The Torchy's legacy began in Austin, Texas in 2006 with an idea, a dedicated executive chef and a food trailer to now operating in dozens of locations across multiple states. OUR MISSION: Be Damn Good. OUR VISION: Serve people the best damn tacos. OUR WHY: Passion. OUR MOTTO: Devil is in the details. Here's what we need: We're looking for talented Assistant Managers who are committed to providing a best-in-class guest experience, Team Member focused, and passionate about our Damn Good food and drinks. We want leaders who are motivated and thrive in a high-energy, high-volume restaurant. Our Assistant Managers (AM) can lead in both the Back of the House (BOH) and Front of the House (FOH). What you'll be doing: Assisting the Management Team in making sure the restaurant operates efficiently and effectively Going above and beyond to ensure a positive experience for our guests by solving guest issues, and opportunities, as they arise Supporting the Management Team in developing and leading initiatives that build sales, profitability, and store performance Overseeing cash handling responsibilities by ensuring secure safe handling Ensuring all reports, documentation, and other information required by support office departments are submitted in a timely and accurate manner Safeguarding food safety and sanitation standards while ensuring quality is maintained Maintaining a working knowledge of all recipes, products, and production procedures Assisting Kitchen Manager with purchasing food products, overseeing correct invoicing, storage, and sealing of food products to ensure quality and freshness at all times Maintaining an impressively clean restaurant Motivating and leading all Team Members in a way that supports our Torchy's Values QUE-SO here's what you'll need: 2+ years of restaurant management (including full service, fast food, or convenience) preferred Required state alcohol-server and Manager Ser vSafe certifications Ability to work a minimum of 35 hours per week and work flexible hours to manage and operate the restaurant effectively Open to varied work schedules and hours depending on business needs Competency of basic computer functions An understanding of training and development concepts Ability to foster teamwork Bilingual a plus Must be able to use to lift, push, pull, or carry heavy objects up to 40 pounds Must be able to stand for several hours and walk for long periods of time Must be able to bend, stretch, twist, or reach for objects on shelves at various height levels Let's TACO 'bout why it pays to be a Torchy's Team Member: Pay range (based on candidate experience) Period based Bonus eligibility Access to all benefits including medical , dental, and vision plus 401(k) Paid Time Off ( PTO ) Never again wait for a paycheck! Torchy's is proud to be a DailyPay partner allowing you to access your pay as soon as the next day Damn Good food discount card for you AND your spouse Our attire is casual and we'll throw in some of the swag Incredible growth opportunities . This is more than just a job it's a Damn Good career! Day 1 access to exclusive discounts to shows, sporting events, hotels and much more Torchy's Family Foundation supports our fellow Team Members in times of need and crisis Bragging rights (Yeah, we're kind of a big deal!)
Apr 23, 2024
Full time
The Torchy's legacy began in Austin, Texas in 2006 with an idea, a dedicated executive chef and a food trailer to now operating in dozens of locations across multiple states. OUR MISSION: Be Damn Good. OUR VISION: Serve people the best damn tacos. OUR WHY: Passion. OUR MOTTO: Devil is in the details. Here's what we need: We're looking for talented Assistant Managers who are committed to providing a best-in-class guest experience, Team Member focused, and passionate about our Damn Good food and drinks. We want leaders who are motivated and thrive in a high-energy, high-volume restaurant. Our Assistant Managers (AM) can lead in both the Back of the House (BOH) and Front of the House (FOH). What you'll be doing: Assisting the Management Team in making sure the restaurant operates efficiently and effectively Going above and beyond to ensure a positive experience for our guests by solving guest issues, and opportunities, as they arise Supporting the Management Team in developing and leading initiatives that build sales, profitability, and store performance Overseeing cash handling responsibilities by ensuring secure safe handling Ensuring all reports, documentation, and other information required by support office departments are submitted in a timely and accurate manner Safeguarding food safety and sanitation standards while ensuring quality is maintained Maintaining a working knowledge of all recipes, products, and production procedures Assisting Kitchen Manager with purchasing food products, overseeing correct invoicing, storage, and sealing of food products to ensure quality and freshness at all times Maintaining an impressively clean restaurant Motivating and leading all Team Members in a way that supports our Torchy's Values QUE-SO here's what you'll need: 2+ years of restaurant management (including full service, fast food, or convenience) preferred Required state alcohol-server and Manager Ser vSafe certifications Ability to work a minimum of 35 hours per week and work flexible hours to manage and operate the restaurant effectively Open to varied work schedules and hours depending on business needs Competency of basic computer functions An understanding of training and development concepts Ability to foster teamwork Bilingual a plus Must be able to use to lift, push, pull, or carry heavy objects up to 40 pounds Must be able to stand for several hours and walk for long periods of time Must be able to bend, stretch, twist, or reach for objects on shelves at various height levels Let's TACO 'bout why it pays to be a Torchy's Team Member: Pay range (based on candidate experience) Period based Bonus eligibility Access to all benefits including medical , dental, and vision plus 401(k) Paid Time Off ( PTO ) Never again wait for a paycheck! Torchy's is proud to be a DailyPay partner allowing you to access your pay as soon as the next day Damn Good food discount card for you AND your spouse Our attire is casual and we'll throw in some of the swag Incredible growth opportunities . This is more than just a job it's a Damn Good career! Day 1 access to exclusive discounts to shows, sporting events, hotels and much more Torchy's Family Foundation supports our fellow Team Members in times of need and crisis Bragging rights (Yeah, we're kind of a big deal!)
Service & Bar Manager We have an exciting opportunity for a FOH Manager to oversee responsibility for service and bar operations. This is a salaried role within the management team of an established full service restaurant. The position requires strong knowledge of service management, guest relations, beverage management, cost control and bar recipe compliance. We offer a five day work week, flexible schedule, vacation, full benefits and the opportunity for career advancement. If you have a management background in full service restaurant/bar operations with a national brand or franchise operation we would like to review your resume. Please send your resumes by return e mail.
Apr 21, 2024
Service & Bar Manager We have an exciting opportunity for a FOH Manager to oversee responsibility for service and bar operations. This is a salaried role within the management team of an established full service restaurant. The position requires strong knowledge of service management, guest relations, beverage management, cost control and bar recipe compliance. We offer a five day work week, flexible schedule, vacation, full benefits and the opportunity for career advancement. If you have a management background in full service restaurant/bar operations with a national brand or franchise operation we would like to review your resume. Please send your resumes by return e mail.
Restaurant Manager Exciting venue in the local area has immediate openings for restaurant managers. Entry level supervisors up to experienced senior general managers Rapid growth and new company acquisitions have resulted in job creation. If you have experience in restaurant management from segments such as full service, bar brands, fast food QSR and fast casual then this could be an excellent opportunity. Openings range from entry level supervisor/assistant manager to general manager and above level. Employment packages come with excellent base salary, strong benefits, vacation, fully paid training, ongoing career development and career progression. If you enjoy the fast pace environment of restaurant operations, guest service and can contribute every shift to the success of the brand then please pursue this opening. Please send your resume by return e mail. Presented by Tom Bull with Gecko Hospitality.
Apr 21, 2024
Restaurant Manager Exciting venue in the local area has immediate openings for restaurant managers. Entry level supervisors up to experienced senior general managers Rapid growth and new company acquisitions have resulted in job creation. If you have experience in restaurant management from segments such as full service, bar brands, fast food QSR and fast casual then this could be an excellent opportunity. Openings range from entry level supervisor/assistant manager to general manager and above level. Employment packages come with excellent base salary, strong benefits, vacation, fully paid training, ongoing career development and career progression. If you enjoy the fast pace environment of restaurant operations, guest service and can contribute every shift to the success of the brand then please pursue this opening. Please send your resume by return e mail. Presented by Tom Bull with Gecko Hospitality.
The Torchy's legacy began in Austin, Texas in 2006 with an idea, a dedicated executive chef and a food trailer to now operating in dozens of locations across multiple states. OUR MISSION: Be Damn Good. OUR VISION: Serve people the best damn tacos. OUR WHY: Passion. OUR MOTTO: Devil is in the details. Here's what we need: As Torchy's Front of House Manager (FOHM), you will be responsible for elevating the guest experience at your restaurant and ensuring the Team Members do the same. This individual is results-oriented and self-motivated, with a passion for developing others. The FOHM will act as a manager on duty, leading both Front of House (FOH) and Back of House (BOH) teams, ensuring a smooth shift with exceptional service. What you'll be doing: Leads Front-of-House operations, ensuring guest satisfaction Models best-in-class hospitality and coaches the team to deliver the same Evaluates online ordering and to-go metrics and leverages opportunities to enhance pick-up experience Ensures efficient execution of FOH and BOH operations during each shift Upholds and reinforces quality standards and food safety knowledge to FOH/BOH teams Addresses and alleviates all guest concerns; develops solutions to improve future service Schedules FOH team members to meet business needs and coordinates Local Store Marketing Assists Managing Partner and Kitchen Manager with operation of restaurant Leads store opening/closing procedures Drives compliance with safety, security and sanitation standards Communicates expectations clearly and has consistent follow-ups with team members Leads and creates initiatives to drive sales/profit and store performance Drives a 'DAMN GOOD' bar experience and develops the bar as a destination QUE-SO here's what you'll need: Minimum Qualifications 2+ years of restaurant management experience, leading FOH and BOH operations High-level understanding of training and development concepts Required state alcohol-server and Manager ServSafe Certification Preferred Qualifications Ability to lead and foster teamwork Oral and written communication skills Excellent with time management Experience working in a scratch kitchen environment Bilingual a plus Physical Requirements Must be able to lift, push, pull, or carry heavy objects up to 40 pounds Must be able to stand for several hours and walk for long periods of time Must be able to bend, stretch, twist, or reach for objects on shelves at various height levels Let's TACO 'bout why it pays to be a Torchy's Team Member 55K - 57K based on candidate experience Period based Bonus eligibility Access to all benefits including medical, dental, and vision plus 401(k) Paid Time Off ( PTO ) Never again wait for a paycheck! Torchy's is proud to be a DailyPay partner allowing you to access your pay as soon as the next day Damn Good food discount card for you AND your spouse Our attire is casual and we'll throw in some of the swag Incredible growth opportunities . This is more than just a job it's a Damn Good career! Day 1 access to exclusive discounts to shows, sporting events, hotels and much more Torchy's Family Foundation supports our fellow Team Members in times of need and crisis Bragging rights (Yeah, we're kind of a big deal!)
Apr 09, 2024
Full time
The Torchy's legacy began in Austin, Texas in 2006 with an idea, a dedicated executive chef and a food trailer to now operating in dozens of locations across multiple states. OUR MISSION: Be Damn Good. OUR VISION: Serve people the best damn tacos. OUR WHY: Passion. OUR MOTTO: Devil is in the details. Here's what we need: As Torchy's Front of House Manager (FOHM), you will be responsible for elevating the guest experience at your restaurant and ensuring the Team Members do the same. This individual is results-oriented and self-motivated, with a passion for developing others. The FOHM will act as a manager on duty, leading both Front of House (FOH) and Back of House (BOH) teams, ensuring a smooth shift with exceptional service. What you'll be doing: Leads Front-of-House operations, ensuring guest satisfaction Models best-in-class hospitality and coaches the team to deliver the same Evaluates online ordering and to-go metrics and leverages opportunities to enhance pick-up experience Ensures efficient execution of FOH and BOH operations during each shift Upholds and reinforces quality standards and food safety knowledge to FOH/BOH teams Addresses and alleviates all guest concerns; develops solutions to improve future service Schedules FOH team members to meet business needs and coordinates Local Store Marketing Assists Managing Partner and Kitchen Manager with operation of restaurant Leads store opening/closing procedures Drives compliance with safety, security and sanitation standards Communicates expectations clearly and has consistent follow-ups with team members Leads and creates initiatives to drive sales/profit and store performance Drives a 'DAMN GOOD' bar experience and develops the bar as a destination QUE-SO here's what you'll need: Minimum Qualifications 2+ years of restaurant management experience, leading FOH and BOH operations High-level understanding of training and development concepts Required state alcohol-server and Manager ServSafe Certification Preferred Qualifications Ability to lead and foster teamwork Oral and written communication skills Excellent with time management Experience working in a scratch kitchen environment Bilingual a plus Physical Requirements Must be able to lift, push, pull, or carry heavy objects up to 40 pounds Must be able to stand for several hours and walk for long periods of time Must be able to bend, stretch, twist, or reach for objects on shelves at various height levels Let's TACO 'bout why it pays to be a Torchy's Team Member 55K - 57K based on candidate experience Period based Bonus eligibility Access to all benefits including medical, dental, and vision plus 401(k) Paid Time Off ( PTO ) Never again wait for a paycheck! Torchy's is proud to be a DailyPay partner allowing you to access your pay as soon as the next day Damn Good food discount card for you AND your spouse Our attire is casual and we'll throw in some of the swag Incredible growth opportunities . This is more than just a job it's a Damn Good career! Day 1 access to exclusive discounts to shows, sporting events, hotels and much more Torchy's Family Foundation supports our fellow Team Members in times of need and crisis Bragging rights (Yeah, we're kind of a big deal!)
We are looking for a FLOOR MANAGER to join our FOH team The FLOOR MANAGER is responsible for helping the restaurant meet service, sales and profit objectives, along with supervising and directing daily work activities. Reporting to the General Manager, the FLOOR MANAGER assists with maintaining strong customer loyalty and public relations within the community and ensuring that guests have a positive and memorable experience, each time they visit the restaurant. DUTIES AND RESPONSIBILITIES: Oversee and manage all areas of the restaurant and make decisions on matters of importance to guest service Recruit, train, orient Front of House staff; oversee continual training and performance management Manage staff, providing them with constructive feedback while maintaining a high level of employee morale; create an engaging and energetic environment where all associates work as a highly functioning team Develop employees by establishing performance expectations, providing ongoing coaching and recognizing solid performers Maintain high levels of quality control, hygiene, health and safety; uphold professional restaurant image, including restaurant cleanliness, proper uniforms and appearance standards Ensure positive guest service in all areas; investigate and respond to complaints, taking any and all appropriate actions to ensure guest recovery SKILLS AND QUALIFICATIONS: 2 years' experience in the field as a Manager or Supervisor, in a similar environment Post-secondary degree/diploma in Business/Hospitality Management/Food and Beverage Management and/or equivalent is an asset Sommelier accreditation or wine education is also an asset Strong leadership abilities; a positive outlook; passion for "the biz" Well-developed problem solving and decision-making capabilities; exceptional organizational skills; keen attention to detail Solid communication skills, verbal, written and presentation Strong work ethic and self-motivated; high degree of integrity Ability to multi-task, and change priorities constantly as needed, in a fast-paced environment WHY WORK FOR US? Competitive Wages Discounts at all Scale Hospitality Group Restaurants Corporate Goodlife Fitness Rates FUN Team and Culture Medical/Dental Group Health Benefits Training, Development and Education Reimbursement SCALE HOSPITALITY GROUP recognizes its obligations under the Accessibility for Ontarians with Disabilities Act, 2005, and, upon request, will provide accommodation in the recruitment processes to the point of undue hardship.
Apr 24, 2024
Full time
We are looking for a FLOOR MANAGER to join our FOH team The FLOOR MANAGER is responsible for helping the restaurant meet service, sales and profit objectives, along with supervising and directing daily work activities. Reporting to the General Manager, the FLOOR MANAGER assists with maintaining strong customer loyalty and public relations within the community and ensuring that guests have a positive and memorable experience, each time they visit the restaurant. DUTIES AND RESPONSIBILITIES: Oversee and manage all areas of the restaurant and make decisions on matters of importance to guest service Recruit, train, orient Front of House staff; oversee continual training and performance management Manage staff, providing them with constructive feedback while maintaining a high level of employee morale; create an engaging and energetic environment where all associates work as a highly functioning team Develop employees by establishing performance expectations, providing ongoing coaching and recognizing solid performers Maintain high levels of quality control, hygiene, health and safety; uphold professional restaurant image, including restaurant cleanliness, proper uniforms and appearance standards Ensure positive guest service in all areas; investigate and respond to complaints, taking any and all appropriate actions to ensure guest recovery SKILLS AND QUALIFICATIONS: 2 years' experience in the field as a Manager or Supervisor, in a similar environment Post-secondary degree/diploma in Business/Hospitality Management/Food and Beverage Management and/or equivalent is an asset Sommelier accreditation or wine education is also an asset Strong leadership abilities; a positive outlook; passion for "the biz" Well-developed problem solving and decision-making capabilities; exceptional organizational skills; keen attention to detail Solid communication skills, verbal, written and presentation Strong work ethic and self-motivated; high degree of integrity Ability to multi-task, and change priorities constantly as needed, in a fast-paced environment WHY WORK FOR US? Competitive Wages Discounts at all Scale Hospitality Group Restaurants Corporate Goodlife Fitness Rates FUN Team and Culture Medical/Dental Group Health Benefits Training, Development and Education Reimbursement SCALE HOSPITALITY GROUP recognizes its obligations under the Accessibility for Ontarians with Disabilities Act, 2005, and, upon request, will provide accommodation in the recruitment processes to the point of undue hardship.
Our people are the heart and soul of our business, and we are on the hunt for talented, driven, and caring individuals to become a part of our Leadership Team. You will have the opportunity to lead different areas in the restaurant, while maintaining a development-focused outlook; we are here to train, mentor and develop you, while supporting your life goals. Our restaurants are industry leaders in team development and offer unique opportunities for personal growth, regardless of where you are at in your career. You will be sure to make meaningful, career-enhancing connections and lifelong friends along the way. Our menu, continuously developed by our Executive Chef, features globally inspired flavors and fresh, high quality ingredients. Our passion for the culinary arts and hospitality is evident in our menu, but also in our teams. Both our culinary and front of house staff members are made of people who work to make memorable experiences for our guests, from handcrafted dishes to flawless table service, focused on excellence in every detail. Key Responsibilities Working with the General Manager, some of your responsibilities will include: • Role modelling hospitality to our guests and team members • Communicating and connecting with guests to ensure satisfaction at an exceptional level • Implement initiatives to increase sales and increase profit • Assist in hiring process, including conducting interviews, onboarding, and training for multiple positions • Assist in developing Supervisors • Oversee all front-of-house leader areas to ensure success Key Requirements • Leadership experience in a full-service restaurant or bar • Proven leadership skills: desire to develop and motivate the people around you to always be their best • Energetic and positive • Strong patience and communication skills • Drive for continuous improvement • Committed to being inclusive and embracing diversity • Experience in leadership development an asset • Must have restaurant Management experience Opportunities With our company, you will have the chance to: • Gain valuable leadership skills and experience • Grow your career in our rapidly expanding company • Cultivate your own development by working with senior leaders • Attend leadership development seminars and conferences • Learn about opportunities for taking part in new restaurant opens across Canada and the USA
Apr 24, 2024
Full time
Our people are the heart and soul of our business, and we are on the hunt for talented, driven, and caring individuals to become a part of our Leadership Team. You will have the opportunity to lead different areas in the restaurant, while maintaining a development-focused outlook; we are here to train, mentor and develop you, while supporting your life goals. Our restaurants are industry leaders in team development and offer unique opportunities for personal growth, regardless of where you are at in your career. You will be sure to make meaningful, career-enhancing connections and lifelong friends along the way. Our menu, continuously developed by our Executive Chef, features globally inspired flavors and fresh, high quality ingredients. Our passion for the culinary arts and hospitality is evident in our menu, but also in our teams. Both our culinary and front of house staff members are made of people who work to make memorable experiences for our guests, from handcrafted dishes to flawless table service, focused on excellence in every detail. Key Responsibilities Working with the General Manager, some of your responsibilities will include: • Role modelling hospitality to our guests and team members • Communicating and connecting with guests to ensure satisfaction at an exceptional level • Implement initiatives to increase sales and increase profit • Assist in hiring process, including conducting interviews, onboarding, and training for multiple positions • Assist in developing Supervisors • Oversee all front-of-house leader areas to ensure success Key Requirements • Leadership experience in a full-service restaurant or bar • Proven leadership skills: desire to develop and motivate the people around you to always be their best • Energetic and positive • Strong patience and communication skills • Drive for continuous improvement • Committed to being inclusive and embracing diversity • Experience in leadership development an asset • Must have restaurant Management experience Opportunities With our company, you will have the chance to: • Gain valuable leadership skills and experience • Grow your career in our rapidly expanding company • Cultivate your own development by working with senior leaders • Attend leadership development seminars and conferences • Learn about opportunities for taking part in new restaurant opens across Canada and the USA
Sequoia Company of Restaurants
Vancouver, British Columbia (BC)
Carderos Restaurant is looking for a Restaurant Manager to join our dynamic team! The ideal candidate has Restaurant Management experience, thrives in a fast-paced environment and leads by example with a hands on work style. If this sounds like you, please apply within! Key Responsibilities: Plan, organize, direct, control and evaluate daily operations with other Managers Monitor revenue and labor under direction of General Manager Ensure health and safety regulations are followed Ensure restaurant cleanliness and maintenance is upheld Participate in marketing plans and implementation Set staff work schedules and monitor staff performance Address guest complaints, concerns and feedback Provide customer service Recruit, train and supervise staff Key Requirement: Previous experience in similar position and environment Must have passion for hospitality Excellent leadership and motivation skills Strong interpersonal skills Ability to prioritize, organize and follow through as necessary Capacity to work well under pressure Ability to hold oneself and others accountable Ability to communicate in English Benefits: Extended health and dental Professional development opportunities Bonus structure Contract perks
Apr 24, 2024
Full time
Carderos Restaurant is looking for a Restaurant Manager to join our dynamic team! The ideal candidate has Restaurant Management experience, thrives in a fast-paced environment and leads by example with a hands on work style. If this sounds like you, please apply within! Key Responsibilities: Plan, organize, direct, control and evaluate daily operations with other Managers Monitor revenue and labor under direction of General Manager Ensure health and safety regulations are followed Ensure restaurant cleanliness and maintenance is upheld Participate in marketing plans and implementation Set staff work schedules and monitor staff performance Address guest complaints, concerns and feedback Provide customer service Recruit, train and supervise staff Key Requirement: Previous experience in similar position and environment Must have passion for hospitality Excellent leadership and motivation skills Strong interpersonal skills Ability to prioritize, organize and follow through as necessary Capacity to work well under pressure Ability to hold oneself and others accountable Ability to communicate in English Benefits: Extended health and dental Professional development opportunities Bonus structure Contract perks
Hey Future Moxies General Manager! Ready to infuse your passion for hospitality into an exciting and proven Canadian restaurant company? At Moxies, we put our people first - they're the heart and soul of our business. If you thrive on serving your team and guests with enthusiasm, you're the perfect fit for us! Imagine an incredible menu crafted by our talented Chefs, boasting globally inspired flavors and top-notch ingredients. Our commitment to culinary excellence extends from the food to our teams, creating memorable moments for guests, and ensuring excellence in every detail. As the General Manager, you'll be at the center, fostering a positive culture, developing leaders, and championing hospitality. Dive into the excitement of managing financials, ensuring guest satisfaction is top-notch, and keeping the property impeccable. You'll be a little gritty, fair but firm, and love to engage with our guests and employees, always demonstrating the highest level of care, respect, and integrity. But wait, there's more - we want someone who's not just a manager but a passionate leader! If you're high-energy, positive, and results-oriented, we want you. Your role includes creating initiatives to meet financial targets, achieving business goals, and keeping the team motivated. Requirements? We've got a few - like 2+ years of senior restaurant leadership, a love for developing others, and a keen eye for food and drink trends. Excellent communication skills, a knack for organization, and the ability to be a Brand Ambassador are a must! And the sweet part: the Compensation Package ranges from 80K with potential to over 100K annually! Plus, enjoy perks like international team-building trips, and ongoing personal and team development sessions. Benefits? We've got you covered with Manulife Group Life Insurance, dental care, extended health care, and more. So, if you're ready for a full-time, permanent adventure with Moxies, where bonuses and profit sharing are on the menu, then apply now! Key Responsibilities Working with the General Manager, some of your responsibilities will include: Role modelling hospitality to our guests and team members Communicating and connecting with guests to ensure satisfaction at an exceptional level Implement initiatives to increase sales and increase profit Assist in hiring process, including conducting interviews, onboarding, and training for multiple positions Assist in developing Supervisors Oversee all front-of-house leader areas to ensure success Key Requirements Leadership experience in a full-service restaurant or bar Proven leadership skills: desire to develop and motivate the people around you to always be their best Energetic and positive Strong patience and communication skills Drive for continuous improvement Committed to being inclusive and embracing diversity Experience in leadership development an asset Opportunities With our company, you will have the chance to: Gain valuable leadership skills and experience Grow your career in our rapidly expanding company Cultivate your own development by working with senior leaders Attend leadership development seminars and conferences Learn about opportunities for taking part in new restaurant opens across Canada and the USA
Apr 24, 2024
Full time
Hey Future Moxies General Manager! Ready to infuse your passion for hospitality into an exciting and proven Canadian restaurant company? At Moxies, we put our people first - they're the heart and soul of our business. If you thrive on serving your team and guests with enthusiasm, you're the perfect fit for us! Imagine an incredible menu crafted by our talented Chefs, boasting globally inspired flavors and top-notch ingredients. Our commitment to culinary excellence extends from the food to our teams, creating memorable moments for guests, and ensuring excellence in every detail. As the General Manager, you'll be at the center, fostering a positive culture, developing leaders, and championing hospitality. Dive into the excitement of managing financials, ensuring guest satisfaction is top-notch, and keeping the property impeccable. You'll be a little gritty, fair but firm, and love to engage with our guests and employees, always demonstrating the highest level of care, respect, and integrity. But wait, there's more - we want someone who's not just a manager but a passionate leader! If you're high-energy, positive, and results-oriented, we want you. Your role includes creating initiatives to meet financial targets, achieving business goals, and keeping the team motivated. Requirements? We've got a few - like 2+ years of senior restaurant leadership, a love for developing others, and a keen eye for food and drink trends. Excellent communication skills, a knack for organization, and the ability to be a Brand Ambassador are a must! And the sweet part: the Compensation Package ranges from 80K with potential to over 100K annually! Plus, enjoy perks like international team-building trips, and ongoing personal and team development sessions. Benefits? We've got you covered with Manulife Group Life Insurance, dental care, extended health care, and more. So, if you're ready for a full-time, permanent adventure with Moxies, where bonuses and profit sharing are on the menu, then apply now! Key Responsibilities Working with the General Manager, some of your responsibilities will include: Role modelling hospitality to our guests and team members Communicating and connecting with guests to ensure satisfaction at an exceptional level Implement initiatives to increase sales and increase profit Assist in hiring process, including conducting interviews, onboarding, and training for multiple positions Assist in developing Supervisors Oversee all front-of-house leader areas to ensure success Key Requirements Leadership experience in a full-service restaurant or bar Proven leadership skills: desire to develop and motivate the people around you to always be their best Energetic and positive Strong patience and communication skills Drive for continuous improvement Committed to being inclusive and embracing diversity Experience in leadership development an asset Opportunities With our company, you will have the chance to: Gain valuable leadership skills and experience Grow your career in our rapidly expanding company Cultivate your own development by working with senior leaders Attend leadership development seminars and conferences Learn about opportunities for taking part in new restaurant opens across Canada and the USA
Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Overview: In this role you will be responsible for supporting Highgate's Select Service Portfolio for the West Region. The General Manager Task Force is responsible for continually focusing on achieving assigned hotel profitability through revenue generation, cost control, guest satisfaction and developing employees, while maintaining the integrity of the hotel. You will be responsible to travel and fill in for key General Manager vacancies in your assigned region. . Responsibilities: Tour the operating departments daily, making adjustments as needed via department heads. Conduct weekly staff meetings, including weekly training sessions presented by managers and self using the steps to effective training according to Highgate Hotel standards, and the review of previous and future sales and operations efforts. Meet all financial review dates and corporate directed programs in a timely fashion. Hold a monthly financial review with all department managers, M.I.D.'s and available supervisors. Ensure that all department heads maintain budgeted productivity levels and Highgate Hotel standard checkbook accounting procedures. Develop managers for future advancement through competency training and corporate sponsored training programs. In conjunction with the Director of Sales, conduct a daily HHBR meeting focusing on the number of prospecting and existing account calls each person will make and the potential business results of these calls. Play a pivotal role in hotel sales efforts, including calling on top ten accounts, meeting clients, hosting luncheons and receptions, and meeting with on-site contacts on a daily, weekly and monthly basis. Participate in required M.O.D. coverage as scheduled. Maintain direct contact with and monitor the development of management trainees. Adhere to all Highgate Hotel policies and procedures and train new managers to ensure compliance. Oversee and assist in the Highgate Hotel budget process as required. Ensure that training in service standards is taking place in each department using the steps to effective training according to Highgate Hotel standards, including compliance in all departments to Highgate Hotel Garden Standard of the Week training. Assist in creating a positive team-oriented environment which focuses on the guest, through employee development and motivation. Inspect rooms regularly (weekly at a minimum) with both the Housekeeping Manager and Property Engineer. Ensure complete processing of invoices daily by using the A/P process. Ensure that all appropriate information for financial documents is received by the Corporate Office monthly, in compliance with the monthly accounting calendar. Ensure the cleanliness and maintenance of the physical property through inspections and preventive maintenance programs with department managers. Ensure that employees are at all times attentive, friendly, courteous and efficient in their interactions with guests, managers and all other employees. Forecast monthly the hotel's financial position, by estimating revenues and line-by-line expenses. Analyze previous and projected data to generate an accurate reforecast. Prepare and conduct all management interviews and follow hiring procedures according to Highgate Hotel S.O.P.'s. Ensure that all managers are in compliance with the standards in their interviewing and hiring procedures for departmental staff. Interview all prospective final candidates for any vacant management position within the hotel prior to any offer being extended. Perform all Executive Committee members performance appraisals according to Highgate Hotel S.O.P.'s, and ensure that managers are in compliance with the standards in their administration of performance appraisals to their staff. Motivate, coach, counsel and discipline all management personnel according to Highgate Hotel S.O.P.'s and ensure that managers are in compliance with the standards in their administration of counseling and disciplinary steps. Perform any other duties as requested by the Vice President or Regional Director of Operations. Ensure that all employees receive fair and equitable treatment according to Highgate Hotel S.O.P.'s. Meet clients on the property, including meeting contacts and potential clients touring the property, to assist in the sales effort. Be in the public areas during peak times, greeting guests and offering assistance as needed. Ensure procedures for handling of the hotel safe specifically with regard to security and monthly safe audits are followed and occur. Ensure monthly credit meetings are conducted and take an active role in the hotel credit and collection policies. Complete required corporate training modules, and become certified to train those as required. Ensure that all scheduled meetings take place on the property. Qualifications: At least 6 years progressive experience in a hotel or a related field; or a 4-year college degree and at least 4 to 5 years of related experience; or a 2-year college degree and at least 5 to 6 years of related experience. Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Participate in M.O.D. coverage as required. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which include wearing nametags. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives. Must be able to maintain confidentiality of information. Perform other duties as requested by management. Multi brand experience required. Travel availability required. IND1 For California Applicants Only Highgate Hotels, L.P. is an Equal Opportunity Employer and maintains the policy of recruiting and retaining the best-qualified personnel who demonstrate the ability to perform competently and work well with others. It is the policy of Highgate Hotels to provide equal employment opportunity regardless of race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin (including language use restrictions and possession of a driver's license issued under section 12801.9 of the California Vehicle Code), ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. This policy of nondiscrimination is applied to all aspects of the employment relationship. The Company complies with the Americans with Disabilities Act (ADA) and applicable state and local laws in ensuring equal opportunity and employment for qualified persons with disabilities. We also consider qualified applicants with criminal histories . click apply for full job details
Apr 24, 2024
Full time
Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Overview: In this role you will be responsible for supporting Highgate's Select Service Portfolio for the West Region. The General Manager Task Force is responsible for continually focusing on achieving assigned hotel profitability through revenue generation, cost control, guest satisfaction and developing employees, while maintaining the integrity of the hotel. You will be responsible to travel and fill in for key General Manager vacancies in your assigned region. . Responsibilities: Tour the operating departments daily, making adjustments as needed via department heads. Conduct weekly staff meetings, including weekly training sessions presented by managers and self using the steps to effective training according to Highgate Hotel standards, and the review of previous and future sales and operations efforts. Meet all financial review dates and corporate directed programs in a timely fashion. Hold a monthly financial review with all department managers, M.I.D.'s and available supervisors. Ensure that all department heads maintain budgeted productivity levels and Highgate Hotel standard checkbook accounting procedures. Develop managers for future advancement through competency training and corporate sponsored training programs. In conjunction with the Director of Sales, conduct a daily HHBR meeting focusing on the number of prospecting and existing account calls each person will make and the potential business results of these calls. Play a pivotal role in hotel sales efforts, including calling on top ten accounts, meeting clients, hosting luncheons and receptions, and meeting with on-site contacts on a daily, weekly and monthly basis. Participate in required M.O.D. coverage as scheduled. Maintain direct contact with and monitor the development of management trainees. Adhere to all Highgate Hotel policies and procedures and train new managers to ensure compliance. Oversee and assist in the Highgate Hotel budget process as required. Ensure that training in service standards is taking place in each department using the steps to effective training according to Highgate Hotel standards, including compliance in all departments to Highgate Hotel Garden Standard of the Week training. Assist in creating a positive team-oriented environment which focuses on the guest, through employee development and motivation. Inspect rooms regularly (weekly at a minimum) with both the Housekeeping Manager and Property Engineer. Ensure complete processing of invoices daily by using the A/P process. Ensure that all appropriate information for financial documents is received by the Corporate Office monthly, in compliance with the monthly accounting calendar. Ensure the cleanliness and maintenance of the physical property through inspections and preventive maintenance programs with department managers. Ensure that employees are at all times attentive, friendly, courteous and efficient in their interactions with guests, managers and all other employees. Forecast monthly the hotel's financial position, by estimating revenues and line-by-line expenses. Analyze previous and projected data to generate an accurate reforecast. Prepare and conduct all management interviews and follow hiring procedures according to Highgate Hotel S.O.P.'s. Ensure that all managers are in compliance with the standards in their interviewing and hiring procedures for departmental staff. Interview all prospective final candidates for any vacant management position within the hotel prior to any offer being extended. Perform all Executive Committee members performance appraisals according to Highgate Hotel S.O.P.'s, and ensure that managers are in compliance with the standards in their administration of performance appraisals to their staff. Motivate, coach, counsel and discipline all management personnel according to Highgate Hotel S.O.P.'s and ensure that managers are in compliance with the standards in their administration of counseling and disciplinary steps. Perform any other duties as requested by the Vice President or Regional Director of Operations. Ensure that all employees receive fair and equitable treatment according to Highgate Hotel S.O.P.'s. Meet clients on the property, including meeting contacts and potential clients touring the property, to assist in the sales effort. Be in the public areas during peak times, greeting guests and offering assistance as needed. Ensure procedures for handling of the hotel safe specifically with regard to security and monthly safe audits are followed and occur. Ensure monthly credit meetings are conducted and take an active role in the hotel credit and collection policies. Complete required corporate training modules, and become certified to train those as required. Ensure that all scheduled meetings take place on the property. Qualifications: At least 6 years progressive experience in a hotel or a related field; or a 4-year college degree and at least 4 to 5 years of related experience; or a 2-year college degree and at least 5 to 6 years of related experience. Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Participate in M.O.D. coverage as required. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which include wearing nametags. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives. Must be able to maintain confidentiality of information. Perform other duties as requested by management. Multi brand experience required. Travel availability required. IND1 For California Applicants Only Highgate Hotels, L.P. is an Equal Opportunity Employer and maintains the policy of recruiting and retaining the best-qualified personnel who demonstrate the ability to perform competently and work well with others. It is the policy of Highgate Hotels to provide equal employment opportunity regardless of race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin (including language use restrictions and possession of a driver's license issued under section 12801.9 of the California Vehicle Code), ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. This policy of nondiscrimination is applied to all aspects of the employment relationship. The Company complies with the Americans with Disabilities Act (ADA) and applicable state and local laws in ensuring equal opportunity and employment for qualified persons with disabilities. We also consider qualified applicants with criminal histories . click apply for full job details
Der Dutchman Restaurant Plain City - Dutchman Hospitality Group
Plain City, Ohio
Der Dutchman Restaurant Plain City , is a great place to start or develop your career in hospitality to learn skills you'll use for the rest of your life. If you enjoy sharing hospitality with others, we want you on our team! Our team members enjoy: Free buffet/salad bar lunches DHG Discounts - merchandise/lodging/shows for staff Most sundays off Annual vacation bonus Wooden Nickels On-the-job training Flexible schedules Scholarship program Free access to SmartDollar What you'll be doing Manage all aspects of the kitchen Provide direction to your team Use established recipes and procedures to prepare items Follow correct food handling practices Use kitchen equipment as intended Skills you'll bring along Previous kitchen manager experience preferred SafeServ certification preferred Previous customer service experience Communication skills Able to make decisions Organizational skills Lift and/or move 10 to 30 lbs. Job Type No Sunday hours Full-time position Work rotating schedules including some evenings, weekends and holidays On-the-job training provided Benefits Medical insurance and HSA 401(k) plan with match Wellness Program Dental, Vision, Accident, Life, Critical Illness, Term Life Insurance available
Apr 24, 2024
Full time
Der Dutchman Restaurant Plain City , is a great place to start or develop your career in hospitality to learn skills you'll use for the rest of your life. If you enjoy sharing hospitality with others, we want you on our team! Our team members enjoy: Free buffet/salad bar lunches DHG Discounts - merchandise/lodging/shows for staff Most sundays off Annual vacation bonus Wooden Nickels On-the-job training Flexible schedules Scholarship program Free access to SmartDollar What you'll be doing Manage all aspects of the kitchen Provide direction to your team Use established recipes and procedures to prepare items Follow correct food handling practices Use kitchen equipment as intended Skills you'll bring along Previous kitchen manager experience preferred SafeServ certification preferred Previous customer service experience Communication skills Able to make decisions Organizational skills Lift and/or move 10 to 30 lbs. Job Type No Sunday hours Full-time position Work rotating schedules including some evenings, weekends and holidays On-the-job training provided Benefits Medical insurance and HSA 401(k) plan with match Wellness Program Dental, Vision, Accident, Life, Critical Illness, Term Life Insurance available
Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle Location: Romer House Waikiki, HI Overview: The Guest Experience Manager is responsible for ensuring the operation of the Guest Services, Concierge and Uniformed Services/Transportation in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy. This is an OEM position and overtime does apply and is calculated accordingly Responsibilities: Respond to all guests' requests, problems, complaints and/or accidents presented at the Front Desk or through reservations, comment cards, letters and/or phone calls, in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction. Motivate, coach, counsel and discipline all Guest Services personnel according to Highgate Hotel S.O.P.'s. Carry a cell phone at all times. Prepare and conduct all Guest Services interviews and follow hiring procedures according to Highgate Hotel S.O.P.'s. Develop employee morale and ensure training of Guest Services personnel. Maximize room revenue and occupancy by reviewing status daily. Analyze rate variance, monitor credit report and maintain close observation of daily house count. Monitor selling status of house daily, i.e. flash report, allowances, etc. Attend daily and monthly Rooms Merchandizing meetings. Participate in required M.O.D. program as scheduled. Review Guest Services staff's worked hours for payroll compilation and submit to Accounting on a timely basis. Prepare employee Schedule according to business forecast, payroll budget guidelines and productivity requirements. Ensure that no-show revenue is maximized through consistent and accurate billing. Maintain Highgate Hotel S.O.P.'s regarding Purchase Orders, vouchering of invoices and checkbook accounting. Ensure that Wage Progress, Productivity and the Ten Day Forecast are completed on a timely basis according to Highgate Hotel S.O.P.'s. Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments. Work closely with Accounting on follow-up items, i.e., returned checks, rejected credit cards, employee discrepancies, etc. Operate all aspects of the Front Office computer system, including software maintenance, report generation and analysis, and simple programming. Monitor proper operation of the P.B.X. console and ensure that employees maintain Highgate Hotel S.O.P.'s in its use. Ensure staff greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel S.O.P.'s. Ensure implementation of all Highgate Hotel policies and house rules. Understand hospitality terms. Ensure sign off of all Service Standards by Position for Guest Services staff. Assist in preparation of revenue and occupancy forecasting. Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner. Must maintain constant communication with Housekeeping, Reservations and the Credit Manager. Operate radios efficiently and professionally in communicating with hotel staff. Ensure the proper use of radio etiquette within the department. Coordinate all aspects of the ongoing implementation of the Highgate Hotel philosophy of service. Ensure correct and accurate cash handling at the Front Desk. Follow and enforce all Highgate Hotel credit policies. Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests, managers and other employees. Maintain and monitor "Lost and Found" procedures and policies according to Highgate Hotel standards. Establish and maintain key control system. Ensure participation within department for monthly Highgate Hotel team meeting. Focus the Guest Services Department on their role in contributing to the Guest Service and audit scores. Monitor all V.I.P.'s, special guests and requests. Qualifications: At least 5 years of progressive experience in a hotel or a related field; or a 2-year college degree and 3 or more years of related experience; or a 4-year college degree and at least 1 year of related experience. Supervisory experience required. Must be proficient in Windows, Company approved spreadsheets and word processing. Must have a valid driver's license from the applicable state. Long hours sometimes required. Light hours sometimes required. Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Participate in M.O.D. coverage as required. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which include wearing nametags. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives. Must be able to maintain confidentiality of information. Perform other duties as requested by management. Salary Range: $55.5k - $65.5k
Apr 24, 2024
Full time
Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle Location: Romer House Waikiki, HI Overview: The Guest Experience Manager is responsible for ensuring the operation of the Guest Services, Concierge and Uniformed Services/Transportation in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy. This is an OEM position and overtime does apply and is calculated accordingly Responsibilities: Respond to all guests' requests, problems, complaints and/or accidents presented at the Front Desk or through reservations, comment cards, letters and/or phone calls, in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction. Motivate, coach, counsel and discipline all Guest Services personnel according to Highgate Hotel S.O.P.'s. Carry a cell phone at all times. Prepare and conduct all Guest Services interviews and follow hiring procedures according to Highgate Hotel S.O.P.'s. Develop employee morale and ensure training of Guest Services personnel. Maximize room revenue and occupancy by reviewing status daily. Analyze rate variance, monitor credit report and maintain close observation of daily house count. Monitor selling status of house daily, i.e. flash report, allowances, etc. Attend daily and monthly Rooms Merchandizing meetings. Participate in required M.O.D. program as scheduled. Review Guest Services staff's worked hours for payroll compilation and submit to Accounting on a timely basis. Prepare employee Schedule according to business forecast, payroll budget guidelines and productivity requirements. Ensure that no-show revenue is maximized through consistent and accurate billing. Maintain Highgate Hotel S.O.P.'s regarding Purchase Orders, vouchering of invoices and checkbook accounting. Ensure that Wage Progress, Productivity and the Ten Day Forecast are completed on a timely basis according to Highgate Hotel S.O.P.'s. Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments. Work closely with Accounting on follow-up items, i.e., returned checks, rejected credit cards, employee discrepancies, etc. Operate all aspects of the Front Office computer system, including software maintenance, report generation and analysis, and simple programming. Monitor proper operation of the P.B.X. console and ensure that employees maintain Highgate Hotel S.O.P.'s in its use. Ensure staff greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel S.O.P.'s. Ensure implementation of all Highgate Hotel policies and house rules. Understand hospitality terms. Ensure sign off of all Service Standards by Position for Guest Services staff. Assist in preparation of revenue and occupancy forecasting. Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner. Must maintain constant communication with Housekeeping, Reservations and the Credit Manager. Operate radios efficiently and professionally in communicating with hotel staff. Ensure the proper use of radio etiquette within the department. Coordinate all aspects of the ongoing implementation of the Highgate Hotel philosophy of service. Ensure correct and accurate cash handling at the Front Desk. Follow and enforce all Highgate Hotel credit policies. Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests, managers and other employees. Maintain and monitor "Lost and Found" procedures and policies according to Highgate Hotel standards. Establish and maintain key control system. Ensure participation within department for monthly Highgate Hotel team meeting. Focus the Guest Services Department on their role in contributing to the Guest Service and audit scores. Monitor all V.I.P.'s, special guests and requests. Qualifications: At least 5 years of progressive experience in a hotel or a related field; or a 2-year college degree and 3 or more years of related experience; or a 4-year college degree and at least 1 year of related experience. Supervisory experience required. Must be proficient in Windows, Company approved spreadsheets and word processing. Must have a valid driver's license from the applicable state. Long hours sometimes required. Light hours sometimes required. Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Participate in M.O.D. coverage as required. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which include wearing nametags. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives. Must be able to maintain confidentiality of information. Perform other duties as requested by management. Salary Range: $55.5k - $65.5k
We are seeking culinary chefs and restaurant leaders who are seeking a career transition. This Jobot Job is hosted by: Chris Gonzalez Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $80,000 - $100,000 per year A bit about us: Strong food knowledge and management experience in quality full-service restaurants/hotels is required for these positions. Both front and back of the house candidates will be considered based on the individual's experiences. In these roles, you will work with top chefs daily, and you must be familiar with their expectations and requirements. To be successful you will possess a strong entrepreneurial spirit and knowledge of exquisite food. You will be joining a team of dedicated industry professionals with a strong passion for perfection who are results driven. You must be detail oriented, self-motivated, enthusiastic, tenacious and creative without being overbearing. Strong communication, collaboration and presentation skills are essential. Why join us? Base salary plus annual bonus potential. Base salary is commensurate with experience. Car Allowance. 401K with Company match. Paid vacation, sick leave, and holidays. Health Benefits (medical, dental, vision and voluntary benefits). Life and disability insurance. Wellness Programs. Job Details Principal Duties & Responsibilities Develop and execute sales plans that promote and sell high sustainably raised meat, poultry, and game items. Develop new business through networking and consultative sales approach and grow existing accounts. Keep up with market trends, understand your customer business and present product solutions based on clients' needs and goals. Perform administrative duties such as preparing and presenting proposals, reporting against individual sales performance plans, and maintaining sales records. Requirements Degree preferred but not required (Business, Marketing, Hospitality or Culinary Arts). 5-7 years of chef/restaurant management and/or culinary sales experience. PC skills and proficiency with MS Outlook, Word, and Excel. Experience in fresh fish sales a plus. Food service sales a plus. Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.
Apr 24, 2024
Full time
We are seeking culinary chefs and restaurant leaders who are seeking a career transition. This Jobot Job is hosted by: Chris Gonzalez Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $80,000 - $100,000 per year A bit about us: Strong food knowledge and management experience in quality full-service restaurants/hotels is required for these positions. Both front and back of the house candidates will be considered based on the individual's experiences. In these roles, you will work with top chefs daily, and you must be familiar with their expectations and requirements. To be successful you will possess a strong entrepreneurial spirit and knowledge of exquisite food. You will be joining a team of dedicated industry professionals with a strong passion for perfection who are results driven. You must be detail oriented, self-motivated, enthusiastic, tenacious and creative without being overbearing. Strong communication, collaboration and presentation skills are essential. Why join us? Base salary plus annual bonus potential. Base salary is commensurate with experience. Car Allowance. 401K with Company match. Paid vacation, sick leave, and holidays. Health Benefits (medical, dental, vision and voluntary benefits). Life and disability insurance. Wellness Programs. Job Details Principal Duties & Responsibilities Develop and execute sales plans that promote and sell high sustainably raised meat, poultry, and game items. Develop new business through networking and consultative sales approach and grow existing accounts. Keep up with market trends, understand your customer business and present product solutions based on clients' needs and goals. Perform administrative duties such as preparing and presenting proposals, reporting against individual sales performance plans, and maintaining sales records. Requirements Degree preferred but not required (Business, Marketing, Hospitality or Culinary Arts). 5-7 years of chef/restaurant management and/or culinary sales experience. PC skills and proficiency with MS Outlook, Word, and Excel. Experience in fresh fish sales a plus. Food service sales a plus. Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.
Role Overview Chili's Managers are wired for hospitality! We're in the people business. So, we know how to make someone feel special, and our most successful Managers are passionate about connecting with Team Members and Guests. Our win-together atmosphere rewards teamwork, and a willingness to go above and beyond is always recognized and celebrated. For decades, Chili's has been known for our culture of fun. Simply put - we take our jobs seriously but not ourselves. Our Managers are hungry for top business results but also know how to have fun along the way. From leading the team through a high-energy shift to exceeding Guest expectations on every occasion to ensuring we meet our financial responsibilities, Managers are the critical link to making it all happen. Responsibilities Lead and direct the work of the Management team including scheduling, assigning responsibilities and setting expectations Manage performance of the Management team, including performance evaluations, coaching and accountability Plan and implement weekly, monthly and yearly financial budgets Oversee all operations to ensure a great Guest experience Role model and hold Team Members accountable to operational and quality standards Foster open communication between Team Members and Management team Influence Team Member behaviors by championing change and restaurant initiatives Drive business results by utilizing Chili's systems to effectively control costs Follow operational systems, such as our Manager Timeline and performing quality Line Checks Hire, train, retain, and develop Team Members to take on larger roles Drive Guest engagement within the four walls of the restaurant while developing relationships within the community Understand and practice safe food handling procedures Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable and Play Restaurant Builds Diversity, Equity, and Inclusion as part of our culture and celebrates Team Members' differences as they make us stronger About Us Chili's was born in Dallas, Texas in 1975. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas! With a legacy deeply rooted in service, hospitality, and giving back, we are committed to delivering the best experience to every Guest, every day. About You Dependable team player Prefers to work in a fast-paced environment Great multitasking skills
Apr 24, 2024
Full time
Role Overview Chili's Managers are wired for hospitality! We're in the people business. So, we know how to make someone feel special, and our most successful Managers are passionate about connecting with Team Members and Guests. Our win-together atmosphere rewards teamwork, and a willingness to go above and beyond is always recognized and celebrated. For decades, Chili's has been known for our culture of fun. Simply put - we take our jobs seriously but not ourselves. Our Managers are hungry for top business results but also know how to have fun along the way. From leading the team through a high-energy shift to exceeding Guest expectations on every occasion to ensuring we meet our financial responsibilities, Managers are the critical link to making it all happen. Responsibilities Lead and direct the work of the Management team including scheduling, assigning responsibilities and setting expectations Manage performance of the Management team, including performance evaluations, coaching and accountability Plan and implement weekly, monthly and yearly financial budgets Oversee all operations to ensure a great Guest experience Role model and hold Team Members accountable to operational and quality standards Foster open communication between Team Members and Management team Influence Team Member behaviors by championing change and restaurant initiatives Drive business results by utilizing Chili's systems to effectively control costs Follow operational systems, such as our Manager Timeline and performing quality Line Checks Hire, train, retain, and develop Team Members to take on larger roles Drive Guest engagement within the four walls of the restaurant while developing relationships within the community Understand and practice safe food handling procedures Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable and Play Restaurant Builds Diversity, Equity, and Inclusion as part of our culture and celebrates Team Members' differences as they make us stronger About Us Chili's was born in Dallas, Texas in 1975. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas! With a legacy deeply rooted in service, hospitality, and giving back, we are committed to delivering the best experience to every Guest, every day. About You Dependable team player Prefers to work in a fast-paced environment Great multitasking skills
NE Taco is searching for a Manager for our Rusty Taco Fast Casual Concept; this position impacts the long-term viability of the company by leading, inspiring, and training a team, creating a positive work environment, preparing quality food, exceeding guest expectations, and supporting revenue and bottom line growth. YOU WILL: Support restaurant operations to achieve company goals for revenue, cost controls, and restaurant profitability. Conduct table visits and model hospitality skills during each shift. Resolve guest complaints, investigates problems, and identifies solutions. Ensure a safe working environment to reduce the risk of injury and accidents. Adhere to SERV Safe Alcohol, Food and HACCP standards, Federal/State/Local laws, and company policies. Ensure PCI compliance for all credit card transaction documents. Support the rollout of new company programs, and policies and procedures, as requested. Develop strong working relationships within the team to ensure each member is treated with respect. Delegate duties to team members during shift and follow up to ensure thorough execution. Participate in interviews and recruiting to ensure restaurant is staffed for excellence. Train and develop team members. Lead shift meetings to provide information and access input from team members. WE SEEK: Customer centric, committed to supporting the customer. Strong verbal communication and listening skills. Self-starter who works independently and in a team environment. Maintains a calm, tactful demeanor when dealing with difficult situations Manages multiple projects and timelines with a sense of urgency and follow through. Computer skills. Minimum one (1) + years of restaurant experience, required. Benefits Cash tips at the end of each day, including credit card tips (hourly wage + average $3-$4 additional per hour). Employee Meal Flexible scheduling Fun co-workers and management REQUIREMENTS
Apr 24, 2024
Full time
NE Taco is searching for a Manager for our Rusty Taco Fast Casual Concept; this position impacts the long-term viability of the company by leading, inspiring, and training a team, creating a positive work environment, preparing quality food, exceeding guest expectations, and supporting revenue and bottom line growth. YOU WILL: Support restaurant operations to achieve company goals for revenue, cost controls, and restaurant profitability. Conduct table visits and model hospitality skills during each shift. Resolve guest complaints, investigates problems, and identifies solutions. Ensure a safe working environment to reduce the risk of injury and accidents. Adhere to SERV Safe Alcohol, Food and HACCP standards, Federal/State/Local laws, and company policies. Ensure PCI compliance for all credit card transaction documents. Support the rollout of new company programs, and policies and procedures, as requested. Develop strong working relationships within the team to ensure each member is treated with respect. Delegate duties to team members during shift and follow up to ensure thorough execution. Participate in interviews and recruiting to ensure restaurant is staffed for excellence. Train and develop team members. Lead shift meetings to provide information and access input from team members. WE SEEK: Customer centric, committed to supporting the customer. Strong verbal communication and listening skills. Self-starter who works independently and in a team environment. Maintains a calm, tactful demeanor when dealing with difficult situations Manages multiple projects and timelines with a sense of urgency and follow through. Computer skills. Minimum one (1) + years of restaurant experience, required. Benefits Cash tips at the end of each day, including credit card tips (hourly wage + average $3-$4 additional per hour). Employee Meal Flexible scheduling Fun co-workers and management REQUIREMENTS
Role Overview Chili's Managers are wired for hospitality! We're in the people business. So, we know how to make someone feel special, and our most successful Managers are passionate about connecting with Team Members and Guests. Our win-together atmosphere rewards teamwork, and a willingness to go above and beyond is always recognized and celebrated. For decades, Chili's has been known for our culture of fun. Simply put - we take our jobs seriously but not ourselves. Our Managers are hungry for top business results but also know how to have fun along the way. From leading the team through a high-energy shift to exceeding Guest expectations on every occasion to ensuring we meet our financial responsibilities, Managers are the critical link to making it all happen. Responsibilities Lead and direct the work of the Management team including scheduling, assigning responsibilities and setting expectations Manage performance of the Management team, including performance evaluations, coaching and accountability Plan and implement weekly, monthly and yearly financial budgets Oversee all operations to ensure a great Guest experience Role model and hold Team Members accountable to operational and quality standards Foster open communication between Team Members and Management team Influence Team Member behaviors by championing change and restaurant initiatives Drive business results by utilizing Chili's systems to effectively control costs Follow operational systems, such as our Manager Timeline and performing quality Line Checks Hire, train, retain, and develop Team Members to take on larger roles Drive Guest engagement within the four walls of the restaurant while developing relationships within the community Understand and practice safe food handling procedures Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable and Play Restaurant Builds Diversity, Equity, and Inclusion as part of our culture and celebrates Team Members' differences as they make us stronger About Us Chili's was born in Dallas, Texas in 1975. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas! With a legacy deeply rooted in service, hospitality, and giving back, we are committed to delivering the best experience to every Guest, every day. About You Dependable team player Prefers to work in a fast-paced environment Great multitasking skills
Apr 24, 2024
Full time
Role Overview Chili's Managers are wired for hospitality! We're in the people business. So, we know how to make someone feel special, and our most successful Managers are passionate about connecting with Team Members and Guests. Our win-together atmosphere rewards teamwork, and a willingness to go above and beyond is always recognized and celebrated. For decades, Chili's has been known for our culture of fun. Simply put - we take our jobs seriously but not ourselves. Our Managers are hungry for top business results but also know how to have fun along the way. From leading the team through a high-energy shift to exceeding Guest expectations on every occasion to ensuring we meet our financial responsibilities, Managers are the critical link to making it all happen. Responsibilities Lead and direct the work of the Management team including scheduling, assigning responsibilities and setting expectations Manage performance of the Management team, including performance evaluations, coaching and accountability Plan and implement weekly, monthly and yearly financial budgets Oversee all operations to ensure a great Guest experience Role model and hold Team Members accountable to operational and quality standards Foster open communication between Team Members and Management team Influence Team Member behaviors by championing change and restaurant initiatives Drive business results by utilizing Chili's systems to effectively control costs Follow operational systems, such as our Manager Timeline and performing quality Line Checks Hire, train, retain, and develop Team Members to take on larger roles Drive Guest engagement within the four walls of the restaurant while developing relationships within the community Understand and practice safe food handling procedures Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable and Play Restaurant Builds Diversity, Equity, and Inclusion as part of our culture and celebrates Team Members' differences as they make us stronger About Us Chili's was born in Dallas, Texas in 1975. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas! With a legacy deeply rooted in service, hospitality, and giving back, we are committed to delivering the best experience to every Guest, every day. About You Dependable team player Prefers to work in a fast-paced environment Great multitasking skills
Role Overview Chili's Managers are wired for hospitality! We're in the people business. So, we know how to make someone feel special, and our most successful Managers are passionate about connecting with Team Members and Guests. Our win-together atmosphere rewards teamwork, and a willingness to go above and beyond is always recognized and celebrated. For decades, Chili's has been known for our culture of fun. Simply put - we take our jobs seriously but not ourselves. Our Managers are hungry for top business results but also know how to have fun along the way. From leading the team through a high-energy shift to exceeding Guest expectations on every occasion to ensuring we meet our financial responsibilities, Managers are the critical link to making it all happen. Responsibilities Lead and direct the work of the Management team including scheduling, assigning responsibilities and setting expectations Manage performance of the Management team, including performance evaluations, coaching and accountability Plan and implement weekly, monthly and yearly financial budgets Oversee all operations to ensure a great Guest experience Role model and hold Team Members accountable to operational and quality standards Foster open communication between Team Members and Management team Influence Team Member behaviors by championing change and restaurant initiatives Drive business results by utilizing Chili's systems to effectively control costs Follow operational systems, such as our Manager Timeline and performing quality Line Checks Hire, train, retain, and develop Team Members to take on larger roles Drive Guest engagement within the four walls of the restaurant while developing relationships within the community Understand and practice safe food handling procedures Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable and Play Restaurant Builds Diversity, Equity, and Inclusion as part of our culture and celebrates Team Members' differences as they make us stronger About Us Chili's was born in Dallas, Texas in 1975. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas! With a legacy deeply rooted in service, hospitality, and giving back, we are committed to delivering the best experience to every Guest, every day. About You Dependable team player Prefers to work in a fast-paced environment Great multitasking skills
Apr 24, 2024
Full time
Role Overview Chili's Managers are wired for hospitality! We're in the people business. So, we know how to make someone feel special, and our most successful Managers are passionate about connecting with Team Members and Guests. Our win-together atmosphere rewards teamwork, and a willingness to go above and beyond is always recognized and celebrated. For decades, Chili's has been known for our culture of fun. Simply put - we take our jobs seriously but not ourselves. Our Managers are hungry for top business results but also know how to have fun along the way. From leading the team through a high-energy shift to exceeding Guest expectations on every occasion to ensuring we meet our financial responsibilities, Managers are the critical link to making it all happen. Responsibilities Lead and direct the work of the Management team including scheduling, assigning responsibilities and setting expectations Manage performance of the Management team, including performance evaluations, coaching and accountability Plan and implement weekly, monthly and yearly financial budgets Oversee all operations to ensure a great Guest experience Role model and hold Team Members accountable to operational and quality standards Foster open communication between Team Members and Management team Influence Team Member behaviors by championing change and restaurant initiatives Drive business results by utilizing Chili's systems to effectively control costs Follow operational systems, such as our Manager Timeline and performing quality Line Checks Hire, train, retain, and develop Team Members to take on larger roles Drive Guest engagement within the four walls of the restaurant while developing relationships within the community Understand and practice safe food handling procedures Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable and Play Restaurant Builds Diversity, Equity, and Inclusion as part of our culture and celebrates Team Members' differences as they make us stronger About Us Chili's was born in Dallas, Texas in 1975. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas! With a legacy deeply rooted in service, hospitality, and giving back, we are committed to delivering the best experience to every Guest, every day. About You Dependable team player Prefers to work in a fast-paced environment Great multitasking skills
Role Overview Chili's Managers are wired for hospitality! We're in the people business. So, we know how to make someone feel special, and our most successful Managers are passionate about connecting with Team Members and Guests. Our win-together atmosphere rewards teamwork, and a willingness to go above and beyond is always recognized and celebrated. For decades, Chili's has been known for our culture of fun. Simply put - we take our jobs seriously but not ourselves. Our Managers are hungry for top business results but also know how to have fun along the way. From leading the team through a high-energy shift to exceeding Guest expectations on every occasion to ensuring we meet our financial responsibilities, Managers are the critical link to making it all happen. Responsibilities Lead and direct the work of the Management team including scheduling, assigning responsibilities and setting expectations Manage performance of the Management team, including performance evaluations, coaching and accountability Plan and implement weekly, monthly and yearly financial budgets Oversee all operations to ensure a great Guest experience Role model and hold Team Members accountable to operational and quality standards Foster open communication between Team Members and Management team Influence Team Member behaviors by championing change and restaurant initiatives Drive business results by utilizing Chili's systems to effectively control costs Follow operational systems, such as our Manager Timeline and performing quality Line Checks Hire, train, retain, and develop Team Members to take on larger roles Drive Guest engagement within the four walls of the restaurant while developing relationships within the community Understand and practice safe food handling procedures Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable and Play Restaurant Builds Diversity, Equity, and Inclusion as part of our culture and celebrates Team Members' differences as they make us stronger About Us Chili's was born in Dallas, Texas in 1975. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas! With a legacy deeply rooted in service, hospitality, and giving back, we are committed to delivering the best experience to every Guest, every day. About You Dependable team player Prefers to work in a fast-paced environment Great multitasking skills
Apr 24, 2024
Full time
Role Overview Chili's Managers are wired for hospitality! We're in the people business. So, we know how to make someone feel special, and our most successful Managers are passionate about connecting with Team Members and Guests. Our win-together atmosphere rewards teamwork, and a willingness to go above and beyond is always recognized and celebrated. For decades, Chili's has been known for our culture of fun. Simply put - we take our jobs seriously but not ourselves. Our Managers are hungry for top business results but also know how to have fun along the way. From leading the team through a high-energy shift to exceeding Guest expectations on every occasion to ensuring we meet our financial responsibilities, Managers are the critical link to making it all happen. Responsibilities Lead and direct the work of the Management team including scheduling, assigning responsibilities and setting expectations Manage performance of the Management team, including performance evaluations, coaching and accountability Plan and implement weekly, monthly and yearly financial budgets Oversee all operations to ensure a great Guest experience Role model and hold Team Members accountable to operational and quality standards Foster open communication between Team Members and Management team Influence Team Member behaviors by championing change and restaurant initiatives Drive business results by utilizing Chili's systems to effectively control costs Follow operational systems, such as our Manager Timeline and performing quality Line Checks Hire, train, retain, and develop Team Members to take on larger roles Drive Guest engagement within the four walls of the restaurant while developing relationships within the community Understand and practice safe food handling procedures Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable and Play Restaurant Builds Diversity, Equity, and Inclusion as part of our culture and celebrates Team Members' differences as they make us stronger About Us Chili's was born in Dallas, Texas in 1975. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas! With a legacy deeply rooted in service, hospitality, and giving back, we are committed to delivering the best experience to every Guest, every day. About You Dependable team player Prefers to work in a fast-paced environment Great multitasking skills
Role Overview Chili's Managers are wired for hospitality! We're in the people business. So, we know how to make someone feel special, and our most successful Managers are passionate about connecting with Team Members and Guests. Our win-together atmosphere rewards teamwork, and a willingness to go above and beyond is always recognized and celebrated. For decades, Chili's has been known for our culture of fun. Simply put - we take our jobs seriously but not ourselves. Our Managers are hungry for top business results but also know how to have fun along the way. From leading the team through a high-energy shift to exceeding Guest expectations on every occasion to ensuring we meet our financial responsibilities, Managers are the critical link to making it all happen. Responsibilities Lead and direct the work of the Management team including scheduling, assigning responsibilities and setting expectations Manage performance of the Management team, including performance evaluations, coaching and accountability Plan and implement weekly, monthly and yearly financial budgets Oversee all operations to ensure a great Guest experience Role model and hold Team Members accountable to operational and quality standards Foster open communication between Team Members and Management team Influence Team Member behaviors by championing change and restaurant initiatives Drive business results by utilizing Chili's systems to effectively control costs Follow operational systems, such as our Manager Timeline and performing quality Line Checks Hire, train, retain, and develop Team Members to take on larger roles Drive Guest engagement within the four walls of the restaurant while developing relationships within the community Understand and practice safe food handling procedures Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable and Play Restaurant Builds Diversity, Equity, and Inclusion as part of our culture and celebrates Team Members' differences as they make us stronger About Us Chili's was born in Dallas, Texas in 1975. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas! With a legacy deeply rooted in service, hospitality, and giving back, we are committed to delivering the best experience to every Guest, every day. About You Dependable team player Prefers to work in a fast-paced environment Great multitasking skills
Apr 24, 2024
Full time
Role Overview Chili's Managers are wired for hospitality! We're in the people business. So, we know how to make someone feel special, and our most successful Managers are passionate about connecting with Team Members and Guests. Our win-together atmosphere rewards teamwork, and a willingness to go above and beyond is always recognized and celebrated. For decades, Chili's has been known for our culture of fun. Simply put - we take our jobs seriously but not ourselves. Our Managers are hungry for top business results but also know how to have fun along the way. From leading the team through a high-energy shift to exceeding Guest expectations on every occasion to ensuring we meet our financial responsibilities, Managers are the critical link to making it all happen. Responsibilities Lead and direct the work of the Management team including scheduling, assigning responsibilities and setting expectations Manage performance of the Management team, including performance evaluations, coaching and accountability Plan and implement weekly, monthly and yearly financial budgets Oversee all operations to ensure a great Guest experience Role model and hold Team Members accountable to operational and quality standards Foster open communication between Team Members and Management team Influence Team Member behaviors by championing change and restaurant initiatives Drive business results by utilizing Chili's systems to effectively control costs Follow operational systems, such as our Manager Timeline and performing quality Line Checks Hire, train, retain, and develop Team Members to take on larger roles Drive Guest engagement within the four walls of the restaurant while developing relationships within the community Understand and practice safe food handling procedures Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable and Play Restaurant Builds Diversity, Equity, and Inclusion as part of our culture and celebrates Team Members' differences as they make us stronger About Us Chili's was born in Dallas, Texas in 1975. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas! With a legacy deeply rooted in service, hospitality, and giving back, we are committed to delivering the best experience to every Guest, every day. About You Dependable team player Prefers to work in a fast-paced environment Great multitasking skills
Der Dutchman Restaurant Plain City - Dutchman Hospitality Group
Plain City, Ohio
Der Dutchman Restaurant Plain City , is a great place to start or develop your career in hospitality to learn skills you'll use for the rest of your life. If you enjoy sharing hospitality with others, we want you on our team! Our team members enjoy: Free buffet/salad bar lunches DHG Discounts - merchandise/lodging/shows for staff Most sundays off Annual vacation bonus Wooden Nickels On-the-job training Flexible schedules Scholarship program Free access to SmartDollar What you'll be doing Manage all aspects of the kitchen Provide direction to your team Use established recipes and procedures to prepare items Follow correct food handling practices Use kitchen equipment as intended Skills you'll bring along Previous kitchen manager experience preferred SafeServ certification preferred Previous customer service experience Communication skills Able to make decisions Organizational skills Lift and/or move 10 to 30 lbs. Job Type No Sunday hours Full-time position Work rotating schedules including some evenings, weekends and holidays On-the-job training provided Benefits Medical insurance and HSA 401(k) plan with match Wellness Program Dental, Vision, Accident, Life, Critical Illness, Term Life Insurance available
Apr 24, 2024
Full time
Der Dutchman Restaurant Plain City , is a great place to start or develop your career in hospitality to learn skills you'll use for the rest of your life. If you enjoy sharing hospitality with others, we want you on our team! Our team members enjoy: Free buffet/salad bar lunches DHG Discounts - merchandise/lodging/shows for staff Most sundays off Annual vacation bonus Wooden Nickels On-the-job training Flexible schedules Scholarship program Free access to SmartDollar What you'll be doing Manage all aspects of the kitchen Provide direction to your team Use established recipes and procedures to prepare items Follow correct food handling practices Use kitchen equipment as intended Skills you'll bring along Previous kitchen manager experience preferred SafeServ certification preferred Previous customer service experience Communication skills Able to make decisions Organizational skills Lift and/or move 10 to 30 lbs. Job Type No Sunday hours Full-time position Work rotating schedules including some evenings, weekends and holidays On-the-job training provided Benefits Medical insurance and HSA 401(k) plan with match Wellness Program Dental, Vision, Accident, Life, Critical Illness, Term Life Insurance available
Der Dutchman Restaurant Plain City - Dutchman Hospitality Group
Plain City, Ohio
Der Dutchman Restaurant Plain City , is a great place to start or develop your career in hospitality to learn skills you'll use for the rest of your life. If you enjoy sharing hospitality with others, we want you on our team! Our team members enjoy: Free buffet/salad bar lunches DHG Discounts - merchandise/lodging/shows for staff Most sundays off Annual vacation bonus Wooden Nickels On-the-job training Flexible schedules Scholarship program Free access to SmartDollar What you'll be doing Manage all aspects of the kitchen Provide direction to your team Use established recipes and procedures to prepare items Follow correct food handling practices Use kitchen equipment as intended Skills you'll bring along Previous kitchen manager experience preferred SafeServ certification preferred Previous customer service experience Communication skills Able to make decisions Organizational skills Lift and/or move 10 to 30 lbs. Job Type No Sunday hours Full-time position Work rotating schedules including some evenings, weekends and holidays On-the-job training provided Benefits Medical insurance and HSA 401(k) plan with match Wellness Program Dental, Vision, Accident, Life, Critical Illness, Term Life Insurance available
Apr 23, 2024
Full time
Der Dutchman Restaurant Plain City , is a great place to start or develop your career in hospitality to learn skills you'll use for the rest of your life. If you enjoy sharing hospitality with others, we want you on our team! Our team members enjoy: Free buffet/salad bar lunches DHG Discounts - merchandise/lodging/shows for staff Most sundays off Annual vacation bonus Wooden Nickels On-the-job training Flexible schedules Scholarship program Free access to SmartDollar What you'll be doing Manage all aspects of the kitchen Provide direction to your team Use established recipes and procedures to prepare items Follow correct food handling practices Use kitchen equipment as intended Skills you'll bring along Previous kitchen manager experience preferred SafeServ certification preferred Previous customer service experience Communication skills Able to make decisions Organizational skills Lift and/or move 10 to 30 lbs. Job Type No Sunday hours Full-time position Work rotating schedules including some evenings, weekends and holidays On-the-job training provided Benefits Medical insurance and HSA 401(k) plan with match Wellness Program Dental, Vision, Accident, Life, Critical Illness, Term Life Insurance available