Req#: R28171 Category(s): Trades/Engineering/Facilities, Food and Nutrition Full Time / Part Time: Full-Time Shift: First Summary: Cross trained to do all FSA/ Café/ Functions and Room Service Production Duties . Performs general services and support duties within Patient Services area, including but not limited to serving food, station set-up, break-down and clean-up, food station prep and loading patient trays on to food trucks/delivering food trucks to the various patient floors, collect trash and discard as needed, wash pots and pans. Also is trained in Room Service Production area, and can distinguish quality preparation and products . Also has been trained in Proper preparation methods. Incumbent is required to use good service techniques, proper food handling techniques and proper sanitation procedures. Reports any situation/opportunities to Supervisor. Job Responsibilities: 1) Maintains sanitary environment in the work area. Clean and sanitize all work areas after performing job tasks in accordance with National Restaurant Association Guidelines. Clean and sanitize all equipment and utensils after completing a job routine. Follows NRA standards for separation of raw/cooked uses. Maintains clean environment of work station throughout shift, including cabinets, counters, shelves, etc. Promote the environment of the department, (food quality, cleanliness, etc.). 2) Practices proper infection control. Properly washes hands in accordance with departmental infection control standards. Follow correct procedure in using hair restraint as identified in department infection control standards. Maintains neat and clean uniform and self, as observed by supervisor and perceived by customers/patients. Uses gloves in proper situations , when preparing Ready to eat products. Follows the Safe Procedures for using knives, and for Sanitizing of all equipment after uses to prevent Cross Contamination 3) Sets up and maintains work station for serving customers/patients correctly. Gathers all tools and necessary equipment needed to operate individual station according to departmental guidelines. Operates individual work station within specified time frames as published in job outlines posted on department bulletin boards. Maintains proper stock of food, dishes and serving utensils, and promptly re-orders and re-supplies depleted items with no more than 3-5 interruptions in service per year. 4) Develops and maintains good interpersonal relationships. Maintains effective working relationship with peers, guests and other hospital employees that reflects mutual respect, professionalism and courtesy. Promotes good rapport with customers, guests and patients. 5) Responds to departmental staffing needs. Employee identifies a need to assist a customer, and utilizes resources within his/her authority to help. Employee anticipates operational needs of the department and displays teamwork in assisting fellow employees. Employee demonstrates flexibility in being moved from one assigned position to another to achieve proper departmental productivity. There will be no interruption of quality of work regardless of where daily assignment places employee. Employee can differentiate the need for occasional. Variations to patient menus and orders , and realize That not all patients may follow exact menu selections Due to Nutritional Needs of Patient. 6) Service Awareness - Creates a customer-friendly atmosphere. Projects a positive attitude and sincere concern for our customer. Communicates and responds effectively in a courteous and helpful manner with patients, visitors and staff. Communicates in a professional manner with all contacts as observed by supervisor and feedback from others. Does not allow his/her self to become involved in behaviors detrimental to the success of the department and the team. Encourages and supports a customer service approach among work groups and team members as observed by Supervisor and feedback from others. Demonstrates the ability to "go the extra mile" in meeting all customer needs as observed by Supervisor and customer feedback. Required Work Experience: 1) Read, write and speak English 2) Must be able to read and properly use recipes Preferred Work Experience: 1) None Listed Skills and Competencies: 1) Proper food handling skills a must 2) Observe all health and safety requirements You Belong At Baystate At Baystate Health we know that treating one another with dignity and equity is what elevates respect for our patients and staff. It makes us not just an organization, but also a community where you belong. It is how we advance the care and enhance the lives of all people. DIVERSE TEAMS. DIVERSE PATIENTS. DIVERSE LOCATIONS. Education: Non-Graduate Certifications: Equal Employment Opportunity Employer Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status. Apply Now
Mar 28, 2024
Full time
Req#: R28171 Category(s): Trades/Engineering/Facilities, Food and Nutrition Full Time / Part Time: Full-Time Shift: First Summary: Cross trained to do all FSA/ Café/ Functions and Room Service Production Duties . Performs general services and support duties within Patient Services area, including but not limited to serving food, station set-up, break-down and clean-up, food station prep and loading patient trays on to food trucks/delivering food trucks to the various patient floors, collect trash and discard as needed, wash pots and pans. Also is trained in Room Service Production area, and can distinguish quality preparation and products . Also has been trained in Proper preparation methods. Incumbent is required to use good service techniques, proper food handling techniques and proper sanitation procedures. Reports any situation/opportunities to Supervisor. Job Responsibilities: 1) Maintains sanitary environment in the work area. Clean and sanitize all work areas after performing job tasks in accordance with National Restaurant Association Guidelines. Clean and sanitize all equipment and utensils after completing a job routine. Follows NRA standards for separation of raw/cooked uses. Maintains clean environment of work station throughout shift, including cabinets, counters, shelves, etc. Promote the environment of the department, (food quality, cleanliness, etc.). 2) Practices proper infection control. Properly washes hands in accordance with departmental infection control standards. Follow correct procedure in using hair restraint as identified in department infection control standards. Maintains neat and clean uniform and self, as observed by supervisor and perceived by customers/patients. Uses gloves in proper situations , when preparing Ready to eat products. Follows the Safe Procedures for using knives, and for Sanitizing of all equipment after uses to prevent Cross Contamination 3) Sets up and maintains work station for serving customers/patients correctly. Gathers all tools and necessary equipment needed to operate individual station according to departmental guidelines. Operates individual work station within specified time frames as published in job outlines posted on department bulletin boards. Maintains proper stock of food, dishes and serving utensils, and promptly re-orders and re-supplies depleted items with no more than 3-5 interruptions in service per year. 4) Develops and maintains good interpersonal relationships. Maintains effective working relationship with peers, guests and other hospital employees that reflects mutual respect, professionalism and courtesy. Promotes good rapport with customers, guests and patients. 5) Responds to departmental staffing needs. Employee identifies a need to assist a customer, and utilizes resources within his/her authority to help. Employee anticipates operational needs of the department and displays teamwork in assisting fellow employees. Employee demonstrates flexibility in being moved from one assigned position to another to achieve proper departmental productivity. There will be no interruption of quality of work regardless of where daily assignment places employee. Employee can differentiate the need for occasional. Variations to patient menus and orders , and realize That not all patients may follow exact menu selections Due to Nutritional Needs of Patient. 6) Service Awareness - Creates a customer-friendly atmosphere. Projects a positive attitude and sincere concern for our customer. Communicates and responds effectively in a courteous and helpful manner with patients, visitors and staff. Communicates in a professional manner with all contacts as observed by supervisor and feedback from others. Does not allow his/her self to become involved in behaviors detrimental to the success of the department and the team. Encourages and supports a customer service approach among work groups and team members as observed by Supervisor and feedback from others. Demonstrates the ability to "go the extra mile" in meeting all customer needs as observed by Supervisor and customer feedback. Required Work Experience: 1) Read, write and speak English 2) Must be able to read and properly use recipes Preferred Work Experience: 1) None Listed Skills and Competencies: 1) Proper food handling skills a must 2) Observe all health and safety requirements You Belong At Baystate At Baystate Health we know that treating one another with dignity and equity is what elevates respect for our patients and staff. It makes us not just an organization, but also a community where you belong. It is how we advance the care and enhance the lives of all people. DIVERSE TEAMS. DIVERSE PATIENTS. DIVERSE LOCATIONS. Education: Non-Graduate Certifications: Equal Employment Opportunity Employer Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status. Apply Now
General - Responsible for learning to: Deal with high-volume customer interactions and be consistently outgoing, upbeat, and cheerful. Build guest relations throughout every shift by talking with customers, making them feel welcome and comfortable, and inviting them back. Provide superior guest service, positively affect interactions with guests and employees, and has the resiliency to deal with difficult guests in all types of business conditions and the ability to work effectively and courteously with fellow employees. Must be proficient in dealing Poker. Assisting guest with seating and chip distribution. Deal the game and monitor the monies on the table at all times. Control gaming cards and equipment. Monitor customer play for cheating scams and suspicious variations in play. Answer questions about game rules and casino policies. Be familiar with Title 31 guidelines, and understand and utilize suspicious activity reports for casinos (SARC) when necessary. Have complete knowledge of all casino events and promotional activities, and assist as needed. Keep work area in a clean and orderly manner. Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same. Handle routine customer complaints and incidents, and exhibit the appropriate discretion to identify situations requiring the attention of supervisory personnel - seek to resolve all situations in a manner that maintains positive guest relationships. Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change. Assist in maintaining a spotless casino by disposing of any cups, glasses, bottles, or other items left on the floor by guests. Perform other duties as assigned or reasonably requested by any member of management. Operating Principles: Ensure at all times operating principles are being adhered to: Clean - Keep all areas clean and pristine; Safe - Follow all safety policies and procedures; Friendly - Use customer courtesy skills of Family Style Service to provide superior guest service; Fun - Be interactive with all internal and external guests while maintaining professional standards. Tools and Technology: Card tables, table game drop box, table chip tray, playing cards, playing chips, automatic shuffler, and desktop computer. Licensure: Must be able to obtain and maintain a 1055 Slot/Cardroom/Pari-Mutuel Individual Combo Employee Occupational License. Must be at least 21 years of age. No taxes are required. QUALIFICATIONS Experience: A high school diploma or GED equivalent is preferred. Knowledge: Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Knowledge of arithmetic, algebra and their applications. Knowledge of gaming laws and regulations. Skills: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times; Being aware of others' reactions and understanding why they react as they do; Talking to others to convey information effectively; Monitoring/Assessing performance of oneself, other individuals, or organizations to make improvements or take corrective action. PHYSICAL DEMANDS AND WORK ENVIRONMENTThe physical demands and work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands: While performing the duties of this job, the team member is required to walk and stand; sit for long periods of time; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear; and lift up to 10 pounds. The team member must also frequently bend and reach and occasionally crouch or stoop. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The team member is also required to make ongoing repetitive motions of the arms and hands. Work Environment: The team member is within a casino environment, exposed to bright flashing lights, noise, smoke and varied temperatures. Use of elevator and stairs.
Mar 28, 2024
Full time
General - Responsible for learning to: Deal with high-volume customer interactions and be consistently outgoing, upbeat, and cheerful. Build guest relations throughout every shift by talking with customers, making them feel welcome and comfortable, and inviting them back. Provide superior guest service, positively affect interactions with guests and employees, and has the resiliency to deal with difficult guests in all types of business conditions and the ability to work effectively and courteously with fellow employees. Must be proficient in dealing Poker. Assisting guest with seating and chip distribution. Deal the game and monitor the monies on the table at all times. Control gaming cards and equipment. Monitor customer play for cheating scams and suspicious variations in play. Answer questions about game rules and casino policies. Be familiar with Title 31 guidelines, and understand and utilize suspicious activity reports for casinos (SARC) when necessary. Have complete knowledge of all casino events and promotional activities, and assist as needed. Keep work area in a clean and orderly manner. Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same. Handle routine customer complaints and incidents, and exhibit the appropriate discretion to identify situations requiring the attention of supervisory personnel - seek to resolve all situations in a manner that maintains positive guest relationships. Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change. Assist in maintaining a spotless casino by disposing of any cups, glasses, bottles, or other items left on the floor by guests. Perform other duties as assigned or reasonably requested by any member of management. Operating Principles: Ensure at all times operating principles are being adhered to: Clean - Keep all areas clean and pristine; Safe - Follow all safety policies and procedures; Friendly - Use customer courtesy skills of Family Style Service to provide superior guest service; Fun - Be interactive with all internal and external guests while maintaining professional standards. Tools and Technology: Card tables, table game drop box, table chip tray, playing cards, playing chips, automatic shuffler, and desktop computer. Licensure: Must be able to obtain and maintain a 1055 Slot/Cardroom/Pari-Mutuel Individual Combo Employee Occupational License. Must be at least 21 years of age. No taxes are required. QUALIFICATIONS Experience: A high school diploma or GED equivalent is preferred. Knowledge: Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Knowledge of arithmetic, algebra and their applications. Knowledge of gaming laws and regulations. Skills: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times; Being aware of others' reactions and understanding why they react as they do; Talking to others to convey information effectively; Monitoring/Assessing performance of oneself, other individuals, or organizations to make improvements or take corrective action. PHYSICAL DEMANDS AND WORK ENVIRONMENTThe physical demands and work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands: While performing the duties of this job, the team member is required to walk and stand; sit for long periods of time; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear; and lift up to 10 pounds. The team member must also frequently bend and reach and occasionally crouch or stoop. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The team member is also required to make ongoing repetitive motions of the arms and hands. Work Environment: The team member is within a casino environment, exposed to bright flashing lights, noise, smoke and varied temperatures. Use of elevator and stairs.
General - Responsible for learning to: Responsible for team member scheduling, special requests, and PTO Responsible for preparing and conducting performance reviews Responsible for recommending, implementing and enforcing progressive discipline. Responsible for disciplinary and termination decisions in accordance with Company policy Implements and manages processes and programs to effectively control and reduce loss time injuries. Review and adjust staffing levels to maintain budgeted level of employment. Development of staff, interviews, hires, and evaluates. Review poker room activities and promotional status with Director of Poker. Assists Director with monitoring and adjusting performance to local competition. Be familiar with Title 31 guidelines, and understand and utilize suspicious activity reports for casinos (SARC) when necessary. Have complete knowledge of all casino events and promotional activities, and assist as needed. Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same. Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change. Perform other duties as assigned or reasonably requested by any member of management. Operating Principles: Ensure at all times operating principles are being adhered to: Clean - Keep all areas clean and pristine; Safe - Follow all safety policies and procedures; Friendly - Use customer courtesy skills of Family Style Service to provide superior guest service; Fun - Be interactive with all internal and external guests while maintaining professional standards. Tools and Technology: Card tables, table game drop box, table chip tray, playing cards, playing chips, automatic shuffler, and desktop computer. Licensure: Must be able to obtain and maintain a 1055 Slot/Cardroom/Pari-Mutuel Individual Combo Employee Occupational License. Must be at least 21 years of age. Three (3) years of tax returns required. QUALIFICATIONS Experience: Five to seven years' experience as a poker dealer, supervisor, or poker floor person with a 4-year degree in a related field or equivalent work experience. Knowledge: Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Knowledge of arithmetic, algebra and their applications. Knowledge of gaming laws and regulations. Skills: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times; Being aware of others' reactions and understanding why they react as they do; Talking to others to convey information effectively; Monitoring/Assessing performance of oneself, other individuals, or organizations to make improvements or take corrective action. PHYSICAL DEMANDS AND WORK ENVIRONMENTThe physical demands and work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands: While performing the duties of this job, the team member is required to walk and stand; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear; and lift up to 30 pounds. The team member must also frequently bend and reach and occasionally crouch or stoop. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The team member is also required to make ongoing repetitive motions of the arms and hands. Work Environment: The team member is within a casino environment, exposed to bright flashing lights, noise, smoke and varied temperatures. Use of elevator and stairs.
Mar 28, 2024
Full time
General - Responsible for learning to: Responsible for team member scheduling, special requests, and PTO Responsible for preparing and conducting performance reviews Responsible for recommending, implementing and enforcing progressive discipline. Responsible for disciplinary and termination decisions in accordance with Company policy Implements and manages processes and programs to effectively control and reduce loss time injuries. Review and adjust staffing levels to maintain budgeted level of employment. Development of staff, interviews, hires, and evaluates. Review poker room activities and promotional status with Director of Poker. Assists Director with monitoring and adjusting performance to local competition. Be familiar with Title 31 guidelines, and understand and utilize suspicious activity reports for casinos (SARC) when necessary. Have complete knowledge of all casino events and promotional activities, and assist as needed. Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same. Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change. Perform other duties as assigned or reasonably requested by any member of management. Operating Principles: Ensure at all times operating principles are being adhered to: Clean - Keep all areas clean and pristine; Safe - Follow all safety policies and procedures; Friendly - Use customer courtesy skills of Family Style Service to provide superior guest service; Fun - Be interactive with all internal and external guests while maintaining professional standards. Tools and Technology: Card tables, table game drop box, table chip tray, playing cards, playing chips, automatic shuffler, and desktop computer. Licensure: Must be able to obtain and maintain a 1055 Slot/Cardroom/Pari-Mutuel Individual Combo Employee Occupational License. Must be at least 21 years of age. Three (3) years of tax returns required. QUALIFICATIONS Experience: Five to seven years' experience as a poker dealer, supervisor, or poker floor person with a 4-year degree in a related field or equivalent work experience. Knowledge: Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Knowledge of arithmetic, algebra and their applications. Knowledge of gaming laws and regulations. Skills: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times; Being aware of others' reactions and understanding why they react as they do; Talking to others to convey information effectively; Monitoring/Assessing performance of oneself, other individuals, or organizations to make improvements or take corrective action. PHYSICAL DEMANDS AND WORK ENVIRONMENTThe physical demands and work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands: While performing the duties of this job, the team member is required to walk and stand; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear; and lift up to 30 pounds. The team member must also frequently bend and reach and occasionally crouch or stoop. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The team member is also required to make ongoing repetitive motions of the arms and hands. Work Environment: The team member is within a casino environment, exposed to bright flashing lights, noise, smoke and varied temperatures. Use of elevator and stairs.
ESSENTIAL DUTIES & RESPONSIBILITIES General: Deal with high-volume customer interactions and be consistently outgoing, upbeat, and cheerful. Build guest relations throughout every shift by talking with customers, making them feel welcome and comfortable, and inviting them back. Establish production forecasts based on expected customer counts and post for staff review. Oversee staff to ensure compliance with established sanitation and nutrition practices. Verify portion sizes and quality standards are in compliance with departmental standards. Assign work to team members and monitor for timely and proper completion to comply with budget requirements. Monitors staff's start times, breaks and ending times. Participate in interviewing, selecting, training, and developing staff. Review kitchen activities with Chef de Cuisine. Assist Chef de Cuisine with development of menu items and recipes, including special events. Issue disciplinary action as needed. Prepare and deliver reports as requested. Maintain employee files and attendance records. Maintain strict confidentiality relative to financial data, company policies and procedures, and team member and customer information. Have complete knowledge of all casino events and promotional activities, and assist as needed. Keep work area in a clean and orderly manner. Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same. Handle routine customer complaints and incidents, and exhibit the appropriate discretion to identify situations requiring the attention of supervisory personnel - seek to resolve all situations in a manner that maintains positive guest relationships. Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts and work locations may change. Assist in maintaining a spotless environment by disposing of any cups, glasses, bottles, or other items left on the floor by guests. Perform other duties as assigned or reasonably requested by any member of management. Operating Principles: Ensure at all times operating principles are being adhered to: Clean - Keep all areas clean and pristine; Safe - Follow all safety policies and procedures; Friendly - Use customer courtesy skills of Family Style Service to provide superior guest service; Fun - Be interactive with all internal and external guests while maintaining professional standards. Tools and Technology: Use of computer station, Microsoft office software, casino tracking programs (Oracle, UKG, Stratton Warren, InfoGenesis), Char broiler, pizza oven, saut station, wok station, flat top grill, commercial steamer, steam table, steam jacket kettle, deep fryer, broaster, slicer, convection oven, pots and pans, miscellaneous cutlery, tub cart, trash compactor, garbage disposal, dishwasher and sanitizer, cleaning materials, wet mops, brooms, telephone, voicemail, fax machine, and photocopier. Licensure: Must be able to obtain and maintain a 1055 Slot/Cardroom/Pari-Mutuel Individual Combo Slot license. Must be at least 21 years of age. Three (3) years of tax returns required. QUALIFICATIONS Experience: A high school diploma or GED equivalent is required. At least three years of supervisory experience in a high volume kitchen is preferred. Accreditation from a culinary institute is preferred. Able to obtain a Food Safety Manager Certification. Knowledge: Knowledge of principles and processes of safe and sanitary food-handling practices and for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Knowledge of various cooking methods, such as roasting, frying, saut ing and grilling. Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. Skills: Managing one's own time and the time of others. Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Adjusting actions in relation to others' actions. PHYSICAL DEMANDS AND WORK ENVIRONMENTThe physical demands and work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Physical Demands: Required to stand and walk, use hands to finger, handle, or feel objects, tools, or controls, reach with hands and arms, and talk and hear. The team member must frequently lift and/or move up to 40 pounds. The team member must occasionally bend, stoop, or kneel. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Required to be able to taste and smell food items to insure quality and flavor levels. Work Environment: A restaurant environment with varied noise levels, variable temperatures, wet areas, and smoke. Use of an elevator and stairs. A kitchen environment with a variety of workstations and storage areas, exposed to varied temperatures, smoke, steam, noise, and wet areas. May also work in a banquet/showroom environment with varied noise levels and temperatures, wet areas, and exposure to low-level lights.
Mar 28, 2024
Full time
ESSENTIAL DUTIES & RESPONSIBILITIES General: Deal with high-volume customer interactions and be consistently outgoing, upbeat, and cheerful. Build guest relations throughout every shift by talking with customers, making them feel welcome and comfortable, and inviting them back. Establish production forecasts based on expected customer counts and post for staff review. Oversee staff to ensure compliance with established sanitation and nutrition practices. Verify portion sizes and quality standards are in compliance with departmental standards. Assign work to team members and monitor for timely and proper completion to comply with budget requirements. Monitors staff's start times, breaks and ending times. Participate in interviewing, selecting, training, and developing staff. Review kitchen activities with Chef de Cuisine. Assist Chef de Cuisine with development of menu items and recipes, including special events. Issue disciplinary action as needed. Prepare and deliver reports as requested. Maintain employee files and attendance records. Maintain strict confidentiality relative to financial data, company policies and procedures, and team member and customer information. Have complete knowledge of all casino events and promotional activities, and assist as needed. Keep work area in a clean and orderly manner. Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same. Handle routine customer complaints and incidents, and exhibit the appropriate discretion to identify situations requiring the attention of supervisory personnel - seek to resolve all situations in a manner that maintains positive guest relationships. Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts and work locations may change. Assist in maintaining a spotless environment by disposing of any cups, glasses, bottles, or other items left on the floor by guests. Perform other duties as assigned or reasonably requested by any member of management. Operating Principles: Ensure at all times operating principles are being adhered to: Clean - Keep all areas clean and pristine; Safe - Follow all safety policies and procedures; Friendly - Use customer courtesy skills of Family Style Service to provide superior guest service; Fun - Be interactive with all internal and external guests while maintaining professional standards. Tools and Technology: Use of computer station, Microsoft office software, casino tracking programs (Oracle, UKG, Stratton Warren, InfoGenesis), Char broiler, pizza oven, saut station, wok station, flat top grill, commercial steamer, steam table, steam jacket kettle, deep fryer, broaster, slicer, convection oven, pots and pans, miscellaneous cutlery, tub cart, trash compactor, garbage disposal, dishwasher and sanitizer, cleaning materials, wet mops, brooms, telephone, voicemail, fax machine, and photocopier. Licensure: Must be able to obtain and maintain a 1055 Slot/Cardroom/Pari-Mutuel Individual Combo Slot license. Must be at least 21 years of age. Three (3) years of tax returns required. QUALIFICATIONS Experience: A high school diploma or GED equivalent is required. At least three years of supervisory experience in a high volume kitchen is preferred. Accreditation from a culinary institute is preferred. Able to obtain a Food Safety Manager Certification. Knowledge: Knowledge of principles and processes of safe and sanitary food-handling practices and for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Knowledge of various cooking methods, such as roasting, frying, saut ing and grilling. Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. Skills: Managing one's own time and the time of others. Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Adjusting actions in relation to others' actions. PHYSICAL DEMANDS AND WORK ENVIRONMENTThe physical demands and work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Physical Demands: Required to stand and walk, use hands to finger, handle, or feel objects, tools, or controls, reach with hands and arms, and talk and hear. The team member must frequently lift and/or move up to 40 pounds. The team member must occasionally bend, stoop, or kneel. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Required to be able to taste and smell food items to insure quality and flavor levels. Work Environment: A restaurant environment with varied noise levels, variable temperatures, wet areas, and smoke. Use of an elevator and stairs. A kitchen environment with a variety of workstations and storage areas, exposed to varied temperatures, smoke, steam, noise, and wet areas. May also work in a banquet/showroom environment with varied noise levels and temperatures, wet areas, and exposure to low-level lights.
Overview: $17 / hour Minimum Age: 18+ An internship with Valleyfair Food and Beverage will have a varied experience in all facets of Food and Beverage operations reporting directly to a Food and Beverage Manager. Throughout your internship you will learn more about key functions of Food and Beverage and spend time observing and implementing various concepts. An internship with Valleyfair is sure to be a rewarding and educational experience. While you will get hands on experience working in the park, you will also: Learn about different facets of Food and Beverage operation. Interact with executive leaders to brainstorm and problem solve. Understand and manage operations critical to Valleyfair Maximaize time management, planning, and organization to optimize productivity. Understand and implement principles of hospitality management. Make life-long friendships! Responsibilities: During this internship program you will have the opportunity to see different areas of our Food and Beverage department, as well as understand how they work together to manage operations that are critical to Valleyfair. Key concepts will include, but are not limited to: Culinary Foundations - Gaining hands-on culinary experience in various settings while exploring multiple different service styles and cooking techniques. New Concept Implementation - Observing and implementing skills related to new concept development including conception, planning, and execution. Understanding the importance of strong time management and organization throughout the development process. Management and Delegation - Learning through observing multiple different members of management in multiple different areas. Understanding various methods of management and delegation. Safety and Sanitation - Understanding and executing food safety and sanitation principles through daily audits. Gaining extensive exposure to safety and sanitation guidelines as well as methods of coaching and corrective action. Catering and Mass Production - Learning and implementing methods of mass production to execute events sized 25-5,000+. Experience working in conjunction with multiple departments to ensure seamless event execution. Leadership Concepts and Implementation - Implementing newly learned skills while acting as a designated leader throughout the final week. Responsibilities include, but are not limited to: Continuously evaluating and adjusting to business needs; ordering, receiving, and stocking products; maintaining cleanliness of work locations; providing exceptional guest service and additional duties assigned by management. Completing tasks specific to your area such as event execution, daily operation of a location, and food production. Administrative tasks such as daily checklists, break plans, requisitions, and inventory management. Interns will be responsible for all aspects of operation. These areas may include supervision of other associates, as well as working with guests and internal departments of Valleyfair. Mandatory completion of basic food safety and sanitation training provided by the division. Mandatory ServSafe Food course completion and certification. Qualifications: Take initiative and maintain the company's reputation and dedication to safety, service, courtesy, cleanliness, and integrity. Work collaboratively in a team setting and work independently. Utilize strong written and verbal communication skills, including speaking in front of groups. Utilize problem solving skills, including having the ability to remain patient, poised, and alert to cope with challenging/unique situations. Demonstrate strong time management, planning, and organizational skills in order to optimize productivity. Ability to work nights, weekends and holiday periods to meet business needs.
Mar 25, 2024
Full time
Overview: $17 / hour Minimum Age: 18+ An internship with Valleyfair Food and Beverage will have a varied experience in all facets of Food and Beverage operations reporting directly to a Food and Beverage Manager. Throughout your internship you will learn more about key functions of Food and Beverage and spend time observing and implementing various concepts. An internship with Valleyfair is sure to be a rewarding and educational experience. While you will get hands on experience working in the park, you will also: Learn about different facets of Food and Beverage operation. Interact with executive leaders to brainstorm and problem solve. Understand and manage operations critical to Valleyfair Maximaize time management, planning, and organization to optimize productivity. Understand and implement principles of hospitality management. Make life-long friendships! Responsibilities: During this internship program you will have the opportunity to see different areas of our Food and Beverage department, as well as understand how they work together to manage operations that are critical to Valleyfair. Key concepts will include, but are not limited to: Culinary Foundations - Gaining hands-on culinary experience in various settings while exploring multiple different service styles and cooking techniques. New Concept Implementation - Observing and implementing skills related to new concept development including conception, planning, and execution. Understanding the importance of strong time management and organization throughout the development process. Management and Delegation - Learning through observing multiple different members of management in multiple different areas. Understanding various methods of management and delegation. Safety and Sanitation - Understanding and executing food safety and sanitation principles through daily audits. Gaining extensive exposure to safety and sanitation guidelines as well as methods of coaching and corrective action. Catering and Mass Production - Learning and implementing methods of mass production to execute events sized 25-5,000+. Experience working in conjunction with multiple departments to ensure seamless event execution. Leadership Concepts and Implementation - Implementing newly learned skills while acting as a designated leader throughout the final week. Responsibilities include, but are not limited to: Continuously evaluating and adjusting to business needs; ordering, receiving, and stocking products; maintaining cleanliness of work locations; providing exceptional guest service and additional duties assigned by management. Completing tasks specific to your area such as event execution, daily operation of a location, and food production. Administrative tasks such as daily checklists, break plans, requisitions, and inventory management. Interns will be responsible for all aspects of operation. These areas may include supervision of other associates, as well as working with guests and internal departments of Valleyfair. Mandatory completion of basic food safety and sanitation training provided by the division. Mandatory ServSafe Food course completion and certification. Qualifications: Take initiative and maintain the company's reputation and dedication to safety, service, courtesy, cleanliness, and integrity. Work collaboratively in a team setting and work independently. Utilize strong written and verbal communication skills, including speaking in front of groups. Utilize problem solving skills, including having the ability to remain patient, poised, and alert to cope with challenging/unique situations. Demonstrate strong time management, planning, and organizational skills in order to optimize productivity. Ability to work nights, weekends and holiday periods to meet business needs.
Overview: $17 / hour Minimum Age: 18+ An internship with Valleyfair Food and Beverage Warehouse will have a varied experience in all facets of Warehouse operations reporting directly to the Warehouse and Purchasing Manager. Throughout your internship you will learn more about key functions of the Food and Beverage Warehouse, such as, audits, requisitions, inventory procedures, purchase orders, invoicing, record keeping, software integration, receiving, order fulfillment, schematics, distribution, equipment, and warehouse operations. While you will get hands on experience working in the park, you will also: Learn about different areas of Food and Beverage operation. Interact with executive leaders to brainstorm and problem solve. Collaborate with team members to positively impact the business. Gain college credit - Valleyfair will work with you individually to meet school requirements. Make life-long friendships! Responsibilities include, but are not limited to: Auditing, inventory reporting and counting physical quantities as well and predicting ordering products. Working with pars and current on hand numbers. Administrative tasks such as entering PO's, working with vendors for order placement and delivery, entering transfers to profit centers around the park, entering invoicing and verifying pricing per our bid and contracts with vendors. Working directly with the operations team to verify quantities delivered and received. Receiving product, unloading and putting product in bins, Reviewing pick lists and orders from profit centers, building orders on pallets and staging for deliveries, delivering pallets to location. Keeping warehouse organized and notifying of any out of stock or issue with products. Interns will be responsible for all aspects of operation. These areas may include, supervision of other associates, as well as working with vendors and internal departments of Valleyfair. Mandatory completion of basic food safety and sanitation training provided by the division. Mandatory ServSafe Food and ServSafe Alcohol course completion and certification. Complete a capstone project to support your school's internship requirements. Responsibilities: During this internship program you will have the opportunity to see different areas of our Food and Beverage department, as well as understand how they work together to manage operations that are critical to Valleyfair. Internships will be specifically tailored to each intern and the requirements of their program. Qualifications: Take initiative and maintain the company's reputation and dedication to safety, service, courtesy, cleanliness, and integrity. Work collaboratively in a team setting and work independently. Utilize strong written and verbal communication skills, including speaking in front of groups. Utilize problem solving skills, including having the ability to remain patient, poised, and alert to cope with challenging/unique situations. Demonstrate strong time management, planning, and organizational skills in order to optimize productivity. Ability to work nights, weekends and holiday periods to meet business needs.
Mar 25, 2024
Full time
Overview: $17 / hour Minimum Age: 18+ An internship with Valleyfair Food and Beverage Warehouse will have a varied experience in all facets of Warehouse operations reporting directly to the Warehouse and Purchasing Manager. Throughout your internship you will learn more about key functions of the Food and Beverage Warehouse, such as, audits, requisitions, inventory procedures, purchase orders, invoicing, record keeping, software integration, receiving, order fulfillment, schematics, distribution, equipment, and warehouse operations. While you will get hands on experience working in the park, you will also: Learn about different areas of Food and Beverage operation. Interact with executive leaders to brainstorm and problem solve. Collaborate with team members to positively impact the business. Gain college credit - Valleyfair will work with you individually to meet school requirements. Make life-long friendships! Responsibilities include, but are not limited to: Auditing, inventory reporting and counting physical quantities as well and predicting ordering products. Working with pars and current on hand numbers. Administrative tasks such as entering PO's, working with vendors for order placement and delivery, entering transfers to profit centers around the park, entering invoicing and verifying pricing per our bid and contracts with vendors. Working directly with the operations team to verify quantities delivered and received. Receiving product, unloading and putting product in bins, Reviewing pick lists and orders from profit centers, building orders on pallets and staging for deliveries, delivering pallets to location. Keeping warehouse organized and notifying of any out of stock or issue with products. Interns will be responsible for all aspects of operation. These areas may include, supervision of other associates, as well as working with vendors and internal departments of Valleyfair. Mandatory completion of basic food safety and sanitation training provided by the division. Mandatory ServSafe Food and ServSafe Alcohol course completion and certification. Complete a capstone project to support your school's internship requirements. Responsibilities: During this internship program you will have the opportunity to see different areas of our Food and Beverage department, as well as understand how they work together to manage operations that are critical to Valleyfair. Internships will be specifically tailored to each intern and the requirements of their program. Qualifications: Take initiative and maintain the company's reputation and dedication to safety, service, courtesy, cleanliness, and integrity. Work collaboratively in a team setting and work independently. Utilize strong written and verbal communication skills, including speaking in front of groups. Utilize problem solving skills, including having the ability to remain patient, poised, and alert to cope with challenging/unique situations. Demonstrate strong time management, planning, and organizational skills in order to optimize productivity. Ability to work nights, weekends and holiday periods to meet business needs.
Summary of Essential Job Functions: Communicate effectively both verbally and in writing to provide clear direction to staff. Assign and instruct guest service agents in details of work. Observe performance and encourage improvement. Greet guests immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information such as outlet hours and local attractions. Supervise the efficient operations of Welcome Desk including check in/out procedures, including remaining at desk as Welcome Enthusiast. Support the staffing requirements and fill in vacant shifts as needed to shore up sick calls or job vacancies (including night audit shifts). Ensure that both Welcome team and management are kept aware of any relevant feedback guests through effective communication. Support our staff with managerial guidance and inspire team members to exceed standards of guest service, especially in my absence. Monitor the appearance, standards and performance of the Welcome team with an emphasis on training and teamwork. Maximize room occupancy and use up-selling techniques to promote hotel services and facilities. Ensure team members have a current knowledge of all room categories, room rates, packages, promotions, local area and other general product knowledge necessary to perform their duties. Champion of HHonors program and execute plan to hit enrollment targets and implement needed training and incentives. Assist sales and management with group reservations, rooming lists, and billing. Promptly complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Promote PM Hotel Group and brand-specific marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Nonverbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate. Close out guest accounts at time of check out. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances. Requires standing and continual mobility throughout front office area. Verify credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, travelers' checks and other forms of payment. Perform accurate moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer. Assist accounting with advance deposit payment reports and accounts receivable. Balance inventory and reservations each day through the property management system (OnQ). Take a lead role in responding to Positive Reviews on SALT, Expedia & Monitor inventories of operating supplies and retail wall. Promptly answer the telephone using a positive and clear voice. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. Remain calm and alert, especially during emergency situations and/or heavy hotel activity, serving as a role model for GSA's and other employees. Resolve customer complications and complaints by conducting thorough research of the situation and determining the most effective solutions. Make decisions and take action based on previous experience and good judgment, sometimes revising approach to accommodate unusual situations. Authorize revenue allowances to remedy problems only after other alternative solutions have been offered. Comply with attendance rules and be available to work on a regular basis. Perform any other job-related duties as assigned. Abilities Required: Hilton OnQ or previous front desk experience required. Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to "pitch-in" and help co- workers with their job duties and be a team player. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts. Basic mathematical skills and considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. Ability to access and accurately input information using a moderately complex computer system. Ability to stand, walk and continuously perform behind the front desk. Ability to observe and detect signs of emergency situations. Ability to communicate verbally and in writing and prepare complex reports of room availability and revenues generated. Ability to establish and maintain effective working relationships with associates, customers and patrons. Customer Satisfaction: Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with PM Hotel Group staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every PM Hotel Group associate is a guest relations ambassador, every working minute of every day. Work Habits: In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job, and ask for help whenever you are not sure how to do something. Safety & Security: The safety and security of our guests and associates is of utmost importance to PM Hotel Group. Every PM Hotel Group associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns. NOTE: This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate's supervisor. Furthermore, this description is subject to change, at the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an "at will" associate.
Mar 16, 2024
Full time
Summary of Essential Job Functions: Communicate effectively both verbally and in writing to provide clear direction to staff. Assign and instruct guest service agents in details of work. Observe performance and encourage improvement. Greet guests immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information such as outlet hours and local attractions. Supervise the efficient operations of Welcome Desk including check in/out procedures, including remaining at desk as Welcome Enthusiast. Support the staffing requirements and fill in vacant shifts as needed to shore up sick calls or job vacancies (including night audit shifts). Ensure that both Welcome team and management are kept aware of any relevant feedback guests through effective communication. Support our staff with managerial guidance and inspire team members to exceed standards of guest service, especially in my absence. Monitor the appearance, standards and performance of the Welcome team with an emphasis on training and teamwork. Maximize room occupancy and use up-selling techniques to promote hotel services and facilities. Ensure team members have a current knowledge of all room categories, room rates, packages, promotions, local area and other general product knowledge necessary to perform their duties. Champion of HHonors program and execute plan to hit enrollment targets and implement needed training and incentives. Assist sales and management with group reservations, rooming lists, and billing. Promptly complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Promote PM Hotel Group and brand-specific marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Nonverbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate. Close out guest accounts at time of check out. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances. Requires standing and continual mobility throughout front office area. Verify credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, travelers' checks and other forms of payment. Perform accurate moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer. Assist accounting with advance deposit payment reports and accounts receivable. Balance inventory and reservations each day through the property management system (OnQ). Take a lead role in responding to Positive Reviews on SALT, Expedia & Monitor inventories of operating supplies and retail wall. Promptly answer the telephone using a positive and clear voice. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. Remain calm and alert, especially during emergency situations and/or heavy hotel activity, serving as a role model for GSA's and other employees. Resolve customer complications and complaints by conducting thorough research of the situation and determining the most effective solutions. Make decisions and take action based on previous experience and good judgment, sometimes revising approach to accommodate unusual situations. Authorize revenue allowances to remedy problems only after other alternative solutions have been offered. Comply with attendance rules and be available to work on a regular basis. Perform any other job-related duties as assigned. Abilities Required: Hilton OnQ or previous front desk experience required. Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to "pitch-in" and help co- workers with their job duties and be a team player. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts. Basic mathematical skills and considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. Ability to access and accurately input information using a moderately complex computer system. Ability to stand, walk and continuously perform behind the front desk. Ability to observe and detect signs of emergency situations. Ability to communicate verbally and in writing and prepare complex reports of room availability and revenues generated. Ability to establish and maintain effective working relationships with associates, customers and patrons. Customer Satisfaction: Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with PM Hotel Group staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every PM Hotel Group associate is a guest relations ambassador, every working minute of every day. Work Habits: In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job, and ask for help whenever you are not sure how to do something. Safety & Security: The safety and security of our guests and associates is of utmost importance to PM Hotel Group. Every PM Hotel Group associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns. NOTE: This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate's supervisor. Furthermore, this description is subject to change, at the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an "at will" associate.
Arlo Hotels, an independent lifestyle hotel is now actively seeking dynamic Seasonal Prep Barback or Barback our summer rooftop at Arlo Williamsburg! Are you someone who is passionate about people, driven by purpose, and clever in your approach? If so, keep on reading Here at Arlo we strive to create a sense of awe that leaves those we touch wanting more" Look no further! Join us for our RSVP ONLY in-person speed hiring event on March 15th, where you'll have the chance to showcase your skills and personality. Submit your resume today to secure your spot! The barback ensures that the bar is set and maintained so that the bar team members have everything they need to run an effective operation, as well as maintaining the cleanliness of the outlet, running food, set-up, and breakdown of the bar. The barback must be knowledgeable about menu items, attentive, and focused on providing the best possible service in a fast-paced environment. RESPONSIBILITIES AND AUTHORITIES: Always treats guests with courtesy and respect in a variety of situations. Displays honesty & integrity. You build strong partnerships with other bar team members. Observant and thorough. Responsible, punctual. Courteous, friendly personality and professional appearance. SPECIFIC DUTIES: Prepare mixers, cut fruit, receive requisitions, check par levels, refill mixers, get ice, run food, and collect and dispose of garbage. Set-up and breakdown the bar. Assisting with opening and closing duties, such restocking the bar with garnishes, straws, and napkins, ensuring that Bartenders have clean towels, glassware, etc. Ensuring bar is well-stocked with ice, liquor, wine, and beer. Keeping the bar clean by wiping down surfaces, sweeping and mopping, removing soiled glassware, scrubbing coolers and storage areas, and emptying trash receptacles. Maintain records and report levels of usage to assist in reordering process and ensuring that delivered items are stored properly. REQUIREMENTS: Minimum age to serve alcohol. Knowledge of menu items, including beers, wines, cocktails, and liquors. Basic math and computer skills. Strong problem solving, communication, and interpersonal skills, ability to handle tense situations with coworkers and customers calmly and rationally. Ability to meet physical and scheduling demands of the position, including, walking, standing, or lifting heavy items for extended periods and working nights, weekends, and holidays. EDUCATION: High school or equivalent education required. EXPERIENCE: One to two (1-2) years of bar experience or equivalent. $10
Mar 06, 2024
Full time
Arlo Hotels, an independent lifestyle hotel is now actively seeking dynamic Seasonal Prep Barback or Barback our summer rooftop at Arlo Williamsburg! Are you someone who is passionate about people, driven by purpose, and clever in your approach? If so, keep on reading Here at Arlo we strive to create a sense of awe that leaves those we touch wanting more" Look no further! Join us for our RSVP ONLY in-person speed hiring event on March 15th, where you'll have the chance to showcase your skills and personality. Submit your resume today to secure your spot! The barback ensures that the bar is set and maintained so that the bar team members have everything they need to run an effective operation, as well as maintaining the cleanliness of the outlet, running food, set-up, and breakdown of the bar. The barback must be knowledgeable about menu items, attentive, and focused on providing the best possible service in a fast-paced environment. RESPONSIBILITIES AND AUTHORITIES: Always treats guests with courtesy and respect in a variety of situations. Displays honesty & integrity. You build strong partnerships with other bar team members. Observant and thorough. Responsible, punctual. Courteous, friendly personality and professional appearance. SPECIFIC DUTIES: Prepare mixers, cut fruit, receive requisitions, check par levels, refill mixers, get ice, run food, and collect and dispose of garbage. Set-up and breakdown the bar. Assisting with opening and closing duties, such restocking the bar with garnishes, straws, and napkins, ensuring that Bartenders have clean towels, glassware, etc. Ensuring bar is well-stocked with ice, liquor, wine, and beer. Keeping the bar clean by wiping down surfaces, sweeping and mopping, removing soiled glassware, scrubbing coolers and storage areas, and emptying trash receptacles. Maintain records and report levels of usage to assist in reordering process and ensuring that delivered items are stored properly. REQUIREMENTS: Minimum age to serve alcohol. Knowledge of menu items, including beers, wines, cocktails, and liquors. Basic math and computer skills. Strong problem solving, communication, and interpersonal skills, ability to handle tense situations with coworkers and customers calmly and rationally. Ability to meet physical and scheduling demands of the position, including, walking, standing, or lifting heavy items for extended periods and working nights, weekends, and holidays. EDUCATION: High school or equivalent education required. EXPERIENCE: One to two (1-2) years of bar experience or equivalent. $10
The Food Service Assistant is responsible for the provision of timely, safe, and accurate meal service and clean up. The FSA promotes quality care and customer satisfaction by actively supporting the hospital mission in completing tasks. The FSA completes all job responsibilities in accordance with established procedures of the department and hospital including safety and sanitation guidelines. Why UnityPoint Health? Culture - At UnityPoint Health, you matter. Come for a fulfilling career and experience guided by uncompromising values and unwavering belief in doing what's right for the people we serve. Benefits - Our competitive program offers benefits options like 401K match, paid time off and education assistance that align with your needs and priorities, no matter what life stage you're in. Diversity, Equity and Inclusion Commitment - We're committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation. Development - We believe equipping you with support and is an essential part of delivering a remarkable employment experience. Community Involvement - Be an essential part of our core purpose-to improve the health of the people and communities we serve. Hear more from our team members about why UnityPoint Health is a great place to work at . Essential Functions/Responsibilities: Essential functions are the duties and responsibilities that are essential to the position (not a task list). o not include if less than 5% of work time is spent on this duty. Be specific without giving explicit instructions on how to perform the task. Do not include duties that are to be performed in the future. Duties should be action oriented and avoid vague or general statements. % of Time (annually) Is aware of hospital and department compliance requirements Practices safe food handling procedures, including cleaning, handling, storage, and sanitation Provides excellent customer service which may include assisting patients with tray set up and customers in café or catering, completes service recovery when necessary Follows all portion control guidelines to maintain high food quality and customer-focused service 40% Follows department policies on cash handling procedures Promotes safe working environment Uses effective communication and works as a team with all areas of the department 40% Performs other duties as assigned 10% Basic UPH Performance Criteria Demonstrates the UnityPoint Health Values and Standards of Behaviors as well as adheres to policies and procedures and safety guidelines. Demonstrates ability to meet business needs of department with regular, reliable attendance. Employee maintains current licenses and/or certifications required for the position. Practices and reflects knowledge of HIPAA, TJC, DNV, OSHA and other federal/state regulatory agencies guiding healthcare. Completes all annual education and competency requirements within the calendar year. Is knowledgeable of hospital and department compliance requirements for federally funded healthcare programs (e.g. Medicare and Medicaid) regarding fraud, waste and abuse. Brings any questions or concerns regarding compliance to the immediate attention of hospital administrative staff. Takes appropriate action on concerns reported by department staff related to compliance. 10% Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice. Demonstration of UPH Values and Standards of Behaviors Consistently demonstrates UnityPoint Health's values in the performance of job duties and responsibilities Foster Unity: Leverage the skills and abilities of each person to enable great teams. Collaborate across departments, facilities, business units and regions. Seek to understand and are open to diverse thoughts and perspectives. Own The Moment: Connect with each person treating them with courtesy, compassion, empathy and respect Enthusiastically engage in our work. Accountable for our individual actions and our team performance. Responsible for solving problems regardless of the origin. Champion Excellence: Commit to the best outcomes and highest quality. Have a relentless focus on exceeding expectations. Believe in sharing our results, learning from our mistakes and celebrating our successes. Seize Opportunities: Embrace and promote innovation and transformation. Create partnerships that improve care delivery in our communities. Have the courage to challenge the status quo. Minimum Requirements Identify items that are minimally required to perform the essential functions of this position. Preferred or Specialized Not required to perform the essential functions of the position. Education: -Must be at least 16 years of age -High School degree, preferred Experience: -Writes, reads, comprehends and speaks fluent English License(s)/Certification(s): -Valid driver's license Knowledge/Skills/Abilities: -knowledge of safe food-handling is desirable -must be able to access intranet for email and hospital communications Other:
Mar 03, 2024
Full time
The Food Service Assistant is responsible for the provision of timely, safe, and accurate meal service and clean up. The FSA promotes quality care and customer satisfaction by actively supporting the hospital mission in completing tasks. The FSA completes all job responsibilities in accordance with established procedures of the department and hospital including safety and sanitation guidelines. Why UnityPoint Health? Culture - At UnityPoint Health, you matter. Come for a fulfilling career and experience guided by uncompromising values and unwavering belief in doing what's right for the people we serve. Benefits - Our competitive program offers benefits options like 401K match, paid time off and education assistance that align with your needs and priorities, no matter what life stage you're in. Diversity, Equity and Inclusion Commitment - We're committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation. Development - We believe equipping you with support and is an essential part of delivering a remarkable employment experience. Community Involvement - Be an essential part of our core purpose-to improve the health of the people and communities we serve. Hear more from our team members about why UnityPoint Health is a great place to work at . Essential Functions/Responsibilities: Essential functions are the duties and responsibilities that are essential to the position (not a task list). o not include if less than 5% of work time is spent on this duty. Be specific without giving explicit instructions on how to perform the task. Do not include duties that are to be performed in the future. Duties should be action oriented and avoid vague or general statements. % of Time (annually) Is aware of hospital and department compliance requirements Practices safe food handling procedures, including cleaning, handling, storage, and sanitation Provides excellent customer service which may include assisting patients with tray set up and customers in café or catering, completes service recovery when necessary Follows all portion control guidelines to maintain high food quality and customer-focused service 40% Follows department policies on cash handling procedures Promotes safe working environment Uses effective communication and works as a team with all areas of the department 40% Performs other duties as assigned 10% Basic UPH Performance Criteria Demonstrates the UnityPoint Health Values and Standards of Behaviors as well as adheres to policies and procedures and safety guidelines. Demonstrates ability to meet business needs of department with regular, reliable attendance. Employee maintains current licenses and/or certifications required for the position. Practices and reflects knowledge of HIPAA, TJC, DNV, OSHA and other federal/state regulatory agencies guiding healthcare. Completes all annual education and competency requirements within the calendar year. Is knowledgeable of hospital and department compliance requirements for federally funded healthcare programs (e.g. Medicare and Medicaid) regarding fraud, waste and abuse. Brings any questions or concerns regarding compliance to the immediate attention of hospital administrative staff. Takes appropriate action on concerns reported by department staff related to compliance. 10% Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice. Demonstration of UPH Values and Standards of Behaviors Consistently demonstrates UnityPoint Health's values in the performance of job duties and responsibilities Foster Unity: Leverage the skills and abilities of each person to enable great teams. Collaborate across departments, facilities, business units and regions. Seek to understand and are open to diverse thoughts and perspectives. Own The Moment: Connect with each person treating them with courtesy, compassion, empathy and respect Enthusiastically engage in our work. Accountable for our individual actions and our team performance. Responsible for solving problems regardless of the origin. Champion Excellence: Commit to the best outcomes and highest quality. Have a relentless focus on exceeding expectations. Believe in sharing our results, learning from our mistakes and celebrating our successes. Seize Opportunities: Embrace and promote innovation and transformation. Create partnerships that improve care delivery in our communities. Have the courage to challenge the status quo. Minimum Requirements Identify items that are minimally required to perform the essential functions of this position. Preferred or Specialized Not required to perform the essential functions of the position. Education: -Must be at least 16 years of age -High School degree, preferred Experience: -Writes, reads, comprehends and speaks fluent English License(s)/Certification(s): -Valid driver's license Knowledge/Skills/Abilities: -knowledge of safe food-handling is desirable -must be able to access intranet for email and hospital communications Other: