Job Description Embark on a dynamic and engaging career as a Sales and Catering Coordinator, where your role becomes a catalyst for orchestrating seamless and unforgettable events. As the linchpin between sales and catering teams, you will be the architect of impeccable guest experiences, ensuring that every detail aligns with the pinnacle of excellence. Your days will be filled with a myriad of responsibilities, from collaborating on sophisticated sales strategies to seamlessly coordinating catering services for a diverse array of events. With creativity as your compass, you'll navigate the intricacies of event planning, crafting bespoke experiences that leave an indelible mark on our guests. Collaborate with the sales team to develop and implement effective strategies to attract clients for events and catering services. Act as a liaison between the sales and catering departments, ensuring seamless communication and coordination. Facilitate the booking and planning of events, ranging from corporate meetings to social gatherings, while considering clients' preferences and needs. Coordinate catering services, including menu selection, food presentation, and ensuring high-quality service standards. Assist in the creation of proposals, contracts, and event orders, ensuring accuracy and completeness. Maintain detailed records of client interactions, contracts, and event details for future reference. Conduct site visits with clients to showcase event spaces and discuss specific requirements. Collaborate with vendors and suppliers to secure necessary resources for events, negotiating contracts when necessary. Assist in marketing efforts to promote events and catering services, including the creation of promotional materials and social media content. Collaborate with the sales and marketing teams to maximize revenue opportunities and achieve sales targets.
Mar 15, 2024
Full time
Job Description Embark on a dynamic and engaging career as a Sales and Catering Coordinator, where your role becomes a catalyst for orchestrating seamless and unforgettable events. As the linchpin between sales and catering teams, you will be the architect of impeccable guest experiences, ensuring that every detail aligns with the pinnacle of excellence. Your days will be filled with a myriad of responsibilities, from collaborating on sophisticated sales strategies to seamlessly coordinating catering services for a diverse array of events. With creativity as your compass, you'll navigate the intricacies of event planning, crafting bespoke experiences that leave an indelible mark on our guests. Collaborate with the sales team to develop and implement effective strategies to attract clients for events and catering services. Act as a liaison between the sales and catering departments, ensuring seamless communication and coordination. Facilitate the booking and planning of events, ranging from corporate meetings to social gatherings, while considering clients' preferences and needs. Coordinate catering services, including menu selection, food presentation, and ensuring high-quality service standards. Assist in the creation of proposals, contracts, and event orders, ensuring accuracy and completeness. Maintain detailed records of client interactions, contracts, and event details for future reference. Conduct site visits with clients to showcase event spaces and discuss specific requirements. Collaborate with vendors and suppliers to secure necessary resources for events, negotiating contracts when necessary. Assist in marketing efforts to promote events and catering services, including the creation of promotional materials and social media content. Collaborate with the sales and marketing teams to maximize revenue opportunities and achieve sales targets.
Company Description Job Description The Villa Services Coordinator is responsible for providing professional and exceptional personalized service while ensuring all guest needs are anticipated and met promptly and efficiently. The Villa Services Coordinator solves problems and proactively seeks opportunities to impress VIP guests and assist team members. Answers all incoming calls to Villa Services and handles all requests promptly, efficiently, and professionally in accordance with department standards. Delegates and follow-up on assigned Butler tasks and coordinate with Butler Supervisor. Take food & beverage orders then place order with restaurant outlet and/or input in Micros system. Checks the status of Butler whereabouts and assignments throughout the shift. Organizes and communicates timed orders to Butlers, Hosts, and supporting F&B outlets. Emails hosts and administrative assistants for amenity and food & beverage approvals. Ensures all floral, In-Room Dining, and host amenities are set up in suite prior to guest arrivals. Arranges Spa, Salon, dinner, show, and Golf reservations. Arrange off-property guest and host requests with the Transportation Department. Processes all business services requests for guests including but not limited to: shipping and packaging, email, itinerary, and printing requests. Coordinates with Housekeeping for all arrivals/departures, make-up/turn-down services, and special set-up requests. Inputs and tracks all Engineering, Horticulture, and pool requests. Maintains an occupancy log with upcoming arrivals, Casino/Special events, and holidays. Responsible for updating all guest profiles with current and accurate guest preferences obtained from Villa Services team members, hosts, and/or guests. Understands and completes tasks and reports on the "Coordinator Shift Checklist" on a daily basis. Maintains the privacy and confidentiality of all Villa guests. Problem solves last minute guest or host requests and coordinate with appropriate departments for resolution. Assists Supervisors in tasks involving other departments such as: Banquets and Catering, Sound and Video, A/V, Food & Beverage, Security and Housekeeping. Orders requisition items as needed to keep pantry supplies up to par. Keeps working area clean and organized and assist in recording guest storage items. Maintains the Wynn standards of service with guests and co-workers at all times. Looks for opportunities to assist peers, guests, other departments, or leaders at all times and will notify a member of management concerning guest or host complaints. Solution-oriented, avoids conflict and gossip, stays on task, and promotes teamwork. Ensures the Wynn standards of cleanliness and appearance for all areas and maintains a safe and pristine work environment for all. Understands safety is a priority and always follows department and company Safety and Health code standards. Knows and adheres to Wynn policies and procedures, embraces company culture, and takes pride in the Resort and amenities. Is well-versed in the Resort and Hotel features and services including all outlets, hours of operation, activities, and events available to guests. Attends required meetings and training classes and incorporates knowledge gained into daily work practices. Performs all other job related duties as assigned. Qualifications Previous Food and Beverage experience preferred in addition to Micros training. Concierge knowledge and skills along with familiarity of VIP Services/Front Desk operations a plus but not required. Must possess outstanding organizational, interpersonal, and administrative skills, as well as excellent attention to detail. Must possess excellent verbal and written communication skills along with effective listening skills with strong decision making abilities. Must have exceptional telephone etiquette skills. Must be able to engage guests in a friendly and professional manner while maintaining confidentiality at all times. Requires a willingness to work beyond the average work day of 8 hours and be flexible to adjust work hours and schedule to cover all shifts of the operation. Proficiency with Microsoft Office programs specifically Outlook, Word, Excel, and PowerPoint. Must be able to work efficiently within a team environment. Must be a respectful and courteous team player. Must possess a positive, "whatever it takes" attitude. Must have strong customer service skills. Ability to deal with problems involving guests and operational issues while maintaining a positive attitude. Must have an open mind and willingness to learn new processes, concepts and ways of approaching guest and coworkers. Must be able to communicate in English with guests, management, and other employees to their understanding. Additional foreign language a plus. Combination of education equivalent to graduation from high school (High school diploma) or any other combination of education, training and experience that provides the required knowledge, skills and abilities. Must be at least 21 years of age or older and must be able to perform all essential functions of the position. Additional Information Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Mar 23, 2024
Full time
Company Description Job Description The Villa Services Coordinator is responsible for providing professional and exceptional personalized service while ensuring all guest needs are anticipated and met promptly and efficiently. The Villa Services Coordinator solves problems and proactively seeks opportunities to impress VIP guests and assist team members. Answers all incoming calls to Villa Services and handles all requests promptly, efficiently, and professionally in accordance with department standards. Delegates and follow-up on assigned Butler tasks and coordinate with Butler Supervisor. Take food & beverage orders then place order with restaurant outlet and/or input in Micros system. Checks the status of Butler whereabouts and assignments throughout the shift. Organizes and communicates timed orders to Butlers, Hosts, and supporting F&B outlets. Emails hosts and administrative assistants for amenity and food & beverage approvals. Ensures all floral, In-Room Dining, and host amenities are set up in suite prior to guest arrivals. Arranges Spa, Salon, dinner, show, and Golf reservations. Arrange off-property guest and host requests with the Transportation Department. Processes all business services requests for guests including but not limited to: shipping and packaging, email, itinerary, and printing requests. Coordinates with Housekeeping for all arrivals/departures, make-up/turn-down services, and special set-up requests. Inputs and tracks all Engineering, Horticulture, and pool requests. Maintains an occupancy log with upcoming arrivals, Casino/Special events, and holidays. Responsible for updating all guest profiles with current and accurate guest preferences obtained from Villa Services team members, hosts, and/or guests. Understands and completes tasks and reports on the "Coordinator Shift Checklist" on a daily basis. Maintains the privacy and confidentiality of all Villa guests. Problem solves last minute guest or host requests and coordinate with appropriate departments for resolution. Assists Supervisors in tasks involving other departments such as: Banquets and Catering, Sound and Video, A/V, Food & Beverage, Security and Housekeeping. Orders requisition items as needed to keep pantry supplies up to par. Keeps working area clean and organized and assist in recording guest storage items. Maintains the Wynn standards of service with guests and co-workers at all times. Looks for opportunities to assist peers, guests, other departments, or leaders at all times and will notify a member of management concerning guest or host complaints. Solution-oriented, avoids conflict and gossip, stays on task, and promotes teamwork. Ensures the Wynn standards of cleanliness and appearance for all areas and maintains a safe and pristine work environment for all. Understands safety is a priority and always follows department and company Safety and Health code standards. Knows and adheres to Wynn policies and procedures, embraces company culture, and takes pride in the Resort and amenities. Is well-versed in the Resort and Hotel features and services including all outlets, hours of operation, activities, and events available to guests. Attends required meetings and training classes and incorporates knowledge gained into daily work practices. Performs all other job related duties as assigned. Qualifications Previous Food and Beverage experience preferred in addition to Micros training. Concierge knowledge and skills along with familiarity of VIP Services/Front Desk operations a plus but not required. Must possess outstanding organizational, interpersonal, and administrative skills, as well as excellent attention to detail. Must possess excellent verbal and written communication skills along with effective listening skills with strong decision making abilities. Must have exceptional telephone etiquette skills. Must be able to engage guests in a friendly and professional manner while maintaining confidentiality at all times. Requires a willingness to work beyond the average work day of 8 hours and be flexible to adjust work hours and schedule to cover all shifts of the operation. Proficiency with Microsoft Office programs specifically Outlook, Word, Excel, and PowerPoint. Must be able to work efficiently within a team environment. Must be a respectful and courteous team player. Must possess a positive, "whatever it takes" attitude. Must have strong customer service skills. Ability to deal with problems involving guests and operational issues while maintaining a positive attitude. Must have an open mind and willingness to learn new processes, concepts and ways of approaching guest and coworkers. Must be able to communicate in English with guests, management, and other employees to their understanding. Additional foreign language a plus. Combination of education equivalent to graduation from high school (High school diploma) or any other combination of education, training and experience that provides the required knowledge, skills and abilities. Must be at least 21 years of age or older and must be able to perform all essential functions of the position. Additional Information Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Job Description The Catering Service Worker Lead is responsible for supervision and support in planning catering events of varying sizes and levels in both central and satellite locations. Ensures that all catering brand standards and initiatives are consistently achieved. Compensation COMPENSATION: The hourly rate for this position ranges from $18 to $25, depending on circumstances including an applicant?s skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors. Additional compensation may include a bonus or commission (if relevant). This is Aramark?s good faith and reasonable estimate of the range of compensation for this position as of the time of posting. If hired, employee will be in an ?at-will position? and Aramark reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time AND FOR ANY REASON, including, BUT NOT LIMITED TO for reasons related to individual performance, Aramark or individual department/team performance, and market factors. Job Responsibilities Develops and is accountable for a safety culture that creates a work environment where no one gets hurt. Directly supervises catering operations including such duties as coordination of staff and rental equipment, set-up, preparation, service, and break down of catered foods, beverages, and events of varying size and complexity. Booking of events, selecting and costing menu items, and pricing as needed. Assists with hiring, discipline, and performance reviews. Coordinates activities with other internal departments. Participates in management team meetings. Interfaces with vendors and key service users within client organization. Facilitate external customer relations; represents Aramark and the client at any and all meetings and events. Ensures that appropriate sanitation, organization, and safety standards are met through the use of checklists, hands-on supervision, and follow-up. Participates in all catering training programs; helps to develop and implement training programs for hourly, part-time, and student employees. Aid in implementation and adherence to all Aramark OpX Catering initiatives and guidelines. At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications Minimum of two years operational experience in a hotel/banquet setting required.? Prior experience with booking of events preferred. This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective equipment (PPE). Education About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook , Instagram and Twitter .
Mar 12, 2024
Full time
Job Description The Catering Service Worker Lead is responsible for supervision and support in planning catering events of varying sizes and levels in both central and satellite locations. Ensures that all catering brand standards and initiatives are consistently achieved. Compensation COMPENSATION: The hourly rate for this position ranges from $18 to $25, depending on circumstances including an applicant?s skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors. Additional compensation may include a bonus or commission (if relevant). This is Aramark?s good faith and reasonable estimate of the range of compensation for this position as of the time of posting. If hired, employee will be in an ?at-will position? and Aramark reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time AND FOR ANY REASON, including, BUT NOT LIMITED TO for reasons related to individual performance, Aramark or individual department/team performance, and market factors. Job Responsibilities Develops and is accountable for a safety culture that creates a work environment where no one gets hurt. Directly supervises catering operations including such duties as coordination of staff and rental equipment, set-up, preparation, service, and break down of catered foods, beverages, and events of varying size and complexity. Booking of events, selecting and costing menu items, and pricing as needed. Assists with hiring, discipline, and performance reviews. Coordinates activities with other internal departments. Participates in management team meetings. Interfaces with vendors and key service users within client organization. Facilitate external customer relations; represents Aramark and the client at any and all meetings and events. Ensures that appropriate sanitation, organization, and safety standards are met through the use of checklists, hands-on supervision, and follow-up. Participates in all catering training programs; helps to develop and implement training programs for hourly, part-time, and student employees. Aid in implementation and adherence to all Aramark OpX Catering initiatives and guidelines. At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications Minimum of two years operational experience in a hotel/banquet setting required.? Prior experience with booking of events preferred. This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective equipment (PPE). Education About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook , Instagram and Twitter .
Description The Department of Youth Services (DYS) is the juvenile justice agency for the Commonwealth of Massachusetts. We work with young people who are detained or committed and provide detention, custody, diagnosis, education, and support to young people ages 12-21. Most of the youth served are between the ages of 14 and 18. The Department promotes positive change for the youth committed to our care and has been on the forefront of de-institutionalization, in part, by providing adolescent-focused rehabilitation to youth in residential treatment. The Department of Youth Services employs staff in various professions and backgrounds to engage young people in strategies that support positive youth development. As a key member of the residential team, direct-care staff must monitor and provide on-site and immediate intervention of DYS youth in our residential facilities. For additional information about the Department of Youth Services and its programs please watch: Incumbents of positions in this series oversee food service activities, including the preparation and serving of food, plan menus, and evaluate prepared food for proper quality and quantity. Inspect food service areas; make recommendations to superiors concerning food service activities. The Department of Youth Services (DYS) is seeking a dynamic, experienced, person to fill the role of Food Service Supervisor at the Zara Cisco Brough Center located at 288 Lyman Street in Westborough, MA. Duties and Responsibilities (these duties are a general summary and not all inclusive): Oversee food service activities including the preparation and serving of food; evaluates prepared food to ensure that the quality and quantity meet established standards. Plan menus for cafeteria by consulting with dietitians and others to ensure meals served are ample in quantity and nutritionally sound. Inspect food services areas to ensure compliance with acceptable food service practice and application sanitation codes and safety standards; overseas cleaning of cafeteria. Ensure sufficient resources for efficient services by making recommendations to superiors concerning food service activities, including the purchase of supplies and equipment and improved policies and practices related to the purchase, storage, preparation and serving of food, etc. Maintain records of food service operations including food costs and the use for cost control purposes. Make recommendations for cafeteria budget by projecting personnel, food and equipment costs. Perform related duties such as interviewing applicants for employment, providing for the orientation and on the job training of subordinates and attending and conducting meetings. Preferred Qualifications: Knowledge of the principles and practices of food service management, including terminology in connection with large scale food service operations. Knowledge of the standard methods and techniques used in food preparation including cooking and baking and the serving, handling and storage of food. Knowledge of the safety and sanitation practices and procedures followed in food preparation including cooking and baking and the serving, handling and storage of food. Knowledge of the types and methods of the uses of utensils and equipment used in food preparation including cooking and baking and the serving, handling and storage of food. Knowledge of the effects of time, temperature and weather conditions on food. Knowledge of the proper quality, appearance and condition of food. Along with the principles and methods of inventory control of supplies and equipment. Ability to supervise, including planning and assigning work according to the nature of the job to be accomplished, the capabilities of subordinates and available resources; controlling work through periodic reviews and/or evaluations; determining subordinates training needs and providing or arranging for such trainings. Motivating subordinates to work effectively; determining the need for disciplinary action and either recommending or initiating disciplinary action. Ability to understand and apple the laws, rules, regulations, policies, procedures, specifications, standards and guidelines governing assigned unit activities. Ability to judge the proper quality, appearance and condition of foods by sensory observation. Ability to read and interpret weights and measures tables, as well as perform arithmetic computations to determine percentages, ratios and proportions. Ability to give oral and written instructions in a precise and understandable manner. Schedule: 6:00 AM - 2:00 PM, with Sundays and Mondays off. Pre-Offer Process: Pre-Employment Requirements: Candidates must pass a pre-employment screening which includes: 1) Drug Screening; 2) Psychological Screening; 3) Medical Examination; and 4) Physical Abilities Test (PAT) for direct care positions. If you would like more information, please log on to the DYS website to access detailed information on the Pre-Employment process. A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit and click on "Information for Job Applicants". Education, licensure and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines. Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth's website. If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the For questions, please contact the Office of Human Resources at 1- and select option . Qualifications First consideration will be given to those applicants that apply within the first 14 days. Minimum Entrance Requirements: Applicants must have at least (A) four years of full-time, or equivalent part-time, experience in the preparation and cooking of food in a hotel, restaurant, cafeteria, catering firm, government or private institution and (B) of which at least one year must have been in a supervisory capacity, or (C) any equivalent combination of the required experience and the substitutions below. Substitutions: I. An Associate's degree with a major in restaurant and hotel management, food service management, home economics, nutrition or dietetics may be substituted for a maximum of one year of the required (A) experience. II. A Bachelor's or higher degree with a major in restaurant and hotel management, food service management, home economics, nutrition or dietetics may be substituted for a maximum of two years of the required (A) experience. III. A diploma or certificate from a recognized trade, technical or vocational school, at the high school level or higher, with a major in culinary arts, food services or food trades may be substituted for a maximum of one year of the required (A) experience. Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed. NOTE: Educational substitutions will only be permitted for a maximum of two years of the required (A) experience. No substitutions will be permitted for the required (B) experience. Special Requirements: None. Comprehensive Benefits When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Want the specifics? Title 101 CMR 23.00 ("Regulation") requires certain agency staff to have received the COVID-19 vaccination and Influenza vaccination, or have taken required mitigation measures, to prevent viral infection and transmission in State Hospitals and State Congregate Care Facilities. The Regulation applies to this position. Successful candidates will be required to acknowledge and attest to your vaccination status for both COVID-19 and Influenza. An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role. Official Title: Food Service Supervisor I Primary Location: United States-Massachusetts-Westborough-PO 288-Lyman St Job: Food Services Agency: Department of Youth Services Schedule: Full-time Shift: Day Job Posting: Mar 25, 2024, 1:46:33 PM Number of Openings: 1 Salary: 64,949.30 - 92,874.60 Yearly If you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator: Natasha click apply for full job details
Mar 28, 2024
Full time
Description The Department of Youth Services (DYS) is the juvenile justice agency for the Commonwealth of Massachusetts. We work with young people who are detained or committed and provide detention, custody, diagnosis, education, and support to young people ages 12-21. Most of the youth served are between the ages of 14 and 18. The Department promotes positive change for the youth committed to our care and has been on the forefront of de-institutionalization, in part, by providing adolescent-focused rehabilitation to youth in residential treatment. The Department of Youth Services employs staff in various professions and backgrounds to engage young people in strategies that support positive youth development. As a key member of the residential team, direct-care staff must monitor and provide on-site and immediate intervention of DYS youth in our residential facilities. For additional information about the Department of Youth Services and its programs please watch: Incumbents of positions in this series oversee food service activities, including the preparation and serving of food, plan menus, and evaluate prepared food for proper quality and quantity. Inspect food service areas; make recommendations to superiors concerning food service activities. The Department of Youth Services (DYS) is seeking a dynamic, experienced, person to fill the role of Food Service Supervisor at the Zara Cisco Brough Center located at 288 Lyman Street in Westborough, MA. Duties and Responsibilities (these duties are a general summary and not all inclusive): Oversee food service activities including the preparation and serving of food; evaluates prepared food to ensure that the quality and quantity meet established standards. Plan menus for cafeteria by consulting with dietitians and others to ensure meals served are ample in quantity and nutritionally sound. Inspect food services areas to ensure compliance with acceptable food service practice and application sanitation codes and safety standards; overseas cleaning of cafeteria. Ensure sufficient resources for efficient services by making recommendations to superiors concerning food service activities, including the purchase of supplies and equipment and improved policies and practices related to the purchase, storage, preparation and serving of food, etc. Maintain records of food service operations including food costs and the use for cost control purposes. Make recommendations for cafeteria budget by projecting personnel, food and equipment costs. Perform related duties such as interviewing applicants for employment, providing for the orientation and on the job training of subordinates and attending and conducting meetings. Preferred Qualifications: Knowledge of the principles and practices of food service management, including terminology in connection with large scale food service operations. Knowledge of the standard methods and techniques used in food preparation including cooking and baking and the serving, handling and storage of food. Knowledge of the safety and sanitation practices and procedures followed in food preparation including cooking and baking and the serving, handling and storage of food. Knowledge of the types and methods of the uses of utensils and equipment used in food preparation including cooking and baking and the serving, handling and storage of food. Knowledge of the effects of time, temperature and weather conditions on food. Knowledge of the proper quality, appearance and condition of food. Along with the principles and methods of inventory control of supplies and equipment. Ability to supervise, including planning and assigning work according to the nature of the job to be accomplished, the capabilities of subordinates and available resources; controlling work through periodic reviews and/or evaluations; determining subordinates training needs and providing or arranging for such trainings. Motivating subordinates to work effectively; determining the need for disciplinary action and either recommending or initiating disciplinary action. Ability to understand and apple the laws, rules, regulations, policies, procedures, specifications, standards and guidelines governing assigned unit activities. Ability to judge the proper quality, appearance and condition of foods by sensory observation. Ability to read and interpret weights and measures tables, as well as perform arithmetic computations to determine percentages, ratios and proportions. Ability to give oral and written instructions in a precise and understandable manner. Schedule: 6:00 AM - 2:00 PM, with Sundays and Mondays off. Pre-Offer Process: Pre-Employment Requirements: Candidates must pass a pre-employment screening which includes: 1) Drug Screening; 2) Psychological Screening; 3) Medical Examination; and 4) Physical Abilities Test (PAT) for direct care positions. If you would like more information, please log on to the DYS website to access detailed information on the Pre-Employment process. A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit and click on "Information for Job Applicants". Education, licensure and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines. Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth's website. If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the For questions, please contact the Office of Human Resources at 1- and select option . Qualifications First consideration will be given to those applicants that apply within the first 14 days. Minimum Entrance Requirements: Applicants must have at least (A) four years of full-time, or equivalent part-time, experience in the preparation and cooking of food in a hotel, restaurant, cafeteria, catering firm, government or private institution and (B) of which at least one year must have been in a supervisory capacity, or (C) any equivalent combination of the required experience and the substitutions below. Substitutions: I. An Associate's degree with a major in restaurant and hotel management, food service management, home economics, nutrition or dietetics may be substituted for a maximum of one year of the required (A) experience. II. A Bachelor's or higher degree with a major in restaurant and hotel management, food service management, home economics, nutrition or dietetics may be substituted for a maximum of two years of the required (A) experience. III. A diploma or certificate from a recognized trade, technical or vocational school, at the high school level or higher, with a major in culinary arts, food services or food trades may be substituted for a maximum of one year of the required (A) experience. Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed. NOTE: Educational substitutions will only be permitted for a maximum of two years of the required (A) experience. No substitutions will be permitted for the required (B) experience. Special Requirements: None. Comprehensive Benefits When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Want the specifics? Title 101 CMR 23.00 ("Regulation") requires certain agency staff to have received the COVID-19 vaccination and Influenza vaccination, or have taken required mitigation measures, to prevent viral infection and transmission in State Hospitals and State Congregate Care Facilities. The Regulation applies to this position. Successful candidates will be required to acknowledge and attest to your vaccination status for both COVID-19 and Influenza. An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role. Official Title: Food Service Supervisor I Primary Location: United States-Massachusetts-Westborough-PO 288-Lyman St Job: Food Services Agency: Department of Youth Services Schedule: Full-time Shift: Day Job Posting: Mar 25, 2024, 1:46:33 PM Number of Openings: 1 Salary: 64,949.30 - 92,874.60 Yearly If you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator: Natasha click apply for full job details
University of Arkansas System
Arkansas City, Arkansas
Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System two-year institutions will also view open positions and apply within Workday by searching for "Find Jobs for Students". All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated). To view the job posting closing date please return to the search for jobs page. If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through "My Draft Applications" located on your Candidate Home page. Type of Position: Staff - Skilled Labor Workstudy Position: No Job Type: Regular Work Shift: Sponsorship Available: No Institution Name: University of Arkansas Pulaski Technical College University of Arkansas - Pulaski Technical College at North Little Rock is an integral part of the Arkansas Technical and Community College System maintained by the State of Arkansas. The college is governed by the University of Arkansas System Board of Trustees and a seven-member Board of Visitors and derives its support largely from student tuition and fees and legislative appropriations. UA - Pulaski Tech, a comprehensive two-year college, offers associate degree and certificate programs for students who plan to transfer to four-year colleges and universities and/or for career preparation and advancement. Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button. For general application assistance or if you have questions about a job posting, please contact Human Resources at . Department: Catering and Events Department's Website: Summary of Job Duties: University of Arkansas-Pulaski Technical College (UA-PTC) in Little Rock, Arkansas, is accepting applications for the Sous Chef of Campus Dining in the Culinary Arts and Hospitality Management Institute (CAHMI). The Sous Chef is responsible for the day-to-day food service production of all campus dining events located on and off the college's campuses (i.e., North Little Rock, South Location, Business and Industry Center, and North Little Rock Aviation Location) under the direct supervision of the Director of Campus Dining and events. This includes daily food service at North Little Rock and South locations and catering activities of Campus Dining. The Sous Chef of Campus Dining supervises and prepares menus with efficient cost-effective management. Travel is required but not limited to the South Location, Business and Industry Center, and North Little Rock Aviation Location. GENERAL RESPONSIBILITIES : • Preparing and coordinating of menus for daily food service at the North Little Rock and South locations, as well as the catering of events on all campus locations • Maintain high standards of quality control, hygiene, and health and safety • Be available to work night and weekend shifts involving a flexible work schedule to accommodate events • Ensure that all events/meetings are correctly set-with floor plans for weekly events and prepared event/banquet staff • Supervises and trains team members in the kitchen how to perform their job duties to the best of their abilities, including presentation of food, buffets and retail items in foodservice, and all other areas needed to learn and grow in their position • Ensures food served is of high quality, properly prepared according to recipe and is expedited to all outlets in a smooth and efficient manner • Writes schedules, evaluates, and directs all team members, including work study and practicum students, as assigned • Keeps open verbal and written communication between the management and team members • Takes immediate action on problems that are encountered in the kitchen. Writes and presents disciplinary action as needed • Monitor and control food and labor costs for efficient food service delivery • Complete weekly inventories and maintain records that comply with applicable UA-PTC and government policies • Order ingredients and supplies necessary for catering and food service operations • Maintains equipment in kitchen and service areas and ensures repairs are made in a timely manner • Maintains menu and pricing for POS systems; oversees proper checkout and closing procedures • Work directly with CAHMI faculty/staff/students to cater special events • Maintain appropriate certifications such as ServSafe Manager and American Culinary Federation certifications • Must possess professional verbal and written communication skills, be organized and detail oriented, be flexible and adapt to change • Coordinates with Facilities Management, Information Technology Services, CHARTS, and other functional areas to provide full service hospitality and post event cleaning. • Assist the Director of Campus Dining in all ways necessary to grow and maintain the reputation of CAHMI and UA-PTC by promoting the goals of the school both internally and externally. • Promote the mission of University of Arkansas-Pulaski Technical College. • Other miscellaneous duties as assigned. Qualifications: BENEFITS Health, Dental and Vision Insurance and Retirement Plan Opportunities for Certification, Professional Development and ACF Membership Uniform Provided Tuition Waiver Pay range $45-50K, DOE MINIMUM QUALIFICATIONS: Five years of applicable foodservice experience with inventory and purchasing knowledge or Associate's degree in Culinary Arts or a related field from a regionally accredited institution with two years of foodservice experience Leadership and managerial abilities, including excellent organizational and communications skills Understanding and commitment to equal access and equal opportunity American Culinary Federation (ACF) Certified or Certifiable as a Certified Culinarian or higher (CC or CPC) Commitment to the mission of the comprehensive two-year college and its role in total community development PREFERRED QUALIFICATIONS: Associate's degree in Culinary Arts or a related field from a regionally accredited institution. American Culinary Federation (ACF) certified as a Certified Chef de Cuisine (CCC) or higher. ServSafe certified. Additional Information: Salary Information: $45,000 - $50,000 DOE Required Documents to Apply: License or Certificate (see special instructions for submission instructions), List of three Professional References (name, email, business title), Resume, Unofficial/Official Transcript(s) Optional Documents: Cover Letter/Letter of Application Special Instructions to Applicants Recruitment Contact Information: Human Resources Department All application materials must be uploaded to the University of Arkansas System Career Site Please do not send to listed recruitment contact. Pre-employment Screening Requirements: Criminal Background Check, Motor Vehicle Reports Check, Sex Offender Registry University of Arkansas - Pulaski Technical College is committed to providing a safe campus community. Title IX protects the college community from sexual harassment in a school's education programs and activities. This means that Title IX protects the college community in connection with all academic, educational, extracurricular, athletic, and other programs of the school, whether those programs take place in a school's facilities, in college transportation, at a class or training program sponsored by the school at another location, or elsewhere. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions, there may also be a financial (credit) background check, a Motor Vehicle Registry (MVR) check, and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law. The University of Arkansas is an equal opportunity, affirmative action institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of age, race, color, national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, or sex (including pregnancy, sexual orientation, and gender identity). Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U . click apply for full job details
Mar 25, 2024
Full time
Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System two-year institutions will also view open positions and apply within Workday by searching for "Find Jobs for Students". All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated). To view the job posting closing date please return to the search for jobs page. If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through "My Draft Applications" located on your Candidate Home page. Type of Position: Staff - Skilled Labor Workstudy Position: No Job Type: Regular Work Shift: Sponsorship Available: No Institution Name: University of Arkansas Pulaski Technical College University of Arkansas - Pulaski Technical College at North Little Rock is an integral part of the Arkansas Technical and Community College System maintained by the State of Arkansas. The college is governed by the University of Arkansas System Board of Trustees and a seven-member Board of Visitors and derives its support largely from student tuition and fees and legislative appropriations. UA - Pulaski Tech, a comprehensive two-year college, offers associate degree and certificate programs for students who plan to transfer to four-year colleges and universities and/or for career preparation and advancement. Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button. For general application assistance or if you have questions about a job posting, please contact Human Resources at . Department: Catering and Events Department's Website: Summary of Job Duties: University of Arkansas-Pulaski Technical College (UA-PTC) in Little Rock, Arkansas, is accepting applications for the Sous Chef of Campus Dining in the Culinary Arts and Hospitality Management Institute (CAHMI). The Sous Chef is responsible for the day-to-day food service production of all campus dining events located on and off the college's campuses (i.e., North Little Rock, South Location, Business and Industry Center, and North Little Rock Aviation Location) under the direct supervision of the Director of Campus Dining and events. This includes daily food service at North Little Rock and South locations and catering activities of Campus Dining. The Sous Chef of Campus Dining supervises and prepares menus with efficient cost-effective management. Travel is required but not limited to the South Location, Business and Industry Center, and North Little Rock Aviation Location. GENERAL RESPONSIBILITIES : • Preparing and coordinating of menus for daily food service at the North Little Rock and South locations, as well as the catering of events on all campus locations • Maintain high standards of quality control, hygiene, and health and safety • Be available to work night and weekend shifts involving a flexible work schedule to accommodate events • Ensure that all events/meetings are correctly set-with floor plans for weekly events and prepared event/banquet staff • Supervises and trains team members in the kitchen how to perform their job duties to the best of their abilities, including presentation of food, buffets and retail items in foodservice, and all other areas needed to learn and grow in their position • Ensures food served is of high quality, properly prepared according to recipe and is expedited to all outlets in a smooth and efficient manner • Writes schedules, evaluates, and directs all team members, including work study and practicum students, as assigned • Keeps open verbal and written communication between the management and team members • Takes immediate action on problems that are encountered in the kitchen. Writes and presents disciplinary action as needed • Monitor and control food and labor costs for efficient food service delivery • Complete weekly inventories and maintain records that comply with applicable UA-PTC and government policies • Order ingredients and supplies necessary for catering and food service operations • Maintains equipment in kitchen and service areas and ensures repairs are made in a timely manner • Maintains menu and pricing for POS systems; oversees proper checkout and closing procedures • Work directly with CAHMI faculty/staff/students to cater special events • Maintain appropriate certifications such as ServSafe Manager and American Culinary Federation certifications • Must possess professional verbal and written communication skills, be organized and detail oriented, be flexible and adapt to change • Coordinates with Facilities Management, Information Technology Services, CHARTS, and other functional areas to provide full service hospitality and post event cleaning. • Assist the Director of Campus Dining in all ways necessary to grow and maintain the reputation of CAHMI and UA-PTC by promoting the goals of the school both internally and externally. • Promote the mission of University of Arkansas-Pulaski Technical College. • Other miscellaneous duties as assigned. Qualifications: BENEFITS Health, Dental and Vision Insurance and Retirement Plan Opportunities for Certification, Professional Development and ACF Membership Uniform Provided Tuition Waiver Pay range $45-50K, DOE MINIMUM QUALIFICATIONS: Five years of applicable foodservice experience with inventory and purchasing knowledge or Associate's degree in Culinary Arts or a related field from a regionally accredited institution with two years of foodservice experience Leadership and managerial abilities, including excellent organizational and communications skills Understanding and commitment to equal access and equal opportunity American Culinary Federation (ACF) Certified or Certifiable as a Certified Culinarian or higher (CC or CPC) Commitment to the mission of the comprehensive two-year college and its role in total community development PREFERRED QUALIFICATIONS: Associate's degree in Culinary Arts or a related field from a regionally accredited institution. American Culinary Federation (ACF) certified as a Certified Chef de Cuisine (CCC) or higher. ServSafe certified. Additional Information: Salary Information: $45,000 - $50,000 DOE Required Documents to Apply: License or Certificate (see special instructions for submission instructions), List of three Professional References (name, email, business title), Resume, Unofficial/Official Transcript(s) Optional Documents: Cover Letter/Letter of Application Special Instructions to Applicants Recruitment Contact Information: Human Resources Department All application materials must be uploaded to the University of Arkansas System Career Site Please do not send to listed recruitment contact. Pre-employment Screening Requirements: Criminal Background Check, Motor Vehicle Reports Check, Sex Offender Registry University of Arkansas - Pulaski Technical College is committed to providing a safe campus community. Title IX protects the college community from sexual harassment in a school's education programs and activities. This means that Title IX protects the college community in connection with all academic, educational, extracurricular, athletic, and other programs of the school, whether those programs take place in a school's facilities, in college transportation, at a class or training program sponsored by the school at another location, or elsewhere. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions, there may also be a financial (credit) background check, a Motor Vehicle Registry (MVR) check, and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law. The University of Arkansas is an equal opportunity, affirmative action institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of age, race, color, national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, or sex (including pregnancy, sexual orientation, and gender identity). Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U . click apply for full job details
221 days/year 8 hours/day Salary Range: $50,000 - $65,000/year Overview: The Site Supervisor will assist the Coordinator of Food Services in directing the total food service program to ensure an atmosphere of efficiency, cleanliness, and friendliness in which students are served nutritious and attractive meals. Assists in administering the K-12 nutrition services programs. Primary areas of responsibility include: assisting with the evaluation of cafeteria operations for efficiency and effectiveness; providing technical support to cafeteria operations; ensuring department compliance with federal, state and local guidelines; assisting with interpretation of federal, state and local regulations for all child nutrition programs; providing nutrition expertise for internal and external stakeholders; assisting Coordinator of Food Services with all aspects of cafeteria and catering operations. Key Responsibilities: Coordinates the training and orientation of new substitutes in the food service department. Arranges for substitutes as needed. Visits lunchrooms daily as assigned, checking that high standards of health and safety are maintained. Assists with ensuring that all equipment assigned to and used by the lunch program is safe and operational. Assists with administering policies and guidelines. Prepares financial reports, federal and state reports, district reports, and other such correspondences and records as may be necessary or required. Understands and is able to use the point-of-sale system. Is able to use computer networks and make use of email and other computer software. Assists with all absence reporting in Aesop and payroll processing in VeriTime. Processes orders and requisitions as assigned. Assists with parent communication. Assists with annual audits as required. Facilitates varied scheduling needs for the food services department. Inputs and maintains purchased inventories and summaries. Responds to phone calls and resolve issues - kitchens, vendors, repairs, or staff related. Performs evaluations as assigned. Plans menus in compliance with federal and state nutrition guidelines monthly. Incorporates promotions and celebrations. Monitors kitchen operations as assigned. Assists in conducting site visits to kitchens to ensure compliance with menus and recipes. Monitors health inspections and provides corrective action when necessary. Communicates issues to the Coordinator of Food Services. Research staff and parent/guardian questions for resolution. Assists in processing applications and providing notices for free/reduced lunch eligibility. Assists with the coordination and operations of concessions. Assists with catering event preparation and facilitation. Processes information for accurate and timely billing. Attends seminars, conferences, food shows, training. Operates the department in the absence of the Coordinator of Food Services. Performs other duties as assigned. Key Qualifications: Bachelor's degree or higher, or equivalent educational experience, with academic major in food service management, dietetics, family and consumer sciences, nutrition education, culinary arts, business, or a related field; OR Bachelor's degree or higher in any academic major and a State recognized certificate for food service directors, OR Bachelor's degree or higher in any academic major and at least two years of relevant nutrition programs experience; OR Associate's degree, or equivalent educational experience, with academic major or concentration in food and nutrition, food service management, dietetics, family and consumer sciences, nutrition education, culinary arts, business, or a related field and at least two years of relevant school nutrition programs experience. ServSafe Certified through the National Restaurant Association and accreditation by the American National Standards Institute conference for Food Protection or the ability to demonstrate capacity to learn and obtain during first year of employment preferred. Experience with computer software for menu planning and nutritional analysis preferred. Evidence of specific training in governmental regulations related to food service and nutrition or the ability to demonstrate capacity to learn during the first six months of employment required. Knowledge, Skills and Abilities (KSA): Knowledge of commercial food service operations Knowledge of federal and state child nutrition programs regulations: National School Lunch, School Breakfast, Fresh Fruit and Vegetable Program, After School Snack, Farm to School, etc. Knowledge of governmental regulations related to food service and nutrition. Knowledge of standard sanitation procedures for food production and food service operations. Ability to review, evaluate and improve cafeteria operations. Ability to effectively administer school nutrition programs. Excellent oral and written communication, human relations, and technological skills. Ability to work with basic mathematical and computational concepts. Demonstrates enthusiasm and a sincere desire to ensure the safety of all. Is able to accept constructive criticism or feedback. Demonstrates professional tact and diplomacy with administrators, staff, teachers, students, parents, and the diverse community. Is conscientious and assumes responsibility for individual performance. Anticipates problems and unforeseen events and deals with them in an appropriate manner. Demonstrates an ability to make proper decisions when required. Demonstrates loyalty to the administrative team and district. Participates in appropriate professional organizations and activities. Maintains a calm attitude and sense of control at all times. Maintains a high level of ethical behavior and confidentiality of information. Possesses the ability to be flexible and adaptable to changing needs. Physical Demands & Work Environment: PHYSICAL DEMANDS: The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Position is mostly indoors in a climate-controlled office or building. While performing the duties of this job, the employee is frequently required to walk and stand. Occasionally the employee will sit and/or run. The employee will frequently bend or twist at the trunk while performing the duties of this job. The employee will frequently squat, stoop, kneel, reach above the head, reach forward and repeat the same hand motion many times while performing the duties of the job. The employee may routinely lift and move objects weighing 25-30 pounds. The employee must also have the ability to work in an environment, including extreme variations in temperatures and to operate varied technologies and commercial office equipment. The specific vision requirements of the job include good depth perception and occasionally being able to see objects/persons at a distance. The employee frequently is required to hear conversation in quiet, as well as a noisy environment and be able to tell where a sound is coming from while performing the duties of the job. The employee must be able to communicate to the team to give directions. The Board of Education does not discriminate on the basis of race, color, national origin, sex (including sexual orientation and transgender identity), disability, age, religion, military status ancestry, genetic information (collectively, "Protected Classes"), or any other legally protected category, in its programs and activities, including employment opportunities.
Mar 23, 2024
Full time
221 days/year 8 hours/day Salary Range: $50,000 - $65,000/year Overview: The Site Supervisor will assist the Coordinator of Food Services in directing the total food service program to ensure an atmosphere of efficiency, cleanliness, and friendliness in which students are served nutritious and attractive meals. Assists in administering the K-12 nutrition services programs. Primary areas of responsibility include: assisting with the evaluation of cafeteria operations for efficiency and effectiveness; providing technical support to cafeteria operations; ensuring department compliance with federal, state and local guidelines; assisting with interpretation of federal, state and local regulations for all child nutrition programs; providing nutrition expertise for internal and external stakeholders; assisting Coordinator of Food Services with all aspects of cafeteria and catering operations. Key Responsibilities: Coordinates the training and orientation of new substitutes in the food service department. Arranges for substitutes as needed. Visits lunchrooms daily as assigned, checking that high standards of health and safety are maintained. Assists with ensuring that all equipment assigned to and used by the lunch program is safe and operational. Assists with administering policies and guidelines. Prepares financial reports, federal and state reports, district reports, and other such correspondences and records as may be necessary or required. Understands and is able to use the point-of-sale system. Is able to use computer networks and make use of email and other computer software. Assists with all absence reporting in Aesop and payroll processing in VeriTime. Processes orders and requisitions as assigned. Assists with parent communication. Assists with annual audits as required. Facilitates varied scheduling needs for the food services department. Inputs and maintains purchased inventories and summaries. Responds to phone calls and resolve issues - kitchens, vendors, repairs, or staff related. Performs evaluations as assigned. Plans menus in compliance with federal and state nutrition guidelines monthly. Incorporates promotions and celebrations. Monitors kitchen operations as assigned. Assists in conducting site visits to kitchens to ensure compliance with menus and recipes. Monitors health inspections and provides corrective action when necessary. Communicates issues to the Coordinator of Food Services. Research staff and parent/guardian questions for resolution. Assists in processing applications and providing notices for free/reduced lunch eligibility. Assists with the coordination and operations of concessions. Assists with catering event preparation and facilitation. Processes information for accurate and timely billing. Attends seminars, conferences, food shows, training. Operates the department in the absence of the Coordinator of Food Services. Performs other duties as assigned. Key Qualifications: Bachelor's degree or higher, or equivalent educational experience, with academic major in food service management, dietetics, family and consumer sciences, nutrition education, culinary arts, business, or a related field; OR Bachelor's degree or higher in any academic major and a State recognized certificate for food service directors, OR Bachelor's degree or higher in any academic major and at least two years of relevant nutrition programs experience; OR Associate's degree, or equivalent educational experience, with academic major or concentration in food and nutrition, food service management, dietetics, family and consumer sciences, nutrition education, culinary arts, business, or a related field and at least two years of relevant school nutrition programs experience. ServSafe Certified through the National Restaurant Association and accreditation by the American National Standards Institute conference for Food Protection or the ability to demonstrate capacity to learn and obtain during first year of employment preferred. Experience with computer software for menu planning and nutritional analysis preferred. Evidence of specific training in governmental regulations related to food service and nutrition or the ability to demonstrate capacity to learn during the first six months of employment required. Knowledge, Skills and Abilities (KSA): Knowledge of commercial food service operations Knowledge of federal and state child nutrition programs regulations: National School Lunch, School Breakfast, Fresh Fruit and Vegetable Program, After School Snack, Farm to School, etc. Knowledge of governmental regulations related to food service and nutrition. Knowledge of standard sanitation procedures for food production and food service operations. Ability to review, evaluate and improve cafeteria operations. Ability to effectively administer school nutrition programs. Excellent oral and written communication, human relations, and technological skills. Ability to work with basic mathematical and computational concepts. Demonstrates enthusiasm and a sincere desire to ensure the safety of all. Is able to accept constructive criticism or feedback. Demonstrates professional tact and diplomacy with administrators, staff, teachers, students, parents, and the diverse community. Is conscientious and assumes responsibility for individual performance. Anticipates problems and unforeseen events and deals with them in an appropriate manner. Demonstrates an ability to make proper decisions when required. Demonstrates loyalty to the administrative team and district. Participates in appropriate professional organizations and activities. Maintains a calm attitude and sense of control at all times. Maintains a high level of ethical behavior and confidentiality of information. Possesses the ability to be flexible and adaptable to changing needs. Physical Demands & Work Environment: PHYSICAL DEMANDS: The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Position is mostly indoors in a climate-controlled office or building. While performing the duties of this job, the employee is frequently required to walk and stand. Occasionally the employee will sit and/or run. The employee will frequently bend or twist at the trunk while performing the duties of this job. The employee will frequently squat, stoop, kneel, reach above the head, reach forward and repeat the same hand motion many times while performing the duties of the job. The employee may routinely lift and move objects weighing 25-30 pounds. The employee must also have the ability to work in an environment, including extreme variations in temperatures and to operate varied technologies and commercial office equipment. The specific vision requirements of the job include good depth perception and occasionally being able to see objects/persons at a distance. The employee frequently is required to hear conversation in quiet, as well as a noisy environment and be able to tell where a sound is coming from while performing the duties of the job. The employee must be able to communicate to the team to give directions. The Board of Education does not discriminate on the basis of race, color, national origin, sex (including sexual orientation and transgender identity), disability, age, religion, military status ancestry, genetic information (collectively, "Protected Classes"), or any other legally protected category, in its programs and activities, including employment opportunities.
ROCKFORD PUBLIC SCHOOL DISTRICT Job Description Job Title: Nutrition Services Field Supervisor Job Code: 5215 Department: Nutrition Services Supervisor: Nutrition Services Operations Manager Date: 3/14/2023 FLSA Status: Exempt PURPOSE OF THE POSITION: The Nutrition Services Field Supervisor oversees the daily kitchen operations of their designated schools. SUPERVISORY RESPONSIBILITIES: Site Managers, Satellite Coordinators and Nutrition Services Kitchen Staff. DUTIES AND RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. In addition to the requirements listed below, regular attendance is an essential function of this position. Ensures that all actions are in concert with the Board policies as well as the mission statement, beliefs, objectives, and parameters found in the Board's strategic plan. Participates in job training and professional growth opportunities in order to enhance ability to perform the essential functions of the job. Performs other related duties as assigned for the purpose of ensuring an efficient and effective work environment. Conducts annual School Nutrition Program On-Site Reviews at all designated schools and corrects any violations. Conducts monthly Kitchen Assessments at all designated schools and corrects out of compliance items. Trains and coaches Nutrition Services kitchen staff. Ensures proper staff coverage for all designated schools. Verifies and approves payroll timecards for Nutrition Services kitchen staff for all designated schools which includes verifying accurate time punches, personal business days, and sick time. Makes corrections as needed by payroll deadlines. Ensures TITAN procedures are completed by Nutrition Services kitchen staff including recipe compliance, production sheet accuracy, inventory completion, proper ordering and Point of Sale transactions. Communicates effectively with the Nutrition Services Administration team and leadership teams at designated schools. Ensures Nutrition Services kitchen staff follow the National School Breakfast and Lunch Program, Afterschool Snack Program, and Seamless Summer Option Program regulations. Conducts Nutrition Services kitchen staff discipline in accordance with the Union Agreement and with the guidance of the Human Resources department. Places work orders as needed to maintain the operational integrity of all designated kitchens. Assists with catering requests as directed by the Nutrition Services Operations Manager. QUALIFICATIONS: Associate's degree required or equivalent experience. Minimum of 3 years of manager experience in a food service operation or related field. Food Protection Manager Certificate or ability to obtain one within 30 days of employment required. KNOWLEDGE, SKILLS AND ABILITIES: Ability to demonstrate qualities aligned to our core values of Character, Communication, Collaboration and Continuous Improvement. Excellent verbal, written and interpersonal communication skills. Ability to learn and use new software systems. Microsoft Office Applications: Word, Excel, Outlook WORK CALENDAR: 12 Months WORKING CONDITIONS: Frequent in-district travel as well as intermittent in-state and out-of-state travel. Intermittent prolonged and irregular hours of work. OTHER: This job description describes duties and responsibilities which are representative of the nature and level of work assigned to the position. The identified duties and responsibilities are intended only as illustrations of the various types of work that may be performed. The omission of specific duties does not exclude them from the position. The job description does not constitute an employment agreement between the school district and employee and is subject to change by the school district as the needs of the school district and requirements of the job change. Physical Aspects of the Position (Select all that apply) 1. - Climbing - Ascending or descending ladders, stairs, scaffolding ramps, poles and the like, using feet and legs and/or hands and arms. Body agility is emphasized. 2. X Balancing - Maintaining body equilibrium to prevent falling when walking, standing or crouching on narrow, slippery or erratically moving surfaces. 3. X Stooping - Bending body downward and forward by bending spine at the waist. 4. Kneeling - Bending legs at knee to come to a rest on knee or knees. 5. X Crouching - Bending the body downward and forward by bending leg and spine. 6. Crawling - Moving about on hands and knees or hands and feet. 7. X Reaching - Extending hand(s) and arm(s) in any direction. 8. X Standing - Particularly for sustained periods of time. 9. X Walking - Moving about on foot to accomplish tasks, particularly for long distances. 10. X Pushing - using upper extremities to press against something with steady force order to thrust forward, downward or outward. 11. X Pulling - Using upper extremities to exert force in order to draw, drag, haul or tug objects in a sustained motion. 12. X Lifting - Raising objects from a lower to a higher position or moving objects horizontally from position to position. This factor is important if it occurs to a considerable degree and required the substantial use of upper extremities and back muscles. 13. X Finger use - Picking, pinching, typing or otherwise working, primarily with the fingers rather than the whole hand or arm as in handling. 14. X Grasping - Applying pressure to an object with the fingers or palm. 15. X Talking - Expressing or exchanging ideas by means of spoken word. Those activities in which you must convey detailed or spoken instructions to other workers accurately, loudly or quickly. 16. X Hearing - Perceiving the nature of sounds. Ability to receive detailed information through oral communication, and to make fine discriminations in sounds such as when making fine adjustments on machinery. 17. X Repetitive Motions - Substantial movements (motions) of the wrist, hands, and/or fingers. The Physical Requirements of the Position (Select one) 1. - Sedentary Work - Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, push, pull or otherwise move objects, including the human body. Sedentary Work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. 2. - Light Work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of force greater than that for sedentary work and the worker sits most of the time, the job is rate for Light Work. 3. X Medium Work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. 4. - Heavy Work - Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. 5. - Very Heavy Work - Exerting in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to move objects. The visual acuity requirements including color, depth perception and field of vision (Select all that apply) 1. X Machine Operations - inspection, close assembly, clerical, administration. This is a minimum standard for use with those whose work deals largely with preparing and analyzing data and figures, accounting, transcription, computer terminal, extensive reading, or visual inspection. 2. - Mechanics - Skilled tradespeople - This is a minimum standard for use with those whose work deals with machines such as power tools, lathes, and drills. 3. - Mobile Equipment - This is a minimum standard for use with those who operate cars, trucks, forklifts, cranes, and high equipment. 4. X Other - This is a minimum standard based on the criteria of accuracy and neatness of work for janitors, sweepers, etc. The Conditions the Worker will be subject to in this position (Select all that apply) 1. X The worker is subject to inside environment conditions. 2. X The worker is subject to outside environment conditions. 3. X The worker is subject to extreme heat or cold for periods of greater that one hour. 4. X The worker is subject to noise which would cause them to have to shout. 5. X The worker is subject to hazards: Includes a variety of physical conditions, such as proximity to moving mechanical parts, electrical current, chemicals, etc.
Mar 17, 2024
Full time
ROCKFORD PUBLIC SCHOOL DISTRICT Job Description Job Title: Nutrition Services Field Supervisor Job Code: 5215 Department: Nutrition Services Supervisor: Nutrition Services Operations Manager Date: 3/14/2023 FLSA Status: Exempt PURPOSE OF THE POSITION: The Nutrition Services Field Supervisor oversees the daily kitchen operations of their designated schools. SUPERVISORY RESPONSIBILITIES: Site Managers, Satellite Coordinators and Nutrition Services Kitchen Staff. DUTIES AND RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. In addition to the requirements listed below, regular attendance is an essential function of this position. Ensures that all actions are in concert with the Board policies as well as the mission statement, beliefs, objectives, and parameters found in the Board's strategic plan. Participates in job training and professional growth opportunities in order to enhance ability to perform the essential functions of the job. Performs other related duties as assigned for the purpose of ensuring an efficient and effective work environment. Conducts annual School Nutrition Program On-Site Reviews at all designated schools and corrects any violations. Conducts monthly Kitchen Assessments at all designated schools and corrects out of compliance items. Trains and coaches Nutrition Services kitchen staff. Ensures proper staff coverage for all designated schools. Verifies and approves payroll timecards for Nutrition Services kitchen staff for all designated schools which includes verifying accurate time punches, personal business days, and sick time. Makes corrections as needed by payroll deadlines. Ensures TITAN procedures are completed by Nutrition Services kitchen staff including recipe compliance, production sheet accuracy, inventory completion, proper ordering and Point of Sale transactions. Communicates effectively with the Nutrition Services Administration team and leadership teams at designated schools. Ensures Nutrition Services kitchen staff follow the National School Breakfast and Lunch Program, Afterschool Snack Program, and Seamless Summer Option Program regulations. Conducts Nutrition Services kitchen staff discipline in accordance with the Union Agreement and with the guidance of the Human Resources department. Places work orders as needed to maintain the operational integrity of all designated kitchens. Assists with catering requests as directed by the Nutrition Services Operations Manager. QUALIFICATIONS: Associate's degree required or equivalent experience. Minimum of 3 years of manager experience in a food service operation or related field. Food Protection Manager Certificate or ability to obtain one within 30 days of employment required. KNOWLEDGE, SKILLS AND ABILITIES: Ability to demonstrate qualities aligned to our core values of Character, Communication, Collaboration and Continuous Improvement. Excellent verbal, written and interpersonal communication skills. Ability to learn and use new software systems. Microsoft Office Applications: Word, Excel, Outlook WORK CALENDAR: 12 Months WORKING CONDITIONS: Frequent in-district travel as well as intermittent in-state and out-of-state travel. Intermittent prolonged and irregular hours of work. OTHER: This job description describes duties and responsibilities which are representative of the nature and level of work assigned to the position. The identified duties and responsibilities are intended only as illustrations of the various types of work that may be performed. The omission of specific duties does not exclude them from the position. The job description does not constitute an employment agreement between the school district and employee and is subject to change by the school district as the needs of the school district and requirements of the job change. Physical Aspects of the Position (Select all that apply) 1. - Climbing - Ascending or descending ladders, stairs, scaffolding ramps, poles and the like, using feet and legs and/or hands and arms. Body agility is emphasized. 2. X Balancing - Maintaining body equilibrium to prevent falling when walking, standing or crouching on narrow, slippery or erratically moving surfaces. 3. X Stooping - Bending body downward and forward by bending spine at the waist. 4. Kneeling - Bending legs at knee to come to a rest on knee or knees. 5. X Crouching - Bending the body downward and forward by bending leg and spine. 6. Crawling - Moving about on hands and knees or hands and feet. 7. X Reaching - Extending hand(s) and arm(s) in any direction. 8. X Standing - Particularly for sustained periods of time. 9. X Walking - Moving about on foot to accomplish tasks, particularly for long distances. 10. X Pushing - using upper extremities to press against something with steady force order to thrust forward, downward or outward. 11. X Pulling - Using upper extremities to exert force in order to draw, drag, haul or tug objects in a sustained motion. 12. X Lifting - Raising objects from a lower to a higher position or moving objects horizontally from position to position. This factor is important if it occurs to a considerable degree and required the substantial use of upper extremities and back muscles. 13. X Finger use - Picking, pinching, typing or otherwise working, primarily with the fingers rather than the whole hand or arm as in handling. 14. X Grasping - Applying pressure to an object with the fingers or palm. 15. X Talking - Expressing or exchanging ideas by means of spoken word. Those activities in which you must convey detailed or spoken instructions to other workers accurately, loudly or quickly. 16. X Hearing - Perceiving the nature of sounds. Ability to receive detailed information through oral communication, and to make fine discriminations in sounds such as when making fine adjustments on machinery. 17. X Repetitive Motions - Substantial movements (motions) of the wrist, hands, and/or fingers. The Physical Requirements of the Position (Select one) 1. - Sedentary Work - Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, push, pull or otherwise move objects, including the human body. Sedentary Work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. 2. - Light Work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of force greater than that for sedentary work and the worker sits most of the time, the job is rate for Light Work. 3. X Medium Work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. 4. - Heavy Work - Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. 5. - Very Heavy Work - Exerting in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to move objects. The visual acuity requirements including color, depth perception and field of vision (Select all that apply) 1. X Machine Operations - inspection, close assembly, clerical, administration. This is a minimum standard for use with those whose work deals largely with preparing and analyzing data and figures, accounting, transcription, computer terminal, extensive reading, or visual inspection. 2. - Mechanics - Skilled tradespeople - This is a minimum standard for use with those whose work deals with machines such as power tools, lathes, and drills. 3. - Mobile Equipment - This is a minimum standard for use with those who operate cars, trucks, forklifts, cranes, and high equipment. 4. X Other - This is a minimum standard based on the criteria of accuracy and neatness of work for janitors, sweepers, etc. The Conditions the Worker will be subject to in this position (Select all that apply) 1. X The worker is subject to inside environment conditions. 2. X The worker is subject to outside environment conditions. 3. X The worker is subject to extreme heat or cold for periods of greater that one hour. 4. X The worker is subject to noise which would cause them to have to shout. 5. X The worker is subject to hazards: Includes a variety of physical conditions, such as proximity to moving mechanical parts, electrical current, chemicals, etc.
Job Summary Job Description WHO ARE WE? Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit . Live Nation's Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support it's no wonder we are certified as a Great Place to Work organization and one of People Magazine's "50 Companies that Care". We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation. WHO ARE YOU? Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! THE JOB Artist Hospitality interacts with Artists, ensuring their experience at the Venue meets all expectations. Ensuring approved requests are on hand, through communication with Management Team. WHAT THIS ROLE WILL DO: To support the production manager by providing agreed hospitality and superior customer service to visiting artists / performers / clients and crews. Confidentiality is very important Essential Functions: Anticipate and respond to guest needs Respond to guest concerns/complaints regarding food or service and correct errors or resolve complaints with a friendly, positive attitude Organize and prioritize service per appropriate service sequence Take menu, beverage and bar orders from artists and communicate orders to kitchen and/o rbar through micros terminal Check food orders prior to serving to ensure that they are correct, properly presented, and that special requests have been met Deliver food and beverages to artist Perform opening/running/closing duties according to HOB policy Maintain line of sight/atmosphere control by circulating through work area throughout shift Have the ability to memorize menus and daily specials Remove dirty plates, glasses, etc., from green rooms once artist has finished Clean spills on tables or around work area Maintain HOB safety and sanitation standards Have knowledge of all music, promotional or special events in the house Provide production coordinator with proper documents to enable catering costs to be calculated and flashed accurately. Communicate any last minute menu changes or dietary restrictions to the kitchen staff for execution. Ensure dressing rooms are set up with agreed rider and in-house items upon bands arrival. Ensure all traces of previous occupants are removed and room is clean. Job Requirements: Required: 2-5 years high volume experience in restaurant operations Skill in guest relations Wine & Liquor knowledge High School Diploma Transportation in order to retrieve anything the artist may require that we do not carry on site. Preferred: Point of Sales knowledge, preferably MICROS Responsible Alcohol Awareness Training Certification or Equivalent Physical Demands/Working Environment: Working environment is fast-paced Position requires extended periods of prolonged standing and working on your feet Must be able to lift or move up to 25 lbs using proper lifting techniques EQUAL EMPLOYMENT OPPORTUNITY We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas. We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case-by-case basis. HIRING PRACTICESThe preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. The expected compensation for this position in NYC is: $20.00 USD - $25.00 Hourly The expected compensation for this position in Westchester is $20.00 - $25.00 Hourly Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the New York Salary Transparency in Job Advertisements Law. It is estimated based on what a successful New York City applicant might be paid. It assumes that the successful candidate will be in New York City or perform the position from New York City. Similar positions located outside of New York City will not necessarily receive the same compensation. Live Nation takes into consideration a candidate's education, training, and experience, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the NYC Law, a potential new employee's salary history will not be used in compensation decisions. Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the Westchester County Human Rights Law . It is estimated based on what a successful Westchester County applicant might be paid. It assumes that the successful candidate will be in Westchester County or perform the position from Westchester County . Similar positions located outside of Westchester County will not necessarily receive the same compensation . click apply for full job details
Mar 12, 2024
Full time
Job Summary Job Description WHO ARE WE? Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit . Live Nation's Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support it's no wonder we are certified as a Great Place to Work organization and one of People Magazine's "50 Companies that Care". We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation. WHO ARE YOU? Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! THE JOB Artist Hospitality interacts with Artists, ensuring their experience at the Venue meets all expectations. Ensuring approved requests are on hand, through communication with Management Team. WHAT THIS ROLE WILL DO: To support the production manager by providing agreed hospitality and superior customer service to visiting artists / performers / clients and crews. Confidentiality is very important Essential Functions: Anticipate and respond to guest needs Respond to guest concerns/complaints regarding food or service and correct errors or resolve complaints with a friendly, positive attitude Organize and prioritize service per appropriate service sequence Take menu, beverage and bar orders from artists and communicate orders to kitchen and/o rbar through micros terminal Check food orders prior to serving to ensure that they are correct, properly presented, and that special requests have been met Deliver food and beverages to artist Perform opening/running/closing duties according to HOB policy Maintain line of sight/atmosphere control by circulating through work area throughout shift Have the ability to memorize menus and daily specials Remove dirty plates, glasses, etc., from green rooms once artist has finished Clean spills on tables or around work area Maintain HOB safety and sanitation standards Have knowledge of all music, promotional or special events in the house Provide production coordinator with proper documents to enable catering costs to be calculated and flashed accurately. Communicate any last minute menu changes or dietary restrictions to the kitchen staff for execution. Ensure dressing rooms are set up with agreed rider and in-house items upon bands arrival. Ensure all traces of previous occupants are removed and room is clean. Job Requirements: Required: 2-5 years high volume experience in restaurant operations Skill in guest relations Wine & Liquor knowledge High School Diploma Transportation in order to retrieve anything the artist may require that we do not carry on site. Preferred: Point of Sales knowledge, preferably MICROS Responsible Alcohol Awareness Training Certification or Equivalent Physical Demands/Working Environment: Working environment is fast-paced Position requires extended periods of prolonged standing and working on your feet Must be able to lift or move up to 25 lbs using proper lifting techniques EQUAL EMPLOYMENT OPPORTUNITY We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas. We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case-by-case basis. HIRING PRACTICESThe preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. The expected compensation for this position in NYC is: $20.00 USD - $25.00 Hourly The expected compensation for this position in Westchester is $20.00 - $25.00 Hourly Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the New York Salary Transparency in Job Advertisements Law. It is estimated based on what a successful New York City applicant might be paid. It assumes that the successful candidate will be in New York City or perform the position from New York City. Similar positions located outside of New York City will not necessarily receive the same compensation. Live Nation takes into consideration a candidate's education, training, and experience, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the NYC Law, a potential new employee's salary history will not be used in compensation decisions. Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the Westchester County Human Rights Law . It is estimated based on what a successful Westchester County applicant might be paid. It assumes that the successful candidate will be in Westchester County or perform the position from Westchester County . Similar positions located outside of Westchester County will not necessarily receive the same compensation . click apply for full job details
Job Summary Job Description WHO ARE WE? Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit . Live Nation's Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support it's no wonder we are certified as a Great Place to Work organization and one of People Magazine's "50 Companies that Care". We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation. WHO ARE YOU? Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! THE JOB Artist Hospitality interacts with Artists, ensuring their experience at the Venue meets all expectations. Ensuring approved requests are on hand, through communication with Management Team. WHAT THIS ROLE WILL DO: To support the production manager by providing agreed hospitality and superior customer service to visiting artists / performers / clients and crews. Confidentiality is very important Essential Functions: Anticipate and respond to guest needs Respond to guest concerns/complaints regarding food or service and correct errors or resolve complaints with a friendly, positive attitude Organize and prioritize service per appropriate service sequence Take menu, beverage and bar orders from artists and communicate orders to kitchen and/o rbar through micros terminal Check food orders prior to serving to ensure that they are correct, properly presented, and that special requests have been met Deliver food and beverages to artist Perform opening/running/closing duties according to HOB policy Maintain line of sight/atmosphere control by circulating through work area throughout shift Have the ability to memorize menus and daily specials Remove dirty plates, glasses, etc., from green rooms once artist has finished Clean spills on tables or around work area Maintain HOB safety and sanitation standards Have knowledge of all music, promotional or special events in the house Provide production coordinator with proper documents to enable catering costs to be calculated and flashed accurately. Communicate any last minute menu changes or dietary restrictions to the kitchen staff for execution. Ensure dressing rooms are set up with agreed rider and in-house items upon bands arrival. Ensure all traces of previous occupants are removed and room is clean. Job Requirements: Required: 2-5 years high volume experience in restaurant operations Skill in guest relations Wine & Liquor knowledge High School Diploma Transportation in order to retrieve anything the artist may require that we do not carry on site. Preferred: Point of Sales knowledge, preferably MICROS Responsible Alcohol Awareness Training Certification or Equivalent Physical Demands/Working Environment: Working environment is fast-paced Position requires extended periods of prolonged standing and working on your feet Must be able to lift or move up to 25 lbs using proper lifting techniques EQUAL EMPLOYMENT OPPORTUNITY We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas. We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case-by-case basis. HIRING PRACTICESThe preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. The expected compensation for this position in NYC is: $20.00 USD - $25.00 Hourly The expected compensation for this position in Westchester is $20.00 - $25.00 Hourly Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the New York Salary Transparency in Job Advertisements Law. It is estimated based on what a successful New York City applicant might be paid. It assumes that the successful candidate will be in New York City or perform the position from New York City. Similar positions located outside of New York City will not necessarily receive the same compensation. Live Nation takes into consideration a candidate's education, training, and experience, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the NYC Law, a potential new employee's salary history will not be used in compensation decisions. Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the Westchester County Human Rights Law . It is estimated based on what a successful Westchester County applicant might be paid. It assumes that the successful candidate will be in Westchester County or perform the position from Westchester County . Similar positions located outside of Westchester County will not necessarily receive the same compensation . click apply for full job details
Mar 12, 2024
Full time
Job Summary Job Description WHO ARE WE? Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit . Live Nation's Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support it's no wonder we are certified as a Great Place to Work organization and one of People Magazine's "50 Companies that Care". We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation. WHO ARE YOU? Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! THE JOB Artist Hospitality interacts with Artists, ensuring their experience at the Venue meets all expectations. Ensuring approved requests are on hand, through communication with Management Team. WHAT THIS ROLE WILL DO: To support the production manager by providing agreed hospitality and superior customer service to visiting artists / performers / clients and crews. Confidentiality is very important Essential Functions: Anticipate and respond to guest needs Respond to guest concerns/complaints regarding food or service and correct errors or resolve complaints with a friendly, positive attitude Organize and prioritize service per appropriate service sequence Take menu, beverage and bar orders from artists and communicate orders to kitchen and/o rbar through micros terminal Check food orders prior to serving to ensure that they are correct, properly presented, and that special requests have been met Deliver food and beverages to artist Perform opening/running/closing duties according to HOB policy Maintain line of sight/atmosphere control by circulating through work area throughout shift Have the ability to memorize menus and daily specials Remove dirty plates, glasses, etc., from green rooms once artist has finished Clean spills on tables or around work area Maintain HOB safety and sanitation standards Have knowledge of all music, promotional or special events in the house Provide production coordinator with proper documents to enable catering costs to be calculated and flashed accurately. Communicate any last minute menu changes or dietary restrictions to the kitchen staff for execution. Ensure dressing rooms are set up with agreed rider and in-house items upon bands arrival. Ensure all traces of previous occupants are removed and room is clean. Job Requirements: Required: 2-5 years high volume experience in restaurant operations Skill in guest relations Wine & Liquor knowledge High School Diploma Transportation in order to retrieve anything the artist may require that we do not carry on site. Preferred: Point of Sales knowledge, preferably MICROS Responsible Alcohol Awareness Training Certification or Equivalent Physical Demands/Working Environment: Working environment is fast-paced Position requires extended periods of prolonged standing and working on your feet Must be able to lift or move up to 25 lbs using proper lifting techniques EQUAL EMPLOYMENT OPPORTUNITY We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas. We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case-by-case basis. HIRING PRACTICESThe preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. The expected compensation for this position in NYC is: $20.00 USD - $25.00 Hourly The expected compensation for this position in Westchester is $20.00 - $25.00 Hourly Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the New York Salary Transparency in Job Advertisements Law. It is estimated based on what a successful New York City applicant might be paid. It assumes that the successful candidate will be in New York City or perform the position from New York City. Similar positions located outside of New York City will not necessarily receive the same compensation. Live Nation takes into consideration a candidate's education, training, and experience, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the NYC Law, a potential new employee's salary history will not be used in compensation decisions. Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the Westchester County Human Rights Law . It is estimated based on what a successful Westchester County applicant might be paid. It assumes that the successful candidate will be in Westchester County or perform the position from Westchester County . Similar positions located outside of Westchester County will not necessarily receive the same compensation . click apply for full job details