Overview: $16/hour Ages 18+. Pay may vary between position based on job responsibilities. At Sawmill Creek, work is FUN! Working in a Hotel Guest Service role means you will provide exception al service to all guests staying at one of our world class resorts . You'll also Check guests in and out of our hotel properties and answer any guest questions or concerns throughout their stay. Verify guest information as they enter property, being the first to welcome them to the hotel. Learn and utilize the hotel Property Management System. Positions available: Front Desk Agent and Bell Attendant. Job duties vary between positions. Some of our amazing perks and benefits: Paid training and FREE uniforms! FREE Admission to Cedar Point and other Cedar Fair parks! FREE tickets and discounts to local attractions! FREE tickets for family and friends! 20% discounts on food and merchandise! Employee-only ride nights, game nights, and FREE FOOD events! Responsibilities: Cedar Fair is home to 13 unique and exciting properties, so come join our world class team at Sawmill Creek . Cedar Point provides premiere entertainment with 200+ acres of FUN and we want YOU to join us in making people happy. As a member of our team, you'll Make our guests happy by delivering amazing experiences and helping them create lifelong memories. Interact with different people of all ages and backgrounds. Gain skills, knowledge and experience that will benefit your future. Qualifications: You! People who love helping others and will support the needs of our guests and associates. Good judgement and a commitment to safety. Ability to work and interact with people from diverse backgrounds. Individuals with a passion and excitement about Cedar Point and Sawmill Creek. Availability to include some weekdays, weekends, evenings, and holidays.
Mar 25, 2024
Full time
Overview: $16/hour Ages 18+. Pay may vary between position based on job responsibilities. At Sawmill Creek, work is FUN! Working in a Hotel Guest Service role means you will provide exception al service to all guests staying at one of our world class resorts . You'll also Check guests in and out of our hotel properties and answer any guest questions or concerns throughout their stay. Verify guest information as they enter property, being the first to welcome them to the hotel. Learn and utilize the hotel Property Management System. Positions available: Front Desk Agent and Bell Attendant. Job duties vary between positions. Some of our amazing perks and benefits: Paid training and FREE uniforms! FREE Admission to Cedar Point and other Cedar Fair parks! FREE tickets and discounts to local attractions! FREE tickets for family and friends! 20% discounts on food and merchandise! Employee-only ride nights, game nights, and FREE FOOD events! Responsibilities: Cedar Fair is home to 13 unique and exciting properties, so come join our world class team at Sawmill Creek . Cedar Point provides premiere entertainment with 200+ acres of FUN and we want YOU to join us in making people happy. As a member of our team, you'll Make our guests happy by delivering amazing experiences and helping them create lifelong memories. Interact with different people of all ages and backgrounds. Gain skills, knowledge and experience that will benefit your future. Qualifications: You! People who love helping others and will support the needs of our guests and associates. Good judgement and a commitment to safety. Ability to work and interact with people from diverse backgrounds. Individuals with a passion and excitement about Cedar Point and Sawmill Creek. Availability to include some weekdays, weekends, evenings, and holidays.
Overview: $16/hour Ages 18+. Pay may vary between position based on job responsibilities. At Sawmill Creek, work is FUN! Working in a Hotel Guest Service role means you will provide exception al service to all guests staying at one of our world class resorts . You'll also Check guests in and out of our hotel properties and answer any guest questions or concerns throughout their stay. Verify guest information as they enter property, being the first to welcome them to the hotel. Learn and utilize the hotel Property Management System. Positions available: Front Desk Agent and Bell Attendant. Job duties vary between positions. Some of our amazing perks and benefits: Paid training and FREE uniforms! FREE Admission to Cedar Point and other Cedar Fair parks! FREE tickets and discounts to local attractions! FREE tickets for family and friends! 20% discounts on food and merchandise! Employee-only ride nights, game nights, and FREE FOOD events! Responsibilities: Cedar Fair is home to 13 unique and exciting properties, so come join our world class team at Sawmill Creek . Cedar Point provides premiere entertainment with 200+ acres of FUN and we want YOU to join us in making people happy. As a member of our team, you'll Make our guests happy by delivering amazing experiences and helping them create lifelong memories. Interact with different people of all ages and backgrounds. Gain skills, knowledge and experience that will benefit your future. Qualifications: You! People who love helping others and will support the needs of our guests and associates. Good judgement and a commitment to safety. Ability to work and interact with people from diverse backgrounds. Individuals with a passion and excitement about Cedar Point and Sawmill Creek. Availability to include some weekdays, weekends, evenings, and holidays.
Mar 25, 2024
Full time
Overview: $16/hour Ages 18+. Pay may vary between position based on job responsibilities. At Sawmill Creek, work is FUN! Working in a Hotel Guest Service role means you will provide exception al service to all guests staying at one of our world class resorts . You'll also Check guests in and out of our hotel properties and answer any guest questions or concerns throughout their stay. Verify guest information as they enter property, being the first to welcome them to the hotel. Learn and utilize the hotel Property Management System. Positions available: Front Desk Agent and Bell Attendant. Job duties vary between positions. Some of our amazing perks and benefits: Paid training and FREE uniforms! FREE Admission to Cedar Point and other Cedar Fair parks! FREE tickets and discounts to local attractions! FREE tickets for family and friends! 20% discounts on food and merchandise! Employee-only ride nights, game nights, and FREE FOOD events! Responsibilities: Cedar Fair is home to 13 unique and exciting properties, so come join our world class team at Sawmill Creek . Cedar Point provides premiere entertainment with 200+ acres of FUN and we want YOU to join us in making people happy. As a member of our team, you'll Make our guests happy by delivering amazing experiences and helping them create lifelong memories. Interact with different people of all ages and backgrounds. Gain skills, knowledge and experience that will benefit your future. Qualifications: You! People who love helping others and will support the needs of our guests and associates. Good judgement and a commitment to safety. Ability to work and interact with people from diverse backgrounds. Individuals with a passion and excitement about Cedar Point and Sawmill Creek. Availability to include some weekdays, weekends, evenings, and holidays.
Job Summary: Provide a clean and safe environment for the guest. Meet or exceed Harrah's standards of cleanliness and guest service.Essential Duties and Responsibilities include the following; other duties may be assigned, as necessary. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Roles and Responsibilities: â Must meet Quota of 16/17 daily, while marinating the Caesars's standard of cleanliness and delivering great guest service. â Must be able to cross train and be able to perform all functions. â Acts as a role model and always presents oneself as a credit to Caesars's and encourages others to do the same. â Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. â Suggests products, services and experiences to guests. â Other duties as assigned.Qualifications: â Must pass a drug test. â Must possess excellent customer service and communication skills. â Must be at least 18 years of age. â Maintain knowledge of current property events, promotions and attractions. â Must be able to work independently, with little supervision. â Comfortable working in a fast paced, dynamic environment. â Superior communication and presentation skills. â Ability to work effectively in a team setting and independently. â Must present a well-groomed appearance. â Must adhere to uniform/appearance requirements. â Ability to appreciate and be friendly with all Harrah's Gulf Coast team members who are of various ethnic and cultural backgrounds. â Able to accept direction of Senior Leadership.Physical, Mental & Environmental Demands: â Able to read, write and speak English sufficiently to perform job. â Available to work any shift, holidays and weekends. â Ability to tolerate cigarette/cigar smoke and e-cigarette vapor. â Ability to tolerate the smell and residue of cleaning products used in work and back of house areas. â Responds to visual and aural cues. â Must be able to read, write, speak and understand English. â Able to push, pull and carry up to 100 pounds. â Able to tolerate a loud and noisy environment. â Able to stand and walk for extended periods. â Able to sit, stoop, reach and bend. â Must be able to cross train and be able to perform all functions.
Mar 28, 2024
Full time
Job Summary: Provide a clean and safe environment for the guest. Meet or exceed Harrah's standards of cleanliness and guest service.Essential Duties and Responsibilities include the following; other duties may be assigned, as necessary. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Roles and Responsibilities: â Must meet Quota of 16/17 daily, while marinating the Caesars's standard of cleanliness and delivering great guest service. â Must be able to cross train and be able to perform all functions. â Acts as a role model and always presents oneself as a credit to Caesars's and encourages others to do the same. â Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. â Suggests products, services and experiences to guests. â Other duties as assigned.Qualifications: â Must pass a drug test. â Must possess excellent customer service and communication skills. â Must be at least 18 years of age. â Maintain knowledge of current property events, promotions and attractions. â Must be able to work independently, with little supervision. â Comfortable working in a fast paced, dynamic environment. â Superior communication and presentation skills. â Ability to work effectively in a team setting and independently. â Must present a well-groomed appearance. â Must adhere to uniform/appearance requirements. â Ability to appreciate and be friendly with all Harrah's Gulf Coast team members who are of various ethnic and cultural backgrounds. â Able to accept direction of Senior Leadership.Physical, Mental & Environmental Demands: â Able to read, write and speak English sufficiently to perform job. â Available to work any shift, holidays and weekends. â Ability to tolerate cigarette/cigar smoke and e-cigarette vapor. â Ability to tolerate the smell and residue of cleaning products used in work and back of house areas. â Responds to visual and aural cues. â Must be able to read, write, speak and understand English. â Able to push, pull and carry up to 100 pounds. â Able to tolerate a loud and noisy environment. â Able to stand and walk for extended periods. â Able to sit, stoop, reach and bend. â Must be able to cross train and be able to perform all functions.
Job Summary: Provide a clean and safe environment for the guest. Meet or exceed Harrah's standards of cleanliness and guest service.Essential Duties and Responsibilities include the following; other duties may be assigned, as necessary. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Roles and Responsibilities: â Must meet Quota of 16/17 daily, while marinating the Caesars's standard of cleanliness and delivering great guest service. â Must be able to cross train and be able to perform all functions. â Acts as a role model and always presents oneself as a credit to Caesars's and encourages others to do the same. â Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. â Suggests products, services and experiences to guests. â Other duties as assigned.Qualifications: â Must pass a drug test. â Must possess excellent customer service and communication skills. â Must be at least 18 years of age. â Maintain knowledge of current property events, promotions and attractions. â Must be able to work independently, with little supervision. â Comfortable working in a fast paced, dynamic environment. â Superior communication and presentation skills. â Ability to work effectively in a team setting and independently. â Must present a well-groomed appearance. â Must adhere to uniform/appearance requirements. â Ability to appreciate and be friendly with all Harrah's Gulf Coast team members who are of various ethnic and cultural backgrounds. â Able to accept direction of Senior Leadership.Physical, Mental & Environmental Demands: â Able to read, write and speak English sufficiently to perform job. â Available to work any shift, holidays and weekends. â Ability to tolerate cigarette/cigar smoke and e-cigarette vapor. â Ability to tolerate the smell and residue of cleaning products used in work and back of house areas. â Responds to visual and aural cues. â Must be able to read, write, speak and understand English. â Able to push, pull and carry up to 100 pounds. â Able to tolerate a loud and noisy environment. â Able to stand and walk for extended periods. â Able to sit, stoop, reach and bend. â Must be able to cross train and be able to perform all functions.
Mar 28, 2024
Full time
Job Summary: Provide a clean and safe environment for the guest. Meet or exceed Harrah's standards of cleanliness and guest service.Essential Duties and Responsibilities include the following; other duties may be assigned, as necessary. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Roles and Responsibilities: â Must meet Quota of 16/17 daily, while marinating the Caesars's standard of cleanliness and delivering great guest service. â Must be able to cross train and be able to perform all functions. â Acts as a role model and always presents oneself as a credit to Caesars's and encourages others to do the same. â Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. â Suggests products, services and experiences to guests. â Other duties as assigned.Qualifications: â Must pass a drug test. â Must possess excellent customer service and communication skills. â Must be at least 18 years of age. â Maintain knowledge of current property events, promotions and attractions. â Must be able to work independently, with little supervision. â Comfortable working in a fast paced, dynamic environment. â Superior communication and presentation skills. â Ability to work effectively in a team setting and independently. â Must present a well-groomed appearance. â Must adhere to uniform/appearance requirements. â Ability to appreciate and be friendly with all Harrah's Gulf Coast team members who are of various ethnic and cultural backgrounds. â Able to accept direction of Senior Leadership.Physical, Mental & Environmental Demands: â Able to read, write and speak English sufficiently to perform job. â Available to work any shift, holidays and weekends. â Ability to tolerate cigarette/cigar smoke and e-cigarette vapor. â Ability to tolerate the smell and residue of cleaning products used in work and back of house areas. â Responds to visual and aural cues. â Must be able to read, write, speak and understand English. â Able to push, pull and carry up to 100 pounds. â Able to tolerate a loud and noisy environment. â Able to stand and walk for extended periods. â Able to sit, stoop, reach and bend. â Must be able to cross train and be able to perform all functions.
THE ROW is looking for passionate Team Members to join our Family and provide excellent housekeeping services in our various hotel guest rooms according to policy and procedures. A Guest Room Attendant is also responsible for responding to guest requests in the hotel as part of our continued efforts to deliver exceptional Family Style ServiceStarting Pay: $18/HRJOB SUMMARYTHE ROW is looking for passionate Team Members to join our Family and provide excellent housekeeping services in our various hotel guest rooms according to policy and procedures. A Guest Room Attendant is also responsible for responding to guest requests in the hotel as part of our continued efforts to deliver exceptional Family Style ServiceESSENTIAL DUTIES & RESPONSIBILITIESClean guest rooms as assigned, including, but not limited to, making beds, cleaning bathrooms, dusting, vacuuming, removing trash and dirty linens.Replenish all guest amenities including tissue, shower products, coffee, condiments, cups and glassware.Ensure all guest amenities are in good condition and placed according to standard.Load attendant carts with supplies and keep linen closet clean and plete each room checklist in a timely and efficient manner.Perform deep cleaning tasks as needed.Respond to guest requests in a timely, friendly and efficient manner.Other duties as assigned.KNOWLEDGE, SKILLS & ABILITIESPrevious Guest Room Attendant experience preferred.Ability to use cleaning products in a safe manner.Ability to work as part of a team in an efficient manner.Ability to work under time pressure in a disruptive environment.Must be flexible to work all shifts including holidays and weekends.PHYSICAL DEMANDS & WORK ENVIRONMENTMust be able to maintain physical stamina.Ability to stand for long periods of time.Frequent pushing, pulling, bending, lifting and walking.May be subject to smoking environment, moderate noise and bright lights.Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.
Mar 28, 2024
Full time
THE ROW is looking for passionate Team Members to join our Family and provide excellent housekeeping services in our various hotel guest rooms according to policy and procedures. A Guest Room Attendant is also responsible for responding to guest requests in the hotel as part of our continued efforts to deliver exceptional Family Style ServiceStarting Pay: $18/HRJOB SUMMARYTHE ROW is looking for passionate Team Members to join our Family and provide excellent housekeeping services in our various hotel guest rooms according to policy and procedures. A Guest Room Attendant is also responsible for responding to guest requests in the hotel as part of our continued efforts to deliver exceptional Family Style ServiceESSENTIAL DUTIES & RESPONSIBILITIESClean guest rooms as assigned, including, but not limited to, making beds, cleaning bathrooms, dusting, vacuuming, removing trash and dirty linens.Replenish all guest amenities including tissue, shower products, coffee, condiments, cups and glassware.Ensure all guest amenities are in good condition and placed according to standard.Load attendant carts with supplies and keep linen closet clean and plete each room checklist in a timely and efficient manner.Perform deep cleaning tasks as needed.Respond to guest requests in a timely, friendly and efficient manner.Other duties as assigned.KNOWLEDGE, SKILLS & ABILITIESPrevious Guest Room Attendant experience preferred.Ability to use cleaning products in a safe manner.Ability to work as part of a team in an efficient manner.Ability to work under time pressure in a disruptive environment.Must be flexible to work all shifts including holidays and weekends.PHYSICAL DEMANDS & WORK ENVIRONMENTMust be able to maintain physical stamina.Ability to stand for long periods of time.Frequent pushing, pulling, bending, lifting and walking.May be subject to smoking environment, moderate noise and bright lights.Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.
At Rocket Farm Restaurants, the core philosophy that defines our culture is "We serve the person who is serving the guest." Our culture is not something we act out on the floor of the restaurant. It starts with how we treat and serve one another in the kitchen - with dignity, respect, and care. We believe there should be no difference in how we treat and serve one another in the kitchen and how we treat and serve our guests in the dining room. We hope you agree and will consider joining us! Located in Piedmont Heights and inspired by Northern Mexican cuisine, Little Rey is Superica's younger sister, with wood-roasted "chicken al carbon" at its core in a vibrant, super-casual atmosphere. Little Rey is seeking enthusiastic and welcoming service team members to join the Rocket Farm family! Are you looking for a community in which to develop your career? Little Rey is searching for friendly and outgoing service team members with a positive attitude. The Attendant diligently performs the steps of service while taking and ringing in orders and ensuring extraordinary guest experiences. The ideal candidate will be able to anticipate guests' needs while maintaining a clean and organized work environment. Relevant restaurant experience or guest relations training desired. Apply today and become part of a dynamic, innovative, and heartfelt group of unique individuals! Competitive pay - $7.25 to $10/hr. + tips - based on experience and ability. As a valued member of our team, you will receive: A supportive culture and ethical work environment Dynamic performance-based raises and promotions Family time on most major holidays: New Year's Day, Memorial Day, Juneteenth, July 4th, Labor Day, Thanksgiving, Christmas Eve, and Christmas Day Dining discounts at all Rocket Farm Restaurants - Atlanta, Charlotte, Nashville, Houston, Raleigh, and Winter Park Rocket Farm University: specialized leadership classes and personalized support for career advancement Employee-led Mentorship programs, Advisory Council and Safety Committee Additional benefits after 1-year of employment: Paid Time Off, Childbirth Recovery Leave and Parental Leave to support a healthy work-life balance Major Medical, Dental, Vision, and Life Insurance
Mar 26, 2024
Full time
At Rocket Farm Restaurants, the core philosophy that defines our culture is "We serve the person who is serving the guest." Our culture is not something we act out on the floor of the restaurant. It starts with how we treat and serve one another in the kitchen - with dignity, respect, and care. We believe there should be no difference in how we treat and serve one another in the kitchen and how we treat and serve our guests in the dining room. We hope you agree and will consider joining us! Located in Piedmont Heights and inspired by Northern Mexican cuisine, Little Rey is Superica's younger sister, with wood-roasted "chicken al carbon" at its core in a vibrant, super-casual atmosphere. Little Rey is seeking enthusiastic and welcoming service team members to join the Rocket Farm family! Are you looking for a community in which to develop your career? Little Rey is searching for friendly and outgoing service team members with a positive attitude. The Attendant diligently performs the steps of service while taking and ringing in orders and ensuring extraordinary guest experiences. The ideal candidate will be able to anticipate guests' needs while maintaining a clean and organized work environment. Relevant restaurant experience or guest relations training desired. Apply today and become part of a dynamic, innovative, and heartfelt group of unique individuals! Competitive pay - $7.25 to $10/hr. + tips - based on experience and ability. As a valued member of our team, you will receive: A supportive culture and ethical work environment Dynamic performance-based raises and promotions Family time on most major holidays: New Year's Day, Memorial Day, Juneteenth, July 4th, Labor Day, Thanksgiving, Christmas Eve, and Christmas Day Dining discounts at all Rocket Farm Restaurants - Atlanta, Charlotte, Nashville, Houston, Raleigh, and Winter Park Rocket Farm University: specialized leadership classes and personalized support for career advancement Employee-led Mentorship programs, Advisory Council and Safety Committee Additional benefits after 1-year of employment: Paid Time Off, Childbirth Recovery Leave and Parental Leave to support a healthy work-life balance Major Medical, Dental, Vision, and Life Insurance
Harrah's Cherokee Casino Resort
Cherokee, North Carolina
Job Description Harrah's Cherokee Casino Resort Position Description POSITION TITLE: Supervisor,Food Service DEPARTMENT: Food and Beverage (Room Service Cherokee Tower, Selu Garden Cafe, Wicked Weed Brewing, Gordon Ramsay, Food Court, Laurel Lounge, Starbucks Cherokee Tower, Comedy Zone, Guy Fieri) GRADE/FLSA STATUS: S16- Exempt BADGE TYPE/COLOR: Key - Blue REPORTS TO: Assistant Restaurant Manager, F&B SUPERVISES: Service Person, Dining Attendant, Food Service Associate, Server Assistant, Food & Beverage Cashier, Food & Beverage Host, Bar Helper, Food Runner, Bartender, DR Bartender, DR Food & Beverage Cashier, Room Service Attendant-Tower IV, Barista, Senior Barista, DR Barista, Pool Server, Pool Cabana Host, Laurel Lounge Host, DR Laurel Lounge Host (The positions listed include all Food & Beverage outlets. Actual positions will vary by outlet) JOB SUMMARY: Manage the day-to-day operations of restaurants and room service. JOB ESSENTIAL DUTIES AND RESPONSIBILITIES: Ensure food and beverage products meet standards and make appropriate changes when necessary Continuously improve service by evaluating service breakdowns using guest feedback, data, and behavior Communicate service breakdowns and facilitate opportunity-seeking meetings to consistently involve all team members in service improvements Address service breakdowns and follow up to ensure guest satisfaction Resolve all guest complaints and relay to manager Ensure that adequate supply levels are maintained Assist with department reporting and data analysis as required Responsible for providing and maintaining standards of excellence in service and cleanliness in the Room Service outlet Responsible for the development and maintenance of department procedures and guidelines Assist in the maintenance and development of procedures for food service and menu items for maximum customer satisfaction Prepare schedules and station breakdowns Conduct pre-shift meetings to communicate important information Conduct end of shift banking functions Assist cashier functions of voids and overrides Build relationships by greeting guests and staff with a warm, friendly verbal greeting and maintaining an upbeat positive attitude Take personal responsibility for creating an atmosphere of luck and positive energy with gestures and sustain enthusiasm from one interaction to the next Build relationships with customers Prepare prep lists Serve as communication liaison to subordinates and to Restaurant Manager Responsible for timely delivery of comp requests from VIP services and other casino department Responsible for the complete set-up and operation of each scheduled shift Complete end of shift logs in a timely and accurate manner Enforce appearance standards Delight our guests with outstanding service Address employee performance issues and provide continuous positive coaching for development of employees and appropriate corrective action when necessary Develop highly skilled, successful employees, set realistic and measurable service standards, and hold employees accountable for meeting standards Communicate and enforce company expectations including Code of Commitment, policies, procedures, department goals and business strategy Ensure service recovery activities Responsible for, or actively participates in, the initiation of personnel actions including but not limited to interviews, training, candidate selection, terminations, performance reviews, promotions, transfers, and disciplinary actions Train subordinates, providing each with the knowledge, development, and appropriate direction to perform his/her responsibilities Provide continuous positive coaching for development of employees and appropriate corrective action when necessary Ensure timely and accurate performance appraisals and accurate work history entries Exhibit sound decision-making with emphasis on motivating team and maintaining high morale Monitor bartenders and other employees with cash to ensure proper cash handling procedures Conduct a physical inventory of bar ware and requisition replacement items as needed Ensure all employees are following guidelines of the EBCI liquor laws as defined by the Tribal ABC Board Monitor asset control of liquor bottles, draft and bottled beer and wine Other duties as assigned Adhere to regulatory, departmental and company policies/procedures in an ethical manner Establish and endorse the business objectives, ethics, and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision, and Values Selu Restaurant/The Pools: Supervision of all pool activities to include staffing, scheduling, ordering, & events Meet & greet pool guests to offer a high level of professional service Plan and execute pool & beverage events Greet, interact, and assist resort staff in a professional manner to foster and promote a cooperative and harmonious work environment Respond to and resolve guest complaints in a timely manner and creatively solve problems with the ability to anticipate, recognize, evaluate, and resolve potential difficulties Exhibit proper knowledge, selling techniques and service delivery of both non-alcoholic and alcoholic beverages MINIMUM QUALIFICATIONS: High school diploma or GED required Associate degree from an accredited educational institution or related field preferred Trade certifications or training preferred Two years supervisory experience in hospitality environment required Three years experience in food service required RASP certification required ServSafe certification required Can be completed within 30 days of date of hire Can be completed within 90 days of date of hire Must demonstrate the following essential knowledge and skills: Knowledge of food preparation and presentation Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint, and Outlook Excellent interpersonal skills Documented excellent leadership/motivational skills Knowledge of sanitation standards and procedures Able to attend to multiple priorities simultaneously Problem-solving abilities Willing to learn and be adaptable Attention to detail/observant Documented teamwork behaviors and attitudes Neat, professional appearance with excellent personal hygiene PHYSICAL, MENTAL, ENVIRONMENTAL DEMANDS: Must be able to be on feet for 8-hour shift Must be able to lift 50 pounds Must be able to stoop, bend, reach, kneel, twist and grasp items Must be able to maneuver and tap a keg weighing 165 pounds Must be able to respond to visual and aural cues Must be able to read, write, speak, and understand English Must be able to operate in mentally and physically stressful situations Must be able to walk, stand or crouch on narrow and/or slippery surfaces Manual dexterity and coordination to operate office equipment, including a 10-key adding machine, PC computers, fax machine and photo copier Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and air quality including secondhand smoke Must be able to work outside with temperatures that may reach and/or exceed 95 degrees Must be able to work a flexible schedule including weekends, evenings, and holidays This is not necessarily an exhaustive list of all responsibilities, requirements, or working conditions associated with the job. Harrah's Cherokee Casino Resort reserves the right to make changes in the above job description whenever necessary. 10.5.23
Mar 28, 2024
Full time
Job Description Harrah's Cherokee Casino Resort Position Description POSITION TITLE: Supervisor,Food Service DEPARTMENT: Food and Beverage (Room Service Cherokee Tower, Selu Garden Cafe, Wicked Weed Brewing, Gordon Ramsay, Food Court, Laurel Lounge, Starbucks Cherokee Tower, Comedy Zone, Guy Fieri) GRADE/FLSA STATUS: S16- Exempt BADGE TYPE/COLOR: Key - Blue REPORTS TO: Assistant Restaurant Manager, F&B SUPERVISES: Service Person, Dining Attendant, Food Service Associate, Server Assistant, Food & Beverage Cashier, Food & Beverage Host, Bar Helper, Food Runner, Bartender, DR Bartender, DR Food & Beverage Cashier, Room Service Attendant-Tower IV, Barista, Senior Barista, DR Barista, Pool Server, Pool Cabana Host, Laurel Lounge Host, DR Laurel Lounge Host (The positions listed include all Food & Beverage outlets. Actual positions will vary by outlet) JOB SUMMARY: Manage the day-to-day operations of restaurants and room service. JOB ESSENTIAL DUTIES AND RESPONSIBILITIES: Ensure food and beverage products meet standards and make appropriate changes when necessary Continuously improve service by evaluating service breakdowns using guest feedback, data, and behavior Communicate service breakdowns and facilitate opportunity-seeking meetings to consistently involve all team members in service improvements Address service breakdowns and follow up to ensure guest satisfaction Resolve all guest complaints and relay to manager Ensure that adequate supply levels are maintained Assist with department reporting and data analysis as required Responsible for providing and maintaining standards of excellence in service and cleanliness in the Room Service outlet Responsible for the development and maintenance of department procedures and guidelines Assist in the maintenance and development of procedures for food service and menu items for maximum customer satisfaction Prepare schedules and station breakdowns Conduct pre-shift meetings to communicate important information Conduct end of shift banking functions Assist cashier functions of voids and overrides Build relationships by greeting guests and staff with a warm, friendly verbal greeting and maintaining an upbeat positive attitude Take personal responsibility for creating an atmosphere of luck and positive energy with gestures and sustain enthusiasm from one interaction to the next Build relationships with customers Prepare prep lists Serve as communication liaison to subordinates and to Restaurant Manager Responsible for timely delivery of comp requests from VIP services and other casino department Responsible for the complete set-up and operation of each scheduled shift Complete end of shift logs in a timely and accurate manner Enforce appearance standards Delight our guests with outstanding service Address employee performance issues and provide continuous positive coaching for development of employees and appropriate corrective action when necessary Develop highly skilled, successful employees, set realistic and measurable service standards, and hold employees accountable for meeting standards Communicate and enforce company expectations including Code of Commitment, policies, procedures, department goals and business strategy Ensure service recovery activities Responsible for, or actively participates in, the initiation of personnel actions including but not limited to interviews, training, candidate selection, terminations, performance reviews, promotions, transfers, and disciplinary actions Train subordinates, providing each with the knowledge, development, and appropriate direction to perform his/her responsibilities Provide continuous positive coaching for development of employees and appropriate corrective action when necessary Ensure timely and accurate performance appraisals and accurate work history entries Exhibit sound decision-making with emphasis on motivating team and maintaining high morale Monitor bartenders and other employees with cash to ensure proper cash handling procedures Conduct a physical inventory of bar ware and requisition replacement items as needed Ensure all employees are following guidelines of the EBCI liquor laws as defined by the Tribal ABC Board Monitor asset control of liquor bottles, draft and bottled beer and wine Other duties as assigned Adhere to regulatory, departmental and company policies/procedures in an ethical manner Establish and endorse the business objectives, ethics, and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision, and Values Selu Restaurant/The Pools: Supervision of all pool activities to include staffing, scheduling, ordering, & events Meet & greet pool guests to offer a high level of professional service Plan and execute pool & beverage events Greet, interact, and assist resort staff in a professional manner to foster and promote a cooperative and harmonious work environment Respond to and resolve guest complaints in a timely manner and creatively solve problems with the ability to anticipate, recognize, evaluate, and resolve potential difficulties Exhibit proper knowledge, selling techniques and service delivery of both non-alcoholic and alcoholic beverages MINIMUM QUALIFICATIONS: High school diploma or GED required Associate degree from an accredited educational institution or related field preferred Trade certifications or training preferred Two years supervisory experience in hospitality environment required Three years experience in food service required RASP certification required ServSafe certification required Can be completed within 30 days of date of hire Can be completed within 90 days of date of hire Must demonstrate the following essential knowledge and skills: Knowledge of food preparation and presentation Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint, and Outlook Excellent interpersonal skills Documented excellent leadership/motivational skills Knowledge of sanitation standards and procedures Able to attend to multiple priorities simultaneously Problem-solving abilities Willing to learn and be adaptable Attention to detail/observant Documented teamwork behaviors and attitudes Neat, professional appearance with excellent personal hygiene PHYSICAL, MENTAL, ENVIRONMENTAL DEMANDS: Must be able to be on feet for 8-hour shift Must be able to lift 50 pounds Must be able to stoop, bend, reach, kneel, twist and grasp items Must be able to maneuver and tap a keg weighing 165 pounds Must be able to respond to visual and aural cues Must be able to read, write, speak, and understand English Must be able to operate in mentally and physically stressful situations Must be able to walk, stand or crouch on narrow and/or slippery surfaces Manual dexterity and coordination to operate office equipment, including a 10-key adding machine, PC computers, fax machine and photo copier Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and air quality including secondhand smoke Must be able to work outside with temperatures that may reach and/or exceed 95 degrees Must be able to work a flexible schedule including weekends, evenings, and holidays This is not necessarily an exhaustive list of all responsibilities, requirements, or working conditions associated with the job. Harrah's Cherokee Casino Resort reserves the right to make changes in the above job description whenever necessary. 10.5.23
Valley View Casino & Hotel
Valley Center, California
WHO WE ARE: Be a member of the winning team at Valley View Casino & Hotel - named one of San Diego's Best Places To Work by the San Diego Business Journal. Valley View is where fun and your future will come together - join our team for a fun and exciting environment with amazing benefits that focus on you, your family and helping you reach your lifetime goals! Deeply rooted in the Valley Center community, we, the San Pasqual Band of Mission Indians, have a rich local history. With traditions founded upon "good neighbor" values, our Tribe has been a part of this community for many generations. Valley View Casino & Hotel reflects our proud heritage of enterprise and opportunity; it is a place for our friends and neighbors. At Valley View Casino & Hotel our team members are the foundation of who we are and what we do. The compassion, encouragement and level of experience that you will be exposed to will put you on a career path full of opportunities for advancement. Description of the Position: Responsible for the slot drop and kiosk drop on casino floor. Responsible for the count of monies and tickets in the count room and the reconciliation of the counts, ensuring compliance with applicable laws, rules and regulations of the Gaming Commission, Federal and State laws governing monetary transactions and company policies, procedures and controls. Carries out responsibilities while relying on instructions and pre-established guidelines to perform the functions of the job. Team Member will work under immediate supervision. This position relies on limited experience, instructions, pre-established guidelines and good judgment to perform the functions of the job. Primary Duties, Responsibilities, and Tasks: All team members are obligated to support and uphold the Valley View Casino & Hotel's Standards of Excellence, Mission and Vision Statements as outlined in the Team Member Guide to Success. Maintain positive guest relations at all times, resolving guest complaints and ensuring guest satisfaction. Greet guests in a courteous and caring manner using personalized service. Maintains a thorough, working knowledge of laws, rules and regulations of the Gaming Commission, as well as company policies, procedures and controls. Assists in actual count in the count room. Prepares various reports, including tally sheets, transfer sheets, audit fills and credit slips; reconciles all totals to the utility programs and hand counts and then forwards all information to appropriate department(s). Ensures the integrity of all count transactions. Maintains accurate records, reports, and other required paperwork in the Count Department. Operates the equipment daily and performs minor repairs and maintenance and light housekeeping as needed. Conducts the necessary research to effectively resolve count disputes. Held accountable, to a high degree, for the accuracy and thoroughness of the count, and departmental records and reports. Assists in the actual floor drop with the Drop Team. Responsible, to a high degree, for the accuracy and thoroughness of the kiosk drop and the slot drop. Maintains a working knowledge of company facilities, as well as special events on property, in order to advise guests and fellow Team Members of same, whenever possible. Other duties as assigned by management. Responsible for conducting all responsibilities in a professional and ethical manner Responsible for maintaining a consistent, regular attendance record. Adheres to performance standards, company policies and procedures, as they relate to the department. Required Qualifications: High school diploma or GED equivalent. Must be extremely numbers-oriented and computer-literate. Must be able to multitask as in operate currency-counting machines and computers simultaneously. Ability to speak and understand the English language. Ability to write routine reports and correspondence. Ability to read, analyze and interpret documents such as safety rules, instructions, guidelines, operating and maintenance instructions, and policies and procedure manuals written in the English language. Ability to apply commonsense understanding to carry out instructions furnished in written, oral or diagram form referring back to established guidelines and policies and procedures. Ability to define problems involving several concrete variables, collect data, establish facts, and draw valid conclusions to carry out primary duties, responsibilities and tasks. Ability to work with mathematical concepts. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Must use good judgment when providing information to our guests and maintain positive guest relations at all times. Responsible for maintaining a consistent, regular attendance record. Responsible for conducting all responsibilities in a professional and ethical manner. Must apply for, receive, and maintain a Gaming License from the Tribal Gaming Agency. Must be able to successfully pass applicable auditions or skill testing and a drug screening test. Preferred Qualifications: Ability to understand oral and verbal communication while using Valley View Casino & Hotel's communication tools which include but are not limited to radios, phones, and or email. Physical Requirements of the Position: The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job. Clear vision (close, distant, peripheral, and depth perception) is needed for navigating office and casino environments, reading and reviewing reports and policies, operating data processing equipment and other essential job functions. The Team Member is regularly required to talk and hear generally; also to hear different and separate tones and pitches of machinery. The Team Member is also regularly required to stand for long periods of time; walk; and use hands to finger, handle, or feel objects, tools, or controls, turn keys repetitively to lock and unlock. The Team Member is regularly required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The job includes lifting, squatting, bending, and various other maneuvers to perform the kiosk drop and slot drop; utilizing large rolling cages, cassettes and various BV cans, turn keys repetitively to lock and unlock, move at a fast pace around casino floor. The Team Member is required to repetitively pull, push, and carry multiple BV cans. While performing the duties of the drop the Team Member is required to be able to lift a minimum of twenty-five pounds, and push a rolling cart weighing up to 500 pounds. The Team Member is required to wear steel toed safety shoes. Working Conditions: While performing the duties in the count room the Team Member is required to be able to be in a closed room with no windows up to 4 hours without a break. It is highly recommended that this individual not have issues with claustrophobia. The Casino is open 24 hours per day, seven (7) days per week; therefore, you must be flexible to work any and all shifts. While performing the duties of this job, the Team Member is exposed to second hand tobacco smoke, moving mechanical parts, risk of radiation from computers, and fumes or airborne particles. The Team Member is usually subject to inside environmental conditions, which provide protection from weather conditions, but not necessarily from temperature changes. The Team Member is occasionally subject to outside environmental conditions and to wet and/or humid conditions. The noise level in the work environment is usually moderate. When on the casino floor, the noise level increases to loud. Other Information: Native American hiring preference applies. This job description does not list all the duties of the job. You may be instructed by management to perform other tasks or functions. You will be evaluated in part based upon your performance of the tasks listed in this job description and your ability to commit to the Standards of Excellence. Management has the right to revise this job description at any time. The job description is not a contract for employment. All team members are obligated to support and uphold the Valley View Casino & Hotel's Standards of Excellence as outlined in the Team Member Guide to Success. Maintain positive guest relations at all times, resolving guest complaints and ensuring guest satisfaction. Greeting guests in a courteous and caring manner using personalized service. Must apply for, receive, and maintain a Gaming License from the Tribal Gaming Agency. Must be able to successfully pass applicable auditions or skill testing and a drug screening test. While performing the duties of this job, the Team Member is exposed to second hand tobacco smoke, moving mechanical parts and fumes or airborne particles. The Casino is open 24 hours per day, seven (7) days per week; therefore, you must be flexible to work any and all shifts. Other details Pay Type Hourly Apply Now Valley View Casino & Hotel, 16300 Nyemii Pass Rd, Valley Center, California, United States of America
Mar 26, 2024
Full time
WHO WE ARE: Be a member of the winning team at Valley View Casino & Hotel - named one of San Diego's Best Places To Work by the San Diego Business Journal. Valley View is where fun and your future will come together - join our team for a fun and exciting environment with amazing benefits that focus on you, your family and helping you reach your lifetime goals! Deeply rooted in the Valley Center community, we, the San Pasqual Band of Mission Indians, have a rich local history. With traditions founded upon "good neighbor" values, our Tribe has been a part of this community for many generations. Valley View Casino & Hotel reflects our proud heritage of enterprise and opportunity; it is a place for our friends and neighbors. At Valley View Casino & Hotel our team members are the foundation of who we are and what we do. The compassion, encouragement and level of experience that you will be exposed to will put you on a career path full of opportunities for advancement. Description of the Position: Responsible for the slot drop and kiosk drop on casino floor. Responsible for the count of monies and tickets in the count room and the reconciliation of the counts, ensuring compliance with applicable laws, rules and regulations of the Gaming Commission, Federal and State laws governing monetary transactions and company policies, procedures and controls. Carries out responsibilities while relying on instructions and pre-established guidelines to perform the functions of the job. Team Member will work under immediate supervision. This position relies on limited experience, instructions, pre-established guidelines and good judgment to perform the functions of the job. Primary Duties, Responsibilities, and Tasks: All team members are obligated to support and uphold the Valley View Casino & Hotel's Standards of Excellence, Mission and Vision Statements as outlined in the Team Member Guide to Success. Maintain positive guest relations at all times, resolving guest complaints and ensuring guest satisfaction. Greet guests in a courteous and caring manner using personalized service. Maintains a thorough, working knowledge of laws, rules and regulations of the Gaming Commission, as well as company policies, procedures and controls. Assists in actual count in the count room. Prepares various reports, including tally sheets, transfer sheets, audit fills and credit slips; reconciles all totals to the utility programs and hand counts and then forwards all information to appropriate department(s). Ensures the integrity of all count transactions. Maintains accurate records, reports, and other required paperwork in the Count Department. Operates the equipment daily and performs minor repairs and maintenance and light housekeeping as needed. Conducts the necessary research to effectively resolve count disputes. Held accountable, to a high degree, for the accuracy and thoroughness of the count, and departmental records and reports. Assists in the actual floor drop with the Drop Team. Responsible, to a high degree, for the accuracy and thoroughness of the kiosk drop and the slot drop. Maintains a working knowledge of company facilities, as well as special events on property, in order to advise guests and fellow Team Members of same, whenever possible. Other duties as assigned by management. Responsible for conducting all responsibilities in a professional and ethical manner Responsible for maintaining a consistent, regular attendance record. Adheres to performance standards, company policies and procedures, as they relate to the department. Required Qualifications: High school diploma or GED equivalent. Must be extremely numbers-oriented and computer-literate. Must be able to multitask as in operate currency-counting machines and computers simultaneously. Ability to speak and understand the English language. Ability to write routine reports and correspondence. Ability to read, analyze and interpret documents such as safety rules, instructions, guidelines, operating and maintenance instructions, and policies and procedure manuals written in the English language. Ability to apply commonsense understanding to carry out instructions furnished in written, oral or diagram form referring back to established guidelines and policies and procedures. Ability to define problems involving several concrete variables, collect data, establish facts, and draw valid conclusions to carry out primary duties, responsibilities and tasks. Ability to work with mathematical concepts. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Must use good judgment when providing information to our guests and maintain positive guest relations at all times. Responsible for maintaining a consistent, regular attendance record. Responsible for conducting all responsibilities in a professional and ethical manner. Must apply for, receive, and maintain a Gaming License from the Tribal Gaming Agency. Must be able to successfully pass applicable auditions or skill testing and a drug screening test. Preferred Qualifications: Ability to understand oral and verbal communication while using Valley View Casino & Hotel's communication tools which include but are not limited to radios, phones, and or email. Physical Requirements of the Position: The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job. Clear vision (close, distant, peripheral, and depth perception) is needed for navigating office and casino environments, reading and reviewing reports and policies, operating data processing equipment and other essential job functions. The Team Member is regularly required to talk and hear generally; also to hear different and separate tones and pitches of machinery. The Team Member is also regularly required to stand for long periods of time; walk; and use hands to finger, handle, or feel objects, tools, or controls, turn keys repetitively to lock and unlock. The Team Member is regularly required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The job includes lifting, squatting, bending, and various other maneuvers to perform the kiosk drop and slot drop; utilizing large rolling cages, cassettes and various BV cans, turn keys repetitively to lock and unlock, move at a fast pace around casino floor. The Team Member is required to repetitively pull, push, and carry multiple BV cans. While performing the duties of the drop the Team Member is required to be able to lift a minimum of twenty-five pounds, and push a rolling cart weighing up to 500 pounds. The Team Member is required to wear steel toed safety shoes. Working Conditions: While performing the duties in the count room the Team Member is required to be able to be in a closed room with no windows up to 4 hours without a break. It is highly recommended that this individual not have issues with claustrophobia. The Casino is open 24 hours per day, seven (7) days per week; therefore, you must be flexible to work any and all shifts. While performing the duties of this job, the Team Member is exposed to second hand tobacco smoke, moving mechanical parts, risk of radiation from computers, and fumes or airborne particles. The Team Member is usually subject to inside environmental conditions, which provide protection from weather conditions, but not necessarily from temperature changes. The Team Member is occasionally subject to outside environmental conditions and to wet and/or humid conditions. The noise level in the work environment is usually moderate. When on the casino floor, the noise level increases to loud. Other Information: Native American hiring preference applies. This job description does not list all the duties of the job. You may be instructed by management to perform other tasks or functions. You will be evaluated in part based upon your performance of the tasks listed in this job description and your ability to commit to the Standards of Excellence. Management has the right to revise this job description at any time. The job description is not a contract for employment. All team members are obligated to support and uphold the Valley View Casino & Hotel's Standards of Excellence as outlined in the Team Member Guide to Success. Maintain positive guest relations at all times, resolving guest complaints and ensuring guest satisfaction. Greeting guests in a courteous and caring manner using personalized service. Must apply for, receive, and maintain a Gaming License from the Tribal Gaming Agency. Must be able to successfully pass applicable auditions or skill testing and a drug screening test. While performing the duties of this job, the Team Member is exposed to second hand tobacco smoke, moving mechanical parts and fumes or airborne particles. The Casino is open 24 hours per day, seven (7) days per week; therefore, you must be flexible to work any and all shifts. Other details Pay Type Hourly Apply Now Valley View Casino & Hotel, 16300 Nyemii Pass Rd, Valley Center, California, United States of America
Job Type Part-time Description The La Quinta Inn & Suites located in Twin Falls is looking to add to our hospitality family! This award-winning hotel is just a short drive away from the beautiful Shoshone Falls. If you are ready to take a step into the hospitality industry here is a perfect opportunity to start your career! SUMMARY Resolute Road Hospitality, a national third-party hospitality management company, is seeking dynamic, driven, service-oriented people to join our family! Whether your goals are short or long-term, we have limitless opportunities for growth within our company. Our leadership team is here to help you realize your full potential and feel supported every step of the way. Join us on the road ahead. BENEFITS Travel Perks (Affordable travel for YOU!) Optional Daily Pay (Faster Pay) Flexible Schedules (Work around YOUR needs) Health/Life Insurance (Peace of mind) 401k (Long-term planning) Paid Time Off (You earned it!) Dental/Vision Employee Assistance Program Referral Program OVERVIEW The Laundry Attendant is to keep linens washed, dried, ironed, folded, and stored in designated areas daily. They are to keep the laundry area and equipment clean and in good working order. The Laundry Attendant may be required to perform tasks, which involve exposure to visible blood contamination or reasonably anticipated blood contamination. He/she must be knowledgeable about OSHA Blood-borne Pathogen Standards, and must follow the required procedure for handling, cleaning, disposing, or moving of objects/materials and the clean-up of blood, infectious materials, or body fluids containing blood. This position must also be able to understand the English language. Being bilingual is desirable, but not a requirement of the job. Working in a hotel requires that you be available to work every day of the year, as the hotel never closes. The Laundry Attendant reports to the Head Housekeeper. ESSENTIAL FUNCTIONS Ensure total guest satisfaction by following the Head Housekeeper's requests Performs routine duties including, but not limited to, the following: washing, drying, folding and sorting linen and terry, treating stained linen Performs established work procedures and standards to maintain linen supply level appropriate for hotel's occupancy level Responsible for maintaining proper laundry chemical levels and reporting needed supplies to supervisor, before running out Reports potential safety hazards, repairs and equipment problems immediately to your supervisor Will keep equipment and laundry area clean, including the daily cleaning equipment at the end of the shift Must work with various cleaning chemicals and solutions and comply with EPA and OSHA regulations and other safety policies of Resolute Road Hospitality Follow all clean linen procedures including drying, ironing, folding, and storing all laundry in linen closets and designated areas by designated persons Must be qualified to operate various kinds and types of laundry equipment safely and properly KNOWLEDGE, SKILLS, and ABILITIES Consistently reports to work at the scheduled time in the proper uniform with nametag Represents the hotel in a positive manner at all times Communicates effectively with Front Desk and Maintenance as needed Performs special projects to maintain maximum service at all times Changes bed linens and shower curtains as assigned Provides support to the Houseman Collects soiled linen from Room Attendant carts Can be assigned projects of making beds, sanitizing coffee makers, or cleaning rooms Cleaning and restocking linen rooms Helps complete monthly inventory Acknowledge all guests with a smile PLEASE NOTE: The aforementioned general outline is not to be considered by the team member as all-inclusive. Team members may be required from time to time to execute tasks other than those duties specifically defined above. Should team member be asked to perform such a task, team member will comply with the request and do so to the best of his or her abilities. ENVIRONMENT and PHYSICAL DEMANDS The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Most work will be performed indoors in moderate temperatures, controlled by hotel environmental systems. Most work will be performed by standing & walking, up to the complete 8-hour shift or more if overtime is required. At times, may need to sit or walk for extended periods of time. Finger dexterity required. Grasping, writing, repetitive motions, crouching, kneeling, reaching above shoulders, and climbing a ladder may be required occasionally. Must be able to exert well-paced ability to reach other departments of the hotel in a timely manner. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Talking and hearing continuously in the process of communicating with guests and employees. Employee may be subjected to moderate to loud noise levels from time to time, outdoor weather conditions, work in precarious places, and toxic or caustic chemicals. Must be able to lift up to 40 pounds frequently, up to 50 pounds occasionally. OTHER Attendance is essential as part of our front-line team! Laundry Attendants will be required to work varying schedules based on needs of the hotel. This includes attendance at all scheduled brand and job specific training sessions and meetings. May require nights, weekends, and holidays. Consistent attendance in accordance with the standards set forth by Resolute Road Hospitality must be maintained and is an essential element of the success in this role. If the Laundry Attendants is unable to meet these requirements, he/she will be subject to disciplinary action based on management operating policies, up to and including termination of employment. Requirements 108RRHLQ6548 Salary Description $15-$16 per hour
Mar 28, 2024
Full time
Job Type Part-time Description The La Quinta Inn & Suites located in Twin Falls is looking to add to our hospitality family! This award-winning hotel is just a short drive away from the beautiful Shoshone Falls. If you are ready to take a step into the hospitality industry here is a perfect opportunity to start your career! SUMMARY Resolute Road Hospitality, a national third-party hospitality management company, is seeking dynamic, driven, service-oriented people to join our family! Whether your goals are short or long-term, we have limitless opportunities for growth within our company. Our leadership team is here to help you realize your full potential and feel supported every step of the way. Join us on the road ahead. BENEFITS Travel Perks (Affordable travel for YOU!) Optional Daily Pay (Faster Pay) Flexible Schedules (Work around YOUR needs) Health/Life Insurance (Peace of mind) 401k (Long-term planning) Paid Time Off (You earned it!) Dental/Vision Employee Assistance Program Referral Program OVERVIEW The Laundry Attendant is to keep linens washed, dried, ironed, folded, and stored in designated areas daily. They are to keep the laundry area and equipment clean and in good working order. The Laundry Attendant may be required to perform tasks, which involve exposure to visible blood contamination or reasonably anticipated blood contamination. He/she must be knowledgeable about OSHA Blood-borne Pathogen Standards, and must follow the required procedure for handling, cleaning, disposing, or moving of objects/materials and the clean-up of blood, infectious materials, or body fluids containing blood. This position must also be able to understand the English language. Being bilingual is desirable, but not a requirement of the job. Working in a hotel requires that you be available to work every day of the year, as the hotel never closes. The Laundry Attendant reports to the Head Housekeeper. ESSENTIAL FUNCTIONS Ensure total guest satisfaction by following the Head Housekeeper's requests Performs routine duties including, but not limited to, the following: washing, drying, folding and sorting linen and terry, treating stained linen Performs established work procedures and standards to maintain linen supply level appropriate for hotel's occupancy level Responsible for maintaining proper laundry chemical levels and reporting needed supplies to supervisor, before running out Reports potential safety hazards, repairs and equipment problems immediately to your supervisor Will keep equipment and laundry area clean, including the daily cleaning equipment at the end of the shift Must work with various cleaning chemicals and solutions and comply with EPA and OSHA regulations and other safety policies of Resolute Road Hospitality Follow all clean linen procedures including drying, ironing, folding, and storing all laundry in linen closets and designated areas by designated persons Must be qualified to operate various kinds and types of laundry equipment safely and properly KNOWLEDGE, SKILLS, and ABILITIES Consistently reports to work at the scheduled time in the proper uniform with nametag Represents the hotel in a positive manner at all times Communicates effectively with Front Desk and Maintenance as needed Performs special projects to maintain maximum service at all times Changes bed linens and shower curtains as assigned Provides support to the Houseman Collects soiled linen from Room Attendant carts Can be assigned projects of making beds, sanitizing coffee makers, or cleaning rooms Cleaning and restocking linen rooms Helps complete monthly inventory Acknowledge all guests with a smile PLEASE NOTE: The aforementioned general outline is not to be considered by the team member as all-inclusive. Team members may be required from time to time to execute tasks other than those duties specifically defined above. Should team member be asked to perform such a task, team member will comply with the request and do so to the best of his or her abilities. ENVIRONMENT and PHYSICAL DEMANDS The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Most work will be performed indoors in moderate temperatures, controlled by hotel environmental systems. Most work will be performed by standing & walking, up to the complete 8-hour shift or more if overtime is required. At times, may need to sit or walk for extended periods of time. Finger dexterity required. Grasping, writing, repetitive motions, crouching, kneeling, reaching above shoulders, and climbing a ladder may be required occasionally. Must be able to exert well-paced ability to reach other departments of the hotel in a timely manner. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Talking and hearing continuously in the process of communicating with guests and employees. Employee may be subjected to moderate to loud noise levels from time to time, outdoor weather conditions, work in precarious places, and toxic or caustic chemicals. Must be able to lift up to 40 pounds frequently, up to 50 pounds occasionally. OTHER Attendance is essential as part of our front-line team! Laundry Attendants will be required to work varying schedules based on needs of the hotel. This includes attendance at all scheduled brand and job specific training sessions and meetings. May require nights, weekends, and holidays. Consistent attendance in accordance with the standards set forth by Resolute Road Hospitality must be maintained and is an essential element of the success in this role. If the Laundry Attendants is unable to meet these requirements, he/she will be subject to disciplinary action based on management operating policies, up to and including termination of employment. Requirements 108RRHLQ6548 Salary Description $15-$16 per hour
Comfort Inn Albuquerque Airport
Albuquerque, New Mexico
Resumen del trabajo The Complimentary AM Attendant is responsible for providing the highest quality of service possible to guests in an efficient and courteous manner within the complimentary breakfast area of a hotel. In addition this individual shall be well-versed on the hotel-brand standards guest expectations and the and unique characteristics of the hotel and local area. Responsabilidades QUALIFICATIONS: Ability to perform job function with attention to detail speed and accuracy High School diploma or equivalent and/or experience in a hotel or a related field preferred. Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays Must meet the legal age to serve alcoholic beverages and satisfactorily pass responsible serving course such as TIPs as required by property Must be able to obtain and provide Food Handlers card as required by city/county/state Must be able to evaluate and select among alternative courses of action quickly and accurately. Ability to handle stressful situations in a calm professional manner Understanding of hotel products and guest services Demonstrates a positive attitude and a desire to be of service to others as reflected in willingness to learn new tasks and information provide back-up and support to other team members and respond to guests and co-workers in a positive and optimistic manner. Possess a basic knowledge of food and beverage preparation service standards guest relations and etiquette Ability to produce high quality drinks including but not limited to specialty coffee and tea drinks specialty cocktails and beverage requests as required by hotel. Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing Ability to read comprehend and write simple instructions and/or short correspondence and memos Ability to effectively deal with internal and external customers and staff some of whom will require high levels of patience tact and diplomacy RESPONSIBILITIES: Approach all encounters with guests and employees in an attentive friendly courteous and service oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working. Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Service guests with all food and beverage requirements in a warm friendly courteous and professional manner; ascertain which services could enhance the guests' stay Greet and seat guests at appropriate tables in a timely manner. Ensure quality control of menus with regard to cleanliness and appearance. Clear clean and reset tables/hotel spaces per client request or management instruction Ensuring that bar food and service areas are stocked organized clean and neat and all side work is complete each shift Accommodate any special requests made by a guest or offer appropriate alternatives. Communicate with all departments regarding in house VIPs and any special requests/needs Support all areas of the beverage and food service as necessary including washing dishes by hand and/or placing them in a dishwashing machine restocking dishes glassware utensils pots and pans or other necessary equipment sweeping and mopping floors washing work tables walls refrigerators and meat blocks moving trash and garbage to designated areas Ability to answer the telephone according to standards. Have a complete knowledge of standards of service for receiving a room service order. Have a thorough knowledge of menus and current specials in all applicable departments. Carry out cashiering functions in closing checks and end of shift paperwork. Perform opening and closing procedures and side work duties according to station rotation assignment. Answer questions about the hotel the hotel-brand standards guest expectations the unique characteristics of the hotel local area attractions and things to do Perform any other duties or attend meetings as requested by management. Resumen de la empresa As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Beneficios After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
Mar 28, 2024
Full time
Resumen del trabajo The Complimentary AM Attendant is responsible for providing the highest quality of service possible to guests in an efficient and courteous manner within the complimentary breakfast area of a hotel. In addition this individual shall be well-versed on the hotel-brand standards guest expectations and the and unique characteristics of the hotel and local area. Responsabilidades QUALIFICATIONS: Ability to perform job function with attention to detail speed and accuracy High School diploma or equivalent and/or experience in a hotel or a related field preferred. Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays Must meet the legal age to serve alcoholic beverages and satisfactorily pass responsible serving course such as TIPs as required by property Must be able to obtain and provide Food Handlers card as required by city/county/state Must be able to evaluate and select among alternative courses of action quickly and accurately. Ability to handle stressful situations in a calm professional manner Understanding of hotel products and guest services Demonstrates a positive attitude and a desire to be of service to others as reflected in willingness to learn new tasks and information provide back-up and support to other team members and respond to guests and co-workers in a positive and optimistic manner. Possess a basic knowledge of food and beverage preparation service standards guest relations and etiquette Ability to produce high quality drinks including but not limited to specialty coffee and tea drinks specialty cocktails and beverage requests as required by hotel. Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing Ability to read comprehend and write simple instructions and/or short correspondence and memos Ability to effectively deal with internal and external customers and staff some of whom will require high levels of patience tact and diplomacy RESPONSIBILITIES: Approach all encounters with guests and employees in an attentive friendly courteous and service oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working. Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Service guests with all food and beverage requirements in a warm friendly courteous and professional manner; ascertain which services could enhance the guests' stay Greet and seat guests at appropriate tables in a timely manner. Ensure quality control of menus with regard to cleanliness and appearance. Clear clean and reset tables/hotel spaces per client request or management instruction Ensuring that bar food and service areas are stocked organized clean and neat and all side work is complete each shift Accommodate any special requests made by a guest or offer appropriate alternatives. Communicate with all departments regarding in house VIPs and any special requests/needs Support all areas of the beverage and food service as necessary including washing dishes by hand and/or placing them in a dishwashing machine restocking dishes glassware utensils pots and pans or other necessary equipment sweeping and mopping floors washing work tables walls refrigerators and meat blocks moving trash and garbage to designated areas Ability to answer the telephone according to standards. Have a complete knowledge of standards of service for receiving a room service order. Have a thorough knowledge of menus and current specials in all applicable departments. Carry out cashiering functions in closing checks and end of shift paperwork. Perform opening and closing procedures and side work duties according to station rotation assignment. Answer questions about the hotel the hotel-brand standards guest expectations the unique characteristics of the hotel local area attractions and things to do Perform any other duties or attend meetings as requested by management. Resumen de la empresa As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Beneficios After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
Job Details Job Location SpringHill Suites by Marriott - Medford Airport - Medford, OR Education Level None Salary Range $15.50 - $15.75 Hourly Job Shift Day Job Category Food & Beverage Description At Mereté, we are committed to establishing a supportive and welcoming workplace environment where bias is acknowledged and overcome and where all associates feel welcomed and supported. We value and develop people from all backgrounds and, experiences, leading us to better serve our guests, associates, and community. Mereté is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, national origin, sex, sexual orientation, gender identity or age. CONTINENTAL BREAKFAST ATTENDANT Associates are paid weekly! SUMMARY Serve and stock food and beverage per hotel brand guidelines while ensuring guest satisfaction through public cleanliness, attention to guest needs and exceed their expectations at all times. ESSENTIAL FUNCTIONS Perform food preparation and display the food as directed. Replenish everything during breakfast hours. Replenish coffee, tea, and condiments in the lobby area. Order/purchase food and beverage products and ensure that they are stored correctly. Follow proper Food Safety & Sanitation guidelines. Perform daily general clean duties in designated areas. Clean and maintain breakfast equipment and items including dishware, glassware, coffee pot, waffle maker, etc. Respond to the needs and requests of the guests. Display knowledge in and follow at all times, sanitation and sanitary food handling. Complete other duties as assigned by supervisor to include cross-training. Keep work areas clean and organized. Report all unsafe conditions immediately. Regular and reliable attendance and punctuality are essential functions of this position. Treating others with respect and behaving in a manner that is positive, productive and encourages teamwork at all times is an essential function of this job. PHYSICAL DESCRIPTION Lift and carry food trays, beverage containers, boxes of food, glass racks and garbage bags, average weight of 15 - 45lbs frequently, maximum weight occasionally 75lbs. Standing/walking up to two miles per day on cement, tile, asphalt, and carpet. Reaching/overhead extension to pull items down and lift garbage bags. Pushing and pulling handcarts weight frequently 50-75lbs, maximum weight occasionally 100lbs. Repetitive motions of bending, kneeling, stooping, and twisting. WORKING CONDITIONS Working with and exposed to fumes, chemicals, vibrations, humidity, cold, heat, dust, and noise. Working with and around all types of kitchen equipment (e.g., oven, slicer, toaster, waffle maker, coffee makers). Must adhere to the hotel's safety standards and procedures (e.g., hearing, eye, hand protection for equipment operation.) SUCCESS FACTORS Effectively manage time (e.g., planning, prioritizing, delegating) Maintain and exceed hotel brand standards in food & beverage product and quality. Follow all safety procedures. Ability to work under time constraints, and in a fast-paced environment. Ensure kind and courteous behavior towards all co-workers. Communicate with team members and management effectively. Follow all appropriate policies and procedures while constantly striving to improve all standards of operations. Ensure prompt and courteous service to guests to ensure all guest experiences are of the highest quality. Meet or exceed productivity standards. Qualifications Food Handlers and OLCC permit. Cash handling experience. Must pass criminal background check.
Mar 28, 2024
Full time
Job Details Job Location SpringHill Suites by Marriott - Medford Airport - Medford, OR Education Level None Salary Range $15.50 - $15.75 Hourly Job Shift Day Job Category Food & Beverage Description At Mereté, we are committed to establishing a supportive and welcoming workplace environment where bias is acknowledged and overcome and where all associates feel welcomed and supported. We value and develop people from all backgrounds and, experiences, leading us to better serve our guests, associates, and community. Mereté is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, national origin, sex, sexual orientation, gender identity or age. CONTINENTAL BREAKFAST ATTENDANT Associates are paid weekly! SUMMARY Serve and stock food and beverage per hotel brand guidelines while ensuring guest satisfaction through public cleanliness, attention to guest needs and exceed their expectations at all times. ESSENTIAL FUNCTIONS Perform food preparation and display the food as directed. Replenish everything during breakfast hours. Replenish coffee, tea, and condiments in the lobby area. Order/purchase food and beverage products and ensure that they are stored correctly. Follow proper Food Safety & Sanitation guidelines. Perform daily general clean duties in designated areas. Clean and maintain breakfast equipment and items including dishware, glassware, coffee pot, waffle maker, etc. Respond to the needs and requests of the guests. Display knowledge in and follow at all times, sanitation and sanitary food handling. Complete other duties as assigned by supervisor to include cross-training. Keep work areas clean and organized. Report all unsafe conditions immediately. Regular and reliable attendance and punctuality are essential functions of this position. Treating others with respect and behaving in a manner that is positive, productive and encourages teamwork at all times is an essential function of this job. PHYSICAL DESCRIPTION Lift and carry food trays, beverage containers, boxes of food, glass racks and garbage bags, average weight of 15 - 45lbs frequently, maximum weight occasionally 75lbs. Standing/walking up to two miles per day on cement, tile, asphalt, and carpet. Reaching/overhead extension to pull items down and lift garbage bags. Pushing and pulling handcarts weight frequently 50-75lbs, maximum weight occasionally 100lbs. Repetitive motions of bending, kneeling, stooping, and twisting. WORKING CONDITIONS Working with and exposed to fumes, chemicals, vibrations, humidity, cold, heat, dust, and noise. Working with and around all types of kitchen equipment (e.g., oven, slicer, toaster, waffle maker, coffee makers). Must adhere to the hotel's safety standards and procedures (e.g., hearing, eye, hand protection for equipment operation.) SUCCESS FACTORS Effectively manage time (e.g., planning, prioritizing, delegating) Maintain and exceed hotel brand standards in food & beverage product and quality. Follow all safety procedures. Ability to work under time constraints, and in a fast-paced environment. Ensure kind and courteous behavior towards all co-workers. Communicate with team members and management effectively. Follow all appropriate policies and procedures while constantly striving to improve all standards of operations. Ensure prompt and courteous service to guests to ensure all guest experiences are of the highest quality. Meet or exceed productivity standards. Qualifications Food Handlers and OLCC permit. Cash handling experience. Must pass criminal background check.
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Breakfast Attendant for the Springhill Suites Topeka Southwest in Topeka, KS. Job Purpose: Greet and seat all guests and ensure a quality dining experience. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us. Assist in preparation, cooking and presentation of food according to standard recipes for the bistro and banquet rooms. Responsible for greeting every guest/customers with a smile and positive attitude Prepare and present items, organize and maintain a clean service area, clean tables and area, and follow all health codes. Ensures that all guests are dealt with in a professional, consistent manner. Ability to diplomatically handle difficult situations and people. Ensures entire food selection is available daily and hours of operation are strictly adhered to. Monitors and inspects all food & beverage deliveries, ensuring portion controls are adhered to. Provide a safe working environment by ensuring compliance with safety programs, Health Department requirements, and job safety analysis. Maintain and enforce sanitation laws and safety standards with anyone entering the kitchen area. Inspect food and beverage outlets for proper storage, neatness, cleanliness, side-work and rotation of inventory. Inventory o Assist with daily/weekly/monthly food and beverage inventories. Be an enthusiastic, helpful and positive member of the team Be professional, responsible and mature in conduct and behavior Be understanding of, encouraging to and friendly with all co-workers Be self-motivated and use time wisely Maintain open line of communications with each department Communicate pertinent information Respond positively to new ideas Openly accept critical/developmental feedback Be available to help other departments in emergency situations Perform other assignments as directed by supervisor. Qualifications and Requirements: High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. This job requires the ability to perform the following: Must be able to speak, read, write and understand the primary language(s) used in the workplace. Must be able to read and write to facilitate the communication process. Requires good communication skills, both verbal and written. Ability to supervise subordinate staff, including, but not limited to, assignment of duties, evaluating service, and taking disciplinary action when necessary. Ability to prepare and analyze date, figures and transcriptions prepared on and generated by computer. Knowledge of hotel food and beverage operations. Knowledge of food and alcoholic beverages. Must possess basic computational ability. Must possess basic computer skills. Extensive knowledge of the hotel, its services and facilities. Working knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations Be knowledgeable about state regulations regarding health policies. Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems. Must be able to stand and exert well-paced mobility for up to 4 hours in length. Must be able to exert well-paced ability in limited space. Must be able to exert well-paced ability to reach different floors of the hotel on a timely basis. Must be able to lift up to 50bs on a regular and continuing basis. Must be able to bend, stoop, squat and stretch to fulfill cleaning/inspection tasks. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Requires manual dexterity to use and operate all necessary equipment. Food handler's permit if required by state law. Ability to obtain and/or maintain Alcohol Awareness training, if required by state law and/or by the brand standard. Amazing Benefits At A Glance: Team Driven and Values Based Culture Medical/Dental/Vision Vacation & Holiday Pay Same-day pay available Employee Assistance Program Career Growth Opportunities/ Manager Training Program Reduced Room Rates throughout the portfolio Third Party Perks (Movie Tickets, Attractions, Other) 401(k) Employee assistance program Employee discount Flexible schedule Flexible spending account Life insurance Parental leave Referral program
Mar 28, 2024
Full time
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Breakfast Attendant for the Springhill Suites Topeka Southwest in Topeka, KS. Job Purpose: Greet and seat all guests and ensure a quality dining experience. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us. Assist in preparation, cooking and presentation of food according to standard recipes for the bistro and banquet rooms. Responsible for greeting every guest/customers with a smile and positive attitude Prepare and present items, organize and maintain a clean service area, clean tables and area, and follow all health codes. Ensures that all guests are dealt with in a professional, consistent manner. Ability to diplomatically handle difficult situations and people. Ensures entire food selection is available daily and hours of operation are strictly adhered to. Monitors and inspects all food & beverage deliveries, ensuring portion controls are adhered to. Provide a safe working environment by ensuring compliance with safety programs, Health Department requirements, and job safety analysis. Maintain and enforce sanitation laws and safety standards with anyone entering the kitchen area. Inspect food and beverage outlets for proper storage, neatness, cleanliness, side-work and rotation of inventory. Inventory o Assist with daily/weekly/monthly food and beverage inventories. Be an enthusiastic, helpful and positive member of the team Be professional, responsible and mature in conduct and behavior Be understanding of, encouraging to and friendly with all co-workers Be self-motivated and use time wisely Maintain open line of communications with each department Communicate pertinent information Respond positively to new ideas Openly accept critical/developmental feedback Be available to help other departments in emergency situations Perform other assignments as directed by supervisor. Qualifications and Requirements: High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. This job requires the ability to perform the following: Must be able to speak, read, write and understand the primary language(s) used in the workplace. Must be able to read and write to facilitate the communication process. Requires good communication skills, both verbal and written. Ability to supervise subordinate staff, including, but not limited to, assignment of duties, evaluating service, and taking disciplinary action when necessary. Ability to prepare and analyze date, figures and transcriptions prepared on and generated by computer. Knowledge of hotel food and beverage operations. Knowledge of food and alcoholic beverages. Must possess basic computational ability. Must possess basic computer skills. Extensive knowledge of the hotel, its services and facilities. Working knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations Be knowledgeable about state regulations regarding health policies. Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems. Must be able to stand and exert well-paced mobility for up to 4 hours in length. Must be able to exert well-paced ability in limited space. Must be able to exert well-paced ability to reach different floors of the hotel on a timely basis. Must be able to lift up to 50bs on a regular and continuing basis. Must be able to bend, stoop, squat and stretch to fulfill cleaning/inspection tasks. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Requires manual dexterity to use and operate all necessary equipment. Food handler's permit if required by state law. Ability to obtain and/or maintain Alcohol Awareness training, if required by state law and/or by the brand standard. Amazing Benefits At A Glance: Team Driven and Values Based Culture Medical/Dental/Vision Vacation & Holiday Pay Same-day pay available Employee Assistance Program Career Growth Opportunities/ Manager Training Program Reduced Room Rates throughout the portfolio Third Party Perks (Movie Tickets, Attractions, Other) 401(k) Employee assistance program Employee discount Flexible schedule Flexible spending account Life insurance Parental leave Referral program
Job Summary The Complimentary AM Attendant is responsible for providing the highest quality of service possible to guests in an efficient and courteous manner within the complimentary breakfast area of a hotel. In addition this individual shall be well-versed on the hotel-brand standards guest expectations and the and unique characteristics of the hotel and local area. Responsibilities QUALIFICATIONS: Ability to perform job function with attention to detail speed and accuracy High School diploma or equivalent and/or experience in a hotel or a related field preferred. Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays Must meet the legal age to serve alcoholic beverages and satisfactorily pass responsible serving course such as TIPs as required by property Must be able to obtain and provide Food Handlers card as required by city/county/state Must be able to evaluate and select among alternative courses of action quickly and accurately. Ability to handle stressful situations in a calm professional manner Understanding of hotel products and guest services Demonstrates a positive attitude and a desire to be of service to others as reflected in willingness to learn new tasks and information provide back-up and support to other team members and respond to guests and co-workers in a positive and optimistic manner. Possess a basic knowledge of food and beverage preparation service standards guest relations and etiquette Ability to produce high quality drinks including but not limited to specialty coffee and tea drinks specialty cocktails and beverage requests as required by hotel. Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing Ability to read comprehend and write simple instructions and/or short correspondence and memos Ability to effectively deal with internal and external customers and staff some of whom will require high levels of patience tact and diplomacy RESPONSIBILITIES: Approach all encounters with guests and employees in an attentive friendly courteous and service oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working. Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Service guests with all food and beverage requirements in a warm friendly courteous and professional manner; ascertain which services could enhance the guests' stay Greet and seat guests at appropriate tables in a timely manner. Ensure quality control of menus with regard to cleanliness and appearance. Clear clean and reset tables/hotel spaces per client request or management instruction Ensuring that bar food and service areas are stocked organized clean and neat and all side work is complete each shift Accommodate any special requests made by a guest or offer appropriate alternatives. Communicate with all departments regarding in house VIPs and any special requests/needs Support all areas of the beverage and food service as necessary including washing dishes by hand and/or placing them in a dishwashing machine restocking dishes glassware utensils pots and pans or other necessary equipment sweeping and mopping floors washing work tables walls refrigerators and meat blocks moving trash and garbage to designated areas Ability to answer the telephone according to standards. Have a complete knowledge of standards of service for receiving a room service order. Have a thorough knowledge of menus and current specials in all applicable departments. Carry out cashiering functions in closing checks and end of shift paperwork. Perform opening and closing procedures and side work duties according to station rotation assignment. Answer questions about the hotel the hotel-brand standards guest expectations the unique characteristics of the hotel local area attractions and things to do Perform any other duties or attend meetings as requested by management. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
Mar 28, 2024
Full time
Job Summary The Complimentary AM Attendant is responsible for providing the highest quality of service possible to guests in an efficient and courteous manner within the complimentary breakfast area of a hotel. In addition this individual shall be well-versed on the hotel-brand standards guest expectations and the and unique characteristics of the hotel and local area. Responsibilities QUALIFICATIONS: Ability to perform job function with attention to detail speed and accuracy High School diploma or equivalent and/or experience in a hotel or a related field preferred. Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays Must meet the legal age to serve alcoholic beverages and satisfactorily pass responsible serving course such as TIPs as required by property Must be able to obtain and provide Food Handlers card as required by city/county/state Must be able to evaluate and select among alternative courses of action quickly and accurately. Ability to handle stressful situations in a calm professional manner Understanding of hotel products and guest services Demonstrates a positive attitude and a desire to be of service to others as reflected in willingness to learn new tasks and information provide back-up and support to other team members and respond to guests and co-workers in a positive and optimistic manner. Possess a basic knowledge of food and beverage preparation service standards guest relations and etiquette Ability to produce high quality drinks including but not limited to specialty coffee and tea drinks specialty cocktails and beverage requests as required by hotel. Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing Ability to read comprehend and write simple instructions and/or short correspondence and memos Ability to effectively deal with internal and external customers and staff some of whom will require high levels of patience tact and diplomacy RESPONSIBILITIES: Approach all encounters with guests and employees in an attentive friendly courteous and service oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working. Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Service guests with all food and beverage requirements in a warm friendly courteous and professional manner; ascertain which services could enhance the guests' stay Greet and seat guests at appropriate tables in a timely manner. Ensure quality control of menus with regard to cleanliness and appearance. Clear clean and reset tables/hotel spaces per client request or management instruction Ensuring that bar food and service areas are stocked organized clean and neat and all side work is complete each shift Accommodate any special requests made by a guest or offer appropriate alternatives. Communicate with all departments regarding in house VIPs and any special requests/needs Support all areas of the beverage and food service as necessary including washing dishes by hand and/or placing them in a dishwashing machine restocking dishes glassware utensils pots and pans or other necessary equipment sweeping and mopping floors washing work tables walls refrigerators and meat blocks moving trash and garbage to designated areas Ability to answer the telephone according to standards. Have a complete knowledge of standards of service for receiving a room service order. Have a thorough knowledge of menus and current specials in all applicable departments. Carry out cashiering functions in closing checks and end of shift paperwork. Perform opening and closing procedures and side work duties according to station rotation assignment. Answer questions about the hotel the hotel-brand standards guest expectations the unique characteristics of the hotel local area attractions and things to do Perform any other duties or attend meetings as requested by management. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
The DoubleTree Hotel Seattle Airport is looking for Laundry Attendant/Driver to join the Housekeeping Team. The hotel is conveniently located next to Seattle-Tacoma International Airport. The Link Light Rail station is two blocks from our door and gets you to downtown attractions like Pike Place Market, The Space Needle, and Lumen Field within 25 minutes. The hotel offers 850 guest rooms and over 34,000 square feet of meeting space. Classification: Full Time Shifts: Full Availability, must be able to work evenings, weekends and holidays The ideal candidate will have the ability to drive 24" truck. What will I be doing? A Laundry attendant (Driver) is responsible for collecting soiled linens at the linen chute and sorting into bins, and transporting laundry between facilities. Ability to drive 24' moving truck to transport laundry Perform all stages of linen processing, including, but not limited to, collecting, transporting, sorting, weighing, loading and unloading (washers, dryers and chutes), ironing, folding, storing and delivering Maintain cleanliness of laundry machinery and laundry area Maintain stock levels Respond to guest service issues in a timely, friendly and efficient manner Perform additional laundry services, as needed What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Benefits - Hilton is proud to have an award-winning workplace culture ranking World's Best Workplace by Great Place To Work & Fortune We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: Medical Insurance Coverage - for you and your family Vision, Dental, Life and Disability Insurance Mental Health Resources Sick Pay - 1 hour earned for every 40 hours worked Vacation - 40 hours awarded after first year of employment Go Hilton travel discount program: 100 nights of discounted travel per calendar year 401(k) plan Pension plan - Hilton contributes $1.29 per hour you work Access to your pay when you need it through DailyPay Complimentary Duty Meals served in our Team Member Restaurant Employee Assistant Program Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) Career growth and development Team Member Resource Groups Recognition and rewards programs The hourly rate is $21.49
Mar 26, 2024
Full time
The DoubleTree Hotel Seattle Airport is looking for Laundry Attendant/Driver to join the Housekeeping Team. The hotel is conveniently located next to Seattle-Tacoma International Airport. The Link Light Rail station is two blocks from our door and gets you to downtown attractions like Pike Place Market, The Space Needle, and Lumen Field within 25 minutes. The hotel offers 850 guest rooms and over 34,000 square feet of meeting space. Classification: Full Time Shifts: Full Availability, must be able to work evenings, weekends and holidays The ideal candidate will have the ability to drive 24" truck. What will I be doing? A Laundry attendant (Driver) is responsible for collecting soiled linens at the linen chute and sorting into bins, and transporting laundry between facilities. Ability to drive 24' moving truck to transport laundry Perform all stages of linen processing, including, but not limited to, collecting, transporting, sorting, weighing, loading and unloading (washers, dryers and chutes), ironing, folding, storing and delivering Maintain cleanliness of laundry machinery and laundry area Maintain stock levels Respond to guest service issues in a timely, friendly and efficient manner Perform additional laundry services, as needed What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Benefits - Hilton is proud to have an award-winning workplace culture ranking World's Best Workplace by Great Place To Work & Fortune We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: Medical Insurance Coverage - for you and your family Vision, Dental, Life and Disability Insurance Mental Health Resources Sick Pay - 1 hour earned for every 40 hours worked Vacation - 40 hours awarded after first year of employment Go Hilton travel discount program: 100 nights of discounted travel per calendar year 401(k) plan Pension plan - Hilton contributes $1.29 per hour you work Access to your pay when you need it through DailyPay Complimentary Duty Meals served in our Team Member Restaurant Employee Assistant Program Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) Career growth and development Team Member Resource Groups Recognition and rewards programs The hourly rate is $21.49
Overview: $14.25/hour Ages 18+ At Cedar Point, work is FUN! Working in Linen Services means you will help provide a service by processing all linen and preparing clean linen in accordance with brand standard! You'll also Be responsible for cleaning, folding, and stocking linen according to standards set by management. Take inventory and control movement of soiled, damaged, and fresh linen and uniforms/miscellaneous park items. Process sorted linen utilizing industrial washers, dryers, and finishing equipment to ensure the finished product is compliant with brand standards. Some of our amazing perks and benefits: Paid training and FREE uniforms! FREE Admission to Cedar Point and other Cedar Fair parks! FREE tickets and discounts to local attractions! FREE tickets for family and friends! 20% discounts on food and merchandise! Employee-only ride nights, game nights, and FREE FOOD events! Responsibilities: Cedar Fair is home to 13 unique and exciting properties, so come join our world class team at Cedar Point. Cedar Point provides premiere entertainment with 200+ acres of FUN and we want YOU to join us in making people happy as we head into our 153rd year! As a member of our team, you'll Make our guests happy by delivering amazing experiences and helping them create lifelong memories. Interact with different people of all ages and backgrounds. Gain skills, knowledge and experience that will benefit your future. Qualifications: You! People who love helping others and will support the needs of our guests and associates. Good judgement and a commitment to safety. Ability to work and interact with people from diverse backgrounds. Individuals with a passion and excitement about Cedar Point. Availability to include some weekdays, weekends, evenings, and holidays.
Mar 26, 2024
Full time
Overview: $14.25/hour Ages 18+ At Cedar Point, work is FUN! Working in Linen Services means you will help provide a service by processing all linen and preparing clean linen in accordance with brand standard! You'll also Be responsible for cleaning, folding, and stocking linen according to standards set by management. Take inventory and control movement of soiled, damaged, and fresh linen and uniforms/miscellaneous park items. Process sorted linen utilizing industrial washers, dryers, and finishing equipment to ensure the finished product is compliant with brand standards. Some of our amazing perks and benefits: Paid training and FREE uniforms! FREE Admission to Cedar Point and other Cedar Fair parks! FREE tickets and discounts to local attractions! FREE tickets for family and friends! 20% discounts on food and merchandise! Employee-only ride nights, game nights, and FREE FOOD events! Responsibilities: Cedar Fair is home to 13 unique and exciting properties, so come join our world class team at Cedar Point. Cedar Point provides premiere entertainment with 200+ acres of FUN and we want YOU to join us in making people happy as we head into our 153rd year! As a member of our team, you'll Make our guests happy by delivering amazing experiences and helping them create lifelong memories. Interact with different people of all ages and backgrounds. Gain skills, knowledge and experience that will benefit your future. Qualifications: You! People who love helping others and will support the needs of our guests and associates. Good judgement and a commitment to safety. Ability to work and interact with people from diverse backgrounds. Individuals with a passion and excitement about Cedar Point. Availability to include some weekdays, weekends, evenings, and holidays.
Overview: $14.25/hour Ages 18+ At Cedar Point, work is FUN! Working in Linen Services means you will help provide a service by processing all linen and preparing clean linen in accordance with brand standard! You'll also Be responsible for cleaning, folding, and stocking linen according to standards set by management. Take inventory and control movement of soiled, damaged, and fresh linen and uniforms/miscellaneous park items. Process sorted linen utilizing industrial washers, dryers, and finishing equipment to ensure the finished product is compliant with brand standards. Some of our amazing perks and benefits: Paid training and FREE uniforms! FREE Admission to Cedar Point and other Cedar Fair parks! FREE tickets and discounts to local attractions! FREE tickets for family and friends! 20% discounts on food and merchandise! Employee-only ride nights, game nights, and FREE FOOD events! Responsibilities: Cedar Fair is home to 13 unique and exciting properties, so come join our world class team at Cedar Point. Cedar Point provides premiere entertainment with 200+ acres of FUN and we want YOU to join us in making people happy as we head into our 153rd year! As a member of our team, you'll Make our guests happy by delivering amazing experiences and helping them create lifelong memories. Interact with different people of all ages and backgrounds. Gain skills, knowledge and experience that will benefit your future. Qualifications: You! People who love helping others and will support the needs of our guests and associates. Good judgement and a commitment to safety. Ability to work and interact with people from diverse backgrounds. Individuals with a passion and excitement about Cedar Point. Availability to include some weekdays, weekends, evenings, and holidays.
Mar 25, 2024
Full time
Overview: $14.25/hour Ages 18+ At Cedar Point, work is FUN! Working in Linen Services means you will help provide a service by processing all linen and preparing clean linen in accordance with brand standard! You'll also Be responsible for cleaning, folding, and stocking linen according to standards set by management. Take inventory and control movement of soiled, damaged, and fresh linen and uniforms/miscellaneous park items. Process sorted linen utilizing industrial washers, dryers, and finishing equipment to ensure the finished product is compliant with brand standards. Some of our amazing perks and benefits: Paid training and FREE uniforms! FREE Admission to Cedar Point and other Cedar Fair parks! FREE tickets and discounts to local attractions! FREE tickets for family and friends! 20% discounts on food and merchandise! Employee-only ride nights, game nights, and FREE FOOD events! Responsibilities: Cedar Fair is home to 13 unique and exciting properties, so come join our world class team at Cedar Point. Cedar Point provides premiere entertainment with 200+ acres of FUN and we want YOU to join us in making people happy as we head into our 153rd year! As a member of our team, you'll Make our guests happy by delivering amazing experiences and helping them create lifelong memories. Interact with different people of all ages and backgrounds. Gain skills, knowledge and experience that will benefit your future. Qualifications: You! People who love helping others and will support the needs of our guests and associates. Good judgement and a commitment to safety. Ability to work and interact with people from diverse backgrounds. Individuals with a passion and excitement about Cedar Point. Availability to include some weekdays, weekends, evenings, and holidays.
As a member of our hospitality team, the primary responsibility of a Spa Attendant is to provide exceptional assistance to spa guests and ensure the overall cleanliness, organization, and presentation of the spa facilities. This role is responsible for warmly welcoming and escorting guests into the locker area, and maintaining the cleanliness and organization of the locker rooms, showers, wet treatment rooms, lounges, and pool areas. This includes ensuring these spaces are well-maintained and stocked with towels, robes, slippers, toiletries, and other amenities. This role is vital in creating a pleasant and well-organized spa environment. and contributes to a positive spa experience by helping guests feel relaxed and cared for throughout their visit. Demonstrate a strong commitment to maintaining impeccable cleanliness standards throughout the spa. Greet and accompany guests to the locker area, assign lockers, and provide all necessary amenities for their enjoyable spa experience. Effectively communicate the proper usage of all spa facilities to ensure guest comfort and safety. Maintain clean and well-stocked restrooms and showers, promptly replaced used towels and bath mats, and wiped down showers after each use. Assist therapists during treatments as needed, ensuring smooth service delivery and guest satisfaction. Manage inventory levels and ensure the availability of guest supplies in the locker room and vanity areas. Monitor guest appointments and ensure they are in the appropriate areas at the scheduled times, promptly reporting any issues to supervisors. Stock and serve beverages and fruits in the lounge areas, offering refreshments to each guest. Manage laundry processes, promptly dispose of soiled linens according to established systems, and fold and stock fresh towels by standard operating procedures. Arrange spa areas, such as relaxation rooms, with necessary items like ice packs and towels to provide a comfortable environment for guests.
Mar 25, 2024
Full time
As a member of our hospitality team, the primary responsibility of a Spa Attendant is to provide exceptional assistance to spa guests and ensure the overall cleanliness, organization, and presentation of the spa facilities. This role is responsible for warmly welcoming and escorting guests into the locker area, and maintaining the cleanliness and organization of the locker rooms, showers, wet treatment rooms, lounges, and pool areas. This includes ensuring these spaces are well-maintained and stocked with towels, robes, slippers, toiletries, and other amenities. This role is vital in creating a pleasant and well-organized spa environment. and contributes to a positive spa experience by helping guests feel relaxed and cared for throughout their visit. Demonstrate a strong commitment to maintaining impeccable cleanliness standards throughout the spa. Greet and accompany guests to the locker area, assign lockers, and provide all necessary amenities for their enjoyable spa experience. Effectively communicate the proper usage of all spa facilities to ensure guest comfort and safety. Maintain clean and well-stocked restrooms and showers, promptly replaced used towels and bath mats, and wiped down showers after each use. Assist therapists during treatments as needed, ensuring smooth service delivery and guest satisfaction. Manage inventory levels and ensure the availability of guest supplies in the locker room and vanity areas. Monitor guest appointments and ensure they are in the appropriate areas at the scheduled times, promptly reporting any issues to supervisors. Stock and serve beverages and fruits in the lounge areas, offering refreshments to each guest. Manage laundry processes, promptly dispose of soiled linens according to established systems, and fold and stock fresh towels by standard operating procedures. Arrange spa areas, such as relaxation rooms, with necessary items like ice packs and towels to provide a comfortable environment for guests.
Location Bedford Springs Resort Join our award-winning team of associates at the luxurious and exquisite Omni Bedford Springs Resort. More than just a sought-after destination for travelers worldwide, the Bedford Springs Resort flawlessly combines a rich history and historic charm with all of the modern conveniences one would expect from a four-diamond hotel property. After undergoing a $120 million restoration in 2007, the Omni Bedford Springs Resort offers unparalleled service and amenities to thousands of travelers each year. Our Omni Bedford Springs associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Bedford Springs Resort may be your perfect match. Job Description The Spa Attendant will be responsible for greeting clients and introducing the facilities and program components to individuals and groups. Furthermore, the attendant monitors the spa and fitness room for cleanliness, safety, and provides direction or instruction when appropriate. Observing all the policies and procedures of the Resort and the Spa as outlined in the Associate Handbook Responsibilities Responsible for greeting all guests in an appropriately friendly manner and providing assistance with any aspect of their visit to ensure a fabulous experience. Providing guests with tours and information pertinent to the Spa including the Locker Areas, amenities, The Baths and Relaxation Lounge. Responsible for multi-tasking in assisting guests, attending to laundry, re-stocking supplies, cleaning and ensuring a meticulous spa environment. Knowledgeable about all Spa service treatments offered as well as seasonal treatment promotions. Knowledgeable about all products in the Spa retail area so as to assist guests and enhance retail sales. Following daily checklists for opening & closing procedures, fitness center and weekly chores as detailed on Spa's whiteboard. Maintaining a well-groomed, professional appearance, this includes wearing a clean and well-kept uniform, and nametag. Knowledgeable about all outlets and offerings of the resort to assist in aiding any guest request. Responsible for assisting Spa Front Desk associates in any duties necessary. Responsible for reporting to work on time and according to posted schedule. Qualifications High School Graduate or equivalent. CPR and First Aid certification preferred. Computer knowledge. Previous experience in customer service preferred. Ability to communicate effectively and work as a Team member of the Spa. Ability to transport, handle and/or lift 50 lbs. (NOTE: sports and fitness equipment) Ability to work a flexible work schedule as assigned by management
Mar 25, 2024
Full time
Location Bedford Springs Resort Join our award-winning team of associates at the luxurious and exquisite Omni Bedford Springs Resort. More than just a sought-after destination for travelers worldwide, the Bedford Springs Resort flawlessly combines a rich history and historic charm with all of the modern conveniences one would expect from a four-diamond hotel property. After undergoing a $120 million restoration in 2007, the Omni Bedford Springs Resort offers unparalleled service and amenities to thousands of travelers each year. Our Omni Bedford Springs associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Bedford Springs Resort may be your perfect match. Job Description The Spa Attendant will be responsible for greeting clients and introducing the facilities and program components to individuals and groups. Furthermore, the attendant monitors the spa and fitness room for cleanliness, safety, and provides direction or instruction when appropriate. Observing all the policies and procedures of the Resort and the Spa as outlined in the Associate Handbook Responsibilities Responsible for greeting all guests in an appropriately friendly manner and providing assistance with any aspect of their visit to ensure a fabulous experience. Providing guests with tours and information pertinent to the Spa including the Locker Areas, amenities, The Baths and Relaxation Lounge. Responsible for multi-tasking in assisting guests, attending to laundry, re-stocking supplies, cleaning and ensuring a meticulous spa environment. Knowledgeable about all Spa service treatments offered as well as seasonal treatment promotions. Knowledgeable about all products in the Spa retail area so as to assist guests and enhance retail sales. Following daily checklists for opening & closing procedures, fitness center and weekly chores as detailed on Spa's whiteboard. Maintaining a well-groomed, professional appearance, this includes wearing a clean and well-kept uniform, and nametag. Knowledgeable about all outlets and offerings of the resort to assist in aiding any guest request. Responsible for assisting Spa Front Desk associates in any duties necessary. Responsible for reporting to work on time and according to posted schedule. Qualifications High School Graduate or equivalent. CPR and First Aid certification preferred. Computer knowledge. Previous experience in customer service preferred. Ability to communicate effectively and work as a Team member of the Spa. Ability to transport, handle and/or lift 50 lbs. (NOTE: sports and fitness equipment) Ability to work a flexible work schedule as assigned by management
Overview: $17/hour 16+ start at $17 / hour. This job posting is for all Housekeeping Line Staff Seasonal Associates including: Housekeeping Attendant Linens Attendant Joining our Schlitterbahn team means you'll You'll also Interact with our guests and make their day amazing through meaningful connections Share your passion for creating a warm and welcoming environment with your team Deliver fast and accurate service Contribute to our exceptional track record for safety Have other opportunities to learn and expand your knowledge. Some of our amazing perks and benefits: FREE Uniforms! FREE Admission to any of our Cedar Fair parks! FREE tickets for friends and family! 25% discounts on Food and 25% discounts on Merchandise! Work with people from here, near, and from all over the world! Other FREE local attraction tickets and discounts! Employee-only RIDE nights, Employee Exclusive Café, Bragging Rights from working at a Waterpark! Numerous promotion opportunities! Paid Training! Responsibilities: Cedar Fair is home to 13 unique and exciting properties, come join our world class teams in Texas! Schlitterbahn provides 3000+ opportunities for fun and safe employment, and we want YOU to join us in making people happy as we head into our next season! As a member of our team, you'll Make our guests happy by delivering amazing experiences and helping them create lifelong memories. Interact with different people of all ages and backgrounds. Gain skills, knowledge and experience that will benefit your future. Qualifications: We're Looking for: You! People who love helping others and will support the needs of our guests and associates. Good judgement and a commitment to safety. Ability to work and interact with people from diverse backgrounds. Individuals with a passion and excitement about Schlitterbahn Availability to include some weekdays, weekends, evenings, and holidays.
Mar 25, 2024
Full time
Overview: $17/hour 16+ start at $17 / hour. This job posting is for all Housekeeping Line Staff Seasonal Associates including: Housekeeping Attendant Linens Attendant Joining our Schlitterbahn team means you'll You'll also Interact with our guests and make their day amazing through meaningful connections Share your passion for creating a warm and welcoming environment with your team Deliver fast and accurate service Contribute to our exceptional track record for safety Have other opportunities to learn and expand your knowledge. Some of our amazing perks and benefits: FREE Uniforms! FREE Admission to any of our Cedar Fair parks! FREE tickets for friends and family! 25% discounts on Food and 25% discounts on Merchandise! Work with people from here, near, and from all over the world! Other FREE local attraction tickets and discounts! Employee-only RIDE nights, Employee Exclusive Café, Bragging Rights from working at a Waterpark! Numerous promotion opportunities! Paid Training! Responsibilities: Cedar Fair is home to 13 unique and exciting properties, come join our world class teams in Texas! Schlitterbahn provides 3000+ opportunities for fun and safe employment, and we want YOU to join us in making people happy as we head into our next season! As a member of our team, you'll Make our guests happy by delivering amazing experiences and helping them create lifelong memories. Interact with different people of all ages and backgrounds. Gain skills, knowledge and experience that will benefit your future. Qualifications: We're Looking for: You! People who love helping others and will support the needs of our guests and associates. Good judgement and a commitment to safety. Ability to work and interact with people from diverse backgrounds. Individuals with a passion and excitement about Schlitterbahn Availability to include some weekdays, weekends, evenings, and holidays.
Overview: $17/hour 16+ start at $17 / hour. This job posting is for all Housekeeping Line Staff Seasonal Associates including: Housekeeping Attendant Linens Attendant Joining our Schlitterbahn team means you'll You'll also Interact with our guests and make their day amazing through meaningful connections Share your passion for creating a warm and welcoming environment with your team Deliver fast and accurate service Contribute to our exceptional track record for safety Have other opportunities to learn and expand your knowledge. Some of our amazing perks and benefits: FREE Uniforms! FREE Admission to any of our Cedar Fair parks! FREE tickets for friends and family! 25% discounts on Food and 25% discounts on Merchandise! Work with people from here, near, and from all over the world! Other FREE local attraction tickets and discounts! Employee-only RIDE nights, Employee Exclusive Café, Bragging Rights from working at a Waterpark! Numerous promotion opportunities! Paid Training! Responsibilities: Cedar Fair is home to 13 unique and exciting properties, come join our world class teams in Texas! Schlitterbahn provides 3000+ opportunities for fun and safe employment, and we want YOU to join us in making people happy as we head into our next season! As a member of our team, you'll Make our guests happy by delivering amazing experiences and helping them create lifelong memories. Interact with different people of all ages and backgrounds. Gain skills, knowledge and experience that will benefit your future. Qualifications: We're Looking for: You! People who love helping others and will support the needs of our guests and associates. Good judgement and a commitment to safety. Ability to work and interact with people from diverse backgrounds. Individuals with a passion and excitement about Schlitterbahn Availability to include some weekdays, weekends, evenings, and holidays.
Mar 25, 2024
Full time
Overview: $17/hour 16+ start at $17 / hour. This job posting is for all Housekeeping Line Staff Seasonal Associates including: Housekeeping Attendant Linens Attendant Joining our Schlitterbahn team means you'll You'll also Interact with our guests and make their day amazing through meaningful connections Share your passion for creating a warm and welcoming environment with your team Deliver fast and accurate service Contribute to our exceptional track record for safety Have other opportunities to learn and expand your knowledge. Some of our amazing perks and benefits: FREE Uniforms! FREE Admission to any of our Cedar Fair parks! FREE tickets for friends and family! 25% discounts on Food and 25% discounts on Merchandise! Work with people from here, near, and from all over the world! Other FREE local attraction tickets and discounts! Employee-only RIDE nights, Employee Exclusive Café, Bragging Rights from working at a Waterpark! Numerous promotion opportunities! Paid Training! Responsibilities: Cedar Fair is home to 13 unique and exciting properties, come join our world class teams in Texas! Schlitterbahn provides 3000+ opportunities for fun and safe employment, and we want YOU to join us in making people happy as we head into our next season! As a member of our team, you'll Make our guests happy by delivering amazing experiences and helping them create lifelong memories. Interact with different people of all ages and backgrounds. Gain skills, knowledge and experience that will benefit your future. Qualifications: We're Looking for: You! People who love helping others and will support the needs of our guests and associates. Good judgement and a commitment to safety. Ability to work and interact with people from diverse backgrounds. Individuals with a passion and excitement about Schlitterbahn Availability to include some weekdays, weekends, evenings, and holidays.