Job Summary Provides advanced support for Director, System Retirement and supporting retirement team to ensure proper process flow and operations internally and externally. Responsible for leading a wide range of activities relating to the defined contribution plans (403(b), 457(b), 457(f) etc. of Corewell Health. Responsible for leading a wide range of complex transactions, including auditing, risk assumption, and eligibility transactions while establishing process improvements and recommendations. Attention to detail and project management skills within this position will solidify a positive outcome for the functional needs of the retirement department. Comfortable with reviewing and analyzing data while working alongside operational vendors. Also assume all duties of the mid-level role, Specialist, System Benefits. Including but not limited to; directly supports the day to day of the System Retirement Team and is responsible for assisting with the administration of all retirement plans, and programs, and any ad hoc projects. Provide retirement plan expertise when engaging with Team Members and vendors and collaborate with other areas of HR as needed. Essential Functions Verify retirement plan invoices and process as appropriate. Collaboration with HR Technology or IT on all file feeds, errors or omissions, and workday processes. Review and analyze any data variances each month to ensure accuracy in bi-weekly employee retirement contribution file feeds. Conduct and resolve Team Member retirement operation tasks, changes and events. This can include transactions in coordination with vendors, carriers, internal HR departments, service now and workday systems to complete team member transactions. Additionally, you will communicate to the team member or to HR any response to an operational retirement plan question or elevation Oversees the maintenance and delivery of retirement plan census files and data issues with carriers, vendors and internal systems. Will serve as the first line contact for operational vendor questions and troubleshooting of team member data. Collaborate with HR Technology and IT on ongoing streamlining of processes. Partner with HR Technology on discussing and developing effective solutions. Leads to promote change and continue ongoing integration work. Ongoing review to ensure plans remain in compliance with IRS and DOL rules. Within the function you will use multi step problem solving skills to analyze, review retirement plan data while upholding the accuracy of the team members enrollment elections. Participates and leads new integrations or plan changes/updates from a retirement plan operational stance which includes eligibility, enrollment, compliance, technology and carrier/vendor collaboration. Owns the team member experience while ensuring that the enrollment data is accuracy and the operational workflow is reflected as the retirement plan is intended. Collaboration with cross functional teams in HR will be required. Lead, plan and promote all system retirement orientations, trainings, and seminars to assist team member education and enrollment of system retirement. You will ensure accuracy of training materials, KA's and all other supported communications are up to date and delivered in a clear and concise way. Qualifications Required Bachelor's Degree or equivalent 5 years of relevant experience insurance background, retirement plan administration, or benefits Physical Demands Pallet to Waist (6" from floor) > 5 lbs: Seldom up to 10 lbs Waist to Waist > 5 lbs: Seldom up to 10 lbs Waist to Chest (below shoulder) > 5 lbs: Seldom up to 10 lbs Waist to Overhead > 5 lbs: Seldom up to 10 lbs Bilateral Carry > 5 lbs: Seldom up to 10 lbs Unilateral Carry > 5 lbs: Seldom up to 10 lbs Pushing Force > 5 lbs: Seldom up to 20 lbs Pulling Force > 5 lbs: Seldom up to 15 lbs Sitting: Frequently Standing: Occasionally Walking: Occasionally Forward Bend - Standing: Seldom Forward Bend - Sitting: Occasionally Trunk Rotation - Standing: Seldom Trunk Rotation - Sitting: Occasionally Squat: Seldom Stair Climbing: Seldom Reach - Above Shoulder: Seldom Reach - at Shoulder or Below: Seldom Handling: Occasionally Forceful Grip > 5 lbs: Seldom Forceful Pinch > 2 lbs: Seldom Finger/Hand Dexterity: Frequently Visual Acuity None = No; Seldom = Yes : Seldom Primary Location SITE - Corewell Health Place Building B - 648 Monroe - Grand Rapids Department Name HR Total Rewards Retirement Employment Type Full time Shift Day (United States of America) Weekly Scheduled Hours 40 Hours of Work 8:00 a.m. to 5:00 p.m. Days Worked Monday to Friday Weekend Frequency N/A CURRENT COREWELL HEALTH TEAM MEMBERS - Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only. Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief. Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category. An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team. You may request assistance in completing the application process by calling .
Apr 17, 2024
Full time
Job Summary Provides advanced support for Director, System Retirement and supporting retirement team to ensure proper process flow and operations internally and externally. Responsible for leading a wide range of activities relating to the defined contribution plans (403(b), 457(b), 457(f) etc. of Corewell Health. Responsible for leading a wide range of complex transactions, including auditing, risk assumption, and eligibility transactions while establishing process improvements and recommendations. Attention to detail and project management skills within this position will solidify a positive outcome for the functional needs of the retirement department. Comfortable with reviewing and analyzing data while working alongside operational vendors. Also assume all duties of the mid-level role, Specialist, System Benefits. Including but not limited to; directly supports the day to day of the System Retirement Team and is responsible for assisting with the administration of all retirement plans, and programs, and any ad hoc projects. Provide retirement plan expertise when engaging with Team Members and vendors and collaborate with other areas of HR as needed. Essential Functions Verify retirement plan invoices and process as appropriate. Collaboration with HR Technology or IT on all file feeds, errors or omissions, and workday processes. Review and analyze any data variances each month to ensure accuracy in bi-weekly employee retirement contribution file feeds. Conduct and resolve Team Member retirement operation tasks, changes and events. This can include transactions in coordination with vendors, carriers, internal HR departments, service now and workday systems to complete team member transactions. Additionally, you will communicate to the team member or to HR any response to an operational retirement plan question or elevation Oversees the maintenance and delivery of retirement plan census files and data issues with carriers, vendors and internal systems. Will serve as the first line contact for operational vendor questions and troubleshooting of team member data. Collaborate with HR Technology and IT on ongoing streamlining of processes. Partner with HR Technology on discussing and developing effective solutions. Leads to promote change and continue ongoing integration work. Ongoing review to ensure plans remain in compliance with IRS and DOL rules. Within the function you will use multi step problem solving skills to analyze, review retirement plan data while upholding the accuracy of the team members enrollment elections. Participates and leads new integrations or plan changes/updates from a retirement plan operational stance which includes eligibility, enrollment, compliance, technology and carrier/vendor collaboration. Owns the team member experience while ensuring that the enrollment data is accuracy and the operational workflow is reflected as the retirement plan is intended. Collaboration with cross functional teams in HR will be required. Lead, plan and promote all system retirement orientations, trainings, and seminars to assist team member education and enrollment of system retirement. You will ensure accuracy of training materials, KA's and all other supported communications are up to date and delivered in a clear and concise way. Qualifications Required Bachelor's Degree or equivalent 5 years of relevant experience insurance background, retirement plan administration, or benefits Physical Demands Pallet to Waist (6" from floor) > 5 lbs: Seldom up to 10 lbs Waist to Waist > 5 lbs: Seldom up to 10 lbs Waist to Chest (below shoulder) > 5 lbs: Seldom up to 10 lbs Waist to Overhead > 5 lbs: Seldom up to 10 lbs Bilateral Carry > 5 lbs: Seldom up to 10 lbs Unilateral Carry > 5 lbs: Seldom up to 10 lbs Pushing Force > 5 lbs: Seldom up to 20 lbs Pulling Force > 5 lbs: Seldom up to 15 lbs Sitting: Frequently Standing: Occasionally Walking: Occasionally Forward Bend - Standing: Seldom Forward Bend - Sitting: Occasionally Trunk Rotation - Standing: Seldom Trunk Rotation - Sitting: Occasionally Squat: Seldom Stair Climbing: Seldom Reach - Above Shoulder: Seldom Reach - at Shoulder or Below: Seldom Handling: Occasionally Forceful Grip > 5 lbs: Seldom Forceful Pinch > 2 lbs: Seldom Finger/Hand Dexterity: Frequently Visual Acuity None = No; Seldom = Yes : Seldom Primary Location SITE - Corewell Health Place Building B - 648 Monroe - Grand Rapids Department Name HR Total Rewards Retirement Employment Type Full time Shift Day (United States of America) Weekly Scheduled Hours 40 Hours of Work 8:00 a.m. to 5:00 p.m. Days Worked Monday to Friday Weekend Frequency N/A CURRENT COREWELL HEALTH TEAM MEMBERS - Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only. Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief. Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category. An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team. You may request assistance in completing the application process by calling .
BigCommerce's mission is to help merchants sell more at every stage of growth, from small startups, to mid-market businesses to large enterprises. We focus on being the best ecommerce platform so our customers can focus on what matters most: growing their businesses. We are equally passionate about growing our employee's careers and providing them an incredible experience as we rapidly expand across the globe. We are proud to have been recognized numerous times for our product and workplace culture. We empower our people and customers to build, innovate and grow, so together we can redefine the ecommerce industry. Senior Benefits Specialist What You'll Do Benefits Responsibilities: Lead Administer for global benefit programs including medical, dental, vision, life insurance, spending accounts, commuter benefits, retirement plans, voluntary & supplemental offerings, wellness programs, and COBRA Partner with HRIS and Payroll to coordinate annual Open Enrollment process, including Workday system setup, testing, execution, and coordination of data to providers Performs complex analysis of data to support benefits compliance requirements, including, but not limited to, 401(k) annual audit, Non-Discrimination Testing, 401(k) funding, benefits billing Ensure compliance with all applicable federal and state laws, including but not limited to ACA, ERISA, HIPAA, FMLA, ADA, OSHA, etc. Maintain benefits portal on Company's intranet site, ensuring employees have access to the latest benefits information Provide exceptional customer service to employees while building strong business relationships Assists Benefits Manager in the planning of Company benefit events, benefit plan design, and communications Assist with leave of absence administration; work with third-party administrator ensuring that leaves and disability programs are being administered timely, accurately and in accordance with leave documentation; support Workday absence and leave configuration Who You Are 5+ years benefits & retirement experience ideally in a global/multi-location experience preferred Prior experience with benefit management and time off administration in Workday required Must be analytical and self-motivated with a strong sense of confidentiality Proficient in Microsoft Excel; ability to synthesize data and develop insights Strong organizational skills and ability to manage competing priorities Ability to work within compressed timeframes and embrace the sense of urgency, innovation and resourcefulness required in a fast-paced company Comfortable working hands-on to get things done and quickly shifting to complex strategy discussions Can accomplish results and desired outcomes through formal and informal corporate structures Exceptional relationship skills Global Benefits administration, design, and strategy experience a plus Not all candidates will be eligible for the upper end of the salary range (or have the minimum apply to them), but rather, the exact salary will be dependent on the successful candidate's location, relevant knowledge, skills, and qualifications. Targeted salary range $70,597-$119,393 USD Diversity, Equity & Inclusion at BigCommerce Our employees make the difference. At BigCommerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview at BigCommerce, please let us know during any of your interactions with our recruiting team. Learn more about the BigCommerce team, culture and benefits at .
Apr 16, 2024
Full time
BigCommerce's mission is to help merchants sell more at every stage of growth, from small startups, to mid-market businesses to large enterprises. We focus on being the best ecommerce platform so our customers can focus on what matters most: growing their businesses. We are equally passionate about growing our employee's careers and providing them an incredible experience as we rapidly expand across the globe. We are proud to have been recognized numerous times for our product and workplace culture. We empower our people and customers to build, innovate and grow, so together we can redefine the ecommerce industry. Senior Benefits Specialist What You'll Do Benefits Responsibilities: Lead Administer for global benefit programs including medical, dental, vision, life insurance, spending accounts, commuter benefits, retirement plans, voluntary & supplemental offerings, wellness programs, and COBRA Partner with HRIS and Payroll to coordinate annual Open Enrollment process, including Workday system setup, testing, execution, and coordination of data to providers Performs complex analysis of data to support benefits compliance requirements, including, but not limited to, 401(k) annual audit, Non-Discrimination Testing, 401(k) funding, benefits billing Ensure compliance with all applicable federal and state laws, including but not limited to ACA, ERISA, HIPAA, FMLA, ADA, OSHA, etc. Maintain benefits portal on Company's intranet site, ensuring employees have access to the latest benefits information Provide exceptional customer service to employees while building strong business relationships Assists Benefits Manager in the planning of Company benefit events, benefit plan design, and communications Assist with leave of absence administration; work with third-party administrator ensuring that leaves and disability programs are being administered timely, accurately and in accordance with leave documentation; support Workday absence and leave configuration Who You Are 5+ years benefits & retirement experience ideally in a global/multi-location experience preferred Prior experience with benefit management and time off administration in Workday required Must be analytical and self-motivated with a strong sense of confidentiality Proficient in Microsoft Excel; ability to synthesize data and develop insights Strong organizational skills and ability to manage competing priorities Ability to work within compressed timeframes and embrace the sense of urgency, innovation and resourcefulness required in a fast-paced company Comfortable working hands-on to get things done and quickly shifting to complex strategy discussions Can accomplish results and desired outcomes through formal and informal corporate structures Exceptional relationship skills Global Benefits administration, design, and strategy experience a plus Not all candidates will be eligible for the upper end of the salary range (or have the minimum apply to them), but rather, the exact salary will be dependent on the successful candidate's location, relevant knowledge, skills, and qualifications. Targeted salary range $70,597-$119,393 USD Diversity, Equity & Inclusion at BigCommerce Our employees make the difference. At BigCommerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview at BigCommerce, please let us know during any of your interactions with our recruiting team. Learn more about the BigCommerce team, culture and benefits at .
About Us Vensure Employer Solutions is the largest privately held organization in the HR technology and service sector, providing a comprehensive portfolio of solutions, including HR/HCM technology, managed services, and global business process outsourcing (BPO). The company and its service providers collectively serve over 95,000 businesses and process over $135B in annual payroll. As a "One Employer Solution" headquartered in Chandler, Arizona, Vensure helps thousands of businesses streamline and grow their operations with custom strategies that benefit both employers and employees. Find out more by visiting . Position Summary The Senior Benefits Specialist designs and implements benefit programs meant to attract and retain employees. Analyzes and reports on Plan compliance objectives and employee compensations programs including salary and benefit plans, incentive plans, merit increases, insurance plans, and retirement plans. Essential Duties and Responsibilities Conducts research and analysis of industry trends, employee surveys and workplace best practices in order to design benefits packages that are competitive, meet employee needs, and support organizational goals. Reviews cost and usage rates of existing benefit programs to assess actual and perceived value. Researches and evaluates third-party benefits vendors; may participate in selection and implementation of providers. Assists in benefits communications and open enrollment. Answers questions from employees regarding benefits offerings and eligibility. Ensures offerings comply with all applicable laws and regulations. Advise management on resolving client benefit issues Building and maintaining relationships with clients and carriers. Assist clients by explaining benefits and appealing decisions made by insurance providers. Review vendor invoices, resolving disputes, reporting on fees and costs. Oversee and direct the administration of COBRA. Assist with client renewal delivery and WSE benefit orientations. Ensure compliance with client plans. Knowledge, Skills, and Abilities Interpersonal skills. Customer service skills. Ability to build collaborative relationships. Oral and written communication skills. Management Skills, Organizational Skills, Teamwork, Enthusiasm, Willingness to learn, Flexibility, Proactive, Decisive Education & Experience Bachelors Degree or Above 5-7 years of group benefit experience
Apr 12, 2024
Full time
About Us Vensure Employer Solutions is the largest privately held organization in the HR technology and service sector, providing a comprehensive portfolio of solutions, including HR/HCM technology, managed services, and global business process outsourcing (BPO). The company and its service providers collectively serve over 95,000 businesses and process over $135B in annual payroll. As a "One Employer Solution" headquartered in Chandler, Arizona, Vensure helps thousands of businesses streamline and grow their operations with custom strategies that benefit both employers and employees. Find out more by visiting . Position Summary The Senior Benefits Specialist designs and implements benefit programs meant to attract and retain employees. Analyzes and reports on Plan compliance objectives and employee compensations programs including salary and benefit plans, incentive plans, merit increases, insurance plans, and retirement plans. Essential Duties and Responsibilities Conducts research and analysis of industry trends, employee surveys and workplace best practices in order to design benefits packages that are competitive, meet employee needs, and support organizational goals. Reviews cost and usage rates of existing benefit programs to assess actual and perceived value. Researches and evaluates third-party benefits vendors; may participate in selection and implementation of providers. Assists in benefits communications and open enrollment. Answers questions from employees regarding benefits offerings and eligibility. Ensures offerings comply with all applicable laws and regulations. Advise management on resolving client benefit issues Building and maintaining relationships with clients and carriers. Assist clients by explaining benefits and appealing decisions made by insurance providers. Review vendor invoices, resolving disputes, reporting on fees and costs. Oversee and direct the administration of COBRA. Assist with client renewal delivery and WSE benefit orientations. Ensure compliance with client plans. Knowledge, Skills, and Abilities Interpersonal skills. Customer service skills. Ability to build collaborative relationships. Oral and written communication skills. Management Skills, Organizational Skills, Teamwork, Enthusiasm, Willingness to learn, Flexibility, Proactive, Decisive Education & Experience Bachelors Degree or Above 5-7 years of group benefit experience
You Belong at Greenway Bring your best and truest self. We celebrate what makes us different and what brings us all together. At Greenway Health, we are committed to an inclusive environment and a culture of belonging as we pursue our purpose of healthier communities, successful providers, and empowered patients. We are united in our goal to build the future of healthcare technology. Join us. The Senior Benefits Specialist facilitates the daily oversight of the Company's US-based health and welfare plans (dental/vision/life/self-insured medical), as well as the Company's retirement plan (401(k . This individual administers and communicates the Company's benefits program with regard to plan options, policy features, enrollment and other employee education goals. The Senior Benefits Specialist conducts periodic surveys to determine market positioning, facilitate the planning, developing, and redesigning of the Company's benefit programs when appropriate, including the coordination of budget submission with annual design work. Ensures compliance through completion of all required and appropriate audit and submission processes. Essential Duties & Responsibilities Act as benefits subject matter expert, responsible for responding to employees and fielding benefits inquiries (eligibility, coverage, payments, etc.). Resolve problems regarding company benefits programs: act as liaison between employees and Third Party Administrators/Vendors. Manage billing for assigned plans and policies. Create, review, and update plan summaries, communication materials, open enrollment materials, benefit brochures, and other related materials. Perform regular eligibility and compliance audits on all benefit programs. Attend yearly renewal meetings and provide input on renewal discussions to the leadership team. Manage and oversee the company's 401k program to include vendor management, eligibility and annual plan audit. Serve as Benefits data subject matter expert (SME) for the HR Operations team. Enter/update enrollment and termination data in vendor websites as necessary. Understand risk and compliance of benefits administration, and have strong working knowledge of Benefits/Payroll related Federal/ State laws, including, but not limited to FLSA, FMLA, HIPAA, FICA, ERISA, COBRA, and 401(K). Review, reconcile and coordinate vendor billings. Handle special projects and additional responsibilities as required. Experience and Education High School Diploma/GED Bachelor's Degree in Human Resources or related discipline (or equivalent experience) required. Five (5)+ years of health benefits administration experience required. Experience with self-funded plans, plan design, and 5500 filings also required; prior 401k administration experience preferred. CEBS certification preferred. Skills, Knowledge, and Abilities Must demonstrate ability to lead by example and work as a team. Experience working with leaders, demonstrating courage in taking a stand and influencing others required. Must demonstrate excellent oral and written communication skills appropriate for all levels of an organization. Must demonstrate comfort speaking in front of groups. Must have excellent level of accuracy and detail-orientation. Excellent computer skills including HRIS benefits management (WorkforceNow preferred) and Microsoft Office suite required. Work Environment/Physical Demands While at work, this position is primarily a sedentary job and requires that the associate can work in an environment where they will consistently be seated for the majority of the work day Ability to occasionally lift and or move heavy items This position requires the ability to observe a computer screen for long periods of time to observe their own and others' work, as well as, incoming and outgoing communications via the computer and/ or mobile devices. The role necessitates the ability to listen and speak clearly to customers and other associates Here's what we can offer you in exchange for your amazing work: Competitive pay Medical, dental and vision benefits Matching 401(k) Generous paid time-off programs Education reimbursement Growth potential for your career Corporate discounts At Greenway, we strive to imagine, empower, engage, and inspire. Join us! To learn more about Greenway, take a video tour of our office, and meet our employees, visit us at Disclaimer: This Job Summary indicates the general nature and level of work expected of the incumbent(s). It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent(s) may be asked to perform other duties as requested. Greenway Health, LLC is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, age, gender, national origin, sexual orientation, disability, or veteran status. If you are a Colorado resident, please email us at to receive compensation and benefits information for this role. Please include the Job ID in the subject line of the email.
Mar 29, 2024
Full time
You Belong at Greenway Bring your best and truest self. We celebrate what makes us different and what brings us all together. At Greenway Health, we are committed to an inclusive environment and a culture of belonging as we pursue our purpose of healthier communities, successful providers, and empowered patients. We are united in our goal to build the future of healthcare technology. Join us. The Senior Benefits Specialist facilitates the daily oversight of the Company's US-based health and welfare plans (dental/vision/life/self-insured medical), as well as the Company's retirement plan (401(k . This individual administers and communicates the Company's benefits program with regard to plan options, policy features, enrollment and other employee education goals. The Senior Benefits Specialist conducts periodic surveys to determine market positioning, facilitate the planning, developing, and redesigning of the Company's benefit programs when appropriate, including the coordination of budget submission with annual design work. Ensures compliance through completion of all required and appropriate audit and submission processes. Essential Duties & Responsibilities Act as benefits subject matter expert, responsible for responding to employees and fielding benefits inquiries (eligibility, coverage, payments, etc.). Resolve problems regarding company benefits programs: act as liaison between employees and Third Party Administrators/Vendors. Manage billing for assigned plans and policies. Create, review, and update plan summaries, communication materials, open enrollment materials, benefit brochures, and other related materials. Perform regular eligibility and compliance audits on all benefit programs. Attend yearly renewal meetings and provide input on renewal discussions to the leadership team. Manage and oversee the company's 401k program to include vendor management, eligibility and annual plan audit. Serve as Benefits data subject matter expert (SME) for the HR Operations team. Enter/update enrollment and termination data in vendor websites as necessary. Understand risk and compliance of benefits administration, and have strong working knowledge of Benefits/Payroll related Federal/ State laws, including, but not limited to FLSA, FMLA, HIPAA, FICA, ERISA, COBRA, and 401(K). Review, reconcile and coordinate vendor billings. Handle special projects and additional responsibilities as required. Experience and Education High School Diploma/GED Bachelor's Degree in Human Resources or related discipline (or equivalent experience) required. Five (5)+ years of health benefits administration experience required. Experience with self-funded plans, plan design, and 5500 filings also required; prior 401k administration experience preferred. CEBS certification preferred. Skills, Knowledge, and Abilities Must demonstrate ability to lead by example and work as a team. Experience working with leaders, demonstrating courage in taking a stand and influencing others required. Must demonstrate excellent oral and written communication skills appropriate for all levels of an organization. Must demonstrate comfort speaking in front of groups. Must have excellent level of accuracy and detail-orientation. Excellent computer skills including HRIS benefits management (WorkforceNow preferred) and Microsoft Office suite required. Work Environment/Physical Demands While at work, this position is primarily a sedentary job and requires that the associate can work in an environment where they will consistently be seated for the majority of the work day Ability to occasionally lift and or move heavy items This position requires the ability to observe a computer screen for long periods of time to observe their own and others' work, as well as, incoming and outgoing communications via the computer and/ or mobile devices. The role necessitates the ability to listen and speak clearly to customers and other associates Here's what we can offer you in exchange for your amazing work: Competitive pay Medical, dental and vision benefits Matching 401(k) Generous paid time-off programs Education reimbursement Growth potential for your career Corporate discounts At Greenway, we strive to imagine, empower, engage, and inspire. Join us! To learn more about Greenway, take a video tour of our office, and meet our employees, visit us at Disclaimer: This Job Summary indicates the general nature and level of work expected of the incumbent(s). It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent(s) may be asked to perform other duties as requested. Greenway Health, LLC is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, age, gender, national origin, sexual orientation, disability, or veteran status. If you are a Colorado resident, please email us at to receive compensation and benefits information for this role. Please include the Job ID in the subject line of the email.
Since its founding in 1992, Edgewood Properties has established itself as a leading real estate development and property management company. With corporate headquarters in New Jersey, the company is on a course of growth leading to activities across the nation. Given ongoing construction and development plans, our current apartment portfolio of 5,000 plus units is expected to double in the next couple of years and rise to over 10,000 units in the next five years. With our rapid portfolio growth, coupled with ownership's desire to develop and hold rather than sell, the timing is ideal for qualified candidates to come on-board. We're currently seeking a Full-Time Resident Specialist for our multi-family portfolio of properties, with customer service industry experience. Candidate will work at Brookside Gardens, Somerville, NJ Must be available to work weekends and flexible shifts. As a Resident Specialist at one of our communities, you will play a pivotal role in the daily operations of our leasing and management office, making substantial contributions to our leasing processes and our unwavering commitment to delivering exceptional customer service. Oversight of the front desk, serving as the initial point of contact for residents, prospective residents, vendors, and contractors. Emphasis will be placed on fostering superior customer relationship management. Guests will be graciously offered refreshments while awaiting a meeting with a leasing consultant. Proficiently addressing inquiries related to the community and amenities, and facilitating assistance for residents in obtaining gate cards/keys. Facilitating service requests for residents approaching the front desk by either entering the request into the system on their behalf or providing guidance on self-submission through the call center or portal. Collaboration with Senior Concierge, Resident Specialist, and/or Leasing Consultants in coordinating resident events, including meetings, parties, cooking nights, movie nights, and other special events designed to enhance resident retention. Efficient management and organization of the package room, encompassing the acceptance of packages, resident notification, and accurate distribution of packages. Closure of packages upon resident retrieval. Engaging with residents and prospective residents to ensure exceptional customer experiences, thereby contributing to successful sales closures and resident retention. Providing support to the Property Manager by handling minor tasks as required. Maintaining office cleanliness, replenishing coffee bars, and monitoring office supplies. Expertly routing calls to the appropriate associates and assisting in scheduling tours and other appointments. Oversight of the weekly Sunday breakfast shopping, preparation, setup, and cleanup. Preparation of leasing materials for prospects, including brochures, floor plans, etc. Ensuring the tidiness and readiness of model and/or vacant units for prospect tours. Developing comprehensive knowledge of the community (a "Community Expert") to assist residents in locating dining and entertainment options outside the community. Attending to residents' needs as a demonstration of superior customer service, including assistance with package-carrying, arranging birthday treats, and coordinating small gifts or balloons for resident milestones/events (engagements, weddings, births, loss, etc.). Opening and closing the leasing office, ensuring preparedness for the day ahead. Establishing familiarity with residents and cultivating a deep understanding of their preferences to proactively anticipate and deliver memorable experiences tailored to their individual needs. Overseeing all duties associated with the concierge position, including the effective management and scheduling of the concierge team to ensure seamless coverage of the leasing office. Guiding residents through the lease renewal process, providing comprehensive assistance to ensure their comfort and understanding of the renewal procedures. Coordinating and executing resident move-ins and move-outs, setting clear expectations for residents regarding their responsibilities and obligations during their residency and upon their departure. Serving as a liaison between residents and the maintenance team on-site to facilitate the efficient coordination of service request repairs, ensuring timely resolution and resident satisfaction. Managing monthly resident events, overseeing expenditures on office and breakfast items, and maintaining general office supply inventory. Collaborating closely with the onsite manager to enhance resident retention strategies and initiatives. Addressing online reviews and managing JTurner reviews to uphold a positive online presence and respond effectively to resident feedback. Conducting follow-up communications with residents upon completion of repairs to confirm satisfaction and completion. Ensuring residents remain compliant with renters' insurance requirements through proactive communication and updates. HS Diploma Required. Flexibility Willingness to work flexible hours, including evenings and weekends. Ability to adapt to changing situations and priorities. Computer Skills Proficiency in using basic computer software such as Microsoft Outlook, Word, and Excel. Familiarity with Outlook Calendar. Communication Skills Excellent verbal and written communication skills. Ability to communicate effectively with guests, staff, and vendors. Customer Service or Hospitality Experience Previous experience in a customer-facing service role is often preferred. Professionalism Professional appearance and demeanor. Required to wear an all-black uniform daily. No facial piercings as well as unnatural colored hair or visible tattoos. Respect for confidentiality and discretion. Attention to Detail Keen attention to detail to ensure accuracy in fulfilling guest/resident requests. Problem-Solving Skills Ability to think on your feet and find creative solutions to meet guests'/residents' needs. Team Player Ability to work well as a part of a team. Collaboration with other departments and staff members. Physical Stamina Concierge are required to handle resident packages and deliveries. The ability to carry and sort packages before handing off to residents. In return, we offer competitive compensation, along with comprehensive benefits, including medical and dental and vision benefits, life insurance, a 401(k) with company match and a corporate team environment with opportunity of advancement. Also includes on-site company fitness gym, discounts on housing and home appliances . For immediate consideration, please apply online at All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
Apr 12, 2024
Full time
Since its founding in 1992, Edgewood Properties has established itself as a leading real estate development and property management company. With corporate headquarters in New Jersey, the company is on a course of growth leading to activities across the nation. Given ongoing construction and development plans, our current apartment portfolio of 5,000 plus units is expected to double in the next couple of years and rise to over 10,000 units in the next five years. With our rapid portfolio growth, coupled with ownership's desire to develop and hold rather than sell, the timing is ideal for qualified candidates to come on-board. We're currently seeking a Full-Time Resident Specialist for our multi-family portfolio of properties, with customer service industry experience. Candidate will work at Brookside Gardens, Somerville, NJ Must be available to work weekends and flexible shifts. As a Resident Specialist at one of our communities, you will play a pivotal role in the daily operations of our leasing and management office, making substantial contributions to our leasing processes and our unwavering commitment to delivering exceptional customer service. Oversight of the front desk, serving as the initial point of contact for residents, prospective residents, vendors, and contractors. Emphasis will be placed on fostering superior customer relationship management. Guests will be graciously offered refreshments while awaiting a meeting with a leasing consultant. Proficiently addressing inquiries related to the community and amenities, and facilitating assistance for residents in obtaining gate cards/keys. Facilitating service requests for residents approaching the front desk by either entering the request into the system on their behalf or providing guidance on self-submission through the call center or portal. Collaboration with Senior Concierge, Resident Specialist, and/or Leasing Consultants in coordinating resident events, including meetings, parties, cooking nights, movie nights, and other special events designed to enhance resident retention. Efficient management and organization of the package room, encompassing the acceptance of packages, resident notification, and accurate distribution of packages. Closure of packages upon resident retrieval. Engaging with residents and prospective residents to ensure exceptional customer experiences, thereby contributing to successful sales closures and resident retention. Providing support to the Property Manager by handling minor tasks as required. Maintaining office cleanliness, replenishing coffee bars, and monitoring office supplies. Expertly routing calls to the appropriate associates and assisting in scheduling tours and other appointments. Oversight of the weekly Sunday breakfast shopping, preparation, setup, and cleanup. Preparation of leasing materials for prospects, including brochures, floor plans, etc. Ensuring the tidiness and readiness of model and/or vacant units for prospect tours. Developing comprehensive knowledge of the community (a "Community Expert") to assist residents in locating dining and entertainment options outside the community. Attending to residents' needs as a demonstration of superior customer service, including assistance with package-carrying, arranging birthday treats, and coordinating small gifts or balloons for resident milestones/events (engagements, weddings, births, loss, etc.). Opening and closing the leasing office, ensuring preparedness for the day ahead. Establishing familiarity with residents and cultivating a deep understanding of their preferences to proactively anticipate and deliver memorable experiences tailored to their individual needs. Overseeing all duties associated with the concierge position, including the effective management and scheduling of the concierge team to ensure seamless coverage of the leasing office. Guiding residents through the lease renewal process, providing comprehensive assistance to ensure their comfort and understanding of the renewal procedures. Coordinating and executing resident move-ins and move-outs, setting clear expectations for residents regarding their responsibilities and obligations during their residency and upon their departure. Serving as a liaison between residents and the maintenance team on-site to facilitate the efficient coordination of service request repairs, ensuring timely resolution and resident satisfaction. Managing monthly resident events, overseeing expenditures on office and breakfast items, and maintaining general office supply inventory. Collaborating closely with the onsite manager to enhance resident retention strategies and initiatives. Addressing online reviews and managing JTurner reviews to uphold a positive online presence and respond effectively to resident feedback. Conducting follow-up communications with residents upon completion of repairs to confirm satisfaction and completion. Ensuring residents remain compliant with renters' insurance requirements through proactive communication and updates. HS Diploma Required. Flexibility Willingness to work flexible hours, including evenings and weekends. Ability to adapt to changing situations and priorities. Computer Skills Proficiency in using basic computer software such as Microsoft Outlook, Word, and Excel. Familiarity with Outlook Calendar. Communication Skills Excellent verbal and written communication skills. Ability to communicate effectively with guests, staff, and vendors. Customer Service or Hospitality Experience Previous experience in a customer-facing service role is often preferred. Professionalism Professional appearance and demeanor. Required to wear an all-black uniform daily. No facial piercings as well as unnatural colored hair or visible tattoos. Respect for confidentiality and discretion. Attention to Detail Keen attention to detail to ensure accuracy in fulfilling guest/resident requests. Problem-Solving Skills Ability to think on your feet and find creative solutions to meet guests'/residents' needs. Team Player Ability to work well as a part of a team. Collaboration with other departments and staff members. Physical Stamina Concierge are required to handle resident packages and deliveries. The ability to carry and sort packages before handing off to residents. In return, we offer competitive compensation, along with comprehensive benefits, including medical and dental and vision benefits, life insurance, a 401(k) with company match and a corporate team environment with opportunity of advancement. Also includes on-site company fitness gym, discounts on housing and home appliances . For immediate consideration, please apply online at All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
Since its founding in 1992, Edgewood Properties has established itself as a leading real estate development and property management company. With corporate headquarters in New Jersey, the company is on a course of growth leading to activities across the nation. Given ongoing construction and development plans, our current apartment portfolio of 5,000 plus units is expected to double in the next couple of years and rise to over 10,000 units in the next five years. With our rapid portfolio growth, coupled with ownership's desire to develop and hold rather than sell, the timing is ideal for qualified candidates to come on-board. We're currently seeking a Full-Time Resident Specialist for our multi-family portfolio of properties, with customer service industry experience. Candidate will work at our luxury property, The Lofts at Monroe Parke, Monroe, NJ Must be available to work weekends and flexible shifts. As a Resident Specialist at one of our communities, you will play a pivotal role in the daily operations of our leasing and management office, making substantial contributions to our leasing processes and our unwavering commitment to delivering exceptional customer service. Oversight of the front desk, serving as the initial point of contact for residents, prospective residents, vendors, and contractors. Emphasis will be placed on fostering superior customer relationship management. Guests will be graciously offered refreshments while awaiting a meeting with a leasing consultant. Proficiently addressing inquiries related to the community and amenities, and facilitating assistance for residents in obtaining gate cards/keys. Facilitating service requests for residents approaching the front desk by either entering the request into the system on their behalf or providing guidance on self-submission through the call center or portal. Collaboration with Senior Concierge, Resident Specialist, and/or Leasing Consultants in coordinating resident events, including meetings, parties, cooking nights, movie nights, and other special events designed to enhance resident retention. Efficient management and organization of the package room, encompassing the acceptance of packages, resident notification, and accurate distribution of packages. Closure of packages upon resident retrieval. Engaging with residents and prospective residents to ensure exceptional customer experiences, thereby contributing to successful sales closures and resident retention. Providing support to the Property Manager by handling minor tasks as required. Maintaining office cleanliness, replenishing coffee bars, and monitoring office supplies. Expertly routing calls to the appropriate associates and assisting in scheduling tours and other appointments. Oversight of the weekly Sunday breakfast shopping, preparation, setup, and cleanup. Preparation of leasing materials for prospects, including brochures, floor plans, etc. Ensuring the tidiness and readiness of model and/or vacant units for prospect tours. Developing comprehensive knowledge of the community (a "Community Expert") to assist residents in locating dining and entertainment options outside the community. Attending to residents' needs as a demonstration of superior customer service, including assistance with package-carrying, arranging birthday treats, and coordinating small gifts or balloons for resident milestones/events (engagements, weddings, births, loss, etc.). Opening and closing the leasing office, ensuring preparedness for the day ahead. Establishing familiarity with residents and cultivating a deep understanding of their preferences to proactively anticipate and deliver memorable experiences tailored to their individual needs. Overseeing all duties associated with the concierge position, including the effective management and scheduling of the concierge team to ensure seamless coverage of the leasing office. Guiding residents through the lease renewal process, providing comprehensive assistance to ensure their comfort and understanding of the renewal procedures. Coordinating and executing resident move-ins and move-outs, setting clear expectations for residents regarding their responsibilities and obligations during their residency and upon their departure. Serving as a liaison between residents and the maintenance team on-site to facilitate the efficient coordination of service request repairs, ensuring timely resolution and resident satisfaction. Managing monthly resident events, overseeing expenditures on office and breakfast items, and maintaining general office supply inventory. Collaborating closely with the onsite manager to enhance resident retention strategies and initiatives. Addressing online reviews and managing JTurner reviews to uphold a positive online presence and respond effectively to resident feedback. Conducting follow-up communications with residents upon completion of repairs to confirm satisfaction and completion. Ensuring residents remain compliant with renters' insurance requirements through proactive communication and updates. HS Diploma Required. Flexibility Willingness to work flexible hours, including evenings and weekends. Ability to adapt to changing situations and priorities. Computer Skills Proficiency in using basic computer software such as Microsoft Outlook, Word, and Excel. Familiarity with Outlook Calendar. Communication Skills Excellent verbal and written communication skills. Ability to communicate effectively with guests, staff, and vendors. Customer Service or Hospitality Experience Previous experience in a customer-facing service role is often preferred. Professionalism Professional appearance and demeanor. Required to wear an all-black uniform daily. No facial piercings as well as unnatural colored hair or visible tattoos. Respect for confidentiality and discretion. Attention to Detail Keen attention to detail to ensure accuracy in fulfilling guest/resident requests. Problem-Solving Skills Ability to think on your feet and find creative solutions to meet guests'/residents' needs. Team Player Ability to work well as a part of a team. Collaboration with other departments and staff members. Physical Stamina Concierge are required to handle resident packages and deliveries. The ability to carry and sort packages before handing off to residents. In return, we offer competitive compensation, along with comprehensive benefits, including medical and dental and vision benefits, life insurance, a 401(k) with company match and a corporate team environment with opportunity of advancement. Also includes on-site company fitness gym, discounts on housing and home appliances . For immediate consideration, please apply online at All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
Apr 04, 2024
Full time
Since its founding in 1992, Edgewood Properties has established itself as a leading real estate development and property management company. With corporate headquarters in New Jersey, the company is on a course of growth leading to activities across the nation. Given ongoing construction and development plans, our current apartment portfolio of 5,000 plus units is expected to double in the next couple of years and rise to over 10,000 units in the next five years. With our rapid portfolio growth, coupled with ownership's desire to develop and hold rather than sell, the timing is ideal for qualified candidates to come on-board. We're currently seeking a Full-Time Resident Specialist for our multi-family portfolio of properties, with customer service industry experience. Candidate will work at our luxury property, The Lofts at Monroe Parke, Monroe, NJ Must be available to work weekends and flexible shifts. As a Resident Specialist at one of our communities, you will play a pivotal role in the daily operations of our leasing and management office, making substantial contributions to our leasing processes and our unwavering commitment to delivering exceptional customer service. Oversight of the front desk, serving as the initial point of contact for residents, prospective residents, vendors, and contractors. Emphasis will be placed on fostering superior customer relationship management. Guests will be graciously offered refreshments while awaiting a meeting with a leasing consultant. Proficiently addressing inquiries related to the community and amenities, and facilitating assistance for residents in obtaining gate cards/keys. Facilitating service requests for residents approaching the front desk by either entering the request into the system on their behalf or providing guidance on self-submission through the call center or portal. Collaboration with Senior Concierge, Resident Specialist, and/or Leasing Consultants in coordinating resident events, including meetings, parties, cooking nights, movie nights, and other special events designed to enhance resident retention. Efficient management and organization of the package room, encompassing the acceptance of packages, resident notification, and accurate distribution of packages. Closure of packages upon resident retrieval. Engaging with residents and prospective residents to ensure exceptional customer experiences, thereby contributing to successful sales closures and resident retention. Providing support to the Property Manager by handling minor tasks as required. Maintaining office cleanliness, replenishing coffee bars, and monitoring office supplies. Expertly routing calls to the appropriate associates and assisting in scheduling tours and other appointments. Oversight of the weekly Sunday breakfast shopping, preparation, setup, and cleanup. Preparation of leasing materials for prospects, including brochures, floor plans, etc. Ensuring the tidiness and readiness of model and/or vacant units for prospect tours. Developing comprehensive knowledge of the community (a "Community Expert") to assist residents in locating dining and entertainment options outside the community. Attending to residents' needs as a demonstration of superior customer service, including assistance with package-carrying, arranging birthday treats, and coordinating small gifts or balloons for resident milestones/events (engagements, weddings, births, loss, etc.). Opening and closing the leasing office, ensuring preparedness for the day ahead. Establishing familiarity with residents and cultivating a deep understanding of their preferences to proactively anticipate and deliver memorable experiences tailored to their individual needs. Overseeing all duties associated with the concierge position, including the effective management and scheduling of the concierge team to ensure seamless coverage of the leasing office. Guiding residents through the lease renewal process, providing comprehensive assistance to ensure their comfort and understanding of the renewal procedures. Coordinating and executing resident move-ins and move-outs, setting clear expectations for residents regarding their responsibilities and obligations during their residency and upon their departure. Serving as a liaison between residents and the maintenance team on-site to facilitate the efficient coordination of service request repairs, ensuring timely resolution and resident satisfaction. Managing monthly resident events, overseeing expenditures on office and breakfast items, and maintaining general office supply inventory. Collaborating closely with the onsite manager to enhance resident retention strategies and initiatives. Addressing online reviews and managing JTurner reviews to uphold a positive online presence and respond effectively to resident feedback. Conducting follow-up communications with residents upon completion of repairs to confirm satisfaction and completion. Ensuring residents remain compliant with renters' insurance requirements through proactive communication and updates. HS Diploma Required. Flexibility Willingness to work flexible hours, including evenings and weekends. Ability to adapt to changing situations and priorities. Computer Skills Proficiency in using basic computer software such as Microsoft Outlook, Word, and Excel. Familiarity with Outlook Calendar. Communication Skills Excellent verbal and written communication skills. Ability to communicate effectively with guests, staff, and vendors. Customer Service or Hospitality Experience Previous experience in a customer-facing service role is often preferred. Professionalism Professional appearance and demeanor. Required to wear an all-black uniform daily. No facial piercings as well as unnatural colored hair or visible tattoos. Respect for confidentiality and discretion. Attention to Detail Keen attention to detail to ensure accuracy in fulfilling guest/resident requests. Problem-Solving Skills Ability to think on your feet and find creative solutions to meet guests'/residents' needs. Team Player Ability to work well as a part of a team. Collaboration with other departments and staff members. Physical Stamina Concierge are required to handle resident packages and deliveries. The ability to carry and sort packages before handing off to residents. In return, we offer competitive compensation, along with comprehensive benefits, including medical and dental and vision benefits, life insurance, a 401(k) with company match and a corporate team environment with opportunity of advancement. Also includes on-site company fitness gym, discounts on housing and home appliances . For immediate consideration, please apply online at All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.