Starting at $13.25 plus tips GENERAL SUMMARY OF DUTIES: Oversee assigned Banquet functions in the absence of the Banquet Manager and assist with all service functions. EXAMPLES OF DUTIES/ESSENTIAL FUNCTIONS: (Includes, but is not limited to the following) Schedule staff to ensure guest satisfaction. Present a professional manner at all times. Identify yourself to the host of the party and use the Guests name. Checks with each table a minimum of 2 times during the service to ensure proper service and atmosphere for the guest. Review weekly functions for employee scheduling and product ordering. Responsible for ensuring all areas are clean after function. Ensure all food and beverage items as well as dishware and equipment are in place for function in the prescribed time. Supervise employees to include motivating, coaching, disciplining, and evaluating as appropriate. Ensure compliance to all rules, regulations and procedures. Document all incidents in detail. Assign stations and record attendance. Inspect staff as to uniforms, cleanliness, identification, etc. Ensure a safe working environment for employees. Requires regular, predictable attendance. Other job related duties as assigned. PERFORMANCE REQUIREMENTS: (Knowledge, Skills and Abilities) Excellent communication skills. Understand and comply with all company and departmental rules and regulations, policies and procedures. Skill in establishing and maintaining effective working relationships with staff and guests. Ability to read, write and communicate verbally in English. Ability to understand BEO's and diagrams. EDUCATION AND EXPERIENCE: Education: High school education or equivalent preferred. Experience: 2-4 years as a Banquet Captain in a multiunit hotel or casino. Certificate/License: None required. TYPICAL WORKING CONDITIONS: Work is performed in an area, which may be unusually hot, cold, noisy and smoky. Work may be performed in small areas having a 2- ft. access and at a height of 4 ft. Constant contact with staff and guests. TYPICAL PHYSICAL/MENTAL DEMANDS: (May be required in order to perform the essential functions of the position). Position requires Team Member to enter & exit from the Team Member entrance which entails 4 flights of stairs (40 steps). Requires seldom sitting, bending and reaching in areas from floor level to 6 ft. high, crouching, balancing, pushing/pulling and lifting/carrying up to 50 lbs or less, repetitive use of both hands with light and firm/strong grasping, finger dexterity, far visual acuity with depth perception, field of vision and absence of color blindness; frequent standing and walking. Requires normal sense of smell, taste, touch and sound. Requires eye/hand coordination, the ability to perform simple tasks, analyze, supervise, instruct, work precisely, follow instructions, influence others, meet time requirements, memorize, problem solve, use independent judgment and decision making, simple reading, writing and math skills. Requires the ability to distinguish letters and symbols. Requires the use of office equipment such as computers, typewriters, telephones, beepers, radios, calculators and copiers. NOTE: This job description in no way states or implies that these are the only duties to be performed by the Employee occupying this position. This position will be required to perform any other job-related duties as assigned by the Manager or Director.
Apr 14, 2024
Full time
Starting at $13.25 plus tips GENERAL SUMMARY OF DUTIES: Oversee assigned Banquet functions in the absence of the Banquet Manager and assist with all service functions. EXAMPLES OF DUTIES/ESSENTIAL FUNCTIONS: (Includes, but is not limited to the following) Schedule staff to ensure guest satisfaction. Present a professional manner at all times. Identify yourself to the host of the party and use the Guests name. Checks with each table a minimum of 2 times during the service to ensure proper service and atmosphere for the guest. Review weekly functions for employee scheduling and product ordering. Responsible for ensuring all areas are clean after function. Ensure all food and beverage items as well as dishware and equipment are in place for function in the prescribed time. Supervise employees to include motivating, coaching, disciplining, and evaluating as appropriate. Ensure compliance to all rules, regulations and procedures. Document all incidents in detail. Assign stations and record attendance. Inspect staff as to uniforms, cleanliness, identification, etc. Ensure a safe working environment for employees. Requires regular, predictable attendance. Other job related duties as assigned. PERFORMANCE REQUIREMENTS: (Knowledge, Skills and Abilities) Excellent communication skills. Understand and comply with all company and departmental rules and regulations, policies and procedures. Skill in establishing and maintaining effective working relationships with staff and guests. Ability to read, write and communicate verbally in English. Ability to understand BEO's and diagrams. EDUCATION AND EXPERIENCE: Education: High school education or equivalent preferred. Experience: 2-4 years as a Banquet Captain in a multiunit hotel or casino. Certificate/License: None required. TYPICAL WORKING CONDITIONS: Work is performed in an area, which may be unusually hot, cold, noisy and smoky. Work may be performed in small areas having a 2- ft. access and at a height of 4 ft. Constant contact with staff and guests. TYPICAL PHYSICAL/MENTAL DEMANDS: (May be required in order to perform the essential functions of the position). Position requires Team Member to enter & exit from the Team Member entrance which entails 4 flights of stairs (40 steps). Requires seldom sitting, bending and reaching in areas from floor level to 6 ft. high, crouching, balancing, pushing/pulling and lifting/carrying up to 50 lbs or less, repetitive use of both hands with light and firm/strong grasping, finger dexterity, far visual acuity with depth perception, field of vision and absence of color blindness; frequent standing and walking. Requires normal sense of smell, taste, touch and sound. Requires eye/hand coordination, the ability to perform simple tasks, analyze, supervise, instruct, work precisely, follow instructions, influence others, meet time requirements, memorize, problem solve, use independent judgment and decision making, simple reading, writing and math skills. Requires the ability to distinguish letters and symbols. Requires the use of office equipment such as computers, typewriters, telephones, beepers, radios, calculators and copiers. NOTE: This job description in no way states or implies that these are the only duties to be performed by the Employee occupying this position. This position will be required to perform any other job-related duties as assigned by the Manager or Director.
JOB SUMMARY: The Bell Captain manages the bell staff by setting duties, supervising daily performance levels and maintaining the highest level of integrity to our guests and staff. Bell Captains will be responsible for their shift's productivity, service standard expectations and employee engagement. The Bell Captain meets Caesars Entertainment high standards of quality and performs all duties in accordance with Caesars Entertainment policies within the realm of the Caesars Entertainment's Mission Statement. The foundation of our service culture is based on team members acknowledging and greeting Guests and each other. We believe that everybody we encounter is our Guest - our co-workers are Internal Guests and lodgers are External Guests. This is known as the Everybody Greet Everybody (EGE). ESSENTIAL JOB FUNCTIONS: Consistently use the 10-5 rule. At 10 feet away, make eye contact with the guest and smile. At 5 feet away, extend a friendly verbal acknowledgement to welcome the guest. Responsible for efficiently and accurately completing the arrival and departure of each guest. Extends an appropriate closing for all interactions, providing the guest with a feeling of exceptional service. Maintain energy and enthusiasm, willingness to serve, and consistently demonstrate property and company service standards for the duration of shift Exhibits a sincere desire and compliance to all guest requests. Anticipates needs , proactively offers service/assistance, and offers personalized recommendations based on current events and offers without prompting Proactively interact, respond to, and anticipate guest needs for service; inquiries regarding Hotel features, services, outlet hours, and room accounts through effective communication, guest assistance, direction, and information provided within company policies/guidelines in a courteous, professional manner. Projecting a positive and upbeat tone of voice, maintaining eye contact, smile, and positive body language. Supervises handling of all tour group luggage; accounting for luggage counts and proper tagging and recording of luggage distribution. Will demonstrate sense of urgency when assisting guests, maintaining a calm and composed look. Maintains inventory of all printed supplies and notifies Guest Services Manager when orders are required. When giving directions the Bell Captain will walk guest in the direction (at least 4 steps) requested instead of point. When an escort is not possible the agent should signal the right direction by stretching their arm and opening the palm of their hand. Bell Captains will interact with technology tools in order to give a sense of sophistication for the service deliver. Tools such as but not limited to: Cellphones, Computers, Touch Screens, Self Check in Kiosks; tablets. Train new employees in all aspects of Bell Services, overseeing the way the staff carries out guest services, transportation of luggage, answering of phones, and provides information on staffs' level of performance and training. Opens hotel front doors, cab and limo doors for all entering and exiting guests with a warm greeting. Must be able to maneuver in and around the Front Service and other Hotel, Casino, and Retail Areas providing guests with exceptional service. Bell Captains will direct, manage traffic to maximize space on the front drive making for an enjoyable guest experience. Assists guests in a polite, courteous manner when answering inquiries and ensures proper handling of Front Service phone calls when needed. Bell Captains will manage and exemplify the front drive bell, door, taxi and limousine expectations at all times. QUALIFICATIONS: Two years previous experience as a Bell Person is preferred. Candidate must be able to lift heavy baggage up to 80 pounds. Minimum of three years customer service experience in a previous position, where the primary job duty is direct customer service, is required. Candidate must have the proven ability to provide courteous, friendly and efficient service. Must be able to get along with co-workers and work as a team. All candidates must present a well-groomed appearance. Strong Interpersonal and communication skills. Proficient in a second language would be beneficial. Must be a self-starter with strong problem solving ability with minimal direction needed PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Candidates must be able to respond calmly in a crisis and in demanding situations, particularly when the situations involve customer or employee conflicts. Must be able to speak, write and understand English. Must be able to stoop and bend, as well as maneuver up and down stairs. They must be able to lift up to 75 pounds. They must be able to respond to visual and aural cues. Bell Captains must be able to make eye contact with guests, converse in English, SMILE for their full shift remaining upbeat and positive, field guest complaints, conducting thorough research to develop the most effective solutions and negotiate results; listen and extend assistance in order to resolve problems. Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
Apr 19, 2024
Full time
JOB SUMMARY: The Bell Captain manages the bell staff by setting duties, supervising daily performance levels and maintaining the highest level of integrity to our guests and staff. Bell Captains will be responsible for their shift's productivity, service standard expectations and employee engagement. The Bell Captain meets Caesars Entertainment high standards of quality and performs all duties in accordance with Caesars Entertainment policies within the realm of the Caesars Entertainment's Mission Statement. The foundation of our service culture is based on team members acknowledging and greeting Guests and each other. We believe that everybody we encounter is our Guest - our co-workers are Internal Guests and lodgers are External Guests. This is known as the Everybody Greet Everybody (EGE). ESSENTIAL JOB FUNCTIONS: Consistently use the 10-5 rule. At 10 feet away, make eye contact with the guest and smile. At 5 feet away, extend a friendly verbal acknowledgement to welcome the guest. Responsible for efficiently and accurately completing the arrival and departure of each guest. Extends an appropriate closing for all interactions, providing the guest with a feeling of exceptional service. Maintain energy and enthusiasm, willingness to serve, and consistently demonstrate property and company service standards for the duration of shift Exhibits a sincere desire and compliance to all guest requests. Anticipates needs , proactively offers service/assistance, and offers personalized recommendations based on current events and offers without prompting Proactively interact, respond to, and anticipate guest needs for service; inquiries regarding Hotel features, services, outlet hours, and room accounts through effective communication, guest assistance, direction, and information provided within company policies/guidelines in a courteous, professional manner. Projecting a positive and upbeat tone of voice, maintaining eye contact, smile, and positive body language. Supervises handling of all tour group luggage; accounting for luggage counts and proper tagging and recording of luggage distribution. Will demonstrate sense of urgency when assisting guests, maintaining a calm and composed look. Maintains inventory of all printed supplies and notifies Guest Services Manager when orders are required. When giving directions the Bell Captain will walk guest in the direction (at least 4 steps) requested instead of point. When an escort is not possible the agent should signal the right direction by stretching their arm and opening the palm of their hand. Bell Captains will interact with technology tools in order to give a sense of sophistication for the service deliver. Tools such as but not limited to: Cellphones, Computers, Touch Screens, Self Check in Kiosks; tablets. Train new employees in all aspects of Bell Services, overseeing the way the staff carries out guest services, transportation of luggage, answering of phones, and provides information on staffs' level of performance and training. Opens hotel front doors, cab and limo doors for all entering and exiting guests with a warm greeting. Must be able to maneuver in and around the Front Service and other Hotel, Casino, and Retail Areas providing guests with exceptional service. Bell Captains will direct, manage traffic to maximize space on the front drive making for an enjoyable guest experience. Assists guests in a polite, courteous manner when answering inquiries and ensures proper handling of Front Service phone calls when needed. Bell Captains will manage and exemplify the front drive bell, door, taxi and limousine expectations at all times. QUALIFICATIONS: Two years previous experience as a Bell Person is preferred. Candidate must be able to lift heavy baggage up to 80 pounds. Minimum of three years customer service experience in a previous position, where the primary job duty is direct customer service, is required. Candidate must have the proven ability to provide courteous, friendly and efficient service. Must be able to get along with co-workers and work as a team. All candidates must present a well-groomed appearance. Strong Interpersonal and communication skills. Proficient in a second language would be beneficial. Must be a self-starter with strong problem solving ability with minimal direction needed PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Candidates must be able to respond calmly in a crisis and in demanding situations, particularly when the situations involve customer or employee conflicts. Must be able to speak, write and understand English. Must be able to stoop and bend, as well as maneuver up and down stairs. They must be able to lift up to 75 pounds. They must be able to respond to visual and aural cues. Bell Captains must be able to make eye contact with guests, converse in English, SMILE for their full shift remaining upbeat and positive, field guest complaints, conducting thorough research to develop the most effective solutions and negotiate results; listen and extend assistance in order to resolve problems. Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. Ensures compliance with and completion of all daily operational procedures by the Banquet Department. Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department. Assists in implementing short- and long-range financial objectives for the Banquet Department consistent with property objectives. Responsible for responding and handling all guest related issues pertaining to the department. Ensures communication with General Manager, all other Department Managers, Supervisors and Staff. Assists in managing all aspects of employee performance to ensure productivity and a quality work environment. Other duties as assigned. Responsibilities The Banquet Captain assists in the management of all aspects of the department and must also direct, implement and maintain a service and management philosophy which serves as a guide for respective staff while emphasizing the importance of quality customer service. Responsibilities may include training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Qualifications Minimum of one year of experience in banquet operations; prior supervisory experience preferred. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. ServSafe and/or food safety training. Alcohol awareness training (such as TIPS). Ability to write routine reports and correspondence. Ability to accurately compute mathematical calculations and use required measurement tools. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Apr 14, 2024
Full time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. Ensures compliance with and completion of all daily operational procedures by the Banquet Department. Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department. Assists in implementing short- and long-range financial objectives for the Banquet Department consistent with property objectives. Responsible for responding and handling all guest related issues pertaining to the department. Ensures communication with General Manager, all other Department Managers, Supervisors and Staff. Assists in managing all aspects of employee performance to ensure productivity and a quality work environment. Other duties as assigned. Responsibilities The Banquet Captain assists in the management of all aspects of the department and must also direct, implement and maintain a service and management philosophy which serves as a guide for respective staff while emphasizing the importance of quality customer service. Responsibilities may include training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Qualifications Minimum of one year of experience in banquet operations; prior supervisory experience preferred. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. ServSafe and/or food safety training. Alcohol awareness training (such as TIPS). Ability to write routine reports and correspondence. Ability to accurately compute mathematical calculations and use required measurement tools. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
JOB SUMMARY:The primary responsibility of the Busperson is to provide prompt, courteous service to restaurant patrons and ensure guests are satisfied with their dining experience by assisting Food Servers and Captains as necessary. ESSENTIAL JOB FUNCTIONS: Make sure that all tables are set completely both before and after shift. Make sure all areas are clean and free of debris. Polish all glassware as necessary. Assist Food Servers in service of complimentary bottled water. Maintain tables throughout service, clearing dishes between courses and empty glassware as necessary. Clearing and scraping all dishes in the side stations after clearing a table. Stock all side stations with linen and proper glassware. Service and explanation of bread to guests, after cocktails are served by the captain. Maintain professional demeanor throughout service, assisting servers and captains as necessary. Change tablecloth and reset tables as quickly as possible after guests leave the restaurant. Service of Coffee and Hot tea. Move tables throughout dining room in order to be able to set up and accommodate need of the reservations. Carry multiple dishes (up to 6 at one time) in one hand without tray service. QUALIFICATIONS: Work requires a minimum of 1 year F&B bussing experience. Work requires effective communication in English, both verbal and written form in a professional manner. Must present a neat and professional appearance. Work requires interactions with customers, public and co-workers. Work requires teamwork with other staff members. Work requires an attention to detail. Work requires a strong understanding of gourmet dining atmosphere. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Fast paced, high volume environment involving constant public interactions with high communication skills. Ability to carry beverage trays and carrying of plates without tray service. Shifts may vary based on business needs. Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.or technical developments).
Apr 19, 2024
Full time
JOB SUMMARY:The primary responsibility of the Busperson is to provide prompt, courteous service to restaurant patrons and ensure guests are satisfied with their dining experience by assisting Food Servers and Captains as necessary. ESSENTIAL JOB FUNCTIONS: Make sure that all tables are set completely both before and after shift. Make sure all areas are clean and free of debris. Polish all glassware as necessary. Assist Food Servers in service of complimentary bottled water. Maintain tables throughout service, clearing dishes between courses and empty glassware as necessary. Clearing and scraping all dishes in the side stations after clearing a table. Stock all side stations with linen and proper glassware. Service and explanation of bread to guests, after cocktails are served by the captain. Maintain professional demeanor throughout service, assisting servers and captains as necessary. Change tablecloth and reset tables as quickly as possible after guests leave the restaurant. Service of Coffee and Hot tea. Move tables throughout dining room in order to be able to set up and accommodate need of the reservations. Carry multiple dishes (up to 6 at one time) in one hand without tray service. QUALIFICATIONS: Work requires a minimum of 1 year F&B bussing experience. Work requires effective communication in English, both verbal and written form in a professional manner. Must present a neat and professional appearance. Work requires interactions with customers, public and co-workers. Work requires teamwork with other staff members. Work requires an attention to detail. Work requires a strong understanding of gourmet dining atmosphere. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Fast paced, high volume environment involving constant public interactions with high communication skills. Ability to carry beverage trays and carrying of plates without tray service. Shifts may vary based on business needs. Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.or technical developments).
JOB SUMMARY:The primary responsibility of the Busperson is to provide prompt, courteous service to restaurant patrons and ensure guests are satisfied with their dining experience by assisting Food Servers and Captains as necessary. ESSENTIAL JOB FUNCTIONS: Make sure that all tables are set completely both before and after shift. Make sure all areas are clean and free of debris. Polish all glassware as necessary. Assist Food Servers in service of complimentary bottled water. Maintain tables throughout service, clearing dishes between courses and emptying glassware as necessary. Clearing and scraping all dishes in the side stations after clearing a table. Stock all side stations with linen and proper glassware. Service and explanation of bread to guests, after cocktails are served by the captain. Maintain professional demeanor throughout service, assisting servers and captains as necessary. Change tablecloths and reset tables as quickly as possible after guests leave the restaurant. Service of Coffee and Hot tea. Move tables throughout the dining room in order to be able to set up and accommodate needs of the reservations. Carry multiple dishes (up to 6 at one time) in one hand without tray service. QUALIFICATIONS: Work requires a minimum of 1 year of F&B bussing experience. Work requires effective communication in English, both verbal and written form in a professional manner. Must present a neat and professional appearance. Work requires interactions with customers, the public, and co-workers. Work requires teamwork with other staff members. Work requires attention to detail. Work requires a strong understanding of gourmet dining atmosphere. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Fast-paced, high-volume environment involving constant public interactions with high communication skills. Ability to carry beverage trays and carrying of plates without tray service. Shifts may vary based on business needs. Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
Apr 14, 2024
Full time
JOB SUMMARY:The primary responsibility of the Busperson is to provide prompt, courteous service to restaurant patrons and ensure guests are satisfied with their dining experience by assisting Food Servers and Captains as necessary. ESSENTIAL JOB FUNCTIONS: Make sure that all tables are set completely both before and after shift. Make sure all areas are clean and free of debris. Polish all glassware as necessary. Assist Food Servers in service of complimentary bottled water. Maintain tables throughout service, clearing dishes between courses and emptying glassware as necessary. Clearing and scraping all dishes in the side stations after clearing a table. Stock all side stations with linen and proper glassware. Service and explanation of bread to guests, after cocktails are served by the captain. Maintain professional demeanor throughout service, assisting servers and captains as necessary. Change tablecloths and reset tables as quickly as possible after guests leave the restaurant. Service of Coffee and Hot tea. Move tables throughout the dining room in order to be able to set up and accommodate needs of the reservations. Carry multiple dishes (up to 6 at one time) in one hand without tray service. QUALIFICATIONS: Work requires a minimum of 1 year of F&B bussing experience. Work requires effective communication in English, both verbal and written form in a professional manner. Must present a neat and professional appearance. Work requires interactions with customers, the public, and co-workers. Work requires teamwork with other staff members. Work requires attention to detail. Work requires a strong understanding of gourmet dining atmosphere. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Fast-paced, high-volume environment involving constant public interactions with high communication skills. Ability to carry beverage trays and carrying of plates without tray service. Shifts may vary based on business needs. Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
JOB SUMMARY:The primary responsibility of the Busperson is to provide prompt, courteous service to restaurant patrons and ensure guests are satisfied with their dining experience by assisting Food Servers and Captains as necessary. ESSENTIAL JOB FUNCTIONS: Make sure that all tables are set completely both before and after shift. Make sure all areas are clean and free of debris. Polish all glassware as necessary. Assist Food Servers in service of complimentary bottled water. Maintain tables throughout service, clearing dishes between courses and empty glassware as necessary. Clearing and scraping all dishes in the side stations after clearing a table. Stock all side stations with linen and proper glassware. Service and explanation of bread to guests, after cocktails are served by the captain. Maintain professional demeanor throughout service, assisting servers and captains as necessary. Change tablecloth and reset tables as quickly as possible after guests leave the restaurant. Service of Coffee and Hot tea. Move tables throughout dining room in order to be able to set up and accommodate need of the reservations. Carry multiple dishes (up to 6 at one time) in one hand without tray service. QUALIFICATIONS: Work requires a minimum of 1 year F&B bussing experience. Work requires effective communication in English, both verbal and written form in a professional manner. Must present a neat and professional appearance. Work requires interactions with customers, public and co-workers. Work requires teamwork with other staff members. Work requires an attention to detail. Work requires a strong understanding of gourmet dining atmosphere. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Fast paced, high volume environment involving constant public interactions with high communication skills. Ability to carry beverage trays and carrying of plates without tray service. Shifts may vary based on business needs. Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
Apr 14, 2024
Full time
JOB SUMMARY:The primary responsibility of the Busperson is to provide prompt, courteous service to restaurant patrons and ensure guests are satisfied with their dining experience by assisting Food Servers and Captains as necessary. ESSENTIAL JOB FUNCTIONS: Make sure that all tables are set completely both before and after shift. Make sure all areas are clean and free of debris. Polish all glassware as necessary. Assist Food Servers in service of complimentary bottled water. Maintain tables throughout service, clearing dishes between courses and empty glassware as necessary. Clearing and scraping all dishes in the side stations after clearing a table. Stock all side stations with linen and proper glassware. Service and explanation of bread to guests, after cocktails are served by the captain. Maintain professional demeanor throughout service, assisting servers and captains as necessary. Change tablecloth and reset tables as quickly as possible after guests leave the restaurant. Service of Coffee and Hot tea. Move tables throughout dining room in order to be able to set up and accommodate need of the reservations. Carry multiple dishes (up to 6 at one time) in one hand without tray service. QUALIFICATIONS: Work requires a minimum of 1 year F&B bussing experience. Work requires effective communication in English, both verbal and written form in a professional manner. Must present a neat and professional appearance. Work requires interactions with customers, public and co-workers. Work requires teamwork with other staff members. Work requires an attention to detail. Work requires a strong understanding of gourmet dining atmosphere. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Fast paced, high volume environment involving constant public interactions with high communication skills. Ability to carry beverage trays and carrying of plates without tray service. Shifts may vary based on business needs. Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
JOB SUMMARY:The primary responsibility of the Server Assistant is to provide prompt, courteous service to restaurant patrons and ensure guests are satisfied with their dining experience by assisting Food Servers and Bartenders as necessary. ESSENTIAL JOB FUNCTIONS: (includes but is not limited to the following) Must demonstrate pride, attention to detail and have knowledge in all aspects of restaurant (i.e. menu items, food prep, service standards, bar concept, etc.) Supplies the dining room and individual tables with clean china, silver, glassware, utensils, condiments and paper supplies as needed. Make sure all tables are set completely both before and after shift. Removes dirty dishes, soiled linen, glassware and silver from table and counter tops. May also assist server in carrying items used in the dining room. Maintain tables throughout service, clearing dishes between courses and empty glassware as necessary. Resets tables and performs other related duties as requests by the management or waiter/waitress. Make sure all areas are clean and free of debris. Polish all glassware and service items as necessary. Assist food servers in service of complimentary bottled water and bread service. Monitor tables closely and is attentive to guests' needs. Clearing and scraping all dishes in the side stations after clearing a table. Service of non-alcoholic beverages and fills as needed Change tablecloth and reset tables as quickly as possible after guests leave the restaurant. Service of Coffee, Hot tea and other non-alcoholic beverages. Refresh flatware after each course or upon guest request. Assists in serving food in a timely manner. Ensure food order is correct before serving to the guests. Carry one plate per hand without tray service. Completes station side work, stocks all service stations. Maintain a professional demeanor throughout service, assisting servers and captains as necessary. Maintains the appropriate appearance of work station in accordance with county health and department service standards. Ensures that side-work, supplies and stock is prepared for the shift and closing side-work is prepared for next shift. Follows all applicable safety procedures Follows all standard operating procedures Perform other related duties as assigned and requested. Moves tables throughout the dining room in order to be able to set up and accommodate need of the reservations. Prepare sections and side stations, i.e., make sure tables are cleaned and set properly. Provides prompt, courteous food and beverage service to casino guests within property restaurants. Possesses a keen sense of timing and is capable of discreetly speeding up or slowing down his/her service as necessary. Acknowledge customers immediately with a smile. Serve meals/beverages to guests and periodically returns to assigned tables for additional service. Monitors tables closely and is attentive to guests' needs. Remains attentive to the needs and requests of the customers during their stay. Prepare silverware neatly and quickly at table. Clean area when finished preparing. May be required to run food on a rotational basis and may serve primarily as food runner for shift at times Is at all times appropriately groomed and wears the uniform provided Work requires schedule flexibility which may include nights, weekends, holidays, and overtime as needed.PERFORMANCE REQUIREMENTS: (knowledge, skills, and abilities) Basic knowledge of upscale food and beverage products and service standards. Ability to read, write and understand English. Ability to communicate effectively and establish and maintain effective working relationships with guests, staff and management. Knowledge, understanding and compliance of policies and procedures, service expectations, job descriptions, daily memorandums, chemical labels and other instructions. Promotes casino events, property services and promotional campaigns Must be able to work individually and as part of a team in collaboration with others Meets attendance guidelines of the job and adhering to regulatory, departmental and company policies.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Ability to work from a standing position for extended periods of time. Ability to perform reaching and stooping motions repeatedly. Visual ability needed to accurately provide guest service Ability to work at a fast pace, high volume environment involving constant public interaction. Shifts may vary based on business needs. Must be able to work any day of the week and any shift, including holidays and weekends. Must be able to handle intoxicated guests in a professional manner and according to policy. Must be able to bend, twist, turn, push and pull, as well as lift and carry above/below the shoulders a minimum of 50 lbs or more repeatedly. QUALIFICATIONS: 1 - 2 years prior bussing or food runner experience preferred Work requires attention to detail and ability to adhere to standards in a gourmet dining atmosphere Must be 21years of age. High School Diploma or equivalent required. Must obtain a Food Handlers certificate from County Health Department. Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business. Must pass background check. Must present a neat and professional appearance. Work requires professional interactions with customers, public and co-workers. Requires excellent interpersonal and communication skills. Works well with others, especially other server assistants, wait people, bartenders, cooks, supervisors, etc. DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Apr 14, 2024
Full time
JOB SUMMARY:The primary responsibility of the Server Assistant is to provide prompt, courteous service to restaurant patrons and ensure guests are satisfied with their dining experience by assisting Food Servers and Bartenders as necessary. ESSENTIAL JOB FUNCTIONS: (includes but is not limited to the following) Must demonstrate pride, attention to detail and have knowledge in all aspects of restaurant (i.e. menu items, food prep, service standards, bar concept, etc.) Supplies the dining room and individual tables with clean china, silver, glassware, utensils, condiments and paper supplies as needed. Make sure all tables are set completely both before and after shift. Removes dirty dishes, soiled linen, glassware and silver from table and counter tops. May also assist server in carrying items used in the dining room. Maintain tables throughout service, clearing dishes between courses and empty glassware as necessary. Resets tables and performs other related duties as requests by the management or waiter/waitress. Make sure all areas are clean and free of debris. Polish all glassware and service items as necessary. Assist food servers in service of complimentary bottled water and bread service. Monitor tables closely and is attentive to guests' needs. Clearing and scraping all dishes in the side stations after clearing a table. Service of non-alcoholic beverages and fills as needed Change tablecloth and reset tables as quickly as possible after guests leave the restaurant. Service of Coffee, Hot tea and other non-alcoholic beverages. Refresh flatware after each course or upon guest request. Assists in serving food in a timely manner. Ensure food order is correct before serving to the guests. Carry one plate per hand without tray service. Completes station side work, stocks all service stations. Maintain a professional demeanor throughout service, assisting servers and captains as necessary. Maintains the appropriate appearance of work station in accordance with county health and department service standards. Ensures that side-work, supplies and stock is prepared for the shift and closing side-work is prepared for next shift. Follows all applicable safety procedures Follows all standard operating procedures Perform other related duties as assigned and requested. Moves tables throughout the dining room in order to be able to set up and accommodate need of the reservations. Prepare sections and side stations, i.e., make sure tables are cleaned and set properly. Provides prompt, courteous food and beverage service to casino guests within property restaurants. Possesses a keen sense of timing and is capable of discreetly speeding up or slowing down his/her service as necessary. Acknowledge customers immediately with a smile. Serve meals/beverages to guests and periodically returns to assigned tables for additional service. Monitors tables closely and is attentive to guests' needs. Remains attentive to the needs and requests of the customers during their stay. Prepare silverware neatly and quickly at table. Clean area when finished preparing. May be required to run food on a rotational basis and may serve primarily as food runner for shift at times Is at all times appropriately groomed and wears the uniform provided Work requires schedule flexibility which may include nights, weekends, holidays, and overtime as needed.PERFORMANCE REQUIREMENTS: (knowledge, skills, and abilities) Basic knowledge of upscale food and beverage products and service standards. Ability to read, write and understand English. Ability to communicate effectively and establish and maintain effective working relationships with guests, staff and management. Knowledge, understanding and compliance of policies and procedures, service expectations, job descriptions, daily memorandums, chemical labels and other instructions. Promotes casino events, property services and promotional campaigns Must be able to work individually and as part of a team in collaboration with others Meets attendance guidelines of the job and adhering to regulatory, departmental and company policies.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Ability to work from a standing position for extended periods of time. Ability to perform reaching and stooping motions repeatedly. Visual ability needed to accurately provide guest service Ability to work at a fast pace, high volume environment involving constant public interaction. Shifts may vary based on business needs. Must be able to work any day of the week and any shift, including holidays and weekends. Must be able to handle intoxicated guests in a professional manner and according to policy. Must be able to bend, twist, turn, push and pull, as well as lift and carry above/below the shoulders a minimum of 50 lbs or more repeatedly. QUALIFICATIONS: 1 - 2 years prior bussing or food runner experience preferred Work requires attention to detail and ability to adhere to standards in a gourmet dining atmosphere Must be 21years of age. High School Diploma or equivalent required. Must obtain a Food Handlers certificate from County Health Department. Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business. Must pass background check. Must present a neat and professional appearance. Work requires professional interactions with customers, public and co-workers. Requires excellent interpersonal and communication skills. Works well with others, especially other server assistants, wait people, bartenders, cooks, supervisors, etc. DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
JOB SUMMARY:The primary responsibility of the Server Assistant is to provide prompt, courteous service to restaurant patrons and ensure guests are satisfied with their dining experience by assisting Food Servers and Captains as necessary. ESSENTIAL JOB FUNCTIONS: Make sure that all tables are set completely both before and after shift. Make sure all areas are clean and free of debris. Polish all glassware as necessary. Assist Food Servers in service of complimentary bottled water. Maintain tables throughout service, clearing dishes between courses and empty glassware as necessary. Clearing and scraping all dishesin the side stations after clearing a table. Stock all side stations with linen and proper glassware. Service and explanation of bread to guests, after cocktails are served by the captain. Maintain professional demeanor throughout service, assisting servers and captains as necessary. Change tablecloth and reset tables as quickly as possible after guests leave the restaurant. Service of Coffee and Hot tea. Move tables throughout dining room in order to be able to set up and accommodate need of the reservations. Carry multiple dishes (up to 6at one time) in one hand without tray service. QUALIFICATIONS: Work requires a minimum of 2 years fine dining experience. Work requires effective communication in English, both verbal and written form in a professional manner. Must present a neat and professional appearance. Work requires interactions with customers, public and co-workers. Work requires teamwork with other staff members. Work requires an attention to detail. Work requires a strong understanding of gourmet dining atmosphere PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Fast paced, high volume environment involving constant public interactions with high communication skills. Ability to carry beverage trays and carrying of plates without tray service. Shifts may vary based on business needs. Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
Apr 14, 2024
Full time
JOB SUMMARY:The primary responsibility of the Server Assistant is to provide prompt, courteous service to restaurant patrons and ensure guests are satisfied with their dining experience by assisting Food Servers and Captains as necessary. ESSENTIAL JOB FUNCTIONS: Make sure that all tables are set completely both before and after shift. Make sure all areas are clean and free of debris. Polish all glassware as necessary. Assist Food Servers in service of complimentary bottled water. Maintain tables throughout service, clearing dishes between courses and empty glassware as necessary. Clearing and scraping all dishesin the side stations after clearing a table. Stock all side stations with linen and proper glassware. Service and explanation of bread to guests, after cocktails are served by the captain. Maintain professional demeanor throughout service, assisting servers and captains as necessary. Change tablecloth and reset tables as quickly as possible after guests leave the restaurant. Service of Coffee and Hot tea. Move tables throughout dining room in order to be able to set up and accommodate need of the reservations. Carry multiple dishes (up to 6at one time) in one hand without tray service. QUALIFICATIONS: Work requires a minimum of 2 years fine dining experience. Work requires effective communication in English, both verbal and written form in a professional manner. Must present a neat and professional appearance. Work requires interactions with customers, public and co-workers. Work requires teamwork with other staff members. Work requires an attention to detail. Work requires a strong understanding of gourmet dining atmosphere PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Fast paced, high volume environment involving constant public interactions with high communication skills. Ability to carry beverage trays and carrying of plates without tray service. Shifts may vary based on business needs. Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
JOB SUMMARY Oversees all Banquet functions under the direction of the Banquet Manager. Oversees the scheduling of service staff, ensuring guest satisfaction. Assists in on-going evaluation of employees. Ensures compliance with all company policies and procedures. ESSENTIAL DUTIES AND RESPONSIBILITIES Responsible for ensuring that Silver Legacy's service standards are met during banquet functions, including set-up, scheduling, menu pre-shift, equipment, room set-up, lighting, etc. Present a professional manner at all times. Greet and welcome meeting or event planner at all functions. Responsible for communicating with the Banquet Chef two hours prior to all functions to review the menu and guest counts. Responsible for communicating with AV Tech two hours prior to all functions to ensure proper music and lighting for event. Responsible for scheduling function pre-shift meeting with Captains and servers to review menu and any special requests. Supervises captains, servers and on-call servers at all functions. Ensures proper service and atmosphere to ensure that guests are satisfied with their event. Provides feedback on guests' experience and any server/service issues after all functions to Banquet Manager. Reviews weekly functions and employee scheduling with Banquet Manager. Ensures all food and beverage items as well as dishware and equipment are in place for each function in the prescribed time. Ensures that proper sanitation procedures are followed at all times. Ensures that pantries and storage areas are clean and organized. Requires regular, predictable attendance. Other job related duties as assigned. Exemplifies our core values, family style service, our mission and vision. Exemplifies our DEI (diversity, equity, inclusion) culture. Perform other job related duties as assigned. KNOWLEDGE, SKILLS & ABILITIES & EDUCATION Strong verbal communication skills. Minimum of 2-4 years as Banquet Captain in a multi-unit hotel or casino High School diploma or equivalent. PHYSICAL DEMANDS & WORK ENVIRONMENT Ability to stand for long periods of time. Frequent walking. Work area is subject to variable temperatures. May be subject to smoking environment and moderate noise. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation. JOB SUMMARY Oversees all Banquet functions under the direction of the Banquet Manager. Oversees the scheduling of service staff, ensuring guest satisfaction. Assists in on-going evaluation of employees. Ensures compliance with all company policies and procedures. ESSENTIAL DUTIES AND RESPONSIBILITIES Responsible for ensuring that Silver Legacy's service standards are met during banquet functions, including set-up, scheduling, menu pre-shift, equipment, room set-up, lighting, etc. Present a professional manner at all times. Greet and welcome meeting or event planner at all functions. Responsible for communicating with the Banquet Chef two hours prior to all functions to review the menu and guest counts. Responsible for communicating with AV Tech two hours prior to all functions to ensure proper music and lighting for event. Responsible for scheduling function pre-shift meeting with Captains and servers to review menu and any special requests. Supervises captains, servers and on-call servers at all functions. Ensures proper service and atmosphere to ensure that guests are satisfied with their event. Provides feedback on guests' experience and any server/service issues after all functions to Banquet Manager. Reviews weekly functions and employee scheduling with Banquet Manager. Ensures all food and beverage items as well as dishware and equipment are in place for each function in the prescribed time. Ensures that proper sanitation procedures are followed at all times. Ensures that pantries and storage areas are clean and organized. Requires regular, predictable attendance. Other job related duties as assigned. KNOWLEDGE, SKILLS & ABILITIES & EDUCATION Strong verbal communication skills. Minimum of 2-4 years as Banquet Captain in a multi-unit hotel or casino High School diploma or GED preferred. PHYSICAL DEMANDS & WORK ENVIRONMENT Ability to stand for long periods of time. Frequent walking. Work area is subject to variable temperatures. May be subject to smoking environment and moderate noise. GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS: Employee is required to meet and deliver our core values, service standards, and family style service. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.
Apr 14, 2024
Full time
JOB SUMMARY Oversees all Banquet functions under the direction of the Banquet Manager. Oversees the scheduling of service staff, ensuring guest satisfaction. Assists in on-going evaluation of employees. Ensures compliance with all company policies and procedures. ESSENTIAL DUTIES AND RESPONSIBILITIES Responsible for ensuring that Silver Legacy's service standards are met during banquet functions, including set-up, scheduling, menu pre-shift, equipment, room set-up, lighting, etc. Present a professional manner at all times. Greet and welcome meeting or event planner at all functions. Responsible for communicating with the Banquet Chef two hours prior to all functions to review the menu and guest counts. Responsible for communicating with AV Tech two hours prior to all functions to ensure proper music and lighting for event. Responsible for scheduling function pre-shift meeting with Captains and servers to review menu and any special requests. Supervises captains, servers and on-call servers at all functions. Ensures proper service and atmosphere to ensure that guests are satisfied with their event. Provides feedback on guests' experience and any server/service issues after all functions to Banquet Manager. Reviews weekly functions and employee scheduling with Banquet Manager. Ensures all food and beverage items as well as dishware and equipment are in place for each function in the prescribed time. Ensures that proper sanitation procedures are followed at all times. Ensures that pantries and storage areas are clean and organized. Requires regular, predictable attendance. Other job related duties as assigned. Exemplifies our core values, family style service, our mission and vision. Exemplifies our DEI (diversity, equity, inclusion) culture. Perform other job related duties as assigned. KNOWLEDGE, SKILLS & ABILITIES & EDUCATION Strong verbal communication skills. Minimum of 2-4 years as Banquet Captain in a multi-unit hotel or casino High School diploma or equivalent. PHYSICAL DEMANDS & WORK ENVIRONMENT Ability to stand for long periods of time. Frequent walking. Work area is subject to variable temperatures. May be subject to smoking environment and moderate noise. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation. JOB SUMMARY Oversees all Banquet functions under the direction of the Banquet Manager. Oversees the scheduling of service staff, ensuring guest satisfaction. Assists in on-going evaluation of employees. Ensures compliance with all company policies and procedures. ESSENTIAL DUTIES AND RESPONSIBILITIES Responsible for ensuring that Silver Legacy's service standards are met during banquet functions, including set-up, scheduling, menu pre-shift, equipment, room set-up, lighting, etc. Present a professional manner at all times. Greet and welcome meeting or event planner at all functions. Responsible for communicating with the Banquet Chef two hours prior to all functions to review the menu and guest counts. Responsible for communicating with AV Tech two hours prior to all functions to ensure proper music and lighting for event. Responsible for scheduling function pre-shift meeting with Captains and servers to review menu and any special requests. Supervises captains, servers and on-call servers at all functions. Ensures proper service and atmosphere to ensure that guests are satisfied with their event. Provides feedback on guests' experience and any server/service issues after all functions to Banquet Manager. Reviews weekly functions and employee scheduling with Banquet Manager. Ensures all food and beverage items as well as dishware and equipment are in place for each function in the prescribed time. Ensures that proper sanitation procedures are followed at all times. Ensures that pantries and storage areas are clean and organized. Requires regular, predictable attendance. Other job related duties as assigned. KNOWLEDGE, SKILLS & ABILITIES & EDUCATION Strong verbal communication skills. Minimum of 2-4 years as Banquet Captain in a multi-unit hotel or casino High School diploma or GED preferred. PHYSICAL DEMANDS & WORK ENVIRONMENT Ability to stand for long periods of time. Frequent walking. Work area is subject to variable temperatures. May be subject to smoking environment and moderate noise. GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS: Employee is required to meet and deliver our core values, service standards, and family style service. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.
JOB SUMMARY:The primary responsibility of the Busperson is to provide prompt, courteous service to restaurant patrons and ensure guests are satisfied with their dining experience by assisting Food Servers and Captains as necessary. ESSENTIAL JOB FUNCTIONS: Make sure that all tables are set completely both before and after shift. Make sure all areas are clean and free of debris. Polish all glassware as necessary. Assist Food Servers in service of complimentary bottled water. Maintain tables throughout service, clearing dishes between courses and empty glassware as necessary. Clearing and scraping all dishes in the side stations after clearing a table. Stock all side stations with linen and proper glassware. Service and explanation of bread to guests, after cocktails are served by the captain. Maintain professional demeanor throughout service, assisting servers and captains as necessary. Change tablecloth and reset tables as quickly as possible after guests leave the restaurant. Service of Coffee and Hot tea. Move tables throughout dining room in order to be able to set up and accommodate need of the reservations. Carry multiple dishes (up to 6 at one time) in one hand without tray service. QUALIFICATIONS: Work requires a minimum of 1 year F&B bussing experience. Work requires effective communication in English, both verbal and written form in a professional manner. Must present a neat and professional appearance. Work requires interactions with customers, public and co-workers. Work requires teamwork with other staff members. Work requires an attention to detail. Work requires a strong understanding of gourmet dining atmosphere. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Fast paced, high volume environment involving constant public interactions with high communication skills. Ability to carry beverage trays and carrying of plates without tray service. Shifts may vary based on business needs. Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Apr 07, 2024
Full time
JOB SUMMARY:The primary responsibility of the Busperson is to provide prompt, courteous service to restaurant patrons and ensure guests are satisfied with their dining experience by assisting Food Servers and Captains as necessary. ESSENTIAL JOB FUNCTIONS: Make sure that all tables are set completely both before and after shift. Make sure all areas are clean and free of debris. Polish all glassware as necessary. Assist Food Servers in service of complimentary bottled water. Maintain tables throughout service, clearing dishes between courses and empty glassware as necessary. Clearing and scraping all dishes in the side stations after clearing a table. Stock all side stations with linen and proper glassware. Service and explanation of bread to guests, after cocktails are served by the captain. Maintain professional demeanor throughout service, assisting servers and captains as necessary. Change tablecloth and reset tables as quickly as possible after guests leave the restaurant. Service of Coffee and Hot tea. Move tables throughout dining room in order to be able to set up and accommodate need of the reservations. Carry multiple dishes (up to 6 at one time) in one hand without tray service. QUALIFICATIONS: Work requires a minimum of 1 year F&B bussing experience. Work requires effective communication in English, both verbal and written form in a professional manner. Must present a neat and professional appearance. Work requires interactions with customers, public and co-workers. Work requires teamwork with other staff members. Work requires an attention to detail. Work requires a strong understanding of gourmet dining atmosphere. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Fast paced, high volume environment involving constant public interactions with high communication skills. Ability to carry beverage trays and carrying of plates without tray service. Shifts may vary based on business needs. Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
JOB SUMMARY:TEMPORARY POSITION WSOP STEADY EXTRA The primary responsibility of the Gourmet Busperson is to provide prompt, courteous service to restaurant patrons and ensure guests are satisfied with their dining experience by assisting Food Servers and Captains as necessary. ESSENTIAL JOB FUNCTIONS: Make sure that all tables are set completely both before and after shift. Make sure all areas are clean and free of debris. Polish all glassware as necessary. Assist Food Servers in service of complimentary bottled water. Maintain tables throughout service, clearing dishes between courses and empty glassware as necessary. Clearing and scraping all dishes in the side stations after clearing a table. Stock all side stations with linen and proper glassware. Service and explanation of bread to guests, after cocktails are served by the captain. Maintain professional demeanor throughout service, assisting servers and captains as necessary. Change tablecloth and reset tables as quickly as possible after guests leave the restaurant. Service of Coffee and Hot tea. Move tables throughout dining room in order to be able to set up and accommodate need of the reservations. Carry multiple dishes (up to 6 at one time) in one hand without tray service.QUALIFICATIONS: Work requires a minimum of 2 years fine dining experience. Work requires effective communication in English, both verbal and written form in a professional manner. Must present a neat and professional appearance. Work requires interactions with customers, public and co-workers. Work requires teamwork with other staff members. Work requires an attention to detail. Work requires a strong understanding of gourmet dining atmosphere. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Fast paced, high volume environment involving constant public interactions with high communication skills. Ability to carry beverage trays and carrying of plates without tray service. Shifts may vary based on business needs. Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments). The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary. As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status. Same Posting Description for Internal and External Candidates
Apr 07, 2024
Full time
JOB SUMMARY:TEMPORARY POSITION WSOP STEADY EXTRA The primary responsibility of the Gourmet Busperson is to provide prompt, courteous service to restaurant patrons and ensure guests are satisfied with their dining experience by assisting Food Servers and Captains as necessary. ESSENTIAL JOB FUNCTIONS: Make sure that all tables are set completely both before and after shift. Make sure all areas are clean and free of debris. Polish all glassware as necessary. Assist Food Servers in service of complimentary bottled water. Maintain tables throughout service, clearing dishes between courses and empty glassware as necessary. Clearing and scraping all dishes in the side stations after clearing a table. Stock all side stations with linen and proper glassware. Service and explanation of bread to guests, after cocktails are served by the captain. Maintain professional demeanor throughout service, assisting servers and captains as necessary. Change tablecloth and reset tables as quickly as possible after guests leave the restaurant. Service of Coffee and Hot tea. Move tables throughout dining room in order to be able to set up and accommodate need of the reservations. Carry multiple dishes (up to 6 at one time) in one hand without tray service.QUALIFICATIONS: Work requires a minimum of 2 years fine dining experience. Work requires effective communication in English, both verbal and written form in a professional manner. Must present a neat and professional appearance. Work requires interactions with customers, public and co-workers. Work requires teamwork with other staff members. Work requires an attention to detail. Work requires a strong understanding of gourmet dining atmosphere. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Fast paced, high volume environment involving constant public interactions with high communication skills. Ability to carry beverage trays and carrying of plates without tray service. Shifts may vary based on business needs. Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments). The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary. As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status. Same Posting Description for Internal and External Candidates
JOB SUMMARY:The primary responsibility of the Server Assistant is to provide prompt, courteous service to restaurant patrons and ensure guests are satisfied with their dining experience by assisting Food Servers and Captains as necessary.ESSENTIAL JOB FUNCTIONS: Make sure that all tables are set completely both before and after shift. Make sure all areas are clean and free of debris. Polish all glassware as necessary. Assist Food Servers in service of complimentary bottled water. Maintain tables throughout service, clearing dishes between courses and empty glassware as necessary. Clearing and scraping all dishes in the side stations after clearing a table. Stock all side stations with linen and proper glassware. Service and explanation of bread to guests, after cocktails are served by the captain. Maintain professional demeanor throughout service, assisting servers and captains as necessary. Change tablecloth and reset tables as quickly as possible after guests leave the restaurant. Service of Coffee and Hot tea. Move tables throughout dining room in order to be set up and accommodate need of the reservations. Carry multiple dishes (up to 6 at one time) in one hand without tray service.QUALIFICATIONS: Must be at least 21 years old. Work requires a minimum of 1 year F&B bussing experience. Work requires effective communication in English, both verbal and written form in a professional manner. Must present a neat and professional appearance. Work requires interactions with customers, public and co-workers. Work requires teamwork with other staff members. Work requires an attention to detail Work requires a strong understanding of gourmet dining atmosphere.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Fast paced, high volume environment involving constant public interactions with high communication skills. Ability to carry beverage trays and carrying of plates without tray service. Shifts may vary based on business needs.
Apr 07, 2024
Full time
JOB SUMMARY:The primary responsibility of the Server Assistant is to provide prompt, courteous service to restaurant patrons and ensure guests are satisfied with their dining experience by assisting Food Servers and Captains as necessary.ESSENTIAL JOB FUNCTIONS: Make sure that all tables are set completely both before and after shift. Make sure all areas are clean and free of debris. Polish all glassware as necessary. Assist Food Servers in service of complimentary bottled water. Maintain tables throughout service, clearing dishes between courses and empty glassware as necessary. Clearing and scraping all dishes in the side stations after clearing a table. Stock all side stations with linen and proper glassware. Service and explanation of bread to guests, after cocktails are served by the captain. Maintain professional demeanor throughout service, assisting servers and captains as necessary. Change tablecloth and reset tables as quickly as possible after guests leave the restaurant. Service of Coffee and Hot tea. Move tables throughout dining room in order to be set up and accommodate need of the reservations. Carry multiple dishes (up to 6 at one time) in one hand without tray service.QUALIFICATIONS: Must be at least 21 years old. Work requires a minimum of 1 year F&B bussing experience. Work requires effective communication in English, both verbal and written form in a professional manner. Must present a neat and professional appearance. Work requires interactions with customers, public and co-workers. Work requires teamwork with other staff members. Work requires an attention to detail Work requires a strong understanding of gourmet dining atmosphere.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Fast paced, high volume environment involving constant public interactions with high communication skills. Ability to carry beverage trays and carrying of plates without tray service. Shifts may vary based on business needs.
Hourly range starts at $16 or higher based on experience, this is a tipped position. Welcome to Seabrook Island Club! If you're looking for growth and development, competitive compensation and benefits, and a fun place to work or grow your career, you've come to the right place! Seabrook Island Club is located on beautiful Seabrook Island, just south of historic downtown Charleston. We are always on the lookout for new talent to add to our team. With 2 championship golf courses, 15 tennis courts, two pickleball courts, indoor and outdoor dining venues, banquet and event operations, along with support and administrative positions, there's something at Seabrook for everyone! We offer a variety of full time, part time, year-round and seasonal employment opportunities. If you're looking for a fun and exciting career at the beach, look no further! All Seabrook Island Club Employees enjoy: • Training and opportunities for growth • Parties, prizes, and team outings • FREE parking! • Use of Club Amenities (including golf) Permanent Full-Time employees enjoy the following additional benefits: • Holiday BONUS • Reimbursement towards continuing education • Vacation/Sick Pay • Holiday Pay • Medical, Dental and Supplemental Health Benefits • 401k Position Description : To assist in the expediting and service of meals and achieve total member and guest satisfaction. Essential Job Functions : • Lead by example and promote Seabrook Core Values, Characteristics, Employee Constitution and Decision Making. • Obtain duplicate food orders from the Chef and expedite the food as it comes over the line, making sure that appropriate silverware, condiments, etc. are on the tray. • Deliver the table order to the appropriate table and serve according to service standards. Check to make sure that guests have everything they need before leaving the table. • Remove dirty dishes, silverware and unused glassware. • Properly set tables and sidework areas in dining room and kitchen. • Reset tables as needed • Take, enter and assemble to-go orders. • Keep linen closet clean, stocked and organized. • Complete all opening and closing sidework for each shift and complete weekly cleaning duties as assigned by management. • Attend all required staff meetings. • Maintain a safe working environment for yourself and co-workers. • Assist servers as needed. • Any tasks as assigned by a server captain, supervisor or manager. • Must maintain the policy of this company to conduct operations in a manner that will prevent injuries to people and damage to property and equipment and that will comply with all applicable regulations for safety and health. • Promote and adhere to standards set by the Seabrook Island Club. Job Requirement: Education: High School Diploma or GED equivalent preferred. Experience: 6 months restaurant service experience preferred. Skills: Strong communication skills, ability to multi-task and interact professionally with guests and other employees required. Customer service personality, hard work ethic and willing to work cooperatively as part of team required. Supervisory Responsibilities: None Equipment to be used: Computer POS systems, coffee machine, ice tea machine, bread warmer, microwave, soup kettles, chafing dishes, any other miscellaneous restaurant equipment. Typical Physical Demands: Ability to remain on your feet for extended periods of time. Ability to professionally carry trays and miscellaneous items of up to 50 pounds. Ability to work in extreme temperatures during long shifts. The position also requires repeated walking, bending, stooping, reaching, manual dexterity and a normal range of hearing and vision. Ability to operate professionally in a stressful environment. Compensation details: 16-17 Hourly Wage PId83c121e041f-2868
Apr 07, 2024
Full time
Hourly range starts at $16 or higher based on experience, this is a tipped position. Welcome to Seabrook Island Club! If you're looking for growth and development, competitive compensation and benefits, and a fun place to work or grow your career, you've come to the right place! Seabrook Island Club is located on beautiful Seabrook Island, just south of historic downtown Charleston. We are always on the lookout for new talent to add to our team. With 2 championship golf courses, 15 tennis courts, two pickleball courts, indoor and outdoor dining venues, banquet and event operations, along with support and administrative positions, there's something at Seabrook for everyone! We offer a variety of full time, part time, year-round and seasonal employment opportunities. If you're looking for a fun and exciting career at the beach, look no further! All Seabrook Island Club Employees enjoy: • Training and opportunities for growth • Parties, prizes, and team outings • FREE parking! • Use of Club Amenities (including golf) Permanent Full-Time employees enjoy the following additional benefits: • Holiday BONUS • Reimbursement towards continuing education • Vacation/Sick Pay • Holiday Pay • Medical, Dental and Supplemental Health Benefits • 401k Position Description : To assist in the expediting and service of meals and achieve total member and guest satisfaction. Essential Job Functions : • Lead by example and promote Seabrook Core Values, Characteristics, Employee Constitution and Decision Making. • Obtain duplicate food orders from the Chef and expedite the food as it comes over the line, making sure that appropriate silverware, condiments, etc. are on the tray. • Deliver the table order to the appropriate table and serve according to service standards. Check to make sure that guests have everything they need before leaving the table. • Remove dirty dishes, silverware and unused glassware. • Properly set tables and sidework areas in dining room and kitchen. • Reset tables as needed • Take, enter and assemble to-go orders. • Keep linen closet clean, stocked and organized. • Complete all opening and closing sidework for each shift and complete weekly cleaning duties as assigned by management. • Attend all required staff meetings. • Maintain a safe working environment for yourself and co-workers. • Assist servers as needed. • Any tasks as assigned by a server captain, supervisor or manager. • Must maintain the policy of this company to conduct operations in a manner that will prevent injuries to people and damage to property and equipment and that will comply with all applicable regulations for safety and health. • Promote and adhere to standards set by the Seabrook Island Club. Job Requirement: Education: High School Diploma or GED equivalent preferred. Experience: 6 months restaurant service experience preferred. Skills: Strong communication skills, ability to multi-task and interact professionally with guests and other employees required. Customer service personality, hard work ethic and willing to work cooperatively as part of team required. Supervisory Responsibilities: None Equipment to be used: Computer POS systems, coffee machine, ice tea machine, bread warmer, microwave, soup kettles, chafing dishes, any other miscellaneous restaurant equipment. Typical Physical Demands: Ability to remain on your feet for extended periods of time. Ability to professionally carry trays and miscellaneous items of up to 50 pounds. Ability to work in extreme temperatures during long shifts. The position also requires repeated walking, bending, stooping, reaching, manual dexterity and a normal range of hearing and vision. Ability to operate professionally in a stressful environment. Compensation details: 16-17 Hourly Wage PId83c121e041f-2868