Develops Enthusiastically Satisfied Customers All of the Time: Welcomes and connects with every customer. Demonstrates the 'just say yes' behavior by taking care of customer needs.Maintains Quality Store Operations: Assists store manager in hiring new employees. Coaches new hires through their learning. Follows and direct others to follow store policies and procedures for operational flow at each station. Ensures all company policies, store operating standards, and procedures are communicated effectively and maintained and followed in a consistent manner. Organizes work throughout store in a manner that facilitates efficient customer service and profitable operation. Follows health, safety and sanitation guidelines for all products. Performs and directs others to complete the cleaning and operational tasks in accordance with the store Duty Rosters. Follows and directs others to follow standards for merchandising, stocking, rotating and storing all products. Places orders and performs special projects to assist with shift operations. Assists in store scheduling and adjusts staffing to meet store and business needs.Financial Contribution: Contributes to store goals for increasing sales and improving profit. Assists store manager with accounting and banking responsibilities. Records and is accountable for store funds while running a shift. Ensures all cash handling and cash register functions are performed in an accurate and consistent manner. Maintains some accountability for store operations, associate development and financial contribution. Ensures the proper types and amounts of materials, supplies and merchandise are ordered and stocked. Effectively communicates new product information to employees.Takes Responsibility to Learn All Aspects of the Shift Supervisor Position: Acts as a role model while providing guidance and training to store employees on all the performance expectations. Ensures employees adhere to the meal and break policies. Demonstrates and ensures all Starbucks standards are followed. Communicates store and associate concerns to the store manager in an effective manner. Successfully completes and implements Advanced Store Training. Is certified as an in-store learning coach to facilitate ongoing training of new baristas.Develops Employees: Trains and develops employees to demonstrate all Starbucks customer service standards, operating standards and Star Skills. Responsible for ensuring the training integrity of baristas by coaching Initial Store Training.EDUCATION and/or EXPERIENCE: High school diploma or General Education Degree (GED) Cashier experience preferred Minimum 1 year work experience in a restaurant, either front of house or back of houseLANGUAGE SKILLS: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Must be able to respond to visual and aural cues.REASONING ABILITY: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.PHYSICAL DEMANDS:The physical demands described here are representatives of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to maneuver to all areas of the venue. Must be able to lift up to 10 pounds Must be able to bend, reach, kneel, twist and grip items while working at assigned area. Must be able to stand for the majority of assigned shift. Must have the manual dexterity and coordination to operate office equipment, including a 10 key adding machine, PC computers.
Mar 07, 2024
Full time
Develops Enthusiastically Satisfied Customers All of the Time: Welcomes and connects with every customer. Demonstrates the 'just say yes' behavior by taking care of customer needs.Maintains Quality Store Operations: Assists store manager in hiring new employees. Coaches new hires through their learning. Follows and direct others to follow store policies and procedures for operational flow at each station. Ensures all company policies, store operating standards, and procedures are communicated effectively and maintained and followed in a consistent manner. Organizes work throughout store in a manner that facilitates efficient customer service and profitable operation. Follows health, safety and sanitation guidelines for all products. Performs and directs others to complete the cleaning and operational tasks in accordance with the store Duty Rosters. Follows and directs others to follow standards for merchandising, stocking, rotating and storing all products. Places orders and performs special projects to assist with shift operations. Assists in store scheduling and adjusts staffing to meet store and business needs.Financial Contribution: Contributes to store goals for increasing sales and improving profit. Assists store manager with accounting and banking responsibilities. Records and is accountable for store funds while running a shift. Ensures all cash handling and cash register functions are performed in an accurate and consistent manner. Maintains some accountability for store operations, associate development and financial contribution. Ensures the proper types and amounts of materials, supplies and merchandise are ordered and stocked. Effectively communicates new product information to employees.Takes Responsibility to Learn All Aspects of the Shift Supervisor Position: Acts as a role model while providing guidance and training to store employees on all the performance expectations. Ensures employees adhere to the meal and break policies. Demonstrates and ensures all Starbucks standards are followed. Communicates store and associate concerns to the store manager in an effective manner. Successfully completes and implements Advanced Store Training. Is certified as an in-store learning coach to facilitate ongoing training of new baristas.Develops Employees: Trains and develops employees to demonstrate all Starbucks customer service standards, operating standards and Star Skills. Responsible for ensuring the training integrity of baristas by coaching Initial Store Training.EDUCATION and/or EXPERIENCE: High school diploma or General Education Degree (GED) Cashier experience preferred Minimum 1 year work experience in a restaurant, either front of house or back of houseLANGUAGE SKILLS: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Must be able to respond to visual and aural cues.REASONING ABILITY: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.PHYSICAL DEMANDS:The physical demands described here are representatives of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to maneuver to all areas of the venue. Must be able to lift up to 10 pounds Must be able to bend, reach, kneel, twist and grip items while working at assigned area. Must be able to stand for the majority of assigned shift. Must have the manual dexterity and coordination to operate office equipment, including a 10 key adding machine, PC computers.
Overview: $15 / hour Carowinds is hiring Baristas for Starbucks! This position contributes to Starbucks success by providing legendary customer service to all guests. Learn how to create the Starbucks Experience for our guests by providing guests with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. You'll also: Employ salesmanship techniques including product demonstration, sales goals, and suggestive selling. Assists guests in the selection and purchase of specialty coffee beverages and whole bean sales. Prepare a variety of beverage orders, such as espresso drinks and Coffee of the Week, to Starbuck standards. Use cash register to correctly total price and tax on selected product by guest. Some of our amazing perks and benefits: FREE admission to Carowinds and other Cedar Fair parks! FREE tickets for friends and family! 10% discounts on food and 20% discounts on merchandise! Work with people from here, near, and from all over the world! Exclusive associate-only events! Benefits for part-time, year-round positions include paid time off! Apply now if you're looking for a rewarding job that's also FUN! Carowinds offers convenient work for high school or college students, retirees, or anyone seeking an awesome part-time opportunity. Our jobs can lead to a successful future by developing resume-building skills as well as gaining knowledge through training and work experience. Positions are currently available for those who are 16 or older. Responsibilities: We are here to make people happy Carowinds associates are enthusiastic about their work because they create fun and memories to last lifetime! They are crucial to providing guests with a variety of engaging activities that reflect and uphold our core values of Integrity, Courtesy, and Inclusiveness. Qualifications: You! People who love helping others and will support the needs of our guests and associates. Good judgement and a commitment to safety. Ability to work and interact with people from diverse backgrounds. Individuals with a passion and excitement about Carowinds. Availability to include some weekdays, weekends, evenings, and holidays.
Mar 26, 2024
Full time
Overview: $15 / hour Carowinds is hiring Baristas for Starbucks! This position contributes to Starbucks success by providing legendary customer service to all guests. Learn how to create the Starbucks Experience for our guests by providing guests with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. You'll also: Employ salesmanship techniques including product demonstration, sales goals, and suggestive selling. Assists guests in the selection and purchase of specialty coffee beverages and whole bean sales. Prepare a variety of beverage orders, such as espresso drinks and Coffee of the Week, to Starbuck standards. Use cash register to correctly total price and tax on selected product by guest. Some of our amazing perks and benefits: FREE admission to Carowinds and other Cedar Fair parks! FREE tickets for friends and family! 10% discounts on food and 20% discounts on merchandise! Work with people from here, near, and from all over the world! Exclusive associate-only events! Benefits for part-time, year-round positions include paid time off! Apply now if you're looking for a rewarding job that's also FUN! Carowinds offers convenient work for high school or college students, retirees, or anyone seeking an awesome part-time opportunity. Our jobs can lead to a successful future by developing resume-building skills as well as gaining knowledge through training and work experience. Positions are currently available for those who are 16 or older. Responsibilities: We are here to make people happy Carowinds associates are enthusiastic about their work because they create fun and memories to last lifetime! They are crucial to providing guests with a variety of engaging activities that reflect and uphold our core values of Integrity, Courtesy, and Inclusiveness. Qualifications: You! People who love helping others and will support the needs of our guests and associates. Good judgement and a commitment to safety. Ability to work and interact with people from diverse backgrounds. Individuals with a passion and excitement about Carowinds. Availability to include some weekdays, weekends, evenings, and holidays.
Overview: $15 / hour Carowinds is hiring Baristas for Starbucks! This position contributes to Starbucks success by providing legendary customer service to all guests. Learn how to create the Starbucks Experience for our guests by providing guests with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. You'll also: Employ salesmanship techniques including product demonstration, sales goals, and suggestive selling. Assists guests in the selection and purchase of specialty coffee beverages and whole bean sales. Prepare a variety of beverage orders, such as espresso drinks and Coffee of the Week, to Starbuck standards. Use cash register to correctly total price and tax on selected product by guest. Some of our amazing perks and benefits: FREE admission to Carowinds and other Cedar Fair parks! FREE tickets for friends and family! 10% discounts on food and 20% discounts on merchandise! Work with people from here, near, and from all over the world! Exclusive associate-only events! Benefits for part-time, year-round positions include paid time off! Apply now if you're looking for a rewarding job that's also FUN! Carowinds offers convenient work for high school or college students, retirees, or anyone seeking an awesome part-time opportunity. Our jobs can lead to a successful future by developing resume-building skills as well as gaining knowledge through training and work experience. Positions are currently available for those who are 16 or older. Responsibilities: We are here to make people happy Carowinds associates are enthusiastic about their work because they create fun and memories to last lifetime! They are crucial to providing guests with a variety of engaging activities that reflect and uphold our core values of Integrity, Courtesy, and Inclusiveness. Qualifications: You! People who love helping others and will support the needs of our guests and associates. Good judgement and a commitment to safety. Ability to work and interact with people from diverse backgrounds. Individuals with a passion and excitement about Carowinds. Availability to include some weekdays, weekends, evenings, and holidays.
Mar 25, 2024
Full time
Overview: $15 / hour Carowinds is hiring Baristas for Starbucks! This position contributes to Starbucks success by providing legendary customer service to all guests. Learn how to create the Starbucks Experience for our guests by providing guests with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. You'll also: Employ salesmanship techniques including product demonstration, sales goals, and suggestive selling. Assists guests in the selection and purchase of specialty coffee beverages and whole bean sales. Prepare a variety of beverage orders, such as espresso drinks and Coffee of the Week, to Starbuck standards. Use cash register to correctly total price and tax on selected product by guest. Some of our amazing perks and benefits: FREE admission to Carowinds and other Cedar Fair parks! FREE tickets for friends and family! 10% discounts on food and 20% discounts on merchandise! Work with people from here, near, and from all over the world! Exclusive associate-only events! Benefits for part-time, year-round positions include paid time off! Apply now if you're looking for a rewarding job that's also FUN! Carowinds offers convenient work for high school or college students, retirees, or anyone seeking an awesome part-time opportunity. Our jobs can lead to a successful future by developing resume-building skills as well as gaining knowledge through training and work experience. Positions are currently available for those who are 16 or older. Responsibilities: We are here to make people happy Carowinds associates are enthusiastic about their work because they create fun and memories to last lifetime! They are crucial to providing guests with a variety of engaging activities that reflect and uphold our core values of Integrity, Courtesy, and Inclusiveness. Qualifications: You! People who love helping others and will support the needs of our guests and associates. Good judgement and a commitment to safety. Ability to work and interact with people from diverse backgrounds. Individuals with a passion and excitement about Carowinds. Availability to include some weekdays, weekends, evenings, and holidays.
Caesars Entertainment Corporation
Las Vegas, Nevada
JOB SUMMARY: The Lead Fountain Worker contributes to store success by ensuring service experience standards are met and surpassed at all times during the shift. An additional component of this job is to assist management with daily operating procedures such as maintaining quality store operations, accurately handle cash register transactions, maximizing financial contributions and directing team member development. ESSENTIAL JOB FUNCTIONS: Quality Store Operations Trains new Fountain Workers on Starbucks & Caesars service & processes. Follows and directs other to follow store policies and procedures for operational flow at each station. Ensures all company policies, store operating standards, and procedures are communicated effectively and maintained and followed in a consistent manner. Organizes work throughout the store in a manner that facilitates efficient customer service and profitable operations. Follows health, safety and sanitation guidelines for all products. Performs and directs others to complete the cleaning and operational tasks in accordance with the store duty rosters. Follows and directs others to follow standards for merchandising, stocking, rotating and storing all products. Provides quality beverages, whole bean, and food products consistently for all guests by adhering to all recipe and presentation standards. Follows health, safety, and sanitation guidelines for all products. Places orders and performs special projects to assist with shift operations. Financial Contribution Ensures all cash handling and cash register functions are performed in an accurate and consistent manner. Ensures proper types and amounts of materials, supplies, and merchandise are ordered and stocked. Accurately handle cash register transactions and maintain a balanced drawer. Operate a cash register as business demands depending on breaks, call outs, high business volumes, in a supportive role to Fountain Workers on duty. Team Member Development Acts as a role model while providing guidance and training to team members on all the performance expectations Ensures team members adhere to the meal and break policies. Demonstrate and ensures all Starbucks standards are followed. Communicates store and associate concerns to the Store General Manager in an effective manner. Successfully completes and implements Advanced Store Training. Trains and develops team members to demonstrate all Starbucks customer service standards, operating standards, and Spotlight on Service behaviors. QUALIFICATIONS: Must have 6 months previous barista experience, Starbucks experience preferred. Work requires effective communication in English, both verbal and written form in a professional manner. Must present a neat and professional appearance. Work requires attention to detail and accuracy. Work requires interactions with customers, public and co-workers. Work requires use of a computer and/or cash register. Previous experience as a barista trainer or training baristas. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Fast paced environment, multiple tasks to be handled under time constraint. Must be able to handle heavy business volume and sensitive situations relating to staff and guest problems, in a timely manner & be able to grasp, hold, reach, bend, push-pull, and/or lift up to 50 lbs. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary. As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status. Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments). The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary. As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
Mar 21, 2024
Full time
JOB SUMMARY: The Lead Fountain Worker contributes to store success by ensuring service experience standards are met and surpassed at all times during the shift. An additional component of this job is to assist management with daily operating procedures such as maintaining quality store operations, accurately handle cash register transactions, maximizing financial contributions and directing team member development. ESSENTIAL JOB FUNCTIONS: Quality Store Operations Trains new Fountain Workers on Starbucks & Caesars service & processes. Follows and directs other to follow store policies and procedures for operational flow at each station. Ensures all company policies, store operating standards, and procedures are communicated effectively and maintained and followed in a consistent manner. Organizes work throughout the store in a manner that facilitates efficient customer service and profitable operations. Follows health, safety and sanitation guidelines for all products. Performs and directs others to complete the cleaning and operational tasks in accordance with the store duty rosters. Follows and directs others to follow standards for merchandising, stocking, rotating and storing all products. Provides quality beverages, whole bean, and food products consistently for all guests by adhering to all recipe and presentation standards. Follows health, safety, and sanitation guidelines for all products. Places orders and performs special projects to assist with shift operations. Financial Contribution Ensures all cash handling and cash register functions are performed in an accurate and consistent manner. Ensures proper types and amounts of materials, supplies, and merchandise are ordered and stocked. Accurately handle cash register transactions and maintain a balanced drawer. Operate a cash register as business demands depending on breaks, call outs, high business volumes, in a supportive role to Fountain Workers on duty. Team Member Development Acts as a role model while providing guidance and training to team members on all the performance expectations Ensures team members adhere to the meal and break policies. Demonstrate and ensures all Starbucks standards are followed. Communicates store and associate concerns to the Store General Manager in an effective manner. Successfully completes and implements Advanced Store Training. Trains and develops team members to demonstrate all Starbucks customer service standards, operating standards, and Spotlight on Service behaviors. QUALIFICATIONS: Must have 6 months previous barista experience, Starbucks experience preferred. Work requires effective communication in English, both verbal and written form in a professional manner. Must present a neat and professional appearance. Work requires attention to detail and accuracy. Work requires interactions with customers, public and co-workers. Work requires use of a computer and/or cash register. Previous experience as a barista trainer or training baristas. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Fast paced environment, multiple tasks to be handled under time constraint. Must be able to handle heavy business volume and sensitive situations relating to staff and guest problems, in a timely manner & be able to grasp, hold, reach, bend, push-pull, and/or lift up to 50 lbs. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary. As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status. Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments). The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary. As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests. THE JOB: As a Lead Fountain Worker, you'll oversee the upkeep of the dining area and supervise other Fountain Workers. You'll play a key role in shaping the guest experience through your warm service and attention to their individual needs. With your welcoming demeanor, you'll ensure that every guest leaves with unforgettable memories, making their stay truly remarkable. Additionally, you'll be tasked with opening and closing duties at the supervisor level. THE DAY-TO-DAY: Lead, coach, and train the team during shifts. Proficient in selling techniques and service delivery for alcoholic and non-alcoholic beverages and menu items. Escalate to management if necessary. Notify supervisor or Security of any unusual events, missing items, or alleged theft. Take orders, serve food and drinks efficiently, and garnish as required. Pack orders according to guest preferences with necessary condiments. Perform opening and closing duties as assigned. Unload and stock warehouse orders, maintaining organization and replenishing supplies. Ensure cleanliness and sanitation in both front and back of house areas. Clear tables, sweep, and maintain dining area cleanliness without disrupting guests' comfort. Set par levels for daily orders and complete order sheets accordingly. THE IDEAL CANDIDATE: Previous experience as a fountain worker, barista, or related role. Prior supervisor or manager experience. Takes pride in their work. Looks forward to working with a team to provide positive experiences. Describes themselves as detail oriented. Enjoys helping others and likes to make a good impression. Can handle multiple tasks at one time. Available to work part time and full-time hours as needed, depending on business requirements. Willing to rotate shifts in our various quick service outlets to include locations such as: Starbucks, Snacks, Bellagio Patisserie, & more! MINIMUM REQUIREMENTS: Work varied shifts, to include weekends and holidays. High school diploma or equivalent. THE PERKS & BENEFITS: Wellness incentive programs to help you stay healthy physically and mentally. Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more. Free meals in our employee dining room. Free parking on and off shift. Healthcare, financial, and time off benefits. Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community. Are you ready to JOIN THE SHOW? Apply today!
Mar 16, 2024
Full time
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests. THE JOB: As a Lead Fountain Worker, you'll oversee the upkeep of the dining area and supervise other Fountain Workers. You'll play a key role in shaping the guest experience through your warm service and attention to their individual needs. With your welcoming demeanor, you'll ensure that every guest leaves with unforgettable memories, making their stay truly remarkable. Additionally, you'll be tasked with opening and closing duties at the supervisor level. THE DAY-TO-DAY: Lead, coach, and train the team during shifts. Proficient in selling techniques and service delivery for alcoholic and non-alcoholic beverages and menu items. Escalate to management if necessary. Notify supervisor or Security of any unusual events, missing items, or alleged theft. Take orders, serve food and drinks efficiently, and garnish as required. Pack orders according to guest preferences with necessary condiments. Perform opening and closing duties as assigned. Unload and stock warehouse orders, maintaining organization and replenishing supplies. Ensure cleanliness and sanitation in both front and back of house areas. Clear tables, sweep, and maintain dining area cleanliness without disrupting guests' comfort. Set par levels for daily orders and complete order sheets accordingly. THE IDEAL CANDIDATE: Previous experience as a fountain worker, barista, or related role. Prior supervisor or manager experience. Takes pride in their work. Looks forward to working with a team to provide positive experiences. Describes themselves as detail oriented. Enjoys helping others and likes to make a good impression. Can handle multiple tasks at one time. Available to work part time and full-time hours as needed, depending on business requirements. Willing to rotate shifts in our various quick service outlets to include locations such as: Starbucks, Snacks, Bellagio Patisserie, & more! MINIMUM REQUIREMENTS: Work varied shifts, to include weekends and holidays. High school diploma or equivalent. THE PERKS & BENEFITS: Wellness incentive programs to help you stay healthy physically and mentally. Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more. Free meals in our employee dining room. Free parking on and off shift. Healthcare, financial, and time off benefits. Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community. Are you ready to JOIN THE SHOW? Apply today!
Overview: $15 / hour Carowinds is hiring Baristas for Starbucks! This position contributes to Starbucks success by providing legendary customer service to all guests. Learn how to create the Starbucks Experience for our guests by providing guests with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. You'll also: Employ salesmanship techniques including product demonstration, sales goals, and suggestive selling. Assists guests in the selection and purchase of specialty coffee beverages and whole bean sales. Prepare a variety of beverage orders, such as espresso drinks and Coffee of the Week, to Starbuck standards. Use cash register to correctly total price and tax on selected product by guest. Some of our amazing perks and benefits: FREE admission to Carowinds and other Cedar Fair parks! FREE tickets for friends and family! 10% discounts on food and 20% discounts on merchandise! Work with people from here, near, and from all over the world! Exclusive associate-only events! Benefits for part-time, year-round positions include paid time off! Apply now if you're looking for a rewarding job that's also FUN! Carowinds offers convenient work for high school or college students, retirees, or anyone seeking an awesome part-time opportunity. Our jobs can lead to a successful future by developing resume-building skills as well as gaining knowledge through training and work experience. Positions are currently available for those who are 16 or older. Responsibilities: We are here to make people happy Carowinds associates are enthusiastic about their work because they create fun and memories to last lifetime! They are crucial to providing guests with a variety of engaging activities that reflect and uphold our core values of Integrity, Courtesy, and Inclusiveness. Qualifications: You! People who love helping others and will support the needs of our guests and associates. Good judgement and a commitment to safety. Ability to work and interact with people from diverse backgrounds. Individuals with a passion and excitement about Carowinds. Availability to include some weekdays, weekends, evenings, and holidays.
Mar 11, 2024
Full time
Overview: $15 / hour Carowinds is hiring Baristas for Starbucks! This position contributes to Starbucks success by providing legendary customer service to all guests. Learn how to create the Starbucks Experience for our guests by providing guests with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. You'll also: Employ salesmanship techniques including product demonstration, sales goals, and suggestive selling. Assists guests in the selection and purchase of specialty coffee beverages and whole bean sales. Prepare a variety of beverage orders, such as espresso drinks and Coffee of the Week, to Starbuck standards. Use cash register to correctly total price and tax on selected product by guest. Some of our amazing perks and benefits: FREE admission to Carowinds and other Cedar Fair parks! FREE tickets for friends and family! 10% discounts on food and 20% discounts on merchandise! Work with people from here, near, and from all over the world! Exclusive associate-only events! Benefits for part-time, year-round positions include paid time off! Apply now if you're looking for a rewarding job that's also FUN! Carowinds offers convenient work for high school or college students, retirees, or anyone seeking an awesome part-time opportunity. Our jobs can lead to a successful future by developing resume-building skills as well as gaining knowledge through training and work experience. Positions are currently available for those who are 16 or older. Responsibilities: We are here to make people happy Carowinds associates are enthusiastic about their work because they create fun and memories to last lifetime! They are crucial to providing guests with a variety of engaging activities that reflect and uphold our core values of Integrity, Courtesy, and Inclusiveness. Qualifications: You! People who love helping others and will support the needs of our guests and associates. Good judgement and a commitment to safety. Ability to work and interact with people from diverse backgrounds. Individuals with a passion and excitement about Carowinds. Availability to include some weekdays, weekends, evenings, and holidays.
Harrah's Cherokee Casino Resort
Cherokee, North Carolina
Job Description Harrah's Cherokee Casino Resort Position Description POSITION TITLE: Supervisor,Food Service DEPARTMENT: Food and Beverage (Room Service Cherokee Tower, Selu Garden Cafe, Wicked Weed Brewing, Gordon Ramsay, Food Court, Laurel Lounge, Starbucks Cherokee Tower, Comedy Zone, Guy Fieri) GRADE/FLSA STATUS: S16- Exempt BADGE TYPE/COLOR: Key - Blue REPORTS TO: Assistant Restaurant Manager, F&B SUPERVISES: Service Person, Dining Attendant, Food Service Associate, Server Assistant, Food & Beverage Cashier, Food & Beverage Host, Bar Helper, Food Runner, Bartender, DR Bartender, DR Food & Beverage Cashier, Room Service Attendant-Tower IV, Barista, Senior Barista, DR Barista, Pool Server, Pool Cabana Host, Laurel Lounge Host, DR Laurel Lounge Host (The positions listed include all Food & Beverage outlets. Actual positions will vary by outlet) JOB SUMMARY: Manage the day-to-day operations of restaurants and room service. JOB ESSENTIAL DUTIES AND RESPONSIBILITIES: Ensure food and beverage products meet standards and make appropriate changes when necessary Continuously improve service by evaluating service breakdowns using guest feedback, data, and behavior Communicate service breakdowns and facilitate opportunity-seeking meetings to consistently involve all team members in service improvements Address service breakdowns and follow up to ensure guest satisfaction Resolve all guest complaints and relay to manager Ensure that adequate supply levels are maintained Assist with department reporting and data analysis as required Responsible for providing and maintaining standards of excellence in service and cleanliness in the Room Service outlet Responsible for the development and maintenance of department procedures and guidelines Assist in the maintenance and development of procedures for food service and menu items for maximum customer satisfaction Prepare schedules and station breakdowns Conduct pre-shift meetings to communicate important information Conduct end of shift banking functions Assist cashier functions of voids and overrides Build relationships by greeting guests and staff with a warm, friendly verbal greeting and maintaining an upbeat positive attitude Take personal responsibility for creating an atmosphere of luck and positive energy with gestures and sustain enthusiasm from one interaction to the next Build relationships with customers Prepare prep lists Serve as communication liaison to subordinates and to Restaurant Manager Responsible for timely delivery of comp requests from VIP services and other casino department Responsible for the complete set-up and operation of each scheduled shift Complete end of shift logs in a timely and accurate manner Enforce appearance standards Delight our guests with outstanding service Address employee performance issues and provide continuous positive coaching for development of employees and appropriate corrective action when necessary Develop highly skilled, successful employees, set realistic and measurable service standards, and hold employees accountable for meeting standards Communicate and enforce company expectations including Code of Commitment, policies, procedures, department goals and business strategy Ensure service recovery activities Responsible for, or actively participates in, the initiation of personnel actions including but not limited to interviews, training, candidate selection, terminations, performance reviews, promotions, transfers, and disciplinary actions Train subordinates, providing each with the knowledge, development, and appropriate direction to perform his/her responsibilities Provide continuous positive coaching for development of employees and appropriate corrective action when necessary Ensure timely and accurate performance appraisals and accurate work history entries Exhibit sound decision-making with emphasis on motivating team and maintaining high morale Monitor bartenders and other employees with cash to ensure proper cash handling procedures Conduct a physical inventory of bar ware and requisition replacement items as needed Ensure all employees are following guidelines of the EBCI liquor laws as defined by the Tribal ABC Board Monitor asset control of liquor bottles, draft and bottled beer and wine Other duties as assigned Adhere to regulatory, departmental and company policies/procedures in an ethical manner Establish and endorse the business objectives, ethics, and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision, and Values Selu Restaurant/The Pools: Supervision of all pool activities to include staffing, scheduling, ordering, & events Meet & greet pool guests to offer a high level of professional service Plan and execute pool & beverage events Greet, interact, and assist resort staff in a professional manner to foster and promote a cooperative and harmonious work environment Respond to and resolve guest complaints in a timely manner and creatively solve problems with the ability to anticipate, recognize, evaluate, and resolve potential difficulties Exhibit proper knowledge, selling techniques and service delivery of both non-alcoholic and alcoholic beverages MINIMUM QUALIFICATIONS: High school diploma or GED required Associate degree from an accredited educational institution or related field preferred Trade certifications or training preferred Two years supervisory experience in hospitality environment required Three years experience in food service required RASP certification required ServSafe certification required Can be completed within 30 days of date of hire Can be completed within 90 days of date of hire Must demonstrate the following essential knowledge and skills: Knowledge of food preparation and presentation Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint, and Outlook Excellent interpersonal skills Documented excellent leadership/motivational skills Knowledge of sanitation standards and procedures Able to attend to multiple priorities simultaneously Problem-solving abilities Willing to learn and be adaptable Attention to detail/observant Documented teamwork behaviors and attitudes Neat, professional appearance with excellent personal hygiene PHYSICAL, MENTAL, ENVIRONMENTAL DEMANDS: Must be able to be on feet for 8-hour shift Must be able to lift 50 pounds Must be able to stoop, bend, reach, kneel, twist and grasp items Must be able to maneuver and tap a keg weighing 165 pounds Must be able to respond to visual and aural cues Must be able to read, write, speak, and understand English Must be able to operate in mentally and physically stressful situations Must be able to walk, stand or crouch on narrow and/or slippery surfaces Manual dexterity and coordination to operate office equipment, including a 10-key adding machine, PC computers, fax machine and photo copier Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and air quality including secondhand smoke Must be able to work outside with temperatures that may reach and/or exceed 95 degrees Must be able to work a flexible schedule including weekends, evenings, and holidays This is not necessarily an exhaustive list of all responsibilities, requirements, or working conditions associated with the job. Harrah's Cherokee Casino Resort reserves the right to make changes in the above job description whenever necessary. 10.5.23
Mar 11, 2024
Full time
Job Description Harrah's Cherokee Casino Resort Position Description POSITION TITLE: Supervisor,Food Service DEPARTMENT: Food and Beverage (Room Service Cherokee Tower, Selu Garden Cafe, Wicked Weed Brewing, Gordon Ramsay, Food Court, Laurel Lounge, Starbucks Cherokee Tower, Comedy Zone, Guy Fieri) GRADE/FLSA STATUS: S16- Exempt BADGE TYPE/COLOR: Key - Blue REPORTS TO: Assistant Restaurant Manager, F&B SUPERVISES: Service Person, Dining Attendant, Food Service Associate, Server Assistant, Food & Beverage Cashier, Food & Beverage Host, Bar Helper, Food Runner, Bartender, DR Bartender, DR Food & Beverage Cashier, Room Service Attendant-Tower IV, Barista, Senior Barista, DR Barista, Pool Server, Pool Cabana Host, Laurel Lounge Host, DR Laurel Lounge Host (The positions listed include all Food & Beverage outlets. Actual positions will vary by outlet) JOB SUMMARY: Manage the day-to-day operations of restaurants and room service. JOB ESSENTIAL DUTIES AND RESPONSIBILITIES: Ensure food and beverage products meet standards and make appropriate changes when necessary Continuously improve service by evaluating service breakdowns using guest feedback, data, and behavior Communicate service breakdowns and facilitate opportunity-seeking meetings to consistently involve all team members in service improvements Address service breakdowns and follow up to ensure guest satisfaction Resolve all guest complaints and relay to manager Ensure that adequate supply levels are maintained Assist with department reporting and data analysis as required Responsible for providing and maintaining standards of excellence in service and cleanliness in the Room Service outlet Responsible for the development and maintenance of department procedures and guidelines Assist in the maintenance and development of procedures for food service and menu items for maximum customer satisfaction Prepare schedules and station breakdowns Conduct pre-shift meetings to communicate important information Conduct end of shift banking functions Assist cashier functions of voids and overrides Build relationships by greeting guests and staff with a warm, friendly verbal greeting and maintaining an upbeat positive attitude Take personal responsibility for creating an atmosphere of luck and positive energy with gestures and sustain enthusiasm from one interaction to the next Build relationships with customers Prepare prep lists Serve as communication liaison to subordinates and to Restaurant Manager Responsible for timely delivery of comp requests from VIP services and other casino department Responsible for the complete set-up and operation of each scheduled shift Complete end of shift logs in a timely and accurate manner Enforce appearance standards Delight our guests with outstanding service Address employee performance issues and provide continuous positive coaching for development of employees and appropriate corrective action when necessary Develop highly skilled, successful employees, set realistic and measurable service standards, and hold employees accountable for meeting standards Communicate and enforce company expectations including Code of Commitment, policies, procedures, department goals and business strategy Ensure service recovery activities Responsible for, or actively participates in, the initiation of personnel actions including but not limited to interviews, training, candidate selection, terminations, performance reviews, promotions, transfers, and disciplinary actions Train subordinates, providing each with the knowledge, development, and appropriate direction to perform his/her responsibilities Provide continuous positive coaching for development of employees and appropriate corrective action when necessary Ensure timely and accurate performance appraisals and accurate work history entries Exhibit sound decision-making with emphasis on motivating team and maintaining high morale Monitor bartenders and other employees with cash to ensure proper cash handling procedures Conduct a physical inventory of bar ware and requisition replacement items as needed Ensure all employees are following guidelines of the EBCI liquor laws as defined by the Tribal ABC Board Monitor asset control of liquor bottles, draft and bottled beer and wine Other duties as assigned Adhere to regulatory, departmental and company policies/procedures in an ethical manner Establish and endorse the business objectives, ethics, and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision, and Values Selu Restaurant/The Pools: Supervision of all pool activities to include staffing, scheduling, ordering, & events Meet & greet pool guests to offer a high level of professional service Plan and execute pool & beverage events Greet, interact, and assist resort staff in a professional manner to foster and promote a cooperative and harmonious work environment Respond to and resolve guest complaints in a timely manner and creatively solve problems with the ability to anticipate, recognize, evaluate, and resolve potential difficulties Exhibit proper knowledge, selling techniques and service delivery of both non-alcoholic and alcoholic beverages MINIMUM QUALIFICATIONS: High school diploma or GED required Associate degree from an accredited educational institution or related field preferred Trade certifications or training preferred Two years supervisory experience in hospitality environment required Three years experience in food service required RASP certification required ServSafe certification required Can be completed within 30 days of date of hire Can be completed within 90 days of date of hire Must demonstrate the following essential knowledge and skills: Knowledge of food preparation and presentation Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint, and Outlook Excellent interpersonal skills Documented excellent leadership/motivational skills Knowledge of sanitation standards and procedures Able to attend to multiple priorities simultaneously Problem-solving abilities Willing to learn and be adaptable Attention to detail/observant Documented teamwork behaviors and attitudes Neat, professional appearance with excellent personal hygiene PHYSICAL, MENTAL, ENVIRONMENTAL DEMANDS: Must be able to be on feet for 8-hour shift Must be able to lift 50 pounds Must be able to stoop, bend, reach, kneel, twist and grasp items Must be able to maneuver and tap a keg weighing 165 pounds Must be able to respond to visual and aural cues Must be able to read, write, speak, and understand English Must be able to operate in mentally and physically stressful situations Must be able to walk, stand or crouch on narrow and/or slippery surfaces Manual dexterity and coordination to operate office equipment, including a 10-key adding machine, PC computers, fax machine and photo copier Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and air quality including secondhand smoke Must be able to work outside with temperatures that may reach and/or exceed 95 degrees Must be able to work a flexible schedule including weekends, evenings, and holidays This is not necessarily an exhaustive list of all responsibilities, requirements, or working conditions associated with the job. Harrah's Cherokee Casino Resort reserves the right to make changes in the above job description whenever necessary. 10.5.23