Home Nightly CDL A OR B Delivery Driver Full Benefits Argos USA Concrete Ready Mix is hiring a CDL A or CDL B Local Ready Mix Concrete Truck Driver. The driver will deliver loads to customers to help them build a variety of projects from residential homes to major commercial infrastructures. Compensation Starting rate: $19.00 - $22.50/Hour 40 Hours/Week GUARANTEED Transition to Pay by Load after 60 days of employment. Earn the same amount in less time-no cap on amount of loads. Average of 20-25 Loads/Week Paid via direct deposit weekly Benefits & Perks Great company benefits starting on 1st Day: Medical, Prescription Drug, Dental, and Vision Insurance 10 Paid Company Holidays Retention and Referral Bonus Paid Vacation: Accrues 4 hours per month after 60 days 2 weeks the following year 401k - Total 6% (with 4% at 100% match and 2% at 50%) Company Match after 60 days Short-term and long-term disability insurance 100% covered by company Employee Assistance Program Personal protective equipment (PPE) and uniforms provided Prescription Safety Glasses $200 Voucher for Steel Toe Boots 2x base salary company-paid life insurance Accidental death and dismemberment Insurance Healthcare savings account (HSA) Paid orientation, including travel expenses if needed Wellness Programs Cell phone discount Home Time, Route, & Schedule Home Time: Home daily, no overnight travel! Schedule: Varied schedule; must be willing to work flexible times in accordance with DOT guidelines 12- 14 hour shifts; Overtime and weekends required Level of Touch: No touch, however there are physical demand requirements Assigned truck; no slip seating Qualifications: Minimum age of 21 years Valid CDL Class A or B License Experience with Standard shift, Commercial vehicles Clean MVR and no DUIs in 3 yrs. Ability to perform some physical labor Argos USA is a high-quality cement and ready-mixed concrete company serving North Carolina, South Carolina, Georgia, Virginia, Texas, Florida, and Arkansas. A proud history of innovative products, unparalleled expertise and exceptional customer service has made us an integral partner to our customers in residential, commercial, infrastructure and other public works applications. Today, as Argos, we are part of a strong, integrated brand providing cement, concrete and aggregates in the Americas and the Caribbean. Under the Argos brand, we are building on our heritage of excellence to create an even stronger future. Click on the Apply Button Below Qualified Drivers, please CLICK APPLY below and complete the steps that follow. This will take no more than 10 Minutes and can be completed on any smart device.
Apr 23, 2024
Home Nightly CDL A OR B Delivery Driver Full Benefits Argos USA Concrete Ready Mix is hiring a CDL A or CDL B Local Ready Mix Concrete Truck Driver. The driver will deliver loads to customers to help them build a variety of projects from residential homes to major commercial infrastructures. Compensation Starting rate: $19.00 - $22.50/Hour 40 Hours/Week GUARANTEED Transition to Pay by Load after 60 days of employment. Earn the same amount in less time-no cap on amount of loads. Average of 20-25 Loads/Week Paid via direct deposit weekly Benefits & Perks Great company benefits starting on 1st Day: Medical, Prescription Drug, Dental, and Vision Insurance 10 Paid Company Holidays Retention and Referral Bonus Paid Vacation: Accrues 4 hours per month after 60 days 2 weeks the following year 401k - Total 6% (with 4% at 100% match and 2% at 50%) Company Match after 60 days Short-term and long-term disability insurance 100% covered by company Employee Assistance Program Personal protective equipment (PPE) and uniforms provided Prescription Safety Glasses $200 Voucher for Steel Toe Boots 2x base salary company-paid life insurance Accidental death and dismemberment Insurance Healthcare savings account (HSA) Paid orientation, including travel expenses if needed Wellness Programs Cell phone discount Home Time, Route, & Schedule Home Time: Home daily, no overnight travel! Schedule: Varied schedule; must be willing to work flexible times in accordance with DOT guidelines 12- 14 hour shifts; Overtime and weekends required Level of Touch: No touch, however there are physical demand requirements Assigned truck; no slip seating Qualifications: Minimum age of 21 years Valid CDL Class A or B License Experience with Standard shift, Commercial vehicles Clean MVR and no DUIs in 3 yrs. Ability to perform some physical labor Argos USA is a high-quality cement and ready-mixed concrete company serving North Carolina, South Carolina, Georgia, Virginia, Texas, Florida, and Arkansas. A proud history of innovative products, unparalleled expertise and exceptional customer service has made us an integral partner to our customers in residential, commercial, infrastructure and other public works applications. Today, as Argos, we are part of a strong, integrated brand providing cement, concrete and aggregates in the Americas and the Caribbean. Under the Argos brand, we are building on our heritage of excellence to create an even stronger future. Click on the Apply Button Below Qualified Drivers, please CLICK APPLY below and complete the steps that follow. This will take no more than 10 Minutes and can be completed on any smart device.
Home Nightly CDL A OR B Delivery Driver Full Benefits Argos USA Concrete Ready Mix is hiring a CDL A or CDL B Local Ready Mix Concrete Truck Driver. The driver will deliver loads to customers to help them build a variety of projects from residential homes to major commercial infrastructures. Compensation Starting rate: $19.00 - $22.50/Hour 40 Hours/Week GUARANTEED Transition to Pay by Load after 60 days of employment. Earn the same amount in less time-no cap on amount of loads. Average of 20-25 Loads/Week Paid via direct deposit weekly Benefits & Perks Great company benefits starting on 1st Day: Medical, Prescription Drug, Dental, and Vision Insurance 10 Paid Company Holidays Retention and Referral Bonus Paid Vacation: Accrues 4 hours per month after 60 days 2 weeks the following year 401k - Total 6% (with 4% at 100% match and 2% at 50%) Company Match after 60 days Short-term and long-term disability insurance 100% covered by company Employee Assistance Program Personal protective equipment (PPE) and uniforms provided Prescription Safety Glasses $200 Voucher for Steel Toe Boots 2x base salary company-paid life insurance Accidental death and dismemberment Insurance Healthcare savings account (HSA) Paid orientation, including travel expenses if needed Wellness Programs Cell phone discount Home Time, Route, & Schedule Home Time: Home daily, no overnight travel! Schedule: Varied schedule; must be willing to work flexible times in accordance with DOT guidelines 12- 14 hour shifts; Overtime and weekends required Level of Touch: No touch, however there are physical demand requirements Assigned truck; no slip seating Qualifications: Minimum age of 21 years Valid CDL Class A or B License Experience with Standard shift, Commercial vehicles Clean MVR and no DUIs in 3 yrs. Ability to perform some physical labor Argos USA is a high-quality cement and ready-mixed concrete company serving North Carolina, South Carolina, Georgia, Virginia, Texas, Florida, and Arkansas. A proud history of innovative products, unparalleled expertise and exceptional customer service has made us an integral partner to our customers in residential, commercial, infrastructure and other public works applications. Today, as Argos, we are part of a strong, integrated brand providing cement, concrete and aggregates in the Americas and the Caribbean. Under the Argos brand, we are building on our heritage of excellence to create an even stronger future. Click on the Apply Button Below Qualified Drivers, please CLICK APPLY below and complete the steps that follow. This will take no more than 10 Minutes and can be completed on any smart device.
Apr 23, 2024
Home Nightly CDL A OR B Delivery Driver Full Benefits Argos USA Concrete Ready Mix is hiring a CDL A or CDL B Local Ready Mix Concrete Truck Driver. The driver will deliver loads to customers to help them build a variety of projects from residential homes to major commercial infrastructures. Compensation Starting rate: $19.00 - $22.50/Hour 40 Hours/Week GUARANTEED Transition to Pay by Load after 60 days of employment. Earn the same amount in less time-no cap on amount of loads. Average of 20-25 Loads/Week Paid via direct deposit weekly Benefits & Perks Great company benefits starting on 1st Day: Medical, Prescription Drug, Dental, and Vision Insurance 10 Paid Company Holidays Retention and Referral Bonus Paid Vacation: Accrues 4 hours per month after 60 days 2 weeks the following year 401k - Total 6% (with 4% at 100% match and 2% at 50%) Company Match after 60 days Short-term and long-term disability insurance 100% covered by company Employee Assistance Program Personal protective equipment (PPE) and uniforms provided Prescription Safety Glasses $200 Voucher for Steel Toe Boots 2x base salary company-paid life insurance Accidental death and dismemberment Insurance Healthcare savings account (HSA) Paid orientation, including travel expenses if needed Wellness Programs Cell phone discount Home Time, Route, & Schedule Home Time: Home daily, no overnight travel! Schedule: Varied schedule; must be willing to work flexible times in accordance with DOT guidelines 12- 14 hour shifts; Overtime and weekends required Level of Touch: No touch, however there are physical demand requirements Assigned truck; no slip seating Qualifications: Minimum age of 21 years Valid CDL Class A or B License Experience with Standard shift, Commercial vehicles Clean MVR and no DUIs in 3 yrs. Ability to perform some physical labor Argos USA is a high-quality cement and ready-mixed concrete company serving North Carolina, South Carolina, Georgia, Virginia, Texas, Florida, and Arkansas. A proud history of innovative products, unparalleled expertise and exceptional customer service has made us an integral partner to our customers in residential, commercial, infrastructure and other public works applications. Today, as Argos, we are part of a strong, integrated brand providing cement, concrete and aggregates in the Americas and the Caribbean. Under the Argos brand, we are building on our heritage of excellence to create an even stronger future. Click on the Apply Button Below Qualified Drivers, please CLICK APPLY below and complete the steps that follow. This will take no more than 10 Minutes and can be completed on any smart device.
Home Nightly CDL A OR B Delivery Driver Full Benefits Argos USA Concrete Ready Mix is hiring a CDL A or CDL B Local Ready Mix Concrete Truck Driver. The driver will deliver loads to customers to help them build a variety of projects from residential homes to major commercial infrastructures. Compensation Starting rate: $19.00 - $22.50/Hour 40 Hours/Week GUARANTEED Transition to Pay by Load after 60 days of employment. Earn the same amount in less time-no cap on amount of loads. Average of 20-25 Loads/Week Paid via direct deposit weekly Benefits & Perks Great company benefits starting on 1st Day: Medical, Prescription Drug, Dental, and Vision Insurance 10 Paid Company Holidays Retention and Referral Bonus Paid Vacation: Accrues 4 hours per month after 60 days 2 weeks the following year 401k - Total 6% (with 4% at 100% match and 2% at 50%) Company Match after 60 days Short-term and long-term disability insurance 100% covered by company Employee Assistance Program Personal protective equipment (PPE) and uniforms provided Prescription Safety Glasses $200 Voucher for Steel Toe Boots 2x base salary company-paid life insurance Accidental death and dismemberment Insurance Healthcare savings account (HSA) Paid orientation, including travel expenses if needed Wellness Programs Cell phone discount Home Time, Route, & Schedule Home Time: Home daily, no overnight travel! Schedule: Varied schedule; must be willing to work flexible times in accordance with DOT guidelines 12- 14 hour shifts; Overtime and weekends required Level of Touch: No touch, however there are physical demand requirements Assigned truck; no slip seating Qualifications: Minimum age of 21 years Valid CDL Class A or B License Experience with Standard shift, Commercial vehicles Clean MVR and no DUIs in 3 yrs. Ability to perform some physical labor Argos USA is a high-quality cement and ready-mixed concrete company serving North Carolina, South Carolina, Georgia, Virginia, Texas, Florida, and Arkansas. A proud history of innovative products, unparalleled expertise and exceptional customer service has made us an integral partner to our customers in residential, commercial, infrastructure and other public works applications. Today, as Argos, we are part of a strong, integrated brand providing cement, concrete and aggregates in the Americas and the Caribbean. Under the Argos brand, we are building on our heritage of excellence to create an even stronger future. Click on the Apply Button Below Qualified Drivers, please CLICK APPLY below and complete the steps that follow. This will take no more than 10 Minutes and can be completed on any smart device.
Apr 23, 2024
Home Nightly CDL A OR B Delivery Driver Full Benefits Argos USA Concrete Ready Mix is hiring a CDL A or CDL B Local Ready Mix Concrete Truck Driver. The driver will deliver loads to customers to help them build a variety of projects from residential homes to major commercial infrastructures. Compensation Starting rate: $19.00 - $22.50/Hour 40 Hours/Week GUARANTEED Transition to Pay by Load after 60 days of employment. Earn the same amount in less time-no cap on amount of loads. Average of 20-25 Loads/Week Paid via direct deposit weekly Benefits & Perks Great company benefits starting on 1st Day: Medical, Prescription Drug, Dental, and Vision Insurance 10 Paid Company Holidays Retention and Referral Bonus Paid Vacation: Accrues 4 hours per month after 60 days 2 weeks the following year 401k - Total 6% (with 4% at 100% match and 2% at 50%) Company Match after 60 days Short-term and long-term disability insurance 100% covered by company Employee Assistance Program Personal protective equipment (PPE) and uniforms provided Prescription Safety Glasses $200 Voucher for Steel Toe Boots 2x base salary company-paid life insurance Accidental death and dismemberment Insurance Healthcare savings account (HSA) Paid orientation, including travel expenses if needed Wellness Programs Cell phone discount Home Time, Route, & Schedule Home Time: Home daily, no overnight travel! Schedule: Varied schedule; must be willing to work flexible times in accordance with DOT guidelines 12- 14 hour shifts; Overtime and weekends required Level of Touch: No touch, however there are physical demand requirements Assigned truck; no slip seating Qualifications: Minimum age of 21 years Valid CDL Class A or B License Experience with Standard shift, Commercial vehicles Clean MVR and no DUIs in 3 yrs. Ability to perform some physical labor Argos USA is a high-quality cement and ready-mixed concrete company serving North Carolina, South Carolina, Georgia, Virginia, Texas, Florida, and Arkansas. A proud history of innovative products, unparalleled expertise and exceptional customer service has made us an integral partner to our customers in residential, commercial, infrastructure and other public works applications. Today, as Argos, we are part of a strong, integrated brand providing cement, concrete and aggregates in the Americas and the Caribbean. Under the Argos brand, we are building on our heritage of excellence to create an even stronger future. Click on the Apply Button Below Qualified Drivers, please CLICK APPLY below and complete the steps that follow. This will take no more than 10 Minutes and can be completed on any smart device.
Pony Xpress Delivery is the premier delivery service provider, partnering with some of the most respected e-commerce and logistics organizations. We provide last mile, middle mile and line haul service across Ohio. Our mission is simple: exceed our customers expectations for on-time and accurate delivery of every single package, with Delivery Associates that are best-in-class professionals. Our focus on operational excellence, safety, and service drives our team to set standards that our competitors cant match. Clients can expect elite level performance on a continuous basis regardless of the complexity of the task we are being asked to do. We are hiring Class A CDL Drivers for our rapidly expanding needs. Pony Xpress Delivery is seeking enthusiastic, motivated Class A CDL drivers based out of Twinsburg, Ohio for the Amazon Freight Partner Program. As a CDL Driver, you will deliver, using Amazon Equipment and technology, on daily, local routes that have you home after each shift. Our deliveries vary from 100% no touch freight (drop and hook only) to live loads. These local routes are roughly 300-500 miles round trip.You will not be employed by Amazon, instead, you will be working directly for a local transportation company that partners with Amazon. If you have a valid CDL A license, are at least 21 years of age with a clean driving record, then we want you to apply now. Offers are contingent on meeting eligibility and background check requirements. What you'll do: As a CDL Driver, you will play a key role in keeping our commitment to exceed customer expectations and ensuring customer orders, large or small, are delivered on time and at the right place.You can expect to have consistent year around work with minimum of 40 hours per week and home after every shift. Why you'll Love Working for an Amazon Freight Partner: Earn more: competitive compensation starting at $23.00 per hour Compelling Benefits: paid time off and health insurance for all full-time employees Independence: spend the majority of your day on the road delivering smiles Home Every Day: You will have home time after every shift. Team environment: a fun, fast-paced, and supportive company culture What youll need: Must be at least 21 years old Have a valid Class A Commercial Driver License (CDL) Must Successfully Pass DOT Physical Must be able to speak, read, and write in English to communicate with the general public, to understand highway traffic signs and signals in the English language, to respond to official inquiries, and to make entries on reports and records No current CDL suspension or revocation Clean Motor Vehicle Record (MVR) and good DAC Report Successfully pass a background check Must pass a DOT physical and pre-employment drug screen Ability to effectively learn and operate a GPS Must be able to use handheld technology and smart phone applications Must be flexible with work schedule (Day/Evening/Night shifts/Weekends) We are an Equal Opportunity Employer. All qualified applicants will be considered for employment regardless of age, national origin, race, color, disability, religious beliefs, sex (including sexual orientation) or genetic information (including family medical history). CDL-A Driver (Amazon) job details loadedBack to search results Solo 1
Apr 23, 2024
Pony Xpress Delivery is the premier delivery service provider, partnering with some of the most respected e-commerce and logistics organizations. We provide last mile, middle mile and line haul service across Ohio. Our mission is simple: exceed our customers expectations for on-time and accurate delivery of every single package, with Delivery Associates that are best-in-class professionals. Our focus on operational excellence, safety, and service drives our team to set standards that our competitors cant match. Clients can expect elite level performance on a continuous basis regardless of the complexity of the task we are being asked to do. We are hiring Class A CDL Drivers for our rapidly expanding needs. Pony Xpress Delivery is seeking enthusiastic, motivated Class A CDL drivers based out of Twinsburg, Ohio for the Amazon Freight Partner Program. As a CDL Driver, you will deliver, using Amazon Equipment and technology, on daily, local routes that have you home after each shift. Our deliveries vary from 100% no touch freight (drop and hook only) to live loads. These local routes are roughly 300-500 miles round trip.You will not be employed by Amazon, instead, you will be working directly for a local transportation company that partners with Amazon. If you have a valid CDL A license, are at least 21 years of age with a clean driving record, then we want you to apply now. Offers are contingent on meeting eligibility and background check requirements. What you'll do: As a CDL Driver, you will play a key role in keeping our commitment to exceed customer expectations and ensuring customer orders, large or small, are delivered on time and at the right place.You can expect to have consistent year around work with minimum of 40 hours per week and home after every shift. Why you'll Love Working for an Amazon Freight Partner: Earn more: competitive compensation starting at $23.00 per hour Compelling Benefits: paid time off and health insurance for all full-time employees Independence: spend the majority of your day on the road delivering smiles Home Every Day: You will have home time after every shift. Team environment: a fun, fast-paced, and supportive company culture What youll need: Must be at least 21 years old Have a valid Class A Commercial Driver License (CDL) Must Successfully Pass DOT Physical Must be able to speak, read, and write in English to communicate with the general public, to understand highway traffic signs and signals in the English language, to respond to official inquiries, and to make entries on reports and records No current CDL suspension or revocation Clean Motor Vehicle Record (MVR) and good DAC Report Successfully pass a background check Must pass a DOT physical and pre-employment drug screen Ability to effectively learn and operate a GPS Must be able to use handheld technology and smart phone applications Must be flexible with work schedule (Day/Evening/Night shifts/Weekends) We are an Equal Opportunity Employer. All qualified applicants will be considered for employment regardless of age, national origin, race, color, disability, religious beliefs, sex (including sexual orientation) or genetic information (including family medical history). CDL-A Driver (Amazon) job details loadedBack to search results Solo 1
Home Nightly CDL A OR B Delivery Driver Full Benefits Argos USA Concrete Ready Mix is hiring a CDL A or CDL B Local Ready Mix Concrete Truck Driver. The driver will deliver loads to customers to help them build a variety of projects from residential homes to major commercial infrastructures. Compensation Starting rate: $19.00 - $22.50/Hour 40 Hours/Week GUARANTEED Transition to Pay by Load after 60 days of employment. Earn the same amount in less time-no cap on amount of loads. Average of 20-25 Loads/Week Paid via direct deposit weekly Benefits & Perks Great company benefits starting on 1st Day: Medical, Prescription Drug, Dental, and Vision Insurance 10 Paid Company Holidays Retention and Referral Bonus Paid Vacation: Accrues 4 hours per month after 60 days 2 weeks the following year 401k - Total 6% (with 4% at 100% match and 2% at 50%) Company Match after 60 days Short-term and long-term disability insurance 100% covered by company Employee Assistance Program Personal protective equipment (PPE) and uniforms provided Prescription Safety Glasses $200 Voucher for Steel Toe Boots 2x base salary company-paid life insurance Accidental death and dismemberment Insurance Healthcare savings account (HSA) Paid orientation, including travel expenses if needed Wellness Programs Cell phone discount Home Time, Route, & Schedule Home Time: Home daily, no overnight travel! Schedule: Varied schedule; must be willing to work flexible times in accordance with DOT guidelines 12- 14 hour shifts; Overtime and weekends required Level of Touch: No touch, however there are physical demand requirements Assigned truck; no slip seating Qualifications: Minimum age of 21 years Valid CDL Class A or B License Experience with Standard shift, Commercial vehicles Clean MVR and no DUIs in 3 yrs. Ability to perform some physical labor Argos USA is a high-quality cement and ready-mixed concrete company serving North Carolina, South Carolina, Georgia, Virginia, Texas, Florida, and Arkansas. A proud history of innovative products, unparalleled expertise and exceptional customer service has made us an integral partner to our customers in residential, commercial, infrastructure and other public works applications. Today, as Argos, we are part of a strong, integrated brand providing cement, concrete and aggregates in the Americas and the Caribbean. Under the Argos brand, we are building on our heritage of excellence to create an even stronger future. Click on the Apply Button Below Qualified Drivers, please CLICK APPLY below and complete the steps that follow. This will take no more than 10 Minutes and can be completed on any smart device.
Apr 22, 2024
Home Nightly CDL A OR B Delivery Driver Full Benefits Argos USA Concrete Ready Mix is hiring a CDL A or CDL B Local Ready Mix Concrete Truck Driver. The driver will deliver loads to customers to help them build a variety of projects from residential homes to major commercial infrastructures. Compensation Starting rate: $19.00 - $22.50/Hour 40 Hours/Week GUARANTEED Transition to Pay by Load after 60 days of employment. Earn the same amount in less time-no cap on amount of loads. Average of 20-25 Loads/Week Paid via direct deposit weekly Benefits & Perks Great company benefits starting on 1st Day: Medical, Prescription Drug, Dental, and Vision Insurance 10 Paid Company Holidays Retention and Referral Bonus Paid Vacation: Accrues 4 hours per month after 60 days 2 weeks the following year 401k - Total 6% (with 4% at 100% match and 2% at 50%) Company Match after 60 days Short-term and long-term disability insurance 100% covered by company Employee Assistance Program Personal protective equipment (PPE) and uniforms provided Prescription Safety Glasses $200 Voucher for Steel Toe Boots 2x base salary company-paid life insurance Accidental death and dismemberment Insurance Healthcare savings account (HSA) Paid orientation, including travel expenses if needed Wellness Programs Cell phone discount Home Time, Route, & Schedule Home Time: Home daily, no overnight travel! Schedule: Varied schedule; must be willing to work flexible times in accordance with DOT guidelines 12- 14 hour shifts; Overtime and weekends required Level of Touch: No touch, however there are physical demand requirements Assigned truck; no slip seating Qualifications: Minimum age of 21 years Valid CDL Class A or B License Experience with Standard shift, Commercial vehicles Clean MVR and no DUIs in 3 yrs. Ability to perform some physical labor Argos USA is a high-quality cement and ready-mixed concrete company serving North Carolina, South Carolina, Georgia, Virginia, Texas, Florida, and Arkansas. A proud history of innovative products, unparalleled expertise and exceptional customer service has made us an integral partner to our customers in residential, commercial, infrastructure and other public works applications. Today, as Argos, we are part of a strong, integrated brand providing cement, concrete and aggregates in the Americas and the Caribbean. Under the Argos brand, we are building on our heritage of excellence to create an even stronger future. Click on the Apply Button Below Qualified Drivers, please CLICK APPLY below and complete the steps that follow. This will take no more than 10 Minutes and can be completed on any smart device.
Home Nightly CDL A OR B Delivery Driver Full Benefits Argos USA Concrete Ready Mix is hiring a CDL A or CDL B Local Ready Mix Concrete Truck Driver. The driver will deliver loads to customers to help them build a variety of projects from residential homes to major commercial infrastructures. Compensation Starting rate: $19.00 - $22.50/Hour 40 Hours/Week GUARANTEED Transition to Pay by Load after 60 days of employment. Earn the same amount in less time-no cap on amount of loads. Average of 20-25 Loads/Week Paid via direct deposit weekly Benefits & Perks Great company benefits starting on 1st Day: Medical, Prescription Drug, Dental, and Vision Insurance 10 Paid Company Holidays Retention and Referral Bonus Paid Vacation: Accrues 4 hours per month after 60 days 2 weeks the following year 401k - Total 6% (with 4% at 100% match and 2% at 50%) Company Match after 60 days Short-term and long-term disability insurance 100% covered by company Employee Assistance Program Personal protective equipment (PPE) and uniforms provided Prescription Safety Glasses $200 Voucher for Steel Toe Boots 2x base salary company-paid life insurance Accidental death and dismemberment Insurance Healthcare savings account (HSA) Paid orientation, including travel expenses if needed Wellness Programs Cell phone discount Home Time, Route, & Schedule Home Time: Home daily, no overnight travel! Schedule: Varied schedule; must be willing to work flexible times in accordance with DOT guidelines 12- 14 hour shifts; Overtime and weekends required Level of Touch: No touch, however there are physical demand requirements Assigned truck; no slip seating Qualifications: Minimum age of 21 years Valid CDL Class A or B License Experience with Standard shift, Commercial vehicles Clean MVR and no DUIs in 3 yrs. Ability to perform some physical labor Argos USA is a high-quality cement and ready-mixed concrete company serving North Carolina, South Carolina, Georgia, Virginia, Texas, Florida, and Arkansas. A proud history of innovative products, unparalleled expertise and exceptional customer service has made us an integral partner to our customers in residential, commercial, infrastructure and other public works applications. Today, as Argos, we are part of a strong, integrated brand providing cement, concrete and aggregates in the Americas and the Caribbean. Under the Argos brand, we are building on our heritage of excellence to create an even stronger future. Click on the Apply Button Below Qualified Drivers, please CLICK APPLY below and complete the steps that follow. This will take no more than 10 Minutes and can be completed on any smart device.
Apr 19, 2024
Home Nightly CDL A OR B Delivery Driver Full Benefits Argos USA Concrete Ready Mix is hiring a CDL A or CDL B Local Ready Mix Concrete Truck Driver. The driver will deliver loads to customers to help them build a variety of projects from residential homes to major commercial infrastructures. Compensation Starting rate: $19.00 - $22.50/Hour 40 Hours/Week GUARANTEED Transition to Pay by Load after 60 days of employment. Earn the same amount in less time-no cap on amount of loads. Average of 20-25 Loads/Week Paid via direct deposit weekly Benefits & Perks Great company benefits starting on 1st Day: Medical, Prescription Drug, Dental, and Vision Insurance 10 Paid Company Holidays Retention and Referral Bonus Paid Vacation: Accrues 4 hours per month after 60 days 2 weeks the following year 401k - Total 6% (with 4% at 100% match and 2% at 50%) Company Match after 60 days Short-term and long-term disability insurance 100% covered by company Employee Assistance Program Personal protective equipment (PPE) and uniforms provided Prescription Safety Glasses $200 Voucher for Steel Toe Boots 2x base salary company-paid life insurance Accidental death and dismemberment Insurance Healthcare savings account (HSA) Paid orientation, including travel expenses if needed Wellness Programs Cell phone discount Home Time, Route, & Schedule Home Time: Home daily, no overnight travel! Schedule: Varied schedule; must be willing to work flexible times in accordance with DOT guidelines 12- 14 hour shifts; Overtime and weekends required Level of Touch: No touch, however there are physical demand requirements Assigned truck; no slip seating Qualifications: Minimum age of 21 years Valid CDL Class A or B License Experience with Standard shift, Commercial vehicles Clean MVR and no DUIs in 3 yrs. Ability to perform some physical labor Argos USA is a high-quality cement and ready-mixed concrete company serving North Carolina, South Carolina, Georgia, Virginia, Texas, Florida, and Arkansas. A proud history of innovative products, unparalleled expertise and exceptional customer service has made us an integral partner to our customers in residential, commercial, infrastructure and other public works applications. Today, as Argos, we are part of a strong, integrated brand providing cement, concrete and aggregates in the Americas and the Caribbean. Under the Argos brand, we are building on our heritage of excellence to create an even stronger future. Click on the Apply Button Below Qualified Drivers, please CLICK APPLY below and complete the steps that follow. This will take no more than 10 Minutes and can be completed on any smart device.
Home Nightly CDL A OR B Delivery Driver Full Benefits Argos USA Concrete Ready Mix is hiring a CDL A or CDL B Local Ready Mix Concrete Truck Driver. The driver will deliver loads to customers to help them build a variety of projects from residential homes to major commercial infrastructures. Compensation Starting rate: $21.00 - $26.00/Hour 40 Hours/Week GUARANTEED Transition to Pay by Load after 60 days of employment. Earn the same amount in less time-no cap on amount of loads. Average of 20-25 Loads/Week Paid via direct deposit weekly Benefits & Perks Great company benefits starting on 1st Day: Medical, Prescription Drug, Dental, and Vision Insurance 10 Paid Company Holidays Retention and Referral Bonus Paid Vacation: Accrues 4 hours per month after 60 days 2 weeks the following year 401k - Total 6% (with 4% at 100% match and 2% at 50%) Company Match after 60 days Short-term and long-term disability insurance 100% covered by company Employee Assistance Program Personal protective equipment (PPE) and uniforms provided Prescription Safety Glasses $200 Voucher for Steel Toe Boots 2x base salary company-paid life insurance Accidental death and dismemberment Insurance Healthcare savings account (HSA) Paid orientation, including travel expenses if needed Wellness Programs Cell phone discount Home Time, Route, & Schedule Home Time: Home daily, no overnight travel! Schedule: Varied schedule; must be willing to work flexible times in accordance with DOT guidelines 12- 14 hour shifts; Overtime and weekends required Level of Touch: No touch, however there are physical demand requirements Assigned truck; no slip seating Qualifications: Minimum age of 21 years Valid CDL Class A or B License Experience with Standard shift, Commercial vehicles Clean MVR and no DUIs in 3 yrs. Ability to perform some physical labor Argos USA is a high-quality cement and ready-mixed concrete company serving North Carolina, South Carolina, Georgia, Virginia, Texas, Florida, and Arkansas. A proud history of innovative products, unparalleled expertise and exceptional customer service has made us an integral partner to our customers in residential, commercial, infrastructure and other public works applications. Today, as Argos, we are part of a strong, integrated brand providing cement, concrete and aggregates in the Americas and the Caribbean. Under the Argos brand, we are building on our heritage of excellence to create an even stronger future. Click on the Apply Button Below Qualified Drivers, please CLICK APPLY below and complete the steps that follow. This will take no more than 10 Minutes and can be completed on any smart device.
Apr 18, 2024
Home Nightly CDL A OR B Delivery Driver Full Benefits Argos USA Concrete Ready Mix is hiring a CDL A or CDL B Local Ready Mix Concrete Truck Driver. The driver will deliver loads to customers to help them build a variety of projects from residential homes to major commercial infrastructures. Compensation Starting rate: $21.00 - $26.00/Hour 40 Hours/Week GUARANTEED Transition to Pay by Load after 60 days of employment. Earn the same amount in less time-no cap on amount of loads. Average of 20-25 Loads/Week Paid via direct deposit weekly Benefits & Perks Great company benefits starting on 1st Day: Medical, Prescription Drug, Dental, and Vision Insurance 10 Paid Company Holidays Retention and Referral Bonus Paid Vacation: Accrues 4 hours per month after 60 days 2 weeks the following year 401k - Total 6% (with 4% at 100% match and 2% at 50%) Company Match after 60 days Short-term and long-term disability insurance 100% covered by company Employee Assistance Program Personal protective equipment (PPE) and uniforms provided Prescription Safety Glasses $200 Voucher for Steel Toe Boots 2x base salary company-paid life insurance Accidental death and dismemberment Insurance Healthcare savings account (HSA) Paid orientation, including travel expenses if needed Wellness Programs Cell phone discount Home Time, Route, & Schedule Home Time: Home daily, no overnight travel! Schedule: Varied schedule; must be willing to work flexible times in accordance with DOT guidelines 12- 14 hour shifts; Overtime and weekends required Level of Touch: No touch, however there are physical demand requirements Assigned truck; no slip seating Qualifications: Minimum age of 21 years Valid CDL Class A or B License Experience with Standard shift, Commercial vehicles Clean MVR and no DUIs in 3 yrs. Ability to perform some physical labor Argos USA is a high-quality cement and ready-mixed concrete company serving North Carolina, South Carolina, Georgia, Virginia, Texas, Florida, and Arkansas. A proud history of innovative products, unparalleled expertise and exceptional customer service has made us an integral partner to our customers in residential, commercial, infrastructure and other public works applications. Today, as Argos, we are part of a strong, integrated brand providing cement, concrete and aggregates in the Americas and the Caribbean. Under the Argos brand, we are building on our heritage of excellence to create an even stronger future. Click on the Apply Button Below Qualified Drivers, please CLICK APPLY below and complete the steps that follow. This will take no more than 10 Minutes and can be completed on any smart device.
Home Nightly CDL A OR B Delivery Driver Full Benefits Argos USA Concrete Ready Mix is hiring a CDL A or CDL B Local Ready Mix Concrete Truck Driver. The driver will deliver loads to customers to help them build a variety of projects from residential homes to major commercial infrastructures. Compensation Starting rate: $19.00 - $22.50/Hour 40 Hours/Week GUARANTEED Transition to Pay by Load after 60 days of employment. Earn the same amount in less time-no cap on amount of loads. Average of 20-25 Loads/Week Paid via direct deposit weekly Benefits & Perks Great company benefits starting on 1st Day: Medical, Prescription Drug, Dental, and Vision Insurance 10 Paid Company Holidays Retention and Referral Bonus Paid Vacation: Accrues 4 hours per month after 60 days 2 weeks the following year 401k - Total 6% (with 4% at 100% match and 2% at 50%) Company Match after 60 days Short-term and long-term disability insurance 100% covered by company Employee Assistance Program Personal protective equipment (PPE) and uniforms provided Prescription Safety Glasses $200 Voucher for Steel Toe Boots 2x base salary company-paid life insurance Accidental death and dismemberment Insurance Healthcare savings account (HSA) Paid orientation, including travel expenses if needed Wellness Programs Cell phone discount Home Time, Route, & Schedule Home Time: Home daily, no overnight travel! Schedule: Varied schedule; must be willing to work flexible times in accordance with DOT guidelines 12- 14 hour shifts; Overtime and weekends required Level of Touch: No touch, however there are physical demand requirements Assigned truck; no slip seating Qualifications: Minimum age of 21 years Valid CDL Class A or B License Experience with Standard shift, Commercial vehicles Clean MVR and no DUIs in 3 yrs. Ability to perform some physical labor Argos USA is a high-quality cement and ready-mixed concrete company serving North Carolina, South Carolina, Georgia, Virginia, Texas, Florida, and Arkansas. A proud history of innovative products, unparalleled expertise and exceptional customer service has made us an integral partner to our customers in residential, commercial, infrastructure and other public works applications. Today, as Argos, we are part of a strong, integrated brand providing cement, concrete and aggregates in the Americas and the Caribbean. Under the Argos brand, we are building on our heritage of excellence to create an even stronger future. Click on the Apply Button Below Qualified Drivers, please CLICK APPLY below and complete the steps that follow. This will take no more than 10 Minutes and can be completed on any smart device.
Apr 18, 2024
Home Nightly CDL A OR B Delivery Driver Full Benefits Argos USA Concrete Ready Mix is hiring a CDL A or CDL B Local Ready Mix Concrete Truck Driver. The driver will deliver loads to customers to help them build a variety of projects from residential homes to major commercial infrastructures. Compensation Starting rate: $19.00 - $22.50/Hour 40 Hours/Week GUARANTEED Transition to Pay by Load after 60 days of employment. Earn the same amount in less time-no cap on amount of loads. Average of 20-25 Loads/Week Paid via direct deposit weekly Benefits & Perks Great company benefits starting on 1st Day: Medical, Prescription Drug, Dental, and Vision Insurance 10 Paid Company Holidays Retention and Referral Bonus Paid Vacation: Accrues 4 hours per month after 60 days 2 weeks the following year 401k - Total 6% (with 4% at 100% match and 2% at 50%) Company Match after 60 days Short-term and long-term disability insurance 100% covered by company Employee Assistance Program Personal protective equipment (PPE) and uniforms provided Prescription Safety Glasses $200 Voucher for Steel Toe Boots 2x base salary company-paid life insurance Accidental death and dismemberment Insurance Healthcare savings account (HSA) Paid orientation, including travel expenses if needed Wellness Programs Cell phone discount Home Time, Route, & Schedule Home Time: Home daily, no overnight travel! Schedule: Varied schedule; must be willing to work flexible times in accordance with DOT guidelines 12- 14 hour shifts; Overtime and weekends required Level of Touch: No touch, however there are physical demand requirements Assigned truck; no slip seating Qualifications: Minimum age of 21 years Valid CDL Class A or B License Experience with Standard shift, Commercial vehicles Clean MVR and no DUIs in 3 yrs. Ability to perform some physical labor Argos USA is a high-quality cement and ready-mixed concrete company serving North Carolina, South Carolina, Georgia, Virginia, Texas, Florida, and Arkansas. A proud history of innovative products, unparalleled expertise and exceptional customer service has made us an integral partner to our customers in residential, commercial, infrastructure and other public works applications. Today, as Argos, we are part of a strong, integrated brand providing cement, concrete and aggregates in the Americas and the Caribbean. Under the Argos brand, we are building on our heritage of excellence to create an even stronger future. Click on the Apply Button Below Qualified Drivers, please CLICK APPLY below and complete the steps that follow. This will take no more than 10 Minutes and can be completed on any smart device.
Home Nightly CDL A OR B Delivery Driver Full Benefits Argos USA Concrete Ready Mix is hiring a CDL A or CDL B Local Ready Mix Concrete Truck Driver. The driver will deliver loads to customers to help them build a variety of projects from residential homes to major commercial infrastructures. Compensation Starting rate: $19.00 - $22.50/Hour 40 Hours/Week GUARANTEED Transition to Pay by Load after 60 days of employment. Earn the same amount in less time-no cap on amount of loads. Average of 20-25 Loads/Week Paid via direct deposit weekly Benefits & Perks Great company benefits starting on 1st Day: Medical, Prescription Drug, Dental, and Vision Insurance 10 Paid Company Holidays Retention and Referral Bonus Paid Vacation: Accrues 4 hours per month after 60 days 2 weeks the following year 401k - Total 6% (with 4% at 100% match and 2% at 50%) Company Match after 60 days Short-term and long-term disability insurance 100% covered by company Employee Assistance Program Personal protective equipment (PPE) and uniforms provided Prescription Safety Glasses $200 Voucher for Steel Toe Boots 2x base salary company-paid life insurance Accidental death and dismemberment Insurance Healthcare savings account (HSA) Paid orientation, including travel expenses if needed Wellness Programs Cell phone discount Home Time, Route, & Schedule Home Time: Home daily, no overnight travel! Schedule: Varied schedule; must be willing to work flexible times in accordance with DOT guidelines 12- 14 hour shifts; Overtime and weekends required Level of Touch: No touch, however there are physical demand requirements Assigned truck; no slip seating Qualifications: Minimum age of 21 years Valid CDL Class A or B License Experience with Standard shift, Commercial vehicles Clean MVR and no DUIs in 3 yrs. Ability to perform some physical labor Argos USA is a high-quality cement and ready-mixed concrete company serving North Carolina, South Carolina, Georgia, Virginia, Texas, Florida, and Arkansas. A proud history of innovative products, unparalleled expertise and exceptional customer service has made us an integral partner to our customers in residential, commercial, infrastructure and other public works applications. Today, as Argos, we are part of a strong, integrated brand providing cement, concrete and aggregates in the Americas and the Caribbean. Under the Argos brand, we are building on our heritage of excellence to create an even stronger future. Click on the Apply Button Below Qualified Drivers, please CLICK APPLY below and complete the steps that follow. This will take no more than 10 Minutes and can be completed on any smart device.
Apr 17, 2024
Home Nightly CDL A OR B Delivery Driver Full Benefits Argos USA Concrete Ready Mix is hiring a CDL A or CDL B Local Ready Mix Concrete Truck Driver. The driver will deliver loads to customers to help them build a variety of projects from residential homes to major commercial infrastructures. Compensation Starting rate: $19.00 - $22.50/Hour 40 Hours/Week GUARANTEED Transition to Pay by Load after 60 days of employment. Earn the same amount in less time-no cap on amount of loads. Average of 20-25 Loads/Week Paid via direct deposit weekly Benefits & Perks Great company benefits starting on 1st Day: Medical, Prescription Drug, Dental, and Vision Insurance 10 Paid Company Holidays Retention and Referral Bonus Paid Vacation: Accrues 4 hours per month after 60 days 2 weeks the following year 401k - Total 6% (with 4% at 100% match and 2% at 50%) Company Match after 60 days Short-term and long-term disability insurance 100% covered by company Employee Assistance Program Personal protective equipment (PPE) and uniforms provided Prescription Safety Glasses $200 Voucher for Steel Toe Boots 2x base salary company-paid life insurance Accidental death and dismemberment Insurance Healthcare savings account (HSA) Paid orientation, including travel expenses if needed Wellness Programs Cell phone discount Home Time, Route, & Schedule Home Time: Home daily, no overnight travel! Schedule: Varied schedule; must be willing to work flexible times in accordance with DOT guidelines 12- 14 hour shifts; Overtime and weekends required Level of Touch: No touch, however there are physical demand requirements Assigned truck; no slip seating Qualifications: Minimum age of 21 years Valid CDL Class A or B License Experience with Standard shift, Commercial vehicles Clean MVR and no DUIs in 3 yrs. Ability to perform some physical labor Argos USA is a high-quality cement and ready-mixed concrete company serving North Carolina, South Carolina, Georgia, Virginia, Texas, Florida, and Arkansas. A proud history of innovative products, unparalleled expertise and exceptional customer service has made us an integral partner to our customers in residential, commercial, infrastructure and other public works applications. Today, as Argos, we are part of a strong, integrated brand providing cement, concrete and aggregates in the Americas and the Caribbean. Under the Argos brand, we are building on our heritage of excellence to create an even stronger future. Click on the Apply Button Below Qualified Drivers, please CLICK APPLY below and complete the steps that follow. This will take no more than 10 Minutes and can be completed on any smart device.
Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle. Location: The Balfour Hotel is located on Ocean Drive, home to many shopping, dining, and entertainment options. Guests will find concierge services and valet parking in this design hotel. The hotel is a 2 minutes' walk from the beach. A fitness center and lobby bar are offered to guests. The Miami Beach Architectural District is only 1 miles away. Overview: The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Responsibilities: Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards. Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable). Answer guest inquires about hotel services, facilities and hours of operation in a timely manner. Ensure logging and delivery of packages, mail and messages to guests and meeting rooms. Review Front Office log and Trace File daily. Answer inquires from guests regarding restaurants, transportation, entertainment, etc. Follow all cash handling and credit policies. Be aware of all rates, packages and special promotions as listed in the Red Book. Be familiar with all in-house groups. Be aware of closed out and restricted dates. Obtain all necessary information when taking room reservations and follow the rate-quoting scenario. Be familiar with hospitality terminology. Have knowledge of emergency procedures and assist as needed. Handle check-ins and checkouts in a friendly, efficient and courteous manner. Use proper two-way radio etiquette at all times when communicating with other employees. Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner. Be able to complete a bucket check, room rate verification report, and housekeeping report. Balance and prepare individual paperwork for closing of shift according to hotel standards. Maintain and market promotions and guest programs. Maintain a clean work area. Assist guests with safe deposit boxes. Qualifications: College course work in related field helpful. Experience in a hotel or a related field preferred. High School diploma or equivalent required. Computer experience required. Customer Services experience preferred. Flexible and long hours sometimes required. Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Ability to stand during entire shift. Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be able to cross-train in other hotel related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management.
Apr 24, 2024
Full time
Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle. Location: The Balfour Hotel is located on Ocean Drive, home to many shopping, dining, and entertainment options. Guests will find concierge services and valet parking in this design hotel. The hotel is a 2 minutes' walk from the beach. A fitness center and lobby bar are offered to guests. The Miami Beach Architectural District is only 1 miles away. Overview: The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Responsibilities: Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards. Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable). Answer guest inquires about hotel services, facilities and hours of operation in a timely manner. Ensure logging and delivery of packages, mail and messages to guests and meeting rooms. Review Front Office log and Trace File daily. Answer inquires from guests regarding restaurants, transportation, entertainment, etc. Follow all cash handling and credit policies. Be aware of all rates, packages and special promotions as listed in the Red Book. Be familiar with all in-house groups. Be aware of closed out and restricted dates. Obtain all necessary information when taking room reservations and follow the rate-quoting scenario. Be familiar with hospitality terminology. Have knowledge of emergency procedures and assist as needed. Handle check-ins and checkouts in a friendly, efficient and courteous manner. Use proper two-way radio etiquette at all times when communicating with other employees. Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner. Be able to complete a bucket check, room rate verification report, and housekeeping report. Balance and prepare individual paperwork for closing of shift according to hotel standards. Maintain and market promotions and guest programs. Maintain a clean work area. Assist guests with safe deposit boxes. Qualifications: College course work in related field helpful. Experience in a hotel or a related field preferred. High School diploma or equivalent required. Computer experience required. Customer Services experience preferred. Flexible and long hours sometimes required. Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Ability to stand during entire shift. Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be able to cross-train in other hotel related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management.
Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Overview: The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Responsibilities: Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards. Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable). Answer guest inquires about hotel services, facilities and hours of operation in a timely manner. Ensure logging and delivery of packages, mail and messages to guests and meeting rooms. Review Front Office log and Trace File daily. Answer inquires from guests regarding restaurants, transportation, entertainment, etc. Follow all cash handling and credit policies. Be aware of all rates, packages and special promotions as listed in the Red Book. Be familiar with all in-house groups. Be aware of closed out and restricted dates. Obtain all necessary information when taking room reservations and follow the rate-quoting scenario. Be familiar with hospitality terminology. Have knowledge of emergency procedures and assist as needed. Handle check-ins and checkouts in a friendly, efficient and courteous manner. Use proper two-way radio etiquette at all times when communicating with other employees. Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner. Be able to complete a bucket check, room rate verification report, and housekeeping report. Balance and prepare individual paperwork for closing of shift according to hotel standards. Maintain and market promotions and guest programs. Maintain a clean work area. Assist guests with safe deposit boxes. Qualifications: College course work in related field helpful. Experience in a hotel or a related field preferred. High School diploma or equivalent required. Computer experience required. Customer Services experience preferred. Flexible and long hours sometimes required. Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Ability to stand during entire shift. Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be able to cross-train in other hotel related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management.
Apr 24, 2024
Full time
Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Overview: The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Responsibilities: Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards. Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable). Answer guest inquires about hotel services, facilities and hours of operation in a timely manner. Ensure logging and delivery of packages, mail and messages to guests and meeting rooms. Review Front Office log and Trace File daily. Answer inquires from guests regarding restaurants, transportation, entertainment, etc. Follow all cash handling and credit policies. Be aware of all rates, packages and special promotions as listed in the Red Book. Be familiar with all in-house groups. Be aware of closed out and restricted dates. Obtain all necessary information when taking room reservations and follow the rate-quoting scenario. Be familiar with hospitality terminology. Have knowledge of emergency procedures and assist as needed. Handle check-ins and checkouts in a friendly, efficient and courteous manner. Use proper two-way radio etiquette at all times when communicating with other employees. Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner. Be able to complete a bucket check, room rate verification report, and housekeeping report. Balance and prepare individual paperwork for closing of shift according to hotel standards. Maintain and market promotions and guest programs. Maintain a clean work area. Assist guests with safe deposit boxes. Qualifications: College course work in related field helpful. Experience in a hotel or a related field preferred. High School diploma or equivalent required. Computer experience required. Customer Services experience preferred. Flexible and long hours sometimes required. Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Ability to stand during entire shift. Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be able to cross-train in other hotel related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management.
Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Moxy Boston Downtown is a brand-new hotel ideally situated at the corner of Stuart & Tremont Streets, in the heart of Boston's vibrant theater district. The hotel offers 340 newly built, tech-savvy guest rooms with ultra-modern décor and a bright lobby featuring contemporary furnishings, several seating areas and host of amenities including a photo booth, games and a state-of-the-art video wall. Additionally, the Moxy Boston boasts a lively rooftop bar with panoramic views of the Boston skyline, a 24-hour grab and go in the lobby bar, and over 2,000 sq. ft. of unique event space. Overview: The Overnight Front Office Supervisor is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Responsibilities: Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards. Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable). Answer guest inquires about hotel services, facilities and hours of operation in a timely manner. Ensure logging and delivery of packages, mail and messages to guests and meeting rooms. Review Front Office log and Trace File daily. Answer inquires from guests regarding restaurants, transportation, entertainment, etc. Follow all cash handling and credit policies. Be aware of all rates, packages and special promotions as listed in the Red Book. Be familiar with all in-house groups. Be aware of closed out and restricted dates. Obtain all necessary information when taking room reservations and follow the rate-quoting scenario. Be familiar with hospitality terminology. Have knowledge of emergency procedures and assist as needed. Handle check-ins and checkouts in a friendly, efficient and courteous manner. Use proper two-way radio etiquette at all times when communicating with other employees. Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner. Be able to complete a bucket check, room rate verification report, and housekeeping report. Balance and prepare individual paperwork for closing of shift according to hotel standards. Maintain and market promotions and guest programs. Maintain a clean work area. Assist guests with safe deposit boxes. Qualifications: College course work in related field helpful. Experience in a hotel or a related field preferred. High School diploma or equivalent required. Computer experience required. Customer Services experience preferred. Flexible and long hours sometimes required. Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Ability to stand during entire shift. Maintain a warm and friendly demeanor at all times. Supervise all team members in their respective roles at the Front Office. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be able to cross-train in other hotel related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management.
Apr 24, 2024
Full time
Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Moxy Boston Downtown is a brand-new hotel ideally situated at the corner of Stuart & Tremont Streets, in the heart of Boston's vibrant theater district. The hotel offers 340 newly built, tech-savvy guest rooms with ultra-modern décor and a bright lobby featuring contemporary furnishings, several seating areas and host of amenities including a photo booth, games and a state-of-the-art video wall. Additionally, the Moxy Boston boasts a lively rooftop bar with panoramic views of the Boston skyline, a 24-hour grab and go in the lobby bar, and over 2,000 sq. ft. of unique event space. Overview: The Overnight Front Office Supervisor is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Responsibilities: Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards. Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable). Answer guest inquires about hotel services, facilities and hours of operation in a timely manner. Ensure logging and delivery of packages, mail and messages to guests and meeting rooms. Review Front Office log and Trace File daily. Answer inquires from guests regarding restaurants, transportation, entertainment, etc. Follow all cash handling and credit policies. Be aware of all rates, packages and special promotions as listed in the Red Book. Be familiar with all in-house groups. Be aware of closed out and restricted dates. Obtain all necessary information when taking room reservations and follow the rate-quoting scenario. Be familiar with hospitality terminology. Have knowledge of emergency procedures and assist as needed. Handle check-ins and checkouts in a friendly, efficient and courteous manner. Use proper two-way radio etiquette at all times when communicating with other employees. Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner. Be able to complete a bucket check, room rate verification report, and housekeeping report. Balance and prepare individual paperwork for closing of shift according to hotel standards. Maintain and market promotions and guest programs. Maintain a clean work area. Assist guests with safe deposit boxes. Qualifications: College course work in related field helpful. Experience in a hotel or a related field preferred. High School diploma or equivalent required. Computer experience required. Customer Services experience preferred. Flexible and long hours sometimes required. Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Ability to stand during entire shift. Maintain a warm and friendly demeanor at all times. Supervise all team members in their respective roles at the Front Office. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be able to cross-train in other hotel related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management.
Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: The all-new, vibrant 'Alohilani Resort Waikiki Beach blends indoor and outdoor luxury to elevate the experience of Oahu resorts. Every space has been envisioned by award-winning design firm, Rockwell Group. Fresh, welcoming and relaxing, it's an oasis of tranquility in the heart of Waikiki. Experience our spacious, welcoming lobby and captivating 280,000 gallon Oceanarium unique to Honolulu resorts. Coming soon, the destination pool deck with private cabanas will offer a saltwater infinity pool, a shallow-water pool and club for kids, and a pool bar that seamlessly transitions from day to night. With a location steps from Waikiki Beach, it's where Hawaii vacations turn moments into memories. Our resort is proudly named in honor of Queen Lili'uokalani, the last reigning monarch of the Hawaiian Kingdom. Beloved by her people, she was a music composer, an author and an ardent supporter of her culture. Her spirit is infused into the resort, which shares the same privileged location as her beachside home Ke'alohilani, meaning the royal brightness. Welcome to a fresh perspective on resorts in Waikiki. 'Alohilani Resort Waikiki Beach. Overview: The Guest Service Agent (Full-Time) is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Responsibilities: Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards. Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable). Answer guest inquires about hotel services, facilities and hours of operation in a timely manner. Ensure logging and delivery of packages, mail and messages to guests and meeting rooms. Review Front Office log and Trace File daily. Answer inquires from guests regarding restaurants, transportation, entertainment, etc. Follow all cash handling and credit policies. Be aware of all rates, packages and special promotions as listed in the Red Book. Be familiar with all in-house groups. Be aware of closed out and restricted dates. Obtain all necessary information when taking room reservations and follow the rate-quoting scenario. Be familiar with hospitality terminology. Have knowledge of emergency procedures and assist as needed. Handle check-ins and checkouts in a friendly, efficient and courteous manner. Use proper two-way radio etiquette at all times when communicating with other employees. Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner. Be able to complete a bucket check, room rate verification report, and housekeeping report. Balance and prepare individual paperwork for closing of shift according to hotel standards. Maintain and market promotions and guest programs. Maintain a clean work area. Assist guests with safe deposit boxes. Qualifications: College course work in related field helpful. Experience in a hotel or a related field preferred. High School diploma or equivalent required. Computer experience required. Customer Services experience preferred. Flexible and long hours sometimes required. Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Ability to stand during entire shift. Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be able to cross-train in other hotel related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management. Salary Range ($25.66/hr)
Apr 24, 2024
Full time
Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: The all-new, vibrant 'Alohilani Resort Waikiki Beach blends indoor and outdoor luxury to elevate the experience of Oahu resorts. Every space has been envisioned by award-winning design firm, Rockwell Group. Fresh, welcoming and relaxing, it's an oasis of tranquility in the heart of Waikiki. Experience our spacious, welcoming lobby and captivating 280,000 gallon Oceanarium unique to Honolulu resorts. Coming soon, the destination pool deck with private cabanas will offer a saltwater infinity pool, a shallow-water pool and club for kids, and a pool bar that seamlessly transitions from day to night. With a location steps from Waikiki Beach, it's where Hawaii vacations turn moments into memories. Our resort is proudly named in honor of Queen Lili'uokalani, the last reigning monarch of the Hawaiian Kingdom. Beloved by her people, she was a music composer, an author and an ardent supporter of her culture. Her spirit is infused into the resort, which shares the same privileged location as her beachside home Ke'alohilani, meaning the royal brightness. Welcome to a fresh perspective on resorts in Waikiki. 'Alohilani Resort Waikiki Beach. Overview: The Guest Service Agent (Full-Time) is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Responsibilities: Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards. Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable). Answer guest inquires about hotel services, facilities and hours of operation in a timely manner. Ensure logging and delivery of packages, mail and messages to guests and meeting rooms. Review Front Office log and Trace File daily. Answer inquires from guests regarding restaurants, transportation, entertainment, etc. Follow all cash handling and credit policies. Be aware of all rates, packages and special promotions as listed in the Red Book. Be familiar with all in-house groups. Be aware of closed out and restricted dates. Obtain all necessary information when taking room reservations and follow the rate-quoting scenario. Be familiar with hospitality terminology. Have knowledge of emergency procedures and assist as needed. Handle check-ins and checkouts in a friendly, efficient and courteous manner. Use proper two-way radio etiquette at all times when communicating with other employees. Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner. Be able to complete a bucket check, room rate verification report, and housekeeping report. Balance and prepare individual paperwork for closing of shift according to hotel standards. Maintain and market promotions and guest programs. Maintain a clean work area. Assist guests with safe deposit boxes. Qualifications: College course work in related field helpful. Experience in a hotel or a related field preferred. High School diploma or equivalent required. Computer experience required. Customer Services experience preferred. Flexible and long hours sometimes required. Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Ability to stand during entire shift. Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be able to cross-train in other hotel related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management. Salary Range ($25.66/hr)
Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle. Location: Centrally located in downtown Miami, this 243-room boutique hotel is near Miami's hottest attractions and is a great choice for business and leisure travelers alike. The hotel is just steps away from Bayfront Park, home to concerts, fairs, and other cultural events. The YVE's stylishly designed modern guestrooms look over either Biscayne Bay or the soaring Miami skyline. Guests can enjoy the property's onsite, three-meal restaurant, Biscayne Tavern, or choose to go out and explore the nearby culinary scene. Overview: The Front Office Supervisor is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Responsibilities: Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards. Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable). Answer guest inquires about hotel services, facilities and hours of operation in a timely manner. Ensure logging and delivery of packages, mail and messages to guests and meeting rooms. Review Front Office log and Trace File daily. Answer inquires from guests regarding restaurants, transportation, entertainment, etc. Follow all cash handling and credit policies. Be aware of all rates, packages and special promotions as listed in the Red Book. Be familiar with all in-house groups. Be aware of closed out and restricted dates. Obtain all necessary information when taking room reservations and follow the rate-quoting scenario. Be familiar with hospitality terminology. Have knowledge of emergency procedures and assist as needed. Handle check-ins and checkouts in a friendly, efficient and courteous manner. Use proper two-way radio etiquette at all times when communicating with other employees. Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner. Be able to complete a bucket check, room rate verification report, and housekeeping report. Balance and prepare individual paperwork for closing of shift according to hotel standards. Maintain and market promotions and guest programs. Maintain a clean work area. Assist guests with safe deposit boxes. Qualifications: College course work in related field helpful. Experience in a hotel or a related field preferred. High School diploma or equivalent required. Computer experience required. Customer Services experience preferred. Flexible and long hours sometimes required. Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Ability to stand during entire shift. Maintain a warm and friendly demeanor at all times. Supervise all team members in their respective roles at the Front Office. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be able to cross-train in other hotel related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management.
Apr 24, 2024
Full time
Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle. Location: Centrally located in downtown Miami, this 243-room boutique hotel is near Miami's hottest attractions and is a great choice for business and leisure travelers alike. The hotel is just steps away from Bayfront Park, home to concerts, fairs, and other cultural events. The YVE's stylishly designed modern guestrooms look over either Biscayne Bay or the soaring Miami skyline. Guests can enjoy the property's onsite, three-meal restaurant, Biscayne Tavern, or choose to go out and explore the nearby culinary scene. Overview: The Front Office Supervisor is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Responsibilities: Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards. Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable). Answer guest inquires about hotel services, facilities and hours of operation in a timely manner. Ensure logging and delivery of packages, mail and messages to guests and meeting rooms. Review Front Office log and Trace File daily. Answer inquires from guests regarding restaurants, transportation, entertainment, etc. Follow all cash handling and credit policies. Be aware of all rates, packages and special promotions as listed in the Red Book. Be familiar with all in-house groups. Be aware of closed out and restricted dates. Obtain all necessary information when taking room reservations and follow the rate-quoting scenario. Be familiar with hospitality terminology. Have knowledge of emergency procedures and assist as needed. Handle check-ins and checkouts in a friendly, efficient and courteous manner. Use proper two-way radio etiquette at all times when communicating with other employees. Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner. Be able to complete a bucket check, room rate verification report, and housekeeping report. Balance and prepare individual paperwork for closing of shift according to hotel standards. Maintain and market promotions and guest programs. Maintain a clean work area. Assist guests with safe deposit boxes. Qualifications: College course work in related field helpful. Experience in a hotel or a related field preferred. High School diploma or equivalent required. Computer experience required. Customer Services experience preferred. Flexible and long hours sometimes required. Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Ability to stand during entire shift. Maintain a warm and friendly demeanor at all times. Supervise all team members in their respective roles at the Front Office. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be able to cross-train in other hotel related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management.
Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle Location: Overview: The Front Office Supervisor is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Responsibilities: Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards. Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable). Answer guest inquires about hotel services, facilities and hours of operation in a timely manner. Ensure logging and delivery of packages, mail and messages to guests and meeting rooms. Review Front Office log and Trace File daily. Answer inquires from guests regarding restaurants, transportation, entertainment, etc. Follow all cash handling and credit policies. Be aware of all rates, packages and special promotions as listed in the Red Book. Be familiar with all in-house groups. Be aware of closed out and restricted dates. Obtain all necessary information when taking room reservations and follow the rate-quoting scenario. Be familiar with hospitality terminology. Have knowledge of emergency procedures and assist as needed. Handle check-ins and checkouts in a friendly, efficient and courteous manner. Use proper two-way radio etiquette at all times when communicating with other employees. Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner. Be able to complete a bucket check, room rate verification report, and housekeeping report. Balance and prepare individual paperwork for closing of shift according to hotel standards. Maintain and market promotions and guest programs. Maintain a clean work area. Assist guests with safe deposit boxes. Qualifications: College course work in related field helpful. Experience in a hotel or a related field preferred. High School diploma or equivalent required. Computer experience required. Customer Services experience preferred. Flexible and long hours sometimes required. Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Ability to stand during entire shift. Maintain a warm and friendly demeanor at all times. Supervise all team members in their respective roles at the Front Office. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be able to cross-train in other hotel related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management.
Apr 24, 2024
Full time
Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle Location: Overview: The Front Office Supervisor is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Responsibilities: Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards. Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable). Answer guest inquires about hotel services, facilities and hours of operation in a timely manner. Ensure logging and delivery of packages, mail and messages to guests and meeting rooms. Review Front Office log and Trace File daily. Answer inquires from guests regarding restaurants, transportation, entertainment, etc. Follow all cash handling and credit policies. Be aware of all rates, packages and special promotions as listed in the Red Book. Be familiar with all in-house groups. Be aware of closed out and restricted dates. Obtain all necessary information when taking room reservations and follow the rate-quoting scenario. Be familiar with hospitality terminology. Have knowledge of emergency procedures and assist as needed. Handle check-ins and checkouts in a friendly, efficient and courteous manner. Use proper two-way radio etiquette at all times when communicating with other employees. Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner. Be able to complete a bucket check, room rate verification report, and housekeeping report. Balance and prepare individual paperwork for closing of shift according to hotel standards. Maintain and market promotions and guest programs. Maintain a clean work area. Assist guests with safe deposit boxes. Qualifications: College course work in related field helpful. Experience in a hotel or a related field preferred. High School diploma or equivalent required. Computer experience required. Customer Services experience preferred. Flexible and long hours sometimes required. Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Ability to stand during entire shift. Maintain a warm and friendly demeanor at all times. Supervise all team members in their respective roles at the Front Office. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be able to cross-train in other hotel related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management.
Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Homewood Suites Roseville 401 Creekside Ridge Court Roseville , CA 95678 Overview: The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Responsibilities: Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards. Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable). Answer guest inquires about hotel services, facilities and hours of operation in a timely manner. Ensure logging and delivery of packages, mail and messages to guests and meeting rooms. Review Front Office log and Trace File daily. Answer inquires from guests regarding restaurants, transportation, entertainment, etc. Follow all cash handling and credit policies. Be aware of all rates, packages and special promotions as listed in the Red Book. Be familiar with all in-house groups. Be aware of closed out and restricted dates. Obtain all necessary information when taking room reservations and follow the rate-quoting scenario. Be familiar with hospitality terminology. Have knowledge of emergency procedures and assist as needed. Handle check-ins and checkouts in a friendly, efficient and courteous manner. Use proper two-way radio etiquette at all times when communicating with other employees. Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner. Be able to complete a bucket check, room rate verification report, and housekeeping report. Balance and prepare individual paperwork for closing of shift according to hotel standards. Maintain and market promotions and guest programs. Maintain a clean work area. Assist guests with safe deposit boxes. Qualifications: College course work in related field helpful. Experience in a hotel or a related field preferred. High School diploma or equivalent required. Computer experience required. Customer Services experience preferred. Flexible and long hours sometimes required. Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Ability to stand during entire shift. Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be able to cross-train in other hotel related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management.
Apr 23, 2024
Full time
Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Homewood Suites Roseville 401 Creekside Ridge Court Roseville , CA 95678 Overview: The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Responsibilities: Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards. Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable). Answer guest inquires about hotel services, facilities and hours of operation in a timely manner. Ensure logging and delivery of packages, mail and messages to guests and meeting rooms. Review Front Office log and Trace File daily. Answer inquires from guests regarding restaurants, transportation, entertainment, etc. Follow all cash handling and credit policies. Be aware of all rates, packages and special promotions as listed in the Red Book. Be familiar with all in-house groups. Be aware of closed out and restricted dates. Obtain all necessary information when taking room reservations and follow the rate-quoting scenario. Be familiar with hospitality terminology. Have knowledge of emergency procedures and assist as needed. Handle check-ins and checkouts in a friendly, efficient and courteous manner. Use proper two-way radio etiquette at all times when communicating with other employees. Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner. Be able to complete a bucket check, room rate verification report, and housekeeping report. Balance and prepare individual paperwork for closing of shift according to hotel standards. Maintain and market promotions and guest programs. Maintain a clean work area. Assist guests with safe deposit boxes. Qualifications: College course work in related field helpful. Experience in a hotel or a related field preferred. High School diploma or equivalent required. Computer experience required. Customer Services experience preferred. Flexible and long hours sometimes required. Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Ability to stand during entire shift. Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be able to cross-train in other hotel related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management.
La Quinta Inn Cleveland - Airport North
Cleveland, Ohio
Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: La Quinta Inn Cleveland - Airport North 4222 W. 150 Street Cleveland , OH 44135 Overview: The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Responsibilities: Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards. Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable). Answer guest inquires about hotel services, facilities and hours of operation in a timely manner. Ensure logging and delivery of packages, mail and messages to guests and meeting rooms. Review Front Office log and Trace File daily. Answer inquires from guests regarding restaurants, transportation, entertainment, etc. Follow all cash handling and credit policies. Be aware of all rates, packages and special promotions as listed in the Red Book. Be familiar with all in-house groups. Be aware of closed out and restricted dates. Obtain all necessary information when taking room reservations and follow the rate-quoting scenario. Be familiar with hospitality terminology. Have knowledge of emergency procedures and assist as needed. Handle check-ins and checkouts in a friendly, efficient and courteous manner. Use proper two-way radio etiquette at all times when communicating with other employees. Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner. Be able to complete a bucket check, room rate verification report, and housekeeping report. Balance and prepare individual paperwork for closing of shift according to hotel standards. Maintain and market promotions and guest programs. Maintain a clean work area. Assist guests with safe deposit boxes. Qualifications: College course work in related field helpful. Experience in a hotel or a related field preferred. High School diploma or equivalent required. Computer experience required. Customer Services experience preferred. Flexible and long hours sometimes required. Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Ability to stand during entire shift. Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be able to cross-train in other hotel related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management.
Apr 23, 2024
Full time
Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: La Quinta Inn Cleveland - Airport North 4222 W. 150 Street Cleveland , OH 44135 Overview: The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Responsibilities: Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards. Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable). Answer guest inquires about hotel services, facilities and hours of operation in a timely manner. Ensure logging and delivery of packages, mail and messages to guests and meeting rooms. Review Front Office log and Trace File daily. Answer inquires from guests regarding restaurants, transportation, entertainment, etc. Follow all cash handling and credit policies. Be aware of all rates, packages and special promotions as listed in the Red Book. Be familiar with all in-house groups. Be aware of closed out and restricted dates. Obtain all necessary information when taking room reservations and follow the rate-quoting scenario. Be familiar with hospitality terminology. Have knowledge of emergency procedures and assist as needed. Handle check-ins and checkouts in a friendly, efficient and courteous manner. Use proper two-way radio etiquette at all times when communicating with other employees. Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner. Be able to complete a bucket check, room rate verification report, and housekeeping report. Balance and prepare individual paperwork for closing of shift according to hotel standards. Maintain and market promotions and guest programs. Maintain a clean work area. Assist guests with safe deposit boxes. Qualifications: College course work in related field helpful. Experience in a hotel or a related field preferred. High School diploma or equivalent required. Computer experience required. Customer Services experience preferred. Flexible and long hours sometimes required. Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Ability to stand during entire shift. Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be able to cross-train in other hotel related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management.
Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Moxy Boston Downtown is a brand-new hotel ideally situated at the corner of Stuart & Tremont Streets, in the heart of Boston's vibrant theater district. The hotel offers 340 newly built, tech-savvy guest rooms with ultra-modern décor and a bright lobby featuring contemporary furnishings, several seating areas and host of amenities including a photo booth, games and a state-of-the-art video wall. Additionally, the Moxy Boston boasts a lively rooftop bar with panoramic views of the Boston skyline, a 24-hour grab and go in the lobby bar, and over 2,000 sq. ft. of unique event space. Overview: The Overnight Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Responsibilities: Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards. Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable). Answer guest inquires about hotel services, facilities and hours of operation in a timely manner. Ensure logging and delivery of packages, mail and messages to guests and meeting rooms. Review Front Office log and Trace File daily. Answer inquires from guests regarding restaurants, transportation, entertainment, etc. Follow all cash handling and credit policies. Be aware of all rates, packages and special promotions as listed in the Red Book. Be familiar with all in-house groups. Be aware of closed out and restricted dates. Obtain all necessary information when taking room reservations and follow the rate-quoting scenario. Be familiar with hospitality terminology. Have knowledge of emergency procedures and assist as needed. Handle check-ins and checkouts in a friendly, efficient and courteous manner. Use proper two-way radio etiquette at all times when communicating with other employees. Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner. Be able to complete a bucket check, room rate verification report, and housekeeping report. Balance and prepare individual paperwork for closing of shift according to hotel standards. Maintain and market promotions and guest programs. Maintain a clean work area. Assist guests with safe deposit boxes. Qualifications: College course work in related field helpful. Experience in a hotel or a related field preferred. High School diploma or equivalent required. Computer experience required. Customer Services experience preferred. Flexible and long hours sometimes required. Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Ability to stand during entire shift. Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be able to cross-train in other hotel related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management.
Apr 23, 2024
Full time
Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Moxy Boston Downtown is a brand-new hotel ideally situated at the corner of Stuart & Tremont Streets, in the heart of Boston's vibrant theater district. The hotel offers 340 newly built, tech-savvy guest rooms with ultra-modern décor and a bright lobby featuring contemporary furnishings, several seating areas and host of amenities including a photo booth, games and a state-of-the-art video wall. Additionally, the Moxy Boston boasts a lively rooftop bar with panoramic views of the Boston skyline, a 24-hour grab and go in the lobby bar, and over 2,000 sq. ft. of unique event space. Overview: The Overnight Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Responsibilities: Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards. Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable). Answer guest inquires about hotel services, facilities and hours of operation in a timely manner. Ensure logging and delivery of packages, mail and messages to guests and meeting rooms. Review Front Office log and Trace File daily. Answer inquires from guests regarding restaurants, transportation, entertainment, etc. Follow all cash handling and credit policies. Be aware of all rates, packages and special promotions as listed in the Red Book. Be familiar with all in-house groups. Be aware of closed out and restricted dates. Obtain all necessary information when taking room reservations and follow the rate-quoting scenario. Be familiar with hospitality terminology. Have knowledge of emergency procedures and assist as needed. Handle check-ins and checkouts in a friendly, efficient and courteous manner. Use proper two-way radio etiquette at all times when communicating with other employees. Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner. Be able to complete a bucket check, room rate verification report, and housekeeping report. Balance and prepare individual paperwork for closing of shift according to hotel standards. Maintain and market promotions and guest programs. Maintain a clean work area. Assist guests with safe deposit boxes. Qualifications: College course work in related field helpful. Experience in a hotel or a related field preferred. High School diploma or equivalent required. Computer experience required. Customer Services experience preferred. Flexible and long hours sometimes required. Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Ability to stand during entire shift. Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be able to cross-train in other hotel related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management.
Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Courtyard Folsom 2575 Iron Point Road Folsom, CA 95630 Overview: The Front Office Supervisor is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Responsibilities: Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards. Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable). Answer guest inquires about hotel services, facilities and hours of operation in a timely manner. Ensure logging and delivery of packages, mail and messages to guests and meeting rooms. Review Front Office log and Trace File daily. Answer inquires from guests regarding restaurants, transportation, entertainment, etc. Follow all cash handling and credit policies. Be aware of all rates, packages and special promotions as listed in the Red Book. Be familiar with all in-house groups. Be aware of closed out and restricted dates. Obtain all necessary information when taking room reservations and follow the rate-quoting scenario. Be familiar with hospitality terminology. Have knowledge of emergency procedures and assist as needed. Handle check-ins and checkouts in a friendly, efficient and courteous manner. Use proper two-way radio etiquette at all times when communicating with other employees. Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner. Be able to complete a bucket check, room rate verification report, and housekeeping report. Balance and prepare individual paperwork for closing of shift according to hotel standards. Maintain and market promotions and guest programs. Maintain a clean work area. Assist guests with safe deposit boxes. Qualifications: College course work in related field helpful. Experience in a hotel or a related field preferred. High School diploma or equivalent required. Computer experience required. Customer Services experience preferred. Flexible and long hours sometimes required. Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Ability to stand during entire shift. Maintain a warm and friendly demeanor at all times. Supervise all team members in their respective roles at the Front Office. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be able to cross-train in other hotel related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management. Starting wage ($18-$20) hourly
Apr 23, 2024
Full time
Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Courtyard Folsom 2575 Iron Point Road Folsom, CA 95630 Overview: The Front Office Supervisor is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Responsibilities: Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards. Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable). Answer guest inquires about hotel services, facilities and hours of operation in a timely manner. Ensure logging and delivery of packages, mail and messages to guests and meeting rooms. Review Front Office log and Trace File daily. Answer inquires from guests regarding restaurants, transportation, entertainment, etc. Follow all cash handling and credit policies. Be aware of all rates, packages and special promotions as listed in the Red Book. Be familiar with all in-house groups. Be aware of closed out and restricted dates. Obtain all necessary information when taking room reservations and follow the rate-quoting scenario. Be familiar with hospitality terminology. Have knowledge of emergency procedures and assist as needed. Handle check-ins and checkouts in a friendly, efficient and courteous manner. Use proper two-way radio etiquette at all times when communicating with other employees. Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner. Be able to complete a bucket check, room rate verification report, and housekeeping report. Balance and prepare individual paperwork for closing of shift according to hotel standards. Maintain and market promotions and guest programs. Maintain a clean work area. Assist guests with safe deposit boxes. Qualifications: College course work in related field helpful. Experience in a hotel or a related field preferred. High School diploma or equivalent required. Computer experience required. Customer Services experience preferred. Flexible and long hours sometimes required. Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Ability to stand during entire shift. Maintain a warm and friendly demeanor at all times. Supervise all team members in their respective roles at the Front Office. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be able to cross-train in other hotel related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management. Starting wage ($18-$20) hourly
Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Studio Allston is situated in, you guessed it, Allston, a unique neighborhood of Boston, MA.Home to elite universities, nationally recognized music venues, and amazing restaurants and bars, Allston is a hub for the inventive spirit and energy that has made Boston an international destination. Overview: The Front Office Supervisor is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Responsibilities: Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards. Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable). Answer guest inquires about hotel services, facilities and hours of operation in a timely manner. Ensure logging and delivery of packages, mail and messages to guests and meeting rooms. Review Front Office log and Trace File daily. Answer inquires from guests regarding restaurants, transportation, entertainment, etc. Follow all cash handling and credit policies. Be aware of all rates, packages and special promotions as listed in the Red Book. Be familiar with all in-house groups. Be aware of closed out and restricted dates. Obtain all necessary information when taking room reservations and follow the rate-quoting scenario. Be familiar with hospitality terminology. Have knowledge of emergency procedures and assist as needed. Handle check-ins and checkouts in a friendly, efficient and courteous manner. Use proper two-way radio etiquette at all times when communicating with other employees. Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner. Be able to complete a bucket check, room rate verification report, and housekeeping report. Balance and prepare individual paperwork for closing of shift according to hotel standards. Maintain and market promotions and guest programs. Maintain a clean work area. Assist guests with safe deposit boxes. Qualifications: College course work in related field helpful. Experience in a hotel or a related field preferred. High School diploma or equivalent required. Computer experience required. Customer Services experience preferred. Flexible and long hours sometimes required. Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Ability to stand during entire shift. Maintain a warm and friendly demeanor at all times. Supervise all team members in their respective roles at the Front Office. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be able to cross-train in other hotel related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management.
Apr 23, 2024
Full time
Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Studio Allston is situated in, you guessed it, Allston, a unique neighborhood of Boston, MA.Home to elite universities, nationally recognized music venues, and amazing restaurants and bars, Allston is a hub for the inventive spirit and energy that has made Boston an international destination. Overview: The Front Office Supervisor is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Responsibilities: Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards. Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable). Answer guest inquires about hotel services, facilities and hours of operation in a timely manner. Ensure logging and delivery of packages, mail and messages to guests and meeting rooms. Review Front Office log and Trace File daily. Answer inquires from guests regarding restaurants, transportation, entertainment, etc. Follow all cash handling and credit policies. Be aware of all rates, packages and special promotions as listed in the Red Book. Be familiar with all in-house groups. Be aware of closed out and restricted dates. Obtain all necessary information when taking room reservations and follow the rate-quoting scenario. Be familiar with hospitality terminology. Have knowledge of emergency procedures and assist as needed. Handle check-ins and checkouts in a friendly, efficient and courteous manner. Use proper two-way radio etiquette at all times when communicating with other employees. Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner. Be able to complete a bucket check, room rate verification report, and housekeeping report. Balance and prepare individual paperwork for closing of shift according to hotel standards. Maintain and market promotions and guest programs. Maintain a clean work area. Assist guests with safe deposit boxes. Qualifications: College course work in related field helpful. Experience in a hotel or a related field preferred. High School diploma or equivalent required. Computer experience required. Customer Services experience preferred. Flexible and long hours sometimes required. Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Ability to stand during entire shift. Maintain a warm and friendly demeanor at all times. Supervise all team members in their respective roles at the Front Office. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be able to cross-train in other hotel related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management.