Harrah's New Orleans Casino & Hotel, a Caesars Entertainment company, earned recognition by The Time-Picayune and The New Orleans Advocate as one of the Top Workplaces for 2022 in the Greater New Orleans. As a destination property in the heart of the city, Harrah's New Orleans is looking for fun, professional, and responsible Krewe Members who love delivering extraordinary services to our guests. If you enjoy working in a fun and fast-paced environment, we may have a career opportunity for you BENEFITS: Harrah's New Orleans is proud to offer our Krewe a professional, fun, and welcoming atmosphere. Our employees also enjoy exclusive benefits, such as: FREE Employee Parking Discounted Bus Passes Free Employee Assistance Programs Fun and Free Employee EventsJOB SUMMARY: The Table Games Supervisor accurately administers and oversees the operations of an assigned area in compliance with casino regulations and procedures.ESSENTIAL JOB FUNCTIONS: Oversees all Dealers. Maintains bank floats and controls game movement determined for optimal playing time. Constructively trains and supervises Dealers to ensure proper procedures of casino rules and regulations. Works with other game areas to track and document players winning tax limits. Insures players' information is correctly input into the system. Verifies issuance of credit after all necessary signatures are confirmed. Tracks essential play and players. Relays any pertinent information to Supervisor. Settles minor disputes in a professional and timely manner or uses judgment to call surveillance team for assistance. Attends supervisory meetings as required by upper management and corporate offices. Able to maintain area with little supervision from upper management. Uses independent judgment in the interest of Harrah's to effectively recommend the hire, transfer, review, promote, discharge, reward, or discipline staff. Conducts timely performance reviews in accordance with company policies and procedures; provides feedback; coaching and development guidance utilizing a consistent, approachable demeanor while clearly articulating expectations. Ensures that each team member clearly understands and is held accountable for their respective performance expectations. Verbally communicates to guests and employees with utmost respect. Acts as role modes and always presents oneself as a credit to Harrah's and encourages others to do the same. Meets the attendance guidelines of the fob and adheres to regulatory, departmental and company policies.QUALIFICATIONS: Must have gaming knowledge, which should include the actual dealing and supervising of at least two table games. Must have a broad knowledge of casino rules, regulations and procedures, with strong organizational, communication and leadership skills. Excellent customer service and employee skills are essential. Must be able to get along with co-workers and work as a team. Must present a well-groomed appearancePHYSICAL, MENTAL ANDENVIRONMENTAL DEMANDS: Must be able to maneuver to all areas of the casino, including in and around assigned Pit area during entire shift. Must be able to bend, reach, kneel, twist and grip items as necessary. Must be able to respond calmly and make rational decisions when handling guests' demands in a fast pace environment. Must be able to tolerate areas containing secondary smoke, high noise levels, bright lights and dust. Must be able to read, verify and sign appropriate documents relating to the game in a small area. Excellent vision (including peripheral) is needed to protect the games. Must be able to work at a fast pace and in stressful situations. Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues. Must be able to stand for 2- 3 hour increments. GAMING PERMIT: Non-Key
Apr 14, 2024
Full time
Harrah's New Orleans Casino & Hotel, a Caesars Entertainment company, earned recognition by The Time-Picayune and The New Orleans Advocate as one of the Top Workplaces for 2022 in the Greater New Orleans. As a destination property in the heart of the city, Harrah's New Orleans is looking for fun, professional, and responsible Krewe Members who love delivering extraordinary services to our guests. If you enjoy working in a fun and fast-paced environment, we may have a career opportunity for you BENEFITS: Harrah's New Orleans is proud to offer our Krewe a professional, fun, and welcoming atmosphere. Our employees also enjoy exclusive benefits, such as: FREE Employee Parking Discounted Bus Passes Free Employee Assistance Programs Fun and Free Employee EventsJOB SUMMARY: The Table Games Supervisor accurately administers and oversees the operations of an assigned area in compliance with casino regulations and procedures.ESSENTIAL JOB FUNCTIONS: Oversees all Dealers. Maintains bank floats and controls game movement determined for optimal playing time. Constructively trains and supervises Dealers to ensure proper procedures of casino rules and regulations. Works with other game areas to track and document players winning tax limits. Insures players' information is correctly input into the system. Verifies issuance of credit after all necessary signatures are confirmed. Tracks essential play and players. Relays any pertinent information to Supervisor. Settles minor disputes in a professional and timely manner or uses judgment to call surveillance team for assistance. Attends supervisory meetings as required by upper management and corporate offices. Able to maintain area with little supervision from upper management. Uses independent judgment in the interest of Harrah's to effectively recommend the hire, transfer, review, promote, discharge, reward, or discipline staff. Conducts timely performance reviews in accordance with company policies and procedures; provides feedback; coaching and development guidance utilizing a consistent, approachable demeanor while clearly articulating expectations. Ensures that each team member clearly understands and is held accountable for their respective performance expectations. Verbally communicates to guests and employees with utmost respect. Acts as role modes and always presents oneself as a credit to Harrah's and encourages others to do the same. Meets the attendance guidelines of the fob and adheres to regulatory, departmental and company policies.QUALIFICATIONS: Must have gaming knowledge, which should include the actual dealing and supervising of at least two table games. Must have a broad knowledge of casino rules, regulations and procedures, with strong organizational, communication and leadership skills. Excellent customer service and employee skills are essential. Must be able to get along with co-workers and work as a team. Must present a well-groomed appearancePHYSICAL, MENTAL ANDENVIRONMENTAL DEMANDS: Must be able to maneuver to all areas of the casino, including in and around assigned Pit area during entire shift. Must be able to bend, reach, kneel, twist and grip items as necessary. Must be able to respond calmly and make rational decisions when handling guests' demands in a fast pace environment. Must be able to tolerate areas containing secondary smoke, high noise levels, bright lights and dust. Must be able to read, verify and sign appropriate documents relating to the game in a small area. Excellent vision (including peripheral) is needed to protect the games. Must be able to work at a fast pace and in stressful situations. Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues. Must be able to stand for 2- 3 hour increments. GAMING PERMIT: Non-Key
Caesars Entertainment is Blazing the Trail for our team members with an all new benefits program. Full-time team members are able to choose from five different medical coverage levels and four different carriers. We also have an on-site clinic for team members to take advantage of. Team members also have a variety of options with dental and vision plans, along with other voluntary benefits. All full-time team members are able to take advantage of enrolling in this benefits jackpot with their new career at Caesars Entertainment.We're investing in your future more than ever with enhanced tuition assistance and an all-new student loan debt repayment program. As a new Caesars' Team Member, you'll be eligible to begin reaping the rewards of many of these benefits, in just 6 months - with full access to all educational programs with just a year of continuous employment. Benefits include tuition assistance programs, student loan repayment, and dependent scholarship programs. We invite you to be part of the extraordinary and go All In on Education with us. Additional benefits include the option to enroll in 401k with a company match, free parking, and a wide variety of team member activities. Team members are also able to enjoy free meals in our team member dining room while on shift. This includes sandwiches, salads, fresh fruit, cereal and a wide variety of beverages.Ask about our hiring bonus in the HR interview.Job Description: Monitor table game activity to ensure game integrity, record player statistics and ensure proper payouts. Open and close table games in assigned area verifying count as provided by the dealer. Inspect card decks prior to play. Track and record player buy-ins, wins, losses and bet amounts. Monitor bets and payouts and correct as needed. Complete rating cards for players. Initiate and verify fills to tables. Investigate and resolve guest complaints or concerns in accordance with standard procedures. Provide complimentary items to guest as requested in accordance with policies and procedures. Ability to read and comprehend simple instructions, short correspondence, and memos. Other duties as assigned.Qualifications: Equivalent to a high school diploma with knowledge of game and dealing techniques. 1-2 years supervisory experience is preferred. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to staff or customers and other employees of the organization. Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Regular attendance in conformance with the standards, which may be established by Horseshoe from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to Horseshoe disciplinary action procedures up to and including termination of employment. Due to the cyclical nature of the hospitality/entertainment industry, employees may be required to work varying schedules to reflect the business needs of the property. Upon employment, all employees are required to fully comply with Horseshoe policies and procedures for the safe and efficient operation of Company facilities. Employees who violate Company policies and procedures are subject to disciplinary action up to and including termination of employment. Must be able to work in areas containing dust, second hand smoke, varying noise and temperature levels, lighting, vibration, crowds and air quality. Available to work required schedule which may include nights, weekends, and holidays as needed. Must be able to respond to visual and oral cues.
Apr 14, 2024
Full time
Caesars Entertainment is Blazing the Trail for our team members with an all new benefits program. Full-time team members are able to choose from five different medical coverage levels and four different carriers. We also have an on-site clinic for team members to take advantage of. Team members also have a variety of options with dental and vision plans, along with other voluntary benefits. All full-time team members are able to take advantage of enrolling in this benefits jackpot with their new career at Caesars Entertainment.We're investing in your future more than ever with enhanced tuition assistance and an all-new student loan debt repayment program. As a new Caesars' Team Member, you'll be eligible to begin reaping the rewards of many of these benefits, in just 6 months - with full access to all educational programs with just a year of continuous employment. Benefits include tuition assistance programs, student loan repayment, and dependent scholarship programs. We invite you to be part of the extraordinary and go All In on Education with us. Additional benefits include the option to enroll in 401k with a company match, free parking, and a wide variety of team member activities. Team members are also able to enjoy free meals in our team member dining room while on shift. This includes sandwiches, salads, fresh fruit, cereal and a wide variety of beverages.Ask about our hiring bonus in the HR interview.Job Description: Monitor table game activity to ensure game integrity, record player statistics and ensure proper payouts. Open and close table games in assigned area verifying count as provided by the dealer. Inspect card decks prior to play. Track and record player buy-ins, wins, losses and bet amounts. Monitor bets and payouts and correct as needed. Complete rating cards for players. Initiate and verify fills to tables. Investigate and resolve guest complaints or concerns in accordance with standard procedures. Provide complimentary items to guest as requested in accordance with policies and procedures. Ability to read and comprehend simple instructions, short correspondence, and memos. Other duties as assigned.Qualifications: Equivalent to a high school diploma with knowledge of game and dealing techniques. 1-2 years supervisory experience is preferred. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to staff or customers and other employees of the organization. Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Regular attendance in conformance with the standards, which may be established by Horseshoe from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to Horseshoe disciplinary action procedures up to and including termination of employment. Due to the cyclical nature of the hospitality/entertainment industry, employees may be required to work varying schedules to reflect the business needs of the property. Upon employment, all employees are required to fully comply with Horseshoe policies and procedures for the safe and efficient operation of Company facilities. Employees who violate Company policies and procedures are subject to disciplinary action up to and including termination of employment. Must be able to work in areas containing dust, second hand smoke, varying noise and temperature levels, lighting, vibration, crowds and air quality. Available to work required schedule which may include nights, weekends, and holidays as needed. Must be able to respond to visual and oral cues.
HHarrah's New Orleans Casino & Hotel earned recognition as a City Business Best Places to Work honoree, and was named Large Employer in the New Orleans area by the Times-Picayune Top Workplaces program. A destination property in the heart of the city, we are continually striving to attract the best talent to provide exceptional experiences for our guests.BENEFITS: Harrah's New Orleans is proud to offer our Krewe a professional, fun, and welcoming atmosphere. Our employees also enjoy exclusive benefits, such as: FREE Employee Parking Discounted Bus Passes Free Employee Assistance Program Employee Discount Program on Hotel Rooms Fun and Free Employee Events JOB SUMMARY: The Experienced Poker Dealer/Supervisor Dual-Rate implements and ensures compliance with approved procedures, train, supervise and monitor performance of employee to ensure smooth and efficient gaming during shift. Responsible for the protection of the Horseshoe's assets within assigned areas. GENERAL REQUIREMENTS: Must possess a valid Louisiana Gaming License. Basic knowledge of a Casino Credit system beneficial. Previous experience in a leadership position preferred. Game knowledge/experience of at least two Pit Games required. ESSENTIAL DUTIES AND RESPONSIBILITIES: Includes the following. Other duties may be assigned. Safeguard casino assets. Implements and ensures compliance with company policies, procedures and gaming regulatory requirements. Specifically supervise the operation of an assigned number of tables and dealers. Responsible for the training and equitable treatment of all table games personnel. Ensure fills/credits are handled according to policy. Promote outstanding guest relations. Assist in answering questions or resolving disputes. Promote the following within the department and among all associates: Create an atmosphere of fun for all casino guests. Encourage mutual respect, dignity, and integrity with all associates by setting a positive example at all times. Instill an atmosphere that encourages associates to share ideas, discuss concerns and resolve disputes. Retain associates through personal involvement in associate training and development. Support and maintain Horseshoe courtesy guidelines. Perform other duties as assigned. Directly supervises an assigned number of dealers. Signatory ability includes; orders for fills and credits, fills and credits slips, key control, markers and customer balance records, table inventory forms, and complimentary rooms, food, beverage. DEMANDS NECESSARY TO COMPLETE ESSENTIAL JOB FUNCTIONS: PHYSICAL & MENTAL: Must be able to maneuver in between Poker tables. Must be able to reach, pull, bend, crouch, and kneel around Poker tables and Poker bank. Must be able to lift up to 30 pounds. Must be able to respond to visual and aural cues. Must present a well-groomed appearance. Must be able to read, write, speak, and understand English. WORK ENVIRONMENT: Must be able to tolerate areas containing second hand smoke, high noise levels, bright lights and dust. Ability to work at a fast pace and in stressful situations. Must be able to work any day of the week and any shift. GAMING PERMIT: Non-Key
Apr 14, 2024
Full time
HHarrah's New Orleans Casino & Hotel earned recognition as a City Business Best Places to Work honoree, and was named Large Employer in the New Orleans area by the Times-Picayune Top Workplaces program. A destination property in the heart of the city, we are continually striving to attract the best talent to provide exceptional experiences for our guests.BENEFITS: Harrah's New Orleans is proud to offer our Krewe a professional, fun, and welcoming atmosphere. Our employees also enjoy exclusive benefits, such as: FREE Employee Parking Discounted Bus Passes Free Employee Assistance Program Employee Discount Program on Hotel Rooms Fun and Free Employee Events JOB SUMMARY: The Experienced Poker Dealer/Supervisor Dual-Rate implements and ensures compliance with approved procedures, train, supervise and monitor performance of employee to ensure smooth and efficient gaming during shift. Responsible for the protection of the Horseshoe's assets within assigned areas. GENERAL REQUIREMENTS: Must possess a valid Louisiana Gaming License. Basic knowledge of a Casino Credit system beneficial. Previous experience in a leadership position preferred. Game knowledge/experience of at least two Pit Games required. ESSENTIAL DUTIES AND RESPONSIBILITIES: Includes the following. Other duties may be assigned. Safeguard casino assets. Implements and ensures compliance with company policies, procedures and gaming regulatory requirements. Specifically supervise the operation of an assigned number of tables and dealers. Responsible for the training and equitable treatment of all table games personnel. Ensure fills/credits are handled according to policy. Promote outstanding guest relations. Assist in answering questions or resolving disputes. Promote the following within the department and among all associates: Create an atmosphere of fun for all casino guests. Encourage mutual respect, dignity, and integrity with all associates by setting a positive example at all times. Instill an atmosphere that encourages associates to share ideas, discuss concerns and resolve disputes. Retain associates through personal involvement in associate training and development. Support and maintain Horseshoe courtesy guidelines. Perform other duties as assigned. Directly supervises an assigned number of dealers. Signatory ability includes; orders for fills and credits, fills and credits slips, key control, markers and customer balance records, table inventory forms, and complimentary rooms, food, beverage. DEMANDS NECESSARY TO COMPLETE ESSENTIAL JOB FUNCTIONS: PHYSICAL & MENTAL: Must be able to maneuver in between Poker tables. Must be able to reach, pull, bend, crouch, and kneel around Poker tables and Poker bank. Must be able to lift up to 30 pounds. Must be able to respond to visual and aural cues. Must present a well-groomed appearance. Must be able to read, write, speak, and understand English. WORK ENVIRONMENT: Must be able to tolerate areas containing second hand smoke, high noise levels, bright lights and dust. Ability to work at a fast pace and in stressful situations. Must be able to work any day of the week and any shift. GAMING PERMIT: Non-Key
Caesars Entertainment is Blazing the Trail for our team members with an all new benefits program. Full-time team members are able to choose from five different medical coverage levels and four different carriers. We also have an on-site clinic for team members to take advantage of. Team members also have a variety of options with dental and vision plans, along with other voluntary benefits. All full-time team members are able to take advantage of enrolling in this benefits jackpot with their new career at Caesars Entertainment.We're investing in your future more than ever with enhanced tuition assistance and an all-new student loan debt repayment program. As a new Caesars' Team Member, you'll be eligible to begin reaping the rewards of many of these benefits, in just 6 months - with full access to all educational programs with just a year of continuous employment. Benefits include tuition assistance programs, student loan repayment, and dependent scholarship programs. We invite you to be part of the extraordinary and go All In on Education with us. Additional benefits include the option to enroll in 401k with a company match, free parking, and a wide variety of team member activities. Team members are also able to enjoy free meals in our team member dining room while on shift. This includes sandwiches, salads, fresh fruit, cereal and a wide variety of beverages.Ask about our hiring bonus in the HR interview.Job Description: Monitor table game activity to ensure game integrity, record player statistics and ensure proper payouts. Open and close table games in assigned area verifying count as provided by the dealer. Inspect card decks prior to play. Track and record player buy-ins, wins, losses and bet amounts. Monitor bets and payouts and correct as needed. Complete rating cards for players. Initiate and verify fills to tables. Investigate and resolve guest complaints or concerns in accordance with standard procedures. Provide complimentary items to guest as requested in accordance with policies and procedures. Ability to read and comprehend simple instructions, short correspondence, and memos. Other duties as assigned.Qualifications: Equivalent to a high school diploma with knowledge of game and dealing techniques. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to staff or customers and other employees of the organization. Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Regular attendance in conformance with the standards, which may be established by Horseshoe from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to Horseshoe disciplinary action procedures up to and including termination of employment. Due to the cyclical nature of the hospitality/entertainment industry, employees may be required to work varying schedules to reflect the business needs of the property. Upon employment, all employees are required to fully comply with Horseshoe policies and procedures for the safe and efficient operation of Company facilities. Employees who violate Company policies and procedures are subject to disciplinary action up to and including termination of employment. Must be able to work in areas containing dust, second hand smoke, varying noise and temperature levels, lighting, vibration, crowds and air quality. Available to work required schedule which may include nights, weekends, and holidays as needed. Must be able to respond to visual and oral cues.Job Description: Responsible for monitoring table games activity to ensure game integrity and proper payouts as well as supervising team members. Monitor table game activity to ensure game integrity, record player statistics and ensure proper payouts. Open and close table games in assigned area verifying count as provided by the dealer. Inspect card decks prior to play. Track and record player buy-ins, wins, losses and bet amounts. Monitor bets and payouts and correct as needed. Complete rating cards for players. Initiate and verify fills to tables. Investigate and resolve guest complaints or concerns in accordance with standard procedures. Provide complimentary items to guest as requested in accordance with policies and procedures. Ability to read and comprehend simple instructions, short correspondence, and memos. Other duties as assigned.Qualifications: Equivalent to a high school diploma with knowledge of game and dealing techniques. 1-2 years supervisory experience is preferred. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to staff or customers and other employees of the organization. Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Regular attendance in conformance with the standards, which may be established by Horseshoe from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to Horseshoe disciplinary action procedures up to and including termination of employment. Due to the cyclical nature of the hospitality/entertainment industry, employees may be required to work varying schedules to reflect the business needs of the property. Upon employment, all employees are required to fully comply with Horseshoe policies and procedures for the safe and efficient operation of Company facilities. Employees who violate Company policies and procedures are subject to disciplinary action up to and including termination of employment. Must be able to work in areas containing dust, second hand smoke, varying noise and temperature levels, lighting, vibration, crowds and air quality. Available to work required schedule which may include nights, weekends, and holidays as needed. Must be able to respond to visual and oral cues.
Apr 14, 2024
Full time
Caesars Entertainment is Blazing the Trail for our team members with an all new benefits program. Full-time team members are able to choose from five different medical coverage levels and four different carriers. We also have an on-site clinic for team members to take advantage of. Team members also have a variety of options with dental and vision plans, along with other voluntary benefits. All full-time team members are able to take advantage of enrolling in this benefits jackpot with their new career at Caesars Entertainment.We're investing in your future more than ever with enhanced tuition assistance and an all-new student loan debt repayment program. As a new Caesars' Team Member, you'll be eligible to begin reaping the rewards of many of these benefits, in just 6 months - with full access to all educational programs with just a year of continuous employment. Benefits include tuition assistance programs, student loan repayment, and dependent scholarship programs. We invite you to be part of the extraordinary and go All In on Education with us. Additional benefits include the option to enroll in 401k with a company match, free parking, and a wide variety of team member activities. Team members are also able to enjoy free meals in our team member dining room while on shift. This includes sandwiches, salads, fresh fruit, cereal and a wide variety of beverages.Ask about our hiring bonus in the HR interview.Job Description: Monitor table game activity to ensure game integrity, record player statistics and ensure proper payouts. Open and close table games in assigned area verifying count as provided by the dealer. Inspect card decks prior to play. Track and record player buy-ins, wins, losses and bet amounts. Monitor bets and payouts and correct as needed. Complete rating cards for players. Initiate and verify fills to tables. Investigate and resolve guest complaints or concerns in accordance with standard procedures. Provide complimentary items to guest as requested in accordance with policies and procedures. Ability to read and comprehend simple instructions, short correspondence, and memos. Other duties as assigned.Qualifications: Equivalent to a high school diploma with knowledge of game and dealing techniques. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to staff or customers and other employees of the organization. Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Regular attendance in conformance with the standards, which may be established by Horseshoe from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to Horseshoe disciplinary action procedures up to and including termination of employment. Due to the cyclical nature of the hospitality/entertainment industry, employees may be required to work varying schedules to reflect the business needs of the property. Upon employment, all employees are required to fully comply with Horseshoe policies and procedures for the safe and efficient operation of Company facilities. Employees who violate Company policies and procedures are subject to disciplinary action up to and including termination of employment. Must be able to work in areas containing dust, second hand smoke, varying noise and temperature levels, lighting, vibration, crowds and air quality. Available to work required schedule which may include nights, weekends, and holidays as needed. Must be able to respond to visual and oral cues.Job Description: Responsible for monitoring table games activity to ensure game integrity and proper payouts as well as supervising team members. Monitor table game activity to ensure game integrity, record player statistics and ensure proper payouts. Open and close table games in assigned area verifying count as provided by the dealer. Inspect card decks prior to play. Track and record player buy-ins, wins, losses and bet amounts. Monitor bets and payouts and correct as needed. Complete rating cards for players. Initiate and verify fills to tables. Investigate and resolve guest complaints or concerns in accordance with standard procedures. Provide complimentary items to guest as requested in accordance with policies and procedures. Ability to read and comprehend simple instructions, short correspondence, and memos. Other duties as assigned.Qualifications: Equivalent to a high school diploma with knowledge of game and dealing techniques. 1-2 years supervisory experience is preferred. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to staff or customers and other employees of the organization. Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Regular attendance in conformance with the standards, which may be established by Horseshoe from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to Horseshoe disciplinary action procedures up to and including termination of employment. Due to the cyclical nature of the hospitality/entertainment industry, employees may be required to work varying schedules to reflect the business needs of the property. Upon employment, all employees are required to fully comply with Horseshoe policies and procedures for the safe and efficient operation of Company facilities. Employees who violate Company policies and procedures are subject to disciplinary action up to and including termination of employment. Must be able to work in areas containing dust, second hand smoke, varying noise and temperature levels, lighting, vibration, crowds and air quality. Available to work required schedule which may include nights, weekends, and holidays as needed. Must be able to respond to visual and oral cues.
Caesars Entertainment is Blazing the Trail for our team members with an all new benefits program. Full-time team members are able to choose from five different medical coverage levels and four different carriers. We also have an on-site clinic for team members to take advantage of. Team members also have a variety of options with dental and vision plans, along with other voluntary benefits. All full-time team members are able to take advantage of enrolling in this benefits jackpot with their new career at Caesars Entertainment.We're investing in your future more than ever with enhanced tuition assistance and an all-new student loan debt repayment program. As a new Caesars' Team Member, you'll be eligible to begin reaping the rewards of many of these benefits, in just 6 months - with full access to all educational programs with just a year of continuous employment. Benefits include tuition assistance programs, student loan repayment, and dependent scholarship programs. We invite you to be part of the extraordinary and go All In on Education with us. Additional benefits include the option to enroll in 401k with a company match, free parking, and a wide variety of team member activities. Team members are also able to enjoy free meals in our team member dining room while on shift. This includes sandwiches, salads, fresh fruit, cereal and a wide variety of beverages.JOB DESCRIPTION: Open and close table games in assigned area verifying count as provided by the dealer. Inspect card decks prior to play. Track and record player buy-ins, wins, losses and bet amounts. Monitor bets and payouts and correct as needed. Complete rating cards for players. Initiate and verify fills to tables. Provide complimentary items to guest as requested in accordance with policies and procedures. Investigate and resolve guest complaints or concerns in accordance with standard procedures. Performance management of team members to include performance coaching, training and development, documentation, performance appraisals, etc. Responsible for the overall integrity of daily operations. Role models regulatory, departmental and company policies and procedures. Presents oneself as a credit to Caesars and encourages others to do the same. Other duties as assigned. EDUCATION and/or EXPERIENCE: The ideal candidate will possess the following qualities: 2 years progressively more challenging experience in a gaming operations role, table games experience preferred. QUALIFICATIONS: Good oral and written communication skills including tact when dealing with difficult customers, must be fluent and literate in English. Excellent interpersonal skills and organizational ability. Must be proficient in Excel, Word, Power Point, Access and Microsoft Outlook. Ability to prioritize multiple projects and meet strict deadlines. Ability to respond calmly and make rational decisions in stressful situations with co-workers, guests and vendors. Ability to stand and walk, and mobility to move easily around entire property for entire shift. Must be physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.WORK ENVIRONMENT: Must be able to work in a fast paced environment. Must be able to work in areas containing dust, second hand smoke, varying noise and temperature levels, lighting, vibration, crowds and air quality. Must be flexible with schedule, including nights, weekends, and holidays as required.
Apr 07, 2024
Full time
Caesars Entertainment is Blazing the Trail for our team members with an all new benefits program. Full-time team members are able to choose from five different medical coverage levels and four different carriers. We also have an on-site clinic for team members to take advantage of. Team members also have a variety of options with dental and vision plans, along with other voluntary benefits. All full-time team members are able to take advantage of enrolling in this benefits jackpot with their new career at Caesars Entertainment.We're investing in your future more than ever with enhanced tuition assistance and an all-new student loan debt repayment program. As a new Caesars' Team Member, you'll be eligible to begin reaping the rewards of many of these benefits, in just 6 months - with full access to all educational programs with just a year of continuous employment. Benefits include tuition assistance programs, student loan repayment, and dependent scholarship programs. We invite you to be part of the extraordinary and go All In on Education with us. Additional benefits include the option to enroll in 401k with a company match, free parking, and a wide variety of team member activities. Team members are also able to enjoy free meals in our team member dining room while on shift. This includes sandwiches, salads, fresh fruit, cereal and a wide variety of beverages.JOB DESCRIPTION: Open and close table games in assigned area verifying count as provided by the dealer. Inspect card decks prior to play. Track and record player buy-ins, wins, losses and bet amounts. Monitor bets and payouts and correct as needed. Complete rating cards for players. Initiate and verify fills to tables. Provide complimentary items to guest as requested in accordance with policies and procedures. Investigate and resolve guest complaints or concerns in accordance with standard procedures. Performance management of team members to include performance coaching, training and development, documentation, performance appraisals, etc. Responsible for the overall integrity of daily operations. Role models regulatory, departmental and company policies and procedures. Presents oneself as a credit to Caesars and encourages others to do the same. Other duties as assigned. EDUCATION and/or EXPERIENCE: The ideal candidate will possess the following qualities: 2 years progressively more challenging experience in a gaming operations role, table games experience preferred. QUALIFICATIONS: Good oral and written communication skills including tact when dealing with difficult customers, must be fluent and literate in English. Excellent interpersonal skills and organizational ability. Must be proficient in Excel, Word, Power Point, Access and Microsoft Outlook. Ability to prioritize multiple projects and meet strict deadlines. Ability to respond calmly and make rational decisions in stressful situations with co-workers, guests and vendors. Ability to stand and walk, and mobility to move easily around entire property for entire shift. Must be physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.WORK ENVIRONMENT: Must be able to work in a fast paced environment. Must be able to work in areas containing dust, second hand smoke, varying noise and temperature levels, lighting, vibration, crowds and air quality. Must be flexible with schedule, including nights, weekends, and holidays as required.
Harrah's New Orleans Casino & Hotel, a Caesars Entertainment company, earned recognition by The Time-Picayune and The New Orleans Advocate as one of the Top Workplaces for 2022 in the Greater New Orleans. As a destination property in the heart of the city, Harrah's New Orleans is looking for fun, professional, and responsible Krewe Members who love delivering extraordinary services to our guests. If you enjoy working in a fun and fast-paced environment, we may have a career opportunity for youBENEFITS: Harrah's New Orleans is proud to offer our Krewe a professional, fun, and welcoming atmosphere. Our employees also enjoy exclusive benefits, such as: FREE Employee Parking Discounted Bus Passes Free Employee Assistance Program Employee Discount Program on Hotel Rooms Fun and Free Employee EventsJOB SUMMARY: The Table Games Dealer/Supervisor Dual-Rate performs all aspects of dealing assigned games while maintaining the highest standards in customer service. Assists in tracking play and game observation.ESSENTIAL JOB FUNCTIONS: Demonstrates an effective working knowledge of dealing policies and gaming procedures. Required to communicate all pertinent information to supervisors. Effectively handles casino gaming checks. Creates an opportunity for fun and excitement by being friendly, supportive and enthusiastic towards guests. Adheres to Harrah's appearance standards. Demonstrates positive acceptance of demanding scheduling needs. Always presents oneself as a credit to Harrah's and encourages others to do the same. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.QUALIFICATIONS: High school diploma or GED is required. Must be able to successfully complete a basic math test, and pass a Harrah's audition displaying adequate gaming skills. Must proficiently deal a minimum of one major game, and have one year of previous dealing experience. Excellent employee and customer service skills are essential. Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to maneuver to all areas of the casino, including in and around assigned Pit area during entire shift. Must be able to bend, reach, kneel, twist and grip items as necessary. Must be able to stand for 2- 3 hour increments. Must be able to respond calmly and make rational decisions when handling guests' demands in a fast pace environment. Must be able to tolerate areas containing secondary smoke, high noise levels, bright lights and dust. Must be able to read, verify and sign appropriate documents relating to the game in a small area. Must be able to quickly and accurately perform mathematical computations when determining winners and losers and collecting and paying out bets. Must possess good manual dexterity for quick and accurate handling of chips, cards and money. Must accurately balance chip bank at the beginning and end of each shift. Excellent vision (including peripheral) is needed to protect the games. Must be able to work at a fast pace and in stressful situations. Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues.GAMING PERMIT: Non-Key
Mar 28, 2024
Full time
Harrah's New Orleans Casino & Hotel, a Caesars Entertainment company, earned recognition by The Time-Picayune and The New Orleans Advocate as one of the Top Workplaces for 2022 in the Greater New Orleans. As a destination property in the heart of the city, Harrah's New Orleans is looking for fun, professional, and responsible Krewe Members who love delivering extraordinary services to our guests. If you enjoy working in a fun and fast-paced environment, we may have a career opportunity for youBENEFITS: Harrah's New Orleans is proud to offer our Krewe a professional, fun, and welcoming atmosphere. Our employees also enjoy exclusive benefits, such as: FREE Employee Parking Discounted Bus Passes Free Employee Assistance Program Employee Discount Program on Hotel Rooms Fun and Free Employee EventsJOB SUMMARY: The Table Games Dealer/Supervisor Dual-Rate performs all aspects of dealing assigned games while maintaining the highest standards in customer service. Assists in tracking play and game observation.ESSENTIAL JOB FUNCTIONS: Demonstrates an effective working knowledge of dealing policies and gaming procedures. Required to communicate all pertinent information to supervisors. Effectively handles casino gaming checks. Creates an opportunity for fun and excitement by being friendly, supportive and enthusiastic towards guests. Adheres to Harrah's appearance standards. Demonstrates positive acceptance of demanding scheduling needs. Always presents oneself as a credit to Harrah's and encourages others to do the same. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.QUALIFICATIONS: High school diploma or GED is required. Must be able to successfully complete a basic math test, and pass a Harrah's audition displaying adequate gaming skills. Must proficiently deal a minimum of one major game, and have one year of previous dealing experience. Excellent employee and customer service skills are essential. Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to maneuver to all areas of the casino, including in and around assigned Pit area during entire shift. Must be able to bend, reach, kneel, twist and grip items as necessary. Must be able to stand for 2- 3 hour increments. Must be able to respond calmly and make rational decisions when handling guests' demands in a fast pace environment. Must be able to tolerate areas containing secondary smoke, high noise levels, bright lights and dust. Must be able to read, verify and sign appropriate documents relating to the game in a small area. Must be able to quickly and accurately perform mathematical computations when determining winners and losers and collecting and paying out bets. Must possess good manual dexterity for quick and accurate handling of chips, cards and money. Must accurately balance chip bank at the beginning and end of each shift. Excellent vision (including peripheral) is needed to protect the games. Must be able to work at a fast pace and in stressful situations. Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues.GAMING PERMIT: Non-Key
Position: Carhop Immediate Supervisor: Manager on Duty (MOD) Status: Nonexempt Position Summary: This position serves product to guests. Essential Job Duties: Ensure that product meets operational, quality, and appearance standards before being delivered to guests Deliver product to guests by carrying and balancing a tray weighing up to 25 pounds Provide friendly, quick, and polite service to guests Promptly respond to guest requests Report customer complaints/issues to MOD Assist guest with payment Make accurate change quickly and efficiently Clear trays and trash from guests' vehicles, patio, drive-thru, and parking lot Comply with all company policies, procedures, and operational standards Perform regular cleaning and sanitation duties - including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease - pursuant to operational standards Regular attendance ADDITIONAL DUTIES: Report employee complaints/issues to MOD Move and stock food product weighing up to 50 pounds Skating Carhop: Complete Skating Carhop training requirements Perform duties while on roller skates Perform other job-related duties as assigned or required Time/Shift Expectations: Irregular hours; nights; weekends; and holidays Qualifications and Job Requirements: Knowledge/Skills General restaurant or retail knowledge Basic math and reading skills Effective verbal and written communication skills Ability to follow directions Customer service and multi-tasking skills Work Environment: Continuous standing, bending, reaching, moving, stooping, stretching, lifting, and skating (for Skating Carhops) in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions
Apr 19, 2024
Full time
Position: Carhop Immediate Supervisor: Manager on Duty (MOD) Status: Nonexempt Position Summary: This position serves product to guests. Essential Job Duties: Ensure that product meets operational, quality, and appearance standards before being delivered to guests Deliver product to guests by carrying and balancing a tray weighing up to 25 pounds Provide friendly, quick, and polite service to guests Promptly respond to guest requests Report customer complaints/issues to MOD Assist guest with payment Make accurate change quickly and efficiently Clear trays and trash from guests' vehicles, patio, drive-thru, and parking lot Comply with all company policies, procedures, and operational standards Perform regular cleaning and sanitation duties - including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease - pursuant to operational standards Regular attendance ADDITIONAL DUTIES: Report employee complaints/issues to MOD Move and stock food product weighing up to 50 pounds Skating Carhop: Complete Skating Carhop training requirements Perform duties while on roller skates Perform other job-related duties as assigned or required Time/Shift Expectations: Irregular hours; nights; weekends; and holidays Qualifications and Job Requirements: Knowledge/Skills General restaurant or retail knowledge Basic math and reading skills Effective verbal and written communication skills Ability to follow directions Customer service and multi-tasking skills Work Environment: Continuous standing, bending, reaching, moving, stooping, stretching, lifting, and skating (for Skating Carhops) in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions
Position: Carhop Immediate Supervisor: Manager on Duty (MOD) Status: Nonexempt Position Summary: This position serves product to guests. Essential Job Duties: Ensure that product meets operational, quality, and appearance standards before being delivered to guests Deliver product to guests by carrying and balancing a tray weighing up to 25 pounds Provide friendly, quick, and polite service to guests Promptly respond to guest requests Report customer complaints/issues to MOD Assist guest with payment Make accurate change quickly and efficiently Clear trays and trash from guests' vehicles, patio, drive-thru, and parking lot Comply with all company policies, procedures, and operational standards Perform regular cleaning and sanitation duties - including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease - pursuant to operational standards Regular attendance ADDITIONAL DUTIES: Report employee complaints/issues to MOD Move and stock food product weighing up to 50 pounds Skating Carhop: Complete Skating Carhop training requirements Perform duties while on roller skates Perform other job-related duties as assigned or required Time/Shift Expectations: Irregular hours; nights; weekends; and holidays Qualifications and Job Requirements: Knowledge/Skills General restaurant or retail knowledge Basic math and reading skills Effective verbal and written communication skills Ability to follow directions Customer service and multi-tasking skills Work Environment: Continuous standing, bending, reaching, moving, stooping, stretching, lifting, and skating (for Skating Carhops) in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions
Apr 19, 2024
Full time
Position: Carhop Immediate Supervisor: Manager on Duty (MOD) Status: Nonexempt Position Summary: This position serves product to guests. Essential Job Duties: Ensure that product meets operational, quality, and appearance standards before being delivered to guests Deliver product to guests by carrying and balancing a tray weighing up to 25 pounds Provide friendly, quick, and polite service to guests Promptly respond to guest requests Report customer complaints/issues to MOD Assist guest with payment Make accurate change quickly and efficiently Clear trays and trash from guests' vehicles, patio, drive-thru, and parking lot Comply with all company policies, procedures, and operational standards Perform regular cleaning and sanitation duties - including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease - pursuant to operational standards Regular attendance ADDITIONAL DUTIES: Report employee complaints/issues to MOD Move and stock food product weighing up to 50 pounds Skating Carhop: Complete Skating Carhop training requirements Perform duties while on roller skates Perform other job-related duties as assigned or required Time/Shift Expectations: Irregular hours; nights; weekends; and holidays Qualifications and Job Requirements: Knowledge/Skills General restaurant or retail knowledge Basic math and reading skills Effective verbal and written communication skills Ability to follow directions Customer service and multi-tasking skills Work Environment: Continuous standing, bending, reaching, moving, stooping, stretching, lifting, and skating (for Skating Carhops) in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions
Position: Carhop Immediate Supervisor: Manager on Duty (MOD) Status: Nonexempt Position Summary: This position serves product to guests. Essential Job Duties: Ensure that product meets operational, quality, and appearance standards before being delivered to guests Deliver product to guests by carrying and balancing a tray weighing up to 25 pounds Provide friendly, quick, and polite service to guests Promptly respond to guest requests Report customer complaints/issues to MOD Assist guest with payment Make accurate change quickly and efficiently Clear trays and trash from guests' vehicles, patio, drive-thru, and parking lot Comply with all company policies, procedures, and operational standards Perform regular cleaning and sanitation duties - including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease - pursuant to operational standards Regular attendance ADDITIONAL DUTIES: Report employee complaints/issues to MOD Move and stock food product weighing up to 50 pounds Skating Carhop: Complete Skating Carhop training requirements Perform duties while on roller skates Perform other job-related duties as assigned or required Time/Shift Expectations: Irregular hours; nights; weekends; and holidays Qualifications and Job Requirements: Knowledge/Skills General restaurant or retail knowledge Basic math and reading skills Effective verbal and written communication skills Ability to follow directions Customer service and multi-tasking skills Work Environment: Continuous standing, bending, reaching, moving, stooping, stretching, lifting, and skating (for Skating Carhops) in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions
Apr 19, 2024
Full time
Position: Carhop Immediate Supervisor: Manager on Duty (MOD) Status: Nonexempt Position Summary: This position serves product to guests. Essential Job Duties: Ensure that product meets operational, quality, and appearance standards before being delivered to guests Deliver product to guests by carrying and balancing a tray weighing up to 25 pounds Provide friendly, quick, and polite service to guests Promptly respond to guest requests Report customer complaints/issues to MOD Assist guest with payment Make accurate change quickly and efficiently Clear trays and trash from guests' vehicles, patio, drive-thru, and parking lot Comply with all company policies, procedures, and operational standards Perform regular cleaning and sanitation duties - including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease - pursuant to operational standards Regular attendance ADDITIONAL DUTIES: Report employee complaints/issues to MOD Move and stock food product weighing up to 50 pounds Skating Carhop: Complete Skating Carhop training requirements Perform duties while on roller skates Perform other job-related duties as assigned or required Time/Shift Expectations: Irregular hours; nights; weekends; and holidays Qualifications and Job Requirements: Knowledge/Skills General restaurant or retail knowledge Basic math and reading skills Effective verbal and written communication skills Ability to follow directions Customer service and multi-tasking skills Work Environment: Continuous standing, bending, reaching, moving, stooping, stretching, lifting, and skating (for Skating Carhops) in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions
It is an exciting time at the Salt Lake Marriott Downtown at City Creek and the hotel has great opportunities to join our team. We are located in the heart of the city and near the downtown area's most popular attractions. Our inviting hotel captures Salt Lake City's love for nature and the traveler's desire for modern style. Located across the street from The Salt Palace Convention Center and just one block from multiple TRAX stops, the hotel thrives off the fast-paced convention and group business. We offer Health, Dental and Vision benefits, discounted parking and TRAX passes for our associates as well as competitive pay in an environment that promotes growth and development. Apply today to discover your next great adventure in Salt Lake City! Don't meet every single requirement of this job? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Assist the Outlet Manager and Restaurant Servers in maintaining a clean and welcoming environment, as well as providing guests stellar service. Quickly clear dirty table settings and prepare table for resetting. Promptly and consistently reset all service ware. Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen and condiments. Serve guests with beverages, breads and butter to begin their dining experience and replenish as necessary. Transport all dirty tableware from dining room to dishwashing area for proper cleaning. Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. Knowledge of the appropriate table settings and service ware. Ability to grasp, lift and/or carry, or otherwise, transport up to 50 lbs with or without reasonable accommodations. Ability to move or push goods on a hand cart/truck weighing a maximum of 150 lbs with or without reasonable accommodations. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. Work today, get paid today! We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Apr 19, 2024
Full time
It is an exciting time at the Salt Lake Marriott Downtown at City Creek and the hotel has great opportunities to join our team. We are located in the heart of the city and near the downtown area's most popular attractions. Our inviting hotel captures Salt Lake City's love for nature and the traveler's desire for modern style. Located across the street from The Salt Palace Convention Center and just one block from multiple TRAX stops, the hotel thrives off the fast-paced convention and group business. We offer Health, Dental and Vision benefits, discounted parking and TRAX passes for our associates as well as competitive pay in an environment that promotes growth and development. Apply today to discover your next great adventure in Salt Lake City! Don't meet every single requirement of this job? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Assist the Outlet Manager and Restaurant Servers in maintaining a clean and welcoming environment, as well as providing guests stellar service. Quickly clear dirty table settings and prepare table for resetting. Promptly and consistently reset all service ware. Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen and condiments. Serve guests with beverages, breads and butter to begin their dining experience and replenish as necessary. Transport all dirty tableware from dining room to dishwashing area for proper cleaning. Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. Knowledge of the appropriate table settings and service ware. Ability to grasp, lift and/or carry, or otherwise, transport up to 50 lbs with or without reasonable accommodations. Ability to move or push goods on a hand cart/truck weighing a maximum of 150 lbs with or without reasonable accommodations. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. Work today, get paid today! We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
JOIN A TEAM THAT GOES ALL-IN ON YOUHarrah's New Orleans Casino & Hotel is a destination property in the heart of the city, we are continually striving to attract the best talent to deliver extraordinary experiences for our guests. Are you ready to join a team that embraces a family culture, blazes the trail, and commits to delivering Family-Style Service at every turn? We want you to become an integral part of our vision to create spectacular worlds that immerse, inspire, and connect you. Become a part of our winning team and bring your fun spirit along with you BENEFITS: Harrah's New Orleans is proud to offer our team members a professional, fun, and welcoming atmosphere. Our team members also enjoy exclusive benefits, such as: FREE Downtown Team Member Parking Discounted Monthly Bus Passes Free Team Member Assistance Program Team Member Discounted Hotel Room Rates Discount Program within Caesars Partner Network Fun and Free Team Member Events Tuition & Student Loan Debt Repayment Assistance First Time Homebuyer Program Child Care Assistance Program 401k MatchingJOB SUMMARY: The Restaurant Manager is responsible for leading the Front of House food service team in the completion of daily work assignments as well as provide vision for the future. The manager maintains the highest level of guest satisfaction, staff support, and financial/operational performance and provides support, leadership, motivation, training, coaching and mentoring to all direct reports and subordinates. In addition, the manager creates an environment of trust and respect through empowerment of staff at all levels and encourages high morale, fosters teamwork and partnering among all team members.ESSENTIAL JOB FUNCTIONS: Ensures highest degree of operations and customer satisfaction of the food and beverage outlet. Builds systems and processes to ensure quality operations occur. Determines, implements, and updates policies and procedures for the food and beverage venue. Seeks out new revenue generation opportunities and presents to Executive Leadership/Marketing Team. Analyzes and evaluates food and beverage management and profit and loss statement information to determine alternate courses of action. Institutes cost control procedures and standards of performance and ensures all operational expenses are within budget. Ensures all menus and respective pricing structures are appropriately executed. Ensures that all hiring practices, employee disciplinary actions, and expectations of the employees are in accordance with operating procedures. Reports department activity to senior management regularly. Acts as a role model to other employees. Always presents oneself as a credit to Harrah's and encourages others to do the same. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. Accountable for insuring Staff meets or exceeds all sanitation requirements. Responds to guest comments. Display excellent leadership abilities. Fosters environment of empowerment and partnership. Demonstrates strong interpersonal communication skills. Coaches and mentors direct reports and subordinates daily. Meets and greets all new hires. Ensure consistent application of all disciplining procedures. Use appropriate rewards to motivate team. Provides quarterly feedback and evaluation performance of direct reports. Supports safety and accident prevention programs. Ensures proper handling and resolution of guest complaints. QUALIFICATION: College degree or equivalent experience is required. Strong communication, supervisory and organizational skills are required. Five years in field of food and beverage. Two years in food and beverage in a fine dining operation. Computer literacy preferred.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to maneuver to all areas of the casino. Must be able to lift up to 10 pounds and carry up to 5 pounds. Must be able to bend, reach, kneel, twist and grip items while working at assigned desk area. Must have a manual dexterity and coordination to operate office equipment, including a 10 key adding machine, PC computers, fax machine and photo copier. Must be able to work at a fast pace and in stressful situations. Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues. GAMING LICENSE: Not RequiredThe above is a minimal description of duties and responsibilities. Other work requirements may be necessary and assigned as the business needs evolve or change. Harrah's New Orleans reserves the right to make changes to this job description whenever necessary.Harrah's New Orleans is proud to be an Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability or protected veteran.NOTE: By providing a mobile number, you agree to receive calls/texts to your number about your application, and other opportunities that may be of interest to you. You understand that, where applicable, messages may be sent using an automatic telephone dialing system and your consent to receive messages does not require you to make a purchase.
Apr 19, 2024
Full time
JOIN A TEAM THAT GOES ALL-IN ON YOUHarrah's New Orleans Casino & Hotel is a destination property in the heart of the city, we are continually striving to attract the best talent to deliver extraordinary experiences for our guests. Are you ready to join a team that embraces a family culture, blazes the trail, and commits to delivering Family-Style Service at every turn? We want you to become an integral part of our vision to create spectacular worlds that immerse, inspire, and connect you. Become a part of our winning team and bring your fun spirit along with you BENEFITS: Harrah's New Orleans is proud to offer our team members a professional, fun, and welcoming atmosphere. Our team members also enjoy exclusive benefits, such as: FREE Downtown Team Member Parking Discounted Monthly Bus Passes Free Team Member Assistance Program Team Member Discounted Hotel Room Rates Discount Program within Caesars Partner Network Fun and Free Team Member Events Tuition & Student Loan Debt Repayment Assistance First Time Homebuyer Program Child Care Assistance Program 401k MatchingJOB SUMMARY: The Restaurant Manager is responsible for leading the Front of House food service team in the completion of daily work assignments as well as provide vision for the future. The manager maintains the highest level of guest satisfaction, staff support, and financial/operational performance and provides support, leadership, motivation, training, coaching and mentoring to all direct reports and subordinates. In addition, the manager creates an environment of trust and respect through empowerment of staff at all levels and encourages high morale, fosters teamwork and partnering among all team members.ESSENTIAL JOB FUNCTIONS: Ensures highest degree of operations and customer satisfaction of the food and beverage outlet. Builds systems and processes to ensure quality operations occur. Determines, implements, and updates policies and procedures for the food and beverage venue. Seeks out new revenue generation opportunities and presents to Executive Leadership/Marketing Team. Analyzes and evaluates food and beverage management and profit and loss statement information to determine alternate courses of action. Institutes cost control procedures and standards of performance and ensures all operational expenses are within budget. Ensures all menus and respective pricing structures are appropriately executed. Ensures that all hiring practices, employee disciplinary actions, and expectations of the employees are in accordance with operating procedures. Reports department activity to senior management regularly. Acts as a role model to other employees. Always presents oneself as a credit to Harrah's and encourages others to do the same. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. Accountable for insuring Staff meets or exceeds all sanitation requirements. Responds to guest comments. Display excellent leadership abilities. Fosters environment of empowerment and partnership. Demonstrates strong interpersonal communication skills. Coaches and mentors direct reports and subordinates daily. Meets and greets all new hires. Ensure consistent application of all disciplining procedures. Use appropriate rewards to motivate team. Provides quarterly feedback and evaluation performance of direct reports. Supports safety and accident prevention programs. Ensures proper handling and resolution of guest complaints. QUALIFICATION: College degree or equivalent experience is required. Strong communication, supervisory and organizational skills are required. Five years in field of food and beverage. Two years in food and beverage in a fine dining operation. Computer literacy preferred.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to maneuver to all areas of the casino. Must be able to lift up to 10 pounds and carry up to 5 pounds. Must be able to bend, reach, kneel, twist and grip items while working at assigned desk area. Must have a manual dexterity and coordination to operate office equipment, including a 10 key adding machine, PC computers, fax machine and photo copier. Must be able to work at a fast pace and in stressful situations. Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues. GAMING LICENSE: Not RequiredThe above is a minimal description of duties and responsibilities. Other work requirements may be necessary and assigned as the business needs evolve or change. Harrah's New Orleans reserves the right to make changes to this job description whenever necessary.Harrah's New Orleans is proud to be an Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability or protected veteran.NOTE: By providing a mobile number, you agree to receive calls/texts to your number about your application, and other opportunities that may be of interest to you. You understand that, where applicable, messages may be sent using an automatic telephone dialing system and your consent to receive messages does not require you to make a purchase.
We're investing in your future more than ever with enhanced tuition assistance and an all-new student loan debt repayment program. As a new Caesars' Team Member, you'll be eligible to begin reaping the rewards of many of these benefits, in just 6 months - with full access to all educational programs with just a year of continuous employment. Benefits include tuition assistance programs, student loan repayment, and dependent scholarship programs. We invite you to be part of the extraordinary and go All In on Education with us. Additional benefits include the option to enroll in 401k with a company match, free parking, and a wide variety of team member activities. Team members are also able to enjoy free meals in our team member dining room while on shift. This includes sandwiches, salads, fresh fruit, cereal and a wide variety of beverages.ESSENTIAL JOB FUNCTIONS: Supplies rooms with all amenities and linens. Cleans hotel rooms, hallways, linen rooms, employee and storage areas in the hotel as directed by Housekeeping Team leader and/or Supervisor. Cleans windows and mirrors. Vacuum and clean carpeted areas and behind furniture. Assures that every room is set up to procedures. Cleans and maintains his/her workstation, including stocking workstation with sheets, pillowcases, towels and all amenities. Fills out daily housekeeping reports. Enters proper code via telephone, to update checkout ready status for rooms when directed to do so. Be able to work as a team with other employees. Turns in all lost and found items to ensure proper logging and distribution of time. Greets all guests throughout shift with the proper salutation and pleasant expression. Reports all safety hazards or maintenance deficiencies for proper handling. Maintains and cleans all equipment used throughout the course of a shiftESSENTIAL JOB QUALIFICATIONS: Must meet quality and quantity standards within 90 days in position. Must be able to work with cleaning chemicals. Ability to use a touch-tone telephone as a keypad. Must present a well-groomed appearance. Must perform duties with a sense of urgency. Must maintain good eye contact. Must be well organized Mobility and dexterity to make beds; dust all room surfaces; clean toilets, mirrors and bathtubs. Must be able to stoop, bend, push, pull and carry up to 75 pounds. Must be able to work on hand and knees for long periods of time. Ability to bend, reach, stand, walk, push, pull, climb, kneel and crouch.
Apr 19, 2024
Full time
We're investing in your future more than ever with enhanced tuition assistance and an all-new student loan debt repayment program. As a new Caesars' Team Member, you'll be eligible to begin reaping the rewards of many of these benefits, in just 6 months - with full access to all educational programs with just a year of continuous employment. Benefits include tuition assistance programs, student loan repayment, and dependent scholarship programs. We invite you to be part of the extraordinary and go All In on Education with us. Additional benefits include the option to enroll in 401k with a company match, free parking, and a wide variety of team member activities. Team members are also able to enjoy free meals in our team member dining room while on shift. This includes sandwiches, salads, fresh fruit, cereal and a wide variety of beverages.ESSENTIAL JOB FUNCTIONS: Supplies rooms with all amenities and linens. Cleans hotel rooms, hallways, linen rooms, employee and storage areas in the hotel as directed by Housekeeping Team leader and/or Supervisor. Cleans windows and mirrors. Vacuum and clean carpeted areas and behind furniture. Assures that every room is set up to procedures. Cleans and maintains his/her workstation, including stocking workstation with sheets, pillowcases, towels and all amenities. Fills out daily housekeeping reports. Enters proper code via telephone, to update checkout ready status for rooms when directed to do so. Be able to work as a team with other employees. Turns in all lost and found items to ensure proper logging and distribution of time. Greets all guests throughout shift with the proper salutation and pleasant expression. Reports all safety hazards or maintenance deficiencies for proper handling. Maintains and cleans all equipment used throughout the course of a shiftESSENTIAL JOB QUALIFICATIONS: Must meet quality and quantity standards within 90 days in position. Must be able to work with cleaning chemicals. Ability to use a touch-tone telephone as a keypad. Must present a well-groomed appearance. Must perform duties with a sense of urgency. Must maintain good eye contact. Must be well organized Mobility and dexterity to make beds; dust all room surfaces; clean toilets, mirrors and bathtubs. Must be able to stoop, bend, push, pull and carry up to 75 pounds. Must be able to work on hand and knees for long periods of time. Ability to bend, reach, stand, walk, push, pull, climb, kneel and crouch.
University of Pittsburgh Medical Center
New Castle, Pennsylvania
Purpose: The Patient & Family Concierge, Senior is responsible for providing generalized, compassionate service and support to patients, families, and visitors during their stay within the hospital. The core goal of the Concierge, Senior is to create and deliver a top-notch experience for patients, visitors, and colleagues. The Concierge, Senior will serve in a variety of capacities across the hospital based on ever-changing needs. In the course of the day, the Concierge, Senior may assist with patient and visitor destination coordination, environmental services, dietary, patient transport throughout the hospital, supply and equipment management, and administrative support. Above all, the Concierge, Senior will remain focused on patient and guest satisfaction and quality of care from first to last impression. Responsibilities: Destination Coordination: Greets patients and families warmly and positively, providing verbal direction and escort assistance to visitors and patients to ensure their arrival at the appropriate destination. Disseminates patient information to visitors as appropriate while respecting patient confidentiality and withholding restricted information. Serves as a reference source for visiting hours, general directions, package delivery, and general hospital policies. Issues courtesy parking discounts and free passes when appropriate. Issues patient scooters to patients and visitors as needed. Assists with parking cashier functions and validates patient parking. Establishes tracking of patient belongings upon admission. Environmental Services: Cleans, removes trash from, empties linen hampers, and organizes all assigned areas, including patient rooms, public areas, toilets, procedure rooms, offices, and patient-specific equipment, following established procedures.Replenishes supplies as needed. Makes beds and changes bed linens following established cleaning procedures in all assigned patient discharge rooms and on-call rooms. Inspects and ensures that all assigned areas are properly cleaned and in good repair, reporting any maintenance problems to a supervisor. Dietary Services: Assembles and serves meals according to diet orders, menus, and patient or guest specific requirements.?Maintains food safety and quality by applying HACCP principles throughout service. Adheres to department procedures regarding the operation of all food service equipment. Performs sanitation in accordance with departmental procedures and health department guidelines.?Delivers and sets up patient meal trays using the designated department script to ensure proper patient identification. Delivers other nourishments to patients upon request. Follows all safety and sanitation regulations. Transportation Services: Transports patients and patient-specific equipment, and lab specimens using prescribed vehicles between patient units, treatment centers, and other designated areas safely, timely, and accurately. Performs inspections and disinfecting procedures on transportation equipment utilized by the department. Records transportation data electronically in the Transport Tracking System and/or manually on appropriate forms and logs utilized by the department.?Reports the status of transportation activities and abnormal activities to a supervisor. Enters requests for equipment repairs into the online portal as maintenance issues are identified. Inspects and disinfects transportation equipment. Supply & Equipment Management: Orders unit specific supplies and equipment, ensuring adequate and appropriate quantities. Organizes supply room. Delivers supplies, equipment, medication and other materials to the patient units, and other designated areas safely, timely, and accurately. Stocks patient room, supply areas, med cards (no medications), Accucheck trays, phlebotomy/IV trays, PPE, and more. Maintains refrigerator and temperature logs and checks all expiration dates on supplies. Inventories pumps (SCDs, IV, etc.) in patient rooms and removes if not needed. Monitors supply inventory and expiration date in collaboration with supply chain management. Depending on unit need, may also: monitor refrigerator temperatures, check kitchens for expired items, complete additional unit-specific logs and stock, deliver and remove trays, routinely freshen and restock supplies in family lounge, order unit supplies (office supplies, etc.), MD consults. Administrative Support: Completes department administrative functions. Coordinates patient tests and procedures, scheduling patient transports, and completing errands. Responds to telephone calls, providing courteous service to all internal and external callers. Orders and maintains CyraCom equipment. Prints report sheets. Assign Responder 5 and phones. Build and maintains patient charts. Files papers to patient chart. Manages auto-print reports, including OR schedule. Updates Bedboards per unit standards and communicates changes to appropriate staff as needed. Enters and communicates physician orders timely and accurately. Places work order or otherwise contacts Biotronics for malfunctioning equipment. Prints chart copy upon request. Completes patient admissions, discharges, and transfers through electronic health record. Orders parking passes and cashier functions on demand. Requests transport in teletracking, prints ticket to ride. Records transportation data. Checks crash carts including fire equipment and defibrillators as appropriate. Distributes patient and unit mail. Performs unit audits as directed. Initiates quiet time or monitors noise levels. General: Answers unit phones and transfers to appropriate staff Responds to call lights under Nursing Assistant/PCT direction Interacts and socializes with patients and assesses patient needs Rounds hourly to ensure all areas of responsibility are met satisfactorily. Prints and distributes daily plans of care Prompts patient mobility as appropriate, involving the appropriate clinical staff as needed Depending upon unit, may maintain resources like pamphlets, department contacts, etc. Depending upon unit, may complete DOH POC audits, hand hygiene audits, TJC environment tracers, and updating both patient & non-patient facing department bulletin boards. Adheres to hand hygiene and infection control procedures on a consistent basis when interacting with customers.? Responsible for following mandatory reporting procedures for any incident or serious event that did affect or potentially could have affected the care of any patient. Access to medications is limited to the distribution of the medication to the nurse. Exhibits UPMC Values and practices UPMC Experience key behaviors (AIDET + The Promise, 10-5 Rule, Escort Don't Direct, Own Your Zone) when performing all job responsibilities. Performs in accordance with all other system-wide competencies/behaviors. Performs other duties as assigned. Qualifications: Final candidates will be selected for a job title within the career ladder that reflects level of education, experience and manager discretion at time of offer Must have the desire, drive, and compassion needed to provide an exceptional patient and family experience at all times High School diploma OR one year of previous job experience required in lieu of HS Diploma/GED.6 months of experience as a Patient & Family Concierge or equivalent Demonstrated competency in all responsibilities of Patient & Family Concierge role Internal promotions to this level are based on the discretion of the business unit?s assessment of employee performance Completion of 1 annual contribution from these options: hospital/department committee participation, participation in departmental project, peer interviewer, onboarding/precepting of other Experience Concierges Ability to follow written and verbal instructions Licensure, Certifications, and Clearances: Act 34 UPMC is an Equal Opportunity Employer/Disability/Veteran
Apr 18, 2024
Full time
Purpose: The Patient & Family Concierge, Senior is responsible for providing generalized, compassionate service and support to patients, families, and visitors during their stay within the hospital. The core goal of the Concierge, Senior is to create and deliver a top-notch experience for patients, visitors, and colleagues. The Concierge, Senior will serve in a variety of capacities across the hospital based on ever-changing needs. In the course of the day, the Concierge, Senior may assist with patient and visitor destination coordination, environmental services, dietary, patient transport throughout the hospital, supply and equipment management, and administrative support. Above all, the Concierge, Senior will remain focused on patient and guest satisfaction and quality of care from first to last impression. Responsibilities: Destination Coordination: Greets patients and families warmly and positively, providing verbal direction and escort assistance to visitors and patients to ensure their arrival at the appropriate destination. Disseminates patient information to visitors as appropriate while respecting patient confidentiality and withholding restricted information. Serves as a reference source for visiting hours, general directions, package delivery, and general hospital policies. Issues courtesy parking discounts and free passes when appropriate. Issues patient scooters to patients and visitors as needed. Assists with parking cashier functions and validates patient parking. Establishes tracking of patient belongings upon admission. Environmental Services: Cleans, removes trash from, empties linen hampers, and organizes all assigned areas, including patient rooms, public areas, toilets, procedure rooms, offices, and patient-specific equipment, following established procedures.Replenishes supplies as needed. Makes beds and changes bed linens following established cleaning procedures in all assigned patient discharge rooms and on-call rooms. Inspects and ensures that all assigned areas are properly cleaned and in good repair, reporting any maintenance problems to a supervisor. Dietary Services: Assembles and serves meals according to diet orders, menus, and patient or guest specific requirements.?Maintains food safety and quality by applying HACCP principles throughout service. Adheres to department procedures regarding the operation of all food service equipment. Performs sanitation in accordance with departmental procedures and health department guidelines.?Delivers and sets up patient meal trays using the designated department script to ensure proper patient identification. Delivers other nourishments to patients upon request. Follows all safety and sanitation regulations. Transportation Services: Transports patients and patient-specific equipment, and lab specimens using prescribed vehicles between patient units, treatment centers, and other designated areas safely, timely, and accurately. Performs inspections and disinfecting procedures on transportation equipment utilized by the department. Records transportation data electronically in the Transport Tracking System and/or manually on appropriate forms and logs utilized by the department.?Reports the status of transportation activities and abnormal activities to a supervisor. Enters requests for equipment repairs into the online portal as maintenance issues are identified. Inspects and disinfects transportation equipment. Supply & Equipment Management: Orders unit specific supplies and equipment, ensuring adequate and appropriate quantities. Organizes supply room. Delivers supplies, equipment, medication and other materials to the patient units, and other designated areas safely, timely, and accurately. Stocks patient room, supply areas, med cards (no medications), Accucheck trays, phlebotomy/IV trays, PPE, and more. Maintains refrigerator and temperature logs and checks all expiration dates on supplies. Inventories pumps (SCDs, IV, etc.) in patient rooms and removes if not needed. Monitors supply inventory and expiration date in collaboration with supply chain management. Depending on unit need, may also: monitor refrigerator temperatures, check kitchens for expired items, complete additional unit-specific logs and stock, deliver and remove trays, routinely freshen and restock supplies in family lounge, order unit supplies (office supplies, etc.), MD consults. Administrative Support: Completes department administrative functions. Coordinates patient tests and procedures, scheduling patient transports, and completing errands. Responds to telephone calls, providing courteous service to all internal and external callers. Orders and maintains CyraCom equipment. Prints report sheets. Assign Responder 5 and phones. Build and maintains patient charts. Files papers to patient chart. Manages auto-print reports, including OR schedule. Updates Bedboards per unit standards and communicates changes to appropriate staff as needed. Enters and communicates physician orders timely and accurately. Places work order or otherwise contacts Biotronics for malfunctioning equipment. Prints chart copy upon request. Completes patient admissions, discharges, and transfers through electronic health record. Orders parking passes and cashier functions on demand. Requests transport in teletracking, prints ticket to ride. Records transportation data. Checks crash carts including fire equipment and defibrillators as appropriate. Distributes patient and unit mail. Performs unit audits as directed. Initiates quiet time or monitors noise levels. General: Answers unit phones and transfers to appropriate staff Responds to call lights under Nursing Assistant/PCT direction Interacts and socializes with patients and assesses patient needs Rounds hourly to ensure all areas of responsibility are met satisfactorily. Prints and distributes daily plans of care Prompts patient mobility as appropriate, involving the appropriate clinical staff as needed Depending upon unit, may maintain resources like pamphlets, department contacts, etc. Depending upon unit, may complete DOH POC audits, hand hygiene audits, TJC environment tracers, and updating both patient & non-patient facing department bulletin boards. Adheres to hand hygiene and infection control procedures on a consistent basis when interacting with customers.? Responsible for following mandatory reporting procedures for any incident or serious event that did affect or potentially could have affected the care of any patient. Access to medications is limited to the distribution of the medication to the nurse. Exhibits UPMC Values and practices UPMC Experience key behaviors (AIDET + The Promise, 10-5 Rule, Escort Don't Direct, Own Your Zone) when performing all job responsibilities. Performs in accordance with all other system-wide competencies/behaviors. Performs other duties as assigned. Qualifications: Final candidates will be selected for a job title within the career ladder that reflects level of education, experience and manager discretion at time of offer Must have the desire, drive, and compassion needed to provide an exceptional patient and family experience at all times High School diploma OR one year of previous job experience required in lieu of HS Diploma/GED.6 months of experience as a Patient & Family Concierge or equivalent Demonstrated competency in all responsibilities of Patient & Family Concierge role Internal promotions to this level are based on the discretion of the business unit?s assessment of employee performance Completion of 1 annual contribution from these options: hospital/department committee participation, participation in departmental project, peer interviewer, onboarding/precepting of other Experience Concierges Ability to follow written and verbal instructions Licensure, Certifications, and Clearances: Act 34 UPMC is an Equal Opportunity Employer/Disability/Veteran
Caesars Entertainment is Blazing the Trail for our team members with an all new benefits program. Full-time team members are able to choose from five different medical coverage levels and four different carriers. We also have an on-site clinic for team members to take advantage of. Team members also have a variety of options with dental and vision plans, along with other voluntary benefits. All full-time team members are able to take advantage of enrolling in this benefits jackpot with their new career at Caesars Entertainment.We're investing in your future more than ever with enhanced tuition assistance and an all-new student loan debt repayment program. As a new Caesars' Team Member, you'll be eligible to begin reaping the rewards of many of these benefits, in just 6 months - with full access to all educational programs with just a year of continuous employment. Benefits include tuition assistance programs, student loan repayment, and dependent scholarship programs. We invite you to be part of the extraordinary and go All In on Education with us. Additional benefits include the option to enroll in 401k with a company match, free parking, and a wide variety of team member activities. Team members are also able to enjoy free meals in our team member dining room while on shift. This includes sandwiches, salads, fresh fruit, cereal and a wide variety of beverages.Ask about our hiring bonus during your HR interview.JOB SUMMARY: Supports team member development with training programs, established methods, procedures and guidelines, and high quality service. Builds guest relations through visibility to customer, soliciting/requesting feedback, and responding to guest concerns appropriately and professionally to resolve any issues. Maintains communication between departments, promotes guidance for teamwork, encourages employee ideas and feedback, and mentors and instructs team members. Responsible for the overall integrity of daily operations, ensures compliance with all regulatory, internal control, and policies and procedures. Performs slot attendant, beverage server, bartender or bar back job responsibilities throughout shift as applicable. Familiarization with all Caesars Brand programs and systems. Builds guest relations through visibility to customer, soliciting/requesting feedback, and responding to guest concerns appropriately and professionally to resolve any issues. Achieves desired results in all areas of responsibility through staff development and training programs, established methods, procedures and guidelines to maintain desired standards, and high quality service. Then, monitors results through inspection, evaluation and analysis. Makes changes if necessary to achieve end result. Responsible for coordinating work flow during shift to meet business demands and ensure customer satisfaction. Presents oneself as a credit to the Company and encourages others to do the same. Performs all other related and compatible duties as assigned.EDUCATION and/or EXPERIENCE: The ideal candidate will possess the following qualities: A bachelor's degree or previous supervisory/leadership experience preferred Experience working with the public in a direct customer contact position 2 years of experience in slot or beverage operations preferred.QUALIFICATIONS: Good oral and written communication skills including tact when dealing with difficult customers, must be fluent and literate in English. Excellent interpersonal skills and organizational ability. Must be proficient in Excel, Word, Power Point, Access and Microsoft Outlook. Ability to prioritize multiple projects and meet strict deadlines. Ability to respond calmly and make rational decisions in stressful situations with co-workers, guests and vendors. Ability to stand and walk, and mobility to move easily around entire property for entire shift. Must be physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 75 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business. Must be able to listen and respond to visual and aural cues. Excellent customer relations skills.WORK ENVIRONMENT: Must be able to work in a fast paced environment. Must be able to work in areas containing dust, second hand smoke, varying noise and temperature levels, lighting, vibration, crowds and air quality. Must be flexible with schedule, including nights, weekends, and holidays as required.
Apr 18, 2024
Full time
Caesars Entertainment is Blazing the Trail for our team members with an all new benefits program. Full-time team members are able to choose from five different medical coverage levels and four different carriers. We also have an on-site clinic for team members to take advantage of. Team members also have a variety of options with dental and vision plans, along with other voluntary benefits. All full-time team members are able to take advantage of enrolling in this benefits jackpot with their new career at Caesars Entertainment.We're investing in your future more than ever with enhanced tuition assistance and an all-new student loan debt repayment program. As a new Caesars' Team Member, you'll be eligible to begin reaping the rewards of many of these benefits, in just 6 months - with full access to all educational programs with just a year of continuous employment. Benefits include tuition assistance programs, student loan repayment, and dependent scholarship programs. We invite you to be part of the extraordinary and go All In on Education with us. Additional benefits include the option to enroll in 401k with a company match, free parking, and a wide variety of team member activities. Team members are also able to enjoy free meals in our team member dining room while on shift. This includes sandwiches, salads, fresh fruit, cereal and a wide variety of beverages.Ask about our hiring bonus during your HR interview.JOB SUMMARY: Supports team member development with training programs, established methods, procedures and guidelines, and high quality service. Builds guest relations through visibility to customer, soliciting/requesting feedback, and responding to guest concerns appropriately and professionally to resolve any issues. Maintains communication between departments, promotes guidance for teamwork, encourages employee ideas and feedback, and mentors and instructs team members. Responsible for the overall integrity of daily operations, ensures compliance with all regulatory, internal control, and policies and procedures. Performs slot attendant, beverage server, bartender or bar back job responsibilities throughout shift as applicable. Familiarization with all Caesars Brand programs and systems. Builds guest relations through visibility to customer, soliciting/requesting feedback, and responding to guest concerns appropriately and professionally to resolve any issues. Achieves desired results in all areas of responsibility through staff development and training programs, established methods, procedures and guidelines to maintain desired standards, and high quality service. Then, monitors results through inspection, evaluation and analysis. Makes changes if necessary to achieve end result. Responsible for coordinating work flow during shift to meet business demands and ensure customer satisfaction. Presents oneself as a credit to the Company and encourages others to do the same. Performs all other related and compatible duties as assigned.EDUCATION and/or EXPERIENCE: The ideal candidate will possess the following qualities: A bachelor's degree or previous supervisory/leadership experience preferred Experience working with the public in a direct customer contact position 2 years of experience in slot or beverage operations preferred.QUALIFICATIONS: Good oral and written communication skills including tact when dealing with difficult customers, must be fluent and literate in English. Excellent interpersonal skills and organizational ability. Must be proficient in Excel, Word, Power Point, Access and Microsoft Outlook. Ability to prioritize multiple projects and meet strict deadlines. Ability to respond calmly and make rational decisions in stressful situations with co-workers, guests and vendors. Ability to stand and walk, and mobility to move easily around entire property for entire shift. Must be physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 75 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business. Must be able to listen and respond to visual and aural cues. Excellent customer relations skills.WORK ENVIRONMENT: Must be able to work in a fast paced environment. Must be able to work in areas containing dust, second hand smoke, varying noise and temperature levels, lighting, vibration, crowds and air quality. Must be flexible with schedule, including nights, weekends, and holidays as required.
Full time day shift, starting at $20/hr plus benefits.About Us:Caesars Entertainment is Blazing the Trail for our team members with an all new benefits program. Full-time team members are able to choose from five different medical coverage levels and four different carriers. We also have an on-site clinic for team members to take advantage of. Team members also have a variety of options with dental and vision plans, along with other voluntary benefits. All full-time team members are able to take advantage of enrolling in this benefits jackpot with their new career at Caesars Entertainment.We're investing in your future more than ever with enhanced tuition assistance and an all-new student loan debt repayment program. As a new Caesars' Team Member, you'll be eligible to begin reaping the rewards of many of these benefits, in just 6 months - with full access to all educational programs with just a year of continuous employment. Benefits include tuition assistance programs, student loan repayment, and dependent scholarship programs. We invite you to be part of the extraordinary and go All In on Education with us. Additional benefits include the option to enroll in 401k with a company match, free parking, and a wide variety of team member activities. Team members are also able to enjoy free meals in our team member dining room while on shift. This includes sandwiches, salads, fresh fruit, cereal and a wide variety of beverages. Job Description: Maintains cleanliness of hotel rooms, hallways, linen rooms, and storage/employee areas in the hotel as directed by Housekeeping Team leader and/or Supervisor. Makes beds according to standards. Dusts, and cleans windows/mirrors. Vacuum and clean carpeted areas and behind furniture. Cleans bathrooms including floors, sinks, toilets, and bathtubs. Supplies rooms with all amenities and linens. Assures that every room is set up according to standards. Cleans and maintains his/her workstation, including stocking workstation with chemicals, sheets, pillowcases, towels and all amenities. Fills out daily housekeeping logs. Enters proper code via telephone, to update checkout ready status for rooms when directed to do so. Turns in all lost and found items to ensure proper logging. Greets all guests throughout shift with the proper salutation and pleasant expression. Maintains and cleans all equipment used throughout the course of a shift. Follows all necessary safety procedures including Bloodborne Pathogens and Personal Protective Equipment. Must be able to identify and report safety concerns or maintenance deficiencies for proper handling. Adheres to departmental and company policies. Performs all other related and compatible duties as assigned.Qualifications: Must be able to work in areas containing dust, secondhand smoke, varying noise and temperature levels, lighting, vibration, crowds and air quality. Must be able to operate equipment, including vacuum cleaners, mops and brooms. Must be able to work in a fast-paced environment.
Apr 18, 2024
Full time
Full time day shift, starting at $20/hr plus benefits.About Us:Caesars Entertainment is Blazing the Trail for our team members with an all new benefits program. Full-time team members are able to choose from five different medical coverage levels and four different carriers. We also have an on-site clinic for team members to take advantage of. Team members also have a variety of options with dental and vision plans, along with other voluntary benefits. All full-time team members are able to take advantage of enrolling in this benefits jackpot with their new career at Caesars Entertainment.We're investing in your future more than ever with enhanced tuition assistance and an all-new student loan debt repayment program. As a new Caesars' Team Member, you'll be eligible to begin reaping the rewards of many of these benefits, in just 6 months - with full access to all educational programs with just a year of continuous employment. Benefits include tuition assistance programs, student loan repayment, and dependent scholarship programs. We invite you to be part of the extraordinary and go All In on Education with us. Additional benefits include the option to enroll in 401k with a company match, free parking, and a wide variety of team member activities. Team members are also able to enjoy free meals in our team member dining room while on shift. This includes sandwiches, salads, fresh fruit, cereal and a wide variety of beverages. Job Description: Maintains cleanliness of hotel rooms, hallways, linen rooms, and storage/employee areas in the hotel as directed by Housekeeping Team leader and/or Supervisor. Makes beds according to standards. Dusts, and cleans windows/mirrors. Vacuum and clean carpeted areas and behind furniture. Cleans bathrooms including floors, sinks, toilets, and bathtubs. Supplies rooms with all amenities and linens. Assures that every room is set up according to standards. Cleans and maintains his/her workstation, including stocking workstation with chemicals, sheets, pillowcases, towels and all amenities. Fills out daily housekeeping logs. Enters proper code via telephone, to update checkout ready status for rooms when directed to do so. Turns in all lost and found items to ensure proper logging. Greets all guests throughout shift with the proper salutation and pleasant expression. Maintains and cleans all equipment used throughout the course of a shift. Follows all necessary safety procedures including Bloodborne Pathogens and Personal Protective Equipment. Must be able to identify and report safety concerns or maintenance deficiencies for proper handling. Adheres to departmental and company policies. Performs all other related and compatible duties as assigned.Qualifications: Must be able to work in areas containing dust, secondhand smoke, varying noise and temperature levels, lighting, vibration, crowds and air quality. Must be able to operate equipment, including vacuum cleaners, mops and brooms. Must be able to work in a fast-paced environment.
Summary The Community Concierge is the first impression for prospective residents, current residents, and vendors. In this role the individual will build personal relationships, have conversations, problem solve, and provide customer service at the highest level. We are seeking a candidate that can operate at a high caliber for a luxury, Class A multifamily property with 555 apartment homes. The right candidate will be able to solve problems quickly, hold themselves What You'll Do: Use software to log and store packages in lockers and over-flow areas when lockers have reached capacity or packages do not fit. Audit Parcel Pending locker reports for packages that need to be moved to overflow areas due to time in storage or returned to sender due to resident no longer residing at property. Maintain processes to accurately distribute packages to residents. Provide customer service in a courteous and professional manner during business hours. Work productively without supervision. Additional responsibilities as required. Notify residents and log all perishable packages into Entrata. Complete weekly audit of package room. Assist residents with lockouts and other concerns. Assist leasing office in setting up and breaking down of resident events. Responsible for distributing and setting up promotional materials in clubhouse. Assisting residents with guest parking, conference room reservations, and all other resident needs. Assisting prospects with inquiries, scheduling tours, answering questions over the phone, coordinating with leasing staff on tour schedules. Managing hospitality bar as well as monitoring inventory stock and requesting purchases to PM as needed. Manage all aspects of Maker Hall. Ensure residents are using amenities appropriately and safely. Ensure lights are turned off at closing, turned on in the morning. Music on at the start of shift. Assisting vendors with directions around the property and connecting them with maintenance when needed. Provide assistance and keys to corporate partners. Manage corporate partners incoming guests per emails sent directly to concierge for check-ins. Distribute replacement keys and parking passes. Provide assistance and access to approved pet sitters & dog walkers. Manage emergencies by reporting quickly to first responders when needed, property manager and maintenance supervisor. Learn how to shut off water during emergency leaks and notify maintenance immediately. Open/close pool during pool season 8am-8pm. Monitor amenity area usage. Close amenity spaces at 10pm nightly. Assist office team with resident renewals by engaging with residents, answering questions, renewing in Entrata. Assist office team with resident notices to vacate by answering questions, sending NTV forms through Entrata, placing units on notice. Assist office team with move ins and outs by providing or collecting keys based on needs and timing. Walk parking areas and tag cars that are parked illegally. Walk parking garages to ensure that none are parked illegally. Monitor cameras at front desk. What You'll Need: 1-2 years experience in a hospitality environment. Customer-focused mentality. High-level communication skills. Ability to answer phones promptly and speak appropriately and professionally. Ability to multitask while maintaining attention to detail. A passion for serving others. Ability to lift up to 25 pounds. Professional attire. Proficiency with Microsoft Office suite and ability to adapt to other computer programs as needed Who We Are PeakMade Real Estate is an Atlanta-based company that specializes in the management and development of off-campus student housing, multi-family and build to rent communities across the US. Our working environment is fun, collaborative, forward-thinking and purposeful. PeakMade Real Estate is an Equal Employment Opportunity employer. Our Mindsets People Matter Most Do the Right Thing Create Moments Own It Evolve
Apr 17, 2024
Full time
Summary The Community Concierge is the first impression for prospective residents, current residents, and vendors. In this role the individual will build personal relationships, have conversations, problem solve, and provide customer service at the highest level. We are seeking a candidate that can operate at a high caliber for a luxury, Class A multifamily property with 555 apartment homes. The right candidate will be able to solve problems quickly, hold themselves What You'll Do: Use software to log and store packages in lockers and over-flow areas when lockers have reached capacity or packages do not fit. Audit Parcel Pending locker reports for packages that need to be moved to overflow areas due to time in storage or returned to sender due to resident no longer residing at property. Maintain processes to accurately distribute packages to residents. Provide customer service in a courteous and professional manner during business hours. Work productively without supervision. Additional responsibilities as required. Notify residents and log all perishable packages into Entrata. Complete weekly audit of package room. Assist residents with lockouts and other concerns. Assist leasing office in setting up and breaking down of resident events. Responsible for distributing and setting up promotional materials in clubhouse. Assisting residents with guest parking, conference room reservations, and all other resident needs. Assisting prospects with inquiries, scheduling tours, answering questions over the phone, coordinating with leasing staff on tour schedules. Managing hospitality bar as well as monitoring inventory stock and requesting purchases to PM as needed. Manage all aspects of Maker Hall. Ensure residents are using amenities appropriately and safely. Ensure lights are turned off at closing, turned on in the morning. Music on at the start of shift. Assisting vendors with directions around the property and connecting them with maintenance when needed. Provide assistance and keys to corporate partners. Manage corporate partners incoming guests per emails sent directly to concierge for check-ins. Distribute replacement keys and parking passes. Provide assistance and access to approved pet sitters & dog walkers. Manage emergencies by reporting quickly to first responders when needed, property manager and maintenance supervisor. Learn how to shut off water during emergency leaks and notify maintenance immediately. Open/close pool during pool season 8am-8pm. Monitor amenity area usage. Close amenity spaces at 10pm nightly. Assist office team with resident renewals by engaging with residents, answering questions, renewing in Entrata. Assist office team with resident notices to vacate by answering questions, sending NTV forms through Entrata, placing units on notice. Assist office team with move ins and outs by providing or collecting keys based on needs and timing. Walk parking areas and tag cars that are parked illegally. Walk parking garages to ensure that none are parked illegally. Monitor cameras at front desk. What You'll Need: 1-2 years experience in a hospitality environment. Customer-focused mentality. High-level communication skills. Ability to answer phones promptly and speak appropriately and professionally. Ability to multitask while maintaining attention to detail. A passion for serving others. Ability to lift up to 25 pounds. Professional attire. Proficiency with Microsoft Office suite and ability to adapt to other computer programs as needed Who We Are PeakMade Real Estate is an Atlanta-based company that specializes in the management and development of off-campus student housing, multi-family and build to rent communities across the US. Our working environment is fun, collaborative, forward-thinking and purposeful. PeakMade Real Estate is an Equal Employment Opportunity employer. Our Mindsets People Matter Most Do the Right Thing Create Moments Own It Evolve
Min Max Overview Presbyterian Homes & Services - Croixdale is seeking a Nutrition & Culinary Services Director to join our team. The Nutrition & Culinary Services Director is responsible for planning, organizing, developing, evaluating and effectively directing the Nutrition & Culinary Services staff and program in order to ensure the delivery of high quality customer meals and dining services consistent with regulations and established best practices. REPORTING STRUCTURE: The Nutrition & Culinary Services Director reports to the Site Leader. The Nutrition & Culinary Services Director directly supervises Nutrition & Culinary Services staff including Assistant Director, Executive Chefs, Supervisors, Nutrition Coordinator, Cooks/Chefs, Servers and Lead Servers. The Nutrition & Culinary Services Director oversees the use of contracted services for the Nutrition & Culinary Services program. ABOUT THIS COMMUNITY Croixdale750 Highway 95 NorthBayport, MN 55003For decades, Croixdale has been a vital part of the warm and inviting Bayport community. Employees and residents enjoy the nearby views of the St. Croix River and the convenience of local restaurants. As an employee you can take advantage of a variety of amenities such as:- Off-street parking (garage parking available for a monthly fee)-Great Employee events & celebrations!- Discounted employee meals- Free Fitness Center accessThis community offers the following care options: Assisted Living, Assisted Living with Memory Care Responsibilities The Nutrition & Culinary Services Director has responsibility as a member of the site leadership team to participate in the planning and implementation of strategies and programming that assure high quality customer meals while achieving short and long-term operational goals and objectives for the site. Customer Meals Oversee the meal preparation and service based on established menus, regulations, established policies, procedures and best practices. Assist with the meal process as necessary. Regularly solicit customer feedback and incorporate solutions regarding the quality and satisfaction with meals served into meal and service planning. Develop menus and recipes that are attractive, nutritious and palatable with a focus on customer requests/satisfaction. Maintain and monitor accurate meal documentation records per established procedures. Establish and maintain effective communication systems with all customers. Customer Dining Create a positive dining experience for customers that promotes their independence, choice and overall well being. Encourage resident participation in the dining program, and meal activities. Oversee the entire dining process for all customers. Nutrition Program - Care Centers Oversee the meal preparation and service based on established menus, regulations, established policies, procedures and best practices. Assist with the meal process as necessary. Regularly solicit customer feedback and incorporate solutions regarding the quality and satisfaction with meals served into meal and service planning. Develop menus and recipes that are attractive, nutritious and palatable with a focus on customer requests/satisfaction. Maintain and monitor accurate meal documentation records per established procedures. Establish and maintain effective communication systems with all customers. Qualifications Care Center: Enrolled in or a graduate of a dietary manager course with current state certification. Housing and Assisted Living: Current Food Safety Certification. Three to five (3 - 5) years' leadership experience in food service. Demonstrated competencies in food service management and operations, quality management, staff development, cooking, clinical nutrition for the elderly, and community outreach. Must have flexibility, personal integrity, and the ability to work effectively with residents, coworkers, family members, visitors, and the general public. Demonstrated compatibility with PHS's mission and operating philosophies. Demonstrated ability to read, write, speak and understand the English language to communicate with all customers. About PHS Based in St. Paul, Minnesota-Presbyterian Homes & Services (PHS) is a nonprofit, faith-based organization providing a broad array of high-quality housing choices, care options and services for older adults. There are over 7,500 team members like you at PHS, serving more than 26,000 older adults through 60+ PHS-affiliated senior living communities in Minnesota, Iowa and Wisconsin, and through Optage and other community services. PHS is also co-owner of Genevive, the largest geriatric primary care practice in MN, providing comprehensive care for over 15,000 older adults. An Innovative Leader: Established in 1955, PHS has earned the reputation as an Innovative Leader dedicated to promoting independence, purposeful living, and overall well-being. PHS is now one of the largest nonprofit senior housing and services providers in the US.Our strong focus on our employees, means we are committed to an environment where you are valued and empowered to make a difference. With a strong commitment to team growth from within, roughly 80% of leadership roles are filled through the development of people like you. To learn more about PHS culture, benefits and team development, we invite you to visit the "Careers" section of our website.Let's get you started. PHS is an EEO/AA employer. All applicants will receive consideration for employment regardless of their race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, or status with regard to public assistance.
Apr 17, 2024
Full time
Min Max Overview Presbyterian Homes & Services - Croixdale is seeking a Nutrition & Culinary Services Director to join our team. The Nutrition & Culinary Services Director is responsible for planning, organizing, developing, evaluating and effectively directing the Nutrition & Culinary Services staff and program in order to ensure the delivery of high quality customer meals and dining services consistent with regulations and established best practices. REPORTING STRUCTURE: The Nutrition & Culinary Services Director reports to the Site Leader. The Nutrition & Culinary Services Director directly supervises Nutrition & Culinary Services staff including Assistant Director, Executive Chefs, Supervisors, Nutrition Coordinator, Cooks/Chefs, Servers and Lead Servers. The Nutrition & Culinary Services Director oversees the use of contracted services for the Nutrition & Culinary Services program. ABOUT THIS COMMUNITY Croixdale750 Highway 95 NorthBayport, MN 55003For decades, Croixdale has been a vital part of the warm and inviting Bayport community. Employees and residents enjoy the nearby views of the St. Croix River and the convenience of local restaurants. As an employee you can take advantage of a variety of amenities such as:- Off-street parking (garage parking available for a monthly fee)-Great Employee events & celebrations!- Discounted employee meals- Free Fitness Center accessThis community offers the following care options: Assisted Living, Assisted Living with Memory Care Responsibilities The Nutrition & Culinary Services Director has responsibility as a member of the site leadership team to participate in the planning and implementation of strategies and programming that assure high quality customer meals while achieving short and long-term operational goals and objectives for the site. Customer Meals Oversee the meal preparation and service based on established menus, regulations, established policies, procedures and best practices. Assist with the meal process as necessary. Regularly solicit customer feedback and incorporate solutions regarding the quality and satisfaction with meals served into meal and service planning. Develop menus and recipes that are attractive, nutritious and palatable with a focus on customer requests/satisfaction. Maintain and monitor accurate meal documentation records per established procedures. Establish and maintain effective communication systems with all customers. Customer Dining Create a positive dining experience for customers that promotes their independence, choice and overall well being. Encourage resident participation in the dining program, and meal activities. Oversee the entire dining process for all customers. Nutrition Program - Care Centers Oversee the meal preparation and service based on established menus, regulations, established policies, procedures and best practices. Assist with the meal process as necessary. Regularly solicit customer feedback and incorporate solutions regarding the quality and satisfaction with meals served into meal and service planning. Develop menus and recipes that are attractive, nutritious and palatable with a focus on customer requests/satisfaction. Maintain and monitor accurate meal documentation records per established procedures. Establish and maintain effective communication systems with all customers. Qualifications Care Center: Enrolled in or a graduate of a dietary manager course with current state certification. Housing and Assisted Living: Current Food Safety Certification. Three to five (3 - 5) years' leadership experience in food service. Demonstrated competencies in food service management and operations, quality management, staff development, cooking, clinical nutrition for the elderly, and community outreach. Must have flexibility, personal integrity, and the ability to work effectively with residents, coworkers, family members, visitors, and the general public. Demonstrated compatibility with PHS's mission and operating philosophies. Demonstrated ability to read, write, speak and understand the English language to communicate with all customers. About PHS Based in St. Paul, Minnesota-Presbyterian Homes & Services (PHS) is a nonprofit, faith-based organization providing a broad array of high-quality housing choices, care options and services for older adults. There are over 7,500 team members like you at PHS, serving more than 26,000 older adults through 60+ PHS-affiliated senior living communities in Minnesota, Iowa and Wisconsin, and through Optage and other community services. PHS is also co-owner of Genevive, the largest geriatric primary care practice in MN, providing comprehensive care for over 15,000 older adults. An Innovative Leader: Established in 1955, PHS has earned the reputation as an Innovative Leader dedicated to promoting independence, purposeful living, and overall well-being. PHS is now one of the largest nonprofit senior housing and services providers in the US.Our strong focus on our employees, means we are committed to an environment where you are valued and empowered to make a difference. With a strong commitment to team growth from within, roughly 80% of leadership roles are filled through the development of people like you. To learn more about PHS culture, benefits and team development, we invite you to visit the "Careers" section of our website.Let's get you started. PHS is an EEO/AA employer. All applicants will receive consideration for employment regardless of their race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, or status with regard to public assistance.
Position: Carhop Immediate Supervisor: Manager on Duty (MOD) Status: Nonexempt Position Summary: This position serves product to guests. Essential Job Duties: Ensure that product meets operational, quality, and appearance standards before being delivered to guests Deliver product to guests by carrying and balancing a tray weighing up to 25 pounds Provide friendly, quick, and polite service to guests Promptly respond to guest requests Report customer complaints/issues to MOD Assist guest with payment Make accurate change quickly and efficiently Clear trays and trash from guests' vehicles, patio, drive-thru, and parking lot Comply with all company policies, procedures, and operational standards Perform regular cleaning and sanitation duties - including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease - pursuant to operational standards Regular attendance ADDITIONAL DUTIES: Report employee complaints/issues to MOD Move and stock food product weighing up to 50 pounds Skating Carhop: Complete Skating Carhop training requirements Perform duties while on roller skates Perform other job-related duties as assigned or required Time/Shift Expectations: Irregular hours; nights; weekends; and holidays Qualifications and Job Requirements: Knowledge/Skills General restaurant or retail knowledge Basic math and reading skills Effective verbal and written communication skills Ability to follow directions Customer service and multi-tasking skills Work Environment: Continuous standing, bending, reaching, moving, stooping, stretching, lifting, and skating (for Skating Carhops) in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions
Apr 17, 2024
Full time
Position: Carhop Immediate Supervisor: Manager on Duty (MOD) Status: Nonexempt Position Summary: This position serves product to guests. Essential Job Duties: Ensure that product meets operational, quality, and appearance standards before being delivered to guests Deliver product to guests by carrying and balancing a tray weighing up to 25 pounds Provide friendly, quick, and polite service to guests Promptly respond to guest requests Report customer complaints/issues to MOD Assist guest with payment Make accurate change quickly and efficiently Clear trays and trash from guests' vehicles, patio, drive-thru, and parking lot Comply with all company policies, procedures, and operational standards Perform regular cleaning and sanitation duties - including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease - pursuant to operational standards Regular attendance ADDITIONAL DUTIES: Report employee complaints/issues to MOD Move and stock food product weighing up to 50 pounds Skating Carhop: Complete Skating Carhop training requirements Perform duties while on roller skates Perform other job-related duties as assigned or required Time/Shift Expectations: Irregular hours; nights; weekends; and holidays Qualifications and Job Requirements: Knowledge/Skills General restaurant or retail knowledge Basic math and reading skills Effective verbal and written communication skills Ability to follow directions Customer service and multi-tasking skills Work Environment: Continuous standing, bending, reaching, moving, stooping, stretching, lifting, and skating (for Skating Carhops) in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions
Position: Carhop Immediate Supervisor: Manager on Duty (MOD) Status: Nonexempt Position Summary: This position serves product to guests. Essential Job Duties: Ensure that product meets operational, quality, and appearance standards before being delivered to guests Deliver product to guests by carrying and balancing a tray weighing up to 25 pounds Provide friendly, quick, and polite service to guests Promptly respond to guest requests Report customer complaints/issues to MOD Assist guest with payment Make accurate change quickly and efficiently Clear trays and trash from guests' vehicles, patio, drive-thru, and parking lot Comply with all company policies, procedures, and operational standards Perform regular cleaning and sanitation duties - including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease - pursuant to operational standards Regular attendance ADDITIONAL DUTIES: Report employee complaints/issues to MOD Move and stock food product weighing up to 50 pounds Skating Carhop: Complete Skating Carhop training requirements Perform duties while on roller skates Perform other job-related duties as assigned or required Time/Shift Expectations: Irregular hours; nights; weekends; and holidays Qualifications and Job Requirements: Knowledge/Skills General restaurant or retail knowledge Basic math and reading skills Effective verbal and written communication skills Ability to follow directions Customer service and multi-tasking skills Work Environment: Continuous standing, bending, reaching, moving, stooping, stretching, lifting, and skating (for Skating Carhops) in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions
Apr 17, 2024
Full time
Position: Carhop Immediate Supervisor: Manager on Duty (MOD) Status: Nonexempt Position Summary: This position serves product to guests. Essential Job Duties: Ensure that product meets operational, quality, and appearance standards before being delivered to guests Deliver product to guests by carrying and balancing a tray weighing up to 25 pounds Provide friendly, quick, and polite service to guests Promptly respond to guest requests Report customer complaints/issues to MOD Assist guest with payment Make accurate change quickly and efficiently Clear trays and trash from guests' vehicles, patio, drive-thru, and parking lot Comply with all company policies, procedures, and operational standards Perform regular cleaning and sanitation duties - including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease - pursuant to operational standards Regular attendance ADDITIONAL DUTIES: Report employee complaints/issues to MOD Move and stock food product weighing up to 50 pounds Skating Carhop: Complete Skating Carhop training requirements Perform duties while on roller skates Perform other job-related duties as assigned or required Time/Shift Expectations: Irregular hours; nights; weekends; and holidays Qualifications and Job Requirements: Knowledge/Skills General restaurant or retail knowledge Basic math and reading skills Effective verbal and written communication skills Ability to follow directions Customer service and multi-tasking skills Work Environment: Continuous standing, bending, reaching, moving, stooping, stretching, lifting, and skating (for Skating Carhops) in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions
Position: Carhop Immediate Supervisor: Manager on Duty (MOD) Status: Nonexempt Position Summary: This position serves product to guests. Essential Job Duties: Ensure that product meets operational, quality, and appearance standards before being delivered to guests Deliver product to guests by carrying and balancing a tray weighing up to 25 pounds Provide friendly, quick, and polite service to guests Promptly respond to guest requests Report customer complaints/issues to MOD Assist guest with payment Make accurate change quickly and efficiently Clear trays and trash from guests' vehicles, patio, drive-thru, and parking lot Comply with all company policies, procedures, and operational standards Perform regular cleaning and sanitation duties - including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease - pursuant to operational standards Regular attendance ADDITIONAL DUTIES: Report employee complaints/issues to MOD Move and stock food product weighing up to 50 pounds Skating Carhop: Complete Skating Carhop training requirements Perform duties while on roller skates Perform other job-related duties as assigned or required Time/Shift Expectations: Irregular hours; nights; weekends; and holidays Qualifications and Job Requirements: Knowledge/Skills General restaurant or retail knowledge Basic math and reading skills Effective verbal and written communication skills Ability to follow directions Customer service and multi-tasking skills Work Environment: Continuous standing, bending, reaching, moving, stooping, stretching, lifting, and skating (for Skating Carhops) in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions
Apr 17, 2024
Full time
Position: Carhop Immediate Supervisor: Manager on Duty (MOD) Status: Nonexempt Position Summary: This position serves product to guests. Essential Job Duties: Ensure that product meets operational, quality, and appearance standards before being delivered to guests Deliver product to guests by carrying and balancing a tray weighing up to 25 pounds Provide friendly, quick, and polite service to guests Promptly respond to guest requests Report customer complaints/issues to MOD Assist guest with payment Make accurate change quickly and efficiently Clear trays and trash from guests' vehicles, patio, drive-thru, and parking lot Comply with all company policies, procedures, and operational standards Perform regular cleaning and sanitation duties - including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease - pursuant to operational standards Regular attendance ADDITIONAL DUTIES: Report employee complaints/issues to MOD Move and stock food product weighing up to 50 pounds Skating Carhop: Complete Skating Carhop training requirements Perform duties while on roller skates Perform other job-related duties as assigned or required Time/Shift Expectations: Irregular hours; nights; weekends; and holidays Qualifications and Job Requirements: Knowledge/Skills General restaurant or retail knowledge Basic math and reading skills Effective verbal and written communication skills Ability to follow directions Customer service and multi-tasking skills Work Environment: Continuous standing, bending, reaching, moving, stooping, stretching, lifting, and skating (for Skating Carhops) in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions