LNGA Consulting
79 N Raymond Ave, Pasadena, CA 91103, USA
Job Title: General Manager Chado Tea Room
Location: Pasadena
Compensation: $67-73k with performance-based bonus structure, partial benefits available.
Company: With their first location opening on West 3rd Street in 1990, Chado Tea Room remains one of the quintessential tea experiences in the Los Angeles area. With dedication, thoughtfulness, and an excellent team, Chado has grown to offer LA four locations all specializing in upscale tea service. With 300 canisters of internationally sourced luxury tea, Chado provides guests with more than a delicious memory, but that of a globally inspired look into the world of tea.
Position Overview: As the General Manager of Chado Tea Room Pasadena, you will be responsible for overseeing all aspects of the restaurant's operations including directional leadership, staff management, ensuring exceptional customer service, maintaining quality standards, and driving profitability. You will have an excellent team and a Director of Operations who will assist you in achieving operational excellence. This is a leadership role that requires strong organizational skills, a passion for the hospitality and tea industry, and the ability to lead a team and unique concept to success.
Key Responsibilities Include (but are not limited to):
Leadership and Team Management:
Provide strong leadership and guidance to the entire team, fostering a positive work environment and ensuring staff morale and motivation.
Oversee the hiring, training, scheduling, and performance management of all staff with quantifiable data and growth plans.
Conduct regular staff meetings to communicate goals, provide feedback, and address any issues or concerns.
Foster a culture of teamwork, collaboration, and continuous improvement.
Operations Management:
Ensure smooth day-to-day operations of the tearoom, including opening and closing procedures, inventory management, and cash handling.
Monitor and maintain quality standards for food preparation, safety and sanitation, presentation, and service, consistently exceeding customer expectations.
Implement and enforce health and safety regulations to create a safe and clean environment for both customers and staff.
Learn and become adept at managing all relevant software programs used within the business.
Ensure equipment maintenance is a priority and address any issues that may arise with diligence and haste.
Oversee event program including sales, scheduling, costing, and execution.
Customer Service:
Lead by example in delivering exceptional customer service, setting the standard for the team.
Respond promptly and professionally to customer feedback, resolving any issues or complaints to ensure customer satisfaction.
Continuously seek opportunities to improve the overall customer experience, striving to exceed guest expectations.
Showcase personable and engaging qualities as a conversationalist and understands the fundamentals of sales within a dining establishment.
Regularly demonstrate patience with the ability to keep calm in the face of distress.
Relies on the ability to multitask and prioritize a variety of tasks and responsibilities.
Financial Management:
Monitor and analyze financial performance indicators, such as sales trends, food and labor costs, and profitability, taking proactive measures to address any deviations from targets.
Implement effective cost-control measures without compromising quality or service.
Collaborate with the leadership team to develop strategies for increasing revenue and driving business growth.
Growth Mindset
Works towards improving and developing professional abilities through dedication and hard work.
View setbacks and challenges as learning opportunities and a chance to enhance their performance.
Show resilience and flexibility through a variety of changes and transitions.
Adherence to Policies and Regulations:
Ensure compliance with all relevant laws, regulations, and company policies.
Qualifications and Skills:
Previous experience of minimum 2 years in a leadership role in the hospitality industry.
Proven leadership and team management skills, with the ability to motivate and inspire a diverse workforce.
Strong organizational and multitasking abilities, with exceptional attention to detail.
Excellent communication and interpersonal skills, with the ability to build rapport with both staff and customers.
Sound financial acumen and the ability to analyze and interpret financial data.
Passion for the hospitality and tea industry and a commitment to delivering outstanding service.
Willingness to learn about tea-culture and industry trends with the ability to self educate and retain top tier knowledge.
Knowledge of health and safety regulations and best practices.
Flexibility to work evenings, weekends, and holidays as required.
Essential Functions and Abilities:
This position requires excellent communication skills including verbal and written competencies. The position also requires the ability to read, understand, and interpret general communications and business documents.
This position requires excellent math skills in addition to strong problem solving proficiencies.
Computer skills are required with the specific proficiency of using the internet and business tools like email and Microsoft Word, Excel, and some other software.
This position requires long periods of standing and can often require lifting of heavy supplies or materials.
The job description provided above does not encompass all duties and standards associated with the position. Incumbents will adhere to additional instructions and fulfill any related tasks as assigned by their supervisor, in accordance with company policies and management directives.
Chado Tea Room provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Mar 06, 2024
Full time
Job Title: General Manager Chado Tea Room
Location: Pasadena
Compensation: $67-73k with performance-based bonus structure, partial benefits available.
Company: With their first location opening on West 3rd Street in 1990, Chado Tea Room remains one of the quintessential tea experiences in the Los Angeles area. With dedication, thoughtfulness, and an excellent team, Chado has grown to offer LA four locations all specializing in upscale tea service. With 300 canisters of internationally sourced luxury tea, Chado provides guests with more than a delicious memory, but that of a globally inspired look into the world of tea.
Position Overview: As the General Manager of Chado Tea Room Pasadena, you will be responsible for overseeing all aspects of the restaurant's operations including directional leadership, staff management, ensuring exceptional customer service, maintaining quality standards, and driving profitability. You will have an excellent team and a Director of Operations who will assist you in achieving operational excellence. This is a leadership role that requires strong organizational skills, a passion for the hospitality and tea industry, and the ability to lead a team and unique concept to success.
Key Responsibilities Include (but are not limited to):
Leadership and Team Management:
Provide strong leadership and guidance to the entire team, fostering a positive work environment and ensuring staff morale and motivation.
Oversee the hiring, training, scheduling, and performance management of all staff with quantifiable data and growth plans.
Conduct regular staff meetings to communicate goals, provide feedback, and address any issues or concerns.
Foster a culture of teamwork, collaboration, and continuous improvement.
Operations Management:
Ensure smooth day-to-day operations of the tearoom, including opening and closing procedures, inventory management, and cash handling.
Monitor and maintain quality standards for food preparation, safety and sanitation, presentation, and service, consistently exceeding customer expectations.
Implement and enforce health and safety regulations to create a safe and clean environment for both customers and staff.
Learn and become adept at managing all relevant software programs used within the business.
Ensure equipment maintenance is a priority and address any issues that may arise with diligence and haste.
Oversee event program including sales, scheduling, costing, and execution.
Customer Service:
Lead by example in delivering exceptional customer service, setting the standard for the team.
Respond promptly and professionally to customer feedback, resolving any issues or complaints to ensure customer satisfaction.
Continuously seek opportunities to improve the overall customer experience, striving to exceed guest expectations.
Showcase personable and engaging qualities as a conversationalist and understands the fundamentals of sales within a dining establishment.
Regularly demonstrate patience with the ability to keep calm in the face of distress.
Relies on the ability to multitask and prioritize a variety of tasks and responsibilities.
Financial Management:
Monitor and analyze financial performance indicators, such as sales trends, food and labor costs, and profitability, taking proactive measures to address any deviations from targets.
Implement effective cost-control measures without compromising quality or service.
Collaborate with the leadership team to develop strategies for increasing revenue and driving business growth.
Growth Mindset
Works towards improving and developing professional abilities through dedication and hard work.
View setbacks and challenges as learning opportunities and a chance to enhance their performance.
Show resilience and flexibility through a variety of changes and transitions.
Adherence to Policies and Regulations:
Ensure compliance with all relevant laws, regulations, and company policies.
Qualifications and Skills:
Previous experience of minimum 2 years in a leadership role in the hospitality industry.
Proven leadership and team management skills, with the ability to motivate and inspire a diverse workforce.
Strong organizational and multitasking abilities, with exceptional attention to detail.
Excellent communication and interpersonal skills, with the ability to build rapport with both staff and customers.
Sound financial acumen and the ability to analyze and interpret financial data.
Passion for the hospitality and tea industry and a commitment to delivering outstanding service.
Willingness to learn about tea-culture and industry trends with the ability to self educate and retain top tier knowledge.
Knowledge of health and safety regulations and best practices.
Flexibility to work evenings, weekends, and holidays as required.
Essential Functions and Abilities:
This position requires excellent communication skills including verbal and written competencies. The position also requires the ability to read, understand, and interpret general communications and business documents.
This position requires excellent math skills in addition to strong problem solving proficiencies.
Computer skills are required with the specific proficiency of using the internet and business tools like email and Microsoft Word, Excel, and some other software.
This position requires long periods of standing and can often require lifting of heavy supplies or materials.
The job description provided above does not encompass all duties and standards associated with the position. Incumbents will adhere to additional instructions and fulfill any related tasks as assigned by their supervisor, in accordance with company policies and management directives.
Chado Tea Room provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Eau Claire Golf & Country Club is excited to announce the exceptional career opportunity of Dining Room Supervisor. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service. General Purpose Maintain dining service and quality standards for PCC membership. Assist Dining Room Manager with supervision of food and beverage operations. Duties and Responsibilities As necessary to operate the dining outlets and to meet Phoenix Country Club and Troon standards: Plan and conduct a daily pre-service meeting. Review reservations, create floor plan, assign sections to servers, arrange tables for reservations. Greet, show to tables, and present menus to arriving members and guests. Leads by example, while working directly alongside staff. Assist with training and managing all FOH staff to meet PCC standards. Assign and check daily server-side work. Visits tables, practices attentive listening and utilizes thoughtful problem-solving skills to resolve member and staff issues. Communicates to Dining Manager any issues regarding food quality and service. Qualifications and Requirements One year supervisory or management experience in full-service dining preferred. Maricopa County Food Handler's Card. Arizona "Title 4" Alcohol Service Card. Ability to work a flexible schedule including evenings and weekends. Basic computer skills and some familiarity with point-of-sale systems. Job Type Full Time
Mar 27, 2024
Full time
Eau Claire Golf & Country Club is excited to announce the exceptional career opportunity of Dining Room Supervisor. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service. General Purpose Maintain dining service and quality standards for PCC membership. Assist Dining Room Manager with supervision of food and beverage operations. Duties and Responsibilities As necessary to operate the dining outlets and to meet Phoenix Country Club and Troon standards: Plan and conduct a daily pre-service meeting. Review reservations, create floor plan, assign sections to servers, arrange tables for reservations. Greet, show to tables, and present menus to arriving members and guests. Leads by example, while working directly alongside staff. Assist with training and managing all FOH staff to meet PCC standards. Assign and check daily server-side work. Visits tables, practices attentive listening and utilizes thoughtful problem-solving skills to resolve member and staff issues. Communicates to Dining Manager any issues regarding food quality and service. Qualifications and Requirements One year supervisory or management experience in full-service dining preferred. Maricopa County Food Handler's Card. Arizona "Title 4" Alcohol Service Card. Ability to work a flexible schedule including evenings and weekends. Basic computer skills and some familiarity with point-of-sale systems. Job Type Full Time
The Opportunity Delaware North Parks and Resorts is hiring full-time Dining Room Supervisors to join our team at Tenaya Lodge At Yosemite in Fish Camp, California. If you thrive in a collaborative, fast-paced environment and take pride in delivering exceptional service to guests, apply to this Dining Room Supervisor position today. Pay $20.00 - $22.00 / hour Information on our comprehensive benefits package can be found at . Life at Tenaya at Yosemite Embark on a thrilling journey at Tenaya Lodge! Nestled near Yosemite National Park's entrance, our mountain resort promises a year-round playground for outdoor enthusiasts. Join our global team in an awe-inspiring location that inspires every day. Close proximity to outdoor attractions including Yosemite National Park, Bass Lake, Sierra National Forest Opportunity for outdoor activities including hiking, fishing, biking, rock climbing, camping, horseback riding, and much more! Perks at Tenaya at Yosemite Health, dental, and vision insurance 401k with company match Paid vacation days and holidays Paid parental bonding leave Tuition or professional certification reimbursement Weekly pay Free shift meal in our employee dining room Commuter bonus - $10/day for 35+ miles and $20/day for 50+ miles Employee discounts - 20% off food and beverage and 30% off retail Referral bonus - earn $200 for each eligible referral Training and development with opportunities for internal mobility and growth including the chance to work at our other locations nationwide Available for full-time, year-round team members Responsibilities Assign duties to scheduled dining room team members Perform service tasks, such as clearing tables, serving food and drinks, seating guests, and cashier duties when necessary Investigate and resolve situations regarding food quality, service, or accommodations Review work procedures and operational initiatives to improve service, performance, or safety Assist Restaurant Manager with team member trainings and compliance Monitor daily and hourly cleaning Manage labor and profit loss Ensure proper cash handling and tip record keeping for shift Operate company vehicles for transportation across the property as needed Qualifications A valid driver's license Minimum of 2 years' supervisory experience preferred Must be self-motivated, able to work without direct supervision, accept challenges, and embrace new opportunities Excellent communication skills, written and verbal Excellent customer service and employee relation skills California RBS certification is required Serve safe manager is certification Physical Requirements Ability to lift or carry 50 pounds. Ability to stand or walk 100% of the time. Possible exposure to secondhand smoke. Possible exposure to high volume of noise. Shift Details Evening shift Weekends Holidays Overtime as needed Who We Are Tenaya Lodge is a 4-diamond resort located just outside the south entrance to Yosemite National Park. Surrounded by beautiful trees and granite mountains, Tenaya Lodge is the perfect environment for outdoor enthusiasts with great hiking trails, waterfalls, rivers, and creeks to explore in and around Yosemite. We offer a variety of employee housing which includes meals, utilities, internet, and laundry. We also provide free mountain bike rental, weekly trips to Oakhurst, and employee discounts on lodging and services. For local candidates, we offer a commute incentive for all commutes over 50 miles one way. At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us. Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.
Mar 26, 2024
Full time
The Opportunity Delaware North Parks and Resorts is hiring full-time Dining Room Supervisors to join our team at Tenaya Lodge At Yosemite in Fish Camp, California. If you thrive in a collaborative, fast-paced environment and take pride in delivering exceptional service to guests, apply to this Dining Room Supervisor position today. Pay $20.00 - $22.00 / hour Information on our comprehensive benefits package can be found at . Life at Tenaya at Yosemite Embark on a thrilling journey at Tenaya Lodge! Nestled near Yosemite National Park's entrance, our mountain resort promises a year-round playground for outdoor enthusiasts. Join our global team in an awe-inspiring location that inspires every day. Close proximity to outdoor attractions including Yosemite National Park, Bass Lake, Sierra National Forest Opportunity for outdoor activities including hiking, fishing, biking, rock climbing, camping, horseback riding, and much more! Perks at Tenaya at Yosemite Health, dental, and vision insurance 401k with company match Paid vacation days and holidays Paid parental bonding leave Tuition or professional certification reimbursement Weekly pay Free shift meal in our employee dining room Commuter bonus - $10/day for 35+ miles and $20/day for 50+ miles Employee discounts - 20% off food and beverage and 30% off retail Referral bonus - earn $200 for each eligible referral Training and development with opportunities for internal mobility and growth including the chance to work at our other locations nationwide Available for full-time, year-round team members Responsibilities Assign duties to scheduled dining room team members Perform service tasks, such as clearing tables, serving food and drinks, seating guests, and cashier duties when necessary Investigate and resolve situations regarding food quality, service, or accommodations Review work procedures and operational initiatives to improve service, performance, or safety Assist Restaurant Manager with team member trainings and compliance Monitor daily and hourly cleaning Manage labor and profit loss Ensure proper cash handling and tip record keeping for shift Operate company vehicles for transportation across the property as needed Qualifications A valid driver's license Minimum of 2 years' supervisory experience preferred Must be self-motivated, able to work without direct supervision, accept challenges, and embrace new opportunities Excellent communication skills, written and verbal Excellent customer service and employee relation skills California RBS certification is required Serve safe manager is certification Physical Requirements Ability to lift or carry 50 pounds. Ability to stand or walk 100% of the time. Possible exposure to secondhand smoke. Possible exposure to high volume of noise. Shift Details Evening shift Weekends Holidays Overtime as needed Who We Are Tenaya Lodge is a 4-diamond resort located just outside the south entrance to Yosemite National Park. Surrounded by beautiful trees and granite mountains, Tenaya Lodge is the perfect environment for outdoor enthusiasts with great hiking trails, waterfalls, rivers, and creeks to explore in and around Yosemite. We offer a variety of employee housing which includes meals, utilities, internet, and laundry. We also provide free mountain bike rental, weekly trips to Oakhurst, and employee discounts on lodging and services. For local candidates, we offer a commute incentive for all commutes over 50 miles one way. At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us. Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.
Come join a food service team that creates memorable, healthy dining experiences that are delivered with respect, quality service and a smile! Come find your passion for food again with Glendale Dining Services! Joining our team means working for a company that cares about YOU as much as we care about excellent food quality and those we serve. Glendale Dining Services is on the lookout for a Dining Room Supervisor to join our team. Under the general supervision of the Location Manager, the Dining Room Supervisor manages the day-to-day operation of the dining rooms and all dining experiences including room service, tray delivery and is responsible for ensuring guest satisfaction and the consistent delivery of high quality of service and hospitality to residents and their families, co-workers, vendors and all visitors. The Dining Room Supervisor will perform all the duties of Server in addition to duties specific to the position. The Dining Room Supervisor is a member of the leadership team and in that role performs administrative functions as well as assists in the development, implementation, monitoring and enforcement of protocols and procedures, training, and program development. Work today, get paid today! We've partnered with DailyPay, a voluntary benefit to offer employees access to their pay on their own schedule. Must Haves: Team oriented with positive attitude Good people skills Ability to work quickly and efficiently Multitasking and time management skills Reliable & Prompt Eager to learn through training Cool in fast paced kitchen setting Experience from restaurant, food service or hospitality industry is a plus but not necessary. WE OFFER HANDS ON TRAINING! Reliable Transportation Satisfyingly Complete a background check, drug screen, TB test, and physical We offer a competitive benefits program that includes Medical, Dental, Vision, FSA, ST/LT, Life, Paid Vacations, Personal Time, a 401(k) with a company match, training, and opportunities for growth! Plus - get one meal per shift on us! PLEASE NOTE: Glendale Dining Services is an Affirmative Action/Equal Employment Opportunity employer and participates in E-Verify. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, age, national origin, race/ethnicity, religion, gender identity, sexual orientation, protected veteran status, disability, or other protected group status.
Mar 24, 2024
Full time
Come join a food service team that creates memorable, healthy dining experiences that are delivered with respect, quality service and a smile! Come find your passion for food again with Glendale Dining Services! Joining our team means working for a company that cares about YOU as much as we care about excellent food quality and those we serve. Glendale Dining Services is on the lookout for a Dining Room Supervisor to join our team. Under the general supervision of the Location Manager, the Dining Room Supervisor manages the day-to-day operation of the dining rooms and all dining experiences including room service, tray delivery and is responsible for ensuring guest satisfaction and the consistent delivery of high quality of service and hospitality to residents and their families, co-workers, vendors and all visitors. The Dining Room Supervisor will perform all the duties of Server in addition to duties specific to the position. The Dining Room Supervisor is a member of the leadership team and in that role performs administrative functions as well as assists in the development, implementation, monitoring and enforcement of protocols and procedures, training, and program development. Work today, get paid today! We've partnered with DailyPay, a voluntary benefit to offer employees access to their pay on their own schedule. Must Haves: Team oriented with positive attitude Good people skills Ability to work quickly and efficiently Multitasking and time management skills Reliable & Prompt Eager to learn through training Cool in fast paced kitchen setting Experience from restaurant, food service or hospitality industry is a plus but not necessary. WE OFFER HANDS ON TRAINING! Reliable Transportation Satisfyingly Complete a background check, drug screen, TB test, and physical We offer a competitive benefits program that includes Medical, Dental, Vision, FSA, ST/LT, Life, Paid Vacations, Personal Time, a 401(k) with a company match, training, and opportunities for growth! Plus - get one meal per shift on us! PLEASE NOTE: Glendale Dining Services is an Affirmative Action/Equal Employment Opportunity employer and participates in E-Verify. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, age, national origin, race/ethnicity, religion, gender identity, sexual orientation, protected veteran status, disability, or other protected group status.
Job Summary: Manage the service of members and guest in the dining rooms. Supervise dining room staff; greet and seat guest; maintain order and cleanliness; assure that member satisfaction standards are consistently attained. Reports to : Assistant Manager Duties: Receives and greets members and guests. Suggests and describes available appetizers, entrees, daily specials, desserts, alcoholic beverages and wine to members and guests. Take food or drink orders when necessary. Coordinates food service between kitchen and service staff. Maintains all silver service ware items. Resolves member/ guest complaints and reports them to the Assistant Manager. Assures that all safety, accident and emergency policies and procedures are in place and consistently followed. Assumes that revenue control procedures are continually followed. Helps select, train, supervise and evaluate service staff. Inspects dining room to ensure proper maintenance, cleanliness, and safety. Provides layout and design recommendations to applicable managers. Suggests dining room decorations for special events. Manages member reservation system. Assist with service of food and beverages in outlets and for special functions when needed. Assures that all side work is accomplished and that all cleaning of equipment and storage areas pre-opening and closing is completed. Assist with table clearing and resetting as needed. Suggests when additional service supplies and small equipment are needed. Enforces established rules, regulations, expectations, and policies. May serve as opening or closing manager or MOD. Assists in dining room inventory assessments. Works with Assistant Manager in implementing a schedule for restaurant staff. Monitor monthly budget to ensure expectations are met. Assists Assistant Manager with monitoring and approving payroll. Any other duties assigned by the Clubhouse Manager or Assistant Manager.
Mar 21, 2024
Full time
Job Summary: Manage the service of members and guest in the dining rooms. Supervise dining room staff; greet and seat guest; maintain order and cleanliness; assure that member satisfaction standards are consistently attained. Reports to : Assistant Manager Duties: Receives and greets members and guests. Suggests and describes available appetizers, entrees, daily specials, desserts, alcoholic beverages and wine to members and guests. Take food or drink orders when necessary. Coordinates food service between kitchen and service staff. Maintains all silver service ware items. Resolves member/ guest complaints and reports them to the Assistant Manager. Assures that all safety, accident and emergency policies and procedures are in place and consistently followed. Assumes that revenue control procedures are continually followed. Helps select, train, supervise and evaluate service staff. Inspects dining room to ensure proper maintenance, cleanliness, and safety. Provides layout and design recommendations to applicable managers. Suggests dining room decorations for special events. Manages member reservation system. Assist with service of food and beverages in outlets and for special functions when needed. Assures that all side work is accomplished and that all cleaning of equipment and storage areas pre-opening and closing is completed. Assist with table clearing and resetting as needed. Suggests when additional service supplies and small equipment are needed. Enforces established rules, regulations, expectations, and policies. May serve as opening or closing manager or MOD. Assists in dining room inventory assessments. Works with Assistant Manager in implementing a schedule for restaurant staff. Monitor monthly budget to ensure expectations are met. Assists Assistant Manager with monitoring and approving payroll. Any other duties assigned by the Clubhouse Manager or Assistant Manager.
Job Summary: Manage the service of members and guest in the dining rooms. Supervise dining room staff; greet and seat guest; maintain order and cleanliness; assure that member satisfaction standards are consistently attained. Reports to : Assistant Manager Duties: Receives and greets members and guests. Suggests and describes available appetizers, entrees, daily specials, desserts, alcoholic beverages and wine to members and guests. Take food or drink orders when necessary. Coordinates food service between kitchen and service staff. Maintains all silver service ware items. Resolves member/ guest complaints and reports them to the Assistant Manager. Assures that all safety, accident and emergency policies and procedures are in place and consistently followed. Assumes that revenue control procedures are continually followed. Helps select, train, supervise and evaluate service staff. Inspects dining room to ensure proper maintenance, cleanliness, and safety. Provides layout and design recommendations to applicable managers. Suggests dining room decorations for special events. Manages member reservation system. Assist with service of food and beverages in outlets and for special functions when needed. Assures that all side work is accomplished and that all cleaning of equipment and storage areas pre-opening and closing is completed. Assist with table clearing and resetting as needed. Suggests when additional service supplies and small equipment are needed. Enforces established rules, regulations, expectations, and policies. May serve as opening or closing manager or MOD. Assists in dining room inventory assessments. Works with Assistant Manager in implementing a schedule for restaurant staff. Monitor monthly budget to ensure expectations are met. Assists Assistant Manager with monitoring and approving payroll. Any other duties assigned by the Clubhouse Manager or Assistant Manager.
Mar 21, 2024
Full time
Job Summary: Manage the service of members and guest in the dining rooms. Supervise dining room staff; greet and seat guest; maintain order and cleanliness; assure that member satisfaction standards are consistently attained. Reports to : Assistant Manager Duties: Receives and greets members and guests. Suggests and describes available appetizers, entrees, daily specials, desserts, alcoholic beverages and wine to members and guests. Take food or drink orders when necessary. Coordinates food service between kitchen and service staff. Maintains all silver service ware items. Resolves member/ guest complaints and reports them to the Assistant Manager. Assures that all safety, accident and emergency policies and procedures are in place and consistently followed. Assumes that revenue control procedures are continually followed. Helps select, train, supervise and evaluate service staff. Inspects dining room to ensure proper maintenance, cleanliness, and safety. Provides layout and design recommendations to applicable managers. Suggests dining room decorations for special events. Manages member reservation system. Assist with service of food and beverages in outlets and for special functions when needed. Assures that all side work is accomplished and that all cleaning of equipment and storage areas pre-opening and closing is completed. Assist with table clearing and resetting as needed. Suggests when additional service supplies and small equipment are needed. Enforces established rules, regulations, expectations, and policies. May serve as opening or closing manager or MOD. Assists in dining room inventory assessments. Works with Assistant Manager in implementing a schedule for restaurant staff. Monitor monthly budget to ensure expectations are met. Assists Assistant Manager with monitoring and approving payroll. Any other duties assigned by the Clubhouse Manager or Assistant Manager.
Room Service Shift Manager (req5309) Job Number: req5309 Job Title: Room Service Shift Manager Number of Openings: 1 Job/Employment Type: FT Country: USA State/Province: New York City: Niagara Falls Job Category: Culinary Career Level: Experienced Level of Education: High School Diploma/GED Years of Experience: 1-3 years Position Description The Room Service Shift Manager directs and controls the effective and efficient operation of Seneca Niagara Casino and Hotel's room service department on a shift basis. All duties are to be performed within the guidelines of the Seneca Gaming Corporation's policies and procedures, Internal Control Standards and objectives. Position Requirements Each position hasvarying minimum qualifications. In the absence of fully qualifiedcandidates, some requirements may be waived. Qualifications: Must demonstrate leadership, fairness, and sensibility to the customers and employees. Must possess ability to instill a sense of pride and personal responsibility in subordinate Education/Experience: Must be 18 years of age or older upon employment. High school diploma or equivalent required. Associate's degree or Bachelor's degree preferred. Minimum of two (2) years Food & Beverage supervisory experience, with one (1) year experience in upscale hotel environment preferred. Knowledge of hotel room service dining. Excellent interpersonal, customer service, communication, coaching, team building and problem solving skills required. Must be computer literate, including a working knowledge of all Microsoft Office applications as well as restaurant automated systems Language Skills and Reasoning Ability: Must possess excellent communication skills. Ability to write routine correspondence and to speak effectively to the public, employees and customers. Must have the ability to deal effectively and interact well with the customers, employees, and managers. "Be a role model." Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner. Physical Requirements and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately loud. When on the casino floor, the noise levels increase to loud. Must be able to work in an environment where smoking is permitted. Must be able to stand, walk, and move through all areas of the casino. Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees, and members of the business community in all situations. Other: Must be able to be approved for and maintain a valid Seneca Nation Key license. Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues. Work nights, weekends and holidays as required. Employment is contingent upon a favorable outcome of a background investigation and drug screening. Preference in filling vacancies is given to qualified members of the Seneca Nation of Indians or qualified Native American candidates in accordance with the Indian Preference Act (25 USC 472). The Seneca Nation of Indians and the Seneca Gaming Corporation are also committed to achieving full equal opportunity without discrimination based on race, religion, color, gender, national origin, politics, marital status, physical disability, age or sexual orientation.
Mar 18, 2024
Full time
Room Service Shift Manager (req5309) Job Number: req5309 Job Title: Room Service Shift Manager Number of Openings: 1 Job/Employment Type: FT Country: USA State/Province: New York City: Niagara Falls Job Category: Culinary Career Level: Experienced Level of Education: High School Diploma/GED Years of Experience: 1-3 years Position Description The Room Service Shift Manager directs and controls the effective and efficient operation of Seneca Niagara Casino and Hotel's room service department on a shift basis. All duties are to be performed within the guidelines of the Seneca Gaming Corporation's policies and procedures, Internal Control Standards and objectives. Position Requirements Each position hasvarying minimum qualifications. In the absence of fully qualifiedcandidates, some requirements may be waived. Qualifications: Must demonstrate leadership, fairness, and sensibility to the customers and employees. Must possess ability to instill a sense of pride and personal responsibility in subordinate Education/Experience: Must be 18 years of age or older upon employment. High school diploma or equivalent required. Associate's degree or Bachelor's degree preferred. Minimum of two (2) years Food & Beverage supervisory experience, with one (1) year experience in upscale hotel environment preferred. Knowledge of hotel room service dining. Excellent interpersonal, customer service, communication, coaching, team building and problem solving skills required. Must be computer literate, including a working knowledge of all Microsoft Office applications as well as restaurant automated systems Language Skills and Reasoning Ability: Must possess excellent communication skills. Ability to write routine correspondence and to speak effectively to the public, employees and customers. Must have the ability to deal effectively and interact well with the customers, employees, and managers. "Be a role model." Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner. Physical Requirements and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately loud. When on the casino floor, the noise levels increase to loud. Must be able to work in an environment where smoking is permitted. Must be able to stand, walk, and move through all areas of the casino. Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees, and members of the business community in all situations. Other: Must be able to be approved for and maintain a valid Seneca Nation Key license. Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues. Work nights, weekends and holidays as required. Employment is contingent upon a favorable outcome of a background investigation and drug screening. Preference in filling vacancies is given to qualified members of the Seneca Nation of Indians or qualified Native American candidates in accordance with the Indian Preference Act (25 USC 472). The Seneca Nation of Indians and the Seneca Gaming Corporation are also committed to achieving full equal opportunity without discrimination based on race, religion, color, gender, national origin, politics, marital status, physical disability, age or sexual orientation.
Job Description Time to step up your career! This is your moment to shine and lead the way for others too. We?re hiring a full-time Food Service Supervisors to join our passionate Employee Dining Room team. Alongside a managers who will help coordinate and lead operations, you?ll help oversee staff, collaborate with teammates, and help where needed. We can?t wait to see your growth, all while igniting your passion and pursuing what matters to you. About Denali National Park:? Doyon/Aramark Joint Venture is the Denali National Park Concessionaire. Open May to September, our guests come to take in the majesty of Mount Denali, the highest point in North America. Our operation manages the transportation, retail, guest service and food and beverage concessions with our client; Park Service. The park welcomes over half a million visitors per year. By road, the area is 5 hours from Anchorage and 2 hours from Fairbanks. Buses traverse the 90-mile road daily throughout the warm summer months, allowing people to hike, view wildlife, climb, and camp. Job Responsibilities ? Produce and maintain work schedules and may prepare production packets (Production sheets and recipes). ? Direct daily activities. ? Maintains food production that ensures the safety and quality of food according to policies, procedures, and department requirements. ? Ensure that food items are stored in a safe, organized, and hazard-free environment. ? Maintain all serving schedules; ensure that all food items are served per menu specifications in a safe and appropriate manner following Aramark policies and procedures. ? Maintain a sanitary department following health and safety codes and regulations. ? Maintain accurate inventory on a weekly basis. ? May prepare orders as needed to ensure accurate production for location. ? Supervise and evaluate employees; counsel; promote employee growth, efficiency, morale, and teamwork. ? Maintain a safe and hazard-free working environment. ? Train/mentor other food service workers. ? Maintain logs on all maintenance required on equipment within the department. ? Ensure all food safety/temperature logs are completed with appropriate corrective action, as necessary. ? Perform preventative maintenance checklist. ? Recommend replacement of existing equipment to meet needs of facility. ? Proficiency in multi-tasking. ? Perform other duties as requested by the Food Service Director or Manager whenever his/her skill and/or experience would be vital to initiate, coordinate, or complete any given program. ? Must fill in for absent employees at location, as necessary. ? Maintain knowledge of daily catering events and confirm they are prepared and delivered on time. ? Be able to work occasional night and weekend catered events. ? Attend food service meetings with staff. ? Maintain communication with staff (including office staff, e-mail, phone calls, inter-office mail, etc). ? May perform cashier duties as the need arises. ? Promote good public relations. ? Employee is responsible for knowing the environmental aspects and associated impacts of their job position. Job specific Environmental Aspects and Impacts will be communicated by Dept. Managers during EMS training. At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications ? Must read, write, and understand verbal instructions ? Must complete a sanitation course either before or during first year ? Must be knowledgeable in operating an efficient cost-effective program. ? Ability to perform basic arithmetic ? Maintain emotional control under stress ? Ability to resolve interpersonal situations ? Strong organizational skills Education About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook , Instagram and Twitter .
Mar 14, 2024
Full time
Job Description Time to step up your career! This is your moment to shine and lead the way for others too. We?re hiring a full-time Food Service Supervisors to join our passionate Employee Dining Room team. Alongside a managers who will help coordinate and lead operations, you?ll help oversee staff, collaborate with teammates, and help where needed. We can?t wait to see your growth, all while igniting your passion and pursuing what matters to you. About Denali National Park:? Doyon/Aramark Joint Venture is the Denali National Park Concessionaire. Open May to September, our guests come to take in the majesty of Mount Denali, the highest point in North America. Our operation manages the transportation, retail, guest service and food and beverage concessions with our client; Park Service. The park welcomes over half a million visitors per year. By road, the area is 5 hours from Anchorage and 2 hours from Fairbanks. Buses traverse the 90-mile road daily throughout the warm summer months, allowing people to hike, view wildlife, climb, and camp. Job Responsibilities ? Produce and maintain work schedules and may prepare production packets (Production sheets and recipes). ? Direct daily activities. ? Maintains food production that ensures the safety and quality of food according to policies, procedures, and department requirements. ? Ensure that food items are stored in a safe, organized, and hazard-free environment. ? Maintain all serving schedules; ensure that all food items are served per menu specifications in a safe and appropriate manner following Aramark policies and procedures. ? Maintain a sanitary department following health and safety codes and regulations. ? Maintain accurate inventory on a weekly basis. ? May prepare orders as needed to ensure accurate production for location. ? Supervise and evaluate employees; counsel; promote employee growth, efficiency, morale, and teamwork. ? Maintain a safe and hazard-free working environment. ? Train/mentor other food service workers. ? Maintain logs on all maintenance required on equipment within the department. ? Ensure all food safety/temperature logs are completed with appropriate corrective action, as necessary. ? Perform preventative maintenance checklist. ? Recommend replacement of existing equipment to meet needs of facility. ? Proficiency in multi-tasking. ? Perform other duties as requested by the Food Service Director or Manager whenever his/her skill and/or experience would be vital to initiate, coordinate, or complete any given program. ? Must fill in for absent employees at location, as necessary. ? Maintain knowledge of daily catering events and confirm they are prepared and delivered on time. ? Be able to work occasional night and weekend catered events. ? Attend food service meetings with staff. ? Maintain communication with staff (including office staff, e-mail, phone calls, inter-office mail, etc). ? May perform cashier duties as the need arises. ? Promote good public relations. ? Employee is responsible for knowing the environmental aspects and associated impacts of their job position. Job specific Environmental Aspects and Impacts will be communicated by Dept. Managers during EMS training. At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications ? Must read, write, and understand verbal instructions ? Must complete a sanitation course either before or during first year ? Must be knowledgeable in operating an efficient cost-effective program. ? Ability to perform basic arithmetic ? Maintain emotional control under stress ? Ability to resolve interpersonal situations ? Strong organizational skills Education About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook , Instagram and Twitter .
Lake of the Torches Resort & Casino
Lac Du Flambeau, Wisconsin
SUMMARY: The primary responsibility of this position is to supervise and manage the activities of the dining room department staff and assist in the management of all dining room department operations. DUTIES AND RESPONSIBILITIES: 1. Enforce performance standards, policies, and procedures as they relate to the operation, and monitor staff's service on the dining room floor. Ensure smooth and efficient operations on a continual basis. 2. Ensure the highest possible standards of guest service and employee relations are maintained and carried out in a fair and equitable manner. 3. Is responsible for assisting in the management and performance of the dining room staff including hiring, scheduling, performance reviews, disciplinary actions, payroll activities and training and development activities. 4. Ensures that dining room staff is providing exceptional guest service maintaining profitability of the Eagle's Nest and the overall profitability of the Lake of the Torches Resort Casino. 5. Assists in the monitoring of internal operations including daily operations, scheduling, management of policies and procedures and guest satisfaction. 6. Assigns daily activities and sections to dining room staff. 7. Responsible for reviewing and assigning staff to appropriate shifts on a daily and weekly basis to ensure adequate staffing coverage. 8. Trains and orients dining room staff to position responsibilities, department operating procedures and maintenance of hygiene and cleanliness guidelines 9. Computes guest check totals and completes cash handling on assigned Point of Sales System. 10. Works closely with the Eagle's Nest Operations Manager to analyze dining room performance and implements enhancements to maximize revenues and increase guest satisfaction. 11. Is responsible for participating in the development and adherence to the Eagle's Nest budget that may include staff and equipment forecasting. 12. Responsible for recommending and maintaining Eagle's Nest objectives, standards and policies and procedures for review by the Eagle's Nest Operations Manager. 13. Resolves associate interdepartmental or guest disputes in accordance with established policies and procedures and informs Eagle's Nest Operations Manager of issues and outcomes. 14. Performs other duties as assigned. SUPERVISORY RESPONSIBILITIES: Is responsible for the direct supervision of approximately eleven dining room associates. POSITION RELATIONSHIPS: Internal: Frequent contact with associates at all levels within all departments of the organization. External: Extensive contact with guests and visitors. Occasional contact with suppliers and sales representatives. EDUCATION: A high school education or equivalent is required. EXPERIENCE: A minimum of two years supervisory experience in a high volume, full service, quality dining environment is required. Prior customer service and cash handling experience is required. WORK ENVIRONMENT: 1. Work Conditions: The majority of responsibilities are performed within all areas of the restaurant with exposure to differentials in temperature. 2. Exposure to Hazards: Controlled exposure to high temperatures from cooking equipment and food preparation may occur. May be exposed to situations where spills, wet floors, secondhand smoke or guest/employee behaviors may create undesirable conditions. 3. Physical Requirements: Continual walking, bending, standing and lifting is required. KNOWLEDGE, SKILLS AND ABILITIES: Must possess excellent interpersonal, communication, delegation, problem solving and people management skills. Must be able to manage and maintain confidential and sensitive information with diplomacy and tact. Must maintain a professional demeanor in stressful situations as necessary. Experience with PC's and related software is preferred. LICENSE REQUIREMENTS: Must be able to be licensed by the Lac du Flambeau Tribal Gaming Commission. BEHAVIORS: The vision, goals and objectives of Lake of the Torches Resort Casino requires the Dining Room Supervisor to perform in both a professional and personable manner. The manner in which the employee relates to fellow employees, guests and visitors is considered parallel in importance to technical knowledge and ability. Respect and consideration given to the dignity of each guest, visitor and fellow employee is a requisite of successful job performance. OTHER: Must attend all mandatory meetings and participate in departmental training and development sessions. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by an individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities and skills. Management reserves the right to revise the position description and to require that other tasks be performed if or when the position changes.
Mar 14, 2024
Full time
SUMMARY: The primary responsibility of this position is to supervise and manage the activities of the dining room department staff and assist in the management of all dining room department operations. DUTIES AND RESPONSIBILITIES: 1. Enforce performance standards, policies, and procedures as they relate to the operation, and monitor staff's service on the dining room floor. Ensure smooth and efficient operations on a continual basis. 2. Ensure the highest possible standards of guest service and employee relations are maintained and carried out in a fair and equitable manner. 3. Is responsible for assisting in the management and performance of the dining room staff including hiring, scheduling, performance reviews, disciplinary actions, payroll activities and training and development activities. 4. Ensures that dining room staff is providing exceptional guest service maintaining profitability of the Eagle's Nest and the overall profitability of the Lake of the Torches Resort Casino. 5. Assists in the monitoring of internal operations including daily operations, scheduling, management of policies and procedures and guest satisfaction. 6. Assigns daily activities and sections to dining room staff. 7. Responsible for reviewing and assigning staff to appropriate shifts on a daily and weekly basis to ensure adequate staffing coverage. 8. Trains and orients dining room staff to position responsibilities, department operating procedures and maintenance of hygiene and cleanliness guidelines 9. Computes guest check totals and completes cash handling on assigned Point of Sales System. 10. Works closely with the Eagle's Nest Operations Manager to analyze dining room performance and implements enhancements to maximize revenues and increase guest satisfaction. 11. Is responsible for participating in the development and adherence to the Eagle's Nest budget that may include staff and equipment forecasting. 12. Responsible for recommending and maintaining Eagle's Nest objectives, standards and policies and procedures for review by the Eagle's Nest Operations Manager. 13. Resolves associate interdepartmental or guest disputes in accordance with established policies and procedures and informs Eagle's Nest Operations Manager of issues and outcomes. 14. Performs other duties as assigned. SUPERVISORY RESPONSIBILITIES: Is responsible for the direct supervision of approximately eleven dining room associates. POSITION RELATIONSHIPS: Internal: Frequent contact with associates at all levels within all departments of the organization. External: Extensive contact with guests and visitors. Occasional contact with suppliers and sales representatives. EDUCATION: A high school education or equivalent is required. EXPERIENCE: A minimum of two years supervisory experience in a high volume, full service, quality dining environment is required. Prior customer service and cash handling experience is required. WORK ENVIRONMENT: 1. Work Conditions: The majority of responsibilities are performed within all areas of the restaurant with exposure to differentials in temperature. 2. Exposure to Hazards: Controlled exposure to high temperatures from cooking equipment and food preparation may occur. May be exposed to situations where spills, wet floors, secondhand smoke or guest/employee behaviors may create undesirable conditions. 3. Physical Requirements: Continual walking, bending, standing and lifting is required. KNOWLEDGE, SKILLS AND ABILITIES: Must possess excellent interpersonal, communication, delegation, problem solving and people management skills. Must be able to manage and maintain confidential and sensitive information with diplomacy and tact. Must maintain a professional demeanor in stressful situations as necessary. Experience with PC's and related software is preferred. LICENSE REQUIREMENTS: Must be able to be licensed by the Lac du Flambeau Tribal Gaming Commission. BEHAVIORS: The vision, goals and objectives of Lake of the Torches Resort Casino requires the Dining Room Supervisor to perform in both a professional and personable manner. The manner in which the employee relates to fellow employees, guests and visitors is considered parallel in importance to technical knowledge and ability. Respect and consideration given to the dignity of each guest, visitor and fellow employee is a requisite of successful job performance. OTHER: Must attend all mandatory meetings and participate in departmental training and development sessions. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by an individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities and skills. Management reserves the right to revise the position description and to require that other tasks be performed if or when the position changes.
Deaconess Abundant Life Communities
Concord, Massachusetts
We are a distinctive retirement community, offering Assisted Living, Residential and Long Term Care services to our residents. We are recognized for and take pride in providing exceptional care, compassion and quality of life both to our residents and our employees. Working at Newbury Court is a chance to make a difference in the life of our residents and support the best quality of life for them. We are seeking a Dining Room Lead to join us at Rivercrest, our skilled nursing community, alongside our Dining Services Team! The shifts would be Monday - Friday from 11a-7:30p. Must be fully vaccinated and boosted for COVID-19 The Dining Room Lead is responsible for assuring a dining experience that supports resident's individual needs while providing a warm, cheerful sense of acceptance and social belonging. Responsibilities include: While working on the unit : + Work closely with Dining Services Manager to plan and execute meal service + Maintain proper dining room set up + Serve meals with established portion control and temperature control procedures + Ensure meals are served on time and served efficiently + Interact daily with residents to assure satisfaction with meals. + Work closely with Rivercrest staff to enhance the dining service experience + Monitor appropriate checklists in support of the dining area and kitchenette cleanliness, readiness, standards + Handle all food and beverages in accordance with sanitary procedures and standards + Maintain inventory par levels for supplies and food in the Rivercrest kitchenette + Maintain the overall cleanliness and sanitization of dining and service areas + Update seating chart as needed + Work with the Program Director and Activities Director during all special functions + Being aware of residents special diets + Be knowledgeable to special needs + Ensure resident snacks are readily available under the direction of the Program Director + Conduct resident interviews for meal assessment and to ascertain likes and dislikes + Conduct monthly food committee meetings, follow up on comments and concerns, and retaining record of meetings and resolutions + Maintain pleasant dining atmosphere (i/e- music, lighting, opening blinds, etc) While working in the Main Kitchen : + Performs duties according to the cleaning schedule and uses good sanitation and safety procedures. + Completes all assigned tasks in a timely, efficient, safe and sanitary manner. + Must adhere to dress code and maintain a clean personal appearance and good personal hygiene. + Keep the work and resident areas free of hazardous objects that could result in falls or other injuries. + Report unsafe conditions to Executive Chef or other appropriate personnel. + Always conduct yourself in a manner that contributes to a safe and healthful environment for both residents and employees. + Takes food orders and serves meals to residents in the dining room. + Learns dining room serving techniques. + Assists in cold food prep, to include but not limited to pouring juices, preparing supplements, making sandwiches, etc. + Conduct business relationships with contractors, vendors, and the public in an ethical manner + Sets up the dining room per set up chart. + Learns the operation of the dishwasher and works in the dish room as needed. + Communicates problems with residents to supervisor. + Respect each resident's rights and conduct business relationships with residents in an ethical manner. + Attends in-service meetings and training classes. PHYSICAL REQUIREMENTS + Subject to extreme temperatures, burns, cuts, falls, and other hazards associated with kitchen work. + The majority of the day is spent standing and walking + Must be able to lift heavy and/or hot objects up to 40 pounds in weight. We offer a competitive benefits package including: + Medical, Dental and Vision insurance, starting Day 1 + Free Paid English Improvement Program taught by our Residents + Weekly pay! + 401(k) retirement plan with company match + Free use of campus fitness center and indoor pool! + Flexible paid time off plan for sick, vacation, and personal time + Free garage parking + Free Snacks on Tuesdays and Free Lunches on Fridays! + College Tuition Benefit reimbursement and scholarship programs + Employer sponsored Short Term Disability and Basic Life Insurance with additional voluntary coverage + Discounts at Verizon Wireless and more! To apply: Submit resume on-line: EOE Required SkillsRequired Experience
Mar 12, 2024
Full time
We are a distinctive retirement community, offering Assisted Living, Residential and Long Term Care services to our residents. We are recognized for and take pride in providing exceptional care, compassion and quality of life both to our residents and our employees. Working at Newbury Court is a chance to make a difference in the life of our residents and support the best quality of life for them. We are seeking a Dining Room Lead to join us at Rivercrest, our skilled nursing community, alongside our Dining Services Team! The shifts would be Monday - Friday from 11a-7:30p. Must be fully vaccinated and boosted for COVID-19 The Dining Room Lead is responsible for assuring a dining experience that supports resident's individual needs while providing a warm, cheerful sense of acceptance and social belonging. Responsibilities include: While working on the unit : + Work closely with Dining Services Manager to plan and execute meal service + Maintain proper dining room set up + Serve meals with established portion control and temperature control procedures + Ensure meals are served on time and served efficiently + Interact daily with residents to assure satisfaction with meals. + Work closely with Rivercrest staff to enhance the dining service experience + Monitor appropriate checklists in support of the dining area and kitchenette cleanliness, readiness, standards + Handle all food and beverages in accordance with sanitary procedures and standards + Maintain inventory par levels for supplies and food in the Rivercrest kitchenette + Maintain the overall cleanliness and sanitization of dining and service areas + Update seating chart as needed + Work with the Program Director and Activities Director during all special functions + Being aware of residents special diets + Be knowledgeable to special needs + Ensure resident snacks are readily available under the direction of the Program Director + Conduct resident interviews for meal assessment and to ascertain likes and dislikes + Conduct monthly food committee meetings, follow up on comments and concerns, and retaining record of meetings and resolutions + Maintain pleasant dining atmosphere (i/e- music, lighting, opening blinds, etc) While working in the Main Kitchen : + Performs duties according to the cleaning schedule and uses good sanitation and safety procedures. + Completes all assigned tasks in a timely, efficient, safe and sanitary manner. + Must adhere to dress code and maintain a clean personal appearance and good personal hygiene. + Keep the work and resident areas free of hazardous objects that could result in falls or other injuries. + Report unsafe conditions to Executive Chef or other appropriate personnel. + Always conduct yourself in a manner that contributes to a safe and healthful environment for both residents and employees. + Takes food orders and serves meals to residents in the dining room. + Learns dining room serving techniques. + Assists in cold food prep, to include but not limited to pouring juices, preparing supplements, making sandwiches, etc. + Conduct business relationships with contractors, vendors, and the public in an ethical manner + Sets up the dining room per set up chart. + Learns the operation of the dishwasher and works in the dish room as needed. + Communicates problems with residents to supervisor. + Respect each resident's rights and conduct business relationships with residents in an ethical manner. + Attends in-service meetings and training classes. PHYSICAL REQUIREMENTS + Subject to extreme temperatures, burns, cuts, falls, and other hazards associated with kitchen work. + The majority of the day is spent standing and walking + Must be able to lift heavy and/or hot objects up to 40 pounds in weight. We offer a competitive benefits package including: + Medical, Dental and Vision insurance, starting Day 1 + Free Paid English Improvement Program taught by our Residents + Weekly pay! + 401(k) retirement plan with company match + Free use of campus fitness center and indoor pool! + Flexible paid time off plan for sick, vacation, and personal time + Free garage parking + Free Snacks on Tuesdays and Free Lunches on Fridays! + College Tuition Benefit reimbursement and scholarship programs + Employer sponsored Short Term Disability and Basic Life Insurance with additional voluntary coverage + Discounts at Verizon Wireless and more! To apply: Submit resume on-line: EOE Required SkillsRequired Experience
The Resort at Paws Up is America's premier luxury ranch resort. Set on a 37,000-acre ranch, Paws Up embodies the spirit of the American West. It's a family owned and award-winning destination that truly inspires. The role of the Shed Dining Manager is to ensure world class service in a high-volume outdoor setting at our Shed restaurant. Responsibilities will encompass all facets of the resort food and beverage at Shed but may include and not be limited to outside event venues, catered offerings, and special events. They must manage and maintain The Resort at Paws Up standards of service as well as seeking opportunities to enhance guest experience, while being fiscally responsible with our resources. The Primary Functions are: Responsible for all facets of Shed, including but not limited to; labor management, menu curation/training, bar service, purchasing, training, reporting and daily service Responsible for all staff scheduling according to volume of business; understand how to be flexible when necessary to meet labor expectations; ability to adjust daily operations to be in line with the budget Responsible for all employee relations to include accountability and documentation Aid in recruiting, hiring, and training and growing exceptional Food & Beverage team members; Plan and provide training and guidance daily, weekly, and monthly Know, understand and train others on operating systems such as the POS system, Open Table and others, as required Knowledgeable on all menu items including preparation, any allergens, and alternative preparations Work to continually improve guest dining satisfaction while maintaining the operating budget Improve service by communicating and assisting to understand and guest needs, providing guidance, feedback, and individual coaching when needed Submit future goals, operational improvements, and employee management to Director of Outlets Provide day-to-day guidance and oversight of Food & Beverage team members; actively promote, train, coach, and recognize performance Identify, address and document individual team member performance problems according to standard operating procedure Responsible for all inventories of china, glassware, silverware and all product for Shed Manage operations and ensures compliance with all Food & Beverage policies, sanitation, food standards and procedures Maintain flexible hours to accommodate guest and special event needs, due to the cyclical nature of the hospitality industry; Position requires full availability including evenings, weekends, holidays or as needed Maintain complete knowledge of and comply with all departmental policies/service procedures/standards. Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended. Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day. Always maintain positive guest relations. Resolve guest complaints, ensuring guest satisfaction. Be familiar with all resort services/features to respond to guest inquires accurately. Monitor and maintain cleanliness, sanitation and organization of assigned work areas. Maintain complete knowledge of: all liquor brands, beers and non-alcoholic selections available in the Restaurant. the particular characteristics and description of every wine/champagne by the glass and major wines on the wine list. designated glassware and garnishes for drinks. all menu items, preparation method/time, ingredients, sauces, portion size, garnishes, presentation and prices. daily menu specials, 86'd items. dining room layout, table/seat/station numbers, proper table set-ups, room capacity, hours of operation, price range and dress code. P.O.S. and manual system procedures. daily house count, arrivals/departures, V.I.P.'s. scheduled in-house group activities, locations and times. and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving. Assign work and side duties to staff. Communicate additions or changes to the assignments as they arise throughout the shift. Identify situations which compromise the department's standards and delegate these tasks. Monitor the preparation of station assignments. Conduct pre-shift meeting with staff and review all information pertinent to the day's business. Inspect grooming and attire of staff; rectify any deficiencies. Inspect table set-ups; check for cleanliness, and neatness; rectify deficiencies with respective employees. Monitor and assist Host(ess) in greeting and escorting guests to their tables. Ensure that tables are seated to best service the guests. Looking for Team Members with: Bachelor's Degree or similar work experience/training 3+ years' experience in Food & Beverage Management in a resort or fine dining setting TIPS certified Knowledge of world class hospitality and service management Knowledge of beer, wine, spirits & cocktails Proven ability to lead and manage a team Valid State Driver's License with two years of driving experience Team Members can look forward to: 401K (Discretionary) Medical, Dental, Vision Employee Assistance Program Complimentary Lunch Provided Referral Bonus (Get paid to recruit) Carpool reimbursement $5-$20/Day Employee Discounts on Merchandise PTO - 9 Floating Holidays and 15 Personal Opportunities for career development and advancement Life Insurance, Long Term and Short-Term Disability Check it out for yourself! The Resort at Paws Up provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Mar 10, 2024
Full time
The Resort at Paws Up is America's premier luxury ranch resort. Set on a 37,000-acre ranch, Paws Up embodies the spirit of the American West. It's a family owned and award-winning destination that truly inspires. The role of the Shed Dining Manager is to ensure world class service in a high-volume outdoor setting at our Shed restaurant. Responsibilities will encompass all facets of the resort food and beverage at Shed but may include and not be limited to outside event venues, catered offerings, and special events. They must manage and maintain The Resort at Paws Up standards of service as well as seeking opportunities to enhance guest experience, while being fiscally responsible with our resources. The Primary Functions are: Responsible for all facets of Shed, including but not limited to; labor management, menu curation/training, bar service, purchasing, training, reporting and daily service Responsible for all staff scheduling according to volume of business; understand how to be flexible when necessary to meet labor expectations; ability to adjust daily operations to be in line with the budget Responsible for all employee relations to include accountability and documentation Aid in recruiting, hiring, and training and growing exceptional Food & Beverage team members; Plan and provide training and guidance daily, weekly, and monthly Know, understand and train others on operating systems such as the POS system, Open Table and others, as required Knowledgeable on all menu items including preparation, any allergens, and alternative preparations Work to continually improve guest dining satisfaction while maintaining the operating budget Improve service by communicating and assisting to understand and guest needs, providing guidance, feedback, and individual coaching when needed Submit future goals, operational improvements, and employee management to Director of Outlets Provide day-to-day guidance and oversight of Food & Beverage team members; actively promote, train, coach, and recognize performance Identify, address and document individual team member performance problems according to standard operating procedure Responsible for all inventories of china, glassware, silverware and all product for Shed Manage operations and ensures compliance with all Food & Beverage policies, sanitation, food standards and procedures Maintain flexible hours to accommodate guest and special event needs, due to the cyclical nature of the hospitality industry; Position requires full availability including evenings, weekends, holidays or as needed Maintain complete knowledge of and comply with all departmental policies/service procedures/standards. Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended. Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day. Always maintain positive guest relations. Resolve guest complaints, ensuring guest satisfaction. Be familiar with all resort services/features to respond to guest inquires accurately. Monitor and maintain cleanliness, sanitation and organization of assigned work areas. Maintain complete knowledge of: all liquor brands, beers and non-alcoholic selections available in the Restaurant. the particular characteristics and description of every wine/champagne by the glass and major wines on the wine list. designated glassware and garnishes for drinks. all menu items, preparation method/time, ingredients, sauces, portion size, garnishes, presentation and prices. daily menu specials, 86'd items. dining room layout, table/seat/station numbers, proper table set-ups, room capacity, hours of operation, price range and dress code. P.O.S. and manual system procedures. daily house count, arrivals/departures, V.I.P.'s. scheduled in-house group activities, locations and times. and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving. Assign work and side duties to staff. Communicate additions or changes to the assignments as they arise throughout the shift. Identify situations which compromise the department's standards and delegate these tasks. Monitor the preparation of station assignments. Conduct pre-shift meeting with staff and review all information pertinent to the day's business. Inspect grooming and attire of staff; rectify any deficiencies. Inspect table set-ups; check for cleanliness, and neatness; rectify deficiencies with respective employees. Monitor and assist Host(ess) in greeting and escorting guests to their tables. Ensure that tables are seated to best service the guests. Looking for Team Members with: Bachelor's Degree or similar work experience/training 3+ years' experience in Food & Beverage Management in a resort or fine dining setting TIPS certified Knowledge of world class hospitality and service management Knowledge of beer, wine, spirits & cocktails Proven ability to lead and manage a team Valid State Driver's License with two years of driving experience Team Members can look forward to: 401K (Discretionary) Medical, Dental, Vision Employee Assistance Program Complimentary Lunch Provided Referral Bonus (Get paid to recruit) Carpool reimbursement $5-$20/Day Employee Discounts on Merchandise PTO - 9 Floating Holidays and 15 Personal Opportunities for career development and advancement Life Insurance, Long Term and Short-Term Disability Check it out for yourself! The Resort at Paws Up provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
JOB SUMMARY:To assist the Sr. Chef Tournant and Chef de Cuisine with the day to day running of the department and be responsible for the outlet and overall quality of products produced. ESSENTIAL JOB FUNCTIONS: Assume responsibilities in the absence of Chef de Cuisine and Senior Chef Tournant. Display professionalism by conducting oneself with responsibility, integrity, accountability and excellence. Run all aspects of daily BOH operations including but not limited to; managing staff schedules and station assignments, ordering and receiving product, preparing prep lists and instruction for the team, quality checking product during all stages of preparation, general oversight of production and service, conducting regular internal health and safety inspections, managing daily food cost and spend. Ensure quality food product and presentations. Ensure food is handled in a respectful manner and is processed and stored in accordance with SNHD regulation. Adhere to and enforce company policies and statutory requirements with regards to health and safety, sanitation, fire procedures and HACCP. Ensure safe and proper use of equipment. Ensure kitchen equipment is in good working order, address any equipment issues promptly. Maintain a high standard of cleanliness and sanitation in and around all culinary work areas. Teach and develop and give support to culinary team as needed. Hold team members accountable on a fair and consistent basis. Support and foster a caring work environment. Work with General Manager and front of house staff to ensure a positive guest experience. Maintain food cost, labor cost, supply cost, and other controllable expenses within budget guidelines. Minimize waste and spoilage by monitoring occupancy forecasts. Maintain high standards of appearance and good personal hygiene. Be willing to undertake additional duties and responsibilities of work outside the normal daily/weekly routine but within the overall scope of the position. EDUCATION AND EXPERIENCE: Minimum of 5 years of cooking experience required Bachelor's Degree preferred Culinary school or apprenticeship preferred Must have experience operating in a similar role for minimum of 1 year Experience working in a fast-paced, high volume environment Experience and proven track record within the 5-star framework of deluxe hotels or reputable free-standing restaurants OTHER MINIMUM QUALIFICATIONS: ServSafe Certified Knowledge, understanding, and compliance of policies and procedures, job descriptions, daily memorandums, statutory requirements regarding health and safety, sanitation, proper chemical usage, fire procedures, and HACCP Knowledge of all kitchen equipment operations Ability to read, write, and understand English Ability to perform basic/intermediate math skills Ability to establish and maintain an effective working relationship with management, staff, and guests License Certificate: Food Safety Employee Training required and Food Handler's Card PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Able to manage team of up to 100 managers and supervisors and 600 hourly employees Passionate approach to streamline operational procedures and increase productivity of department Excellent communication and administration skills Applies best industry best practices Ability to maintain and further develop the standards set by Caesars Entertainment Must possess a wealth of experience and in-depth knowledge of up-to date culinary trends Must demonstrate culinary creativity Emphasis on creative thinking, problem solving, and consistently well executed food product Must be aware of market trends and latest developments in international cuisine and pastry Knowledge of all kitchen equipment operations. Ability to establish and maintain an effective working relationship with management, staff, and guests Knowledge, understanding, and compliance of policies and procedures, job descriptions, daily memorandums, chemical labels, and other instructions Requires mobility. Ability to grasp, lift, move, or push goods on cart/truck weighing a maximum of 100 pounds Ability to work in confined spaces Sense of smell, taste, touch, and sound Eye/hand coordination and manual dexterity Ability to distinguish letters, symbols, and colors Normal vision and hearing range Requires mobility Must be able to work any shift and long hours when necessary DIRECTLY SUPERVISES (PLEASE LIST POSITION TITLES): Cooks Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Mar 06, 2024
Full time
JOB SUMMARY:To assist the Sr. Chef Tournant and Chef de Cuisine with the day to day running of the department and be responsible for the outlet and overall quality of products produced. ESSENTIAL JOB FUNCTIONS: Assume responsibilities in the absence of Chef de Cuisine and Senior Chef Tournant. Display professionalism by conducting oneself with responsibility, integrity, accountability and excellence. Run all aspects of daily BOH operations including but not limited to; managing staff schedules and station assignments, ordering and receiving product, preparing prep lists and instruction for the team, quality checking product during all stages of preparation, general oversight of production and service, conducting regular internal health and safety inspections, managing daily food cost and spend. Ensure quality food product and presentations. Ensure food is handled in a respectful manner and is processed and stored in accordance with SNHD regulation. Adhere to and enforce company policies and statutory requirements with regards to health and safety, sanitation, fire procedures and HACCP. Ensure safe and proper use of equipment. Ensure kitchen equipment is in good working order, address any equipment issues promptly. Maintain a high standard of cleanliness and sanitation in and around all culinary work areas. Teach and develop and give support to culinary team as needed. Hold team members accountable on a fair and consistent basis. Support and foster a caring work environment. Work with General Manager and front of house staff to ensure a positive guest experience. Maintain food cost, labor cost, supply cost, and other controllable expenses within budget guidelines. Minimize waste and spoilage by monitoring occupancy forecasts. Maintain high standards of appearance and good personal hygiene. Be willing to undertake additional duties and responsibilities of work outside the normal daily/weekly routine but within the overall scope of the position. EDUCATION AND EXPERIENCE: Minimum of 5 years of cooking experience required Bachelor's Degree preferred Culinary school or apprenticeship preferred Must have experience operating in a similar role for minimum of 1 year Experience working in a fast-paced, high volume environment Experience and proven track record within the 5-star framework of deluxe hotels or reputable free-standing restaurants OTHER MINIMUM QUALIFICATIONS: ServSafe Certified Knowledge, understanding, and compliance of policies and procedures, job descriptions, daily memorandums, statutory requirements regarding health and safety, sanitation, proper chemical usage, fire procedures, and HACCP Knowledge of all kitchen equipment operations Ability to read, write, and understand English Ability to perform basic/intermediate math skills Ability to establish and maintain an effective working relationship with management, staff, and guests License Certificate: Food Safety Employee Training required and Food Handler's Card PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Able to manage team of up to 100 managers and supervisors and 600 hourly employees Passionate approach to streamline operational procedures and increase productivity of department Excellent communication and administration skills Applies best industry best practices Ability to maintain and further develop the standards set by Caesars Entertainment Must possess a wealth of experience and in-depth knowledge of up-to date culinary trends Must demonstrate culinary creativity Emphasis on creative thinking, problem solving, and consistently well executed food product Must be aware of market trends and latest developments in international cuisine and pastry Knowledge of all kitchen equipment operations. Ability to establish and maintain an effective working relationship with management, staff, and guests Knowledge, understanding, and compliance of policies and procedures, job descriptions, daily memorandums, chemical labels, and other instructions Requires mobility. Ability to grasp, lift, move, or push goods on cart/truck weighing a maximum of 100 pounds Ability to work in confined spaces Sense of smell, taste, touch, and sound Eye/hand coordination and manual dexterity Ability to distinguish letters, symbols, and colors Normal vision and hearing range Requires mobility Must be able to work any shift and long hours when necessary DIRECTLY SUPERVISES (PLEASE LIST POSITION TITLES): Cooks Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
We are seeking a Restaurant Manager - Fantastic Benefits! to join our team! You will be responsible for providing customers with a memorable dining experience. New restaurant opening. 40-hour week available for Hourly Managers $60,000 - $65,000 base salary. Vacation PTO Extensive health/dental benefits Career Advancement Chef-driven concept seeking to hire an Operations FOH Manager to oversee dining room service Responsibilities: Supervise and coordinate all culinary activities Oversee guest services and resolve issues Ensure a high quality of ingredients and food preparation Train and manage kitchen personnel Create and adjust staff schedules to meet restaurant needs Adhere to all safety and sanitation regulations Qualifications: Previous experience in food service or other related fields Strong leadership qualities Ability to thrive in a fast-paced environment Excellent written and communication skills Strong attention to detail To learn more about the role please send your resume to Presented by Tom Bull with Gecko Hospitality Applications will be treated confidentially
Mar 28, 2024
We are seeking a Restaurant Manager - Fantastic Benefits! to join our team! You will be responsible for providing customers with a memorable dining experience. New restaurant opening. 40-hour week available for Hourly Managers $60,000 - $65,000 base salary. Vacation PTO Extensive health/dental benefits Career Advancement Chef-driven concept seeking to hire an Operations FOH Manager to oversee dining room service Responsibilities: Supervise and coordinate all culinary activities Oversee guest services and resolve issues Ensure a high quality of ingredients and food preparation Train and manage kitchen personnel Create and adjust staff schedules to meet restaurant needs Adhere to all safety and sanitation regulations Qualifications: Previous experience in food service or other related fields Strong leadership qualities Ability to thrive in a fast-paced environment Excellent written and communication skills Strong attention to detail To learn more about the role please send your resume to Presented by Tom Bull with Gecko Hospitality Applications will be treated confidentially
The Food & Beverage Manager is responsible for all aspects of the residence's food service department. The FSM ensures residents and guests are provided with outstanding service and creative menus that meet and exceed expectations. Assists in maintaining a safe and secure environment for residents, visitors and other staff members. If you: Love seniors who have life experiences and stories to tell. Love food - serving customers great food and beverages and working with a team who does too. Love providing a personalized and memorable dining experience Read on! What you get at Chartwell We believe in Making People's Lives Better for our residents, their families, and our employees. Grow your career at Chartwell where we have General Managers who started their career in the dining room Bring your availability to us and get an opportunity that fits your busy life What you bring: Previous management experience in food service Previous cooking and serving experience in food service Leadership skills to guide and support the food and beverage team A passion for providing exceptional customer experience Energy, enthusiasm, and an irresistible smile What you will get to do: Confidently lead and manage the food services team Create a warm and comfortable dining room atmosphere and positive impression at each meal Provide a personalized and memorable dining experience to ensure the highest level of customer satisfaction Training to grow your skills and learn how to become an experiential leader Learn every day Expected Salary range: $65,000 - $66,000 At Chartwell, we're all about Making People's Lives BETTER: the lives of our residents and their families, and the lives of our employees. Join an exceptional group of diverse, inspiring, and caring people who are empowered to provide personalized, human experiences for our residents and staff through the connections they make every day within our communities. Chartwell's commitment to diversity and inclusivity is a commitment to hiring people whose skills and abilities contribute the most to the success of the organization and who reflect the communities in which we live and work. We are an equal opportunity employer and welcome applications from a wide range of qualified candidates, including people with disabilities. If you have questions or require assistance with the application process, please email or call 1-. We thank all applicants for their interest, however, only those selected for further consideration will be contacted.
Mar 28, 2024
Full time
The Food & Beverage Manager is responsible for all aspects of the residence's food service department. The FSM ensures residents and guests are provided with outstanding service and creative menus that meet and exceed expectations. Assists in maintaining a safe and secure environment for residents, visitors and other staff members. If you: Love seniors who have life experiences and stories to tell. Love food - serving customers great food and beverages and working with a team who does too. Love providing a personalized and memorable dining experience Read on! What you get at Chartwell We believe in Making People's Lives Better for our residents, their families, and our employees. Grow your career at Chartwell where we have General Managers who started their career in the dining room Bring your availability to us and get an opportunity that fits your busy life What you bring: Previous management experience in food service Previous cooking and serving experience in food service Leadership skills to guide and support the food and beverage team A passion for providing exceptional customer experience Energy, enthusiasm, and an irresistible smile What you will get to do: Confidently lead and manage the food services team Create a warm and comfortable dining room atmosphere and positive impression at each meal Provide a personalized and memorable dining experience to ensure the highest level of customer satisfaction Training to grow your skills and learn how to become an experiential leader Learn every day Expected Salary range: $65,000 - $66,000 At Chartwell, we're all about Making People's Lives BETTER: the lives of our residents and their families, and the lives of our employees. Join an exceptional group of diverse, inspiring, and caring people who are empowered to provide personalized, human experiences for our residents and staff through the connections they make every day within our communities. Chartwell's commitment to diversity and inclusivity is a commitment to hiring people whose skills and abilities contribute the most to the success of the organization and who reflect the communities in which we live and work. We are an equal opportunity employer and welcome applications from a wide range of qualified candidates, including people with disabilities. If you have questions or require assistance with the application process, please email or call 1-. We thank all applicants for their interest, however, only those selected for further consideration will be contacted.
The Kitchen Manager is responsible for all aspects of the residence's food service department. The FSM ensures residents and guests are provided with outstanding service and creative menus that meet and exceed expectations. Assists in maintaining a safe and secure environment for residents, visitors and other staff members. If you: Love seniors who have life experiences and stories to tell. Love food - serving customers great food and beverages and working with a team who does too. Love providing a personalized and memorable dining experience Read on! What you get at Chartwell We believe in Making People's Lives Better for our residents, their families, and our employees. Grow your career at Chartwell where we have General Managers who started their career in the dining room Bring your availability to us and get an opportunity that fits your busy life What you bring: Previous management experience in food service Previous cooking and serving experience in food service Leadership skills to guide and support the food and beverage team A passion for providing exceptional customer experience Energy, enthusiasm, and an irresistible smile What you will get to do: Confidently lead and manage the food services team Create a warm and comfortable dining room atmosphere and positive impression at each meal Provide a personalized and memorable dining experience to ensure the highest level of customer satisfaction Training to grow your skills and learn how to become an experiential leader Learn every day Expected salary range: $65,000 - $66,000 At Chartwell, we're all about Making People's Lives BETTER: the lives of our residents and their families, and the lives of our employees. Join an exceptional group of diverse, inspiring, and caring people who are empowered to provide personalized, human experiences for our residents and staff through the connections they make every day within our communities. Chartwell's commitment to diversity and inclusivity is a commitment to hiring people whose skills and abilities contribute the most to the success of the organization and who reflect the communities in which we live and work. We are an equal opportunity employer and welcome applications from a wide range of qualified candidates, including people with disabilities. If you have questions or require assistance with the application process, please email or call 1-. We thank all applicants for their interest, however, only those selected for further consideration will be contacted.
Mar 28, 2024
Full time
The Kitchen Manager is responsible for all aspects of the residence's food service department. The FSM ensures residents and guests are provided with outstanding service and creative menus that meet and exceed expectations. Assists in maintaining a safe and secure environment for residents, visitors and other staff members. If you: Love seniors who have life experiences and stories to tell. Love food - serving customers great food and beverages and working with a team who does too. Love providing a personalized and memorable dining experience Read on! What you get at Chartwell We believe in Making People's Lives Better for our residents, their families, and our employees. Grow your career at Chartwell where we have General Managers who started their career in the dining room Bring your availability to us and get an opportunity that fits your busy life What you bring: Previous management experience in food service Previous cooking and serving experience in food service Leadership skills to guide and support the food and beverage team A passion for providing exceptional customer experience Energy, enthusiasm, and an irresistible smile What you will get to do: Confidently lead and manage the food services team Create a warm and comfortable dining room atmosphere and positive impression at each meal Provide a personalized and memorable dining experience to ensure the highest level of customer satisfaction Training to grow your skills and learn how to become an experiential leader Learn every day Expected salary range: $65,000 - $66,000 At Chartwell, we're all about Making People's Lives BETTER: the lives of our residents and their families, and the lives of our employees. Join an exceptional group of diverse, inspiring, and caring people who are empowered to provide personalized, human experiences for our residents and staff through the connections they make every day within our communities. Chartwell's commitment to diversity and inclusivity is a commitment to hiring people whose skills and abilities contribute the most to the success of the organization and who reflect the communities in which we live and work. We are an equal opportunity employer and welcome applications from a wide range of qualified candidates, including people with disabilities. If you have questions or require assistance with the application process, please email or call 1-. We thank all applicants for their interest, however, only those selected for further consideration will be contacted.
The Food Service Manager is responsible for all aspects of the residence's food service department. The FSM ensures residents and guests are provided with outstanding service and creative menus that meet and exceed expectations. Assists in maintaining a safe and secure environment for residents, visitors and other staff members. If you: Love seniors who have life experiences and stories to tell. Love food - serving customers great food and beverages and working with a team who does too. Love providing a personalized and memorable dining experience Read on! What you get at Chartwell We believe in Making People's Lives Better for our residents, their families, and our employees. Grow your career at Chartwell where we have General Managers who started their career in the dining room Bring your availability to us and get an opportunity that fits your busy life What you bring: Previous management experience in food service Previous cooking and serving experience in food service Leadership skills to guide and support the food and beverage team A passion for providing exceptional customer experience Energy, enthusiasm, and an irresistible smile What you will get to do: Confidently lead and manage the food services team Create a warm and comfortable dining room atmosphere and positive impression at each meal Provide a personalized and memorable dining experience to ensure the highest level of customer satisfaction Training to grow your skills and learn how to become an experiential leader Learn every day Expected salary range: $65,000 - $66,000 At Chartwell, we're all about Making People's Lives BETTER: the lives of our residents and their families, and the lives of our employees. Join an exceptional group of diverse, inspiring, and caring people who are empowered to provide personalized, human experiences for our residents and staff through the connections they make every day within our communities. Chartwell's commitment to diversity and inclusivity is a commitment to hiring people whose skills and abilities contribute the most to the success of the organization and who reflect the communities in which we live and work. We are an equal opportunity employer and welcome applications from a wide range of qualified candidates, including people with disabilities. If you have questions or require assistance with the application process, please email or call 1-. We thank all applicants for their interest, however, only those selected for further consideration will be contacted.
Mar 28, 2024
Full time
The Food Service Manager is responsible for all aspects of the residence's food service department. The FSM ensures residents and guests are provided with outstanding service and creative menus that meet and exceed expectations. Assists in maintaining a safe and secure environment for residents, visitors and other staff members. If you: Love seniors who have life experiences and stories to tell. Love food - serving customers great food and beverages and working with a team who does too. Love providing a personalized and memorable dining experience Read on! What you get at Chartwell We believe in Making People's Lives Better for our residents, their families, and our employees. Grow your career at Chartwell where we have General Managers who started their career in the dining room Bring your availability to us and get an opportunity that fits your busy life What you bring: Previous management experience in food service Previous cooking and serving experience in food service Leadership skills to guide and support the food and beverage team A passion for providing exceptional customer experience Energy, enthusiasm, and an irresistible smile What you will get to do: Confidently lead and manage the food services team Create a warm and comfortable dining room atmosphere and positive impression at each meal Provide a personalized and memorable dining experience to ensure the highest level of customer satisfaction Training to grow your skills and learn how to become an experiential leader Learn every day Expected salary range: $65,000 - $66,000 At Chartwell, we're all about Making People's Lives BETTER: the lives of our residents and their families, and the lives of our employees. Join an exceptional group of diverse, inspiring, and caring people who are empowered to provide personalized, human experiences for our residents and staff through the connections they make every day within our communities. Chartwell's commitment to diversity and inclusivity is a commitment to hiring people whose skills and abilities contribute the most to the success of the organization and who reflect the communities in which we live and work. We are an equal opportunity employer and welcome applications from a wide range of qualified candidates, including people with disabilities. If you have questions or require assistance with the application process, please email or call 1-. We thank all applicants for their interest, however, only those selected for further consideration will be contacted.
About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! Location Description Discover the extraordinary at Black Desert Resort in the heart of Ivins, UT, managed by Pyramid Global. With an impressive 791 guest rooms and 20,000 sq ft of meeting space spread across 13 unique venues, our resort offers a workplace that seamlessly blends luxury, nature, and top-notch hospitality. Embrace a distinctive culture where the essence of Ivins comes alive in every corner of the Black Desert Resort. As a valued member of the Pyramid Global family, you'll enjoy comprehensive benefits, including a 401k with a company match and recognition programs tailored to celebrate your dedication. Join us at Black Desert Resort, where your career is not just a job but an immersive experience in a desert oasis that captures the spirit of Ivins, UT. Your journey toward a fulfilling career in this unique setting starts here. Welcome to a workplace as extraordinary as the landscape that surrounds it! Overview Location Description: Black Desert Resort, located in the stunning landscape of Southern Utah, offers a unique luxury experience amidst breathtaking natural scenery. Our resort features a championship 19-hole golf course designed by Tom Weiskopf, luxurious accommodations, and a variety of amenities including upscale dining options, a state-of-the-art conference spacem, spa, and retail options. We cater to discerning guests seeking a unique and high-end experience, offering them impeccable accommodations, world-class amenities, and an unforgettable stay. Job Overview: The Senior Banquet Manager oversees the planning, organization, and execution of all banquet functions at the resort, ensuring a high level of quality and guest satisfaction. The Senior Banquet Manager will play a key role in maintaining and enhancing the resort's reputation for hosting exceptional events. Job Specifications: Onsite: Black Desert Resort Shift & Schedule Availability: Year Round / Full Time The budgeted range starts at $85,000 - $90,000 + annual bonus. Actual pay will be adjusted based on experience. Job Responsibilities but not limited to: Lead and manage all banquet operations, including staff management, event planning, setup, execution, and breakdown. Work closely with Catering Sales and clients to understand their event needs and preferences, and tailor banquet services to meet these requirements. Collaborate with the culinary team to design menus and coordinate food service for events. Ensure all banquet spaces are impeccably maintained and set up according to event specifications. Oversee the hiring, training, and development of banquet staff, ensuring a high standard of service. Manage banquet budget, including cost control and revenue generation, and provide regular financial reports. Develop and implement policies and procedures to improve the efficiency and quality of banquet services. Coordinate with other departments (sales, marketing, housekeeping) to ensure seamless event execution. Address and resolve any issues or concerns raised by clients or staff promptly and professionally. Stay updated with the latest trends in event management and strive to enhance the resort's banquet offerings. Qualifications Bachelor's degree in Hospitality Management, Event Management, or a related field. Minimum of 5 years of experience in banquet or event management, preferably in a luxury hotel or resort setting. Strong leadership and team management skills, with the ability to motivate and inspire a team. Excellent organizational, planning, and multitasking abilities. Strong communication and interpersonal skills, with a focus on customer service. Proficient in banquet management software and Microsoft Office Suite. Ability to work flexibly, including evenings, weekends, and holidays, as required by event schedules. Compensation Range The compensation for this position is $85,000.00/Yr. - $90,000.00/Yr. based on qualifications and experience.
Mar 27, 2024
Full time
About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! Location Description Discover the extraordinary at Black Desert Resort in the heart of Ivins, UT, managed by Pyramid Global. With an impressive 791 guest rooms and 20,000 sq ft of meeting space spread across 13 unique venues, our resort offers a workplace that seamlessly blends luxury, nature, and top-notch hospitality. Embrace a distinctive culture where the essence of Ivins comes alive in every corner of the Black Desert Resort. As a valued member of the Pyramid Global family, you'll enjoy comprehensive benefits, including a 401k with a company match and recognition programs tailored to celebrate your dedication. Join us at Black Desert Resort, where your career is not just a job but an immersive experience in a desert oasis that captures the spirit of Ivins, UT. Your journey toward a fulfilling career in this unique setting starts here. Welcome to a workplace as extraordinary as the landscape that surrounds it! Overview Location Description: Black Desert Resort, located in the stunning landscape of Southern Utah, offers a unique luxury experience amidst breathtaking natural scenery. Our resort features a championship 19-hole golf course designed by Tom Weiskopf, luxurious accommodations, and a variety of amenities including upscale dining options, a state-of-the-art conference spacem, spa, and retail options. We cater to discerning guests seeking a unique and high-end experience, offering them impeccable accommodations, world-class amenities, and an unforgettable stay. Job Overview: The Senior Banquet Manager oversees the planning, organization, and execution of all banquet functions at the resort, ensuring a high level of quality and guest satisfaction. The Senior Banquet Manager will play a key role in maintaining and enhancing the resort's reputation for hosting exceptional events. Job Specifications: Onsite: Black Desert Resort Shift & Schedule Availability: Year Round / Full Time The budgeted range starts at $85,000 - $90,000 + annual bonus. Actual pay will be adjusted based on experience. Job Responsibilities but not limited to: Lead and manage all banquet operations, including staff management, event planning, setup, execution, and breakdown. Work closely with Catering Sales and clients to understand their event needs and preferences, and tailor banquet services to meet these requirements. Collaborate with the culinary team to design menus and coordinate food service for events. Ensure all banquet spaces are impeccably maintained and set up according to event specifications. Oversee the hiring, training, and development of banquet staff, ensuring a high standard of service. Manage banquet budget, including cost control and revenue generation, and provide regular financial reports. Develop and implement policies and procedures to improve the efficiency and quality of banquet services. Coordinate with other departments (sales, marketing, housekeeping) to ensure seamless event execution. Address and resolve any issues or concerns raised by clients or staff promptly and professionally. Stay updated with the latest trends in event management and strive to enhance the resort's banquet offerings. Qualifications Bachelor's degree in Hospitality Management, Event Management, or a related field. Minimum of 5 years of experience in banquet or event management, preferably in a luxury hotel or resort setting. Strong leadership and team management skills, with the ability to motivate and inspire a team. Excellent organizational, planning, and multitasking abilities. Strong communication and interpersonal skills, with a focus on customer service. Proficient in banquet management software and Microsoft Office Suite. Ability to work flexibly, including evenings, weekends, and holidays, as required by event schedules. Compensation Range The compensation for this position is $85,000.00/Yr. - $90,000.00/Yr. based on qualifications and experience.
Our Executive Kitchen Manager is responsible for the overall management of the restaurant operations, leading and directing all team members and ensuring the quality of food and guest experience meets the company's expectations. As the Executive Kitchen Manager, your final goal is to ensure that our guest has a truly outstanding experience as well as: Leading all team members by: Exemplifying leadership competencies and fostering an enthusiastic and positive environment. Conducting the training of all team members using the certification process. Ensuring all team members adhere to established policies and procedures. Working with all team members on any employee related issues. Providing regular coaching and feedback to all team members Ensuring performance management and documentation of performance issues are handled in a timely manner. Participating in weekly management meetings. Overseeing the kitchen and dining room Being responsible for everything within the 4 walls of the restaurant Exhibits great time management skills, has a leadership vision, and has big picture thinking/strategic thinking. Effectively communicates leading to successful outcomes. Proactively works with all managers to game plan for successful shifts. Holds managers accountable, provides positive feedback, develops/influences managers. Has a courageous, positive attitude that exudes and coaches' hospitality on all shifts. Expertise in connecting with team members and their goals and ensures a climate of fairness. Expert problem solver with both team members and guests. Overseeing excellence in food and guest experience execution by: Leading the rollout and training for new menu items recipe changes and communication. Ensuring product quality, freshness and presentation meets Tender Greens standards and expectations. Planning and directing the rollout of the Limited Time Offer (LTO) including, communication, item preparation and managing food production schedules. Ensuring that all stations in restaurant are set up for service. Leading morning and evening pre-shift meetings. Leading opening and/or closing procedures and all station operations including daily decision making, staff support while upholding standards, product quality and cleanliness. Ensuring restaurant safety practices are demonstrated by: Ensuring food safety compliance through the completion of daily morning and evening line checks and monthly walkthroughs. Ensuring team member safety training is completed in a timely manner. Enforcing safe work behaviors and safety standards are adhered to maintain a safe environment for both guests and team members. Ensuring company dress code is adhered to so that safety standards are met. Ensuring guest & employee injuries are reported at the time of injury following People Service protocol. Directing cleaning service Overseeing Health Department visits Overseeing operational excellence in: Managing the ordering of items including grocery, meat, fish, produce, office supplies, uniforms. Following up on open work orders in system (Corrigo), approve all invoices and printing of Master Order Guide. Verifying, approving, and uploading food and beverage inventory into the Inventory system. Managing Purchase Tracker daily and ensuring operating costs are in line with budget, as well as ensuring transfers are completed in the Inventory System and captured in the Purchase Tracker. Along with a strong understanding of the Purchase Tracker, able to impact food and beverage cost. Strong P & L awareness, can confidently give notes within the expected deadline as well as identify and strategize areas that need improvement. Supporting operations by performing any other duty as assigned, to ensure the restaurant is producing to standards. Shift execution through ensuring efficiency of execution and hospitality that results in a great guest experience. Effectively reviews schedules in a timely manner and able to impact labor costs where necessary. Perform all duties as assigned. Qualification Requirements for this position are: Bachelors/ associate degree in hospitality, Restaurant Management, Culinary or equivalent education and work experience Minimum 3 years cooking in a high-volume restaurant preferred. Demonstrated leadership skills, including coaching, directing, and motivating a team. Culinary interest with commitment to continued culinary development. Proficient in MS Office, Google Docs Excellent written and verbal communication with a positive and outgoing personality Customer service focused and solution oriented. Capable of delegating multiple tasks Must enjoy and be able to succeed in a fast-paced and high stress work environment. Ability to work a flexible schedule based on restaurant needs. Ongoing current Food Safety Manager certification Physical, cognitive, social, and environmental requirements include: Must be able to lift items through full range weighing up to 50 lbs. on a regular and continuing basis. Repetitive forward bend of head/neck Some bending/kneeling/stooping/twisting/reaching required. Some repetitive motion and force required. Must be able to stand/walk for long periods of time (not all at one time) Must be able to work in a stationary, seated position as needed (not all at one time) Must be able to work in a hot kitchen environment. Sight, speech and hearing necessary to communicate with Team Members, Vendors and Guests Sight and good sensation are necessary to prevent burning oneself while in the all areas of the restaurant. Hours: Will vary, must be available to work nights & weekends All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Salary Range: $66.6k- $80k + Bonus
Mar 26, 2024
Full time
Our Executive Kitchen Manager is responsible for the overall management of the restaurant operations, leading and directing all team members and ensuring the quality of food and guest experience meets the company's expectations. As the Executive Kitchen Manager, your final goal is to ensure that our guest has a truly outstanding experience as well as: Leading all team members by: Exemplifying leadership competencies and fostering an enthusiastic and positive environment. Conducting the training of all team members using the certification process. Ensuring all team members adhere to established policies and procedures. Working with all team members on any employee related issues. Providing regular coaching and feedback to all team members Ensuring performance management and documentation of performance issues are handled in a timely manner. Participating in weekly management meetings. Overseeing the kitchen and dining room Being responsible for everything within the 4 walls of the restaurant Exhibits great time management skills, has a leadership vision, and has big picture thinking/strategic thinking. Effectively communicates leading to successful outcomes. Proactively works with all managers to game plan for successful shifts. Holds managers accountable, provides positive feedback, develops/influences managers. Has a courageous, positive attitude that exudes and coaches' hospitality on all shifts. Expertise in connecting with team members and their goals and ensures a climate of fairness. Expert problem solver with both team members and guests. Overseeing excellence in food and guest experience execution by: Leading the rollout and training for new menu items recipe changes and communication. Ensuring product quality, freshness and presentation meets Tender Greens standards and expectations. Planning and directing the rollout of the Limited Time Offer (LTO) including, communication, item preparation and managing food production schedules. Ensuring that all stations in restaurant are set up for service. Leading morning and evening pre-shift meetings. Leading opening and/or closing procedures and all station operations including daily decision making, staff support while upholding standards, product quality and cleanliness. Ensuring restaurant safety practices are demonstrated by: Ensuring food safety compliance through the completion of daily morning and evening line checks and monthly walkthroughs. Ensuring team member safety training is completed in a timely manner. Enforcing safe work behaviors and safety standards are adhered to maintain a safe environment for both guests and team members. Ensuring company dress code is adhered to so that safety standards are met. Ensuring guest & employee injuries are reported at the time of injury following People Service protocol. Directing cleaning service Overseeing Health Department visits Overseeing operational excellence in: Managing the ordering of items including grocery, meat, fish, produce, office supplies, uniforms. Following up on open work orders in system (Corrigo), approve all invoices and printing of Master Order Guide. Verifying, approving, and uploading food and beverage inventory into the Inventory system. Managing Purchase Tracker daily and ensuring operating costs are in line with budget, as well as ensuring transfers are completed in the Inventory System and captured in the Purchase Tracker. Along with a strong understanding of the Purchase Tracker, able to impact food and beverage cost. Strong P & L awareness, can confidently give notes within the expected deadline as well as identify and strategize areas that need improvement. Supporting operations by performing any other duty as assigned, to ensure the restaurant is producing to standards. Shift execution through ensuring efficiency of execution and hospitality that results in a great guest experience. Effectively reviews schedules in a timely manner and able to impact labor costs where necessary. Perform all duties as assigned. Qualification Requirements for this position are: Bachelors/ associate degree in hospitality, Restaurant Management, Culinary or equivalent education and work experience Minimum 3 years cooking in a high-volume restaurant preferred. Demonstrated leadership skills, including coaching, directing, and motivating a team. Culinary interest with commitment to continued culinary development. Proficient in MS Office, Google Docs Excellent written and verbal communication with a positive and outgoing personality Customer service focused and solution oriented. Capable of delegating multiple tasks Must enjoy and be able to succeed in a fast-paced and high stress work environment. Ability to work a flexible schedule based on restaurant needs. Ongoing current Food Safety Manager certification Physical, cognitive, social, and environmental requirements include: Must be able to lift items through full range weighing up to 50 lbs. on a regular and continuing basis. Repetitive forward bend of head/neck Some bending/kneeling/stooping/twisting/reaching required. Some repetitive motion and force required. Must be able to stand/walk for long periods of time (not all at one time) Must be able to work in a stationary, seated position as needed (not all at one time) Must be able to work in a hot kitchen environment. Sight, speech and hearing necessary to communicate with Team Members, Vendors and Guests Sight and good sensation are necessary to prevent burning oneself while in the all areas of the restaurant. Hours: Will vary, must be available to work nights & weekends All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Salary Range: $66.6k- $80k + Bonus
Identified shifts will vary based on business needsThis is a salaried role and pay is based on experience JOB SUMMARY: Assists the Executive Chef and establishes leadership, direction and accountability for the Sous Chefs and Leads in each respective area. ESSENTIAL JOB FUNCTIONS: Manages and oversees production in assigned outlets Manages and oversees Sous Chefs and Leads Creates new recipes and contributes to the menu format Conducts non-standard product tests and selections. Coordinates the purchase of food products for use in assigned outlets. Ensures that standardized and national-contract products are used in the kitchen. Maintains current recipe files and enforces the consistent use of recipes by staff. Actively encourages and reinforces high quality food service standards to Sous Chefs, cooks, preps and helpers. Provides ongoing coaching to improve performance and address performance problems on a positive level. Must have the ability to make effective use of available resources, including time, labor and materials, and adjust methodologies to maximize productivity. Ability to assess, guide and properly train cooks or preps to meet quality standards and service deadlines. Ensures that sous chefs, leads and cooks follow standardized recipes, portions plate garnishes and stocking of line in accordance to established procedures. Application of safe food handling practices and maintains cleanliness of work area and equipment. Must have the ability to properly expedite, especially to assist sous chefs and line cooks, when needed. Must have the ability to support and enable employees to accept responsibility, communicate effectively with others, while building positive relationships. Assist in facilitating proper action to help control waste, food cost, and labor cost. Able to maintain a positive attitude when confronted with difficult situations. Must have the ability to build group morale and cohesiveness and secure commitment toward accomplishing goals. Participate in food cuttings and upgrading food specifications that will help improve food quality and cost. Must keep a daily log of situations and events that occur in the food service operation that would be helpful and informative to food and beverage director, F&B Manager and sous chefs, etc. Attend and participate in production meetings, as well as meetings with sous chefs, leads, line cooks, to further develop their skills and better utilize their talents. Strive to create different and better ways to solve problems to get things done. Regular quality assurance and quality control inspections in order to maintain high standards. Ability to allocate decision making and other tasks to appropriate employees. Conducts non-standard product tests and selections. Maintains current recipe files and enforces the consistent use of recipes by staff. Drives menu research and development in respective areas. MaintainS consistency and quality for all food items in respective areas. Directs and manages Sous Chefs and Leads to achieve budgetary, food quality and customer service expectations ADDITIONAL JOB DUTIES:Other duties as assigned EDUCATION AND/OR EXPERIENCE: High school diploma or GED required Candidates must have at least five years overall experience in the food service industry. Must be a graduate of a 2-year culinary program with emphasis on food production management, with two years of experience as a kitchen manager or supervisor in a hotel, restaurant, or casino serving at least 5,000 covers per week. Multiple outlet experience and fine dining experience is preferred. QUALIFICATIONS:The requirements listed are representative of the knowledge, skill and/or ability required to fulfill the obligations of this position. Proven track record in quality, productivity, and presentation. Ability to analyze financial information and arrive at the correct conclusions. Excellent interpersonal, customer service, communication, team building, and problem solving skills are required. Leadership Panel is required PHYSICAL DEMANDS AND WORK ENVIRONMENT:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to maneuver to all areas of the kitchen and food service areas. Must be able to tolerate areas with high, humid temperatures in excess of 115 degrees. Must be able to tolerate chemicals for cleaning and sanitizing kitchen areas. Must be able to lift up to 75 pounds above or below shoulders. Must be able to push and pull up to 125 pounds Must be able to reach, bend, twist, stoop, and stack. Must be able to work at a fast pace and in stressful situations. Must be willing to work long hours and any shiftDISCLAIMER: Preference is given to Ak-Chin community members and members of other recognized Arizona tribes.
Mar 25, 2024
Full time
Identified shifts will vary based on business needsThis is a salaried role and pay is based on experience JOB SUMMARY: Assists the Executive Chef and establishes leadership, direction and accountability for the Sous Chefs and Leads in each respective area. ESSENTIAL JOB FUNCTIONS: Manages and oversees production in assigned outlets Manages and oversees Sous Chefs and Leads Creates new recipes and contributes to the menu format Conducts non-standard product tests and selections. Coordinates the purchase of food products for use in assigned outlets. Ensures that standardized and national-contract products are used in the kitchen. Maintains current recipe files and enforces the consistent use of recipes by staff. Actively encourages and reinforces high quality food service standards to Sous Chefs, cooks, preps and helpers. Provides ongoing coaching to improve performance and address performance problems on a positive level. Must have the ability to make effective use of available resources, including time, labor and materials, and adjust methodologies to maximize productivity. Ability to assess, guide and properly train cooks or preps to meet quality standards and service deadlines. Ensures that sous chefs, leads and cooks follow standardized recipes, portions plate garnishes and stocking of line in accordance to established procedures. Application of safe food handling practices and maintains cleanliness of work area and equipment. Must have the ability to properly expedite, especially to assist sous chefs and line cooks, when needed. Must have the ability to support and enable employees to accept responsibility, communicate effectively with others, while building positive relationships. Assist in facilitating proper action to help control waste, food cost, and labor cost. Able to maintain a positive attitude when confronted with difficult situations. Must have the ability to build group morale and cohesiveness and secure commitment toward accomplishing goals. Participate in food cuttings and upgrading food specifications that will help improve food quality and cost. Must keep a daily log of situations and events that occur in the food service operation that would be helpful and informative to food and beverage director, F&B Manager and sous chefs, etc. Attend and participate in production meetings, as well as meetings with sous chefs, leads, line cooks, to further develop their skills and better utilize their talents. Strive to create different and better ways to solve problems to get things done. Regular quality assurance and quality control inspections in order to maintain high standards. Ability to allocate decision making and other tasks to appropriate employees. Conducts non-standard product tests and selections. Maintains current recipe files and enforces the consistent use of recipes by staff. Drives menu research and development in respective areas. MaintainS consistency and quality for all food items in respective areas. Directs and manages Sous Chefs and Leads to achieve budgetary, food quality and customer service expectations ADDITIONAL JOB DUTIES:Other duties as assigned EDUCATION AND/OR EXPERIENCE: High school diploma or GED required Candidates must have at least five years overall experience in the food service industry. Must be a graduate of a 2-year culinary program with emphasis on food production management, with two years of experience as a kitchen manager or supervisor in a hotel, restaurant, or casino serving at least 5,000 covers per week. Multiple outlet experience and fine dining experience is preferred. QUALIFICATIONS:The requirements listed are representative of the knowledge, skill and/or ability required to fulfill the obligations of this position. Proven track record in quality, productivity, and presentation. Ability to analyze financial information and arrive at the correct conclusions. Excellent interpersonal, customer service, communication, team building, and problem solving skills are required. Leadership Panel is required PHYSICAL DEMANDS AND WORK ENVIRONMENT:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to maneuver to all areas of the kitchen and food service areas. Must be able to tolerate areas with high, humid temperatures in excess of 115 degrees. Must be able to tolerate chemicals for cleaning and sanitizing kitchen areas. Must be able to lift up to 75 pounds above or below shoulders. Must be able to push and pull up to 125 pounds Must be able to reach, bend, twist, stoop, and stack. Must be able to work at a fast pace and in stressful situations. Must be willing to work long hours and any shiftDISCLAIMER: Preference is given to Ak-Chin community members and members of other recognized Arizona tribes.
JOB SUMMARY: Position is responsible for the overall management of Brew Brothers. The restaurant manager will be responsible for overseeing all phases of the room's operations including but not limited to financial management, employee engagement, customer service and health code compliance. KEY JOB FUNCTIONS Manages the day-to-day front of house operations of assigned outlets, in accordance with established policies and procedures. Establishes and administers training programs for the restaurant. Counsels, guides, and instructs assigned personnel in the proper performance of their duties. Upholds and maintains high levels of customer service standards as measured by the company's Total Service program. Directs the development and administration of controls for all phases of the above-mentioned operations in an economical and profitable manner, while maintaining established standards. Coordinates the maintenance and development of methods for quality preparation of food and monitors appearance of food served; assists in the maintenance and development of procedures for food services and menu items for maximum customer satisfaction. Manages the annual budgets. Submits proposals for capital expense projects and manages cost of approved projects to completion. Maintains an efficient program of scheduling to ensure a high standard of food service with the use of minimum man-hours. Instructs assigned personnel regarding safety policies and procedures. Assures that any hazards within the restaurant are eliminated. Prepares and presents periodic performance reviews for assigned personnel. Recommends changes including hiring, promotion, demotion, and termination of assigned employees. Recommends wage and salary adjustments for personnel within Wage and Salary Guidelines EXPERIENCE/QUALIFICATIONS: Previous fine dining restaurant management experience preferred. Health Card, Alcohol Awareness Card PHYSICAL & MENTAL DEMANDS: Lift up to 30 lbs. Must be able to bend, stoop, twist, reach, and hear. Dexterity to utilize tools. Walk entire shift. Stand for long periods of time or entire shift. Walk up and down stairs. Type. Work in hot temperatures. Work in Secondhand smoke environment. Maneuver in confined spaces. Accurate Money/chip handling. Tolerate high noise areas. Will have guest contact. Work flexible schedules. Work in outdoor weather conditions (hot/cold). Understand, read, write, and speak English. Sit for long periods of time
Mar 25, 2024
Full time
JOB SUMMARY: Position is responsible for the overall management of Brew Brothers. The restaurant manager will be responsible for overseeing all phases of the room's operations including but not limited to financial management, employee engagement, customer service and health code compliance. KEY JOB FUNCTIONS Manages the day-to-day front of house operations of assigned outlets, in accordance with established policies and procedures. Establishes and administers training programs for the restaurant. Counsels, guides, and instructs assigned personnel in the proper performance of their duties. Upholds and maintains high levels of customer service standards as measured by the company's Total Service program. Directs the development and administration of controls for all phases of the above-mentioned operations in an economical and profitable manner, while maintaining established standards. Coordinates the maintenance and development of methods for quality preparation of food and monitors appearance of food served; assists in the maintenance and development of procedures for food services and menu items for maximum customer satisfaction. Manages the annual budgets. Submits proposals for capital expense projects and manages cost of approved projects to completion. Maintains an efficient program of scheduling to ensure a high standard of food service with the use of minimum man-hours. Instructs assigned personnel regarding safety policies and procedures. Assures that any hazards within the restaurant are eliminated. Prepares and presents periodic performance reviews for assigned personnel. Recommends changes including hiring, promotion, demotion, and termination of assigned employees. Recommends wage and salary adjustments for personnel within Wage and Salary Guidelines EXPERIENCE/QUALIFICATIONS: Previous fine dining restaurant management experience preferred. Health Card, Alcohol Awareness Card PHYSICAL & MENTAL DEMANDS: Lift up to 30 lbs. Must be able to bend, stoop, twist, reach, and hear. Dexterity to utilize tools. Walk entire shift. Stand for long periods of time or entire shift. Walk up and down stairs. Type. Work in hot temperatures. Work in Secondhand smoke environment. Maneuver in confined spaces. Accurate Money/chip handling. Tolerate high noise areas. Will have guest contact. Work flexible schedules. Work in outdoor weather conditions (hot/cold). Understand, read, write, and speak English. Sit for long periods of time