Tradewinds Island Resort
Saint Petersburg, Florida
Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Discover more sun and more fun! Escape to a tropical beachfront paradise complete with everything you need for the perfect getaway, including delicious dining, beachfront bars, relaxing comforts, and endless activities. Here you'll stay at one, play at two - with two connecting resorts right on the soft white sands of St. Pete Beach. Whether you're looking for family fun, a romantic retreat, a group getaway, or anything in between, it's all here at TradeWinds Island Resorts. Overview: $500 signing-bonus after 4 months of service! Follow your passion all the way to paradise at TradeWinds Island Resort , a Tampa Bay Times Top Workplace for seven years in a row! TradeWinds features two destination resorts just 200 flip flops from one another along the gorgeous Gulf Coast on St. Pete Beach, a Top-Ranked US Beach. Group Reservations Agents at TradeWinds are responsible for coordinating all of the reservations needs for Guests who are enjoying our resort as a member of a specific group ( i.e.; Small Corporate Groups, Family Reunion, Weddings). Responsibilities also include managing their group blocks, establishing a working relationship with the group contacts, and maintaining a cooperative relationship with Sales, Convention Services/Catering, Accounting and Front Desk. Responsibilities: Resort reservations experience is strongly preferred, especially in a group house Call-center experience Demonstrated experience with organizational and Guest relations skills A pleasant and easy to understand telephone speaking voice Fast and accurate data entry skills Proven ability to multi-task and have a flexible work schedule Must have some knowledge of Word, Excel and Outlook Working knowledge of VERSA and/or Revinate Sales Hub (NAVIS) a plus but not necessary Qualifications: High School diploma or equivalent required. Experience in a hotel or a related field preferred. College course work in related field helpful. Please learn more about our beautiful beach resorts at .
Apr 22, 2024
Full time
Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Discover more sun and more fun! Escape to a tropical beachfront paradise complete with everything you need for the perfect getaway, including delicious dining, beachfront bars, relaxing comforts, and endless activities. Here you'll stay at one, play at two - with two connecting resorts right on the soft white sands of St. Pete Beach. Whether you're looking for family fun, a romantic retreat, a group getaway, or anything in between, it's all here at TradeWinds Island Resorts. Overview: $500 signing-bonus after 4 months of service! Follow your passion all the way to paradise at TradeWinds Island Resort , a Tampa Bay Times Top Workplace for seven years in a row! TradeWinds features two destination resorts just 200 flip flops from one another along the gorgeous Gulf Coast on St. Pete Beach, a Top-Ranked US Beach. Group Reservations Agents at TradeWinds are responsible for coordinating all of the reservations needs for Guests who are enjoying our resort as a member of a specific group ( i.e.; Small Corporate Groups, Family Reunion, Weddings). Responsibilities also include managing their group blocks, establishing a working relationship with the group contacts, and maintaining a cooperative relationship with Sales, Convention Services/Catering, Accounting and Front Desk. Responsibilities: Resort reservations experience is strongly preferred, especially in a group house Call-center experience Demonstrated experience with organizational and Guest relations skills A pleasant and easy to understand telephone speaking voice Fast and accurate data entry skills Proven ability to multi-task and have a flexible work schedule Must have some knowledge of Word, Excel and Outlook Working knowledge of VERSA and/or Revinate Sales Hub (NAVIS) a plus but not necessary Qualifications: High School diploma or equivalent required. Experience in a hotel or a related field preferred. College course work in related field helpful. Please learn more about our beautiful beach resorts at .
Think the best job opportunities are far away? Think again. Great opportunities are right here in your backyard. Kelly is looking for a Hotel Operations Lead to work at a premier hotel in San Juan, Puerto Rico. Let us help you grow at work and discover the next step in your career, all while being a vital part of your community. Salary/Pay Rate/Compensation: Competitive salary with growth opportunities Why you should apply to be a Hotel Operations Lead: • Competitive salary with growth opportunities • Health Insurance for full-time employees • Monthly personal wellness stipend • $500 in annual credits for our properties around the Caribbean • Free books • Comprehensive training (learn about every aspect of the hospitality industry) • A high-energy, start-up environment with smart, dedicated teammates What's a typical day as a Hotel Operations Lead? You'll be: • Supporting and providing guidance to Guest Experience Agents by training, coaching, and providing performance feedback with an eye toward execution • Prioritizing, delegating, executing, and supporting day-to-day tasking to ensure a five-star guest experience • Guiding guests through the hotel experience, ensuring they have an amazing first impression • Communicating cross-functionally clearly and with compassion • Working hard to drive down costs and improve continuously • Owning and updating standard operating procedures to support team execution • Assisting in continuous improvement of property maintenance and solving roadblocks proactively • Analyzing property trends to optimize operations and proactively address potential guest issues • Working closely with the General Manager to build, improve, and identify opportunities to elevate operations for our teammates and guests This job might be an outstanding fit if you: • Have a minimum of 3 years of experience managing direct reports; experience in travel & hospitality are considered a plus • Have a proven ability to lead, prioritize, and deliver with a focus on driving team performance through coaching, training, and accountability • Have a strong affinity to people management and ability to effectively lead a team by example, inspiring people to be engaged and proactive • Have great communication skills, able to define clear action steps for their team members and effectively delegate • Have the ability to take the initiative and problem-solve independently • Are detail-oriented and organized • Have the ability to adapt and flex to shifting priorities • Embrace technology for team management and collaboration and are motivated to adopt new and emerging technologies • Have a strong ability to establish positive relationships with others • Thrive in a fast-paced, ever-changing, and challenging daily environment • Have basic Google Suite knowledge • Have the ability to lift/carry items up to 40lbs and stand/walk for extended periods of time • Have a flexible schedule and be able to work nights and weekends as business requires • Have regular access to a reliable smartphone, reliable transportation, and a willingness to travel. What happens next: Once you apply, you'll proceed to next steps if your skills and experience look like a good fit. But don't worry-even if this position doesn't work out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more. Helping you discover what's next in your career is what we're all about, so let's get to work. Apply to be a Hotel Operations Lead today! As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community. Get a complete career fit with Kelly . You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career. About Kelly Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year. Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.
Apr 22, 2024
Full time
Think the best job opportunities are far away? Think again. Great opportunities are right here in your backyard. Kelly is looking for a Hotel Operations Lead to work at a premier hotel in San Juan, Puerto Rico. Let us help you grow at work and discover the next step in your career, all while being a vital part of your community. Salary/Pay Rate/Compensation: Competitive salary with growth opportunities Why you should apply to be a Hotel Operations Lead: • Competitive salary with growth opportunities • Health Insurance for full-time employees • Monthly personal wellness stipend • $500 in annual credits for our properties around the Caribbean • Free books • Comprehensive training (learn about every aspect of the hospitality industry) • A high-energy, start-up environment with smart, dedicated teammates What's a typical day as a Hotel Operations Lead? You'll be: • Supporting and providing guidance to Guest Experience Agents by training, coaching, and providing performance feedback with an eye toward execution • Prioritizing, delegating, executing, and supporting day-to-day tasking to ensure a five-star guest experience • Guiding guests through the hotel experience, ensuring they have an amazing first impression • Communicating cross-functionally clearly and with compassion • Working hard to drive down costs and improve continuously • Owning and updating standard operating procedures to support team execution • Assisting in continuous improvement of property maintenance and solving roadblocks proactively • Analyzing property trends to optimize operations and proactively address potential guest issues • Working closely with the General Manager to build, improve, and identify opportunities to elevate operations for our teammates and guests This job might be an outstanding fit if you: • Have a minimum of 3 years of experience managing direct reports; experience in travel & hospitality are considered a plus • Have a proven ability to lead, prioritize, and deliver with a focus on driving team performance through coaching, training, and accountability • Have a strong affinity to people management and ability to effectively lead a team by example, inspiring people to be engaged and proactive • Have great communication skills, able to define clear action steps for their team members and effectively delegate • Have the ability to take the initiative and problem-solve independently • Are detail-oriented and organized • Have the ability to adapt and flex to shifting priorities • Embrace technology for team management and collaboration and are motivated to adopt new and emerging technologies • Have a strong ability to establish positive relationships with others • Thrive in a fast-paced, ever-changing, and challenging daily environment • Have basic Google Suite knowledge • Have the ability to lift/carry items up to 40lbs and stand/walk for extended periods of time • Have a flexible schedule and be able to work nights and weekends as business requires • Have regular access to a reliable smartphone, reliable transportation, and a willingness to travel. What happens next: Once you apply, you'll proceed to next steps if your skills and experience look like a good fit. But don't worry-even if this position doesn't work out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more. Helping you discover what's next in your career is what we're all about, so let's get to work. Apply to be a Hotel Operations Lead today! As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community. Get a complete career fit with Kelly . You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career. About Kelly Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year. Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.
Think the best job opportunities are far away? Think again. Great opportunities are right here in your backyard. Kelly is looking for a Hotel Operations Lead to work at a premier hotel in San Juan, Puerto Rico. Let us help you grow at work and discover the next step in your career, all while being a vital part of your community. Salary/Pay Rate/Compensation: Competitive salary with growth opportunities Why you should apply to be a Hotel Operations Lead: • Competitive salary with growth opportunities • Health Insurance for full-time employees • Monthly personal wellness stipend • $500 in annual credits for our properties around the Caribbean • Free books • Comprehensive training (learn about every aspect of the hospitality industry) • A high-energy, start-up environment with smart, dedicated teammates What's a typical day as a Hotel Operations Lead? You'll be: • Supporting and providing guidance to Guest Experience Agents by training, coaching, and providing performance feedback with an eye toward execution • Prioritizing, delegating, executing, and supporting day-to-day tasking to ensure a five-star guest experience • Guiding guests through the hotel experience, ensuring they have an amazing first impression • Communicating cross-functionally clearly and with compassion • Working hard to drive down costs and improve continuously • Owning and updating standard operating procedures to support team execution • Assisting in continuous improvement of property maintenance and solving roadblocks proactively • Analyzing property trends to optimize operations and proactively address potential guest issues • Working closely with the General Manager to build, improve, and identify opportunities to elevate operations for our teammates and guests This job might be an outstanding fit if you: • Have a minimum of 3 years of experience managing direct reports; experience in travel & hospitality are considered a plus • Have a proven ability to lead, prioritize, and deliver with a focus on driving team performance through coaching, training, and accountability • Have a strong affinity to people management and ability to effectively lead a team by example, inspiring people to be engaged and proactive • Have great communication skills, able to define clear action steps for their team members and effectively delegate • Have the ability to take the initiative and problem-solve independently • Are detail-oriented and organized • Have the ability to adapt and flex to shifting priorities • Embrace technology for team management and collaboration and are motivated to adopt new and emerging technologies • Have a strong ability to establish positive relationships with others • Thrive in a fast-paced, ever-changing, and challenging daily environment • Have basic Google Suite knowledge • Have the ability to lift/carry items up to 40lbs and stand/walk for extended periods of time • Have a flexible schedule and be able to work nights and weekends as business requires • Have regular access to a reliable smartphone, reliable transportation, and a willingness to travel. What happens next: Once you apply, you'll proceed to next steps if your skills and experience look like a good fit. But don't worry-even if this position doesn't work out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more. Helping you discover what's next in your career is what we're all about, so let's get to work. Apply to be a Hotel Operations Lead today! As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community. Get a complete career fit with Kelly . You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career. About Kelly Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year. Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.
Apr 22, 2024
Full time
Think the best job opportunities are far away? Think again. Great opportunities are right here in your backyard. Kelly is looking for a Hotel Operations Lead to work at a premier hotel in San Juan, Puerto Rico. Let us help you grow at work and discover the next step in your career, all while being a vital part of your community. Salary/Pay Rate/Compensation: Competitive salary with growth opportunities Why you should apply to be a Hotel Operations Lead: • Competitive salary with growth opportunities • Health Insurance for full-time employees • Monthly personal wellness stipend • $500 in annual credits for our properties around the Caribbean • Free books • Comprehensive training (learn about every aspect of the hospitality industry) • A high-energy, start-up environment with smart, dedicated teammates What's a typical day as a Hotel Operations Lead? You'll be: • Supporting and providing guidance to Guest Experience Agents by training, coaching, and providing performance feedback with an eye toward execution • Prioritizing, delegating, executing, and supporting day-to-day tasking to ensure a five-star guest experience • Guiding guests through the hotel experience, ensuring they have an amazing first impression • Communicating cross-functionally clearly and with compassion • Working hard to drive down costs and improve continuously • Owning and updating standard operating procedures to support team execution • Assisting in continuous improvement of property maintenance and solving roadblocks proactively • Analyzing property trends to optimize operations and proactively address potential guest issues • Working closely with the General Manager to build, improve, and identify opportunities to elevate operations for our teammates and guests This job might be an outstanding fit if you: • Have a minimum of 3 years of experience managing direct reports; experience in travel & hospitality are considered a plus • Have a proven ability to lead, prioritize, and deliver with a focus on driving team performance through coaching, training, and accountability • Have a strong affinity to people management and ability to effectively lead a team by example, inspiring people to be engaged and proactive • Have great communication skills, able to define clear action steps for their team members and effectively delegate • Have the ability to take the initiative and problem-solve independently • Are detail-oriented and organized • Have the ability to adapt and flex to shifting priorities • Embrace technology for team management and collaboration and are motivated to adopt new and emerging technologies • Have a strong ability to establish positive relationships with others • Thrive in a fast-paced, ever-changing, and challenging daily environment • Have basic Google Suite knowledge • Have the ability to lift/carry items up to 40lbs and stand/walk for extended periods of time • Have a flexible schedule and be able to work nights and weekends as business requires • Have regular access to a reliable smartphone, reliable transportation, and a willingness to travel. What happens next: Once you apply, you'll proceed to next steps if your skills and experience look like a good fit. But don't worry-even if this position doesn't work out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more. Helping you discover what's next in your career is what we're all about, so let's get to work. Apply to be a Hotel Operations Lead today! As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community. Get a complete career fit with Kelly . You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career. About Kelly Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year. Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.
STK Steakhouse is the global leader in Vibe Dining. With energetic, high-end restaurants and bars in cities like Las Vegas, New York, Miami, London, and many more we take pride in our ability to execute an unforgettable experience for our guests no matter the occasion! Apply now to join the world of VIBE DINING as a key part of the guest experience! We are always looking for individuals that are looking to Grow and Develop as new opportunities continue to be available in this expanding company. Job description We strive for a premier culture that encompasses teamwork, collaboration, and values. There is a passion in everything we do, and we are looking for people with similar attributes. Get started on a career path as we are always looking for individuals that are looking to grow and develop as new opportunities continue to be available in this expanding company. MAITRE D' POSITION OVERVIEW: A Maître D' should be experienced with the culture of a vibrant venue and have extensive knowledge of the tools that we utilize to operate it. This includes a great deal of experience with OpenTable and the ability to build and maintain reservation books and guest profiles. This individual will preferably have experience interacting with all Front of House positions in a leadership role. DUTIES & RESPONSIBILITIES: Manage and cultivate concierge program. Responsible for all host, coat check, and door staff in regard to hiring, cultivating, and scheduling. Optimizing the flow of guests during service. Building reservations books to effectively accommodate a high volume of guests. Maintaining strong relationships with hotels and other booking agents. Ensuring that all guest information is up to date with the database. Making sure that all guest facing information is always current for online, in venue, and with the reservations department. This includes all operational information, marketing materials, menus etc. Interacting with guests via review and social channels to maintain a positive reputation online. Acting as a reliable individual who is fun to work with and enjoys being a part of a great team and a quickly growing company. Opening and closing the venue when necessary as a floor manager. QUALIFICATIONS/PRIMARY JOB REQUIREMENTS: Minimum 3 years professional experience Strong management skills Strong influence, interpersonal, communication, problem solving and creative solution generation skills General business acumen Expert knowledge of all Restaurant computer systems Ability to quickly integrate into a team and be recognized as a leader Ability to finds problem areas, develops solutions and get the job done Able to delegate effectively with a sense of professionalism Able to work 8 + hours, and late nights The company offer the following Insurance benefits to all full time and variable benefit eligible employees (waiting period applies) Medical Dental Vision Group Life and Disability Group Accident Insurance Group Hospital Indemnity Insurance Group Critical Illness Insurance The company offer the following benefits to all employees regardless of position or status Employee Assistance Program (EAP) Dependent Care Benefit Employee Dining Discounts and/or complementary meals onsite Traditional and Roth 401K Plan Commuter Benefits Paid time off
Apr 17, 2024
Full time
STK Steakhouse is the global leader in Vibe Dining. With energetic, high-end restaurants and bars in cities like Las Vegas, New York, Miami, London, and many more we take pride in our ability to execute an unforgettable experience for our guests no matter the occasion! Apply now to join the world of VIBE DINING as a key part of the guest experience! We are always looking for individuals that are looking to Grow and Develop as new opportunities continue to be available in this expanding company. Job description We strive for a premier culture that encompasses teamwork, collaboration, and values. There is a passion in everything we do, and we are looking for people with similar attributes. Get started on a career path as we are always looking for individuals that are looking to grow and develop as new opportunities continue to be available in this expanding company. MAITRE D' POSITION OVERVIEW: A Maître D' should be experienced with the culture of a vibrant venue and have extensive knowledge of the tools that we utilize to operate it. This includes a great deal of experience with OpenTable and the ability to build and maintain reservation books and guest profiles. This individual will preferably have experience interacting with all Front of House positions in a leadership role. DUTIES & RESPONSIBILITIES: Manage and cultivate concierge program. Responsible for all host, coat check, and door staff in regard to hiring, cultivating, and scheduling. Optimizing the flow of guests during service. Building reservations books to effectively accommodate a high volume of guests. Maintaining strong relationships with hotels and other booking agents. Ensuring that all guest information is up to date with the database. Making sure that all guest facing information is always current for online, in venue, and with the reservations department. This includes all operational information, marketing materials, menus etc. Interacting with guests via review and social channels to maintain a positive reputation online. Acting as a reliable individual who is fun to work with and enjoys being a part of a great team and a quickly growing company. Opening and closing the venue when necessary as a floor manager. QUALIFICATIONS/PRIMARY JOB REQUIREMENTS: Minimum 3 years professional experience Strong management skills Strong influence, interpersonal, communication, problem solving and creative solution generation skills General business acumen Expert knowledge of all Restaurant computer systems Ability to quickly integrate into a team and be recognized as a leader Ability to finds problem areas, develops solutions and get the job done Able to delegate effectively with a sense of professionalism Able to work 8 + hours, and late nights The company offer the following Insurance benefits to all full time and variable benefit eligible employees (waiting period applies) Medical Dental Vision Group Life and Disability Group Accident Insurance Group Hospital Indemnity Insurance Group Critical Illness Insurance The company offer the following benefits to all employees regardless of position or status Employee Assistance Program (EAP) Dependent Care Benefit Employee Dining Discounts and/or complementary meals onsite Traditional and Roth 401K Plan Commuter Benefits Paid time off