GUEST SERVICE REQUIREMENT:The vision of Horseshoe Lake Charles and Caesars Entertainment is for each of our brands to be the overwhelming first choice of its targeted customers for casino entertainment. When you work at Harrah's, your most important responsibility is providing truly great service to every guest every time. You'll see this in the fundamentals of how we run our business, how we deliver and measure great service, and the policies to support it. All Harrah's employees are expected to provide fast and flawless service, promote our Caesars Rewards program, help players feel lucky by wishing them luck, celebrating wins, and providing fast service to keep them in action, recognizing and making players feel special by using the guests' names, remembering what they like and anticipating their needs, and providing a spotless, pleasant, and clean environment, which includes dressing neat and clean and being well groomed. By joining the Harrah's team, you are committing yourself to these values and acknowledging your dedication to truly great service. JOB SUMMARY:The primary responsibility of the Host/Hostess is to ensure guests are cheerfully greeted, whether in person or on the phone, and to seat arriving guests in a timely manner. They also serve as the restaurant's first and last impression and must make sure guests thoroughly enjoy their dining experience. ESSENTIAL JOB FUNCTIONS: (includes but is not limited to the following) Must demonstrate pride, attention to detail and have knowledge in all aspects of restaurant (i.e. menu items, food prep, service standards, bar concept, etc.) Manages reservation function by using existing reservation system, receiving and recording reservations, calling guests to confirm reservations, verifying special requests, and mentioning specials or promotions to guests. Before the shift, communicates reservations and anticipated business levels to Chef and Management. Coordinates with Lead Host in booking and arranging any and all large parties. Before the shift, communicates with Chef for all special needs and requests of all guests, especially 7 Stars and Diamond guests. (i.e. Special celebrations) Communicates guests' comps and any comping issues with Casino Hosts before and during the shift. Ensures menus are cleaned on a daily basis and communicates any menu maintenance issues with Management. Monitors cleanliness and organization of host podium and surrounding entrance area. Shows guests to their table, provides menus and initial introduction. Ensures fair distribution of tables by serving as the primary coordinator between the server staff and the door staff. Oversees, stocks and maintains retail area for Gordon Ramsay merchandise. Assists other Hosts in accordance with the Host job description. Is at all times appropriately groomed and wears the uniform provided Follows all applicable safety procedures Follows all standard operating procedures Perform other related duties as assigned and requested. Work requires schedule flexibility which may include nights, weekends, holidays, and overtime as needed.PERFORMANCE REQUIREMENTS: (knowledge, skills, and abilities) Ability to read, write and understand English. Ability to communicate effectively and establish and maintain effective working relationships with guests, staff and management. Maintains excellent organization of reservations Ability to remember and use guests' names when greeting regular customers Knowledge, understanding and compliance of policies and procedures, service expectations, job descriptions, daily memorandums, chemical labels and other instructions. Promotes casino events, property services and promotional campaigns Must be able to work individually and as part of a team in collaboration with others Meets attendance guidelines of the job and adhering to regulatory, departmental and company policies.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Ability to work from a standing and walking position for extended periods of time. Ability to perform reaching and stooping motions repeatedly. Visual ability needed to accurately provide guest service Ability to work at a fast pace, high volume environment involving constant public interaction. Must be able to bend, twist, turn, push and pull, as well as lift and carry above/below the shoulders a minimum of 50 lbs. Shifts may vary based on business needs. Must be able to work any day of the week and any shift, including holidays and weekends. Must be able to handle intoxicated guests in a professional manner and according to policy.QUALIFICATIONS: Previous host/hostess experience preferred. Previous experience with restaurant reservation system and/or Open Table preferred. Must be 18 years of age. High School Diploma or equivalent required. Must obtain a Food Handlers certificate from County Health Department. Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business. Must pass background check. Must present a neat and professional appearance. Work requires professional interactions with customers, public and co-workers. Works well with others, especially other server assistants, wait people, bartenders, cooks, supervisors, etc. Requires excellent ability interpersonal and communication skills.DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Mar 22, 2024
Full time
GUEST SERVICE REQUIREMENT:The vision of Horseshoe Lake Charles and Caesars Entertainment is for each of our brands to be the overwhelming first choice of its targeted customers for casino entertainment. When you work at Harrah's, your most important responsibility is providing truly great service to every guest every time. You'll see this in the fundamentals of how we run our business, how we deliver and measure great service, and the policies to support it. All Harrah's employees are expected to provide fast and flawless service, promote our Caesars Rewards program, help players feel lucky by wishing them luck, celebrating wins, and providing fast service to keep them in action, recognizing and making players feel special by using the guests' names, remembering what they like and anticipating their needs, and providing a spotless, pleasant, and clean environment, which includes dressing neat and clean and being well groomed. By joining the Harrah's team, you are committing yourself to these values and acknowledging your dedication to truly great service. JOB SUMMARY:The primary responsibility of the Host/Hostess is to ensure guests are cheerfully greeted, whether in person or on the phone, and to seat arriving guests in a timely manner. They also serve as the restaurant's first and last impression and must make sure guests thoroughly enjoy their dining experience. ESSENTIAL JOB FUNCTIONS: (includes but is not limited to the following) Must demonstrate pride, attention to detail and have knowledge in all aspects of restaurant (i.e. menu items, food prep, service standards, bar concept, etc.) Manages reservation function by using existing reservation system, receiving and recording reservations, calling guests to confirm reservations, verifying special requests, and mentioning specials or promotions to guests. Before the shift, communicates reservations and anticipated business levels to Chef and Management. Coordinates with Lead Host in booking and arranging any and all large parties. Before the shift, communicates with Chef for all special needs and requests of all guests, especially 7 Stars and Diamond guests. (i.e. Special celebrations) Communicates guests' comps and any comping issues with Casino Hosts before and during the shift. Ensures menus are cleaned on a daily basis and communicates any menu maintenance issues with Management. Monitors cleanliness and organization of host podium and surrounding entrance area. Shows guests to their table, provides menus and initial introduction. Ensures fair distribution of tables by serving as the primary coordinator between the server staff and the door staff. Oversees, stocks and maintains retail area for Gordon Ramsay merchandise. Assists other Hosts in accordance with the Host job description. Is at all times appropriately groomed and wears the uniform provided Follows all applicable safety procedures Follows all standard operating procedures Perform other related duties as assigned and requested. Work requires schedule flexibility which may include nights, weekends, holidays, and overtime as needed.PERFORMANCE REQUIREMENTS: (knowledge, skills, and abilities) Ability to read, write and understand English. Ability to communicate effectively and establish and maintain effective working relationships with guests, staff and management. Maintains excellent organization of reservations Ability to remember and use guests' names when greeting regular customers Knowledge, understanding and compliance of policies and procedures, service expectations, job descriptions, daily memorandums, chemical labels and other instructions. Promotes casino events, property services and promotional campaigns Must be able to work individually and as part of a team in collaboration with others Meets attendance guidelines of the job and adhering to regulatory, departmental and company policies.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Ability to work from a standing and walking position for extended periods of time. Ability to perform reaching and stooping motions repeatedly. Visual ability needed to accurately provide guest service Ability to work at a fast pace, high volume environment involving constant public interaction. Must be able to bend, twist, turn, push and pull, as well as lift and carry above/below the shoulders a minimum of 50 lbs. Shifts may vary based on business needs. Must be able to work any day of the week and any shift, including holidays and weekends. Must be able to handle intoxicated guests in a professional manner and according to policy.QUALIFICATIONS: Previous host/hostess experience preferred. Previous experience with restaurant reservation system and/or Open Table preferred. Must be 18 years of age. High School Diploma or equivalent required. Must obtain a Food Handlers certificate from County Health Department. Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business. Must pass background check. Must present a neat and professional appearance. Work requires professional interactions with customers, public and co-workers. Works well with others, especially other server assistants, wait people, bartenders, cooks, supervisors, etc. Requires excellent ability interpersonal and communication skills.DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
The primary responsibility of the Host/Hostess is to ensure guests are cheerfully greeted, whether in person or on the phone, and to seat arriving guests in a timely manner. They also serve as the restaurant's first and last impression and must make sure guests thoroughly enjoy their dining experience. ESSENTIAL JOB FUNCTIONS: (includes but is not limited to the following) Must demonstrate pride, attention to detail and have knowledge in all aspects of restaurant (i.e. menu items, food prep, service standards, bar concept, etc.) Follows all applicable safety procedures Follows all standard operating procedures Perform other related duties as assigned and requested. Manages reservation function by using existing reservation system, receiving and recording reservations, calling guests to confirm reservations, verifying special requests, and mentioning specials or promotions to guests. Before the shift, communicates reservations and anticipated business levels to Chef and Management. Coordinates with Lead Host in booking and arranging any and all large parties. Before the shift, communicates with Chef for all special needs and requests of all guests, especially 7 Stars and Diamond guests. (i.e. Special celebrations) Communicates guests' comps and any comping issues with Casino Hosts before and during the shift. Ensures menus are cleaned on a daily basis and communicates any menu maintenance issues with Management. Monitors cleanliness and organization of host podium and surrounding entrance area. Shows guests to their table, provides menus and initial introduction. Ensures fair distribution of tables by serving as the primary coordinator between the server staff and the door staff. Oversees, stocks and maintains retail area for Gordon Ramsay merchandise. Assists other Hosts in accordance with the Host job description. Is at all times appropriately groomed and wears the uniform provided Work requires schedule flexibility which may include nights, weekends, holidays, and overtime as needed.PERFORMANCE REQUIREMENTS: (knowledge, skills, and abilities) Ability to read, write and understand English. Ability to communicate effectively and establish and maintain effective working relationships with guests, staff and management. Maintains excellent organization of reservations Ability to remember and use guests' names when greeting regular customers Knowledge, understanding and compliance of policies and procedures, service expectations, job descriptions, daily memorandums, chemical labels and other instructions. Promotes casino events, property services and promotional campaigns Must be able to work individually and as part of a team in collaboration with others Meets attendance guidelines of the job and adhering to regulatory, departmental and company policies.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Ability to work from a standing and walking position for extended periods of time. Ability to perform reaching and stooping motions repeatedly. Visual ability needed to accurately provide guest service Ability to work at a fast pace, high volume environment involving constant public interaction. Shifts may vary based on business needs. Must be able to work any day of the week and any shift, including holidays and weekends. Must be able to handle intoxicated guests in a professional manner and according to policy. Must be able to bend, twist, turn, push and pull, as well as lift and carry above/below the shoulders a minimum of 50 lbs. QUALIFICATIONS: Previous host/hostess experience preferred. Previous experience with restaurant reservation system and/or Open Table preferred. Must be 18 years of age. High School Diploma or equivalent required. Must obtain a Food Handlers certificate from County Health Department. Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business. Must pass background check. Must present a neat and professional appearance. Work requires professional interactions with customers, public and co-workers. Requires excellent ability interpersonal and communication skills. Works well with others, especially other server assistants, wait people, bartenders, cooks, supervisors, etc. DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Mar 01, 2024
Full time
The primary responsibility of the Host/Hostess is to ensure guests are cheerfully greeted, whether in person or on the phone, and to seat arriving guests in a timely manner. They also serve as the restaurant's first and last impression and must make sure guests thoroughly enjoy their dining experience. ESSENTIAL JOB FUNCTIONS: (includes but is not limited to the following) Must demonstrate pride, attention to detail and have knowledge in all aspects of restaurant (i.e. menu items, food prep, service standards, bar concept, etc.) Follows all applicable safety procedures Follows all standard operating procedures Perform other related duties as assigned and requested. Manages reservation function by using existing reservation system, receiving and recording reservations, calling guests to confirm reservations, verifying special requests, and mentioning specials or promotions to guests. Before the shift, communicates reservations and anticipated business levels to Chef and Management. Coordinates with Lead Host in booking and arranging any and all large parties. Before the shift, communicates with Chef for all special needs and requests of all guests, especially 7 Stars and Diamond guests. (i.e. Special celebrations) Communicates guests' comps and any comping issues with Casino Hosts before and during the shift. Ensures menus are cleaned on a daily basis and communicates any menu maintenance issues with Management. Monitors cleanliness and organization of host podium and surrounding entrance area. Shows guests to their table, provides menus and initial introduction. Ensures fair distribution of tables by serving as the primary coordinator between the server staff and the door staff. Oversees, stocks and maintains retail area for Gordon Ramsay merchandise. Assists other Hosts in accordance with the Host job description. Is at all times appropriately groomed and wears the uniform provided Work requires schedule flexibility which may include nights, weekends, holidays, and overtime as needed.PERFORMANCE REQUIREMENTS: (knowledge, skills, and abilities) Ability to read, write and understand English. Ability to communicate effectively and establish and maintain effective working relationships with guests, staff and management. Maintains excellent organization of reservations Ability to remember and use guests' names when greeting regular customers Knowledge, understanding and compliance of policies and procedures, service expectations, job descriptions, daily memorandums, chemical labels and other instructions. Promotes casino events, property services and promotional campaigns Must be able to work individually and as part of a team in collaboration with others Meets attendance guidelines of the job and adhering to regulatory, departmental and company policies.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Ability to work from a standing and walking position for extended periods of time. Ability to perform reaching and stooping motions repeatedly. Visual ability needed to accurately provide guest service Ability to work at a fast pace, high volume environment involving constant public interaction. Shifts may vary based on business needs. Must be able to work any day of the week and any shift, including holidays and weekends. Must be able to handle intoxicated guests in a professional manner and according to policy. Must be able to bend, twist, turn, push and pull, as well as lift and carry above/below the shoulders a minimum of 50 lbs. QUALIFICATIONS: Previous host/hostess experience preferred. Previous experience with restaurant reservation system and/or Open Table preferred. Must be 18 years of age. High School Diploma or equivalent required. Must obtain a Food Handlers certificate from County Health Department. Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business. Must pass background check. Must present a neat and professional appearance. Work requires professional interactions with customers, public and co-workers. Requires excellent ability interpersonal and communication skills. Works well with others, especially other server assistants, wait people, bartenders, cooks, supervisors, etc. DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Maintaining cleanliness and order of the dining room, deck, and lounge • Bussing tables in a timely and efficient manner • Resetting tables in a uniformly and clean manner • When wiping down tables make sure to bring one wet and one dry rag. It's not a pleasant dining experience sitting at a wet table. • Providing water service to guests upon arrival of tables and during the guest dining experience • Assisting all team members of the restaurant- including hostesses, bartenders, servers, managers, and kitchen members • Making sure Ice Bins & Sani-bottles are filled and maintained throughout shift • Unloading dishes in a uniformly organized manner into the dish tank Job Types: (Seasonal) Full-time and Part-time Restaurant experience a plus however we will train the right people Wages $3.93 to $6.00 plus tips
Mar 25, 2024
Full time
Maintaining cleanliness and order of the dining room, deck, and lounge • Bussing tables in a timely and efficient manner • Resetting tables in a uniformly and clean manner • When wiping down tables make sure to bring one wet and one dry rag. It's not a pleasant dining experience sitting at a wet table. • Providing water service to guests upon arrival of tables and during the guest dining experience • Assisting all team members of the restaurant- including hostesses, bartenders, servers, managers, and kitchen members • Making sure Ice Bins & Sani-bottles are filled and maintained throughout shift • Unloading dishes in a uniformly organized manner into the dish tank Job Types: (Seasonal) Full-time and Part-time Restaurant experience a plus however we will train the right people Wages $3.93 to $6.00 plus tips
Our casual, full-service restaurant seeks a friendly, upbeat Hostess to work variable shifts, including weekends. The ideal candidate should be willing to fill in as needed for busboys, servers and bartenders to keep up with busy shifts. Some back-of-house assistance might be needed, such as inspecting/cleaning restrooms. If you love the restaurant business and genuinely enjoy people, we need to hear from you. Hostess responsibilities and duties Greet customers as soon as they walk through the door Provide patrons with accurate wait time estimates during busy periods Maintain a neat, organized front-of-house environment Seat guests and take initial drink orders as needed to ensure ideal speed of service Assist with opening/closing tasks and side work as needed Learn food and beverage menu Rotate seating between different stations to ensure even workloads for waitstaff Requirements: Hostess qualifications and skills High school diploma/GED preferred but not required Flexible schedule, particularly for weekend/evening shifts 1+ years customer service experience, preferably in the hospitality industry Ability to work 6+ hours on your feet at a time Advanced time management experience Friendly, open disposition Team player who looks for ways to help out other employees whenever needed Willingness to work holidays Benefits: Human Resources Department Beth Ann Horn w c Payroll Administration Pay date is on Tuesday Pay is bi-weekly Pay checks can be print or direct deposit. Direct deposit can be changed at your convenience, just contact Beth Ann. If you have government assistance forms, loan application forms, anything that needs to be completed by your employer, contact Beth Ann, and this can be completed typically within 5-10 minutes. Employee Benefits Health Insurance (30+ hours/week average - eligible 60 - 90 days after date of hire) Mister B's is committed to every one of our employee's individual needs. We provide setup, compensation, and payroll deduction while allowing the employee to choose a plan that best suits his/her needs. Open Enrollment will be around November through December for the following year. Dental Insurance (30+ hours/week average) Vision Insurance (30+ hours/week average) Retirement: 401(k) and Roth IRA (20+ hours/week average) after 1 year of employment Profit Sharing (20+ hours/week average) after 1 year of employment Life insurance - voluntary/supplemental (30+ hours/week average) Accident Insurance - voluntary/supplemental (30+ hours/week average) Cancer Insurance - voluntary/supplemental (30+ hours/week average) Critical Illness Insurance - voluntary/supplemental (30+ hours/week average) Workplace perks such as flexible work schedules, discounts on food, free non-alcoholic drinks, fun atmosphere Paid time off: sick days and vacation days (management staff only) Employee Relations Workers Compensation Complaints - harassment, sexual harassment, discrimination, etc. Evaluations Conflict resolution
Mar 19, 2024
Full time
Our casual, full-service restaurant seeks a friendly, upbeat Hostess to work variable shifts, including weekends. The ideal candidate should be willing to fill in as needed for busboys, servers and bartenders to keep up with busy shifts. Some back-of-house assistance might be needed, such as inspecting/cleaning restrooms. If you love the restaurant business and genuinely enjoy people, we need to hear from you. Hostess responsibilities and duties Greet customers as soon as they walk through the door Provide patrons with accurate wait time estimates during busy periods Maintain a neat, organized front-of-house environment Seat guests and take initial drink orders as needed to ensure ideal speed of service Assist with opening/closing tasks and side work as needed Learn food and beverage menu Rotate seating between different stations to ensure even workloads for waitstaff Requirements: Hostess qualifications and skills High school diploma/GED preferred but not required Flexible schedule, particularly for weekend/evening shifts 1+ years customer service experience, preferably in the hospitality industry Ability to work 6+ hours on your feet at a time Advanced time management experience Friendly, open disposition Team player who looks for ways to help out other employees whenever needed Willingness to work holidays Benefits: Human Resources Department Beth Ann Horn w c Payroll Administration Pay date is on Tuesday Pay is bi-weekly Pay checks can be print or direct deposit. Direct deposit can be changed at your convenience, just contact Beth Ann. If you have government assistance forms, loan application forms, anything that needs to be completed by your employer, contact Beth Ann, and this can be completed typically within 5-10 minutes. Employee Benefits Health Insurance (30+ hours/week average - eligible 60 - 90 days after date of hire) Mister B's is committed to every one of our employee's individual needs. We provide setup, compensation, and payroll deduction while allowing the employee to choose a plan that best suits his/her needs. Open Enrollment will be around November through December for the following year. Dental Insurance (30+ hours/week average) Vision Insurance (30+ hours/week average) Retirement: 401(k) and Roth IRA (20+ hours/week average) after 1 year of employment Profit Sharing (20+ hours/week average) after 1 year of employment Life insurance - voluntary/supplemental (30+ hours/week average) Accident Insurance - voluntary/supplemental (30+ hours/week average) Cancer Insurance - voluntary/supplemental (30+ hours/week average) Critical Illness Insurance - voluntary/supplemental (30+ hours/week average) Workplace perks such as flexible work schedules, discounts on food, free non-alcoholic drinks, fun atmosphere Paid time off: sick days and vacation days (management staff only) Employee Relations Workers Compensation Complaints - harassment, sexual harassment, discrimination, etc. Evaluations Conflict resolution
Our casual, full-service restaurant seeks a friendly, upbeat Hostess to work variable shifts, including weekends. The ideal candidate should be willing to fill in as needed for busboys, servers and bartenders to keep up with busy shifts. Some back-of-house assistance might be needed, such as inspecting/cleaning restrooms. If you love the restaurant business and genuinely enjoy people, we need to hear from you. Hostess responsibilities and duties Greet customers as soon as they walk through the door Provide patrons with accurate wait time estimates during busy periods Maintain a neat, organized front-of-house environment Seat guests and take initial drink orders as needed to ensure ideal speed of service Assist with opening/closing tasks and side work as needed Learn food and beverage menu Rotate seating between different stations to ensure even workloads for waitstaff Requirements: Hostess qualifications and skills High school diploma/GED preferred but not required Flexible schedule, particularly for weekend/evening shifts 1+ years customer service experience, preferably in the hospitality industry Ability to work 6+ hours on your feet at a time Advanced time management experience Friendly, open disposition Team player who looks for ways to help out other employees whenever needed Willingness to work holidays Benefits: Human Resources Department Beth Ann Horn w c Payroll Administration Pay date is on Tuesday Pay is bi-weekly Pay checks can be print or direct deposit. Direct deposit can be changed at your convenience, just contact Beth Ann. If you have government assistance forms, loan application forms, anything that needs to be completed by your employer, contact Beth Ann, and this can be completed typically within 5-10 minutes. Employee Benefits Health Insurance (30+ hours/week average - eligible 60 - 90 days after date of hire) Mister B's is committed to every one of our employee's individual needs. We provide setup, compensation, and payroll deduction while allowing the employee to choose a plan that best suits his/her needs. Open Enrollment will be around November through December for the following year. Dental Insurance (30+ hours/week average) Vision Insurance (30+ hours/week average) Retirement: 401(k) and Roth IRA (20+ hours/week average) after 1 year of employment Profit Sharing (20+ hours/week average) after 1 year of employment Life insurance - voluntary/supplemental (30+ hours/week average) Accident Insurance - voluntary/supplemental (30+ hours/week average) Cancer Insurance - voluntary/supplemental (30+ hours/week average) Critical Illness Insurance - voluntary/supplemental (30+ hours/week average) Workplace perks such as flexible work schedules, discounts on food, free non-alcoholic drinks, fun atmosphere Paid time off: sick days and vacation days (management staff only) Employee Relations Workers Compensation Complaints - harassment, sexual harassment, discrimination, etc. Evaluations Conflict resolution
Mar 19, 2024
Full time
Our casual, full-service restaurant seeks a friendly, upbeat Hostess to work variable shifts, including weekends. The ideal candidate should be willing to fill in as needed for busboys, servers and bartenders to keep up with busy shifts. Some back-of-house assistance might be needed, such as inspecting/cleaning restrooms. If you love the restaurant business and genuinely enjoy people, we need to hear from you. Hostess responsibilities and duties Greet customers as soon as they walk through the door Provide patrons with accurate wait time estimates during busy periods Maintain a neat, organized front-of-house environment Seat guests and take initial drink orders as needed to ensure ideal speed of service Assist with opening/closing tasks and side work as needed Learn food and beverage menu Rotate seating between different stations to ensure even workloads for waitstaff Requirements: Hostess qualifications and skills High school diploma/GED preferred but not required Flexible schedule, particularly for weekend/evening shifts 1+ years customer service experience, preferably in the hospitality industry Ability to work 6+ hours on your feet at a time Advanced time management experience Friendly, open disposition Team player who looks for ways to help out other employees whenever needed Willingness to work holidays Benefits: Human Resources Department Beth Ann Horn w c Payroll Administration Pay date is on Tuesday Pay is bi-weekly Pay checks can be print or direct deposit. Direct deposit can be changed at your convenience, just contact Beth Ann. If you have government assistance forms, loan application forms, anything that needs to be completed by your employer, contact Beth Ann, and this can be completed typically within 5-10 minutes. Employee Benefits Health Insurance (30+ hours/week average - eligible 60 - 90 days after date of hire) Mister B's is committed to every one of our employee's individual needs. We provide setup, compensation, and payroll deduction while allowing the employee to choose a plan that best suits his/her needs. Open Enrollment will be around November through December for the following year. Dental Insurance (30+ hours/week average) Vision Insurance (30+ hours/week average) Retirement: 401(k) and Roth IRA (20+ hours/week average) after 1 year of employment Profit Sharing (20+ hours/week average) after 1 year of employment Life insurance - voluntary/supplemental (30+ hours/week average) Accident Insurance - voluntary/supplemental (30+ hours/week average) Cancer Insurance - voluntary/supplemental (30+ hours/week average) Critical Illness Insurance - voluntary/supplemental (30+ hours/week average) Workplace perks such as flexible work schedules, discounts on food, free non-alcoholic drinks, fun atmosphere Paid time off: sick days and vacation days (management staff only) Employee Relations Workers Compensation Complaints - harassment, sexual harassment, discrimination, etc. Evaluations Conflict resolution
Our Hosts are responsible for the initial greeting and seating of Guests, answering phones, taking reservations, maintaining an accurate wait when necessary and bidding farewell to all Guests. They are the first and last impression of Maggiano's to our Guests. What do you think? Sound like your cup of espresso? Around here we say our purpose is to bring people together to celebrate the love of family and friends. If it sounds like we have our own way of looking at the world, you're right! We call it The Maggiano's Way, and it means odds are you get us and we want to meet you now! We're The Original Originator Once upon a long time ago, going out to eat meant either a fancy, pricey, fussy restaurant, or a fast food drive-thru meal handed to you in a greasy paper sack. Our namesake, Norman Brinker, changed all that by pioneering the idea of "casual dining". And he knew an original when he found it. Guests in Chicago knew Maggiano's Little Italy was special when we opened our doors on the corner of Clark and Grand. Today, thousands of restaurants later, Brinker International is the name behind good food, good times and great places to work. And Maggiano's is our own little slice of Italian American tradition come to life! Tony Soprano would be so proud. Working With Us Comes With An Extra Helping Of Helping Out Half the fun of making it in life is being able to share it. So part of our way of life is helping make the dreams of others come true, through the special events we host and special memories we help create. We've hosted our fair share of weddings, bar/bat mitzvahs, birthdays and baby showers. There's nothing better than helping create lasting memories in our restaurants and in our community. It's one of the reasons we support the Make-A-Wish Foundation, making wishes come true for kids with life threatening medical conditions. On the local level, we support the North Texas Food Bank, and because we also have a heart for our own, making small contributions to the Brinker Family Fund adds up in a big way and helps out our own in times of need. Biscotti Is Just A Hard Cookie, Until You Dip It In Espresso There's nothing better than enjoying life to the fullest, and every now again, we need a little indulgence for working so hard in this fast-paced world. We know we ask a lot of our people. Long days, lots of energetic service, staying upbeat, putting everyone else ahead of ourselves, hoisting heavy plates of Mom's Lasagna! So what's in it for you? We're glad you asked - Highly competitive earning opportunities Healthcare plans, including domestic partner benefits (based on length of service and number of hours worked per week) Career Opportunities and Development, including the potential of Global Training roles Tuition assistance (based on length of service and number of hours worked per week) Market Leading 401(k) Savings Plans with company match (based on age, length of service and number of hours worked per week) Rewards and recognition programs Discounts on items like mobile phones, travel, computers, and even autos! Dining discounts at Brinker owned brands Our Front of the House team welcomes our Guests into a slice of Italian Americana just like Grandma Nonna would have done. So, whether you're a Maitre D', Server, Foodrunner, Busser, Carry Out and Delivery Supervisor, Host/Hostess or a Bartender serving up drinks like the days of the Rat Pack, this team of fast-paced professionals welcome our Guests into our restaurants to break bread together and celebrate the richness of life. The number one goal of this team is to make our Guests feel special, and they are remarkable at what they do. Marinara sauce on your sleeve is just an added perk. Brinker International is proud to be an Equal Opportunity Employer, committed to workplace diversity, workplace working and workplace fun. The way we see it, life is short, so you might as well work happy.
Mar 18, 2024
Full time
Our Hosts are responsible for the initial greeting and seating of Guests, answering phones, taking reservations, maintaining an accurate wait when necessary and bidding farewell to all Guests. They are the first and last impression of Maggiano's to our Guests. What do you think? Sound like your cup of espresso? Around here we say our purpose is to bring people together to celebrate the love of family and friends. If it sounds like we have our own way of looking at the world, you're right! We call it The Maggiano's Way, and it means odds are you get us and we want to meet you now! We're The Original Originator Once upon a long time ago, going out to eat meant either a fancy, pricey, fussy restaurant, or a fast food drive-thru meal handed to you in a greasy paper sack. Our namesake, Norman Brinker, changed all that by pioneering the idea of "casual dining". And he knew an original when he found it. Guests in Chicago knew Maggiano's Little Italy was special when we opened our doors on the corner of Clark and Grand. Today, thousands of restaurants later, Brinker International is the name behind good food, good times and great places to work. And Maggiano's is our own little slice of Italian American tradition come to life! Tony Soprano would be so proud. Working With Us Comes With An Extra Helping Of Helping Out Half the fun of making it in life is being able to share it. So part of our way of life is helping make the dreams of others come true, through the special events we host and special memories we help create. We've hosted our fair share of weddings, bar/bat mitzvahs, birthdays and baby showers. There's nothing better than helping create lasting memories in our restaurants and in our community. It's one of the reasons we support the Make-A-Wish Foundation, making wishes come true for kids with life threatening medical conditions. On the local level, we support the North Texas Food Bank, and because we also have a heart for our own, making small contributions to the Brinker Family Fund adds up in a big way and helps out our own in times of need. Biscotti Is Just A Hard Cookie, Until You Dip It In Espresso There's nothing better than enjoying life to the fullest, and every now again, we need a little indulgence for working so hard in this fast-paced world. We know we ask a lot of our people. Long days, lots of energetic service, staying upbeat, putting everyone else ahead of ourselves, hoisting heavy plates of Mom's Lasagna! So what's in it for you? We're glad you asked - Highly competitive earning opportunities Healthcare plans, including domestic partner benefits (based on length of service and number of hours worked per week) Career Opportunities and Development, including the potential of Global Training roles Tuition assistance (based on length of service and number of hours worked per week) Market Leading 401(k) Savings Plans with company match (based on age, length of service and number of hours worked per week) Rewards and recognition programs Discounts on items like mobile phones, travel, computers, and even autos! Dining discounts at Brinker owned brands Our Front of the House team welcomes our Guests into a slice of Italian Americana just like Grandma Nonna would have done. So, whether you're a Maitre D', Server, Foodrunner, Busser, Carry Out and Delivery Supervisor, Host/Hostess or a Bartender serving up drinks like the days of the Rat Pack, this team of fast-paced professionals welcome our Guests into our restaurants to break bread together and celebrate the richness of life. The number one goal of this team is to make our Guests feel special, and they are remarkable at what they do. Marinara sauce on your sleeve is just an added perk. Brinker International is proud to be an Equal Opportunity Employer, committed to workplace diversity, workplace working and workplace fun. The way we see it, life is short, so you might as well work happy.
Description Primary Responsibilities Provides assistance to the service, bartending and host/hostess staff to help maintain the smooth operation of guest service in the restaurant. Specific Functions and Duties Busses tables and provides assistance to servers with guest needs (40% ). Interacts with all guests creating a friendly and upbeat atmosphere (15% ). Carries food and drinks to all areas of the restaurant throughout the entire shift (10% ). Provides refills of beverages to guest (5% ). Checks and ensures the overall cleanliness of the restrooms on a routine basis (5% ). Restocks bar items for bartenders, i.e., glasses, bar garnishes, ice, beer (5% ). Restocks service items for servers, i.e., glasses, ice (5% ). Empties trash cans when needed (5% ). Participates in rolling silverware (5% ). Completes assigned cleaning duties (5% ). BENEFITS Employee meals 1/2 off Closed Christmas and Thanksgiving MEC Ins 401K - ONLY IN ILLINOIS LOCATIONS (DOES NOT INCLUDE IOWA & WISCONSIN LOCATIONS) Flexible work schedule Vision insurance Dental insurance Online Universities College Scholarships Requirements Mobility required during the entire shift. Ability to wipe down table tops, table legs, pick up debris off of the floor and wipe down booth seats in all areas of the restaurant. Capable of using knives, slicing equipment, and other food preparation equipment. Transports glass racks and cases (such as a case of beer) up to 25 pounds up to 15 times a shift. Must be able to stand and exert fast-paced mobility for periods of up to four (4) hours in length and to lift, bend, and stoop. Must have the ability to frequently lift and carry bus tubs, trays, and other objects weighing 25 pounds or more. Company Information It all started in 1980 in Atlanta, Georgia Bill and TJ Palmer opened the restaurant that would later become Applebee's. We've grown up a lot since then, with almost 2,000 locations in the U.S. and around the world. Here you will always be welcome - for delicious food, in a neighborhood setting, with attentive service, at a great value.
Mar 14, 2024
Full time
Description Primary Responsibilities Provides assistance to the service, bartending and host/hostess staff to help maintain the smooth operation of guest service in the restaurant. Specific Functions and Duties Busses tables and provides assistance to servers with guest needs (40% ). Interacts with all guests creating a friendly and upbeat atmosphere (15% ). Carries food and drinks to all areas of the restaurant throughout the entire shift (10% ). Provides refills of beverages to guest (5% ). Checks and ensures the overall cleanliness of the restrooms on a routine basis (5% ). Restocks bar items for bartenders, i.e., glasses, bar garnishes, ice, beer (5% ). Restocks service items for servers, i.e., glasses, ice (5% ). Empties trash cans when needed (5% ). Participates in rolling silverware (5% ). Completes assigned cleaning duties (5% ). BENEFITS Employee meals 1/2 off Closed Christmas and Thanksgiving MEC Ins 401K - ONLY IN ILLINOIS LOCATIONS (DOES NOT INCLUDE IOWA & WISCONSIN LOCATIONS) Flexible work schedule Vision insurance Dental insurance Online Universities College Scholarships Requirements Mobility required during the entire shift. Ability to wipe down table tops, table legs, pick up debris off of the floor and wipe down booth seats in all areas of the restaurant. Capable of using knives, slicing equipment, and other food preparation equipment. Transports glass racks and cases (such as a case of beer) up to 25 pounds up to 15 times a shift. Must be able to stand and exert fast-paced mobility for periods of up to four (4) hours in length and to lift, bend, and stoop. Must have the ability to frequently lift and carry bus tubs, trays, and other objects weighing 25 pounds or more. Company Information It all started in 1980 in Atlanta, Georgia Bill and TJ Palmer opened the restaurant that would later become Applebee's. We've grown up a lot since then, with almost 2,000 locations in the U.S. and around the world. Here you will always be welcome - for delicious food, in a neighborhood setting, with attentive service, at a great value.
Our Bussers are responsible for assisting the service team in clearing and setting tables as well as ensuring all aspects of professional food service and Guest satisfaction are met. What do you think? Sound like your cup of espresso? Around here we say our purpose is to bring people together to celebrate the love of family and friends. If it sounds like we have our own way of looking at the world, you're right! We call it The Maggiano's Way, and it means odds are you get us and we want to meet you now! We're The Original Originator Once upon a long time ago, going out to eat meant either a fancy, pricey, fussy restaurant, or a fast food drive-thru meal handed to you in a greasy paper sack. Our namesake, Norman Brinker, changed all that by pioneering the idea of "casual dining". And he knew an original when he found it. Guests in Chicago knew Maggiano's Little Italy was special when we opened our doors on the corner of Clark and Grand. Today, thousands of restaurants later, Brinker International is the name behind good food, good times and great places to work. And Maggiano's is our own little slice of Italian American tradition come to life! Tony Soprano would be so proud. Working With Us Comes With An Extra Helping Of Helping Out Half the fun of making it in life is being able to share it. So part of our way of life is helping make the dreams of others come true, through the special events we host and special memories we help create. We've hosted our fair share of weddings, bar/bat mitzvahs, birthdays and baby showers. There's nothing better than helping create lasting memories in our restaurants and in our community. It's one of the reasons we support the Make-A-Wish Foundation, making wishes come true for kids with life threatening medical conditions. On the local level, we support the North Texas Food Bank, and because we also have a heart for our own, making small contributions to the Brinker Family Fund adds up in a big way and helps out our own in times of need. Biscotti Is Just A Hard Cookie, Until You Dip It In Espresso There's nothing better than enjoying life to the fullest, and every now again, we need a little indulgence for working so hard in this fast-paced world. We know we ask a lot of our people. Long days, lots of energetic service, staying upbeat, putting everyone else ahead of ourselves, hoisting heavy plates of Mom's Lasagna! So what's in it for you? We're glad you asked - Highly competitive earning opportunities Healthcare plans, including domestic partner benefits (based on length of service and number of hours worked per week) Career Opportunities and Development, including the potential of Global Training roles Tuition assistance (based on length of service and number of hours worked per week) Market Leading 401(k) Savings Plans with company match (based on age, length of service and number of hours worked per week) Rewards and recognition programs Discounts on items like mobile phones, travel, computers, and even autos! Dining discounts at Brinker owned brands Our Front of the House team welcomes our Guests into a slice of Italian Americana just like Grandma Nonna would have done. So, whether you're a Maitre D', Server, Foodrunner, Busser, Carry Out and Delivery Supervisor, Host/Hostess or a Bartender serving up drinks like the days of the Rat Pack, this team of fast-paced professionals welcome our Guests into our restaurants to break bread together and celebrate the richness of life. The number one goal of this team is to make our Guests feel special, and they are remarkable at what they do. Marinara sauce on your sleeve is just an added perk. Brinker International is proud to be an Equal Opportunity Employer, committed to workplace diversity, workplace working and workplace fun. The way we see it, life is short, so you might as well work happy.
Mar 12, 2024
Full time
Our Bussers are responsible for assisting the service team in clearing and setting tables as well as ensuring all aspects of professional food service and Guest satisfaction are met. What do you think? Sound like your cup of espresso? Around here we say our purpose is to bring people together to celebrate the love of family and friends. If it sounds like we have our own way of looking at the world, you're right! We call it The Maggiano's Way, and it means odds are you get us and we want to meet you now! We're The Original Originator Once upon a long time ago, going out to eat meant either a fancy, pricey, fussy restaurant, or a fast food drive-thru meal handed to you in a greasy paper sack. Our namesake, Norman Brinker, changed all that by pioneering the idea of "casual dining". And he knew an original when he found it. Guests in Chicago knew Maggiano's Little Italy was special when we opened our doors on the corner of Clark and Grand. Today, thousands of restaurants later, Brinker International is the name behind good food, good times and great places to work. And Maggiano's is our own little slice of Italian American tradition come to life! Tony Soprano would be so proud. Working With Us Comes With An Extra Helping Of Helping Out Half the fun of making it in life is being able to share it. So part of our way of life is helping make the dreams of others come true, through the special events we host and special memories we help create. We've hosted our fair share of weddings, bar/bat mitzvahs, birthdays and baby showers. There's nothing better than helping create lasting memories in our restaurants and in our community. It's one of the reasons we support the Make-A-Wish Foundation, making wishes come true for kids with life threatening medical conditions. On the local level, we support the North Texas Food Bank, and because we also have a heart for our own, making small contributions to the Brinker Family Fund adds up in a big way and helps out our own in times of need. Biscotti Is Just A Hard Cookie, Until You Dip It In Espresso There's nothing better than enjoying life to the fullest, and every now again, we need a little indulgence for working so hard in this fast-paced world. We know we ask a lot of our people. Long days, lots of energetic service, staying upbeat, putting everyone else ahead of ourselves, hoisting heavy plates of Mom's Lasagna! So what's in it for you? We're glad you asked - Highly competitive earning opportunities Healthcare plans, including domestic partner benefits (based on length of service and number of hours worked per week) Career Opportunities and Development, including the potential of Global Training roles Tuition assistance (based on length of service and number of hours worked per week) Market Leading 401(k) Savings Plans with company match (based on age, length of service and number of hours worked per week) Rewards and recognition programs Discounts on items like mobile phones, travel, computers, and even autos! Dining discounts at Brinker owned brands Our Front of the House team welcomes our Guests into a slice of Italian Americana just like Grandma Nonna would have done. So, whether you're a Maitre D', Server, Foodrunner, Busser, Carry Out and Delivery Supervisor, Host/Hostess or a Bartender serving up drinks like the days of the Rat Pack, this team of fast-paced professionals welcome our Guests into our restaurants to break bread together and celebrate the richness of life. The number one goal of this team is to make our Guests feel special, and they are remarkable at what they do. Marinara sauce on your sleeve is just an added perk. Brinker International is proud to be an Equal Opportunity Employer, committed to workplace diversity, workplace working and workplace fun. The way we see it, life is short, so you might as well work happy.