JOB DUTIES AND RESPONSIBILITIESThe following statements are intended as general examples of the duties of this position and are not all-inclusive for specific positions. Other reasonable duties may be assigned.1. Ensure at all times operating principles are being adhered to:a. Clean - Keep all areas clean and pristine.b. Safe - Follow all safety policies and procedures.c. Friendly - Get to know our guests and build genuine relationships with them.d. Fun - Have fun Be interactive with all internal and external guests while maintaining professional standards.2. Use the 'WE CARE' formula to deliver the best experience to our guests:1. Welcome - We treat strangers like friends and friends like family.2. Excited - We are enthusiastic and eager. We perform at a level that exceeds guest expectations.3. Comfortable - We provide a safe, relaxing and inviting environment.4. Appreciated - We recognize the full value of our guests.5. Respected - We see and value the uniqueness in each guest and approach each guests needs with dignity and integrity.6. Entertained - We strive to deliver a valuable, enjoyable and delightful experience.3. Adhere to department service standards of all hotel areas.4. Interact with all guests and employees to positively affect interactions with guests and employees, and demonstrate resiliency to deal with difficult situations in all types of business conditions. Work effectively and courteously with fellow employees.5. Responsible for the daily supervision and performance of the Hotel Front Office, Coat Check, Gift Shop, PBX, and Transportation on a shift basis to ensure exemplary guest satisfaction.6. Maintains awareness of how each employee interacts with internal and external guests. Coaches, counsels and mentors as needed to develop staff while providing exemplary guest service.7. Performs and reviews on-the-job training for all employees within Hotel Front Office, Coat Check, Gift Shop, and Transportation areas to ensure staff receives adequate guidance, resources, and information for adequate job performance through departmental training.8. Must have a working knowledge of all areas of the Hotel Front Office, Coat Check, Gift Shop, and Transportation and each position in order to cover any shift.9. Assists management in interviews, hiring, evaluations, and coaching and counseling to develop employees and build a cohesive team that will provide superior service to the guest.10. Completes and maintains inventories of Hotel Front Office, Coat Check, Gift Shop, Housekeeping and Transportation supplies as directed by manager, maintaining an established par level to ensure the department has all supplies needed.11. Completes all company-required training within designated time frames.12. Performs other duties as assigned.PHYSICAL/MENTAL DEMANDS AND WORK ENVIRONMENTThe physical/mental demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.Physical Demands: â Ability to move effectively and efficiently around all areas to effectively monitor and support employees.Mental Demands: â Able to perform assigned duties under frequent time pressures in an interruptive environment. â Able to read, write, and understand complex instructions and communicate them to employees in a way that can be easily interpreted. â Availability to work 24 hours a day, 7 days a week, varied work schedules and holidays. â Multi task. â Use all equipment associated with the position, including, but not limited to, Hotel LMS System, CMS, Rainmaker, Micros, Lodgenet, Onity, and Valet systems. â Review and comprehend hotel reports, and other necessary documentation. â Communicate effectively with guests and all levels of employees, including responding to guest comments and complaints.Work Environment: Ability to work in a brightly lit, smoke filled casino environment with above average noise levels.MINIMUM QUALIFICATIONSEducation: None RequiredTraining/Experience: â 1-2 Years in hospitality or casinoJob Knowledge: â Sound working knowledge of the hotel industry and understanding of how the hotel is a strong support system for the casino. â Demonstrated knowledge of policies and procedures of hotel areas, as well as knowledge of the hotel housekeeping areas.Other: â Must be able to obtain and maintain valid gaming license. â Must be able to receive and maintain all required certification. â Must complete all required company training. â Must have a valid Chauffer's license.
Apr 14, 2024
Full time
JOB DUTIES AND RESPONSIBILITIESThe following statements are intended as general examples of the duties of this position and are not all-inclusive for specific positions. Other reasonable duties may be assigned.1. Ensure at all times operating principles are being adhered to:a. Clean - Keep all areas clean and pristine.b. Safe - Follow all safety policies and procedures.c. Friendly - Get to know our guests and build genuine relationships with them.d. Fun - Have fun Be interactive with all internal and external guests while maintaining professional standards.2. Use the 'WE CARE' formula to deliver the best experience to our guests:1. Welcome - We treat strangers like friends and friends like family.2. Excited - We are enthusiastic and eager. We perform at a level that exceeds guest expectations.3. Comfortable - We provide a safe, relaxing and inviting environment.4. Appreciated - We recognize the full value of our guests.5. Respected - We see and value the uniqueness in each guest and approach each guests needs with dignity and integrity.6. Entertained - We strive to deliver a valuable, enjoyable and delightful experience.3. Adhere to department service standards of all hotel areas.4. Interact with all guests and employees to positively affect interactions with guests and employees, and demonstrate resiliency to deal with difficult situations in all types of business conditions. Work effectively and courteously with fellow employees.5. Responsible for the daily supervision and performance of the Hotel Front Office, Coat Check, Gift Shop, PBX, and Transportation on a shift basis to ensure exemplary guest satisfaction.6. Maintains awareness of how each employee interacts with internal and external guests. Coaches, counsels and mentors as needed to develop staff while providing exemplary guest service.7. Performs and reviews on-the-job training for all employees within Hotel Front Office, Coat Check, Gift Shop, and Transportation areas to ensure staff receives adequate guidance, resources, and information for adequate job performance through departmental training.8. Must have a working knowledge of all areas of the Hotel Front Office, Coat Check, Gift Shop, and Transportation and each position in order to cover any shift.9. Assists management in interviews, hiring, evaluations, and coaching and counseling to develop employees and build a cohesive team that will provide superior service to the guest.10. Completes and maintains inventories of Hotel Front Office, Coat Check, Gift Shop, Housekeeping and Transportation supplies as directed by manager, maintaining an established par level to ensure the department has all supplies needed.11. Completes all company-required training within designated time frames.12. Performs other duties as assigned.PHYSICAL/MENTAL DEMANDS AND WORK ENVIRONMENTThe physical/mental demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.Physical Demands: â Ability to move effectively and efficiently around all areas to effectively monitor and support employees.Mental Demands: â Able to perform assigned duties under frequent time pressures in an interruptive environment. â Able to read, write, and understand complex instructions and communicate them to employees in a way that can be easily interpreted. â Availability to work 24 hours a day, 7 days a week, varied work schedules and holidays. â Multi task. â Use all equipment associated with the position, including, but not limited to, Hotel LMS System, CMS, Rainmaker, Micros, Lodgenet, Onity, and Valet systems. â Review and comprehend hotel reports, and other necessary documentation. â Communicate effectively with guests and all levels of employees, including responding to guest comments and complaints.Work Environment: Ability to work in a brightly lit, smoke filled casino environment with above average noise levels.MINIMUM QUALIFICATIONSEducation: None RequiredTraining/Experience: â 1-2 Years in hospitality or casinoJob Knowledge: â Sound working knowledge of the hotel industry and understanding of how the hotel is a strong support system for the casino. â Demonstrated knowledge of policies and procedures of hotel areas, as well as knowledge of the hotel housekeeping areas.Other: â Must be able to obtain and maintain valid gaming license. â Must be able to receive and maintain all required certification. â Must complete all required company training. â Must have a valid Chauffer's license.
JOBSUMMARY:As a member of the Casino Marketing team, the role of the VIP Host is to manage all aspects of a customer journey while on property, simultaneously coordinating with account development team members on pre- and post-trip planning. The VIP Host will constantly strive to delight our guests; exceeding their expectations through gracious, enthusiastic, and personalized service. Candidates should have sharply honed interpersonal skills; inspire confidence and exude authenticity with regard to both guest and team interactions.The ideal candidate for this position will possess inherent customer service skills, a passion for customer care, and a commitment to proactive service and recovery as necessary. Members of the VIP Hospitality team will work to resolve customer issues using a rich set of tools which include real time customer data and alert systems. Members of this team will operate in a highly collaborative way and will deliver on Harrah's service promise, while be held accountable for all service opportunities that may arise ESSENTIALJOB FUNCTIONS: Greets guests in the casino and participates in social events and special promotions Uses sound judgment and makes decisions in accordance with established comp and expense guidelines Fully empowered with comp authority Maintains close ties with customers to engender loyalty Anticipates, responds to and consistently meets or exceeds the needs of guests including, but not limited to, transportation and accommodation arrangements Seamless coordination with Account Development team, New Business Team and employees throughout property (e.g. Credit, Gaming, Hotel, Food & Beverage, Transportation) to create successful delivery of pre-trip itinerary Finds new customers based on criteria established by property leadership Ability to effectively manage time and perform multiple tasks simultaneously. Standing/walking on the casino floor interacting with guest 80% of the shift. ADDITIONAL JOB DUTIES: Handles difficult guests and situations in a calm, professional and prudent manner Proactively identifies and resolves service failures; taking immediate action to resolve service gaps and cement player loyalty and intent to return by using comp authority or making exceptions Fully complies with all applicable rules, regulations, laws and policies, and conducts themselves with highest levels of integrity and honesty Identifies ways to increase efficiencies and to improve products or services Clearly communicates programs/services to necessary people, seeks their support and keeps them informed of changes that may impact the business Keeps track of existing products/services and/or progress on new initiatives Must be knowledgeable of all happenings on property and in market Stays up to date with the latest developments in both the local market and industry Complies with and upholds company expectations including Code of Commitment, policies, procedures, industry regulations, department goals and business strategy Gives consistent, polite, timely, and accurate information and service to all guests; taking the initiative to find the answer when unsureEDUCATION and/or EXPERIENCE: High school diploma or GED required Three to five years of experience in casino/hotel, customer service, host or other account manager preferred QUALIFICATIONS: The requirements listed are representative of the knowledge, skill and/or ability required to fulfill the obligations of this position. Ability to think independently in making decisions to maximize customer service experience and program profitability. Must be proficient with customer Point-of-Service systems. Excellent interpersonal, communication, problem solving and analytical skills required. Must have a systematic and process oriented mindset to ensure seamless end-to-end customer experiences. Strong attention to detail with both trip logistics and customers. Must have excellent customer service skills. Must present well-groomed professional appearance. Must be able to listen and respond to visual and aural cues, multilingual preferred. Must have excellent oral and written communication skills Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to maneuver to all areas of the casino. Physically able to stand/walk long periods of time. Must be alert and observant of your surroundings. Must be able to lift and carry up to 20 lbs. Must be able to bend, reach, kneel, twist and grip items. Must be able to work with and tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and areas with second hand smoke Must be able to work at a fast pace, efficiently. Must be able to respond to visual, olfactory and aural cues. Must be able to operate in mentally and physically stressful situations Must be able to work a flexible schedule including weekends, evenings and holidays DISCLAIMER:Preference is given to Ak-Chin community members and members of other recognized Arizona tribes.This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Apr 14, 2024
Full time
JOBSUMMARY:As a member of the Casino Marketing team, the role of the VIP Host is to manage all aspects of a customer journey while on property, simultaneously coordinating with account development team members on pre- and post-trip planning. The VIP Host will constantly strive to delight our guests; exceeding their expectations through gracious, enthusiastic, and personalized service. Candidates should have sharply honed interpersonal skills; inspire confidence and exude authenticity with regard to both guest and team interactions.The ideal candidate for this position will possess inherent customer service skills, a passion for customer care, and a commitment to proactive service and recovery as necessary. Members of the VIP Hospitality team will work to resolve customer issues using a rich set of tools which include real time customer data and alert systems. Members of this team will operate in a highly collaborative way and will deliver on Harrah's service promise, while be held accountable for all service opportunities that may arise ESSENTIALJOB FUNCTIONS: Greets guests in the casino and participates in social events and special promotions Uses sound judgment and makes decisions in accordance with established comp and expense guidelines Fully empowered with comp authority Maintains close ties with customers to engender loyalty Anticipates, responds to and consistently meets or exceeds the needs of guests including, but not limited to, transportation and accommodation arrangements Seamless coordination with Account Development team, New Business Team and employees throughout property (e.g. Credit, Gaming, Hotel, Food & Beverage, Transportation) to create successful delivery of pre-trip itinerary Finds new customers based on criteria established by property leadership Ability to effectively manage time and perform multiple tasks simultaneously. Standing/walking on the casino floor interacting with guest 80% of the shift. ADDITIONAL JOB DUTIES: Handles difficult guests and situations in a calm, professional and prudent manner Proactively identifies and resolves service failures; taking immediate action to resolve service gaps and cement player loyalty and intent to return by using comp authority or making exceptions Fully complies with all applicable rules, regulations, laws and policies, and conducts themselves with highest levels of integrity and honesty Identifies ways to increase efficiencies and to improve products or services Clearly communicates programs/services to necessary people, seeks their support and keeps them informed of changes that may impact the business Keeps track of existing products/services and/or progress on new initiatives Must be knowledgeable of all happenings on property and in market Stays up to date with the latest developments in both the local market and industry Complies with and upholds company expectations including Code of Commitment, policies, procedures, industry regulations, department goals and business strategy Gives consistent, polite, timely, and accurate information and service to all guests; taking the initiative to find the answer when unsureEDUCATION and/or EXPERIENCE: High school diploma or GED required Three to five years of experience in casino/hotel, customer service, host or other account manager preferred QUALIFICATIONS: The requirements listed are representative of the knowledge, skill and/or ability required to fulfill the obligations of this position. Ability to think independently in making decisions to maximize customer service experience and program profitability. Must be proficient with customer Point-of-Service systems. Excellent interpersonal, communication, problem solving and analytical skills required. Must have a systematic and process oriented mindset to ensure seamless end-to-end customer experiences. Strong attention to detail with both trip logistics and customers. Must have excellent customer service skills. Must present well-groomed professional appearance. Must be able to listen and respond to visual and aural cues, multilingual preferred. Must have excellent oral and written communication skills Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to maneuver to all areas of the casino. Physically able to stand/walk long periods of time. Must be alert and observant of your surroundings. Must be able to lift and carry up to 20 lbs. Must be able to bend, reach, kneel, twist and grip items. Must be able to work with and tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and areas with second hand smoke Must be able to work at a fast pace, efficiently. Must be able to respond to visual, olfactory and aural cues. Must be able to operate in mentally and physically stressful situations Must be able to work a flexible schedule including weekends, evenings and holidays DISCLAIMER:Preference is given to Ak-Chin community members and members of other recognized Arizona tribes.This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Chartwells K12 Position Title: RESIDENT DISTRICT MANAGER - K12 FOOD SERVICE - ST. LOUIS, MO Chartwells K12's goal is to make sure students leave the cafeteria happier and healthier than they came in, by serving food kids love to eat and creating custom dining programs. With more than 16,000 associates in 4,300 schools, ranging from large public institutions to small charter and private schools, Chartwells K12 is built on decades of food, education and operational experience driven by top culinary, nutrition, wellness, and sustainability talent. For more information, visit . Job Summary Working as a Resident District Manager (RDM), you will manage a large multi-unit dining account for a K-12 public school system. You will serve as our point of contact for the client as well as lead the team within the account and manage the overall operation. You will provide planning and direction within your account to achieve operational and financial goals in a dynamic environment. You will also maintain strong client relationships and work to fulfill our mission to feed kids. This position is aligned with a Potential New Business opportunity. Key Responsibilities: Leads, manages, and inspires a diverse team at a large account, with the goal of providing top-notch service to the client, students, and community Drives and develops self and team at the account towards building strong relationships with the client(s) and achievement of key performance indicators (profitability, safety, employee engagement, etc.) May serve on district leadership team, and participates in ongoing conversations with peers to share standard processes, mitigate risks, champion diversity, and build community Ensures decisions are weighed for risk/reward and short/long term implications while gathering input from the team and partners Fosters a culture of transparency, understanding, education, safety, and accountability at the account Serves as the representative/brand ambassador of the Chartwells team within the district and community; attends key client and community events Ensures client needs are met or exceeded, we retain the account, find cross-sell opportunities, and assist in rebid process as directed Supports functional areas of operation, including but not limited to safety, marketing, nutrition and culinary Ensures adherence to local, state, federal and company policies, and conducts unit audits to ensure conformance for key areas (e.g. food storage, sanitation) Maintains compliance with USDA regulations and guidance for all applicable meal and retail programs, along with completing all required reporting on time Champions development within the account; conducts performance evaluations, along with succession planning for the account; has full understanding of all roles within operation Owns the financial results for the account, and works with leadership to ensure accuracy for reporting, forecasting, and budgeting processes Ensures consistent and fair administration of al policies and procedures Required Qualifications: Educational minimum and work experience per USDA Professional Standards for the account(s) Required Qualifications: Bachelor's degree in either Food Service, Hospitality, Nutrition, or a Business related field is required Minimum of three (3) years in management of a K-12 National School Lunch Program is required Is well-versed in all aspects of foodservice management with a proven track record of success Has proven track record of leading a business and a team, strong customer service, and good business and financial skills Demonstrates strong initiative, critical thinking, ownership, communications (listening, written, and verbal), multi-tasking, prioritization, and organization skills Champions the inclusion approach, and is proactive, positive, professional, and resilient Excellent computer skills and proficiency with Microsoft Office suite and POS software Occasional travel required in this position Apply to Chartwells Schools today! Chartwells Schools is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Chartwells K-12 maintains a drug-free workplace. Applications are accepted on an ongoing basis. Associates at Chartwells K-12 are offered many fantastic benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Paid Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs)
Apr 18, 2024
Full time
Chartwells K12 Position Title: RESIDENT DISTRICT MANAGER - K12 FOOD SERVICE - ST. LOUIS, MO Chartwells K12's goal is to make sure students leave the cafeteria happier and healthier than they came in, by serving food kids love to eat and creating custom dining programs. With more than 16,000 associates in 4,300 schools, ranging from large public institutions to small charter and private schools, Chartwells K12 is built on decades of food, education and operational experience driven by top culinary, nutrition, wellness, and sustainability talent. For more information, visit . Job Summary Working as a Resident District Manager (RDM), you will manage a large multi-unit dining account for a K-12 public school system. You will serve as our point of contact for the client as well as lead the team within the account and manage the overall operation. You will provide planning and direction within your account to achieve operational and financial goals in a dynamic environment. You will also maintain strong client relationships and work to fulfill our mission to feed kids. This position is aligned with a Potential New Business opportunity. Key Responsibilities: Leads, manages, and inspires a diverse team at a large account, with the goal of providing top-notch service to the client, students, and community Drives and develops self and team at the account towards building strong relationships with the client(s) and achievement of key performance indicators (profitability, safety, employee engagement, etc.) May serve on district leadership team, and participates in ongoing conversations with peers to share standard processes, mitigate risks, champion diversity, and build community Ensures decisions are weighed for risk/reward and short/long term implications while gathering input from the team and partners Fosters a culture of transparency, understanding, education, safety, and accountability at the account Serves as the representative/brand ambassador of the Chartwells team within the district and community; attends key client and community events Ensures client needs are met or exceeded, we retain the account, find cross-sell opportunities, and assist in rebid process as directed Supports functional areas of operation, including but not limited to safety, marketing, nutrition and culinary Ensures adherence to local, state, federal and company policies, and conducts unit audits to ensure conformance for key areas (e.g. food storage, sanitation) Maintains compliance with USDA regulations and guidance for all applicable meal and retail programs, along with completing all required reporting on time Champions development within the account; conducts performance evaluations, along with succession planning for the account; has full understanding of all roles within operation Owns the financial results for the account, and works with leadership to ensure accuracy for reporting, forecasting, and budgeting processes Ensures consistent and fair administration of al policies and procedures Required Qualifications: Educational minimum and work experience per USDA Professional Standards for the account(s) Required Qualifications: Bachelor's degree in either Food Service, Hospitality, Nutrition, or a Business related field is required Minimum of three (3) years in management of a K-12 National School Lunch Program is required Is well-versed in all aspects of foodservice management with a proven track record of success Has proven track record of leading a business and a team, strong customer service, and good business and financial skills Demonstrates strong initiative, critical thinking, ownership, communications (listening, written, and verbal), multi-tasking, prioritization, and organization skills Champions the inclusion approach, and is proactive, positive, professional, and resilient Excellent computer skills and proficiency with Microsoft Office suite and POS software Occasional travel required in this position Apply to Chartwells Schools today! Chartwells Schools is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Chartwells K-12 maintains a drug-free workplace. Applications are accepted on an ongoing basis. Associates at Chartwells K-12 are offered many fantastic benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Paid Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs)
Description: The Alotian Club is always seeking to add skilled, passionate individuals to our team of professionals. This position would begin as early as March 11, 2024. Please specify your availability in the comments / notes below. Candidates must have a Guests First attitude, be strong orators and have a highly professional appearance and demeanor. Candidates that will be successful take a sense of pride in a job well done. They come prepared for the day with a positive attitude and all hands on deck mentality. Strong candidates are willing to assist in any way to ensure the highest quality member experience. They are good communicators, team players, are personable and motivated individuals with the ability to multi-task and work well in both slow and fast-paced environments. This position is similar to a server / waiter / waitress position with a broad scope of services. About The Alotian Club The Alotian Club is an ultra-private, luxury golf club located in Roland, Arkansas. Founded by Warren Stephens, son of former Masters Chairman Jackson Stephens, it is the first (and still only) golf course in Arkansas ever to make America's 100 Greatest, and has been ranked since 2011. One of the nation's top golf course architects, Tom Fazio, designed the 18 hole course and the club has Arkansas's only full-time caddy program. The Alotian Club prides itself on creating a positive, team-driven culture and a safe, enjoyable work environment. Essential Duties & Responsibilities Must have a strong understanding of service and hospitality concepts, and the poise required for elevated service Possess complete knowledge of the dinner menu and be able to answer any menu questions from members/guests (i.e. allergens, dietary restrictions, preparation methods, etc.) Possess complete knowledge of the beverages & liquors available and craft high quality, finely presented cocktails Expertly and elegantly conduct a menu walkthrough for each table as a part of the fine dining experience Ability to carry plates to and from all dining areas including outdoors and up/down stairs Must obtain knowledge of members names and preferences Required to bill member charges through the use of JONAS point of sale system Communicate any issues with food service or dining issues to the Dining Room Manager, F&B Manager(s), and/or Clubhouse Manager in a timely manner Understanding of the game of golf and how it relates to F&B responsibilities Follow Club procedures for handling and storing food products in a safe and sanitary manner Provide in-person refreshments to golfers on the course when necessary Other duties as deemed necessary by the Food & Beverage Manager(s) and/or Clubhouse Manager Preferred Skills Previous bartending experience Previous fine dining service and/or experience with synchronized service Previous club experience PM20 Requirements: Work Schedule Must be able to work a flexible schedule of primarily nights and weekends, with some holidays when needed. This is a part-time position. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Able to lift and carry a minimum of 25 lbs. with correct posture. Must be able to work continually standing and walking during a shift. Position requires flexibility in scheduling and ability to work nights/weekends/holidays as becomes necessary. Occasional off-site duties in catering may be requested. Appropriate understanding and presentation of all food and beverage products to guests and members. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is most always required to walk and work with hands and arms, lift up to 25 pounds and/or drive a golf cart. The employee is most always required to talk and/or hear. The employee is constantly required to use their vision to perform an activity such as but not limited to: restocking product and supplies, speaking to members and guests, setting up dining areas for reservations and working with other departments to complete given tasks. PIfd66-3757
Apr 18, 2024
Full time
Description: The Alotian Club is always seeking to add skilled, passionate individuals to our team of professionals. This position would begin as early as March 11, 2024. Please specify your availability in the comments / notes below. Candidates must have a Guests First attitude, be strong orators and have a highly professional appearance and demeanor. Candidates that will be successful take a sense of pride in a job well done. They come prepared for the day with a positive attitude and all hands on deck mentality. Strong candidates are willing to assist in any way to ensure the highest quality member experience. They are good communicators, team players, are personable and motivated individuals with the ability to multi-task and work well in both slow and fast-paced environments. This position is similar to a server / waiter / waitress position with a broad scope of services. About The Alotian Club The Alotian Club is an ultra-private, luxury golf club located in Roland, Arkansas. Founded by Warren Stephens, son of former Masters Chairman Jackson Stephens, it is the first (and still only) golf course in Arkansas ever to make America's 100 Greatest, and has been ranked since 2011. One of the nation's top golf course architects, Tom Fazio, designed the 18 hole course and the club has Arkansas's only full-time caddy program. The Alotian Club prides itself on creating a positive, team-driven culture and a safe, enjoyable work environment. Essential Duties & Responsibilities Must have a strong understanding of service and hospitality concepts, and the poise required for elevated service Possess complete knowledge of the dinner menu and be able to answer any menu questions from members/guests (i.e. allergens, dietary restrictions, preparation methods, etc.) Possess complete knowledge of the beverages & liquors available and craft high quality, finely presented cocktails Expertly and elegantly conduct a menu walkthrough for each table as a part of the fine dining experience Ability to carry plates to and from all dining areas including outdoors and up/down stairs Must obtain knowledge of members names and preferences Required to bill member charges through the use of JONAS point of sale system Communicate any issues with food service or dining issues to the Dining Room Manager, F&B Manager(s), and/or Clubhouse Manager in a timely manner Understanding of the game of golf and how it relates to F&B responsibilities Follow Club procedures for handling and storing food products in a safe and sanitary manner Provide in-person refreshments to golfers on the course when necessary Other duties as deemed necessary by the Food & Beverage Manager(s) and/or Clubhouse Manager Preferred Skills Previous bartending experience Previous fine dining service and/or experience with synchronized service Previous club experience PM20 Requirements: Work Schedule Must be able to work a flexible schedule of primarily nights and weekends, with some holidays when needed. This is a part-time position. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Able to lift and carry a minimum of 25 lbs. with correct posture. Must be able to work continually standing and walking during a shift. Position requires flexibility in scheduling and ability to work nights/weekends/holidays as becomes necessary. Occasional off-site duties in catering may be requested. Appropriate understanding and presentation of all food and beverage products to guests and members. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is most always required to walk and work with hands and arms, lift up to 25 pounds and/or drive a golf cart. The employee is most always required to talk and/or hear. The employee is constantly required to use their vision to perform an activity such as but not limited to: restocking product and supplies, speaking to members and guests, setting up dining areas for reservations and working with other departments to complete given tasks. PIfd66-3757
SUMMARY: Perform duties to set up and ensure readiness of the Bar or Service Well. Maintains cleanliness of the Bar or Service Well, availability of supplies and ensure the Bar or Service Well is adequately stocked. Bartender in the Pavilion or on the vessel. ESSENTIAL DUTIES AND RESPONSIBILITIES: Set up Bar or Service Well to ensure adequate supply of liquor stock. Bartender in the Pavilion or on the vessel. Maintain clean working bars in accordance with Indiana Liquor Commission, Health Department and CDC standards. Remove the trash and clean and disinfect bar counters, bar furniture, mop and sweep the bar area. Clean furniture, mirrors, ashtrays in accordance to CDC guidelines. Stock bar, mix and prepare drink orders. Wait on overflow tables. Operate the cash register to tally orders and comps. Respond to guest s requests and questions. Follow safety rules and keep work area clean and orderly. Other duties as assigned. ROP: $11 Per Hour + Tip ADDITIONAL DUTIES/JOB DIMENSIONS: Regular attendance in conformance with the standards, which may be established by Horseshoe from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to Horseshoe disciplinary action procedures up to and including termination of employment. Due to the cyclical nature of the hospitality/entertainment industry, employees may be required to work varying schedules to reflect the business needs of the property. Upon employment, all employees are required to fully comply with Horseshoe policies and procedures for the safe and efficient operation of company facilities. Employees who violate Company policies and procedures are subject to disciplinary action up to and including termination of employment QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to work with confidential data required. EDUCATION and/or EXPERIENCE: Equivalent to a high school education with knowledge of food beverage procedures. 2-3 years food service experience is preferred.At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world s most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars, Harrah s, Horseshoe and Eldorado brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework. Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, Create the Extraordinary . Our vision, Create spectacular worlds. That immerse, inspire and connect you. We don t perform magic; we create it with excellence. WeAreCaesars . If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.
Apr 18, 2024
Full time
SUMMARY: Perform duties to set up and ensure readiness of the Bar or Service Well. Maintains cleanliness of the Bar or Service Well, availability of supplies and ensure the Bar or Service Well is adequately stocked. Bartender in the Pavilion or on the vessel. ESSENTIAL DUTIES AND RESPONSIBILITIES: Set up Bar or Service Well to ensure adequate supply of liquor stock. Bartender in the Pavilion or on the vessel. Maintain clean working bars in accordance with Indiana Liquor Commission, Health Department and CDC standards. Remove the trash and clean and disinfect bar counters, bar furniture, mop and sweep the bar area. Clean furniture, mirrors, ashtrays in accordance to CDC guidelines. Stock bar, mix and prepare drink orders. Wait on overflow tables. Operate the cash register to tally orders and comps. Respond to guest s requests and questions. Follow safety rules and keep work area clean and orderly. Other duties as assigned. ROP: $11 Per Hour + Tip ADDITIONAL DUTIES/JOB DIMENSIONS: Regular attendance in conformance with the standards, which may be established by Horseshoe from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to Horseshoe disciplinary action procedures up to and including termination of employment. Due to the cyclical nature of the hospitality/entertainment industry, employees may be required to work varying schedules to reflect the business needs of the property. Upon employment, all employees are required to fully comply with Horseshoe policies and procedures for the safe and efficient operation of company facilities. Employees who violate Company policies and procedures are subject to disciplinary action up to and including termination of employment QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to work with confidential data required. EDUCATION and/or EXPERIENCE: Equivalent to a high school education with knowledge of food beverage procedures. 2-3 years food service experience is preferred.At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world s most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars, Harrah s, Horseshoe and Eldorado brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework. Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, Create the Extraordinary . Our vision, Create spectacular worlds. That immerse, inspire and connect you. We don t perform magic; we create it with excellence. WeAreCaesars . If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.
Under direction, the purpose of the position is to serve in a lead capacity and perform skilled food preparation, service and clean up tasks for an assigned school of the district; as well as assisting the food service manager by performing quasi-supervisory duties. Employees in this classification possess previous vocational training and/or experience in hospitality or industrial school food preparation and service, and demonstrate a high degree of knowledge, skills and abilities in the field. Incumbents will provide training, instruction and guidance to team members as well as the above food service related duties. Functional areas include, but are not necessarily limited to, snack bar, salad bar, cashiering, vegetable and fruit preparation, baking, cooking, set up, cleaning and head cook. Daily duties are accomplished through the collaborative work effort of all lunchroom staff. Work objective is to provide staff and students with nutritionally balanced and environmentally safe meals in accordance with established serving schedules and regulatory standards governing the food service industry. Performs related work as directed. EXAMPLES OF ESSENTIAL FUNCTIONS Responds to internal and external customers in a timely, accurate, courteous and empathetic manner representing OCPS in a positive light. Assigns, reviews, plans and coordinates at the direction of the School Food Service Manager. May also temporarily assign and review work for other school food service personnel in the absence of the manager, but under the manager's direction. Communicates performance expectations and behavior standards to team members. Provides feedback to the manager regarding team members' work performance, employee issues, recognition, discipline, etc. Trains new and current employees and may request other school food service assistants to explain a work procedure, as needed. May assist the manager in communicating current or new/revised departmental policies. Maintains a neat personal appearance. Observes and monitors staff member's compliance with uniform and grooming standards Demonstrates active listening and effective questioning techniques, when obtaining information in order to identify options to anticipate and satisfy needs of students and staff members. Monitors break and lunch compliance for all staff members; assigns and reassigns staff members during these periods to provide consistency in work coverage as directed by School Food Service Manager. Ensures that students and staff receive prompt, friendly and personalized service. Assists School Food Service Manager in maintaining standards by reporting problems in the cafeteria. Ensures point of sale procedures are implemented and conducted in accordance with F&NS approved policies and procedures. Participates in decisions with regards to implementing changes in the school(s) Performs planning activities, i.e., reviewing menus for item availability, ordering required menu inventories, ordering materials and supplies. Assists manager, as required, in daily accounting, receipts balancing, and inventory and ordering tasks. Accountable for the documentation and recording of all meals served. May serve as the lead in a satellite school reporting to the base school food service manager. Performs food preparation, service and clean up duties in one (1) or more functional areas, i.e., snack bar, salad bar, cashiering, food preparation, baking, cooking, set up, clean up. Performs set up activities, i.e., assembling trays and carts, preparing condiments, assembling service lines, stocking utensils and napkins, reviewing menus, retrieving stock. Performs food preparation activities, i.e., assembling recipe/menu items, washing and cutting fruits and vegetables, slicing breads and meats, opening canned goods, mixing ingredients. Performs cooking activities, i.e., baking breads and desserts, steaming vegetables, baking meats and main dishes. Performs serving activities, i.e., filling serving trays, measuring and monitoring quantities to ensure sufficient amounts, maintaining temperatures. Interprets recipes and makes necessary adjustments, as needed. Assists the manager in ensuring that all required reports and paperwork are accurately completed in a timely manner. Assists manager in coping with emergencies. Performs clean-up activities, i.e., washing and cleaning equipment, sweeping and mopping floors, wiping down surface and service areas, recycling cans and cardboard, clean trays and food pans. Keeps the cafeteria neat, clean, organized, and free of debris. Performs closing activities, i.e., returning food to stock, refrigerating or freezing foods, properly storing leftovers, putting away equipment and food pans, dismantling carts and salad bars. Operates various manual and electrically powered industrial food preparation equipment, i.e., steam kettles, stack and convection ovens, food slicers and choppers, mixers and grinders. Understands and actively participates in the Health and Safety responsibilities by following established FNS policy, procedures, training, and team member involvement activities. Ensures that proper safety and sanitation is followed. Must be able to effectively use Personal Protective Equipment (PPE) during the execution of job duties. Must be able to use Material Safety Data Sheets (MSDS) during the executive of job duties. Works collaboratively with other lunchroom staff to ensure daily food service responsibilities adhere to established schedules. Responsible for keeping up to date on current technology, as job appropriate, being used by OCPS. With the support of the district, attends training to ensure skill level in various technologies is at the level required to perform in current position. Responsible for timely and accurate information they maintain as part of their job responsibilities. May perform other School Lunchroom Assistant job duties as needed. The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position. MARGINAL FUNCTIONS While the following tasks are necessary for the work of the unit, they are not an essential part of the purpose of this position and may also be performed by other unit members. Performs related duties as directed. MINIMUM TRAINING AND EXPERIENCE High school diploma or GED; supplemented by minimum five (5) years progressively knowledgeable and skilled school food service or hospitality industry experience, with ability to fulfill the physical requirements of the work. Florida State certified (or equivalent) food service training in Nutrition, Foundations, Baking, Quality Cooking, Equipment, highly preferred. Must have the ability to acquire ServSafe Certification accredited by the National Restaurant Association within 60 days of obtaining the position. Incumbent will be required to pass a course in Organization and Management, Culinary II, and Purchasing and Costing within six months of the course availability to maintain his/her lead position. Effective July 1, 2007, all new hires to this position must successfully complete the Industrial Physical Capability Screening (IPCS); previous incumbents holding this position without a break in service are not required to have this screening. PERFORMANCE APTITUDES Data Utilization: Requires the ability to calculate, compute, summate, and/or tabulate data and/or information. Includes performing subsequent actions in relation to these computational operations. Human Interaction: Requires the ability to provide guidance, assistance, and/or interpretation to others on how to apply procedures and standards to specific situations. Equipment, Machinery, Tools, and Materials Utilization: Requires the ability to operate, maneuver and/or control the actions of manual and electrically powered food preparation equipment, and hand-held supplies and cooking tools, including knives. Verbal Aptitude: Requires the ability to utilize a wide variety of reference, descriptive, and advisory data and information. Mathematical Aptitude: Requires the ability to perform addition, subtraction, multiplication and division; ability to calculate decimals and percentages; may include ability to perform mathematical operations with fractions; may include ability to compute discount, interest, profit and loss, ratio and proportion; may include ability to calculate surface areas, volumes, weights, and measures. Functional Reasoning: Requires ability to apply principles of rational systems. Ability to interpret instructions furnished in written, oral, diagrammatic, or schedule form. Ability to exercise independent judgment to adopt or modify methods and standards to meet variations in assigned objectives. Situational Reasoning: Requires the ability to exercise the judgment, decisiveness and creativity in situations involving a variety of generally pre-defined duties which are often characterized by frequent change. ADA COMPLIANCE Physical Ability: Tasks involve the ability to exert very moderate physical effort in light work, typically involving some combination of stooping, kneeling, crouching and crawling, and which may involve some lifting . click apply for full job details
Apr 17, 2024
Full time
Under direction, the purpose of the position is to serve in a lead capacity and perform skilled food preparation, service and clean up tasks for an assigned school of the district; as well as assisting the food service manager by performing quasi-supervisory duties. Employees in this classification possess previous vocational training and/or experience in hospitality or industrial school food preparation and service, and demonstrate a high degree of knowledge, skills and abilities in the field. Incumbents will provide training, instruction and guidance to team members as well as the above food service related duties. Functional areas include, but are not necessarily limited to, snack bar, salad bar, cashiering, vegetable and fruit preparation, baking, cooking, set up, cleaning and head cook. Daily duties are accomplished through the collaborative work effort of all lunchroom staff. Work objective is to provide staff and students with nutritionally balanced and environmentally safe meals in accordance with established serving schedules and regulatory standards governing the food service industry. Performs related work as directed. EXAMPLES OF ESSENTIAL FUNCTIONS Responds to internal and external customers in a timely, accurate, courteous and empathetic manner representing OCPS in a positive light. Assigns, reviews, plans and coordinates at the direction of the School Food Service Manager. May also temporarily assign and review work for other school food service personnel in the absence of the manager, but under the manager's direction. Communicates performance expectations and behavior standards to team members. Provides feedback to the manager regarding team members' work performance, employee issues, recognition, discipline, etc. Trains new and current employees and may request other school food service assistants to explain a work procedure, as needed. May assist the manager in communicating current or new/revised departmental policies. Maintains a neat personal appearance. Observes and monitors staff member's compliance with uniform and grooming standards Demonstrates active listening and effective questioning techniques, when obtaining information in order to identify options to anticipate and satisfy needs of students and staff members. Monitors break and lunch compliance for all staff members; assigns and reassigns staff members during these periods to provide consistency in work coverage as directed by School Food Service Manager. Ensures that students and staff receive prompt, friendly and personalized service. Assists School Food Service Manager in maintaining standards by reporting problems in the cafeteria. Ensures point of sale procedures are implemented and conducted in accordance with F&NS approved policies and procedures. Participates in decisions with regards to implementing changes in the school(s) Performs planning activities, i.e., reviewing menus for item availability, ordering required menu inventories, ordering materials and supplies. Assists manager, as required, in daily accounting, receipts balancing, and inventory and ordering tasks. Accountable for the documentation and recording of all meals served. May serve as the lead in a satellite school reporting to the base school food service manager. Performs food preparation, service and clean up duties in one (1) or more functional areas, i.e., snack bar, salad bar, cashiering, food preparation, baking, cooking, set up, clean up. Performs set up activities, i.e., assembling trays and carts, preparing condiments, assembling service lines, stocking utensils and napkins, reviewing menus, retrieving stock. Performs food preparation activities, i.e., assembling recipe/menu items, washing and cutting fruits and vegetables, slicing breads and meats, opening canned goods, mixing ingredients. Performs cooking activities, i.e., baking breads and desserts, steaming vegetables, baking meats and main dishes. Performs serving activities, i.e., filling serving trays, measuring and monitoring quantities to ensure sufficient amounts, maintaining temperatures. Interprets recipes and makes necessary adjustments, as needed. Assists the manager in ensuring that all required reports and paperwork are accurately completed in a timely manner. Assists manager in coping with emergencies. Performs clean-up activities, i.e., washing and cleaning equipment, sweeping and mopping floors, wiping down surface and service areas, recycling cans and cardboard, clean trays and food pans. Keeps the cafeteria neat, clean, organized, and free of debris. Performs closing activities, i.e., returning food to stock, refrigerating or freezing foods, properly storing leftovers, putting away equipment and food pans, dismantling carts and salad bars. Operates various manual and electrically powered industrial food preparation equipment, i.e., steam kettles, stack and convection ovens, food slicers and choppers, mixers and grinders. Understands and actively participates in the Health and Safety responsibilities by following established FNS policy, procedures, training, and team member involvement activities. Ensures that proper safety and sanitation is followed. Must be able to effectively use Personal Protective Equipment (PPE) during the execution of job duties. Must be able to use Material Safety Data Sheets (MSDS) during the executive of job duties. Works collaboratively with other lunchroom staff to ensure daily food service responsibilities adhere to established schedules. Responsible for keeping up to date on current technology, as job appropriate, being used by OCPS. With the support of the district, attends training to ensure skill level in various technologies is at the level required to perform in current position. Responsible for timely and accurate information they maintain as part of their job responsibilities. May perform other School Lunchroom Assistant job duties as needed. The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position. MARGINAL FUNCTIONS While the following tasks are necessary for the work of the unit, they are not an essential part of the purpose of this position and may also be performed by other unit members. Performs related duties as directed. MINIMUM TRAINING AND EXPERIENCE High school diploma or GED; supplemented by minimum five (5) years progressively knowledgeable and skilled school food service or hospitality industry experience, with ability to fulfill the physical requirements of the work. Florida State certified (or equivalent) food service training in Nutrition, Foundations, Baking, Quality Cooking, Equipment, highly preferred. Must have the ability to acquire ServSafe Certification accredited by the National Restaurant Association within 60 days of obtaining the position. Incumbent will be required to pass a course in Organization and Management, Culinary II, and Purchasing and Costing within six months of the course availability to maintain his/her lead position. Effective July 1, 2007, all new hires to this position must successfully complete the Industrial Physical Capability Screening (IPCS); previous incumbents holding this position without a break in service are not required to have this screening. PERFORMANCE APTITUDES Data Utilization: Requires the ability to calculate, compute, summate, and/or tabulate data and/or information. Includes performing subsequent actions in relation to these computational operations. Human Interaction: Requires the ability to provide guidance, assistance, and/or interpretation to others on how to apply procedures and standards to specific situations. Equipment, Machinery, Tools, and Materials Utilization: Requires the ability to operate, maneuver and/or control the actions of manual and electrically powered food preparation equipment, and hand-held supplies and cooking tools, including knives. Verbal Aptitude: Requires the ability to utilize a wide variety of reference, descriptive, and advisory data and information. Mathematical Aptitude: Requires the ability to perform addition, subtraction, multiplication and division; ability to calculate decimals and percentages; may include ability to perform mathematical operations with fractions; may include ability to compute discount, interest, profit and loss, ratio and proportion; may include ability to calculate surface areas, volumes, weights, and measures. Functional Reasoning: Requires ability to apply principles of rational systems. Ability to interpret instructions furnished in written, oral, diagrammatic, or schedule form. Ability to exercise independent judgment to adopt or modify methods and standards to meet variations in assigned objectives. Situational Reasoning: Requires the ability to exercise the judgment, decisiveness and creativity in situations involving a variety of generally pre-defined duties which are often characterized by frequent change. ADA COMPLIANCE Physical Ability: Tasks involve the ability to exert very moderate physical effort in light work, typically involving some combination of stooping, kneeling, crouching and crawling, and which may involve some lifting . click apply for full job details
The Little Beet is raising the bar in the quick service industry. We give people access to simple, nutritious, and crave-able food - fast! So, that anyone can eat well on the go. We want everyone to eat our food all the time because food should make you happy and make you feel good. The experience of going out to buy food should be effortless and enjoyable. This is what we stand for and our team culture, like our food, is one that fosters growth and makes you feel good. At The Little Beet, we believe in cross-training our team members. Teaching our employees every station helps them develop professionally and makes the greatest impact at our restaurant. Teaching our employees every station also prepares employees to enter our Manager-In-Training program. As a Team Member you are heavily involved in controlling customer interactions. You are the face of our brand and have more communication with our guests than anyone other position. We are looking for people who have a passion for customer service and are both positive and energetic. You must be comfortable with and enjoy serving and interacting with our guests. Team Members are not hired for one position, but to help out every aspect of the store. Team Members are trained to learn many different positions within the restaurant. Some of these positions may include, runner, frontline coordinator, order taker, register, and beverage and dining room attendant. There are additional responsibilities associated with the opening and closing of the restaurant that a Team Member will be responsible to complete dependent upon work shift. Essential Duties and Responsibilities: Force of positivity Ensure line food quality Assisting in the preparation and proper storage of food Eyes and ears on waiting on guests Provide the highest level of hospitality Ensure proper portioning and plating Maintain store cleanliness Other duties and responsibilities as assigned by your supervisor Qualifications Qualifications - Knowledge, Skills and Abilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: Successful Candidates/Employees of this position must have a High School Diploma or GED. A college or university degree is preferred. In addition, 1 years of experience in either a food service or retail environment is also preferred. Experience in providing customer service and a desire to grow in the food industry is strongly preferred. You must have a very hands on work style and be actively involved in all daily functions of the store. Certifications: A NYC Food Handlers License is not required to be considered for this position but is preferred. Language Ability: Good communication and interpersonal skills are required. The ability to read and comprehend simple instructions, short correspondences, and memos is necessary. The position also requires the ability to write simple correspondences and the ability to effectively communicate with co-workers and customers. This position requires that you are able to convey information effectively and accurately, vocalize clearly and loudly enough to be heard in a noisy environment and proficiently speak, read, and write the English language. Math Ability: The position requires the ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals knowledge of simple math and its application to receiving and disbursing cash. Reasoning Ability: The position requires the ability to solve practical problems and deal with a variety of situations and people. You will need the ability to apply general rules of the job to successfully solve problems that may occur without involving the manager. Strong analytical and decision-making skills are needed. Computer Skills: Must be able to operate cash register. Physical Demands: The position's physical demands require work in a restaurant/kitchen environment with moderate to loud noise levels, varying temperature conditions and possible direct exposure to hazardous substances, such as hot oil. While performing the duties of the job, the employee is regularly required to sit, stand, travel and react quickly to deadlines, sometimes with little notice. The employee is often required to stand for long periods; walk, bend, kneel, and reach with hands boxes or food containers typically weighing 50 pounds or less, without restrictions. May be required to use stepladder. Finger dexterity is required for use of cash register. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. Must be able to travel as needed. Hospitality: Actively look for ways to help customers, provide as much information as requested. Infer possible customer needs, as it may be their first experience at the restaurant. Knowledge of, quality standards of service, store policies regarding customer interaction, assessment of customer needs and customer satisfaction are all necessary. Active Listening: Give full attention to what customers are saying, be able to listen to and process the customers' order without losing track. Social Perceptiveness: Be aware of customers' reactions, both verbal and nonverbal, and understand why they are reacting this way. Understand the boundaries of appropriateness. Integrity-must be honest and possess an immense code of ethics as the cashier is the primary receiver in the cash flow. The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor, policy and company management.
Apr 17, 2024
Full time
The Little Beet is raising the bar in the quick service industry. We give people access to simple, nutritious, and crave-able food - fast! So, that anyone can eat well on the go. We want everyone to eat our food all the time because food should make you happy and make you feel good. The experience of going out to buy food should be effortless and enjoyable. This is what we stand for and our team culture, like our food, is one that fosters growth and makes you feel good. At The Little Beet, we believe in cross-training our team members. Teaching our employees every station helps them develop professionally and makes the greatest impact at our restaurant. Teaching our employees every station also prepares employees to enter our Manager-In-Training program. As a Team Member you are heavily involved in controlling customer interactions. You are the face of our brand and have more communication with our guests than anyone other position. We are looking for people who have a passion for customer service and are both positive and energetic. You must be comfortable with and enjoy serving and interacting with our guests. Team Members are not hired for one position, but to help out every aspect of the store. Team Members are trained to learn many different positions within the restaurant. Some of these positions may include, runner, frontline coordinator, order taker, register, and beverage and dining room attendant. There are additional responsibilities associated with the opening and closing of the restaurant that a Team Member will be responsible to complete dependent upon work shift. Essential Duties and Responsibilities: Force of positivity Ensure line food quality Assisting in the preparation and proper storage of food Eyes and ears on waiting on guests Provide the highest level of hospitality Ensure proper portioning and plating Maintain store cleanliness Other duties and responsibilities as assigned by your supervisor Qualifications Qualifications - Knowledge, Skills and Abilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: Successful Candidates/Employees of this position must have a High School Diploma or GED. A college or university degree is preferred. In addition, 1 years of experience in either a food service or retail environment is also preferred. Experience in providing customer service and a desire to grow in the food industry is strongly preferred. You must have a very hands on work style and be actively involved in all daily functions of the store. Certifications: A NYC Food Handlers License is not required to be considered for this position but is preferred. Language Ability: Good communication and interpersonal skills are required. The ability to read and comprehend simple instructions, short correspondences, and memos is necessary. The position also requires the ability to write simple correspondences and the ability to effectively communicate with co-workers and customers. This position requires that you are able to convey information effectively and accurately, vocalize clearly and loudly enough to be heard in a noisy environment and proficiently speak, read, and write the English language. Math Ability: The position requires the ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals knowledge of simple math and its application to receiving and disbursing cash. Reasoning Ability: The position requires the ability to solve practical problems and deal with a variety of situations and people. You will need the ability to apply general rules of the job to successfully solve problems that may occur without involving the manager. Strong analytical and decision-making skills are needed. Computer Skills: Must be able to operate cash register. Physical Demands: The position's physical demands require work in a restaurant/kitchen environment with moderate to loud noise levels, varying temperature conditions and possible direct exposure to hazardous substances, such as hot oil. While performing the duties of the job, the employee is regularly required to sit, stand, travel and react quickly to deadlines, sometimes with little notice. The employee is often required to stand for long periods; walk, bend, kneel, and reach with hands boxes or food containers typically weighing 50 pounds or less, without restrictions. May be required to use stepladder. Finger dexterity is required for use of cash register. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. Must be able to travel as needed. Hospitality: Actively look for ways to help customers, provide as much information as requested. Infer possible customer needs, as it may be their first experience at the restaurant. Knowledge of, quality standards of service, store policies regarding customer interaction, assessment of customer needs and customer satisfaction are all necessary. Active Listening: Give full attention to what customers are saying, be able to listen to and process the customers' order without losing track. Social Perceptiveness: Be aware of customers' reactions, both verbal and nonverbal, and understand why they are reacting this way. Understand the boundaries of appropriateness. Integrity-must be honest and possess an immense code of ethics as the cashier is the primary receiver in the cash flow. The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor, policy and company management.
LEGENDS Founded in 2008 as a hospitality management company, Legends has transformed into a holistic experiential services agency with more than 1,200 full-time and 30,000 seasonal team members globally. Legends has three core divisions operating worldwide: Global Planning, Global Sales and Hospitality, offering clients and partners a 360-degree platform to elevate their brand and execute their vision. Currently, Legends works with marquee clients across business verticals including professional sports; collegiate; attractions; entertainment; and conventions and leisure. We are the industry leaders in designing, planning and realizing exceptional experiences in sports and entertainment. Raymond James Stadium Legends is the official hospitality partner of Raymond James Stadium, home to the Tampa Bay Buccaneers. The partnership includes overseeing the Raymond James Stadium food and beverage program development and management for concessions, suites and premium areas for all game days, concerts, special events and any food and beverage related activations for the iconic Pirate Ship. Join us in elevating the fan experience through unparalleled guest service and pride to make Raymond James Stadium one of the best stadiums in the NFL. The Role Under the direction of Local Eats management, ensures responsible service of alcohol throughout the entire building in accordance with state, company and venue policies. Assists with Effective Alcohol Management trainings. Assists team members with any alcohol related issues. Observes and documents any alcohol related issues. Assists with alcohol cut-off and performs other duties as assigned by management. Will be responsible to monitor all employee's adherence to the Legends Alcohol Policy and oversees the Alcohol Compliance Representative team members. Primary Responsibilities Supervises the serving of alcohol by event day employees Hold a pre-shift to provide details, notes and any relevant information to the compliance team prior to them breaking into their areas of responsibility Hold a post event meeting to review and discuss outcome of the days event Follow all responsible alcohol service guidelines as required by Federal, State and Local laws and in compliance with company and venue standards and expectations Ensure the staff is adhering to all responsible alcohol service guidelines as required by Federal, State and Local laws and in compliance with company standards Observe, document, and report all alcohol related issues, violations, pass-offs and suspected guest intoxication Supports Legends' employees with alcohol related guest issues, including stopping of service. Assist with alcohol cut-off determined by Management. Observe and document all alcohol related issues or violations and collect compliance sheets from all locations, Communicate responsible alcohol service policies to guests when a guest is unsure of our rules and policies Maintains a friendly, positive attitude and a professional demeanor Interacts with guests, volunteers and staff to ensure guest satisfaction. Assists with Effective Alcohol Management trainings. Adheres to all Legends Uniform and Grooming Guidelines Perform other duties as assigned. Requirements Must have experience working in a fast-paced environment. Ability to interact with co-workers in a positive and professional manner. Excellent communication skills. Must be comfortable and confident speaking in front of large groups. Alcohol compliance experience or leadership oversight preferred. Must be proactive, self-motivated, organized and the ability to prioritize as needed. Must be detail oriented. Ability to work under pressure and adapt to change quickly. Must be able to obtain food safety and responsible alcohol service certifications. Ability to read, speak and write in English. Must have sufficient mobility to perform assigned tasks including constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time. Must have the ability to lift, push, pull approximately 25lbs. Must be able to stand and/or walk for up to 10 hours during a single shift, while navigating ramps, stairs and elevators. Must be available for all Tampa Bay Buccaneers and USF games and major stadium events. Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and additional job specific safety training. Legends is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability or genetic information.
Apr 16, 2024
Full time
LEGENDS Founded in 2008 as a hospitality management company, Legends has transformed into a holistic experiential services agency with more than 1,200 full-time and 30,000 seasonal team members globally. Legends has three core divisions operating worldwide: Global Planning, Global Sales and Hospitality, offering clients and partners a 360-degree platform to elevate their brand and execute their vision. Currently, Legends works with marquee clients across business verticals including professional sports; collegiate; attractions; entertainment; and conventions and leisure. We are the industry leaders in designing, planning and realizing exceptional experiences in sports and entertainment. Raymond James Stadium Legends is the official hospitality partner of Raymond James Stadium, home to the Tampa Bay Buccaneers. The partnership includes overseeing the Raymond James Stadium food and beverage program development and management for concessions, suites and premium areas for all game days, concerts, special events and any food and beverage related activations for the iconic Pirate Ship. Join us in elevating the fan experience through unparalleled guest service and pride to make Raymond James Stadium one of the best stadiums in the NFL. The Role Under the direction of Local Eats management, ensures responsible service of alcohol throughout the entire building in accordance with state, company and venue policies. Assists with Effective Alcohol Management trainings. Assists team members with any alcohol related issues. Observes and documents any alcohol related issues. Assists with alcohol cut-off and performs other duties as assigned by management. Will be responsible to monitor all employee's adherence to the Legends Alcohol Policy and oversees the Alcohol Compliance Representative team members. Primary Responsibilities Supervises the serving of alcohol by event day employees Hold a pre-shift to provide details, notes and any relevant information to the compliance team prior to them breaking into their areas of responsibility Hold a post event meeting to review and discuss outcome of the days event Follow all responsible alcohol service guidelines as required by Federal, State and Local laws and in compliance with company and venue standards and expectations Ensure the staff is adhering to all responsible alcohol service guidelines as required by Federal, State and Local laws and in compliance with company standards Observe, document, and report all alcohol related issues, violations, pass-offs and suspected guest intoxication Supports Legends' employees with alcohol related guest issues, including stopping of service. Assist with alcohol cut-off determined by Management. Observe and document all alcohol related issues or violations and collect compliance sheets from all locations, Communicate responsible alcohol service policies to guests when a guest is unsure of our rules and policies Maintains a friendly, positive attitude and a professional demeanor Interacts with guests, volunteers and staff to ensure guest satisfaction. Assists with Effective Alcohol Management trainings. Adheres to all Legends Uniform and Grooming Guidelines Perform other duties as assigned. Requirements Must have experience working in a fast-paced environment. Ability to interact with co-workers in a positive and professional manner. Excellent communication skills. Must be comfortable and confident speaking in front of large groups. Alcohol compliance experience or leadership oversight preferred. Must be proactive, self-motivated, organized and the ability to prioritize as needed. Must be detail oriented. Ability to work under pressure and adapt to change quickly. Must be able to obtain food safety and responsible alcohol service certifications. Ability to read, speak and write in English. Must have sufficient mobility to perform assigned tasks including constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time. Must have the ability to lift, push, pull approximately 25lbs. Must be able to stand and/or walk for up to 10 hours during a single shift, while navigating ramps, stairs and elevators. Must be available for all Tampa Bay Buccaneers and USF games and major stadium events. Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and additional job specific safety training. Legends is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability or genetic information.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Specifically supervise the operation of an assigned number of tables. Ensure fills/credits are handled according to policy. Promote positive guest relations. Assist in answering questions or resolving disputes. Knowledge of the Casino Control Act and attendant regulations as well as the Horseshoe's internal controls, policies, and procedures. Promote the following within the department and among all associates. Create an atmosphere of fun for all casino guests. Encourage mutual respect, dignity, and integrity with all associates by setting a positive example at all times. Instill an atmosphere that encourages associates to share ideas, discuss concerns and resolve disputes. Retain associates through personal involvement in associate training and development. Promote outstanding guest relations. Support and maintain Horseshoe courtesy guidelines. Perform other duties as assigned. Directly supervises an assigned number of dealers. ADDITIONAL DUTIESJOB DIMENSIONS:Attendance, which may be modified by Horseshoe from time to time, is an essential function of the job and is required to successfully perform in this position. Employees with irregular attendance will be subject to Horseshoe disciplinary action procedures up to and including termination of employment.Due to the cyclical nature of the hospitality/entertainment industry, employees may be required to work varying schedules to reflect the business needs of the property.Upon employment, all employees are required to fully comply with Horseshoe policies and procedures for the safe and efficient operation of company facilities. Employees who violate company policies and procedures are subject to disciplinary action up to and including termination of employment.QUALIFICATION REQUIREMENTS:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.EDUCATION and/or EXPERIENCE: Thorough knowledge of game supervision and casino rules, procedures, and regulations Minimum of 1 year experience as a Dealer required, previous supervisory experience is preferred.OTHER SKILLS and ABILITIES: Ability to obtain the appropriate work authorization per gaming regulations required. Must be able to bend, reach, kneel, twist and grip items while working at assigned area. Must be able to stand for the majority of assigned shift.
Apr 14, 2024
Full time
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Specifically supervise the operation of an assigned number of tables. Ensure fills/credits are handled according to policy. Promote positive guest relations. Assist in answering questions or resolving disputes. Knowledge of the Casino Control Act and attendant regulations as well as the Horseshoe's internal controls, policies, and procedures. Promote the following within the department and among all associates. Create an atmosphere of fun for all casino guests. Encourage mutual respect, dignity, and integrity with all associates by setting a positive example at all times. Instill an atmosphere that encourages associates to share ideas, discuss concerns and resolve disputes. Retain associates through personal involvement in associate training and development. Promote outstanding guest relations. Support and maintain Horseshoe courtesy guidelines. Perform other duties as assigned. Directly supervises an assigned number of dealers. ADDITIONAL DUTIESJOB DIMENSIONS:Attendance, which may be modified by Horseshoe from time to time, is an essential function of the job and is required to successfully perform in this position. Employees with irregular attendance will be subject to Horseshoe disciplinary action procedures up to and including termination of employment.Due to the cyclical nature of the hospitality/entertainment industry, employees may be required to work varying schedules to reflect the business needs of the property.Upon employment, all employees are required to fully comply with Horseshoe policies and procedures for the safe and efficient operation of company facilities. Employees who violate company policies and procedures are subject to disciplinary action up to and including termination of employment.QUALIFICATION REQUIREMENTS:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.EDUCATION and/or EXPERIENCE: Thorough knowledge of game supervision and casino rules, procedures, and regulations Minimum of 1 year experience as a Dealer required, previous supervisory experience is preferred.OTHER SKILLS and ABILITIES: Ability to obtain the appropriate work authorization per gaming regulations required. Must be able to bend, reach, kneel, twist and grip items while working at assigned area. Must be able to stand for the majority of assigned shift.
Identified shifts will vary based on business needsStarting pay rate is $17.00 plus tips and may vary based on experienceJOB SUMMARY: Our Ticket Writers deliver an outstanding service which exceeds our customer's expectations and actively promotes Caesars. They are experts in our innovative range of betting offers and they actively communicate these to our customers. They are aware of and contribute to Sportsbook action plans and take pride in knowing who our customers are and how our processes work. ESSENTIAL JOB FUNCTIONS: Writes tickets and processes cash winning tickets Handles customer questions and disputes Counts cash at the beginning and end of each shift Ensure all customers, whether regular or infrequent, are made to feel welcome at all times Carry out engaging conversations and provide friendly service to customers Show patience with customers who do not wager regularly; take the time to explain how wagering works Committed to working in a compliant environment in the Sportsbook at all times and adhere to Gaming Control Board reporting requirements Calls for MTL support when writing bets requiring MTL paperwork Adhere to Uniform Policy and ensures good standard of personal presentation at all times Anticipate and act on the needs of the customer, seek and respond to feedback Ensure all issues effecting the customer experience in the sports book are reported promptly Undertake additional tasks contributing to the operations of the sports book, as requested ADDITIONAL JOB DUTIES: Sets the proper example of hospitality and ensures that a visual impression of friendliness and courtesy are. Ensures adherence to all safety policies and procedures and reports any safety hazards to assigned Sports Book Supervisor. Adheres to regulatory, departmental and company policies. Acts as a role model to other employees and always presents oneself as a credit to Harrah's and encourages others to do the same. Other duties as assigned.EDUCATION and/or EXPERIENCE: High School Diploma or GED preferred Prior casino experience is preferred QUALIFICATIONS:The requirements listed are representative of the knowledge, skill and/or ability required to fulfill the obligations of this position. Genuinely interested in working with and helping customers Excellent communication skills Prefer working as part of a team Well-presented, polite, tactful and friendly Numerate, lively and quick-thinking Resolve complaints and difficult situations in a calm and patient manner Enjoy promoting products and services confidently Gather and act on customer feedback effectively Prioritize quick, effective speed of service High standards, initiative, pro-activity and professionalism Flexible to perform different tasks and follow procedures correctly Full of drive and enthusiasm for your own development Must be able to read, write, speak and understand English. PHYSICAL DEMANDS AND WORK ENVIRONMENT:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to maneuver to all areas of the casino. Must be able to lift up to 40 pounds. Must be willing to assist in keeping the casino clean. Must be willing to approach and converse with strangers. Must be able to bend, reach, kneel, twist and grip items. Must be able to walk and be on feet for long periods of time. Must have sense of urgency and keep up with fast-paced business practices. Must be able to work calmly and professionally in stressful situations. Must be able to tolerate areas containing secondary smoke, high-noise levels, bright lights and dust. Must be able to respond to visual and aural cues.DISCLAIMER: Preference is given to Ak-Chin community members and members of other recognized Arizona tribes.
Apr 14, 2024
Full time
Identified shifts will vary based on business needsStarting pay rate is $17.00 plus tips and may vary based on experienceJOB SUMMARY: Our Ticket Writers deliver an outstanding service which exceeds our customer's expectations and actively promotes Caesars. They are experts in our innovative range of betting offers and they actively communicate these to our customers. They are aware of and contribute to Sportsbook action plans and take pride in knowing who our customers are and how our processes work. ESSENTIAL JOB FUNCTIONS: Writes tickets and processes cash winning tickets Handles customer questions and disputes Counts cash at the beginning and end of each shift Ensure all customers, whether regular or infrequent, are made to feel welcome at all times Carry out engaging conversations and provide friendly service to customers Show patience with customers who do not wager regularly; take the time to explain how wagering works Committed to working in a compliant environment in the Sportsbook at all times and adhere to Gaming Control Board reporting requirements Calls for MTL support when writing bets requiring MTL paperwork Adhere to Uniform Policy and ensures good standard of personal presentation at all times Anticipate and act on the needs of the customer, seek and respond to feedback Ensure all issues effecting the customer experience in the sports book are reported promptly Undertake additional tasks contributing to the operations of the sports book, as requested ADDITIONAL JOB DUTIES: Sets the proper example of hospitality and ensures that a visual impression of friendliness and courtesy are. Ensures adherence to all safety policies and procedures and reports any safety hazards to assigned Sports Book Supervisor. Adheres to regulatory, departmental and company policies. Acts as a role model to other employees and always presents oneself as a credit to Harrah's and encourages others to do the same. Other duties as assigned.EDUCATION and/or EXPERIENCE: High School Diploma or GED preferred Prior casino experience is preferred QUALIFICATIONS:The requirements listed are representative of the knowledge, skill and/or ability required to fulfill the obligations of this position. Genuinely interested in working with and helping customers Excellent communication skills Prefer working as part of a team Well-presented, polite, tactful and friendly Numerate, lively and quick-thinking Resolve complaints and difficult situations in a calm and patient manner Enjoy promoting products and services confidently Gather and act on customer feedback effectively Prioritize quick, effective speed of service High standards, initiative, pro-activity and professionalism Flexible to perform different tasks and follow procedures correctly Full of drive and enthusiasm for your own development Must be able to read, write, speak and understand English. PHYSICAL DEMANDS AND WORK ENVIRONMENT:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to maneuver to all areas of the casino. Must be able to lift up to 40 pounds. Must be willing to assist in keeping the casino clean. Must be willing to approach and converse with strangers. Must be able to bend, reach, kneel, twist and grip items. Must be able to walk and be on feet for long periods of time. Must have sense of urgency and keep up with fast-paced business practices. Must be able to work calmly and professionally in stressful situations. Must be able to tolerate areas containing secondary smoke, high-noise levels, bright lights and dust. Must be able to respond to visual and aural cues.DISCLAIMER: Preference is given to Ak-Chin community members and members of other recognized Arizona tribes.
SUMMARY: Responsible for issuing, receiving, and tracking employee uniforms.ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Track and monitor item sent to dry cleaners and enter back into system for use. Maintaining a computerized listing of all uniforms issued and returned. Monitor and maintain stock levels of all uniforms; reporting to manager when level need to be replenished. Perform other duties as assigned. Responsible for maintaining the organization and cleanliness of stockroom. Count and receive all inventory. Barcode all new inventory and input into garment system. Remove all worn or damaged uniforms from inventory using the garment tracking system. Responsible for the and distribution of all uniformed team members. Assign and package all require uniforms pieces for all new hires and distribute as necessary. Assist will all special uniform distributions throughout the year (T-shirt). Other duties may be assigned.ADDITIONAL DUTIES/JOB DIMENSIONS: Due to the cyclical nature of the hospitality/entertainment industry, employees may be required to work varying schedules to reflect the business needs of the property.QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.EDUCATION and/or EXPERIENCE: High school diploma or equivalent Previous related experience preferred Ability to effectively communicate, both oral and written, in English Ability to key data and look up information in the computer.PHYSICAL DEMANDS: While performing the duties of this job, the employee is frequently required to stand, walk; climb or balance; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move 25 pounds and frequently lift and/or move up to 50 pounds
Apr 14, 2024
Full time
SUMMARY: Responsible for issuing, receiving, and tracking employee uniforms.ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Track and monitor item sent to dry cleaners and enter back into system for use. Maintaining a computerized listing of all uniforms issued and returned. Monitor and maintain stock levels of all uniforms; reporting to manager when level need to be replenished. Perform other duties as assigned. Responsible for maintaining the organization and cleanliness of stockroom. Count and receive all inventory. Barcode all new inventory and input into garment system. Remove all worn or damaged uniforms from inventory using the garment tracking system. Responsible for the and distribution of all uniformed team members. Assign and package all require uniforms pieces for all new hires and distribute as necessary. Assist will all special uniform distributions throughout the year (T-shirt). Other duties may be assigned.ADDITIONAL DUTIES/JOB DIMENSIONS: Due to the cyclical nature of the hospitality/entertainment industry, employees may be required to work varying schedules to reflect the business needs of the property.QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.EDUCATION and/or EXPERIENCE: High school diploma or equivalent Previous related experience preferred Ability to effectively communicate, both oral and written, in English Ability to key data and look up information in the computer.PHYSICAL DEMANDS: While performing the duties of this job, the employee is frequently required to stand, walk; climb or balance; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move 25 pounds and frequently lift and/or move up to 50 pounds
JOB SUMMARY: The Games Supervisor in Table Games supervises the assigned table games staff and ensures a smooth operation, ensures established policies and procedures are followed by the Games Department personnel. ESSENTIAL JOB FUNCTIONS: Responsible for interviewing, training, and selecting employees for the department Conduct Performance Reviews in accordance with policies and procedures; provide feedback; coaching and development guidance as needed. Review, analyze and make recommendations with respect to wage increases; promotions; or demotions as needed. Respond to and handle employee complaints (grievances) in a timely and efficient manner. Recommend or take appropriate action when administering disciplinary processes in accordance with established policies and procedures. Responsible for planning, supervising and monitoring the work of the team members in assigned area(s). Responsible for monitoring legal compliance with federal, state and gaming laws. Schedules and places personnel, utilizing the tools and equipment available. Supervises the opening and closing procedures of assigned table games. ADDITIONAL JOB DUTIES: Ensures a smooth department operation in compliance with established policies and procedures. Oversees all action in assigned area; reports any outstanding or irregular play to Casino Operations Manager. Settles disputes amicably arising from guest complaints. Sets the proper example of hospitality and ensures that a visual impression of friendliness and courtesy are maintained from all Games personnel in an assigned area. Ensures adherence to all safety policies and procedures and reports any safety hazards to assigned Casino Shift Manager. Assists with the monitoring and administration of special promotions and programs. Develops new gaming guests through contacts and provides the appropriate services and assistance for these new guests. Recommends guest complimentary service of room, food and beverage. Recommends changes in the department including: hiring, promotion, demotion, and termination. Recommends wage and salary changes for assigned personnel within established limits. Adheres to regulatory, departmental and company policies. Responsible for casino operations on an assigned shift. Acts as a role model to other employees and always presents oneself as a credit to Harrah's and encourages others to do the same. Other duties as assigned. EDUCATION and/or EXPERIENCE: High school diploma, G.E.D. is required. Must possess strong supervisory and leadership skills. Minimum 1-2 year's previous experience in Table Games is preferred. Six months previous supervisory experience required. QUALIFICATIONS:The requirements listed are representative of the knowledge, skill and/or ability required to fulfill the obligations of this position. Must project professionalism and possess excellent verbal and written communication skills. Knowledge of casino rules, regulations and procedures pertinent to Casino Operations of Table Games required. Demonstrated ability to get along with co-workers and work as a team across departments and levels of management. Must be flexible and able to work all shifts as needed. Present a well-groomed appearance and be energetic and outgoing. Have a basic knowledge of other games and services offered at the casino. Must be able to read, write, speak and understand English. PHYSICAL DEMANDS AND WORK ENVIRONMENT:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to maneuver to all areas of the casino. Must be able to lift up to 40 pounds. Must be willing to assist in keeping the casino clean. Must be willing to approach and converse with strangers. Must be able to bend, reach, kneel, twist and grip items. Must be able to walk and be on feet for long periods of time. Must have sense of urgency and keep up with fast-paced business practices. Must be able to work calmly and professionally in stressful situations. Must be able to tolerate areas containing secondary smoke, high-noise levels, bright lights and dust. Must be able to respond to visual and aural cues. DISCLAIMER: Preference is given to Ak-Chin community members and members of other recognized Arizona tribes.
Apr 14, 2024
Full time
JOB SUMMARY: The Games Supervisor in Table Games supervises the assigned table games staff and ensures a smooth operation, ensures established policies and procedures are followed by the Games Department personnel. ESSENTIAL JOB FUNCTIONS: Responsible for interviewing, training, and selecting employees for the department Conduct Performance Reviews in accordance with policies and procedures; provide feedback; coaching and development guidance as needed. Review, analyze and make recommendations with respect to wage increases; promotions; or demotions as needed. Respond to and handle employee complaints (grievances) in a timely and efficient manner. Recommend or take appropriate action when administering disciplinary processes in accordance with established policies and procedures. Responsible for planning, supervising and monitoring the work of the team members in assigned area(s). Responsible for monitoring legal compliance with federal, state and gaming laws. Schedules and places personnel, utilizing the tools and equipment available. Supervises the opening and closing procedures of assigned table games. ADDITIONAL JOB DUTIES: Ensures a smooth department operation in compliance with established policies and procedures. Oversees all action in assigned area; reports any outstanding or irregular play to Casino Operations Manager. Settles disputes amicably arising from guest complaints. Sets the proper example of hospitality and ensures that a visual impression of friendliness and courtesy are maintained from all Games personnel in an assigned area. Ensures adherence to all safety policies and procedures and reports any safety hazards to assigned Casino Shift Manager. Assists with the monitoring and administration of special promotions and programs. Develops new gaming guests through contacts and provides the appropriate services and assistance for these new guests. Recommends guest complimentary service of room, food and beverage. Recommends changes in the department including: hiring, promotion, demotion, and termination. Recommends wage and salary changes for assigned personnel within established limits. Adheres to regulatory, departmental and company policies. Responsible for casino operations on an assigned shift. Acts as a role model to other employees and always presents oneself as a credit to Harrah's and encourages others to do the same. Other duties as assigned. EDUCATION and/or EXPERIENCE: High school diploma, G.E.D. is required. Must possess strong supervisory and leadership skills. Minimum 1-2 year's previous experience in Table Games is preferred. Six months previous supervisory experience required. QUALIFICATIONS:The requirements listed are representative of the knowledge, skill and/or ability required to fulfill the obligations of this position. Must project professionalism and possess excellent verbal and written communication skills. Knowledge of casino rules, regulations and procedures pertinent to Casino Operations of Table Games required. Demonstrated ability to get along with co-workers and work as a team across departments and levels of management. Must be flexible and able to work all shifts as needed. Present a well-groomed appearance and be energetic and outgoing. Have a basic knowledge of other games and services offered at the casino. Must be able to read, write, speak and understand English. PHYSICAL DEMANDS AND WORK ENVIRONMENT:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to maneuver to all areas of the casino. Must be able to lift up to 40 pounds. Must be willing to assist in keeping the casino clean. Must be willing to approach and converse with strangers. Must be able to bend, reach, kneel, twist and grip items. Must be able to walk and be on feet for long periods of time. Must have sense of urgency and keep up with fast-paced business practices. Must be able to work calmly and professionally in stressful situations. Must be able to tolerate areas containing secondary smoke, high-noise levels, bright lights and dust. Must be able to respond to visual and aural cues. DISCLAIMER: Preference is given to Ak-Chin community members and members of other recognized Arizona tribes.
Chartwells K12 Position Title: RESIDENT DISTRICT MANAGER - K12 SCHOOLS - MILTON, FL Chartwells K12's goal is to make sure students leave the cafeteria happier and healthier than they came in, by serving food kids love to eat and creating custom dining programs. With more than 16,000 associates in 4,300 schools, ranging from large public institutions to small charter and private schools, Chartwells K12 is built on decades of food, education and operational experience driven by top culinary, nutrition, wellness, and sustainability talent. For more information, visit . Job Summary Working as a Resident District Manager (RDM), you will manage a large multi-unit dining account for a K-12 public school system. You will serve as our point of contact for the client as well as lead the team within the account and manage the overall operation. You will provide planning and direction within your account to achieve operational and financial goals in a dynamic environment. You will also maintain strong client relationships and work to fulfill our mission to feed kids. Key Responsibilities: Leads, manages, and inspires a diverse team at a large account, with the goal of providing top-notch service to the client, students, and community Drives and develops self and team at the account towards building strong relationships with the client(s) and achievement of key performance indicators (profitability, safety, employee engagement, etc.) May serve on district leadership team, and participates in ongoing conversations with peers to share standard processes, mitigate risks, champion diversity, and build community Ensures decisions are weighed for risk/reward and short/long term implications while gathering input from the team and partners Fosters a culture of transparency, understanding, education, safety, and accountability at the account Serves as the representative/brand ambassador of the Chartwells team within the district and community; attends key client and community events Ensures client needs are met or exceeded, we retain the account, find cross-sell opportunities, and assist in rebid process as directed Supports functional areas of operation, including but not limited to safety, marketing, nutrition and culinary Ensures adherence to local, state, federal and company policies, and conducts unit audits to ensure conformance for key areas (e.g. food storage, sanitation) Maintains compliance with USDA regulations and guidance for all applicable meal and retail programs, along with completing all required reporting on time Champions development within the account; conducts performance evaluations, along with succession planning for the account; has full understanding of all roles within operation Owns the financial results for the account, and works with leadership to ensure accuracy for reporting, forecasting, and budgeting processes Ensures consistent and fair administration of al policies and procedures Required Qualifications: Educational minimum and work experience per USDA Professional Standards for the account(s) Required Qualifications: Bachelor's degree in either Food Service, Hospitality, Nutrition, or a Business related field Minimum of three (3) years in management of a K-12 National School Lunch Program is required Is well-versed in all aspects of foodservice management with a proven track record of success Has proven track record of leading a business and a team, strong customer service, and good business and financial skills Demonstrates strong initiative, critical thinking, ownership, communications (listening, written, and verbal), multi-tasking, prioritization, and organization skills Champions the inclusion approach, and is proactive, positive, professional, and resilient Excellent computer skills and proficiency with Microsoft Office suite and POS software Occasional travel required in this position Apply to Chartwells Schools today! Chartwells Schools is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Chartwells K-12 maintains a drug-free workplace. Applications are accepted on an ongoing basis. Associates at Chartwells K-12 are offered many fantastic benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Paid Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs)
Apr 14, 2024
Full time
Chartwells K12 Position Title: RESIDENT DISTRICT MANAGER - K12 SCHOOLS - MILTON, FL Chartwells K12's goal is to make sure students leave the cafeteria happier and healthier than they came in, by serving food kids love to eat and creating custom dining programs. With more than 16,000 associates in 4,300 schools, ranging from large public institutions to small charter and private schools, Chartwells K12 is built on decades of food, education and operational experience driven by top culinary, nutrition, wellness, and sustainability talent. For more information, visit . Job Summary Working as a Resident District Manager (RDM), you will manage a large multi-unit dining account for a K-12 public school system. You will serve as our point of contact for the client as well as lead the team within the account and manage the overall operation. You will provide planning and direction within your account to achieve operational and financial goals in a dynamic environment. You will also maintain strong client relationships and work to fulfill our mission to feed kids. Key Responsibilities: Leads, manages, and inspires a diverse team at a large account, with the goal of providing top-notch service to the client, students, and community Drives and develops self and team at the account towards building strong relationships with the client(s) and achievement of key performance indicators (profitability, safety, employee engagement, etc.) May serve on district leadership team, and participates in ongoing conversations with peers to share standard processes, mitigate risks, champion diversity, and build community Ensures decisions are weighed for risk/reward and short/long term implications while gathering input from the team and partners Fosters a culture of transparency, understanding, education, safety, and accountability at the account Serves as the representative/brand ambassador of the Chartwells team within the district and community; attends key client and community events Ensures client needs are met or exceeded, we retain the account, find cross-sell opportunities, and assist in rebid process as directed Supports functional areas of operation, including but not limited to safety, marketing, nutrition and culinary Ensures adherence to local, state, federal and company policies, and conducts unit audits to ensure conformance for key areas (e.g. food storage, sanitation) Maintains compliance with USDA regulations and guidance for all applicable meal and retail programs, along with completing all required reporting on time Champions development within the account; conducts performance evaluations, along with succession planning for the account; has full understanding of all roles within operation Owns the financial results for the account, and works with leadership to ensure accuracy for reporting, forecasting, and budgeting processes Ensures consistent and fair administration of al policies and procedures Required Qualifications: Educational minimum and work experience per USDA Professional Standards for the account(s) Required Qualifications: Bachelor's degree in either Food Service, Hospitality, Nutrition, or a Business related field Minimum of three (3) years in management of a K-12 National School Lunch Program is required Is well-versed in all aspects of foodservice management with a proven track record of success Has proven track record of leading a business and a team, strong customer service, and good business and financial skills Demonstrates strong initiative, critical thinking, ownership, communications (listening, written, and verbal), multi-tasking, prioritization, and organization skills Champions the inclusion approach, and is proactive, positive, professional, and resilient Excellent computer skills and proficiency with Microsoft Office suite and POS software Occasional travel required in this position Apply to Chartwells Schools today! Chartwells Schools is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Chartwells K-12 maintains a drug-free workplace. Applications are accepted on an ongoing basis. Associates at Chartwells K-12 are offered many fantastic benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Paid Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs)
Delavan Lake Lawn Management LLC
Delavan, Wisconsin
Position Title: RESTAURANT MANAGER - 1878 ON THE LAKE Location: Lake Lawn Resort - Delavan, WI Position Type: Full Time Education Level: High School Travel Percentage: None Job Shift:Any Job Category: Hospitality - Hotel Description: Lake Lawn Resort team members have always been the true heart and soul of our story. Since 1878, we've helped create life-long memories that span generations. We take pride in making every lakeside experience memorable for our guests through amazing team members like you. We are deeply committed to our core values which influence all our interactions, with our guests, clients, team, and our community. We create engaging and impactful environments that connect people and allow our talented and passionate team members to thrive. Please join us on our lakeside journey as part of our dynamic team at Lake Lawn Resort. To oversee the daily operations of the Restaurant, and Café to enhance our guests dining experience through the highest of service standards. Responsible for the daily operations of the Restaurant and Café area. Achieve appropriate staffing within the departments utilizing proper interviewing and hiring procedures. Train and supervise the staff of all area's utilizing an on-going training program. Supervises the Restaurant and Cafe staff in the delivery of services. Manage guest/group reservations for the Restaurant and special events. Schedule staff consistent with the volume of business and guest needs and with budgetary guidelines. Assist with the booking of F&B entertainment for the outlets. Maintain outlet facilities and equipment in good working order by identifying maintenance needs and preparing and logging all maintenance requests. Inform staff of daily specials, price changes and property events on a daily basis. Close out register and reconciles cash at the end of the shift. Ensure that all reservations for guests are controlled, including table assignments, section assignments, timely seating. Assist guest with any special request, problems or concerns that may arise. Performs the duties of Host, Waitstaff, Busperson, Bartender, Barback, Expeditor and Food Runner as needed. Assist and supervisor in any food or beverage outlets when necessary. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Qualification: High school diploma or equivalent Minimum of two (2) years experience as an Assistant and/or Restaurant Manager or comparable experience in some other food service area Microsoft Excel and Word experience preferred Point of Sales (POS) System City of Delavan Bartender's License While performing the duties of this job, the employee is regularly required to stand; use hands to finger, hands to feel; and reach with hands and arms. The employee frequently is required to walk; and talk or hear. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The position is indoors and outdoors; and is exposed to wet, hot, humid and/or cold conditions at times. The noise level in the work environment is usually moderate. The staff member will work in a high traffic/high volume business environment and will be required to spend a majority of their time on their feet. PId9361f447e7a-2874
Apr 12, 2024
Full time
Position Title: RESTAURANT MANAGER - 1878 ON THE LAKE Location: Lake Lawn Resort - Delavan, WI Position Type: Full Time Education Level: High School Travel Percentage: None Job Shift:Any Job Category: Hospitality - Hotel Description: Lake Lawn Resort team members have always been the true heart and soul of our story. Since 1878, we've helped create life-long memories that span generations. We take pride in making every lakeside experience memorable for our guests through amazing team members like you. We are deeply committed to our core values which influence all our interactions, with our guests, clients, team, and our community. We create engaging and impactful environments that connect people and allow our talented and passionate team members to thrive. Please join us on our lakeside journey as part of our dynamic team at Lake Lawn Resort. To oversee the daily operations of the Restaurant, and Café to enhance our guests dining experience through the highest of service standards. Responsible for the daily operations of the Restaurant and Café area. Achieve appropriate staffing within the departments utilizing proper interviewing and hiring procedures. Train and supervise the staff of all area's utilizing an on-going training program. Supervises the Restaurant and Cafe staff in the delivery of services. Manage guest/group reservations for the Restaurant and special events. Schedule staff consistent with the volume of business and guest needs and with budgetary guidelines. Assist with the booking of F&B entertainment for the outlets. Maintain outlet facilities and equipment in good working order by identifying maintenance needs and preparing and logging all maintenance requests. Inform staff of daily specials, price changes and property events on a daily basis. Close out register and reconciles cash at the end of the shift. Ensure that all reservations for guests are controlled, including table assignments, section assignments, timely seating. Assist guest with any special request, problems or concerns that may arise. Performs the duties of Host, Waitstaff, Busperson, Bartender, Barback, Expeditor and Food Runner as needed. Assist and supervisor in any food or beverage outlets when necessary. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Qualification: High school diploma or equivalent Minimum of two (2) years experience as an Assistant and/or Restaurant Manager or comparable experience in some other food service area Microsoft Excel and Word experience preferred Point of Sales (POS) System City of Delavan Bartender's License While performing the duties of this job, the employee is regularly required to stand; use hands to finger, hands to feel; and reach with hands and arms. The employee frequently is required to walk; and talk or hear. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The position is indoors and outdoors; and is exposed to wet, hot, humid and/or cold conditions at times. The noise level in the work environment is usually moderate. The staff member will work in a high traffic/high volume business environment and will be required to spend a majority of their time on their feet. PId9361f447e7a-2874
Compass Community Living Position Title: title Pay Grade: payGrade_obj Reports To: Divisional President Salary: $140000 - $175000 Other Forms of Compensation: RDM Bonus Structure With people as our core and a deep commitment to exceptional hospitality, CCL Hospitality Group has a philosophy rooted in caring for the individuals who care for our guests. Our most significant competitive advantage is our team members. We constantly strive to strengthen our service culture. Every team member knows they matter and owns a stake in our success, delivering hospitality excellence. With four distinct operating companies - Morrison Living, Unidine, Coreworks, and The Hub, we are shaping the industry's future leaders with a culture of service focused on elevated hospitality for community living across the country. Join us and discover how we drive mutual success that leaves lasting impressions. Job Summary Working as a Resident District Manager (RDM), you will serve as our point of contact for the client as well as lead the team and manage the overall operation. You will provide planning and direction within your account to achieve operational and financial goals in a dynamic environment. You will also maintain strong client relationships and work to fulfill our mission. Key Responsibilities: Leads, manages, and encourages a complementary team at a large account, with the goal of providing top-notch service to the client, students, and community Drives and develops self and team towards building strong relationships with the client(s) and achievement of key performance indicators (profitability, safety, employee engagement, etc.) May serve on the district leadership team and participates in ongoing conversations with peers to share best practices, mitigate risks, champion diversity, and build community Ensures decisions are weighed for risk/reward and short/long term implications while gathering input from team members and partners Cultivates a culture of transparency, understanding, education, safety, and accountability at the account Serves as the representative/brand ambassador within the district and community; attends key client and community events Ensures the needs of the clients are met or exceeded, retain the account, find cross-sell opportunities, and assist in the rebid process as directed Supports functional areas of operation, including but not limited to safety, marketing, nutrition, and culinary Ensures adherence to local, state, federal, and company policies, and conducts unit audits to ensure conformance for key areas (e.g. food storage, sanitation) Maintains compliance regulations and guidance for all applicable meal and retail programs, along with completing all required reporting on time Champions development within the account; conducts performance evaluations, along with succession planning, has full understanding of all roles within the operation Owns the financial results for the account, and works with leadership to ensure accuracy for reporting, forecasting, and budgeting processes Ensures consistent and fair administration of al policies and procedures Required Qualifications: Educational minimum and work experience Preferred Qualifications: Bachelor's degree and a minimum of three (3) years of management experience, preferably in food service, hospitality management, plant operations management, environmental services, laundry, or other Support Services area Is proficient in all aspects of food service management with a proven track record of success Has a consistent record of leading a business and a team, strong customer service, and good business and financial proficiencies Demonstrates strong initiative, critical thinking, ownership, communications (listening, written, and verbal), multi-tasking, prioritization, and organization skills Champions the inclusive approach, and is proactive, positive, professional, and resilient Excellent computer skills and proficiency with Microsoft Office Suite and POS software Occasional travel required in this position Apply to CCL today! CCL is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Applications are accepted on an ongoing basis. Associates at CCL are offered many fantastic benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Flexible Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) CCL maintains a drug-free workplace. Req ID: Compass Community Living Nicholas Henderson req_classification
Apr 12, 2024
Full time
Compass Community Living Position Title: title Pay Grade: payGrade_obj Reports To: Divisional President Salary: $140000 - $175000 Other Forms of Compensation: RDM Bonus Structure With people as our core and a deep commitment to exceptional hospitality, CCL Hospitality Group has a philosophy rooted in caring for the individuals who care for our guests. Our most significant competitive advantage is our team members. We constantly strive to strengthen our service culture. Every team member knows they matter and owns a stake in our success, delivering hospitality excellence. With four distinct operating companies - Morrison Living, Unidine, Coreworks, and The Hub, we are shaping the industry's future leaders with a culture of service focused on elevated hospitality for community living across the country. Join us and discover how we drive mutual success that leaves lasting impressions. Job Summary Working as a Resident District Manager (RDM), you will serve as our point of contact for the client as well as lead the team and manage the overall operation. You will provide planning and direction within your account to achieve operational and financial goals in a dynamic environment. You will also maintain strong client relationships and work to fulfill our mission. Key Responsibilities: Leads, manages, and encourages a complementary team at a large account, with the goal of providing top-notch service to the client, students, and community Drives and develops self and team towards building strong relationships with the client(s) and achievement of key performance indicators (profitability, safety, employee engagement, etc.) May serve on the district leadership team and participates in ongoing conversations with peers to share best practices, mitigate risks, champion diversity, and build community Ensures decisions are weighed for risk/reward and short/long term implications while gathering input from team members and partners Cultivates a culture of transparency, understanding, education, safety, and accountability at the account Serves as the representative/brand ambassador within the district and community; attends key client and community events Ensures the needs of the clients are met or exceeded, retain the account, find cross-sell opportunities, and assist in the rebid process as directed Supports functional areas of operation, including but not limited to safety, marketing, nutrition, and culinary Ensures adherence to local, state, federal, and company policies, and conducts unit audits to ensure conformance for key areas (e.g. food storage, sanitation) Maintains compliance regulations and guidance for all applicable meal and retail programs, along with completing all required reporting on time Champions development within the account; conducts performance evaluations, along with succession planning, has full understanding of all roles within the operation Owns the financial results for the account, and works with leadership to ensure accuracy for reporting, forecasting, and budgeting processes Ensures consistent and fair administration of al policies and procedures Required Qualifications: Educational minimum and work experience Preferred Qualifications: Bachelor's degree and a minimum of three (3) years of management experience, preferably in food service, hospitality management, plant operations management, environmental services, laundry, or other Support Services area Is proficient in all aspects of food service management with a proven track record of success Has a consistent record of leading a business and a team, strong customer service, and good business and financial proficiencies Demonstrates strong initiative, critical thinking, ownership, communications (listening, written, and verbal), multi-tasking, prioritization, and organization skills Champions the inclusive approach, and is proactive, positive, professional, and resilient Excellent computer skills and proficiency with Microsoft Office Suite and POS software Occasional travel required in this position Apply to CCL today! CCL is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Applications are accepted on an ongoing basis. Associates at CCL are offered many fantastic benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Flexible Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) CCL maintains a drug-free workplace. Req ID: Compass Community Living Nicholas Henderson req_classification
Flik Hospitality Group Salary: .00 Other Forms of Compensation: What makes FLIK click What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions. We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn't merely a job but the start of a career where you can flourish. Job Summary Working as a Resident District Manager (RDM), you will serve as our point of contact for the client as well as lead the team and manage the overall operation. You will provide planning and direction within your account to achieve operational and financial goals in a dynamic environment. You will also maintain strong client relationships and work to fulfill our mission. Key Responsibilities: Leads, manages, and encourages a complementary team at a large account, with the goal of providing top-notch service to the client, students, and community Drives and develops self and team towards building strong relationships with the client(s) and achievement of key performance indicators (profitability, safety, employee engagement, etc.) May serve on the district leadership team and participates in ongoing conversations with peers to share best practices, mitigate risks, champion diversity, and build community Ensures decisions are weighed for risk/reward and short/long term implications while gathering input from team members and partners Cultivates a culture of transparency, understanding, education, safety, and accountability at the account Serves as the representative/brand ambassador within the district and community; attends key client and community events Ensures the needs of the clients are met or exceeded, retain the account, find cross-sell opportunities, and assist in the rebid process as directed Supports functional areas of operation, including but not limited to safety, marketing, nutrition, and culinary Ensures adherence to local, state, federal, and company policies, and conducts unit audits to ensure conformance for key areas (e.g. food storage, sanitation) Maintains compliance regulations and guidance for all applicable meal and retail programs, along with completing all required reporting on time Champions development within the account; conducts performance evaluations, along with succession planning, has full understanding of all roles within the operation Owns the financial results for the account, and works with leadership to ensure accuracy for reporting, forecasting, and budgeting processes Ensures consistent and fair administration of al policies and procedures Required Qualifications: Educational minimum and work experience Preferred Qualifications: Bachelor's degree and a minimum of three (3) years of management experience, preferably in food service, hospitality management, plant operations management, environmental services, laundry, or other Support Services area Is proficient in all aspects of food service management with a proven track record of success Has a consistent record of leading a business and a team, strong customer service, and good business and financial proficiencies Demonstrates strong initiative, critical thinking, ownership, communications (listening, written, and verbal), multi-tasking, prioritization, and organization skills Champions the inclusive approach, and is proactive, positive, professional, and resilient Excellent computer skills and proficiency with Microsoft Office Suite and POS software Occasional travel required in this position Apply to Flik today! Flik is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Applications are accepted on an ongoing basis. Flik maintains a drug-free workplace. Associates at Flik Hospitality are offered many fantastic benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Paid Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Req ID: Flik Hospitality Group Shane Tirpak req_classification
Apr 10, 2024
Full time
Flik Hospitality Group Salary: .00 Other Forms of Compensation: What makes FLIK click What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions. We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn't merely a job but the start of a career where you can flourish. Job Summary Working as a Resident District Manager (RDM), you will serve as our point of contact for the client as well as lead the team and manage the overall operation. You will provide planning and direction within your account to achieve operational and financial goals in a dynamic environment. You will also maintain strong client relationships and work to fulfill our mission. Key Responsibilities: Leads, manages, and encourages a complementary team at a large account, with the goal of providing top-notch service to the client, students, and community Drives and develops self and team towards building strong relationships with the client(s) and achievement of key performance indicators (profitability, safety, employee engagement, etc.) May serve on the district leadership team and participates in ongoing conversations with peers to share best practices, mitigate risks, champion diversity, and build community Ensures decisions are weighed for risk/reward and short/long term implications while gathering input from team members and partners Cultivates a culture of transparency, understanding, education, safety, and accountability at the account Serves as the representative/brand ambassador within the district and community; attends key client and community events Ensures the needs of the clients are met or exceeded, retain the account, find cross-sell opportunities, and assist in the rebid process as directed Supports functional areas of operation, including but not limited to safety, marketing, nutrition, and culinary Ensures adherence to local, state, federal, and company policies, and conducts unit audits to ensure conformance for key areas (e.g. food storage, sanitation) Maintains compliance regulations and guidance for all applicable meal and retail programs, along with completing all required reporting on time Champions development within the account; conducts performance evaluations, along with succession planning, has full understanding of all roles within the operation Owns the financial results for the account, and works with leadership to ensure accuracy for reporting, forecasting, and budgeting processes Ensures consistent and fair administration of al policies and procedures Required Qualifications: Educational minimum and work experience Preferred Qualifications: Bachelor's degree and a minimum of three (3) years of management experience, preferably in food service, hospitality management, plant operations management, environmental services, laundry, or other Support Services area Is proficient in all aspects of food service management with a proven track record of success Has a consistent record of leading a business and a team, strong customer service, and good business and financial proficiencies Demonstrates strong initiative, critical thinking, ownership, communications (listening, written, and verbal), multi-tasking, prioritization, and organization skills Champions the inclusive approach, and is proactive, positive, professional, and resilient Excellent computer skills and proficiency with Microsoft Office Suite and POS software Occasional travel required in this position Apply to Flik today! Flik is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Applications are accepted on an ongoing basis. Flik maintains a drug-free workplace. Associates at Flik Hospitality are offered many fantastic benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Paid Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Req ID: Flik Hospitality Group Shane Tirpak req_classification
Perform functions to manage the cage departmental operations to ensure compliance with internal controls and gaming regulations. Must exercise good judgment in reviewing internal audit findings and implement corrective action within the limits of established polices. All duties are to be performed within the guidelines of Indiana Grand Casino policies and procedures, Internal Control Standards, and Indiana Gaming Regulations.ESSENTIAL DUTIES AND RESPONSIBILITIES: Develop departmental procedures and polices to ensure compliance with internal controls and gaming regulations Investigate shortages and errors, recommended, and implement corrective action to protect company assets. Analyze customer counts and trends to determine necessary staffing levels. Ensure all departmental staff is trained on policies, procedures and methods. Respond to guest complaints or problems and ensure corrective action is taken to prevent reoccurrence in the future. Review departmental expenses and ensure compliance with the budget. Other duties as assigned.ADDITIONAL DUTIES/JOB DIMENSIONS:Regular attendance in conformance with the standards, which may be established by Indiana Grand Racing & Casino from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to Indiana Grand Racing & Casino disciplinary action procedures up to and including termination of employment.Due to the cyclical nature of the hospitality/entertainment industry, employees may be required to work varying schedules to reflect the business needs of the property.Upon employment, all employees are required to fully comply with Indiana Grand Racing & Casino policies and procedures for the safe and efficient operation of company facilities. Employees who violate Company policies and procedures are subject to disciplinary action up to and including termination of employmentQUALIFICATION REQUIREMENTS:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.EDUCATION and/or EXPERIENCE:Thorough knowledge of a specified or technical field, such as Accounting, equivalent to 2 years of college. 2-3 years of managerial and cash handling experience is preferred.LANGUAGE SKILLS:Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-INDIANA GRAND RACING & CASINO CERTIFICATES, LICENSES, REGISTRATIONS:Must qualify for, obtain, and maintain a gaming license from the Indiana Gaming Commission.REASONING ABILITY:Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.ACCESS TO GAMING FLOORRequires Access to the Gaming FloorWORK ENVIRONMENT:The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Job duties are performed in noisy and smoky environment. Working are is confines, and space is limited.
Apr 07, 2024
Full time
Perform functions to manage the cage departmental operations to ensure compliance with internal controls and gaming regulations. Must exercise good judgment in reviewing internal audit findings and implement corrective action within the limits of established polices. All duties are to be performed within the guidelines of Indiana Grand Casino policies and procedures, Internal Control Standards, and Indiana Gaming Regulations.ESSENTIAL DUTIES AND RESPONSIBILITIES: Develop departmental procedures and polices to ensure compliance with internal controls and gaming regulations Investigate shortages and errors, recommended, and implement corrective action to protect company assets. Analyze customer counts and trends to determine necessary staffing levels. Ensure all departmental staff is trained on policies, procedures and methods. Respond to guest complaints or problems and ensure corrective action is taken to prevent reoccurrence in the future. Review departmental expenses and ensure compliance with the budget. Other duties as assigned.ADDITIONAL DUTIES/JOB DIMENSIONS:Regular attendance in conformance with the standards, which may be established by Indiana Grand Racing & Casino from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to Indiana Grand Racing & Casino disciplinary action procedures up to and including termination of employment.Due to the cyclical nature of the hospitality/entertainment industry, employees may be required to work varying schedules to reflect the business needs of the property.Upon employment, all employees are required to fully comply with Indiana Grand Racing & Casino policies and procedures for the safe and efficient operation of company facilities. Employees who violate Company policies and procedures are subject to disciplinary action up to and including termination of employmentQUALIFICATION REQUIREMENTS:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.EDUCATION and/or EXPERIENCE:Thorough knowledge of a specified or technical field, such as Accounting, equivalent to 2 years of college. 2-3 years of managerial and cash handling experience is preferred.LANGUAGE SKILLS:Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-INDIANA GRAND RACING & CASINO CERTIFICATES, LICENSES, REGISTRATIONS:Must qualify for, obtain, and maintain a gaming license from the Indiana Gaming Commission.REASONING ABILITY:Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.ACCESS TO GAMING FLOORRequires Access to the Gaming FloorWORK ENVIRONMENT:The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Job duties are performed in noisy and smoky environment. Working are is confines, and space is limited.
ESSENTIAL DUTIES & RESPONSIBILITIES General: Maintain a pleasant, friendly, and welcoming attitude toward all external and internal guests at all times. Maintain strict confidentiality relative to financial information, operating systems, company policies and procedures, marketing plans, and team member information. Development of staff, interviews, hires, and evaluations. Ensures the safety and security of employees and customers. Supervises programs and processes to reduce and control loss time injuries. Review marketing activities, promotions and events with Hospitality Managers as required. Monitor staffing levels to maintain budgeted levels of employment. Delegate authority and assign responsibilities. Meets with departmental managers as necessary Supervise all activities during assigned shift and provide hands-on leadership for all outlets. Delegate authority and assign responsibilities and work schedules to department staff, and monitor for timely and proper completion. Monitor all wait stations, host stand, and general appearance of the restaurants to assure cleanliness and compliance with company standards. Assist with budget oversight and expense management. Administer disciplinary action as necessary. Produce and deliver reports as needed. Utilize training and existing policies and procedures to make sound business decisions. Improve productivity by recommending improvements, processes, equipment, and systems. Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same. Have complete knowledge of all casino events and promotional activities. Ensure the safety and security of all guests and team members. Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change. Other duties as assigned or any reasonable request from any member of management. Operating Principles: Ensure at all times operating principles are being adhered to: Clean - Keep all areas clean and pristine; Safe - Follow all safety policies and procedures; Friendly - Use customer courtesy skills of Family Style Service to provide superior guest service; Fun - Be interactive with all internal and external guests while maintaining professional standards. Tools and Technology: Use of MICROS cash register system, credit card machine, desktop computer station, Microsoft office software, casino tracking programs (Datastream, Kronos, Stratton Warren), Serving trays, bus tub, food and dish carts, beverage dispensers, Hoodless/ventless fryer, insta-burger grill, Panini grill, pizza oven and warmer, microwave, freezer, refrigerator, small steam tables, cleaning materials, wet mops and brooms, telephone, voicemail, fax machine, PBX system, and photocopier. Licensure: Must be able to obtain and maintain a 1055 Slot/Cardroom/Pari-Mutuel Individual Combo Slot license. Must be at least 21 years of age. Three (3) years of tax returns required. QUALIFICATIONS Experience: Two to five years of combined or separate experience in the Food and Beverage industry managing personnel with a 4-year degree preferred in related fields or equivalent work experience. Knowledge: Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. Knowledge of gaming laws and regulations. Skills: Give full attention to what other people are saying, take time to understand the points being made, ask questions as appropriate, and not interrupt at inappropriate times. Talking to others to convey information effectively. Determining causes of operating errors and deciding what to do about it. Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Monitor/Assess performance of oneself, other individuals, or organizations to make improvements or take corrective action. PHYSICAL DEMANDS AND WORK ENVIRONMENTThe physical demands and work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Physical Demands: Required to stand and walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk and hear. Frequently required to bend or stoop and to lift up to 25 pounds, including lifting overhead. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work shifts may vary. Work Environment: A restaurant environment with varied noise levels, variable temperatures, wet areas, and smoke. Use of an elevator and stairs. A kitchen environment with a variety of workstations and storage areas, exposed to varied temperatures, smoke, steam, noise, and wet areas. May also work in a banquet/showroom environment with varied noise levels and temperatures, wet areas, and exposure to low-level lights. Use of elevator and stairs.
Apr 07, 2024
Full time
ESSENTIAL DUTIES & RESPONSIBILITIES General: Maintain a pleasant, friendly, and welcoming attitude toward all external and internal guests at all times. Maintain strict confidentiality relative to financial information, operating systems, company policies and procedures, marketing plans, and team member information. Development of staff, interviews, hires, and evaluations. Ensures the safety and security of employees and customers. Supervises programs and processes to reduce and control loss time injuries. Review marketing activities, promotions and events with Hospitality Managers as required. Monitor staffing levels to maintain budgeted levels of employment. Delegate authority and assign responsibilities. Meets with departmental managers as necessary Supervise all activities during assigned shift and provide hands-on leadership for all outlets. Delegate authority and assign responsibilities and work schedules to department staff, and monitor for timely and proper completion. Monitor all wait stations, host stand, and general appearance of the restaurants to assure cleanliness and compliance with company standards. Assist with budget oversight and expense management. Administer disciplinary action as necessary. Produce and deliver reports as needed. Utilize training and existing policies and procedures to make sound business decisions. Improve productivity by recommending improvements, processes, equipment, and systems. Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same. Have complete knowledge of all casino events and promotional activities. Ensure the safety and security of all guests and team members. Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change. Other duties as assigned or any reasonable request from any member of management. Operating Principles: Ensure at all times operating principles are being adhered to: Clean - Keep all areas clean and pristine; Safe - Follow all safety policies and procedures; Friendly - Use customer courtesy skills of Family Style Service to provide superior guest service; Fun - Be interactive with all internal and external guests while maintaining professional standards. Tools and Technology: Use of MICROS cash register system, credit card machine, desktop computer station, Microsoft office software, casino tracking programs (Datastream, Kronos, Stratton Warren), Serving trays, bus tub, food and dish carts, beverage dispensers, Hoodless/ventless fryer, insta-burger grill, Panini grill, pizza oven and warmer, microwave, freezer, refrigerator, small steam tables, cleaning materials, wet mops and brooms, telephone, voicemail, fax machine, PBX system, and photocopier. Licensure: Must be able to obtain and maintain a 1055 Slot/Cardroom/Pari-Mutuel Individual Combo Slot license. Must be at least 21 years of age. Three (3) years of tax returns required. QUALIFICATIONS Experience: Two to five years of combined or separate experience in the Food and Beverage industry managing personnel with a 4-year degree preferred in related fields or equivalent work experience. Knowledge: Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. Knowledge of gaming laws and regulations. Skills: Give full attention to what other people are saying, take time to understand the points being made, ask questions as appropriate, and not interrupt at inappropriate times. Talking to others to convey information effectively. Determining causes of operating errors and deciding what to do about it. Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Monitor/Assess performance of oneself, other individuals, or organizations to make improvements or take corrective action. PHYSICAL DEMANDS AND WORK ENVIRONMENTThe physical demands and work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Physical Demands: Required to stand and walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk and hear. Frequently required to bend or stoop and to lift up to 25 pounds, including lifting overhead. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work shifts may vary. Work Environment: A restaurant environment with varied noise levels, variable temperatures, wet areas, and smoke. Use of an elevator and stairs. A kitchen environment with a variety of workstations and storage areas, exposed to varied temperatures, smoke, steam, noise, and wet areas. May also work in a banquet/showroom environment with varied noise levels and temperatures, wet areas, and exposure to low-level lights. Use of elevator and stairs.
Compass Group USA Inc
North Dartmouth, Massachusetts
Salary: $125,000-$130,000 Other Forms of Compensation: Bonus Eligible At over 300 college & universities around the country, Chartwells Higher Education is re-inventing the on-campus dining experience. We are challenging the norm and setting new standards by investing in high-tech, food-infused social spaces that bring people together to promote meaningful relationships and interactions. We are food-forward difference makers, bound together by a desire to feed hungry minds and prepare students for success. We are seeking hungry, humble and smart associates who are looking to join and grow with a diverse organization. We invite you to start your career journey with us and look forward to hearing from you. Job Summary Working as a Resident District Manager (RDM), you will manage a large multi-unit dining account. You will serve as our point of contact for the client as well as lead the team within the account and manage the overall operation. You will provide planning and direction within your account to achieve operational and financial goals in a dynamic environment. You will also maintain strong client relationships and work to fulfill growing our dining program. Key Responsibilities: Leads, manages, and encourages a team with varied strengths at a large account, with the goal of providing outstanding service to the client, students, and community Drives and develops self and team towards building positive relationships with the client(s) and achievement of key performance indicators (profitability, safety, employee engagement, etc.) May serve on district leadership team, and participates in ongoing conversations with peers to share standard processes, mitigate risks, champion diversity, and build community Ensures decisions are weighed for risk/reward and short/long term implications while gathering input from the team and partners Cultivates a culture of clarity, understanding, education, safety, and accountability at the account Serves as the representative/brand ambassador of the Chartwells team and community; attends key client and community events Ensures client needs are met or exceeded, we retain the account, find cross-sell opportunities, and assist in rebid process as advised Supports functional areas of operation, including but not limited to safety, marketing, nutrition and culinary Ensures adherence to local, state, federal and company policies, and conducts unit audits to ensure conformance for key areas (e.g. food storage, sanitation) Champions development; conducts performance evaluations, along with succession planning; has full understanding of all roles within operation Owns the financial results for the account, and works with leadership to ensure accuracy for reporting, forecasting, and budgeting processes Ensures consistent and fair administration of al policies and procedures Preferred Qualifications: Minimum of five (5) years of management experience, preferably in foodservice or hospitality management Has consistent track record of leading a business and a team, strong customer service, and good business and financial savvy Demonstrates strong initiative, critical thinking, ownership, communications (listening, written, and verbal), multi-tasking, prioritization, and organization skills Champions the inclusion approach, and is proactive, positive, professional, and resilient Excellent digital literacy and proficiency with Microsoft Office suite and POS software Apply to Chartwells Higher Education today! Chartwells Higher Education is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Applications are accepted on an ongoing basis. Chartwells Higher Ed maintains a drug-free workplace. Associates at Chartwells Higher Ed are offered many fantastic benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Paid Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Req ID: Chartwells Higher Education KRISTINA MCCARTHY req_classification
Apr 02, 2024
Full time
Salary: $125,000-$130,000 Other Forms of Compensation: Bonus Eligible At over 300 college & universities around the country, Chartwells Higher Education is re-inventing the on-campus dining experience. We are challenging the norm and setting new standards by investing in high-tech, food-infused social spaces that bring people together to promote meaningful relationships and interactions. We are food-forward difference makers, bound together by a desire to feed hungry minds and prepare students for success. We are seeking hungry, humble and smart associates who are looking to join and grow with a diverse organization. We invite you to start your career journey with us and look forward to hearing from you. Job Summary Working as a Resident District Manager (RDM), you will manage a large multi-unit dining account. You will serve as our point of contact for the client as well as lead the team within the account and manage the overall operation. You will provide planning and direction within your account to achieve operational and financial goals in a dynamic environment. You will also maintain strong client relationships and work to fulfill growing our dining program. Key Responsibilities: Leads, manages, and encourages a team with varied strengths at a large account, with the goal of providing outstanding service to the client, students, and community Drives and develops self and team towards building positive relationships with the client(s) and achievement of key performance indicators (profitability, safety, employee engagement, etc.) May serve on district leadership team, and participates in ongoing conversations with peers to share standard processes, mitigate risks, champion diversity, and build community Ensures decisions are weighed for risk/reward and short/long term implications while gathering input from the team and partners Cultivates a culture of clarity, understanding, education, safety, and accountability at the account Serves as the representative/brand ambassador of the Chartwells team and community; attends key client and community events Ensures client needs are met or exceeded, we retain the account, find cross-sell opportunities, and assist in rebid process as advised Supports functional areas of operation, including but not limited to safety, marketing, nutrition and culinary Ensures adherence to local, state, federal and company policies, and conducts unit audits to ensure conformance for key areas (e.g. food storage, sanitation) Champions development; conducts performance evaluations, along with succession planning; has full understanding of all roles within operation Owns the financial results for the account, and works with leadership to ensure accuracy for reporting, forecasting, and budgeting processes Ensures consistent and fair administration of al policies and procedures Preferred Qualifications: Minimum of five (5) years of management experience, preferably in foodservice or hospitality management Has consistent track record of leading a business and a team, strong customer service, and good business and financial savvy Demonstrates strong initiative, critical thinking, ownership, communications (listening, written, and verbal), multi-tasking, prioritization, and organization skills Champions the inclusion approach, and is proactive, positive, professional, and resilient Excellent digital literacy and proficiency with Microsoft Office suite and POS software Apply to Chartwells Higher Education today! Chartwells Higher Education is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Applications are accepted on an ongoing basis. Chartwells Higher Ed maintains a drug-free workplace. Associates at Chartwells Higher Ed are offered many fantastic benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Paid Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Req ID: Chartwells Higher Education KRISTINA MCCARTHY req_classification
THE LOS ANGELES HOSPITALITY EDUCATION CENTER The Los Angeles Hospitality Education Center (LAHEC) is located at the Hollywood Park Entertainment District, currently under construction in Inglewood, CA. This district is a 298-acre urban village anchored by the region's newest shopping street, restaurants, and multiple major sports and entertainment venues. The village will include two million square feet of Class A commercial space, 2,500 modern residences, a 70,000 seat National Football League (NFL) stadium, 6,000 seat performing arts venue, and 25 acres of public parks. Our programs are designed to provide market-driven, competency-based education delivered by faculty with appropriate credentials and industry experience. The programs enable graduates to gain entry-level employment in the hospitality industry at living wages with opportunities for advancement in the food service industry. We take great pride in preparing our graduates for a variety of careers in the food service industry. This preparation is accomplished through practical experiences in state-of-industry kitchens and learning labs including simulated situations with real-world production applications. THE ROLE The Admissions Associate will connect with prospective students by answering incoming phone calls, responding to Web inquires, attending college fairs and visiting high schools. Once a prospective applicant, has been identified the Admissions Associate will conduct an introductory assessment over the phone or during an on-campus interview. The Admissions Associate evaluates the applicant's qualifications, past experiences and objectives and will describe the educational programs and answer any inquiries regarding applications, enrollment, courses and financial aid. They will record information into a database and follow-up with applicants to update statuses and answer any new questions. The Admissions Associate may also give tours and lead general information sessions about the campus. ESSENTIAL FUNCTIONS Provides students, parents, and guardians with information regarding admissions requirements and processes, financial aid opportunities, enrollment issues, or other procedures. Engages in the recruiting process by coordinating and participating in promotional events, high school events, career fairs, campus tours, student interviews, and other admissions activities. Enter data and statistics into the institution's computer applications. Works closely with the Directors of Admissions, Education and Career Services. Maintains a professional demeanor and demonstrates excellent relations with students, staff and faculty. Ensures compliance with BPPE-CA education codes and regulations. Participates with BPPE-CA annual reviews and site visits. Participates with planning and execution of all student recruitment and retention activities. QUALIFICATIONS To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required. High School Diploma or GED equivalent. Bachelor's degree in Education or related field is preferred. Experience with high school admissions is a plus. Experience in the education and hospitality industries. Strong interpersonal, presentation, networking, and verbal and written communication skills. Sales and marketing skills. Experience using social media. Proficiency with computers. Literate with MS Office and G-Suite applications. Commitment to the organization's mission and objectives. Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.
Mar 29, 2024
Full time
THE LOS ANGELES HOSPITALITY EDUCATION CENTER The Los Angeles Hospitality Education Center (LAHEC) is located at the Hollywood Park Entertainment District, currently under construction in Inglewood, CA. This district is a 298-acre urban village anchored by the region's newest shopping street, restaurants, and multiple major sports and entertainment venues. The village will include two million square feet of Class A commercial space, 2,500 modern residences, a 70,000 seat National Football League (NFL) stadium, 6,000 seat performing arts venue, and 25 acres of public parks. Our programs are designed to provide market-driven, competency-based education delivered by faculty with appropriate credentials and industry experience. The programs enable graduates to gain entry-level employment in the hospitality industry at living wages with opportunities for advancement in the food service industry. We take great pride in preparing our graduates for a variety of careers in the food service industry. This preparation is accomplished through practical experiences in state-of-industry kitchens and learning labs including simulated situations with real-world production applications. THE ROLE The Admissions Associate will connect with prospective students by answering incoming phone calls, responding to Web inquires, attending college fairs and visiting high schools. Once a prospective applicant, has been identified the Admissions Associate will conduct an introductory assessment over the phone or during an on-campus interview. The Admissions Associate evaluates the applicant's qualifications, past experiences and objectives and will describe the educational programs and answer any inquiries regarding applications, enrollment, courses and financial aid. They will record information into a database and follow-up with applicants to update statuses and answer any new questions. The Admissions Associate may also give tours and lead general information sessions about the campus. ESSENTIAL FUNCTIONS Provides students, parents, and guardians with information regarding admissions requirements and processes, financial aid opportunities, enrollment issues, or other procedures. Engages in the recruiting process by coordinating and participating in promotional events, high school events, career fairs, campus tours, student interviews, and other admissions activities. Enter data and statistics into the institution's computer applications. Works closely with the Directors of Admissions, Education and Career Services. Maintains a professional demeanor and demonstrates excellent relations with students, staff and faculty. Ensures compliance with BPPE-CA education codes and regulations. Participates with BPPE-CA annual reviews and site visits. Participates with planning and execution of all student recruitment and retention activities. QUALIFICATIONS To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required. High School Diploma or GED equivalent. Bachelor's degree in Education or related field is preferred. Experience with high school admissions is a plus. Experience in the education and hospitality industries. Strong interpersonal, presentation, networking, and verbal and written communication skills. Sales and marketing skills. Experience using social media. Proficiency with computers. Literate with MS Office and G-Suite applications. Commitment to the organization's mission and objectives. Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.