Languages English Education No degree, certificate or diploma Experience 1 to less than 7 months Salary: $18.50/hour Vacancy-2 Responsibilities Tasks Sweep, mop, wash and polish floors Make beds and change sheets Clean, disinfect and polish kitchen and bathroom fixtures and appliances Disinfect operating rooms and other areas Clean and disinfect elevators Pick up debris and empty trash containers Launder clothing and household linens Perform light housekeeping and cleaning duties Wash windows, walls and ceilings Address customers' complaints or concerns How to apply By email
Apr 18, 2024
Languages English Education No degree, certificate or diploma Experience 1 to less than 7 months Salary: $18.50/hour Vacancy-2 Responsibilities Tasks Sweep, mop, wash and polish floors Make beds and change sheets Clean, disinfect and polish kitchen and bathroom fixtures and appliances Disinfect operating rooms and other areas Clean and disinfect elevators Pick up debris and empty trash containers Launder clothing and household linens Perform light housekeeping and cleaning duties Wash windows, walls and ceilings Address customers' complaints or concerns How to apply By email
Full time day shift, starting at $20/hr plus benefits.About Us:Caesars Entertainment is Blazing the Trail for our team members with an all new benefits program. Full-time team members are able to choose from five different medical coverage levels and four different carriers. We also have an on-site clinic for team members to take advantage of. Team members also have a variety of options with dental and vision plans, along with other voluntary benefits. All full-time team members are able to take advantage of enrolling in this benefits jackpot with their new career at Caesars Entertainment.We're investing in your future more than ever with enhanced tuition assistance and an all-new student loan debt repayment program. As a new Caesars' Team Member, you'll be eligible to begin reaping the rewards of many of these benefits, in just 6 months - with full access to all educational programs with just a year of continuous employment. Benefits include tuition assistance programs, student loan repayment, and dependent scholarship programs. We invite you to be part of the extraordinary and go All In on Education with us. Additional benefits include the option to enroll in 401k with a company match, free parking, and a wide variety of team member activities. Team members are also able to enjoy free meals in our team member dining room while on shift. This includes sandwiches, salads, fresh fruit, cereal and a wide variety of beverages. Job Description: Maintains cleanliness of hotel rooms, hallways, linen rooms, and storage/employee areas in the hotel as directed by Housekeeping Team leader and/or Supervisor. Makes beds according to standards. Dusts, and cleans windows/mirrors. Vacuum and clean carpeted areas and behind furniture. Cleans bathrooms including floors, sinks, toilets, and bathtubs. Supplies rooms with all amenities and linens. Assures that every room is set up according to standards. Cleans and maintains his/her workstation, including stocking workstation with chemicals, sheets, pillowcases, towels and all amenities. Fills out daily housekeeping logs. Enters proper code via telephone, to update checkout ready status for rooms when directed to do so. Turns in all lost and found items to ensure proper logging. Greets all guests throughout shift with the proper salutation and pleasant expression. Maintains and cleans all equipment used throughout the course of a shift. Follows all necessary safety procedures including Bloodborne Pathogens and Personal Protective Equipment. Must be able to identify and report safety concerns or maintenance deficiencies for proper handling. Adheres to departmental and company policies. Performs all other related and compatible duties as assigned.Qualifications: Must be able to work in areas containing dust, secondhand smoke, varying noise and temperature levels, lighting, vibration, crowds and air quality. Must be able to operate equipment, including vacuum cleaners, mops and brooms. Must be able to work in a fast-paced environment.
Apr 18, 2024
Full time
Full time day shift, starting at $20/hr plus benefits.About Us:Caesars Entertainment is Blazing the Trail for our team members with an all new benefits program. Full-time team members are able to choose from five different medical coverage levels and four different carriers. We also have an on-site clinic for team members to take advantage of. Team members also have a variety of options with dental and vision plans, along with other voluntary benefits. All full-time team members are able to take advantage of enrolling in this benefits jackpot with their new career at Caesars Entertainment.We're investing in your future more than ever with enhanced tuition assistance and an all-new student loan debt repayment program. As a new Caesars' Team Member, you'll be eligible to begin reaping the rewards of many of these benefits, in just 6 months - with full access to all educational programs with just a year of continuous employment. Benefits include tuition assistance programs, student loan repayment, and dependent scholarship programs. We invite you to be part of the extraordinary and go All In on Education with us. Additional benefits include the option to enroll in 401k with a company match, free parking, and a wide variety of team member activities. Team members are also able to enjoy free meals in our team member dining room while on shift. This includes sandwiches, salads, fresh fruit, cereal and a wide variety of beverages. Job Description: Maintains cleanliness of hotel rooms, hallways, linen rooms, and storage/employee areas in the hotel as directed by Housekeeping Team leader and/or Supervisor. Makes beds according to standards. Dusts, and cleans windows/mirrors. Vacuum and clean carpeted areas and behind furniture. Cleans bathrooms including floors, sinks, toilets, and bathtubs. Supplies rooms with all amenities and linens. Assures that every room is set up according to standards. Cleans and maintains his/her workstation, including stocking workstation with chemicals, sheets, pillowcases, towels and all amenities. Fills out daily housekeeping logs. Enters proper code via telephone, to update checkout ready status for rooms when directed to do so. Turns in all lost and found items to ensure proper logging. Greets all guests throughout shift with the proper salutation and pleasant expression. Maintains and cleans all equipment used throughout the course of a shift. Follows all necessary safety procedures including Bloodborne Pathogens and Personal Protective Equipment. Must be able to identify and report safety concerns or maintenance deficiencies for proper handling. Adheres to departmental and company policies. Performs all other related and compatible duties as assigned.Qualifications: Must be able to work in areas containing dust, secondhand smoke, varying noise and temperature levels, lighting, vibration, crowds and air quality. Must be able to operate equipment, including vacuum cleaners, mops and brooms. Must be able to work in a fast-paced environment.
Job Summary: Provide a clean and safe environment for the guest. Meet or exceed Harrah's standards of cleanliness and guest service.Essential Duties and Responsibilities include the following; other duties may be assigned, as necessary. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Roles and Responsibilities: â Must meet Quota of 16/17 daily, while marinating the Caesars's standard of cleanliness and delivering great guest service. â Must be able to cross train and be able to perform all functions. â Acts as a role model and always presents oneself as a credit to Caesars's and encourages others to do the same. â Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. â Suggests products, services and experiences to guests. â Other duties as assigned.Qualifications: â Must pass a drug test. â Must possess excellent customer service and communication skills. â Must be at least 18 years of age. â Maintain knowledge of current property events, promotions and attractions. â Must be able to work independently, with little supervision. â Comfortable working in a fast paced, dynamic environment. â Superior communication and presentation skills. â Ability to work effectively in a team setting and independently. â Must present a well-groomed appearance. â Must adhere to uniform/appearance requirements. â Ability to appreciate and be friendly with all Harrah's Gulf Coast team members who are of various ethnic and cultural backgrounds. â Able to accept direction of Senior Leadership.Physical, Mental & Environmental Demands: â Able to read, write and speak English sufficiently to perform job. â Available to work any shift, holidays and weekends. â Ability to tolerate cigarette/cigar smoke and e-cigarette vapor. â Ability to tolerate the smell and residue of cleaning products used in work and back of house areas. â Responds to visual and aural cues. â Must be able to read, write, speak and understand English. â Able to push, pull and carry up to 100 pounds. â Able to tolerate a loud and noisy environment. â Able to stand and walk for extended periods. â Able to sit, stoop, reach and bend. â Must be able to cross train and be able to perform all functions.
Apr 18, 2024
Full time
Job Summary: Provide a clean and safe environment for the guest. Meet or exceed Harrah's standards of cleanliness and guest service.Essential Duties and Responsibilities include the following; other duties may be assigned, as necessary. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Roles and Responsibilities: â Must meet Quota of 16/17 daily, while marinating the Caesars's standard of cleanliness and delivering great guest service. â Must be able to cross train and be able to perform all functions. â Acts as a role model and always presents oneself as a credit to Caesars's and encourages others to do the same. â Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. â Suggests products, services and experiences to guests. â Other duties as assigned.Qualifications: â Must pass a drug test. â Must possess excellent customer service and communication skills. â Must be at least 18 years of age. â Maintain knowledge of current property events, promotions and attractions. â Must be able to work independently, with little supervision. â Comfortable working in a fast paced, dynamic environment. â Superior communication and presentation skills. â Ability to work effectively in a team setting and independently. â Must present a well-groomed appearance. â Must adhere to uniform/appearance requirements. â Ability to appreciate and be friendly with all Harrah's Gulf Coast team members who are of various ethnic and cultural backgrounds. â Able to accept direction of Senior Leadership.Physical, Mental & Environmental Demands: â Able to read, write and speak English sufficiently to perform job. â Available to work any shift, holidays and weekends. â Ability to tolerate cigarette/cigar smoke and e-cigarette vapor. â Ability to tolerate the smell and residue of cleaning products used in work and back of house areas. â Responds to visual and aural cues. â Must be able to read, write, speak and understand English. â Able to push, pull and carry up to 100 pounds. â Able to tolerate a loud and noisy environment. â Able to stand and walk for extended periods. â Able to sit, stoop, reach and bend. â Must be able to cross train and be able to perform all functions.
At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment provider. Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, 'Create the Extraordinary'. Our vision, 'Create spectacular worlds. That immerse, inspire and connect you. We don't perform magic; we create it with excellence. '. If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities. POSITION SUMMARYThe incumbent in this position is responsible for providing superior service to both the internal and external customer. The incumbent is also responsible for maintaining Horseshoe St. Louis standards of cleanliness throughout the hotel tower, as directed. JOB DUTIES AND RESPONSIBILITIESThe following statements are intended as general illustrations of the work in this job class and are not all-inclusive for specific positions.)1. Cleans hotel rooms, hallways, linen rooms, employee and storage areas in the hotel towers, as directed in the time designated.2. Is responsible for maintaining and cleaning all equipment used throughout the course of a shift, as detailed in the SOP.3. Maintains proper documentation of all duties accomplished during a working shift, as directed.4. Reports all safety hazards or maintenance deficiencies for proper handling.5. Abides by all security/safety measures.6. Greets all guests throughout shift with the proper salutation and pleasant 7. expression.8. Performs all duties in a quiet and orderly manner.9. All associates must maintain a neat, clean and well-groomed appearance per Horseshoe St. Louis SOP's.10. Keeps the operating cart clean and neat with sufficient supplies for no more than eight rooms at a time.11. Keeps the assigned floor clean and free of trash and linens.12. Expediently turn in any lost and found items on property to the Management.13. Replenishing each guest rooms with standardized amenities and materials.14. Cleans any biohazard materials with proper safety equipment.15. Cleaning Rooms in a consistent, standardize and efficient manner as directed by the SOP's.16. Performs all Housekeeping related assignments and duties.17. Responds to all and any guest requests.18. Reports room and hall deficiencies to PBX/Supervisor and follows up on completion. 19. Provides accurate information of property along with property events and promotions.20. Performs other duties as assigned by management. JOB QUALIFICATIONS: Ability to communicate with hotel guests, announcing arrival at door, and comprehending special requests from guests. Ability to inspect and maintain areas for which responsible. Must be able to use the equipment associated with the position, including, but not limited to, vacuum, cleaning supplies and safety equipment. Ability to effectively and efficiently move around work area. Ability to clean as directed at an acceptable performance rate. Ability to minimally communicate and understand, in English, matters of mutual concern, such as directions, hazards or questions. If unable to speak or understand English, prior experience as a maid is required. Ability to be physically mobile, and stand/walk for 8 to 12-hour shifts. Must be able to work in areas containing dust, secondhand smoke, varying noise and temperature levels, lighting, vibrations, crowds and air quality. Must present a professional appearance and demeanor at all times. Regular and punctual attendance is required.These skills and abilities are typically acquired through two months of on-the-job training.
Apr 15, 2024
Full time
At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment provider. Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, 'Create the Extraordinary'. Our vision, 'Create spectacular worlds. That immerse, inspire and connect you. We don't perform magic; we create it with excellence. '. If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities. POSITION SUMMARYThe incumbent in this position is responsible for providing superior service to both the internal and external customer. The incumbent is also responsible for maintaining Horseshoe St. Louis standards of cleanliness throughout the hotel tower, as directed. JOB DUTIES AND RESPONSIBILITIESThe following statements are intended as general illustrations of the work in this job class and are not all-inclusive for specific positions.)1. Cleans hotel rooms, hallways, linen rooms, employee and storage areas in the hotel towers, as directed in the time designated.2. Is responsible for maintaining and cleaning all equipment used throughout the course of a shift, as detailed in the SOP.3. Maintains proper documentation of all duties accomplished during a working shift, as directed.4. Reports all safety hazards or maintenance deficiencies for proper handling.5. Abides by all security/safety measures.6. Greets all guests throughout shift with the proper salutation and pleasant 7. expression.8. Performs all duties in a quiet and orderly manner.9. All associates must maintain a neat, clean and well-groomed appearance per Horseshoe St. Louis SOP's.10. Keeps the operating cart clean and neat with sufficient supplies for no more than eight rooms at a time.11. Keeps the assigned floor clean and free of trash and linens.12. Expediently turn in any lost and found items on property to the Management.13. Replenishing each guest rooms with standardized amenities and materials.14. Cleans any biohazard materials with proper safety equipment.15. Cleaning Rooms in a consistent, standardize and efficient manner as directed by the SOP's.16. Performs all Housekeeping related assignments and duties.17. Responds to all and any guest requests.18. Reports room and hall deficiencies to PBX/Supervisor and follows up on completion. 19. Provides accurate information of property along with property events and promotions.20. Performs other duties as assigned by management. JOB QUALIFICATIONS: Ability to communicate with hotel guests, announcing arrival at door, and comprehending special requests from guests. Ability to inspect and maintain areas for which responsible. Must be able to use the equipment associated with the position, including, but not limited to, vacuum, cleaning supplies and safety equipment. Ability to effectively and efficiently move around work area. Ability to clean as directed at an acceptable performance rate. Ability to minimally communicate and understand, in English, matters of mutual concern, such as directions, hazards or questions. If unable to speak or understand English, prior experience as a maid is required. Ability to be physically mobile, and stand/walk for 8 to 12-hour shifts. Must be able to work in areas containing dust, secondhand smoke, varying noise and temperature levels, lighting, vibrations, crowds and air quality. Must present a professional appearance and demeanor at all times. Regular and punctual attendance is required.These skills and abilities are typically acquired through two months of on-the-job training.
JOB SUMMARY:The Guest Room Attendant cleans guest rooms in their assigned area with the intention of removing all evidence of previous guests. He/She ensures all amenities are present and displayed in the appropriate manner. Applicants will be considered across all Caesars Entertainment properties in Las Vegas. ESSENTIAL JOB FUNCTIONS: Clean rooms according to procedures stated in the department guidelines Complete turn down service as assigned Obtain needed cleaning supplies from supply room Obtain computer printout of room assignments for their station Sign for keys prior to starting shift Required to empty bag on vacuum cleaner daily At the end of shift, turn in keys, supplies, and signed computer assignment sheet to the appropriate locations Turns in all items found in guest halls or left in check out rooms in a timely mannerQUALIFICATIONS: Work requires effective communication in English, both verbal and written form in a professional manner Must present a neat and professional appearance Work requires flexibility to work various shifts Work may require use of a small step stool to reach high areas of assigned Must be able to work from a standing position and/or walking motion for extended periods of time Work requires ability to work from a kneeling position for extended periods of time Work requires attention to detail and must have visual capabilities needed to inspect their own work upon completion to avoid leaving deficient work Work in areas containing dust, second hand smoke, varying noise and temperature levels, lighting, vibration, crowds and air qualityPHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Able to push, pull, carry, or lift up to 50lbs repetitively throughout the work day. The physical ability to stand and/or walk continuously for duration of shift. The physical ability to climb stairs, balance, bend/stoop, and kneel continuously. The physical ability to frequently crouch, push/pull, squat, and work above the shoulders with both arms. The physical ability to use both hands for continuous grasping. The physical ability to push, pull, and lift various furniture items such as mattresses, end tables, chairs, ottomans, lamps, and tables. The physical ability to tolerate any required personal protective equipment such as gloves, safety glasses, safety goggles, and other protective equipment deemed appropriate on a continuous basis. Ability to safely operate motorized equipment Attention to detail and must have visual capabilities needed to inspect work upon completion to avoid leaving deficient work. Ability to maintain regular, predictable attendance according to scheduleDisclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
Apr 15, 2024
Full time
JOB SUMMARY:The Guest Room Attendant cleans guest rooms in their assigned area with the intention of removing all evidence of previous guests. He/She ensures all amenities are present and displayed in the appropriate manner. Applicants will be considered across all Caesars Entertainment properties in Las Vegas. ESSENTIAL JOB FUNCTIONS: Clean rooms according to procedures stated in the department guidelines Complete turn down service as assigned Obtain needed cleaning supplies from supply room Obtain computer printout of room assignments for their station Sign for keys prior to starting shift Required to empty bag on vacuum cleaner daily At the end of shift, turn in keys, supplies, and signed computer assignment sheet to the appropriate locations Turns in all items found in guest halls or left in check out rooms in a timely mannerQUALIFICATIONS: Work requires effective communication in English, both verbal and written form in a professional manner Must present a neat and professional appearance Work requires flexibility to work various shifts Work may require use of a small step stool to reach high areas of assigned Must be able to work from a standing position and/or walking motion for extended periods of time Work requires ability to work from a kneeling position for extended periods of time Work requires attention to detail and must have visual capabilities needed to inspect their own work upon completion to avoid leaving deficient work Work in areas containing dust, second hand smoke, varying noise and temperature levels, lighting, vibration, crowds and air qualityPHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Able to push, pull, carry, or lift up to 50lbs repetitively throughout the work day. The physical ability to stand and/or walk continuously for duration of shift. The physical ability to climb stairs, balance, bend/stoop, and kneel continuously. The physical ability to frequently crouch, push/pull, squat, and work above the shoulders with both arms. The physical ability to use both hands for continuous grasping. The physical ability to push, pull, and lift various furniture items such as mattresses, end tables, chairs, ottomans, lamps, and tables. The physical ability to tolerate any required personal protective equipment such as gloves, safety glasses, safety goggles, and other protective equipment deemed appropriate on a continuous basis. Ability to safely operate motorized equipment Attention to detail and must have visual capabilities needed to inspect work upon completion to avoid leaving deficient work. Ability to maintain regular, predictable attendance according to scheduleDisclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
Starting Pay: $18/HRJOB SUMMARYTHE ROW is looking for passionate Team Members to join our Family and provide excellent housekeeping services in our various hotel guest rooms according to policy and procedures. A Guest Room Attendant is also responsible for responding to guest requests in the hotel as part of our continued efforts to deliver exceptional Family Style ServiceESSENTIAL DUTIES & RESPONSIBILITIES Clean guest rooms as assigned, including, but not limited to, making beds, cleaning bathrooms, dusting, vacuuming, removing trash and dirty linens. Replenish all guest amenities including tissue, shower products, coffee, condiments, cups and glassware. Ensure all guest amenities are in good condition and placed according to standard. Load attendant carts with supplies and keep linen closet clean and organized. Complete each room checklist in a timely and efficient manner. Perform deep cleaning tasks as needed. Respond to guest requests in a timely, friendly and efficient manner. Other duties as assigned.KNOWLEDGE, SKILLS & ABILITIES Previous Guest Room Attendant experience preferred. Ability to use cleaning products in a safe manner. Ability to work as part of a team in an efficient manner. Ability to work under time pressure in a disruptive environment. Must be flexible to work all shifts including holidays and weekends.PHYSICAL DEMANDS & WORK ENVIRONMENT Must be able to maintain physical stamina. Ability to stand for long periods of time. Frequent pushing, pulling, bending, lifting and walking. May be subject to smoking environment, moderate noise and bright lights. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.
Apr 14, 2024
Full time
Starting Pay: $18/HRJOB SUMMARYTHE ROW is looking for passionate Team Members to join our Family and provide excellent housekeeping services in our various hotel guest rooms according to policy and procedures. A Guest Room Attendant is also responsible for responding to guest requests in the hotel as part of our continued efforts to deliver exceptional Family Style ServiceESSENTIAL DUTIES & RESPONSIBILITIES Clean guest rooms as assigned, including, but not limited to, making beds, cleaning bathrooms, dusting, vacuuming, removing trash and dirty linens. Replenish all guest amenities including tissue, shower products, coffee, condiments, cups and glassware. Ensure all guest amenities are in good condition and placed according to standard. Load attendant carts with supplies and keep linen closet clean and organized. Complete each room checklist in a timely and efficient manner. Perform deep cleaning tasks as needed. Respond to guest requests in a timely, friendly and efficient manner. Other duties as assigned.KNOWLEDGE, SKILLS & ABILITIES Previous Guest Room Attendant experience preferred. Ability to use cleaning products in a safe manner. Ability to work as part of a team in an efficient manner. Ability to work under time pressure in a disruptive environment. Must be flexible to work all shifts including holidays and weekends.PHYSICAL DEMANDS & WORK ENVIRONMENT Must be able to maintain physical stamina. Ability to stand for long periods of time. Frequent pushing, pulling, bending, lifting and walking. May be subject to smoking environment, moderate noise and bright lights. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.
Job Summary: Provide a clean and safe environment for the guest. Meet or exceed Harrah's standards of cleanliness and guest service.Essential Duties and Responsibilities include the following; other duties may be assigned, as necessary. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Roles and Responsibilities: â Must meet Quota of 16/17 daily, while marinating the Caesars's standard of cleanliness and delivering great guest service. â Must be able to cross train and be able to perform all functions. â Acts as a role model and always presents oneself as a credit to Caesars's and encourages others to do the same. â Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. â Suggests products, services and experiences to guests. â Other duties as assigned.Qualifications: â Must pass a drug test. â Must possess excellent customer service and communication skills. â Must be at least 18 years of age. â Maintain knowledge of current property events, promotions and attractions. â Must be able to work independently, with little supervision. â Comfortable working in a fast paced, dynamic environment. â Superior communication and presentation skills. â Ability to work effectively in a team setting and independently. â Must present a well-groomed appearance. â Must adhere to uniform/appearance requirements. â Ability to appreciate and be friendly with all Harrah's Gulf Coast team members who are of various ethnic and cultural backgrounds. â Able to accept direction of Senior Leadership.Physical, Mental & Environmental Demands: â Able to read, write and speak English sufficiently to perform job. â Available to work any shift, holidays and weekends. â Ability to tolerate cigarette/cigar smoke and e-cigarette vapor. â Ability to tolerate the smell and residue of cleaning products used in work and back of house areas. â Responds to visual and aural cues. â Must be able to read, write, speak and understand English. â Able to push, pull and carry up to 100 pounds. â Able to tolerate a loud and noisy environment. â Able to stand and walk for extended periods. â Able to sit, stoop, reach and bend. â Must be able to cross train and be able to perform all functions.
Apr 14, 2024
Full time
Job Summary: Provide a clean and safe environment for the guest. Meet or exceed Harrah's standards of cleanliness and guest service.Essential Duties and Responsibilities include the following; other duties may be assigned, as necessary. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Roles and Responsibilities: â Must meet Quota of 16/17 daily, while marinating the Caesars's standard of cleanliness and delivering great guest service. â Must be able to cross train and be able to perform all functions. â Acts as a role model and always presents oneself as a credit to Caesars's and encourages others to do the same. â Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. â Suggests products, services and experiences to guests. â Other duties as assigned.Qualifications: â Must pass a drug test. â Must possess excellent customer service and communication skills. â Must be at least 18 years of age. â Maintain knowledge of current property events, promotions and attractions. â Must be able to work independently, with little supervision. â Comfortable working in a fast paced, dynamic environment. â Superior communication and presentation skills. â Ability to work effectively in a team setting and independently. â Must present a well-groomed appearance. â Must adhere to uniform/appearance requirements. â Ability to appreciate and be friendly with all Harrah's Gulf Coast team members who are of various ethnic and cultural backgrounds. â Able to accept direction of Senior Leadership.Physical, Mental & Environmental Demands: â Able to read, write and speak English sufficiently to perform job. â Available to work any shift, holidays and weekends. â Ability to tolerate cigarette/cigar smoke and e-cigarette vapor. â Ability to tolerate the smell and residue of cleaning products used in work and back of house areas. â Responds to visual and aural cues. â Must be able to read, write, speak and understand English. â Able to push, pull and carry up to 100 pounds. â Able to tolerate a loud and noisy environment. â Able to stand and walk for extended periods. â Able to sit, stoop, reach and bend. â Must be able to cross train and be able to perform all functions.
ESSENTIAL JOB FUNCTIONS: PM Guest room attendant (GRA) Responsibilities Collect radio and sign-in. Guestroom Cleaning: late check-outs, DND's, pick-ups and unexpected checkouts. Office Coordinator will issue assignment. Respond to guest requests in a timely manner. Make sleep sofas as assigned. Prepare turndown cart: stock supplies, straighten and clean. Retrieve turndown assignment from Rooms Controller at 5:30pm. VIP Rooms and Suites upon request Check with Rooms Controller at 7:00pm for recent arrivals. Turndown Service: Remove the bed throw - fold and put away. Straighten clothing and pair shoes. Turn on lamps or overhead light. Turn radio on designated station - play softly. Place turndown note and amenity. Close drapes. Place remote control and TV channel guide on beside table. Remove used room service items. Wipe clean the bathroom and shower glass. Place guest items on clean washcloth. Replenish amenities as needed. Remove and replace any used towels. Empty trash. Replenish ice. Additional responsibilities: Report any items that need attention from Engineering as a work order. Clean cart and remove all used items i.e. cleaning rags, used amenities, et QUALIFICATIONS: High School diploma or equivalent preferred. Housekeeping or environmental service experience preferred. Excellent customer service skills PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to read, write, speak and understand English. Able to push, pull and carry up to 100 pounds. Need to stoop, bend, reach and pull. Respond to visual and aural cues. GAMING PERMIT: not required
Apr 14, 2024
Full time
ESSENTIAL JOB FUNCTIONS: PM Guest room attendant (GRA) Responsibilities Collect radio and sign-in. Guestroom Cleaning: late check-outs, DND's, pick-ups and unexpected checkouts. Office Coordinator will issue assignment. Respond to guest requests in a timely manner. Make sleep sofas as assigned. Prepare turndown cart: stock supplies, straighten and clean. Retrieve turndown assignment from Rooms Controller at 5:30pm. VIP Rooms and Suites upon request Check with Rooms Controller at 7:00pm for recent arrivals. Turndown Service: Remove the bed throw - fold and put away. Straighten clothing and pair shoes. Turn on lamps or overhead light. Turn radio on designated station - play softly. Place turndown note and amenity. Close drapes. Place remote control and TV channel guide on beside table. Remove used room service items. Wipe clean the bathroom and shower glass. Place guest items on clean washcloth. Replenish amenities as needed. Remove and replace any used towels. Empty trash. Replenish ice. Additional responsibilities: Report any items that need attention from Engineering as a work order. Clean cart and remove all used items i.e. cleaning rags, used amenities, et QUALIFICATIONS: High School diploma or equivalent preferred. Housekeeping or environmental service experience preferred. Excellent customer service skills PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to read, write, speak and understand English. Able to push, pull and carry up to 100 pounds. Need to stoop, bend, reach and pull. Respond to visual and aural cues. GAMING PERMIT: not required
Essential Duties and Responsibilities include the following; other duties may be assigned, as necessary. To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Must clean a minimum of 14 rooms a day while marinating the Caesars's standard of cleanliness and delivering great guest service. Must be able to cross train and be able to perform all functions. Acts as a role model and always presents oneself as a credit to Caesars's and encourages others to do the same. Meets the attendance guidelines of the job and adhere to regulatory, departmental and company policies. Qualifications:High School diploma or equivalent preferred. Housekeeping or environmental service experience preferred. Excellent customer service skills Working Conditions: Must be able to read, write, speak and understand English. Able to push, pull and carry up to 100 pounds. Need to stoop, bend, reach and pull. Respond to visual and aural cues. Harrah's reserves the right to make changes to this job description whenever necessary.
Apr 14, 2024
Full time
Essential Duties and Responsibilities include the following; other duties may be assigned, as necessary. To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Must clean a minimum of 14 rooms a day while marinating the Caesars's standard of cleanliness and delivering great guest service. Must be able to cross train and be able to perform all functions. Acts as a role model and always presents oneself as a credit to Caesars's and encourages others to do the same. Meets the attendance guidelines of the job and adhere to regulatory, departmental and company policies. Qualifications:High School diploma or equivalent preferred. Housekeeping or environmental service experience preferred. Excellent customer service skills Working Conditions: Must be able to read, write, speak and understand English. Able to push, pull and carry up to 100 pounds. Need to stoop, bend, reach and pull. Respond to visual and aural cues. Harrah's reserves the right to make changes to this job description whenever necessary.
JOB SUMMARY:The Guest Room Attendant cleans guest rooms in their assigned area with the intention of removing all evidence of previous guests. He/She ensures all amenities are present and displayed in the appropriate manner. ESSENTIAL JOB FUNCTIONS: Clean rooms according to procedures stated in the department guidelines (completing the department standard of preparing a minimum of 15) except grave shift which is assigned tasks requiring immediate attention. Complete turn down service as assigned Obtain needed cleaning supplies from supply room. Obtain computer printout of room assignments for their station. Sign for keys prior to starting shift. Required to empty bag on vacuum cleaner daily. At the end of shift, turn in keys, supplies, and signed computer assignment sheet to the appropriate locations. Turns in all items found in guest halls or left in check out rooms in a timely manner.QUALIFICATIONS: Work requires effective communication in English, both verbal and written form in a professional manner. Must present a neat and professional appearance. Work requires flexibility to work various shifts. Work may require use of a small step stool to reach high areas of assigned Must be able to work from a standing position and/or walking motion for extended periods of time. Work requires ability to work from a kneeling position for extended periods of time. Work requires attention to detail and must have visual capabilities needed to inspect their own work upon completion to avoid leaving deficient work. Work in areas containing dust, second hand smoke, varying noise and temperature levels, lighting, vibration, crowds and air quality.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Able to push, pull, carry, or lift up to 50lbs repetitively throughout the work day. The physical ability to stand and/or walk continuously for duration of shift. The physical ability to climb stairs, balance, bend/stoop, and kneel continuously. The physical ability to frequently crouch, push/pull, squat, and work above the shoulders with both arms. The physical ability to use both hands for continuous grasping. The physical ability to push, pull, and lift various furniture items such as mattresses, end tables, chairs, ottomans, lamps, and tables. The physical ability to tolerate any required personal protective equipment such as gloves, safety glasses, safety goggles, and other protective equipment deemed appropriate on a continuous basis. Ability to safely operate motorized equipment Attention to detail and must have visual capabilities needed to inspect work upon completion to avoid leaving deficient work. Ability to maintain regular, predictable attendance according to scheduleDIRECTLY SUPERVISES (PLEASE LIST POSITION TITLES): NoneDisclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
Apr 14, 2024
Full time
JOB SUMMARY:The Guest Room Attendant cleans guest rooms in their assigned area with the intention of removing all evidence of previous guests. He/She ensures all amenities are present and displayed in the appropriate manner. ESSENTIAL JOB FUNCTIONS: Clean rooms according to procedures stated in the department guidelines (completing the department standard of preparing a minimum of 15) except grave shift which is assigned tasks requiring immediate attention. Complete turn down service as assigned Obtain needed cleaning supplies from supply room. Obtain computer printout of room assignments for their station. Sign for keys prior to starting shift. Required to empty bag on vacuum cleaner daily. At the end of shift, turn in keys, supplies, and signed computer assignment sheet to the appropriate locations. Turns in all items found in guest halls or left in check out rooms in a timely manner.QUALIFICATIONS: Work requires effective communication in English, both verbal and written form in a professional manner. Must present a neat and professional appearance. Work requires flexibility to work various shifts. Work may require use of a small step stool to reach high areas of assigned Must be able to work from a standing position and/or walking motion for extended periods of time. Work requires ability to work from a kneeling position for extended periods of time. Work requires attention to detail and must have visual capabilities needed to inspect their own work upon completion to avoid leaving deficient work. Work in areas containing dust, second hand smoke, varying noise and temperature levels, lighting, vibration, crowds and air quality.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Able to push, pull, carry, or lift up to 50lbs repetitively throughout the work day. The physical ability to stand and/or walk continuously for duration of shift. The physical ability to climb stairs, balance, bend/stoop, and kneel continuously. The physical ability to frequently crouch, push/pull, squat, and work above the shoulders with both arms. The physical ability to use both hands for continuous grasping. The physical ability to push, pull, and lift various furniture items such as mattresses, end tables, chairs, ottomans, lamps, and tables. The physical ability to tolerate any required personal protective equipment such as gloves, safety glasses, safety goggles, and other protective equipment deemed appropriate on a continuous basis. Ability to safely operate motorized equipment Attention to detail and must have visual capabilities needed to inspect work upon completion to avoid leaving deficient work. Ability to maintain regular, predictable attendance according to scheduleDIRECTLY SUPERVISES (PLEASE LIST POSITION TITLES): NoneDisclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
ESSENTIAL JOB FUNCTIONS: PM Guest room attendant (GRA) Responsibilities Collect radio and sign-in. Guestroom Cleaning: late check-outs, DND's, pick-ups and unexpected checkouts. Office Coordinator will issue assignment. Respond to guest requests in a timely manner. Make sleep sofas as assigned. Prepare turndown cart: stock supplies, straighten and clean. Retrieve turndown assignment from Rooms Controller at 5:30pm. VIP Rooms and Suites upon request Check with Rooms Controller at 7:00pm for recent arrivals. Turndown Service: Remove the bed throw - fold and put away. Straighten clothing and pair shoes. Turn on lamps or overhead light. Turn radio on designated station - play softly. Place turndown note and amenity. Close drapes. Place remote control and TV channel guide on beside table. Remove used room service items. Wipe clean the bathroom and shower glass. Place guest items on clean washcloth. Replenish amenities as needed. Remove and replace any used towels. Empty trash. Replenish ice. Additional responsibilities: Report any items that need attention from Engineering as a work order. Clean cart and remove all used items i.e. cleaning rags, used amenities, et QUALIFICATIONS: High School diploma or equivalent preferred. Housekeeping or environmental service experience preferred. Excellent customer service skills PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to read, write, speak and understand English. Able to push, pull and carry up to 100 pounds. Need to stoop, bend, reach and pull. Respond to visual and aural cues.
Apr 14, 2024
Full time
ESSENTIAL JOB FUNCTIONS: PM Guest room attendant (GRA) Responsibilities Collect radio and sign-in. Guestroom Cleaning: late check-outs, DND's, pick-ups and unexpected checkouts. Office Coordinator will issue assignment. Respond to guest requests in a timely manner. Make sleep sofas as assigned. Prepare turndown cart: stock supplies, straighten and clean. Retrieve turndown assignment from Rooms Controller at 5:30pm. VIP Rooms and Suites upon request Check with Rooms Controller at 7:00pm for recent arrivals. Turndown Service: Remove the bed throw - fold and put away. Straighten clothing and pair shoes. Turn on lamps or overhead light. Turn radio on designated station - play softly. Place turndown note and amenity. Close drapes. Place remote control and TV channel guide on beside table. Remove used room service items. Wipe clean the bathroom and shower glass. Place guest items on clean washcloth. Replenish amenities as needed. Remove and replace any used towels. Empty trash. Replenish ice. Additional responsibilities: Report any items that need attention from Engineering as a work order. Clean cart and remove all used items i.e. cleaning rags, used amenities, et QUALIFICATIONS: High School diploma or equivalent preferred. Housekeeping or environmental service experience preferred. Excellent customer service skills PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to read, write, speak and understand English. Able to push, pull and carry up to 100 pounds. Need to stoop, bend, reach and pull. Respond to visual and aural cues.
Job Summary: Provide a clean and safe environment for the guest. Meet or exceed Harrah's standards of cleanliness and guest service.Essential Duties and Responsibilities include the following; other duties may be assigned, as necessary. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Roles and Responsibilities: â Must meet Quota of 16/17 daily, while marinating the Caesars's standard of cleanliness and delivering great guest service. â Must be able to cross train and be able to perform all functions. â Acts as a role model and always presents oneself as a credit to Caesars's and encourages others to do the same. â Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. â Suggests products, services and experiences to guests. â Other duties as assigned.Qualifications: â Must pass a drug test. â Must possess excellent customer service and communication skills. â Must be at least 18 years of age. â Maintain knowledge of current property events, promotions and attractions. â Must be able to work independently, with little supervision. â Comfortable working in a fast paced, dynamic environment. â Superior communication and presentation skills. â Ability to work effectively in a team setting and independently. â Must present a well-groomed appearance. â Must adhere to uniform/appearance requirements. â Ability to appreciate and be friendly with all Harrah's Gulf Coast team members who are of various ethnic and cultural backgrounds. â Able to accept direction of Senior Leadership.Physical, Mental & Environmental Demands: â Able to read, write and speak English sufficiently to perform job. â Available to work any shift, holidays and weekends. â Ability to tolerate cigarette/cigar smoke and e-cigarette vapor. â Ability to tolerate the smell and residue of cleaning products used in work and back of house areas. â Responds to visual and aural cues. â Must be able to read, write, speak and understand English. â Able to push, pull and carry up to 100 pounds. â Able to tolerate a loud and noisy environment. â Able to stand and walk for extended periods. â Able to sit, stoop, reach and bend. â Must be able to cross train and be able to perform all functions.
Apr 14, 2024
Full time
Job Summary: Provide a clean and safe environment for the guest. Meet or exceed Harrah's standards of cleanliness and guest service.Essential Duties and Responsibilities include the following; other duties may be assigned, as necessary. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Roles and Responsibilities: â Must meet Quota of 16/17 daily, while marinating the Caesars's standard of cleanliness and delivering great guest service. â Must be able to cross train and be able to perform all functions. â Acts as a role model and always presents oneself as a credit to Caesars's and encourages others to do the same. â Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. â Suggests products, services and experiences to guests. â Other duties as assigned.Qualifications: â Must pass a drug test. â Must possess excellent customer service and communication skills. â Must be at least 18 years of age. â Maintain knowledge of current property events, promotions and attractions. â Must be able to work independently, with little supervision. â Comfortable working in a fast paced, dynamic environment. â Superior communication and presentation skills. â Ability to work effectively in a team setting and independently. â Must present a well-groomed appearance. â Must adhere to uniform/appearance requirements. â Ability to appreciate and be friendly with all Harrah's Gulf Coast team members who are of various ethnic and cultural backgrounds. â Able to accept direction of Senior Leadership.Physical, Mental & Environmental Demands: â Able to read, write and speak English sufficiently to perform job. â Available to work any shift, holidays and weekends. â Ability to tolerate cigarette/cigar smoke and e-cigarette vapor. â Ability to tolerate the smell and residue of cleaning products used in work and back of house areas. â Responds to visual and aural cues. â Must be able to read, write, speak and understand English. â Able to push, pull and carry up to 100 pounds. â Able to tolerate a loud and noisy environment. â Able to stand and walk for extended periods. â Able to sit, stoop, reach and bend. â Must be able to cross train and be able to perform all functions.
Job Summary: To clean guest rooms and ensure that each customer in the hotel is happy with the level of cleanliness and service. Qualifications: Housekeeping or environmental service experience preferred. Excellent customer service skills a must. High School diploma or equivalent preferred Essential Job Functions: Clean guestrooms. Ensure that each customer in the hotel is happy with the level of cleanliness and service. Physical, Mental & Environmental Demands: Must be able to maneuver in casino areas, up and down stairs and reach above shoulder level. Able to push, pull and carry up to 100 pounds. Able to tolerate areas containing secondary smoke. Must be able to work in temperatures in excess of 115 degrees and in cold temperatures as low as 40 degrees. Respond to visual and aural curs. Able to use and operate vacuum cleaners, floor cleaning equipment, dustpans and brooms. Must be able to work around crowded areas. Must be able to read labels on chemical bottles. Able to stoop, bend, reach and pull around casino and restroom areas. Able to use finger movement and rotation wrist motion when cleaning and wiping surface areas. Able to read, write, speak and understand English. Able to tolerate cleaning chemicals without developing an allergic reaction. Pay: Depending on experience, starts at $18.50 per hour The above is a minimal description of duties and responsibilities. Other work requirements may be necessary and assigned as the business needs evolve or change. Harrah's Resort Southern California reserves the right to make changes to this job description whenever necessary. Preference is given to qualified Rincon tribal members and members of other federally recognized tribes. Harrah's Resort Southern California is proud to be an Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability or protected veteran. NOTE: By providing a mobile number, you agree to receive calls/texts to your number about your application, and other opportunities that may be of interest to you. You understand that, where applicable, messages may be sent using an automatic telephone dialing system and your consent to receive messages does not require you to make a purchase.
Apr 14, 2024
Full time
Job Summary: To clean guest rooms and ensure that each customer in the hotel is happy with the level of cleanliness and service. Qualifications: Housekeeping or environmental service experience preferred. Excellent customer service skills a must. High School diploma or equivalent preferred Essential Job Functions: Clean guestrooms. Ensure that each customer in the hotel is happy with the level of cleanliness and service. Physical, Mental & Environmental Demands: Must be able to maneuver in casino areas, up and down stairs and reach above shoulder level. Able to push, pull and carry up to 100 pounds. Able to tolerate areas containing secondary smoke. Must be able to work in temperatures in excess of 115 degrees and in cold temperatures as low as 40 degrees. Respond to visual and aural curs. Able to use and operate vacuum cleaners, floor cleaning equipment, dustpans and brooms. Must be able to work around crowded areas. Must be able to read labels on chemical bottles. Able to stoop, bend, reach and pull around casino and restroom areas. Able to use finger movement and rotation wrist motion when cleaning and wiping surface areas. Able to read, write, speak and understand English. Able to tolerate cleaning chemicals without developing an allergic reaction. Pay: Depending on experience, starts at $18.50 per hour The above is a minimal description of duties and responsibilities. Other work requirements may be necessary and assigned as the business needs evolve or change. Harrah's Resort Southern California reserves the right to make changes to this job description whenever necessary. Preference is given to qualified Rincon tribal members and members of other federally recognized tribes. Harrah's Resort Southern California is proud to be an Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability or protected veteran. NOTE: By providing a mobile number, you agree to receive calls/texts to your number about your application, and other opportunities that may be of interest to you. You understand that, where applicable, messages may be sent using an automatic telephone dialing system and your consent to receive messages does not require you to make a purchase.
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Maintains standards of quality and cleanliness throughout daily assignments. Observes all house and safety rules, housekeeping room procedures, and security procedures. Cleans and services assigned guest rooms by category priority according to franchise and hotel standards. Returns and restocks cart at end of shift. Complete additional deep cleaning / seasonal cleaning functions as scheduled. Other duties as assigned. Responsibilities Clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms. Qualifications Minimum one year cleaning experience; previous hotel experience preferred. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. Knowledge of proper chemical handling. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Apr 12, 2024
Full time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Maintains standards of quality and cleanliness throughout daily assignments. Observes all house and safety rules, housekeeping room procedures, and security procedures. Cleans and services assigned guest rooms by category priority according to franchise and hotel standards. Returns and restocks cart at end of shift. Complete additional deep cleaning / seasonal cleaning functions as scheduled. Other duties as assigned. Responsibilities Clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms. Qualifications Minimum one year cleaning experience; previous hotel experience preferred. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. Knowledge of proper chemical handling. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
POSITION SUMMARYProvide excellent housekeeping in all guest rooms according to policy and procedures.RESPONSIBILITIES Change bed linen daily. Vacuum carpet daily. Dust all furniture (picture frames, lamps, TV's dressers and all other room items) daily. Remove fingerprints and smudges from mirrors, shiny surfaces, windows, etc. Thoroughly clean the bathroom area washtub, tiles, sink, floor, toilet, walls, doors, etc. Replenish toilet tissue, facial tissue, soap and other amenities. Load linen cart with all supplies for designated work area. Keeps supply closet clean and in order. Make room check at designed time marking slip vacant or occupied. Ensure the safety and security of guests and team members. Always maintain a pleasant, friendly and welcoming attitude at all times. Have complete knowledge of all special events and promotional activities. Understand and adhere to all Colorado Division of Gaming regulations and any other applicable federal, state, and/or local regulations. Maintaining interpersonal working relationship among all personnel. Oral and written communication skills. Public relations and guest service skills. Able to accurately perform all assigned job duties in a fast-paced environment. Accuracy in completing assigned duties. Knowledge of Innkeepers Laws and OSHA regulations and safety. Other duties as assigned. QUALIFICATIONS High school diploma or GED equivalent. One year experience in housekeeping field.MENTAL & PHYSICAL DEMANDS & WORK ENVIRONMENT Guest rooms located in a high rise hotel. Exposed to all temperatures, some excessive noise, dust, fumes and cleaning chemicals. Use of elevators, stairs and escalators. The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to successfully perform the essential functions. Activity Activity Activity Activity Standing C Climbing O Kneeling O Reaching C Walking C Balancing O Crouching O Handling C Sitting NP Stooping O Crawling O Feeling C Tasting/Smelling NP Field of Vision F Near Vision F Talking F Depth Perception NP Color Vision F Far Vision F Pushing/Pulling F Lifting up to 60 lbs. O Vision Focus F Hearing F NP Not Present - Activity does not existO Occasionally - Activity exists up to 33% of the timeF Frequently - Activity exists from 34% to 66% of the timeC Constantly - Activity exists 67% or more of the timeThe work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to successfully perform the essential functions. Environment Environment Hazards Hazards Outdoors/ Weather O Kitchen NP Moving Parts NP Vibrations NP Extreme Cold O Restaurant NP Electricity NP Bright Lights F Extreme Heat O Casino NP Toxic Chemicals F Noise F Wet or Humid O Office NP Other: NP Not Present - Does not existO Occasionally - Exists up to 33% of the timeF Frequently - Exists from 34% to 66% of the timeC Constantly - Exists 67% or more of the time Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.
Apr 07, 2024
Full time
POSITION SUMMARYProvide excellent housekeeping in all guest rooms according to policy and procedures.RESPONSIBILITIES Change bed linen daily. Vacuum carpet daily. Dust all furniture (picture frames, lamps, TV's dressers and all other room items) daily. Remove fingerprints and smudges from mirrors, shiny surfaces, windows, etc. Thoroughly clean the bathroom area washtub, tiles, sink, floor, toilet, walls, doors, etc. Replenish toilet tissue, facial tissue, soap and other amenities. Load linen cart with all supplies for designated work area. Keeps supply closet clean and in order. Make room check at designed time marking slip vacant or occupied. Ensure the safety and security of guests and team members. Always maintain a pleasant, friendly and welcoming attitude at all times. Have complete knowledge of all special events and promotional activities. Understand and adhere to all Colorado Division of Gaming regulations and any other applicable federal, state, and/or local regulations. Maintaining interpersonal working relationship among all personnel. Oral and written communication skills. Public relations and guest service skills. Able to accurately perform all assigned job duties in a fast-paced environment. Accuracy in completing assigned duties. Knowledge of Innkeepers Laws and OSHA regulations and safety. Other duties as assigned. QUALIFICATIONS High school diploma or GED equivalent. One year experience in housekeeping field.MENTAL & PHYSICAL DEMANDS & WORK ENVIRONMENT Guest rooms located in a high rise hotel. Exposed to all temperatures, some excessive noise, dust, fumes and cleaning chemicals. Use of elevators, stairs and escalators. The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to successfully perform the essential functions. Activity Activity Activity Activity Standing C Climbing O Kneeling O Reaching C Walking C Balancing O Crouching O Handling C Sitting NP Stooping O Crawling O Feeling C Tasting/Smelling NP Field of Vision F Near Vision F Talking F Depth Perception NP Color Vision F Far Vision F Pushing/Pulling F Lifting up to 60 lbs. O Vision Focus F Hearing F NP Not Present - Activity does not existO Occasionally - Activity exists up to 33% of the timeF Frequently - Activity exists from 34% to 66% of the timeC Constantly - Activity exists 67% or more of the timeThe work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to successfully perform the essential functions. Environment Environment Hazards Hazards Outdoors/ Weather O Kitchen NP Moving Parts NP Vibrations NP Extreme Cold O Restaurant NP Electricity NP Bright Lights F Extreme Heat O Casino NP Toxic Chemicals F Noise F Wet or Humid O Office NP Other: NP Not Present - Does not existO Occasionally - Exists up to 33% of the timeF Frequently - Exists from 34% to 66% of the timeC Constantly - Exists 67% or more of the time Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.
Starting Pay: $18/HrJOB SUMMARYTHE ROW is looking for passionate Team Members to join our Family and provide excellent housekeeping services in our various hotel guest rooms according to policy and procedures. A Guest Room Attendant is also responsible for responding to guest requests in the hotel as part of our continued efforts to deliver exceptional Family Style ServiceESSENTIAL DUTIES & RESPONSIBILITIES Clean guest rooms as assigned, including, but not limited to, making beds, cleaning bathrooms, dusting, vacuuming, removing trash and dirty linens. Replenish all guest amenities including tissue, shower products, coffee, condiments, cups and glassware. Ensure all guest amenities are in good condition and placed according to standard. Load attendant carts with supplies and keep linen closet clean and organized. Complete each room checklist in a timely and efficient manner. Perform deep cleaning tasks as needed. Respond to guest requests in a timely, friendly and efficient manner. Other duties as assigned.KNOWLEDGE, SKILLS & ABILITIES Previous Guest Room Attendant experience preferred. Ability to use cleaning products in a safe manner. Ability to work as part of a team in an efficient manner. Ability to work under time pressure in a disruptive environment. Must be flexible to work all shifts including holidays and weekends.PHYSICAL DEMANDS & WORK ENVIRONMENT Must be able to maintain physical stamina. Ability to stand for long periods of time. Frequent pushing, pulling, bending, lifting and walking. May be subject to smoking environment, moderate noise and bright lights. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.
Apr 07, 2024
Full time
Starting Pay: $18/HrJOB SUMMARYTHE ROW is looking for passionate Team Members to join our Family and provide excellent housekeeping services in our various hotel guest rooms according to policy and procedures. A Guest Room Attendant is also responsible for responding to guest requests in the hotel as part of our continued efforts to deliver exceptional Family Style ServiceESSENTIAL DUTIES & RESPONSIBILITIES Clean guest rooms as assigned, including, but not limited to, making beds, cleaning bathrooms, dusting, vacuuming, removing trash and dirty linens. Replenish all guest amenities including tissue, shower products, coffee, condiments, cups and glassware. Ensure all guest amenities are in good condition and placed according to standard. Load attendant carts with supplies and keep linen closet clean and organized. Complete each room checklist in a timely and efficient manner. Perform deep cleaning tasks as needed. Respond to guest requests in a timely, friendly and efficient manner. Other duties as assigned.KNOWLEDGE, SKILLS & ABILITIES Previous Guest Room Attendant experience preferred. Ability to use cleaning products in a safe manner. Ability to work as part of a team in an efficient manner. Ability to work under time pressure in a disruptive environment. Must be flexible to work all shifts including holidays and weekends.PHYSICAL DEMANDS & WORK ENVIRONMENT Must be able to maintain physical stamina. Ability to stand for long periods of time. Frequent pushing, pulling, bending, lifting and walking. May be subject to smoking environment, moderate noise and bright lights. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.
Job Summary: Provide a clean and safe environment for the guest. Meet or exceed Harrah's standards of cleanliness and guest service.Essential Duties and Responsibilities include the following; other duties may be assigned, as necessary. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Roles and Responsibilities: â Must meet Quota of 16/17 daily, while marinating the Caesars's standard of cleanliness and delivering great guest service. â Must be able to cross train and be able to perform all functions. â Acts as a role model and always presents oneself as a credit to Caesars's and encourages others to do the same. â Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. â Suggests products, services and experiences to guests. â Other duties as assigned.Qualifications: â Must pass a drug test. â Must possess excellent customer service and communication skills. â Must be at least 18 years of age. â Maintain knowledge of current property events, promotions and attractions. â Must be able to work independently, with little supervision. â Comfortable working in a fast paced, dynamic environment. â Superior communication and presentation skills. â Ability to work effectively in a team setting and independently. â Must present a well-groomed appearance. â Must adhere to uniform/appearance requirements. â Ability to appreciate and be friendly with all Harrah's Gulf Coast team members who are of various ethnic and cultural backgrounds. â Able to accept direction of Senior Leadership.Physical, Mental & Environmental Demands: â Able to read, write and speak English sufficiently to perform job. â Available to work any shift, holidays and weekends. â Ability to tolerate cigarette/cigar smoke and e-cigarette vapor. â Ability to tolerate the smell and residue of cleaning products used in work and back of house areas. â Responds to visual and aural cues. â Must be able to read, write, speak and understand English. â Able to push, pull and carry up to 100 pounds. â Able to tolerate a loud and noisy environment. â Able to stand and walk for extended periods. â Able to sit, stoop, reach and bend. â Must be able to cross train and be able to perform all functions.
Mar 28, 2024
Full time
Job Summary: Provide a clean and safe environment for the guest. Meet or exceed Harrah's standards of cleanliness and guest service.Essential Duties and Responsibilities include the following; other duties may be assigned, as necessary. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Roles and Responsibilities: â Must meet Quota of 16/17 daily, while marinating the Caesars's standard of cleanliness and delivering great guest service. â Must be able to cross train and be able to perform all functions. â Acts as a role model and always presents oneself as a credit to Caesars's and encourages others to do the same. â Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. â Suggests products, services and experiences to guests. â Other duties as assigned.Qualifications: â Must pass a drug test. â Must possess excellent customer service and communication skills. â Must be at least 18 years of age. â Maintain knowledge of current property events, promotions and attractions. â Must be able to work independently, with little supervision. â Comfortable working in a fast paced, dynamic environment. â Superior communication and presentation skills. â Ability to work effectively in a team setting and independently. â Must present a well-groomed appearance. â Must adhere to uniform/appearance requirements. â Ability to appreciate and be friendly with all Harrah's Gulf Coast team members who are of various ethnic and cultural backgrounds. â Able to accept direction of Senior Leadership.Physical, Mental & Environmental Demands: â Able to read, write and speak English sufficiently to perform job. â Available to work any shift, holidays and weekends. â Ability to tolerate cigarette/cigar smoke and e-cigarette vapor. â Ability to tolerate the smell and residue of cleaning products used in work and back of house areas. â Responds to visual and aural cues. â Must be able to read, write, speak and understand English. â Able to push, pull and carry up to 100 pounds. â Able to tolerate a loud and noisy environment. â Able to stand and walk for extended periods. â Able to sit, stoop, reach and bend. â Must be able to cross train and be able to perform all functions.
Job Summary: Provide a clean and safe environment for the guest. Meet or exceed Harrah's standards of cleanliness and guest service.Essential Duties and Responsibilities include the following; other duties may be assigned, as necessary. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Roles and Responsibilities: â Must meet Quota of 16/17 daily, while marinating the Caesars's standard of cleanliness and delivering great guest service. â Must be able to cross train and be able to perform all functions. â Acts as a role model and always presents oneself as a credit to Caesars's and encourages others to do the same. â Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. â Suggests products, services and experiences to guests. â Other duties as assigned.Qualifications: â Must pass a drug test. â Must possess excellent customer service and communication skills. â Must be at least 18 years of age. â Maintain knowledge of current property events, promotions and attractions. â Must be able to work independently, with little supervision. â Comfortable working in a fast paced, dynamic environment. â Superior communication and presentation skills. â Ability to work effectively in a team setting and independently. â Must present a well-groomed appearance. â Must adhere to uniform/appearance requirements. â Ability to appreciate and be friendly with all Harrah's Gulf Coast team members who are of various ethnic and cultural backgrounds. â Able to accept direction of Senior Leadership.Physical, Mental & Environmental Demands: â Able to read, write and speak English sufficiently to perform job. â Available to work any shift, holidays and weekends. â Ability to tolerate cigarette/cigar smoke and e-cigarette vapor. â Ability to tolerate the smell and residue of cleaning products used in work and back of house areas. â Responds to visual and aural cues. â Must be able to read, write, speak and understand English. â Able to push, pull and carry up to 100 pounds. â Able to tolerate a loud and noisy environment. â Able to stand and walk for extended periods. â Able to sit, stoop, reach and bend. â Must be able to cross train and be able to perform all functions.
Mar 28, 2024
Full time
Job Summary: Provide a clean and safe environment for the guest. Meet or exceed Harrah's standards of cleanliness and guest service.Essential Duties and Responsibilities include the following; other duties may be assigned, as necessary. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Roles and Responsibilities: â Must meet Quota of 16/17 daily, while marinating the Caesars's standard of cleanliness and delivering great guest service. â Must be able to cross train and be able to perform all functions. â Acts as a role model and always presents oneself as a credit to Caesars's and encourages others to do the same. â Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. â Suggests products, services and experiences to guests. â Other duties as assigned.Qualifications: â Must pass a drug test. â Must possess excellent customer service and communication skills. â Must be at least 18 years of age. â Maintain knowledge of current property events, promotions and attractions. â Must be able to work independently, with little supervision. â Comfortable working in a fast paced, dynamic environment. â Superior communication and presentation skills. â Ability to work effectively in a team setting and independently. â Must present a well-groomed appearance. â Must adhere to uniform/appearance requirements. â Ability to appreciate and be friendly with all Harrah's Gulf Coast team members who are of various ethnic and cultural backgrounds. â Able to accept direction of Senior Leadership.Physical, Mental & Environmental Demands: â Able to read, write and speak English sufficiently to perform job. â Available to work any shift, holidays and weekends. â Ability to tolerate cigarette/cigar smoke and e-cigarette vapor. â Ability to tolerate the smell and residue of cleaning products used in work and back of house areas. â Responds to visual and aural cues. â Must be able to read, write, speak and understand English. â Able to push, pull and carry up to 100 pounds. â Able to tolerate a loud and noisy environment. â Able to stand and walk for extended periods. â Able to sit, stoop, reach and bend. â Must be able to cross train and be able to perform all functions.
JOB SUMMARY:Responsible for the daily count drop functions DIRECTLY SUPERVISES: None KEY JOB FUNCTIONS: Responsible to ensure that the highest levels of customer service are afforded to all customers, both internal and external. Responsible for performing the collection and count of soft drop for slot machines. Accurately count slot drop and reconcile paperwork to the system reports for cash and gaming voucher transactions. Responsible for operating cash counting equipment; Complete all necessary paperwork. Comply with all cash handling procedures and the Internal Controls specific to the Count Room. EDUCATIONS and/or EXPERIENCE:Requires a high school diploma or GED plus a combination of equivalent working experience and education and knowledge, skills, and abilities to work with personal computers, gaming devices, safety equipment, etc. Must have a strong mathematical ability, the ability to work in a physical demanding area as well as be familiar with a high volume and fast paced environment. Previous cash handling experience preferred. QUALIFICATIONS:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions SOCIAL SKILLS AND EXPERIENCE:Must have an outgoing, energetic and enthusiastic attitude. Must be comfortable initiating conversations and creating a fun environment with our guests. LANGUAGE SKILLS:Ability to read, general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write simple reports, and correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. MATHMATICAL SKILLS:Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.REASONING ABILITY:Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. REQUIRED PERSONAL COMPETENCIES:Responsible for fostering a fun environment. Responsible for being gracious to all guests and co-workers. Responsible for promoting a positive influence in the community and participating in company-sponsored events. Enthusiastically supports, actively promotes and demonstrates superior customer service in accordance with department and company standards and programs. Ensures that behavior and appearance are in compliance with established standards. Maintains a professional work environment with management and staff. PHYSICAL DEMANDS:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand up to 8 hours; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee is occasionally required to sit and taste or smell. The employee must regularly lift and/or move up to 10 pounds, and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is regularly exposed to risk of electrical shock. The employee is frequently exposed to moving mechanical parts. The employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually high. Must be able to work in a smoking environment. CERTIFICATIONS, LICENSES AND REGISTRATIONS:Must be able to obtain and maintain an Indiana Gaming Commission License. ACCESS TO CONFIDENTIAL/PROPRIETARY INFORMATION:Must regularly access daily receipts of cash and audit information. ACCESS TO GAMING FLOOR:Requires access to general areas of the gaming facility, the cage/main bank areas, slot areas and secured count room areas of the facility. DISCLAIMERThis is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Mar 28, 2024
Full time
JOB SUMMARY:Responsible for the daily count drop functions DIRECTLY SUPERVISES: None KEY JOB FUNCTIONS: Responsible to ensure that the highest levels of customer service are afforded to all customers, both internal and external. Responsible for performing the collection and count of soft drop for slot machines. Accurately count slot drop and reconcile paperwork to the system reports for cash and gaming voucher transactions. Responsible for operating cash counting equipment; Complete all necessary paperwork. Comply with all cash handling procedures and the Internal Controls specific to the Count Room. EDUCATIONS and/or EXPERIENCE:Requires a high school diploma or GED plus a combination of equivalent working experience and education and knowledge, skills, and abilities to work with personal computers, gaming devices, safety equipment, etc. Must have a strong mathematical ability, the ability to work in a physical demanding area as well as be familiar with a high volume and fast paced environment. Previous cash handling experience preferred. QUALIFICATIONS:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions SOCIAL SKILLS AND EXPERIENCE:Must have an outgoing, energetic and enthusiastic attitude. Must be comfortable initiating conversations and creating a fun environment with our guests. LANGUAGE SKILLS:Ability to read, general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write simple reports, and correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. MATHMATICAL SKILLS:Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.REASONING ABILITY:Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. REQUIRED PERSONAL COMPETENCIES:Responsible for fostering a fun environment. Responsible for being gracious to all guests and co-workers. Responsible for promoting a positive influence in the community and participating in company-sponsored events. Enthusiastically supports, actively promotes and demonstrates superior customer service in accordance with department and company standards and programs. Ensures that behavior and appearance are in compliance with established standards. Maintains a professional work environment with management and staff. PHYSICAL DEMANDS:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand up to 8 hours; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee is occasionally required to sit and taste or smell. The employee must regularly lift and/or move up to 10 pounds, and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is regularly exposed to risk of electrical shock. The employee is frequently exposed to moving mechanical parts. The employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually high. Must be able to work in a smoking environment. CERTIFICATIONS, LICENSES AND REGISTRATIONS:Must be able to obtain and maintain an Indiana Gaming Commission License. ACCESS TO CONFIDENTIAL/PROPRIETARY INFORMATION:Must regularly access daily receipts of cash and audit information. ACCESS TO GAMING FLOOR:Requires access to general areas of the gaming facility, the cage/main bank areas, slot areas and secured count room areas of the facility. DISCLAIMERThis is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Observes and patrols pool enforcing safety regulations. Greet all guests with hospitality and a SMILE upon arrival, distribute towels, offer assistance with seating. Exceed guest expectations, even the unexpressed. Willing to take ownership of all guest requests and complaints, try to resolve issues immediately and follow up to ensure guest satisfaction. Identify and report defects throughout the pool area, notify supervisors and concerned departments immediately of hazards, injuries, equipment or processes that negatively affect the operations. Responsible for maintaining cleanliness of pool deck and facilities including straightening and stacking chairs & collecting soiled towels and trash throughout the shift. Facilitate and maintain consistent pool safety programs, training and documentation to ensure the overall safety of guests in the pool area. Properly utilize performance feedback, recognition, training, and adherence to company policies, legal requirements. Maintain and strictly abide by state sanitation/health regulations and hotel requirements. Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. Maintain complete knowledge of bar/seat/station/ table numbers, capacity, hours of operation, Caribbean Water sports offerings & proper setup and dress code of the Sandbar and pool area Other duties as assigned Responsibilities Ensure the pool and beach area is setup, clean, stocked and ready for the day's demands (chairs, chaise lounge, garbage, towel hut and surrounding area). Ensure the pool deck is swept and watered down and that all furniture is in the correct place, when setting up in the morning. Ensure the guests have exceptional service Qualifications Some experience in hospitality. Ability to satisfactorily communicate in English with guests, management and co-workers to their understanding. Ability to count High school graduate or equivalent. Previous guest relations and/or training. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Apr 18, 2024
Full time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Observes and patrols pool enforcing safety regulations. Greet all guests with hospitality and a SMILE upon arrival, distribute towels, offer assistance with seating. Exceed guest expectations, even the unexpressed. Willing to take ownership of all guest requests and complaints, try to resolve issues immediately and follow up to ensure guest satisfaction. Identify and report defects throughout the pool area, notify supervisors and concerned departments immediately of hazards, injuries, equipment or processes that negatively affect the operations. Responsible for maintaining cleanliness of pool deck and facilities including straightening and stacking chairs & collecting soiled towels and trash throughout the shift. Facilitate and maintain consistent pool safety programs, training and documentation to ensure the overall safety of guests in the pool area. Properly utilize performance feedback, recognition, training, and adherence to company policies, legal requirements. Maintain and strictly abide by state sanitation/health regulations and hotel requirements. Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. Maintain complete knowledge of bar/seat/station/ table numbers, capacity, hours of operation, Caribbean Water sports offerings & proper setup and dress code of the Sandbar and pool area Other duties as assigned Responsibilities Ensure the pool and beach area is setup, clean, stocked and ready for the day's demands (chairs, chaise lounge, garbage, towel hut and surrounding area). Ensure the pool deck is swept and watered down and that all furniture is in the correct place, when setting up in the morning. Ensure the guests have exceptional service Qualifications Some experience in hospitality. Ability to satisfactorily communicate in English with guests, management and co-workers to their understanding. Ability to count High school graduate or equivalent. Previous guest relations and/or training. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !