The Statler Hotel at Cornell University is delighted to announce a career opportunity for a full-time Dish Machine Operator to join our Stewarding Team! This position mainly supports our Taverna Banfi Restaurant and Meetings & Events functions. Your role as a Dish Machine Operator: As a member of the Statler Hotel's Stewarding Team, the DMO is responsible for: Operate both flight dish machine and pot washer to maintain the cleanliness of pots, pans, china, glasses, silver, and any other kitchen and food storage containers. Maintain cleanliness of steam kettles, tilt skillets, and various other cooking equipment Setting up and breaking down of all dish machines areas Cleaning dish machines when required during service and at a minimum of at least once per service Maintaining the cleanliness of the floors in the kitchen, surrounding hallways, storage rooms, and other assigned spaces. Mopping and sweeping at least once per service or as needed or when directed to by a supervisor Maintaining the breakroom: Setting up before family meal, breaking down after family meal, sweeping and mopping floors and wiping down tables as needed or when directed to by a supervisor. Clearing of trash and recyclables as needed, periodically checking throughout the day and disposing of in proper locations, utilizing the compactor as needed Assist with bussing and breaking down of lunch and breakfast buffets, cleaning buffet areas as needed Supporting other team members when able Maintain efficient time management and productivity during slow periods throughout the shift, taking on deep cleaning projects as needed Maintaining a positive and professional approach with coworkers and customers Reporting to the Sous Chef/Manager during close of shift. What we are looking for in a Dish Machine Operator: Required Qualifications: The ideal candidate is someone who is high energy and very passionate about providing hospitality and service. High School Diploma or equivalent required; culinary degree preferred 1-2 years of work experience Understanding of how to operate dish machines and ware washing Ability to perform tasks with accuracy, speed, and attention to detail Ability to read and follow directions Ability to remain calm in a fast-paced environment Must be organized and self-motivated Must be able to stand, bend, stretch, and lift, and carry heavy materials Preferred Qualifications: Previous experience working in restaurants and or hotels Previous experience working as a dish washer Rewards & Benefits: This position is a full-time position based in Ithaca, NY, and is eligible for benefits. Sponsorship for a work visa is not available for this position. Cornell has been nationally recognized as an award-winning workplace for our health, wellbeing, sustainability and diversity initiatives. Cornell's key benefits include: Health Care - Several excellent plan options for medical, dental, prescription drug, and vision care coverage. Generous Paid Time Off & Leave Provisions with flexible work options - This includes vacation time, health and personal time, holidays, and parental leave. Retirement Plans - Employees are eligible for the 403(b) Cornell University Retirement Plan (CURP) which offers superior retirement savings benefits. Education - Options include the Employee Degree Program, taking classes to enrich your career skills, New York's 529 College Savings Program, and Cornell Children's Tuition Scholarship. To explore the full range of Cornell Employee Benefits further follow the link: Cornell Benefits. The Statler Hotel: Located in the heart of a vibrant Ivy League campus, the Statler Hotel is part of Cornell University's Nolan School of Hotel Administration and is the gateway to Cornell University for many visitors. Inspired by curiosity, the humble spirit of Upstate New York, and the scenic beauty of the Finger Lakes region, the Hotel has earned the dual distinction as the area's only AAA Four Diamond Award-winning property and the Ivy League's only "teaching hotel." With 153 rooms, the Statler Hotel is a full-service property with a conference center, four restaurants and over 16,000 square feet of meeting and banquet facilities. The Nolan School of Hotel Administration is the premier school for hospitality education in the world. As an integral part of the Cornell SC Johnson College of Business, the school is leading the world in teaching and researching the business of hospitality-marketing, finance, real estate, operations, and more, all applied to the world's largest and most exciting industry. Top faculty, industry leaders, alumni, and students work together to generate new knowledge for the hospitality industry and form the premier network that shapes the industry every day. Our Statler Family: We are a team of hospitality professionals who proudly lead the premiere collegiate lifestyle hotel, welcoming the world to the cherished gathering place for those who love Cornell University. We challenge thinking, while connecting and cultivating people. Our actions are driven by a collective aspiration to build a culture of collaboration, celebration and excellence. Our mission is to provide uniquely crafted experiences through personalized connections that will inspire future leaders who will change the world of hospitality. Join Us & Apply Today! This position is full-time, based in Ithaca, NY, and is eligible for benefits. If interested in applying, we welcome you to include a cover letter and resume with your application to highlight your interest and experience for the position. Sponsorship for a work visa is not available for this position. Familiarize yourself with Cornell's COVID-19 workplace guidance as well as the university's COVID-19 services and information. University Job Title: Dish Machine Operator S02 Job Family: United Auto Workers Level: S02 Pay Rate Type: Hourly Pay Range: Refer to Union Pay Rates Link Below Remote Option Availability: Fully Onsite Company: Endowed Contact Name: Cooper Baldwin Job Titles and Pay Ranges: Non-Union Positions Noted pay ranges reflect the potential pay opportunity for each job profile. The hiring rate of pay for the successful candidate will be determined considering the following criteria: Prior relevant work or industry experience Education level to the extent education is relevant to the position Unique applicable skills Academic Discipline (faculty pay ranges reflects 9-month annual salary) To learn more about Cornell's non-union staff job titles and pay ranges, see Career Navigator. Union Positions The hiring rate of pay for the successful candidate will be determined in accordance with the rates in the respective collective bargaining agreement. To learn more about Cornell's union wages, see Union Pay Rates. Current Employees: If you currently work at Cornell University, please exit this website and log in to Workday using your Net ID and password. Select the Career icon on your Home dashboard to view jobs at Cornell. Online Submission Guidelines: Most positions at Cornell will require you to apply online and submit both a resume/CV and cover letter. You can upload documents either by "dragging and dropping" them into the dropbox or by using the "upload" icon on the application page. For more detailed instructions on how to apply to a job at Cornell, visit How We Hire on the HR website. Employment Assistance: For general questions about the position or the application process, please contact the Recruiter listed in the job posting or email . If you require an accommodation for a disability in order to complete an employment application or to participate in the recruiting process, you are encouraged to contact Cornell University's Office of Institutional Equity and Title IX at voice , or email at . Applicants that do not have internet access are encouraged to visit your local library, or local Department of Labor. You may also request an appointment to use a dedicated workstation in the Office of Talent Attraction and Recruitment, at the Ithaca campus, by emailing . Notice to Applicants: Please read the required Notice to Applicants statement by clicking here. This notice contains important information about applying for a position at Cornell as well as some of your rights and responsibilities as an applicant. EEO Statement: Diversity and Inclusion are a part of Cornell University's heritage. We are a recognized employer and educator valuing AA/EEO, and we do not tolerate discrimination based on any protected characteristic, including race, ethnic or national origin, citizenship and immigration status, color, sex/gender, pregnancy or pregnancy-related conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual's genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal . click apply for full job details
Mar 13, 2024
Full time
The Statler Hotel at Cornell University is delighted to announce a career opportunity for a full-time Dish Machine Operator to join our Stewarding Team! This position mainly supports our Taverna Banfi Restaurant and Meetings & Events functions. Your role as a Dish Machine Operator: As a member of the Statler Hotel's Stewarding Team, the DMO is responsible for: Operate both flight dish machine and pot washer to maintain the cleanliness of pots, pans, china, glasses, silver, and any other kitchen and food storage containers. Maintain cleanliness of steam kettles, tilt skillets, and various other cooking equipment Setting up and breaking down of all dish machines areas Cleaning dish machines when required during service and at a minimum of at least once per service Maintaining the cleanliness of the floors in the kitchen, surrounding hallways, storage rooms, and other assigned spaces. Mopping and sweeping at least once per service or as needed or when directed to by a supervisor Maintaining the breakroom: Setting up before family meal, breaking down after family meal, sweeping and mopping floors and wiping down tables as needed or when directed to by a supervisor. Clearing of trash and recyclables as needed, periodically checking throughout the day and disposing of in proper locations, utilizing the compactor as needed Assist with bussing and breaking down of lunch and breakfast buffets, cleaning buffet areas as needed Supporting other team members when able Maintain efficient time management and productivity during slow periods throughout the shift, taking on deep cleaning projects as needed Maintaining a positive and professional approach with coworkers and customers Reporting to the Sous Chef/Manager during close of shift. What we are looking for in a Dish Machine Operator: Required Qualifications: The ideal candidate is someone who is high energy and very passionate about providing hospitality and service. High School Diploma or equivalent required; culinary degree preferred 1-2 years of work experience Understanding of how to operate dish machines and ware washing Ability to perform tasks with accuracy, speed, and attention to detail Ability to read and follow directions Ability to remain calm in a fast-paced environment Must be organized and self-motivated Must be able to stand, bend, stretch, and lift, and carry heavy materials Preferred Qualifications: Previous experience working in restaurants and or hotels Previous experience working as a dish washer Rewards & Benefits: This position is a full-time position based in Ithaca, NY, and is eligible for benefits. Sponsorship for a work visa is not available for this position. Cornell has been nationally recognized as an award-winning workplace for our health, wellbeing, sustainability and diversity initiatives. Cornell's key benefits include: Health Care - Several excellent plan options for medical, dental, prescription drug, and vision care coverage. Generous Paid Time Off & Leave Provisions with flexible work options - This includes vacation time, health and personal time, holidays, and parental leave. Retirement Plans - Employees are eligible for the 403(b) Cornell University Retirement Plan (CURP) which offers superior retirement savings benefits. Education - Options include the Employee Degree Program, taking classes to enrich your career skills, New York's 529 College Savings Program, and Cornell Children's Tuition Scholarship. To explore the full range of Cornell Employee Benefits further follow the link: Cornell Benefits. The Statler Hotel: Located in the heart of a vibrant Ivy League campus, the Statler Hotel is part of Cornell University's Nolan School of Hotel Administration and is the gateway to Cornell University for many visitors. Inspired by curiosity, the humble spirit of Upstate New York, and the scenic beauty of the Finger Lakes region, the Hotel has earned the dual distinction as the area's only AAA Four Diamond Award-winning property and the Ivy League's only "teaching hotel." With 153 rooms, the Statler Hotel is a full-service property with a conference center, four restaurants and over 16,000 square feet of meeting and banquet facilities. The Nolan School of Hotel Administration is the premier school for hospitality education in the world. As an integral part of the Cornell SC Johnson College of Business, the school is leading the world in teaching and researching the business of hospitality-marketing, finance, real estate, operations, and more, all applied to the world's largest and most exciting industry. Top faculty, industry leaders, alumni, and students work together to generate new knowledge for the hospitality industry and form the premier network that shapes the industry every day. Our Statler Family: We are a team of hospitality professionals who proudly lead the premiere collegiate lifestyle hotel, welcoming the world to the cherished gathering place for those who love Cornell University. We challenge thinking, while connecting and cultivating people. Our actions are driven by a collective aspiration to build a culture of collaboration, celebration and excellence. Our mission is to provide uniquely crafted experiences through personalized connections that will inspire future leaders who will change the world of hospitality. Join Us & Apply Today! This position is full-time, based in Ithaca, NY, and is eligible for benefits. If interested in applying, we welcome you to include a cover letter and resume with your application to highlight your interest and experience for the position. Sponsorship for a work visa is not available for this position. Familiarize yourself with Cornell's COVID-19 workplace guidance as well as the university's COVID-19 services and information. University Job Title: Dish Machine Operator S02 Job Family: United Auto Workers Level: S02 Pay Rate Type: Hourly Pay Range: Refer to Union Pay Rates Link Below Remote Option Availability: Fully Onsite Company: Endowed Contact Name: Cooper Baldwin Job Titles and Pay Ranges: Non-Union Positions Noted pay ranges reflect the potential pay opportunity for each job profile. The hiring rate of pay for the successful candidate will be determined considering the following criteria: Prior relevant work or industry experience Education level to the extent education is relevant to the position Unique applicable skills Academic Discipline (faculty pay ranges reflects 9-month annual salary) To learn more about Cornell's non-union staff job titles and pay ranges, see Career Navigator. Union Positions The hiring rate of pay for the successful candidate will be determined in accordance with the rates in the respective collective bargaining agreement. To learn more about Cornell's union wages, see Union Pay Rates. Current Employees: If you currently work at Cornell University, please exit this website and log in to Workday using your Net ID and password. Select the Career icon on your Home dashboard to view jobs at Cornell. Online Submission Guidelines: Most positions at Cornell will require you to apply online and submit both a resume/CV and cover letter. You can upload documents either by "dragging and dropping" them into the dropbox or by using the "upload" icon on the application page. For more detailed instructions on how to apply to a job at Cornell, visit How We Hire on the HR website. Employment Assistance: For general questions about the position or the application process, please contact the Recruiter listed in the job posting or email . If you require an accommodation for a disability in order to complete an employment application or to participate in the recruiting process, you are encouraged to contact Cornell University's Office of Institutional Equity and Title IX at voice , or email at . Applicants that do not have internet access are encouraged to visit your local library, or local Department of Labor. You may also request an appointment to use a dedicated workstation in the Office of Talent Attraction and Recruitment, at the Ithaca campus, by emailing . Notice to Applicants: Please read the required Notice to Applicants statement by clicking here. This notice contains important information about applying for a position at Cornell as well as some of your rights and responsibilities as an applicant. EEO Statement: Diversity and Inclusion are a part of Cornell University's heritage. We are a recognized employer and educator valuing AA/EEO, and we do not tolerate discrimination based on any protected characteristic, including race, ethnic or national origin, citizenship and immigration status, color, sex/gender, pregnancy or pregnancy-related conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual's genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal . click apply for full job details
Job Number Job Category Sales & Marketing Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Management With every journey, travel has the power to shape us and our world. Begin your journey as a Principal Designer at Marriott International, repeatedly voted one of Fortune's 100 Best Companies to Work For . Join our high energy and talented User Experience & Design team creating best-in-class digital experiences for one of the most recognized hospitality companies in the world. This individual contributor is responsible to help shape the design and structured experience of Marriott's digital 'hotel ecosystem,' the online experience of over 8,000 hotels and resorts worldwide, and their connection to 30+ hospitality brands. Partnering closely with fellow user experience leaders, product management and technology colleagues, the principal designer works to meet needs across our business while advocating for the needs of our leisure, member and non-member customers. This position requires the hands-on ability to produce quality designs and prototypes in order to drive the creative process from the conceptual through successful execution. A strong portfolio is critical. Your portfolio should showcase your experience in brands, UX and interaction design in digital solutions, particularly highlighting conversion optimization efforts, simplicity and ease-of-use. CANDIDATE PROFILE Education and Experience • 8+ years of relevant experience in hands-on digital product design with demonstrated leadership experience, strong grounding in general usability and transactional design best practices • 2+ years of relevant experience with large-scale brands, websites or global digital apps/digital products • Experience designing a visual identity and brand in a digital space • Experience delivering design concepts, user journeys, prototypes, etc., across platforms (desktop, mobile web, app, etc.) with inclusivity in mind • Experience with Agile / SAFE development methodologies • Thrives working as an individual contributor in a collaborative and cross-functional environment 4-year undergraduate degree in relevant discipline or equivalent experience You're exactly who we're looking for if you: • Promote UX best practices drawn from a variety of disciplines (within and beyond hospitality) Proactively maintain a keen focus across product areas to ensure cohesiveness Communicate through compelling visuals and deliverables Showcase strong presentation, negotiation, and persuasion skills • Are experienced with major, large-scale global digital apps, websites, or other digital products within the commerce or travel space • Possess superior communication and interpersonal skills, including facilitation, presentation, storytelling CORE WORK ACTIVITIES Demonstrating and Applying Discipline Knowledge: • Direct and approve the execution of user experience design • Clearly explain design decisions to leadership, your team, and stakeholders • Identify future opportunities by keeping up to date with design trends, societal shifts, and new technology • Be a thought partner providing recommendations based on research and data for experience enhancements across all digital touchpoints • Collaborate with a variety of user experience disciplines within the team (Information Architecture, Design System/Standards, User Research, Copywriting) to advance your work Managing Work, Projects, and Policies • Provides accurate estimates as to needed time to complete work to feed project plans (and therefore personal deadlines) • Successfully manages multiple tracks of work simultaneously • Accepts critique and critiques work of others in a helpful and professional manner Leadership & Management • Ability to manage one or more direct reports • Leads work done by both internal associates and external vendors • Attract, hire, develop, and retain top talent • Thinks and works at both the strategic and executional levels; sees both the "forest" and the "trees" and guides teams accordingly Additional Responsibilities • Works and leads independently with minimal supervision, but knows when issues should be escalated to manger • Develops relationships with members of other teams, and leverages those relationships to answer questions • Presents work with clarity and confidence; explains complex matters so that others can understand them MANAGEMENT COMPETENCIES Building Relationships • Stakeholders - Partners with key stakeholders to ensure execution across disciplines as needed. • Organizational Alignment - Drives the organizational alignment and accountability for successful outcomes of all related initiatives with the continent and market, and other functional areas; ensures strategies address relevant stakeholder needs and competitive environment; executes accordingly. • Customer Relationships - Develops and sustains relationships based on an understanding of customer/stakeholder needs and actions consistent with the company's service standards. • Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential. • Strategic Partnerships - Develops collaborative relationships with fellow employees and business partners by making them feel valued, appreciated, and included; explores partnership opportunities with other people in and outside the organization; influences and leverages corporate and continental shared services and/or discipline leaders (e.g., HR, Finance, Legal etc.) to achieve objectives; maintains effective external relations with government, business and industry in respective countries; performs effectively as a liaison between locations, disciplines, and corporate to ensure needed resources are received and corporate strategies are understood and executed. Leadership • Communication - Conveys information and ideas to others in a convincing and engaging manner through a variety of methods. • Problem Solving and Decision Making - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, and chooses a course of action. • Leading Through Vision and Values - Keeps the organization's vision and values at the forefront of decision making and action. • Managing Change - Initiates and/or manages the change process and energizes it on an ongoing basis, taking steps to remove barriers or accelerate its pace; serves as role model for how to handle change by maintaining composure and performance level under pressure or when experiencing challenges. • Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values. • Strategy Development - Develops business plans by exploring and systematically evaluating opportunities with the greatest potential for producing positive results; ensures successful preparation and execution of business plans through effective planning, organizing, and on-going evaluation processes. Managing Execution • Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively acts and goes beyond what is required. • Strategy Execution - Ensures successful execution across business plans designed to maximize customer satisfaction, profitability, and market share through effective planning, organizing, and on-going evaluation processes. Generating Talent and Organizational Capability • Organizational Capability - Evaluates and adapts the structure of assignments and work processes to best fit the needs and/or support the goals of an organizational unit. • Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives. Learning and Applying Professional Expertise • Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges. o Strong understanding of hotel operations, deployment, project management, revenue management strategies, etc. o Strong understanding of technical reporting tools and their capabilities. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you . click apply for full job details
Mar 12, 2024
Full time
Job Number Job Category Sales & Marketing Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Management With every journey, travel has the power to shape us and our world. Begin your journey as a Principal Designer at Marriott International, repeatedly voted one of Fortune's 100 Best Companies to Work For . Join our high energy and talented User Experience & Design team creating best-in-class digital experiences for one of the most recognized hospitality companies in the world. This individual contributor is responsible to help shape the design and structured experience of Marriott's digital 'hotel ecosystem,' the online experience of over 8,000 hotels and resorts worldwide, and their connection to 30+ hospitality brands. Partnering closely with fellow user experience leaders, product management and technology colleagues, the principal designer works to meet needs across our business while advocating for the needs of our leisure, member and non-member customers. This position requires the hands-on ability to produce quality designs and prototypes in order to drive the creative process from the conceptual through successful execution. A strong portfolio is critical. Your portfolio should showcase your experience in brands, UX and interaction design in digital solutions, particularly highlighting conversion optimization efforts, simplicity and ease-of-use. CANDIDATE PROFILE Education and Experience • 8+ years of relevant experience in hands-on digital product design with demonstrated leadership experience, strong grounding in general usability and transactional design best practices • 2+ years of relevant experience with large-scale brands, websites or global digital apps/digital products • Experience designing a visual identity and brand in a digital space • Experience delivering design concepts, user journeys, prototypes, etc., across platforms (desktop, mobile web, app, etc.) with inclusivity in mind • Experience with Agile / SAFE development methodologies • Thrives working as an individual contributor in a collaborative and cross-functional environment 4-year undergraduate degree in relevant discipline or equivalent experience You're exactly who we're looking for if you: • Promote UX best practices drawn from a variety of disciplines (within and beyond hospitality) Proactively maintain a keen focus across product areas to ensure cohesiveness Communicate through compelling visuals and deliverables Showcase strong presentation, negotiation, and persuasion skills • Are experienced with major, large-scale global digital apps, websites, or other digital products within the commerce or travel space • Possess superior communication and interpersonal skills, including facilitation, presentation, storytelling CORE WORK ACTIVITIES Demonstrating and Applying Discipline Knowledge: • Direct and approve the execution of user experience design • Clearly explain design decisions to leadership, your team, and stakeholders • Identify future opportunities by keeping up to date with design trends, societal shifts, and new technology • Be a thought partner providing recommendations based on research and data for experience enhancements across all digital touchpoints • Collaborate with a variety of user experience disciplines within the team (Information Architecture, Design System/Standards, User Research, Copywriting) to advance your work Managing Work, Projects, and Policies • Provides accurate estimates as to needed time to complete work to feed project plans (and therefore personal deadlines) • Successfully manages multiple tracks of work simultaneously • Accepts critique and critiques work of others in a helpful and professional manner Leadership & Management • Ability to manage one or more direct reports • Leads work done by both internal associates and external vendors • Attract, hire, develop, and retain top talent • Thinks and works at both the strategic and executional levels; sees both the "forest" and the "trees" and guides teams accordingly Additional Responsibilities • Works and leads independently with minimal supervision, but knows when issues should be escalated to manger • Develops relationships with members of other teams, and leverages those relationships to answer questions • Presents work with clarity and confidence; explains complex matters so that others can understand them MANAGEMENT COMPETENCIES Building Relationships • Stakeholders - Partners with key stakeholders to ensure execution across disciplines as needed. • Organizational Alignment - Drives the organizational alignment and accountability for successful outcomes of all related initiatives with the continent and market, and other functional areas; ensures strategies address relevant stakeholder needs and competitive environment; executes accordingly. • Customer Relationships - Develops and sustains relationships based on an understanding of customer/stakeholder needs and actions consistent with the company's service standards. • Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential. • Strategic Partnerships - Develops collaborative relationships with fellow employees and business partners by making them feel valued, appreciated, and included; explores partnership opportunities with other people in and outside the organization; influences and leverages corporate and continental shared services and/or discipline leaders (e.g., HR, Finance, Legal etc.) to achieve objectives; maintains effective external relations with government, business and industry in respective countries; performs effectively as a liaison between locations, disciplines, and corporate to ensure needed resources are received and corporate strategies are understood and executed. Leadership • Communication - Conveys information and ideas to others in a convincing and engaging manner through a variety of methods. • Problem Solving and Decision Making - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, and chooses a course of action. • Leading Through Vision and Values - Keeps the organization's vision and values at the forefront of decision making and action. • Managing Change - Initiates and/or manages the change process and energizes it on an ongoing basis, taking steps to remove barriers or accelerate its pace; serves as role model for how to handle change by maintaining composure and performance level under pressure or when experiencing challenges. • Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values. • Strategy Development - Develops business plans by exploring and systematically evaluating opportunities with the greatest potential for producing positive results; ensures successful preparation and execution of business plans through effective planning, organizing, and on-going evaluation processes. Managing Execution • Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively acts and goes beyond what is required. • Strategy Execution - Ensures successful execution across business plans designed to maximize customer satisfaction, profitability, and market share through effective planning, organizing, and on-going evaluation processes. Generating Talent and Organizational Capability • Organizational Capability - Evaluates and adapts the structure of assignments and work processes to best fit the needs and/or support the goals of an organizational unit. • Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives. Learning and Applying Professional Expertise • Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges. o Strong understanding of hotel operations, deployment, project management, revenue management strategies, etc. o Strong understanding of technical reporting tools and their capabilities. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you . click apply for full job details
About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! Location Description Discover the extraordinary at Black Desert Resort in the heart of Ivins, UT, managed by Pyramid Global. With an impressive 791 guest rooms and 20,000 sq ft of meeting space spread across 13 unique venues, our resort offers a workplace that seamlessly blends luxury, nature, and top-notch hospitality. Embrace a distinctive culture where the essence of Ivins comes alive in every corner of the Black Desert Resort. As a valued member of the Pyramid Global family, you'll enjoy comprehensive benefits, including a 401k with a company match and recognition programs tailored to celebrate your dedication. Join us at Black Desert Resort, where your career is not just a job but an immersive experience in a desert oasis that captures the spirit of Ivins, UT. Your journey toward a fulfilling career in this unique setting starts here. Welcome to a workplace as extraordinary as the landscape that surrounds it! Overview Location Description: Black Desert Resort, located in the stunning landscape of Southern Utah, offers a unique luxury experience amidst breathtaking natural scenery. Our resort features a championship 19-hole golf course designed by Tom Weiskopf, luxurious accommodations, and a variety of amenities including upscale dining options, a state-of-the-art conference spacem, spa, and retail options. We cater to discerning guests seeking a unique and high-end experience, offering them impeccable accommodations, world-class amenities, and an unforgettable stay. Job Overview: The Senior Banquet Manager oversees the planning, organization, and execution of all banquet functions at the resort, ensuring a high level of quality and guest satisfaction. The Senior Banquet Manager will play a key role in maintaining and enhancing the resort's reputation for hosting exceptional events. Job Specifications: Onsite: Black Desert Resort Shift & Schedule Availability: Year Round / Full Time The budgeted range starts at $85,000 - $90,000 + annual bonus. Actual pay will be adjusted based on experience. Job Responsibilities but not limited to: Lead and manage all banquet operations, including staff management, event planning, setup, execution, and breakdown. Work closely with Catering Sales and clients to understand their event needs and preferences, and tailor banquet services to meet these requirements. Collaborate with the culinary team to design menus and coordinate food service for events. Ensure all banquet spaces are impeccably maintained and set up according to event specifications. Oversee the hiring, training, and development of banquet staff, ensuring a high standard of service. Manage banquet budget, including cost control and revenue generation, and provide regular financial reports. Develop and implement policies and procedures to improve the efficiency and quality of banquet services. Coordinate with other departments (sales, marketing, housekeeping) to ensure seamless event execution. Address and resolve any issues or concerns raised by clients or staff promptly and professionally. Stay updated with the latest trends in event management and strive to enhance the resort's banquet offerings. Qualifications Bachelor's degree in Hospitality Management, Event Management, or a related field. Minimum of 5 years of experience in banquet or event management, preferably in a luxury hotel or resort setting. Strong leadership and team management skills, with the ability to motivate and inspire a team. Excellent organizational, planning, and multitasking abilities. Strong communication and interpersonal skills, with a focus on customer service. Proficient in banquet management software and Microsoft Office Suite. Ability to work flexibly, including evenings, weekends, and holidays, as required by event schedules. Compensation Range The compensation for this position is $85,000.00/Yr. - $90,000.00/Yr. based on qualifications and experience.
Mar 27, 2024
Full time
About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! Location Description Discover the extraordinary at Black Desert Resort in the heart of Ivins, UT, managed by Pyramid Global. With an impressive 791 guest rooms and 20,000 sq ft of meeting space spread across 13 unique venues, our resort offers a workplace that seamlessly blends luxury, nature, and top-notch hospitality. Embrace a distinctive culture where the essence of Ivins comes alive in every corner of the Black Desert Resort. As a valued member of the Pyramid Global family, you'll enjoy comprehensive benefits, including a 401k with a company match and recognition programs tailored to celebrate your dedication. Join us at Black Desert Resort, where your career is not just a job but an immersive experience in a desert oasis that captures the spirit of Ivins, UT. Your journey toward a fulfilling career in this unique setting starts here. Welcome to a workplace as extraordinary as the landscape that surrounds it! Overview Location Description: Black Desert Resort, located in the stunning landscape of Southern Utah, offers a unique luxury experience amidst breathtaking natural scenery. Our resort features a championship 19-hole golf course designed by Tom Weiskopf, luxurious accommodations, and a variety of amenities including upscale dining options, a state-of-the-art conference spacem, spa, and retail options. We cater to discerning guests seeking a unique and high-end experience, offering them impeccable accommodations, world-class amenities, and an unforgettable stay. Job Overview: The Senior Banquet Manager oversees the planning, organization, and execution of all banquet functions at the resort, ensuring a high level of quality and guest satisfaction. The Senior Banquet Manager will play a key role in maintaining and enhancing the resort's reputation for hosting exceptional events. Job Specifications: Onsite: Black Desert Resort Shift & Schedule Availability: Year Round / Full Time The budgeted range starts at $85,000 - $90,000 + annual bonus. Actual pay will be adjusted based on experience. Job Responsibilities but not limited to: Lead and manage all banquet operations, including staff management, event planning, setup, execution, and breakdown. Work closely with Catering Sales and clients to understand their event needs and preferences, and tailor banquet services to meet these requirements. Collaborate with the culinary team to design menus and coordinate food service for events. Ensure all banquet spaces are impeccably maintained and set up according to event specifications. Oversee the hiring, training, and development of banquet staff, ensuring a high standard of service. Manage banquet budget, including cost control and revenue generation, and provide regular financial reports. Develop and implement policies and procedures to improve the efficiency and quality of banquet services. Coordinate with other departments (sales, marketing, housekeeping) to ensure seamless event execution. Address and resolve any issues or concerns raised by clients or staff promptly and professionally. Stay updated with the latest trends in event management and strive to enhance the resort's banquet offerings. Qualifications Bachelor's degree in Hospitality Management, Event Management, or a related field. Minimum of 5 years of experience in banquet or event management, preferably in a luxury hotel or resort setting. Strong leadership and team management skills, with the ability to motivate and inspire a team. Excellent organizational, planning, and multitasking abilities. Strong communication and interpersonal skills, with a focus on customer service. Proficient in banquet management software and Microsoft Office Suite. Ability to work flexibly, including evenings, weekends, and holidays, as required by event schedules. Compensation Range The compensation for this position is $85,000.00/Yr. - $90,000.00/Yr. based on qualifications and experience.
FoodPlus To support our growth we're looking for a District Manager to join our awesome team! This role will be based on-site in the San Francisco Bay Area. Pay Range: $140,000.00 to $160,000.00 We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number . HELP for help. Terms and Conditions: Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today! We're Food+ by Compass! Although the past year has been quite a rollercoaster for everyone, our amazing talented teams have continued to work tirelessly crafting incredible food experiences to help fuel the teams creating world-changing technologies at one of the world's major tech companies! We're excited to grow our global team of skilled culinarians, managers, food service operators and subject matter experts - this is not just a workplace, it's a place to innovate, a platform to bring your ideas to life, contribute to a sustainable future and best of all - be a part of an awesome team! To find out more about careers at Food+ by Compass please visit; To support our growth we're looking for a District Manager to join our awesome team! The District Manager drives excellence in the service and experience of cafe operations. Identifies, motivates, trains, develops and directs team members to deliver exceptional service and accomplish goals and projects. This position oversees the administrative and operational tasks, including implementation of programs, financial management and analysis, sanitation and safety. The District Manager will focus on innovative hospitality and creating the cafe experience for the Food program in order to support operational excellence. Sets the standards for operating systems and QA standards, hospitality, mentoring and development. This position reports into the Regional Director of Operations and will leverage their strong communication, hospitality and operational skills to partner with key stakeholders (culinary, nutrition, marketing, behavioral science, concept development, procurement, risk management, operations and people approach) to promote with standards, Food Program expectations and enhance user (partner) experience. The great things you'll do Design, manage and own the overall experience, not just the offerings Drive a culture of hospitality that is friendly and engaging Lead the districts multi and single unit operators Oversee implementation of operational initiatives Manage and mentor toward business goals, assisting with development and training of our team Monitor and manage all financial responsibilities Be accountable for meeting budget and financial projects as they arise Ensure all guidelines are implemented and adhered to Create a culture of Food and Workplace Safety Treat everyone with professionalism, care and respect Tour cafes, overseeing, training and assisting with front of house merchandising Act as a key relationship to our partner Communicate with the our partner accurately and in a timely manner Ensure teams work within budget while maintaining standards Oversee and contribute to the successful opening of all new cafes Meet all timelines for quarter and year-end reports given by our partner and Sector Employer What we look for in the perfect candidate Minimum of four (4) years college education; Bachelor's Degree in Hospitality, Hotel/Restaurant or Business Management or culinary school degree is preferred. A minimum of 10 years of industry experience in place of a degree. Multi-unit cafe, restaurant, stadium or hotel experience required Value-driven, inspirational leadership invoked by a deep sense of purpose and responsibility Minimum of 5 years experience in a growth setting, managing other multi unit managers Experience leading within a union environment a plus Ability to effectively communicate, motivate and interact with all levels within the organization Strong passion for great food and hospitality A proven track record as an innovative and financially responsible manager Experience in R/D, operations, or concept development a plus Proven mentoring and teaching skills with peers, individuals, and teams Ability to speak and present effectively in a group setting to Associates, Managers and our partner and represent the Food Program brand Working knowledge of Google Suite tools Able to work in a fast paced, changing environment Associates at FoodPlus are offered many fantastic benefits. Both full-time and part-time positions offer the following benefits to associates: Retirement Plan Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program In addition, full-time positions also offer the following benefits to associates: Medical Dental Vision Life Insurance/AD Disability Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) FoodPlus maintains a drug-free workplace About Compass Group: Achieving leadership in the foodservice industry Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Applications are accepted on an ongoing basis Req ID: FoodPlus
Mar 23, 2024
Full time
FoodPlus To support our growth we're looking for a District Manager to join our awesome team! This role will be based on-site in the San Francisco Bay Area. Pay Range: $140,000.00 to $160,000.00 We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number . HELP for help. Terms and Conditions: Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today! We're Food+ by Compass! Although the past year has been quite a rollercoaster for everyone, our amazing talented teams have continued to work tirelessly crafting incredible food experiences to help fuel the teams creating world-changing technologies at one of the world's major tech companies! We're excited to grow our global team of skilled culinarians, managers, food service operators and subject matter experts - this is not just a workplace, it's a place to innovate, a platform to bring your ideas to life, contribute to a sustainable future and best of all - be a part of an awesome team! To find out more about careers at Food+ by Compass please visit; To support our growth we're looking for a District Manager to join our awesome team! The District Manager drives excellence in the service and experience of cafe operations. Identifies, motivates, trains, develops and directs team members to deliver exceptional service and accomplish goals and projects. This position oversees the administrative and operational tasks, including implementation of programs, financial management and analysis, sanitation and safety. The District Manager will focus on innovative hospitality and creating the cafe experience for the Food program in order to support operational excellence. Sets the standards for operating systems and QA standards, hospitality, mentoring and development. This position reports into the Regional Director of Operations and will leverage their strong communication, hospitality and operational skills to partner with key stakeholders (culinary, nutrition, marketing, behavioral science, concept development, procurement, risk management, operations and people approach) to promote with standards, Food Program expectations and enhance user (partner) experience. The great things you'll do Design, manage and own the overall experience, not just the offerings Drive a culture of hospitality that is friendly and engaging Lead the districts multi and single unit operators Oversee implementation of operational initiatives Manage and mentor toward business goals, assisting with development and training of our team Monitor and manage all financial responsibilities Be accountable for meeting budget and financial projects as they arise Ensure all guidelines are implemented and adhered to Create a culture of Food and Workplace Safety Treat everyone with professionalism, care and respect Tour cafes, overseeing, training and assisting with front of house merchandising Act as a key relationship to our partner Communicate with the our partner accurately and in a timely manner Ensure teams work within budget while maintaining standards Oversee and contribute to the successful opening of all new cafes Meet all timelines for quarter and year-end reports given by our partner and Sector Employer What we look for in the perfect candidate Minimum of four (4) years college education; Bachelor's Degree in Hospitality, Hotel/Restaurant or Business Management or culinary school degree is preferred. A minimum of 10 years of industry experience in place of a degree. Multi-unit cafe, restaurant, stadium or hotel experience required Value-driven, inspirational leadership invoked by a deep sense of purpose and responsibility Minimum of 5 years experience in a growth setting, managing other multi unit managers Experience leading within a union environment a plus Ability to effectively communicate, motivate and interact with all levels within the organization Strong passion for great food and hospitality A proven track record as an innovative and financially responsible manager Experience in R/D, operations, or concept development a plus Proven mentoring and teaching skills with peers, individuals, and teams Ability to speak and present effectively in a group setting to Associates, Managers and our partner and represent the Food Program brand Working knowledge of Google Suite tools Able to work in a fast paced, changing environment Associates at FoodPlus are offered many fantastic benefits. Both full-time and part-time positions offer the following benefits to associates: Retirement Plan Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program In addition, full-time positions also offer the following benefits to associates: Medical Dental Vision Life Insurance/AD Disability Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) FoodPlus maintains a drug-free workplace About Compass Group: Achieving leadership in the foodservice industry Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Applications are accepted on an ongoing basis Req ID: FoodPlus
Job Details Job Location Sway Aspen - Aspen, CO Position Type Full Time Salary Range $15.00 - $20.00 Hourly Job Category Restaurant-Food Service Description SWAY ASPEN is hiring for a HOST Seeking candidates with year-round availability New Waterloo, In partnership with Infinite Hospitality of Aspen, is excited to announce a forthcoming Aspen location of Sway in February 2024. The original concept in Austin, Texas has been operating since 2012. Inspired by the Thai phrase, "Same Same, but Different," Sway Aspen will offer the same popular dishes that initially garnered the brand's acclaim. For locals and tourists alike - Sway will offer modern Thai food at an approachable price with the same emphasis on sourcing from local vendors and farmers to continue Sway's dedication to the community in which they operate. JOB OVERVIEW Who you are: You always root for your team and care about providing an exceptional guest experience, every single time. A warm conversationalist who thrives in an energetic workplace, you are a natural host. You enjoy putting people at ease, making them feel heard and understood, and knowing that you have the power to set the tone for their experience. You know a great experience means taking an interest in getting to know our guests before they even arrive, creating guest profiles that we can utilize to enhance their individual experience. What you'll learn: People skills, effective communication, dynamic thinking, proactive conflict resolution, multi-tasking, time management, teamwork, accountability, and leadership. Hosting is a great entryway into events, sales, and marketing. BENEFITS We are proud to offer competitive wages and the following benefits for full-time Aspen employees: Up to 3 weeks paid time off annually Discounted ski-passes Discounted RFTA passes Health, vision + dental benefits 401K matching Paid holidays Volunteer pay Tuition reimbursement Referral bonuses 50% off discount at most New Waterloo restaurants Discounts at our shops, hotels + local partnerships ABOUT NEW WATERLOO New Waterloo is an independent hospitality development + management company. We make places that create positive impact within the communities in which we live, work, play, and call home. Our brands include: South Congress Hotel, La Condesa, Sway, Cafe No Se, Manana, Maie Day, Otoko, Watertrade, Il Brutto, Butler Pitch & Putt, Waymore's Guest House & Casual Club, Revival Baltimore, El Capitan Hotel, and Albert Hotel. New Waterloo is an equal-opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will be accepting applications on an ongoing basis until a candidate is selected for this role.
Mar 19, 2024
Full time
Job Details Job Location Sway Aspen - Aspen, CO Position Type Full Time Salary Range $15.00 - $20.00 Hourly Job Category Restaurant-Food Service Description SWAY ASPEN is hiring for a HOST Seeking candidates with year-round availability New Waterloo, In partnership with Infinite Hospitality of Aspen, is excited to announce a forthcoming Aspen location of Sway in February 2024. The original concept in Austin, Texas has been operating since 2012. Inspired by the Thai phrase, "Same Same, but Different," Sway Aspen will offer the same popular dishes that initially garnered the brand's acclaim. For locals and tourists alike - Sway will offer modern Thai food at an approachable price with the same emphasis on sourcing from local vendors and farmers to continue Sway's dedication to the community in which they operate. JOB OVERVIEW Who you are: You always root for your team and care about providing an exceptional guest experience, every single time. A warm conversationalist who thrives in an energetic workplace, you are a natural host. You enjoy putting people at ease, making them feel heard and understood, and knowing that you have the power to set the tone for their experience. You know a great experience means taking an interest in getting to know our guests before they even arrive, creating guest profiles that we can utilize to enhance their individual experience. What you'll learn: People skills, effective communication, dynamic thinking, proactive conflict resolution, multi-tasking, time management, teamwork, accountability, and leadership. Hosting is a great entryway into events, sales, and marketing. BENEFITS We are proud to offer competitive wages and the following benefits for full-time Aspen employees: Up to 3 weeks paid time off annually Discounted ski-passes Discounted RFTA passes Health, vision + dental benefits 401K matching Paid holidays Volunteer pay Tuition reimbursement Referral bonuses 50% off discount at most New Waterloo restaurants Discounts at our shops, hotels + local partnerships ABOUT NEW WATERLOO New Waterloo is an independent hospitality development + management company. We make places that create positive impact within the communities in which we live, work, play, and call home. Our brands include: South Congress Hotel, La Condesa, Sway, Cafe No Se, Manana, Maie Day, Otoko, Watertrade, Il Brutto, Butler Pitch & Putt, Waymore's Guest House & Casual Club, Revival Baltimore, El Capitan Hotel, and Albert Hotel. New Waterloo is an equal-opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will be accepting applications on an ongoing basis until a candidate is selected for this role.
We are hiring! Come join our award winning team as a Lead Host for TRUSS and AURO BASIC PURPOSE: Point of Contact for all Host duties. Work closely with Restaurant and Culinary Managers to organize the seating patterns for TRUSS and AURO. Greet, welcome and bid farewell to guests as the first and last person guests interact with. Seat guests while coordinating guest reservations and manage the restaurant flow to ensure correct pacing. Respond to inquiries and interactions in an efficient, courteous and professional manner to achieve maximum customer satisfaction while complying with all Four Seasons' policies. ESSENTIAL FUNTIONS: Organize daily reservations in Open Table and double check all reservations for accuracy. Check Restaurant emails and phone messages- Respond accordingly with urgency. Respond to any CHAT F&B Reservation that are outstanding. Work closely with GOLDEN APP to update any ELITE / Guest requests. Confirm Reservations for today - towards 72hours out. Answer reservation lines during office time. Respond to Guest inquiries about special occasions and cake orders. Ensure that all menus are printed with the latest Chefs changes and ensure daily supply. Organize menu inventory paper and req accordingly. Forward PDR large enquires to F&B marketing coordinator. Seat guests promptly at a table pre-set for the number in the party and according to guest preference and service sequence and standards. Set up host/hostess stand, review guest reservation book, and make recommendations as to the set-up of the room, maintain a station chart and cover count for the restaurant while recognizing the maximum workload capacity of each server in order to meet Four Seasons Service standards. Use the available software to manage the restaurant capacity and guest profiles while communicating these to the Restaurant and Management Team. Answer telephones and emails according to Four Seasons standards and take guest reservations or provide information regarding the restaurant or any other hotel service. Anticipate the needs of guests, respond accordingly to guest inquiries or problems, and recognize regular guests by name and utilize the guest's name consistently. Inspect and maintain daily menus to ensure quality, condition and appearance while developing a complete working knowledge of all menu items and daily specials. Comply with Four Seasons' Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact. Work harmoniously and professionally with co-workers and supervisors. NON-ESSENTIAL FUNCTIONS: Complete special projects (menu changes, signage, etc) as instructed. Ensure proper table set-up and make minor adjustments as needed. Take guests orders. Plate and prepare food items. Perform other tasks or projects as assigned by management. Assists with responsibilities and duties in the absence of or due to heavy volume in areas of Food & Beverage when needed. KNOWLEDGE AND SKILLS: Education: High School education or equivalent experience. Experience: Six to twelve months of restaurant, food and beverage, or equivalent experience is required. Knowledge of Napa Valley and surrounding areas, highly desirable, however not required. Skills and Abilities: Must be flexible with schedule- Able to work weekdays, weekends, holidays, evening/overnight shifts. Ability to carry and balance a tray. Ability to accurately process cash and credit card transactions. Ability to multi-task in a high volume and demanding environment. Strong computer skills Strong problem solving skills, ability to handle difficult situations and guests. Requires reading, writing and oral proficiency in the English language Valid driver's license and clean driving record This position is not eligible for work sponsorship/visa. Candidates must possess valid US work authorization. To apply internally please click here: Four Seasons Napa Valley Internal Application About the company Four Seasons prides itself on the commitment to the Golden Rule philosophy, and strives to provide the best possible experience for both our guests and employees. Our employee-centric approach will have you feeling like family in no time! Benefits & Compensation Information Four Seasons Resort and Residences Napa Valley employees can enjoy: Hourly: $24.95 Competitive Salary & Benefits Cigna medical and dental benefit options 8 weeks of New Parental Leave Pay Excellent Training and Development opportunities Complimentary accommodation at other Four Seasons Hotels and Resorts Complimentary Employee Meals 401k Retirement Plans To apply, please click on the "APPLY" button and create an account. There will be a short questionnaire for you to complete and a section for you to attach your Resume/CV and Cover Letter. Please attach your Resume/CV in PDF or Word format. Applications/Resumes will only be accepted on this website. Please do not email your information. Thank you for your understanding. FOUR SEASONS HOTELS & RESORTS Four Seasons is dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. The deeply instilled Four Seasons culture is personified by its employees - people who share a single focus and are inspired to offer great service. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating every one we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us, discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. Learn more about what it is like to work at Four Seasons, visit us: If you are a qualified individual with a disability or disabled veteran and need a reasonable accommodation to use or access our online system, please contact our People + Culture Office at . Four Seasons is an Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. To access the 'EEOC is The Law' Information poster please visit this website: Know Your Rights. Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -
Mar 19, 2024
Full time
We are hiring! Come join our award winning team as a Lead Host for TRUSS and AURO BASIC PURPOSE: Point of Contact for all Host duties. Work closely with Restaurant and Culinary Managers to organize the seating patterns for TRUSS and AURO. Greet, welcome and bid farewell to guests as the first and last person guests interact with. Seat guests while coordinating guest reservations and manage the restaurant flow to ensure correct pacing. Respond to inquiries and interactions in an efficient, courteous and professional manner to achieve maximum customer satisfaction while complying with all Four Seasons' policies. ESSENTIAL FUNTIONS: Organize daily reservations in Open Table and double check all reservations for accuracy. Check Restaurant emails and phone messages- Respond accordingly with urgency. Respond to any CHAT F&B Reservation that are outstanding. Work closely with GOLDEN APP to update any ELITE / Guest requests. Confirm Reservations for today - towards 72hours out. Answer reservation lines during office time. Respond to Guest inquiries about special occasions and cake orders. Ensure that all menus are printed with the latest Chefs changes and ensure daily supply. Organize menu inventory paper and req accordingly. Forward PDR large enquires to F&B marketing coordinator. Seat guests promptly at a table pre-set for the number in the party and according to guest preference and service sequence and standards. Set up host/hostess stand, review guest reservation book, and make recommendations as to the set-up of the room, maintain a station chart and cover count for the restaurant while recognizing the maximum workload capacity of each server in order to meet Four Seasons Service standards. Use the available software to manage the restaurant capacity and guest profiles while communicating these to the Restaurant and Management Team. Answer telephones and emails according to Four Seasons standards and take guest reservations or provide information regarding the restaurant or any other hotel service. Anticipate the needs of guests, respond accordingly to guest inquiries or problems, and recognize regular guests by name and utilize the guest's name consistently. Inspect and maintain daily menus to ensure quality, condition and appearance while developing a complete working knowledge of all menu items and daily specials. Comply with Four Seasons' Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact. Work harmoniously and professionally with co-workers and supervisors. NON-ESSENTIAL FUNCTIONS: Complete special projects (menu changes, signage, etc) as instructed. Ensure proper table set-up and make minor adjustments as needed. Take guests orders. Plate and prepare food items. Perform other tasks or projects as assigned by management. Assists with responsibilities and duties in the absence of or due to heavy volume in areas of Food & Beverage when needed. KNOWLEDGE AND SKILLS: Education: High School education or equivalent experience. Experience: Six to twelve months of restaurant, food and beverage, or equivalent experience is required. Knowledge of Napa Valley and surrounding areas, highly desirable, however not required. Skills and Abilities: Must be flexible with schedule- Able to work weekdays, weekends, holidays, evening/overnight shifts. Ability to carry and balance a tray. Ability to accurately process cash and credit card transactions. Ability to multi-task in a high volume and demanding environment. Strong computer skills Strong problem solving skills, ability to handle difficult situations and guests. Requires reading, writing and oral proficiency in the English language Valid driver's license and clean driving record This position is not eligible for work sponsorship/visa. Candidates must possess valid US work authorization. To apply internally please click here: Four Seasons Napa Valley Internal Application About the company Four Seasons prides itself on the commitment to the Golden Rule philosophy, and strives to provide the best possible experience for both our guests and employees. Our employee-centric approach will have you feeling like family in no time! Benefits & Compensation Information Four Seasons Resort and Residences Napa Valley employees can enjoy: Hourly: $24.95 Competitive Salary & Benefits Cigna medical and dental benefit options 8 weeks of New Parental Leave Pay Excellent Training and Development opportunities Complimentary accommodation at other Four Seasons Hotels and Resorts Complimentary Employee Meals 401k Retirement Plans To apply, please click on the "APPLY" button and create an account. There will be a short questionnaire for you to complete and a section for you to attach your Resume/CV and Cover Letter. Please attach your Resume/CV in PDF or Word format. Applications/Resumes will only be accepted on this website. Please do not email your information. Thank you for your understanding. FOUR SEASONS HOTELS & RESORTS Four Seasons is dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. The deeply instilled Four Seasons culture is personified by its employees - people who share a single focus and are inspired to offer great service. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating every one we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us, discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. Learn more about what it is like to work at Four Seasons, visit us: If you are a qualified individual with a disability or disabled veteran and need a reasonable accommodation to use or access our online system, please contact our People + Culture Office at . Four Seasons is an Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. To access the 'EEOC is The Law' Information poster please visit this website: Know Your Rights. Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -