2nd fastest growing auto group in 2021 by Automotive News We are a team. Everyone plays a role in our success. We are a hospitality company that happens to be in the automotive industry. Benefits of Working at Swickard: Our apprenticeship program will provide the training, certification, and skills required to succeed and start your career as an express technician. Ongoing training and support Opportunities for continued personal and professional growth We are an equal opportunity employer and value diversity, inclusion, and belonging at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristics protected under applicable State or Federal laws and regulations. Competitive benefits package: Insurance: medical, dental, vision, life, and pet insurance Optional disability coverage 401k plan Paid Holidays PTO Related Fields: Airline, hotel, restaurant, hospitality, customer service, guest service, high-end retail To all recruitment agencies: Swickard does not accept agency resumes. Do not forward resumes to our careers alias or other Swickard employees. Swickard is not responsible for any fees related to unsolicited resumes. Salary Description Up to $25 per hour
Mar 19, 2024
Full time
Job Type Full-time Description Apprentice program available, no experience required We are fueled by our goal to be in sales and service in the communities we serve while redefining the car buying experience and delivering personalized service to our guests. We believe in empowering our employees to delight our customers, by fostering an entrepreneurial and creative culture. If you are an out-of-the-box thinker and are looking for a challenging and rewarding opportunity - we want to hear from you! If you have experience in hospitality, guest services, or just simply love making people happy, we'd like to help you translate those skills into a successful career with Swickard Auto Group. How You Will Make an Impact Our guests seek professionalism, honesty, and credibility. As an Express Technician, you will be one of the primary team members responsible for delivering elevated hospitality by ensuring par excellence of our vehicles. Your efficiency of service and repair will directly impact whether we become our guest's favorite place to purchase, lease, or service their vehicle. What Winning Looks Like: Demonstrating a high "HQ" (Hospitality Quotient) consisting of kindness & optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity. Perform minor maintenance, e.g., changing engine oil and filters. Perform complete vehicle maintenance inspection including tires, brakes, and all fluid levels. Communicate appropriate customer vehicle repair and maintenance recommendations to the service advisor liaison. Skills Needed to Win: Ability to effectively manage time to meet and exceed targets A strong desire to succeed Willingness to learn and take direction A strong focus on customer service A team player who is focused on providing exemplary customer service Ability to work in a fast-paced work environment Strong organizational skills and detail-oriented Possess a valid in-state driver's license and an acceptable driving record About Us We were founded in 2014 by Jeff Swickard in Wilsonville, OR. Swickard has positioned itself as a leader in highline brands such as Mercedes Benz, Toyota, Lexus, Porsche, Audi, and Jaguar-Land Rover among others. We have over 2,000 employees at 28 dealerships in 5 states and we are still growing! We were ranked as the 2nd fastest growing auto group in 2021 by Automotive News We are a team. Everyone plays a role in our success. We are a hospitality company that happens to be in the automotive industry. Benefits of Working at Swickard: Our apprenticeship program will provide the training, certification, and skills required to succeed and start your career as an express technician. Ongoing training and support Opportunities for continued personal and professional growth We are an equal opportunity employer and value diversity, inclusion, and belonging at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristics protected under applicable State or Federal laws and regulations. Competitive benefits package: Insurance: medical, dental, vision, life, and pet insurance Optional disability coverage 401k plan Paid Holidays PTO Related Fields: Airline, hotel, restaurant, hospitality, customer service, guest service, high-end retail To all recruitment agencies: Swickard does not accept agency resumes. Do not forward resumes to our careers alias or other Swickard employees. Swickard is not responsible for any fees related to unsolicited resumes. Salary Description Up to $25 per hour
Job Type Full-time Description We are fueled by our goal to be in sales and service in the communities we serve while redefining the car buying experience and delivering personalized service to our guests. We believe in empowering our employees to delight our customers, by fostering an entrepreneurial and creative culture. If you are an out-of-the-box thinker and are looking for a challenging and rewarding opportunity - we want to hear from you! How You Will Make an Impact Our guests expect luxury, value, and world-class service. As a Lot Attendant, you will be responsible for extending world-class hospitality and ensuring each guest has a memorable experience to develop a loyal customer base. You will directly impact whether we become our guest's favorite place to purchase, lease, or service their vehicle. What Winning Looks Like: Demonstrating a high "HQ" (Hospitality Quotient) consisting of kindness & optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity. Enthusiastically greet customers Maintain lot display and merchandising materials on vehicles Valet customer vehicles Keep vehicles organized Transport vehicles to and from other locations Wash and prepare vehicles for pickup Maintain cleanliness for all vehicles Inspects vehicles out of detail Detail sold vehicles for customers Skills Needed to Win: Ability to effectively manage time to meet and exceed targets A strong desire to succeed A strong focus on customer service A team player who is focused on providing exemplary customer service Ability to work in a fast-paced work environment Strong organizational skills and detail-oriented Positive attitude, high energy, friendliness Possess a valid in-state driver's license and pass a motor vehicle report assessment and possess an acceptable safe driving record About Us We were founded in 2014 by Jeff Swickard in Wilsonville, OR. Swickard has positioned itself as a leader in highline brands such as Mercedes Benz, Toyota, Lexus, Porsche, Audi, and Jaguar-Land Rover among others. We have over 2,000 employees at 28 dealerships in 5 states and we are still growing! We were ranked as the 2nd fastest growing auto group in 2021 by Automotive News We are a team. Everyone plays a role in our success. We are a hospitality company that happens to be in the automotive industry. Benefits of Working at Swickard: Ongoing training and support Opportunities for continued personal and professional growth We are an equal opportunity employer and value diversity and inclusion and belonging at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristics protected under applicable State or Federal laws and regulations. Competitive benefits package: Insurance: medical, dental, vision, life, and pet insurance Optional disability coverage 401k plan Paid Holidays PTO Related Fields: Airline, hotel, restaurant, mortgage lending, hospitality, customer service, guest service, high-end retail To all recruitment agencies: Swickard does not accept agency resumes. Do not forward resumes to our careers alias or other Swickard employees. Swickard is not responsible for any fees related to unsolicited resumes. Salary Description $18-$25/hour
Mar 19, 2024
Full time
Job Type Full-time Description We are fueled by our goal to be in sales and service in the communities we serve while redefining the car buying experience and delivering personalized service to our guests. We believe in empowering our employees to delight our customers, by fostering an entrepreneurial and creative culture. If you are an out-of-the-box thinker and are looking for a challenging and rewarding opportunity - we want to hear from you! How You Will Make an Impact Our guests expect luxury, value, and world-class service. As a Lot Attendant, you will be responsible for extending world-class hospitality and ensuring each guest has a memorable experience to develop a loyal customer base. You will directly impact whether we become our guest's favorite place to purchase, lease, or service their vehicle. What Winning Looks Like: Demonstrating a high "HQ" (Hospitality Quotient) consisting of kindness & optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity. Enthusiastically greet customers Maintain lot display and merchandising materials on vehicles Valet customer vehicles Keep vehicles organized Transport vehicles to and from other locations Wash and prepare vehicles for pickup Maintain cleanliness for all vehicles Inspects vehicles out of detail Detail sold vehicles for customers Skills Needed to Win: Ability to effectively manage time to meet and exceed targets A strong desire to succeed A strong focus on customer service A team player who is focused on providing exemplary customer service Ability to work in a fast-paced work environment Strong organizational skills and detail-oriented Positive attitude, high energy, friendliness Possess a valid in-state driver's license and pass a motor vehicle report assessment and possess an acceptable safe driving record About Us We were founded in 2014 by Jeff Swickard in Wilsonville, OR. Swickard has positioned itself as a leader in highline brands such as Mercedes Benz, Toyota, Lexus, Porsche, Audi, and Jaguar-Land Rover among others. We have over 2,000 employees at 28 dealerships in 5 states and we are still growing! We were ranked as the 2nd fastest growing auto group in 2021 by Automotive News We are a team. Everyone plays a role in our success. We are a hospitality company that happens to be in the automotive industry. Benefits of Working at Swickard: Ongoing training and support Opportunities for continued personal and professional growth We are an equal opportunity employer and value diversity and inclusion and belonging at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristics protected under applicable State or Federal laws and regulations. Competitive benefits package: Insurance: medical, dental, vision, life, and pet insurance Optional disability coverage 401k plan Paid Holidays PTO Related Fields: Airline, hotel, restaurant, mortgage lending, hospitality, customer service, guest service, high-end retail To all recruitment agencies: Swickard does not accept agency resumes. Do not forward resumes to our careers alias or other Swickard employees. Swickard is not responsible for any fees related to unsolicited resumes. Salary Description $18-$25/hour
Amrit Ocean Resort and Residences
West Palm Beach, Florida
Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Amrit Ocean Resort & Residences The first-of-its-kind Five Star personalized luxury wellness community is launching our first location in South East Florida. Located on 7.5 acres oceanfront, Amrit unites the ancient inner-science of the East and Western technology for personalized luxury that promotes mindful living with unlimited potential. Utilizing the time-honored practice of Eight Limbs of Patanjali with Five Pillars of Wellness (Mindfulness, Nutrition, Fitness, Relaxation and Sleep), Amrit's 24/7 Personal Wellness Advisors work with guests to identify their Personalized Roadmap to Wellness. Amrit's two towers, Peace and Happiness comprise 182 wellness residents, 153 wellness resort suites including 30 destination spa suites, chlorine free pools, natural bistro with teaching kitchen, farm to table restaurant, meeting/celebration space, hair-health full service salon, outdoor activities/experiences and 100,000 sf of wellness and spa spread over four floors indoors and out. Featuring Aayush, an extensive hydrothermal circuit with co-ed and gender specific areas, plus hamam, flotation pod and terraces with panoramic ocean views. Amrit, in partnership with leading wellness innovators, globally renown mindfulness experts, and a spa floor dedicated to innovative treatments and services, will provide the tools, technology, resources and experiences for guests to achieve personalized peace and happiness and ultimately, wellness for life. Overview: We are currently seeking a motivated and detail-oriented Salon Supervisor to join our dynamic team. The ideal candidate will have a passion for the beauty industry, excellent organizational skills, and a strong desire to contribute to the success of our salon and wellness center. Responsibilities: Greeting guests with direct eye contact and a smile. Booking and scheduling appointments Comprehensive knowledge of the operating procedures based on SOP's. Deliver excellent guest service Assist stylists and technicians with various tasks to ensure a smooth and efficient operation of the salon. Greet and welcome clients with a friendly and professional demeanor. Shampoo, condition, and prepare clients for services. Maintain cleanliness and order in the salon, including cleaning and sanitizing tools and workstations. Handle appointment scheduling, check-ins/outs, and manage the salon's front desk operations. Provide exceptional customer service by addressing client inquiries and ensuring their overall satisfaction. Support stylists during hair color mixing and application. Assist in inventory management by monitoring and replenishing salon products. Provide thorough information about services and facilities via phone, fax, mail or in person. Check guests in for services Collect payment for services Ensure accuracy of all transactions and paperwork Stocking, cleaning, organizing and maintaining their work area(s). Inform guest about specials, sales and featured items and services. Assisting management with reports and other projects as needed. Perform all side work as assigned Cleans and maintain on a daily and by use basis. Assist guest with any questions or concerns Will be required to adjust schedule based on business demands. Performs all other duties as assigned Qualifications: Previous experience in a salon or customer service role is a plus. Basic knowledge of hair care and beauty products. Excellent communication and interpersonal skills. Ability to multitask and stay organized in a fast-paced environment. Professional appearance and a positive attitude. Team player with a willingness to learn and grow in the beauty industry. Current Florida licensed cosmetologist or in school to become a licensed cosmetologist.
Mar 17, 2024
Full time
Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Amrit Ocean Resort & Residences The first-of-its-kind Five Star personalized luxury wellness community is launching our first location in South East Florida. Located on 7.5 acres oceanfront, Amrit unites the ancient inner-science of the East and Western technology for personalized luxury that promotes mindful living with unlimited potential. Utilizing the time-honored practice of Eight Limbs of Patanjali with Five Pillars of Wellness (Mindfulness, Nutrition, Fitness, Relaxation and Sleep), Amrit's 24/7 Personal Wellness Advisors work with guests to identify their Personalized Roadmap to Wellness. Amrit's two towers, Peace and Happiness comprise 182 wellness residents, 153 wellness resort suites including 30 destination spa suites, chlorine free pools, natural bistro with teaching kitchen, farm to table restaurant, meeting/celebration space, hair-health full service salon, outdoor activities/experiences and 100,000 sf of wellness and spa spread over four floors indoors and out. Featuring Aayush, an extensive hydrothermal circuit with co-ed and gender specific areas, plus hamam, flotation pod and terraces with panoramic ocean views. Amrit, in partnership with leading wellness innovators, globally renown mindfulness experts, and a spa floor dedicated to innovative treatments and services, will provide the tools, technology, resources and experiences for guests to achieve personalized peace and happiness and ultimately, wellness for life. Overview: We are currently seeking a motivated and detail-oriented Salon Supervisor to join our dynamic team. The ideal candidate will have a passion for the beauty industry, excellent organizational skills, and a strong desire to contribute to the success of our salon and wellness center. Responsibilities: Greeting guests with direct eye contact and a smile. Booking and scheduling appointments Comprehensive knowledge of the operating procedures based on SOP's. Deliver excellent guest service Assist stylists and technicians with various tasks to ensure a smooth and efficient operation of the salon. Greet and welcome clients with a friendly and professional demeanor. Shampoo, condition, and prepare clients for services. Maintain cleanliness and order in the salon, including cleaning and sanitizing tools and workstations. Handle appointment scheduling, check-ins/outs, and manage the salon's front desk operations. Provide exceptional customer service by addressing client inquiries and ensuring their overall satisfaction. Support stylists during hair color mixing and application. Assist in inventory management by monitoring and replenishing salon products. Provide thorough information about services and facilities via phone, fax, mail or in person. Check guests in for services Collect payment for services Ensure accuracy of all transactions and paperwork Stocking, cleaning, organizing and maintaining their work area(s). Inform guest about specials, sales and featured items and services. Assisting management with reports and other projects as needed. Perform all side work as assigned Cleans and maintain on a daily and by use basis. Assist guest with any questions or concerns Will be required to adjust schedule based on business demands. Performs all other duties as assigned Qualifications: Previous experience in a salon or customer service role is a plus. Basic knowledge of hair care and beauty products. Excellent communication and interpersonal skills. Ability to multitask and stay organized in a fast-paced environment. Professional appearance and a positive attitude. Team player with a willingness to learn and grow in the beauty industry. Current Florida licensed cosmetologist or in school to become a licensed cosmetologist.
Amrit Ocean Resort and Residences
West Palm Beach, Florida
Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Amrit Ocean Resort & Residences The first-of-its-kind Five Star personalized luxury wellness community is launching our first location in South East Florida. Located on 7.5 acres oceanfront, Amrit unites the ancient inner-science of the East and Western technology for personalized luxury that promotes mindful living with unlimited potential. Utilizing the time-honored practice of Eight Limbs of Patanjali with Five Pillars of Wellness (Mindfulness, Nutrition, Fitness, Relaxation and Sleep), Amrit's 24/7 Personal Wellness Advisors work with guests to identify their Personalized Roadmap to Wellness. Amrit's two towers, Peace and Happiness comprise 182 wellness residents, 153 wellness resort suites including 30 destination spa suites, chlorine free pools, natural bistro with teaching kitchen, farm to table restaurant, meeting/celebration space, hair-health full service salon, outdoor activities/experiences and 100,000 sf of wellness and spa spread over four floors indoors and out. Featuring Aayush, an extensive hydrothermal circuit with co-ed and gender specific areas, plus hamam, flotation pod and terraces with panoramic ocean views. Amrit, in partnership with leading wellness innovators, globally renown mindfulness experts, and a spa floor dedicated to innovative treatments and services, will provide the tools, technology, resources and experiences for guests to achieve personalized peace and happiness and ultimately, wellness for life. Overview: We are seeking an experienced and accomplished Hair Stylist to provide top quality hair services to residences, members, locals, and resort guests. The ideal candidate has previous experience in a luxury salon environment. Strong communication skills are mandatory. Responsibilities: Fundamental Requirements: Provide hair services such as: Women's and Men's Cuts; Blowouts & Style; Partial and Full Highlights; Single and Double Process; Balayage; Relax/straighten; Updos; Bridal; Conditioning treatments; makeup application, lesson, and bridal. Maintain a clean and organized workspace. Keep up to date on the lates trends and techniques in the industry. Consult with guests to determine their hair care needs and preferences. Recommend products and services to meet guests needs and increase sales. Maintain a positive and professional attitude towards guests and coworkers. Follow all safety and sanitation protocols. Provide accurate information about salon products. Utilize, maintain, and conduct inventory of supplies and products. Maintain cleanliness of work area Maintain records as required by federal, state, local and company regulations. Respond to guest inquiries and requests and resolve guest service issues in a timely, friendly, and efficient manner. Perform general salon duties, as needed. Qualifications: Education & Experience: High school diploma or GED; valid Florida Cosmetology License is required; A thorough understanding of hair services; resort salon experience is a plus. Physical requirements: Must be able to lift 50lbs or more and walk/stand for long periods of time. Compensation Hourly, Commission and Service Charge + Retail Commissions. General Requirements: This position does require an applicant with a flexible schedule that is able to work day, afternoon and/or evening shifts, weekends, and holidays when needed. Valid Florida Cosmetology License is required. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be able to cross-train in other hotel related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management. Maintain a friendly and warm demeanor at all times. Hygiene is key in this environment due to the close proximity of working with the clients. At no time is cigarette smoke allowed to be on the hands, clothes or breath of a spa employee during a shift.
Mar 17, 2024
Full time
Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Amrit Ocean Resort & Residences The first-of-its-kind Five Star personalized luxury wellness community is launching our first location in South East Florida. Located on 7.5 acres oceanfront, Amrit unites the ancient inner-science of the East and Western technology for personalized luxury that promotes mindful living with unlimited potential. Utilizing the time-honored practice of Eight Limbs of Patanjali with Five Pillars of Wellness (Mindfulness, Nutrition, Fitness, Relaxation and Sleep), Amrit's 24/7 Personal Wellness Advisors work with guests to identify their Personalized Roadmap to Wellness. Amrit's two towers, Peace and Happiness comprise 182 wellness residents, 153 wellness resort suites including 30 destination spa suites, chlorine free pools, natural bistro with teaching kitchen, farm to table restaurant, meeting/celebration space, hair-health full service salon, outdoor activities/experiences and 100,000 sf of wellness and spa spread over four floors indoors and out. Featuring Aayush, an extensive hydrothermal circuit with co-ed and gender specific areas, plus hamam, flotation pod and terraces with panoramic ocean views. Amrit, in partnership with leading wellness innovators, globally renown mindfulness experts, and a spa floor dedicated to innovative treatments and services, will provide the tools, technology, resources and experiences for guests to achieve personalized peace and happiness and ultimately, wellness for life. Overview: We are seeking an experienced and accomplished Hair Stylist to provide top quality hair services to residences, members, locals, and resort guests. The ideal candidate has previous experience in a luxury salon environment. Strong communication skills are mandatory. Responsibilities: Fundamental Requirements: Provide hair services such as: Women's and Men's Cuts; Blowouts & Style; Partial and Full Highlights; Single and Double Process; Balayage; Relax/straighten; Updos; Bridal; Conditioning treatments; makeup application, lesson, and bridal. Maintain a clean and organized workspace. Keep up to date on the lates trends and techniques in the industry. Consult with guests to determine their hair care needs and preferences. Recommend products and services to meet guests needs and increase sales. Maintain a positive and professional attitude towards guests and coworkers. Follow all safety and sanitation protocols. Provide accurate information about salon products. Utilize, maintain, and conduct inventory of supplies and products. Maintain cleanliness of work area Maintain records as required by federal, state, local and company regulations. Respond to guest inquiries and requests and resolve guest service issues in a timely, friendly, and efficient manner. Perform general salon duties, as needed. Qualifications: Education & Experience: High school diploma or GED; valid Florida Cosmetology License is required; A thorough understanding of hair services; resort salon experience is a plus. Physical requirements: Must be able to lift 50lbs or more and walk/stand for long periods of time. Compensation Hourly, Commission and Service Charge + Retail Commissions. General Requirements: This position does require an applicant with a flexible schedule that is able to work day, afternoon and/or evening shifts, weekends, and holidays when needed. Valid Florida Cosmetology License is required. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be able to cross-train in other hotel related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management. Maintain a friendly and warm demeanor at all times. Hygiene is key in this environment due to the close proximity of working with the clients. At no time is cigarette smoke allowed to be on the hands, clothes or breath of a spa employee during a shift.
Why us? Breakfast Attendant - Part Time, Weekends $17-$19/Hourly Uniquely Colorado Crafted and located in the new Heart of Boulder, The Hiltons on Canyon (Embassy Suites & Hilton Garden Inn Boulder - Canyon Boulevard & 28th Street) is your new urban retreat. Step foot into the space, and you will experience the attention to detail of these inspired properties. Come join our amazing Food & Beverage team at The Hiltons on Canyon. We are looking for those who have a passion for service and a drive for results. At Sage Hospitality we dare to be different; not only in the experience we provide our guests, but also in the experiences we provide our team members. We believe in being true to ourselves and employing our passions. We are not just looking for employees; we are looking for storytellers; we are looking for experiential guides! Our guides are laid-back but attentive, genuinely enthusiastic, and creative daydreamers who want to share their passion with others and the community Job Overview Oversee the breakfast service for our guests and ensure a quality dining experience which includes excellence in guest satisfaction with the highest food quality standards and service. Prepare food and beverage for the breakfast function. Maintain clean and sanitary kitchen and dining areas. Responsibilities Be dependable and prompt, arriving on time and ready to work in a clean uniform and a nametag. Prepare breakfast food and beverage items and set out all hot and cold food items following all food safety regulations. Replenish all food and beverage items during the meal period. Keep all items fully stocked even up until the last minute we are open. Ensure all foods are kept at safe temperatures. Keep all tables bussed and cleaned throughout the entire time breakfast and happy hour are open. Ensure all tables are properly cleaned, and dining area is vacuumed. Receive and unpack the items as they arrive from food vendors. Date all items as they arrive and pack them according to safety standards practicing FIFO (First in first out). Greet each guest as they arrive for breakfast. Assist with service if required and replenish coffee as time permits. Build rapport with all guests at all times, solving problems when able and reporting any complaints or issues immediately to management for resolution. Learn about the hotel's guests through conversations - to be measured by a minimum standard of learning three pieces of information about at least 10 of the hotel's guests per day. Pass on any sales leads on a daily basis that are obtained during discussions with guests to management. Create and maintain a pleasant presentation for breakfast. Maintain a clean breakfast area, store food and remove all trash. Take trash out to dumpster as needed. Continuously look for cost-effective ways to improve breakfast appeal. Assists department in maintaining safety equipment and emergency procedures for the safety of all guests and employees. Maintains a friendly, cheerful and courteous manner at all times. All other duties as assigned, requested or deemed necessary by management. Qualifications Education/Formal Training High school education or equivalent. Experience Previous experience in similar position of 3 months or longer. Knowledge/Skills Must have high school graduate level mathematical aptitude, know ordering procedures and be knowledgeable of safe food handling processes. Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills. Must be competent in oral and written English. Must have vision ability to read written communications and handle paperwork processing Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lifting trays, dish racks, glass racks, etc. 20 -40 lbs. Pushing carts, Queen Marys, hotbox, portable bar 50 -100 lbs. Carrying trays, dish racks, glass racks, etc using both hands at 20 -40 lbs. Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages. Bending/kneeling: Ability to bend to lower level cabinets and lift trays. Mobility: Maneuver in narrow areas and between seated guests. Continuous standing required to service guest functions; 100% of the time scheduled. Climbing approximately 12 steps 20% of 8 hours. No driving required. Must have moderate comprehension and literacy to read use records and all special requests. Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction, and be able to communicate both verbally and in writing. Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling multiple tasks. Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. Environment Physically strenuous: prolonged standing, walking, lifting and carrying throughout entire shift in 95% indoor environment. Going in the freezer temperatures can be -10 degrees. Benefits Paid sick time Eligible to participate in the Company's 401(k) program with employer matching Employee Assistance Program Great discounts on Hotels, Restaurants, and much more. Free RTD EcoPass
Mar 15, 2024
Full time
Why us? Breakfast Attendant - Part Time, Weekends $17-$19/Hourly Uniquely Colorado Crafted and located in the new Heart of Boulder, The Hiltons on Canyon (Embassy Suites & Hilton Garden Inn Boulder - Canyon Boulevard & 28th Street) is your new urban retreat. Step foot into the space, and you will experience the attention to detail of these inspired properties. Come join our amazing Food & Beverage team at The Hiltons on Canyon. We are looking for those who have a passion for service and a drive for results. At Sage Hospitality we dare to be different; not only in the experience we provide our guests, but also in the experiences we provide our team members. We believe in being true to ourselves and employing our passions. We are not just looking for employees; we are looking for storytellers; we are looking for experiential guides! Our guides are laid-back but attentive, genuinely enthusiastic, and creative daydreamers who want to share their passion with others and the community Job Overview Oversee the breakfast service for our guests and ensure a quality dining experience which includes excellence in guest satisfaction with the highest food quality standards and service. Prepare food and beverage for the breakfast function. Maintain clean and sanitary kitchen and dining areas. Responsibilities Be dependable and prompt, arriving on time and ready to work in a clean uniform and a nametag. Prepare breakfast food and beverage items and set out all hot and cold food items following all food safety regulations. Replenish all food and beverage items during the meal period. Keep all items fully stocked even up until the last minute we are open. Ensure all foods are kept at safe temperatures. Keep all tables bussed and cleaned throughout the entire time breakfast and happy hour are open. Ensure all tables are properly cleaned, and dining area is vacuumed. Receive and unpack the items as they arrive from food vendors. Date all items as they arrive and pack them according to safety standards practicing FIFO (First in first out). Greet each guest as they arrive for breakfast. Assist with service if required and replenish coffee as time permits. Build rapport with all guests at all times, solving problems when able and reporting any complaints or issues immediately to management for resolution. Learn about the hotel's guests through conversations - to be measured by a minimum standard of learning three pieces of information about at least 10 of the hotel's guests per day. Pass on any sales leads on a daily basis that are obtained during discussions with guests to management. Create and maintain a pleasant presentation for breakfast. Maintain a clean breakfast area, store food and remove all trash. Take trash out to dumpster as needed. Continuously look for cost-effective ways to improve breakfast appeal. Assists department in maintaining safety equipment and emergency procedures for the safety of all guests and employees. Maintains a friendly, cheerful and courteous manner at all times. All other duties as assigned, requested or deemed necessary by management. Qualifications Education/Formal Training High school education or equivalent. Experience Previous experience in similar position of 3 months or longer. Knowledge/Skills Must have high school graduate level mathematical aptitude, know ordering procedures and be knowledgeable of safe food handling processes. Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills. Must be competent in oral and written English. Must have vision ability to read written communications and handle paperwork processing Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lifting trays, dish racks, glass racks, etc. 20 -40 lbs. Pushing carts, Queen Marys, hotbox, portable bar 50 -100 lbs. Carrying trays, dish racks, glass racks, etc using both hands at 20 -40 lbs. Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages. Bending/kneeling: Ability to bend to lower level cabinets and lift trays. Mobility: Maneuver in narrow areas and between seated guests. Continuous standing required to service guest functions; 100% of the time scheduled. Climbing approximately 12 steps 20% of 8 hours. No driving required. Must have moderate comprehension and literacy to read use records and all special requests. Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction, and be able to communicate both verbally and in writing. Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling multiple tasks. Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. Environment Physically strenuous: prolonged standing, walking, lifting and carrying throughout entire shift in 95% indoor environment. Going in the freezer temperatures can be -10 degrees. Benefits Paid sick time Eligible to participate in the Company's 401(k) program with employer matching Employee Assistance Program Great discounts on Hotels, Restaurants, and much more. Free RTD EcoPass
Location The Homestead Our employees are what make The Omni Homestead what it is. Since 1766, they've helped us offer guests an opportunity to enjoy Southern hospitality at its best. Located in the Allegheny Mountains of Virginia, we are a four-season resort that boasts superb restaurant dining experiences, championship golf, spa, winter sports and numerous other activities ideal for families and corporate outings. The Omni Homestead's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Homestead may be your perfect match. Job Description The Banquet Captain is responsible for the successful execution of banquets events. Ensures all banquet activities are carried out professionally and to standard while maximizing profitability. Manages, motivates and empowers associates. Must demonstrate excellent leadership and effective communication skills across all departments. Responsibilities Supervise the daily operations of banquets events to ensure compliance with Banquet Event Orders, safety regulations, ensuring optimal levels of service, quality and hospitality are performed. Review Banquet Event Orders with customers noting changes, issues, and concerns. Anticipate and react to challenges ensuring quality and value of service in all areas. Calculate and review the banquet checks ensuring billing accuracy. Present checks to the customer for and review and signature. Participate in the Banquet Payroll Process ensuring accurate, prompt reporting to the accounting department. Monitor and control the maintenance/sanitation of the banquet areas maintaining cleanliness and protecting assets. Manage the performance of the Convention Setup Department by reviewing banquet event orders and floorplans. Comprehend BEO content and delegate CS responsibilities for rooms to be set on time. Inspect room sets ensuring cleanliness with equipment positioned correctly and uniformly. Communicate effectively with customers, managers and associates to ensure that all room setups, equipment, supplies, staffing and menus meet/exceed customer's expectations. Communicate with the Catering department learning all details and expectations from the customer, and delegate responsibilities with the goal of exceeding expectations. Communicate with culinary ensuring timing, presentation and quantity of food is served on time. Able to work flexible shifts to consisting of mornings, afternoons, evenings, weekend and holidays; scheduled days and times may vary based on need. Maintain clean and neat work areas while servicing guests per established policies and procedures. Manage a service team delivering polished and refined levels of service under varying conditions and constraints of time. Manage the breakdown and transition from one event to another implementing strategic planning to complete on time with available resources and labor. Greet and serve guests following guidelines set by the policies/procedures regarding the service of food and beverage. Keep kitchen area & all storage areas clean and organized according to policies set forth by management. Clearly and timely communicate needs and concerns to other Banquet Captains and/or Manager/Director. Manage closing side-work delegation setting up future events for success. Build and maintain attractive and efficient buffet food stations to hotel standards. Manage the inventory, set-up, breakdown, service and billing procedures of the banquet bar operation. Assist guests; help serve as needed and respond to questions using suggestive selling techniques. Author sidework assignments detailing individual banquet employee responsibilities through all phases of service. Report and maintain inventory levels of all assets in the banquet department to include equipment, linen, food, beer, wine and liquor. Participate and provide feedback to evaluate the performance of banquet employees Be a champion of fine dining fundamentals. Lead by example and train/develop banquet staff to follow accordingly with the ability to tailor service to delight the guest in varying scenarios. OTHER DUTIES/RESPONSIBILITIES Know the menu for each function served and be able to explain the major ingredients and preparation methods for each item to be served. Be able to manage and serve guests safely with special dietary requirements. Attends and conducts pre-meal and departmental meetings in person in order to enhance communications and gain knowledge of products, service and facility. Exhibit leadership at all times in an effort to develop, build, retain and promote talent within Omni. SUPERVISORY DUTIES Participate in department disciplinary policies for banquet servers, banquet housemen, an on-call employees Participate in scheduling Participate in payroll execution Posting of sales of service charges to accounts Maintain banquet beer wine and liquor inventories Manage and supervise the banquet beverage team Manage and supervise the banquet set-up / Houseperson team Communicate pertinent information back and forth within culinary and catering departments. Deliver a recap of banquet operations at the conclusion of events to hotel leaders. Qualifications Dealing with Ambiguity Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. Compassion Genuinely cares about people; is concerned about their work and non-work problems; is available and ready to help; is sympathetic to the plight of others not as fortunate; demonstrates real empathy with the joys and pain of others. Composure Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; doesn't show frustration when resisted or blocked; is a settling influence in a crisis. Interpersonal Savvy Relates well to all kinds of people - up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably. Knowledge/Skills Must have basic knowledge of customer service principles, food service function, and restaurant and kitchen operations. Abilities Lifting trays, dish racks, glass racks, etc. 20 -40 lbs. Pushing carts, Queen Marys, hotbox, portable bar 50 -100 lbs. Carrying trays, dish racks, glass racks, etc using both hands at 20 -40 lbs. Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages. Bending/kneeling: Ability to bend to lower level cabinets and lift trays. Mobility: Maneuver in narrow areas and between seated guests. Continuous standing required to service guest functions; 100% of the time scheduled. Climbing approximately 12 steps 20% of 8 hours. Must have moderate comprehension and literacy to read use records and all special requests. Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction, and be able to communicate both verbally and in writing. Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling multiple tasks. Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. Education/Formal Training High school education or equivalent. Unexpired TIPs required Unexpired certification in ServSafe Experience One to two years in a related position with this company or other organization(s). Material/Equipment Used Computerized order machine, basic writing materials, restaurant equipment including but not limited to coffee machines, ice machines, toasters and beverage dispensers. The ability to work with Microsoft Office applications, Salesforce, and communicate via email. Environment:Physically strenuous: prolonged standing, walking, lifting and carrying throughout entire shift in 95% indoor environment. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster () and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement () If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to . Job LocationsUS-VA-Hot Springs Posted Date2 weeks ago(3/12/:45 AM) Requisition ID 91 . click apply for full job details
Mar 14, 2024
Full time
Location The Homestead Our employees are what make The Omni Homestead what it is. Since 1766, they've helped us offer guests an opportunity to enjoy Southern hospitality at its best. Located in the Allegheny Mountains of Virginia, we are a four-season resort that boasts superb restaurant dining experiences, championship golf, spa, winter sports and numerous other activities ideal for families and corporate outings. The Omni Homestead's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Homestead may be your perfect match. Job Description The Banquet Captain is responsible for the successful execution of banquets events. Ensures all banquet activities are carried out professionally and to standard while maximizing profitability. Manages, motivates and empowers associates. Must demonstrate excellent leadership and effective communication skills across all departments. Responsibilities Supervise the daily operations of banquets events to ensure compliance with Banquet Event Orders, safety regulations, ensuring optimal levels of service, quality and hospitality are performed. Review Banquet Event Orders with customers noting changes, issues, and concerns. Anticipate and react to challenges ensuring quality and value of service in all areas. Calculate and review the banquet checks ensuring billing accuracy. Present checks to the customer for and review and signature. Participate in the Banquet Payroll Process ensuring accurate, prompt reporting to the accounting department. Monitor and control the maintenance/sanitation of the banquet areas maintaining cleanliness and protecting assets. Manage the performance of the Convention Setup Department by reviewing banquet event orders and floorplans. Comprehend BEO content and delegate CS responsibilities for rooms to be set on time. Inspect room sets ensuring cleanliness with equipment positioned correctly and uniformly. Communicate effectively with customers, managers and associates to ensure that all room setups, equipment, supplies, staffing and menus meet/exceed customer's expectations. Communicate with the Catering department learning all details and expectations from the customer, and delegate responsibilities with the goal of exceeding expectations. Communicate with culinary ensuring timing, presentation and quantity of food is served on time. Able to work flexible shifts to consisting of mornings, afternoons, evenings, weekend and holidays; scheduled days and times may vary based on need. Maintain clean and neat work areas while servicing guests per established policies and procedures. Manage a service team delivering polished and refined levels of service under varying conditions and constraints of time. Manage the breakdown and transition from one event to another implementing strategic planning to complete on time with available resources and labor. Greet and serve guests following guidelines set by the policies/procedures regarding the service of food and beverage. Keep kitchen area & all storage areas clean and organized according to policies set forth by management. Clearly and timely communicate needs and concerns to other Banquet Captains and/or Manager/Director. Manage closing side-work delegation setting up future events for success. Build and maintain attractive and efficient buffet food stations to hotel standards. Manage the inventory, set-up, breakdown, service and billing procedures of the banquet bar operation. Assist guests; help serve as needed and respond to questions using suggestive selling techniques. Author sidework assignments detailing individual banquet employee responsibilities through all phases of service. Report and maintain inventory levels of all assets in the banquet department to include equipment, linen, food, beer, wine and liquor. Participate and provide feedback to evaluate the performance of banquet employees Be a champion of fine dining fundamentals. Lead by example and train/develop banquet staff to follow accordingly with the ability to tailor service to delight the guest in varying scenarios. OTHER DUTIES/RESPONSIBILITIES Know the menu for each function served and be able to explain the major ingredients and preparation methods for each item to be served. Be able to manage and serve guests safely with special dietary requirements. Attends and conducts pre-meal and departmental meetings in person in order to enhance communications and gain knowledge of products, service and facility. Exhibit leadership at all times in an effort to develop, build, retain and promote talent within Omni. SUPERVISORY DUTIES Participate in department disciplinary policies for banquet servers, banquet housemen, an on-call employees Participate in scheduling Participate in payroll execution Posting of sales of service charges to accounts Maintain banquet beer wine and liquor inventories Manage and supervise the banquet beverage team Manage and supervise the banquet set-up / Houseperson team Communicate pertinent information back and forth within culinary and catering departments. Deliver a recap of banquet operations at the conclusion of events to hotel leaders. Qualifications Dealing with Ambiguity Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. Compassion Genuinely cares about people; is concerned about their work and non-work problems; is available and ready to help; is sympathetic to the plight of others not as fortunate; demonstrates real empathy with the joys and pain of others. Composure Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; doesn't show frustration when resisted or blocked; is a settling influence in a crisis. Interpersonal Savvy Relates well to all kinds of people - up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably. Knowledge/Skills Must have basic knowledge of customer service principles, food service function, and restaurant and kitchen operations. Abilities Lifting trays, dish racks, glass racks, etc. 20 -40 lbs. Pushing carts, Queen Marys, hotbox, portable bar 50 -100 lbs. Carrying trays, dish racks, glass racks, etc using both hands at 20 -40 lbs. Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages. Bending/kneeling: Ability to bend to lower level cabinets and lift trays. Mobility: Maneuver in narrow areas and between seated guests. Continuous standing required to service guest functions; 100% of the time scheduled. Climbing approximately 12 steps 20% of 8 hours. Must have moderate comprehension and literacy to read use records and all special requests. Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction, and be able to communicate both verbally and in writing. Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling multiple tasks. Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. Education/Formal Training High school education or equivalent. Unexpired TIPs required Unexpired certification in ServSafe Experience One to two years in a related position with this company or other organization(s). Material/Equipment Used Computerized order machine, basic writing materials, restaurant equipment including but not limited to coffee machines, ice machines, toasters and beverage dispensers. The ability to work with Microsoft Office applications, Salesforce, and communicate via email. Environment:Physically strenuous: prolonged standing, walking, lifting and carrying throughout entire shift in 95% indoor environment. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster () and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement () If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to . Job LocationsUS-VA-Hot Springs Posted Date2 weeks ago(3/12/:45 AM) Requisition ID 91 . click apply for full job details
Why us? Breakfast Attendant - Part Time, Weekends $17-$19/Hourly Uniquely Colorado Crafted and located in the new Heart of Boulder, The Hiltons on Canyon (Embassy Suites & Hilton Garden Inn Boulder - Canyon Boulevard & 28th Street) is your new urban retreat. Step foot into the space, and you will experience the attention to detail of these inspired properties. Come join our amazing Food & Beverage team at The Hiltons on Canyon. We are looking for those who have a passion for service and a drive for results. At Sage Hospitality we dare to be different; not only in the experience we provide our guests, but also in the experiences we provide our team members. We believe in being true to ourselves and employing our passions. We are not just looking for employees; we are looking for storytellers; we are looking for experiential guides! Our guides are laid-back but attentive, genuinely enthusiastic, and creative daydreamers who want to share their passion with others and the community Job Overview Oversee the breakfast service for our guests and ensure a quality dining experience which includes excellence in guest satisfaction with the highest food quality standards and service. Prepare food and beverage for the breakfast function. Maintain clean and sanitary kitchen and dining areas. Responsibilities Be dependable and prompt, arriving on time and ready to work in a clean uniform and a nametag. Prepare breakfast food and beverage items and set out all hot and cold food items following all food safety regulations. Replenish all food and beverage items during the meal period. Keep all items fully stocked even up until the last minute we are open. Ensure all foods are kept at safe temperatures. Keep all tables bussed and cleaned throughout the entire time breakfast and happy hour are open. Ensure all tables are properly cleaned, and dining area is vacuumed. Receive and unpack the items as they arrive from food vendors. Date all items as they arrive and pack them according to safety standards practicing FIFO (First in first out). Greet each guest as they arrive for breakfast. Assist with service if required and replenish coffee as time permits. Build rapport with all guests at all times, solving problems when able and reporting any complaints or issues immediately to management for resolution. Learn about the hotel's guests through conversations - to be measured by a minimum standard of learning three pieces of information about at least 10 of the hotel's guests per day. Pass on any sales leads on a daily basis that are obtained during discussions with guests to management. Create and maintain a pleasant presentation for breakfast. Maintain a clean breakfast area, store food and remove all trash. Take trash out to dumpster as needed. Continuously look for cost-effective ways to improve breakfast appeal. Assists department in maintaining safety equipment and emergency procedures for the safety of all guests and employees. Maintains a friendly, cheerful and courteous manner at all times. All other duties as assigned, requested or deemed necessary by management. Qualifications Education/Formal Training High school education or equivalent. Experience Previous experience in similar position of 3 months or longer. Knowledge/Skills Must have high school graduate level mathematical aptitude, know ordering procedures and be knowledgeable of safe food handling processes. Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills. Must be competent in oral and written English. Must have vision ability to read written communications and handle paperwork processing Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lifting trays, dish racks, glass racks, etc. 20 -40 lbs. Pushing carts, Queen Marys, hotbox, portable bar 50 -100 lbs. Carrying trays, dish racks, glass racks, etc using both hands at 20 -40 lbs. Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages. Bending/kneeling: Ability to bend to lower level cabinets and lift trays. Mobility: Maneuver in narrow areas and between seated guests. Continuous standing required to service guest functions; 100% of the time scheduled. Climbing approximately 12 steps 20% of 8 hours. No driving required. Must have moderate comprehension and literacy to read use records and all special requests. Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction, and be able to communicate both verbally and in writing. Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling multiple tasks. Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. Environment Physically strenuous: prolonged standing, walking, lifting and carrying throughout entire shift in 95% indoor environment. Going in the freezer temperatures can be -10 degrees. Benefits Paid sick time Eligible to participate in the Company's 401(k) program with employer matching Employee Assistance Program Great discounts on Hotels, Restaurants, and much more. Free RTD EcoPass ID: 9 Position Type: Regular Part-Time Property : Embassy Suites Boulder Outlet: Hotel Category: Restaurant Operations Min: USD $17.00/Hr. Max: USD $19.00/Hr. Tipped Position: No Address : 2601 Canyon Blvd City : Boulder State : Colorado EOE Protected Veterans/Disability
Mar 13, 2024
Full time
Why us? Breakfast Attendant - Part Time, Weekends $17-$19/Hourly Uniquely Colorado Crafted and located in the new Heart of Boulder, The Hiltons on Canyon (Embassy Suites & Hilton Garden Inn Boulder - Canyon Boulevard & 28th Street) is your new urban retreat. Step foot into the space, and you will experience the attention to detail of these inspired properties. Come join our amazing Food & Beverage team at The Hiltons on Canyon. We are looking for those who have a passion for service and a drive for results. At Sage Hospitality we dare to be different; not only in the experience we provide our guests, but also in the experiences we provide our team members. We believe in being true to ourselves and employing our passions. We are not just looking for employees; we are looking for storytellers; we are looking for experiential guides! Our guides are laid-back but attentive, genuinely enthusiastic, and creative daydreamers who want to share their passion with others and the community Job Overview Oversee the breakfast service for our guests and ensure a quality dining experience which includes excellence in guest satisfaction with the highest food quality standards and service. Prepare food and beverage for the breakfast function. Maintain clean and sanitary kitchen and dining areas. Responsibilities Be dependable and prompt, arriving on time and ready to work in a clean uniform and a nametag. Prepare breakfast food and beverage items and set out all hot and cold food items following all food safety regulations. Replenish all food and beverage items during the meal period. Keep all items fully stocked even up until the last minute we are open. Ensure all foods are kept at safe temperatures. Keep all tables bussed and cleaned throughout the entire time breakfast and happy hour are open. Ensure all tables are properly cleaned, and dining area is vacuumed. Receive and unpack the items as they arrive from food vendors. Date all items as they arrive and pack them according to safety standards practicing FIFO (First in first out). Greet each guest as they arrive for breakfast. Assist with service if required and replenish coffee as time permits. Build rapport with all guests at all times, solving problems when able and reporting any complaints or issues immediately to management for resolution. Learn about the hotel's guests through conversations - to be measured by a minimum standard of learning three pieces of information about at least 10 of the hotel's guests per day. Pass on any sales leads on a daily basis that are obtained during discussions with guests to management. Create and maintain a pleasant presentation for breakfast. Maintain a clean breakfast area, store food and remove all trash. Take trash out to dumpster as needed. Continuously look for cost-effective ways to improve breakfast appeal. Assists department in maintaining safety equipment and emergency procedures for the safety of all guests and employees. Maintains a friendly, cheerful and courteous manner at all times. All other duties as assigned, requested or deemed necessary by management. Qualifications Education/Formal Training High school education or equivalent. Experience Previous experience in similar position of 3 months or longer. Knowledge/Skills Must have high school graduate level mathematical aptitude, know ordering procedures and be knowledgeable of safe food handling processes. Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills. Must be competent in oral and written English. Must have vision ability to read written communications and handle paperwork processing Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lifting trays, dish racks, glass racks, etc. 20 -40 lbs. Pushing carts, Queen Marys, hotbox, portable bar 50 -100 lbs. Carrying trays, dish racks, glass racks, etc using both hands at 20 -40 lbs. Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages. Bending/kneeling: Ability to bend to lower level cabinets and lift trays. Mobility: Maneuver in narrow areas and between seated guests. Continuous standing required to service guest functions; 100% of the time scheduled. Climbing approximately 12 steps 20% of 8 hours. No driving required. Must have moderate comprehension and literacy to read use records and all special requests. Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction, and be able to communicate both verbally and in writing. Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling multiple tasks. Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. Environment Physically strenuous: prolonged standing, walking, lifting and carrying throughout entire shift in 95% indoor environment. Going in the freezer temperatures can be -10 degrees. Benefits Paid sick time Eligible to participate in the Company's 401(k) program with employer matching Employee Assistance Program Great discounts on Hotels, Restaurants, and much more. Free RTD EcoPass ID: 9 Position Type: Regular Part-Time Property : Embassy Suites Boulder Outlet: Hotel Category: Restaurant Operations Min: USD $17.00/Hr. Max: USD $19.00/Hr. Tipped Position: No Address : 2601 Canyon Blvd City : Boulder State : Colorado EOE Protected Veterans/Disability
Taylor Hospitality has recently acquired Hotel Weyanoke and is currently recruiting a Food and Beverage Front-of-House Supervisor. Are you passionate about property food and beverage? Interested in joining a dynamic team at one of Virginia's premier boutique hotels right next to Longwood University's Campus in Farmville, Virginia? Look no further than the Hotel Weyanoke, where the Taylor Hospitality team takes immense pride in delivering unparalleled accommodations and Southern hospitality. Our diverse dining experiences, such as the inviting Tap Root Tavern and the stunning Catbird Rooftop Bar, are designed to satisfy even the most discerning tastes. In addition to extraordinary dining options, we also offer exceptional catering, and unforgettable special events, creating unforgettable group stay experiences. Taylor Hospitality is an Exceptional Company built by Exceptional Team Members. Compensation: $14.00 - 16.00 per hour plus event commissions, Benefits include: Full-time team members receive benefits including health, dental, vision, and life, 401(k), STD, LTD, paid holiday, vacation, personal & sick time, lean management training, and numerous other employee discount benefits through our HR provider LL Roberts. Role: The FB Supervisor will provide support in front-of-house operations for food and beverage. Responsibilities include ensuring the satisfaction of both guests and team members while effectively managing the operating budget and delivering exceptional service. The Food and Beverage Supervisor is expected to promote innovative ideas to drive business growth, reduce staff turnover, maintain revenue and payroll budgets, and meet productivity goals while consistently delivering excellent service. Duties and Responsibilities: Controls the sales and profitability of the restaurant. Ensures that guests' needs are fulfilled and their dining experience is as pleasurable as possible; responds to guest feedback, including complaints/problems. Establishes and monitors standards for restaurants including but not limited to personnel administration and performance, service to guests, advertising, and publicity. Establishes and maintains effective revenue management techniques to maximize restaurant revenues; reviews and analyzes financial statements. Maintains visibility and accessibility to guests, staff, and vendors; maintains effective communication with all staff to ensure the restaurant is performing at established standards. Develops, implements, and monitors restaurant budget; oversees all accounting functions. Monitors the overall condition of the restaurant, public areas, and outside grounds; ensures that deficiencies are rectified. Establishes par levels for supplies and equipment; monitors and maintains proper inventory levels; authorizes purchase orders for supplies and equipment. Possesses and maintains thorough knowledge of all beverage selections available and characteristics/description of every wine/champagne on the wine list and by the glass; all menu items, preparation method/time, ingredients, sauces, portion sizes, presentation, and prices. Prepares accurate and timely reports as required. Interfaces with the Executive Chef to plan menus and pricing, review daily specials and 86'd items, and develop menu preparation and implementation. Assists staff with job functions as needed to ensure optimum service to all guests. Hires, trains, supervises, motivates, and develops restaurant staff; manages schedules and workflow. Provides day-to-day guidance and oversight of subordinates; actively works to promote and recognize performance. Keeps up to date on the overall activities of the team, identifying problem areas and taking corrective actions. Performs other related duties as assigned by management. Qualifications: High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area. Demonstrated proficiency in supervising and motivating subordinates Commitment to excellence and high standards Excellent written and oral communication skills Strong organizational, problem-solving, and analytical skills Ability to manage priorities and workflow Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm Excellent customer service skills Proven leadership and business acumen skills, Proven ability to handle multiple projects and meet deadlines Strong interpersonal skills, Good judgment with the ability to make timely and sound decisions Creative, flexible, and innovative team player with passion, enthusiasm, focus, creativity, and a positive outlook. Bilingual skills a plus. Professional appearance and demeanor, Ability to effectively communicate with people at all levels and from various backgrounds. Proficient in Google Applications. Work Environment: Frequently required to stand, walk, sit, talk, hear Frequently utilize visual acuity to operate equipment, read technical information, and/or use a keyboard Frequently required to climb, balance, bend, stoop, kneel or crawl Frequently required to lift/push/carry items up to 50 pounds Frequent evening and weekend work required Frequently exposure to outside weather conditions Frequently exposed to extreme heat or cold (non-weather) Additional Information: Kindly, be aware that the job description provided is a partial account of the activities, duties, or responsibilities entailed for this role. Standard Operating Procedures, Training Checklists, and Departmental Handbooks will be provided to ensure the Team Member is trained in all duties and responsibilities of the position. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Up to Par Management and Taylor Hospitality are Equal Employment Opportunity companies, we are proud to be an equal opportunity workplace and an affirmative action employer. We are committed to equal employment opportunity regardless of race, religion, sex, national origin, sexual orientation, age, citizenship, marital status, or disability. About: Up to Par Management Taylor Hospitality's Vision is to be an Exceptional Hospitality and Golf Management Company built by Exceptional Team Members who are Delivering on our Purpose to Positively Impact Others.
Mar 13, 2024
Full time
Taylor Hospitality has recently acquired Hotel Weyanoke and is currently recruiting a Food and Beverage Front-of-House Supervisor. Are you passionate about property food and beverage? Interested in joining a dynamic team at one of Virginia's premier boutique hotels right next to Longwood University's Campus in Farmville, Virginia? Look no further than the Hotel Weyanoke, where the Taylor Hospitality team takes immense pride in delivering unparalleled accommodations and Southern hospitality. Our diverse dining experiences, such as the inviting Tap Root Tavern and the stunning Catbird Rooftop Bar, are designed to satisfy even the most discerning tastes. In addition to extraordinary dining options, we also offer exceptional catering, and unforgettable special events, creating unforgettable group stay experiences. Taylor Hospitality is an Exceptional Company built by Exceptional Team Members. Compensation: $14.00 - 16.00 per hour plus event commissions, Benefits include: Full-time team members receive benefits including health, dental, vision, and life, 401(k), STD, LTD, paid holiday, vacation, personal & sick time, lean management training, and numerous other employee discount benefits through our HR provider LL Roberts. Role: The FB Supervisor will provide support in front-of-house operations for food and beverage. Responsibilities include ensuring the satisfaction of both guests and team members while effectively managing the operating budget and delivering exceptional service. The Food and Beverage Supervisor is expected to promote innovative ideas to drive business growth, reduce staff turnover, maintain revenue and payroll budgets, and meet productivity goals while consistently delivering excellent service. Duties and Responsibilities: Controls the sales and profitability of the restaurant. Ensures that guests' needs are fulfilled and their dining experience is as pleasurable as possible; responds to guest feedback, including complaints/problems. Establishes and monitors standards for restaurants including but not limited to personnel administration and performance, service to guests, advertising, and publicity. Establishes and maintains effective revenue management techniques to maximize restaurant revenues; reviews and analyzes financial statements. Maintains visibility and accessibility to guests, staff, and vendors; maintains effective communication with all staff to ensure the restaurant is performing at established standards. Develops, implements, and monitors restaurant budget; oversees all accounting functions. Monitors the overall condition of the restaurant, public areas, and outside grounds; ensures that deficiencies are rectified. Establishes par levels for supplies and equipment; monitors and maintains proper inventory levels; authorizes purchase orders for supplies and equipment. Possesses and maintains thorough knowledge of all beverage selections available and characteristics/description of every wine/champagne on the wine list and by the glass; all menu items, preparation method/time, ingredients, sauces, portion sizes, presentation, and prices. Prepares accurate and timely reports as required. Interfaces with the Executive Chef to plan menus and pricing, review daily specials and 86'd items, and develop menu preparation and implementation. Assists staff with job functions as needed to ensure optimum service to all guests. Hires, trains, supervises, motivates, and develops restaurant staff; manages schedules and workflow. Provides day-to-day guidance and oversight of subordinates; actively works to promote and recognize performance. Keeps up to date on the overall activities of the team, identifying problem areas and taking corrective actions. Performs other related duties as assigned by management. Qualifications: High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area. Demonstrated proficiency in supervising and motivating subordinates Commitment to excellence and high standards Excellent written and oral communication skills Strong organizational, problem-solving, and analytical skills Ability to manage priorities and workflow Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm Excellent customer service skills Proven leadership and business acumen skills, Proven ability to handle multiple projects and meet deadlines Strong interpersonal skills, Good judgment with the ability to make timely and sound decisions Creative, flexible, and innovative team player with passion, enthusiasm, focus, creativity, and a positive outlook. Bilingual skills a plus. Professional appearance and demeanor, Ability to effectively communicate with people at all levels and from various backgrounds. Proficient in Google Applications. Work Environment: Frequently required to stand, walk, sit, talk, hear Frequently utilize visual acuity to operate equipment, read technical information, and/or use a keyboard Frequently required to climb, balance, bend, stoop, kneel or crawl Frequently required to lift/push/carry items up to 50 pounds Frequent evening and weekend work required Frequently exposure to outside weather conditions Frequently exposed to extreme heat or cold (non-weather) Additional Information: Kindly, be aware that the job description provided is a partial account of the activities, duties, or responsibilities entailed for this role. Standard Operating Procedures, Training Checklists, and Departmental Handbooks will be provided to ensure the Team Member is trained in all duties and responsibilities of the position. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Up to Par Management and Taylor Hospitality are Equal Employment Opportunity companies, we are proud to be an equal opportunity workplace and an affirmative action employer. We are committed to equal employment opportunity regardless of race, religion, sex, national origin, sexual orientation, age, citizenship, marital status, or disability. About: Up to Par Management Taylor Hospitality's Vision is to be an Exceptional Hospitality and Golf Management Company built by Exceptional Team Members who are Delivering on our Purpose to Positively Impact Others.
Description: A PURE taqueria• Server Assistant is responsible for providing legendary hospitality and service to all Guests in all areas of the restaurant, at all times. This position is primarily responsible for serving our guests chips and salsa upon their arrival, provide refills of chips, salsa, and water as needed, remove used tableware between courses, clear and reset tables after guests leave, and provide general support to the Server and Bartender Staff. The Server Assistants also have general utility and maintenance responsibilities and other duties as assigned by the Manager on Duty. The Server Assistant (or SA) must be a team player, helping wherever and whenever needed to ensure that all Guests receive legendary hospitality. Finally, the SA is required to maintain a positive, respectful and courteous attitude towards all Guests, team members, and Managers at all times. Superior Quality Food and Beverage Properly present chips and salsa to Guest Tables and Guests at the Bar as soon as they are seated Develop a good understanding of all menu items, including daily specials, improve that knowledge whenever possible and strive to share that knowledge as required by the Guest. Legendary Hospitality Ensure that all Guests feel welcome and are given responsive, friendly and courteous service at all times. Remove used utensils, plates, and glassware between courses and provide replacements if needed by the guest. Take used items to the dishwashing area and place utensils, dishes and glassware in the appropriate areas Maintain Guest tables by removing trash, paper, or any used or unneeded items at all times. Properly and quickly clean and reset tabletops and chairs after the Guests have left Check and clean the floor as needed Inspect and clean assigned restroom every 30 minutes Communicate effectively with the FOH Team to assure efficient seating, table utilization, and Guest Service Assist Servers and Bartenders with food running as needed. Sales Growth Provide warm, friendly and efficient service and hospitality so that we are sure that the Guest will return Maintain a clean Dining Room and Restroom to support efficient service and excellent Guest perception of PURE taqueria Cost Controls Clock in and out accurately according to your posted schedule. Carry, stack, store and clean plates, glassware and utensils properly. Avoid unnecessary breakage, and do not carelessly throw small wares in the trash. Maintain a clean floor and address spills immediately. Treating Employees Like Family Contribute to a positive, productive working environment for all team members at all times by maintaining a happy professional attitude while at work. Demonstrate respect and courtesy towards all FOH, BOH and Manager teammates. Requirements: No previous restaurant experience required Must have a working knowledge of the predominant language of our Guests Must be able to work effectively in a fast-paced setting while walking or standing for up to 12 hours per day Must be able to carry 2-3 plates, trays of 4-6 drinks, or bussing trays safely
Mar 13, 2024
Full time
Description: A PURE taqueria• Server Assistant is responsible for providing legendary hospitality and service to all Guests in all areas of the restaurant, at all times. This position is primarily responsible for serving our guests chips and salsa upon their arrival, provide refills of chips, salsa, and water as needed, remove used tableware between courses, clear and reset tables after guests leave, and provide general support to the Server and Bartender Staff. The Server Assistants also have general utility and maintenance responsibilities and other duties as assigned by the Manager on Duty. The Server Assistant (or SA) must be a team player, helping wherever and whenever needed to ensure that all Guests receive legendary hospitality. Finally, the SA is required to maintain a positive, respectful and courteous attitude towards all Guests, team members, and Managers at all times. Superior Quality Food and Beverage Properly present chips and salsa to Guest Tables and Guests at the Bar as soon as they are seated Develop a good understanding of all menu items, including daily specials, improve that knowledge whenever possible and strive to share that knowledge as required by the Guest. Legendary Hospitality Ensure that all Guests feel welcome and are given responsive, friendly and courteous service at all times. Remove used utensils, plates, and glassware between courses and provide replacements if needed by the guest. Take used items to the dishwashing area and place utensils, dishes and glassware in the appropriate areas Maintain Guest tables by removing trash, paper, or any used or unneeded items at all times. Properly and quickly clean and reset tabletops and chairs after the Guests have left Check and clean the floor as needed Inspect and clean assigned restroom every 30 minutes Communicate effectively with the FOH Team to assure efficient seating, table utilization, and Guest Service Assist Servers and Bartenders with food running as needed. Sales Growth Provide warm, friendly and efficient service and hospitality so that we are sure that the Guest will return Maintain a clean Dining Room and Restroom to support efficient service and excellent Guest perception of PURE taqueria Cost Controls Clock in and out accurately according to your posted schedule. Carry, stack, store and clean plates, glassware and utensils properly. Avoid unnecessary breakage, and do not carelessly throw small wares in the trash. Maintain a clean floor and address spills immediately. Treating Employees Like Family Contribute to a positive, productive working environment for all team members at all times by maintaining a happy professional attitude while at work. Demonstrate respect and courtesy towards all FOH, BOH and Manager teammates. Requirements: No previous restaurant experience required Must have a working knowledge of the predominant language of our Guests Must be able to work effectively in a fast-paced setting while walking or standing for up to 12 hours per day Must be able to carry 2-3 plates, trays of 4-6 drinks, or bussing trays safely
WORK, PLAY & ENJOY LIFE WITH HERITAGE We offer a work environment that is focused on the employee experience, extremely flexible work schedules and benefits that are unmatched in the industry; including generous discounts on hotel room rates and food at all of our restaurants in the portfolio across the state of New Mexico! On-call hourly commision based position + gratuity and all training at minimum of $12.32 hourly with benefits. Located in Santa Fe, NM. Working out of our Inn & Spa at Loretto. Position Purpose: The Spa Nail Technician will under the direction of the Spa Director, maintain the quality and exceptional guest experience of the property Spa Facilities as it relates to nail care. The Spa nail tech is an essential support to Heritage Hotels & Resorts in creating unforgettable spa experiences for guests. Essential Duties and Functions/Responsibilities/Tasks: Work under direction of the Spa Director. Maintain positive and professional approach with employees, coworkers, and guests. Communicate regularly with all spa staff on property regarding appointments and required timeframe for smooth workflow. Greet clients in a courteous manner for all steps of their spa experience. Ability to give meticulous nail treatments. Consult with the guest to ensure expectations are met for a pleasurable visit, may include site tour. Cross-trained to perform all services within a unisex salon operation as determined by license and certification. Prepare massage equipment, sanitize instruments, treatment areas and supplies daily, and complete all tasks necessary for opening and closing shifts. On-time attendance is necessary, and uninterrupted work is expected. Answer the telephone identifying yourself, your department, and offering assistance. Effectively selling retail products and promoting spa services. Maintain proper opening/closing procedures and acting responsibly with transactions. Book appointments either by phone or in person and recording the transactions in the appropriate area. Maintain a well-groomed, professional appearance, which includes wearing a clean and well-kept uniform, and nametag. Follow all safety and health regulations including Personal Protective Equipment (PPE) protocol policies. Maintain spa rooms and public areas in a clean, comfortable and saleable condition, including front of house areas. (station cleared, trash picked up). Report any accidents or injuries to the Security Department. Carry out deep cleaning tasks and special projects. Attend product knowledge training as required. Keep current and up to date knowledge of changing trends and developments in the department. Other duties as assigned consistent with the functions of this position as needed at any of the properties. HC3 Requirements Current license, nail technician / cosmotologist as required by the State. Must be a passionate people person, as this job is highly interactive and requires superb customer service skills sales experience a plus. Friendly and warm demeanor, excellent verbal communication and ability to multitask while maintaining poise. Competent with computer technology to easily learn reservation management system, the point of sale system to process payments, and Microsoft Office Suite for basic document manipulation and printing. Ability to work on your feet or sit for long periods of time. Must be able to lift/push/reach for/carry 30+ pounds frequently. Minimum of 1 year massage therapist experience required; spa or hospitality experience a plus. High school diploma or equivalent experience/training. CPR Certification a plus. NM Safe Certified Hotelier, Inspiring Our Communities, & Celebrating Local Artisans. Heritage Hotels & Resorts Inc. is an Equal Opportunity Employer.
Mar 11, 2024
Full time
WORK, PLAY & ENJOY LIFE WITH HERITAGE We offer a work environment that is focused on the employee experience, extremely flexible work schedules and benefits that are unmatched in the industry; including generous discounts on hotel room rates and food at all of our restaurants in the portfolio across the state of New Mexico! On-call hourly commision based position + gratuity and all training at minimum of $12.32 hourly with benefits. Located in Santa Fe, NM. Working out of our Inn & Spa at Loretto. Position Purpose: The Spa Nail Technician will under the direction of the Spa Director, maintain the quality and exceptional guest experience of the property Spa Facilities as it relates to nail care. The Spa nail tech is an essential support to Heritage Hotels & Resorts in creating unforgettable spa experiences for guests. Essential Duties and Functions/Responsibilities/Tasks: Work under direction of the Spa Director. Maintain positive and professional approach with employees, coworkers, and guests. Communicate regularly with all spa staff on property regarding appointments and required timeframe for smooth workflow. Greet clients in a courteous manner for all steps of their spa experience. Ability to give meticulous nail treatments. Consult with the guest to ensure expectations are met for a pleasurable visit, may include site tour. Cross-trained to perform all services within a unisex salon operation as determined by license and certification. Prepare massage equipment, sanitize instruments, treatment areas and supplies daily, and complete all tasks necessary for opening and closing shifts. On-time attendance is necessary, and uninterrupted work is expected. Answer the telephone identifying yourself, your department, and offering assistance. Effectively selling retail products and promoting spa services. Maintain proper opening/closing procedures and acting responsibly with transactions. Book appointments either by phone or in person and recording the transactions in the appropriate area. Maintain a well-groomed, professional appearance, which includes wearing a clean and well-kept uniform, and nametag. Follow all safety and health regulations including Personal Protective Equipment (PPE) protocol policies. Maintain spa rooms and public areas in a clean, comfortable and saleable condition, including front of house areas. (station cleared, trash picked up). Report any accidents or injuries to the Security Department. Carry out deep cleaning tasks and special projects. Attend product knowledge training as required. Keep current and up to date knowledge of changing trends and developments in the department. Other duties as assigned consistent with the functions of this position as needed at any of the properties. HC3 Requirements Current license, nail technician / cosmotologist as required by the State. Must be a passionate people person, as this job is highly interactive and requires superb customer service skills sales experience a plus. Friendly and warm demeanor, excellent verbal communication and ability to multitask while maintaining poise. Competent with computer technology to easily learn reservation management system, the point of sale system to process payments, and Microsoft Office Suite for basic document manipulation and printing. Ability to work on your feet or sit for long periods of time. Must be able to lift/push/reach for/carry 30+ pounds frequently. Minimum of 1 year massage therapist experience required; spa or hospitality experience a plus. High school diploma or equivalent experience/training. CPR Certification a plus. NM Safe Certified Hotelier, Inspiring Our Communities, & Celebrating Local Artisans. Heritage Hotels & Resorts Inc. is an Equal Opportunity Employer.
Location The Homestead Our employees are what make The Omni Homestead what it is. Since 1766, they've helped us offer guests an opportunity to enjoy Southern hospitality at its best. Located in the Allegheny Mountains of Virginia, we are a four-season resort that boasts superb restaurant dining experiences, championship golf, spa, winter sports and numerous other activities ideal for families and corporate outings. The Omni Homestead's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Homestead may be your perfect match. Job Description The manager is responsible for the overall operation of the outdoor pool complex, including pools, cabanas, pool and casino lawn activities and the Mini Cascades Golf. The Manager also has oversight and coordination responsibility for the Allegheny Springs food and beverage operations. Responsibilities Responsible for assisting with recruiting, training, development and direct supervision of all associates working at the Allegheny Springs' pool and surrounding area. Including lifeguard certifications. Coordinate with operations training manager to develop staff training and communication with guests and associates; communicate Daily Events, Hours of Operation and resort/activity information to our guests and associates. Provide direction as needed to supervisors and associates. Ensure associates have the necessary resources to perform their jobs. Ensure equipment for all pool and casino lawn activities is in proper operational order and maintained for the utmost safety of our guests and associates. Direct and lead Allegheny Springs supervisors and associates, ensuring the Omni MOS is understood and executed daily. Maintain Staffing Budget and schedule as business level requires Prepares and approves weekly work schedules in accordance with established staffing guidelines and forecasts. Maintain high level of facility cleanliness Participates in the annual departmental business planning process, as well as departmental monthly P&L reviews and forecasting process. Monitors and controls expenses related to the Allegheny Springs complex, adjusting expenses including payroll as business levels dictate. Participates in implementation and updating of relevant emergency procedures. Work with the sales and marketing team to create profitable promotions and marketing strategies for activities. Work with various departments to ensure proper flow of events related to Allegheny Springs Complex activities And any other task as assigned by managment Qualifications Must be 21 years of age. Must have a valid driver's license and meet company MVR requirements. CPR, AED, Lifeguard, and Basic First Aid certification or willing to obtain. Must be willing and able to work in unfavorable weather. Must be able to life at least 30lbs, and stand on feed and walk for up to 8 hours Aquatic facilities maintenance experience (preferred) Proficiency to place orders in Birtchstreet (preferred) Prior Leadership experience (preferred) Must be willing to receive training on mechanical aspects of the aquatic facilities as needed. Need to complete online CPO certification through National Pools of Roanoke Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to .
Mar 11, 2024
Full time
Location The Homestead Our employees are what make The Omni Homestead what it is. Since 1766, they've helped us offer guests an opportunity to enjoy Southern hospitality at its best. Located in the Allegheny Mountains of Virginia, we are a four-season resort that boasts superb restaurant dining experiences, championship golf, spa, winter sports and numerous other activities ideal for families and corporate outings. The Omni Homestead's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Homestead may be your perfect match. Job Description The manager is responsible for the overall operation of the outdoor pool complex, including pools, cabanas, pool and casino lawn activities and the Mini Cascades Golf. The Manager also has oversight and coordination responsibility for the Allegheny Springs food and beverage operations. Responsibilities Responsible for assisting with recruiting, training, development and direct supervision of all associates working at the Allegheny Springs' pool and surrounding area. Including lifeguard certifications. Coordinate with operations training manager to develop staff training and communication with guests and associates; communicate Daily Events, Hours of Operation and resort/activity information to our guests and associates. Provide direction as needed to supervisors and associates. Ensure associates have the necessary resources to perform their jobs. Ensure equipment for all pool and casino lawn activities is in proper operational order and maintained for the utmost safety of our guests and associates. Direct and lead Allegheny Springs supervisors and associates, ensuring the Omni MOS is understood and executed daily. Maintain Staffing Budget and schedule as business level requires Prepares and approves weekly work schedules in accordance with established staffing guidelines and forecasts. Maintain high level of facility cleanliness Participates in the annual departmental business planning process, as well as departmental monthly P&L reviews and forecasting process. Monitors and controls expenses related to the Allegheny Springs complex, adjusting expenses including payroll as business levels dictate. Participates in implementation and updating of relevant emergency procedures. Work with the sales and marketing team to create profitable promotions and marketing strategies for activities. Work with various departments to ensure proper flow of events related to Allegheny Springs Complex activities And any other task as assigned by managment Qualifications Must be 21 years of age. Must have a valid driver's license and meet company MVR requirements. CPR, AED, Lifeguard, and Basic First Aid certification or willing to obtain. Must be willing and able to work in unfavorable weather. Must be able to life at least 30lbs, and stand on feed and walk for up to 8 hours Aquatic facilities maintenance experience (preferred) Proficiency to place orders in Birtchstreet (preferred) Prior Leadership experience (preferred) Must be willing to receive training on mechanical aspects of the aquatic facilities as needed. Need to complete online CPO certification through National Pools of Roanoke Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to .